Used Cars for Sale at Acura Carland in Duluth, GA

TLGuy

Oct 17, 2016

Easy to get an appointment either calling or online (preferred). Gil has always provided excellent and trustworthy service support. I would recommend service center to others. Thanks.

Wdaniels12

Oct 17, 2016

I gave the rating because it was the best experience I ever had buying a car. I came in for service left with the car I wanted in the first place.

Sacki

Oct 16, 2016

Pleasant and easy to deal with. Got me in and out in reasonable time. Waiting area could be better though. I was more comfortable at other non luxury dealerships.

Winford Hartry

Oct 16, 2016

Gil has always been a professional and attentive to our service needs over the years. We have always received outstanding service from day one. Thank you.

dawnmk

Oct 15, 2016

I always have a pleasant experience at Acura Carland. Steve LeCount goes above and beyond to satisfy the customer. He is friendly,polite and his customer service is excellent.

NICUnurse

Oct 15, 2016

Gil is what makes my service experience stress free. You cannot put a price or say enough thank yous for the exceptional customer service that he offers. His communication is superior!

JANICE CULLEN

Oct 14, 2016

Love dealing with Gil as my service advisor. I trust his recommendations and know he has my back. It helps when you can trust someone with your car and they have your safety in mind. Janice Cullen

TiffB19

Oct 12, 2016

I am not a fan of the car buying experience, so was quite hesitant after visiting a couple places. I went into Acura Carland and Mark made the experience worth my while. He was very accommodating and helped me get the car I wanted with little hassle. Overall, the service was superb: great staff, friendly people, and great inventory. I couldn't have asked for more.

Sandycat

Oct 8, 2016

i can always count on Gil to give me the best, honest service. I trust him with my car, he gets me the best prices!

Marci25

Oct 4, 2016

At Acura Carland it is obvious their mission is to look out for their customer. The personnel are always friendly, polite, and professional. When I have to go there for any service I am never stressed because I know it will be a pleasant experience. The lobby area is comfortable and clean so I usually just wait for my vehicle to be serviced.

Marci25

Oct 4, 2016

At Acura Carland it is obvious their mission is to look out for their customer. The personnel are always friendly, polite, and professional. When I have to go there for any service I am never stressed because I know it will be a pleasant experience. The lobby area is comfortable and clean so I usually just wait for my vehicle to be serviced.

Dawnhutch

Oct 3, 2016

Professional and polite. Gil Michelson has been my Acura advisor for years. He is excellent at explaining service, and trustworthy. I moved a year ago, and there are other Acura dealers closer to my home, but I drive to this dealership based on years of excellent service.

Icarus

Oct 2, 2016

We purchased an Acura MDX from Acura Carland. Our experience was an absolute disaster. We would have been treated better by Crazy Jim's slick Used car sales. EVERYONE we dealt with lied through their teeth at us, from the service manager, to the sales manager, to the finance guy, to the general manager. We settled on a true car price over the phone, drove 1 hr and 15minutes to the dealership, and they would not honor the telephone agreement when we arrived because " the regional manager would not approve the deal"!!!! You've got to be kidding me! Would NEVER buy a car from Acura Carland again!!!

ifty

Sep 29, 2016

I am seeing lots of great review for this place. I am doubtful if those are valid. Lets talk about my experience. I have 09 MDX. First time when I went to Carland was when I moved to Duluth and it was the nearest from my location. I went there twice. I am a non caucasian person, reason I am saying to cause I felt like I didn't belong there. Now before this place, I took this car to couple of the service in NJ and CA where oil change for normal was not more than $60. Here they charge $100. Anyway, they don't treat people with respect and charges lot more than other places. So please do yourself a favor and check before you drop your car there.

bl128531

Sep 29, 2016

Steve, I very much appreciate all you and the team there at Acura Carland did to get me back on the road. I cant tell you have relieved I was to walk in the Service area on Saturday unplanned and saw a familiar face. I know when I take my car in for service, Steve LeCount or Gil Michelson will make sure my car and I are taken care of quickly and correctly.Much appreciated.Pat

mohyatt

Sep 29, 2016

We called in late afternoon on a Saturday to the service department at Acura Carland because our battery had died and we had to jump start it. We went in immediately to have the battery assessed to make sure the problem did not extend beyond that. Our car was looked at immediately, assessed, and the battery was deemed in need of replacement. We were in and out inside of 45 minutes. Love the service crew there!

Carguy

Sep 26, 2016

I feel that the guys in the Service area go out of their way to help. Gil has be n extremely helpful over the years. I've thought about other makes but Gil and the guys in the service area make it difficult to leave this brand and dealership.

Kenny

Sep 26, 2016

Service writer very good with customers explaining the other problems car needs attended to and was not pushy about having them done. That's the kind of service I appreciate. Oil change was taken care of without holding me up a long time

Paul96

Sep 26, 2016

Check for codes. Needed a seatbelt buckle. Ordered part and gave me a loaner car. I pick the car up next day. Very simple and easy.

Cwashkill

Sep 25, 2016

Akanu was wonderful. He took all of my concerns into consideration and included every detail on the service request.Plus was able to help us with a courtesy vehicle.Great experience

ernest story

Sep 25, 2016

Justin and Sabastian were honest, knowledgeable, and extremely professional. Straight forward and sincere salesman. The test drives were great the used car inventory that was shown was in Immaculate condition.

I do not recall the name

Sep 25, 2016

The car wash is not done to the required standard. The car wash is only done externally.In my last visit, the sticker for the next service was not put on, as a result I did not know when to bring the car for the oil change.

Donald D Wade

Sep 24, 2016

I always feel Steve is on top of what my car needs and doesn't need, and he is a great person to work with (best I've had in 50 years of owning cars).

hurtwi49

Sep 24, 2016

Communication needs improvement! Every time I made an appointment it was confusing when I arrived. The crew had to make calls to see whom I talked too.

Marc Seltzer

Sep 24, 2016

I had researched the used vehicle I was interested in purchasing. It was a Lexus RC F and Jimmy Ore was the right sales person for me to meet with. He knows his stuff and is professional and personable. Nick Desp[otopoulos. made the "not fun" part of purchasing a car a friendly and informative experience.

onidatm

Sep 6, 2016

Really enjoyed my experience at Acura Carland! Griselda treated us very well. She was professional and friendly and helped us out with no hesitation. We would definitely come back for service at this dealership!

itaven20

Aug 21, 2016

Griselda was very helpful in answering all our questions as well as very valuable in making this automobile purchase a reality. Great customer service.We would highly recommend Griselda to help you fulfill your automotive needs if you are in the market for a new Acura.

koryns

Aug 13, 2016

I went there to trade my old car for my wife. Griselda, a sales lady, was so nice and kind from start to the end. I could have best deal ever with them and I'd like to recommend to someone who want to buy a new car or to trade old car. You should consider this place to have a look a car if you want to have one.

Sharon Darden

Aug 8, 2016

I would rate this team an A+ because of their professionalism, patience, and expert knowledge. Every aspect of my experience and each of the staff exhibited a caring attitude, were attentive listeners, pleasant, and courteous. All of my calls were returned promptly with detailed updates, which helped in my making an informed decision confidently. Britt Kaminsky in sales set and met one of the highest standards in service I've ever experienced. He and Gill Michelson were an awesome duo!

Vehicle Lover

Jul 18, 2016

I contacted Acurland regarding a car I saw on carsguru, from my initial contact with Bryan Nelson he went above and beyond to assist me with purchasing the car I wanted. He was very patient and informative. He made purchasing my car easy and stress free!

Michael123

Jul 14, 2016

Very Honest dealership and best sales team!! Everyone I spoke to has a very good attitude! I am a proudly Acura TL's owner now! Thank you AcuraCarland!!!

TR

Jul 13, 2016

Great service as always. Steve LeCount was incredibly hospitable, knowledgeable and followed through on everything he mentioned. I typically deal with Steve but have also dealt with others on prior visits, who were also great.

i love my moon roof

Jul 12, 2016

This is my second car purchase from Acura Carland. Acura employees have always been verycourteous and thorough. I was concerned about the airbag being recalled thisSpring and not being available until Summer. You installed a new one yesterdayand I am now looking forward to many years of safe driving. I expect Acura will do,as you have in the past, whatever it takes to keep my car in good running orderand to keep me and my family safe. I hope to buy my third Acura from you aswell ( but not for awhile as they are such well-built cars!!) Barbara Karnitz

nitroracerlmataol.com

Jul 12, 2016

I have found service at this dealer always to be the best. Gil is one of the best service advisers around, knowledgeable, always timely, just gets the job done in a first class way

Bryce14

Jul 11, 2016

Gil Michelson did a great job for me! In addition to re[lacing the airbag inflator in about an hour, Acura Carland washed and vacuumed my car before returning it to me. I was very pleased with my service and the whole experience.

wdriskell2926

Jul 11, 2016

I arranged the purchase of my MDX through a buying service and a credit union. Hugh Kronitz had worked with both of these before and guided me through the process of buying my car. An appointment for the test drive was made and I had that and all of the new features were shown and explained to me. Then when the financing seemed to slow down, Hugh hurried it up and I got the car exactly when I wanted to get it. Again, all of the features were explained to me, my phone was paired with the bluetooth in the car and all the services offered by Acura Carland (service, etc.) were shown and explained.I cannot even imagine better service, more attention to detail or a greater concern for moving the [process along quickly and smoothly. A great experience, a great dealership and a great salesperson.

Joecha11

Jul 10, 2016

My experience was good. I'd rate it a 5 except the service department (for the second time since my purchase last September) has no record how my purchase of a service plan when I bought the car. Don't understand why this hasn't occurred. I was sold the plan with the promise that I would have hassle free routine maintenance experiences. Still waiting for that to happen. This is not the service advisors fault.

richard

Jul 10, 2016

My service advisor is very professional and is trustworthy and is the reason I own two Acura's. I have experienced no service issues in the past 6 years of dealing with the service department. The entire service department is well managed and exceeds my expectations each time.

cparker31

Jul 9, 2016

Back in 2006 I bought one of the last RSXs coming overseas from this dealership. It was, and still is, my first car. There have been a few service advisors that have come and gone over the years, but Gil has been by far the best advisor I have worked with at Acura Carland. I fully believe that due to his help on making sure my car gets all the required and recommended service my RSX still runs great and is as much fun to drive as the day I first took it home. His knowledgeable opinions helps me choose which items should take priority so that I can work within a budget at each visit. Acura made a great product and thanks to people like Gil my car will last me at least another 10 years. With the exceptional service I have received I would not hesitate to buy my next car from Acura Carland. Thanks guys!

cparker31

Jul 9, 2016

Back in 2006 I bought one of the last RSXs coming overseas from this dealership. It was, and still is, my first car. There have been a few service advisors that have come and gone over the years, but Gil has been by far the best advisor I have worked with at Acura Carland. I fully believe that due to his help on making sure my car gets all the required and recommended service my RSX still runs great and is as much fun to drive as the day I first took it home. His knowledgeable opinions helps me choose which items should take priority so that I can work within a budget at each visit. Acura made a great product and thanks to people like Gil my car will last me at least another 10 years. With the exceptional service I have received I would not hesitate to buy my next car from Acura Carland. Thanks guys!

Red Duck

Jul 9, 2016

Gil has always given excellent service and follow up on all my service call for th last 4 years. He is extremely helpful in his recommendations for repairs and explains all the repair needed in an articulate manner. He is one of the main reasons I always have Acura service my vehicle ,

Hyojin Kim

Jul 7, 2016

Everyone is so nice and knowledgeable at the service department. I definitely recommend this dealer to my friends and family. I will be returning for my next service to Acura Carland.

Marco

Jul 3, 2016

I recently had a great experience. I was provided with a new TLX as a loaner car. Acura and Acura Carland stood behind their product for a part that failed outside of the extended warranty. I was also able to have the airbag recall serviced during the same visit. I was informed of the status throughout. I would highly recommend Acura Carland.

pcstylez

Jul 3, 2016

Michael Tran was the best saleman that i have EVER worked with. He was professional, polite, and got me exactly what I wanted. The process was fast and there was no pressure at all! This was the best car buying experience that I have ever encountered. Thanks Michael and Acura Carland!

Betsy

Jul 2, 2016

Steve Lecount is the ultimate service advisor. He is so thorough in his explanations. This helps me gain a better understanding of the repairs to be completed and to, ultimately, agree to have the recommended repairs.

butcht2000

Jul 2, 2016

Excellent service, Daniel takes very good care of me. I wouldn't keep coming back based on some the other advisors I've had in the past.

TLX new car ownet

Jul 2, 2016

Have purchased 3 autos from this dealership the past 20 years. Gil and Steve in the service department are wonderful and I trust their recommendations for service. It's because of them that I keep going back to that dealership.

Ms.Smith

Jul 1, 2016

This day I drove into the dealership after a long days work. I was told I had to leave my vehicle but was immediatley provided with a loaner. I received several welcomed phone calls with updates on the findings and progress of my vehicle. My service advisor Steve LeCount is the best. He always explains in detail why the repairs are necessary, which repairs need to be completed right away and I never feel pressured. My vehicle has some years and miles on it but when I leave the Acura Carland Service department, it's always puring like a kitten.

TLGAL

Jun 30, 2016

I have been a customer since 2005 and have always been impressed with the level of service I've received. Everyone is pleasant and always willing to go the extra mile to assure customer satisfaction. Keep up the good work guys!!!

gator57

Jun 29, 2016

I have owned an Acura for the past nearly 30 years. All of my purchases and much of my service has been done at Acura Carland. . They have been outstanding in every way and I heartily recommend them to others

Reddick

Jun 28, 2016

It was very good service, my service technician did a excellent job. He was able to answer all my questions with know problem at all.

hammer

Jun 26, 2016

I have purchased several vehicle from Acura Carland and recommended to others. All dealings have been easy. The service department is efficient and cost sensitive too.

LY5182

Jun 25, 2016

This is my recommended Acura dealership. The service staff is always helpful, courteous, and they always take the time to answer any questions I may have

Koldham

Jun 25, 2016

Hugh K is a top salesperson, have dealt with him for years now and always a great experience. I would highly recommend him, the dealership and Acura, always top reliability!!

Satisfied-Acura Girl

Jun 25, 2016

Had one of the best car buying experiences at Acura Carland. I'm definitely coming back to purchase my next Acura. My salesman Justin was great and so was Rick from finance... I definitely recommend this dealership to anyone looking to purchase an Acura!!

WES WILLIAMS

Jun 25, 2016

Always a pleasure to work with Gil, who is both knowledgeable and personable. I never have to question whether I really need any recommended work, and he helps me manage costs effectively.

bl128531

Jun 24, 2016

With your dealership I get the pleasure of dealing with the same individual every time. He familiar with me and my car. He helps guide me on what needs to be done at each service interval and gives me a complete rundown on the overall health of my car. When I leave the dealership, I leave with confidence knowing my car is running at peak levels. To put it in perspective, I have another car that I take to another local dealership. Not only are that not as friendly and organized, they are not able to articulate exact specifications for setting or acceptable levels of performance levels. You and your team have raised my expectations when getting my cars services. Your competition has not kept up. Keep up the good work.

LY5182

Jun 24, 2016

This is my recommended Acura dealership. The service staff is always helpful, courteous, and they always take the time to answer any questions I may have.

jackiemor

Jun 23, 2016

We just purchased our third car from Acura Carland and each purchase was a wonderful experience! Each time we used Britt Kaminsky as our salesman and he is so knowledgeable about the cars, always answering all of our questions. I just bought a 2016 MDX and he literally spent 2 hours with us going over everything in the car and making sure that I knew how to operate all the new technology that is in this car! He showed me how to input my favorite radio stations, he set up the blue tooth and helped me input my favorites and even told us that if we had problems setting up the garage door opener that he would come to our house and do it for us....He is just one awesome guy!!I love my new MDX it makes driving around Atlanta in this crazy traffic FUN!! I highly recommend Acura Carland and Britt Kaminsky if you are considering buying a Acura!

manohar_b

Jun 23, 2016

Each time we took my car to this dealership, we were treated very courteously,explained what needed to be done, and gave us a loaner car ( sometimes a brand new Acura ! ), and got my car repaired, in a timely manner. We never had any problems. We are extremely satisfied, and we wish them well.

Clarence721

Jun 22, 2016

I was taken right in on my appointment, told me what needed to done, work was done in a timely manner and finally released me with recommendations of next service. I'm very pleased

classypink101

Jun 22, 2016

I purchased my car 3 years ago from this dealership and continue to do business with them because of the excellent service. Daniel always goes above and beyond to make sure that I am taken care of. The entire team is fast, efficient, and convenient.

linwill

Jun 22, 2016

Daniel (service) and Griselda (sales) were both pleasant and efficient to work with. I did not have an appointment for service, but Daniel politely worked me in. I did not plan to buy a new car, but Griselda was knowledgable without being pushy.

Steve Kunkel

Jun 22, 2016

Riley Walsh my salesman went above and beyond in making my car buying experience pain free! I purchased a used RDX and needed to have it inspected before the purchase. Riley offered to take the car to the inspection and did, which saved me hours away from my work. Thank you to all the great folks at Acura Carland!

stsexton

Jun 22, 2016

Excellent service that was quick and simple. I arrived at my appointment and was quickly greeted and told what to expect by Daniel Ko. Friendly and great staff that went above and beyond what was required for my service.

hillchill

Jun 21, 2016

Thank you to Gil and the entire Service Team. They got the work done and made it easy on me. I needed an in depth 105k mile service and now my car is as good as new!

Lindy4757

Jun 20, 2016

Handled quickly, efficiently, and very friendly. Daniel was professional and I did not wait to be greeted. He handled my service need very quickly. Will definitely drive a little further to use your service department.

LT

Jun 20, 2016

Daniel was very professional and helpful......even had to call him back a couple days later for a different matter and he was still willing to go above and beyond to be helpful.

Carlos01

Jun 19, 2016

Everybody there is awesome get people are customer service. Can we get coupons or a reward plan. The prices could be a little more competive.

Tan Mai 1967

Jun 19, 2016

Whenever I take my car for service , one is made to feel a valued customer , the staff especially Steve Count is alway so polite and professional and that one can count on the dealership to provide you with the best service for your car , whether it is a simple oil change or a bigger job . My sales person Britt K even after the sale of the car makes it a point to remember his customer and greet you . This dealership staff builts long term relationship with their customer and this is what makes me take my business there , be it service or buying a car . To date I have purchased three Acura cars from here and have been servicing all my cars at this dealership since 1997 . I have visited other dealership for service near my house but keep returning to this dealership because of the great service and staff . For me this is the #1 Acura dealership in Atlanta !!!!

evmoore27

Jun 17, 2016

Gil always makes me feel like I am his primary concern. His personal touch makes the high prices a little more acceptable. He has excellent customer service skills.

kayak fun

Jun 17, 2016

I had oil change and tire rotation. I did not have an appointment and was in and out at no time at a good price.

SamC

Jun 17, 2016

I've had Acuras since 2004 and I'm a loyal Acura Carland customer. Gil is a fabulous service advisor. They treat customers very well and I wouldn't dream of doing business with any other dealership.

Ceciljr

Jun 15, 2016

Save your hard earned money! I purchased a used 2010 Chevrolet Equinox from Acura Carland September 2015. Four months later the transmission went out. I had only put approximately 6k miles on the vehicle prior to failure. I called the sales center to inform of the situation. The salesman who sold me the vehicle was unavailable and I spoke with the used car sales manager who said he would check to see if i had any warranties left on the vehicle and would give me a call back. Never heard from him again. I called back for the next couple of days trying to contact the salesman and even left messages. No response. Fortunately I did purchase an extended warranty with my credit union and it was covered. At the end of the day the what upsets me the most is the inconvenience and the fact that I was ignored. I don't think they understand customer service goes beyond getting someone to sign paperwork.

jcbrune

Jun 9, 2016

Very nice and clean dealership and everyone was extremely friendly. Bill did a great job and answered all questions and spent time with us completing paperwork and helping us understand everything about my new car.

mrsmutch925

Jun 8, 2016

I finally got the car I wanted and Michael Tran helped make that happen. Michael was very helpful and truly goes out of his way to make sure the customer is happy. I had a very light issue after i purchased my car and he was there to make sure it was fixed. He even brought me a loaner car... Everyone should go and speak to Michael Tran he will do a great job working for you (the customer).

corcho

May 20, 2016

Recently I bough an used Acura mdx, I am very pleasant with the attention, orientation and the professional agents. Today I came back for my first maintenance (FREE) and the work was very nice.

Nubian

May 20, 2016

My Experience Was Magnificent.. Salesman "Mr. Andre Mauldin" Was Polite , Not Over Bearing Towards Me. I Would Recommend Anyone To "Mr. Andre Mauldin" Who A Vehicle....And To Tell The Truth.... Ain't Supposed To Be.....God Had His Hand In This Blessing. Cornell

Fred Steck

May 19, 2016

Their knowledge of the vehicles and their selflessness of their time allowed us a carefree and stress free car shopping experience. Hope and Bryan both took the time to show us multiple vehicles and allowed us to take our time until we were completely satisfied.

Tomlucky

May 18, 2016

He is the best salesman I ever meet. Friendly,helping. Answered all our questions and catered to all our needs. Even offer us water and show us service.

foxmartin

May 16, 2016

We've dealt with Acura Carland's service department for the past 20 years, but this was our first buying experience, and it couldn't have been better. My husband had spoken with Michael Tran earlier & the RDX we desired was sitting ready for us to test drive when we arrived Saturday AM. It was a no pressure experience; Mike took us out for the test drive, demonstrated all its features and had the paperwork ready in short order.Since we didn't wish to trade in our Acura Integra GSR, it was a straight purchase and quickly done. All warranties, maintenance were explained & he even fed us lunch while we waited for the car to be detailed.Prior to leaving the dealership, Michael synched both our iPhones to the on board computer, reviewed the many wonderful features of the cockpit, explained the "key" fob features, and sent us off with a full tank of gas.

William

May 8, 2016

The service is always top notch at Acura Carland in Duluth. In the past, I've always taken my vehicles to NTW or did the work myself. But ever since I purchased my first Acura here, they have been the only dealer that has serviced my car. I am extremely impressed with the sales and service team. I have 142k miles on my 2006 TSX and it runs like a champ!

NICURN

May 7, 2016

Bill Scurry was a delight to work with, from the moment we met until I waved goodbye in my dream car! I would recommend this dealership, as well as the awesome team that works there to my family and friends. Also, I was excited to learn that Bill Scurry had developed a program that works with my employer, Gwinnett Medical Center, to provide an excellent promotion on the purchase of an Acura! As a healthcare provider to our community, it is nice to be taken care of by others in the community. This was by far my favorite car buying experience.

NICURN

May 7, 2016

Bill Scurry was a delight to work with, from the moment we met until I waved goodbye in my dream car! I would recommend this dealership, as well as the awesome team that works there to my family and friends. Also, I was excited to learn that Bill Scurry had developed a program that works with my employer, Gwinnett Medical Center, to provide an excellent promotion on the purchase of an Acura! As a healthcare provider to our community, it is nice to be taken care of by others in the community. This was by far my favorite car buying experience.

Linda

May 5, 2016

I've never taken my 2011 MDX any where else. The service Gil Michelson gives all his customers is so good that I can recommend him without hesitation.

KatR

May 4, 2016

I consider myself to have the best service rep at Acura Carland. Gil is always on top of the things that need to be done to keep my car running in good mechanical shape. Times that I have needed to leave for a few days he has been able to issue me a loaner (greatly appreciated). He is always very accomadating, trustworthy & extremely knowledgeable in his area of expertise. I always request Gil & if he is off for day I will wait til he returns. You have an excellent employee in Gil Michelson!!!

Li

May 4, 2016

Gil Michelson will bend forward & backward for client. Great service & price is excellent. He will greet you from entering the service area to escort to tour car after service & asked you anything he can help you. Great guy, great service.

AkA1908!*

May 3, 2016

Gil Michaelson goes out of his way to greet me upon entering the car garage drop-off. He greets me always by my name. He goes that extra mile to make you feel that the business you give Acura is appreciated. I developed a trust with Acura 13 years ago when I purchased my MDX. It still runs and looks as good as it did when I purchased it.

ck patel

May 2, 2016

I have been coming to the acura carland service department for cars over the past 10 yrs and must say Gil and team are awesome

Eddie

May 2, 2016

If Gil is away from his desk when I call I rather wait than deal with someone else not that I've had bad experience with someone else, it is just that my experience with Gil has always been exceptional, Gil is a splendid representative of Acura, the consummate professional. Gil always keep me informed. He never put me in big expense without first outlaying my options. No surprises...Thanks Gil for the work done on Saturday 04-30-2016 my MDX is running like new. Eddie

ck28774

May 2, 2016

I have been coming to the acura carland service department for cars over the past 10 yrs and must say Gil and team are awesome

CliffRed

May 2, 2016

I have been going to this dealer service center for many years and since Gil joined the dealership I have always received excellent service with my 2006 MDX just like I was a VIP. I drive a few miles farther to this dealership because I get better service here that the one near my house. Very Highly Recommended!

epr

May 2, 2016

I am very comfortable leaving my MDX with Gil. If Gil is away from his desk when I call I rather wait than deal with someone else. He always keep me informed. He never put me in big expense without first outlaying my options. no surprises...Thanks Gil for the work done on Saturday 04-30-2016 my MDX is running like new.Eddie

Karinharr

May 2, 2016

Great service by Gil he is an excellent representive for your dealership. I bought my vehicle there 5 years ago and I always work with Gil on any service issues.

Lilburn TL owner

May 2, 2016

My service consultant Gil Michelson is always helpful, knowledgeable and friendly. I have been servicing my 2008 TL with Acura Carland exclusively. I always receive excellent customer service from Gil.

Mary Ann Cowgur

May 2, 2016

Gil Michelson, Acura Carland, took care of my service and did an excellent job. He always greets me by name and makes sure all my service needs are taken care. I would give him a 10 out of 10 for his customer service and would give the technicans who work on my car the same.Thank you for following up,Mary Ann Cowgur

MrsAndersonMDX

May 2, 2016

I have been having my vehicle serviced at Acura Carland for over 6 years now and although I work closer to another dealership, I rather come here because of the world class service I receive from my advisor, Gil!! He is extremely knowledgeable, friendly, considerate, and knows the needs of his customers. Gil is truly an asset to Acura Carland and I recommend him and the dealership to everyone I know!!

Robert60

May 2, 2016

Gil greeted me and got the service process going in quickly. I was waiting for the service to be completed and it was completed in the time frame he indicated.

MDJACK08

Apr 29, 2016

Michael Q. - You're the best salesman I've ever had thus far. I haven't been that comfortable or had that high level of trust before. Don't ask why, I just haven't. Thanks for answering all my questions, making it a smooth transaction and for being relaxed and honest. The whole team was great, though! Everything was in order and I've never seen an actual insurance agent onsite before. Kudos for that! I didn't expect to leave with anything and didn't expect for it to be quality service so quickly. I would definitely come back and refer family and friends.

Missyd1022

Apr 20, 2016

Michael Q Tran went above and beyond. I am so happy with my new lease and the level of service provided. He made sure I was happy and got the vehicle of my dreams. The level of customer service was above my expectations.

