Privacy Policy
Effective Date: July 8, 2025
This Privacy Policy describes how EpicVIN, Inc. (“EpicVIN,” “we,” “us,” or “our”) collects, stores, uses, and manages the information you provide to us or that we collect in connection with your use of our website epicvin.com (“Website”) and services (“Services”). By accessing or using our Website or Services, or by registering for an account with us, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please do not use our Website or Services.
1. Definitions
- Policy: This Privacy Policy document.
- We, us, our: EpicVIN, Inc., a company registered at: EpicVIN, Inc., 2980 NE 207th St, Suite 300-189, Aventura, FL 33180 USA
- You, your: Any individual using or accessing the Website or Services, including users, customers, and Affiliates.
- Website: The website operated by EpicVIN at epicvin.com.
- Services: The products, features, and services offered by EpicVIN under our Terms of Service.
- Affiliate: An individual or legal entity participating in our affiliate program who provides advertising or marketing services on our behalf.
- Terms: Our Terms of Service governing your use of the Website and Services.
- Personal Information: Any information relating to an identified or identifiable natural person, under applicable laws, including but not limited to information that can be used to directly or indirectly identify an individual.
- Business Customer: An entity that utilizes our API or other business solutions provided by EpicVIN.
2. Information We Collect and How We Collect It
We collect Personal Information about you when you use our Website, Services, or interact with us directly. Categories include:
a) Information You Provide Directly
- Full name, email address, phone number (for account setup and two-factor authentication), date of birth, and other contact details.
- Vehicle identifiers (VINs), state registration info, and related data you submit for vehicle history reports.
- Payment metadata (ZIP/postal code, card network type, last four digits, expiration date) from our payment processor. We do not store full card numbers or CVV codes.
- Personal and business details for participants in our affiliate program.
b) Information Collected Automatically
- Device & usage data: IP address, device identifiers, browser type/version, screen resolution, time zone, operating system, device model.
- Behavioral data: referring URLs, landing pages, clicks, pages visited, session duration/frequency, error logs.
- Data via third-party analytics and advertising tools (e.g., Google Analytics, Facebook Ads) through cookies and similar technologies.
c) Cookies & Tracking Technologies
- Essential Cookies: Required for user authentication, session management, and security.
- Performance & Analytics Cookies: To measure site usage and improve functionality.
- Targeting Cookies: To deliver relevant advertising.
- Functional Cookies: To remember preferences (e.g., language, region).
You may manage or disable cookies via your browser settings; doing so may limit certain features.
3. How We Use Personal Information
We use your Personal Information to operate, provide, and enhance our Services and Website, including to:
- Deliver requested Services and Website features.
- Process payments, subscriptions, and billing.
- Manage user accounts and administrative functions.
- Provide customer support and resolve issues.
- Research, test, and develop new features for an improved experience.
- Generate aggregated reports, analytics, and business insights.
- Communicate updates, promotions, and marketing offers.
- Prevent, detect, and respond to fraud, abuse, and security threats.
- Comply with legal obligations and enforce our Terms of Service.
- Administer our affiliate program and manage customer reviews.
Without this processing, we may be unable to provide full functionality of the Services.
4. Disclosure of Personal Information
We may disclose your Personal Information to:
- Service Providers & Partners: Payment processors, hosting providers, analytics vendors, customer support platforms, marketing and advertising partners, security and authentication services, and affiliate program managers.
- Professional Advisors: Lawyers, auditors, and consultants, when necessary for our operations or compliance.
- Government & Law Enforcement: When required by law or to protect our rights.
- Business Transitions: Successors or assigns in connection with a merger, acquisition, reorganization, or sale of assets.
- Other Third Parties: With your consent or direction.
All recipients are contractually bound to protect your information in accordance with this Policy.
5. Data Retention
We retain your Personal Information only as long as necessary to:
- Provide and maintain the Services.
- Comply with legal, tax, or accounting obligations.
- Investigate and prevent fraud, abuse, or unauthorized access.
