Used Cars for Sale at Apostolakis Honda in Cortland, OH
Apostolakis Honda of Cortland offers you the opportunity to find used cars by Apostolakis Honda. Apostolakis Honda is a trusted dealership serving clients throughout Cortland, in search of certified used cars. Also, Apostolakis Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Apostolakis Honda to get the affordable car that is right for you.
Location: 3156 Route 5, Cortland, OH 44410
Phone: (180) 090-0460
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What’s more, Apostolakis Honda of Cortland has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Apostolakis Honda. Check out the listings today to find the right car for yourself. Apostolakis Honda is definitely the best place to buy used cars online.
mschaffer1957
Nov 28, 2016
This is the second car that I have purchased from Apostolakis. My first purchase was a brand new Honda Civic, so I knew that they have great customer service and service center. Ian Arbogast was our salesman and he was very knowledgeable and understanding to our needs. He didn't give up until we found the perfect car, it took until the 5th car to find the perfect one. We were happy with the terms and will come back again for our future autos.
Hondaguy
Nov 26, 2016
Paul Naduad was my salesmen and did a great job meeting my needs and answering my questions. 3rd car I have bought from Paul a true professional.
Kate Johnson
Nov 13, 2016
I recently bought a car from Mike Adams and it was the best car experience I have ever had. He truly took the time to listen to my wants and needs and found me the perfect car. He took the time to show me all the features of the car and showed me how to use them. They gave me a great price and gave me a fair amount for my trade in. I felt as if the staff truly cared about me. I have told everyone about my amazing experience and would recommend this dealership to anyone. Thanks again Mike!
Lisa C.
Oct 19, 2016
I just but a certified Honda CRV on 10-14-16! The experience was wonderful. I Felt no pressure to buy. My sales rep was friendly and welcoming!
APeddicord
Sep 29, 2016
I just recently bought my new Honda Civic Ex from here! Mike Adams was a huge help and the process was so easy. He really worked with me to have my car ready since I was coming in from out of town. He provided excellent service and truly cares about his customers. My family and I have bought 3 Honda's from him at Apostolakis and we will continue coming back for all our Honda needs! I highly recommend Mike and everyone at Apostalakis Honda!
shipmge
Sep 26, 2016
Talked to Ian Arbogast on the phone and he said he would be glad to help my wife and I look for a new Honda Accord, He is a pleasant individual and definitely not pushy on the sales end we tried out a couple of cars before picking the one we relay liked. Once the financing was taking care of he stayed with us for quite a while explaining on the bells and whistles way more than our last car had. Every one at Apostolakis were very helpful. I would recommend them if you are in the market for a vehicle. Very friendly and knowledgeable.
Jan43
Sep 22, 2016
Ian Arbogast did an excellent job dealing with me on the purchase of my new Honda CRV. He is very knowledgeable and great to work with!! He got me a wonderful deal on a super car. I would highly recommend contacting him if you are in the market for a new vehicle!!
easysneezin
Sep 12, 2016
Just purchased a 2016 CRV from Zach Devol. He was the best salesman I ever dealt with very knowledgeable, and took time to answer tons of questions.
hula
Sep 12, 2016
Nick Reynolds provided exceptional customer service. He answered all of our questions and was available whenever we called with additional miscellaneous questions. The purchase was smooth and I did not feel pressured or irritated at any time. This is our 3rd car purchase and my husband and I will return when we are ready to buy again down the road.
Napoli
Sep 7, 2016
Appreciate the great service I received from Brenda and Darren when I bought my new CRV last week.I asked for Brenda to be my salesperson because I trust her and know she will be truthful in dealing with me. Darren was a great help in showing me lots of details about my new car.
Swat
Sep 4, 2016
I used to sell cars when I was younger. From that experience and other past purchases I developed a serious disdain for the whole process. Our recent purchase of a Mazda CX 5 at Apostolakis Mazda was such a positive experience that I felt compelled to say something. Their product knowledge and professionalism made it easy to say yes. I've never seen anyone work harder to make a deal.
drw11
Aug 21, 2016
We just bought another new car from Apostolakis and it was another great experience! Mike, James, and Darren were very knowledgable and able to answer all of our questions. We have also used the service department with our prior car and have always received great service from Sherri, as well.
Kimk2013
Aug 13, 2016
See Ian Arbogast at Apostolakis for your next car. I was extremely happy and have a feeling I will be an Apostolakis customer for my next several cars!
Gator
Aug 6, 2016
I just purchased a Honda Accord from Brenda and she was wonderful to work with. She answered all my questions and some. Before I left with my car she went over everything with me. I look forward to my next purchase from her.
Coco4152
Jul 30, 2016
I have leased my last three cars from this dealership and this time I wanted to get something with all wheel drive and once again there great staff got me into a vehicle I absolutely love for a great price! You always feel important and welcomed here!
Fit
Jul 30, 2016
Purchased a Honda Fit from Zack and he did everything he could to answer our questions and make the experience positive. We traveled out of state to make the purchase and it was worth it.
rick
Jul 28, 2016
Just recently purchased the new 2017 Ridgeline and had a very positive experience with my sales guy Cory Hancock. I require a sales person (for any product really) to be supportive, knowledgeable, friendly, and most importantly, not pushy. Cory has all of these traits. Also, if you are one of those who never buys the add-on warranty, road service, etc., good news... they made their pitch, I politely said no thanks, they said OK, end of story... no additional pressure was applied. That is the way it should be handled at every dealer.
rick
Jul 28, 2016
Just recently purchased the new 2017 Ridgeline and had a very positive experience with my sales guy Cory Hancock. I require a sales person (for any product really) to be supportive, knowledgeable, friendly, and most importantly, not pushy. Cory has all of these traits. Also, if you are one of those who never buys the add-on warranty, road service, etc., good news... they made their pitch, I politely said no thanks, they said OK, end of story... no additional pressure was applied. That is the way it should be handled at every dealer.
Satisfied custimer2016
Jul 25, 2016
I was looking for a new SUV but wasn't sure what make or model I was looking for. Paul McKay was wonderful! He was very informative and did not pressure me in any way! 3 days later I showed back up and got my new Mazda CX-5 from him! I will definitely be back! Was a very professional transaction from the moment I walked in the door! Thank you Paul!
Elaine
Jul 20, 2016
My husband and I recently purchased a used vehicle here and were very satisfied with our experience. Ian spent time needed to meet our needs and treated us as though we were buying the most expensive car on the lot. After this experience, I am sure we will be seeking out Ian again for our vehicle needs. I can't remember the gentleman who handled the financial end of our transaction - he was not as personable as Ian but did a good job as well.
Todd Springer
Jul 4, 2016
Had a great experience with Paul and Ian. They were true pros. Only negative was despite being preapproved through Honda Financial and completing dealership application on line, paperwork still took over 2 hours. Other than that a great experience.
Jill P
Jun 30, 2016
Great sales people! Very helpful and nice to work with. Paul and Ian were very thorough in explaining my options and not pressuring me into anything at all.
Chica
Jun 17, 2016
I have purchased three cars from this dealership and the last two times my salesman was great!! James was very professional and treated me with respect. He listened to what I wanted and made sure I was satisfied with the vehicle and the price.
Chica
Jun 16, 2016
I had the pleasure in dealing with James Slawdeski at the Mazda dealership. James takes the time to listen to what you are expecting in your vehicle and with the dealership. He treated me with respect and was very helpful and professional. I recommend James if you are looking for a Mazda.
JanetB
Jun 16, 2016
Thank you Ian Arbogast, for making the purchase of my Mazda 3 go quickly and efficiently! My husband and I absolutely hate car shopping, mostly because of the staff and how they hound you. Not so with Apostolakis and a great sales person, Ian. I knew what I wanted and he made sure that he found it for me. This is my first Mazda and so far it has met my expectations! Thank you, Ian, for being such a professional!
Mark
Jun 3, 2016
My experience in purchasing a new vehicle was excellent. Ian Arbogast did an excellent job answering any of my questions. He was kind and curtious and very easy to talk to. Apostolakis had a wide selection of cars with a variety of options available for me to review. When finalizing the the deal Ian along with the general sales manager did everything in their power to make sure the purchasing of the car was a pleasant experience and within the financial range that I could afford. They wanted to sell a car and did everything to make it happen. I would suggest that anyone looking for a new Honda to consider their dealership.
Qadeer
May 8, 2016
I have come here for work and coz public transport is pathetic in this part of the country, I had to immediately look out for buying a car. After browsing a lot, and having met rude dealers, I had a bad perception about dealers in US. And by my good luck I came across a good deal on Honda Civic at Apostolakis (yes, this name is tough on the tongue). Even though the time for closing was over, James put an extra effort and stayed back for an hour for me and did not haste to show the car, he described every detail of the car and spent another one hour in getting the final quote. He even took extra effort to deliver the car himself to my home 100 miles away. Thank you James. And yes, I am loving the car
Qadeer
May 8, 2016
I have come here for work and coz public transport is pathetic in this part of the country, I had to immediately look out for buying a car. After browsing a lot, and having met rude dealers, I had a bad perception about dealers in US. And by my good luck I came across a good deal on Honda Civic at Apostolakis (yes, this name is tough on the tongue). Even though the time for closing was over, James put an extra effort and stayed back for an hour for me and did not haste to show the car, he described every detail of the car and spent another one hour in getting the final quote. He even took extra effort to deliver the car himself to my home 100 miles away. Thank you James. And yes, I am loving the car.
LisaT
May 5, 2016
My new car purchase was an extremely pleasant experience. Brenda was so patient with me during my 1 1/2 years of trying to find the perfect car and the employees there made me feel like royalty. The financing part of the deal was wonderful as well. I would highly recommend this dealership!
Lazer4575
Apr 17, 2016
Went there to look at a used car, set an appointment with James. He had it ready to go when we showed up. Was very prepared and although a good deal is a state of mind...we left there with the car and felt like we got a food deal.
Bryan_Labbe
Apr 16, 2016
I went in with a car in mind, the 2016 Honda Civic Coupe LX-P. I had purchased a used car prior from Apostolakis so I figured I'd go back since my original experience was good as well and I'm glad I did go back. I went in on April 4th and test drove a similar model. Paul explained the functionalities and went over the car fairly well considering it was just delivered to their dealership and sold me on it. We sat down to talk business and I was looking for a white model he gave me a reasonable time window for them to look and find the vehicle I was searching for. Paul quoted 2 weeks worse case scenario and the car arrived in a week. I appreciate the fact I received phone calls and text and was treated as a friend instead of just a buyer. I am very thankful for my vehicle and Paul & Apostolakis went above and beyond for me and I'm glad we were able to do business. Gary in financing is a laid back straight to the point guy. I did take the extended warranty that was offered because it was reasonably priced and he explained pros and cons. Thanks to everyone for making me feel great I am proud to tell people where I got my car from.
RMA88
Apr 15, 2016
On April 9, 2016 I came into Apostolakis Honda/Mazda with my mind made up with what type of car I wanted to get, and with Cory's help he made it happen. He took time to ask me what I was looking for in a car and made sure they had what I wanted. He also took time to show me the car I wanted on display and explain to me the different features and answered all the questions I had. He even made time to explain where things were in the car and how to use them. I would definitely recommend him to everyone I know.
yayakevin
Apr 8, 2016
I got a quote from internet with Ian, a number I can never get from negotiations with others. After testing the CRV with Richard, we were just so happy with the vehicle - just met our expectation. We drove it home on the same day.
Cindylou618
Apr 3, 2016
I bought a car I wasn't happy with. So I went to Apostolakis Honda for help! Paul took that car off of my hands and put me in a new CRV. He worked with me until I found a payment I could afford! Im so happy! If you need a car go to Paul he will go beyond for you! Thank You Paul, I love my new Honda! The management and staff at Apostolakis are very nice people to work with! They do care about your needs!
HONDA2016
Apr 2, 2016
We have leased a Honda Accord for the last three years from Mike Adams. We were in need of a new lease and Mike took care of things for us. My wife was in the hospital for open heart surgery and I relied on Mike to get us the 2016 Honda of our choice. I would not have leased a Honda had it not been for Mike Adams. We are very pleased with the arrangements and with our new Accord. If he is not there, we could choose to deal with a different manufacturer rather than Honda. Thank you Mike for taking such good care of us!
bkstephens
Apr 1, 2016
Worked with Ian and Paul to purchase a new 2016 Pilot and they were great. Prompt, professional, honest and their first, best offer beat the competition by several hundred dollars. This was our second Pilot from Apostolakis and certainly won't be last!
Albie
Mar 14, 2016
Paul Nadaud had been looking a long time for me for a used vehicle...and he didn't disappoint on my Highlander! Paul McKay sealed up the deal and both gentlemen were a pleasure to work with!
Smittybeer
Mar 10, 2016
I drove 25 miles (Past 2 other Honda dealers) to purchase a new Honda Odyssey at Apostolakis. Paul was friendly, very helpful, explained the features, and worked with us to reach a fair price without a lot of back and forth with the Sales Manager. I have made 3 trips to Apostolakis at different times over the past few months to look at the van and the sales experience was very low pressure and felt like a conversation between friends. . If you're looking for a new Honda, I think it's worth the drive to Apostolakis Honda.
factworker827
Mar 7, 2016
Paul and Gary were amazing men to work with today. They did not push or try to wheel us into a car we couldn't really afford. Paul was a delight and Gary made the numbers happen. We were blessed to find this deal on our new Honda Civic that we even got with the extra warranties.
Erroric26
Mar 6, 2016
My very first purchase from this dealership was my 2016 ex civic. which i am going to treat it like one of my own. My sales men Daron was helpful and friendly and just flat out Awesome did everything he could to get us the best price . I would recommend him to everyone.
CJ
Mar 4, 2016
We would highly recommend Apostolakis Honda and our salesmen Ian Arbogast highly. Not a fan of shopping for a car but they always make it a very enjoyable experience. This is our second time buying a car from them. Ian took the time to go over everything with us and even taking my text with questions that I am sure I can find in the manual. He really knew all about our car and did an amazing job explaining it to us. We also liked that their website did not require a phone number to email them. We really appreciated that and they returned our email rather fast. Never felt pressure from anyone at the dealership.
J White
Mar 4, 2016
One of the best car dealership experiences my wife and I have ever had! Ian was outstanding in all faucets of our car shopping! We will definitely return when we again are in need of a new vehicle!
CJ
Mar 4, 2016
Our second purchase from Apostolakis Honda. The staff was very kind and easy to work with. Our salesman Ian was a true professional and would highly recommend Ian as well as Apostolakis. One thing that we really liked about the Apostolakis website is that they didn't ask for our phone number. We were able to browse and send an email without being harassed. They returned our email in a very timely manner.
Hotwax89
Feb 18, 2016
Paul (with six kids) is a fantastic salesman who works for the consumer rrathe than worrying about just getting you in whatever he wants to sell. He is very personable and great. He and the finance department worked together so well to give me best possible deal on my vehicle purchase. An experience I will never forget abd future business will be done there as well. Thank you guys. Although I went to buy a Subaru there I was treated like gold.
hondasrule
Feb 12, 2016
Paul was very helpful & knowledable/ this is 2nd car we've bought from dealership. They treat their customers very well ( over & above) . Looking forward to being back at Apostolakis Honda for service needs !
Dave and Dee
Feb 6, 2016
Great experience! This the third Honda I've purchased from Apostolakis. Good people! Easy to work with, fantastic deals, incredible prices and very accommodating staff.-Dave D.
suzup1979
Feb 4, 2016
My salesperson, Cory Hancock, made the whole car search easy and comfortable. There were no high pressure tactics used. Everyone I encountered at the dealership was friendly and helpful.
suzup70
Feb 4, 2016
This is the fourth Honda CRV that I have leased through Apostolakis Honda. Cory Hancock was knowledgeable and courteous and a pleasure to work with.
