Used Cars for Sale at Antelope Valley Nissan in Palmdale, CA
2,251 miles away from you!
Antelope Valley Nissan of Palmdale offers you the opportunity to find used cars by Antelope Valley Nissan. Antelope Valley Nissan is a trusted dealership serving clients throughout Palmdale, in search of certified used cars. Also, Antelope Valley Nissan is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Antelope Valley Nissan to get the affordable car that is right for you.
Location: 451 Auto Center Dr, Palmdale, CA 93551
Phone: (661) 274-4700
Working time: 09:00 - 20:00 Open now
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What’s more, Antelope Valley Nissan of Palmdale has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Antelope Valley Nissan. Check out the listings today to find the right car for yourself. Antelope Valley Nissan is definitely the best place to buy used cars online.
Suzanne Bruno
Aug 17, 2021
Thank you Jay,gio and the other guy I'm so sorry I can't remember his name but he worked with Jay and was EXTREMELY nice not only to me but very patient with my kids being kids! This team was BEYOND amazing and helpful! They were very transparent with the whole buying process very informative when it came to my credit and beyond helpful when it came to making an informed decision on buying my car. I will forever recommend everyone to go to antelope valley Nissan for the best car buying experience HANDS DOWN! Thank you a million times over jay and your team!!
Rick Bryant
Aug 29, 2021
Lynda and the service team as a whole was excellent. I’ve dealt with Lynda on many occasions and she is top notch when it comes to taking care of her customers. She was able to secure a rental that was suitable for my family and always followed up and made the experience as pleasant as possible. Thank you!!!
shiloah Trenten
Aug 19, 2021
Lynda Jones provided great information regarding my car. She informed me that my transmission was still under warranty and she also let me know about a recall for my hood. She responded very timely and told me when the repairs would be done. I was very glad to get my car back within a few days. Thank you Lynda!!
Andrew Blowers
Aug 23, 2021
Christina was fantastic. She was very thorough in her description of the services rendered and described how the services recommended by another Nissan dealership were not necessary. For example, another dealership recommended I get $1,000 worth of work done, which Christina told me would have actually costed $500, which she was able to get down to $300.
Evanie Sophia Lopez
Jul 30, 2021
AMAZING CUSTOMER SERVICE! Im beyond grateful! Elmer helped me get my first car! I went in exhausted from going to so many dealerships just to leave with a sad face;( I came in looking for a economic vehicle that will help me get through college and Elmer made it happen! I cant wait to come back and get another car! The staff made me feel so comfortable throughout my whole process! I cant thank the staff enough! A special thanks to Elmer again for making a dream come true✨
laurie the florist
Jun 18, 2016
Im sooooo happy with my experience with a.v.nissan.i was trading in my late fiance's truck.i was unsure if i could but Anthony was sooo nice nooo pressure.Shout out to Brendan in finance. Jesse the manager has a great dealership.thank you Laurie the florist
aarne78
Aug 2, 2015
researched vehicle on internet and contacted dealership through Car Carguru's. Victor responded within 5 min, and we agreed on price and meeting time the following day. The Xterra was CLEAN !! We were treated so well by everyone and Luz in finance even beat my credit unions low APR ! We have bought a few cars in our days and this has been our best dealership experience thus far. Thanks Victor Salas !
