Used Cars for Sale at Antwerpen Chrysler Jeep Dodge Ram in Catonsville, MD

Kelz

Jun 11, 2016

I purchased my first Jeep Cherokee on last weekend (June 4th). My boyfriend and I arrived going to browse and we were greeted by salesman Charles Green. He was very professional, patient, and customer-oriented. If you want to interact with a salesman that takes care of you, be sure to visit him! I will definitely be back whenever I upgrade and/or purchase another vehicle!

Bennett

Mar 25, 2016

We had a good buying experience at Antwerpen jeep . Our salesman Charles Green would not let us leave with out a deal. We left with the car my wife wanted.Awesome. Bennett Kerns

Jojo

Jan 29, 2016

I can't say enough about this dealership (Antwerpen Jeep)! I worked with Maurice Mitchell Jr. (Sales Manager) and Bill Pratt (Sales Consultant Leasing & Inventory Manager), they were Amazing, Knowledgeable, Professional, Polite and Trustworthy! I have purchased a lot of cars in my life but never have I experienced this type of top-notch service!!! The whole team there were exceptional! I felt no pressure, I didn't feel rushed, they listen to me, they very attentive to my needs, they went above and beyond to locate a specific vehicle and stayed after hours for me! My buying process was quick and easy, my final price was exactly as negotiated, no last minute surprises at all! This is definitely a five star dealership??I will definitely be referring family, friends and coworkers!A very grateful and satisfied customerThanks a million!!!Jo Anna Gross

Ginger1214

Jan 15, 2016

Great experience. Service department is so helpful and professional. Great prices. Trust management and their advice. I would not take my car to any other services department .

Appreciating Honesty

Oct 25, 2015

There are a lot of Jeep dealerships in Baltimore, and when I visited some of them on my own, without price shopping beforehand, I got the run around....promotions that weren't honored, costs not disclosed until I got to a settlement sheet, etc......the stuff we car buyers hate. After I knew exactly the model and features I wanted, I went to www.truecar.com for a quote, and got not only the quote, but a list of Baltimore Jeep dealers who were supposed to honor the quote. After checking with each of those dealers, the only dealer that fully honored the quote was Antwerpen. All the other dealers tried to add additional costs, except for Antwerpen. They told me they would honor the True Car quote, and they did, without adding a penny more, even though they had to obtain the vehicle I wanted from another location. Everything they promised to do, they did! I worked with Maurice Mitchell (Sales Manager) and Charles Green (Internet Sales Manager) and I would highly recommend both. I had an A+ buying experience and would encourage any others interested in buying a Jeep to work with them.

QTpie500

Apr 19, 2015

Mr. Charles has very awesome customer service. This is my first car off a lot, when I didn't understand something he took the time to explain it until I did. He was friendly. He took me step by step. Even showed me the great features on my new jeep,

brownsurgar

Apr 7, 2015

My salesman (Charles) was patint and walked me through each steop of the way... I am vey greatul and pleased with my new car hat was much needed Kudos' to Charels!!!!!

Dee

Jan 8, 2015

Mr. Green was awesome!!!!! He was very pleasant and patient with me. He even sent an email to check up on how was I enjoying my new car. I will highly recommend him and the antwerpen family to anyone looking to purchase a vehicle.

linAAvi12

Jan 8, 2015

In May of 2014 my husband and I, along with our one year old daughter went into Antwerpen Chrysler Jeep looking for a car that was more reliable then the 2006 Chrysler Sebring that we had. Charles Green worked with us, he got us in a new beautiful white Chrysler 200. We love it!! Thanks So Much!

timik2

Jul 19, 2014

The salesman did not explain the uconnection for the phone, the sirius satellite connection or the blue tooth. He assumed as I the these connection were automatic. Unbeknown to either of us it is not. Thus I have no phone connection or Sirius Radio connection.I was told by the sales rep, that he would talk to someone in finance to see if it could be added to the month payment to get what I needed. I was then told that it was to late and it could not be done. It would cost me about 300.00 to have the system changed and functional.I was given a number to call, which I did. And was told it would cost me 600.00.The housing industry, is on the top of the list for screwing customers, but the auto dealership is close to if not tied in thier manor of screwing or customers.

