Used Cars for Sale at Archer Kia in Houston, TX

Gerardo

Oct 22, 2016

I enjoy coming to Archer Kia for all my maintanence work because the people are nice, helpful and quick. Thank you

Ashley

Oct 17, 2016

It was very fast service and the people that worked there were very nice and helpful. I also enjoyed their waiting room, with free water and wifi

Kevin

Oct 15, 2016

Friendly professional service. Waiting are nice, wifi available, drinks and snacks offered. The work was done quickly, my car was ready quickly and was clean.

Sherry

Oct 15, 2016

Great service, very nice to me and explain everything well as well as making me feel like a valued customer

Olinda

Oct 13, 2016

Prompt and courteous. Beau Mathews is a wonderful service specialist. He promptly returns all phone calls, and also delivers as promised.

Rebecca

Oct 12, 2016

Car was serviced within time I was quoted. Waiting area was comfortable. I appreciated that I wasn't approached by any sales people like I had been at another dealership.

Steven

Oct 11, 2016

Ease of process, friendliness., fast. I took 2 cars in, one right after another. Thought it would be all day . In no time we were back home with the entire afternoon to relax.

Marie

Oct 8, 2016

fast service great customer service, total communications from advisor pleasant cashier, prompt delivery of vehicle, clean dealership and friendly employees

Patricia

Oct 8, 2016

Bo and Richard are always kind, efficient, and a pleasure to deal with. Car repairs are done quickly and the price always seems very fair.

Alicia

Oct 5, 2016

I was amazed at how fast i got in and out of there once the decision as made to purchase the vehicle. The entire team was AWESOME.

Sandra

Oct 5, 2016

Great service at a reasonable cost! The staff at Archer Kia was responsive, worked me into the schedule quickly and got all my concerns resolved in record time. I really appreciate their flexibility and care for my safety and my car.

William

Oct 4, 2016

always friendly and promt doing what service is needed the price quoted is right and clean space to wait for your car

Alberto

Sep 30, 2016

I liked the customer service from the beginning. At first i was told i had to wait an hour and 45 minutes but i ended up waiting less than an hour.

Carolyn

Sep 30, 2016

Fast service & polite attendants. Nice waiting area with coffee, water & snacks available. Very pleasant atmosphere and comfortable surroundings.

Richard

Sep 30, 2016

Love this service dept. best in town , they are truly concerned with my needs and make sure I am happy

Praveenkumar

Sep 28, 2016

They seemed very honest. No uneccesary repairs were suggested so I feel like I can trust them. Would take my car there again.

Sharron

Sep 27, 2016

I was told the price, what the service entailed, and how long the service would take. The service staff is friendly and helpful.

Si Mei

Sep 23, 2016

Good service. When I pick up my car, someone would drive that to the front of the door. And people are friendly.

Dean

Sep 22, 2016

The service technician who wrote me up was very cordial. The gentleman who wrote me up was one of the bright spots. I would suggest that you invest in a person whose job it would be to hose off and tidy up the car, so the customer would be hit with a nice first impression when they arrive to pick up their car.

Kiagirl

Sep 21, 2016

We had been shopping for months and when I say shopping, I mean getting the run around... UGH ! So, I decided to call Archer Kia, spoke to Meg, and I actually got an honest " Out the Door Price " w/ no ++++ added on ! We went in that same day and I drove home in my Brand New Kia ! Thanks Ya'll :)

Linda

Sep 21, 2016

Courteous serviceProfessional and friendly personnelService performed in a timely mannerClean facility; ample reading materials; immaculate restroom; comfortable seating; availability of refreshments

Alida

Sep 20, 2016

very informative and helpful. Changed my oil in a timely manner, vacuumed my car when they were done and I was not even expecting that. A nice touch, thank you

James

Sep 20, 2016

1. Friendly people 2. They listened to me explain my problem as best I could 3. Fast service, much faster than I thought would occur 4. Solved and corrected my problem

Ali

Sep 16, 2016

When I asked to speak to the manager, he was their to help. I asked for coupons since we did not receive any through the mail and Gary, the service manager at Archer VW was able to assist including the Director of Service of both Archer VW and Archer Kia named Chad helped at Archer Kia's Service department.

Russ

Sep 16, 2016

Greeted at the door, and salesperson was very friendly. The pre-scheduled meeting allowed the driving of the selected vehicle. Enjoyed the experience, and may go back again.

Sherri

Sep 16, 2016

Javier was straight forward and helpful. He made sure my problem was resolved and did everything he said he would. I also loved my car being vacuumed!

Darron

Sep 14, 2016

They Adler always courteous and get the work quickly. Do a great job and good facilities. I would recommend Archet Kia to everyone.

Jesse

Sep 14, 2016

It was prompt. So far so good with the quality of work. Kia is a good quality vehicle that I would recommend to all people.

Mary

Sep 14, 2016

The care they showed me and my car was a great experience will go back. And recommend my friends to go shop for a new car at archer kia

Jorge

Sep 7, 2016

Excellent service ,,really fast service,everyone polite, greeting customers,, all personal is professional, beau was my service manager,he was awesome, he did explained details on all job done,

Nakia

Sep 7, 2016

wait time minimal, everyone is nice and polite and BO is awesome.!!! He is by far the BEST service advisor I have come in contact with that genuinely cares.