VK123
Apr 16, 2014
I bought a certified preowned car from AV Nissan that was never properly reconditioned or inspected. Apparently, Nissan has guidelines and standards for qualifying a car for their CPO program. However, some independent dealerships take advantage of buyer protection programs by issuing warranties without investing a dime in reconditioning, purely to increase profits and the price of the vehicle. Some states, like CA, also have "certified preowned" laws but there are dealers that think they're above vehicle codes and choose to take a gamble on the likeliness of a consumer fighting back if he/she were to become aware of the dealership's deceit. In my case, they should have passed on the sale because I will fight for justice and do not play the victim role well. I trusted this dealership because I was referred by a friend and had just moved to the area. I needed a car quickly, and thought buying a "certified" Nissan was a safe call. My guard was down, and they seized the opportunity by taking full advantage of me. My story is quite unbelievable, as you would never expect a Nissan dealership to go to such lengths to make a sale. Please think twice and be skeptical if you're looking to buy a used vehicle, especially if you're considering AV Nissan. Certified preowned doesn't guarantee anything. The dealer can simply check boxes on the inspection form and send it to Nissan to have a policy issued, even if the car doesn't qualify for their CPO program due to its history or defects.I wish my experience with AV Nissan hadn't been so incredibly negative. I hope my review will prevent someone from making a similar mistake. If buying certified preowned or used, be sure to have the car independently inspected by a qualified mechanic. Also closely review the certification checklist in advance of buying and ensure all aspects of the car actually match what's claimed on the CPO checklist. Any repairs to bring the car up to standard must be completed prior to the sale. Do not sign anything until everything stated on paper is reality. Make sure they provide you with all CPO paperwork and information, as shown on Nissan's site, at the time of purchase. This may seem like obvious advice to some, but I was naive about the certification process and financed a certified preowned car that had never gone through the certification process prior to my purchase and would have found this advice helpful. I foolishly trusted them.In regard to AV Nissan, do an extensive Google search for complaints. Look for the 2.75 million dollar judgement against them for using after-market chrome on OEM wheels, and the horrible accident they caused by ignoring Nissan's guidelines on the dangers of using after-market chrome. When reading reviews, keep in mind, they ask customers and employees to post good reviews, so you will find plenty of those on the review sites that they target and monitor. Good reviews always follow a bad review.
Rosie
Apr 11, 2014
The sale person was friendly and nice and did his job and did not take all day to get us out of their.
John
Apr 3, 2014
Alex Gomez has taken care of my cars needs since I purchased the car. He is always considerate, helpful, honest and fair. He takes care of his customers.
David
Mar 29, 2014
My service representative was David and he was great. He has always taken care of me since I have been going to the service department for 4 years.
Mark
Mar 25, 2014
very one at this Nissan service is great. Alex is the guy that always take care of us, but this time he was off and David stepped in and did a outstanding jobthank you as alwaysmark race
Guillermo
Mar 22, 2014
Mr. Jose Valencia from the Palmdale Nissan dealership was very thorough and knowledgeable when answering our questions. Very polite young man. Also, made it a point to make our waiting time during the process more pleasurable.
Ivannia
Mar 21, 2014
Everytime I call to make appointment, they bring me in at my earliest convenience. The shuttle service was available if I needed it.
Ruben
Mar 20, 2014
The sales man was very informative about the vehicles and he made my car buying experience easy and fast. Also he explained every feature of the car and how to use it which was great.
Gwennette
Mar 18, 2014
Jose is very informative about what is happening to my car while it is being serviced. All of your employees are soooo courteous and professional from the service individuals, the drivers to the cashier. Keep up the good work.
James D
Mar 17, 2014
The Nissan dealership in Palmdale has a very professional and courteous staff. Well recommended.
John
Mar 15, 2014
The salesperson Carlos was a joy from beginning to end, he was very knowledgeable. I would send friends there, ask for Carlos. We appreciate the fact they delivered the truck of our dreams from another county, color and size. Thank You and were very happy to be apart of NissanFamily
Laura
Mar 12, 2014
They check the tires and did the rotation. I was glad they washed the vehicle and were able to remove the black marks from the tire that I hit on the road that week. Alex was nice and friendly.
Rebecca
Mar 10, 2014
Whenever I call to set up an appointment, the date & time are always available. Service is excellent with minimal delays. Everyone always has a smile ready.
Jose
Mar 7, 2014
My wife showed up for her appointment and was out of there within 40 minutes for our 7500 mile service. Everyone from service, parts and cashier where very courteous.
Kelly
Mar 5, 2014
Compared to other dealerships in antelope valley, I am very impressed with yours, especially your salesman and finance manager. They were very professional, courteous and treat their customers right. Definitely the best experience I have ever had in purchasing a car.
Rafael
Mar 4, 2014
David at the service center greeted us with a smile and provided us with great service. Had our car ready earlier than what he had told us it was going to take. My car came back cleaned and washed.
Ferebee
Mar 2, 2014
All of the employees that I interacted with at the dealership were extremely personable. The servicing of my vehicle was handled in an expeditious and professional manner.