Vinny vanness

Apr 18, 2016

Came to get a new car and was helped by Justin Wilkes. Completely professional and very quick. Entire process from trading in to driving off was entirely stress free and done very quickly

hurtwi49

Apr 18, 2016

I have been an Acura fan since 1989...the Legend! One drive and I was hooked. I have been driving an Acura 3.2 TL for 15 years. This year I decided that it was time to upgrade to the new 2016 TLX. I was pre-approved by my credit union. I went to an Acura dealership on Peachtree Industrial Blvd to purchase the TLX, but when I got there they began to want to change the numbers.I went to TRUE CAR.COM and was contacted by Bryan Nelson at Acura Carland in Duluth. he asked what I was looking for and of course I said the TLX-Tech-package. I mentioned to him that I was already per-approved by my credit union. He stated that they could beat that interest rate. I said ok, I will be out to see you. When I arrived he was very professional and passionate about his job.The price and interest rate that he quoted me over the phone was the same when I arrived at Acura Carland. The car buying experience was one of the best experiences that I have encountered. I'm very, very, happy with my new vehicle and thanks again to Bryan Nelson for his professionalism and attitude towards making sure that I was SATISFIED.Bryan made sure that he went over every aspect of the car to until I was pleased. Thanks to Acura Carland for being a stand-up dealership. See you again in six years to purchase the flagship RLX!

Spazz

Apr 18, 2016

Came to get a new car and was helped by Justin Wilkes. Completely professional and very quick. Entire process from trading in to driving off was entirely stress free and done very quickly

FSUfan

Apr 13, 2016

Nick was great! Would definitely recommend him! Was honest and fair from the beginning, making the car buying process a smooth one. Got a great deal.

james8905

Apr 13, 2016

Are sales.guy was great. Easy to talk to caring. Finanual person was great best experance yet Michael. Was so thoughtful. This is not my first time with Acura. But great service and friendly staff

Jamie Lee

Apr 5, 2016

Didn't know we really wanted an Acura until we test drove one. We fell in love! The Acura TLX is a sharp looking car with tons of bells and whistles. We have enjoyed our purchase very much.

Buddyleejr

Apr 3, 2016

This is the fourth MDX I have purchased from Britt! I would not buy a car from anyone else.He has such a knowledge of his product and his clients.

Chris J

Mar 26, 2016

My car almost died on the road Wednesday afternoon. After getting her running Thursday morning, I visited the dealership because a high school friend worked there (Justin Wilkes) and I figured I could get a straight answer on all my questions on purchasing a new car. After taking 2 cars for a spin, we wanted to see what the pricing options would be. He managed to work with my wife and I to get us to a perfect vehicle to fit our finances and lifestyle. Only 2 days in so far but the new car runs like a dream and the best part is there's an iPod hook up. Definitely will be back for future cars (hopefully many years from now) and want to recommend the team to anyone looking for a new or gently used vehicle.

Jessica Jamieson

Mar 26, 2016

First off I'm not much of a reviewer, but in this case I just couldn't help myself. I love to give credit where credit is due, and we had a wonderful buying experience with Justin Wilkes. He was helpful, very personable, and put the contract in terms I could relate to. We test drove multiple vehicles, and despite that it was raining, Justin pulled up under a covered shelter so we wouldn't get wet or ruin our experience. Justin worked within our budget, didn't try to sell us up on overly expensive vehicle alternatives, and he even gave us space to talk it over without being pushy. As far as a sales person, I would recommend him to my family and friends as being thoughtful, down to earth, and not caught up in the used car salesman stereotype. Thank you Nick for also getting us great deals on GAP protection and raking car f me during my oil change. Acuraland thank you for not trying to pressure your customers into a bad financial desicions and being helpful because you care and not because you see your customers only as dollar signs.

SouthernSommelier

Mar 26, 2016

My car almost died on the road Wednesday afternoon. After getting her running Thursday morning, I visited the dealership because a high school friend worked there (Justin Wilkes) and I figured I could get a straight answer on all my questions on purchasing a new car. After taking 2 cars for a spin, we wanted to see what the pricing options would be. He managed to work with my wife and I to get us to a perfect vehicle to fit our finances and lifestyle. Only 2 days in so far but the new car runs like a dream and the best part is there's an iPod hook up. Definitely will be back for future cars (hopefully many years from now) and want to recommend the team to anyone looking for a new or gently used vehicle.

Emily

Mar 25, 2016

This was my second purchase from Acura Carland, and again I was extremely impressed. Bryan Nelson was responsive and helpful when we began emailing, and his attention to meeting my needs continued when I walked in the door. It was important that he listened carefully to what I wanted and didn't try to redirect me to a car that was out of my price range or might earn him a better commission. The whole process was easy, efficient and painless. Nick in Finance was also very easy to work with and had my best interests at heart. I was looking at other cars (BMW, Mercedes) but just couldn't leave the trust I had in this group of guys and the Acura brand.

Emily

Mar 25, 2016

This was my second purchase from Acura Carland, and again I was extremely impressed. Bryan Nelson was responsive and helpful when we began emailing, and his attention to meeting my needs continued when I walked in the door. It was important that he listened carefully to what I wanted and didn't try to redirect me to a car that was out of my price range or might earn him a better commission. The whole process was easy, efficient and painless. Nick in Finance was also very easy to work with and had my best interests at heart. I was looking at other cars (BMW, Mercedes) but just couldn't leave the trust I had in this group of guys and the Acura brand.

Nuke

Mar 25, 2016

Very responsive and worked to meet customer needs during purchase process. Also, sales person took time after the sale to provide helpful information on the operation of the vehicle and setup options.

Spykerett

Mar 20, 2016

I visited Acura Carland in my lengthy search for a new vehicle and fell in love with the 2016 Acura RDX. On my first visit, my salesperson Bryan Nelson, spent 2 very patient hours taking a look at several makes and models and test driving the TLX and RDX to compare. I ended up going back the following weekend to purchase the RDX with my husband (a former car salesman). Bryan made the buying process painless and worked incredibly well with my extremely tough husband. We were able to leave with the car feeling spectacular!

LesEsh

Mar 18, 2016

I was price shopping for a 2016 Acura MDX. I narrowed it down to my local dealership and Acura Carland. Bill Scurry helped me through the entire process with many phone calls, emails and texts. He helped me get a better deal and a lower interest rate! It was a great experience and I highly recommend Bill Scurry!

Acura fan

Mar 15, 2016

We just bought a new 2016 Acura RDX from Acura Carland. Bryan Nelson was our sales representative and we could not have had a better experience. He was friendly, professional and patient. He took time to show me the navigation system and answered my questions, even when I'd ask him the same question a couple of times. The entire experience was great from beginning to end!

Linda

Mar 11, 2016

I have been coming to Acura Carland for many years and it is Gil Michelson's personal attention to details that keep me coming back!

MDXER-64

Mar 10, 2016

The salesman treated me with honesty, professionalism, friendliness, directness, and respect. There was no pressure and no games. He showed integrity by delivering on his promises and answering all my questions promptly and directly without wasting my time or treating me like an idiot. This was by far the best car buying experience I have ever had.

MDXER-64

Mar 10, 2016

The salesman treated me with honesty, professionalism, friendliness, directness, and respect. There was no pressure and no games. He showed integrity by delivering on his promises and answering all my questions promptly and directly without wasting my time or treating me like an idiot.This was by far the best car buying experience I have ever had.

nedragarrett

Mar 10, 2016

I purchased my first Acura MDX from Acura Carland in 2005, bought a new model in 2007 and have had my car serviced at Acura Carland for the duration. My service advisor, Gil Michelson has always been very helpful, thorough and have helped to keep my car in top shape. He's always on top of my service milestones and helps me to adjust and defer as needed to keep the cost reasonable. He always delivers great service! He's the best!

zekielb

Mar 9, 2016

Great sales person, she was understanding and listened to what I wanted. She took very good care of me and my needs. She was honest and reliable from beginning to the end. The dealership was clean and had a great feel to it. They took care of the 2011 TSX (Tech Package) and gave me a great price for it. Can't wait to go back there and trade my care in a couple of years.

Tmitchell

Mar 6, 2016

I was a little sceptical about going to this dealer because I had been hassled by other dealers all week long!!but little did I know that I was in for the experience of a lifetime these guys where very professional,courteous and I got a great deal on a reliable and might I add nice car. So folks when you go there Expext to leave with a Car. ASK for Riley great guy you'll be in and out !!!Can't leave out Bryan thanks again my guy your awesome! !!!!!

Jraglandjr

Mar 4, 2016

Gil Michaelson is honest and reliable. There was a noise in my car and Gil researched and determined the part that needed to be replaced. It was going to to cost me about $900. Gil said it wasn't something that I had to replace now and saved me $900. Other dealers would have told me that it needed to be replaced!! I truly appreciate his honesty! Steve LeCount has also been helpful since the first time I brought my car in. I would not go anywhere else!

Lindajs33

Mar 4, 2016

This is the only place I take my car for servicing. They are friendly, helpful, and so a great job. I always call Gil because he is always truthful with me about how long repairs will take and their cost.

pamela123

Mar 4, 2016

Gil Michelson in Service is excellent, as is the entire team. They have taken great care of my 2007 TL. Definitely worth the drive. Will make my next purchase there again as well.

helene

Mar 3, 2016

Gil Michelson has been the service advisor for my Acura TL for the last several years. He always gives sound advice on the maintenance and repairs of my vehicle. I appreciate all Gil does to make my experiences at Acura Carland positive ones.

Charmaine

Mar 2, 2016

I recently visited Acura carland to have running boards added to my 2016 MDX. Gil was my service advisor, and he has fantastic!! He took his time and showed me cars on the lot with the same running boards to give me an idea of how my car would look, he didn't hesitate to give me a rental car, and he sent me pictures and kept me updated about the progress of my car. He was very easy to work with and he went out of his way to make sure I was happy. I really appreciated this bc I am very picky and sometimes hard to please. Thanks Gil, and thanks for washing my MDX twice:-)

cheairsjr

Mar 2, 2016

I always receive timely advice and high quality service to our 2007 Acura MDX. My service adviser, Gil Michelson, is the very best. He has been my service advisor for many years. I can always count on his knowledge of the automobile, the parts down to the smallest sensor, and his willingness to accommodate my needs for timely, cost-effective, and complete service.

Natalie

Mar 2, 2016

Gil is my service adviser at Acura Carland, in Duluth, for my Acura TSX. I easily scheduled my appointment on time and Gil reached out to me via email to confirm all the details. The price was below what I was expecting, they cleaned my car before pick up and the wait time was minimal. Overall, great service and experience.

Vens42

Mar 2, 2016

Gil from the service department is one of the main reasons I use the dealership. He really takes care of me and makes sure my car is running great.

kdmorrison

Mar 1, 2016

Steve is the person to see when u need work done on your car. He greets me by name and know my car. Steve is more then 5 stars and any dealership would be lucky to employ a person of his caliber. In explaining the cost of the work done he takes the bite out of the price. I like knowing that someone too the time to tell me what was done to my vehicle

Carolina Villanueva

Mar 1, 2016

Great customer service, very kind, caring, knowledgeable and professional too.. I will always take my car back to him. I trust him. Go Steve ! You rock.

MDX Owner

Mar 1, 2016

Gil is outstanding as the face of Acura Carland's service department. Over the past 6+ years, he continues to offer amazing service and has wisely advised us on the care of our MDX. I highly recommend Gil to anyone looking for someone who can honestly partner for the ongoing Carr and maintenance of theitlr Acura.

Betty

Feb 29, 2016

Excellent service every time I visit. Gill is so knowledgeable and so wonderful to work with. Customer service is excellent and all the staff is so professional

Chrissy

Feb 29, 2016

Steven always hits it out the park. He address me by name, walks me to my vehicle and takes the time to explain everything in detail. He never tries to sale me anything I don't need on the car. He suggests, but is never pushy. I am so glad to have such a knowledgeable service writer.

Kat

Feb 29, 2016

Steve was very professional and friendly during my visit. He answered all of my questions thoroughly. I would definitely go back for future services with Steve.

kc1234

Feb 29, 2016

Steve is the person to see when u need work done on your car. He greets me by name and know my car. Steve is more then 5 stars and any dealership would be lucky to employ a person of his caliber. In explaining the cost of the work done he takes the bite out of the price. I like knowing that someone too the time to tell me what was done to my vehicle

devestatedelta

Feb 28, 2016

I know when I leave my car with Steve that the work will be done as needed and on time. He seems to be more knowledgeable than other service writers. He also instills a trust in his advice.

Simone

Feb 28, 2016

Steve never gives anything less than perfection . He is professional, polite and personable. I have been a customer for several years and will only return to see Steve. 5 stars all around

Andy k

Feb 27, 2016

Gil of Acura Carland gave me a great service experience.He gave accurate quotes and promptly called when job complete.He was professional and friendly.

Marion H

Feb 27, 2016

My alternator went out. Excellent service by Gil Michelson (as always) and Acura Carland on a moments notice!! Provided a Courtesy Car and saved me some money : ) !

charlie hustle

Feb 26, 2016

I will always take my 400,000 mile MDX to Acura Carland as long as Gil is there. He is so honestand really demonstrates genuine integrity !

jbrown1121

Feb 26, 2016

I recently bought a 2016 Acura MDX and had the pleasure of having Britt as my sales guy. It was such a pleasure dealing with Britt. He went above and beyond to make sure we were satisfied. He took care of everything even before I got to the dealer. I got there and everything went very smooth no problems. Acura Carland will always be my dealer and service department of choice. I was extremely satisfied will the customer service. Thanks Britt!!!

Ebony Whitfield

Feb 25, 2016

Really great Service Center. The experience is always wonderful and Steve is always a pleasure to work with. Once you deal with him you won't want to see anyone else!

AcuraLowRider01

Feb 23, 2016

I love this place. Steve Lecount is my service writer. Its always a pleasure doing business with him. He is fast does exactly what he says and is so nice. Ask for Steve when you go in he is awesome. im sure the other guys are good to but Steve is the only person I have worked with.

crustfoodgroup

Feb 23, 2016

Steve is the most helpful person that the dealership. I don't know what they would do without him. If he ever leaves I'll take my business wherever he goes.

CWhit2016

Feb 23, 2016

I cannot explain the professionalism and efficiency of Moses Strand at Acura Carland in Duluth GA. Upon arrival Hope introduced me to Moses and he worked with me during my experience. I am greatly appreciative and amazed at how comfortable and quickly he attended to the documents and processes needed. I did not feel confused nor rushed during this process. He was knowledgeable and attentive. I was in a rental and he assisted with the return and making sure I was able to drive off in my vehicle with no concerns. I handled the financial options over the phone with Hope and he was excellent. The ability to take the patience and ability to communicate to me what was needed was absolutely wonderful. I did not feel hassled or pressured. He was knowledgeable and attentive to my needs and listened to my preferences. These two gentlemen made my car purchase a memorable one and comforting one. Thank you both! I am greatly impressed.

Drew

Feb 23, 2016

I continue to buy cars here because of good service. Steve L has helped me before and including this time, is always efficient and professional.

DWC2016

Feb 23, 2016

Since I was out of state, I worked with Bill Scurry on a phone call where I found the vehicle on their web site. He worked back and forth with management until agreement was met . I was very happy with the sale and my wife pick-up her new ride.

evmoore27

Feb 23, 2016

Gil worked around my schedule and made the experience convenient and easy. All staff members encountered that day in the service department was nice and courtesy. This was true even if they were not working with you.

Cjmanley5

Feb 22, 2016

Great job, keeping me informed during the process. Akuna explained the situation and reviewed all options. He made an expensive decision comfortable, which isn't easy for me.

Kafou2000

Feb 22, 2016

We've purchased a pre-owned certified 2015 Acura TLX V6 3.5 litter (Tech Package) from this dealer. We were very happy and satisfied with services. Thank you very much to Acura Carland again.

Mtm

Feb 22, 2016

Excellent as usual. Oil change and neede new tires on my 2006 TL. I ALWAYS receive thorough and perfect assistance from Gil. I want no other Service Rep.

Sunny

Feb 21, 2016

I had a warranty service done and additional work related to wheel alignment. Larry was very professional, thorough and explained work that was essential and work that could wait. I found that quite refreshing. In addition, while I had to bring the SUV back for realignment, he explained to me why the realignment was falling out. Nevertheless he had it fixed and suggested I keep a close look in case it comes out again.

Kellie

Feb 20, 2016

Purchasing and servicing our MDX here has been a pleasure. High was great when we purchased the vehicle and Gil, service adviser, is knowledgable and quick to reply and set appointments.

OSU Buckeyes

Feb 20, 2016

We have been going to Acura Car Land since we purchased our TL in 2008. We never had to return the vehicle because the repairs weren't done correctly. Our vehicle is always finished on time and cleaned when we pick it up. Gil has been our service consultant for about seven years, he is phenomenal. Gil is always pleasant, makes great recommendations, ensure the repairs are done correctly, and works within our budget. We feel valued as customers at Acura Car Land and Gil is a big part of that feeling. Jerry of Snellville

J Ragland

Feb 19, 2016

Gil Michaelson is honest and reliable. There was a noise in my car and Gil researched and determined the part that needed to be replaced. It was going to to cost me about $900. Gil said it wasn't something that I had to replace now and saved me $900. Other dealers would have told me that it needed to be replaced!! I truly appreciate his honesty! Steve LeCount has also been helpful since the first time I brought my car in. I would not go anywhere else!

kclark

Feb 19, 2016

Great customer service is hard to come by these days. However, Gil is consistent at providing awesome customer service.. Gil has been my advisor for 4 years and he's never let me down. He's one of the nicest people you will ever meet. This goes a long way with me.

dawnmk

Feb 18, 2016

My appointment for a service which was a oil change and tire rotation. Steve was excellent. Got me in and out. Customer service A+ Highly recommend him ..

Jcastillo142

Feb 18, 2016

Came in to check out a Kia Optima and got a better price and service than what Kia down be road offered. I was surprised at the service as they spent time to get to know me as a customer and needs vs wants .

koake

Feb 18, 2016

He was very kind. Since I am not good at English, he explained detail using easy English and talked slowly. He answered all my question.

messma02

Feb 16, 2016

My wife and I visited this dealership on Sunday. We are currently in the market for a 3 row SUV as our current Lexus lease is coming due and have been testing out different models each week for a few weeks now. I pretty much walked away from this dealership after about 5 minutes. It started off with the sales person trying to show me several different things about the car. Which i was not interested in. All of my research was completed prior to my arrival at the dealership. At this point since I couldn't get a moment to talk to my wife about the car without the sales person around, I ushered to continue in another direction with the test drive. He indicated that they use a demo model instead of cars off the lot which was fine. I proceeded to get into the car and much to my surprise I wouldn't be able to talk to my wife either as the sales person got into the back of the car. In the past 10 years and 12-15 cars I have purchased, I don't think I have ever had a sales person come on a test drive. It didn't matter if I was buying a Honda or a Mercedes. Having leased two Acuras before, I already knew this was not the experience to be expected from an Acura dealer. I decided I was going to attempt the test drive even with the sales person in the back as I had already wasted a half hour driving out to the dealer on a Sunday. I pulled out on to the street and he immediately started giving me directions on where to do my test drive. Needless to say, I quickly made two U-turns and pulled back into the dealer 2 minutes later. Walked to my car and left. I guess this weekend, I'll attempt another Acura dealer in the city to try out the vehicle. I can understand how some of those sales tactics might work if you are selling a 10K Honda Fit or Civic. However, I'm at a complete loss at the effectiveness of them relating to the sale of a 60K suv.

Reggie

Feb 16, 2016

I have been using Acura Carland service department exclusively for all maintenance and repairs for my 2007 Acura TL. I currently have 228k miles on my car and it still runs like the first day I purchased the vehicle in 2007. Gil Michelson has been my Service Advisor since 2010; Gil is pleasant, responsive, and professional. He goes above and beyond the call of duty and is genuinely concerned whenever I bring in my car for maintenance and repairs. He thoroughly explains the service required and he keeps me apprised of any additional service I may need at that particular service appointment or in the near future. Gil is a pleasure to work with and he is my go to guy when I have questions or concerns about my vehicle.

shui zhang

Feb 16, 2016

Very nice and excellent experience to Acura at my first visit! Moses Strand is very nice guy to help us to get a new car.

STBraley

Feb 15, 2016

Eldin was a consummate professional each step of the buying process. He was very knowledgeable about the car, friendly yet respectful. He ended up staying late on Valentine's Day in order to make sure we understood everything about how the car worked and was comfortable driving away. The rest of the staff, from the manager to the finance department, was also friendly, professional and made the entire process as efficient and timely as possible.

Sweeteanga

Feb 15, 2016

My service experience has been excellent every visit. The service advisor and technicians take care of my vehicle like it was their own and always greet me like I'm family.

Acura TL - Tommy

Feb 12, 2016

Larry went above and beyond to make sure I was taken care of - He made sure he did everything to ensure that my vehicle had no issues.

AOwner2016

Feb 11, 2016

I've come here every since I purchased my Acura!! I love the whole team. Service is EPIC PRIME and so genuine! They pay attn to details. And always take good care of me.Io remember the first time I came in. I met Koral, she was on it, knowledgeable and detailed to give me the best overviews and service. When she has her day off ( hope she is being even more fabulous) I miss her! Today, Larry Hecht took good care of me. He double checked all points to make sure and it was my electrical power steering. I had to lol at myself, Larry made sure I felt great about it. He reminded me of my tires today ( thanks for the sincere reassurance) Offered a great deal final price out the door. I will be back as always. Acura Duluth ROCKS!! Oh and don''t forget the muffins and my Starbucks... Yay! Even the other Acura owners are cool to chat with in the chill area. Glad to be an Acura Owner.

Big Al

Feb 11, 2016

First class service crew. Ready to deal with any eventuality in order to provide a top-class service experience for clients. Car was delivered on time and returned on time.

BoatLady

Feb 11, 2016

Have been using this service department exclusively for all maintenance for my 2006 TSX. Car is in top condition and has never had a repair beyond routine maintenance. Gil Michelson has been my service advisor all these years. He exhibits true concern for me as well as my car. Most of the time I've had this car, I've traveled considerably. (I'm a single woman, senior adult, traveling alone.) Gil assists with providing for transportation if the needed service requires keeping the car an extended length of time. He is aware of my concern that my car is always ready for lengthy road trips, and helps me feel confident that I'm driving a "safe" car. I can count on Gil to always be professional, concerned, and trustworthy.

elizabeth1

Feb 11, 2016

we were shopping in johns creek. The car would not statrt. I called Larry at accura, he gave me the number for road side assisitance. I called corry, he knew exactly where we were. He told us the battery was dead. I called Larry back and told him this, he said bring it in and they would replace the battery. I took it in, now I have a new battery, so my wife will not have to worry. Larry thank you again for all of your assisitance. richard balsam

mar113

Feb 11, 2016

We have been Acura owners for over 15 years and are consistently pleased with the excellent service from Acura Carland. Gil Michaelson has been our Service Advisor for many years and he is absolutely the best. Gil is responsive and concerned whenever we bring in our car for repair or maintenance. He is upbeat and extremely pleasant all the time and gets us in and out efficiently. Her explains the service to us thoroughly and makes us feel very comfortable throughout the process. He really cares about us and wants us to be highly satisfied.

mohyatt

Feb 11, 2016

Called first thing in the morning on a Monday to speak with Gil Michelson about my B1 service indicator and a tire that was leaking air rapidly. Gil got me in right away and is always great about communicating with me about what I need/want to be done. Always great service!

SDavis

Feb 10, 2016

I have been going to Acura Carland for service since Paul Ashford was first employed there. Jack Haney was my service advisor until he retired recently. My new advisor is Gil Michelson and I am so very pleased to work with Gil. He is personable, friendly, and efficient. I get in and out in a timely manner. While I wait, there is coffee, water , TV and computers available while I wait in comfort.Gil take time to talk while we walk back to his service desk and we have discovered common interests. He is a pleasure to work with!

wildflower

Feb 10, 2016

In addition to standard service, the team took care of several additional things to make me confident that my car was in good shape so I would be comfortable in driving by myself. They took great care of me, even providing a loaner car so they could complete the needed repairs. Everyone I interacted with in the Service Dept. has a great, positive, helpful attitude. They are a pleasure to work with.

Brandon H.

Feb 9, 2016

Larry Hecht and his team are fantastic!!!! I brought our vehicle in for service and warranty work and Larry made me feel very welcome and got me in and out very promptly. They kept me very informed on what was having to be done to my vehicle and wanted to make sure I was happy with the loaner vehicle. Overall very happy with Acura Carland and I appreciate the hard work that you guys do!!!!

Danny K.

Feb 9, 2016

Had an oil change, tire rotation & balance with wheel alignment performed. They are always courteous and very professional. My Service Advisor, Gil Michelson, is always quick to listen to your concerns about your vehicle and cares about making sure we are happy with the work performed.

tturner1

Feb 9, 2016

Gil Michelson is excellent!! I have been coming to this dealership since 2005. Gil is one of the reasons that I still come to Acura Carland and won't take my cars anywhere else for service.

Crystal Valteau

Feb 8, 2016

I had the pleasure of interacting with Sales Consultant Moses Strand. He was extremely personable, professional, and made me feel at ease. The entire experience was great from beginning to end: the warm greeting I received from Moses once I stepped on the lot, the test drives, conversations with my daughter, and the financing conversations. Although I did not make a purchase that day, I do plan to visit the dealership again solely because of the experience that I had with Moses.

zimmyatl

Feb 5, 2016

I interacted with Riley Walsh and he was very friendly, and non-pushy! We test drove the car and he was supportive of my decision to think about it overnight. He checked back in with me in a respectful manner. I was also very pleased to work out a deal with him when I went back in, as he was informational and so pleasant throughout the entire process. I never felt rushed at all! I would definitely recommend working with him!!! :)

Bryan Nelson

Feb 3, 2016

My husband and I recently bought a car from Bryan Nelson. He was one of the nicest car salesman I have ever dealt with. Such a nice guy and not pushy. Please go to Acura Carland and ask for Bryan. You will be glad you did.

Christy

Feb 3, 2016

My husband and I recently bought a car from Bryan Nelson. He was one of the nicest car salesman I have ever dealt with. Such a nice guy and not pushy. Please go to Acura Carland and ask for Bryan. You will be glad you did.

Prakesh

Feb 2, 2016

I purchased a TLX from this dealer. I highly recommend them. Very pleased with the service. My sales guy Eldin got me a very good deal on the car.

Sundar

Jan 31, 2016

Bryan Nelson and Jeff Hacker will make your car shopping a pleasure. They work ver well with you to enhance your car buying experience and make sure you are very satisfied. These guys do not force you to buy a car, they find out about your needs and match it with the possible cars you can purchase based on your budget. Several options are given and you as a client will make the decision without any pressure from Sales team. This is a great culture at this dealership. You can get cars in all price range from New to Used cars. My experience with this dealership has been the best since September 2014. We have purchased two new Acura TL, two used Camry's and my friends have requests for SUV's. Bryan gets all the details and will beat the market price by a big margin to keep you as lifelong client. Jeff Hacker, a man of few words and great wisdom! He will make sure that your satisfaction is #1 priority and executes it flawless every single time. Reach out to these guys and you will find out, how magnificent Bryan and Jeff really are when it comes to getting you a car. They are the best!!!

