Used Cars for Sale at Auto Merchants Inc. in Plano, TX

SB

Dec 7, 2015

We received absolutely outstanding service on the purchase. They made the whole process so easy and were their customer service was outstanding. We had driven a long way to go see the car, but we were not disappointed in any way.

LaQuita

Oct 29, 2015

I purchased a 2011 Mercedes C 300 from them in January 2015. I love it! Tommy is the best salesman I've ever dealt with! I know where I'm going for my next vehicle purchase.

Retired Veteran

Sep 19, 2015

I was in the market to replace my tired old, high miles Sonata with a newer model. I shopped the metroplex for a while and did not find that combination of the right deal, the right vehicle, the right personality. No problem, because I was not in any hurry, and I leisurely continued my research and kicked some tires here and there. But when I walked into Auto Merchants Inc, it was from the start a professional, courteous, fast and accommodating experience. The inventory was impressive; the energy of the folks encouraging; the deal honest and straight forward, and some concerns in my mind set at ease. I was in and out in less time than it took me to transfer stuff from my old car to the new one before I drove off. It has been a pleasant experience, and I look forward to meeting up with these guys again soon to get a little professional 'tinting' done on the car as well, I definitely recommend them to help you find what you're looking for.

retired teacher

Jun 1, 2015

Easiest purchase I have ever made. I am a senior woman and have bought all my cars on my own. I had researched my vehicle for 2 days. I went to see their Prius, was able to take it to my mechanic and NO ONE in the DFW area could match or come close to their price. It was missing its floor mats so they bought me new Toyota brand mats and in less than a week, I had the car home. There was absolutely NO PRESSURE on their part. They may not have much of a selection for the car you want, but what they do have will go FAST.

sergio

May 18, 2015

bought Nissan Leaf from them - good experience, nice calm people.

Wahid

May 7, 2015

These guys are a pleasure to do business with. They have the best prices in town for top of the line cars. My family always buy's cars from them and we have always been satisfied. Visit them for your next vehicle purchase and you will not regret it!

Rhonda Shirley

Mar 30, 2015

These people are So easy to work with. I have never purchased a car quite so fast and without a hassle.I highly recommend you check out Mo and his associates for your next vehicle purchase.

BobbieF

Feb 21, 2015

I purchased a 2012 Jeep Grand Cherokee after seeing it on their web site. I missed out on another one the week before because they sell cars so fast! I worked with Tommy for this transaction and he was very helpful, honest and friendly. I would definitely recommend Auto Merchants, and especially Tommy, to everyone I know. My car is in excellent condition and I'm very happy and satisfied with my purchase. I've bought many cars over the years and this was the best experience!

MJ

Feb 21, 2015

Purchased a 2006 Infiniti M35s back in 2008 and I still have it. Back then the choices were far better than Houston and the 250 mile drive probably save me around $4-5K. I had contemplated another M35 but while Carfax said it was OK AutoCheck said it had been in an accident. Just do your due diligence before buying.

GDubb aka labishop

Nov 14, 2014

Purchased a 2011 Jaguar XJL sight unseen off of their web site. Did everything via the internet, including financing. Easiest car I ever purchased and I'm loving my car. Especially want to thank Thomas for his hard work and effort. He went above the call of his job by coming in on his day off and picking me up and taking me to the dealership. Once I arrived at the dealership, everything was ready for me. The rest of the staff was nice and friendly and really made my experience a great one. I will be purchasing all of my vehicles here and bringing family and friends as well. The trip to Plano from Monroe, LA was well worth it. I'm loving my Jaguar thanks to Auto Merchants.

josee621

Oct 21, 2014

Easy to deal with, very straight forward. Thanks for everything.

dronal

Oct 14, 2014

Had a very good experience. They made the transaction very easy to do, thank you.

Susan Ryan

Sep 25, 2014

I bought a car here less than 2 weeks ago and paid cash for the car, over 10K. The day after I bought the car I had to have the battery replaced. I didn't think too much of it as the car is a 2012 and I'm sure that it still had the original battery. Now the car sputters when accelerating and practically stalls, and is using an immense amount of gas. This place has been unwilling to return my calls and or emails regarding this problem. Service what you sell for at least 30 days from the date of purchase, customers shouldn't buy a vehicle from you and have it break down within two weeks. You get exactly what you buy here which is JUNK!

sinn

Aug 26, 2014

We bought our '09 Nissan Murano this past weekend from this dealership. The car was in excellent condition and of great price. From the moment we entered the door, it only took us one hour to buy the car! Getting all the paper work done, only 5 minutes, as opposed to couple of hours at other dealership.

samant

Aug 8, 2014

Great experience. Very easy and sid was so willing to work with us. Thanks for making our experience great.

labigail

Jul 28, 2014

Sid was wonderful to work with! I will recommend as much as possible Thank you!

nathant

Apr 22, 2014

I will buy from here again. Will recommend this Dealer to friends.

william

Apr 2, 2014

Staff very friendly and professional. Appreciate conrad's professionalism and flexibility in getting car checked out. Will use you guys agian in the future!

Michael

Mar 14, 2014

The staff here was very nice and helpful. They also had very nice cars there. the lot is crowded but they quickly move cars round to get to the one you want. We noticed a small problem with the car we liked and they quickly and without hesitation took it to the ford dealership to get fixed. They were very easy to work with and would recommend them!

Chris

Mar 1, 2014

The car was just as described. The price was what we wanted to pay. The staff was helpful send friendly. I'd drive 3 hours for a deal like this again in a heartbeat.

Happy Husband & Wife

Feb 2, 2014

My wife and I was looking for a car for her and if was funny that when we pulled up. The car that we was going to look at was at the shop being tinted. It was one of the things we wanted the dealer to throw in for free before purchasing the car. Everyone there was nice, We brought the car and my wife LOVES it!!

