Used Cars for Sale at Anchor Subaru in North Smithfield, RI

Patricia Choiniere

Oct 31, 2016

Dealing with Jorge Navarro is like dealing with a good friend. He listens to what you say and helps you with the buying process and afterward he makes sure that you understand your new car. He explained all the new features in the car and made sure that I was satisfied with my purchase. I would highly recommend Jorge, he is a first class salesman.

gking01588

Oct 30, 2016

Bill is exceptionally knowledgeable and professional He explained all the features of the car and gave me the most thorough orientation to a new vehicle I have ever received .

eagle5328

Oct 25, 2016

Recently went out looking for an affordable, yet dependable Subaru that I could use for my needs (outdoor activites). Jorge, the salesman, was extremely welcoming and professional throughout the entire the experience. He was very responsive to any phone calls made regarding my inquiry and I felt like my car was in good hands. Very happy with my experience at Anchor Subaru.

Maureen S

Oct 25, 2016

This was our first time visiting Anchor Subaru. My husband and I knew we wanted a new Forester when we walked in. Our salesperson, Danielle, was great. She was very knowledgeable about the product and did not pressure us, which is always nice when buying a new car. I would absolutely recommend this dealership if you are in the market for a Subaru.

Anchor fan

Oct 24, 2016

Peter Frain was knowledgeable and friendly. He has a very relaxed approach, and was very generous with his time...no high pressure tactics here!I was especially impressed with how detail oriented he was AFTER the sale in getting us comfortable with our new Subaru Legacy. I think he's really committed to provide a great experience and support to his customers.Highly recommended!

jumaher

Oct 24, 2016

Kevin was really nice to work with. He was very friendly and professional. I though it was really nice of him to spend time showing us the car and all of its features.Highly recommended!

rowlajim

Oct 24, 2016

Buying a new car for me is a very stressful experience. From other dealers I normally feel pressure to commit to buying and not leave until the deal is closed. At Anchor Subaru I found none of this. But what I did find was a wonderful team of people (Orifio, Kevin and Carl) that put their customers first. I can't say enough about how great I was treated. Kevin went the extra mile to make this buying experience completely stressless. I left Anchor Subaru feeling not only did I get a wonderful car but that all the people I worked with really do care about their customers.

Allycakes73

Oct 22, 2016

This was my first ever car buying experience, and this location was the first establishment I went to test drive cars. It set the bar high. Kevin was nice, polite, good humored, and straight forward. The test driving process was easy and the whole team at anchor was helpful through every step of the purchasing process.

em1872

Oct 21, 2016

This was the best experience I could have had for purchasing my first car. The team was extremely welcoming and the first time that I arrived on a rainy day, the sales team was happy to escort me outside to see the vehicles on the lot. I worked closely with Kevin Falcone and he was amazing from start to finish! He walked me through the process about how they determine price and worked with me to reach a final sales price that was within my budget thus allowing for me to get the car I really wanted. Not many people take the time to explain everything and work within my budget but Kevin as well as the finance team did a superb job. Start to finish, the process took less than a week and was as smooth as possible. I can honestly not say enough good things about this dealership and definitely look forward to working with them in the future.

Paula Salisbury

Oct 21, 2016

Simply put, I had the best car buying experience of my life at Anchor Subaru. Having had two bad experiences with car dealers in the past, I would consider myself a difficult customer. Everyone that I communicated with at Anchor answered all of my questions, gave me real numbers that didn't change when I arrived at the dealer, and did everything that they promised! Anchor is my dealership for life! I highly recommend!!!

Douglk16

Oct 17, 2016

Best experience I have ever encountered purchasing a new vehicle. Process was amazingly fast. Peter F. epitomizes Anchor's hassle free and honest approach. Doug

Martina D

Oct 16, 2016

I have purchased a few new cars (other makes) in my past, but this purchase was by far the best car buying experience ever. Andrew Nickerson was my product specialist and he went above and beyond in getting me this car that I was looking for. His knowledge of Subaru cars is exceptional. Never did he make me feel pressured and his professionalism stands out. Buying a car can be a stressful and overwhelming experience. The staff from Anchor Subaru made this process a great one.

Paul L,OCT2016

Oct 15, 2016

The salesman we dealt with, Andrew was very pleasant, down to earth & exceeded our expectations. Our purchase was fast with no hassels. Made us feel like a family member.

Jane Forsythe

Oct 10, 2016

I did quite a bit of dealer/Subaru homework before purchasing my new/first Subaru. Many friends had done business with Anchor also. My salesman, Bill Johnson, was knowledgeable and patient while I test drove a few different models. I just love the Outback! What a solid car!

Wendy and Steve

Oct 9, 2016

Jorge Navarro made the whole process of buying our new (used) Subaru Forester a true delight. We felt totally confident in his assessment of the cars we were considering, but never once felt pressured in any way. His knowledge of Subarus is wide and deep, and personal as well since he's a long-time Subaru owner himself. Once we made our choice, he made the trade in easy and Carl Parillo made the financing paperwork a breeze. We can't say enough good things about our experience with Anchor Subaru, and we will be using them to keep our Forester in tip top shape for years to come. Wendy and Steve, Barrington, RI

Carolyn

Oct 8, 2016

Bill Johnson is a wonderful sales representative for Anchor Subaru. Bill was friendly, patient, and knowledgeable. He did not pressure me in any way and made the car shopping experience a hassle free process.

Loridevine

Oct 7, 2016

From the moment we stepped on the lot the staff were informative, kind, efficient, and responsive. No high pressure sales tactics and very accommodating to make sure our purchase went smoothly. Thank you Jorge and staff for the enjoyable experience (which is very rare in buying a new vehicle).

Anne P LaFleur

Oct 3, 2016

I had the opportunity to work with Jorge Navarro at the Anchor Subaru as I searched for a "new to me" Subaru Impreza. Jorge and the team at Anchor were terrific and Anchor truly had the best selection of used vehicles. Jorge spend considerable time with me to review options available and when the deal was done, he reviewed all the features of the car and answered all questions. I was assured that I could call any time with any questions that might arise. Jorge is certainly an asset to this company.This is my first Subaru and I love it. I will return to Anchor when I am ready for another car,

capeellyn

Oct 3, 2016

I recently purchased a used Subaru Impreza from Greig Isdale on 9/24/16 and had a surprisingly pleasant experience. I chose to make the 1+ drive from Cape Cod because they had so many used vehicles in my price range with the feautures I wanted, and am very happy I did. Everyone from the Internet Sales guy Tim Horton, to Greig, to the sales manager was very helpful and efficient.

GeoCumb

Oct 3, 2016

The team at Anchor Subaru was great to work with, we purchased a used Truck for our son and it was a pleasant experience, everything from the introduction of "May I help you " to the personalized delivery.. What a great experience and I highly recommend the Team at Anchor particularly Greg Washington for great customer Service and attention to detail.Thank You Greg

jmtestin

Oct 3, 2016

I had been researching and preparing to buy or lease a new car for about 6 months. So when I walked into the dealership, I knew what I wanted to drive and what I was prepared to pay. The salesman met me at the door, and got the cars for me to drive. When the drive was done, I told him I was ready to take a car home that day, and with little fanfare, he made it happen. While my research allowed me to tweak the initial offer a bit, we were so close at the beginning of the process that I knew I was working with an honest salesman.As many women know, trips to car dealerships can be very frustrating, with salesman being either dismissive or pushy. Working with Anchor was a pleasure, and I highly recommend this dealership to anyone who is considering a Subaru. In particular, if you want a salesman who is particularly low-key and lets the car sell itself, then be sure to ask for Greg.

NL

Oct 3, 2016

I worked with Andrew Nickerson as my salesman. He was honest, knowledgeable, listened to what was important to me, and sold me the perfect car for my needs and budget. No hard selling or trying to push me into a higher priced vehicle. He followed the sale all the way through and even called a few days after delivery to check in. The whole Anchor team was great. I would definitely recommend you visit Anchor and ask for Andrew. Love my Crosstrek!

Marie

Sep 30, 2016

I was told I would have a hassle free, honest, and straightforward purchase experience at Anchor Subaru and they were all true to their word. Thank you, Peter, for your patience and understanding and making the purchase a lot less stressful.

Gracie

Sep 29, 2016

First-time visitor and buyer at Anchor Subaru in RI, and this was by far my best car-buying experience. My sales rep Andrew Nickerson treated me fairly and with the utmost respect. He is extremely knowledgeable about the entire Subaru line, and takes the time to explain all of the vehicles features. Andrew never once pressured me during the decision or purchasing process. He was patient, through, and professional. My beautiful Legacy Limited was ready when promised. He also spent another 45 minutes - on an unbelievably busy Monday - reviewing all of the bells and whistles, and activated Startlink for me before I drove off the lot.Andrews follow-up is one more testament for his dedication to his customers and to Anchor Subaru. I have already spread the word to friends and family about Andrews exemplary treatment, as well as my satisfaction with my new Subaru.I can only hope their Service department is as stellar as their Seller. Thank you, Andrew, for the best car purchasing experience ever! And, two thumbs up to Bob Volpi !!

LoriK

Sep 29, 2016

I find car salesman and dealerships to be pushy. That wasn't the case at Anchor. From the salesman, Andrew, the sales manager, to the final finance guy, it was a very pleasant experience. I even stopped by service with a question and they were great. So glad I went to Anchor.

CrosstrekFox

Sep 25, 2016

I really appreciated the service from everyone here. From the service of Danielle who directly helped me to the rest of the staff who would always approach and offer assistance I really enjoyed my experience.

Android

Sep 22, 2016

Brought my Dodge in for service that I bought used at Anchor back in 2009. Ended up leaving with a very lightly used 2014 Subaru Crosstrek. Every member of the staff their from sales to service is great to work with. Their is never any pressure and they are willing to work with you no matter what the issue is. My salesman for the Subaru, Peter Frain, is a great guy and very knowledgable in the vehicles he sells. My previous salesman for the Dodge, Derek Lascola, is also highly recommended if your looking for a new or used vehicle. You will be pleased with any follow up service your vehicle may need in the work and price. Once, their new building is complete it will only be better. Will be back in 7-10 years for new vehicle, unless something else catches my eye before then.

Dina Azevedo

Sep 22, 2016

My husband and I had an excellent experience with our first lease ever!! Gladimir Guerrier {Glad} from Anchor Subaru, made the experience seamless. He was very professional from his greeting all the way to the end even when the vehicle was ready to be picked up. He was courteous, knowledgeable and confident in his product. We give Glad a 10!!

Baptista123

Sep 18, 2016

They were very attentive, i was taken care of right away. I was looking for a new car to last me a while and they were able to do that for me.

Stephen Skaggs

Sep 18, 2016

My sales representative Derek Lascola and Anchor Subaru made the purchase of my Outback an effortless and enjoyable experience. Derek is very sincere and trustworthy and I would recommend to anyone thinking of buying a car to stop by Anchor and talk with Derek Lascola.

Newcar

Sep 17, 2016

Very friendly and easy to work with. Greg even called multiple times after our purchase to check in and see how the new car was treating us. Great car buying experience!

spec.B

Sep 17, 2016

Great experience at Anchor Subaru. Everyone I dealt with was very helpful. The people that work there seem to all be Subaru enthusiast...not just salesmen!

Sara R.

Sep 4, 2016

This is my second time working with Derek to select the best vehicle to fit my needs and my budget. He's proven himself as honest and professional. He really makes the entire process feel personal, fun, and easy. Subaru sells itself as a reliably amazing vehicle but the staff at Anchor makes me keep coming back for more.

Carformom

Sep 2, 2016

Both of my car leasing experiences at Anchor Subaru have been straightforward, professional, and hassle free. There was no rush and no hustle, and great courtesy and skill in all aspects of the sale. Bill Johnson was stellar to work with. I will continue to use this dealership for sales and service.

SA

Aug 28, 2016

I went to Anchor for the lease of a new 2017 Subaru Forester. I had worked with their internet sales manager, who had actually given me full lease info (which is like pulling teeth from some dealers). Not only did she actually provide all the info I requested, but Anchor managed to get me the best lease price. Once I got in the dealership, Jorge took care of everything. He was extremely helpful and took the time to walk my girlfriend through all the features of the car, explained all the documentation and process, and we were out of there quickly since I had it prenegotiated. Would totally recommend this dealership from start to finish!

kpd777

Aug 26, 2016

I am a repeat customer at Anchor Subaru, Every subaru I have purchased is excellent, great in the snow. The Sales staff and finance people and service are excellent .My salesperson is Jorge Navarro and he has been my sales consultant for around 10 years.Totally satisfied.I just purchased a 2016 Subaru XV Crosstrek and I am very satisfied with this vehicle.

ktwin_22

Aug 26, 2016

Being a first time mom of a young child with a car that unexpectedly needed to be replaced, a new car was not in our plan, or budget. Bill Johnson, our salesman, took not only our budget into consideration, but also our needs to find exactly the perfect vehicle for us. He was patient as we lugged around our conversion carseat from car to car to ensure it fit and connected properly, adding funny stories about his journey through parenthood along the way. He pointed out Subaru's exceptional safety records to comfort my nervous mommy fears about keeping my son safe while traveling. When an unexpected emergency took place with our son, causing us to miss our appointment to sign purchase paperwork, rather than being frustrated, I got a personal call from Bill on his day off to simply check in on the welfare of our son after his accident and a direct email from Bryan Benoit, owner of the dealership, just to send well wishes to our family. As soon as our little guy was all better, the dealership welcomed us back right where we left off, even telling us to bring our little guy in so they could meet him. Negotiations were more than generous, as I felt the sales team truly understood our situation and how far a couple hundred dollars can go when you have diapers and formula in your budget! Once the car was ours and Bill's job was done, he sat in our new car with us for almost 30 minutes explaining every bell and whistle throughout the car so we could operate it at its fullest potential without necessarily having to read through the manual. That was great! I couldn't be more pleased with the personal experience I received from what is often seen as a stressful process and am pleased to say that Bill, Bryan, and the rest of the Anchor Subaru team went above and beyond to make this experience pleasant, comfortable, and even fun! Thank you to every one of you!

Sandra Penny

Aug 26, 2016

I had a good experience with the purchase of my crostrek at Anchor Suburu. I do need a little more time with Grege, my salesman, to go over some features. I feel the car was made for me. It rides beautifully.Thank you,Sandra P.

jan8686

Aug 23, 2016

Ended up at Anchor Subaru after a disappointing experience at another dealership. Ended up purchasing what is now my 4th Subaru thanks to Mike Hersey-was very knowledgeable and made the buying experience a pleasure. Jane W

RichardW

Aug 23, 2016

The purchase of my new Subaru Outback was the best car buying experience since I have been buying cars. My sales person was exceptionally thorough on presenting the car and delivery. For the first time in years, the introduction to the car included a detailed tour of the engine compartment. Refreshing and informative. Anchor Subaru had great reviews and now I know why. Great purchase experience!

Kevin

Aug 21, 2016

I purchased my 4th Subaru with the assistance from Bill Johnson. Bill was very pleasant and knowledgeable. The negotiations were very fair and professional. I would recommend Bill and Anchor Subaru to any potential car buyers.

nferrari20

Aug 20, 2016

I am a repeat customer for Anchor Subaru. I was very pleased with my initial experience with the dealership and even after I moved to MA I wanted to purchase my next vehicle with them. I have worked with Greg Washington both times and he is a no hassle guy. All he asks you for is a number and if its going to work he'll get you set up in the car and be off the lot that day. He is forward with you, honest, and does not waste your time.

Egan

Aug 19, 2016

Our salesman, Andrew, listened to what we were looking for in a used car. He had the skill to help us find what we wanted.

REG1944

Aug 19, 2016

I personally have purchased three new Subaru vehicles in the last three years from Derek. Every purchase was a good experience with no pressure. He knew what I was looking for in my trade in and did his best in each case to get me the trade value I wanted. In the most recent transaction he knew that I wanted the vehicle as quickly as possible since I was ordering it with certain features and options and one like I wanted was not on the lot. He was able to locate a vehicle with features that I wanted due in to the port for another dealership and arranged to transfer the vehicle to Anchor. He went that extra step to satisfy my request. In doing so I was able to get my new vehicle with all options installed in about two weeks. In my estimation going that extra step makes him a valuable sales person.

Anne

Aug 17, 2016

Anchor Subaru was the third Subaru dealership I visited in my search for a low mileage 2013 Forester. Bill Johnson was so pleasant to deal with and knew his product. He seemed to anticipate my questions and had the answers. He spent the time to show me all the details of the car and never flinched a bit on the test drive. I recommend Bill and Anchor Subaru for a positive car buying experience.

Rebecca Z

Aug 17, 2016

Bought my second used Subaru at Anchor.All dealerships should aspire to the quality of service that Anchor provides.Jorge was my salesperson both times. He is knowledgeable, fair and kind. He is a true professional and makes the car buying experience easy.

Sandy

Aug 15, 2016

My husband and I went to Anchor Subaru after looking for a Outback somewhere else. The dealership was great! Our salesperson, Gladimir, was extremely knowledgeable, friendly and courteous. What a pleasure to buy our automobile from such a great dealership. Also, having Gladi on their team is a tremendous asset.

Kate Elliott

Aug 12, 2016

I went in to Anchor Subaru apprehensive, never having purchased a new car and knowing nothing about what to expect. I'd always bought used cars from a local small dealership who knew me, knew my family, knew my car needs. I left Anchor feeling the same way. Never did I feel pressured or rushed; Andrew answered all of my questions, explained all the options and features, and I never felt like I was being unnecessarily upsold just to increase the sale price. I ended up purchasing a 2016 Forester and at delivery, despite scorching heat and humidity, Andrew took all the time I needed to familiarize me with all the bells and whistles. Pricing, fees, etc. were all explained and spelled out up front; I never felt like there were hidden charges I didn't understand. I don't recall who I worked with in Finance, unfortunately, but he also explained everything clearly and patiently and was excellent to work with. All in all, I couldn't be more pleased with my new Forester, or with the buying experience. Andrew was knowledgeable, personable and friendly, and I look forward to working with Anchor for all my service needs. I would definitely recommend Anchor to anyone, but especially to inexperienced/first time buyers. All around a pleasant experience.

Jtridento

Aug 11, 2016

I went to Anchor Subaru knowing nothing about the dealership or the staff. I got to meet Kevin Falcone. He was my salesman and l He treated me with the respect I was not expecting. He listened and understood me. There was absolutly NO pressure to make my new car purchase. Within 1 week I made the purchase of a 2017 Subaru Legacy Limited. .. In the days to come Kevin has reached out to me to see if I had any questions or issues with my new car. Kevin ia a asset fo the Anchor Subaru Family!! Great Job!!

Gerry Marquis

Aug 10, 2016

Sales Consultant Derek LaScola provided exceptional service through the complete sales and delivery aspects of purchasing our 2017 Subaru Forester. I strongly recommend that you see him at Anchor Subaru to meet your new car needs.Gerard Marquis

harley01

Aug 10, 2016

I live in New York State and recently purchased a used 2016 Outback over the phone .I felt salespersonKevin Falcone did his best for me and and there was no pressure .When i arrived to pick up the car onekey and the sd car were missing .Kevin was very disturbed by this and promised to order them immediately and have them sent by Fed Ex which he did and delivered on his promise .There was no pressure to use their financing or purchase an extended warranty .All options are explained .The paperwork went more smoothly then i can ever remember .I can honestly recommend Kevin and Anchor Subaru .I feel that they have high standards and value their customers .Also Carl in finance deserves mention also .Great job Anchor .

Gerry S.

Aug 9, 2016

First went to Anchor on a Thursday morning and test drove a '17 Forester. Salesperson was Jorge Navarro. Went back on Saturday afternoon to look at a different Forester. Then went through with the purchase. Never felt any undue sales pressure from either Jorge or his sales manager. When filling out the paperwork with the sales manager the extended warranties were presented very nicely, but without a hard sell.Picked up the car on Monday evening and Jorge spent an hour going over all of the functions with my wife.

Suzanne B.

Aug 8, 2016

had a Subaru and wanted to upgrade. Mike was very personable, and focused on what I was looking for in a new car. He found a near perfect match with a few new extras . He is very knowledgeable about the Subaru brand. Mike is focused on making sure you are pleased with your purchase. I would recommend Michael Hersey to a friend. Suzanne B.

Team ohio

Aug 6, 2016

This is my first Subaru and I could not be happier. Mike is professional in every sense of the word and helped to make the experience a very positive one. I would not hesitate to recommend both the Subaru brand and Anchor Subaru and Mike a Archer to others.

Frank Lisi

Aug 4, 2016

I liked dealing with anchor subrau greig isdale was a good representative of anchor he looked found what outback we wanted color model equipment. I hope Anchor dealership stays the same friendly and not corporate, like most dealerships. Thanks Frank.

JoeP

Aug 4, 2016

After going to a few other Subaru Dealers first, it was a night a day difference dealing with Anchor. The owner walked right up and introduced himself and helped find the car we were looking for and provided a great deal from the start and fair offer on the trade. It was none of the going back and forth and "Let me check with my sales manager" crap. The salesman we worked with, William Johnson was great to work with and had the customer first approach. Overall, they earned my future business and would recommend them to anyone in the market for a Subaru.

Mike M

Aug 4, 2016

Went to see Glad for another Subaru and once again came away happy. I would not hesitate to refer the dealership or Glad to friends and family. very happy camper.

Vinnie

Aug 4, 2016

I was in the market for a good car,went to anchor because I heard that Subaru were rated high,and I wanted an AWD vehicle,couldn't have made a better choice,the salesmen Ben and Gladamier were great very knowledgable and explained all aspects of the car,Brian and Carl were very instrumental in getting me approved for my lease, I think that the whole process from start to finish was great thumbs up to Anchor Subaru Nissan. VinnieR.

Nishant Sagar

Aug 2, 2016

Average looking dealership but the customer service was great.Gladimir was exceptional, highly knowledgeable, on point and not too pushy.I ended up buying outback from them. Gladimir also followed up as he promised and I would definitely come to him or recommend him if your buying a new Subaru from Anchor.He made car buying process a breeze unlike other dealers who make you wait for hours. Highly recommend this dealer from what I experience buying a new outback from them.

Julie

Aug 1, 2016

After moving back from out of the country we stopped by Anchor Subaru to purchase a used car. We were without a car and in the process of looking for a car and a home in RI. We chatted with Greg Washington and he quickly found us a great car. We came back after the weekend and were able to drive away with our Outback. Greg helped make the process easy. The team at Anchor made the transaction seamless. We are long standing Subaru owners and this recent purchase is just a stepping stone in a long relationship with Anchor Subaru and Greg. Thanks Guys. Cheers.

Mjb1ri

Jul 30, 2016

I purchased a WRX from Kevin and he was great. Excellent communication and a friendly, knowledgeable staff made it a great buying experience. I definitely recommend checking out both anchor Nissan and Subaru if you're looking for a new or preowned vehicle.

Violet 5

Jul 25, 2016

Jorge was very knowledgeable and very comfortable to work with. He explained the process and treated me like family. I would definitely recommend Anchor Subaru.Donna Polseno

Boo1621

Jul 19, 2016

We were looking to purchase a second Subaru . Our first Forester was purchased in 2014 . We naturally contacted Greg Washington who sold us our first Subaru and once again Greg was so professional .We contacted him by email to say we were interested in looking at 2016 Crosstreks and Foresters.He promptly responded to us with what was available, we met with him and once again the experience of buying a new car ( which can be daunting)was a very pleasant experience.We felt like we were working with a friend who had not only the companies best interest in mind but also ours .Greg has been great with follow up calls and emails since purchase and we know he will be there for us .We are now the proud owners of two Subaru Foresters and are happy to be part of the Anchor Subaru Family

CMMULL

Jul 19, 2016

I visited Anchor Subaru to buy my first car. After test driving a few types of cars at a few different places, I had my heart set on a Subaru. Because I live in the city and planned to park the car on the street, I didn't want anything new or very big. However, it had to be in great condition, have low mileage and not be more than a few years old. I told Peter exactly what I was looking for and he quickly identified a few possible options. I knew right away that I wanted the 2012 Subaru Impreza. It couldn't have been an easier or more efficient experience. From there, Peter took care of everything and all I had to do was pick up my car a week later. I've had the car a few weeks now and its everything I had hoped. I highly recommend Anchor and Peter!

Lawrence129

Jul 19, 2016

I was very happy working with a salesman like Bill Johnson. He helped get the price I wanted and was very cordial. Thank you Bill. Overall a very good buying experience.

Terri

Jul 18, 2016

My daughter recently bought a Subaru Outback at Anchor Subaru, she was very happy with her sales person and loved everything about the dealership. I was thinking about trading my vehicle and after driving my daughter's Outback, I decided to go to Anchor. Subaru Salesman Bill Johnson was so helpful and informative, easy going personality, no hype, no push. Also, Derek Sanger was terrific in the Financing Department!It was truly my best car buying experience. I bought the Outback too and recommend Anchor Subaru to everyone!

sarah1234

Jul 15, 2016

Jorge and the team at Subaru are fantastic! Thorough, caring, and understanding of our needs. We'll definitely return to Anchor, as long as we're in Southern New England. Thank you, Jorge :)

Tom Bertram

Jul 15, 2016

I needed a new car, so I went to Anchor to look at Nissans when I ended up talking with Mike Hersey, a Subaru salesman, who showed excellence and pure passion for the Subaru brand. Mike's passion and dedication persuaded me into leasing my first 2016 Impreza sedan and I couldn't be happier with my decision.The lot was very clean, as was the staff offices and restroom. Overall, I'd give this dealership 11/10 on all fronts. I've already recommended Anchor to a few friends.

Outback2017

Jul 12, 2016

I had the best car buying experience at Anchor Subaru. It is well worth the drive to North Smithfield. Mike Archer and Carl Parrillo are some of the best people to work with. Mike made my experience quick, easy and enjoyable. He found the exact car I wanted. It was ordered on a Friday and arrived the following Tuesday after a three day weekend. Unbelievably fast! Carl introduced himself before I left so that I would know who to find when I came back to sign my lease and pick up my new car. I appreciate this so so much! Car buying can be hectic and stressful, but not here! Carl and Mike made me feel really comfortable. I will absolutely be going back to Anchor Subaru.After telling my Mom about the wonderful staff and exceptional experience at Anchor Subaru, she ended up buying an Outback for herself less than a week later. All the staff at Anchor Subaru are extremely knowledgeable and friendly. I highly recommend this dealership to anyone looking for a new or used car!

PizzaPhil

Jul 10, 2016

I was only planning to buy one car, but as it turns out, within a week, I bought two. The salesman Derek was polite and helpful as always. Everyone I interacted with had a positive attitude, and, that they care about me and my purchase. I feel like I got two great deals.

Forrester 2015

Jul 8, 2016

Initially, we visited Anchor Subaru but were not planning on making our purchase that day. We were introduced to Greg Washington and told him what we were looking for (but we weren't even sure what model we were looking for!). We were familiar with the brand as we had always heard great things about Subarus. Greg explained the difference between models and was very informative. There was absolutely no pressure to make our purchase that day. He let us test drive both the Forrester and the Outback. He explained to us that the owners were hands on and always there should we have an issue. As I mentioned in the beginning, we were only there to gather information. Well, we looked at each other and said it doesn't get any better than this! So, we made our decision that day. And, we love our 2015 Subaru Forrester. Still getting used to all the fun bells and whistles. Even after our purchase, Greg is still making himself available to answer all of our questions.Thanks Greg :)Tina Caldwell and Dan McCormick

cindy56

Jul 7, 2016

Kevin was very easy and helpful to work with. They found the car in the color she wanted..It was not a stressful transaction!I would not hesitate to use Kevin at Anchor Suburu againat!Thanks

Ian WRX

Jul 7, 2016

Best place to buy a new Subaru WRX or any Subaru for that matter. Mike Archer and Carl Parrillo are some of the best people that you could ask for that made my experience great. Mike Archer sold me my new WRX and couldn't be any more helpful throughout the process. While Carl, in finance, was extremely knowledgeable when it came to the inner works of financing; unlike most car dealers. Overall Mike and Carl made this the best experience and when I buy a new Subaru I will definitely be going back to Anchor Subaru.

Wrx Johnny

Jul 2, 2016

Well I have to say that buying a new car can be stressful , but Mike Archer, and Brian Benoit made my experience very smooth. Switching from my beautiful Outback to my "dream car" went better than I could ask for, I can't say enough about Anchor Subaru , its the best , all I have heard since I bought my new car is "that is the most beautiful" car that I have ever owned, and all I can say is thank you to all and thank you for all your help and will always recommend Anchor as the place to get your new car or even used .

badjerboy

Jun 30, 2016

Hassle free car leasing. Greig Isdale was very helpful and made our leasing experience enjoyable. I would highly recommend Anchor Subaru for your next car.

Sandy W.

Jun 28, 2016

They gave me the best deal. No pressure and made it a pleasant buying experience. They took the time to answer all my questions. They even took time to order the color I wanted along with the accessories I wanted in my new 2016 Subaru Crosstrek Premium. Peter F. (Salesman) was the best. He took the time to show me my car and how to use all the fancy gadgets it came with. He also introduced me to everyone throughout the dealership. Kind of makes you feel like part of the family. Anchor Subaru rocks!!!

anchor19

Jun 26, 2016

When we got to the dealership to test drive, I was quite ready to buy a different brand that I really liked and just drove. I wanted to give Subaru a chance nonetheless. The presentation of the sales representative was excellent. A thorough explanation of the vehicle and a demonstration was given first, so by the time we sat behind the wheel, we could enjoy the ride and were not distracted by finding out what certain buttons are good for.I felt immediately very comfortable and the decision not to buy the other brand was clear. The purchase process and the trade-in of our old car was easy and hassle-free.

Gcosta73

Jun 25, 2016

The knowledgeable and friendly sales team are well worth the drive to North Smithfield! When they say sign and drive it is true. I test drove my new 2016 Subaru Impreza and drove it home the same day.

Georgie

Jun 23, 2016

We encountered the calmest, most "low key" car dealership we've ever visited. Anchor Subaru is friendly, efficient and we'll be back for sure. Bill Johnson is fabulous!

Backtomanual

Jun 20, 2016

I had decided on which new vehicle I wanted. It happen to be a Subaru Impreza wagon and I wanted a manual transmission. I had decided on a lease agreement for my next vehicle. I visited three dealerships that I knew could put me into this goal. Being retired, and on a "fixed income" the so call (bottom line) was very essential to me. I am happy to state that I was able to get myself into my vehicle. I approached the three dealerships with my desires or better stated my needs. Anchor Subaru with their sales force and their approach were the BEST. Again let me state that I approached each of the three sales forces with the same deal comparing (apples to apples). Anchor with their deal won me over and the vehicle of choice is sitting in my driveway.

HappyCustomer

Jun 16, 2016

I bought my last car from Mr. Navarro almost 8 years ago and had a great experience. This purchase was no different. He reviewed my list of must-haves and answered all of my questions regarding the different models and features I was considering. He was honest, knowledgeable and friendly. I also really appreciated that he clearly was trying to help me find the best car to suit my needs and budget rather than simply trying to sell me the most expensive model or the one with the most bells and whistles. Overall it was another great experience and I will definitely be back for my next purchase.

Lisa&bob

Jun 14, 2016

We meet with Bill Jonhson. He is a very nice guy to deal with not pushy at all. He worked with what color we wanted on the outside and the inside with the features that we wanted. We purchased the car that we wanted at the price we agreed on. Had one mix up but with a sit down chat every thing came out just fine.

Allenr6987

Jun 12, 2016

Sales,service,and financing couldn't have been any more perfect.Peter Frain and the guys were super and made me feel very special. I have recommended them to all my friends who might be looking for a new or newer vehicle. I didn't even buy a Subaru or Nissan,and they want me back for any problems I may have,or routine service. Thanks guys,I'm a very happy camper!! Allen R. Hedge

Steve47

Jun 10, 2016

Stay away from this place very bad business dealings!My fiance recently purchased a 15 Subaru Legacy on memorial Day weekend from them. On that Saturday they said they would have the car ready on Tuesday to be picked up. I called them that day and they said it still wasn't register yet but that I could come pick it up because I was transferring plates. I then picked up the car and they said they would send me the registration in a few days through the mail. I then didn't receive anything after 6 days so I decided to call, the salesman said that they would need to take the can and leave it at the dealership and that it would only take a few days till they got the title so he said come in the next day and I would have a loaner car for me until the fixed the issue. I then drove there the next day and talked to the salesman to ask what was going on he then said that he wasn't sure so I asked to speak to the manager. The manager then told me that they couldn't get the car registered because there was a problem with the title and that we would have to unwind the deal and they would have to sell me another car. They then showed me a similar car for a little bit extra cost for a little more money. I said I couldn't make a decision that second because it was my fiances car and she was at work. He then gave me a hard time because I couldn't get her to come down to the dealership right away. I then asked for the loaner car and he said they didn't have one for me and never did so the salesman lied to be about having a loaner just to get me to the dealership. He then said I would have to get a ride home then so one of their swap drivers took me home. I then later that day went to the dealership to purchase the car because the deal for that car was still decent and we were out of options at that point. As the salesman was delivering the car to us I noticed there was no floor mats in the car, the salesman said he would go get them and put them in the car. I was off elsewhere and he said the floor mats were all set and that he put them all in there. We then got home that night and I noticed there were no rear floor mats so I called the next days and he said he grabbed the rear floor mats from the other car and the other car they sold us didn't have any rear floor mats. I told him that the car did have the rear floor mats and I had a picture of the rear seat to prove it. He then began to give me a hard time and told me I could return the car if I wanted. At this point we were still dealing with registering the new car and he said he was faxing all the paperwork to the insurance company around 3:30. I called the insurance and she said they haven't received anything all day. I then went to the insurance company this morning and she called the salesman while I was there, he said that he had the day off yesterday and the fax said the paperwork wasn't faxed till 9:30pm. I still don't have the registration in hand.If your thinking about buying a Subaru from here I would rethink it. Very bad experience and business dealings here.

