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What could be causing the touch screen in my 2017 Chevy Malibu to be unresponsive?
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15 answers
★ Top Answer
The touch screen display in the 2017 Chevy Malibu has a known issue where it can go blank and become unresponsive to buttons. Some experience the problem intermittently, while others deal with a black screen for days or even weeks. An initial troubleshooting step is to disconnect the negative terminal of the car battery for about 5 minutes, which can reset the screen's internal components and restore functionality. If this doesn't solve the problem, an alternative method that has been effective for some is to turn off the car, open and close the door without locking it, and then wait for 5 minutes. Though a few people have had success with this door procedure, disconnecting the battery tends to be the more reliable fix.
More answers
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I've changed the touch screen, factory amp, and radio fuse, but my screen is still blank. It's been half a year of troubleshooting this problem and I'm still unable to locate the issue.
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The radio functions perfectly, but the touch screen is completely unresponsive. I have attempted troubleshooting by removing the battery and restarting the system, but the touch screen remains inactive.
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In a 2017 Chevy Malibu, the display screen remains off but suddenly comes to life and functions normally when the car is put in reverse. It only seems to work in reverse, leading to confusion about the issue plaguing the display screen.
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One of the typical causes of the touch screen not functioning in a 2017 Chevy Malibu could be a blown fuse, impaired wiring, or a malfunctioning screen.
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Why is my infotainment system all black with red text saying "uploading"?
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Turn off your cell phone, keep it off for 10 minutes, and then turn it back on. It may seem mysterious, but this method often solves the issue. If that doesn't work, try removing the battery for 10 minutes. If the problem persists, examine the wires behind or under the glovebox for any loose connections.
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I saw someone suggest a trick of turning off the car for 5 minutes, leaving it unlocked, and then turning it back on. It worked perfectly for me! I also attempted to reset the screen by holding down the power button for 20 seconds, but that didn't help.
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My screen was constantly flickering on and off before it went completely black.
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It is likely not a faulty fuse or radio-related issue. Instead, upon investigation, you may find that there is a switch on the gas pedal causing a short circuit. By replacing the gas pedal, you should be able to fix the radio functionality.
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The issue isn't with the radio or touchscreen, as both are integrated into a single unit that needs to be replaced entirely. Even with a new unit installed, the problem continues, and the screen randomly goes off for a few hours or days at a time. The technicians in the service department are puzzled by this recurring issue. Attempted some solutions from online videos and disconnecting the cable from the negative terminal, but the problem persists. It's frustrating because when the screen is off, functions like the backup camera and hands-free phone capability are disabled.
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Experiment with configurations.
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I own a 2016 model, had the screen replaced, but it's still not functioning correctly.
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In 2018, the Malibu has been experiencing a black screen issue for a year despite replacing the amp, head unit, and HMI. Would trying to replace the radio control fix the problem?
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My 2017 Chevy Malibu has a black screen that has been this way for over a year. We've already ruled out the fuses as the cause, but we're still unsure of what the issue might be.
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