What might be the reason that the window in my 2016 Hyundai Tucson is not functioning properly?

More answers

• Georgette R Dec 12, 2021

  I had to replace the front window regulator on the driver's side of my 2016 Hyundai Tucson Limited in June 2021. By August 2021, the front passenger side window also stopped working. I decided to leave it closed for now without repairing it as I am still paying off the $518.00 from the June repair. However, today on 11/7/2021, I discovered that the rear passenger side window is stuck in the down position. This situation is frustrating, and I must fix this window because it's stuck open. Altogether, this would add up to $1500.00 in electric window repairs for a vehicle that is only 5 years old. I have never encountered this issue with any of my previous cars. After researching on this site and two other websites, it appears to be a common manufacturing problem with 2016 Hyundai vehicles. I plan to contact Hyundai headquarters in Tucson to address this issue, along with the numerous other Tucson owners experiencing the same problem. Consumers should receive reimbursement, and there ought to be a recall for this issue.

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• Tammy D. Oct 13, 2021

  I had to fix the inner workings of both of my front power windows. It cost me a whopping $1,000! I appreciate it, Hyundai, but this issue should have been a recall.

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• Stephen Martinez Mar 27, 2022

  My 2016 Tucson is down to just one working window, and I'm hesitant to use the switch fearing it will also stop functioning. Slowly, all the windows are failing, and it's disheartening. I adore my car, but the cost of $500 per window to replace makes me think twice about spending $2000 to repair all four windows! I'm hopeful that Hyundai will extend their recall to address this problem.

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• ibwp Oct 13, 2021

  If my new car is anything like my Tucson, both my front windows suddenly stopped working. I had put them down before going to the gym, but when I returned home, they wouldn't go back up. After inspecting the situation, I realized that a component in the window regulator mechanism was stripped, and I ended up having to replace the entire unit last year. Fortunately, I found the necessary parts on eBay and, with some guidance from acquaintances who were more knowledgeable about cars, managed to replace both window assemblies myself. That was in the summer of 2020. Now, with this summer rolling around, my back windows are experiencing the same issue, so I'll need to tackle that project next. It's frustrating, to say the least.

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• Olu Jun 13, 2022

  I'm facing a similar issue with my Tucson windows. Two of them have malfunctioned in the past 10 days. If you're experiencing this problem too, it's crucial to reach out to Hyundai Consumer Affairs at 800-633-5151. Without your call, they may not realize the extent of this issue. By reporting it, you could help prompt a recall and potentially receive reimbursement for any costs incurred.

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• Amber F Aug 20, 2020

  If the 2016 Hyundai Tucson's power windows are not functioning, it is important to inspect the motor and the corresponding wiring for any signs of damage.

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• Russel S Apr 23, 2023

  I own a 2016 Hyundai Tucson and it looks like the plastic part of the window regulator is not working properly, as only one window is functioning. Do you know when Hyundai will issue a recall for this issue?

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• Loraine Thompson Oct 14, 2022

  My 2016 Tucson currently has 3 windows that require repair: the driver's side window stopped working a year and a half ago, the front passenger side window stopped almost a year ago, and the left rear window stopped working today. The cost of each repair is substantial, and it seems that I am not alone in experiencing this issue. How can we advocate for a recall to address this issue? A recall is initiated when a manufacturer or the NHTSA determines that a vehicle, equipment, car seat, or tire poses an unreasonable safety risk or fails to meet minimum safety standards. The lack of functioning windows, particularly the driver's side window, is extremely hazardous. If the locks fail, there is no alternative option. If I choose to replace these regulators, will I have to face the same problem again after another 60,000 miles? This is a problem that they should acknowledge and rectify. We own a 2000 Lexus, 2006 Ford, 17-year-old Infiniti, and a 10-year-old Nissan, and none of them have had a window malfunction.

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• Blaire Dec 10, 2022

  My daughter has had three out of four windows that are not functioning, and she was given a significantly higher repair estimate at the dealership. This situation is unacceptable and there should be a recall for this issue. It's absolutely absurd.

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• Sandy T. Jul 6, 2022

  I recently had to get the driver's side window motor fixed on my 2016 Tucson and it set me back $504. Now, my wife tried to roll down the passenger side window today, but it won't go back up. This seems like a manufacturing issue that Hyundai needs to take care of.

