Used Cars for Sale at Andy Mohr Nissan in Indianapolis, IN

Kristi

Oct 11, 2016

This is am amazing place to buy a new car. Service is wonderful!

Regular guy

Oct 7, 2016

Called and was able to get an appointment sane day and services was quick and easy.

Kathy Walters

Sep 28, 2016

Have had several visits to this dealership over a couple of years to have various service items tended to. The service manager is beyond helpful and cordial as are all of the service-writers and the techs. I've never had an issue that hasn't been well-taken care of in a very timely manner.

Amber Fields

Sep 27, 2016

Nick is awesome master tech. The Service Advisors are great! Definitely recommend!!

Kathy

Sep 27, 2016

From the moment that you arrive at Andy Mohr Nissan you will be greeting in a very friendly manner, spoken to in words you can understand (important!) and your work will be done in a timely manner and your vehicle gotten back to you by a smiling and polite employee (also important). Hubby and I have both had work done there and would recommend it to anybody-----even if you have to drive a ways from where you live in order to avail yourself of their services.

MM

Sep 27, 2016

Great place to buy a car, these people really took care of me. The service department does an awesome with my car every time I go in to have something fixed or checked. Awesome people and very friendly!

Tony S

Sep 27, 2016

I come to the dealership to get my Nissan Titan serviced often. The entire staff always seem to be in a very positive and helpful demeanor. I will continue to return to this particular Andy Mohr dealership for as long as I own a vehicle.

Vicki S.

Sep 27, 2016

Although I bought my Nissan thru a very small, local company, when I had transmission problems the Service crew at Andy Mohr Nissan on Lafayette Road treated my concerns with the respect. Service Manager, Bill Fletcher, and his very helpful team listened to what was happening to my car, fixed the problem promptly and efficiently, even though I wasn't already a customer. Very highly recommend this facility as genuinely professional people who provide unusually high customer service.

Karie Trackwell

Sep 26, 2016

Bill, Marcus and Jessica are great people to work with. I bought my first car from a dealership here in January. The process went well. Everyone was helpful. Bill Fletcher has been amazing regarding and service questions or repairs and taking care of a high maintenance person!!!

Lisa stokes

Sep 26, 2016

Wonderful customer service from all especially with difficult customers. The attention to detail is amazing.

Vicki Seidel

Sep 26, 2016

Had concerns w/ a Nissan although didn't buy from there, yet the team openly provided an efficient repair and above par excellent customer service

Harley

Sep 19, 2016

I saw the Nissan 350Z advertised, and decided it was an opportunity not to be passed. Once visiting the dealership, I was introduced to my sales associate Oliver, and we inspected and tested the car before working up the purchase. Loan paperwork and documentation went smoothly thanks to Mike & Mike, and I was on my way after a final pre-delivery prep. I appreciate their hospitality.

D Raja

Sep 19, 2016

It was a great experience buying car from Andy Mohr. Right from explaining features of different trim versions to test driving and to looking at different options of taking new car (finance/lease), both Jessica Davis and Mike Hopper did an excellent job in helping me get what I wanted.

Julie M

Sep 16, 2016

The service guys are customer service professionals! They treat you like a queen (or king) and are fair to deal with. They can also service almost any make, so I have my husband take my Ford there when it needs service. The service manager is super friendly and remembers your face when you go in, and they don't jack you around with sales talk. They just get your car serviced or repaired and get you on your way. Remember to allow time for the free carwash and they will hook you up!

LindaRS, Food Distribution Program Coordinator

Sep 14, 2016

It was an enjoyable experience leasing my 2016 Nissan Altima from Andy Mohr.Everyone was very pleasant, friendly and helpful to answer any questions that were of a concern to me. I will return for the service needs of my 2016 Altima.Thank you for an enjoyable experience.

happy

Aug 27, 2016

stopped there on our way to another car dealership; the way Tim, one of the salesman approached us, made my wife and I feel so comfortable that we knew it was the right place to buy our next car. we felt no pressure at all Give them a try you will not regret it. Thank you tim and Amil and to the team at Andy Mohr Nissan.

Gordon

Aug 20, 2016

Had a good experience dealing with this dealership. Everyone was friendly and helpful. They were very cooperative and easy to work with. We did not ultimimently purchase a car from them. But I highly recommend the dealership.

Prithviraj Phalke

Aug 10, 2016

Sal at service was very helpful and cooperative! Extremely timely and informed me when my car was ready to pickup. He did the best he could to accommodate all my questions and requests!

Nissan Altima owner

Aug 5, 2016

I typically have a lot of questions when there is an issue with my 2006 Nissan Altima. Jeff Taylor has been very patient answering my questions and giving me any information I need to make a decision. He has gone above and beyond the standard level of customer service. He makes sure I have transportation. And I sure appreciate picking up a freshly-washed car.

2004 Armada

Jul 13, 2016

Jeff in service patiently listened to my issues and while it was a sporadic problem he and his team were able to diagnose and get it fixed.

stewartjohn

Jul 2, 2016

Beware this dealerships sales tactics. I purchased a Used Car from this location. During the purchasing process, the dealership used several unsavory tactics. They tried to charge me $500 for a VIN window etching upgrade that can be done yourself for $25. I later found out that the vehicle already had VIN etching. There were several mistakes made during the paperwork which I have seen before at low quality dealerships. Things such as the wrong price entered on the contract and forgetting that the car came with a warranty and trying to sell me one. Finally, I paid a $200 documentation fee to cover any document processing they had to be done. I was also charged a $40 Title Fee to cover the cost of the Title transfer at the BMV. I later received the Title application from the dealership in the mail. I called them and they told me that I had to pay for the Title transfer myself in direct contradiction to what I was told when I approved this charge. Even the person at the BMV was confused as the dealership normally handles this process and pays this fee. I would avoid this dealership but if you must deal with them, bring someone experienced at buying cars and triple check every number they give you.

Nicole R

Jun 30, 2016

I was in Indianapolis, IN and needed an oil change. I was given suggested services that the dealership I normally go to in Chicago never gave. I was also given information about 2 recalls on my vehicle. This was the first time I heard about any recalls. They got me in and out in less time that was stated. Everyone was nice and informative.

bkm

Jun 30, 2016

Took my Altima in for an oil change on Saturday - When I drove it home, my car smelled hot - had a burning type smell. I drove it twice Sun with the same result so Mon morning I called the dealership service department. I was told to bring it in to be checked. I went in after work - seems someone left a plastic bag sitting on the catalytic converter - thus the burning smell. The service dept person seemed to think it was amusing......that is not how I felt about it. I asked him if I needed to sign a work form of any type - he said, no, he didn't write it up. Hmmmm.

2 car lady

Jun 28, 2016

Kevin is always so personalable and explains what i need done to my car...he is a grw8at assest to the service team!

Bre s

Jun 20, 2016

I had just worked a 12 hour shift when I showed up without an appointment, they got me in and out of there and made sure I was able to get home and rest.

Pat Brown

Jun 9, 2016

I came in with a possible recurring problem. They decided to put my mind at ease, checked it out and sent me on my way. This is why I come back. Great Service!

Talethia Dixon

Jun 6, 2016

I got excellent service from Tim. He got me a new vehicle when others said it could not happen. Thank you Andy Mohr Nissan.