Acura Carland

Jan 31, 2016

Bryan Nelson, Jeff Hacker and their team is second to none when it comes to buying cars. These guys find a car that is requested and bend backwards to satisfy their clients. They earn your business and not push you to buy a car. I have never seen a car dealership that actually takes care of their clients even after you have purchased the car. Acura Carland in Duluth is not in business to just get your money, they work to satisfy you today and in the future. Bryan Nelson and Jeff Hacker were my advisors and will continue to be my friends advisors as well. This is the best team.

Happy Car Owner

Jan 30, 2016

The people at Acura understood what we were looking for in a Pre-Certified car and focused on our requirements providing good customer service. They went the extra mile by allowing us to complete our own inspection to feel comfortable with quality of the vehicle. They appeared honest and straight forward when answering our questions.

love0308

Jan 29, 2016

This is a first time I bought the used car, they all very nice & helpful. I'll absoulty recommond my friends go to this dealer if they want to buy a used car!!

Robert

Jan 27, 2016

After a few months searching for a used car for our daughter we were very pleased with the the deal we got at Acura Carland. It was a great looking car at a great price and our daughter could not be any more pleased with her car. Our Sales Consultant, Moses Strand, was outstanding in helping navigate the car buying experience with his dealership. We greatly appreciate his friendliness in dealing with our young daughter, sharing his car knowledge, and helping us to negotiate within her budget. Sates manager, Greg Taylor, was a pleasure to negotiate with and Bryan Weiss was wonderful in helping trouble shoot a mechanical problem with the seat and in wrapping up the paper work for the purchase. It was great car buying experience and even though we live a long distance away we will definitely be checking in with Acura Carland for future vehicle searches.

stsexton

Jan 27, 2016

My wife and I had been looking at various vehicles for a couple of weeks and growing very tired of similar experiences at all the dealerships we visited. Our experience at Acura Carland was the complete opposite. Our salesman (Hope) exceeded our expectations right from the start. He was very knowledgeable, courteous, and above all...not pushy. Overall our experience was terrific and I look forward to doing business with Hope and Acura Carland again.Sincerely,Shane & Courtney Sexton

Robert

Jan 26, 2016

After a few months searching for a used car for our daughter we were very pleased with the the deal we got at Acura Carland. It was a great looking car at a great price and our daughter could not be any more pleased with her car. Our Sales Consultant, Moses Strand, was outstanding in helping navigate the car buying experience with his dealership. We greatly appreciate his friendliness in dealing with our young daughter, sharing his car knowledge, and helping us to negotiate within her budget. Sates manager, Greg Taylor, was a pleasure to negotiate with and Bryan Weiss was wonderful in helping trouble shoot a mechanical problem with the seat and in wrapping up the paper work for the purchase. It was great car buying experience and even though we live a long distance away we will definitely be checking in with Acura Carland for future vehicle searches.

sableman

Jan 18, 2016

Great experience! I have bought 2 cars there and I am very satisfied! In particular, very, very pleased with Eldin Elezovic. He is great and goes above and beyond things to take care of his customer! I highly recommend this dealership!

Charmaine

Jan 16, 2016

I just purchased an Acura MDX from Acura Carland today, and I have never been so eager to write a review on my experience. I first want to thank Vince Roberts, who was my salesman. I previously had a bad experience at Sons Acura, and I decided to call Acura Carland to see if anyone there could help me. Vince took my call, and I am so glad he did. I already knew what I wanted so I was able to negotiate over the phone. My husband and I went to meet Vince the next day and the entire process of buying my car went so smooth. Vince gave my husband a tour of the dealership, walked him through the process of bringing the car in for service, he personally walked me through how all the features worked. He was awesome! He made a process that started out as a disaster so much better for me. Bryan Geiss, who was the business manager, was amazing too. He did a great job explaining the additional warranties to me, and actually convinced me to purchase it by showing me how it would benefit me. Bryan really knew his stuff.. I am so happy thanks to Carland! I bought a great car and had a great experience at the same time. I have never felt so good about spending so much money.

Emilymaas

Jan 16, 2016

These guys helped us every step of the way. I would never buy a car from anyone else. They know exactly what they are doing in every department. I didn't know what I was looking for when I came in but Mark was able to help me find the perfect family car for my family's life style perfectly. Thank you!

richardn89

Jan 12, 2016

I went into Acura hoping to get a good and less stressful experience. Mark helped me with that, and I ended up buying a beautiful TLX. Best car buying experience!

Happy Car Buyer

Jan 9, 2016

We just bought a car from Acura Carland, and our sales guy was Nick Despotopoulos. Nick was amazingly good. I hate buying cars, but Nick has changed the way I think about buying a car. He is a perfect salesman. He is entertaining, funny, completely knowledgable and genuine. I will buy all my future vehicles from Nick and from Acura Carland. Buying our MDX was an amazing experience and we could not be happier. Wow!

janieb

Jan 9, 2016

Nick was extremely fun, knowledgeable, and professional. It was the best experience we have ever had purchasing a vehicle. Nick worked long on New Year's Eve to make sure we were satisfied with every detail of our new Acura MDX. We will see Nick the next time we want to purchase or lease a car. Thanks, Nick!

GoDawgs15

Jan 9, 2016

We had the pleasure of working with Mark Lieberman and he was excellent through out the process. He answered all of our questions and was very accommodating. We would definitely look to buy another car in the future with this dealership!

Happy Car Buyer

Jan 9, 2016

We just bought an Acura MDX for my wife. Our outstanding salesman was Nick Despotopoulos. Nick provided a perfect car purchase experience. I hate buying cars, primarily due to the game that nearly all sales people and managers play. The experience at Carland was just the opposite of my many past experiences. Nick was awesome! He is funny, engaging, completely knowledgeable and gave us great advice. He unbelievably pushed us toward a lower model MDX that was perfect for our needs. There were no hidden fees, and he showed us actual invoice price of the car. Nick will be the guy that we go to for all our future purchases. I am a tough critic, but I cannot find anything negative to say about Nick. What an awesome experience!!!

Katiefulton12

Jan 9, 2016

Great experience for buying my first car. They were fast in all the paperwork and I was very pleased with my purchase. Thank you Mark!

AyeletGilad

Jan 8, 2016

Great Service! not your typical dealership. Their goal is a satisfied client and it shows. Our Salesperson, Nick Despo, was efficient and professional beyond our expectations. From the minute we called through the buying process and after, checking to see that we are happy and pleased with our new car. When you are looking to buy a car, Nick Despo and Acura Carland is where you have to go!

golfingmatt75

Jan 8, 2016

Timely. Professional. Helpful. Engaging. These are key words for my experience on December 27, 2015 at Acura Carland of Duluth, Ga. We utilized AutoTrader for locating the used vehicle they had on the lot and what was advertised was accurate with what we found. Moses did a fine job to help us make our decision and he respected the homework and planning we already prepared. The paperwork and processing was very timely and accurate. We had one additional follow up item and it was handled professionally and timely.Thanks.

Stephen & Phyllis

Jan 7, 2016

We bought an RLX from Mark Lieberman a couple of years ago. He was honest and gave us a fair price. So when we decide to buy an RDX, we called Mark and told him what we wanted. Once again he was honest and gave us a fair price. He also worked to get us the exact car we wanted, which required a significant effort on his part. There were no cars in Georgia that matched our request, so he arranged to procure the next car that came off the line at the plant where the cars are made. When we buy our next Acura, we will definitely call Mark again.

Twin

Jan 7, 2016

I hate car shopping as it wastes too much time. Nick has shown me that the car buying can be pleasant as well. He is extremely efficient in getting information for me, finding me the right vehicle and answering my questions. He knows everything about Acura and other cars. Talking to him is indeed a learning experience. He is able to maintain a healthy relationship with his customers, very warm but not too warm. He is a fast speaker while he speaks so clearly and uses words so precisely that I felt easy to communicate with him. He works very hard feeding me with a plenty of information in meeting and emailing. As a professor I see people with potentials every day. I think that Nick has great potentials beyond a car sales consultant.

vchiluveru

Jan 7, 2016

When I started shopping for a new MDX my first stop was Acura Car Land. Bill Scurry was my Sales Associate. He has lot of experience besides a great attitude. He understands his customer well and know how to make the sale happen. After comparing the quote with three other dealers, I came back asking Carland to match it. They have matched the price. I got the color and features I wanted. Great to work with team. I fully recommend Acura Carland !

Buyer

Jan 4, 2016

Bill Scurry was very helpful, knowledgeable, and patient with my car buying effort. Always there to answer my questions. I'll go straight to Bill when I look for my next car.

Caliwali

Jan 4, 2016

Nick was super awesome to work with! He's very personable and hilarious! He helped my dad find a used MDX and worked with us to get him a great deal!

carguyMDX

Jan 4, 2016

My family and I was embarrassed by an employee after he used a wrong choice of words. I was called a few days later by the GM Mauricio Hernandez and apologized on his behalf. Before Alfono, Bill Scurry reached out to me and apologized as well. This made me give Acura Caraland another shot and Bill was 110% professional and courteous to my whole family. He made me feel on top of the world and I would buy another car from him because I fell in love with Acura. The price has to be right though :). I would also check on the finance managers attitude, he seemed very obnoxious at first but the service manager went in and brought him back to reality.

fhmcgarvey121

Jan 4, 2016

The title says it all. Everyone we met was very friendly and willing to assist. Pricing was very reasonable and trade in value exceeded my expectation. The total process was smooth and easy. Mr. Scurry made us feel very welcome and was an absolute pleasure to work with.

Mtaylor

Jan 4, 2016

Mark Lieberman was great to work with throughout the purchase. He is experienced, knowledgeable and someone I would recommend very highly when looking for a new car!

Shliam

Jan 4, 2016

Bill was a pleasure to deal with. Made sure all questions and concerns were answered. He found other cars that we were interested in when the car we looked at was sold.

Tinee

Jan 4, 2016

Mark Lieberman was a really great sales person to work with. He was patient and never pushy. He was honest and has your best interest at heart and not his check. To me, this makes a all around top sales person. I cant stand when I pull up to a car lot and a bunch of people start fast talking me. Well not here not at Acura Carland. I knew I was getting a truck today I had my eyes set on the Acura mdx truck or the BMW x5 well me and my husband stopped at BMW first and didn't get no service. I walked around the lot looking and not 1 person came up to ask if they could help me and others just looked at me from the inside show room so I figured they felt I was a waste of time and couldn't afford a truck so I left and went over to Acura. Best day of my life because the truck I wanted was sitting right there color and all the mdx sh awd black on black. and when I turned around here comes MARK to greet me. So like they say good things come to those who wait. I waited and drove 10 minutes more and I'm happier then I ever been so go see Mark Lieberman at Acura Carland in Duluth and be the happiest you will ever be too.....

Acuralover

Dec 31, 2015

Just outstanding. They're a great team to work with and they treat you like a person, not a number. Hugh has been my guy for two Acuras now and will be my guy for the third.

mendez12

Dec 30, 2015

Nick is one of the best salesman I have ever worked with, when you work with nick it feels his one of your buddies not a salesman. Nick has a lot of knowledge about his cars!! you can go technical with him and that's a big plus for me. I had a great experience at Acura Carland buying my 2016 Acura MDX SH-AWD Advance. I would definitely go back and buy another car from him and will recommend to anyone I know who is looking to purchase a car. Thank you Nick for not making my purchase a traditional car buying experience.

LynnThogersen

Dec 29, 2015

My husband and I were lucky enough to have Mr. Lieberman as our sales associate. He spent a great deal of time with us and presented all information about the RDX and MDX clearly and professionally. We received written pricing information that made comparison shopping very easy. He was friendly, attentive and professional. We would both gladly refer family and friends to him.

RickS

Dec 29, 2015

I thought I'd surprise my wife with a new car for Christmas. Took a test drive in late November with Moses, shopped around for prices, gave Moses my Christmas wish list on December 18 and picked up my wife's new car on December 24. The process could not have been any easier, got everything I asked for, including a big red bow to top it off, and all for the price I proposed. No hassles, no indecision, no surprises at the checkout counter. This is the second new car we brought at Acura Carland in the past five years and both times the experience has been excellent. No doubt we'll be back!

Mendez12

Dec 27, 2015

Nick is one of the best salesman I have ever worked with, when you work with nick it feels his one of your buddies not a salesman. Nick has a lot of knowledge about his cars!! you can go technical with him and that's a big plus for me. I had a great experience at Acura Carland buying my 2016 Acura MDX SH-AWD Advance. I would definitely go back and buy another car from him and will recommend to anyone I know who is looking to purchase a car. Thank you Nick for not making my purchase a traditional car buying experience.

LTWhite

Dec 27, 2015

No hassles or issues.. Went in with a set budget of how much I wanted to spend and the type of vehicle I wanted to purchase and left with exactly what I wanted!Moses delivered excellent customer services...

Mendez12

Dec 27, 2015

Nick is one of the best salesman I have ever worked with, when you work with nick it feels his one of your buddies not a salesman. Nick has a lot of knowledge about his cars!! you can go technical with him and that's a big plus for me. I had a great experience at Acura Carland buying my 2016 Acura MDX SH-AWD Advance. I would definitely go back and buy another car from him and will recommend to anyone I know who is looking to purchase a car. Thank you Nick for not making my purchase a traditional car buying experience.

I Am Happy with Acura Carland

Dec 24, 2015

I have always had good experiences at Acura Carland. Staff members are polite and professional. Gil is great! I 'know' that I can call him 'whenever' I have questions about my car. I appreciate his professionalism and sincere attitude when I need assistance. Because of Acura Carland's customer service, my next vehicle will definitely be an Acura! The entire staff is great - including Akanu, and others - not pushy - just professional. Thanks (I've already told my friends),D. Sawyer, Ph.D.

mar113

Dec 22, 2015

Service and Sales personnel are top-notch. Professional and responsive. We have been Acura owners since 1989 and just purchased two new vehicles. The reliability of Acura can't be beat, Gil Michaelson in service and Briut Kaminsky in Sales make the experience totally positive and very easy.

Goldenjazzgirl

Dec 18, 2015

Quality of service and smooth, swift dealer completion of the sale. Top notch group of sales staff. Friendly and helpful. Recommend highly. When I need another car I will be back.

jamielynne

Dec 18, 2015

I recently traded in my 2012 Kia Optima for an ILX. I initially contacted Nick Despotopolous regarding a TL or TSX but he strongly recommended the ILX since it fit my desires and budget much better. The buying process went smooth, I spent a total of maybe an hour and a half at the dealership between picking the car and signing paperwork which is typically an all day affair. Nick is extremely knowledgeable of the product he sells, he's very laid back and provides a pressure-free buying experience. He respected my needs and didn't upsell me on something I couldn't afford. I absolutely LOVE my new car and will definitely return in the future. I'm already trying to sell my sister on upgrading her 08 MDX.

DJ

Dec 17, 2015

Eldin made my car purchase so enjoyable. He was very knowledge of the car and his professional courtesy was outstanding. There was no pressure from Eldin to purchase the car which made the entire experience great. Negotiation was very easy and efficient. Acura Carland is a great dealership with which to do business!

newcar4me

Dec 17, 2015

This is my second purchase of a car from Carland. Vince Roberts is an excellent sales rep.who made my MDX purchase experience a pleasure. He was very patient and courteous in answeringall of my questions and concerns.He has a supportive attitude toward the customer and is not pushy.It was a very positive car buying experience for me. Marcus McWhorter was very helpful as well in thefinance department helping to demystify ,simplify and expedite the finance process.

carlandcustomer

Dec 16, 2015

I set up financing ahead of time to purchase a car for my business, and gave this paperwork to the salesman, Eldin. He had disappeared with the paperwork and had me wait at his desk. When I was summoned to Rich, the finance guy's, office he'd apparently tossed my paperwork and pinged my credit numerous times by contacting several banks, which he didn't have permission to do.The problem is that I had arranged this carefully on purpose, because I have other things going on in the business - and unbeknownst to this clown, he's asking for additional credit on top of other things I had going on. Just a stupid situation that shouldn't have happened. My financing rep confirms that they were never even contacted.I called and a manager called me back and assured me that they don't do business this way and someone would be right back to me in two days. That was, let's see, 3 weeks ago?Final comment: Also think it looks like stacking the deck to keep these comment cards in salesman's pocket rather than placed in your sales package. If you don't look like a happy customer, my suspicion is you don't get a card. I didn't fuss at the salesman, so maybe I slipped through the cracks and when I got one referencing this website.

Anna2015

Dec 13, 2015

Nick D. sold me a preowned car from Acura Carland. He was professional and very knowledgable of the auto inventory. He made me feel secure in my purchase and was not a "car pusher." I am extremely satisfied with my car. It runs beautifully! I couldn't be happier with the service, price and professionalism from Nick and Acura Carland.

Darryl

Dec 13, 2015

Eldin, our sales representative, was a pleasure to work with as the negotiation process was fast and efficient. The same can be said for the dealer documentation and prep process. The condition of the car was pristine as it is one of the best detailing jobs I have ever seen. All this plus Eldin made sure the tank was full before we left. I have generally regretted buying from dealers in the past due to so many negatives in therms of high pressure sales or dishonesty over what was promised vs what was delivered. This experience restored my faith in the process.Darryl

Camarobuff1

Dec 9, 2015

This was an easy car-buying experience. I test-drove the Acura Certified car I was interested in, suggested a couple negotiating items towards the already great price, and came out with some of the add-on items and a lower price in lieu of the other requested items. No back-and-forth dance which I have no patience for. Nick Despotopoulos was quick and professional and even went above and beyond to make sure I drove away completely satisfied.

Hollowb

Dec 9, 2015

Nick was the best salesman I have ever been in contact with ,very helpful and knowledgeable about his product. I would recommend him to anyone looking for a great deal.

Yana

Dec 5, 2015

I`ve been in the market to purchase a car for some time now. It is one of those things where I always dread going to a dealership and deal with sales people. Not trying to be negative but I have had a few negative experiences. I have visited 4 dealerships before coming to Acura Carland where I purchased my 2013 RDX on 12/03/2015. I worked with Nick Despotopoulos and had the best car buying experience. The whole process was easy and with no pressure. His customer service skills are the best. He is very knowledgeable about the product, on point, and very respectful. Needless to say that he was there until almost 11pm until the deal was closed and to answer any questions I had. This is my first used car that I have ever purchased and even though it is in like a brand new condition he was also very accommodating in taking care of a couple of normal wear items. I would definitely buy a car from him again and will recommend to anyone I know who is looking to purchase a car.

Kevin C

Dec 4, 2015

Mark was very knowledgeable and listened to our needs. All of the other staff we worked with were great! Will recommend to all friends and family.

Kclary87

Dec 4, 2015

Mark was very knowledgeable and listened to our needs. All of the other staff we worked with were great! Will recommend to all friends and family.

MikeA

Dec 3, 2015

Nick Despotopoulos was enjoyable to work with. He is very knowledgeable, respectfull and helpful. He worked hard to get the vehicle we wanted from another dealership. If you are looking for a new Acura, it is worth your time to talk to Nick.

raj1mehta

Dec 1, 2015

I dealt primarily with Jeff Hacker and Mark Lieberman. I never stepped foot inside of the dealership and it was the best car-leasing experience of my life. The communication was straight-forward and honest. The customer service was impeccable. And, ultimately, I received the best deal out of 5 Atlanta-area Acura dealerships. Every offer, every accessory, every financial detail was explained clearly and honestly. In the end, my MDX was delivered to my door and my paperwork was signed. Again, I recommend this dealership to anyone searching to lease or purchase an automobile. 5 Stars.

apwithnewacura!

Nov 28, 2015

Bill Scurry was knowledgeable, helpful, low-key and very personable. We got the car we wanted for a fair price. Bill took care of all of the details and spent a good bit of time after the purchase making sure we understood how all of the features in the car worked. Compared to experiences with other dealerships, Acura Carland is tops for friendly, courteous staff.

LLbenn

Nov 25, 2015

I had always driven SUVs so buying a car required quite a bit of knowledge from a sales person. Mark is the reason I purchased.

dledford

Nov 25, 2015

I had a great experience at Acura Carland. Griselda took great care of me throughout the buying process. She went above and beyond all expectations by taking half her day to ensure I was able to get my wife's car back to Alpharetta. I appreciate 'no pressure' buying experience I had with her.

llbenn

Nov 25, 2015

I had always driven SUVs so buying a car required quite a bit of knowledge from a sales person. Mark is the reason I purchased.

quaye74

Nov 20, 2015

Very friendly had a great experience would definitely recommend to visit if you are looking to purchase a car I purchase a 2008 used vehicle and when I'm ready for new one I'm definitely going to check with Carland. Ask for Gisela torches she help me to the very end..

happycustomer

Nov 19, 2015

Our salesrep made our buying experience pleasant. He was thorough, friendly, knowledgeable and very importantly - not high pressure. We're pleased with our time and came away with a great car and a good deal.

gide4444

Nov 17, 2015

I loved my 2013 Acura RDX but wanted the newer technology of lane assist, adaptive cruise control, collision avoidance, etc. Mark Lieberman and the whole staff at Acura Carland made the experience quick and easy. I met with Mark in the morning, picked my car and drove away with it in the afternoon. Great price, great service.

hilandfan

Nov 17, 2015

Griselda is an amazing woman, she got me into my dream car for an amazing interest rate and a low monthly payment. she was patient, and most importantly friendly, I will definitely buy my next car from her and recommend all my friends to stop by this dealership.

pissed

Nov 17, 2015

My wife went to this dealer to have our 2014 TL serviced since we bought this car from this dealer and used their service years back from our 1999 TL when she got the car back my ray-ban sunglasses was gone. She immediately informed the service department about the missing sunglasses. The managersaid we just misplaced them and owe him an apology for accusing them. They just lost our businessand better beware of this dealer or never leave your valuables inside the car.

car buyer

Nov 15, 2015

Not a fan of car shopping, however, Nick made the process simple. Nick and the dealership were efficient and stuck with their word from email conversations. I was able to show up and purchase the car exactly as expected. Great car buying experience. Thanks.

Dena gadson

Nov 15, 2015

During my time spent at car land acura. Moses strand help me out to the fullest when other dealerships said no they found away to get me done. Thanks moses

Chris&Karen

Nov 14, 2015

Nick Despot made us feel very comfortable with the whole purchase experience and we highly recommend him for anyone in the market for an Acura. Thanks Nick!!!

Oakland

Nov 14, 2015

One of the best car purchase experiences in a long, long time! Nick made us feel very comfortable, no pressure what so ever just the desire to make us feel good about purchasing a new car without feeling being taken to the cleaners and or harassed in making the decision NOW type of approach. Very pleasant and a pleasure to deal with, we highly recommend Nick.

Sang Park

Nov 14, 2015

My recent purchase of a used 2006 Honda Odyssey was a very great one.I was in the hands of a very kind and professional sales person, Key Sun Jun, who helped me purchase.I highly recommend her for purchasing vehicles.~!Thank you!

Sang Park

Nov 11, 2015

My recent purchase of a used 2006 Honda Odyssey was a very great one. I was in the hands of a very kind and professional sales person, Key Sun Jun, who helped me purchase. I highly recommend her for purchasing vehicles.~! Thank you!

andre1

Nov 10, 2015

My recent purchase of a used 2009 Lexus was a very pleasant one. I was in the hands of a very professional sales person, Kye Sun Jun, who helped me purchase my vehicle. I would highly recommend their services for either new or used vehicles.

kostka719

Nov 2, 2015

I own Acura MDX 2009, which I still love...While bringing my car for service, I was taking a look at 2015 MDX in the showroom. Sales Consultant, Bill Scurry showed me and educated me on all improvements that 2015 MDX has to offer today. When I am ready to purchase my new Acura, Acura Carland and same Sales Consultant will be the one I will be purchasing from.

Tom

Nov 2, 2015

We bought two certified used Acura's from this dealership. For several years they seemed to set the gold standard for service. That was then, now they are stooping to sending messages about service specials and then hitting you with hidden fees. I left two messages for the service manager to complain and neither he nor anyone else returned my call. Then I went to several review sites and saw all of the negative reviews, especially based upon recent experience.

BlackJack324

Oct 31, 2015

I almost walked away from this dealership. Im so glad I didn't. Moses Strand jumped through hoops to get me into a Lexus with marginal credit, a recent bankruptcy AND no money down. And to top it off, he filled my tank up before I left the dealership. I've owned several cars over the years and have never experienced service like this. And their in-house Allstate insurance guy, James got me great rates on my car insurance. These guys are awesome.

Cara T

Oct 31, 2015

In addition to Acura Carland just being a nice pleasant place to sit, they made the car buying process easy. I would buy from Nick ANY TIME and highly recommend him.

sjames10

Oct 31, 2015

During my initial and subsequent visits to Acura Carland, I was offered precisely what I had requested. This assured me that the Sales team was listening and responding to my preferences. I am extremely pleased with my decision to purchase from Acura Carland as I was managed as a client and not a customer.

Dixon's

Oct 25, 2015

We purchased a 2015 pre-owned RDX on October 21, 2015. We were looking for a crossover vehicle to replace our '09 CRV. We wanted something with a little more comfort and all the bells and whistles. We thought we wanted a Lexus RX 350. We had a lot of friends telling us to look at the Acura before we bought a Lexus. Elgin Elezovic greeted me within a minute of my arrival. I told him exactly what I was looking for as far as colors and features. He didn't have anything at the moment that fit my criteria. I was just about to leave and he asked me to give him a few minutes. He pulled up in front of the dealership in a beautiful RDX with all the options and then some. It had just been traded in and was in the middle of being certified. Elgin knew everything about the vehicle and answered all of May questions. We took it for a test drive and I loved it. It drove so nice and quiet. I bought it on the spot. Elgin helped to make the whole transaction a breeze. We were in a time crunch and he even drove our documents to the credit union for us in order to expedite the transaction. They detailed the car, including a wax job, and it looked and smelled brand new! I would definitely refer a friend to Carland Acura and tell them to ask for Eldin.Mr. & Mrs. Bryan Dixon

Amypatty5

Oct 21, 2015

We found our new car at Acura Carland. Britt Kaminsky helped us and answered all of our questions. We could not be happier with our new vehicle and with the quality of service Britt provided. He is one of the most friendly people we met along the way in our search for a new car. I would highly recommend him to my friends and family. Thanks Britt!!

aj2.0

Oct 19, 2015

My previous vehicle was totaled about two weeks ago, I had less than a week to purchase another vehicle. I was referred to this dealership through my credit union. It was the best day ever. Mr. Hugh Kronitz assisted me with the final process of closing the deal. I am happy with my recent purchase a 2010 Chevy Equinox. Thank you Mr. Kronitz!!!!!!

Kar

Oct 18, 2015

I visited Acura Carland in Duluth for a certified preowned 2015 Acura MDX. Nick Despotopoulos worked with me throughout the process and was very attentive to all my needs. He made sure that all my needs were heard and provided a overall great used car buying experience.

Teresa

Oct 18, 2015

Helpful, experienced, professional people. I was treated with respect and they were very patient. You don't see that from other dealers. Even the staff from the finance department were helpful and friendly. Another reason why I continue to drive Acuras. I felt respected and taken seriously.

