Used Cars for Sale at Acura of Brookfield in Brookfield, WI

Frank Pletcher

Oct 18, 2016

Excellent service as always!Found brake problem while in for scheduled service, called to inform and repaired .

GG

Oct 18, 2016

I had a really great experience with purchasing a car from Acura of Brookfield. Started on line -ended with great help from Peter and Steve!

Ben

Oct 14, 2016

I was pleasantly surprised with the seamlessness of the buying processs. I came in ready to buy and Robert at Acura of Brookfield made it happen that night. Friendly and honest sales consultants. Thanks to the guys in the back who got my purchased vehicle cleaned up and out the door to me on short notice, very much appreciated. Can't wait to see the new facility too - looks great!

G. Michael

Oct 13, 2016

We have been satisfied customers of Acura of Brookfield for over 20 years. We are currently enjoying our sixth Acura. Working with AOB is a joy. AOB sells quality, luxurious, powerful, comfortable and safe vehicles. They provide superb service at a fair price - no surprises EVER! The dealership is staffed with caring, knowledgeable and understanding professionals.

Lanana13

Oct 6, 2016

Very easy place to deal with. They do go out of the way for you . This is the 3 rd car I have bought from Acura of Brookfield

Beverly

Oct 4, 2016

As I was driving home late yesterday afternoon, I began to experience trouble with my car. I drove straight to Brookfield Acura and arrived at about 4:50 PM. I had not called and had no appointment. I was greeted with a smile and told it was no problem to see to my problem. Within the hour the trouble was diagnosed, repaired and I was on my way. Every person I encountered was courteous and professional. I have been using this dealership for the eleven years I live in /Brookfield, and would not consider going anywhere else!

Daniel E Meylink Sr

Oct 1, 2016

Whether it's a recall, oil change or something bigger A of B takes great care of us. Even in the middle of remodeling they make it comfortable.

JB

Sep 28, 2016

Excellant service provided and very helpful in explanations. Also helped in explanation on key setting for seat, mirrors, and steering wheel when using the two keys.

Gary W.

Sep 19, 2016

I went to look at a really nice 2008 Honda Accord EX-L V6, one owner, low miles. The car was nearly perfect. I dealt with Robert Castelli, who was very helpful with the functions of the car. After a test ride he asked if I wanted to trade my 98 Accord that I drove there. I was not even considering that but after some negotiating we agreed on a price and BINGO....I drove home a beautiful car. The whole experience was great! I have not dealt with many car dealers but this was painless. I got a good deal from a great dealership. I would go back there again.

Yogi

Sep 10, 2016

Good Service by Acura. Knowledgeable resources but too busy with schedule. If customer have problems they ask to book another appointment.Management should do something about it

Steinway

Sep 3, 2016

They were very busy but worked hard to get my car done the same day. The car was ready to go and beautifully washed and vacuumed. Thanks Acura of Brookfield!

AcuraFan

Aug 27, 2016

Dan Surges has always provided excellent responsive service. My car is a 1999 Acura 3.2TL with 230,000 miles. Acura of Brookfield's outstanding service department has kept my car operating for the past 17 years!

Bob's Dealer

Aug 24, 2016

This dealership is most likely the finest in the Milwaukee Metropolitan Area. The service team is "bend over backwards" courteous, and always looking for the little extras to do (top off the windshield washer fluid container). And once their showroom and office area are reconstructed, it will be one of the finest facilities in the business.

NMolenda

Aug 24, 2016

Went to Acura of Brookfield to purchase an mdx. We sought out the salesman that had previously helped us begin our search a year prior and who stayed in contact with us via email, sending us cars that met our search criteria. We were very pleased by our salesman David who made us feel comfortable and who was really personable and professional. We spent a good amount of hours dealing with Acura of Brookfields employees; from the salesman to the manager to the finance department, they all exceeded our expectations. We will definitely be returning customers and highly recommend Acura of Brookfield!

Rahul T.

Aug 21, 2016

I have always been an Acura MDX person. Recently purchased 2016 MDX. Worked with Mike B. It was a pleasant experience. The transaction was pretty straightforward. No hassle, affront with pricing. I will recommend to anyone looking for an Acura.

Griffin Katzman

Aug 20, 2016

Very happy with Acura of Brookfield. They treated us like we were their only Customer. They worked with us on every stage of the buying process and answered all questions. I would recommend this outfit to my friends and family. They were in the middle of a rebuild so the lot and facilities were a little cramped.

Sherry

Aug 17, 2016

We are a two Acura MDX (2011 and 2015) family, both purchased from Acura of Brookfield. It was an easy decision to go back to Rich Bravata to help us with obtaining our second vehicle as he made the process painless. I highly recommend both the sales and service staff for their professionalism and best care in both helping to find the right vehicle for you and your family and for maintaining it.

Rubytyesday

Aug 12, 2016

Colin and his team never disappoint!! Thank you for always providing excellence!! To function so beautifully within chaos and heat...BRAVO ALL!! Air conditioning for all...soon

tlxann

Aug 5, 2016

Acura of Brookfield is almost an hour from my home but well worth the drive. I just purchased my third Acura, a 2016 Acura TLX. The excellent sales experience(s) and always the best care from the service department make me a satisfied repeat customer. I absolutely love the vehicle. It is a pleasure to own and drive. The vehicle, dealership, sales and service equal quality!

BIG TONY

Jul 28, 2016

Just acquired our 4th Acura from this dealer. Fantastic service and sales assistance. Very personable and they go the extra mile for their clients. Also got fantastic deal!!

Grammy

Jul 28, 2016

I have had my car serviced at Brookfield Acura for the past eleven years. Without fail, everyone has been courteous, polite, and a pleasure to deal with. Maintenance is done efficiently and reliably. By the way, I don't drive an Acura, I drive a Honda.

cpiker89

Jul 25, 2016

Got the 2016 Acura MDX! I love it! Sales person was great very knowledgeable and energetic. It was a fun experience! Staff was really great!

roger

Jul 21, 2016

We purchased our first Acura this week. I had accompanied my son last fall when he picked up his new TLX. I was impressed by the experience and looked forward to my own. Keith was great! He explained, and re-explained as needed, all the different options from purchase vs lease to features on the different suv models. He was professional and knowledgeable. Brian in finance and Peter in tech were also excellent.We look forward to many exciting adventures in our MDX and the exceptional customer service Acura is known for.

Toyota Paul

Jul 7, 2016

Worked with Jessy L., and she promptly kept me in the loop on the vehicle I was looking for that they had. With my work schedule and the 70 mile distance to there kept me from getting there in time to see the one I was looking at, and Jessy promptly let me know it was sold. That is pretty thoughtful of her and the dealership to do that. Appeared to be nice to work with, for the several days we were in contact with.

Edie Schimpf

Jul 4, 2016

I own a 2006 Acura TL, which I absolutely love and hope not to have to replace for a long time. I have had all of my maintenance and service done at Acura of Brookfield for the past 10 years. They always take extremely good care of me and my car. I couldn't be happier with them and the service they provide.

Kathy

Jul 1, 2016

I had some problems with obtaining my Home Equity Loan, mostly because I own a condo. It took 7 1/2 weeks before it was finally finished. Keith lost the sale for May because of the loan problems, but he was so nice about it. Finally on June 30th the funds were deposited and I was able to get the car. Keith picked me up because I was not trading my car in and it was his day off. Just a great person to work with and always so nice.I had set my heart on the Honda CRV, but once I drove the Acura RDX, I was hooked. It is such a nice ride and I love driving it.So Happy with my Acura.Thanks Keith for being so patientKM

Tom

Jun 30, 2016

Came in for my scheduled oil change and had a minor issue with a tire losing a bit of pressure over time. Diagnosed as a minor leak in the Tire Pressure Monitor, which didn't need to be now, but in the future. No charge for that diagnosis. Everyone I ever deal with, at Acura of Brookfield, are genuinely pleasant and very experienced and helpful.

Heather

Jun 29, 2016

We had a great experience with Acura of Brookfield. They made the process quick and easy.

DA BEARS

Jun 20, 2016

The dealership was great, specifically the employee I was fortunate to deal with was named Andy. He couldn't have been nicer or cared more about making sure I was satisfied and new everything about the vehicle before I made my decision to purchase it. I am very happy,

Richard

May 26, 2016

Routine service handled well in the midst of major construction at dealership.

JB

May 26, 2016

Excellent service, timely, and friendly. Everyone i crossed paths with was smiling. The car was washed and cleaned before i left which is a nice added benefit. The waiting had workstations so it was not lost time from work.

boombacca

May 22, 2016

The dealer made things very simple, no hassles, good price. Purchased MDX

Elvan & Julia Cole

May 17, 2016

BOB helped us purchase a vehicle a few years earlier. During this effort his presentation and abilities, gained our trust. His information was true and proved to by fully trustworthy. Bob put forth great efforts to point out beneficial facts and features that work together for my family'so health and safety. He treated both us like our opinion mattered. Pointing out daily use cost and pleasing to the eye apply. I'm really proud of this vehicle and my confidence has received a true boost.Communications was evenly balanced and direct. Bob provided valuable information when needed, then researched and provide good quality answers to many difficult questions.

David Balistreri

May 13, 2016

I recently purchased my new MDX from Stuart Beispiel and he made the sales process very easy. He gave me the options available to me, gave me the loyalty discounts for being an existing Acura owner and previous customer and helped me calculate the best financing options. I highly recommend!

Mouse

May 11, 2016

Great service when I brought my car in for an oil change. It turned out that my car "signaled" that other service needed to be done. The amount of time for the service was longer than expected. I was offered another car while mine was in "the shop". Plus they delivered my car to my house when it was convenient to me! I have never experienced this type of service! Thank you, Acura Brookfield!

todd123

May 9, 2016

Straight forward dealer, process was simple, fast and fair.Salesman Stuart Beispel is awesome. Brian in finance also made the process easy. Just felt like the customer comes first here.

LisainNashotah

May 2, 2016

The level of service and personalized approach is amazing. I am on to my 5th vehicle from Acura and have yet to be disappointed. Everything about the experience keeps me coming back. Richard Bravata has been great as my "salesman" for each of my MDX purchases and really has become a friend. I always trust that he will come to me with the best deal and keep me informed of my options. They take you thru every detail of the car to make sure you know all the new options in the car and are fully comfortable with your purchase. My great experience does not stop there as I continue to have great interactions with everyone in the business offices as well as the service team. They all are extremely good at communicating every step along the way. Having a great car such as the MDX which by far is superior to any comparable vehicle in the same category is part of the equation but having a team that fully supports and anticipates their customers needs makes them exceptional. Keep up the excellent work Acura of Brookfield team!!

Lori Kilian

May 1, 2016

I have used Acura of Brookfield for 12 years and would go no where else. They are so cordial, helpful and courteous every time I go in and do a great job with their service team. Would definitely recommend to all I know!

michealelton68

Apr 28, 2016

Adam handled all my questions and assisted with suggestions on my windshield repair. They do a great job of communicating expectations on the front end then deliver on providing the service that was promised. Getting a new loaner car for the day was nice too. Thank you Acura Brookfield.

Mdxer

Apr 27, 2016

Service was fast on my airbag recall very friendly great waiting room but i dont recommend the extras cause someone might steal something and for the expensive area its in that is embarrassing

Dave

Apr 23, 2016

Thanks Colin and Repair Technicians for the extra effort taking care of the front fender while my RDX was in for routine maintenance. It is this kind of customer attention that all companies should aspire to.Dave Chappell

Mike L

Apr 9, 2016

David Kaemmer was very good to work with. I made contact during the previous week with David answering several questions about a particular used vehicle. I advised David of my visit and upon arrival we were pleasantly greeted and vehicle was cleaned ready for drive trial. Dealer pride showed in the way the used vehicles are cleaned. I have visited several dealerships that make a very poor attempt at cleaning their used vehicles, such as still having dog hair still in the carpets. I knew what vehicle I was looking for, and the options required, so the actual deal was pretty straight forward. Brian Chilson is very knowledgeable and the financial closing was handled in an expedient professional manner. Title processing was also expedient, where as I had the title processed from Wisconsin through Illinois in less than 2 weeks. My wife appreciated the flowers at delivery. As stated earlier, the used car prep is outstanding. In fact, prep so so detailed, we were able to take delivery the same day instead of the normal 3-4 days, which saved me a 3 hour round trip.

Jim Wilber

Apr 8, 2016

Tony Glavan was s,o very professional, engaging and fun to work with on the purchase of a new MDX.

ritagtheboss

Apr 8, 2016

Stuart is excellent, He is a pressure 2 work with...... He is very kind & professional. The entire Acura dealership is very professional & friendly. This is my 2nd Acura!!!

Carie and James

Apr 2, 2016

My wife and I purchased a 2016 Acura TLX from Acura of Brookfield. We have purchased and leased many vehicles from different brands and dealers and none can compare to the service we received at Acura of Brookfield. From the moment we walked into the showroom, to the point of taking delivery days later, we were treated like family and as if we had purchased dozens of vehicle from the dealership. Tony was our sales representative and his focus to our needs and attention to details were top notch. To be fare, every employee we meet were friendly and gave us all the time needed to understand what they were there to serve the needs of the customer. The dealership was neat organized and felt comfortable to be in. They are planning a complete overhaul of the structure and I can't even imagine what they could improve upon, but we are excited to find out.