Tnd

Jun 5, 2016

I was very pleased with the treatment I received while purchasing my new Subaru from Anchor Subaru.The staff was very cooperative, considerate, well informed, and pleasant to work with. My husband and I were dealt with fairly and without any intimidation. They saw to all our needs with registration of the vehicle and insurances quickly.

Swiztrek,2016

Jun 4, 2016

Mike was a pleasure to work with! He spent almost the entire working day with my husband and I until we were satisfied with the sale of my new Cross Trek. When we realized that I was going to be driving the Cross Trek off the lot that day, he spent quite a bit of time in the vehicle with me going over all of the bells and whistles. At that point, we realized that the remote start was not working and he reassured me that it will be taken care of in the not-too-distant future. I know that I can take his word for that! From what I witnessed, he is a very dedicated, hard-working employee of Anchor Subaru! I will recommend him to others in the future! Thanks Mike for being so patient and kind!

InfernoRT

Jun 3, 2016

The sales experience was excellent. It was a smooth process from start to finish. I would recommend Anchor to anyone. They are a great group of people.

Subaru

Jun 1, 2016

Our new Outback is the third Subaru we have purchased. We gave our daughter our 2009 Legacy because of the condition it was in. Our experience with Greg was so good. He was not overpowering but answered all our questions and showed us where everything was in the car. He was a pleasure to deal with and would recommend him to our friends.

Susan Ri

Jun 1, 2016

We haven't had much experience buying new cars, so I was overwhelmed at first at the huge changes in cars compared to our (almost 20 years) old Camry. Kevin talked me through all the fun features, and safety aspects of the Forester, making it all understandable. In addition, we had to have a car that my husband could easily get in and out of with his disability. Kevin saved us time and energy by being so familiar with the various models that he could easily describe which car would work better for us by considering seat height, wider door opening, etc. and we are truly enjoying a new, shiny car with amazing features.

Playa17

May 30, 2016

Anchor Subaru is a great dealership to do business with, and I got exactly what I was looking for. My salesperson, Gladimir was excellent as well. He took care of everything and sent me away a happy person. Love my Crosstrek.

paula2016

May 29, 2016

I had planned to replace my aging Camry with either another Camry or Honda, but after reading the Consumer Reports review of the Legacy and its safety record, I decided to check out a Subaru as well. Mike Archer, the sales associate, couldn't have been easier to deal with and introduced me to the Legacy and its innovative features. He was extremely patient with my many questions and displayed a no-pressure approach that allowed me the time to make the right decision. I am so happy with my Legacy - its eyesight, and navigation system - and thankful to Mike Archer for making the entire purchasing process such a pleasant experience.I would highly recommend Anchor Subaru and Mike Archer when looking for a quality vehicle!

Suskarina

May 27, 2016

I just got my Subaru this week after a 2 week wait. The salesperson Bill Johnson was extremely helpful with my needs and the specific color I wanted my new car. He did not pressure me into buying right then and there when I went the first time as I was little unsure if I was going to buy from Anchor, it's a good thing I did. My car buying experience was hassle-free, got the deal I wanted with the extras I wanted and got a good price on my trade in. My dad is thinking about getting a Subaru, I will send him Bill's way for sure.

Jenna A

May 26, 2016

Anchor Subaru was extremely accommodating. Our sales associate Jorge Navarro listened to all of our needs and found the best car for us. We were able to lease a brand new Subaru Outback, and Jorge walked us through every step, set up our first few oil changes, and sat with us in our new car and walked us through all the new technology! He even introduced us to other staff members and gave us his personal number for any future questions. He made getting my dream car easy and affordable!

lussier78

May 24, 2016

I went into Anchor looking for a very specific and hard to find car. My salesman, Kevin Falcone, found the car I was looking for on the lot and sent me on a test drive. When I explained that my wife would also need to try the car, he offered to let me bring it to her. We ended up loving the car, but when we went to purchase it, it had already been sold! Did I mention that this car was hard to find and sought after? The sales team found another one (in my favorite color) at another dealership. They offered to perform a dealer trade so that I could purchase it locally and even set the car up with all of the accessories that I wanted. We agreed on a price and within a few days, I had the car that I wanted in the driveway.Buying a new car from Anchor also means that I get a lifetime powertrain warranty. This was very important to me, since I plan on keeping this vehicle for a while. Derek from the business office found excellent financing, and the delivery was completed quickly and painlessly. Kevin demonstrated all of the features of the car and even paired our phones to the bluetooth. They also offered to obtain a veteran license plate for me when registering the car. A+

KWC2016

May 23, 2016

Gladimir Guerrier provided us the excellent service and experience from the beginning to the end buying a new car. We still keep in touch after the purchased. I would purchase here again in a heart beat.

Rorro4144

May 23, 2016

I am very pleased with my experience at Anchor Subaru. There is a big selection of quality cars to chose from. The sales person, Greig Isdale, helped me a lot to make the difficult decision of what car to select. He is very knowledgeable of the Subaru and explain in detail a of the advantages this brand has compare to other vehicles. I will strongly recommend him to anybody shopping for a very safe and reliable car. I love the fact that there were no hidden charges that could raise the original asking price like many other dealers do.

Maxie

May 16, 2016

Gladimir Guerrier assisted us in the purchase of our 2016 Subaru Forester. He was extremely helpful and very knowledgeable on the Forester. He pointed out to us all of the fantastic features of the vehicle and explained them to us in great detail. It was a very smooth process from beginning to end. This is the 4th vehicle we have purchased from Anchor Subaru because of the outstanding customer service they provide and would highly recommend this dealership and also Gladimir, the sales rep.

Gsavino91

May 14, 2016

I purchased the Subaru Crosstrek with the help of Mike Hersey. He was easy to work with and friendly. He helped me get exactly what I wanted I would definetly recommend both him and the dealership.

rufino ferreira

May 11, 2016

My experience was great Jorge Navarro assisted me on my purchase an i couldn,t be happier.He is definitely an asset for A.Subaru

Big T

May 10, 2016

My salesman Gladimir was excellent and made the experience streamlined and easy. He knew a great deal about the car and took us from start to delivery with ease.

MMM

May 9, 2016

My experience was great and I am highly satisfied with my recent purchase! The people at Anchor were all very nice and accommodating and assisted me with all my needs. I highly recommend Anchor!

Jimzfor

May 6, 2016

Anchor dealership was very accommodating in making a purchase easy.Highly recommended, this is my second car from Anchor .Probably will buy another from this dealer.

Laura91

May 6, 2016

Shopping for a car at anchor Subaru was a great experience. I purchased my first car ever here and I would definitely come back next time I need to buy a car. I got just what I was looking for at a great price. Kevin is awesome!! Thanks so much to Anchor Subaru.

T

May 6, 2016

A group of good people selling a great product. I was treated extremely well. Got a good deal on great car. Mike went the extra mile to help with my trade in. Drove away with a good deal and the car that I needed not the car I thought I wanted.

Threeputt

May 2, 2016

I have bought many cars in my past but I have never written a review about a dealer before. I walked into Anchor expecting the typical back and fourth BS. Then I met Greig, and it turned into one of the best experiences I have ever had. I didn't even think I was going to buy a car but through Greig's vast knowledge and expertise I had bought a car within 2 hours. He did't use any deceptive practices and I felt h ewas very upfront and honest. I will say though there was a manager I think his name was Orfio who was very rude to not only Greig but another salesmanl by yelling and very demeaning to them for no apparent reason. He may want to talk to employees behind close doors. Anyway I was very impressed by Greig and would buy a car from him any day. I was not very impressed by Carl the finance guy.

golf37

Apr 21, 2016

I had a 10 year old Forester they gave me good value and Greig was very helpful and knowledgeable about options with many choices on the lot.

April Blossom

Apr 20, 2016

I knew when I moved back to the mainland from Hawaii the only car I wanted to buy was an Outback. That I just did and I have not one ounce of buyer's remorse. I feel safe, love how it handles, and enjoy driving it

leslie pfeiffer

Apr 19, 2016

My first experience with Anchor Subaru was so great, I had to go back for more! Jorge Navarro assisted in both of my car purchases, and I couldn't have been happier. His straightforward, honest approach and knowing Subaru makes a great car, make it so easy.

Matthew McCall

Apr 13, 2016

Went there with one of my friends looking for a new car. We were greeted right away and then paired with a salesman, Derek LaScola. He was very friendly and we got right to work looking for a new car for me. Never any pressure to buy and he was very honest and straight to the point. Definitely recommend him!

Jul238699

Apr 12, 2016

Anchor Subaru was the 3rd Subaru dealership I went to and I wish it was the first. Everyone was so friendly and informative. I met with Kevin, such a nice guy great to deal with made everything so easy. I have already recommended other people to purchase a car from him!

Cbc1331

Apr 9, 2016

Bill was courteous and helpful throughout the process. Made the transaction easy and wasn't overly aggressive. Would recommend him to anyone looking to purchase a car.

Cledoux

Apr 7, 2016

This is my 3rd lease with Anchor Subaru and as always they make everything easy for you! The entire team is approachable and make you feel comfortable with any questions you might have. Our sales consultant Derek LaScola was helpful and everything ran smoothly from start to finish. Highly recommend Anchor Subaru.

GartefulDad

Apr 4, 2016

Great dealership. Worked with Kevin & Derrick in sales. No hassles, took my time (over three weeks!). They never bothered me in those three weeks! They have an exceptional amount of inventory. That's what drew me there for the second purchase from Anchor. Got the car I wanted at a very fair price. The finance department was great as well. Very professional, to the point, no surprises! I have always recommended Anchor and will continue to do so!

lori114

Apr 4, 2016

After communicating via email with Donna Benoit-we went to Anchor to take a look at a pre-owned Crosstrek for our son that Donna had told me about. Mike Hersey greeted us and we left as the new owners of a beautiful hybrid Crosstrek. He was just phenomenal!! He was not only pleasant, courteous and friendly but he also was extremely knowledgeable about his Subarus. He even sold my husband who was completely against purchasing a hybrid.

joan39

Apr 2, 2016

This was our third Subaru purchase from Anchor! Yes, there is a closer dealership to our home, but we like and trust Anchor when purchasing and servicing our vehicles. Our salesperson, Jorge Navarro, was knowledgeable, helpful and professional. We purchased a new Outback Limited and couldn't be happier! Anchor Subaru will continue to be our dealership of choice!

S Oravec

Apr 2, 2016

Gladimir was very knowledgable of the car I was purchasing, went through all the different options of the vehicle and responsive to my follow-up I had questions. He has a very nice way of working with his customers and clear that he strives to provide the best service possible. Thank you for making my 1st Subaru purchase an enjoyable experience!

aujie

Apr 1, 2016

This dealership treats you like family. As soon as I walked in, I felt comfortable. The salesperson was so knowledgeable, helpful, professional, and courteous. I would highly recommend this dealership to anyone and everyone.

Oolong

Mar 28, 2016

When I lost my beloved 2004 red WRX, I wanted something cheaper to replace it and it came down to AWD, and avoiding SUV's---- that meant a Subaru.I was willing to go with an Atomatic Transmission, but after I had chosen a used Impreza off the Anchor Lot (sounds like"Ankor Wat"), Peter stopped me and found the last living used 5 speed atmospherically aspired Impreza.We share a first name, and I think a similar sense of humor.I never felt pressured and when the documents were slightly incorrect he had the dealership redo them while I waited.I've suggested his name to my son.

Wes

Mar 27, 2016

Walking in with bad credit I knew that I would have some barriers in purchasing a car. But Anchor was able to find exactly what I needed. Overall, I would recommend Anchor.

C4tuna

Mar 26, 2016

Anchor had the rare car I was seeking: used Honda Si, low mileage. Peter Frain was professional, collaborative, courteous, and insightful into my particular needs.

LeoDesforges

Mar 25, 2016

Leased a new 2016 outback 2.5i via Mike Archer at Anchor Subaru. The entire experience was painless and efficient. What more do you need?

CGoff

Mar 23, 2016

I am writing this review because I have purchased several Subaru's for different Subaru dealers but Anchor and the Salesman Greig I was one of the best experiences I have ever had bar non. Greig listens to what I am looking for and explains in detail the differences from my old Subaru to my new one. He exudes honesty and integrity right from the beginning. I have to say his expertise and knowledge was absolutely amazing. We had a deal in such a short period of time I couldn't believe it. The last time I was at a=Anchor Subaru I have to say that I was not very impressed with the salesman and his arrogance, I think he still works there but thank god it was his day off. Greig I feel did not waist any of my time and got the job done. I would strongly suggest that if you are looking for a Subaru call Anchor and ask to make an appointment with Greig I. You will be treated right and with the up most respect!!!!!!

m-car

Mar 22, 2016

After a long and very exhaustive search for a new vehicle -- test drove at least 12 cars in 3 days -- I must say that it was a pleasure to work with Ali Asgarian at Anchor. He understood that I wanted to test drive the Subaru and that I wasnt ready to make a pruchase that evening. This made for a very good experience, we took the car for a good test drive that allowed me to get a feel for the car on side roads as well as more main roads; a definite improvement over some of the dealers on RT1 Automile in MA that just have drive up the road, turn around, and drive back down. After the test drive, he didnt try to pressure me with high pressure sales tactics or anything but rather gave me his number as well as a breakdown on the cost the model and what they could sell if for -- which was inline with quotes I received from TrueCar other dealers and such. And that was it, no let me get the manager to try to talk you into buying, no this price is only good today, or other silliness, with the information in hand, he thanked me for considering them and hoped that he would hear from me when I was ready to make a purchase.In the end, I opt'd to go with Anchor both due to this sales experience as well as the competitive pricing for the vehicle and the lifetime power train warranty that Anchor provides.

PierreSubaruLover

Mar 21, 2016

Ali Asgarian is very helpful and responds fast and well! Everyone my son and I met is very helpful. Ali kept me informed on all my questions and concerns! Great dealership, period.

Happy shopper

Mar 16, 2016

Great experience..everyone was helpful and put my husband and I at ease.....no pressure. Bill Johnson made car shopping a very positive event. He listened to all that we wanted and showed us options. He was very informed and most helpful. My husband and I would go back to the AnchoSuburu dealership in a heartbeat. We absolutely love the Forester and love the service.

Kathy69

Mar 15, 2016

I have purchased three Subarus from Anchor, all of which have been hassle free, pleasant experiences.Can't say enough about Gladimir, ask for him.

MikeM14

Mar 10, 2016

Bought a used Impreza here, sales people weren't overly pushy and had no problem dealing with my many questions. I would definitely buy from here again.

tchad123

Mar 9, 2016

I have been in the new car business my whole life and know what a perfect delivery is. George handled everything perfectly and when he delivered my new Outback he performed a perfect new car delivery. Also Derrick handled the financing great

Dtbonzagni

Mar 8, 2016

Request Mike Hersey, he's the one in the bow tie. He's passionate and knowledgable about subarus. Do your research and you'll have a better than typical car buying experience at Anchor. Once you've bought a car, their service department really is top notch, one of, if not, the best. Highly recommend anchor and Mike Hersey!

kevlaw

Mar 8, 2016

I have purchased a vehicle here before, I tried to shop around at other locations to see what else was out there, but returned to anchor subaru because of the attention they give you. Gladimir represented the dealership with outstanding dedication and worked with us in every way possible. Thank you for the excellent salesmanship.

Colleen528

Mar 7, 2016

I don't buy a car every year. It is a big purchase and big decision. I previously went to Patrick Motors in Worcester and they completely blew me off. My experience at Anchor was professional, responsive and catered to find out what my needs were in a car. Jorge was beyond professional and knowledgeable.

xx

Mar 7, 2016

We purchased a new Impreza. This is now the second Subaru we have purchased from Anchor. Bill Johnson was helpful and friendly. I will begin my next car search at Anchor.

BobC

Mar 6, 2016

I live in Mass. and have owned Toyotas for the last 20 years. Unable to find a vehicle I really liked, my wife suggested checking out the Anchor Subaru and Nissan dealership in RI. After road testing an Outback - I knew I found the vehicle I wanted. It's been a week since I accepted delivery of my 2016 Outback Limited and I'm more than pleased with the vehicle and dealership.Everyone at Anchor has been helpful, professional and attentive to my needs. Sales specialist Greig I. and Business Mgr. Jared R. Spent lots of time with me and were great. The VP of Sales, Brian Benoit also makes himself available and was helpful. The Benoit family owns the dealership and from the top down Anchor is a well run operation that makes you feel comfortable.

TheGFamily

Mar 5, 2016

We purchased a 2016 Suburb Impreza from Bill Johnson at Anchor Subaru. We had done our research and knew what we wanted when we walked through the door. Bill lead us through the process without all of the gimics, he answered all of our questions and worked with us to make sure we recieved exactly what we wanted at a competitive price. We would recommend Anchor Subaru and Bill to anyone looking for a new car.

PeterL

Mar 4, 2016

Anchor was by far the best choice when it came to getting my 2016 Crosstrek. I went to almost every Subaru dealership in MA, RI, and CT, and Anchor actually met all needs and expectations I had with flying colors. I will definitely be back and recommend the same to anyone looking for a Subaru.

Djl0710

Mar 3, 2016

To be completely honest I have never been to a dealership like this one. The persistent pushy sales tactics do not exist here. I had been shopping around for over a year until I made one stop into Anchor Subaru. What sold me was simple... They are honest and genuine people. To top it all off the sold me my car for a fantastic price. I highly recommend this dealership if you are seriously looking to buy.

Bill

Feb 29, 2016

Purchased a 2016 Subaru Outback. The sales and management team was excellent. I would highly recommend this dealership. This is our second purchase at Anchor- service team also excellent

4thSubaru

Feb 26, 2016

From Beginning to End From Brian B to Kevin FThe whole process of buying a car is defined as "a pleasurable experience" that's why it is my 4th Subaru.

GO ARMY

Feb 26, 2016

Back in early February I contacted Anchor Subaru about buying a new Subaru Forester and I spoke to a gentleman who worked in the Internet department. He was very pleasant and made an appointment for me. When I arrived I was greeted by one of the mangers at the dealership and was introduced to a Sales Associate Greig Isdale who I have to say was one of the best salespersons I have ever met. He sat me down and asked me several questions and was very attentive to what I had to say. He said he new exactly what I was looking for and said he would be right back. Within 10 minutes maximum he had a brand new Forester out front in the color I requested and the options that I wanted. He took me for a test drive that showed me all aspects of the Foresters capabilities and handling. I have to say that I have never in my history of buying cars been treated so amazingly and with such thoroughness. I saw no reason to look any further and bought the car. This again was the first time I have ever bought a car without even giving it a second thought. Greig treated me like I was buying a $80,000 BMW or something of that end. He spent over an hour with us showing how each feature worked. I would recommend Anchor Subaru and Greig any day of the week without a second thought. Job Well Done!!!!!!!!!!

Augusto

Feb 23, 2016

Just got my second WRX from Anchor Subaru it was a great deal no hassle George Navarro did five star job like the rest of the staff thanks.

BBVball

Feb 22, 2016

Ordered a new car and it was a very smooth process. Test drove a car and said I had others to try and was left alone while I took the time to look at other cars which was nice. When I decided a Subaru was the one they met me with open arms and made the process easy and smooth. Really enjoyed the whole process which I had never done before for a new car.

Nurse K.L.

Feb 21, 2016

Last weekend I went to Anchor Subaru and had one of the best car buying experience I have ever had. I was greeted and worked with Greig I. I have bought numerous cars and I have never had such an amazing experience and it was because of Greig. His true honesty and willing to listen is why Anchor got the sale. I bought a new Subaru and after signing all the paperwork, Greig spent a fair amount of time making sure that I new how to use all the features of my new car. To top it all off Greig offered and I accepted a second follow up delivery this coming week and I wouldn't miss it for the world. If you are looking for a Subaru and Anchor is on your list stop there first and ask for Greig I. He will listen to you and make what most people dred an awesome car buying experience. GREAT JOB GREIG!!!!!!!!!Nurse KL

D&S

Feb 13, 2016

Just purchased our FIFTH Subaru from Anchor, and it was another great experience. Pricing was hassle-free and very fair, and the staff was great to work with. Highly recommend purchasing your Subaru from Anchor!

Hatchbackfever

Feb 10, 2016

I went to Anchor after a friend's positive experience. I had a used 2003 Saab that I loved, but it was a good time for me to go new. I knew exactly what I wanted and they gave me a good spectrum of slightly used and new to try.A good experience.

A&K

Feb 8, 2016

We typically replace our cars with new but never looked forward to the hassle, negotiation and pressurized sales tactics that is prevalent in the industry. This was our first Subaru purchase and somehow, we lucked out in working with salesperson Jorge Navarro.Jorge made it easy. It was impossible not to like and trust him almost immediately. Whether it was test driving various vehicles, understanding options and features, talking price, completing paperwork or accepting delivery of the vehicle, Jorge was patient and took care of all details seamlessly, making the entire process simple, stress free and actually enjoyable! Additionally, as a woman shopping alone for a car, I was respected as an intelligent and informed consumer. I cant say the same for other dealerships and salespeople that Id encountered while making this particular car buying decision. I was glad to learn that as a MA resident, I could still buy from Anchor and deal with Jorge.Jorge works very hard for his customer, he provided a superior customer experience and level of satisfaction at every juncture, even after the sale. He returns his calls and keeps his promises. Jorge seems to genuinely care about his customers and he is a delight to work with. He has earned our loyalty and I would highly recommend visiting Anchor Subaru and asking for Jorge!

Emrsea

Feb 1, 2016

My sales experience at Anchor Subaru was excellent. Greg was very helpful, didn't pressure me to make any decisions I didn't instigate, and was generally quiet unless I was asking questions. I felt I got my new Subaru Crosstrek for a good value. The only downside was the long wait associated with getting a new Subaru from Anchor. Because there were no new vehicles on the lot, I was left waiting two weeks for my new Subaru. It wouldn't have been too much of an issue if that timeline was given from the beginning. I was originally told it would take 5-7 days, but the timeline kept increasing, which is a tough position to be in with transportation that was no longer reliable. Since I am told that this is an issue across all Subaru dealerships, I think the customer service related to this issue could have been much better as it seems Subaru has been operating in this manner for some time. Also, if you can longer get vehicles "by the next day" this information should be removed from your website.

providence2016

Jan 26, 2016

We recently purchased a used Subaru from Anchor and had an excellent experience with our salesperson, Gladimir. He was patient, very knowledgeable, and we didn't feel pressured at all. We are very happy with the car and service that we received. It was our first car purchase ever and we hope that future car purchases will be just as painless and easy as this one.

jgaffney

Jan 20, 2016

I worked with Bill Johnson the sales manager over there. He did very good buy me. I was looking around the area trying to find a legacy - no dealers had them in stock or had very few. Bill called around for me, found the car in the color i wanted, and then gave me a price and let me sleep on it. None of the "this price is good for 10 minutes" nonsense dealers use to get you to walk out with a car you are are not sure about. Will gladly shop there again.

still buying 1

Jan 11, 2016

Anchor has been our dealership of choice for many years and have never regretted any dealings with them.The only dealership that I would have bought a vehicle from with only their word that it was a good one ,I was in Tenn. and saw it on line.Jorge said it was a nice little car as he had taken it home the night I called and returned the call to me the next day.His word was all I needed so we bought it and are still driving it every day,not one bit sorry.A rear place,no pressure,friendly,the type of place you like to stop and say hello if your going by.Bob Kenerson

leslie.h.ri

Jan 6, 2016

I recently purchased my second Forester - my first purchase from Anchor Subaru - and the staff there made the experience easy from start to finish. I had been to Anchor for service on my previous Forester, and had always appreciated how helpful and friendly everyone was (and how reasonable the prices were). My sales representative, Jorge, was great - honest, kind, and knowledgeable. I really liked my first Forester, and am equally happy with my recent purchase. I'll definitely consider purchasing at Anchor again when the time comes.

Frank Savoretti

Jan 2, 2016

After 12 years of delightful driving of a 2004 Subaru Forester XT with the five speed manual transmission over 100,000 trouble free miles the time has come to replace it with the 2016 Subaru Forester 2.5i with the Lineartronic CVT "automatic" transmission. Have been using it only about one week but it is a wonderfully quiet, smooth, peppy, fun vehicle to drive. Although it is "only" the entry level, Base Model, it comes most fully equipped with most everything one could desire as standard equipment. Initial contact and negotiations were over the internet with Donna Benoit, in person transactions with Mr. Greg Washington, both most gentle and personable. No high pressure sales tactics, no "bait and switch' or attempts to "up sell" to more pricey versions. Very fair pricing. A wonderful, pleasant buying experience of a most modern, safe and economical to purchase and inexpensive to operate family vehicle. My wife and grandchildren love it too! Thank you Anchor Subaru!Sincerely,Frank Savoretti, JD, MD

Lou and Bambi Capracotta

Jan 2, 2016

I have been looking at Subaru's for many years and have heard great things about them. I have visited 3 different dealerships in RI and decided on Anchor Subaru. The attentiveness and professionalism of all involved was top notch. Shiloh and Carl were great to deal with and I will refer any interested shoppers to them !!

Happy1

Dec 30, 2015

We recently purchased a 2015 WRX from Anchor Subaru and we couldn't be more pleased with the entire experience. Jorge was our salesperson and he was great. Jorge was professional, knowledgeable, and courteous. We will be going back to Anchor Subaru for our future purchases.

Hermes15

Dec 30, 2015

After my car was totaled by a wreck less driver, I feel a lot better about being behind the shell of a much safe car. While this moled was not on my list to begin with, it was the perfect choice for me. I am very glad it was suggested to me!

danlor

Dec 28, 2015

This is my third Subaru, all of them purchased from Anchor Subaru in N Smithfield, RI. My initial contact this time was with Donna Benoit via email.I was looking for a 2016 Legacy 2.5i Premium, with the Eyesight package. Anchor did not have that combination on the lot, and couldnt locate it at any nearby dealership. She and Brian did however find one in transit, and about to arrive at the Port of Providence. They managed to secure the model, color and package that Id specified. Great !When I arrived at the dealership to arrange for the purchase, I met with Jorge Navarro, the gentleman I had bought my last Subaru from. We reminisced a little and Jorge helped me with my trade-in toward my new Legacy. When it arrived on site, Jorge spent the time to get the details right and made sure I understood all the safety components and tech features of my new Legacy. All in all a very good experience.To the Anchor staff that I dealt with, Donna, Brian, Carl Parillo, who I met while signing all the required paperwork, and Jorge, my primary contact, who made the whole experience comfortable and stress free. Thank you all.

Mar425

Dec 19, 2015

Michael Hershey was an excellent salesperson due to his knowledge of the cars. He also understood our needs and provided us with all information regarding the purchase. The staff was friendly and helpful.

Happy we chose Anchor

Dec 17, 2015

Selection of cars was great, staff was friendly and helpful. Liked being able to look around at the on lot inventory without feeling pressured. Looking forward to seeing the new dealership building next year.

valurpal

Dec 17, 2015

I knew I wanted another Forester because I bought one at Anchor 9 years ago. Jorge and Kevin were great very friendly and welcoming not pushy at all. I was very worried about that. Great experience!

MsHannah

Dec 16, 2015

A friendly, comfortable environment that helped me find the perfect car, and continues to help me have the best, safest driving experience! Very glad I went here.

Lisa&JoeS

Dec 15, 2015

Derek LaScola impressed us the first time we visited him for a 2011 Subaru legacy. He welcomed us like we were visiting his home. He invented a whole new meaning to the car buying experience. Unfortunately, we no longer have the 2011 Subaru Legacy. Guess what? We just recently visited him for another car. This time we bought a 2012 Subaru Legacy. It was Deja vous all over again.Thanks Derek for making our car buying experience the greatest.Lisa (daughter) and Joe Sbrogna (father)

Jakeluss123

Dec 14, 2015

The best experience I've ever had in a dealership. Derek LaScola was extremely helpful and knowledgeable of the vehicle. He made everything super easy and I was I my new car within a few hours.

paigepandaa

Dec 14, 2015

I bought a brand new forester from Kevin Falcone and he was brilliant. He was so friendly and helpful and NOT pushy at all which was very refreshing after spending days at different dealerships. I love my new Subaru and I'm so grateful for my experience at Anchor Subaru. Thank you again, guys!

Kicsis chauffer

Dec 13, 2015

I loved my new 2014 outback then this eyesight was available on some of Subaru so I decided to trade in my 2014 for a new 2016 Subaru Outback with eyesight technology ...... I LOVE LOVE my Subaru

Kim

Dec 13, 2015

The service was great. Bill was great, and dealt with me coming back multiple times to discuss details and such. Communication was easy, and scheduling a car pickup was great.

MDDProvidence

Dec 13, 2015

Bought a new Forester from Shar Chauvin who was extremely professional and polite, not pushy. Gave us the facts and a very fair deal. Would recommend him to others in the future.

songbird

Dec 12, 2015

This is my second Subaru purchased from Anchor Subaru. Dealing with Shar (both times) was a comfortable experience. He was very patient explaining the technology. Always available to answer any questions. It was like sitting down talking to one of my children. Would highly recommend Anchor Subaru, especially Shar. Although all are very friendly at this deanship.

newcar

Dec 10, 2015

From the start Jorge Navarro was very helpfull,we came in to test drive another suv,did not feel comfortable in test drive.Talked it over with Jorge and he surjested tring a subaru .Good test drive ,he told us all about the safety fitures and the good track record. .we left and tried other suv:s after we call Jorge and came back ror another test drive,we were sold,Jorge spent so much time with my wife on knowing the front panle and telling what all the buttons will do.Best of all he did not push us and even filled up the gas tank when we pick up our new 2015 Forx Subara.

Carbuyer

Dec 5, 2015

My experience with Anchor Sabaru was excellent. Ali Asgarian went out of his way to accommodate my needs. The buying experience could not have been better, and the price was very competitive.

Pops

Dec 5, 2015

Ali and Anchor Subaru were excellent to deal with. Ali's knowledge of the vehicle was amazing. I originally wanted a different mfg. but visited Anchor due to a recommendation from a friend and relative. With Ali's assistance and knowledge, I left with a Subaru. After almost a week, I find the car even better than I expected. Thanks!

Mary2017

Dec 3, 2015

Peter Frain is an excellent sales person who made me and my family very comfortable in purchasing a new car. His knowledge, experience and humor made my purchase a painless one. I have never bought a Subaru before but after this experience, I would definitely encourage my other family members to go for Subaru in the future.

rachelleah14

Dec 1, 2015

Bill was a great car salesman. He was very patient and literally searched the lot to show me cars in my price range. He has checked in with me multiple times since picking up the car a week ago. Overall, a great experience!

Jimberth1524

Nov 30, 2015

Ali was very patient with us (we must have test drove 5 cars in as many hours.) and was very knowledgable. The whole staff is very friendly. everyone jumped at any opportunity to help us. We left very satisfied with a beautiful 2013 forester! Also I was a credit ghost and considering this they got us a good deal on a car payment. I will definitely go back to Ali and anchor Subaru next time we are looking for a new car.

xmccormick

Nov 29, 2015

Jorge Navarro took care of us and made buying a Subaru a painless and very positive process. I would absolutely recommend to anyone looking to get a Subaru to stop in here.

Paulette6808

Nov 24, 2015

Michael Archer and the entire subaru team were very professional. I enjoyed working with Michael so much we ended up buying 2 vehicles that day. I was impressed with the service and the time he gave us. Never did he make us feel pressured into buying the vehicles we bought. He is very professional and a pleasure to work with. He is an asset to the dealership. Thank You for the pleasant experience. Highly recommended.

Emily

Nov 23, 2015

I cannot speak highly enough of Anchor Subaru and Greg Washington, a wonderfully professional salesperson with full knowledge of the vehicles who doesn't exert the least bit of pressure to close the deal. The 2013 Subaru Crosstrek is the second vehicle I've purchased from Anchor and Greg. As with my previous vehicle, I will use Anchor's service dept. because they keep track of what I need when, fully explain the work done and charge fairly. Setting up an appointment online is very convenient. I always appreciate the free car wash and vacuum, too. I've purchased a number of cars over the years but never have I come away feeling good about my association. Anchor Subaru and Greg Washington have changed that.

Kbarryri

Nov 23, 2015

We've always been a fan of Subaru, but it was our 1st time at this dealership. Gladimir was a true professional. He listened to what we were looking for and didn't try to push us towards something we didn't want/need. The process was quick; he got us the trade value we needed and worked to get us a monthly payment we could afford. Once the paperwork was signed, he spent an additional 30 minutes with us in the car to make sure my wife understood all of the new car features since our last purchase. Unlike other locations where they just give you the keys, Glad took the extra time and guaranteed that we will be his customer for life!