Cynthia
Mar 1, 2014
Great communications regarding the repairs went from $500.00 down to $109.00 due to finding a warranty concern that was great
tychelle
Mar 1, 2014
I had a wonderful experience at Antelope Valley Nissan due to the excellent customer service skills by Victor and Brendan. They definitely worked with me and my not so great credit on getting a car that suited my family. I am very pleased with my purchase and I look forward to visiting their location again.
Angel
Feb 28, 2014
The time Gerardo took to show me all the vehicles because i was undeside wish one to buy he is awesome simply the best sales person i ever deal with, also Sean was very helpfull i couln't refuse the offer he gave this two guys are passionate of their job
Mary
Feb 28, 2014
Friendly. Very well knowledgeable. Made my buying a new car a wonderful experience. Great teamwork. Fast service. These guys are awesome.
Michael
Feb 28, 2014
Alex, in the service department, was very helpful, professional and kind not just myself, but every person he aquanted himself too. Offered for a car wash to make sure the nissan I drive is suitable for my drive and for sponsership to his company he works for. EXCELLENT service! It is no doubt that I will refer everyperson I know to go to Antelope Valley Nissan for the service on their vehicle.
Juan
Feb 27, 2014
THE GREAT SERVICE WE HAD WITH OUR SALES PERSON AND EVERYBODY ELSE AROUND. EVERYTHING ABOUT OUR TRANSACTION WAS FAST AND PERFECT.
Kurt
Feb 27, 2014
Our service rep. was very good and thourough, and explained everything to me. kept me informed on what was going on.
Chevette
Feb 26, 2014
Carlos was exactly what a consumer is looking for when shopping for a large purchase be it a auto or home. Welcoming and Kind
Gina
Feb 26, 2014
Fixed a couple of problems with my Altima, took care of recall item. Did it in reasonable amount of time and even washed my car. Nice work guys!
Leticia
Feb 26, 2014
The service was great and done in a timely manner. Alex is the person me and my family always work with. He has excellent customer service.
Kay
Feb 25, 2014
I liked how efficient my visit was. Linda did a great job as usual and had the needed part ready. I dropped of my car, got a ride home and got a ride back after work to pick up my car. I didn't have to wait very long for the return shuttle ride, there wasn't a line to pay and my car was waiting at the curb.
Johnny
Feb 23, 2014
Alex, my service guy and your mechanics are great. I appreciate the great and timely work they do as well as the advice on things that are coming due or may need changing.
Stephen
Feb 23, 2014
The persistence of your staff to ensure that I was completely satisfied with finding the truck that best suits my needs. Nestor Aguilara went out of his way to make sure that I got the vehicle that I wanted.
Danny
Feb 21, 2014
The service was very quick this time around. I the oil change for less and you used to e-mail coupons which you have not done for a while and I miss them but, the service was probably the quickest ever this time and I appreciate it.
Jose
Feb 21, 2014
Excellent customer service, the whole buying experience was the fastest experience I have had. This is my 3rd new vehicle purchase in the last 3 years. I also loved the no pressure from the salesperson.
Wendy
Feb 19, 2014
David was AWESOME! He talked to us about EVERYTHING regarding our Xterra. He was friendly and super-informative, explaining everything in terms we could understand... but also not talking down to us and treating us like we were dumb just because we're not car people. Just the right mix for us. Please fix the price though, labor is SUPER HIGH EXPENSIVE! Parts are one thing, but it's the labor costs we can't afford! We would definitely come in more often and recommend you more if we could afford it.
Cindy
Feb 15, 2014
My sales agent Victor Salas was very professional, honest and friendly. I walked into the dealer to test drive a car and walked out with a brand new beautiful vehicle. Victor did everything possible to help me get a great deal! Thank you for a great car buying experience Victor.
Stacy
Feb 15, 2014
I love The service dept. especially Tim he takes great care of his service customers I am very happy I have found him for service on my vehicles.
Theresa
Feb 15, 2014
The negotiating process was great. I was able to get what I wanted. They listened to me concerning low interest rates and monthly payments I needed.
