Used Cars for Sale at Audi Raleigh in Raleigh, NC

JDRaleigh

Jun 1, 2016

No one may read this but as a consumer I don't enjoy the process of buying a car. When I come to test drive a car, unlike some, I am ready to purchase and want the transaction to be quick and painless for both parties. I conveyed this to John and the Audi of Raleigh team was able to make this happen without all the hassles that occur at some dealerships. When I am ready for my next Audi, Audi of Raleigh will be my first and only stop.

GRT

May 31, 2016

Justin Holmes made purchasing my A3 a pleasant experience. He really made me feel special by placing a gift tag and bow on my car!!!! I would definitely purchase from Justin again!!!

JDRaleigh

May 31, 2016

No one may read this but as a consumer I don't enjoy the process of buying a car. When I come to test drive a car, unlike some, I am ready to purchase and want the transaction to be quick and painless for both parties. I conveyed this to John and the Audi of Raleigh team was able to make this happen without all the hassles that occur at some dealerships. When I am ready for my next Audi, Audi of Raleigh will be my first and only stop. Thanks John Marble!

Sports Car Fan

May 24, 2016

John Marble was fantastic to work with. He was very knowledgeable about the car and was very responsive and courteous when dealing with him. I would highly recommend Audi Raleigh, and John specifically, if you are searching for a new car.

Smyley

May 19, 2016

Ok, so Audi Raleigh has been almost the worst dealership I have ever encountered! My salesman was pretty cool! Past that, the worst experience! So I purchased a preowned Audi TT. They told me that the Haldex controller needed to be replaced and also the belly pan. I stated ok! So, I did all the necessary paperwork and got a approval. Their system went down "The Cloud". And my paperwork could not be printed. They asked me to come back the next day. I came back the next day and waited four hours. Nope system still down! They asked me to come back after the weekend and the CLOUD should be up again. Finally July 5 I signed the paperwork and took delivery. My salesman stated its going to take a week or so for the part Haldex to come in so just drive it until then. So I did. On the way home the new belly pan started flapping really bad and scrubbing the on the road, so I had to pull over and rip the rest of the pan off. I decided not to argue about it because I was already irritated with the dealership at this point, as they were an hour drive away. After 3 weeks the Haldex controller finally came In. I brought the vehicle in and they replaced the controller. So, over the next few months my EPC light would come on and then go away here and there. At the 9th month since purchase the light came on and wouldn't go off. So I asked one of my Audi Club buddies to check my car with vcds. He checked it and it stated Haldex Controller failure. I was shocked, this was replaced a few months ago. I pull my car on the rack as saw that the Controller stated (APPROVED SPARE PART) Used part? So, I make an appointment with Audi Raleigh. They take the car in and stated the Controller was bad and they would order me another Controller. It took about a week and a half and the part came in. They had the car for 3 days because the advisor didn't order all the parts. They then installed the controller but it didn't fix it. The advisor told me that the entire rear end had to be replaced at the cost of $3500. I called the service manager three times and he was not available and the operator stated she would let the manager know I called and he should call me back within the day. No surprise he didn't! A couple days later Audi Raleigh customer satisfaction called and asked about my experience. I told her and she said she would have the service manger call me. Again, he didn't. So since the entire rear end was condemned I decided to take matters in my own hands. I ordered a VCDS diagnosis cable. Long story short I replaced a $260 clutch pump for the Haldex and problem solved. They are crooks!!! They're service techs don't know how to diagnose. If you look like you make less than 100k a year, they look at you like you are a peasant! The only 2 that were nice was the lady at the front desk and Charles my salesman. They get 5 stars!! As far as the other staff, they can go kick rocks! I'm DONE with this dealership!

Teacher

May 19, 2016

Just bought a used vehicle and LOVE IT! The salesman-- John Marble-- was so professional, yet personal. Also had a pleasant experience with Stabley James. Go see John if you want a GREAT car buying experience!

Teenager happy

Apr 14, 2016

It was the fastest deal and it all went very smoothly. When my daughter and I looked on the used car lot and saw our GLK, we were not thinking it was going to be in our price range. It was not only in our price range but no one had put a deposit on it. I immediately did my due diligence and our Sales Rep John Marble was sincere and explained the process with much patience, and dealing with a teenager he had won her over. John's promises and delivery of the car the next day was impressive, and though we had a car to trade he was out in the pouring raining changing the plates. My daughter felt so bad that she came out with an umbrella to help keep him dry while we worked on changing the plates. Great Job and thank-you for a great experience, John!

JFM55

Mar 7, 2016

Returned for second car (last one 2 years ago). Worked with Charles Parker... outstanding! Great experience

JFM55

Mar 7, 2016

Worked with Charles Parker... outstanding.This was our second purchase (last one was 2 years ago) and this was a second car.Everyone at Audi Raleigh was fantastic.Jim

laurap

Mar 3, 2016

John Marble was an amazing salesperson! He was patient, not overly aggressive (unlike other salespeople I dealt with while looking) and trustworthy. I hope to be a customer of his for many, many years to come! I definitely plan to recommend him to family & friends who are in the market for a new car.

laurap

Mar 3, 2016

John Marble was an amazing salesperson! He was patient, not overly aggressive (unlike other salespeople I dealt with while looking) and trustworthy. I hope to be a customer of his for many, many years to come! I definitely plan to recommend him to family & friends who are in the market for a new car.

