Used Cars for Sale at Allen Turner Chevrolet in Crestview, FL

J Ferris

Nov 23, 2016

David sold me the exact vehicle I wanted & I got a fair price with minimal negotiation. I love my new Colorado & would definitely recommend a trip to Crestview to anyone in the market for a new Chevy!

THOMASBRAGG13

Nov 23, 2016

I came to Alan Turner Chevrolet to get my oil changed and tires rotated on a vehicle I had purchased there two years ago. While they were changing the oil, they noticed the water pump leaking. They immediately notified me and informed me that it was still covered under warranty. They had to order the part, which they did and it came in the next day. The only issue I had was that they said they would call me when the part was in, so I can bring the car back to them to get the warranty work completed. I had to actually call them to see when to bring the car in even though they had already received the part. I was able to bring it in right away and the repairs were completed the same day.

Travis M.

Nov 23, 2016

I had a great experience when I took my new sonic to have a oil change and an air bag light checked. Ron was awesome through the whole process. He called me right away to let me know my air bag module need to be replaced got me in a 2016 Malibu for my loaner and gave me updates every day til it was ready. He really understands customer service, I appreciate all he did for me, and I'll be asking for him when I return.

silverado

Nov 22, 2016

I found the vehicle I was looking for on line and contacted Randy Dickson at the dealership about purchasing. I got prompt service and a fair deal and immediately made the trade.

Sylvia12636

Nov 22, 2016

Mr. Lucas has some dementia, so I came with him to Allen Turner Chevy in Crestview, FL for oil and filter change on his 2011 Duramax 3500 dually truck. Ron was the service person that I dealt with, and he was very professional, so when he ask me if I wanted them to do the 45,000 mile check up while we were there or did we want to come back at a later date, I told him yes, go ahead. Mr. Lucas did not think it needed it, but the truck had almost 45,000 miles. Mr. Lucas has always enjoyed doing his own maintenance work, but now with the dementia he does not realize how important it is to make sure our vehicles are serviced on time. I have no idea who the mechanic was that serviced his truck, because I only talked to Ron.Now, that I am responsible for making sure that things are done, and I have no clue as to what/when things are needed, I am thankful that Ron suggested the 45,000 maintenance be done.Thanks!Sylvia Lucas

wargatr

Nov 20, 2016

Every one I spoke with was professional and courteous. The work was done quickly, and so far it looks correctly. I will use them again.

ladynred2

Nov 18, 2016

Very friendly staff and very professional helped me with what I was looking for in a car for a trade in. This is my 2nd vehicle that I've purchase from Allen Turner Chevrolet and enyoyed having each one.Thank you sooo much Al Sienko and David Cain :)

TedS1845

Nov 18, 2016

The dealership did a tune-up and put in new spark plugs. The wait time was reasonable and the truck is running like a singer sewing machine

Retiredin12

Nov 16, 2016

Head and shoulders above dealerships in this area. On time to start, stayed on schedule and completed the job efficiently. Service technicians did the job right the first time. The waiting area is excellent; water, coffee, fruit available and they kept the coffee fresh. Ok, so lots of dealerships can do that, but they don't have a representative like Ms Bailey. She kept on top of the progress, kept me informed, and was clear, concise and very knowledgeable. I had to decide whether or not to have some additional work done, and she helped me without being pushy, judgmental, etc.Oh, forgot to mention that they were slammed with business, and I got the same treatment as everyone else ... exceptional!I'll be back.

RWHATHCOCK

Nov 16, 2016

Just stoped in to setup an appointment, but I was told that they would take me right away. They described that it was a software reprogram for the airbag system and I thought to myself that eventhough it would take time, you don't mess with safety. Much to my surprise, and delight, it only took less than 15 minutes. Thats counting the paperwork and handing me my key. Polite and speedy and done right.

JENNIFERYOUNG929664

Nov 15, 2016

Even though I had to have my car towed there twice due to a faulty battery that kept testing good. The service dept was very courteous and apologetic and made sure it was properly taken care of

sgclark1936

Nov 15, 2016

Allen Turner Chevrolet has by far the best Services Department I have ever see. I brought my Camaro in for it's standard oil change. They were able to take my vehicle early. I know I was a difficult customer since I kept on thinking of items for them to check. My vehicle had recently started to sound louder than normal, they found an issue with a connection and fixed it on the spot without hassling me about a bill. I have never seen the level of professional as I saw with the personnel at Allen Turner Chevrolet. Thank you!!!

ckitchens4

Nov 14, 2016

The visit went very well. The workers were all so very helpful and were very thorough with their explanation on what they were going to be doing with my car. It was a very good experience and I intend on taking my car back for anymore services that I might need.

rad.bailey67

Nov 14, 2016

This was the best experience I've had purchasing a car. Everyone at the dealership went the extra mile to ensure I was completely satisfied.

kdanielleh96

Nov 12, 2016

The lady at the front desk Carrie, was by far the rudest woman I have ever met. She doesn't need to be in CUSTOMER SERVICE if she doesn't like people. I will not be back and that is thanks to her. I would rethink your employees and listen to the people because I know this is not the first incident you've had.

young26_99

Nov 9, 2016

original visits were a struggle to say the least but the last couple were night and day difference.Better service, frienliness and helpfulness. thanks again

JG24_SKINS

Nov 8, 2016

Overall friendly service. Let me know of a recall and an update, but was to late in the day to perform, so will call and schedule at my convenience

renssaw

Nov 8, 2016

Appointment was for 8am, arrived and checked in 7:45. On my way home in less than 30 minutes. That's the way it's done...In and out!

ABBEREECE

Nov 7, 2016

The service team at Allen Turner is top notch. They are both very professional and knowledgeable and run a customer oriented service. My scheduled appointment went as smoothly as possible. I was updated on the status of my service while waiting in a comfortable customer area with refreshments. My vehicle service was completed faster than the original time estimate. Overall, I am very satisfied with the Allen Turner service department and highly recommend them.

Lori

Nov 5, 2016

I was afraid of going into a dealership as a woman and being intimidated to buy. I was pleasantly surprised that I was show the car I was looking at on line and was able to make a deal and be happy walking out the door. I would recommend this company to my family and friends. I even met the owner, Allen Turner which to me was very rare to see and meet the owner.

Dcrambet

Nov 4, 2016

Because of all the recent changes in the conversion from Award Chevrolet to Allen Turner, we were hesitant to buy (again) from this Crestview dealership. When we saw the 2017 Traverse we were interested in (when the dealership was closed), we began asking friends/acquaintances who in the sales department we could trust. We had previously dealt (many times) with Bill Spears and Wayne McCranie, but they have since left. On a whim, my wife called the dealership, and once she made it past the rather rude/abrupt phone answerer/operator, she was put in touch with Mr. Jason Mobley. My wife let Jason know our desire concerning the Traverse, that financing wasn't an issue, and, if given the right deal, we were ready to take ownership. Jason was extremely attentive and accommodating, not attempting to push anything more than what we had asked. When we arrived to finalize the deal that evening, Jason was very professional and courteous, answering all our questions, but never trying to upsell or suggest a different/more 'attractive' deal. When he passed us to Rob Godwin for finishing the financing, everything was smooth and complete. Because of our credit rating, Rob was able to find us financing below the rate of our PAL. Rob also deserves kudos for his courtesy and professionalism. We appreciate both Jason and Rob. Now, let's do something about the service department!!

tjjoyner

Nov 3, 2016

Allen Turner worked with me to get in my truck and I had already been to several dealerships.we agreed on a price and items that needed attention.It was a no hassle experience for me and ifI should need a new truck in the future Allen Turner will be my first stop.

brisypr

Nov 2, 2016

We stopped by to see a vehicle we liked, before long we were test driving it and shortly after that, had brought our trade in. We got a great deal overall and are very happy!!

RICKMESTES

Nov 2, 2016

Excellant service, friendly professional staff. Customer waiting area was pleasant. Best part was everything was covered under warrenty. Will be taking my Dodge there to get serviced.

T Hartrick

Nov 2, 2016

Received excellent polite service as usual. Work on my Silverado was performed quicker than I anticipated. Facility was neat and clean. Employees were friendly and nice to do business with.

MRSBRITTBAKER

Nov 1, 2016

I brought my car in for a routine oil change. Everything went smoothly, I had no complaints. I will definitely continue to return to this location to have my car serviced.

rgcummings

Nov 1, 2016

I have bought from and trusted Allen Turner with my Chevy service as my home town Chevy dealer since they opened and also used that same dealership before the new owner took over. On my last visit Cari was very professional and courteous, I have nothing but praise for her. But, here is the problem, I was accustomed to showing up at their service department and being greeted by name and their service writer knew exactly who I was and greeted me like a family member. Now, unfortunately because of some rapid turnover in service writers, I'm being treated like a complete stranger. That home town family feel at Allen Turner has been lost. I'm not sure what issues have derived such a turn over in employees, but, Allen Turner needs to understand that this is hurting his business.

Sunshyne

Nov 1, 2016

Can't say enough about how wonderful my experience was. I was approved with a great rate on a brand new Chevy Cruze thanks to the finance department. They went above and beyond to find the car I wanted in the color I fell in love with. My sales specialist was friendly and fantastic to work with. If you are looking for a killer deal and want to work with the best in the business, go see the guys at Allen Turner Chevrolet.

LAZARO127

Oct 29, 2016

Positive experience at this dealership. Brought my vehicle in for service, they didnt have a loaner so i was given a ride home by the shuttle. The vehicle was done within the afternoon. I was impressed by the expedited service

Brian Thames

Oct 28, 2016

I've debated about this post for weeks now as I have never even come close to posting anything like this. (Sorry for the length) Trevors truck was struck by lightning on September 3 about 430 PM. We had the truck taken to Allen Turner being that they are a Chevrolet dealership. Thats where we me the all powerful Cari Bailey. Never have I had such an awful experience at any retail establishment in my 43 years here on earth. Mr. Allen Turner, you don't know me but I was born and raised here in Crestview along with my parents and grandparents! There are almost 2800 people reading this post right now and I'm sure this is NOT the kind of publicity that you want or need. This is all because of Cari Bailey that represents your service department where, i believe, most of your profit comes from. The delays, rudeness and attitude that Cari Bailey showed to us were not what we wanted or needed either. She has no business dealing with the public in any capacity as far as I'm concerned. I will be happy to discuss the details with you or anyone else that wants to know. Our insurance spent over $5400 at your dealership and I regret every penny due to Cari Bailey! And Cari.....I told you that you hadn't heard the last from me.

Caitiehamm

Oct 28, 2016

I had no knowledge of buying a car when I pulled into Allen Turner Chevrolet today. I was immediately greeted by Jessy Stancher, he was extremely understanding and knowledgeable. I left with a brand new Chevrolet Trax that same day. 5 stars all around!

Kyle McDaniel

Oct 28, 2016

Came in to look around and drive a few vehicles.. Mr. Shapiro was very knowledgeable and courteous during the whole process.I will definitely refer other to this location.

DEBEGE2001

Oct 27, 2016

The service dept. and staff were very friendly, helpful and took care of my vehicle in a timely manner. The waiting area was clean and comfortable.

kat_katherine_45

Oct 25, 2016

I gave a five earring because the people that helped us to get a new car was very nice an didn't try to talk us into something we didn't want they answered our questions and leap us as close to the payments we wanted as possible an they got us a great warranty . And I would like to thank you Mr.All an Mr David an also the one that did the paper work .You all was very nice Thank you. I HOPE I GOT THE NAMES RIGHT.

jaredmajors

Oct 24, 2016

Jessy Stancher made the process a breeze. There was no pressure and a great all around experience. I will be sure to recommend this dealership/sales person in the future.

tlex555

Oct 24, 2016

everyone was friendly and took care of my vehicle very well. all of this in spite of clearly being pushed by a significant amount of business

Chrisredchevy

Oct 21, 2016

I have never bought a new truck. Allen Turner himself greeted me and made sure I was doing ok and getting good service. It was very impressed with the whole process. Got a good deal and left happy. My salesman Jessy was the best part about the experience. I will recommend anyone in the area to go to Allen Turner and ask for Jessy.

