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The likely cause of a clicking sound coming from the dashboard of a 2011 Chevy Impala is likely related to an issue with the A/C system. Typically, the clicking noise is associated with a malfunction in the blend door actuator, which is responsible for adjusting the blend door to determine where the air is directed in the car—whether it is towards the dashboard or the footwells. Another possibility is a problem with the blower motor, where a failing bearing can also produce clicking or whining sounds. Both components are part of the car's HVAC system. Turning off the air conditioning should usually stop the noise.
If you hear a clicking sound coming from beneath the dashboard of your 2011 Chevy Impala, it could be due to either a faulty body control module or a malfunctioning actuator for the HVAC blend door.
Clicks only when the door is opened.