Used Cars for Sale at Al Piemonte Ford in Melrose Park, IL

Tanya01

Oct 15, 2016

Worked with me. Very patient. Lots of options and personable. Jim was awesome. Sense of humor. Would recommend this dealership to others. Would but another car through them.

Miguel198010

Oct 4, 2016

Estoy muy contento primero por la ayuda a obtener el carro que me gusto y por el buen servicio q me dio el agente frenando chacon se los recomiendo al 100% .gracias por su tiempo y su ayuda que tuvieron para obtener mi Nissan sentra

Kamran

Oct 3, 2016

just bought my dream car from Al Piemonte ford Melrose Park (2014 Ford Fusion Hybrid). Mr. Jim Zegar was great to work with. I was able to purchase the car for well under the Blue book price, with all of the options I could dream of, and at payments I'm able to afford. Mr. Zegar even recommended an option for the car that I never considered. I jumped on it, and am thankful that I did. He didn't pressure me into anything, but he was there to help me through every single step, from test driving, all the way through financing. He was very kind and answered all of my questions. Very easygoing, and customer friendly. This was the best experience with a dealer I've ever had (this was the 5th car I bought from a dealer, so I have other experiences to compare to). Mr. Zegar is the sales rep of this business, and he is always around. He takes pride in the product and the service he provides, and you can tell that this business is his "baby." Highly recommend Trustworthy! You won't be disappointed. and I will recommend Al Piemonte ford and Mr. Zegar to everyone I know, and Thank you Mr. Jim Zegar for all the help and your professionalism.Kamran A Shahzad

Tostang1

Sep 29, 2016

Very nice and friendly people. They meet my expectations. Finance was very simple withe the help of Mark and John. When I go for service Perla is always very nice and takes care of me .

mmblock

Sep 28, 2016

Our salesman, Jim , was polite, informative, and gracious. I had a number of cars that I pulled off your website, and we purchased one. He showed how to use many of the technological devices that the Fusion has. He was businesslike, and got us through the full process as quickly as possible. I have purchased my last three cars from Al Piemonte. If I ever need another one, I will try your establishment first.

William

Sep 15, 2016

I came here to buy a car they took super good care of me i have never bought a new car before they kept it easy for me and broke everything down so i understand took really good care of me and made me feel comfortable buying a car. I strongly recommend this dealership

buddy16

Sep 12, 2016

the salesmen jim zegar and manger rj serpico were excellent to work with they made the purchase easy. salesmen showed me around the dealership. so i wld know were everything was when i wld come in for sevice

Mella Hargrove

Sep 7, 2016

Curtis was my salesperson. He was very good at customer service and knowledgeable. I recommend anyone who is looking for a car to see Curtis.

Jim Canzona

Sep 3, 2016

Mort Bahrami, Sales Expert, made it a great, pressure-free experience. Mark Dazzo & Alfonso Pineda (fellow Southsider) paved the way for a smooth transaction & Mr. O'Reilly made me feel welcome & appreciated.Great car- buying experience! Thanks to allJim

Juverizo01

Sep 2, 2016

Francisco supo escuchar y me encontro el auto que yo estaba interesado en comprar muy amplio y bonito el se porto muy amable y atento la agencia con muy buen surtido de vehiculos todo muy bien bien.

Mr. Omarvelous

Aug 27, 2016

Grew up in this dealership, customer service and sales team are outstanding!! I Would always come back. Very comfortable and laid back environment. This joint rocks!

Janet

Aug 21, 2016

I went in to get an old vehicle fixed, and I bought a new one. Everyone there was extremely nice, and my car buying experience was a pleasant one. I got a great car at the right price.

Jennifer8877

Aug 16, 2016

I had a great experience at Al Piemonte. Daniel went above and beyond the typical salesman. He got me in a car that I love, at a price that I love as well. Would go here for my next purchase and recommend anyone go here as well!

David

Aug 12, 2016

Professional, knowledgeable, friendly and very helpful people. It's always a pleasure to go to Al Piemonte Ford - to buy a car or to get service - you are always treated as their number 1 priority. Thanks to all at Al Piemonte.

Helen

Aug 12, 2016

I was late, due to accidents on 294, the service attendant was very understanding, kind and helpful getting me placed for service. I had three recalls to be serviced and they were handled in a very reasonably time. Thank you

Martha

Aug 12, 2016

The sales person Hank was very honest, friendly and made every effort not to waste my time by showing me other vehicles other then what I was interested in. He made the experience outstanding and def will purchase another vehicle from there again soon. Thanks for all your help Hank.

Mary

Aug 12, 2016

They were friendly fast and had my car done quicker then they said, for the price you cant go wrong, its not Jiffy Lube .....you know your car is in good hands. I just wish I had bought my car at Al Piemonte...shame on me. I wont make that same mistake on my next car.

Jenny m

Aug 10, 2016

They worked with me to get a deal done, even without seeing the car I was trading in.

bellbey72

Aug 4, 2016

Jim Zegar was the salesman who helped me purchase a new Ford Fusion and his service was excellent! He was patient with me as I went back and forth on what I wanted. He was also fun to be around!! I am very pleased with my selection!!

Eddy

Aug 3, 2016

Friendly,always attentive to customers,fast service that day that I took my car it was hot day the gentleman at the counter offer water to everyone that means a lot to someone.

Jennifer

Aug 3, 2016

The staff John Gomez, Todd O'Riely, Mark Dazo, Chuck and Vito made me feel like family and went out of their way to make sure my needs were met. especially thanks they stayed and helped me even though I came in late in the day.

Brian

Aug 2, 2016

Matt was very helpful, and exceeded our expectations. Sam in finance went above and beyond, trying to get us financed. Great job!

Gregory

Jul 31, 2016

Courteousness by employee's was greatly appreciated. Took a bit longer than expected, but otherwise everything else was good. Would come back.

Gregory

Jul 30, 2016

Location. The dealer is close to my house. I thought it would be an easy in and out for an oil change but it wasn't. It's doesn't seem like an express service it took awhile to just get my oil changed.

Rabbitt

Jul 30, 2016

Best experience I have had with buying a new car. Matt was excellent from start to finish. This is second escape I brought from this dealer ship.

Andy

Jul 28, 2016

Great customer service, Technicians are all great as well, very helpful. Love coming to Al Piemonte to take car of all my cars

Philip La Puma

Jul 28, 2016

I just lease another Escape from Mike Hammad one of the nicest salesman you could ever deal with because of him and Mark Dazzo and Todd O'Reilly I will always buy or lease my vehicles from this dealer. All of them go out of their way to make sure that you are happy and satisfied with your experience. My wife and I would just like to say Thanks for all that they do to make us happy. You guys are the best.!!!!! Thanks.

Ford man tom from birth

Jul 28, 2016

I was treated honestly and not messed with. I was told on the phone what they would do and this is what did. It is not what has happened to me at other dealerships.

Christopher

Jul 27, 2016

Very fast service, great staff, and quality work. My truck felt like the day I drove it off the lot!

Sharon

Jul 27, 2016

Knowledgeable service rep and very pleasant and professional. We were kept informed as to what and when car would've taken in and completed. They dropped me off at home and came to pick me up later when car was done. Wonderful customer service

Phil L.

Jul 27, 2016

Todd O'Reilly put together one of the finest sales team's you could from the minute you walk in Todd, Mike, Mark John RJ and the guys and girls just do there best to make you feel so important. And Mr O'Reilly make sure that everyone in the dealership is treated with respect I try and buy all my cars there.

Elix

Jul 26, 2016

We went to look at a car and ended up purchasing two vehicles. The experience was positive and all our questions and concerns were addressed.

Gina Lombardi

Jul 22, 2016

Steve "Moses" Mozdziesc at Al Piemonte in Melrose Park was the most hard working salesperson I have ever had the pleasure to work with. He knew what I needed and where I needed to be with payments and did not try to sell me something I did not want. He has a great personality and made you feel very welcome. I recommend Moses to everyone out there looking to do a deal with a person that will work his hardest to get you the car that you want and need without any pressure to buy something that you don't.Vic and Gina Lombardi

Joseph

Jul 21, 2016

As usual, prompt good service at reasonable prices. Work done in a timely manner, with minimum wait times. Don't change anything !!!

Kathy

Jul 21, 2016

A very professional atmosphere. Stand behind their vehicles one hundred percent. Sales representative always has the customers best interest at heart.

Ada Villanueva

Jul 21, 2016

The sales personale were very helpfull and knowledgeable polite, extremely helpful, I was really pleased with my car, sales person were attentive, and worked with my budget.

Marine

Jul 16, 2016

Pearla was great! I brought my car in the Friday before the 4th of July. There was a laundry list of issues with it. However, it was surprisingly ready by Saturday morning!

Renee

Jul 16, 2016

This visit as with any visit, whether routine maintenance or something needing to be checked, we fine that the entire staff is always very pleasant, courteous and respectful

Linda

Jul 15, 2016

I liked that I wasn't pressured into buy the car. They were very kind and knowledgeable. Also when there was a problem they were very nice about replacing the tire that had a nail in it and didn't charge me.

D2025

Jul 15, 2016

My husband and I are very impressed by the professionalism we where treated with. Walking into the dealership we seen changes being made. Since last time we visited. The changes look amazing. It has a modern look and is comfortable while you are waiting for your services. My salesman greeted us in a very nice manor. Giovanni Gagliano began to talk to us and right off the bat seemed very nice, knowledgeable, and treated us with respect. Was not pushy or tried to use any tacky Salesman pitches. He was straight forward and really came off like he would do what ever he could to make us happy. Well he succeeded cause we left with a new car. He and RJ gave us a great deal all around. Good value for our trade and great deal on the new. Giovanni waso able to get to the payment we wanted with no money down. The process was smooth and pleasant. The dealership it self is top notch. I will recommend all friends and family to check out Al Piemonte Ford before they go anywhere else. The staff is very helpful and Giovanni and Rj which he told me to call him when we met is a pleasure to work with and will do the best they can to make you happy. Well done. I have had some bad experiences with other dealers but this actually had put my faith back into car shopping. It was a fresh and happy experience.

Kathie

Jul 13, 2016

The service is always excellent. As a woman, I never feel intimidated that because I don't know something, the service person will tell me anything to make a purchase. The atmosphere is always pleasant, and the performance on my car has always been outstanding. Great Job!

Clara

Jul 9, 2016

I did not spend the entire day there I was very satisfied with my purchase. I am now the proud owner of a 2016 Ford Focus

Thomas

Jul 9, 2016

I have always had a good experience at Al Piemonte Ford. The work was great and the price was reasonable.

Joe

Jul 7, 2016

Great staff,i was in and out as they promised,and they kept me informed on what they were doing, I had no surprises

Lynn

Jul 6, 2016

Your service was very professional & Jason Bono was exceptionally pleasant to work with. Everyone was friendly & intelligently explained what we needed answered.

Thomas

Jul 4, 2016

I like the knowledgeable/friendly staff. The folks in the Quick Lane always take good care of me. Thanks for looking out for me.

Alexander

Jul 3, 2016

The moment I entered I felt comfortable and welcomed. I will definitely be buying future vehicles from thrre! I loved every second of it!

Bill

Jul 2, 2016

Perla, Julio, and Lupe the technician are the best. You have great people. I am not adding anything else to this survey. Now I am at 20 words, hope you are happy.

William

Jul 2, 2016

It is kind of like the Tv. Program Cheers. Everyone knows your name. Where do you find such special people all in one location.

Maurice

Jul 1, 2016

The excellent and courteous customer service and thorough work have been consistent from visit to visit. I heartily recommend Al Piemonte!

Jorge

Jun 30, 2016

Sales department asked what I was looking for and delivered. From test drive to demonstrate ford product . Very knowledgeable and answered all my questions.

Robert

Jun 30, 2016

Timely response for an oil change and service checks. I appreciate the quality and service provided. I will use them again. Thank you.

Robert wahlquist

Jun 30, 2016

I believe this location ap ford in meleose park has the best sale guy Dave Glaser. He is the absolute best. He cares who gets what and works out the best deals ever.

ford edge

Jun 30, 2016

I first went to AP Ford after having many problems with other ford dealers and other local places to see if I could buy a van for work. When I arrived I was sent to a Dave Glaser who thank god knew what he was doing, was very nice and helpful. I spent the entire day with Dave and I enjoyed the hell out of it. I also went home that day with my brand new transit. For me this was a god send because I have had nothing but bad luck with dealers, mechanics and car troubles. He took very good care of me and I have since then went back a got my second van from them. If he ever leaves this place I'm guessing I am going to have to go out of state for my future car deals. THANKS DAVE..............

New car this year.

Jun 29, 2016

Found the car I wanted at a fair price. While getting the instruction on all the sync features the rep could not sync my phone contacts. And no one at the dealership knew how to set the transmitter to open only one door when the door handle is touched. All four doors open at once, which is a safety issue. Other cars offer this feature, friends Nissan and Lexus open only one door. So I am on my own searching for someone who knows how to reset the transmitter.

Jorge

Jun 23, 2016

My visit to Al Piemonte Ford was already based on a referral from a family member who has purchased vehicles at Al Piemonte so I was off to a great start. Made contact with Todd in managent and explained to him what I was looking for. His recommendations were on point. Then enter Mort in sales and his knowledge of the Ford product is outstanding. He explained and demonstrated what my Explored XLT had to offer. Mark in finance gave a detailed overview of what my contract consisted of. I also asked about having window tinting and John took care of this for me with ease and it was done. This Al Piemonte team is outstanding. Thanks much gentlemen.

Patty45

Jun 23, 2016

I found the salesman was very helpful and knowledgeable. I took him how much I could afford and how much I could put down has a down payment. I have told my friends and family about my wonderful salesman and I also gave a friend his business card.

Sidney

Jun 21, 2016

Honesty and preparedness in a timely fashion, along with a friendly demeanor means I,ll come back. Don't be surprised at the quality of repair made to your vehicle.

Linda

Jun 13, 2016

AS USUAL MY VISIT WAS DONE IN A TIMLY MATTER WITH MY BEIN TOLD WHAT THEY WHERE GOING TO DO AND WHAT WILL BE NEEDED IN THE FUTURE SERVICE

Crystal

Jun 12, 2016

OMG David glasser is THE absolute best. He made me feel welcomed and like he cared about what I wanted. He made sure he worked hard on getting me into a vehicle and not making buying my first car a nightmare.. Thank you so much for employing have such a wonderful person.

Richard

Jun 12, 2016

everyone is very nice and goes the extra step to help you.They don't try to upsell you and care about the customer first.

Artilada

Jun 10, 2016

Experience was absolutely wonderful, my sales person was very knowledgeable and nice. Thank you for all your help...I love my car...

Robert

Jun 10, 2016

attention to detail and the communication the staff practices with the customer. reasonable prices and good food at the cafe.

K-Williams

Jun 6, 2016

The buying process was quick and easy. I have had my car now for 2 weeks and 2 days and zero complaints so far. I had an idea of the car I wanted and the sales team at Al Piemonte Ford did everything they could to make sure that I walked out of there with the car Wanted. The price was simple what I saw online was it, there was no haggle in the price at all, just plain and simple this is the price $14,000 for your 2014 Focus. They also provided me with a full and detailed history of the cars past, and no temp. plates either I was able to walk out with permanent plates on my new car. Overall it was a grate experience and I will be buying my next Ford from them again.

John

Jun 2, 2016

A combination of excellent service,great price make this outstanding experience for the consumer. In addition they top of fluids and check wheel alignment and indicate future repairs that will be needed

Kevin

Jun 2, 2016

Been going to this dealership for years . Everyone is always friendly and informative of any repairs or services that your vehicle may need .

sillygoose

May 31, 2016

once we agreed on price and car seemed like a family of people kept the ball rolling so wait time to drive off the lot time was min. some of the people andrea rj ken mike s kieley that's only the names I can remember

Thomas

May 26, 2016

The waiting area was comfortable and the service writers were polite and explained what was to be done and recommended what further services were available without a hard sell

Robert

May 22, 2016

HOW LITTLE TIME IT TOOK TO PROVIDE THE REQUIRED SERVICE. KNOWLEDGE AND WILLINGNESS TO PROVIDE SERVICE INFORMATION FROM SERVICE STAFF.

Chris

May 19, 2016

We had hard time finding a dealership that had a 2016 Transit Passenger van. Most of the Ford dealerships did not want to find us a van if it was not on their lot. Some of them said they would look but never called back. Al Piemonte looked and found a van at another dealership out of state and delivered it to us with no issues. Dave Glaser was a great salesman to work with!

Michael

May 19, 2016

They supplied good service and kind people, will be back in the future for auto needs, thanks. Speak with Perla when you visit.

Lloyd M

May 16, 2016

I recently bought a Mustang from this Dealer. I dealt with Jason Bono and i have got to say it was the best experience i have ever had. He went out of his way to make sure my wife and i got the car we really wanted. He was very, very professional and not at all pushy. I would highly recommend this dealer to anyone looking for a car. The management and finance professionals are also great to deal with.

Christopher

May 15, 2016

The new waiting room in the quick lane area is so comfortable. When your vehicle is done they get you out quickly.

Jamillah

May 15, 2016

It's always a great experience as the staff takes care of my vehicle. And, they catch things and make recommendation to ensure that my vehicle continues to operate.

Alkeval

May 12, 2016

All of the employees are warm inviting and professional. They make you feel ike family. They make sure that all your needs in maintaining your vehicle are met and the all around customer service is superb.

Kelly Krepps

May 10, 2016

Tony went out of his way to help my husband and I get a car. I will definitely go back when I need a new one. Highly recommend Al Piemonte ford to all my friends. If you think your credit isn't the best go talk to them.

