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The towing eye for your Mercedes-Benz Sprinter, known as the tow hook, can be found in the tool kit located beneath the back floorboards. It is a threaded shaft with a loop at the end. To use it, you must screw it into the hidden threaded hole behind the small round cover on the passenger side front bumper. It is important to note that the tow hook is intended for emergency situations only. For regular towing needs, it is recommended to use the factory tow hitch located at the back of the van. Mercedes advises against excessive use of the tow hook to prevent damage to your front bumper.
The tow hook for the Mercedes Sprinter is situated at the rear of the vehicle, close to the back bumper.