Used Cars for Sale at Ancira Volkswagen in San Antonio, TX

Javi Garcia

Aug 10, 2016

From the reduced sales price to the excellent customer service by our salesman Robert Sandoval and the Volkswagen staff, purchasing a new car has never been easier. My family and I never felt hounded or pressured to purchase. Mr. Sandoval's patience met all our needs and allowed us to walk away feeling great about our first Volkswagen Jetta. Thank you Ancira Volkswagen, San Antonio, Tx

Alex Aranda

Aug 8, 2016

Was very satisfied with customer service. Buying experience surpassed my expectations. Friendly and helpful staff.

Patrick Johnson

Jul 21, 2016

Had a rough start at first but they are really putting in all their effort on my car and its surprising me everyday on what extra stuff they are doing to assure that I have a vehicle to drive and updates me daily on the status. Even though its a real long process, they are making sure my car gets done the correct way which is awesome! Thanks guys!

Jannette

Jul 20, 2016

This is terrible to call when you need to get a sevice from them. You can't make an appointment by phone call. I don't know how long you have to wait to make an appointment it takes forever.

Jmajor

Jul 19, 2016

This was by far the best car buying experience anyone could ask for. Victor Rivera is a wonderful and trustworthy salesman! The entire team went the extra mile. Great dealership and great people!

Mayra J Maldonado

Jul 18, 2016

Great overall experience! Everyone at Ancira San Antonio was so helpful and knowledgeable about what exactly I needed and was looking for. Made the process so easy, as it was my first purchase to own my very first vehicle!

Mark Rodriguez

Jul 17, 2016

We stopped by with our daughter to take a look at Jettas and were welcomed by Mr. Anthony Staten. He worked diligently throughout the process of striking a solid deal on the trade-in and financing. Mr. Staten is the man to look for if you're interested in purchasing a car at Ancira!

Crystal

Jul 6, 2016

Miranda Ridriguez wasn't sales agent an she was wonderful

Adrian Torres

Jul 3, 2016

This is the second car I purchase from Ancira. Bobby my salesman was very professional. No pressure. He got me the best deal. I drove 4 hours and purchased car within two hours I was on my way back home. Car is awesome hope you get one at Ancira. Bobby thanks.

Jose

Jun 29, 2016

Odie was my rep. It was a lengthy process but with their great help and assistance everything was squared away and I was very pleased.

Robert S.

Jun 28, 2016

Marc seemed nice enough on the phone, but I was ready for the struggle when I got there...it never materialized. Marc Peterson was an absolute pleasure to work WITH. At no time did I feel this was a me against them transaction. Honest, upfront, and friendly. We agreed to a number and THAT was the number. I went back to work with Mike in finance. Again, no struggle...dare I say a pleasant experience where the number actually changed in my favor with MORE than I expected in goodies.I drove from Austin to work with Marc and Mike at Ancira...you should too. An incomparable deal with impeccable service. No games, just a great experience...oh yeah, the car is great too!

Leticia Lopez

Jun 26, 2016

This was my second time purchasing a car from Mr. Victor Rivera at Ancira Volkswagon in San Antonio. I always feel I am going to get the short end of the stick when I purchase a car, but that is not the case at Ancira's. The staff is knowledgeable, friendly and caring.. They have concern for their clients and actually want to make sure you are happy with your purchase. They have constant communication to satisfy the customer. Mr. Rivera has always gone above and beyond to help us, he even provided some food when I commented I was a little hungry. Wow, impressive!!! Thank you.

VicRan

Jun 24, 2016

Awesome service, very fast and slick sale. Very friendy customer service.

Tiff

Jun 21, 2016

We had a great experience. We went in knowing what we wanted and were not steered away. Robert Sandoval did everything he could to get us what we wanted and at a price we requested. We were in and out of there in no time. I will definitely go there again for our next car!

Celia D.

Jun 20, 2016

I was really nervous going in as a first time buyer but I knew exactly what I wanted. My salesman Marc was great through the whole process; Very personable, reassuring and tentative. He made the whole process very easy and dealt with my indecisiveness. He found the color car I wanted and didn't allow me to settle for something I would be just content with. My parents were with me and he was just as good to them as me and that was great also. Before I drove off the lot in my 2016 Jetta, he set up my Bluetooth and showed me how everything worked. I got some amazing customer service from start to end even with the financing people. I definitely am glad I chose Ancira VW and would recommend Marc P to anyone because I left in a brand new car with a big smile on my face and did not have any complaints which is rare for me. This woman couldn't be happier!!!

david j. lopez, II

Jun 14, 2016

I really would like to say I was very satisfied with everything I endured on my visit to ancira vw, from the time I walked in, to the time I walked out after the deal was done....this was, by far , the best buying experience EVER, there was no haggling or smoking mirrors or gimmicks or no bull talking watsoever..my sales person Tony staten, was very professional and down to earth, very knowledgeable of the system there at ancira vw...I am very happy with my purchase and mr. staten told me everything I needed to kn wen I got into the vehicle after the purchase....he helped me set up bluetooth and explainEd everything to get me going.....I recommend him to assist anyone and everyone in a purchase at ancira vw, THANK U SO VERY MUCH TONY, THANK U FOR UR TIME AND GENUINE HOSPITALITY. .....YOU WERE STRAIGHT TO THE POINT ON EVERY ASPECT OF MY VISIT and purchase! THANKS AGAIN !!!!!!! 2 THumbs up!!!!!!-!

QLouie3

Jun 13, 2016

I just wanted to thank Anthony Staten for making my first car buying experience as stress free as possible. I went into the dealership feeling a little anxious and unsure i could find a car that fit my budget and Tony seemed genuinely interested in making sure I found a vehicle that fit my needs and not just looking to make a sale. Not only did we find a car I liked but one that wouldn't put a strain on my budget. When I left my house that morning I never thought that I be returning home in a brand new 2016 Jetta SE. I was certain my credit and my budget wouldn't allow that kind a purchase but Tony was able to make it happen. I love my new car and would definitely return for any future purchases.

Sadie LI

Jun 13, 2016

It's very good experience with the dealer Ancira. I got my car within half day by going through all the process of finance. Very impressive.

Xiujie

Jun 9, 2016

Just buy couples days. The outlook of the car is good.

JElwood

Jun 6, 2016

I recently purchased my 2016 VW Jetta from this dealership and loved every step of the way from the car, the process, my sales person Joe Mejia and finance guy. Joe was so genuine, honest and passionate about his job and assisting me find the right car and payment options. He even went further and taught me features the car had that I had never known before being a previous Jetta owner. My time spent at the dealership along side Joe seemed very personal. Joe did not try to rush my decisions. I worked with Joe by email and phone a few days prior to the purchase to make sure I was making the right decision. Because Joe was so consistent, helpful and friendly, I drove three hours out of the way just to work with him, buy a car from his dealership and make sure that his helpfulness did not go unnoticed without a car purchase commission. I can not express enough how great of an experience I had purchasing my new Jetta at this dealership and with Joe Mejia.

AG

May 31, 2016

Marc was very helpful in meeting the needs I went shopping for. I knew what I was looking for, he knew his inventory and we found the car that met my needs with options to compare. No pressure and very helpful.

Daniel

May 31, 2016

I previously wrote a good review for this dealership. I had been coming here for years to have my first Volkswagen serviced and most recently purchased a Jetta in late 2014. That car was recently declared a total loss due to hail damage. I went in on a Friday afternoon to get my GAP insurance policy info from here because I purchased it through them and to also look at new vehicles. Miranda sold us on a Volkswagen Tiguan. They ran our application and were told the payment amount and down payment that would be needed. They collected $1000 for the down payment and asked that we come back on Monday to sign all of the paperwork. When we came back Monday, we were given an entirely different story by Joe. He said we didn't qualify and they wanted another $1800. If we didn't qualify for a loan, they should have said that from the start, instead of trying to "close the deal" that day and revealing that we actually needed a lot more for a down payment days later. They returned my $1000, but also wasted my entire Memorial Day weekend when I could have been looking for a car elsewhere. I never expected this from this dealership. They've been getting my business for years, but it was then that I realized that Ancira Volkswagen uses the same tactics like all of the typical dealerships that people don't trust. I will never come back here.

Ivan V. M.

May 30, 2016

I'm one to think that buying a car is a long, tedious process. But this time around, it was very enjoyable. That is mostly to do with Miranda Rodriguez. She was extremely helpful, patient, and provided excellent customer service. I'm very pleased with my black Jetta. I definitely recommend Miranda Rdz to help you find your next car. Not only does she present you to the car, but also takes the time to help you get to know your new ride. I wish I had four hands to giver her four thumbs-up!!

Margo

May 30, 2016

Absolutely the best car buying experience EVER (and I've had way more than my share)! I will recommend Herb Lechuga at Ancira Volkswagen to anyone who even GLANCES at my new Jetta - in fact, I already have! THANK YOU!!!

Daniel G.

May 29, 2016

Ancira Volkswagen is awesome! I've been coming here for years for servicing and a vehicle purchase a couple of years ago. I most recently stopped by in search of a new vehicle after my Jetta was declared a total loss because of the hail. Miranda was extremely helpful. She is not a high-pressure salesperson and takes a genuine interest in your needs. We ended up purchasing a Tiguan and couldn't be happier with our purchase. I highly recommend considering Ancira Volkswagen for your next purchase. You'll be very happy with the fantastic service they provide!

Bill no hand shake

May 24, 2016

Ms Rodriguez was a great sales person and put up with all my demands. I got a good deal and she made sure we understood everything. I would buy another car from her in a second.

Janny

May 24, 2016

I was shopping for a new car due to my car being a total loss from hail damage. I wanted the same car I previously had, which was a VW Passat. I first inquired on their website and I quickly received a call fro Karissa. She was helpful and answered questions I had. I went to look at Passats with Robert Weigel who was really nice and took the time to show me a few Passats. When I went back to purchase a few days later I ended up being helped by Tony Staten who was just as nice and took the time to answer questions I had before I drove off in my new car. Even the finance person I worked with, Javi Romero, made the paperwork a breeze and was not pushy at all. Overall I had a really great experience at Ancira. I loved the customer service they provided. Being new to San Antonio and having purchased my two previous VW in South Texas, I almost drove back home since I have a great rapport with my dealership back home. I figured I'd give Ancira a shot and they didn't disappoint!

David P.

May 19, 2016

Mr. Sandoval made the whole process easy for us, and we love our new 2016 VW Passat. I have had him as my salesperson in prior purchases. He coordinates the buying and financing with great efficient talent.

Jorge Perez

May 11, 2016

Joe Mejia the best salesman on San Antonio I Highly recommend it.

Pem

May 10, 2016

I was looking for a new car due to the fact my car was totaled. I just stopped to look at the Volkswagen dealership not ready to purchase. I met with Mr.Sandoval who was very helpful. He sat down with me to determine my needs and what I wanted as far as financing, type of auto and budget. This salesman was able to meet all my needs and specifications. My experience was great and I would recommend the dearler and the salesman to any of my friends or family.

Angela Frausto

May 8, 2016

Miranda was so helpful and so sweet. This was my first time buying a car that my parents didn't choose for me and she really knew what she was talking about. She was beyond friendly, connected with me on a personal level and made me feel important. She took her time and was thorough while searching for my dream car, and when we finally found it she was able to tell me every feature and help me set it up! Miranda is definitely someone I recommend to anyone looking for a new car because she's kind, compassionate and most of all doesn't pressure you to get into a car you're not absolutely in love with. She takes her time and makes sure that you're completely satisfied before leaving. If you're looking for someone friendly, funny, and knows their cars I recommend her! I love my new Jetta and I'm so grateful to Miranda for helping me find it!

Stephen & PJ

May 8, 2016

Wonderful professional service shown to myself and my Husband. This is our first time purchasing from Ancira. Because of the great customer service from our sales associate Robert Sandoval and Michael in financing we will definitely recommend Ancira VW for any future car purchases. Pricing was lower than other San Antonio Dealers. Thank you for a pleasant car buying experience!

Rosa Tamez

May 5, 2016

Went in for an oil change....Ariel in service was great as always. While waiting, I decided to go get a price on a new VW Passat. Odie was so helpful....did exactly what I wanted....got me the price I was wanting, but I am so sorry that after all that I decided to wait a while before purchasing my next Passat. Thank you all for everything. Rosa Tamez

Bucky

May 3, 2016

I cannot stress how much we enjoyed our dealings with Odie. Listening to our wants and needs seemed to be a priority with him. No fast sell, no trying to upgrade with something we did not need or want. He produced a product we asked for. Kudos.

Kate Wright

May 2, 2016

A stressful day, turned out better than great! Terry and the finance department helped us buy two cars in one day, and they were amazing with helping us find something that would work for us and our budget. It was the easiest car buying process ever. Thank you Terry and your great team!

Chavez Family

Apr 28, 2016

Its obvious that we all at some point have felt a little pressure when you visit a car dealership. In this case my parents and I did not feel this way at all. On the other hand we were welcomed and we were referred to a Rep that was even a spanish speaker so my parents could feel a lot comfortable speaking to him. Joe Mejia was absolutely the best car seller we could've ever met. He found what we needed with his expertise. Nothing more and nothing less he delivered the best customer service at all times. He explained everything and made the buying process smoother than we thought. Mr. Young was also great and he was very patient with all the questions we had. I would absolutely recommend this place and I would absolutely come back to buy another car from them.

Jon

Apr 28, 2016

We had two cars totaled by hail recently. We went into Ancira Volkswagen and Terry Lindsey took great care of us. From the second we walked in, he and the entire staff worked hard to make sure that we were able to replace our cars with something we would like, but that would also fit our budget. Terry and the staff helped turn a very stressful day into one of the easiest car buying experiences we have ever had.

John Turner

Apr 26, 2016

Our sales guy Robert was amazing. The whole team worked hard to get us into a great car that we could afford with an excellent trade in offer. Right after we accepted the offer a hail storm hit and Robert ran outside and saved the Passat we were buying. The finance guy Mike was very patient as we had our 3 kids with us and our one year old kept throwing my work badge at his head. Finally Robert helped me move all three car seats from our old car to our new one. Any sales guy that knows how to install child seats is above and beyond in my book. I would definitely recommend this dealership and these peole to anyone and everyone,.

Veronica A

Apr 26, 2016

Terry was awesome at getting me into a new Jetta. I was looking for used but found a great deal on a new. Very personable and helpful. Only problem was having to wait for a salesman since they were really busy. Terry worked with me while closing another deal. I'd recommend Terry to anyone buying a new or used VW!

Gina

Apr 25, 2016

When it was time to think about a second car I knew I was going back to Ancira VW. Great experience with Marc P. I'm very happy with my 2015 Jetta!

Tom

Apr 25, 2016

Rich Lewis took excellent care of me during my recent vehicle purchase from start to finish. He was extremely pleasant and patient while I changed my mind several times on which trim level I wanted on the Jetta I was getting for my daughter and also while I went back and forth on whether to lease or buy. I was impressed with his in depth knowledge of the VW vehicles he is selling, which was not always what I experienced in the past shopping other brands and dealers. He explained several safety features that I was not aware of and added to my overall satisfaction. I highly recommend him if you want someone who will take good care of you if you are buying a VW.

Satisfied customer

Apr 23, 2016

Excellent customer service. They sold me what I needed not what they wanted to sell. I would definitely recommend this dealership to acquaintances, coworkers, friends, etc.

RGMD

Apr 20, 2016

My wife and planned on getting to the dealership all week as a second vehicle was a priority, but urgent family matters interrupted our plans. Finally we arrived on a Friday at 7 pm. The dealership was closed on Sat. and I had to travel on Sunday - our window was closing. We were greeted promptly and courteously by Terry and proceeded to business. Ultimately, between the collective efforts of Terry, Chris, and Mr. Young we were able to purchase a quality used (2014) vehicle. It was after 10 pm when we drove home; I'm sure all were tired, but none happier than my wife and I. Thank-you gentlemen

Hernan Bol

Apr 19, 2016

I just want to say thank you Robert Sandoval for your great customer services,I remenber last year when I bought 2 vehicles,1 for my daughter and 1 for my wife,it was close to Mothers day and I was not available for picked it up but Robert and his wife drove the vehicles to my house and delivered them, so, for Mothers day the new W.V. was parked on my driveway.Thank you again Robert

Dan L

Apr 15, 2016

Thanks Marc Petersen for taking the time to make this a great buying experience. All my questions were answered honestly and I felt satisfied with the overall process.

Bri & James

Dec 14, 2015

Basically we got hooked up with this guy named Terry. He's a pretty legit car salesman, very honest and trustworthy. Also he's very personable and that was helpful when selecting the right car for our family. He didn't try to make us buy a brand new car. He spent all day with us and brought up many cars for us to test drive. He was very patient and I am very appreciative of that since we did have our little ones with us. I would recommend anybody who's interested in purchasing a VW to go to him. Although he wasn't able to finish up the deal with us, he did hand us off to a man named Mike. Mike got us a very sweet deal for first time buyers. You two gentlemen were truly amazing. Whenever we are ready for our next purchase, we've already decided to go back to y'all. Thank you for everything!

Veronica G

Dec 6, 2015

For the first time ever, I had the best experience buying my dream car. Terry at Ancira VW in San Antonio worked with my husband to find me my convertible red and black beetle that had to be brought in from Illinois. Just as I was losing hope, I opened my garage door to find my brand new red and black convertible beetle had been delivered to me. That's what I call Service, going beyond customer expectations. Thanks Terry for making this the best car shopping experience ever. You can bet when I need another car, I will be coming back to Ancira. Veronica Garcia

Enrique

Aug 3, 2015

Excellent experience while buying a new car. The salesman, Victor Rivera, was knowledgeable of the products, and guided us through all the process in a very natural way. I would definitely recommend this dealer and specially this salesman!

Della Baker

Jul 31, 2015

Went to Ancira VW to see about purchasing a Jetta Sedan. My salesman was Marc Petersen. Could not asked for anyone more helpful or knowledgeable about his product. Purchased a 2015 VW Jetta. No hassle, no pressure, sold me what I wanted and at a great price. Marc was outstanding and thoroughly explained the operations of the vehicle before I left the dealership. Will definitely use Marc and Ancira in the future and will recommend to friends and family.

Speedy

Jul 31, 2015

I've always had good service at Ancira. I really appreciate the honest feedback from the service advisors; it saves me time and money. And I like that you get a complimentary car wash, which helps you to drive off in your freshly tuned car looking shiny an new.

Just another happy shopper.

Jul 26, 2015

I looked on line first for the inventory. Of course, I was contacted shortly. Polite over the phone. Told them to be patient with me and that I would contact them when I was ready. They waited; that was super nice. Anthony "Tony" Staten is super nice. He not only looks nice; he is. Very pleasant and respectful. Does not hurry you, listens to you, knows his cars, goes out of his way. He does not pretend to be nice; "he really is"! I have purchased many vehicles and met many car sales consultants. Tony is second to none. I wish there were more sales people like him around. Tony is not pretending; he is the real thing! Ask for him, you can not go wrong!

Completely Satisfied Customer

Jul 23, 2015

Dan Miner and his staff provided an excellent service experience from start to finish as well as accurate repairs in a timely fashion. Jesse Salas took all the time needed to make sure all my service concerns were addressed. I highly recommend this dealership for all your VW needs.

David

Jul 23, 2015

I had a great experience at ancira and had an excellent salesman by the name of Alexander lee Garcia, he helped me in every way with any questions or concerns I had! It made the car shopping very easy! And was a big part of me purchasing the vehicle

Brad

Jul 14, 2015

I had a great experience purchasing my new Passat. The staff was knowledgeable and prompt.

Martin

Jul 10, 2015

If you are looking for a great, knowledagable sales advisor ask for Kyle. He is super friendly and made my first time buying experince a great one. Want a hassle free , no stress buying experince ask for Kyle. ANCIRA I look forward to continue doingg business with yall. I will def refer friends and family to yall. First time volkswagen buyer I love my new passat !

Newest V-Dub lover

Jul 9, 2015

Perfect 10 on all aspects of Marc Peterson sales and service with excellence Speaks volumes of your sales personnel. Thank you again to your dealership. Loyal VW for life. My wife loves the car and that's what matters!! Show quoted text

Raul

Jul 2, 2015

Odie was great. Very upfront and honest. Really worked with me to get the car I wanted at the absolute best price and rate!!

Heath

Jul 1, 2015

Just bought a 2013 Jetta. Tiny Staten is excellent to work with. He was extremely helpful and professional as well as Mike in Finance. I will be a repeat customer!!

special lady

Jul 1, 2015

I just wanted to give a shout out to the services team at ancera vw. Thank you for see me at a moments notice and for keeping my stress level at a minimum when it comes to my car.....ben, derik, flelix and their supervisor dan.....without you guys I would be a mess. Thank you from the bottom of my heart

2015 Jetta

Jun 30, 2015

My 19 year old son just bought his first car at Ancira Volkswagen, Mr. Rudy Cipriano did a great job, helping us to make this a smooth transaction, rather than a painful ordeal, we truly appreciate Mr. Cipriano and Mr Robert Sandoval help and dedication. My wife and I are very satisfied with the way the Ancira team treated us. Mil Gracias and keep up the good work. Sincerely, Patricia and Alejandro Maya

special lady

Jun 30, 2015

Just wanted to give a shout out to my service team at ancera for providing a timely repair and for accommodating me without a moments notice....ben, derik,flelix and their supervisor dan. Without these guys it would be hopeless for me :)

Calvin Hui

Jun 29, 2015

Odie and Alexander were great the help us and answered all of are question and needs of find new cars I would come back to ancira any day to buy a car here and love the atmosphere they make you feel welcome and not pressure you to buy a car but really help you out. A special thanks to Odie and Alexander for help us out and we love our new cars.

Stella's Dad

Jun 27, 2015

Customer Service is just that...customer service; My family and I are always treated the right way in all departments. The buying process is stress free, straight forward and honest; one of the main reasons we always go back.(Joe Mejia) Repairs have limited because of the brand and quality. (Derrick is great) The facility rivals some high end dealerships If you want a quality product in a stress free environment at a great price, shop Ancira VW.

MM_ancera girl

Jun 24, 2015

Purchasing a car can be very traumatic unless you have people that actual care about you and listens to what you need. I just bought my passat TDI from Ancera VW and if not for the work Odie put it my dream would be in the confort of another. He listened to what I wanted and fought to be sure I received the best possible. Not too amy sales associates are interested in the customer as they are with making a sale. And even when we came to a block in the road with the finance.....he did not get mad or ulgy as I have experienced in the past and with other dealerships ( by the way this is my 3rd car) and that speaks greatly of the ANCERA Vw team. Thankyou Odie if you ever read this...and to the Internet world if you want a vw with limited hassle and stress I greatly recommend him....threating a total stranger like family

Shotgun

Jun 24, 2015

My situation was definitely unique. I needed a new car after a short notice move from the United Kingdom. Joe and everyone at Ancira made sure that I was taken care of and that I got the best deal I could possibly get. I was quoted $7000 above what I paid at Ancira by multiple dealers. These guys are great, knowledgeable and won't push you into anything you don't want. 100% recommend.

BrianH.

Jun 23, 2015

This was without a doubt the easiest car purchase my wife and I ever made. Mr. Victor Rivera guided us through the purchase process without any pressure whatsoever. He is a very professional and personable car salesman. Victor not only met but exceeded our expectations on the final cost of our new car. He is definitely a phenomenal salesman!!!!! We will definitely be back to this dealership for another purchase. Thank you so much Victor!!!!!

ArmyNurse

Jun 20, 2015

I recently bought my first car. I was very nervous but the service was wonderful. If you go ask for Salesperson Tanya Lozano. She is wonderful. She will get you great deal and genuinely cares about customer service. She made the process very simple and not as nerve wracking as I thought it would be. I recommend her and Ancira Volkswagen.

Patsy Palacios

Jun 18, 2015

My experience with Odie Dominguez was EXCEPTIONAL! He went beyond the call of duty like no other. I will certainly refer friends and family to him. He was like talking to family. I was very happy in my experience with him. Thumbs up to Odie and wish him GREAT SUCCESS with ANCIRA!! Patsy Palacios New Jetta owner

Larry and Chandra

Jun 16, 2015

During our visit to VW San Antonio me and my wife were looking to purchase a new Passat and at the counter Mr. Rudy met with us. Immediately my wife said to me, "he seems like a nice man." Little did we both know Rudy was an outstanding sales person. Every question we had Rudy gave us a clear precise answer, which to me was awesome because my wife had a million and one questions. It only took 30 minutes and Rudy was bringing a Passat to show us. My wife test drove the car and the rest is history. I personally want to thank Rudy for his patience with me and my wife. For his knowledge on every VW my wife had questions about. Most important for being excellent person and sales representative. I will be sending my two boys over to see him in a few months. Thank you so much Rudy! The Reliford family.

Alfred Van Raub

Jun 15, 2015

We bought our first Volkswagen from ANCIRA VOLKSWAGEN on 6125 Bandera Rd. in San Antonio! Vehicle runs and feels great. Thank you to their sales representative, Mr. VICTOR RIVERA, who made our purchasing a new vehicle a wonderful experience. He was very knowledgeable, easy to talk to and, more importantly, very patient with us. Thank you Victor!

BHartzog

Jun 15, 2015

We purchased a 2013 Jetta on June 15, 2015 for our daughter. We live in Odem, Texas by Corpus Christi but go to San Antonio to Ancira VW to purchase our VW's. We have owned a Jetta TDI for 3 years now and it has been a wonderful car. Absolutely no problems and it has 92,000 miles on it. Ancira was so easy and friendly to deal with that we returned to buy our next Jetta. Victor Rivera was our first salesman and he was fabulous. He was busy on the day we returned so Odie Dominguez was our salesman. Odie was so friendly and honest to deal with. We enjoyed visiting with him as we went thru making a deal. We felt he was really trying to help us get the best deal and he made it happen for our daughter to get the car she really wanted. We really appreciate him and hope to deal with him again when we need another Jetta. I can't speak of their repairs or service since we live down near Corpus. However, our daughter will have her Jetta up in San Marcos near Ancira and will be using them for oil changes etc...so, we will see. However I have heard great reviews on their service. Thank you Odie! We really appreciate you. (Especially for feeding me so I didn't pass out....lol) Blake Hartzog

Sampson

Jun 15, 2015

Robert Sandoval helped me so much. He is very professional, and helped me when I was in a very bad spot.

mills ligon

Jun 14, 2015

just purchased a used jeep wrangler from Odie at Ancira VW. the process was easy and fast. Odie made it a great experience. my wife and i had bought a VW from ancira 8 months ago and said we would buy from them again. this jeep showed up online and we got the same great service as before. will only buy from ancira from now on. Odie made the process so easy and very friendly.

Dennis

Jun 12, 2015

I am from Maryland and our daughter is in Texas, she was graduating and we wanted to get her a used car for graduation, I had an appointment with another salesman who somehow forgot about the appointment but nonetheless Mr. Lindsey was called to handle the task. I explained to him I was on a short visit and I would purchase a vehicle within the next few days. I had him looking at several different cars, searching other sites comparing prices as well as him reviewing all their sales as well as the hail damage vehicles they had at the time. I was waiting to test drive a Mazda 3 which they had in the back and he constantly checked to see when it would be ready. He checked back constantly to see if we needed anything as well as kept us informed on what was going on. We really appreciated all his time, effort and dedication. I would recommend this young man to all my family and friends. We did purchase the vehicle from Terry. Great job!

Jesse and Clara

Jun 11, 2015

Our initial phone call was not very smooth but our sales lady, Ana, really made up for it during our visit. She was patient and very accommodating with us and even followed up with us to see if there was anything she could do (because of my job, it took a month to complete our car purchase). The process was fair and we got the car we wanted within the payment range we wanted, so we were happy. On taking delivery of our car we noticed that hail had broken a tail light. Ana, ordered it and had it installed at no extra charge with no hassle. I would recommend this dealer and sales lady.

Donald C.

Jun 2, 2015

Odie Dominguez was great! Made this the best car buying experience I've ever had. Straight forward, sincere and down to earth. When the time comes for another purchase for me or my family and friends I will look for him. A lot of salesman could learn some of his human technique! Thank you Odie.

T. Carranza

Jun 2, 2015

I went into Ancira thinking I would just be looking at cars. I was thinking about getting a Jetta 2015, just wasn't sure if that's what I wanted. Rudy came up to us right away to answer all of my questions and to show me cars. It got close to closing time and Rudy offered to stay until we figured out numbers and found exactly what I was looking for in my car and with payments. I told him to call me the next day if he found something for me. he replied with "I'm here tomorrow morning. I'll check cars, focus on the colors of vehicle you prefer, I'll figure out numbers for you and I'll call you with all the details." Sure enough, next morning he called me and said "great news! I found a car for you, the color you want, with all the technology, and in your budget" he gave me the amount of my payments and I couldn't have been happier. Went later that day to sign papers. At first he said my car might not be ready until Sunday, this was a Friday. He did everything possible for them to have my car ready that same day and he made it happen. he walked me to the car and it was love at first sight! This was my first time shopping at ancira and it definitely won't be the last. Mike, in finance was very helpful as well! Beyond happy with the customer care and service they provided. They make their customers a priority and go about and beyond to find exactly what the customer wants and needs. Thanks Ancira!

Edis Mekic

May 29, 2015

I have purchased about a half a dozen of cars from Ancira Volkswagen. This time around I was in the market for a 2015 VW Tiguan for my wife as a graduation/birthday present. When we got to the dealership Terry Lindsey [sales person] greeted us and made us feel like we were old friends. He really went out of his way to ensure that we were comfortable and happy with our purchase. We loved working with Terry on closing this deal. There were few bumps in the road when it comes to the delivery of our Tiguan, however, Terry went above and beyond to work with his management to correct the oversight. Not only did Ancira correct the oversight but they threw in few extra goodies as well. I was very satisfied with my overall experience and will stay loyal to Ancira Volkswagen for all of my new vehicle purchases, parts and maintenance in the future. Thanks so very much for a great experience Terry and Ancira Volkswagen.

Sandra P

May 26, 2015

Odie Dominguez, did an awesome job being our sales man, he was extremely helpful, patient and professional. He knew exactly how to help me decide which vehicle to choose for my needs. Although i had seen the vehicle i purchased somewhere else, it was his great customer service that pushed me to purchasing from Ancira VW on Bandera. Everyone was great, always with a smile and willing to help. Awesome team, but special thanks to Odie!

Brother Felipe Kings

May 25, 2015

Ask for Salesperson Tanya Lozano! She previously worked as a service adviser for 8 years at Ancira. This experience makes her a valuable partner at the negotiation table, especially when it comes to your trade-in value. Personal advice, have your trade-in detailed. You might pay $125 for the detail, but it adds to the trade-in value. You can get $500 more value for a $125 investment. That can reduce your car payment by $10 over the life of your loan. When you get to Mike Rosas to close the deal, understand that the additional items Ancira offers, extended warranty, pre-paid maintenance, tire and wheel protection, and other items will add about $60 to your monthly payment or $15 a week. MIke is providing options which will cover you for the next 5-7 years. Overall, a great experience! Demand the window tint or walk away!

tztex

May 25, 2015

got a great deal on vw jetta tdi. made the process painless and quick.

D. Chavez

May 20, 2015

I went to the dealership on Sunday late afternoon for a looking for a Passat, the one I had seen online had been sold by Rudy Cipriano. I told him that I had wanted that vehicle and he apologized for the sale which I thought was awesome as had I gone when they opened that vehicle would have been mine! Rudy went out of his way to check all stores for something that would fit my wants/needs. He found a vehicle that was at another lot and brought it back to the store for me to see. I was there less than an hour and he had taken my application information as well as the payments I was looking at and gave me an offer for my trade in. On Monday Rudy called me as he said he would by noon and gave me the name of the financial institution who had approved me as well as confirmed the exact amount he quoted me of $267 the day before. I told him I had concerns about extended warranty and how that would drive my payment up, he reassured me they had the best financial people there who would help me out. I got there at 5:30 and met with Mike Rosas one of the finance managers who had all the numbers ready for me as Rudy had already made him aware of my concerns. My final payment with the extended warranty, Gap and Tire and wheel replacement was $277! I have "never" experienced such a phenomenal experience with purchasing a vehicle in my life and I've had quite a few vehicles. I would definitely recommend Ancira VW to anyone and can't wait to go back and upgrade!