Doris

May 5, 2016

We were told to come in first come first serve on Saturday morning, they did not take appointments. We came and then were told they would not work on the car until Monday. We left the car as it would be inconvenient to come all the way back on a Monday since my husband and I both work. Then received a call back that they could service it that same day anyway. We were happy to get the work done the same day

Ken

Apr 30, 2016

My mechanic and service advisor, Lou are always great to work with. Very friendly and professional. I have known Lou for over 10 years. They both keep my 2002 Ford Explorer with over 170K miles running great! That's the main reason I keep coming back for service.

Judith

Apr 28, 2016

Prompt and courteous service. WiFi available. Pleasant waiting area. Kept me informed of what cost would be. Loved the gentleman who worked with me.

Maria

Apr 28, 2016

Customer service is awesome! The lady whom always helps me is always GREAT! Dina is her name if i'm not mistaken. (drives a white ford fusion)

Bernice

Apr 26, 2016

That the staff is friendly and they take the time to get to know you. They're good at explaining your repairs to you and helping you to make the right decision.

Kostas

Apr 24, 2016

The option to leave the car overnight was very convenient. Friendly service. High cost of repairs compared to competition. will only do Ford-required service there.

Geri Schultz

Apr 23, 2016

Great service and help with financing. See Dave Glaser! He found me a great little car that is perfect for me and payments within my budget.

mollywolly

Apr 17, 2016

They were really nice and understanding about my situation and worked with me to get me into the car I wanted. I knew what I wanted before I walked in the door (made it easy for Matt, I'm sure) and most of the time I spent at the dealer was filing out paperwork and cleaning out my old car, which they took in as a trade. Super easy and fast processing. My dad and Matt even had a conversation in Polish for a few minutes, which was pretty cool.

Mary

Apr 14, 2016

They were friendly fast and had my car done quicker then they said, for the price you cant go wrong, its not Jiffy Lube .....you know your car is in good hands. I just wish I had bought my car at Al Piemonte...shame on me. I wont make that same mistake on my next car.

Tom

Apr 14, 2016

I used the Fast Lane service and was taken in immediately. The service rep was friendly, courteous and provided great communications on what would be done.

David

Apr 10, 2016

Professional, knowledgeable, friendly and very helpful people. It's always a pleasure to go to Al Piemonte Ford - to buy a car or to get service - you are always treated as their number 1 priority. Thanks to all at Al Piemonte.

Spencer

Apr 8, 2016

Lupe is certainly a terrific mechanic. He has kept our 2001 Expedition and 2005 Explorer running in "tip top" condition. Walter is a pleasure to be with when he drives me home. The service advisors are tops as well. They always recognize me by name when I bring our vehicles in for service.

Paul

Apr 7, 2016

The original sales person I was to meet with was running late due to weather. Another sales person substituted , but in the end they both work as a team to help me

saphire

Apr 7, 2016

HENRY REYES HAD LISTEN TO EVERYTHING ABOUT THE KIND OF CAR OR TRUCK THAT I WAS LOOKING FOR AND THEN HE SHOWED ME AROUND THE LOT. HE SHOWED ME VEHICLES IN MY PRICE RANGE. HE WAS ON THE BALL AND STRAIGHT FOREWORD . HE DID NOT WASTE ANYTIME PLAYING GAMES HE GOT THE SALE DONE. AND ALL THE REST OF THE EMPLOYEES THAT HELPED HENRY MAKE THE SALE HAPPEN WAS VERY PROFESSIONAL. THANK YOU TO ALL OF THE AL PIEMONTE STAFF.

Tony

Mar 30, 2016

Then and everybody at the dealership was really Pleasant and did a great job and I will come refer anybody to the dealership and I will go next time to buy another car from them Al Piemonte Ford it is a great dealership and I had a pleasant time is it in there and buy my new car from there thank you very much

Mike

Mar 26, 2016

Our salesman was excellent. Moses went out of his way to see that we were satisfied. I would recommend anyone I know to go to al Piemonte ford.

Elizabeth

Mar 24, 2016

I like the fact that i didn't have to make an appointment. Everybody was friendly and the service was fast.

Robert

Mar 24, 2016

I truly appreciated the professionalism that Mr. Matthew Pezzuto exhibited in finding/selling me a beautiful, high quality Ford F-150. Al Piemonte Ford is a class act and so is Mr. Pezzuto Again, thank you very much.

Katina

Mar 23, 2016

Upon arrival at this dealership, my family and I were greeted with kindness by everyone we walked pass. My salesperson was Andre Collier. He asked what was I looking for, car/suv and how much I wanted to spend for a vehicle. I gave him the amount and I was truly amazed when he told me he could sale me an 2008 Nissan Altima!!! I purchased the car in cash and picked it up Monday afternoon. The car was sparkling like brand new?? It was cleaned up very nicely. I was so happy. I drove off and a mgr(Michael) called 30minutes later and asked how was the car driving? and if I had questions or concerns,don't hesitate to call. I was relieved to hear that. Later, that day I experienced trouble with my back windows going up. I called Andre back and was told to bring it in the next day. I took it in for service (free) and the switch was replaced. This car is BEAUTIFUL and most of all Reliable. I would refer this dealership to all, 3ppl referred me. I'm glad I stopped at Alpiemonte Ford in Melrose Park first. EVERYONE WAS GREAT!! Sales, mgmt, finance, cashiers, repairs dept. Thanks for a wonderful car buying experience

Julio

Mar 22, 2016

My experience with the sales man Hank Reyes in not be pushing and making sure all my question were answer was excellent.

Gretchen

Mar 21, 2016

I trust the staff at Al Piemonte. They go out of their way to make things right. And I am confident in the service that I get when I take my car there.

Shatoya

Mar 21, 2016

Customer Service, pursuit of customer satisfaction, patience of the staff was excellent. I would recommend a friend or family member to shop for their next car at Al Piemonte Ford

Driving Happy

Mar 20, 2016

Matt was great ! He listened to our needs and worked to get us into a great vehicle. He took the time to explain and show us all the features of the new car we purchased. We are customers of Al Piemonte for many years, and great folks like Matt are the reason we keep going back!

Industrial

Mar 17, 2016

I came in to purchase a new box truck for my business. I told Jim the salesman that I needed to be in and out of there quickly. He expedited the process and I was out the door in 30 mins. This was the 2nd vehicle I have purchased there in less than a year. Great experience both times.

Thomas

Mar 17, 2016

Francisco Mercado was top notch! Very professional for a young guy. Attended to my needs and concerns throughout the whole sale process. Very happy owner of a 2015 Transit connect!

sandy929

Mar 12, 2016

Matt was very easy to work with. He laid out all our options and gave us time to discuss with each other so that we could make a good choice for us.

Martha

Mar 10, 2016

The accurate assessment of the problem and timely repairs. The service person was knowledgeable and very customer service oriented. The facility was under construction.

John

Mar 6, 2016

quick and professional. Friendly facilities clean . The workers were cordial. I would highly recommend Al Piemonte Ford to my friends and relatives. overall a most enjoyable experience.

Tuan

Mar 6, 2016

I really appreciate the kindness and care that every person provides at Al Piemonte Ford and especially John Gomez, who always makes you feel like family whenever you visit. This is one of many reasons I return to AL Piemonte to purchase another vehicle and I absolutely tell my friends to visit. He's a keeper.

MyNewCar

Mar 2, 2016

As a woman who is new to car buying, I was very cautious before making a large purchase. With the advice from my male friends, I was sure to do some research online before I entered a dealership. After hours and hours of reading about APR's, vehicle performance, and rebates, I was beat. Here I am this confused girl, who doesn't want to get taken advantage of by a salesman. I decided to give car shopping a chance (and not online) and went to Al Piemonte Ford where I met the kindest, honest, caring, patient, salesperson, Matt Szajewski, and boy am I glad I did. To keep things short and simple, my car buying experience was easy as 1-2-3! Matt took the time to take me on a test drive in the cars I was considering, and on each ride he showed me every feature. He made it easy for me to decide which car I like best, without putting any pressure on me. He gave me a price which was very fair, and didnt treat me like the blonde that walked into the dealership. After my car buying experience, our relationship didn't end. He still takes the time and initiative to check in from to time, or answers my numerous calls and helps with my questions/problems. To anyone going to Al Piemonte Ford, and not just ladies, I HIGHLY recommend you see Matt Szajewski for your car buying needs!

Anna

Feb 29, 2016

I really liked sales person Karol he was very nice and proffessional. Was not pushy at all but very knowlegable about the car that we were interested in.

Ella

Feb 29, 2016

Prompt professional service, people are polite and don't try to sell you services you don't need. They also tell you what you do need

Adam

Feb 28, 2016

I had a good experience , but the price for oil change in my diesel pickup truck a little to high .

Marilyn

Feb 26, 2016

The staff is very knowledgeable and courteous. I went later in the early evening and I hardly had a wait time.

Elia

Feb 25, 2016

They were courteous and quick. I was in and out in about an hour for my "the works" oil change.

Dolores

Feb 16, 2016

the service was very good the sales man are very polite and helpful

max12

Feb 12, 2016

It took three weeks short of a full YEAR to deliver my truck. the dealer did all they could do. I just thought Ford could have given me a few accessories for waiting so long

Alfredo

Feb 11, 2016

The service department 2 Hispanic female workers have always been very knowledgeable and are always on top of things.... Great customer service

Raymond

Feb 11, 2016

The service and team have been EXCELLENT, I would recommend this service team to all looking for a pleasant and professional experience. Service is very important to me and family.

Taryn

Jan 31, 2016

Very friendly and knowledgable staff. They made sure to talk to me and even showed me what was wrong before starting to fix my car.

Ernesto

Jan 28, 2016

.Key lock missing at time of car purchase. Called Sales Mgr and explained problem Satisfactorily responded and resolved the problem (replaced locks with new key lock) in a timely manner,

Katherine

Jan 28, 2016

The mechanic appeared to be sincere. He gave me options and possible problems he could incur without pressuring me to act immediately.

Ira

Jan 26, 2016

After the techs found the issue, they had to wait on a part and they went beyond to assemble the car back together so that we could have our car over the weekend.

Michelle

Jan 25, 2016

Pleasant customer representatives, quick, quick lane service. Everything that I had questions on were detailed and inspected. Clean & quiet waiting room with a TV (smile). I was able to beat the rush hour traffic.

Shawn

Jan 22, 2016

Initially we had some issues that needed to be cleared up. Things we didn't understand. Thanks to John Gomez he was able to put our minds at rest. Other than that we have always been taken care of and would not hesitate to come back.

Dean

Jan 17, 2016

Our salesman, Matt S was wonderful. We gave him our criteria and budget, and he delivered. Everyone from Matt, the finance dept., other associates were very friendly, polite and courteous.

Michael

Jan 14, 2016

Very Good, helpful Staff that recommended necessary work and showed areas which were on the watch list for future repairs/replacement.

Steve/Carmeline

Jan 14, 2016

The ease of doing business, made an appoint arrived and they were ready for me. I wasn't delayed at the door drove in and away they went.

Dan Capo

Jan 6, 2016

Cen and Jason met my needs for a vehicle within a price range. No haggling or run around. The service was very quick and personable.

ChrisR - retired

Dec 19, 2015

My sales person was very respectable and helpful. Mr. Holbert help me in choosing the vehicle I liked. This is the first time I ever bought a Ford vehicle. My daughter advised me to try Ford and she was right. Thank you so much.

Peggy

Dec 11, 2015

We haven't bought a new car in a long time. We came in ready to buy another used car until Dave Glazer showed us the price difference between a 2015 and 16. It was a no hassle very easy and pleasant experience dealing with everyone there.

Sandro

Dec 10, 2015

Perla, was awesome she kept me in the loop of what's going on with my vehicle and also offered a Rent-A-Car

FD

Dec 8, 2015

Just had an excellent experience at this dealership. Excellent customer service.

Treto, Antonio1311

Nov 30, 2015

The person who helped me, Esteban was very kind, organized, and very helpful. They helped me find what I was needing at a timely fashion with low prices. He showed us around the lot displaying any car that might interest us. They were overall very kind and helpful until I left the lot with my brand new car.

tom

Nov 24, 2015

great salesman matt , takes time to explain ever thing before and after the signing of the lease

Pytlak,Geo

Nov 21, 2015

We had our vehicle totaled by a brief encounter with a deer coming home from Texas. The insurance took a while to decide whether or not to total it. Once it was written off we started our shopping of our retirement vehicle. Now we had to narrowed our choice down. Checked out the internet, TrueCar and (3) different car manufacturers. We decided on the Ford Explorer. I have always hated car shopping!Matt at Al Piemonte made it a real pleasure. No pressure, no rushing to make our decision and he made us totally at ease and made sure we saw the vehicle in the colors that we were thinking about. He went over the basic car and the upgrade in the XLT just in case we wanted added features. We decided on the basic since it had more upgrades on it than our original vehicle. The price we finally agreed upon was a great deal and better than what TrueCar was showing. Although we have just purchased the vehicle and only driven it on the test drive and the way home, not out today because of the heavy snow fall, we can't wait to take her on the road.

caseykaye

Nov 3, 2015

I was very nervous when I went to trade in my car because I have not had good experiences in the past. This was the first time I felt like a dealer listened to what I wanted and answered all my questions nicely. They totally made me feel at ease and did not pressure me to buy something I did not want. The whole team was amazing from beginning to end, especially Jason.

Mjbunzol

Nov 3, 2015

I needed a new car and the dealership did great things out of an unfortunate incident. Service went above and beyond and made sure things were right. This is the second car I purchased from them and I will be back when I need my next car.

Shatoya33

Nov 3, 2015

When we walked into AL Piemonte Ford, we already new the vehicle that we wanted and with confidence and faith. We worked with Andrea who diligently fought for us to come out of the dealer with just what we desired. We would like to thank you for your excellent service and dedication in satisfying your customers. We hope to send continuous business to you. Sincerely,Shatoya House/ The Jackson Family

closeings

Nov 2, 2015

Very very happy with my new ford fusion! all thanks to LANELL J GRAY! I WOULD DEFIANTLY RECOMEND EVERYONE I KNOW TO AL PIEMONTE FORD.

Joseph

Oct 29, 2015

The attention from service was terrific! They are the best. The work was done correctly and in less time than expected. We enjoyed delicious, home-cooked food in Al's Cafe. TV, magazines, and a view of the patio made the time go by quickly. Everyone was so helpful and courteous. Overall, a great experience.

Sharalee

Oct 29, 2015

The Sales Manager John Gomez is an absolute professional and extremely helpful. The 2 gentlemen that helped me out at service were also very approachable and nice.

Justin

Oct 26, 2015

I came in for a recall and was greeted immediately by the young lady in service. She writed the repair up and told me it would possibly be 1 hour to complete the recall. I went and looked at new/used vehicle's on the lot and in about 20-30 minutes they were calling my name that my vehicle was ready. They were very quick and professional.

Agustin

Oct 24, 2015

FRIENDLY PEOPLE EXCELLENT SERVICE GREAT PRICE FAST ATTENTION CLEAN ENVIROMENT GREAT FACILITIES EXCELLENT CARS WARRANTY THANKS FOR YOUR SERVICE IT WAS GREAT

Burdy

Oct 21, 2015

The sales rep was helpful in getting me a car that I needed. I also can say the payments are comfortable.

Wozi

Oct 9, 2015

I could not of asked for a better "team" to help me through my first *new* car buying experience. I walked into something so foreign to me and walked out feeling great. Thank you to CT, Mark, & Marco for EVERYTHING!

akagirlmiami

Oct 7, 2015

The staff at Al Piemonte Ford were fantastic! I was a bit anxious about going through the car buying process on my own, however, my sales person Hank made it so hassle free. He got me into a great car, actually better than expected, and at a reasonable rate. Everyone in the dealership was very professional and helpful. I would definitely recommend Al Piemonte to anyone looking to purchase a Ford.

akagirlmiami

Oct 6, 2015

The staff at Al Piemonte Ford were fantastic! I was a bit anxious about going through the car buying process on my own, however, my sales person Hank made it so hassle free. He got me into a great car, actually better than expected, and at a reasonable rate. Everyone in the dealership was very professional and helpful. I would definitely recommend Al Piemonte to anyone looking to purchase a Ford.

Aldo & Martha

Sep 1, 2015

0 STARS DO NOT GO TO AL PIEMONTE FORD!!!There are many reasons why Al Piemonte does not have as good as ratings as other Ford Dealers.After waiting several years to buy a Ford Taurus. I am disappointed with my experience with this dealer. To make things clear as Chuck (some manager) doesnt want to hear any whining, he just wants short details and rushes you off the phone. Chuck tells me to hurry up with my issue as he has a customer in front of him, they why did you pick the phone when your busy!!! They got the wrong guy handling a customer service call, manager or not.DO NOT TAKE OWNERSHIP OF A USED OR NEW CAR UNTIL ALL ISSUES ARE FIXED, YOULL BE SORRY IF YOU DO.I test drove a used 2015 Taurus. I made mention to Lanell that there was something wrong with the tires or brakes. He told me they would fix anything that is wrong. (Get it in writing or dont buy the car). Well turns out the tires are crap at 23,000 miles (GoodYear Eagle RSA). I reasearched these tires on the internet, quite a few complaints. Any Taurus buyers, ask for the Michelin tires. Al Piemonte says too bad its my problem. At a minimum it will cost me $1200.00 to purchase and install new tires, over $1600.00 at Al Piemonte.DO NOT BELIEVE THEM WHEN THEY SAY WELL FIX THAT, GET IT IN WRITING. LANELL GRAY YOU ARE A LIAR! I KNOW YOU WONT LOSE ANY SLEEP OVER THE TRUTH.DO NOT BUY A VEHICLE NEAR CLOSING HOURS, YOU WILL BE RUSHED THROUGH AND MISS FULLY READING YOUR BILL OF SALE AND CREDIT RATE.My wife and I know we were promised a 4.19% rate and found out it was changed to 4.99%.They added $600.00 for GAP insurance and never asked me if my own insurance covers that. That was a nice profit for them.I was told this was a 72 month loan only to find out it was 75 months on my contract. Dont trust anyone. You think they wouldnt do this but they do. I informed Lanell about this and all I get is a sorry and some floor mats, Oh excuse me, Lanell loved to say theyre $160.00. To a sucker that is willing to pay that. Get some WeatherTechs.I recommend you go to a smaller dealer there are a few with a 5.0 or close rating. In Chicagos North side, they are opening a new Fox Ford Dealer. Their South side dealer has almost 5.0 rating, So does Joe Rizza in Riverside!!!Al piemonte Ford is a large dealer, therefore they are too busy to take care of every problem. They may sell a lot, but they lost this customer I have two issues to take to their service dept., not anymore. I am going to a place with 5.0 stars. Al Piemonte does not rate 5.0 stars on any review site. That says it all!!!

