Used Cars for Sale at Auto Park Honda in Cary, NC
Auto Park Honda of Cary offers you the opportunity to find used cars by Auto Park Honda. Auto Park Honda is a trusted dealership serving clients throughout Cary, in search of certified used cars. Also, Auto Park Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Auto Park Honda to get the affordable car that is right for you.
Location: 3630 Old Raleigh Rd, Cary, NC 27511
Phone: (192) 875-4764
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What’s more, Auto Park Honda of Cary has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Auto Park Honda. Check out the listings today to find the right car for yourself. Auto Park Honda is definitely the best place to buy used cars online.
Rabbit3
Nov 30, 2016
Sales rep is nice and helpful. Helped me with paperwork and answered my questions kindly. He also helped to pair my phone with the car, and give me instruction regarding the touch screen system.
Luke Whiteside
Nov 29, 2016
Justin recently sold us a Honda Accord and he was great to work with. He was not pushy but gave us all the information we needed to make a good informed decision. We really enjoyed working with him and would definitely use him to buy another Honda in the future!
StantheMan
Nov 28, 2016
Calvin Ng helped me with my purchase of a new Honda Fit. He made the process simple, easy, and fast!Calvin's great! If you're in need of a new Honda, go see Calvin at Autopark Honda!
Tgrays
Nov 28, 2016
Brian provided great customer service from start to finish, I was able to get the dream car I wanted. He made sure I got all the features I was looking for in the honda accord. He helped me program the car to my liking before we left the dealership. I will definitely recommend him to anyone looking for a car.
Sandyc1
Nov 28, 2016
Calvin was amazing-he went above and beyond to make sure I was happy. I worked with Glen Gill who made me feel comfortable when upselling!!!!
Happy Camper
Nov 27, 2016
Mark Williams at Autopark Honda was great! I am very happy with my purchase and the customer service was awesome! Ask for Mark Williams to help you with your next purchase!
Martinmp1307
Nov 25, 2016
Very helpful and answered all my questions, amazing staff and helped me find the perfect car that met all the criteria. Felt like working with my second family.
JMoco
Nov 24, 2016
Simply put; Our salesman, Jonathan, made this car buying experience absolutely fantastic. He was professional, incredibly helpful and did the best job he could to give us a great deal. When we replace our second car we will definitely be going through Jonathan at Auto Park Honda.
Car Buyer
Nov 23, 2016
Jada sold me a Honda Accord. She was a very knowledgeable and patient sales woman. I will definitely work with her again if I buy another Honda!
Dean
Nov 22, 2016
I had a great experience working with Julianne Sloan. As a US Army Veteran I needed somebody that was not pushy and very honest. Julianne is the best salesperson I have ever dealt with. I told her exactly what I wanted and she came back with the exact new car and a great price! I strongly recommend her to anyone buying a new car!
Alecia Ward
Nov 21, 2016
This was my first time buying a car. I narrowed all of my options down and decided, I wanted to Buy a Honda! I researched and visited multiple Honda Dealers. Khaled was excellent!. I knew exactly what I wanted and him along with the manager went the extra mile to get it for me.He helped me with everything and all questions I had. I didn't feel pressured into buying my car. Now I'm the proud owner of a 2017 Honda accord. And I also get lifetime oil changes with Autopark! :) Thanks for everything
britt.ruffner
Nov 20, 2016
Khaled was a great sales person to work with at Auto Park Honda. He made my wife and I feel at home while purchasing a car. He was patient and no-pressure, which led to a very enjoyable experience. Khaled also spent a good amount of time walking us through all the features of the car. He was very knowledgable. I definitely recommend Khaled at Auto Park Honda to help you with your next car purchase!
Mr T
Nov 20, 2016
Great experience! Everything I was looking for Shawn made it happen. I am very happy with my new Honda. I would definitely recommend Honda Auto Park Cary for any car purchase.
Warren Kinghorn
Nov 20, 2016
Our experience at Auto Park Honda was smooth. Shawn Whitfield was straightforward and very helpful. Our experience with other staff at the dealership, including a very heavy push for an extended warranty, was more mixed.
NehaS
Nov 19, 2016
Our experience buying a Honda Accord at Autopark Honda was great! They quoted a good price for the model we intended to buy. Our salesperson Khaled made sure we were satisfied with our choice even though it meant a few test drives and answers to innumerable questions. He also took the extra step in trying to get us the best price for our car.He has also lived up to his promise of providing excellent after-sale customer service which includes helping us out anytime we need him again. Thanks Khaled!
Simolionshane
Nov 18, 2016
Thank you for your friendliness and patience during our difficult situation. Your help and kindness made it much easier to enjoy getting a new car. I would definitely recommend you!
lms_44
Nov 18, 2016
Mark was very patient with me during this process! I bounced back and forth between a few cars and he never once seemed frustrated. He offered honest advice, was extremely patient, and was fun to work with!
Jetsfan
Nov 17, 2016
Made my car buying experience a breeze. No issues and no pressure whatsoever. Worked with my tight schedule and did most stuff via text and email which was great gor me. I basically walked in and drove out in my new car
solin913
Nov 16, 2016
I was looking to buy my first car and after my coworker purchased the same car that I was looking at Autopark Honda, I also went there to purchase my car. Shawn was very easy to work with and helpful throughout the whole process. He made my first car buying experience an easy and positive one!
Frank Currin
Nov 15, 2016
Justin was very helpful and accommodating in the search for my new Accord. I had a great experience and would highly recommend Justin and Auto Park Honda!
Ddbest
Nov 13, 2016
I want to express my thanks to Shawn for his courteous, kindness, and professional manner that he extended to me during my recent purchase of a 2017 Honda Civic from your dealership. Shawn is amazing!
zgenius1
Nov 13, 2016
Shawn was very helpful and patient in handling my partnership with Autopark. He was great and I would recommend him. Do not trade in your car here as they would undervalue it. As long as you negotiate well, you will get the best price
BabyRunner
Nov 12, 2016
The staff were all very warm and professional. Our sales representative Shawn did an excellent job of walking us through the various options and taking the time to show us the aspects that mattered to us. While he was always available to help us, he didn't make us feel pressured in any way. I would highly recommend working with Shawn and Caleb for a car purchase.
apillai
Nov 11, 2016
This is the second vehicle I got from Autopark Honda. As my first experience...I have to say I am very satisfied. Khaled was my sales consultant. He was patient and extremely helpful . He answered all my questions and even gave me useful suggestions. In short, Khaled made sure, as a costumer, I was served in the best way possible and there was little pressure on the sale.I would also like to mention that Kain was my finance manager. He made sure the process was as easy as possible. Can't ask for a smoother transaction...If I had to go again for another vehicle, this will my first stop and , almost sure, will be my last one.
jolene
Nov 11, 2016
Justin was very knowledgeable about the car and showed us how all the features worked. I know we would have figured it out but it really was a nice touch that helped. Our negotiation was reasonable painless. We knew what we wanted to pay and Justin helped us get that price. Excellent overall experience. This is the third car we have purchased from Autopark Honda.
sandersjerome
Nov 9, 2016
At AutoPark Honda, the staff is more than willing to work with you to guarantee that you leave happy. Shawn Whitfield was a pleasure to work with and showed a tremendous amount of patients. Because of his service, I am more than likely to recommend AutoPark Honda to family and friends. Overall, five star customer experience. Thank you!
jason cook
Nov 9, 2016
Justin met us on the curb, had to put up with me throughout the whole process and came in on his day off to deliver the vehicles. would give 6 stars if i could.
Tj123
Nov 8, 2016
Jada was friendly, knowledgeable and just in general great to work with! She found me the exact car I was looking for and the entire sales process was quick and easy. I would recommend Jada to anyone looking to purchase a new or used car.
Lauriwslsh
Nov 5, 2016
Shawn was super friendly , not pushy st all , informative , and helpful . I was in a huge hurry to work and they did everything possible to expedite my paperwork
vanguy
Nov 4, 2016
We recently visited Auto Park Honda to service our Odyssey, and ended up exchanging it for a brand new one. The staff was knowledgeable and made the process of buying a new care painless; the process was fast and to the point!
Sam Reynders
Nov 4, 2016
All the people I worked with at the dealership were pleasant and very helpful with any questions I had regarding the vehicles I was looking at.
New Customer
Nov 4, 2016
We enjoyed our visit to Auto Park Honda. Justin Manning was exceptionally helpful and very responsive to all our questions. He was very courteous and professional in every way. We feel he did a fantastic job and we thank him very much. We will recommend this dealership, and especially Justin to our friends and family!
M Mello
Nov 2, 2016
Khaled Elridi was super helpful by listening what we were looking for and then selecting the cars that met our requirements. We did a test drive on a few until our final decision. I'm very happy with our new car and that was definitely the BEST experience that I've had so far! Thank you Khaled! Vinnie also was helpful and explained line a line of our contract. You can get any better!!Congrats Auto Park Honda!! You nailed it!
ridgeline
Nov 1, 2016
Best experience I've had since they did away with the Saturns! I dread going car-shopping, but from the on-line service and assistance to the receptionist to the finance help and to the Salesman--Keith--nothing but praise and professional courtesy all the way around! It was actually harder to figure out how to work and input this review! If the car and follow-on service is anything close to what I've experienced so far, this will be the only place I do any future car shopping!
debra123
Oct 31, 2016
I love my car! I really hate buying cars and dealing with car salesman but Keith made the whole experience great, Keith listened to me and really helped me pick out the best car for me. I think I got an awesome deal. I would definitely come back to AutoPark Honda and ask for Keith. He answered all my questions and was very professional.
Connor Momma
Oct 31, 2016
Calvin was helpful from the first time we came to Autopark Honda to test drive a CRV. He was helpful, knowledgeable, and straight forward. My kids loved him and has already requested we go back to visit Calvin soon! Thanks Calvin for making my car buying enjoyable!
Happygirl
Oct 30, 2016
From start to finished my experience at Honda in the AutoPark was terrific the salesman was knowledgeable about the car and I truly believe he did the best job trying to get me the best deal! I'll buy again !
Smart452pay
Oct 29, 2016
My experience at Autopark Honda was actually very good. I normally hate speaking to car sales people, and I don't even visit a car lot during business hours. I was looking at a new Civic hatchback and decided to go by and have a look. I was greeted by Julianne Sloan, and within a couple of minutes, my apprehension was gone and it actually felt good to be shopping for cars. Julianne was very knowledgeable, professional, and never pushy. I don't normally do reviews, but she was truly the difference in my car buying experience. She went above and beyond, and I never felt pressured. By the way, the rest of the staff were great too, I just wanted to ensure Julianne Sloan gets the recognition she deserves. I'd recommend anyone buy from her!
fred123
Oct 27, 2016
my experience at auto park Honda with mike and john was very pleasant. mike and john went into great detail to explain the purchase of my CRV-EX-L that I purchased for my wife. mike and john were very friendly and professional. the best experience I ever had in purchasing an auto.
Cesar Salazar
Oct 27, 2016
Dear General Manager,Yesterday 10/26/2016, I had the pleasure to buy a new car from your dealership. This was my second visit, my first one I met Jim, Sales Manager, and spoke to him for a few minutes about my requirements for the car and left . Jim introduced Justin and he called me after 30 minutes and we sealed the deal over the phone. I didn't even look at the car or drove it, I had visited 2 other dealers and just wanted the best deal. I work in the Health Care industry specially in the customer service area. I must admit I was extremely impressed by Julianne, Sales. She wasn't just kind, polite, knowledgeable and friendly. This should be at least the minimum requirements for any sales person in any industry. I was really surprised to learned her age as well. I knew she was young but didn't expect a 20 year old so good at what she does. I wasn't doing anything near this at her age. Working with adults and making financial decisions is some how a very mature job. She was all around great!!. My situation was perhaps a bit usual since I had to return a rental next door at 6pm. John, Financial, was another person who exceeded my expectations. I kept apologizing for only giving him 20 minutes to do all the paperwork. John was very understanding and at 5:50pm Julianne drove the new car to enterprise and I returned the rental car. That's when we returned to the dealer to teach me all the tech the civic has. In 15 years I bought 3 cars from Honda/Chevy Boyd dealership. This time Autopark was no match for them, from the staff to the perks and the price you guys were so much better. I am really impressed by everyone at your store . I teach Customer Service at Duke and talk about the wow factor and how first impressions are a big deal. Your store was not only clean and decorated and staff well dressed but the staff was really friendly and helpful. Jim closed the deal by phone and Julianne was waiting for me at the door to greet me. Jim, Justine, Julianne and John...(must me the J) you all are stars in my new AutoPark Honda book. Thank you for making my buying experience a different one and a really nice one. I absolutely love my new civic and I said I will be back for my Ridgeline in 6 years. My 10 year old can't believe this civic would be his in a few years!Well done General Manager for your leadership and your employees!Your new Autopark Honda customer, Cesar Salazar
WellsPilot
Oct 26, 2016
Very smooth process. Car was exactly what we were looking for. We found a few scratches that were buffed out before we left. We did have an issue with the pinstripes but a new pin strip has been ordered and will be fixed
Jess789
Oct 26, 2016
Shawn was our sales person and he was amazing. When we first came in to the dealership we felt like no body wanted to sale a car until Shawn came in. He walked us through the process very well and was able to negotiate on a brand new car.
KaseyK
Oct 25, 2016
I was very pleased with Khaled, he was willing to work with me on getting my payments where I needed them. He wasn't pushy at all with making the sale, like I had experienced at another dealership. Vinnie was very patient with me and great at explaining the financials with me.
Disappointed
Oct 25, 2016
Took my 2011 Honda Pilot in for the takota recall, Friday Oct. 14, 2016. It was booked for early Saturday morning service (7:45am).I asked for an oil change and tire rotation, since the car would be on-site for service. I specifically asked for the power steering fluid to be refilled because it was well below the normal level. I was told that "all fluids will be topped off as part of our 55 point inspection".I couldn't make it by closing, so they arranged pick-up for Sunday. When i arrived, i immediately checked the ps fluid - the levels were the same as when i'd turned it in!! Hadn't been touched - cranked the car and the service light was still on showing service needed and an oil life at 5%.Obviously, no 55 point inspection had taken place. The oil looked fine, but how could i be sure it had been changed? I keep the car on a regular service schedule.Can i trust that the tacota air bag and tire rotation have also been done/replaced?? Takita airbags are killing people. If they'd been so lax at changing oil and topping off fluids (and how bout the tire rotation?) for the price of $68, how could I trust that a "no-charge" recall had been performed?The service dept was closed so i grabbed the sales manager to show him that i had bit received the complete oil change and service i'd paid for. He wasn't really interested and gave me the service managers number. I left - still needing ps fluid and with no real certainty that our family car was safe to drive.I took the car back in on Monday. This is now three days of dealing with a simple service job. Todd Stevens came out, popped the hood - looked at the power steering fluid and said "if it's THAT low there has to be a leak".Then he proceeded to tell me why they didn't top off the brake fluid which was also low. They took the car to the garage to inspect for any power steering leak. Came back, no leaks. "Bone dry" as one of the service advisors said.I've since asked another mechanic, and he said "power steering fluid does go down over time and should be topped off with regular maintenance."So that leads me to this conclusion: 1) since i've had my car serviced there, and without looking at my service records, i'd say at least the last three or four routine oil changes - the power steering and brake fluid HAVE NOT been "topped off" and 2) "All fluids topped off with our 55 point inspection" is a fraudulent claim. Three times in a row isn't an oversight.So after three days of dealing with this - and basically pulling teeth to get what i paid for - how was it resolved? Not with a handshake from Todd Stevens, nor a discount off of that or any future service.I wouldn't recommend this dealership at all.If you are so inclined to give them your money, be sure to check behind them and have plenty of time at your disposal.
Mariah Agsten
Oct 24, 2016
Khaled kept it simple...he worked with my very crazy schedule by texting me instead of making me come to the dealership. It was so easy and I'm so happy with my new ride. Thanks Khaled!
Charles Ferzli
Oct 22, 2016
From the moment I met Khaled, I felt at ease with his him. He was very patient, knowledgeable, informative, and helped me with find a car that suits my needs and wants. He helped me get the best price possible and I look forward to having him help me should I need a car in the future.I highly recommend him.
Sheila123
Oct 22, 2016
I went in to look for a reliable car with a reasonable price. Jada Palmer worked with me and my family with such patience and professionalism. I am forever grateful to her and Autopark Honda! Thanks so much!
cpandian
Oct 22, 2016
I worked with Brian in buying my new 2017 Accord sport and he was extremely good and helped me a lot in closing the deal. I will definitely recommend this dealership to my friends.
Mike H
Oct 20, 2016
I recently purchased a new Honda Pilot and was very satisfied with the sales rep and dealership. Mike was very patient with me and my family and he even stayed late on a Saturday night to help us get everything knocked out on the same day! Great experience!
Megmason
Oct 20, 2016
This was my first expierance with buying a car and Mike Holsinger made it easy and FUN! He found me EXACTLY what I was looking for and walked us through the whole process! Mike was very honest and worked to get us the best deal! it ended up being so easy and I drove away with the perfect car!
Beth137
Oct 19, 2016
Calvin provides excellent customer service- he was very knowledgable and friendly. He patiently answered our questions too. He showed us all the features of the car and did a great job explaining it.
Lindy117
Oct 19, 2016
I was very impressed with my first time at Auto Park Honda. Angelo made the entire lease process super easy and made sure I received the best deal possible. He made sure I also got the exact car that I wanted and within a short amount of time.I can't recommend these guys enough.
ETSCRS
Oct 18, 2016
Justin Manning sold us a 2016 Honda Accord we found via an internet search. He was very courteous, professional and extremely patient while explaining all the cars features during our test drive. Additionally, we never experienced any pressure or hard sales tactics during price negotiations and very quickly were able to agree on a reasonable price. I would definitely not hesitate to recommend Justin to a friend.
Nancy#6
Oct 18, 2016
Barbara went out of her way to help me. She is very professional, and her level of customer service far exceeds expectations. My little dog got sick, yesterday morning. I had appointment with Barbara at 1:30 to do all the paperwork, and finalize sale of my CRV. I HAD to take my dog to the vet. Barb was very compassionate. We agreed that I would get there some time yesterday, depending. Luckily, I was able to leave my pet, and go on out to the dealership. I got there, she came up to me and said, "You need a hug!" Then we got down to business. Wow, she doesn't miss a thing! She sure 'dots all of her I's and crosses all of her T's! Very thorough! That is very important to me, as I am a single woman, and am living in retirement. She looked out for me. That does not always happen, unfortunately, in today's world. When all the red tape, was done. She helped me clean out my car, and put things in new CRV. Then, we sat in my car for probably an hour and worked on the computer, she showed me how to hook up Bluetooth. Then, she told me to call and make appointment next week and she would help me with all my questions. She said, "Nancy, write down all of your question, as you work with it" She is amazing. This is my sixth Honda, and this is my best ever experience! Thank you, Barbara! You CARE! Very Sincerely, Nancy Rogerson
mdmikederrico
Oct 18, 2016
My first experience leasing a vehicle. Shawn is great. Showed me all my options and worked to get me the car I love that's within my budget. I'm a lifelong Honda owner that recommends them to everyone. And I will be recommending Shawn and this dealership as well!
Akang
Oct 17, 2016
Shawn was great to work with. Didn't feel pressured like I was at other dealerships. Everything was explained and felt comfortable throughout the whole process.
Lids1982
Oct 16, 2016
No pressure salesman who is easy to work with, explained in detail all add ons and accessories and why each one was important so I could make the best decision poasible for me and my family. If I had to buy a car 10 times I would go to Mike everytime. Thanks again Mike and keep up the hardwork!!
APSCRV
Oct 16, 2016
Going to an auto dealer as a single mom with no family in-state to help was nerve wrecking! Jada Palmer at Cary Honda Auto Park made the experience like visiting with an old time family friend! When I arrived for my appointment she had a model ready per our phone conversations and was careful not to show me more than what I had asked for - her patience and detail in explaining options and answering my endless questions is truly appreciated! My finance specialist was truly just as patient and thorough! Everyone at Cary Honda Auto Park truly seemed to have my best interest in mind - I drove away with a new CRV and left behind a 12 year 265,458k miles Honda Oddysey! Nothing beats Honda! A friend referred me to this dealership and now I'm telling all of my friends to go there to for their Hondas! Thank you Jada and the entire Cary Honda Auto Park family ! :-) Amy
vrjoy
Oct 15, 2016
Khaled provided excellent assistance in my car buying experience. He patiently answered all our questions and offered to be called any time when we need help.
stepanp
Oct 15, 2016
I recently purchased new Honda Civic from this dealership. It was an awesome experience. Both sales and finance staff were extremely helpful and friendly. No pressure. I got a good deal on a great vehicle. Calvin and Mario are great to deal with. They helped me find the vehicle I really wanted.
Marissa DiLeo
Oct 15, 2016
Had a great experience with our sales rep. Only reason I didn't give it 5 stars, the financial gentleman, even though, kind and funny, was very pushy with warranties. I had to tell him 7 times I was not interested. Otherwise Shawn and the sales manager were great to work with.
Danxzi
Oct 15, 2016
This is my second crv from this dealer. Mark was very helpful right from the start. No pressure type of guy and that is appreciated. I would highly re this dealership as well as Mark to help you!Laura Robinette was very helpful as well
Jim&Nancy
Oct 13, 2016
We bought an Accord 13 years ago and passed it to our daughter when we bought a new CRV. Mark was a great help with our purchase. Very patient and understanding when we didn't buy right away. After looking at other brands, we came back and were very happy with our trade in and the whole process. I really appreciated his patience and attention to detail on the day I picked up our new CRV. Thanks Mark for a great car buying experience. See ya again in 2030!
jamal mosabbeh
Oct 13, 2016
Dealing with Khalid was a great experience , he took the time answered all of our questions, showed professionalism and complete knowledge about the Honda brand. I will for sure would deal with him again and again. I highly recommend him for your next buy.
Steve G
Oct 13, 2016
Mike Holsinger was excellent ... he understood what I wanted .. went to get the car from a sister dealership without taking a deposit ... basically it too, 30 minites to make the deal ... dealership honored my excellent interest rate ... no complaints ... I will definitely shop there again.
Gunjan
Oct 11, 2016
Its been really good experience. Maria has been very supportive. Helped us through all documentation, and discussions with her manager. Explained all features of car thoroughly. Helped us find the color we wanted :)
Steve G.
Oct 11, 2016
When compared to other Honda dealerships in the area, Autopark Honda is the best. The typical 'back-and-forth' process of negotiating a price/APR was expedited by using a system that both sales and finance had access to in real time. I liked the transparency and immediacy of not having the sales person disappear for periods of time while you wait and twiddle your thumbs for a response to your offer.I felt like we got a fair price on our trade and a fair price on the new-to-us vehicle. I'd definitely do business with Autopark Honda again when it's time to buy another vehicle, especially if Jada is still working there! She was fantastic and very personable.
crothersnc44
Oct 11, 2016
Calvin was extremely helpful and courteous. He was very knowledgeable of the car and everything it does. Calvin was awesome in every way!!!! I have always had great experiences at Honda. I will continue to come back there.
Dwill9392
Oct 10, 2016
I visited Autopark Honda to trade in my old vehicle and to lease a 2016 Civic. Though their quotes were originally higher than what they advertised, they were friendly and reasonable in negotiation. Prices ended up better than advertised. Kain in Finance was especially helpful and honest. Overall pleasant experience. Would recommend.
SawACar
Oct 9, 2016
Had a really good experience with Shawn Whitfield yesterday as we test drive the Honda CR-V. Shawn did a great job going over the details and the features.
mako775
Oct 9, 2016
After requesting a quote for the model Accord I wanted, AutoPark Honda emailed me back very quickly. I checked the quoted price online to see if was comparable with what the car typical sells for, and it was. The model I wanted was not on the lot, but Shawn Whitfield, the salesman I worked with, worked hard to get the car to the dealership. The only discussion point was trade-in and financing. Financing was not an issue--my credit's good, so I qualified for 1.9%. The trade-in offer was fair, and Shawn worked to get some fees reduced as well. Shawn was very friendly and knowledgeable, and didn't use high pressure tactics. After the sale I found the car had a license plate holder on the front bumper--when removed, it left two small xxxxx. I contacted Shawn about this and he was able to get body work done on the car, free of charge, so it looks good as new. Shawn definitely wanted to make sure I was fully satisfied with the new car. Overall I was very satisfied with the buying experience, the car, and the service afterward. I would definitely recommend buying from AutoPark Honda and working with Shawn. The only negative of the experience, if any, was talking to the finance rep. Here they try to upsell you pretty aggressively to expensive warranty options, but if you're like me, you'll just want to decline them, especially for a brand new vehicle.
Jessica Thompson
Oct 7, 2016
My parents recently bought a Honda through Barbara and when it was my turn to start car shopping that's right where we went. My dad couldn't remember her name but said we had to find her... when we got out of the car he pointed and said "There you are!!!" She greeted us with a huge smile and ready to help. She wasn't pushy at all. Very practical and a tell it like it is person which made me realize quickly why my dad enjoyed working with her before. Our experience was wonderful and I walked... no, skipped out of Autopark Honda with a new Accord and a HUGE smile on my face. Thank you Barbara!!! Can't wait to work with you again!!
Ruben and Augie
Oct 6, 2016
We walked into the showroom and immediately greeted by Khaled. We were interested in a new Honda Pilot and wanted more information and test drive. We had purchased an Accord in 2005 and had a very good experience then and that is why we returned. We keep our cars for a long time and were also trading in a CR-V with over 200,000 miles. The whole process was seamless and we did purchase our car that day. Cannot say enough good things about Khaled and his great customer service and professionalism.Ruben and Augie Carbonell
Bridget
Oct 6, 2016
Buying our new Accord was a great and easy experience. Justin worked to get us a great deal and made sure we got everything we wanted in our next car. Couldn't be happier with our purchase!
glgm01
Oct 6, 2016
I'm extremely happy with my HRV. Is good on gas, has great feature and is in my favorite color.Jeff S. is amazing! He is super polite, honest and friendly. He really cares about his customer, every question i had was answer promptly. He goes the extra mile to make sure you walk out of Honda happy!.
Sherry Young
Oct 5, 2016
I have purchased several vehicles from salesman, Jeff Standish. As always, he listened to what I wanted and did not want. He found the perfect vehicle for me. I love my new HRV!
Shiva Bharadwaj
Oct 5, 2016
Shawn was very nice and friendly and at the same time very professional. He explained all the features of the car clearly. He was very patient while we were weighing and working out every single option. He also discussed with the Management back and forth over a few times when negotiating the price of the car rather than cutting us down.Overall it was a great experience. Thank you Shawn!
Trypoph
Oct 4, 2016
Shawn has been extremely nice and patient to all my requests! He is really nice and work and an awesome person! Buying a car is a long and complicate process but he made it easier and better. Definitely recommended!
skipper
Oct 4, 2016
Julianne has been the most helpful when we bought our pilot. She answered all our questions and when didn't know how to set the cd player she help me do that and gave my car a wash. I will be back the next time I buy a car.She is really smart.Thanks Julianne
KevinBarker
Oct 4, 2016
We actually purchased two cars from Autopark Honda. Our first was a new Accord in 2015. Our second was a used Accord in 2016. After having such a great new car buying experience (our first time buying a car where it wasn't a hassle) we went back to Autopark for a second car when the need arose. For our first purchase, salesman Eric Rich was excellent to work with. He was friendly, fun to be around and very helpful with the car buying process. He went out of his way to take care of us. When it came time to purchase our second car, we found the car we wanted online and requested a test drive. We also requested Eric. He once again impressed us with his kindness, hospitality and took care of us, not only during the purchase but afterward. I highly recommend Autopark Honda and Eric Rich if you are thinking about purchasing a new or used car. You will not regret it. Additionally, everyone at Autopark Honda was friendly, helpful and kind - from sales to finance and service. No pressure. Thanks Eric Rich! and Autopark staff. Sincerely,The Barker Family
LKGfan
Oct 3, 2016
We have 4 Hondas that get serviced at Autopark Honda because of our trust in CJ Carranza. He is always pleasant when we call with questions or scheduling. On several occasions I have asked him to service my vehicle at the last minute because I needed to head out of town to help my ailing parents. He always comes through, and he is the reason all of our Honda purchases will be made at Autopark Honda. Great service!
Aehewett
Oct 1, 2016
I went to several dealerships and this was the one and only where the sales person "sold" the vehicle, which is ironic because the vehicle pretty much sells itself. It was refreshing to have a sales person know everything about the vehicle including the pluses and minuses. Once I decided to purchase the vehicle the purchase process was quick and effortless. I would definitely recommend this dealership to anyone looking for a quality vehicle.
Lelandgalt
Oct 1, 2016
Our salesman, Calvin, was extremely helpful throughout the buying process. He was singularly focused on meeting our expectations for the vehicle we were searching for. Often when going through the purchase of a vehicle, salesman will try to lead you to the purchase that benefits them and the dealership the most, not Mr. Ng. Calvin, aside from being professional, showed his true intentions, finding what fit our budget and needs. Calvin even stayed late on a Saturday to make sure the deal was done and we were taken care of the right way. From beginning to end, my wife and my needs were put first and we will be specifically asking for Calvin to help us through the buying process at our next visit.
ajl123
Oct 1, 2016
Auto park Honda is 10 xs better than the one off of capital blvd (Leigh). Autopark seemed much more trust worthy , way better warranties and benefits with shopping with them. Garry helped me and he was very professional, easy to work with and knowledgeable.
Tomeo,susan
Sep 30, 2016
All questions answered, helpful in lending us a car for a day, quick service. A pleasure to talk with. Very good customer service. Our salesperson was very efficient.
Kateb
Sep 30, 2016
Justin Manning was awesome! He made a stressful experience super easy. He was there to answer any question I had almost immediately. I would highly recommend him, super professional and helped make it a fun experience.
randee13
Sep 29, 2016
Mark Williams was very helpful with the process. Though stressful, he made process a positive one. We were a Toyota Family and now have become a Honda family and thrilled with my new car.
Lefty
Sep 29, 2016
Accommodating,informative, and professional. Spent the time with us to review several vehicles and models. Was well informed and took the time to show functions of accessories.
jt
Sep 28, 2016
Came in to test drive a vehicle after receiving best online quote from this dealership in the area. Was greeted with a smile and fantastic customer service at the door. Khaled was professional, knowledgable, and friendly throughout our whole transaction. He consistently checked to make sure I was comfortable and all my questions were answered. Cannot recommend Khaled enough!
Nick2505
Sep 28, 2016
Great experience, Alex was very helpful and extremely professional. Auto park honda had a great deal and great selection available. It was very easy to work with auto park honda.
Glass25
Sep 28, 2016
My name is Ms. Glass and my experience at Auto Park Honda was great, I really enjoyed Deandre! I was nervous but, Deandre was very helpful, everything went smoothly and swiftly. I will come back and buy from Deandre again when I'm ready to trade, he did great. Thanks!
Nikki1234
Sep 28, 2016
Deandre showed me a couple vehicles and I made a choice based off of his knowledge and it was a great choice ! I was satisfied ,and also recommended him to my brother !
Ms.LC
Sep 28, 2016
Shawn was great! I drove for two hours to purchase a vehicle for my daughter. From the beginning to the end Shawn was a professional in every sense of the word. He stayed way after closing to ensure that we received the service that we were supposed to. I am very satisfied!
Bjwcrv
Sep 28, 2016
I enjoyed working with Shawn at Honda auto park. It is a pleasant atmosphere and people are friendly. There is no needless pressure. Shawn was patient with me and worked to find what I was looking for. I was able to get a good deal on the vehicle I wanted. I recommend working with Shawn at Honda Auto Park.
Jawneyc
Sep 27, 2016
Very friendly staff who helped me test drive a '15 Honda Civic LX. I was skeptical of the initial price but staff and management worked with me to find a deal that helped me make a decision. Appreciate their honesty and flexibility.
Odyysey
Sep 27, 2016
My wife and I had an excellent experience at Cary Autopark Honda. They are truly family focused and even helped interact with our young daughter while we finished paper work. Juliann was excellent. She knew the details of the Odyssey, it's features, and how they are/can be used in everyday driving.
Katdok
Sep 27, 2016
Service was efficient and personal. Garry was very knowledgable about all aspects of the car, finance and sales. He was not at all pushy with his sale which is something I really hate. Overall, he made spending all that money as stress free as possible!
MDeshong
Sep 27, 2016
I was getting my 2012 Pilot's service done, but asked Shawn about the new Pilots. He was very helpful and answered all of my questions. Shawn guided me through the process and was patient when I had to leave and come back to finish my purchase. I would come back to this dealership again.
EdB27
Sep 26, 2016
Alex was very attentive and helpful during the sales process. He worked around our schedule even when it meant staying late. All of the staff we dealt with were friendly.
ApexDad
Sep 26, 2016
The purchasing experience was surprisingly pleasant. I believe that The sales person, Khaled, was the greatest contributing factor in my 5 star rating. I would buy from him again. Seamless transaction.
kstocz
Sep 26, 2016
Ferrante Campbell was awesome! He wasn't pushy, was easy to talk to, and made the overall process a great experience. I would highly recommend working with him if you are looking to buy a new car.
JBrown
Sep 25, 2016
Shawn was great to work with. He made car shopping a lot easier than I have experienced in the past. He was very professional and knowledgeable . He explained the features with the car where I could understand them. I have referred a friend.
ChelseyShanae
Sep 25, 2016
Customer service was nothing less than exceptional, very personable as well as cultivated about what my need was. I would definitely recommend not only him, but your company in general. Very pleasant experience and we look forward to using your services in the near future !! Thank you.
svet1ana
Sep 24, 2016
Shawn was the most friendliest, professional, kind and intelligent sales rep I have ever dealt with. I had a lot of demands, and without hesitation, Shawn did everything he could to meet my demands with a huge smile on his face. He was able to answer all of the questions asked with complete honesty. I was very impressed with his consumer service. I would absolutely recommend Autopark Honda, but make sure you ask for Shawn. Trust me....you wont be disappointed.! Excellent service!
Bigdaddyfavaro
Sep 23, 2016
Super great service and putting the customer first. Gave different options to go with but didn't push any one option more than the others.
RalphWS
Sep 23, 2016
Shawn was a great person to work with and a good person to deal with. Very professional! Enjoyed working with him. Will highly recommend to friends.
Larry
Sep 23, 2016
Dropped off car for recall work and maintenance on 9/21/16. The work itself might have gone well but the employee-customer interaction did not. On a positive note, the work was completed well before it was promised. We picked up the car on 9/22 when our scheduled appointment wasn't even until 9/23. Here are the negatives. First, we called back in July about a recall notice. We were told that Autopark would call us back when the parts were available. We never received a call back. We call earlier this week and scheduled an appointment with no apology for not ever calling us back. Second, we are a non-profit agency that uses a 3rd party to approve and pay for work done to our car. The employee expressed his annoyance at needing to call that 3rd party for both approval and pay. Third, when the work was done, the employee was rude to 2 different people when we asked for an explanation for the work that was done. His initial response to the second person that asked for an explanation was, "I just explained this to 2 other people." To his credit, he did end up doing a thorough explanation to the second person after that statement. The employee did not seem like we were worth his time. I remember his name but I refuse to expose it here as I do not want to smear him in any way. We have been looking for a new service garage for our service needs. Needless to say, we are not returning here. Very disappointed. Maybe the extra time in calling the 3rd party makes us not worth your time but it would have been nice for you to just tell that to us rather than give us the impression that we were being intrusive.
new_civic_guy
Sep 22, 2016
Tom was super helpful. I texted him a lot throughout the day to keep in touch about the car, and he was never annoyed or anything like that. He was very down to earth and accommodating.
Jane
Sep 22, 2016
Deandre was fantastic! His knowledge of the vehicle was great! It amazed me how he broke down the trim levels and help me make a decision based off what I needed not wanted. Go see Deandre Houston for any vehicle.
Ms Glass
Sep 22, 2016
I purchased a Crv from Deandre and he was on his toes the entire time. He made sure all my questions was answered and didn't rush until it was time to do the paperwork. He notified me on the wait time and he also gave me a heads up on incoming units if I wanted to wait. Deandre Houston is a great person to deal with and he defiantly knows his company, cars, and shows great intelligence on the floor and assumably off the floor. I enjoyed my experience and I couldn't have asked for a better salesman!
Jdarby255
Sep 22, 2016
Shawn was patient and helpful. He attended to my needs and didn't pressure me into anything I wasnt interested in. I normally dread the process when going to dealerships but this by far was the most organized and hassle free experience I've received. I'll recommend this dealership to anyone in a heartbeat as well as the amazing sales associate behind it all!
Julia33
Sep 22, 2016
All of the staff is friendly. Our salesman was especially friendly, helpful and knowledgeable. We would buy another car from him. He even stayed way past his scheduled time to help us!
loveOdyssey
Sep 22, 2016
People at this dealership were friendly and professional. They respected customers. It took me about an hour to get a new Odyssey. During the process, I was offered lots of options and plans, but I was never pushed to purchase them. I had a great experience.
Zach12
Sep 22, 2016
Deandre was great! Very heIpful and friendly. He also gave me a full tank of gas and set up my apple car play! I will recommend him to my family and friends.
Dtaegraham
Sep 22, 2016
I had a great experience , very nice people working there and was able to find the perfect car. Salesperson wasn't pressuring me to make a decision all fast like most dealerships and i really appreciated that as well
Jasmine
Sep 22, 2016
My experience at AutoPark Honda was great! The salesman understood my needs and exceeded my expectations. He truly changed my outlook on car buying. I will be sure to come back and see Shawn in November for my Civic!!!
Tbecker
Sep 22, 2016
Khalid was very nice and knowledgeable about the brand. He helped us process quickly. They had a large selection of vehicles and had the one they wanted on the lot.
vashti
Sep 22, 2016
DeAndre was very attentive, and made sure he answered all of my questions. He ensured me that the car I wanted would have everything, and it was perfect for me.
Nike
Sep 21, 2016
It was a great experience walking into your dealership and Shawn is a great asset to your team . He made the process very stress free and was very patient with us.