Agent K.

May 23, 2016

I enjoyed getting my 2010 Altima serviced at Andy mohr for last 6 years. Tim Thompson has also been friendly and I told him when I was ready I would call him to get a new car. Tim was never pushy and said he would have what I needed when ready. I called on April 29 inquiring about 2016 maxima and April 30, 2016 I was walking out of dealership with a new car! Tim was very helpful and I'm very happy with my purchase!

jrknows

May 21, 2016

Where do I start? I hated the thought of going to a dealership to buy a car. I'd rather go to the dentist. I found a vehicle on line and made an inquiry with the dealership online rep. I was invited to come in and look it over and take it for a test drive. Lo, and behold, it sold 1 hour before I arrived ("bait and switch"?). I was never supposed to buy that vehicle, the Lord had one picked out for me and Jessica Davis hooked me up. Not only did I get a much newer and better vehicle my payment was lower than my goal. I Love my 2014 Nissan Sentra, and the great deal I got on it. I have already recommended several people to this dealership and will continue to do so. Keep up the great work at Andy Mohr Nissan. Thank you.

tmcmichael

Apr 25, 2016

Found the car on Cars.com and dealt with Jessica Davis and she was amazing. Drove in, drove the car, Loved it, Signed papers and Drove Home in my new car. Will travel an hour and a half again just to deal with her and Andy Mohr Nissan again. Thanks for everything.

bcc

Apr 21, 2016

This dealership is maintained and kept cleaner than any dealership I have been in. The restrooms are well kept,the lounge area is spacious and comfortable. The feeling that the staff makes you feel like a valued customer is above and beyondBeets Calabrese

cerich81

Apr 21, 2016

Special Shout to Mike Hopper for going above to make our deal happen. It was easy to communicate with him even with being busy with others! He worked hard with numbers to get just where I wanted to be on payment. He did alot of number crunching to make this happen for us. He never pressure the sale but worked to make sure we was comfortable with the deal. Thank you! We are super happy with our new car!

Scott Higginson

Apr 11, 2016

I brought in my Maxima for an oil change and tire rotation. I also had the service engine soon light come off and on so they looked into it for me and fixed it for me. Didn't charge me because it was covered under the warranty that I didn't even know I had.

Bradley S Wood

Mar 30, 2016

It was my first time buying a car and the employees made it so easy and amazing. I told then what I wanted and they were able to help me find exactly what I wanted!

Ozzie10

Mar 27, 2016

I had a very positive experience at Andy Mohr Nissan. My sales person, Anil, was very helpful with getting me a great price and a nice vehicle. Everyone on the Andy Mohr Nissan team were extremely friendly and nice. I had both of my children with me and they were very accommodating to them. Their internet sales person, Brittany, was also very helpful in getting me and testing out their vehicles. I will be going back in the future for my next vehicle!

doctorjazz

Mar 24, 2016

Marcus Zimmer is fantastic! A great lease deal on our second Nissan. Thank you for making us feel important and taking care of us the past 3 years. A great Dealership! Great service and friendly staff. We appreciate it all. Thank you Andy Mohr!

Kevoma

Mar 21, 2016

The lady who served me we very great. She treated me well and answered all my question satisfactory. She was very professional on her work

Car Buyer 123

Mar 16, 2016

I loved my experience with this Nissan location. It's the first time I've bought a car & I thought it could not have gone any smoother. I was helped every step of the way. all my questions were answered & I felt great about my purchase. I would recommend this location to anyone. the staff is very friendly. I got the pleasure to work with Anil, he's awesome! Thank you guys

Kathy

Mar 14, 2016

Anil was so helpful with my purchase and made me feel very comfortable about the whole process. I've owned several cars and he was the most friendly and helpful salesperson I have dealt with compared to other dealers. I will definately go back for my next trade in. Thank you!

Guyton's Buick

Mar 13, 2016

Going too a Great Dealership , Andy Mohr Nissan was a nice experience. Thanks Mrs.Jessica Davis your really appreciated...Definitely will return in the Future.

Daisey245

Mar 8, 2016

Went in hopeless and ended up driving away a happy mom! I needed a vehicle that would fit my family's needs and the guys at Andy Mohr made sure that I got one. I love my new car and I wouldn't go anywhere else to buy but Andy Mohr Nissan!

debgre

Mar 8, 2016

They met all my needs and went the extra mile to make my desires a reality. Left in the car and payment i wanted,I'm happy...thank you Mike and Brittany

mhoya84

Mar 7, 2016

The sales team at Andy Mohr Nissan was very helpful. They helped explain things to me in words that I could understand. I was sold my car for a great value. I would especially recommend the sales representative I talked to, Anil Puran. He went out of his way to make me feel comfortable during the stressful procedure of buying a new car. Even the financing department was friendly and informed me well for the future of my car. Overall I had a great experience at Andy Mohr Nissan in Indianapolis.

Suga B

Mar 2, 2016

I walked in the dealership nervous and stressed. The associate I dealt with made me feel relaxed and confident in the purchase I was about to make. He worked to make sure I got the vehicle I wanted in the price range I could afford.

Jeebs

Mar 2, 2016

Save yourself the headache. If you do decide to deal with them, make sure you do your homework before going in. They will try to take advantage of you and will succeed if you don't. Fortunately, I was able to see through their game and walked away, but only after several days of negotiation.

Satisfied1

Mar 2, 2016

I was looking to get into a lease and had tried dealing with another dealership. That dealership didnt go above and beyond to get a deal done. Jessica Davis and her manager not only got me into a great lease but built a relatiomship of trust. New car new freinds. Ron C.

paladdin

Mar 1, 2016

Amber, Dave and Bill are the holy trinity of automobile service. Bill runs a well organized and tight operation, Amber is as personable, charming and helpful as you could ever hope a service agent to be, and Dave fixed the problem (windshield wiper actuator arm broken) in a heartbeat. I was traveling to Indy for business and my wipers failed in a snowfall and they took care of me and got me back on the road in record time. I subsequently came back for more service since the first time was so good that I had to return for more.You will not be disappointed.

Daryl

Feb 29, 2016

Amber, Dave and Bill are the holy trinity of automobile service. Bill runs a well organized and tight operation, Amber is as personable, charming and helpful as you could ever hope a service agent to be, and Dave fixed the problem (windshield wiper actuator arm broken) in a heartbeat. I was traveling to Indy for business and my wipers failed in a snowfall and they took care of me and got me back on the road in record time. I subsequently came back for more service since the first time was so good that I had to return for more. You will not be disappointed.

