Vehicle Questions and Answers
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The primary issue affecting the rearview camera in the Ford Explorer concerns the 2020 model, which Ford has issued a recall for. This recall was initiated because, with certain models, the display screen may suddenly become blank during use, potentially creating hazardous driving conditions. Ford has identified a faulty electrical connection as the root cause of this malfunction. If you are experiencing issues with your camera and your vehicle is not part of the recall, there are a couple of steps you can take before taking it to the dealership. First, verify that none of the fuses in the internal panel are blown, checking all fuses and not just the one designated for the backup camera. Additionally, ensure that the camera itself has not been damaged or removed from the rear of the vehicle.
Ford Explorer owners have reported issues with the rear camera not working properly, such as the picture suddenly disappearing. Make sure to inspect the wiring and try resetting the vehicle's software to fix the problem.