Nolaninc

Oct 13, 2015

My wife and I decided recently to start looking for a replacement vehicle . Our current vehicle was a 2010 Honda CRV that we owned for 5 yrs. At this point the Honda had 47,000 miles on it and normally I don'y keep a vehicle with more than 50,000 miles. The Honda was and is a very reliable vehicle to own so we had pretty much made up our minds to purchase another Honda CRV. However while traveling in the Atlanta area we drove by the Acura Dealership and decided to take a look at the New Acura vehicles and spotted some of the 2016 RDX's and decided to take a look at one. Well it didn't take long to realize that we both really liked the 2016 RDX's and decided to speak with a sales person. The first person that we met was Omid Atlassi who greeted us as we walked into the dealership. Omid was very helpful and asked if we were interested in taking the RDX for a test drive and we said yes needless to say after the test drive we both were sold on the RDX and decided to make a purchase. Omid was one of the reason we decided to purchase from Acura Carland his knowledge about the RDX and his ability to demonstrate all the RDX's features a great experience. Omid made purchase a very easy and pleasing experience. Have recommended all my friends and family to go see Omid when they're in the marked for a new vehicle

Happy Buyer

Oct 6, 2015

I think buying a car is a rather stressful decision, and Billy Scurry and the rest of the professionals at Acura Carland made my decision so much easier. I was happy to find that they did not pressure me at all. Rather they answered all of my questions (I am very thorough). I will recommend Acura Carland to all of my friends and family!

comet1515

Oct 6, 2015

I think buying a car is a rather stressful decision, and Billy Scurry and the rest of the professionals at Carland Acura made my decision so much easier. I was happy to find that they did not pressure me at all. Rather they answered all of my questions (I am very thorough). At other dealerships I did not get this same experience, and I am so happy I went here.

steelers2015

Oct 6, 2015

The moment has arrived to look for a vehicle. I rather go skinny dipping in Canada.....in January, or chew on glass, then to deal with car salesmen. Seriously. One cool drizzly Sunday my husband and I reluctantly decided to test drive couple cars in mind. Test drove 2016 Honda Accord Touring. Sensible car and maker. Next, was to Lexus....closed on Sunday. Closed? Really? Right next door to the closed Lexus dealership - Acura Carland. Didn't have Acura on mind....but. Short story shorter....Nick D....laid back, funny, relatable, no pressure, and simply put...a pleasant human being. He did not fit the mold of the stereotypical "car salesman". Because of Nick, I will do further research on Acura. If Acura is for me, the first dealership I would go to is Acura Carland because of Nick D and will "deal" with Nick D only.

NewAcuraOwner

Sep 27, 2015

Go to Acura Carland, and ask for Nick Despotopoulos. We first called another dealership based on a referral but left with a negative impression, so we went to Acura Carland instead. Nick greeted us, showed us around the car we were looking for, took us out for an informative test drive, and explained everything about the car and the purchase options. The whole way he was available, well-informed, attentive, and easy-going, without ever being pushy. We got the car we were looking for and a better-than-expected experience, and when the time comes, we'll be back. Thanks, Nick!

TWeed

Sep 15, 2015

When we realized it was time to return to the Acura Brand, we returned to the only dealership we had experience with - Acura Carland in Duluth, GA. Would the sales people be as knowledgeable and helpful as they were in the past? Would the sales person listen to us and make sure we were selecting the right car for us? When the sales process transitioned into the negotiation process, would the sales person still understand us, or needs and wants? The answers are Yes, Yes and Yes. Mark Lieberman (aka Roy) is the sales person you want to deal with if you're interested in buying an Acura at Acura Carland. He's knowledgeable, he's honest, he works with you and not against you. We are so happy with the purchase of our 2016 Acura MDX. Thank you Mark (I mean Roy)!!!

Rick

Sep 13, 2015

I recently purchased a 2016 RDX at Acura Carland. My Client Advisor, Bryan Weiss, provided excellent service. This is my second Acura from Acura Carland and I highly recommend Bryan and this dealership to anyone interested in purchasing an Acura or servicing an Acura.

Winfield Hudson

Sep 10, 2015

Had the distinct pleasure buying a 2015 Acura TLX with the sales team Bryan Nelson and Bryan Weiss. They were both efficient, friendly and knowledgeable in the purchase of my new car. There was no overbearing sales pressure which made the overall experienced even more enjoyable. They answered all questions with clarity and went to bat for me on the pricing. Could not have asked for a better sales team. I am sure they will excel in their careers with Acura.

Happycamper

Sep 10, 2015

I guess I always thought of dealerships and car salesman as dishonest people who would do or say anything to get you in a car, but dealing with this dealership and salesman has really changed my perspective and I now know that I don't have to go into this dealership with my guard up so high.

mistiejohn

Sep 7, 2015

Great experience at Acura Carland! Eldin was great to work with and very helpful! I am happy to have found a great dealership to do business with.

Giacomelli

Sep 1, 2015

Our experience at Acura Carland was amazing. We had looked at couple of other dealerships and it was "what will it take to get you to buy this car today?" Acura Carland was different there was no pressure what so ever. Eldin Elezovic took us on a test drive and answered all of questions - he did not try to sell us a car we did not want. He even worked with us after hours via email. In addition, he kept us informed the entire time and even came in on his day off to close the sale and make sure we were satisfied. As for the financing guy (forgot his name) we worked with he was great also. He did not try to pressure us to purchase any extra items we did not want. He went over the options and made sure we understood everything. I would highly recommend Acura Carland.

Deme

Aug 30, 2015

Great experience at Acura Cartland. Mark is very helpful salesman. He made my car buying experience a very smooth one. Pleasant atmosphere. Everyone was helpful, friendly and information.

SLovettmaxandoli

Aug 29, 2015

This place was HIGHLY recommended by a coworker who has purchased a few cars from here. When we got to the parking lot we were approached by Griselda. It was a breath of fresh air to have someone be genuine and friendly without making me feel I was not worthy of purchasing a car. They had a vast inventory of cars outside of Acuras (which we love). Initially I was there to see 2 Acuras but my husband didn't like either choices. Poor Griselda had to figure out what the xxxx was that we needed/wanted because we weren't seeing eye to eye on anything. She made us test drive a few cars and stressed the importance of feeling the car and seeing if that was a good fit for our family (even made us transfer the cars to the test drives). 9pm came and nothing. She made and appointment to see us the next day. We came already prepared. She had a few ppl ahead us but let us go see the car we wanted to see. It was the car she actually had in mind for us so it was nice to see she thought of us head of time. It took from 3-8pm on Saturday for us to get the car, as a they were pretty packed but we got it! Great purchase and we couldn't be more happy with it. Thank YOU Griselda for going above and beyond to get us a great deal and negotiating the trade-in. Your attention was greatly appreciated. WILL BE BACK to get all my cars from here. Oh and their brand new Acuras have a FOREVER guarantee on them. Hmm.... what are you waiting for?!

Jess

Aug 18, 2015

Went to look at a few RDX's and went home that evening with one. Mark was a great a guy that made purchasing a car very simple.

Acurailx

Aug 16, 2015

If you're getting your car serviced here... DONT.There are very few nice people that work here. All they want is your money. I've been going there for years since it closest to my house and I've never gone in and out with a smooth transaction. I had to call up there 3 times today just to see what was gonna be done during a 45,000 mile check up. The first guy gave me the complete wrong information and I asked about the coupon they had online for $69.95 off cabin filter replacement to include in the bill and the total for my entire service he claims was $572.00. He said he couldn't accept it but he'll give me 10% off...ok that means I get like 57$ off instead of almost 70$. Why have the coupon online of you can't even use it. I called again and this guy Daniel was actually one of the nice guys helped me out tremendously. But he told me different information than the guy before so I wanted to know what was what. So I called a third time was told the managers are busy I'll have you on the call back list for top priority...4 hours later, no call. I call again and the service department is closed. This isn't even the beginning of the stress these guys cause. There has been much more problems with them than just that. Do yourself a favor and go somewhere else.

koake

Aug 15, 2015

The sales person gave me good service.She explain warranty and service.She accepted reduce of my car.We can have test drive easily.It is a good shop.

Noah Wuellner

Aug 14, 2015

I was helping my nieces boyfriend shop for a used car on a limited budget. After going to a semi-sketchy used car lot to look at a car he had previously found on line, we quickly felt it would be wiser to have the assurances of a large auto retailer. We made our way out to Qwinnett County since there were a half dozen or so large auto dealers all within close proximity of each other. We visited Honda and Toyota before we found Acura Carland. All I can say is that after the terrible service at Toyota and the lack of vehicles in our price range at Honda we were glad we kept searching till we found the Acura Dealership! Upon arriving we were met with a warm greeting by a few staff members and then introduced to our Sales Consultant MARK LIEBERMAN. I can't say enough good things about Mark! Wow!!! Top notch service! He was genuine, non-imposing or overbearing, friendly, professional and strangely enough actually made us feel like family! All this even after we told him that we only could afford a used car no higher (out the door) than $6,000! Mark found us a great 2001 Toyota Camry for $5,500 on his lot and then held our hand through the process of test driving, inspecting, detailing and he even filled the car up with fuel! After we crunched the numbers, the price, (which included tax, tag, dealer handling fees etc), came to be just a bit over our budget and so Mark went to work the price down with his Manager. Two minutes later Mark came back in and said "No problem"! Wow!, no long wait and stressful haggling...., just simple, fair and good business practices! Acura Carland made very little money off selling this vehicle to us, and with all the other expensive vehicles they have on their lot, NEVER did we feel like our level of service was less than if we had spent $60,000 on one of their cars. I'm just amazed that this level of service still exist! This was the best car purchasing expeirence I have had to date! My next NEW car will be from Acura Carland!...., and Mark Lieberman will be who I ask for! Thank you Mark and all the team members that assisted in making this purchase so wonderful! You guys are second to NONE! Noah Wuellner

pshanmugam

Aug 14, 2015

I travelled from Charlotte,NC with mind set of purchasing preowned acura TLX, but ended up buying new acura TLX 2015 :) . Thanks to Mark and his team at acura carland. The pricing was good but could be still lesser and overall my experience was satisfactory on the day of purchase.I would recommend Mark and acura carland for Acura car purchases in the Atlanta area after trying my options at West and South of Atlanta.

ivyph02

Aug 13, 2015

I have visited few dealers before Acura carland but only this dealer give me a comfortable environment. Mark Lieberman was my sale man who treated me nicely and didn't push me to buy the car like the other sellers. He tried to spend time with me and answered all my questions even in texting. That's why I decided to buy the car from him.

gdoncer

Aug 11, 2015

I stopped in during lunch on a Friday to evaluate a pre-owned Acura which Acura Carland had for sale. Mark passed by and filled me in on Acura's current models, and why I could potentially afford one of the newer IXL models. He carted me around the lot showing various IXL's with assorted options packages and colors, and never made me fill rushed or pressured.Once I decided to pull the trigger on the 2016 IXL on Saturday, the dealership expedited the deal, as I had an event to attend that afternoon. Upon arrival, the car was ready for final evaluation. An hour or so later, I was driving off the lot.During the preceding night and the following morning, I corresponded with Mark several times via text with questions, even after business hours. Mark replied right away, keeping me in the loop on questions that arose about the car and the pending deal.I would highly recommend Mark and the crew at Acura Carland, and intend on bringing future business their way.

tracy815

Aug 11, 2015

So happy with our recent car purchase. Mark Lieberman, our salesperson however was the "x" factor in our decision on which dealership to use. I had already decided on the type of vehicle however he didn't try to over-sell me on options. He did inform me but didn't push. I literally hate the car buying process but Mark made it so much more relaxing than ever before. Will highly recommend him to anyone.

Sam

Aug 10, 2015

I purchased a used Acura TL from Eldin. It was a very simple transaction. I've been in the market for a while but just couldn't find the right car. Acura Carland had the right color at the right price. Sometimes it just pays off to wait! I am very pleased with the experience and extremely happy with my car!

abum

Aug 9, 2015

Eldin was very helpful. He spent a lot of time with us answering questions and showing us each of the different models and trim levels we were interested in looking at for the MDX. The documentation fee of $599 seems excessive, but everything was clear in the pricing and there were no unexpected line items in our bill of sale.

Sgrimbal

Aug 4, 2015

This was my first car and going to Acura Carland was a great experience for me. I was so excited. The sales person was really friendly. And I purchased my first car to go back to school with. The car was in great condition.

Pearlwhite

Aug 3, 2015

We have never purchased a vehicle from a car dealer, everyone was friendly and helpful. After finding the vehicle on car guru on internet, I called and talked with Q. Tran. He was very helpful, I asked many questions concerning the vehicle and he answered my questions and called me back if he had to find out some of the answers.

Happy Acura Customer

Jul 29, 2015

My husband and I recently leased a new 2016 Acura RDX. The whole process was seamless and so easy. Eldin was very helpful and answered all of our questions. I never felt pressured or pushed to make a decision I was not ready to make. We are now an all Acura family as my husband has a TL from the same dealership. Keep up the good work with customer service !!

chelle

Jul 24, 2015

I enjoyed working with Griselda Trochez, she was very knowledgeable about the car that I was interested in and she stayed in touch with me during the process. She is a sweet beautiful woman. I also enjoyed Paul Byun, he was very kind and friendly.

Julie Ivory

Jul 20, 2015

I enjoyed dealing with this dealer and the salesperson (Hector). We felt like they wanted to help us with the pricing of the car as we needed.

carinduluth

Jul 14, 2015

This was a no hassle purchase! I was in and out in less than 3 hours! The salesman and Finance employees were very easy to talk to and discuss options with.

tj

Jul 11, 2015

Britt was very helpful. didn't make us take a short test drive like other places. They did what I asked and delivered on time. not hassles.

Wenlong

Jul 11, 2015

Ms Trochez was very nice and helpful. Glad I came here to purchase my new car. She called me many times after the purchase asking about how's the new car and other things. I would recommend my friends this dealer.

Adelma

Jul 8, 2015

Everyone at the dealership was very professional and extremely helpful. If you need a vehicle please ask for Vincent Roberts. He is a real gentleman, not a typical pushy car salesman.

Shawn

Jul 7, 2015

Nick Despotopoulos was so knowledgeable and helpful. He had me sold on Day 1. The entire team was professional and made the overall experience great.

Jorge1055

Jul 4, 2015

The dealer was very helpful through the entire process of buying my first car. I would recommend this location to anyone looking for an Acura.

AmyKCochran

Jul 2, 2015

We always dread having to buy a car, but Nick made the experience so much better than we have had previously. He was helpful and knowledgeable without making us feel pressured. Usually, there is a lot of down time and waiting, but he tried to expedite the process as much as possible. He helped to make this one of the more pleasurable experiences we have had buying a car.

The Bradley Family

Jul 2, 2015

Omid "Hope" Atlassi was by far the best Car Salesman I have ever dealt with. Bought our soon to be 16 year old son a car and the experience was pleasurable. Omid was professional, courteous and most of all helpful in making our car buying experience one to remember. His attention to detail and willingness to make sure our family was treated with the highest customer service level the entire day. I have purchased many cars in my life and sometimes the experiences have not always been good but this is a different Sales Person as really he is a relationship driven individual whom Acura Car Land must be ecstatic about him representing them. He has been there 8 years and you can tell Omid and the entire Team at this Dealership values every customer that walks through that door. Nice facility, nice people and I will definitely refer others to Omid "Hope" and rave about the experience. Thanks so much Acura Car Land.

Carguy2015!

Jun 30, 2015

My experience at the Acura Carland dealership in Duluth, GA was very pleasant. I worked with Griselda Trochez and Marcus McWhorter. I did not feel rushed and was well informed throughout the whole process. I test drove multiple cars. When one deal fell through, they were able to come up with a second and more improved option. The staff was professional, innovative, well versed and knowledgeable. I especially liked the fact that my regular auto insurance company (Allstate) was there on site. This made the whole process complete and smooth.

brook

Jun 29, 2015

Britt was great to deal with. Made the car buying experience easy. Took the time to explain all the numbers. Definitely recommend him when buying your next car

KristieH

Jun 29, 2015

I worked with both Bryan and Marcus at the dealership. They both were pleasant to work with and answered all of my questions. Highly recommend!Kristie

Bongja

Jun 26, 2015

So so wonderful dealer~~she has nice smile. And Very very very kind. If someone ask about dealer for buying car,I ll recommend her without dout.thank you kye

TP

Jun 26, 2015

James was the best sales consultant ever; did not purchase a car but , will recommend him to all my family and friends. He was very knowledgeable about the car and very polite.

getahun(GT)

Jun 25, 2015

I am obliged to write this comment because of the surprise phone call I received from them a few days after I bought a used car from them. I bought a 2014 (one year old) SUV and I was very mad when they told me the second set of key could not be located. This is almost a brand new car and my expectation was it should have come complete with all accessories. To make things worst I discovered after I arrived home that the manual is also missing. I decided to live with it. Some told me that the second key could cost me anywhere between $800 and $1200. A few days later they called me to inform me that they tracked the original owner and collected both the keys and the manual. What a moment. I give them a plus. I recommend this dealership to others. Big thanks to the salesman MOSES STRAND.

Mel16

Jun 22, 2015

From the moment we walked in the door we were greeted and we knew what we wanted, there was no pressure. Mark was very helpful he answered all of our questions and made it easy. We were even given lunch after the test drive. The staff is really friendly and compassionate about what they do and the way they treat their customers. Marcus was very informative in helping us during our car buying process before coming to the dealership and while in his presence. Marcus McWhorter explained everything to us and what he was offering us and answered all of our questions with pride and confidence. I would recommend Acura Carland to family and friends because of the great experience. Mark Lieberman took the time to sit in our new car and show us as much features as possible before leaving the dealership and told us to call him if we had any questions regarding the new car we had purchased. I can say that it was a Phenomenal Experience for us. They took good care of us.

Fran Rosser

Jun 21, 2015

Dealt with Nick Despotopoulos and he made it a very simple easy process to buy our new car. He was very knowledgeable of the car and a pleasure to work with. The entire process was handled quickly and efficiently. Thank you Nick and the staff of Acura Carland.

Trish12

Jun 20, 2015

Amazing staff that was extremely helpful and friendly to deal with. Everyone we met and worked with was knowledgeable and enjoyable to be around. Never felt pressured during the car buying experience.

Ranauna1

Jun 15, 2015

Griselda is very detailed in explaining the difference in cars. She is very patient as well. It was great that Paul offered a friendly conversation when Griselda step away for min. He was adamant about finding the car I wanted on the lot and he helped Griselda did that! Paul is hilarious, he made filling out all the paperwork a breeze.

taz

Jun 15, 2015

My shopping experience with my sales rep. Kye Sun Jun was wonderful. She was quite knowledgeable concerning all types of Acura vehicles on the lot. She was very patient and taught me many features of each car that I encountered (12). I recommend anyone who is in the market for purchase a new Acura, please please request her to be your rep. We could not have ask for a better person!

James&SandraElder

Jun 14, 2015

We just purchased a 2016 Acura MDX from Acura Carland - our third new MDX since 2007 - all from Acura Carland. We've always been treated well and working with Mark Lieberman this time was a pleasure. His courtesy, friendliness, knowledge and his patience with us was appreciated - hope he'll be there next time! Also, Marcus McWhorter was so nice and helpful and made the financial end of the process as smooth and easy as it could have been.

Katherine P

Jun 13, 2015

Moses was awesome. Our sale went smooth and he was very helpful.

nanasrdx

Jun 10, 2015

Britt greeted my wife and I as we entered the dealership door and from the start the car buying ordeal we anticipated became a most pleasant experience. He addressed and explained in detail the features we wanted in a new vehicle with no high pressure to add those we didn't want. When the time came to talk dollars every step of the process was fully explained and we were offered an excellent deal up front. Britt was courteous, knowledgeable, and true professional in every way.

kf

Jun 9, 2015

Professional, courteous, hassle-free. Good communication made our car buying expedient, uncomplicated and satisfying. Highly recommend this team of professionals for a certified pre-owned vehicle. Thanks for an excellent carwash as well! -KF

Tay

Jun 9, 2015

James was the best salesperson I ever experience, great communication made my car buying experience wonderful. Thanks for all of your hard work and dedication.

Adwhit

Jun 7, 2015

We unexpectedly needed to replace a car and working with Bill made the experience painless. We purchased a used vehicle and are confident it is going to last us a long time.

Ernie911

Jun 7, 2015

Britt sold my wife a 13' Acura ILX and she is very happy with the car. He was willing to stay over 3 hours past the end of his work day to make sure she was happy. He even took the extra time to walk her through all the features of the car and make sure she understood how to operate all the cars tech. He also took a call at 7:30pm on a Friday night to walk us through the setup of out garage opener. Very nice guy and would certainly recommend to anyone in the market for an Acura.

Catpt706

Jun 5, 2015

I havent bought a car in 17 yrs and really dreaded the thought of having to go through the whole car-buying process. Nick and the folks at Acura Carland made it a truly Wonderful experience. Nick was so knowledgable and committed to making the process a smooth and enjoyable one!! Thanks Nick and Jason Scobie for getting me in my new "dream machine" .

artsillyb

Jun 4, 2015

My wife and I visited Acura Carland in search of a bigger car for our growing family. We met with Kye Jun who showed us all the cars they had on the lot with no hassle. Even when we decided to go with an RDX and not the MDX, she showed us again all the cars on the lot. The time she took with us to explain all the details with no pressure to buy was great for us. We enjoyed our experience and look forward to another Acura purchase in the future.

VeryHappy

Jun 4, 2015

We appreciated how Nick greeted us when we walked into the showroom, quickly assessed what we were looking for, and presented the options in a knowledgeable, friendly, positive manner. He took us through "car school" before we left with our new auto and was extremely helpful. We will definitely call Nick for future auto purchases and recommend him to friends.

ladynellie

Jun 1, 2015

We visited a bunch of dealerships looking for an SUV. We had some good experiences and some that were less than great. Carland was one of the good ones! They were very professional, not overly pushy but clearly wanted our business, and we worked out a fantastic deal. We are very satisfied!

Raz

May 28, 2015

I hated large dealerships - but Acura Carland has REALLY shifted my views on the bigger dealerships. Had a great experience - wasn't hounded or preyed on like other dealerships. Very cool and chill people! Helpful friendly staff. Worked with James on purchasing our used TSX - spoke over the phone/text and in person - very responsive and informative. Took care of us through the whole process. Also had the pleasure of working with their service department! EVERYONE was top notch - quality people - quality service. Offered me services I wasn't aware I was entitled to. Emissions machine was broken before I purchased my car - and received a call today saying the machine has been fixed and If I bring it back they'll go ahead and take care of the emissions for free! or if I want take it to a shop and they'll reimburse me the full amount... was not expecting that! Acura Carland of Duluth really hits the mark! Acura Carland is the benchmark! Definitely recommend to friends and family. Worked with James Mangham on sales Worked with Daniel Ko on service

Missjdehart

May 28, 2015

My salesman James Mangham was pretty quick to call me back about my online inquiry. I went to see the vehicle the same day, and was not very pressured to buy. They offered comparison of same vehicles for sale in the area and provided car fax. The sales manager Jason Scobie did reduce the price by $976! I opted for financing through my bank, but they did offer to use theirs and match interest rate and have GAP coverage without a deductible. The dealership does have a Allstate office in the dealership. I met with an agent under the impression they only needed to confirm insurance coverage. My ID card was not sufficient. I had print my full policy declarations to suffice. I have coverage with their affiliate Encompass. The agent Tanya then proceeded to degrade Encompass and then my knowledge of the insurance marketplace. As an insurance agent that writes coverage for Encompass and 14 other carriers, with 9 years as an insurance agent, I have never treated a potential client as she did me. I am surprised I did not cancel the deal I had just completed. The Allstate experience was they only reason for 4 out of 5 stars.

nougman97

May 28, 2015

I always purchased my vehicles. This was the first time I leased a vehicle. I must confess that I am a tough bargainer. I was very satisfied with the salesman, Mr James Mangham. He was very patient and worked very hard to help me secure the best deal possible. I would definitely recommend him to anybody who visit the dealership.

rpataca

May 28, 2015

I hate large dealerships - but Acura Carland has REALLY shifted my views on the bigger dealerships. Had a great experience - wasn't hounded or preyed on like other dealerships. Very cool and chill people! Helpful friendly staff. Worked with James on purchasing our used TSX - spoke over the phone/text and in person - very responsive and informative. Took care of us through the whole process. Also had the pleasure of working with their service department! EVERYONE was top notch - quality people - quality service. Offered me services I wasn't aware I was entitled to. Emissions machine was broken before I purchased my car - and received a call today saying the machine has been fixed and If I bring it back they'll go ahead and take care of the emissions for free! or if I want take it to a shop and they'll reimburse me the full amount... was not expecting that! Acura Carland of Duluth really hits the mark!Acura Carland is the benchmark! Definitely recommend to friends and family.

jacook8803

May 26, 2015

This dealership was by far the best experience I've ever had when purchasing a car. The sales associate I worked with was very courtious and wasn't pushy at all. He worked with us and got us the number we were looking for.

Jisun7383

May 25, 2015

Kye Jun is an awesome dealer, and makes good deals. I have recently bought a car from her, and all went well. I thank her for all her and her co-workers' hard work.

new car

May 21, 2015

Nick Despotopoulos was very nice and professional. He was also very helpful. Please ask for Nick, he was two-thumbs up. Glad I worked with him because he made it easy, and explained the process to me. Everyone at the dealership was nice I thought.Thanks Nick. Freda

Ryan1015

May 18, 2015

Bought a 2007 Honda minivan from this dealership last weekend. The van appeared to be in good condition for a older vehicle. The sales person and used car manager stated that the car passed their inspection and it was in great condition for the age. We took the vehicle to our mechanic for an inspection the day after we bought it for an inspection. Within 5 minutes our mechanic told us that the van was in a major wreck and it was clear that whomever repaired the van did a bad job. Our mechanic told us that the dealer was either lying or completely incompetent. We immediately returned the van. The sales person and the used car sales manager claimed that they didn't know it was in a wreck because it wasn't on the Carfax. They were clearly lying or incompetent, either way not the type of people I want to do business with. The same van we bought is now on the lot stating that it has passed inspection and it's in great condition. The van is a black 2007 Honda Odyssey with about 130,000 miles.

Latoya0529

May 14, 2015

Bryan Weiss wow what can we say. He is the best sale person that we have ever dealt with. Friendly, outgoing, non pushy & honest. Everything you would want from a salesperson & more. When we had a problem he went above & beyond what we could ask for. We would recommend Bryan to any & everyone. Anyone looking for that just right sales person Bryan is it. Thanks a ton!Latoya

Lindsey0430

May 14, 2015

Kye Jun is the best salesperson who I ever dealt with and so is Paul who works at the finance department. Thanks to them I made my decision to purchase the Acura MDX...

southernyankee10

May 14, 2015

I have purchased 2 vehicles from Nick Despotopoulos over the past 6 years. Outstanding care and professionalism. Seek this guy out whether purchasing new or pre-owned, whether Acura or not. Nick has been in the business 20 plus years and knows his craft. The initial car buying experience completely turned around my previous negative experience purchasing a vehicle into a enjoyable experience.

cklindo

May 13, 2015

KYE SUN JUN IS THE BEST SALESPERSON. SHE LISTENED TO ME AND GOT ME EXACTLY WHAT I WANTED WITH NO PRESSURE. SHE WENT OVER AND BEYOND MY EXPECTATIONS. THE SALES MANAGER, RICH MAHONEY WAS VERY NICE AND ACCOMMODATING. THE ONLY THING I DID NOT LIKE IS THAT THE REST OF SALESPERSONS - EXCEPT ONE - WERE NOT FRIENDLY AND DID NOT EXHIBIT CUSTOMER SERVICE. THERE WERE NO GREETINGS WHEN I WALKED IN THE DOOR OR WHEN THEY WALKED BY. (I AM STILL A CUSTOMER WHETHER I AM BUYING FROM ONE PERSON OR THE OTHER). OVERALL IT WAS A SATISFYING EXPERIENCE

krackard

May 11, 2015

Britt Kaminsky did an amazing job of getting us in and out in just a couple of hours!!! Rich Mahony got us an amazing interest rate! There was no pressure to buy, and they were really honest during our visit!!! Will definitely use this team again!!!