S3Girl

Jan 12, 2016

Have owned 3 Audis and I will always come back to Audi Raleigh. They are very responsive and are willing to work with customers to make the deal the best it can be. Worked with Chris Sarbo on 2 purchases. He listens to his customer's needs and wants in a vehicle, and finds the right Audi for them. A real pleasure working with Chris and the sales and service teams at Audi Raleigh.

jecunc

Jan 4, 2016

We have now purchased 3 Audis from Audi Raleigh and the knowledge of Chris Sarbo in sales and the support of Mark in the service department are why we keep coming back. Chris has outstanding knowledge, he follows up, and he supports his clients through the process. The last car we purchased was an RS5 convertible and I was working on the West Coast, but Chris made the process as seamless as possible. We have owned BMW and Lexus in the past and the Audi blows them away...a great combination of appearance, comfort, and performance driving!

Dusty

Dec 11, 2015

I grew up in the Automotive Industry in Toledo Ohio and paid my way through college working at dealerships. This means, I've seen the good and the bad at dealerships. I must say, this experience was the best experience I've ever had. From being greeted at the front desk to test driving cars with Steve DiStefano to getting the paperwork down with SJ, the team cared about ME. It didn't end there, service provided an amazing and honest experience. I am thankful to have found Audi Raleigh. I may not purchase every car from them but they've set the bar high and I will be seeing them again soon. Thanks Audi Raleigh!

leith Audi raleigh

Dec 11, 2015

I will buy my next car there. I had the best service when ever I needed them if for maintenance or buying a car. I am driving a new 2016 s6,and before I had an s5 both cars we're bought in this dealership from the,same person Chris. Iwill buy my next car there as well.

dustinhampton14

Dec 11, 2015

I grew up in the Automotive Industry in Toledo Ohio and paid my way through college working at dealerships. This means, I've seen the good and the bad at dealerships. I must say, this experience was the best experience I've ever had. From being greeted at the front desk to test driving cars with Steve DiStefano to getting the paperwork down with SJ, the team cared about ME. It didn't end there, service provided an amazing and honest experience.I am thankful to have found Audi Raleigh. I may not purchase every car from them but they've set the bar high and I will be seeing them again soon.Thanks Audi Raleigh!

lee

Dec 10, 2015

I wasn't sure if I wanted an Audi but the knowledge of the sales person and the service I experienced made the choice easy and I would buy this car again. It's the best vehicle I've ever owned and when I go for service it's outstanding. .

lee

Dec 10, 2015

The sales process and the knowledge of the salesperson was and is so helpful. I would recommend Chris and this dealership and Audi ownership to anyone considering purchasing a luxury vehicle.

Ray3183

Nov 5, 2015

On Sunday October 25th I drove my car (2006 A4 2.0t) to Audi Raleigh dealer for an oil leak from the valve cover.On October 26th Audi Raleigh performed a Diagnostic and determined that the following items needed repair or replacement as the timing tensioner had broken and made a hole in the valve cover:rear timing chain, tensioner, valve cam cover, related gaskets, seals and hardware. They also recommended some turbo maintenance. I authorized these repairs.Audi Raleigh called and stated that they found additional damage to the camshaft and it needed to be replaced as well, the total repair would be $3,183.50.Audi Raleigh called again and informed me that when they removed the camshaft they found scoring on the cylinder head journals and the repair to replace the cylinder head would be an additional $4100.00.This was very concerning as we are now past the likely value of the car so I asked if the engine could be put back together without replacing the cylinder head. The answer was yes but that Audi Raleigh could not guarantee that my car would run longer than weeks or months but that most likely it would be fine as an interim fix while I can continue using it as a daily driver for work and start planning my next vehicle purchase. The next call I received from Audi Raleigh said there were more problems. The shocking part here is that they said my car did not run but of course they still wanted me to pay the $3183.50. When they started the car here is what the Service Manger said occurred:"the vehicle ran approximately 15 seconds before the scoring of the cylinder head journals seized, broke the new cam shaft and possibly bent cylinder head valves."At no time was I told that there was a possibility that the car engine would seize while in Audi Raleigh care. As trusted advisors the service managers should stress the worst case scenario in cases like this, I would have never risked further engine damage if they had provided the proper assessment and guidance for this serious issue obviously it was not the right step as it seized in 15 seconds! It should also be noted that Audi has TSBs for excessive cam wear for this engine. Now they want me to pay the bill in full and tow the car home, without even a discount on parts/labor or assistance from Audi corporate to get my car running again! Once again my only options are pay the 3183.50 and tow my car off the lot or pay the $3183.50 and an addition $4100.00 for the engine rebuild. In my almost 30 years of driving I have never experienced a car company that expects you to pay almost $3200.00 when your car is in worse condition then when you dropped it off.

TTS Yes

Oct 27, 2015

I recently researched a number of cars, and then made a decision to purchase a new Audi TTS from Audi Raleigh. My contact there, John Marble, was perhaps the most professional automobile sales consultant I have ever worked with, in over 40 years of car buying. The experience started for me with his telephone communications, and built from there. I would heartily recommend anyone interested in Audi vehicles contact John and set up a time to meet with him. Oh - and the new Audi models are just AWESOME too!

TTS YES

Oct 27, 2015

I recently researched a number of cars, and then made a decision to purchase a new Audi TTS from Audi Raleigh. My contact there, John Marble, was perhaps the most professional automobile sales consultant I have ever worked with, in over 40 years of car buying. The experience started for me with his telephone communications, and built from there. I would heartily recommend anyone interested in Audi vehicles contact John and set up a time to meet with him. Oh - and the new Audi models are just AWESOME too!