Angel08

Feb 12, 2016

I'm thankful they were able to get me in at the last minute to patch my tire. Great job, friendly staff, and prompt service.

mmcd1216

Feb 2, 2016

Very friendly staff! I came in for a service, the staff took great care of me and were also considerate of my time. This is a wonderful dealership!

naya

Jan 30, 2016

At first it was good, they got us in their got us a car it only took a couple hours. But then 2 weeks had passed and we found out we were not approved for the vehicle and we had to give it back. I wanted my down payment back for obvious reasons. They said no because I had been driving the car, but I wasn't renting a car the car was supposed to be mine so I wanted my down payment back it's losing money for nothing. So I went to the dealer ship to drop off the keys and I was having a ONE ON ONE convo with the manager when the finance dude DOUG CURRIE walks up interrupting me over and over and is very rude talking to me with so much disrespect as the manager was standing right there and did nothing. Then my fiance stepped in and said "You can chill talking to my girl that way" & this man DOUG CURRIE had the nerve to say "I will talk to you women any way I want to". Overall all very disrespectful. HORRIBLE SERVICE.

gary

Jan 13, 2016

I didn't actually visit dealer. I only made an offer on a cused car via email, which was ultimately rejected - so no reason to visit them. Salesman seemed very friendly to work with - just couldn't agree on $$

ecb

Jan 12, 2016

We bought a used car from Andy Mohr Nissan and our salesman, Tim Miller, provided us with an excellent car buying experience. He went above and beyond our expectations when we bought our used car. I would recommend him to anyone out there looking to buy a new or used vehicle.

Nick & Sherry

Jan 8, 2016

Our salesperson,A. J.,was courteous, quite knowledgeable, friendly and very helpful. It was fun to work with him and the deal was good.

richard1977

Dec 10, 2015

Worst customer service experience at a dealership ever. We were in the market for a cheap safe car for a 16 year old about to get her license. My wife and I hadn't planned on buying a car till after the holidays, but I got a message from my TrueCar app about a Ford Taurus they had for 1500. Great deal so we went to take a look. Once we told the salesman which car we wanted to look at, we were tossed around and ignored by the staff like a poisoned hot potato until we eventually left. Both Mico and Damon told us that they didn't have time to help us while they sat doing paperwork. If you don't want to sell a 1500 dollar car then don't advertise one. But don't worry, we won't be bothering them with this or any future purchases.

Katherine Bridgewater

Nov 24, 2015

I appreciate the wonderful smiles & cheerful disposition I receive everytime I visit Andy Mohr Nissan. Thank you for taking the time to provide customer service. Katherine Bridgewater

Axialman

Nov 20, 2015

Several issues were encountered and were corrected under warranty without any hassle.

Satisfied Customer 2015

Nov 16, 2015

Wonderful atmosphere, friendly, welcoming, and extremely helpful.. I have been recommending everyone to this location. GREAT STAFF... Great job to all that helped out.. #Exceptional

Shelley Mobley

Nov 11, 2015

Excellent customer service. Everyone was so friendly in the dealership. Great job getting me in and out on a Saturday morning. Everyone was great in keeping me informed of where my car was during the service and if it was almost done or not. Brian and Mike so a great job managing this dealership.

MRSPAT

Nov 3, 2015

I always take my 2006 Nissan Murano to Andy Mohr Nissan to be serviced.They always do a great job and my Service Representative Jeff is very service customer oriented.Thanks for always doing a great job and for having comparative pricing.Pat C.

Delores Buford

Oct 28, 2015

I feel that my service was applicable. Employee was nice and attentive

Joann

Oct 14, 2015

I have been taking our Altima to this dealer for Service for the past several years and I have been very pleased with the care and personal attention they have given to my concerns. They are also quite conscious of the cost of repairs and what is worth to repair and what is not, which is very helpful these days when repairing aging cars. We got the headlights polished back to like new and it was worth it! We can see the road again and it is important for safety. These past couple years there have been many improvements to the facility and the staff are more thoughtful and caring. Keep up the great work.

Mark

Oct 3, 2015

Great experience. The whole team took very good care of me. They explained every step along the way. Had the car detailed, gassed up and ready for me. Even pulled up two style types for me to compare.

Jadeypoo

Sep 23, 2015

I had a good experience at dealership...everyone was knowledgable and helpful. I needed a reliable car & according to my last car nissans stand the test.

Grandpa Jeff

Sep 21, 2015

Took grand daughters 2001 Maxima in for repairs more than once and every time Billy and his technicians took care of problem and Elise at cashiers window helped sign up grand daughter for Nissan Rewards program and saved us 133 dollars on repair. Great Job!!!

Thomas1025

Sep 17, 2015

I would recommend this place to anyone from the sales team to the service team they are awesome... Every time addressed by my name...all staff that goes by the lounge were customers wait for service or sales greet us all...Billy,bill, Kevin u rock every time u service my car...I know u all as team put in long hours to your job away from u families and as customer... I appreciate it...love my Nissian team...

jk

Sep 10, 2015

I had the best experience I have ever had, usually dread that time to look at changing autos. My salesman was very helpful informative and patient while helping me make my decision's on lease or buy trade or not, I was made to feel comfortable and well informed he answered questions I would have never asked. I really appreciated this. He made sure I was happy in all respects of the transactionI will be looking for him when this time comes around again.

msiminski

Sep 10, 2015

Took my car into for a part I purchased to be put on, they washed my car before hand, put the part on promptly and had it ready for me to take in less than an hour. I was extremely pleased with the work and the people I encountered. Thanks Mike

melark115

Sep 4, 2015

All the dealership staff are very respectful and courteous, we stopped in late in the evening with the entire family and from the moment we arrived everyone displayed that old southern hospitality that we love so much. Tim Miller stayed with us during the entire purchase and keep us informed if he had to go to another department. Thank you Andy Mohr for great staff members like Tim Miller.

Juke lover!

Sep 3, 2015

Best car buying experience ever!!! Michael hopper and the staff made it a wonderful and stress free experience!They made me feel very comfortable and was very attentive to my needs.

abbiegail1948

Sep 1, 2015

I have had several trying experiences and every time Ms .Cassandar , Mr.Brian has brought me through.These are things ,you would never thing a dealership could help with. I'm very grateful to them, for everything they have done for me. THANK YOU Andy Mohr !!!

Marie

Aug 22, 2015

This was one of the best experiences I have had with a Service Department. I spoke to Billy who was so knowledgeable with my vehicle. He listened patiently as I expressed my concerns, took care of my problems with minimal assistance from me. One of the most Professional, yet kindest service reps I have dealt with. Ask for him! I would highly recommend the SERVICE DEPT. at Any Mohr Nissan. I rate them 4.5 stars!

Mark S

Aug 19, 2015

I can find no fault with Andy Mohr Nissan. Mike Hopper was outstanding in finding exactly what I wanted and made every effort to ensure I was happy with all my choices. I got exactly the car I wanted with all the options I wanted. The price seemed fair and personnel I interacted with were all very helpful. This says a lot because I do not like buying a car because of the normal high pressure but I had none of that from Mike.

gwinster

Aug 15, 2015

From the time I spoke with Jessica on the phone until I drove my new-to-me Rogue I had a wonderful experience. The staff worked hard to work with me to get a good deal for me. I felt like they worked to get me the best deal not because they wanted my money, but because they wanted to make me a life long customer. Davis

Laura G

Jul 16, 2015

I drive the extra miles to visit Andy Mohr Nissan's Service Department. I am always treated well from the moment I call to set up an appointment and drive my car in for routine maintenance, to the full explanation of everything that was done to my car. The waiting area is clean and inviting with free wi-fi! I have never had to wait longer than I was told or had to pay more than I was quoted. Although I have owned 4 Nissans, I never purchased a vehicle at this location, but I am always treated as though I had.