Cheryllbo

May 7, 2015

I visited several dealerships and spoke with several people before buying. I visited Acura Carland 3 times before pulling the trigger. I like that they were very patient and professional with me. My sales rep Eldin Elezovic and the entire staff made the whole car buying experience as easy as possible. I recommend this dealership to anyone in the market for a car!

Jenx

May 7, 2015

We have had a difficult time finding the 'right' vehicle for our family, but have now found it with our new RLX. We went from a large SUV to a sedan. We worked with Britt, who was extremely patient, professional, efficient, listened to our concerns and needs, and helped make this difficult process as easy as it could be. We are so appreciative to Britt and will definitely be back to Acura Carland when we need another car! The finance department was incredible too..fast and efficient!

orangecrush

May 7, 2015

Mark Lieberman made our car buying experience easy and pleasant. We are happy with our Acura RDX. We highly recommend Acura Carland. It was worth the drive.

Acura/Honda Family

May 6, 2015

In the last ten years we have purchased 4 vehicles from Acura Carland. Nick has been our sells guys for three of the four vehicles and he always provides us with excellent care and a great deal. We just purchased a used RDX to add to our collection of Acura's and again the process was painless and efficient. I'd also like to give a shout out to the wonderful service deparment at Acura Carland. They are great. They're always upfront about what's going on with the vehicles and I always leave feeling satisfied. Acura Carland is a five star facility all the way around.

Kris

May 6, 2015

I purchased Acura RDX from this dealer. I worked with Mark Lieberman, who was really friendly and helped me to get the car from searching till buying the car. He was so patience in finding the car for my price range. I would like to Thank him for giving such a wonderful and beautiful car to me.

Joydip

May 5, 2015

We almost walked out of the dealership after the 1st Sales person started raising his voice . But when we mentioned to the Manager he got Mark for us and from that point everything was smooth . Would recommend to go talk to Mark for any needs . He is the best !

Kawaiibabii5

May 5, 2015

Steven Fisher. He's the man you want to look for. He's very knowledgeable and will cooperate with you. He doesn't pressure you at all. He's super friendly and funny. He makes you feel comfortable and talks to you as if you were already friends. Give him a hard time, no problem. He's still smiling and respects you and your decision. He's not like any other salesman. Ask for him! Hey if I'm taking my time to write a review, you know he's worth working with!

butcht2000

May 3, 2015

I did all the homework and when I was ready to buy my new TLX i went to Acura Carland. I purchased an MDX at this dealership six months ago and it went pretty well so I went back. This time my Sales associate was Mark Lieberman. This was the easiest car buying experience I have ever had. Mark helped me make sure I got the trim level that met my needs and then worked out a fantastic deal with me. I highly recommend buying a car from this guy when you are ready.

omie66

May 3, 2015

This was my first time using this dealership and I will go back for my next vehicle. A great customer service. I had a great experience with Carlos Lopez. He did listen to our concersn and needs. He did come out with a great deal that we didn't let it go

wintonjw

May 2, 2015

Nick Despotopoulos was an outstanding salesman who was very responsive and attentive to my needs. He didn't pressure me at all to make the purchase and made sure I was well informed about the vehicle I was purchasing. I will definitely consider Acura Carland for my next vehicle purchase.

Nathan0093

May 1, 2015

Sales consultant was superbly helpful when it comes to making the selection and the paper work process easy and effortless. Would recommend to a friend or family.

Steve G

Apr 28, 2015

I just purchased my 3rd Acura from Acura Carland. The experience of working with this Dealership is, and has been, the absolute best that I have experienced - by far - in the 40 years that I have been purchasing cars. While we have found all the Sales Professionals at Acura Carland to be genuinely concerned and attentive to the Customer's wants/needs, Nick Despotopoulos was our Sales Professional on 4/27 and provided Superior pre and post sales service. His last name may be a challenge but, trust me, working with him will be one of the most pleasant car purchasing experiences you will have. Acura Carland, and it's staff of attentive and genuinely Customer focused professionals, can, and will, make a difference in you car purchasing experience. Don't but a car anywhere else until you give this dealership a chance. Not only will you get great Service, you will get one of the best cars on the Market. No BS, just expressing my view of a very pleasant experience in a Market where a lot of BS is passed across the table just to pressure you into a purchasing decision. Acura Carland truly treats you as a member of a "Family" that has to work together.

Alan

Apr 27, 2015

Eldin was a great sales person. Informative and responsive but not pushy. He spent a lot of time with us and made the process pleasant. Paul in finance was great as well. The process went smoothly and with no surprises. This is the second car I've purchased from Acura Carland and will definitely go back.

TheDavids

Apr 27, 2015

Steven Fisher made today's experience the best we've ever had when it comes to searching for a car. He was very knowledgeable and his customer service was superb.

Winnie

Apr 23, 2015

The buying process was very easy and fast. I don't remember the last time i was in and out of a car dealership. Everything was great and there were no surprises. Eldin made himself available whenever necessary no questions asked. I strongly recommend this dealership.

Mike and Connie Hinton

Apr 22, 2015

We worked with Bryan Weiss to purchase our 2015 MDX. Bryan was helpful, informative, patient, dilligent and responsive. We took our time and did a lot of research, and Bryan was supportive in every way. The Finance area was great as well. We had a small issue which was solved within minutes. We would recommend Bryan and Acura Carland, without reservation, to anyone looking for a new vehicle.

Murphy

Apr 22, 2015

I leased a new RDX from Eldin at Acura Carland. My buying experience was remarkable. I am usually not a big fan of car shopping but this dealership really went above and beyond on customer service. I am enjoying my car and have had excellent follow up from the dealership since my purchase.

Wallaces

Apr 22, 2015

We immensely enjoyed working with Vince Roberts! He was efficient, knowledgeable, personable and made our RLX purchase effortless, fast, quick and an enjoyable experience. From the time we pulled up on the lot he made himself available and navigated us through the purchase of our first Acura from start to finish. Vince made a lasting impression for us with Acura Carland, one that will enable us to use them again and again for our future vehicle needs!

AmyG

Apr 21, 2015

I would highly recommend this dealership. Received a great price and great customer service. Very easy to work with. No pressure sale with friendly staff in all departments.

carsvw36

Apr 21, 2015

Acura Carland is where you want to go ask for Mark Lieberman who will take care of you from start to finish and please ask for rick in finance he is also very helpful and willing to go any extra miles he need to for you.

dariansandy

Apr 21, 2015

Our experience was a fast, painless, process; unlike any experience we've ever had at a car dealership. We are VERY SATISFIED customers, and will DEFINITELY be return customers in the future! Nick Despotopoulos was laid-back, to the point, and was not pushy, whatsoever...he made the entire process a wonderful experience, so much so, our 8 month old son was even happy!

CTPelican

Apr 20, 2015

Bryan Weiss was so helpful and patient. He spent all the time needed to make me comfortable with new car features and I really appreciated the follow up call. The actual purchase was efficient and there were no surprises in the price.

fumzi

Apr 20, 2015

The salesman worked with me, demonstrated the car and was attentive to our needs/requests. He was very personable and the overall experience was very good.

Leah

Apr 19, 2015

Moses was an excellent representative of the company. Very kind. Not pushy at all. Really had fun with us. We found the perfect car and the whole deal was quick and painless.

Acura Owner

Apr 17, 2015

Buying a car at Acura Carland, with Eldin Elezovic, was a great experience. He was a very professional and friendly person to work with. No pressure at all! I would recommend Acura Carland to anyone in the market for a new car.

Clipper2

Apr 17, 2015

I recently purchased a used car from this dealer. I could not be more pleased with the experience. Eldin made it very easy and I got exactly what I wanted. I would highly recommend him to anyone and I love my new car!

Sir RJ

Apr 16, 2015

If you're looking for a dealership who welcomes you with open arms, and number one priority is your satisfaction, Acura Carland is the place to go! I was completely satisfied with my purchase and even more satisfied with the way Mr. Marcus McWhorter took care of me. Every question I had, he had a definite answer and even went above and beyond in finding me affordable insurance. So once again, thanks Marcus!

SocoRDX

Apr 16, 2015

My wife and I wear treated as a number one customer. Mark was a great sales representative and explained very well his offer without make us feel bad. His demonstrated all the fixtures of the new car, etc. Thank you.

happy customer

Apr 15, 2015

Britt was amazingly helpful in choosing a car as well as helping us navigate our options. He was patient and spent time after closing to help walk us through setting up the car and understanding its features. Fantastic service!

EmKat

Apr 14, 2015

Nick Despo is a very knowledgeable and straight forward salesman. I enjoyed working with him and will recommend him to my friends.

Jaharvey7

Apr 14, 2015

Drove the 2015 MDX for a few minutes, decided to buy if the price was right on a 2016. It was! Riley Walsh did a fantastic job in managing the process. No surprises along the way. Very open and straightforward deal. Kudos to Riley and Acura Carland for making this an enjoyable transaction!!

JanetL

Apr 14, 2015

Britt was patient, knowledgable, and friendly! It was truly the best experience ever purchasing a car! I never felt pressured or rushed to make a decision. I would highly recommend Britt Kaminsky!!!

K&T_M

Apr 14, 2015

Purchased a CL-S in 2002 from Hugh and a RDX and a certified pre-owned TL this year from Hugh and Charles. Each time has been a pressure free and friendly sales experience. The service department here is good as well and makes the purchase less stressful knowing that your purchase will get taken care of after the sale. Hugh and Charles will take good care of you. These guys all come highly recommended!

Karthik

Apr 14, 2015

This is my first ever review. We bought a car from Acura Carland and need I say we are one very satisfied customer!. We had been to a few other dealers and this place is the best.Our sales consultant Mark Leiberman helped out close the best deal. We are sure one happy customer. He knows what you need. Sure has great knowledge about cars. Overall the service we experienced was great!Thanks Carland!

Lions05

Apr 10, 2015

I recently purchased a brand new MDX from Acura Carland. My sales associate was Eldin Elezovic. I initially came in to purchase a used one but after speaking with Eldin he worked out an unbelievable deal on a brand new one! Overall my family and I had a great experience and we will return for future purchases!

alonnakacura1

Apr 10, 2015

Nick was insightful & accommodating. He made my husband & i feel empowered when making our decision. Thanks Nick for coming in on your off day to assist us.

E Matos

Apr 10, 2015

They say employees make a company great and if I must say so myself Acura Carland in Duluth definitely has great employees! Our sales consultant was Nick Despotopoulos, but everyone was super nice and welcoming. Nick was knowledgeable, courteous and most importantly friendly. Acura Carland is definitely the best place to shop for your new car! Not only was it a breeze to purchase our new 2016 MDX, but we also did a trade-in and the service Nick provided to us was just exceptional! Just an amazing experience all around! Thanks buddy.

Em_Kat

Apr 10, 2015

Nick was knowledgable, thorough, and a fun salesman. I have no complaints and will recommend others to Nick at Acura Carland. Thanks for the pleasant service!

Liz C

Apr 10, 2015

Wanting to by a car? Then go see Nick at Acura Carland, best sales consultant EVER! No frills, no pressure just an outstanding buying experience! Nicks number one priority is to please the customer! More than satisfied!

mamadi mballow

Apr 10, 2015

Moses is a great, knowledgeable, friendly salesperson. He make my shopping very easy without the hassle. Please go see him. I will sent everyone i know to him. Thanks again Moses.

SudiRafi

Apr 10, 2015

The Customer Service was OUTSTANDING! With all the stress we experienced that day, trying to get my old car to Acura Carland they helped end it on a very good note. I really appreciated that they made purchasing a new car such an easy experience

Happy customer

Apr 9, 2015

Just got the MDX Acura 2016! Totally satisfied with everything! We came in and got greeted right away by the amazing Mrs. Kye Sun Jun. She offered drinks right away, knowingly it was a hot sunny day. She's quick and very educated on all the models we were looking at. She gave us a ton of options and worked very hard to get us the deal we wanted. We are from Canada so she knew what we needed (sh-awd) and when we purchased the car, she took the liberty to throw in some weather resistant mats! How thoughtful! We had to bring our son into the dealership. I thought it was going to be a long and hard process but she understood and kept my little one well entertained! So appreciate the consideration and hospitality! She is the best and we will most definitely come back! Thanks Acura Carland and Mrs. Kye Sun Jun for our first family car!

Tangie R. Carter

Apr 9, 2015

Setta Brunson is the reason I purchased my New Acura MDX from. I had been looking online for 3 months and had spoken with other dealerships; but customer service did not compare to Setta's. Setta Brunson did not try to put me in a car other than what I told her I wanted. She would call to see how everything was going with my search and update me on Acura Carland inventory. I am so happy with the service that I was given from Setta and would gladly do business with her again. She is what I would call Grade A CUSTOMER SERVICE!

mtreith3

Apr 9, 2015

I had a wonderful experience shopping at Acura Carland. I had expected the salesperson to be a bit pushy with the services that are offered by the dealership. This was not the case at all. Steven Fisher was a wonderful salesman. He made sure I was happy with my selection and that I knew everything about the car before making a decision. He also pointed out other cars in a similar price range or style to the car I was looking at in case I was not happy with that choice. He also came in on his day off to make sure the deal the finalized properly and that I had been treated properly. I would highly recommend shopping here is you are looking for a new car.

emilyk

Apr 8, 2015

Nick was great! Never pushy but I knew he desired my business. He was very honest and knowledgeable and showed an interest getting to know me and my family. Very happy with my experience!

js424ls

Apr 7, 2015

We have purchased two vehicles from this dealership and have had excellent experiences both times. Their staff is very friendly and efficient. Britt K. made sure we found the used vehicle that met all of our expectations. Would definitely recommend buying from this dealership.

Mike

Apr 7, 2015

I never knew a car salesperson could be that honest and trustworthy until I stepped into Acura Carland.The experience with Kye was wonderful.She was so friendly and even had to deliver the car to my house about 30 miles away.That was so AWESOME!!! Sales manager Dan was also helpful.I bought a 2016 MDX and already have a friend who is getting ready to come buy one from the dealership also.Kye and indeed Acura Carland will always have my business.

Wendydoeshair

Apr 7, 2015

My husband and I were suddenly needing a new car for our family after an accident. So with our 21 month old in tow we went off to Acura Carland. Our sales guy Britt Kaminsky sold us on a 2005 Acura MDX with the touring package. (Touring = more $$). Britt told us several times how the Woodruff family owns the dealership. That they replace the brakes and tires on new used cars that have 50% or more wear. That their Acura certified tech looked over the car and it's it's excellent condition. Britt sold us on the car stating that other than oil changes we won't have to do anything else to the car. That EVERYTHING else had been taken care of. Not so. The tires on the car were put on 45,000 miles ago. They are rated for 55,000. Another Acura Certified Tech measured the tread as low. Stated they would need to be replaced very soon. In other words they have more than 50% wear. The brakes are all at 50% or more wear. The rear need replacing soon. The back rotors need to be refinished. This is what another Acura Certified Tech told us. Oh. The bluetooth feature Britt totally talked up to my husband doesn't work. Turns out that the Bluetooth units on older Acura are known to burn out. I've reached out to Britt with our issues. He claims his hands are tied. That the other Acura Certified Tech is lying to us. Trying to get a sale. When pressed about what appears to be a made up policy on replacing items with 50% or more wear he doesn't answer. Britt lied to us about their 50% or more wear policy. Lied to us when he said we wouldn't have to do anything to it for a long time. Other then oil changes. To get us to buy a car from him. So disappointed. We reached out to him and Acura and nothing has been resolved.

BarbaraXYZ

Apr 6, 2015

Nick was very knowledgeable and patient. He consistently showed an interest in determining what we wanted. He described and explained the features in a very clear manner.

Happy

Apr 4, 2015

We just purchased an Acura MDX from Nick Despotopoulos and we wanted to give him the highest praise. He is extremely knowledgeable and made the process straight forward and hassle free. He is a a true professional and made sure we were comfortable. From the test drive to the purchase Nick impressed us with his positive attitude and made sure we got a great deal and a great price for our trade in. After our deal was complete he worked with us so we understood all the features of the car and encouraged us to come back whenever needed. He was patient and made our whole experience great! Nick is the Best!

Ecardy25

Apr 4, 2015

Had the most AWESOME experience at Acura Carland because we had the MOST AWESOME sales consultant hands down - NICK DESPOTOPOULOUS! If you want to purchase a car with no hassles attached then Nick is your guy! We purchased a 2016 Acura MDX and could not be HAPPIER!

KrystalMitch

Apr 4, 2015

I must say that the team at Acura does aim to please their customers. After my long search for something new I found the car that best fit me at Car Land. My sales person James Mangham has been a true stand up guy. Pure example of excellence and care for his customer. He has been very helpful with making sure the car was everything I needed and wanted it to be. He was very attentive to my concerns about the high mileage and all other concerns that I found to be wrong with the car. His attitude was very pleasant and he had a sense of urgency that made me want to do business with him. I look forward to doing more business with this dealership in the future.

Tomar8171

Apr 4, 2015

Nick was fabulous from the test drive to the purchase. He is extremely knowledgeable of the MDX and professional and made our car purchase a breeze. He was attentive and answered all of our questions and made sure we got a great deal. Once we purchased the car he was so patient going over all the features. He encouraged us to come back as often as needed. He is the Best!

Allie1722

Apr 3, 2015

I decided to come in a few weekends ago just to look at the TLX. Moses Strand came out immediately and asked how he could help. We told him we were just looking and probably would not be making a purchase that day. He said no problem and asked specifics about what I wanted in the car. With this information, he walked us around looking for "the car." Long story short, I ended up driving away in my new TLX that same day! Moses was great! He was professional, understood our needs and was able to get the deal done. I would highly recommend going to Moses Strand for your next car purchase. I can also say that after bringing my other two Acuras here for several years, Damon and Steve in the service department are great! They have always taken care of me and my car.

Joewillie1943

Apr 3, 2015

Great job by salesman Marcus! Great selection at this dealer overall experience was good Marcus met us the next day on his own time to go over tech aspects of car

Paty

Apr 1, 2015

When I was in the dealer, they make me feel like a Queen!! I love my Acura car!! Jeff Hacker and Mark you are the Best, thanks ??????????

Bassinator

Mar 31, 2015

Taken in on trade, I purchased a used Audi A8L W12 2008. Being a previous three Audi owner, I was familiar with the nuances and highlights of this amazing car. I was treated with absolute courtesy and was treated like their best repeat customer. I would recommend Acura Carland to anyone considering a new or used car purchase.

TECHMAN

Mar 31, 2015

I have purchased several Acura TL'S from this dealership over the last several years. This time I wanted the MDX and worked with Britt Kaminsky. Britt was very knowledgeable and gave be great direction and advice. Britt responded to all my questions and requests, making the purchase a very pleasant experience. I introduced him to my wife, and he made her feel very comfortable with our choice. I am not very Tech savvy and Britt really helped me get up to speed on the options I purchased. Great experience.

S. Mitchell

Mar 30, 2015

I had been looking for a new car for months, and just recently decided to consider an Acura. I went to the dealership late on a Friday night, not realizing it was already closed. However when I walked in, a sales person, James Mangham asked me if I needed help. He didn't indicate at that time they were closed, and it was only after speaking with me for several minutes did I realize I had arrived after hours! I had come to the dealership looking for a particular type of Acura, but after hearing what I was looking for, James informed me I should consider the 2012 TL. I promised James I would come back the next morning to look at the TL- however, I believe James would have stayed as long as necessary to answer my questions and/or show me cars, if I had wanted him to that night. The next morning I came back to Acura Carland, and James expertly helped me choose the perfect CPO 2012 TL for me. When purchasing a high dollar item like a car, I always ask a lot of questions to make sure I am making the right decision, and James thoroughly and patiently answered all my questions, and addressed all concerns. I am very grateful James was the sales person I ran into when I first arrived at the dealership because it made my car purchasing decision easy and stress free. Now I am a satisfied Acura owner. I have had my Acura TL for one week, and absolutely love it! Thank you, James!

Kineisam

Mar 30, 2015

Nick, from the first contact, became very interested in knowing what we were looking for in transportation service. He was able to work with my late wife and I to help us choose the right color, equipment and financing for the MDX we ended up Leasing. Nick has even since been very willing to assist us to realize the fullest transportation experience with our MDX. I now consider Nick a friend and we have shared music interests and personal development learning interests.

SRS

Mar 27, 2015

It was a great experience in buying an Acura MDX at Carland Acura. Mark was very patient and helpful in provided all needed info and pricing and made buying process smooth.

Happy Acura Owner

Mar 26, 2015

I was in the market to buy a new Acura TLX. I had an MDX SUV, but do not need all the extra space. I looked online to see who had the specific car with the color that I wanted. It was only Acura Carland and 1 other Atlanta area dealership that had what I was looking for. I chose to go to Acura Carland, because they had the greatest number TLX's in the Atl area and they are open on Sunday. Not really wanting to go through the whole car buying experience, I reluctantly went in on a Sunday. I was immediately greeted by Setta. Setta was AMAZING!!. Setta advocated for me throughout the whole buying process and best of all, she was never pushy! Setta along with the manager, Jeff, got me a great price on a new TLX!! The whole paperwork process was so fast!! I was literally in and out!! Please go to Acura Carland if you are looking for a new car! Ask for Setta in sales and ask for Jeff-the manager to get you a great deal!

Gupta

Mar 25, 2015

We bought new accura MDX. We had great experience with the dealership. I worked 2 sales people and both were really very helpful and nice.

CrazyCatLady18

Mar 24, 2015

My purchasing experience with Britt Kaminsky was easy, conveinent, and overall a pleasurable experience. Britt is very knowledgable, and friendly and answered all of my questions. I highly recommend asking for Britt.

JimC

Mar 24, 2015

Nick and the rest of the team at Acura Carland made buying a new MDX painless and enjoyable. Their pricing was right where my online research said it should be, and they even had the color and options I wanted in stock. One of the most pleasant car buying experiences I've had!

Debbie

Mar 22, 2015

Really enjoyed working with Mark Lieberman at Acura Carland. He was very helpful and professional and helped things move along very quickly. Very excited about my MDX.

jcsblairsville

Mar 22, 2015

I recently went to Acura Carland in Duluth, GA to see about upgrading my 2012 MDX for a new model. I was met by the salesman, Marcus McWhorter and he was extremely accommodating to us. From the initial meeting offering us coffee and water, all the way thru the sales process. He was very knowledgeable about the vehicle and answered all of our questions. I would highly recommend him and this dealership for your new or used Acura purchase.

Ginda

Mar 20, 2015

When I got go Acura, I already knew what car I wanted to try out. Elfin was very informative and helpful through the process. I will be sure to recommend a friend to Acura Carland next time they decide to buy a car. Thank you for the awesome service.

KeithR1

Mar 19, 2015

After a long and arduous day of looking for a vehicle to take home, I stumbled upon Acura Carland. I was greeted with the happiest of hospitality to which I could scout the lot for a vehicle. With the help from Setta Brunson, I immediately found two cars of great quality with top maintained condition. She worked with me and offered the best customer support possible making sure that every step was met with a positive attitude and helpful insight. Thanks to Setta, I was able to drive off with a great deal in no time at all. Thank you Setta Brunson and Acura Carland.

cgmcwhorter

Mar 18, 2015

I had a great experience at Acura Carland. It was my first time buying a car and it was so painless.vMy sales rep, Mark Lieberman, was so helpful and it did not feel like I was pressured at all. I bought a used car, and it feels just like new! They walked me through the whole process, from start to finish. It was so easy! I would highly recommend Mark and the team at Acura Carland.

kc00229

Mar 17, 2015

Not only was this one of the only dealerships open on a Sunday, but they were a dream come true! Vincent made what is usually a very unpleasant situation, a truly delightful one! There were no pushy sales guys, no pressure to upgrade or purchase, and no overdone dramatic sales pitches. Vince worked hard to get me in the car I wanted in the price range I could afford. This is my first Acura and I couldnt be happier with my car or with my sales team. THANKS VINCE!!!! :)

damalibascom

Mar 16, 2015

I had a really good experience at Acura Carland. The vehicle that Mark Lieberman found for me was nicer than I expected to have. Mark Lieberman was very helpful and is very knowledgable. He explained a lot to me about financing. And he was able to get a vehicle that was right in my price range. The vehicle he found for me was nicer than I expected. Paul in finance was also very helpful. I definitely recommend going to Acura Carland for your car.

Jill Culpepper

Mar 15, 2015

When I woke up Saturday morning, I was not looking forward to the day ahead because of past car buying experiences. As soon as I walked into Acura Carland I was pleasantly surprised. I was greeted and felt comfortable as soon as I walked in the door. Then I met Nick. He is unlike any other. He was a pleasure to work with. He wasn't pushy, he didn't waste my time, and he treated my fiance and I like we were his friends not clients. I got the car I wanted and because of Nick, I will be a repeat customer at Acura Carland and I will recommend Nick to anyone I know buying a car.

Aaron

Mar 13, 2015

I like this dealership because the approach they made to the consumer, which is myself. He was very precise with the information that I requested and helped me make a great decisive decision on my future car. He understood what I had want at the moment and that was to decide what type of car I want to invest in the future. I went to a previous dealership earlier that day saying I wanted to Figure out what type of car I wanted to invest in, but they were not cooperative. Knowing that I came with the intent to decide an investment in the future, they made my trip worthless and lost a future customer. This dealership found themselves a new customer that appreciates the quality of people, not the quantity.

zxtonyx5

Mar 12, 2015

I've purchased 3 cars in my entire life, and I think many would agree its a long mundane process and most have their guard up while dealing with salesmen. My recent experience at Acura Carland was my first pleasant experience! Nick Despotopoulos was absolutely awesome! I highly recommend Nick. He was very knowledgeable and answered all of our questions thoroughly and from a very objective and factual standpoint. He did not put any pressure on us and really seemed to have our best interest at heart. He also honored all his commitments. He said he would fix any major scratches on our Certified Pre-Owned vehicle. A few days later, when we returned to have the car touched up is when we realized that Nick really went above and beyond to make us happy. We found that the things Nick promised us were not a common practice. He stayed well over 2 hours after closing time to make sure we were taken care of. He also made sure we were taken care of by the best finance manager, Paul. Paul went above and beyond as well.

rdx

Mar 7, 2015

Buying a car has never been a pleasant experience until now. Nick Despotopoulos was a pleasure to work with! We love the new to us RDX and Nick was impressively knowledgeable and enthusiastic about the car. We will definitely recommend Acura Carland and be return customers.

Abouchar

Mar 3, 2015

Buy from Nick Despotopoulos! I didn't think I would ever say buying a used car from a car dealer was a joy, but based on my recent purchase from Nick/Acura Carland, now I can! Nick worked hard on behalf and went "above and beyond" to put together a great proposition. He quickly earned my trust by dutifully delivering on his commitments. He's a true professional. Buy from Nick and you will be delighted.