Bruce

Oct 22, 2015

Chris Sarbo is the best salesperson I have ever had in almost 40 years of purchasing cars. He was extremely knowledgeable and enthusiastic and was creative in packaging a car which had all of the necessary options I wanted. He also allowed me to test drive different vehicles and educated me in the different models available. He was also knowledgeable regarding financing and leasing options. I found Chris to be honesty, friendly and helpful. I would recommend Chris to anyone wanting to purchase an Audi.

ShyamQ7

Sep 25, 2015

We got a new Q7 recently, we went to look and ended up buying one !! - Joe Najm and team were great helping us out through the process. Joe, Ron and Stanley stayed back until 11 PM to help me close the deal. They gave a great deal on the price as well. - Glad to have chosen Audi Raleigh !! I would recommend and would like to shop back here again in the future !!

#GreatDrive #AudiQ7

Sep 23, 2015

The team of staff waited until 11 PM for me to close the deal. - Joe, Stanley and Ron were best and gave me a good deal as well. Id go back to but another one in the future.

CherylK

Sep 2, 2015

My overall experience at Audi Raleigh, and my sales rep Joe Najm, is a whopping 10+ (5 stars!!!) I was test driving cars at 4 different dealerships and let this be known right away to Joe. No matter what question I asked Joe, he knew the answer. Not only Joe, but when I had a question when Joe was helping another customer, this amazing guy John stepped up to help me and knew all the answers too. How often do you find another salesman taking time to help you when he clearly knows you are working with someone else? I have to comment at how shocked I was to find OTHER dealerships in the area not knowing fully the cars they are selling. You would think that anyone selling a car should know the cars they are selling and be able to answer basic questions about how the car operates, but this was not the case as most were so busy pushing their cars at me they werent aware at how turned off I was at the fact that they were unable to answer my questions or help me. I was NOT impressed to be honest, and perhaps that is why I chose the Audi over the other dealerships and trust me I was TORN over two different cars for a while. Joe never once pushed the car on me. Never called my house with the phoney HELLOOOOOOOOOOO and never once said WHAT WILL IT TAKE TO GET YOU TO BUY THIS CAR TODAY. As I heard that at all 4 of the other dealerships!!!!!!!!!!!!!! Bottom Line --- Joe Najm made my buying experience amazing. I learned a lot about my car and although overwhelmed with information, Joe could tell and told me to come back for a refresher course anytime I need. I enjoyed every moment of buying my car, all the people at this dealership were helpful, courteous, kind to me and genuine they all seem to love what they do and perhaps because its not an oversized dealership, there is a family feel there where everyone is laid back and without all the phoney gestures and comments. I am THRILLED with my new car and even more thrilled to be part of the Audi Raleigh family I know I will be well taken care of there for years to come. Did I say Joe was great? YES, Joe was great!!!

K's Pilot

Aug 29, 2015

Bought a used Honda Pilot. Called first and the sales agent was very helpful. I made an appointment to test drive the car and it was ready and waiting when I arrived. While the original sales agent I spoke with on the phone had left for the day, he alerted another agent of my interests and he handled my questions to my satisfaction. I asked for a small price concession (the answer was "no") but already new their price was well in line with the market and surrounding deals. I would return again for another car purchase and work with the same agent. I did not feel less important because I was buying a used Honda on a car lot full of much more expensive cars.

Katecl59

Apr 9, 2015

Chris Sarbo was easy to work with and We are thrilled with our new car!

GlennG

Jan 20, 2015

I have been looking at these cars for 1 year. I didn't want to get in over my head. It took me a year to finally come back and make my purchase (when I had cash in hand). Charles Parker was patient, accomodating, and made us a fare deal. He and his team executed to perfection. They made the car buying experience a pleasure. We Love the A3!

Thurt

Nov 12, 2014

If you are in the market for a new or Audi certified vehicle, then look no further than Audi of Raleigh. Charles Parker is a very patient and knowledgeable sales professional. Without any pressure Charles and the entire staff was outstanding from start to finish. I highly recommend them for all your buying needs.

Doc Rich

Sep 30, 2014

This was our first time out looking for an Audi. Shortly after arrival, Chris introduced himself and the afternoon started. A couple hours, (not six or eight) and one finance interview later, we drove away with a new Q3 which is exactly what we went in there for. We are going back for a companion Q7. Over the years we have bought a lot of cars. Most salesmen ignore my wife and try to sell only to me. Silly salesmen, we're a team. If you ignore her you are missing half of the sale. Chris figured that out straightaway and addressed all of our questions and concerns. If you are considering an Audi, you should go to Audi Raleigh and ask for Chris.