MARTINMontreal

Nov 18, 2015

I am from Montreal, Canada and I was visiting Rhode Island the first weekend of November. This was a 400 mile trip for me and my family. About half way through, we pulled over to a rest area and realized that the front passenger side floor was flooded with water, however we decided to go on to our destination in Providence RI. On the morning of Saturday the 7th of November i found the Anchor Subaru dealership online and brought in my car. The service department was busy, nonetheless I explained my situation and they decided to have a look at my vehicle. Within the hour they had finished with my car (Subaru Outback 2012 ) and told me the AC drain was clogged up and they drained it for me. Me and my spouse were very warmly greeted and the job was done courtesy of ANCHOR SUBARU. I am extremely grateful to all the staff at Anchor Subaru for their service and kindness for someone far away from home. I would like to thank ANCHOR SUBARU and its staff for the assistance they provided me with and underline the value they provided through their good customer service and care.THANK YOU!Marcin Piechowiak

LauraC

Nov 17, 2015

I recently bough a 2015 Subaru Crosstrek from Char at Anchor Subaru. I had never purchased a brand new car before and he made the process very quick and easy! He was easy to talk to and was very straight forward about everything. I paid a fair price and the finance department made it clear and simple to understand my loan and finance options. Char was very easy to get in contact with when I had questions and answered me very quickly. He also kept me updated on the status of everything. I would DEFINITELY recommend this dealership and I would definitely purchase from them again!

adlasorsa

Nov 16, 2015

Shiloh was wonderful to work with! He got me what I needed for my trade in and was able to get my payments low enough to where I was comfortable paying on a brand new 2016 Subaru Impreza sport! I highly recommend this dealership, they have great customer service and just want to see you happy with your purchase!

Kylej1487

Nov 16, 2015

The team member I connected with - Mike Archer - did an excellent job helping me through the selection and buying process.Following an accident in a few weeks prior, I had a very tight window to not only find a car, but to make sure that I was comfortable with a new model and the services that Anchor you provided. Mike was able to explain all of the benefits of a Subaru (my 1st) without pushing for a sale or reaching beyond the scope of what I was looking for. It is increasingly rare to encounter a straight shot like this anymore, in any space.I have to travel a bit to meetings and between locations for my job, so timing was key. Thanks to Mike, I was able to find a great used Legacy and most importantly - wrap up the sales process quickly. I've loved the car since taking it off the lot. Overall the process could not have been better.Highly recommend to those who, like me, were interested in learning what Subaru is about and want a stress-free sales process to ask for Mike Archer at Anchor's North Smithfield site.

jeep

Nov 15, 2015

I needed a RI Inspection sticker and went there with a Jeep. The license plate frame from the Jeep dealer I bought my car from was stolen off my car and replaced with an Anchor Subaru license plate frame. I went in for an Inspection Sticker only - not to have my property stolen! You should be ashamed of yourselves- do not give them your business.

bnpz

Nov 13, 2015

This will be lengthy. Read at your own expense. Up until recently, I had very little interest in driving anything but a Volvo. Now, hear me out - I may sound like a luxury-car loyalist, but I'm not - when you walk away with no injuries after being rear-ended on the highway by a tractor-trailer, you develop a strong allegiance to the car that kept you safe. I replaced my old Volvo with another old Volvo and have been quite content, for the most part. In the last year, though, I found myself sinking more money into repairs and maintenance than I'd like. To be fair, it's approaching 200,000k, but now that I'm a few years out of college and beginning to think about settling down, starting a family, being a responsible adult... I started looking at new cars - and, by new cars, I mean new Volvos. Of course, Volvo doesn't make cars like they used to; the newer models look nothing like my beloved old S70 nor my dream car, the 850 T-5R, and I felt like by buying new, I'd be paying an enormous premium for a car that wasn't what I really wanted (I briefly considered buying another $3000 used S70, but my fiance talked me out of it.) And so I kept driving my old Volvo, intent on driving it all the way to 200k and thinking maybe then I'd revisit my options.Then my alternator went, taking the battery along with it, and I didn't have a car for a week. My fiance suggested that we check out Subarus. I had liked the Forester before I bought my first Volvo and he thought maybe I should reconsider it. We went to Anchor just to take a look around and, well, we ended up putting a deposit down that day. We worked with Shiloh, who gave us a great car-buying experience right from the get-go by providing us a little more freedom than we expected. (If you want two twenty-somethings to buy a car from you, give them just a bit of your trust and let them test-drive it without supervision.) We took the Crosstrek and the Forester out for a spin. I didn't like the Crosstrek, which didn't feel as sturdy nor as big as the boxy Volvo that I'm used to. The Forester, on the other hand, was a perfect fit. It is literally the same dimensions as my Volvo in length and width, which made me feel comfortable instantly. The Forester is taller, and not a sedan, but those are welcome differences as they allow for increased cargo space. Another difference I appreciated? Both Subaru and Volvo produce exceptionally safe vehicles, but while Subaru tries to direct your attention to how safe its cars are, at a Volvo dealership, you'll see and hear more about the luxury features than you do about the safety features. I'm sure their target demographics are different, and they market themselves accordingly, but the emphasis on safety absolutely swayed me toward Subaru. And maybe it was a bit impulsive, but we decided we were going to buy a car that day. We originally thought we would buy a lightly-used car (maybe 2014 model year) to save a few thousand, but opted for a new car after learning about Anchor's exclusive lifetime power train warranty. As someone who drives a lot (20-25k/year), this was a huge incentive to buy new. I plan on driving this car until it dies, so I felt it was worth it to shell out the extra few thousand upfront to save on repairs down the road. Shiloh was incredibly helpful throughout the whole process and was never pushy. He did not come across as a salesman, but more like a friend who happens to have a new car and can't stop talking about it. He gave us plenty of opportunities to discuss and decide without him being present, which I really appreciated, as it took a lot of the pressure off. Anchor didn't have any on the lot with all of the features I was looking for, so we didn't get to drive one home that day, but they were able to find one that met all of my needs and, within a week, it was in our driveway.Having had my new Forester for about a month, I can honestly say that I am really impressed with it. The sunroof is massive, the back-up camera is an awesome feature, and the dashboard computer gives me more information than I could ever need or want to know (but, being someone who loves statistics, I really appreciate it.) Coming from a Volvo, I knew I had to have heated seats (not something I could ever give up, living in New England) and I have to admit, the Forester's are incredible - I can't even imagine how much I'll appreciate them come February. Remote start is also a plus, and Shiloh hooked us up with and after-market one that was a lot cheaper. I'm not a huge fan of the touch-screen radio, but I'm getting used to it. My only complaint is a minor one: my gas tank isn't as big now, so I have to fill up more often (not looking forward to this, with winter coming), but I am otherwise getting the exact same MPG as before. I also have a love/hate relationship with the Sirius radio trial period... I never knew what I was missing! Not looking forward to the day when I have to decide if I want to keep it or not... but I'll probably keep it.All in all, I had a great experience. Most days, I get into my new car and I still can't believe that I just pulled the trigger and bought it, but I am so glad that I did. Having previously driven used cars exclusively, it feels so luxurious and clean, and it is so refreshing to not worry about something failing or my check engine light coming on. I am so pleased and would recommend not only Subaru vehicles, but the Anchor dealership and Shiloh in particular, to anyone shopping for a new car.

mazelsmom

Nov 8, 2015

Greg Washington and Bob Volpi at Anchor Subaru in N. Smithfield are very high integrity. Everything they said and promised came through exactly as expected. They kept me informed each step along the way. After I bought the car from them, they followed up on the registration status. I feel that I could pick up the phone and call them anytime and they will help me if I need them. They were professional, understanding and patient. This was a huge purchase for me and they made it comfortable. I love my 2015 Subaru impreza hatchback!

Rob4136

Nov 8, 2015

Kevin Falcone was a pleasure to work with - knowledgeable about the product and honest - making the whole experience unusually painless. The dealership overall is a customer friendly place.

Mccartra

Nov 6, 2015

Bought a new 2016 wrx at anchor. Great and hasle free deal. Worked with Mike hersey, very knowledgeable and great to work with. Would come back again!

Meg10

Nov 6, 2015

Jorge is great! He helped make the process of buying a new car seamless and transparent. We will continue to work with him as long as we have a Subaru!

MKA

Nov 6, 2015

Ali was great to work with! He was personable and knowledgeable. He listened to our needs and helped us narrow down a few choices, but we only had to drive one! The Subaru Impreza he suggested was perfect. We also worked with Derreck, who was courteous and professional.

Jon Sundquist

Nov 2, 2015

I had a great experience going through the entire process of buying my new WRX with Gladimir. He was super helpful throughout the entire process, as well as friendly and comfortable to work with. Nothing but good things to say!

piemma225

Nov 2, 2015

We had a wonderful business experience with Anchor Subaru and Shiloh Chauvin in particular. Shiloh was professional, kept us up to date with the delivery of our 2016 Forester and went out of his way to service us.I would recommend Anchor Subaru to anyone looking to obtain a Subaru. I would also recommend that you ask for Shiloh Chauvin. You will not be disappointed.Paul Iemma

ALLAL

Oct 26, 2015

I DID A LOT OF RESEARCH PRIOR TO PURCHASING MY NEW LEGACY. ANCHOR HAD THE BEST PRICE OF THE FOUR NEARBY DEALERS. WHEN I IMET WITH KEVIN FALCONE AT ANCHOR, HE WAS VERY FRIENDLY AND ACCOMMODATING, ANSWERED ALL MY QUESTIONS AND SPENT A LOT OF TIME WITH ME. AFTER I ORDERED MY CAR, KEVIN STAYED IN. TOUCH WITH ME TO KEEP ME INFORMED ON THE STATUS OF MY ORDER. SINCE. I TOOK DELIVERY, HE HAS CONTACTED ME SEVERAL TIMES TO SEE IF THERE IS ANYTHING. MORE HE CAN DO FOR ME. ALL IN ALL, A VERY POSITIVE EXPERIENCE. I WOULD RECOMMEND KEVIN AND ANCHOR TO ANYONE LOOKING TO PURCHASE A SUBARU.

Judy 1123

Oct 26, 2015

I purchased my first Forester from Anchor in 1998, returning for service for the life of my car until 2006 when I was rear ended by a cement truck, which totaled my car, leaving not a scratch on me. I test drove multiple cars at that point, but kept being drawn, once again, to the Forester and ultimately bought another at another dealer, since at that time I lived at the other end of the state. I happily drove that car until now, when I decided to trade in my 2007 Forester for a new one. I again drove other cars, but decided on the Forester, talking to the dealer I had been bringing my car to for service since it was purchased. I felt very pressured in that situation, and made the decision to return to Anchor to look for a car, despite continuing to live more than a half hour away. I am thrilled with my car and intend to continue to service my car at Anchor simply because it was such a great experience to buy it there.

ywang7

Oct 26, 2015

Had a wonderful experience purchasing my car here! I had Jorge with me and he is a really nice guy!I was looking at another car which is exactly the same model and feature at the moment, and decided to made my purchase here at Anchor simply because they are much more friendly and easy to deal with. They stated they are trying best to "offer a hassle free, honest, and straightforward purchase experience", and these guys do stick with that statement! :)How often you can have an actually pleasant experience when you are buying your new car! Great job guys! Looking forward to my first car service!

Sophia

Oct 25, 2015

This is the second car we have bought from Anchor Subaru and on both occasions we have found them great people to work with. No hard sell and a can-do attitude to helping us find the right car. I appreciated the time Shiloh took to show us all the details of our new car after we had taken delivery. Would definitely recommend to a friend.

KarenEQ

Oct 24, 2015

Anchor Subaru is female customer friendly. Look around and notice women navigating the dealership and the service area comfortably. Greg Washington is an excellent salesperson and treated me like a valued customer. I had been shopping for a preowned Subaru for almost a year prior to going to Anchor. In the other dealerships I visited, not only was I treated like a "girl", but I did not see any women employees or customers in the facility. I was told by the salesmen that a well running preowned Subaru under $10,000 did not exist and was advised of the wisdom of purchasing a new model. Just to try and prove the point, I was pressured to test drive dog and cigarette smelling preowned vehicles. I held my focus and fortunately walked through the doors of Anchor one afternoon after work after seeing a potential vehicle on line. At my pace, without pressure, the process of purchasing the preowned Subaru Legacy Outback with >100,000 miles for <$10,000 flowed easily to completion. That's not the end of the story. Within 2 weeks it was clear that a few things I couldn't have known prior to purchase cropped up. I contacted Greg and he put me in touch with Marcel and Mike in the service center. Marcel and Mike listened to and took my concerns seriously, kept my newly purchased car, gave me a loaner and made the repairs at no further cost to me. The repairs were successful. I plan to bring the car in for routine maintenance as well. I highly recommend Anchor Subaru.

Fred

Oct 23, 2015

A good atmosphere to purchase a car. Sales person Greg was very helpful and not pushy at all. Sales person had excellent knowledge of the car and easily shared it.

Josh

Oct 20, 2015

Had a great experience. Was take care of and all my needs were met for buying my new car. Very comfortable environment and no feelings that you were getting "worked over".

Suze

Oct 18, 2015

While having my Subaru Forester serviced I inquired about a reliable used car for my elderly dad. Gladimir Guerrier was extremely helpful and accommodating in making it happen.

mclaughlinj12

Oct 16, 2015

I appreciated Anchor's honesty and straight-forward approach. The process was simple, no real haggling. I went to the dealership, they gave me a price, I shopped around and ended up right back at Anchor. They gave me the best deal, by far, and were not pushy like many other dealerships. Kevin, Brian, and Derrek were all great throughout my entire experience.

christopher830

Oct 5, 2015

Brian and Mike were both extremely helpful and knowledgeable. I highly recommend anchor Subaru to anyone who wants a hassle free experience while car shopping. I am looking forward to doing business with this company in the future.

Jo-Ann

Oct 5, 2015

As I was ready to trade in my much loved 2007 Subaru Legacy Sedan, I immediately turned to Anchor Subaru where I purchased "her". Shar Chauvin was ready to help. There was absolutely no pressure on his part. He took care of everything including getting me the best price for my trade. When I was ready to pick up my new 2015 Crosstrek, he spent over an hour showing me all the bells and whistles, setting up my Bluetooth, and making sure my sound system was just as I wanted it. (I think he enjoyed that part too)! Thank you so much for your great customer service Shar!

Peeved121

Oct 4, 2015

I did not buy my Subaru from this dealer but I took it there for an oil change. They took the liberty of switching out my license plate holders with out asking. If they would do this I wonder what other slick moves the service team would pull!

Hey I Bought a Crosstrek

Sep 29, 2015

Mr. Kevin Falcone was very friendly and informative of the business he was providing. He did not pressure me into buying a vehicle I was uninterested in, but listened to what I was looking for and provided a solution. Kevin was prompt. His attitude and availability were very helpful with the stress of buying a new vehicle. I was contacted two weeks after my first visit to Anchor Subaru in N. Smithfield by Kevin to inform me they had recently obtained a vehicle closely resembling my wants and wishes. I am now the proud owner of a (mostly) new, 2013 Subaru Crosstrek thanks to the friendly, honest, business of Kevin Falcone at Anchor Subaru.

Stenjess

Sep 29, 2015

My car brakes failed and no one could find the cause so I KNEW I had to find a car for my daily commute right away. The Toyota dealership where I had been a loyal customer for many years failed me and then tried to push a car on me that I did not want, were argumentative, etc.. I came to Anchor and was greeted by Greg Washington and made to feel comfortable right away. He just let me sell the car I wanted to myself and I was given a great deal. So why would I go anywhere else after that? I'd recommend this place to anyone who doesn't want to be pressured and have their arms twisted.

Sarah

Sep 26, 2015

As soon as we enter the dealership we were approached in a friendly and professional manner by salesman Gladimir Guerrier. His vast knowledge and experience in Subaru cars really impressed us. Buying a car can be a little stressful but thanks to this All Star salesman and the workers in Anchor Subaru I enjoyed every step of the way.

MB125

Sep 25, 2015

Mike H. made car buying painless.. I feel very happy with the car and the services. would return to deal with Mike H. any time... He listens to needs and doesn't bother you like any other salesman.

troutman1980

Sep 24, 2015

Great dealership, no hassle straight foward pricing and excellent service. Bought a brand new impreza sport love it! Going back to get a outback for my mom.

One Very Satisfied Customer

Sep 19, 2015

A car purchase can be an overwhelming experience but I must say Anchor Subaru made the process painless. I quickly realized that they are customer friendly, professional and available to answer all your questions. Shar was extremely knowledgeable about the vehicle I purchased. He was always available to answer my questions or explain a feature on the car. He helped get me into the vehicle that was right for me. The customer service didn't stop there but has continued since my purchase. I now understand why more and more people choose Anchor Subaru as their dealer of choice.

akpichette

Sep 17, 2015

Anchor Subaru has been a go-to place for my family for about 10 years. Derek Lascola worked extremely hard to help me get into the car that I wanted for a great price. The process was extremely smooth and comfortable. Could not have asked for a better car buying experience. Looking forward to working with Anchor's great Service department now, as well. If you're looking to buy a new or used Subaru then Derek is your man.

Lau14

Sep 15, 2015

As a first time new car buyer, I had shopped around to plenty of local car dealerships. Anchor was by far the most professional and knowledgable about their vehicles. I am happy to say that purchased and drove home in my new 2016 Subaru Legacy the very same day I walked into Anchor. Working with both Gladimir & Carl was a very pleasant experience!

Lovemysubaru

Sep 15, 2015

This is the second Outback I've purchased from Gladimir Guerrier. He is a warm, friendly, respectful man with a great sense of humor and an extensive knowledge of Subarus. He makes the sales experience fun, informative and pressure-free. I highly recommend Glad and Anchor.

Brigida

Sep 12, 2015

Best experience buying a car ever! These guys are knowledgeable and friendly. They are really helpful in getting you what you want and need.You won't regret it.

Snowgirl

Sep 12, 2015

Best dealer experience ever! Wasn't going to buy a car that day but was so comfortable with my salesperson and the people I met that I ended up driving a new car home that day! They made the process easy. I have been raving about Anchor to anyone that will listen.

Audrey

Sep 9, 2015

I just purchased a new Subaru Forester at Anchor Subaru and the service was excellent. The sales consultant that I dealt with was Greg Washington. I had not decided on a specific vehicle when I started looking. He was exceptionally helpful and patient. Greg was able to give model specifics and we took a number of test rides before I finally decided on the Forester. I would recommend both Greg and Anchor Subaru too anyone in the market for a new car.

Samina

Sep 7, 2015

I had a very good experience at Anchor Subaru with sales consultant Greg Washington, from whom I purchased a Legacy Premium. Greg has a professional but friendly personality. He is knowledgeable about the Subaru product line and automobiles in general and explains technical questions in an accessible and understandable way. Greg was available to answer texted questions in the evening even after he had left work. He followed up promptly but was not pushy. He helped me assess the savings value between the Legacy and the Subaru hybrid model. He took me through the purchasing process in a professional manner and covered all the details. I recommend Greg and Anchor Subaru highly.

Bettay

Sep 6, 2015

Jorge was a very patient, professional and geniune sales person. He answered all our questions and found just the right Outback for us. He did not over sell us and listened to what we were comfortable with. Even printing out information for us while we were at dealership when we had some other questions.I would highly recommend Jorge and the Anchor experience. We also thought Carl in the finance office was very professional, the whole experience was a good one.

Zhe and Maggie

Sep 5, 2015

We find this dealer very randomly on Internet, but luckily, the experience of our car purchase was great! Especially I want to say that our sales consultant Shiloh is really a great staff there. He is very thoughtful and humorous, which made our experience a pleasant one, and when he explains every detail of the car, insurance, purchase and a lot of other things, he is very much careful and considerate. Highly recommended!

Linda H.

Sep 4, 2015

My salesman was Mike Archer and he was professional and thorough throughout the transaction. I went in knowing exactly what I wanted and was able to get the deal that I thought was fair. Mike went over every detail of the new car's technology with us and explained the optional safety and security packages, so we knew what we wanted to add or not. This is the third car that I have bought from Anchor and I see no reason to ever go anyplace else.

marc456

Sep 4, 2015

By far our car buying experience at Anchor Subaru was the most pleasant one that we have ever had. Our salesman is Greg Washington and he was thorough and took time to answer all of our questions along with following up with us after the purchase. We feel part of the Anchor Subaru family and look forward to bringing our Outback there for service.

Rena and Doug

Sep 3, 2015

Our experience at Anchor Subaru was the most pleasant and easy car buying experience we have ever had. Our salesman, Mike Hersey, was wonderful! He went above and beyond to make us comfortable and made sure every detail was attended to. He made the entire car purchase easy and painless. The owner, Brian, took the time time to stop in and ask how our experience at the dealership was. Carl, in the finance department, was extremely helpful and kind. We will be recommending Anchor Subaru to family and friends. Overall rating of this dealership is outstanding!

jjbroc

Sep 2, 2015

Anchor was the easiest dealership to make a deal with. Donna Benoit and Shar Chauvin made the entire process easy without playing games. Vehicle and paperwork were ready on the date we agreed to pick up and we drove away happy.

jlindsay94

Sep 2, 2015

Anchor Subaru has given me the best car buying experience humanly possible. When I wasn't approved for the car I originally went to test drive, the staff worked with me to get me something even better. Once I was approved, they had the car registered, inspected, and cleaned incredibly fast. I drove it off the lot the next day. My car buying experience has never been so painless, I will always go back to Anchor Subaru.

happycustomer

Aug 27, 2015

Shar was so great... after a terrible experience with another dealer I went to Anchor. I told them my budget and exactly what I was hoping to find. After hearing other dealers tell me they wouldn't be able to find it, precisely two days later I was taking that exact car for a test drive. Shar was completely knowledgable and took great care to ensure I understood everything about the car. There was no pushy bullsh*t. After getting some great financing I drove the car away. I could not have asked for a better experience. Sully was awesome too.

Jack

Aug 26, 2015

Our salesman, Shiloh, was very helpful in making our purchase of a Subaru Outback station wagon a very smooth and pleasant experience. His knowledge and suggestions were helpful and his low key manner made dealing with him a pleasurable experience. On delivery of the vehicle he had all paperwork ready and speeded us through the transaction. He reviewed the operational details of the car thoroughly and encouraged us to contact him with any questions once we got home. It was the best car buying experience I have ever had and I usually hate the car buying process, but not this time.

Tatyana Roberson

Aug 17, 2015

My salesman was Greg Washington. He was very helpful and understanding. He told me, "Do not settle, get the car you really want" I am glad I took his advice and purchased the car I really wanted, 2010 Nissan Rogue. He was not pushy nor judgmental but helpful, understanding, and caring. I went on a Sunday to test drive the car, make a down payment, and sign paperwork. On Monday at 5:00 p.m, my car was ready to come home. My car looked brand new! I recommend Anchor Subaru/Nissan to all!

Jimmy2016

Aug 12, 2015

Our salesman, Matthew, and the team were very helpful and friendly. They worked with our requests and met every one of them from our budget, monthly payments, to additional services for the used vehicle we purchased. The team repainted the front and rear bumpers of the vehicle which had been scratched by the previous owner. The one negative aspect was upon picking up my vehicle from being painted, I noticed several scratches on the passenger door and along other areas on that side. I was not aware of them prior to purchasing the vehicle. Even, Matthew noticed them when we walked out together to see the vehicle.

john.b7

Aug 12, 2015

Mike Archer was my sales person... Everything was excellent! Ask for Mike Archer! I am very very happy with the price of the XV Crosstrek and just as happy! Mike went over the vehicle from top to bottom & everything in between! He knows the product! I know because I aggressively researched this vehicle and he told me everything I already knew plus more!! There's not radon to go anywhere else!

simon3713

Aug 12, 2015

We had several trips to Anchor in one week due to our limited schedule. We met several sales staff and everyone was extremely friendly and helpful, with very little pressure. Once we found the vehicle that fit our family needs we were able to make a deal within our budget and drive away proud new first-time Subaru owners.

jmEsq

Aug 10, 2015

Knowing my old Subaru Forester was nearing the end of its life, I went to Anchor Subaru to look for my next car. The salesman I worked with was Mike Hersey, and he did a fantastic job. I didn't need to be sold on the car -- I've only ever had Subarus and I would never drive anything else, they've all served me well. Mike understood that. He is incredibly passionate and knowledgeable about Subarus, and on top of that was really laid back with a great sense of humor. We ended up finding a '12 Impreza hatchback in the back of the lot by chance that had just been traded in. I took it for a spin around the neighborhood and I knew it was the car for me. I had been driving an '02 Forester but wanted something a bit smaller (the new Foresters are huge now), and the Impreza fit the bill. The service crew was able to get it all cleaned up and ready to go the very next day...so impressive! I left with the car I wanted at a price I was very comfortable with. I know people tend to put car shopping in the same category as getting a root canal, but my experience at Anchor was downright pleasant and I'd recommend them to anyone looking for a Subaru (or any other car, because really, there's no good reason to not be driving a Subaru). Thank you to Mike and everyone else at Anchor! I'll be back in another 200,000 miles or so for my next ride!

rumrunner

Aug 9, 2015

from the begining of the visit we were not pressured to buy. we went back and forth to both dealers comparing cars Kevin Falcone is the best sales man ever. went for a test drive and explained the whole car before we left the lot. We bought the car that night. Went back to pick the car and Kevin pre-cooled it for us. he then explained the car again and set up blue tooth and the radios . he is the best sales man i have ever dealt with. Thanks again Kevin

OutbackJM

Aug 8, 2015

Shar was fantastic to deal with. He listened to what we wanted, and was consultative without pushing the sale. It's not the fanciest of showrooms, but each person we dealt with was friendly & helpful, and that's what counts.

ctowey

Aug 7, 2015

Kevin Falcone makes buying a car the easist process ever, This is the second car I bought with Kevin. He is organized, kind, and patient.

KevinL

Aug 7, 2015

I could not have had a more pleasant and easy car buying experience. The staff was top notch. they were able to get me the perfect car with no hassles. At no point did ever feel pressured.

ronssubaru

Aug 7, 2015

This is our second purchase and are very pleased with the care and concern Char has shown us. We will highly refer Char Sauvin to all our friends . A great and fair experience.

centralMA

Aug 6, 2015

We had been looking to replace our Audi A4 for the past year; we were looking for an equally well-handling all-wheel drive car that was both durable and affordable to maintain, and that had more room for our two young kids. After landing on the Subaru Outback we contacted a number of dealers across MA and RI. Simply, the decision to purchase at Anchor was because of the excellent personable service we received.

edcook158

Aug 6, 2015

We were looking for a used car for our daughter. We test drove a couple of late-model cars but found that the cost of a new Impreza was only a little more than the used models. We went with a 2015 Impreza 5 door and the whole family loves it. This is the 3rd car we have bought from Shar Chauvin in the past year and I'd go back to him anytime.

tyler_lomas

Aug 6, 2015

Wanted to get a new car after having driven a 2001 for 5 years now. Since its the northeast I wanted a car with AWD and a roof rack. Test drove a few of the models they had and found that the subaru impreza fit what I wanted in a car.

priscilla

Aug 5, 2015

The experience at this dealership was great! They dynamic duo of Shar and Carl were very detailed and had a lot of patience in answering all of our questions.

suburu

Aug 5, 2015

I had already done my research on the price levels for the Suburu Outback that I had needed for my business car. I had thought that I would first look at Anchor to be the dealership of choice as I had a great experience with the service department months earlier. Side note...Service dept was excellent!I had walked in a month before my purchase and met Ali Asgarian. I had wanted to look for possibly used options vs buying new. Ali was very knowledgable about his inventory and levels of the Outback for both new and used. At the time of purchase I was also given Brian Benoit's name as a contact. Brian was involved with the sale of my new Suburu. Its nice to know the owner is also very involved with the customer base. Long story short, I would highly recommend talking with Ali for any car purchase you may be looking for both used or new!Al Walker

Halsey

Aug 4, 2015

Mike was phenomenal at finding the right "first car" for my son. It was a fantastic experience and a very easy process...two things I never imagined I would say about car shopping.

Newbaru

Aug 3, 2015

We had the best saleperson ever, Shar Chauvin. He was very personable and friendly, without being overbearing. He was extremely knowledgable, answering all our questions with ease. He had the patience of a saint, as I changed my mind not once, but twice! Everyone on the Anchor team was awesome! Can't say enough good things about them and our experience puchasing a new Crosstrek from Anchor Subaru!

Steve/Peggy Codner

Aug 3, 2015

We decided on the Forester based on various review, our examination of the myriad of safety features and the experience of two sons. Our geographic location in south central Mass placed equidistant from 3 Subaru dealerships. I visited all 3 gathering information and 'getting a feel' for each place since price was going to be about the same everywhere. Anchor was the best. Jorge Navarro made me (and eventually both of us) feel most comfortable. The obvious quality of the dealership and the lifetime warranty were factors as well but the 'down to earth' attitude of Jorge was the real decision maker. We were very relaxed throughout the experience and recommend Anchor & Jorge to any and all potential Subaru purchasers.

Tim

Aug 1, 2015

Char was easy to work with and helpful at every turn. This is the second Subaru we have bought from him as we were so pleased with our initial experience with him. He steered me to the Cross Trek as he felt it was the right fit for me. He was right! I just came back from my first trip with it and it was a pleasure to drive. We could not be more pleased as you can see by our excellent ratings throughout.

GSA

Jul 30, 2015

Went in for a 2015 WRX, but unfortunately they did not have the exact model I was looking for. Brian and Ali made sure they could locate and find the perfect one to suit my picky needs. Ended up waiting a month for a 2016 WRX and I'm sure glad i did. Both of them were right there every step of the way and we're always very easily accessible. I highly recommend you check out Anchor if you're considering a car purchase in the near future.

Heathe76

Jul 30, 2015

Originally went in looking for at a used subaru legacy and before i was willing to agree on that vehicle i needed to have numbers to make sure it would fit my budget. After test driving the used subaru o did explain to Mike that inreally wanted a new 2015 subaru but didnt think that it would work in my budget. We sat down and he ran numbers for both vehicles and low an behold i was able to get the car I really wanted because budget wise it was the better deal. Pick up my new legacy 2 days after visiting and now and a very happy owner of a legacy.

Tarp

Jul 27, 2015

Peter in sales was great. The whole process was easy. Negotiations were as pain free as one can expect when buying a car. This is my 4th Subaru but the first one from this dealer and I will definitely buy my next one here.

suzy2015

Jul 26, 2015

Excellent sales provided by Mike Hersey who has a wealth of knowledge all things Subaru! The manager and Carl in finance were friendly, professional and I was out of there in no time with my new Crosstrek! And now all I want to do is drive!Thank you MikeThe newest member of the Benoit family

subarulover

Jul 21, 2015

My husband and I went looking for a Forester for me starting last summer. We went to several Subaru dealers; when we came to Anchor Subaru, we knew that this was where we would make our purchase. Shiloh was most helpful and not pushy at all. We looked around and then wanted to think about it for a few days. My husband really wanted me to make a decision, so we went to see Shiloh again and we walked out as new owners of a 2015 Subaru Forester, in just the color I had wanted! Seven days later, we drove away in our brand new vehicle, but only after Shiloh explained and demonstrated all the "whistles and bells" in the car. We have nothing but positive things to say about our experience at Anchor! From the salesman who helped us make our purchase to the service department people who handled our oil changes and accessory purchases, we are extremely comfortable and pleased. Whenever we purchased a car accessory, Shiloh was right there to help us install it or explain its use to us.To further explain just how pleased we were with our experience, we just purchased a used Subaru Outback for my husband to drive. We asked for Shiloh again and he walked us through the purchase. He asked what we were looking for in a vehicle and narrowed it down to which vehicles would be appropriate for us. From there, our decision was easy. We are now the proud owners of a second Subaru, a 2012 Outback!

dpietras

Jul 20, 2015

We were interested in a new Outback, but they are hard to find. We saw a 2015 "program" car at Anchor which really seemed to meet our needs! So, we had to visit our good friend Gladimir for the third time and he promised that we would buy this car............and,of course, after some tough haggling and some good laughs......we did! Stressful, yes, but worth it. These people are very easy to get along with and they will do whatever is necessary to get you into your chosen vehicle! We also received some help from Kevin the day before and he took the time to answer our questions even though he knew we would come back to see Glad to make our purchase.Thanks to all of you at Anchor and just a warning..........we'll be back!!!!

Russ

Jul 18, 2015

After having a Forrester for five years, and being involved in an accident, we liked our Subaru so much we wanted to buy another one. Peter at Anchor helped us find the exact car we were looking for.

RosieGirl

Jul 12, 2015

7 years ago I purchased an Impreza at Anchor. The service dept provided great service, keeping th Impreza in tip top shape. This was our 4th Subaru after 2 Legacy wagons and an Outback. So when my Impreza was totaled in a recent accident, there was no hesitation as to where to go for our next vehicle. Gladimer greeted us at Anchor, provided several test drives and was a joy to deal with as we selected our new Outback. Why would anyone drive anything but a Subaru ?!?!

Christina

Jul 9, 2015

I leased a 2015 Subaru Forester from Glad and am extremely happy with the car and with my experience. Glad was very welcoming and made the car search experience fun. He was also very knowledgable and open throughout the process. I am very pleased and would definitely recommend!

Karl

Jul 9, 2015

My wife and I were looking to purchase a Subaru for our daughter who will be moving to Rhode Island. We live in Oregon. Anchor Subaru made the purchase seamless over the web and by mail and left us confident that our daughter will be taken care of. Sales staff was courteous, friendly and efficient.