Gonzalez Family

May 19, 2015

Great! Tanya Lozano was was extremely helpful and knowledgable. We wanted to trade in our current VW Passant for a newer car with specific options and at a specific price point. Tanya helped us do that quickly. Tanya worked relentlessly without being pushy, and I appreciated that immensely. She was genuine and sincere. She made sure we were getting what we wanted. We appreciated her honest demeanor and willingness to follow-through to final sale. The paper-signing portion was quick and painless. Mike Rosas in Finance was also very professional and to the point, answered all questions, and easy to work with. He was very detailed in the explanation of all the charges which made us feel very comfortable with our purchase. We had a bad experience in the past with a previous Finance officer so I was happy to see that Ancira made a good decision by hiring Mike. When everything was said and done Tanya helped empty out our old car and then took the time to explain many of the features of our car. This isn't our first VW and won't be our last. We LOVE our new car and we would go back to Tanya and Ancira without hesitation. Tanya and Ancira got us what we wanted. What more can you ask for? Thanks from the Gonzalez Family.

J. Eli Moreno

May 19, 2015

I was merely shopping around for a used car and very glad I stopped by Ancira Volkswagen . Terry Lindsey(sales agent) was very knowlegeable and worked very hard to get me into the car I've always wanted. The same goes for Mr. Young In the finance department. Exceptional service! I will recommend anyone looking to buy a new or used car to go to them. Thanks for everything gentlemen.

Edis Mekic

May 14, 2015

I have purchased about a half a dozen of cars from Ancira Volkswagen. This time around I was in the market for a 2015 VW Tiguan for my wife as a graduation/birthday present. When we got to the dealership Terry Lindsey [sales person] greeted us and made us feel like we were old friends. He really went out of his way to ensure that we were comfortable and happy with our purchase. We loved working with Terry on closing this deal. Ancira Volkswagen [dealership], I was not too impressed with. The last few years things have been going down. Even 3 years ago when I purchased my wife her birthday car, things and services were much better than this time. 1. Our car wasn't filled with gas. I left the dealership with less than 1/4 of a tank. This is the first time in my 19 new car purchased history, that this has happened. 2. The car wasn't washed. I have found glue and tape residue on the car both on the sides and on the back. 3. The inside driver side [white leather] showed dirty hand prints, I assume when it was being handled by the mechanic/cleaning crew. 4. My windshield has about a 3 inch scratch that cannot be buffed out. I would rate Terry Lindsey 5 starts, any day. I would rate Ancira Volkswagen 2 starts. I will shop around for a car next time and not go to Ancira directly. With so many options out there dealerships are practically fighting for you.

Rachellaur

May 14, 2015

When I walked into the dealership nobody seemed to really work with me. The next day I got an email from mr.Lee and he was so helpful. Ended up walking out with a 2015 Jetta at the price I could afford. He was very helpful. I strongly recommend asking for him. He will not waste your time!

LindaES

May 12, 2015

Victor Ramirez said my only goal is to find the car with the features you want. He never used rushing phrases. He gave the most patient, thorough, new car orientation to the features on my new car that I have ever received. He listened carefully. Much appreciated. I dislike being told to hurry because the car may be gone before I can think or decide properly. Salesmen take lessons from Victor!

Woodstockgirl

May 10, 2015

After having a bad experience with another dealership, I was sceptical at best. Victor Rivera was amazing and showed me the car I was interested in and worked to get the best price possible for me. The finance department made the whole process proffecional, painless and smooth. The car was delivered to me pristine . I would definitely recommend Ancira and Victor Rivera. Hands down, the best car buying experience I have ever had!

Mr. H

May 5, 2015

By far the best place!! Marc Petersen or Rudy are the men I had business with, awesome guys!! Go see either of them and you wont be disappointed!! JH

AndresT

Apr 25, 2015

I just purchased a used 2014 Volkswagen Passat SE from Ancira VW and I gotta say, I am very happy with my purchase. I have never driven a Volkswagen before, and after driving for a few days, I am impressed with how the vehicles drives. The bells and whistles of the car make it very fun to drive as well. In addition to the vehicle, I am very happy with the customer service that Tanya Lozano and Victor Rivera both provided. Our salesperson, Tanya Lozano, was very friendly, honest, and professional. Never once did she make us feel pressured and worked hard to win our business. Victor Rivera, also provided a very thorough explanation of all the features of the vehicle. I will definitely recommend Ancira Volkswagen to my friends and family.

Jtorres7707

Apr 20, 2015

Purchasing my first new vehicle was a scary thing for me. I always knew what car i wanted but i needed to find the right dealership to help ease the process. As i searched for VW dealerships in San Antonio area VW Ancira was on top of the rating list. So i gave them a call. A sales man buy the name of Marc Petersen called and a couple of weeks later I drove 160 miles to purchase my new 2015 VW GTI. This was without a question everything and more that i had hoped for. Marc Petersen was an incredible professional and truly caring towards my needs. I would recommend anyone that is reading this and looking into purchasing a vehicle to call and ask for him. You will find out for yourself what incredible guy he really is. I thank him and the entire staff at VW Ancira of San Antonio!

Odie Dominguez and Marc Peterson

Apr 17, 2015

We purchased a new vw Jetta we knew exactly what we wanted and the price range we wanted it at. Odie Dominguez and Marc Peterson did a great job on meeting our needs. They didn't hesitate to show us car after car until we found what we wanted. Odie and Marc worked with us on the price until we reached to a deal that was good for us. If you're looking for a new/used car go over to Ancira and ask for Odie Dominguez or Marc Peterson they will take care of you.

Paul Caballero

Apr 17, 2015

Once again, Ancira Voltswagon has surpassed my expectations. The process is about the customer experience and Anthony Staten has it dialed in! Anthony's knowledge of the vehicle was excellent. He gave me what i needed to know, answered all of my questions and made the experience memorable My time at the dealership was brief as the financing officer was extremely effecient. Also, I would like to thank the kind receptionist for the ancira bag she gave me for all my items from my 09 Passat. Well done!

triciab

Apr 9, 2015

Joe, Victor, financing and the service department are hands down lovely. I was in a rental because of a car accident and on my 5th dealership of car shopping over a 2 week period. They gave options without pressure, informed me of all the cars features during and after the 4 different VW car test drives. I was looking for a used, left with my first ever new car. The process of buying a car was painless, options plenty, and 0% finance a blessing. They stayed open late to make sure all my needs were met and I understood each option that was being offered to me.

Justin Salazar

Mar 31, 2015

I like to thank Tony and Mike for going above and beyond helping me purchase my first vehicle and making it so enjoyable . Everything was totally more than expected such a blessing having great people around that want to not only get you in a vehicle but succeed as well. Thank you all so much the love and words are undescribable thank you so so much Tony and Mike!!!!!! believe me if you want great and caring service and people that are going to do thier best to get you the best deal Ancira volkswagon is the place to be !!!!!

Jean M.

Mar 30, 2015

I want to say a big THANK YOU!!!! to Joe Mejia and Wes Weschenfelder. My husband and I went back to Ancira VW to look at upgrading from the Jetta to a Passat. After surfing the website, I found 4 cars that I wanted to look at. We made an appointment for later that day to met with Joe Mejia and he took us to get all the vehicle that we were interested in and line them up side by side. After getting in each car and looking at the inside and the outside, we made our decision and Joe let me drive the car to the front of the dealership. We began the paperwork and during that time Joe went over all the features of the Passat, even pointing out ones that were also common to our Jetta, which we did not know. After getting all the paperwork done, Joe went over everything in the car, while sitting in the car, and even helped sync my phone to the Bluetooth system. Joe asked what radio stations I like and he helped me save all my favorites. Joe really made this car buying experience a GREAT one. Thank you Ancira for having great sales staff. We will highly recommend you to our friends and family.

Chuck

Mar 28, 2015

Tanya made buying a new VW Golf enjoyable. She worked hard on the deal and explained the features after I had purchased the car.

Gaby

Mar 28, 2015

Great experience. Thanks Tony, Lee & Mike Rosas. My son is super happy with his new car.

CRYSTAL SANCHEZ

Mar 26, 2015

DARREL DIXON, CARL AND RUDY CIPRIANO ARE AWESOME AND MADE MY CAR BUYING EXPERIENCE WONDERFUL. THE THREE OF THEM WORKED AS A TEAM AND HAD ME IN A GREAT DEAL AND A GREAT CAR IN NO TIME AT ALL. DARREL AS GENERAL MANAGER WAS VERY REASSURING, CARL AS THE GENERAL SALES MANAGER WAS VERY TRUSTWORTHY AND RUDY AS MY SALESMAN WAS VERY PROFESSIONAL AND COURTEOUS. GREAT EXPERIENCE ALL AROUND.

a65casias

Mar 24, 2015

This is continued from a previous review. I haven't had a chance to talk to the manager. I took my car in this past Wednesday because the car was shaking a little and I wanted them to check my tires to see if It was time to replace them since it is a 2013, but I purchaded it the end of Dec 2014, which means I've only had the vehicle 3 months. The man at Service, named Leroy assured me that he has been with Honda and Volkswagen for 38 years he would take care of everything. After waiting 4 hours just to check that out, Leroy assured me that I didn't need new tires I was good for another 5-10,000 miles. He said they balanced the 2 front tires and reset it since they put the correct air in the tires. I drove straight home after that. The next morning as soon as I took off to work the light for low tires went on, I immediately called Leroy and assured me there was nothing wrong with the tires, he said the mechanics said everything was fine, and apologized and asked if I could take the car in again and I said no because I got off work at 8pm. By the time lunch came around my tire was really low so I didn't drive it until it was time to go home. I put air in it and the next morning I took the car to Walmart since I work right next door and I had a nail at the very edge of the tire that couldn't be replaced and a crack on the tire. If they removed the tire, it could burst open. I had a lady as well as another gentleman tell me the back tire was really bad and the other 2 tires were pretty worn as well. I had to go and purchase tires at Ssms immediately because my job involves driving. I specifically told Leroy I didn't want to do the tire balance if I needed new tires. Why was I going to pay for a tire balance at Volkswagen and at SAMs. They charged me 30.00 for absolutely nothing and wasting my time. I will never take my vehicle their again. Maybe the dealership is better but being an employee for so many years you think they would know how to check tires properly. Extremely disappointed in the gentleman that helped me. Still want to contact the manager.

Adrian

Mar 19, 2015

This is my first VW TDI Passat I have ever bought so needless to say I had a lot of questions . Tanya Lozano was very knowledgeable and answered anything I could think of . I had a great buying experience with the help of Tanya . I would definitely recommend to ask for her if you have a lot of questions you need answers to .

Frank and Pam

Mar 19, 2015

We bought our first VW at Ancira a few years ago. We spent several days driving all over the San Antonio and surrounding area, looking at lots of cars. We knew exactly what we wanted, a little red convertible Beetle. Close to the end of the day we finally drove into Ancira VW. Sitting on the side of the building was "The Car". My wife saw it and fell instantly in love with it. We drove it home that day back to Corpus Christi. After a bad experience and getting taken for nearly $1,000 by the VW dealer in Corpus Christi on some work that was actually covered under a recall, we took the vehicle to Ancira and they fixed the problem, did not charge us since it was a recall issue and covered fully by VW. Although it cost us extra to travel, pay for hotel, etc.; we never took it anywhere else but Ancira for service from that day on. We went back to get it serviced and while there my wife was looking at a new one. Thanks to the hard work of Marc Steveson and the entire sales department and finance folks, we drove home in my wife's brand new VW Beetle Convertible. And it will only be serviced by Ancira's Service Department. This dealer is by far the best. I have bought lots of vehicles over the years, new and used. Ancira is the only dealer I have found with dedicated, courteous and professional staff. All I have to say is if you are looking for a car, new or used, go see Ancira. You'll get the best deals, the best service and awesome people to work with you.

Claudia Fernandez

Mar 18, 2015

Thank you Joe Mejia, for making my first car purchase the best one. The whole process was smooth and clear. I absolutely love my GTI. Thank You So Much.Joe Mejia

Em&Quin

Mar 18, 2015

Robert Sandoval has always been very helpful getting us into a vehicle. Great Customer Service From Beginning to End.Everyone there at Ancira Volkswagen very friendly and helpful.Thanks Again Robert For My New VW.Love it.

Ana V

Mar 17, 2015

Went in to check out the March sale on the VW Jetta. Tanya met us at the door and provided excellent service. Simply went to price vehicles and ended up purchasing. Tanya was so attentive and very detailed, very knowledgable and simply sold me on the vehicle. Tanya along with the help of Scott made me a deal I could not walk away from. Thank you so very much Tanya!!!!!

Joaquin De Alba

Mar 13, 2015

I just want to recommend Robert Sandoval & Ancira VW. I am a very difficult customer, but these guys really know how to handle clients with high expectations. I was in and out with my new 2015 JETTA SE TSI in less than 1.45 hrs! They made the process smooth and easy. I strongly recommend you to deal with them, they offered me more money for my trade-in than anyone else in town! Call Robert Sandoval 210-681-2300.

Matt M

Mar 10, 2015

Between me and my wife we buy cars about every other year or so. This was by far the best experience I've ever had. I highly recommend this dealership and our sales person Tony Staten!

JettaFan

Mar 6, 2015

I purchases my new VW Jetta at this location and was extremely happy with my experience! Tony Staten was very helpful and the process was not as hard as I thought going in. I am so happy with this purchase and look forward to doing business in the future with this dealership.

Allison Powell

Mar 3, 2015

I purchased my first car last weekend from Ancira Volkswagon and I can definitely say it was as wonderful as the car buying process can be. My parents have purchased their last three cars from this dealership so naturally this is where I went when I decided it was time to buy my own car. I worked with Mark Peterson through the whole process and I can honestly say he was the most personable and friendly salesman I could have asked for. He was not pushy at all and made me feel comfortable with my purchase. He did everything in his power and went of his way to help me out through this process and I HIGHLY recommend him to anyone looking to buy a car!!

Rick

Feb 26, 2015

This makes the fourth VW we have purchased with Wes Weschenfelder at Ancira VW. He always makes you feel like you are part of the family and goes out of his way to get you a great deal. Thanks Wes, we look forward to purchasing vehicle number five.

Shingo

Feb 23, 2015

Wes made the purchase of a 2014 Jetta effortless and pleasant!

Roger

Feb 21, 2015

We were looking for a Ford Edge and found the perfect used one at this location. My fiance was instantly in love with the vehicle. The sales person was easy to talk to but there was slight pressure to purchase the vehicle. The finance department was helpful in going over the details of the contract on the day of the purchase and the following days. The blemish in our experience was a matter of trust with the dealership. We traded in our vehicle as part of the purchase and since it was late, we were going to go back the next day to retrieve our items. When we went back the next day, the car was obviously searched through and my sunglasses were missing. I informed the sales person of the missing glasses but they could not account for the items or answer why the car was searched. They did provide us a $50 gift card to a restaurant as a apology but that was besides the point. I trusted the dealer and sales person in the purchase of the vehicle but that trust was lost. I'm appreciative for the vehicle we purchased with them.

Sarah Saenz

Feb 19, 2015

I recently purchased a Golf and I am very happy with my new car. The staff at Ancira Volkswagen was very helpful and my salesman Alexander Lee was always available to answer any questions I had. I never felt like I was not a priority. The overall experience of buying a car was not as stressful as I thought it would be. Thank you!

DRoth

Jan 22, 2015

I had been considering a new car for a few months, and after much research, I settled on a Passat. I wasn't quite sure if I wanted the Diesel, or the Regular gasoline engine, but Joe (Who you should ask for, by the way!), was able to clearly explain the advantages and disadvantages to each. I ended up going with the Diesel Version! I had initially gone in thinking I wanted the SEL with all the fancy upgrades that it would offer, but Joe is a Practical man, and showed me what was offered in the SE model, versus the SEL. He made some great points, and talked me into the 2015 Passat SE TDI. Drove in with my old vehicle, and drove out with a new one several hours later. Thanks Joe!

Mark M.

Jan 22, 2015

I went to look at Passat TDI's and was treated with excellent service by Marc my sales person. He was knowledgable and personable. He listened to my needs and my financial goal, and did an excellent job getting within my plan. There was no reason to go elsewhere. He gave me sound confidence that this was the deal for me. I would gladly buy again from the dealer and Marc!

Matt H.

Jan 18, 2015

I am a creature of habit but only return to my haunts if the experience is exemplary. Chris Brown just sold me a car for the 3rd time and my first brand new car ever. I hate the stress and process of car buying, Chris makes it pretty painless and quick. I find the team at ancira vw really plays to their strengths well and are great at working with one another. Everything from being greeted, to the trade in folks, finance, make ready, and service are wonderful. I could go on but the bottom line is that the ancira team makes this important purchase(s) in my life easy and has continued to be there after the sale. If your in the market for a new or used vehicle these guys are worth the time.

Pepper

Jan 18, 2015

Friday, Looking for a certain exterior/interior color combination Google directed me to Ancira VW in San Antonio and I looked at all the info and decided to give them a call and check availability and trade in offers. I was directed to Tanya Lozano who answered all my questions and offered me exactly what I expected for my trade in. Since the dealership was only about a 3 hour drive from where I live my wife and I made a day trip and were pleased to find out we could do it on Sunday instead of waiting until Monday or a weekday. When we arrived our car choice was waiting for us at the front door and after a brief inspection we closed the deal and. Tanya was very knowledgeable and an absolute delight to deal with. No games at this dealership, she handled the transaction from start to finish and with only a brief stop at the finance center to pay for the vehicle we headed home. I plan to visit them a few years from now when I am ready to purchase another car.

Zachariah Lucas

Jan 12, 2015

Loved everything about my purchase. Will definitely come back for car buying needs.

Leah & Kevin M.

Jan 6, 2015

We just purchased a 2015 Passat TDI SEL from Chris Brown at Ancira and boy we are very pleased. Car buying is never something I've enjoyed but Chris made the process so easy and professional. He was recommended by a family member and now I know why. He is very personable and easy to talk to (not your typical car salesman). He knows what he's talking about and his wife actually drives a VW so that says a lot for me. Chris believes in the VW culture. I would definitely refer him and the Ancira family to all of my friends/family.

Jesus Urbina

Jan 5, 2015

I recently purchased a new 2014 Jetta. Mr. Petersen was very helpful in the process and I never felt like I was pressured at any point. He was very knowledgeable of their products and thanks to Mr. Peterson I was able to get into the car I wanted and have the price I needed. Thank You, Mr. Petersen

PatK

Jan 5, 2015

The experience of buying a truck (2012 F-250) from Ancira Volkswagen was truly first class. Lee Garcia was the salesman that helped me out and as a first time car buyer made things extremely simple. Even after I bought the car Lee took the time to call me and asked how I liked it and if there was anything else he could do. I could not be happier with the experience, and I would absolutely recommend Lee and Ancira.

DannySA

Jan 3, 2015

I have purchased several cars, and this is the first time that I have felt that the experience was good enough to write a review about. My wife and I went in unsure of what we wanted, and asked to test drive several different vehicles. Marc Petersen was our salesperson and was very helpful and patient as my wife and I made our decision. Once we decided on a vehicle, Mike Rosas worked with us with financing. He was without a doubt one of the best finance personnel we've ever dealt with. We were pleased with how much Marc and Mike cared about the questions we asked. They were never pushy about buying anything we didn't want. They got us into the car we wanted, explained everything and gave us a good deal. Very pleased with the whole experience, and will definitely make it a point to check out Ancira Volkswagen next time we are looking at buying a car.

Jesse Jaquez

Dec 31, 2014

I was looking to purchase a new car, when I walked in , I was greeted by Victor Rivera. Victor was the salesman that helped me with the purchase of my new VW Jetta. I would like Ancira to know that victor was very knowledgeable about the car I wanted to buy he took the time to help me with every question I had. Victor explained and showed me all the features of my car, I could tell he was not in a rush and was really helping me with finding the right car. Thank you Victor for providing excellent customer service, I think you did an outstanding job!

NotaFanofthisField

Dec 29, 2014

Chris was very personable and attentive, the process was very quick, and we got a great deal. This was our second vehicle purchased through Chris.

Ric

Dec 29, 2014

I have always found it frustrating to buy a car, feeling like I have been outsmarted by sellers on price, and they told me things I knew to be untrue. Not this time! I just bought a new Jetta from Marc Petersen, who is a salesman at Ancira Volkswagen. He was not high pressure in any way, and he did not insult my intelligence with comments I could see were untrue. He was very pleasant to deal with, and had an excellent grasp of all the details on the cars I test drove. He was very patient and courteous to me. The showroom is also top notch. If you are looking to buy a VW, I highly recommend you make an appointment with Marc. He explained and re-explained the differences and details on the two models I test drove.

Scarlett Q

Dec 29, 2014

My Husband and I have bought 3 cars and 2 of them have been with Ancira Volkswagen. Wes really gave us his full attention and really got to know our needs. We were done with the whole process in about 2 hours and it was the greatest experience we have had. I almost forgot to remove my old license plate frame to the new car and Wes already had it done when he pulled it up from the wash. Wes is the best!

Robert Stong

Dec 21, 2014

In at Noon, on the road at 330 in a new Jetta TDI. Marc Peterson and Chris Brown were extremely helpful throughout and it was appreciated. Looking forward to purchasing cars in the future from Ancira Volkswagen.

Aljosa71

Dec 15, 2014

If you want to buy a car without any pressure go to Ancira Volkswagen and look for Victor Rivera. During all buying process I never felt he was pushing me to buy a car and was ready to answer on all questions I had. I felt like buying a car from a friend eventhough I met him for the first time that day. During the test drive he explained me all I needed to know about car functionality and for those questions he wasn't sure he found out later one and let me know after that. He even called me a day after the purchase to check how I felt about all process and if I was happy with my new car. All in all great buying expiriance!

Glenn

Dec 12, 2014

I just wanted to add a review from a great buying experience at Ancira VW. Chris Brown was great to work with because he knew the in's and out's of my 2012 Passat SE, and that gave me great comfort in knowing that he stands behind what he sells. No pressure and friendly, knowledgeable customer care. Also, I want to thank the finance manager for working with me in getting a car that I've always wanted to purchase. I love it! Thanks again! In the future, I would like to experience a much bigger customer waiting area, but, if that's my only concern, I may be taking a drive south at least one more time to consider a purchase from this reliable dealership.

Francisco J Garcia

Dec 11, 2014

We bought a 2015 Volkswagen Tiguan, Bowie Ibarra was very very helpful! We got exactly what we were looking for. He did everything possible to get us what we wanted and within hours we where driving off with a new car. GREAT SERVICE!!!

Red Thomas

Dec 10, 2014

I'm not given to expressing great appreciation to those I've engaged in adversarial negotiation. I'm rarely emotional at all, but I was fairly stunned over the car I recently purchased from Ancira Volkswagon. I'm that guy who's driven the price down $3-6k through negotiating the purchase of the last four used vehicles we've owned, but that didn't happen this time. The price these guys were listing for the Mazda 3 we just purchased was too fair to negotiate. I know some dealerships tout the "no-haggle" moniker, but this was the first I've been to where there really was none to be had. Additionally, my wife and I received top-notch service from Chris Brown and we were completely impressed by his friendly demeanor and knowledge of vehicles. He never once pressured us to purchase (not that he really needed to), or made us feel for a second that he didn't care. We've bought from dealerships where you couldn't park your car before salesmen were on you, and from dealerships where you weren't sure they actually even wanted your business. If Chris Brown is indicative of the service you can expect from Ancira, then it's a company that places value on doing what's right by the customer first, and that's a rare thing. Our next car will likely be from Ancira Volkswagon, and I expect Mr. Brown to be there to sell us that one as well. Lastly, this was the easiest car purchase I've ever had. The paperwork and signatures were all handled with an alacrity that speaks of great professionalism and pride, and I was greatly impressed. If one impression is enough to form an opinion, mine would have to be that this is a great company, with exceptional employees, and a fantastic philosophy.

Rob Alexander

Dec 9, 2014

Just want to thank Marc Petersen and Mike Rosas for doing a great job in getting me into a 2013 VW Jetta. I was pleased with how they cared about the questions I asked. They never pushed me into buying anything I didn't want. They got me into the car I was interested in and gave me a fair deal at that. Very pleased I definitely would shop for another car at Ancira. Thanks again guys.

Khaled Mulla

Dec 8, 2014

I just bought Jetta 2014 as new, Tanya Lozano helped me nicely with the process. She is kind and very helpfull. She also surprised me with better car than what I have shosen, same car same price but with better function. Tanya Lozano, always available whenever i need her. Thank you Tanya.

Alec

Dec 3, 2014

Recently purchased my first new car from Ancira VW. Marc Petersen was fantastic. He helped me step by step through the entire process. And when I went in to finalize the paperwork, he even stayed late to accommodate my work schedule. Mike Rosas was also amazing and helpful in explaining the finance process to me. Highly recommend coming here for your next vehicle purchase!

Kaylinde

Nov 27, 2014

I just financed my very first car. Can I just say that I am very happy with everything. Bowie Ibarra was just excellent my car came out nice and the whole process came out perfect.

Raul M

Nov 26, 2014

It has been a nice experience to buy a car in Ancira VW dealership, due to the awesome service I have received from everybody specially by Rudy Cipriano. Thank you very much Rudy and say thanks to the rest of the team there in Ancira VW Raul Malagamba

Jetta S 2014

Nov 25, 2014

Excellent and efficient customer service. By far the fastest I have we experienced. Chris Brown is who you want to see. He is amazing at his job! Great deals! I intended to buy a used at and left with a new one instead. The deal was that good.

LoriD

Nov 25, 2014

Not your average car shopping experience. A friend told me Ancira is where she purchases all her vehicles and now I understand why. Hugh Foreman guided me through the process. A 2014 Jetta TDI is now mine and I too have nothing but good things to say about the Ancira VW dealership.

EMS

Nov 23, 2014

I saw the car on Ancira's VW website and was very interested in buying it. Calling in I spoke to Carissa who took the time to make sure the car was still on the lot and available. She was quick in getting back to me and supplying our bank with all the information they needed to make this a smooth and easy process. On the lot we met Bowie Ibarra who had the car clean, gassed up and ready for us should it be to our liking. He was very knowledgeable and took the time to go over everything on the car with us. He made sure we were happy with the car. Then he introduced us to the service team who were also very professional and courteous. Everyone at Ancira VW was great! We will definitely buy our next vehicle from them and I recommend Ancira VW and Bowie Ibarra to anyone looking for a great vehicle at a great price.

Meredith B.

Nov 18, 2014

Thank you to Lee and his new car sales manager, who were straightforward and tactful. The Ancira VW location was very professional. I got a VW Jetta 2014 at a great price and good financing, thanks to the staff going the extra mile to help me find the reasonable financing.

JohnR

Nov 17, 2014

Ask for Wes when you go to Ancira VW in San Antonio, TX. No pressure just very knowledgeable and ready to go the extra mile.

Miss Yo

Nov 17, 2014

I recently purchased a new 2014 Jetta. I worked with salesman Wes who was very pleasant and courteous to work with. He did not pressure me, was not pushy (which is very important to me), and acted in a professional manner. Enjoying my new car.

L Price

Nov 15, 2014

purchased a new Jetta. my first brand new car. love the car. love the service. love miguel.

Kim

Nov 14, 2014

Tony was great, nice and easy to talk to. Ancira had great deals and everyone was nice. I bought a '14 jetta sportwagon TDI and I love it!

Mark B.- consumer

Nov 11, 2014

Bowie V. -salesman, Anthony C. Sales manager. Great guys!, Great place! Got an excellent deal on an excellent car! These guys bent over backwards to satisfy. I'd recommend them AND Ancira anytime to anyone!

CM

Nov 10, 2014

I had done my reviews and car shopping online and decided to go in to Ancira VW. We were met with Wes, the salesperson, and we're instantly made to feel at ease. Wes was extremely informative on all car specs. Any questions I had were answered fully and with more detail than I expected. Wes never tried to pressure me into any type or style of car. If you go to Ancira VW work with Wes. I am a salesperson in a different industry so I love when I find a truly sincere salesperson.

raul ramos

Nov 6, 2014

The only major concern I have was with your finance dept. This person Michael I believe was his.name. I have been buying cars from Mr. Ancira dealership since he first open up a dealership downtown. My first experience at this dealership was awesome. I continue to purchase vehicles for myself and my wife. Then I introduce my daughter and son to this dealership and they have continue the tradition. On this first purchase I took my granddaughter to continue the legacy she felt in love with the beetle car. There are not enough words of thanks and praise for salesmen Bowie and Lee. The professionalism they display not only to me but to my granddaughter. This being her first purchase they made her feel at ease. But when I met with your fiance person this almost kill the deal. I went to see him myself first to sign the paperwork on the following day. My granddaughter was unable to be there until later that day after she left work. I co-sign for my granddaughter so she could start on her credit worthiness. This finance person seems to dislike me asking question about the contract. After more questions about the contract amount he just got up and left the room. Later he came back with I forget the manager name. He ask me what my concerns were and I told him I just wanted a clear understanding of the contract and the amounts. He explain the fees and we came to a compromise. In all my years dealing with this dealership I have never felt so uncomfortable with this finance person. His facials expression left me wondering if I should just walk out. But I my granddaughter was very happy with this car and that kept me for walking out.. Later that day my granddaughter showed up to sign the contract and when we left his office. My granddaughter told me she hopes she never has to deal with a person with that unpleasant demeanor as she put it.. I was so disappointed and quiet angry that my granddaughter first experience in purchasing a vehicle was not pleasant. I would recommend this dealership to my other grandkids and I hope to take them there but not your finance dept. I still plan to follow up with your cooperate officials

BNR

Oct 30, 2014

Marc was great. They went out of their way to make our purchase easy. Very satisfied.

Marco trevino

Oct 29, 2014

Went in knowing what I was looking for and mr. Rivera the car salesman help me out worked with me to get the car I wanted, and the best deal. Very professional if you are in the market and thinking volkswagon I highly recommend him (first time buyer)

Faron

Oct 24, 2014

I bought a 2014 TDI, and I am very happy with the car as well as the deal I was offered. Everything went smooth, they gave me what I wanted for my trade, discounted the car, they even beat the % rate I walked in with. I am very happy I bought my car from Ancira VW & Bowie Ibarra. Thanks again

111222333444

Sep 10, 2014

They had my car for a week then gave it back to me with the same problems + body damage. Also refused to honor warranty for one item. This place is less than 2 miles from my house which should be convenient but I'll never go there again for fear of what they'll do to my car next time!

Nelson G.

Aug 8, 2014

Ancira Volkswagen is an outstanding dealership. I recently purchased my third vehicle there, and Joe Mejia has helped me every single time. Joe Mejia is the most professional and patient sales consultant I have ever met, and that is the reason I keep going back. I highly recommend him! He makes the car buying process pleasant and stress-free. I am so glad I chose Ancira Volkswagen again, and this time for my new 2014 black pearl metallic GTI! I am enjoying it to the fullest! I definitely give Ancira Volkswagen and Joe Mejia the highest report card. They deserve an A+! Thank you, Ancira Volkswagen! Thank you, Joe Mejia! If you are considering buying a Volkswagen, go to Ancira. Ask for Joe Mejia. He is the best!

Jetta Fan

May 28, 2014

Well, let me start by saying my time is valuable. When I first walked in the sales person was very helpful, until he found out I was interested in a used Jetta. He then went off to find the vehicle. After a while he returned and handed the wife and I over to another sales person. Because he had another client. I asked the second sales guy where is the car? I have to go get it. After a long while he returned and said the car was in bay being serviced. And you cant go back there. I pointed out the sign says Only if you are escorted. I just wanted to see if this is the style of Jetta I was interested in. Then he had to go ask his manager if it was ok for us to see. This took even longer. My wife and I was headed to our car when we was approached by another sales person. He asked what the issue was, I explained to him we just wanted to see the car. After a while our sales guy returned and said it was ok for us to go see it. Finally we was able to go back and see the car. Guess what he couldnt find the car. It wasnt where he said it was. The car was never in the bay it was parked outside!!!! After finally seeing the car, my wife wanted me to buy a new car. Now the sales person wanted to be helpful. Have a seat and we will find you a car. We wasted so much time, I was feed up and decided to look on-line. If I find the car I want, I may be back. But I will think twice before I return to this place!!!!