Josie's Happy Owner

Sep 26, 2014

We had a wonderful time buying my new car from Joe Najm at Audi Raleigh. Not only was Joe professional and courteous, but he was also fun and extremely helpful. He made buying a new car a great experience. He knows his products and all their features. With his honest help, we were able to determine the perfect car for us. He was patient and unflappable. No matter how many times I said, "Can I ask a question?" or "Could I just test drive one more car" his answer was always an enthusiastic "Of course!" He was always willing to go the extra mile to help us, even arranging a car for us to use while our new one was shipped to the dealership. He helped us through the maze of paperwork and offered invaluable advice about options and alternatives. Neither aggressive nor pushy, he let us work through the decision process at our own pace. In short, we had such a good time with Joe that we even named our car (Josie) after him.

drob512

Sep 9, 2014

From the beginning of our contact with John Marble we were very impressed, he was very nice, courteous and knowledgable. He didn't put any pressure on us and helped us to make an informed decision between the particular models we were considering. We were blown away at his level of service and his attention to detail, he is a valued asset to Audi of Raleigh and he would be our vote for one of their best employees. Every time we go to the dealership, they make us feel right at home, if anyone is in the market for a great car buying experience, this would be the place that we would recommend hands down because they take care of potential customers and current customers alike. Darren & Karen Robinson

dealershiprate

Aug 4, 2014

It has been a month since we moved with my family to the US due to a position I was offered and after exploring different alternatives and going through all the processes required in different dealerships for leasing I finally found what I was looking for at Audi Raleigh in terms of competitive price and service. I highly recommend visiting Chris Sarbo who made the buying experience easy and relaxed . He was always extremely diligent in following up the status of the process, providing me with trustful and clear information so I was able to come back home very happy with my new A3.

Bob

Jun 24, 2014

If you need Help with Audi you own don't even try . REGIONAL MANAGER for AUDI in NC is one who make major decisions and they is reason why will never own Audi again.

torrealbritton

May 20, 2014

The good folks at Audi Raleigh - are long on patience and great on customer service, in particular Charles Parker. Charles had seen my wife and I come in and out of the dealership for over a year and a half, test driving various cars and suv's. Charles never pressured us to buy or push us into a certain vehicle. He answered all our questions on various vehicles and allowed us to look at and test drive whatever we wanted. Finally we came to a decision and the process was very smooth when we made the decision. If you are looking for a Great sales consultant take a hard look at Charles Parker -- he knows all the Audi vehicles and has the patience of "JOB" (smile)Great group of folks at AudiRaleigh -- highly recommended from someone who took over a year to make the right decision. Wife is a proud owner of a 2014 SQ5

rduskillet

Apr 30, 2014

This is not your typical car buying experience. I have purchased over a dozen cars in the past 30 years and my most recent purchase at Audi Raleigh was far better than the rest. First class facilities, relaxed atmosphere, and great people made it happen. I highly recommend visiting Charles Parker in the sales department.

Chris

Apr 29, 2014

I usually don't expect many positives in the whole car buying experience...it's just something to endure. Audi Raleigh exceeded my expectations in many ways. I had done my homework on the car that I wanted...what others were paying, typical fees, etc...but before I could spout out my figures, we were already agreeing on the deal. Salesman Charles Parker made everything work for me smoothly and pleasantly. Great overall experience. I highly recommend.

CaliStace

Apr 11, 2014

I bought an Audi A3 a few days ago. Usually the car buying expeierence is dreadful with as much time that is required at the dealership and haggling on price. My experience at Audi Raleigh is the first time I have ever had fun purchasing a vehicle. Not only was our salesman able to explain the cars features in detail that I was interested in, but he was also very knowledgeable on all the vehicles on the lot and I never felt pressured to buy more than what I needed. I will definitely buy from Audi Raleigh again.

NicoleW

Feb 21, 2014

I actually enjoyed purchasing my Audi SQ5. I walked into the dealership thinking I would test drive a Q7, but after LISTENING to me carefully and understanding my needs, Chris Sarbo suggested I test drive a SQ5. He understood that I am an atypical buyer. It was a great suggestion, because I ended up purchasing it. I LOVE IT. Both Chris and John Marble went out of their way to answer any questions I had. I also liked the fact that it was a no pressure, no haggling environment. In making my decision to purchase an Audi, I spent a lot of time at that dealership. I always felt comfortable, and even got to know some of the other staff. BTW, the finance manager - Anthony CCotellese is great at well. After my Audi was "delivered" to me, Chris spend a couple of hours ensuring I knew how to operate my new Audi. A couple of weeks later, I accidently ran over a tire iron that required a repair. My experience with the service department was superb! I am a proud, new member of the Audi family!

Sarah C

Jan 12, 2014

I bought a car here a few months ago and it was a great experience from start to finish. Every person I dealt with, especially John Marble, the salesperson, was friendly and extremely helpful. As a younger woman who had been shopping for cars alone I was used to getting a lot of pressure from salespeople and my experience at Audi Raleigh was not like that at all. The car I bought wasn't an Audi--it was a used Hyundai that they happened to have on the lot. In other words, a way less expensive car than the typical cars they sell here. I wasn't treated like any less of a valuable customer and John even stayed really late on a Friday night (after 9 pm) to help make sure everything went smoothly. Anthony in the office was awesome too, and really helpful with all of the financing and paperwork. It was my first time buying a car from a dealership, and I was a bit intimidated at first, but John and Anthony were so great that the whole thing was a really fun experience. I love my car and I loved the experience of buying it here.