David_A

Mar 3, 2015

Buy from Nick Despotopoulos! I didn't think I would ever say buying a used car from a car dealer was a joy, but based on my recent purchase from Nick/Acura Carland, now I can! Nick worked hard on my behalf and went "above and beyond" to put together a great proposition. He quickly earned my trust by dutifully delivering on his commitments. His product knowledge is unparalleled. He's a true professional. Buy from Nick and you will be delighted.

Steve M

Mar 1, 2015

Nick & Paul were great to work with.....they made the whole car buying process very easy. I'd definitely recommend Acura Carland to my friends and family!

Steve M

Feb 28, 2015

Nick & Paul were great to work with.....they made the whole car buying process very easy. I'd definitely recommend Acura Carland to my friends and family!

jagtex

Feb 26, 2015

I had an excellent experience at Acura Carland and would definitely refer my friends and family to them. Thank you Hugh Kronitz and the other folks at the dealership for delivering the vehicle of my dreams! :)

erinalvarez

Feb 16, 2015

Riley Walsh found the perfect car for me within minutes of walking in. I test drove it and knew it was the one. I received a very fair price for my trade-in. There was no pressure and he made it probably the easiest and fastest car purchase I have ever made.Everyone at Acura Carland is always very friendly. I will definitely return there for my next purchase!!

Happy

Feb 16, 2015

Nick really new his stuff. Excellent Sales Consultant. Made my wife and I feel comfortable from the start. Answered our questions and was very professional. Employee of the Month quality. Turned out to be a great Valentines Day. Thanks nick

Brenda

Feb 11, 2015

Eldin worked with me in selecting my TLX. Everyone was fantastic and personable . Eldin was professional yet never pressured me (how great is that?). Fun and wonderful experience all around.

Brenda

Feb 11, 2015

Eldin worked with me in selecting my TLX. Everyone was fantastic and personable . Eldin was professional yet never pressured me (how great is that?). Fun and wonderful experience all around.

Lita

Feb 10, 2015

No complaints with the dealership. Eldin helped me out during my visit. He was really laid back and not overbearing. No pressure at all! He was also really patient with me with was a plus. Overall, a nice experience. I highly recommend.

Reshmi24

Feb 8, 2015

Amanda Balleau was great. I happy with my purchase. Amanda listen to what I need and my budget and was able to come close to that. I definitely will recommend others to this dealership.

Tallpicker

Feb 6, 2015

I own three cars - the MDX, a Toyota Avalon, and a Honda Accord Hybrid - and the service I always recieve at Acura Carland is far superior to the other dealers. My next vehicle will be another Acura.

Hal Zwicke

Feb 6, 2015

I own three cars - the MDX, a Toyota Avalon, and a Honda Accord Hybrid - and the service I always recieve at Acura Carland is far superior to the other dealers. My next vehicle will be another Acura.

AishaDiva

Feb 5, 2015

Upon visiting Acura Carland I was in search for 3 similar but very different vehicles. An Acura TLX, Mercedes CLA, and a Audi A4. I was not particularly ready to buy just yet,but when I walked into Acura Carland I could not leave without making a decision right then and there. Steven Fisher was VERY patient. I am VERY indecisive! There was no pressure from him which I appreciate. It was very late and once my amazing decision was made I came back the next day and drove off in my new Acura TLX! Steven Fisher was not available the next day, so his team member Marcus McWhorter came in and completely reassured me my purchase was the correct one! Marcus McWhorter, was soooo informative about the works of the vehicle, I was very comfortable as I drove off with a huge smile on my face! Thanks Acura Carland!

Hixonac

Feb 5, 2015

Purchased my 4th Acura from Acura Carland and Hugh Kronitz is an exceptional employee. He kept me in contact of when my car was being manufactured and when it was due in with pictures etc. Hugh, personally, made my last 2 car purchases a breeze! The Service department, specifically Steve LeCount has always done a very professional job and taken care of my car needs every time I bring it in for service. The entire dealership is a joy to work with.

Iamignited

Feb 5, 2015

I was very pleased with my vehicle purchase experience with Acura Carland. They sent a driver to Huntsville, Al to pick me up and bring me to Duluth. I had already viewed pictures of the car online. The ride and conversation to Duluth were both pleasant. I was waited on in a timely manner when I reached my destination. Marcus McWhorter greeted me. He described features on the vehicle and escorted me to the business office. The paper work was already prepared and waiting for me by Rich Mahoney. There was one problem however. Apparently the audio system experienced a problem and due to the lateness of the evening, all of the techs had left. I was given a loaner car to get back to my home. This was a Saturday night. I was given a call on Monday informing me that the car was ready and was told that the problem was a blown fuse. I was also told that the car would be delivered the next day with a time, which was promptly kept. This was a very rewarding car shopping experience.

tonemac10

Feb 5, 2015

I have purchased two vehicles from this dealership. I traveled over 100 miles to come to Acura Carland. Couldn't get the deal I got here at home.

seung

Feb 2, 2015

The best sales man ever!!!He know what the customer need and want.Truly honest person. He explained very detail about car feature and contacted us few days after the purchase date to make make sure how we feel about the car.Five plus stars sales man,Omid!!

Dealgirl19

Feb 1, 2015

This was the best car buying experience I have had. Our sales rep Marcus was so helpful and took lots of extra time to explain all of the features of our car. We drove 2.5 hours to the dealership and it was soooo worth it! We will be back when it's time to buy again.

Dealgirl19

Feb 1, 2015

This was the best car buying experience I have had. Our sales rep Marcus was so helpful and took lots of extra time to explain all of the features of our car. We drove 2.5 hours to the dealership and it was soooo worth it! We will be back when it's time to buy again.

YiaYia Helen

Jan 28, 2015

Nick Despo was great, this is my third vehicle that I have purchased from him, I would never work with anyone else, Acura Curland is absolutely fantastic!

cosmo1026

Jan 26, 2015

We just purchased our 4th car from Acura Carland. This time we purchased a 2015 Acura MDX. It was another great experience and our salesperson, Omid Atlassi, is the best! Omid and the entire team at Acura make purchasing a car easy and actually enjoyable!

screach

Jan 26, 2015

We just purchased our 4th car from Acura Carland. This time we purchased a 2015 Acura MDX. It was another great experience and our salesperson, Omid Atlassi, is the best! Omid and the entire team at Acura make purchasing a car easy and actually enjoyable!

sharonetheridge

Jan 18, 2015

My sales person was Kye , very professional and was able to structure the deal She went above and beyond to assist me. Love her.Thanks

chic-one

Jan 17, 2015

Charles Washington was a wonderful salesperson to work with. He made the buying process easy and no pressure. I would definitely recommend thus dealership s nd especially Charles Washington

Dhatch599

Jan 16, 2015

I had such a good experience with this dealership. I purchased a used Mercedes and it was the car that I've always wanted. Our sales guy Eldin was very easy to deal with and worked on the price for me. Thank you!

HappyOwner

Jan 13, 2015

The folks at Acura Carland are knowledgeable, honest, friendly, and just down right fantastic to work with! Not once did I feel as if I was being taken to the cleaners or pressured to buy a vehicle I didn't want. My sales rep, Omid Atlassi, was a dream to work with and went above and beyond my expectations. Goodbye Volvo - Hello Acura Carland!

acuratl

Jan 12, 2015

The folks at Acura Carland are knowledgeable, honest, friendly, and just down right fantastic to work with! Not once did I feel as if I was being taken to the cleaners or pressured to buy a vehicle I didn't want. My sales rep, Omid Atlassi, was a dream to work with and went above and beyond my expectations. Goodbye Volvo - Hello Acura Carland!

pooh

Jan 12, 2015

Very please i got a car i oneNice &clean look very sapEvery one at my work they came out sideLooked at my car no one couldn't be liveThat was 2008 ACURA MDX in goodCondition,even my boss said that to

Sarah

Jan 9, 2015

Setta was super sweet. She made sure we had a great experience. She was very friendly and kind with a warm heart. I recommend to work with Setta.

felicia

Jan 6, 2015

I have wanted an Acura since 2006 but I was a stay at home mom and we already had a car payment. Now I'm a single mom just getting back in the work place and was driving for the past 5 years a 1997 Nissan van with 311000 miles. Yes, you are reading that correctly. I stopped by this dealership on a recommendation from a neighbor. I had no idea that I would be driving out that night in a 2008 Acura MDX! I couldn't hold back the tears. I don't have the best credit and had not been working long but they made it happen. Mark and Brian in finance are angels sent from heaven. Even after the dealership was closed they still continued helping me. I now have safe transportation for me and my daughter and an opportunity to build my credit. This is the best way I could have started 2015. Thank you Mark and Brian for everything. I would send everyone I know to this dealership. I plan on purchasing another Acura in a couple of years and no matter where I'm living, I'm buying from Acura Carland.

RahilM

Jan 5, 2015

I had a great experience here. My sales rep Amanda was very helpful and assisted throughout the whole process, even with follow ups. It was great to work with Acura Carland.

Susan Smith

Jan 3, 2015

Britt was friendly, informative, and very respectful of our time restraints on the day of purchase. Smooth process and offered the best price. Great experience - highly recommend!

leejoseph929

Jan 3, 2015

I am a first time buyer. But i could not have been easier and smoother thanks to MS. KYE SUN. She made sure i was comfortable, showed me the the ins and the outs of the cars from the big features to the little details. She is by far the nicest car salesperson i have ever encountered in my search for the perfect car and thanks to her, i found it with full confidence and comfort.

susan.smith

Jan 3, 2015

Britt was friendly, informative, and very respectful of our time restraints on the day of purchase. Smooth process and offered the best price. Great experience - highly recommend!

Furrydogmom

Dec 31, 2014

Thoroughly knowledgable and no pressure. This was the first time I've purchased a car and didn't feel that I was taken advantage of. Bill was straightforward and focused on my satisfaction.

beck98

Dec 30, 2014

I would like to thank Bill Scurry with Acura Carland for his excellent customer service. He made our Acura car buying experience a real pleasure and we will be a returning customer. Thank you so much!Brent & Sara

Brad

Dec 30, 2014

From my initial call to Natasha through driving out with my car, working with Acura Carland was by far my best dealership and car purchase experience. Knowledgeable staff presented me with options that matched my range of interest, Nick went above and beyond to make sure we got a great car at a great price. I genuinely enjoyed Nick and the other staff we had the opportunity to work with - you can bet we'll be back again!

lrw

Dec 29, 2014

I recently purchased my second MDX from Acura Carland. I have been happy with both experiences. Bill Scurry was great to work with, very patient.

lrw

Dec 29, 2014

I recently purchased my second MDX from Acura Carland. I have been happy with both experiences. Bill Scurry was great to work with, very patient.

JSW

Dec 26, 2014

We bought the Acura MDX from Acura Carland. Our sales consultant Bryan Weiss was very thorough in explaining all the information that we needed to know about the car and also worked with us on a prize that we felt was very reasonable. He was also not pushy and very pleasant to work with. If we buy another Acura in the future, we would buy from him.

jesswu

Dec 26, 2014

We bought the Acura MDX from Acura Carland. Our sales consultant Bryan Weiss was very thorough in explaining all the information that we needed to know about the car and also worked with us on a prize that we felt was very reasonable. He was also not pushy and very pleasant to work with. If we buy another Acura in the future, we would buy from him.

Farlow

Dec 24, 2014

Very knowledgeable team with a lot of patience and support when purchasing a vehicle. Great follow through and world class service provided to myself and husband.

kacie.lett

Dec 16, 2014

I worked very closely with Brian on the lease of my new car. It took a lot of consideration, but couldn't be happier now!

GBell11

Dec 15, 2014

This is the 7th Acura I have purchased from Acura Carland and Salesman Charles Washington. The Acura gets safer, and more comfortable with every new model!

jlharw01

Dec 11, 2014

I was dreading buying a car, but I knew from the moment I walked into Acura Carland, I was in good hands. I never felt any pressure, and as a single female, its always intimidating going thru this process. I ended up getting a newer model ILX than I had been looking at, and I couldn't be happier. My car is gorgeous and the whole experience was actually hassle free!! I would definitely refer anyone to Omid or Bill, in fact I have already told many people about how great it is there! Thank you!!!!

Tzayas

Dec 10, 2014

Our salerperson was excellent. Hope took care of us!!! We will definitely come back in the future. Also, the Financial Manager worked his magic so we were able to walk out in one day with our car.

mymdx15

Dec 9, 2014

Eldin Elezovic made my new car buying experience enjoyable...I would say, the best experience I've had since I started buying cars....In the futureI would come back to purchase my car at Carland..

zayasteresa

Dec 9, 2014

Our salerperson was excellent. Hope took care of us!!! We will definitely come back in the future. Also, the Financial Manager worked his magic so we were able to walk out in one day with our car.

Tom H.

Dec 8, 2014

This is the third MDX that I've owned, and I can't be happier. Bill Scurry and Dan Najour made the whole process so enjoyable, that I convinced a friend to buy the RLX off the showroom floor. You guys are awesome!!

thh3018

Dec 8, 2014

This is the third MDX that I've owned, and I can't be happier. Bill Scurry and Dan Najour made the whole process so enjoyable, that I convinced a friend to buy the RLX off the showroom floor. You guys are awesome!!

Arj

Dec 4, 2014

Never in my dreams had I ever thought that there would be car dealer and car salesmen who would not be pushy, would give you a patient hearing, will work with you to find terms for your benefit and would be so upright honest! If I read the review I am writing now I would have thought someone was paid to write such good stuff. But honestly this is the best and smoothest car buying experience ever, especially Eldin is really wonderful. We traded in our car and bought the new car in no time and we are happy with the trade in value offered. Thanks for making this such a happy and pain free experience.

Arjun Ghosh

Dec 3, 2014

Never in my dreams had I ever thought that there would be car dealer and car salesmen who would not be pushy, would give you a patient hearing, will work with you to find terms for your benefit and would be so upright honest! If I read the review I am writing now I would have thought someone was paid to write such good stuff. But honestly this is the best and smoothest car buying experience ever, especially Eldin is really wonderful. We traded in our car and bought the new car in no time and we are happy with the trade in value offered. Thanks for making this such a happy and pain free experience.

amiemm

Dec 2, 2014

We came in on Sunday to perhaps purchase a used MDX. This didn't work out due to having so much negative equity that we could not roll into a used vehicle. We never imagined a new MDX would be possible, but Omid let us know that this was a possibility. He spent SO much time with us, looking/learning 2 vehicles, and his client service skills are superb. He was thorough, kind, and never full of pressure. We love the MDX and plan to keep it for as long as possible. Also love the security of the lifetime guarantee. We will continue to visit Omid at Acura Carland for future needs and also refer friends if they are in the market for an Acura. Thanks for a great car-buying experience.

army466

Dec 1, 2014

It's my first Acura vehicle and my first time in Acura Dealer, to be honest it was awesome and Mr Vince Roberts was an excellent representative!

fruitcupp

Dec 1, 2014

I came in with my dad to get prices on a possible purchase for a new vehicle. I was very satisfied with the experience, Brian worked with me to try and keep me in the price range I needed. Very friendly people and great customer service

Nils

Nov 30, 2014

Thanks Nick you are great We arrived at 5pm and drove home Before closing in our new car! Only thing they can do better-response on mail.

"Love my car"

Nov 24, 2014

I am extremely pleased with the customer service that I received from both the sales person (Brian Weiss) and the finance manager (Paul). Thank you for all your help

Steve G

Nov 24, 2014

I want to thank my salesperson Nick Despotopoulos and the whole Acura team. Nick answered all the questions I had and made the whole process very easy and smooth. I did not have a lot of time and Nick worked very effectively in getting me out in the time I need to be. I would recommend my friends and family to buy with this Dealer.

GentilozziS

Nov 24, 2014

I want to thank my salesperson Nick Despotopoulos and the whole Acura team. Nick answered all the questions I had and made the whole process very easy and smooth. I did not have a lot of time and Nick worked very effectively in getting me out in the time I need to be. Iwould recommend my friends and family to buy with this Dealer.

jessica aldridge

Nov 21, 2014

I came in a few weeks ago, bought a new car and was very pleased with the service. I recommend asking for Bryan Weiss. He was very professional and was able to get me exactly what I wanted.

Kitsune

Nov 20, 2014

From start to finish (finding the car online to driving away in my new vehicle), my experience with Acura Carland (namely Ms. Tishceona Lyles and Mr. Omid Atlassi) was very friendly, honest and professional.I spoke with Ms. Lyles a few times over the phone, and she was very prompt and helpful in giving me the information I requested, and scheduling my test drive. When I came in to see the car (which was listed for an incredible price!), Mr. Atlassi was personable, patient and informative. He was genuinely interested in why I was shopping for a new car, and what I was looking for. He explained all the features of the car I was considering (a 2012 Honda Accord EX), and clearly knew a lot about the car. He also explained the high standards to which Acura Carland holds all the pre-owned cars they sell. I was very impressed with his honestly about the whole process. And I was very pleased with the condition of the car I came to see.Long story short - I loved the car and decided to buy it. Mr. Atlassi was willing to negotiate the price and I was happy with the final number. (No pressure. No drama.)Mr. Atlassi made the whole experience a pleasant one. He seemed to take great pleasure in his job, but what really impressed me was how kindly he interacted with my 3-year-old nephew who was with me. He made me and my family feel welcome and respected.There are a few things missing from the car I bought (such as the 2nd key), and Mr. Atlassi has been working to try to recover or replace them, which I deeply appreciate.Thanks to everyone at Acura Carland for putting me in a beautiful car that I love!

beckysuid

Nov 19, 2014

Riley and Honda Carland were great to work with. It was honestly an enjoyable process...which is not the norm for car buying.Riley had our best interests in mind, was flexible, patient and nice to be around.While I respect and appreciate dealerships being closed on Sundays, it did not work for our car buying schedule. With 2 jobs and kids with active school and sports schedules, Sundays were the only days we had free to shop for a car.Once we narrowed it down to an Acura, Carland was the only open option in the area on Sunday. Thank you for being open.Thanks again Riley!

Carmen06666

Nov 19, 2014

I wanted to take a moment and give thanks to Acura Carland and in particular my salesperson Marcus McWhorter. He made everything so easy and really added his personal touch to the transaction and made sure I was VERY happy! I would recommend my friends and family to buy with this Dealer-- absolutely!

Pkelly1000

Nov 18, 2014

I was an unusual customer at Acura Carland. I have lived in NYC for the past 38 years, and did not own a car during that time. I am not a car guy, and I have very limited knowledge of cars. This is my first purchase of a car....ever, at age 59. I knew I wanted a certified pre owned Acura MDX, and headed to the lot. Riley Walsh was my salesman, and I was honest with him about my lack of knowledge. He immediately put me at ease, and took all the time necessary to answer all of my questions about the car. He explained the vehicle to me in great detail. He compared and contrasted it with the 2015 models. The first car he showed me was the car I purchased over a period of 3 days. He walked me through all the paperwork and the financing. He even sat in the car with me and hooked up my i phone through the car's system and made sure I understood everything from the sirius radio to the FWD, GPS and everything in between. I drove off with the car that evening feeling like I was very successfully guided through the process and felt secure in my purchase of the vehicle. You have a good, promising salesman here in Mr. Walsh.

scottie.edwards.12

Nov 15, 2014

Charles was great to work with from start to finish. He was pleasant to talk to during our test drive and gave us all the time we needed to fully examine the vehicle we wanted. I did not feel pressured when discussing things with my wife and was very happy with the way Charles tried to listen to our concerns and help us out. Being in sales, I did not feel any reason to feel BSed or conned. I will be recommending charles to friends and family when needed and look forward to enjoying my vehicle for a long time.

Stephanie C.

Nov 14, 2014

I found a late model used car on line that looked clean, in excellent condition, and in my price range. I contacted the dealership by phone. They were very professional. They confirmed the vehicle was there, scheduled a test drive, and did several follow ups. Once I arrived I was given prompt, courteous attention, even though it was a relatively small purchase for their business. The car was in the condition that I expected. I purchased the car. it was a simple cash purchase with a trade. They were flexible and dealt with me the same as if I had purchased a 35,000 car. The car is running well, no surprises. Vonnie, Kevin and Rich were all great! I would go there for my next purchase, which will be relatively soon. My daughter is in the market.

Jen

Nov 12, 2014

We have been searching for a Acura now for several months. We did our shopping and were looking for the best price. Kevin and his team negotiated with us and made things easy for us. They got us to the lowest possible price and we are happy with our new Acura!

cameronstacy

Nov 11, 2014

This was my second purchase at this dealer for the same type of car. My first experience was good, but this one was exceptional! My salesman greeted me at the door, the way they do at all dealerships. He patiently listened to the small details that I stated must be included in my vehicle and helped me to find just what I wanted. His mannerism, attention to detail, and the ability to go to work in that finance department made this experience exceptional! Thanks Steven Fisher!

screach

Nov 10, 2014

We just bought our third car from this dealership. We couldn't be any happier with the experience. I would recommend anyone use them for a no hassle great car buying experience.

B. Reed

Nov 9, 2014

I want to thank Omid Atlassi, He is a very well professional salesmen, and made our day when he gave my daughter a very good deal on an Acura TL. To be honest, he is one of the best car salesmen I have ever met. Omid you are the best!!!!

B. Reed

Nov 8, 2014

I want to thank Omid Atlassi, He was a very well professional salesmen, and made our day when he gave my daughter a very good deal on a car. To be honest, he is one of the best car salesmen I have ever deal with. Omid you are the best!!!!

jenemoose

Nov 8, 2014

I want to thank Riley for making this deal very easy for me. I usually have my dad with me to hold my hand but this time he wasn't here! Riley made this experience enjoyable and low stress! He has a great personality and is easy to work with.

Rich fleming

Nov 5, 2014

Returning customer third time. Solid operation, friendly, patient, helpful, organized and fair.Worked with Nick D.Knowledgeable, friendly, relaxed, easy to working with and an advocate.Nick is definitely an asset to this sales team and dealership.

queenbsurf

Nov 4, 2014

It was a pleasure working with Bill Scurry! He is one of the funniest, friendliest, and professional salesmen we have bought from! Definitely will be in business again with him!

KMCLE

Nov 1, 2014

I have worked with Hugh Kronitz for my last 5 cars. I lease my cars and with a lease the emphasis is on convenience and lowest monthly payment. I have always shopped the deals that Hugh has quoted me and he is consistently lower than anyone else. No one has ever been able to match his deals. Not only that, when I have called him to ask if it is a good time to renegotiate a lease or to trade in a car, he will be honest and tell me if I need to wait. This kind of honesty and integrity is the reason I continue to go back to him. I love Acura, Acura Carland, but it is HUGH KRONITZ who keeps bringing me back to the Acura product and to a dealership that is more than 25 miles away from where I live when there is a big Acura dealership very near me. I cannot recommend him enough. He will not disappoint you, as he has never disappointed anyone I have referred to him.

AcuraTLbuyer

Nov 1, 2014

I purchased a 2008 Acura TL last week from this location. Omid, was very knowledgeable, courteous, and helpful. I also had a great experience with the service guy who cleaned the car and the finance manager.I informed Omid the price range I was looking to stay in and he was able to make the transaction happen without a lot of back and forth negotiating.I am happy to say that I took the drive to this particular location.

kmcl

Nov 1, 2014

I have worked with Hugh Kronitz for my last 5 cars. I lease my cars and with a lease the emphasis is on convenience and lowest monthly payment. I have always shopped the deals that Hugh has quoted me and he is consistently lower than anyone else. No one has ever been able to match his deals. Not only that, when I have called him to ask if it is a good time to renegotiate a lease or to trade in a car, he will be honest and tell me if I need to wait. This kind of honesty and integrity is the reason I continue to go back to him. I love Acura, Acura Carland, but it is HUGH KRONITZ who keeps bringing me back to the Acura product and to a dealership that is more than 25 miles away from where I live when there is a big Acura dealership very near me. I cannot recommend him enough. He will not disappoint you, as he has never disappointed anyone I have referred to him.

bcdailey13

Oct 31, 2014

We had a great experience with Nick! He helped us very much during our first car buying process! Acura Carland promised our car within 7-10 days because we bought it brand new. When the factory had problems with the paint batch, Acura Carland lent us a courtesy car for a week. They were easy going on the purchase of the car and really tried to help us make the best decisions in our first car buying experience. Thanks Nick and Acura Carland!

interfx

Oct 31, 2014

Simple process, negotiated right to the point, minimal back and forth... Very helpful & knowledgeable sales person through the process...Would buy again from this dealer!

Adam Stauffer

Oct 29, 2014

Although I didn't purchase a vehicle I just wanted to say my experience at Acura carland was second to none. Travis Allard was the sales associate I dealt with, he and the staff were as professional as any I have ever seen. Great atmosphere and Travis was very knowledgeable about the product and I felt no pressure at all which I certainly expected. Whether you're just looking around or are seriously in the market for a new or Pre Owned Acura go see Travis and the guys down at Acura Carland!

New Acura Member

Oct 29, 2014

Can't say how much I am pleased with the Customer service of the salesman and finance manager at Acura Carland! Kevin Darden is an outstanding salesperson. NOT pushy at all. He found exactly what me and my husband were looking for. He answered all of my questions and got me a great deal on a new Acura! Ed took care of our financing and was very kind. Overall I thought the buying experince was very easy and would tell everyone to go see the guys over at Acura Carland. They are the Good Guys! Thanks again for my new car!

JanineDurden

Oct 25, 2014

Bill Scurry made buying an Acura such a pleasant experience that we came back and bought a second one from him in less than a year!

Joe Ray

Oct 25, 2014

Marcus, Omid & Kevin--All of them Did a GREAT job--Really helpful & nice to work with--Thanks to everyone we dealt with-- Again a great Dealership-Joe & Naomi

Sanderson051278

Oct 24, 2014

My car was beyond repairable and I had my heart set on a used TSX. I stopped by Acura Carland and Bryan had assisted me. He showed me the perfect car within my budget, made everything very easy and quick! Also they provided me with a great price from the start. I would definitely recommend Acura Carland and Bryan Weiss if you're looking for a vehicle!

BSPARKS2425

Oct 21, 2014

I came in no one wanted to help me. The guy that sold me the car seemed as if i was wasting his time at first. Then once i told him i had a check from the bank to purchase a car his tone changed. I only received one key for my car, i was told i must purchase it on my own. I was hassled about the price of the vehicle even though i physically showed Mark the check and the max amount i could spend. I eventually had to get up and leave because i did not have $225 to pay for a "down payment". Mark came chasing me down and told me his "boss" will accept my max offer. THEN I FINALLY GET MY CAR AND THE GAS TANK IS EMPTY!!!!!................HORRIBLE!!!!....ABSOLUTELY HORRIBLE!

krauschenberg

Oct 21, 2014

I just purchased a new TLX and had a fantastic buying experience. My salesperson, Bryan, was very knowledgeable, professional and patient with my many questions. As this was my second Acura, I knew I would love the car, so for me it came down to buying the car at a competitive price, with the features that were important to me. Bryan did a great job of explaining everything about the car to me so I could make the best informed decision. He is friendly and personable and made the process easy. Bryan went above and beyond in delivering exceptional service, and everyone I interacted with at the dealership was very helpful.

rprimm

Oct 21, 2014

No haggle, best price on auto trader. Brian (sales) friendly, knowledgeable, and eager to work hard. Rick in finance, great to work with. Overall simple transaction done quickly and very satisfied.

hansokl

Oct 20, 2014

We had a great experience purchasing a car. Buying a car is never a lot of fun but it went smoothly and was painless. The staff and sales consultant were very professional and helpful. It was great to get additional information from an experience mechanic about our new vehicle. Would recommend Acura Carland and sales consultant Riley Walsh to others.