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• Tony molden Jul 31, 2022

  The driver's side window of my 2016 Tuscan wouldn't roll down last week, and it ended up costing me more than $500 to get it fixed. Now, the passenger side window is having the same issue this week. I plan to reach out to Hyundai Consumer Affairs first thing tomorrow morning.

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• Victoria J. Jul 3, 2023

  I'm experiencing the same issue as others on this forum. The windows in my 2016 Hyundai Tucson stopped working when the mileage hit around 25,000. Now, none of the 4 switches are functioning properly. The dealership was unaware of this problem when I raised the concern. After contacting the Hyundai consumer hotline at 800-633-5151, I was informed that there is no recall for this issue and it isn't covered under warranty. Having to pay out of pocket to get my windows fixed is disappointing, especially considering that many others are facing the same issue.

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• Ernesto Apr 7, 2023

  I’m experiencing the exact same problem with all four windows not working because the regulators are stripped. The part alone costs $500 per window, not including labor. I plan on contacting the customer service center to file a complaint. Hopefully, there will be a recall issued soon.

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• Paul L Jul 28, 2022

  I own a 2016 Hyundai Tucson, and all three of my windows - two in the front and one in the back - are damaged. Fixing all of them will be quite costly. I'm wondering when Hyundai will issue a recall for these issues. Repairing each window is estimated to cost around $1000.

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• Susan A. Dec 25, 2022

  In 2020, the driver's window on my 2016 Hyundai Tucson, which had 48,000 miles and was only 4 years old, stopped working. I had to buy a regulator and motor for my husband to repair because we couldn't afford the $2,000 dealership repair cost. The following year, both the driver's left rear and passenger's right front windows stopped working. Once again, my handy mechanic husband fixed them and contacted Hyundai Corporation to open a case. By August 2022, the driver's left window and now the passenger's right rear window are also inoperable. I believe Hyundai should issue a recall for this issue, but my dealership informed me that there is no current recall. They mentioned that only about 10% of complaints lead to recalls. Please consider reaching out to Hyundai to express your concerns and urge them to address this recurring problem. I cherish my car, but the frequent window issues are causing financial strain and fear of further expensive repairs. It's unsettling to deal with window malfunctions on a relatively new vehicle like never before.

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• Tamara D. Aug 9, 2022

  Experiencing similar problems with the windows in my 2016 Tucson, just like many others. Despite the issues, Hyundai denies responsibility. After repairing all the window regulators, now the passenger front window motor needs replacing just two months later. Seeking a second opinion as I've faced more problems with the Tucson than any Ford I've owned. Considering switching back to a Ford. Disappointed in Hyundai's lack of accountability, and I will definitely not be endorsing Hyundai to others.

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• Mark Howells Jun 3, 2022

  I am currently at the third window for my appointment in 2016.

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• Joseph Nevils Dec 31, 2021

  I had the same problem with my 2015 Tuscon. The driver's side window stopped working at 61,000 miles due to a stripped gear in the regulator that operates the power window. I had to replace the entire regulator since the gear is not sold separately. Shortly after, at 62,000 miles, my engine completely failed, but Hyundai covered the full repair. At 64,000 miles, the front passenger window stopped working, followed by both rear windows at 65,000 miles. It seems there’s a serious issue with the gear in the regulator, resulting in premature failures. I believe consumers should be refunded, and a recall is necessary.

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• Eldon T. Jul 6, 2023

  In late 2022, I had to shell out over $700 to fix the driver's side front window mechanism in my 2016 Hyundai Tucson Sport with only 31,000 miles. Now, the other three windows have also decided to act up. I can't afford to drop $2,100 on window repairs. I've resorted to using packing tape to keep one of the windows up. I've been loyal to Hyundai, owning three of their vehicles, but I'm starting to question if I'll stick with them in the future.

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• Meliss May 31, 2024

  My 2016 Tucson's car window is having trouble moving - it's stuck in the up and down positions.