Sallie
Feb 14, 2014
I just left the dentist office was not feel well, Alex my sale person look up with a smile, I told him about my lights, he took my key ask me to take a site no soon as I site down my car was done, my lights look brand new. He knew I wasn't feeling good, for someone that care like that, can't wait to bring my car back in, I would like to say Thanks Alex in Palmdale, Ca
Kylynn
Feb 12, 2014
Victor was very friendly and super helpful. He went out of his way to make the car buying process easy for me.
maxwell327
Feb 12, 2014
I contacted Victor about a used vehicle that wasn't even listed online yet. He was very friendly from the first interaction and immediately scheduled an appointment for me to check out the vehicle. On short notice I had to postpone that appointment four hours, long after he would have gone home, and he didn't even complain. When I finally arrived he had the vehicle waiting inside the showroom for me, which I was impressed with. He continued to be professional and friendly. I had a trade and the entire process was pretty simple and quick. The rest of the employees were friendly too, before and after the sale. Thanks AV Nissan!
Carol
Feb 10, 2014
We were not pressured at all. It was my autistc son's first experience and he was terrified at first but Mitch, Carlos and Linda helped him to learn, work through the process and ended up excited, happy and more grown up.
Liza
Feb 9, 2014
Friendly people that are easy to deal with. I never feel like I'm being pushed into something I don't need and last time when they couldn't find a solution to my problem they didn't charge me. Trust and honesty go a long way.
Vartuhi
Feb 5, 2014
Team was very helpful in getting me what I wanted to match my budget. Huge thanks to Sam, Frank, and Jim. They all did a superb job getting me in the Altima I wanted, came thru a lot of obstacles stopping that but these guys did not give up even when I was ready to give up.
Nancy
Feb 4, 2014
Fast and frendly service best place Togo if you need car repair or service done friendly people in service area and inside
Mike
Feb 3, 2014
Alex is the best service person I meet definitely manager quality his attention to detail is unsurpassed and the care he gives is outstanding
Giavonna
Feb 1, 2014
Victor Salas. Honesty. Speed and accuracy! Got a car perfect for me in every way; price, mileage, payment and newer than I thought possible. All thanks to Victor. After a day of emails, I can in test drive and bought the car in an hour and fifteen minutes! Painless. Best experience ever by far and I've bought at least 4 other card and never once considered a Nissan. Next time I buy a car I am headed back to only one place, AV Nissan.
Jennifer
Feb 1, 2014
Every aspect and every member of the team was flawless. The sales staff found the exact car I was looking for at the right price.
Albert
Jan 29, 2014
I was very happy about the service that I received at Nissan, I will tell my Friends about the service at Nissan, Very clean waiting room and friendly staff, and the Coffee was good too.
Omega
Jan 27, 2014
Dave from customer service was very professional. He showed genuine concern with my vehicle problems. The paint shop done and excellent job on the touch up. When i picked up my vehicle it had a show room shine! Thanks Nissan.
Benjamin
Jan 25, 2014
I never like buying cars at a dealership because the salesman always seem untrustworthy and condescending, but that was definitely not my experience at Antelope Valley Nissan. I was just about to settle on a vehicle from a different dealership when I was contacted by Nestor from an online inquiry, I told him the price I was being offered at the different dealer and he was able to quickly beat the price and offer us a NVP that we liked better anyway. It was a quick hassle free experience and he even offered to deliver the vehicle himself to our home which was pretty far away. When Nestor dropped off the vehicle he was very courteous and organized and was able to explain the vehicles features in detail. I would definitely recommend Nestor, by name, to other people interested in buying a car.
Matthew
Jan 25, 2014
David got my car services in a timely manner. It was completed faster then I expected. Thanks David and the rest of the Nissan service team!
Jose
Jan 24, 2014
No sales pressure and very informative and friendly. The staff has a great knowledge of the vehicles. They are also willing to listen. I am a return customer three times over and have never been disappointed with the service.
Joel
Jan 23, 2014
when I come in I am treated with such respect, and I feel that they are genuinely concerned about my car, even if it is not a major problem
Esther
Jan 21, 2014
I got the truck I wanted within my price range. Victor Salas is the best. I recommended him to my friends and posted on Facebook.
Chelsey
Jan 20, 2014
I did not like that I had to wait so long for my car after I paid for the services. After waiting at least 20 minutes, a guy that worked at the service desk that wasn't even the guy that took care of my paperwork and ect., finally went out and got my car. He was friendly and asked us about it a few times and sent someone to do it (who never did, we watched the guy) and he finally went got it himself.
