Vehicle Questions and Answers
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If you notice that the steering wheel controls in your Hyundai Santa Fe are not functioning, it could be a sign of a common issue known as a clock spring failure. This occurs when a spring located behind the steering wheel fails to establish a connection between the steering column and the contact strips on the wheel that correspond to the buttons you press. Typically, the SRS light or airbag indicator may illuminate when this happens, but not in every case. It is important not to attempt to address this problem yourself as it could accidentally deploy the airbag. It is recommended to have a local auto shop with the proper equipment inspect this for you. While there will be a diagnostic fee, which typically is about an hour's worth of labor, some shops may offer a discounted rate for diagnostics if you kindly inquire about it.
The mute button, volume button, and channel changer on my 2018 Hyundai Santa Fe Sport seem to be malfunctioning and not responding properly.
The volume controls on the steering wheel are not always functioning properly.
If the buttons on the steering wheel of your Hyundai Santa Fe are no longer functioning, it may be caused by a damaged clock spring that enables the communication between the steering column and the contact strips on the steering wheel.
I've learned that a malfunctioning clock spring can prevent airbags from deploying. I reached out to Hyundai to inquire about any recalls related to this issue, and they informed me that there is no record of a recall. Don't you think a failure of the airbags should warrant a recall?
Hyundai cars are just garbage, everything falls apart as soon as the warranty expires.
It might be an issue with the harness located in the steering system.