Michelle

Sep 5, 2016

The only thing I would want tt change about my experience is the service technician did not tell me if anything was or wasn't wrong with my car. On the receipt I failed one check point and things writing was not legible for me to understand its severity. I take it that it wasn't a big deal since nothing was mentioned, but I recommend giving good reviews if the car passes inspection just the same if fails.

David

Sep 3, 2016

Best KIA dealer I have ever been to. They treat you with respect and they care about your business. Would not take my KIA anywhere else.

Richard

Sep 3, 2016

The service manager, I believe his name is Javier, was very informative and polite. The oil change was done quickly. Payment and check out procedure as quick. Office personnel were very polite.

Lynn

Sep 2, 2016

The service rep, "?" I don't remember his name, but he was so personable and friendly, laid out everything that i needed to know without any concern.

Rachel

Sep 1, 2016

Going to archer Kia in Houston, Tx was an experience of personal service, clean atmosphere free water and I was able to work while waiting as there was free wifi. Thank you!

Temisha B

Sep 1, 2016

Geoffrey Alldred was a great sales consultant! He made sure we were comfortable and he got us the greatest deal possible. Thank you for sealing the deal for us!!

Jerry

Aug 29, 2016

It was quick and easy. My first experience with the service department was most pleasant. The Service Manager was friendly and efficient.

Sawana

Aug 28, 2016

In & out quickly, Fernando is the best service tech in the land! Shout out to the service team, they're pretty awesome, too.

Jill

Aug 26, 2016

The service department representatives were very nice and listened to my concerns about my vehicle. I live 5 minutes from another dealership, and this dealership is 20 minutes out of my way, but I will always bring my car to Archer Kia if the service continues to be this great.

Kurt

Aug 23, 2016

quick - in and out ! They performed the required recalls really quickly. I dropped off at 7am and got a call before 12pm saying it was ready.

Sheila

Aug 23, 2016

The sales representative was wonderful and little high pressure. I didn't find the the sales people to be very friendly, though.

kim

Aug 21, 2016

I wasn't even planning to buy a car that day. the dealership called me and had someone looking for the make and model of car I had purchased a couple of years ago. They asked if I was interested, so I went in. They put me in the same car but a 2017 for the same payment! I was not there too long and I have a brand new car! This is the 5th car we have bought from the same dealership because they make car buying painless!

Andres

Aug 20, 2016

Our sales person Guillermo, was extremely helpful and well informed about all the vehicles' features and characteristics. This is our third time buying from Archer Kia and they always have a great service, but this time Guillermo was the best of all. Thank you guys for an excellent shopping experience. Will be back next summer to replace our second car.

Linda

Aug 16, 2016

Courteous employees, I was given a detailed account of the services to be done, before & after the appointment. The lady at the checkout was very helpful.

Nicholas

Aug 15, 2016

Free Wifi, Coffee, and friendly staff. One recommendation, need to offer car wash, when service is complete. Fort Bend Kia washes car and vacuums.

Shekea

Aug 14, 2016

I was very pleased with service. Great job. No improvements needed. Keep up the great work. Thank you for your service.

Jauana

Aug 9, 2016

Very friendly service. I was offered me a free oil change. My original dealer didn't even offer me that. Thank You.

Betty

Aug 4, 2016

My salesperson, Casey Spence, was very knowledgeable about the product that he was selling and shared that knowledge with me to empower me to my a decision to purchase my car. He was not pushy unlike my past experiences with sales staff at other auto dealerships I have visited. I was confident that I made the best choice in buying my vehicle. It was a pleasure working with Casey. I have already referred a family member to Casey for their auto purchase.

Darlene

Aug 4, 2016

I went in for a Texas state inspection and everything went smoothly. I was told approximately how long it would take and to take advantage of the customer lounge. All went well.

Nakia

Aug 4, 2016

Beau Matthews was quick,honest and has great customer service. I do not see why my review needs twenty words that is a pain.

Tyagarajan

Aug 4, 2016

Service rep was clear to recommend what is required and quick. Service was completed on time. The wait was minimal

Catrina

Aug 2, 2016

Please, by all means, keep up the great work! Everything was great! Everyone was very pleasant, courteous and professional. Great work!

Deanna

Aug 2, 2016

I had the best overall experince at KIA this was my first time bying a car and I really thought the process was going to be awlful they were very kind asked what I was looking for and what I could afford they didn't try to get over, the whole process was done in less than 90 minutes.

Audrey

Jul 31, 2016

Friendly..Timely....please don't make this a written disertation. The Optima is very well built. The quality is excellent. There 20 words...

Dayle

Jul 31, 2016

Everything from beginning to end. Make sure the coffee is hot. Everyone updated on the UVO app. More selections on TV to watch. I think that would do it should have used up my 20 words by now. And this should be less words

Terryk

Jul 29, 2016

I do not know how much better it could have been. No hassle no fuss great job!!!!!!!!!

Brittany

Jul 26, 2016

Great people and very knowledgable! I will be back for my third vehicle one day for sure. So go to archer Kia!

Jenny

Jul 24, 2016

Excellent service & nice people. I would be back again. I was also looking for a new car. Maybe next year or so.

Tamou

Jul 24, 2016

Service team being truthful. They did the best with what they had. The service team tried their best with what Kia gave them.