BobSorel

Jul 8, 2015

I really HATE shopping for a new car...unending phone calls, horrible sales tactics, bait and switch...you know the drill. I walked into Anchor Subaru simply to get a price on a new "fully UNloaded" Forester, and I was ready to endure yet another unpleasant experience. Instead of the usual runaround and blatant attempts at overselling me something I didn't want, my assigned salesman, Shar Chauvin, instead talked with me like an ordinary human being discussing cars man to man. He did not push me (or rather *try* to push me) into something that I was not interested in, but instead listened to me and gave me a price on the car I wanted to buy...what?!?! To make a long story short, we hit it off extremely well, and even though he had to locate a car from another dealer, it was just a matter of a few days and my car was there waiting for me...GREAT price, unbeatable service, and it came with a whole bunch of little extras at no extra charge, something I never expected. My car needed to have a rear bumper cover installed (one of the few little things I actually wanted), so Shar arranged to have it installed on the same day I stopped in to pick up my registration. The service manager (sorry...I don't remember his name) got the job done in about 10 minutes while I waited. EVERYONE that I met or spoke with while I was there was top notch, friendly, and made me feel right at home, the polar opposite of just about any other dealership I have dealt with. It truly feels like you are joining and becoming part of their family, like some long lost cousin who just met them after years of being apart.If I like this Forester as much as I do on initial impressions, I will not only be a Subaru owner for years to come, but rather an ANCHOR Subaru customer. After dealing with so many other dealerships over the years (I am 61), this was the most pleasant place I have ever bought from. I am not knocking all of the other dealers, as some of them were much better than others; I am praising Anchor for standing out and above in a very crowded field.

Violets55

Jul 6, 2015

Buying a vehicle is stressful! When I went to Anchor it was a good experience, Ali was very helpful and explained all about my new vehicle.Thanks and I LOVE MY NEW FORESTER!!!!

Dalt1225

Jul 3, 2015

As always the people at Anchor go out of their way to make your car buying experience easy with no hassle. Just bought my second car with them in the last two years and will gladly return for the next one. Derek LaScola was my salesman and he is a class guy. Highly recommended.

Msfairplay

Jul 2, 2015

I usually cringe when I buy a car. The salespeople always seem to be phoney, well, not at Anchor. Shar chauvin is as real as they come. We looked at the vehicles we were interested in and he was very helpful and knowledgeable. We managed to come to terms on a new Forrester in just an hour and picked up the car the next day. The dealership was fair and thoughtful of our time. It does not get any better than Anchor Subaru.

CAM12

Jul 1, 2015

After my husband suffered a stroke, we decided we only needed 1 car. We had 2 Subarus in great shape and wanted to trade these in for a 2015 Forester. Gladimir sold us our 2 previous cars, and we contacted him re: this transaction. We described the car we wanted (model, color and features) and scheduled an appointment for Saturday. When we arrived, the car we described was parked in front ready for a test drive. Since we had 2 cars to trade and 1 driver, Gladimir drove us to our home so we could bring in the 2nd car. Long story short, the deal was closed that very day - I was amazed. Gladimir has always been helpful and honest - a delight to work with.

Burgess02908

Jun 29, 2015

My previous Anchor Subaru car died suddenly after 290,000 miles of great service so I wanted a good deal on a car now, Derek in Sales and Mike in Service got me just what I wanted with a good deal, fast!

Country51520

Jun 28, 2015

We bought my wife's car at Anchor several years ago and had an excellent experience with Jorge Navarro. He is phenomenal. When we went back to look for a car for me, Jorge was unavailable and we worked with someone else. The test drive was great and when it came time to discuss trade in price and the price of the vehicle I was looking at, our experience changed completely. I was given a laughable offer for my trade in vehicle (half of what I was offered at Balise Subaru) and then we had a conversation with the sales manager about me putting my nicer set of wheels on the vehicle before I traded it in. I was told the nice wheels would add less than $200 to the trade in value during this conversation and that ended our negotiation for the day. Later, when Anchor reached out to me and attempted to restart negotiations, I was sent an angry and accusatory e-mail stating that I was being unreasonable and doing nothing to increase my car's trade in value. Apparently they forgot about the several minute conversation my wife and I had with the salesman and the sales manager about putting the nicer rims on. It may be an isolated experience and maybe it would have been better if I worked with Jorge again, but I will not be going back to Anchor and I would highly recommend Balise Subaru instead. They offered the same car new, with more features, for $2500 less than Anchor and gave me a much better offer for my trade in vehicle. If you can't work with Jorge go somewhere else, but check out Balise first anyways because you'll probably get a better deal there than at Anchor. I sure did.

TheSovereignOne

Jun 23, 2015

We went in with our daughter to pick up her new 2015 Outback and ended up buying one ourselves. We were introduced to Mike Hersey who sold our daughter her new car, and explained that we could not find an Outback in NJ so he showed us around the dealership, gave us a test drive in anew Outback and we bought it. Every step of the process was efficient and well handled. All of the people involved were top notch. A word of advice to young car buyers - people respond to your attitude and adjust accordingly. You're buying a car from someone just like you - be pleasant, be forgiving, be patient and save your complaints. These seem like good folks to work with.

AQXBar

Jun 20, 2015

Overall, Great experience. I traded my FRS and purchased a Subaru 2015 WRX STI. Got a great deal for the trade value and couldn't be more satisfied and all thanks to Gladimir. Galdimir was an amazing salesman , I asked him if i can take the car home the same day and he delivered. There wasn't any disappointment or regrets during the whole sale process besides the fact I couldn't drive standard when I bought the car. Also, thanks to the entire Subaru Anchor staff for making the sales process as fast and simple as possible to take my new car home the same day. Thanks again Galidmir.

bettyonthames

Jun 20, 2015

Shiloh helped me find the car that worked for my needs and my budget.He was attentive and not at all pushy. I was really happy to have worked with him.

JohnT_in_RI

Jun 20, 2015

I give Jorge Navarro at Anchor Subaru my highest possible recommendation. He was very flexible and willing to make a deal. The process from sales to delivery was seamless.During my car search, I have been called by car dealerships almost daily. Jorge did not call me one time. This was one of the reasons that Jorge had the inside track. If you don't want to be called every day, then work with Jorge at Anchor.John

bishgan

Jun 10, 2015

I bought a car here a couple of months ago. My car, which I loved, had recently been totaled and I was looking for a similar replacement. I found one I liked and called, and Anchor immediately set me up to give the car a test drive. I worked with Shiloh, who was incredibly helpful, kind, and understanding. I'm so pleased with my car and with the experience and would recommend Anchor Subaru to anyone!

Subaruoutback

May 31, 2015

We went into anchor Subaru to look at a 2015 outback. Mike was absolutely amazing. He answered all of our questions and made the entire process enjoyable. We originally we not planning on buying the day we went in to look, but mike and the rest of the team made us feel so comforatble that we knew it was the right decision.

Ms.Julia

May 12, 2015

I recently bought my new Subaru Impreza from Gladimir and I regret nothing. This was my first time buying a car, and he was patient and understanding of all my questions. He never once made me feel foolish for asking certain questions and made me feel calm when I was getting overly anxious. Car buying is a scary experience which was made easy by Gladimir. I would recommend Anchor all day to anyone who would listen.

RP Jones

May 12, 2015

I recently purchased my 2015 Subaru Forester from Mike Hersey at Anchor. Although I was pretty well-decided going in on the vehicle I wanted, Mike took a considerable amount of time (on a busy Saturday) to make me feel comfortable with my choices. He took me around the lot, went thoroughly through the Forester's functionality and features, and answered all my questions, never rushing the process at any stage. On delivery day, Mike was again right there to make sure everything was in order with the vehicle, the insurance, and all other details. He walked me through the dealership's service facilities and finally completed a thorough checklist to make sure nothing had been missed. Anchor has clearly developed a great system for making their customers feel valued and in good hands. I am a high-mileage owner who buys a new vehicle for the long haul and I feel very confident and secure in the purchase I made at Anchor Subaru. I highly recommend Mike Hersey and the Anchor staff for your next purchase.

Janet D

May 9, 2015

Greg Washington was very friendly, knowledgeable and did not pressure me in the least. I had done all my research and knew what I wanted before I arrived at the dealership. We did the test drive and, of course, I was in love with the new Legacy. There was no hassle with my trade. I got an excellent deal and drove out of there with my new Legacy a few hours later. It was the smoothest auto transaction I have ever made in my life. Greg and the whole team were wonderful. I've told everyone about them and would definately go back

long distance driver

May 9, 2015

We really appreciated the low-pressure consultative approach. Derek is friendly and professional and the car? Well, it's a Subaru - what more needs to be said? We love it!

Jan

May 7, 2015

We purchased our almost new Legacy in late April and just love it. Our sales representative Gladimir Guerrier was so helpful! When he took us for a test drive, he told us about so many of the features of the car and all the benefits of the all-wheel drive. It was just the car for us and we purchased it that day. Everyone at Anchor was helpful and worked quickly so that we could take the car home that evening. Wonderful experience and the car is just right for us. We have recommended Anchor to all our friends looking for a car. We met with the Service staff and arranged two appointments for oil changes right that afternoon. Terrific service.

arthuro

May 5, 2015

In the market for a new car, my wife & I took a ride to Anchor, and were introduced to Shar. Shar was extremely knowledgeable and made the buying process easy. When we picked up our new car he took the time with us explaining all the details.. Shar even stayed after the dealership closed, asking us if we had any questions, and told us to contact him anytime if we had any problems.

dragonwstg82

May 3, 2015

I return to anchor Subaru time and time again and I love dealing with Jorge Navarro. the facilities are clean and inviting and they have one of the largest selections of Subaru around. I go to anchor Subaru because they're honest and have the best prices around.

rdelacruz13

May 3, 2015

Shiloh helped us with the car buying process. He made the process very easy and answered our questions. He communicated via phone, text and email through the entire process, which was very convenient for me. I would definitely recommend Shiloh to my friends and family. Sincerely Raymundo De La Cruz

Dfineout

Apr 30, 2015

I am now on my third Subaru purchased from Anchor. I first leased a Legacy, then an Outback , bought the Outback, and now traded that in for a new Legacy. Every time I have dealt with Jorge Navarro who continues since day 1 to be an excellent salesman to work with. Jorge is extremely knowledgeable about Subaru, and made what potentially could have been a nightmare into a good experience. I will continue to recommend Anchor, and especially Jorge to anyone seeking a new car.

MarkO

Apr 28, 2015

I recently walked into Anhor Nissan / Subaru in need of a new vehicle. I was looking for a pre-owned, mid-sized, SUV. I was immediately introduced to Brandon Alves who helped me find what I needed. Brandon showed me everything in my price range and we test drove three of the vehicles. He had patience with me when I told him I wanted my wife to come down and drive the vehicles as well. Matt Maciel also provided excellent service. We ended up purchasing a vehicle wit the help of Brandon and the Anchor team.

Lisa S

Apr 24, 2015

Kevin was great, especially thorough when I picked up the car, going through everything with me. Location is very convenient, easy to get to. They had the model I was looking for with the trim level I wanted in stock

Andrew

Apr 22, 2015

Mike was a very nice, very knowledgeable gentleman. I found him to be very reasonable and helpful, and we are very happy with our purchase.

Gerwils9

Apr 14, 2015

I gave this rating because I had a very good experience working with Ali at Anchor. He put me in the car I wanted and got it much earlier than I expected. The Outback is a car in demand so Ali did what he could do to get me my Outback in about half the time. The other staff I worked with were also top-notch. I highly recommend working with Ali and getting your next vehicle at Anchor.

Kates133

Apr 12, 2015

This was my first time purchasing a new car and my first time at anchor Subaru. Everyone was very friendly and easy to talk to and answered all my questions with ease. I didn't feel pressured or hassled and had a great first experience!

dpietras

Apr 10, 2015

We just made our second purchase of a used car at Anchor Subaru. A nice family-run business! Buying a used car is always a bit risky but we have found them to be very helpful in correcting any issues that may arise. As a matter of fact the 2007 Outback that we purchased last week failed the MA inspection today due to the age of the tires.........my husband will go tomorrow and Anchor will replace all 4 tires and the windshield wipers at no cost to us. We are very satisfied!

Frank S

Apr 10, 2015

This is the first time my wife and I have been to Anchor Subaru and this is our first purchase of a Subaru. All the people we dealt with at Anchor Subaru were very helpful and friendly. Ali spent a lot of time with us showing us the two models in which we were interested and included a test drive of each. We were very impressed with the 'low-pressure' sales atmosphere at Anchor Subaru. I believe we received a fair price for the Subaru Forester we eventually bought and for our two 'trade-ins'. We are looking forward to a long relationship with Anchor Subaru which will include any service our Forester will need as well as for any future vehicle needs.We would definitely recommend Anchor Subaru to anyone looking to purchase a vehicle and for vehicle service needs.

jchamber

Apr 10, 2015

This was my third purchase of a Subaru and my first new car experience in over 30 years. I am delighted with the results I received from Shar C. at Anchor. This is my second purchase with Shar's help and can't say enough about how easy the experience was.

Michael

Apr 7, 2015

I thought they were very helpful and reasonable. Gave me a good price and have been very good at follow up and making sure that things are going well.

Max

Apr 5, 2015

a big thanks to Hagop Jack Ajoyan and Gladimir Guerrier for there help. As to all the team of Anchor Subaru. Nice place and people.

hc.vogan

Apr 2, 2015

I went to Anchor Subaru after having a HORRIBLE experience at Patriot Subaru the day before. When my fiance and I arrived we were promptly greeted by our salesman Mike Hersey. He was super friendly and knowledgeable about Subaru, which I appreciated since this is a new brand to me. Once we sat down he got to know my fiance and I to get an idea of what kind of car would fit our lifestyle. I had already done my research and seen a used 2012 Subaru Impreza that I was interested and he made sure to look and see if there was anything else to better suit what I needed in a car. The best part about everything is that he did not even talk numbers (except making sure the price was in budget) until the very end after the test drive and I said I loved it. It was such a low pressure car buying experience, which I appreciate. As a first time, young, car buyer I felt overwhelmed with this whole process, but Mike and his co-workers at Anchor made the experience phenomenal. I will be sure to return to Anchor Subaru for service and new cars in the future, I highly recommend!!

cindyeames

Mar 31, 2015

My husband and I walked into the dealership without an appointment hoping to test drive an OUTBACK. We met Jorge who sat with us and took the time to tell us all about the car. Handed us the keys and said go for a ride. I was sold! The color I wanted was not in stock and had to be ordered. Not a big deal. When we went back the next week to order our car, Jorge had a red one sitting in the parking lot for me! I'll tell you this. I hate buying a car but, Anchor changed all that. Jorge is great! He took his time explaining the car. Answered all my questions. Sat with us in the car showing us where everything was and how it worked. He even helped me set up the Bluetooth! Thank you Jorge! My next car, I'm coming back

nesurf1812

Mar 31, 2015

I have been looking at cars for awhile. I was trading in a BMW and was not sure about make or model yet. I walked into Anchor Subaru on a rainy day to learn more about the Subaru brand. Being a novice, Greg was extremely helpful and knowledgable. He made the entire experience very pleasant and did not pressure us into anything. The dealership was alittle out of date, but a dealer that does not spend alot can usually get the best price on the car. After leaving the dealer following a test drive in a XV Crosstrek, I went and got some lunch and decided that based on my experience I would feel good knowing I got my car from a dealership I felt comfortable at. I went back and the sales guy Greg was obvisouly happy to see me return, but was very easy to work with when discussing the numbers. I highly recommend Greg, because the salesman has a huge impact on whether you make the right decision when buying a car. He has single handedly raised my oppinion of not only the Anchor Dealership, but the Subaru brand as well. THANKS GREG.

bill

Mar 30, 2015

After looking at 3 different dealerships for a 2015 Subaru Outback I e-mailed Anchor. I received a quick response and came to an agreed price with Donna, later that day I went to Anchor and dealt with Ali to complete paper work and go over my trade-in. Everyone was friendly and helpful. Although it took a lot longer to get my new Outback it has been worth the wait. Ali kept us informed with e-mails and answered all our questions. This is my second Subaru purchased from Anchor . I would definitely buy from Anchor Subaru again!

FromFranklin

Mar 30, 2015

Thank you Brian and Nick for this 2015 Subaru Forester purchase. In terms of meeting our needs, you guys went above and beyond. Starting with online email inquiry, followed by phone conversation then visit of the dealership, everything was good and made us feel we can trust Anchor Subaru. Our salesperson Nick is very knowledgeable and attentive. He showed us all the features of the new car, answered all our questions and followed up after purchase. Great service! We definitely will buy from you guys again and recommend to our friends.

MarySS

Mar 29, 2015

Very pleased with our experience at Anchor! We came in confident at what kind of car we were looking for and Kevin Falcone gave us a great introduction to the car and was listening to our needs. Very happy.

kytana915

Mar 28, 2015

Great people to work with. Listened to everything we asked. Answered all our questions. Worked with us on getting the price we needed to fit our budget. Thank you for everything.

abohn1

Mar 27, 2015

After looking online for a Subaru and being spammed by tons of dealers around Boston, I found Anchor Subaru. This was my first new car purchase and I believe that they handled it very well. I made it through the process feeling that I got a great car for the money I paid and I felt that I could trust the employees I was working with. I will likely buy from Anchor Subaru again when I go back for a WRX in 2020.

D&MThomis

Mar 24, 2015

We have bought at least four cars from Anchor, and they are wonderful to deal with. Our salesman is Shar Chauvin. Shar helped us to find a car with all the features we needed, showed us how to use all the features, and told us not to hesitate to come back if we need a refresher on any of them. The man who arranged our financing - I think his name is Derek - got it done amazingly quickly, set it up with our own credit union, and stayed till after closing time to get it all finished for us. The service department is always great about fitting us in when we have an emergency with one of our cars. I recommend this dealership highly to family and friends.

haldrich

Mar 19, 2015

Shar and the team were great. They even found us the color we wanted and were able to help us get to the price we wanted as well. They were easy to work with and responded very quickly. Our car was delivered beautifully even though the state was covered in feet of snow! Thanks very much.

rjd

Mar 18, 2015

My second purchase. Greg Washington is sales rep I dealt with both times. Easy going,friendly and made purchase easy. No pressure and that is what I appreciated most. This also applies to others I have dealt with at the dealership. Service department reputation was primary reason for my first selecting them and have not been disappointed.

JAG

Mar 16, 2015

Michael was my salesman as I was hunting for my second Outback. He was professional and helpful in narrowing down my choices and went to great lengths to make sure I was happy with my car. I was treated like family and would recommend Michael and Anchor to anyone looking for a trustworthy and positive car buying experience.

Mnealley

Mar 14, 2015

Kevin is a fantastic sales rep. He always made to sure to take the time I required while making my new purchase. I highly recommend him and Anchor Subaru.

tlhockey

Mar 8, 2015

Where to begin... Walking into a car dealership, the first thing you expect is somebody trying to pressure you into a sale. We all walk in there with a little bit of fear of that. This dealership though... You don't have to worry about that. The environment, the professionalism, and the overall friendliness just makes you feel completely comfortable. I had originally bought a 2010 Impreza from Shiloh about a year ago. This was my first time ever buying a car from a dealership so I didn't know what to expect. When I first walked into there, I expected to get a salesman who would be trying to pressure me into a sale. That wasn't case. Shiloh made it clear that he wanted me to be completely comfortable discussing all the information we were going over. By the end of this sale he had gone above and beyond to make sure everything was taken care of properly. At no point did I feel any pressure. Now, just about a year later, I was in the market for a new 2015 Legacy. I had called Shiloh about three weeks prior to going to the dealership and he told me he would have everything ready for me to look at once I called him and told him I was going to come in to look. When I got there, Shiloh had the Legacy out and ready for me to look at and everything. He went through every single piece of information any one could ever go over. Between the paperwork, the car itself, and my trade-in, he explained everything thoroughly so I knew what I was signing for and what was going on. After we went over everything we had to move over to talk to Carl. Carl explained to me all the finance information amazingly. He got me an amazing deal for financing. They both went above and beyond on this. They both spent an INCREDIBLE amount of time making sure I got a good deal. It is incredible what these two did to make this all happen. They made sure to keep me well informed with everything, during the process, as well. Once again, Shiloh went above and beyond on this sale and I was a completely happy 2015 Legacy owner. The great thing about Shiloh is he reaches out to you on a personal level. He doesn't just tell you things about the car or the paperwork. He goes in depth, he talks to you about other things and most importantly he cares about what he does. Shiloh, Carl, and Anchor Subaru have made the experience of buying a used car and a new car an incredible experience. This dealership will be my dealership of choice from now on, whether it's for a used car or a new car. Thank you Shiloh, Carl, and Anchor Subaru for being as amazing as you guys are.

dfri

Mar 7, 2015

Shiloh was our salesman as we shopped for a used Forester. He was kind, understanding, and did not pressure us at all. He went above and beyond during and after the sale to make sure that we were well cared for. This was a much, much better experience than the one we had at a different dealership two years ago!

KJH

Mar 6, 2015

Thank you to Shar Chauvin for actually making the purchase of my new (to me) Subaru Outback a pleasant experience. From the get-go, there was no pressure or hassle and this helped make my decision a no-brainer. Shar took the time to get me oriented with the features of my car and handled a couple of minor hiccups with a sense of humor and ease. Bottom line - I'm thrilled with my car, am happy with the service, and would absolutely go back again.

TMonti700

Mar 6, 2015

This is my seconded Subaru I bought in the last four years. Buying at Anchor for car # 2 was pleasant. I actually was in contact through emails with one of the owners, Brian that kept me in the loop where my car in transit was (what ship it is on), and will be arriving at port. Once my car arrived I was with Kevin, who took good care of my purchase until I drove away. I would buy from them again, and Im a picky person when it comes to customer service. You know here that its a family owned business,There isnt any pressure from Anchor. Subarus are quality cars that are priced right. I think I got a great deal, both a win-win situation.

sivolamae

Feb 22, 2015

Friendly, knowledgable, efficient. Salesman (Mike Hersey) explained all the features, discussed the pros and cons, different models, etc., introduced us to one of the owners. We bought a new Subaru Outback. Looking forward to a long, pleasant relationship.

cwells

Feb 5, 2015

Everybody at the dealership was very nice and knowledgeable. I am so happy with my new Legacy 3.6! I would recommend this dealership to anybody looking to purchase there first Subaru. They really did a great job at job at explaining all the features that my new Subaru has to offer! Thanks Mike!

CindyM

Jan 31, 2015

This was not my first new car purchase but it was one of the best car buying experiences I have had. I worked with Sean at Anchor Subaru who took the time to walk me through the many features and benefits of the Outback. He walked around the outside of the car and pointed out safety features and the various options. He then sat in the car with me and showed me all the great features there. I took the car for a test drive and decided I really liked it. The next day I brought my husband to see the car and Sean took the time to walk him through the vehicle again. I've had bad experiences before with high-pressure car salesmen which really annoys me. Sean was definitely not the high-pressure type. He knew this car had a lot to offer and let me see for myself. He has been a pleasure to work with on this deal!

blza

Jan 28, 2015

I just returned from Anchor after negotiating my third auto purchase from their dealership. This was also my second fantastic experience buying a Subaru from Kevin Falcone. Kevin has a really great personality and outstanding people skills. My fiance absolutely loves working with him. We hope to run our Subaru's for a long time before our next purchase, but whenever the time comes, we will certainly hope to do business with Kevin in the future. In the mean time we will continue to send referrals his way.On our recent visit we entered the dealership with a somewhat complicated set of needs. Kevin and the rest of the staff (shout out to Derrek in finance and the sales manager) were able to work around all of our problems and driving home in a new car in just a couple of hours. We couldn't be happier that our new Crosstrek is parked in the garage and that we got another great deal at Anchor.Also, big ups to Mike in the service department for troubleshooting an indicator light on my WRX while we were car shopping. Mike and some of the other service guys have been super helpful every time I stop in, and they are all extremely knowledgeable about Subaru performance and maintenance. Well worth the drive from Warwick to do business at Anchor.

LostInRI

Jan 27, 2015

I met Gladimir Guerrier several years ago at the Providence car show and kept his business card handy until I was ready for another new Subie. He is very friendly, no pressure, and definitely knowledgeable about every detail and feature of each vehicle on the lot. He continues to go above and beyond even after the sale to make sure I am pleased and to answer any questions. The financing end of things was explained thoroughly too. Anchor is offering a free power train warranty for the life of my Forester which made it a no brainer to buy from them. I did search other dealer websites and found Anchor's pricing to be the best in the MA/RI area. I wouldn't hesitate to take a trip to Anchor to buy from Gladimir again.

telmah

Jan 27, 2015

Thank you Jorge Navarro and Anchor Subaru for making the purchase of our new 2015 Outback a pleasant and easy experience.. Jorge was patient and very thorough explaining all of the important information we needed to know about the proper operation of our new car. I eagerly look forward to enjoying the Subaru experience for many years to come..

D'sXtrek

Jan 26, 2015

I wanted a specific car with a specific package and the dealers I checked with did not have it. Anchor says they will find your car in 24 hours and I e-ailed them and they did. They called and e-mailed the next day to invite me to come drive it. I did and I bought it, and I have had it a month and I am thrilled with it. Jorge was my salesperson and he was and still is wonderful. We did not just test drive on smooth roads but also very bumpy ones, windy ones and up and down hills.

ws2015

Jan 21, 2015

This was the 4'th car my wife and I bought from Derek at Anchor Subaru Nissan. He's outstanding and the dealership is a step above the rest. We even shopped at other dealerships. We thought Derek would be mad but he welcomed it. Probably because he knew that once we talked to salepeople at other car lots it would make him look even better......he was right.

Bruce

Jan 14, 2015

My wife and I had a very good experience at Anchor Subaru. Our salesperson, Solomon, along with his brother, were both very courteous and professional. When we picked up the vehicle they provided a detailed and clear explanation of how everything worked.

C Oliver

Jan 14, 2015

First time Subaru purchase, but have purchased many new cars in the past. This was, by far, the most relaxing and actually pleasant experience for vehicle purchase. Our questions and concerns were addressed very professionally. Our salesperson, NIck, was knowledgeable, friendly and very approachable. My daughter loves her new Impreza. I am considering trading in my Kia for a Subaru, from Anchor, next year. Thanks!

LDW

Jan 14, 2015

Just an incredible purchasing experience. Jorge was so patient and friendly during the process. Made me feel like family. Everyone is nice and knew my name every time i came in. Loved that dogs are allowed throughout the dealership. I put a ding in my car the first day and they worked hard to get it back to showroom quality. I can't explain how much i love my 2015 Outback - just thrilled with it. Cant even tell it is a 4 cyl - has such get up and go! Just a perfect ride! Thanks Jorge!!!

Stelly

Jan 14, 2015

I met Gladimir Guerrier last year when he sold an Outback to a friend of mine. I was impressed with his knowledge of the car, & his willingness to explain all the features went above *& beyond what I would have expected from a salesman. His friendliness, kindness & devotion to his customers are exceptional. This is my first Subaru, even I have longed admired them from afar, & so far my 2015 Legacy is everything I expected and more. My experience at Anchor with Gladimir has been second to none. I have visited many a dealership in the past year & met several salesmen, some were nicer than others, but none could hold a candle to Gladimir. If & when Anchor gets a new building with modern facilities, this dealership will be the best in Rhode Island & possibly in New England.

BryBoucher

Jan 6, 2015

This first time buyer couldn't be happier with her purchase of a 2015 Subaru Forester. Glad made me extremely comfortable walking about the dealership giving me a feel for the selection. He was knowledgeable and honest about which car he thought would work best for what I wanted, what I could afford and what he had for selection. He was patience with my decision making processes and trusted by my parents. He helped them decide which Subaru was best for them in the past and assisted in my purchase this time around. I may never had found my car match without Glad's guidance.

Maria

Jan 2, 2015

We have owned only Japanese (begins with T) brand cars for over 35 years, and this year we decided to purchase a Subaru! Best decision thus far! I am very happy with the smooth handling and comfort within the cabin. It goes without saying, the heated seats are wonderful. Since we haven't had snow yet this year, I hope that it handles as well in the snow, one of the prime reasons for a Subaru purchase.Our experience with Anchor Subaru was beyond exemplary. Our sales rep, Kevin Falcone was professional, friendly (made us feel like family) and informative. He called us, but wasn't pushy in any way, just checking in on how we were doing with our car buying process. You see, we told him we were test driving other cars as well, so he was patience and did not force us in anyway to make a decision. All in all, we are very happy with our purchase and with Anchor Subaru, we highly recommend the dealership and Kevin!! On a side note, we realized the day we ordered our car, that Kevin and I went to high school together! No wonder we hit it off!

tamashi

Dec 18, 2014

Frist Subaru brought, great car handle and drive smoothly for the size. Dealer was nice and respectful and not pushy like some of ther other place I went to. In the future I would buy another from them and would recommend this place to my friends and family

agent12865

Dec 17, 2014

We never owned a Subaru until now. Our experience with our sales rep, Derek, made us comfortable with our decision to look into (and purchase) a Subaru Outback. Derek's professionalism, attitude, and genuine sincerity to ensure our experience was a positive one, reflects great credit upon him, and the entire folks at Anchor Subaru..

drabs138

Dec 10, 2014

After searching and searching and attempting business with another Subaru dealership that was closer to home for weeks with no success, I decided to take a drive and check out anchor Subaru. I was very pleased with the respect and no hassle service that I received from anchor Subaru. I wanted to buy a car that day and they knew that but they did not try to force me into a deal that I didn't want like many other dealerships do. After a few test drives I found the one I wanted and we were able to come to a deal that day. I got a very good price on a 2011 Subaru Legacy and the entire process was extremely smooth. I couldn't be happier with my 2011 Subaru Legacy. Whenever I'm in the market or someone I know is in the market for a new car, anchor Subaru is the first place that comes to mind. Thanks again!

Mvonhein

Dec 10, 2014

We has a seamless fantastic experience and got a great price! Ali had us driving away in our brand new Forrester in less than 24 hours--and we needed to replace our vehicle immediately. I am pleased to be able to go back to Anchor for service and future purchases.

homecaredpm

Dec 9, 2014

Purchasing a car is not something I ever look forward to. So many layers to wade through, Salesman, Sales Manager, Finance Dept, etc, etc. That said we were very satisfied with our experience. Shar was an easy going salesperson which made it much less stressful than usual. We will certainly return when we are in the market next time.

REG1944

Dec 7, 2014

Richard G"Pleasant Purchase Experience"I purchased a 2014 Subaru Forester from Derek LaScola last year and was pleased with the overall transaction. For this reason I returned this year to purchase a 2015 Subaru Legacy and met with Derek again. Because of his professionalism and no pressure sales the transaction again went well even through the negotiation process. I received what I felt was fair trade value for both of my trades and the selling price for both new vehicles were fair.

edcook158

Nov 18, 2014

This is I think the first time I have gotten exactly what I wanted in a car and for a fair price. My wife and I were treated with respect by everyone. I would 100% recommend my sales guy Shar, and the dealership.

pbirs

Nov 18, 2014

I had been looking to buy either a Subaru Sti or Mitsubishi Evo for about two months had traveled to other dealerships looking at Subarus and two times was put off both times by Planet Subaru and Clay Subaru. Both locations avoided the test drive oppurtunity with me and took more than 15 minutes to great me on the lot. I showed up to Anchor Subaru and was met within 5 min by Mike and he was great he gave me alot of information about the car that I was unaware of. Mike proceeded to offer the test drive and at which point I fell in love with the car. Went back to do the paper work and Mike was out on a test drive with another customer so Sean took care of everything and within a timely manner. Great overal expeirence next car purchase either my girlfriend or I will be making we will be coming back to Anchor Subaru.

kathryn.desjardins1

Nov 16, 2014

Can't express my gratitude for the patience and professionalism of Shar Chauvin in helping me purchase my Forrester. I've never owned a Subaru before and probably will NEVER buy another type of car again. It rides like a dream and has so many features I've never had in any other car before. He took a great deal of time not only helping me find the car to best suit my needs and finances, but also assisting me in being able to 'use' every bell and whistle!

cnguyen72

Nov 15, 2014

I had a great experience with Nick when purchasing my new Forester. I told him exactly what I wanted and he was able to accommodate my wishes without much fanfare. Paperwork and delivery also went smoothly.I would recommend purchasing from Anchor and especially Nick.

Mdicenzo1534

Nov 15, 2014

Great experience, car had to be ordered but my sales guy mike Hersey kept me informed the whole time, great team work at this dealer, my second purchase since 06!

dcmat

Nov 10, 2014

First time buyer. Really was so impressed with the car features. Gladimir was so informative and just made it all Hassel free. Love my new Outback. Would send anyone to Gladimir.

martin jouvenot

Nov 9, 2014

Got there to buy a new car. Gladimir did a perfect job showing us the features of the car, test driving, etc. He is such a good salesman that we ended up signing on the spot. Then the after sales service is very good as well.

bcrook

Nov 4, 2014

I will be a repeat customer because of the professionalism and courtesy extended to me on my visit to Anchor Subaru.Nick Collilouri and the other Sales Staff was able to fit me into a new 2015 Forester for a great price. I would definitely recommend Nick and Anchor Subaru to my friends.

Daniel L'Esperance

Nov 1, 2014

I purchased a new 2015 WRX here and everything went smoothly. The car had to be ordered but it was well worth the wait. Mike Hersey was my salesman and he was a great guy who supplied me with information about the car every step of the way all the way down to giving me the truck shipment number that the car would be on once it hit port. Mike was never pushy, is a true Subaru enthusiast, and is always a text message away. Extremely happy with the sale and even happier about the car.