Another Happy Customer
Sep 21, 2016
I have bought many Hondas for the past 20 years from New York and North Carolina. Working with DeAndre was a wonderful experience. Will definitely come back to work with him again.
yogi2288
Sep 21, 2016
I had been looking for a car for over a month and finally I visited Autopark Honda. Brian assisted me and my wife right from the start. He was one of the nicest car sales employee we had come across and he was quite helpful throughout the car buying process. The showroom had a relaxed atmosphere and very customer friendly.
rachel
Sep 21, 2016
My experience at Autopark Honda was an exponentially better experience than I ever expected to have at a car dealership. Staff were accommodating, kind, and did not try to push extras or incentives for personal gain. They answered all of my questions and were very efficient in processing my sale. I'm happy to report that this was not only a successful sale, but a great experience all around.
F Javier G
Sep 20, 2016
Because I recieved the best attention and the clear information of my adquisition. She was very frienly and not trying to push hard to sell it.
Deluise
Sep 20, 2016
Just purchased my second car from Auto Park Honda. Staff was very helpful and courteous and provided me with all of the information needed for me to make the right decision. I would recommend them.
IrisSeattle
Sep 20, 2016
The dealer Shawn Whitfield helped me a lot and tried to meet all my requirements. I love my new honda and got it with a quite reasonable price.Also the service is great, with free car wash, oil change, coffee, etc.Will recommend to friends and people.Thank you!
Jerrywalter
Sep 20, 2016
Autopatk Honda is no hassle no gimmick. Just great plain customer focussed no haggling. Kudos to Mr Khaled for great customer experience and you patiently and gave all opyions on the table and guided us with our decisions
Accord123
Sep 19, 2016
Awesome experience very friendly people felt like they were actually looking out for my best interest would most definitely come for future purchases just very excellent!
STPLOOKLSN
Sep 19, 2016
Great experience. Jada is an amazing salesperson. Very confident and knowledgeable. And the car is a blast to drive. Looking forward to several years of enjoyable driving.
Hope studt
Sep 19, 2016
I recently leased a 2016 Honda CRV. Calvin was a great person to deal with. He explained clearly all answers to my questions. I felt that Calvin was very professional and pleasant during our visit and was thorough in explaining the various features of this vehicle. I would certainly recommend him to my friends. I want to thank you Calvin for making this experience so pleasant.
Honda16
Sep 18, 2016
The staff at Auto Park Honda were prompt and helpful. Brian Fabricatore was our salesperson and he was very friendly and patient with us while we tried to find the vehicle we wanted and ultimately ordered a new Pilot. Brian also kept in touch with us throughout the entire process of ordering; always available by phone, text and email. The only reason we are giving a 4 star rating is because we found noticeably sized scratches on 3 of the wheels on the Pilot; it must have happened during production or while installing wheel locks. We contacted Brian less than a week of purchase and he immediately scheduled a service appointment where they took pictures, filed a report and he promised they would make this right...hopefully Honda will follow through. Overall great experience and love the Pilot!
NewHondaOwnerMD
Sep 18, 2016
The team at Autopark Honda was easy to work with and very accomodating. The process to purchase a new Honda could not have been easier and the price was great!
BDCHondaba?
Sep 17, 2016
Julianne was very accommodating. She was also knowledgeable in what she is doing and answered every questions I have. As her customer, I did not feel rushed at all and was given enough facts to make my decision. Furthermore she was able to deliver what I requested in a timely manner. Lastly, she treated me politely, she conducted herself in a professional manner and did everything to make me happy.
Happy
Sep 17, 2016
We found the car we have been looking for! Craig was friendly, straight forward, and very knowledgable. All the staff at Honda Auto Park are friendly. Only draw back was the 3 hours it took.
Hondalover
Sep 17, 2016
Love Hondas and we have dealt with honda dealerships all over the county. I will not recommend this dealership for service. There is some kind of diconnect between the scheduling dept and service people. This is our second time bringing our vehicle in for service since our purchase. Both instances have been for warranty or recall work. The first time I followed my husband to leave the car and when he got there they said he was not in the system for an appointment. The service person was able to work him in since we chose to leave the car for the day. This time i called on monday and was scheduled for friday at 10:15. Explained to person this was for a big recall and based on honda car needed to stay at least half a day. I would need a loaner if this was the case. She said service person would determine if I rated one when I arrived for the service being done. Arrived for appt on friday and asked about loaner. Then sevrvice person said they only have 15 available each day and it is first come first serve. Of course by 10 in morning they are gone. I live 30 minutes away and needed to pick up a preschool child at 1. He would not have time to get anything done. He said he had a loaner vehicle coming in on saturday and would call me to confirm that it was available for me on Monday. I called him at 5:15 saturday after not hearing from him. Dept. closed at 4 pm and no one was available. Only manager available was sales manager who basically told me he would pass this along to Todd the service manager on Monday. He said so when I call back I could ask for Todd. I explained that I will not be calling back to speak to anyone since they apparently are not worried about setting me up for Mondays appt. He can get my number from his service guy Daniel and pass that along to Todd. In the meantime I will be driving farther and finding a new Honda dealership who cares about my business and service.
4zinget
Sep 17, 2016
From start to finish our experience was wonderful at the dealership. Awesome selection and super salesman. Would recommend to anyone! Please consider this dealer if you are in the market.
Marianne
Sep 16, 2016
Keith went above and beyond to make sure we got the car we wanted. He was easy to work with and I never felt pressured to buy. He went out of his way to make sure we were happy with our purchase and our experience with Honda. Keith made the process simple and fun - even my kids enjoyed themselves! Thank you, Keith! We love our Pilot!
Neufeld
Sep 16, 2016
We had a wonderful experience with Keith Medlin. He is so pleasant to work with. Very easy to work with. Hr answers all questions and takes the time to get to know you and understand what you want in a car. I would highly recommend Keith Medlin to eveyone I know.
Liza0214
Sep 15, 2016
I decided against a Honda, but this dealership was pretty nice. Julianne helped me along with a young fellow. I felt like Julianne didn't really know what she was talking about and she came across as new. The young man was top notch. Will recommend this dealership.
HLS
Sep 13, 2016
Julianne was great. All the information she provided was useful and she was enthusiastic, accessible and honest. No games and very easy to make a decision. She was knowledgeable about the car, did not pressure me to get extra unnecessary items and made the experience as pain-free as possible.
Qwert
Sep 13, 2016
I received outstanding service. The salesperson was knowledgeable and courteous. This is the second car I have purchased at this dealership and would recommend it to others.
Thedudeabides562
Sep 13, 2016
Julianne was amazing. She was extremely knowledgeable, friendly, and not in least bit agressive in her sale. She put in extra time to help me find the exact car I needed and at a great price. I would recommend working with her to any of my friends and family. A+ overall.
2ndaccord
Sep 12, 2016
Thought I wanted a Civic-ended up trading in my Accord for a new Accord, and couldn't be happier! Mark was knowledgeable, professional and patient! Even after the sale, he has been very responsive. He made the whole process of buying a Honda so easy!
Anne Plummer
Sep 9, 2016
It was a pleasure working with Jada Palmer. She was professional, friendly and went the extra mile to help us find the the exact CRV we wanted.
BlackAccord17
Sep 8, 2016
Car shopping can be an intimidating process for females!! Glad to say my salesperson was exceptionally informative and professional throughout my entire car buying experience. I was able to make a quick decision because I felt Brian was looking out for my best interest. I didn't feel pressured at all! This car dealership was worth the drive for the service I received. Ask for Brian F. for a quality, car-buying experience.
momwith2boys
Sep 7, 2016
Calvin Ng was extremely professional and knowledgeable, and willing to go the extra mile in all aspects of our car buying experience. We really appreciated that.
Lilkpd
Sep 5, 2016
We worked with Mark Williams to buy our new CRV. He was professional, helpful, and patient with us- this was our first car buying experience and it was fantastic. We would definitely buy a car with him again. Vinne was also very friendly and helpful. We loved his honesty and the fact he was not pushy.
sonjaice
Sep 3, 2016
I worked with Mike Jurasek online for a week before coming to the dealership. Once I arrived Justin greeted me and did a superior job of helping me through the purchase of my new CR-V. Thanks to Mike and Justin for making this yet another easy Honda purchasing experience!
qwerty
Sep 2, 2016
Eric was great, easy-going, & generally nice. Glenn was patronizing, pushy, and unreasonable. He was more concerned about the free massages, oil changes, & starbucks & how they were the number 9 dealer in the country than offering a fair price. I got the very clear impression they didn't want to sell me a car.They have a lot of overhead built into their price, know they're the most expensive dealer, and just want to match what another dealer quotes you instead of giving you their best offer. I was willing to overpay on a 2016 Civic EX-T if I could get a respectful (and ideally quick) experience and shared that with them, which was probably dumb in retrospect, but I wanted to be transparent. I wasn't there to get an award for "best haggling" or "cheapest civic," but I knew the appropriate price ranges from Edmunds, TrueCar, KBB, forum research, etc and wanted to not be toyed with more than anything.Glenn quickly decided that wasn't the play, and would "let me walk," even though he had my car keys (awful trade-in value, by the way). I got up to leave and asked three times for Glenn to please get my keys just for him to ignore me and keep talking to Eric. As Glenn went to get my keys, Eric said, under his breath, "that's exactly what you needed to say," regarding me leaving but that was it. I never heard back about a deal and I'm absolutely fine with that. It was an awful experience if you expect to be treated fairly and respectfully. I bought a car from another dealer two days later for a fair price and no patronizing attitudes. If you walk into Autopark without knowing what you want and carefree financing, and want to get massaged in a dealership, you'll have a wonderful time. If you've done even the slightest research, in my experience, they'd rather not deal with you.
Harlow14
Aug 31, 2016
Shawn was very professional and I loved dealing with him through the process. I would highly recommend him to all my family and friends. I can't wait to drive our new car!
John4565
Aug 30, 2016
Purchased my second Accord from Autopark and specifically Caleb. Very responsive to my needs, great deal without any games. Highly recommend, worked deal framework via text and then was in and out, driving new vehicle home within 2 hours.
cochran, kathryn456
Aug 30, 2016
Craig was extremely knowledgeable about Honda products and was very professional and pleasant to work with. Not only did Craig make the buying experience comfortable and easy, he takes great pride in his work and it showed throughout the entire buying experience.
PazJuan
Aug 29, 2016
Carly Ricker provided an awesome experience at AutoPark Honda. She found a Touring black on black Pilot when no one else could. I must have called her several times a day for a month straight. She was very patient and has a great personality. I highly recommend Carly Ricker. Glenn Finkel the sales manager is good too.
Rufat Nadir
Aug 29, 2016
I liked Khaled from the first meeting, but I did research for about month to upgrade my old minivan and came back to Khaled with fixed price in mind. Khaled delivered White Pearl Odyssey SE for the price I wanted, even that was almost half way below initial estimates and prices that other dealers could provide. He also provided great, friendly service during all the time and I drove home on my dream car and highly impressed! Don't go anywhere else, if you planning to buy Honda!
GaryPBrown
Aug 29, 2016
Calvin did a great job and made the whole purchase process quite easy on a very busy Saturday. Sales manager Carl, stood by his word and we drove away the same day with our new Ridgeline. Calvin understood and spent quite a bit of time explaining all the technology before I drove off, too!
Autumn
Aug 27, 2016
Keith Medlin is the kind of salesman you want to work with. He's knowledgable but never pushy; laid back and helpful. The team here is friendly and they all seem to enjoy each other and their jobs! We looked for a car for 6 weeks. Keith never gave up and kept searching for the perfect car for us. We visited several other dealerships looking for this specific car but in the end returned to Autopark Honda. None of the other dealerships compared to here.
Amy Roldan
Aug 24, 2016
My husband and I were in the market for a new Honda Odyssey EX-L. I shopped around online with different local Honda dealerships in the area, and was offered a great price on the Odyssey by Sanford Honda. Since Auto Park was the closest Honda dealership to my home, I decided to test drive the car there and see if they would price match the deal Sanford Honda offered me. I met with salesman, Khaled Elridi. He was very informative and he knew just how to explain all the bells & whistles and safety features on the car. Mr. Elridi was a definite bright spot on my overall experience. Once we sat down to discuss the price, I asked if they would price match or even beat the price Sanford gave me. Glenn Finkel, the sales manager came over to meet with us and gave us this whole spiel on how Auto Park is currently the #9 ranked dealership in the nation and how they sell 250+ cars a month with a million dollar profit. Then he started to belittle Sanford Honda saying they only sell 21 cars a month and that there's no way that they would take such a huge loss when they don't make much profit to begin with. He warned us Sanford Honda would probably hide and add extra fees because the price was too good to be true and there was no way they would let the vehicle out the door at that price. So I asked Mr. Finkel, if Auto Park is the #1 Honda dealership selling 250 + cars a month and make a huge profit why wouldn't they price match Sanford Honda's price? Certainly, the "loss" wouldn't affect them, as he made it clear they take losses on some vehicles but make them up on others to the tune of an overall profit. But he refused to work with our number and told us to go to Sanford Honda because his dealership would not take a $800 loss. He assured us we would drive out to Sanford only to find out that the vehicle would not be sold at that price, find up-charges only to return back to Auto Park and take his offer (which, by the way, already had someone else willing to buy it...you know how it goes).Well the following day, my husband and I went to Sanford Honda and lo and behold purchased the Odyssey EX-L for the same great out of the door price they had offered us... plus they included additional accessories at no extra cost. There was no games or gimmicks with them; we were in & out the door in 90 mins. They did not add any extra hidden fees as Mr. Finkel said they would.If you want a great deal on your next Honda purchase go to SANFORD HONDA...it's a bit further if you live in the city, but it's worth the drive there! Auto Park Honda is a GREEDY dealership! They do not seem to price match or try to negotiate with their customers to try to get them the best price for their budget. My husband is likely getting a new vehicle in the next year and it will NOT be from Auto Park Honda.
blah
Aug 24, 2016
I enjoyed working with all the people at Auto Park Honda. I first met Brian Fabricatore, who struck me immediately as an honest and considerate salesman. My circumstances dictated that I could not complete a purchase on my first visit, and I returned two months later to continue working with Calvin Ng. Calvin is a new salesman and very eager to prove himself, and he did a very good job. He was attentive to all my questions.I thought the process of finalizing the terms of the lease took a little longer than expected, and once I got through talking with the finance people, I ended up with a higher lease amount than I would have preferred. But all told, I was happy with the experience and extremely satisfied with the new Honda Fit that I'm driving now.
Spyro
Aug 23, 2016
Pleasure to deal with this Eric and this dealership. Good improvement with the dealership because in 2005 I could not give you a good eating at all. Keep up the good work
JaneCRV2016
Aug 23, 2016
This is our 3rd purchase from AutoPark (5th Honda overall). Caleb was professional, courteous, and conscious of our goal to move swiftly through the process.
pageholl
Aug 23, 2016
I love my new Honda Civic and had a very positive experience buying it. The salesman listened to what I was looking for and found the perfect car for me.
Ejherrera09
Aug 22, 2016
Carly Ricker did an outstanding job for making a new car buying experience excellent! She knew excatly what we needed and was just as professional as she could be! The whole Honda tell was great and made it a come back and buy again experience!!
Allegra1
Aug 22, 2016
Jada made my purchase easy and fun. She is a delightful young lady! I Had a wonderful experience. She is the reason that I'm riding in my new Honda today! She's a keeper!
Wandalc
Aug 22, 2016
I really appreciate the opportunity to work with you, and especially appreciate your patience and kindness. Carly was just a joy to work with and very knowledgeable.
Civiclover
Aug 22, 2016
Was a easy purchase! Everything was great. Jada is amazing! I would highly recommend Jada and Autopark Honda for anyone's next purchase! I love my new car!
bbbill
Aug 22, 2016
I had a great experience w/ Justin Manning as my Sales Consultant. He was through in reviewing all my options. very good dealership. I also appreciate the management team at Autopark Honda for working w/ me!
Brandya27
Aug 22, 2016
This place is really great to go at I had customer service with Carly she helped me out with all my questions and helped me out on getting my new car that I love Carly was very helpful and I really appreciate the great service that was offered thanks I will highly recommand this place to anyone
erictheengineer
Aug 22, 2016
I purchased a certified preowned accord from Brian at Autopark Honda. The car was immaculate inside and out when we went for the test drive in the morning. A minor problem was fixed within a half hour and the deal was done by lunchtime. I would highly recommend Brian for new or preowned sales! Glen is a finance guru and streamlined the process for an easy transaction.
Megan deMariano
Aug 21, 2016
I was dreading having to buy a new car, but Honda Autopark made it painless and even enjoyable. Very friendly employees in a no pressure atmosphere. I love my car and I would definitely recommend this place to others.
Maureen
Aug 20, 2016
This is the first new car I have purchased in over 27 years. Maria Rustin greeted me when I drove up and worked with me to find the car that met and exceeded my expectations. She was patient and very responsive. She listened to me and what I was looking for, and after a week of test driving several cars, she found the perfect one for me! She did not rush me at all. She gave me a great deal on a 2016 Honda Accord and I love it!!! She felt like a friend by the time we got to the sale. Glenn Gill was great too! He processed the loan and explained the warranty options, without pressuring us. The guys who detailed my car did a wonderful job as well! We are very satisfied with our experience at Autopark Honda and have already spread the word about our experience to family and friends.
Roposh104
Aug 20, 2016
Brian Fabricatore was very professional at all times and a pleasure to deal with. He explained all the features of the car and took his time in doing so. I was never pressured and felt that he was really looking out for our interests. The entire dealership was first rate and treated my wife and I as guests.We highly recommend Brian and Auto Park Honda. John & Cathy R
rossivlb
Aug 19, 2016
I initially met Brian Fabricatore in the showroom and explained I was just there to look and get the feel of the CR-V. He was accommodating and explained the features of the auto and answered my questions. I explained to him I was not ready to test drive as I wanted to check out a couple of other models (Toyota, Ford and Nissan). He was fine with that and did not pressure me in any way. After putting hands on the other options and driving them, I decided the Honda was what I wanted. Going back to Brian, we completed the deal with little "haggling" and I believe I got a adequate deal. He walked me through the intricacies of the various systems and helped me feel comfortable with the new car. He got the car ready and I was able to drive it off the lot the same day. I couldn't ask for a better sales person than Brian
Suzie T
Aug 18, 2016
I bought exactly what I wanted from friendly and knowledgable people! I did not feel pressure at all during the process which is very important to me. The car buying process can be intimidating. I left happy with my new car!
2hot2trot
Aug 17, 2016
Purchase a new car Cary dealership salesperson jada..did good job helping us out with the purchase of the car... thank you jada i kept my word..i would come see u 1st..
aprose
Aug 17, 2016
Jada was amazing! She made our experience very easy and straightforward, especially since we have never purchased a car before. We would love to work with her her again for future purchases!
Bill
Aug 17, 2016
This was our first purchase with Autopark Honda, having previously leased a CR-V through them. Received an e-mail from Allen Alston about coming in to discuss an early lease termination. Allen did a great job and then turned us over to Brian Fabricatore. Brian was wondewrful! Bedides being knowledgable about the various vehicles, he was extremely friendly and pleasent to deal with. There was never any pressure to over-buy, or to choose options we did not want or need. He was very honest about the pros and cons a-of the options offered, and realistic about what would best meet our needs. Brian made the process of buying a car easy. He is one of the reasons we will keep going back to Autopark. We have always found the sales associates, and everyone else, to be very pleasent and easy to deal with, but even in this great field Brian stands out. He was a real pleasure to work with.
mferrari
Aug 17, 2016
This is the second time I have purchased a vehicle from Mark Williams. My experience with Mark has been the best. He is always very curtious. explains everything and you never feel any pressure. I highly recommend Mark Williams to anyone looking for a new vehicle.Vinnie Ferrone was also great to deal with.
Curly Ziglar
Aug 17, 2016
We went to Cary Autopark Honda to buy a new CRV. The process was quick and easy with low pressure. Caleb Elks was responsive to our expectations. We wanted a specific color which was not in their inventory. Our car was located and delivered the following day. There are a lot of extra benefits when buying a vehicle at this dealership. We feel like our salesman Caleb will still be available if we have any further questions. Wonderful experience!
Desi123
Aug 17, 2016
Jada was by far the best salesperson I have ever had. Very low pressure and knowledgeable about the cars. If you need a Honda definitely as for Jada!
Great sales associate
Aug 16, 2016
Keith Medlin is an outstanding sales associate, he is very knowledgeable about a variety of vehicles, he is very patient, and he goes above and beyond to get the price that works best for you. If I were to buy another vehicle, I would most definitely contact him, and also I HIGHLY RECOMMEND KEITH MEDLIN if you or someone you know are considering buying a vehicle.
majer73
Aug 16, 2016
This is my 4th car that i purchased from this dealership and so far the process has been smooth and hassle free. I did not feel pushed or pressured to buy accessories that i do not need.
Amna1709
Aug 15, 2016
I have a very good experience to buy a CAR. The person who deal with me they give me a great customer service to find the best possible car in my possible resources.They provide me very helpful in buying a new car.I must appreciate this sale person
Hopeheldhigh
Aug 13, 2016
From start to finish, purchasing a CR-V at Autopark Honda was a hassle-free experience. We were assisted in all ways possible without being pushed around or manipulated. Caleb was knowledgable and flexible in navigating the market to find exactly what we were looking for. I couldn't be happier with our experience and our purchase.
Grayfox55
Aug 13, 2016
Allen Alston set the stage for an exchange of my Civic with a new one from Autopark and DeAndre Houston took over to show me the cars available. They both were very friendly and knowledgeable.DeAndre showed me the ropes with the test drive and features of the car(s). Glenn Gill with finance was great too, friendly and thorough!The whole team at Autopark Honda is excellent!Thank you Deandre, Allen and Glenn!
Marlon89
Aug 11, 2016
As a first time car buyer I was skeptical about purchasing a vehicle from a big dealership. To my surprise the staff was extremely knowledgeable and helpful. My sales person Tom wasn't pushy and in fact made me feel like he wanted what was best for me regardless if I bought the car from him or not. Because of these factors I'll highly recommend Autopark Honda to all my friends looking to buy a car.
Satified customer
Aug 9, 2016
Just purchased a 2016 Civic LX from Auto Park Honda and had the buying pleasure of working with salesman, Caleb Elks. Caleb is professional, courteous and is not pushy. He answered all of my questions, worked out the best deal on a trade-in and new car purchase. He even returned to the dealership on his day off to meet with me.Caleb Elks is the man to buy or lease a car from. I would not hesitate to buy another car from Auto Park Honda and yes, I will ask for Caleb.Dennis
Christian N.
Aug 9, 2016
We needed a 2nd car. Went in with the Honda HR-V in mind and worked with Craig Nashsin. After test driving my wife wanted to look at the Honda Civic. After test driving the Civic, we feel in love with it. Craig was very knowledge, understanding in both our needs and wants, and full of patience. He open our eyes and gave awesome advice. I would definitely come back to AutoPark Honda and buy another car from Craig. If any of my friends and family are looking in purchasing a car, I would totally recommend AutoPark Honda and Craig Nashin. Thank you, Christian N.
BonnieO
Aug 8, 2016
We just purchased a 2016 Honda Civic and got a great price on the best Civic yet. Our Salesperson, Julianne, did a great job pointing out the car's features and helping us negotiate a wonderful price. She located the car in our preferred color and with the features we wanted, made sure that the car was ready to go when we picked it up, and gave us a great instruction on its many features. She even set up the Bluetooth for us. Landon is "our man" in service and he helped us get the special kid-proof seat covers installed in our new car in no time, even though it is an uncommon request.
Angie.sears83066
Aug 6, 2016
Caleb Elks helped me lease my 3rd honda. He was an absolute pleasure to work with! Very professional & not pushy! I give him a 10 out of 10 & would get another car from him in a heartbeat !!!
Dan Tetro
Aug 6, 2016
Calvin Ng was extremely helpful while i was debating my new car options. He listened to my concerns regarding price and style that would most benefit my family. He promptly answered all of my questions and even called me after hours at my request due to my schedule. He came in on his day off, and at no time did I feel rushed or obligated. Calvin made what I consider a usually stressful endeavor, an easy and enjoyable process. I appreciate his honesty and understanding and will be sure to deal with him again for any of my car needs.
Catharine
Aug 6, 2016
Wow! Mr. Khaled Elridi at AutoPark was one of the best (if not THE best) sales consultant I have ever worked with! I have bought many cars over the years and, based on past experience, was expecting the experience to be a long, drawn out process. However, I was pleasantly surprised! Negotiations were pleasant, straightforward and quick! Mr. Elridi was extremely knowledgeable about what he was selling and, clearly, believes in the quality of his product and the integrity of the dealership. (I can also say the same for, John Escano, the finance guy. Top-notch employees!) One other thing about Khaled that impressed me was that he went out of his way, on his own personal time and, AFTER the deal was done, to give me a ride back from Car Max (who offered me more for my trade-in). (Proof, to me, that building the customer relationship was more important to him than the individual sale.) Kudos!
VillaSantiago
Aug 4, 2016
Angelo made the experience in buying our Lexus very easy. He was a true professional. The best part was that he spoke Spanish which made it easier as some family members didn't speak English. I will be sending my friends and family. Thank You.
Deftide
Aug 4, 2016
Caleb took great care of us. It was a painless process in and out of the door. We will be coming back for future purchases.
HondaDad713
Aug 4, 2016
The customer service received from Mr. Elks was fantastic. He helped me find the perfect car for my daughter. Was very knowledgeable about the safest vehicles available for my baby, and gave us a great deal when compared to other local dealers. I highly recommend working with Caleb, and the Auto Park in Cary.
Faydrollo
Aug 2, 2016
Jada was amazing from start to finish. Great cars, great dealership, great value. Will be back when it's time for another vehicle. Thank you!
Julie
Aug 2, 2016
I would recommend this dealership. I have purchased two cars from here and am very pleased. Jada was very sweet and helpful and I would definitely ask for her again next time we are looking for a new car.
GMGuy
Aug 1, 2016
Caleb Elks assisted me in my recent lease of a 2016 Civic. He went the extra mile to assure that the transaction would be as fast, professional and pleasant as possible. As someone who has bought and leased many vehicles over the last 20 years, I was pleasantly surprised to see Caleb instantly gauge that I'm very allergic to gimmicks and games, deserve the best deal up front and that my time is valuable. If you are thinking about getting a Honda, you need to see Caleb at Autopark Honda!
JerrieBrown
Aug 1, 2016
Shaun Whitfield listened to my needs and found the right lease vehicle at the right price for me and my family. Listening is a skill, and Shaun (despite his youth), has mastered the skill of listening to customers and responding in an efficient, professional manner. Never did I get the impression that the interests of the dealership were a priority over my satisfaction. I needed to downgrade my Honda due to retirement by trading-in for a lease vehicle. Shaun listened, gave me options, and ultimately exceeded my expectations. You cannot train for this type of compassion and empathy - it is intuitive.
Nikki_91
Jul 31, 2016
Brian Fabricatore and the people at Autopark Honda made my first car buying experience hassle free! Brian was very patient and not at all pushy. I'd definitely recommend Brian and Autopark Honda!
mnrobert
Jul 29, 2016
I had a great car buying experience at Auto Park Honda with Mike Vinyard. He was very helpful with finding me what I was looking for.
Stuart
Jul 26, 2016
Eric knocked the ball out of the park! Great experience buying a new Honda Odyssey. He was as helpful and as knowledgable as you can get and made the task much more enjoyable. Highly recommend!
PaulM
Jul 25, 2016
We had an extremely knowledgable sales person in Carly Ricker. She listened to our needs and saw to it that we got what we wanted. She was truly customer oriented!
MLPAYNE1979
Jul 25, 2016
I really enjoyed coming to the dealership to buy my second vehicle from Honda. Carly is the best and really enjoy coming to this dealership. All very nice. Plus when you buy here they offer free oil changes and massages. So now I have free oil changes on both my vehicles. Go there talk to Carly and you'll be happy. Always willing to fit your budget.
Ttheblesd1
Jul 25, 2016
Our sales person Khaled was amazing. Johanna in finance was just as great. We were treated well and that speaks volume. Had a lot of dealerships just hurry us in and never really try to see what our real needs were but they listened and that made it all worth it.
S.J.
Jul 25, 2016
The process of purchasing a vehicle was completely painless thanks to my awesome sales consultant, Carly Ricker. Carly was extremely patient with me taking the time to make sure I picked the vehicle that best fit my needs. She answered every question I had and never made me feel like I was wasting her time. I never felt any pressure nor did I have to deal with any of the haggling that makes many dread buying a new car. Carly spent hours with me and I walked away with the perfect car. I've been shopping for a new car for a while now and have been to multiple dealerships in the Triangle area over the past few months. This was by far the best. I definitely recommend this dealership, especially Carly, for all your car buying needs.
venu
Jul 25, 2016
I had best experience with auto park honda and their employees. I have enquired and got the quotation from Jeff Johnson(internet sales) and after finalizing the price , he gave appointment with sales team. I have visited dealership and met Garry and he assigned Maria.From that time it is very simple and transparent. it was the price that is finalized and no extra hidden charges and Maria explained me all the process.I met finance dept finally and there is no hard selling. He explined me all the options and they valued my choice rather than doing hard marketing and selling stuff.Overall I had my dream car with out any hassle in no time. Thanks Maria for making my car buying experience memorable one.
Bryan
Jul 24, 2016
This was our third time buying a Honda and the first time at Cary Auto Park. After looking at several area dealerships in the area, we found what interested us most in Cary and were connected with Barbara. We were pleased with the friendly and informative service. She stayed late to meet us and assured every detail was addressed. She reviewed the vehicle meticulously and coordinated the cosmetic repairs needed to meet our satisfaction. We have already recommended Barbara and Cary Auto Park Honda to friends.
Kathy Page
Jul 23, 2016
1st time buying a Honda & 1st time at Honda in Cary. A good experience & I would definitely go back & recommend others to try them out
Sara O.
Jul 22, 2016
I live in Person County but went to Autopark Honda because of its great reputation, and I was not disappointed! Buying a car at Autopark was stress-free, and they provide a lot of support even after purchase. Khaled Elridi was a fantastic salesperson and did a great job of helping me find the car I wanted without any pressure. He was incredibly knowledgeable and gave his professional input while still respecting my opinions and preferences. There were some delays on the arrival of my new car, and Khaled was very diligent about keeping us up-to-date on its status and with pushing the delivery through as quickly as possible. Khaled was an excellent advocate during my buying experience, and I am happy knowing that I can contact him with any concerns or questions I may have in the future. I am looking forward to working with Autopark to keep my new car happy for many years to come, and I will not hesitate to visit them when I ever need another vehicle.
Jackson06
Jul 22, 2016
Eric was kind, patient, punctual and NOT aggressive! We have already recommended him! My husband and I found Eric to be very friendly and felt he was really helping us get a good deal.
pilot06
Jul 21, 2016
I dropped my vehicle to get a recall service done, at the same time I requested for an annual inspection. Then I got a call saying the inspection didnt pass, because of the catalytic converter issues. Service manager says we have one in stock for $850 and asked if I want get it replaced today??, I was shocked since I had servicing done a couple weeks ago at another place. Next day I took my vehicle to a Jiffy lube and inspection was done without an issue. I was disappointed that service guy tried to rip-off blatantly.
pleasedcustomer
Jul 21, 2016
I would recommend any person looking to but a new car...to Jada Palmer. She made my first time buying a car very comfortable. Although there were some delays ...Jada was an advocate for me and I appreciate her being honest 38th me along the way. She understood so much and is very aware of the art of cars. I learned so much during my experience. It was great. The way people treat you goes along way in success. I was eerie about sales people but Jada's vibe was a relief to me. I could tell that she was not trying to confuse or take advantage of my lack of knowledge and I appreciate people who operate with integrity. I wish the best for her....please work with her...it will enhance the car buying experience.
Kelly Raye
Jul 21, 2016
This is my second car purchase with this particular dealership. Both times I was treated so kindly. Calvin did a fantastic job helping me trade my car in for a car with a third row. Definitely took a while, but he did not seem to mind at all. Will be going back to this dealership again when I am ready for another car.
Heidi Huinker
Jul 14, 2016
I began my car buying journey online and was given an appointment with Tom Stepien. Tom was so knowledgeable and personable, I was immediately comfortable with him and felt he had my best interests in mind. I test drove the HRV and CRV and Tom helped me compare the two and decide on the CRV. The buying process was fun and never uncomfortable. The dealership beat the True Car price on my CRV. Tom kept me informed every step of the way and even came to get me in the day I picked up my new car. Everyone I dealt with at Autopark Honda was kind and professional!
LaToya Powell
Jul 14, 2016
I had a great experience purchasing a preowned Lexus from Auto Park Honda! Justin Manning, my sales associate, was very professional and worked hard to get me the car I wanted at a great price. He even drove me to another lot in Raleigh to get the car because it wasnt at his dealership. He was not aggressive and was very patient with me and my family while we negotiated the deal. I am very happy with my purchase!
Nicole
Jul 11, 2016
My experience at Autopark Honda was a positive one. Shawn was patient and helpful. Thank you to Shawn and the Autopark Team for making the process comfortable.
Sudhan Mani
Jul 6, 2016
I bought a new Honda Civic a month back and I have been facing issues with the vehicle ever since I bought it. I have been unable to control the vehicle at 60mph. Though I had raised this issue multiple times no one from Autopark Honda seems to care about it. I have been utterly frustrated as the dealership has sold me a defective car and does not care about it. I always had a high opinion about Honda cars but turns out this is going to be my last Honda vehicle ever.
FVNCGal
Jul 4, 2016
Khaled Elridi surpassed my expectations when I recently purchased my new Honda CR-V from Autopark Honda. Khaled provided expert knowledge about the vehicle I wanted to purchase, no high pressure sales techniques, and was flexible with me moving the car buying experience along at my own pace. I appreciated his honesty and integrity throughout the process and would buy another vehicle from him in the future.
gtjarr2016
Jul 3, 2016
Third time is a charm. I have purchased another winner from Auto Park Honda. Khaled did an excellent job of making sure I found the vehicle I was looking for and went the extra mile! Julie in the internet sales department worked with me to make sure I had all my ducks in a row prior to my arrival. Finance did a great job of getting me out the door fast with no hassles! The entire Auto Park Honda staff is very friendly plus the service department is the best around! Thanks!
Adam
Jul 3, 2016
Khaled was simply fantastic. He walked me through the features of the cars we rode, and helped me understand the purchase end-to-end. He was friendly, courteous, and cared about me as a human being, which made me comfortable with the purchase. I ended up spending more on my new Honda than I originally was intending to because of how well Khaled took such care of me.
dkaeck13
Jul 3, 2016
Jae Kim helped me find my dream car. I didn't even think I wanted a Honda but he made the experience so worth while and showed me the upmost respect and patience. He was extremely knowledgeable and a great guy. He wasn't that stereotypical pushy car salesman, he let me think about it and even did what he could to hold the car so I could go look at other dealerships. I knew as soon as I drove another car, I wanted to go back. And he got the paperwork started as soon as we got there. He got us the best deal he could and made sure we were completely satisfied. He showed everything on the car and even helped me set up the Bluetooth and my contacts. Great guy, excellent service, best prices, all around great experience, but especially with Jae Kim!
Dalia
Jul 1, 2016
I would like to thank Carly for all her help buying a car. I appreciate her professionalism, effectiveness and honesty that she provided during all this process. I didnt expect that buying a used car could be such an easy and enjoyable experience. Thank you so much!
Kris & Kriss
Jul 1, 2016
We had a great experience shopping for and buying our new CRV. Thanks to all the help we received from Brent Mikell throughout the week. He really came through while negotiating our trade-in which allowed us to close the deal. Brent obviously knows how to treat his customers and made our purchase hassle free.
penny
Jul 1, 2016
Working with Alexander was a pleasure. He was very informative about the car we were considering, answering our questions, helpful and tolerant of our ignorance with respect to the newest in technology talking us through blue tooth, etc.
Flowersd7
Jul 1, 2016
I am so glad I went to Autopark Honda in Cary to purchase a new vehicle. Carly, the salesperson, was fantastic to work with. She was very knowledgeable, friendly, and efficient and took plenty of time to explain the features of the vehicle and answer all my questions. She even got in touch after the sale to ask how I was enjoying driving my new SUV. The finance dept. did a great job also. This was the easiest, most enjoyable experience I've ever had when buying a new vehicle.
T Jones
Jun 30, 2016
We were looking for a replacement vehicle for one that was totaled out in an accident. Hand never really looked at Honda's and stopped at Auto Park to just look.After talking with Mike and looking at all the models, we decided on the CRV.Really enjoyed working with Mike, his low key approach, knowledge of the product and his straight forward style. When it's time for a new one, we will most definitely go back and visit Mike. We will recommend him & Auto Park to our friends.
Thomas Smith
Jun 30, 2016
My daughter and her family recently moved back to the U.S. from S. Korea. They needed a vehicle and I agreed to assist them from my home in Olive Branch, MS. In less than 3 telephone calls and a couple of texts the deal was done. Keith Medlin in sales gave them a test drive and expedited the purchase. He was always polite and spent as much time as needed to answer all questions about the vehicle, a 2016 Honda CRV EX. If you are in the market for a new Honda, I unequivocally recommend you contact Keith Medlin.
Hondalover
Jun 30, 2016
Auto Park Honda just sold me a new car and I couldn't be happier with the whole experience. Brent Mikell was my salesperson. He was professional and made the purchase go smoothly.
BE07
Jun 30, 2016
I just bought my third car ever. The first one I lived in PA in the mid-90s. The last two have been from Cary Autopark Honda. The customer service is always second to none. They are friendly and informative, and I've NEVER met a single employee there who's pushy or pressures me to buy more than what I need.When my husband switched jobs a few years ago and no longer had a company car, we went straight to this dealership. Three cars purchased in 11 years - all from this location. They will always be our first choice.
