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Why isn't the navigation system in my 2019 Dodge Ram functioning properly?

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12 answers

★ Top Answer
Timothy Upton

In some cases, the Uconnect navigation system in the 2019 Dodge Ram may not work properly when showing destinations that are a few miles off from their actual location. This issue seems to be more common among owners of the 2019 Ram. Updating the software or maps of the Uconnect system is often necessary to fix this problem. However, these updates may not always be easily accessible and could come with dealership costs. Since the 2019 models come with 2017 maps, inaccuracies in navigation can occur. Some drivers have had success getting the head unit replaced under warranty due to hardware issues, particularly with the 12-inch infotainment systems. Another option is to try resetting the system by disconnecting the battery cables for 15-20 minutes and then reconnecting them, as this can sometimes resolve the tech issues.

More answers

  • Harvey P

    I have driven 14,819 miles on my 2019 Rebel, and the warranty expired on September 19, 2021. The dealer informed me that I need to replace the radio, but it's not covered anymore. I am frustrated because my 10-year-old Garmin works fine, but the radio in this truck, which is almost new, has stopped working. I contacted the corporate office and, while waiting for a response, I am researching if there have been any recalls that could apply to my situation.

  • Nicholas S.

    If your 2019 Dodge Ram is experiencing problems with its navigation system or GPS, it could be caused by outdated software, signal disruption, or faulty power wires.

  • Sherrie

    I drive a 2019 Rebel truck. The navigation system keeps indicating that I'm on an unnamed dirt road in the middle of nowhere, even though I'm just in my driveway. It used to work correctly in 2019, but not anymore. I'm planning to update it and unfortunately, my warranty has expired.

  • Gladys C

    I own a 2019 Ram truck, and the navigation system has stopped working. Despite previously raising concerns, I was always told that everything was fine. Now that my warranty has expired, Seth Wadley Dodge in Pauls Valley, Oklahoma, has declined to repair it. I am extremely upset about this situation. As a loyal Ram enthusiast, this marks the final straw for me with Dodge.

  • Ozzie P

    We should consider initiating a class action lawsuit. Despite being assured that the issue would be resolved in 6 months, it has been unresolved for the past 3 years.

  • Barry G

    Me too! My 2019 RAM 1500 limited had a strange issue where the navigation map suddenly started to show my location in the middle of the ocean just days after the warranty expired. Pretty funny, right?

  • Virginia S

    I believe it's about time we get rid of the RAM. It's ridiculous to have a $70,000 truck without navigation. It's disappointing for us, but maybe it'll work out for someone else in the future.

  • Guadalupe T.

    My truck only has 19,000 miles and now my GPS is not working. It's frustrating that it's out of warranty. It's ridiculous for a truck with only 30,000 miles. I won't be buying any more Ram trucks in the future.

  • Annabelle C

    I'm stranded at sea without a life jacket, and neither the warranty nor the dealer is helping. This is the second time my equipment has been replaced under warranty. Such a frustrating situation!

  • D.D.P.J.PERERA

    I drive a 2018 Dodge Challenger, and the navigation system acts up after a bit of driving. It suddenly starts showing me in incorrect locations and gives directions that lead me far away from my destination.

  • Rick Watson

    I have a 2017 Dodge Ram 1500 truck that I recently installed a new map in. Whenever I'm driving in New York or New Jersey, the navigation system keeps flickering on and off with a message that it's updating. I've tried troubleshooting by taking photos and contacting Sirius, but they don't have a solution other than suggesting a complete refresh of the information system. Unfortunately, even after trying that, the problem persists.

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