Honda-lover
Feb 3, 2016
Traded in my 2013 Honda CRV LX for a 2015 Honda CRV EX. Great experience and love the additional features on the new car. Excellent salesman, Paul Nadaud.
hondaleaser
Jan 27, 2016
Leased two new Honda's from Apostolakis from James Sladewski. Very fast and was out in about two hours. Very good sales team and managers at this location. Looking forward dealing with this location again. Gary
NewFitOwnerNEOhio
Jan 24, 2016
I needed to get a new car within five days (by the end of 2015) as my 2000 Honda Civic didn't have too much time left on it without major repairs. My quick research indicated that a 2016 Honda Fit LX with CVT automatic transmission would best fit (no pun intended) what I was looking for in the right price range. It offered the best features at the price point for a subcompact car including the best gas mileage. I wanted to finish the process by Dec. 31st. I was departing on Jan. 1st for a 12-day trip. Dealers are often offering their best prices at the end of the year, and the last thing I wanted to do was deal with shopping for a car in late January. I contacted about a dozen Honda dealers in Northeast Ohio for their best price for a new 2016 Honda Fit LX with automatic transmission - and colors blue, black or silver. I nearly didn't call Apostolakis because I live in Canton, and Apostolakis is a 73-minute drive away. I am so glad that I did call. Apostolakis had three Honda Fits listed in its inventory on its website. Two blue Fits and a red.I was put in contact with Cory Hancock, Apostolakis' sales and leasing consultant, and he made it clear he was willing to be aggressive on price. We chatted, and I emailed him what I was looking for. Within an hour or so, he emailed me back a price proposal that blew eight other dealers' quotes out of the water. I was skeptical. It seemed too good to be true. Was it including Honda's $835 destination and handling charge? Yes, Cory wrote in a response. Did it include cash incentives that I was not eligible for? No, Cory said. In any case, Cory was great about being patient and dealing with my concerns that there was some kind of catch. When I asked him to confirm the quote with all the included charges in a subsequent email, he graciously did so for my peace of mind. Other dealers were incredulous. They didn't believe the offer was for real. Most said they couldn't match it. One claimed they could beat the offer but when I told them that Apostolakis' offer included sales tax and all charges, it turned out they couldn't beat it. Another great thing about Cory was that he was accessible, reachable and responsive. Unlike some of the sales staff at other dealerships who would mysteriously disappear or not call back during one of the most important weeks for a car dealership, Cory always took my numerous calls to answer any questions and concerns. He promptly responded to my emails within a couple hours. There was no pressure. There was no attempt to move me off my timeline. And I was never left hanging.After I drove the 73 minutes to Cortland, Ohio, on Dec. 31st to finialize the deal, there were no games and no tricks. The price quote was what Cory said it was. I didn't write a bigger check than I expected to write by the time I left. He patiently allowed me to thoroughly inspect the Honda Fit, which was in perfect new condition. Of the two blue Fits, he reserved for me the one with the least mileage, that had never been test driven. He even put a sign on the dash saying it was reserved for me.Cory patiently demonstrated many of the features of the Fit, going more in depth than I anticipated - the windshield wipers, the power locks, the power mirrors, the cruise control, the entertainment system, climate control and showing me he had spent a decent amount of time studying up on the vehicle. For example, showing me how to adjust the Magic Seats to increase cargo space and showing me how to use the rear view camera (which is an amazing standard Fit feature), which is far more than I got when I test drove the vehicle elsewhere. He didn't pretend to know what he didn't know. We both were stymied by how to attach the seat belt for the middle passenger in the rear but I eventually figured it out. We did a test drive and that went pretty well. The car handled well. The only issue is the driver's seat could do a better job of supporting the lower back, and I've gotten a lumbar support cushion to address that.Cory spent a good amount of time getting my license plates off my old vehicle and transferring it to my Fit. He also accommodated me when I had to take a half hour break to make an important work call. And I appreciate that he showed some flexibility on the trade-in value of my old car. Things went pretty smoothly. The car didn't come loaded with options that I didn't want (Honda has one of the greatest packages of standard features of any make even for its base models). In terms of time, a lot of it was me taking care of stuff for work and just doubly inspecting the vehicle. (Because I was still waiting to hear back from dealers by early the morning of Dec. 31st, I wasn't ready to make a commitment before then so they could order the cargo cover I wanted to purchase, and the deadline to do that was 3 p.m. the prior day, I was told).Cory's manager Ralph Gilpin also took the initiative to introduce himself to me and made it clear that they were aggressively pricing their vehicles to move the dealership up to the next level.The paperwork was fast and painless. It helped that I had arranged a separate unsecured loan at a great finance rate, so they didn't try to pitch another loan to me. Gary, the finance guy, went over the extended warranty with me. But when it was clear I needed more time to consider it, he didn't give me the hard sell like I'd experienced at another dealership in the past. He didn't try to sell me anything else. He quickly moved on and arranged for me to sign all the documents to transfer the Fit to me and my Civic to them. I loved having the option to pay with my credit card (up to a certain limit) and the rest with a personal check. Pretty hassle free.A few weeks after my purchase, Cory also went out of his way to send me an email to see how things were going with the car and he also graciously at my request sent me copies of some paperwork that I had signed that were missing from my personal file. The dealership also got me my title in 15 days, well within the 30-day legal requirement so I could get my new license plates.So far, the car, the blue Honda Fit, has driven great and I'm genuinely excited to drive it each time. It looks like a gem in my employer's parking lot.The bottom line: The staff was friendly. Knowledgeable. Aggressive on price, at least with me. They kept their word. They were specific. They didn't make vague promises like some other dealers did. They didn't play any games. They didn't subject me to a high-pressure sales pitch to try to get me to buy something I didn't want. They were accessible, reachable and promptly responsive. They didn't waste my time. I needed a new car by the end of 2015, and they did what they had to do to make that happen and at an incredible price. I can't guarantee anyone will have the same positive experience I had nor get as good a deal, but if you're looking for a Honda vehicle, you should give them a solid chance to win your business. I gladly gave Apostolakis the highest ratings in Honda's online customer service survey.
Cherrypicker525
Jan 19, 2016
We bought a neat, little car here and Desmond was a gem to deal with. Took into consideration what we asked and got it done to make the deal. Wasn't high pressured and followed through on our requests.
wally24
Jan 19, 2016
These people don't care about the customer and will trick you into buying things that you think you are getting and actually don't. Not very informative about the car I bought, They couldn't give some answers and didn't know how to do a few things. Car buying process there took very long going back and forth between buildings and overall horrible decision going there. I called a few days later after something went wrong and they said they couldn't help me. Even the big guy in charge didn't seem very personable and rude.
Gearhead&Lady
Dec 21, 2015
Brenda Hawkins gave us the most thorough indoctrination for a new car ever and this was a Civic Touring with many updated for 2016. Her background in sales and repair enable her to discuss the features of her offerings and the competition. Her emphasis was always being sure that the customer could understand and utilize the features rather than just making the sale. All of this from a retired mechanical engineer and longtime gearhead.
Mvhcmelynda
Dec 11, 2015
If you want great service and a great deal go see James at Apostolakis! James is very professional and personable, he will go above and beyond. My car is great and I was in and out in two hours, that includes the test drive. You can't go wrong!
Bipsbrat
Dec 5, 2015
Just leased a 2015 CR-V from Paul McKay. Dealing with him is more like spending an afternoon with an old friend. No pressure, no gimmicks. Just honesty, integrity, and most of all, he truly listens to what you want and what you want to spend. This is my fourth car from Apostolakis and probably not my last.
jwst
Dec 3, 2015
Apostolakis Honda Mazda gets this rating from me because I have just leased my fifth vehicle from the dealership and it has always been a good experience. Brenda Hawkins is a great salesperson to deal with.
donduck1319
Nov 13, 2015
I recently bought a used car from Cory Hancock at Apostolakis Honda and things could not have gone any smoother. Cory was very friendly. He showed me the auto I was interested in and didn't try to talk me into something else. After deciding to buy it, I left and he took care of all the paperwork. I just stopped in later to sign a few papers and drive my car home. I highly recommend Cory and this dealership.
JayGonzalez
Oct 31, 2015
I recently totaled my car and had been car shopping for about a month deciding between cars and dealerships and deciding whether I wanted to lease or own. James really listened to all of my concerns and helped me to decide which option would make the most sense whilst taking into account my preference and budget. Honestly, he never pressured me into anything and after a long month of dealing with pushy salesman it was a breath of fresh air. I could not be more happy with my decision and the level of customer service I received from James and the whole Apostolakis team!
EChonda
Oct 16, 2015
I researched dealership prices from Ohio all the way to Virginia, Washington D.C., and Maryland for the best price on a 2015 Honda Civic LX (CVT). It was Cory Hancock from Apostalakis Honda that got me the best "out the door" price. Cory's knowledge, expertise, and willingness to help got me into my new car and on the road within minutes. This was the first Honda I purchased and so far, I am very pleased. I plan on purchasing two (2) more vehicles in the near future and you can rest assured that I will be contacting Cory Hancock from Apostalakis Honda for the best deal.
chinchilla
Oct 3, 2015
James Sladewski took the ball and ran with it. I wanted a 2015 Mazda MX5 Miata with automatic trans and he found one for me in Mesa, AZ. I was working with other dealers and none of them seemed to be very interested but James took me seriously and went the distance. Communications were excellent and I got what I wanted. Good job James
Dave
Oct 1, 2015
Dealt with Cory Hancock from start to finish. Did most of the work by email. We had already test driven a 2016 Honda Accord 4door so we knew exactly what we wanted. Cory gave us his best price up front, was thoroughly knowledgeable about the car and options and made the buying experience painless. Straightforward and honest. Very little negotiation needed. Made buying a car easy and that is usually not a statement I would make about the process. They truly earned our business as a local dealer had offered to meet the price, we drove over an hour to get it from Cory anyway. It was worth the drive.
dave chardon
Oct 1, 2015
Straightforward, honest, and the best price anywhere. Dealt with Cory Hancock. He knew the 2016Accord 4 door from top to bottom and was thoroughly versed in all the options and how to work them. When buying a new car we were never sure that we had gotten the best deal possible. Not the case with Apostolakis. They went above and beyond our expectations. Cory gave us all the details and prices by emails. A local dealer (10 minutes away) even offered to meet the price but in the end we decided to drive an hour away to get the car from Cory since he had been sincere and upfront with everything about the deal. I would tell anyone that asked me to call Cory first and then to call him last and buy the Honda from him. 100% positive experience from start to finish and I never say that about buying a new car. Everyone else at the dealer that we dealt with was of the same mindset. WOW!
steelers 2015
Sep 26, 2015
We just leased a 2015 Honda Civic. When we came in we weren't sure if we even wanted a new car. We had a 2005 Honda Accord, been paid for , for 5 years but by trading in our Accord, on the lease, we got a great deal. Our salesman Ian Arbogast was awesome. He walked us thru the process, and answered all our questions. He is truly an asset to your company.
JWoww
Sep 16, 2015
Not happy with service department as I had to take my vehicle back twice for repairs and never got the problem fixed, was told "noise was part of normal operation" which is untrue. I know a lot of people who have the same vehicle and have never heard this noise during "normal operation" of their vehicle.
MaryW
Sep 14, 2015
Asked for an internet quote on line and Corey Hancock promptly replied. From the start he was honest and straight forward not trying to pressure us even when we told him our plans to look at other options. Respectfully at appropriate intervals he would follow up with us asking if there was anything he could do. Any questions we had were answered in an honest straight forward manner. That is what sold us as well as the deal we were offered. Only downside to the whole transaction was the wait we had for the finance manager in order to complete paper work.
Bch112391
Sep 12, 2015
I went knowing what I wanted so it made it easy. But Nikki took the time to go over all the features of the new Honda Civic and explained to me everything. She showed me step by step how everything works. Definitely going back in the future
Patty T
Sep 9, 2015
I just leased my 5th Civic from Apostolakis, my 4th from Brenda Hawkins. Brenda is awesome! She goes out of her way to get me a good deal and works within my budget. She is friendly, professional,very knowledgeable about the product . . she's a pleasure to deal with! Ralph was very helpful with some technical stuff. Sherry and the service department team are helpful and knowledgeable as well.
Jane P
Sep 3, 2015
I received an invitation to bring my 2013 Accord in for an appraisal. I received an offer I could not refuse and drove home in a 2015 Accord. I was very impressed with the young salesman, Zach Angelo, who made this happen for me. He was very professional, easy to work with and not pushy. I am very happy with the whole experience.
LyndaB
Aug 31, 2015
We were looking to trade in our 2003 Honda CRV for a newer car. Found a 2013 online, and checked the availability box. Shortly I received a phone call from Nikki saying the car was available. Said we'd come down later to see it and test drive it, which we did. Afterward my husband suggested we test drive a 2015 for comparisons. Both cars would nicely fit the bill. We talked about it, and slept on it. The next morning we chose the 2015, and drove it home later that day. Nikki was very good at explaining each car. She was very understanding and patient as we mulled over which car we'd buy. We are very pleased with our 2015 Honda CRV.
Ednawilliams
Aug 28, 2015
In our past dealings at Apostolakis we have met and worked with several sales representatives. We rate James as to top of the list because of his friendly attitude, his understanding of the procedures and his willingness to work with our special needs. He was also very careful to keep his appointment with us, and let us know if he would be a few minutes late. We walked away not only with our car, but also feeling like we had made a new friend!!!
Patti333
Aug 22, 2015
Our salesman was Zach and we wanted a 2016 CX-5 Mazda, with certain packages and a chosen color. This was was not readily available but Zach and his team did a great job with their persistence andpatience until it was found. We really like our new vehicle and based on our experience with Apostolakis Honda Mazda, we would not hesitate to buy our next vehicle from them or to recommend this dealership to anyone else.
Cindy
Aug 13, 2015
What began as a service visit for a horrible noise quickly became a leasing visit as my Honda was done. Brenda Hawkins helped get me into a 2015 Civic lease quickly and painlessly. She treated me better than family. I was able to get the color I wanted at a reasonable price. Ever time I try to recommend Brenda to friends I find them recommending her to me!
Jen
Aug 10, 2015
Nikki did a great job helping us purchase our CR-V. Her knowledge of the car, friendliness, professionalism, recommendation, and helpfulness made it a great experience for us. We highly recommend Apostolakis Honda Mazda as your dealership as well as Nikki Botsford as your sales representative.
Joanne
Aug 10, 2015
On Friday, August 7,2015 I. Leased my Accord from Brenda Hawkins. It is the 10th Honda leased or bought for my family. Brenda has been the salesperson for 9 of those. We keep coming back because she makes the process of leasing/ buying easy. Between Brenda, the managers and the dealership leasing/buying is truly hassle free.
Virginia
Aug 9, 2015
This was the second time I leased a Honda Accord from Apostolakis. Jared Pekar was sitting outside the door when I arrived. I asked him if he could put me in one of two 2015 Accords I had seen on the lot. He invited me in, was not pushy by any means. He presented me with options and I liked one of them. A couple of hours later I drove away in my new Accord. Thank you Jared and Apostolakis!!
Vickie
Aug 7, 2015
From the very beginning with Nikki my sales rep was great. In fact everyone there was friendly. She/they were informative about the Mini Cooper that I purchased. I would definitely return there again and recommend them.
tonysam68
Jul 30, 2015
Cory was very responsive via email before I even walked into the dealership. This makes the comparison shopping much easier as I did not have to come in to get a quote. Once I did decide to visit the dealership Cory continued to be very polite and helpful. I drove over 20 miles (past a much closer Honda Store) to go to Apostolakis and would do it again.
cargal123
Jul 19, 2015
This has by far been my best experience ever when buying a new car.James Sladewski demonstrated integrity and professionalism. He was very patient with me and very thorough when going over all the features of my new car. I feel confident if I should need assistance he will be there for me. Thanks James!.
PTillman42
Jun 30, 2015
Zach was our sales person. He did an excellent job. He was very knowledgeable regarding all aspects of the sales process. When we need our next Honda, I will be calling him.
Rich
Jun 28, 2015
Mike was outstanding in every aspect, this is our first Honda purchase and we loved the experience.We have recommended Apostolakis to two of our friends. We love our brand new CRV.
JamJ 29
Jun 23, 2015
Ion or Ian is probably the best salesman I've met he went above n beyond for me. I rode in with a 2006 Honda civic and wanted a new HRV thought I would have monthly payments of atleast 300 drove away with not even half that I love this car and dealership :)
gabriella
Jun 22, 2015
Jason is an excellent salesmen and made buying our first Honda easy and pain fee. We did all we could over the phone because our time was limited. Jason was very detailed on our test drive and convinced us that Honda was the way to go. This car is for our daughter and safety was of utmost importance. Thanks for making our experience excellent!!
Jo5541
Jun 19, 2015
I first came to Apostalakis 4 years ago to lease my first new car and they were great! Well 4 years later and they are still the best dealership to work with!
penkar
Jun 15, 2015
I am a very satisfied customer!! Paul McKay went out of his way to explain everything to me. He (and Apostolakis) went out of their way to find my CR-V and had it ready for delivery 2 days later.
Chuckitaly
Jun 12, 2015
My second CRV I bought and Paul worked with me to get me the price I needed to make the deal. I am happy with the deal.
PAlice
Jun 11, 2015
I have had all my Hondas serviced at Apostolakis but had not purchased a vehicle from them in seven years. As we began considering where I would purchase my next vehicle, I knew I would give Apostolakis the opportunity to be competitive. We were very pleased with the outcome of our visit. Brenda worked with us to get us the BEST deal on my 2015 CR-V AWD TOURING. The day of delivery, Brenda spent over an hour going over all the new features of the vehicle. Thank you Brenda for ALL your efforts in making this a great experience!
Happy
Jun 8, 2015
Thank you Paul McKay for going the extra mile to help me find the car I wanted! It was a pleasure doing business with you!
rox2278
Jun 7, 2015
I am so Happy With my Honda CRV AWD and it is sharp. A big thanks to Michael Adams, He was so patient and accommodating to me and my husband Tom. He gave us options we knew nothing about. He is a good man. Everyone there was friendly , it was very clean also. It will probably take me a year to learn all the gizmos on this the Honda so Mike You have not heard the last of me. Or should I say us. your NEW friends, Tom & Roxanna Crowe
riv120
May 31, 2015
absolute professional dealership our sales person niki was relatively new but seemed like she had been there for years also a shout out to ralph the manager
roxi
May 21, 2015
I havent bought a new car for 20 yr. I worried for nothing was painless. So if u are a little older like me and on your own this is the place to go and paul is the person.
mark
May 18, 2015
This is my first experience at Apostolakis Mazda- In all ways, it was a great shopping experience . My sales rep was James not only was he attentive to all my needs but he listened to what was important to me and fullfilled my request with the perfect car!!I would reccommend this dealership to anyone looking for a car - First class sales and service all the Way !!! Thank you for making my enjoyable..... Regards,Mark
Meganlb
May 17, 2015
I stopped at this dealership 2 years ago but decided not to buy at that time.. I went back and Mike whom we dealt with then remembered who we were and was so helpful and friendly. He never pushed me into buying the car and was very informative about all the cars features. My fiance and I have never dealt with someone as great as Mike he fealt more like a friend then a salesman. The whole staff in general were great and friendly it fealt like home. You can't go wrong with this dealership and now I have a brand new Mazda 6 that I love!!!!
aholko
May 14, 2015
This is my third car at apostolakis and i love it. Dealer Paul was wonderful and very accomodating. I love my mazda cx-5. It handles on the road very well. And ilove the sensers that come up on the mirrors when a car is coming up next to you.