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• Faye K May 24, 2024

  After reading these accounts, my situation is exactly the same. I've already fixed the front two windows, but I still need to deal with the rear two. I've been trying for months, visiting the dealership, filing complaints... but nothing seems to work. Has anyone had any success reaching out to customer service? They told me they couldn't escalate the issue because I didn't get the repairs done directly at the dealership. However, a $250 diagnostic fee per window wasn't a good enough reason for me not to go there in person. I just can't comprehend why, if almost every Hyundai Tucson owner from 2016 to 2020 is facing this problem, it hasn't been dealt with yet.

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• Latoya L Feb 3, 2024

  In 2016, my Tuscon is only driven 6-7 months out of the year and is always kept in a garage. Recently, the driver's window mechanism failed, costing $1000 to fix. A month later, the passenger window had the same issue. I've decided not to repair the back windows, as it seems like a recurring problem. This should be recalled by the dealership, considering the high cost of repair for each window on a relatively new car with under 65,000 miles. I've never encountered such frequent window issues, and it's unacceptable. Come on, Hyundai, please assist us in this matter.

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• Phil S. Jan 20, 2024

  I'm facing the exact same problems with the windows in my 2016 Hyundai Tucson as well! It's just absurd!

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• Pamela B Jan 11, 2024

  Our 2016 Hyundai is the fourth we've had, and it will be the last. On October 10, 2023, we brought the vehicle in because the driver's side window wasn't working. They replaced the motor assembly and everything seemed fine, but it cost us $395.64. Less than two weeks later, on October 26, 2023, the driver's side window stopped working again. Weisner Hyundai said the window regulator gear had come apart and charged us $543.73, which made us very upset. Then on December 5, 2023, the passenger side window also stopped working. When we checked online, we saw numerous complaints about Hyundai's electric windows. We contacted customer care and got a contact person, but they told us nothing could be done. We were charged $556.65 for diagnosing the passenger window as a window regulator issue. It's clear that a recall is needed. Even my granddaughter's 2016 Tucson has had problems with three out of four windows. We are extremely frustrated and don't know what to do. We were thinking about contacting Corporate, but any suggestions would be greatly appreciated.

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• A d Dec 19, 2023

  I own a 2016 Hyundai Tucson with 21,000 miles on it, but I'm having issues with both the passenger and driver’s windows not working. This is a serious problem that's quite costly to repair. I believe Hyundai should recall these cars and address the faulty windows. Many other owners have complained about the poor quality of the window parts, which are made of plastic and easily break. I'm frustrated and won't consider buying another Hyundai until they resolve this issue.

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• Max Urakointi OY Dec 10, 2023

  I'm glad this was helpful. It's good to know what to anticipate. The driver's side window on my 2016 Tucson stopped working, so I plan to contact Hyundai tomorrow. I'll reach out to Hyundai's customer service line and see how things progress.

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• Tech.A1 Nov 29, 2023

  I can't believe the number of messages about this issue. My driver's side window stopped working a year ago, and now all four of my windows are not working as well. It's from 2016... I still haven't taken it to the dealership, but now I'm really worried, seeing how others are spending hundreds of dollars on getting it fixed.

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• Virginia V Nov 10, 2023

  Just experienced the failure of 3 windows within 3 months' time. It's really not ideal, especially in the desert heat of Arizona, USA!

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• Millie jones Oct 27, 2023

  I have owned my Tucson since February 2016, and in the past six months, I have had to change 3 of the 4 power window motors. Thankfully, my husband has been able to find used parts and we were able to install them ourselves, saving us from paying $550 for parts and labor at the Hyundai dealership.

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• Rene N Oct 1, 2023

  I own a 2016 Tucson, but currently having issues with three malfunctioning windows, oil burning, and a broken AC. This experience has left me extremely dissatisfied with Hyundai, and I doubt I'll ever purchase another vehicle from them. It seems like they refuse to take responsibility for the problems with this subpar SUV. I feel completely stranded in this situation!

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• Carl M Sep 3, 2023

  My car's four windows have all stopped working because of a common issue with this model - the plastic gear is faulty and not suitable for its purpose. Hyundai refuses to acknowledge the problem and won't take any accountability. We must collectively urge Hyundai to issue a recall. I have gathered some email addresses for you to voice your complaints: Service@hyundai-gs.com, sales@hyundai-gs.com, sales.us@hyundai-gs.com, ipinfo@hyundai.com, digitalcomm@hyundai.com, ConsumerAffairsTEST@hmausa.com

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• Deborah Kane Aug 1, 2023

  My 2016 Hyundai Tucson Limited is facing a recurring issue with the window regulator. After replacing all four regulators, now the rear driver's side is malfunctioning, as the window is stuck down and won't go back up.