TunisFishHead

Jun 28, 2015

We told the sales guys our requirements were very simple: write us up an offer on that van, do whatever financing term or APR needed for a maximum monthly payment of $300. I have great credit (score over 750) so I wasn't too worried about the financing options. They kept coming to 309, 325, 347, or more, regardless of what we would adjust on the deal. They would not even tell us what APR they were using to come up to these numbers, and that was even after they pretty much told us that our trade in was worthless because it had over 200k miles. Really? 5 minutes ago you tell me that these imports retain their value so well, but when it comes to using that saved up "retained value" its not there? What's the point of owning a vehicle that "retains its value well into its age" if that value is useless as a trade in?At any rate, the staff was friendly, and maybe their hands are tied because it's a big business and everyone has another boss telling them what deals they can or cannot make. However, we didn't buy our van here simply because it seemed they weren't willing to do what needed to happen to make the deal. We were left thinking that we were either out of our minds, or these guys just weren't motivated to sell.We did go to another smaller dealer, told them exactly what we needed, and they worked it out with no problems. No hassle, new(er) van sitting in the driveway, now.

Sherri A.

Mar 30, 2015

I recently purchased a 2015 Altima from Andy Mohr. AJ was an amazing salesperson who was able to find the perfect car at the perfect price. The General Manager, Brian, was on-site and attended to every need. Mike, the Sales Manager, negotiated the best deal with the lowest financing possible through Nissan Acceptance Corp. I took my car in for my first oil change, which was free and was greeted by Bill Greer in the Service Department who went above and beyond to ensure I understood the difference between synthetic oil and synthetic oil blends, talked with me about how to maintain my new car efficiently and effectively. Overall, top notch dealership!

amo

Mar 11, 2015

I had excellent service. I was very happy they could get me in and fix my car while I was away from home when my service engine soon light came on. They were very friendly, got my car fixed very quickly and answered all my questions.

mkheath

Feb 14, 2015

Everyone from the front of the store to the back always has smiles on their faces, n a willingness to exceed customer expectations!! Quick service and always available for questions!

braytone

Jan 13, 2015

I had a left side mirror replaced on my 2011 Nissan Altima, and JR Scott was wonderful in getting me the estimate. He also did the work when I returned today to have it done. I appreciate his taking the time to do the work himself and appreciate Kathy and those on his staff--everyone was pleasant. The work was superb! I cannot tell the difference between the front 2 mirrors! I also appreciate JR's helpfulness, explanation of work done, and efficiency. Great job!

jusbizzy

Jan 7, 2015

Customer service at this dealership was awesome.... Every person we came in contact with was professional and courteous..This turned out to be the best car buying experience ever!!!

csutt

Dec 29, 2014

Sales and Finance staff is friendly but management and service staff are great! If you have a problem I recommend that you dont walk out angry. Customer service friendly and exceptional people.

Multitalented1

Dec 24, 2014

I've been dealing with Andy Mohr Nissan since 2009 and each visit is just as good and welcoming as the first. I always feel as though I am amongst family and friends when I'm there. The entire staff including the service dept. is amazing.

happy customer

Oct 16, 2014

Great service. Jeff does a great job making sure you understand any issues in detail. When I go to Andy Mohr Nissan for service I know that Jeff will let me know if something needs fixed and not just make things up or do unnecessary work like other service departments try to do. This is a place you can trust for good service

lois Fosrer

Sep 15, 2014

When I do business with someone, I want to be treated as if I matter. When I come to Andy Mohr NissanI am treated with respect. The staff are polite and very attentive. Many dealerships that I've gone to, give people the "I WISH YOU HURRY UP AND JUST PICK SOMETHING TREATMENT." That has not been my experience with Andy Mohr Nissan. I can appreciate this dealership taking time with me while I make such a costly decision.

buchanan.kevin

Sep 12, 2014

This place is a great place where I am comfortable with my wife and daughter taking their cars on their own to get work done and no worries about whether work will be done right, if they will be treated fairly, and an overall over the top service. My father in law is now starting to use their facility because of the great service.

speck500

Sep 8, 2014

Appointment was available when I needed it. Greeted promptly and service was done in a timely manner. Information about what might be needed in the future was helpful for budgeting future service calls

Angel08

Aug 30, 2014

I always have a great experience at this dealership. Thank You Andy Mohr Nissan Service Team for the quick service. I'm glad they were able to patch my tires.

Sheena

Aug 12, 2014

I have used Andy Mohr Nissan Service Department on Lafayette Rd Indianapolis, IN for the past 4 years and have found them to be efficient, friendly and cost concerned for our Nissan Altima. I don't worry about getting the right care for our vehicle, because the staff are very knowledgeable. It has been very easy to schedule an appointment at my convience.

m booker

Jul 14, 2014

my repair service was excellent, i ask jeff about a repair that i forgot about and he had it fixed!!!! thank you very much jeff

Dave&Truck

Jul 13, 2014

As always, my service experience at Andy Mohr Nissan was top notch. Theri staff is professional, friendly, and informative when responding to questions regarding the service visit. I bought my vehicle here based on priice; I bring it back because of the excellent service provided to theri customers.

robertbriscoe

Jun 2, 2014

They were on time and finished quickly couldn't ask for anything more. Could use some work on the coffee! Hope the future experience will be just as good!!

Heaths

May 21, 2014

This team is awesome!!!!!!!!!! Everyone has customer service down pat! We bought 2 vehicles and will be back to buy another. Simple process and they will try and do what they to help you out.

mkheath

May 21, 2014

I love a dealership where everyone is friendly and not just your sales person. They greeted me as soon as I got out of my vechile and from there the service just got better and better. I wasn't sure what I would be able to do but the whole Nissan team made it a smooth transition. I really love my Nissan Altima and Im so glad that Rick Stratton was able to help me and my husband! Ill be back to this location to purchase another for sure.

Deb's Sweet Treats

Apr 22, 2014

I am very satisfied with the service provided at Andy Mohr Nissan. I have never stayed beyond the estimated time frame (usually less time) for the services I have received Thanks for the excellent customer service!

mpclarizia

Apr 13, 2014

I brought my Nissan Maxima in for some extended warranty work on the electronic steering lock system. During that visit they noticed a small leak from the head gasket and since it was under warranty as well helped to arrange to get it repaired. They helped provide me with a loaner car and carefully explained all the work that was to be performed. During the head gasket repair work, they also noted that my battery was having trouble holding a charge (it was five years old). They offered to replace it at cost and not for the install which was fantastic (and at a fair price for the battery itself). They kept me informed during the repair work and went out of their way to make pick up and drop off very simple and efficient. I would highly recommend this service center!

Lakiams

Mar 27, 2014

I loved my car buying experience from Andy Mohr! Tim helped me find the "just right" car twice. He was very patient and knowledgable about Nissan cars and service. Tim did not pressure or rush me to make a decision. He actually encouraged me to think it over and called me to check on me. He was very thorough and detailed. When I finally made a decision he made sure I had the color that I wanted even though he had to travel to another location to get it. I would totally buy another Nissan from Andy Mohr. The staff at this location are great!!