James R.

Apr 21, 2014

Mr. Rivera was great to work with. He is very knowledgable of the vehicles he sells, and passes on that information in a way that you don't need to be a mechanic to understand. He was helpful every step of the way to include making sure make ready was completed as promised. He is very friendly, and professional at the same time. I would recommend him to anyone looking to purchase a car from Ancira Volkswagon. He is NOT pushy, which is a pleasant change from the usual hard sell salespeople, but he makes himself available during the decision making process. He introduced me to the Service staff, who also seemed quite friendly. At age 60, I have purchased many new vehicles, and feel Mr. Rivera is by far the best customer friendly saleman I have ever met. There likely needs to be improvement in customer care on the part of the sales managers and finance people who seem to be insulted when you refuse their offers, then rush you out the door after that like children who don't get their way. .

Roberto S

Apr 21, 2014

I wish your staff had more Joe Mejia...he is awesome .....my last purchase was my 5th Volkswagen from Anrica Good people...awesome service....why buy anywhere else....keep it up...Roberto S.

Simon

Apr 8, 2014

I attempted to buy a Golf R from Ancira VW in February. The car was purchased from another dealer and shipped to Ancira. Upon arrival I noticed that the car was was not in perfect condition, and so I refused the purchase ( the car had previously been damaged and repainted... Terrible repair job). I was told by the sales manager that the car would not be sold to any of their customers because Ancira does not deal in sub par volkswagens. I noticed the car listed online in Ancira's inventory a month later and unfairly gave them a negative review. Shortly thereafter I received a phone call from Ancira where they reassured me that they do intend to return the damaged vehicle. The car was listed in their inventory because of the way their system is set up but I was told the car was not for sale. I cannot locate my previous negative review to have it removed, I assume it's already removed per my conversation with Ancira. The damaged car is now for sale at the previous dealer. Sorry for jumping the gun on a negative review. This establishment uphold the highest standards for themselves and their customers. I have never dealt with a dealership that holds the highest levels of integrity such as Ancira. My apologies to the team of Ancira Volkswagen and to Chris Brown ( one of the best salesman in the industry).

The Monreals

Apr 2, 2014

My husband and I recently purchased a 2014 VW Passat. We cannot say enough good things about our salesman Wes Weschenfelder at Ancira Volkswagen. He went above and beyond our expectations. He was kind, patient, helpful, knowledgeable and friendly. He showed us several different vehicles and did not appear rushed or bothered. I originally wanted the CC model and ended with the Passat TDI SEL and my husband and I are extremely happy. I told my husband Wes is the best car salesman I have had and I am not a young person and have owned several vehicles. When we picked up the car, Wes took about an hour to explain all the interior features with language that was easy to understand. Thank you Wes and Ancira, you have won us over!!

Cody

Mar 31, 2014

Great customer service and attitude very consistent and helpful for the selection of vehicles and quality of person to person help. I did have a few problems with the car within the first 3 days of purchase. Needed warranty info and still trying to get help with that,

Leanne

Mar 31, 2014

Just bought a used vehicle at Ancira and our salesman Chris Brown was nothing short of awesome! :) Thanks for everything Chris.

John Wedell

Mar 29, 2014

Thank you to Ancira and especially Chris Brown. Chris was most helpful and friendly and really made this my most pleasant car buying experience.

Judy

Mar 28, 2014

I really enjoyed dealing with Chris Brown when purchasing my new car. He was very knowledgeable about all the features of the car and answered all my questions. Purchasing the car was an easy, non-pressure experience. I have used this dealership for several years and have been very pleased with their service.

Sam Lopez

Mar 27, 2014

My second vehicle from ANCIRA and once again, a pleasure doing buisness with. Sean Galligan was very helpful and was very professional and knowledgable on my wifes new Volkswagen PASSAT. The whole process was quick and easy. Thanks Sean Galligan

Eric Uriegas

Mar 26, 2014

As a first time buyer I was given the best experience I could be offered at a car dealership. Sean Galligan showed hospitality and really worked to get me a great deal. I was given a wonderful deal that will work with my future plans and still provided incentives. Sean was an excellent and knowledgeable salesman and never placed any pressure to make a deal but instead would take a step back to make sure I was comfortable and comprehended the deal before I agreed. I highly recommend Ancira Volkswagen for anyone when looking for a new or used vehicle. If you want a great deal just ask for Sean Galligan.

Pauly D

Mar 24, 2014

Sean Galligan went above and beyond in assisting me in the search for my first NEW Vehicle and even taught me a few things on all the small talk means Even though I was very indecisive and over all a very difficult customer when it comes To making a final decision he still answers my questions after it's all said a donr

Karlos and Jean

Mar 23, 2014

Wes set up our visit with internet pictures/tech data/colors of the car we were interested in, met us at the dealership, and after an informative review of the car features, we were off on a test drive. The Jetta 1.8L Turbo we drove was very impressive, and Wes let us chose the route over different road surfaces/conditions instead of the "quiet" surfaces some pick for you. We were satisfied with everything about the vehicle except we decided to change the interior color. Wes and Carl found the car we wanted on the lot, and Wes took me to the Service Department to meet Odie who answered various maintenance questions we had. We never felt pushed or high pressured to make the decision to buy the car. After completing the paperwork, we left to do some shopping while our car was being detailed. Wes later took the time to set up the Bluetooth, etc,, and gave us a complete hands-on rundown of the cars "knobs and switches" before we left for home. In summary, the entire process was painless, due to his professionalism/effort to make it happen. Additionally, Wes is also happy to speak with you in German, a rarity at VW dealerships today! Vielen Dank, Wes Weschenfelder!!!

B Balderrama

Mar 19, 2014

As a Car Pro listener, I expected some special attention, but this was by far the best car buying experience I have ever had. Tony Staten was very helpful, and efficient. We agreed on a price quickly and easily without any stereotypical haggling and as a customer, that meant a lot. I would recommend anyone considering a Volkswagen to see Tony at Ancira VW.

Michael LaRose

Mar 19, 2014

Rudy Cipriano is an excellent sales representative and the buying experience was awesome. Rudy was very knowledgeable and informative about the Passat. There was no pressure at any time during negotiations and purchasing of my VW Passat TDI. I would recommend anyone that is in the market for a new VW to contact Rudy.

Rowena Busch

Mar 18, 2014

Great buying experiene! It was one of a positve, pleasant experience, my husband was worried about the long wait to process everything but they did everything quick and efficient! Great job!

Brenda Compagnone

Mar 17, 2014

Purchased two cars from Ancira Volkswagen and my experience was great. I encourage everyone to buy a car who does not want to put up with any hassles. They are straight forward and want to please the customer!

David B.

Mar 14, 2014

Let me just say that Bowie Ibarra did a fantastic job. He was very informing and knowledgable ,with the car that he was presenting to us. He made our car buying experience very easy and stress free. We are very please with our vehicle, and the service that was provided to us . Bowie went above and beyond and exceeded our expectations. Great job!!!!

Rpse Seoanes

Mar 14, 2014

When stepping into Ancira I was a little nervous, but their awesome receptionist brought a smile to my face. I immediately met with my sales consultant Joe Mejia. I have bought 4 cars in the past and this by far was the best experience ever. Joe took the time to explain all the cool features of the vehicles--the stuff VW fans want to hear and learn more about. I was really impressed with his knowledge base. He really understands all the VW vehicles and will not hesitate to let you test drive as many as you want. When you go for a ride he first shows you what the car is capable of doing. I wasn't sure whether to go with the Jetta TDI or GTI. Both are awesome cars with a lot of power. After driving the GTI it's an amazing car. If your a VW fan you have to have Joe let you test drive this awesome vehicle. I traded in my vehicle and got a good price on the trade in. Joe is really organized and makes the process of purchasing a car fun and not nerve racking. Something unheard of when your purchasing a vehicle. He made sure I was happy with the financing of it and got me a great deal. I cannot thank him enough. I also want to say thanks to their sales team as a whole. The car sales manager Carl Carper and the finance manager Mike Rosas went above and beyond ensuring I got the best interest rate. I also got some freebies and my windows tinted for free. (I don't know if I'm allowed to say that)..lol Most sales people are pushy and want answers right away. Joe was really patient and not pushy with me. I don't take kindly to sales people who push you to buy something. I didn't once feel like Joe was pushy. I feel no buyers remorse or none of that nonsense. As a female you feel you may be taken advantage of sometimes -- not at Ancira and not with Joe. They work really hard to get you the best price and work with you to get the car you want. Joe took care of me like if I was family (something a family member would get). I actually saw a returning customer of Joe's drop in and say Hi and thanks once again while he was there getting his routine maintenance done. Something I'm planning to do as well. I love that I'm the new proud owner of a 2014 GTI Driver's Edition. I love this car. I would definitely look into the Jetta TDI's or GTI's. They are awesome vehicles with a lot of power. I get now why they have one of the highest ratings in San Antonio and the nation. If you venture in, make an apt with Joe Mejia. He's awesome!

Theresa

Mar 14, 2014

When I expressed my wishes that I had a Jetta Sports Wagon, my service rep (Derrick Mercer) stated he would get someone to help me from the sales department. Sean Gallign was fantastic from start to finish - from the test drive, the negotiations and to moving my belongings from my trade in to the New Jetta Sports Wagon. I was smiling all the way home. Great work to the service department, Fantastic work from Sean, and his supervisor, and the Financial staff(Javier).

Carrie G.

Mar 13, 2014

This was my third purchase here at Ancira VW and once again I was not disappointed. My purchase was handled by Chris and Jay. Both were very professional and friendly. They both worked very hard in getting me into the car that I was looking for. I would highly recommend Ancira VW to anyone. Everyone there is very professional and they really treat their clients with respect. I appreciate all the hard work that everyone put in to making my purchase.

RGragg

Mar 12, 2014

I worked with Robert Sandoval in purchasing a 2013 GMC Acadia. Robert was very attentive prior to my visit and took care of us as soon as we arrived. He showed us the vehicle and accompanied us on the test drive. He was pretty familiar with the vehicle despite it being the only one of its kind on his lot. The buying process was painless and Robert was great to work with. I like to feel like I am getting a good deal but am not at all interested in the drama that can go with it and DEFINATELY don't like feeling like I am being "sold". Robert was perfect for me to work with. I did not feel pressured, yet he did work with me where he could. After very little back and forth we came to someplace we could both be happy with. Robert was very easy to work with and strikes me as a pretty straight shooter. I would definitely tell my friends to go see him if they are in the market for a vehicle.

Paul De leon

Mar 11, 2014

Let me start by saying WOW. Everything was easy and fast. Even though I was hesitant to actually buy a vehicle, Robert Sandoval and Bo did everything they could to make us feel comfortable. Mike finished everything with great professionalism. They work wonders to get you the right deal at a fair price. I give them a lot of credit for being patient with me. Especially when I got kept changing my mind. They have a great team running the place. I will go back when I'm ready to purchase another vehicle. I strongly recommend buy a vehicle there. You won't regret it. Ancira vw is the best place to go to.

PDeLeon

Mar 11, 2014

Let me start by saying WOW! This has to be the smoothest and easiest car buying experience that anyone can experience. Robert Sandoval and Bo really did their best to make us feel comfortable to buy our new passat. i give them a lot of credit for being patient when i was undecided in what I wanted to do. In my past experiences I have seen when someone is undecided the reps usually get upset and dont want to help you anymore. Not the case with these 2 gentlemen. They always smiled and kept their cool. Mike was very professional and fast. Overall the best customer service I have seen from a car dealership. I will continue to do business at Ancira VW. I will recommend and refer anyone who is interested buying a VW.

Caleb Forbes

Mar 9, 2014

Marc Peterson made buying my first new car quick and painless. I don't believe I would receive better service if I was to go anywhere else.

Nusha

Mar 7, 2014

Great service from Sean, Miguel and Anthony. I love my Jetta! I'm glad I bought it from them.

RMCastro

Mar 5, 2014

This is the 5th VW Jetta that we have purchased from Ancira. Needless to say, we have returned time and time again and dealt with Rudy Cipriano. He is knowledgeable and very considerate of our time and wishes by finding what we needed with expertise. He is kind and looks out for his customers. If someone needs a friendly salesman, we recommend asking for Rudy by name. The dealership, Ancira, is one of the very best to work with in the state. We are particularly impressed by the positive efforts that Ancira contributes to the community. Thanks for a great deal!

Rob Garcia

Mar 5, 2014

I would recommend to everyone Anicra Volkswagen and will refer my friends and family to Chris Brown without reservation. Chris Brown made the buying process simple and painless.He was there as I finished the financing aspect and he made sure that we were well taken care of. If you're in the market for a new vehicle, ask for Chris, you will not be disappointed.

Stephanie deTournillon , first time buyer

Mar 5, 2014

Wes was superb! It was my first time buying a car and he went step by step, giving me all the necessary information needed. Wes not only gives great customer service he actually cares! He was able to make this process comfortable and exciting. I never had to wait, he was always there ready for the next step. I am now a proud loyal customer and highly recommend Wes. Thank you Wes!!

Lillian

Mar 3, 2014

Went to Ancira Volkswagen to just look at the cars and couldn't pass up the deal. I was going to purchase a used car and decided to look at the 2014 Passat because of the infomercial on T.V. I can be very difficult and salemen get frustrated with me because I always ask too many questions. I have never written a review but have to give Sean Galligan tremendous credit for putting up with me and answering all my questions. Never met someone as patient as him and because of the great deal, I walked out with a brand new car. It feels like a luxury car and drives so smooth. Sean even took the time to sinc my iPhone to the bluetooth and showed me how to work all the features of the car. I've never had anyone take the time to go over everything so thorough. My husband purchased a Toyota Camry and they didn't do this with him. We were very impressed with the whole experience. First class all the way!

mando

Feb 28, 2014

This was my first new car and Joe Meija made it a fast and easy process. He explained everything into great detail and made it simple. I will most definitely come back to Ancira Volkswagen for my next car. Thanks again to Joe for making it happen couldnt be happier.

sammyg

Feb 28, 2014

My car buying experience was a great one. I have nothing to complain about. Even though my wife and I went in pretty late, Tony and Wes stayed with us until we were done. Great service.

jessica

Feb 25, 2014

I can not say enough good things about Ancira Volkswagen. Chris Brown helped us find our new car and he was so incredibly helpful. He was very knowledgeable and really listened to what we were looking for. Not once did we feel pressured to make a purchase and I feel we received a great deal for our car. I can honestly say this was by far the easiest car buying experience I have ever had. I highly recommend anyone who is in the market for a new vehicle to visit Ancira Volkwagen and ask for Chris.

katherine m

Feb 25, 2014

I was really dreading buying a car but Bowie helped us and made it so easy and fast. he was super upbeat and easygoing and it made it really easy to buy the car. The whole team made the experience really pleasant and willing to do anything to make us comfortable. Even the financing dept was great and really wanted to help you get the best fianancing and the best perks such as gap insurance, warranty and etc. overall i would definately go back and buy another car in a couple of years.

Sanchez Family

Feb 25, 2014

Our Sales Agent Victor Rivera was AWESOME!. I always hesitate to look at a car dealerships when I am not to sure what i am looking for in a vehicle, I dislike pushy sales personal. Victor allowed me the time to look, ask questions, test drive and compare vehicles without feeling pressured. He was very knowledgeable and answered every question without making me feel pressured. Thank You Victor for a great experience on my first VW.

Alex

Feb 21, 2014

I got my first new car from Ancira Volkswagen. With the help of Chris Brown this experience was easy and even fun. Chris was very friendly and greeted us as soon as we walked in the door. Every single question we asked him, he answered with a swift and concise answer. I knew what I wanted to look at, and as soon as I stated that I wanted to look at the Jetta he offered a test drive. I fell in love with the car right from the start thanks to Chris. I would recommend everyone if they want a Volkswagen to go to Ancira and ask for Chris Brown. Oh and by the way, I never felt once pushed or prodded by him. Very professional.

h tran

Feb 21, 2014

Ive gone to other dealers in the past and each time it seemed like the salesmen/women and financing departments were more concerned about making the sell than making the customer happy. So, when it was time for me to purchase my next vehicle, I was dreading the whole process. I started by going online to anciravolkswagen.com. The online inventory was up-to-date and informative. After filing out the financing application, I was immediately contacted by Victor Rivera who emailed a good sample of the available cars that fit what I was looking for. When I arrived at the dealership, I was met by Marc who was very helpful (filling in for Victor while he was with another customer) in finding the exact car I wanted. My salesman, Sean Galligan, was great; very knowledgeable and accommodating. With Sean, there was no sales pressure at all. He helped me get a new Jetta at a reasonable price at the monthly payment I wanted. When it was time to meet with the finance department, Michael Young, was able to get me an even lower monthly payment. The best part, aside from the wonderful employees, the whole process took less time than expected. I will definitely recommend Ancira Volkswagen to anyone looking to buy a new vehicle.

Happily_Rita

Feb 21, 2014

I bought a 2013 standard model VW beetle last year and decided I MIGHT want to trade it in for a Turbo. I was happy keeping the standard, so my husband and I went in to get an idea of pricing. If we received the kind of deal that made us feel like we didn'l really take a big loss, we decided we would take advantage. Our salesman from the last time happened to be off that Sunday, so we were paired with Marc Peterson, a relatively new salesman. We went in and let him know what we wanted and our situation and he quickly pulled up some vehicles we might be interested in. We talked about pricing and all that jazz and filled out the credit app before we even went on the test drive- there had been a power outage all over the strip and we wanted that filled out before another one happened. We had a great test drive; Marc was knowledgable about the vehicle and the perks of a turbo over a standard. When all was said and done, Marc and the staff went back and forth to try to get us the deal we were comfortable with. We KNEW what our payment would need to be for it to be kind of like we never even purchased the first car. Well, we got that deal within two hours, start to finish. We were able to keep all of the warranties we had with our first car (we always take the add ons) and get the payment we wanted. When we reviewed the contracts and numbers at home, after the fact, we realized that it really is like we didn't take the equity loss from the first car. We really appreciate Marc's calm, laid back demeanor and his knowledge and the willingness of him and the management to make us comfortable with the deal we received. AND I am beyond over the moon with the turbo over the standard! Word of advice: If you are thinking about the turbo when you go to purchase, just get it. Don't try to save the $50 or so a month in payments. The turbo is so worth it.

Travis

Feb 19, 2014

My wife and I were looking to purchase a vehicle for our teenager as a first vehicle. Within a few minutes of browsing their inventory our salesman Victor approached us very kindly and wanted to assist us. Was very helpful and friendly and never pushy or seem like hurry up people. We all have been through that! Great test drive and knowledgable of the vehicle. We were able to negotiate the price to an affordable price and we made the deal. Great people and buying experience.

Marco

Feb 18, 2014

Truly the best car buying experience so far! Quick and Easy. Chris Brown was my Sales rep, extremely knowledgeable and informed. No hassles whatsoever, absolutely outstanding! A+++

max

Feb 18, 2014

I am very pleased with the purchase of my new jetta. Bowie Ibarra sure made it very easy and simple to buy the car that i needed. Thank you.

Shannon Burdette

Feb 18, 2014

From start to finish, Wes Weschenfelder was outstanding. We communicated via email, and before I stepped into the showroom, he had arranged test drives for the models I was interested in. A true "car guy," he knew his product well, but he let me decide which model I liked best. I would, without hesitation, recommend Wes and Ancira to any of my friends and family looking to purchase a new VW. Overall, it was the best car buying experience I've ever had! Well done, Wes!

Michelle S.

Feb 12, 2014

I was quite hesitant about buying a new car because I thought I would feel intimidated once at the dealership. Thankfully, the experience was much more pleasant than I had imagined. Our salesman was Chris Brown and once we were introduced to him he was very pleasant to work with. He made the sales experience go very smooth and worked with us on the terms we needed in order to leave with our new car! Ancira VW was very busy the day we purchased our vehicle and the sales team worked diligently throughout the process and treated us very well. I would definitely recommend this dealership and their team! In addition, we are very happy with our new Passat and we continue to enjoy the ride!

Frank

Feb 9, 2014

Purchased a used Jeep at Ancira and for the most part found my buying experience a good one. Victor who was the salesperson was of great assistance, very kind and knowledgeable in helping myself with the purchase of the Jeep and my wife with the car she purchased at Ancira last year.

Beatrix German Lady

Feb 7, 2014

It was my first time buying a vehicle from Ancira Volkswagen, and it was very pleasant to work with Robert Sandoval, an excellent Salesassociate.Polite,no hassle or pushy a wonderful person.He worked with me to get the vehicle I wanted and to get it in my price range and color.The whole process went smooth , fantastik!!Thanks again Robert,and thanks to the Ancira Team. Go see Robert Sandoval!!!! I love my Jetta...

Daniel Pena

Jan 31, 2014

My wife and I recently bought a car from yall and I was helped Miguel Balderas and Javier Romero they were absolutely outstanding with their ability to help us. I would recomend that anyone looking to buy or trade a car whether it be their first or fourth car to go and talk to these guys. In the future if I ever nedded a car that's who I would go to.

Barbara

Jan 27, 2014

I just bought my first car and the experience I had at Ancira could not have been better! Miguel Balderas was an excellent sales associate--he called me about what I was looking for prior to the appointment and pulled applicable vehicles for me to look at as soon as I got to the dealership. He really listened to what I wanted in a vehicle, was extremely knowledgeable about features and differences between the models, and was easy going and dedicated to helping me get the best price possible for the vehicle of my choice. His General Sales Manager, Anthony, was also a pleasure to work with. Very friendly and helpful--also called me prior to my appointment to come in to make sure they had vehicles which corresponded to what I was looking for and introduce himself. He came out to meet my father and I and also was very fair in working on the deal for the car. Finally, Mike Rosas was the Finance Manager I worked with and was also wonderful! Very nice, friendly guy--worked to get me the best APR rate possible and was very detailed in making sure I understood all available options to me for the vehicle and financing. Got me in and out of the office in record time and I couldn't have been more pleased with this aspect of my experience. I am happy to recommend this dealership to any of my friends in the market for a new (new or used) vehicle as I had outstanding customer service and purchased exactly the vehicle I was looking for--at a great price :0) Thank you to the Ancira team!

John D./retired military &health care provider

Jan 27, 2014

Wes is clearly the best of the best sales professionals I have had the good pleasure to deal with in over 40 years of buying cars in San Antonio. His professionalism is superb and beyond reproach and most of all refreshing for a most satisfying experience on all counts. Wes works hard at getting you what you want,taking the necessary time to do so. He answer all of your questions and treats you with respect and dignity. He also follows thru and up on whatever you need both short and long term. He Is a principled person as evidenced by his present performance and impressive results along with extensive military service to our country. Wes knows how to work/ serve all kind of folks because he truly enjoys his work , has excellent products and enjoys helping folks find what they want . This makes for a truly satisfying and enjoyable experience for all.Bottom line,I recommend without any hesitation and he has my permission to provide you my phone number for anything else you may want to know. Thanks again so much Wes for making happen so well!

Claudia aguilar

Jan 24, 2014

Bowi Ibarra is an excellent sales person .he was the right person to help us with our purchase

Jesus

Jan 24, 2014

brought my car all the way home! he facilitated my buying experience! and bilingual speaking. grate service no extra charges for the car. He came all the way to Del Rio. the transcription was all done by phone. im defiantly buying more cars from Ancira!

Jake

Jan 15, 2014

Great experience with Ancira, the sales service was polite and exceptional to work with. This was my first time buying a vehicle from a dealer and they couldn't have made it any more pleasant. They worked with me to get the vehicle I wanted and to get it in my price range! Ask for Marc, he was an awesome sales man and made the experience as simple as possible!

Kathy

Jan 12, 2014

Had the pleasure of working with Miguel Balderas. Polite and charming, made me feel very comfortable . This is my second purchase from Ancira and I will be back. Bought an adorable Beetle Convertable have not had this much fun driving a car since my first Beetle in 1972 . Great customer service and Miguel made the whole process easy and fun.I inquired on line, picked color and model and it was waiting at the door when I arrived car buying should always be this easy! Love the car,service can not be beat. Thanks Miguel.

Hillary

Jan 11, 2014

I went to Ancira VW to trade in an SUV for a smaller vehicle to help my daughter as she nervously transitions to driving. My sales rep was Chris Brown and he was such a great help through this process. He found two vehicles that would be not only good for my daughter, but would be good for my bottom line as well. He even helped to reassure my daughter as she was test driving her new Beetle in a parking lot - I wish he could teach her to drive, I am sure he would do as excellent a job at that as he did at selling the car and showing us the features. Thank you to Ancira and especially to Chris Brown for an awesome car buying experience - I honestly never thought I would enjoy the car buying process like I did.

By: Brenda Benavides

Jan 7, 2014

Is my first car I buy at the Volkswagen Ancira Dealership, It is a very modern facility. Victor Rivera helped us a lot, he explained very clearly what the deal was. He also gave me a better deal in the Jetta I bought.Victor also speaks spanish perfectly, he was able to explain even better to my mother who only speaks spanish. I really recommend Victor Rivera you will walk with a smile in your face, with the best deal.

J.Rodriguez

Jan 7, 2014

Great deal & excellent customer service at Ancira VW of San Antonio. I had to leave my home base of Corpus Christi (VW of CC) to get what I wanted at Ancira VW of SA. Recieved great customer service from Miguel Balderas during the sales process. Great work !

Reuben G. Pinkson, Jr.

Jan 4, 2014

I recently had the opportunity and experience to to reap the benefits of sharing our car-buying experience with Robert Sandoval, a Sales Associate at Ancira Volkswagen. Most find unappealing the stressors of making correct decisions when purchasing a significant investment, like a vehicle. We approached Robert and he ably hosted our car buying experience. He directed his efforts strictly toward finding the exact and most beneficial vehicle to match our needs and investment goals. He ably coordinated with the supporting financial staff to ensure that the transaction for this purchase met our exact expectations. The formalities of the significant paperwork transaction went very smooth, due in large part to Robert's excellent attention to detail and salesmanship. We are also very grateful to the efforts of Mike Rosas, who ensured that our financial interests were favorably protected and beneficial for us. Both Ancira VW associates displayed exceptionally the trademark of excellence expected at Ancira Volkswage. Thanks for making this a pleasant experience.

Alford

Jan 3, 2014

I worked with Bowie Ibarra for a little over a month. He is polite, friendly, and courteous. Being from out of town, we had a difficult time making it up to Ancira in San Antonio. He was patient and kept in continuous contact with me throughout the process. He made our VW vehicle search run smoothly. We ended up purchasing a Jetta SE and the entire experience was pleasing & informative. We are very satisfied with the vehicle. My daughter is enjoying her first vehicle.

Jetta Fan

Jan 2, 2014

This was truly the easiest and best car buying experience I have ever had. Chris Brown was my sales rep. This is the second car I have purchased from him at Ancira Volkswagen. He is extremely knowledgeable on his vehicles and will make you THE.BEST.DEAL. Go see him and you will not be disappointed.

Carolyn L

Jan 1, 2014

We were in San Antonio to see family for Christmas and needed to get an oil change on our '09 Jetta. While waiting we went into the show room to see what was new. We met Marc P and we got to talking about the TDI models. He told us that they had some TDI Passat on the lot if we wanted to take a look. We never felt pressured and Marc answered all the questions we had. We ended up getting a good trade in for our '09 Jetta and left in a 2013 TDI Passat. Even though we were from out of state that didn't make a difference. I would recommend this dealership to anyone who wants to by a Volkswagen.

Domingo Rodriguez

Jan 1, 2014

We have had one of our best car shopping experience at Ancira VW. Mr. Chris Brown made our car buying easy and fun. We appriciate the time that he took to help us make a desicion by taking us to test drive several cars. He is extremely experienced , professional and very knowledgable in his field. We would definetly consider shopping for any future car with Chris and we will highly recommend him to all of our friends and family.

Julie

Dec 28, 2013

Victor Rivera was a pleasure to work with. Car buying is not my favorite process to go through, so I appreciated Victor's no-pressure style. He was a blessing. Next time I will ask for him by name!

Mary P

Dec 28, 2013

I had been looking for reliable car with payments that were within my budget. I was hesitant due to pushy salesmen. I am so happy that Tony was my salesman! Not only was he very knowledgable he was also very patient and very professional. I just purchased my first vehicle on my own after viewing the Ancira website and speaking with Tony Staten. Tony was extremely helpful and not like the typical car salesman I expected to deal with as a first time new car buyer. He listened to me and understood where I wanted to be financially. Mike Young in the finance department was also great and made the paperwork process easy and not as stressful as I expected it to be. I love my new VW Jetta, it's gorgeous! Tony was the best I have ever encountered, plus we got a new tv! Thank you Tony and Ancira for making it smooth, I love my car!

One Happy Customer

Dec 28, 2013

Top marks for Ancira VW. Facility is new and nice, even have WiFi for the brief wait time. Easy to get to, just off 410, one light up Bandera Road. (Be sure to take the exit 13A for Bandera Road, not exit13B that puts you on the flyover.) All staff were knowledgeable, forthright and friendly without being sappy. Joe Mejia in particular went all out to meet my needs, got me connected with an even better vehicle than I had in mind, and at a good price. I had some special requests that Joe and his associates went out of their way to accommodate, even near the holidays. The combination of German engineering, San Antonio friendliness and Ancira service quality is hard to beat!

Amanda

Dec 27, 2013

Thanks to Ancira and Robert Sandoval, I was able to get my new 2013 VW convertible bug at the right price! Robert was a no pressure kind of guy, which I appreciated and respect. He answered all my questions and made sure I was 100% comfortable with my purchase. I'd definitely buy from Ancira VW again.

Erika

Dec 27, 2013

Sean Galligan at Ancira Volkswagen is great!! I bought a 2014 Tiguan in 3 hours! I love it!!

John & Linda

Dec 23, 2013

I recently went to Ancira to trade for a new Passat. We dealt with Sean, our sales person. He was knowledgeable about the vehicle, the process of dealing with customers and seemed to be a posative person. After a few trips to the sales manager's office he was able to provide a good deal for me. A good deal is one where both parties are happy when it is finished.

pleased customer

Dec 6, 2013

Very professional and honest people; this was one of the easiest car-buying experiences I have had and I highly recommend them. Ask for Tony Staten and he will take care of you.

horacio leal

Dec 4, 2013

Just bought a car last week and they were very kind and helpful, ask for Chris Brown he can help you out

happy jetta leaser

Dec 3, 2013

I met Jay Lucero in the process of leasing my second Jetta. Jay was extremely helpful. His communication was prompt and courteous via phone, email, and text. I live over an hour away from the dealership, but Jay and his team actually brought the vehicle to me at work. Signing papers only took a few minutes. This was the smoothest car buying experience I have ever had and I credit that to Jay Lucero. I highly recommend Jay and Ancira for those looking for a VW.

Phil

Dec 3, 2013

I purchased a preowned TDI Jetta recently from Ancira. Joe Mejia was incredible throughout the process. He was extremely knowledgable of all of the features of my car, and took the time to go over everything until I was comfortable. It was the best car buying experience I have ever had.