James&Carie

Apr 2, 2016

My wife and I purchased a 2016 Acura TLX from Acura of Brookfield. We have purchased and leased many vehicles from different brands and dealers and none can compare to the service we received at Acura of Brookfield. From the moment we walked into the showroom, to the point of taking delivery days later, we were treated like family and as if we had purchased dozens of vehicle from the dealership. Tony was our sales representative and his focus to our needs and attention to details were top notch. To be fare, every employee we meet were friendly and gave us all the time needed to understand what they were there to serve the needs of the customer. The dealership was neat organized and felt comfortable to be in. They are planning a complete overhaul of the structure and I can't even imagine what they could improve upon, but we are excited to find out.

Mark B

Mar 30, 2016

IN WORKING WITH THE SERVICE TEAM AT ACURA OF BROOKFIELD I FOUND THEM TO BE EFFICIENT AND HELPFUL WITH EXCELLENT SERVICE PROVIDED. THEY HELPED GUIDE ME THROUGH THE PROCESS AND OFFERED VALUABLE AND COST EFFECTIVE ADVICE,

Max - Mark

Mar 29, 2016

Dealerships have come a long way in my time in the degree of professionalism and understanding of customers. Appreciated Keith's matter of fact style, providing facts when asked for information, and opinion when asked for his opinion. Great person to work with in sorting through the many choices involved in purchasing a vehicle.

Madeline "Pittsburgh"

Mar 28, 2016

I had to get a wheel bearing replaced at this Acura dealership. After waiting longer than expected, Stewart, who I assume is an excellent salesman and employee of Acura Brookfield, was able to help me out. I will be back to purchase a car from Stewart in the future. He was very friendly and realized the importance of respecting a customer's time. Thank you, Stewart!

Dandee

Mar 28, 2016

I was very happy that Colin got the strut covered under warranty. I have purchased three vehicles from Acura of Brookfield and when I need anew vehicle I'll come back to Acura of Brookfield for the next one. Thanks

Eliot R Duncan

Mar 27, 2016

They were very prompt, kept me up to date, and called to ask if I was satisfied and if everything was working properly. Call was received mid day the following day.

jon bullshark

Mar 25, 2016

The experience I had at Acura Brookfield was by far the best I've ever had. Most of my experience had to do with the top notch service I received from Colin. I would recommend this service dept. to all. Colin answered all my question's as well as handled my concerns. I must say Colin is by far the highest quality service advisor I've come across in years of having dealerships service my vehicle. Great Job Colin! I look forward to seeing you next time!

Sparky

Mar 25, 2016

We are first time Acura buyers. Terri Truttschel, Keith Cohen, and Peter Magyar all made our buying experience fantastic!

JonBullshark

Mar 25, 2016

The experience I had at Acura Brookfield was by far the best I've ever had. Most of my experience had to do with the top notch service I received from Colin Fiedler. I would recommend this service dept. to all. Colin answered all my question's as well as handled my concerns. I must say Colin Fiedler is by far the highest quality service advisor I've come across in years of having dealerships service my vehicle. Great Job Colin! I look forward to seeing you next time!

Impressed Consumer

Mar 24, 2016

I've purchased several vehicles and have never been treated so well as I was with Acura of Brookfield and my sales professional Stuart.

Tishacura

Mar 22, 2016

Staff does a very good job with my vehicle and they're very friendly. When I leave the car is allways wash and shining. Also dealership follow up with a phone call.

neurocity

Mar 21, 2016

Adam Schersing and Colin Fielder in service are awesome. No fluff, just facts. I know that I'm not going to be up-sold on services that I probably don't need. I truly cant say enough about these guys. I hope the owners see what they have with these two, and pay them well. Tony Glavan in sales has been just great to work with. Patiently answers the dumbest questions I have had. No pressure at all.

Eric

Mar 19, 2016

Working with Steve Armitage was a great experience. My wife and I got the Certified TSX we were looking for at the right price in under 30 min w/ no pressure. We had been to other other dealerships in Chicago and were disappointed, but the way Steve took care of us was exceptional. We are looking forward to having our car serviced at Acura of Brookfield and are happy to have a car that will last us many years! Thank you Steve and Acura of Brookfield.

Eric Dabols

Mar 19, 2016

Working with Steve Armitage was a great experience. My wife and I got the Certified TSX we were looking for at the right price in under 30 min w/ no pressure. We had been to other other dealerships in Chicago and were disappointed, but the way Steve took care of us was exceptional. We are looking forward to having our car serviced at Acura of Brookfield and are happy to have a car that will last us many years! Thank you Steve and Acura of Brookfield.

Robertstad, cathy

Mar 11, 2016

I really appreciate the car wash and clean inside of car! Soooo nice-especially in the winter! Waiting room clean and loved the latte! Thanks

Don S

Mar 5, 2016

Very courteous, helpful and knowledgeable. Service work was performed with a high degree of professionalism.

Jimbob

Mar 4, 2016

As usual the service department did a great job. And the coffee is good too!

Satisified customer

Mar 4, 2016

I took my Acura in for service and they got me in at the time of my appointment. Dan, the service advisor was great. The service was done in a timely fashion and the car was washed clean as a whistle. I recommend this dealership to anyone who enjoys and appreciated good service !

Robert S

Mar 2, 2016

We just finished buying our 3rd Acura from Acura Brookfield because we have been very happy with each of our previous cars. Steve Armitage was very helpful and made the buying process very easy. The finance department was very professional and contacted our insurance company for us. We would definitely recommend buying a car from Acura Brookfield.

Ann W

Feb 26, 2016

I made an on-line appointment for scheduled service, based on the reminder that appeared on my dashboard. After doing so, I received a call reviewing the recommended repairs, etc. The Service representative stated that he would apply a coupon that was available on line (that I wasn't aware of) - which I greatly appreciated. In addition, I knew I would not be able to pick up my car when it was complete, as my husband was out of of town and didn't have a way to get there etc. I was offered transportation to and from the dealership. Even though the logistics wouldn't work, I greatly appreciated that it as an option. I received updates on the progress of my repairs and a call when they were completed. I picked up the car the following morning - and even had the delight of having the frost from my car windows scraped so it was ready to drive. I love this dealership. I have a 2009 Acura TL - it is by far the best car I have ever had. It has ONLY needed scheduled maintenance. You have the option of a new loaner, which is fun; everyone from the service staff to the cashiers, to the guys who retrieve your car for you are top notch and make you feel truly valued as a customer. I strongly recommend this dealership. Ann W.

Eric

Feb 20, 2016

Great Dealership, David was very helpful with my purchase and answered all of my concerns. It takes people and a dealership like them that makes buying a vehicle a pleasure. I appreaciate all the help and that David went above and beyond to make a sale. He picked me up from the airport and had everythiung ready when I arrived at the dealership to make the best of my time and getting me on the road for a long drive back to Atlanta. If I am in the need for another vehicle I would definetly check to see if this dealership has what I am looking for. Thank You Again

HockeyFan

Feb 18, 2016

This was routine oil change and tire rotation. Staff was friendly and professional. Service was done in 45 min of my appointment date.

Barb

Feb 18, 2016

I received personal treatment from Dan in helping diagnosis a problem with a dashboard light.He took care of it promptly, provided a loaner, and fixed the issue with a detailed explanation.This car is used by our daughter to drive 20 miles to school each day. I purchased it new and it now has over 190,000 miles on it. I am confident that it will surpass 200,000 miles or more because of the care we've received at this dealership.A very happy, loyal, customer.

Scott S.

Feb 16, 2016

Excellent experience and very professional. We negotiated a fair deal very quickly on a trade which was very appreciated. Fast, friendly and professional - all I can ask for. I would say this was the most favorable car buying experience I can remember.

Stripe Man

Feb 11, 2016

My purchase experience was excellent. The vehicle is great and really enjoyed the style of selling by Tony Glavan and will spread the word about the Acura Dealership in Brookfield WI. It was a pleasure working with Tong and the whole crew at the dealership.

Chacha

Feb 10, 2016

Acura of Brookfield provided me with the best new car buying experience of my life. They continue the same excellent experience with service. The service was prompt and professional. Very easy in and out process. The chair massage on Mondays also made the wait a wonderful experience.

Juan "Tia paquita Chorizo LLC"

Feb 5, 2016

I called the dealership and right away David Kaemmer, the sales person, got on the phone and indicated me how to get to the car lot. Once there he took the time to explain me in detail all about the vehicle I wanted to purchase. No pressure of any kind. It was a pleasure from the first hand shake to the last one. Everyone at the dealership were professional and polite in all aspects. This has been so far the best car shopping experience of my life. I had a little issue with the second key. I call David and it was fix and resolved without objection from the parts department.When I need another vehicle, and that day will come, I will for sure check with Acura of Brookfield first. My wife loves the car and the flowers. Her and I are making sure that all are friends we have know where to go to buy a car. You guys have earned my trust! Thank you,Juan Carlos Helmstedt

Neal Nettesheim

Feb 2, 2016

I am a long time Acura of Brookfield customer having purchased three Acuras over the years. I am extremely satisfied and pleased with all of my purchasing and servicing experiences. The staff is very professional and accommodating. They go the extra step in making sure that the customer's needs are met and questions answered. I give Acura of Brookfield the highest possible ratings. Neal Nettesheim

Peter T. S.

Feb 2, 2016

Sales person David K, Financial and closing person Roger M. along with the Used auto Manager could not have treated me better. Even after a bit of sales haggling it was a very good experience. Previous to this auto sale, the Service Department has always treated me well on my older Acura which I am now replacing. Thank You,

Mike & Jean

Jan 30, 2016

Class dealership from the time you walk in the door to look at a vehicle until the day you walk out. Our sales person-Rich-is an exeperience person who personificates knowledge & professionalism.This is our 2nd Acura. We already know the service department is great also. It is easy to see how this dealership has won so many awards!

ken123

Jan 28, 2016

Repair service was excellent and a loaner car was provided. The cost of the repair marched the cost estimate provided by the service person at the time.

Elaine kitty lover

Jan 20, 2016

As usual the experience was great. Everything moves smoothly and the maintenance and recalls were done on time. I got lots of paperwork done in the comfortable waiting area and enjoyed Starbucks and other refreshments. Perfect!

Dab1300

Jan 12, 2016

Came in for an oil change. While there,the software was upgraded which we very much appreciated.Always satisfied with the efficiency of the process.

gailhow

Jan 8, 2016

I brought my car in for a regular service call, which was of course handled efficiently and timely. That is nice and somewhat expected, but the way I was treated was so much better than expected! I have been an Acura of Brookfield customer for 23 years now and I always appreciate how nice everyone is, and so accommodating, but on my last visit I felt like a rock star, or something! Gary Krier recognized me right away and instructed Adam to take very good care of me then John Vasos went out of his way to locate me in the waiting room and catch up. We had so much fun talking the time flew by and I almost didn't want to leave! I LOVE the people and service at Acura of Brookfield!! Rich Bravata just sold my daughter a car last month, and she loves it, too!!

Waltjane40

Jan 8, 2016

Wrong oil in car. Synthetic oil should have been in computer. According to manufacture wrong pressure in tires. Scheduled for oil, blades & tire rotation. Did not tell me car needed schedule "B" & car needed to be in shop longer. Had to get a loaner. Over all service needs to explain what was needed.

laura

Jan 7, 2016

The staff at Acura of Brookfield are kind, honest, and know what they are doing. They don't charge for things they shouldn't, they let you know exactly what they are doing and don't go ahead on repairs without letting you know, their work is good and timely and they are pleasant and wonderful to work with. I have bought two cars from them and both times my experience was good and the cars were in excellent shape. I would highly recommend buying from here because you know you are working with honest people. I also brought both my cars in for repairs, and was overjoyed at the service I received. Great business!

John Hags

Dec 28, 2015

We recently purchased a 2016 Acura MDX through Acura of Brookfield, and couldn't be happier with our selection as well as the process as a whole. As a longstanding Lexus owner, part of our decision to move to Acura was largely due to the communication and collaborative efforts of Tony Glavan. Tony took the time to ask questions and tailored his approach around our needs versus being an overzealous salesperson. Although we're only a few days into our ownership, we couldn't be happier with the MDX and it's 3rd row seating - great for our expanding family!

DS

Dec 16, 2015

My car broke down on a Friday evening. I called just before closing and they advised my to have the car towed in the next day. I did and they took me in on Saturday and provided a loaner until completed. besides the need for a starter (the reason for the breakdown) they also proceeded to look other things over and found additional work to be done. The work was done completely and done early. I was contacted several times in between to make sure I was OK with the repairs. I was provided with several options and I was treated very courteously.

Ken Adam

Dec 15, 2015

Excellent repair service and customer service. Facilities are clean.