Benita
Jan 19, 2014
I am a loyal customer and it is recognized by Linda Jones in the service department. Linda always is helpful, and glad to see me. $$$ for Nissan. I like that fact that I can stay in Palmdale (keep the $$ here) and not have to take my car elsewhere for service. Thanks for the years of service.
Mark
Jan 19, 2014
Alex was professional took care of me and as soon as he knew my part was not going to be in he found me a rental and I was on my way.
Marina
Jan 18, 2014
That the service tech comes outside once he see my car driving up. And goes right to filling out paper work. He always goes an extra mile to help me out.
Kelley
Jan 17, 2014
I think that everyone was very professional.the staff seem caring and very eager to please. I am very happy with my car buying experience.thank you Palmdale Nissan.
Luis
Jan 16, 2014
I had an appointment for 1/17 and I had an unscheduled trip to Lancaster on 1/15 and the service department was able to take care of me when I was in town. Thank you service department you saved me a trip, I live in Ridgecrest.
Matthew
Jan 16, 2014
I was received promptly. All work was clearly explained. It took less time than expected. My car was washed. Everything was ready to go as promied.
Charles
Jan 15, 2014
From the test drive to the signing the contract my wife and I felt like everyone that helped us was genuine and honest. They helped us get a great deal and were straight forward with us through the whole process.
Candace
Jan 12, 2014
My Nissan service rep was very helpful and nice. Even with the consistent issue, Alex was very patient and willing to help me. I also loved the free wifi and nice waiting room.
Christina
Jan 12, 2014
Our sales person Teddy. He was extremely helpful in helping us pick just the right vehicle, he was sincere and not at all pushy. He worked hard to make sure our buying experience was positively perfect. He is a person of real character.
Angela
Jan 11, 2014
from the time I walked into the door everybody was pleasant and Tim was extremely helpful he knew exactly what he was doing he came out to let me know that I needed something else done to my car which I really appreciate it and he took the time out to do great customer servic.
Sammijo
Jan 10, 2014
Everyone there was so nice and friendly. Jose Gudiel was my Service Advisor, and he is just the best. He explain everything to me, and how the inspection went.
Miriam
Jan 7, 2014
I enjoyed the service that was provided such on time delivery and even washed/cleaned my car. The staff was pleasantly friendly and helpful especially Jose Gudiel.
Tara
Jan 5, 2014
My service was great. David Raposas was great had my oil changed and car washed in a timely manner. Best service I have ever had from a dealership especially from a service writer :).
Gary
Jan 4, 2014
We have been with AV Nissan for about 16 yrs. I like the no pressure sales. It didn't take as long as I expected for the whole process. Very knowledgeable staff and very friendly.
Ruben
Jan 4, 2014
My car was ready before the estimated time. The employees and Jose at the Antelope Valley location are extremely helpful and knowledgeable. I felt comfortable and at peace leaving my car there for maintance especially over night knowing they would do their best to correct my issue. Thank you so much for great experience and returning my car better than what it was!
Angella
Dec 29, 2013
The personalized service from the Service Department Alex. He welcomed me and even though I was ready to leave my car over night-He had my front brakes with new rotors and an oil change completed within one hour before closing.
Cynthia
Dec 29, 2013
Althouth I gave my entire keys to the service guy he was attentive enough to just remove the car keys and give me back the rest of the (non-essential-to-him) keys. I usually do the same but this day I wasn't fully awake when I arrived at the service dept. Thx.
Marcella
Dec 29, 2013
Excellent customer, the employees are always helpful. Fast maintenance service. If there is a problem, they always explains what is wrong and how to fix it.
Jose
Dec 28, 2013
Servicing a used car can be very stressful and expensive, Specially during the holiday season. Senior service advisor Alex Gomez, has always made this experience as unpainful and smooth as it can possibly be. As an advisor he has helped me make smart and thoughtful decisions. Alex always ensures that all details are taken care of and sticks to his word. You have a great future leader in Alex Gomez as a people's person, but yet he means business. I really hope this feedback is taken into consideration and gets to Alex.