Sarah P

Aug 22, 2015

We had a appointment to look at a specific Ford Edge and our Sales person Miguel promptly pulled the car up for us to test drive! He had our trade in appraised while we were on test drive. The car buying process was very smooth and he was very attentive to our specific requests. Usually car buying is very stressful but this experience was straight forward and quick. We drove off with our new car and are very pleased with the entire experience! I would recommend buying a car here to any of my friends and family. This was the first dealer we went to that Sales didn't pounce on us and that was greatly appreciated! Thank you!

Nick

Aug 17, 2015

It's not often I find myself wasting this much time, and I'm not only referring to sum of 5 hours of drive time my girlfriend and I spent to look at a vehicle at this dealership. I'm referring to going out of my way to write a negative review online only in hopes to help someone avoid this horrific place. After an entire week of e-mail and phone conversations going over the vehicle and anything that was possibly and obviously wrong with it - and I was very specific in my communications asking for any visible damage. And so a decision was made to spend 5 hours on the road to check it out in person - Upon immediate inspection of the vehicle, the front end had clearly been hit at some point, it was bowing out from the body and there was a large dent/scratch in the fender. After considering the amount of time already wasted to see it in person, a test drive was still in order. The overwhelming smells of oil and coolant welcomed us as soon as we left the lot. The first thing I wanted to do was get the it up to highway speed and see if it would fall apart. The salesmen then once again misdirected us around the block and back to the dealership. After returning the dealership, the mechanics wanted to inspect the check engine light that was lit (another perk I guess?). In the shop it seemed as if they had pulled multiple codes, clearing one after another, and all surrounding the vehicle in complete confusion. If you are looking for a horrific sales story and investing in a vehicle that is broken before you buy it.. maybe this is the spot for you!

MKQ817

Aug 13, 2015

My experience at al Piemonte ford met any expectations I ever had for buying a car and more. They really went out of their way to make me feel like a valued customer. Every single staff member was courteous and friendly. I enjoyed my salesman Jim, he was a great guy who really helped me out. I appreciate everything everyone did for me at Al Piemonte ford and recommend anyone buying a car to go see the guys over there!

HappyRider

Aug 6, 2015

I would definitely recommend everyone. Al Piemonte Ford has an Awesome team who care about their customers, I am one to say hey cared! I am so lucky to have had a Sales Consultant who went above and beyond to help me get very decent auto. Thank you so so much Tony!!

Cramores921

Jul 30, 2015

I have a very very good service and help the personal of this dealer is very good Thank you so much for all you hard work

Diciolla

Jul 28, 2015

Great customer service! Matt really took the time to get me what I wanted and I was not an easy customer to deal with. He's great !

Rambo

Jul 25, 2015

You know the horror stories of buying used cars from dealers. I generally buy new. However this time I wanted my dream car a Mustang Convertible. Giovanni the salesperson was great over a two day period with the help of a co-worker the deal was done in two days. I drove the car home in the evening and woke to a hole in the cars apron and scratched paint on the front of the bumper. I thought I had missed the damage the night before. I called the dealership they said bring it in and showed me that indeed the car was damaged in my possession. I could not believe it. However even though it was not their fault they fixed the vehicle and did not charge me for their labor and time. Being a teacher I know what is like to go above and beyond to help people. This was one of those instances. I highly recommend going to Al Piemonte Ford. I know I will return when I get my next Mustang in the years to come.

Cindyn18

Jul 23, 2015

I really enjoyed the service I got from George. It was different from what Ive experienced in the past. I went to 6 different dealerships and no one provided the same service like George did. I recommend this dealership because everyone there was attentive to my needs and were able to help with whatever I needed. I loved the experience and I will refer all of my family and friends.

Keith B.

Jul 17, 2015

For my entire life I have never trusted anything said by politicians or car salesmen. After my recent experience at Al Piemonte Ford and Sales Consultant C.T.; I can now cross Salesmen off the list. No fast=talking, pushy Sales Consultants here. I would recommend Al Piemonte to anyone looking to buy a new/used car. I'm sure you'll find this to be the best car experience you've ever had.

Beverly 6770

Jul 16, 2015

Me and my wife purchased a 2015 Ford Fusion on Tuesday the 7th. I spoke with Nelson Gord and told him exactly what me and my wife where looking for and he found the car on the lot and we set up appointment to meet with him. Thanks Nelson for your excellent service.

joe r

Jul 15, 2015

The purchase of my 2015 FORD ESCAPE was the best car buying experience ever,no "high pressure sales" tactics.Lanell had a salesman David Glaser take care of me and my wife with our sale.David was a great salesman, provided excellent customer service from start to finish going over all my new car details with a" fine tooth comb" very professional.The whole deal was excellent ,no back and forth haggling like most dread when buying a car from most dealers.Al Piemonte Ford is the dealer to go to if you are looking for a new vehicle. I found my car in another state at a better price with the same equipment as Al Piemonte Ford had. David ,Lanell and Sam matched the price and gave me more for my trade, an all around "sweet" deal for us as the customer.The whole process took about 4 hours over a 2 day period there was never any " pressure" to buy. Thank you all for your excellent customer service.

Ogirl280

Jun 24, 2015

I arrived at 12pm to purchase a new 2015 Escape. I expected it to be a quick and fast process, I meet Lanell who was very friendly. I did mention to Lanell I had been communicating with Jason online about some 2015 escapes. Unfortunately Jason was unavailable at the time. So Lanell had a salesman David take care of me I mentioned to Lanell I needed to be in and out as soon as possible it was my only day off of work and I had errons to run. David was a great salesman but all the personal stories were a bit much. After an hour of hearing his stories my daughter was hungry so I mentioned to David that I needed to go by my daughter some food she was hungry and I wasn't sure how much longer David would be. So David offered to drive us to McDonald's on the way David almost gets into an accident thank god it was not busy or rush hour because after David hit the brakes we ended up in half of the intersection when the light was green for the on coming traffic. When we get back to al Piemonte ford I was ready to go my daughter was scared from the incident and she was upset I did not even get to test drive my new car before purchasing the Escape my heart was still beating so fast from the incident earlier that I did not want to get in the escape and test drive it with David. Mark in financing was awesome mark had me in and out of financing in 5 minutes that was the quickest process in my whole experience at Al Piemonte ford. David is a great salesman with the exception of all his stories and almost getting into a car accident on our way to McDonald's. I arrived at 12pm and ended up leaving at 4:20pm David you are a very nice person but you need to cut the conversations short to be honest I almost walked out because I was getting annoyed with all the stories......

medina

Jun 22, 2015

Al Piemonte Ford provided excellent customer service. This was a smooth transaction, on day 2 they had all the paper work and car ready for delivery. Everyone was friendly and hands on when needed. Walked in looking for a used car but after meeting with Sales-David it led to a brand new 2015 Ford Focus. Thank You

satisfiedcustomer, TWO TIMES!

Jun 18, 2015

My Salemen actually seemed like a friend. Walking, looking for just what I wanted!:HE FOUND IT! Secondly Mark, Finance Dept, told me two years ago, "If I can help you again, please come back." So, I remembered his very words, and I'm PROUD to say, I just purchased my SECOND purchase from your Dealership! Courteous, helpful, straight talk!!! Thanks again to Mark, Finance & Mike, Salesman! Class act! 100%!! Linda Richardson. I L?VE FORD! #ForLife! ?

grand1994

Jun 10, 2015

Al Piemonte Ford was easily the greatest car dealership experience I have had. Salesman C.T. and Sales Manager Lanell delivered a wonderful experience that led to the sale of my brand new 2015 Ford Focus SE. Wonderful car that gives me the same feeling as the first time I sat in it at the lot. I will always be a Al Piemonte Ford customer.

JCA144

May 19, 2015

This was the most painless and smoothest car buying experience I have ever had. The people are friendly and willing to work around your circumstance.

kpilman

May 18, 2015

I was in need of a car because my 96' Ford Contour needed work costing more than the value of itself. I began the search looking online and other dealerships. After a terrible experience at a dealership near my house, I decided to check out AL Piemonte Ford (A family friend recommended it). From the moment my Mom and I drove up, we were taken care of by George Nano. George checked my credit and budget first, instead of showing me cars out of my range. Not only did I have great service, I was able to get a car better than what I imaged I could get for my budget. I did not feel pressured to make any decisions on the spot. I felt comfortable and as if my decisions were valued. The process of buying a car is not very fast, however, George was constantly making steps to keep the process moving! We were in an out of there in no time! I am VERY pleased with my car shopping experience with George and Al Piemonte, I definitely recommend avoiding the other dealerships and startand end with Al Piemonte, Ask for George! :)

Alisha

May 15, 2015

I promise you, this is no hipe. The person did exacatly what he said. I never had an honest sale person, or should I say a car sale person in my life. This guy is honest, I kid you not! He did exactly as he promise. His name is Leneal, at Al piemont in Melrose Park. A matter of fact the whole place was great. If I were you, and looking for a car. I would only buy a car from Al Piemonte, in Melrose Park, il.They are the real deal. I am so happy with my vehicle. Thank you Al Piemonte, and the sale men Leneal & Jason. God Bless you. A greatful customer.

Geno

May 14, 2015

First off I'm not a "planted" reviewer. I'm a real customer that DID purchase a car from Al Piemonte Ford. Very sorry to hear Al has left us!! Al Piemonte has been left in very good hands. No hassle buying my car at all. If they have wiggle room to give you a deal they will. Yes their May be some things to work out as you talk with them and fine tune your deal but I found that they were fare and willing to talk about anything they could possibly do to make me happy. Meeting in the middle and slightly leaning in your favor is what they want. Everyone has to make money to survive but repeat customers is the name of the game and these guys did what it took to earn that. They have the biggest inventory that you will find and if that's not a good enough reason to at least go their and see what's up then good luck. One stop shopping at Al Piemonte for sure. Ask for Lanell Grey. MGR.

Fernando

May 13, 2015

Tom Jahn is a great service director takes care of his customers. So when ever I have an issue he told me to come see him and he will take care of it. Thanks Tom

Randy Hansen ( Hansen Gardening)

May 6, 2015

On April 28th my 2001 Ford F-150 decided - as the Sioux warriors used to say - that it was a good day to die.I am self employed and no truck = no money. I searched for 3 days. On-line, around town (LaPorte, IN. ) etc. with no luck. One dealership - in Plymouth, In. had a truck I was interested in, but between the time I called to tell them I was coming to look and the time I got there - about 1 1/2 hours drive time- they had put on a 5 inch lift kit and big old mud tires. I'm 70 -no deal there. Now to APFord. Saw this beautiful F150 on-line. Got contacted that night by Lanell Gray. Played I'm in Indiana and you are in Illinois phone tag for a day. Lanell caught me Friday the 1st. Offered to drive it and give a personal check. VERY honest - truck had a smoker as the first owner. I couldn't get over there until Monday May 4th. My wife and I walked in to a beautiful dealership. Three different people offered to help us track down Lanell - very busy guy. Busy for a reason - absolutely the easiest , most open, stereotype breaking, salesman you will ever meet. Love this guy. Long story short - bought the truck. Everyone - from Lanell, to Vann, to finance, to the receptionist were exactly what I would expect from a quality dealership. I almost forgot Jason - the tech who came out, synched my phone , and explained the whole system to a VERY non-tech guy. Great Job everyone. Thank you!

frank2014

Apr 27, 2015

No more needs to be said.I am a return customer!I buy American!!!I would refer this dealership to family and friends.I wouldnt come back if I had a bad expeirience to begin with.

napdog

Apr 20, 2015

Mr.Nano, is one of the best sale men, I ever encounter. He is a natural. I would come back to him.. good guy good

Joanie

Apr 2, 2015

I had the best experience with George Nano. If you want to talk about people who really care and listen to you this is the place to go. They will go out of the way to make sure you are totally satisfied and give you the best deal. Would recommend Al Piemonte Ford to anyone and everyone.Thanks again George I love my new Escape. Joanie

Jessica

Mar 27, 2015

I had a great experience, and love my new Edge, David Glasier was very personable, and he made it a great experience. Would go back to him again without hesitation!

Chris

Mar 26, 2015

George did a lot of leg work to accommodate us and be able to get us a great deal. We were able to drive out on a new great car we can afford.

jay ortiz

Mar 15, 2015

We love Al Piemonte ford and will be a long time customer. I met Estevian and he was great salesmen and very patient. He took the time to help.

Timbo

Mar 15, 2015

Walked in there getting my 2012 fusion tail light fixed with a simple oil change and tire rotation and walked out with 2014 F150... I love the new truck and it was a excellent experience. Bought my first new car from Al Piemonte and now I bought my first new truck. Excellent customer service and didn't feel pressure at all. Jay really helped me find the truck I wanted. I will only shop at Al Piemonte Ford. Keep up the good work!

Valarie

Mar 14, 2015

When my daughter told me she wanted to trade her 2013 Mustang, I knew just where to go. I met with Mr. Jason Bono who is probably the BEST EVER sales person I met. He took the time to help understand what we needed and got the EXACT CAR we wanted! I could not be happier. The customer service at this dealership is second to none! The entire staff from finance, to service, to sales are all on top of their game. Buying a car can be a trying experience and is sometimes complicated. These guys took away all of the complications and made the process as smooth as possible. This is the way car buying should be. I used to think of car buying and going to the dentist as about the same! I LOVE AL PIEMONTE FORD and I will remain a loyal Ford/ Al Piemonte customer because of this. Thank you to everyone at this dealership! We are truly appreciative of great service and support!

Cassie

Feb 21, 2015

Hello to all consumers My name is Cassie I would love to share my wonderful experience with you about Al Piemonte ford. I previously had a 2005 Dodge Neon that i was so wrongly over charged for by a car lot named Value Auto in the amount of almost $20,000. Because i signed that contract i kept my promise and payed every note missing not even 1 payment, and no that car wasn't no where near brand new. How ever I had a talk with my husband and told him how i had a fear the neon wasn't going to last very long, at that point a trade in was pretty much what i had in mind. He responded "well i think you should take a look around first", but gave me knowledge about Al Piemonte Ford. The very next day we viewed a few car lots with Al Piemonte Ford being my second choice. I really had no intention of getting a car right then and their, how ever after talking to my car sales man rep George Nano, aside from him being a sales man he honestly did something i can definitely say you don't see often and that was truly with all honesty dedicate him self to helping me get out of the situation i was currently screwed in. With me being young not having that much of good credit established he went above and beyond to say "I will never do you like Value Auto did you" meaning he will never take advantage of someone just because, he went on to say "the last guy did you wrong, but I am going to make you happy today" , he kept every promise. I no longer have that Dodge neon any more I am so excited to say i now have a Brand New 2014 Ford Focus SE :-) :-) :-) yes i am very pleased with my whole experience. After everything was completed they welcomed me and made me feel like every customer every where should feel. That's loved , welcomed and appreciated to Ted thank you for making me and my children laugh so hard, to Launell in finance thank you for the accounting 101 you taught me something valuable more important to George Nano I thought no one cared I thought it would all be about sales but it turned out it was a blessing in disguise and because of that, I truly appreciate the whole experience. I most definitely will refer Al Piemonte to everyone I know and even people have yet to know, I wish this company nothing but a life long happiness and success. <3

Daneese

Feb 19, 2015

I walked in and,I drove out with just what I wanted. Thank you Jesus for great salesmen who loves there job and Very patient.

Manny

Feb 13, 2015

I had my 1999 Ford Expedition serviced at Al Piemonte Ford for a number of years. When it was time to replace my car, I went to this dealer to see what was available.George Nanno took care of me and I purchased a 2014 Ford Expedition on Sept 2, 2014.George was professional , courteous, patient and most importantly, located a car in the color and with most of the options requested. Emmanuel Rodriguez

Richy

Feb 10, 2015

Al Piemonte Ford took care of us in a kind, professional way. Our salesman, Matt Szajewski, was professional, respectful, and organized. He made our buying experience pleasant. We worked out what we wanted via telephone and internet so before we came to the dealership Matt found the car we could afford and just the one we were looking for. Our credit was approved before hand so we closed the deal in short-order. We couldn't be happier. The finance dept. was very organized as well, and like Matt, came up with a car they made a contract suitable to our needs. We would highly recommend Matt and Al Piemonte Ford.Rev. John M. and Helene P. Richy

Akrasovec

Jan 30, 2015

So I originally came to Ford that day because my 2012 Ford Focus was acting up, brought it to the service center to have them check it out. I was pretty frustrated because the car was only 3 years old and I had had a few problems with it already. As I was sitting in the waiting area George passed and politely offered me coffee and got the details on why I was here. He said that if I didn't like what the service center had to say to come see him. After a long day I was ready to consider the possibility of trading in my car and just getting a new one! George was excellent and helped me out through this entire process and made it extremely easy on me. It was the biggest stress relief. He helped me to trade in my car and to keep my monthly payments around the same rate while getting into a car I didn't have to worry about! I was so relieved and happy to have someone like George helping me through this entire process. Everyone at the dealership was helpful, friendly and really helped me to put a smile on my face! I left with a new ford fushion and couldn't be happier! Thanks George! :)

Danny Lopez

Jan 29, 2015

This was my third time buying a car from this dealer and I can say with three different salesman is was still great service!! Would recommend to walk in and just survey cars and you will be well served!