SarahC123

Jan 12, 2014

I bought a car here a few months ago and it was a great experience from start to finish. Every person I dealt with, especially John Marble, the salesperson, was friendly and extremely helpful. The car I bought wasn't an Audi--it was a used Hyundai that they happened to have on the lot. In other words, a way less expensive car than the typical cars they sell here. I wasn't treated like any less of a valuable customer and John even stayed really late on a Friday night (after 9 pm) to help make sure everything went smoothly. Anthony in the office was awesome too. It was my first time buying a car from a dealership, and I was a bit intimidated at first, but John and Anthony were so friendly and so helpful that the whole thing was a fun experience. I love my car and I loved the experience of buying it here.

murf0420

Dec 15, 2013

I went to the dealership after doing some research online on their website. I met with Charles Parker who was enthusiastic as well as very meticulous in explaining the details of the Q7. I test drove a few and finally made a decision and bought my first Audi, a 2014 Q7. I have owned several Mercedes, Porsches, Land Rovers and BMW's. I was very pleased with the entire process and found the entire staff to extremely professional as well as proud of their brand which is important. Charles had the car clean, fueled up, a gift baket inside and a big red bow on the hood for the wife. What surprised me most was the fact Charles reached out to me a week after the purchase and had me come in for an hour session on everything about the car and how it works. Do yourself a favor and go see Charles, you will be very happy you did,

Jerry M

Nov 13, 2013

Internet purchase .Thanks to Jason Tremlett and Anthony Cotellese for handling my purchase with knowledge and professionalism. All expectations met .

ronpattinc

Oct 23, 2013

Excellent dealership, easy to do business with and customer focused. People are professional, yet personable and concerned about meeting the needs of the customer and will be as flexible as possible to do just that. Good follow up after the sale to be sure you are happy and enjoying the vehicle. They really want to be sure you are happy with your purchase and that will lead to a customer for life. I will return to buy my next car there in the future.

C.B. Addison

Oct 21, 2013

I recently purchased an Audi A4 from Audi Raleigh. John Marble was my salesperson, and he was extremely knowledgeable about most of the questions I had (and there were many) about the vehicle. If John didn't have an answer, he let me know and proceeded to ask other personnel. That sold me. To make a long story short, I am really pleased with the rapid transaction (making sure I understood everything before the final signing), and I am enjoying my beautiful 6-speed A4. As far as I'm concerned, I recommend John Marble for a raise, Also, kudos go out to manager Rascoe, Asst. Business Manager James and Parts guy, Evan. C.B. Addison Cheraw, SC

Rick Wilfong

Oct 12, 2013

If you are in the market for a new Audi, go see Charles Parker at Audi Raleigh.

Happy Customer

Oct 5, 2013

I traded an A6 for a Q7 and Charles Parker was my salesman. He was a professional from start to finish and also very pleasant to deal with. Buying a luxury car should be fun and not a stressful experience and Charles and the rest of the folks at Audi Raleigh delivered!

New Car for Wife

Sep 4, 2013

We were looking for a new SUV for my wife. We done our research and Audi was last of two brands we were considering, this dealership experience with Chris Sarbo solidified our decision. The dealership was friendly and answered all our questions with no hassle. The best of five experience we had in purchasing a vehicle. We love our new Audi 2014 Q5 and probably locked us for life as a Audi purchaser.

Greg

Aug 17, 2013

My wife and I had a great experience at Audi Raleigh! Kudos to Charles Parker.

ThomasT

Aug 16, 2013

In working with Chris Sarbo on my third Audi, it was a pleasant experience from start to finish. Both he and the Sale Manager (Harry) were easy to work with, and never "pushed' me into anything. I would recommend both Chris and the Dealership to anyone in the Raleigh / Cary area looking for a new or used Audi... Thanks to you both! Thomas

telihiold

Jul 20, 2013

John Marble is an excellent sales associate! He is very polite, professional, and he is very knowlegeable about cars. He provided me a great customer service. The whole stuff was very welcoming and polite!!! The person who wrote about that "bad experience" was probably not telling the truth. Everyone greets you and they are very friendly!

Audi4me13

Jul 1, 2013

I test drove a Q5 3.0t at Audi of Raleigh. I was greeted by my salesperson Joe. I was very upfront with him and let him know I am a struggling law student and would not be purchasing any time soon. Joe still provided me with a test drive and all the information I asked for. He was very professional and will definitely be getting a call from me as i near a time for me to be able to purchase my Q5. I spoke with the general manager about Joe and would recommend him to anyone interested in an Audi from the right sales guy.

Rashmi

Jun 30, 2013

We had a great car buying experience at Audi Raleigh. Joe Najm was helpful and knowledgeable. He made the negotiation part simple by being understanding of our position and expectation. In the end, it took less than an hour to reach a deal that we felt comfortable with and drove home in a new car in a couple of more hours.

Raj S

Jun 29, 2013

We bought a new Q5 from Audi Raleigh, and we are very happy with how fast and enjoyable the whole process was. We met Joe Najm when we were still trying to decided which package and color combo to buy. The ones we liked weren't available on the lot, Joe said he would be happy to search for them or order one. After looking around, we went back to Joe, and talked about shipping one from another dealership or buying one on the lot. Joe was open and honest and didn't try to sway us one way or the other. In the end, the one on the lot was more attractive package for us, and the negotiating was quick and to the point. No hassles at all.

Joe Najm

Jun 26, 2013

Overall, I had a very good experience. I flew in from out of town, Jim picked me up In an very nice A8. Saw the car the car in person for the first time in person. It was everything Jim described.... I would recommend Raleigh Audi and Jim Najm to anyone!

LuvCars

Jun 26, 2013

Prior Audi was serviced at this dealer. Accurate, reliable and helpful. Trade in and new car negotiation was straightforward. They did better than Blue Book and Cars.com said I could do. New car is a dream to drive and the convertible is everything a convertible should be. I frequently receive positive comments on the car when I arrive, park or just fill up at the gas station. Car is very comfortable despite being very sporty. Even my wife, who prefers a SUV, is happy.