Sharon and David Lutz

Jan 12, 2014

Service department was very friendly and helpful, very quick ,

Teeka

Dec 6, 2013

Tomwood washes the cars after you have service so I was shocked to get in a dirty car. Maybe this is something you can start doing after you have service done as a courtesy.

The Isbell's

Nov 19, 2013

This is the 3rd Nissan we have purchased from Andy Mohr. The sales people have always been courteous & helpful. There was a communication issue regarding the model we purchased & the options, but as soon as Shay & Brian were made aware of the situation they worked over time to correct the problem. A BIG thumbs up to Shay & Brian!!!

BTDave

Nov 4, 2013

The dealer got me right in despite a busy schedule for an emergency repair.While there they were also able to perform some scheduled maintenance as well, all in the estimated time. They were very helpful and provided detailed explanation as to what was done, and, what did not need to be done.

jsuitej8

Nov 4, 2013

Working with Andy Mohr Nissan in Indianapolis helped to make my car buying experience one the best I've ever had. The staff was very polite and informative. It's not common for a single female to make such a purchase without pushy, dismissive sales help. The gentlemen made sure they had answers to all my questions.For the one they didn't know I received a prompt answer, after they researched. the morning I decided to purchase they offered to pick me up from home. My new used car, a 2004 BMW 5x, was clean with a full tank of gas and I received a car wash pass. They went above and beyond their call of duty. I would not only return to purchase from them again but I recommend others to experience a pleasant,hassle free car buying venture.

Ron

Oct 29, 2013

The services provided and personnel were first rate. The towing service also was prompt and my vehicle was available at the dealership within 24 hours of the first call.

#3

Oct 24, 2013

We are always very pleased with our service. Jeffery is always helpful, informs us of issues & suggestions; lets us know before working on other issues. We find them very trustworthy & will continue to use them.

Julie and Marc

Oct 18, 2013

When I initially reached out I was concerned that I was going to have trouble obtaining financing due to previous credit issues. The salesman, Rick, that I spoke with was extremely helpful and was able to walk me through several different scenarios that I could ultimately choose from. Terri in finance and Brian, the general manager were super nice and willing to go the extra mile to earn my business. I look forward to bringing my car back in and hope to have a similar experience with the service department.

JAMESP

Oct 14, 2013

For the past 8 years, my family has purchased several new cars from andy mohr. Had a accident with one of them. We had a choice of where to have it repaired. $9,000.00. During this time, we found a nice used car. Got the price and let the dealer know that we were going to be out of town. Well as you guest. THEY SOLD IT FROM UNDER US. Even after calling daily and letting them know that we were coming back from California to pick the car up. Even then, the salesman saw us pull into the parking lot and ran off to the back of the building. I chased and asked, were is the car that we had been calling about, his reason was that he had to see. My question, why did you not call, nor telling , nor returned any of our calls. He gave that stupid grind and could not answerer. This is how they treat people that have been loyal to them for years. Then he in turned would not try to satisfy me for what was clearly his error. His mistake. Him, not calling or returning calls back to a customers that have been around for years. And this, they call customer service ? Really. Really. What kind of fools that we feel that we have been dealing with these people for years.

Tayler Miller

Oct 11, 2013

Being young, I've dealt with car people that have tried making me feel stupid but everyone was extremely friendly and my car was fixed by noon the same day.

Happy Lynne

Oct 6, 2013

Great place to buy a car. I was shopping for a car for a month and Tim Miller was the only salesmen I met that I wanted to buy a car from. Everyone there was helpful and friendly. And I got a great deal with no hassles. I love my car..

Patience

Oct 5, 2013

Kevin is awesome he remembers who you are, he has excellent customer service and always tries to take care of the customers needs. Thanks Patience

Elizabeth

Sep 27, 2013

Rick, the salesman was outstanding! Wonderful person to work with!

blueprint1984

Sep 24, 2013

THIS location is great. I did a pre-owned through them and yesterday, I leased my second car through this location. My sales person was Timothy Thompson. He was very courteous and professional. He didnt give me the sales pitch and he didnt hassle me to buy a car. I felt he was a straight shooter and extremely knowledgeable in getting me the best deal possible. For a moment, I almost forgot he was a salesperson. The Nissan Altima I got, I wanted in the color Java but they didnt have it at his location. He told me he would check at another location and assured me he would get me the Java color and he followed through on his word. I ended up having to leave to get back to the other side of town but I ask Timothy to email me with updates on the questions I had because I didnt have time to stay for his answers. Timothy stayed in constant contact with me throughout the day, calling and emailing me to make sure my questions and concerns were address and that we got the numbers just right. I didnt know this car came with the Bluetooth feature, so before driving off the lot with my new car, he setup my phone and give me a quick tutorial on how to use this feature. Unlike other sales people, he made certain that if I have any problems with my car or service, to contact him and he will see to the issue being resolved. I felt like I was well taken care of by Timothy. He even saw to my car being topped off with a FULL tank of gas, which werent done with the two previous cars I had at this location!I cant stress enough the huge difference Timothy Thompson made and that he is the reason why I am still with Andy Mohr Nissan because the AMN in AVON is HORRIBLE. AMN-Avon dont top off fluids, AMN-AVON dont check batteries, AMN-AVON CONSTANTLY gave me problems replacing my tires even though I have the tire protection plan and the service lady named Lisa Neiswinger is the WORST of them all. She constantly tried to have them charged me for stuff covered by my maintenance plan. LISA has a huge stick up her butt, always talking about how SHE has the AUTHORITY to do this or do that, she is JUST a service rep. She is NOT the GM or manger. She IS FULL OF HERSELF! SHE is JUST RIDICULOUS! STAY AWAY FROM AMN-AVON! If you want GREAT service, go to the one off Lafayette Road. I now drive an extra 15 miles because of the HUGE difference in customer service between the two locations. If you go to the AMN-Lafayette Road and you are looking for a car, I HIGHLY recommend you ask for Timothy Thompson because he took care of me and I am positive he will take care of you too! I have dealt with 3 different sales persons at AMN-Lafayette Road location when buying cars and while all were good, Timothy Thompson was the one who RE-defined the meaning of CUSTOMER SATISFACTION. All I can say about AMN-Lafayette Road and Timothy Thompson is WOW! Check them out for yourself!

LARRY & NANCY ORR

Sep 13, 2013

EVERYBODY IN THE SHOWROOM WAS REALLY NICE, THEY DID NOT PRESSURE US TO BUY A CAR, THEY HAD WHAT WE WANTED, VERY FAIR PRICE, AND WE BOUGHT A NISSAN NOTE, WE LOVE THE WAY IT HANDLES, LOVE THE COLOR, WE ARE GLAD WE DROVE AROUND 25 MILES TO THE DEALERSHIP BUT IT WAS WORTH IT, HADN'T HAD ANY SERVICE ON IT YET HOPING THE EXPERENCE WILL BE AS GOOD AS BUYING IT WAS.

Ryan Sunderland

Sep 6, 2013

Second experience buying a vehicle from Andy Mohr Nissan. Worked with a great salesman the first time and was glad to hear that he was still there when I returned and asked for him buy name.

