Used Cars for Sale at Allan Vigil Ford Lincoln in Morrow, GA

Jesse Jarvis

Oct 11, 2016

I was very pleased with the services performed on my truck. Roger Campbell was my service advisor, he was very respectful and was quick to answer all my questions. Mr. Campbell notified me the status of my truck on a daily basis till the day of completion, which was also completed before the expected day. I left completely satisfied and will continue to use there service.

Samantha Daugherty

Oct 11, 2016

Did a great job even if it wasn't a ford. The service department is always warm and friendly.

Maverick Glover

Oct 10, 2016

Quick and nice in and out visit. Customer service was great and recommendations were on point

Tammy Warmann

Oct 10, 2016

Very Friendly. Very professional. Not pushy. Definitely had a good working knowledge of all of the features. Great deal. Good place to purchase a vehicle.

Densier Carnes

Oct 8, 2016

The young lady was very personable and she had great customer service.

David Brooks

Oct 7, 2016

Good experience with salesman. Purchase process could be a little faster.

Leslie Thomas

Oct 3, 2016

My visit went very Alan followed up with my prior to my appointment and the day of to give me a time line of what to expect.

Sarah Rowe

Oct 1, 2016

My best experience ever in purchasing a car. I felt so welcome from the time I arrived until the time I made my exit. Everyone so friendly & so kind. The best part of the whole experience is that I left happy with my purchase & my transaction. Last but certainly not least, I would like to give a big THANK YOU!! to the Sales Consultant, Omar Johnson, one of the kindest people I have ever met, he has a smile that can light up a room, a large factor in helping to make my purchase go easy. He's also loyal, someone you can trust & a great tour guide. If you are in the market for a used or new vehicle go see Omar, he will treat you right. You rock Ford Family!

Kishan Patel

Sep 29, 2016

I had a great experience servicing my car here. Scott was a great service advisor and accommodated my needs well.

Ed Thelusma

Sep 26, 2016

It was amazing!!!! My Salesperson Omar was great from the beginning till the end. He assured me that they will be able help me based on the fact I had a high percentage of negative equity on my current vehicle. It was a deal out of this world after I've tried 10 or more dealerships. Allen Vigil Ford /Lincoln is the best.

RooneyG

Sep 23, 2016

Henry was our sales rep... He was great and on top of him Shed in the finance dept. was awesome on getting the best interest rate he could find for the Truck that fit my family's needs and credit line.

Kourtney White

Sep 22, 2016

Brock and Jjuan were the consummate professionals. I appreciated their overall prowess and car acumen.

Teresa Goodwin

Sep 17, 2016

My experiences have all been pleasant since the initial crash n burn around 2001, but my two most recent visits have been nicer because I knew Brock would treat his former high school educator well. On the other hand, he can't do what the dealership won't allow him to do so it's really all about having to go in educated no matter where you buy a car. Allan Vigil Ford, both Morrow sales and Fayetteville service, are as equitable as any other dealership...but at least I've had the pleasure of meeting Mr. Vigil himself, something I've never been able to do at any other place where I've looked at or purchased cars in the past. And the facility in Morrow is very, very nice.

Deanna Lindie

Sep 15, 2016

I had such a great experience with company, the staff is so nice, and they really worked with me, when it came to my monthly payment. Great experience.

Delisha Woody

Sep 12, 2016

staff is very helpful and friendly. they offered services that i needed and made my visit pleasurable. Thanks Allen Vigil Ford.

Walter Lay

Sep 12, 2016

We had a excellent experience as I worked w/t Andrew in mgmt. to put the deal together and get the deal completed and then he handed off the Juan who handled the paperwork as well as delivery of the vehicle which he did very professionally. We did have a dealership that we would give all our/family/friends first option on and they dropped the ball on this deal so now your dealership has replaced them and Andrew/Juan will get those future opportunities.

Trinity Spirita Divine Hickson

Sep 9, 2016

great i loved it. the people were amazing. and they put me in a car i love.

Arturo Acevedo

Aug 29, 2016

Everybody was super must professional and did the job right the first time. Thanks.

Jacqueline Haynesworth

Aug 29, 2016

I had a 7 a.m. appointment. The service person met with me and reviewed services to be done. The work was completely finished in no time at all. I had time for breakfast and visit with my sister. I was offered the shuttle but didn't need it. The service people were very friendly. The environment was clean.

Andrew Vanderheide

Aug 26, 2016

Thank you so much for the quick and professional service. I will definitely recommend your service department to my friends.

Evelyn Hicks

Aug 24, 2016

Great!!! Providing a car for me to drive while my vehicle was being serviced made it so convenient. I'll be back!!!

Linda Jackson

Aug 23, 2016

I was very happy with the overall customer service! I want to send a BIG shout out to Todd! He was very accommodating to my needs! Thanks Todd !

Daemon Ricker

Aug 22, 2016

Excellent service very happy with it,Knowledgeable Staff

Self

Aug 22, 2016

Sammy is Great! Usually a bad experience, but she has made me change my mind about service!

Michele Matthews

Aug 19, 2016

I want my car did right so I bring it to the professionals loved it

Hugh Kays

Aug 18, 2016

Best car buying experience ever. The whole crew are a class act. They go above and beyond to work with you. If you are looking to buy a car go see these folks. Thanks to the whole team taking care of us. I love my MKZ!

Richard Gann

Aug 14, 2016

Great service and details of the car but a little long on getting paperwork ready but overall great experience

Cyd Cox

Aug 11, 2016

Arrived for my appointment and car was ready when promised! What more can I ask for?

Hunter Chapman

Aug 6, 2016

I had a fantastic experience with Allan Vigil Ford Lincoln. They had a great inventory including exactly the truck I was looking for. Juan Vicioso was a great guy to work with. He made the process smooth, and he made it very personal as well. I would highly recommend these services!

Timothy Durham

Aug 6, 2016

You all got me in and out in 45 min and the way was 1 hr and a half

HB

Aug 1, 2016

My Sync system is working as it should be now and the airbag recall is not something I can really see the impact of it being fixed, but I haven't had any problems after bringing the car in.

Rodney Drakeford

Jul 20, 2016

Good service short waiting! My Ranger is a great Auto. Wish there was an updated model to purchase. The dealership has been wonderful in it's service of my vehicle.

Annie Jones

Jul 19, 2016

I am completely satisfied with the service regarding my Escape on Friday, July 15. The wait time was shorter than had been given to me upon my arrival. The clerk told me how to apply for a rebate for which I could apply.

Sandy B.

Jul 19, 2016

We love our C-Max. Very dependable. Great fuel economy.

David Lemacks

Jul 18, 2016

Ford Expedirion EL Limited.The service was outstanding, if I own a dealership I would want my customers treated as special and as important as we were treated.The staff could not have been any better.

Cathy Brown

Jul 14, 2016

This is actually the second vehicle I've purchased from this dealership. Mr. Ferrer and Mr. Hardt were phenomenal! This experience surpassed any and all expectations I had.

Frank Messinger

Jul 14, 2016

Great job by sammi our service writer.in and out fast.great job on fiesta.

Marianne Roman

Jul 14, 2016

I am always well taken care of at Alan Vigil Ford...everyone goes the extra 10 miles to help, over and above...excellent!

Sylvia Harris

Jul 14, 2016

Service was very good!! The repair took a little longer than I had planned, but the end results was very well welcome. Our customer service rep was awesome.

Tamara Dorsey

Jul 14, 2016

Bought a 2013 Ford Edge. I love it. The staff treats me like a princess! Got the works and a detail and ride to and from my office. Thank you for the good work!

Rosalyn Lester

Jul 13, 2016

Mr.Tim and Marcus were definitely very helpful and made sure that I was happy.

Frank Fombutu

Jul 9, 2016

I purchased a Toyota Tundra. Service was good. From the sales manager to sales manager every one was very professIonamin and respectful.

Marguerite Lee

Jul 8, 2016

Came in to have my oil changed at a busy time of the morning. Asked the service tech to check my parking brake and balance / rotate the tires on my 2013 Expidation. Went to the cafe ate breakfast looked at the new trucks and cars talked to several sales people ate lunch and my car was ready. Great building cafe, service Area and new cars.

Doris Scales

Jul 7, 2016

The courtesy and efficiency of each employee I have been interactive with shows how appreciative the dealership is for having each person as a valued customer....!Thank you!Dori Scales

Allen Mims

Jul 5, 2016

I came in for one of my lifetime complimentary oil change and a tire rotation. It was just before the holiday weekend and the service department was backed up. My wait time was longer than normal but the service department more than made up for by not charging me for my tire rotation. I'm retired so the wait time wasn't terribly aggravating, so they doing this without me asking or complaining was very kind. This service department has been the best of any vehicle I've own. They continue to earn by business and definitely makes Allan Vigil Ford a leading contender for my next vehicle purchase in 2018/2019!

Lisa Roberts

Jul 5, 2016

Very good experience. Brought Explorer in at 8:00 Saturday morning for the Fast Lane oil change and inspection "The Works". Got me in and out in 45 min. No issues at all with the service. I was a little disappointed the coupon on line for 29.95 was a mail in rebate instead of instant. Other than that good experience.

Mark Christofferson

Jul 5, 2016

Appreciate the fine service and getting me out quick on a Sat morning. Had a good chat about future service down the road. Thanks !!!!

Robert Baker

Jul 5, 2016

I bought an F150XLT. My salesman was Mike Tate, we've dealt before so we already have a basis.He's has more knowledge about the product than most. The deal was fair. You may not need to, but GMC is offering 2 yrs of maintenance and I was aware that you weren't.

Emory Mullis

Jul 1, 2016

Completely satisfied - completed in a timely manner.

Ellen B. McCain

Jun 30, 2016

I had an oil change and made an appointment for our transmission repair, the parts are in. The car is a Focus with that transmission problem. Every one was friendly and helpful. We bought our car at your dealership. Thank you!

Jeri Brand

Jun 28, 2016

It was fine.. service was good, no problems. I had an appointment and they took my car right back for the oil change. everything was good

Charles Holloway

Jun 27, 2016

In a word, I received a good deal on my 2014 Taurus . The car has proven to be most satisfactory and the service at Allan Vigil motors very good over the past two years. I really like the way they monitor the health of the vehicle. Overall I feel the relationship with Allan Vigil to be extremely satisfactory.

Courtney Griffin

Jun 27, 2016

Sammy wss a delight to deal with and so helpful. thanks

Robert Coleman

Jun 27, 2016

I was very please with the Service department, Sami got me in write away in and out, have a window that needs service, but can,t get it in until August, it really does make a lot of noise, that is the driver side.

Bruce Lucia

Jun 22, 2016

The entire experience was outstanding from the moment we entered the door until the time we left with a new F-150 Lariat 2016. Omar was outstanding to work with. He is an asset to the dealership.We also had ocassion to use the cafeteria and food and service was excellent.Overall a GREAT experience.

Hunter Holland

Jun 20, 2016

I purchased a Ford Focus RS and had an excellent experience! Andrew Spinks and the team were very helpful during the process and would recommend the dealership to my family and friends!

Denise Williamson

Jun 16, 2016

Sami Daugherty is an excellent Service Advisor. She communicated through out the time my vehicle was there. She provides great customer service always, but because this was something major she went above and beyond to make sure service was completed in a timely and within my budget.

Jeanine Monroe

Jun 16, 2016

I recently returned from a deployment to the Middle East and was transferred to a new job which was much further from my house than my previous job. Because of the distance, I needed a vehicle which produced GREAT gas mileage and had style. I began my vehicle search online and was promptly contacted by Orolando McNair. Throughout the entire process Orolando was patient and focused on me and my needs. He made the often unpleasant experience of purchasing a new car bearable, and as close to pleasant as one can get under those circumstances. In addition to the new car (Fusion Energi Titanium). We also traded in a vehicle previously purchased from Allan Vigil - that process went extremely well also. This is the third new vehicle I've purchased from Allan Vigil Ford since 2010 and as long as there are salesmen like Orolando, I'll continue returning for the outstanding customer service.

James Roberts

Jun 14, 2016

I purchased a 2016 Ford Fusion from Allan Vigil Ford. The sales associate, Mike Brown, as well as the entire group of people working on the process were more than eager to help, professional, and made sure that I drove home in a vehicle that I wanted, could be proud of and yet met my budget! This purchasing experience was the very best experiences while purchasing a vehicle that I have ever experienced! Thank you to everyone there for going above and beyond for me!!!!

Betty Hill

Jun 11, 2016

service advisor was very informative and delivered service in a timely manner.

JB

Jun 11, 2016

My visit to the dealership was good. I went in for an oil change, the service was quick and service person was helpful.

Gilberto Lopez Jr Jr

Jun 8, 2016

Car notbready until about 4 hrs after time originally expected. This was not servicr advisor's fault.

William Fryer

Jun 8, 2016

I purchased a 2016 F250. The servic was great and the staff were very helpful. It was one of the easiest vehicle purchases I have had . Thanks

Robert Reeves

Jun 7, 2016

We recently bought a new Ford Focus from Allen Vigil Ford. This is the 4th vehicle that we have bought from them. Our salesman, Juan, found just what we were looking for.

Dale Clemons

Jun 6, 2016

I needed brake service and a body damage estim ate on my F-150 .Work and estimate were completed in a timely manner and to my satisfaction.

Justin Cox

Jun 6, 2016

Glenn did an excellent job finding the vehicle I was looking for. He found the price range I was looking for and the model I wanted. I love that the mileage was low as well! The dealership did an awesome job treating me well. The finance manager did a great job also.

Robert Nichols

Jun 5, 2016

Henry Dennison was awesome, he treated us with total respect, never pushy, he was always willing and wanting to help us, very understanding, he really went the extra mile, A big thank you Henry, God always know who to put in our path,Chris and Cheryl Nichols

Robert Reeves

Jun 3, 2016

We recently purchased a Ford Focus S from Allan Vigil Ford dealership. This is the fourth vehicle we have purchased from them. Our salesman, Juan, was very helpful.