Sharon Bone

Dec 3, 2013

I bought a used Beetle in Oklahoma just over a year ago and when I moved back to San Antonio, I took it to Ancira wanting to get the best service for it that I could, and have it checked out thoroughly. I had told the the man who assisted me, who apparently doesn't work there anymore that I did not want the service team to open the driver's side window as it was having problems closing. What should have been a simple service appointment turned into a nightmare for me. First, I spent half a day there despite the fact that I had made the service appointment for just after they opened in the morning. The next thing was the guy who assisted me when I brought my car in came back and said that the service team had been unable to close my driver's side window, even though at least a dozen guys were out there trying to fix it. This did not inspire confidence in me for the service team, and I had instructed them not to open it because of this. I am looking at this guy who tells me that it is going to cost some $420. 00 plus. so, despite the fact they were warned about this, I am faced with a choice of not being able to close my window or replace the regulator in it. The gentleman told me to go talk with Theresa about this. I found Theresa to be irritable that day, I don't know if she is always that way, or if it was just me that brought it out, but she did not have impressive people skills that day. She gave me labor cost for free, but the part still cost me $220.00. So, now the window stopped working after about 8 months, but I was out of town until a few weeks ago, and I called Ancira. I get Theresa on the phone from the service department. Again, she sounds irritated that I called but grudgingly looks up my information. She proceeds to tell me that the warranty had expired 2 weeks ago and there was nothing that Ancira could do about it, despite the fact that it had not been working properly for several months, and throws in the fact that I did not pay for the labor when they put in the new regulator. I cannot state how disappointed I am with Ancira. I really love my Beetle and would have probably purchased another VW but with service like this, I will not ever buy from Ancira, and probably won't ever buy another Volkswagon period. It would be nice if they would have done the right thing. I plan to let everyone I know about this to make them aware, and so they don't fall into the same problem. As for having it thoroughly checked out by the Ancira servi e team, I was presented with a list of things that needed to be serviced or looked, but struts was not on the list. A couple months later, a friend of mine who happens to be a mechanic, checked it and told me the struts were terrible. He replaced them for me, and my car is now driving much better and the gas mileage has gotten much better also. So, thanks for absolutely nothing Ancira.

Don Dobbs

Dec 2, 2013

This car buying experience has changed my negative perspective of car buying. I really considered buying from Carmax so I wouldn't have deal with haggling. The folks at ANCIRA were great to work with - Wes was very knowledgeable, had tremendous patience and not pushy - Wes along with his manager created a new positive car buying experience for me that I actually enjoy commenting about. I highly recommend this team.

Capt R

Nov 30, 2013

Thank you Carl Carper and Tony Staten for making our purchase experience an enjoyable one.

Roy

Nov 26, 2013

Fantastic dealership! Went in looking from internet and was helped by a great sales associate, Victor Rivera. The dealership was great at getting me into the vehicle that I was looking at and at the price I wanted, but it was Victor's patience and dillegence that truely made the sale. Highly reccomend Ancira and Victor for a new vehicle, they have truely earned my buisness and loyalty.

applelixa

Nov 20, 2013

Ive been to this dealership twice and had the privilege of having christopher brown serve me. He is the most nicest down to earth sales person who will get you what you need. He will make miracles. Talking to him makes you feel comfortable and hes loves his job and helping customers out.

Veronica

Nov 17, 2013

We walked the Car lot on Saturday to get a visual on some of the cars we had selected online. We were very surprised to find Mark Villarreal sales man, walking the lot and answering any questions that way if it was necessary. Although they were not open for business he was very informative about the vehicles we were looking at. We did set up an appointment to return on Sunday, to be able to get test drives on some of the vehicles we had chosen. On Sunday knowing he was very busy with other clients he referred us to Rudy Cipriano. Rudy was very helpful and gave us excellent customer service. We test drove the vehicles we were looking at and I fell in love with a 2013 VW TDI. I personally do a lot of driving and looking forward to getting the gas mileage is known for. Thank you so much Rudy and Mark for your wonderful assistance. The only reason, I gave buying process 4 stars, was because we were looking to trade our older Chevy pick up and were very disappointed with the trade-in value they were willing to give us. So, we decided not to trade it but still were able to get a monthly payment within our budget.

Richard Vasquez

Nov 15, 2013

Rudy Cipriano, is the sales person to see for all your new car needs...

Rich F

Nov 11, 2013

We had the pleasure of working with Bowie and Anthony, who were both candid and gave good bargain room. The dealership is artful and pleasant to spend the few hours in that you will need while negotiating and purchasing a Volkswagen, be it the striking new product or something unequaled, like the gorgeous GTI we drove home in.

A.Harris

Nov 9, 2013

My wife has purchased two vehicles from Chris and has had nothing but the best service threw out the process. So when I decided to trade in my truck I knew exactly who to call. I called Chris and told him I was interested in buying a challenger and the first thing he said was " don't worry, I'm gonna take care of you ". So me and my wife arrive and he's literally outside ready to greet us. We walk in and he offers us some fresh baked cookies and from there we got the ball rolling. He got me exactly what I wanted at I price I could afford and drove home within a hour and half later. So it would be in your best interest to look for Chris Brown when looking to purchase a vehicle from Ancira Volkswagen whether it's a Volkswagen or not!

Chuck Vinton

Nov 9, 2013

Miguel Balderas was our salesman. He was great, no pressure, just honesty. We bought my wife a 2014 Jetta and she loves it. I will recommend Ancira VW and their staff, especially Miguel to anyone I know that is buying a new car.

jose sanchez

Nov 7, 2013

I went there last night and cris brown take a really good care of us he made our wedding gift awesome they help me get my wife the car the was wanting for a long time volkswagen ancira and they excellent customer service make us have a great experience look forward for our next buy with cris brown thanks cris and volkswagen ancira

kcava

Oct 29, 2013

From the time I applied online to the time I drove away in my new car, Jay was nothing but helpful. He was patient, kind and very friendly. I would absolutely reccomend this dealership to friends and family. The service is impeccable and the professionalism flawless. I was extremely happy with the way things went and even happier with my new vehicle. They are my new go to guys for new vehicle in the future. Thanks Jay and Ancira!!Antonio and Karen Cavazos

Mitch Rucinski

Oct 28, 2013

I purchased a 2012 VW Gti from a gentleman by the name of Chris Brown. Let me tell ya, it wasnt the typical hard sell by the stereotypical used car salesman. Chris was highly knowledgeable about VW and about cars in general. It was a very positive experience and was a very easy process always making sure everything was up to my standard. The price was phenomenal and there were no secret loops to jump through. This is my first VW purchase and if anyone I know ever needs a VW im sending them to see Chris at Ancira. Take a look at all his accolades in his office and you'll soon see why hes earned them. Once again great experience great dealer.

Will

Oct 27, 2013

Miguel Balderas helped me greatly in getting out of my 2005 Ford Five Hundred and into a new 2014 VW Jetta. He went to bat with his Manager and got me a better than expected trade value and helped me get my payments below the maximum I set. The contract person was friendly. The only complaint I had with the buying process is that the contract person did not tell me about all possible "options" that I could get and only mentioned one of them in passing, and that was the option for coverage for my tires and wheels.

daybarra74

Oct 22, 2013

After purchasing my car, I took it in to have it looked at as there was some concern with its performance. 24+ days later I'm still without a car and have made two car payments on a car I do not have . Dealing with the service department to try to obtain any updates on my vehicle has also been a task as I've had to be the one to call each and every time to get my own updates rather than anyone calling me. I've been passed from one contact person to another in hopes of getting some answers and have comminicated with all but one. The quality of service, and the quality of this said to be "new" car has been nothing but problems and definitely the worst car buying experience I've ever had! I've made sure to inform everyone I know of this experience as well as the method in which this situation was handled. A month later, repairs are still incomplete and I still do not have the car that I purchased, yet am having to make payments on?! I do not reccomend this dealership to anyone

griffith38

Oct 22, 2013

.Buying a car should be as easy as possible and If you go to Ancira VW and See Mr. Weschenfelder < IT WILL HAPPEN....Such a wonderful car buying experience

copkeil

Oct 14, 2013

My husband and I had an unexpectedly GREAT experience buying our vehicle. Our sales person Wes was very patient with us, he was NEVER pushy or over bearing. Did I mention that we were at the dealership on a Sunday, in the pouring rain for about 7 hours??? As we looked at numerous cars, IN THE RAIN...not once did Wes ever lose his smile or patience with us. He answered every question we had. The sales mgr was great. My husband and I had a budget and the sales mgr made it happen for us. He was very positive and professional.Next was on to financing with Bianca. She was terrific. They were no hidden fees and no promises broken with our agreed price. These three people made my husband and I LIFE LONG customers with Ancira. Thank ya'll again so much for such an easy experience buying a vehicle, ya'll have exceeded our expectations!Sincerely,Mandy and Donald

"BrandonSA"

Sep 18, 2013

I recently purchased a 2012 VW Jetta for my daughter with the help of your salesman Anthony Staten. I was really pleased with the quick and hassle free process of the purchase. I had the car already picked when I came in and we were able to come to a price that fit my needs. Thank you again for all the help and I would definitely recommend Anthony to any one looking for a VW. V/R Brandon

Todd "the man" Zampese

Aug 30, 2013

This is my second car buying experience with Miguel and now worked with Sean as well! I have never had someone do whatever it takes to get a deal done like they have! Talk about customer service (wink face)!! They even treated us to some lunch where we hung out with mayor Castro!!! It couldn't have had a better experience!!! These guys deserve a raise or promotion!!! I will continuing buying all my new and used cars here with them without a doubt!! I can't wait to hang out with them again!

Spencer1572

Aug 26, 2013

As a first time car buyer I was a bit nervous as to who I wanted to do business with, as well as with the car buying process in itself. I must say, after some quality customer service by Mr. Ramiro Cavazos at Volkswagen Of Ancira, I couldn't have felt better about the whole deal. Ram was generously informative to me with my particular situation as a first time buyer, and on top of all details and any questions I had along the way. Anyone looking for an awesome deal with excellent service I will surely be sending your way, Ram. Thank you again, Mr.Cavazos.

Lupelovesjesus

Aug 25, 2013

Chris Brown was wonderful once again with my husband and I. Left happier this second time than I did the first time because of the new Volkswagen bug that my humans and I fell inlove with. Chis Brown was extremely professional and had the upmost customers service with us....

jim crill

Aug 24, 2013

Anthony & Miguel are two of the finest, brightest, uplifting, service without question, and sincerely caring for client care of any young men that I have ever encountered in 50 years of automobile ownership. Ancira demonstrates their concern above and beyond for us through folks such as Miguel & Anthony.

Stacy

Aug 22, 2013

I had a great experience with my purchase from Ancira VW and Joe Mejia is the person to talk to!

Maggie P

Aug 21, 2013

I was extremely pleased with the entire experience at Ancira VW. Anthony Staten was a great salesman and he made the entire process very professional and easy. I highly recommend him.

Steve Berger

Aug 21, 2013

First I did a lot of research before purchasing my Passat, SEL, TDI. I am 63 and wanted to buy a wonderful car for once, and drive it for the rest of my driving days. I have only had it one day, and it will take awhile to understand how to operate all of the features, which it has a lot. Drove the car home, about 160 miles, and it was wonderful. When I figure it out, it will probably get better. My salesman was Jay Lucero, and he was great. Talked to him several times on the phone and he explained all of the pricing, warranty, and any other questions that I had. The transaction was smooth, and the pain of the payments will start soon. O'well. Am loving the car and probably will for many years. The TDI engine has a lot more pep than I ever thought it would. The gas mileage was well over 40 coming home, and it will get better after getting broken in. Am loving it.

LCJ

Aug 20, 2013

ON AUGUST 16, 2013 MY WONDERFUL EXPERIENCE WITH MR CHRIS BROWN ..... MY FOURTH CAR DEAL SINCE 2011 .MY 2012 PASSAT , MY SONS 2008 BMW , MY PARENTS 2013 TDI BEETLE , AND NOW MY 2013 CONVERTIBLE BEETLE WHICH IS TAKING PLACE OF THE 2012 PASSAT . I WILL BE HAVING LOTS OF FUN ROAD TRIPS WITH MY YORKIES ........ THEY LOVE THE CONVERTIBLE .... EVERYONE WHO WANTS TO HAVE FUN BE STRESS FREE SHOULD GO SEE CHRIS BROWN AND PICK UP THERE NEW 2013-2014 NEW TDI CONVERTIBLE BEETLE WE LOVE IT. HE CAN MAKE IT HAPPEN .

Lisa Coffey-Jordan

Aug 20, 2013

You are great !!!! Are first visit with you a year in Nov. you pushed us for deals on our son that are benefits like the Tire warranty .......A 20 year old in deed needs it ..... now here we were again with you just Friday August 16, 2013 and you are still the same a very professional finance man and got the job done for us one more time ........... Thank you for the fast helpful friendly service.

OrangeCuseGuy

Aug 20, 2013

OK, first time buying a brand-spanking new 2013 Jetta TDI here... I had a great experience! I was referred to Chris by a friend who bought several vehicles in the past month. He distinguishes himself with confidence and extensive knowledge of the inventory on hand. A genuine, caring fellow... he owns a large share of Ancira's successful track record... just look at the plaques on his wall!! You won't be pressured into buying a "Premium-navigation with everything on it"; I understand dealerships are businesses making a profit, but honesty is what you'll find here and I think that's the best quality to have whether store manager all the way down to the sales associate. The purchase process took longer than expected, but I wouldn't rate it below 4 stars because that's to be expected. I couldn't have had a better car buying experience. The distinctive qualities Chris exudes reflects great credit upon himself and the Ancira dealerships as a whole. Great job, man!

Rodolfo Jasso

Aug 20, 2013

This was my family's first time buying a new car. I do not regret making the trip to San Antonio to Ancira VW Dealership. In no time, Mr. Victor Rivera had my family test driving our future new car, a Jetta TDI. Mr. Rivera was very courteous and had enough patience to go over every detail answering all my inquiries about features of the vehicle making this a tremendous experience for a first time buyer. The closing process was very smooth and straight forward showing the quality and excellent customer service oriented staff working for Ancira VW. Thanks Again! looking forward to go back and recommend future buyers.

Keith M

Aug 19, 2013

Internet price is what attracted me to Ancira VW. Victor Rivera cemented the sale. He was very knowledgable about the Jetta TDI. Victor took all angles of pricing to the sales manager and easily we came to an agreeable price. Since I decided not to trade my present car in, Victor offered to drive it to my house(50 mi away)! Outstanding customer service. No high pressure sales. Will definitely return in the future. Loving the Jetta, my first VW since my '74 Bus!'

Alexandra

Aug 16, 2013

Sean Galligan helped me get the car of my dreams! Sean and his team were able to meet my requirements in order for me to leave with the brand new 2013 TDI Jetta within 3 hours!. Great place! Great service! I will forever be a loyal customer at Anceria VW!

Joe T.

Aug 16, 2013

Mr. B. Ibarra represents Ancira VW very well, for he is well informed & knowledgeable about the vehicles this dealer sells.

Jon and Beverly

Aug 14, 2013

We brought my VW New Beetle, which we bought at Ancira is 2005, in for service due to a "Check Engine light" being displayed. After being told the cost of the repairs and because the Beetle had just gone beyond the extended warranty time frame we decided to shop for another car. On previous service trips we had visited with Chris Brown, so we ask for his assistance. He was so very cordial, patient, knowledgable, and helpful. We found and bought a beautiful new Passat the same day. Both my husband and I are very pleased with the way the day unfolded. Thank you Chris!!!! We would surely recommend Chris to anyone.

Hellen

Aug 13, 2013

I just bought my first VW and had the best very experienced salesman. He is so knowledable about vehicles. Not pushy and explains everything so thoroughly. I would recommend Marc to family and friends. I will go see Marc if i want to trsde in the future. Msnager and everyone are very informative.

ALG

Aug 12, 2013

Had an excellent experience with Marc Peterson at Ancira, I recommend him. He is very pleasant and knows all about the cars he is selling. It was a pain free quick experience.

Carmen Marcos

Aug 12, 2013

Our experience at Ancira was really good. Rudy Cipriano knows how to show and sale, they are all very professional and it was a pleasure shopping the car there. Thanks to all the staff, Rudy, Antony, Bianca.

Mr. Todd

Aug 11, 2013

It took me two hours to fill out paperwork and walk out the door with the exact car I was shopping for!

Butch

Aug 6, 2013

Went wiith my 2012 Jetta TDI for 30,000 mile check up and came home with a 2013 Passat TDI. Was in and out quickly. Treat great. Thanks Butch

Corey

Aug 5, 2013

I recently just purchased a VW Passat and I had a pleasant experience from the Vw dealer. The whole process was pretty strait forward. My salesman Mr. Wes Weschenfelder was very knowledgable about the various vehicles I test drove knowing everything about them. He even offered suggestions as to how to use the various systems in order to have the best enjoyable experience with my new VW. The VW facilities were very nice as well. I do wish they were open on Saturdays but they are open on Sunday and beggers can't be choosers. Overall, I am very happy with my purchase and if your looking for a VW in San Antonio I would reckoned this dealership over the others.

Carlos

Aug 2, 2013

This is the third vehicle I've had the pleasure of purchasing from Ancira, they have a customer for life. Excellent selection, competitively priced without all the hassle. My salesman Chris Brown was fantastic, a car enthusiast with a commitment to excellent customer service. I inquired online, picked out a color, and signed some paperwork. This is what car buying should be! Thanks Again!

"Drove 300 miles for a new car"

Aug 1, 2013

If I could have given Chris a 100 stars I would have. The experience at Ancira was a very positive one. I had shopped for a car for several months, and researched the various autos on the internet. I liked the mpg the Passat promised. I live 300 miles from San Antonio and was thrilled to get 51.4 miles per gallon on my trip home. Everyone we encountered at Ancira was very friendly and helpful. Great customer service. Thanks to Chris, Sales Manager Anthony and Finance Manager Bianca for making it all a memorable experience.

jb

Aug 1, 2013

Mr. Rudy Cipriano at Ancira Volkswagen in San Antonio TX was my dealer. This was the second Volkswagen I have purchased. He was my dealer the first time also. I went back to him because he scored a 10 in all areas that relate to a dealer who can help you when trying to decide on purchasing a car. When you go to buy a car you want to work with someone who you can trust and you know has given you the best service available. When I decide to buy another vehicle in the future I will be sure to go to him first.

Rlarumbe

Aug 1, 2013

I had a great experience buying my 2013 jetta, the treatment and service was Great. I would definitely recommend this dealer and sales man Victor Rivera. I also liked that they have a large inventory to choose your vehicle from. If you are thinking of buying a car go to Ancira!!

Sarah

Aug 1, 2013

I showed up unannounced at Ancira VW after seeing the used car I wanted on cars.com. Joe just happened to be available at the time, and was very warm in greeting me. He was a straight shooter, telling me exactly what to expect for my trade in. It was lower than I wanted, so I went to CarMax to see if their offer was better. It was. I called Joe back, and after he consulted with his appraiser, he said they could match the price. I had to wait a little while the finance office was processing other people, but I just used the time to answer some emails using their wifi. Overall, a painless experience with a down-to-earth guy.

D. Zuniga

Jul 31, 2013

I was so surprise by the wonderful service I received at Ancira Volkswagen. My sales person was just as wonderful as the experience of buying a new car. Never did I think that I would get offered such a great deal! I had already been approved by my bank, but Ancira got me a much better interest rate through another bank. Everyone at this facility was so nice and polite and of course my sales person was professional, patient, and just so down to earth. (this helps). Thank you Weiss for being such a great person and salesman! I would go and buy a car from you every year if I could. I got an awesome deal on a 2013, and thanks to everyone at Ancira Volkswagen and of course Weiss.

David Hernandez

Jul 31, 2013

On July 12,2013 I bought a 2012 Used Volkswagen Jetta for my Daughters from another Dealership ( Mistake #1) We had the car not even 2 days and we had this Loud Roaring Noise coming out of the Rear Tires, the Dealership I bought this Car From quickly washed their Hands and said "it is a Used Car" I called Ancira Volkswagen Service Dept. to setup an appointment to see What was going on with The Car, Mr Ariel Hernandez answered and we setup an appointment for Mon. July 28th 2013, I dropped off the car at 7am (Convenient Service Hours) and He said He would call me, in about 2 Hours he Called with News that My Bearings were shot thus the Noise He said it would be around $550.0 or so and for me to get in contact with Dealership about Helping Out with cost, after I explained to him the situation , He went the extra Mile and double checked to see if warranty would Cover Repair, Lo and Behold Warranty Covered The Repair, Mr. Hernandez is a Genuine Person Who went beyond his way to try and Help Me and My Family with This Concern, Its People Like Mr. Hernandez that has allowed Mr. Ancira to continue to exemplify the True Meaning of Customer Service, In this World that we live In, Its Good To Know that their is Still People that CARE about Their Job and Put aside Their Interest (Meaning He could have just charged me and not bothered to look up warranty for the sake of him making Bigger commission, But He Took His Customer Service To the Max ) for the Good of The Company, Bravo Mr. Hernandez ! Bravo ! Thanks for All Your Excellent Effort, David Hernandez Ancira Customer For Life

Janet

Jul 31, 2013

My husband and I recently bought a 2012 Jetta TDI Sportwagon at Ancira. Our salesman was Rudy Cipriano and I couldn't have asked for anyone to be more helpful. He answered every question we had. If he didn't know the answer immediately, he found someone who did. The dealership was very busy both days we were there, so they must be doing a great job.

BernieCD

Jul 29, 2013

I am very pleased with the whole buying experience. Mr. Rudy Cipriano was able to help me find the vehicle I was looking for at the right price when other dealers just told me it was out of my budget! Did my credit application online and by the time I got to the dealership it was just a matter of doing some additional paperwork and we were done. Got a great deal at a low interest rate on a 2013 VW Tiguan SEL. We drove all the way from Ft Hood Texas but it was worth it. Thank you.

Firsttimebuyer

Jul 29, 2013

This being my first car buying experience, I had heard so many horror stories about how awful the process is. I must say, not the case at all! Wes Weschenfelder was the dealer who helped me out and immediately I felt so comfortable. Very hospitable, genuine, and overall a very pleasant experience. He helped me find exactly what I was looking for right away and did his best to work with me (with me being a first time buyer and whatnot). Quick,easy, and painless. No beating around the bush, no manipulation, no false leads. I would definitely recommend buying from Wes or the Volkswagen facility.

Bobby Davis

Jul 27, 2013

I have recently purchased my second VW from Ancira and have recommended them to family and friends and will continue to do so. My salesman Jay was out to lunch so Chris stepped in and was great. I think team is the theme this dealership operates by. I have just dropped in for service and the service team was welcoming and very efficient. This is a great dealership and a pleasure to work with. Allow me to brag about the Jetta and Passat TDI models. If you are looking for fuel milage you need not look any further. My 2012 Jetta averages 39 MPG in town and over 50MPG on the highway! I am still on my first tank of diesel in my 2013 Passat but I have driven 275 miles on 3/8 of a tank. If you are ready to buy a new car RUN do not walk to Ancira VW and buy the Jetta or Passat TDI you will be glad you did!!!

Melissa D.

Jul 27, 2013

I was in the market to purchase a nice, used jetta. Marc Peterson, from Ancira VW, was the best! I went to other dealerships and returned to Ancira because of the excellent service I received from him. I ended up buying a new jetta because the price was fantastic! I would definately recommend buying a car from Ancira VW!!!!

Jdstory

Jul 27, 2013

I have purchased 3 vehicles from this dealership. Two new and one used. They are excellent. Professional and honest. Fair on price, great on service a pleasure to do business with. All other dealers should learn from this company.

JamesW

Jul 26, 2013

I have been purchasing cars for 15 years and I have never been treated better! There was no typical dealership BS. They are very upfront and honest (as it should be) and value your time. Sean Galligan my salesman was top notch and a class act. I am sold on Ancira auto group for life after my first purchase.

Kris Raney

Jul 24, 2013

Rudy and Mark were great sales people, I did not feel pressured at all and I got everything I wanted in my new VW. Rudy worked to get a small issue resolved and made sure my husband and I were completely satisfied. Thanks!

Valeria Tokarz

Jul 24, 2013

I was very impressed with the service I received from Ancira Volkswagen. Victor Rivera helped me out on the purchase of a 2013 Volkswagen Jetta. He was very knowledgeable, friendly and very professional. I felt very comfortable working with him and felt that he was looking out for my best interests. Overall, my experience with Ancira Volkswagen was very pleasant and I highly recommend this dealership, especially Victor Rivera to help you out.

Felipe Spursfan

Jul 22, 2013

I have a Volkswagen dealer in my hometown but they could not offer a deal anywhere near as good as the one that i got at Ancira VW San Antonio. So i drove 160 miles to this dealership. Mr. Joe Mejia wad very knowledgeable and incredibly helpful.I got to the dealership kinda late and we started the whole process about one hour before they closed but they stuck there with me so i could drive home in my new Passat. Which is more than I can say for some of my local dealers. I will be definatly going back when I'm ready for another new car. A big THANK YOU to all the people at VW Ancira of San Antonio.

Jose F

Jul 19, 2013

Joe Mejia was a great pleasure to work with in purchasing the vehicle. I was very satisfied with the service and the purchase. He even shared his sandwich! lol

Ivy

Jul 17, 2013

Sean was great and helped me find the perfect car to fit my wish list and budget! I was never Pressured and felt like a valued customer, rather than a paycheck!

KAT G

Jul 17, 2013

Chris Brown at Ancira VW did an excellent job. Everything was completed in a timely manner and went very smoothly.

Luigi

Jul 17, 2013

Ancira VW provided one of the most relaxed and pleasurable car buying experiences I've ever had. Their salesman, Sean, was an affable and pleasant young man. He was friendly and extremely knowledgable. The finance department was equally impressive. I cannot more vehemently recommend this business.

Jason

Jul 16, 2013

This was by far the easiest car buying transaction I have ever had. Chris was extremely knowledgable of the product and I could even tolerate the finance guy trying to sell me tire coverage and extended warranties. Ancira really tries to make it easy.

M Ochoa

Jul 15, 2013

My wife and I were looking for a new vehicle and we were not sure which one we wanted. Mr Anthony Staten was very knowledgeable and patient with us. He showed us several vehicle models and never complained once. This is our second vehicle we purchase from him and he will be our salesman when we are ready for a third.

Kierstin

Jul 12, 2013

Ancira VW was extremely helpful for us. We started out with the service department on my Rabbit that had just quit running. We worked with Theresa who was more than willing to answer a million questions and was very pleasant. She then introduced us to Anthony to help us decide what to do about our broken down car. He worked with finance and gave us an idea of what our options were. We did finally decide to trade in for a new car and Anthony was always pleasant despite his many trips back and forth from finance. They were great about working with us on getting our payments to a number we could work with and I was able to drive away in a reliable vehicle. I would recommend any department of this facility to anyone. I never saw a sour face the whole time from employee or customer.

Caitlyn

Jul 11, 2013

I went to Ancira Volkswagen in San Antonio on Bandera and purchased my first car. The sales rep that helped me, Sean Galligan, went above and beyond to make sure that I had anything I needed to be comfortable while I was there looking and also did his very best to help me find the perfect car for me. I am extremely satisfied with my purchase and I'll definitely be telling anyone I know that's car shopping to go to Ancira and ask for Sean :)

Armando Herrera

Jul 7, 2013

I was very impressed with Seans customer service at Ancira Volkswagon in San Antonio Texas. The Laredo area was not able to work with us. Sean made it possible for us to bring home a 2013 beetle and made us a very good offer. Thanks for your hard work and best of all making us happy customers.

Jessica

Jul 7, 2013

Joe took time to explain every feature of my new car! He was professional and courteous the entire time and made the car buying process fun and easy

Patricia Lynn

Jul 6, 2013

I bought my 2013 VW Passat at Ancira VW from Victor Rivera. He made the buying experience one I will never forget. Such a gentleman and there was no pressure. I would recommend Victor and Ancira VW to everyone looking for a great car and an outstanding dealership.

ERIK

Jul 5, 2013

Since Ancira opened a new office in LRD I was very pleased with the customer service and the whole staff

Rosie R

Jul 3, 2013

I was not in the market for a new car and was quite satisfied with my 2010 Jetta Sportswagen, but after receiving a solicitation from Volkswagen I contacted Ancira to see what they could do for me. Tony was helpful, patient and persistent in convincing me that trading my used car for a new one could be a win-win experience, which turned out to be true. Ancira gave me a good deal on my trade-in and gave us the use of a free rental until the car we asked for was delivered to their lot. I would still be driving my older model VW if it hadn't been for Tony. Bravo!

Cschulze

Jul 2, 2013

This is my second car through Ancira Volkswagen and I have nothing but great things to say about them.

Everett S.

Jul 2, 2013

I was very impressed with the service and the dedication Sean put forth during my purchase of a new vehicle. He was very knowledgable and showed excellent customer service. I travelled from Killeen to visit this dealership and it was well worth the trip. I highly recommend this dealership to anyone in the market for a new car!

Happy Passat Owner

Jul 2, 2013

Great service Tony Staten! Thanks for swapping out wheels and overall great service. Also thanks to Bianca in finance for a great rate! Best car buying experience ever!

Alicia

Jul 1, 2013

Tony Staten is an excellent salesman. If you need a VW from Ancira he's someone who will go out of his way to help the costumer and make things easy. Great experience. Thank you!

Julia O. Moran-Lopez

Jul 1, 2013

I recently purchased my second vehicle from Ancira Volkswagen. The first vehicle was purchased about a year ago, while the second one I acquired recently. Both cars have been a Jetta TDI with the premium packages. Each time I go into Ancira Volkswagen, I always feel welcome and appreciated. The overall experience has to be the best car buying experience I have ever had. From the first day of shopping for a vehicle to the actual day of purchase and even throughout my service appointments, the entire Ancira Volkswagen team has truly made the effort and has succeeded in making me feel like a priority while exceeding all expectations. The first car I purchased was my first Volkswagen, I had many questions and was rather skeptical. The salesman I met, Jay Lucero, was nothing but patient and knowledgeable. Each question I had was answered honestly and patiently (even when it was asked more than once). We worked on coming up with a deal for hours, and not once did I feel rushed or was Jay pushy. The day I decided to purchase my vehicle I drove off in it satisfied and confident that it was the best deal for me. I will continue going back to Ancira Volkswagen for all of my car buying needs. I would truly and sincerely recommend the entire team.

Roberto C Martinez

Jul 1, 2013

The best service I have ever encountered in buying a new car.

Art Ibarra

Jun 29, 2013

Joe Mejia has given me an excellent experience again for me a second time. He is very thorough and finds ways to make a deal possible. When I purchase my next vehicle, it will be with Joe Mejia at Ancira VW.

Janet-Odessa

Jun 28, 2013

From day one and 4 days later that I drove my Car off the lot... the Team and Joe was very helpful with my new purchase . I am so please with my New "Bug" I was able to get the color and features that I wonted with the price range for my budget. I will most certainly purchase my next car with Ancira of San Antonio.

Shake&Bake

Jun 27, 2013

This was my second online purchase, but first at Ancira. I will say that this was the smoothest transaction of the two. I am from Midland and therefore, vehicle prices are quite a bit higher than in other places i.e. San Antonio. Dealing with Tony has been such a pleasure, leaving me and my wife with very positive buying experience. The whole team at Ancira, from Tony to his manager and the finance department were great to deal with. I will be returning to Ancira for my next vehicle purchase from Tony. If you are interested in a no nonsense sales approach, then visit Tony at Ancira VW. FYI, I purchased a '13 Jeftta TDi and couldn't be happier. THANKS AGAIN Tony and the Ancira Team!

Cgc Ritchie

Jun 26, 2013

Had a wonderful experience dealing with Mr. Chris Brown of Ancira VW. He made the process very enjoyable and I will be buying my next car from Chris because of this. I would highly recommend that anyone looking at buying a car give Chris a call it will be well worth it. GOD bless you, Cgc Ritchie

Stella's Dad

Jun 25, 2013

Joe Mejia is the salesman of salesmen, hands down. Professional, knowledgable, efficient, honest and patient. What more could you ask for when making a major purchase? Mr. Mejia created a family atmosphere that allowed us to relax and enjoy the experience. We've purchased 4 cars with the help of him and his team. Here's to 4 more Visit Ancira VW before any other VW dealer, you will not be disappointed

GuillermoJG

Jun 24, 2013

I really don't remember how many cars I bought in the past, but I remember when we had a good or bad experience on it. My visit, yesterday at Ancira VW, was a great experience because the Bowie Ibarra's support. He really knows the product and because that, he certainly support me with my decision. He spent 5 hours just to be sure I select the best car for my daughter. Since the first minute to the last at Ancira's, we received a great service from Bowie. I strongly recommend Ancira Dealership if you're thinking about a new car and also recommend to work with Bowie to reach your goal.

