The information system on the 2017 Mazda CX 5 is experiencing issues such as going black, losing phone calls, and appearing to restart.

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Kris C Mar 16, 2021

If the infotainment system in your 2017 Mazda CX-5 goes blank, disconnects phone calls, or frequently reboots, there could be a few potential causes. One common solution, although not always effective, is a software glitch. To fix this, you would need to visit a dealership for a software update. Many CX-5 owners have reported experiencing this same issue, particularly when temperatures outside fall below 20°F. This pattern suggests a thermal mechanical problem, as the cold can cause the metal to contract and lose connection with the connector. Additionally, the issue might stem from a defective radio unit, in which case replacing it should fix the problem.

The information system on the 2017 Mazda CX 5 is experiencing issues such as going black, losing phone calls, and appearing to restart.

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