Renee

Dec 14, 2015

Tony was a fantastic sales man, not pushy, very very educated on the vehicles. Great to work with! Hats off to the entire staff that I worked with. Professional, yet fun, generous AND PATIENT with me.....

Jeffw

Dec 13, 2015

Service was great, my service advisor Gary made sure all my concerns were met and he kept me updated on the progress.

Jim Culhane

Dec 10, 2015

We have been customers of Acura of Brookfield for over 20 years. The service department is excellent. The people like Gary treat us like friends rather than customers.

ex-wing

Dec 9, 2015

Only great experiences at Acura of Brookfield. We have always had great service on our MDX. When we suddenly needed a new additional vehicle, Rich Bravata and Acura of Brookfield went out of their way to get us the RDX I wanted and quickly. I am now ready for winter and love my RDX.

Kris M.

Dec 9, 2015

Rich Bravata was great in getting me into my new RDX on short notice. I love this vehicle! We have always had great experiences with Acura of Brookfield. Service is excellent on our MDX and everyone always makes us feel welcomed when we are there. Thankyou Rich, Annie, and Brian in finance for making this a quick and easy new car experience.

LWessel

Nov 24, 2015

Always the same staff who are friendly, professional, and are incredibly knowledgeable about the product and services offered. Scheduling for service is super easy, just pull in the side door, which opens upon your arrival, pull in to the heated, tiled almost showroom like room, they great you at your car and thoroughly take the time to understand your needs and explain the services and costs up front. If you have something small, you can stop in anytime and they will do what they can to get you in and usually take care of the problem right away. Would recommend and will remain loyal.

Pat A

Nov 21, 2015

Had the deal wrapped up and was down the road in an hour! This is my fourth new vehicle in a row and Steve Armitage a great job from initial through the delivery process.

The Champ

Nov 20, 2015

Going from Honda to Acura was a very good decision, we've been pleased with every aspect of service at Acura of Brookfield. Not complaining of Honda but Acura has the upper hand.

Hey

Nov 17, 2015

It was nice not being hound to purchase and we recieved everything we wanted In a car at a great deal. The sales person was nice friendly and not pressuring

chadw77

Nov 16, 2015

I drove 4 hours from Iowa because they were the only dealer around that had a Certified 2015 TLX. Worked with David Kaemmer who was very knowledgeable about the car. All staff was great work with including Jessy Lopez who made initial contact with me after my online inquiry. Very friendly staff. This was the best buying experience I have had. I totally love the TLX. Glad I traded my Regal in for it.

Happy couple

Nov 12, 2015

Very comfortable sales experience with Tony Glavin. He made the purchase easy with no pressure. He was genuine in his concern that we got the car we wanted at the price that worked for us.Everyone we met in the dealership was friendly and appreciative of our buying experience.There was no pressure, negotiating or attempts to trade us up or down.Overall one of our best car buying experiences in the last 48 years.Keith and Donna Watson

KLindemann

Nov 12, 2015

Always a wonderful experience! What I really appreciate is the way I am treated. I am shown the same level of service and responsiveness now that I am a widow that was given to my late husband, Craig. We have had 11 Acura's - this is the only brand for me!

Long Term Customer.

Nov 9, 2015

Over many years and cars they have remained the best Dealership I have ever encountered.

Carguy

Nov 6, 2015

They (Dan in Service Dept.) were terrific. Fixed AC in no time. Then they cleaned my car inside and out. Wow. What excellent customer service.

Kay W

Nov 4, 2015

From our first Legend 22 years ago through 1 Integra, 2 RSX's and 2 RSX-S's since, my family wouldn't dream of buying anything but an Acura and servicing it at AOB. With 2 or 3 cars in use at any time, that adds up to quite a few service visits, and our experience has never been less than EXCEPTIONAL. And that I can leave my '98 Integra and drive off in a spotless new loaner for the day is icing on the cake. Net, AOB consistently has the best service of ANY business I can think of.

rickpw

Nov 2, 2015

I recently leased my second Acura at Acura of Brookfield, through sales person Steve Armitage. Steve made the process of leasing a new car so easy. I really like the TLX I'm driving too.

David Kaemer ; Jessy Lopex

Oct 30, 2015

They were very straight forward and pleasant to work with when purchasing my vehicle -- the delivery was easy and enjoyable -- the way it SHOULD be when buying something like this -- by comparison to some other recent car dealer experiences this was wonderful -- the called back , followed up, were quick to respond and reasonable the entire process -- I very highly recommend Acura of Brookfield for a new or slightly used car purchase

Greg J

Oct 24, 2015

As usual, Acura of Broofield provides timely, friendly and competent service. They are an extraordinary dealer. I've purchased four vehicles through this dealer and have yet to be disappointed. Again, a great team.

MJS

Oct 20, 2015

This has been the easiest car purchase for us in 40 years! From the initial internet dept contact of Acura Brookfield to the finalizing of the paperwork in the dealership we were treated with the utmost respect and concern. Everyone we dealt with was totally customer care driven and were all class acts! We drove over 300 miles there and back and it was well worth it. We were impressed with Matt's ability to help us with our financial institution, Bob with his customer care and information, and finally Roger with the financial acumen. We'll will be in touch when our next purchase comes up. Thanks so much!

MJS

Oct 20, 2015

This has been the easiest car purchase for us in 40 years! From the initial internet dept contact of Acura Brookfield to the finalizing of the paperwork in the dealership we were treated with the utmost respect and concern. Everyone we dealt with was totally customer care driven and were all class acts! We drove over 300 miles there and back and it was well worth it. We were impressed with Matt's ability to help us with our financial institution, Bob with his customer care and information, and finally Roger with the financial acumen. We'll will be in touch when our next purchase comes up. Thanks so much!

AcuraArdo

Oct 16, 2015

My TL ended up having a coolant / transmission issue. I was near the airport at the time and couldn't drive much more that few blocks before my temp gauge would hit the roof. I talked with John Vasos and he advised it would be best to tow at that point. He hooked me up with a preferred towing vendor that arrived quickly with a flat bed too. Colin met me at the tow truck to check mileage and start checking me in. A loaner was setup quickly and I was on my way. Picked up the car the next day and I'm back on the road!This is just one of my many excellent service experiences I've had at Acura of Brookfield. They know how to keep their customers happy. The pricing is a bit higher that what you might pay at a Honda dealer, but it worth it to me. I also service my two other Hondas here as well. Keep up the great work guys!Thanks again

John V

Oct 9, 2015

This is the 4th car that we have purchased from Acura of Brookfield. Once again the experience was excellent, including the handling that Stuart, our Salesperson, gave us. Everything was smooth and quick!

Good eater

Oct 7, 2015

Worked out well, fast hassle free prepared, accurate, Stuart was very helpful and help set up the car. Paperwork was easy and painless. Car was ready and beautiful.

LovinRDX

Oct 6, 2015

We went to the dealership knowing what we wanted to purchase. We were greeted, listened to, given the information we needed and purchased a great car. Treated well, informed and helped to be comfortable with the vehicle. Great experience, we would use this dealer and salesperson again.

Ken Adam

Oct 5, 2015

Continues to be one of the best dealers in the area.

Mark-S

Oct 3, 2015

I have purchased 3 Acura TL's from Acura of Brookfield and now an RDX for my wife. We are very happy with the vehicle and the sales representative Mike Brumfield. Would strongly recommend this dealership.

Teresa T

Sep 30, 2015

My experience was AWESOME!! I was greeted by a wonderful and knowledgeable sales man, Mike Brumfield. Mike was considerated and respectful of all my questions/concerns. Buying my new vehicle from Acura in Brookfield was very easy and fun. I'm very pleased. THANK YOU!!

carbuff

Sep 28, 2015

I purchased a 2016 MDX from Tony. He was very caring and professional and made the purchase a most pleasurable experience. He addressed all of my questions and concerns and followed up after I took delivery to make sure I was comfortable or had any further questions he could answer for me. I am very satisfied with my decision to buy the Acura.

gramma3

Sep 28, 2015

Excellent experience at Acura of Brookfield due to a friendly, knowledgeable, no pressure staff with great willingness to deal- giving MORE than fair price on old trade-in for an exceptionally priced 2010 Camry.

Kim M.

Sep 21, 2015

An AWESOME experience. I could not say enough good things about this dealership. They are like none other. I would recommend Acura of Brookfield to anyone. I just stumbled in one day and ended up buying a perfect car for me. At a "terribly" reasonable price. My salesman was Steve Armitage. He was OUTSTANDING!! I even got a dozen roses from him before driving off into the sunset... A very happy customer!

Ross

Sep 9, 2015

As usual service was tio of the line. Got a loaner so I could take care of things I had planned for the day.I have had Dave as my service rep in the past and there was not change.

arcos15

Sep 8, 2015

Steve was extremely helpful and put me to ease in trying out the RDX. I went in not expecting to buy anything but his thoroughness in explaining everything helped me change my mind. I love my new car and will definitely be sticking with Acura of Brookfield for a long time.

Techdiva

Sep 6, 2015

I bought my first Acura from Brookfield Acura 16 years ago. I kept my TL for 13 years and then traded it in 3 years ago for an RDX. I have all my service done at this dealership for all 16 years. It is always a fantastic experience, unlike many 'service' experiences I have had. They will give you a ride home if your work will take awhile or you can get a free loaner while the work is being done. So very easy and convenient. Also their waiting area has big comfortable leather couches, a TV, snacks, a fridge full of cold drinks and a custom coffee machine. There are computer workstation areas and bistro tables if you want to get something done while you wait. And on my most recent visit last week, they have added a free chair massage while you wait. What !?? My 90 minute appointment sailed by. My service was done, my car was washed and waiting out front. I wouldn't consider going anywhere else.

Car Jim

Sep 5, 2015

My MDX was in for a minor recall fix. This car has essentially been trouble free for 20,000 miles. When I called for an appointment they greeted me, as always, with friendship and welcoming attitude. They offered a loaner car, and took care of me when I arrived with aplomb.The car was completed and washed nicely, and they were as polite as could be upon pick up.These folks have the customer service element down perfectly. You need to buy and service your car here.

PennyPacker

Aug 23, 2015

Salesman was great! Very personable and professional. He was busy when we arrived but got us started. Started w/ good numbers, nothing far out there. Everyone was friendly. They gave my wife dozen roses and got us in and out quickly. Salesperson informed us of the timeline at time we agreed on purchase. I recommend Acura of Brookfield to anyone, especially if you have a high regard for exceptional customer service!

love my acura

Aug 7, 2015

I have owned an Acura from Brookfield Acura since 1990. I have remained loyal because of the consistent professional and excellent service over the years. Gary Krier has always been responsive to all of my car needs over the years and has always given me a car to use whenever necessary....a great relief when you have only one car! He has always been honest and straight forward and is a real pleasure to work with. Ron and the entire staff are are always pleasant and the lounge is a very comfortable place to wait for repairs to be completed. If you are looking for a great car and great service you will find it at Acura of Brookfield.

John Anzivino

Aug 6, 2015

My car required driver`s side window repair. Well done--problem gone! GPS system, not able to accept an upgrade--map company suggested seeing the dealer. Other than some short parts supply delays--updated system in & on line, and in full function. Supply of "loaner" car was much appreciated. John Anzivino

Kris

Aug 4, 2015

Their service department is very helpful and knowledgeable. Gary is great.

lovemyacura

Aug 4, 2015

I have had my Acura MDX for almost a year and only take it to Acura of Brookfield for any service. All staff is very friendly and professional. They listen closely to any concerns and questions and if they don't have the answer they will find it. The dealership is clean, waiting area very accommodating with a variety of refreshments and snacks. Love it!

dawnmhanson

Jul 22, 2015

We could tell on our first visit to the dealership they were top notch. The staff was friendly and not at all pushy. They specialize in selling Acuras. However, they had the vehicle we had been looking for, it was a Jeep that had been traded for an Acura. The salesman, Khone and the finance person, Brian were both great to deal with. They worked with us to make the deal work out for us and the dealership. Thanks to all of you! We love the Jeep!

legend87

Jul 20, 2015

I bought a used 2003 MDX(182K) a year ago from AoB. I've had in back in for service and recalls 4 or 5 times and have always been treated well. Problems have been fixed and they have handled me as though I had purchased a new car. Twice I've been given a new car as a loaner when the work would take a while or overnight. Even when we brought my daughters '98 Acura in for a new key they bent over backwards to serve us.

IGGYTPA

Jul 18, 2015

Love Acurs!!!! My first was a 1991 Integra. That car had over 200,000 miles and lots of fun stories. 1994 I purchased another Integra from Pauly Acura in IL. After that car I went to Brookfield Acura and have found wonderful sales and service people with each experience. I had thought my 2012 TL was my favorite.......well this 2015 is so much fun it's got game.

BobbyG.

Jul 10, 2015

All the staff at Acura Of Brookfield are really pleasant to do business with. I like the service to my car and the facility is clean and comfortable. I like the beverage and snack area. Thank you.