RT

Jun 15, 2013

This was my first car purchase and Marc an the team made it a great experience. I had the Jetta SE picked out and Marc made the numbers work and off I drove. Simple as that. No games or hassle. I will definitely tell people about Ancira and Marc for their next purchase- thanks again guys!

Steven

Jun 13, 2013

Went into Ancira VW after being treated terrible by two previous car dealers. They assumed I didn't have any money because I was dressed in jeans and a t-shirt. Annoyed and ready to buy a car I went into Ancira VW and met Jay Lucero. He treated me with respect, and made leasing my first new car an incredible experience. I got a heck of a deal, and the entire time I was treated like a human being and not a paycheck. Moreover, he made sure the process was as easy as possible for me. I walked out in three hours with brand new 2013 Jetta. I would definitely recommend Jay Lucero to anybody buying a car. He is the embodiment of what every other car salesperson should be.

R7502Whit

Jun 10, 2013

Zero thrash to purchase a new car. Internet pricing was most competitive in the Nation. Jay Lucero was very easy to deal with, gave me his cell number for any questions, and was genuinely thankful I bought a car from Ancira. Easiest car purchase I have ever made. Highly recommend.

JGrantham/SFitzpatrick

Jun 8, 2013

Marc Petersen is a great advocate for Ancira Volkswagen. He was efficient, knowledgeble, professional, and made our overall experience enjoyable. He knew what questions to ask in order to find us what vehicle suited our needs in our limited time frame. We were looking for a safe sedan for our family but we wanted to still drive in class. Marc immediately showed us five great options and we narrowed it down to two based off of Marc's expertise. We appreciate and value the fact that we were able to drive away with a new 2013 Passat the same day. Marc was attentive and is a true asset to Ancira. He has followed up with us to see how we are doing and has made us feel part of the Ancira family. We would highly recommend Marc Petersen to our family and friends.

Michael & Elke Allen

Jun 3, 2013

We were just looking and were undecided on what model we wanted to buy but Sean Galligan answered all of our questions and we had many. He was very knowledgeable about every vehicle and was very impressive. We decided on a Jette TDI after looking at many, thanks to the patience of Sean. He made the experience very pleasant and stress free! Car dealerships need more Seans!

Patricia Sweet-McCormick

Jun 1, 2013

Our Memorial Day shopping experience was a good one AFTER we met Marc Petersen at Ancira. Before that it had been very hectic and disappointing. We are now the proud owners of the VW Jetta SE and are very happy. Marc got us the deal that we needed and the trade-ins necessary on our 2 vehicles to get the deal done. I would highly recommend Ancira and their very professional team for your VW needs. And Marc was absolutely the BEST...

E.M.

May 31, 2013

My wife and I recently purchased a new Beetle from Ancira VW. Tony was our sales person and he was the best sales person we have ever had the pleasure of working with. He gave us the time that we needed to make our decision. He gave us all of the tools that we needed to make the best choice for our needs. He was very patient while we went back and forth on the vehicle color and trim level. Overall, we had a very pleasant experience and would strongly recommend Anthony Staten for anyone that wants a hassle free car buying experience. Thanks so much Tony. Best,

Tiberio Erdely

May 31, 2013

Anthony Staten Was very helpfull and the best thing NO HASSLE. I highly recommend dealing with Mr. Anthony Staten

Deb C "Spurs Fan"

May 30, 2013

We showed up just looking, not sure that we wanted to buy, but Mr. Rudy Cipriano helped us to walk thru the process and found us a 2013 Passat TDI that meet all of our needs, and we could not be happier with his service or the car. I would also like to thank Ms. Bianca Sifuentes in finance and Mr. Abel Benitez in the Service Dept. for my beautiful window tint. Ancira Rocks, but please bring back Jackie she was so cute in those commercials.

gustavo

May 30, 2013

Just talk to Sean he will take care of you.The service was great and we had the Jetta delivered to our house free of charge.

AurelioR.sanchez

May 29, 2013

we were so pleased on how they help us chose the right car, telling us everything we needed to know about the car.

Mercedes R.

May 28, 2013

I want to thank Mr Joe Mejia for all his help in the buying process of my new Jetta, I'm from Laredo and i received a better offer there in San Antonio Than here in my city. Good Job Mr. Mejia! Thanks for your effort.

Rambo

May 28, 2013

Aside from some miscommunication the process went smoothly. Will be back when it's time to purchase a new vehicle.

Norman Fam

May 27, 2013

We had a wonderful experience purchasing our very first VW! We purchased a Passat, we love the car, got a tremendous deal and we were never pressured by Tony or any of the staff. We would highly recommend Ancira and especially Mr. Tony Staten, nothing short of excellent!

Tim

May 27, 2013

After doing a lot of homework before visiting dealers, we knew what we wanted. A 2013 volkswagon passat. We visited the volkswagon dealer in Corpus Christi and it was a miserable experience. We had the most annoying high pressured goofy salesman known to mankind. He would not take no for an answer! We tried leaving multiple times, but he found a way to keep us there. He even tried to guilt us by saying "do you have kids? Well i do and im a full time student". We were so sick of that salesman, we looked elsewhere. We took the drive down to San Antonio to Ancira Volkswagon and met Sean Galligan. He was 1,000 times better than the guy in corpus. Within an hour we found the car we wanted and got a price $3,000 cheaper than corpus. Also, he got us a monthly payment we could afford. Sean made buying a car very relaxing and a wonderful experience. Highly recommend Ancira, and Sean Galligan. Thanks Sean!

PLMillerMD

May 25, 2013

We leased our Jetta GLI through Ancira VW in San Antonio. Took no time to arrange once we decided on the car we wanted. THey took care of all the details and delivered the car to our doorstep with all paperwork in order. No small feat, since we live an hour and half from the dealership! The sales person did a great job explaining the car, and helped us set up and configure blue tooth phone and iPod setup. Very professional, and very clean. Choose this dealership for no hassle ease of use leasing. Ask for Sean and Anthony to facilitate your lease and deliver your car!

"JK"

May 20, 2013

We could not have had a better experience buying a car! The process was fast and professional!

BrandyM

May 19, 2013

Excellent! This is my husband and I's second time buying a vehicle from Mr. Joe Mejia. Wonderful salesman with exceptional knowledge of the vehicles.

Robles

May 14, 2013

Mr. Chris Brown is an excellent sales associate . He knows his job and represents Ancira very well. We are very happy with our new beetle and the attention and service we received. Thanks again to all at Ancira and 5 stars to Chris Brown.

Zach

May 13, 2013

My experience with Ancira was excellent. Hands down the place to buy a car in Texas! If you're looking for a new car, the search stops here. I worked with Chris Brown to purchase my 2013 Jetta GLI. He gave a clear explanation of the car's components and the negation was painless. I went to several dealers in Austin, Houston, and San Antonio and Chris was the only salesman I encountered who wasn't pushy and knew the specifications of the car inside and out, without having to use a cheat sheet. I would HIGHLY recommend working with him! Mike, the dealership manager, was also an excellent gentleman to work with and gave me a great price on my trade in. I myself work in sales and value customer satisfaction and service, this dealership has it down!

Maureen

May 11, 2013

So easy to buy my new Passat at Ancira with Chris Brown!

VW for life

May 10, 2013

As a first time buyer, my expierence was awesome n easy.. (: Not knowing what to expect my salesman Joe, took great care of me with helping me understand there services n all. Very respectful and will not forget Joe and all his help, greatly appreciated. I couldn't be more greatful and happier with my NEW CAR and services.

A.J.

May 5, 2013

What a great experience! It was so easy! My salesman Jay took great car of me. He had the car I had picked out online pulled up, and ready for a test drive with the best possible price. No haggle no pressure! There was no time wasted getting the car I was trading in approved. The entire process took less than one and a half hours. I will buy all my VW's from them!

Michelle

May 5, 2013

We were so impressed with the quality and efficiency in dealing with Ancira and internet sales group, and working with Marc Petersen was the best! Best pricing and best service than the two other dealers in our metroplex. We drove from Austin to San Antonio due to the high level of service and lowest price for VW 2013 Jetta SEL w/nav. If you don't have a lot of time and want to get to it and get it done at a good price with a pro, call Marc and he'll take care of you! Best service yet, and this is our 3rd VW purchase!

Karen

May 2, 2013

I originally went to the internet website, looking for a Volkswagen dealer in my area. Ancira was listed, I went to their website and started the process. This was my first new car purchase, so finding the right dealership was very important to me. Anthony Staten was my sales professional. He was patient, polite, efficient and very professional. He impressed me with his mannerism, he made feel comfortable and welcomed. He explained all the details with me. I had an idea, which car I wanted to purchased. And he was very helpful. The test drive was great! In addition to Anthony Staten, I would like to acknowledge, Internet Sales Rep Karissa Fernandez and Finance Manager Bianca. All three of these individuals have my utmost respect and I appreciate them creating a wonderful first-time buyer experience. I love my 2013 Volkswagen Jetta S.

C. Harris

May 1, 2013

Sean Galligan and Miguel Balderas really impressed me. Not once did I feel like I was being upsold into a pricier vehicle, which has been my experience with other purchases; nor did I feel rushed into my purchase. Sean took the time to help me evaluate what I did/did not want and need. Miguel explained all of the vehicles extras thoroughly. I'm very happy with my purchase. If you ask for one of these guys, you will be too!!

Golfer1981

May 1, 2013

Mark Villareal and Anthony were superb in their treatment of me as a customer. There was no "typical car salesman pressure" I would strongly recommend the dealership, and already have. You will be treated fairly and with respect. Great job - Great Car.

"MattNB"

Apr 29, 2013

Had a great buying experience with Mark Villareal. I recommend coming to Ancira VW to buy your next car.

Happy Camper

Apr 28, 2013

I went into dealership with not very much hope. But Joe my sales agent change all that. I was very pleased with his customer service and drive and determination to not give up on me. I was very impressed with his knowledge about the car I purchased. I really appreciated having him as my agent. I loved the way he took out the time to show me around the dealership and introduced me to people that I could contact in case I have any questions or concerns. Joe you are the greatest and I thank you so much

Alli R.

Apr 26, 2013

Received a response from Rudy in record time after posting inquiry on VW site. We had to comb the state to find the exact vehicle I wanted, but Rudy was extremely helpful AND PATIENT during the process, and my new vehicle arrived in San Antonio in well under 48 hours! I even called another local dealer to inquire about a new 2013 VW Beetle and spoke to a salesperson who stated he would return my call in a few minutes. HE NEVER CALLED BACK! The Ancira team is awesome and I am EXTREMELY happy with my new ride. Thanks, Rudy!

Frank G

Apr 26, 2013

I am extremly satisfied with the friendly, courteous, and professional service I received from Chris Brown at Ancira VW. He streamlined the buying process for me, at the same time making sure to explain all the features of out new Passat Sel. Chris really went the extra mile to ensure I had all questions answered and I believe that Ancira VW is lucky to have a person of his caliber! Thanks, Chris, and thanks to Ancira VW! Frank G

Kattie c.

Apr 26, 2013

Chris brown was VERY helpful this beig the first car I but on my own he made it seem soo easy hich it is! I went in on Sunday and bought my brand new vw Jetta TDI the next Wednesday ! I will defiantly go bk to him next time I need a car or want to refer a friend!!

"Sylvia R."

Apr 22, 2013

I was looking to see about a new vehicle, did not have time to come by the dealership, due to my work schedule. Rudy asked what I was looking for in a vehicle, took my info down, and by end's week drove off with a new vehicle. Never did I dream, I would get one, I am a previous VW Jetta owner, love the car, just wanted a newer model. My older Jetta had reached almost 87 plus something miles, and was due an oil change, and some minor repairs. My son's college graduation is coming shortly, I knew I did not have the extra money for the repairs, spoke to Rudy, and he was able to get me in a vehicle that I was 100% satisfied, with all the features with my new car. I recommend anyone to see Rudy C.at Ancira!

Ricardo Hernandez

Apr 18, 2013

Was looking for a 2001 to 2006 jetta. After I noticed nothing but newer and more expensive cars I kinda was scared. Though buying a used oned is also taking a risk as jettas can get pretty expensive to fix real fast. Rudy showed me what he could do for me. I bought a 2010 jetta that I don't have to worry about fixing with the coverage I have. You can't go wrong with a certified preowned. With a baby on the way my 50 $ deductible has me worry free. My wife or I won't have to worry about a thing we are covered with a reliable car. I love it.

SSpry

Apr 18, 2013

Upon finding the vehicle I was looking for online at Ancira, I left an. Internet message and within 10 minutes I had received a response. I spoke with Marc Peterson over the phone and set up an appointment to test drive the vehicle. Once at the dealership Marc was very professional and went above and beyond to make sure my buying experience went well. Thank you Marc, for the hassle. Free experience.

Travis

Apr 15, 2013

My wife and I were very happy about our experience an Ancira Volkswagen in San Antonio. Bowie made the experience as painless as possible and made the car buying process fun. He was very enthusiastic, knowledgeable, and friendly throughout the experience. I highly recommend Ancira Volkswagen and Bowie. Request Bowie and you cannot go wrong.

WhoNeedsAPrius

Apr 12, 2013

The story begins when my wife's EOS needed an oil change. We've had it for a year, it has 10k miles on it, it was service time. We pull up, drop off the car, and start wandering around looking at all the new cars. Then Chris came out. I figured I'd have some fun and asked to see "mini vans". I don't know anything about cars, I didn't even think VW sold vans. Chris had two. I was impressed. I actually like vans, but my wife turned white and walked off. Over the next hour or so we were all having a great time looking at cars, talking about colors and features... Before I knew it, we were buying a new car. Sitting in Chris's office, staring at the rows of Salesman of the Month (I think the past 3 years, all 12 months, are represented) and pictures of his daughter and wife, I never once doubted a thing he said. Because I looked it all up on my iphone. All true. Wow. Salesman of the month? Year? I'd say Chris should be the Owner. Ancira should have parades for this guy. I never felt pressured, intimidated, mislead, etc. He made the deal work (we traded in the EOS and my old Prius, since the new Passat gets amazing 40-50mpg and it's not a shoe box), and even though I lost money on the trades, Chris Brown got us pretty much the lowest price ever. He actually did "make it work". In closing, go to this dealership if you want a new car, ask for Chris Brown (just like the singer). Amazing service, super nice guy, parades.

karma and eugene

Apr 11, 2013

i highly recomend ancira volkswagon and marc petersen to anyone that is looking to purchase a new car.......great and friendly staff...very clean dealership ....marc was able to find us a vehicle that met our budget and it was the vehicle we were looking for....great sales person with a great attitude.........

Sylver8989

Apr 11, 2013

My husband and i had been looking at cars for a few months but had not test drive anything or even visited a car lot. His mom had bought a cat from there a year ago so we decided to go there. Well our car salesman Rudy Cipriano came out and greeted us right away. He went straight to the point and started telling us all about the features on a 2013 Jetta and we actually bought it that day! I could not be any happier with our purchase! Thank you!

M. Agosto

Apr 10, 2013

Truly a great experience. Sean Galligan was a gentlemen throughout the entire process. He answered all my questions and then some. The atmosphere was a pleasant one, no pressure at any given point. Management was willing to work a deal to benefit the buyer and match fair market prices without hassle. Thank you Sean for such tremendous experience. I look forward to see you in 10 years.

Richard E.

Apr 10, 2013

I just purchased a 2013 VW Beetle from Ancira. Marc Petersen was my Sales Consultant. He did an excellent job finding the vehicle we wanted; arranging for a trade-in; and getting us the best deal. We are very pleased with our new car and the experience.

Luis Correa

Apr 9, 2013

We received great patience in purchasing a VW Jetta from Mr. Victor Rivera. He was very thorough in showing us various vehicles explained in great detail all the reasons to convince us that the new Jetta that we chose was a better deal than wanting to purchase a used vehical and he was finally able to find the car that included at least 80% of equipment that we wanted in a vehicle. He worked very deligently to get us to arrive at a comfortable monthly payment which was our main reason for purchasing another vehicle.

Mercedes Fanatic

Apr 9, 2013

My purchase experience was quick but detailed. Joe Mejia is an excellent sales person! Very friendly and knowledgeable. Joe and the finance team did a fantactic job in getting me the best finance deal. I would recommend Ancira VW to all my friends and family. 5 stars for Joe Mejia!!

John C

Apr 8, 2013

I just purchased a new Passat and wanted to thank Chris Brown for making the entire procedure so simple, stress-free and fast. This was my first experience with an Ancira Dealership and everyone from Chris in sales, Mike in the Finance Dept. and the Sevice Dept. were friendly and eager to offer assistance. Thanks again.

Sophia S.

Apr 6, 2013

I had an AMAZING experience purchasing a vehicle from Ancira VW. I wanted to take a moment to brag about the service I received from Joe Mejia and the VW Ancira team! Joe Mejia is an incredible asset to the dealership! Joe bent over backwards to work around my busy schedule, (I'm working full-time, attending evening college classes Mondays through Thursdays, and had a mid-term exam the week I purchased my 2013 Jetta). Joe was super friendly, extremely patient, listened attentively, helped me find exactly what I was looking for, and took great care of me! I got exactly what I had hoped for on my trade-in, got a fully loaded, 2013 Jetta for a great price, and a refinance to a MUCH lower interest rate than I was paying previously! I'm in love with my new car, and will definitely be referring everyone I know to Joe Mejia at Ancira VW! Thank You, Joe!! :D

davidjimenez

Apr 4, 2013

I had a great experience with Sean Galligan, he went above and beyond to help me get into my new car!I had looked mostly at used cars because I thought buying new wasn't an option, but the awesome folks at Ancira worked with me and I left that night, not expecting to buy, in my first brand new car. Antony Corey went also went above and beyond to get a misunderstanding taken care of in an effort to provide outstanding customer service. I would absolutely recommend both these guys to anyone looking at a new Volkswagen.I'm already looking forward to my next new Volkswagen!

Mario Aguinaga

Apr 3, 2013

Thank You, we love the new Touareg. Excellent customer service by Chris Brown Sales Department, Fast paperwork processing from finance department. Thanks Again.

Devildog

Mar 30, 2013

Jay lucero was outstanding. He did a great job in every aspect of my visit to the Ancira vw dealership

VW lover

Mar 30, 2013

After owning and trading in a VW Routon that we loved, we decided to go back to a VW dealership to get a new Jetta. We had to downsize to one small car to go to Europe with the military. Ancira gave us exactly what we hoped for on our trade ins and gave us a GREAT price on a new Jetta. The whole process was easy and made for one of the best car buying experiences my husband and I have ever had. Thanks Sean.

Andy P.

Mar 29, 2013

Bowie was really helpful and made the experience a breeze. I love VW, and Bowie and Ancira made it even easier to stick with a great brand. Thanks for help with our Tiguan guys. We love the car, and love knowing we can trust you.

PAT AND BJ , VICTORIA

Mar 28, 2013

WE ARE HAPPY WITH THE WAY CHRIS BROWN WORKED WITH US ON BUYING THE 2010 TOYOTA. HE MADE THINGS HAPPEN IN A TIMELY MANER. WE TRADED ON A VW AND WE WERE HAPPY WITH THE SERVICE DEPT.

Jimmy Villarreal

Mar 27, 2013

The staff was extremely helpful and my salesman Chris was very knowledgable about the vehicles he sells and his desire to please the customer is very evident. My daughter purchased her first vehicle new vehicle and I purchased a vehicle the same day at a fair price and all details were handled by the dealership. The least stressful vehicle purchase ever!

Distance Driver

Mar 26, 2013

My family and I were looking into getting into a gas saving vehicle. Traveling back and forth from Hondo to San Antonio everyday in a Suburban was taking a toll on our budget; so we researched several types of vehicles and visited several dealerships. We ended up at Ancira Volkswagon. We always heard great things about VW but thought we could not afford one but we met with Rudy Cipriano and he set us up with a 2013 VW Jetta TDI that was within our budget. We are very happy with the car, especially the gas mileage, and with the service we received.

SamanthaC

Mar 26, 2013

I went to the dealership after a horrendous experience at another dealership. Chris Brown was my salesperson and paid attention to EVERY detail I had mentioned. He took the time to listen to what I wanted and bent over backwards to make sure I was happy with the deal. Anthony worked very hard to get to the price point that I wanted. After taking the vehicle home for the evening I knew it was the car for me. I could've bought the car elsewhere but to me customer service is the number one priority. I got a great price for the car I love. However, it wasn't the price that led me to my decision, it was the outstanding customer service that I received. Chris even took me back to meet Tanya (the service manager). She explained how the process in the department worked and assured me that they will be there anytime I need anything. Filling out the paperwork today went very smoothly. Jason was patient and could tell I was nervous after making a significant purchase. He went over everything in detail and made me feel at ease. This is by far the most amazing car shopping experience. I not only got a vehicle I love but I am lucky enough to have worked with such a great team. It's hard to put into words how great the staff is, how great the service is and how thrilled I am to have made the purchase I did at such a reputable dealership that values ethics, morals and kindness. Thank you all of you that made one of the most stressful purchases a breeze.

Pastor Vickie Pantuso-Barker

Mar 25, 2013

Thank you Rudy, Anthony and Jason! You all made buying our Jetta TDI, at Ancira VW, an experience we will not forget :-) You guys nailed everything from customer service, product knowledge, to efficient closing. When we drove off the lot we knew that Rudy had truly educated us about all the wonderful qualities of our new car, Jason has worked the best deal, and Anthony...well not sure what Anthony did, but he was friendly doing it!. The Service team even promised to put our idea of Nascar fast service into the suggestion box. Tell me that wouldn't be awesome to pull up and have guys run out and all you hear is zip zip then a knock on the roof that your done! Ahem, anyway...thank you guys for a wonderfully blessed experience. We are looking forward to many years of adventuring with our Jetta! *side note* no kids you can't drive it! :P

Manny Jetta GLI

Mar 22, 2013

Had an outstanding experience at ancira! Traded my vw gti for vw gli and very happy with the new purchase! I 'd to thank salesman Joe Mejia for making it happen. Not only did he make it possible, but I got the gli Jetta off the showroom floor!! Now that's awesome! Thank you Joe and everybody at ancira!

Ortizjo

Mar 19, 2013

This is our second time purchasing a Jetta from Ancira Volkswagen and from Chris Brown. When my husband and I decided to trade in my old van he decided to go straight to Chris. Good thing too. Chris helped us get another Jetta that I thought was going to be out of our price range but in fact was perfect! So we are now a Jetta Volkswagen family as we both have one :) SOOO if you are looking for a no pressure salesman, GO to Chris Brown at Ancira Volkswagen and tell him what you want!!!!! NOW! :)

Mary_NewJettaOwner

Mar 18, 2013

I cannot begin to thank Anthony Staten for helping find my new Jetta Se 2013. He truly helped me find what I needed and worked to help me get an awesome payment plan. He was honest and when necessary asked for his managers help and they both helped out tremendously. I am one really satisfied customer and will definitely be recommending Ancira and Anthony to my family and friends.I had had a really bad experience here in a local dealership and decided to try out Ancira and Karissa being my online rep was very helpful and kind as well. I can truly say I left smiling out of Ancira driving my new car and not regretting going online and driving from Laredo to San Antonio. Great job guys and keep up the good work :)

VWjet

Mar 18, 2013

I was very satisfied with the experience. I felt my salesman gave excellent customer service, was friendly and professional, and really sold me on the Volkswagen brand. He found a great car to meet my needs.

Don & Bertha Snyder

Mar 17, 2013

My wife and I purchased a VW Passat TDI with the help of Salesman Chris Brown. He was knowledgeable, high on the product and a no pressure type of guy. All our questions were answered professionally without hesitation. It was a pleasure doing business at Ancira VW with Chris Brown.

Rob51L

Mar 17, 2013

I cannot say enough good things about this sales person and this dealership. Their customer service was impeckable and their price was unbeatable. Trust me, I shopped all of the country for my new Volkswagen Beetle. Their deal was so good, I paid for my ticked to San Antonio from Indianapolis and still beat the best local deal I could find by several hundred dollars. I found the car on Cars.com. Jay Lucero was my sales respresentative while Emily Herrera was the online contact. They were amazing. The online chat was live and my questions were answered. Many online chats seem just a way to get your phone number to have a sales representative call you.

Steve P.

Mar 16, 2013

I highly recommend Kevin to assist you through the sales process! He is Friendly, knowledgeable with all brands, and will flex to assist in any way with your schedule. Although I could not make an earlier time to discuss the BMW I was interested in, he was flexible and on the spot to adjust his schedule in a timely manner right before closing -NICE JOB! Kudos also to the GM Anthony for working a fair deal. He's not a bad people person either! There are reasons why I have bought my last three cars here and plan on doing future business as well. Steve P.

VWAGFN8813

Mar 16, 2013

Just purchased my 6th VW, the third from Ancira VW. I've purchased other brands over the years from various dealers but the first thing that made my exprience great the first time and keeps me going back to this dealership was that they made me feel important much like the treatment at BMW or Mercedes. The entire staff makes one feel as if it's all about the customer from the reception, through sales, finance and service. Joe Mejia, Mark Villareal, Theresa Carpenter Odie Domingez are the names I remember unfortunately. The sales have been honest and hassle free, the service dept. never disappoints. In the past I've hated the purchase routine, the back and forth of hours of haggling and the sales person doing their best to take me for a ride. Well Ancira VW make the customer's needs the focal point, plenty of honest communication that keeps the consumer informed and in mind years after a purchase. This place is like family, that's why my family keeps going back. Visit Anicira VW if you want "Das Auto"

burgerchuckles

Mar 15, 2013

Had to stop for gas to make it home because they left me on empty. Also they didn't take they inventory sticker off. Poor

Ken & Sandy Murphy

Mar 13, 2013

We had an excellent Salesman help us every step of our decision making. He answered every question and covered every aspect of the cars we were looking at. The Sales Manager did an outstanding job of making everything work for us so we could buy the Bug Convertable we wanted.The finance manager worked his wonders to give us all the extras we needed and at an affordable rate. Overall expioerence was the best we have ever had in buying a new car. Thanks for everything.

Rob

Mar 12, 2013

Ancira is no question the best VW dealership in town! Coming from out of state, I've serviced my old VW at other local dealerships and can tell you the service at Ancira is second to none! The entire team looks out for the best of their customers! All the numbers were given to me prior to even arriving at the dealership. The fact that I bought a car, before even seeing it goes to show how much trust I put into their operation. Ask for Chris in sales, and he'll walk you thru every step from start to finish!

Hector Cienega

Mar 11, 2013

Let me tell you, I called in to inquire about a Jetta TDI on Tuesday morning. Mr. Lucero called me within 10 minutes and asked me a couple of questions. Not tring to pressure me into a car nor pushing me to go into the dealership. He gave me outstanding information about the four different cars we were looking at over the phone. I them of course thought about it so I called him back on Wednesday and told him I would call him later on during the week to see when I could go because we live 2 hrs away. He told me not a problem so on Saturday I text him on his personal cell and he replied right away and gave me the hrs they were open on Sunday so my 2 yrs old, my wife and myself drove in Sunday, Mr. Lucero was so professional and curious to us, e drive four cars and finally settled of the passat, we loved the options, color, and the overall vehicle. Jay even helped entertains our 2yr old daughter and keep bringing her balloons, cookies and water. He was great and we really appreciate his hospitality, we will definatly purchase our vehicles from Me. Lucero and we will continue to do business for years to come. Thanks Jay!!!!

Julio

Mar 11, 2013

My initial contact with Ancira Volkswagen produced a quick and courteous response from Sean Galligan, who assisted me patiently and professionally through all the phases of my purchase. I felt highly-valued as a customer from the first instance, and was quite pleased to be quoted a very reasonable price for a 2013 VW Beetle, which I decided to purchase. I was especially pleased by the exceptional craftsmanship and quality of my new car. Above all, I am appreciative of Mr. Galligan's easy-going, pressure-free approach to salesmanship. I would recommend Ancira Volkswagen to friends and acquaintances alike.

Happy New Owner of a CC Frank

Mar 10, 2013

I went with two problems on my car.. The service was good, and the loaner car was a great attribute to the dealership....While there to pick up my car, i talked briefly with a gentleman on the sales floor and he asked if he could help me... I said yes, not knowing i was going to buy a new car. Whithin a few minutes he came back with a offer on my car... It was better than I expected...Long story short, i no longer own a 2011 Jetta TDI Sportwagon I now have a CC and love it.. The paper work was quick and smooth.....

TC, the Volkswagon "Enthusiast"

Mar 10, 2013

Hi All I'm writing this to inform whomever is interested in purchasing a Volkswagon from Ancira, below is just a portion of my positive experience working with Rudy: Rudy interacted with me in the most customer oriented manner; he insured my needs were met and the entire transaction was smooth and timely. His approach was professional and I enjoyed each and every moment spent with him and the Ancira Staff in my new purchase. I am a Volkswagon enthusiast and I would love to share my lifesaving story, in fact, my Volkswagon CC saved my life in a rear end collision with a Hummer at a high speed. The CC, literally, saved my life. So, go down to Ancira and ask for Rudy!!!!!

Kathy Rittiman

Mar 9, 2013

Joe Mejias is definitely a keeper! This is our 3rd purchase from Ancira and Joe is our go to guy. No pressure, no nonsense. Nothing but complete professionalism. My husband and I are not overly fond of shopping for a car. Joe makes the experience a breeze!

EA

Mar 1, 2013

Marc Peterson did such an excellent job in making sure I could get into a vehicle. I have nothing but good things to say about Marc and his representation of Ancira Winton. As a widow that always relied on her husband to make decisions concerning vehicles, Marc was such a big help. From the first time I met Marc, he inspired trust and I could sense he was honest. I had been to a couple of other dealerships, and I am sorry to say, the salesmen looked like crooks. At Ancira, they all look so professional and are very courteous. He never pushed anything on me. I believe this young man was truly God-sent to me. If you are a woman and looking for someone to help you purchase a car and someone that will deal with truth with you, I highly, highly recommend Marc Peterson. Mr. Ancira, please, please take notice Marc Peterson because he is a young man that has great potential and I believe he is a star Ancira employee. He works hard at making sure the customer is happy with customer service and the vehicle. Because of Marc Peterson, I will continue to do business with Ancira. Note: A document was required of me for the financing and I did not have it with me, Marc was so courteous in offering to take me to my house to pick it up. Thank you, Marc, for your wonderful service! May God bless you and keep you in His perfect will!

Lina

Mar 1, 2013

I went into Ancira just to look around at some options. I was approached by a sales associate by the name of Chris Brown. I didn't feel hounded or attacked like the other dealerships I went to. He gave me space to look around and offered his assistance when I was ready for it. He showed me 4 cars, offered me water, and even appreciated the choices of cars I wanted to see. I ended up buying from him because of him and his product knowledge. I would definitely buy from him again.

Wolfsburg guy

Feb 28, 2013

I called about a per owned car they had just received. I spoke with Chris Brown and he said come on in and he would take care of me. Chris was professional and upfront right from the get go. The buying experience was painless and I got a great deal! Thanks again Chris.

Gus

Feb 27, 2013

Miguel Balderas really took care of me! I was able to easily contact him over email and he matched an offer I got from a dealership in Houston no problem! I highly recommend you do business with Ancira VW and Miguel because they made my shopping experience overall highly satisfied and did not make me feel pressured. So glad I will be working with them for many years to come in the service department!

James's wife

Feb 21, 2013

Joe Mejia provided top notch service while helping my husband find the perfect vehicle. This is the second vehicle we have purchased via Joe. We would gladly go through the process with him again. Thank you for being top notch, Joe.

Robert

Feb 20, 2013

The sales team and my salesman did a great job working through the process and getting me into the vehicle I wanted. Great work Ancira VW. I will be referring all who need a vehicle!!!

Art and Wendy

Feb 19, 2013

This was really a great buying experience. I started making internet inquiries and got immediate answers. Zach provided great customer service, he returned calls quickly, got the additional information we requested and by the time we got to the dealership things went quickly and smoothly. I was also impressed by the friendly attitudes of the employees at the dealership, in my mind this is a positive reflection of management. Ancira's got it right and we love our new Passat.