Cora Brown

Jun 2, 2016

Had my oil changed. Service and employees are top notch. Very professional and friendly.

Robert Reeves

Jun 1, 2016

We recently purchased a 2016 Ford Focus S. This is the 4th vehicle that we have purchased from Allan Vigil Ford. The service was great. We had a very nice, knowledgeable salesman named Juan who found the perfect car for us.

Roland Tyner

May 31, 2016

Sammie my service advisory is outstanding always make sure my work get done and on time.Thanks rt.

Eugene Swift

May 27, 2016

My 2011 ford f150 Ecoboost is awesome.evey time its service time i get the best service on my truck. The staff is awesome and very professional.

Eurskine Lyons

May 22, 2016

The personnel at this Dealership has been great. They have always treated me fairly and they have been truly professional.I have talked to the service manager on several occasions about several things and he explained it very clearly for my understanding.I have either purchased or assisted in the purchased of six vehicles and plan on at least 1 more before retirement.

newlexusdriver

May 21, 2016

Allan Vigil Ford is is a rare gem in the car business! Top quality people work here and it shows! Omar Johnson is a kind, knowledgeable, no pressure salesman. He was patient as I had a hard time deciding between two cars I found here. The F&I and management team are the best you can find! Great experience and would not hesitate to recommend any friend or family member to do business here!

John

May 20, 2016

2016 Ford Fusion SEService was great & the staff was wonderful. Thank for all the help.

Keiko Palmer

May 20, 2016

Because of your car wash policy on my Lincoln Towncar, I do not mind waiting for several hours. My car shines like a brand new car and drives well each time after your service. Thank you very much. Your restroom facility is excellent too.

Mike

May 20, 2016

This past Saturday, we purchased a 2016 Ford Fusion. We highly recommend our saleman, Omar Johnson. He is very professional and friendly. In the event we hear of someone looking to purchase a vehicle, we will definitely recommend Omar. He is so easy to talk with. We love the Fusion and know it will be a great car for us.

Laquasha Groves

May 18, 2016

I purchased a 2014 Ford Fusion,I must say my experience was wonderful. I had been to several dealerships only to be ignored and brushed off. Mike Brown is the best. Mike heard me, he worked for ME! I'm definitely referring anyone I know looking to purchase a vehicle to Alan Vigil Ford

Ann Earnhart

May 16, 2016

Wow, I couldn't ask for a more perfect experience. Scott Gahwiler is absolutely one of the best Service Advisors. He is truly an asset to Allan Vigil Ford Lincoln. He is always so professional and informs me of everything that is done to my vehicle. He also lets me know what needs to be done. Thank you Scott for always taking care of my vehicle and for providing me with the best possible service ever!!!

Arthur Sible

May 16, 2016

Our salesman was very polite and informative, without being pushy. He knew the answers to all of our technical questions. We would definitely recommend Allan Vigil Ford to friends! We purchased a 2016 F250 truck and are very pleased with the entire process.

Joyclan Sumpter

May 16, 2016

Details of needed service was thorough and helpful. I have purchased three vehicles from this dealership and that speaks volume!

Shara Coleman

May 16, 2016

My salesmen Juan was great!! I was very impressed with his customer service.

Donna Dobrindt

May 15, 2016

I did not feel pressured. Mike was very helpful with information I requested. A comfortable experience.

Alexander Baker

May 12, 2016

Great dealership.Maria and Linda are incredible service reps.

Jimmy Mattocks

May 12, 2016

my 2016 Ford F250 had a power drain problem, 3 days of sitting and no starting the batteries would die, I took it to legacy Ford in Mcdoungh Ga, they had it 3 times and each time was a week and were unsucessfull in getting the problem resolved.Finally I took it back to Allen Vigel Ford they had it for one week and they gave me a loaner they were very sucessfull in getting the problem resolved, i let the vehicle sit for 3 days and it started right up.Congrats to the services Dept that was the stranges electrical problem they had ever faced.

Holly Buchanan

May 10, 2016

The staff was friendly and knowledgeable. My vehicle was ready when promised and the ladies at the cashier station were great. Jeff Murrell and his team are great to work with and they are why I keep coming back. Thanks for a job well done!

Maricus Chester

May 10, 2016

Brought my Mustang in for repair maintenance (Oil Leak to passsenger side valve cover). I worked with Sami Tullius and Andrew Isakson, these two individuals took excellent care of me and my vehicle. They went above and beyond to ensure my satisfaction and ensure I was a happy customer. They are the true definition of what great customer service is. Sami made me feel as if I was a member of her family and not just another customer i the computer and Andrew treated my car just as if it was his own. It's these personal touches that will always keep me coming back to Allen Vigil and continuing to refer Allen Vigil to future customers and friends. Thank you so much for bringing my car back to life Andrew and thanks again for all your hard work Sami, you guys are the type of employees that keep Allen Vigil at the top!!!!

Mr Winston

May 10, 2016

Alex Baldwin was very professional and knowledgeable. I work in HR and I do customer service inspections for the government and the service provided by Mr Baldwin was above and beyond. I would hire him if he didn't love his job so much.

Trixie Robertson

May 9, 2016

Quick and easy. I appreciate Scott making sure everything on my car was working properly .

WillGA

May 9, 2016

Tommy was awesome , the service excellent!...........

Morgan Kelly

May 6, 2016

Our Sales Person Marcus was great. He made us feel like family not just a sale

Krista Womack

May 3, 2016

Tim was a great salesman made the day very plesant

Rewa Martin

May 3, 2016

When I got there at my appointment time I asked the guy when should I be done and out the door he she about an hour and sure enough I was ... And that to me makes for a very happy customer

Caroline Tanksley

May 2, 2016

I dropped my vehicle off and expected to have it back the next day. but it was finished in a couple of hours. I was suprised and happy I was able to get it back so soon and it drives much better now.

Yvette Mussington

May 2, 2016

Great customer service improvements, thank you, Ford.

Bertrand

Apr 29, 2016

Efficient FastRight on time On my expectations .....................

Danattis Ward

Apr 29, 2016

My experience was great with you guys I loved the help and the listening to what I wanted my sales person Billy Ray Srabon he was a trooper he brought me back to my miltary days as far as making a good decision on what I really wanted to buy I look forward to coming back and keeping my truck serviced there thanks alot

Duane Beauregard

Apr 29, 2016

Confusing when first driving in. About 5 different lanes (that part is nice) but it would also be nice to be greeted and directed on what to do once inside. I sat in my vehicle 15 minutes. Nobody comes out from behind the glass to meet or greet so I get out of my car and go in. I stand just inside the glass door now. Nobody looks up from their desk. A few of the desk people are taking care of other customers. That's cool but the ones without a customer don't bother to look up or help. After standing there about 8 to 10 minutes, I walk out, back to my car. I get in (ready to just drive off and leave) only then did someone come out and direct me where I needed to go. Once inside the correct glass door everything went smoothly. I know that y'all are familiar with the setup but some of us are coming in for the first time. Come out and let us know we're in the right place and in good hands.

Jeanette Walton

Apr 29, 2016

My experience with the service department was excellent. Scott Gaywiler was superb. You had my car for over three weeks and he kept me informed throughout the entire process. Thanks a bunch Scott.

Heinz Konieczka

Apr 27, 2016

Very knowledgeable staff helped me to decide what is most useful and needed.In all my years of car (truck) buying, it was one of the best service I received.Thank you.

Andrew

Apr 26, 2016

I had a warranty issue which took several weeks to resolve as we were waiting on the necessary parts to arrive, but the service department took great care of me and kept me updated on the situation.

Mildred Burke

Apr 26, 2016

Gary Cronin and Mike Brown went way above what I expected of them. I did not have to come to the dealership. They brought the car and the paperwork to my house. That was a great help to me. The car is doing well. I have only had it a week so I'm still adjusting .. I think I will enjoy driving it. . Mildred G. Burke

Sharon Cameron

Apr 25, 2016

This was a very pleasant experience. I scheduled an appointment and my vehicle was taken back within minutes of my appointment time. They were done within an hour and I was on my way.

James O Dixon

Apr 23, 2016

Have the sales agent call to see how the customer is liking the vehicle and if there are any problems 7 - to 10 days out. I had back order issues and no calls. I had to initiate the calls.

Carol Garrett

Apr 15, 2016

I would highly recommend Tim Burdette to anyone who would like to purchase a Ford or Lincoln from Allen Vigil!

Jennifer Scott

Apr 14, 2016

The customer service was excellent the young man call me let me know what type of work that I need on my car after my oil change. I will recommend other Ford owners to Allan Vigil. Thank you

Randy Robinson

Apr 12, 2016

The people were courteous and the service was fast.

Peter Crumbley

Apr 9, 2016

2015 Lincoln MKC, always very helpful, brought vehicle to me when service complete. Gary Cronin and Mike Brown are a credit to company

Delmus Mosley

Apr 5, 2016

My experience was at your dealership was excellent in customer services as well as value and saving when my windshield had to be replace due to a faulty wiper. The service results gave me a feeling that Ford cares about their customers.

Michael Bodine

Apr 5, 2016

The service at Allan vigil is by far the best out of any Ford dealership ove been to. I bought my 2016 Ford fusion hybrid here and I will always get my work done here as long as I have my warranties! :) thanks guys for being so professional!

Cleveland Gadson

Apr 2, 2016

The service was excellent, the staff was excellent with helping and answering all my questions.

Wanda Thompson

Mar 30, 2016

From the moment I bought my car until now I have been truly satisified with my purchase and the service I've received. I have a 2014 Ford Escape and not only love my car, but the dealership as well. From the atmosphere, to the staff and the service. If I have any issues, they are immediately responded to.

James Stamschror

Mar 29, 2016

I called Scott in service with a problem on my 2014 focus he said bring it in and we will take of it no woorrys,he said it would take about a week. He called me three days later said it was ready no problems since. That is great service in my book, thank you Scott

Antoinette Bailey

Mar 25, 2016

The experience was nice car was pick up at time promisoe

Walter Wheeler

Mar 24, 2016

Great people and excellent service would definitely buy another truck there

Bob Hall

Mar 21, 2016

The staff was very helpful, i will recommend friends to come and see u guys.

Carolyn Parks

Mar 21, 2016

I purchased a 2016 Ford Fusion. The staff has been very professional and helpful. Had oil change and tire rotation within thirty five minutes. I am very pleased with the service I have received at Allen Vigil.

CBowen

Mar 21, 2016

Quick service and top notch employees at Allan Vigil Ford

Gregory Washington

Mar 21, 2016

Terry was great got the mkz I wanted. DREAMED OF THIS CAR FOR 6 WEEKS.

Kirk Caldwell

Mar 21, 2016

NEW 2015 FORD EDGE. THE SERVICE WAS GOOD. THE STAFF WAS GOOD. I HAVE ALWAYS HAD MY VEHICLES SERVICED WITH YOU FOR A LONG TIME. NOTHING BAD TO SAY EVER. THATS WHY I TRUST YOU AND FORD.

Thomas Mcdonald

Mar 21, 2016

I purchased two F150s from Allan Vigil and both have been serviced at the Jonesboro location. The personnel that I have dealt with in person and over the phone has always been exemplary! I am giving this agency TWO THUMBS UP!A Snappy Salute!!and A Scottish Well Done!!!

Allan Brink

Feb 22, 2016

Took my 2012 Fusion in for Power Steering recall. Used you shuttle service to and from the dealership since my wife could not drive due to a previous illness. Shuttle service was great and the recall work was completed before noon. I have ordered a 2016 EDGE Titanium from Allan Vigil Ford also. I ordered it seven weeks ago so hopefully it will be arriving shortly.

Richard Grant

Feb 20, 2016

As always we were treated like roality. Alan Vigil is the only dealer we visit. We have purchased 32 NEW cars from ya'll and never plan on leaving. Great job.

Laura Fortner

Feb 10, 2016

I am always treated with such respect and kindness.

Charles Deloach

Feb 8, 2016

Excellent as always! Keep u fine service! Always quick to provide advice

Terry Ward

Feb 4, 2016

I was a little disappointed at first. I came into the service department a week prior and talked with Justin about buying new tires and he informed me that he did not have them in stock, however, he was getting them from the supplier and would have them ready on Monday. I called Monday to let him know that I would not be able to bring my vehicle in on Monday and to give me call back so that could make arrangements to bring my vehicle. He never called me back. Well I called him again and never returned my call. I took a chance to bring my vehicle into the dealership on Saturday and found out that he never ordered the tires. I was pleased, however, that Cris was able to help me and he sold me the tires. Chis handled my concerns in a professional manner.

Michael Hause

Feb 1, 2016

I came in for an oil change and was 45 minutes early for my appointment. The service department had me out of there before my scheduled appointment time. Great service.

Cynthia Elder

Jan 31, 2016

Your service is great. I've purchased 2 cars there in the last 4 years and have never had a bad experience from the salesman to the service.Thank you.

Gina M

Jan 30, 2016

We came in to look at a F150 that was listed on their website. Unfortunately, we were told that there was a listing error. The truck was a commercial vehicle and they could not sell it to us. The good news is that Scott worked with us to find a truck they had on the lot that met our criteria at a fair price. Thank you for a smooth transaction!

Paul Giles

Jan 29, 2016

Our 2015 Ford Focus had a recall. I called and we set up the appointment for Jan. 31, 2016.I arrived in the morning as scheduled and talked with Stan Harris our service advisor and we were able to get a rental car for the day. The recall maintenance was actually completed b4 the estimated time. I picked up the car and came home.Service was great and I would recommend Alan Vigil Ford to my friends.Paul

Barbara Middlebrooks

Jan 26, 2016

Customer service was great. Quick Lane service great. However, the workmanship was fine but not great. I had a window installed and the party did not clean the window after it was installed. If the party had cleaned the window and removed their fingerprints and streaks, service would have been great.