Ryan
Dec 28, 2013
The customer service and friendly demeanor I received from Alex in the service department made my experience at Antelope Valley Nissan an excellent one! I appreciated his earnest efforts to get my concerns addressed and resolved. Furthermore, the staff overall was pleasant and I would like to thank Gerardo from sales for helping me look around for possible vehicle purchases for my family member and answering some inquiries for me as well.
Diane
Dec 21, 2013
The service is good and done in a reasonable time, but the main thing is the people. Tim and all the others who were involved in my service were wonderful.
Kwadwo
Dec 17, 2013
Tim was great. He explained to me how much part and labor would be and other items that needed to be fixed while letting me postpone the not so urgent repairs for a later date without pressure,
Liza
Dec 13, 2013
I keep coming back because of the amazing service I recieve from Alex Gomez. On this visit they weren't able to replicate and repair an issue I having with the ignition on my 22 year old sports car. Instead of just replacing parts and hoping for the best Alex asked if I would come back next week when their technition most knowledgeable about my vehicle would be available. These are people interested in doing the right thing, not just charging me hundreds of dollars on a guess.
Antoinette
Dec 12, 2013
I always have such a great experience with Alex Gomez, he is a very polite young man and always smiling. I have been a Nissian owner for many years using different service spots. And he is far the best customer service rep.Thank you
Lucy
Dec 11, 2013
Tim Valdivia was very helpful in getting my car serviced and arranging my ride to and from work in a timely fashion. Everyone was professional and friendly.
Sue
Dec 11, 2013
Because Alex and his crew do thier jobs and do it well! Our Altima has never been anywhere else for service. The trust at this service dept. is what keeps us coming back!
Arturo
Dec 4, 2013
It was painless quick and easy, costumer service was awsome I am always at peace and know my vehicle is well taking care of these days it's hard to find a dealer ship that really care about there costumers. That's why I've purchased 3 vehicle from your dealership already recommend AV Nissan.
Lester
Dec 4, 2013
Carlos as well as the whole staff made me feel really comfortable and it made me feel in a safe environment, they even made sure that because my credit situation I received the best possible deal on the car I liked. They made my experience so great that not only Carlos, Sean and Jim took care of me but even the owner came to my table and said Hello to me and spent a few minutes, this easy me out cause in was really nervous about burying a new car. But they all did an excellent job. Thank you AV Nissan.
Raynesha
Nov 30, 2013
customer service is always at its best MS. Linda Jones always goes above and beyond to make sure that I'm always taken care of. Thanks you Ms.Linda
David
Nov 28, 2013
The staff at AV Nissan are always friendly and helpful but during my visit yesterday they were especially so. They were also incredibly quick this visit. I went in for an oil and filter change and was in and done within about 20 minutes. All in all it was great.
George
Nov 26, 2013
Overall experience was phenominal, Jerry did a great job. We were not pressured into purchasing a vehicle and he did an outstanding job getting us to the price we were looking for.
Eddie
Nov 25, 2013
What I liked about my experience is, Alex my service advisor/tech. He has a great way of dealing with customers, and is always very positive/upbeat. Also, he explains all work done and needed.
Catrina
Nov 24, 2013
Victor salas was extremely professional,kind patient, well versed in the product. There was no hangling, I mudt commend jim in financing very engaging and professional as well. This is my fourth nissan and I am extremely happy.
Laurence
Nov 19, 2013
As soon as I arrived at the dealership/ service department, I was promptly assisted by your staff and my car was taken away immediately. I like the fact that you offer your customers a shuttle service back home if the wait is going to be a while.
Wendy
Nov 18, 2013
I love the fact that Linda in services is such a pleasant person and makes you feel like family and is very honest. And answers all my questions. She's #1
Cenobio
Nov 17, 2013
ur service staff were very receptive to my questions and cocerns and the time for my service was better than quoted! ur staff had demonstrated very proffesional and caring attitudes! way to go jose and julian! i look forward to returning to av nissan for my future service needs!
Darril
Nov 17, 2013
No appt needed for regular service. Fixed bulletin deficiency at same time. Washed car and gave shuttle ride to mall and back while we waited!
Stacy
Nov 17, 2013
Your service people are always very nice and kind, they tell you what you need to know about your vehicle but don't cram a bunch of charges on you
Cynthia
Nov 16, 2013
Everyone was so amazing at Nissan. Carlos Hererra(i hope i spelt that correctly), my salesman was wonderful. I came in for another Pathfinder and ended up in love with the 2014 Altima.