Mcknight

Feb 19, 2013

I needed a second car for my husband and decided to go to Ancira VW. Kevin, helped us out fully and was so professional. He tended to our needs and concerns and did not try to bully us into something we did not want. If you want great service and a great financial team that will help you without making you get what you dont need...go to Ancira. Thanks Kevin Carla Mcknight

Ricardo Arellano

Feb 19, 2013

Thanks Rudy Cipriano for your patience and understanding.

Diana

Feb 18, 2013

Very nice people, they stayed late because I was coming in from out of town.

Gary Robbins

Feb 16, 2013

My wife and I needed to trade in for a new car to last us as we make a move into retirement. Zach was great with all his efforts to help us! Being a past furniture salesperson and store manager myself, I can be critical with any sales person that helps me. Knowing the in's and out's of the business. We hadsome special concerns due to the fact I had just gotten over one surgary and facing another. It was great to have someone understand that we were cautious and undecided on what we needed or that would fit our budget. I love a salesperson who cars, listens, and helps solve problems without being pushy. After some time of showing options and a choice of some vehicles we ended up in a wonderful Jetta that will be perfect for us. Zach is an outstanding, young gentleman that I enjoyed working with. I would recommend him to anyone and fell assured that they would be well taken care of.

iarzac

Feb 15, 2013

Ancira is one of those few dealrships where you are treated like family... Over the years I've bought all of my cars from them and when I service them I look forward to seeing my service advisors... I reccomend them to all of my friends, and Ancira always makes me look godd with great value and service!

CMB

Feb 12, 2013

My husband and I test drove a couple of models, with Charles Allbritton, while having our Jetta serviced. He was very knowledgeable about the cars and easy to talk with. He was very patient with us as our biggest concern was space for fitting a rear facing car seat for our 2 1/2 month old. He let us switch the seats around and let my husband and I move around to make sure we would have enough room for everyone with the seat. It may not sound like much but moving and reinstalling a rear facing infant car seat with a base is quite a hassle and time consuming, but Charles was patient and friendly and put us at ease. He was never pushy and the entire process was actually very easy and laid back. I think this is the first time I've ever purchased a vehicle without having any anxiety during the process or immediate buyer's remorse. We are so happy with our new Passat!

Dr. JB

Feb 6, 2013

Great job on putting together the #'s for my new VW Jetta. With other competing dealers in the area this dealership was the most consistent and approachable and so for this reason they earned my business.

Rob M

Feb 6, 2013

Aside from my buying experience taking longer than expected, I appreciated the professional and courteous service offered by Bowie in sales. The staff was fair and attentive; not too bad overall! I ended up buying a Passat at a great price!

Samantha Lankston

Feb 6, 2013

Bowie Ibarra is the sales person that helped me narrow down my options and locate the car that I wanted to buy. He was patient with me as I could not make up my mind right away. He allowed me to take an extensive test drive in which I appreciated very much. I enjoyed the conversation that we had regarding our similar tastes in music. All in all I think everyone at Ancira Volkswagen dealership deserves a 110 percent grade on all the above categories. The finance person that helped me close on the deal was Jason Konieczny and he was just as awesome. He answered all of my questions and had me out of there within 20 minutes! How expedient he was! I appreciate that on such a stressful day as it was when I was purchasing my new car. Everything was very efficient and everyone was warm and personable. I never take the time to do surveys or write reviews but this was defiantly praiseworthy indeed; I couldn't resist commenting. I look forward to a long business relationship with these great people.......THANK YOU it was very enjoyable.

Got Tricked!

Feb 5, 2013

According to our credit report, we should get the VW 0% APR during December 2012 sale event, Ancira never showed us our credit reports. First day we came they charged us with 2.9% APR. Next day they called us and said that they had made the wrong invoice on a different model, we came and met another financial guy and low the APR to 1.65%. So how come 2 different finance officers gave to different APR? While we would be able to get 0%. Never shop or recommend ANCIRA in the future.

Proud VW Golf "R" Driver

Feb 3, 2013

I've purchased several cars for my wife and I during our life in San Antonio and my salesman was by far the most knowledgeable. It's great to see someone put so much energy into their work by going the extra mile researching the little things about their cars. The overall experience was 5-stars. The other employees wanted to ensure our positive experience too; my daughter was provided a free slice of pizza to hold her over during the "exciting" financial process. :-)

Scott Williams

Feb 3, 2013

I had an exceptional experience dealing with Charles Allbritton and others at Ancira VW. I was looking for a used car through USAA Auto Circle. He was quick to communicate with me when I submitted my request for a used vehicle. He helped me make an informed decision once we met in person on purchasing a used vehicle and help me with taking care of my 25 year old auto. Charles was very knowledgeable about the vehicle I was purchasing and easy to talk to about all things dealing with the purchase and automobiles in general. I would highly reccommend him for any purchase. Overall, my experience at Ancira VW was awesome and I would use them again for a new or used vehicle in the future. Thanks again Charles.

VW-lifer

Feb 3, 2013

I have brought my Jetta in a couple of times for simple warranty service/maintenance. Usually dealerships are no picnic, but Ancira makes the process painless. I have always been treated with superior customer service, had questions answered, and follow-up phone calls, and even offered a loaner when I expressed I could not take time off work to wait on my car to be serviced. Everyone here is genuinely helpful and super nice. It is tough to find competency, quality and good customer service, but this dealership truly has it down; all the more reason for me to be VW-lifer!

Mr. & Mrs. Juan

Feb 2, 2013

Chris Brown from sales Jason k. 'from finance' and Mike were friendly and answered all my questions. I didn't feel pressured and had a great experience. Chris was very nice and informative in every step of the process.

Ang

Feb 1, 2013

Had problem with drivers seat belt not working called customer service from work. Was unable to go to take car to dealership due to my job. Was referred to roadside assistance and a tow truck came to pick up my car and take it to dealership at no cost. Customer service called me and kept me updated and was fortunately able to repair my car. They even made arrangements to pick me up at work and bring me to dealership. Couldn't ask for better service. Everyone was professional and extremely friendly. My car was even washed for me. Glad I purchased my Jetta know it was the best decision I made!

Happy Customer

Feb 1, 2013

Brought my car in for service. They took care of everything and got me on my way. Ariel in service is the reason I will continue to bring my car in if I need service rather try to look for an independent mechanic from now on. He kept me informed and did not pressure me or tell me I needed unnecessary items fixed. Top notch service! And my fairly old VW is still running strong!

eleeme

Jan 31, 2013

Mr. Wayne Witworth really helped me in a pinch. I had an unexpected service issue with my company car. I told him about my time issue and her personally took charge of my plight and had my car back to me quicker than I would have ever thought possible. Great customer service and very engaging. Best I've ever had at a dealership.

Julie Saenz

Jan 31, 2013

Bowie Ibarra was so great a pleasant, awesome experience.

Monica Elise<3

Jan 31, 2013

amazing service!! Helped me get my car in and out in a timely matter.love the express service you get in and out quick and you're on your way.totally love this place and my first experience here!:)

h. montalvo

Jan 30, 2013

I consider myself fortunate in that my GTI order was handled by Mr. Anthony Corey. He kindly assisted me in every step of my order and delivery. Yesterday, Mr. Tony Stanten was also very helpful as he assisted my wife and I in completing all necessary forms. We never felt pressured and the entire process took 90 mins. Since two special order parts will arive in the next 48 hrs we left the car at the dealer. Mr. Stanton even offered to drive it to us tomorrow due to the unexpected delay. This is my first purchase with Ancira and chose it due to its location and recommendation by friends. We owned a 1980 VW Rabbit and wanted to return to German engineering and the proud VW name (based on our previous experience). You are all to be congratulated on a very professional staff and impressive dealership. I look forward to my Service Department interaction (especially after reviewing all the Service responses).

Rocastro

Jan 29, 2013

Rudy Cipriano and the financial manager, (Nortre Dame graduate - can remember name) are simply the best folks to work with. We have purchased three cars from Rudy and recommended him to our daughter who also bought a car. We are very satisfied by his knowledge and sincere answers to our questions. The finance person also looked very carefully at the options available and guided us to make good choices. Thanks

StaceyK

Jan 29, 2013

I had an exceptional experience dealing with Chris Brown and others at Ancira VW. He was quick to communicate with me when I submitted a web question, and helped me make an informed decision once we met in person. Mike Young the finance manager was also very helpful in explaining all the paperwork. Overall, I had an A+++ experience, and would make the drive down to San Antonio from Austin again in the future due to the inventory selection and customer service that I received. However, something tells me I won't be in the market for another car soon, because I am extremely happy with my new Jetta TDI Sedan.

Kirsten Joy Bichler

Jan 28, 2013

People were wonderful no hasseling very patient and honest

Lea Ann Delaney

Jan 28, 2013

Everyone was friendly and answered all my questions. I didn't feel pressured and had a great experience. Victor was very nice and informative every step of the process.

Jessica

Jan 26, 2013

I didn't expect to purchase a new car when I went to Ancira VW, but when Chris Brown got started with helping me find exactly what I was looking for AND offered me a deal I couldn't refuse... I ended up driving my new Golf off the lot that night. Chris even stayed after hours to make sure I was acquainted with my new vehicle. Great buying experience! Thanks Chris!

M. Steves

Jan 25, 2013

I bought my car from another dealer in town but I now drive across town to Teresa to have my car serviced. She and the mechanics know what they are doing and have saved me a lot of time, money and worry and have corrected several mistakes that were made on my car. I trust them to do right by me.

CUT

Jan 24, 2013

This is the second Passat I've purchased from Ancira VW. I have always been treated like a queen. The service deptment is the main reason I continue to buy from Ancira VW. Theresa Carpenter is absolutely unbeatable. She makes sure I get the appointment time I need. She asked about my tranportation needs. She confirms every repair and the cost before proceeding. When the car is ready they wash it and leave it clean. She informs me of the next recommended maintence check. I couldn't be happier. The waiting area has recently been renovated and is very comfortable.

Mary Ann Perez

Jan 24, 2013

Great service, once again. Love the quality of service.

Jenny Yeh

Jan 23, 2013

VW Ancira beats out any dealership I've ever been to, and in terms of service in general (like for any place..!!! not just limited to car dealerships), I've never been treated with better service than with Teresa. (I think she was my service rep..this is what said in the email...she has dark hair, pale skin?...please double check I have the correct person!!!! I really hope she gets praise; she deserves it! Whoever the woman who was kind enough to help me in my most recent service visit!!!!) Commend her or give her a raise or something because she is honestly the best service person I've come across, hands down. She's attentive, caring, and just goes above and beyond. She seemed like she really cared for each and every customer (as I saw when she interacted with other customers in the waiting area), and the job never seems like a burden to her. Seriously, consider a raise or promotion or something for her!!! I've never been treated with better care/service. VW Ancira beats out VW in houston, hands down.

Mark S.

Jan 23, 2013

My Service Advisor, Aerial, did a fantastic job taking care of my vehcile and introducing me to other service products availability. I will be back.

Noris

Jan 23, 2013

Service is quick and service associate let me know what was wrong and what options I had. Luckily the battery was still in good condition and the battery cable just needed to be cleaned. No charge for the service. The waiting area was exceptionally clean and very comfortable.

Richard C

Jan 23, 2013

Fantastic service, I highly recommend Ancira Volkswagen.

Richard W.

Jan 23, 2013

from my service advisor Wayne to the guys that serviced my car all did a great job on my VW Bug

Stephanie

Jan 23, 2013

Every time that I take my car to get serviced, I'm reminded that buying a car from Ancira Volkswagen was one of the best decisions I've ever made. The quality of service from Teresa Carpenter is the primary example of what great customer service is. She's makes herself accessible by phone or email and responds at a moments notice. I can never thank her enough for her exceptional expertise and assistance.

Aida Hinojosa

Jan 22, 2013

Great service from Chirs Brown, we are coming back for another new car by the end of the year.

Allen SA,TX

Jan 21, 2013

Very pleased with my VW Golf purchase. Kevin Matsumoto (my VW salesman) went above and beyond my expectations he even obtained a particular model, with specific options and color from another dealer here in South Texas. He far exceeded previous sales representatives in prior new car sales and over the years I've purchased several new cars (retired military) from several different car companies from several different states throughout the US.

new VW owner

Jan 21, 2013

Marc Petersen and the entire sales team were awesome in getting me the deal I was needing. They truly went above and beyond!

Sgt Hernandez

Jan 21, 2013

Well I want to thank Kevin Matsumoto for the great service he provided myself and wife in buying our 2011 Jetta SE he was very helpful especially being that I am stationed in Hawaii and my family is there in San Antonio any questions I had he answered n if he didn't know it he made sure to look into it and find the answer and get back with me in a timely manner thanks again the wife is happy with her new car and so is our lil girl!! "Happy wife happy life" Thanks again to Kevin and Ancira Volkswagen team.

JESSE GUERRA

Jan 16, 2013

I WENT IN FOR 60,000 MAINTANANCE ON MY 2009 JETTA TDI, TERESA WAS THE SERVICE MGR.. I WAS GREETED AND RESPECTFULY ATTENDED TO, I ASKED HER TO CHECK FOR HESITATION PROBLEM WHILE TAKING OFF FROM A STANDSTILL. TERESA LOOKED UP RECORDS AND HISTORY OF MY CAR, TERESA, INFORMED ME THAT A RECALL APPLIED TO JETTA AND THAT PROBLEM OF HESITATION WAS DUE TO FAULTY PART/RECALL. ALSO INFORMED THAT ALL $ WAS COVERED OTHER THAN THE TRANSMISSION FLUID, ALSO THAT PART WAS NOT ON HAND AND HAD TO ORDER THE PART INVOLVED IN THE RECALL--A LOANER CAR WAS OFFERED AND TAKEN-- PART WAS DELAYED AND ASKED IF IT WOULD BE INCONVENIECE WITH EXTENTION TIME OF LOANER--NO PROBLEM. TERESA KEPT ME UP TO DATE ON THE SERVICE, DAILY.MY CAR DRIVES LIKE NEW AGAIN AND I COULDN'T BE MORE PLEASED WITH THE OVERALL SERVICE I RECEIVED AT ANCIRA VW.

Adrian

Jan 15, 2013

Wayne the Service Advisor did a great job.

Katy/Will Truelove

Jan 13, 2013

I recently purchased a new 2013 Beetle from Tony and Jay through Ancira VW dealership. This is the second time that I have bought a new car from this dealership. They were very helpful. They went above and beyond normal car dealerships to help us get the best price for our trade in. I love the new Beetle. I would recommend this dealership and these salespersons to anyone that wants a good well put together car without paying an arm and a leg. Thank you for a wonderful way to do business.

Preston

Jan 11, 2013

I recently purchased a 2010 Ford Explorer from Ancira Volkswagen and Mark Villareal was our salesperson. He was great, I found the vehicle online and called and he answered all of my questions, set up an appointment for a test drive, and stayed late to make the final sale. He even delivered my newly purchased Explorer to my house. The whole experience went quickly and efficiently. I will buy my next vehicle from him. Thanks Mark.

Michael & Angie

Jan 10, 2013

Sean was great in getting us situated into our new 2013 TSI Passat SEL Premium. Very nice people and very customer oriented even worked to get a VR6 version to test drive before deciding, would definitely recommend this place for anyone looking to buy a VW.

Martha

Jan 9, 2013

From the very beginning, this dealership has consistently proven their commitment to me as a client. The times I have had to drive to San Antonio for service on my vehicle, I am greeted and received very positively, my car is serviced as needed and is returned to me always before or right on time. When I needed a rental, it was all taken care of for me. I worried about nothing. Anthony Staten, Ariel Hernandez, Dan Miner and all Ancira VW family have made quite an impression. In a couple of years when it is time to pass off my vehicle to my daughter and I need a new one, I will definitely be returning to this dealership for my new purchase :)

Sherron Hughes

Jan 9, 2013

All went smoothly. Teresa is a great Service Writer

alex

Jan 8, 2013

i took my car in for a recall notification and spoke to Ariel and set it up and it was easy simple and smooth as expected, they even went so far as to wash my car without even them asking=awesomness

Natalie

Jan 8, 2013

I bought my first car EVER yesterday and Miguel couldn't have been more helpful! He worked with me to stay in my budget and made sure the car was checked out and 100% ready to go. I was able to drive my car off the lot AND got Mummy tickets! Miguel has great customer service and was a pleasure to do business with. I HIGHLY recommend him for your car buying needs!

Heather

Jan 7, 2013

After having dealt with a sub-par dealership (in a different city) for two years, it was wonderful to finally experience again what a Volkswagen dealership is supposed to be. Everyone was so kind, sympathetic to my plight, and willing to help in any way they could. I couldn't say enough wonderful things about Wayne Whitworth in the service department and how he finally helped to fix my car appropriately. Thank you Ancira.

mark in austin

Jan 7, 2013

I located a hard-to-find model of Toyota Tacoma in Ancira VW's used inventory. Rudy responded to my request quickly and remained responsive throughout all communications and the transaction. I drove my 3 year old Jetta TDI wagon down to the dealer, 100 miles away, to look at the truck in person. After noticing my used VW, Rudy offered to look at it and make an offer on it as a trade in. Wow. Their offer was very sweet and that saved me a transaction trying to unload that car later. They allowed me to drive the truck home that day and bring all of the VW paperwork back after the weekend. I got a great deal. They got a great deal. And they treated me like a valued customer. Mark

hbrooks

Jan 7, 2013

After having dealt with a sub-par dealership (in a different city) for two years, it was wonderful to finally experience again what a Volkswagen dealership is supposed to be. Everyone was so kind, sympathetic to my plight, and willing to help in any way they could. I couldn't say enough wonderful things about Wayne Whitworth in the service department and how he finally helped to fix my car appropriately. Thank you Ancira.

Robert

Jan 5, 2013

Sean and Chris were very helpful and friendly in purchasing my new Passat. They helped me to stay within my budget and I would recommend them to anyone else that is interested in purchasing a new VW. Great guys and very professional. Thanks again guys!

VDubFan

Jan 5, 2013

Xavier helped me lease a vehicle at a fair price the same day I wanted to make a deal. Xavier's customer service to me was excellent and Ancira's buying process is pretty good. Be sure to look up Xavier when you go to Ancira VW!

kylaTX

Jan 4, 2013

Marc and Chris both were wonderful. I will highly recommend them as well as Ancira VW to anyone. The finance man was not very friendly but the salesmen made up for his agrevation. Love my jetta!

Woody

Jan 4, 2013

Sean did a great job following through and making sure I was satisfied. I ended up paying exactly what I wanted to for the car and warranty I needed.

Jammestown

Jan 2, 2013

Fast service with a smile! Detailed work and inspection. Always accommodating!

Darryl

Jan 1, 2013

I bought my Passat from Tony Staten and it was a great experience. I have had 2 services done and the service advisors (Wayne and Theresa) were great and go out of their way to help.I recommend Ancira VW to all.D

SDR

Jan 1, 2013

I originally visited the dealership to have my '06 Jetta worked on. After I realized it more expensive to fix than it was currently worth I made the decision to trade it in. Zach was my sales man and was extremely helpful and patient with me (especially considering I did not start the day planning to buy a car). He explained my options and was understanding of my budget and did not try to push me into something I couldn't afford. We spoke through email and over the phone about what I wanted and he had options waiting for me as soon as I got there. It was easily the most pleasant car buying experience I have ever had and I will definitely recommend that all of my friends visit Zach at Ancira Volkswagen as well!

Lora K

Dec 31, 2012

Recently purchased a vw passat which was a great experience in itself. I took I back for the first scheduled maintenance checkup. I was in and out very quickly Everyone was extremely friendly. The sales man even stopped by and said hello. I love this dealership.

sarah.rubey

Dec 31, 2012

I originally visited the dealership to have my '06 Jetta worked on. After I realized it more expensive to fix than it was currently worth I made the decision to trade it in. Zach was my sales man and was extremely helpful and patient with me (especially considering I did not start the day planning to buy a car). He explained my options and was understanding of my budget and did not try to push me into something I couldn't afford. We spoke through email and over the phone about what I wanted and he had options waiting for me as soon as I got there. It was easily the most pleasant car buying experience I have ever had and I will definitely recommend that all of my friends visit Zach at Ancira Volkswagen as well!

CzarinaEl

Dec 28, 2012

My experience with Mike was excellent! He was very informative and really listened to what I wanted. He emphasized that he was there to work for me and to guide me in making an informed decision. At first I had my heart set on a Jetta Hybrid. But after Mike showed me the Jetta SEL, I knew that that was the car for me. Also, it didn't hurt that I got a great deal. By far the best experience with a car dealership. I got exactly what I wanted. Thank you very much!

CzarinaL

Dec 28, 2012

My experience with Mike was excellent! He was very informative and really listened to what I wanted. At first I had my heart set on a Jetta Hybrid. But after Mike showed me the Jetta SEL, I knew that that was the car for me. Also, it didn't hurt that I got a great deal. By far the best experience with a car dealership. Thank you very much!

lhavekost

Dec 22, 2012

I had brought my new passat tdi in for an initial inspection and noted two items of concern. To my surprise the dealer wanted to keep my vehicle overnight to see if the engine ticking sound was more pronounced on cold mornings. They provided me with a 2013 loaner passat. I must say I have never experienced such friendly service or as thorough an inspection to ensure there were no defects.I must say that Ancira Volkswagen provided me with the best service experience of my life. Keep up the great work as it will surely provide you with repeat customers like me.

Lcarche

Dec 21, 2012

Wayne took care of my Jetta even without an appointment. I stopped by after damaging a wheel, because I knew you would take care of it. It is important to have the service you provide and keep it going.

kristaltt

Dec 20, 2012

I have been getting assistance from Odie for over 3 years now and his customer service is top notch and unmatched!! He truley cares about his customers as well as the staff he works with...he is all around awesome.... if he were to move deslerships I would have to go with him...lol sorry but just being honest!

Joseph aka "littledaggers"

Dec 20, 2012

I had a great experience at Ancira Volkswagen. I showed up after work 12/18/12 with the intent of leaving with a new car. I worked with Victor Rivera. I was a little embarrassed to share my not-too-perfect credit situation with him, but Victor was very professional and went to work trying to find a vehicle that would work for me based on my credit and down payment. He came back and discussed options with me. He mentioned a pre-owned vehicle as a good option. At first I wasn't sure this was right for me, but Victor explained that a lot of the pre-owned vehicles at Ancira VW were never owned. Most of the pre-owned vehicles were nearly brand new 2012 models with very low mileage. Most of them were borrowed short term by customers while their cars were being serviced. This made me feel better, and I was excited to move forward with the pre-owned option. I picked out a Jetta I liked and went for a test drive. The quality of the VW is definately there. The Jetta I drove was fun to drive, low on mileage, good with gas, and ready to go with nice upgrades. Victor and I went to work on moving forward with the process. He also mentioned I could have pursued a new car and been approved but it would be a base model with all the nice upgrades that came with the pre-owned. I felt like Victor was really looking out for me. He asked me after the test drive "how can I earn your business?" I told him I was ready to proceed with the paperwork. He had earned my business long before he had asked me the question. I was the last customer to leave the dealership at least an hour after closing. Victor waited around so I could obtain insurance coverage with a telephone call and get the proof of insurance faxed over. I left that night in my new Jetta.

byungyang0822

Dec 19, 2012

I had a great experience at the dealership. Chris was polite and not pushy, he tried to acommodate the description of the vehicle I wanted.

wejje

Dec 19, 2012

I appreciate Odie's consistently good service and also the teamwork exhibited by tentire service staff! The resulting effect makes me feel very good about my car and about Ancira!

CSchalk

Dec 17, 2012

Bowie was really diligent in working to get me the car I wanted for the right price. He was honest and straightforward yet retained a friendliness and ease throughout the whole sale process.

Joevalgar

Dec 17, 2012

Chris was spectacular!!! The dreaded car-buying experience has been forever changed in my mind!! I'm very greatful for his knowledge and expertise in this field of vehicles, as he had answers to all of our questions! he was extremely polite, never pushy or anxious to sell us whatever. He asked us a lot of questions to find out what we were looking for and the best fit. That itself makes me want to buy 10 more cars from him!! He was always thoughtful about what we needed and what would "fit" our lifestyle. We went in and were done in minimal time, allowing us to get back to our busy work schedules. He had already prepared a lot of the "incidentals" and when agreed on the price and vehicle, "voila!" Almost magical!! He is an amazing asset to the Ancira (at least we think so) Dealer and are already telling our friends, neighbors, co-workers, and relatives about Chris at Ancira Volkswagen. We are blessed to have met Chris, as he has met our needs and exceeded our expectations! Car-buying will never be the same for us and greatly appreciate the care, interest and concern he showed while we were deciding what vehicle to buy. We have a daughter going into college this summer and know where we are headed for her first vehicle before she heads-off. Thanks Ancira/Chris for providing the main thing businesses have long forgotten about, SERVICE!!! Joe and Rhonda Angelo-Garcia

Anna Villarreal

Dec 17, 2012

VERY GOOD SALES PERSONS NO PUSHY SALES,found the car Iwanted and added sever thingsI wanted like tinted glass. Then brought the car to my house. Left me very happy.

Cjacobs

Dec 17, 2012

A bit pushy through the finance office but just doing their job. It is sales and it is to be expected after all. Thank you.

Gary.Cramer

Dec 17, 2012

Teresa Carpenter was great! She was very helpful, friendly and resourceful. She treated me fairly and with respect. I did not even have to approach her with regards to being helped or to ask for a status check on the car. She was the one who took the pro-active attitude to help me. Ancira Volkswagen is lucky to have her.

VW Craze

Dec 16, 2012

Miguel was awesome helping us to get the car within our research price, he also gave us 2 VW coffee mug from his own expense, very nice dealer to go to. Thanks Miguel. * Also got a free 32" Toshiba TV (not bad) LOL.

VW craze

Dec 16, 2012

Very pleased with Ancira VW, Miguel is awesome, got us the car with nice price. Miguel also gave us 2 VW coffee mugs from his own expense. Got a free 32" Toshiba TV from Ancira - Not bad - Thanks Miguel.

harleytrent17

Dec 15, 2012

Kevin Matsumoto was great from start to finish. He was very open and up front with my Mom and I throughout the buying process and got us a great deal on a used Ford Edge. This was my first car buying experience and Kevin could not have shattered the preconceived "sleazy car salesman" notion anymore than he did. Very satisfied and I highly recommend him. A+.

Jetta is the Car.

Dec 15, 2012

I lease a jetta every 3yrs. I know what I want and the price point I want it at. Not only did Ancira beat my price point, but they threw in a 32" Flat Screen TV. I have already recommended them to several friends... not so much because of the TV which was great, but because I asked for service that would be quick with no haggling and that is what I got.

Dave M

Dec 14, 2012

During a 90 day courtesy check of our new VW Beetle, I described an incident with the window control to Wayne. He recognized the issue as one that required warranty work and immediately scheduled an appointment at my convenience. When I arrived for the appointment, Wayne greeted me, explained what they would do, and assigned the car to a technician. The work was done promptly, and the car was washed before I picked it up. Great service carried out with exceptional courtesy.

harleytrent17

Dec 14, 2012

Kevin Matsumoto was incredible from start to finish. He was very open and up front with my Mom and I throughout the buying process and got us a great deal on a used Ford Edge. This was my first car buying experience and Kevin could not have shattered the preconceived "sleazy car salesman" notion anymore than he did. Very satisfied and I highly recommend him. A+.

K.A.

Dec 14, 2012

Straight forward, no hassle service and price. Took about 30-40 minutes to get a price I can work with and another 1.5hrs to finish all paperwork.

sheik898

Dec 14, 2012

Great job, service was great, you guys rock. So what, my oil filter wasn't completely sealed enuff and it leaked. It happens and you folks defedently know how to treat a customer. Would buy again from y'all in a heartbeat. Hopefully you guys will get a few VW amaroks in, if you do let me know I already have buyers lined up for them for you guys. You would make a killing on them Thanks again! From Love with love.

dmdog47

Dec 13, 2012

During a 90 day courtesy check of our new VW Beetle, I described an incident with the window control to Wayne. He recognized the issue as one that required warranty work and immediately scheduled an appointment at my convenience. When I arrived for the appointment, Wayne greeted me, explained what they would do, and assigned the car to a technician. The work was done promptly, and the car was washed before I picked it up. Great service carried out with exceptional courtesy.

LilyMon2012

Dec 12, 2012

Rudy was an awesome sales person. He went above and beyond to make sure he met my needs as a customer and although we did not have a pleasant experience with the financing guy who helped us, Rudy was the one who made our experience at this dealership pleasant.

msitz22

Dec 11, 2012

Everyone at this dealership, especially Bowie Ibarra, was extremely friendly, professional, and accomodating. The price I got for my car was excellent and within my range. They worked with me a lot on the price and financing to make it possible fo rme. Bowie walked me through the purchase of my first car and made it easy to understand. He and all the employees there really worked hard to make sure I was happy with my options and eventually with my purchase! They stayed late with me while I agonized over my final decision (way late.. like two hours after the dealership closed) and were happy to do so. I would absolutely shop here again!

nmlopez

Dec 11, 2012

Teresa Carpenter is great service rep. she has always gone above and beyond to assist with any immediate needs my vehicle may need. So whenever my car needs any maintaince I make sure I call and ask for Teresa. Keep up the good work.

First Time VW Owner

Dec 11, 2012

Everyone at this dealership, especially Bowie Ibarra, was extremely friendly, professional, and accomodating. The price I got for my car was excellent and within my range. They worked with me a lot on the price and financing to make it possible fo rme. Bowie walked me through the purchase of my first car and made it easy to understand. He and all the employees there really worked hard to make sure I was happy with my options and eventually with my purchase! They stayed late with me while I agonized over my final decision (way late.. like two hours after the dealership closed) and were happy to do so. I would absolutely shop here again!

bray2013

Dec 10, 2012

Friendly outgoing customer service for new sales. Sales persons were very eager to assist in finding the right kind of vehicle for me. As a consumer, I have no complaints (except the price...but who wouldn't these days), the sales and management team were excellent!!

dawnfulton

Dec 10, 2012

Quick, helpful and friendly service. No appointment needed for what I came in for, an oil change.They even washed my car, which I wasn't expecting, but appreciate.

SNKing

Dec 10, 2012

Ariel worked me in for a late afternoon appointment and also showed me how to use a feature I didn't know how to use on my vehicle. Your service technician (don't remember his name-sorry) explained everything that was done and also explained what would be done on 30k service. and 40k service. Even though there is a closer dealer to my work and home, I am happy with your service and people.Thank you- keep up the great work!S King

etcarter1984

Dec 7, 2012

Great service! Would definitely recommend this dealer ship to others. Not sure of the lady's name that helped us, but she was great and I am pleased with how quickly the service department completed the work on my vehicle.

Sandy Lee

Dec 6, 2012

Overall experience was good. Finance people worked hard to get us to the payment we wanted on the lease of a Jetta. Some misunderstanding w/finance dept after we signed contact - but appears they will work on it for us - had to do with the Service Contract we purchased but will now cancel.Our sales rep. Zack - did everything he could to show us all the cars we looked at as we had not made up our minds - and we looked at quite a few. He was patient with us - bless his heart.

lmw52885

Dec 5, 2012

Victor Rivera did everything he possibly could to get me in a car that day. My overall experience was a great one and I will highly recommend Ancira VW and Victor Rivera for sales. Thanks again!

ladyVW

Dec 5, 2012

One simple word, Awesome. To be honest, I was in the market for a used car. I saw the sign and drive commercial and decided to check it out. As soon as we pulled up and got situated Marc was right there. Not overbearing or pushy, just pleasant and showed a genuine interest in finding out what I was looking for and took the time to show me the different options he had to offer. It was a very easy, stress-free, and comfortable interaction. Before you knew it, I was sitting in different cars, checking out different colors and filling out paperwork. Not because I was being led but because I was being guided in making my own informed decision. I came out of the deal with a new car, a new salesman and the confidence that I made the right decision.