Eric Baldwin

Oct 20, 2014

Eldin Elezovic was my sales rep wonderful guy went beyond the call to get me what I was looking for in the vehicle I purchased. I would recommend every one I know to go to Acura Carland to purchase there new and or perviously owned vehicle.Eldin thank you sir for such excellent service.Eric Baldwin

hansokl

Oct 20, 2014

We had a great experience purchasing a car. Buying a car is never a lot of fun but it went smoothly and was painless. The staff and sales consultant were very professional and helpful. It was great to get additional information from an experience mechanic about our new vehicle. Would recommend Acura Carland and sales consultant Riley Walsh to others.

mrsenoj

Oct 19, 2014

I had the most pleasant experience at this dealership, especially with my sale consultant Britt Kaminsky. I have never dealt with a car sales person that knew their product better than Britt. His knowledge, ability to explain the different aspects of the vehicle and pleasant/friendly manner were spectacular. He is the reason I would frequent this dealership again AND why I will be recommending the dealership to friends

obeknobi

Oct 18, 2014

I felt like it was a bait and switch. Quoted one price when arriving given another price when I got to the dealership. Questioning the price I was told I heard incorrectly and I was not listening very well. I drove six hours to listen to someone tell me I was wrong,I was placed in an uncomfortable situation. The car sales man was despondent we sat in an office wondering where he would disappear to a lot. I will not deal with this dealership again and I would not recommend you deal with the company unless you have the numbers in writing first.

sportutil

Oct 18, 2014

Recently purchased a RDX from Acura Carland and it was a great experience. Marcus the sales person was the best. Knowing that I am an older person he took his time in explaining everything to me. This meant the world not being rushed. He also had a great attitude that made the entire purchase fun. Thanks Marcus, you are the best. Also please thank Natasha for assisting me over the internet. Really futuristic.

Dbsmith794

Oct 14, 2014

Great experience at Acura. I worked with Eldin Elezovic, he was very patient with me and very knowledgeable on the MDX and didn't mind my thousand questions. I ended up purchasing the vehicle here because of the price, friendly staff and a lifetime warranty! I will definitely refer my friends and will continue to shop here.

Yenrab

Oct 13, 2014

We had one of our best used car-buying experiences at Acura MDX. Nick Despotopoulos worked hard to find a car that fit our needs and budget. He listened to our needs and spent hours with us as we worked out way through Carland's inventory. His knowledge and patience was very much appreciated. We never felt hurried by Nick or any of the dealership staff. All-in-all, a very satisfying experience. Even though the dealership is located an hour away (and further than other Acura dealers), we would return to Acura Carland to shop for another vehicle.

yenrab

Oct 12, 2014

We had one of our best used car-buying experiences at Acura MDX. Nick Despotopoulos worked hard to find a car that fit our needs and budget. He listened to our needs and spent hours with us as we worked out way through Carland's inventory. His knowledge and patience was very much appreciated. We never felt hurried by Nick or any of the dealership staff. All-in-all, a very satisfying experience. Even though the dealership is located an hour away (and further than other Acura dealers), we would return to Acura Carland to shop for another vehicle.

Asya-Eve

Oct 6, 2014

I went to this dealership trying to see a particular vehicle. When I got there the car I wanted to see had sold. But prior to this the customer service department reached out to me and set up an appointment. When I arrived I was greeted promptly, and I never felt pressured! They called me after to see if they could show me any other vehicles, but I had already purchased.

DearestLeader

Oct 4, 2014

I'm always looking for a deal. I tend to buy cars that older and have higher mileage. Other dealerships toss you the keys and tell you to look at it yourself because they're too busy helping new car customers. Acura Carland actually staffs its used car department adequately and they go out of their way to give you a fast and smooth transaction. I inquired online through their website about a car. Tasha called me back in less than an hour to talk about it. I scheduled a visit to test drive and I was helped by Riley and Bill. There was no problem with taking the car to an independent mechanic for an inspection and we were able to close the deal before the dealership closed. If you're buying new or used Acura Carland is the place to go.

Unlim1287

Oct 3, 2014

We had a wonderful experience with our sales person Eldin. He did not rush us and gave us detailed information on two vehicles we were looking at.Overall our experience was great and we love our new MDX!

captain829

Oct 3, 2014

This is my 4th Acura and second from Acura Carland. I highly recommend this particular Acura dealership and Nick D. I have purchased more than 20 new cars and trucks in my lifetime and Nick is the best salesperson I have dealt with!

truevip

Oct 2, 2014

Great experience from start to finish. Our salesmen Eldin Elezovic was very upfront and straight forward. The dealership even offers a free lifetime warranty. I recommend this dealership to anyone that is looking for a new Acura!

cheerchic312

Oct 2, 2014

I bought a new acura from Kevin Darden at Acura Carland recently and I love it. Best car Ive ever owned. He was so friendly and knew what he was talking about and I didn't feel pressured into a car I didn't want. I would buy all my future cars from Kevin and recommend him to all my friends and family members. Ive owned Acuras for many years so I knew already that this car would be a good one. The finance process was very easy and efficient as well and didn't cause a headache like many car lots are known for.

Kautum

Oct 1, 2014

Eldin Elezovic was our sales representative who assisted us in purchasing our new MDX. The overall buying experience was quick and easy. He was extremely polite and knowledgeable. We would recommend this dealership to anyone.

Lady T

Oct 1, 2014

Kevin is the best! He is very attentive and Compassionate!. It has abeen an unbelievable experience. It has been a long time since I was able become mobile again. Due to financial strain. But as soon as I could, they exceeded my expectations. From the application process to the delivery. It has been like welcoming a new born baby into our family. And they are the doctors. I cant go into all of the details but I will tell you that Acura Carland at duluth makes you feel like royaly. I didnt have transpootation to get there so kevin picked me up! From the receptionists on the phone, to the head financal advisor, to the loan specialists, The repair dept. Its almost like everyone knows you by name. And like I said when you go... ask for Kevin Dardin and tell him Tracy sent you! They Truly strive for excellence and I mean STRIVE!!!! they also DELIVER! Kevin thanks again for everything.

DhuntDhunt

Oct 1, 2014

I am typically not one to post reviews online good or bad but after working with Acura Carland I felt compelled. EXCELLENT Experience from start to finish. I am a tough sell and Bill Scurry, Quinten Jackson (Sales Mgr) and Charles Washington all worked diligently to get me in the car I wanted at a fair price. After visits and calls to multiple Acura dealerships, Acura Carland had the best price. Even after the sale I have been back to add accessories and all 3 reps still make themselves available to make sure I am being taken care of. Top notch dealership from top to bottom and they clearly show that they appreciate your business. I would give the dealership and staff more stars if possible. I highly recommend and will do business with them again.

jonjon2015

Oct 1, 2014

Mark Lieberman was such a great salesman that we returned three months later to buy another car. Our decision to buy two cars from Acura Carland was based solely on the great customer service we received from Mark.I hate to shop for cars but Mark made the process very pleasant For our second car purchase we visited other dealers and both us agreed that we needed to go to Mark. Because of visiting a number of other dealers I can honestly say that Mark is certainly one of the best.

wiwill2014

Oct 1, 2014

I purchased a new TLX 9/18/14 at Carland...Bill was very friendly and knowledgeable about the car and the process...He explained to me the details of the process and showed me many of the technical features of the car..He was truly interested in me finding the right car for me. Paul of finance was engaging and made the financing/paperwork process seamless..All and all Acura Carland made the purchasing process quick, easy and doubtless. Thanks William...The car was detailed and very clean when I took ownership..

Teddie Lee

Sep 30, 2014

Kye Jun as well as the finance officer I dealt with were extremely polite and extremely kind. Very patient and hardworking both people were up on their feet and running back and forth in order to make sure that I had the best possible experience at the dealership. I not only recommend you buy and Acura but if you choose to do so, Acura Carland is DEFINITELY the place to go.

TeddieLee93

Sep 30, 2014

Kye Jun as well as the finance officer I dealt with were extremely polite and extremely kind. Very patient and hardworking both people were up on their feet and running back and forth in order to make sure that I had the best possible experience at the dealership. I not only recommend you buy and Acura but if you choose to do so, Acura Carland is DEFINITELY the place to go.

VioletSz

Sep 28, 2014

Great Service. Absolutely the best dealership we have ever deal with. We were greeted with such warmth from the employees. We worked with Nick Despotopoulos, who is the sweetest and most genuine salesperson we've ever worked. Not only does he have a great deal of knowledge regarding vehicles he will work with you to get you best deal. We never once felt pressured or stuck. The paperwork process went smother than I thought. Nick made it a very easy and stress free process. We got a great deal, great service, a follow-up phone call just to be sure that everything was going well, and thank you email a few days later. We would recommend Nick and Acura Carland to any family or friends looking to purchase a car. Extremely satisfied!!! Thanks Nick!!!

JudySHafner

Sep 26, 2014

This was a great experience. I was treated with respect and given complete information on the vehicles I drove. I actually purchased a different vehicle than my original intention due to the salesman listening to my requirements. Thanks for your help and information.

kais12

Sep 26, 2014

The overall buying process was excellent. If you are looking for a good deal with honest people go in and talk to Eldin Elezovic. He is very straight forward and doesn't beat around the bush. I was pleased with the buying experience.

pjrobinson

Sep 26, 2014

I just bought my second Acura from Acura Carland, I could not be happier with the process, this time around I worked with Bill Scurry, Bill was very helpful and knowledgeable about the TLX I purchased. If you are in the market for a new Acura, Acura Carland is the place you want to get it from!

jrcelc

Sep 25, 2014

I had driven an Acura RL, purchased through Nick Despotopoulos, for over seven years before trading it in for a MB E-class elsewhere. Within a year, I knew I missed my Acura and came back to find Nick was still here. What a great surprise! I came back to this dealer because the experience and service were so good the first time around and they reinforced that opinion this time. Nick is so amazingly knowledgeable and customer oriented, he makes the whole experience a very positive one. We knew we wanted a Certified Pre-Owned RDX and found what we thought was the right vehicle for us. We left the vehicle with them to do final prep for purchase completion the following day. When I spoke to Nick the next morning to confirm a few details, he mentioned he'd found they had another RDX that was being shown while we'd been there the day before that he thought I might want to see. So, even though he KNEW he already had the sale, he wanted to ensure I had what I really wanted and his instincts were right on. He brought the second RDX to my home so I could make a confident decision and we went with option 2 (that had my preferred interior color). I got a very fair trade-in value for my MB and am very happily getting back to Acura. The Sales experience has been great and I'm fully looking forward to getting back to the service experience that I already know is second to none!

Wanda Sanders

Sep 25, 2014

We were treated very nicely by Kye Syn Jun who went out of her way to make our car buying experience awesome! Nice Job by all! She was very concerned with every little detail and was very thorough. I will definitely recommend Kye Syn and Acura Carland.

annboggs

Sep 24, 2014

I just want to firstly comment on the salesman, Nick Despotopoulos. When I arrived to see a car that was advertised, Nick showed me the car and then noticed that I was having a problem making a decision. We then regrouped and he showed me exactly the car I wanted. Nick stayed until 10:30 to get me out (as I did not arrive until 7:15). Most importantly, Nick treated me like a Queen! He was so very nice, knowledgeable and patient. He even came to my home after work and programmed my garage remote as I was unable to do so - NOW that is one AWESOME salesman. I would highly recommend him to anyone wanting to buy a car. He knows what he is doing and he explains everything without any pressure. I guess I will have to buy an Acura again when I want another car in order to get Nick to sell it to me. :)

taylorb8

Sep 24, 2014

The customer service I received at Acura Carland from Marcus was awesome. When I first started looking at new cars, I came in looking at the SUVs and he walked through every last detail of the vehicle and was extremely knowledgeable. I started looking around at other dealerships and for different types of vehicles but at the end of the day when I decided what car I wanted (now the sedan vs the SUV) I came back to Acura Carland to Marcus because I knew he would provide the best service. He walked me through the new vehicle I was interested in and was very friendly and honest with me. He truly made my first new car purchase a great experience and I would buy another car from him .

JefferyLebowski

Sep 23, 2014

I'll preface this by saying, I shopped thoroughly for this car before making my purchase. I probably stopped at 15 dealerships before actually making a decision. After seeing the patterns, and how the honest salesmen/managers treat you compared to the bogus ones, it was refreshing to end up at Acura Carland for my purchase. I drove from Tallahassee, FL due to their reviews, competitive prices, and the carfax's were excellent for the two cars I was interested in. Riley was very helpful and showed me the cars. One of which, was exactly what I wanted. I'm a very detail oriented person, cheap, and I've been in sales for a long time, so I enjoy being a bit difficult on large purchases haha. But Riley handled everything with professionalism and a sincere smile. Very honest and down to earth, at no point did I get a sham wow vibe from him. I'd recommend him and the dealership to anyone.

JefferyLebowski

Sep 23, 2014

I'll preface this by saying, I shopped thoroughly for this car before making my purchase. I probably stopped at 15 dealerships before actually making a decision. After seeing the patterns, and how the honest salesmen/managers treat you compared to the bogus ones, it was refreshing to end up at Acura Carland for my purchase. I drove from Tallahassee, FL due to their reviews, competitive prices, and the carfax's were excellent for the two cars I was interested in.Riley was very helpful and showed me the cars. One of which, was exactly what I wanted. I'm a very detail oriented person, cheap, and I've been in sales for a long time, so I enjoy being a bit difficult on large purchases haha. But Riley handled everything with professionalism and a sincere smile. Very honest and down to earth, at no point did I get a sham wow vibe from him. I'd recommend him and the dealership to anyone.

Lide210

Sep 23, 2014

The customer service we received from Eldin exceeded our expectations. He was very knowledgeable, friendly and straight forward. I would recommend this dealership to friends and family without hesitation.

AcuraLover

Sep 22, 2014

Bought a new Acura from Kevin Darden recently and it has been one of the best cars I have ever driven. Kevin was so friendly and outgoing and made buying a new car fun. He definitely seemed to know what he was talking about. The managers were very friendly and helpful in getting me as close to the price I desired. If I ever decide to get a second car or have friends who need cars, I will definitely recommend Kevin and Acura Carland.

dbieller

Sep 20, 2014

Professional, knowledgeable, friendly and helpful provide a brief description of Mark's approach and demeanor to the process of purchasing a vehicle. This was more of a collaborative effort versus a hard sell approach. Mark listened patiently to our expectations, asked questions to verify specific needs/usage and then provided several vehicle options for our review; along with key attributes of each vehicle. We are pleased with the process and the vehicle that we purchased.Carland, and Mark, will be our first choice for our next purchase.

BP804

Sep 17, 2014

We have now purchased 4 vehicles at this dealership and Nick has assisted on 3 of them. He consistently goes out of his way to try to get the customer what they want. His knowledge and passion for his job is evident in his presentation of the vehicles. Even after the sale, Nick is always willing to help with anything while at the dealership for a service visit. We hope to continue to do business here and especially with Nick.

KevinPopken

Sep 16, 2014

Worst experience buying a car ever. The promised me a refund sent over night. It has been 2 weeks and they ignore my emails. Finally I escalated to a manager. It remains to be seen whether I receive it or not. I bought a used car with the them that had only 6k miles on it. I asked many times if there was any damage. They assured me it was immaculate. No issues whatsoever. Soon as I got it home I took it to get serviced to maintain the warranty (it was a Porsche). The service department at my local Porsche immediately sent me pictures of serious damage to the under body. It is a bright red vehicle and it would have been impossible to miss. When mentioning the damage to the manager, he just said they will work on their customer service since there is no way I could prove it.... Next, they were suppose to pick me up at the airport. After repeatedly asking for confirmation on pickup time days before they show up an hour and a half late. It just happens we arrived at the dealership at exactly the time they opened up. Convenient. Instead of ignoring me, they could have simply let me know when it was open and I could have re-arranged my schedule. All in all, they are untrustworthy and deceitful. I recommend trying any other dealership before this one. Even if you save a little with them, it will cost you more in the long term. As a side note, most of these issues could have been addressed by simple communication. An email or an some sort of status update would have done wonders for 2 of the issues. The damage and lying are serious however are serious issues that should make anyone stay far far away from them.

Ajsoccer422

Sep 15, 2014

Our sales guy was friendly, accommodating and low pressure, thus we found the whole experience not at all stressful, but pleasant. Our only negative comment was the fact that the sales guy kept going back to his manager to consult with when the negotiation began, however we understand that's the way it's done. Again, overall, we were pleased with the low-key approach.

Alston Cumming

Sep 14, 2014

I recently bought a used 1996 Acura RL from Nick. I've had some bad experiences with car dealerships in the past but my experience with Nick was quite the opposite. He was very professional and helpful with me and what I was looking for in a used car. Nick listened to my needs and provided me with excellent customer service. He wasn't pushy and was very knowledgeable. He also went the extra mile and completely detailed the car before I purchased the vehicle. I would definitely recommend Nick to anyone looking to buy a new or used Acura. Thank you Nick for a very pleasant buying experience.

GADAWG15

Sep 13, 2014

We recently made our third purchase from Acura Carland with the help of our sales person, Nick Despotopoulos. We always receive excellent customer service and leave with a great deal. Nick is a wonderful low-pressure sales person and knows everything about the Acura brand. Great experience & very happy customers.

gadawg15

Sep 13, 2014

We recently made our third purchase from Acura Carland with the help of our sales person, Nick Despotopoulos. We always receive excellent customer service and leave with a great deal. Nick is a wonderful low-pressure sales person and knows everything about the Acura brand. Great experience & very happy customers.

mccl222

Sep 7, 2014

We really enjoyed our dealings with the staff at Acura Carland; they were very helpful and understanding during the process of purchasing a brand new Acura MDX. We also love that we get a Life Time Warranty on our new MDX! We will definitely recommend our friends to our friends at Acura Carland. Thanks to Mark Lieberman and Jeff (GSM); we are very happy customers.

mbowra

Sep 6, 2014

We left Acura Carland excited to have bought a new car. No hard sales, no tricks, double talk and no stress.. They are as proud of their cars as we are of our new MDX. Bill Scurry was very knowlegeable and personable. We very happy customers.

Gtcreate

Sep 3, 2014

My husband and I had to trade in our less than 2 year old Lexus IS250 for a larger vehicle to accommodate our new twins. We came in intending to buy used and worked with Charles Washington and ended up buying new. Charles was very helpful and patience. He was honest and if he didn't know the answer, he specifically admitted it and then went to find out the answer. Many other car salesmen would just agree and try to appease the customer. Finally when we purchased the car, the finance office was taking FOREVER to process us. Acura Carland brought in Ed Ackerman, the assistant sales manager to help us get out quicker. They took us into a side office to fill out the paperwork and get all the payment paperwork settled up. Overall we are very happy with the experience and the car.

KevitaSC

Sep 2, 2014

We had the best experience at Acura Carland, from the moment we made our first online inquiry to the time that we drove off the lot in our new MDX! Eldin made us very comfortable and didn't pressure us at any time. He was extremely knowledgeable about the vehicle. Thank you for the attention to customer service and the avoidance of the usual high pressure tactics that customarily come with purchasing a vehicle.

Pheastoc

Aug 31, 2014

Mark Lieberman and Kye Jun were very helpful, patient and friendly showing us the cars at Acura Carland. Thanks. We are very satisfied with our Acura RDX purchase! Excellent service!

166skeeter

Aug 30, 2014

Bill Scurry was very professional and helpful throughout the several weeks I was considering an Acura. He worked with us on options, my trade in, and pricing, and we drove home in an RDX last week! The buying experience was anything but stressful- very pleasant!

166skeeter

Aug 30, 2014

Bill Scurry was very professional and helpful throughout the several weeks I was considering an Acura. He worked with us on options, my trade in, and pricing, and we drove home in an RDX last week! The buying experience was anything but stressful- very pleasant!

bonnie.rousey.9

Aug 30, 2014

I have such confidence and trust in my salesman, Hugh Kronitz, and service rep, Steve LeCount, that did not consider buying any other car than Acura. Hugh makes the selection and purchase stress free. Steve oversees the maintenance and needs of car with honest assessments and suggestions. I feel very comfortable having all my service performed at Acura Carland. They are very generous with a loaner car when needed and staff very friendly.

smia21

Aug 30, 2014

Acura Carland is an amazing dealership. After visiting various other Acura dealerships, this location provided me with excellent customer service and a great deal on my car.

Acura MDX owner

Aug 29, 2014

I had a great experience buying from Acura Carland. Kevin Darden did an awesome job through the whole process. I strongly recommend this dealership and asking for Kevin. He is the best.

MDXTL

Aug 27, 2014

The hassle-free experience with my Salesman Britt and and Business Manager Paul almost made the purchase fun. That's saying a lot considering most people equate buying a car with having a tooth pulled! This is not my first Acura and won't be my last. I have been dealing with Acura Carland for fifteen years now and they have earned my loyalty.

notagain

Aug 22, 2014

I was out in the parking lot and a spanish speaking sales person greeted me. At first he sounded like he understood what I wanted. But when I told him I was not looking to buy till next month, he said he would go find someone else to help me. No one came to help so I left

apressley

Aug 19, 2014

These guys are professional and kind. My financing was done in minutes with no headaches. Omid made sure I understood everything about my new vehicle.

Antelope52

Aug 18, 2014

The overal experience with Riley Walsh and customer service was just remarkable. Riley took care of me perfectly as if he is a real brother. I look forward to doing business with Riley in the near future again.

bmwgirl14

Aug 18, 2014

I'm so happy with my purchase from start to finish with Acura Carland. I spoke with Natasha Marques about the cars I was interested in and she made me feel very comfortable unlike some other experiences I have had with pushy sales people. She told me that she was sure I could drive off with the car of my dreams. I was a little skeptical at first because she made it seem to good to be true. But when I walked into their dealership my salesman Riley Walsh was patient and attentive and answered the question that I had about the BMW I test drove. Truth is not only did I fall in love with the vehicle, but the people at the dealership. I've always wanted a BMW and I never thought that the process to get one would be that easy. The finance manager Paul went over every single detail of my contract and made me feel confident about my purchase. The one criticism that I can say is that I was at the dealership for quite some time, but because it was Saturday and busy, I didn't mind so much waiting. All I can say is I cant believe I found this place and I don't think I will buy from any other dealership.

Pm581209

Aug 16, 2014

The customer service I received from Mark Lieberman was remarkable.. Mark help me set up my phone and he also showed me how to work some of my many features in the car.. I look forward to doing business with Mark in the near future...

MG

Aug 15, 2014

Great buying experience at Acura Carland. Everything Bill offered to me he delivered on. Since this was an out of town purchase he made it very easy.

mjg5815

Aug 15, 2014

Great buying experience at Acura Carland. Everything Bill offered to me he delivered on. Since this was an out of town purchase he made it very easy.

SadieP

Aug 12, 2014

I just purchased my second used Acura from Acura Carland salesman Britt Kaminsky. Britt helped me purchase my very first Acura (TSX) 2 years ago and is one of the reasons I'm so in love with Acuras today. He is very knowledgeable, patient, and helpful when it comes to the whole car-buying experience. He also takes the approach of adviser when it comes to negotiating with the dealership. I never feel like his intentions are to work against me; the customer. When I outgrew my TSX after having my first baby, Britt was the first person I called to help me find a RDX. He took a much-appreciated hands off approach while I previewed the car alone, while always being available for any questions I might have. I'm pleased to say that I purchased the RDX from him this past weekend and know when I need another Acura, he will again be the first person I call.

SadieP

Aug 12, 2014

I just purchased my second used Acura from Acura Carland salesman Britt Kaminsky. Britt helped me purchase my very first Acura (TSX) 2 years ago and is one of the reasons I'm so in love with Acuras today. He is very knowledgeable, patient, and helpful when it comes to the whole car-buying experience. He also takes the approach of adviser when it comes to negotiating with the dealership. I never feel like his intentions are to work against me; the customer. When I outgrew my TSX after having my first baby, Britt was the first person I called to help me find a RDX. He took a much-appreciated hands off approach while I previewed the car alone, while always being available for any questions I might have. I'm pleased to say that I purchased the RDX from him this past weekend and know when I need another Acura, he will again be the first person I call.

Neal.Levine

Aug 10, 2014

Nick was an invaluable resource. He was knowledgeable, helpful, and a true professional with unlimited patience and willingness to help. His approach was more of a "trusted adviser" than a salesperson. My plan is to purchase all of my future vehicles from him and would recommend his services to anyone interested in being treated well by a consummate professional.

Jane from Duluth

Aug 9, 2014

I recently purchased an Acura TL from Acura Carland in Duluth. What a wonderful car! I would like to thank Nick Despotopoulos, my sales consultant,, who walked with me through the entire process. First, Nick listened and learned what was important to me. He was knowledgeable, professional, patient, and courteous as he showed me different options. I felt that Nick served as my advocate each step of the way. Thank you Nick! I REALLY like my Basque Red Acura TL! I also appreciated the courtesy and commitment to excellence I witnessed from other Acura Carland team members. Among the names I recall are Paul Byun, Bob Benson, and Gian Baroni. I also had a short interaction with the service department which was very favorable. Thanks to everyone; Ill be back for service!

FNC87

Aug 7, 2014

We had done our homework on-line and came in to see the Acura RDX. Britt Kaminsky was exceptional - open, candid and committed to helping us find the right car for our family. Would highly recommend this car dealership and Britt!

ActionJackk5000

Aug 7, 2014

The sales consultant Brian Weiss was very knowledgeable and friendly to work with. He presented me with and gave me a great selection of cars to test drive and choose from. He listened carefully and too all the details of the things and kind of car I desired. Next, I sat down the financier/financial manager and to my surprise he got me a better deal than was first agreed to. It was unbelievable. Glad I came to Acura Carland in Duluth. I will highly recommend this dealership to others

Jack

Aug 5, 2014

Fortunately or unfortunately I have purchased many cars over the years from many different dealers throughout the US. Rarely do I do reviews but I feel it is absolutely required this time. From start to finish the transaction was transparent, professional, and most importantly; they listened to me, the customer. My sales person was Bryan Weiss and I highly recommend if you are looking for an Acura and an honest Acura Dealership you will not go wrong with working with Bryan and Carland in Duluth. No pressure, no upselling, just courteous, friendly and concern over customer satisfaction. No "back of the napkin" kind of behavior. Presented the deal open and honest, no hidden fees and with integrity. This even extends into the service and parts department. I had a question and both departments went out of their way to find the answer and even asked if they could help further. Based upon my experiences with Lexus, Jaguar, BMW, Porsche, etc, compared to the service and, satisfaction I received from Bryan and the dealership, by far the best. Bryan continues to follow-up to make sure things are as I expect. Don't want to go on, just be assured, you will be making the right decision buying an Acura from Bryan and Carland in Duluth.

wolverine1971

Aug 5, 2014

Fortunately or unfortunately I have purchased many cars over the years from many different dealers throughout the US. Rarely do I do reviews but I feel it is absolutely required this time. From start to finish the transaction was transparent, professional, and most importantly; they listened to me, the customer. My sales person was Bryan Weiss and I highly recommend if you are looking for an Acura and an honest Acura Dealership you will not go wrong with working with Bryan and Carland in Duluth. No pressure, no upselling, just courteous, friendly and concern over customer satisfaction. No "back of the napkin" kind of behavior. Presented the deal open and honest, no hidden fees and with integrity. This even extends into the service and parts department. I had a question and both departments went out of their way to find the answer and even asked if they could help further. Based upon my experiences with Lexus, Jaguar, BMW, Porsche, etc, compared to the service and, satisfaction I received from Bryan and the dealership, by far the best. Bryan continues to follow-up to make sure things are as I expect. Don't want to go on, just be assured, you will be making the right decision buying an Acura from Bryan and Carland in Duluth.