Gary M
May 12, 2015
This is our first Honda and we had a very good experience with our salesperson, Brenda. Our son Is very satisfied with his Hondas, so we thought we would try one. So far we are very happy with our 2015 Civic!!
williamcatlin
May 8, 2015
This is my second Honda Accord and I could not be more satisfied with Apostolakis Honda. Not only does the service department do a great job, but my sales rep Brenda Hawkins is GREAT! Brenda takes the time to make sure your needs are met and gets you in the right vehicle for you. At no time do you feel high pressured. Again thanks for getting me to switch to Honda.
bcarol1211
May 4, 2015
What can I say...Chuck Tyree is the BEST! Chuck was very helpful, kind & not pushy! Buying a new vehicle can be stressful, but not with him.
bdanblocko
May 4, 2015
I was honestly impressed with Apostolakis all around. I had e-mailed them a few months ago inquiring on prices and they helped me then and continued to stay in touch. They were never "pushy" with making me try to buy. Then when I went in on a Saturday I genuinely felt welcome. This was my first car from a dealership and it was a really easy process I was in and out in three hours with my new car. Everyone I met wanted to help me the best they could and answer any questions I had. Words cannot describe how thankful I am to the guys that helped me. I will highly recommend them to my friends and family for future car choices.
Janetpsu
May 4, 2015
I am a first time buyer to Mazda, but not to Apostalakis . My husband and I have had many Hondas and we love Honda's . But when Zachary Angelo called us last week, I was intending to buy another Honda CR-V . His desk was at the Mazda building and he was making the deal for the Honda CR-V and I said that the Mazda CX 5 was a good looking car which was in the showroom. With absolutely no,pressure , I took it for test drive and loved it. Ralph the sale manager also helped in the sales. He was also very friendly as well.We picked it up on Saturday . He is a great young salesman and was very patient with us.
Krmathy
May 4, 2015
Paul assisted me in finding the correct car fory needs. I started out thinking I needed a sedan and he helped me realize that I really did need a crossover, which couldn't be more accurate. I love my car! He couldn't have beenore helpful in assisting me in finding what I needed and what I could afford. I would recommend him to anyone.
Luvmymazda
May 4, 2015
Our salesman, Michael Adams, was a pleasure to work with finding the right vehicle for me. He spent several hours with us going over the features of many different Hondas and Mazdas and there was no pressure to buy when I told him I needed to think about it for a few days. I bought the Mazda CX-5 five days later. Michael made the car buying experience fun.
satisfied customer
May 1, 2015
After about a week of online negotiations with dozens of Honda dealers I found Apostolakis Honda. My salesman, James Sladewski, contacted me by e-mail and phone. A few hours later I received an excellent deal for both my trade-in and new Honda purchase. The staff was extremely friendly and professional throughout the transaction and everything went smoothly. James was very knowledgeable about the vehicle I purchased and helped me navigate the complicated touch screen controls of my new car. I left with a good feeling and will recommend James and Apostolakis Honda to others.
Momof6
Apr 30, 2015
Great service. Honest business to work with. Would definitely recommend to a friend.
Momof6
Apr 30, 2015
We were shopping for a Honda Odyssey at several different dealerships. We live in Hermitage, PA and have a local Honda dealership 2 miles from home, but we drove over 30 minutes to do business with Apostolakis. They were, by far, the most friendly and honest employees to do business with.
Happyone
Apr 19, 2015
My experience was painless and easy. Couldn't ask for a better, more honest salesman who got the job in the terms I was asking for.
NJP,CRV
Apr 18, 2015
From the moment I walked in the door at Apostolakis Honda, I was treated like they were truly happy that I had stopped there, Paul McKay was very knowledgeable in everything from knowing the vehicles to doing the paperwork involved. I am very happy that I drove a few miles and was able to get the deal that I wanted.
cpritts
Apr 12, 2015
Very pleased with this dealership. Worth the 2 hr drive to get there. They made me a deal I couldn't refuse on my 2015 Pilot. Salesman James Sladewski is very nice and found me the color I wantes without having to compromise. I will deal here again!
jimcrv15
Apr 12, 2015
We were very satisfied with the overall experience, especially the time spent with our salesperson. She is friendly and competent and takes the time to answer questions.
DanUnderOath
Apr 10, 2015
I was provided with outstanding customer care. James was very efficient and effective when locating the precise vehicle I desired. He was very easy to work with and was very accommodating with all of my needs. I recommend James for any and all new Honda/Mazda consumers. -DAN NELSON
Shortreed
Apr 8, 2015
I recently had my car serviced at Apostolakis. The service rep "Sheri" was very responsive and was able to get my issue resolved in a short time. In addition she was able to get me necessary documentation and evidence needed to support a case I need to make with a gas station that gave me bad gas and caused my car to stall and needed towed. I want to thank Sheri and the entire service team for excellent service and getting my car in operation quickly. Sincerely Tom Shortreed.
Kevin
Apr 2, 2015
Just purchased my vehicle last week and I absolutely love it. I dealt with Nick Sugar and he was wonderful to work with. I HATE to shop for a new car, which is why I do it only when I am forced to do it. My car was 8 years old and near the end of it's useful life. I had done a ton of research online and visited the Auto Show in Cleveland. My wife and I set aside a Saturday and visited 6 dealerships in one day. Our first stop was a Apostolakis to look at the Honda CRV and the CX-5. Nick came out and greeted us and was not pushy or high pressure in any way. We explained what we were out doing test drives and that was our goal for the day. We test drove both vehicles and really liked the Mazda. He answered all our questions and was extremely knowledgeable about his products as well as the competition's vehicles. After test driving the other vehicles as well as the other salespersons we returned to the dealership for another test drive. We decided we wanted the CX-5. Nick introduced us to Ralph the Sales manager and they went to work finding the vehicle I wanted with the features I desired. We negotiated back and forth over the next few days. I admit I know I was difficult and demanding and Nick was nothing, but professional. When I arrived to pick up the vehicle, both the car and the financing were as promised. Nick took me out to go over the vehicle and he even set up the phone feature for me. I know he could sense I had no clue what to do based on the blank look on my face, and the age of my cell phone. My transaction was so successful that I even referred my daughter to Nick and she purchased a CX-9. This was by far the best experience I have had with a salesperson and a dealership. Kevin M.
Jimmy
Mar 31, 2015
I recently purchased a 2015 Honda Fit EX. After researching the vehicle online and deciding what I wanted, I requested information from Apostolakis and a salesperson, Nick, contacted me the next morning. We set up an appointment for me to look at the vehicle, and everything went smoothly. He helped me get exactly what I wanted and I picked up the car within a week. Very friendly service from all the staff.
JimmyLikesTacos
Mar 31, 2015
I recently purchased a 2015 Honda Fit EX. After researching the vehicle online and deciding what I wanted, I requested information from Apostolakis and a salesperson, Nick, contacted me the next morning. We set up an appointment for me to look at the vehicle, and everything went smoothly. He helped me get exactly what I wanted and I picked up the car within a week. Very friendly service from all the staff.
RyanMH
Mar 30, 2015
Great service, very knowledgable, and just a great overall experience. Everything went incredibly smoothly and I felt like I walked away with a great deal and great value.
James
Mar 28, 2015
Your sales staff were excellent and a pleasure to work with. Working with Chuck made things very simple. Thank you very much for your help.James T. Vanderkaay
Brittany G
Mar 25, 2015
Nick was awesome, he started right away on finding out all the details I needed for a new vehicle. Once we found my price range, he wasted no time setting up paperwork for our appointment to sign papers. It was the best business and an absolute smooth process!
Patsyd
Mar 25, 2015
We have been very pleased with the service department in the past; now we have a new 2014 Mazda 5! We dealt with two salesmen, Paul and Steve. Both were helpful, knowledgable and personable. We will recommend Apostolakis to anyone.
Ryan
Mar 25, 2015
Leased a new Honda Civic SI. Went in looking for a used one and Nick suggested leasing. I'd reccomend him to anyone. Very friendly, informative, all around good guy. My next car will definitely come from him!
Mbrutz
Mar 23, 2015
I bought my last car from Apostolakis Honda, a Honda Accord, and stopped to look and talk about leasing a new car. Once again, I bought my car from this dealer, a Mazda 6. I love the cars and staff. We worked with Paul McKay and everything went smoothly and great. The sales staff here is patient and no-one tries to pressure you into making a purchase unless you are completely satisfied. I'll probably always purchase cars from this dealership.
Sanderella
Mar 21, 2015
CRV -XL Trade in Purchase - Sandra Hickman / Jerry Hickman:I (Jerry) stopped in to casually begin a discussion of a possible trade / purchase of a 2007 CRV-Xl -2015 CRV-Xl. I had no intentions of purchasing a car that day; still the staff did everything they could to understand my requirements and make it very easy to make the deal. They did not pressure me, rather continued to understand my needs which ultimately allowed us to secure the deal that Saturday. We made arrangements to pick the car up on Monday - I called a little before 9AM and Brenda (who was not our sales person) lined it up and had us ready to pick up the car early since I had a big day. Our sales person Nick reviewed all options and made sure we had a good understanding of the new vehicle. We met with Greg the finance manager and the paperwork process was easy. Greg helped us understand the extended warranty options which we purchased - 1st time ever - this is our 6th Honda. We live about 30 miles from the dealership and Nick went out of his way to pick up paperwork from us that really helped us out.From Nick to Chuck to Ralph to Greg to Brenda we could not have been treated better or had a better buying experience. We can only hope the CRV's performance is as good as the team. We would definitely recommend this dealership and purchase again from this team. It is a shame that they aren't closer so we could get our service performed there as well. Thanks for the great experience:Jerry and Sandy Hickman
monkey
Mar 17, 2015
Best experience I've have ever had purchasing an automobile. I'm will now be a repeat customer at this dealership the employees are amazing.
sulcm
Mar 10, 2015
I'm a repeat customer. Went in with full intentions of purchasing a used Honda Pilot, and left with a new Mazda CX-9. Nick Sugar suggested a look at the CX-9 to compare against the Pilot and our existing Odyssey. He did not apply any pressure, and wanted to ensure we were considering all available options. Very professional and accommodating. Financing team as well was very pleasant to work with.
danischmidt
Mar 2, 2015
Excellent service from Gary, the Finance Manager and Sales Consultant, Nick Sugar. Both gentleman stayed well beyond closing in order to process my sale on the timeline that worked for me. I got an excellent deal and wonderful treatment from everyone at Apostolakis. I will return here for future service and sales.
Big L
Mar 1, 2015
Had the experience of buying a Honda crv at this dealership. Was a good place to do business with, Nick Sugar was a great help.
LC
Feb 22, 2015
My husband and I both got our cars from Apostolakis, and both times we worked with Mike Adams. We've had such wonderful experiences, and greatly appreciate the time Mike took to make sure we were happy customers. We would highly recommend Mike and this dealership to anyone! We look forward to working with Mike in the future.
LC
Feb 22, 2015
My husband and I both got our cars from Apostolakis, and both times we worked with Mike. We've had such wonderful experiences, and greatly appreciate the time Mike took to make sure we were happy customers. We would highly recommend Mike and this dealership to anyone! We look forward to working with Mike in the future.
Michele
Feb 21, 2015
We purchased a car for our sonWe had a great experience with our salesman James We appreciate the help he gave us and would recommend him and dealership to anyone
Xxx
Feb 21, 2015
I had a very good experience with Nick Sugar. I'm very pleased with the deal we made for my new Fit. I'll be back!
James Michael Skippy
Feb 7, 2015
I did a lot of research. There was 1 vehicle with everything I wanted within 250 miles. James Sladewski had the dealership purchase the vehicle and bring it up from Columbus for me. I got the right car from the right dealership from the right salesman. I consider the CX-5 to be the best SUV of it's size period. I couldn't ask for more. Thank you James. Thank you Mom and Dad all glory to God in Jesus name.
JamesMSkippy
Feb 7, 2015
James did his very best to get the vehicle I wanted at a price reasonably close to consumer reports buying service. He was able to have the dealership buy it and drivers bring it back from Columbus. He believes in what he is selling as He also drives a Mazda CX-5. Thanks to Mom and Dad all glory to God in Jesus name
renate26
Jan 18, 2015
I had a very positive experience dealing with James Sladewski when I bought my 2015 CRV. He was courteous, knowledgeable, and did whatever needed to be done to get me into my new vehicle. I highly recommend him.
lewiseclark4
Jan 11, 2015
I just purchased my first Honda from Apostolakis Honda in Courtland, OH. The entire experience was terrific. Everyone I dealt with was very friendly, and even those I didn't had a smile and a "hello" for me. But the real standout was my salesman, James Sladewski. He went above and beyond to get me the deal I wanted on the car I wanted. He was friendly, honest, and more concerned with getting me what I wanted than in just selling a car. If you want a friendly, efficient, enjoyable car shopping experience, look no further than James at Apostolakis.
swysu2005
Dec 30, 2014
We bought a 2015 Honda fit and love it. What a great dealership to work with. We were treated with respect and it was so nice to work with our salesperson, Cory Hancock. He explained all the details of the car on our test drive. We looked at other dealerships and left without a purchase. We received follow up calls after our purchase from Cory to make sure we were happy with our purchase. I would recommend Cory to all my friends because he goes that extra mile for all his customers. We appreciate his honest hard work ethic.
Kyrie1
Dec 25, 2014
We recently worked with Apostalkis for a new vehicle. We traded in our old vehicle and were treated very well for trade in value. We also worked with a great dealer, James Sladewski, who was very helpful, patient, and polite. We definitely recommend them for anyone looking to purchase a new vehicle or upgrade to a newer vehicle.
Theresa
Dec 18, 2014
I just leased a 2015 honda civic and had a great experience with honda and especially with the guy that helped me, james. He was friendly and patient. We test drove 3 different cars! He went over everything I needed to know about the car and made sure I knew I could call him if I needed any help or had any questions. I was there for 4 hours but it didn't seem that long. He was easy to talk to and really made picking out my new car fun and easy. Thanks!
stasialynn82
Dec 17, 2014
What a wonderful dealership to work with! From the first contact with my salesperson, Nick, to the finalization of the sale everything went smoothly. I am from Michigan and I found the vehicle listed on-line, I contacted Nick with a specific price for the vehicle and within 2 phone calls he made it happen. When I arrived to pick up the vehicle, the car was in near perfect condition, as promised by Nick. From the time I arrived to the dealership to the time that I left the dealership with my new vehicle was less than 1 1/2 hours and this included a test drive and putting the car up on the hoist to examine the underbody. I couldn't be happier with my decision to take the 4 hours drive from Michigan to Apostolakis Honda Mazda and will definitely consider returning when I am ready to purchase my next vehicle. Apostolakis Honda Mazda is seriously the best dealer I have every worked with!!!
ceej7088
Dec 15, 2014
I have been looking for a reliable, fuel efficient and a good looking vehicle that I knew I would want to own for a long time. Ralph Gilpin pointed us in the direction of Nick Sugar for his expertise and genuine enthusiasm for all cars Mazda. I was in the market to purchase a vehicle that I would want to own and still love for a very long time and the Mazda 3 Hatchback was exactly what I was looking for. After a test drive and a ton of questions directed at Nick, I decided to order the exact vehicle that I wanted...although it was a bit of a wait...Nick was in touch with me often keeping me updated on the status of my vehicle. I was not disappointed! Love the new Mazda and Nick's continued availability to answer and help me with any after purchase information is very much appreciated. I will not hesitate to send anyone to this dealership and especially to Nick.
linlove
Dec 8, 2014
I just purchased my 3rd vehicle from this dealership. I had a Honda civic. Then cx7 and just bought a 2014 mazda 3 gt s. They are all very friendly. .easy to talk to and they work with u to get the vehicle you want. Mike Adams is great at explaining everything your vehicle can do. He even came in on his day off, on the day I picked up my mazda 3 .
Tara Delaratta Pecorelli
Dec 7, 2014
Quick simple easy. Will be back again and again. Mike Adams is awesome!
jojoj22
Dec 3, 2014
Ralph Gilpin is a GREAT MANAGER ! I worked with him on my first car last Dec. ( a 2014 Accord EXL) Now I was back 11 months later and worked with Ralph and Nick Sugar on a Civic EX. Nick was great and very knowledgeable. Cory took us on our test drive and went out of his way to answer questions. I live in Hinckley, Ohio and it is well worth the drive to Cortland. So ask for Nick or Cory and you may be lucky enough to meet Ralph too. I will cont to recommend this dealership to my family and friends.
Joann
Dec 1, 2014
Ralph Gilpin is the best manager around. I bought my Accord from him last Dec. and just bought a Civic from him and Nick Sugar. Great treatment. Everyone I came in contact with was polite and knowledgeable. Cory even stepped in when Nick had to step away for a short time. No one should buy a HONDA anywhere else. RALPH and NICK, I'm sure you will see me again!!!
michael.chichak
Nov 30, 2014
Nick Sugar was great to work with! He went out of his way to get some questions answered about specific features of the odyssey that I ended up leasing. Very responsive, professional and personal. Great experience overall!
JM28
Nov 29, 2014
James was excellent to work with. Quick to respond to requests for more information and no pressure sales. I appreciated his attention to detail. Not only did I receive a great price on my Honda Pilot, but the staff that I interacted with was courteous and friendly. I wouldn't hesitate to recommend this dealership to my family and friends when shopping for a Honda.
NancyThomas75
Nov 29, 2014
My experience working with Paul McKay and Corky Allison leasing a new Honda Accord EXL Sport car was wonderful. I didn't feel pressured and they couldn't have gone out of their way more to help me. Paul was very knowledgeable and showed me every aspect of the car, especially how to use and set up the hands free phone. He showed me all the computerized features and walked me through each area to help and set everything up for me. He also told me about the safety features of the car which I feel far surpass my expectations. He was very patient with me as I took a few demo rides before finally settling on the Accord EXL Sport. He is an excellent representative for Honda and I would highly recommend him to anyone looking to buy or lease a car.Corky Allison, Manager, was very professional and friendly. Several times he came around to see if everything was good with me. He also explained the pricing of the lease and broke down the numbers for me so I could understand everything very clearly. Ralph, the Finance Mgr., was also very good at his job, professional, and friendly.All in all, I had a great experience at Apostalakis Honda in Cortland, Ohio thanks to Paul, Corky, and Ralph.