AutoPark Honda for me
Jun 29, 2016
I have been buying and maintaining my Hondas since 2000. During this time, I have purchased four cars form them. My most recent purchase was a 2016 Pilot. Justin Manning was the sales Consultant. He was knowledgeable and accommodating. He met all of my expectations, and I can be a little demanding. It was a pleasant experience from selecting the model, price, all the way to delivery. Kain Schenk, the Financial Manger, was very helpful. He helped with finance options, and found a great rate for me. He was very knowledgeable on all the maintenance options that are available, and helped me choice the right ones for me.AutoPark Honda's Service Department is second to none. They have maintained all of our family's Hondas for the past 16 years. "CJ" is our Service Manager. I have found CJ to be extremely honest, knowledgeable, and pleasant. The service that he provides us is exceptional. For me and my family, a trip to AutoPark Honda is like visiting friends.
Maria
Jun 28, 2016
The customer service during both of my visits (recall set up and service appointment) was really poor. No one immediately greeted me, I waited inside the service bay surrounded by people just standing there. The first time I went, the man who helped me complained and was pissed off the whole time bc his work load was heavy and stopping to help me was inconvenient and someone else should have done it. The next time I came in, one guy kept staring at me and 3 minutes of this he finally asked me if I had been helped, knowing I hadn't. I even had an appointment time to arrive! After service was finished and we got the car home, my husband found two decent sized bolts and nuts on the driver's side floor. Considering that my airbag was being replaced, that makes me extremely nervous and I question that the mechanics have any sort of eye for detail. Which is kind of important in their job field. This wasn't a simple oil change. We are new to the area, leaving behind an incredible Honda dealership in our hometown. We have high expectations and AutoPark fell short in every way! When it comes time to buy a new car, it won't be here. I may have just been a Honda recall service appointment but it was a great time to leave a good impression in order to gain a future customer, they did not.
jkbreazeale
Jun 28, 2016
My wife and I had an amazing buying experience with Auto Park Honda thanks to Ferrante Campbell. He didn't try to sell us on things we didn't want. He genuinely wanted to help us out and we were able to get a 2016 CR-V EX for an amazing price for no money down and no trade in.Give this man a raise!
Corey Branch
Jun 28, 2016
Malik at Auto Park Honda is attentive and knows his products. He continues to assist after the purchase which is grateful. In 10 years when I purchase my next Honda, I pray he is still serving.
noname
Jun 27, 2016
My husband and I worked with James Spivey and he was a pleasure to work with, He was very patient, took the time to understand our needs, and the most important to me, he was not pushy at all. I will recommend him to friends and family.
Noelle
Jun 27, 2016
Our purchase was a great experience and we drove off with our new CR-V delighted with the service, responses to our concerns, instructions on how to operate the car's features and instillation of confidence in our purchase. Thank you, Malik, Kain and Christopher! We have never had anything but satisfaction with Auto Park Honda!
T Howell
Jun 27, 2016
My experience with Autopark Honda in Cary has been fantastic. This is the fourth Honda for our family but my first. I received a fair trade and a great value. All of my needs were met in a professional manner. Highly recommend!
KWTS
Jun 25, 2016
This is the most honest, caring and committed auto dealership I have ever had the pleasure of purchasing a vehicle from. My salesperson Barbara Yarber is knowledgeable and most importantly honest and committed to her customer. I had no problem asking her opinion of various options and feeling very comfortable that her recommendations were in my best interest. Following my auto purchase as I was leaving the dealership parking lot (still in the lot) an individual backed into the side of my brand new car. I was devastated as they towed my car away. After some discussions with the dealership personnel the general manager made the decision to replace the car and the dealership would take responsibility for the crashed brand new car. I am so appreciative for the level of commitment to customer satisfaction by all of the employees starting at the very top.
mahir
Jun 23, 2016
The person who worked with me was a wonderful person. For him I could get the car in such smooth way. But the dealership was not kind enough to give me a $100 discount even that was sad .
PilotErik
Jun 23, 2016
Our purchasing experience at Autopark Honda was phenomenal. We had originally visited to test-drive the 2016 Pilot and met at that time with Garry. He was not at all pushy and spent time answering every question we had. When we arrived a few weeks later to purchase, he was unfortunately busy, but left us in the more-than-capable hands of Carly. She was also extremely helpful and had a wonderful personality that made the process enjoyable. Carly was very honest and forthcoming during the price negotiations. Once that was completed, we met with John to discuss Finances. He walked us through each option in thorough detail and was very good at simultaneously entertaining our young children. Although the Pilot we had requested was not on the lot, the Autopark team worked tirelessly to get it from another dealer in only three days time. I couldn't recommend this dealership or personnel more. They work hard to make the car-buying experience enjoyable and gratifying.
Courtney_E
Jun 21, 2016
Calvin did a fantastic job showing my husband and I all about the CR-V and its features. He answered all our questions and was incredibly helpful. He even came back to meet us after hours (on a Sunday) when we had forgotten the garage door opener in our old car. Between him and Vinnie in financing we were incredibly well taken care of and pleased with our experience.
Vickie Denton
Jun 20, 2016
My husband and I had the pleasure of working with Barbara Yarber this past weekend while purchasing our new Honda Accord. We appreciate her honesty during the negotiation process and how hard she worked to get us the best deal possible. Barbara is very knowledgeable and answered all our questions. She was extremely helpful during the entire process and met all our expectations. We enjoyed her professionalism but her friendliness as well. She made our experience more personable and friendly. We would definitely recommend her to all our family and friends. We have purchased many cars over the past 35 years and I can honestly say Barbara made this the best car shopping experience we have had.
carnut
Jun 18, 2016
My wife and I can't say enough great things about Calvin and his approach to selling vehicles. I actually feel that he helps mold both the experience and vehicle type to the customers needs. He will do whatever he can to make sure you get as close to what you are wanting as possible. We ended up happy with our 16 Civic EX, and was in and out of the dealership on delivery day in less than 2 hours. I will send anyone looking for a HONDA to see Mr. Ng.
Megan Deal
Jun 18, 2016
We visited Autopark Honda just to look around and see which vehicle we were interested in. Brett ended up helping us and was so patient with us as we looked at a number of CR-Vs and picked the one that was best for us. He then went above and beyond for us, coming in on his day off to meet us and walking us through the ins-and-outs of buying our car. He was very understanding and easy going!
spencerandrews7
Jun 17, 2016
Brent did an excellent job. Grateful we got to work with him on purchasing our new car. Friendly from the beginning and worked with us on the price.
civicCRV
Jun 16, 2016
Great overall experience. This is not my first car from Autopark Honda. That should tell the whole story. Service is always help and the sales team has never let me down.
New Car for a Single Mom
Jun 16, 2016
I am a single Mom so budget was a big deal for me. I was nervous buying a car on my own for the first time. Khaled Elridi treated me great and found the best car for the best deal. He was very professional, knowledgeable, and had a no pressure approach. I also appreciated finance staff member Johanna Que who helped me with useful coverage information! They were both so patient and took the time to explain everything to me! I will recommend Khaled Elridi and Johanna Que and Auto Park Honda to all of my friends! The Honda CRV is the one!!
Lucky42
Jun 15, 2016
I was really nervous about this purchase but Carly walked me through EVERYTHING and EXPLAINED the process step by step and made me feel at ease about buying a new car and I appreciate that..thanks Carly you're the best!!!
tony99
Jun 14, 2016
This was my second car purchase from this dealer and was not proven wrong. The experience was like what I had expected given my first time around, painless and easy. The sales employee I worked with was DeAndre Houston, who made the whole purchasing process from beginning to end painless. He was straightforward and helpful when it came down to negotiations. Overall, it was a pleasant experience, not only at AutoPark Honda, but also with DeAndre. Would definitely recommend him.
Chris
Jun 14, 2016
Had a great experience with Honda salesman Khaled Elridi. His knowledge of all Honda products was impressive, he took the time to show me all the features of the Odyssey and even paired my phone. Very polite and professional salesman. Best salesman I have ever dealt with. He even went the extra mile to drop the contract off to my wife who recently had surgery.
Dr.Grover
Jun 13, 2016
The experience was smooth, the deal was fair, the car is great, my wife is happy, and Brian Fabricatore's customer service was 100% positive. For the next car, I'll go straight back to Brian.
billdoug71
Jun 13, 2016
We were very pleased in our dealings with Jeremy. Very spot on with his knowledge of the product, understood our situation and helped us every step. Well done sir!!
keithliz
Jun 11, 2016
I have been a Honda customer for many years and my latest experience is pretty much why. Since moving to North Carolina from Illinois nine years ago we pulled our Honda behind a very large truck. That car had over 200,000 trouble free miles on it when I traded it about four years ago for the car I just traded today with over 150,000 miles. All this time I have had all service work done at Auto Park Honda with total satisfaction. My latest experience, however, is the best reason for coming to Auto Park Honda. His name is Caleb Elks. This is the first time I have leased a car and Caleb's knowledge and help in guiding us through the process was first rate. I could not recommend a better salesman.
Kars2016
Jun 9, 2016
Went in for a lease deal on a Civic. Worked with Carly on the transaction and it was smooth and easy. She was made the whole process simple without a lot of back and forth and answered all questions. Glenn also made the finance documents process simple by helping my parent who have trouble reading small type with identifying each place they needed to sign. Very kind team across the board.
Jmayhue
Jun 9, 2016
Khaled made my car buying experience very pleasant and easy. He took extra time to show me all the features of the car and made sure to answer all my questions. I would recommend Khaled to my friends and family.
MDO
Jun 9, 2016
The entire experience was professional and top notch. Alex was wonderful and has been helpful even after the purchase. Would highly recommend these guys and especially Alex.
tumnguyen
Jun 9, 2016
I was looking for buy my first car. It was really hard for me to get my first car but Barbara she really helpful. She not just help me looking, give me information. She also help me with my paper works. She really patience even we have to wait for a 7 hours process of papers work. Now I really enjoy my new Honda Fit ! I will highly recommend my friends and family and who read this review to this clean, beautiful dealership !
Happy CR-V Purchaser
Jun 7, 2016
Got Internet price on specific CR-V. The specific model was not in stock on color and equipment preferred, but Brian found another car almost like the one I was interested and I received the same quoted internet pricing for that vehicle. Brian was very understanding and co-operative in assisting me in the purchase. Thank you Brian.
prisalston
Jun 3, 2016
I had a great car buying experience at AutoPark Honda in Cary NC. My salesperson Allen Alston was great from start to finish and I would recommend him to anyone who wants to purchase a new Honda. I love my new Honda Odyssey.
Super
Jun 3, 2016
My wife recently leased a new Honda vehicle and we had tremendous support from the leasing agent/sales person Mrs. Jada Palmer. Mrs. Palmer was very informative, always with a smile, and made the process easy to understand. Her communication was effective and the information we received throughout the process, and her taking the time to show my wife the new vehicle, along with some basic knowledge on the applications inside the vehicle was top notch and easy to understand. This is our second vehicle from Autopark Honda and we are satisfied customers. Thank you Mrs. Palmer for your support and assistance.Very Respectfully & Sincerely,Berrios Family
Jessica Dixon
Jun 1, 2016
Wasn't off to a so good start. The car I had in mind originally wasn't at the location we arrived at and then, come to find out the car was already sold. Mark told us not to rush off he had something similar. Long story short, if it wasn't for him showing us the honda I bought I wouldnt have bought a car that day. He is a wonderful salesman. Everyone was friendly and made you feel right at home.
Keith M.
Jun 1, 2016
I can honestly say that this was the best experience I've ever had at a car dealership. Brent was very knowledgeable, honest, and most importantly at no point did I feel pressured purchase a vehicle. Glenn Gill was amazing as well! Straight forward, took his time to explain everything, and again I didn't feel pressured to purchase anything I didn't want. These two gentlemen enjoy their jobs, and this speaks volumes for the dealership. I never thought I would walk out with more then I expected.
depress2angel
Jun 1, 2016
I JUST WANT TO SAY THAT WHAT STARTED OUT TO BE A VERY LONG HARD & DEPRESSING DAY IN THE SERVICE DEPARTMENT ENDED UP TO BE THE VERY BIG ANSWER TO PRAY! I HAVE NO IDEA WHAT TO SAY OR DO TO EXPRESS MY GRATITUDE TO CHRISTOPHER KINLEY & ALLEN ALSTON FOR HELPING ME GET THROUGH A VERY VERY DIFFICULT EXPERIENCE . BOTH ALLEN & CHRISTOPHER WERE VERY VERY HONEST, CARING & KNOWLEDGEABLE OF WHAT I NEEDED TO DO, HOW TO GET IT DONE & WHAT I NEEDED TO DO. I AM NOW A VERY PROUD OWNER OF A 2016 HONDA CR-V AND I LOVE EVERY PART OF IT. I HOPE AND PRAY IF THERE IS ANYONE OUT THERE THAT REALLY WANTS TO BUY A VEHICLE OR NEED SERVICE PLEASE PLEASE CONTACT EITHER OF THESE YOUNG MEN.....YOU WILL NOT EVER BE SORRY!!!! AGAIN THANK YOU BOTH FROM THE BOTTOM OF MY HEART!!!
Jeffrey A.
May 30, 2016
Tom did a wonderful job in my first ever car purchase. When his hands were full that day I wanted to buy a car, I was assisted by Calvin which then help me as if I was his actual customer. They both understand that I badly needed a car, so they went on extra miles just to make it happen. It was a long day, but Tom was there to help out. From start to finish, I experienced a wonderful customer service.
cdean
May 26, 2016
I helped my mom purchase her brand new Honda at Cary Auto Park Honda. Brent Mikell was great to work with! He made the purchase easy! He put my mom at ease and answered all her questions. My mom loves her new car!
abdomsr77
May 25, 2016
Khaled was very helpful and friendly.I signed up a lease with him, and he got me a graet deal.He is very knowledgeable about the dealership as well as the vehicles
Jonboy95
May 25, 2016
I purchased a new car from Jada at Autpark Honda this past weekend and it was a super easy transaction from start to finish. She worked extra hard to find the right car for me and never thought twice about pulling multiple units. She was extremely friendly and knowledgable about the new Accords and would highly recommend not only the car but also her!
Lthughes
May 25, 2016
Cary Auto Park Honda is a great dealership to do business with. All of our questions were answered before we even asked them. Our salesperson Mark was knowledgeable and pleasant. This is my 4th CRV and the 3rd one we have bought at Auto Park Honda. Thank you for a wonderful experience and I love my new car.
rebart
May 25, 2016
This is my second purchase from AutoPark Honda. My sales associate DeAndre was efficient, helpful, and friendly and saved me more money on my purchase then expected. I would highly recommend this dealership.
Nita0604
May 24, 2016
Jeremy made my first time car buying experience wonderful. From the moment I drove on the lot until the moment I drove off the next day with my new car, he made sure I was heard, comfortable, and happy with the car that I was looking for and ultimately bought.Jeremey was well informed with the cars I wanted to test drive, guided me towards the better options for my budget and lifestyle, and made sure to answer any questions I had about the multiple cars I was interested in.Since it was my first time buying a new car from a dealership, I was anxious about finding a car that fit my needs and stayed in budget. Autopark Honda when I finally decided on a car were very helpful in giving me multiple financing options, getting me the best rate, and making sure everything was covered to assure that I was comfortable in purchasing a car that I was happy with.Before leaving the lot, after closing time, Jeremy made sure I was set (and knew how to operate my navigational system) before driving off. He further made sure in the following days that everything with my car was going well and I was happy with the car!I would definitely recommend Autopark Honda if you are interested in buying a new or used car, and would ask for Jeremy as your experience will be exceptional from beginning to end!
Ben Lewis Evans
May 22, 2016
We worked with Ferrante at Auto Park Honda and he was absolutely fantastic! As expats moving to the USA for work he helped out and explained everything clearly. He made the process very smooth and also gave us a great deal. I would have no reservations going back their again, nor recommending Auto Park Honda and Ferrante to anyone! Kain in finance was also very helpful!
Gowerjohnson
May 22, 2016
Once again Jae Kim provided great service and worked with us the whole way through our tough deal and stayed late to watch us leave
Happy Camper
May 21, 2016
I took my 2014 Accord in for a service and ended up driving away with a new 2016. My husband and I thought we'd just look at the new cars while we waited and soon began talking to Alexander Jacobson, Sales Consultant and Julianne (training) about the 2016 models. We laughed and joked with each other, and ate popcorn and drank hot chocolate, for the next couple of hours as we test drove, talked, and calculated payments. What is usually a totally nerve racking experience ended up being a really great time!! (Oh, I did have a free massage during the buying experience--- which helped keep me totally chilled !)
CRVBuyer
May 20, 2016
We enjoyed working with Khaled so much - he was extremely helpful, very accessible, and we felt that he was really looking out for us and our needs. He did a great job! And we felt very supported by Christopher Kenney and John Escano as well. Well done all around!
Honda2016
May 18, 2016
Jeff Haight is definetely of the main reasons why AutoPark Honda is such an incredible, positive and fun place to buy a car. Jeff is very courteous, professional and it was a pleasure to do business with. We were also glad to have met Glenn Finkel and Joanna Que, who were also very pleasant, friendly and courteous to our needs.Thank You ! We
hts10
May 18, 2016
We recommend any one who is looking to buy a vehicle to go to Autopark Honda. We received great customer service, quality of work, and friendliness from Mark Williams and Johanna Que.
JBAgusta
May 18, 2016
When recently going to get my second vehicle, I had the pleasure of working directly with Ahmed. He was extremely friendly and knowledgeable about the car. The entire process was smooth and straightforward with his guidance. The quality of customer service here is as good as the vehicles they sell.
john bodouroglou
May 17, 2016
My wife and I were absolutely pleased with Mike Vinyard's assistance in selecting and buying our new car. Mike was most helpful with information regarding the selection of a car and made it easy for us to decide quickly purchasing the Honda CR-V. We intend to use Mike's assistance and help in the future.John Bodouroglou
Nicole Petrizzo
May 17, 2016
I have been to many dealerships. I usually dread them but Khaled made it painless and was willing to help make us happy. Highly recommended.
Chris C
May 17, 2016
We went to look at the Pilots a couple of months back and met with Khaled. He was very helpful and we were not sure if we were interested at that point. We did go back as we made the decision to purchase and Khaled worked with us throughout the process. He was great and really helped us in the process. He is very knowledgeable about the dealership as well as the vehicles. We would recommend working with him. We were also very happy with the service from Vinnie in the finance department.
jim
May 17, 2016
mr elridi very helpful in buying my new car showed me all workings on car very well I will recomendauto park Honda to all my friends
safwan riyazudeen paul sirajudeen
May 17, 2016
I Bought My 2014 Honda CR-V last Friday. Calvin was the sales person who helped me. He was always available on call, sms to clarify My doubts and took time to clearly explain me the features of the car. he made the whole car buying experience fantastic. Thanks a lot Calvin you were extremely helpful . i Highly recommend him to anyone in search of a new or used vehicle!
Dee Litten
May 16, 2016
Went to turn in a lease and got a new 2016 civic leased. This was the best car purchasing experience. I shared what I needed and Caleb did his best to accommodate me. No issues or drawn out sales pitch. Caleb is knowledgeable and very professional. I would highly recommend him for any car purchasing needs.
rch1246
May 13, 2016
Two weeks ago we were hit by a negligent driver running through a stop sign which totaled our vehicle. Amidst the upset and pain we had to look for another vehicle. Emotions were high as we began our search. Our guardian angels lead us to AutoPark Honda where we were introduced to Garry Rawlins. Hearing our tragic story he sympathetically understood our situation and offered his kindness and guidance throughout our new car purchase. The 5 star crash ratings on Honda vehicles were utmost important in our decision to buy a CR-V. He eased the emotional stress that was caused by the accident with his grace and compassion. Thank you Garry for being a unique angel who helped us more than you will ever know.
carbuy
May 12, 2016
Gary Rawlins made the purchase of my new 2016 Honda CRV seamless. His patience, availability, knowledge, sensitivity to my individual needs and general expertise has made this the most pleasant car buying experience of my life. From sharing car specifications to providing relaxed, varied test drive routes, Gary has far exceeded my expectations for what I would expect from a sales consultant.
karenboughtacrv
May 12, 2016
The Honda service team does an amazing job for their customers. Mark is always up front/honest with what needs to be done with your car. When I made the decision to purchase a new CRV- I went back to the AutoPark Honda Team because they have always been so great to work with. Craig was great supporting me through the process and getting me into a new 2016 Honda CRV! Great group of folks over there!
Pope4
May 11, 2016
Our sales associate Justin was awesome! He was patient and answered all our questions. Will definitely see him in the future for our car buying needs.
blalong
May 11, 2016
The sales person who helped me was absolutely amazing. Carly Ricker was not only the most pleasant sales person I've ever spoken too but she made the whole process very easy and without stress. Carly helped me identify the car I was looking for, showed me all the options of the different trims/models, and effectively explained the value behind each feature of the vehicle. She knew the tech very well and explained/demonstrated in a way that even a child would understand. Not only was she great in person but the communication between her and her client was unmatched. Carly stayed in contact with me over voice/text to establish a connection that brought me back to Honda instead of going with a competitor.
tcmazda
May 11, 2016
We had a great experience with Calvin. Very pleasant and took his time. This was one of the better experiences I have had buying a car.
Kmack9296
May 9, 2016
I cannot thank Don and Vance enough for the experience I had purchasing my new CR-V. My family have been working with Don for a long time, and we really appreciate his dedication to knowing all there is about every vehicle Honda makes. Vance sat with me and explained all that I needed to know about my purchase as well. Thank you to both of them for being amazing at their jobs and for really caring about my purchase. I know that Autopark Honda is the only place for my family,
TJRader
May 8, 2016
I have purchased many vehicles for work and personal use. I have NEVER experience this kind of service. I started with an online associate who responded almost immediately and with knowledge, no fishing or repeating questions. Then, to sales and finance.From the moment we stepped into the door, we were greeted with a friendly smile and helpfulperson to guide us to the right person.The transaction was effortless on my part, (I completed the online application for pre-approval). Mark was very professional and knowledgeable, very kind and not overpowering at all. My kind of sales person!!! What a great guy.Vinnie, was our finance person and he was just as professional. I can see why you are the best in town!! I am so glad I found you and will tell everyone about my experience!!! WOW
enewby
May 6, 2016
I cannot thank Chris (and Brian) enough for providing an experience that I wish could be seen elsewhere in the car industry. The willingness to go above and beyond, as well as the level of transparency, is refreshing and admirable.
cariron
May 4, 2016
My son recommended Mark Williams to me when I was in the market for a used car. My son was right. Mark found the car I wanted . I would recommend him to everyone.
Deborah Law
May 4, 2016
While going to a dealership can often feel overwhelming and especially if you aren't sure exactly what you want in the first place, Calvin took time and paid attention to what my goals and desires in a new car were. I felt that he personalized his test drives and researched the options for me, giving me the confidence to make my decision without the pressure that often comes with car dealerships. If you want to have a pleasing experience, go see Calvin at Honda Auto Park!
Andrew Smoak
May 4, 2016
Initially I thought I would buy a new Camry and I knew if I bought a Honda I would use a different dealership. For convenience we went to Autopark for a test drive. Calvin took his time, showed and demonstrated all of the features of the Accord and accompanied us on a test drive. I went back the next day and drove it again (the first test drive was during rush hour). We ended up buying an Accord from Autopark. While the product sold itself, it was our interactions with Calvin that sold the dealership.He paid a lot of attention to what we wanted, obviously knew the product, and didn't try a pressure sale. He worked with us to honor a price I had gotten from the internet team, explained what dealer options were added to the specific car I got, etc. Others I dealt with at the dealership where as helpful and friendly, but I wouldn't have been there at all if not for Calvin. I wholeheartedly recommend him.
fcooley
May 4, 2016
Ordering our 2016 Honda Civic Touring through Mark Williams was a breeze. Mark made the process of ordering the specific auto we wanted a very pleasurable experience. His experience and customer-service orientation was a great asset.
SH
May 4, 2016
Objective : Buy a Used Honda Car and drive out with it on Sunday (01-May)Characters : Customer (along with family) .. + receptionist + Mark Williams (Sales)1300 Hrs ET : Reported at reception and requested sales assistance for buying used cars. Courteous reply ... "We are understaffed on Sunday's please wait" .13:30 HRS ET : No sign of anyone... kinds are already downing the second hot choc, and another 3 Customers waiting for sales reps ... 13:45 HRS ET : One Sales lady comes in and directly latches on to a customer who has just walked in 2 mins back... rest of the customers waiting for 30 mins plus are just gaping at each other... and the receptionist does not lift a pinky ! .. We all complain... nothing happens...still..So far is the general experience anyone must be ready to take,... from now on.. its just my personal experience with the Sales Rep who assisted me... Mark Williams!With all the lack of patientce.. i laid it out pretty blunt in front of Mark what I wanted. He was sharp ..listened.. .no nonsense .. fairy tales.. and directly went to pros and cons... of each car. Decision done in probably 30 mins .. and sealed after 45 mins (including a test drive).Rest of process was smooth! Believe me ... had it not been for Mark and his gentlemanly behavior... no way for the 5 stars.... he gas gained 7 stars from me... which makes the dealership an average of 5.Recommend to seek out Mark for all your interests in this dealership.And almost forgot to mention the effervescent Glen.. who can still add value at the lat minute.Sequence of events :
bmceachern
May 3, 2016
In the past buying a car for my wife and I was a stressful experience due to lack of information. Ronny Davis was more than accommodating, from making the long process enjoyable, being transparent about our options, to finally getting us in a great car!
Xurcar
May 3, 2016
I would recommend this dealership to anyone looking to buy there first, second, third or there lifetime honda car. My aunt recommended me to this dealership and to Mr Don Hillenbrand who sold me my first car, a Honda HRV. He was very kind, polite, patient and most of all knowledgeable about the product, its differences among all models and which one makes sense for your budget. I researched my cars and Mr. Don made me test drive the two cars I had my eyes on. He was very patient with me and showed me how to adjust the seats, the steering wheel before I sat down to test drive. He told me about important features of the car and how to use them. I told him this was my budget and he was kind enough to work with me so I can take the car home with me on the day. He got me a very good deal and I thank you the most memorable and enjoyable car buying experience. I have been to all other dealerships in the triangle and non compare to Mr. Don at Auto Park Honda.
Ravi T
May 3, 2016
The sales person Keith was very polite and pleasing personality. He was very friendly and had good experience while buying a car. Very patient, helpful and honest. I would highly recommend Keith and autopark hond to buy a vehicle.
WYNN CRUMBLEY
May 2, 2016
Ronny is not like the typical sales person you are dreading to have to deal with to buy a car. His personality makes it very easy to conduct business. I looked at two automobiles, test drove one and left the dealership to finish my workday. Ronny called a few hours later with the information I requested on both cars. As soon as he did, I made a decision and set up a time the next day to purchase the car. Once I arrived there, it was a very fluid experience. This is the second car I have purchased from this dealership but the first one with Ronny. Hopefully he will be there for my next purchase!
rmcclemgrad
May 2, 2016
I found Mike very upfront and honest about the various options we were considering. He would've done whatever was necessary for customer satisfaction, but wanted to present the best option. We were at the end of the month. The dealership did not have the color we were looking for. We were concerned that with the extra logistics that we might miss out on the Financing deal that was to end in the next day. He was very responsive and patient through the whole process.It was also nice to work through the Internet department for an initial quote and start the process rolling. The purchasing process took a little longer than I liked, but the accommodations were nice with a coffee maker, water, and popcorn snacks.
Knring
May 2, 2016
James helped me with my car buying process starting in October and ending this April with a new HRV. He showed patience and care even though the HRV is a high demand vehicle for which he could find another customer easily. My family shopped around other dealerships to find the best price, but James and his managers are the fairest to deal with, and as one of the bigger Honda dealers in NC, they were able to beat any other offer from the other dealers.
Cassie13
Apr 30, 2016
Brent Mikell made my car search/purchase easy and stress free. He was so real about everything and in the end we got our car quickly and for a great price!
Tboy*0602
Apr 29, 2016
Khaled was great he was helpful and was never pushy. He still was helpful even when it was thought I could not get a loan. I went to other dealers and was treated less than friendly when they found out I was having difficulty getting a loan. Khaled was there and never treated me any different and he be seeing my parents when they purchase their next Honda.
ZoomZoom
Apr 29, 2016
I had an overall pleasant experience with the used car buying experience here. Calvin Ng was always professional and helpful. His low-key style put me at ease. I couldn't be happier with my Mazda CX-5!
3rdhonda
Apr 29, 2016
Last week we started to consider what we might do if our second car, an old-but-reliable 1997 CRV, were to need any major service (our "good" car being an 11-year-old CRV). We did some online research on 2016 CRV options to get an idea of what we could expect to pay. Past experiences with trading well cared for older cars had left us expecting that a dealership might belittle our attempt at a trade-in, but we researched the potential range of value on that 1997 anyway. Having retired to NC several years ago, we asked some friends with Hondas about their experiences locally. Even though Auto Park Honda was a little farther drive for us, it came highly recommended so, armed with our internet research and a really good internet quote from the dealership, we met Jae Kim for a test drive. He was friendly, knowledgeable, professional, courteous, and honest. He went to bat for us and managed a trade-in that wasn't an insult to that vehicle's long and distinguished service to us. (That was our first Honda and I will always look back on it now as a positive experience from beginning to end.) He listened to a minor concern about the new car that he could have dismissed, but instead he fixed it. All those forms were made basically painless and we drove our new CRV home, just what we wanted. I think that it will be worth the effort to drive the distance for service and give the service department the opportunity to match the sales experience.
K L
Apr 28, 2016
I purchased my first new car, a Honda Fit, last week with help from Calvin. The whole process seemed daunting to me initially but the sales team was not pushy and the dealings were pretty straightforward. I appreciate that Calvin was available via text to answer my questions, and stayed late to close the deal. Thank you!
Mary A
Apr 28, 2016
Went into the show room just to look after signing up for my recall rental (6-yr.-old Honda FIT for the Takata airbag problem), talked with saleswoman Jada Palmer, and a day later drove away with a brand new, red Honda FIT. The dealership tailored a package that made a new car possible on my fixed retirement income: decent trade in, better interest on the auto loan than my bank, straightforward pricing on the vehicle, and conversion of my Honda Care plan credit to my new car. Ms. Palmer provided a very nice, very positive, low stress car-buying experience.
Happy Honda Owner
Apr 27, 2016
We recently purchased another Honda from Auto Park Honda. Ferrante Campbell was awesome. He was extremely helpful before, during and after our purchase. We're a returning customer and highly recommend buying a Honda and Auto Park Honda. Our 10 year old Honda runs great with over 200,000 miles. We expect the same from the spotless 2014 we purchased this month.
Charles
Apr 27, 2016
The sales reps Mr. Khaled was very helpful and friendly. After his professional guidance for which purchasing option works best for our situation, we made a quick decision for leasing a new Honda Odyssey replacing our current one. I felt very lucky of having him as our Sales reps who has great knowledge and right attitude. We've had a wonderful purchasing experiences that never had before with Autopark Honda and Mr. Khaled. Thank you Mr. Khaled for your excellent work! Great Job!
Misty
Apr 26, 2016
This is my second time buying a Honda from Auto Park. First was a 2005 CRV. Ferrante was a very good consultant and spent quite a bit of time talking about the car with me and pointing out all the new technology.
rakesh parikh
Apr 26, 2016
For Tom Stepien,To Whom It may Concern,Tom was very helpful, professional and courteous.We were not sure to buy a car, however after dealing with him we bought a car right away.I hope all your employees are similar.We wish him the best.Nutan and Rakesh Parikh
Jacques Visser
Apr 25, 2016
I found Mr Elridi to be friendly, courteous and professional during the entire experience. All of which make for a great car buying experience. Mr Elridi was knowledgeable and also insightful during our test drives of the 2016 Honda Civic EX & EX-T. Providing me with helpful information to make the correct buying decision. I never felt rushed or pressured during the whole experience. I would highly recommend him.
Neeraj
Apr 23, 2016
I would like to recommend this dealer. customer dealing is good and sales executives are friendly and understand customer very well. Brian did an excellent job analyzing my requirements and also helped me with smooth financing process. I would highly recommend everyone to consult Brian for any purchase with Autopark
leaser123
Apr 22, 2016
Very good salesperson, honest and clear on everything he said. Patient in helping us find what we really needed/wanted, and was willing to walk us through different scenarios with different types of car and price points.
Kamran
Apr 21, 2016
We leased a Honda Accord LX yesterday. Everything was straight forward and upfront. No gimmicks. We were out of there in 2 hours in our new car. Mr. Khaled Elridi in sales and John Escano in finance at the dealership were great and made it an easy and painless process. We have done a lot of research before deciding on Auto Park Honda and we got a great deal and great service. Would recommend them highly.
Artem
Apr 21, 2016
Was pleased with the the level of service and the price I got for the new car. Brian Fabricatore did a great job analyzing my requirements, giving me plenty of information, helping to choose the trim and color I liked best and providing the overall support. Kain Schenck did well the paperwork and financing part. It was smooth and pleasant deal!
Scott Homer
Apr 20, 2016
Recently leased a 2016 Civic and was lucky enough land Caleb as my sales adviser. No hard sell, he's not pushy at all, frank, honest and very confidence inspiring. Would happily deal with Caleb again!
Happily retired
Apr 20, 2016
I have been buying cars since 1961. This was the easy purchase of an auto I have every made. Told Khaled Elridi what I would like to look at and he produced it. Told him what I wanted to compare it to and he got it! Told him what and how I wanted to pay and he made it happen. Absolute joy to work with. I am sending my family to him n he near future.
LDOWDY
Apr 19, 2016
I decided to purchase a new car after 14years..I had a wonderful experience at Auto Park Honda..The staff and service was excellent! The Sales Consultant Mr. Jae Kim answered all my questions very professional until I felt at ease.. I will tell all my family and friends about this place...
Adam34
Apr 18, 2016
I normally dread having to purchase a car and deal with a car dealership. But Keith and Christopher changed my perception of what buying a car could be like. This was hands down the best car puchaseing experience my wife and I ever had. Keith and Christopher were knowledgeable, patient, and cared about the needs of our family. They interacted with our kids and allowed them to make themselves comfortable. Every car I purchase in the future will be with AutoPark Honda with Keith and Christopher! I cannot speak highly enough about each of them!
jbrown
Apr 18, 2016
Mike was very patient and helpful to me as I visited the dealership several times and test drove several cars before making my final decision. He was also flexible with his time, staying late twice for me. He was also not high-pressure, which made it a more pleasant experience. I would recommend APH and Mike to anyone looking for a car. All of the staff there were very friendly and helpful. I love my new Accord!
milletend
Apr 18, 2016
Called in advance and spoke to Jada; she handled all our needs very professionally and knew her vehicle data. She spend most of the afternoon and into the evening with us and was always pleasant and delightful in the performance of her job. Very knowledgeable in the features of the Civic and HR-V. We settled on the HR-V for our daughter.
James Sinnott
Apr 18, 2016
Needed a car fast. They had the perfect car on the lot and got me going that day.Very helpful and friendly people, especially my salesman.Highly recommended.
walleyes4ever
Apr 17, 2016
My wife and I would highly recommend working with Khaled. No high pressure sales tactics and very informative on the Honda Pilot and CR-V's we were looking at. He also said if we have any questions at all to give him a call. The end of the sale is just the beginning of the relationship. We mentioned we were on the fence with a Honda Pilot and Toyota Highlander. He encouraged us to go to the Toyota dealer and test drive a Highlander to make our own conclusion. We did try a Highlander and made a trip back to Honda. Ended up going with a Certified Pre-Owned Honda CR-V EX-L. The Pilot was just too much vehicle for us. We cannot thank Khaled enough for the help and the trusting relationship we have started.
Accordguy16
Apr 16, 2016
We just purchased our third and fourth Hondas from Autopark Honda. Salesman Jae Kim was outstanding. Service during and after the sale excellent as always! We will continue buying cars from Autopark Honda and Jae Kim for years to come!
RaynorMomof5
Apr 15, 2016
Caleb Elks made my decision and purchase easy. He understood that with a family of 7 and a FT job and a busy life, I don't have time to sit at the dealer and deal back and forth. I mainly texted with him, told him what I wanted, and he was able to make that happen. He even had the roof rails and crossbars already installed on the Odyssey when I got there to pick it up so I wouldn't have to go back and have it done! Thanks Caleb! I appreciate your help and understanding!
GloWorm
Apr 14, 2016
Brent Mikell was our sales person and it was the best experience I have ever had buying a car. No high pressure. Great at explaining features and options. Congenial and knowledgeable.
Happydriver
Apr 14, 2016
Jae Kim was very pleasant, helpful, informative and friendly. The car, trim level and color I was looking for were not in stock, so Jae located the car for me, arranged to have it transferred to Autopark Honda, and worked with me on trading in our older SUV.In particular, I appreciated Jae's patience in explaining the car's features, operation and technology to me before I drove off the lot. The whole experience of purchasing my new Civic has been stress free, and Jae made the process pleasant, fast, and efficient.I would be happy to recommend working with Jae at Autopark Honda.
Massimo and Jessica
Apr 13, 2016
I owned a 2011 Honda Odyssey and was looking to trade it in for a new 2016 CRV. We were so lucky to find Tom right when we drove in. Mind you we have 4-year-old with us so no easy task. Tom was so patient, professional, and knowledgeable and we ended up trading in our vehicle are couldn't be happier. Highly recommend this dealership and two thumbs way up for our salesman, Tom Stepien.
Honda2016
Apr 13, 2016
Mark Williams provided a truly exceptional first car buying experience for my daughter and so far she is very happy with her brand new Honda HR-V.
kwsheppard
Apr 11, 2016
We went to Autopark Honda after my 13 year old Honda Accord bit the dust. They were very nice and helpful, giving us space to look at the cars we wanted to see and answer our questions. We worked with Jae Kim, and he was great. He helped us find a great CR-V, and he was always clear about our options. He didn't try to move us to a more expensive vehicle we didn't want, and negotiating on price was straightforward. He was honest about everything (I did a lot of research), and he wasn't pushy. I would definitely work with him again the next time we need a car. We bought a certified pre-owned vehicle, and Honda definitely excels in the service they provide for their certified cars. I feel confident that we will have this car for a very long time, just like our last Honda.