George MacGillivray

Oct 30, 2014

Overall buying experience quite good. Dealer contacted by phone, told exact model/options, and in minutes came back with excellent price. Dealer visited same day, reviewed model/options, and recommended some additions. Vehicle ordered with help of Ali Asgarian. Initial delivery optimistic 4-6 weeks, actual 9 1/2. Great car and buying experience.

jhanson177

Oct 27, 2014

No pressure dealership, respectful, quality service. Shiloh Chauvin worked with me, Excellent man to deal with, very professional & genuine, much appreciated. Thank you Anchor & Shiloh!

tm2

Oct 21, 2014

I shopped every dealer within 100 miles via the internet and several in person. The folks at Anchor readily matched the lowest price I had gotten and then even gave me a fair trade value for my 11 y/o SUV. We made a deal, gave my deposit...end of story? No. I called them the next day and said that my wife was not happy with the color I ended up ordering. The sales manager called me back within 10 minutes to say that he found the exact car we wanted in Vermont. They got the car the next day and we drove away completely satisfied. Great experience, awesome car. Thanks!

CTL12

Oct 13, 2014

Great, no pressure, buying experience with Ali Asgarian and helpful financing with Craig. I had first visited a different dealership and was glad I visited Anchor. I LOVE my new Forester!

rranslow

Oct 12, 2014

I was very pleased with the professional attitude during my discussions with Derek LaScola. I presented my price goal on a 2014 Forrester. After a "no pressure" chat we had an acceptabledeal. I'm a senior citizen and have bought many cars. I would place Anchor on the top list for a no hassle buying experience.Bob

bruce.nelson.18062

Oct 8, 2014

We were planning on shopping around for our new 2015 Outback. However, we stopped at Anchor Subaru first and they gave us a great price so we figured why should we shop any further so we purchased the vehicle that afternoon. I really hate shopping for a new car but our salesman, Shiloh Chauvin, was not a high pressure guy and was a pleasure to work with. We also spoke with one of the owners to try to get a lower price and he compromised a bit as we also did. Usually when I buy a vehicle I am never really sure if I got a good deal as I am leaving the dealership but I felt pretty good in this case. I won't say it was an enjoyable experience because I still consider negotiations a pain but this was much less of a pain than for other vehicles I've purchased. I would purchase here again.

ken_p

Oct 8, 2014

I went to this dealership on the recommendation of a friend. I purchased a 2015 Forester in late August, and my salesman was Shiloh Chauvin. I felt I got a fair price for my trade and paid a fair price for the car. Shiloh was not high-pressure at all. He answered all my questions and let the vehicle sell itself. While I generally dislike the process of buying a new car, I would not hesitate to return to Anchor the next time I'm in the market.

jjoseph3

Sep 29, 2014

When I went out to choose a used car to replace my 2002 Ford Taurus, I expected it to be a lengthy and difficult process. With Anchor Subaru, I could not have been more wrong. My car salesman, Jorge, was professional, helpful, and concerned with only one thing - getting me into the right car. With him, it was never about getting me to buy a Subaru so much as it was about getting me to buy the vehicle that best matched my needs and style. Jorge was a fantastic advocate for the Subaru brand, and made me feel that I was at the right place right from the get-go. His honesty with the cars we test drove was truly inspiring, and if you're considering buying a car, please stop by and ask for him. A year and a half later, I've been in a handful of times for check ups and maintenance. The service is top notch, the prices reasonable, and I always drive away with a smile. I would strongly recommend this dealership purely for its service, but its employees are the ones who made me feel that writing this review was necessary - Because more people need to hear about the quality of this place.- Jim

Rick Lemieux

Sep 29, 2014

This was the 3rd Subaru purchased from Anchor. This experience by far was the most efficient from a process standpoint. Came to agreement rather quickly on trade in value and price for the new vehicle. Ali Asgarian (Sales rep) was professional and very helpful before and after the purchase. This Outback was purchased for my wife and she found a couple of minor cosmetic defects that were taken care of by Ali and the service department.She is truly enjoying this car!Regards,Rick

debsullivan33

Sep 16, 2014

I had a great experience leasing a new car with Anchor Subaru. While I was still shopping for the car and gathering information, Michael Hersey was attentive and helpful, yet stopped far short of being pushy. When we were negotiating terms, he was reasonable and respectful. Everyone involved in the process of finalizing the lease was helpful and efficient. Bravo, I will be back.

Auntalee

Sep 8, 2014

I sent this e-mail to Anchor Subaru on 9/7/14. "Dear Donna: I want to thank you for your initial and ongoing correspondence. You said all the right things to me and the rest is history! I had the smoothest car buying experience in history with all the folks at Anchor Subaru...Donna Benoit, you set the tone, Kevin Falcone took care of the details and found exactly the car I was looking for. Bob Volpe oversaw the sales process, Derek was very clear with the financial piece and Shawn oriented me to my new Subaru Crosstrek Hybrid. My friends said, "You had fun buying a car? Car buying is awful!" I told them I had done my homework and went to the dealership prepared. Anchor Subaru has a family atmosphere and treats staff and customers like family. Enough said. Keep up the good work. I'm telling all my friends.

kathleen.nasuti

Sep 7, 2014

We worked with Greg and he helped me find a great Subaru Outback (2014), I had gone to two other dealerships, including Patriot which is down the road. Both told me they could not beat the deal. The other, Patrick Subaru in Worcester told me I should go back and buy the car quickly.

PickyBuyer02038

Sep 6, 2014

We went on Labor Day weekend and had the worst experience I have ever had at a dealership. The manager yelled at us in terms of where we parked our car - not a good introduction. We were then told we'd have to wait 45 minutes for a sales person to help us - again are you kidding? Once inside they were extremely rude. The entire building is run-down and disgusting, who would want to get a car serviced there? We left and drove 10 minutes up 295 to Patriot Subaru in North Attleboro and had a very pleasant professional experience. Save yourself the headache don't go here!

drkassam

Sep 5, 2014

Sean was a pleasure to work with. The service was great, and everyone I met there were friendly and courteous, and it was a fantastic deal!Have already recommended Sean and Anchor Subaru to friends and people I work with :-)

Ging261

Sep 5, 2014

I was looking at other small SUVs, but I didn't like anything. My son suggested that I look at the Forester.He wanted me to go to Anchor Subaru and salesman Greg for a great experience. The Forester is great and the whole process went very smooth. Greg has a very professional style to close a deal, without pressure. He communicated with me by phone and email while I was waiting for delivery. When I picked up the car, Greg and the Finance Mgr, Derek, were ready and very organized. Everything went very smooth. I've owned the car now for 2 weeks and I've heard from Greg several times to offer any help or assistance to help me acclemate myself to the new car. I think Anchor Subura, Greeg & the staff were great, and I would highly recommend them.

Jimfq

Sep 5, 2014

After reading reviews, and recommdations from friends I decided to,at least, consider a Suburu as my next car. We were pleasantly greeted by our salesman, Shiloh, who let us test drive an Imprezza and a Legacy while describing the advantages of both. Though, I wasn't planning to buy that afternoon, Shiloh's friendly, low pressure approach convinced me to consider an offer on the 2015 Legacy. I was able to reach a price with which I was comfortable and ordered it. It arrived within two weeks and Shiloh called me and arranged delivery. I've had the car for two weeks and it's too early to rate it, except to say "so far, so good". My entire experience from the greeting when I walked in, through delivery and even when I picked up my registration was positive. I have purcased several new cars, but never had a better experience than with Anchor.My only caveat is to be sure you know what you're buying, and how much it costs when dealing with the business office regarding extended warranties, etc.

leo.labelle

Sep 5, 2014

I friend of mine suggested calling George regarding a new Crosstrek. George made my first new car buying experience a pleasure. Know I wanted a Crosstrek but could not pull the trigger on a new car with an hour test ride he made the whole experience feel NO pressure. The day I went to pick up my new car he answered all my question and more. Thank You George! and Anchor!

Sue Ellen Dorsey

Sep 4, 2014

I used the online site to make an appointment for for service. The site said that a service advisor would confirm my appt. within 24 hours. I waited three days and nobody ever called. Finally I called them and made the appt. They hadn't even read the information on the appointment site. I asked if I could leave my car at night for service the next day. I was told to leave it outside the fence near the new stone wall and to leave the keys in the Lockbox. Since I work 2nd shift, I was leaving the car at 12 midnight. The next day, I called at 3 PM to see if the car was done and they said" Did you leave your car here?" I asked if they looked for the keys in the lockbox and they said "No, we don't look in that everyday." So at 3 PM, they started working on my car... Why have a lockbox for after hours dropoff if you're not going to open it up everyday.

Dan2453

Aug 25, 2014

Anchor Subaru, truly a one stop shopping experience. If someone told me a month ago I would own a Subaru I would say they're crazy, but that's exactly what happened. I did all my research and was about to embark on a mind numbing trek from dealer to dealer to find my next vehicle. I read the reviews on vehicles I was interested in, some good points, some not so good. Then I read every review I could find on Subaru's they were ALL positive. This peaked my interest so my first and last stop was Anchor Subaru where I took a test drive in a 2014 Outback Limited. Needless to say, I was hooked. The 4 cylinder has a surprising amount of power and the ride very agile and smooth on the country back roads.The Anchor crew were friendly and helpful from beginning to the end and still follow up on a regular basis. I would say this is the best car buying experience I've ever had. The biggest problem was deciding on a red or silver Outback!

mng66

Aug 23, 2014

I purchased my first Forester in 2005. Loved that car, but it was time for a new one. Shar Chauvin was the salesman for my 2015 Forester. He was pleasant and very patient while explaining all the features of the car (sometimes twice). I really love my 2015 Forester!I have been having my car serviced at Anchor since 2005. The service department is always accommodating and I never have a problem scheduling a service.I will continue with Anchor as long as I am able to drive.

6844

Aug 14, 2014

Jason was a pleasure to deal with . He explained everything in detail about the car we were about to test drive . When it came time to negotiate a lease price , it was very easy . We met at a price range that I was looking for . I wish all salesman were as kind and easy to deal with , like Jason . Thanks again , for a great experience .

hillbrothers

Aug 13, 2014

I have had an association with this dealership for the last seven years through the service department. When it came time to consider a new vehicle, they made the process simple and enjoyable. Mike, my service consultant introduced me to Shar Chauvin who made the process easy. He was very accomadating, informative, and paid great attention to details. I was in a new 2015 Forrester in four days, which is great considering that the car had to be brought in from another dealership. Follow up from Shar, as well as the rest of the Anchor team has been over the top. I would not hesitate to recommend Shar or Anchor to anyone interested in a new vehicle. And as for Subaru, the can't ask for a better car. They are the most reliable vehicles that I have ever owned. This is my second Forester and my wife drives an Impreza. We are both pleased with Subaru for their safe and reliable vehicles.

JenandChris

Aug 13, 2014

This was our first experience at Anchor Subaru and it definitely won't be our last! I brought along my wife and three children (ages 8 - 14), so we could compare and test drive the Forrester & Outback models as a family. Since we hold onto our vehicles forever :) it was a long afternoon but a great learning experience for our children. The salesman who worked with us was Greg Washington. Greg has a calm (no pressure) personality, very professional, listened to our needs, extremely knowledgeable, and his follow through was exceptional. A couple of days later we drove away with a new '14 Outback and had an awesome car buying experience!

mcash1

Aug 12, 2014

A quick note to say I was very pleased with my purchase . Loving the '13 Outback and had a great experience with my salesman Baye Lo as well

Sud02865

Aug 4, 2014

I was there Sunday July 27'th. I was there to see a salesman who came with very high praise from a friend that buys all his and his families cars from him. He was on a test drive when I arrived but that was ok because he didn't know I was coming. I never got a chance to meet him because I was so disgusted by a conversation I overheard what I think was a manager or owner having. He was talking to a couple of women about his recent vacation. He was bragging about taking a much younger girl with him. It got bad when I heard him say and I quote "she was a lot younger than me but hey my moto is six to sixty if they can't walk drag em" he actually said this to two female customers. I was so disgusted I left. I really hope he wasn't the owner. I was surprised to see a family owned business have someone with that type of character in charge. A few days ago a purchased a new Subaru from patriot and had a much cleaner experience. I hope to service with anchor but not if the people in charge of service are as sleazy as that man. I feel sorry for the young man I was supposed to see. From what I've heard he's a very good person and he's been at anchor for a long time I was really hoping to deal with him but that conversation ruined it for me.

mpinson87

Aug 3, 2014

I had a wonderful experience with Anchor Subaru this past November when I purchased my used Subaru Forester. Myself, and both my parents, have purchased vehicles from Anchor Subaru and would definitely recommend this dealership to others. The sales staff were friendly, knowledgeable and easy to work with. I worked with Kevin Falcone who was extremely helpful and wonderful to work with throughout the process.

Kathykat

Jul 28, 2014

Our sales rep Sean could do enough for us he was very good to answer all our questions and was very knowledgable. Always answered phone calls and kept us up to date. If you need a Subaru I recommend anchor and talk to Sean Murray !!!!

tomizzo

Jul 27, 2014

This was our first visit to Anchor Subaru and it was an excellent experience,Our salesperson Michael Hersey was very informative about the Subaru and convinced us it was the best car for our needs. We bought the 2015 Forester and are very pleased with it after 2 weeks and look forward to having it in the family for a long time. I would highly recommend Anchor and Mike for your next car purchase,

kerimoore

Jul 21, 2014

I went in to purchase my second car from Subaru. I had already stopped using the service department due to terrible service but thought sales would be different. I found a car that I liked that had just come in as a trade in so it needed a few things done to it. Two weeks later, they tell me it had to go to the GMC dealer for one last thing. That was on thursday. Friday afternoon I went to the GMC dealer an saw my car sitting outside their service department with nothing done to it. It still had the same soda can sitting on the back seat. Anchor had done nothing they said they would. I bought a car from GMC right there on the spot. They were wonderful. It took another week to get my deposit back from Anchor and it wasn't easy. They wasted my time, my money, my gas, and I would never EVER go there again.

Brz

Jul 4, 2014

Excellent experience, Shiloh was great to work with. I would recommend Anchor Subaru and Shiloh to anyone looking for a new Subaru or used car.

rlaurence46

Jul 2, 2014

I have purchased, driven, and sold many cars. My recent experience at Anchor Subaru was definitely at the top of the list in every way.

pwilld

Jun 27, 2014

My husband and I just recently purchased our 2nd Subaru Outback from Anchor Subaru. The professionalism, courtesy and competence of the staff brought us back for round two of a Subaru. In 1982, I purchased my first Subaru from another dealer. I had the car for 5 years-the term of the lease-and my experience was not a favorable one with the car and I vowed never to own another Subaru. Two years ago, our youngest was driving and we needed another vehicle. I searched the web extensively and was drawn to the Subaru automobiles because they provide the most front passenger leg room. I found the Anchor Subaru web site and was pleased to see the thoroughness of the site for used and also new cars. With a mission to get a used Subaru for our child, my husband and I ventured to Anchor and was greeted by Jorge Navarro. He was very pleasant, knowledgeable, and courteous during our visit. We test drove a used Subaru and actually ended up buying a new Subaru Outback. I was flabbergasted I went back on my vow, but I truly could not be happier. I love the Subaru Outback. During the past two years of service on this vehicle, I have taken the car to Anchor and again I am impressed with the service department and the quality of service I received. This Subaru now my daughter is driving because I wanted a safe and reliable car. I then drove the old family van---which I loved and really did not want to part with but with 170,000 miles and 10 years of use, it was time. So, we again sought out Jorge at Anchor and drove off in a new Subaru Outback. I can not speak highly enough about Jorge and the staff at Anchor. They are competent, courteous and knowledgeable and I am glad to have purchased our vehicles at Anchor... They have loyal customers in our family.

sashoo

Jun 25, 2014

I arrived at Anchor Subaru thinking that this was the beginning of a long search for the right car but wound up leaving with a Subaru Empreza. The car and the sales team were wonderfully accommodating, resourceful, and friendly and were able to quickly connect me to a vehicle that fits my needs. The people at Anchor Subaru were flexible and went out of their way to make the car buying process smooth and easy so I could go home in my new car the very same day. The car dealer, Michael Hersey, was very knowledgeable, understanding, and personable and I look forward to a continued relationship with Anchor Subaru.

KaylaM21

Jun 23, 2014

I had an overall great experience at Anchor Subaru. They worked with me to find the right car at a great price. The staff was friendly and very attentive - they made the whole car buying process really easy.

Porsche44

Jun 23, 2014

It will be hard to put into words what a great experience I have had with Anchor Subaru. The sales team is incredible and very accomodating. When I orginally contacted the sales team regarding a car I found avertised on Autotrader, the car had been sent to auction a few days before. To my surprise they had the car shipped back to the dealership to let me look at. Their sales team was not pushy at all but instead created a comfortable atmosphere which made it a great buying experience. They left the decision up to me and gave me all the time I needed to make a decision. Since the particular car was not a Subaru, I chose to have a licensed dealer inspection which Anchor Subaru was fine with. They even made the appointment, brought the car approx 15-20 miles to the dealership, and let me reimburse them for the amount. As it was a used car, there were a few potential service areas to be addressed. Anchor Subaru addressed each and every issue whether it was doing the service themselves or sending the car to the licensed dealer. They made the appointments and brought the car there themselves. They truly went out of their way to make me feel comfortable in purchasing the car. I really can't express how impressed I am with their staff and how grateful I am for their assistance with everything throughout the buying process. When originally looking for a used car one of my goals was to find a car that was being sold by a reputable dealership that had previous good reviews. Anchor Subaru fit that requirement, but I did not realize what a great business they have and what a great staff until I experienced it first hand. Another point is that the car I purchased wasn't even a Subaru which obviously they specialize in. Overall, it was wonderful experience and I would recommend Anchor Subaru to anyone who is looking to purchase a car and is looking for a dealership that truly cares for the customer.

Alcan333

Jun 20, 2014

When making a commitment in purchasing a new vehicle one can be aprihensive, cautious and a-little nervous with the process and choices. When entering the grounds of Anchor Subaru one gets the feeling of being relaxed by a nicely manicured property and organized grounds and layout. And I would also like to make mention my sales rep... Sean Murray who not only made me feel comfortable throughout the process but garnished a wealth of information from past and present experience. He explained more to me on that one day about a subaru and comparisons in vehicles than any other sales rep I've ever experienced and single handedly put all my concerns and fears to rest. He was prompt and to the point but made you laugh and feel at ease. So kudos to an awesome sales rep who knows is job inside and out..(well done). Also the staff at Anchor is very accommodating and friendly above all else...so for me recommending anchor Subaru and Sean Murray is Top priority In my book and that confidence that I received I'm sure will carry forward with those I intend to recommend and send their way.. All in all a great experience..... And a define future return for me.....

tbhyanks

Jun 16, 2014

I went walking around the lot at Anchor Subaru with my girlfriend. I wanted to see the selection of what is available or soon to be available. As we were walking off the lot, Kevin approached and answered some of my questions. I had a specific model in mind and it had to be the right mileage, color and condition. They didn't have the car that day, but over the next couple weeks Kevin contacted me with possible cars. When the right one came along, I was able to negotiate and reasonable price and didn't feel too hassled. Kevin was especially easy to deal with. It felt like he was on my side of negotiating the deal. After a couple weeks, I still have no regrets about the process and price I paid for my new car.

bberl4

Jun 15, 2014

My experience at Anchor Subaru was great! It was my first time buying a car and Shar was a great help. I knew I wanted an outback but I wasn't sure what year to buy. Shar helped me with picking out the perfect car that fit my needs and my price range. I would recommend Anchor subaru to anyone I knew who was looking for a car. I even told my sister about my great experience and she went and bought a car from Anchor Nissan (she thinks subaru's are ugly) a couple weeks later after my purchase and so far has been very pleased! Overall I am very happy with my car and am very happy to have worked with shar!!

giantsfan14

Jun 14, 2014

I was immediately greeted by Greg and could not have been an happier, start to finish, with my overall experience. Greg was extremely knowledgable when asked many questions, not only from myself, but my very car knowledgable father. My previous car was a Mazda. While the car did me no wrong it was time for an all wheel drive car. I knew exactly where I would go to test drive and purchase. I've had my new car for 2.5 weeks and I love it. I would recommend anyone to Anchour.

StevenRI

Jun 14, 2014

I am two weeks removed from buying my 2015 WRX and couldn't be happier with the process. I was lucky enough to find a WRX never mind finding one at such a laid back dealership. At no point did I feel pressured or intimidated, even during the negotiating of the price. Everyone was helpful. From Ali (sales consultant that sold me the car) to Carl (financing) to even the co-owner. When they weren't around when I went in a week ago the other sales consultants, especially Gladimir, were easily available and happy to help me. I strongly recommend first considering Anchor when buying a Subaru or a Nissan. I will be if I buy either in the future.

stufam

Jun 11, 2014

I just picked up my new Subaru Forester and I could not be happier with my experience at Anchor Subaru and with Sales Consultant Jorge Navarro. From the test drive to the price negotiations and financing everything was positive. Jorge went above and beyond to locate the vehicle of my wishes. He was a true pleasure to work with throughout the process. I will highly recommend both Anchor and Jorge to anyone I know looking to purchase a Subaru.

metalxyz

Jun 8, 2014

It tool me 4 months to buy this Outback. I visited 5 different dealerships and finally decided I wanted a Subaru. Ali was very patient with me, never pushy. I visited Anchor 4 times before I bought this 2014 Outback. It's an amazing car. I can't wait for a snow storm! I feel like I got a great price for the car, and a fair trade on my Mazda. I would highly recommend Anchor Subaru to anyone interested in buying a Subaru in RI. The sales team is A-1!

Patriots7

Jun 8, 2014

The dealership is very good, I have bought multiple Subarus there and I always have a good experience . I work with salesperson Jorge Navarro, he is excellent and I recommend him highly. Overall, Subarus are great and the dealership is excellent.

ljbowley

May 30, 2014

For a busy professional like myself it was refreshing to have a sales experience where; 1) The sales representative LISTENED to my preferences and directed me immediately to vehicles that met my criteria and didn't waste time trying to interest me something different. 2) The negotiating process was EASY and straightforward with NO NONSENSE or any of the ethically questionable tactics i've seen employed elswhere. 3) The sales representative JORGE NAVARRO was a consummate professional with an easy manner who went above and beyond to make sure my experience was a positve one.If the rest of the sales and service staff perform equally as well as Jorge you can look forward to a postive experience when at Anchor.BTW, I don't typically write reviews, but in this case I felt the service deserved recognition.

Rick68

May 18, 2014

Just about a year ago my Wife and I visited Anchor Subaru after a close friend had purchased a Forester from them and Raved about the way they were treated.We were very fortunate to encounter Shiloh Chauvin on our arrival and proceded to explain what we were after. We live in an area of Massachusetts in a valley where we recieve more snow ,sometimes several inches more, than the surrounding area and our driveway is up hill to the street.I'm a former Body Shop owner and I had done my homework and Knew from other Subaru owners the Reputation of these cars.Shiloh Knew his product very well, and was able to answer all my questions without skipping a beat.Needless to say we purchased a new Outback Limited that day and two weeks ago purchased a 2014 crosstrek Hybrid, also through Shiloh. His Gentle,understanding Manner was refreshing. what a great place to buy a car

edsmart

May 11, 2014

Jorge Navarro greeted me the first time I came in to look for a new Subaru, and was there at the end to close a deal. My wife and I came by several times to look at and test drive several models. Jorge patiently explained the features and options on several models. In the end my wife chose an Outback. She is comfortable with the new vehicle -- it replaces our previous Outback that we purchased from Anchor ten years ago. We appreciated Jorge's patience and helpfulness in allowing us to find the model that was best for us.I should mention that we have had our 2004 Outback serviced and repaired at Anchor and have been pleased with the ease of making appointments, getting the work done correctly the first time, and getting it done at the time promised, and at the estimated cost. We intend to maintain the relationship with Anchor. Jorge was especially helpful and other staff are also friendly and knowledgeable. Anchor seems to be a bit pricey, but competitive with other Subaru dealers. We will stick to Anchor as it is convenient, friendly, and they do good work. Finally, there are loads of cars, all models, in stock, and available to test drive. This is a great help and time saver.

Totalyhappy

May 9, 2014

I would tell anyone and everyone I know that they shoud not buy a car unless it's from Derek at Anchor. A friend of mine and her family bought many cars from Derek. He came highly recomended and he didn't disappoint. I went to other dealers before I was told to go see Derek and I got the usual run around bull that you would expect and honestly I expected it from him as well but it was totally different. Everything was very transparent and straight forward. My price was very fair and my trade in was a little higher than all the other dealers I went to. I'm very happy that I was made aware of the much better business practices that Derek and everyone else I met at Anchor Subaru perform. I can't wait to see if the service deapartment is as good as the sales staff was.

philmaz136

May 8, 2014

I had a great experience buying from this dealership. My sales consultant Shiloh Chauvin was extremely friendly, knowledgeable, fair, and easy to work with. Having been a former mechanic, he knew many technical details about Subarus that other consultants had to read off of a page. I negotiated similar prices from other dealerships but decided to go with Anchor Subaru solely because he was a better sales consultant than the other dealerships I dealt with. I give this dealership, and Shiloh a five star rating. I recommend going to Anchor and asking for Shiloh if you're in the market for a Subaru. That being said... Do your homework and go on Edmunds so you have an angle during negotiations.

pfm475

May 6, 2014

Jason spent a lot of time with us, showing us what was available. We were able to come to an agreement on a price quickly. We spoke with Brian at the auto show before going to the dealership and found the same friendly feeling with all we dealt with. A very positive experience.

palemo5

May 3, 2014

Gladimere Guerrin: low pressure, very helpful, very knowledgeable about Subaru. It is very refreshing to look for a car with someone that is just a nice guy without all the smoozing. You tell him what you want and he does his best to arrange it. Even when you just go in for a service call you can approach him with a question or a problem and he makes himself available.

pmclay

May 3, 2014

Jason was very accommodating and very patient with me. He took the time to show me every car that fit what I was looking for. He made me feel like I was the only person in the world and gave me his full attention. He also went out of his way to find the car that was the best value for my money as far as year and mileage. He made what could have been a stressful experience an enjoyable one.

Gary Wolfe

Apr 26, 2014

Just bought a new 2014 Forester Touring from Anchor. In 2003 we bought our first Forester from Anchor; runs like new. Great cars/service/people.

Esavini1

Apr 14, 2014

Derek Lascola, Ali, & Carl were so very helpful with getting me behind the wheel of my 2015 Subaru Forester. From Sales to Financing, everyone at Anchor was so friendly. Everything was fast & easy - From test driving with Ali, closing with Carl and Derek, it only took two hours.. A special thank you to Derek Lascola for being there when I picked up my car on Tuesday night! This is my 5th Subara and the 4th from Anchor- I wouldn't buy a Subaru from anyone else!

Mlwilliams1

Apr 8, 2014

Great experience what a pleasure to work with. Derek went above and beyond to do everything he could to get us exactly what we wanted and at the price we needed. I would highly recommend Derek to anyone he wasn't pushy in any way and genuinely cared about us as his customers. Thank you again Derek!

2jackdogs

Apr 6, 2014

When I decided the Crosstrek was the new car I had been searching for, we went to look at the selection at Anchor. They had the model I wanted on the lot, we met our salesman Jorge Navarro, and from the test drive to the negotiations and ultimately to the purchase we could not have been more satisfied. Jorge was knowledgable, sincere and very professional. We took delivery on the car later the same day and Jorge provided the best orientation to my new car that I had ever had. Definitely check out Anchor and thanks again Jorge!

RTCRS

Apr 6, 2014

Donna Benoit set up our appointment and internet pricing. Derek LaScola was our salesman. I was in contact with both people before heading to RI (we're from CT) for the final deal, no issues. Absolutely the best pricing, Anchor vs. CT dealer for the same car/year/mileage was much cheaper! We were treated very nice from the start of our visit until we drove out with our new car. Derek took care of business in a professional and timely manner. My wife and I were very satisfied with the whole car buying experience at Anchor Subaru. Regards, Don & Karen.

DLussier

Mar 28, 2014

Anchor is our local dealership for Subaru and Nissan. Instead of relying on "sales" prices and gimmicky financing to draw you in, they are just friendly and willing to help you. We went to the RI Auto show to search for our next family vehicle. When were considering a Subaru Forester or Outback, we knew that we would check out Anchor. We visited the dealer several times test driving a few vehicles. Ali pointed out the high and low points of each vehicle and spent quite a bit of time with us at each visit. He wanted to make sure that all of our questions were answered before we walked out the door (and we had plenty of questions). We didn't feel pressured at all. When it came time to deal, we arrived with plenty of information. They negotiations were short and we both ended up shaking on a deal everyone was happy with. They didn't try to play any tricks either. The finance office is very aggressive with the lenders. They use several lenders to try and get you the best deal on financing. They ended up beating the (already low) rate we had from our credit union. We can honestly say that we have no regrets with our purchase. We will be going back to Anchor for our next vehicle.

kip405

Mar 28, 2014

Sean is not your typical car salesman. He works with you before during and after the sale. He evens provides his personal cell and responds to questions 24/7. I would recommend Sean and Anchor to anyone looking to purchase a Subaru.

pingsiva

Mar 26, 2014

Greg Washington is our sales person. He is friendly and did his best till car finally delivered to us. Good Job Greg!!! Keep up your good work.

jmlandry

Mar 23, 2014

Sean was a fantastic Salesman. He did not make us feel pressured to buy a Subaru. He answered all of our questions. He made the car buying experience very enjoyable. Carl made the loan transaction seamless, very easy, no stress, no hassle.I would highly recommend Anchor Subaru to family and friends.

dalt1225

Mar 21, 2014

A great experience. Derek did a great job answering my questions and getting me the deal I wanted. I anticipate another Subaru purchase down the road. Thanks again Derek!

krobertsr

Mar 19, 2014

I felt very comfortable with all aspects of buying a new car from Anchor Subaru. From the test drive to the final negotiations and delivery of my new Legacy Limited, Shar Chauvin made my experience wonderful. I was very impressed with his knowledge of Subaru"s since I had never before driven or considered buying one and he was able to convince me that this car would meet my expectations.

SUbaRU444

Mar 19, 2014

Derek Lascola was our salesman. He was extremely knowledgeable about the brand and the car (2014 Subaru Impreza Sport) I was interested in. I had done my research about the car and had gone to a few other dealerships, where the salesman were not sharp. He answered all my questions accurately and promptly. He did not push me and was very understanding about what I wanted. He got me the best deal I could have asked for and gave me every upgrade I asked for on my car. He's a very honest salesman and upholds the tradition of brand. Carl was amazing too! Got me exactly what I wanted in a warranty and for a good price. I love this dealership and am so happy I chose to buy my car from Anchor Subaru. They love dogs and even told me I can bring my dog when I get my car serviced (huge plus). I will definitely come back again and make the drive up to North Smithfield to get my car serviced. My brother is interested in a Subaru Outback and I have already referred him here!

tammyotoole

Mar 19, 2014

The personable staff I worked with made the purchasing experience the best I have had. Jorge Navarro made the deal happen, made it happen fast, didn't waste my time and above all was completely trustworthy and so easy to work with. Carl Petrillo in Finance was just as great, he went above and beyond making that part of the experience actually pleasant. I have sat with many finance guys in the past and they are usually all the same with the same goals...getting you to buy every possible add-on. Carl was very informative, letting me know my options quickly and didn't push anything...even told me how to get a bunch of money back on all the add-ons I purchased on the car I was trading in, and he was right, I got over $1300 back in less than a week. All in all an easy, efficient and friendly car dealership and I would absolutely return and I would definately refer a friend to Anchor to see Jorge Navarro!

zeroakajom

Mar 17, 2014

ok I must say hat I wanted a wrx lol but this was not any one there's fault. but the dealer ship and the people that carry the Subaru's name I trust as much as the Subaru its self with my family. I first purchest a car with anchor Subaru 2 years ago with Derek LaScola because my wife's car had died to the point where I did not want her and my year old son in it for there safty. so I had decided to go puches her a car. We loved Subaru's with there reliability and safty. I had my first 02 wrx that I am rebilding today. but Derek learnd about us what we had to give for cash and credit score but he him self spent the time and got us in 07 mazda 3. yes not a Subaru but still a great car with what was mine and my wifes credit score. but the great part was not just this guy who barly new us work hard to get us in this car not as a that corner deler that would put gum to hold up that mire . but as a person that looked to cair about the people he was working with and there familys well being to. Well 2 years latter my 2nd wrx was dieing I could of fixed her but I already hav my first Subaru bild so I wanted to trade in my 2nd car and because of the amazing time I had the first time we tried agean with a dealer ship the first one we whent to didn't seem to really care if they could get us the best score just really the first one they got and started to remined me of the corner dealer with but we hav this u should get it pay it off and try agean. so we decided to make the trip to achore Subaru agean where we saw derek from out side whent strat up to him wher he remembered us off the bat yeas 2 years latter our son devan my wife what she baught and almost what we traded in. I agreed with him with not buying the wrx even though that is what I really wanted still do but this 2011 Subaru legacy truly is just as good for me and my family. but derek and carl tauillo I baleve his name was. worked to get me the best rate they whent from that first dellers quot at 16% to 10% then to finish with 5.4%. to get me in the new car that works well and agean is that Subaru I would trust with me and my family in. but the good things do not stop with just derek at this dealership but the hole bilding should be everyones first stop for all ur needs if its with fixing ur car like they did with that huge recale they had on the lower controle arms they had in Subaru's they replaced them then my boot whent on my axle they said well we wher no where near it I said I know but it needs to be fixed they looked at it and 10 minits latter looked at me and said well we needed to het up the bolts near ther with a torch so it may of been our falt so we are going to replace them for free for u because it could of been us not was or wasent and hear is ur bill but could of been so we are going to just fix it for nothing. this dealership will be the only one I will be shoping at for any car probully a Subaru but anything and I hope when I walk in to buy ether my wrx or sti or my wife a new forester or 2015 legacy derek and the people that work hear will be there to help me out.

dumainemhd

Mar 16, 2014

Our experience buying a new vehicle at Anchor Subaru was very positive. Our salesman, Jorge Navarro, was very knowledgeable and pressure-free. Neither he, or any of the other staff tried to pressure us into buying extras. Jorge gave us his time and attention and never rushed us, even when we were first there just test-driving a car.