Hart Wooten

Jan 25, 2016

everyone was so nice and professional, i would send all my friends to you to buy a vehical

Vickey Davis

Jan 25, 2016

The staff was friendly. My estimated time was a hour and my car was ready in a hour. I was happy with the service

Fred Fallaw

Jan 24, 2016

Customer Service is very friendly and service is great

George Largin

Jan 22, 2016

Your staff members I encountered were all outstanding & very knowledgable. Terri Castle your sales rep was able to answer any question I had in complete detail. I purchased a 2016 Lincoln MKZ.

Laurel Pullins

Jan 22, 2016

Everyone was friendly. Service was quick and satisfactory.

Rhonda Tatum

Jan 22, 2016

Your mechanic fixed the problem caused by another auto shop. The master mechanic kept me updated on the progress of my car.

Robert Garrison

Jan 21, 2016

Service for oil change and tire rotation was less than an hour. Repair leaky seals went very quick after I was informed. Great service.

K Jackson

Jan 20, 2016

My visit to your dealership was great. I met with an advisor who arranged for transportation back to my residence. He said he would call in a few hours with any specifics and recommendations which he did. He suggested keeping it overnight for observations in the morning before the vehicle is driven. I obliged and picked it up the following day.

Melissa Woods

Jan 20, 2016

Always a great experience. I trust the staff at Allan Vigil Ford Lincoln.

Win Wilson

Jan 20, 2016

Your staff always takes care of my service needs in a very professional manner. That is why I have purchased 9 new Ford vehicles for my family since 2005. I am a retired General Motors & Toyota Dealer. My wife still prefers to drive a Toyota instead of the Ford 500 (now Tarus) But I am sold on Ford Trucks after competing with them for 21 years and now owning them.

Dr. Nicole Brodie

Jan 19, 2016

My experience from the beginning after being contacted by an outstanding salesperson Mr. Bradley Anderson to the moment I walked away from the dealership with my new 2016 Mustang I was very pleased. Mr. Harris the Special Finance Mgr. took extra steps in assuring that I was well taken care of. Mrs. Horton closed my deal and was very patient and helpful. Overall, my experience was one of the best that I have had in purchasing my new vehicle.Thank you.

Frances Fox

Jan 19, 2016

I have a 2011 Lincoln MKS. I love my car. The purchase 2 years ago was a wonderful experience. Service is wonderful always. Appointments are always serviced timely and thoroughly. For many years I have bought and driven cars. The Allan Vigil experience is the best I have ever known in more than 50 years of owning cars. The staff is always helpful in all areas. Thank you sincerely. Mrs. F. Fox

Tiffany Wilson

Jan 19, 2016

I loved it and I thank you Guys sooo very much. Keisha Horton did her thing and I wish her the very best. I will recommend this Dealership to everyone I know that is looking for a car or that was in my situation. Wish I could have met Allan Vigil.

Charles Wingate

Jan 18, 2016

I had a man to work on my car some months ago and he really messed it up. I have took it to your place of business and they made it good. I realized that it will be better to take it to a place like yours to have it worked on whenever it needs to be. Your service is great.

Gerald Grant

Jan 18, 2016

Body language speaks out loud sometimes. I have come into the service office and people working there don't even take their eyes off their computer. A simple greeting and a "Be right with you" lets me know that my patronage is valued.

Rebecca Newell

Jan 16, 2016

Thank you to Terri C. and Tony Y. for helping us get into a great vehicle.

Jerry Conquest

Jan 15, 2016

As always, prompt and courteous service!!!!!! I am always glad that I made the purchase at Allan Vigil.

Linda Jackson

Jan 15, 2016

I came in for an oil change only but was able to get my emission done too; my birthday was the following day. I only had to go to two places instead of 3 (Allan Vigil and tag office).Saved me time and money!!!!

Nina Douglas

Jan 15, 2016

We did not have an appointment for our service so it was a pretty long wait. The diner and waiting rooms were clean and comfortable. Everyone I dealt with was pleasant and informative.

Willie Lucas

Jan 14, 2016

The Salesperson did an excellent job at listening to the wants of the customer. Mr. Anderson is a patient and considerate salesperson. He was not forceful and pushy and he mention all options available to let you make the decision on the options you wanted. A good listener is a good salesperson. Mr. Anderson did an excellent job.

William Cochran

Jan 13, 2016

We purchased a 2014 Ford Edge Limited and Scott was a tremendous help. I shopped around quite a bit before making the decision to buy this vehicle and I have to say your staff was the most courteous, professional and helpful than any other dealer we visited.

William Jenkins

Jan 13, 2016

in the past your prices have been higher than other dealerships, customer service is good for the most part.

Fragil Murray

Jan 12, 2016

The Salemans Mr. Hobbs was very helpful and courteous. He was very concern about what kind of car, what did we want and most of all a payment that would fit our budget. I am so glad that we found a dealership we can build a good report. Thank you Alan Vigil Ford.

Robert Woods

Jan 12, 2016

great dependable service..The staff was very helpful in arranging transportation for next day pick-up.

Gary Sailors

Jan 11, 2016

Had a great experience took car in for some recall work they got right on it and called me that afternoon and said all work was done couldn't have asked for better experience

John Wooden

Jan 11, 2016

I was very impressed with the service department staff. My wife and I were greeted warmly. The scheduled appointment took approximately 1 hour and 20 minutes. We had been told we needed to allow approximately 2 hours. The team made us feel like we were valued customers.I am always impressed with the services at Alan Vigil Ford in Morrow, Georgia. The team represents Ford with class!

Joseph Leblanc

Jan 10, 2016

I've Always enjoyed all your work and customer satisfaction

Warren Smith

Jan 10, 2016

The service associate was very professional. I was very pleased with the wait time and completion of service.

Nancy Christenbury

Jan 9, 2016

Sami is the best always helpful friendly and courterous

Alesia Doxie

Jan 7, 2016

As always everything was professional. I was checked in and everything was handled great. The wait was awesome and the facility was pleasant.

Charles Deloach

Jan 7, 2016

Nothing less than outstanding service! Keep up the great service

Rolan Small

Jan 7, 2016

Andrew (From USAA Internet Sales)& Brock Howard (Salesman) were excellent, professional, and courteous.

Karl Tauber

Jan 6, 2016

I found it very easy to make the appt to have the car serviced and the person that made the appt was very kind.

Yvonne Lopez

Jan 6, 2016

My salesperson Bradley Anderson was amazing and I think he gave me a great deal I found him to be very honest and willing to go the extra mile to make sure my deal was what I wanted I brought a 2014 Cadillac SUVs and the service was great. ?

Cindy Bryant

Jan 5, 2016

Omar Johnson was great! He was very informative, friendly & helpful.

Kathryn Dale

Jan 5, 2016

I purchased a 2016 Mustang EcoBoost. My experience was awesome. Everyone was very helpful and the sales person was very knowledgeable about the vehicles.

Kelly Waters

Jan 5, 2016

Scott was extremely helpful. After having a bad experience prior to coming to your dealership, it was definitely where we were supposed to be. In fact my mom said she would drive 2 plus hours to your dealership when she is ready to trade due to the excellent customer service. Thanks again Scott for all your help, we love the Flex!!

Ronald Stubbs

Jan 5, 2016

I TOOK MY 2011 FORD RANGE TO ALLAN VIGIL FORD FOR SERVICE ON MT. ZION RD.RHONDA RAMSEY IS MY SERVICE REPRESENTATIVE.SHE WAS MOST CURTIOUS AND HELPFUL.I WILL NOT TAKE MY RANGER ANYWHERE ELSE.THE FAYETTEVILLE STORE CAN TAKE LESSONS FROM YA'LL. RON STUBBS VIETNAM VETERAN

Anthony O'Meara

Jan 3, 2016

We got a preowned Ford Expedition 2015.We were helped by Brock Howard and he did a great job. We are very pleased!

Anthony Yancey

Jan 2, 2016

Always a pleasure. This is the 5th vehicle I have bought from here.

Allen Mims

Dec 31, 2015

Fast, friendly, and excellent customer service! Transmission Control Module software update & 60,000 mile service was completed in a very timely & complete manner. This service department has always met or exceeded my expectations!

Avis Jefferson

Dec 29, 2015

Dealerships prices are too high, it make you want to take your car somewhere else!

Darin Wright

Dec 29, 2015

Omar took real good care of me. He was honest and very helpful. Best service I have ever had for a salesman!!!

Jackie Lewis

Dec 29, 2015

The staff was very helpful and courteous. My assistant was very knowledgeable and made sureI understood the service I was getting and needed in the future.

Victor Battle

Dec 29, 2015

The vehicle purchase I made was the F150 Lariat 4WD 2015. Mr. Curtis Whittle my sales representative was very helpful and informative. The service I received from Mr. Whittle was excellent I have no complaints. He explained to me every operational feature of my new vehicle any thing that needed to be done before leaving with my new purchase it was taken care of by Mr. Whittle.

Willie Foles

Dec 29, 2015

This was a recall not a repair that only took one day to complete, which was unexpected. We anticipated at least a two day stay in the shop. I wasn't able to pick it up until Saturday, which meant it did stay for a couple of days. Being Saturday there did not seem to be that many people working and it did take some time to retrieve the car from wherever they're kept. Other than that all went well.

Dennis Davenport

Dec 28, 2015

Great experience. Dropped off the car and picked it up later in the morning. Good communications on potential issues with the car.

Janet Pruitt

Dec 28, 2015

Everyone was helpful in the purchase of my 2016 Escape.

James Winton

Dec 26, 2015

I purchased an f150. My salesman did a good job of answering my questions. The purchasing process is way to drawn out. I do like being left alone and not exactly being told why every step is taking so long. When I actually signed the papers it seemed like the guy who was doing this, that his only purpose was to sell me an expensive warranty. After I left the dealership, I still received requests for paper work and references. I did not enjoy getting these requests. I like my truck and will probably use Vigil again.

Shirley Collins

Dec 26, 2015

Good waiting area, good free coffee, wait time was a little long, but I did not have an appointment, so that was ok.

Jennifer

Dec 25, 2015

Got a beautiful Georgia RED F150 truck as a belated Birthday/Christmas gift for my amazing husband.Saw the truck on my way to work and stopped in one afternoon. Tim Burdette assisted me in showing the truck and test driving it. After a couple of days thinking things through, I came back and discussed final pricing. Thankfully everything worked out and the paperwork process was simple and fast. My husband was surprised and thrilled in the end. From the brief interactions I had with the rest of the staff, they were all helpful.

Oscar Dukes

Dec 23, 2015

our staff was very good about telling me what the problem was on my ford

Maya Lemons

Dec 22, 2015

Ford Fusion very polite and helpful with all questions and fast service on same day appointment

Roger Griffith

Dec 22, 2015

WOW zero stress, unbelievable personal service, my BEST EVER experience at any dealership. I just purchased a 2015 F-150 Super Crew Sport, Juan and Andrew at Allan Vigil did exactly what they promised (price, delivery plus follow up) for driving the extra mile or in my case 40 miles to their dealership. By my figures I saved over $62.00 per mile and realized "customer service" does still exist! Thank You R.G.

Jim Stewart

Dec 21, 2015

I have a Ford Edge 2014 model. I have purchased several vehicles throughout the years from Allan Vigil. I have always and will continue to use the service department there for all service related matters. I have built a relationship with several of the staff members, in particular Maria Miller. Maria is always pleasant, prompt and professional. Maria is a joy to work with and a huge asset to the service department. Jim Stewart

Janice Slay

Dec 18, 2015

The service staff is excellent. I used the Quick Lane this visit and was vet pleased with entire experience. Chris Hunter is very professional and helpful.

Martha Mcnair

Dec 18, 2015

.greeted immediately. .Service Radio issues were corrected. Service Very good.

William Collins

Dec 18, 2015

Sami Tullius and J.d. Daugherty are exceptional. The whole staff is amazing but those two are wonderful people. Its like we've been friends forever.

Leevahn Smith

Dec 17, 2015

They told me what was going on and what I needed. They even made an appointment for me to come back to take care of another issue.

Gloria Broomfield

Dec 16, 2015

Your service was quick and your service writer Sammie was wonderful.

Mary Grove

Dec 16, 2015

I really appreciated the helpful assistance of Omar Johnson. You are lucky to have him as an employee. I hope this vehicle lasts me a very long time.Thank you!

Randall Freeman

Dec 16, 2015

This was the first scheduled service on my 2015 F-150 Lariat and I had several questions regarding oil, tire rotation, engine additives, etc. The service advisor (Tommy) was a great help and answered all my questions. I will continue getting my truck serviced at Allan Vigil Ford based on my first experience with the Service Department.

Donald Sowers

Dec 15, 2015

Chris was awesome. He handled my repairs and was very knowledgeable and personable. They guys at the service desk are "sweet."

Malcolm X. Lewis

Dec 15, 2015

Amazing Job! Probably the best service i have recieved.

Shawn Hastings

Dec 15, 2015

Only issue was identifing who my service advisor was other than that it was all good.

April Lytle

Dec 13, 2015

When I purchased my 2016 Escape, I was trading my Ford Edge ,which I was completely satisfied with I needed to upgrade to a newer model, with the hopes to go into something comparable and payment less than before, and the staff was very helpful with the turnover, I am really happy with the customer service and support of all the staff. I really like all the model. Continue success with design and I will be a customer for Life. I have promised this car already to my son, so I will see you in a couple of years for my Ford Edge. Thanks to all especially to Juan I. Vicioso. Allen Vigil Ford, Morrow Georgia

Gladys White

Dec 13, 2015

I purchased a 2016 Escape. The service I received was excellent from the time I walked in to the showroom floor until I walked out and drove my new car home!!

George Z.

Dec 12, 2015

Hands down the BEST car buying experience I have ever experienced! Low pressure selling and professional and courteous employees. I love the car I purchased. I got an incredible deal on a used car with an excellent warranty. The best part of the experience was my salesperson Zack. Not only was he professional, courteous and knowledgeable, he went the extra mile and drove my new car from Morrow to Conyers that same day because he did not want me to have to pay an extra day on my rental car. He did this AFTER the sale was complete. It was not motivated by making a sale. It was just a very kind and generous act.