JBOUDR2222

Oct 21, 2016

Everyone was courteous and professional. They answered all my questions in a friendly and direct manner. I could not have asked for any better service. I would highly recommend them to anyone.

PLON9MIKE

Oct 21, 2016

I brought my 2016 silverado 2500 HD Z71 for a recall notice concerning my air bad. I was able to get an appointment the very next day, I drop my truck off and toured the dealers lot looking at other vehicles to pass the wait time.

Kaylaallen85

Oct 16, 2016

I absolutely loved my experience at Allen Turner Chevy, they worked with me in order to get the vehicle I wanted for a very fair deal. They're honest and generous workers there and I would recommend everyone to them! Justin was my salesman and he did a wonderful job.

chickenwoman71

Oct 13, 2016

Was so impressed with the service we received. Justin was so helpful and made the journey of buying a new car so much easier. Will defiantly be coming back for your service. Thank y'all so much. And Thank you Justin!!

mattb1809

Oct 13, 2016

Robert was on top of everything and I was in and out in a very reasonable time. I had an amazing experience. Would recommend to everyone.

WDMCBRIDE90

Oct 11, 2016

Professional and timely service. I am a repeat customer! I will be taking my Chevrolet to Allen Turner always. The staff is always friendly and courteous.

young26_99

Oct 10, 2016

I recently bought a certified vehicle from Allen Turner Chevrolet. After 2 months of driving it some things need to be looked at. I decided a good time to discuss these issues would be when I scheduled my routine service. So when I went to schedule my service and begin to mention what I would like these items to be looked at, I was rudely interrupted with an oh no, thats a mechanic issue and we are way backed up. So when I scheduled 2 weeks out, I asked, could I bring them up then? service technician said yes. So 2 weeks later and I am in for my routine maintenance visit and began to mention the items I would like to be scheduled to look at, I was once again interrupted with a rude no! You have to reschedule those issues! So I mentioned, can you put these in the system so I can be scheduled, once again, no! So my question is, why am I still sitting here with a cerified vehicle that can not be scheduled for the discrepancies I have tried to get scheduled?The answer is quite clear, don't buy local at Allen Turner Chevrolet.

CCALDERWOODCPA

Oct 6, 2016

I had spoken to Carie on the phone when scheduling my appointment. When I arrived for my appointment she was aware of the work that needed to be done; and, provided fast, friendly service.

thetutwilers

Oct 6, 2016

I had several issues with my car and was satisfied with the service I received. Both the service manager and the service tech as well as the mechanic.

Aporterfield44

Oct 2, 2016

We went to multiple dealerships in our search for the perfect deal and Allen Turner Chrvrolet was great from start to finish. We got a great deal on our Durango and the staff went above and beyond. I would highly reccomend Jason our salesman and the whole staff and Allen Turner Chevrolet in Crestview. They were all friendly and respectful of our time and money.

crk19

Sep 30, 2016

She did a wonderful job in getting my car fixed and ready for me to go. I really appreciate the fast and reliable service. Thank you!

AlexandreaDice

Sep 29, 2016

Jesse went above and beyond helping me find a car I could afford. He also helped me through the entire process and checked in regularly to make sure the car and I were doing well. He's awesome!!

MsMatthews2016

Sep 29, 2016

David Shapiro was highly recommended to me by my daughter and after working with him, I can see why. Mr. Shapiro was very kind, honest, and paid attention to my needs in a vehicle. Car-buying can be very stressful but he made it very easy and fast. Allen Turner Chevrolet is very blessed to have such a wonderful salesman and I appreciate all the help that Mr. Shapiro gave to me. I recommend everyone to go see David Shapiro at Allen Turner Chevrolet because he truly is amazing!

runwiththeherd

Sep 29, 2016

I had the pleasure of meeting Mike Albright when I took my Mom's car in for service. Mike made sure I was in and out in the allotted time, made some great suggestions and took care of every issue. I was kept informed during the process and Mike handled everything in a professional and friendly manner. No issues, no surprises and no hassle made my visit a great experience. Thanks to Mike and Allen Turner Chevrolet!

gftalbot

Sep 28, 2016

Awesome maintenance. Thanks Robert for taking care of the issue with my traverse. We'll see you soon on the next oil change. Thanks again

Mike Amentler

Sep 27, 2016

My experience with Allen Turner Chevrolet was positive experience due to the enthusiattic professionalism of the team.This was not only demonstrated to myself but to my son as well who wanted to join me to look at a vehicle that day.During my visit over the weekend it was busy and the team I was working with even took time to help the time pass for my son by engaging him and discussing and demonstrating the vehicles. My son and I thoroughly enjoyed this. I will have to say that David Shapiro due to his professionalism, personality, and overall awesome customer service practices convinced me in the end to purchase the vehicle I was interested in. It's not so much that I was able to purchase the vehicle for what I wanted to offer ,but that he was able to gain my commitment at a fair market price and complete the purchase due to his enthusiasm for the sale. Thank you David and thanks to your team.

Davistwo

Sep 26, 2016

This dealership is above and beyond in customer service and satisfaction. They made the buying experience enjoyable and stress free. I would definitely recommend this dealership

Brenda Williams

Sep 22, 2016

The service writer Mike Albright was very nice and helpful with information on the repairs of my brakes on my Monte Carlo SS. He gave me an estimate on the repairs and actually came in below the quoted price and car was ready when promised.

TUTFREE1

Sep 20, 2016

The first time I came the service was great. I then had a scheduled appointment that was called off due to the service department being behind. Then it was two weeks before I could get back in. I got there 7 minutes late due to weather and left at almost ten for an oil change. I even called to let them know I would be a few minutes late.

AutumnR

Sep 19, 2016

After a long and stressful search through other dealers and online locally, I decided to make the hour long drive to purchase my new vehicle from Allen Turner Chevrolet. If it weren't for Jessy Stancher and his desire to help me, I might have went elsewhere simply to avoid the drive. However, he went out of his way by sending extra pictures and talking with me about the vehicle I was interested in. He is great! So kind and helpful, so thank you Jessy very much!!! Also got to meet with Kevin and David C. who were also very friendly and helpful. Thanks for making this an easy process.

agagaggaga

Sep 15, 2016

Had appointment at 0830. Showed up around 0800. Didn't leave until almost noon. Will never return.The people were friendly and polite but that garage needs work.

mamott1974

Sep 14, 2016

Thank y'all for the help, most of all thanks for the atmosphere of a family!!! This experience was awesome and was Blessed!!! May y'all have a bless year in sales!!Sincerely Mary Ann Mott

Shakya01

Sep 12, 2016

I have bought 4 cars till today, and i must admit that car buying experience at Allen turner was the best so far. Thanks to Myles for making this car buying process real smooth.

dmancini51

Sep 11, 2016

Scheduled service appointment via computer. No price listed for oil change over 5 quarts of oil. 2015 Tahoe takes 8 quarts. Advisor said vehicle was ready. The advisor that checked me in asked my advisor if the seat issue had been addressed. Found that it had not been. He apologized, said it would more time to address and fix the issue. Stated I could return at another time or wait. I chose to wait. Issue was fixed after the right part was delivered, wrong part was sent.

SHELLHOG

Sep 9, 2016

Our new spark the engine light came on so we brought it in to get it fixed They never fixed it after they told us they did. Told my mom to keep an eye on her temperature gauge I still can't find one on this spark. I guess they were too busy to actually fix the car so they sent my mother home with the same problem it had when we brought it in. This is after receiving multiple emails from onstar that the car needed immediate attention. Also received email from the Chevy dealership the car was bought from to bring it in as soon as possible. I am not happy with this at all and should something bad happen to the vehicle I want there to be some record that we tried to do something about the problem. Carie told us the car was fixed that they just added antifreeze and that was the problem. She said the car had no more engine light. When my mother went to turn the car on engine light was still on.

Sarahbrooke224

Sep 7, 2016

My husband and I came in to the dealership for him to decide between a Silverado and F150 truck. We weren't thinking we would purchase then, but more of setting up a future plan. Jason helped us and was great from the beginning. He was not pushy and was very informative in our options and pricing. We ended up leaving with a new Silverado that we didn't think would be possible. Thank you Jason and Allen Turner for a great experience! We have already recommended Jason and Allen Turner to family and friends.

gwvmax

Sep 5, 2016

Bought new car, had trouble closing out paperwork. Owner called & explained the problem. The sales rep did everything he promised. I have some questions regarding the operation of computer. I had a problem last Friday with complete loss of power in the vehicle due to battery cables not being properly tightened in the factory. Local dealer fixed the problem, recommended tow, local parts store helped start vehicle. Caused unecessary stress locked in a car in 100 degree heat.

SATISFIED CUSTOMER

Sep 5, 2016

We recently purchased a new truck from Allen Turner Chevrolet. Our salesman, Myles, was wonderful to work with. He helped us find the perfect truck and was never pushy. He also did everything possible to get us a fair deal. I would highly recommend this dealership and our salesman.

JJ3RET

Sep 2, 2016

Although we were delayed due to computer being down, EVERYONE, even those employees just passing by, was very professional and friendly. Realizing we had been sitting a while, those passing us for a 2d or 3rd time, stopped talked to us, offered refreshments, or just commented in a friendly manner. Every attempt by both our Salesman and the Sales Manager, was made to ensure we had a pleasant and satisfactory visit. Allen Turner even took time out of his day to visit with us in a sincere way. This dealership has earned my business now and in the future.

T.CPOOLE

Sep 2, 2016

David Cain is great. He has the buyer and dealership meeting at a great price. David Shapiro is a sales person every dealership needs and should have. Marvin Hall in services keeps us coming back to YOU.These three employees deserve a bonus are a raise.

Kathleen King

Sep 1, 2016

Everyone from the beginning was very helpful and nice. We received a great deal on our vehicle! Would do all my car buying with Allen Turner!

knadcock

Sep 1, 2016

Turner Chevrolet is always easy to use for my cars service. You have made scheduling of appointments on line easy to use. I am always in and out quickly. Your employees are always friendly. The service waiting area is always clean. You always have coffee and refreshments for the customers.

Nfrontera

Sep 1, 2016

Followed threw will all my needs. When I addressed my concerns they took care of me. Allen Turner is the only place I will shop.

RLUITJENS

Sep 1, 2016

I did not have an appointment when I brought me Corvette in for unscheduled service. The service representative was very courteous and extremely helpful. I needed a loaner vehicle and a fairly quick turnaround. All my needs were addressed, and I was on my way home in less than an hour. My vehicle was ready the next day, which was only about a 24 hour turnaround. I can't imagine how this experience could be improved. Awesome!

Kudzu

Aug 30, 2016

Carie was very detail and made sure the vehicle was serviced as needed! We keep hoping GM will bring the Avalanche back. This is my third and would like to have a fourth.

Kathy

Aug 29, 2016

This is the best experience we have ever had in buying a new car.Justin and Eric were professional but still down to earth and easy to deal with.

Larrynsheilafloyd

Aug 29, 2016

Since Allen Turner took over I haven't had very good service in the service department. This time was above and beyond. They went to bat with our warranty company and convinced them that it should covered by the warranty. Between the back and forth with warranty company and the back order of the part once they got the go ahead, my car was there for 2.5 weeks. They furnished a loaner car the whole time. They were in constant contact with us. We were very pleased with all they did for us. Thank you Larry, Carie and Marvin.

title guy

Aug 28, 2016

Jessy Stancher was personable no pressure. I will go back to him for my nest vehicle. Eric Sorensen handled my paper work professionally and timely. A good team. I'm now a Chevy man when before I didn't care what I drove.

shelbielb

Aug 27, 2016

This was the absolute best experience. I bought my first car from Allen Turner Chevrolet and I will be a lifelong customer. Words can't describe how amazing everyone was, Jason Mobley is definitely your guy. Eric Sorensen was awesome as well, super nice and very personable people. I'll be sending everyone their way!!