cjdsharpdeveloper

Mar 29, 2014

I worked with Rose to buy my first new Jeep, It's a beautiful 2014 Trailhawk in the new mango tango color; I cant say how happy I am with the Jeep and the experience. The dealership is very clean and they have a good selection of vehicles to view. The parking lot is a bit cramped but i never had a big problem parking. They have the usually amenities and a comfortable environment. The other staff are very pleasant and work hard to deliver a good experience. Rose, works to make sure your buying a quality car at a good price. If your straight up with them than you will find people willing to work with you to get you a great deal.

chocho62

Dec 9, 2013

On or around Nov 21, 2013 I went in to Antwerpen Chrysler Jeep on Baltimore National Pike to upgrade my 2013 Jeep Cherokee 2x4 to a 2014 Cherokee 4x4. My sales rep for both cars was Mr. Charles Green. His professionalism, patience and knowledge base of the product was exceptional. It was very clear to me that he was not willing to sell me a car just to make a deal, but ensured that I was completely satisfied with the new purchase before closing the deal. Although I had to pay just a little more for the new vehicle and my payments was slightly higher, both he and the sales manager made every effort to make sure the vehicle was affordable and still meet my upgrade specifications. This past Sunday, Dec 8, 2013 I got a chance to see just what the Jeep was made of during our first official snow/sleet/freezing rain event and I have to say the Jeep handles itself very well on the road. So, if you are in the market to purchase a new car, make sure you stop in to see Mr. Charles Green at Antwerpen Chrysler Jeep. He is a fine individual who will not sell you anything just to get a sale. He puts the customer first and tells you the truth and it's rare to find someone like that these days!!! Keep up the good work Charles!

ibrandrealty

Jul 1, 2013

Great customer service, personable staff, great salesmanship, and accommodating practices made my car buying experience very pleasant and enjoyable. I'd definitely recommend Antwerpen Chrysler to prospective car buyers.

Blessed_of_god

Jun 2, 2013

To Whom It May Concern, Back in Dec 2012, I went on the internet to get information on new vehicles. Ms Carr was the sales Rep from ur dealership that called me back, set an appointment, assured me I would receive an excellent quality vehicle of my likings & with great team work, she sealed the deal! Ms Carr really listened to my concerns & placed me in a Jeep of my dreams. I am very satisfied with my Jeep & the service I received from Ms Carr. I would highly recommend anyone in need of a vehicle to Antwerpen & Ms Carr as a Sales Rep. Thank u Ms Carr for ur excellent service, friendly attitude & smile!

wcejm1

May 18, 2013

my experience was OK with the dealership. I hope I have better experience with my new 300. The last one was a lots of problems. .

Alyancey

May 14, 2013

I went into the dealership to just price the Chrysler 300 (I had driven the sme model as a rental) the gentleman was so helpful I decided to buy! A wonderful experience.

casel123

May 1, 2013

I was here a few weeks back and had the most miserable sales experience of my life - not just car sales - any sales. Every single person I dealt with from the moment I walked in the door to the moment I left the building was shady, lying, manipulative, RUDE, and just plain rotten to me. If I could give them all zeros on this scale, I would. I NEVER seek out rating websites after experiences in stores because usually I can shake off the experience after a couple hours. Yet, here I am almost three weeks after, and I felt the need to warn anybody who considers coming here that you will be treated like dirt from the moment you set eyes on the building. I feel like I have a guilty conscience after even CONSIDERING giving them my business. The best advice I can give you is go somewhere else - seriously, ANYWHERE else. Good luck.

Michael392

Apr 5, 2013

When I walked into Antwerpen Chrysler I was given a friendly greeting from Rose. I felt relaxed not pressured. Rose showed me the cars I was interested in. The test drive went well. Rose explained the features of the car and she was interested in what I wanted not just there to sell a car. I was impressed with 300S. I liked working the details out on the phone on price and terms. This saved me alot of time. I returned the next day pick up our new 300S. The staff was friendly and made my expierence a good one. I got all the features in the car I wanted. This made parting with our old car easier. We love our new 300S. Thanks Antwerpen. Michael Austin