Kevb2003
Apr 11, 2016
This was by far the best car buying experience ever. Honesty and professionalism all the way around. Caleb is a top notch salesman and is a great asset to the dealership.
Hondacrv
Apr 11, 2016
We had an excellent experience! Thanks for your help! We appreciate the time Ferrante took to show us all of the great features in our new CRV
Adam Chasse
Apr 11, 2016
I received a quote over the internet, went in the next day, and finalized the deal. Calvin was great to work with, I got a fair price on both the car and my trade-in.
ncsu17
Apr 9, 2016
Larry is a no BS kinda guy, so if you want to know the truth about your huge, expensive purchase, make sure you have him! I'm a young college student buying a brand new car. I believe I qualify as "easy to take advantage of" so it was a huge stress relief to be sitting across the table from this guy. He's helpful and kind while also being funny and entertaining. He gives you the straightforward truth and gets you the car you want! I spoke with many other dealers throughout the process of buying this car. Everyone was funny and helpful. The facility is clean and accommodating. I almost can't wait until something breaks on my car (just kidding, I can wait) so I can bring it back to the Auto Care Center and spend more time at this place!
I love honda
Apr 9, 2016
It's about 3PM, Saturday April 09, 2016, I went to Auto Park Honda Cary NC to get my Honda Civic 15 washed. A black color needs more cleaning specially during pollen season., and if you are allergic to it. Mr. Mike, a very pleasant people person from service didn't wait to welcome me prior to let me come out of my car. I said I didn't call for an appointment, can I get my car washed please. The behavior , the attitude and all acts of Mr. Mike compelled me to jolt down here my experience. Thanks Mr. Mike, you bought me. I have a question to Auto Park Honda authorities, HAVE YOU HIRED ALL THE BEST EMPLOYEES FROM OUR MARKET, EVERY ONE IS BEST IN YOUR TEAM. Let me tell you guys, I am your customer and buying cars from Auto park since 1994 and have all three cars Honda Brand. A great southern hospitality, I don't want to miss in future also. Please keep it up, and thanks to Mr. Mike. again And Mr. Don from sales has helped me buy at least three or four cars from here, a decent sales person. He helped me to buy Honda Civic 2015 Black recently. I waited on him more than an hour , when he was busy with another customer.
happybuyer
Apr 7, 2016
Jeremy Phelan was committed to finding the right car for me and there was absolutely no pressure during the entire sales process. He was responsive and knowledgeable.
fisherm
Apr 7, 2016
After finding myself in need of a car after someone totaled my CRV, I was referred to Auto Park Honda (after having a frustrating experience with 5 other dealers). This was an amazing referral by a colleague and even though I went in on the last day of the month (with my 4 and 7 year old), I was out in less than two hours. Calvin Ng was an AMAZING person to work with--if 6 stars with a rainbow and unicorns flying over it was a rating choice, that would be my comment. As a woman shopping and buying solo on a tight timeframe--I could NOT have imagined a better experience. I will be back then next time my family needs a Honda.
stillshopping
Apr 7, 2016
Bought a car from there 3 years ago and had a great experience. So I referred my mom there to look for a vehicle and couldnt have been more disappointed with the service we received. My mom found a great used vehicle that she was interested in purchasing; however, when we returned two days later to make the purchase the salesman could not have been any more disrespectful. He talked down to us the entire time we were there, told us we had no experience with understanding the price of vehicles, and then began the antics of trying to make my mom feel guilty about not agreeing to the sticker price of the vehicle. As we attempted to negotiate he became very angry and frustrated that we would not simply agree to pay the sticker price resulting in him yelling and pointing his finger at us as if we were children that needed to be scolded. I have made numerous vehicle purchases in my lifetime and have never been treated by anyone the way that he treated us that day. For someone with years of experience under his belt he was completely unprofessional and unpleasant to deal with.
missmee
Apr 4, 2016
Headed to Auto Park Honda knowing we wanted to take a look at the Honda CRV's to "maybe" at some point very soon trade in my 12 year old vehicle. I can't remember if he found us or we found him as we were walking into the showroom but either way WE GOT LUCKY!! Brian Fabricatore was the most pleasant, regular type guy ever. From the moment we met him to the very end (yes, I did drive away a week later in a 2016 Honda CRV) he acted as if he was actually buying the car with us and would be driving off with us too. I can not express how genuine, personable and kind Brian was. I will end by saying, "If you're at Auto Park Honda searching like a fish & a lure, make things easier just search for Brian Fabricatore" Totally enjoyed the experience - Thanks to Brian Fabricatore :)
Jeannie
Apr 4, 2016
We are thrilled with our new 2016 Honda CRV, and it was great a buying experience, thanks to Alexander Jacobson. This was our first trip ever to Autopark, having learned about your reputation from friends and the internet. We have never owned a Honda before now, but absolutely loved our neighbors new CRV, loved the way it looks and drives. Mr. Jacobson met us at the door, showed us around, answered all of our questions with patience and humor. He was very patient with us, and it was obvious that he was being straight up and truthful when answering our questions. Buying a new car can be a daunting experience with all of the choices and options. We focused on the EX model and ended up buying the EX-L model, not because we were pushed into it, but because Alexander made us feel comfortable learning about the differences. When it came time to talk numbers he was very forthcoming and honest. He made this entire process enjoyable, and stayed with us from the first introduction all the way to the Simonize process a few days later. He is a very valuable asset to your company, and we will definitely recommend him to others without hesitation.
Ross
Apr 4, 2016
Overall we had a positive experience. The dealership was clean and well organized. The sales person was knowledgeable and courteous. The price was reasonable and it was a pleasant experience.
A Shields
Apr 3, 2016
I showed up already knowing what car I wanted, and Brent Mikell was there for us as soon as we got to the dealership. He took us for a test drive and told me all about the features of the new car! We had to wait a little longer than expected for the car to be delivered to the dealership, but it was worth the wait. Brent made it an easy transition and knew exactly what to do to get the numbers we wanted. He helped with trading in our previous car and made sure the new car was in top shape before we brought it home.
Jill Harris
Apr 2, 2016
We really felt like we got the best bang for our buck! Calvin went above and beyond to get us a car we located on the internet from another dealership. We had our eyes set on a VW, but he reviewed other options to ensure we were making the best decision. We were highly satisfied with the service he provided and recommend him to anyone in search of a new or used vehicle! Thanks again!
Jin
Apr 2, 2016
I often do not enjoy going into car dealership. But Jae made it very easy and simple for us. I thank him for making a stressful experience to a rather enjoyable one. I thank for his professionalism and excellent customer service.
Shreeni23
Apr 1, 2016
Khaled is the Man one should contact in AutoPark Honda to buy new Cars. Along with his Manager Carl, I got a good price for my new CR-V. Khaled was in constant touch with me through phone and emails till the end and he will be. He was kind and patient and he knows what the customer wants clearly. He did take care of my car delivery to go smoothly. I liked his last statement when I received keys from him, "Remember, End of sales means beginning of new relationship. We are always with you for any kind of help. Call at any time for any help. We are at your back once you leave the showroom". I liked it very much. These line make the customers feel protected and happy. Thanks Khaled.-Shreenivas
Vnorwclark
Apr 1, 2016
I knew exactly what I wanted, how much I wanted to pay, and I was able to get quick & efficient service!! I would definitely go back!
Goggycooks
Apr 1, 2016
Thank you for Brent and Autopark Honda Cary! He treated my elderly parents with stellar customer service. Their car shopping experience was not the best until they visited Cary. All their questions were answered and features and safety benefits of their new CRV explained!!!
R's Maxima
Apr 1, 2016
A close friend of mine did extensive research on different dealerships and suggested that I go to Cary AutoPark and see Garry Rawlins. Garry was the type of Sales Consultant I was looking for. He provided me with great customer service, was extremely hospitable and patiently answered all of my questions. Mr. Luigi also was very personable. I left with a new Honda. Good customer service!
James Martwick
Apr 1, 2016
When searching for a new family car we went to auto park honda and hendrick toyota. We compared the accord to the camry and then realized we wanted a compact SUV instead so we compared the CR-V to the RAV 4. Overall we simply preferred the honda of both options for a few reasons. Auto park offers a few great advantages for new purchases that other dealerships do not. My favorites being the free oil changes and loaner vehicles for the life of the car. Additionally, the customer service provided by James was hands down my favorite encounter with a car salesman ever. He does a great job to help you get what you're looking for without being too pushy (something that I experienced at Hendrick's). I would highly recommend this dealership and James if you are interested in a Honda.
Corrinnb
Mar 30, 2016
Worked with Brent who was very patient and kid. I actually took 2 months to come back after my first visit because my life is so busy. He would reach out to me every few weeks just to see how I was doing and to let me know I could come by anytime. He was never pushy. When I found the car I wanted it was at the dealership in Aberdeen and he went that night to pick it up for me! Also worked with Kain for the final paperwork, he was so awesome and gave us so much helpful useful information and never tried to push us in to anything! Would go back in a heartbeat!
Fr. Nicholas Sorensen
Mar 30, 2016
The dealership is modern, open, and inviting. The sales agent, Khaled, was superb! He bent over backwards to get me into the right car to meet my needs and financial limitations. He and the other employees who worked with me clearly explained everything and even anticipated my questions before I even asked them. The extras (free oil changes for life, loaner car, etc. to say nothing about free Starbucks coffee) that are characteristic of this dealership make buying or leasing a car from them a good deal no matter how you cut it.
newcar,Sherry68
Mar 30, 2016
Honda cars are excellent and all the staff are friendly.I had a pleasant experience working with Kahled. He was kind, considerate, thoughtful, and patient.
bhanu_12345
Mar 30, 2016
One of the most satisfying and positive experience when I went to AutoPark Honda for service. Nick Basile worked with me patiently (although I didn't have an appointment). While I had to wait longer than anticipated to complete the service, he was always available to get update. Perhaps the most interesting part for me is - this is the first time (many years of getting cars serviced) i have seen a shop not trying to push for what I would call as unneeded service. Very happy!
Hui Wang
Mar 28, 2016
Ms. Yarber was very friendly and helped me a lot for my new Van. She knows the vehicle very well. Thank you very much! I recommend her as the sales to work with.
Elizabeth
Mar 28, 2016
Thank you, Calvin Ng, for helping me choose the perfect vehicle! I love my new Civic! You were extremely helpful, patient and knowledgeable. It was a pleasure to work with you and I really appreciate your making this a very easy process for me! I look forward to working with you again in the future, and I highly recommend you to anyone looking to purchase a Honda! Call Calvin!!
Soderquist
Mar 28, 2016
We worked with Justin Manning and it was a great experience overall. He was helpful without being pushy. We went in knowing we wanted a pilot but had a mileage limit and budget. He worked with us and we found the car that fit our needs exactly. We were test driving it within 15 minutes of arriving and he was super patient with us especially because we had an infant. We completed the entire process in 4 hours and drove off the lot with the car. Will definitely be returning and recommending the dealer to other people.
johnglenninnc
Mar 27, 2016
Mike V did a great, low key job of helping me purchase a new vehicle. No games, no drama - just open discussion and a quick transaction. I'll drive a little extra on my next purchase to give Mike and APH my business.
ncsu123
Mar 27, 2016
Khaled Elridi was very helpful and patient for us to make a decision. We signed up a lease with him knowing to get a long term good care from him.
Timothy Clarey
Mar 26, 2016
Jae Kim did a great job putting together a great lease deal on a Honda Odyssey without the haggle. His initial pricing was $56 cheaper per month (apples to apples comparison) than the other dealer I contacted for this request using Costco's car buying service. He helped us negotiate a fair trade on our 12 year old vehicle and also helped get the accessories we desired on our new one. We had some scheduling issues originally to view the vehicle but it was worth the wait. Great job!
Sean Dail
Mar 24, 2016
Calvin was easily the most pleasant and helpful car salesperson my wife and I have ever dealt with. He is the reason we decided to buy from Auto Park Honda. Thanks, Calvin!
Jones35
Mar 24, 2016
Caleb Elks greeted me as soon as I walked in the door. He did not attack me ( which is the reason I did not want to car shop in the beginning) but he approached me professionallyand in a way that I was not intimidated. He took his time with my questions and help me narrow my choices down to exactly what I wanted. This is the fourth Honda dealership I have been to in two states looking for a vehicle to buy within the next 30 days and even though I live in Virginia I will definitely come back to Cary North Carolina to buy my vehicle from Caleb Elks. Not only will I do that but I am posting his contact information on our information bored at work so others can experience the pleasant car buying experience I had with Caleb.
Leeann2969
Mar 23, 2016
Great place to buy car. Friendly car dealers and great selection of cars. We had never owned a Honda before and Calvin convinced is to try. We looked at another Honda dealership but because of Calvin's friendliness and williness to listen to us we chose to buy here. Also the car was very comfortable. Visibility and sight lines were important to us. I coul see very well out of the back and to sides. We just liked the car overall. We were Toyota owners before but with Calvin's expert help we are now Honda owners.
Benkowski
Mar 23, 2016
I was looking for a low mileage preowned, and that's what I got. The customer service from keith was perfect. And he worked with my busy schedule. 10/10 would recommend!
Gretchen2
Mar 22, 2016
James was very helpful, and most of all not pushy. Even though I was buying one of the lesser expensive model cars, he still gave me all of his time that I needed to help me figure out which car I wanted to purchase (I went by there several times over a two month time frame). I would recommend James Spivey if you are looking to buy a car at AutoPark Honda.
zebcreechs
Mar 22, 2016
The service received at Auto Park Honda and by salesman Mark Williams was flawless! Mark was so kind and helpful and made leasing my new Accord a breeze! Would highly recommend this dealership and Mark to anyone! Thanks so much for all your help!
LjonesSport
Mar 21, 2016
.is when you don't need one! I wasn't really "looking" for a new car and only needed brakes on my old reliable but left the dealership driving a 2016 Accord Sport! Considering the great customer service and Jeremy's determination to earn my business I was the winner that night.
sonia
Mar 20, 2016
Upper management's help (Finance Department Luiggi Galeazzi and Don Rigsbee) in arriving at a specific interest rate made the final deal possible. Thank you all. Not the first time I have visited you guys and definitely not the last one either. But the sale for my new Honda Accord EX CVT Honda Sensing was inspired mainly by Brian Fabricatore. Verey humble, friendly and product oriented man. I pushed him to the limits and gave him a hard time, believe me. Still, he never lost it. Kept his cool and manners. Very polite and easy going without losing interest during the time spent together in his office. Good job Brian. Got a Gold Medal from me. Stick around, I will definitely return to you on my next purchase. Thank you.Sonia Colon Mateo
MeaganB
Mar 19, 2016
I came to the dealership looking for a specific car, and Keith had everything ready to go! He helped negotiate a great trade in value for my car and was very mindful of my budget. I got the car I wanted for a great price and he made the process quick and easy!
Mr. Kelley
Mar 18, 2016
I came to the Honda dealership in Cary in hopes of finding the right vehicle for my growing family and possibly surprising my wife with a vehicle for Christmas. It was freezing the night I was there, but it didn't stop my sales person, Keith, from showing me around.His knowledge of the vehicles on the lot and genuine desire to help me find the perfect one gave me a sense of comfort that made my decision much easier. I never felt rushed but instead like I was shopping with a friend. I purchased a new Honda Pilot for the wife and family the day before Christmas. Keith even managed to find me a huge bow so that I could pull off the Christmas Comercial surprise! It all went perfectly and we could not be happier with our Pilot. I had a very pleasurable car buying experience. So much so, it was bit of a bummer saying goodbye to Keith... When the time comes for another vehicle, I know exactly where I am going! Thank you for all of your help!
tom.bitsasatgmail.com
Mar 18, 2016
Justin Manning, our sales associate was courteous, knowledgeable, and did an excellent job of showing the car and leading us through the process. Henry Meador responded quickly to our True Car request and followed up. We agreed to his quoted price.When I told him we were dealing with Mr. Manning, he referred the info, and backed away. Perfect. Will call again next time.
smmiles3
Mar 15, 2016
My family and I had a great experience buying my new CR-V, especially with Eric Rich. He really listened to everything I was looking for and made great recommendations. He was very knowledgeable and was very nice. He made this experience memorable and I highly recommend Eric and his team!
KevinZ
Mar 15, 2016
Keith Medlin was awesome in giving me the best price in the area just over the phone. He also helped me get a better deal for my trade-in and discounts. The sales experience was at my own pace, and Keith accommodated my group with grandparents and toddlers very well, and we were very happy with the experience. We found a small scratch on the bumper of the first vehicle that Keith brought us, and he worked hard to satisfy us by trying to remove the scratch, but since it cannot be removed, he got us another new van to keep us happy.Johanna Que was helpful and gave us some very good personal finance advice, while we were finalizing the sale through the finance department. Also, she got us a great discount for the car protection and 10 year warranty package. We felt it was a must for a family with toddlers and a car that had so many electronic components.Overall, we would buy from Auto Park Honda, again!
AnikaA
Mar 14, 2016
I had such an amazing first buy experience thanks to Keith, he was very helpful and kind, not to mention caring. I would recommend this dealership and especially Keith to everyone.
dease
Mar 14, 2016
I was searching for a used car the other day and THANKFULLY Eric came by to help me and my fiance out as we were certainly lost as to where to begin. We had already visited a few car dealerships and no one had the deal that we were looking for that fit our budget. Eric very quickly introduced himself and spoke about Honda's leasing specials on the new CR-V's in a way that was easy to understand. We were instantly sold on the deal and test drove the car. He was fabulous! He did not make us feel nervous and was very laid back. It didn't feel like he was trying to shove information or a sale down our throat, which made it easy for us to talk to him about what we really wanted. He worked with our budget and did everything he could to make sure our visit and purchase was enjoyable. We would certainly recommend Eric to any young couple looking to purchase their first new car. He was GREAT! (:
mille2rp
Mar 10, 2016
My wife and I had a wonderful experience with our car buying experience. Super informative and helpful! Will be coming back for the next car.
Rohit
Mar 9, 2016
Being new to the country everything about buying a car was new to me. Craig was helpful in helping me understand the process explaining each aspect to me. At one point I was sitting there wondering if he's really interested in selling me a car or if he's my personal adviser helping me make the right choices.I have a car now and yeah, Craig did sell it to me. And thanks to Craig im fairly confident it was an informed decision that I made.
jla77
Mar 8, 2016
I purchased a 2016 Odyssey from Autopark. This is my second van from the dealership. Very nice experience very straightforward, low pressure sales. Liked the idea of free lifetime oil changes. I had a trailer hitch installed and used the shuttle service which was excellent. Recommend the dealership. Ferrante was my salesman and was very friendly and easy to work with.
Tgravitt
Mar 8, 2016
We leased a 2016 Honda Odyssey and couldn't be happier. Brent knew just what we wanted and took excellent care of us. He was also training a new employee and was doing a great job explaining the processes. We are extremely pleased with the attention to detail and care Brent provided us.
Dave
Mar 8, 2016
I had an awesome experience leasing a 2016 Honda Accord EX form Auto Park Honda. Jeremy Phelan was outstanding! He went above and beyond my expectations by picking me up at the airport on a Sunday evening with my new car. This saved me a lot of time. Thank you to Mrs. Phelan also for her understanding!
Corcoran22
Mar 8, 2016
Cary Auto Park Honda has an awesome staff and the process is super easy. My Salesman Caleb Elks was super responsive and great to work with!
Robert
Mar 7, 2016
Ask for Carly if you wants a sales person that is not pushy and is willing to work for you. I will buy my next car again from here,
randy
Mar 5, 2016
Working with Garry was easy and low pressure. I would say that as customers, my wife and I have high expectations from a sales person when purchasing a vehicle. Garry was awesome. He listened and learned what was important to us and worked hard to satisfy our needs. Purchasing the Pilot was a pleasurable experience. I will definitely be looking him up again when it comes time to purchase our next vehicle. Thanks for all your help Garry.
A&N-Honda Elite
Mar 5, 2016
Our experience with Ferrante at Auto Park Honda was smooth and professional. This is our family 6th car to buy from this dealer and we have been happy with the service, location convenience, and gold star service from managers and sales representative.
akynass
Mar 5, 2016
No pressure sales environment. Answered all our questions. Helped with all the paperwork including finding the Title for my trade-in and warrantee refunds. New car walk through, clear and helpful.
mikecain366
Mar 2, 2016
Not having bought Honda before, we had decided to purchase a CRV when our Town & Country was finally starting to show its age. We did some research before visiting the dealership and settled on the smaller SUV from Honda. Caleb helped us find the model that fit both our needs and budget. Not "salesy" at all and really informed about the product. He then helped us through the process and we walked away very impressed with the service and loving the CRV. Vinnie was great to work with on the final parts of the process.Thanks guys!
hondalover
Mar 1, 2016
I am a lifelong Honda owner. The quality of the car is the best. I have owned two Honda Accords, both for 5 years, and never were they in the shop for repairs, only the normal maintenance. I bought my daughter a Honda Fit and she loves it. Now i have traded up to a CR-V and expect to enjoy this car just as much. thank you Honda!!
JMWilli
Mar 1, 2016
I was referred to Malik Moss by a friend who is a former sales and leasing consultant. I contacted Malik on a Tuesday evening and we arranged for me to come into the dealership the next morning. When I arrived he had the vehicle ready for me to inspect and test drive. He answered all of my questions and provided great customer service. We worked the deal and within a few hours I drove away in the CPO 2013 Accord EX 6MT (rare) I had always wanted. If you're in the market for a new or pre-owned vehicle, do yourself a favor and contact Malik.
Pei Lin
Mar 1, 2016
Prior to visiting this dealership, I have visited multiple dealerships in the surrounding cities and have not been impressed with any of the deals. Naturally, walking into this dealership I thought how would this be any different from the rest. Nonetheless, the person whom I was working with, Jae Kim, was extremely nice, helpful and friendly. He was very realistic with me and provided all the available options. All the options were great and he helped me out throughout the process. The deal on the car that I like was an offer that I couldn't refuse and Jae Kim topped my car buying experience with his exceptional service. I would definitely make all my family and friends buy from him from now on.
autoparkhonda review
Mar 1, 2016
Carly Rickers was very helpful in selling me a 2016 Pilot. Very flexible and informative. All of the staff at Autopark Honda were great, particularly Vinnie and Christopher. Carly was very helpful in explaining all features of the vehicle and the entire team worked tirelessly to get me the exact car I wanted within a 24 hour time frame. I did not feel pressured and felt they were flexible and fair in negotiations. There was a constant stream of communication regarding the status of my vehicle, insurance and financing. Excellent service and I would highly recommend to a potential purchaser.
Kathryn W
Mar 1, 2016
Buying a new car can be a pretty stressful experience but I have to say that Chris and James played the biggest role in my experience. They were very honest about their opinions on what I should or shouldn't get based on my stage of life and in turn saved me a lot of money. I walked away with a car I am overly excited about and feel so confident that I made all the right choices, with their guidance. I couldn't recommend them with higher praises! Thank you Chris and James!!
lesquirer
Feb 29, 2016
It took me several months to clarify my specific needs in a new car. Jeff Standish was outstanding during the whole time. He stayed in touch without being pushy. Showed me exactly what I had asked to see, demonstrating features and benefits of each. Jeff informed us of current deals and incentives that ultimately closed the deal for us. He made the buying process very pleasant. Thank you Jeff!
Jim43
Feb 29, 2016
I came in because my previous lease was up and just wanted to see what would be available. I left with a new car! Everything was taken care of. I just had to sign some papers and walked away with the new wheels. The salesman went out of his way to do whatever was needed to take care of me.
cbl
Feb 29, 2016
Having to purchase a new vehicle unexpectantly is never fun, but Brent made the process quick and painless. This is our sixth purchase from Autopark Honda and we will continue to return to them when we have a need for a car.
ZAT
Feb 28, 2016
Even my husband, who thinks buying a new car is no fun at all, was impressed by Brian Fabricatore, the really helpful and pleasant salesperson who helped us through the process and made purchasing our new Fit a really positive and enjoyable experience !And a good word too for Luigi in the finance office :)This is definitely a dealership we're going to recommend to friends.
Annette V
Feb 26, 2016
Jada was very helpful in my car search. I called her dealership and told her what I was looking for and my price range. She called back having found the exact car I wanted and we basically settled on price before I even drove there. They brought the car to their dealership from Aberdeen, NC on a Saturday so I could test drive it. Took it home that day. Easy Peasy.
Jfarland
Feb 26, 2016
Gary was very accommodating and efficient. He would update ua on when our car was expected to arrive. He went above and beyond what we expected.
ladykitchen197$
Feb 25, 2016
Mark Williams was fantastic to work with and made the process very easy. My husband and I will definitely use them again. Thank you for your help and courtesy.
jana
Feb 23, 2016
Post my research on a few dealerships in Nov, I nailed down Auto Park as my preferred dealer and recently purchased a CRV with ease. Definitely recommend them for any Honda vehicle purchases.
Richguy
Feb 22, 2016
Every step on this sale was well done. Great, professional and friendly staff. Best experience I've had with a car salesman! I would recommend Autopark Honda to my friends and family...make sure you see Craig!
Honda Accord LX
Feb 22, 2016
This auto dealership has the BEST customer service!! The employees are customer focused and they do an EXCEPTIONAL job! I have had dealings with management, sales, finance, and the service departments and everyone has been great!
BDave112
Feb 20, 2016
Had absolutely the best experience working with Calvin! He was very easy to work with and made the experience one of, if not the most, pleasant car buying experience(s) I have ever had! Calvin was very respectful of my time (I was kind of in a hurry), extremely knowledgeable about the Accord and help ed answer every question I had. He even gave me his cell phone number and told me to call him if I have any additional questions. You can't get better customer service! Hopefully, when I need another vehicle I can go back and work with Calvin again! Thanks Calvin!!Kain then helped me in finance and it was seriously the fastest I have ever been in and out of finance in any dealership. Literally took 10 minutes which was awesome! Thanks Kain!
civic2016
Feb 20, 2016
Barbara is very patient and kind! After spending a little together, Barbara was able to get me a good deal on the new 2016 Honda Civic and I'm already in love!!!!
victore
Feb 20, 2016
Brian Fabricatore was very helpful to me today in securing a great deal on a great vehicle. Brian did his best to get me the lowest price and was receptive to what I needed as a customer. Thank you, Brian!Glenn Gill was very quick at getting us ready and on our way. He was helpful in making sure we had everything we needed and answered our questions thoughtfully.
Easdem
Feb 18, 2016
I just purchased a 2016 V6 Touring Accord from Autopark Honda. The sales rep, Gary Rawlins and the sales manager Glenn Finkel were great to work with. Gary even delivered the new car to my driveway. Fantastic customer service. No hassles, haggling or bait and switch. Straightforward pricing with effortless execution. Thanks guys!I'll be back for the next go around for sure.
Laxmikant
Feb 18, 2016
Absolutely happy with the experience I had with Autopark Honda. They all are very polite, courteous and effecient people. Calvin is incrediblly helpful, has good knowledge about the cars and always given right information I was looking for. Johanna was very friedly and knew everything we wanted to know from financial side of it. After wasting long hour at other dealership I decided to visit Autopark Honda and I really feel that was the right decision. Overall they made is so easy. Awesome guys.
Andy
Feb 16, 2016
Garry is an excellent bloke to deal with and I would highly recommend. No high-pressure tactics. Made purchasing a new car an enjoyable experience.
dougw
Feb 15, 2016
Barbara made the experience of buying a new car simple and enjoyable. I would use her again the next time I'm ready for a new car!!!
helene
Feb 15, 2016
Jae was a terrific salesperson to deal with. He is very knowledgeable, offers solutions to challenges you may have, and doesn't pressure you. Would highly recommend him as the "go to" salesperson.
jin1981
Feb 15, 2016
Jae was very informative. With his great wealth of knowledge and excellent non pressure approach we were able to make right purchased for the right car and The Best Price. Thank you Jae.
Vivian
Feb 15, 2016
Mr. Kim, we appreciate the time and knowledgeable input you gave us during are car buying experience; well done. Thank you,Vivian and Earl Hollingsworth
Zanadu
Feb 14, 2016
I was very pleased with Calvin's demeanor and character throughout the entire process. I switched which car we were buying at least 4 times and finally Calvin helped put me in the CR-V that made the most sense and had all the options that were important to my family. I have dealt with my fair number of dealerships and salesmen, Calvin was by far the easiest and most pleasant to work with. If I needed another Honda, I would not bother going to any other salesperson than Calvin. Good work Calvin!
AliciaT
Feb 14, 2016
This was my first time buying a new car and really appreciated the patience and explanations. There was a slight error made in my monthly price estimation, but it was insignificant explained very well by Vinnie.
Accordbuyer
Feb 13, 2016
I was having trouble finding the Accord Touring I was interested in buying. My sales consultant, Jeff Haight, remained engage with me and called as soon as they had one in stock. The price negotion was painless and relatively quick. This was one of my best car purchasing experiences.
mishafe
Feb 13, 2016
I made an appointment with the dealership after I found out that my 2004 Odyssey was a subject to another recall. Made an appointment online, brought the car in. It was taken care of quickly. No problems here.What was the problem is that I decided to do a test drive of the new 2016 Accord. After all they have signs "test drive a new Honda today" plastered all over the dealership. Also, I will be buying a new car within a couple of months anyway. And I bought my two last cars from them.So, I asked the receptionist for a test drive. As it was before 9AM, when most of the salespeople show up, I was asked to wait till 9AM. OK, no problem. A bit after 9AM I was called as a salesman (Dennis) was available to test drive with me. I told the guy that I am not planning on buying a car today and gave him specific reasons why. He tried the usual sales speech about how it's the best time to buy a car right now. I did not care and reiterated why I have to wait a couple of months.He then asked what car I would like to drive and started checking the inventory. Then he said, we don't have in the color you want. I reiterated that I am not buying it today anyway, I just want to get a feel of the car. He checked the inventory again, found the one that I should be interested in and got the keys.We went outside to search for a car. Since the salesman had no idea where the car was parked (how they keep a track of their inventory?) we got into a golf cart and embarked on a journey of finding the car. After about 15 minutes in the temperatures below freezing and wind, we finally found the car. However, it was a 2-door car, while I was interested in a 4-door. The salesman apologized and brought me back to the dealership.So, just help me to understand the following:1. If you lose interest in me after I say that I will buy the car, just not today, how do you expect me to come back when I am ready to buy?2. Why you just don't listen what the customer wants?3. Why you don't know where your stuff is?4. Why not to bring the car to the dealership, so the customer won't have to freeze in the cold?Sorry Autopark Honda, but you lost my business. But please feel free to take my complaints seriously and act upon them. It may prevent you losing more customers.
Jdiana
Feb 13, 2016
I came in to trade my leased car in. I thought it was going to be a long and complicated ordeal since my car was leased in New York. But I was wrong! They took care of everything for me! My salesman Brian was very helpful. He worked with one of the sales managers Glenn to get me an awesome deal and they really went out of their way to help me walk out happy with my new car. And it was so easy! I'll definitely be back when this lease is up!
e&dholly springs
Feb 12, 2016
We met Caleb through Christopher Kenny to whom we purchased our first Honda, an Odyssey. At first, we were disappointed that Christopher was no longer on the floor selling cars because of the extremely positive experience we had with him. Christopher took care of us however, we were introduced to Caleb and the whole purchasing experience was pleasant and rewarding. Caleb was professional, friendly and a pleasure to deal with. In the future we would not hesitate to purchase a new vehicle from him.
Green Misty Pearl 16
Feb 12, 2016
This was going to be my first new car purchase, and my second Honda dealership visited that day. I won't say much, just that Garry took me without an appointment and i drove off in my beautiful HR-V just two hours and a couple starbucks' later. Great service, endless patience with my endless questions, and overall a great experience with Gary. I am one very happy customer!
osvaldo
Feb 11, 2016
I came to Honda to trade my CR-V 2012 for a new one, 2016 and, no doubt, it was the right place to go and I did find the right person to talk - Barbara. She was very patient with me and explained all my needs. Will definitely recommend her always. Excellent.Osvaldo
dkhammock1
Feb 11, 2016
Just purchased a 2016 Honda HR-V and I am beyond blown away by the amazing customer service I received at AutoPark Honda! Brian was my salesperson. I had actually came in to look at a used vehicle which was already purchased by the time I arrived. Feeling a little hopeless, Brian suggested I consider the 2016 Honda HR-V. I had never thought of it before and wasn't really considering a newer vehicle. He helped run my numbers and it actually turned out to be a better deal than the used car I was looking for! He went above and beyond to make sure I was happy. I cannot express how grateful I am for Brian, Johanna and the AutoPark Honda Team for helping me get into a new car to accommodate my growing family. I'm a customer for life!
ashley622
Feb 10, 2016
I've been driving a Honda for nearly 20 years, and when it was time for our family to buy a family vehicle - I knew I wanted an Odyssey (even though my father-in-law owns a Ford dealership and would have loved for us to buy one of his SUVs). We did a little online research and decided to buy new and local. Somehow or another, we got in touch with Ferrante and he made the buying process super easy even though we opted out of any and all extra offers (making it difficult for him to make much if any money on the sale). Within minutes, we felt like we were buying from a friend instead of a salesperson. He even called us shortly after we got home that evening to let us know we'd left some CDs in our old car and that he would hold them for us until we could come back. What a great experience. Thanks Ferrante!
smghokie
Feb 10, 2016
Just purchased a new 2016 Honda Civic for my son. I dealt with Deandre Houston and he made it very easy and simple. Shopped at numerous dealerships and got the best price plus lifetime free oil changes. Finance manager was John Escano. He was very helpful and also mindful of my time. The process was quick and easy. Would highly recommend not only the dealership but Deandre and John.Thanks for making my sons birthday surprise so great!!!
TB1955
Feb 9, 2016
We wanted to look at a replacement CR-V for our older model, and AutoPark Honda provided a great deal for us. We were able to obtain the model and features we wanted even though the vehicle had to be brought from another dealer. Thanks again AutoPark Honda!
Badgers
Feb 9, 2016
We bought a civic here after being very frustrated at another dealership. They were very helpful and accommodating. We called and came in 20 minutes later and bought our car for the price we wanted with a great financing rate. DeAndre was great and got us in and out quick with no problems.
Darius1.
Feb 9, 2016
This was my first time buying a car, I went in knowing exactly what car I wanted by was open to options of how I would purchase. Ronny was very easy to talk with and very informative of all of my options. He was patient, kind, funny, and knew what he was doing. I had an excellent experience and would definitely buy from the dealership again!
Kirsten525
Feb 9, 2016
The dealership was very easy to work with and things went great!!! They were very knowledgeable and willing to answer all my questions. I would highly suggest them to family and friends!
Kelly the Mom
Feb 8, 2016
had a great experience buying a new car. They gave me a great price, great service and no run around. The whole process was great from start to finish.
New car owner
Feb 6, 2016
Everyone at this dealership was wonderful to work with. It was a very easy process and I have no worries about my purchase. I would recommend any one looking for a new vehicle to go here first.
nothanks
Feb 6, 2016
We knew what we wanted and went to several dealers, we found Khalid extremely responsive and Glen very patience in defining and getting to a good deal. More so than the other dealers we spent hours with. Paper work on closing was also well handled and quick. Glenn put some extra effort on a minor post purchase matter.getting it resolved faster than expected.
Hpeeler
Feb 4, 2016
Worked with Barbara on purchasing a pilot, she was very helpful, friendly and went above and beyond to get us the pilot (color and gagets) we wanted! She answered all our questions and catered to our needs. She stayed in constant contact and did so in a.great friendly manner without making us feel like we were just another sale. She even offered to help me with learning and programing my car to my.needs anytime i wantes! Wonderful experience!!! If you're wanting to buy at Honda please go through barbara, you'll love her!
Cour93
Feb 3, 2016
I am so pleased with my purchased. Working with Mr. Campbell opened my eyes to a lot of great opportunities and advantages that comes along with purchasing a vehicle from Honda Autopark. I walked away a very satisfied (first time) car buyer. I wouldn't change anything at all about my experience working with him. I would highly recommend any car buyer to go to Honda Autopark; and ask for Mr. Campbell!!!!!Words can't describe how satisfied I am with my purchase. Loving my Honda Autopark (Mr. Campbell) experience. High 5 to you guys!!!
olddan
Feb 3, 2016
I was pleased with the assistance i received from Barbara Yarber, she was very helpful in explaining the features of the vehicle i purchased . Was patient with me in trying under stand all the features. on the Accord . I also liked the follow up call to make sure everything was going ok and to call her if i needed any assistance . thanks again
humbled monkey
Feb 3, 2016
Brian was courteous, professional, and knowledgeable. He made purchasing my 2016 Pilot a truly enjoyable experience. I would highly recommend Brian and Autopark Honda to anyone looking to buy a vehicle.
hmetal13
Feb 1, 2016
I do my research and typically know what I want to buy before I walk into any store. Barbara was very helpful in getting me the car I wanted at a reasonable price. Very casual and with no pressure to upsell me or spent more money. I would highly recommend to anyone looking for a car.
hondafan
Feb 1, 2016
My wife and I went to Auto Park Honda to shop for a new car and we ended up purchased two new cars 2016 Pilot and HR-V. DeAndre Houston was our sales representative. He was very helpful and straight-forward. He did everything he could to find the best price that for us. I highly recommend Auto Park Honda!!!
hstowe10
Jan 30, 2016
My husband and I purchased a 2016 Accord today, We were very happy with service from Craig and from Kain. They were both super helpful and went above and beyond to provide great customer service!
Robert49
Jan 29, 2016
My wife and I purchased a new 2016 CRV from Auto Park Honda this past Thursday we were helped through the process by our sales rep Barbara Yarber. Her professional approach, patience and ability to address all our concerns made our final choice very easy? We have purchased four Hondas from Auto Park in the past nine years and will certainly return to the dealership again.