SHADYDESOTO

Aug 25, 2016

Jessy Stancher was great to work with. We originally came in for a certified used Colorado, but after reviewing what they had available we decided on a new Colorado. Worked a trade and added some accessories to the truck and are very pleased with product. Jessy also worked with our daughter and son-in-law and they received great service also.

hall4fam

Aug 24, 2016

We had a great car buying experience. We were very picky about the car we wanted. Our salesman, Jim, looked all over the southeast to find our car. He was very patient with us. He located several options and then hung on the phone with us while we drove around a dealership in another state looking at colors to make sure we made the best choice for us. After we got back to FL, our car was there, ready for pick up. Eric made the final sale and payoff easy. The folks at Allen Turner Chevrolet did an outstanding job. We will definitely be shopping there again.

twothirty8

Aug 24, 2016

Great service. Friendly staff who were awesome in expediting the service call. Mechanic did a great job. Vehicle was delivered back to us in without any mess.

ginnyt61

Aug 23, 2016

Very pleased with the service and the wonderful staff in the service department. The waiting area is pleasant and the coffee was very good and the wait for my Chevy to be fixed was minimal. Thank you!

IJAMESD

Aug 23, 2016

I was very pleased with customer service; explaining in detail the issues and working with me financially due to the fact I was just over my warranty mileage.

John Douma

Aug 23, 2016

Walked in with my own written cost and trade-in expectations within a $1,000 range. This keeps me from having to think too much on my own aging feet and allows me to leave without guilt or second-guessing myself. I walked from another dealer during this search, then went to Allen Turner Chevy. Their first offer was within my range and I asked for a bit more in trade. They did it without hesitation, so maybe they would have given even more. Regardless, it was within my range of personal fairness to both me and them, so I closed the sale. Definitely an honest and low pressure dealership. Also, no missed and unreturned calls to sales. Conversely, no pesky sales calls blowing up your phone.My only complaint? The finance manager was overly persistent and wouldn't take no for an answer to a service contract. Why buy one with 3 years ahead of me before the first one runs out. If the truck has problems during the first three years, I'll either buy a contract near the end of the term or trade in the vehicle. He also proved dishonest when he quoted that the contract would only cost about $8/mo, bringing my monthly payment to $258. In the end, with no contract the payment was $241. Sounds more like $17/mo than $8/mo, doesn't it? I don't believe this fellow was stupid; he was dishonest.Still, I'd buy from AT again and have already recommended them to a shopping friend to go there AFTER warning him about the dishonest pain in the butt finance manager.

rgreve8

Aug 23, 2016

I talked to the service advisor, explained the urgency of my repair and he took care of it. My Tahoe was done in no time and we were back on the road to houston Texas. It was on a Saturday 08/20/16

Kim

Aug 18, 2016

There were several involved with this sale and all were very kind, accommodating, patient and informative. I've been working with this dealership for 3 years and they remain consistent in customer service across the board.

dharrisonx

Aug 17, 2016

Had made an appointment for oil change, tire rotation and balancing. Was taken very promptly at appointment time and the work was done in a prompt and professional manner. The rebalancing of the tires solved my minor, but annoying, vibration problem.

usahol

Aug 16, 2016

I was greeted by friendly staff they took care of me as soon as the could. The technician who repaired my vehicle went over a few details . Very pleased with the service.Job well done!!!!!!!!!!

IRFARMER

Aug 12, 2016

These folks went out of their way to line up a loaner while our Traverse was in the shop and made our experience a pleasant encounter. They were informative, efficient and made sure we were well taken care of.

gunsmith5gb

Aug 10, 2016

Had a recall on my truck when I went to get it done Robert told me I would take about an hour, 30 min. later he was bringing me my keys and said it was done. Always get good service ...

Folks in their 60's

Aug 9, 2016

My experience was very rewarding as this was my first experience with Allen Turner Chevrolet service department. I received a recall notice relating to a battery issue with my 2016 CRUZ. Yes I thought here we go but I was very surprised how quickly my recall issue was completed, I was offered their free shuttle service while they worked on the issue but didn't require the service. I arrived at 9 and was out by 9:45 quick and easy. I just had enough time to check with the parts department for an accessory I wanted the parts manager checked his computer website like I had done & didn't find it so he got on the phone and found out the accessories were not listed yet because the vehicle was so new. I liked the extra effort he took to help me resolve the issue. I was also impressed with the 2nd page of my report which listed my cars inspection's check list they check the whole car. Nice to know they don't just fix the problem but check for safety issues and all round vehicle needs.

DONWELLMAN850

Aug 7, 2016

Just drop vehicle off in the morning, and pick it up on the way home from work. Vehicle is always done and ready to go.

CDM200547

Aug 6, 2016

I bought my Equinox here and have all my service done here also. They are very friendly, professional and helpful, they treat you like one of the family.

alyssasala

Aug 5, 2016

My husband and I completely loved this dealership. We had an amazing experience and they made the whole process as easy as possible. They worked with our budget and found us a great vehicle. We would definitely recommend them!

jbrock

Aug 4, 2016

I dropped off the Traverse with Marvin to get the A/C issue repaired. Marvin was extremely courteous and efficient. He kept me updated on the progress and ended up putting me in a loan vehicle when it turned out the repair would require a few days. i could not have gotten better service for my vehicle.

T Hartrick

Aug 4, 2016

David Cole assisted us with our purchase of a new Chevy Silverado 1500. He did an excellent job, not only with helping us find an exact match for our needs, but also with giving us a fair deal. I have purchased three new vehicles from this dealership and referred other friends as well.

tdkin

Aug 4, 2016

Took my Silverado in to Allen Turner Chevrolet (the only Chevy dealer that I allow to perform service of any kind on my truck) to have repairs made as a result of a GM issued recall. I had made an appointment on line for 9:00 a.m. and was greeted promptly by Marvin Hall upon my arrival. I told Marvin I would leave the vehicle with him, but wanted to pick it up around noon. Around 11;30 a.m. Marvin called to inform me my vehicle was ready. I picked my truck up shortly after noon, everything was in order and the recall work had been accomplished. My experience at this dealership is ALWAYS pleasant and professional.

ABERRY0

Aug 3, 2016

We found a vehicle we liked online...went to see it. Drove it, made an offer the next day and picked it up. No hassle, very easy process and friendly staff. Justin was great to work with!

R GILLESPIE

Aug 3, 2016

I felt and was treated as though I was the only customer in the dealership! This is my 5th vehicle that I have purchased at this dealership. Allen turner says it best at the end of his commercial ( Chevrolets really are cheaper in Crestview). I purchased a vehicle in June and it was a wonderful (but yet small) vehicle, after a couple weeks it was obvious that it just wasn't a good fit. I wanted to trade it but just knew I was going to be so far upside down that not even my doctor could help me with the pressure I was feeling. I pondered and decided what the heck, after all I knew from previous experience that the treatment I would receive once I got there would be that of a... well, family member. After a minimal amount of time I traded for the vehicle I wanted and I didn't even have to call my doctor!

gtrombly

Aug 2, 2016

Every time I visit Allen Turner Chevrolet, I am impressed with the quality of service I receive and the interaction with staff. Minimal wait time for service on my vehicle, and when completed, the work on my vehicle was fully explained. Excellent!

highboydude

Aug 2, 2016

David Cole provided a professional experience. He heard my expectations before proceeding to locate a vehicle. He did not waste our time on vehicles with extra options.

Slr89

Aug 2, 2016

Had and appointment at 8am to deal with a recall. Was told it would only take an hour. Came back at 3pm to pick it up and they didn't even touch it. Rep. lacked communication skills and couldn't explain what happened.

T Hartrick

Aug 2, 2016

Got to Allen Turner about noon Monday. Service department was very busy. Gentleman at service desk greeted me and told me he would weave me in and the repair on my bed liner would be done within an hour. He took my truck to the service bay area right then. The work was completed in less than twenty minutes. I was impressed with the high level of service plus the politeness of the service man at the front.

JOCRISS7

Aug 1, 2016

Very satisfied with service that was rendered.Visited with David Cole re possibly trading our 13 Silverado God a new one. Husband is specific about color. Will await call fro David as to whether he can find what we would like.

rickardj

Aug 1, 2016

What a great way to buy a new vehicle. Have an idea of what you are interested in, go to Allen Turner Chevrolet and work with their great staff to make it happen. A couple of hours and home you go in your new vehicle. Doesn't get much easier or pleasant than that.

JRDLAROSA

Jul 29, 2016

answered all my question i had for the service of my vehicle. The time of waiting was not that long. Very good waiting area. Excellent

Haws83

Jul 28, 2016

Allen Turner Chevy is a great place to purchase a vehicle with out any pressure or hassle from the sales team. They are polite and professional. When I arrived I spoke with David Shapiro and told him exactly what I was looking for, he showed me just what I was interested in and didn't try to feed me the "well we have this over here" line that many other dealerships do.

CARPENTERALSO

Jul 26, 2016

My diesel fuel filter housing failed on my '08 Silverado 2500HD.Carie was polite and efficient. She had my truck diagnosed and it was repaired before closing time the next day.My experience with Allen Turner Chevrolet was good.

NoWorries81

Jul 26, 2016

I didn't buy my car from this dealership. I should have. I bought my '16 Malibu in for service and Robert Soares in service was on his A game. Very courteous. Also, the service driveway, the counter, and waiting area is very well kept. I will be back for my future service needs.

camaroguy

Jul 25, 2016

Jessy Stancher in sales was very friendly and very helpful with the search and sale of my new 2016 Chevy Camaro SS. I would recomment this dealership to anyone looking for a new or used vehicle!

rgcummings

Jul 23, 2016

As always, this team excels at quick service and at home hospitality. The work performed is always first rate and done right the first time. Have an issue with your car - see Marvin.

dmaurer314

Jul 20, 2016

Awesome experience. Allen Turner Team made me feel like I was important to the dealership. I received a great trade-in on my 2007 Avalanche and couldn't be happier with my New Silverado.

jdowdy

Jul 20, 2016

Initially I spoke highly of my experience, that's until I found out about the lies. When I asked the salesman what was taking so long, he stated that they were running my credit through multiple banks to find approval. I asked why they did not send through Eglin Federal Credit Union since all my auto loans have been through them and I have great history with them. I was told that EFCU denied my loan request. I thought that was odd but was told it was probably due to me paying off my loans fast. Ok, whatever.Was then told that PenAir approved it for 2.45% which wasn't so bad versus EFCU's 1.99%. So as I'm in EFCU to pay for my payment I asked a loan officer why my loan was rejected. She informed me that a request was never sent to them. The APR was also 2.75% not the 2.45% I was told. I was not happy since my credit was run 4+ times knocking my credit from a 720 something to a 640. Ultimately this cost me time and money not to mention my credit score. Luckily I was able to refinance my truck for a lower rate and less payment. I will not recommend Allen Turner to anyone due to this kind of practice. I am local and family has been for over a hundred years and this kind of practice does not need to happen in this town.

jkueczynski

Jul 14, 2016

The courtesy of the employees was exceptional. The electronic evaluation of electrical system was effective but I thought expensive. The repairs were effective. The total cost for a dysfunction sensor and electrical analysis was around$300 for a $65 dollar part. It was also determined that I had a weak battery which would cost me an additional $165. When I pointed out to the service manager that I had only owned the car for a couple of weeks and they should have detected the weak battery during their evaultion of the car before sales, the battery cost was waved. Summary: Allen Turner Chevrolet was a good experience, the work was done correctly.

wanda0

Jul 14, 2016

David Shapiro did an awesome job quieting my fears about trading in and purchasing a new vehicle! I would recommend him and the dealership to anyone!!

bopper1

Jul 13, 2016

On time appointment. Professionally handled. Coffee and donut were tasty!Got there early enough to find the TV channel changer and select my choice of programs!Overall, a good few hours of my time.

twothirty8

Jul 13, 2016

Have been going to this dealer for years. It has changed names several times but the service department has remained a constant. Allen Turner has upped the quality even more. They have knowledgeable and friendly sales and support staff. The service department is awesome and we have never been disappointed with their work. Highly recommend.