Dorothy

Jul 22, 2016

Scheduling service on line very convenient. Time for mileage check just one hour and I could get in and out to get my shoppimg done

William

Jul 21, 2016

very good seller fast paperwork thanks recommend 100 % ilike my car, enyoy all day day , i recommend all my friends

Ashley

Jul 15, 2016

The service was great. The employees are very nice. They make experience better every time i come. They also keep me informed about my car and answer all my questions that i may have.

Linda

Jul 15, 2016

Greeter was very friendly and informed me up front how long the expected wait time would be. I also appreciated that there was wifi and it was easy to access.

Janice

Jul 10, 2016

Great very clean and the staff was very helpful. So I will recommend a few of my friends to that location to buy there next car.

Yong

Jul 10, 2016

The service advisor is great. I had the same gentleman last 3 visits and he is very informative, on time and courteous.

Colleen

Jul 9, 2016

The quickness of the trip and accuracy of how well they did their job. They did their job well and I'm impressed.

Joanna

Jul 9, 2016

Everything was done right the first time, the staff was helpful and it was all done on a timely manner.

Martha

Jul 9, 2016

The amount of time they took to service my car was exactly what they said. I didn't even feel the time go by when they were already calling me to recievey car back. So great job guys!

Rohan

Jul 9, 2016

Javier did a good job called me back with updates on the car service was good. Called with status and took care of repair no problems

Deborah

Jul 7, 2016

Speedy courteous service helpful agents not a drawn out event didn't take all day to finance to get papers done and out the door

David Ciarella

Jul 6, 2016

I was dreading the experience of buying a new car, but this was pleasant and fair all the way around with little, if any, pressure. Only 500 miles so far, but the Optima is doing great.

Linda

Jul 6, 2016

very satisfied....appreciate how they took care of my car whenI just dropped in with problem with my battery.Replaced battery after testing. Very happy with their help

Pha

Jul 2, 2016

I came to Archer Kia for my oil change for my Kia soul and the clerk lady was very helpful while try help save money.

Michelle

Jun 29, 2016

friendly staff, i have been going there for years and feel I am getting reliable service and have been happy

Shawn

Jun 25, 2016

Javier and Hugo are awsome I love those guys.They really take care of me . Their customer service is great! Please keep those two around for a long time to come.

Patrick

Jun 24, 2016

This was my first trip to Archer Kia. I purchased my vehicle in another state. The staff was friendly and courteous and my vehicle was completed sooner than promised.

Deborah

Jun 17, 2016

Professional personal friendly service by sales agent; furthermore, everyone was cordial. My Sales representative made the process so worthwhile. The agent provide one on one attention without pressure. I have dealt with this agent at Archer Kia for two leases and two purchases. In all cases I have always received outstanding personal services and outstanding vehicles! Thank you Archer Kia.

Linda

Jun 10, 2016

I was greeted promptly by a friendly and professional service rep. The waiting area was neat, clean, well stocked with water, coffee, snacks, reading materials, and of course, a TV. The wait time was most reasonable.

Laura

Jun 7, 2016

My experience overall was great. From the time I pulled up into the service area until the time I left the dealership, I was happy with my interactions with the staff. Beau took the time to explain the maintenance on my car and answered my questions.

Angelyn

May 22, 2016

The young man that help me, was very polite, he let me know exactly what was wrong with my Kia, what did I want to do about it, how much it cost, and how they was going to fix the problem.

Thomas

May 21, 2016

my wait time was just as you said it would be and I was pleased that you took care of the door handles for me. Thanks for the discount

Joyce

May 14, 2016

Serviceman explains all up front. Especially the cost of the scheduled maintenance. I would also think they would do the same for repairs. That is very important with todays economic pressures facing people like myself who live on a fixed budget. It is very much appreciated. No surprises our hearsay not be able to take.

Ying

May 14, 2016

It took a little bit longer for an oil change. The service personnel is courteious and helpful. Service area is quiet and clean.

Jorge

May 13, 2016

Everybody was friendly and polite..service was really fast .service mgr was excellente...cashier has an excellent customer service..I feel great doing my oil changed.

Shauna

Apr 29, 2016

Chad Harkins our Salesman was so great! We felt very at home at Archer Kia. Very honest, to the point and just wants to help you find the right car for you and your family. I would definitely refer my friends who are looking for a new vehicle to go see Chad Harkins at Archer Kia!

Addam

Apr 26, 2016

Carl was great. I am a return customer and knew what I wanted. The entire staff made he purchase painless.

Daniel

Apr 26, 2016

Quick, always friendly and helpful and professional. The folks over at Archer Kia have always made it easy for us to drive our Kia's.

Karen

Apr 22, 2016

I was greeted immediately, service was completed faster than anticipated and the car was clean when I got it back. I believe the prices charged for the services received are fair.

Dean

Apr 13, 2016

My drive in and write up went pretty fast. I was contacted when the car was finished. My car was washed and cleaned up a bit, which I appreciated.

NIKE LEUNG

Apr 12, 2016

Totally, I have 6 Kia vehicles in my life and bought three cars from Archer Kia. Never had any problem with any other dealerships but having a horrible experiences with Archer Kia.1. Didn't know what happened after the service, the Bluetooth system of my first car was cut on and off but the service dept blamed on me because I had 3 different types of phones from 2 different service providers so that's why causing the problems. Finally, asked Kia headquarter to get involve and spent almost 8 months back and forth for the replacement to solved the problem.2. When I took my second car to Joe Myer Kia for the second oil change, Joe Myer stated the technician of Archer Kia was over tighten the drain plug and rotated itself, needed to replace the oil pan instead.3. When I took my third vehicle back to Archer for the first oil change and tire rotation today but the service manager stated the technician was damaged the right side mirror, passenger-side front door and back door when drove in to the shop.I just can't believe what happened to all my vehicles at Archer Kia, and I would never ever take my vehicles back to this dealer forever.