Mary M
Jan 27, 2016
I despise buying or looking for a new car. With the help of Barbara Yarber, I came home with my new Honda HR-V. I LOVE IT!!!! Barbara made it simple and kept me at ease answering every question I had - did I say she was extremely patient as well?! I have owned Honda's before and trust the quality of the brand and the HR-V was perfect for me.
Dwight
Jan 25, 2016
Buying a new vehicle ranks on my list of things I enjoy doing right around "getting root canal" - so I generally approach it without a great deal of expectation. Buying a vehicle at Auto Park Honda was one of the best car buying experiences I've had in a long, long time. Brian Fabricatore greeted my wife, daughter and me at the door and helped us through the whole processes with a great deal of patience and professionalism. Despite lousy weather (we just had a pretty unpleasant snow/sleet/ice event), Brian went the extra mile in getting us set up to test drive a new CR-V and worked with us to get a deal in place that we were all comfortable with.I would not hesitate to recommend Brian and Auto Park Honda to anyone looking for a new Honda.
cDeshazor
Jan 22, 2016
I found a used car for my son and the dealership has been great. Easy to work with. Good service and salesmanship. This is the 4th car I have purchased from this dealership.
ann
Jan 22, 2016
Looking for a car, I was referred to Auto Park Honda to Ferrante Campbell. He kept me informed, and was very supportive due to my situation. Ferrante is a very nice, understanding, knowledgeable person. He answered all questions, and information I ask about the car I purchased. ( The car was very Professional Detailed ), I have been given great compliments about my car. I know I could not have made a better choice. It was ( ONLY A BLESSING ) meeting him. He helped me in a time of need. I am ( PLEASED ) and will FOREVER be THANKFUL. I have no other choice, but to refer others to Ferrante. THANK YOU Betty
Pookie1983
Jan 19, 2016
Strongly recommend this dealership! Chris was wonderful to work with. We love our new Honda Pilot this is the fourth car I have purchased here!
algnc
Jan 19, 2016
Jae and Luigi made the transaction as painless as possible, even after we threw them a few curveballs. Jae didn't pressure us at all and we found the car we really wanted. Excellent guys who I would buy from again.
mike
Jan 15, 2016
Brent was great to deal with. He was very thorough and professional. He made the experience pleasant with no hassle. I will come back and recommend the dealership to others.
gina
Jan 15, 2016
My husband and I purchased a Pilot to have some extra space for our growing family. Brent Mikell and Vinnie Ferrone were both very helpful and kind. I am so happy with my new car!
eiboaya
Jan 14, 2016
Jae was very informative. With his great wealth of knowledge and excellent non pressure approach we were able to come to a conclusion that we were 100% comfortable with.
ms14
Jan 14, 2016
I was very pleased with my car buying experience. The sales rep was knowledgeable and friendly. I did not feel pressured to make a purchase. Ultimately, I did buy a car (it was exactly what I wanted). Garry made the car buying experience enjoyable. I am very happy that I chose this dealership!
rbrockman3
Jan 13, 2016
This was the second Honda Odyssey we have leased from Auto Park Honda. Both Charlie Bruce and Mike Jurasek are top notch and I highly recommend both for great customer service and a great deal!
lullyangus
Jan 12, 2016
I recently leased my second vehicle with Auto Park Honda. It was another great experience this time around. Mike was very easy to work with and let us take all the time we needed in deciding which car to lease. He got us a great deal and made the whole process very easy.
Mick
Jan 12, 2016
We scheduled our accord for a oil change but expected it to be a long wait because of the number of cars waiting to be checked in. We out in less than 60 min.
dschaub
Jan 12, 2016
I've bought 6 new cars in my lifetime and 2 from Auto Park. Eric was by far the best sales person I have dealt with, always went above and beyond and made sure I got the best deal possible. I would highly recommend him and the entire Auto Park crew. Keep up the good work guys.
Donna123
Jan 11, 2016
This is our 6th Honda, and third from Autopark Honda. Please contact Jada Palmer for your next Honda purchase. She is extremely knowledgeable, no pressure, just a joy to deal with. She went over every detail of our new car to make sure we understood all the features and has stayed in contact with us to make sure we are happy. So, she does not drop you after the sale. We love this dealership and drove 2 1/2 hours to make our purchase, and Jada could not have made it easier.
Sunshine
Jan 9, 2016
We were totally satisfied with our experience at Auto Park Honda on the purchase of a new vehicle. Jae was well prepared, organized and efficient. He made us feel comfortable with explanations of the car's features. I would recommend Jae as a Sales Associate to anyone purchasing a new car. Vinnie assisted us with the finance part of the purchase. He was prepared and made the paper signing process progress smoothly. Both employees were friendly and personable. Both Jae and Vinnie provided excellent customer service.
Emtejvq
Jan 9, 2016
My first car buying experience was simply more wonderful and worry free than I could have imagined thanks to Jae Kim. He made me feel so at ease and made the process so simple and painless. I would highly recommend Jae and Autopark Honda to anyone who is thinking of buying a honda!
Dandee
Jan 8, 2016
My husband and I went into the dealership to start shipping around and pricing cars. Litle did we know or expect to leave with not just one car, but two. The sales rep Malik Moss we dealt with was extremely knowledgable. He was so patient and answered all of our questions. He took his time to go over all the technology in the cars with us. I plan to love our new cars for a long time, but if that changes we will go straight to Auto Park Honda! I
Iklayko
Jan 8, 2016
Originally came in to look at a different used vehicle, which my husband did not like. Khalid Elridi worked with us to find a vehicle we would both love. Husband and I are both very happy with our new car.
Bradley
Jan 7, 2016
We went into Auto Park Honda knowing what we wanted and whay price we wanted to pay. Jae was efficient and accomodating, making buying the car very easy. I did not want to spend all day at the dealeership and I did not.
Hootgood
Jan 6, 2016
I came to this Hendrick dealership, as a result of the excellent service I received when I bought a Honda from another Hendrick dealer in VA. Deandre Houston represented Hendrick Honda and himself with the utmost professionalism and respect. He possesses excellent customer skills and wa upfront and honest with, keeping us in the loop as to where we were with the leasing of the Honda Accord. He is certainly an asset to the Hendrick Honda team. Great job Deandre!Irving A. Goodman
MohanAswapuram
Jan 6, 2016
Our visit to Auto Park Honda went very well on the last day of the year. We ended up buying two cars 2016 Odyssey and CRV. Our sales person was Carly Rickers. She is awesome, very knowledgeable and very friendly. She was very patient with our time restraints and worked with us even using the SMS service. Also the finance manager Luigi was very helpful. Both of them are awesome and very patient as it became very late in the evening on the new year's eve. Carly was helpful even the other day with the accessories and glass coat service. Autopark honda is awesome and we got some flex money as we bought 2 cars. Thanks a lot Autopark honda.
happyhunter
Jan 6, 2016
We went into the dealership to look at an Acura advertised on the internet. We went to the information desk at the dealership and told the receptionist what we wanted and Calvin, who happened to be there working on something, said he would be happy to help us. Calvin was very knowledgeable about everything and helped us work out a great deal on a great car. Thanks Honda and thank you especially Calvin.
akurtts
Jan 5, 2016
Jeff Standish and Glenn Finkel were great to work with. I spoke with Jeff Christmas Eve and he assured me the car we were looking for would be waiting for us on Saturday (December 26th). We drove down from Greensboro after a not so good experience with our local dealership and immediately knew we had made the right choice. Jeff jumped right in and didn't waste any of our time, took us on a test drive, then worked with us on our trade-in and final purchase price. Glenn was helpful and great to work with as well finalizing the deal. Kain was nice as well as we finished up finance.
cmt123
Jan 5, 2016
It was a great experience working with Calvin. He was actually trying to help me out with my decision than just sell a car. And all through out, he was very prompt in replying to my queries. Great job Calvin !
liz111
Jan 5, 2016
MALIK IS A VERY NICE YOUNG MAN WHO HELPED ME IN DECIDING WHICH CAR TO BUY . THIS WAS MY THIRD NEW CAR PURCHASE AT THIS ESTABLISHMENT AND BY FAR WAS THE BEST EXPERIENCE. HOWEVER TODAY I STOPPED BY TO TURN IN KEYS ON MY TRADE IN AND THE SALES MANAGER I BELIEVE HIS NAME WAS GLEN WAS I THOUGHT INAPPROPRIATE AND RUDE IN FRONT OF ME THE CUSTOMER WHO YOU WANT TO KEEP COMING BACK AND REFERRING YOU TO OTHERS. NOT GOOD. ON THE OTHER HAND I LOVE MY NEW HONDA
junk
Jan 5, 2016
My experience was a good one. Short, to the point.Jeff worked with me to ensure I got what I wanted and we closed the deal quickly.
japrive2
Jan 4, 2016
I had the pleasure of working with Barbara Yarber for my Honda CRV -EX purchase. I appreciated Barbara's honesty, availability, and her not bugging me for the 4 days following my first visit to Autopark. She walked through every aspect of the vehicle I purchased, took me on two test drives, and worked with me to get the vehicle with the right features, and to the price I wanted. I've been having my vehicle serviced with Autopark Honda for about 2.5 years and I've really enjoyed my experience with them for service and sales. Thanks to Barbara and the whole Autopark Team.
wenfra1
Jan 4, 2016
As always, Jae made my experience an easy one. He is always professional and willing to answer any questions I may have. I have now leased 4 cars with him.
poten
Dec 31, 2015
He gave a great deal for the car I bought. Great price! Great quality! Great service! I recommend you to talk to Jae Kim if you want to purchase a car for the reasonable price!
Sport1
Dec 31, 2015
When I first got to the dealership, I was able to walk around and look for myself, which is what I wanted. Normally you are greeted time you step out of the car. When I walked in Carly greeted me and asked if I needed help. She took me for a test drive and answered all my questions. She stuck with me the entire process and made sure when I got my car that I knew how to operate all the features. They were very busy that day, so I appreciated Carly taking good care of me. Autopark is a truecar dealership so I didn't have to haggle with the price. Excellent experience overall.
CAH
Dec 31, 2015
Dealer was easy to work with. Had plenty of models and actually had a manual in stock! All the processing was quick and easy so it took minimal time to complete the sale
aminaone
Dec 31, 2015
My original salesperson was double booked, so he asked if I would mind working with Calvin. I had not met any of them so I was fine with that. Calvin was very knowledgeable about the car I was interested in and showed me how to operate some pretty cool features. It was a pleasant experience and i purchased a new Civic. I would definitely purchase another car from Autopark Honda and Calvin Ng!
Benzowner350
Dec 31, 2015
DeAndre was excellent to work with as your sales rep! He was extremely knowledgeable and well prepared for the long process that really didn't take long at all! I called early Monday am to get the ball rolling and I arrived at the dealership around 2:15 pm. Everything was finalized by 4:30pm and I was out the door in no time. Thx Guys, Honda Rocks!!
jeffro21
Dec 30, 2015
Couldn't of honestly been easier. I walked in with a TrueCar certificate (well from USAA) and the price had already been negotiated. There was no haggling at all and signed a piece of paper and put down a deposit. When it actually came to pick up the car (we got a Pilot) it was extremely easy as well, minus having to sign a bunch of things, not as bad as closing on a house though, haha. Craig made the process incredibly easy and really took price in everything he did and it really showed through with his personal touch.
CivicBuyer
Dec 29, 2015
I purchased my Civic from Autopark Honda. After meeting to Raymone , it was really painless experiance . Raymone provided all the genuine information and helped us to finalize the car . If you are looking for honda , I certainly recommend you to reach Raymone .
DriveTime2016
Dec 29, 2015
Start to finish, the buying experience was exceptional; from the sale discussion to wrapping up the financing and then delivery from the prep crew. The offer of unlimited future support added a value that cannot be ignored and put the icing on the cake. I couldn't have asked for anything more and very much appreciate the way this buying experience was handled.
Uncduke
Dec 29, 2015
Alexander Jacobson helped me in the purchase of a new Honda CR-V Dec. 24th. My son, Jason had done the research on several SUVs ahead of time and was with me at time of sale. Mr Jacobson was very patient with my indecision about the color and style even though we were finishing up after closing time Christmas Eve. I highly recommend him.
Newhondalover
Dec 28, 2015
Mike Icenhour, Chris Perri, and John Escano were Exceptional! This is the absolute best car buying experience I have ever had. They were professional, courteous, and attentive. I am a customer for life.
Hondafan
Dec 28, 2015
Recent bought 2015 Honda Accord EX-L. The team was wonderful. Khaled our salesman was very attentive to our needs. This is the fourth Honda we purchased from this dealership and they have always delivered excellent service. Thank you for another great experience.
nomandhammer
Dec 28, 2015
We were looking for a reliable car for lease. We met Carly and in short order had answers to our questions and soon we were filling out paperwork. As a new car lease owner i felt confident that Carly was giving me the information and support I needed to make an informed decision. I do wish I had known the difference between the first payment for purchase (45 days) and lease (30 days). Other than that all is good!
HondaOwner
Dec 26, 2015
This is our third car we've bought from Autopark Honda. We tend to take while to make up our minds and our salesman (Brian) was patient and answered all of our questions; never felt any pressure to buy - he genuinely seemed interested in making sure we were happy, even if it meant we bought from some place else. I would definitely recommend Autopark Honda and Brian if you're in the market for new car.
Chintamani
Dec 26, 2015
I bought Honda CR-V EX 2016 from Auto Park Honda. My wife and I enjoyed working with Jae Kim. Jae Kim was very professional and provided us all the information that we need to make a purchasing decision. He was so friendly and provide an enjoyable experience. We left the dealership extremely happy with our purchases. I highly recommend working with Jae Kim !!
Steve P.
Dec 24, 2015
Khaled was a pleasure to work with! After shopping around at several local dealerships for a new Odyssey, he made the buying experience enjoyable and fun, getting me what I wanted at a price I was very satisfied with. A true professional in every sense of the word! See you next time, Khaled!
Ravi
Dec 24, 2015
I went in to look for a new car without realizing that I would leave with one. The staff was coruteous and I had an amazing experienc byuing this new vehicle. I would surely recomment it to all my friends.
pendergrafte11
Dec 23, 2015
DeAndre made the process hassel free! He did not try to talk me into a car I could not afford and made my experience buying my first car exceptional!
Wwjones
Dec 23, 2015
Khaled was very patient with my family. I came late Friday night to look. He showed me multiple cars to make sure I was getting the vehicle I liked the best. He treated my family like we were his guests. Negotiations were easy and with no pressure. The process went very well and I am very happy with the deal I received. See Khaled next time you need a car (new or pre-owned). He will show you both and treat you great!Luigi made the paperwork go smoothly. Excellent finance manager as well.
murrayj130
Dec 23, 2015
After a long day of car shopping I ended up at Honda where DeAndre was extremely helpful and made for a painless experience. He was efficient and to the point, flexible when I had a dinner reservation, and stayed LONG past closing hours to help me with my first ever car purchase. I would recommend him to anyone.
ajmoore97
Dec 23, 2015
This was one of the best new car purchases we have had in the past 25 years. Everything was easy and we never felt pressured or talked down to. It was hassle free and for buying a vehicle it was somewhat quick. They make you feel like family and give you a family price. Our experience started with an internet request and progressed into buying our new vehicle. Thank you!!
Honda2016Sport
Dec 22, 2015
I was attended by Ferrante Campbell in a mild, informative, easy going manner, which is just the way i like it. I am not a fan of a pushy salesman. Ferrante provided me with all the necessary information on the Honda Accord sport and taught me a few things about leasing a vehicle.He was very attentive and made the whole process go smoothly.I would recommend him.
Kim
Dec 21, 2015
This is our first Honda and Mark Yingling was great showing us all the features of the vehicle. Very knowledgeable about the product and answered our questions with ease. No pressure sales. Also worked with Vinnie in the finance department who also was very helpful. I would recommend Honda Auto Park for your next Honda purchase.
mbaryla
Dec 21, 2015
I bought my first honda from Jae Kim back in 2014. My car got totalled this month and when I found out I needed a new one, I called Jae to let him know I wanted to be sure and buy my next one from him. He made sure I was on his schedule first thing that weekend. Jae always makes my car buying experience very easy and stress free. I was out the door with my new car in just a few hours once I arrived that day. He is extremely knowledgeable about the cars he is selling. He is always able to steer me in the right direction and make sure I choose a car that is best for me and my lifestyle.My boyfriend also came with me that day, and within 30 minutes, he realized what an honest car salesman Jae was; he decided instantly that he would buy his next car from Jae. I give Jae Kim my highest recommendation to anyone looking to buy a new honda! Go to autopark honda and ask for Jae and you will not be disappointed. As always, I plan on going straight to Jae to buy my next car!
Deb
Dec 20, 2015
Alexander Jacobson, the salesman we were lucky enough to meet, could not have been more helpful. We stopped in just to look never had a Honda. Alexander took us for a test drive and told us all the safety features and we left. No pressure just thank you for coming hope to here from you soon. I couldn't stop comparing to other cars and gave him a call. Told him what I wanted and had car next day. I feel I'm the most important customer he has. I have told everyone I know to go to Autopark Honda and ask for Alexander.
Jay38
Dec 20, 2015
DeAndre Houston took the time to make sure I got the car I wanted. Initially came in looking for used, but DeAndre was able to get me such a great deal on a new car I couldn't pass it up. Very easy to talk with and is responsive to any request.
Sam P Jones
Dec 19, 2015
I bought my 2005 Honda Odyssey a number of years ago from Autopark Honda. They have kept my Honda looking good and running good consistently.
hjkim1331
Dec 19, 2015
I have purchased 2 Honda Civic Si from Salesperson Jae Kim for past few years, and time and time again, I continue to recieve some of the best customer service in my car buying experience. Jae has always managed to get the model and color I wanted. This past week, I purchased my first Honda Accord, because I wanted more room and slightly better fuel effeciency. It took a little longer than I expected, but that was because like the two Si's before, I needed the Accord in a Manual Transmission which I know in the industry is slightly hard to find. BUT, once again Jae made it happpen. Another reason i would recommend Jae Kim for assistance in purchasing your Honda, is because once he finds the vehicle that best fits you or the one you want, he prepares everything in a timely manner, and every time I have dealth with buying a car, he makes it so fast and easy.
TheMitchellFamily
Dec 18, 2015
Alexander Jacobson was the gentleman who assisted my family with our new car purchase. He was very friendly, and we enjoyed working with him to get a great price. I would highly recommend him to anyone in the market for a Honda.
Cassie247
Dec 17, 2015
I just got into my 5th consecutive Honda but my 6th car from Honda. The customer service is beyond superb. Everyone we encountered was a pleasure to work with/meet, friendly, knowledgeable, and most importantly genuine. They work hard to get me to where I want to be on payments, expectations, etc. They show patience.I had the pleasure of having the first encounter with Danny Williams via email. He arranged for me to meet with Christopher Kenney upon arriving at the dealership (already filling him in on what the deal was). Christopher was very friendly and just an all around genuine guy. He got me started on paperwork and even got the car I wanted, from another dealership, arriving same day. I was prepared to get it the next day since that's what we were initially told on email. Christopher handed us to an amazing sales associate, Caleb Elks. Caleb was personable, knowledgeable, and helped get everything going. He went over all features and answered every question I had clearly. Finally, as the car was being pulled around, I sat down with Luiji to sign all of my documents. He was very nice, talkative, funny and explained everything I was signing clearly.Finally, Caleb brought my car around, got me a bag to get out stuff from my old car, put on my front license plate and showed me how to sync my phone to the car. Amazing service from all involved. I will definitely be a Honda customer for life.
smile4me
Dec 15, 2015
My dad and I went car shopping at Honda and everyone was so nice! Craig Nachsin helped us out immensely. Best Honda dealership in area.
Brookekk
Dec 14, 2015
Gary made it very easy to buy a car. He gave us everything we wanted with zero hassle or run around. I highly recommend him.
chicaPTY
Dec 14, 2015
Deandre was very attentive to my concerns and provided exceptional service. He answered all our questions and made sure I was happy with the purchase of the vehicle.
HITESH1962
Dec 14, 2015
I just want to say thank you to Calvin and Glenn for great service. I be happy to recommend my friend and family member to Auto Park Honda.
FitPilot
Dec 14, 2015
A little back and forth with the Sales Manager, but in the end, received a decent deal. Khaled was helpful in the process. Would have liked to receive information on the optional service items before I was in the Finance Manager's office with 2 minutes to take or leave the options available, I might have considered selecting them if I didn't feel pressured and uninformed.
srodnc
Dec 11, 2015
I just want to say, I had a great exxperience leasing my 5th Honda. Though this was my first time using Auto Park Honda for my lease, I met Mr Allen Alston through my son, who had bought a car from him back in July. My son praised Allen and so I decided to go to him for my next lease. Allen was great a helping me out. He was so easy to work with and was never pushy, he give me a lot of information and answers to any questions I had. From now on, I will tell anyone looking for a new car to go see Allen and No one else.
Mike C.
Dec 10, 2015
I recently purchased a 2009 Honda Accord from Autopark Honda in Cary. My salesperson was Jae Kim.I was greeted at the car with a friendly smile and hello by Jae. I told him why I was there and the car I was looking for based on what I saw on the website. We went on a test drive and Jae was very knowledgeable about the Honda Accord in all areas. He was very pleasant, friendly and professional and made the entire experience a very positive one for me. I was in and out in a very short amount of time which was important to me and when I came back to pick up the Honda later that day, it was detailed and ready as promised by the pick-up time he had provided to me.He showed my son all of the features of the Honda and how everything worked and made sure he answered all of our questions before letting us go.This was a great car buying experience, thank you Jae!!Mike Casella
HG
Dec 10, 2015
I just traded in a 2013 Odyssey bought a 2016 Odyssey, both were on lease. Experience was hassle free and I was pleasantly surprised. Brent Mikell is fantastic!
caityw
Dec 10, 2015
Just purchased a 2015 Honda Civic and love it! My dad and I were searching for an option for me as a recent grad with no credit. Jae helped walk us through the process which was totally new for me and daunting. He was so nice and courteous and I felt like he explained everything thoroughly. He was very precise and quick in his responses and built a great customer trust relationship with me and my dad. Great experience and I highly recommend Jae!
magflo
Dec 9, 2015
THIS is what car buying should be like everywhere! I was shopping the compact SUV segment which is a crowded segment with lots of good choices. When making my pros and cons list to help me decide on which vehicle to purchase, let me tell you that "my experience with Autopark Honda" was an actual line item on my pros list! The Asst. Gen. Manager at this dealership, Mike Icenhour, is a true professional and very customer focused. He made himself available before, during, and after my purchase. You can imagine if that is how it is at the top that it only trickles down from there. My salesperson Chris Perri was a delight to deal with. He respected my wish to communicate via email, didn't bombard me with phone calls or emails, accommodated my numerous requests to come and test drive the vehicle and didn't require too much back and forth to settle on pricing and fair trade in value that was fair for both of us. Also, there were no exorbitant and unnecessary dealer add-ons (something I found commonplace at a lot of other dealerships). There was none of that dreaded "slimy" dealership experience. Well, maybe at the end when they offer you warranties and you have to decide right there and then, wish they would give people time to go home and mull those additional options over, that would be my only negative. They also give you free lifetime oil changes with your purchase (sure that may be a ploy to get you to take your car to them so they can upsell you by finding things wrong with your car, but doesn't AAA and JiffyLube do that AND charge you for the oil change too?) Only time will tell what my experience on the service end of things will be like but hopefully my CR-V will be as reliable as my husband's Ridgeline has been these past 10 years and I won't have to find out. If you're even thinking about a Honda, go here, ask for Chris, it will help make your decision easier.
ATX04
Dec 9, 2015
Got the exact car I wanted in under 48 hours at an incredible price. Malik Moss was a highly knowledgeable, attentive, & responsive salesman and made the experience very fun at the same time! Kudos to the Auto Park Honda Team! A+++
DMP
Dec 7, 2015
I needed to lease a car for my college age son. His car that he had since a junior in high school finally gave up the ghost and no longer became a reliable source of transportation for him. I had previously purchased two other vehicles from Auto Park Honda myself and will never have anything except a Honda and I also do all of my business with Auto Park Honda as I always had good experiences there. This time Mr. Jae Kim was the salesperson I dealt with. He is very nice, knowledgeable and cares tremendously about the customer. He was able to get us a Honda Civic that my son really liked and with payments that we could deal with. An overall wonderful experience and now I can rest assured that my son will not get stranded in his vehicle. Thank you Mr. Kim!Doreen Plunkett
newhondaowner
Dec 7, 2015
I am a first-time car buyer, and Brian made sure I was comfortable and taught me a lot! He took me on a test drive of a 2016 HR-V, I loved it, and he helped me work through the paperwork, even emailing me to make sure everything was in order. He even helped me take my rental car back. Couldn't have asked for a better experience!
garagegoblin
Dec 7, 2015
I had an amazing car buying experience. Brian worked with me, allowing me to be sure the new civic was right for me. We worked back and forth to get the sale completed and I am 100% satisfied. If you are looking for a stress-free, pressure-free salesman, Brian is your man! Thank you.
jfman
Dec 4, 2015
Jae provided an exceptional experience from start to finish. It was clear that he was well versed with product details concerning the Civic and Odyssey we wished to purchase/lease. His knowledge of those products solidified our choice to lease these vehicles. As we moved through the process, he was a genuinely kind person, never pushy, and really provided an enjoyable experience. I left the dealership extremely happy with my purchases and knowing a great deal about my vehicles' capabilities. The car buying process can sometimes feel uncomfortable; we never felt this with Jae. I will recommend all my family members to seek him out.
EStephen52
Dec 4, 2015
Yesterday we leased a new Honda Accord (our second). Don Hillenbrand was our sales representative for our first lease. Our experience with Don was so positive that we specifically sought him out to handle our new lease. Don makes the process easy. He is extremely knowledgeable of the various vehicle options and features and he took the time to answer our questions fully with genuine interest. We never felt pressured or rushed. When it's time to lease our next vehicle, I'm sure we'll seek out Donald to assist us again.
liz123
Dec 3, 2015
Everyone at Autopark Honda was very friendly and accommodating. I went in looking for a certified pre-owned vehicle and Jeff Standish was so helpful. He let me test drive vehicle after vehicle. When I returned and the vehicles I was interested in had been sold, he worked with the manager to help me find something else. Jeff was very friendly and not pushy at all, which I loved. I am very happy with my purchase and got a great deal on it!
civicturbo, karla
Dec 2, 2015
We really wanted to purchase a Honda Civic Touring and had looked at several dealerships. With Carly's help we were able to find the perfect car. Exactly what we wanted! Couldn't be happier.
jamie2016
Dec 1, 2015
I bought CRV EX 2016. Calvin was very friendly and attentive to what I need. I was originally looking for 2015 model but Calvin's detailed explanation of features and follow up with my question helped me decide to go with 2016.
JeffB
Dec 1, 2015
Caleb was awesome to work with, and really gave us no pressure to purchase. He was very accommodating, friendly and willing to work within our budget. If you're looking for a great experience buying a car, this should be one of your first stops.
Jennyromero95
Dec 1, 2015
Khaled was awesome! I've never met a sales person work so hard to get you the best deal. He didn't give up, he worked hard! And overall the stuff was super friendly and kindWill be going back for our next car!
happy civic owner
Nov 30, 2015
Brian made my car shopping a pleasure. His customer service exceeded my expectations. Brian cared about me by being sensitive, not rushing or putting any pressure on me. Within a couple of days after I drove my new car off the lot he emailed me to see how I was doing and that he was available to answer any questions. Thanks Brian for being you.
Happy Cary Honda Owner
Nov 29, 2015
I had an idea of what I was looking for and Eric Rich was able to allow me to test drive and told me many details about the cars. He is very knowledgeable and friendly making my experience awesome. I have been a Buick owner for the past 15 years and own my first Honda thanks to Eric! The finance person I had the pleasure to work with was Luigi. He was also very helpful and explained every portion of the warranty offered. Again, friendly and knowledgeable! I am very impressed with this dealership based on my experience with Eric and Luigi! Highly recommend!
sibew1
Nov 28, 2015
Khakis and John were friendly and helpful in every respect. Knowledgeable and made sure I understood every aspect of the process. Excellent job! A appreciated all their efforts to make the experience as smooth as possible!
Carrborocustomer
Nov 28, 2015
Brent Mikell was a pleasure to work with. I went to three Honda dealerships in area, and felt most comfortable with him. He was knowledgeable about the cars. He was direct, as well as quick and efficient. I like the fact that he did not waste my time.
sri
Nov 28, 2015
i bought new honda civic 2015 Ex, James spivey very friendly , helpful in every aspect , explained the features and benefits buying car in auto park . that made to buy car in auto park.all the best james.thanksSrinivas.
KidsCar
Nov 26, 2015
Looked at all Honda dealerships in the Raleigh-Durham-Chapel Hill area and they definitely stood out. Calvin was most helpful in getting our needs met with the car we wanted!
Krista3
Nov 24, 2015
Raymone made my experience buying a car easy and stress free. I will definitely go back to Auto Park Honda and especially Raymone for my purchases in the future!
roboz
Nov 23, 2015
and 2nd in one week, Khaled was very professional , met all my needs , courteous & polite . Khaled also worked hard to obtain the price we were comfortable with. Overall he made the procress very smooth & efficient which my wife & I appreciated. Johanna also helped expedite the process. A+ all around .
pangelic
Nov 23, 2015
Hi! I am a recently divorced mom with two small kids. I needed a reliable & safe car to commute to work and take care of my family BUT the thought of car payments was a scary one. Craig validated my concerns and I felt as if he truly cared about me as a person above any commission he would make by selling me a car. He was kind and took the time to work with me on what I could realistically afford. He worked hard on bringing down the price of the car I purchased. As a result, I left with a car I can afford and the security and peace of mind that goes with having a 5 star safety rating and a good warranty. I cannot thank Craig enough for helping me and acting in kindness. His no pressure approach is highly appreciated. I definitely recommend Auto Park Honda- if there ask for Craig!Also, Don in financing was kind and made closing the sale as easy as possible.
megash91
Nov 23, 2015
I had to make the decision to purchase a new car because my current car was out of commission and I was spending too much money each year in its up keep. Before going to Honda I had made my mind up that I was going to be stern and not very nice to the sales people because they typically prey on young women. However, upon meeting Ronny I knew that I would not have to be mean because he was going to give me a great price and take care of me. The 8 collective hours I spent there were highly comical and not taxing at all. I recommend Cary autopark to everyone who is looking for a new car (or a comedy break) because the staff is excellent. Even the manager, Glenn, made me feel well taken care of. Could not have had a better experience!
TX to NC6520
Nov 22, 2015
My salesman-Garry, did a great job at finding me the car I wanted at the price I wanted!! Loved that I was not harassed into buying something I couldn't afford or didn't want! Thanks for the patience.
sicilic0602
Nov 21, 2015
Easy and no haggle process. Garry made sale enjoyable and it was nice to handle everything remotely so not much time spent going through paperwork. Would recommend him highly
Melia123
Nov 20, 2015
Thank you Garry Rawlins for your experience and professionalism making my car buying experienceawesome. I appreciate both the sales staff and finance office for patience and knowledge. Bothlistened to my needs and guided me with my decision. I am over the moon with my Honda.I willnot hesitate to return. You made the whole car buying experience a pleasant surprise. I smiledall the way home WILL RECOMMEND AUTO PARK HONDA
MGrady99
Nov 20, 2015
I purchased a 2006 Honda Civic for my daughter from Keith and really enjoyed the experience. Keith represented Auto Park Honda well with his friendly, low-key and honest approach. I'd like to work with Keith again for my next Honda purchase. Thanks Keith!
torbet
Nov 20, 2015
Although this is a Honda dealer they have several used cars of other makes. Craig Nachsin handled our purchase of a used Mazda. He was very professional and understood our need to find the right used car at a good price. Respectful and without any pressure. This was a great experience for us. Having purchased 30+ cars in our days we were impressed with the dealership as well as the salesperson.We were able to get a good price and did not have to spend time and efforts going to other dealers since AutoPark Honda matched theater dealers internet prices for similar used cars.We highly recommend giving this dealership a try for a car purchase.
ldb2
Nov 18, 2015
I had a wonderful experience working with Autopark Honda in buying my first car. As a recent college graduate, Mr. Elridi worked very hard to get me the best deal possible. I will definitely recommend Autopark Honda to my friends and family.
Money saver 123
Nov 18, 2015
We drive over two hours to get there. They don't push anything on you. Work for you. They took our Tahoe trade in at KBB value & we walked out of there with a brand new EXL accord for waaaaay less the MSRP. They threw in a jump box too. Chris (manager), Garry ( sales rep) awesome guys. They move a lot of cars so it's easy for them to work for ya.
Satisfied customer
Nov 18, 2015
Purchased Honda Accord and the Sales Consultant was Barbara Yarber, She is very professional and understanding and a pleasure to work with, wish I could go back and buy another Honda Accord and do the whole experience again, however I only need one car. Car buying experience went extremely well and I would recommend Barbara Yarber as a Sales consultant to ask for!
jessie
Nov 16, 2015
I am a loyal Honda owner. The two vehicles that I have chosen to drive have both been Honda's. I went in yesterday (11/15/15) to test drive the CR-V. I dealt with Jada who was very nice. She took me out on the test drive and all went well. I was not in a hurry to buy. I figured if I was able to get a good deal I might be willing to move forward. So we sat down to talk numbers. Jada asked what I wanted to pay. I said $20,000 to 21,000. She asked I was honest knowing I would most likely not get that price. She sent the info to the financial person in the back. He came back with a $1000 mark down. All well and good but it wasn't enough to sell me. So she said let me go get him... That's when everything went down hill. I can't remember his name but he was a younger male with braces. The first thing he did was shake my boyfriends hand before my own even though it was clear I was the one purchasing the car. I would have let that go if he was a pleasant individual but he was cocky and rude with everything he said. Had he simply said we can't give that car to you for that price but here is what we can do that would have been fine. He started by lecturing me about what a Honda was... I know what a Honda is I've owned Honda's for the past 12 years. Then he said if I was shopping for a Lexus that a $7000 discount would be considered a reasonable offer but I Honda wasn't worth that (yes he badmouthed the car) So at that point I said ok well the price point you have is too much for me to pay I'll have to rethink things. He then said well maybe you should look at something you can afford, but this won't be in your price point. I took offense to this. Again had he simply said we can't sell this car at this price and tried to work with me for a better deal then what they currently were offering they might have had a sell. But he continued to lecture me and was condescending in everything he said. Without using the word he basically was saying I was ridiculous. What he didn't know was I had $23,000 to be used toward the car of my choice. I left the dealership extremely upset! I have never been treated so poorly by a sales person! I slept on this situation thinking maybe I am over reacting, but I woke up still steaming over the way I was treated there. I purchased my last car from Auto park Honda in 2011 and I don't think I will ever go back, because no one should be made to feel how I felt when I left that showroom. I will make sure others know about my experience yesterday. ***Update***I spoke w/ Carl Salyer who is part of the management team. He called and apologized for what happened. He asked that I give the dealership a second chance. I appreciated his phone call and said I would put this update on this site so others know that he tried to rectify the situation.
Prasanth
Nov 16, 2015
Worked with Allen Alsten in purchasing a new Honda Odyssey 2016. It was a great experience - quick and awesome discount compared to other dealers. This is the second time I worked with Allen. Prior to this sale, I had purchased a Honda Accord few years back and I'm glad I went back to Allen for this deal. The trade in was smooth and very quick - in fact it was at least 10 times faster and better deal than what other dealers spent in deciding on the trade in value. I would highly recommend Allen Alsten and auto park Honda anytime.
dang
Nov 16, 2015
Had a great experience today purchasing a 2016 CRV from Auto Park Honda. Worked with Craig Nachsin .Craig was knowledgeable, and thorough but most of all.......PleasantThanks Craig
Wagaschler
Nov 10, 2015
Me and my Fiance went in looking for a CRV, we had several stipulations for what exactly we were looking for and Raymone was able to work with us and find exactly what we were looking for at a price we were happy with. He definitely went the extra mile to help us as much as he could. This was our first stop in our CRV search, and we did shop around, but ultimately we came back, we just couldn't find a better deal or better customer service.
jmayen
Nov 10, 2015
My experience did not start well, but Brent Mikell saved it turning a 1 rating to a 4.5. The first salesperson I dealt with did not search the inventory correctly and the car I wanted the first day went to see the dealer, and was told is not on the lot, was sold later in the day after I left. I found this out the next day when searched the inventory online and found the car I wanted. Unfortunately, it was sold at the end of the previous day and the inventory was not updated Saturday night. But I went back and worked with Brent Mikell he got me in a car that I liked just as much as the one I originally wanted. He got me features that I did not think I would pay more for, but the added cost for the next trim up was well worth those options and I have found those options invaluable now that I own the car. Thanks Brent. Vinnie Ferrone processed the paperwork and he was very easy to work with even though I did not want add ons offered (no pressure to buy).Thanks Vinnie. I just wish I had more time to consider the increased interest rate as a result of the extended term adding on the Gap Insurance and keeping the payment the same. Just a tip for anyone else, please consider. Not a slight of Brent or Vinnie though. Great guys to work with!!!
dmrhodes
Nov 9, 2015
I had a great car buying experience at Auto Park Honda in Cary. Barbara Yarber made the whole car-buying process easy and painless. There was no hassle or price haggling and not once was I ever pressured or rushed into buying a car. Barbara made the whole process stress-free and worry-free. She got me a good deal on a used 2014 Honda Civic. Given my current situation (was in a car accident that totaled my car), I needed a new car fairly quickly, but not once did I ever feel rushed into buying something here. I came to Auto Park at 8:30 am and was in my car ready to go by lunch time. Some other perks of this dealership:-I was able to get a better interest rate by financing through Auto Park Honda rather than with my credit union.-Barbara and other staff will help you return your rental car. In my case, I was rear-ended by another driver who's insurance was paying for my rental. Barbara let me drop the rental car off at Enterprise and she even picked me up and took me back to my new car at the Honda dealership.-Barbara offered advice on my car purchase and treated me like a family member rather than just another sale.-Free Starbucks Coffee and popcorn is always nice too! :)Thank you Auto Park Honda and Barbara and Vinnie for making my car-buying process the best possible.
bchilder
Nov 7, 2015
I moved to Cary 2 years ago and have dealt with Honda dealerships in many states but this one is by far the best. My wife and I went into Autopark only to explore a deal that was advertised through a mailer that we got. We had bought our last car at Autopark 2 years ago and the mailer was advertising a special trade-in offer. Calvin greeted us as soon as we stepped in the door and from there took care of us every step up of the way. He worked out an amazing deal on our trade-in (better than advertised) that got us a brand new car for actually less money per month than we were originally paying. Calvin admitted that he was new but that didn't stop him from his focus to make sure we had all our questions answered, had a clear understanding on each step of the process, and that our needs were being taken care of. It was also clear that he was trying hard to not just meet our needs but actually get to know us on a more genuine level. The whole staff at Autopark is great and in a couple years when we are looking at trading our car in again Calvin and Autopark will be sure to see us again!
apatlolla
Nov 6, 2015
Thought it took two day to make a decision, I think I made the right choice of buying my Honda civic at the right place. Sales representative Craig Nachsin is too good to believe. Overall he made my buying experience hassle free.