Dixie I

Jul 12, 2016

The electrical work done on my Colorado was completed far quicker than I expected and remained affordable, much to my relief. Mr. Hall was the friendliest and most helpful person I had ever encountered at any service center.

caseygaley

Jul 8, 2016

David Shapiro was an excellent sales rep. Fun to be around, very helpful and knowledgeable, made sure I was very well taken care of and had a smooth experience.

pmhutch73

Jul 7, 2016

Quality work as usual and expedient. Appt was set for 1130. Dropped my truck off the night before and they were finished before 1000 just in time to pick up for lunch!

178000 Miles Strong

Jul 6, 2016

The dealership was short manned, so they called in technicians on their day off and asked staff technicians to assist as well. Great customer service!

crichards

Jul 6, 2016

We were in the market for a used Silverado and found just what we were looking for at Allen Turner. Myles made the process very easy and stress free. We highly recommend working with him.

KIBLERMELISSA

Jul 6, 2016

My car needed servicing and they gave me a rental to use while my car was being fixed. The service department called me daily to let me know the status. I was very happy with the service and rental provided.

Jpanderson85

Jul 5, 2016

The staff helped me determine which options I wanted for my new Chevrolet Colorado that got me the best price and that fit my needs and the few luxury's that I deemed non-negotiable. I especially loved the fact that This dealership is Christian owned!

csmith229

Jul 4, 2016

would buy there again and david shapiro was nice and know his job,price was right on our trade in and also on the new car

Curtis Burgess

Jun 30, 2016

Found a truck on carguru, when I went to look at the vehicle, I was told it was sold at auction due to a recall on the air bag. Now it's back on carguru (I verified that it is the same vehicle through it advertised vin #) although I bought a different vehicle, I don't trust the advertising, and would not trust this dealership to make a different purchase. I'm disappointed and won't be back.

Loyal customer

Jun 30, 2016

I usually call and schedule an appointment and the service is very good. But last time I scheduled through their online website. I really liked the convenience of scheduling online but there was some (unspecified) delay in taking my vehicle back at the appointed time. And I ended up sitting there waiting two hours for an oil change and multi point inspection. I think that's ridiculously long.

someguyratingadealership06

Jun 29, 2016

I ventured out of my local area to buy a vehicle, Allen Turner had the vehicle I wanted. After using Autotrader, I called the dealership and began the process of buying. Since, I was already happy with the price, there wasn't a long uncomfortable haggling period. A finance application online and a few exchanges of information via electronic means and the sale was done, except for the actual signatures and pick up of the vehicle. I worked with Jessy over the phone, mostly. Once I arrived at the dealership, Jessy met me with a handshake and a set of keys. We immediately test drove the vehicle, since I'd already owned a previous model, it wasn't a long drive. After 20 minutes, give or take, the deal was done and I was on my way home. All of my previous car purchases had been long, drawn out events that left a bitter taste from the experience. This time, has been by far, a great deal and easy thing to do. No hassle, no fuss, and no regrets, thanks for everything.

vannahbee07

Jun 29, 2016

I bought a 2011 Hyundai Sonata for 10 grand with 83,000 miles. While I got a good deal, I also was screwed over because three things broke on it within the first three weeks of having the vehicle. I was told by the salesman when I bought the car that there was absolutely nothing wrong with the car & it had a clean car fax. First I was told my struts we're going out by Allen turner Hyundai in Pensacola, Florida and that I needed to take it back to the place I got it from in order to get those fixed. They refuse to fix it because I didn't buy an "extended warranty" even though they sold me the vehicle with bad struts. Then my starter went out that I had to replace myself which was $370. Because again, I didn't buy the extended warranty for an extra $1200. Then my check engine light came on and I do have a power train warranty so they fixed that. This was all in a three week time period. I just felt like since I wasn't financing through them, and they pretty much sold the car and recieved their 10 grand that they didn't have to fix my car or take care of things for me as a customer. Definitely would not recommend them unless your buying a brand new vehicle. They sell you things that are broken and then don't want to fix them. I bought a vehicle from a small car lot with only a few cars and they STILL put new tires and struts on the vehicle before I drove it home because they knew they were bad. You don't sell people messed up cars. I have kids and need something dependable and I told them that. After several attempts of trying to get my struts replaced I've just given up.

bumperking

Jun 28, 2016

Great people that know how to treat customers. Allen Turner knows how to run a dealership and the results shows here. I have purchased three cars in the last 18 months. thanks Berney

Ang1234

Jun 23, 2016

Tim was awesome. Even though he is new, it seemed like he knows what he is doing, and I trusted his expertise.

TThibodeau

Jun 22, 2016

Upon doing a large amount of research, and being knowledgeable about vehicles and mechanics, I decided to visit Allen Turner Chevy after being pre-approved for financing and desperately needing to trade in my old car for a truck. I stopped in during free time in Crestview, and was set up with Al Sienko as my salesman. Al did a great job, and my being a female, he did not challenge my mechanic abilities as most men do females. He heard and understood what I needed, and worked very hard to find something that would work for me on my 2016 Colorado. The finance people weren't pushy, and allowed me to choose my options as I wished, and did not challenge my choices. My experience was wonderful.

rick&sharon

Jun 21, 2016

Made online appointment, everything went well, first in - first out. Have used the service department on two vehicles and never incurred a problem. Marvin is great to work with.

Ed

Jun 18, 2016

All of the personnel work to make sure my family vehicle requirements were met. From size the vehicle to financing. Roch Mechrek our sales consultant made sure my wife and were comfortable with the different features of our new vehicle. Roch did an outstanding job. We are really happy with our new vehicle. Thanks

RAGILLESPIE

Jun 18, 2016

I have purchased four vehicles from this dealership and have all of my service work performed here also. For me, that pretty much sums it up. From the sales staff to the service personnel, Great job!p.s. David Cain was involved in three of those purchases and probably the reason I made the decisions.

John from Crestview

Jun 16, 2016

The staff was very courteous and the facilities were excellent. The have a large selection of trucks to offer. We bought a 2016 Silverado and so far we are very happy with it. Our salesman Roch Mechrek gave us outstanding service.

moedee1

Jun 16, 2016

My wife and I can't say enough about the Allen Turner team. R.T. , David, Mike and Eric really went out of their way to make us feel like it was the furthest thing from a car deal. It was by far the best car buying experience we've ever had. Painless is putting it mildly. Would certainly buy from Allen Turner again and would definitely look up RT , David, Mike and Eric.

WOODERIC

Jun 15, 2016

Pulled into dealership, no appointment. Quickly got a mechanic to conduct a ride along. Check up was recommended. Quickly got an appointment. Dropped vehicle off, minor adjustments were made and a thourough checkout was conducted. Vehicle runs great. Great service!

Mona Gills

Jun 13, 2016

Jessy Stancher helped me purchase my new Colorado. I am so glad to be back into a truck. I would recommend Jessy to anyone buying a new or used vehicle.I just wished the finance guy initially hadn't come across as a overwhelming force.

Tcoppney

Jun 12, 2016

I walked into the dealership right after closing time this past week just to take a peak at some used trucks. I walked in and was informed that they were closed but Tim offered to show me a couple trucks while he waited to finish another customers deal. He showed me exactly what I was looking for and what was in my budget. We scheduled an appointment for the next morning with Tim. Saturday morning we go back to the dealer ship and start to do some paper work. We didn't get the deal done in the morning and we left . We went back when Tim gave a shout asked us to come back and let's try again and see if we can't make it happen. We got the deal we needed to get and Tim made it happen. He is not pushy, he won't try and get you to buy a vehicle you don't want. Tim and Jeff (the GM) were wonderful to work with and I would recommend them to anyone. I appreciate their hard work and commitment to the customer. Thanks again guys.

Mike j

Jun 8, 2016

Zia helped me find and purchase my very first car that im so great full for. I will definitely recommend others family/friends to this dealership in the near future

Scottie Mann

Jun 8, 2016

They wanted to help me find what I really wanted,,, what I could afford,,, and got me a great percentage loan rate,,, Very easy goin ,, I Thank Tim for everything and will recommend anyone lookin to stop by see him!

tdkin

Jun 7, 2016

The service was thorough and fast with an extremely courteous service manager and professional work. The service was performed extremely expediently. I will definitely have my vehicle serviced at this dealership again.

The Buckleys

Jun 6, 2016

David Shapiro worked his tail off to earn our business, and we were treated very well by all of the sales staff. With several rebate options available David took the time to find the best deal. We were also very happy with the offers on our trades, top dollar! Marvin in service made time to thoroughly answer service questions we had about our new truck, awesome. After our deal was done Eric made the financing and registration paperwork quick and easy. Overall this was one of the best buying experiences we've ever had. Thanks to the team at Allen Turner Chevrolet!! - Annette and Ernie Buckley

jack

Jun 5, 2016

Very professional and dedicated staff. Justin Gardner went above and beyond to locate and put me in the Chevy Silverado of my wants and needs. Very knowledgeable and customer satisfaction oriented. The entire staff worked well together to ensure that I got everything my way from trade in to financing. Couldn't be more satisfied.

Mayfield Family

Jun 4, 2016

From my first interaction with our salesman (Tim Fitzmaurice), I was beyond pleased with his complete willingness to make sure we had an incredible experience! He shared upfront that he was a new salesman, overall I would have never known that! He was extremely knowledgable and if he didn't know the answer right away he made it his number 1 priority to get us the answer promptly! Overall I would say this was the MOST POSITIVE dealership interaction we have ever had :)

Jason from Baker

Jun 3, 2016

This is a honest review. My wife and I have bought many Chevrolets over the years. Over the last 6-8 years, we have always started our search in Crestview because we live in Baker. But we always ended up buying from other dealers that were farther away because we couldn't get the deal we wanted in Crestview. But all that has changed last week. We looked and shopped from Pensacola to Panama City and when the dust settled, Allen Turner gave me 2500 hundred more for my trade in. And on top of that, they beat the closet price for the Traverse by almost 1000.00 dollars. Allen Turner is doing his part to keep Crestview area residents from buying anywhere else but here! My salesman was David Shapario and he was awesome, he went above and beyond to help and it's great to be able to stay in Crestview and buy a Chevy! Thanks Allen Turner and David Shapario.

LARRYPITTS

Jun 3, 2016

Very professional sales and finance staff. The reason we trade with this dealer, other than the great deal they gave us, is their service department and the excellent after purchase support. This is our 4th Traverse and we are totally satisfied with the purchase process and the service afterward. Great place to deal with!

anay_3790rb

Jun 2, 2016

Tim was so great at listening to my needs. He found the perfect car for my very specific situation! Also, very impressed with everyone from Jeff the manager and Jessy who assisted in the sale . Even Eric at the financing department explained all the paperwork with great detai . Thank you all at Allen Turner. You guys made this car purchase so easy!

efarris2

Jun 1, 2016

Allen Turner Chevrolet in Crestview has an outstanding staff. I have had a great experience with the dealership, from the first day we bought our 2014 Impala from the salesmen, accountant and service department. I then bought my 2014 Silverado from Allen Turner.

kita500

May 31, 2016

From the time I drove onto the car lot until the very last of finalizing my new car deal, the sales associates was nothing short of courteous, very helpful, overall amazing. Zia Holly was my salesman and she provided SUPERB service! Thanks Zia! Eric Sorensen was also a great person to work with in the finance department.

millerman

May 31, 2016

Had our Ford Explorer serviced here. Great job... very professional and timely. Robert was very helpful. Highly recommend this group. Worth the drive to Crestview!

jennmartinez7

May 30, 2016

My experience was great, friendly staff and very professional, would recommend this dealership to anyone! Worked around my family schedule which is great when you have little ones.