MY06COMMANDER

Feb 28, 2013

TICK FOR TACK PERHAPS! I TRANSFERRED FRM ANOTHER DEALERSHIP TO THIS ONE BECAUSE OF RELOCATING TO ANOTHER AREA. BRING MY VEHICLE IN FOR SERVICE THAT HAD BEEN A PART OF A PREV DIAGNOSIS THAT I PAID TO HVE DONE AND WAS TOLD THAT FEE WLD COME OFF OF THE SERVICE DONE WHN I DECIDED TO DO SO. I ALSO REC'D AN 10% ADDITIONAL DISCOUNT IN THE MAIL FRM THE SERV MGR IN THE MEANTIME. SERVICE PERSON WAS WRITING MY ORDER HE QUOTED ME A PRICE OF WHT THE WORK WLD COST, I THEN PRESENTED HIM W- MY ADDITIONAL 10% COUPON & WAS BLATENTLY TOLD NO I CLDNT USE IT! WE WENT WRD FOR WRD I THEN DECICED ILL JUST CALL THE GUY WHO'S NAME WAS ON THE DISCOUNT. CLLD HE THEN ADV OK WELL WE WILL MAKE SURE U GET THAT ADDITIONAL 10%. I THANKED HIM AND WENT ON W-MY WRK DAY THIS WAS 10AM. I GET A CALL FRM THE SERVICE GUY AFTER 5PM WHO SAYS TO ME YOUR VEHICLE IS READY OH & BTW YOUR QUOTE WENT UP AND ADDITIONAL $3 SNCE U SPOKE TO MR. ----, AND U ALSO HVE A LEAKING WATER PUMP WCH IS GNNA COST U AND ADDITIONAL $600 PLUS & UR LEAKING ANTIFREEZE. O_O MY RESPONSE WAS, BECAUSE I REQ TO USE MY 10% DISCOUNT MY QUOTE INCREASED & NOW I HVE A BUSTED HOSE IN ADDITION! I SD SIR I HVE A DRIVE WAY THT I PARK ON AND IVE NEV SEEN ANY LEAKS OF A FLUID ON THE GROUND, HE BLEW MY STAMEMENT OFF AND SD WELL WE HVE AN ESTIMATE WRITTEN UP FOR U HERE I RESPONDED IM ON MY WAY, HE ADV HE WLDNT BE THERE. I GET THER ABT 645-650 LITERALLY NO ONE WAS THER BUT THE CASHIER THAT I CLD TLK TOO. THEY DIDNT CLOSE MY HOOD, DIDNT CHANGE MY MILEAGE STICKER SO I CAN KNW WHN MY NEXT OIL CHANGE WAS DUE, NOR DID THEY GVE ME ANY ESTIMATED EXPLANATION OF THE IMPORTANCE OF THE $600 ISSUE THAT I SUDDENLY ACQUIRED. IM THE CONSUMER THAT TAKES CARE OF MY VEHICLE AND WILL STRUGGLE TO GET THE FUNDS TO MKE SURE WHATS ADV TO ME BY THE DEALER IS DONE. IM VERY INTUNED WHN SOMETHING IS WRONG W-MY VEHICLE AS WELL. I RIDE IN MY VEHICLE SILENT A LOT WHN IM IN THINKING MODE AND MY TRUCK IS QUIET MINUS THE NICE SOUND OF THE ROAR IN MY ENGINE. IM DRIVING THE DAY AFTER THE SERVICE, I HEAR THINGS KNOCKING FLUIDS GURGLING & SWISHING, WHICH I NEVER HEARD B 4, LET ME B CLEAR ON THAT. MY PREV ISSUES WERE WITH THE PINION SEAL FORE ARMS THINGS OF THAT NATURE. WITH ALL THIS BEING SAID, I DONT TRUST THIS DEALERSHIPS SERVICE DEPT. I DONT TRUST THE GUY WHO WROTE UP THE SERVICE AGREEMENT BECAUSE BASED UPON THE WAY HE SPOKE TO ME ON THE PHNE HE WAS PRETTY UPSET THAT I WENT AND CALLD ABT MY 10% COUPON OVER HIS HEAD. MY TRUCK IS BEING REPAIRED BY ANOTHER JEEP DEALERSHIP AS I TYPE. I ALSO HVE AND ADDITIONAL OIL CHANGE OWED TO FROM A PREV AGREEMENT I PURCHASED, U CAN HAVE IT. I WILL NEVER GIVE U MY BUSINESS AS LONG AS I OWN MY JEEP. THIS EXPERIENCE LEFT A VERY BAD TASTE IN MY MOUTH AND U MUST KNOW THERE ARE DEALERSHIPS THAT WILL TREAT FOLKS WAY BETTER THEN THIS, BECAUSE IM A DEALERSHIP MAINTENANCE KIND OF GIRL i DONT DO BUSINESS W-SIDE BAR MECHANIC SHOPS BECAUSE I WANT TO B ABLE TO TRUST THAT MY WRK IS CORRECT AND GUARANTEED. I DONT TRUST U FOLKS & CONGRATS U HVE JUST LOST A LOYAL CUSTOMER...