Stephanie

Jan 31, 2014

Blake was an excellent salesman. He kept me in the loop, answered every question myself and my husband had and was just a nice guy. The dealership was very nice and hospitable overall. In total, a very good buying experience and we will buy from here again.

Chief

Aug 9, 2013

These guys sell alot of salvage title cars for cheaper prices. They will not admit to you that cars have been wrecked and will only say something like "you are free to research the car". They buy cars at auctions flagged as damaged. I almost bought a car from them when it did not show any issues on Carfax, but my lender found something different on Autocheck. Don't rely on these documents. Take it to a mechanic and have them throw it up on a rack. Auto Merchants won't tell you anything.

Bill

Jul 1, 2013

I casually walked in and asked about a Nissan Versa I'd seen online. The woman behind the desk never said, "Hi", didn't get out of her seat, and didn't seem to eager to help me. The other gentlemen got things moving, however. The car had almost no gas when I test drove it but seemed fine otherwise. When I returned and asked the woman about warranty options, she appeared to be bothered by my question or simply confused. She answered a phone call un-apologetically and didn't seem to notice me walking out. I don't want to do business with someone like that.

Gocoogs

May 27, 2013

After first lying to me about features on a car, the price of the vehicle magically jumped up when we were trying to finalize paperwork. I had found a similar car which was now cheaper than this surprise price increase, but the owner said it was not possible that there could be a listing like that. He went on to say that he knew the business better than I do (I have 14 years of experience as a mechanic and sold cars for 7 years). I bought the other car at a cheaper price and haven't looked back!

Carlos, " Hat Collector"

Apr 28, 2013

We purchase our fourth Mitsubishi n 4-27-13, and are very pleased to say it was the most enjoyable, experience of all four of our purchases, so far.Our Salesman was Mr. Chris Littlepage. Chris was very informative and knowledgeable sales person we have ever had the pleasure to deal with. We will be passing on the great experience with all our friends and family, here in Port Richey,Florida.. Thank You Candace Figueroa

Bob

Jan 2, 2013

These guys sold me a decent car for a decent price. No tricks, pressure, hassles or gimmicks. Everything went smoothly and Im really happy with my purchase and the process it took to get me in the truck. Id recommend them to others. Thanks Auto Merchants.

Katrena

Oct 12, 2012

Auto Merchants made my car buying experience a very smooth process. No gimicks, what you see if what you get. The staff was very helpful answered all questions and provided a few different options for the vehicle we were interested in. I was in out of the dealer within an hour of arriving. I am very happy with my 2012 Nissan Altima and will definitely recommend Auto Merchants to my family and friends.

omariontheonly

Jul 23, 2012

We Had a great time with auto merchants they were able to help us out and made sure we were understanding everything. Thank you for the great car you provided us with and I am extremely happy with the first impression you gave us with our great experience!

scryus34

Jun 28, 2012

Thank you for helping me find the right car for me I greatly appreciate all the information given and the car fact. You were all nice and respectful. Thanks

BMW Girl!

May 24, 2012

I purchased a 2009 VW Tiguan from Conrad on 2-20-12, and it was the smoothest car buying experience ever. Initially, I test drove a BMW 328i, but I decided not to get it. I wanted to have the car inspected by BMW first, which they were more than willing to do. Long story short, there was a repair that needed to be done, which would have been at no additional cost to me. With that being said, I decided that I wanted to wait until they had more BMWs in stock. Conrad stated that he would give me a call if he saw anything that he thought I'd like, and he did. I'd never even heard of a VW Tiguan, but he assured me that I would love it. Well, he was right! I came in that same day, and walked out less than an hour later with my new car. I love it, but my heart lies with a BMW.

4Runner Fanatic

May 8, 2012

I just bought a 2000 4Runner, a 12 year old vehicle. I have been looking and nobody would finance a vehicle that old, however Conrad was able to secure financing for me. They went the extra mile that others would not go to help me get the car I wanted.

RoxannaSchuessler91

Apr 16, 2012

Awesome selection of high end, used cars. I was impressed not only by the selection but also by the condition of the cars themselves. I have been an Audi driver for years so that is what I was looking for when I came to Auto Merchants. However I fell in love with an Alpine White BMW 528i with 35,000 miles and an asking price of less than $25,000. My husband and I thought that was a steal and after the test drive we were both BMW converts. I would say overall the buying experience was good, better than I have had previously.

fredy46465

Mar 28, 2012

I went here last weekend to buy my first new car, and was pleasantly surprised by how different my experience was from what I thought it would be. The salesman I was working with was the complete opposite of the sleazy car salesmen stereotype. I took a friend with me for support, and he was open to answering both of our questions. I drove away in my 2008 Mazda, just a couple hours after my test drive, and I love it! I received great customer service, and I really feel like I got the best deal possible.

thomas04699

Mar 19, 2012

The salesman that I worked with was very friendly and helpful with my purchase. I would absolutely recommend Auto Merchants to my friends and family.

franklinkp

Feb 17, 2012

These guys went above and beyond and delivered me some outstanding service. I got a great deal on my used Lexus. I had looked up and down the state to find this exact car and it turns out they had one in mint condition at Auto Merchants. The car had low mileage and one of the sales guys even came in on his day off, Sunday, to work a deal with me.

careyaus

Feb 17, 2012

Our salesman was very knowledgeable about the car we bought from Auto Merchants. He pointed out some things I would have never noticed that were missing and had already ordered them (such as a new owners manual). And when the items were in I was called, just like he said he would. I never expected to get this kind of service from a used car lot!