b3hammer

11 de ene. de 2015

My wife and I went to buy a new Grand Caravan and were introduced to Tom Vargas. My evaluation was that he was honest and courteous, but he is limited by the dealership. When we couldn't agree on a price, the manager came over and went through his song and dance. Numbers he presented just didn't add up, so we left. When I got home, I did some additional investigation and was convinced that the dealership is one which I would not feel comfortable with. To each his own, but there are so many negative reviews, a buyer needs to be cautious.

lauram

31 de dic. de 2014

I purchased a 2015 Chrysler 200 from Arrigo West Palm Beach. I had visited three other dealerships where I encountered salesmen who were rude, dismissive and really not interested in making a deal which satisfied my frugal nature.I called Dean at the west Palm dealership and explained what I wanted and what price I needed him to beat and he ultimately met my request. Dean was knowledgeable and made a big purchase a fun experience. Also we worked with Alex in finance and were impressed by his professionalism and his friendly approach. They made a sometimes too long, grueling experience into all the excitement of a new car.

Robert Funk II

31 de dic. de 2014

Dealing with Arrigo from point of sale to the service has been with out a doubt the Best experience I have had in a a Dealer ship. My service advisor Tony goes above and beyond no matter what we are dealing with

Jay iglesia

29 de nov. de 2014

Troy helped me out took good care of me had to go back twice to put me in the truck I wanted but all in all troys the man

TOM

10 de oct. de 2014

This is the worst dealership ever. I wish I never buy vehicle from them.

Pelican Pete

18 de ago. de 2014

I saw a car on Cars.com at this dealership. I called to find out if it was still available, received a return call telling me it was, I scheduled a visit but ended up not being able to make the scheduled time, but, just as well because I received a voice mail 45 minutes after the appointed meeting time telling me the car was not available.

Igster

7 de jul. de 2014

Found a nice ad for a cheap used car - BRAND NEW AD by the way. Left a message and was promptly responded to...and of course, "Gee, we already sent that car to the Auction". Such BS! Dealers BUY from Auctions!

Steve M.

7 de jun. de 2014

Jeff work with me, was not able to help me, said he would call me, when a jeep came in that would work, no call, did not return my call, like most these car dealers .I find it bad that these car manufactures make good cars. but car dealers are bad!

typical service in Florida no one cares

14 de may. de 2014

I will never do business with that dealership because of the poor follow up

Cic

15 de ene. de 2014

Arrigo Fiat is the worst place to buy any car much less a Fiat they are Rude and do not backup there own vehicles. I purchased the Fiat 500 in 2012 and I ended up going through the Lemon Law and they gave me a new Fiat so I got the Fiat Abarth and every time I take this car in for service is a big problem plus they say they fixed the problem and they never fix anything then they sold me a package for Leather seats but it is not Leather it is some type of plastic and the seat is ripping as if it was a 20 year old car they do not want to fix it. While my car was in for service they broke my bumper and they fixed it but it kept falling and now they do not want to fix it either. Since I got the car it has had a vibration that I keep taking it back to them and they keep saying they fixed it but the vibration is still there. Mark Feltman the Service Director is Rude and Nasty and has no idea how to speak or treat customers he tells you he is Done with you and Hangs up the phone on you. If you do not want to end up pulling your hair out DO NOT BUY A CAR FROM ARRIGO and the owners Jim and Joe Arrigo you can call them or write to them till your Blue in the face they will never ever speak with you.

ericL8

14 de dic. de 2013

Searched from South Dade to Palm Beach, found Arrigo Palm Beach to be honest and willing to work a deal in less than an hour. Fair price and good follow up.

JB

14 de sep. de 2013

Walked into the Fort Pierce dealership to purchase a over 30,000 Chrysler 200 convertible and ended up walking out with nothing. After doing my home work online my wife and I stopped at the dealership to view the vehicle we seen on their web site. After introductions with the salesman "Jeff", we were informed that the model we wanted to see was at another building and it would take a while to get it to the dealership. Jeff was able to get another vehicle for us to look over and test drive which we did, afterwards we were told that if we wanted to write up a deal and come to terms on a price that they would then bring the car we wanted over for us and we could then decide if we wanted it. After sitting down and going over our trade which was a very nice convertible with a trade value of 9,300.00, Jeff returned with the paperwork which gave the numbers and showed that they wanted only to give us 5,500 for our trade and they were taking nothing off of the price of the car except for the rebates. After showing these folks what others dealers were marking off of their prices they still only brought my trade value to 8,000 and agin nothing more off the car. The attitudes of these salesmen were beyond belief and the fact that they did not care was very apparent. I would not recommend this dealership to anyone as they believe they can just huddle anyone who walks through the doors and I do feel sorry for anyone who does.