colbourn

Feb 19, 2013

my 2006 chrysler sebring needed electrical work. I was not expecting the problems i was having. i left the lot happy in my brand new chrysler 200. I am elated, Iam still in shock. I love the vechicle.

rfc004

Jan 24, 2013

So far everything has been very good. The sales personnel were very friendly and helpful and went out of their way to make sure everything was as we wanted.

Robertrex1701

Jan 17, 2013

Had a good experience overall. Was a bit confused and disappointed that the Internet price included a bunch of rebates we did not qualify for, nor did we get a loyalty rebate. That's all.

hubbelsm

Oct 26, 2012

I went to this dealer because I had purchased a mini van some years before from them. At that time, my experience was very good. This time however, the experience was not so good. I did purchase a jeep liberty but I came in three times. This was not entirely their fault. However, the second and third time I came in to take care of the final sale, I was asked for documentation that I could have brought with me if I had been informed of ahead of time. Then, I took the vehicle home for the night and returned the next day to sign paperwork. While I waited for the car to be cleaned for me, the employee that cleaned the car also stole something out of the car. When I confronted him about it he did admit it but gave a weak excuse for his actions. The dealership is fine itself however you are only as good as your employees.

Tim4Ro

Aug 13, 2012

The staff was very professional, courteous and friendly. They were knowledgable and caring. I have recommended three people already and will contiue to do so. 5 STARS!!

msveejay

May 8, 2012

JACK SAYS......NO!I bought 4 cars from Antwerpen and co-signed for 1 other one. Three of the cars I traded back to this dealership. The fourth car I traded to Heritage Honda in Westminister MD., While at Heritage I was told to go back to Antwerpen and get a refund of the balance left on my warranty. No one had ever told me I could do that before. When I went back to Antwerpen I was told in the service dept I had to speak with a specific person. I did and he told me, had to get in touch with the warranty company and find out the forms to send to them. This was a contradiction of what I'd been told by Heritage so, when he finished speaking with me I went out to my car and called the warranty company and they told me the finance mgr would be the one to send in the forms. I got out of my car went into the Hyundai side of the lot and asked to speak with the finance mgr. She told me they would send in the forms, all I had to do was fax or bring in the statement from the bank showing the car would be paid off. Fine. I go to my car get in and drive up the street to the Wendy's. I got out of my car at Wendy's walk around the back of it and see this baseball size dent in it with scrapes and scratches. I don't even hesitate. Back to Antwerpen I go. I go to the desk and explain what happened of course I'm upset but trying not to disrepect anyone. The guy the commercial shows as Mr Giggles; says to me a customer could have done it another gentlemen the General Mgr. says they can't take responsibility for something they don't know if it happened on their lot or not. I had the car for a week. They likened what happened to my car as if I had parked on the parking lot of a supermarket. As you turn into drive way the sign says ANTWERPEN there is no other business there. It's not a strip mall. When they thought the dent and ping guy (I don't know what you call them) could fix the car they were going to do that as a courtesy they said. When he told them he couldn't do a quick fix I was immediately told;call your insurance company, we can't do anything for you, this is why you have insurance.My mouth flew open. I'm retired, I have a $500 deductible, (money I don't have). I've had the car for a week at least pay the deductible. This man says to me oh, that's what's bothering you. DO YA THINK? I have been up there four times, I left a note asking anyone named Antwerpen to call me so I could explain the situation and hopefully get some help. Nothing. So, now I will have to find a way to pay the deductible because I don't want a car I just bought to have anymore damage than it already has.So, when you go to any Antwerpen Dealership keep in mind, Jack says, Yes!.....for as long as he gets to take your money, and remember when you pull up that driveway with the Antwerpen sign, PARK AT YOUR OWN PERILE AND EXPENSE.Valderine Johnson.