Tiffanyann182

Jan 23, 2015

I drove all the way from Kansas to Illinois because of the car I wanted. Matt took care of me even 9 hours away! I called many times asking him to personally check the features of the car to make sure it was in good condition. I wanted to make sure it drove well and didn't have any issues with the gear shift. He went the extra mile (literally) to make sure I wasn't coming to Illinois for a bad car. They provided me with the car fax for free which ensured me that they were not hiding anything about the vehicle. My car was in great condition and I had friendly service. I think everyone already knew me when I walked in the door, I was the girl that drove 9 hours for a Mini Cooper!

Israel Martinez

Dec 29, 2014

Great buying experience and wonderful treatment more than satisfied with my new 2015 Ford Fiesta I highly recommend this dealer and all its associates. Thank you very much Esteban Cintron.

Lemuzyk

Dec 21, 2014

I stopped in to look at a vehicle on a whim, just before I was about to make a purchase at another dealer (not Ford). I was looking at a vehicle with Martin Dobski. He was extremely fair and worked quickly with the Sales Manager. He very quickly offered me an extremely fair trade-in value for my vehicle which I knew would not be matched else where. I nearly changed my mind right there. But the vehicle I was looking at was a little out of my price range, so I went back to the other dealer for the vehicle I was initially after. However, I was so impressed with Martin and the offer they gave me, it was not an easy decision. I really wanted to give them my business. Maybe next time. I certainly recommend them if you're in the market for a Ford.

Carolyn Atkina

Dec 16, 2014

Good and fast service and satisfied with customer service. Great dealership to visit. I love my new. I will recomand family and friends to get your car here.

unhappy buyer

Dec 12, 2014

My dad and I went into this dealership today, and will NEVER go back!!! Before we even got in the door, we were approached by Matt who was standing right in front of the door smoking, EW! So we tell him that we have never bought a car from a dealership before and we just want a car that is safe for my 2 year old, and that drives. I don't think that's a hard concept. We told him that we were already approved by our bank for a loan, but he insisted on running our credit because of course, he wanted the extra money. So while they are running a check, he comes back and loudly says wow, you have a lot of debt. Yes, he does, but ya know what, he pays it, and it was stuff that was out of his control, but that didn't matter, he just wanted to make us feel small. Then on top of that, he comes back out and says no bank will touch us, that he was sloppy with his credit, and that if we didn't take his offer for the car we wanted, that we shouldn't even bother going to another dealership because he would make that kind of impossible for us to buy from someone else. Who the hell does he think he is? The godfather of car sales?? He was down right rude, and when we tried to explain that we had already been approved by our bank and had the loan, he scoffed and told us he had already checked that bank and they wouldn't dare touch us. He berated us and belittled us, all for a car that he didn't even seem interested in selling. We thought maybe we were missing something by not buying from a dealership, but if this is how they treat people, we will just buy a car from a nice normal person. It's really sad because we were a sure sale, and we really wanted the car we had seen, but no, we will not be going back. Will definitely let everyone know how crappy this dealership and salesman is!!!!!

Once Upon A Time

Dec 10, 2014

I went to Al Piemonte to have a 2012 Fusion repaired and to purchase a new car for my daughter. I as stonewalled with the repair cost until I signed the papers to the new car then I was hit with an over $2000 estimate for repairs on a 2 year old car. The only comfort they could give me was you should have purchased the extended warranty. The problem was with the Electronic Power Steering Rack and there have many documented complaints on this but all they would do is thank me for my purchase and lecture me on how I should have purchased the extended warranty.

AK4700AH

Dec 1, 2014

I would like to gives kudos for the entire staff at Al Piedmonte Ford. I chose Al Piedmonte because I trusted them as a dealership from prior purchases, leasing and servcing provided to my prior vehicles. I have been a customer since the mid 1990's and even though I live southeast I travel the distance and recommend others because they show they value their customers. Al Piedmonte also, was the only dealership who could provide me the features I wanted, the color I wanted at the price I wanted. They were the triple threat to any other Ford Dealership. I came in at 11 am on Black Friday and was on the road with my new Ford Edge in Kodiak Brown by 2:30 pm. Mohammed was my salesperson and he did all he could to make sure I was happy. He took the time to walk me through the setup of of the vehicle and explain all the neat gadgets and upgrades the Edge offered. I am so happy with my purchase.

Deno

Nov 30, 2014

Our salesman was really great! He took his time walking us through the process of selecting a car that would really meet our needs. He reviewed several options available to us and then took us in the vehicle for a test drive. It was love at first sight. After the test drive he made sure that we received the best deal and service available. The entire staff at Al Piemonte was helpful and friendly. I would highly recommend anyone looking to purchase a new or previously owned vehicle to check them out!

DENO54

Nov 29, 2014

I would like to say how wonderful we were treated by David Glaser. We chose to go to Al Piemonte because of past experiences in auto purchases dating back to 1973. I have to admit, this was our very first new car purchase and my husband and I were very nervous. David made the experience quite pleasant. He was warm, friendly and quite knowledgeable. We told him what we wanted and he helped us to make the right selection and led us through the entire process from start to finish! Thank you David, and to the rest of the staff, thank you too..

Ejake

Nov 26, 2014

Singed up for a test drive at auto show, I went over to Piemonte ford to take a test drive. Checked out a explorer sport ( Great) The salesperson was nice and took his time to explain all the bells and whistles and didn't hound me afterwards. After about six months I found one that I liked, and I bought it. I am a longtime ford owner.

KCook3323

Nov 20, 2014

Just a note to say we had a great experience at Al Piemonte Ford. From the moment we met Esteban, we were sold. Kind, courteous, and patient, exactly what we were looking for. We purchased our 2015 Ford Escape without visiting another dealer. Kudos to the entire staff for not playing the usual games salesmen play. Five star experience.

LVSchwartz37

Oct 30, 2014

Wonderful service, it is the reason I chose to buy from them! Very nice Salesmen Esteban was though and courteous! Before leaving with my new car he walked me thru all the new gadgets hooked up my phone to the car and explained everything! Has even called to check on how I'm liking my new car!

Julio Guzman

Oct 25, 2014

Estaban Cintron did a great job making me feel comfortable in purchasing a new car. He found the car I wanted for my family and I. Thank you Estaban.

stefani whalen

Oct 21, 2014

My boyfriend purchased a Ford Focus here a few years ago. So of course for my car shopping journey, he told me to check out Al Piemonte. I could not be more satisfied! Our sales man, Martin, was an absolute delight to work with! Not pushy, and totally customized my brand new Ford Focus for me! Seat, height, steering wheel, head rest, etc. He made sure I knew how to operate the vehicle before I left the lot! He was not just interested in selling me a car, he was interested in selling me an experience! I even got to take the car home to make sure my family approved before purchasing! My boyfriend even got a referral bonus check for sending me here! Needless to say, I am EXTREMELY delighted with my new vehicle! I look forward to many years and miles with it! I will definitely recommend Al Piemonte to anyone interested in a new vehicle!

Tonympa2014

Oct 20, 2014

Lanell Gray did a fantastic job making my first experience in the ford dealership abslutely rewarding. I am a graduate student, work and needed a reliable vehicle. It was a very rainy and dark night "ideal day for purchasing a new car!" Despite the rain Lanell and Vito did a great job with the paper work, making sure I was comfortable, and understood the reasons why I wanted a new vehicle. I felt as though I was with family. I am grateful for a dealership and people like Lanell and vito who recognize and accommodate to the needs and even wants of the consumer. I certainly plan to recommend this Ford dealership to everyone who is interested in purchasing a reliable and high quality vehicle. This particular Ford dealership had me smiling from the initial visit to the time the keys were placed in my hand. I almost forgot how bad the weather was that night!!!! Thank you to all the staff and Lanell for taking time, putting forth outstanding efforts, and making me feel like a special customer!! I look forward to doing business with Ford in the near future!! Be blessed and maintain the positive relationship with everyone who walks in the door.

Tetianka

Oct 19, 2014

Nice car,professional dealer...great people are working there... it is really the best place for buying car...i am just recommending Ford!!!Like it)))

cowartj

Oct 18, 2014

I was looking for a car that was dependable for me and something that I could get to work with everyday. I went in with an idea of what I wanted which was an SUV. So set up an appointment with George Nano. Met with George and right off the back a real friendly guy. We went through the process of what type of cars that were available for me. We checked out a couple different cars and test drove them. We ended up testing a Dodge Avenger and it felt like it was the car for me. George was extremely helpful the decision because he also wanted to make sure it was the car for me. Not only was he helpful with car choice, the financial side of it as well. With all those factors I thought this Dealership and George was the extremely awesome. Driving the car and I couldn't be anymore happier!!

NewPonyGT

Oct 1, 2014

Vann and a guy from finance worked hard to get the numbers in my comfort zone and I was able to drive home in my brand new Mustang GT that afternoon.

Mkd74

Sep 30, 2014

Vann and a gentleman from finance worked hard to make the deal work, to get the numbers in my comfort zone so I was able to drive home in my brand new Mustang GT. Everyone was very friendly and easy to work with, beautiful very customer oriented facility.

carfan

Sep 27, 2014

I e-mailed about a car and got no response. Terrible service.

Sceballos2

Sep 23, 2014

Carmin made me a great offer for me to buy the truck. I found what I wanted at the dealer and it is great service.

vivianenid927

Sep 9, 2014

Saw this car online and went to check it out. It was exactly as it was described online,price,miles,etc.,I was immediately approached by George Nano,who took me to the car and we went for a test drive.I really wanted a discount on the price but other than that he helped me work out all the issues I had. Thank you for being patient and understanding.

ekarl

Aug 19, 2014

The whole experience was painless and the staff were very helpful and genuine. I Found a car that was perfect for me without any hassle.

Justinbtts

Aug 17, 2014

I went in with my wife to purchase a new Ford Fusion. While looking through there inventory we checked different vehicles like the Edge, Explorer and Taurus all which were more expensive. But throughout the sale they encouraged us to purchase the vehicle we liked the most and if it was the Fusion to go with that. And I did. Good experience around, would recommend for others to buy from Al Piemonte.

justinbtts

Aug 17, 2014

I went in with my wife to purchase a new Ford Fusion. While looking through there inventory we checked different vehicles like the Edge, Explorer and Taurus all which were more expensive. But throughout the sale they encouraged us to purchase the vehicle we liked the most and if it was the Fusion to go with that. And I did. Good experience around, would recommend for others to buy from Al Piemonte.

Jamie Johnson

Aug 12, 2014

I had a wonderful experience at Al Piemonte! Lanell Gray was the best, he will definitely have my return business. He made the whole process enjoyable for me. Everyone involved in the sale of my Fiesta was great. I have absolutely no complaints and am completely satisfied!

arty02

Jul 31, 2014

George was very helpful and very friendly,he did everything in his hands to help out my Aunt in getting her a vehicle in her price range.I would recommend George Nano to anyone that is in need of a used or new vehicle,he will always do his best to help you out.

strzec

Jul 31, 2014

Today I had a pleasure to purchase a new vehicle at AL Piemonte Ford dealer in Melrose Park.I am very familiar with this particular dealer because I had purchased other vehicles in the past.Jack Zareba is a person who help me to sort all things out.....fisrt he helped me to narrow my choices and then once I chose a model show me all details pertaining that particular model.He allowed me to absorb everything with my own tempo without rushing me through all the process..Entire experience was a very pleasant one.I would definitely recommend him to my friends.Thanks a lot Jack!!!

Rbarron21

Jul 26, 2014

My fiance was trying to look for a vehicle in our budget. She has credit that's bad. And al Piemonte made it happen we were there no more the an hour and a half and she was approved. 2013 ford focus. Hands down excellent customer service.

bporter16

Jul 24, 2014

Back in mid June I bought a used car from this dealership and I wasn't really happy with it. I wanted something newer with less miles on it to use for my job. The salesmen and the finance department went above and beyond to help me find the right car and the right deal for me considering what I was looking to pay. I went from a 09 ford fusion, to a 2014 ford focus and they did everything they could to make the deal happen asap. I couldn't have been happier with the experience that I had with this dealership. They now have my loyalty and Ford's will be the cars that I purchase for now on, and I will go to this Al Piemonte in Melrose Park every time because they were so helpful and understanding.

bporter16

Jul 24, 2014

Back in mid June I bought a used car from this dealership and I wasn't really happy with it. I wanted something newer with less miles on it to use for my job. The salesmen and the finance department went above and beyond to help me find the right car and the right deal for me considering what I was looking to pay. I went from a 09 ford fusion, to a 2014 ford focus and they did everything they could to make the deal happen asap. I couldn't have been happier with the experience that I had with this dealership. They now have my loyalty and Ford's will be the cars that I purchase for now on, and I will go to this Al Piemonte in Melrose Park every time because they were so helpful and understanding.

pmelo19

Jul 23, 2014

I have bought both of my vehicles at Al Piemonte and I have been beyond happy with the vehicle and the service at Al Piemonte. When one goes to buy a car you dread the sales guy harassing you well here it is not like that and truly these guys don't make it about the sale but about what they can do to make the customer happy. I have used the service, quick lane and of course the main floor and have truly had wonderful experiences and will be a committed Al Piemonte buyer:-) Thank you Al Piemonte Ford for making me feel that I matter and of course for my wonderful vehicle which I AM LOVING MY 2014 FORD FUSION, I am one happy customer. Keep up the great service and having wonderful employees.

JennQ33

Jul 21, 2014

I am not even quite sure where to begin, but with the fact that I had the best experience ever at Al Piemonte Ford!George was my Salesmen who greeted me right away with a huge smile and ready to work with me to find the truck that I wanted for my family. It was definitely a roller coaster ride for him because I wanted him to find a truck that wasn't even on their lot. George never let me down throughout the whole process. He called me each day to let me know what was going on and gave me details of trucks that he could find. I was very picky with what I wanted and so he kept looking and looking. After 3 hard working days... He called me and said "I found a truck for you and you are going to adore it!" Well he was right!! George traveled to pick up my truck and when I got to Al Piemonte Ford to pick up my truck I was tears. They were tears of enjoyment and for George because all of his hard work was finally over! I went to this dealership thinking I was going to come home that same day with my ford explorer that I wanted so much!Little did I know that it wasn't going to be that easy. George had his hands full with me and listened and tried his very best to find exactly what I wanted. He never gave up and I truly appreciate all his effort! This was definitely an experience I will never forget!

Healing1

Jul 19, 2014

Upon meeting George, right away it was noticeable that his goal was to make the car buying experience pleasurable. He was very interested in hearing what our needs and desires were and what kind of budget we wanted to maintain. George not only made me and my husband feel comfortable but also my 8 year old son. He never came across as "pushy" but helped us to feel relaxed. The time from start to finish was about 2 1/2 hours which was unbelievable, Since we had purchased our last vehicle with Al Piemonte George reassured us that it was our "car buying home". Thank you sooo much George for being the honest and pleasant person that you are. We absolutely love our FULLY loaded Ford Explorer 2013! It is a dream come true. God bless you!-The Kings

NicoleMAdolfson

Jul 18, 2014

Being a first time car buyer, I was a nervous wreck. Not only was I about to sign the rest of my life away, but I also had my mom with me, who was new at purchasing cars "alone". I initially spoke to Jason Buno through email, who helped me out tremendously with my nagging questions on pricing. When we got to Al Piemonte, Jason was busy with his current customers, so we were introduced to George. I already knew the kind of car I wanted. I came prepared with the amount of money I wanted to spend, the mileage I didn't want to go past, and the kind of car, and color, I was looking for. I was looking for a used car. Being so young, I didn't think I would be the kind of person who would be able to afford a NEW car. Unfortunately, my two top cars I was looking to purchase (both used Ford Focus's), weren't available. I was heart broken. I had my mind set on getting a focus and really wanted to leave the lot with a car! But let me tell you, George made EVERYTHING happen!! He came to me with an offer that I was going to be able to leave the lot with a NEW car.. but only if I had a co-signer. Now, my mom and I both wanted to see me be able to do this on my own, financially. At that point, we decided to just go straight to financing to see what I could afford. I have some school loans, so my budget is pretty tight. We sat down, went through the credit apps and everything else. George came back and said "We can do this.. and you can do this SOLO". At that point my heart wanted to drop straight down through my stomach. I knew I wanted a car, but to hear the words that I can own a NEW car AND by myself? Woah. So we discussed a few more financing things. George was very understanding of my situation; he listened to my needs, listened to my wants, understood where I was financially. He was trying his best to save me every dollar he could And he did. He was able to meet my pricing limit and he was able to meet my monthly payment limit too. And once financing was taken care of and he pulled that 2014 Ford Focus around the corner, I knew I was sold. From beginning to end, George put my mom and I at ease, answering our questions, no matter how demanding they were! He was great! I would definitely recommend George to ANYONE who is looking to purchase a car!