VW Owner

Dec 4, 2012

Ariel has assisted me in the past and always provides outstanding service. He explains the complete process and breaks down what will be done and will be needed in the future. I appreciate his honesty and assistance with each service I have had done on my vehicle. I look forward to his continued assistance for my future service requests.

aldereter

Dec 4, 2012

Ariel has assisted me in the past and always provides outstanding service. He explains the complete process and breaks down what will be done and will be needed in the future. I appreciate his honesty and assistance with each service I have had done on my vehicle. I look forward to his continued assistance for my future service requests.

leethomas1

Dec 4, 2012

One simple word, Awesome. To be honest, I was in the market for a used car. I saw the sign and drive commercial and decided to check it out. As soon as we pulled up and got situated Marc was right there. Not overbearing or pushy, just pleasant and showed a genuine interest in finding out what I was looking for and took the time to show me the different options he had to offer. It was a very easy, stress-free, and comfortable interaction. Before you knew it, I was sitting in different cars, checking out different colors and filling out paperwork. Not because I was being led but because I was being guided in making my own informed decision. I came out of the deal with a new car, a new salesman and the confidence that I made the right decision.

Socrates Garza

Dec 4, 2012

I've been very satisfied with the service provided at Volkswagon. I've been helped by Odie Dominguez from the time I purchased my Volkswagon Jetta and Odie has been very professional and very courteous. I had never met the man but he makes my family feel at home. I also dealt with a Hispanic man from the tint department who I forgot his name. He was also very helpful and very professional. He also made my trip to Volkswagon a good visit. Thank you for all the great service Ancira Volkswagon provides. I already recommend your business to my family and friends.

mike2fox1

Dec 3, 2012

Odie was great in addressing my concern and getting taken care of within a weeks time. I purchased my Volkswagen PASSAT from another dealership, but Ancira took care of me as if I were already a loyal customer.

rico.longoria.9

Dec 3, 2012

Great Job, always keep us to date on what was going on,very good customer service and when had a bad rental, they had renal agency get us anther vehicle.

buckley.ryan

Dec 3, 2012

Rudy from sales contacted us and told us about the Jetta's he had in inventory. We visited Ancira the same day and found our VW. Rudy and the rest of the staff where all knowledgeable and courteous.

Love VW

Dec 2, 2012

I am very pleased with Mr. Peterson and my experience buying my 2013 VW Beetle at Ancira VW, San Antonio. I appreciate his friendly way of conducting business and especially his helpfulness. This is the second time I buy a car at this dealer (previously owned a Jetta). If I have to pick a reason why I repeated is the way Mr. Ariel Hernandez has helped me anytime I requested assistance with my car. Love the car!

bladiruiz

Dec 2, 2012

I am very pleased with Mr. Peterson and my experience buying my 2013 VW Beetle. I appreciate his friendly way of conducting business and especially his helpfulness.This is the second time I buy a car at this dealer (previously owned a Jetta). If I have to pick a reason why I repeated is the way Mr. Ariel Hernandez has helped me anytime I requested assistance with my car.

Antonio

Dec 1, 2012

I received excellent service from Mr. Xavier Fernanadez. He was extremely considerate, helpful and exceptional in presenting your product to me and my family. The sales director was just as fantastic to work and was a great representation for this dealership. I have been looking for a car for sometime now and these two gentlemen were difficult to walk away from because of their honest, pleasant and desire to make it right for everyone! Thank you!!!

carlsatcom

Dec 1, 2012

Odie always takes great care of me, and most importantly, my Jetta! He is always very conscientious about what needs to be done on my Jetta and gives it back to me in perfect condition! It is always a pleasure working with a true professional!

aperales

Dec 1, 2012

I received excellent service from Mr. Fernanadez. He was extremely considerate, helpful and exceptional in presenting your product to me and my family. The sales director was just as fantastic to work and was a great representation for this dealership. I have been looking for a car for sometime now and these two gentlemen were difficult to walk away from because of their honest, pleasant and desire to make it right for everyone!Thank you!!!

carlsatcom

Dec 1, 2012

Odie always takes great care of me, and most importantly, my Jetta! He is always very conscientious about what needs to be done on my Jetta and gives it back to me in perfect condition! It is always a pleasure working with a true professional!

lyral

Dec 1, 2012

I liked that the dealer was able to fit me in and provide me with a rental car, however, i did not appreciate a call back number that was "not accepting calls" (a guy named miguel called) and didnt appreciate having to double check if my parts were in when they called me before to say my parts were in...not cool

krisjax

Nov 30, 2012

I have had nothing but great experiences with Ancira Volkswagen. The staff are all super friendly and very professional. From Sales (Marc) to service to parts department to the cashiers. I love my bug!

tguderian141

Nov 30, 2012

I have given this rating for Kevin Matsumoto at Ancira VW. I am pleased to write this review because our past experiences with new vehicle purchases have been very poor, but not this time. Kevin was very courteous and helpful. Kevin did everything possible to give us the successful purchase of exactly what we wanted and in a reasonable amount of time. We live in a small town, 65 miles from the dealership, but that didn't stop Kevin in trying to please us. He brought a Routan out so we could drive it,and after locating the exact Routan SEL we wanted, he delivered it to our home. We could not have expected more from Kevin or the dealership. We are looking to a long future with Kevin and Ancira. I highly recommend new customers seek out Kevin to assist them with their purchase of a new or pre-owned vehicle. You will not be disappointed. I have no doubt Kevin will go "the extra mile" to get as close to what you are wanting, and in reasonable time. Thank you Kevin! tg

victoria6red

Nov 30, 2012

Chris was very personal and listened to all my questions and concerns I had when looking into the car I wanted. He work with me and my budget and I really appreciated his help and will recommend him to anyone else I know that is looking into buying a VW.

Chris

Nov 30, 2012

To whom it may concern, Recently I was contacted by Chris Brown about visiting Ancira for a 3 month check-up on my GLI. Coincidentally, my GLI was having electrical issues, so Chris refered me to Odie Dominguez to scheudle an appointment. Shortly thereafter I received a phone call from Odie and proceeded to take my car in for service. Upon arrival I was promptly and couteously greeted. Odie was extreemly professional and attentive, capturing all my concerns and ensureing me that he and his team would work diligently to identify and correct any issues. I was supprised and very pleased to hear that he would push to get my car back to me by the end of the day, and that's exactly what happened. Odie and his team identified the problems (a bad battery and faulty strut mount) and corrected them. I would like to thank Odie, not just for providing excellent service, but for the exemplary manner in which he handled our interactions. It's not often that anyone looks forward to taking a vehicle in for repair, but I will say that Odie may this trip to the shop smooth and easy. He is greatly appreciated. V/R, Chris

Krisjax

Nov 30, 2012

I have had nothing but great experiences with Ancira Volkswagen. The staff are all super friendly and very professional. From Sales (Marc) to service to parts department to the cashiers. I love my bug!

TDI Lover

Nov 30, 2012

Great experience, this is the second VW I've purchased from you and will buy again once the CC comes out with a TDI engine. Came in for oil change and ended up with a new Passat!

ccardenas1980

Nov 30, 2012

To whom it may concern, Recently I was contacted by Chris Brown about visiting Ancira for a 3 month check-up on my GLI. Coincidentally, my GLI was having electrical issues, so Chris refered me to Odie Dominguez to scheudle an appointment. Shortly thereafter I received a phone call from Odie and proceeded to take my car in for service.Upon arrival I was promptly and couteously greeted. Odie was extreemly professional and attentive, capturing all my concerns and ensureing me that he and his team would work diligently to identify and correct any issues. I was supprised and very pleased to hear that he would push to get my car back to me by the end of the day, and that's exactly what happened. Odie and his team identified the problems (a bad battery and faulty strut mount) and corrected them. I would like to thank Odie, not just for providing excellent service, but for the exemplary manner in which he handled our interactions.It's not often that anyone looks forward to taking a vehicle in for repair, but I will say that Odie may this trip to the shop smooth and easy. He is greatly appreciated.V/R,Chris

golflane2

Nov 30, 2012

Great experience, this is the second VW I've purchased from you and will buy again once the CC comes out with a TDI engine.

colette.molina

Nov 29, 2012

I love this dealership, I live in college station, TX and go to Texas A&M but the VW dealership is always over booked and monopolized. So, I make it a point to always choose ancira because you have always treated me right for my entire college experience. I will be graduating soon and I always refer you to other buggy owners. Thanks for everything and gig em!

hellogoo1

Nov 29, 2012

Great customer service and the waiting room is comfortable. Wait time was reasonable considering all the services done to my car. Keep up the great service.

Jpt1205

Nov 28, 2012

Outstanding Service!!! Thanks! Ariel addressed my needs and even went the extra mile to remove some scuffed paint from my vehicle. I would definitely recommend this dealership to friends.

Rawkofno

Nov 28, 2012

Wayne and Chris make me want to buy a car every year!!! These guys rock and impress me every time I walk in the door. Thank you,Bren and Cathy

allbrittondonnie

Nov 28, 2012

Overall it was an ok experience. I understand that a dealer is there to sell a product to make money or he would not be in business very long. I have bought several new and used vehicles in the San Antonio area over the past 10 years from Jordan Ford and Ancira Volkswagen.Charles Allbritton the salesman that I dealt with was a very friendly and curteous gentleman.What I don't like is to have to haggle over pennies during a deal. When I go into a deanship it is not to look and price it is to purchase a vehicle and I hate dealing with all the different sales gimmicks that all dealers seem to offer. I walked into Jennings Anderson Ford a few years back and wanted to buy 2 ford trucks that day. the salesman blew me off and acted like he wasn't interested. I went to Jordan Ford the same day and purchased an F150 king ranch truck and paid cash for it and then bought an F250 along with it and paid 50% of it at the same time. Like I say when I get ready to buy I am ready to buy. I do not want to haggle over pennies. That is my only complaint about my deal with Ancira Volkswagen that day I purchased the Volkswagen Jetta and paid cash . It seemed that Charles had to keep going to his manager and we haggled over pennies. I was about ready to walk out on this deal.What takes me back to Jordan Ford is the service after I have purchased a new and used vehicle. Some of the service people over the past few years know who I am when I come in and take good care of me. That wins my repeat business over the long haul.I only hope that Ancira Volkswagen will have the service that I like in order to keep my business.Thanks and Regards,Donnie Allbritton

ax.river01

Nov 28, 2012

The overall experience was unique. The salesperson had a very good knowledge of what I was asking for and the manager was able to give us a good price on our trade-in.

Ceads

Nov 27, 2012

Marc was extremely knowledable on the VW cars and friendly.the finaince manager was also nice to work with ofering us many options until we settled on the right one for us.

DrKMitchell

Nov 27, 2012

I have nothing but praise for Ancira Volkswagen. I bought my Eos last August and absolutely love the car and how easy your dealership has made addressing any maintenance or service requirements. Kevin Matsumoto is outstanding. He is professional and considerate. I tell anyone I know who might be considering a new vehicle to visit you.

ewa.szyszkowska

Nov 27, 2012

great deals offered by friendly and non-pushy sales associates. will help you out as much as possible. our family has bought 6 cars from them, and we wouldn't go anywhere else.

Longhorn

Nov 26, 2012

We had an excellent car leasing experience. Rudy is an asset to Ancira Volkswagen. His customer service was excellent. We would definitely recommend Rudy and Ancira Volkswagen.

akjazzyj

Nov 26, 2012

Every time i bring in my car, its always fixed in a timely manner. Odie is always willing to make sure i get a responsible price when it comes to the costly up keep of an older model VW. plus when i'm unable to fully repair my bug he is willing to explain what needs fixed right away, and what can wait and for how long. thank you so much for helping me keep my little bug on the road.

Mikelly44

Nov 26, 2012

Amazing experience with Chris! Will definitely do future business and refer friends, family and business associates to your dealership/Chris. The whole experience was an enjoyable one!

robertdewittsmith

Nov 26, 2012

I had a problem with a car which was resolved by the dealership by giving me a new car, which was a delight, and Mike Dunigan was the sales person who helped me with the transaction and did a fantastic job.

Economiser

Nov 25, 2012

Kevin went out of his way to assist us in purchasing our new VW TDi. Stop by and visit with Kevin if your in the market you will not be dissatisfied!

Buppj

Nov 25, 2012

We had an excellent car leasing experience. Rudy is an asset to Ancira Volkswagen. His customer service was excellent. We would definitely recommend Rudy and Ancira Volkswagen.

gil.mercado.1

Nov 25, 2012

Kevin is a All Star in my opinion from his friendly sales approach o his his willingness to go the extra mile for us, we are very thankful we ran into Kevin. If you are in the market for a VW or just wanna kick tires speak to Kevin!

CalvinSimmons

Nov 24, 2012

Unexpected things sometimes happen, but making it a pleasant experience helps. My holiday visit to San Antonio could have been turned upside down. One call to Ancira Volkswagen Service Department (Teresa Carpenter) was my complete resolution for my auto malfunction. Teresa scheduled my appointment,checked me in and kept me in the loop until completion of the needed service. Thanks again.

LilSweetPeasMommy

Nov 24, 2012

Zach was very friendly. He took the time to ensure we got what we wanted. He also explained everything clearly from financing to programming the navigation system. I love my new car and would recommend my friends and family!

Chuck

Nov 23, 2012

Super friendly staff greeting you but getting follow up information was and always has been the issue. May want to post a status board in the waiting area that informs on vehicle state of readiness.

Anm129

Nov 23, 2012

Wayne is fantastic. He was Very helpful and communicative! I will be coming back and asking Wayne to help me once again with my car!

Charles Poole

Nov 23, 2012

Super friendly staff greeting you but getting follow up information was and always has been the issue. May want to post a status board in the waiting area that informs on vehicle state of readiness.

Economy

Nov 22, 2012

I just wanted an oil change on a non-VW vehicle (Mazda). Mike Serrano asked me if I had seen the Jetta TDI and then he directed me to Miguel,salesman, but was busy so he referred me to Mike Dunigan and the rest is history. I bought the vehicle and traded my 08 Mazda, good trade-in price. Dan Miner and Odie have been after me for a couple of years to trade the Mazda. Mr. Dunigan was very gracious with his Professional character throughout the time at the Ancira VW dealership.

Pedro Muriel

Nov 22, 2012

I just wanted an oil change on a non-VW vehicle (Mazda). Mike Serrano asked me if I had seen the Jetta TDI and then he directed me to Miguel,salesman, but was busy so he referred me to Mike Dunigan and the rest is history. I bought the vehicle and traded my 08 Mazda, good trade-in price. Dan Miner and Odie have been after me for a couple of years to trade the Mazda.Mr. Dunigan was very gracious with his Professional character throughout the time at the Ancira VW dealership.

MarciaStein

Nov 21, 2012

My visit at Ancira VW turned out to be a pleasant experience. I was not looking forward to start looking for a vehicle because of the high pressure sales tactics other dealerships use. I was pleasantly surprised by the professionalism and honesty of Marc Peterson. He answered every question i had about the cars i test drove. Marc took care of every detail from when i got there and until i drove off with my new car. I will definatley recommend Marc and the Ancira dealership team to my friends and collegues.Marcia Stein

cazadore

Nov 21, 2012

My visit at Ancira VW turned out to be a pleasant experience. I was not looking forward to start looking for a vehicle because of the high pressure sales tactics other dealerships use. I was pleasantly surprised by the professionalism and honesty of Marc Peterson. He answered every question i had about the cars i test drove. Marc took care of every detail from when i got there and until i drove off with my new car. I will definatley recommend Marc and the Ancira dealership team to my friends and collegues. Marcia Stein

AStiers

Nov 20, 2012

Joe was great, and made the car buying experience a pleasant one. Thank you for your professionalism and concern for our happiness with our new car. We love it! Richard and Audra Stiers

alambur

Nov 20, 2012

Xavier was an excellent representative of Volkswagen! He was friendly, thorough, and frank. He made me feel comfortable during my test drive and provided much knowledge about the vehicle.

S78240

Nov 20, 2012

It seems that this salesman doesn't want to sell. This is the second time I go in the last two years and they give me outrageous payments and ask for unreasonable down payments. I have ended up buying the same car from another dealership within the same day.

vcsmms2003

Nov 19, 2012

Awesome awesome awesome service.... Helpful, courteous, never argumentative, always fast.... And car wash is always an extra plus I love...... Great convenience for a single mom....

sunderwood

Nov 19, 2012

Marc was very professional, friendly and attentive to locating a vehicle based on the type of vehicle we were looking for. Thank you for making the process quick and simple.

Txcruiser

Nov 19, 2012

When I showed up at the dealership Marc was nice enough to check on me and spend the time with me trying several cars that would fit wihtin my budget, he even stayed after their normal closing time, I showed up at 6:30 and we were there after 8, but i left with the car I wanted and we took care of the paperwork two days later on a sunday. I could not ask for better service from a salesperson. He was very professional and patient with me, I would wihtout a doubt recommend my friends to look him up if they are in the market for a VW.

Dhapolinar

Nov 19, 2012

I liked that I was in and out in a decent time!! I like that they have free coffee and a tv while I'm waiting, it makes the time go by faster.

eybi17

Nov 18, 2012

he help us a lot he got us deal we want i know if we sent him some one he would help them and would all he could to get the best deal

LROdude17

Nov 18, 2012

Chris Brown was extremely professional and knowledgeable about the VWs on the lot. I believe Chris truly cared about my car buying experience and got me the best deal possible. Fairly quick & easy process...no pressure and no "...let me see what my manager will let me do...". Chris made sure all my questions were answered and left me satisfied with the deal. The plaques on his wall prove the quality of his efforts and interactions with customers. Highly recommend that anyone needing a VW (or one of their used cars) look Chris Brown up at Ancira and see what they can do. Thanks Chris...it was a pleasure.

sunderwood5

Nov 18, 2012

Marc was very friendly, courteous and professional. I relayed our needs in the type of vehicle we were looking for and he was very efficient and went all out to see that our needs were fulfilled. Purchasing this vehicle was a positive experience and a lot of that had to do with the service he provided in the process. Thank you, Sheri Underwood

Txcruiser

Nov 18, 2012

When i showed up at the dealership Marc was nice enough to check on me and spend the time with me trying several cars that would fit wihtin my budget, he even stayed after their normal closing time, I showed up at 6:30 and we were there after 8, but i left with the car I wanted and we took care of the paperwork two days later on a sunday. I could not ask for better service from a salesperson. He was very professional and patient with me, I would wihtout a doubt recommend my friends to look him up if they are in the market for a VW.

esalazarx4

Nov 17, 2012

I would recommend Ancira VW to my friends and family. There wern't any pushy sales people. Mr. Fernandz's knowledge and expertise was great. I do appriciate all the time he took into helping my with my purschase.

VW CC Owner

Nov 16, 2012

I gave Jay Lucero all 5's (great) when rating him because of the 9 vehicles I have purchased, this was the best car buying experience I have ever had.

VW fanatics

Nov 16, 2012

Teresa Carpenter and the group at Ancira VW saved the day! This IS a dealership who puts their cusomers first! If service after the sale is as important to you as it is to us, Ancira VW is the dealership you should choose! So Greatful to these guys for returning our car to us in one piece.

Sonya_huizar

Nov 16, 2012

I gave Jay Lucero all 5's (great) when rating him because of the 9 vehicles I have purchased, this was the best car buying experience I have ever had.

johnmarolt

Nov 14, 2012

Wayne took the time to explain things to me...even as busy as he was...dealing with a dealership is always a hit or miss...so far its a HIT! looking forward to the same in the future.....j.marolt

Rogerkubly

Nov 14, 2012

Excellent, quick, service and especially letting me see the problem areas. Teresa did a great job in keeping me up to date on what work was being done and how long it would take. Thanks much. Roger Kubly

xnaranjo

Nov 14, 2012

The servcie team was extremely friendly an professional. I felt they had my best interest and there was no presure selling services. I was explained about the recommend service needed so i would understand what each would do to ensure my car was operating at it best efficiency and safety.

Gpennington

Nov 14, 2012

Chris and Odie are the easiest people to do business with. I dont want to be "SOLD" a vehichle I want to buy one. There is a huge difference. These 2 guys went out of their way for my daughter, and my wife. The process was not the typical experience of stress and haggeling. Simple, straight forward and honest. As a consumer, do your part: research your needs vs. wants and decide the type of car or truck you want. Chris and Odie will find it for you.... Yes it's that simple!Thank You Chris and Odie!!!

norah

Nov 13, 2012

Charles worked diligently with me and was able to find me exactly what I was looking for at the price I was comfortable with. I've already recommended him to two co-workers.

NoraArredondo

Nov 13, 2012

Charles worked diligently with me and was able to find me exactly what I was looking for at the price I was comfortable with. I've already recommended him to two co-workers.

ravenfever12

Nov 13, 2012

Chris Brown is an elite salesman. He went the extra mile get me the deal I wanted. I cannot say enough about the whole team at Ancira VW...probably my best new car buying experience. A+, 10 out of 10 and two thumbs up!

clcylee

Nov 12, 2012

I give an over all great rating on account of the Service Adviser, Odie Dominguez, who has helped us since we have purchased our vehicle and always gives us excellent service.

albrtlopz

Nov 11, 2012

Michael was very helpful and courteous. I was very pleased with the price and the wait time. I also appreciated the free car wash. Thank you.

bunnybabe5283

Nov 11, 2012

I have just come to this dealership for oil changes so far. I will need work done in the near future and will more than likely bring my vehicle here for that. Staff is always friendly, prices are reasonable and they take good care of my car. I have white leather interior and it always comes back to me the way I left it. Never a smudge. So far, I would recommend this dealership for service.

ginbren

Nov 9, 2012

great service, kept me posted and gave me updates on the status of my car. ended up needing a rental which odie set up. my service experience was hassle free

KennyPerez

Nov 8, 2012

Ariel went above and beyond to make me feel informed about my car, comfortable while waiting, and even let me used the phone more than I needed! Thanks a lot.

lduron

Nov 8, 2012

Service was great, staff was very cordial, the only problem was that I was told that all fluid levels were checked and two days after I had the car serviced the light came on indicating I needed washer fluid. Other than that everything was great.

Jacob Haby

Nov 6, 2012

great experience, freindly people, very accomadating,enjoyed negotations with salesman , enjoyed wating area, clean dealer, nice inventory, nice location, enjoyed visit with finance personal, overall great experience

Kevin Zealberg

Nov 6, 2012

Teresa Carpenter is great to work with. I have a very high level of trust and take her recommendations seriously. Love the clean waiting area and the glider chairs outside. I recently used your van service to work and the driver Roy was a very safe and friendly driver.

Madelyn Autry

Nov 6, 2012

Great service will definitely return for future services rather than the dealership I use to go to Teresa Carpenter was wonderful and I will ask for her again.

Kelseytriesch

Nov 4, 2012

The best price and quality in San Antonio by far! Odie is very sincere and really cares about the satisfaction of the customer! I would not take my jetta to any other dealer in town :)

jg0408

Nov 2, 2012

Victor Rivera was very freindly .and did all be could to help me get a good deal!!!!the process was tiresome but victor did all be could to make sure it went smooth as it could.nice man!!

Carmenforsythe

Nov 2, 2012

I had a great experience!! I got the car at a great price and Bowie was great! I really love my beetle and will tell all my friends to buy from ancira

cmatthys

Nov 2, 2012

This was my first visit to Ancira and I was very pleased. Ariel was a joy to work with - he was very helpful and friendly, he explained the services performed on my car and the price charged for each service, and looked over my car when I picked it up to make sure it was good to go. When we dropped off my car that morning and attempted to leave in my husband's car, it wouldn't start (dead battery and corroded cables). Ariel and one of the shop mechanics were so nice and helpful - they jumped my husband's car and got us on our way in no time. This was by far the best experience I've had at a dealership or maintenance shop, and I attribute that to Ariel's fantastic customer service. I will definitely use Ancira for my next maintenance or repair issue.

acromagnoli

Nov 1, 2012

I always take my car her, because is nice to go and know that you will be good taken care of.Thank you very much!!!

Bunegin

Nov 1, 2012

Awesome service. Odie was very considerate of my time. All repairs were performed as expected, and I was kept informed throughout the entire process. Once again awesome service!

elizabethRaulston

Nov 1, 2012

Mr Mijia was by far beyond the best sales person we ever had, He made us feel part like we were part of the Ancira Family, He friendlyness,And was willing hear what we wanted to in our new vechical. He put the confidence back in buying a car after our bad experince with other dealers. Mr Mijia also was wiling to take the time out to explain to us in what our opotions were and what would work for us. And for that i am greatful and will continue to do buissness with Mr. Majia and Ancira VW in the near future.

2004Jetta

Oct 31, 2012

Had a problem with warning light on VW TDI wagon and was able to get same day appointment with Ariel Hernandez who handled everything very expediently. He is very honest, caring and polite and a credit to your business at Ancira.Thank you for your attention.Barbara Bosselet

awilkerson1160

Oct 31, 2012

Odie was great to work with, and got me in and out fast... and even fixed a tailout that was out.. that the rest of the service department Missed.

Esperanza02

Oct 31, 2012

No stop help through out the day.he made sure I left there with the biggest smile on my face and made sure I knew everything thing there is to know about my new bug

jbrenee

Oct 31, 2012

I brought my Jetta TDI in for it's 40,000 mile oil change and other services. I found your dealership's Service Xpress Department to be efficient, friendly, courteous, and accommodating. Your prices were very reasonable and Michael and the rest of your staff were very helpful, welcoming, and knowledgeable. I will definitely use your service department and recommend you to others. Thanks for a great experience.

jim.king.12576

Oct 31, 2012

Service was great, salesman was geat not pushey, listened to my requirements and helped me get them. Thanks for a very good car at a very good price. I would recommend you to any one interested in buying a used or new car. Very helpful staff and sales person.

Jwilliamson

Oct 31, 2012

I had an emergency situation, late in the day (6-ish) -- battery died. I was in a panic because I had to leave town in two days for a family emergency. Teresa and company at Ancira VW truly took care of me, for which I can't be thankful enough. They gave me a loaner car to get to work the next day and got my car taken care of promptly. I appreciated Teresa's initiative to get my next "regular service" done while my car was there (it was within a 1,000 miles of having to do it and I would have had to come back if she hadn't tatken care of that -- I trust that Dan Miner and Darrell Dixon commend employees that think on their own.) Thank you all for everything.

Mserbo7668

Oct 31, 2012

I brought my car in with issues and Wayne tool care of all my concerns and kept me informed through the whole service time. I mentioned I was interested in another vehicle and Chris the sales rep was about to find me the exact car I described. I ended up trading in my car and leaving a happy customer. Thank you for the professionalism and great customer experience.

staticblade

Oct 31, 2012

Ariel is great to work with plus i am so glad my car went to Ancira Volkswagen for service. I do feel that my car is in good hands there.

Marin0907

Oct 30, 2012

Had a good experience, I prefer this dealership to the others in town. I went in for a 20,000 mile appointment and they were. Able to diagnose and fix my blown speakers during the same appointment.

carusocowan

Oct 30, 2012

This is the second time the car (2012 Jetta Sportwagen TDI) has been in for service. The first was a 600 mile "courtesy inspection" coincidentally at which time a recall for computer software was corrected. The most recent instance concerned abnormal and uneven tire wear at 16,172 miles. Suspension and alignment were examined and, ultimately, all four tires were replaced with a higher quality product. Each time Odie Dominguez provided service that could be accurately termed "above and beyond the call of duty." He was recommended by a friend and I have been extremely pleased and thankful for my friend's recommendation. If service advisers in general were of Odie's caliber, car owners would undoubtedly be much happier with their dealerships. Mr. Ancira has an excellent employee although he might not be aware of the fact. Well done Odie, and thank you for being genuinely concerned and exceptionally helpful.

Bart_74

Oct 29, 2012

Arsenio had been very patient with us. Keep his distance when he needs to AND DELIVER THE TRUCK AT 9pm! with his wife driving the other car (going back home)...Now thats an extra mile (literally since we live in Schertz and they live in Helotes!) No arm twisting or hard selling. The GM, Mr Anthony Corey had been supportive and very patient. Look for Arsenio the next you drop by in Ancira Chevy or VW. He's the MAN.

Esperanza02

Oct 29, 2012

I have come to odie four years ago when I bought my vw beetle he has always helped me out I've never had any problems with him. He goes out of his way to make sure I leave here 100% satisfied

Lisa Gonzales

Oct 29, 2012

Rudy was very helpfull. Also Mike Young really worked to help us get the deal and monthly payments that worked for us. Again just want to say Thank you to everyone for such a great experience.

steveh29

Oct 28, 2012

I brought my 2012 Jetta in for warranty service which was handled by Odie Dominguez. I found him to be a very professional, customer focused employee who was very concerned that my car was repaired correctly and on time. I certainly appreciate his attention to detail and will continue to bring my car to him for service and repair. -Steve Harron

ybonillaleach

Oct 26, 2012

Very friendly, Ariel was amazing! Thank you for everything. He explained everything on the quote very clear and concisely. I had a really good experience.

Aggiejue

Oct 26, 2012

My experience today was great from the moment I pulled into the parking lot! I was promptly met with a friendly face and quickly given the information I needed. I needed to be at the Witte Museum by 10 a.m. and Ariel had my car in and being worked on within 30 minutes. I made the decision to have my 80,000 and 100,000 service performed last minute and he had me a rental car reserved and picked up within 5 minutes. When I returned to the dealership, my car was quickly retrieved after payment of course. All the issues I discussed had been resolved and my cars performance has been greatly approved. The only gripe I have is with the service days at Ancira VW. For most of the working class, it is difficult to find time to come in during the week. Luckily, I had the day off and was able to get everything done but it would be beneficial to have time on the weekends for service. I almost took my business to the new VW dealership just because they are open on Saturday for service appointments. Thanks again.

4saberlady2

Oct 25, 2012

I would recommend Mr. Rivera, he was excellent and we were able to work out a good deal. However the GM manager to was not so nice and instead of siding with the customer, I feel he was rude, arrogant and practically called me a liar

PriscillaDufilho

Oct 24, 2012

I moved from Houston about 1 1/2 years ago and Ancira VW was the closest dealership to take my vehicle for service. I had a couple of visits for regular schedule service and I was not completely satisfied because my car was having a nagging problem with the A/C since I got my brand new vehicle in 2007. This A/C problem was so bad that the a dealership in Houston replaced my whole a/c system just to get me out of their store.The problem continue and it was then when I took my vehicle back to Ancira and I met Mr. Ariel and he took a good look of the problem that has been seen since I got the car (and after an a/c replacement in Houston). Mr. Ariel took time to listen to my description of the problem, and asked me to leave my vehicle to see what the problem was.A day later he called me to tell me what the problem was and he fixed it! The same problem that I had been complaining for the last 5 years PLUS a new A/C would not fix!I know first hand that mechanics don't listen to females as they would listen to a man. Mr. Ariel changed that for me. I know that if I have a problem he will listen and he will fix the problem.Please congratulate Mr. Ariel Hernandez for having the amazing talent to listen to customer and take his time to solve that problem.Priscilla D

troywebb84

Oct 23, 2012

Teresa has a great personality and is very helpful in having issues addressed. She is very quick to make the appropriate recommendations as well as reach out to her detail team to get clarification of specific services. I am new to the area, but I will continue to recommend Teresa and Ancira VW because of my 1st and 2nd experiences.

canyonlake1291

Oct 23, 2012

Ariel Hernandez has been my Service Rep. since I have owned my car he is the BEST in the Business, Understands all my needs, Is a Professional at his work all the way, I would not take my car any where else, I Love my Volkswagen Bettle Conv, I get many complements on it and I love the way it handles.Ariel Hernandez is a Asset to the Company!!!

dianehall_1

Oct 23, 2012

Ariel was professional and friendly. I felt my minor problem was important and he did everything to fix it as quickly as possible. Great experience!!!

wallypop

Oct 22, 2012

The express service was just that. My wife and I had just settled in to the waiting room and next thing we knew, we were told the car was ready. 100% satisfied.

shanwascott7

Oct 20, 2012

Anthony Corey and Joe Mejia are the best made my car buying so easy and friendly THANKS for everything! I'm very pleased with my purchase.

yvonne6151

Oct 20, 2012

Anthony went over and beyond the call of duty to assist me with the purchase of the GTI! Very courtious and very attentive.I was rather in a rush because of the timeframe so my only concern - was that the "detailing" of the vehicle was not impresive.

