Leilam1012

4 de sep. de 2014

We purchased a car that had a few minor scratches, the salesman said he would get them fixed that we would just have to bring the car back. So we agreed.To keep things short, we bought the car about 3 weeks ago and the car has been at their shop half that time! We scheduled to have it done twice now and its still not done! As I sit here and type, my car is STILL at their shop! I was told it would be done this past tuesday. Every time my boyfriend or I call they don't seem to know what's going on or when it'll be finished! I would NOT recommend them to anyone! They have very poor communication skills!

DanielOC

23 de oct. de 2013

I was drawn into Alan Besco by one of their many sales flyers. My wife and I were looking to trade our sports car for a more reasonable vehicle as we now have a child. I went into Alan Besco, presented all my financial information and gave them my requirements for a vehicle for both overall cost and monthly payment. My salesman, Jason, assured me they could meet those requirements. Throughout my shopping experience Jason refused to give me any numbers for my trade in, and also refused to give me a price on any of the vehicles I looked at. He instead gave me vague guesstimates at the monthly payment and promised a "good deal." After two days of my wife and I visiting Alan Besco, dragging our 6 month old son along, they finally came back with some numbers. They were charging over 130% of KBB appraised value of the vehicle we had chosen with monthly payments $200 higher than the maximum I had set. Alan Besco Superstore is an embodiment of the Used Car Salesman stereotype. If you shop here, as others have warned, they will ignore your requirements and try to sell you what they think you should have for a price no one should pay. Buyer beware.