Ryan Hackett

Jul 18, 2014

Had heard very nice things about Al Piemonte Ford, so I checked out their used car inventory online. After making a few other stops, I went there, and I didn't need to go anywhere else. Scott was courteous, conscientious, attentive, and extremely helpful. I found the car we needed/wanted, and the rest is history. Thanks Scott!

dan.heldt

Jul 17, 2014

While doing an internet search I found a used truck that I was interested in. Called and was told it was still available. Went in did a test drive and wanted to purchase. Finance ran me through the ringer. I had a bk a few years beck and I now have no credit whatsoever. They tried to sell me on an interest rate of 19.5%. I walked. Found the same truck elsewhere, a review of which I have posted o n here. Bought that truck and was financed at 9.2%. After checking my Credit Karma account I found that AP ran my through the same bank, Ally Bank, that approved my for 9.2 on my other truck. AP ran me through 6 banks. Then they tried to push me into Ford Credit as they were obviously making money from them and not making it with Ally. Shame on them. They tried to screw my for 10%. Thank good I walked

New Focus Owner

Jul 16, 2014

I have always dreaded buying a car, but this time I was pleasantly surprised, Mike Hammad made the whole experience a pleasure. They worked with me and when I left in my new car I had everything I went in there looking for. Anyone looking for a new car should go see Mike, you won't be sorry.

anseide

Jul 16, 2014

We decided to give Al Piemonte a shot after a not so great experience at another dealership. I was looking for a ford fusion and had the idea that we would come and see what they had and leave. We walked in and were greeted by Scott Caldwell. He took the time to find out what type of fusion I wanted and found it. He was helpful and enthusiastic. At no point did I ever feel pressured or worse, not taken seriously. I always thought it took an entire morning or afternoon to buy a car but Scott and the team had us out of there with the exact car I wanted in a very short time! I highly recommend this ford dealership, ask for Scott Caldwell!

dionnej

Jul 16, 2014

I was pleased with my recent visit at Al Piemonte Ford and the purchase of a Ford Fusion. Jason Bono had exceptional customer service skills and he was always professional and willing to answer and address all questions or concerns. I would recommend anyone who is in need of a car to visit him and the team at Al Piemonte Ford.

stevo54

Jul 15, 2014

service is all was great personal are friendly and helpful they show me if anything is wrong that it may need repair or service that I may need

AnchorsAway52

Jul 13, 2014

We weren't sure when we walked in what we were going to buy, if anything. But Marcin was so helpful and patient. He took the time to make sure we walked out happy. I have had many family members tell me that Al Piemonte is the place to go and now I see why. THANK YOU =)

morgannolan

Jul 3, 2014

The guys at Al Piemonte are top notch. Friendly service, willing to make a deal and fair. If you need a new ride go see George Nano, he has been selling cars for several years and can show you that Al Piemonte is one of the best Ford Dealers in the Midwest. I drove 30 miles out of my way just to deal with these guys because they can get what you want and at a fair price. Highly recommended.

jaziah777

Jun 27, 2014

Lanell Gray, very friendly, keeps a smile on his face, makes you feel like he's family, try his best to get you the car you want

merlyn345

Jun 26, 2014

My wife and I went to Al Piemonte Ford to trade in our old vehicle with intentions of purchasing a used or new Ford Escape or Focus. David Glaser worked with us to find just the right replacement vehicle. He was very courteous, patient and did not apply any pressure with our test drives of four different vehicles, before we selected our new 2012 Focus. Ted Nagel, the after sales manager, provided us with a well rehearsed overview of the available additional after factory options that we could select at a later date, and he also provided an overview of our existing vehicle warranty along with options to extend the coverage. Ted also gave us Al Piemonte Ford key fobs and a voucher for a free oil/filter change. After we got done making our payment and signing papers, David Glaser introduced us to the Julio Garcia, the Service Manager, who would be our point person for any unexpected warranty repairs. Overall, Al Piemonte Ford gave us a good price for our trade-in vehicle, provided an exceptional car buying experience, sold us an awesome 2012 Focus for a decent price, and provided us with piece of mind that they will stand behind the service of our new Ford. If you are ready for a different vehicle, I would encourage you to visit Al Piemonte Ford at the corner of North Avenue and 25th Street in Melrose Park, Illinois.

Rrrkmr22

Jun 26, 2014

Generally you walk into a car dealership and expect to walk out and rush home to take a shower! Let's face it... How often do you actually buy a NEW CAR in your lifetime?! Every minute of our experience at Al Piemonte Ford was terrific. George Nano treated us as his "VIP Customers" throughout the entire time. There was no pressure...he just let us take our time. He was knowledgeable, personable and professional. He was patient with our crazy schedules and with our HUGE change when we had 'buyer's remorse'. He worked everything through with us and FOR us. We are thrilled with our new Ford Fusion! George Nano is a GOOD MAN. It is a pleasure to do business with George and with AL PIEMONTE.

Marylou Tello

Jun 25, 2014

I came to this place not even sure what to expect! I was a first time buyer and was pretty terrified!! But I met with Matt and he was absolutely wonderful! He got me the best deal possible and worked hard to get me the payments I needed! He was friendly and very knowledgable of any question I had! I'm really glad I chose this place and got to go home with a beautiful new car!

Mtello325

Jun 25, 2014

Thank you Matt for helping me find the perfect car for me! You were a huge help! I'm so happy for all Matt was able to do for me! I could not be happier with my new car!

Lpolo1

Jun 21, 2014

I went in with a blank check from Capital One to purchase a vehicle. After looking at the numbers and my payoff from my previous car ( which was financed thru Springleaf) the LVT was high. Rick was able to find d me a better deal thru ford finance. Since I went in late on a Wednesday night , and couldn't return until Friday after 5pm, Rick had the paperwork completed so I could walk in, sign the documents and be on my way. When I went back on Friday night , Jason completed the sale. They worked as a team to get me what u needed and get it done fast. I walked in at 5:30pm and left with my new car before 7pm. I am very happy with the service I received.

Dave Cain

Jun 20, 2014

Brought a 5 year old Escape in for repair estimates and found a new Escape that we really liked so we decided to trade in the old for the new. Completely happy, completely satisfied. David was great, no pressure, no hype, and worked hard along with Sam to see that my wife and I got the car we wanted. I will return to AP Ford for all my vehicle needs in the future.

souswee

Jun 20, 2014

The guys at AP Ford worked very hard to see that my wife and I got the car we wanted and were happy with the deal we got, they we above and beyond and I will return to AP Ford for all my vehicle needs in the future!!

MaggieC_84

Jun 17, 2014

I had been looking at the Ford Fusion for a while, and one day randomly decided to stop by Al Piemonte to see what they had. George was very informative and accommodating from the beginning. Was showing me his best cars according to what I was looking for, price, color, interior. He did offer me an amazing price on a car that I didn't think I could get. But since it was my first place to stop I had to check around. Didn't find another car with the deal George gave me. Came back to see the car and George was very accommodating. He was able to fix little paint damage and other small issues I had with the car. He was very persistent on making sure I was absolutely happy with my car. At the end of the deal I must say I love my car. So glad I had a good experience with George.

Maria_11

May 28, 2014

My husband and I went to purchase a Ford for the first time. George was very courteous. He had a lot of knowledge. George answered all of our questions. The best experience we have ever had. We were treated like family.Love our new Ford Edge. I would recommend this dealer to my family and friends. Excellent Service. Thank you for all you did.

Car Buyer

May 15, 2014

I was very pleased with car purchase and buying experience at Al Piemonte Ford. My sales man Marcin Dobski was OUTSTANDING , listening to our needs and finding us the perfect vehicle. He was a tremendous help working out the financing and times to bring the car back for some final touch ups. We had a great experience and Im sure we will be back again.

jmhermanek

May 14, 2014

As far as purchasing a new vehicle, I believe all car dealers are the same and it is the sales people that make the difference. Jason Bono is a knowledgeable sales professional who not only knows the product but knows how to treat a prospective new vehicle owner. No one likes to part with that kind of money, so the fact that Jason makes sure you feel comfortable with your purchase is a plus. All in all a great experience with an Al Piemonte sales pro.

JennDougM

May 9, 2014

We purchased a Focus from Al Piemonte a year ago and we just leased another. They go out of their way to get the job done and to ensure you are pleased with everything. All of the staff is courteous, helpful and friendly. Our salesman Dan Judd was GREAT. He made sure that we were happy with everything and explained it all clearly. We love Al Piemonte Ford and will be a long time customer.

parxt

May 5, 2014

I had the pleasure of working with Matt Szajewski who was attentive to all my needs and explained everything throughout the process. I spoke with Matt prior to me coming in to purchase vehicle. He pretty much knew what I wanted and the price range that I was looking for. I must say that I am very happy and pleased with my purchase and my experience. One week later, I brought my vehicle in for detailing and the service was outstanding!! Keep up the good work guys.Grateful customer!!!!!

Emanuel

May 4, 2014

I bought my new Ford Fiesta SE and my experience was great, price negotiation was fantastic. I had X-plan discount from my company and I didn't used it, Matt Szajewski gave me a better deal I definitely recommend him.

EmanuelMeireles

May 4, 2014

I bought my new Ford Fiesta SE and my experience was great, price negotiation was fantastic. I had X-plan discount from my company and I didn't used it, Matt Szajewski gave a better deal I definitely recommend him.

linn

Apr 30, 2014

My son and I came in to look at a car. George was very receptive to what my son could afford and worked within his price range. My son ended up with a good deal on a new car when he was originally coming to see a used car. He was very courteous to us through the whole process, too. It's nice to leave a dealership happy having a good overall experience. Thanks again

dudaday14

Apr 29, 2014

Came in looking for a used Ford Focus I saw online only to find it had been sold. After spending some time with George he was able to meet my price range on a brand new Focus with everything I wanted. He showed me a dozen or so different cars until we found one that met my needs. He answered all my questions and explained everything very well. As a first time buyer I am very happy with how everything went and would recommend this dealer and George to anyone looking for a Ford. Overall I ended up with a brand new version of what I wanted for a price that fit my budget. Thanks George and everyone at Al Piemonte Ford!

Eo4173

Apr 23, 2014

I had an awesome experience with buying my Ford Focus. the Sales Rep George Nano was very knowledgeable of the cars that are on the lot and he was able to get me a great deal. He was able to work with Chuck to make the car buying experience an easy decision for me and my family. Thank-you George and Chuck!

Linda

Apr 16, 2014

Lennel gray was very helpful even with my not so good credit but he work hard on getting me approved and did so thank you very much would buy there again

DebRedell

Apr 8, 2014

George Nano did an exemplary job delivering the truck. The couple of minor issues that the truck had, he took care of right away. He was very knowledgeable and honest. I left writing a check for the truck. Would I buy another car from George?, yes, in a heartbeat. And I probably will. But I do need to say we, my husband and I, stopped the night before about a half hour before closing and the manager, Chuck, pretty much pushed us out the door. I had questions and he said either buy it now or get out. So much for management going the extra mile.Deb Redell,Sturtevant, WI

GLflex12

Apr 7, 2014

We just purchased a 2014 Fusion Hybrid from David G. He was awesome in helping us choose the best car for our needs and went above and beyond our expectations,Dave new the vehicle and explained to us how everything works,they also gave us TOP $ for our Flex.And the bonus is we are getting an average of 52 MPG with our Fusion Hybrid SE so far which is better than we expected from reading the reviews online and in magazines. We love our car and the expierience we had I only wish we did it years ago.

gloria3452

Mar 27, 2014

My car buying experience with Al Piemonte Ford was once again great for the second time. Working with RJ, Mike, and Mark was the best. These guys are friendly and make you feel like family and not making you feel pressured to make a vehicle purchase. They worked very hard and went out of their way to help me find the dream car for my 19 year which was a 2014 Ford Explorer. These guys care about their customers and I would definitely recommend this dealership and staff to my friends and family. Thanks RJ, Mike, and Mark for going above and beyond to help me and please add me to your very satisfied customers list.

Tom1858

Mar 24, 2014

The folks at APF treat me like family, They make me feel completely comfortable and confident in my car purchase, gave me the best deal.

glenn3281

Mar 23, 2014

I went in with very specific parameters, as to what I could do. Jason got me in the vehicle and met all my demands. It's almost like I had no choice, but to buy. I was very satisfied and would recommend Jason to anyone looking to buy a car. He will work with you, not dictate to you. He won't try to sell you something you don't want or can't afford. I was totally satisfied.

Robwan1971

Mar 19, 2014

Very courteous...kind & professional with a splash of humor...More sales reps should follow by his example...I highly recommend George Nano...Thank you so much George :)

Cristen

Mar 13, 2014

I have nothing but good things to say about Al Piemonte Ford, especially Jason Bono. Jason was extremely accommodating and willing to work with me to ensure I got the car I wanted. This is the second car I've purchased from them and would recommend this dealership to anyone looking for a new car.

EaglebiteKnives

Mar 13, 2014

We couldn't be more pleased with the vehicle and the entire staff at Al Piemonte Ford. Lanell Gray and I worked out the lease deal on our new Explorer from England! He made it as easy as if we where in the showroom. He even went to another dealership to get the color vehicle my wife wanted!

rfelde

Mar 13, 2014

I went into Al Piemonte looking for a new vehicle to help get me back and forth to school. George approached us and from the get go was extremely helpful and friendly. He was very understanding and informative with all the questions that we had and I felt comfortable throughout the buying experience. I would highly recommend him in the car buying process.

Mark F Otmaskin

Feb 25, 2014

All,from RJ Serpico to Jason Bono to Mark Dazzo made my experience easy.Dealing with them was actually a pleasure from previous experiences with other dealerships!!!

Mdonoghu

Feb 25, 2014

Our family's buying experience at Al Piemonte Ford was excellent thanks to our salesman George Nano. George talked us through every aspect of our purchase and helped us look through the available models until we found one which suited us perfectly. He was very thorough in reviewing everything for us and answering all of our questions and concerns. When we weren't completely sure about what we wanted to do George never made us feel pressured and kept an eye out for something that would suit us. We did not make this easy for him as we ended up visiting Al Piemonte Ford quite a few times before finally finding what we were looking for. George managed to find us the perfect car and worked very hard to help get us to the right price. George was incredibly professional and knowledgeable and we would recommend that anyone looking to purchase a car ask for him-He'll make sure to get you what you're looking for.

Theycallmecole

Feb 21, 2014

Scott was very nice and did everything he could to find us a car we could afford, and liked. We Look forward to working with him again!

EagleFeather

Feb 19, 2014

George is friendly, outgoing, accommodating and sincere. He talked to me and listened attentively. He does not employ high pressure techniques or "take it or leave it" ultimatums, he is more than helpful navigating through the sales process. He is truly a genuine professional.

milan2010

Feb 17, 2014

When visiting Al Piemonte I was serviced by George Nano. His compassion and charisma really helped make what I felt would be a stressful process of owning a car a breeze. George was patient and kind to me and my father as he and I were both very indecisive. He allowed us to view all the cars in my price range and gave us a thorough description of each car until we found what we wanted. George worked extremely hard to get me the best deal possible. I will be sending my brother to George in the coming months and when I purchase my next car I will definitely be going back to Al Piemonte.

stev032

Feb 17, 2014

While visiting Al Piemonte Ford i was serviced by George Nano he was so kind and compassionate to me and my father not only did he give us the best possible price he was very patient with us while we tried to decide on the car we wanted. He was more than willing to take me on as many test drives as i wanted and pulled up the stores websites and showed me all the cars that where in my price range and gave me thorough descriptions of them all. He worked with me in every way possible from the amount of money down from the rate of my car note. George made it his mission to make sure i was comfortable with every aspect of my car and when i left Al Piemonte i not only left with a car i left with a friend i will be sending my brother to George in the coming months. And when i go to purchase my next car i will definitely be using George again.

kristyscialabba

Feb 16, 2014

I have been getting rejected from other dealerships all week because of my credit. I was feeling down and felt like given up until my dad suggested Al Piemonte. He had said that all of our relatives have bought cars from there and to give it a try, so i did. As soon as we pulled up not knowing where to park, we saw him. The man that made it all possible. George Nano was standing at the door with a smile and greeted my father and I right away. As he guided us to his desk I felt really good about the place already. The atmosphere was so inviting and full of good people. I didn't even feel bad anymore, this place put me in a great mood within seconds of being there. George offered us water and coffee. I told him my situation right away and I told him my credit was really low. He didn't even hesitate, he started asking questions right away on what I wanted to spend and what I was looking for. Credit was nothing for him and he said with a big smile, "You are going to get a car today." As soon as he said that, I knew I was in the right place. George didn't come off as a typical salesman. He wasn't pushy, he understood the situation, he was super friendly, I was very comfortable with him handling everything and that never happens. As he was going to check my credit I was a nervous wreck because of what happened at other dealers. Once he came back he sat down and said, "You're approved!" I couldn't believe my ears and my nervousness turned into automatic happiness. This was the first time I've heard this all week. However, since my credit was so low, i was only approved for a couple cars that I wasn't really interested in. George knew this somehow because he went over other options to get me into a bracket that can expand my car options and using a Co-Signer. Now, here is where it gets crazy. My dad has lower credit than I have and he offered to sign. George took my dads info and went to go do the credit check to see if we can get approved. My dad and I were thinking that there was no way we would get approved. Once George came back, he sat down with disappointment on his face and we were like, "oh, crap." Then he smiled and said, "You've been approved, you are driving home today!" I wanted to cry once I heard that. GEORGE DOES THE IMPOSSIBLE! We now got to expand our car options. I gave him a huge hug and he told me he had a few cars in mind for me and to go look at contestant number one but that was all I needed. We went outside and he started the car that would soon belong to me. A beautiful 2012 White Ford Focus! I couldn't even believe it was real. As soon as i saw the car, I was in love with it. I told him to wake me up from this dream and he made sure to let me know it was really happening. I've never had something so nice in my life and never thought it was possible but he did it. George literally made this car buying experience the most satisfying, happiest day of my life. He made the payments affordable, detailed the car AND even filled up the tank for me. This dealership was amazing and George was absolutely fantastic. I never thought I would be driving away in such a beautiful car but he made it happen and smiled throughout the whole thing. He made us feel like family, his confidence is outstanding, he is straight up and I would call you crazy if you worked with anybody else or went anywhere else. Thank you so much George, I cannot stop driving and looking at my car! Oh and by the way, I now have the remote start down pat! I love love love my car! You have made me the happiest 22 year old ever. Thank you George and thank you Al Piemonte! You've made me feel like i'm on top of the world while every other dealer rejected me. Definitely a life changing experience!

Tomkost

Feb 11, 2014

Jason was a great help to my wife and I. He gave us a great price on our vehicle along with a great trade in value. He is professional and courteous. I also liked that he was patient and gave us no pressure to buy. I will recommend Jason and Al Piemonte to all of my Church family and friends. My auto purchasing experience couldn't have been better!