Jam001420

Oct 18, 2012

Professional, honest and knowledgeable. Are just some of the words used to describe my experience with Charels. I would absolutely recommend charles to may friends and family.

kevvlar

Oct 18, 2012

Just recently moved here from Florida. Ariel made us feel at home from the first time I talked to him on the phone. Because of him, my wife and will go no where else with any of our automotive needs. I would suggest you do whatever you can do to hang on to that guy.Sincerely, Kevin L. Harris

Mserbo7668

Oct 18, 2012

I brought my car for multiple problems. Wayne took detailed notes and addressed all my concerns professionally and efficiently. I would absolutely bring my future business to him.

NEhaynes

Oct 18, 2012

Kevin Matsumoto at Ancira Volkswagen was a great help. He worked hard to find the Jetta we were looking for and was able to meet our price goal. Kevin was very easy to work with "NO PRESSURE" type of salesman.Kevin was able to asnwer all of our technical questions and assisted in setting up the electronic features in the Jetta for us. I would definitly recommend visiting Kevin at Ancira Volkswagen if you are in the market for a Volkswagen.

Notyme111

Oct 18, 2012

Teresa is by far my favorite person in San Antonio. I've lived here for 3 years and she has the best customer service in town. I know when I go to the Volkswagen Service Department Teresa will fix my problems and always give me guidance on how to help my car preform better. I haven't taken good care of my car in the past so thru all the problems I've had within the past 3 years I believe Teresa has done a wonderful job at easing my pain and also gained my trust in servicing my car. She's by far my favorite person in San Antonio.

Ruben Caraveo

Oct 18, 2012

The whole experience was phenomenal. The salesman (Mr. Fernandez) was very friendly and helpful. The sales department was very helpful in working with us to enable us to purchase the vehicle. The vehicle is awesome, great ride, lots of room and convenience features we never thought of having in our new car. We were not in the market for new car. We just wanted to look at the Passat because of the TV ads. We are very pleased, thank you ANCIRA VOLKSWAGON.Ruben and Mary Caraveo

I dont have nikname

Oct 18, 2012

Great sales staff. Finance Department was very willing to help us finance vehicle. Great price and awesome car.

Anacano

Oct 18, 2012

ALWAYS helpful, friendly, accommodating, and he greets you with a smile. Very aware of my busy schedule. He goes that extra mile to make the customer happy!

cacamuya

Oct 18, 2012

I am very please with the service provide by Ancira VW and Ariel Hernandez is a Service professional tech and always has the answer and keep me informed and up to date on any issued concerned my vehicle

adelineemma

Oct 17, 2012

Since the moment we met Joe Mejia i knew he was out to help us get a car that we needed. He got streight to the point and let us know what was in our budget range. I will deffinatly recommend this dealership to my friends and family!

jecydalton

Oct 17, 2012

This was only a 3 month service for my vehicle. The service rep was very helpful in letting me know I didn't need an oil change yet. He was also helpful in letting me know that service was free for this and a few other visits in the future. The salesman had gone over this but I just forgot, thanks James Dalton

ironhyde51

Oct 16, 2012

Very nice and friendly atmosphere. Our sales rep was very hospitable and knowledgeable about the vehicle he sold us. The other employees were very courteous and accommodating. Overall a good buying experience.

mlharmon

Oct 16, 2012

Odie has helped me with my cars for years and he has never failed to surprise me with just how much he has gone above and beyond what I expected. It would be hard for me to consider another vehicle make other than Volkswagen because then I would not have such a trusted, warm, and genuinely caring service advisor as Odie Dominguez. It's a good thing that Volkswagens are such good cars!The work at this dealership has always been of the highest quality and in my 30+ years as a driver I have never had such a pleasant experience taking my car in for service. My car is serviced promptly and correctly and repairs are fully explained to me. My issues are addressed and I know what steps are required next for service. Any warranty or recall issues are addressed and if my car has to stay overnight, a rental car is promptly arranged.I might expect this level of service from a dealer of cars generally considered for the wealthy - Mercedes, Porsche, or Jaguar so it is even more surprising from a Volkswagen dealership. I would not hesitate to recommend this dealership to anyone, even close friends and relatives - A+!

plantgirl59

Oct 16, 2012

I gave Jay an excellent rating, because my dealership in Brownsville, Tx. apparently did not want my business. I have purchased 2 VW from PAYNE MOTORS. Their service is terrible.I shopped on line and Jay responded right away. He had the car I was looking for, got me the deal, I wanted. I was in and out of San Antonio in one day. The whole experience was painless.Thanks,Karen Pfeiffer

1hdmotorhead

Oct 16, 2012

I found this car online. It was located out of state. Chris Brown was very helpful personally inspecting the car and getting me the information that I requested. I caught a flight, vehicle was as described, no games, no extra charges, the deal was painless!

1hdmotorhead

Oct 16, 2012

I found this car online. Chris Brown was very helpful etting me the information that I needed. I flew in from out of state, the car was as described. The deal went down without a hitch.

jth0818

Oct 15, 2012

Joe Mejia was very understanding of my situation and worked very hard to give me a great deal. I would recommend Ancira Volkswagen to others.

BobPass

Oct 14, 2012

The dealer's website was very informative and indicated that they probably had the car we wanted at a reasonable price. Victor listened to what we wanted in a car and showed us just what we wanted.

Car Enthusiast

Oct 12, 2012

We were very impressed with this dealership. Kevin and Jason were awesome! They worked very hard to get us what we wanted and did an excellent job. They were very friendly and helpful.

justeensmith

Oct 12, 2012

I've been going to this dealership since I moved away from my home in Houston and they have done a great job.They were very friendly and Theresa ALWAYS very helpful when I have a problem with my car.

Mclamberson

Oct 12, 2012

Kevin was very friendly and helpful. He got us the car we wanted. He and Jason in the finance department worked very hard to give us a great deal. We are very pleased and will definitely recommend this dealership.

thasialenae

Oct 12, 2012

My car stalled for no apparent reason and even though the diagnostic did not come up with anything I was still treated with the utmost respect by all the staff that I encountered. Sales Manager, Anthony Corey checked on me as well. My car was returned nice and clean. My car has stalled again - almost in the same spot - so I am wondering if it is the Bermuda Triangle of street corners (joking, of course).

Henryd

Oct 11, 2012

I am recognized and greeted by Ancira employees. I know that I am in good hands and all problems and issues will be taken care of. The friendliness and professionalism at Ancira are qualities that seem to be lost in most places of business these days. I have total confidence in Teresa, Jesse, and Joe.

koenigml

Oct 10, 2012

Teresa has helped me service my son's used car many times since we've bought it in April 2012 - we have done a lot of work on it to keep it in great running condition; she always is very concerned with helping any way possible and goes above and beyond to achieve that goal. She is always helpful, friendly, courteous and knowledgeable every time that I have visited you service department and I plan on coming back when needed in the future. Sincerely, Michael Koenig

Hump 1

Oct 10, 2012

This has been by far the best car buying experience yet! Tony was friendly, professional, and was quick to answer all of my questions and concerns. He didn't use any pressure tactics and let me take my time looking at all the different models I was interested in. This relaxed sales environment made it easy for me to let down my guard and really find the car I wanted. Needless to say, I ended up with a care I absolutely like. Most people will experience at least some degree of buyer's remorse after a large purchase, but I can honestly say, I am perfectly happy with my choice and how much I paid for it. No buyer remorse whatsoever! Tony and the rest of the staff at Ancira VW are a first-class act!!!

brh21472

Oct 10, 2012

This has been by far the best car buying experience yet! Tony was friendly, professional, and was quick to answer all of my questions & concerns. He didn't use any pressure tactics and let me take my time looking at all the different models I was interested in. This relaxed sales environment made it easy for me to let down my guard and really find the car I wanted. Needless to say, I ended up with what I really wanted. Most people will experience at least some degree of buyer's remorse after a large purchase, but I can honestly say, I am perfectly happy with my choice and how much I paid for it. No buyer remorse whatsoever! Tony and the rest of the staff at Ancira VW are a first-class act!!!

Chrisxcore

Oct 9, 2012

Sales experience was good. Miguel was courteous and helpful and worked with me to get a good deal. As always, wait time between negotiations were lengthy; the longest I waited was 15 minutes. I know it's a tactic, but I would prefer it if they did their business openly instead of behind closed doors.

chrisjacobsson

Oct 9, 2012

Sales experience was good. Miguel was courteous and helpful and worked with me to get a good deal. As always, wait time between negotiations were lengthy; the longest I waited was 15 minutes. I know it's a tactic, but I would prefer it if they did their business openly instead of behind closed doors.

japartyka923

Oct 9, 2012

I thought Dylan was very friendly. He made sure that I had another vehicle to drive in while my car was in for service. My car was in for service for eight days. During those eight days I had to contact Dylan to receive any information about what was going on with my car. I had my boyfriend with me when I picked up my car and instead of talking to me about the repairs done, Dylan looked and talked to him. Dylan was helpful when it came to returning phone calls and making sure I had a vehicle to use to get to places, but communication was not his strong suit.

lfstein

Oct 9, 2012

Everyone was professional and courteous! The sales staff was very helpful and really worked with me to meet my criteria. The finance person was very polite and thorough! Miguel made sure I was comfortable with how to operate the car. The entire experience was great!

Like gas saver cars

Oct 8, 2012

Chris Brown exceeded my expectations. I will certainly recommend him to my family and friends.

Borderpatrol

Oct 7, 2012

My experience at ancira volkswagon was a great one. The sale person zach was very kind and respectful i would recommend to anyone to shop for a volkswagon at this dealership. Really liked that they were open on Sunday!!!!

Rahlancer

Oct 7, 2012

The service here was great. The staff was friendly and helped me a great deal to the best if their ability. I would suggest this dealership to anyone trying to purchase a vehicle.

ccr78230

Oct 4, 2012

For the last 10 years I'd been a customer of the "Rod East Volkswagen" dealership with great satisfaction in service and sales but since Rod East retired and the birth of "Alamo Heights Volkswagen" occurred, I've found the quality of service received has retired right along with that of Rod East himself. Chris Brown, employee of Ancira Volkswagen, reminded me of what I missed from Rod East's retirement. Mr. Brown listened to what my needs were and did everything possible to see that they were met. I was very impressed with the depth of his knowledge as well ability to explain certain aspects of the points of sales with respect. The purchase of my new Beetle was an investment made because of people like Chris Brown, someone who was easy to speak with, ask questions of, and made to feel comfortable to contact whenever need be, about my purchase. When the time comes for me to trade up and out I will ask for Chris Brown's help once again. He has left an indelible impression on me as a (new) customer of Ancira Volkswagen. Thank you, Mr. Brown once again for all your help! Respectively,Christina C. Ramsey

Erika Meza

Oct 4, 2012

This was the best car buying experience I have ever had. Joe Mejia was knowledgable, supportive, and did not pressure me! My last two experiences were horrible. It was wonderful to leave a dealership feeling satisfied and empowered with my shopping experience. Fabulous service.

banniswc

Oct 3, 2012

I had just moved to the area and was looking for a place to service my car. Mr. Hernandez was not only very professional, he made you feel very welcome and cared about. He went the extra mile to make sure that all my needs were addressed. He is the reason that I will now do all of my business with Ancira VW. I travel extensively around the country and Mr. Hernandez's customer service skills are top notch compared to most people that I run into.I had a headliner issue which I felt should be covered by VW. When I called VW they indicated there was nothing that could be done. Mr. Hernandez sensed my frustration when I told him about my phone call to VW. He worked with the Service Manager and Ancira covered the labor to replace the headliner even though my car was out of warranty. This is a dealership that works for its customers. A rare quality in business these days.Thank you gentleman. It was a service experience better than any I have ever received from a VW dealer.Bill Bannister

charleneharris1

Oct 3, 2012

I have to say that Odie makes giving you my hard earned money a pleasure. I always dread "the final cost" as VW upkeep can be expensive and I am on a pretty fixed budget; but it is a necessity and Odie helps me manage maintenance costs with my budget. There are other options for repair out there, but I will continue to bring my car to Ancira as long as you continue to provide the quality service and customer care I have come to expect from you over the years.

RGuerrero1

Oct 3, 2012

We are always very happy to take our vehicle to be serviced at Ancira because we feel a personal touch and not just any other customer. Thank you for always being friendly and understanding.

LaurenReyes89

Oct 2, 2012

Chris was extremely attentive. He had a broad knowledge of the vehicle and answered all of my questions and more. He was enthusiastic about the product and showed concern for the customer.

sdrivera

Oct 2, 2012

I had never been to Ancira Volkswagon before and I must say that Miguel Balderas made the experience very pleasant and "pain-free". He was very friendly and tried very hard to be far and make us feel comfortable. I would refer this dealership and salesman to my family and friends.

martyfern

Oct 1, 2012

I drive in from Center Point to have routine maintenance on my Jetta. I have done this ever since I moved into the area in early 2010. The reason I do is that I plan to add much more mileage to the 130,000 plus miles I already have on my 2006 vehicle. I trust the dealer to have original parts, and take pride in servicing my car. Your dealership has done right by my car, and I thank you for it.The next time I am due an oil change, I will probably call the new VW dealership which has opened up on the North side of town, and talk to them about price. If the price is close to the same as I have been paying at Ancira, I will probably use their service, as it would save me many miles of driving.On your optional question below, I would have preferred to write this review while I was still inside the dealership only if I had access to a terminal, and didn't have to use pen and paper. You may want to alter your form, and move that question toward the front of your survey.

sageoaks

Oct 1, 2012

We have given the rating we did because of: The friendliness and professionalism of Tony Staten, Anthony Corey and Jason, the Finance Manager. The way we were treated as previous customers and taken care of and appreciated for our repeat business. The efficient way the appraisal of our trade-in was handled and the ease with which all the paperwork was handled plus keeping us appraised of each step as it related to the purchase of our new Passat. Most important to us, was that everything that was promised was delivered and followed through on from when we first ordered the car to when it was finally delivered to the dealership.

juttaaviles

Sep 29, 2012

I was very impressed with the service and the friendly staff. From the first meeting, setting up the appointment, and the completed repair job, I had no complains and left as a happy costumer. The free car wash was a great bonus. A big Thank you to Mr. Ariel Hernandez who went the extra mile for me and made my Eo's look like new again. You have gained a new client. :)

ksharp62

Sep 29, 2012

I've been using Ancira Volkswagen services for over a year, and each visit has been excellent. This time I traded my 2009 Jetta for a 2013 CC Sport Plus, and my salesman, Mike Dunigan, was fantastic. He worked magic on trade-in, and he gave first rate customer service. Give Mike a call, and you won't be disappointed.

nathan.scheel.1

Sep 29, 2012

I recently purchased a Jetta TDI from Ancira Volkswagen and the experience was awesome! I needed a car with exceptional fuel mileage and my sales representative Chris Brown made me a deal that I could not pass up. I had gone to Freedom Volkswagen (formerly Rod East Volkswagen) and I was not treated near as good as I was at Ancira Volkswagen. The people at Ancira Volkswagen are extremly nice and they will shoot you strait the first time regarding price. I was recommended to them by Jerry Reynolds (the Car Pro) and I was not disappointed! Chris Brown treated me with respect and integrity and I didn't need to haggle with him back and forth on the price of the car like I had to with Freedom Volkswagen (i.e. The sales rep would have to go talk to his manager as I waited by myself for a while and then they would come back with a counter offer. Then he would go back and talk to his manager ect.). My girlfriend like the experience so much and loves the Jetta so much she is thinking about going and getting one too from Chris Brown. The experience was awesome and I have been recommending him to every one in the market for a new car!

amynbowen

Sep 29, 2012

Victor worked hard to find me the vehicle I wanted at the price I wanted to pay! Ancira VW was the first and last dealership I visited on the day I bought my car. I chose my car and was driving off the lot in about 2 hours! Very impressed. Victor called me a couple times during the week to make sure I was pleased with my purchase and to make sure I didn't have any questions about the operation of the vehicle. Thanks Victor!!

farias36

Sep 29, 2012

Thanks so much for the no pressure approach. We were allowed to leave after the time period we alotted for visiting the dealership without making us feel uncomfortable. The sales approach and working with Miguel Balderas was what committed us to the purchase.

bfines1

Sep 28, 2012

Odie was extremely knowledgeable and informative about the vehical maintenance. And went out of his way to call us back to tell of of the car that had just arrived. Chris made to experience enjoyable and fun and really knew his stuff. Never had such a good experience with a car salesman. :)

texstomper

Sep 28, 2012

Service was good and rep explained problem with the tire. All items that were needed were taken care of. I would prefer to only have to write if I have a complaint.

elainemstephens

Sep 27, 2012

Chris Brown was honest, knowledgable and professional. We couldn't have asked for a better salesperson. We will gladly recommend him and Ancira VW without hesitation.

Ricky

Sep 26, 2012

We have purchased several vehicles from this dealership and have always been happy.

acrgzl5

Sep 26, 2012

Salesman Joe Mejia knows his business. He pretty much knows all his VW products inside out. He is very courteous , friendly , attentive , and eager to please. Joe has the intuition to know the answers to your questions before you ask them. After spending a few minutes with Joe you feel at ease and makes the whole buying experience a happy one . I will certainly return to see Joe whenever it comes time to buy another vehicle. Thanks Joe. Ramiro Garcia Beetle TDI owner.

sarthur64

Sep 26, 2012

My husband and I were looking for a VW Jetta TDI, so I contacted several VW dealerships in the San Antonio area. Ancira VW was the only dealership that kept consistent contact with me via phone and email. Mark Villarreal answered all of our questions about specifications of all the Jetta TDIs that were available at Ancira. While we were at the dealership, Mark took a lot of time to show us all the features available on every Jetta TDI they had on the lot. He helped us get a fair deal for our 2013 Jetta TDI and the car we traded in. Overall, we are very happy with the service and attention we received at Ancira. And we LOVE our new car!

NormaRamirez

Sep 25, 2012

Mr. Rivera was very nice since the begging. Since i could not make up my mind he showed me different vehicles without getting frustrated at all. He worked with our budget and our wants. Even when they delivered the car he was making sure everything was perfect. Both of us are very pleased with him as our carsalesman.

axels78

Sep 25, 2012

Overall the experience was great and the salespeople were good.They did all the possIble to satIsfIe my desIres. I wIll totally recommend the dealer to anybody.

Dave M

Sep 24, 2012

This was the most relaxed car buying experience I can remember. Miguel Balderas was attentive, knowledgeable, and eager to please. He kept us informed of what was going on in the process and made sure we understood how all the bells and whistles worked on our 2013 Beetle. We're sold on the quality of service we got at Ancira VW. The price was excellent and the trade in offer we got was reasonable. We'll be back.

Forensikchic

Sep 24, 2012

I had a very good experience buying my 2013 Jetta TDI. I was greeted at the door by the salesman, Marco Espinoza. He knew who I was and what I was there to see and had it waiting for me, even though I arrived a half hour early. The financing part was pretty effortless and I got a great rate! It was the best experience I have had buying a car so far and I have bought at least 6 in my lifetime.

Dm8land

Sep 24, 2012

The dealership was very busy, but everybody we dealt with was friendly, polite, and efficient. There were no high pressure sales tactics, no bait and switch. We got a reasonable trade in offer for a car with 229,000 miles on it. Miguel took the time to explain what he was doing, and he made sure we knew how the features of our 2013 Beetle operated. This was probably the most relaxed car buying experience I have ever had. I will be back when I need to replace my other car.

ericadavila04

Sep 24, 2012

I was most impressed with the friendliness and helpful service that came from one employee in general. Odie kept us updated on our vehicle and was most helpful on all questions we had. I hope that in every visit to volswagon is just as great and that he is the one work we work with directly. Thank you for all your great and prompt service.

Forensikchic

Sep 24, 2012

I had a great experience when buying my 2013 Jetta TDI. I was greeted at the door, the salesman knew my name and what I was there to look at. He had it ready for me to test drive. I thought they were fair to me on price and worked to get me a great interest rate! They stayed late to ensure that I had what I wanted. Thanks Marco!

gracielabruin

Sep 24, 2012

I gave a great rating because the staff person who assisted me was courteous, gave me a 10% discount, listened to my concerns (about the cost), was highly knowledgeable about the VW maintenance and parts, and was overall just helpful in every way. I went because my car wasn't starting right away, but I didn't know why. I thought it might be because of the key. The staff person heard my concern and made sure that they checked my car and fixed the real problem, which was replacing the starter.

mymarie123

Sep 23, 2012

Charles Allbritton treated us with respect. He was very knowledgeable about the car and walked us through the basics. As for the finance guy, he was a total jerk with a major attitude. No reason to treat customers like that. Almost lost the sale because of his attitude.

Tiffany J S

Sep 23, 2012

I had such a great experience with my salesperson Chris Brown. He was awesome. The whole process was not bad for trading in a car and buying a used one. The dealership detailed the car before I left and it turned out beautiful!!! Big Thanks to Ancira VW!

Ecuevas

Sep 23, 2012

The first day I took my new car home the very next day inthe morning I had a big engine oil leak had to take time off from work to take car to dealer, also the spare key does not work so I guess there was no pre inspection done on the car before it was put out on sale

Amanda's

Sep 22, 2012

I feel confident bringing my car to Odie Domingues, he is very helpful and explains everything that is being done to my car. Odie is very nice.

Daleneibert

Sep 22, 2012

The Great Customer Service has brought me back to Ancira Volkswagen.

Paula Albert

Sep 22, 2012

Ancira Volkswagen is a superior in diagnosing my car. They have excellent and Fast service.

lajones

Sep 22, 2012

I driver three to three and a half hours or more to get my car serviced at Ancira. The service and customer care is the primary reason, specifically with Teresa. She understands the distance I drive to have my car serviced there and takes special care of me. Give that woman a raise!! She deserves it. Please take care of your "good" employees. They are your MOST valuable resource!

Lisa Callan

Sep 22, 2012

Odie in the service department has always been so couteous and helpful. I always ask for him because I know he will make sure my car and I are taken care of. I trust Odie and that is why I keep using Ancira Volkswagen's service department.

lynneroybal

Sep 22, 2012

Theresa treats everyone with dignity and respect. Theresa does not miss a beat when it comes to the needed repairs of the auto.When maintenance checks find irregularities, Theresa has called me to tell what repairs the car needs as soon she is notified by the service dept workers Theresa always smiles and is an excellent service rep.

msaenz81

Sep 20, 2012

The vehicle was serviced quickly and the quality of the work is great. I will always take my vehicle in to Ancira Service. I love dealing with Teresa!

kimstiguan

Sep 19, 2012

I came in for my 20,000 mile service and left with a new Tiguan. I needed more space. I loved my Jetta and the service I've received since I have owned it has been great so I knew I would buy another VW. I didn't even look anywhere else. Service means alot to me and I've been extremely happy. I love my new Tiguan and Tony made my purchase painless and I didn't spend but a few hours there. I told him what I wanted and he made it happen and I was never hassled in any way. Thanks a bunch!

brookefonte

Sep 19, 2012

Buying a car from Tony was the easiest, most enjoyable car purchase we have ever made. Prior to driving the 2 hrs from Alice to San Antonio, my husband spoke on the phone with Tony several times. We told him what we were looking for and he found it. Once we got there he met us as the door with a very friendly smile and handshake. He then took us out to see the car and for a test drive. Once back in side I was expecting the haggling to begin, but it didn't we told Tony what we wanted and he made it happen with only a small bit of negotiations. He was not your typical car salesman that makes you feel bad for trying to get the price you feel is deserved. He discussed each step of the trade in and price with us. So the price we got was unbelievable. Plus extended warranty and free oil changes and services for 3 yrs! Also to top it all off he made my 3 yr old's day by giving her the biggest pink balloon she had ever seen. The overall experience with Tony and Ancira was great! We absolutely love the car and will be using Tony again in the future. I have already been recommending him and will continue to as well.

fiordaliza.nunez.9

Sep 19, 2012

The service was excellent and didn't have to long. The best thing is that I had been told by another business that I needed to change the water pump on my car due to a leak, I took it to Ancira Volkswagen and they found nothing. My car did not need any work, I appreciate their honesty and will become a loyal customer.

adamheidrick

Sep 18, 2012

Jay was extremely helpful with the purchase of my first new car. Jay was courteous and professional. He never hassled me; he not only listened but also followed through with any concerns or questions that I had. Before this purchase, I tried buying a car for about a year now, but I always backed out of a sale because of the pressure and slight of hand sales tactics I received from dealers. Jay, however, worked with me and let me make the next steps in my purchase. I would, and will, recommend Jay to anyone who is looking for a professional dealer whose specialty is no B.S., which is a gem in the car dealer business. As a first-time-buyer, I can merely say thank you.

Doraandjoe

Sep 18, 2012

we have been a VW owner for over 12 years and are extremely pleased. We will not take our VW car anywhere else other than Ancira VW service center. Knowledged, friendly, and superior service of the highest quality.

MiguelS

Sep 18, 2012

I came in to service my old 2007 Jetta. While there I asked Odie if he could help me in getting an estimate for a trade-in. He referred me too Charles who worked with his manager to get me a great deal on a new Jetta TDI. Odie has always provided exceptional service on my old Jetta's maintenance. Charles worked hard to get me a good deal on my trade-in and to find a new car that fit my budget. Very satisfied with the service and professionalism from both parties.

yayavr11

Sep 18, 2012

I am extremely pleased with dealership and with our salesperson Anthony Staten. He was very attentive and delivered us the vehicle we were looking for. Thank You for your friendly service and we will definitely return!

Rebekah James

Sep 17, 2012

Jay Lucero was one of the best sales guys I have worked with. He answered my questions and returned my calls in a timely manner. HIGHLY RECOMMENDED for future business!!THANK YOU! Rebekah James

sheri.bolland

Sep 17, 2012

My experience dealing with Chris was wonderful!!! He made buying my new car easy. He was quick to respond to my requests and went above and beyond what could be expected. Everything he said he would do was done. He and I had only talked on the phone about what I wanted and when I arrived at the dealership my car was ready and waiting for me. Dealing with the finance department was fast and easy as well, they had everything ready and I was in and out of the dealership with my new car in less than 2 hours. I would recommend this dealership and Chris to anyone looking for a great deal and great service. Sheri BollandA very happy customer

a_ciomperlik

Sep 17, 2012

Chris Brown was outgoing and friendly. He spent a lot of time answering our questions, bringing us different vehicles we might be interested in and having us drive them to get a feel for the one best for us. When we wanted one not on the lot, he immediately got the car we wanted (the only one in the whole state of Texas that was our color (Moonrock Silver) and diesel) from another dealership and had it there the next day.When we picked it up, he had it detailed nicely and introduced us to the service dept. and set up our first appt. Everyone was very helpful. He helped us to get the price we wanted to pay, was great on his followup (sending us our 2nd key -- not with the vehicle) ASAP. We would him to anyone we know looking for a new vehicle. Thanks, Chris. Great job!

Eugibson

Sep 17, 2012

Mr Hernandez was very attentive to my problem and was able to get the shop foreman involved so the problem could be corrected. He also kept me informed and well updated and that made my visit very pleasant. He also provided me with a courtesy car while the wor was being performed.

Jlgarner

Sep 15, 2012

Ariel is fantastic to work with. He remembers who I am every time. He is always very straight forward when it comes to pricing and how long service will take. He is honest and fair. I never feel like I'm being duped on the price. Dealerships are notorious for being way overpriced but I actually never feel like I overpaid for service. Ariel really does a great job and is the reason I drive across town to have service performed here.

els100175

Sep 14, 2012

Michael and Odie were very professional and very good customer service. Michael came out and told me what was going to happen with the car and the shuttle will give me a rise once arrived, but was necessary because the car got fix. I did haved to go ask about the car because Michael never came back after an hour of waiting. Odie then helped me with getting me checkout, explaing what had been done on the car, and the extended warranty that can be purchased. He then told that the car was being wash. He even went out and check to see if it was done. Odie was the one who cameout with the car and even went out and gave it a buff where it has a bad scratch. It helped a lot because you can barely see it. He never lost his smile that he has when talking. That is a man who enjoys being with the public. He is a person that every business should have. Thank you.

m00dawg

Sep 13, 2012

We have recently been having issues with taking our care out of park and finally opted to take it to the dealership. Turns out it was a cracked battery that was leaking battery acid on our shifting cable! The battery was six months old or so and was purchased from an auto-parts store. It was a weird situation, but Ancira diagnosed it quickly, were right on the money with how much it would cost, and called us to let us know the car was ready.I know that last part seems obvious, but nearly every other auto repair experience is such that I am always the one calling for an update. Ancira actually does it the other way around (the way it should be).Lately, their customer service has improved noticeably. We have worked with Teresa a few times now and, prior to her, Ancira would seem to rotate through customer service repair folks. Of them Teresa has been the most helpful for us.The only downside to Ancira, and the reason we didn't buy and install a new battery for us (instead of buying one from an auto-parts store) was because I thought it would be easy like most other cars. VW makes it more difficult. But mostly the reason is time. Ancira doesn't have same-day turn-around and that can sometimes be a hassle.A hassle, however, we are discovering more and more is well worth it.

stacinstrahl

Sep 13, 2012

It is always a pleasure working with Odie. He has superb customerservice skills and it is apparent that his customers are his number one concern. We appreciate hisattention to detail.

jmnickles

Sep 12, 2012

Ancira VW was by far the best experience I have had when buying a car. All of the people were professional and straight forward. There were no "games" or "strong arm" tactics used. I found them to be courteous and would highly recommend this dealership to anyone looking to purchase a new vehicle. Furthermore, the staff and our salesman (Tony Staten) were knowledgeable and patient with us and made sure that all of our questions and concerns were answered. We looked at multiple dealerships prior to making a decision and Ancira VW was the only one that did not try to sell us a car on the spot that day. They recognized that buying a car is a big decision that does not need to be taken lightly and wanted to ensure that the car we purchased was the right make and model to fit our family's needs. I would highly recommend this dealership and Tony in particular for their professionalism and service.

kazfahim

Sep 12, 2012

Yes I would recommend this dealership. The total price of the service I was quoted was fair and very competitive in comparison to estimates I received from other auto service business in San Antonio. The customer service from Ariel Hernandez was excellent and will definitely ask for him next time I need service at Ancira VW.

dontneedausername

Sep 12, 2012

Chris did a consistently good job of following up to enquiries and was very helpful in the preparation to visit the dealership. Once there, I made a change in decision and he was able to quickly respond and had the vehicle I was looking (which reflects well on the dealership). The experience was not stressful and was very professionally handled by Chris (and the whole team at Ancira) which made for a pleasant buying experience. I would recommend this dealership to friends and family without hesitation.

El_Kameleon_G

Sep 12, 2012

Miguel Balderas was very helpful from the start and was able to get my family into a roomy Jetta Wagon from our 2 door coupe. We ended up trading in our coupe and driving out with a brand new car on a day where we went to "just look" because he was very polite and straight forward!

gsovancira

Sep 11, 2012

Ariel was very helpful. Took my car in on short notice. Didn't try to push extra repairs on me. Despite car troubles had a good experience with dealership service dept.

meglebrecht

Sep 11, 2012

Odie was super helpful with the service of my Jetta. Even though he had many cars to look at that day, he still managed to have my issues fixed by the end of the day. That saved me from having to find a ride to work the next morning. He was knowledgable and friendly and I will be returning whenever my car needs service.

sarah.a.bowman

Sep 11, 2012

Chris was amazing! I came all the way from Corpus Christi to buy my car from him after being referred by a friend and I swear, I will never even think about buying a car from anyone else. He was accommodating without being pushy, and really worked to get me what I wanted. Soooo happy!

Mark005

Sep 10, 2012

Service was great from Marco and also Jennifer in financing. Very informative and helpful to all my questions and overall knowledge of the vehicle Marco was selling was excellent.

jodie.v.ortiz

Sep 8, 2012