Brad Hays

Jul 10, 2015

We have owned numerous other " high-end" cars (Lexus and Audi) and experienced working with many other Service Consultants. David Osterhaus of Brookfield Acura is by far the best. He is very knowledgeable, thorough, and easy to work with. Most important, he is willing to accommodate my needs on a personal basis. As a hobby I restore vintage motorcycles and I suspect possess greater mechanical and automotive knowledge then the average customer. Therefore, I enjoy doing some of the routine work and maintenance myself. David has freely offered advice and modified maintenance schedules for my benefit. This is in stark contrast from the experience I had with another dealership down the road. This dealership did not appreciate the fact that I like doing some of my own work, and it seemed like a real chore for them to deviate or modify their set maintenance.

jhw53045

Jul 9, 2015

I had been having frequent warnings about the gas cap not being sealed properly. Acura did a complete diagnostic of RDX as well as well as resolving my concern.In and out within promised time. Very courteous.

jf

Jun 20, 2015

I have to say my wife and I were quite pleased to work with David Kaemmer on the purchase of our TL. He did an excellent job of helping to point out the strengths of the vehicle. He remained in touch during the process but did not become intrusive. He was pleasant and easy to deal with. The delivery of the vehicle went well. We have to say the roses were a nice touch.

AJB

Jun 12, 2015

We really like our new Acura RDX! We were treated in a professional and very friendly manner by all that we met in the dealership. We are confident that our continued experience with Acura of Brookfield will be great. We enjoyed Rich Bravata's style of selling and will tell our friends about our excellent experience. Rich is very knowledgeable and quite patient. It was a pleasure dealing with him!

AJB

Jun 12, 2015

We really like our new Acura RDX! We were treated in a professional and very friendly manner by all that we met in the dealership. We are confident that our continued experience with Acura of Brookfield will be great. We enjoyed Rich Bravata's style of selling and will tell our friends about our excellent experience. Rich is very knowledgeable and quite patient. It was a pleasure dealing with him!

sp

Jun 11, 2015

I have dealt with Gary in Service this past year. He is very polite and accommodating. Acura provides a loaner for as long as it takes to service the car. I am very pleased with this dealership.

New MDX Owner

Jun 9, 2015

The Brookfield Acura dealership had come highly recommended by a friend, so it was no surprise that Steve and the rest of the team were professional, courteous, and fair throughout the buying process. The service center and the vehicle selection were major factors in my decision to buy from Brookfield Acura, also. The car is great and Steve has been very supportive answering all sorts of new car questions that I've had given the huge technology upgrade from my previous vehicle.Thanks.

Jerry Warzo

Jun 6, 2015

This is the third car our family has purchased from this dealer. We have found the staff to be friendly, honest and caring. They give the buyer a good welcoming feeling. Of course the product is what drives repeat customers, and the Acura is second to none in reliability and value. The personal attention given by our sales rep, Tom Schellinger was as always, 5 star.

Warzo

Jun 6, 2015

Third trip for this family into the Acura of Brookfield dealership in 4 years. Feel satisfied with my purchase, as my numbers matched their's and a deal was struck. Tom Schellinger gave us great service and has good product knowledgeable

Bwt43

Jun 5, 2015

I have been a customer of AOB for the past 15 years and have had nothing but positive interactions with them. I have purchased 5 new Acura's and their service is second to none. If and when I changed automobiles it will not be the fought of dealer. It will be because of the manufacturer. I have been disappointed the last few years with the manufacturer's engineering and design team. They have become more radical and out of touch with the market each year. I have been sticking with them in hopes of them getting it together. My patience is wearing thin.

iculookin99

May 21, 2015

I've been using Acura of Brookfield for 10 years now, and I have nothing but good things to say about my experiences in their service and parts departments. They always do a great job of keeping me informed what's going on and not doing or recommending extraneous work. I've enjoyed my experience there so far, and I'd even go so far as to recommend them to non-Acura owners. I like doing a lot of maintenance myself when I have the time for it, but if time doesn't allow that, Acura of Brookfield definitely fills the gap!

Phil from Muskego

May 15, 2015

This was my first time dealing with Acura of Brookfield. It will certainly not be my last. The entire experience was exceptionally professional and well done. I met with my salesperson Stuart Beispiel and went over a few certified used cars that were available. I narrowed it down to two. I wanted to bring my wife back the following day to look at the cars, and Stuart told me he would not be working that day. Not a problem at all. He set me up with another salesperson who was also very helpful and he set up the test drives for my wife. The entire purchase process was great, from beginning to end. I got a great car at a good price and am very satisfied. I will recommend Stuart and Acura of Brookfield to everyone.

Pat B

May 13, 2015

Great experience! By far, the best experience EVER of getting a new vehicle. Paperwork and getting the vehicle ready was the quickest I have exer experienced. Andy was great to work with. Not the super high pressure that i hate. He understood what we wanted and took care of everything. We love the vehicle and are very happy to be part of the family at Acura of Brookfield.

First time Acura owner

May 9, 2015

David was a great sales associate to work with. He responded professionally to all my questions. When I was ready to make my purchase, he made sure all the paper work was ready when I arrived.

TZ from Wauwatosa

May 2, 2015

In todays world of poor service and poor quality it is great to know there is still a place that does the repair/service correct the FIRST time at fair prices. If anyone tells you that going to a car dealership for service is a rip off has not been to Acura of Brookfield. Try it , I'm sure you'll be happy. TZ

CBK28

May 1, 2015

Thank you to the team effort at Acura of Brookfield for helping make the starting of another new lease easy, quick and available with working with other dealerships. Your commitment to your customers is remarkable and why I continue to come back.

Unikorn

Apr 27, 2015

I've posted reviews for Brookfield before. I will continue to do so. That's because similar to what another review said, it's hard to believe that an honest, charge less rather than more Acura dealership exists. Almost sounds like a fantasy;-) I live in Chicago, bought my first car from Brookfield 13 years ago, and continue to return as I'm on my third Acura. Service is exceptional, I usually work with Colin, who knows what it means to give personalized attention & get things done. They charge by the book for what a job costs & their techs get it done in that time, instead of maximizing time & charging for every minute, as I've had happen every time I go to an Acura dealership in the Chicagoland area. It's paid for the gas/travel time to Wisconsin many times over through the years. Nick, the head technician at the dealership, almost always works on my cars & does excellent, top-notch work. I never have issues after leaving the dealership. I'm moving out West in a few months & am terrified at how badly I'm going to get jacked at local dealerships. When the car needs major work (clutch, transmission, etc) I will probably bring it back to Brookfield to have it done, even at extra cost. That's how much I trust their integrity & quality of service. John has also been an invaluable source of information & guidance regarding aftermarket upgrades for my car. It's been truly inspirational to be a customer of theirs. I will miss you guys!:-)

Paulschreifels

Apr 20, 2015

I worked with Matt and Stuart on our new 2016 Acura MDX. Matt was great in quick responses both through email and phone conversations and was very specific and accurate on his pricing. Stuart walked us through the final steps of our purchase and answered all our questions. Very nice people and truly one of our best new car buying experiences we have had. We look forward to driving our new vehicle for many years to come and will definitely recommend Brookfield Acura to anyone looking to buy a new vehicle. Paul & Michelle SchreifelsFond du Lac, WI

Pro visits the Pros at AOB

Apr 4, 2015

I no longer pay the depreciation of a new car when I can get quality used cars at dealers offering service and an atmosphere others talk about. Acura of Brookfield is where I have bought 4 exceptional certified cars without a hiccup in the process. Bob Castelli never left a doubt about the outcome always being positive, available and very knowledgeable of the product. Excellent service from the entire staff. It is nice to feel comfortable when picking a garage addition.

Joe I

Apr 2, 2015

I say sadly surprised because I have become accustom to manufacturers and their distributors refusing to stand behind their products, and have just accepted it as the way things are done in the modern world. Acura of Brookfield is a refreshing exception to this. I have been dealing with other automobile manufacturers and dealerships for over thirty years, and this is the first time I felt motivated to give anyone a positive review. The story below goes into a little detail of how well I was treated. I went to Acura of Brookfield fully expecting to pay for a repair that was the result of an obvious design problem with my car. (On-line research indicated that the problem I was experiencing was also being experienced by others. It was a minor trim related problem, mechanically the car has been solid, as you might expect from Acura.) When I checked in, I got the typical well take a look at for you from the service representative. I didnt say anything about knowing that this was a design problem, figuring that it wouldnt help anyway, and it wasnt the service representatives fault so why yell at him. After only a few minutes the service representative came over to give me the damages (like I said, I expected to pay for the repair). He told me they had the part in stock and could do the repair while I waited. And, that because they have seen a pattern of my model car with this issue, they would be doing the repair for free. (My only complaint is how hard their floor is because I fell out of my chair.) Are you kidding me? Someone in this day and age putting their money where their mouth is? It would have been easy to tell me how sorry they were, but because the car is out of warranty it was going to cost me to get it fixed. They could have offered me a bottle of water, apologized again and been like the rest of the friendly distributors who dont stand behind their products. Acura of Brookfield was not only friendly, they did the right thing for their customer.Why cant every car dealer behave like Acura of Brookfield?

Bob Werner

Mar 28, 2015

Just bought a 2015 TLX. I have been driving a truck for a few years and was wanting to get into a sedan again. Wow what a car this new TLX is. The comfort, the style, the technology......the technology is crazy! I am going to tell everyone about this for sure. I always buy my vehicles at Acura of Brookfield.....I have been doing so since 2000 and I don't go anywhere else. Their sales team does a great job for me, always. Anytime I need service done, I get treated like a king. My kids and my wife always get the same treatment. Thank you again - all of you at Acura of Brookfield.

Mitch R

Mar 23, 2015

I worked with Matt in online sales who hooked up a great price on my new Acura TLX and then paired me and wife with sales consultant Mike Brumfield. Mike was great, friendly and knowledgeable. We drive the vehicle and did the appraisal on our trade in the dealership but then everything else was handled online. It was amazing to have everyone emailing and taking care of everything rather than sitting in the dealership for a long time (their dealership is beautiful so no negative points on that). We came back in on Saturday, got the confirmation on trade allowance and signed docs with Sue Klein. Mike then took us to the car that was in the showroom bay with a dozen roses sitting on the windshield. What?!?! Who does that anymore? Completely blown away on the presentation. Mike showed us the adjustments on the personal settings and we were off. All within an hour at the most. Nice job everyone- you've got an Acura buyer for life now. Considering I sold cars for 3 years out of college and have bought 5 cars of my own since, I know a diamond when I see it. This dealership is something special.

Matt H

Feb 23, 2015

I've had the opportunity over 30 years to have purchased multiple Acura vehicles dating back to two Legends in the late 80's and 90's, a TL, MDX, RDX and most recently an RLX Hybrid. The 4 latter vehicles were sold to my wife and I by Rich Bravada, who I would highly recommend as a thorough, meticulous authority on vehicles he sells. He knows his customers and this enabled him to alert me to availability of the RLX Hybrid well in advance of it's release and helped me navigate thru the 18 month process and delivered what he promised. Service on the Acura products we have owned has been consistently very good to excellent.

Bob Theys

Feb 19, 2015

I purchased an Acura TL in August 2013 from Acura of Brookfield. To date the car and service experience has been excellent. This week was time for routine service appointment based on a service message reported by the car. The service was performed without issue and I had the opportunity to drive a new Acura TLX for the day. A very nice car. Appreciate the friendly and thoughtful service.

Kelly K

Feb 5, 2015

After a long car search we purchased our first Acura (certified MDX) from Acura of Brookfield. The sales person and rest of the staff was excellent to work with and really went the extra mile to make sure we were 100% satisfied. The experience was far superior than other dealers in the area we were working with and I'm sure we will continue to do business with them into the future.

Jeff S. very satisfied customer

Jan 17, 2015

i had made a mistake and took my wife's MDX to a small local garage for an oil change and rotate her tires. Well the next day she called me from the road and asked why it was shimming and vibrating when she went over 60 miles per hour. I drove it to the same experience and took it back to have the local garage to take a look at it. We were told it would be about a week before they could get at it, I called the owner and they looked at it in a half hour and told me the tie rods were bad. We have both Acura Care and another 15,000 miles on the certified warranty. So I called Acura of Brookfield and we were in the next day. They took a look at what was going on and found the local garage for some reason over weighted the front tires and then lied to me and his boss. Now it would have been very easy to go along with the first analysis and have all new tie rods done on our warranty but they were very truthful and removed the weights and only charged $66.00 which they had to lose money on the deal because i was there for almost two hours. But there is a great waiting area with WIFI and Starbucks coffee so i was able to work while i waited. Only place that will work on that vehicle from now on.

Pat Sells Homes

Jan 15, 2015

What a masterful touch to offer a free massage and USA Today to waiting customers. Seemed like no time before my car was ready. For the past 10 or so years I've been more than satisfied with the service Acura of Brookfield has rendered.

Bob, local Realtor

Jan 14, 2015

Once again service delivered above and beyond. Had airbag recall completed on MDX with parts on time when ordered and service completed. While there did an oil change that was coming due, and car was complete as promised. Waiting area is comfortable and service advisor kept in touch with me along the way on time of completion. Always a good service experienece on this our second Acura from this dealership.