Heather G

Sep 5, 2013

to help put me in a new vehicle. From Antonio Carter with initial contact to AJ Lawburgh for the sale and Terry McLaurin for the financing and paperwork, everyone was courteous and went out of their way to make the transaction happen.

melanie

Aug 22, 2013

my car was serviced at andy mohr nissan on tuesday, aug 20. the staff was friendly, informative, and overall "fabulous"! a wonderful experience...

JT Taylor

Jul 27, 2013

Jim and his team were outstanding. They answered questions over the phone to help problem solve. Jim was very upfront about the repairs and time needed to fix them. He helped to save us money and was friendly the whole time. It was a great experience. So happy to see this back at Andy Mohr! Thank you to Jim and his entire team!

Mike

Jul 18, 2013

I had great service at Andy Mohr Nissan on Lafayette Rd. The staff is very polite and the process is very efficient. I am going to bring my vehicle back here everytime.

Chris NM

Jun 14, 2013

Had a wonderful experience at Andy Mohr Nissan the salespeople were very nice and knowledgeable and I would buy there again!

Harry the Boiler fan

Jun 4, 2013

Had a good experience in buying a Nissan Rogue with Bob Silvey and Aaron. Bob was VERY helpful in showing the details of the car and showing me how to operate the Blue Tooth phone system and even made sure my Purdue plate on the front got installed. One note: I use a hearing aid and did not think I would use the hands free phone system. The sound is so good that I want to go out to the garage and make all my cell phone calls. REALLY! The team, including Aaron and the manager, all were very helpful and friendly but Bob did an especially good job. A VERY good experience.

brian kwitny

Apr 20, 2013

Robert Hinkle , my salesperson, was great. He was kind, patient, knowledgeable. I enjoyed working with him and would recommend him. I actually gave one of his business cards to one of the guys I work with. The Murano I bought is totally badass. Fun to drive, nice looking, and lots of quality. The guys at the dealership all are quite respectful and helpful. I actually bought the car on my lunch hour and they got me out the door and back to work...amazing.I might just plug myself too: I am the optometrist at the Walmart Vision Center at 46th and Lafayette Road....call for an appointment:317-328-0398

CB

Mar 30, 2013

Appreciated Jim's assistance. Customer satisfaction is important to Andy Mohr Nissan.

Kimberlee1215

Mar 26, 2013

This dealership went above and beyond my expectations for what I think should happen when buying a car. Scott Grundy, and the entire team at Andy Mohr Nissan, are knowledgeable, professional, friendly and make you feel special. I was welcomed the moment I got out of my car, I was formally introduced to every single person I talked to by my salesperson, and most importantly, they each LISTENED to me regarding what I wanted in a new car. I wasn't pressured to accept a car I didn't want or couldn't afford, and as female buyer, I felt like they absolutely respected my knowledge and decisions. I got the car I wanted, at the price I wanted, and couldn't be happier with the entire experience! I highly recommend the Westside Andy Mohr Nissan Dealership. I will be buying from them again!

Michael L. Harrison

Mar 7, 2013

The sales staff at this dealershipr really listen to what their customers have to say and more inportantly they act on what customers trully need, service after the sale.

dechols

Feb 18, 2013

Brian was a very good sales person. Myself and my family really appreciated his generosity and his christian attitude that he showed. I really like the way he listen to me . I was very business like with him. I communicate what I wanted. I will refer this dealership to anybody. Brian, Melissa, and Terry was very exceptional. A job well done. I love my 2013 Nissan Rogue.The Echols FamilyDarla, Daniel and my mother

BengalBarb

Feb 16, 2013

I've had my Nissan's serviced at this dealership for years. But, never, never purchased there. Tried but they seemed uninterested. That has all changed. They have a new GM, new showroom and a new desire to actually make the sell process easy. Brian, the GM, was warm and open with the process. The dealership even made sure that my plates and registration was transferred from my old car to the new one. Whew ! That saved me some headaches and time. And, I've always been treated well in the service department. That's what made me keep coming back to the dealership. I think there is a new "sherriff" in town on the west side ! ;)

JOE

Feb 9, 2013

Our sales people were the best we have delt with in a very long time. We buy a newer car every few years and they had it tuff with us. They came out with there finance guy and they wow'd us. I will tell anyone to go see them. THANKS GUYS FOR YOUR HELP.

GETREAL

Jan 18, 2013

I was looking to do a trade of my vehicle for one they had advertised. I live at least 30 minutes away so I spoke at least 3 times to one of their salesmen. I specified this was the only vehicle I was interested in and that I was interested in doing an even trade only. I even emailed pics of my vehicle and my vehicle's vin number over to them so they could let me know if this was possible. I was called back by the same saleman and told to come on in. I asked if they had looked at my email and pics to clarify and he said yes they had and they were very interested. So I drove in, met the saleman I had spoke with the entire time, who promptly handed me over to a lady sales person who was clueless. So I had to repeat to her the whole process I had been through. She excused herself, came back and told me they had already sold that vehicle. I WAS FURIOUS. I was blatantly lied to and the very thing I was trying to avoid; wasting my time and gas, ended up happening. Why couldn't they have just told me that the car was gone or that they didn't want to trade? I have lost any respect I had for Andy Mohr dealerships. Maybe they need to teach their sales people about INTEGRITY. At least an Ed Martin dealer on the Eastside of town had the decency to tell me up front before I made the drive to their dealer that it was not something they could do. Andy Mohr.....take notes.

TiaraThomas

Nov 28, 2012

Everybody was extremely friendly and went above and beyond to makes sure I was highly satisfied with my purchase. I didn't feel pressured or like I was being swindled, they were patient and respectful with my decision making process and overall I appreciate this dealership!

rab3838

Nov 12, 2012

The service we received from Andy Mohr Nissan was impeccable. We could not have asked for a better experience in purchasing a used car. Roderick Lane was able to answer any questions we had in a way that was easy to understand. We would recommend Andy Mohr Nissan to anyone in the market for a quality car at a great price.

phighbaugh

Nov 1, 2012

The service I received from Andy Mohr Nissan was impeccable. I could not have asked for a better experience in purchasing a used car. Brian was able to answer any questions I had in a way that was easy to understand. I would definitely recommend Andy Mohr Nissan to anyone in the market for a quality car at a great price.

VelichiaWardlow

Oct 28, 2012

I was greeted at the door by Brian and did not have to wait or search for someone to assist me. All my questions were answered about the vehicles. He was very knowledgeable about the vehicles. I was given a great overview of my new 2013 Rogue before I drove off the lot. I had an overall great experience and will come back again. I will also this dealership to my friends due to my great experience.

creeper2019

Oct 27, 2012

I have never in my life met people this rude. Mr. Webb, the General Manager was nothing but degrading and abrasive. Evidently, this dealership didn't want my business bad enough to get off their xxxxx and do anything to help. I will gladly take my business else where!!! I am from a much bigger city than Indianapolis and have purchased 2+ new cars there without one glitch. Quite frankly, Mr. Webb would not last a day in the car sales business there. Too bad for them!!!