Amanda

Feb 1, 2014

I saw a Ford Edge on the website and emailed the dealership to make an appointment and my list of all of my questions comments and concerns. No one emailed me back. I then decided to call the dealership to make an appointment and to make sure they still had the car in stock. I go back and forth with two different salesmen over the phone making sure the car will be there before my hour drive over. I get there and find out not only isn't the car at the dealership, the GM has taken the car home for his family. The dealership then offers to have the car back the next day. Before I even agree to any of there options, I recheck with the salesmen asking that this is the exact car on the website with the listed features and he confirms that it in NOT the car listed on the website and that they do not have that car. Needless to say I was furriorious! The dealership then tried to sell me other cars that I was not even remotely interested in.

Molly

Jan 25, 2014

My husband saw a truck on their website, called and talked to salesman Matt about the truck and told him we would be there the next day to test drive it as we live 2 hrs away. Matt said that was fine, he would be there. We got there and not only was Matt not working, but there was no front seat in the truck, so we couldn't test drive it. Could have saved us a trip if Matt had told us that the seat was gone when my husband spoke to him on the phone the day before. Another saleman wanted us to put a deposit on it when we hadn't test drove it nor even settled on a price. We went home and the next day my husband spoke to Matt who said the seat was back. My husband and Matt negotiated a price and told Matt that we were coming first thing the next morning to test drive and then buy it. The next day we were 15 min away from dealership when Matt called to say they had sold the truck just that morning. They sold it right out from under us without calling us first and giving us opportunity to make deposit over the phone or to offer more for the truck. They were rude and unprofessional, saying that that is how they do business and its first come first serve. We will NEVER go there again and never recommend that place to anyone.

chriswooster

Jan 25, 2014

Scott was very helpful and super responsive, especially as I was buying the car sight unseen over the internet. Great guy and very straightforward. Appreciated his professionalism all the way through.

fuzzface

Jan 24, 2014

Was looking for a Fusion at a good price. Salesman Scott was friendly, helpful, and did get me best deal I could get. I had visited three other dealerships...this was the best and Scott was terrific....knew is stuff, knew the car, didn't have a color I liked so he found one for me and had it at the dealership the next day. All in all, a good experience.,

Mimi23

Jan 24, 2014

Scott Caldwell is very polite and professional! He is curteous and knows about cars anb options, he gave me a great offer and worked miracles on financing. He works very hard!

Nairb25

Jan 21, 2014

Had a great experience and got a great price on a new focus ST! Thanks George and Jason really glad I went to see you guys!

PatrickF

Jan 21, 2014

We had a wonderful experience at Al Piemonte Ford and I would highly recommend George Nano. He was friendly, informative, and patient in our car buying process. He took the time to go over all features and options available and worked hard to get us the best value on our new car. He even remembered to offer us coffee! I look forward to a future relationship with Al Piemonte Ford and encourage anyone looking to shop there to keep an eye out for George.

Tim

Jan 15, 2014

We called about a used red 2011 Mustang convertible. We were told the car was "perfect" "awesome" and "babied". I told the salesman since we would be driving 5 hours each way to come see the car, that I needed to know every issue with the car, no matter how small. He told me he had done a very careful inspection and promised me we would not be disappointed and knew we were coming long distance. We worked out a price and made the trip over. You can probably guess, we were disappointed. All four wheels had huge curb rash, there was unrepaired collision damage on the rear, there were several dings and scratches in the finish. We had an appointment and when we arrrive the car was filthy - no effort to clean it up for our arrival and salesman had lame excuse for that too. I realize it's a used car, and some imperfections are to be expected, but this car was nothing like we were promised it would be. We wasted a whole day, and gas on this place. We won't be back.

jmoss1088

Jan 3, 2014

George, as well as the rest of the staff, were friendly and helpful! I was referred by a family memember and I am glad I went with this delearship. From start to finish George was professional and honest. I would absolutely recommend this dealership for those of you looking for great customer service and a reliable car. Thank you again George for helping me find a car that I love! I will be sending referrals your way!- Jessica

PhellaOne

Jan 2, 2014

My fiance and I were in the market for a new car after a recent car accident. We went car shopping at the local dealerships and noticed two Chrysler 200's in the Al Piemonte Ford lot. We walked in and were immediately greeted by George Nano. We expressed an interest in the 300's and he immediately began selling the higher priced one, even though I was skeptical of the $3000 price difference. I didn't believe an 8000 mile difference was worth a $3000 price difference, especially when there was only one set of keys between the two of us. He insisted that he would get the other set "come xxxx or high water", and he would throw in floor mats for free. After a reluctant decision to take the higher priced car, I've tried to get a hold of George several times over the course of the past six weeks, by phone and in person, and got no response. Not a message, not a call, NOTHING. After having to leave the car on New Year's Eve at the in-laws, we found out just how important the second set of keys were when we had to make crazy arrangements to pick the car up as I had the only set of keys and was away from home (in my truck). I realized that it had already cost me more in time tracking down the absentee salesman than if I had just paid for another set of keys. I guess he figured I wasn't his problem once finance took over, as long as he got the sale. I recommend you avoid this place with their high-pressure tactics and false promises. Shame on you, George Nano!!!

Kmcgrath1

Dec 29, 2013

George helped me purchase a new Fusion. He was helpful, friendly and made the whole experience painless. I would highly recommend looking for George at Al Piemonte when buying a new car.

jdawsontibbits

Dec 22, 2013

Our beloved 2005 Escape died, and we had it towed to Al Piemonte. It turned out it could not be fixed, so we went in to test drive a new Escape. Our salesperson, Jason, was very nice. We test-drove a new Escape, and Jason ran some numbers on a new one for us. We told him we weren't looking to buy today, especially because a new Escape was a little out of our price range. He took the time to search the on-site inventory for a demo-model, and happened to find a used 2014 Escape with super-low miles. Jason ran several numbers for us, and gave us plenty of time to walk around and talk about it and didn't pressure us to make a snap decision or make us feel guilty for wanting to take a little time to talk about it. We test-drove the used model on the highway, and decided to take it. Because it was used, we got a good price on it, and the dealership threw in a free remote start and a few oil changes.The only slight negative was that we ended up financing through Ford, and I felt that we were sort of rushed through that process without all the options being explained thoroughly. They explained all the terms and our monthly payment amounts and everything, but compared to the time we took with everything else, that aspect felt a little rushed.Overall, Jason was very friendly and personable, and didn't pressure us to make a decision we weren't ready for. The dealership was also willing to work with us to roll the diagnostics bill from the service department into the purchase of the new car. Everyone we talked to was very friendly and helpful, including the service department (I spoke to Jessica daily while my old car was being diagnosed in their shop). We definitely had a positive experience with Al Piemonte.

MsCBOwden

Dec 20, 2013

I like Ford products and their salesmanship. Plus our Sales Rep George Nano has such a confident personality, I've never been more happier coming in and purchasing the new 2014 Ford Escape. Thanks again, Al Piemonte Ford.

viscars1

Dec 15, 2013

George was one of those sales people who is always moving. He is a young man with a lot to do. I like that in a salesman. we used to call it 'hustle'. George couldn't have been nicer to me and my 90-year-old mother. He negotiated a good price for the car I wanted to buy, but I was not quite ready to buy. After a few days, I came back to the dealership and bought the car. George was still moving and kept his word to get us out ASAP.

cindyortega

Dec 7, 2013

Great service from the moment they greet you at the door to the moment you drive away in your new car. so happy with my purchase at Al Piemonte Ford.

Hybrid owner

Dec 6, 2013

I recently bought my car from Al Piemonte Ford. My salesman Mr. David Glaser was an amazing and down to earth person, but could have talked less. He did not pressure my wife and I during the process and gave me an excellent overall deal. I would recommend Al Piemonte Ford to everyone.

Cubsmartinez

Dec 5, 2013

The sales process was a bit long (the salesman talked more than necessary) about 3 hours but I have been told this is normal but if we could cut to the chase it would be a better experience.

MrsDorsey

Dec 5, 2013

George was a great salesman. He helped me find a car that was within my budget. He was very friendly and informative. He helped me make a wise decision on what car to buy. I would definitely recommend to others.

alihaynes

Dec 4, 2013

Wonderful experience for a first time car buyer. Went in with what I wanted to spend a month and put down, they gave me multiple options and didn't try to push anything else. I love my new 2014 escape!

simeon7391

Dec 2, 2013

This is an edit to my previous review: Reading at my original review, I can't help to state the fact, I have too many grammatical mistakes. Almost embarrassing but it happens when you are angry. The reason for my edit of this review is that I received a call last week from the Service Manager at Al Piemonte. He wanted to know what happened the day of the service and apologize for my wait time and other inconveniences. He was a very nice guy and wanted to make it up to me in the best of his ability, which I accepted. Today I received an apologie with a numerical value in the mail. I am happy they showed concerned about making their customers happy. Hope this edit services them well and they get more customers because at the end, I am happy by using them. Thank you.

sb123

Nov 30, 2013

My car buying experience was perfect. From start to finish I don't have one complaint. My salesman Jason was awesome. I wasn't in the market to buy anything, I was going to have a key made, Jason asked if he can help me I told him why I was there after talking for a few minutes he told me about the rebates and the other incentives that were available. I told Jason that my credit wasn't the best and before I knew it I was test driving my new Focus and I couldn't be happier. Jason went above and beyond my expectations and the way he treated me, made me feel important never treated me like I was just a number. He actually cared, I purchased cars in the past and I was never treated as well as I was at Al Piemonte Ford. Thank You Jason for such a great experience I will definetly reccomend you to anyone I know looking for a new vehicle. If you are looking for a new car and want to be treated with respect and work with a salesman that actually listens to what you want and not trying to rush you out to get to the next customer I definetly reccomend you go see Jason at Al Piemonte Ford

tammy2763

Nov 30, 2013

I went into your dealership not really knowing if or how I would get the vehicle I was looking for but Martin Dobski helped me out and I left with agreat Ford Escape.

laur9022

Nov 26, 2013

I went to Al Piemonte Ford in search of a used car for my mother. We were quickly welcomed by Martin who was one of the salesmen. He was very friendly and made sure he was accommodating our needs & wants. We already did some research on what we were looking for, and he showed us some options that he thought we would like. He was never pushy, and understood that we were on a budget. He asked questions to understand, and made it clear he would only sell us a car that was up to his and our standards. We both came to the conclusion that we needed more of a premium car, and he made it affordable for me to get my mom a car that was perfect for her needs. The process was fast, and everyone who helped us did a great job. I would highly recommend anyone who is in search of a used or new car at a fair price should stop by this dealership. I was not expecting to buy a car that day, but customer service is extremely important to me, and Martin went above and beyond to make this car buying experience wonderful.

TTylerM

Nov 25, 2013

Scott Caldwell was a pleasure to deal with. He is very knowledgeable when it comes to the various features on the cars. Compared to other dealers in the area, Al Piemonte has a great selection of vehicles, making it very easy to find exactly what you want.

kpalacios42

Nov 22, 2013

I went into the Al Piemonte dealership as a first time buyer looking for a car that was affordable, nice, and reliable. I was welcomed by George Nano at the door and I told him what I was looking for and he promptly looked for a car option that fit my budget, my needs, and my wants. I could not be happier with my purchase. And I am extremely grateful with George's help and diligence in getting me the best deal possible. He really took care of me. He has excellent customer service and without a doubt I will be coming to him for my next car purchase. I will be highly recommending George to my family and friends when they are looking for a car because they will not be in better hands than with him.

mmoreno71

Nov 18, 2013

Our experience with George was great! He was really friendly and informative. Showed us all features and perks. Took us for a test drive in the perfect area needed to test the kind of truck we wanted. Once we decided to move forward, he checked in on us through the whole paperwork progress. Made sure we didn't need anything while waiting. Walked us out when all signed and done and even waived us goodbye as we left your lot. My husband I are were really happy and will recommend people to go see George in the future.

President

Nov 14, 2013

My salesman was very professional at all time and worked with me to get the car I wanted at a price I was comfortable with. He worked with me on selecting the car, price, financing, and the trade-in. His outgoing personality made the entire experience pleasant and I would recommend George and the dealership.

BMac1

Oct 28, 2013

I bought my Ford Explorer from Al Piemonte and it was a seamless experience. Lanell was my salesperson and he was low pressure yet very informative. Lanell understood my point of view and was able to not only find me the perfect vehicle but also show me several other options that fit my needs. Every step of the way from Sales to Financing - Al Piemonte Ford made the car buying experience a pleasurable one.

bmac1

Oct 28, 2013

I bought my Ford Explorer from Al Piemonte and it was a seamless experience. Lanell was my salesperson and he was low pressure yet very informative. Lanell understood my point of view and was able to not only find me the perfect vehicle but also show me several other options that fit my needs. Every step of the way from Sales to Financing - Al Piemonte Ford made the car buying experience a pleasurable one.

lynzolt

Oct 26, 2013

Not your typical car sales people, they are kind, considerate and very knowledgable. They treat you like a human being making an important decision, not a means to a commission check, helping and guiding you to make the right decision for you. We were not rushed into anything and felt incontroll of the negotiation all the way. Excellent people to deal with, this is the second car I have purchased here and wil be the first place I come if I ever want to buy another.

Ejaz Khan

Oct 4, 2013

I recently bought my car from Al Piemonte Ford. My salesman Mr. David Glaser was an amazing and down to earth person. He did not pressurized me at all during the process and gave me an excellent overall deal. I would recommend Al Piemonte Ford to everyone. They make car buying experience very smooth and hassle free.

Steve H.

Sep 9, 2013

My wife and I are in the Market for a solid SUV. Steve Moses showed us a quality vehicle at a great price. He was also very accomodating with our less than stellar trade in. Steve was very professional every step of the way and I reccomend working with Al Piemonte Ford and Steve Moses.

rsainz

Aug 27, 2013

I WAS CALLED ON FRIDAY TO VERIFY MY APPOINTMENT AND A VERIFICATION NUMBER WAS GIVEN. WHEN I ARRIVED YOUR STAFF WAS VERY CORDIAL AND HELPED ME FIND THE SALES PERSON I HAD SPOKEN TO FOR THE APPOINTMENT. I HAD MOSES, WHO SOLD ME MY CAR. HE WAS TERRIFIC. GREAT JOB. JUST A NOTE: I DID NOT THINK I WOULD EVER RETURN TO YOUR DEALERSHIP AS TO WHAT HAD TRANSPIRED 3 YEARS AGO. THANK YOU.

Stephen044

Aug 25, 2013

I purchased a Ford Fusion hybrid through Piemonte's Internet dealership. Dan picked me up at O'Hare and drove us to the dealership. Our finance company dropped the ball, so we had to re-submit our credit information (with me potentially stuck hundreds of miles from home waiting for a resolution). Dan, Sam, and the whole team made me feel as though I were the only customer in the building, resolving all issues within an hour or so. The car was exactly as described, the price was eminently fair, and the finance office meeting was a painless five-minute process. I drove the car home, six hundred miles away, without any problems at all, and the whole family loves it. I will definitely check with this dealership for future Internet purchases.

Joe

Aug 24, 2013

I've been looking for a 2013/2014 Explorer XLT 4WD in dark color with a tow packege and possible remote star, I figured that using then net would be simple but found out that no Dealer would give me a price let alone a strait answer. After a month of looking got an E-Mail from DAN JUDD telling me that he found 9 in the area and gave me a OTD price that was under my budget.....VERY IMPRESSIVE. I came in, purchase my vehicle in less than an hour. DAN was great.

The Garcia Family

Aug 13, 2013

went into the dealership to buy a car, our sales rep was very friendly. he did not try to sell us anything we did not want.

ilmommkc

Aug 5, 2013

Very laid-back guys, not pushy at all, know how to treat their customers (and their kids). Would recommend to anyone and everyone. We left several other dealers because they were very pushy, or uninformed.

Ros

Jul 26, 2013

My purchase of my car was a pleasant experience even though I usually rated it more painful that going to the dentist. Ricardo Castro and Sarah understood that I did not want any pressure, just the facts and trying to stay in my budget. I would deal with them again.

RoseHermanns

Jul 26, 2013

As with most people, car buying is probably one of the worst purchase one encounters. Upon arrival at Al Piemonte, I was upfront and informed the sales people, that a hard sell would chase me out of the dealership.Sarah and Ric were so understanding without any pressure. My trade-in amount met my expectations.Again, they were very professional without pressure.Rose

TheresaJ/Chitown

Jul 21, 2013

the sales person marcin jackowski went out of his way to contact us because we were down the street at the other al piemonte. He took us to the car it was at the car spa..we drove it around..back in shop showroom was clean and friendly. was satisfied..

question5

Jul 16, 2013

It was great to have people with a great professional, and very informative knowledge of what product they are selling.Rick was very helpful and gave me great direction on which would work best for me.I will be back.

Chandra Kammari

Jul 15, 2013

I went into the store to buy an used car and I was the first person interested in it and just finished a test ride etc., and came in. There was a second person also who just got interested. I started negotiating with the sales guys and I was in middle of negotiations. We agreed at some price (x). Marco from sales came in finally and asked form atleast 300 more. I said that, we agreed on "x" price and am not willing to go above than that - after few minutes of negotiations, he said - "deal" and took my initial on a white paper that just x price and left saying will get the paper work. I was talking to my bank about loan application etc., out of the blue some one else along with Marco came in, said - "sorry folks, car is sold while we were talking".. I seriously think they used the paper with my initials next to "x" price and used this to negotiate and increase price on other party. The treatment was so "un-professional" and "rude". On top of this, no body "really" apologized for this mess.. they just said "apologize" and from the sound, they didn't mean it. I would neither go back to this store again nor refer any body to.

Just Me

Jul 3, 2013

They were so helpful! I didn't feel pressured at all. Everything was clear and upfront. I would recommend them to everyone!

Ellen

Jun 27, 2013

We have just leased a Ford Escape with Al Piemonte Ford. Our experience went nicely! Lanell Gray was our professional sales agent who helped us through this process. Everyone we came into contact with was very nice and helpful. We have a car that is right for our personal needs & our budget.