Darryl

Apr 9, 2016

They were upfront with me in telling me that my service was going to take a while and I needed to leave the car. So when I brought the car in the next morning they took very good care of it and now it runs great. they even vacuumed

Nancy

Apr 9, 2016

I like the time frame given to costumers. I like to be told what my expected wait time is for my services and for it to be that. Gary is great with all customers, very professional.

Ivey

Apr 1, 2016

They said my wait would be about an hour and 15 min but it was only 45 maybe loved the quick service

Shawn

Mar 27, 2016

my overall experience with hoviar and hugo was absolutely amazing thosea guys are great! in fact they will be the only two guys I deal with as long as I come to your dealership and as long as they are there again those guys are great with outstanding customer service and skills they deserve a raise

Nancy

Mar 18, 2016

Car was ready quickly. People are very friendly and knowledgable. The waiting room is comfortable and snacks are available to purchase.

Adeleke

Feb 25, 2016

Soon as you pull in the service department,the employees greet you and take down everything that you want done and give you the prices. They always tell you what else should be done and they don't do anything without confirming it with you first.

Natalie

Feb 24, 2016

I was very happy with my experience here. Everyone that I came in contact with was friendly. They worked with me to get the exact car I wanted and made everything go smoothly. I take my car here for all schedule maintenance and I'm very happy with the service I receive in that department too. I would recommend them to anyone!

Sandra

Feb 23, 2016

It's quick in-and-out, no long waits. Everyone knows me. I go in the waiting room (well appointed with snacks, TV, etc.), start on some reading, and my car is suddenly ready! Richard (manager) is super nice. It's totally a comfortable experience and I honestly don't mind going for all my oil changes and other services. Prices are good also.

Latoya

Feb 15, 2016

Good customer service. Fast service. I had a wonderful experience. Especially on a Saturday morning. I even called last minute for an oil change appointment. Very friendly service.

Karen

Feb 9, 2016

Meg was amazing. Best customer service ever. I am in sales/customer service so always pay attention to how others perform. She was on her game. Adam and Ryan were also very nice and efficient.

Rachel

Feb 5, 2016

I liked the friendliness and the quick service even though I took my car in for maintenance last minute. I will definitely continue to bring my car back for any type of maintenance I need Im the future.

Camille

Feb 4, 2016

Two visits--one to see the 2016 Kia Soul and pre-ownedKia Souls. 2nd visit to test drive after getting moreinformation on the phone. Each step in the processconvinced me of the right decision.

Nakia

Feb 3, 2016

I love the fact that my service coordinator Bo is very knowledgeable and genuinely care about his customers and it means a lot:)

Trang

Jan 31, 2016

I like the customer service is excellent. This one auto service man love his job he's very nice and he make sure you are satisfied with your services. I have been going to this place for 2 years up until now and I don't have any problem. I must point out that he's great.

Linda

Jan 23, 2016

People were friendly and service was very fast. Was veryhappy with my dealership. Would gladly recommend to myfriends and family.

Von

Jan 21, 2016

Our sales person Guillermo made us feel like family and we really appreciated the overall service that we received at this dealership.

David

Jan 19, 2016

Like I said before I have doing busy with Archer Kia for years, even before I purchased a Kia, they are the best.

Christopher

Jan 14, 2016

Everyone i met in the service department was very friendly and helpful. Service waiting area was nice with plenty of comfortable seating

Mark

Jan 7, 2016

The staff was very helpful and understanding about needing my car the same day, even though they were extremely busy.

Erika

Jan 6, 2016

The employees there are excellent. I believe his name was Mr. Duran. Very kind and very talkative. Excellent memory he recognize me from a previous time.

Joseph

Jan 6, 2016

As soon as I walked in the door, I was met by Sebastian who was anxious and willing to assist me. I was also happy that we wrapped up everything within 2 hours.

Olga

Jan 1, 2016

I took my car in for recall issues. The service department took care of fixing my car and in a very timely manner.

Ashley

Dec 15, 2015

The people are very friendly. The guy i worked with really took the time and actually found me something that i would like.

Joesph

Dec 11, 2015

Very friendly environment and fast! Usually when I'm getting a oil change seem like I'm there all day, but I was there 10 mins and I will be back.

Openme3578

Sep 10, 2015

Called on the phone to see if they would match another dealers price since Archer is closer to where I live. Of coarse they said they would until I got there. Then they tried to give me every excuse why they couldn't match another dealers price! They even swore to me the other dealer wouldn't sell it for the advertised price! Well guess what they lied because the other dealer sold it to me for the Internet price without a hassle. Shop online all the kia dealers before buying! It will save you thousands of dollars!

Charlie T.

Jul 23, 2015

Spent all day yesterday getting jacked around until I called Archer Kia this morning and now I am driving my brand new Kia Soul. Ryan Stanford, the manager gave me the ad price over the phone, when we got there he had several to choose in every color at the ad price, no back and forth! easiest deal ever!!!! I highly recommend these guys!!

