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There are numerous possible reasons why the Bluetooth function in your 2013 Chevrolet Equinox may not be working. One initial step you can take is to check if it has been paired properly. If it hasn't, you'll need to go through the pairing process. Assuming the device was previously paired and the infotainment system is operational, there are a few troubleshooting steps to consider. Firstly, try turning off Bluetooth on both your vehicle and mobile device, then turn them back on and reconnect after restarting them. Ensure that there are no obstacles interfering with the signal strength. In more serious cases, the communication interface module may need to be replaced by your dealer. If all else fails, you can try clearing and resetting the radio settings in the software menu or disconnecting the battery for an hour. If these steps do not resolve the issue, it may be time to seek professional assistance.
If your Bluetooth isn't functioning, the issue might stem from the software in your 2013 Chevy Equinox system. Ensure that the software is up to date for optimal performance.
Bluetooth was functioning properly, but when I made a phone call, all I could hear was a direct conversation with the person on the other end.