Stacia

May 30, 2016

We had a great experience at Allen Turner Chevrolet. Everyone was friendly. Our salesman Jessy Stancher was very nice, positive, and professional. He and Eric Sorensen worked together to get us through the process quickly. We'll definitely return for our next vehicle and will be asking for Jessy.

GREGORY MARTIN

May 27, 2016

Our visit to Allen Turner was outstanding. All personnel were very courteous and helpful. Our Salesman, Joe Units was outstsanding and he definitely took time to ensure that the vehicle we were buying was in tip top condition and made sure all of our questions were answered. Outstanding Salesman! Eric in Finance ensured we understood the financial portion of our purchase and ensured all aspects of our deal were explained. Great and outstanding job. I would recommend this dealer to anyone. Great staff and great cars!

Danah Minges

May 26, 2016

Jessy Stancher was wonderful to work with!! Thanks for all your hard work!! I wasn't expecting to buy a car but couldn't pass up the deal!!!

Chevy24

May 25, 2016

Sales and management where decent experiences. The Finance department on the other hand was sloppy. I went in very clear that I was looking to finance and had shopped around and got approved from my bank in case financing could not find a good rate for me. The rate that was quoted for me was not a good deal at all so I told him that I would just write a dealer check from my bank. Eric was quite annoyed and showed his displeasure a bit. Then he told me a specific amount that I should finance when I already knew exactly how I as going to do this. He said he could not get it to my exact number, but after some crumbling of paper and some frustration on the computer we eventually got there. Also, just make sure you have time when dealing with finance, have patience and ask questions. We went at the end of the day, and everyone wanted to leave and made me feel rushed for sure. I regret not asking enough questions, and found out the warranty to be a bit over sold. It was much more confusing then I thought it would be. But after all this still happy with my purchase. If I were to do it over again I would make sure finance new more about me before walking into the office to close the final deal. Eric was nice but definitely was eager to leave as he expressed a couple times that he has a child to get home to. I did not want to be there late either, but I did since the vehicle was delayed in arriving to the dealer. I was also told I would have plenty of time to work through the details.

Retiredin12

May 25, 2016

This was a great buying experience, and I've bought a lot of cars since 1959! Jessy Stancher helped me find what I needed to replace a leased vehicle. He was thorough and available when I had the time to look. Jessy listened to my ideas and over a three week period he figured out what would really work, and he was right! Isn't that what a good salesperson does? You bet - AND, he respected my wishes by not calling, emailing, texting, etc. When we completed the sale, Mr. David Cain kept the same approach - no pressure, just a professional competence. This is my kind of dealership.

B.fwlr

May 24, 2016

Our salesman Jessy Stancher went above and beyond to help us get a great deal on our purchase! He was so friendly, not pushy at all and respected what we needed for trade in value and where our cost on the jeep we purchased needed to be. He was very organized as far as the paperwork process goes and got everything taken care of as quickly as he could. We were very pleased with our overall experience at Allen Turner.

BevOconnor

May 24, 2016

I needed to buy a vehicle and of course wanted the best for the cheapest price but with good gas mileage. Roch Mechrek let me see and drive any vehicle I wanted to and explained the prices for the used vehicles, leased vehicles and even gave me a tutorial on the vehicle I did purchase. He had a lot of patience with me, I went in not knowing what kind of vehicle I wanted. I would recommend him to anyone looking for a car.

johnsonbk

May 24, 2016

The sales staff was excellent. Al Sienko was our salesman, he was very friendly and easy to work with. After three months of searching. Al showed us the exact car in the price range we were looking for. We found the prefect 2015 Equinox (Certified). Al helped us get, what we thought was the best deal possible.Things went a little sour when we went in to close the deal with the finance department. Keep in mind that we already had a PAL from Eglin FCU. Eric Sorensen was rude and pushy. He was attempting to strong arm us into buying extended warranties and protection plans we did not want. We told him NO five times. He told us we were pay $2000 over the retail value and when we left the dealership the value would decline even more. He insisted we needed gap protection. Then he asked us what was wrong, couldn't we see the value in these options and why we couldn't afford an additional $30 a month.One more word out of his mouth and we would have walked out on the deal. Eric turned our awesome day and great experience into a bummer. We thought we found the perfect car with the best deal but Eric told us different. Apparently Eric thought we were paying $2000 to much. I rate sales 5 StarsI rate finance 1 starBrain J.

Cinderella

May 23, 2016

I came into the Chevrolet dealer looking for a vehicle and they were closing but Jessy Stancher stayed and showed me around and Ieft with a car. They are great people and I love my Chevy Equinox

Folks in their 60's

May 23, 2016

I found my search for a new vehicle so easy and rewarding. My sales person Roch Mechrek was most helpful & knowledgable and went the extra mile to see that I got the right vehicle to fit my budget. My original option was to see about the 2016 Malibu, Roch knowing my budget limit and that there was no wiggle room said let me see what He could do and brought up a demo car which looked just like the Malibu but was actually a Cruze LT. My roommate who is only 4' 10" fell in love with the Cruze and the seat adjustments which brought her up to her driving position help and all the high tech options sealed the deal. Roch also showed me the Malibu which we also took for a test drive (to satisfy my original choice) but the Cruze won out. The Cruze was the right fit for us with very good gas mileage & it looks like a Malibu. Roch help us navigate the high tech features and introduced us to the service & parts managers and showed us the Allen Turner Chevrolet Internet site so we could look for additional accessories. We returned the next day with the check & I saw Roch with some problems I had with the high tech options & he helped me work through the issues awesome service. We also met with Eric Sorensen the business manager who walked us through the many warranty options but as excellent as they are our plan is to trade in our Cruze in three years & purchase a new vehicle as we both are in our 60's it is the right option for us. We feel that we have built a relationship with Allen Turner Chevrolet that we can trust of course the service visit will requires another review when they start to occur. We would not hesitate to recommend your staff & dealership to all we know, thank you for a vey enjoyable experience .

englishteacher

May 21, 2016

Wonderful service and experience. Justin Gardner was very helpful and accommodating. Both David and Jeff we're welcoming and helpful. Eric was very thorough in his explanations during the financing part of the car buying experience. Thank you for a great Saturday!

James

May 18, 2016

Our sales person Jessy was very helpful and answered all of our questions best he could. We had a good experience overall with everything. We are enjoying the car so far and would go back and recommend. Thanks.

lmb500

May 18, 2016

Had a major recall service performed as well as brakes and A/C repairs. We were treated well by the folks at Allen Turner Chevy in Crestview. Very satisfied with the service we received and the service performed on the vehicle.

EBarb

May 16, 2016

Took my Z71 Chevy truck to Allen Turner . As soon as I walked in Mr. Mike Albright was very helpful ,They were very Professional, I would Highly recommend them. They have a Superior Service Department. Thanks.

bsmitty2000

May 15, 2016

These guys were honest about everything and very easy to work with. I will always use them to purchase future vehicles. I live in Alabama and it is definitely worth the drive.

lcotter28

May 11, 2016

I use Allen Turner Chevrolet for all of my service needs because they provide the best service that I have found in this area. They really do go the extra mile to make sure that you are completely satisfied. I would highly recommend their service center to anyone.

Ted & Ann

May 11, 2016

Highly recommend rhis dealership. The salesmen and managers are great! We have bought all our vehicles from them because of their attention to detail of what we want in a new/used vehicle.

CSTROUBE

May 10, 2016

Overall good experience. Myles my sales person went above and beyond to locate the exact vehicle I was looking for and helped work we me to a get the fairest price available.

JOSEPHINE PILOTO

May 10, 2016

HIGHLY RECOMMEND THIS CAR DEALERSHIP, THE CUSTOMER SERVICE IS VERY GOOD AND THEY GO BEYOND THE MILE TO OFFER YOU THE BEST SERVICE EVER IN TOWN!!!!!IF YOU ARE LOOKING FOR A GOOD CAR SALES CONSULTANT , DO NOT HESITATE TO ASK FORMR. DAVID COLE, HE IS THE BEST IN WHAT HE DOES, AND GOES OVER THE MILE TO GIVE YOU THE BEST SERVICE.

kendrab33

May 9, 2016

Mike Albright is very professional and provided us with great customer service. He is friendly and has been a pleasure to work with. We highly recommend the dealership as a whole.

Mel Weir

May 4, 2016

Impressed by the knowledge and professionalism of Mr. Mike Albright. Had concerns with my 2010 Corvette transmission when cornering. Mike and I determined it was due to low fluid level due to an earlier discovered hose leak. Topped it off ; problem resolved. Also, Mike handles my oil changes & TPMS sensor problems in an expeditious manner.

abjk

May 2, 2016

Robert kept us updated as service was performed. His estimate of time of completion was right on. we will continue to use Allen Turner Chevrolet any time we are in the area

dhende3665

May 2, 2016

The most pleasant people with a great attitude who don't try to force you to buy anything you don't want. Beat every other dealer in the area by a huge margin on price. I would recommend everyone go see them before you make a purchase.

klewis4

May 2, 2016

Overall we have had a very satisfying experience and support from the Allen Turner team. We had excellent service from David Cole and Jerry Smith from the time we started gathering information, through the build and order process, and all the way through the vehicle delivery.One area we saw that we will encourage some improvement in is in the vehicle detail area. This is absolutely no reflection on David or Jerry what-so-ever. The vehicle detail technicians fell a little short on attention to detail in preparing the vehicle for final delivery to us, and presented the vehicle without the follow-up coordination with David.We are working through these small details. We have been satisfied and extremely pleased with David's professionalism, pleasant nature, and willingness to help solve whatever concerns we have had. Please commend him on a job well done, and know that his attentiveness will be a primary factor in our recommending your dealership!

OT

May 2, 2016

Thank you for having Mr Robert Soares, his caring, technical knowledge & professionalism, was outstanding!!During the repair, chevy 2008 Silverado, transmission replacement and fuse block reprogramming, he explained all aspect of the transaction, we now have a 3yr or 100K mile, warranty, trust with Allen Turner Chevrolet.Cost: $3,356.15Trust: PricelessService: Mr Robert (Priceless)Be BlessedHave a great Summer!!

RAS456

May 2, 2016

Mike did a good job thanks and keep me informed through the complete process And did work in timely manner thanks hope All appt are the same

SRT1701

May 2, 2016

This is the second vehicle we have purchased from Allen Turner Chevrolet in Crestview, Florida and it will not be the last. The sales experience was amazing. David Shapiro, our salesman, was professional and a pleasure to deal with! Eric Sorensen, the Finance Manager, was amazing! They both created a low stress, seamless transaction! Thank you very much! I am sure we will see you again!

glenn

Apr 30, 2016

Good deals good service .So far I have bought 3 cars here and plan to buy my 4 soon. You get treated like a friend here and you will get a great deal. I like the service center there too .Buy here you won't be disappointed. Marvin is the best service person I have every dealt with .Thank to David and Zia for the deal yesterday. You made a little girl so happy with her new car! !

GRFLICK

Apr 30, 2016

Vehicles displayed were very clean and the one we purchased was the monthly special. It was Al Sienko, the salesman, that really sealed the deal. Very patient, knowledgeable, and listened to what we really wanted in a truck. He also served as an excellent arbitrator on our behalf as we worked out the final deal. Keep that man on board. He also introduced us to the maintenance manager and staff, so we will know what we need to do when the truck comes in for servicing. We bought from Allen Turner in Pensacola before, and are glad Allen Turner has taken over here in Crestview with the Chevy dealership.

nick1234

Apr 30, 2016

David Shapiro was our sales dealer and he is very good at his job. He let me take the vehicle (Used 2016 GMC Acadia) home for the night to show my husband. The next day I returned and let him know my husband was unavailable and he only had a chance to look at the car and not drive it. He gave me some numbers (that were pretty fair) and told me that I could take it again for the night so my husband could test drive it. We had our daughter with us and he helped me with the car seat, got her an orange, just went above, little things here and there. He wasn't pushy at all and gave us (what I think) a great deal. The owner of the dealership stepped into the office and introduced himself to my husband, told him if he needed anything let him know and don't hesitate to call. I wasn't in the room when the owner came in. When I can back David was telling my husband how involved and awesome it was to have such a great owner. Then a little later the owner came and introduced himself to me. Makes you feel like they really care. After we purchased the vehicle I bugged David a few more times with questions. He called me back every time and made sure everything was taken care of. He told me don't hesitate to contact him for anything car related. He was just awesome. He wants our business even after the sale, stating if I need to get my car serviced and I can't get it to the dealer he would find a way to help me get it there. Just the best car buying experience I've ever had. So very happy with my purchase, especially since I was nervous about buying a new car and finding the right one for the right price. I would definitely recommend David Shapiro and Allen Turner Chevrolet.

tlauer

Apr 27, 2016

I had one of the best buying experience with Allen Turner Chevrolet. We were treated with respect and given the best price possible for the vehicle we were buying and selling. It was not a long drawn out afternoon. Very knowledgeable salesman...David Shapiro...completely awesome in making this a positive buying experience.

