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What could be the reason that the touchscreen of my 2019 Chevrolet Silverado is not functioning properly?

41711 views

22 answers

★ Top Answer
Frank Kwadwo Agri

If the touch screen is unresponsive in your 2019 Chevy Silverado, the most likely cause is software freezing. To address this, start by restarting the head unit. If this resolves the issue, ensure that your software is updated, as such updates often rectify bugs leading to screen freeze. In the event that the screen does not power on, check the fuses for damage resulting from shorts. If the fuses are intact, inspect the wire harness at the rear of the head unit to ensure it is securely connected. If all checks out and the problem persists, it may be necessary to replace the screen, as screens can deteriorate over time.

More answers

  • Earl A.

    Press and hold the HOME and FAST FORWARD buttons simultaneously for 10 seconds to restart the software. I recently tried this and it worked perfectly!

  • Paul sponaugle

    If the display doesn't turn on, how can you access the HOME and FAST FORWARD functions? I'm sorry, perhaps I just don't comprehend.

  • Chris Montgomery

    Could you point me to where I can find the home and fast forward buttons on a 2019 Silverado?

  • Don S.

    It's possible that there's a problem with the screen itself, but one of the most frequent issues is that the screen appears way too dim or extremely chilly.

  • Russ Stear

    1. Shut off the car. Remove the 20-amp fuse for the radio from the fuse box located on the passenger side. Start the car. The touchscreen should begin to work again. 2. Turn off the car. Reinsert the 20-amp radio fuse.

  • GAP

    My screen suddenly froze and didn't respond to touch, so I tried a few troubleshooting steps. Pressing and holding the two buttons powered off my screen, and it restarted successfully. Everything is working fine now! Appreciate the help!

  • Larry Her

    Certainly! Here is a paraphrased and unique version:

    My monitor is functioning properly as it displays content and responds to button commands, but unfortunately, the touchscreen feature is not responsive at all.

  • Buddy J.

    It was unsuccessful.

  • Kevin C.

    My Home Screen isn't coming on and the auto setting is off. How do I switch it back on?

  • Agustin M.

    I just disconnected the battery, waited for 5 minutes, reconnected it, and the screen lit up again.

  • Ross A.

    When I got a phone call, the radio suddenly stopped making noise. Does anyone have any idea what happened?

  • Simona S

    I tested out the home and fast forward buttons and they worked really well. Appreciate it!

  • Segar kanniappan

    Disable the engine, remove the 20th radio fuse, start the engine, and the screen will turn on. Enjoy the view. I read this in another post but can't find the original poster. I'm just passing along the information with gratitude.

  • Penelope P.

    I'm not certain, but we needed to have the HVAC lights swapped out because of some electrical problems.

  • Allen N.

    My essential self-initiating crank.

  • chris Tilton

    My touch screen is unresponsive. What steps can I take to resolve this issue?

  • Donna P.

    A detached battery functions perfectly.

  • Robert McDaniel

    The touch tone feature sometimes functions properly and then suddenly stops working.

  • Shelley R.

    Ensure that your vehicle is in the park position. Press and hold the hang-up button for 10 seconds. Switch off the engine of the vehicle. Open and shut the driver's door. Wait until all displays power off entirely. Finally, restart the engine of your vehicle.

  • Selma R.

    My truck's screen isn't turning on at all when I start it. What should I do in this situation?

  • james d sherrill

    I didn't have success with the "home" and fast forward buttons, but using the "home" and rewind buttons did the trick for me. I appreciate the suggestion to try different buttons to reset it!

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