Jmacdonnold

Mar 16, 2014

Derek is a great salesman who does not push you into buying a car. He was extremely helpful on a very busy Sunday afternoon. Wonderful guy who is very down to earth. Carl was also helpful with the finance part of the deal. He tried his best to get the best deal out there, and he succeeded.

Eavanbrocklin

Mar 13, 2014

The team at anchor Subaru was pleasant, professional, and above a all accommodating. They had exactly what I was looking for and made my experience great.

anaphylaxis

Mar 10, 2014

From the moment I walked in the door of this dealer there was someone there to help me. All the staff was friendly and willing to help. I had the pleasure of working with two consultants. The first Ali, was patient and informative, about the car I was interested with and took me for a test drive. The second consultant was Shiloh Chauvin who just seemed to be as well trained as Ali for such a young age. I will and have been telling others about my great experience at Anchor Subaru.

remyjen

Mar 10, 2014

Went to a ton of dealers and now wouldn't go anywhere else, Sean was terrific, great car, great deal, more importantly...GREAT SERVICE... Thanks Sean!

beanext

Mar 9, 2014

Outstanding first time experience with staff. The price for our Subaru legacy was right where we expected it. Our salesman did an excellent job in all aspects for helping us with buying process.

lads99

Mar 2, 2014

Donna was great to deal with online... bought my car without any hassle. And Sean (as well as Carl in finance) were terrific in sealing the deal and showing me all the great possibilities of my new Forester ...I would recommend them to everyone. Everyone was honest, sincere and wonderful to work with!

Hcp716

Feb 23, 2014

I was looking for a Subaru forester from the beginning and coming to anchor and talking to agar I felt like I could find the exact car I wanted. He helped me find the blue manual forester that I wanted. It also helped that he did not look down on me due to my age and appearance. He gave me respect that not a lot of dealers gave me.

jlubic

Feb 22, 2014

Jorge Navarro was very approachable. My husband and I felt comfortable in his presence. He really understood our perspective as parents; wanting a safe, reasonably priced car for our girls. He was patient with us and never tried to inflate himself with his knowledge of the car. It was the first time that I was a dealership where I did not feel like I needed my husband with me to get my questions answered in a calm, respective manner. I would send family and friends to Jorge in a heartbeat!Thanks!Jen and Mark Lubic

Merusi

Feb 18, 2014

First to tell me how to answer you question, for me is not a good way to start.I gave the ratings that I did was because they are true. Everyone at this dealership was great. Ali R Asgarian could not be nicer. He is an asset to this dealership. I also want a Subrau for next car because they last and are well made. I had a hard time setting up mu Bluetooth and Ali was very nice and help me. I hope this answers your question and will be accepted. Would you please let me know if you accepted it.the dealership seems to take special care that their customers are happy. Ali has stayed in touch with me to see that I am happy.

mrsbrodie

Feb 18, 2014

First let me begin by saying that I love love love my new CrossTrek and my husband loves his new Forester. The all wheel drive has proven to be the best thing since slice bread during our very snowy New England winter this year. Let me say again, I love this car. My car sales person was Derek LaScola. He was professional, fun, non pushy and an all round great guy with lots of knowledge about the vehicles and options available to us. Anchor hooked us up with financing that was most fair and Derek, the financial guy was great to deal with as well, explaining all of the options available on the cars.thanks for a most enjoyable experiencesincerely debi brodie Lincoln RI

Tompamvic

Feb 16, 2014

A wonderful experience. Ali gave us great information about the vehicles were considering as well as explaining purchase vs lease options. Unlike other experiences we have had at other dealers, we did not feel pressure to make a decision immediately. Great follow up with us as well. And we LOVE our Forester!

derekgus

Feb 10, 2014

Today I picked up my Impreza. I can't say enough good things about Jorge Navarro. He has been a pleasure to work, extremely knowledgable, easy to talk to, and not pushy at all. He has made the process of buying a car simple and care free. I will recommend Jorge to anyone and will be sure to see him again in the future!

JimNYC2014

Feb 6, 2014

This was my first ' NEW " car purchase . I live in NYC . I was referred to Anchor Subaru by a friend who lives in Mystic , CT . He said this was a very large dealership and that they may have what I needed . The single item that led me to choosing Anchor Subaru was Donna Benoit , Internet Sales Mgr. & Owner . She actually bumped me up to the model that came with all the features I was adding on to a lesser model and by doing that assisted in giving me a lower cost than any other dealer I contacted with the add ons as "STANDARD " features . Now that's a true salesperson. Surly the cost would have been higher but her game was honesty and satisfaction with every purchase . It's always more profitable to sell more for a slightly lower margin than to sell less with a higher margin. Turnover is key to success in sales of certain items and Anchor Subaru does this supremely . Greg Washington was my assigned sales person when I arrived at the dealership and Brian Benoit ,Dealer Owner was as attentive to detail as his wife / Internet Sales Mgr. was . They all were simply wonderful . Thank you for a very positive first " NEW" car purchase .

babyreeder

Feb 1, 2014

They were friendly and considerate. We did have to wait along time for the finance people to get to us. I f I had to suggest anything it would be more people to help sop the wait isn't so long, But it was a Sunday in their defense. There could also be a more comfortable place to wait. I'm not saying it has to be like some places that have nail salons etc... but a warm, comfortable place to sit and wait not at the cubical of the sales associate.

Malcolm2403

Jan 30, 2014

I purchased my 4th Subaru Outback (Limited Edition) at the end of 2013, trading in my 2009 Outback (Limited) which had been serviced by this dealership for several years.Before finally purchasing I did a lot of research on the internet on various dealer websites (all in the same Subaru format) along with visiting other dealers in order to get comparisons. I found that the service I received from Jorge Navarro (Sales) backed up by Anchor's sales team far exceeded my expectations both in terms of detailed product knowledge, vehicle availability and pricing (they where certainly very competitive). This, coupled with common courtesy and no "hard sell", along with fact that I already had first hand experience of the company for several years, easily convinced me to buy from Anchor.I have no regrets!

Pcvs

Jan 28, 2014

No pressure no bs. Very straight forward. He also gave me the lowest price of the five dealers I went to and gave me more for my trade than the other dealers while taking less than half the time the other Subaru dealers did. If you want a good deal and you want to get the most money for the car you're trading in go see derek lascola at anchor Subaru.

CrawfordDarleen

Jan 27, 2014

Everything was excellent with the purchase of my New Nissan Sentra as well as the trade of my Chevy Impala. This web page would not let me put in Nissan and the only choice allowed was Subaru. So that is wrong.

mquaglia

Jan 20, 2014

Jorge came highly recommended by a friend and he didn't disappoint. He was so friendly and not your typical "car salesman" that I could ask him any question and not feel stupid. I know whenever I call he will help and answer any questions I have.

krazykitty29

Jan 14, 2014

Just got home from picking up my new legacy. Jorge was very helpful and a pleasure to work with. He took the time to explain everything thoroughly and made sure we were comfortable with the car before leaving the lot. Everyone we came into contact with was very friendly and able to answer any questions that we had. I am so excited to have my new car and can't thank Jorge enough for all of his help!!!! Highly recommend!!

Jackieo55

Jan 1, 2014

I went to Anchor Subaru with a quote from another dealer for a Forester Limited. They not only matched the quote but beat it. They also gave me what I wanted for my trade in. I have never had such a non stressful experience at a dealership, they were great. I would recommend Anchor Subaru to anyone looking for a new car. Thanks Shiloh for making this such a great experience, I love my new Subaru!!!!!

dscheinman

Dec 31, 2013

Jorge was very accommodating in every way possible to make our buying experience a pleasurable one. We would recommend working with Jorge to friends and family as well as purchasing from Anchor Subaru.

Pcvs

Dec 31, 2013

I want to say the salesman I dealt with was without a doubt the best I've ever met and if it wasn't for his manager / managers I would have done business with him. Over a six week period I had multiple phone conversations and visits with him and was ready to buy. I did the smart thing and visited other dealers to have prices. The salesman actually had me ready and willing to pay more than my other dealer quotes. I felt comfortable paying almost $600 more because of the relationship I built with this salesman and the fact that he's work there along time. He made me very comfortable with the dealership and their service department. When I made my offer of almost $600 higher than I was quoted at several other dealers the manager came in and said no. He said " I'm getting sticker for every one of these " which I thought was very sleazy considering I had other dealers selling it for less. I do wish I could have bought my new car and serviced it there. I find it mind blowing that I offered them more than I was quoted and the manager refused. I did go to another dealer and buy the exact car for the price I was quoted. I would like to service at Anchor because I'm close and the salesman showed me how well they've been doing with their customers but I think I'll probably wait for the Subaru dealer to open in Attleboro. It's a little further away from me but I don't feel comfortable going to Anchor with people like that being in charge.

erectus

Dec 29, 2013

Excellent experience with Jorge. Very courteous and went out of his way to explain all the details of the transaction. I left confident that the purchase of the Forester was the best way to go. Very little waiting for the transaction to be processed and the turn around time to get the registration was a few days. All in all very pleased and recommend Jorge, and Anchor Subaru highly.

jhh3000

Dec 25, 2013

Shiloh was very helpful in finding me a new Subaru BRZ Limited. I needed a car immediately, and was under significant time pressure, but Shiloh managed to pull through and make sure that I was taken care of properly. I am happy to report that I am very satisfied with the car and with Shiloh's professionalism, and that return visits to the dealership to get service, plates, and other things has been a pleasure. I strongly recommend Shiloh at Anchor Subaru!

eburger

Dec 21, 2013

We had an excellent experience at Anchor Subaru,both with the sale of our new car, and with some service we had done on our son's older Subaru. Sales was very friendly and helpful, giving us a good deal and finding us a great interest rate on a loan. Follow up has been very good as well. We are very happy and look forward to maintaining our car through Anchor Subaru.

jazjgreen

Dec 20, 2013

All dealers 'offer' internet sales but 98% won't answer your questions through e-mail but rather they begin to send endless junk e-mails and continuously request you "Come on down!". Donna, at Anchor, responded to all of my questions via e-mail without a problem. That fact is what actually drew me into the dealership. Once I arrived I met with Shar, salesperson extraordinaire! Shar is kind (very important) and very knowledgeable about the Subaru products. I never felt pressured or pushed and he was/is willing to go that extra step for you. Yes, I would highly recommend the Anchor dealership to anyone looking into the Subaru product.

phoenixofcatan

Dec 16, 2013

Our experience with Shiloh was very good. Shiloh is an asset to the company. He said that he got a little mixed up on the year of our trade-in, but the original value that was mentioned to us was more in line with the book value. It was his manager I didn't like very much. He was rather rude during negotiations and I nearly walked out. Then after the sale, I discovered another deception. He had told me that he would give me $1000 for our trade-in, and that if we traded in our vehicle our monthly cost would be in the 3-teens, and if we did not trade in our vehicle, it would be in the 330s. He wouldn't even give us a distinct figure, but we knew we wanted a Forester and Anchor is by far the closest dealer to where we live. He walked away from us (extremely rude) and said "trade-in or no trade-in?" as he was out of sight. I was so miffed by that point, I said "trade-in" just to be done with it. Then we found that our payment would be $318 (high teens... why couldn't he have said that to begin with?). After going home, I had made up my mind that there was no way I was just going to let our vehicle ($3000 trade-in value) go for $1000, so when we returned to pick up the car the next night I told them I wasn't doing the trade-in. Since they already made up the paperwork, they asked me to just give them the $1000 that they allowed for the trade-in. I said fine. Then I went home and did the math. If I spread that $1000 out over the 36 months, my monthly payment came out to $345, not something in the $330s, so in reality he was only allowing around $700 or so for our trade-in, not even the $1000 he rudely offered us. If i had realized that beforehand, I would have said, "The manager said that without the trade-in, the payment will be in the $330s. Please make up another sale agreement. We'll wait". Bottom line... I was too nice, the manager was too rude, we lost, he won, lesson learned. Now next summer, I may need to return to get another Forester for me... ugh! I better have my calculator with me! Then again, there won't be a trade-in to worry about at that time. One more thing... the dealership prided itself on telling me how well they treat their return customers, but the manager didn't even know that I currently have a 2002 Forester that I bought from them. But then again, shouldn't they treat ALL of their customers well... return or first time?

Mrsdavenport

Dec 15, 2013

My experience at Anchor Subaru was excellent. From my sales person Kevin Falcone to the finance manager they were friendly and so helpful. Kevin is by far the best car salesman I have ever worked with. I will send my friends to him. I would buy another car from Anchor Subaru and definitely ask for my pal Kevin Falcone again. Thank youCarol Murphy Pascoag RI

RonGirard

Dec 12, 2013

Knowledgable, trustworthy, and friendly Sales Consultant. Felt like he was trying to help me rather than 'sell to' me. Shiloh (Sales Consultant) even had my test drive car out in front warmed up on a cold day. Real focus on making it easy for the customer!

klo730

Dec 6, 2013

Our experience with Anchor has been great so far. After first visiting another dealership and being totally frustrated with the price and the numbers we had been given we decided to approach different dealerships via the internet to get the car & the deal we wanted. Donna Benoit of Anchor responded within a day and with the deal we were looking for and the promise to get the car we were looking for. Within just hours we were in touch with Shilo Chauvin and purchased our vehicle without a hassle, without haggling & without leaving our home. Since our purchase we have reached out to Donna with a request that if honored would truly make this purchase so much more rewarding, and again Donna didn't disappoint. Both Donna & Shilo have been an absolute pleasure to work with. The icing on the cake is WE LOVE OUR SUBARU. We highly recommend Anchor to anyone looking to purchase a vehicle.

rivas5690

Dec 4, 2013

Upon arriving we were greeted immediately. Shiloh was very helpful in negotiating prices of the vehicle, warranty and trade in value. I would definitely recommend this dealer and salesman.

Emgellerman

Dec 3, 2013

We had a wonderful buying experience with Jorge. He was so accommodating and not pushy like many other salesman we've dealt with in the past.

Boston Toyota Driver

Dec 2, 2013

I have purchased many cars and none have gone as smoothly as my purchase at Anchor Subaru with Joe Mancuso. He was friendly, professional and worked to get me the best deal for the car and my trade. Honestly, the process went very smoothly as a result of his efforts. Joe then stayed with me after the car purchase was finished and walked me through all the features of the new car and set up my phone and radio, which I thought was a nice touch. Would I go to Joe Mancuso/Anchor Subaru to buy another car? ABSOLUTELY!

jennifer2356

Nov 23, 2013

I walked in to the dealership wanting a low pressure, informative sales person. Boy did I find him. Ali was great. I had done my research and felt he was honest and had strong integrity. I left 2 hours later with my new car. Very good experience overall...and I hate buying cars! I would go back and recommend him highly.

marion1014

Nov 15, 2013

I am a repeat customer at Anchor Subaru. I think the sales and service department are outstanding. My most recent salesperson was Derek LaScola. Derek is so friendly, very knowledgeable about specifics of the cars, goes out of his way to be helpful, and is interested in the customer being happy with the car they choose and their overall experience. In all my car purchases over the years, Derek has been by far the best salesperson I've worked with.Marion

JWendell

Nov 13, 2013

With the help of Salesman Joe Mancuso we had a very positive experience while purchasing our new Subaru Forrester from Anchor. Joe was personable, professional and went through all our potential options, both new and used. I highly recommend Joe and Anchor Subaru.

caouetteb427

Nov 12, 2013

Anchor Subaru is a very easy and quick dealer to work with. Quality customer service during and after the process. I would recommend my friends to this dealr.

MKettle

Nov 12, 2013

My wife and I were greeted promptly upon are arrival just prior to opening on Sunday on 11/10/13. Shar was extremely professional and listened as I explained our extremely poor and disrespectful treatment from another Subaru dealer in Warwick, RI. Shar prepared a vehicle for a test drive and encouraged us to take a long test drive to ensure our needs were met. Upon our return, we reached a deal without any of the aggravation that comes from the "usual salesman tricks such as holding your keys hostage and manager ping pong." Shar had the vehicle prepared and delivered on the holiday and spent a considerable amount of time to ensure my wife was comfortable and prepared to utilize the cars features. I found the overall dealership experience was extremely positive and they made us feel that they were more concerned with our overall satisfaction than attempting to squeeze every last dollar our of our wallet. The ownership of this dealership has obviously worked very hard to ensure that each customer feels welcome and satisfied with the experience.

brthib

Nov 9, 2013

Overall good buying experience. Jorge knows the products and was very nice to work with. No high pressure sales tactics here. ( I would have walked out if so). Service department is impressive so far. Diagnosed and took care of a radiator problem quickly, and my salesmen Jorge made sure to check with me to make sure I was completely satisfied with the service and the car. I would recommend both Jorge and the dealership overall.

MichelleMartinka

Nov 7, 2013

From the moment I called the dealership to set up an appointment, I felt like I was being taken care of. Gladimir was able to help me get into the car I was only dreaming of for the price my husband and I were comfortable with. There was no haggle or hassle or "deals"- it was like working with a friend who wanted the best for our (growing) family. I would not only recommend Anchor, I recommend Gladimir! He was patient and friendly and never pushed me- yes, I walked out of the dealership without a commitment and didn't have him calling me every hour to ask when I would come back. He was incredibly understanding and went out of his way to show me more than one vehicle and test them out with me and my young daughter. When he met my husband (which was ONCE for less than 30 minutes) he remembered that he was a musician and had no issue with going over the car with him, just as patiently and through as he'd done with me.This blogger mama wrote a nice review at aisforadelaide.com for you too!!! THANK YOU!

DawnRI

Nov 6, 2013

Derek Lascola is a great salesman! He answered all my questions and was very helpful when I went there to test drive the 2010 Toyota Corolla that I ended up buying. I would recommend Anchor and Derek to anyone looking for a car. Dawn

PeterLavich

Nov 3, 2013

In our sixty years it has been one of the smoothest, easiest and friendliest dealer we have dealt with. Jorge Navarro was exceptional! He was attentive to our needs, but not at all pushy. He was quite the opposite, which allowed us time to be sure our purchase would be the right one for us. Your finance offers were also exceptional in saving us percentage-wise on the loan. After our purchase, we noticed a puck on the hood of the car. We returned with the car and asked Jorge if we could have it removed and within twenty minutes Jorge had returned with our key and the repair was completed to our satisfaction. You can't ask for more than that. Thank you all, especially Jorge! Happy customers, Peter Lavich and Susan Cogoli of Sutton, Massachusetts.

lwyatt21

Oct 29, 2013

I would recommend this dealership to friends & family. They provide excellent service in a timely manner and are very reasonably priced. We are very impressed with Victor & the rest of the staff at Anchor Nissan.

sedona2012

Oct 16, 2013

My experience at Anchor Subaru was exceptional. I was so impressed by Shiloh's patience and professionalism. I left with the car I wanted, a price that was reasonable, a great rate on my loan, and an extended warranty that was priced well. These guys did a great job negotiating...very professional. I look forward to purchasing my next car from Shiloh. I would recommend this dealership to my family and friends.

Rick1962

Oct 11, 2013

Kevin was awesome and really made my car buying experience a pleasure. I have purchased many cars in my 51 years and was totally blown away by the attention to detail and actual care for the customer's satisfaction.I have already recommended others to visit Kevin and the Anchor staff. Kudos to the whole Anchor family of dealerships. Other dealers could learn from these guy's.

telechick03

Oct 10, 2013

Great friendly dealer! Worked to get me exactly what I wanted even though I was located out of state, most easy & satisfying car transaction ever! Would buy another car here. Definitely recommend!

matthewjeffreyray11

Oct 9, 2013

I cannot thank Brian, Glad, and the whole team at Anchor Subaru enough for what a great experience they made the leasing of my new Impreza Sport. The whole process was extremely speedy and they made sure I got exactly what I wanted without any of the usual "pushy" sales tactics. I highly recommend checking these guys out if you want a pleasurable car buying/leasing experience.

auntielue

Oct 8, 2013

This is our 4th Subaru purchased from Anchor. We had the right salesman. Gladimir was professional, friendly and very knowledgeable, demonstrating all the features of the Outback. We were very comfortable talking with him about the automobile. He was also very helpful with us in setting up the blue tooth phone program. He is an excellent salesperson.

elaplume

Oct 8, 2013

Same day service with great help. Derek was pleasant and very informative through out the purchase process. I would return and purchase another vehicle without hesitation.

ogjoerusso

Oct 7, 2013

Sean Was very helpful with finding a car in my budget. He wasn't a typical salesmen he was laid back and didn't push me into anything. The finance manager got me great financing.

gjane11

Oct 4, 2013

I found Derek at Anchor to be very helpful, and determined to find me the best possible deal for my budget, and my needs. I ended up with exactly what I went in looking for, and found the experience at Anchor Subaru far superior to my experience with the last dealer I purchased from.

vasco

Oct 4, 2013

My wife and I was in the market to purchase a subaru forester. We went to anchor on a Sunday afternoon. First thing we notice no sales person around to help We finally went inside to find a sales person we found that there were plenty of sales people but they were to busy watching the patriots game.We spent more time with sales person walking around the lot trying to find the vehicle he had on his little piece of paperWhen he couldn't locate it he informed us that it was soldWhile waiting in the parking lot I met another couple who was experiencing the same type of issue that we hadThe entire process was a joke however we went back again and this time we walked around found the vehicle we wanted and the sales person attitude was like he didn't have to do anything to gain our business the vehicle sells itself. Maybe it will but not from this horrible car dealership.To add insult to the matter, we had to chase them down later to get them to meet us so we can negotiate a dealWhen we finally did meet they offered us almost 4k less then what we owed on a 2012 vehicle while they were selling their 2011 subaru forester for the same price as a 2014 forester standard. Their vehicle depreciated maybe $1,500 while my 2012 vehicle depreciated $12,000They made no effort to try an negotiated they wouldn't even budge a dollar on their vehicle.In my life time have have purchase well over a dozen new cars and I have to say this is the worst car dealership that I have ever seen.Horrible service, they are totally disorganized, they don't put any sticker prices on their vehicle, This dealership is the worst I would never recommend them to anyone . However there is a happy ending I went to quirk subaru in Quincy To purchase a forester premium and ended up getting a 2014 limited addition for a lesser payment then what anchor proposed for a used 2011If your in the market for a subaru go to quick stay away from anchor. I blame poor management how can they not know I am sure that sales is low since I never see anyone in their parking lot.

denise748

Oct 3, 2013

Shiloh was our salesman and he was great. His knowledge of the outback was all encompassing. He could answer any question but he knew so much about the vehicle we didn't need to ask too many. They didn't. Have the exact car we wanted but Shiloh was able to find one and even gave us an item that was notin the original price. I like the fact that my tradein price was negotiated after the deal was made. All in all a great experience.

Kabilyo

Sep 29, 2013

We had planned on visiting 3 dealerships yesterday to look at pre-owned SUVs. Our first choice was a Subaru Outback so we started at Anchor and planned on working our way back down the state.Gladimir greeted us as we were entering the lot and told us they had several customers in the showroom but to come in when we were finished looking around and someone would help us. He came out to the lot where we were wandering among the Subarus. He talked to us to get an idea of what we were looking for, what our needs and wants were.We test drove 2 2011 Outbacks, and he was great at explaining all of the pluses of the Subarus. We chose the car we wanted, and Glad even said he would take care of replacing a broken interior panel on the hatch, and making sure it would be mechanically gone through before we pick it up.When we got back to the showroom he made us feel very comfortable and reassured. Let's face it, buying a car can be as much fun as a root canal. We actually felt great about dealing with him and Anchor Subaru.Gladimir made the experience a pleasure. Even dealing with the finance office and Carl Parillo was such a warm, friendly PAINLESS experience! They got us a great deal, on a great car.This will be, we believe the first of many experiences with Gladimir and everyone at Anchor Subaru.We could not be happier.

MarianLee

Sep 28, 2013

Sales Consultant, Sean Murray was very friendly, courteous, and helpful in every way. We worked out a deal that was satisfactory to a point where I was willing to make a purchase. Everyone at this Subaru staff with whom I came in contact was friendly and courteous. I would recommend this dealership and this consultant to anyone interested in searching to buy a Subaru. The staff listened to the customer without badgering (the customer).Wonderful shopping/service experience.

Sdoyle321

Sep 26, 2013

Jorge was friendly,curteous,respectful, and was not pushy made us feel very relaxed and was an absolute pleasure to deal with. Made us feel like family.

hregnaire

Sep 25, 2013

I have been a customer of Anchor Subaru service department for over 5 years. The service department has consistently taken care of any and all issues I may have had. So, my thinking is if the service department is that good why not buy from Anchor. My thinking was spot on. Shiloh Chauvin the sales rep was most eager to help my select my new vehicle. He was friendly, courteous and most helpful in negotiating a good deal that was satisfactory to the dealership and me. Typical of Anchor Subaru the sales staff is as friendly and efficient as the service department. I have and will continue to recommend Anchor Subaru to friends and family.

adlasorsa

Sep 24, 2013

Sean was verry helpful, he found me excatly what I was looking for with the price I wanted, and made it truly a great experiance! I love my new subaru!

dwmpre

Sep 24, 2013

The sales person did the following at Anchor:1) - Salesperson tried to sell me a car as well as my girlfriend after making it clear she was buying a car, I was not2) - Salesperson tried to talk my girlfriend into taking out a loan saying she should invest the money. (Is he a salesperson or financial adviser?)3) - Salesperson just assumed we were going to buy the car today without shopping around - it was the first dealer we went to4) - Salesperson tried to get my to drive fast around a corner. (This is not that big a deal, but I am going to drive conservatively with a new car that I am not familiar with on roads I am not familiar with.5) - We did not have time to get a trade in value that day, but we never did get a price, only a range.I went to Long Subaru in Webster MA and had a much different, better experience.The worst part is the vice president of sales felt it was a personality conflict. I will not go back to Anchor or suggest any one go there. Long was much better.

Megw48

Sep 19, 2013

From the moment I met Jorge Navarro I knew I would have a positive experience at Anchor Subaru. Jorge was able to answer any questions I had and was nothing short of professional, knowledgeable and courteous (he even came in on his day off!). He was able to make my first new car buying experience easy and efficient.

kdumas58

Sep 14, 2013

I chose Anchor Subaru because of the selection found online. Sean Murray our Sales person was extremely helpful and knowledgeable. He made our experience very pleasant. My daughter may be looking for another car soon and I plan on coming back to Anchor Subaru. I would definitely ask for Sean to assist us.

topericks1

Sep 13, 2013

We moved to Rhode Island in late August, and by the second day I had a wonderful used 2011 Outback with all of the options I could want in a car for a great price! Derek Lascola was incredibly helpful and friendly, and I would certainly recommend going through him for future Subaru purchases.

cchum

Sep 2, 2013

I was referred to Derrek Lascola by a close friend who spoke very highly their dealings with Derrek. He's very patient and is very knowledgeable. I didn't go there with the intention of buying that day but he made everything so easy and transparent and I knew it wouldn't be that way anywhere else. I bought my new Forester from Derrek and so far have been nothing but pleased. My first oil change is coming up and I'm sure I will be satisfied with the service department as well.

pmedin01

Aug 24, 2013

So we drive almost 2 hours from New Hampshire to look at a vehicle at this dealer... And man I am glad we did. They were friendly and it was a great buying experience. We bought a 2010 GMC Acadia that was in excellent condition at a price nobody could beat!! Kevin Falcone the salesman was a pleasure to work with. After we had the vehicle for a week the A/C wasn't working correctly. I brought the vehicle to my local mechanic because I didn't want to drive back to rode island just for a small issue. I knew that this might be an issue when you buy a car far from home but I knew that going in. My guy fixed it and I covered the cost out of pocket rather then make the trip back to RI. A couple days later I get a follow up email from Kevin at Anchor to ask how the new car is. I tell him its great but we had one small issue with the A/C. he apologizes for any inconvenience and asks me to send him a copy of the repair. He goes and discusses it with the owner and I get a check in the mail covering the ENTIRE repair even though I brought it to my mechanic and not back to them!!! These guys are great! I would defiantly do business with them again.

Debboecoady

Aug 20, 2013

August 20, 2013I totally love my new Impreza! It is great on gas, roomy, has excellent visibility and rides really nice too. I love the fold down seats and before we know it, I will have an opportunity to drive it in the snow! Kevin Falcone is the best salesman out there, and I met a lot of salesmen this year! He did a fantastic job explaining the car mechanics and features that Impreza and Subaru have to offer! I felt very comfortable with all the information he shared and I knew I could trust him. I've received excellent support, and follow up since my purchase.I have also had two very pleasant experiences in the service department (for minor adjustments) as well. I highly recommend Kevin and his team at Anchor Subaru for a great car buying experience! Debbie Coady

eddee86

Aug 18, 2013

Mr. Robert Benoit, President, Mr. Benoit, I would like to communicate our experience with sales consultant Shiloh Chauvin.My wife and I were at your Subaru dealership on Monday August 12 to inquire about a 2012 Subaru Legacy 2.5i Premium we saw on your website. We were greeted by Mr. Shiloh Chauvin. We explained to him exactly what we were looking for, and from the very first introduction, we were impressed with the respect and professionalism he displayed in meeting our needs. He listened to what our criteria was and took the time to explain the products and solutions we needed to make an informed purchase. Shiloh answered ALL of our questions and provided information and options that we really didn't know were available! He also took the time and patiently produced the vehicles we were interested in test driving. although we were unable to find a suitable vehicle to purchase at this time,it was through no lack of professionalism on Shiloh's part. He did everything possible to make the sale. We will be looking at another time in the near future to purchase a vehicle and I hope we are able to maintain our relationship with your dealership and Shiloh. He is truly an asset to the profession. Ed & Denise Miller-Warwick

soccer13

Aug 5, 2013

Buying a car from Anchor was a very pleasant and simple process. Derek was very knowledgeable and took the time to answer all of my questions. I will definitely be back for my next car and will pass on my experience to others.

GeorgeB50

Aug 2, 2013

Mihn was very nice and very fun to work with. He made sure everything we needed done was completed. Our new SUV is perfect! This is why I have rated with 5 stars :D

ftlfan

Jul 26, 2013

Anchor was recommended to me by a friend, so I was looking forward to dealing with them. However, I had a very similar experience to what several others mentioned where the prices they quoted to me were hundreds above closer dealerships. In fact, they were about $300 higher than the next worst offer, never mind the best offer I had. The sales person I spoke with kept insisting I come into the dealership to negotiate in person when I told them repeatedly their offer was the highest so I wasn't going to do that unless they at least gave me the expectation they could get in the range of other dealers. They don't seem comfortable with remote dealings, which I understand as it's easier to get a sale once the customer is in person, but why do I need to go there in person to get an answer to a basic question about one option? The average person has a busy schedule and can't spend 8 hours apiece in 10 dealerships to find the right match. I would have left things as was, but what put me over the edge with this dealer was their continued insistence that I must be imagining the offers I have from other dealers. If you can't beat a price from another dealer, fine, I understand. But when this happens, other dealers I know are cordial in their admitted defeat. Here, they insult the customer. And I'm only a day into negotiating. I have no sub-invoice prices or anything insane like that I'm working off of!You may get luckier than me as most dealerships have some good sales staff and some bad, The first person I spoke with was both quick to respond and very polite. But at minimum I highly recommend shopping around a little. It could save you $1000 or more. One other note: this dealership sends a LOT of email. Like twice as much as the next dealership I dealt with.

tpsabinjr

Jul 18, 2013

Jeorge and the Anchor team were very professional and friendly. Jeorge, our sales person, was extremely knowledgeable and excited about the Subaru brand and was able to clearly articulate the advantages the car brings. He also did an outstanding job during delivery at explaining all the different ins and outs of the cars. The price negotiations were professional and fairly quick as was the loan and extended warrantee discussions with Derrick. I would certainly go back to Anchor and Jeorge again.

vna2re

Jul 2, 2013

I bought a new Subaru XV in July 2013 st this dealership. I had a pleasure to be serviced by Ali. Highly recommend the salesperson and the dealership itself. Service was great, very friendly, the price was fair. the whole experience was "no BS" and no games. I was in and out in 2 hours including test drives. Would buy again from these guys.

mpanchuk

Jun 27, 2013

Jorge was an excellent salesman, we have purchased from him several times in the past and hope to use him again in the future (hopefully not near future though). He is willing to do what you need to get you in the car you want. I highly recommend him. Also, Carl in financing was able to get me an amazing rate on my new car.