A & G

Jun 25, 2013

Enjoyed working and meeting staff members, especially our Salesman. Highly recommend dealership. Love our new Q5.

alex1976

Jun 21, 2013

my wife and I drove to Raleigh to buy a new A6.Joe was very helpful knowledgeable and patient he help this review several models and price ranges we ended up picking the a6 supercharged fully loaded sports coupe and we couldn't be happier it is a wonderful vehicle I have a s*** eating grin everytime I get behind the wheel when my wife lets me drive

Keith

Jun 5, 2013

My wife and I recently purchased an Audi A5 Convertible. John Marble guided us through the majority of the process. Anthony Cotellese represented the dealership through the financial portion of the purchase. In addition, the receptionist, service manager and several other sales representatives made us feel most comfortable throughout our purchasing experience. The Audi almost sold itself - it is such a quality machine. Having John available to point out special features, to make the car available for test driving and to guide the purchasing process made the experience most rewarding. John is most knowledgeable, easy going, and trustworthy - he delivered everything that he promised. Anthony guided the paperwork - the process was quick and painless - he was most accommodating. The receptionist at Audi Raleigh is a most special young lady - she made us feel at home.

timewaster

May 28, 2013

I was looking at an Audi R8.. There was a pre-owned but I was also considering new. We are not talking about a 20,000 vehicle here. The salesman was inexperienced and when he brought my questions / concerns to his manager, the manager never stepped 1 foot out of his door ( we were sitting 10 feet from him ) to acknowledge us, not a hello, a smile nothing. The salesman insisted the car was not negotiable but after 10 minutes dropped the price 3 grand. As we were leaving, the business manager was re-entering, held the door open for my wife, she said thank you TWO times. She got no reply not even a "have a good day" "you're welcome" not a word. By the way, he had no knowledge as to whether we purchased the R8 or not. We found this dealerships employees to be unprofessional and arrogant.We then proceeded to Audi in Cary Auto Park where we found just the opposite!We would never return to Raleigh Audi nor would be refer anybody we like there.

coco1205

May 24, 2013

My wife and I were both treated great, and our experience was the best I have had in a long time. I have bought and leased automobiles many times over my life time and this was the most pleasant an stress free I have ever experienced. Leith Audi should be pleased to have such a high caliper of professionals selling their product..

Gary K

May 1, 2013

Our car buying experience at Audi Raleigh was the best ever. John Marble, our salesperson, was great from the very first time we spoke by phone. He was courteous, helpful, sincere and very knowledgeable about the vehicle. He listened well and never made us feel pressured. He gave us all the time we needed and was easy to communicate with in person and by phone and email. i would highly recommend a visit to Audi Raleigh if you're in the market for a vehicle, even if you haven't thought about an Audi.

stsduke

Apr 30, 2013

We had the most pleasant car buying experience at Raleigh Audi. From the moment we walked into the dealership we were treated exceptionally by John Marble and the entire staff. By the way...we love our new A4. Thanks again John for your help and service! Steve

Srinivas nayini

Apr 29, 2013

Ask for chris sarbo. One of the best salesman to weok with. Easy, short respectful and knowledgeable. I was good experince to work with him. Offer,negotiation, rejection were handled with due respect and professionalism.

makacor

Apr 28, 2013

I purchased a 2013 Audi A6 from the dealer and the entire experience was a very professional experience. I received top dollar on the trade in of my 2003 BMW M3 which made me feel that the company valued my business and wasn't there to try and rip me off. The salesman Craig Elstak worked with me without undue pressure for the sale .. very good salesman ... if you're lookng for an Audi I highly recommend Audo of Raleigh.

Serious Q5 Buyer

Apr 28, 2013

Initially, Audi Raleigh appeared to be a wonderful car dealership with kind genuine people. But in the little time I interacted with the sales associate John Marble, I began to see that all the kind honest appearances were deceptive. In order to trick people, this dealership continues to list vehicles for sale on different websites even though the vehicle was sold long ago. I was interested in an Audi Q5. I was told over a week ago that the SUV sold and yet it is still being posted as an active listing. John Marble invited me out for a test drive of another 2011 Q5 that was similarly priced. When I get to the dealership, he insteads shows me a 2012 Q5. It was a great vehicle but slightly overpriced. He asked he had I seen better prices for a 2012. I said I did and that is when John become verbally ugly and disrespectful. And against my better judgement I tried to sit down and negotiate a reasonable price, but he didn't even try to counter. He didn't even attempt to show me the 2011 that was the price range I was looking for. Instead, John Marble was rude and condescending. It is a shame because I need a car. I am going to buy a car. I will be purchasing an Audi Q5. Audi Raleigh missed out on a sale and a costumer for life. If you want to be manipulated into purchasing an overprice vehicle, please visit John Marble at Audi Raleigh. He will gladly fleece your pockets with a smile.

Terry Kilpatrick

Apr 26, 2013

Audi Raleigh and my saleman Mr. Elstak was great with helping me purchase a 2013 A8L. I ordered the car and it came in spot on per the order, and sooner than promised. I was very pleased with the process and love the car. I would certainly recommend others to consider an Audi at Audi Raleigh. They have some very nice/hot cars and their service is great.

Christina D.

Apr 24, 2013

We had a wonderful, pain free car buying experience at Audi of Raleigh. Our salesperson, Craig was professional, accessible, and knowledgeable. We love our car and would recommend this dealership to anyone.