gloria Jordan

Apr 28, 2012

I went in to purchase a new car. I knew the make, model and type vehicle I wanted. Besides red, the color was not important.Since I value my time and have very little to spare, I must say I was very happy with the whole process. Staff was friendly, courteous and professional. But the most incredible part of the whole ordeal is I test drove the car, salesman obtained financing, car washed and fuel, and I drove off the lot in a little less than two hours. I don't recall the name of person obtaining financing, but, his pleasant sense of humor made the process even more delightful. Way to go guys!!! Keep up the good work. I've already sent two friends to this dealership...with more to come.

cloverlives

Apr 10, 2012

My time at Antwerpen was first class service all the way. I visited the dealership for service on my old Jeep, Drove out of there with my NEW 2012 Jeep Liberty and I LOVE IT! Thanks to the Wonderful Mr. Charles Green.. He had faith in me getting in a new Jeep when I didn't even have faith in myself. HE is Truly a TOP Sales Man! I'm hooked for life at Antwerpen because of Charles. I had wanted a new jeep for quite some time. He took the time to ensure I got what I wanted and could afford. While Charles was back in forth with me and the Finance TEAM (his colleagues, Aaron Collins and Mr. Bill Pratt and the lovely young lady kept me company with small talk and much more! Antwerpen has a really good staff and a great idea to market their products.. Who could say no to a new car when you got them in the middle of the floor at the Service center!! GREAT IDEA! I must say! Kudos to Darlington as well- My Finance Manager and to the gentelman that test drove my old Jeep (sorry cannot remember his name) Their smiles and courtesy are to die for! But If I could name each person name by name I would... Antwerpen Baltimore has a POWER HOUSE for a team and A GREAT SELECTION OF AUTOMOBILE! Again, FIRST CLASS VIP Service! Kindly, Cynthia Cosby

mvmelson

Mar 21, 2012

Charles and his colleagues, Glen and Mike, all provided excellent service. We really enjoyed buying a Jeep here due to the staff. Charles and his associates provided helpful information, good value for our trade in, and a good deal on the Jeep.

kern cooper

Mar 12, 2012

Aaron was very knowledge about the product he was selling. He was very helpful. Answer all of our questions. He is very professional and polite has a people friendly attitude. You have a wonderful person on your team.

dsimpkins

Dec 8, 2011

This was by far the greatest, easiest car buying experience I have even experienced. Mr. Pratt made everything simple to understand. Mike & Mike also were involved, assisting in the purcahse & delivery of my new car. Bill Pratt was very efficient in explaining the cell phone usage and going over the Sirrus radio set-up. Recently I updated toa new cell phone. I had trouble getting it "synced". I went to the dealership and within 15 minutes, Bill Pratt made it happen!!! Service above and beyond. I can only hope that the rest of your employees are like these fine gentlemen. I have recommended them and the Chrysler products to many of my friends. A great group of dedicated employees.....just don't see much of that in this world today. CONGRATS!!Douglas SimpkinsProud owner 2012 Chrysler 300

kimmiann99

Nov 29, 2011

Charles was an excellent sales person. He was not pushy. Even though it took until after closing time on the Saturday of Thanksgiving weekend, Charles took the time to explain all of the options on the vehicle, help us set the radio stations and connect our cell phones to the vehicle Bluetooth. Additionally, Mike Hollimon, the general manager, took the time to speak with us and to make a deal that could work with our financing. This is our 2nd time buying from Antwerpen. We will definitly buy from Antwerpen again and Charles Green.

davean

Nov 29, 2011

It was certainly a pleasure to have met Mr.Charles Green,Mr.Mike Jones and Mr.Holliman at the Antwerpen Jeep Dealership on 11/28/2011.The service,knowledge and the teamwork of all three gentlemen was worth being in their presence.I would recommend that Mr.Green ,Mr.Jones and Mr.Hollimon continue to have such showmanship for others to follow.I will return for my next puchase with this team.