Franko

Jul 31, 2014

Everyone was great at Acura Carland. Riley did a great job of being low pressure and just letting me check out the Ridgeline. The rest of the guys at the dealership were great. Everything was straight forward and no games. There was a little negotiation but that is to be expected when you buy something. Ed and Rich were great at the front and back end of the deal. Financing was quick and easy and the facilities were very nice. I recommend Riley and Acura Carland for your next purchase. Easy to deal with and good pricing. I love my new, used Ridgeline. Thanks.

Shiva Naga Velagaleti

Jul 30, 2014

I recently bought an Acura RDX w/ tech package from Acura CarLand. I was overwhelmed by their service from the initial kickoff of my buying process. Kye Sun Jun was the Korean lady who assisted me and helped me in picking the right car. I asked her many questions in the whole process and she explained me each feature in the car so patiently. There are few really good things CarLand provides, one among them of amazing feature package CarLand offered was the lifetime warranty they provide for the car. I went around couple of dealers to buy this car but after reviewing all, I figured out that CarLand was standing above all with what they provide to customer to see them happy. I have read many reviews before going to CarLand to see if that was correct but they proved wrong, the way sales person takes care of their customers was really amazing. I will definitely recommend this to all my friends. Thank you CarLand team for holding up until 10pm to close my deal. Thank you CarLand Team.

mrsmb

Jul 26, 2014

My husband went to the dealership to inquire about a newly acquired 2008 Acura RL that was purchased from a private owner. He was greeted by Nick Despotopoulos a sales consultant. Even though he was not there to make a purchase, Nick advised him on any and all concerns he had about the car. He even printed out cheat sheets on programming and also did some programming for him. He could not have gotten as much help and concern from another sales person if he were buying a brand new car. There was no hassle,no rush, no "why are you asking me". Great guy all around. A week later and my husband is still singing his praises. He's a "go to" guy at the dealership. Thanks Nick

Yue

Jul 26, 2014

I just bought the RDX from Acura Carland. They provide me a fantastic experience. Especially the salesman Hector who is really patient help me do everything. They also gave me a good deal for trading-in my old Mini Cooper. Great team, great service, great car

Phyliss Bocage

Jul 26, 2014

My husband went to the dealership to inquire about a newly acquired 2008 Acura RL that was purchased from a private owner. He was greeted by Nick Despotopoulos a sales consultant. Even though he was not there to make a purchase, Nick advised him on any and all concerns he had about the car. He even printed out cheat sheets on programming and also did some programming for him. He could not have gotten as much help and concern from another sales person if he were buying a brand new car. There was no hassle,no rush, no "why are you asking me". Great guy all around. A week later and my husband is still singing his praises. He's a "go to" guy at the dealership. Thanks Nick

Acura driver forever

Jul 22, 2014

I called acura Carland and made sure they had the right vehicle I was looking for. The salesperson Hugh took the time to check and call me back with current availability. I went to the dealership t Hat day, met with you who worked out all the pricing for me. No going back and forth with managers in another room. Hugh mad the my car buying experience easy and pleasurable. We be back to get anther car from Hugh in the future. Thank you Hugh and acura Carland

southernyankee10

Jul 20, 2014

I had a BMW 740i and it was totaled in a wreck. I was in the market for another 740i and had narrowed it down to three all from private parties. Was passing the Acura Carland dealership and realized that I had not really even considered an Acura so I thought I would take a look. I was aware that Acura is considered a premium vehicle. Met by Nick and he showed me a real nice RL. We took it for a spin and I was impressed. Back at the dealership Nick took me through the process and I ended up purchasing the vehicle. While the automobile was impressive Nick was equally impressive regarding his product knowledge and professionalism. I passed on the BMW 740i and I am glad I did.I had a bit of a picture in my mind that I would never have this type of positive experience with an automobile salesman; I sensed that Nick was my advocate with the sales manager in getting me close to the price that I wanted to pay for the vehicle. I did not think folks like Nick existed. I was wrong. Thanks Nick!

Barbieruns

Jul 14, 2014

Went in simply to test drive RDX...met at door by a half dozen salespeople talking...standing around and talking...Nick the salesperson was rushed, bothered, and left us for extended periods of time. We later learned he was taking care of other customers while we were left....and left...and left...so we left. He asked us when we were coming back (in my mind...NEVER) - Saturdays were his busiest time...so try to avoid Saturdays if possible. Guess what Nick...we are going to avoid Saturdays and every other day. You lost a sale...you lost all sales for the present...future...and always. Previously purchased two other cars here...NEVER EVER AGAIN! Wow, so much has changed about this dealership...and not for the better. Kudos to those who experience greatness here....

Shreya Patil

Jun 23, 2014

Just purchased a super pretty 2014 Acura TL! It's my 4th car (1 CL, 3 TL) from Acura Carland and I wouldn't even consider going elsewhere. Exceptional dealership. Steve Lecount in Service, Quentin Jackson in Used Car Sales and Rich Mahoney in Finance were absolutely superb. Buying a new car is never easy but when you have loyalty to your dealership and them to you, it's actually a really fun and exciting experience. Excited to remain part of the Acura Carland family!

Tparkerjr

Jun 23, 2014

Bought a car there two days ago. Got a great deal and great service. If you decide to go see Britt.

Acura for life !

Jun 19, 2014

The sales team is wonderful and extremely informed on all aspects of ACURA. The service department is like no other and I actually traded in a luxury BMW to come back to the Acura service department!!!

Carlos L. Simon

Jun 17, 2014

After viewing the 2014 Acura TL Tech online, I called Acura Carland to see if the vehicle was still available. Thankfully, it was. I was then directed to Hugh Kronitz. After explaining my interest about the car, Hugh not only explained everything I needed to know about the vehicle and it's capabilities but worked with me to make my car buying experience a seamless transition. Every aspect of this process was well received and my wife and I really valued the way our time was conducted. I would highly recommend Acura Carland and Hugh Kronitz to anyone looking for a new or used Acura. Thank you for a wonderful experience.

Denise1234567

Jun 9, 2014

I just wanted to let you know that I had a GREAT experience at Acura Carland. I have been searching for a used MDX at an affordable cost, and found one at your location. Marcus McWhorter assisted me each step of the way! He patiently answered every question, and even followed up with helpful information. He went above and beyond. Though the purchase price was $12,200, he treated me with the same level of respect and professionalism as if I was purchasing a brand new car.In the process of car shopping, my husband and I went to another dealership. Although we had made an appointment, we waited 45 minutes to test drive the vehicle. When we took that car for a test drive, it smelled like vomit, and the person driving with us knew NOTHING about the car. We brought the car back, hopped in our own car, and took off. It wasn't until TWO DAYS LATER that anyone even asked us if we were still interested! The experience couldn't have been worse.I share this story with you to let you know that customer service really DOES matter, and people like Marcus make it happen. Marcus sold us that MDX because he took the time to not only hear our concerns but also actually address them (he had the timing belt replaced). My husband and I are VERY impressed with Acura Carland, and we've already recommended your dealership to our friends.One last thing - what continued to impress me was that my car was cleaned, fueled, and ready when I came to pick it up. Those "little things" make a HUGE difference and go a long way.WAY TO GO, Marcus and Acura Carland! Sincerely,Denise Cox

southnmt

Jun 6, 2014

Bill made the buying experience very easy. He explained each step of the process. And he was very knowlegeable on the product. I will tell all my friends to go see Bill

JFT

May 31, 2014

Contacted Omid via internet inquiring about used 2012 Honda Accords. He responded very quickly and professionally. Made an appointment, had the car I was interested in ready for me, agreed to price quickly and accepted trade in offer that was quite fair. Rich in finance found me a great rate. Best experience buying any car in quite a long time. Follow up from Omid has been exceptional.

LionelM

May 31, 2014

I contacted Acura Carland via the internet and got an immediate response from Nick Despos. He answered my questions without pressuring me or hassling me with phone calls. I visited Nick at the dealership, and we worked out a good deal on a 2014 RDX with Tech package. He was the most thorough car salesperson I have ever dealt with and the experience was positive. The sale was completed that night and I drove home in the new RDX. A quick, painless experience. I love the RDX and all it's features. For the price, it is one of the best values out there and Acura Carland made it even better. I strongly recommend them.

elliecaba

May 22, 2014

I've been looking for a 2011 Pre-Owned Acura MDX with very low miles for over a month now. Acura Carland has great selection in stock ranging from price, miles, and color. Gustavo Espinosa was my sales rep that I worked with. His knowledge on Acura product made my purchase easier since he was able to inform me on all details about 2011 MDX. Making my purchase a great experience over all.

Dick Miller

May 5, 2014

I am a 12 year customer of Acura Carland. When it became time to purchase a new car, my excellent experience with the service department and the people of Acura Carland was one of the primary reasons I chose to buy a new Acura. I simply wanted to stay with people like Jack Haney, my primary contact in the service department, who always makes me feel like I am his most important customer, and Tamila, who handles all the paperwork and billing. I was very happy to take advantage of a recent special sale of Acura demonstrators at the dealership and Marcus McWhorter, Internet Sales Manager, did and excellent job of making me aware of that special sale. He made my new car purchase an excellent experience starting with a test drive and spending time with me to make sure that I was familiar with all the new electronic control features of my new Acura. Richard Mahoney, Finance Manager, did an excellent job of taking me through the closing of the sale and I was very pleased with his work. Acura Carland is truly a Five Star Organization with people who maintain a very high level of customer service.

Coach Todd

May 2, 2014

After looking on Cars.com for 3 weeks and inquiring on several cars at several dealerships, I inquired about a used 2013 GMC Acadia they had on their lot that they took on a trade. It was reasonably priced with some extra equipment. Marcus McWhorter responded to my inquiring. I had a couple questions and decided it was worth the 40 mile drive. George Foster the Internet Director also followed up the same day. So I went to the dealership not expecting too much. Marcus was fantastic, great attitude and THE nicest sales associate I've met at a dealership. I thought "...there's no way this guy is like this ALL the time..." so i asked around at the dealership and even one of the porters confirmed that was just how he was. Agreeing on a price was simple and way quicker than I was used to. I got a great price on a great vehicle. Paul in finance was very efficient and quick. I already had my financing lined up, Paul asked if I wanted him to try and beat it, that was it. No sales pitch, I said sure, if you can I'll give you a shot. In 5 minutes he beat an already great rate by 1/4%. At no point in the whole process did I feel any pressure, even for the warranty. So last thing, I needed to run back in the showroom to get a phone number for an accessory guy they recommend, there was a couple at Marcus's desk. As I'm coping a phone number down I ask them if they were working with Marcus on a new car, they indeed were. I told them how pleasent my transaction with him was and they told me, "this is our second car from here, we specifically requested Marcus, we won't use anyone else ever again." Give it a shot, I don' t think you'll be disappointed.

KH

Apr 25, 2014

Bought a 2011 Lexus RX350; was dreading the whole car-buying process but had a very professional experience with these guys and I got a good deal on the car. Nick and Rich were timely, customer oriented and did not pressure me and we made a good deal. I highly recommend this place.

Stephen

Apr 7, 2014

All of the sales people were very friendly and helpful. Buying pre-cert cars defnitely, gives you piece of mind.

Nedra Mckinley

Mar 29, 2014

Had a great experience! Great deals! They even have me an awesome value on my trade in! David Edwards made me feel at home & treated me as if I was his family member! Don't buy an Acura anywhere else but here! Paul in Finance is also awesome!!! Thanks guys love Nedra!

Angel Higgins

Mar 18, 2014

Bill Scurry and the team at Acura Carland are AWESOM! Best eexperienceeber in purchasing a vehicle. Word of mouth will be my mmarketing strateg for these guys. Just love thwm!

Sri Vadlamudi

Mar 13, 2014

Talking about a favorite place to visit, I don't think anyone ever said a car dealership. I believe I can say that. I used to take my 2005 Acura TL for service regularly to Acura Carland until I traded this car to by myself a new Acura 2014 MDX. Everything from trading in my car to buying the new MDX happened in less than 3 hours. Perfect, that is exactly how I would like to shop, quick and easy. And Britt Kaminsky and the Acura Car dealership made that happen. Even after buying the car, I was not really rushed. Britt took all the time needed for me to get to know my car (from all the options in the car to even pairing my phone to the car using bluetooth). I would definitely recommend my friends Acura Carland if you are looking to buy a new Acura or servicing your Acura car.

TSX Wagon Guy

Mar 7, 2014

Funny enough - I hate(d) used car dealerships. I worked in a dealership many years ago and 100% loathe the businesses practices I learned there - and have seen in many dealers since. Games on pricing, pushy deal-makers, the "let me let my sales manager work on you" schtick, and the ever-famous, "I know you've been here since breakfast, but can I get you a free hot-dog for dinner? We're almost done." routine. Bleh. I found the Acura Carland '12 TSX Wagon online, but was planning to buy an identical car at another independent broker 30 miles away. Acura Carland was closer to my house for a test drive (to see if I liked the model overall), so I dropped by unannounced for a review and test drive. The Acura gods were smiling on me that day because my copilot was salesman David Edwards. Eventhough I MUST have come across as an abrupt jerk, he was repeatedly awesome. He explained features of car, benefits of buying certified pre-owned from the dealer, and most importantly - he let me leave when I was ready to leave. No games. No time tactics. He emailed me the carfax with a nice message later that night. I reviewed all the information, realized the benefits he mentioned, and the overall quality of this particular car; I emailed back with more demands two days days later - all of which he addressed with patience, ease, and no push. That night after all negotiations were done (over email), I showed up to buy. Y'all, I was in that dealership less than an hour! Car was prepped on my arrival, we signed papers, lined up financing, reviewed optional coverages, and got EVERYTHING squared away. THAT was amazing. I had such a positive experience, I may have to wholly reconsider my views on dealerships - at least THIS dealership. Go there. Ask for David. Walk in to Paul's office with a smile - he is the finance manager whom beat the best rate I could find by almost 2 points. So so so so happy. SO HAPPY!

RK

Feb 25, 2014

Shopped online and drove 4 hours to purchase. David Edwards was outstanding. He is reason enough to go back to this dealer. Honest, straightforward and hardworking to get you in the car with a deal you are happy with. Car was as advertised - sold at a great price. Had financing in hand but they found me .75% better rate. All in all great experience

New Acura Owner

Feb 11, 2014

The team at Acura Carland provided impeccable service and hospitality and made the car buying process very enjoyable! A special thank you to Charles, George, and Paul for doing such a great job!

HappyWithMyPurchase

Feb 9, 2014

Bought a 2010 jeep, worked with Charles Washington, very positive experience and would buy again from this dealership. Never pressured, very satisfied with value (price paid for the car purchased).

Melissa

Jan 20, 2014

I was very impressed with Acura Carland and Marcus McWhorter. I spoke with him through email, phone, and texts. He did not avoid or evade truths and worked very hard to keep me up to date and in the loop. I drove from nearly 3 hrs away and it was more than worth the trip. I have purchased about 10 cars for me and my family over the years and this was by far the easiest, quickest and most fair and open experience I have had. I would not hesitate to purchase from this dealership and salesman again!

MH

Jan 20, 2014

I had the pleasure of working with High and he made the experience pleasant. I would recommend them to friends and family.

Mike

Jan 10, 2014

I visited the dealership to meet a sales representative (Mr. Charles Washington) that I had spoken with on several occasions about a new MDX. My wife knew what she wanted, but I just needed to see what kind of money I was going to have to spend. The deal I was looking for was through a preferred buyers program from a club membership. Unknown to me, the buyers program excluded the MDX with the options we wanted because it is so popular. However, the sales manager (Abraham Caracheo) offered me the deal anyway! Further, I brought my wife's old car in to see what the trade in value was. They had the car sold before I could give them the keys. I had to be given a loaner to get home, while the new car was being prepared for sale! I hate buying cars. The whole transaction process makes me uncomfortable. Not with Acura Carland. Thanks guys.

Donna C McAvoy

Dec 30, 2013

I had purchased two Acuras from this dealership in the past and knew that when the time came there would be no other place to consider for another car. Hugh went above and beyond to help me find something that I loved that would work in budget. From the first phone call to the whole experience at the dealership everyone there was so helpful and professional. I would never consider looking for a car anywhere else.

Repeat Buyers

Dec 26, 2013

Second purchase from Acura Carland in 3 years and will definitely be back.

Native of Gwinnett Co.

Dec 18, 2013

The entire experience was easy, uncomplicated, and fair. I can't find anything negative about my experience at all. Hugh Kronitz was a pleasure to work with, and Gian was patient and informative when explaining the working of my RDX. I had researched costs prior to test driving, and knew the price quoted was fair as well as my trade in. If you are looking for a great car buying experience, go to Acura Carland.

A satisfied customer

Nov 7, 2013

Just wanted to take the time to commend Omid (Hope) for his professionalism during my recent purchase of a new vehicle. He was always there to answer my questions, presented himself in a professional manner, and went that extra mile to make sure the experience was a satisfactory one. He knows the product well, never pressured me, but conducted himself in the manner of a great salesperson. He explained all the features of the car prior to my driving off the lot. He was receptive to work with me during the negotiation process. He has followed up with me since selling me the car. I would highly recommend him to any of my friends or acquaintances.

Vic from Lawrenceville

Nov 1, 2013

The whole process at Acura Carland was great. The car I wanted was available and ready when promised. The salesman knew the answers to my questions and worked very hard to get me a deal I was happy with. Everyone at the dealership are friendly and nice to do business with. This is why I keep going back! Just bought my 6th Acura from this dealership.

Becky

Oct 16, 2013

My husband and I recently purchased an RDX from Omid (Hope). We received such personalized and exemplary service that I just had to let you know. We arrived at 5:30 p.m. on a Saturday after talking with Omid over the phone. He was extremly patient and knowledgeable about the RDX and its features. He did not try to add on extra costs and delivered the car and price as quoted over the phone. He stayed until 8:45 pm with us patiently waiting for my Rogue to be towed in and showing me how to sync my phone and operate all the features of the RDX. We never felt rushed even after the deal was closed. On Monday he called as promised and arranged for me to have a hitch installed on my new car. When I arrived he met me personally, drove my car around to the service area, and transferred my belongings to the loaner car. He even walked me down to my old car so that I could take a picture of it. The next day when I picked up my RDX he was in a meeting. He called me later that day to make sure everything was okay. I NEVER expected such incredible service when buying a car. Quite frankly I was dreading the process. I would highly recommend Acura Carland and specifically Omid (Hope). I love my new car! Thanks for a great experience. Sincerely, Becky

Shane

Oct 8, 2013

We located a Buick Enclave on Cars.com at this dealership. I called to inquire about the vehicle and spoke with sales associate Danny Kim. He confirmed that they did still have the vehicle. I asked several questions about financing and he politely transferred me to Mrs. Irene Hill. I informed Mrs. Hill of my credit score and financial situation. She answered all of my questions honestly and directly. I informed her that I was serious about purchasing the vehicle. She informed me that if we made the 1.5 hour drive to Gwinnett from Pickens county and liked the vehicle after the test drive, she would get us financed. We made the trip and thankful that we did. When we arrived, Mr. Kim had already pulled the vehicle around for the test drive. He was very polite and patient during the entire process. He answered all questions fully. When we decided that we wanted the car, Mrs. Hill delivered the financing she promised with an awesome rate! The entire process was by far the best experience my wife and I have experienced purchasing a vehicle. I would definitely recommend Acura Carland!!! Thanks to Irene Hill and Danny Kim.

Diane in Jax, Fl

Aug 14, 2013

I had wonderful experience at this dealership. Gian took me for a test drive and thoroughly explained the different features. Gian was patient and kind and gave the information in a detailed but understandable explanation of the highlights or questions I had. I had a great buying experience. Rich explained the papers I sighned and gave me a self addressed Fed Ex envelope to return my title along with extra key. The car was just beautiful when I got in it before leaving. Gian, sat in the car and in detail explained the features of hands free, map, etc. So much information in short amount of time, explained in understandable way. Excellent overall experience.

patti

Jul 27, 2013

Great experience-- no games, just a fair deal. I would highly recommend Hugh and Acura Carland.

Karen

Jun 3, 2013

I just received my 6 car from Acura Carland and the experience has always been as excellent as the first time. I have to say they are the best in what they do. I had repairs done to my second car due to an accident and it was amazing. Being someone not car savy they explained everything and took care of my transportation in the meantime. My person that I see is Hugh Kronitz in Duluth, Ga. He is so awesome. He pays attention to what I want in a car and stays focused on that. I have used him every time. He is honest and keeps my interest his utmost priority. I have never seen any salesman there be anything but nice and friendly. It is a wonderful atmosphere and very comfortable. Financing is a breeze and they are very good.

Suzanne

May 22, 2013

I was never contacted by this dealership, it's a shame because I did buy a EOS from another dealership.

Maryann Aide

Apr 1, 2013

We had been shopping for a used MDX and had a hard time getting a dealership to call us back. Marcus McWhorter of Acura Carland was very helpful and made our purchase a Great Experience.

HM

Mar 18, 2013

I never owned ACURA before in my life and so far I love this car!! It has user friendly navigation system and very good gas mileage. And also people at Acura Carland are phenomena, especially Mr. Omid. Thank you very much for your service with kindly manner.

Tommy and Donna

Mar 8, 2013

My wife and I brought in our 2002 Acura MDX for service. The whole check in process was easy and everyone courteous. Gil was our service rep. We went to the waiting room while they did the service and check-up. We needed some service work done and with 190,000 miles on our MDX we decided to look at cars on the floor. We have loved our MDX and so we wanted to stay with Acura. We looked at the new MDX but decided we did not need as large a car, so we bought the RDX. Our salesman was Mark Lieberman and he was very helpful and professional. We felt he got the most out of our car for trade and we decided on the 2013 RDX with 5,600 miles on it. Just two days, but we like our choice. Once we finished the sales process with Mark, Richard in finance was very helpful. He found us a very low rate to finance and was not pushy on selling the additional coverages. Then Mark spent all of the time we needed to give us a tutorial on operating the car with all of its electronics. A good buying experience, especially because we did not go in planning on buying a new car.

James

Feb 14, 2013

Thanks again so much for your help with the car! Having owned it now for a couple hours I am confident unless something drastic occurs I won't own a different brand from here on out. You and everyone I came in contact with at Acura Carland was phenomenal and this was by far the most pleasurable car buying experience I have ever had.

bubba1963

Jan 30, 2013

I was searching for a 2008 Acura RL and after looking at 4 other dealerships I decided to purchase from Acura Carland. Ricky Davis and Mike Mahoney were great to work with during the process. They were true professionals and went above and beyond to make this a great experience.

Blueaero

Nov 14, 2012

Wow! This was hands down the best car buying experience ever. From the moment I walked in the door until I drove my new car out of the dealership!! I would like to commend Acura Carland, their employees care about customers which often seems to be a thing of the past. My salesman Hope was efficient and knowledgeable which I appreciated, anyone looking for an Acura should come see these folks. They will take care of you every step of the way!!! Thanks guys...

Acura Guy

Sep 25, 2012

Flipped the lease on my Acura TL. Sixth straight over the last 20 years. Hugh was outstanding as usual... Don Patrick

richc

Sep 24, 2012

We've purchased first car from Acura Carland in 09. Huge was a great person to work with and gave us a great price. We came back and purchased a second car from him. Again it was very pleasant and easy to work with. Highly recommended!!!

Loyal Acura Carland customer

Mar 17, 2012

I have been leasing Acuras for almost 20 years now. I started out with the Integra and have now recently leased a new 2012 TL. No matter what the label, Integra, TSX or TL, the fact that it carries the Acura name is the part that has always made the difference. I have occasionally thought about going outside the brand and have test driven other cars thinking that I might want something new and different. I always come back to Acura because for one thing, they keep improving their product so that it does always feel new and different, and secondly because for the price, you really can't beat the feel of luxury, the bells and whistles, and the quality and reliability that comes with owning an Acura. No matter how much I have ever thought about straying away, I always come back to Acura when I go back and test drive the latest model and compare it to other cars in the same "luxury class". I can be guaranteed to pay less and get more when I finally get the Acura. In my 20 years of owning an Acura I have never had a single issue mechanically, or otherwise. I have had occasion to use the road side assistance that comes with owning an Acura FREE, and it has come through every time. Even when it was as simple as locking my keys in the trunk. I had a person there in less than 30 minutes and paid nothing for the service. In this era of economic instability, where I measure every dollar I spend more carefully, I also care that I am getting a good deal. In my 20 years of owning an Acura, I have also always returned to the same dealership and to the same sales person. I hate to even use the word "sales person" to describe Hugh Kronitz, whom I have worked with since the beginning, If you call, or go to Acura Carland, you will see the difference in service and customer treatment. You will be treated in a way that makes you feel comfortable without feeling pressured. If you deal with Hugh in particular, you will be dealing with an honest, professional and courteous person who stands behind his word and who can be counted on to give you the best deal possible. In the beginning it was hard for me to believe that I was getting the best deal possible when it seemed so easy to deal with Hugh. So I would talk to him, comparison shop and find out that he was in fact giving me the best price out there. It has now developed into a relationship where I call him and let him know I am ready to trade in a car and he let's me know what is out there and we work it all out over the phone. I trust him implicitly and I am in and out of the dealership in an hour or less with a brand new car. In this day and age, how many people have that kind of relationship with ANYONE. Hugh is part of the brand, Acura Carland is part of the brand, and my new TL is part of the Acura brand. You will not be sorry if you buy from him, from that dealership and you will be the envy of all when you are driving an Acura. I am always the designated driver because everyone wants to ride in my car! I love Hugh, I love Acura Carland and I love my new TL. Why else would I take the time to write such a long review!

Single Working Mom

Mar 2, 2012

Everything about my experience in buying my RDX was positive, from the email response to my online inquiry to my visit to my phone calls to my purchasing experience. Acura Carland had the best selection in town, both new and used. I looked at both new and used, ultimately buying a new car. My salesperson, Hugh Kronitz, was extremely professional and helpful in every respect. The buying process was smooth and reasonably fast. Then, after my purchase, I was surprised with a training session from Gian on every component on my car, from the trunk to the GPS. I never felt rushed; he even let me program in my favorite telephone number for voice command. I would highly recommend this dealer if you are considering an Acura.

Acura buyer

Jan 15, 2012

Good effort in making sale. Offered to meet me at another location for test drive to facilitate transaction. Purchased vehicle from another dealer that did not have exterior marks present on this vehicle. "A" for sales effort and professionalism when we decided to purchase another car.

Satisfied customer

Oct 18, 2011

Hugh Kronity and Gian at Acura Carland were terriffic. This is the 4th car I have bought from Hugh. Great service, car and price. Thank you

user99

Oct 24, 2008

I believe this dealership failed to discover a problem while my car was under warranty. It ended up costing me over $500 to fix. I contacted them and was not satisfied with their attempt to appease me. I will never go there again. I also contacted Client Services, to no avail.

bwdanson

Apr 9, 2008

nice car fair price and a wonderful experience. Thank you Carland!!!!