Sweet

Apr 23, 2013

I recently purchased a new Audi A5 Convertible. During my search for the "perfect car", I met John Marble in Sales at Audi of Raleigh. He was patient, up front, honest, and knowledgeable about the cars I was looking at. Low presure, good deals, variety of stock, information, fun, and friendly staff will definately keep my business at Audi of Raleigh.

John and Katie Davis

Mar 26, 2013

We purchased a certified pre-owned Audi Q5 Quattro from Audi Raleigh last week and could not have been more pleased with the entire experience! From beginning to end we felt all our needs, questions, concerns were handled in the most professional way. John Marble our sales representative was fantastic, Anthony Cotellese from the finance department made handing over our money seem effortless, and the entire staff seemed genuinely excited for us as first time Audi buyers. In every detail you can see that these people love these cars and care about their customers. Thank you for making our experience memorable, we couldn't be happier and love the Q5! Looking forward to purchsing the next one! - John and Katie Davis

katie_a_pence

Mar 26, 2013

We purchased a certified pre-owned Audi Q5 Quattro from Audi Raleigh last week and could not have been more pleased with the entire experience! From beginning to end we felt all our needs, questions, concerns were handled in the most professional way. John Marble our sales representative was fantastic, Anthony Cotellese from the finance department made handing over our money seem effortless, and the entire staff seemed genuinely excited for us as first time Audi buyers. In every detail you can see that these people love these cars and care about their customers. Thank you for making our experience memorable, we couldn't be happier and love the Q5! Looking forward to purchsing the next one! - John and Katie Davis

CMarie

Mar 18, 2013

I recently purchased a vehicle from this dealership and the experience was nothing short of amazing. My agent was Charles Parker and he was really great about answering all of my questions in person, over the phone, via email and by text. He was super accesible and helpful not only before I purchased the car, but afterwards as well. I was a bit nervous about buying a used car but I could tell that this dealership had really high standards and would not allow faulty merchandise on their lot. After speaking with Charles, I was sure that I was buying a great vehicle and I have enjoyed my new (well new to me) car so far. I highly recommend them!

Nichole

Mar 7, 2013

We recently purchased an 2013 Audi Q5 from Audi of Raleigh. We couldn't be happier with the service that we received while we were ordering the vehicle down to the day we picked up the vehicle from the lot. John Marble was an amazing sales man and really helped us with our purchase. I would highly recommend Audi of Raleigh to anyone who is looking for a great quality dealership.

h2nd2none

Mar 2, 2013

I had been looking at the Audi A6 for some time stopped by Audi of Raleigh while at a meeting in Raleigh. Stanley stopped me as I was leaving as I was just looking. He didn't hassle me in the days to follow as some salesmen do. I returned a week later and we talked again. I decided to pursue in purchasing just didnt know which dealership (it was between Va Beach, Greenville and Raleigh) Well I returned with wife just to show her the car (2 hr) drive. She loved it. So i returned 3 days later and purchased it. Thanks Stanley and Harry!!!

shumated

Feb 28, 2013

Best experience in the triangle area. I spent two months looking for a vehicle and meeting Stanley and working with Audi in Raleigh was worth the time spent. The price, vehicle and service were beyond expectations.

REBAPP

Jan 18, 2013

During my Car Buying experience I was impressed with John Marble's professionalism, courtesy, and dedication. I would definitely recommend asking for John when purchasing a vehicle from Audi of Raleigh.

Lisa

Jan 11, 2013

Audi Raleigh made the trading in a of a vehicle and leasing a new car an excellent experience. There were no hassling for price, everything offered was extremely fair. I would definitely recommend them for any new car purchase!

GMT

Jan 4, 2013

Audi of Raleigh and our salesperson John Marble made the purchase a pleasant experience. We were not familiar with Audi and he spent the time to show us the cars many advanced features. We are very pleased with Q5 in its first month of service. It was delivered in perfect condition and has run without flaw since then. I have made 2 quick pit stops to ask some follow up questions on the electronics. The service folks seemed happy to answer my questions. Audi is competitive with other luxury cars on price, but could use some better financing services. Every one at the dealership was professional acting and well spoken.

Jacob H.

Jan 4, 2013

I bought a 2009 A6 on line from this dealership. John Marble and company did a great job of accurately representing the vehicle and preparing it to be shipped across the country. No pressure or gimmicks, just down to earth service. A great place to do business with.

John Van Schaften

Jan 4, 2013

My experience having my 2010 audi serviced and leasinga a brand new 2013 audi was exceptional. From the service dept. , sales to the Financial people, the service and the friendliness ;that I experienced was truly great. I would recommend Audi of Raleigh to anyone looking for a great car buying, etc. experience.

jhelland

Jan 4, 2013

A pleasure to work with this dealership. I bought an A6 on-line and these folks accurately represented the vehicle. The price was very competitive, and I was shopping dealers across the whole country. They did a great job preparing the vehicle to be shipped across the country, and I would definitely recommend them to anyone interested in purchasing an Audi.

hardyghaffar

Jan 3, 2013

John is the reason why we purchased the vehicle. He is knowledgeable about the product yet not pushy. He made the process smooth and efficient for us. Did not know much about the Audi product prior to my visit. I will most likely buy another if the car is as good as the service. So far so good!

Steve N

Dec 26, 2012

I purchased a used car form Audi of Raleigh. They did not play any games, gave me a great deal on the car and a very fair trade-in value for my car. I would go to them again.