V.Williams71

Nov 10, 2011

I went in to purchase a vehicle from Antwerpen and came out feeling like I had won the "Lottery". Mr. Charles and his team did a wonderful job of making my purchase the BEST experience ever. The staff were very honest and open about the best deals that I could get and they gave me the best price available on various makes and models. I didn't feel pressured or rushed in purchasing my Jeep . I was given the "RED CARPET" treatment. If any of my friends or family are ever interested in purchasing a vehicle I will be shore to give Antwerpen the best and highest recommendation for where to go to purchase a vehicle.Vanessa

halfpintreesie

Oct 5, 2011

I was given an excellent deal. My dealer when out of his way to make sure he was able to work within my price range. He was able to convince my about the benefits of purchasing the newer vehicle.

jtambourakis

Sep 23, 2011

I had a great experiance at Antwerpen . all the employees were great. I started out getting an oil change for my town and country and ended leaving with a brand new 2012 jeep liberty. how about that great price and great car. very happy with Charles Green my Sales Consultant very nice person.

darnellc

Sep 5, 2011

I have always received great service at Antwerpen -- Catonsville. All of the staff was patient and willing to wotk with me while I took my time to decide what I wanted to do. I have bought my last 4 cars from this dealership and the last 3 were new. Charles was my salesman each time. Elizabeth, who just started, was also working with me. I could really tell Charles trained her well. I have always been amazed at how much Charles knows about any automobile you ask him about. Elizabeth is pretty good, too. Although buying a car can be stressful, the folks at Antwerpen make it a very pleasant experience. The personl attention is unsurpassed.

Average-Jeep-Shopper

Jul 1, 2010

They advertise big rebates (Ex. $2500 Liberty), but then they will run you around when you come in and haggle you on your trade-in value to...make up for the "rebate" they claim that they are offering.Joel kept stringing me along saying "I think we're close, come on it" instead of saying yes or no on whether they will do the deal or not.Waste of time - I'd suggest the dealers that are affiliated with Carmax. I have always had good luck with Carmax.

David Barker

Aug 24, 2006

Rip-off artists who prey on female car owners. Go in for an oil change and you'll end up with a list of "needed" work for seven or eight-hundred bucks.Here's what they told my daughter who has a 2004 Sebring sedan with 58,000 miles:-Need your power steering fluid flushed-Need your fuel system flushed-The throttle body is dirty and needs rebuiltFortunately she called me first. All we wanted was to have the front brake rotors resurfaced. That ended up costing $230. I checked other local Chrysler/Dodge dealers and they all wanted around $100 less for the same work. Steer clear of these folks.

qngoodlowe

May 4, 2006

To whom it may concern:Antwerpen Chrysler in Catonsville sucks! Last Monday, my boyfriend and I went into the Catonsville dealership to price and test drive a Chrysler 300. Andrew was our sales associate. After looking at several cars, I fell in love with the 2006 Chrysler Touring 300/Walter P. Package. Unfortunately, Catonsville only had one WP on the lot and it had a little over 3,000 miles. We made an offer of 26,500 and Andrew said yes. I was elated; I was ready to take home my new vehicle. Within minutes, Andrew reneged, and said his boss changed his mind. What??? Who changes there mind to customers??? Eventually his boss came over Shawn and said, it was only a $600.00 difference in closing the deal. Nevertheless, we left with no car. The following Wednesday Andrew called and indicated Shawn changed his mind and we could come pick up the vehicle. Again, we drve 30 minutes and when we arrived, Shawn indicated he never authorized Andrew to contact us. However, I really wanted the car and I told Shawn I would pay the $600.00. He agreed; but the car was gone. Sadly, another sales rep was in the process of buying my car. Again, we left the dealership and we were applauded by the high level incompetence in the sales reps to say the least. Good news: I purchased a brand new 2006 Chrysler Touring 300/Walter P. Package last Friday from another dealership. It is Bulane Blue and it is beautiful. I got an AWESOME deal and my new car only had 13 miles went I purchased it. So NO thanks Antwerpen Chrysler you suck!!