Shannon
Nov 16, 2013
I liked that the customer service agent informed me of my past service and he contacted me in a timely manner to inform me of their findings which helped me make a decision on work that i needed done per my request
Claudia
Nov 15, 2013
Service Rep always maintains you updated on the status of your repair, and goes above and beyond to make sure we are getting the best customer service possible
Roger
Nov 14, 2013
I stopped in for routine maintenance on my car and it was taken care of faster then expected. On top that the service advisor, Julian Romano was extremely helpful in scheduling a service appointment for my second car at an amazing rate.
Sharon
Nov 13, 2013
Everyone was courteous, answered my questions, and I was done in the time that I was told it would take. I love that I get a car wash with my service.
Omega
Nov 12, 2013
I recieved friendly and courteous service from the customer service represenatives. My vehicle was ready exactly when they said it would be. Oh yeah, I appreciate the free car wash service. A free car wash is allways a plus!
Tony
Nov 12, 2013
The gentleman that helped us went above and beyond the call of duty to make sure he contacted us via phone with an update while we still waiting for the car part, and made sure it was installed in a timely manner once it was received.
Hervi
Nov 10, 2013
How far Carlos worked to get me into the car I love driving! He truly cared about the customer and never once showed a demand in purchasing, rather he was helpful through every route!
James
Nov 9, 2013
Lynda made me feel not so bad even after I found out the bill was going to be around $900. My almost 12 year old car with over 253,000 miles is sstill running great.
Jamie
Nov 9, 2013
Alex was so courteous and friendly .. I was checking out and forgot my coupon and he had to redo my paperwork and even though it was the end of his day, he was more than willing to help and told me there was no need to apologize, ever cent counts now-a-days and took care of me right away! I was really impressed..
Ken
Nov 6, 2013
The mechanic that service my car is excellent. The mechanic and the service advisor inform me appropriately the needed service. All the needs of my car are met and it is kept in good running condition despite the high mileage.
Vivian
Nov 2, 2013
Had no clue I'd drive out with a car, went there to check out how much it would cost to repair a car lock!!!!! I would definately let all my friends and family know about AV Nissan
Charles
Oct 16, 2013
Customer service was second to none. All my needs were addressed and taken care of, unlike 3 other Nissan dealerships visited before Antelope Valley Nissan. All car dealerships should follow same practices and principles that Antelope Valley Nissan does.
Sammijo
Oct 15, 2013
Jose, the Service Advisor, was very helpful, he explain my problem clearly and made sure that if I had anymore problems with my car to make sure I call him.
Amanda
Oct 2, 2013
i live and ridgecrest and had to drive an hour and half and Wes made my experience pleasant and made me very likely to continue to do business with you guys.
Larry
Oct 2, 2013
My experience is always a pleasure. The guys and dolls are always great. Alex, Wes and Jose are pros. That's what the public should experience . . . professionalism.
Scott
Sep 30, 2013
Salesman went out of his way. I looked at and decided on a specific car, when I brought my wife down to show her, we ended up with a completely different one. All the while our salesman remained extremely patient and helpful.
Angella
Sep 24, 2013
The customer service is top notch from my service manager Alex to the mechanics. Alex keeps me informed of areas of concern and always pleasant, courteous, respectful, and genuinely kind and attentive to all of my service needs.
Larry Rhone
Sep 17, 2013
Alex, Wes and Jose are a remarkable bunch of young talent. They make me feel welcome, every time. That's the key to success . . . . When you want to come back.
TBass
Aug 13, 2013
I always call Alex whenever I have a problem! I knew parts needed to be replaced and dreaded even coming in. I was nervous regarding costs! While talking to Alex and Wesley my nerves were calmed. I thought at 110,000 miles it was time for a new truck. I freaked! They reassured me that the rest of my truck was in great shape and well maintained. I do my best to do so. I was also reminded that the cost would be only one car payment and not five years worth:). Ok they got me there! Thanks again guys!
Amanda
Aug 5, 2013
I really liked the effort the salesman put into helping and assisting us in finding the perfect car for my family and I. He was very personable and helpful. Was not too pushy.