Sarah

Jan 13, 2015

We came in from out of town with 2 kids in tow to look at a used vehicle. They were very professional and accommodating. There was no sales pressure, just a relaxed environment. We are very happy with our car and price!

Gail H

Jan 12, 2015

I just bought my first Acura from Stuart and the sales process was easy and enjoyable. Stuart explained the many new features of the RDX and the set things up for me when I picked up my car. Sue and Roger in the Business office took care of my paperwork quickly and efficiently. Everyone at Acura of Brookfield is so pleasant to work with. I look forward to servicing my car there and to purchasing future cars there. I would recommend them to anyone!

SHavey

Jan 8, 2015

Excellent Service! In fact the best service I have ever had on any vehicle I have owned. John Vasos in the Service Dept. goes above and beyond! I would highly;y recommend.

George & Jan

Dec 23, 2014

We just bought a 2015 Acura MDX and love it. Our salesman, Mike was so easy to work with and made the car buying experience much easier than we expected. We look forward to a long relationship with this dealership.

GGJ

Dec 19, 2014

This dealer provides a wonderful service experience. The service department is prompt, thorough and very helpful in assessing services needed. They have taken wonderful care of my vehicle. Billing is straightforward and clear. The ability to get a complimentary loaner vehicle for the day is very helpful. Highest rating!

CPK

Dec 17, 2014

Khone was very professional and helpful. He answered all of my questions and when he didn't know or wasn't sure he checked with someone that knew. He also provided me with some information that I had not asked for, but was very helpful. I also was impressed that I was provided with a full tank of gas when closing the deal which I had not asked for.

LWessel

Nov 19, 2014

It is a great pleasure visiting their showroom and having my car serviced by Acura of Brookfield. Everyone treats you as a "special guest", the service department is clean, well organized, thorough and they get you in and out in a timely fashion. It is wonderful working with a team of QUALIFIED individuals who know their product well. The staff has been working their for years so it is always a familiar face you'll see when visiting. This is my first Acura but I will remain a loyal customer for life due to the tremendous quality of service and care from this dealer.

Sue

Nov 18, 2014

Loved working with Mike Blumfield. He was very professional and extremely helpful with all of my questions and decisions! Everyone I talked to was so polite and helpful. Also loved working with Sue who made that process very easy. I now love my new RDX. It is fantastic!!

Jerome F

Nov 8, 2014

I just bought my 4th Acura from Stuart and Mike and as always the sales process was easy and made me feel like I got a great deal. It was my second RDX so I knew most of the features but I needed some help with the Bluetooth set up process and Stuart patiently helped me get all set. Sue in the Business office took care of my paperwork quickly and efficiently. Everyone at Acura of Brookfield is so easy to work with I will keep buying my cars there and recommend them to anyone!

Delia

Oct 30, 2014

The overall experience was first-rate! The salesperson (Bob Castelli) who helped me did an excellent job of really listening to what was important to me and ensuring that all my questions and concerns were addressed. I purchased an Acura TSX to replace another Acura that had served me well, and I could not be happier with the product and the buying experience-- I visited other car dealers and the staff here could not have been better! It is easy to see why they get such high marks from their customers, and the bouquet of roses when I picked up my car was "icing on the cake" of a wonderful experience! Thank you!!!

Carla

Oct 24, 2014

It was great working with Matt and Andy. They were helpful, professional, friendly, and patient. They always returned calls and messages promptly. I love my TSX.

First-time Acura Buyer

Oct 24, 2014

Acura of Brookfield beat all expectations. Great facility. Great communication. Very professional staff who are truly concerned about making your car buying experience an enjoyable one. I would recommend this dealership to anyone who is interested in purchasing or leasing a vehicle.

Patricia P.

Oct 17, 2014

I have close to 100,000 miles on my 2006 TL and would buy the same car again. I joke with the service and sales staff at Acura of Brookfield that TL=True Love. Actually, I think the RDX will be my next car. As a "senior" I like the extra sheet metal protection and the fact that getting in and out should definitely be easier......:-)

Kathy

Oct 16, 2014

Mike is a great guy who really knows how to take care of his customers!!!! I love my new MDX and highly recommend this Acura dealership.

Diana

Oct 14, 2014

We had the good fortune of working with Mike Brumfield as our sales consultant. Mike was very patient and responsive in meeting our needs. We really enjoyed his style of selling and we will spread the word about the ease of dealing with Acura of Brookfield. We purchased a new MDX and the vehicle is a great drive.

MB

Oct 14, 2014

In 2 decades I don't think I have ever had a bad experience with AOB...

jimmybean437

Oct 13, 2014

The vehicle is great! We really enjoyed your style of selling and we will spread the word about you and your dealership!

Debra AD

Oct 10, 2014

Acura of Brookfield was the only dealership that made me feel comfortable and not pressured. The customer service was excellent and the buying process went very smoothly. You are not forgotten once you purchase your vehicle. They recently called to set up a date to make sure I understand how everything operates. I

TLM

Oct 10, 2014

Excellent service, very responsive to my concerns.

Ryan K.

Sep 3, 2014

I was in need of a larger vehicle for my family and Acura of Brookfield helped me tremendously! Most pleasant car buying experience ever! All the folks at the dealership are great, special thanks to Dave Casebolt and Ben Mortimer for all or your help! My salesperson Bob Castelli was excellent throughout the entire process, he is incredibly knowledgeable and very down to earth.. I highly recommend him to anyone in the market for a vehicle. Acura of Brookfield's service and quality on new and certified pre-owned cars are second to none. I will most certainly be buying my next vehicle at Acura of Brookfield.

Jim Business Owner

Aug 29, 2014

From the moment you walk in the door, you know that AOB "gets it". From Sales, Service and Finance and right at the front desk they are top notch. Professional, friendly reliable and always willing to go the extra mile for you. It makes buying a car a pleasant experience.......what a concept!!! Prime reason why that is the 3rd MDX we have bought from them.

Dave S

Aug 25, 2014

Just drove my new 2015 MDX over the weekend. This vehicle is extremely comfortable and well-engineered. Controls are intuitive and the ride is incredible. The sales and delivery process were top shelf. I highly recommend Acura of Brookfield and the MDX!

Mary S

Aug 21, 2014

I was very impressed with the service department and their unsolicited willingness to prioritize my schedule and constraints thereof. Their handling communication with my insurance company/agent saved me considerable headaches. It was a pleasure to work with them!

Coreen

Aug 20, 2014

This is my 2nd round with Acura of Brookfield. I left when I bought a different luxury SUV. I'm back now. My sales guy, Richard Bravata is still there and I asked for him as he is the BEST. He helped m back then when I first moved here and was just a helpful this time. I love my new RDX. The service from them is the best I've had in 40+ years of owning cars.

Gerrit

Aug 20, 2014

We shopped in both Madison and Brookfield. I will always go back to Brookfield. Our salesman, Rich Bravata, was helpful courteous and professional.

Mark

Aug 7, 2014

I never thought I would purchase a 2013 Honda Accord EX from AOB. They had the right car, at the right price. They treated me with a high level of respect, and performed with integrity. Roger was professional, easy to work with, and took the time to addressed all of my questions. Sue explained the additional products and services AOB offered in a straight forward manner without any high sales pressure.

R. Relish

Aug 6, 2014

I brought my RDX in for service. Because a part that was not in stock was needed, I was given a 2015 RDX to drive. What a gem! I bought a 2014 that had been used as a loaner. There have been no changes in the 2015 so it's the same car. I am thrilled to own this beauty.

Cathie and Tony

Aug 1, 2014

See Rich Bravata when you visit Acura of Brookfield. He has all the experience and knowledge we expect and makes buying a car fun...imagine that! Zero tension. No hard sell or "salesman" talk...just the generous deal you need. This is a fine-tuned organization...management is so eager to please. It's truly a unique experience in car buying and that is why this is our 7th beautiful Acura!

Tom

Jul 25, 2014

It was my first purchase at AOB, but it was easily the best car buying experience I've ever had. Rich is an awesome salesman. Very patient and thorough. No pressure at all from him or anyone else at the dealership. Taking delivery was a very smooth, easy, quick process. I'll definitely come back.

Joe

Jul 21, 2014

As a first time buyer of a used Acura I had done my research and was not in need of much assistance picking a vehicle; however the sales reps were very friendly and not pushy. They were persistent and were there to assist in any way they could. The only quarrels I had were with the used sales management and financing department; they were pushy and bordered on disrespect. I was not happy with their lack of sympathy for the situation as a first time buyer. Besides that aspect I am sure I will visit again down the line and would refer AOB to friends.

RDX owner

Jul 16, 2014

I bought my first-ever Acura from Tom Schellinger at Acura of Brookfield. The entire process was very simple and Tom was especially easy to work with. I am very pleased with this new vehicle.

Pam

Jul 15, 2014

We very recently bought our first Acura from AOB. As I left the showroom with the key in had, I said to Tony S (our salesman), how wonderful of an experience it had been- and I shared that I thought all dealerships should sell cars like this! Due to busy schedules, my husband and I were able to handle most of our business via email, which made the car-buying process a breeze. From the time we arrived to pick up our car, we were gone within two hours. (most of the time spent in the new car learning about all of the amazing aspects of it) Sue in finance was also a gem to work with. Be brief, be bright seemed to be her style, and we loved it. Car buying always brings about some anxiety and our experience at AOB was anxiety-free. (not to mention the quality of car that we now own!) Thank you again for everything!

ColleenH

Jul 8, 2014

I have been coming to this dealership since they opened and have purchased/leased (and serviced, when necessary) 15 cars from Acura of Brookfield over the years. Each time I visit, whether I just stop in to look or to grab a free water from their lobby, I am remembered and treated like family.

Grant

Jun 30, 2014

Just recently bought my first Acura. Worked with Steve Armitage at Acura of Brookfield and had an excellent experience. There was no pressure to buy or lease and he was always happy to get me any information I needed throughout the process. He was very professional and responsive via phone and email. Overall he was a great sales consultant that led me to have a great experience. Thank you Steve.

Amanda F

Jun 28, 2014

In general, I hate buying a new car so I can't give the "buying process" 5 stars. However, the sales consultant, Steve Armitage, really made this experience as painless as possible. No pressure during the sales process and he took the time to really explain the features of the car after the purchase. Also Ben was easy to work with in the finance dept. I bought an Acura MDX and I love it so far!!

RDX Owner

Jun 25, 2014

I recently purchased a 2013 used Acura RDX. I looked at a couple places but I liked the whole dealer experience. Mike Brumfield was my sales rep. When I walked into the dealership I liked the fact that I was able to just go in and see the vehicle. You hear all these horror stories of how pushy car salesmen are but Mike was very professional and gave me all the information I needed and let me walk out to think through it. I then stayed in touch via email and when I went in to actually purchase the vehicle, I had vetted every single number on the invoice and so there were no surprises. All of the paper work was already drawn up when I got there and the whole process took less than 40 mins. I felt comfortable going in by myself since I had reviewed all the numbers before. The one thing that was a little disappointing was the fact that the vehicle had a lot of small scrates and scuffs. However, Mike brought over Jake (service department) to help me before I drove off with the vehicle. Jake was very understanding and patient. He was willing to buff and clean and touch up every single item I pointed out and he did it with a smile. I wish this was done prior to it being delivered to me but Jake helped make the vehicle so much better. So note to all used car buyers - make sure you take delivery when there is daylight so that you can see all the scratches and dents if any. Always do a walk around. Overall, I was very happy with my buying experience and would recommend the dealership to anyone looking for an Acura.

Matt

Jun 19, 2014

Just recently leased our first Acura. Worked with Andy Bergan at Acura of Brookfield and had an excellent experience. We felt no pressure to buy or lease and he was always happy to get us any information we needed. He was very responsive via phone and email. Overall a great experience.

Joy

Jun 13, 2014

Been very happy ...hence the reason I own two Colin is an excellent service associate

buckyptp

Jun 10, 2014

We love the vehicle but the sales approach taken by the dealer is excellent. Very Low key and attentive at the same time.

SusieJ

Jun 9, 2014

Very pleased at the friendliness and curtesy we were shown at the dealership from the time we walked into the showroom. They made it very easy to purchase our new vehicle from them. We would recommend them to anyone that would be interested in buying a new or used car.

John

Jun 5, 2014

My service has always been excellent. They provide me with immediate drop off and pick up from my office. I have never had issues with my car or service.

Ron Cornoff

May 19, 2014

Ron and his team are the best!!! i was going to look at a Lexus but could not leave the fabulous service from Acura of Brookfield.

Jenny W.

May 17, 2014

I bought my first Acura (a 2006 RSX) from Tony Serksnys at Acura of Brookfield in 2006. My husband and I have been extremely satisfied with our car and with the service we have received at Acura of Brookfield. We are impressed that Tony remembers our names and always takes the time to stop and say "Hi" whenever we bring our car in for service. We have been so impressed with Tony and with Acura of Brookfield that we decided to purchase a new car (a 2014 TSX) from Tony a week ago. Again, we were impressed with the personal attention we received throughout the purchasing process. Tony has been attentive to any questions we have had about our new car. We highly recommend Tony and Acura of Brookfield.