WStancher

Apr 24, 2016

Jessy was top notch knew the product well recommend to anyone who wants to buy a new car just AWESOME will be back to buy another car or truck SOON

178000 Miles Strong

Apr 23, 2016

After completing some DIY maintenance on a 2004 Trailblazer I realized there were a few items needing attention which required more diagnostic expertise than I had. I took it to Mike who did a great job understanding my needs. He utilized Cassey as the technician who did a top-notch job with the needed repairs. To no ones knowledge at the time an error was made during the repairs, but the error is not the point of this write-up, instead the point is how professionally the error was dealt with. Upon discovering the error on the drive home I returned the vehicle after hours to the dealership and contacted Mike the next morning with my additional concerns. I needed to say very little and Mike was already correcting the error and promptly identified it will be fixed without hesitation and on the dealerships dime. Mike and the service staff are truly professional and very easy to deal with. They address issues and make it right. Thank you!

David Chastain

Apr 22, 2016

Thanks for working me in for my oil change. Marvin Hall set up the appointment and Michael Albright did the paperwork. Good guys both. Thanks, Dave.

Ramrod

Apr 21, 2016

Always a pleasure coming here. Marvin is the best, lounge and refreshments very good as well. I prefer to do business locally when treated right.

Sam

Apr 20, 2016

Jessy was wonderful to work with! Very professional, friendly and helped us get exactly what we wanted. Highly recommend him for anyone buying a vechile. Eric was helpful too!

TowGator

Apr 20, 2016

We were on the road, got a check engine light, stopped at Allen Turner Chevrolet, Marvin our service advisor got us in, fixed the problem, got us back on the road. The best part was total was less than he quoted us! Best dealer service experience I've ever had! Thanks Marvin!

SGH

Apr 19, 2016

Quick easy and painless. The "Guru" David Shapiro was great and made purchase simple. Driver Ray met me half way to pick up truck and very pleasant

BIGDAYS99

Apr 18, 2016

We had a great experience purchasing our new Chevy Colorado here. Our salesman Justin was very friendly and helpful. The process was painless and went quickly.

earla

Apr 18, 2016

I had already completed one review was unsure if it went through. Great experience Salesman was engaged and always smiling. New car purchase went very smooth and worked to get every thing done promptly.

sht5485

Apr 18, 2016

Mr Mechrek was very nice to deal with as was the finance person. I've bought there before and haven't been disappointed. Only thing I forgot was to have them fill the tank for me , my bad lol.

geoffrywilson1

Apr 16, 2016

The customer service received at this dealership was top notch. Our sales rep Jessy was very attentive, polite, and very honest and upfront providing excellent information to aid us in the best possible direction for selecting and procuring our new vehicle. I would beyond a doubt recommend this dealership to friends and family.

Marcia & Joe

Apr 15, 2016

Vehicle taken back for service promptly. Courteous employees. Complimentary drinks and snacks awesome. Overall great experience ! Bought vehicle in Milton but will definitely be returning to Crestview for additional service.

TedS1845

Apr 15, 2016

Went in for front brake pads/rotors turned. It took just slightly over an hour and I was back on the road. Thanks. It was a pleasure working with Mr. Albright. He was very professional.

69Mach390

Apr 14, 2016

I shopped around with every dealer in the South East looking for a new Chevy SS. They were extremely easy to deal with. Joe gave me a great price, no fuss. He was easy to get ahold of and even helped coordinate shipping the vehicle.

WEAPONS

Apr 14, 2016

Mike in the service department did an outstanding job of explaining what maintenance , parts and time would be required to repair the rear axle on my 2012 Silverado. Mike also provided a courtesy ride to my home and back to the dealership to pick-up my truck. The ride was very much appreciated. It was great working with Mike who is a true professional who knows his job and he makes sure that the customer needs are taken care of, he called me several times to let me know the status of my truck. Mike and the maintenance crew got my truck back to me a day early. Excellent service keep up the good work.

Wren

Apr 14, 2016

I have been using this dealership for years and always loved the service department. When Allen Turner first took over, he made changes to the service department and it went downhill. However he saw this and made changes again and its finally back to a wonderful group and great service again. They treated me so good on my car I traded my truck in on a new while I was waiting on my car.

1957James

Apr 13, 2016

Worked with Zia for our new vehicle purchase and never felt uncomfortable or under pressure. She was very polite and gave us the room when we needed it to discuss our options. Eric also very helpful in explaining our service contract options, again definitely no pressure at any time.

LYDIA43

Apr 13, 2016

I have been using this dealership for many years, and have never had any problems. They are always friendly and knowlegdable. Marvin in the service department welcomes me by name and always explains the services provided at the time. makes recommendations for up coming visits..

harry

Apr 11, 2016

I have had random security ignition issues with my new Corvette since the beginning. Jeff Henson & his team stepped up to the plate and are getting the job done. Parts are on order and hopefully I will have another positive review to place after the new parts are installed.

harryhk

Apr 9, 2016

been great so far keep up the good work .david cole was great .i have not had service done yet but i'm sure they are great also .harry

Mark

Apr 6, 2016

I had an issue with my truck vibration, I did not buy from Allen Turner, but after going to two other chevy dealers with zero luck Larry was a breath of fresh air. He told me what he could do and then did it. I have told everyone and my next chey will be with Allen Turner!

BERTHA

Apr 5, 2016

Enjoyed working with Zia Holly and Al Sienko they were very professional and willing to work with the customers needs. They work very hard to meet my financial needs.

mindy

Apr 5, 2016

I took my truck in to have it checked as the front end would not align. Ended up having to replace ball joints. They had the truck several days waiting on parts. After picking the truck up after repairs were made, I had to return to the service center because the truck was making a horrible metal on metal sound when the brakes were applied. I was told the brake plate needed to be adjusted. I later had to return because the front end of the truck was lower than it was before and the front passenger tire was scrubbing on the fender well.....pulling the metal away from the underside of the fender well. I was told that a bolt, can't remember what it was called, was missing on the driver side and the one on the passenger side was loose. They tightened the one bolt and had to order a bolt for the other side. I was told I would have to bring the truck back when the the other bolt came in. I returned a few days later for the bolt to be installed. I was never charged for this as I am pretty sure the mechanic failed to put the truck back together after the initial repairs were made. I was not ever given a loaner car because there were never any available. I had to take time off from work each time I had to return to the dealership. My primary concern is whether or not anything else was not properly repaired, which might in turn be a safety concern. I have no intentions of ever returning to the service department as I'm not really sure your mechanics are qualified to perform the job they are doing. I have no issues with the Service personnel....just the mechanics. They obviously didn't even drive the truck at any point to see if there were any issues after the repairs were made.

lenddave

Apr 4, 2016

I met Joe Units at the door moments after arriving at the dealership and was so glad I did. As a fellow military veteran we hit it off right away. I found his honesty, integrity and charismatic personality an awesome surprise as compared to my previous new auto purchase experiences. Joe's low pressure approach to car sales was refreshing and his knowledge of the vehicle impressive. I felt as if he did a great job securing me the vehicle I wanted at the price I was hoping for. I highly recommend him for anyone looking to put the fun back into the car buying experience. Allen Turner Chevrolet is lucky to have him and this dealership will be my first choice for any future Chevrolet purchases.

raemoose68

Apr 3, 2016

Had an 0800 appointment for oil change/27 point checkup-2 1/2 hours later vehicle was ready-also was price increase for use of synthetic oil of which had recently went up $10.00 to cover such- When I have an appointment I really expect better service as I own two vehicles and have always had them serviced at this dealership-had less waiting time when there were no appointments-almost in and out time. Will have to think about where to have my vehicle serviced next time as to above experience. THIS IN NO WAY REFLECTS THE COURTESY-KNOWLEDGE AND PERSONAL ATTENTION THAT MARVIN HALL HAS PROVIDED TO MY FAMILY AS CUSTOMERS. MARVIN HAS ALWAYS TAKEN OF THE PROBLEM AND GIVEN US THE ATTENTION THAT LOYAL CUSTOMERS DESERVE. YOU COULD SAY IT WAS "JUST ONE OF THOSE DAYS' BUT MY SON-IN-LAW EXPERIENCED THE SAME ISSUE

MasterBlaster

Apr 2, 2016

My experience at Allen Turner Chevrolet was a no pressure enviornment. Myles Willsey provided great sales representation, answered all of my truck buying questions, and took the time to ensure all of my new vehicle's requirements were filled. This was the easiest vehicle purchase that I've ever made. No pressure, no lengthy waits, excellent service and a staff of professionals.

WOODERIC

Apr 1, 2016

Fast quality service with minimum wait time. Warm friendly staff. Always a pleasure doing business there. Would recommend this dealer to anyone in the local area!

ROB2016

Mar 30, 2016

JOE UNITS Is A Wonderful Man To Work With...Very Knowledgeable About The Cars On Lot. Very Good People Skills...Looking Forward To Working With Him Again In The Future.

SPARKY042

Mar 30, 2016

Excellent service and the shuttle service was quick. This was a weekend service and was not sure if the shuttle was avaliable, but the dealer supports weekend shuttles as well. Great job.

Deb560

Mar 27, 2016

The staff at Allen Turner was friendly and very helpful to get me a good deal on my new truck I would recommend Allen Turner to everyone who is in the market for a new vehicle.

Daptrain

Mar 26, 2016

Worked with Zia on a trade in and purchase of a Chevy truck she did a great job and took care of my needs and requestsThanks Zia

Victorcole5

Mar 25, 2016

You are the best dealership that I ever seen around They doing the best work with the customer stay satisfied I've been happy whith that deal

KINGFISH7777

Mar 24, 2016

Easy to work with and no hassle or surprise during the order and delivery process! Also, they treat the military right, to include this retiree.

Scott2016

Mar 24, 2016

The entire experience was excellent. Easy to make an appointment, quick confirmation, reminder, friendly atmosphere, quality customer service, attention to requested services, adviced about a recall, and completely satisfied!