Callie413
Nov 22, 2014
Brenda is our sales lady and we always receive the highest quality service . She is friendly and helpful and makes our transaction easy as possible. Great team!
Frenchy2466
Nov 17, 2014
Worked with Brenda, she's absolutely fantastic, helped me in every way to get my new mazda. I was actually refered to her by a good friend of mine and it was everything she said it would be. Great people, very helpful and caring!
ethanholecko
Nov 7, 2014
When I pulled into the parking lot I was immediately greeted by James. During the entire time I was searching for the car I wanted, James was very informative and personable. He was/is hands down the best salesperson I've ever dealt with and is very patient throughout the entire process.. He only wants the best for his customers and will go the distance to make sure that they get it! Great job James!
abiggs
Nov 6, 2014
From the very first phone call, which was actually a voicemail, this dealership was top notch! Our salesman was Nick, and he was 100% knowledgeable and more importantly, honest. I did my research beforehand and he no doubt gave us the best deal possible without any hassle or haggling. He also made himself available through multiple channels so that he could answer our questions any time during the day. If you are in need of a vehicle or thinking about getting one, I recommend you do yourself a favor and go see Nick S. at Apostolakis!
gregb52298
Oct 27, 2014
I inquired online on a Friday about a new CR-V Touring model that was delivered to the dealership the previous day, James Sladewski my sales person from Apostolakis called me within an hour and set up a test drive the next day. James had the CR-V ready to drive, was very knowlegable about all the new features and made the whole buying experence very easy and stress free.
maullace
Oct 27, 2014
I worked with a salesman called Nick, and it was a tremendous experience. He was very helpful with any questions I had about the car and was flexible to working with my needs. We took the car for a test drive together and he was so helpful. I'd say that hands down the best part was, when we started getting down to me ACTUALLY purchasing the car. Based off of trade-in value of my current car vs what I already owed, it would have been a foolish idea to go through with the purchase. And Nick was straight-forward and honest with me about that. He didn't try to just make the sale, which some people/places might do. Once I am truly able to purchase a new vehicle, I am definitely coming back!
kathy.evinsky
Oct 23, 2014
Outstanding dealership. Our salesman Paul is easily the best we've ever dealt with. Friendly, not pushy and always willing to help. 3rd time we have leased from Apostolakis and as long as Paul is there we'll keep coming back.
robotics
Oct 20, 2014
I drove some distance to get to the Apostolakis dealership, not knowing for sure how I would be treated, or if they would have a specific car to my liking. Well, it turned out to be a rewarding experience, and less than a couple hours later was driving home in my new Mazda3, listening to its fine sound system and leaving my trade-in vehicle behind. Cory Hancock, my sales person, was very knowledgeable and helpful. He ensured that all my questions were answered and that the whole experience went along as smooth as possible. Thanks.
Bia
Oct 12, 2014
If you're looking for great service, look for Paul Nadaud. I had never leased a car before and was a little nervous about it but Paul took the time to explain the process, all the details of the car, worked out a way so I can get on the road that day and I was off and running with confidence. Thanks Paul!
ehopkin
Oct 7, 2014
A wonderful staff! Very professional. I called needing a vehicle and they were on it. I drove all the way from Columbus! Bruce Haviland was my sales person. From our first conversation I had no doubt I was going to receive the best care. Bruce was not pushy and he cared about assisting me with making a huge decision for my family and I. Gary the finance manager was quick and efficient. He presented me with an extended warranty that fit my budget and signing the papers did not take as long as in the past with other dealerships. Also, Gary was able to lower my payment from the original payment we agreed on. Without a doubt, I will return to this dealership and Bruce in the future for my next vehicle.
flutegirl
Sep 21, 2014
Paul took a lot of time with us. We asked lots of questions and he was very patient. He was direct and honest. When another dealership failed to communicate clearly with us, Paul took the time to explain things.
jeffneohio
Sep 18, 2014
I called and asked if they had the color accord I was looking for. I was told no but they could find it for me and call me back....never got the call. In addition, the same day I stopped in to make sure the interior color was what I wanted (right color wrong trim on the floor). Not one person greeted us. There was not a single customer in the store, and I counted 6 employees sitting around doing nothing. It was 9-17-2014 at 2:13 PM. We left and bought the accord at Classic Honda in Streetsboro.
angdicesare
Sep 17, 2014
It was my first time leasing a car and Nick made my experience a great one, he was friendly and very knowledgeable. If I have any concerns or questions in the future I have no doubt Nick will be able to help me out. Thank you for making my experience stress free and memorable!
iblessu1
Sep 16, 2014
I highly recommend Apostolakis Honda Mazda I was treated well and this is the second car I have bought their. They do an excellent job of taking care of you. A lot of time was spent showing me how to use my new Honda Fit. Go their if you want the best of the best.
Klou47
Sep 14, 2014
Brenda Hawkins went out of her way to make sure I was not only happy with my purchase but did her very best to familiarize me with the car and it's technology before driving off the lot. I am sure I can count on Brenda if I have any future concerns regarding the car and that's a good feeling!
Angelo C
Sep 12, 2014
My experience with Nick was great, he was knowledgeable, friendly, and listened to what I wanted and what I was looking for. Best and lowest stress experience I have ever had buying a car. Thanks Nick!
AngeloC
Sep 12, 2014
My experience with Nick was great, he was knowledgeable, friendly, and listened to what I wanted and what I was looking for. Best and lowest stress experience I have ever had buying a car. Thanks Nick!
AngeloCarcioppolo
Sep 12, 2014
My experience with Nick was great, he was knowledgeable, friendly, and listened to what I wanted and what I was looking for. Best and lowest stress experience I have ever had buying a car. Thanks Nick!
Sneezy1945
Sep 10, 2014
I have delt with Brenda Hawkins and Apostolakis Honda for years. The dealership is top notch and very friendly. Brenda does an excellent job always following up after she has made a sale, and makes sure that her customers are extremely happy and satisfied. I will always drive Hondas, and will only deal with Apostolakis Honda and Brenda. She made sure that I completely understood all of the new features of the car that I purchased, and made sure I was knowledgeable about everything before I left the showroom. I am one extremely satisfied customer.
Raspberryhil
Sep 6, 2014
Just bought a new 2014 Accord Sport from Paul McKay of Apostolakis Honda. He was very professional, knowledgable and informative throughout the entire buying process.
dianematasek
Sep 2, 2014
Working with Paul McKay was great. He made buying a new car a very easy process and quite enjoyable. He is very professional, answered all questions and spent as much time as needed to ensure our purchase went well. Our overall experience has been great. And we love our new Accord.
pernotto
Aug 31, 2014
Working with James Sladewski was friendly, courteous and engaging; he made me feel like one of the family. James took time to answer all of my questions and made sure to set the automobile up and explain all of the features before I left the showroom. I know I can count on him and Apostolakis to be there for me with any concern I may have down the road. The Honda Civic is tight and responsive and at this point the experience is everything I had hoped for. Thank you.
Dan & Stacie S
Aug 29, 2014
I purchased my first Honda an Accord SE Coupe from Apostolakis. When we were in the market for a new minivan - I knew I wanted a Honda and Apostolakis was our first and last stop. Brenda Hawkins came highly recommended by past customers and there is a reason. We could not have been happier with our experience. She gave us options and took the time to find us what worked best for our family and budget while being available to answer any questions or concerns.
Quinn Meechan
Aug 26, 2014
James and the Honda team took absolutely wonderful carein helping me find a vehicle for both myself and my wife.I couldn't ask for better help and customer service! Thank you!
Vera R.
Aug 25, 2014
I looked at a few other cars before deciding on a Honda. I had questions and Paul McKay was very patient and informative. He explained all the great pros of driving a Honda, showed me safety ratings, etc. When I chose the vehicle I wanted, they took the time to search for it and had it delivered to the dealership within a few days. He showed me around the dealership, where I would bring it for scheduled oil change, tune-ups, etc. The overall experience was excellent!! Thank-you for all of you time and help and for a great car!!
Hondafans
Aug 23, 2014
Our experience with Apostolakis Honda was excellent. This is our first experience in Ohio, and it turned out to be the best we've ever had. We worked with Bruce Haviland, and he was what customers would hope for; knowledgeable, helpful, considerate, and no pressure! Everyone at this dealership we spoke with were very friendly, even though we were not working with them. Gary handled our paper work, and we found him to be very helpful as well. We would not hesitate to do business with Apostolakis again, and we would definitely recommend Bruce Haviland.
Bapa
Aug 23, 2014
We recently had a great experience at Apostolakis. We didn't know if we wanted to buy a new or used Honda Pilot. We worked with Bruce Haviland and he was so easy to work with. He is knowledgeable, concerned, polite, understanding and patient. To a person, everyone we met was very nice. We believe we received good information and were able to trust the integrity of Bruce and those at Apostolakis. Our questions were answered to our satisfaction, and we are pleased. Gary worked with us to do the paperwork, and again, he was thorough, patient and informative. The end result; we leased a new Honda Pilot and are very happy.
Huan Tran
Aug 5, 2014
I bought a new Honda Fit from Apostolakis about ten days ago. I will not say about the car because it is great. What I want to say is that the services of Apostolakis is greal also. I enjoyed working with James Sladewski to figure out the best solution for both. For those who are interested in buying a new car, I would definitely recommend him.
Huan Tran
Aug 5, 2014
I bought a new Honda Fit from Apostolakis about ten days ago. I will not say about the car because it is great. What I want to say is that the services of Apostolakis is greal also. I enjoyed working with James Sladewski to figure out the best solution for both. For those who are interested in buying a new car, I would definitely recommend him.
DJAlan
Aug 3, 2014
Just ask for Maggie. If you are looking to buy a new or used automobile, and are trying to find the best, effort free car buying mix, that has just the right salesperson, dealership, and inventory, you could shorten your shopping time by driving to Cortland Ohio, and visiting Apostolakis Honda at 3156 Elm Road Extension. There you will find a good selection of brand new Hondas, Mazdas and clean pre owned cars at very inviting prices. You will find that the people at Apostolakis are some of the friendliness in the area. Start by asking for Maggie Darlington (she will make you car buying a pleasure,) and she will walk you through the, sometimes frustrating, auto buying procedures. Good car hunting !
DJAlan
Aug 1, 2014
Just ask for Maggie. If you are looking to buy a new or used automobile, and are trying to find the best, effort free car buying mix, that has just the right salesperson, dealership, and inventory, you could shorten your shopping time by driving to Cortland Ohio, and visiting Apostolakis Honda at 3156 Elm Road Extension. There you will find a good selection of brand new Hondas, Mazdas and clean pre owned cars at very inviting prices. You will find that the people at Apostolakis are some of the friendliness in the area. Start by asking for Maggie Darlington (she will make you car buying a pleasure,) and she will walk you through the, sometimes frustrating, auto buying procedures. Good car hunting !
Jfh111
Jul 30, 2014
Worked with Bruce H. on my purchase. Bruce is an excellent individual to deal with.Highly recommend him if you are looking for a vehicle.
sunflowerwin
Jul 28, 2014
We had a 2003 auto that our 23 year old daughter was using for work get totaled when a driver made a sudden left turn in front of her. Wasn't our daughter's fault. After we got the settlement check for our car we started looking for a new one. With all the recalls for GM we didn't look a their cars. Since we owned and liked our 2010 Honda Odyssey van we decided to check out the Honda Civic. We stopped at Apostolakis Honda just before closing one evening and was greeted by Cory. After talking with him, Cory took us out on the lot and let us look at a couple of cars before closing. He explained the features that where new to us and how they operated. My wife liked what she saw. Long story short we checked out a couple of Toyota dealers and another Honda dealer. We kept coming back to Cory because he took the time with us and explained how everything worked on the cars. When we said ok we're ready to buy Cory worked with us and got a good deal on a Civic for us. See Cory if you're looking for a car. You will be treated good. Now if I could just get my daughter to let me drive the car sometime.
kathy.alicea3
Jul 23, 2014
I'VE BEEN A GM CUSTOMER FOR EVER: SO IT WAS HARD FOR ME TO "GO OVER'" TO ANOTHER "WORLD". HOWEVER UPON MEETING PAUL NADAUD I IMMEDIATELY KNEW I HAD COME TO THE RIGHT PLACE AND HAD BEEN "SENT " TO THE RIGHT MAN. I'M VERY PLEASED WITH THE HONDA CR-V I GOT AND THE WAY IT HANDLES. MOST OF ALL I'M OLESED THAT I DIDNT FEEL PRESSURED BY PAUL AND FELT HE WAS HONEST WITH ME. IT WAS TRULY A "DIVINE INTEVENTION"KATHY
Litdeb13
Jul 19, 2014
He was very professional and friendly and made the experience easy. This was my first purchase since 1996 and was glad it was so simple.
KNEVINS
Jul 15, 2014
This and all the other times have been an excellent car buying experience. Bruce Haviland was extremely professional and patient. His knowledge of Honda as well as other car lines was good. Everyone we met while at the dealership made us feel very welcome. We will definitely recommend Apostolakis Honda and especially Bruce Haviland to anyone we know that's buying a car, we have had the pleasures of purchasing 4 Hondas with Bruce Haviland. He did a fabulous job of earning our business! Bruce made our sale the Best car buying experience each time, once the sale was final Bruce went over the books and warranty step by step. went over how everything worked and made sure we didn't have any questions or concerns. He answered all our questions completely and if didnt know the answer he would find out instead of just telling you whatever.
ramonmedy
Jun 8, 2014
Mike Adams made leasing my new Honda car a very pleasant experience. I did not have any appointment that day but he was able to manage to accommodate me and provided excellent service at the same time. I will certainly recommend him and the Apostolakis group to anyone.
lindamckim
Jun 5, 2014
Great car buying experience! Comfortable atmosphere, courteous service, and great price! It was a pleasure to deal with Paul McKay and Ralph Gilpin at Apostolakis Honda! I will definitely recommend them to all my friends and relatives!
Zaida
Jun 1, 2014
James is an awesome salesperson and made the transition from my old lease to new lease smoothly. He is a dedicated and professional who is an asset to the Honda Dealershio. I would recommend James too anyone looking for a vehicle with excellent customer service.
Czrun901
Jun 1, 2014
James is a well knowledgeable salesman and does not pressure a sale. He is great to deal with and would recommend anyone too him. A professional salesman who is an asset to the Honda dealership. He is very polite and at the same time has the tenacity of doing the best for his customer above all.
wjkvjc
May 24, 2014
I never thought I would work with a dealership but apostolakis has changed my mind.the experience was painless and Michael was so friendly the environment was welcoming. Iwill continue to work with this outstanding business.
Austintown
May 22, 2014
Very knowegable , no pressure, competive, sales representative extremely accommodating. Explained in detail the car's features and even set up some of the features. For use. ( phone, radio ). Financial dept. was very good also with a full explanation of each document.
Dani J
May 8, 2014
Mark was super awesome! He did whatever he could to get me the best deal possible whether it was a new a used or purchasing my car. I ended up purchasing my leased vehicle, but hopefully in a a year or two I will have enough into to have positive equity so I can get the car of my dreams :). Thank you Mark for not making empty promises and being completely honest the whole time. You were great!!
dsposetta
May 1, 2014
I have been shopping around at a lot of different dealerships for a new car. I was so happy I stopped by Apostolakis. Everyone there was very friendly and I felt welcome. They didn't try and pressure me into a sale but helped me find exactly what I wanted. They were great to work with and even got a car for me the next day, that they didn't have available on the lot. I am VERY happy with my new car, and how the entire experience went! I honestly would (and have) recommend them to others.
nlawren3
May 1, 2014
Awesome buying experience! We got such a good deal on a 2014 CRV lease my husband purchased a 2014 accord. Paul was very easy to work with and did not exhibit stereotypical cars salesman characteristics, he was personal, charismatic, and 100% willing to work with us on price. After the deal was through he took us around and introduced us to the whole crew and made us feel part of the Apostolakis family. Overall excellent experience and will be recommending everyone to at the very least pay a visit before there next purchase!!
coin42
Apr 28, 2014
I called Apostolakis Honda and was put in touch with Mike Pisoni, we discussed leasing a Civic for my nephew who recently was laid off, Mike answered all my questions on the phone, I then took my nephew out to the dealership which closes at 6:00 PM on Friday. It was about 5:15 PM when we got to the dealership, Mike had a 2014 Civic pulled up for my nephew to drive and after he took a ride we started the Leasing details, Long story short My nephew is now driving a new Honda Civic thanks to Mike and all the work he did for us. Did I mention it was 7:00 PM when we left and Mike missed dinner with his wife and children. (what a great guy)
kodocheetah
Apr 27, 2014
I was extremely satisfied that David Hall located the color that I wanted in the Mazda CX5. Dave was diligent and professional in both locating the vehicle and seeing that my needs were met. He was also patient with me while I thought over every possible need that I had in choosing a new vehicle. I have owned 7 GM cars, so it was not easy to win me over, especially since I had thousands both on my GM credit card and with mother's employee discount that I could have used toward purchasing a GM car. I had visited many Mazda dealerships both in and out of the area. None worked more diligently in meeting my needs than Apostolakis Mazda. My reason for choosing the CX5 is as follows: The beauty of the vehicle drew me in with its sleek and pleasing aerodynamic contours. When I test drove the 2013 last summer, I was nearly sold on the vehicle, though it lacked the power I was anticipating. I then drove several other crossovers this summer from the Equinox, Traverse, and Rav 4, to the Rogue, and others. Then I drove the new CX5, with its 2.5 liter engine, and additional acceleration. I was sold. The most impressive aspect of the CX5 is its unparalleled handling. The turning and cornering is tight and precise. I can feel the road, yet, the CX5 also presents its driver with a smooth ride. I will recommend Mazda vehicles to my friends as long as they perform as impressively as the CX5. For me, driving has once again become enjoyable. And for that, I have Mazda to thank. I will certainly recommend Apostolakis to my friends and family.