CFC

May 5, 2014

This was my first visit and consideration of a Japanese brand. I was replacing a 2007 SUV and had read a ton of materials. Acura seemed to have a great SUV product from all the articles. I had compared a number of vehicles for size, mileage, storage and a number of other features. One area of Acura impressed me is that the company does not try to be everything to everyone...stick to what you do best.While casually viewing the products in the showroom I was asked by Richard Bravata if I had any questions. He was low key and most helpful. I returned with my wife a week later and we test drove two vehicles and eventually put a deal together. Mr. Bravata and Acura of Brookfield were pleasant and easy to do business with. Mr. Bravata was most helpful in going over all the features and we are most pleased with our 2014 MDX. They also pleasantly took our 2007 classic off our hands. Although only owning the car for less than a week I am most satisfied with my purchase from Acura of Brookfield...and I live forty miles away. Many SUV dealers in between.

Dan Hucke

May 5, 2014

We had a great experience with Acura of Brookfield and our salesman Mike Brumfield. Mike was excellent and I would recommend him and Acura of Brookfield to family and friends. We really love our new MDX. Thank You, Mike for all your work in making this happen. Best regards, Dan & Cheryl Hucke

Martin

May 5, 2014

Steve did a great job from a sales side. He was not pushy and worked for me as compared to work for the dealer, which is always a great feeling.

Travelers

May 5, 2014

My husband and I went to AOB to test drive a MDX as part of the car buying process. We met Roger Meeker, who was patient, knowledgeable and did not use any type of pressure sales pitch to try to get us to buy a vehicle before we felt ready. When we decided to purchase a MDX, we went back to Roger and the buying experience was just as easy and pressure free. I would definitely recommend AOB and Roger.

Jeff W.

May 1, 2014

The Acura of Brookfield has great facilities and the staff are courteous and professional. Roger Meeker from Acura of Brookfield did an excellent job selling the Honda Pilot automobile.

KB

May 1, 2014

This dealership goes above and beyond every time! Just had some service done to my RDX today and was amazed at how quick and easy everything went. They provided a loaner for me for the day while my repair was being done. Exceptional service dept....very pleased. Will definitely be purchasing my next vehicle here as well.

2 Acura family

Apr 14, 2014

We have purchased both of our Acuras here. We just took the 2003 TL in for regular maintenance - for the 195,000 mile check up. It is one of the most reliable cars we have ever owned (the other being the 2010 Acura RDX). The service is always very efficient and all the staff are extemely helpful and friendly. The car runs and looks great.

Wmielke Accura fan

Apr 14, 2014

The new car is great and the sales process with Tony Serksnys was very organized and efficient.

Brian Faust

Apr 4, 2014

Excellent service as usual. Very responsive and free rental cars are great.

Carol F

Mar 31, 2014

Best car shopping experience ever. The showroom was very nice as were the sales people and the finance department. Everything went extremely smooth. And we LOVE our new Acura RDX.

KDave

Mar 29, 2014

We bought our last used car at Acura of Brookfield 10 years ago. This week we traded it in for another used car with fewer miles expecting the same success as with our last purchase. We got a great price and good trade in value for our old car. We now hope to use their great maintenance department to get another 10 years of quality transportation. We worked with Matt on-line and when he found us the perfect car, Steve made sure our test drive went without a problem. Cannot recommend Acura of Brookfield more highly.

John

Mar 27, 2014

Great place to purchase a vehicle, no sales pressure, great price, very helpful in all aspects of purchasing. I highly recommend Acura of Brookfield. Ask for Stuart, he's the best. I've purchased many vehicles in the past, I would rank them as the best.

Lifetime Car Guy !!!

Mar 22, 2014

I retired three years ago. If the dealerships I worked for had service dept. as excellent as this one I would not have retired.

Chuck/ High Mileage User

Mar 21, 2014

I met Mike Brumfield at the 2014 Milwaukee Auto Show. Mike answered all of my questions on the spot, no high sales pressure, etc.Three weeks later picked up the phone call Mike, set up an appointment, When my wife and I arrived for the appointment, Mike was prepared for us. Test drove a 14 RDX. Once again, he answered all of my questions, no high pressure, etc. Gave me a trade in offer I was looking for. Walked out with a 2014 RDX. Both my wife an I commented, how low key the staff had been. Our first Acura. Looking forward to the Acura experience.

Karen

Mar 18, 2014

March 18, 2014 Yesterday I became the proud owner of another Acura. Acura Of Brookfield is unlike other dealerships. Everyone is always treated with respect, whether you are there for service or interested in buying a car. You are never rushed or pressured. Once you receive the "Acura Experience" you will realize that this is one dealership that you will be able to trust implicitly. You don't know me, so therefore you can't trust me. Check them out for yourself and you will become a believer. I always enjoy Rich's gracious style and amazing car knowledge. I will continue to inform all my friends about Acura Of Brookfield

Larry F.

Mar 15, 2014

Tom Schellinger just set me up in a new RDX, and he was terrific. Very pleasant experience.

Tom

Mar 11, 2014

I just purchased a 2014 MDX. I was very pleased with Stuart Beispiel who took us through the steps smoothly. Starting with the explanation off the features, to the test drive, and finally the purchase, the process was fair and efficient and I never felt rushed nor pressured. I might add that my previous vehicle, a 2006 MDX with 180,000 miles, received all it's service at Acura of Brookfield. I always felt comfortable with the service recommendations, the amenities in the waiting area, and the ease of securing "loaners" when needed. To sum it up, I'm a satisfied repeat customer for good reason.

Mark

Mar 6, 2014

Great car, great dealership and great people. Many thanks to Suart Beispiel for making auto buying fun again!

mjd

Mar 5, 2014

tony s. was very knowledgeable ,professional and interactive. sue in finance was efficient and experienced. great team!!

RBW

Mar 2, 2014

92000 miles and when I took my Acura TL High tech for oil change, service found back struts needed to be changed. New struts were installed and there was no charge to me. This has been typical of the service they provide. I think they have the best service department in Wisconsin.

Sigi

Feb 27, 2014

The most friendly, welcoming staff I have even encountered at a dealership!! I have been to many and many upscale, they do not compare! We will be buying our next vehicle here.

Ed and Kathy

Feb 8, 2014

We have been Acura of Brookfield customers since 1990 and have always been pleased with our interactions with this dealership. Whether it was a new car sale, used car sale or maintenance service, we have received outstanding, friendly and reliable service from the AOB staff. They have gone above and beyond and they set the bar for service standards with which few other vendors can compete.

PDB from Mequon

Feb 4, 2014

Can in for routine oil change and tire rotation. Found and repaired a slow leak in one of the tires secondary to a nail, which I never knew I had. Could have saved my life from a flat tire in the middle of nowhere in Wisconsin where we have had sub-zero temperatures, high winds, and plenty of snow.

Happy Customer for life!

Feb 3, 2014

I recently traded in my vehicle with Robert in the used car department. I have to give out a million kudos to the entire department as this was my most pleasant car buying experience. We test drove my car a couple of different times and not one time did I feel pressured to buy. When we were ready to make offer we came with out boxing gloves on, but we were suprised to take them off so quickly !! They offered us a great deal and gave us an excellent trade in value for our old car. Bob took the time to meet with the repair department and get us the repairs we had requested without hesitation. I highly recommend this dealship, you will not be disappointed !!

Farner

Feb 1, 2014

Took my car in for some warranty work. Called to make an appointment and it was quick, easy and friendly. Drove in the service drive, was greeted immediately, quickly written up and escorted to the cashier. Gave me a loaner that was pulled right up for me. Work was done on time, everyone friendly and efficient. It's a pleasure to deal with Acura of Brookfield!

Brian B

Jan 15, 2014

We just purchased a new MDX and could not be happier. The sales process was absolutely no pressure and was very professional. Our search for a new SUV took had also taken us to Northshore Auto where we looked at the new infinity QX60. There were features with the QX60 we really liked....but our sales rep (David) was key in swaying us towards the Acura brand. It was not that he pressured us or talked down about the competition..actually it was the contrary. He made us very comfortable with the entire buying process as we agreed on a price and no money was ever put down or documents signed. A week later, we came back and finalized everything. It is comforting to conduct business in this manner knowing an agreement can still stand on a hand shake....something rare these days.

Biz

Jan 10, 2014

Over the 20 years I have purchased and serviced well over a dozen cars here and have always had a first rate experience...

GEM

Jan 10, 2014

I felt appreciated and valued as a customer yesterday. It felt great. The staff at Acura of Brookfield went out of their way to make sure that the problem I came in with was resolved. My Acura was transported to their shop with a flat tire late in the day, almost quitting time, on a freezing cold day. They took the time to make me comfortable, diagnose what caused my tire to go flat, fix the problem, wash my Acura, and cause me to leave a very satisfied customer. Acura of Brookfield made what was a bad day for me into one of the better days that I have had lately. Thank you staff of Acura of Brookfield.

KIM

Jan 10, 2014

Could not be happier to have joined the Acura family and foresee this dealership as my only choice for any future purchases! I highly recommend them. The vehicle is great! I really enjoyed your style of selling and I will spread the word about you and your dealership. The price was very competitive and the offer for my trade in was very reasonable. Overall great experience and I have been raving about Acura of Brookfield since my purchase. Thank you to my salesman Roger Meeker! Always available to answer any questions I have, the personal attention goes a long way!

Eric

Jan 6, 2014

Just last week, I brought one of our two Acuras in for standard maintenance and brought a friend in to buy another car. I've purchased seven cars from AOB and referred numerous friends, six or so of whom have bought from AOB as well. I'd not shop anywhere else for an Acura, and AOB is my first (and usually my last) stop with friends to buy a used car. Management is outstanding. The sales and service folks all are knowledgeable, gracious, helpful, and effective. They never charge for something unneeded. They're prompt and reliable. They can be trusted absolutely. Buying and having a car serviced by them is a pleasure.

JB

Jan 5, 2014

PURCHASED A 2014 RDX FROM STUART ON 12/30/13. NO-HASSLE PRICING MADE THE BUYING PROCESS QUICK AND EASY. ACCESSORIES INSTALLED AND VEHICLE DELIVERED THE NEXT DAY.

TomB1

Jan 1, 2014

We just purchased a new MDX from Acura of Brookfield and highly recommend the dealership, the car and our salesman, Tom S. The sales approach is low pressure with an emphasis on answering our questions and finding the right car for us at a competitive price.

Don

Dec 27, 2013

All the parties we dealt with during the sale process were very professional. You never felt rushed and they answered all our questions.

Cole

Dec 10, 2013

I was searching for a used Acura...maybe RDX or TSX. I am from the TwinCities and could not find a decent deal on the used Acura cars. The market was over priced. Heck, most dealers increased their cars by 1,000 dollars from Oct to Nov. I decided to make the track to Milwaukee to check out the RDX from this dealer. Everyone from the dealership were friendly and honest about the condition and status of the car.

Modernteacher27

Dec 2, 2013

Khone Xayaosa is a great sales and service representative for Acura. Buying a car can be an uncomfortable and stressful situation, Khone made this experience, one that was open and honest. He listened to our preferences, yet helped us to consider different options in vehicle choices. Based on my last car which was an Acura, I was looking for all the right features in a price range that was within my budget. He was also considerate of the sentiment and value of my used car with the trade-in. With Khone's knowledge base and patience, I am now a proud owner of a ILX Acura.

modernteacher

Nov 29, 2013

Khone Xayaosa is a great sales and service representative for Acura. Buying a car can be an uncomfortable and stressful situation, Khone made this experience, one that was open and honest. He listened to our preferences, yet helped us to consider different options in vehicle choices. Based on my last car which was an Acura, I was looking for all the right features in a price range that was within my budget. He was also considerate of the sentiment and value of my used car with the trade-in. With Khone's knowledge base and patience, I am now a proud owner of a ILX Acura.

Jim & Tina J, repeat customers

Nov 27, 2013

After a honest conversation with the Service Manager, Ron, about the cost of potential future repairs on our 13 year old Acura CL with 128,000 miles; my wife and I decided to replace it. While it was not our intent to buy a car that day, we visited our salesman, Stuart Beispiel, who has helped us since our first purchase of a 1993 Acura Integra. Although, we have purchased 3 new automobiles from Stuart, our budget only permitted a used vehicle at this time and in a very short while he was able to identify a couple of cars for us to consider. In a completely relaxed environment we agreed on a competitive price and I went home to get the title and drove home with the car the same day. It is a pleasure doing business with a dealership of this caliber and can genuinely recommend Stuart, Ron and all the good people at Acura of Brookfield.

Jim, car nut

Nov 24, 2013

Terry Truttschel, Andy Bergan, Peter Agnello all assisted me in my purchase and trade in. All were phenomenally helpful, courteous, and overall just made the experience outstanding. Mike Baker, dealership manager, also was outstanding as well as John Vasos, service dept. manager and customer service guru. This place ROCKS overall, could not be a better dealership anywhere!!!