Kia Owner

Jun 12, 2015

I now have my third Kia from Archer. I do my homework and shop around, but no one beats Archer's price or way of doing business. New car manager Ryan and owner Todd are both straight shooters. They will patiently answer questions and work with you until you're satisfied with the deal on the car you want. Go ahead and compare other dealers, then take aim for Archer Kia. You'll be glad you did.

Andrew C.

May 23, 2015

My wife and I have bought 4 cars from Archer Kia in the past 3 years. Ask for Abdel if you want a great experience. I think everyone has had a horrible car dealership story, but dealing with Abdel & Archer Kia has made me a believer that their is still good people out there. They are very fair and will not try to pull one over on you. I would highly recommend buying a vehicle from here.

Juan

Mar 5, 2015

Ariel was very helpful and not if didn't feel pressure to buy. We are five minutes from a different Kia and we drove 25 miles from Archer Kia because of the good ratings.

Brian

Feb 5, 2015

Very accomodating salesman, Sebastian Bennett and amazing sales manager, Meg Gilbride. This staff made buying my new 2015 Kia Soul efficient and a very pleasant experience.

Shantelle

Feb 5, 2015

The professionalism of the staff was top notchI especially enjoyed how my salesperson went above and beyond to fulfill my requests to have the oil changed and place the car on the lift for my under carriage review

Mary

Jan 27, 2015

Everyone treated me really well and were sincere and helpful. I have been to dealerships in the past that were arrogant and patronizing archer treated me with respect I will definitely spread the word u guys are awesome!!!

Sldgman

Dec 30, 2014

We went looking at a 2012 Toyota Sienna we saw online. We called ahead and asked if it was available to test drive. Geoff Alldred checked that it was still available while we were on the phone with him. We he assured us that the car was there, we drove over. Geoff immediately went to get the car when we arrived and gave us all the information we needed regarding the car. After seeing the car, we realized that the car would not suit our needs, but Geoff was courteous throughout our dealings with him

Travis Janeway

Oct 16, 2014

We were very disappointed with the process. The salesman (G.) was not friendly and barely said a word... actually, that wasn't that bad. We are still awaiting the extra key we negotiated for. We also witnessed them jump the battery to get it started before we drove off with it. So yes, they sold us a car with a failing battery. Had to replace the battery within days of purchase. We'd already signed everything - but it's still bull.

Colville

Oct 13, 2014

When I called to schedule an appointment, the rep was very professional and knowledgeable in answering my questions. On the appointment day, the service rep let me know the services needed based on the answers to the questions asked. I was very pleased with the services performed on my vehicle. Thank you guys. Appreciate your service.

Zsuzsanna

Oct 11, 2014

They finished the job sooner than promised, even though i just walked in without an appointment.They honored two special offers, coupons at a time to get me the lowest rate.

Terri

Oct 8, 2014

The service personnel are very friendly, and helpful. They projected my wait time at 1 1/2 hours, and it actually took less.

Sandy_M

Oct 5, 2014

Mr. Mathews was great - checked me in quickly and gave me a detailed update when the work was done. Also, the Cashier was very polite and quick. Best service department ever!

Teresa

Sep 30, 2014

Very friendly and courteous service. Get me out in a timely manner. Always inform me of other areas that need attention.

Linda

Sep 18, 2014

Bo provided excellent service, sensitive to my concern of doing service only as needed, and still maintaining Kia's high standards of recommendations.

Kevin

Sep 6, 2014

I didn't have to wait long for a Service Advisor to see me. Explained what I needed done and he told me how long it would take to finish the job.

Demetria

Aug 29, 2014

Everything was great! Outstanding customer service!

Alexis

Aug 27, 2014

I loved how before I could even reach the door my salesman greeted me and opened it as well. I loved the personal connection and the comfort the salesman provided. I loved how many options he presented me with and how hard he worked to get me the car that I wanted.

Kia happy owner

Aug 15, 2014

It doesn't take too long for oil change. The cashier was so friendly and took time to answer my question - % discount and buy 4 and get 1 free oil change.

Kia Fan

Aug 14, 2014

Ease of getting my car in and out at a timely matter.

Leopoldo

Jul 29, 2014

Everyone is very friendly and helpful, we even got doghnuts from one of the salepersons while waiting for our vehicles to be serviced.

Ivan

Jul 25, 2014

I had the best customer service I've ever experienced with Mr. Beau in the service department. From the moment I pulled in he made sure I was well taken care of.

Leanne

Jul 25, 2014

Friendly, courteous, professional, transparent, helpful, relaxed. Ryan and Willie both made the experience enjoyable and relaxed. At no time did I feel pressured or annoyed.

Jordan

Jul 23, 2014

Everything went as scheduled - the shop told me that my car would be finished at 9:00 a.m. and I was on the road driving back at 9:05.

John

Jul 11, 2014

I got immediate attention, the work was done in the time I was told it would take, and everyone had a friendly attitude.

Ava

Jul 2, 2014

Beau is in the service department now at Houston's Archer KIA. He sold me my car and it was good to see him. He is so personable and patient. I ask lots of questions about the car and what was important to maintain. I have always kept up my cars !! It was like family and everyone is so pleasant and friendly there.

Sdletcher

Jun 26, 2014

After 13 years of service, it was time to purchase a new car. Russell met me as soon as I got out of my car. He was very kind and informative and made me feel at home.