Michael220
Nov 5, 2015
Auto Honda Park in Cary (North Carolina) is in a class by itself. I am convinced that I will never go anywhere else in the future. I purchased a new Civic Coupe. My salesperson was Garry Rawlins. From the moment I walked in, I was treated with respect. Garry is a true professional salesman. Every step of the way he was honest and forthcoming. I was always at ease and comfortable during the purchase. The environment was pressure free. Do yourself a favor and visit them. I highly recommend working with Garry Rawlins!!
namaste
Nov 4, 2015
I've been a Auto Park Honda customer for many years and after owning a Dodge Caravan for 3 years, I was determined to get a Honda Odyssey! I missed owning a Honda because I always had great service at Auto Park Honda. HUGE shout out to car sales representative Craig Nachsin! He spent a good part of 2 days working with us to get us into a used certified Honda Odyssey. His customer service was above and beyond the call of duty as he came in on his day off to finalize our purchase! Every aspect of his service was top notch! He was recommended to me and now I was able to experience exactly why :) I had a wonderful experience with all of the staff that played a role in our purchase and I'm really happy to be in a good, safe and reliable Honda Odyssey! Thanks again Craig, you were awesome!
maggie
Nov 4, 2015
We have bought several cars from Barbara Yarber during the past two years. She is very knowledgeable about Honda product and is an excellent sales person. My CRV is the third car we have bought from Barbara and will always ask for her when we are in need of another Honda.
Ramsubin
Nov 4, 2015
I moved here from across the country with a leased civic and when it came due to get a new car the only car I wanted was another Honda. It is a fairly complicated process to purchase a car when you don't have the documents required by the state let alone had a co-signer on your trade in car. Caleb spelled it out for me and was responsive in making sure I was fully prepared to get everything in order!
Boughtnew2015
Oct 31, 2015
I partnered with Brian Fabricatore on the purchase of a 2015-CRV. Brian was great on understanding and meeting my needs. Questions were answered in a timely manner and he was easily accessible. The car that I had identified to purchase was not up to Brian's expectations. He located the exact same car elsewhere are ready for delivery on the agreed day.
EnglertD
Oct 30, 2015
I just bought a 2016 Accord and my experience with Charlie was great! My wife an I really enjoyed our car buying experience with him. I would recommend him to anyone who is looking to buy a Honda!
Swart
Oct 30, 2015
Caleb Elks was our salesperson. Caleb is very professional. This is the second car that we have bought from Caleb. We told him what we wanted and he was very careful showing us what was available.
jaylpatel
Oct 29, 2015
Craig was absolutely great to work with, and it was very easy to keep in touch with him by phone. Easy to work with, personable, and made the new car buying process simple. The dealership has great facilities, and hope to be a customer there for cars and service for years to come.
ps91
Oct 27, 2015
I experienced excellent customer service at this Honda dealership. It was a quick and hassle free deal. Alexander Jacobson was the employee that I dealt with. He was very nice and professional. He helped me to pick a car with the best value and features.
VeronicaJack
Oct 27, 2015
We worked with Brent Mikell who guided us through the model and feature selection process resulting in our purchase of a 2016 4dr Accord sedan (touring model).We would have been unable to decide on model and features without Brent's assistance.We have had several after purchase questions; Brent answered all clearly and completely.
raymond27502
Oct 27, 2015
Let me start by saying that I hate car shopping. However, this time around had to have been one of the easiest experiences I have ever had. Caleb Elks was very easy, upfront, and honest throughout the entire buying process and that made our buying experience all the more pleasurable. I would recommend Autopark Honda and Caleb particularly to any and all.
Brad7777
Oct 27, 2015
Calvin is newer to the dealership, but my experience with him was great. Very friendly and willing to help in any way possible. Personable and available, but not pushy.
Skydiver
Oct 25, 2015
I can't say enough good things about Calvin Ng and the Auto Park Honda teem! I've been a loyal customer for more than twenty years and that alone should speak for itself.There are three main reasons that I've given my loyalty to Auto Park Honda.1.)The sales team and the training they receive to better serve their customers as far as I am concerned is second to none. My experience Calvin NG, the sales rep that I purchased my car from was as good as it can get. He was very competent & attentive during the process. He made eye contact with me, used my name, leaned forward & listened to what I had to say and then responded appropriately, was knowledgeable about the product he was selling, gave complete and accurate answers to any questions I had, if he didnt know the answer he would tell me that he didnt know and would research it and get back to me with a correct answer. Not just guess.2.)Auto Park Hondas prices are as competitive if not better than anyplace else.3.)The service department backs up what they sell & you can thank Kevin Mills for that. He oversees the Auto Park Honda service team & he is the guy that Ive been dealing with for over twenty years and the reason that I continue to be a loyal customer to Auto Park Honda. Only twice in the twenty years since Ive been a customer Ive had an unsatisfactory issue with service and when I brought it to Kevins attention he immediately stopped whatever it was he was doing and solved my problem to my satisfaction before I left the building. Now thats service & thats what keeps me coming back!
olavista62
Oct 25, 2015
Very pleasant interaction with Ferrante Campbell after a disastrous engagement with the Infiniti dealership. Ferranti provided us with alternatives to vehicle and financing needs making the sales experience the best I have had in quite some time. Would highly recommend this dealership to friends and family.
NCKen
Oct 22, 2015
Was a pleasure doing business with them. Friendly, relaxed atmosphere with little pressure to buy now. I felt the salesman was truly trying to help.
dnf92
Oct 21, 2015
Chris provided exceptional customer service and was by far the friendliest and helpful salesman I have ever dealt with. He worked hard to find me the perfect car that fit my financial needs and helped me get the best possible deal I could get. I highly recommend buying/leasing your vehicle from Auto Park Honda. Great environment and great people.
March010
Oct 21, 2015
My salesman Ramone Maye was awesome. Raymone was helpful and very knowledgable about the vehicle I was interested in purchasing. Overall, my shopping experience was awesome. I will surely tell anyone who asks to see Ramone at AutoPark Honda for their purchases.
beejay
Oct 20, 2015
I have had my car checked by Autopark Honda personnel before, and every team I've been impressedwith the interest and caring shown by all personnel involved in solving my problems.
ernieleigh7
Oct 20, 2015
We purchased a new Honda for our daughter. It was a excellent experience. We enjoyed working with Barbara Yarber! Barbara makes the process of purchasing a new vehicle easy and relaxing. We will definitely return for all of our future vehicle needs!!
Jsoutherland
Oct 20, 2015
Allen was extremely helpful and made the experience and process very easy to understand and enjoyable. He answered all my questions and made me feel very much at ease.
nitya965
Oct 20, 2015
I recently bought a 2015 Honda Civic at Auto Park Honda. I had a great experience working with Khaled Elridi and the entire process was easy and straightforward. I am really enjoying my new car and feel confident I'm in safe hands for future servicing etc with Auto Park Honda!
mkuczka
Oct 20, 2015
From the moment we walked in and our consultant greeted us the experience was very enjoyable. No pressure and no "typical" Car sales gimmicks and games. No one enjoys going car shopping because of years of bad auto dealer reputations. In my opinion this dealership and staff has taken away that worry and fear and they treated me and my family very well. Caleb took me, my wife, and kids around in a golf cart to view inventory that was far away. The kids really enjoyed the ride. Negotiating and working out the deal we wanted was easy and low pressure. Glenn was very respectful and understood what we needed and made every effort to accommodate us. Johanna Que was the best Finance person I have ever dealt with and that includes my time actually working within a dealership environment. She understood what we wanted and didn't and explained all our options thoroughly and quickly. Once we made a decision she didn't get upset or pushy like most other dealership finance managers do. She was a pleasure to work with. In addition to the staff the showroom and facilities were very updated, clean, and even decorated for the holiday. The kids waiting area was great bonus, our kids enjoyed playing there, eating popcorn, making a mess (sorry), and making new friend who where also purchasing a Honda Odyssey like us. I would highly recommend this dealership to everyone I know and I can't speak for any of the other salespeople, but Caleb Elks was great.
Shiva2015
Oct 19, 2015
We had an excellent experience. Deandre Houston was very helpful, professional and made the entire experience easy and enjoyable. We would recommend Deandre to all of our friends.
Sam1234
Oct 19, 2015
I've been car searching for months looking for the right accord coupe for me and thankfully I found auto park Honda. By far the best dealership I have ever been to, both in service and sales. They actually care about the customers that come through those doors. I had the honor of working with Barbara, Glenn, An Vance. All three were amazing and I'll forever be thankful!
Hondafamily
Oct 17, 2015
Love my car! Great experience dealing with Autopark Honda. Loved our salesperson Eric Rich. He made the transaction super easy! I would definitely go back for my next car.
Csadler
Oct 16, 2015
Decided to buy my first car and picked Autopark Honda bc of the reviews and great things I had heard from others. Garry made the experience amazing and simple. He went out of his way to make sure I understood and that it was the right decision for me.
M Gates
Oct 14, 2015
Jae Kim was very professional and gave us all the information we needed to make a good car buying decision. He did not waste our time by playing salesman games andthat was so refreshing after having been at a previous dealership that we found hard to geta straight answer. He was friendly, energetic, not annoying and helped us move forward quickly andconfidently.in our car buying experience.
Randolph
Oct 13, 2015
Alexander made the entire car buying process a pleasure. He is very personable and has a low pressure sales approach. He was able to answer all our questions about the car we eventually purchased. Even doing demo when appropriated. This is the first time I have been compel to leave a review but Mr. Jacobson was just SIMPLY OUTSTANDING!
mamapeace
Oct 13, 2015
With Jae Kim's help, my husband and I found a car that met or exceeded our expectations for fuel economy, safety, and reliability and was within our budget. It was refreshing to feel that we were getting all the information we needed to make a good decision. Auto Park Honda was the fourth dealership we visited, and I wish we had started here!
Carscars
Oct 12, 2015
Caleb was very friendly and patient. We changed our minds several times during our multiple visits, and he never lost patience or tried to rush us. His follow up was friendly and never pushy. He is the type of sales person that you should seek out. The staff in the finance department were also friendly and explained the process in a concise and organized manner.
Ccorbin
Oct 10, 2015
Yet again I had a great experience with Auto park honda. My salesman Calvin was the perfect mix of personal and professional. We are buying 2 cars through him and already have one. Waiting on the hrv!! He has keep me fully updated day by day. Great job!!
Kahspooh
Oct 10, 2015
During my search for a new vehicle, I visited several dealerships. I felt most comfortable working with Eric Rich ay Auto Park Honda. Eric listened to my requirements and was able to help me purchase my 2015 Honda. I was able to get all the features that are important to me and stay within my budget. I know that I gave Eric a tough time in my decision am,img, but he patiently worked with me. I would recommend my family and friends to see Eric for their next vehicle purchase.
cdlewis26
Oct 9, 2015
I had wonderful experience at Honda Auto Park in Cary! Craig was extremely helpful, and found both, my boyfriend and I, a car to fit each of our needs. I highly recommend using this dealership.
jwillie
Oct 8, 2015
Mark was easy to work with and exceeded my expectations. I appreciated the pre-visit email with a reminder and a contact if their were pre-visit problems. Mark explained what was to be done in the visit and what was planned for a followup. He also handled a "low tire pressure" problem.I look forward to working with Mark on the followup.Thanks,Louis (Jesse) Williford
KayDot327
Oct 7, 2015
I recently purchased a new CRV from Jerlando Kasey and it was a great experience. This was my first Honda purchase and Kasey was very knowledgeable about the brand and features. The whole process was smooth and very low pressure... I would definitely recommend Kasey and Auto Park Honda!
hart, m101
Oct 7, 2015
Autopark Honda made car buying a great experience. They take great pride in customer care. My husband and I enjoyed working with Kasey and Luigi.
Vidya K
Oct 6, 2015
Brian Fabricatore was great! He assisted us with the purchase of our new CR-V. The experience of working with Brian was fantastic. I highly recommend Brian for any future purchase. Vinnie makes you feel welcome. Awesome customer service from both Brian and Vinnie.
Sandy M
Oct 6, 2015
Just bought 2015 CRV to replace my 15-year old car and I love it. Thank you Charlie Bruce for the excellent service and making the new car purchase process painless. Everyone at the dealership was extremely friendly and helpful. A great experience at Honda Auto Park Cary!
ls1982
Oct 6, 2015
I have never had good experience with dealerships around Apex NC but since it was closer to where i live, decided to give this dealership a chance. First i had an approval from Capital one already so i pretty much knew what was my monthly payment and APR when i went to the dealership and picked the car which by the way it was not the color i wanted but gave me ok deal i decided to move forward after numerous emails back and forth with the salesmen i finally went in to make the purchase. They brought the approval from the bank and told me the APR was higher than what i told them, the salesmen kept insisting that i was wrong and that my letter was just a pre approval while i was there i called the bank and they confirmed the same information i had. So i told the salesmen and kept saying that it was just a preaproval and that i needed to bring a blank check. After a while i got frustrated and i could see the same from the salesmen, he kept asking me for additional paperwork while i kept telling them that the papet i had was all they needed. So after almost 2 hours i left frustrated when i was driving i got a text from the salesmen saying they had got a fax from the bank saying that the APR i was quoted was correct. So after spendig 2 hours in there trying to tell them how the bank worked i was upset. So after i reply with a few questionscould you reduce the price of the car? NoSince the color is not on stock could you give me an option for the same price? NoSo after spending much time telling them that i was correct on the information i got. I didnt get an apology or something to work a deal. It seems that at the end they just dont want to earn my business.
Amy L.
Oct 6, 2015
Eric Rich was extremely friendly and made the purchase experience a breeze! My 3 year old daughter even split popcorn all over him and workspace and he didn't flinch! Thanks for all your help and patience :) !
david k
Oct 5, 2015
I recently bought a civic ex at this dealership. The salesman I dealt with was Alexander Jacobson. AWESOME service. I was treated with respect and felt that he had my best interests at heart. I love my new car and seriously couldn't be happier with the help I received from this dealership but especially Alexander.
bgorman
Oct 3, 2015
This was my second purchase of a Honda Accord Touring in the last 2 years. I had a 2013 and then came in and purchased a 2015 Honda Accord Touring. Jae Kim is a master at customer service and will take the time to explain anything you need to know about the car. He is very well versed about his products and you can tell he enjoys working with people. I would highly recommend Jae Kim to anyone. He is the Best of the Best. I have also had very good service with my 2 Honda's and I would also highly recommend C J Carranza in the Service Dept. He make you feel welcome and appreciated. Thank You both Jae Kim and CJ Carranza.
mudime
Oct 2, 2015
I just purchased a used vehicle and worked with Calvin Ng. He was wonderful to work with. I had to go back to get an extra key programmed and have had a small mechanical issue with the car and he has gone above and beyond to make sure I have been accommodated and happy. This is my 2nd AutoPark purchase and won't be my last. I hope Calvin is still around when I'm ready for my 3rd!
iamtonedef
Oct 2, 2015
I recently purchased a 2015 Honda Fit from this dealership. The car was very difficult to find, but I dealt with a very helpful salesman named Calin. Calin went above and beyond what I expected him to do. He tracked down the EXACT car I was looking for, which was located about 150 miles away from the dealership. It was a wonderful surprise and he made the whole process extremely easy. I hope to deal with him in the future at this location. Highly recommended.
Michael Coschigano
Oct 1, 2015
Could not have asked more from Icee, vance, and especially Malik. Already trying get my sister in a car from you. Thank you for such Ann gentle and very rewarding experience. ..
alkcrk
Oct 1, 2015
Jae Kim was absolutely terrific during our experience of purchasing a new car from AutoPark Honda. He is an absolute master of customer service and really went the extra mile for us. This was a very pleasant and satisfying process for us. He's simply the best!We also really enjoyed working with Vinnie Ferrone who was very helpful and fun to chat with.
snparten
Oct 1, 2015
Raymone Maye was great to work with. He made my first car buying experience stress free. It was easy to build a relationship with Raymone, making our experience much more enjoyable. Thanks for all the help!
HW
Oct 1, 2015
I went in knowing exactly what I wanted. Calvin Ng worked to find that vehicle for me, and I was happy with vehicle, price, and experience
morena9
Oct 1, 2015
I was tired of looking for a car and going to dealer to dealer and no sales person was able to find the car I needed and like. Mr. Alexander Jacobson was the solution to my needs..Thank you very much!! I am really happy and exited with my new car!!
ferryxo
Oct 1, 2015
Unfortunately the first sales person abandoned us and went to a vacation in the middle of the transaction. Luckily Jae Kim jumped in and helped us. look for Jae Kim. he will take a good care of you!It took us 2 days to finalized the transaction.
jlperry15
Sep 30, 2015
I like that this dealership gives free oil changes for life when you buy a new car from them.The salesperson that helped me was very friendly.
Honda Man
Sep 30, 2015
I will always return and request his services based on his professional service and pleasant disposition. He was excellent with his attitude and the resolving of my problem in service.
gizem88
Sep 30, 2015
From the very beginning, our sales rep Craig made us feel very comfortable. He was knowledgeable and patient. He explained and demonstrated all the features. Most importantly he was never salesy or pushy.He treated us as friends. Although we had problems with financing, him and Vinnie from the finance department were very patient and helpful. I definitely recommend working with them and buying a car from Autopark Honda!
bjhauber
Sep 30, 2015
Khaled was WONDERFUL!!! He is friendly and professional, an excellent salesman without being pushy. We had a limited budget and he worked with us until we could find the car that fit our family's needs and our budget. It took several weeks for the right car to come along, but Khaled recognized it was the car for us and called us right away. After a test drive, the process was so easy and Khaled moved things along quickly into Vinnie's hands. Vinnie was great! He walked us through the paperwork and was so friendly and personable the whole time. He took the time to make sure we understood everything we were signing.
Soccermom
Sep 30, 2015
We bought a used CRV for our daughter who is just starting to drive. Alexander Jacobson did a great job helping us find a safe and reliable used car for our daughter's first car! I highly recommend him in your next car buying experience!
Honda86
Sep 29, 2015
DeAndre was a friendly, forward, and professional sales person. He was able to find the car I was looking for, negotiated a great deal, and answered every question I had. When it came to staying way past closing hours, he was still patient and professional. He definitely has a great understanding of the cars being sold, and the excellent offers at Auto Park Honda
jane
Sep 29, 2015
The dealership was very attentive when we walked in the door and Alexander immediately joined us and showed us the car we were interested in purchasing. The car was for my son who is over the moon with his Honda Civic. Alexander's winning personality made the experience enjoyable and we would definitely do business again with Auto Park Honda and Alexander.
Deana13
Sep 29, 2015
I enjoyed my experience! And I love my new car! I will be back for my next vehicle. Allen Alston was a big help. :-) Yes sir...
Savannah Wirth
Sep 29, 2015
Craig Nachsin, was promt to meet us at the door after having spoken to him on the phone. He was patient, honest, and caring. He made sure to respect time and took us to the things we needed. He made it happen.
pilotowner
Sep 28, 2015
Overall it was a pleasant experience at Auto Park Honda in Cary and the Sales person I worked with was extremely helpful in both helping me locate the right car and making the purchase happen. We really did appreciate him taking time to introduce us to our new vehicle. We will recommend Auto Park in General and Ronny Davis specifically to any of our friends looking to purchase a Honda vehicle. Thank you for the experience.
carreview123
Sep 28, 2015
Overall excellent experience. The internet-advertised price that brought me in was the price I paid, no gimmicks or hidden fees (like I experienced down the road).
A Patel
Sep 28, 2015
Yesterday I purchased Honda CR-V Touring AWD. Dealership has huge inventory. I was able to get color I wanted. Craig Nachsin was very helpful. No pressure at all to buy. Craig took care everything right from the beginning to end.
weswood72
Sep 26, 2015
Craig was an extremely well informed sales man that was low pressure and willing to help in any way. His sales manager, Chris, was equally as nice and very helpful. I recommend both!Don in finance was well informed about all of my finance options and fought hard to get me a really good interest rate.
yogi
Sep 25, 2015
I purchased a Honda Accord from Auto Park Honda in Cary and had an excellent experience thanks to Ronny, who is really friendly, Knowledgeable and responded to all my calls. It was really easier and hassle-free, process completed in time , car was ready to deliver with just a call. Appreciate your service Ronny Thank you, I'm very happy with my new Accord and will continue to do business and recommend others to Auto park Honda in the future.
scottish
Sep 25, 2015
We recently purchased a Honda CRV-XL from AutoPark Honda in Cary. Calvin Ng was the salesman; he helped us find what we wanted, answered questions, but more importantly, if he wasnt quite sure, he double checked exactly the correct thing to do. He is professional, courteous, explained the options available, made sure we found the correct model on the storage lot, demonstrated all the workings before we left and made us feel very comfortable through the whole process. The car was clean, well detailed and gassed up before we left. Thank you Cary Honda and Calvin!
Busdriver1
Sep 25, 2015
This is the best dealership I ever been to and the salesman was excellent !!! Thanks Mr Cheek...For being patient and helpful with my new car purchase and Mr alston.
NYGiants fan
Sep 24, 2015
Thanks for your help with my recent purchase. You made the whole process very easy and it was an A+ experience. I would definitely recommend you to anyone I know interested in buying a new car.
Rod
Sep 23, 2015
I just purchased a Honda Accords from Auto Park Honda and had an excellent experience thanks to John, who was very knowledgeable and professional. Thanks to John the entire purchasing process was painless.
MCR
Sep 22, 2015
I purchased a new 2015 Honda CRV on September 9, 2015. This is the second car I have purchased from Honda Autopark. Calvin Ng was very professional, listened to what I had to say, and helped make the whole experience very enjoyable.
g0dzilla
Sep 22, 2015
Bought my son his first new car. He loves it. Had very little issue getting the car we wanted. Honda took care of us. We loved it..
newminivanbuyer
Sep 22, 2015
New customer in the market for a minivan. Used the USAA Carbuying service and went to several dealerships in the area. My experience with Autopark Honda was top notch. I didn't feel like I was pressured and came away with a great deal. I would highly recommend dealing with them in the future.
luxembourger
Sep 22, 2015
It was a difficult to find out what one had to do to get his driver's license being an international student and all. I also never drove a Honda before, and I didn't know the brand either. Khaled helped me with that entire process and it made things very easy from that point on. I would recommend you to have him as an adviser as he really knows the honda brands, and cars in general. Thank you very much!
MWilley1962
Sep 22, 2015
Over the years, I have purchased several vehicles but I've never had as pleasant experience as I did with Autopark Honda. From my initial email through vehicle delivery, I could not have asked for anything to have been easier or more hassle-free. Garry Rawlins did a fantastic job in handling the sale and Johanna Que was terrific in handling all the associated paperwork. I'm very happy with my new Accord and will continue to do business with Autopark Honda in the future.
Luke
Sep 21, 2015
I am sure I wasn't the easiest client they have ever worked with, I was on the fence for quite a few weeks on IF I was going to purchase. Khaled was VERY patient with me, never once did I ever feel pressured in to buying my new Honda Polit. Very pleasant experience in allowing me to gather my facts and come to my own decision on my new purchase.
Bharath
Sep 21, 2015
I'm very excited buying my first new car. We just walked into the dealership without any appointment to look at Honda Accord new car and end up buying the car same day. Calvin Ng answered all our questions very patiently and he was very professional. Calvin explained all the features of the car and helped us in customizing the exact features which we were looking for. Calvin was just fantastic and made us buy the car same day. It was pleasure working with Calvin and over all we are very satisfied with the Auto Park Honda dealership.
Macsquad
Sep 21, 2015
We were just "looking" and with with Brent's help, we found and purchased the BEST van for our family and with a great deal!!! Smoothest experience by far. We challenged Brent to get us out quick, and he did it!! Got us great $$ for our trade as well!!!!
Brand New Honda Odyssey touring ELITE
Sep 20, 2015
We have been to Capital and didn't get the service and when I found out about Auto Park near my house didn't waste any time and made appointment with Brian Fabricatore. He gave us the best customer service and easy transaction to deal with. I must say we are overall impressed with Honda Auto Park and the way Brian handled the trade in was AWESOME A+++++++++++. I would definitely and highly recommend Brian and he has good knowledge and was honest if he didn't know any particular feature....but he found out and got back to us in jiffy. But overall a wonderful experience and awesome and wonderful deal overall. VERY SMOOTH TRANSACTION A++++++ Thankyou Brain and Good Luck will sure recommend you in future to all our friends.Pari Gupta
G-RAM
Sep 18, 2015
Can never go wrong with a Honda & with great dealership experience, its just adds more fun to your new car purchase experience. All I had to do was sign my papers & walk out.. Thanks to Mr.Gary that made my car purchase a fun experience.
RTP Man
Sep 18, 2015
Just purchased a 2016 Honda Accord from the dealership. One of my best car purchase experiences ever thanks in large part to Caleb in sales. I have walked away other dealerships not because of price but because I did not feel like I was being treated as a customer. It's important for the dealership to listen to the customer, their questions, and requests rather that trying to drive and dictate the purchase experience Also the sales manager was not directly involved. In my experience once a sales manager directly injects themselves into the purchase process I am generally ready to walk. This dealership treated me as a customer and offered a very fair price for the car.
Bert
Sep 15, 2015
Charlie Bruce is the best car sales person I have ever dealt with. Very friendly, knowledgeable and easy to work with. I would come back to just chat with him because he was so friendly and talkative. But also a good person. I hate to see him go because I would want to buy my next Honda from him. I had inquired about the best sales person at AutoPark from Lewis Bell before he left and he recommended Charlie. And his recommendation was a good one. Again Charlie is a unique car sales person and one that you will enjoy working with!
CR-V fan
Sep 15, 2015
Having owned a 2006 Honda CR-V since it was new, it was an easy decision to purchase the same model when I decided to trade it. I knew I wanted the 2015 model when I saw the industry ratings for that car. Caleb Elks was the salesman and asked only the questions which helped me narrow down the options I hoped to have and was very informative, professional and pleasant. He is a credit to your dealership.
Honda Accord EXL-V6
Sep 15, 2015
Everyone was very professional and helpful. We received a fair value for our trade and a great price for our new Honda Accord. Our salesman made sure our car was detailed and ready for delivery. He also gave us an excellent walk through / education on our new car. We were more than pleased and highly recommend this dealership.
Arnaud
Sep 15, 2015
Easiest decision we've ever made! John and Kelvin made our experience a great one! They listened to our can-and-can't-do list, found solutions that were adapted to our situation in a very time-efficient fashion and overall made great impression. It never felt like we were buying a car!
Bing
Sep 14, 2015
We are very satisfied with our shopping with Auto Park. Brain was very helpful and patient the whole process. He is a very organized and responsible person. I like his working style and most important of all, he made the negotiation of a better deal possible. Thanks.
wt
Sep 14, 2015
I bought a Honda CR-V from Jeff Haight, who gave me a great price with none of the pressures and hassles I experienced at other dealerships. Thanks, Jeff!
judy201
Sep 11, 2015
A great experience - Caleb Elks explained all I needed to know about the CR-V. He was very knowledgeable as I explained what I was looking for - and really made the whole process as pleasant as possible. This is my 3rd Honda and by far the easiest purchase I have ever made.
L Chappell
Sep 10, 2015
Ronny was extremely pleasant, helpful, and knowledgeable. He walked us through the lease procedure in record time, and made the experience a pleasure without needless delays. He simplified things, and made sure we understood everything before leaving. A very good experience.
FletcherPilot
Sep 10, 2015
Alex greeted us with a smile, and was just wonderful to work with. Kain got us taken care of quickly.Love my new Honda Pilot.
bucca
Sep 9, 2015
Barbara Yarber is by far the best car salesperson I have ever worked with. I have bought three different Hondas at three different local dealers in the past 3 years, and I will NEVER go back to anyone but BARBARA. She listens, she does not play games, and she gets you the car you want for the best price. Then she follows up with amazing customer service to boot.
jamey123
Sep 8, 2015
We just bought a 2015 Accord Coupe. David Washburn, our sales person, was great. He was low-key, helpful, efficient, and not pushy. All the things we love!We will definitely be going back for our future cars.
ccooper
Sep 8, 2015
I did research on vehicle and know my stuff when it comes to my rights as a buyer and how to get the best deal. I feel like John Escano and Autopark Honda in Cary met both of my high standards. I was very pleased with the whole experience I had with this dealership. I highly recommend and go see John Escano! He took great care of us!Thank you John!ccooper
meow
Sep 8, 2015
Had same car for 13yrs was time to get something new. Chris Perri was great to work with!! I highly recommend Chris and the dealership.
luvmyfitthanksjohn!
Sep 7, 2015
John Escano was very helpful; he spent a lot of time working with me on getting my Fit. I'd recommend him hands down to anyone looking to buy a car!
John in Apex
Sep 7, 2015
I was driving an Audi A4 2.0T that I absolutely loved, but was 10 years old, and due to be replaced. Between my wife and I, we've owned a number of Honda's including Accord, Civic, Prelude, Odyssey and Accura, and have always known them to be great reliable cars. I narrowed my purchase to an Accord, and confirmed pricing. My dealer (Jae) was very fair and competitive in his pricing. With the free oil changes, I'm confident I received the best deal anywhere in the area. In pricing my Audi, I realize I could have asked for more if selling it outright, but as a trade-in, Jae gave me a very fair price that I was happy to accept. We signed the deal, and with dealer incentives from Honda (and Luigi), I also went for the extended warranty. I thought it would be really difficult to part with my Audi, but my new Accord is fantastic, and the staff at Auto Park could not have made the purchase any easier.
aguy
Sep 7, 2015
I had researched what I wanted online and Auto Park was one of a very few dealers that gave me a straight quote over the internet without having to pull teeth. Arriving at the dealer to test drive one of the candidate vehicles (they had a nice large inventory and were able to meet my specific requirements), I was quickly greeted and coordinate with Charlie Bruce who was a delightful salesman. Charlie was very helpful, professional and considerate with me through the sales process and my specific needs. I also appreciated Johanna Que's accommodating service.
Lindalou
Sep 6, 2015
I should have bought a car months ago, but dreaded it so badly I put it off for months I talked to a friend and he told me to go see Charlie and he would take care of me. So, I called Charlie Bruce and my friend was right! From the first phone call to the last paperwork, Charlie took care of everything. I never felt pressured, just supported. For an older woman buying a car alone, a car purchase can be intimidating, but not with Charlie at your side. Go, Charlie! And thanks!
GeoffreyW
Sep 5, 2015
We recently purchased a new Pilot 2016 EX AWD at this dealership. Sales rep. Malik Moss helped us a lot on selection and decision of purchasing this car. He is very professional. We are very happy and satisfied for his excellent service. Malik is highly recommended sales rep. for people coming this dealership to buy a card.
RT
Sep 5, 2015
Jeff Haight and the Autopark Honda made my HR-V buying experience so much less painful than I had expected based on past experiences elsewhere (not with Honda!)! Jeff was extremely knowledgeable and affable throughout, keeping me informed about the wait time on delivery and making me feel like I was the only person he was working with. I enjoyed chatting with him as we finalized the deal and didn't feel pressured. The whole experience was great (apart from the chilly temperature- take a jacket....)- thanks to Ronny Davis for dealing with my initial interest, and to Casey for liaising through email. I'm enjoying my vehicle and wouldn't hesitate to recommend Jeff to anyone who is considering a purchase. I hope my experiences with the service department will be equally as smooth
daves1840
Sep 4, 2015
My wife and I bought a new 2015 Civic Hybrid last night from AutoPark Honda, and the experience could not have been better.The sales consultants, JAE KIM, is a rock star. His knowledge of the Honda product, and his easy-going demeanor, made buying from him, an easy decision.When we got to the financing, which is usually the most painful part of the car-buying process, KAIN SCHENK was also amazing. The entire process with Kain only took about an hour and a half.After we bought the car, Jae spent time showing us how to use everything in the vehicle, paired her phone to the Bluetooth, set up her call list and even added her music!AutoPark Honda is a first-class dealership, from top to bottom.
Cardoso
Sep 4, 2015
This lease was a pleasure, it was well presented by the sales person (Gary), it was explained completely, and it was easy to make the decision. I will recommend my friends to see Gary!
Big PaPa
Sep 4, 2015
I found a 2010 Civic on line and went to look at it and had a pre-approved check from the Credit Union . Long story short while filling out paperwork the Salesman told me we had a 6 month 6,000 mile warranty and that sold me . Well it didn't have it but had 30 days or 1,000 miles warranty . I showed the Salesman the bank check and he said everything was good . When I handed in check they told me the bank had done something wrong after being there for 4 hrs. and couldn't take check . So we left without car a three hour drive with a daughter that tried not to cry . We did go back later to get car and now we have not got plates and was told today 3 weeks later they will send paperwork in next week but if I get pulled by police just tell them they are on the way and gave me her phone number if they give me a problem . This is my first dealing with a large dealership and I must say I was disappointed .
raleighcaniac
Sep 4, 2015
I bought a new 2015 Honda CRV touring 4WD. I had researched the price before I went to Autopark. I was trading in a 2006 Jeep Commander. I was able to negotiate an agreeable price on both my new honda plus the tradein. Caleb was not pushy at all. Very enjoyable experience. I would definitely go back to Autopark for my next honda.
Martin Family
Sep 4, 2015
Jae Kim was our sales rep and he was great. He asked us what we wanted, he took the time to listen and understand our families needs. He did not try to sell us something we didn't want. Jae was knowledgable about all the cars we looked at. He walked us through are CRV and went over all the features and how they worked. Also explained the paper work to make it understandable.
mcaud21
Sep 3, 2015
I purchased a new Honda Civic thanks to Mark Williams and Ronny Davis...great guys - they have so much patience and willingness to help you find and understand what vehicle is best suited for your needs. Highly recommend this dealership and these guys!! Thanks to Carl and Vinnie as well....
2015-cr-v-owner
Sep 3, 2015
To make a long story short I purchased a 2005 Odyssey and it has 197,000 miles on it now and has been experiencing problems since October of 2014. We have been through a series of issues but on Aug 29th 2015...the plan was just to bring the van in for service. After all "I LOVE my ODYSSEY". After my husband and I left the van, we began walking around the parking lot at the dealership looking at various vehicles, both new and used. Not long one of the sales representatives, Khaled, came out and asked us if we had any questions. Well, before I knew it we were test driving a CR-V EX which was the perfect color and only had 3300 ish miles on it on the used car lot. By the end of the day, we were the new owners of a CR-V. I know I will grow to love this vehicle as much as my Odyssey....but it gets even better. My Odyssey is now fixed and I still have it...it is just running like new again. Thank you for the excellent service on the Odyssey, Eldwin and Thank you for your patience in making the sale, Khaled. Now I can say, I love my HONDAs!
Teds427
Sep 2, 2015
We went to Auto Park Honda in Cary and met with Khaled - GREAT guy! He was very helpful and knowledgable and helped us through the step by step process there. We did much research before we walked in, and we feel we were able to get the best price on our new purchase for a 2015 Honda CRV EX-L with NAVI. We also had a trade-in and he brought in Glenn who rose to our challenge for a reasonable offer for our trade as well! Then our experience with their finance representative Luigi was refreshing to say the least. We feel he found us the best possible rate. Our over all experience was a good one. And for our next purchase we will go back to Khaled who walked us through the whole process with ease and a much needed sense of humor in tense negotiations. Thank you!
PLB10
Sep 2, 2015
We had a very positive experience with this dealership and with David Washburn, the salesman who worked with us. He was personable and gave us straightforward advice and answers to our questions. We appreciated that he didn't try to oversell us on extras Would definitely recommend the dealership and David Washburn!
honda accord buyer
Sep 2, 2015
After thinking several months about trading in my 2004 Honda Accord for a late model used car I went to see the Sales Manager Glen Finkel who had sold 3 other Honda cars to me in the past. In speaking with Glen he explained how it would be beneficial to consider a new 2015 model instead of buying a a 2013 used car but I still had some reservations. He introduced me to one of his sales associates Craig Nachsin who showed a couple of Accords to me and explained the latest and greatest features that I would be missing out on by not purchasing new. He was very thorough, very sincere and friendly, and not pushy. He went over the financing options with me, reviewed the trade in amount and we came to an agreement that I felt was a great price.Buying a car is not usually a pleasant experience but I would say that it was the best car buying experience I've ever had. I highly recommend doing business with Craig and Glen as they are honest, sincere and more importantly trustworthy.
nana68
Sep 1, 2015
I first purchased a certified used car from Honda in Cary-loved it and the service department. Purchased my new Honda from Brent Mikell-perfect
notanotherscreenname
Sep 1, 2015
I bought an Accord Coupe from Jae Kim at this dealership. All in all I was satisfied with the experience. Mr. Kim answered all of my questions, did a walkthrough over both the financial documents and the car-specific basics. Did not try to pressure me into a purchase. Was able to contrast the differences between the Accord and the Civic SI that I bought from the same dealer earlier in the year. Did not try to upsell. I got the car for $500 less than my offering price which was a nice surprise.
jW99
Sep 1, 2015
I purchased a Honda Odyssey from Alexander Jacobsen. I arrived Sunday afternoon at 3:00 and Alexander quickly got me through the buying process. Most importantly, Alexander has called me multiple times since my purchase to confirm everything was as we expected.