Marcy L

Dec 12, 2015

I inquired about a vehicle online and received a phone call the following day regarding my inquiry. I was unable to answer the call so I was sent a text message and a follow up email detailing the status of the vehicle as well as other vehicles similar to the one I inquired about. I appreciated the information as well as the "no pressure" approach I was given. This "no pressure" approach continued in person while at the dealership which helped me feel comfortable to purchase the vehicle I wanted.

Ethelyn Louise Boswell

Dec 11, 2015

Purchased MKZ. Staff was helpful. Nice new color. Finance kept my payments basically the same and my previous car.

Chin Sandra Lai

Dec 10, 2015

Everyone we had spoke with in this dealership are very nice. The salesperson who handled our transactions is well knowledge and very helpful to make transactions smoothly.Thank you!

David

Dec 10, 2015

I brought my vehicle in for routine maintenance services. My service adviser was very friendly and knowledgeable. She professionally noted my requests, ensured I was informed as she tracked the service process. The work was done well and at a reasonable price. The staff is like a family of friendly experts. My Ford Focus is running well after over 200,000 miles and I plan to still be taking it to Allan Vigil for service when it surpasses 300,000.

David Peden

Dec 10, 2015

2011 MKT = 12/3/15 Appointment at 11:30 am for oil/filter change; rotate tires; multiple point inspection and check-out a Recall for power steering issues. I went to lunch w/a friend who picked me up and returned about an hour later. Scott was at lunch. When he returned, he told me the recall check was negative (no issue found). I was surprise that it was almost four hours until the work was finished and I was ready to check out. Scott was real busy during this time (which is good for your business). Seems like a long time for the work that had to be performed. Because I am retired and I had nothing else to do that afternoon, it was not a big problem. Other than the extended wait time, everything else was excellent. Scott was very helpful, as usual. He even replaced the battery in the key fob's for me.

Kathy Hommer

Dec 9, 2015

From the time I pull I pull my car into the bay everything went well. The service rep was very friendly and helpful.

Sylvia Gary Harper

Dec 7, 2015

2016 Escape SE FWD. Service was great. Staff was excellent.

Christopher Mc

Dec 5, 2015

Great selection, great salesman. Definitely worth the visit.

James Stamschror

Dec 5, 2015

Everything was awesome! Omar was great! Scott is also great in service.

Kristy M

Dec 4, 2015

Services was fine. However i scheduled an appt for an oil change and it took an hour. Conveniently i was able to work in the work center while i waited, but the time seemed a bit excessive

Rebecca Moore

Dec 4, 2015

I am always satisfied. Made appointment and was right on time.

William Gary and Sylvia Gary Harper

Dec 4, 2015

Adam Hardt was professional, courtesy, quick, and made an excellent sales presentation. He explained the product, benefits, features very well.

Sami Tullius

Dec 2, 2015

great staff and prices. Had tires installed while there. Cheaper then any other place around

Gerald Grant

Dec 1, 2015

yes service was acceptable. More than likely I will return in the future.

Grady Bell

Dec 1, 2015

Was treated with courtesy as always. Great staff!

Ann Earnhart

Nov 30, 2015

As always the customer service was excellent on my 2012 Ford Edge.

Gilberto Lopez Jr

Nov 30, 2015

My tire was repaired quickly and in excellent manner.

Glenda Garrison

Nov 30, 2015

Oil change and winterizing car. Chris Hunter was fantastic. Very helpful and nice. Thanks

Osiris Gadson

Nov 30, 2015

Staff recognizes me as a regular at this point and make accommodations whenever I come for service.

Stephen Puster

Nov 30, 2015

Scott Gahwaler makes sure that our vehicles are serviced properly and that he has done everything he can to make our visit to Allen Vigil Ford a pleasant experience.

Erin Harris

Nov 28, 2015

I don't like it when the recommendations are exaggerated. I was told that I needed front and back brakes, but that wasn't true. I don't feel that I'm treated fairly because I'm a woman.

Ernestine Brogdon

Nov 27, 2015

My daughter, son-in-law, son and myself were greeted immediately when we walked through the door by Cecil. He was friendly and asked who could help us. I told him the name of the salesman that had contacted me, Scott. He went to find him, he returned saying Scott was having difficulties coming in and that he would help us until he arrived. He asked which cars I was to see, I told him the Edge and the MKC. He immediately arranged test drive in a MKC. I then drove the Edge. I honestly loved the MKC, but the Edge is more suited to my situation. My son Clint is handicapped and a big fellow. He was able to get into both vehicles, but the Edge was by far the easiest for him and gave him plenty of legroom. Somewhere between the MKC and the Edge Scott arrived and finished our visit. I believe I received a very good deal on the Edge, my son-in-law agreed. We were all impressed with our experience. I feel I will enjoy driving the Edge the months ahead. We drove to Athens yesterday and my oldest son also liked the new vehicle. Thank You

Kelly Williams

Nov 25, 2015

WI was very please with my service, I was kind of disappointed with my sales associate he was kind of aggressive and he was not really friendly. He was also working with another couple, so we will not given his individual attention...other than that the financial person was very attentive and made sure we happy.....

Bobbie Dozier

Nov 24, 2015

My experience with sales and dealership was very nice help this is my second car since I moved to Georgia that I got from Allan Vigil Ford and I am enjoying them if I have any problem they there to help me.

Nancy Dalton

Nov 23, 2015

I purchased a 2015 Edge in May 2015 and left it for first service November 11. I always deal with Sami Tullius in the Service Department and ALWAYS receive excellent service and feedback. She always keeps me informed of what is going on with my vehicle. Sami is the main reason I continue to return to this dealership. I have always been treated fairly and expeditiously. I have recommended this dealership to family and friends.

Steven Tafoya

Nov 20, 2015

Never had a better experience all the way around. Thank you.

Barnwell

Nov 18, 2015

I am not sure if I should call out names, but my sale representative was Mike Brown. I appreciate him for making my buying process feel like a transaction among friends. Also, the Sales Manager Tony has a great personality disposition and seems to stopped what he was doing to greet me and thank me for my business each time I see him. From the two of them I really get the impression that customers and relationships are extremely important. Regardless of whether or not my F-150 costed a few dollars more at another location, I will always pay more for the friendly and thoughtful courtesy I received at your dealership. I would change very little about my experience. No, there is one thing I would change. I would ask Mr. Vigil to provide a meal voucher to any customer purchasing a vehicle at the restaurant within the dealership. I think he has a great facility and I would have stayed longer had I had some food in my belly. Maybe if I'd stayed you could have sold me some upgrades...just a thought.

FatherOfSixGirls

Nov 18, 2015

Their service department knocks it out of the ballpark every time with professional, friendly, courteous and timely personnel. You get what you pay for at Alan Vigil Ford of Morrow. It starts with Service Specialist Scott G. who does not follow anyone else's example, but instead sets the standard for all others to follow. His attention to detail, friendly demeanor, and "we can make it happen" attitude radiates success and professionalism. The team of personnel do something I can find in no other dealership/repair facility - they work together as a team. You feel as though everyone there has a vested interest in your vehicle's problems and are working non-stop to remedy all issues while giving you the assurance that your vehicle will be returned to you completely repaired. Hats off to Alan Vigil Ford of Morrow's Service Department. I will not only continue to take my wife's car and my company truck there, I WILL be buying my next vehicle from you!

Larry Garner

Nov 17, 2015

2015 F150 King Ranch. Great purchasing experience.

Nettie Monfort

Nov 17, 2015

My Sales Associate was AWESOME...He was able to match my entire family up with a car that suited their finances and style appropriately. He even went the extra mile to work hard at getting me a lower interest rate. This was my first new car and I look forward to returning in a couple of years to purchase a newer one. Billy Ray Seabon ROCKS!!!

Earl Mealing

Nov 16, 2015

i came in to see what deals were being offeredin one wsasalespersonord 'professional'

Darrell Mcqueen

Nov 13, 2015

The wait was a little long but the service was good.

John Pruitt

Nov 11, 2015

Very nice service competently performed. Really appreciate the vehicle wash and cleanup.

Marvin Griffith

Nov 10, 2015

For the most part I have been very pleased with the service for the past 2+ years. However I'm very disappointed with Mr Vigil. Every time I come in for service I run into him and he never speaks to anyone. When I purchased my Brand New vehicle in 2013 my salesman specifically told me that Mr Vigil spends a lot of time on the floor talking to customers which led me to believe he really cares about the customers. I'm beginning to believe that what my salesman told me was just a sales pitch. Let me be clear, I did not pay for my vehicle for Mr. Vigil to speak to me but I will tell you that I will think twice before I purchase another from Alan Vigil Ford because if customers are not appreciated by the owner then you shouldn't give him your money. This is no difference than going to a restaurant and you don't feel like you were appreciated. You don't go Back. Please make sure he gets this feedback.

Bonita May

Nov 9, 2015

the comfort is great, the people are friendly. though i am bringing the car back due to the fact that the new tires i bought are making and strange noise and the alignment caused my steering wheel to be cocked off center and is annoying. other than that, no issues

Warren Rogers

Nov 8, 2015

Quick service and friendly people to work with.Beside the good food from T-Bird Cafe

Raymond Jones

Nov 6, 2015

Everything was awesome and quick. They gave me help advise about what I need to get serviced next. Thank Allan Vigil Ford

Robert Arth

Nov 6, 2015

This was third vehicle purchased from Alan vigil ford. The last two were this year from Scott stanfield . Me and my wife were very impressed with Scott and him coming in on an off day to sell a car to me. If I need to purchase in future I am definitely going to see Scott and Alan vigil ford!P.s. Please come back with free oil changes for life! Miss it!

Pamela Pitts

Nov 5, 2015

Everyone at the dealership was helpful and friendly!

Joshua Gorman

Nov 4, 2015

I was very pleased with my purchasing experience. Omar was a great salesman and was accommodating of all my request and just a very pleasant individual to deal with. I would definitely recommend him and the dealership to anyone.

Cathy Brown

Nov 3, 2015

Crystal Blackburn was one of the most professional and courteous quick lane representatives that I've ever had the pleasure of dealing with. She went above and beyond to inform me about the owner loyalty program and she took the time to ensure that I was enrolled in the program by personally enrolling me herself. I've been having my 2012 Edge serviced at this dealership for over a year and no one ever took the time to offer this FREE service to me. KUDOOS to CRYSTAL BLACKBURN!

Donna Simon

Nov 3, 2015

Lincoln MKT very good service center clean and organized staff was professional may my visit pleasent!

Ellis Jordan

Nov 2, 2015

No comments at this time. Service is always excellent

Sandra Mccranny

Nov 1, 2015

Staff very helpful and service did not take long. 2007 Convertible Mustang

Benny Mcclain

Oct 31, 2015

New Brakes and some type of pump unit was installed at a cost of $1,100 about 4 weeks after warranty expiration. After installation there was a loud noise from the car. We took it back in just a matter of 5 minutes, and the Manager advised that it was normal noise after riding with my wife, and it should go away in about 2,000 miles. We left and called back in about a week as the noise was disturbing to us, and was advised by our Highly Professional Service Advisor that the job would be redone based on our request. It was satisfactorily redone, and discovered that the brake pads installed were bad or defective causing the noise. SAMI our Service Advisor is truly first class, highly professional, and a true leader in her field. May you recognize her fantastic performance and even give her a pay raise,. (smile).

Brenda Rivera

Oct 31, 2015

Excellent employee like Sami ,we need more of her .the only problem was the rental people they have at Ford that company Enterprice is sorry ,when I got there to leave my car they didn't a car for me that I have to wait until somebody return the car .Sami put the request 3day in advance I wait in Enterprice for more than 1hr and half .Concerning Ford everything was excellent

Derek Newman

Oct 30, 2015

it was a quick and fast process, always a pleasure dealing with Curtis Whittles

Paul Ross Jr.

Oct 30, 2015

Your Quicklane staff continues to provide outstanding customer service. An A+ for the team.

Brenda Willis

Oct 29, 2015

My sales agent Ms Candace Williams was one of the best sales agents I have ever come in contact with, she was very knowledgeable about all questions I posed to her and did not get aggravated with me as far as trying to put anything off on me. I purchased a 2013 Ford Edge and am delighted with it.The Financial rep was also very good with explaining things that were not quite clear to me, and very patient.I would recommend Alan Vigil to all who is in the market for a new or used vehicle.kudos to you,A happy Camper,Ms Brenda willis

Elise Mimes

Oct 29, 2015

Very helpful and professional as usual.Always nice clean waiting room.Fast service .

Branch Curington

Oct 28, 2015

I really enjoy my experience at his dealership every time I come to Allan Virgil

Gale Aikens

Oct 28, 2015

As always I get great service from Allan vigil Ford. I would highly recommend purchasing a car there and especially the service thank you for such excellent service.

Bobby Flowers

Oct 27, 2015

Everything was better than expected. Exceeded my expectations. Very knowledgeable sales and finance staff.

Francis Ladson

Oct 27, 2015

I purchased a 2015 Navigator and was so impressed with the level of professionalism and customer service I decided to buy my wife a MKS. Due to our negative car buying experience in the past, my wife and I were reluctant to purchase another vehicle. From the moment I met sales rep Michael Tate, my car buying experience has been for every change for the better. I will recommend anyone who is in need of a car and want a world class buying experience to go and see Michael Tate at Allan Vigil Ford.

Irina Ashley

Oct 27, 2015

I would like to thanks Tiger (sales person) and financial team for the smooth transition from old to new car. Thank you guys!! Outstanding service!!And thank you to give me a shine car!!

Susie Chappel-D'Aquino

Oct 27, 2015

Our LS has been serviced at Alan Vigil's many times. They have always completed the work needed in a timely manner. The staff was very helpful and courteous. I would recommend Alan Vigil Lincoln to all my friends.