LynnCasale

Jun 26, 2013

My experience at Al Piemonte Ford went painlessly. I got very excited driving out of the parking lot with the car I came in for. My husband & I spent 3 hours negotiating, test driving, doing paperwork, etc. for the Escape Titanium and we couldn't be happier with this car. Lanell Gray was our professional sales agent and helped us through this important process. He has also answered our text messages through this following week when we have had questions about the car. So far, we are pleased with the service and vehicle we have gotten from Al Piemonte Ford.

Jules1534

Jun 25, 2013

Test drove and bought car on a cool day. Dealer very quick to unload. Failed to disclose that the AC was not working even though car was supposedly "certified". Very disappointing

ronita14

Jun 24, 2013

from the first start on my application taken place, i was very happy with the service i recieed and the sale person was very helpful with all my questions an the process to the end of the purcash of the van i got .thanks a lot

Alexandra

Jun 14, 2013

The sales people provide execellent customer support

sigmaderby

May 15, 2013

was promised a car for a certain price made down payment on phone and they bragged about only good cars on the lot. the price in the ad in the newspaper was guaranteed.next day they called and told me car had transmission problems......they did not want to honor the price in the ad.

buffy1227

May 12, 2013

Lanell Gray had us in and out of the dealership fast. He assisted us to everything we wanted. We absolutely love our Ford Escape and would recommend him to any of our friends. Great Job Lanell!!!

cyndenbrid

May 10, 2013

The car buying experience whether new or used is not one of the things I like doing because generally salespeople/dealerships try to take advantage of you in so many different ways such as by lying about condition of the car, the number previous of owners, average market price for vehicle, etc. I told my father about the car I bought and the research I had done and thought that if the what was on paper was comparable to what we see when we go to the dealership we should purchase the vehicle provided the salespersons do not treat us like we were born yesterday. However, I did not experience this at Al Piemonte Ford. When my father called about the Chevy Malibu the salesman told my father, a senior citizen, that before he made such a long trip to come and see the vehicle let him drive it and he will call my father back to inform him of the condition of the car. The salesman, Lanell Gray, kept his word and told my father the problems he saw with the used vehicle. Overall the body and transmission where in good condition but the car needed brakes, passenger window was broken and the leather seats were worn. When we arrived that next morning everything stated was true and after the short test drive we bought the vehicle. When we went in to start the buying process we did not even have to ask about the CARFAX report the salesman gave it to us and informed us that they use AUTOCHECK which is the same type of report as the CARFAX. Needless to say that I had both reports with me and I just wanted to see what the salesman was going to do and I must say he was honest and upfront with us which complement that I can not give to the Chevy dealership in Tinely Park on 159th Street who lied to us on more than one occasion along with his manager and we had to ask 10 times for them to give us the CARFAX report and they lied about what was on it. Just goes to show you that a BBB accredited business can operate unprofessionally in my opinion. However, from the price negotiation, the interaction with the customer relations/after sales manager Ted Nagel to the finance manager, whose name I do not remember but no reflection on him, I appreciate the way my family and I were treated at the Al Piemonte Ford. We know that dealerships have to make money but asking thousands of dollars more than what a used car is worth is not the experience I had Al Piemonte Ford. The overall asking price was reasonable as well as the final negotiated price. As for the car we had it checked out by mechanic we found some other things that needed to be done which are mainly maintenance for mileage/use but we knew this was going to be the case because the car is used; however, we still feel as though we got a great used low mileage car for a great price. Thanks Al Piemonte Ford for the memorable experience!!

mpickrum50

Apr 17, 2013

I was very happy with the way the deal went on the purchase of this new Explorer. I was especially happy with the fair treatment i recieved with the trading of my 2002 Ford Excursion. There were concerns of mine with the value that could have been placed on my truck due to the age. But the vehicle was in exceptional condition and had very low milage which didnt go unnoticed by the staff at this dealership. I was also very happy with the excellent customer service that i recieved from the salesman, Jason Bono. He was very knowledgeable on the vehicle and he bent over backwards to meet my expectations. I would definatly recomend this dealership to anybody looking to purchase a new car.

D. Lee

Apr 10, 2013

I went to Al Piemonte Ford to purchase a use car. The sales guy was very friendly and not pushy, which I liked. The overall experience was was great and I got a pretty good deal on my used car. A+

T&J May

Apr 6, 2013

For the 2nd time now my husband and I bought new Ford vehicles at he same time (2011 Fusion and Escape in February of 2011 and 2013 Fusion and Edge in April of 2013). Both times we worked with Marco, who is an absolute pleasure to work with. With this recent purchase we also worked with a salesman named Dan, who was very knowledgeable and also a pleasure to work with. The vehicle I was looking for was a bit above my price range, Dan suggested another vehicle within my range that had all the features and options I was seeking. I am so happy with my new Edge and don't feel like I had to downgrade to get what I wanted. I really appreciated the fact that my comfortable price range was respected and instead of trying to pressure me to buy that particular vehicle the other vehicle was suggested. Both times we arranged our financing with Mark who worked with us to get the best financing available and thoroughly explained our options. Neither my husband or I have had any major service issues but have found that we received great service when coming in for routine service. Unfortunately we have had 3 accidents in the past few years, each time we brought our cars to the body shop for repair. Again we received excellent service; a rental vehicle was immediately arranged for us and they worked with us to get the work started quickly while we were waiting for the other parties insurance to approve our repairs. We have no complaints about the body repair at all, the vehicles returned back to us looking perfect. A+ dealership all the way, we will always be customers of Al Piemonte Ford.

JuliaMay

Apr 6, 2013

For the 2nd time now my husband and I bought new Ford vehicles at he same time (2011 Fusion and Escape in February of 2011 and 2013 Fusion and Edge in April of 2013). Both times we worked with Marco, who is an absolute pleasure to work with. With this recent purchase we also worked with a salesman named Dan, who was very knowledgeable and also a pleasure to work with. The vehicle I was looking for was a bit above my price range, Dan suggested another vehicle within my range that had all the features and options I was seeking. I am so happy with my new Edge and don't feel like I had to downgrade to get what I wanted. I really appreciated the fact that my comfortable price range was respected and instead of trying to pressure me to buy that particular vehicle the other vehicle was suggested. Both times we arranged our financing with Mark who worked with us to get the best financing available and thoroughly explained our options. Neither my husband or I have had any major service issues but have found that we received great service when coming in for routine service. Unfortunately we have had 3 accidents in the past few years, each time we brought our cars to the body shop for repair. Again we received excellent service; a rental vehicle was immediately arranged for us and they worked with us to get the work started quickly while we were waiting for the other parties insurance to approve our repairs. We have no complaints about the body repair at all, the vehicles returned back to us looking perfect. A+ dealership all the way, we will always be customers of Al Piemonte Ford.

joemando

Mar 31, 2013

Service was great ,fast, done right the first time. I actually traded my car in after Jason Bono showed me the new Fusions.Will never go to another dealership.

jolinfun

Mar 29, 2013

I had previous purchased a car from this dealership in 2012 and was very satisfy with the salesperson that help me get a car. This is why I call the same salesperson when I decided to trade in my car and again he helped me find another car that I really liked.

NatalieRose

Mar 15, 2013

Exceptional service. From the first phone conversation to my in-store visit, there was no nonsense and straight forward answers. I was very impressed and pleased with the service provided by Ford and its employees. Sales, Finance and Managers were all pleasant to work with. I would highly recommend the dealership, as well as my Sales team. Thanks!

akasha1

Mar 6, 2013

I really enjoy myself been there and the experience was very nice. I really enjoy my new car 2013 Ford festisa. I will referral people to come there to buy their car.

specialtycarz

Dec 3, 2012

I found a 2007 Toyota Solara that I had been looking for on cars.com. It had low miles and supposed to be accident free according to AutoCheck.com. The car was advertised at $12,400 and after discussing the car, conditions and options, I agreed to a slightly discounted price. I studied the pics, and made travel arrangements from N. Mississippi. After a final review of the pics, before making a deposit, I noticed that the rear bumper had been replaced....with the wrong bumper. An older model bumper had been installed and therefore the car did not have backup lights. In '07 the backup lights are in the bumper. The older model bumper that was put on this car doesn't even have a place for backup lights. My salesman Jason Bobo was surprised when I mentioned it, but I sent him pics of the proper bumper, which he shared with the sales manager. They agreed it was wrong and said that were just going to return the car to the wholesaler that sold them the car. I checked the price for a correct bumper with paint and backup lights and it was going to cost over $1,100 to correct the problem. Used and aftermarket parts would be less, but this was supposed to be an accident free car. I realize that dealers paint bumpers all the time, but it was obviously damaged bad enough to replace instead of repaired. I made an offer to buy it "as is" for a discounted price. They turned me down at first, but after the 2nd offer, they agreed to accept my price. Before I was going to make the trip, I wanted to know as much as possible about any other issues. Jason said the interior was dirty, but would have that cleaned. He also shared additional pics of the scuffed wheels and the trunk with the convertible boot and factory floormats. He told me there was 2 keys and 1 remote, the owner's manual was in the car, and that everything worked as it should, and that no "check engine" lights or other warning lights were on. Everything sounded good and we agreed on the purchase price based on everything discussed. I confirmed my travel arrangement and arrived in Chicago on Friday morning. Jason picked me up as promised. When I arrived, the car looked good at first. But when I opened the door I first noticed the driver's seat was still dirty. No real problem. Then I proceeded to check out the electronics. The convertible top button lets the top down but the right window did not lower like it supposed to. Another button supposed to let down all windows, but again the right window would not lower. Then I noticed that an airbag light was staying on. This was definitely upsetting. Then I took the remote to open the trunk, and the remote did not work. I looked in the glovebox for the owner's manual but it was not there. Needless to say, I felt like I was mislead. Jason took the car back to the service department to check the airbag system only to find out that the side airbag was malfunctioning. Jason assured me that the airbag light was not own the day before, but since there were other issues and promises made that weren't true, I just don't know. He tried to be accommodating, but wonder if he was just trying to make another sale before the end of the month. They reduced the price another $150 dollars for the airbag issue, which won't cover the replacement cost and upholstery repairs to fix the seat. The window switches will still need to be repaired and the keyless remote programmed. I had two choices...to buy the car as-is, or pay for a flight back home. The Sales Manager made no apologizes. Maybe customer service would have been better if I had bought a new one. At least it would be in warranty if something didn't work.

mstoops62

Nov 27, 2012

I would highly recommend Al Piemonte Ford. They went above and beyond my expectations of purchasing a new FORD. Contact was swift and precise. Negotiations and explanations of the contract and terms were thorough and fair. My experience was indeed a welcoming one, and I got was I was looking for, the 2013 Ford Fusion. Thank You Al Piemonte Ford!!!

Karen Bator-Perillo

Nov 24, 2012

We were greeted with a smile and immediately when we arrived. All our questions were answered, and they were able to find exactly what we were looking for in our new car. Our application and the finance process was completed for us in a painless manner. They explained the workings of the car and helped along the way. We were very happy when we picked up our new Ford Escape, we love the vehicle.

nandopr24

Nov 15, 2012

I went in not knowing what to expect at all and they were friendly and helpful as soon as I walked in. I was helped right away and I walked out with the car I wanted. It was a very postive experience.

james.novak

Sep 18, 2012

Lanell was extremely friendly and gave us a great deal. Lanell was extremely professional I would highly recommend him to any friends or family. It was a pleasure dealing with Lanell, and he made the sales experience go smooth.

Nami

Sep 15, 2012

I am so satisfied getting my car.Actually, I and my husband went to that dealership and checked the price and test driving. Jimmy Todaro is our dealer and he was really professional and friendly.That day,we didn`t decide to buy a car and he was still so nice and gave us all the information he had. We stopped several dealerships in IL and we realized that he is the best. So, we came back to him and finally we got a car from him.He is the person you can buy a car.This is my first car in my whole life and I am ready to explore the World... Thank you so much,Jimmy Todaro and we will recommend you to our friends and family!!!Your hard work will pay!Take care!

mtaormina

Sep 7, 2012

I had a good experience purchasing my first car. The employee I worked with was knowledgeable about the pros and cons of each model we looked at. I would recommend the dealership to anyone looking for a hassle-free, car-buying experience.

merlyn345

Aug 30, 2012

Purchasing a vehicle from a dealership can be a daunting task for even a seasoned car shopper. However, Al Piemonte Ford provided me with a very pleasant vehicle purchase experience. Everyone I interacted with at the dealership was kind, courteous , and interested in providing me with exceptional service. They placed a fair and equitable value on my trade-in vehicle, which made it that much easier to decide to purchase a vehicle from them. Al Piemonte Ford is definitely a customer focused car dealership that I would recommend to all friends and relatives.

Happy camper!

Aug 25, 2012

I visited Al Piemonte Suzuki and found a cute Suzuki Grand Vitara. It was listed a great price and had low mileage. Ron Smith was my salesman and he was fantastic!! He made the purchasing process easy and fast! The dealership was clean and all the sales people, including the service director Mike Janotta are very friendly. I will definitely be going back there when it comes time to purchase another car. I highly recommend you check them out and when you do ask for Ron Smith, he was attentive and professional. Look for the best dressed man there, and you'll find Ron!!

pchadick

Aug 20, 2012

First of all, let me start by saying that I am crystal clear on what "as is, no warranty" means. When I decided to purchase a vehicle to tow my lightweight travel trailer, I turned to what I thought was a reputable Ford dealer. Al Piemonte Ford had a high mileage 110K mile, 2000 Ford Expedition advertised on the internet for $4,470.00. Interested, I went to the dealer and talked to Moses (salesperson). We test drove the car. It drove okay for a 2000 model vehicle, except for the brakes. I told Moses I was going to use the vehicle for towing and for family trips, and was concerned with reliability and safety. I asked him if he could arrange to run it through the service department and have them inspect the vehicle to see what repairs it needed as well as any safety concerns, and I would pay for those repairs separately. They agreed to do the inspection. After about an hour, Tom Jahn (Service Director) returned and gave me the good news. The car was "well taken care of" and all it needed was a rear main seal and an axle seal, and it would cost me $516.00. When I specifically asked about the brakes, he told me they were at 60%. He told me there were no safety concerns. I agreed to the additional charges, they did the work the next day and I picked up the vehicle the next afternoon. Within a few days, the check engine light came on (just my luck), and I took it to a Ford dealer that was much closer to my house, Gurnee Ford, to diagnose the issue. They were excellent. While it was there, I asked if they could to a bumper to bumper inspection - just to see if Al Piemonte missed anything. Gurnee Ford did a thorough inspection, and told me it was about ready to fall apart. They gave me an estimate of about $3,000 - $4,000 in repair to fix everything, which included brakes (front and rear pads/rotors were critical), exhaust manifold gasket, rear trailing arms (upper and lower), new transmission cooling lines, a complete parking brake overhaul (the lines for the parking brake had disintegrated from rust, and the parking brake foot pedal would not go down), tune up, and a few other things. I had them do the exhaust manifold ($900) because I thought this may have been something that may not have been obvious to Al Piemonte's mechanics, but I immediately called Al Piemonte and spoke to Chuck Puzzzuto, the General Manager about the rest of the obvious issues. He told me that he would have to have the owner call me back. Todd O'Reilly, the Vice President, did call me back. I explained my concerns to him, including that another Ford dealer found items that required service on the vehicle, and his service department should have caught these issues on their inspection I requested before I purchased the vehicle, especially the parking brake that didn't work, a major safety concern. He dismissed Gurnee Ford's service department's findings by saying that it was "their job" to tell me things were wrong with the car so they could work on it. He told me the car was sold "as is". I explained that it was sold to me "as is", but the sale was contingent upon the condition of the vehicle, and his service department overlooked $4,000 worth of repair work. Todd agreed to have his Service Department look at the vehicle again, although no promises were made. I brought the car back to Julio Garcia and a different Service Manager. Julio set me up with a loaner vehicle and was very pleasant. A couple of days went by and I received a call from the other service manager. He told me that he confirmed, but didn't necessarily agree, with all of Gurnee Ford's findings. He told me that Mr. O'Rielly would agree to fix the parking brake and put front (not rear) brakes on the vehicle, but I would have to pay half. The rest of the items that Gurnee Ford found could wait until later, and were not immediately needed. I reluctantly agreed to that deal, and the next day went to pick up the car. Julio greeted me and told me the service manager (did not catch name) wanted to speak with me back in the shop. This service manager was very personable and was a straight talker. He told me that he was on vacation the week I purchased the car, and would have NEVER put it on the lot. He told me he would have sent it to auction, and to let this purchase mistake be a "life lesson". He showed me the pads and rotors that his mechanics took of the vehicle and said he has "never in his life" seen rotors and pads this bad. They literally crumbled away in his hands. He told me that the rear trailing arms did need to be replaced, but that was an expense they were not willing to go for, and that before I did it on my own, to wait a few months to see if I actually still wanted to invest that kind of money in this junker instead of just getting rid of it. He told me they tried their best to replace the parking brake - new shoes, pads and a line were put on, but they could still not get the brake to work. He told me they would have to take the gas tank off to get to where they thought the problem was, but the expense to do that "wasn't worth it because they were already upside down on this deal". He told me that they would be willing to leave the parking brake hardware that they installed on the vehicle anyway (even though it was still not working), and they would not charge me for the front brake work, and that was as far as they would be willing to go. I was at their mercy. At this point, I knew the car was totaled (it needed more in repair than what it was worth), so I asked if I could trade it in, and use the $4470 I paid for it on a new Expedition. They told me "now since they knew what was wrong with it, they would only give me $1,000.00" for it. And this was about a week after I bought it. I brought it to another independent shop to have it looked at to see if it could be saved, and they told me they have never seen a car that was as rusted out underneath as this, but there was no rust on the body. They could literally take their hand and put it through the holes in the rear trailing arms (I took pictures of this and will try to post). They told me if those would have come apart while towing with my family in the car, it would have been disastrous. The rear brake pads crumbled away when they took them off. They put the car up on a lift and showed me where the front end had rusted away. The bushings were all disintegrated from rust. They advised me not to drive the vehicle, in fear that the rear axle would fall off. I traded the car in a few weeks later for $1,500 and took delivery of a new Land Rover. I thought I was doing the right thing by buying a used Ford from a Ford Dealership that had been inspected by certified Ford Mechanics for obvious mechanical issues. All I needed was an extra, inexpensive, rd vehicle to tow my travel trailer. Instead I got an experience I would never forget and lost thousands of dollars in the process. I would advise you steer clear of this dealership.