Mdemoya

Nov 21, 2013

Everyone was wonderfull as always This is my second Acura TL from this dealership. Mike Brumsfield is a true professional sales person. I was able to get all paperwork done and review the features of the car in one hour because the finance department and mike had everything ready. It's a pleasure to walk in a dealership of this caliber Keep up the great work!!

Bob & Debbie Bonnett

Nov 20, 2013

Our experience buying our Acura was exceptional. I doubt that we will ever go anywhere else! We felt like family even before the purchase was final. We are really happy with the everything we experienced - even the car :). The car is a dream come true. I can't believe I have something this nice to drive!

Doreen "Beaner"

Nov 15, 2013

I just bought a used Acura from Roger Meeker. I was in the store a couple of months ago and told him what I was looking for. I also did this at 3 other car dealerships in the area. He was the only one that kept his eye out for me and found the perfect car for me! He is so nice and friendly and eager to you any way! I would definitely buy from him again and recommend him to others. Than's again Roger and Acura of Brookfield!! A very satisfied customer! Doreen "Beaner" from Sullivan

S. Lee

Nov 14, 2013

I just purchased a 2011 CPO MDX thru Bob Castelli - it was a very relaxed and pleasant experience for me and my family. I found him to be very down to earth, yet professional; he was very knowledgeable of the various features and functions of the MDX, and helped me to narrow my options down to a vehicle that would meet all of my needs and more! Thanks again Bob! I absolutely love my MDX!

Carol

Nov 9, 2013

Andy was an excellent sales person. I bought a new Acura RDX and he was very patient and helpful in walking me through what was the right vehicle for me. He was never pushing and always listened to what was important to me. I enjoyed the entire process and especially liked the roses at delivery. Andy's follow up was also a nice touch. I highly recommend Acura of Brookfield and especially Andy. Thanks for all your help, Carol Lauby

dbld

Nov 7, 2013

I have been going to Acura of Brookfield for service since I purchased my 2006 Acura TL (new). I live approximately 50 miles away and continue to have them service the vehicle. I have 122,000 miles on this car and it never failed me. I give them much of the credit. They are one of the best service groups I have worked with. I can get it done cheaper closer but I know it will be done right when they do it..

AcuraLover

Nov 4, 2013

Love the RDX and it had been a service loaner with very low mileage, so feel I got a great value -- didn't have to experience the big depreciation of driving a new car off the lot, but got the incredible reliability and mind-blowing tech package of the 2013 RDX. My only "could-have-been-better" comment is that I felt the dealership did not initially start out with a legitimate price on the car and it took many many back-and-forth offers to get them down into what was a fair price. Hate to assume that was because I was a woman negotiating the car alone, but.... Haven't yet used the service process for this particular car, but traded in an Acura TSX and have found the service process and facility to be outstanding.

Michele Weickhardt

Nov 3, 2013

Recently purchased a new RDX at Acura of Brookfield. Would highly recommend this dealership. Bob Castilli is very professional and helpful. Excellent service from start to finish!

New Acura owner

Nov 1, 2013

I purchased a used 2013 Acura RDX this week from Roger Meeker, it was a very professional, yet relaxed and comfortable experience. He was very knowledgeable, and treated me with respect throughout the process. There were no high pressure tactics. My trade in and purchase were handled expeditiously and I was given a fair price without the irritating and sometimes endless back and forth negotiating I have experienced in the past. I will definitely recommend him and the dealership.

Retired

Oct 8, 2013

We looked at several makes of cars and while the other possible choices were strong contenders the 2013 TSX Sport Wagon provided many more features and a competitive price. What really sealed the deal was the professionalism of the sales person, both prior to the sale and during the delivery process. The same goes for the finance staff.

rodrocks

Oct 8, 2013

We were very pleased with Bob Castilli's sales method. We took a test drive in the vehicle that we wanted to possibly purchase. He came along and was very friendly and made us comfortable. After the drive he took us to his office and worked on various paper work and he offered us coffee and water while we were there. He offered us a good deal on the purchase price and we were able to get a good trade in. Financial services were very helpful and we ended up going home with our vehicle the same day. We would shop again when we need a new vehicle and recommend for everyone. Our repairs will be done at the shop by Dean Kolb, the best mechanic.

MDXDriver

Oct 7, 2013

We recently purchased a 2014 MDX from Acura of Brookfield. The whole experience was fantastic. Very professional, very good communication, and their pricing was very competitive. It was far more like business deals I'm used to making in my profession that those which I've had at car dealerships in the past. We would definitely buy from them again.

Steve E

Oct 7, 2013

From the beginning to the end, buying my Acura TL from Brookfield Acura was a great experience. My salesman Steve Armitage was very knowledgable, understanding and overall, looking out for my best interest. Was a pleasure dealing with the sales manager Terry Trechel also. He gave me a great deal on my new/used car. I would recommend my friends to purchase their next vehicle from Brookfield Acura.

Tom & Rhonda

Oct 5, 2013

My husband & I have bought 2 cars & my son 2 cars also. Very good experience. All staff is very friendly, repairs done right and no pressure. Facility very clean & they provide good snacks & always wash your car.

CARRIE

Oct 3, 2013

Most people write a review because something went wrong.. and they are MAD and they want to tell everyone.. well.. here just the opposite...I've had my Acura for 6 years now.. and every time I have to take it in.. that never makes me happy.. but I am always happy when I pick up my MDX.. great service from the 1st phone call in... to when I pick up the car.. they inform you of repairs.. in the future to watch for.. but never pressure you into making them now.. I am always confident i'm not being taken advantage of here.. FIVE STARS.. TO ACURA OF BROOKFIELD..

Neal & Mary Lee Nettesheim

Oct 3, 2013

We recently purchased our third Acura from Acura of Brookfield. Purchasing a vehicle can sometimes be a time-consuming and confusing experience. Not with Acura of Brookfield. We have found their sales staff to be forthright, informative, and professional. The same holds true for their service department. The service needs of our vehicles have been thoroughly explained, and the service itself has been prompt, efficient, and thorough. We have never had to return a vehicle because of unsatisfactory service. We value our business relationship with Acura of Brookfield. Neal & Mary Lee Nettesheim

Garry and Bett Bauer

Oct 2, 2013

We always are impressed with the service we receive.. I can't imagine owning any other kind of vehicle.. Thank you again. B Bauer

Skeptic

Oct 1, 2013

I have used Acura of Brookfield for many years, and find their service department to be top notch and their service advisers to be highly competent. Vehicle is usually done on time and done right, with no returns for additional repairs. That being said, their rates have risen to some very, very lofty levels in the last few years, and routine services are now bordering on obscene prices. For instance, to change spark plugs in a 4-cylinder Acura, a job I can do myself in approx. 30-40 minute, with 20 bucks worth of plugs, I was quoted $142 BEFORE TAX! An oil change on an SUV - $55. Again, this is something I can do myself for $23, labor and materials included. This is completely out of line, and the reason I no longer consider them I viable option for routine maintenance. Unfortunately to get the "maintenance required" light cleared, I need to bring it to them.

Richard Kirschman

Sep 30, 2013

This is the fifth Acura we have leased from Acura of Brookfield. The roll over miles feature alone, makes staying with Acura a "no brainer". The process is easy and quick, and the personnel is great. Our sales person, in particular is a real professional, and really knows the products. Great Brand - Great Dealership!

Jeff and LoriLee

Sep 28, 2013

Last week my husband and I purchased our 3rd Acura from Acura of Brookfield. While the vehicles are outstanding and the service department superb, the reason we return to Acura of Brookfield is primarily due to the excellent relationship we have with our salesperson, Tony Serksnys. Tony is, first and foremost, dedicated to finding us the Acura model that best serves our automobile size, style and price preferences. His easy and informed approach to car selling is refreshing and helps make the transaction seamless and enjoyable. We trust and respect Tonys expert advice and always feel like family when we visit Acura of Brookfield.

Happy RDX owner

Sep 25, 2013

Best Auto buying experience ever!! Roger Meeker was great to work with, very professional, not pushy but still showed interest in selling us a car that fit what we were looking for. Acura of Brookfield not only treated us great during the process but also after the purchase. The did a great job of follow up, making sure we were satisfied with not only the RDX but also with the total experience. I would strongly recommend them, Acura of Brookfield and Roger Meeker to my family and friends. We love the purchase of the RDX and the great service and experience we had with all involved. thank you Mike & Rose Gullotti

Sue Russell

Sep 14, 2013

Our family has purchased 3 cars from Steve Armitage at Acura of Brookfield and every time has been a pleasure. He makes the whole process effortless. His first priority is his customers and it shows! He is very patient explaining all the small details of the cars, which are many. The service department is so accommodating and expedient with any maintenance. A great place to buy and service your car!

Mike

Sep 11, 2013

I stopped by Acura of Brookfield to schedule a routine oil change on my 9 year old Acura TSX. They asked when would it be convenient. I said anytime in the next few days. They said that they could do it now, if I had ~30 minutes. They offered to take me back to work and pick me up at the end of day as well. I stayed and enjoyed a cup of their Starbucks coffee and conversations with their excellent staff as the oil was changed and the car was cleaned inside and out. Quality cars, superb staff, excellent service, fair prices and honest - what more could you ask?.

JoeD

Sep 7, 2013

Buy your next car from this team! I have been in sales and customer service for a Fortune 100 for 27 years. No one does this better then the team at Acura of Brookfield. I almost purchased a Lexus, simply to try a different car this time; however I felt a special loyalty to Acura of Brookfield. This loyalty was built over years of customer care and the best service department on the planet. "Integrity and relationship" define the Acura team and was pleased to drive off the lot, after a hassle free experience, knowing I had received a great value from this truly extraordinary team. Special thanks to Robert Castelli.

Dennis

Sep 3, 2013

Mike Brumfield did an excellent job taking care of us when we purchased our new Acura RDX on 8/31/13. He gave us competitive pricing and good service. We took delivery the same day. The whole buying process went very well. We were very pleased.

Kallio

Aug 29, 2013

I enjoyed working with Rich. Personable and friendly. Always responded to my requests for information. Was fair and honest. After the deal continued to demonstrate concern for my satisfaction. Would recommend you talk to Rich if you are interested in an ACURA

Acuraowner13

Aug 28, 2013

I love everything about this dealership and its service except the annoying follow up calls to see if the service was adequate. An email survey would suffice, and be more convenient.

J V

Aug 26, 2013

I just bought a Certified Used Acura TL. The buying process was stress free and pleasant compared to other dealers. The car is an absolute thrill to drive and Stu was great! Finance team was very cooperative as well. You've got my business.

Bob Theys

Aug 25, 2013

The vehicle is great! I really enjoyed your style of selling and I will spread the word about you and your dealership."

Scott

Aug 20, 2013

Acura of Brookfield is a "must see" car dealer. Everyone was professional, knowledgeable, and friendly. No lack in any communication process. This is how car buying should be.

KLR

Aug 10, 2013

I was pleasantly surprised with my experience at Acura of Brookfield when I purchased a new vehicle. It was never forceful or pushy but seemed more like a conversation of getting to know what I wanted and needed. Rich was exceptional with listening and walking me thru the process. He even spent quite some time teaching me about the vehicle - something I have never had others do. Negotiating on the price was not as unbearable as I thought it would be. He was reasonable and very competitive. Overall, I very much enjoyed my experience and will likely purchase a car from them again. Facilities are clean and comfortable. Starbucks coffee, what else can you ask for?!?

Mary H

Aug 10, 2013

I took my 2009 RDX in to have a new key programmed. While I was there I asked the service representative, Gary if they could remove a couple of scratches on the hood. The scratches were buffed out and the car looks great. As always, the service was wonderful and the car was ready in the time promised, washed and looking better than ever. Thank you Gary, and Brookfield Acura.

Bill

Aug 9, 2013

Just purchased a new 2014 MDX Tech. This is our third new Acura for us. David Seeling sold us the last 2. A pleasure working with such a great team of professionals at Acura of Brookfield. They have a passion for excellence. Well trained staff, everyone efforts makes the car buying experience real enjoyable.

Dale C

Aug 7, 2013

Acura of Brookfield Wi has always been a high end dealership and in my opinion, it still is. I took our car in for a routine A1 maintenance check. The work was done well and even the car wash was a step up. The finish was spotless,the windows were spotless inside and out, and the vacuuming was done with care. They pay attention to details. Thanks for the personal service.

Jeff

Jul 31, 2013

I starting looking at the Acura MDX in February of 2013 and after hearing of the new 2014 model, I delayed my decision to see what the 2014 would have to offer. All along the way, my salesperson kept me up-to-date of the progress and new information on the 2014 model. He was very informative and provided for a pleasant buying experience. The vehicle is great! I love the features. The power is better than I expected. The service department was very informative upfront about the scheduled maintenance and expected costs. The dealership is a great atmosphere and respectful staff and appreciative of your business.