- Resolve disputes and enforce our agreements.
Upon request, or when no longer needed, data is securely deleted or anonymized.
6. Security Measures
We implement appropriate technical, organizational, and physical safeguards—aligned with industry standards—to protect your Personal Information against unauthorized access, use, alteration, or destruction. Third-party vendors undergo security and privacy assessments before engagement.
7. Information Concerning Children
Our Website and Services are not intended for individuals under 16 years old. We do not knowingly collect Personal Information from anyone under 16 without verified parental or guardian consent. If you believe we have collected information from a child under 16, please contact us at support@epicvin.com; we will delete the data or obtain consent as required by law.
8. Third-Party Links and Services
Our Website may contain links to third-party sites, apps, or services. Their privacy practices are governed by their own policies, and we encourage you to review them before use. EpicVIN is not responsible for third-party content or practices.
9. Modifications to This Privacy Policy
We may update this Privacy Policy at any time in our discretion. The revised version will be posted at Privacy Policy with an updated Effective Date. Continued use of the Website or Services after changes constitutes acceptance. If you disagree, please discontinue use.
10. Privacy-Related Inquiries
For questions, concerns, or requests regarding this Privacy Policy or your Personal Information, contact our Privacy Team at:
support@epicvin.com
EpicVIN, Inc.
Attn: Privacy Compliance
2980 NE 207th St, Suite 300-189
Aventura, FL 33180 USA
We will respond promptly and transparently.
11. California Privacy Notice
This notice supplements this Privacy Policy and applies solely to California residents under the California Consumer Privacy Act (CCPA).
Categories of Personal Information Collected & Retention
| CCPA Category | Retention Period |
|---|---|
| Identifiers (name, alias, address, email, IP) | As long as you maintain an account with us |
| Protected classifications (e.g., age 40+) | As long as you maintain an account with us |
| Commercial information (purchase/subscription history) | As long as you maintain an account with us |
| Internet/electronic network activity (browsing/search history) | No longer than 1 year |
| Geolocation data (device or computer location) | No longer than 1 year |
| Audio/visual/electronic info (call recordings) | As long as you maintain an account with us |
| Inference data (preferences, profile data) | As long as you maintain an account with us |
| Sensitive Personal Information (account credentials) | As long as you maintain an account with us |
Sensitive Personal Information is used only as permitted under the CCPA (e.g., to verify your identity or fulfill your requests).
Categories of Sources & Third-Party Disclosures
- Sources: As described in Section 2 (“Information We Collect…”).
- Disclosures: We share data with providers listed in Section 4 (“Disclosure of Personal Information”).
“Sale” or Sharing of Personal Information
We do not “sell” Personal Information for monetary consideration. However, under the CCPA’s broad definition, we share with advertising partners and analytics providers for cross-context behavioral advertising:
- Identifiers (e.g., device IDs)
- Online activity data (e.g., IP addresses, usage data)
- Geolocation data (IP-based, non-precise)
Your CCPA Rights
California residents may:
- Know what Personal Information we collect, use, disclose, or sell.
- Access specific pieces of Personal Information.
- Correct inaccurate Personal Information.
- Delete Personal Information (subject to exceptions).
- Opt-out of sale/sharing for behavioral advertising.
- Limit our use of your Sensitive Personal Information.
- Non-discrimination for exercising rights.
To exercise any right, please contact us at support@epicvin.com. We will verify your identity before processing requests.
12. Other State Privacy Laws
Several U.S. states (e.g., Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Virginia, Utah) have enacted privacy laws similar to the CCPA. Although many may not apply to us due to exemptions, we voluntarily adhere to their core principles:
- We do not process Sensitive Personal Information for unauthorized secondary purposes.
- We use and disclose Personal Information as described in Sections 2–4.
- We will not discriminate against you for exercising privacy rights.
State-specific rights (e.g., deletion, correction, access, portability, opt-out of sale/targeted advertising) can be exercised by contacting support@epicvin.com.
By using EpicVIN’s Website or Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
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