Jdon1156
Apr 24, 2014
Within two weeks of each other, my son leased a 2014 Honda Civic, then my daughter leased a 2014 Honda Civic and finally, my wife and I leased a Honda CRV. The special Apostolaks Honda was offering was too good to pass up. But once we got in the dealership, the level of service and professionalism was "over-the-top". Bruce was very thorough in his presentation, answering questions and responsive to our needs. No high pressure at all. We found the dealership to be very clean throughout each department. It is obvious that management pays attention to detail in every aspect of their organization. We look to do business with Apostolakis Honda for a long time. Jim D.Warren, Ohio
mrveld
Apr 17, 2014
I inquired on line and had quick response. Paul was super. Very courteous, personable, and most of all not pushy! Very pleased with my CRV
jaybice31
Apr 10, 2014
Paul McKay made our car buying experience easy and pleasant at Apostolakis Honda. It is difficult to commit to a large purchase, be confident that you are making the most economical and practical choice and put your faith in a salesperson and dealer. Paul assisted in discussing the options, was patient while my wife and I discussed what would be best for us and he went to great extents to give us what we asked for. We are pleased with our choice of the Honda Civic and feel we made the right decision. Thank you Paul and Gary for your exemplary customer service.
Lynnrob
Apr 10, 2014
We had an excellent experience at apostalakis honda! We were seeking a car for our teenage daughter- that alone is an exciting but slightly frightening experience. Paul McKay made the experience great! He spent so much time finding the right car and I especiallyloved the way he made sure she was 100 % comfortable with the car before we left the dealership.
jandt3620
Apr 5, 2014
After looking for a new car for a month, we decided that we wanted one of three models. Our local Mazda dealer just wasn't willing to deal. We searched the internet and was contacted by Michael Pisoni from Apostolakis Mazda. Being an hour away we decided to take a chance and take a drive and boy was that the right decision. Everyone there was extremely helpful and willing to do whatever it took to help us purchase a vehicle. The next vehicle we want to get we will definitely go there first even though they are fifty miles away and out of state. We definitely will recommend.
JL20145
Apr 5, 2014
I had an excellent experience working with Apostolakis Honda/Mazda. I worked with Dave Hall, who I cannot recommend enough. He is very patient and knowledgeable through what can be a very intimidating process. He went above and beyond to ensure I left satisfied and continues to offer his support even after the purchase was made!
cake4me
Apr 4, 2014
After looking for a new car for a month or more I stopped in. Having been recommended by friends I had to find out if what they said was true.My one friend being a woman & not caring to buy cars was greeted by Brenda Hawkins & felt very comfortable & at ease immediately. Did lease a new Honda Civic on her own terms. I went to find out for myself. I was totally surprised & impressed with Brenda's knowledge about the Honda I leased a Civic. Looks like Apostolakis & Honda all the right facts nobody else had.
PC
Apr 3, 2014
Michael Adams and Bruce Haviland did a wonderful job for us. They were very attentive to our specific needs and were willing to bend over backwards to make sure we got what we needed out of our time at the dealership. I would recommend them to anyone looking for a Honda or Mazda.
jrlucas
Mar 29, 2014
I have enjoyed working with Paul McKay and Apostolakis since I leased my first Civic. He was very personable, knowledgable, and helpful when I made a decision to start leasing vehicles. He kept in touch with me throughout my lease term, and when I went back to look at the new Civics and Accords, he knew my name as soon as I walked in, gave me a big hug, and made me feel so welcome. He remembered a lot about me from my first visit three years ago, and I felt like a very valued Honda customer. I would highly recommend Paul and Apostolakis Honda.
AreederIII
Mar 26, 2014
Recently bought a New 2015 Mazda 6 from these Folks and couldn't be more pleased. Dave Hall Mazda sales manager and his team made our sale the Best car buying experience we have ever had. Many times when buying, once the sale is finished sales move on. Not so in our case. Dave went over the books and warranty step by step. Made sure we didn't have any more questions. Before driving off another member of the sales team got in the car and completely went over how everything worked. He answered all our questions completely. These professionals know Mazda and its products better than ANYONE else I have asked questions too. I like to think I do my research well and in this case I was given a bit of info I didn't know myself lol. Thanks Dave and his sales team.
AddisonIII
Mar 26, 2014
I had bee researching new cars and have been a Mazda fan going back many years. When the all New Mazda 6 came out it caught my eye more so than many other cars in its class. This started out just to get a better look since I had no real interest in trading cars. Going to a few dealerships I found myself checking out prices and looking for two color combo's which was not easy since I only wanted the New 2015.Apostolakis Mazda had a few ad's on Auto trader and sent them email telling them what I was looking for. I received a response from the Store General Manager giving me feed back on my search. Being the 2015 was just starting to get to dealers I went to their store to try and come up with a price and if they could find the color and options. The end result was Dave Hall the Mazda sales manager was able to locate the car I was looking for and in doing so had to dealer exchange which today is pretty common. But during all of this the original car he priced was no longer available to him so he ended up having to trade a greater distance and to top it off that car ad one other item that wasn't in the other. Dave had that car brought in and kept to his price. On the day of pick-up our new Mazda 6 Dave went over everything and I mean everything. Finishing the paper work was a breeze and painless. Another Sales team member finished off by making sure we understood how everything worked. We have been buying cars for many years and I feel I have pretty good knowledge of the car business. I must say that Everyone at Apostolakis were very warm and friendly, and have never been more pleased with how the process went. As Its been said, if a buy leaves a dealership with a new or used car then that person must have been happy with their purchase. With that said, if when looking for a new or used car give these Folks are call.A.Reeder
Munch 519
Mar 26, 2014
Working with Bruce was a great experience. He made the process of purchasing a new vehicle very smooth. No surprises and honesty. I would recommend this dealership to anyone.
Bobbie107
Mar 18, 2014
Everyone at Apostolakis Honda where just great to work with, friendly and ready to help in whatever way they could. I think that Honda Is a well made car and handles so nice I LOVE driving it. My daughter has driven my Honda a couple times and said when she is ready to buy a car she will be heading to Apostolakis. Many years ago my first car was a Honda and I had the best luck with that car I don't know why I strayed from them BUT I am back with the car that I feel is made to last and the safety features that are on the Honda's now are amazing. I will strongly recommend this dealership to any that ask.
Barb George
Mar 15, 2014
This was by far the best car buying experience we've had in a long time. Dave Hall was extremely professional and patient. His knowledge of Mazda as well as other car lines is amazing. Everyone we met while at the dealership made us feel very welcome. We will definitely recommend Apostolakis Honda and especially Dave Hall to anyone we know that's buying a car, and we will definitely be back. They did a fabulous job of earning our business!
jerrygeorge11
Mar 15, 2014
We live in Poland ,Oh. went to our local Mazda dealer in Brdman. on a friday afternoon to possibly purchase a car but the experience was not what i expected. we were met by a nice young man with two months experience under his belt but to my surprise i liked his honesty and spirit. after the test drive we went inside the part i hate the most and this showroom experience sucked. young salesman seats you in the middle of a construction zone with no privacy at all.and then this kid begins running back and forth to the man behind the curtain and coming back with unreal numbers of what should of been a easy deal . Im to old for games and jumped up and walked out of a very disturbing sales practice. I came home called Apostolakis talked to Dave that night told him we would be there on Saturday and we drove home our brand new Mazda6 and are very happy. Thanks Dave for treating us in a professional manner.
abartlett30
Mar 6, 2014
We used Apostolakis to broker the purchase of a Honda originally purchased through them. Brenda was very helpful finding the account information for us and James stayed late to finalize the sale for us. We had some complications which delayed bringing the vehicle to the dealership, but James and the rest of the staff were very understanding. What we expected to be a complicated process went very easy and smoothly.
knuckle22
Feb 19, 2014
I enjoyed the experience I had at this dealership. Before visiting Apostolakis Mazda, I had received lease quotes from several other new car dealers (including the Mazda store in Boardman), but, due to the helpful and knowledgeable sales staff at Aposolakis (as well as the very reasonable deal that was brokered), I ended up driving away with a 2014 Mazda 3. Normally I am very wary of salespeople, but Dave Hall exceeded my expectations. I most definitely recommend Dave Hall to anyone interested in a Mazda.
Coco4152
Feb 3, 2014
Very helpful and friendly! Traded in my lease early.... Got the 2014 accord. Love it! They took all there time to get me the best deal and to make sure I was happy!
beers51
Jan 31, 2014
Excellent experience, got a excellent Honda pilot for a great price. Dave and sales staff were very nice and courteous!! Would highly recommend Apostolakis Honda!!
marcisue
Jan 30, 2014
I was thoroughly impressed with the reception and friendliness of this dealer. We were treated with respect and Brenda was very knowledgable about the vehicles. I wouldn't hesitate to recommend new customers to bring their business here.
melaniemcbride
Jan 24, 2014
We stopped at Apostolakis to look at the Honda CRV and I test drove one with my salesman Paul. I was very impressed with the car. My salesman was very knowledgeable about the car. After reviewing several options over a few days, we settled on a vehicle. My experience at Apostolakis with my salesman and the staff went smooth, pressure free and timely. This was the third car we've purchased from Apostololakis and have been happy with them.
murf1555
Jan 20, 2014
Apostolakis Honda could not find a better representative/spokesman for their company than Michael Adams. Professional, totally knowledgeable about the services and products offered. I did very much appreciate the time taken by him to acquaint me with all the features on my Honda CRV and give me a guided tour of your facility. My experience at your dealership was very positive.Helen Garrigus
Tdebolt
Jan 19, 2014
They made us feel like we joined the honda family. Every part of the car was detailed to us. The sales person Paul, made sure we enjoyed vehicle and new the advantages to this honda. We would highly recommend the dealer to anyone whose looking into buying a car.
C Smith #13
Jan 16, 2014
Bought a 2012 Honda Civic Hybrid at a great price very friendly service for me and my family. Most people might over look this but the test drive was the best test drive ever. They let me drive in the city (stop and go), took me on the freeway and had me drive down a bumpy road as well. The sales person Paul was very knowledgable about the car, he answered every qusetion that I had and once again very friendly service with me and my family. Paul was able to show me all the things that I did not know about the car. I will recommend this dealer to anyone shopping for a car.
JohnRuman
Jan 5, 2014
--Just leased a 2013 Fit,from Apostalakis Honda .I was able to apply online,and was approved in about 1/2 hour.The price advertised was $0 down,and $200 per month,and that was EXACTLY what it was! (no surprises)I brought the checkbook,but didnt need it. Paul Nadaud was great to work with,and it was a smooth transaction.I was in and out with my Fit in about 30 minutes.When it comes time to get my wife a car...I will be back to Apostalakis,and Paul NadaudThank You
Katie Kennedy
Jan 1, 2014
Dave was incredibly knowledgable and spent tons of time with us before we made our final decision on 2 vehicles. He even went through Consumer Reports and talked me through reviews of other cars-never saying anything negative about other makes, rather providing me with solid facts about one car compared to another. I felt 100% confident about the Mazda cx-5 I choose. After we finalized our purchase, he and other members of his team spent even more time with us explaining and showing us the features of both our cars. They even linked up our phone for us and helped us enter phone numbers. Some of the best customer service I have ever had. I highly recommend working with Dave.
Katie Kennedy
Jan 1, 2014
Dave was incredibly knowledgable and spent tons of time with us before we made our final decision on 2 vehicles. He even went through Consumer Reports and talked me through reviews of other cars-never saying anything negative about other makes, rather providing me with solid facts about one car compared to another. I felt 100% confident about the Mazda cx-5 I choose. After we finalized our purchase, he and other members of his team spent even more time with us explaining and showing us the features of both our cars. They even linked up our phone for us and helped us enter phone numbers. Some of the best customer service I have ever had. I highly recommend working with Dave.
StephanieBogerd
Dec 30, 2013
We found Apostolakis Honda on the internet while looking for a new Honda CRV. I sure am glad we did. Dave, our salesman, was great to deal with and very accommodating. He made the transaction between trading in our Jeep and purchasing the new Honda enjoyable. Never did he pressure us into making a decision. The price for the new CRV was unbeatable. As a matter of fact, when I called other dealerships to see if they could beat it they told me to make sure it was the AWD model I wanted because they sold the FWD models for more than Apostolakis was quoting me. Needless to say Dave located the exact model we wanted and brought it to the dealership. We took delivery and got a fair price on our trade in. I seem to buy a lot of cars and have dealt with a lot of salespeople and this was the most enjoyable sales experience that I've had to date. Thanks to Dave! We are a Honda family and will definitely be purchasing from Apostolakis Honda again.
Elizabethcf
Dec 10, 2013
From the initial internet pricing quote to driving my new purchase off the lot, everyone I worked with at Apostolakis went above and beyond to make this a great experience. Responses to questions came quickly and were informative - they know their products and are excited to tell you what they can do. They proved they are willing to work with the customer to provide personal yet efficient service in all aspects of the buying process. I could tell they wanted to earn my business with competitive pricing and an attention to detail that I hadn't experienced elsewhere. The gentlemen I met in financing, parts and service were positive and friendly. This is my first purchase from Apostolakis and surely won't be my last. They will be highly recommended to anyone looking to buy a car or who might ask about my purchase.
LorenC
Dec 6, 2013
This was the smoothest experience I've ever had purchasing a new car! I usually prepare for war when it comes to negotiating a fair price but Michael Pisoni and Apostolakis Honda/ Mazda were upfront with honest pricing and very little effort was required to reach a price we both could agree on. These guys provided the lowest quote by far out of all the dealerships I checked and backed it up with honesty and excellent service before and after the purchase. Thank you Michael Pisoni, David Parrish and Apostolakis for showing me that buying a car can be a pleasant experience.
shawnmcguire
Dec 6, 2013
My used van Sales person was JOHNNIE BEVILACQUA. He was great in the buying process, answering all of my questions and even staying past close to ensure the sale of the vehicle. Johnnie was also great in following up after the sale to make sure I was satisfied with my vehicle and that they were available if needed.
LorenCr
Dec 5, 2013
This was the smoothest experience I've ever had purchasing a new car! I usually prepare for war when it comes to negotiating a fair price but Michael Pisoni and Apostolakis Honda/ Mazda were upfront with honest pricing and very little effort was required to reach a price we both could agree on. These guys provided the lowest quote by far out of all the dealerships I checked and backed it up with honesty and excellent service before and after the purchase. Thank you Michael Pisoni and Apostolakis for showing me that buying a car can be a pleasant experience.
MCU
Nov 27, 2013
I recently purchased my first car from Apostolakis. Johnnie Bevilacqua is the salesman that I dealt with at the time of my purchase. He was professional, courteous and great to deal with. In addition he was open, honest and fair. He actually made my first time buying experience enlighten and pleasant. I would recommend him to anyone I know looking to buy a car.
Musa123
Nov 27, 2013
I was very pleased with my experience dealing with Johnnie and the staff of Apostolakis. They were professional and great to deal with I would recommend them to family and friends. They made my first time car buying experience informative and delightful.
philipfiest
Nov 20, 2013
We were very impressed with our experience with Johnnie and the entire Apostolakis staff. They were professional and great to deal with. I'd highly recommend them to anyone. They were open, honest and fair and it's greatly appreciated. It was no-pressure and hassle free and I couldn't ask for anything more.
MichaelRepetski
Nov 8, 2013
Dave Parrish and Bruce Haviland showed us every model and option that we were interested in and arranged for demo vehicles for us to drive before we made any decisions if we were interested in purchasing and what options we wanted. There was no pressure put on to buy. After we test drove and chose what options we were interested in and got answers to many questions we discussed costs and made our decision and are extremely satisfied with our purchase and dealer experience. We would highly recommend our sales staff.
OBrienA
Nov 3, 2013
I was happy with the amount of help we received while at the dealership. I have a few things I wish I would have taken into consideration before making our final purchase. Would have like to review a higher option content car, and reviewed what options were available on the car before buying the one we did. I wanted to limit the payments to a certain amount, however I would have made considerations for higher payments had I realized what was available. We purchased a 2014 Mazda 3i touring package with a 2.0 engine and the tech package.What I would have liked to review and purchase would have been the grand touring package with the 2.5 engine with a few other options.I believe I had asked at one point if this was the 2.5 engine with the touring package and was told yes. Turned out this was not the case.I also have my doubts that the extended warrantee I purchased covers everything that was listed or that I was sold on. I specifically asked if it covered all electronics and electrical components including wiring. I was told yes it was a bumper to bumper coverage through Honda and would cover us for 100k miles. However when I received the booklet in the mail with the coverage it appears to be mechanical coverage only and not bumper to bumper. I will review this Monday and see if what I was sold is what I received or if it is what I think and only a partial coverage.... If this was only partial coverage and only the mechanical coverage then I will have an issue with the finance person involved and will take it to the manager.
putzbach5
Oct 29, 2013
Purchased a 2012 Chrysler 200 from John Bevilacqua. Found the car on-line and signed the papers in 24 hours. My husband and I live in Lake County and it was definitely worth the 55 mile drive - through 4 counties for this gem. Fast and Easy! John was a pleasure to deal with as well as Paul McKay, the finance manager. We were welcomed by all when we arrived at the dealership. The car is perfect! Clean and had ever feature referenced on the internet and then some. It was the easiest purchase we have ever done! We would recommend John and Apostolakis to anyone looking for a new or used car.
jh2014
Oct 19, 2013
Very happy with customer service. Very knowledgeable. Goal was to make us 100% satisfied. Michael Pisoni did a great job. Very pleased with his service.
lizzie4123
Oct 19, 2013
I am enjoying my car more everyday. I's a great car and George and I Thank you for all of your Help. Everyday I seem to learn more about it , and I am very happy with it. Great dealership and would recommend it to all. Thanks again Mary Why I picked this car is because it had the car I wanted in the color that I wanted, and the Salesman was very knowable about all the features on the car why I gave the rating that I have is because its true
JesseHalko
Oct 18, 2013
We went to Apostolakis to lease a car. Michael was very friendly and made a very strong effort to meet our our wants and needs. He went out of his way to make sure we were happy. We felt like we got a great price.