Matt

Jul 27, 2013

Had 2013 RDX in to have hitch installed. Everything went smoothly and quickly. Thanks to Colin (service consultant) for his help and Steve W for the work. Love the RDX - great mileage. This dealer knows how to treat people.

Jim Smith

Jul 25, 2013

Purchase a MDX just a few weeks ago and have been impressed with Zimbrick ever since. They respond very quickly and efficiently. Had the chip protection installed and it was installed in the same manner. They even helped in transferring my literature to the loaner MDX. Great Company!!

Michael

Jul 25, 2013

Just purchased a 2014 Acura RDX from Acura of Brookfield, and we were extremely satisfied with the whole car buying experience. Tom was a very knowledgeable salesman, and very accommodating. The whole experience was the best we've ever had when dealing with dealerships. Oh, and we LOVE the car!

TosaTodd

Jul 25, 2013

Came in for a recall notice..................45 min later all is good..........no issue

Tom and Sue

Jul 23, 2013

sales person had good knowledge of car . assisted in set up of Bluetooth. No hassle shopping. Listened to what we wanted. paperwork went quick and smooth. No pressure to buy add ons at the end.

Thom

Jul 22, 2013

Have purchased four cars w/ Acura of Brookfield and the entire experience from purchase to servicing has been exceptional. Terrific culture and people.

Pete

Jul 20, 2013

Colin the service advisor was first rate.. He was relentless in his pursuit of covering our headlight under warranty. He quickly understood the problem and offerred up solutions that ultimatley resulted in Acura covering the repairs. He was truthful and honest with me which I also appreciated. Cudos to Colin.

Bill Meyer

Jul 18, 2013

very friendly and accomodating and it is obvious that the customer comes first

Blues&Cheese

Jul 18, 2013

The car was taken in for the 15,000 service, nothing major. The technician failed one of my major auto-service pet peeves by not resetting the oil life indicator. Honestly, that should be included as the last check the technician makes before driving the car to the wash bay. It left me to search the Internet for a how-to when I got home from work; not what I expected from the dealership.

Hiltzy

Jul 16, 2013

The service department at this dealership is the best around. They are simply the best.

Ed and Kathy

Jul 13, 2013

As long time customers of Acura of Brookfield, we have always been extremely pleased with the sales and service departments. The Service Managers and technicians are very knowledgeable and always provide us with the best service! AOB has such a high standard of service, we gage all other service providers against the service we receive here. Rarely do other companies even come close. Thanks for the many years of AWESOME service!! We look forward to many more years to come!

John

Jul 13, 2013

Just bought a used car, after a long search with other dealerships and personal sellers. The way they handled everything was very professional. Steve was very helpful and took time to show me the extra features of the car. I definitely would purchase my next car from them, and recommend friends to do the same.

Marlo

Jul 11, 2013

By far, I recently had the most pleasant experience for a vehicle lease/purchase in more than two decades of vehicle ownership (and numerous lease/purchase transactions). During my test drive and assessment of models from multiple brands/dealers, the salesperson (Stuart) used a process based on my needs and preferences -- working to match the model and features to my driving habits, preferences and lifestyle. When we settled on a model, the finance/lease experience was top-knotch - professional, honest, straightforward. It was a treat to see my new Acura TL ready and waiting in a "showcase" area -- freshly cleaned and polished and with a dozen roses on the windshield. Acura of Brookfield has my recommendation for a dealership of choice. Plus, I love driving my new TL -- a smooth, sporty and precision vehicle!

Thankful buyer

Jul 9, 2013

We recently bought a certified used car at Acura of Brookfield. We were very pleased with the service and love our new/used car.

Lisa

Jul 5, 2013

I had my clutch replaced. It took a few days as parts had to be ordered. Colin Fiedler was extremely helpful and understanding of the situation. He explained the process and the "whys", which is not often my experience with other dealerships or repair shops. Colin gave me all my options and helped me make a decision by telling me what he would do. Colin, thanks for making a difference! Now, if only Acura will bring back the RSX.......my 2002 will not last forever! I am saddened when the day comes that I will have to search for a new car.

Honda Products Man

Jul 4, 2013

I have been a customer of AOB since 2001, getting my bought before I lived in WI Acura serviced there and then have subsequently purchased two (2003 CL-S; 2004 RL) from them. I have nothing but the highest regard for this dealership. I wpould recommend them without any equivocation. Over these 12 years I have been treated great. The sales experiences were reasonable--good price and not too drawn out. (I've bought / owned 34 cars...I KNOW! :>) ) The service from John Vasos's team (Ron K., Gary K, Colin, etc.) has been nothing short of excellent. I bring my cars in every 7,500 and so that usually means 2x a year over the last 12 years we've interacted. They fix my cars, they do it right...or make it right when needed; they provide loaners, they provide rides if need be. Only "down" comments: they need a bigger dealership for the thruput they handle; their car wash ought to be brushless and the water in Brookfield--even after treatment--is a huge challenge to them. Yet...they do great within these constraints. keep it up! One loyal and very happy customer.

Val

Jul 2, 2013

The service was excellent as the sales person made it his priority to get us a very good price. And we are extremely happy with the vehicle! We'd definitely recommend shopping Acura of Brookfield to our friends and family.

Acura of Brookfield

Jul 1, 2013

Quick and friendly service. Found us a car that fit well with what we were looking for at a great price.

Bob

Jul 1, 2013

Great Job Mike! I enjoyed the new car purchase process - hassle-free zone,

Den21

Jun 28, 2013

Excellent service and parts department. Very happy with vehicle and service I received

acurafan

Jun 26, 2013

They go the extra mile for customers. I've bought 5 cars over the years from them and no reason to go anywhere else. Acura is a great car and Brookfield Acura is a great dealer and service center.

EastsideGuy

Jun 26, 2013

Over the years, I've purchased three vehicles from Acura of Brookfield and each time, the experience has been great. The sales staff are seasoned, so they know their cars, and they are professionals in what they do. In fact, based on me telling one of my colleagues about my most recent automobile purchase, she went and bought a new car, too. I also have had my cars serviced by Acura of Brookfield. The service experience here, too, has been top notch. It's a clean and efficient area staffed by knowledgeable, friendly and communicative people who really try to take care of their customers. I highly recommend Acura of Brookfield.

carmen

Jun 23, 2013

pressed for time & they got it done - great service

DKthumper

Jun 19, 2013

I had my 90K tune up and a timing belt replacement. They pampered my car and it runs like new. They never pressure me into trading up, they do the work they promise in a timely fashion and actually came in under what they estimated. I always feel at ease at Brookfield Acura. I love them. I'm waiting for their hybrid to come out and I will buy another Acura, my fourth.

GlennB

Jun 18, 2013

Not much more you can do to please a customer than Acura of Brookfield. I'd rate them "excellent" in every category.

Ben

Jun 13, 2013

I just leased a new TSX from Acura of Brookfield and everyone from sales to finance were very helpful. This is the 4th car my family has purchased from this dealership and we'll continue to go back. Great place and great people!

Jboritzke

Jun 13, 2013

My car developed an annoying squeak that only happened when the car was cold. Acura of Brookfield service folks diagnosed and treated the problem promptly, efficiently, and importantly with no out of pocket cost to me. Loaner vehicle was as good as my car, even newer!

Bob

Jun 11, 2013

I started the shopping experience doing my homework, going on line, and ended up in the showroom. All-in-all the process went well with only a few minor glitches. This is my first Acura and buying it was comfortable.

Jim & Carol

Jun 11, 2013

Took MDX in for software update; scheduling of appointment was easy, length of repair was same as estimate, customer service was a 10 and the car was washed when done. What more could you ask for?

Acura Enthusiasts

Jun 7, 2013

This is a great dealership with a wonderful service department. We drive 1 hour and 20 minutes to get to Acura of Brookfield. It's our 4th Acura and we have all of our servicing done by them. Highly recommended!!!!

John J

Jun 6, 2013

Led by John and Ron this service department at Acura of Brookfield is the best.

Wendy

Jun 2, 2013

Ask for David Seeling, he was the best to work with for new car sales

Wendy

May 31, 2013

Mike and Annie were great. They were very patient with me while I was deciding when I was going to buy my new Acura. They know I am loyal so they just waited for me to "make up my mind". It was great to see Annie again after having purchased my last Acura so many years ago. Thanks to both of you Wendy

Mike Kelly

May 30, 2013

I can't express the feeling the service department provides, I just don't find this kind of service today anymore.. Love it.

Nick

May 25, 2013

Over the past 20 years, I have always received nothing but outstanding service at Acura of Brookfield, unlike just about every other service department I have dealt with. One aspect which I really appreciate is that they have never 'upsold' me on items which did not really to be replaced, like just about every other dealer does. I also like that they always return the car to me washed, and as clean on the inside as it was when I dropped it off (no 'complementary' grease marks or tools). Their prices are definitely fair, especially considering the high level of service I receive, and I am very appreciative that they offer a new Acura Service Loaner when I need to drop off my car for an extended period - this is invaluable, and Acura of Brookfield is one of the few dealers to offer this! This overall dealership experience, coupled with outstanding reliability, remains a primary motivating factor for me to continue to purchase Acura again in the future, even though their current models have definitely lost the class leading appeal they had in the mid 2000's.

B. Herrmann

May 24, 2013

Am retired after 30+ years in the major component procurement process so I take purchasing a vehicle seriously and research every aspect to the fullest. Acura of Brookfield met all my expectations in spades and the RDX performed flawlessly on the trip back to New London. It was well worth the drive down when I had closer places I could have purchased from. Matt and Mike understand how to provide fair and honest service and turned something that most people fear or dislike into a pleasant experience. Thanks guys, I will be back!

Steve

May 24, 2013

This was my first time at this dealership and I highly recommend it! Good people, professional, no pressure or sales tactics. Worked to earn our business. Thanks Dan for making the deal happen! Thanks Ben for making the final steps a breeze. Hope to be back some day!

Jarrett

May 23, 2013

I had my Acura TSX in the shop for minor maintenance but required a loaner car for the day. When I dropped off the loaner I was in a hurry and inadvertently left a bag in the back seat. Received a call early the next day advising me of this. Nice catch folks!

PN

May 23, 2013

Service done in timely fashion. No problems with work done.

Ann W.

May 21, 2013

I never worry when I bring my car to this dealership - I know I can trust their integrity and am always treated with exceptional service. From the handshake when I arrive, to the ease of using a loaner (without cost) for the day, it is a delightful experience. Honestly, before using this dealership, I would have preferred to go to the Dentist for an extraction over taking my car it. Repairs are done in a timely manner, I am kept updated and receive a call when the car is done. Check in at 7:30 am took less than 10 minutes, including getting the loaner car; check out was the same. Highly recommend Acura of Brookfield to ANYONE.

Kristin Lewis

May 21, 2013

Acura of Brookfield is always top notch on service and repairs. I have never had a problem with them.

rpfrenette

May 21, 2013

As always an excellent experience. Upgraded my Lease vehicle. All negotiations were done by email. Just set up an appointment to drop of old car and pick up new. Entire transaction took less than an hour. Great place to do business.

Dr. Don

May 19, 2013

Outstanding buying experience. Mike Brumfield was my salesman and kept me informed of the inventory and search for just the right equipped model I had asked for. I really enjoyed Mike's easy-going style of selling and appreciated his willingness to come in on a scheduled day off to accommodate my calendar. The actual transaction couldn't have been simpler, too. The RDX is great - a technological wonder of mechanical and electronic engineering. Lastly, I gave the facilities 4 stars instead of 5 because it's located on stressful, very busy Bluemound Road ...and far away from my house ! :)

Brainy1

Sep 6, 2012

Purchased a Honda Accord for my son. It was the best car buying experience I have ever had. Customer service was excellent! Dan C was my sales consultant Dan C. was very nice! The best part is I had my son with me and he witnessed and experienced how a car purchase should take place! Thank you Dan and Acura of Brookfield!

johnv

May 8, 2012

I recently purchased a used Acura from Acura of Brookfield. They gave me a very competitive price. The service, treatment and negotiations on the trade were relaxed and comfortable. I had a great experience buying from them- something I can not say for past car buying experiences at other locations. I would definitely shop there again.

bmann

Mar 29, 2006

I have never received friendlier service from any dealer. I used to bring my old 1990 Acura Integra in for servicing here when I was in college a few years ago and they treated me with hospitality and respect as if I were 50 years old pulling up in an RL. The service is very friendly and helpful. In all the years I went there (about four) The service department made only one mistake, which was not securing the plastic splash guard under the front suspension after servicing, and it came loose while driving home. I drove back and they replaced it for free without argument or dirty looks. The parts department was extremely helpful and friendly as well. I definitely recommend this dealer for servicing and parts.

xanctus

Jul 21, 2003

This dealer is quite annoying at the begining when I bought my car. The sales rep was really look down on me *he thought that I couldn't afford to buy the car). However, lately when I put my car to service, one of the service rep. is very friendly and helpful. Therefore, in terms of service, I'd recommend all the acura owners to come to the service department of acura Brookfield