Anthony Evola

Aug 9, 2012

Let me say that it was the best experience I ever had dealing with any auto dealership since I been buy cars and I have bought a lot of vehicles in my day. he salesperson ( Matt Szajewski ) was professional, he answered all my questions and concerns and there was no pressure at all to buy. The sales manager (Cen Salifoski ) was very polite and also professional and will find the best deal for you on the vehicle you want to buy. As the time you walk into " Al Piemonte Ford " and the time you leave they make you feel like family. They are great at Al Piemonte Ford I will recommend anyone and everyone that is looking for a new or used vehicle to go see these two guy's you would not be sorry believe me we wasn't. After I bought my Edge my wife bought a vehicle to we left with two vehicles that day and we will be back thanks Al Piemonte for having such helpful and professional staff ... Mr. A.Evola...

apienkos

Aug 9, 2012

We were very pleased working with Damian in purchasing our new vehicle and it was also a pleasure working with Sam who took care of the financing in record time which was great.Ted is also an asset to your dealership as he is so helpful with the Sync system, going above & beyond to assist.

Ashley

Aug 5, 2012

There were understanding honest respectful and they are very cheap and reasonable, reliable

ahood7

Jul 26, 2012

It was a great experiece dealing with such a professional staff, I did not feel preasure at all, they were very patient and answered all my questions and concerns. The minute you walk in, to the time you leave everyone acknowledges your presence and tries to make sure you are being help. Al Piemonte, has such a large array of inventory, that you will find your vehicle at a great price. It was worth the 20 miles I drove to get a great deal.

Anthony V. Evola

Jul 26, 2012

THE CHEVY v.s FORD...ANYONE THAT KNOWS ME KNOWS I ALWAY BEEN A CHEVY GUY, I WENT TO A LOT OF DEALERS THIS MONTH LOOKING FOR A NEW VEHICLE. ME AND THE WIFE WAS ON ARE WAY HOME FROM SHOPPING WHEN WE STOPED AT A FORD DEALER I DON'T KNOW WHY WE STOPPED BUT WE DID WE WENT INTO "AL PIEMONTE FORD"AND WAS HELPPED RIGHT AWAY BY " MATT " THE SALESPERSON HE WAS POLITE AND KNOWS HIS JOB AND HELPFUL HE HAD SHOWN US TWO VEHICLES THE ESCAPE AND THE EDGE WE HAD TEST DROVE BOTH AFTER TEST DRIVING THE EDGE I HAD TO HAVE IT THE EQUINOX THAT I HAD WAS NO MATCH TO THE EDGE THE EDGE HAD A SMOOTHER RIDE AND ALOT MORE LUXURIES THE TOUCH SCREEN FEELS LIKE MY I-PHONE I HAD TRADED IN THAT EQUINOX AND NOW I AM A FORD GUY AND THE FUNNY THING IS MY WIFE BOUGHT THE OTHER VEHICLE WE DROVE THAT DAY BECAUSE SHE LIKE THAT ONE SO WE LEFT WITH TWO VEHICLES THAT DAY.. I RECOMMEND ANYONE AND EVERYONE THAT LOOKING FOR A NEW OR USED VEHICE TO GOTO " AL PIEMONTE FORD " AND ASK FOR "MATT" OR " CEN " THE SEALS G.M. THEY ARE THE BEST PEOPLE TO DEAL WITH ALSO LET THEM KNOW I " ANTHONY EVOLA " SENT YOU IN FOR A GOOD DEAL. YOU WILL NOT BE SORRY WE WASN'T AND YOU WILL BE AS HAPPY AS WE ARE.AL PIEMONTE FORD , 2500 W. NORTH AVE , MELROSE PARK ILLINOIS 60160DON'T FOR GET TO ASK FOR "MATT" OR " CEN " AND TELL THEM I SENT YOU!!ANTHONY EVOLA...On Facebook page.

csanzeri

Jul 26, 2012

I just bought a 2012 fusion here and the experience was outstanding. They took the time to explain to find the right car for my budget. My sales associate Jason was great. He took the time to explain the details of each car, the time to test drive any of the cars I wanted, and he took the time to make sure I was satisfied with the purchase. I was extremely pleased with my car buying experience at Al Piemonte Ford. I recommend everyone to visit them and talk to a sales associate.

rkough

Jul 15, 2012

Let me first say that I dislike going anywhere to get the "buy a new car experience" because it generally ends up as the "here we go again" experience. Well I'm a person that rarely gets shocked but at Al Piemonte Ford it happened. A real human being (Jason Bono) stepped up to assist me and right from the start he kept the "sales pitch" open and honest. More important he actually listened to what I was saying and geared the whole process toward my expectations. Bam, my credit report comes back and it is less than steller so I suddenly feel that this deal will go down the drain but in steps Sam Hammad. I don't know how he did what he did but the deal went through and with a far greater result than I could have possibly imagined. The entire experience went very smooth, trhese two gentlemen were extremely helpfull, and all off my negative thoughts were gone. Even at the end of the deal when some other obsticle could have stopped the deal I was given options on payment that worked for me. I drove home in my new Focus and have been happy since. Jason and Sam, Thanks for listening and going the extra step to help. Highly recommended if you are looking for a new vehicle.

sdesimone

Jun 28, 2012

After many disappointments at other dealerships, Al Piemonte Ford in Melrose Park was professional and efficient in financing me on a used vehicle that fit my needs. There was no high pressure and the salesman, Jason Bono and the finance manager, Mark Dazzo were awesome. I would recommend this dealership and that sales team to anyone that is interested in finding a car that best suits them. When it is time to trade in this vehicle or purchase another one--Al Piemonte will be the first dealership I will visit.

billme2

Jun 22, 2012

We went it to take a look at the New Focus. We were pretty sure we would buy one but wanted a certain color.They did not have the car we wanted but searched and found one a few hours away.They got the car for us and had it ready to go home in a short time. The salesman Lanell was perfect we usually end up wanting to leave a dealer as fast as possible but he and Cen made the experience somewhat enjoyable. Ted Nagel also helped us with ideas on after market items we were looking for for this car.

robinarbetman

Jun 21, 2012

Jack Z is the best car salesperson I have ever worked with! Got me what I wanted for the price I could afford with no hassles or aggravation. very positive experience!

jmhermanek

Jun 12, 2012

I had been to many dealerships in the weeks prior to buying a new vehicle at Al Piemonte. I dealt with sales people that had no idea what they were talking about, were arrogant, sarcastic, rude and flat out lied to me (more than once). I did not get that "pushy" sales routine at Al Piemonte (which drives me away every time). Most of all I felt Jason Bono was a professional at all times and that he was being straight with me. I will refer anyone I know looking for a new car to Al Piemonte. Thanks Jason.

svalentin

May 21, 2012

Steve was very helpful in helping me buy my new Ford Escape. Being a sales professional myself, I understand the value of having a knowledgeable, friendly and 'not pushy' sales person help me make my decision. I never once felt pressured to make a decision and was happy with my choice when I pulled off the lot.

Geraldine Krupa

May 20, 2012

Jason Bono was by far an excellent salesman. He went out of his way to get me the car I wanted. The minute I saw the car I knew it was for me. The man who took care of applying for the financing was very polite and helpful. In fact all the people working there were so cheerful and thoughtful. I saw other customers who left there after their purchase just as happy as I was. I just can't say enough about all the people that work there. Such a wonderful communication between customer and salesman left me in awe. Its been years since I experienced such a smooth transaction. The people that work there are sincere especially Jason Bono who gave me an experience that I will pass on to others. I highly recommend Jason and all the other people that work at Al Piemonte Ford. May they never lose the attitude that they pass on to the cutomer for one day it will return to them. Good salesmenship is rare today but I salute you all and thanks again

jen.krause

May 13, 2012

Jack took good care of us and did his best to get us everything we wanted in a new car. He was a great salesman.

lsims1212

May 11, 2012

As we pulled into the parking lot, I was greeted by a a friendly Galo Montero. I had researched which car I wanted to buy and had already applied for a Capital one loan and Mr. Montero was very helpful in explaining the next steps I would take to get a vehicle. I showed Mr. Montero the two cars I was looking at and he immediately explained which car I would get the most value out of while staying in my budget. I alwasys felt like he was on my side and never felt pressured to purchase anything. I also worked with two other staff members, one who helped me in my decision on choosing an warranty package that covered my paint jobs and the other employee was very helpful in assiting me with getting my radio and phone connected to car. My first experience buying a new car 6 years ago at another dealership was horrible and I prayed I would have a better experience this time around. Mr. Galo Montero and the Al Piemonte Ford staff made me truly enjoy the experience of purchasing a new vehicle. I would refer to any and everybody I know!

jrettig

Apr 7, 2012

Bought my first truck here and first new car in 20 years. I was dreading the experience but it was such a pleasure to work with Jack Z!!! Although he is very busy (likely due to his customer service and attention) and may have multiple customers, Jack Z and his staff make you feel like you are the only customer. He was a pleasure to work with and would definitely recommend anyone looking to buy a Ford vehicle to visit Jack Z.

kasha

Apr 5, 2012

I Was very pleased with the way I was treated by "Moses". To many times in the past when I have purchased a car, I was talked down too I'm sure because I am a female. I was not made to feel like that at all. Great doing business with you. I will be recomending you to other folks.

Patrick Boyle

Mar 28, 2012

I just got the 2012 F150. This truck is awesome! All of my buddies and my dad are really jealous. Jack got me exactly what I wanted. 8 foot bed and everything. Thanks Jack. I am extremely happy with this truck.

ninad

Mar 13, 2012

i love this dealership, always go here - have been to others and none of them compare

anais.cantu8908

Mar 6, 2012

I recently bought a car from here and I was very happy with my service. I came in looking for a used car and ended up getting a 2012 Ford Focus. I am very happy with the decision i made. Car runs great and BIG plus the 2000 credit they gave me. Service was exceptional there was always someone trying to assist me. I DEF. GIVE THIS DEALERSHIP A BIG PLUS. Anyone looking for a car should stop here first.

sarahgbn

Feb 9, 2012

Al Piemonte Ford is the best. I've bought all my car's from this dealer and will not go to any other dealer. Sale Representative's always greet you with a smile and make sure you leave with a smile. Customer service are always friendly. Never had a bad experiance with Al Piemonte Ford. Keep up the good work.

FL GECKO

Jan 3, 2012

I was looking for a New Ford Taurus SHO after driving a rental a few months back. I used to live in Chicago and recently moved to Florida and had a hard time finding the right deal and the right service. A colleague of mine bought a used car from Al Piemonte a while back and he recommended to go to them. I met Luis & R.J., who were both very helpful in helping me find the right car. They were great at helping me get all my paperwork completed in a timely fashion and I was on my way. This car can definitely handle the demands of driving in Florida. So far, I have had no issues with the car, but I was told that if anything came up, I can give them a call and they would work with me to find a nearby dealership to assist me. The friendliness of the staff and the overall experience exceeded standards in my personal opinion. The price was also a key factor and being new to Florida, I felt more comfortable going somewhere familiar. I recommend this dealership to anyone who is looking for a new car.

Styiska

Dec 30, 2011

Allen is very thorough. His product knowledge is incredible for the wide array of products that Ford offers. Very impressive salesmanship. Created a deal that I could not refuse.

BigBear007

Dec 28, 2011

I was tired of going from dealer to dealer playing the price game.I called into Al Piemonte Ford and spoke to Catie. Asked her for some details on the Fusion. She was new at the dealership but still helpful and polite. She has John Gomez return my call with more details regarding the new Fusion. He gave me good upfront pricing. When arrived the price told to me over the phone was the actual price. I like things to be up front and will be returning to AL Piemonte Ford.

donald

Dec 22, 2011

ray was the best salesman thank you again. marco put the deal togeather and all i wanted to do was drive my new automobile...

bonii

Dec 17, 2011

alpiemonte ford is awesome!!!!lanell gray was awesome also thank you lanell

deegee

Nov 5, 2011

I was looking for a used car. And I was greeted at the door with friendliest and kindness salesperson. They answer all my question and took my application after showing me around. But my credit score was too low and they could not help me but advise me to come back within 6 months to see if they come assist me to purchase the vechile that I wanted.

RachelleP

Aug 25, 2011

I had been searching the inventory of every Ford dealer from Valparaiso to Gurnee trying to locate a 2012 Fiesta sedan in Violet Gray for my daughter's 16th birthday. But the only salesperson/dealer in the entire Chicagoland area who was proactive was Jason Bono at Al Piemonte. Jason not only located the exact car with the features & price-point we wanted - but his customer service skills were impeccable! He was honest, forthright, easy to reach - I can't say enough good things about Jason. The Fiesta is our family's 8th Ford - but when it comes time for our 9th, Jason and Al Piemonte will definitely have our business.

davea

May 2, 2011

The sales people at Al Piemonte Ford are GREAT. I never thought purchasing a car could be a pleasant experience but the sales people at Al Piemonte Ford changed that. Thank you Al Pienmonte for a great price and helping me find the car I was looking for. I will be making all my car purchases from you.

fed_up

Mar 19, 2011

I brought my car into Al Peimonte Ford in Melrose Park, Il yesterday March 18 for a regular scheduled maintenance. They had found that the transmission fluid was overflowing by about a gallon. Since they were the last ones that worked on my car back in January, they had to have been the ones that caused it in the first place, but instead they charged me for their mistake which they simply denied. My car is a fleet vehicle which is where Ford is able to take advantage of. They had pulled another stunt on me once before where they replaced the entire gear shift without my consent or my knowledge. Instead they had got the authorization from the fleet company. The only thing that was wrong was the orange marker had fallen out, which it's only purpose is to highlight which gear I am on and has absolutely no effect on the car mechanically. This costed the fleet company $400 to replace. Also, the mechanic who drove my car had pushed the seat so far back crushing and damaging my belongings that were behind the driver seat. He should have looked behind the seat and removed anything in the way instead of forcing the seat back. Please do not bring your car here. If they find anything wrong with your car, chances are, they put it there in the first place. Beware!!!

RenataAleks

Feb 21, 2011

Dont' go to them!! they are lying about the price, so people come back and sign the contract with the higher price without telling you!!they really think we are stupid!! we yelled at Jack Zaremba that he is a liar and he agreed with us, and told us that we would not come back to him if he did not lie!! but you know what? we still bought the car because we made it a little bit lower than on the contract but it was still not what he said over the phone....so he is a liar like everybody there and he thinks that he speaks polish and english, so he can treat polish customers like idiots!!i am polish, and he was having hard time to deal with me!!! i would never ever go there again!!!

sleepysam22

Jan 26, 2011

This post is in response to my previous post. On Monday afternoon I received a phone call from Marco Piemonte who said he was the owners son asking what had happened at the dealership and to apologize for my bad experience. Marco asked me if I would be willing to deal directly with him if he could get the pricing right for me to purchase the 2011 Taurus SHO that I was interested in. After talking to Marco and getting a call back I was comfortable with making 1 final attempt at this dealership providing I did not deal with the folks that made me feel pressured and upset. I was assured that I would be dealing with Marco only and he would make sure everything was right and to my satisfaction. Upon arriving at the dealership I was greeted by Marco and introduced to Lanell who was outstanding. Lanell had the vehicle spotless for me and I wanted to test drive the vehicle 1 final time before I made the purchase. After driving the vehicle my price was in the range I wanted to be in and we had a deal in place. I then met Sam who is in finance and was treated with courtesy and respect and we went thru the paperwork and I drove off in my new car. Upon returning home I discovered that some of the paperwork had very minor errors and upon calling the dealership this morning (01/26/11) and speaking with Mark in finance everything was corrected with no problem at all.(only error was the type of extended warranty I wanted for the car). Mark was even able to get the finance rate lower than what was originally given to me. I am glad that Things got corrected here as this is 1 of the most beautiful dealerships I have been in and it is huge!!!! One last thing I would like to comment on is the delivery of the vehicle. In all my years of buying cars I have never received a vehicle as clean and detailed as I have this vehicle. The porters here took their time cleaning this car up. Hopefully if anyone experiences a problem like I first did ask to speak to Marco or the owner Mr Piemonte himself as I have been told he is frequently at the store and I am confident that the issues will be addressed.

aubuts

Jun 21, 2007

I just bought a New Ford Edge from Al Piemonte Ford. Overall the experience was decent. They were able to get me the specific car I wanted at the X-plan price. The two negatives were 1. The "check out" process took about 45 minutes with the "undercoating" pitch etc. (I just want to sign the financing docs and go) 2. The Salesman was not knowledgable with regards to transfer of plates (resulting in an additional visit to the dealership) I even specifically asked if it was OK to transfer plates in my wife's name even though everthing else is in my name. (it was not and they had to redo the registration)

maltepaulsen

Dec 14, 2004

I bought a GMC Safari from this company... a real lemon...<br>Just one day after I bought this vehicle I Realised that the trans shifts hart when engine is in operating range. The air does come only out of the top!Rear defroster does not work.<br>I went to the dealership and surprise......the do not do anything!!!!<br>Reason: I bought it as is.<br>I went to a repair shop.....costs me 2345.56 USD! I paid 7000USD at the dealership for the vehicle!<br>My advice: buy somewhere else!