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If you're having problems with the steering wheel controls not functioning on your 2016 Ford Explorer, there could be three main reasons for this issue. The first likely reason is that the wiring may have been damaged or is defective. To address this, you will have to disassemble the entire steering wheel. However, before doing so, we should check two other potential causes. One possibility is that a fuse has blown, which can be easily replaced with a cost of just a few dollars. If only a select few buttons have stopped working, it's possible that the issue lies with those specific buttons themselves, which can be easily replaced.
Issues with steering wheel controls on the 2016 Ford Explorer may arise from either a blown fuse or loose wiring.