Pamela

Jun 22, 2014

Gary, svc. rep, is always "up front" re what will be done, how long it will take, and what it will cost.

Jamie

Jun 19, 2014

Paul Wojcik, the Internet Director was absolutely excellent. He followed up and worked with me to get me the pricing and car I wanted.

Kimberly

Jun 18, 2014

Gary is the man! He knows these vehicles from front to back. He was a great help. They maintain my vehicle very well.

Jeffrey

Jun 16, 2014

The sales person (Meg) was absolutely incredible in getting me a loaner so that I could avoid missing work and kept me updated on the status of the repairs daily. She was also in touch with the Tech who was over the repairs and even introduced me and who provided details of what was being replaced on my new 2014 Kia Optima with only 4,800 miles. The staff was very thorough and went above and beyond to make me happy.

Joseph

Jun 16, 2014

Josef and Rod were both very friendly. Josef was very knowledgeable and helpful when it came to financing and hammering out a deal. Rod made the sale very easy and comfortable.

Renee

Jun 11, 2014

Very professional and mechanics take pride in assuring that all steps are taken to assure proper maintenance on vehicle is given

Tarmika

Jun 7, 2014

Was greeted as soon as I drove in to the service department. The enrire was friendly and my service was completed quickly.

Shaylay

Jun 5, 2014

I liked that I was told honestly about the pricing upfront and the timing of how long the service would take was accurate.

Dan

Jun 4, 2014

Your service staff was quick and to the point and made my visit for scheduled maintenance a breeze, thanks again!

Royal

Jun 2, 2014

The salesman was on top of things for us. We explained what we wanted and what we would not give up and he delivered.

William

Jun 1, 2014

We found Archer Kia to be honest and strait forward. They worked hard to give us a fair deal with no high pressure. We usually take 3 to 4 visits to buy and never felt pressure to make a decision right now.

Marilyn

May 31, 2014

Beau in service was very helpful and a pleasure to deal with. The work was done in a very timely manner.

Charlene

May 25, 2014

I love the friendy and courteous service I have always received at Archer Kia. Beau Mathews was my salesman when I purchased my Sorento and he was wonderful. He was not pushy and he made my puchase go extremely smooth. Now that he is in the service department I will always take my Sorento to Archer for service. He is courteous and pays a great deal of attention to his customers needs.

Gerald

May 22, 2014

The car was taken into the service shop at the scheduled time, and service was completed in under 90 minutes. Everything that I asked to have inspected or serviced was accomplished.

Joshua

May 22, 2014

What I like about my expeience at the dealership is the people that have been hired to work on site. They are professional at all times, and the high level of expectations in making the customer happy has allowed me to refer others in buying a cars at this location as well.

Herbert

May 18, 2014

I was immediately met by a Tech... The waiting room was clean chairs were roomy, cold bottled water, coffee, they called me by my name when they were done with my vehicle.

Aaron

May 15, 2014

My appointment was scheduled at 7:30am. I arrived a few minutes early, pulled right into the shop and was immediately shuttled to work. I was called a few hours later and told my car was ready. Efficient, no waiting. Exactly what I enjoy!

Sventiana

May 14, 2014

The services were performed in the allocated time, the car was clean upon return. The service manager kept me informed about everything going on and kept constant communication going. He also took time and answered all of the questions that i had. The staff was courteous.

Ms. M & Lil Blue Lips :)

May 13, 2014

I know the assumption is that car salesmen are just trying to get your money. They try to sell you the whole kit and caboodle. Especially if you are a female shopper. This is my second purchase from Archer Kia and I can honestly say I didn't feel scammed. I felt like Allen Unruh listened to what I said and acknowledged what I said I wanted. Realistically I know I am trying to get the lowest price and the dealership is trying to get their price and that it is a sales transaction so I know there has to be some give and take. Sometimes people leave a dealership feeling like they have been taken advantage of. I use to not go to a dealership without a male. At Archer I did not have any hesitation. I made my purchase with just me and my daughter there and we both left happy and thrilled with our new car. Allen and Meg are exceptional assets!

Gregory

May 10, 2014

No pressure, found the car I was looking for in short order. Friendly staff and sales. Made the process of trading up very smooth and fast. Had my car ready to roll in under an hour after arrival and signing paperwork.

Gaston

May 6, 2014

Very quick, down to earth, no bs, straight talk, no pushing and all done in 2 hours. Yeah, my kind of dealership!

Ms. Donna

May 3, 2014

I brought my car in for scheduled service and I always appreciate the friendliness and professionalism from the staff on every visit. The service time was actually less than estimated.

Kayla

May 1, 2014

Your saleman Willie made me feel very comfortable and did not rush me. Your manager Meg was wonderful and I would drive 365 miles again to purchase another car.

Keith

May 1, 2014

After expecting to be picking up my car the next day, it was actually done same-day. I know this might not be typical but it's always good when it happens.

2nd Time Buyer

Apr 29, 2014

The staff at Archer has always been friendly and helpful!

Kelly

Apr 29, 2014

I was greeted outside as soon as I pulled in. I had been speaking with Allen over the phone and had an appointment scheduled with him. He was so helpful, funny, and really made the whole experience a great one. Every person who walked by gave me a smile. I work in customer service, and I have to say that every member of the team went above and beyond to make me feel comfortable. I have already told several friends that this is definitely the place to go. Thanks again Allen!