Kris88

Sep 26, 2012

I have purchased several vehicles in my lifetime and I have found that the experience I had with Aaron Fowler at Andy Mohr Nissan to be one of the best that I have ever experienced. This gentleman was extremely helpful and immensely knowledgeable as well. He far exceeded my expectations. I had been searching for a Maxima specifically and he was able to accomodate my requests and requirements with complete ease! I had been under the impression what I was limited to was an older model, but Mr Fowler was able to put me in a 2012 Maxima at a very reasonable $25,995 !! I highly recommend to anyone searching for a good deal with a great salesman Aaron Fowler! You can reach him at 317-657-8310!

rpetty

Sep 19, 2012

Jim helped me with some issues with getting my car fixed, he was very nice about it and helpful, I placed a review earlier but it was a bad review, meant for Andy Mohr Chevrolet in Speedway, I did have a issue though with the body shop and a really high quote to fix a piece of trim on my car from the Nissan body shop, but Im thinking the guy just quoted all new stuff instead of actually seeing first what was the problem and how can it be fixed cheaper, but because he did that I left and they lost business, had it fixed elsewhere for just a few dollars.

Gunnersmate309

Sep 4, 2012

I'm a gunners mate in the US Navy stationed in Norfolk, VA with family in the Indianapolis area. During a quick visit home I had decided to buy a new car. After seeing an Andy Mohrs commercial my mom suggested we see what they had to offer. When we pulled in Bob came up to us with a smile and shook our hands. He was very polite and patient, taking us for a test drive and answering a lot of questions. Within an hour I decided on buying a 2012 Altima 2.5 S and Bob worked extremely hard to get it to a price I could afford with a great monthly payment. Not only did Andy Mohr's match any competitors price, they also took complete care of me. Bob got me an incredible military discount and trade in number on my old car. He made buying my car a really enjoyable experience.He was so pleasant to work with and made our time at the dealership very enjoyable. Due to time constraints with the Navy Mr Silvey pulled strings and got my new car to me as quickly as possible, and gave me a great rental until mine came in. I felt appreciated as a customer and like I was working with someone who really loves what he does. I can not say enough good things about Bob and the dealership where he works. If you are looking for someone to help you buy a Nissan I can not suggest enough to go see Mr Silvey. I love this dealership.

acbridge

Aug 4, 2012

Thanks for your help! Really appreciate your help in findin me a car! Been to many dealerships and had no success, Shouldve stopped here first! Thanks again

kandhgrant

Aug 3, 2012

I was leasing a Nissan Rogue and the transmission failed in the middle of the highway during rush hour. I called Andy Mohr and spoke to Bob Silvey. He was wonderful in our time of major stress and explained the options available to us for turning in the leased vehicle and leasing or buying a new one. Within 3 hours of my transmission blowing up we had purchased a new Rogue and Bob had the leased vehicle towed back to the dealership. Bob did a fantastic job!!

rhondajb7408

Jul 27, 2012

We recently purchased a new 370Z Nissan. Bob Silvey was the sales rep. He was very courteous and knowledgeable. After comparison shopping, the price beat new and even used models we looked at. Bob was very helpful and able to get us what we wanted on our trade. He personally took the time to help us set up the phone and all the other gadgets on the car. He made the experience very pleasant. We will definitely refer friends to this dealership. Rhonda & Rick Beck

Kpony

Jun 26, 2012

GENERAL MANAGER VERY HELPFUL AND EASY TO WORK WITH I WAS TREATED VERY WELL WILL ALWAYS BUY MY VEHICLES AT ANDY MOHR NISSAN NISSAN HAS A GREAT PRODUCT

Lkaiser

Jun 23, 2012

Their customer service was outstanding!! I will continue to do my car servicing here!

ooooooo

Jun 21, 2012

I am very impressed by Bob Mahl. I have been to your dealership several times and Bob has gone out of his way to be wonderfully helpful. He has amazing patience to answer many questions from someone who does not know the right questions. You are lucky to have him.

kimmysue

Jun 19, 2012

general manager was great and we got a great price

New Altima Driver

Jun 19, 2012

I love the renovation going on there at Andy Mohr Nissan. Helps improve your image and customer satisfaction. Atmosphere does a lot for a customer while waiting on service or even just shopping around the show room. Good Job!

Xterra Gal

Jun 19, 2012

I purchased a previously owned car from Andy Mohr Nissan and had the best experience ever. Tim (sales rep) was awesome, not pushy at all, very helpful and didn't make me feel pressured at all. Tim welcomed all my questions and concerns. Also, had a few minor issues which Tim ensured were repaired at no cost to me. Thanks Great experience, would highly recommend. Ask for Tim!! Thanks

SavyG

Jun 12, 2012

Fastest oil chang I ever had. Staff pleasant and accommodating. Although facility undergoing contrruction it was still in clean condition.

Wideout man

Jun 11, 2012

I went to this dealership because of an inquiry on a used SUV that was listed on cars.com. I called before I went since I live on the other side of town. I was told the car was available and set up a time to go and see the vehicle. The vehicle was everything I had expected and was in overall good shape being an older model. As I was inspecting the vehicle I noticed a few rips in the seat and and a broken rear cup holder that was being held together by duck tape. I was told by the salesman that these items were a quick fix and would be repaired if I decided to buy the vehicle or not. I decide I wanted to purchase the vehicle and then started the bidding process. After some haggling we agreed upon a price and then proceeded to fiance options. This is were things got "funny". After the fiance manager ran my credit I was told that since the time of day it was (5:00 pm) that only one bank responded and yes you guessed it my rate was extremely high. I told the manager that I was not in a hurry and that we would wait until the following day therefore having more options. I got a call the next day from my salesman and was told "great news", finance was able to get me a lower rate. Although the rate was lower than the gashing the previous night, I felt it was still high and asked them to contact three banks I had previously dealt with in the past. After an hour or so I got a call back and was told two of the three banks rejected me but fiance was able to shave another point from the previous offer they had quoted me. I then decided to call the two banks which they said rejected me and was told they had not received any applications from this dealership. After all this I still went to purchase the vehicle since it was a good deal and was then told my repairs of the seat and holders would not be included since they lost so much on the bargaining price. I walked away with confidence knowing I made the right decision not buying from these crooks! Please do your homework before purchasing a vehicle from this lot. It will save you time and money.

Busygirl

Jun 9, 2012

I was due for an oil change & was just going to go to Midas while I was out running errands, then I got an e-mail for an oil change special at my dealership. I made the appointment on-line (very convenient!!!) and boy am I glad!!! Not only did they change the oil, they fixed a spot on my bumper where a bolt had wriggled loose, AND discovered that I had a slight oil leak from the head gasket into the master cylinder! The drive train warranty only has about a month left on it - so IF I hadn't taken it there for the oil change....oy vay!!! THANKS GUYS - I YOU!!!