Rob0502

Nov 12, 2012

If you are looking to step into the amazing world of German engineered luxury performance cars, you can't go wrong with Audi Raleigh. Ask for John Marble, salesman, and you will get a straight-shooter who knows the cars on his lot, is super down-to-earth, and very easy to work with. John's as honest as they come, knows the Audi line inside and out, and will put you at ease as you size up the car against your particular set of criteria. Dealing with John was one of the best car-buying experiences I have ever had. And did I mention how much I love my new A6?!

K Dobbins

Oct 30, 2012

After long searching I thought I found my car at Audi Raleigh, when I went to visit and see the car in person it was gone/sold. When I explained what I was looking for John helped me find another option that suited my needs. He was patient as I checked some other cars outside of the Leith family dealerships. His patience and knowledge along with a great car and price led me back to Audi Raleigh. Very pleased with my purchase and will return when in the market for another car.

Thomas family

Oct 30, 2012

We bought our new Audi Q5 from Audi Raleigh dealership and we are extremely pleased with our vehicle and the service we received. Charles Parker was our sales executive and he was very helpful and courteous. He was very patient in explaining in detail about the vehicle and made the buying remarkably easier.

Jsthomas6

Oct 30, 2012

We bought our new Audi Q 5 from Raleigh Audi . They were very customer friendly, courteous and made us feel welcomed. Charles Parker, sales executive, was very helpful in taking us for test drives on several different models and helped us decide the one that fits our needs. We strongly believe that we got a really good price on our new vehicle .

JManning

Sep 21, 2012

From the moment you walk in, you feel welcome and the sales associates, especially Charles Parker, is so helpful and willing to listen to what you are looking for and what you want in your vehicle without pressuring you to look at something your not interested in.You cannot go wrong with this dealership or Charles!

JManning1

Sep 21, 2012

Great dealership with great employees. Charles and Stanley were wonderful to work with and incredibly helpful. Cannot go wrong with this dealership, very welcoming and friendly.

QueenBee

Aug 30, 2012

I have nothing but praise for this dealership the personnel, the atmosphere, and the service are all first rate. Met John Marble early June while still ust lookingto replace my 20 year old Saab 900 convertible he took note of what I was looking for and called only when he had vehicles that fit my criteria. When I finally purchased my ewcar all the details were handled professionally, everyone at the dealership worked together and made me feel that I was a valued customer.

Renedl

Aug 30, 2012

I have nothing but praise for this dealership the personnel, the atmosphere, and the service are all first rate. Met John Marble early June while still just looking to replace my 20 year old Saab 900 convertible he took note of what I was looking for and called only when he had vehicles that fit my criteria. When I finally purchased my new car all the details were handled professionally, everyone at the dealership worked together and made me feel that I was a valued customer.

BMW Convert

Aug 27, 2012

I went to the Raleigh Audi dealer to buy a new S4. John Marble met me at the door and asked how he could help me. While I was disappointed to learn that there were no new S4's on the lot, John indicated that he had a few lightly used certified S4's on the lot. John was very knowledgeable, not pushy at all and if he didn't know an answer he was honest about it and tracked the answer down. The Finance team were very helpful as well. Would highly recommend.

mindsweeper

Aug 21, 2012

I located and purchased an Audi S4 found on cars.com. The process of purchasing the vehicle was performed on-line. Everything went smooth.

BillMD

Jul 24, 2012

Overall good experience. Traded my Lexus RX for an Audi Q5. Salesman was very knowledgable and not pushy. They gave me a fair price for my trade and the process went smoothly. I would definitely recommend this dealership to anyone interested in a good car buying experience.

S. Ingle

Jul 23, 2012

Mr. Rascoe & Audi Dealership of Raleigh: Let me start off by saying I disturbed by how our phone conversation ended & even knowing we disagree on the pricing of the two cars in question & cannot come to terms for both party satisfaction. I Ok with that. Keep in mind you guys called me back to follow up on 7.3.12. Ie already moved on after your last e-mail offer on 7.2.12. Our phone conversation on 7.3.12 I was just trying to explain to you what my research revealed & every time I started to speak, you rudely interrupted me. Every time I started a sentence you impolitely interrupted me. Do you know how discourteous you were & how discouraging that is? You did not show me any courtesy on that phone conversation. It hard to negotiate if only one person is able to talk and out-talks the customer as he trying to make a point. Chris and I were having a civilized & polite conversation until your invasion onto the call. However, I did try to patronize your dealership. Please see my past car purchase transaction below. I purchased my pre-owned BMW in 2004 & the dealer went on the same car guide lines. Plus he gave me the trade-in value on my car which was both agreed on in black & white from research done utilizing credible car pricing guideline references. No interruptions when I tried to reason with him when needed. Everything I requested from them was met. I purchased a pre-owned Mustang in 2010 & the dealer went on the same car guide lines. No interruptions when I tried to reason with him when needed. Everything I requested from them was met. I purchased a pre-owned Ford Fusion in 2011 & the dealer gave me $5k under all the car guideline values to persuade me to purchase the auto which I did. I paid cash with no trade-in. Everything I requested from them was met. I ask myself this question. Is it me asking too much of the dealership?? Or is it the dealership Senior Management demeanor? I choose the latter. The Management of the Audi dealership. In my 35 yrs of pursuing a car this was my worst experience ever. You may not care that local prospective buyer view this experience as highly negative, but just consider how many folks will potentially hear about this. You should seriously consider changing your behavior and style and set an example for others that work on your team. Stephen H.Ingle