Nkeeper33
Oct 16, 2013
I was nervous at first since this would be my first new car but John made the experience bearable. I was able to test drive and buy a new Civic all in one afternoon.
beastmode71
Oct 4, 2013
This dealership had the car I was looking for and a great price so I decided to go check it out. Everything from being greeted at the door, the test drive and the financing experience was exceptional.
Tvansuch
Oct 3, 2013
Dave did a wonderful job meeting our family needs. He was still willing to help us purchase a Honda even though he is the Mazda manager. We initially went in looking at a used Town and Country but after thinking it over a couple of days we decided a new vehicle might be a better option. We contemplated looking at a Dodge Caravan because we didn't think we could afford a Honda Odyssey but the gentleman at the Dodge dealership didn't seem interested in helping us when I called him. Dave kept in contact with us the entire day and helped us understand that a Honda was a much better option in the long run and our payments are extremely affordable with a lease. He went above and beyond for us and called with a deal we couldn't refuse and even stayed after hours to help us. This has been an excellent experience and we will definitely recommend Dave to our friends and family.Mike & Theresa VanSuch
Retired Golf Nuts
Sep 23, 2013
You make choices when you buy a car. What kind, price, color. Then you pick a dealer. Sometimes that becomes the most difficult choice. Like everyone else, I have picked dealers that after the event I wished I had tried someplace else. When you do find an excellent place to purchase and maintain service, you don't forget. My wife and I have found such a place at Apostolakis. My son purchased a new car there and this is my second car bought there. We drive 25 miles to get to this dealership - passing many others along the way - to include two other Honda dealers. Both Ralph and David listened to our needs and went out of their way to find a car WE wanted while giving us a fair deal on our trade. My recommendation would be if you are looking for someplace that makes you want to come back and purchase again, then this is your dealer. In two years I will again be in the car market. My next title will be THIRD TIME AROUND.
Foxy2013
Aug 27, 2013
We had gone to Shenango Honda prior to going to Apostolakis and knew we were leaning toward a Honda CRV and had driven the LX at Shenango Honda (salesman - Jon Church) very nice man. We went to Apostolakis mainly to drive the Mazda. Everyone at the Dealership was friendly. We felt very comfortable and at home. It has a great atmosphere and everyone that worked there was smiling. Paul McKay and Dave Parrish were our salesmen. David was the one that let us drive the Mazda and the Honda and came up with a deal for us. What a fine young man he is. I have nothing but praise for the Dealership and for Dave Parrish. It has been 10 years since I purchased a new vehicle and thanks to this Dealership and Dave Parrish it has been a wonderful experience. Thank you for the Great Service!Joan Zaremba
dwamer
Aug 26, 2013
Overall experience was good. Lots of phone calls later and got a fair deal, although Paul won't throw in a golf shirt for my husband.
jlbuck1995
Aug 23, 2013
I had a wonderful expierence at Apostolakis Honda. I went in with my father to look for a nice car to lease because I am commuting to college. We were given a great deal on the 2013 Honda Civic and it didn't even compare to the offers made by Chevy and Ford. Johnnie was very helpful and made sure I understood everything about the car before I drove it home. Another plus was that it didn't even take too long. We were in and out faster then I thought we would be. Everyone we met at the dealership was great and I would definitely recommend this place to anyone.
MkBennett
Aug 23, 2013
I was in five nights ago, and not one single person came up to me to greet me. One old guy walked by me puffing his eCigarette talking on his phone, looked right at me and kept walking. I would definitely not go back to this dealership!!!!
Gspozum
Aug 22, 2013
Bought a Mazda CX5. It was a good experience and a fair price. Everyone treated us nice. Explained all about vehicle before leaving. Would buy from them again.
LJRuffo
Aug 20, 2013
Paul took his time with me and answered all my questions. I felt comfortable and not rushed or pushed into any decision I wasn't comfortable making. He was very polite and friendly and I will go back to him for our next Honda.
AshleyPa13
Aug 17, 2013
After searching for over a month for a car to replace my current lease, I came to Apostolakis Honda/Mazda. Derek was by far the nicest and most helpful of all of the salesmen I had dealt with over the past few weeks. He made me feel comfortable with what is typically a very high stress decision, and was not at all pushy like most other salesmen had been. He made sure I found a car that I loved and worked with me to get it within my price range. I would absolutely buy another car from Derek and from Apostolakis!
Coryhancock
Aug 17, 2013
Great pricing on a brand new civic compared to other dealerships. Prompt and tidy service. Have purchased 3 vehicles from Apostolakis and will continue to do just that.
hadit418
Aug 16, 2013
After speaking with Dave, we drove in confidence from Indiana to pick up a great Honda we found on autotrader.com. The car was perfect, and we love it. Thank you for staying late, and thank you for your hospitality.
Pabo
Aug 8, 2013
I really don't mind car shopping so I guess you could say I've been to quite a few dealerships. Yet this is the second straight time I've ended up buying from Paul Nadaud. Not only does he know his cars, he is actually someone I would probably sit and talk with if I had meant him somewhere else. Of course it helps that the cars he sells are great. Before you buy/lease another car, please go talk to Paul Nadaud at apostolakis, you will be glad you did.
Joele
Aug 8, 2013
My wife and I were looking for a newer car and of all the dealerships we visited you were the most courteous and most informative about the vehicle, not to mention honest. We thank you for taking the time out for us to look at the CRV and want you to know if we are looking again in the future, we will be sure to come see you.Thank you John for being a great host. We will definitely be back.
sikeen
Aug 8, 2013
We just bought a new 2014 Mazda 6 from this dealer. The experience was great. Nice, fair internet price and smooth sailing from there. I would use this dealer again. FYI, they also sell Hondas.
momoftwins
Aug 7, 2013
I recently bought a Honda Odyssey from Apostolakis Honda. Paul Whitehouse sold me a 2012 Honda CRV a year and a half ago. I remembered him being very friendly and knowledgeable during that experience so I asked for him this time. I WAS NOT excited about driving a mini van, but needed it due to having 10 month old twins. Paul made the experience very pleasant. I never felt pressured but always felt like I had his undivided attention. He was so good that, by the time I drove my new Odyssey home I WAS excited about it!! I will continue to use Paul and Apostolakis as long as he is employed there and will recommend him to any one I know looking to buy a car.
Pabo
Aug 7, 2013
Had leased a Mazda from Paul, which we will buy this oct. Had such a great experience we came back for our next car. This time we leased a Honda civic. I'm sure Paul Nadaud could help anyone find their perfect car.
Runnerdeedee
Aug 7, 2013
It was a pleasure working with Paul to buy a Honda Oddesey. He was very knowledgable and kind and never made me feel rushed or pressured at all.
lisaboano
Aug 3, 2013
JUST BOUGHT A NEW CRV. IT IS BEAUTIFUL. WHITE IWTH A FEW TRIMMINGS THAT MAKES IT SO SHARP. THE SERVICE WAS EXCELLENT. HAD THE CAR READY WHEN I GOT THERE. BRUCE SPENT ALL THE TIME I NEEDED TO LEARN AND USE EVERYTHING ON THE CAR. I JUST LOVE IT. GREAT EXPERIENCE.
GMoore
Jul 28, 2013
On July 20, My daughter & I began our search for a new car, her first new car prior to starting her new job. Our goal was to have our decision made over the weekend and purchase the new car on July 22. During our search, we visited several dealerships offering a different array of vehicles. Our decision was final and Apostolakis was our choice. The reason behind this choice was simple. We loved the options available on the Honda Civic and the payment option presented to us. I honestly have to state one of the key deciding factors of the choice had to do with Paul Whitehouse. Paul really gave my daughter and I a comfortable feeling the entire time as well as his full attention and understanding of our needs. He really explained detailed aspects of the vehicle, Apostolakis as a whole and VERY knowledgable of the vehicle(s) overall. In summary, Paul Whitehouse made this a very enjoyable, non stressfull experience for my daughter and I. Because of the relationship we now have established with Paul, our business will be directed toward Apostolakis Honda/Mazda in the future. We will definetly share this great experience with others we know. Again, Thanks for everything.
mooregs
Jul 28, 2013
On July 20, My daughter & I began our search for a new car, her first new car prior to starting her new job. Our goal was to have our decision made over the weekend and purchase the new car on July 22. During our search, we visited several dealerships offering a different array of vehicles. Our decision was final and Apostolakis was our choice. The reason behind this choice was simple. We loved the options available on the Honda Civic and the payment option presented to us. I honestly have to state one of the key deciding factors of the choice had to do with Paul Whitehouse. Paul really gave my daughter and I a comfortable feeling the entire time as well as his full attention and understanding of our needs. He really explained detailed aspects of the vehicle, Apostolakis as a whole and VERY knowledgable of the vehicle(s) overall. In summary, Paul Whitehouse made this a very enjoyable, no stressfull experience for my daughter and I. Because of the relationship we now have established with Paul, our business will be directed toward Apostolakis Honda/Mazda in the future. We will definetly share this great experience with others we know.Again, Thanks for everything. Greg & Jaclyn
fashing01
Jul 27, 2013
Ralph was very helpful in giving us the bottom line pricing for a Honda Pilot. He worked to get us a deal when we traded in our CR-V lease six months early and helped us to get an affordable monthly payment for our new Pilot. Johnnie was very helpful in getting the deal worked out, went over all of the many features in the Pilot, set up my Bluetooth, took us on a tour of the service department and took our coupon for a free paint touch-up bottle to the parts department to get our touch-up paint before we even left. He even drove to a local restaurant where we were having dinner to give us our information booklets that we had left behind. My two children were very well accepted by everyone there--even had a kids room for them to play in. Overall great experience!
Jaybird6
Jul 27, 2013
Derek Jeffrey was an excellent sales representative. He knew all about the cx-5 we caught and gave us all the information we needed. He was professional and very nice to us. I would recommend Derek Jeffrey to anyone I know. The best and most honest sales rep I have ever met! Apostolakis was a wonderful dealership. They made a deal for us we couldn't refuse. They gave us enough money to pay off our truck so we could afford the payment for the cx-5. Everyone was so kind and professional. I would recommend them to anyone.
mspmrje
Jul 27, 2013
It was a great experience Mr. Bevilacua answered all my questions and explained in detail all the things that I needed to know. When I bought my Honda Fit it was easy and simple. This made it a less stressful experience.
peduzzi
Jul 27, 2013
I had a great experience recently leasing a 2013 Honda Civic at Apostolakis Honda. Aaron, my salesperson, was very knowledgeable, friendly, and courteous. This was my first time leasing a vehicle at Apostolakis Honda and it certainly will not be my last.I will recommend to friends and family to see Aaron at Apostolakis.-Dave P.
bgreb23
Jul 24, 2013
Dave, It's always nice to say Thank You to someone who has been very helpful to you. Thank you so much for making my car shopping easy. I really appreciate your help, guidance, suggestions and patience throughout the purchase process and car presentation. Your friendly yet very professional approach was great. You are a great salesperson! I am enjoying my new car, the smooth ride is great! Also received a lot of compliments on it. Once again, Thank you.Sincerely, Betty G. P.S. Hope to see you again when I am in Warren. Please give Gary a pat on the back as well. I wanted to thank him for his help.
cmang
Jul 23, 2013
We first looked at the Accord more than a year ago when we weren't sure whether we were going to replace my car or my husbands. My husband bought the car that time and he has bought the same brand for 25 years. But Johnnie Bevilacqua kept in touch, calling from time to time to see if I was still interested in a car, so we felt we should give him the first opportunity when it came time for me to buy. It was a good decision. He put no pressure on us and gave us more than enough time, including test drives of two different models so I could compare the advantages and disadvantages of each. When I told him I wasn't going to buy that day, he didn't put any pressure on us and suggested that before we make any decision we come back and talk about a final price. We went to lunch, to another dealer, crunched some numbers and came back to Johnnie and said we decided to buy that day after all. We gave him a number that we thought was fair based on our research and he took it to the manager and returned quickly with an OK. It was the easiest experience we have ever had buying a car, and Johnnie gets credit for that. When we picked up the car a few days later, there were no surprises. He took us on a tour and introduced us to the the service manager and parts manager (both friendly and helpful). We finished the sale with Paul, who was friendly, professional and also didn't put undue pressure on us for add-ons. Johnnie went over the car with us , explaining everything we needed to know ( more than once on some things) and sent us on our way, telling us to be sure to contact him if we had any problems of any kind.
Colleen
Jul 19, 2013
Brenda Hawkins is the reason i returned to this dealership!!! She gave great service in sales and found the right solution for my needs I first saw her in 2005 and came back in June 2013. Finance department and the numerous errors made on my paperwork nearly made me walk. BUT because of Brenda Hawkins I stayed :) Thanks!!!!
cdidomenico
Jul 19, 2013
Brenda Hawkins is a great Senior Sales Associate!!!!I purchased my first car from her in 2005 and returned for my next in June 2013
rdevita
Jul 15, 2013
I greatly enjoyed my experience. The Honda civic is a great car. The sales staff was friendly. I feel like the deal was very fair.
dlsusa
Jul 3, 2013
We had a great experience with Derek Jeffrey in assisting us in buying our new Mazda. He was courteous and professional and truly helped us in the buying process. Great job.
dlsusa
Jul 3, 2013
Derek was the true professional during our visit. His knowledge of the vehicle and his courteous nature helped us in our decision process. Will recommend Derek and this dealorship to all our friends.
waldo6816
Jun 27, 2013
Just picked up my new Civic SI from Apostolakis. One of the best buying experiences I've ever had. Paul took me on a test drive and showed me the features of the car that many other slaes poeple at the other dealers did not. He did a great job in helping me to get the right price for for my purchase. Paul was great in showing the finer details of the car upon pick up and helped me set up the car for my preferences. Gary in finance worked with me and my less than perfect credit and got me a great interest rate which brought the price down even more. Thanks Guys!
JChristopher
Jun 25, 2013
The overall buying/leasing experience from Dave was friendly and simple. There was no hard pressure sale and the various financial scenarios/terms provided by Dave allowed us to make an informed decision that best fit our needs.
Pittner
Jun 17, 2013
Everyone was very friendly. Thought maybe could have done a little better on price but was satisified with offer and sale. Sales person was exceptionally knowledgable and friendly. Very clean and nice dealership.
Ednawilliams
Jun 11, 2013
From the time I walked in the door to when I drove my new Mazdz CX5 out of the parking lot, I was treated kindly and graciously. Every question was answered, and all my requests for the car were filled with care and efficiency. Bruce was very helpful and attentive to each need that I had. He was also very patient with all our questions, especially about finances. Joey in the service department was also helpful and listened to our suggestions and questions. Thanks to all who made our experience so positive.
Jenna Rovnak
Jun 8, 2013
I would absolutely recommend this dealership in a minute if I knew someone that was searching for a new vehicle. In addition I would send them directly to Paul Whitehouse. He set up my first Mazda lease three years ago and I went back to him this past Friday to turn the old car in for a new one! Paul was extremely helpful in the process BOTH times and he was also very kind. I felt comfortable asking him all the questions I needed to and at the same time i knew that he was being 100% honest and that he was doing everything he could in the process to make me completely satisfied and happy with my purchase rather than making a number from another customer! I would also like to mention that After finding out that my car insurance would increase by 100 dollars after purchasing my new car Paul referred me to insurance professionals that would help me find the best rate for my budget (and let me tell you... I'm paying less than I was with my first lease:D). Words seriously can't express how impressed and happy I was with Paul and the dealership. I would never think of going to another because I know that in the end I will have a great car and I will continue to get great service and know that I can go back to them with anything I need. Once again if you or anyone you know needs a new car and wants the best deal possible, GO HERE! YOU WILL BE HAPPY YOU DID!!!!!
Jennarovnak
Jun 8, 2013
I would absolutely recommend this dealership in a minute if I knew someone that was searching for a new vehicle. In addition I would send them directly to Paul Whitehouse. He set up my first Mazda lease three years ago and I went back to him this past Friday to turn the old car in for a new one! Paul was extremely helpful in the process BOTH times and he was also very kind. I felt comfortable asking him all the questions I needed to and at the same time i knew that he was being 100% honest and that he was doing everything he could in the process to make me completely satisfied and happy with my purchase rather than making a number from another customer! I would also like to mention that After finding out that my car insurance would increase by 100 dollars after purchasing my new car Paul referred me to insurance professionals that would help me find the best rate for my budget (and let me tell you... I'm paying less than I was with my first lease:D). Words seriously can't express how impressed and happy I was with Paul and the dealership. I would never think of going to another because I know that in the end I will have a great car and I will continue to get great service and know that I can go back to them with anything I need. Once again if you or anyone you know needs a new car and wants the best deal possible, GO HERE! YOU WILL BE HAPPY YOU DID!!!!!