Janice

Apr 28, 2014

Service Depot call me and let me know what was going on the whole time they had my car and I like that. .

Miriam

Apr 28, 2014

Our sales rep Goeff Alldred was very pleasant and honest. He broke down the price for my family and me before we got there to buy the vehicle. As he promised, there were no hidden fees and we left happy and pleased with our purchase.

Laurence

Apr 21, 2014

Always a pleasure to go there. Gary (sorry I forgot his last name) is very friendly, helpful. I like to say hello to Richard Jones who answers my emails each time I have a question on my Kia maintenance or need to make an appointment.

Timeka

Apr 19, 2014

Mr. Gary was great my car was in and out in about an 1 1/2 hours which Mr. Gary said over the phone when I made the appointment. I will do my very best to continue to use Archer Kia as my maintenance/service provider for my car everyone was great!!!!

Thedessa

Apr 15, 2014

The service attendant gets a "10" in my book. He was real nice and attentive. I felt like he cared and was going to take care of my car himself, personally. My experience made me feel like I had nothing to worry about and the service didn't seem to take as long as it did the last time I came (being that I came straight from work and was very tired).

VenetiaB

Apr 13, 2014

The sales team is phenomenal! I purchased my Sorento in August and each of the team members, Russ, Rod, and Ryan, STILL remember my name and it's now April. Hats off to Archer Kia!

Sherrill

Apr 10, 2014

I like the fact that your not waiting 3,4 hours and mechanics are truthful concerning recommended services. At least that 's what I believe.

Shaundalyn

Apr 7, 2014

My salesman, Willie McDowell was very professional, personable, and courteous. He hasn even done sevral follow-up calls to ensure that I understood all of the features in my new vehicle and how to use them.

Rachel

Apr 2, 2014

I liked the fact that the process was not rushed and I did not feel like someone was doing me a favor. Everything was done to make sure I received the vehicle I desired.

Andrea

Apr 1, 2014

The service representative was very helpful and polite. Although I didn't get the problem fixed, he gave me alternatives and didn't leave me hanging.

Tiffany

Mar 31, 2014

The staff was helpful and friendly, the service was excellent, and I was in and out of there very quickly. Great job in general!

Latasha

Mar 29, 2014

The service man greeted me at my car very politely. Offered coffee and water. Very nice. The waiting period was awesome.

Mark

Mar 29, 2014

My vehicle service was done well. The repair seems to have fixed the problem. The price was lower than other service centers I had spoken to.

Mary

Mar 29, 2014

I got through immediately to a very pleasant and helpful person who I believe is the service manager, and I was easily able to schedule a time convenient for me. The work was done promptly in the time promised. I didn't use the shuttle service, but I think it's a fantastic service for Archer Kia to offer. The waiting room was spacious and clean and offered TV and magazines I could look at as I waited. The cashier was congenial and went out of her way to assist me. I'm always telling people to go to Archer Kia!

Tawny

Mar 29, 2014

The process was quick and smooth. No wasted time and David Brewer was great! He explained everything and was very helpful.

Ursulandress

Mar 19, 2014

Everyone I met was kind.... I was in the lobby and I a service employee by the name of Beau Mathews came and retrieved me. He asked if I knew anything about the fuel adjustment estimate. I informed him I did not, he went into details giving me information, I was shocked because I came in not that long ago and no one said anything about it. I really appreciated him and also the other service guys who convinced me that he was not joking. Every one treated me well, even the lady that checked me out. Thanks

Wanda

Mar 19, 2014

The way the salesperson (Joseph) was patient with me as I have a hearing problem. Also how he came out to the car when we first got there and offered to help us.

Jeffrey

Mar 18, 2014

The people have been very friendly thus far and it was a pleasant purchase experience in November. Upon my return for the first oil change, the staff at the front desk remembered me and engaged in conversation making it a very personable experience.

Richard

Mar 18, 2014

My service advisor was cordial and accomodated my request to omit some services that would have ordinarily been performed with the 30k mile service.

Rosalinda

Mar 15, 2014

I like the way the service man explains how important it is to have my car serviced on time. As my first time with a brand new car and without my husband to do this for me, it's important to have Archer explain this to me. Seniors sure appreciate this attention and especially females!!! Thanks so much

Mark

Mar 9, 2014

Abdel was very courteous and respectful to me and my family. We were so impressed with the service...we bought three vehicles!

Marie

Mar 4, 2014

They explained what needed to be fixed, how much it would cost and how long it would take. The price was what was quoted and the work was completed around the time quoted.

Carl

Feb 28, 2014

My wife and I appreciated the quality of customer service from both the Repair and Sales Department. We are repeat customers, so Archer Kia was our first stop when we look for repairs or sales.

Melody

Feb 26, 2014

My experience was great. My sales associate and Meg were just awesome. Both demonstrated exceptional customer service, attention to detail and provided thorough information about the Optima. They made themselves easily accessible, provided open and honest communication and provided timely follow up.

Hollis

Feb 25, 2014

Best Car buying experience I have ever had. I liked the no haggle pricing, you gave me your best deal up front.

Corinne

Feb 20, 2014

Literally the first time my car was fixed right the first time. I have been unimpressed with Kia service departments literally nationwide. Pennsylvania. California and new jersey....all were unbelievably inxompetent...some, downright rude. I had begun to think it was the Kia mentality. This visit was a breath of fresh air.