Forester56

Jun 26, 2013

We were VERY disappointed with our experience at Anchor Subaru. My wife and I had visited other Subaru dealers looking for a 2014 Forester. We had a good idea of competitive pricing and trade in allowance for our Pathfinder. Anchor was the closest to our home and would be convenient for servicing. From the moment we were greeted we felt uncomfortable. We met with a sales rep very briefly before he left for ten minutes. Then when I mentioned we had a trade he asked for the keys and left us again for 25 minutes. After all of this he returned with the price for the Forester and the trade. It was way off. When I told him the other offers we had received he laughed, implied we were lying and said we might as well leave. My wife and I looked at each other, stood up and walked out. We ended up buying a 2014 Subaru last week from another dealer at a price $2600 less than they offered (exact same vehicle - options, etc) and received $2800 more for our Pathfinder.

LorieStearns

Jun 21, 2013

This was the third dealership I visited, the sales person was excellent was not at all high pressure on the sale. He helped me find the carI was looking for with the features and within the price rage and gas mileage I wanted. He also took the time to help me set up the Bluetooth feature to allow me hands free calls in the car. Excellent sales and service. I would highly recommend this dealership and sales rep

seaandres

Jun 16, 2013

Jorge was a very reasonable car salesman, he wasn't pushy. He respected our time constraints and was very friendly. He was personal but not too over the top.

andreaross350

Jun 15, 2013

I was looking for a new car and trade for my current car, after researching vehicles on line i felt a subaru outback would b the car for me, I went to Anchor and was greeted by Jorge, from that point on my experience was great, he was very friendly and informative . I also felt no pressure from him to make a hasty decision I did have the opportunity to look around other dealers but made my way back to meet with Jorge and the negotiating was stress free.

cjbook1

Jun 12, 2013

The staff was extremely knowledgeable and helpful. The sales consultant, Jorge Navarro, spent as much time as I needed to explain the car's features and controls. Financing the car was simple and fast. The entire sales experience was very pleasant.

maren313

Jun 10, 2013

I first went to Anchor Subaru three years ago because I was ready to trade in my 2001 Subaru Outback. I was reluctant to buy because of my financial situation at the time so I opted to lease. I got a 2011 Outback and a great lease. When I first made inquiries this year about returning the 2011, I was a little reluctant to lease again. I felt a purchase would be better. Mr. Novarro was helpful, explained the options and didn't pressure me either way. He was attentive without being too pushy. When I left the dealership I was leaning toward buying the 2011. However, when I returned, I had a change of heart and wanted to purchase, but was interested in the Forester model instead. I picked up my 2014 Forester last Thursday and have grown to LOVE it! It's sporty, fun to drive and Jorge was the best salesman!

smustafa

May 12, 2013

This is the 3rd Subaru we purchased from Anchor and the second from Jorge. My mother was interested in a 2012 Impreza and sought out Jorge after he was recommended by a friend. We had such a good experience with him last year, that when I decided to buy a 2013 WRX I drove all the way to Anchor (I live in Boston). Jorge was once again wonderful. I knew exactly what I wanted and what I was going to pay. He was able to deliver on both fronts. No haggling, in fact he was able to throw in a couple of extra options at no cost after we landed on a price (below invoice). My only issue was waiting for the car to be delivered (about 8 weeks), but that is not something the dealer has any control over. I didn't have a problem with waiting as they essentially had to build it and ship it from Japan, but it was the inability to track the vehicle that was frustrating. If I spend $5 on Amazon, they can track a package from Hong Kong down to the minute, but a 30K car and they have no idea? I shared my feedback with Subaru of America and they basically said they know its a bad process and that they need to do better. That said, Jorge was really good about handling my frustration and made sure to follow up multiple times on his end to try to get an ETA.Once the vehicle arrived, Jorge called me right away and I came down a couple of days later for pickup. Jorge was detailing the outside of the car and was super thorough in walking me through the features etc. Financing was a breeze and I ended up biting the bullet and purchasing an extended warranty on the vehicle 5yrs/100k. The finance guy was also easy going and not pushy. He could see that I was crunching the numbers to get a good deal and I didn't even need to ask for him to get the number down as he picked up on my cues and brought the price down on his own.Anchor is by far the best Subaru dealer in MA or RI. Worth the trip for sure and Jorge is the man.

claudia1

Apr 3, 2013

This is the fifth car we have bought from this dealership. We have been happy with all of them. The service department is excellent and has been prompt in filling any of our requests.We were particularly pleased with Shar. He listened carefully as to what we wanted in a vehicle and did not use high pressure tactics to get us to buy. There was no haggling as to price and no running back and forth to discuss the deal with the manager. This is a family run dealership and they treat their clients as such. We hope that they never become too large and lose this.

pdes03

Mar 22, 2013

My husband and I had a great experience at Anchor Subaru because our salesman, Jorge Navarro did a great job! He located the exact vehicle that we wanted, explained the options and how they work and answered every question that we had. He worked with us, helped and guided us through every part of the process. We are very happy with our new vehicle and confident that we will receive excellent service from this dealership going forward.

jhoganux21

Mar 20, 2013

We stopped in to replace our sons old subaru forester with a newer (used) one. Jorge was very helpfull in showing us all the options in our price range. We picked one the same color as he had before and closed the deal. Everyone was very helpfull and responsive to quiestions and concerns. Jorge even made sure the car was warmed up when we picked it up in on a snow day.

RichMazda401

Mar 19, 2013

We were looking for a used SUV in the right price range and had some bad experiences with a few shady local used lots/salesmen. My fiance and I went to Anchor and met with George and he was very helpful, had a laid back style, and made us feel comfortable with the dealership. I also can't remember the finance associate who helped us, but he helped us get the monthly payment we were looking for even though we didn't have more than $500 for a down payment. All in all George and the Anchor Team were Outstanding!

picchione

Mar 14, 2013

I bought my Subaru Legacy 2011 and have had Anchor service it. Oil changes, tires rotated etc. My experience with the service dept. has always been very good. They take my car on time that it was scheduled, explain to me what they will do and about how long it will take; along with a car wash which is a nice touch. Jorge who sold me the car has always been gracious in answering questions about my car since I have owned it. Like why does the blue water temp light stay on, or how do I change the clock time since I have navigation . All in all, purchasing my Subaru from Anchor has been a very good experience. JP.

mduta123

Mar 13, 2013

I bought a used car from Derrek about three years ago and everything was great. The price was very fair and the quality of the car was amazing so I didn't expect anything to go wrong with the car. Back in the summer of 2012 my car broke down so I called the dealership but their service department was closed so I asked to speak to my salesperson Derrek. He listened to what was going on with the car and asked if he could call me back because he had to look into something. A few minutes later he called me back and told me a tow truck was on the way and not to worry because he was going to stay involved through the whole process. The next day Derrek called me to let me know that evrything was going to be handled. Even though the car was out of warranty he said that it wasn't going to cost me anything because I had been servicing the car on a regular basis with Anchor. I know most dealerships and salesmen would not go this far to make their customers happy so I wanted to thank everyone at Anchor. I would recommend Anchor Subaru or Nissan to everyone and I'll always tell them to ask for Derrek.

pulsejp

Mar 12, 2013

I had a great experience working with Jorge. He was very knowledgebale and patient with all my questions. I did not feel any pressure whatsoever and generally had an overall positve experience purchasing my new vehicle. I strongly recommend Anchor Suburu and in particluar Jorge Navarro......

ACDC

Mar 11, 2013

My wife and I drove down from Massachusetts to Anchor Subaru to look at a used car they had in stock. The trip was well worth our time and we ended up purchasing that car that same day. The negotiation went smoothly and the final price of the car were more than reasonable. Jim and Kevin were both very customer oriented and the atmosphere were low pressure and friendly. I will recommend this dealer in the future to my friends and family as the sales experience we had at Anchor Subaru were simply superb.

74madvette

Mar 9, 2013

I cant tell you how happy my wife and I are.. we drove from Woburn massachusetts, to purchase a car, first time at the dealership, we been to many others, and we were willinbg to drive the distance for a excellent deal on a chrysler 300C.. Shar made the deal go through with ease, great person to talk to, very friendy, made us feel comfortable, up front and ohnest, we agreed to purchase the car, we then went to fnancing dept where Carl Parrillo assisted us, and again another very friendly employee at anchor Subaru, that just made the experience so easy, great attitude,, I visited the service dept where Joseph McKenna assisted me.. how many dealerships can you goto, that you can 100% say that was the best experience I ever had.. Anchor Subaru all we can say is OUTSTANDING PERFORMANCE!!! Joe&Kathy DiPietro

KarenBarbosa

Mar 3, 2013

When we unexpectedly needed to purchase a second car we immediately went to Jorge, who had helped with our previous purchase. Jorge is an approachable and trustworthy individual. He listens to your needs and walks you through the process in a very pragmatic way, all the while leaving you confident, even excited, about your purchase - whether it was a new car (our first purchase) or a used car (our most recent purchase). I would highly recommend working Jorge to anyone who is car shopping.

pbukowski

Feb 27, 2013

Jorge was really a fantastic salesman. He was very knowledgable and not pushy at all. The dealership treated us very well indeed. It was a pleasure doing business with them. Highly recommend !

jfahey1

Feb 23, 2013

I had a excellent customer service/sales experience with Gladimir Guerrier. He seemed to understand what I was looking for in a vehicle, without trying to push a newer model (even though that would have been ok) as I was in the market specifically for a used Forester that was kept in great condition. Mr Guerrier was very friendly and accessible for specific questions and his personal knowledge of Subarus was appreciated. I would highly recommend him to others who are in the market for a vehicle at Anchor! Also, the staff at Anchor Subaru all appeared to genuinley like and respect one another and take pride in selling Subarus and once again appreciated the friendly atmosphere at Anchor. Their high standards for the used vehicles they sell is exceptional. I have bought used cars at dealerships before and it appears at Subaru the sales staff have confidence in the brand.

ewarburton

Feb 19, 2013

Today I purchased a used 2004 Honda Civic LX from Jorge Navarro at Anchor Subaru to replace my 1998 Honda Civic LX which I traded in. Mr. Navarro was wonderfully helpful from the time my family and I called the dealership to inquire about the car until the time he gave me the keys to my new car. He was friendly, knowledgeable, and went above and beyond to assist me and assure me that I was purchasing the best vehicle for me at the best price. My family and I are appreciative of his time and expertise - I am so thrilled with my car already and know I will cherish it for years to come. I was also pleased that I could trade in my beloved 1998 Civic to good hands. Mr. Navarro is an asset to your staff - many thanks to him and Anchor Subaru!

Abellero

Jan 26, 2013

I am an aggressive consumer in the respect that I am well educated on the car, take the time to do my research and negotiate for the best deal around. After all, that's what any smart consumer is after. From the moment I walked in, the sales team became defensive of my intentions as though they felt threatened that I was seeking out the best offer. Our salesman, Kevin, did not seem well versed in the vehicle I was looking for. During our conversation he got up several times to relay the information I was giving to him, to who I assume was the sales manager or owner, loud enough for me to hear, which I found extremely unprofessional. Kevin gave me what seemed to be a deal, too good to be true. However, refused to give me any paperwork. I returned the next day willing to purchase the car at the deal discussed previously only to enter to a team of 5 guys behind the counter, waiting for my arrival. The manager proceeded to argue with me very loudly in front of other customers, basically telling me the deal he gave me the day before was for a different car. Basically admitting that he messed up. I was appalled at the Lack of professionalism, and needless to say walked out. Worst customer service. Don't expect to be treated with any respect, unless of course you aren't educated, and they know they can screw you over.

alexmc2

Jan 15, 2013

From day 1 Anchor has dropped the ball with my sale. While I feel I got a good price on the car and I'm happy with the vehicle itself, the follow through on both the service and sales end has been severely lacking. My specific issues were the following:I ended up going with financing through the dealership, and because of a minor paperwork mistake with book out price, I had to come in twice to sign documents after we had made the deal. In total, I visited the dealership 4 times just to process the paperwork for the car.When I was able to pick up the car, my salesman, Ali, ended up being busy with another customer. Details were missed, the front driver side fog light was cracked and the weather stripping was damaged on the driver side door. Buying a used car, I'm not expecting perfection, wear and tear happens on even the most well tended cars. However, a car system being non-functional is a difficult thing to overlook. Frankly it makes me question the detail to which my car was examined during its reconditioning. To top off, or more accurately, fail to top things off, the car was given to me with 1/4 of a tank of gas. I know that it's only $50, but from my perspective, I just spent $22,000 and it felt very cheap on the part of the dealership.The part needed to repair my WRX had to be special ordered, and upon its arrival I brought the car in. Due to my hectic work schedule, I had to leave the car over night on a Friday. Upon picking it up the next day I was informed that the bill would be $199. The internal repair slip had not been processed and my salesman had not followed through either with me or with the repair team. While I did not pay the bill in the end, it was an uncomfortable conversation to have. When I got the car home, it occurred to me to actually check if the fog light actually worked. Much to my consternation, it did not, forcing me to bring the car back in the next day to have the bulb replace. Anchor again failed to pay attention to detail.My license plate was finally available 21 days after I first went to go purchase the car. I was only informed that the plate was available because I initiated the phone call myself to the dealership.I received 4 apparently automated emails from the Customer Care representative each saying that they attempted to call and wanted to follow up on my recent service. I missed no such calls, nor did I receive any voice mail from the dealership at any time. Yet, when I was needed to sign additional documents or drop off checks, the team managed to find my number without issue.I hope that moving forward Anchor will be taking better care of its customers. I expected better.

Marc Audet

Jan 12, 2013

Purchasing my '06 Outback last February was a great experience. The help I've received from my salesman Gladimer and his mgr. Jimmy have been awesome after the sale. They were instrumental in my having the work performed on this visit on my sunroof, which went out less than 2 months after I purchased it pre-owned. They honored the price, when I came back months later, when I could afford the repair. This is my first Subaru and it won't be my last from Anchor! My fiancee Deb will be in to look when she is ready to trade in her '09 Mitsubishi Outlander on a sporty new Subaru. Maybe a BRZ! We'll see! But she won't be ready for a while, yet. We have a wedding to finish planning and paying for over the next 13 months.

Dblake139

Jan 11, 2013

From state inspections to major services, Anchor Subaru has kept my 2005 Outback XT running like a top. I've moved to E. Greenwich but still travel 25 mi. to Anchor for maintenance.

AbeFroman

Jan 8, 2013

Allways a great and speedy oil change, and I could not change my own oil for the price. Unfortunately I had to decline the complimentary car wash due to my schedule, but will take advantage of it next time.

Melissa Landry

Jan 4, 2013

I bought my TriBeCa from anchor three years ago . Since them I have moved to Worcester but I will alwaysake the drive to anchor Subaru . The quality of care and work can't be beat.Melissa Landry

mlfurey

Jan 2, 2013

I brought my car in for an oil change and there was a recall on the computer module. I also had a coupon for a complimentary vacuum and hand wash. The staff was very nice and also let me know the car was due for routine maintenance. My car is leased so the first oil change is free and the vacuum and wash were also free which was great. The car was ready in about 1 hour and a staff member backed it out of the service parking lot for me because there was a car parked right behind mine. I liked how they had everything on record (the recall info, etc) and everything was quick and easy. Thanks for the service!

Andrew Barbato

Dec 20, 2012

I brought my vehicle in for service with an idea of what was wrong. The service department quickly verified what the issue was and that it was much worse than I had thought. They quickly ordered the parts needed for the repair. And I received my vehicle back that same day. They kept me informed of the diagnosis and repair until the work was complete.

Sam070

Dec 12, 2012

The sales person was very quick to help us out, even after the sale. Overall I am happy and would recommend this dealer and my sales person Ali

SE_MA_DogLuvr

Nov 29, 2012

This is the second Subaru that we have bought from Anchor. We have gotten a great deal both times, and our experience has always been terrific!

jimczerk

Nov 19, 2012

I got the date and time I wanted for the service appointment. The servicing took a reasonable amount of time to complete. All staff dealt with were very helpful and courteous, they are very pleasant people to work with.The price was in line with other dealer fees and best of all, the experience ended with a car wash, I drove off the lot looking like I was driving a new vehicle.

william.gaffney.7

Nov 15, 2012

great people who are honest. The work was done on time, as priced and with NO hassle. Highly recommend this dealership for sales and service!!

pyramiddj1

Nov 14, 2012

Thanks for the prompt service. Even though the car was a bit over 30 days, the probleom was taken car of. Also, the gas milage is way better than expected. 23 city 30 hightway., 2009 legacyThanksRioh

nphilip

Oct 31, 2012

I have been to many subaru (and other) dealers and service groups over the years. Anchor, hands down, is the best. I switched from an unnamed local group after hearing from my friends these guys were the best, and I have never been disappointed. I can't recommend Anchor enough.

RSliwinski

Oct 31, 2012

Very nice people to deal with and they don't push services on you. They explain everything that is getting done to the car, and don't mind answering any questions

dixiechikken

Oct 29, 2012

I was very happy with my Anchor experience, and especially with Gladimir Guerrier, who was a courteous and helpful salesman. He gave me plenty of information, knew when to back off and allowed me plenty of time to fully consider other options. In the end, I got the car I wanted at a fair price. When I was transferring my belongings from my old car to the new, Gladimir even remembered to remove my EZpass tag!I will recommend Anchor to others.

Barbara Hamill

Oct 27, 2012

I got next day service..it took minimum amount of time and I got a car wash!, they are very pleasant people to work with.Barbara Hamill...

teigan.kelley

Oct 27, 2012

Jorge was so helpful, patient and informative. This was a great experience and I LOVE my new CROSSTREK! This is my first Subaru and I hope to be as in love as I am today years from now! You should have a customer for life!

DonaldRG

Oct 21, 2012

I have been dealing with Anchor Subaru since it opened in N. Smithfield, RI and have been satisfied with the service department and the work performed on my vehicle. Our family has bought nine Subaru's to date, and the Anchor Subaru has been by far the best dealership we have dealt with.

Madeleine Porter

Oct 16, 2012

I'm very glad I bought from Subaru, in North Smithfield, RII love my car and the great service I get from this dealer.I have a secure feeling that my car is well taken care of and I won't have problems on the road. I trust in their expertise.

dpietras

Oct 15, 2012

It was a pleasure to work with Gladimir during our car-buying experience. He made it easy to find and purchase the right vehicle for my needs. He was very knowledgeable about the cars that I inquired about and was really fun to be around. My family would definitely visit Anchor Subaru again when the time comes to shop for cars.

elorenzo

Oct 13, 2012

Jackie from start to finish handled all the arrangements to repair my wife's car and a shuttle to return me home to bring my car in for service. She kept us informed on the progress and was a true pleasure to deal with. The cars were washed and looked great when finished.

Bajaman

Oct 12, 2012

I own a 2005 Baja. I bought it off the Dealer Floor. No one has worked on my car but Anchor. They are professional, friendly, always available to advise me on servicing my Baja. For me, going to Anchor is like visiting good friends,

M. K. J.

Oct 8, 2012

Look people, You are clueless. When I come in shopping for a new car and you make me wait for 30 minutes while the "expert" appraises my trade.....and then he doesn't even give me a trade in price except to say it's some where between 16 and 20K......you JUST WASTED MY WHOLE TRIP. I value my time and you do not. So of course, I was determined to by a new car some where else and I did.Now stop e mailing me because I asked you to stop once already.

Pjmcintyre

Oct 2, 2012

Staff was excellent. Saved us 1300 dollars on previously recommended service they felt was not necessary. Work was done quickly.Staff was friendly and helpful

spoppa0205

Oct 1, 2012

I had purchased my Subaru Outbacks from Bald Hill in Warwick RI because I worked in the area. That changed so I searched for a new dealer, I found Anchor Subaru in North Smithfild and started going there for my service. I am glad that I did, it was a good choice. The Service Advisors and staff are friendly and very helpful, I am completly satisfied with the service.When it is time to replace my existing 2005 I will look at another Outback from Anchor, it will be my 5th Outback.

james.sloan.167

Sep 29, 2012

We purchased a brand new Subaru Outback from Anchor Subaru and got a great deal. They were helpful, knowledgeable, and didn't pressure at all. We told them what we wanted and they got us the deal that worked for us. The salesman, Jorge, was a very nice guy who took the time to make sure everything went smoothly. He walked us through every step and went the extra mile to make sure we left happy. I would recommend going to Anchor if you are in the hunt for a great car.

robertgas1

Sep 29, 2012

I recently purchased a used Subaru at Anchor. I originally started to look for a used car at small non new car dealer lots. Looking at these types of sellers proved to be very frustrating and unreliable. I stopped at Anchor to enhance my knowledge of Outbacks. I met Derek (sales), he asked what I was looking for and what was my price range was. He not only met my needs but far exceeded them by finding a car with impeccable history which was all documented by Anchor (the car was bought and always serviced at Anchor). In all my years of purchasing new and many used cars, this is by far the best. I recently had my first service appointment and found it to be professional, fast, and complete. I will continue to have my car serviced at Anchor.I am now a Subaru convert and will probably replace my Toyotas with Subarus.

rbon1945

Sep 27, 2012

I have gone to the service department before. They service the vehicle on schedule and complete the work needed. I need to return in 2 months to get my brake pads changed under the waranttee, they explained this to me so that I could understand what the issue was...........ie: thickness of the brake pads.Overall, the experience was excellent.A very nice feature is that they hand wash your car as part of the service, this is done at no charge to the customer. I'm sure it doesn't cost them an arm and a leg to do this, but customers really appreciate this feature...........I know, I do!Thank you

ChristyJohnston

Sep 26, 2012

Anchor subaru has consistently done good, reliable work on my car, from simple oil changes to more complicated repairs. They offer friendly, quick & attentive service, and have often gone out of their way to help me out.

cmayhew5

Sep 26, 2012

Friendly, knowledgeable and trustworthy for sales. Excellent, good quality service. We love our Subaru Outback. Gladimir answered all of our questions and did not rush us. He walked us through all features of the car. i was very impressed.

greg.c.52

Sep 15, 2012

I purchased a 2013 Subaru Outback at Anchor Subara in North Smithfield in September of 2012. The entire experience was by far the best car buying experience I've ever had. Brian Benoit welcomed me and set a very positive and comfortable tone for the buying experience. I then worked with Jorge Navarro to learn more details about the Outback and go on the test drive. Jorge was exceptional. He was very professional and answered all of questions with honesty. His clearly understands the entire line of Subaru extremely well and made the entire experience comfortable. He was very attentive to what I needed as a customer. Most importantly, Jorge made every effort to make the sale work for me within my price point, which he did successfully. I highly recommended Anchor Subaru to anyone who is even considering purchasing a Subaru.

Anthony J. Ballirano

Sep 6, 2012

As a satisfied owner, I am of the opinion that Mike Plante is an outstanding service advisor. I find him to be an effective communicator who is helpful and very pleasant to deal with and has both the customer & dealership interest at hand. He is an asset to the Service Deparment and enhances Anchor's fine reputation. In addition, the supportive customer service team comprising of Ms. Demers and others compliments the service that one can expect to receive at this establishment. I have dealt with two of the owners, Brian & Chris Benoit,and they really care about their customers and maintaining their fine reputation. One can trust their car care needs at Anchor and it's team of professionals to provide you with quality service. For the record, my wife loves her Subaru Forester which enjoys a high safety rating. Anthony J. Ballirano

dmvasco

Sep 6, 2012

Purchased a used vehicle (Toyota Highlander). Quality job done on the minor body work(hail damage)that was needed. When I went to pick up my car, problem developed in the navigation screen after body work was done. Anchor replaced the navigation screen. I appreciated that they didn't cut corners when deciding to repair or replace the screen. Ali kept me informed during both repair processes. Customer service rep called me to make sure that I was satisfied with the work done. Never had a dealer follow up like Anchor did. I would highly recommend purchasing a vehicle from Anchor.

jess.werner.370

Sep 6, 2012

Super friendly and very quick with the service and the price wasn't bad either! Recently moved from North Carolina and I think I found my new dealership.

jpolucha

Sep 6, 2012

Service was superior! Chris took the information, provided interim transportation, kept me informed via email regarding status of repair and returned the car with repairs completed. The bonus was the car was cleaned inside and out! Good job!

bcd0323

Sep 4, 2012

this is a dealership the subaru name should be very proud of this is the last time i will shop for a dealer, i am with the best thanks sooo much

KJar

Sep 1, 2012

Appreciated Joe's finding that some recent work had already been done and saved me $. Work done was very satisfactory. Paster experience with other Suburu dealership service department in Shrewsbury proved to be far less organized, friendly and professional.

krickler

Aug 30, 2012

Courteous, effecient knowledgeable, accomodating convenient reasonably prices and have been taking care of our car for a number of years, 2008 to present. I have never felt that they recommended services which were not required and have received great explanations as to why certain things needed to be done

Klas28

Aug 21, 2012

Efficient scheduling, friendly phone service, quick turnaround on service, wait time with updates, information provided without question, price reasonable, extremely friendly customer service on site

jroq47

Aug 16, 2012

Excellent Service Dept. Friendly, accomodating, professional. Have had occasions when I did not make an appointment and they fit me in (flat tire repair, etc.)

js209

Aug 16, 2012

The service advisors really do care about their customers. When making the appointment the service advisor asked what type of service I would be needing. The service advisors are friendly and did not preasure me into buying anything extra. I observed one customer that the advisor was asking her questions every step of the service to make sure she wanted to have something fixed. They really keep customers informed. The car was returned in terrific shape after the service.

augustoff

Aug 15, 2012

The associates I delt with were courtious and professional. They delt with my issues quickly, and explaned all they had done to fix my car.

margconnell

Aug 15, 2012

Ali and the finance staff were very open, friendly, and NOT pushy about my search for a new car. I knew that I wanted a new Forester, but Ali listened to and answered all my questions and made the buying process very convenient and not so overwhelming. I was extremely happy and have already recommended Anchor Subaru to friends and family.

mlucas189

Aug 2, 2012

I purchased a 2009 white impreza a few months ago from this dealership. I asked that they put in an mp3 player system (part of the deal). When it came time to picking up the vehicle all I got was the mp3 jack (WHICH WAS CERTIANLY ALREDY IN THE CAR..SINCE THAT WHAT IT WAS ADVERTISED ONLINE) I was really disapointed in this, I really wanted the mp3 player itself. Also, 2 months later the tire pressure light went on (NONE OF MY TIRES WHERE FLAT AND ALL HAD AIR IN THEM) curious to see if it was the spare tire (which i knew doesnt have a pressure but i'd thought i check for the heck of it). COme to find there was a HUGE gash in my spare tire, which has given to me by the dealership. I dont know how them missed it. The dent was massive and the tire was flat. I went to the dealership to get it fixed. They didn't even give me a entirely new spare tire...they took a hammer and smashed it back in....seriously??!??? I am a young female, what they hell am i going to do if i break down and i actually need to use this spare tire?! Useless..AND when I was at the dealership I saw the salesman who had helped me, i waved and he looked at me like i had two heads. Certinaly did not remember who the hell I was, but managed to sell me a car that was certianly not up to par. VERY DISAPOINTED.....

ninjamonkey73

Jul 6, 2012

Anchor is always a pleasant experience. They serviced my car quickly and fit me in immediately later in the day when a warning light lit after I left. Great service, great staff..

akitasteve

Jun 18, 2012

Timely appointment,helpful service writer clearly explained repairs and options. The work was done properly and the vehicle was returned washed!. Overall a good experience as usual.

hregnaire

Jun 15, 2012

I dealt with at least three other Subaru dealerships prior to my selecting Anchor Subaru for service. None of the others were able to resolve a major oil leak issue. Anchor Subaru found the problem and solved it within two visits. Since then Anchor has been the ONLY dealership that I will deal with. I have consistently been impressed by the quality of service with each and every visit. I have even brought a friend of mine who owns a Subaru to Anchor. She was also very pleased with the quality of service. Based on the above I would not hesitate recommending Anchor Subaru to all my friends. I only wish that I had gone with Anchor Subaru from the beginning.

Robert Hickey

May 18, 2012

The folks that work in the service dept. are as accommodating and friendly as anyone could possibly be. The service is prompt, done correctly the 1st time, and when finished, they give you a detailed explanation of all the work that was done.They have an extremely high standard of excellence. I am completely satisfied with this dealership.

ThomJosh

May 10, 2012

By far the best car dealership I have ever had the pleasure of dealing with! They made the experience so easy from picking out the car I wanted, to working a deal, to the financing, to the delivery. I can't say enough about Anchor Subaru. One of the best! A++++

lvanmarter

May 5, 2012

I had been to a previous subaru dealer near my home and saw what they had available, new and used and prices were ok but salesman not very informative or eager to explain anything. As I was leaving he did say there was one care that it was "last day of sale price". Hmmmm. On way home my husband recommended Anchor subaru as he drives by there a lot and saw how big the dealership is with a lot of cars. I went there with my son and Jorge came out to assist us. He was very friendly and immediately explained to me the different packages available depending on my needs and preferences as well as my budget. I ended up buying a brand new Outback for the same price as the "sale priced" used outback at the other dealership. Plus, I got a great deal on a trade in of an old beater car. Jorge was very respectful, no pressure, and informative. This was the first time I have ever bought a car on my own. I did not feel intimidated at all, Jorge answered all my questions and spent the whole day putting together the paperwork involved. I brought my new car home that night! Very happy with the service and the car it just Gorgeous!!! Happy! Happy!

Paulp49

Apr 18, 2012

This was our first time buying a Subaru at this dealership. These two people made our buying experience very easy and relaxing without any of the usual headgames.They both work very hard to make sure you are happy and knowledgeable about your purchase.If you are looking for a Subaru please try Anchor Subaru and ask for these people. If they are off that day wait until they come back to work. you won't be dissatisfied. keep up the good work!!!!

2hapecamprz

Apr 16, 2012

First I would like to start off by stating that this dealership was not the original dealership that we were going to purchase our new impreza. I had dealt with another dealership and had a very "uneasy" feeling about them not giving us the best deal within reason. By fate, I happened upon Anchor Subaru on a google search. After talking on the phone with Char, I knew we needed to make the hour drive to Anchor. Upon entering the dealership, we met Char face to face. He took us out and showed us the vehicle we were interested in, taking the time to go over all features the car had and to answer all of our questions. The impreza at this dealership was consideribly less. After the test drive we went into the sales office to "crunch" the numbers. There was no pressure or uneasy feeling dealing with Char and the guys behind the counter (forgive me that I can not remember their names). Within a short time we were signing a purchase agreement. Two days later we came back to sign our loan papers and pick up our new Impreza. Upon getting there, Char went over everything in owners manual and a rundown on the car. Then we went into see Paulett to sign the loan paperwork. She was the most friendly, down to earth person who made you feel so at ease. She worked hard to get us matched with the best lender for us. Dealing with Char and Paulett was more like sitting down with old friends. I will now tell anyone who asks me about my new subaru, that it is definitely worth the ride to Anchor Subaru. The price, selection and staff make it all worth the trip. Also make sure to ask for Char! And tell Paulette hello!

bcd0323

Apr 12, 2012

i purchased a 2011 l imited outback pre owned with 12300 miles,there was a problem with the sunroof,the dealership contacted the mother co. folks,and with repeated collaboration,were eventually able to correct this problem. this entire experience was a very pleasant adventure due 100% to the honest, professional and diligent efforts of a fellow by the name of michael,he is a wonderful example of how a customer needs to be treated!!! i love my new outback and all who helped me at anchor!! i expect to have many more happy yrs at anchour thanks to all beth clancy decosta

rbbaskin

Apr 10, 2012

I have buying cars for many years. I decided to purchase a Subaru Impreza. I went to several Subaru dealers. Anchor Subaru was clearly the superior Subaru dealer. They were friendly and wanted to conduct business in a positive manner from the moment I walked in. Buying a car is not usually a positive experience. However, it was at Anchor Subaru. They were very willing to make a deal that worked for both of us. I received a trade in value for my car that was far superior to any other Subaru dealer. I give the salesman Greg Washington high grades. He was helpful, but not aggressive. He was very business like, which is the manner I like sales people. The star of Anchor Subaru is the business officer Paulette Matteson. Paulette is extremely helpful, has lots of knowledge, takes her time, has a great personality and an outstanding sense of humor. In summary, I strongly recommend Anchor Subaru which is far superior to any car dealership I have been involved with. Roger B. Baskin

2011Linda

Apr 3, 2012

I had the pleasure of having Jorge as my salesman when I went to Anchor to look at the used Forresters. Jorge was the best. He explained all features of the car with ease and the friendliest smile ever. Even though this was going to be my 2nd Subaru, Jorge went through every detail of the car as there were more options not in my older Subaru Legacy. I had bought my Legacy at Anchor as well about 10 years ago and liked the dealership then. That is why I went back. Paulette Maddison made the financing a breeze. I couldn't have gotten a better price. All that paperwork seemed simple as she explained each and every piece of the puzzle! It seemed like all I had to do was to pick a color and they did the rest. Thank you Anchor! Keep up the good work. It's been about 6 months now with my new charcoal Subaru Forrester. Love it!

greysubaru

Apr 2, 2012

I would recommend anchor subaru if you are interested in a new vehicle..they are very friendly and very helpful..i asked a lot of questions and they had all the answers right there when i needed them..they also told me to call them if i need anything else..my husband and i were outside just looking and right away Greg washington aprroached us and helped us out with kindness and friendlyness..also..when it was time to settle the business end of it with paperwork..paulette matteson with through every little detail with me and answered all my quetions and was very patient with me cause it was my first time buying a new vehicle...i would recommend you buy from subaru...i bought a subaru forester and love it already..it is a very good ride..