Pjmiller
Jun 5, 2013
My husband and I had a great experience at Apostolakis Honda this week. My husband and I were looking for a new vehicle and we stopped by the dealership. When we walked into the dealership we were really impressed at how clean and welcoming it was. We were greeted by Paul Whitehouse, who was very professional and knowledgable about the SUV we were interested in. He took the time to explain to us how everything in the SUV worked and then we took it for a test drive which I fell in love with it. We decided on a color but they did not have it. He made a few calls and was able to locate one for us. We were thrilled.... We discussed financing options. The SUV arrived the next day late in the afternoon and Paul called to let me know. He suggested that we stop by and take a look at it if we wanted to. Of course we did and loved it. The next day we scheduled the appointment to pick up the car and that is when we met with John Bevilacqua. He also was very knowledgable and explained everything in detail. We then met with Gary Stribicki who is the Business Manager and we signed our loan papers. He explained all of the warranties and the extended warranties in detail which we purchased. We felt so comfortable with him. After we signed the loan papers John Bevilacqua went over the SUV features again and set my radio stations, set the bluetooth up and set my home address in navigation system. John then took for tour of the dealership and introduced us to the staff in the service area, parts area and showed us where to go if we had to bring the car in for anything. I have never experience anything like this before. I felt like royality. Everyone was so friendly congratualted us on our new purchase and told us to call with any questions we may have. This team at Apostolakis is outstanding. This was an amazing experience for me and I have never been treated so well by everyone. I spoke to the John who is a wonderful person and I told him how great his staff is..... I will never go to any other dealership and I will refer all of my family and friends...... Best customer service I have every received.
Ladkmom
Jun 3, 2013
We just purchased a Honda odyssey from Paul Whitehouse at Apostolakis and I have to say he was the nicest car salesman I have ever dealt with. I had called Apostolakis to inquire about the Odysseys after dealing with someone from another dealership that I wasn't happy with. Paul was very patient and spent a lot of time with me on the phone which I was impressed with, considering he hadn't even met me. My husband and I made an appt to meet with him and he showed us the Odyssey and went over every inch of the car and all the features, something the other salesperson never did, even though we had test driven the car at the other place. Once again, he was very patient and answered any questions we had. We never felt pressured to purchase from him but knew that if we decided to purchase he was the one we wanted to deal with. He made us feel very comfortable and we felt like old friends by the time we were done...LOL. it's taken me 10 years to convince my husband to purchase a Honda and now that we have I will never buy Chrysler again!!! I love my Odyssey!!! Thank you Paul and thank you Apostolakis for an awesome car buying experience.
Joe Malmisur
Jun 2, 2013
I was greeted with a friendly smile and a firm handshake, unlike other dealerships my wife and I visited. No pressure, very accommodating, great price, great car!Mazda appears to be listening to the American customer, excellent mileage, quality, and service.
Richard K.
Jun 2, 2013
It all started with a quote request over the internet. David at Apostolakis Honda Mazda was first to contact me even before the dealership opened. After that he worked with me to get a quote on the exact car of my dreams, the pricing was the best out of all who responded to me. Dave had to find me the car at another dealer and have it transferred. This all took only 72 hours. During that time Dave kept me informed of the progress of my car. When I showed up to purchase the car everyone was as excited for me as I was. Dave as well as the sales manager were very friendly. Dave explained everything about my new Miata Hardtop. I normally feel that purchasing a car is worse than going to the dentist but this experience with Apostolakis Honda Mazda was the most enjoyable that I have ever had.
rkraftjr
Jun 2, 2013
It all started with a quote request over the internet. David at Apostolakis Honda Mazda was first to contact me even before the dealership opened. After that he worked with me to get a quote on the exact car of my dreams, the pricing was the best out of all who responded to me. Dave had to find me the car at another dealer and have it transferred. This all took only 72 hours. During that time Dave kept me informed of the progress of my car. When I showed up to purchase the car everyone was as excited for me as I was. Dave as well as the sales manager were very friendly. Dave explained everything about my new Miata Hardtop. I normally feel that purchasing a car is worse than going to the dentist but this experience with Apostolakis Honda Mazda was the most enjoyable that I have ever had.
Raul
May 30, 2013
Enjoy doing business with Michael Adams. Very honest and straight up. This is my third vehicle in two years. I will be his customer for life.
Sfotoole
May 29, 2013
We originally wanted to purchase the Odyssey, but found that we were unable to afford it. However,the salesman patiently helped us (past closing hours too), and we were able to find another vehicle which would accomodate our family and budget. After driving the new CR-V for a few days now, my wife and I can attest that we are very happy with our purchase.
bitsko
May 20, 2013
My experience with this dealership and the staff especially Dave Parrish and Ralph Gilpin was the best I have e ver h.ad when buying a car . They t ook their time with me in explaining my paperwork and the functions of my car. I was also pleased that they showed me where my car will be serviced. I was very pleased with the service department and decided to have my car serviced there even though it is a little out of my way. Both Ralph and Dave sent me numerous E-mails to notify me on various details about my car. They also followed up with wonderful thank you emails. I have already told some friends who are looking to buy a car to absolutely go to Apostolakis Honda to get the best service around. I am very pleased with my car and my experience with Apostolakis. Thank You
Jessie
May 14, 2013
I was surprised to have such a great experience at a car dealership. In my experience, I've had salespeople say anything to try to get the the most expenisve car they can buy. The experience my husband and I had was the exact opposite. We came in to Apostoakis Honda not sure with what we want and they worked to help us identify those needs and find a new vehicle for a reasonable price. I would recommend Dave Parrish and Apostolakis Honda for anyone wanting to buy a used car or new Honda.
lovingmyhonda!
May 13, 2013
I am new to leasing cars but Brenda Hawkins made it very easy to fill out the papers and she showed me the features of the car! I love my car! I would never trade it for anything, except when I have to give it back in 2 years! But I will be going back to her to buy another one!
jessietuscano
May 13, 2013
Everyone at the Apostolakis Honda that we worked with was very friendly and down to earth. It felt like they were genuinely trying to help us meet our needs rather than just selling a product.
Dom C.
May 11, 2013
Dave Parrish was our salesperson. He was very friendly and knowledgable. The entire process exceeded our expectations. He has definitely earned my future business as well as my recommendation to others.
Dconti24
May 11, 2013
Very friendly and knowledgable. Dave Parrish has definitely earned my future business as well as my recommendation to others. Our whole experience has exceeded our expectations!
Fred, Traveler
May 9, 2013
My salesperson was Brenda Hawkins. She was knowledable of the car -- a Honda Odyssey touring model -- and wanted to fill my needs. Did an excellent job of follow-up to my inquiries, and carried through on all the promises. I am extremely pleased with her performance, with the dealership, and with the van. This is my third Honda Odyssey and I've liked each new one even a little more than the one before.
dwayneweimer
May 5, 2013
Excellent service, very informed about the vehicles on the market. Very caring and personable. I will buy my next vwhicle from him and the mazada dealership
Iquitabc
May 5, 2013
I was looking for a used car. I stopped at apostlakis honda. I knew that I was not buying the first car. I was first talked to by johnnie. He showed me cars that fit what I would maybe want. I could sense that he knew these cars. He made my day feel comfortable. I was thinking that I was going to fast. But Johnnie assured me the prices right the car would last and I would get a good return. I like my car very much. And would definitely recommend Johnnie to anyone. I feel I made the right decision.
nisabino
May 3, 2013
Excellent experience beginning to end... Ralph is very productive knowledgable, while Dave is friendly and took the time to show me all the new, awesome features on my new vehicle. Great job guys!
Borderblue
Apr 29, 2013
Thank you for the great service. We were actually surprised that you had 2 Honda Accords with manual transmission on the lot for us to test drive. I know when we first started the adventure in looking for the Accord (or any car with a manual transmission) you did listen and did again very pleasantly surprise us.
Borderblue
Apr 28, 2013
Thank you for the great service. We were actually surprised that you had 2 Honda Accords with manual transmission on the lot for us to test drive. I know when we first started the adventure in looking for the Accord (or any car with a manual transmission) you did listen and did again very pleasantly surprise us.
SueMotzer
Apr 28, 2013
Everyone ,especially the salesman, Paul Whitehouse was very friendly. As they have always been when I am having my car serviced, or once when I just stopped to have someone show me how to change the time on my clock. They take time to answer any questions I may have. Just always a good experience.Sue Motzer
SharenS
Apr 25, 2013
I have bought my last 5 cars from Brenda and will continue to buy from her. Brenda keep checking for months to get me the deal I wanted on this new Civic.
Suz1993
Apr 25, 2013
I have just leased my third Honda CR-V from Apostolakis Honda, and I continue to be very impressed with their commitment to customer service and satisfaction. Mr. Bruce Haviland was the sales representative I worked with when I leased my second Honda, and he continued to contact me to ensure I was happy with my car throughout my 3-year lease period. He was there for me again when I leased my current vehicle, which I picked up on Monday, April 22, 2013. He is a true professional who is dedicated to making sure his customers are not only happy with their vehicles when they drive them off the lot, but that they remain satisfied customers throughout their ownership of the car. I was also helped by Mr. Ralph Gilpin, who was also very knowledgeable and friendly.
g_marilyn
Apr 25, 2013
Knowledge and expertise regarding the car sale (Civic) was very good and would highly recommend this dealership to others.The salesman was very helpful and informing with loan and operations of vehicle.
TAM
Apr 24, 2013
John was a GREAT salesman! We decided on a New Honda Fit. They gave me a fair price on the car the FIRST time and a fair price on my trade in the First time. I can't say enough about how great this dealership is. I go on consumer reports so I know what a fair price is and I didn't even have to negotiate anything. Straight on good business!! Go here if you need a new/used car and see John Bevilacqua. I drove from Poland Ohio and it was well worth it.
HillaryAnn
Apr 24, 2013
I was very satisfied with my car salesman John Bevilaqua. He was friendly, knowledgeable, and answered every question I had. I feel he did all he could to get me a fair price for the vehicle I purchased. I will definitely refer anyone i can to Apostolakis and John Bevilaqua.
tam123v
Apr 24, 2013
John talked with me on the phone. Asked what I was looking for in my trade in. He answered all of my questions and gave me his number so I could call him with questions. I was uneasy about losing a lot on my trade in and told him that. The next day the head sales man talked with me and told me he would be fair and give me a good deal. Im sorry I can't remember his name but John goes to him for the deal and numbers. I went in and decided what car we wanted. John went and got me figures. The FIRST quote was fair (I go on consumer reports to know what to pay) and they gave me what I wanted for my trade. I highly recommend this dealer. EASY to handle. NO HASSLE. NO arguing. JUST FAIR prices. I highly recommend them and John Bevilacqua for sales.
leonedic
Apr 17, 2013
Brenda was a treat to work with. Very responsive and very quick to my questions.Moreover, she is very knowledgable about the products and did not waste my time.I would highly recommend Brenda to anyone interested in buying a Honda.
anvias1
Apr 14, 2013
Bruce and John were great to work with. Each listened to what I was looking for in a car and helped me make an informed decision. They did not try to sell me any "extras" and the entire purchase experience was quick and easy. I would recommend this dealership to friends and would definitely purchase from them again.
johnd525
Apr 12, 2013
My wife and I were looking for a new or used vehicle for several weeks. We had visited various dealerships during this time and looked over Hondas along with many other makes of cars in the process. Our search took us by Apostolakis Honda to check out the Honda line of cars. We were considering the Civic or the Accord. Our salesman (John Belivacqua) took his time going over both cars and helped us choose what would work best for our future needs. He also explained all the instrumentation along with other coimponents of the vehicles so we would have a good understanding of what each model had to offer. John also took the time to show us around the dealership....including the Parts Dept., Service Dept.etc. The whole team at Aposolakis were polite and with no pressure to make a quick sale. The finance manager made sure that we understood all the terms of our loan process and offered to go back over the loan details if we had any questions at all. We ended up purchasing a new 2013 Honda Accord and we are very pleased with our purchase. The Apostolakis team made the purchase easy and enjoyable......Thanks !!!!
Mahyemmike
Apr 12, 2013
Of all the cars I have ever bought, I have never felt so appreciated by the dealer as I did when I visited Ralph at Apostolakis Honda. I found them on the Internet when I was searching for the best price on a new Accord. Along with the best price I also found the best service. Ralph spent three hours with me going over all of the settings and making sure I completely understood my new vehicle before I left. I have never felt so confident about a purchase this large until I made a deal with Apostolakis Honda. I would recommend them to anybody looking to get the best price and service.
amy
Apr 11, 2013
I was very grateful to Mr. John Bevalaqua for dealing with me. John and the manager stayed after work for two hours working with the banks to get me the price that I wanted with what my credit score would allow. I left there hungry but also happy because I was driving my new car. I purchased a 2009 Honda Accord with only 72,000 miles on it. I love it every time I drive it. Thank you.
Satisfied
Apr 8, 2013
We bought a used 2006 Cobalt. After finding it online on cars.com at a good price I called for details. The car sounded good, so the salesman recommendeed a deposit be placed on it. The drive in from Cleveland was worth it. The car was cleaned up and had new brakes and 2 tires instaled and was ready to go. We took it home that day.
ck27
Apr 4, 2013
Buying my new Accord was a pleasant experience from the time I walked in the door and had the help of the entire staff but in particular my salesperson, Brenda. She was thoughtful of my needs and spent a lot of time with me. Everyone else went out of their way to make me feel comfortable. Been dealing at this dealership for about 30 years and have come to expect this.
nsedbank
Mar 28, 2013
I highly recommend Apostolakis Honda when choosing a car. The sales staff is very courteous, honest, and knowledgeable. Aaron and Ralph were so helpful and nice, they made my experience great.
nsedall
Mar 27, 2013
I am very pleased with the overall service I received from Apostolakis Honda. The sales team was courteous, honest and friendly. They were very knowledgeable and helpful to me. I truly reccomend this dealership to anyone looking for a Honda car.
Doc
Mar 26, 2013
Micheal Adams went above and beyond the call of duty to find me the exact car I was looking for.
zoexh
Mar 21, 2013
Excited to have my first Honda! This was such a great experience and it could not have been made easier. I highly recommend Ralph , he was fantastic! Fantastic service and help. Ease of purchase was a pleasure. Would definitely recommend to others.
pxh190
Mar 21, 2013
Excited to have my first Honda! This was such a great experience and it could not have been made easier. I highly recommend Ralph , he was fantastic! Fantastic service and help. Ease of purchase was a pleasure. Would definitely recommend to others.
AmyjWilson
Mar 18, 2013
We drove an hour and a half to get to this dealership and I will do it again whenever I need a new car! They where amazing and treated us awesome and the finance manager did everything he could to get us in the pilot we wanted!!!! I love my Pilot and I love this dealership! Aaron was great to work with and he was especially great to our daughter! This is the first Honda we have bought and I'm positive it won't be our last! Thank you guys!
Rebecca980
Mar 18, 2013
I already had my mind set on a Honda before I began looking and I'm glad I ended up here. The staff was friendly and exceptionally helpful. I felt comfortable from the start. John was great and explained all I needed to know without feeling pressured. I'm very happy with my purchase and will gladly do business here again. Thanks, everyone!
mrichteroh
Mar 17, 2013
I live a distance from the dealer so most contact was via internet and phone.. Dave Hall was great, answered all my questions about the Mazda CX-5 that I was considering and worked hard to get me the lease terms that I wanted.On the day of delivery, Dave actually came to pick me up (approx. 55 miles).We went over everything in the vehicle and I was introduced to people in the service and parts department.All of my questions were answered fully and I drove away very satisfied.I would recommend anyone in the market for a new or used car to give Apostolakis a try.
slnadler44
Mar 16, 2013
I already had my mind made up but Brenda went on my test drive with me. I purchased a 2013 Honda Accord Touring Sedan. She was very knowledgeable about the car. Although they did not have one on the lot they got me one within three days. The general manager, Ralph, did my new car orientation with me, because he owns the same car and he new the car inside and out. He explained every little detail. I left knowing everything I should know about my new car. I felt right at home in it and I just loved it. As a matter of fact I liked it better than the BMW I traded in. Everyone was just wonderful at Apostoulokis including my salesperson, Johnny B. who was initially busy, when I went for my first visit. Ralph was just the greatest ever!!!
Revmbv
Mar 13, 2013
My experience with this dealer and with Dave was the best I have ever had when getting a new car. I was treated with great respect, Dave worked hard to find affordable payments for me. We were even invited to share in the lunch that was provided for the employees. I would highly recommend this dealer and salesman.
Phyllis Dodson
Mar 11, 2013
Brenda is wonderful. She's knowledgable, experienced, PATIENT, and understanding. I appreciate her not "pushing" me when I needed time to think and re-evaluate my situation. THANKS BRENDA!!!
amvou
Mar 11, 2013
Brenda Hawkins was just phenomenal and made this process easy! This is the 3rd time I've dealt with her and would recommend her to others.
Salcar2
Mar 10, 2013
We bought a new CRV in 2010 from Mike Adams and asked for him specifically to handle the purchase of a new Odyssey in 2013. Both experiences were very positive. Mike is a true professional. He is informed, devoted to giving service, and attentive to detail. His approach is low-key, straight-forward, and reassuring. He follows up and stays connected. Car-buying is reportedly an ordeal for many people. Mike takes the terror out of the experience. We'll buy another car from him.
salcar2
Mar 10, 2013
We bought a new CRV in 2010 from Mike Adams and asked for him specifically to handle the purchase of a new Odyssey in 2013. Both experiences were very positive. Mike is a true professional. He is informed, devoted to giving service, and attentive to detail. His approachis low-key, straight-forward, and reassuring. He follows up and stays connected. Car-buying is reportedly an ordeal for many people. Mike takes the terror out of the experience. We'll buy another car from him.
Satisfied Honda owner
Mar 3, 2013
I have purchased several cars from Apostolakis Honda. I have had good sales people and not so good. My latest purchase was a 2013 Accord. My sales person was Dave Parrish. I would not hesitate to recommend Dave. The time it took me to decide on the model that fit me and that I even wanted to purchase a Honda Accord was a total of about 2-3 weeks. I exchanged many emails with Dave and he was always quick to respond. Car salespeople don't exactly have the greatest reputations, but Dave was as nice as I have ever dealt with. He took time to listen to my concerns and he seemed to understand that there is no need to fill every second with facts about the car. The Honda Accord is a sweet car!
