Vehicle Questions and Answers
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Why isn't the screen on my Mercedes Sprinter radio functioning properly?
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3 answers
★ Top Answer
In many cases, a Mercedes Sprinter radio screen may not work due to a blown fuse, issues with connectors that may need cleaning to remove dust and rust, or faulty wiring and ECU problems. To accurately diagnose the issue, it's best to have your vehicle inspected by a professional. If the screen itself is the problem, it can often be replaced without replacing the entire system, costing between $150 to $500 depending on the repair needed. To save money, consider purchasing parts online and hiring a technician for the installation.
More answers
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The radio or infotainment system in your Mercedes Sprinter may suddenly stop working due to a blown fuse, a malfunctioning ECU, or faulty wiring under the dashboard, which is a common cause of this issue.
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I ran into a problem and tried every fuse and searched online forums for information on resetting the ECU. Finally, I went back to the radio fuse (located behind the radio, had to remove the dashboard cover). I removed the fuse, cleaned the contacts even though they seemed fine, put the fuse back in, and voila! Everything started working again.
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