Ceola Beacham
Jul 22, 2013
The person who waited on me was very pleasant and I didn't have to wait a long time. I was very pleased with the service.
rogerb11
Jun 13, 2013
Grear customer service from Victor Salas. Really friendly and made everything easy finding the right car. I strongly recommend the dealership and the sales man.
Veronica Fabian
Dec 7, 2012
Thank you for the wonderful people at AV Nissan. Was out of the dealership under 2 hours with the car I wanted on my first visit, thanks to Victor for that quick process. They were friendly and really went out their way to help me. Thanks to Jim for helping me with the loan. Really appreciate the assistance. Overall it was a positive experience. I'm glad I drove by that night at their dealership and saw the car of my dreams :)
nospamnwd9
Oct 7, 2012
The first thing I need to say is that I am not knocking this dealership or its sales people. They are the same as any other car sales people. They only care about the up-sale and closing the deal. Its exactly what I expected. FYI, I bought a certified used car through the internet.My internet salesman, Victor Salas, went through the How to Sale a Car Handbook - literally. He offered us drinks to make us feel better. He said he was coming in on his day off (boo-hoo to make a fat commission). He found something in common with me (music) and just kept talking about it to make me feel better. He did the thing where they walk out of the room and discuss stuff with someone else as if they dont know every detail about the sale.He tried to bowl me over on details. That made me a little mad. He said the car was clean. When I saw the car, it had at least 2 tiny dents in the driver side, and the car smelled like someone may have smoked in it (but that may have just been a weird new car smell - Im still trying to figure it out now). I dont care about these minor details in a used car, but I do care that car was NOT clean as he had stated. Clean means perfect (aka like new!!!). The carfax were clean because every Nissan dealer prints them out and puts them in the car.When it came time to discuss the bill, he came at me with just the monthly payment and no break down of the charges. I was so annoyed by this I almost got up and walked-out. His response was the typical Whats a few more bucks a month? (SMILE!). I made him write down the numbers, and I had an add-on removed.Then, the time came when they finally showed me the interest rate. Before I went to the Nissan dealership, I asked my bank what they would offer me. The lame ducks at Nissan tried to offer me a 1% higher rate then my bank and I mocked them - a lot. They came back and said they lowered my APR. I will check this after a couple payments because if its not actually lower I will just refinance.The best part of this process was the internet part I did at youbid.com. That saved me a lot of money on the car and saved me from having to haggle the price on my used car with a salesman.After all that, he had the audacity to ask me to come here and rate him and his dealership. Zero concern for the customer. 100% concern for the up-sale and closing the deal and getting a good review. This place was absolutely a typical car sales place. No better. No worse. I got the car I wanted with the options I wanted. I wish they had shown real concern about helping the customer, but it really didnt change my bottom line. They just wasted a lot of time.There was "A" moment that Victor acted real, and I enjoyed myself for about 5 minutes. The rest of the time was a car sale.The place was clean. The people were friendly and professional. Please, believe I have no grudge against them. I would buy another car there again. Just realize, you will be dealing with car sales people. Yup.
661sparky
Oct 4, 2012
I just purchased a new 2013 Altima 3.5 S "What a Great Car" from Antelope Valley Nissan.Thank you Victor Salas for making my new car such a pleasant and fun buying experience.
Glenn Hattori
Aug 29, 2012
I had made a service appointment online. I brought my Altima in on a Monday morning for a 96 month service. Mr Gomez greeted me with a smile and was very professional. He processed the work order and arranged for a rental. He promised me that my car would be ready by 5:00 today. Within 15 minutes I was driving out in the rental. Alex contacted me at 4:30 to let me know that my car was ready for pickup. I arrived at 5:30 and Mr Gomez greeted me with a smile and processed my paperwork and walked with me to the Cashier. Within 10 minutes I was driving home in my Altima. This was my 2nd service work and the 2nd time at this dealership. I am very pleased to bring my Altima for service to Alex Gomez. I did notice that he had on display at his desk an award for 2012 Customer Service. If anyone plans to have service work done on there Nissan, I highly recommend you take it to Alex Gomez.
What’s more, Antelope Valley Nissan of Palmdale has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Antelope Valley Nissan. Check out the listings today to find the right car for yourself. Antelope Valley Nissan is definitely the best place to buy used cars online.