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If you're having trouble opening the side door on your Mercedes Vito van, there are a few possible explanations. The primary issue is often with the latch assembly, which can prevent the door from opening properly. If the latch seems fine, then the track may be damaged or obstructed by debris, causing it to jam. Additionally, the door may slide off the track and need realignment.
If your Mercedes Vito's side door is not opening, you might have to swap out the latch unit or the interior door fastener.