322122
Feb 28, 2013
I checked three Honda dealerships via the internet and Brenda immediately made contact. When I told her I was on my way to the dealership she was at the door to greet me. Her honesty and effort to help me without being pushy was very refreshing. After taking a test drive I left to pursue other dealers. Brenda gave me the best lease offer for a 2013 CRV. We made the deal and delivery was exceptional meeting those I would be seeing in the future. I would recommend Apostolakis and Brenda to anyone interested in a Honda vehicle.
Mary-Ann
Feb 21, 2013
My Sales Rep, Mike Adams, was very nice and went above and beyond to make sure I was very pleased with my purchase of a new car. I would recommend anyone who is interested in buying a dependable vehicle to see this man. He will take the time to listen and make sure you are satisfied with any questions you may have about purchasing a new or used vehicle.
ashleyparrish644
Feb 13, 2013
I was very satisfied with everything about leasing my new car. Dave was very helpful and positive the whole time he was trying to get me a new car. I do not have anything negative to say about dave or the dealership its self at all.
Nick 9F
Feb 1, 2013
I was very impressed with our whole experience of leasing our new Honda FIT. We were met at the door and welcomed by our sales rep. John. From that moment on I felt very comfortable. There were no high pressure tactics used. I just left the dealership down the street that I have previously purchased 5 vehicles from and both of our sons each purchased one each. I was very loyal to that dealership and actually had a great deal on purchasing a 2012 VERSA at a very good price in the works but I just needed to do my own comparison between the Honda FIT and the Nissan VERSA. As with any new car I was impressed with both. At NO time did this Honda Dealer bad talk the other dealership or try to persuade me that I would be making a bad mistake, the choice was clearly ours right up to the final sign and drive. I never leased a car before so I was somewhat skeptical. I learned a great deal once it was explained in a very simple way by both John and Ralph. I actually learned something. What I was most impressed with was I never had a salesperson explain every detail about the vehicle I was purchasing. John went over everything with me and made sure I was comfortable with all the controls, options, owners manuals etc.on the car. When he showed me the vehicle dealer inspection report I was even more impressed to know that Honda takes the time to check each and every new car before they sell it, not at the assembly plant but right at the Dealership at which the vehicle will be serviced. Did I get the "BEST DEAL EVER", I don't know but I left that night feeling comfortable that I made a good choice.
happy new car owner
Jan 31, 2013
I had a great experience when i went to apostolakis to purchase my new honda civic. I delt with Brenda Hawkins. She was very helpful and listened to what i wanted. Everyone there made me feel very comfortable. I would recommend Brenda to anyone looking to purchase a car.
kessaleigh
Jan 30, 2013
Brenda was great to work with. She made me feel very comfortable and listened to what I wanted. She went out of her way to get me everything that I asked for. She also introduced me to the service department, parts department and others at the dealership. It made you feel like you mattered to them. I would recommend this dealership and this Employee to work with to anyone.
Lucy Hunt
Jan 28, 2013
We need a car because the transmission in our car wwas going bad. We went to several dealships and we felt we got the best deal for the money their.
Probe8court
Jan 27, 2013
I meant Paul Whitehouse at Apostolakis 6 years ago while I was waiting for my Accord's oil change. Paul has also been great answering questions and showing me the latest models (even when he knew I wasn't ready to buy). There has never been any pressure to buy and that's why Paul was the first person I went to when I was ready to purchase a car. Paul was patient and answered all of our questions. He knew that we were undecided between buying our 4th Accord and a CRV. To help us with our decision, he put the two cars side-by-side for us to compare and we took both for a test drive. We decided on the CRV. Paul was awesome through the car process, making sure we were satisfied with our decision. He also knew our schedule was tight, so he even went to the dealership on his day off to make sure he was there and the car was perfect for us to pick up. We arrived right when Apostolakis closed and Paul was very patient with us. He made sure to review the features of the car with us before we drove it away. I have recommended Paul to other friends and will continue to do so.
Probe8court
Jan 27, 2013
I have dealt with Apostolakis since 2004 when I began taking my 98 Accord in for service. I meant the Paul Whitehouse 6 years ago while waiting for my car. There was never any pressure to buy, but he has always been willing to show me the latest models, explain the changes and always made sure he was available for questions. When I decided to make a purchase, he was there for the entire process making sure we were happy with our choices and at the same time explaining the car in great detail. Paul even worked on his day off to make sure he was available when it fit in our schedule. He has been awesome to work with and is the first person I refer friends to when they are ready to purchase a car- new or used.
Kurt Ingalls
Jan 26, 2013
My wife and I were very pleased at the knowledge and patience Michael gave us during the process of leaseing our Mazda6. We drove several vehicles and each time Micheal had good information to offer and yet we didn't feel any undo pressure to make a decision to buy. He was more than willing to make our day a pleasant experience as well his manager Dave.
Unhappy Customer
Jan 25, 2013
My husband bought a 2007 Dodge Nitro last year. Drove off the lot and before even getting home, the low tire pressure light came on and we discovered the right back brake light was out. The plastic on the drivers side close to the pedals was broken. Not discovered until we got the vehicle home. The low pressure light just stays on and does not go off. Last week, my husband accidently put down the back window instead of the drivers window. Something malfunctioned with the window and it will not stay up!!! At all. Made some crackling noises and is now broken. This happened simply while trying to slide the window back up. Yesterday the rear windshield wiper broke, just out of nowhere. Not only is the vehicle basically falling apart after a "guaranteed thorough 90 point inspection" but the customer service was awful. My husband accidently left his garage door opener in his traded car. I called our salesperson at least three times requesting the remote. I was told that he would fed ex it out the first time and after that I haven't had a response to my calls. I have never experienced so many problems from purchasing a vehicle. I understand that this is a used vehicle,however, these things really should have been inspected. I have a van the same age that I purchased from a different dealer a few years back and have had NO problems with it. They also call OFTEN to see how I am still liking my vehicle. Wonderful service there, HORRIBLE here. NOT RECOMMENDED!
aldermanb31
Jan 24, 2013
My husband bought a 2007 Dodge Nitro last year. Drove off the lot and before even getting home, the low tire pressure light came on and we discovered the right back brake light was out. The plastic on the drivers side close to the pedals was broken. Not discovered until we got the vehicle home. The low pressure light just stays on and does not go off. Last week, my husband accidently put down the back window instead of the drivers window. Something malfunctioned with the window and it will not stay up!!! At all. Made some crackling noises and is now broken. This happened simply while trying to slide the window back up. Yesterday the rear windshield wiper broke, just out of nowhere. Not only is the vehicle basically falling apart after a "guaranteed thorough 90 point inspection" but the customer service was awful. My husband accidently left his garage door opener in his traded car. I called our salesperson at least three times requesting the remote. I was told that he would fed ex it out the first time and after that I haven't had a response to my calls.I have never experienced so many problems from purchasing a vehicle. I understand that this is a used vehicle,however, these things really should have been inspected. I have a van the same age that I purchased from a different dealer a few years back and have had NO problems with it. They also call OFTEN to see how I am still liking my vehicle. Wonderful service there, HORRIBLE here.NOT RECOMMENDED!
tbiokish
Jan 22, 2013
My Sales Consultant, Aaron Spahlinger went above and beyond the call of duty to make sure that my customer satisfaction was nothing but the best. I highly recommend Apostolakis Honda and Mr. Spahlinger for a Sales Consultant. He showed a high manor of professionalism and loyalty to his customers and he would do everything in his power to make sure that I was happy with the deal and the car itself.
tkish
Jan 22, 2013
My Sales Consultant, Aaron Spahlinger went above and beyond the call of duty to make sure that my customer satisfaction was nothing but the best. I highly recommend Apostolakis Honda and Mr. Spahlinger for a Sales Consultant. He showed a high manor of professionalism and loyalty to his customers and he would do everything in his power to make sure that I was happy with the deal and the car itself.
tylerksh
Jan 22, 2013
My Sales Consultant, Aaron Spahlinger went above and beyond the call of duty to make sure that my customer satisfaction was nothing but the best. I highly recommend Apostolakis Honda and Mr. Spahlinger for a Sales Consultant. He showed a high manor of professionalism and loyalty to his customers and he would do everything in his power to make sure that I was happy with the deal and the car itself.
Carrollmc
Jan 20, 2013
This salesman exhibited a strong knowledge of his product and was the #2 reason we purchased our new car. The #1 reason was Honda is a great machine?
Amp1028
Jan 16, 2013
As a woman purchasing a car, it's so nice to be treated with care and respect. From the time I spoke with CJ until the completion of purchasing the car I had nothing but positive to say about my overall experience.
KOzan
Jan 14, 2013
I could not be more pleased with the price or the quality of the car I was helped in getting by this dealership. Everyone was extremely friendly and helpful throughout this very important process, and it made this difficult task much easier.
Happy family
Jan 4, 2013
Hello, I normally don't do these type of reviews but I felt the need to let other people like me know that Apostolakis Honda is a great place to do business!! My husband and I have terrible credit, first and foremost. We were both laid off, lost our home and were struggling to make ends meet for the better part of two years. We are both working now and had saved up a few hundred dollars to try and get our credit re established for a car. After going to 5 different dealers and basically getting told NO, laughed at and shown the door, we stopped into Apostolakis Honda and met with Dave (forgot his last name but he was a Marine) after we had called first. On our initial phone call to the dealership, Dave instantly made us feel like we were part of his family. He took the time to answer my questions, give us great advice and set the appointment time that worked for both of us, which was later in the evening, almost closing time at 8:30pm. After spending about ten minutes with Dave, he already had most of the process completed and offered to show us two vehicles that he thought would work for our budget and the bank. We chose the car that my husband and I liked and then we were in to see the financing person Gary who handled all of our papers. we ended up leaving around 10pm and we never once felt like we should be hurried out because they were closed. We were amazed that we could get approved and get a car we liked. one other dealership said they "thought" they could get us approved and told us we had to get a 2007 minivan for like $500 per month. That wasn't going to happen. Dave and Gary got us everything we wanted and made us feel like the best customers in the world. If you have hit tough times and your credit is less than perfect, I promise you this is the place to go. I'm so glad we did and we are gonna tell everyone we know to do business with Dave and Gary. Thanks guys for making our Christmas so wonderful. Our kids love our new car and now I'm not embarrassed to drop them off at school in our older one. lol.
franke.h1
Nov 4, 2012
WAS TOLD O7 ACCORD HAD A MULTI POINT INSPECTION, AFTER PURCHASE THEY THEN FOUND A BENT WHEEL RIM AND BROKEN DRIVER SEAT WHICH OF COURSE THEY NEW NOTHING ABOUT. WHO DOES THE INSPECTIONS STEVIE WONDER OR RAY CHARLES? I BROUGHT MY ACCORD IN FOR THE 60,000 MILE MAINTENANCE AND WAS TOLD BY THE SERVICE MANAGER SHE WOULD NOT GIVE ME A COMPLETED 60,000 MAINTENANCE ON THE LAST INVOICE OR ANY INVOICE. HOW DO I EVEN KNOW WHAT THE REQUIRED MAINTENANCE WAS IN THAT SHE DID NOT GIVE ME A CLEAR DESCRIPTIVE PRINT OUT OF WHAT WAS REQUIRED. THERE SEEMS TO BE SOMETHING A LITTLE UNETHICAL ABOUT THE METHOD OF OPERATION THERE. SHE SAID THE INVOICES WOULD SHOW I DID THE MAINTENANCE. THEY ALWAYS SEEM TO FIND SOMETHING TO SERVICE , I WAS TOLD THE WIPERS NEEDED REPLACED AND THE BATTERY. THE WIPERS ARE FINE AND I WILL DO THE BATTERY MYSELF IN THAT I CANNOT TRUST THEM. I GOT THE WIPERS FROM THEM A YEAR AGO AND THEY WERE HARDLY USED. I FEEL I AM BEING TAKEN BY SOME KIND OF EXTORTION SCHEME.
Consumerprotector
Aug 27, 2012
First, this dealer practiced the old bait and switch. My son went there to purchase a vehicle he was told on the phone was silver with a black interior. This was the bait. When we got there, the vehicle did not exist. That's the switch. They try to sell you a different car. While they said it was a mistake and apologized for the error, it seems very unlikely to get this wrong. They salesman said he went out to the vehicle to get the mileage and sat in the car. The actual color is a very light grey, not even close.Second, they would not even give us the Kelly Blue Book trade in value for a vehicle in fair condition. Which the car was Kelly Blue Book definition.Third, Paul became visibly annoyed when I recommended to my son not to purchase the extended warranty plans and gap coverage. Most of the benefits provided in these plans are covered under insurance or other roadside assistance companies like triple A. He was very condescending.Next, they would not give my son the Graduate Program financing. Paul said he never used the program and didn't know how it works. He seemed puzzled that we were even asking about it. Even though, there is a big sign on the door you enter and they have brochures explaining the program in their showroom. Paul immediately began reading the brochure and appeared to be thinking of reasons not to apply it. My son meets all the qualification criteria, but we did not have the documents (pay stub and copy of diploma) with us. When I complained and told him I was not happy about it, Paul threatened to pull the deal off the table. They would not release the vehicle subject to us sending them the documents. They blamed Honda Financing and said they had to have it approved and Honda Finance was not open on Saturday. My son was approved for standard financing.I would not recommend this dealer to anyone!
steeler fan
May 29, 2012
I'm 48 years old and buying a car from apostolaski honda has been the most pleasant experience by far. they explained everything very well with the car. thanks guys
Civic fan
Apr 14, 2012
I traded my 2009 Civic Hybrid recently based in on a call by our prior salesman Ralph. He is now the salesmanager. We decided to trade the Hybrid, as it did not fit my needs any longer. My salesman, Bruce, was professional, considerate and took the time needed to explain in detail the 2012 Civic I purchased. The whole experience was excellent and effortless.
faithman39
Feb 5, 2011
i visited Apostolakis Honda today looking for a car for my wife . We had bad credit and other dealerships wanted to get us in a car that we didnt want for 6 years payments. but this dealership was different . the salesman paul whithouse was great , he really listened to me about what i wanted and what i could afford.. the end result was i got 2 autos 1 new honda civic and a used pickup with a credit score of 614 WOW .. Paul even bought me lunch ( thanks Paul) i would recommend this dealership and salesman for thier no pressure sales . thanks paul for restoring my faith in customer service.. Rick
meghanlb
Nov 17, 2010
I was incredibly pleased with the service i received at this dealership- three different people worked together to put together the trade-in and sale, and every one of them were kind, and helpful. i never felt pressured and left a very happy customer! Paul was prompt in replying to my internet inquiry, and when i arrived, Richard was more than happy to take me on a test drive while Paul helped another customer. Both were very knowledgable about the cars and answered every question i had. Gary worked hard to get me financed and put me in a car that i love with a payment that i am comfortable with. I intend to recommend them to every person i know who is looking for a car. Thank you, Apostolakis!
Sisra
Nov 6, 2010
After researching the new Honda Accord and visiting several other dealerships, I went to Apostolakis and was wonderfully surprised at the friendly and courteous way our salesman, Paul McKay, did business. He did not use high pressure tactics nor talk down to us in an insulting manner. Rather, he explained the car's features in great detail, focusing on all the safety conveniences, and professionally demonstrated the vehicle with the utmost knowledge. We were so impressed and pleased with Paul and his welcoming attitude, we bought the car that day, without hesitation. And unlike so many other dealerships which were highly rated on this site, I must say the Apostolakis and Paul McKay surpassed every one we visited in every way. I strongly recommend this dealership and Paul especially for anyone who does not tolerate insincerity or high pressure intimidation. Paul was comfortable to deal with and we will definitly return in the spring for another vehicle. Thanks again Paul!!!!!
bcrouch
Feb 2, 2010
After taking the car in for a repair on a broken bolt in the drive shaft that was quoted to us at $108.00(not covered under our warranty of course), Apostolakis called several days later. We assumed the call was to tell us that it was finally time to pick up our car. Wrong! Instead we were told that our car had been broken into, two windows had been broken out, our security keypad had been broken, and our GPS had been stolen. They told us that it was, "not their problem", and we are now facing $1000.00 in deductibles for what was orginally a $108.00 repair! We STILL don't have our car back.
valley71
Jun 28, 2009
When purchasing a big purchase, I like to do my research. I like to get as many prices as possible so I can compare and educate myself as to whether or not I am getting a good deal. I received a quote for a new car from another honda dealership and then I made the huge mistake and I went to Apostolakis. The sales person put me on the defensive. He asked me why I went to his dealership since I live in Youngstown. He pressured me to do business with him when all I wanted was a quote. He wanted to close the deal after I told him that I was just getting information together.He did not give me a quote because he said there was nothing stopping me from going to the other dealership so I can get a better deal from them. He did not want to play one dealership against each other. That was not my intention. I just wanted to shop around so I could get the best deal and I planned on giving the the dealership who treated me the best the business.Had he not pressured me and had he not make me feel as if I was a criminal asking for a quote, I would have seriously considered to buy a car at Apostolakis. He bad mouthed two other honda dealerships and just sang the glories of Apostolakis. What a typical car salesman, he was awful. I left the dealership feeling as if I did something wrong and did not appreciate how he treated me. I will tell all my friends who are considering a new honda to not go to Apostolakis. This employee needs to put himself into the customer's shoes instead of being an overbearing bully. There is nothing wrong with doing research and with getting other quotes. He needs to realize being a jerk won't win you any business.If you are looking for a new honda, don't waste your time with this dealership. It made me not to even want to buy a new car. I'm sticking with my old car and will save 20k.
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