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There may be multiple reasons why the screen isn't functioning on a 2018 Ford Escape. It could be due to being frozen and requiring a reset. Attempt pressing the power button and right search button simultaneously for approximately 15 seconds. The screen will go black and you can release the buttons once the Ford logo appears. If this doesn't resolve the issue, it might indicate a poor electrical connection or a faulty display. Another possibility is that the fuse might have blown. Inspect the 7.5 amp fuse in slot 67 located in the fuse box beneath the glove compartment on the passenger side of the vehicle; this safeguards the power supply to the display and GPS system.
Hello, I verified the fuse and replaced it, but the issue persists. Any suggestions on next steps?
Experiencing a similar problem with our 2018 model. The display is showing the correct time and temperature, but displaying the incorrect date and no other information. We have attempted all available reset options to resolve the issue.
If your monitor refuses to power on, it may be due to a problem with the wiring, the software, or a blown fuse.
In reply to Robert H., I appreciate the troubleshooting advice you shared. The reset fixed the problem I was experiencing. Nonetheless, I was a little unsure about the "right search" you mentioned. To clarify for others, make sure to follow his instructions by using the power button in combination with the fast forward or skip ahead button.
My screen suddenly turned completely black. Both the CD player and radio are not functioning.
I attempted to do a reset, which did briefly fix the issue, but now my device won't turn on at all!
Destroy it by setting it on fire.