Susan Burkhard

Oct 26, 2015

I bought many Fords but this dealership gave me more informations, great service and great price. My Salesman listened to what I wAnted, told me there's no problem and made it happen. It was an enjoyable experience and easy to buy the vehicle. I found my Ford home. THANK YOU ALLEN VIGIL AND STAFF.

Edward Dilday

Oct 23, 2015

The ease in getting my vehicle in to the quick lane and getting it serviced was good. The wait time and quality of service was good.I was very unhappy to find I could not even get an exterior car wash, after spending almost $400 for a 30k mile service on my Taurus.I AM NOT HAPPY.

Ronda Neal

Oct 23, 2015

2016 fiesta may service was excellent the staff was great

Chester Harris

Oct 21, 2015

Scott does outstanding job with helping customers and your staff as well. SincerelyChester Harris

Garry Tinsley

Oct 21, 2015

Great all around service, helpful and deals. Ford Escape 2015

John Hadley

Oct 21, 2015

First class service...they went the extra mile! Since I was from out of town, they provided a "loaner" vehicle that enabled me to take care of some business in Atlanta. They service was completed as requested and my Lincoln was returned much cleaner then when I left it. I can always count on these guys to get it right.

Kathleen Smith

Oct 21, 2015

I purchased a Ford Fusion. The staff and service were both excellent

Kimberlie Williams

Oct 21, 2015

I had an awesome experience with this company. Mrs. Keasha Horton went above and beyond to help me get a vehicle. After she did all she could do Mr.Shed handled the rest. Great and friendly staff...

Michael Hause

Oct 21, 2015

I arrived early for my appointment, but the Service Department got right on my vehicle; I was out of the Dealership by the time of my scheduled appointment. As always, I was impressed by the professionalism of the Service group.

Steven Couture

Oct 21, 2015

Needed a second car with low miles you all had a Nissan Versa with only 27000 at a great price all sales men did a great job, but after I got the car home was just checking the car over, and when I got to where the spare tire was I found it filled up with antifreeze, someone had put a new gal on top of spare tire and the bottle got a hole and area filled up with antifreeze spend a couple hours cleaning area Love my car

Vera Whatley

Oct 19, 2015

Staff was excellent; Always had great service, latest service, oil change, brake pads for rear and two front tires, was lengthy. I had to make three trips to the dealership to get the service completed.It appears that there were not enough service staff available. I didn't leave dealership until closing time with a 12:00 Noon appointment. Had to return on Saturday to get the tires. Not too concern about oil change and brake service and one recall service. Problem with one of the new tires. After the tires were put on and I was leaving the dealership..dealership's parking and driving area, I notice that the tire was not rolling, and/or appeared to not be in balance and was making a loud noise, so I exited the dealership's parking ares onto the street and realized that the noise was constant, so I turned around on Mount Zion Road, call my service tech and told him that my car was making this noise and that I was on my way back....One of the Newly installed tires had a "nail" imbeded in it. I advise tech that the nail had to have been there when I got into the car because it was rolling uneven and making a noise and that's why I came back. The brand new tire was "patched".... I think that I should have gotten a Brand New Tire...because I truly believe that the nail was on the dealership's property.This was really my concern that the tire was patched in lieu of a new tire. Thanks

Laketa White

Oct 18, 2015

My experience was great. The staff were courteous, nice, and professional. My repair was done expediently.

James Fulford

Oct 17, 2015

I purchased a 2014 Focus with 6400 miles on it. Car was clean as new and ran like new also. The second day I drove it the indicator light showing low air in tires came on. The left front tire had 20 lbs. in it and the right front had 32 lbs. I looked on the door frame at the tag which showed 35 lbs. should be in all tires. Corrected air pressure and now it rides like a tank. Not really pleased with the ride.

George Stanley

Oct 16, 2015

Purchased an F-150 truck. Service across the board was superb. Tim Burdette was simply outstanding in every aspect.

Misty Dean

Oct 15, 2015

Yes they were helpful and nice they did a great job

Javon Hutchinson

Oct 14, 2015

Had a great experience, Adam was great... understand that I could only communicate through messages. And when I did come in it was a smooth transaction

Lori Finn

Oct 14, 2015

I had a coupon for a free car wash. It look like the only thing they did was spray it with water. the windows were still dirty and the inside was not cleaned.the service guy was very nice as was the cashier.

Stephen Schroeder Sr

Oct 13, 2015

In and out with no problems, it was as smooth as silk. Scott did a very good job and paying for the services at his desk was a big improvement over taking all of the paperwork to some other location and standing in line. I'm sure this new way to pay will save alot of overhead costs. Thank You and our company will be back.

John Flores

Oct 12, 2015

f-250 was purchaced love the truck.But was surprised it didn't come with sirrus radio.I thought all cars came with it for 6 months.

Betty Hill

Oct 11, 2015

my service advisor was very friendly and resolved my problem promptly. He also went a extra mile to address som other issues I brought to his attention. The staff was very friendly and courteous.

Betty Hill

Oct 10, 2015

Service adviser resolved my problem immediately Every one that I interact with was friendly and very courteous.

Robert Wilson

Oct 10, 2015

I appreciate your service because you worked me in with only a days notice. However, coming at 5 pm didn't leave us with many choices. We asked about a ride across the interstate to an eating place and were told the shuttle had left and would not be back for quite a while. There was nothing available; no coffee, no snacks unless you like the salty chips in the vending machine. No drinks except the carbonated variety, again in the vendor. If Lincoln wants to succeed as a high-end car, someone needs to visit a Mercedes dealer and see how the service department treats the customer. Selection of coffees, teas,healthy snacks and assortments of fruit drinks. Free. They also have more magazines than 2 choices. I'll admit your service charges are equal with Mercedes. RHW

Roberta Coleman

Oct 9, 2015

The manager who helped me was very nice. He was smiling which you don't see often. He was very informative, letting me know which services my car would need next. Gave the prices so I would not be shocked when it is time. Very helpful with a smile. Great biscuits and gravy at the cafe.

Troy Bartlett

Oct 9, 2015

Great Service. Thank you! I had a weird issue that was difficult to reproduce. AVF techs fixed it the first time in.

Matthew Lott

Oct 7, 2015

Omar Johnson was one of the most professional and courteous sales representatives that I've ever had the pleasure of dealing with. He went above and beyond to locate the exact vehicle that I was looking for, and patiently dealt with problems in its acquisition. When we arrived for delivery, he made sure that the vehicle was spotless and assisted my wife in pairing her phone, as well as answering technical questions regarding the electronics in the vehicle. Marcus Ware in finance was very professional and personable as well. I encountered no "hard selling" during this experience. My wife loves her 2015 Flex which replaced her 2014 Flex that was totaled in an accident.

Anderlyn Ashby

Oct 6, 2015

Very friendly and very helpful staff. Professional, with a personal touch.

Dirk Morrell

Oct 6, 2015

Sandy was very helpful. When I came in I though I had a bad electrical problem,but she had a battery test done and all I needed was a new one. She was very patient with me.

Null Null

Oct 6, 2015

Service Coordinator was very courteous & thorough. It appears your Service Technicians made the correct repairs this time.

Stephen Puster

Oct 6, 2015

Scott Gahwaler took care of what needed to be done and had my truck ready when promised.

Fred

Oct 5, 2015

Very nice and clean. Mr. Cronin is awesome! He knows everything about F150's. Mike Brown is really cool as well. Straight shooter!

Ron Phillips

Oct 5, 2015

I made my appointment on-line which was very easy and the total experience was great.

Ken Ellis

Oct 4, 2015

Very good service was performed on my vehicle and I let everybody work on my F150 because I love my Harley Davidson Truck.

Linda Thornton

Oct 4, 2015

Roger Campbell kept us informed of progress of our repair and we are total satisfied. Roger Campbell is one of the reasons we will keep coming back

Anthony Yancey

Oct 2, 2015

My experience was absolutely amazing, as always! They were able to get me in and out in a timely manner. Everyone ther is friendly and knowledgeable.

Janet Musser

Oct 2, 2015

GREAT FAST SERVICEGOOD PLACE TO DO BUSINESS.WILL ALWAYS GO BACK

Ken Ellis

Oct 2, 2015

I had my Ford F150 serviced in your service department and I was extremely pleased with the way I was treated and the work done on my vehicle. Holly the service agent was very helpful and considerate. The service director Jeff also has always been very helpful and pleasant.

Rebecca King

Sep 30, 2015

I am so glad things got fixed this time. The security alarm has not gone off.

Tina Johnson

Sep 30, 2015

Under staffed customer service reps but they seemed to be doing the best they could under circumstances.

Barry Hayes

Sep 29, 2015

Quick Lane staff was excellent (Jim - I think). Staff is always friendly and helpful. Work was done quickly. I would NOT go anyplace else.

Robert Woods

Sep 29, 2015

Profession, detail and repaired the vehicle.That was the best thing.

Billie Trivett

Sep 28, 2015

Tiger Luke was AWESOME. He greeted me with respect and went above and beyond all my expectations.

Mike Rice

Sep 28, 2015

The staff was very friendly! It seemed like I was in and out in no time at all for my oil change. I will definitely be back.

Vicki Whitaker

Sep 28, 2015

Everyone was very attentive, efficient and listened to what I needed and wanted. I felt that I had a very satisfying experience and will definitely call on this dealership again.

Ayinde Luqman

Sep 27, 2015

It was great... I have no complaints at this time. Thanks!

Georgia Cox

Sep 27, 2015

Purchased new battery From you in June 2016. It failed in September 2016. The battery was quickly replaced and warranty honored. Always good service by Scott Gahwiler. Thank you, Scott and Allan Vigil Ford.

Mark Eggers

Sep 27, 2015

Great dealership very pleased with my purchase. Adam was a great sales rep.

Tara Flynt

Sep 24, 2015

Every time I visit Allan Vigil car dealership, no matter the needs whether it's an oil change, transmission flush down to a courtesy Lincoln wash, I know I will always be take care of by Alex B. or David C. They always go above and beyond and are certainly the main reasons why I return. Thank you both. Sincerely a satisfied customer.

Robert Carden

Sep 23, 2015

Adam Hardt was my salesman, he did an excellent job.The entire staff did a great job! I bought a 2015 Focus and I am completely satisfied with it !

Grady Bell Jr

Sep 22, 2015

David Campbell always gives me excellent service. I have all the confidence in him that when I bring him my vehicles, they will be well cared for. He keeps up with the progress and is a real asset to Allen Vigil Ford.

Robert Kemp

Sep 21, 2015

I came in over a week ago to look for a new car due to a wreck from my older vehicle , Once I meet Omar Johnson he told me one thing , that he Would help me buy a car that I wanted at the price I wanted to have and at the payment I wanted , and on Thursday Sept. 17 He made it happen with my new Dodge Charger ..........Thanks A lot Omar Johnson

Kevin Lloyd

Sep 18, 2015

A job well done and the time in and out is good, facilities is all was at its best.Customer Service is always at its best.How did you do , great job.

Larry Prichard

Sep 18, 2015

This was visit for maintenance after pre-determined time/miles. The service staff was very helpful and friendly and got our car in and out in a timely manner.

Evelyn Kemp

Sep 15, 2015

Experience at the dealership is noteworthy I was completely satisfied with the service provided the maintenance of the car the detail that I requested for the car also Alex the service advisor was exemplary. Never a bad experience or regrets when I leave.. The service and personal attention that you for provide lets me know as a female that I matter. Keep up the good work!!

Jacqueline Rickett

Sep 15, 2015

I occasionally try to schedule an appointment for an oil change and normally I find that I have to wait 2-3hours. I would like more consideration to be taken for the appointments in truly making sure they get out in an hour.During my last experience I would like to say Chris in the Service Center was awesome at addressing my concern. I had came in for an oil change, then 3-4 days later my tire light came on. I went back in and spoke to the associates at the desk asking whether they check the tire pressure when an oil change is done. They said they do and I told them my light was on and I would like them to check it because all my tires flagged low. They told me I would have to wait at least an hour....which I thought was unreasonable since I had just come in and paid for service to be completed. I told them I would return because at that point I wanted to talk to a manager. I walked in the building Chris greeted me, listened to my concerned and took care of me right away. NOW THAT WAS EXCELLENT SERVICE! A HUGE THANK YOU FOR CHANGING MY PERCEPTION IMMEDIATELY! I think the associates at the desk should take a lesson from him. Always listen, understand from the clients point of view and resolve it immediately if it should have been done the first time. As a manager, if I worked in a dealership/service center I would have offered him a position on the spot. Great hire!

Dwight Booker

Sep 14, 2015

I've always been satisfied and assured that the service rendered will be professional and in my best interest. Scott, my service technician has always been "spot on" in keeping my vehicle in optimum running condition. Outstanding!!!

Thomas Garnett

Sep 14, 2015

I purchased a new 2015 F150 XLT from Allan Vigil Ford and was pleased with the whole experience from test drive to drive out, from my sales rep, Tim Burdette, to financial manager, Tommy Lancaster. I didn't feel pressured or hurried and was very satisfied with the whole process. I'd recommend this dealership and all the staff that I have had contact with to my friends and family. This was my third vehicle purchase from Allan Vigil Ford over the past many years.

Donna George

Sep 12, 2015

The intake person David Campbell was very caring, I wasn't aware my repair could take 1/2 a day. david Campbell did process and check on my vehicle so I was able to get to work by lunch time. I was pleasantly surprised. Thank you, Donna George

Heather Downing

Sep 11, 2015

I purchased a 2012 Ford Flex (Cinnamon). The staff was awesome. Travis and Susan did everything they could to get me into that vehicle. They were so great!!! I wasn't having the best day and they turned it around with their top notch customer service. In fact, a tail light went out the same night I bought it and the service dept. was so great at taking care of it the next day.