Sayed123
Sep 1, 2015
Very recently I bought a new Honda Accord, and my experience was amazing. I was very surprised how everyone was very professional and friendly. I had the pleasure of working with Brian Fabricator and Vinnie Ferrone. Both were great and genuine people.
Bella'sCRV
Sep 1, 2015
This was my 2nd experience buying a new car from this dealership and can say I would buy my next car from them as well. From the moment we stepped foot in the dealership we were taken care of by Brent. There was no hassle & no games and he was a great guy to work with! Vinnie in finance was also great to work with too, he was very efficient! I love my new CRV and am thankful for the experience I had buying it.
messierkt
Aug 31, 2015
Barbara Yarber made the intimidating decision of buying my first car on my own very comfortable and informative. She and the dealership worked with me to get to a good price and got me the exact car I was looking for. Barbara was very detail oriented, which I greatly appreciated and walked me through every step of the process. Luigi was wonderful as well! All in all, I am so glad I chose Cary Honda Autopark to purchase my first car!
acurababe
Aug 31, 2015
I came in with a strong connection to my old RSX. Khaled was patient with me and communicated clearly each step of the way. As a female in the market for a specific type of performance vehicle, I had terrible experiences in the past (even at other honda dealerships). Khaled could sense my hesitation and stated, "We do not play games here." Khaled was respectful, honest, and did not waste my time. Highly recommended.
GrandMiere
Aug 31, 2015
We bought a 2015 Honda Accord EX-L during the recent year end sale. Jae Kim spent nearly all of Saturday morning helping us test drive and compare the EX-L and Sport models and giving us the information we needed to make a decision. You expect a salesman to be personable but its rare to find one so patient and wonderfully low pressure. We highly recommend calling Jae if you are looking for a new car.
watchful1
Aug 31, 2015
My very old second car had gotten where I didn't trust it, so I was looking for a replacement. I already have a 2010 Odyssey with 157,000 miles still running great, so I stopped in at AutoPark Honda on a Friday afternoon. I told Mark Williams what I was looking for, and we toured the lot, finding three that met my need. I bought a 2012 Civic EX on the spot on Friday, and told him I'd settle on Monday, Monday afternoon Mr. Williams came to the house to pick me up and return to the dealership. The car was spotless inside, spit-shined like new, and it took less than an hour to complete all paper work and drive it off. Mr. Williams could not have made the transaction any more efficient than it was. And I am still extremely well-pleased with the vehicle.
dcnak
Aug 31, 2015
I recently purchased a brand new Civic Si from Auto park Honda. I was looking for a certified pre-owned Civic Si, but they are very hard to come by and get sold very quick. I went to the dealer to test drive a 2012 CPO Civic I saw on the website. Unfortunate for me, the car had sold. With the help of my salesman John Escano, I decided to look at and test drive some new models. When He informed me the pricing deals going on, and the test drive I had, I was sold on the new model. This is my 3rd Honda vehicle and second in 4 years from AutoPark Honda. My salesman was very polite, helpful, and straightforward. I go the fun car I wanted at a good price.
mkithappen
Aug 30, 2015
We are new in US and want to by a car. Jae is very kind and tells us what documents we need to prepare before we buy a car. Also, Jae helps us to hold the car which we want to buy and give us some discount. I think we buy a good car in a good price. It is a very good experience. If you want to buy a Honda car, just come here.
MB
Aug 28, 2015
I had the pleasure of working with one, if not the best, sales associate at Auto Park Honda. She was understanding, patient, informative, and extremely helpful. She also stepped in and help watch the kids so we could finish our paperwork. I KNOW, without Carly, we would not have a new car. Shout out to Luigi Galeazzi, you help the process run smooth.
egman18
Aug 28, 2015
I've now purchased three Hondas from Charlie, and he never disappoints. Always helpful, always concerned about what works for us, the customers. He makes it easy, enjoyable and expeditious.
felixmaina
Aug 28, 2015
I had a great experience at Cary Honda Auto-park. I worked with Khaled Elridi who is a professional and offered excellent and exceptional customer service. I highly recommend them.
lisa
Aug 27, 2015
We arrived on the lot a minute before closing and Carly didn't hesitate to assist us! She was patient, informative and extremely helpful! She promptly responded to each and every text and was very thorough. The managers took the time to introduce themselves and answer any additional questions that came about. Glenn, Chris and Vance were all great to work with as well. I would highly recommend contacting Carly at Cary Honda when considering a Honda purchase!!!
Kevin loving my Honda
Aug 27, 2015
I have been buying from this dealership since 1993, five cars so far. Each experience has been pleasant from start to finish. But, this time was the best. It was the most straightforward and civil negotiation on price that I have ever experienced. Garry Rawlin is a class act focused on service and integrity. I would ask for him as you walk in the door.
kevin
Aug 26, 2015
This is my first new car since my arrival in America. Chris, Johanna and Vinnie are all enthusiastic people. This is an exceptional experience for me. I had a really great time with them. I love Honda...
Laurenqg
Aug 26, 2015
This is my first time buying a new car. As soon as I walked in I was greeted. I had a great experience, and I didn't feel like I was taking advantage of. Nothing was pushed on me, I never felt intimidated.Overall process is very simple and fast. I've had my car for about a week now and I love it!
VA
Aug 26, 2015
John did help us alot with his knowledge and in explaining features on each Model. It sorted out which one to Go with. Thank you John for your support and Patience.
Nipun
Aug 25, 2015
Alexander Jacobson was excellent sales rep. We will recommend him to our friends and family for car purchase.Autopark is excellent Place to buy and service the car.
jeffsun
Aug 25, 2015
I just got my second brand new Honda from Cary Auto Park. Great services and excellent sales rep. I had been to a couple of Honda Dealerships in the area and near this area and was not happy with the way that we were treated. In Cary auto park Honda dealer ... it was a totally different experience! Craig spent a lot of time to show me all new features and took me to a test drive. Alexander did an excellent job in many areas, showing, testing drive, documentation, etc. Laura, a very patient sales rep. was willing to answer any questions.Great dealership and excellent people! I'll definitely recommend my friends to come for their car purchases.. Jeff
Chuck S.
Aug 24, 2015
I have been in professional electronic sales 41 years and I can only hope I come close to being as goodas Garry Rawlins and Tom Johnson. Both Garry and Tom treated my wife and I with courtesy and professionalism. Great experience.Chuck S.
HeatherB
Aug 24, 2015
I had been to another Honda Dealership in the area and was not happy with the way that I was treated. They didn't want to take the time to show me the cars that I was interested in or take me on a test drive because I was not prepared to buy that day. Ferrante, on the other hand, took time to go over all the different features of the car, explain them to me multiple times if needed, and was not the least bit pushy. He went above and beyond to get me the car that I wanted! Everyone at Auto Park Honda were just as nice and easy to work with! I spoke with and emailed back and forth with the internet department first. That is where I had a fabulous time talking to Danielle Henderson, who was patient, extremely helpful, and funny! I can't say enough good things about these two Auto Park Honda employees!
Cargirl
Aug 23, 2015
Khaled Elridi made my first Honda purchase very pleasant. I would definitely recommend Auto Park Honda to family and friends. Salesperson was very knowledgeable and patient.
blcanzonieri
Aug 20, 2015
Auto Park Honda staff are truly exceptional at what they do. I walked into the dealership with a plan in my mind but a lot of doubt and confusion but as soon as I met Barbara, she was able to put provide me with a new perspective of options that were actually VERY affordable and appropriate for my situation. I was very pleased and grateful with the way Barbara and her team worked diligently for hours to provide me with a deal that would work for me. Although I was at the dealership for more than a couple of hours, the time was WELL WORTH IT and truly well spent. I did not expect to walk out with a 2015 Accord and to be paying less than I paid for my 2004 Accord. This experience has made my life so much easier. I would recommend Auto Park Honda to anyone and everyone! I want to thank Vinnie Ferone (Finance Manager), and Barbara Yarber so, so much for working with me and making my experience very simple.
JillianWalker14
Aug 20, 2015
I purchased my first car with David Washburn at Auto Park Honda, and I am so thankful I went here to see him. I love my car. I love everything David did for me to get it off the lot that day. It was easy, not stressful, and I wouldn't have done it another way. It's always a little difficult to buy something that has a comma in it. David worked with me and my dad to find the best car and best deal and what I enjoyed was that he talked to me and treated me like the adult I am. Great customer service.
Mark
Aug 20, 2015
John was very helpful, professional and easy to work with. I have purchased many new Honda vehicles over the years but had never leased. John took the time to walk through all the details and was very helpful in working with my son and his first new car experience. Thanks again John!And thanks to Luigi as well. It was late in the day however Luigi still took the time to explain the important Finance details and considerations. Thank you Luigi.
JohnnyFriendly
Aug 19, 2015
This is actually the first time I've had to purchase a vehicle myself. I was incredibly happy with all the help I received through the process. Jae was an amazing person to work with and he made the experience very easy and worry free. I was very happy with my deal and particularly how fast it was all done. Will absolutely come here again and highly recommend to anyone who wants a pleasant car buying experience!
Pattysue
Aug 19, 2015
One week ago I had a fabulous trade in/purchase experience at AutoPark Honda. What began as an online conversation with a different associate, was brought to reality by Deandre Houston. Deandre was incredible right from the start. I had very limited time and he worked so efficiently, I was honestly amazed!! I was not prepared to actually leave with a new car that very day, but Deandre made it happen. He was professional, thoughtful and very kind. I am super grateful that I had the pleasure of working with him. I absolutely can not say enough positive things about Deandre and the dealership itself. AND I can not express how VERY happy I am to be driving a Honda again. I highly recommend Deandre and this dealership.
Jones
Aug 18, 2015
My wife and I had a excellent experience with Mark and entire Autopark Honda team. Contacting them through the TrueCar app made the experience great. There was no haggling. Mark Yingling, our sales rep., was knowledge, courteous, and easy to work with. Mark responded to questions via email in less than 24 hours.
greywolfsixtyfive
Aug 18, 2015
I assisted my daughter with her first car purchase and we chose AutoPark Honda. John Escano was terrific. He stayed afterhours to get the deal closed. He's trustworthy and takes a consultative approach, not once being pushy. Mike Jurasek was also tremendously helpful. I highly recommend this dealership to anyone. There's no reason to go elsewhere.
ecr0007
Aug 18, 2015
John Escano helped my dad and me with my first car purchase. He was extremely knowledgeable on the test drive, and he went above and beyond showing everyone in my family the features of the car when we returned to the dealership. I would highly recommend AutoPark Honda, and working with John particularly.
nelson,paul
Aug 18, 2015
We give Jae Kim top score for the extrodinary service he provided to us. He took all of our questions and needs personally, going the extra mile to find answers. We particularly appreciate the extensive time he took to teach us how to use the digital equipment which we are sure most other customers would allready have known. AutoPark Honda was one of four dealerships we dealt with in the purchase of this car and was the only one that cheerfully accomodated all of our needs.
Bill -Sally
Aug 18, 2015
Our visit to Auto Park Honda went very well. Facility was outstanding. Our first color choice was not available but we had several other color options. Our sales person was Ferrante Campbell.He was very knowledgeable and very friendly. He spent time explaining all the updates to the 2015 Odyssey. Once we purchased the vehicle he walked us through setting up our phones and explained other features. Ferrante also went out of his way to help us after the purchase was made and we had returned home.
adam
Aug 17, 2015
I loved the buying experience! Khaled was so kind to me and my family and was genuinely interested in serving us, not just selling a car. I look forward to seeing him when I come to have our car serviced :) Don was super friendly and I believe willing to sell us what we wanted, not what he wanted us to buy. I'll probably be driving Honda for the rest of my life.
texasjin
Aug 17, 2015
Great buying experience with Khaled Elridi. Very friendly and knowledgeable. Learned a lot from him, including Honda's different inventory parking lots, different model and year, color difference. Would highly recommend. Thanks
jfountain
Aug 17, 2015
Great service. Knew a lot about the make and model of the car and was able to explain how to utilize the car's full potential on the road
Jaudi6
Aug 16, 2015
I took my car in service and they completed the service work early. My service advisor Nick Basile called and kept me informed throughout the entire process. Someone in the shop must not like the Steelers because my front tag was bent upon receiving my car. Everyone was courteous and the cashiers was awesome. Johnnie
Trini
Aug 16, 2015
My purchase of my vehicle went very smooth and I would recommend buying a car their anytime. Great service! Everyone was very polite.My sales person was very professional and polite and did everything I asked.
bklyn41
Aug 15, 2015
AFTER RESEARCHING DIFFERENT NEW CAR MODELS ON-LINE, WE DECIDED ON A HONDA CR-V. BARBARA YARBER AT AUTO PARK UNDERSTOOD OUR CHOICE AND ALTHOUGH SHE SHOWED US OTHER HONDAS, THERE WAS NO HIGH PRESSURE. BARBARA WAS KNOWLEDGEABLE AND FRIENDLY WHICH GAVE US A PLEASANT EXPERIENCE.
hung
Aug 14, 2015
My experience buying a certified vehicle at Autopark Honda was very enjoyable. I have a short wait at first, as I didn't place an appointment, but was promtly greeted by Carly. Unlike other dealers, Carly, and Autopark as a whole, created a very friendly impression. The perks that come along the car purchase are fantastic as well. I would recommend anyone looking for a car that provide extra peace of mind to come to Autopark!
carfit
Aug 13, 2015
We worked with Craig Nachsin and had a very pleasant experience through several visits. He treated us like real people and not just someone to sale. I will recommend him to friends looking for cars.
shill
Aug 13, 2015
I had an awesome experience with Carly and Chris they were very professional and friendly. I most definitely recommend them, they made my car buying experience very comfortable. I didn't feel pressured or swindled.
Sumit
Aug 13, 2015
I bought brand new 2015 CRV touring for my wife through Chris Perri at AutoPark Cary. We as a family had a very good time in the whole process of buying car with Chris. It was my 5th car so far in my life and this was my best car buying experience so far. Recently, I bought 2015 Odyssey from Crown Honda. After dealing with Chris, I realized that the Crown Honda dealer was so pathetic.To start with, I went alone and fixed the car price with Chris. He was very nice helping me negotiate the price. He did NOT use typical sales person ugly tactics of abusing and insulting customer. I was very happy the way he dealt till we came to the final price. Then I saw the car and walked away to get my own finance ready. Chris did NOT try to trick me anywhere in process like taxes, finance, accessories which other typical sales person keep doing. With this much experience, I was very comfortable to bring my family with kid to take possession of car. I could not take my wife for bringing Odyssey from Crown Honda, because I know their typical trick of insulting in front of wife.On car delivery day, Chris was excellent too. He explained all features to my wife, while my son was having nice time playing in new car. I normally do not have patience to explain and show all car features to my wife, so I was enjoying peace of mind that I will not have to explain all these again. Few of the features, I myself did not know, so thanks Chris for explaining. We went next weekend to purchase few accessories and luckily saw Chris again. Typically, sales guys don't even recognize you after deal is done. But Chris was again good and he was ready to help. We already purchased everything we needed good and again had good time visiting AutoPark. Not the place, but people hosting us make the difference!Wish you all the best Chris and as I told you that day, "I wish, I can sell my Odyssey and buy 2016 Pilot from you!!" If I make up my mind, you will see me again! And correct your name on this site dude. Someone ate up "r" from your name.Have blast and be the same to every Customer always!
haedonggom
Aug 12, 2015
It was great pleasure woking with Jae Kim. He was very kind and trusty. Especially he was very knowledgeable about car. He gave me good explanaton and advice, options. So I could make a decision easily. I hope meet him again next time if I purchase another car.
cen50
Aug 12, 2015
Chris Perri was very helpful with our trade-in and finding the perfect car. The selection at this location was very expansive and we were able to pick the color and style we had wanted. Also Chris worked with us in a very straightforward way to reach a good price. Chris put a lot of effort in answering all of our questions putting a lot of time into our visit.
Raj
Aug 11, 2015
Great service by Craig G. He is very knowledgeable and welcoming and took special care during the purchase process. Overall, I had a wonderful experience!!! Thanks,.
Kamel
Aug 11, 2015
I recently purchased the 2015 Honda Accord, and Carly Rickers was very swift and on point. She made our experience very worthwhile and smooth. She was very detailed and explained everything and did her best to get me the best deal! I strongly recommend going to this dealership and asking for Carly for assistance!
Bev
Aug 11, 2015
I recently purchased a new Honda Civic. DeAndre Houston was very courteous, handle the sale in very professional manner. He explained and answered any questions. I buy another car from him !!
rzb188
Aug 11, 2015
Charlie Bruce provided exceptional service for my Accord purchase. He was very knowledgeable about Hondas, and it was clear he had a lot of experience dealing with customers. Charlie made sure the purchase went smoothly and handled every detail. Thanks.
JT
Aug 10, 2015
Carly Ricker shows your car buying experience the most fun and relax atmosphere. She will deal with the dealer office and get what you want in no time. If you tell her what you want, she will find the way to get it. She will make you feel like a friend is showing you what worth for your time and money in buying car experience. The best part is that she will personally show you how this and that works from start to finish. Good job, Carly. Ferrante Campbell, her buddy, is also a great help to Honda test drive experience. Thanks man.thanks CarlyJTcarly.rickeratautoparkhonda.com
hawksc
Aug 10, 2015
I have to say after shopping around, Auto Park Honda, is by far the easiest to do business with!! They make the process quick and they do all dealings via computer right in front of you - (no going to the back to talk to a manager, having to wait for 30 minutes, come back, negotiate, go back to the manager, etc. -). They were very professional and when we went out to get our new car we noticed an issue, Khaled immediately went and got the manager and instead of trying to fix the issue they said let's just get her another car (and they can do this as they have the most inventory around)!! The process took a little longer because of this but I am grateful that they went that far just to make it right and that they will go to this extreme just to make their customers happy. I WILL purchase again from Auto Park Honda!!
leslieq
Aug 10, 2015
This is our second buying experience with Auto Park Honda and I have only praise for the sales team, finance specialists, and management for their professional and respectful approach.
Renee123
Aug 10, 2015
Barbara Yarber made the leasing of my new car easy.She made me comfortable and I was impressed with her salesmanship. I would recommend her to anyone!
gballard64c
Aug 9, 2015
We purchased 6 vehicles from Gary Rawlins and now Brent Mikell , Both sales associates ensure our purchases were processed timely and seamless . The professionalism and attention to our purchasing requirements ensures that our future automotive purchases will be associated with Gary , Brett & Auto Park Honda of Cary.RespectfullyGray & Susan Ballard
isabella123
Aug 9, 2015
Brent Mikell was excellent from start to finish. He made the whole car buying process fun and easy. Keep up the excellent work and best wishes.
hooptey56
Aug 9, 2015
Purchasing my Beautiful Blue Honda Civic was a very enjoyable experience.. I had THE BEST salesman, David Washburn. David knows the Honda products 100%. He was very professional and made the purchase fun. Honestly, it seemed so natural for him and he seemed to enjoy this old lady as a customer. THANKS David for a job well done!!!
MikeNC
Aug 8, 2015
I had been planning on replacing a 2007 Honda Civic sometime this year. With the 2016's arriving soon and not offering anything new that strongly appealed to me, I decided to go ahead with a 2015 Accord Sedan, V6 Ex-L/Nav. I had already checked out some of the accord's direct competition in mid-sized sedans and knew I wanted to stick with a Honda again. My salesman, Khaled, was very personable and a very nice person to talk with. He was quite patient with me as went through the process of checking over my trade-in, and then covering all the features & functions in the Accord which has a lot new tech in it relative to my old civic. I wanted a cash deal, less my trade-in and we were able to quickly converge on a figure I was comfortable with. While I went off to get the cashiers check the Auto Park team prepped the car so it was immaculate for me when I got back to finish the paper work. The sale includes several nice dealer perks, including life time free oil changes, and life time loaner cars for any service appointment requiring more than 2 hours (I will be using that loaner service later this week when I take the car back to have some dealer options installed, once the parts come in). This dealership has very professional sales and service staff (their service center is huge and I've had my civic serviced there before), as well as a massive inventory (I was told typically ~1000 cars on site). It was a smooth and honestly pleasant purchase experience and I am extremely pleased with my new car (loving the V6!).
Lorraine I.
Aug 7, 2015
Thanks so much John for our pleasant car buying experience! It took us all day to make a decision, but you were patient and understanding the whole time. We really appreciate it and are very happy about our purchase and purchasing from AutoPark Honda. The CR-V Touring edition turned out to be the right car for us and we're having a lot of fun driving it. Thank you for sharing your knowledge and taking your time with us!
Kemps from Apex
Aug 7, 2015
thanks John Escano for no hassle, no pressure buying experience. Quick and transparent, no gimmicks. We were in and out in three hours in . recommend strongly to visit Autopark Honda
Chevi
Aug 6, 2015
I had a pesky issue with my windshield. I did not notice the problem until the car had about 8k miles on it, at that time I brought it to the attention of Autopark Service Dept. It was one of those iffy issues, as to whether the dealer had responsibly to correct. As a result, I had a conversation with Danny Williams (OBTH he DOES answer his mobile phone) concerning my problem. He put me in touch with Kevin and subsequently I received a call from Todd Stephens, the Service Manager. Todd had me schedule a day to come in to have the windshield replaced, at no cost to me. No haggling at all and the job was done in one day.I want to thank Danny, Kevin and Todd for the outstanding service. This is our 2nd Honda from Autopark and I would recommend them to all my friends, for car buying and service.Thanks Guys...
MollyT
Aug 6, 2015
Love my new Honda CR-V !!! This was by far the most pleasant and least stressful experience I have ever had buying a car... We were helped by both Mark Yingling and Ronny Davis at the Cary Autopark Honda and they were both very easy going, kind ,super helpful and informative. I will definitely refer any of my friends/family who are looking for a Honda to them!
rocky24
Aug 6, 2015
Khaled Elridi was wonderful and patient. He answered all of our questions on the 2015 Honda Accord Hybrid Touring EX-L. We have always loved Hondas because of their "reliability" and wanted the top of the line. The experience of purchasing a new car at Auto Park Honda was GREAT!. Khaled handled the negotiations and got our price with the trade in of our car. Vinnie Ferrone, Financing Dept was amazing! He took the time to explain everything to us about our financing package. He was friendly and funny too, just loved talking with him. No pressure, no heavy sales-- just got good solid information which helped us with our decision. Will be a repeat customer hands down!
synan120
Aug 5, 2015
My wife and I were shopping for a compact SUV. We looked at most of the major dealerships in the area and Auto Park Honda was by far the best experience. We stopped in on July 4th weekend to look at a CR-V. The dealership was mobbed with people, but Brent took the time show us multiple models and went for a test drive knowing that we were not going to buy that day. Brent followed up with us throughout the month. We came back to purchase the CR-V from Auto Park Honda because of Brent's professionalism and knowledge of the vehicle. The hand off to Kain in finance was painless. We got the right car at the right price. I would highly recommend Brent and Auto Park Honda to anyone looking to purchase a Honda.
Rpierce47
Aug 4, 2015
I recently purchased my first car from Auto Park Honda and it was a great experience. Khaled Eldiri was my salesman and I can't thank him enough for all of his help. He made the process of first time care buying as easy as possible. He answered all my questions and listened to exactly what I was looking for. I'm very happy with my purchase and highly recommend Khaled at Auto Park Honda!
JSJ424
Aug 3, 2015
I was very happy with the car buying experience at Auto Park Honda. Our salesperson, Khaled Elridi, greeted us promptly and was helpful and very knowledgeable about the vehicle. The process was smooth, relatively quick, and easy. I was happy with the deal, and the dealership!
CaryMom
Aug 3, 2015
We went to many dealers, and this was our best experience by far. Every time I got quotes with others, they changed during the process for various "reasons" and explanations. With Jae, it was straight forward, and there was no back and forth with the manager playing games. It was a stress free experience, and this is why we went here. Jae was nice and easy to work with and provided a good car buying experience.
Donella2015
Aug 3, 2015
I really don't enjoy buying cars, however, this was the most enjoyable experience yet. Charlie Bruce made it very pleasant. He answered all of our questions, was very honest, made me feel very comfortable and had a great sense of humor and I didn't feel pressured to purchase anything in any way. Luigi, our finance person was great as well. We had several questions about the process and he made us feel at ease about the decisions we made.
dpayne
Aug 2, 2015
Jae was the best salesperson went encountered in our experience of 7 test drives. Extremely knowledgeable, personalable and a straight shooter. We highly recommend him!
vmlopez
Aug 2, 2015
This was my first new car buying experience. It was nothing but a pleasure with Brent Mikell and Glenn Finkel . Thanks AutoPark Honda for setting an example for how great businesses should be run!
wwarner
Jul 31, 2015
Charlie Bruce was wonderful to work with. He was prompt, professional, and we could not have been happier with the service he provided. He made the entire process enjoyable.
Tp
Jul 31, 2015
The salesman exceeded my hopes for my daughter buying her first car. He treated her with respect and kindness . Brent made the buying process enjoyable. Would recommend him highlyThe "money" person was not the same. He was pushy . He talked about the salesperson negatively . He talked too fast for a first time buyer. I was extremely disappointed
Alex19274
Jul 31, 2015
I was looking for a sedan that fitted my needs and price range and I had the luck to run into carly. She assisted me with everything in a very professional manner and streamlined the whole experience finding me the perfect car. I couldn't have asked for a better sales employee or car! Got a mazda 6 by the way and love it every day! If you want to have a great experience just ask for carly.
Denise
Jul 31, 2015
I dealt with Brent Mikell at the dealership. No-nonsense...received the deal I was promised and processed me through as quickly as possible. Brent Mikell spent the time going over all of the car features. Even when I asked him to repeat himself, his patience continued on.
Taj Thakker
Jul 30, 2015
Just bought a 2016 Honda Pilot EX-L. Jae Kim was our sales rep and we loved working with him. Entire process of buying a car from AutoPark Honda was very pleasant. Jae was accurate, upfront and went an extra mile to come into dealership to deliver our vehicle even though he had a day off when we wanted the delivery of our new vehicle. Highly recommended.
El12345
Jul 29, 2015
I thought Malik did a terrific job last weekend, and helped me find my Honda CRV. He was personable and friendly, and came out to speak with us- we didn't have to ask for service. Also very knowledgable about the entire prkduct line. Thanks Malik!
Jamie
Jul 29, 2015
We visited a number of dealerships and Brent Mikell was not your "high pressure dealer" that you often times get when looking to buy a new vehicle. We told him what we were looking for and he showed us just that. We heard no "it might not be here after this weekend", "we only have a few like that left", or any other pushy, cheesy, sales pitches. Brent knows his product and is fun and easy to talk to. He really listens to your concerns and needs. We would highly recommend Auto Park Honda and ask for Brent!
Cmk
Jul 29, 2015
Had a wonderful sales experience with Malik Moss. He was very knowledgeable, personable, and efficient. Made sure that I was comfortable while I was waiting and had everything ready to go when I picked up my car.
liberty15
Jul 28, 2015
I was very apprehensive going in to purchase a new car. I made an appointment and was met as soon as I arrived by Barbara Yarber. I told her exactly what I was looking for and she did not hesitate to show me the cars in stock that fit my request. She did not push me to look at other higher end models. She was very informative not only with the car itself but with the financing. She answered all my questions, some even before I asked. I went to work and told everyone if they are looking to make a car purchase they have to go see Barbara! Ms. Barbara gets 5 stars from me.
Andrew
Jul 27, 2015
This would be my second car from AutoPark Honda. Both times the staff was friendly, and the facilities were well kept. I have no complaints in anything besides that, why yes, a dealership can get busy, but if you were to schedule a meeting for 5 but not actually be seen until 5:30 is a bit of a annoyance. Punctuality is key to maintaining a customer's interest, and some people may not be as patient. If any advice were to be said, potentially research ways to cut down wait times, regardless of waiting for a sales agent or a financial agent. Other than the small annoyance, AutoPark Honda is nothing short of a great place to get a car.
apillai
Jul 27, 2015
My wife and I got a Honda CRV from AutoPark Honda. Our experience was the best. We got a very knowledgeable and superfriendly salesman to assisst us, Khaled Elridi. He patiently answered all our questions and even gave us some good suggestions that helped us in our decision.Overall....excellent costumer service. We are completely sold on Honda. We are looking forward to replacing our sedan with a Honda Accord.A. Pillai
Jackie Glasser
Jul 26, 2015
Charlie Bruce was great! He was patient and very knowledgeable in helping us with our decision. No pressure and I appreciated that! Would definitely recommend this dealership!
JJSurfer30
Jul 26, 2015
Awesome dealership. From starting the process online, and then working directly with Ferrante Campbell. He was a pleasure to work with and kept me informed throughout the whole process. He worked hard to get the exact car I wanted, and responded quickly and professionally to my requests.
eam688
Jul 26, 2015
This was my first time getting a new car and I couldn't have asked for better help. Brent Mikell went above and beyond to ensure that I had the best experience possible. It was such a pleasure to work with Brent and I was extremely impressed with his customer service skills, knowledge and professionalism. I will definitely be referring my friends and family to Brent at Autopark Honda for their car needs.
crewskl
Jul 26, 2015
As a former salesperson, I was so impressed by the experience I had with Carly and the rest of the sales team. There was no pressure and everyone was very transparent...none of the tricks that I've experienced at other dealerships. I was unsure if I was ready to trade in my car but Carly and Sales Manager Carl were very patient and understanding. Luigi in finance was also incredibly helpful and respectful of the fact that I'm young and on a budget when suggesting products while billing me out. I'm so happy with my new Civic and it's safe to say that the team at Autopark has earned a customer for life!
Kesh
Jul 24, 2015
I had a great sales person, Khaled Elridi, who took great care of my wife and my needs. He showed a vehicle that just matched our needs without wasting time on looking at other cars. He answered all our questions and went the extra mile to get some answers that he did not have. We have a smooth sale although there was an issue from the financier, Khaled, provided a solution. I expected Nissan dealers to provide the treatment since I had been with Nissan for 3 generations as far as I know. I would love to go back to Khaled to purchase my next vehicles. I am looking forward to trading in my other Nissan Rogue and getting a Honda CRV.
JimmyA
Jul 23, 2015
I was looking for a New Accord Sport in Black and after looking on-line for available stock I went to this dealership where I was introduced to Khaled Elridi. Kahled's easy going nature made this a no pressure but informative buying experience. He knew the Honda product well AND more importantly, he knew his competitors products well which helped with comparisons. I've bought many, many new cars but I have to say in all honesty, this was one of the easiest and less stressful deals that I've ever made. This is the second new vehicle that I've purchased from this dealership in the last three years and we have also been very pleased with the service after the sale. Their service dept is excellent. I highly recommend and will recommend to anyone looking for a Honda to contact Khaled for a great purchasing experience.
ilkester
Jul 22, 2015
This is a great dealership. Craig kept the pressure low, but did everything he could to get me the vehicle I wanted in the price range I needed. I'm so happy with my Accord Sport. And hey, free oil changes for life! Also, Vinnie was a fun dude and also wasn't high pressure, but kind and very informative. Thanks guys.
Art.P
Jul 22, 2015
My car was ready well within the time promised, and the price was fair. I will certainly return to Auto Park Honda when I need service!
bucks918
Jul 22, 2015
A good experience at Auto Park Honda...Alexander Jacobson was very helpful and attentive, and Vinnie Ferrone was great...especially with his food reviews! A good experience...only negative was it took a little longer than it should have, but I would definitely be back.
Munyae
Jul 21, 2015
Wed like to thank John Escana, Chris Kenney and Kain Schenk for the ultimate sales experience we received at their showroom in Cary, NC. We visited several dealerships at the autopark before going to Leith Honda. Every other dealership wanted to do sales only on their certified pre-owned vehicles offering no warranties. Although the Leith team realized our dire straights situation, we were treated with the utmost dignity and respect throughout the entire purchasing process. We ultimately purchased a brand new Honda Civic for our daughter making this is a stepping stone toward her success in college and beyond. The professional and courteous staff at Leith Honda enabled this to happen for us. We thank you all for your genuine kindness. What a Blessing, indeed! The Harris Family!
Odyssey Owner
Jul 20, 2015
Khaled Elridi was really helpful and knowledgeable. He explained us all the features in the new vehicle. Test drive was very helpful with him in making our decision. The process from start to finish was easy, quick and painless. He focused on things that really matter that helps make your decision rather than just pushing you to buy the vehicle. Overall great and wonderful experience with Khaled and entire dealership.
Jan H
Jul 18, 2015
We are a loyal Honda family and a Charlie Bruce fan! This is the 3rd Honda purchased from Charlie and our buying experience has always been pleasant. No hassles, no worries. Charlie is a knowledgeable and customer oriented salesperson. He does whatever he can to make the buying experience a low pressure experience. See Charlie, he'll take good care of you!
Margot
Jul 18, 2015
Brent Mikell was the type of salesman that is a pleasure to deal with. His patience and courtesy and knowledge made buying a car a great experience, leaving one feeling that a smart choice was made.I went to several dealerships and found Brent to be the best among the salesmen.
Ltpride
Jul 18, 2015
David was super to work with. Very knowledgable and friendly. He was very prompt with communication before we drove from Charlotte to Cary. Without a doubt we would highly recommend David!
Nicole
Jul 18, 2015
Excellent service and Jae Kim was a real pleasure to work with. He was knowledgeable, did not pressure, and worked to get me the best deal. I would recommend Jae any day! The price point at Auto Park was competitive and the service made this a hassle-free experience. Thanks, Jae!
abcthatsme
Jul 16, 2015
I didn't anticipate having to buy a car for another 3+ years, but when the time came that I really had no choice, Auto Park Honda was the first place I went, simply based on their responsiveness and helpfulness via email and phone. When I arrived, I was greeted outside by Barbara and a sales person in training. They brought me inside, and we started talking about the situation, and looking at what I could afford to get. When it became obvious that I was not going to be able to get what I initially had in mind, they didn't just turn me away or treat me differently, we worked through it to find a solution that I would be happy with. I normally get terrible buyer's remorse, but they helped me avoid that turmoil with such a large purchase. I came for a CR-V, but I ended up with a 2015 Civic. I NEVER thought I would be happy with a sedan but I have to say, this is by far the best car I have ever owned and I do LOVE it. I will refrain from reviewing the car itself, but the process of getting it - and the "push" to try something outside my initial comfort level was perfect. I love my car, and will absolutely be returning to Auto Park for future car-buying needs (as well as referring my friends to go to them as well)
dame jay
Jul 15, 2015
Dave Washburn was definitely the guy to see. Knowledgeable and kind, he made buying my new Accord so easy especially explaining the technology!Patient man!
L J
Jul 14, 2015
Had a wonderful experience with Autopark Honda overall. Bought a new Accord 2015 Sedan. Craig Nachsin, the salesperson, was super helpful, and very kind. He spent a lot of time with us and explained the necessary things. The recently promoted manager Chris said a Hi to us, but didn't talk much, and the new Finance Manager took a very long time to respond, had to wait for a long time to finish certain paper work. When I visited Autopark Honda in 2014 July, it was an awful experience with a different salesperson, who told us they don't sell cars to the people with Work Visa and he didn't care to explain a dime. This time I was lucky to have Craig Nachsin as the Salesperson and he made a difference.
Hcamer2
Jul 13, 2015
Jeff was amazing. Very personable and laid back. He listened to our needs and wants and made it happen. We enjoyed our experience at auto park honda and reccomended Jeff very highly.
bobcat
Jul 13, 2015
Brent and Vinnie were a great help in purchasing our van. They were mindful of our 3 young kids and helped to keep them entertained during the process. They were also able to throw in the extras I wanted at no additional cost.
stokdar
Jul 11, 2015
We bought a 2015 Accord Hybrid, and got a great service from our salesperson, Khaled Elridi. He worked with us on the price and got us the exact car we wanted. Khaled made sure to get all information from us ahead of time so that the sales processing time was very quick. He seemed to share our excitement about the purchase -- which adds a pretty good personal touch! Kain Schenk, the finance manager we worked with, was also very efficient. He did ask us about all the add-ons, as he should, but didn't try to be pushy or patronizing.
SugarAddict23
Jul 10, 2015
I was blown away with the excellent customer service I received from both the sales staff, finance office and service department. I bought my vehicle from Brent Mikell and will not hesitate to recommend him to anyone looking for a Honda! He was fun, very knowledgeable and easy to deal with. He made the whole car buying process very relaxing and enjoyable! Kain in the finance department made the whole finance process effortless. Jason in the service department was fantastic as well when I took my new CRV in for some add ons. I would suggest this place to everyone!
Chad
Jul 8, 2015
Excellent customer service from my entrance on the lot until we left. Staff knowledgeable and patient. Very pleased. Would certainly buy from again without hessitation.
parksam1987
Jul 7, 2015
We worked with Alexander Jacobson. This is the second vehicle we have bought from him in 6 months. He listened to our needs and help fulfill those needs. We came back to Auto Park Honda and Alexander due to the excellent service we received with purchase of our first car. We are excited about the AutoPark for Life program as well.
skd912
Jul 6, 2015
We worked with Mr. Jae Kim who was very helpful in making our car buying experience as painless as possible. He worked with is on the price and was very helpful in getting us the car we wanted. He was patient and understanding. I would definitely recommend the dealership but I would also highly recommend getting the assistance of Jae for your next car purchase.
amit
Jul 5, 2015
Jae Kim Gave me the best options and best rate for my car.overall good experience and fair deals. I love my car and really happy associated with auto park.
Yogi
Jul 3, 2015
I purchased a 2015 Honda Accord. My salesman, Craig Nachsin, was very kind and extremely accommodating with my schedule and had everything possible without me prepared, worked and waiting for me. He did not pressure me and was very knowledgeable about the vehicles and processes. Highly recommend working with Craig.