Jazzyjohn

Mar 31, 2012

Shar Chauvin sold us a great car. he was very easy to deal with and got us in the right program. No pressure. Post sale service has been great also. I would definitely recommend him and Anchor.

patsina55

Mar 31, 2012

Today we bought a Subaru Impreza from Anchor Subaru. This was the third car we've bought from them, and as we expected, everything about the transaction went very well! Our salesman, Shar Chauvin, was great to work with - he never pressured us - and he worked hard to find us a car which was exactly what we were looking for. He also got us a great tradein value for our old car. The business manager, Paulette Matteson, was also very helpful and found a creative way to resolve our unusual registration issue - her solution cut our registration costs in half and spared us from having to go to the registry ourselves to straighten our situation out. Also, we had been quoted a finance rate of 2.99, and we were very pleased to learn that Paulette had found us an even lower rate, 2.84. I have been recommending Anchor Subaru to family and friends for many years and will do so even more enthusiastically now!

Bruce1968

Mar 30, 2012

I may sound bias in my review but it is only that I have never purchased a vehicle from anywhere else but Anchor Auto to the present Anchor Auto Group. Customer satisfaction starts at the top with Brian and Bob Benoit. My wife and I went to Anchor looking either to purchase a 2-3 yr. old car. We spoke with George Navarre, with whom we had purchased our 2006 Tribeca from 2 years ago. George is super nice,We test drove a couple of cars and asked about how leasing works? He spoke with us and explained it all, and gave us the Leasing figures on a 2012 Legacy (I was trading in my 1998 Legacy wagon)which really fit our current situation and put me into a car that I really wanted but did not think I could afford at this time. Although we also own a 2006 Subaru..George went over everything with me... Everything from warrenty to all the buttons and controlls, set the radio to my favorite stations,George actually kneeled down on the ground beside the drivers door while doing this. Past experience tells me I'll be getting a call over the weekend to check on my satisfaction. Paulette in finace was also great, she explained line by line how everything was computed. Anchor does not have a huge FANCY showroom with expresso and sandwhiches...which is great because THAT cost is NOT passed on to us!

tonman316

Mar 29, 2012

I was really happy with the way paulette explained the financing to me and was really happy with the interest rate.I also bought the warantee for the car because it looks to be well worth the money.

seadoglou

Mar 27, 2012

Anchor Subaru dealership and all their personnel are great. They have always treated me like I was one of them. My visit on a recall was done in a superb manner. Also they did a safety inspection and hand washed my car which I did not expect. I have owned about 12 or 14 cars in my life so far and the Subaru Forester is the best vehicle I have ever owned. Anchor Subaru is a very caring dealership and all its personnel have the customer's best interest at all times. No other dealership has ever has such a caring, understanding, and customer satisfaction policy like Anchor Subaru. For months after I purchased my 2007 Subaru Forester, the salesman, Shar, kept in touch with me to make sure that I was satisfied with my purchase and if I ever had any questions or problems I could contact him. The service department also gave me a chart showing when I should have the Forester serviced in addition to regular oil changes. They also call me to remind me of the time I need to get it serviced. There never has been a dealer who has ever done as much for me as Anchor Subaru. I think that they do a terrific job in taking excellent care of their customers. Louis H. Tremblay

Ride

Mar 25, 2012

Service was great. Very efficient and friendly. Traded my old vehible in, bought a pre-owned car and drove it off the lot, same day. Paulette was extremely helpful. She found me a great financing rate and provided a very detailed explanation of my financing and warranty. Highly recommend. No nonsense.

lizawagner

Mar 24, 2012

Paulette is one of the nicest people I have ever met. She was so helpful, very genuine and honest. It was so nice to work with her. The whole dealership is very friendly. A nice place to be.Jorge was equally amazing to work with as Paulette. He wanted to make sure that I knew I could come to the dealership if I needed anything in the future. He was very supportive. I bought my first car here. Jorge made me feel very comfortable. He wanted to make sure I was in a good car, and went out of his way to check with the mechanics to hear their opinion of the car. I felt very taken care of. He also spent considerable time showing me how different parts of the car worked so that I would be prepared to drive it on my own. He genuinely wanted to help me. It was a great experience working with Jorge.

sidnelle

Mar 6, 2012

I had a very positive experience purchasing my new car. I have bought here before and have always been happy with their service. This is my fourth Subaru so I am partial to the brand to begin with.

williambarias

Mar 3, 2012

I have now leased 3 vehicles from Anchor Subura and from Jorge Navarro. The experience has always been positive and Jorge is friendly and helpful. I have always enjoyed the Subura product and would plan on returning with future business

kristenpalmer

Feb 29, 2012

as a young college student 3 yrs ago i had been to m;any dealers some as far as braintree MA, And it wasn't until i arrived at Anchor subaru, that i met with Brian and Jorge and was treated with such respect , Jorge made me feel so comfortable i was a freshman at college not much credit history , But Brian, work so well with me helping me get my first auto loan , now im a senior , and went back to see thesse two amzing guys and again they came thru for me , THANK YOU BRIAN & JORGE

CATaylor1001

Feb 27, 2012

After doing extensive internet research on four new vehicles, I visited a Subaru dealership and drove a new Outback. I then contacted a number of dealers via computer. After receiving offers, I shared the lowest four offers with the four dealers. Shar, of Anchor Subaru, aggressively courted my business via computer and telephone, and beat all the prices offered. Shar was professional in his dealings with me and yet appropriately friendly. He knows his cars and was able to offer extras that secured the deal. I am very happy with my purchase, and my new Outback sits in my garage this evening. I will enthusiastically recommend Anchor Subaru and Mr. Chauvin to others.

sblazes

Feb 23, 2012

I really enjoy my Forester! I purchased a used one. The only true issue I did have was that the tire pressure was not correct upon purchase. There was as sevice recall on the moonroof and upon my request for further inspection a strut was leaking. I knew I only have 30-days for any issues and I am happy that these are being corrected.

Judy Eichner

Jan 8, 2012

I have now bought or leased three cars from Kevin. Not only do I appreciate the honesty and integrity of your sales person, I also like the service department.To use this dealership I travel 40 minutes. We have another dealership within 5 minutes of home. That should be a good indictator when I say they are excellent. It is a very honest opinion.

Krieger

Dec 29, 2011

Great service, great staff. I would not bring my Subaru anywhere else. They have fixed everything from hidden rattles to major repairs. In every case they have been professional and have done exactly what I needed them to do. Don't even bother looking around. Go to anchor and they will take great care of you.

KiraYamato

Dec 11, 2011

All in all my experience with and at this dealership was great. My salesman Gladimir Guerrier was very knowledgeable, pleasant, patient, and friendly. Purchasing my new Subaru was easy, and with the help of Gladimir and everyone else that I worked with, they made me feel even more confident, not only about the vehicle, but the whole buying process. I would recommend this dealership to anyone looking for a new vehicle, and look forward to future dealings with them. Keep up the good, and honest work!!!

fig106

Dec 1, 2011

I can tell you one thing, and that is that Anchor Subaru made what I thought was going to be a stressful car buying experience, to be one of the best things that has ever happened to me. Not only did they really want to just help me find exactly what I wanted. They never pushed me into anything. The people were professional, polite, and extremely helpful in every way possible. I will recommend Anchor Subaru to anyone and I'll be happy knowing they will be taken care of just as I was.

scaledonia

Nov 21, 2011

Mr. Asgarian made our Subaru buying experience excellent from the start. His warm and friendly approach paired with his ability to listen to what a customer is looking for is a pleasant change compared to most salesmen who try to sell you what they want to sell. Ali was very responsive to our needs and helped to expedite the process so it was far less painful than other experiences that we have had purchasing vehicles Ali understood that we had a budget that we had to stay within and helped us into to great pre-owned Subaru's. When it is time to buy our next Subaru's I hope Ali will be able to help us again.

julcia821

Nov 17, 2011

my experience at Anchor was a joy compared to other dealers..Fred treated me very professionally ,was extremely friendly and did not rush me but made me feel like i was an important customer and not just another sale..Pauline treated me in the same fashion and i feel this dealership and all of its employees go far and above what er normally experience elsewhere.

hempnav

Nov 8, 2011

Gladimir Guerrier responded within the hour to an email inquiry about a used Forester. When I went up to look at the car, he was informative and helpful, without pressure. Kevin Falcone interfaced smoothly to help me get in a test drive, and locate information about the vehicle. It was made easy to have the vehicle checked out by my own mechanic by bringing it down for his inspection - a pretty fair distance. Gladimir followed up on communications with great courtesy and promptness. When we wanted some additional work done on the vehicle before completing the purchase, they were very fair and reasonable about the additional charge. In completing the final paperwork, registration, title, etc., Paulette Matteson was patient, informative and helpful. Definitely the best car buying experience I've ever had. Thank you to you all. We plan on enjoying our "new" car.

jgaff3

Oct 20, 2011

My husband and I recently purchased a new car at Anchor Subaru - and we could not have been more pleased with our experience. We were actually in the position of needing to turn in two leased Subaru vehicles, and purchase a new car ... and we had our two children with us (5 and 7 yrs). What would have taken multiple visits and many hours at any other dealership, we wrapped up in one afternoon. We had the pleasure of working with Shar Chauvin, who was not only highly knowledgeable - but also very easy to work with, and very efficient - and perhaps most importantly, just a super-nice guy. Shar worked very hard, along with the rest of the excellent staff at Anchor to get us the very best deal possible on our new Tribeca - and even bought some snacks for our kids! We were also very grateful for the help from Paulette Matteson - who stayed late to help us wrap up all the paperwork and explained it all to us clearly and concisely; and for the help from Orfio Collilouri - who patiently ran numerous financing options for us. We had done our research, and felt great about the whole transaction (for the first time ever) when we left. There are other dealerships much closer to where we live - but I am so pleased we chose to go to Anchor. Bob Benoit runs a highly professional (and family-friendly) dealership, which we have strongly recommended to all our family and friends.

apodis

Oct 19, 2011

Mr Washington was knowledgeable, friendly, not loud or pushy or agressive; a fine man to deal with. The dealership, including sales manager, and one of the owners was pleasant and helpful and allowed me to feel comfortable. They were patient with my repeated returns and test drives.

Woodman69

Oct 4, 2011

Jim and Ali made buying a new Subaru easy as chicken pie. After going to Somerset,Raynham and Bourne Subaru dealers we found the Anchor Subaru had the lowest prices and the most friendly staff with no pressure. Ali went over every feature that our new car has so my wife felt very comfortable when she left the lot.

nathan.limbach

Sep 30, 2011

Ali and the Management Team were fantastic.They explained everything and were incredibly easy to work with.They made the whole buying experience a easy endeavor.Not only would I suggest Subarus to friends and family I would suggest going to Anchor to get the best service and sales.Thanks again guys!Nathan Limbach

jill.buratto

Sep 23, 2011

Kevin was friendly and conversational. He went above and beyond to make sure we were pleased with our experience. He put it so perfectly when he said "Buying a car is a big deal. It's not every day you buy a new car. It should be fun." And it was. I would, in a heartbeat, buy another car from Kevin and recommend the dealership to anyone.

prduval

Sep 19, 2011

I've checked out several auto dealers and went back to Anchor Subaru for the third time, they continue to be the best. I checked out Hyundai and Toyota but will stick with Subaru for the price and all-wheel drive. This dealer has the best overall communications with customers both with internet and in person.

Ashes1986

Aug 19, 2011

Absolutely great stress free experience. Gladamir (Sales)was very friendly and down to earth. I did not feel pressured at all and loved the atmosphere. He was great at explaining all the features of the car. Very happy with my Outback. Paulette(finance) was extremely hard working in finding a great rate according to my budget and was very direct in explaining details. I do not have one bad thing about the purchase process. Highly reccomend them.

CTBuyer

Aug 13, 2011

I recently had to purchase two cars and I purchased both from Anchor Subaru. I visited other dealerships and the selection at Anchor was much better than others and they prices were competitiive.

jltustin

Aug 13, 2011

This was a really great experience and could not have been happier with the service I was provided with especially under the time constraint that I was under. I would definitely recommend them to anyone!

picerne

Aug 4, 2011

It was the best and easier car purchase I have every had. Jorge was the best and I love my new Subaru. When I walked into the showroom I was greeting warmly by the salesmanager. He called Jorge over and he immediatly ask me what I was looking for and about me needs. The car I wanted a certain color and they were able to get me everything I wanted in the car. Ten days later Jorge called to say my car had arrived.I picked it up and meet with Pauline who was also apleasure to deal with.I would recommend everyone I know to purchase a car from Anchor and purchase the car from Jorge.

Daveh

Aug 3, 2011

Buying a car at Anchor Subaru was the most pleasurable experience I have ever had in my 40 years of driving. Shar was a knowledgeable and friendly easy person to be around and willing to do all he could to get me into this outback.He did all he said he was going to do and answered all my question with a great attitude. Paulette the finance manager was just the consumate professional an absolute pleasure to deal with, again very knoledgeable and organized. I can't thank these people enough.I brought my car in a week later to have a blue tooth installed. My appointment was a 9am and they told me ith would take about an hour. They took in in at 9am and I left at 10:05 with the blue tooth installed. You can't ask for more than thatIt was well worth the drive to Anchor Subaru !!!!!Thanks again for everything

Mile High

Aug 1, 2011

I recently purchased a new Subaru from Anchor and couldn't be happier. The staff was polite, professional and very knowledgeable. I shopped Balise first, but wished I had gone straight to Anchor. Anchor had the best price and even better customer service.

Trippz

Aug 1, 2011

This is my 2nd Subaru Outback from Anchor and hope my 2nd is just as perfect as my first! My first car last me 13 good years. I've had all my service done there so they knew my car inside and out. Between that fact and the low mileage, they gave me a real good trade in for it. So far the buying experience has been just as good, if not better, than the first. I had some pretty strict criteria to meet (needed a specific car, color, accessories, etc and needed it within a week) and they met them without problems except for one, which they solved the very next day after pick up. The people are all very friendly and professional and go out of their way to make sure you are satisfied. I highly recommend Anchor Subaru for your next car purchase.

rwheeler83

Jun 13, 2011

With all seriousness, my wife and I had gone to Balise Subaru in Warwick first in search of our new Forester. Not only was the sales manager condescending when he spoke to us, we had asked both our sales person and the finance woman several times to find us a particular car and they seemed totally uninterested in helping us. I will never, ever suggest anybody purchase a car there. They are unorganized, their prices are high, and they seem to have a particular "agenda" that made us feel extremely uncomfortable. The staff at Anchor Subaru went above and beyond my expectations as soon as my wife and I walked in the door. After our experience with the "B" word, I had been tracking a particular 2011 Forester online that was in transit and it had finally become available at Anchor. I called up to inquire about the vehicle and Orfio, the sales manager, told me that the car had just come in and they had not even had a chance to prep it yet but to come down and he would have it ready, and he did. As soon as we walked in the door, we were greeted with a friendly smile and a handshake from a man who turned out to be Orfio. He basically gave me the keys to this brand new, 5 mile Subaru and told me to enjoy the ride and take my time. My wife and I had the luxury of taking the car alone on our own personal test drive and when we came back 30 minutes later, Orfio was surprised we were back so soon. His trust in us made me feel very welcome there.After the drive, the sales person we had been in contact with previously walked in the door to start his shift. Jerry Cohen took over for Orfio and he was such an amazing help to us and his knowledge of Subaru's was outstanding. He answered every question I had about the car, no matter how technical I got. He is very passionate and his love for Subaru's made my wife and I feel like we were getting the best car on the road. After a little bit of painless price negotiation, we got more than we expected for our trade-in and an amazing price on our new 2011 Subaru Forester!Paulette helped us out with our financing and extended warranty options next. She was unbelievably friendly and did not make us feel pressured at all like other dealers do when they try to "add on" certain useless things. We added an extended warranty on our Subaru because we like the piece of mind it offers and she gave us a loan term that fit our monthly budget.Jerry took over again from there and before we drove away, he went through every little detail about our new car. He popped the hood, showed me some features about the car, and made sure we comfortable and able to operate everything. There was no uncertainty when we left.After we'd been driving our car for a couple of weeks, we needed a small warranty repair. The service staff took care of us the same day that I called and I was out the door in an hour. Since that day, I've had no issues with my Subaru and I also had them install a auto-start. What a great feature!I want to say "thank you" to the staff at Anchor. Their attention to detail and their kindness went a long way. Needless to say, we are driving the exact car we wanted and we could not be happier. I would absolutely suggest that not only should every person own a Subaru but they should purchase that Subaru from Anchor Subaru!

skaicardi

May 17, 2011

Over the past several months my husband and I have visited many dealerships. Thecar quality and the excellent sales help provided by Shar Chauvin sealed the dealfor Anchor Subaru. He was on top of every detail and if he said he was going to do something, he DID! His personality and honesty was refreshing. He went out of his way to inform us of all the facts of the car to make sure we were making the right decision. Paulette Matteson the Business Manager was a pleasure to work with and made the transaction very non pressured. I would highly recommend this dealership, and I am truly a hard sell.

voyer123

May 13, 2011

The reason for the service was a windshield replacement due to a road hazard crack.The logistical issues of ordering the windshield, setting up an appointment, arranging for a ride to & from work (25 miles each way )were all done by Debbie. What a delight it was dealing with this young lady. It is a pleasure to deal with someone who knows what is going on, ( she was not just someone answering the phone ), when I had a scheduling conflict, she knew how to solve the issue without skipping a beat. Also the dealership has a shuttle bus which provided the ride to & from work, the shuttle driver was also courteous & pleasant.

Jmoore8

May 5, 2011

We had been car shopping for a week, and our last stop was Anchor Subaru. We had been to 7 other dealerships that week and after we had been here we were sold on Anchor Subaru. The most knowledgeable, polite, and friendly salesman greeted us.(Jerry Cohen) The car sold it's self but Jerry sold us on Anchor. Jerry made buying my 1st new car a very pleasant and positive experience. We were hard on him with questions but he was able to answer almost every thing off the top of his head and able to research the answers he didn't have very quickly. By far the BEST salesman we have had the pleasure of working with. Paulette the finance lady was again the most helpful and courteous person I could've hoped for. Thank you, Jerry and Paulette for making my experience at Anchor Subaru the best ever.

cody3800

Apr 16, 2011

I purchased a used 2006 Outback in 2007. At that time it had only had 13k miles, now it has well over 60K. From the first day I bought the car I have had nothing but great service. Both the service and sales teams have bent over backwards to make sure that my experience is a positive one. The whole company makes you feel like youre part of a family. I have found them to be honest and one of the most professional car dealerships I have ever been to. Besides my Outback I also own a 2007 Forrester and receive the same great service on that car also. I am always recommending this dealership and Subaru to everyone. Keep up the great work!

spark silver wrx

Apr 16, 2011

the staff is very friendly and more then willing to go the xtra mile to help you out. i was even able to work out a price over the phone so i had less waiting time to purchase my vehicle. btw this is the second time ive bought from them in the last 2 years. enough said :)

cheryl hockman

Apr 9, 2011

very easy to work with this dealership, no pressure, bought a new car and very happy with price..........................................................................................................................................................................................................................................................................................................................................................service dept was also very easy and reasonably priced when I took the car in for it's 1st visit to change the break-in fluids.

areina

Apr 8, 2011

What a great buying experience. The Sales Consultant Mr. Shar Chauvin make this buying process easy and pleasant. He was friendly and run the extra mile to help me getting the best deal. All of the new car features were explained to me in great detail.

Kaisac

Apr 5, 2011

They assisted me with finding the right car that I wanted, went on a test drive, and got me the highest possible for my used car. They were very helpful and answered any questions I had and got me into the vehicle quickly so that I could start enjoying my new car! They have also checked up on me since I have gotten it and made sure I was happy with the purchase I have made. They are very friendly and efficient.

pershp

Apr 3, 2011

Everyone I spoke with at Anchor was professional and pleasant. From the moment we walked in until we left there was never any hassle or pressure. Derek really knows his stuff and The finance person Paulette was very easy to deal with. Overall it was a great car buying experience.

lhaze

Apr 2, 2011

I felt as though everyone was looking to please. It was such a friendly atmosphere that It made buying a new car a breeze of course the price is what really sealed the deal. Thank you to everyone at Anchor Subaru. I would definately recommend this dealership.

seadoglou

Apr 2, 2011

I went to Anchor Subaru to purchase a 2007 Subaru Forester that I had seen on line. The salesman, Shar Chauvin, is the person I first talked to on the phone. We set up a time and date for me to test drive the car. Shar was really great as the car was ready for my test drive and he took time to explain everything about the vehicle before I even drove it. Shar was very knowledgeable about everything on the Forester. I felt at ease talking to him and he did not try to pressure me into buying the Forester or any other vehicle. After the test drive, I told Shar that I would buy that Forester and he went into complete details with me about all the costs associated with it. On the day of my taking possession of the Forester, Shar took the plates off my old car and put them on the Forester. I might add that it was snowing and he took care of everything himself. I would recommend him to anyone that I know is looking for a great car and great salesman. Paulette Matteson, Business Manager was very friendly, polite, and very helpful in getting all the paperwork done for the sale, transfer of registration, and getting a new title from Massachusetts. She made sure to explain to me about the remaining warranty, the warranty that Anchor provided with the Forester and even mentioned about financing. I had already arranged my own financing so I explained that I was all set with that. From the moment that I first entered the door of Anchor, everyone was friendly, courteous and were ready and willing to help me in any way they could. My daughter has bought 2 Subarus from Andchor and has always been very satisfied with them.

RF&LF

Mar 30, 2011

This was our first time shopping at this dealer and it was an awesome experience, which ended with the purchase of a 2011 Subaru XT Touring Forester, complete with NAV and a boat load of accesories. Our salesperson, Micah, was extremely knowledgeable about all aspects of this vehicle, from the engineering to the features, from stem to stern. He spent a goodly amount of quality time with us before the sale, as well as after our purchase - which was very refreshing, as other dealers we have dealt with in the past are only concerned with the "before" time. He even introduced us to the service manager and scheduled our first, complimentary, break-in oil change.Paulette, the dealer's Business Manager, was incredibly personable and a pleasure to deal with. She offered various financial options to us, for our ultimate choice and was not pushy, at all. She was extremely knowledgeable and made the normally dry part of the process fun!This was truly our most enjoyable car purchase.

bullmercdw

Mar 28, 2011

Gerry was extremely knowledgable about every aspect of the Subaru. He took the time to explain all of the things that make a Subaru a Subaru. He was patient and stayed in constant contact with us. He did not use high pressure sales tactics, he let the car sell itself. I took it in today for it's first oil change and the service was quick. Did I mention that I had an appointment for next month, but we drove the car so much the past few weeks that it was needed a little early. They got me an appointment within an hour and a half of me calling.Everyone there has been fantastic. While my wife's car was getting her oil changed, I took a Forester out for a test drive. I think I know what my next car is going to be!

TimCramer

Mar 19, 2011

Hi, We have gone to many dealerships and Anchor Subaru and their sales people are one of the best. We would stand behind them 120%.Financing was so easy and Paulette was as nice as the sales person.They are not pushy and work with you.No wonder they are number one with people we know. Shar is a very good sales person. He is very informative and tells you everthing you need to know about the vehicle you are interested in and and all around nice guy. They met our needs along with the price. We can tell a good dealership when you walk in and have to wait a few minutes for a sales person because they are all so busy. Happy we got Shar for salesman. This dealership is certainly worth a visit when shopping for a vehicle.WE WILL TELL PEOPLE TO GO THERE FOR A FAIR DEAL.ThanksThe Cramers

rcintron

Mar 13, 2011

Gave as much time as needed to review selections and options. Answered many questions; if answer not known, went to find out. Appreciative of my time. Cost competitive. My 4th Subaru at this dealership. Selection very good. Thoughtful ideas about ways to get the car I wanted without having to spend too much extra money

missynyc

Feb 26, 2011

Kevin was by far one of the best sales people I have ever worked with. Extremely accommodating, friendly and courteous. He took a great deal of time going over the car with me and making sure I was educated on how to use it. If you need a new Subaru, go see Kevin at Anchor!

whatley

Feb 24, 2011

Horrendous dealership. Poor service and attitude start at the top and trickle down. The sales manager is horrible, nasty and completely out of touch with how to deal with customers. It is amazing to me that a dealership like this can still exist after visiting others in the area like Valenti or Inskip.

elderberryellie

Feb 10, 2011

Having purchased three vehicles from Anchor Subaru in the past, and being happy with those purchases, I decided to look into another Subaru at Anchor. I purchased a used Forrester from them, and within two weeks, the car broke down on the New Jersey Turnpike! After repairs at a Subaru dealer in PA, I was informed that this vehicle had so many problems with it, that it should never have been sold in the condition that it was. The car was for my daughter, and at least three mechanics told her to sell it, and be done with it. It was sold at a loss, and was replaced with a Toyota. Not much was done by Anchor to solve the problems that this vehicle had, (and there were numerous problems). I feel that they just wanted to get rid of this car, and were not very honest as to its' condition, etc. After this experience, I then took my Subaru to be looked at at another dealer in Massachusetts. They fixed it in a timely manner, and I was very happy with the experience there. My husband also took his car there, and was equally happy. I now bring our Subarus to this dealership only. Beware of purchasing any vehicles in R.I., as they don't have the "lemon laws" that MA has. I will never go back to Anchor, and I make sure to tell anyone interested in a Subaru to avoid Anchor at all costs. They have lost an excellent customer forever.

Krissy10

Jan 26, 2011

Brought my forester in for service after finding out my axle was broken they gave me a rental car for free! After helping me throught every step of the process and keeping me informed of where we were at with getting the part needed I recieved my car back as good as new! I love this dealership and send all my friends and family there!!!!

Wrex10

Jan 22, 2011

I traveled a decent distance to get to anchor. The reason I dis was the selection they had on the website. After walking in I was greeted by my salesman Josh. He was easy going and wasn't intimidating or pushy like some other places and dealerships can be. I had a bad experience at another place where the salesman were borderline running to my car before I managed to put it in park! Anyway to make a long story short the staff and the deal it self was great and I even walked out paying a lil less than I expected! Love my new 2011 forester!

evelyn murphy

Jan 13, 2011

stay away from this dealer.Brought my 2010 forester to service dept,because tire was destroyed due to a road hazard.Dealer refuses to honor subaru gold plus warranty which clearly covers this.After contactin warranty claims,I received a reimbursement check.After leaving dealership,I discovered they put there liscense plate frame on my car without my permission.Service dept. needs to be educated on warranty issues.

warreng3

Jan 8, 2011

I Purchased a 3rd party warranty with used S10 truck from this dealer. When the truck broke down (under warranty), this dealer charged for diagnostics and refused to repair the truck under the warranty. I had to have the truck towed to another repair facility to have it fixed under warranty. After buying 4 vehicles there,I expected better treatment.

jimgardiner

Jan 5, 2011

These guys were excellent to deal with. The final price we paid was much lower than what we were quoted at the other RI dealers, and we felt like we were treated with courtesy and respect. Ended up with a great deal, but more importantly, a great dealer. Thanks to the group at Anchor for making this an easy transaction!

sue63

Aug 18, 2010

Just moved to area, needed a place to service my 2009 Subaru Legacy, this was a great dealership. Nice customer service!! Easy to get to. I gave the dealership ratings of 5 which is great on everything except price because I am never happy with price.Sue from Lincoln, RI

Where2

Jun 30, 2010

I went to Anchor specifically for a car I had seen online. Despite having checked with them twice, when I showed up the car had "just been sold". This should have been a big warning to me.My sales person that I worked with was perfectly nice. He did give me a few good pointers about checking out cars. However, I got the feeling he'd say anything to make the sale. My biggest concern and why I'm writing this post is that I test drove a car that had a clean carfax and I was told had not been in any accidents. I checked in the glove compartment and found a Hertz accident report. I brought it to my salesperson's attention. He gave it to the manager who told me it was nothing and threw it out. Buyer beware! I would not trust these cars.Finally, the pricing was really not that competitive. I found better deals elsewhere.

piotrc

Jun 7, 2010

Incompetent, poor service. Service personnel trying to sell unnecessary services. Work not completed when promissed. Wrong and conflicitng information provided by different people. Overall, I must say I will not buy antoher Subaru--they are highly overrated--I had two Foresters and both had many major problems within 2-4 years of ownership.

deg7

Apr 30, 2010

I had been searching for a Subaru Baja which had been discontinued in 2006. To make my search more difficult, I was searching for a Baja with a manual transmission and low mileage for a decent price...almost impossible to find.I found one listed on the website at Anchor Subaru...it was perfect. I emailed the dealership and received a call back in a week, set up an appointment to drive from Boston to RI for the car I had been searching for for months. During my morning drive I received a call from the contact at Anchor to confirm the appointment...all seemed great!Arrived at the dealership, sat down and was notified that the car I had inquired about had been sold the night before. I wondered how someone could make a confirmation call, but fail to look on the lot to see if the vehicle in question was still available...However, he could sell me an automatic baja with more miles for the same price...I said no and started to go to the car. He apologized and made the comment that since it was almost impossible to find a baja with a manual transmission (hence my 40 minute ride to RI) i should look at the other vehicles...Begrudgingly (but in desperate need of a car that was going to get me back and forth to work 40 minutes each way) I walked around and he obnoxiously pushed every single detail of all different kinds of cars at me even though I clearly wasn't in the mood to look at any of them, but I figured, what the heck...let me look at a truck.I was then handed off to Anchor Nissan and dealt with Tim. Tim was a little more easy going and introduced me to a Nissan Frontier with very low mileage and manual transmission...but that was the extent of the vehicle. It had crank windows, ac and a disk player. The price he quoted for the vehicle seemed very high but, not having planned on looking at a Nissan Truck and having only dealt with looking at and researching Toyota's and Fords, I had no clue what was a decent price for it. Making an impulse decision after he slashed the price a couple of times and offered me a decent amount of money for my crappy trade, I left a deposit. When I returned home I looked on the website to locate the truck and do some research on the price only to find out he had quoted me 1was well over what the truck was listed online. To make matters worse, the other Nissan Frontier which was an automatic everything, fully loaded with a multi-disk cd player, alloy wheels, sunroof..etc was listed as the price he quoted me for the simple manual with crank windows. Not only that, but all his "slashing" the price to "help me out" had landed me only a little under what the actual truck was listed as online. After reviewing the prices of the trucks online I realized I was being taken for a ride by Tim and not a good one. I called the next day on a sunday to get my deposit back, he said he would look into it and call me first thing monday morning. By 12 I decided to call him...I told him who it was and he said "I'll refund your money today"...that was it. I had to call again on Wednesday when the deposit still had not been refunded and had to give them my credit card number again so they could credit me back. I finally received it on Friday.The customer service and sliminess of this place is awful. I received ONE "sorry". Sorry for making you drive 40 minutes for nothing...Sorry I confused the vehicle prices...Sorry for being rude and not refunding your deposit for 6 days. Do not go to Anchor Subaru or Nissan...unless you feel like a ride.

nismo9132

Apr 22, 2010

I went in today for the subaru legacy deal they advertised on their site, but only found out from the salesman that had no clue about the sale that it was actually just a bait and switch. They are sneaky and will try to overcharge you. Do not purchase a vehicle from them. I will never go back there again.

melanie914

Feb 24, 2010

Anchor is the only place I've bought a car (and I've bought plenty) that doesn't cover the cost of the inspection sticker. When I found this out, I called my salesman to ask for a refund of the one I purchased. I was told that "it's not their policy" and that "they don't do that". So, I left a message for the manager to call me back, and he blew me off. I called the next week and left another message for him. Again- nothing. When I called a third time, the manager still wouldn't speak to me. He had the salesman call me back and tell me with his flip attitude that I wouldn't be refunded. When I pointed out that I spent $26,000 on a vehicle and that I would be likely to not recommend them to friends, and was very likely to give them an unsatisfactory review, he said "Oh well, it won't be the first bad review"..... And I can see why if that's how they treat cutomers.

Jamest

Jul 31, 2009

Amazing experience, we developed an issue with our car that other shops could not fix. They were able to fix it the first time, and for a good price. The funny thing is that my car is not even a Subaru, they are willing to work on any kind of car.James

dbarras

Apr 29, 2007

First I must say that the sales team was great at selling me a vehicle, my problem started with the service team and escalated from there.Purchased a used vehicle with 35,000 miles that developed a cold start problem. To make a long ( very long ) story short...Dealer was unable to resolve the problem with the car and pretty much just denied it even happens. Dealt directly with the owners in the final days of my ordeal and i'll tell you to stay away from this place. Had no car for 16 day's, 16 consecutive day's ! Was told the vehicle was fixed a couple time but upon arrival to pick it up the following morning's it would just stall on me upon start up, the reason it was there in the first place. Owner tried to tell me I did not have a warranty anymore when in fact I did and was forced to produce my paperwork to prove it, salesman hung up on me when he called several weeks later to see how my car was....don't call me if you don't want to here my problems...yes, they called me and than hung up on me !No offer for a loaner vehicle of any sort, not even an appology from anyone in the building from service desk to owner...I could go on and on but if you want anymore info contact me. Absolutely Horrible Service!!!!!!dbarrasatcomcast.net