Jessica Chandler

Sep 11, 2015

I had a great experience with my salesman, Adam Hardt. He took very good care of me and i will send people his way. I was not however impressed with the Ford factory and how they handled the ordering and ETA on delivery with my car... however, Adam was able to find me the perfect car when Ford did not deliver and perform the way that they were supposed to.

Laurie Pizzano

Sep 11, 2015

No story. Problem fixed. I made an appointment and was handled immediately.

Markus Chadwick

Sep 11, 2015

I really enjoyed working with David. He was funny but he got the job done. I hope that he continues to work with us when we go in to get our car fixed again.

Susan Tate

Sep 11, 2015

Everything was great! The staff was extremely helpful!

Farrakan Edmonson

Sep 10, 2015

Tiger was Excellent all around. He helped me get into a car and was very patient with me. I would recommend him and Allan Vigil Ford / Lincoln to all my family and friends.

James Stamschror

Sep 10, 2015

I worked with Omar Johnson on my last two car and my new 2015 on 9-5-15 he really knows how to take of his customer. He is the only salesman I will ever work with. Your company is very lucky to have him. He gets a+ in my book thank you Omar. I will be back for another new truck.

Samantha Tullius

Sep 10, 2015

Great service very helpful staff love taking my car to this dealer

Tarona Wright

Sep 10, 2015

I purchased a Honda crv and I'm loving it the service and the staff was excellent from the beginning to the end the cookies was so unexpected but it really made my day also it put the icing on the excellent service given at Allan vigil ford at Mt.Zion blvd I'm so glad I did business with this location to the whole team who assist me THANK YOU SO MUCH FOR YOUR PROFESSIONAL CUSTOMER SERVICE YOU REPRESENTED THE COMPANY WELL.

Dorothy Thomas

Sep 9, 2015

I brought my vehicle in for a busted water pump. The cs rep (David) assigned to me was great. He took the time to explain to me exactly what was going on with my vehicle. He kept me inform on the status of my vehicle every step of the way and I appreciated that.

Helena Mcgee

Sep 9, 2015

Everyone was great. I hope to get my truck in for service soon.

Clarence Smith

Sep 8, 2015

I was disappointed to find out that you could not recalibrate my speedometer. I bought my tires from you and your salesman suggested that I buy a taller tire and said that it would not effect my speedometer. That was not true. People on the internet suggested that I take it back to the dealership for recalibration. Your service person told me that I would probably have to take it to an independent tire shop.

Gary Koepping

Sep 8, 2015

I had a comfortable wait while my car was being repaired. The dealership has excellent service and staff.

Jeffrey Connell

Sep 8, 2015

I purchased a 2016 Explorer for my wife and dealt through Andrew and Brock in the internet department. I met with Brock at the dealership and the negotiations and vehicle transaction was quite painless and easy to navigate. I am very pleased the the service we have received thus far and would not hesitate to recommend Brock and the Allan Vigil team to any friends in the market for a new Ford or Lincoln. Great job by the Allan Vigil team!

Wilbert Jordan

Sep 8, 2015

We purchased a 2016 Ford Escape. We thank Terri Castle for doing an outstanding job in assisting us in choosing the right car for our needs. We thank the Sales Department for working with us to purchase the car at a price that was within our budget. We thank Travis Render, Used Car Manager, for helping to get our interest rate down to 0%. Without the 0% rate, we probably would not have purchased the car. We were glad to have Tony Wiggins, Finance Manager, work with us again (He went over all the paperwork when we purchased our 2014 Ford Fusion.) He re-explained the Platinum Warranty Plan and all the other benefits to us. He's arranging to have the Sky Link tracking device removed from our Fusion to our new Escape. He informed us that we should get a credit from our Sirius contract and have it transferred to the Escape. Again, thank you, Allan Vigil for having employees who care about your customers.

Pearlie Evans

Sep 7, 2015

I worked with Mr. Tickle. He was great. He was very attentive to my needs. He explained everything that was going to be done and went over it in detail. The ride home was a great perk also on the shuttle service.Overall a great experience.

Henry Carson

Sep 5, 2015

I was very pleased overall with the service and especially with Scott. He took the time to get a missing part for my explorer and to check on getting an oil change for my Taurus. Scott was a good representative for your business. On the other hand, my experience with the young black male at your customer service desk truly turned me off from coming to your service area. He was not only rude, but unwilling to satisfy me as a customer by not even attempting to find my papers, but even was rude to a fellow co worker of his to help. He told me to just stand back from the counter and wait. Then, I was asking one of the young black males for some information about bringing my other vehicle for service to see how long it would take. He did not try to help me, but had a sarcastic way of answering my question. When Scott appeared, I asked him the same question and he was very helpful. He even told me that it was ok for me to leave my vehicle for service overnight. I normally do not have any problems, but this really got to me.

Gary Mcnew

Sep 4, 2015

Buying my F150 supercab at Alan Vigil was a pleasant experience. Juan along with everybody else was very kind and helpful

Johnny Penn

Sep 4, 2015

People working here are really super nice and helpful.

Judith Maxwell

Sep 4, 2015

Sammi was especially helpful----and thrilled with me, that I brought in my car 10 mins before closing time the day before my warranty ran out. :-) Who knew?! Got it back when promised, with a new battery....plus a recalled part replaced. Good job!

William Voelkel

Sep 4, 2015

Purchased a 2015 ford edge was not high pressured by the salesman. Showed me several different cars and allowed us time to make up our minds

John Mcintosh

Sep 3, 2015

2011 Ford Flex sel. Juan and the financial manager was amazing. I was really in need of a car, they went above and beyond to make sure that I drove back to Warner Robins GA with the vehicle I wanted. I will definitely do business again and I will recommend this dealership

Charles Doyle

Aug 31, 2015

Scott Gahwiler was very professional and he insured us that the job would be done to our satisfaction and it was. Great job.

John Draper

Aug 31, 2015

I tell people all the time that the service at Allan Vigil is absolutely the best service I have ever had for any car I have ever owned. Scott Gahwiler is the very best. Thank yo so much. Sincerely, Celine & John Draper

Raymond Baggarly

Aug 31, 2015

I was immediately greeted by Andrew Spinks upon arrival the Allan Vigil Ford showroom Saturday afternoon on August 28th. I wanted to test drive the Ford F150 Lariat. Andrew quickly introduced me to Omar Johnson. After my wife and I test drove the Lariat I had all my questions answered by Omar. His knowledge was exceptional and his patience commendable as I had a considerable number of mechanical, technological and quality questions. The finance side was just a easy. I had basic numbers in mind and found the deal to my satisfaction. To my surprise, with closing time approaching, Omar assured me the Lariat would be ready for us to take home. We were delighted. I appreciated the personal attention of Dennis Kerce and Allan Vigil. Tommy Lancaster and Melissa McKinney provided the same professional expertise as I had encountered throughout the purchasing process. The entire experience reinforced my already high opinion of Allan Vigil Ford. I am tremendously impressed with my Lariat and we look forward to many years of excellent service and value. To Omar and the entire Allan Vigil team a big Thank You! Raymond Baggarly

Sherilyn Walker

Aug 31, 2015

Staff very polite and professional. Satisfied with all services received.

tony

Aug 31, 2015

The service was great. Tiger seemed enthusiastic from the moment he encountered me.

Yolanda Creecy

Aug 29, 2015

Black Lincoln 2016 Mkz purchased.The staff was courteous and extremely professional.I'm blessed to be a part if the Allan Vigil Family.

Tracy Mcdaniel

Aug 27, 2015

This is the nicest car dealership that I have ever been in . The salesman was very patient cause Iam very hard to please,he worked hard for me and help me find the right truck that I have been looking for. My wife and I had lunch in the cafeteria while the truck was being cleaned and the paperwork was being processed,this was a nice touch .keep doing what you are doing.

Elwyn Dye

Aug 25, 2015

very efficient, service representative very helpful and knowledgeable.

Frank Durham

Aug 25, 2015

I was very pleased with the service the service advisor kept me up to date with all my concerns.

John Wooden

Aug 25, 2015

The staff was friendly. I was well taken care of.

Joyce Jay

Aug 25, 2015

We are disappointed that Linda is no longer our service representative and hope we still receive the same from our new rep.

Carolyn Burgin

Aug 24, 2015

Excellent service from sales, service and finance. The sales persons are positive models for the entire company.

James Isenberg

Aug 24, 2015

I brought my 2014 Fusion Hybrid in for oil change and engine light that stayed on. Oil change was timely. Engine light did not go off after oil change. Brought the car back and was assigned David Campbell as service rep. David did an outstanding job handling the situation. Answered all questions and fully explained what would be happening. He proactively made reservation with Enterprise for rental car. David also called and texted to keep me up to speed on progress and outcome.It is this type of service and dependability that keeps my wife and I coming back to Vigil Ford for the past 25 years. Thanks for what you do to help customers AFTER purchase. It is appreciated.Jim Isenberg

Arthur Hinton

Aug 23, 2015

Dealership offered the best price on the MKZ-Hybrid that we were looking to purchase.

James Bell

Aug 22, 2015

My experience as always was very satisfying. My service provider was very accomodating as well as other staff members." Thanks For Your Concern "!

Jerry Allgood

Aug 22, 2015

I purchased four tires for my F150 that I was told had a $75 mail in rebate but have no idea how to get it.

Gloria Durr

Aug 21, 2015

my visit is the best everytime I pull up. someone greets me before I get out of my car. great ! then mr stanley is the best, he knows my name. very helpful,stan. thanks allan. you guys are the best.

Mark

Aug 21, 2015

I had a 10am appointment for a 60k service on my 2010 Ford Explorer.I arrived 15 minutes early and was tended to quickly by Chris in the Express Lane.It was a part of the dealership that lived up to its name.I was in and out in about 90 minutes and pleasantly surprised when my name was called to come to the check out desk.Chris thanked me for my continued business and I was on my way back to Atlanta.Thank you Alan Vigil Ford!Best-Mark Knapp

Ronnie Mack

Aug 21, 2015

prompt service, knowledgeable service rep.Returning for recommended future repairs.

Tom Hester

Aug 21, 2015

Your service writer Chris went above and beyond to make sure my car was serviced and ready when promised. I will be back. On the downside, you should really offer public wifi to help pass the time.

Frank Messinger

Aug 20, 2015

The service appointment was handled flawlessly starting with the service advisor all the way thru to picking my car up.the advisor was very knowledgeable and guided my car thru everything and before i knew it the car keys were back in my hands and i was leaving the dealership.

Sharon Jones

Aug 20, 2015

I purchased a 2016 Ford Fusion. The sales agent was helpful, open and honest, gave advise and counsel as warranted. I found him to be very knowledgeable about all aspects of my search and subsequent purchase.

Phyllis Campbell

Aug 19, 2015

I am always pleased with the exceptional service that I received at your dealership. Thank you as always.

Tara Flynt

Aug 19, 2015

I original came in for an 8:00 a.m appointment I was greeted by Mr. David Campbell. He got all of the paperwork work started for me, made sure I was taken care of and even helped me with my son's car seat. He made this experience very comfortable for me and his kindness and great personality will take him far any where he goes in life. He truly is an asset to have at Allan Vigil Ford!!! Thanks David!! :)

Antonio Serrano

Aug 18, 2015

Mr. Allan Vigil6790 Mt Zion BlvdMorrow, Ga 30260I want you to know you have exceptional employees, Mr. Scott Gahwiler, Service Adviser, Mr. Matt Pelcher, mechanic. There calm, patient, outstanding customer service is one of the reasons I return to Allan Vigil Ford for my vehicles. The professionalism that Mr. Gahwiler, and Service Department mechanic Mr. Matt Pelcher portrayed has impressed me from the mount you arrive to the time you leave. Mr. Scott Gahwiler knowledge as a service adviser is remarkable. If the quality of a firm?s employees, like Mr. Scott Gahwiler, and Mr. Matt Pelcher is an indication of future success, then Allan Vigil Ford will continue to have a very bright future for many more years. You should be honored to have employees as Mr. Scott Gahwiler, and Mr. Pelcher.I been around the world and visited numerous service departments for my vehicles as a member of the US Military and also as an employee of the US Treasury Department. I want to take this opportunity to compliment you for the outstanding team you have here at Allan vigil Ford. I am very pleased with the quality of service your Service Advisor provides as well as your Service Department Mechanic. I sincerely appreciate the responsiveness and the way your employees do business. I have heard nothing but praise. You have a staff that you should be proud of, and commended for their friendly, outstanding customer service- oriented attitude. Just to mention couple of names that comes to mind Mr. Scott Gahwiler, and Mr. Matt Pelcher. Every member of your team that I have had the pleasure to meet and speak with was friendly, courteous, knowledgeable and attention to detail. It is evidenced that your selected staff (Mr. Scott Gahwiler, and Mr. Pelcher) or team members are true professionals and consummate role models worthy of emulation by their peers in other Service Department of ford Dealer ships in Georgia and other states. Your team?s accomplishment is a combination of devotion to their jobs, perseverance, personal motivation, dedication an incredible customer service. Your team epitomizes what customer service is and should be. Your staff, your teams hard work, dedication, and commitment is evidenced that you strive to create in each Allan Vigil Ford team member. Thank you for your excellent service. I will be certain to continue to recommend your Allan Vigil Ford to friends, business associates, and family. Mr. Scott Gahwiler, and Mr. Matt Pelcher I salute you both for your professionalism and I am happy that you are both on the Allan Vigil Ford Team.Thank you,

Ellis Jordan

Aug 18, 2015

Always excellent service. I am great to deal with such outstanding service tech and my appointment was on time.

John Mullany

Aug 18, 2015

Unfortunately we had a very poor experience with one of your salespeople and would not recommend your dealership to anyone.Your service staff are excellent in every way and are highly recommended but with the situation involving the salesperson we avoid your dealership like the plague and even got rid of our Ford Explorer before the end of the lease when we traded it in.