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• Celestina Quhiroz Jul 3, 2023

  Update: So, I checked out a YouTube tutorial on using WD40 to repair the window controls, and it actually did the trick! Instead of shelling out big bucks to replace them, I managed to fix all four window switches on my own. Taking off the door panels and removing the switch mechanism was a bit time-consuming, but I got the job done in around 2 hours for all four doors.

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• Baby Ruth Jun 25, 2023

  I own a 3016 Tucson and the rear driver side window suddenly stopped functioning. I've checked the fuse and it's fine. After reading through this discussion, I feel hesitant to even try using my other windows now.

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• Blanca D May 6, 2023

  Our Tucson, with around 45,000 miles, currently has a fourth window that isn't functioning properly. Even after the third window had issues, Hyundai stated there was no recall and it was out of warranty. We are considering seeking legal guidance for this matter.

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• Desiree E. Apr 29, 2023

  I had the same issue with my 2016 Tuscon, where the driver's side stopped working when it was still under warranty. Subsequently, the passenger side stopped working as well, and now both rear lights are also not functioning. It seems like a clear defect from the manufacturer.

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• 2021 acura Apr 4, 2023

  We own a 2016 Tucson with 45,000 miles. We've had to replace the motor and/or regulator in two windows so far. Currently, we're facing issues with a third window that is not working. I've raised a case with Hyundai about this. We've already spent around $1,500 fixing two windows only to be told that our vehicle is out of warranty. Discovering this site has been a relief as we've learned that this recurring problem with our model and year is a common issue.

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• Crystal M. Mar 20, 2023

  I won't purchase from Hyundai again after the trouble I've had with the front windows in my 2016 Hyundai Tucson Sport. I've reached out to Hyundai Consumer Affairs to get it resolved, but I haven't received any follow-up. It seems to be a manufacturing problem.

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• Fact checker. Mar 20, 2023

  I will never purchase another vehicle from Hyundai. I am experiencing issues with the front windows on my 2016 Hyundai Tucson Sport, and despite reaching out to Hyundai Consumer Affairs for assistance, I have not received a response. This problem seems to be related to the manufacturing of the car.

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• Fucking idiots Mar 5, 2023

  I own a 2016 Hyundai Tucson Limited with 11,000 miles on it. Recently, I had an issue with one of the windows getting stuck halfway down, so I took it to the dealership and paid $900 to get it fixed. However, when I got home, the back window stopped working altogether. I'm really disappointed with the dealership's service and don't plan on returning. This car was supposed to be my retirement vehicle, and after driving a reliable Acura for 30 years, I didn't expect to have these window problems. I can't afford to keep replacing parts like motors and regulators. Since I paid for the car in cash, I believe the dealership should take responsibility for fixing these issues. They need to value good customer service and do right by their customers. I feel like I was sold a defective car, and if this is their standard of service, they shouldn't be in business.

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• Liam S. Mar 5, 2023

  I have four ways to escape. The solution to resolving this issue is to eliminate the car.

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• Braylon Faust Feb 16, 2023

  I experienced a similar problem with the rear driver's side window in March 2022, and now, 10 months later, the front windows on the passenger's side also shattered! It's going to cost another $600 to get it fixed!

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• No funciona Jan 31, 2023

  A similar situation occurred last week with the window on the driver's side of my car. Initially, it wouldn't go up or down, so I thought maybe the fuse needed to be changed. After checking it and seeing it was fine, I ran into a problem where the window wouldn't go back up after rolling it down. Now I'm concerned that this might happen with the other windows too. I really like my 2016 Tucson, but this issue is frustrating.

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• Ali Sinaj Dec 17, 2022

  My 2016 Tucson has just 20,000 miles on it. The driver's window stopped functioning two months ago, and now the front passenger window has also failed. It's absurd. I previously owned a 2004 Elantra with over 200,000 miles, and all the windows were still functional when I traded it in.

