Used Cars for Sale at Audi Marin in San Rafael, CA

Roozbeh0

Nov 15, 2015

I was looking to purchase a used Bmw ,,,I found my car in their dealership and they were working with me to give me the best possible sales experience ,,,,,AMAL was my sale rep ..he was so responsive and professional ,,,I highly recommend this dealer to have a hassle free and smooth car shopping experience

Sttenvybum

Jun 4, 2015

Offered $1500 trade-in on a car valued at Kelly Blue Book between $3300-4700. Wanted a commitment on the spot. When we said we'd have to shop around, the salesman became downright rude, saying he'd wasted three hours talking to us. RUN from these people...buy anywhere but here.

abeles

May 26, 2015

I recently bough a 2012 Audi Q7 from Audi Marin via the internet and had a number of problems:Inaccurately advertised:The vehicle was photographed and described inaccurately. Several of the wheels had been curb-damaged but only the one good wheel was photographed and depicted on the website. Additionally, the rear bumper was cracked with a puncture hole.Bait and switch loan:My contact was Amal, whose title is, "Lease/Maturity Manager." He tried to get me into a higher APR loan than was advertised on their website despite my high FICO score. I got the right rate after pointing out the advertised rate, but then he switched me to a Bank of America loan instead of Audi Financial Services, which I didn't appreciably. Finally, he tried to hide the prepayment penalty, which was not disclosed.Incompetence:Their "New Contracts/DMV manager," Bianca, was totally incompetent about getting the vehicle titled. She and Amal dragged this out for several weeks, arguing with me about how to get it titled in Oregon and withholding the documents despite this being an easy and straightforward process. One month later, the vehicle is still not titled or plated.Misc.:Despite the claim that the CPO process includes a "rigorous 300+ point dealer inspection," the vehicle arrived with an engine light on, a non-working key fob and all of the previous owner's personal information including their home address, address book, etc. I attempted to contact their General Sales Manager, Rod, to ask for help getting the vehicle titled and never heard back from him. There are a lot of great Audi dealers out there, so save yourself some headaches by avoiding this one.

googy

Oct 24, 2014

They are very pricey!They are really only interested in your money....Check out their Yelp reviews....They have sooo many 1 or 0 star ratings! AVOID THIS PLACE11