Jessicapressley

Mar 23, 2016

Jeff Henson and his team rock! They make the buying experience hassle free. I've purchased 2 cars from them in a 1 year time frame. They have a customer for life!!!Jessica Pressley

KLAW4

Mar 22, 2016

It was a busy Thursday afternoon...I understand that several were out sick, but your team of professionals managed to do a great job while controlling the chaos of an overloaded.I always can count on Allen Turner Chevrolet!Thank you!Kim Law

whitney18_05

Mar 22, 2016

I have used the Chevrolet dealership in Crestview for 10+ years and never had any problems with the quality of work until recently. Over the past year, really since its been Allen Turner, each time Ive taken my car in for service I ALWAYS have to take it back because something wasnt done properly. Last February I took it in for an oil change and they said I should do fuel cleaner, so I agreed. Bad choice! A few days after they completed that my car was driving horribly, sputtering and wouldnt go over 25-30mph or just go dead. Found out the throttle body went out. A few months later I had my brakes replaced and had to take it back a few times after that because it was making a horrible scrubbing noise, no one there could tell me what was causing it other than it was due to the type of car it itthat made no sense to me. The brand new brakes sounded worse than the ones that Id had on for 80k miles. They said the rotors were fine, and it would be a waste of money to replace them. The service manager rode with me and told me to just turn my radio up if it was bothering me. Then I had a headlight bulb go out. I took it in for replacement (because its a pain to get to without the proper tools), but they didnt put the headlight back in the frame correctly. I was just dealing with it, then my passenger headlight went out and I couldnt see anything because by them not putting my headlight back properly it was shining up in the air. I took it back and they fixed that and the other bulb and knocked $50 off the bill. A few weeks ago I took it in for an oil change and they said based on my mileage I needed a coolant flush and brake fluid flush..I hesitated at first because of the experiences Ive had in the past but agreed since they were going to have it in for the oil change anyhow, $290 later. When I picked my car up I was called within 10 minutes and asked to bring it back because there was fluid on the ground. I took it right back and the technician looked it over and said it was just residual fluid and everything was fine. Within a week I started hearing water gurgling under the dash, so I called Allen Turner and was told they were too busy on Monday mornings and I could bring it the next day and if there werent any service soon lights on or if it wasnt running hot then it was okay to drive until the next day or so. And at that moment it wasnt running hot, but within 10 minutes the temperature gauge was moving its way to HOT. So I took it in anyway and they looked it over said there was air in the lines from the coolant flush. They said they fixed the problem, by getting the air out and refilling the coolant. Two days later I heard the same noise and took it back and was told the water pump was bad. Now I had NO problems with my car until they did their service on it. This was now a $607 job. They offered to pay the labor($457) if I bought the parts($150), so I agreed since I really couldnt drive it while its running hot. Then I get a call the morning they are to replace the water pump that my exhaust manifold is cracked. And again they offered to pay the labor on that if I would pay for the parts ($133)..still ended up paying $300 for this. So I went in for a $40 oil change and came out paying over $500. I agreed since I felt they caused the problems when they did the coolant flush on it. I then took it to an experienced mechanic to have it looked over because it is now making a new noise, whining almost when I accelerate or decelerate, sort of sounds like a diesel and I dont trust Allen Turner. I do have to say that Marvin Hall was very helpful and understanding through this, and I do appreciate his help. I have been using the dealership for oil changes and maintenance services because I felt they were certified mechanics and knew what they were doing, but have since been proven otherwise. And apparently brake fluid flushing is not necessary. I would not recommend this dealership. I just dont like being taken advantage of.

Ebbimuldoon

Mar 18, 2016

Everyone there is sooooo nice and greetful! They have so much to offer! Joe units (the salesmen) is SO AWESOME!! If you ever stop by this dealership, that's the man to see! He makes sure his customers leave happy. I was purchasing my very first car. I was very picky and specific. I told Joe exactly what I wanted. Knowing that it was my very first car he definitely got it for me. He didn't send me off your another dealership or suggest a different car. He was determined to get me my wish. I couldn't be more happier with this car, I felt like it was birthday. Haha DEFINITELY SATISFIED. Thank you Chevrolet yall are awesome and I'm telling everybody!

Planemann

Mar 18, 2016

One of the best dealerships I have been to in a long time. Dave Shapiro was great. No pressue. I actually drove three cars before I decided on the GMC Terrain. Every thing fell in to place, the deal went smooth. Dave went out of his way to help.

Robb

Mar 18, 2016

Had an appointment, dropped the truck off, and then received a call telling me the service was done before the actual appointment time. Doesn't get much better than that for service. Also, Marvin Hall was very friendly and helpful.

Karen

Mar 13, 2016

Our salesman, David Cole, was excellent! We had been searching on the Internet for a specific year and make of truck. On Saturday, we narrowed our choices down to a couple of vehicles. I did the inquiry thru the Internet. Even though it was way past lot closing, David emailed me back with additional information regarding the truck. Then on Sunday, even though the lot was closed, he set up a time (thru email) for me and my boyfriend to view the truck on Monday morning. I was so impressed with his willingness to work with us on our schedule. We did buy the truck which was an excellent value. We will buy our next vehicle from David!

mblizzard13

Mar 12, 2016

Joe Units was our sale man, he did a great job of helping us. We were very pleased with our experience at Allen Turner Chevrolet and will shop there the next time we are in need of a vehicle. Joe was very professional and made the experience very pleasurable.Mike and Theresa Blizzard

Riverchase

Mar 11, 2016

Great team. Justin helped me get the exact make, model, features, and add-ons I wanted. No pushy sales technique or squirrelly upsells. Everything transparent and upfront. I appreciate that. Bought a Laser Blue Chevy Colorado WT. If you're in the market for a new Chevy, go see these guys.

LOISARD

Mar 8, 2016

Mr. Units was such a great help in getting the finance rate and payments that we had in our price range. Thank you Allen Turner Chevrolet!

ericabottom

Mar 7, 2016

As always, Mike at the Service Center was professional. I went in for an oil change, Mike and the mechanic informed me that a few maintenance items were due and showed me that my tires were in need of replacing. Instead of just telling me, they showed me the areas on the tires that were worn. I was unable to leave my vehicle that day, but they set me up for a future appointment. Thank you Allen Turner for being a respectable and trusted dealer and service center.

stacy-dawn

Mar 5, 2016

Brandon our sales associate was cery professonal and helpful. I have told all the people i know that the nex time they want a car to go to Allen Turner of Crestview and ask for Brandon. I in the many years that i have purchased a car this was the best experience ever! Thanks for a job well done

Hoffman

Mar 3, 2016

Zia was our sales person. She was awesome; very friendly, patient eager to help find what we wanted without pressure. We really appreciated that. We are very happy and will recommend your dealership and Zia

Rhino

Mar 3, 2016

Any problems I have had was resolved in a very timely period. I am satisfied and will return . My experience with Allen Turner Chevy Has Kept me from going out of town to get a good deal.

Richard Long

Mar 3, 2016

I'm very happy with the transaction i had with my salesman.The salesman was helpful and knowledgeable and assisted me fully.If i have a chance to buy another one there i will not hesitate.

Chilcoat22

Feb 29, 2016

Went to the dealership after finding a truck on Cars.com. Was greeted within the first 5 steps by Brandon. He was very helpful and had a lot of knowledge of the vehicle I was interested in. We went for a brief test drive then he showed me a lot of the extra features and showed me how to work almost everything in the vehicle. He never stopped trying to make sure he had exceeded my expectations.

Liza

Feb 29, 2016

Zia Holly was more than helpful with my buying experience. She helped answer all of my questions and concerns. I definitely recommend everyone to go there and experience for themselves the great sales team; as well as see how helpful Zia Holly is.

twothirty8

Feb 28, 2016

Great service department. Have used them for years and they just keep getting better. Everyone is courteous and helpful. I will continue to purchase my vehicles with Allen Turner chevrolet.

Rdickens35

Feb 27, 2016

Brandon was so wonderful!!! I can't praise him enough! He was very helpful and knowledgeable about the vehicles. He was concerned about meeting my needs in a vehicle unlike other places who just wanted to make a sale. I am so happy with my truck! Thank you

bethpike41616

Feb 26, 2016

Awesome buying experience! Zia was great to work with and so was the rest of the staff. I would highly recommend this dealership to anyone that's looking for a vehicle!

SIXOFUS1

Feb 26, 2016

Marvin and Mike were great. They both went out of their way to assist me in getting my car serviced. Was available to have my car service in a timely manner. Thank You and keep up the great work.

amy246

Feb 25, 2016

Just wanted to send a heartfelt thank you to Mike in Service. He is a pleasure to work with as he is professional, thorough and extremely helpful and realistic. I always know that he will explain everything giving me pertinent details and important information.Thanks, also, to the excellent Service Tech Crew, too! They are behind the scenes, but do excellent work.

HOWARDHILL56

Feb 23, 2016

Friendly and professional service. Very happy with customer support team. Very accommodating. Makes me feel welcome. Didn't have appointment but they had me in and out without any problems.

josh.kemper

Feb 22, 2016

The staff was very good. They explained everything to me in a way I could understand, without being belittling. They were also very understanding when I could not wait for the needed service and rescheduled at a convienant time for me

rgcummings

Feb 22, 2016

Always professional, always welcoming, always greets me by name, always prompt, no worries service, complete satisfaction: these are just a few of the reasons that I trust Marvin and Allen Turner Chevrolet with all of my automotive needs.

Jakonya87

Feb 20, 2016

The experience I had with Zia I loved it. I will recommend everybody to her.Zia was very helpful and understanding. She worked with us to choose the best car for me and my family, she didn't just throw us in any thing.

kamorrison87

Feb 20, 2016

Joe was a fantastic guy that was incredibly understanding for my situation. He was awesome at telling me about the vehicle I was looking at and also very in-depth about the certified process, as this is my first car purchase. He made sure to check in with me and always was available for any questions I had, and walked me through the entire process from the test drive to driving my new Camaro SS off the lot. Fantastic guy to work with, I will be sending my friends and family to him for any future vehicle needs. Thanks Joe!

bob1022

Feb 19, 2016

Brandon was an excellent salesperson to deal with, being sure of my satisfaction, Patrick was great to work with also. As a team everyone there was excellent to deal with, Thank You, it was a Pleasure and a great experience. Thanks Again, W. R. Blount

agagaggaga

Feb 17, 2016

Made same day appointment to get my oil change, which I was very happy about. I showed up 20-25 minutes early to fill out paperwork and perform walk around of vehicle. It took them 2hours to perform a simple oil change on my vehicle and when I asked about it the employee did not even go to the garage area but instead went to the parts department and chatted with his Co-worker. Once my vehicle was finally pulled out it took another 20 minutes for them to get my paperwork together for my signature. Definitely not worth the free oil change will not be back.

Greyhound lady

Feb 14, 2016

This Dealership was a true pleasure to work with from our salesman RJ to Mr. O'Malley closing our deal . They are courteous and professional and it was a joy to deal with people who care about their customers .

Crawford0416

Feb 4, 2016

My experience with this dealership was amazing! I had spent 3 days in dealerships only to find disappointment in them until I went to Allen Turner. Where I had gotten declined for 3 vehicles that were half the price at the other dealerships, Myles and Patrick got me approved and into a much newer and better all around vehicle. I would go back and see these guys in a heartbeat if I needed another one.

FlyMike55

Feb 3, 2016

We were dealt with promptly, courteously and professionally by Justin Gardner, Jerry Smith and Patrick O'Malley every step of the way during our purchase of a new 2016 Silverado 2500HD High Country. Since this vehicle had just come on the market Justin and Jerry had to do a lot of research to help us configure the model we wanted. They also helped us in using our military discount thus enabling us to obtain the best price available. The truck was excellently prepared for our delivery. This is the second truck we have purchase from this dealership (previously Award Chevrolet) and would highly recommend them.

billnginagraham

Jan 28, 2016

My overall experience with the entire Staff was exceptional. Negotiations were easy and fair. Would highly recommend this professional team to help you find your perfect vehicle.

Al

Jan 27, 2016

We started our car search around the middle if December. we had one set-back after another, but Myles and Zia tag-teamed and kept in touch with us. They asked all the right questions to determine what would be a good fit for us. We were originally looking for a small SUV, but they came up with other options that met our needs...They listened! We ended up with a real nice ride at a great price. I'd like to say I enjoy driving the car, but the wife hasn't let me. I think she loves it! I know she does. Thanks to the team, including Paddy and Jeff...my home-town dealership.

Metalrulz

Jan 23, 2016

Great Experience. Comfortable no pressure family environment. Justin Gardner top notch..knowledgeable and very helpful. Also impressive was the Financial side as they displayed the utmost in Integrity and completed the purchase with a feeling of elation. To conclude, Justin took the time to point out every detail and made himself available 24/7. His proffesional manner should be the benchmark for this and every car dealership. Thanks!