Tara

Feb 20, 2014

the people working there was very nice and friendly. The one on one service I received from my advisor Beau was excellent. He took care of my car and I did not have a long wait. I will return and ask for him.

Geri the Astro Fan

Oct 3, 2013

I went to Archer Kia to Purchase A Soul Chris had advertised and he made it a real no hassle deal and it was just as he said it would be. I was so happy with the deal I took my daughter up there and got her a Pre-owned Santa Fe he had showed to me for her. Chris did a grat job and I recomend all my friends and Family to go up and see him. Thanks again Chris for all your help

Irma

Jul 24, 2013

My review is based on the many times I've had my car serviced at the Archer Kia on southwest freeway. I had my car oil changed, and brakes overhauled. The convenience of being able to go to an auto dealership and not have to spend my whole day there is very convinient for me. I don't like to spend my day off sitting and waiting. Their service department was awesome, was in and out in no time. Great to have a place I can depend on. I will be back.

stevem

Jul 16, 2013

No hassle and no pressure, I told them what I wanted and they made it happen. The car was made ready and we signed all the loan doc's and were out of there in less than 2 hours.

Fran, Natchez Queen

May 2, 2013

Went to two other car lots one of which was another Kia dealer, and got very high prices for a Kia Sportage. Finally a great friend took me to Archer Kia and meet a great sales person, who got me the best deal and a fully Sportage in the color of my choice. WAY TO GO RON. Thank you for a great car buying experience...

lita g

Mar 1, 2013

I purchased a 2013 Kia Sorento from Archer last Saturday. I had done my homework and came in prepared to purchase, with financing pre-approved. I also had researched other dealerships on several car buying websites, including cars.com so I knew what the 2013 Sorento's list price was and knew what rebates and deals were currently being offered by Kia. Everyone from the time I walked in the door was helpful and friendly, not pushy at all. I had an appointment with a salesman and he was great. Archer beat my pre-approved financing and I got 0 percent interest on my loan and a great price on the SUV. It was the least stressful car buying experience I have ever had and I probably have purchased at least 8 other vehicles from various dealers. I received a thank you email from Archer Kia within a couple of hours of my purchase. Thanks again Archer Kia for a great car buying experience.

Samula D

Jan 28, 2013

A good car (Kia Forte EX) and a relatively pleasant buyers experience at this location. Good enough that I would recommend it to others. There was a registration glitch that caused an extra trip for me, but they took care of everything. Go there to get a new car. The dealership has one, and only one, problem. The service department is only open Mon-Fri from 8:30 to 4:40 so it's impossible for a working person to get service at this dealership. Luckily there are plenty of other Kia dealers in the area.

sanjose2012

Sep 28, 2012

customer service after the sale is horrible. You are just a number to them after you sign on the dotted line. Also beware of them trying to get you to sign a service contract.

Henry

Sep 18, 2012

I recently purchased a preowned Jeep Cherokee at Kia Archer. The car was in pristine shape with an amazing price. Long story short, this was the best car buying experience I've ever had--and I've purchased quite a few cars. The saleswoman, Meg, made the experience extremely positive. She was knowledgeable and friendly, but not pushy at all--a perfect salesperson for 2012. In fact, the whole crew was pleasant. I HIGHLY recommend buying from this dealership.

dizzykay

Mar 21, 2012

My new car experience was going sour real fast, but the team here stepped up to the plate and worked to turn it around, they did, I walked out a happy customer and would highly recommend this dealership to anyone and everyone. This is a top notch team. Joseph, Todd, Ryan and Richard, thanks so much. This kind of customer service has earned them a loyal customer. PS Love, love my Kia.

AbusedSenior

Feb 16, 2012

Sales Manager was a demading, dishonest, verbally abusive bully who made the new car purchasing experience painful when trying to increase our previously negotiated price. He shouted "don't cop an attitude" while he was trying to cheat us. I feel more like a crime victim than a customer. A few days later the experience still hurts.

aloehs

Jul 15, 2011

Really good experience. Only complaint is we had to wait 20 minutes to get into the finance office but I have never bought a car that I didn't have to wait so that was typical. We did a lot of research on the Sorento before making our purchase and we are quite pleased with the car. This is our first Kia.

hotcar345

Jun 13, 2011

I'm only giving this one star because that is the lowest this website has. We recently bought a Kia from Archer. They told us a price for the car and then while we were financing it, told us another price, that was higher than what they told us. The salespeople were friendly, but the actual manager and higher-ups had no etiquette. The majority of the salespeople had no manners either. At any point in the day you could see at least 2-3 of them outside in the car lot smoking in front of the all the people. This is hands down the worst dealership you can go to to buy a car. The manager was extremely rude. To him, it was nothing but a business. After seeing the increase in price, I objected and he told me and I quote, "Look, you wanna buy this or not? If you want to then great, but if not, I'll see you later". You could almost smell the lack of etiquette and intelligence in these people. If you want to get a car/Kia, You do not need to go to this dealership. Not only will you regret losing your money here, you won't get treated well. Go to Carmax/Texas Direct Auto, or another dealership; but not Archer Kia. Please take my advice.

rickaturner

Apr 13, 2011

I have never been to a dealership like this. I was looking for a used car and I noticed they had some low mile/low price cars. I went to look at them and every single car was so filthy inside and either smelled like smoke or urine. I would not recommend this dealer.