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• Edna R Dec 16, 2022

  In 2016, the back window on my Tucson isn't functioning at all, so I can't use it. Also, the driver's side window is making a loud noise when I try to close it. I doubt I'll ever purchase another Hyundai. To top it off, my engine goes through a lot of oil, but the dealership won't do anything about it until it completely breaks down.

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• Rita G Dec 5, 2022

  The issue lies with the window gears, not the window motors. Within a year, I had to change out the gears on each of the four doors! Hyundai uses low-quality components, making me swear off buying from them again.

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• Daver Nov 6, 2022

  Just like others in the same situation. Three windows stopped working in a span of three months. The replacement part costs nearly $200 more than comparable models and is very difficult to locate. Perhaps it is worth considering pursuing a class action lawsuit.

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• Arturo L Oct 14, 2022

  In 2016, I had to replace all the window tracks and motors in my Tucson. Luckily, I had bought a 10-year, 100,000-mile warranty that covered everything except for a $100 deductible. Unfortunately, just as the warranty expired 1,000 miles ago, the rear window stopped working. The dealer tried to get Hyundai or the warranty to cover it since it's a known issue, but they refused. I ended up having to pay $797 for the repair. Needless to say, I won't be purchasing a Hyundai again.

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• Jamie J. Sep 19, 2022

  In 2016 in Tucson, my car started having issues with the front driver and passenger windows, followed by the back left window. I had all three repaired recently, but now the fourth window at the back is stuck down. On top of that, both of my rear doors wouldn't open, and I even had to replace my engine. After all these troubles, I've decided I won't be buying a Hyundai again.

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• Devin L Sep 11, 2022

  I also own a 2016 Tucson, and up to now, I've had to change the motors for five of my car's windows. It's been a major annoyance for me!

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• Victoria J Aug 27, 2022

  My car's engine stopped working at 54,000 miles, so I had it repaired by Hyundai. However, when I got it back three days ago, the front windows wouldn't roll down even though I could hear the motor running. The next day, the back window on the passenger side also stopped working. The repair shop claimed that replacing the engine had no relation to the window issues.

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• Gwyn C. Aug 23, 2022

  In 2016, all but one of the windows in my Tucson are not working, and the fourth one seems like it might fail soon too. I contacted Hyundai Consumer Affairs, and they pretty much told me that I have to cover the cost. This is frustrating because it's clearly a defect in the manufacturing. Do you have any other suggestions on how to handle this issue? I have requested further assistance and am currently waiting for a callback.

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• Dale Zuck Aug 18, 2022

  All four of the windows in my car have stopped functioning in under a year, requiring me to spend more than $2000 on repairs. I believe this is a manufacturing problem, as per the dealership's diagnosis citing issues with the motor and regulator. I have stopped using my windows altogether. Hyundai should issue a recall and provide me with a refund.

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• Sébastien Jul 21, 2022

  Both the passenger and back right power windows aren't working on my 2016 Tucson, which has been a total headache. The front windows stopped working around 60,000 miles, and the back window gave out around 62,000 miles. To top it off, at 129,000 miles, I had to replace the entire engine. Thankfully, Hyundai covered 85% of the cost, but come on! I'm also constantly replacing the right headlight, which only lasts about a month before needing to be changed again. I still owe $5,000 on the car and regret ever buying it. This will definitely be my last Hyundai purchase!

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• Harold R Jul 11, 2022

  I'm at the second window now - this situation is absolutely ridiculous.

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• Michael C Jul 7, 2022

  I own a 2016 model and this is my fifth one.

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• Ismael M Jun 18, 2022

  My driver side window on my 2016 Tucson stopped working while in the up position at 37,000 miles. When I reached out to the dealership for an appointment, they informed me that the earliest available appointment they had was in 46 days.

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• Ora C Jun 13, 2022

  My 2016 Tucson is experiencing a common issue - the power windows have stopped functioning. Although there hasn't been a recall for this problem yet, if you're facing a similar issue, it's crucial to contact Hyundai Consumer Affairs at 800-633-5151 to report it. This is how they identify issues that may require a recall. If a recall is issued, you may be eligible for reimbursement for the costly repair.

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