Used Cars for Sale at 495 Chrysler Jeep Dodge in Lowell, MA

Joe

Apr 17, 2016

I couldn't have been any happier with the Service department this week. I have a full size Promaster van that needed knew brakes. Earlier in the week I called and spoke with Cesar over the phone and he got me all set up making sure they would be able to take care of me on Saturday. He made sure the parts department had everything necessary to get my van serviced. I showed up and dropped it off Saturday morning and an hour later I receive a phone call from Eddie explaining to me all 4 brake pads and the current status of the rotors. I explained to Eddie the most important thing for me is for my work van to be on the road. He said "no problem, I will call you back with all the pricing". He called me back and rather than just giving me the full price he took the extra effort and looked into my van qualifying for a warranty on the breaks! All said and done I paid just half of what the total would have been for the initial parts and labor. Great service, I will definitely come back the next time my van needs maintenance!!!

ChiefH

Nov 12, 2015

Bottom line is if you're buying a Dodge, Chrysler, or Jeep anywhere else, you're doing yourself a dis-service. The owner, Tony Ghandchi takes a personal interest in sales and service support. He truly wants you to have a great experience. The finance officer, Jim Sefarian is a personable gentleman who takes pride in making your purchase the best available. Mr. Oscar Kulins from Service is simply awesome. He bends over backwards to ensure your vehicle needs are taken care of smartly and with a personal touch. Oscar is the best I've ever dealt with. My family have bought 3 trucks and 4 cars over the past 10 years and without exception, the entire 495 staff, has been there for us in all considerations. We won't buy a vehicle anywhere else.

Richard Massucco

Nov 5, 2015

I brought my truck in for service today. The usual lubrication, oil and filter as well as a sticker. Normally I could go anywhere for that type of service, but I know when I deal with Oscar things will be done right. Oscar is always a pleasure to deal with and he makes sure I am satisfied with everything before I leave the shop. I purchased my vehicle from 495 and have always had my service done there. When I deal with Oscar he is always pleasant and I feel comfortable that he will ensure that the work is done correctly and to my satisfaction. 495 is fortunate to have such a dedicated and helpful service manager. I know when I am ready for a new vehicle I will be sure to consider 495. Thanks again, and be sure to thank Oscar for me.

Grandmagotwheels

Sep 28, 2015

I was told to speak with a man named Eddie and I walked in the dealership and the manager personally greeted me and walked me over to him. He was very knowledgeable and educated me on the safest car for my grandchildren. I'm very picky and with problem credit and no money down, never did he hesitate in providing good service. The last dealer I went to ran for the hills when he heard my score and no money down and a current loan on my car. Eddie had my loan paid off, and got me into a new jeep compass.. I love it! He was dedicated to seeing the whole deal through never and when I decided on the car he pulled out this yellow sold sticker I signed and he had the biggest smile as if he were truly happy. great experience. Thanks 495 Jeep

Latoya M.

Sep 28, 2015

I walked in and was greeted by a gentleman named Eddie Cruz, I advised him I was approved through my bank and was concerned about the high interest rate I was offered. He instantly began working with me and broke down all of my options and asked if he could have the opportunity to check another lender for a better rate. I inclined and he returned with news he had got my rate down 6%. I was never left sitting more than 5 minutes without being checked on or offered something to make me happy. He was patient and showed me car after car with a complete breakdown of what each could do to favor my needs. Needless to say, I walked in at 3pm by 4pm I found the car I loved he gave me a great deal I saved over 4k and he gave me the max for my trade, which was a garbage tank. Eddie walked me over to the second phase of signing my agreements and made sure that I was aware of who I was dealing with and sat patiently with me making sure all went well. The manager I met with was Shaw and he broke down every line of the agreement and I have to say it was the greatest car buying experience EVER. I left Friday fully aware that they were going to do all the leg work and by Monday 12pm I got a call from Eddie car was ready. It was immaculately clean, full tank of gas, top of the line rubber mats, boy did they take care of me ... I hope to have a long relationship with JEEP in the years to come. Both my mother and dad also got cars today from Eddie and he was just amazing and GENUINE. Good luck guys!

Kara Byer

Apr 7, 2015

Sam Cruz worked many hours researching to find the car I wanted. He did not pressure me into getting a car I did not want or could not afford. The dealership has a great atmosphere and keeps their cars clean during all seasons.

John

Sep 10, 2014

The dealership is a New and Great facility. The salesman was helpful but not pushy and got me what I wanted for a new vehicle as well as a fair price for my trade. Very comfortable transaction.

Franklin

Nov 23, 2013

If you want to buy with out stress, 495 CJD Lowell is where you should go for your next car. The way they welcome you at the door. The way they make you feel important as a customer makes you want to leave with a new car. I had my second experience with them and it was great.

gerchief

Mar 2, 2013

low pressure sales staff,great selection, no noncense pricing that makes the car buying process enjoyable.

Dianne Oconnell

Jan 11, 2013

Great low pressure experience with the salesman Shaheen.Negotiating on the price/trade in was the usual experience, but did not feel as pressured. I definitely could have done better selling my car, rather than taking the trade in value, but I was anxious to drive off in my new Challenger!The only downside was taking delivery of the car. Since I live in NH it had to be driven to my town hall. The salesman that was supposed to bring it up, didn't. The transporter was over 1.5 hours late. Multiple calls to the dealership were not helpful. No one seemed to know where he was ( in my car), and I was on my lunch break.I am so happy with my car and a fair price, so overall a good experience! They also had a huge selection of vehicles.