Used Cars for Sale at Audi Omaha in Omaha, NE

lsschlake

Oct 19, 2016

My husband and I had a very pleasant car buying experience. We test drove several models before deciding on a 2016 Q5. The sales staff was very knowledgeable and fun to work with. The car had a few more bells and whistles then we were use to and they took the time to teach us all about the car and it's many features. I would recommend Audi Omaha to friends and family. I love driving my new car after driving a large SUV for years.

S

Oct 18, 2016

No matter what they make it RIGHT.. Thank you Geri you ROCK! Mike and Geri listen to concerns and help in every way. I'm sure i'll have this car a long time...

Ronda S.

Sep 10, 2016

Vladimir Lipnitsky was so knowledgeable and knew all the answers to my questions, he was honest and helped me narrow down my choices. I will recommend Audi Omaha to any of my friends looking for a car. Can't wait to go on my first road trip. Thanks Vladimir!Ronda S.

lsschlake

Jul 12, 2016

I was shocked at these reviews. My husband and I just purchased an Audi Q5 from Audi Omaha and had a great experience. I originally talked with Vladamir on the phone but ended up working with Carrie the day we arrived. She was very pleasant, extremely knowledgeable and a lot of fun. The whole staff in Omaha made us feel very welcome and we never felt any pressure to buy at any time. Even when it came time to pay for the vehicle and was presented with the warranty package the choice was completely up to us to take it or leave it. Of course you always want a little more for your trade-in but I think that's the case in every situation. I wouldn't hesitate to go back for my next automobile or recommend Audi Omaha to friends and family.

AudiFan

Jul 20, 2015

I was overcharged due to new ownership! 200 dollars for a oil change that used to cost 100 dollars. Pure greed. Shame on Baxter/Performance. I will not be back!

pigbat

Mar 31, 2015

Audi of Omaha which is actually Performace/Baxter owned at this point. This was the worst car buying experience I've ever had..... And I've had a few rough ones over the years. Ron Brochu was a smug pushy salesman who seemed to care more about selling me anything vs what I wanted. When we found something that was essentially what I was looking for, he seemed to forget we were the customer and was blatantly rude to me. I would avoid this dealership at all costs. Do not go there if you are expecting a pleasant sales experience.In the dealerships defense... The sales manager, Scott Adrian, seems like a standup guy and attempted to salvage the relationship. Unfortunately Ron made such an impression that I'm afraid the rest of the dealership, including service, carries this smug attitude.

Neveragain21

Oct 28, 2014

Audi service cannot fix Audi vehicles. Not quite sure what is happening here, but it seems that you cannot own an Audi in Omaha because of the gas (per the service team). Is 4 months to fix a car reasonable? Stan Olsen Audi, where the uneducated consumer is our best customer!

MBJ1251

Dec 30, 2013

Scott Adrian, Ron Brochu, and the rest of the sales team at Stan Olsen was very friendly, accommodating and knowledgeable. It was truly an enjoyable car buying experience.

larryuebner

Nov 23, 2013

I walked in to the Stan Olsen dealership for the first time and was met by Steve Walker. I was interested in looking at an A6. Steve asked how I used my car, what features I liked and why I was interested in an Audi A6. We didnt even look at a car until Steve LISTENED to me first. That was probably the first time I had a salesman listen first and then show me a car. It was a very good experience at Audi. This is my first German car. It will be interesting to compare it with the Japanese cars I have had in the past. I swear that 4cy, A6 2.0 Triptonic AWD has more get-up and go than the 6cy Infiniti M35 I had.Steve did a great job of listening to what I wanted. He was well informed on the vehicle and all its features. Steve was responsive and communicated clearly. He didnt rush, in fact, he spent as much time as I wanted in our discussions. That made me feel he was interested in ME and not just selling a car.The only difficulty I had in the car purchase was trying to figure out how to get a cup of coffee from that new fangled machine at the dealership.

wonderingwhy

Nov 15, 2013

Having purchased a new Audi at this dealership many years ago and happily servicing it there since 2005, I'd been looking to trade for a new model. First I dealt with Steve Walker who quoted a ridiculously low trade in value for my Audi - $2.5 to 3K. Fair enough, he was busy with another customer when I dropped in unannounced one day to look/drive, but no one else offered help. Follow up phone calls and email went unanswered. Next time I stopped in I learned Steve no longer works there so Ron Brochu showed me what was on the lot and arranged my test drive. I asked about a couple of vehicles I'd seen on their website and Ron told me they were sold - or maybe on the back lot - ? Since I was looking for some specific features, Ron said he would do a search and get back to me. Got a "call me" email from Ron about a week later but my return calls and email were never answered. And those specific vehicles I wanted to see are still on their website as current inventory! I REALLY wanted to buy a new Audi but, unfortunately, Stan Olsen is the only local dealer and they were very obviously not interested in selling to this Audi lover who wanted to be a repeat buyer and who had been a regular service customer for nine years. I found quite different treatment at other local dealerships and am happy with my new (not-an-Audi) car. Oh, and my old Audi - two dealers offered $5k trade-in but private sale brought several thousand more.