James

2 de sep. de 2013

The worst experience I have ever had in a car dealership. I went into Arrigo Dodge to lease a Caravan and I wanted a 3yr lease and after filling out all the paper work and test driving the car which took over an hour. I had to wait for the finance manager to come up with my quote, which took another 30 minutes. Then I grabbed my salesman and asked him what is taking so long and he told me any minute someone would be with me and with that he tells me that he has the car all cleaned and ready for me. I thought that was kinda of weird when I haven't even received a quote. I finally sat down with the finance manager and he tells me he has the finance option with a balls payment. I pretty much told him I was hear for 3 year lease not a finance deal. He looked at me kinda of weird and He told me he would go back up to the front and see what he can come up with on a 39 month lease and I told him I was here for a 36 month lease. When he I sat there for another 20 minutes and that when I decided to leave. Had to go to the front desk where he was with the salesman and get my registration back from the, I told him I was leaving and they tell me one minute and he said he can still get me the ballon payment. I told him are you serious. Did they even understand what I was saying that I wanted to lease a vehicle. This one of the shadiest dealerships I have ever been to. I will never purchase a vehicle from them and I wil encourage friends and family to stay away from Arrigo Dodge.

Khill

17 de ago. de 2013

The ad worked and took me to the dealership. It went downhill from there. The car on their website "had just been sold" so we looked at others. The salesman said they leave them on the site to attract buyers and the internet people are told to lie. We did find a car and told the salesperson we had our own financing. We got to the finance department and the weasel there walked away with disgust and told us that they would not be able to accept USAA due the fact that they did not have a clear title, but they would be able to finance it themselves. When we started to leave they changed their tune and all of a sudden could work with me. I left anyway. Never have I been treated with such disrespect by not only the finance man but his manager and the sales manager. Went to Florida Fine Cars and purchased.

Greg west palm beach

2 de feb. de 2013

they advertised on cars.com went to buy the truck at the dealer, But not would honor the price. Hook LINE SINKER. poor business practices. Will not go back to Arrigo doge.

Greg

2 de feb. de 2013

went to the dealership, told me that the price on cars.com was the wrong price. the price was way more than what was listed. dealership told me that i needed to go to their web site instead, they don't how cars.com get these numbers. Bull crap !! i will never go back to Arrigo doge in west palm beach!

sean j

16 de oct. de 2012

Buyer beware,they will try to sneak things into order while they wear you down and rush you into signing,READ THE FINE PRINT! They are not to be trusted

Kenneth

6 de ago. de 2012

Not sure that what anyone is saying here goes anywhere...but here is my 2 cents...Nice dealer ship,sales person can only do so much in making a deal, but I did have a good sales person,I did get a fair deal on the jeep i bought. Short comings were explanation of vehicle, upgrades to what I bought and no one took the time to show me the service department or meet the service Mgr.

Member of Global Zero

8 de jun. de 2012

I was on an online chat with an agent about a used car. He cut me off and left the chat with no follow up. He had my name, email, phone number. If it was a technical issue he should have followed up. This is my FIRST complaint about any company I have ever dealt with. I am great at following up with positive feed back. This is my first ever complaint.

aktar

24 de abr. de 2012

Good dealership. I will recommend my friend and family to this dealership.

Ov. Hunter

25 de mar. de 2012

The car is still showing on Cars and Autotrader and they haven't taken it down yet. I asked if I could purchase, but they said, "just kidding" were gonna send it to auction. No attempt to keep my business. Very poor form.

S2000 Lover

20 de mar. de 2012

Podium system of sales, take the driver's license, make you wait, soften you up, bring out the hammer (the finance guy) the usual stale sales pitches i.e. what would you like to pay for the car, what kind of payment are you looking for, this is a rare vehicle, one of a kind, what if we could get this payment for you, I can come down a little,