Swaffy67

Jan 23, 2016

I went into the dealership with a pre-approved loan and a GD supplier discount so there were no negotiations to deal with. I knew exactly what I wanted to test drive. The salesperson was very helpful with information for all of the vehicles in inventory and was more than willing to answer any questions during the test drive. We have purchased our last 4 vehicles at this dealership and I will continue to do so as long as they are willing to work with me.

timeless

Jan 21, 2016

The best car buying experience I have ever had. Zia was easy to work with. She explained everything and made sure that all the bases were covered. She went our of her way to make sure that all questions were answered and that we were completely satisfied before we left the dealership....A job well done. As for finance...a breeze. Paddy made the "business end" of the buying experience a pleasure. He presented all options and fully explained each one. I have purchased many cars but this was the smoothest one of all. My complements to Allen Turner Chevrolet.

2016Silverado

Jan 16, 2016

The entire crew gave me excellent service, with no hassles, no gimmicks to get me in the store or pricing of the vehicle. Everything was up front, and honest. Trade-in value was what I asked for and no last minute increases to pricing because I wasn't eligible for the incentives that they advertised the truck priced at. Service and financing was not high pressure, and everything to purchasing the vehicle was pleasant and not stressful. Great Dealership!

haiidenn

Jan 15, 2016

I loved this dealership! Roch is one of the nicest guys and he definitely helped me pick out a great first car. 10 out of 10 stars for sure.

Simmons

Jan 15, 2016

We purchased my husbands truck from allen turner and was very pleased. So we was glad to be able to go back and deal with them again when purchasing my vehicle.

Airborne5780

Jan 13, 2016

I had no problems at this dealer the deal was fast to my standards and every question was answered timely and truthfully no bull my $ales man Roch was amazing and will def be going back

Bombxxsquad

Jan 13, 2016

The customer service was great, they really work with you and it's a overall good dealership!i totally recommend this place,their workers are great!!

carol

Jan 12, 2016

our son purchased a vehicle from allen turner Chevrolet and salesman Justin gardner. we were so impressed with the customer service he received that we told Justin the truck we wanted and he searched until he found it. great deal as well as customer service. service department also has people that go above and beyond to help customers. everyone at this dealership very friendly and work to make you the customer know you are important to them.

Irishpaddyvan

Jan 11, 2016

We have been searching for a Chrysler mini van for months and even though they are a Chevy store Allen Turner Chevy was the only one to follow up with me and help me find it. We wanted to keep our business local so we only shopped the Crestview stores and Zia stayed in contact with us just often enough that when she got the van we were looking for in she let us know. We love our new (used) Town and Country and Zia along with the sales manager David are the best!! Eric in finance was so nice also and helped us find a great loan. I would recommend this store to anyone looking for a new or used vehicle!!!

taylin0628

Jan 11, 2016

My time was respected and the sales people were very informative on the vehicle that me and my wife were looking for. My wife and I got a great deal on a new 2016 Chevy Cruze!

Chefharris74

Jan 6, 2016

This is the second car that my family has purchased from Allen Turner Chevrolet since our move from Missouri to Crestview, the last purchase was our 2012 silver Chevy Camaro, beautiful car and Roch was again a great salesman. Knowing that we couldn't get our hands on our hefty down payment til January 6th, we were trusted to take the car on our trip to Orlando for business, in doing this, this allowed us to cancel our rental car and hit the highway in style. Walked in on January 6th with a cashiers check and that's how business was done, couldn't ask for a more smooth transaction than this. We will be back!! Thanks to their team in Crestview, we are proud owners of a wonderful Camaro!!

Jay Altair

Jan 6, 2016

The folks over here really helped me out. I visited a dealership a day prior and recieved the entire shaft. Over at Allen Turner, the folks are so transparent. Nothing to hide and total truths are spoken. Zia Holly was my sales person and she did everything in her power to get me into something nice. I fell in love with the experience here at Allen Turner. I highly recommend

Jbev89

Jan 5, 2016

This is by far the worst dealer I have dealt with. Do not buy from allen turner Chevrolet. I bought a brand new Chevrolet impala and with under 3000 miles the car has had to go back and forth to the service dept 6times for multiple dif issues. I have spoken to the owner and the service manager to get out of this lemon of a car and there response is to trade it in but you will take a loss I paid 31 thousand for this car. DO NOT SHOP HERE!!!

Silvertrick

Jan 5, 2016

Courteous, conscientious and and professional staff made my purchase a very pleasant experience. From the sales staff through the finance department everyone was prompt, attentive, and friendly. I would definitely recommend Allen Turner Chevrolet anyone considering a new Chevrolet purchase.

Mad farmer

Dec 17, 2015

Needed a battery replaced on a new Cruze. Called for a service appointment and was told it would be at least 2 weeks at the earliest. I'm sorry to say I lost my temper with the service personnel. I have heard many bad rumors from others. When Mickey was service manager at Award, I had confidence in the dealership service dept. Award sales was second to none. I could always get a straight drive out price on a vehicle. Those days are gone. Buyer Beware!!!!

Jbev89

Sep 16, 2015

Bought 2015 impala from them had it two months and has been in and out of service 6 times trying to get the dealer to help with this issue and they refuse

schultzie82

Mar 23, 2015

The dealership scratched my car and there were manufacturer defects on the bumper. I delt with Jeff Hensen on many of the issues I had with my brand new malibu. I have never been treated so horribly in my life by a business. Jeff ridiculed me then sat in front of Allen Turner when I had a meeting with him and back peddled and lied about his behavior. Allen Turner supports this inappropriate and mistreatment of the military community by his general manager. In fact Allen Turner told me I was trying to get something for nothing. My advice to everyone that reads this review is go to Preston Hood Chevrolet. Everyone in okaloosa county should boycott Allen Turner Chevrolet. If you find damage on your car within the first three days of owning it take it back and demand a full refund the salesman saying being it back we will fix it is the biggest lie I have ever experianced. Allen and Jeff did more work to get out of fixing the car when it was completely under warranty. Thank god Preston Hood Chevrolet knows how to run a business and treat the military community.

Kandy Baisch

Feb 1, 2015

Buying our 2013 used certified Equinox was the best experience ever buying a vehicle. David Cain was very professional and helpful. No pressure salesman. If in need of another vehicle, this is the place I would return to! Awesome customer service!

Deborah Crabtree

Jan 6, 2015

The service department at the now Allen Turner Chevrolet is the reason we purchased our car from them.

Gale Freese

Dec 31, 2014

Everybody is real nice and friendly. They explain what has to be done and cost and update on the progress of car. thank you all gale freese

Michelle Henderson

Dec 28, 2014

Friendly staff, great people to have a car though always willing to help.

Tonya Johnson

Dec 26, 2014

I wasn't there, someone isle was waiting on my car for me. The only complaint I have is when the service manager called me, he didn't leave a message. I just noticed the missed call.

William Miller

Dec 25, 2014

Marvin in Service department went out of his way to make sure my 2015 Silverado 3500HD was repaired to my satisfaction. He provided me a loaner vehicle and kept me updated as to the progress of the repair in a timely manner.

Robert Luitjens

Dec 22, 2014

No pressure very relaxed new car sales process. Sales representative was very easy going and knowledgeable. The overall experience was very pleasant.

Service Department

Dec 21, 2014

My daughter brought the 2011 Equinox for a smell in the cabil and for the headliner was hanging. They changed the in cabin filter and are in the process for replacing the head liner.

Glen

Dec 15, 2014

The service dept. is always helpful and efficient.

Debbie

Dec 12, 2014

Effortless purchase. Salesman even helped me transfer insurance while at dealership. Great inventory and facilities.

James Breitenfeld

Dec 9, 2014

Love the used car we bought. Salesman very helpful and knowledgeable

Daniel smith

Dec 4, 2014

Rodney was great thank them for all they did overall very friendly

LMB8916

Nov 27, 2014

During the new truck review process, Mr. David Cain was very professional and courteous in every way. Along with a fair trade in allowance, I was afforded every discount option available.

David Marable

Nov 14, 2014

Fast service, excellent service and parts personnel!!!!!!!!!!

John Brock

Nov 14, 2014

Bill Spears and everyone involved in our purchase of the new Traverse were great. They all worked hard to bring in a vehicle for us and get it prepped. Excellent buying experience.

Betty Stokes

Nov 13, 2014

I can't say enough about Allen Turner Chevrolet in Crestview. Had a great experience, no pressure and no disrespect because I was a female on my own. Rick Phelps, my salesman who is now my friend, was very informative about the Corvette. He has since called me asking how things are going with my new ride. I couldn't ask for a more knowledgeable salesman. Allen Turner spoke to me every time he passed by. I was very impressed with the Godly people in this dealership and the Manual of Life I found in the glove box of my car. I shouted with joy when I got home after finding the New Testament. This dealership is like no other. I believe God placed me in this dealership for a reason. To purchase this car. I was having a hard time believing that I could do this, but God told me that He had blessed me abundantly and to be grateful, joyful and happy. I have started to preach here and I know you probably can't print this, but Wish you could. I love my Heavenly Father and I'm thankful for Allen Turner Chevorlet.

Robert Hathcock

Nov 12, 2014

Professional and knowledge actions in a timely manner

James Griffin

Oct 30, 2014

Excellent service. On time acceptance and on time delivery after service.

Jimmie Wells

Oct 17, 2014

XeroxVery friendly down home type of service. Got my truck inright away and even noticed there was another recall on the vehicle. Let meknkw and fixed both recalls efficiently.

Thomas Bragg

Oct 2, 2014

The salesman Ronnie Berry was quick to give me his attention when I was searching for a car. He was very professional and worked with me on an outstanding basis. He got me in the car I wanted for a great price. There was an issue with the car having a scratch and rock chips on the hood. He has been taking care of this discrepancy as quickly and professionally as possible. He and all thee employees I've had to meet with have all had a positive, friendly attitude. My customer experience was overall outstanding and I would and will recommend Allen Turner Chevrolet to everyone I know.

joanie wilson

Apr 18, 2014

Great salespeople. Excellent service.got what I found on the website. Very courteous and very helpful.

Jennifer M

Apr 16, 2014

They went the extra mile to deliver the car I wanted! They didn't have one of the lot, but after a few days of searching they located my car. I had it within a couple of days, and I could not be happier! Great staff!! They are always professional and courteous!!

tess1856

Jul 3, 2013

This was our first time going to Award Chevrolet to look at vehicles. David Cain was our salesman and was there every step of the way. He helped us with the different vehicles we wanted to test drive and answered every question we had about the different vehicles. He was very professional and through his actions he made us feel welcomed at Award Chevrolet. We did not feel like we were being pressured to buy something we really did not want and he left that decision up to us. I would recommend David Cain and Award Chevrolet to anyone looking to buy a car.

maryking623

Apr 16, 2012

Dear David Cain I wanted to let you know how happy I am with my 2012 Cruze Eco. I took it for a two day road trip to Biloxi, MS this week. It did really well on the interstate. The ride was really smooth and I really like having cruise control in it. The gas mileage was great. It was 36 mpg with the automatic transmission for the entire trip. I am really happy to see the gas mileage be that high. The ride is very comfortable and everything handles well. It also looks really sharp with the blue metallic color. Friends have told me how nice it looks and enjoyed taking a ride in it with me. It was a pleasure to work with you on my car purchase at Award Chevrolet. Sincerely, Mary M. King

Kevin Bryant

Jan 13, 2012

FIRST I would like to thank Mr. Roy Graves service director at Award Chevrolet, Inc. Crestview Florida! He's the only one who acted as if he cared but, the other two service managers really need to work on their customer service skills really bad! Roy discounted the total price but 8 mile or so my check engine light came back on for one of two that was in it when I dropped it off three days ago and I had to bring it back the next morning over all experience with this dealer very poor!

jrsimms1234

Nov 26, 2011

Get a out the door price before you buy.Award Chevrolet is the place to buy. Went to four different GM store's looking at Silverado's and Sierra's after getting the out the door prices I save alot of money, No hidden fee's (Over $900.00 Savings) David with the Internet Dept did us a great job.

jrevans

May 29, 2004

Crestview and surrounding areas are lucky to have a dealership like this one.