Fred Revere

Aug 17, 2015

The only problem i have is the wait time to process the loan...its getting better because the first time i bought my car from you guys it took about four hours..2006 Explorer

John Mizell

Aug 17, 2015

I researched Ford Fusions for three weeks, and finally narrowed my search to three dealerships. Allen Vigil for was the first dealership that I visited. The service from our sales representative to the Business Manager was top notch. Every detail was covered, and we are very satisfied with the service we received. The car was just like a new vehicle. Your staff did a wonderful job preparing the vehicle. I will not hesitate to recommend Alan Vigil to my friends.

Jerry Allgood

Aug 16, 2015

The service that I received was great and the staff that I dealt with was excellent.

Andronicki Dorsey

Aug 14, 2015

After an unexpected and costly transmission issue with our Ford Explorer of nearly 12 years, my husband and I came in to see if it was possible to get another vehicle that we would like that would fit our budget. We were assisted by Brock Howard and Candice Williams, at the suggestion of a friend, and spent most of the afternoon completing the paperwork and working with them to find a suitable vehicle and corresponding deal. Thanks to their persistence and insight, we ended up purchasing a Ford Fusion. The unexpected delight was that we both felt very comfortable in the Fusion, in spite of having been Ford truck owners for years. The options with that particular vehicle were impressive and I, for one, did not feel too low to the ground after having driven an Explorer for so many years. Brock and Candice were awesome and very patient and attentive to what we were saying. Having purchased vehicles in the past, this was probably the best experience that I have had since being an adult. I left the dealership feeling as if I had really gotten what I was looking for and not stressed out or forced into a deal that I did not want. I apologize for not remembering the Finance Manager's name, but he was awesome as well. While I was familiar with the paperwork from previous transactions, this had been the first time that someone had summarized each document with clarity and simplicity on the financial end. Overall, everyone was pleasant and professional and I can't wait to refer my friends and family to them, should they ever need to look for a vehicle.

Margaret Durham

Aug 14, 2015

I came in without an appointment. I was in and out in about 2 hours.

Melinda Sileo

Aug 14, 2015

The staff was helpful to a point. When a nail was found in one tire during my tire rotation I was told that they could patch it but that I'd be there waiting a couple of more hours. I had an appointment for an oil change and tire rotation and had already been there almost 2 hours. I left and took it elsewhere and had the $30 repair done in 15 minutes.

Nicole Savage

Aug 14, 2015

I purchased a 2009 Toyota Camry. Friendly service and helpful staff. Great experience with negotiations.

Rebecca Vigil

Aug 14, 2015

I had an outstanding experience!And we definitely return for all for my automobile needs in the future!

Kristen Guyton

Aug 13, 2015

The team at Allan Vigil really worked hard to get me my first car at a price of a lifetime. I am still in love with my car and very thankful to everyone who pitched in to help me drive off with the best.

Lee Larowe

Aug 13, 2015

My salesman was knowledgeable and enthusiastic. He truly enjoyed showing his product and teaching us about it. I've never had so much fun purchasing a car before and I will be sure to let others know what a great experience it was. He even called to follow up and remind me of the upcoming tech class. What a great guy!

Ron Phillips

Aug 13, 2015

I came in for an oil change and tire rotation. I was in & out in approx. 45 minutes. Now that's what I'm talkin about.....

Annette Richardson

Aug 12, 2015

BROCK WAS AN OUTSTANDING SALESPERSON. THIS WAS OUR 5TH VEHICLE FROM ALAN VIGIL FORD. WE P;LAN TO PURCHASE A F150 WITH THE NEXT 6 MONTHS.

Jerry Drayton

Aug 12, 2015

Getting my cars serviced at Allan Vigil is always a pleasure. Please pass along my compliment to Sami Tullius for being an exemplary service rep. She rocks!

Dana Carley

Aug 11, 2015

Service was wonderful. My service adviser Chris was very fast and prompt!

Jerry Smith

Aug 10, 2015

Thanks to Alex Baldwin for his friendly and very helpful assistance.

tony evans

Aug 10, 2015

My contact person there is very helpful. She always keep me informed about the process as well as the progress of repairs done to our fleet trucks.thank you

Jeffrey Bruce

Aug 9, 2015

Everything was great including Ron, Andrew, & Mellissa.

Rebecca King

Aug 8, 2015

As always, great service, on the ball help, kept me up to date with all that was going on

Deann Dewaters

Aug 7, 2015

Everyone was very helpful. I've had my car for a week and I love it.

Cedric Watkins

Aug 6, 2015

We purchased a 2013 Ford Explorer & we were treated great from start to finish by our salesperson Bradley Anderson. I would definitely recommend someone to do business here & I plan on buying my next vehicle from here as well.

Michele Adams

Aug 5, 2015

Great easy experience. I am pleased with my purchase.

Frances McDonald

Aug 4, 2015

The salesman was the most helpful that I have dealt with in the many new auto's I have bought in my lifetime.I purchase a new Lincoln MKC and am very happy with it. The KMC had to be brought in from another dealer, but was exactly What I ordered and wanted. The Alan Vigil personnel are the best!

Mark Campbell

Aug 4, 2015

Alan Vigil got my car in the bay and did the oil change and tire rotation all in under 30 minutes, I was quite impressed.

Lacinda Stevens

Aug 3, 2015

I own a 2014 Ford Escape. The handle and the back liner were coming apart and in fact the handle broke off. I had just about 22000 miles on the vehicle. Either way, the service dpartment was great and the service was prompt.

Neda Brimer

Aug 2, 2015

Recall related job-They were very nice to give us a ride home and later pick us up and drive us back to the shop when the job was finished.

Robert Smith

Aug 2, 2015

It was great experience to buy a new truck from your dealership

Tondelia Lawrence

Aug 2, 2015

Relaxing. Can eat there if you want or watch television or read.

Michael Slack

Aug 1, 2015

Alex B. always personable & knowledgeable. Only thing bad on this trip, the original reason we came in for (torn heat shield) was completely overlooked & we were almost sent on our way until we crawled underneath and looked ourselves. Did not understand how that happened.

John Means Jr

Jul 30, 2015

I notice that you are not letting the salemens in the Quick Lane take payment for their services. I think that you might want to rethink this change or at least take a look. Their was some confusion from the customer as to where to go to pay and pick up their cars. If the salemens were involved with serving customers trying to get their cars service or not around the customer went to the check or or payment window that they had used before with great confession. Just take a look at the process and see if you can improve the situation.

Jerry Irvin

Jul 29, 2015

One of my valve stems was left off the left passenger side tire.

Leander Williams

Jul 29, 2015

I worked with Adam Hardt ,to get a car for my daughter. Even the my daughter and wife took forever to finally decide on a vehicle, Adam was patient, professional, pleasant and knowledgeable throughout the entire process. I was unable to be there while she was deciding on a car, but Adam made the entire process enjoyable for her. Also, Sheddrick was fantastic and worked very hard to get me financed, with a rate I was comfortable with. I even purchased an extended warranty and GAP coverage. I will definitely refer my friends to Adam and Allan Vigil Ford. I was pleased with the experience. Thank You:Leander Williams

Pamela Adamson

Jul 29, 2015

I dropped my car off for an oil change at around 9:00 a.m. I finally got it back around 2:00 p.m. Alex was wonderful, but the wait was too long. I love this dealership, but wish the service department could be a bit quicker.

Charles Stoner

Jul 28, 2015

No complaints. Service excellent. Facilities comfortable.

Courtney Mueller

Jul 28, 2015

Two years ago I bought a brand new Ford Escape. I guess I got a bad year or something because I had ridiculous amounts of problems and recalls. I finally said enough, Alex Baldwin was absolutely amazing and the first person who actually understood my frustrations with my car he and Mike Tate did all they could do to help me get out of my nightmare of a situation. I always said after that car I would never buy another ford again but they restored my faith and I bought a brand new escape. They listened to my problems and were the only two people that acted like they actually cared which was a first for this dealership! These guys definitely deserve some recognition!

Dale Hotz

Jul 28, 2015

My husband wanted a certain 2015 50th anniversary Mustang. I tried for a month to get said car in our area. I finally resorted to going outside our area and contacted your dealership. I was lucky enough to connect with your sales person Adam. Adam was excellent. He checked around, told me he would have that car coming in soon. He didn't try and sell me something I didn't want and did indeed have "the car" as promised. My husband flew in, Adam picked him up at the airport. The entire experience was top notch from start to finish. I can't say enough about the extra effort Adam put forth to make sure this sale went smoothly.People may find it funny that we came from the DC area to Atlanta to get a car, but that is what it took. Thank you for the excellent service, Adam did your company proud.

Darryl Hatch

Jul 28, 2015

The experience with the service was excellent. The only problem I had was that I going out that what I was told about my warranty was not accurate. I feel that the customer should not be lied to in order for someone to get a profit for sellng it.for that i was truly disappointed.

Jean-oddly Victor

Jul 28, 2015

The experience was awesome the salesperson were outstanding and beyond the limit specifically Mr Omar the one who helped me a lot

Pearl Teagle

Jul 27, 2015

My service was excellent. My service advisor Semi is always nice and give me good advise concerning my two vehicles.

Sharon Cameron

Jul 27, 2015

The representatives are friendly and courteous, but I believe the 24-point inspection was incomplete during the oil change when I found that the coolant reservoir needed to be serviced & I had a small coolant leak.

Kianna Grzenia

Jul 26, 2015

The dealer I was with was extremely helpful, he helped lower my payments as much as possible. Great attitude as soon as we greeted each other! Of course, it's a long process, but it was worth the wait!

Yolanda Wilcher

Jul 25, 2015

My e presence was great. I have a Expedition and I had an oil change. My service person did an outstanding job.

Chris Dill

Jul 24, 2015

Service was great and, the service Rep. Was very knowledgeable and courteous.

Etta Dickinson

Jul 24, 2015

I appreciate the team getting me in and done so quickly. It all went really well

Jenay Williams

Jul 23, 2015

Allan Vigil Ford is the only place to buy a vehicle. Quality first class organization

Valued Customer

Jul 22, 2015

Excellent service. We continue to be taken well care of. Great team.

Paul Giles

Jul 21, 2015

The sales consultant was very helpful in arranging the purchase of the 2015 For Focus.He went out of his way to help us when Sharon my wife became sick. Hold unto him. Allan Vigil Ford should be proud to have such a valuable employee.

Belinde Wallace

Jul 20, 2015

Your service department always does a good job with my car.

Clara Mitchell

Jul 20, 2015

My visits to AV Ford---are the best! I'm informed about what my vehicle needs--and I feel comfortable about leaving my vehicle in your care.

Constance Walker

Jul 20, 2015

Every visit is wonderful Maria Miller always assist with my service. That along makes my service comfortable.

Donald Shaw

Jul 20, 2015

Service was great, but long wait for repairs.x;xxxxxx; ;;

Gerald Titshaw

Jul 20, 2015

Great service & selection of products. A well run organization.

William Decker

Jul 19, 2015

I was under the impression that I would get a multipoint inspection. I was told I did and there wasn't any reason to believe otherwise. But the multi-point inspection report card wasn't filled out, which is a good way for me to have visual reference for conditions of things. I only service my car at your shop and I keep my records, other than that being missed this time, I'm happy with the service. I have a 2009 Lincoln Town car, Signature Series.

Nancy Christenbury

Jul 18, 2015

Sami is the best. very helpful look forward to coming back

Rita Hutson

Jul 18, 2015

great I don't have anything else to say and I hate these stupid surveys

Tamela Tomblin

Jul 18, 2015

I had new tires put on my Lincoln TownCar, and the service was quick and professional.

Fred Smith

Jul 17, 2015

Great service each time that I have brought my vehicle to the dealership.

Henrietta White

Jul 16, 2015

Service agent was honest in giving me the details about the needed repairs for my 2003 Explorer. Starting from an estimate of $900 and ending up with a $1500 bill was an expected blow to my budget! David, the service agent assisted me in getting the help I needed. Being retired and not not expecting to purchase another auto soon, I had to make some quick decisions.

Tieara Parris

Jul 16, 2015

I really enjoyed the service I received. My salesperson was great and my new car is wonderful.

Pamela Rogers

Jul 15, 2015

I purchased a 2015 ford explorer. We asked to see a certain salesman that my mom had used to buy her car several years ago. The gentlemen went and got him for us. Everyone was very polite. We had numerous people ask could they help us while we were waiting for our vehicle to be detailed.

Clifford Barnes

Jul 14, 2015

I purchased a 2015 F150 pickup truck. All of the personnel that we encountered we very courteous, knowledgeable, very assistfull, very concerned and caring to our concerns. They were all very specific with every question that we asked. For this we were very greatfull and appreciative for outstanding customer service.

John Hadley Jr

Jul 14, 2015

I had an appointment, was promptly checked in and was kept informed of the progress of my repairs. All items I identified were repaired or taken care of. First class all they way. It was nice having a dedicated Lincoln service advisor (Alex).John Hadley

Nita Scott

Jul 13, 2015

I appreciate the 7 day loaner while my vehicle was being serviced

Yvonia Stinson

Jul 13, 2015

My recent visit to have my 2010 Ford Fusion serviced was a good experience and the service staff wasvery informative and helpful with response to my concerns.

Christopher Wilkie

Jul 11, 2015

I first came in a week earlier and received extremely poor attention from the service writers. How poor, since that is a subjective term? I left to take my vehicle to another dealership for service, swearing to never darken the doors of this one again. However, while en route to the other dealership, my AC began to work again and I decided to disregard Ford and continue with my planned day.Now comes this visit, one week after the initial trouble with my AC. IT went out again and I immediately went to Vigil Ford to get it checked. This time a service writer I have worked with before (Alex) was there. He got right to it and gave me the service I am accustomed too and more. Alex is the only reason I will be bringing my vehicle to Vigil Ford in the future. If he ever leaves, so will I.