DDDDD

Jun 9, 2012

Great place to work with. Straightforward and honest

Linda

Jun 7, 2012

What a great experience AGAIN from these people. I was in and out in 2.5 hours with a NEW car - matched my criteria perfectly. No messing around. LOVED IT Thanks so much Tim for listening and providing me with what I needed. Linda Power

Nissan Woman

Jun 7, 2012

During my recent Service visit, I received EXCELLENT CUSTOMER SERVICE!!! Everyone was concerned about my needs. I have a new Andy Mohr in Avon which is closer to my residence, however, I prefer to get my service done at the dealership on Lafayette road because I trust their service and attention to details! Therefore, you can see I'm COMPLETELY SATISFIED!!! Thanks to the entire staff.

lpower

Jun 7, 2012

Lease was expiring in 3 days. In and out in 2.5 hours with a new car & lease! Tim is awesome, sales manager great, finance guy was quick and to the point. My kind of experience. My 5th Nissan lease in a row! Can't beat it.

mrevans70

May 21, 2012

Joe Thomas was my salesperson and he was absolutely great to work with. The team at Andy Mohr Nissan worked hard to get me in the vehicle I WANTED, the 2012 Altima 3.5 SR, and not the one that they wanted to put me in. This is my third vehicle purchase with this dealership, and I will be back again when I am ready to upgrade.

amberbrown

Apr 11, 2012

My husband and I visited your dealership on Monday to buy the Nissan Frontier SL on your lot. We saw this vehicle on the internet site and it was listed with the tow package, even gave a description of how much it tows. My husband called that morning to confirm the vehicle had the options the website stated and Aaron said it did. We traveled a total of 5 hrs to your dealership from Springfield Ohio. When we arrived there was no tow package and they acted like it was no big deal. They would not take any money off the internet price or add the tow hitch. After 2 1/2 hrs of dealing with them trying to act like we might get a deal, we left and drove home. My credit score was 807. We own 2 Infiniti vehicles and have never been treated so rudely at a dealership. We were done with buying anything Nissan. However, we found the exact same vehicle in Maryland for 26,300 fully loaded with long bed. They even gave us student and military discount which this lot never offered.

indybillw

Apr 4, 2012

Bob Silvey was a very nice person to work with, didnt push us into anything and was very easy to work with on price an trade in, would recommend this dealership to anyone. Bill at Ellen Woods

Infinity

Mar 10, 2012

Gen.Manager responded to email per inquiry from cars.com for the car intended to be bought. Its all stated in the email that someone from their internet team depart. will be contacting me but no one even contacted me at ALL. I waited for any reply from this car dealer and unfortunately, up to this time no one really contacted me about the car I intented to buy. They deserved a very poor ratings overall.

indybillw

Jan 28, 2012

I have never seen a salesman work so hard for our Nissan Rouge purchase, even after we agreed on a price, while they were doing all the paper work, my wife an I went to lunch, during lunch we changed our minds on the color of the interior, after we returned we told Robert of the change an he had no problem with it at all, My wife an I was very pleased on the purchase price an the price of our trade-in, the whole staff there was very willing to work with us, please see Robert Silvey II for a great sales deal, keep watching this review for futher posts from us on the Rouge an the service dept. I will pull no punches on how were treated. Bill at Ellen Woods

Blazerboy

Jul 20, 2011

After explaining specifically which vehicle and features I wanted, I received an email link to ALL used inventory with the message "Take a look and see if there is anything you might like". In other words, "do my job for me". Even the internet sales manager was NO help. Sad way to try to make sales!

are

Apr 22, 2011

I appreciate how nice Tim was and how he took out time to find me something nice with my income. I needed someone honest and caring because I was in need of a car in a hurry. i had seen the advertisement on tv and thought I would give it a try. I will tell others about Andy Mohr.

UnhappyConsumer6247

Mar 11, 2011

We recently purchased an 08 Toyota Highlander from Andy Mohr Nissan and were very unhappy with our experience. The dealership used high-pressure sales tactics to strong-arm us into our purchase. Although this approach may have paid off in the short-term (we purchased the vehicle) it will have a negative impact in the long-term (we won't be back and will warn others against visiting this dealership as well).Just a few examples:-The dealership refused to discuss the purchase price of the vehicle, focusing on the monthly payments instead, even though we stated that we wanted to negotiate the purchase price.-The finance department proposed monthly payments for the vehicle that were ridiculously high and refused to tell us the terms the payments were based on (interest rate, extra fees, etc..) We had to go online to find our own payment calculator to figure out the purchase price and interest rates they were trying to charge us.-The monthly payments proposed by the finance department contained an extended warranty that we told them repeatedly we didn't want.-The dealership assured us that any safety recalls on the vehicle would have been taken care of prior to putting the vehicle up for sale, but a few days after our purchase we discovered our Highlander had 3 open safety recalls that had NOT been addressed prior to the sale.-The dealership agreed to pay off what we owed on our trade-in, but shorted us $50 on the payoff price, adding it onto the loan for our new vehicle (without telling us) instead.-The vehicle was almost out of gas when we purchased it and we were told that with gas prices so high the dealership couldn't afford to fill up the tank. Instead the salesperson conferred (within earshot) with another employee asking if he should give us $20 to use for gas and the other employee instructed our salesperson to give us $10 instead. We were handed a $10 bill and told to visit the nearest gas station (mind you it was after nine pm by this point and the dealership is not located in the nicest part of Indy). If the salesperson gave us the $ out of his own pocket (I have no idea) than I appreciate his generosity, however this would be a very poor business practice if the dealer makes their salespeople pay for their customer's gas.Overall, we realized the full extent of our poor experience with Andy Mohr Nissan when we recently bought a second vehicle (this time at Indy Honda in Greenwood). Our experience at Indy Honda was pleasant and professional and we left feeling confident about our purchase (and with a full tank of gas). Our experience at Andy Mohr left us feeling like we had been run over by a steamroller. I realize now that we should have walked out during the negotiation process and feel compelled to warn others about our experience. I sincerely hope Andy Mohr will take this review into consideration when developing more professional and respectful business practices.

jmjones19

Jan 17, 2011

They didn't waste our time showing us cars that didn't match what we were looking for. They were fair in dealing with us and were very professional through the entire process. Fair in trade value of our old vehicle, and prepared the new vehicle very quickly.

credden

Jan 14, 2011

Ferguson made our experience extremely efficient and easy to work with. He got back to us immediately via email on any and all inquiries we had and was very professional. Purchasing a car has never been so easy! The only thing I wish would have been more clear is why a 39 month lease is prepared rather than a 36 month lease.

bigbluefan

Dec 30, 2010

Andy Mohr Nissan is one of the most professional dealerships I have ever had the pleasure of doing business with. From sales to service......everyone I have met has been courteous to me and my husband. We love our car and we love the way Andy Mohr Nissan does business; no games....no gimmicks.....and simply a great deal to drive a great car. I can't believe how happy I am!

hdrakerogue

Dec 21, 2010

Very enjoyable experience, Excellent product, knowledgeable Staff, clean location.We found that we had some mutal friends and everyone took time talk about things other than the selling a car. John Leamnson did the following on our two visits.1. two test drives( John seemed very knowledgeable about the Rogue) one of the big selling features was the way the car handles2. after the sale John did an excellent job explaining the features of the vehicle and setting up features like the hands free phone3. Made sure the car was clean and full of fuel4. He made sure that our experience was an exceptional one.thanks to all there

jenmetoo

Nov 18, 2010

Late Thursday afternoon, no appointment and the service area was full. Harold didn't try to sell me things I didn't want. They changed the oil, rotated the tires and had me out of there in less than 30 minutes. I definitely recommend Andy Mohr Nissan as a place to buy a Nissan as well as have it serviced. Thanks Harold.