Eddie & Merlene Couch

Jul 11, 2015

I bought my car from you all. From the salesman down to the service of my mustang you all have catered to all my needs I just think the world of Alex when I come in he always has me checked in n handles everything n if it going to be long wait he sees I get took home until work complete also all my needs with issues on all my ford's we own I have put in his hands n he delivers from tires,repairs,n rentals to extended warranties.we have been bringing all our vehicles since the great service with our mustang thanks for everything M.Couch

John Weber

Jul 10, 2015

I am always well treated at the dealership !!!! Friendly and professional, I have many friends there.

Antoinette Brown

Jul 9, 2015

Oil service and tire rotation was done in a timely manner.

John Pruitt Iii

Jul 8, 2015

We suffered a blowout on I-75 on our way to a family vacation. We put on the spare and took our Lincoln Navigator one more exit to Vigil to get a new tire. Linda Baker got us in and and out in record time so we could continue our trip with a fully loaded vehicle and 2 dogs to South Carolina. We appreciate the concern and professionalism we experienced from Linda and others to minimize this difficult situation for us.

Melanie

Jul 8, 2015

Pleasant car buying experience. Brock Howard was a pleasure to work with.

Edward Dilday

Jul 7, 2015

I have been extremely satisfied with the service and dealings with Allan Vigil Ford since "day one".

Mitchell Cooper

Jul 7, 2015

The service was a quick and easy process. I was told exactly what needed to be done and what was coming up in the near future that would help my car perform as it is supposed to.

Myrtle Ivey

Jul 7, 2015

The service was greet and it was done in a timely mammary.

Olga Flores

Jul 7, 2015

Great, timely matter, very Happy with the service.

Sherman Carter

Jul 7, 2015

The whole service department, parts and cashier staffs are fantastic, I'm always surprised and satisfied when I drive off into the sunset. Thanks again

Dames

Jul 5, 2015

Very good service,Chris my service rep was great,very helpful and knowledgeable

Karen Segrest

Jul 3, 2015

I always have a great experience when I use Linda or Maria. They are very knowledgeable , courteous and helpful!

Mark Sims

Jul 2, 2015

2014 F150. The Service is always exceptional! The staff is courteous and professional.

Curtis Watkins

Jul 1, 2015

I purchased a 2008 Ford F-150 truck in 2012 and the experience has been wonderful. The services rendered in the oil changes has alerted me to any unexpected maintenance that I might need to address. The staff is very helpful. keep up the good work.

Matthew Reese

Jul 1, 2015

The staff is friendly and is knowledgable of the products and services that they offer.

Frank Messinger

Jun 30, 2015

Always fast service with a smile. No problems i wull continue doing business with allan vigil ford

Myra Watts

Jun 30, 2015

The staff is very helpful and knowledgeable about the vehicles sold at the dealership

Sam Bowen

Jun 30, 2015

The service dept folks were great. They were honest about my wait time and potential future repair costs while not pushing me to do something expensive.

Terry Chambers

Jun 30, 2015

I purchased a used 2014 F350 DRW from Tim Burdette. Tim was very helpful and helped me work through several options for my purchase. We spent hours at the dealership and I never felt rushed or pressured. I'm very happy with my purchase and look forward to years of use from my truck.

Valued Customer

Jun 30, 2015

Kim Mitchell was very helpful and great to work with.

Dwight Booker

Jun 29, 2015

I purchased a 2015 Mustang. Previous vehicle was a Lincoln MKZ. Was satisfied with my MKZ, however I had always wanted a Mustang. Once driven I was hooked. During the purchasing process, the staff was courteous, professional and answered any concerns I had. My salesman was magnificent, a true professional.

Valued Customer

Jun 29, 2015

Customer service was very helpful and attentive. Our experience was satisfactory.

Hugh Howard

Jun 27, 2015

I go to Allan Vigil even though there are 2 Ford dealerships which are closer to me. I have tried both of them and my experience with them has not been as good as with Allan Vigil. I trust Vigil Ford to work on my car which now have about 130,000 miles on it and has been serviced there since it had 5,000 miles.

sylvia Mosel

Jun 27, 2015

I have a Ford Fusion. The service was great & the staff is always great.

Arthur Ladson

Jun 26, 2015

I have no complaints. Of course, I am sure like most, if not all, of your customers would appreciate a shorter turn around time.

Georgianna Williams

Jun 25, 2015

Great customer service, friendly tech and other personnel. Fast and quality service. I love my Lexus and I love the service provided by the Alan Vigil personnel!! Thanks again!!

Jo Odegard

Jun 25, 2015

After buying my Flex in January it was time for an oil change and check- up. As usual, I had a Fusion before the Flex, service and staff was excellent. AVF is my Ford home.

Charles Garrett

Jun 23, 2015

found very hard problem to describe and repaired''one day had truck back

Charlie Hollis

Jun 22, 2015

Very good experience. In fact, possibly my best there. The staff was so polite and listened to my comments.

Darrell Mcqueen

Jun 22, 2015

The service for the oil change was a little backup (2hr wait) due to only having 1 technician available on the day of my service but the team make sure I was provided the best of care while offering shuttle service to and from home because of the inconvenience. I was able to continue my daily tasks with minimum interruption. Thanks for the kindly and professional service.

Rachael Bollinger

Jun 22, 2015

I purchased a used 2012 Jeep Grand Cherokee Overland. Kevin Winstead was my first point of contact when I emailed the dealership to inquire about the truck. He was very personable and professional throughout the entire process. Allan Vigil Ford is lucky to have him as part of the staff.

Roy Swygert

Jun 22, 2015

2012 Ford Focus. Have had nothing but trouble with this vehicle. It is a burden. Allan Vigil's service can't make up for the constant problems with the car. Wish we could get rid of it.

Annie Barber

Jun 19, 2015

I purchased a 2015 Ford Edge.I am very satisfied with the vehicle. My salesman Marcus Ware was excellent.

Anthony Yancey

Jun 19, 2015

My visit was as wonderful as it has always been. They got me in and out in a timely manner.

David Olson

Jun 19, 2015

Sami was very knowledgeable and helpful. I will definitely come back to Allan Vigil for vehicle me services and look to see if Sami is available.

Ernest Boyd

Jun 19, 2015

My service manager took good care of me from start to finish.

Dennis Thornton

Jun 18, 2015

Staff was excellent and very honest.Made me feel special. Keep the coupons coming and offer some especially for seniors.I would not take my truck anywhere except Allan Vigil.

Monalisa Jones

Jun 18, 2015

I purchased a Pre owned car at te dealership. The following day I woke up with a flat tire. I had the car towed to the dealership and after inspection of the tire I was told that the punchure mark was on the side of the tire and they would not be responsible and a new tire would be $200.00. I was not in financial shape to purchase the tire but used my money for a bill. The purchase was not planed, and was at a time when money was tight... I only went to the store and home after I purchased the car...I felt like they had no consideration for me as a cuasomer. If they would at least said. We dont know how it happened but we will give you a 10% discount on the new tire i would have felt like i was valued as a customer. I was a value when i was purchasing the car but when the deal was closed. Bye... My sales person Juan was great,and so was my service teck Scott, but the manager was not considerate or helful. I will not buy another car from the dealership. I have worked in a customer service field for 25 yeaars and I know what service is. The finance person was awesome also...The manager said that he would write a responce to this post and I am sure he will but their is no way he can answer to his attitude or no concern for a new customer..... My name is Monalisa Jones for the record...

Principle Partners Inc.

Jun 18, 2015

As always it was great, that is why Principle Partners Inc comes back when we need a car or truck. You have been our dealer and brand for many years.

Kenneth White

Jun 16, 2015

Great experience, quick and efficient. In an out with exceptional customer service.

Anthony Yancey

Jun 15, 2015

Always quick and timely...appointments are the key. They are ready and waiting on me every time.

James Wright

Jun 15, 2015

I AM HAPPY WITH THE SERVICE ON MY TRUCK. I WILL ALLWAYS LET YOU'LLSERVICE ALL OF MY FORD VEHICLES. YOU ARE THE BEST.

Joan Warren

Jun 15, 2015

i bought a truck from Allan Vigil - tommy landcaster sold me my truck , so i decided to return when i looked for my next car, my Trey, did a excellant job on helping me,

Ken

Jun 15, 2015

My Transit Connect was in for its 100,000 mile service. Every thing went smoothly and was completely done before I finished my second Net Flix movie.

Kerry Arnold

Jun 15, 2015

Alex Baldwin, Travis Render and Michael Tate were great! They kept me informed of the progress on my service needs all the way through the process and even gave me a loaner car whil my car was in the shop. These guys are great!!!!!!

Mustang!!

Jun 15, 2015

I just purchased The vehicle of my dreams a 2015 ford mustang GT.I traded in a 2010 V6 mustang that i was not really ready to trade in unless i was getting everything i wanted in a vehicle. I walk in and the sales asociate Victoria Johnson was very knowledgeable on the vehicle and got me exactly what i was looking for. I receive a fair price on my trade in and the finace department did not stop till they found me a loan that i was conftarble with. Thank you so much

Steve Puster

Jun 15, 2015

I certainly appreciate the way you handled the "crisis" with my 2013 MKX. I do know that Monday is not the day to schedule routine maintenance, seems like everyone brings their vehicle in on Monday as your schedule board was full when we arrived.Not having had any experience with Allan Vigil Ford I wasn't sure what to expect. I've had dealings with other dealerships and know that all service departments are not equal. An example of "attention to detail" or lack thereof; several years ago I had a 2002 F250 Super Duty that I took to the Ford Dealership for regular service (oil, filter change, etc.) and at least twice it was returned to me with the note "starter is loose, needs tightening". I never could figure out why, when it was on the lift and the service tech saw the starter was loose he didn't take his wrench and tighten it. I didn't have a lift nor a torque wrench so I had to crawl up under it and hand tighten it the best I could -- obviously not tight enough as it was loose the next time I had the truck serviced.After the way you took charge of the situation when my MKX and I arrived in the middle of your busy Monday morning, I have no doubt that had I brought my 2002 F250 to Allan Vigil I would not have had to tighten the starter myself.I know that everyone else that was in your service area Monday morning thought their need for service was just as great as mine; and looking at the list on the windows there must have been at least a couple dozen vehicles there. Not sure what all you had going when we arrived; but I felt like I was your top priority. I do understand that sometimes it takes a few minutes for a bay to be cleared and then time for the technician to diagnose the situation but I felt like my wait for the verdict was minimal. And although I had explained my wife's need for a vehicle for Tuesday morning there was no rush to get my vehicle out the door, so to speak. Your technician wanted time to make sure that when I left my MKX would be fixed correctly and that an overnight stay would assist in making sure my starting problem was fixed correctly. That meant I would need a loaner vehicle for my wife to use Tuesday morning and you were quick to provide that vehicle and allow me to get on with what I needed/wanted to do Monday rather than sit in your service waiting area.I can't thank you enough for how well I was treated. As I said earlier, I don't think I will schedule my routine maintenance for a Monday morning as that appeared to be a rather busy time and there just might be someone else that needs your help like I did.

Robert Woods

Jun 14, 2015

Always Good timely dependable service on both vehicle.Thanks for being there.Robert Woods.

Nathaniel Plowden

Jun 12, 2015

The sales staff seemed committed to meeting my expectations from the time I placed my order through the manufacture and delivery of the truck.

Scott Marshall

Jun 12, 2015

the experience was very fast, and always very helpful.

Edgar Hale

Jun 11, 2015

The saleman Marus Ware is a true professional he offered all of the info I needed and walk me through the process I was made to feel as though I was his best friend. When it was time to do the financial part Mr. Ware offered to watch and babysit my kids and grandson till I was finished with the financial officer. I have purchased plenty of automobiles but never had the experiences that was offered by Mr.Ware don't let him get away he is one of your best.

Lisa Puckett

Jun 11, 2015

As always Sami took care of everything before she went home!! Holly from the bay is WONDERFUL! Girl Power- Holly made SURE my car was serviced timely. Thank Sami and Holly!!!!

Ted Lawson

Jun 10, 2015

The staff was great. Performed a difficult diagnosis and got it right.

Georgia Cox

Jun 9, 2015

Scott Gahwiler has been my service advisor for a while. Always very friendly, courteous and professional. Made a great effort to get me in and out in a timely manner. Like using free WIFI AS I SIT IN YOUR RESTAURANT AND ENJOY BREAKFAST and conduct my personal business as I wait. Restaurant staff very helpful and breakfast was good. Flavored coffee machine would be nice!!

Hettye Gates

Jun 9, 2015

I purchased a 2015 Ford Taurus. The staff and service were Excellent. My Sales Consultant, Brock Howard was very attentive to my needs and was able to answer all of my questions in a very professional manner. I did not feel any pressure to purchase anything. While I looked at several different vehicles, Brock continued to explain and show the features of every car. He allowed me to make up my mind. I would recommend Alan Vigil Ford and Brock Howard to my family and friends for their vehicle needs.

Laurie Pizzano

Jun 9, 2015

Fast and met my expectations on time. Car rides was serviced as requested

Quardrell Jones

Jun 9, 2015

The staff was very knowledgable regarding the 2015 Ford Fusion and the financing process

Rodney Bacon

Jun 9, 2015

Outstanding service, thanks to you guys for being there on short notice and staying late. We were on vacation and our car broke down, and we need a new one anyway, and you were there, thank you.

Michael Conner

Jun 8, 2015

I love my f-150 king ranch, Tim was very helpful, would recommend him and dealership to anyone.

Jerry Allgood

Jun 7, 2015

There was a recall on my ford fusion that took about thirty minuets to complete.

Lou Gross

Jun 7, 2015

The service was excellent and the staff was very helpful.

Robert Woods

Jun 7, 2015

Service Was Excellent. Staff was Great Also. Communication was Excellent. Thanks.

Christopher Gutwald

Jun 5, 2015

We were impressed with how Juan took his time and showed us all of the options available to us. Additionally, Allen and Tony did a great job of walking us through the final process and even helped save us some extra money.