Wolfpack2012
Jul 2, 2015
I've purchase vehicles from Autopark Honda since 1999. Service is always great. If looking for outstanding service and vehicle, call Ferrante Campbell.S Johnson
Burdeeman
Jul 1, 2015
Just a note to tell people what a great experience working with Charlie Bruce was in helping me with my new Accord. Thanks Charlie Bruce
Karley16
Jul 1, 2015
Thanks Brent Mikell for making my first car purchase a breeze! Brent was extremely attentive and professional, and I truly appreciated him walking through the process with me. He offered sound advice on making the right decision, and I couldn't be happier with my new 2016 HR-V!
Mel
Jul 1, 2015
Khaled Elridi is a fantastic sales associate at Honda AutoPark of Cary, NC. He went above and beyond to make my purchasing experience smooth and easy. He genuinely care about his customers and treated me respectfully as a valued client.
JasonApex
Jul 1, 2015
2015 OdysseyI was very pleased with the selections of the "middle of the road" EX-L models. We walked in and by luck were pointed to Alexander. He was friendly and helpful. He listened to what we wanted and got us in a test drive we were pleased with. Alexander was very clear with the pricing and walked us through it every step of the way. As usual, the final step was the high pressure meeting with finance. We leased the van and had no desire for Simoniz coating or interior Teflon or tire protection. After the forth decline of those, we finally signed the papers. Biggest complaint of the whole process was the time. We walked in ready to act and had all our ducks in a row and it still took 4.5 hours on a relatively slow day.All in all, I have seen a lot of dealerships and this was one of the better ones. I definitely would ask for Alexander again.
Susan
Jun 30, 2015
This is the 6th car I have purchased from Charlie Bruce. He is the utmost professional. He is very thorough and detail oriented. He knows his business and is a great sales person. I would highly recommend him to anyone looking to buy a car.
Deeoff7th
Jun 30, 2015
Thank you Christopher Kennedy for the help with purchasing our new car! I will recommend anyone looking in your area who is looking to buy a car!Thanks again denisr
nannyd54
Jun 29, 2015
Charlie was great in finding the car we wanted then made the process easy to finish. We met withDonald Rigsbee and finished the purchase all was great.
Sweetart
Jun 29, 2015
Brent Mickell did an excellent job in handling the sale of our new car. He was very polite and accommodating to our needs. I could not ask for more. Our family will absolutely continue doing business with Brent!!
Kathy 1406
Jun 28, 2015
Charlie Bruce is a consummate professional - no pressure or gimmicks. He is extremely customer oriented and a good listener. Helped me navigate purchase with ease. Highly recommend him.
jn0004
Jun 28, 2015
Brent Mikell was a pleasure to work with. Never felt pressured, always felt cared for. He answered every question about each part of the process (purchase, options, trade, test drive) and never rushed or cut corners. Great experience--highly recommend him to anyone reading these reviews and will be passing on his contact info to everyone I know in need of a new car. Finance was handled by Luigi Galeazzi, who helped us in 2011 with our last Honda purchase! He says he often runs into repeat customers since he's been there 14 years. He and Autopark must be doing something right with that kind of longevity. It showed in the speed and ease of the payment process. A great experience from the moment we got there.
mike72185
Jun 28, 2015
Ferrante was a very good salesman. In no way was he aggressive or phony in his approach. He maid me feel at ease as the whole car buying experience is stressful enough. I would definitely recommend him for a stress free experience.
Don D
Jun 27, 2015
Have had our Odyssey Touring serviced at AutoPark Honda since purchasing it there new in '08. Making appointments online is easy, service is always performed in a timely manner, and the vehicle is serviced/ repaired properly. Vehicle is as clean after service, as when it arrived. Recently worked with Mark Firestein on a major service (timing belt); Mark updated us during the process, kept us informed when the work would be complete, and was just a pleasure to work with. Our service experiences over the past seven years with AutoPark Honda played a major role in influencing our decision to lease a '15 Honda Accord Sport over a Mazda 6. AutoPark Honda is a well run, professional, dealership.
jean
Jun 27, 2015
Jae was very helpful with my decision to purchase my new Civic. I Love the car and happy with it and the whole experience at the dealership.
Don D
Jun 26, 2015
This was our fourth Honda vehicle purchased/ leased from Autopark Honda and Charlie Bruce over the last seven years ('15 Accord Sedan Sport). Charlie is a consummate professional and great to work with...knowledgable, helpful, thorough; the process was efficient and pleasant. Our overall experience with Autopark Honda has also been excellent. Service department is great...easy to schedule appointments, the timeliness of the service is always excellent, and the cost is fair.We were seriously considering another vehicle (Mazda 6 Touring), but the service provided by Charlie Bruce and our previous experience with Autopark Honda, were the convincing factors for going with the Accord Sedan Sport.
skullyjobe
Jun 26, 2015
Jeff was just great! This is our second purchase in less than a year. Not only food we return to Autopark Honda but to see Jeff H.! His friendly and courteous customer service made it an enjoyable experience. The ability to run a friendly and service focused environment is evident in everyone we encountered. From the customer service counter, sales floor, financing, and mgmt. Everything was great! We are happy to be able to come back to have our vehicles serviced as well as visit w people we know care. You'd be foolish to go anywhere else!
Saint-57
Jun 25, 2015
I just helped my daughter buy her first car! This was the second vehicle that I have had a part in purchasing from Brent Mikell and AutoPark Honda.(I purchased a 2015 CRV in November) This was a 2016 H-RV.Brent was good enough to call me when the specific vehicle we wanted became available. In addition, he was easy to work with as we had to coordinate our work schedules to get the deal done.I HIGHLY recommend Auto Park honda and Brent Mikell
kacpa
Jun 23, 2015
My current Honda Civic was purchased in November 2000. I do not buy cars regularly. Craig was very receptive to my numerous questions. I was confused by the lack of an ignition key and the use of the key fob. He explained these processes to me more than a few times.He was patient and thorough in his explanations.
orion9370
Jun 23, 2015
I thoroughly enjoyed the purchase process! Not only were they friendly, but also extremely knowledgable. A great quality car, with great quality customer service. A++++
Wayne53
Jun 22, 2015
My wife and I went to Auto Park Honda in Cary NC and a salesmen by the name of Gary Rawlins took care of us and it was a pleasure working with him on our lease.We knew what we wanted and he found a car that was just like we asked for and with in less then 1- 1/2 hrs we were out on the road with our new car.I bet your will be hard to find a dealer that can top that or a salesmen that nice.Wayne
jo
Jun 22, 2015
Charlie Bruce was extremely helpful when I came to trade in my 2015 CR-V with 2500 miles on that I had for less than 6 months. When I explained it was in an accident due to another party running a red light and caused more than 25% damage to the vehicle and I wanted another one, he volunteered to sell me the new one at cost. He helped made a transaction with no joy in it a little more bearable.
DiamondCRV
Jun 22, 2015
Great Service! Awesome Deal! Thanks for all the care and concern! My first experience at Honda Autopark was great with a first rate deal! Thanks John Escano for everything!
jarecki
Jun 22, 2015
It was my first purchase from Auto Park Honda. My salesman Ferrante Campbell was knowledgeable and helpful answering my questions. I didnt feel pressured to make a deal. So overall, I feel I can recommend Ferrante and his dealership to others.
Hondac12
Jun 22, 2015
I worked with John Escano! He gave me the best deal possible and really advocated for me in the purchase of my new Civic! It has everything I want and at the price I wanted. Overall, the staff at Autopark Honda was great! Very inviting and friendly staff.
2ndAccord
Jun 15, 2015
Our salesperson, Alexander Jacobson was knowledgeable, professional, efficient, and trust-worthy. Overall, he was pleasant to work with, and he provided excellent customer service. I would recommend him to others.
Suzieq103
Jun 15, 2015
Carly was extremely helpful and made the experience (what I anticipated as being very stressful) very easy to understand and enjoyable. She answered all my questions and made me feel very much at ease.
Wolfpack
Jun 14, 2015
Carly was a great salesperson and deserves 5+ stars! I honestly did not plan to buy a car today - I just wanted to do a test drive to see what I thought of the 2015 CRV compared to 2014. I was searching for a used CRV, but Carly got me such a great deal, I just had to buy it. Huge thanks to Carly and Vinnie for staying at least 2 hours past closing time - and never rushing me!
teq70
Jun 13, 2015
I am very skeptical about car shopping because of haggling between dealers and customers is so old and overrated. I did the research for my vehicle before even coming to the dealership and that's where my wife and I met Carly. Carly was very knowledgeable about the vehicle, and even brought key pointers that I missed when researching the vehicle. She is very motivated and funny also. I got to take a load off when purchasing my vehicle because she actually cared about what we were investing in. Thanks again Carly and Luigi. You definitely have our business.
mkwillia
Jun 13, 2015
Craig dealt with my hard bargaining skills with grace and provided very interesting conversation as well. He spent a very long time with us in spite of the fact that we made it clear that we were willing to walk away if we didn't get the deal that we wanted. I feel very satisfied with my experience with both Craig and the dealership as a whole.
Psp13
Jun 12, 2015
Jae Kim made the car buying process super easy and wasn't pushy at all. He knew his cars and was very helpful! Would Recommend.
atshes87
Jun 12, 2015
Wonderful experience in purchasing our new car. Jae Kim was a great help, and I would highly recommend him and this dealership to anyone whose looking for a great deal.
Miles
Jun 11, 2015
I bought a new honda accord. My salesperson Craig Nachsin was very helpful. He was very knowledgable of the cars and work with me until the end of the process. I would recommend purchasing your Honda has this location and ask for Craig.
dakota
Jun 10, 2015
I bought my last two new cars at Leith Honda, so when I started doing research for another one I decided to do my research and contact local dealerships online to request quotes for specific models in their inventories, and I just assumed everything would be mostly the same and I'd wind up at Leith again. Nothing against Leith, they were fine, but this time Auto Park Honda was not only the fastest to e-mail me back, but the only dealership to e-mail me back with the actual numbers I requested. The other dealerships just wanted to get me on the phone, which isn't what I wanted or asked for. That was a huge plus off the bat for me.Casey from the internet department was very helpful and quick to respond, and helped arrange a good time for me to come by in person.When I got to the dealership, Casey wasn't available, so Mike helped me out. Mike was outstanding, answered all my questions, worked his xxx off to show me what I wanted to see and then to get me the deal I wanted.When I need my next new car, I'm definitely going to start (and probably finish) at Auto Park Honda.
Coto423
Jun 8, 2015
Just leases an odyssey and its amazing! The seller garry was great honest and very patient w us! The process was soo fast def going back and recommending others
MR CIVIC SI
Jun 8, 2015
I couldn't have asked for a better experience when purchasing a new vehicle. Garry was very personable and honest about helping me with my decision for this vehicle.
MyHonda2015
Jun 8, 2015
Don Hillenbrand did an outstanding job in helping me find and purchase the Honda Accord. He was very helpful throughout the whole process. He listened to me very careful and answer the questions I had. Thank you, DonNorbert
bornemannjs
Jun 6, 2015
I worked with Charlie Bruce to select, and purchase my new Honda CIvic SI. He was beyond professional, and went above and beyond to extend every courtesy. I would highly recommend reaching out to Charlie for your next Honda purchase.
Repeat Customer
Jun 6, 2015
Jeff Fisher is an outstanding salesman with impeccable people skills. When my parents needed a new car, I recommended Jeff at Auto Park Honda. They were able to purchase a new vehicle that met their needs. Thanks again, Jeff. I will pan to see you when I need another new car!
Hoosier Tarheel
Jun 5, 2015
I recently purchased a new Honda Odyssey from Ferrante Campbell. He demonstrated excellent knowledge of the car and walked me though the purchasing process flawlessly. I highly recommend working both Ferrante and the dealership.
HML2015
Jun 5, 2015
Went looking for a used car. Brent Mikell helped me out. Used the most non-salesy approach I've ever seen. Listened to what I said and gave me options instead of pitching the most expensive thing on the lot. I walked out with a great 2015 Pilot. He has my loyalty as a consumer moving forward! Excellent job!
Williford
Jun 4, 2015
I recently leased a car with Auto Park Honda and had the pleasure of working with John Escano, Sales Consultant. John has a pleasant personality and pays attention to detail. He listened to me when I pointed out everything I needed in my new car and only offered me what I was looking for. John did not try to play any negotiation games like your typical salesman and only wanted what was best for me and my family. I will certainly visit John again when the time comes to purchase another car! Thank you so much John!!!
TGW
Jun 4, 2015
Shopped around quite a bit at all the local dealerships - in person and using internet, email, phone calls and kept coming back to Auto Park Honda in Cary. Craig was responsive, professional, and never pushy. Great experience through negotiations, Johanna in Finance, and talking with Charlie, Sales Manager after closing the deal. Everyone is very pleasant; plus you get free oil changes - what more could you want in a dealership! Save your time and shop here first.
fcox
Jun 3, 2015
John Escano did as great job with low pressure to buy. Presented all similar vehicles on lot and was very helpful. I will definitely recommend to others
Happy1
Jun 3, 2015
Chris was outstanding throughout the entire process Chris is a very genuine caring sales professional in every sense of the word. Highly recommended that anyone ask for Chris. He takes care of you. He listens to your needs and makes suggestions that are right on the money.
johngotahondacivic
Jun 2, 2015
I shopped online first, and at Auto Park Honda, John Escano helped me find just the car I was looking for. He made sure I was in and out on the same afternoon, keys in hand. Vinnie Ferrone in Finance also helped me come to a monthly payment I could afford, all while adding the extras I was counting on.
Amy P.
Jun 2, 2015
We have purchased several cars from Charlie Bruce and he is a delight to work with. He is always professional and wants the best for his customers. We drive to Auto Park Honda from North Raleigh just to work with Charlie. He is not pushy in any way and he goes out of his way for his customers. If you are looking at buying a vehicle, you need to go see Charlie Bruce!
Joe H
Jun 2, 2015
This was our second lease with Honda. Craig Nachsin was very professional and got right to the point. Really good experience today and we couldn't be happier.
CRVdude
Jun 1, 2015
Charlie Bruce was great! He assisted us with the purchase of our new CRV. The experience of working with Charlie was fantastic. I would highly recommend Charlie Bruce.
Ryan
May 31, 2015
Autopark Honda is great dealership with great service and I am very happy with my purchase 2015 accord sports (color black). Thanks to Jae Kim.
Lemmerson
May 31, 2015
I bought my first car with Charlie Bruce and he was AMAZING. I test drove the new HRV on a Monday and by Wednesday he had the exact car with all of the features I wanted coming in and the financing all figured out. It was a very smooth experience for a first time buyer!
BrandiH
May 30, 2015
Autopark Honda is amazing! I am beyond happy with my purchase of my 2016 Honda HR-V! Christopher Kinney was my salesman, and was the best. He was kind, understanding, easy to work with, and kept in touch with me every step of the way. We were waiting on a shipment of the new cars to come in...which is where mine was. The truck got delayed multiple times (not the dealerships fault), and there was no ETA of when it would arrive. Instead of making me wait and wait for my new car, Chris went above and beyond to find my new car at another dealership...and had it delivered immediately. Glenn was wonderful as well. In the waiting process when Chris was off (even though Chris was staying in touch on his days off), Glenn stepped in to help track the truck and I was so thankful he was willing to do that...because I wanted my new car! I would recommend Autopark Honda to anyone in the market...best customer service! When you go in, ask for Christopher Kinney!
cgao
May 29, 2015
Brent Mikell is very professional. He explained all the details of the car. And help us but not push us to buy the car. Very happy!
tchutto
May 28, 2015
John made us feel comfortable right from the start. He was knowledgeable about anything we asked on the Suv. We would definitely buy from him again
Honda01
May 28, 2015
Brent Mikell at Cary Autopark did a great job! The car buying process can be stressful, but Brent helped to make it easier for us and we are happy with the outcome.
Relieved
May 27, 2015
The salesman was the best. Knowledgable, and no pressure at all. He also is the only salesman that I have worked with in years in an auto dealer\service that didn't tell me I needed to rate him highly.
jmclaur1
May 27, 2015
I recently went to Auto Park Honda to purchase my vehicle at the end of my lease term. Brent Mikell assisted me with this and did a great job! He took the time to explain the process to me and made sure all of my questions were answered. I left completely satisfied with my experience and would definitely recommend working with him and this dealership.
jayhawk
May 26, 2015
I purchased a 2015 Honda CR-V today at AutoParkHonda. I was very pleased with the sales consultant, Jae Kim. Actually, he helped me purchased a 2012 Civic two years ago. I was so impressed by him, I came back again for another Honda vehicle. I will highly recommend him to anybody who is considering buying a car new or used. Jae Kim is very knowledgeable and patient. He takes time to understand my needs and always made me felt that he is on my side. Vehicle purchasing is a difficult task for me. All the decisions I have to make. Jae guided me through the path twice with highly satisfactory results. I have already told Jae, if I need a third Honda, I wouldn't do my business with anybody but him. I truly believe Jae poses a strong credit to AutoparkHonda. Thank you for making my experience pleasant!
ryanz
May 25, 2015
Thanks Jae Kim and Auto Park Honda! The whole experience went very smoothly. Jae was very honest and straightforward, which we appreciated. In the end we got the car we wanted in the price range we wanted, and it didn't take longer than a few hours.
Chuck
May 25, 2015
Craig was helpful, professional, efficient and courteous. More importantly, he listened carefully to my description of my goals. Because of him, I was able to meet those goals and get exactly the car I wanted in the price range that I was seeking. I would highly recommend him to others.
Bill Young
May 24, 2015
after searching 3 days for a car and finding one at another Honda dealer that they promised us but couldn't deliver my wife and I came in to Auto Park Honda 20 minutes before they closed. Malik Moss took the time to drive us around on a Friday night right before Memorial Day weekend to look at the inventory. Even though this meant him staying very late he was always professional and never rushed us or got irritated that he was there way beyond closing. We closed on a car in less than a day. I wish I had come here first instead of wasting 3 days of vacation at other dealers. Thank you Malik and thank you Auto Park Honda!!!
Michael Wilson
May 24, 2015
In and out in 2 hours with a gorgeous Honda Accord. Barbara and Johanna were amazing, pleasant and transparent with everything dealing with the sale. Both ladies were easy to speak with and worked hard at getting me the pricing was I was looking for - which they did! Terrific job ladies and when it is time to buy another Honda, Auto Park will be my only stop.
mleprince
May 23, 2015
I went in expecting to find a car for ~8000, but after a few dealerships, it was clear that those kinds of cars only get sold on Craigslist. Brent took me out on a ride with one of the newer cars and after riding a few cars, he showed me the 2007 Honda Accord. It drove extremely well, and only used by one previous owner. It was fantastic. I pounced on the deal, and after a bit of negotiating, bought at a fair price very close to KBB value. Only thing that I would add is don't be afraid to eat a bunch of popcorn!
aggiek62
May 23, 2015
I am a returning customer to this dealership and once again I was totally satisfied. Thanks to Jae Kim who made the entire buying process smooth and effortless that I was literally in and out of the dealership with my brand new CR-V. I am definitely recommending Jae Kim at Auto Park Honda to all my friends and family with a TRUST! I will be back and they can count on that!!
erps66
May 22, 2015
We had a great buying experience with Christopher Kenney at Auto Park Honda. As soon we arrived, he shown the car to us. He was knowledgeable and kind to explain all the car features. This was our first Honda purchase and certainly thanks to Chris certainly not the last one!
AmberC
May 20, 2015
Autopark Honda was awesome to buy my new Honda Pilot from. The salesman Jerlando Kasey was fantastic and not pushy. Very patient explaining and finding me the exact car I wanted. I came to the park looking Sunday and by Monday afternoon Kasey had found me the exact car I wanted and I purchased it. The financing and paperwork was relatively painless and hassle free. I would definitely recommend Autopark Honda!
chl343
May 19, 2015
Garry was great from the moment we shook hands. No pressure to buy, and he answered all my questions about comfort. Walked away with a great car. Looking forward to a great and long term partnership with this dealership.
JaneScarano
May 19, 2015
I've been purchasing Hondas from this dealership for years and the reason I keep coming back is because they are willing to go the extra mile. John Escano and Glenn Finkel were excellent in negotiating and making us happy.
mike h
May 19, 2015
I really cannot say enough about what a positive experience i had at this dealership. Alexander Jacobson was my salesman and he was very professional and helpful throughout the entire process. Whether it be answering all my questions or my many test-drives, he helped me through the process and i never felt rushed or pressured at all! This was hands-down the best experience and treatment i have ever gotten from a dealership. I felt at ease and listened to during the time.I can honestly say that i will be referring all my friends. Thanks again guys!
kyg0604
May 19, 2015
Mr. Jae Kim was very helpful in purchasing my very first car with Honda and I recommend him to anyone who wants to buy a car with Honda. I hope to come back in the future.
hondalover2
May 18, 2015
The dealership is a busy place, and can be a bit confusing, but everyone I have talked to there has been helpful and courteous. I was particularly pleased by the patience and helpfulness of our sales person, Barbara Yarber. She was able to find exactly the car we wanted, and helped us to negotiate a fair deal on it. I will definitely consider Autopark for all my Honda needs in the future.
Janet from Cary
May 18, 2015
We were so pleased with our experience buying our car from Auto Park Honda. Christopher Kenney and Carly Rickers handled the sale, and did an excellent job of explaining all the many features of the car, and answered all of our questions with the utmost of knowledge, professionalism and integrity. We have such a good feeling about the dealership. Everyone there is so enthusiastic about the Honda brand, and they made the car buying experience a pleasure with their attention to detail, and"can-do" attitude. Their pricing is competitive with other dealers, and the perks of buying a carfrom Auto Park Honda far outweigh those of other dealers.
annejohnson
May 16, 2015
Craig Nachsin helped me buy a Honda CR-V. He did a great job informing me about the car's features and was very nice to work with when the time came to buy. I am grateful to him for making my first car-buying experience pleasant and simple. I am extremely delighted with the purchase!
satisfied buyer
May 15, 2015
Charlie Bruce was just great to do business with. He answered my questions in a straight forward manner which I really appreciated. A good guy to work with.
R W Jones
May 14, 2015
BUT!!! Alexander was really a nice guy, honest, and accomodating. I have been in sales for a long time, and I was prepared to go through all of the trip falls of the sales process, but Alexander had a very comforting soft sell approached! He answered all my questions, offered his opinion when he thought it usefull, and in doing so allowed me to use my research to make an educated decision. It didn't end at the sale either, I am here at the dealership now writing this, because after leaving here with my car last week, I noticed two small scratches that we didn't see when inspecting the car. I called moments after leaving last week, and Alexander scheduled a time for me to come in, and let him take care of it.I was dreading stepping foot on a dealership last week, and now I could not be more pleased. I recommend doing your research, and then come in and see Alexander Jacobson!!!
Momof3
May 14, 2015
I was looking for a car for my 16 yr old son and I wanted something reliable and affordable. Christopher Kenney help find the perfect car at the right price. He was very helpful, professional, and a man of his word. I'm already a repeat customer to AutoPark Honda and it's because of the great customer service I receive every time I walk through their doors.
tdinapoli
May 13, 2015
As the title indicates, this is our second Honda purchase with Charlie Bruce. The reason it's our second is because our first was so good. Charlie is an absolute professional in his knowledge of dealing with people and his knowledge of the product he is selling. Since our first experience was just about a year ago we could dispense with the getting to know you routine. We took a test drive of the car we wanted and then got down to business. No tap dancing around. It took longer to do the paperwork then it took to agree on a deal. As good as our first encounter was with Charlie Bruce, this was even better. If you are in the market for a car, I highly recommend giving Charlie Bruce the opportunity to work with you. You won't be disappointed.
steve315
May 12, 2015
On 5/11, we purchased a new auto from Vince Miserendino. His expertise, fairmess., attention, couresty, and overall service was outstanding. Highly recommnend him. Overall we had a very posiitive experience.
alauer
May 12, 2015
Alexander helped us find the exact Odyssey we wanted at the right price!!! Had everything taken care of by noon and I was on the road with my new car.
BDave112
May 10, 2015
Have been thinking about purchasing a new vehicle for some time now to replace a vehicle that was old and had high miles. With kids we wanted to make sure we had something reliable and of course were looking at minivans. Had actually stopped by KIA and almost bought one but said hey, let me go around the corner and see what Honda can do (my wife really wanted an Odyssey). As soon as I got out of my car Raymond was there to welcome me. He was very friendly so I told him that I was interested in the Odyssey, didn't need to test drive or anything else, just needed to talk numbers. If the numbers were right then I would be walking out of the dealership the owner of a brand new Odyssey. It took quite a bit of back and forth and Raymond was a great negotiator, to the point that I almost walked out! However, he worked with me and was eventually able to get me right where I wanted to be on price, financing, etc. and the deal was done.It was then on to Vinnie from Naples! I love Italian people (my wife is Italian) and he was the nicest guy! Went through all the paperwork and he got me the best financing rate possible and even got my payment down a little more!I have purchased and leased many vehicles but the customer experience that I had working with Raymond and Vinnie was fantastic and when I am looking for a new vehicle in the next 6 to 12 months you can bet I am headed to Autopark Honda to seek out Raymond!Thanks a bunch guys!!!!
Proud CRV owner
May 8, 2015
This is the 4th car I have bought from Auto Park Honda in Cary . Our sales rep, Christopher Kenny, was knowledgable about all the features of the 2014 CRV that we chose. He was friendly and not pushey when showing us the car. The actual purchase transaction was easy and efficient. When the purchase was finished Christopher gave me the keys and introduced me to the functions of all the new features on the dash board , and paired my IPhone with my new car. Later that week he called me to ask how I liked my new car.I did my shopping on the internet before I purchased the car. I would like to say that it is the best site I found. It was easy to navigate and helped me find the right car for my needs.
chels87
May 7, 2015
Malik Moss was a blessing to us!! My husband and I went to the dealership not expecting to buy anything (at least that's what I thought) but just to browse and see what was available. We had already had our hearts set on purchasing a pilot but were still unsure about the timing. Malik was very patient with us. He listened to all of our fears, answered all of our questions, and fought tooth and nail to get us the deal we needed. I had not expected to be treated so well by a salesman. He definitely went above and beyond my expectations. I am so very pleased with the service we received and we will definitely be sending everyone we know in the market to go see him!
vbv2015
May 7, 2015
We decided to trade in our Odyssey and get a Pilot. We were on a short time frame and I had requested an on-line quote for both my trade-in and the new car. We then called Autopark and told them we were coming in. When we got there, Brent was extremely helpful in getting us in and out in less than 2 hours with great satisfaction!
Victor919
May 6, 2015
We made an appointment ahead of time, and the CR-V was ready for us to drive when we got there. John Escano was punctual and professional. He covered the bases providing clear facts about the vehicle and answered all our questions. There were no gimmicks. There was no pressure to upgrade to features we were not interested in.Negotiations went quickly. Instead of walking the offers back and forth to management, Autopark Honda uses a computer between John (and us shoppers) and management.Dealing with finance was also quick and painless. We declined the usual protection packages that dealers offered and did not feel like we were pressured.The only snag came (and it's a good thing) when the detailer noticed some defects in the factory paint. One of the managers offered to switch us to another (exactly the same) vehicle on the lot. After a test drive, the paperwork was re-done quick and our new CR-V was detailed.
Jenna
May 6, 2015
Chris Kenney made my car experience an absolute pleasure! He answered all of my questions and went above and beyond! Thank you Chris for making it such a great experience!
konglor
May 5, 2015
As a first time buyer, this was by far one of the smoothest experiences in my life. This was my first time purchasing a brand new car and the process was fantastic! The staff made me feel at home and answered all of my questions. My sales agent, Jae Kim was super! He was really detailed and made sure I understood everything before moving on to the next step. Mr. Kim is a fantastic communicator and advisor. I would highly recommend Jae to family, friends, and everyone else. Keep up the great work! Thank you for your help and time. I'm now a proud of owner of a Black Honda CR-Z 2014 with Navigation.
Nessy
May 5, 2015
My family and I just went through the process of buying a new Honda for my mother. It was not the easiest experience since my mom would have to be home during the purchase process. Jeff tried to make it as easy as possible. He was professional, courteous and knowledgeable about the process and car. We eventually decided on a 2015 CRV Touring model and my mom loves it! She especially appreciates the push button start, back up camera and power-lift gate given her arthritis. I believe she will enjoy this purchase for years to come!
CarBuyerMay
May 3, 2015
We found Caleb to be a very good help to us in making our car buying experience. We had also tried another dealer in the same auto mall and found the differences to be staggering. Auto Park Honda offered a much greater selection and customer service. This helped us make our car buying decision a lot easier.
Dabercro
May 3, 2015
We are the type that looked long and hard for a car over a very long period of time. We met with Garry Rawlins on several occasions to test drive several Honda models. He was very helpful and patient. He gave us all the information we asked for and did not pester us between visits. When we decided on a CRV the specific model we wanted was not on the lot and there were waiting lists of people looking for that kind. He tracked us down one that was in the build pipeline and got our name on it. When it arrived he made it simple to wrap up the deal and had it all ready for us. He was so nice to work with.
Nvkaragi
May 2, 2015
I walked in planning on just test driving a car. Came out with a vehicle. I guess I would say I'm happy. I think once I've graduated and started my full time job then everything will sink in. It was a good first time experience. The process is long though.
crohn12345
May 2, 2015
I recently purchased a new CRV to replace my old one. Negations were pretty straight forward. Worked with David Washburn, who was pleasant to work with! Overall a good dealership to buy a Honda from. I really like the new CRV - it rides very nice & lot's of nice features & well designed interior.
Ahmadcivicsi
May 1, 2015
I went to leith honda on capital serivce was awful but i went to auto park honda in cary they were amazing anthony was great ome of the best service i got
JohnSS
May 1, 2015
Excellent experience. No high pressure sales tactics. John's informational approach is most appreciated. And the 2015 Honda Accord Touring is a really nice car - great features, nice looking, good reliability and we have had good service from Autopark Honda.
D. Morse
May 1, 2015
I can't say enough positive things about Christopher Kenney and Honda. Christopher is by far the most amazing sales associate I have ever known. I've been a long-time customer with Honda and consider myself extremely lucky that Christopher has been my sales associate for the past 4 leases. His kind and gentle demeanor make the whole experience a pleasure. Christopher is excellent at what he does and truly stands by Honda. He is the epitome of what a sales associate should be like and I always enjoy working with him. For anyone looking to lease or purchase a Honda, Christopher Kenney is the man! I also enjoyed my time with Kain in Finance. He made the process smooth and quick and is a cool guy!
Honda 2015
Apr 30, 2015
Jeff Haight was my sales person, very nice and friendly, had a fun time talking with him. He was very knowledgable of the vehicle that I purchased. I would highly recommend anyone wanting to buy a Honda at Auto park Honda in Cary, NC. I was in an out with my new car in an hour and a half.
SK Apex
Apr 29, 2015
Purchased a new 2015 Honda Odyssey and due to the times I was at the lot I deal with Brent and Barbara and both are superb to work with. Both extremely knowledgeable about the vehicles and friendly to deal with. No pressure sales tactics, or trying to up-sell. Vinnie handled the finance and was thorough with the terms of easy to work with. Second vehicle purchased from AutoPark Honda and would recommend again.
Andrew Manzone
Apr 29, 2015
this past Sunday, our family traded in our 2012 Honda Odyssey for a 2015 Pilot. Jon Choi has been our salesman/consultant for both purchases. I can not say enough positive things about Jon and the GM at the dealership! Jon went over and beyond the call of duty to make sure we had the best deal and service. I also had the pleasure to speak with the GM and why Leith Honda is a great place to shop. We were never pressured once through this sale. Jon is like Family and one of the best character people around! We are so thankful for this whole experience!
Benhead12
Apr 29, 2015
Jae Kim came in on Sunday because I needed to buy before I went away! He new I was in a hurry so he literally ran around for me the whole time! He got me out of there on my 1st visit with a new car in about 3 hours. This included a test drive & trade. Got the deal I wanted with service I couldn't have imagined! Thanks Jae!
Markfour
Apr 29, 2015
I have been wanting a CRV for awhile and recently saw that Honda was offering an awesome deal on CRV leases until May 11. I contacted Autopark Honda to find out more information. Jon Choi worked with over the phone and had me submit a credit app which was approved. I then came into the dealership to trade in my old car and pick up my new CRV which was exactly what have been wanting a very affordable price. Jon Choi and Jai Kim made the whole process so easy for me. Highly recommend AutoPark Honda if you are looking for a new vehicle.
tschooler
Apr 28, 2015
Raymond was great in assisting us with our purchase. He was a no hassle / no haggle salesman, and a big part of our decision to buy from Autopark again. We had an internet quote from the dealer that he took without question and we were able to walk away with a great vehicle and a great deal.
soupysandy
Apr 28, 2015
I had a specific situation that I needed help on and knew exactly what I wanted. I loved that Jeff Haight understood my situation and got right down to the numbers with me, like I wanted. Then, Vinnie helped me get a great interest rate. The CRV is better than I even expected and I would highly recommend this dealership and Jeff.
Rebekaho124
Apr 27, 2015
I had a great experience! This is my second Honda that I have leased from this dealership! I would recommend this dealership to anyone! I love my new CR-V! ????
Ambular125
Apr 27, 2015
From time we got on the lot everyone was helpful! We got the very knowledgeable John Escano to help us with the purchase of our mini van. We were in a lease of a vehicle much to small with much too much to roll over and we HAD to upgrade. We test drove others but none compared to the odyssey or John! Thanks for making the deal happen John and Glenn!
cgsexton
Apr 27, 2015
Jae Kim was a great salesman to work with. Very knowledgeable and personable, not your typical pushy salesman type. Luigi in the finance department was also great to work with. I'd recommend Jae, Luigi, and AutoPark Honda to any of my friends and family!
Rnbeek17
Apr 26, 2015
It was first time buying a new car and Mark Yingling was so helpful and friendly. He was invested and genuine but never pushing me to buy. After I bought my car Mark took the time to sit with me in my new car to show how all the bells and whistles worked since my old car had none of them. Vinnie Ferrone in finance was very straightforward about my options and helped me choose the best ones for me with out trying to 'upsell' me. This team at Honda was so helpful in this process. I couldn't be happier with my car and my experience!
hegdes
Apr 24, 2015
We recently went back to Auto Park Honda to buy a Civic after buying a CRV last August. It was a pleasure and breeze working with salesperson Jae Kim. The reason we went back to Jae Kim was we do not feel like we are being sold a car by a salesman, who is pushy just wanted to sell the car to us. Instead, he makes us feel at ease throughout the whole process of buying. He is honest, knowledgeable, explained everything in detail and even set up my phone!! I cannot be happier with my purchase experience!!
SatCust
Apr 23, 2015
It was a pleasure working with the staff at Auto Park Honda. Car buying can be a nerve racking experience; however, not here. Left with the car we wanted and a price that beat our expectations.
Bajaj
Apr 22, 2015
I have been a customer with Auto park Honda for more than 10 years and the reason I go back is the customer service I get from them.My current sales person that I worked with is John Escano. He is a great person to work with. He explains everything in detail and is very honest.All other team members I worked with (Fianance etc.) are great and courteous.I recommend John and his team at Autopark Honda. Thanks!!!!!.
sandeep
Apr 21, 2015
I have purchased my first Van from Auto park Honda, Cary. My overall experience was excellent .My Sales Man Brent Mikell was extremely helpful making this purchase a memorable one. I would recommend him for any new customer-Sandeep
cargirl
Apr 21, 2015
After having experienced my old car breaking down on the side of the road for the second time ina week, I was looking for something dependable that I could afford. A family member referred meto Auto Park Honda regarding a lease but I wanted to look around and research a little first. I knew that I was going to check out this deal when I spoke to Brent on the phone. When I arrived, there was nodisappointment in service or kindness. Brent was very honest and down to earth and had personalexperience with the Honda brand. From start to finish it was a very pleasant experience. Thank youto the dealership and to Brent for making this a high point in my weekend. You come with high recommendation.
DukeAnnie
Apr 21, 2015
We were nervous about buying our first new car and were talking to many dealers in the area. AutoPark was by far the most flexible, nice, and easy to work with by far. We were so impressed with Carly, who did a great job of listening to us and getting to know us as people, rather than trying to sell us a car. That's exactly what we were looking for and were so happy to find it after visiting an area Honda dealership that was only interested in playing hardball with us. We had such a positive experience with Carly and with Joanna in Finance and were completely delighted to be treated as humans and not dollar signs. Henry was also wonderful and reasonable in helping us with some early price conversations over the internet. We are over the moon about the car and about finding AutoPark- we are already enthusiastically recommending the dealership to everyone we know!
hondabuyer1234
Apr 20, 2015
Jon Choi and the team at Autopark are always courteous and serviceable. They consistently have beaten any competitor price by far and I have bought 5 cars with them.
accord sport
Apr 19, 2015
I purchased my firs car - a Honda Accord from Autopark Honda. I would say this was the best experience I could have hoped for. I had called Glenn earlier before coming in and told him what I was looking for. He matched the price I had got from other dealership. I met Garry as soon as I came in. He is very honest and pretty fast in his work. I knew quite a lot about what I was buying and Garry gave his honest advice on some of my clarifications.I went in and within 2 hours I had the car in my hands with my loan approved at the best possible price (the same process took a week with other dealership with four times the approved loan interest rate).It was a very pleasant experience overall.
adriennenc
Apr 19, 2015
Jon Choi greeted me as soon as I arrived. He was very kind and thorough the entire time my family was there to purchase my new car. He anticipated my needs before I could barely even verbalize them. I couldn't have had a better experience!!
mikem tennis 25
Apr 18, 2015
My Salesman was Ferrante Campbell and I was very impressed with his knowledge of the hybrid model. He supplied me with a lot of specific information about the hybrid car. It's very important to me that the Salesman understands his products. He was very courteous and friendly during our discussionI felt like both Ferrante and the Sales Manager treated me fairly and we purchased the car feeling that we received a fair deal on our car. Ferrante worked with my wife and I when we picked the car up and explained in detail the operations of the car. I would highly recommend this dealership and Ferranti. My interactions with Glenn Finkel (Sales Mgr) and Luigi Galeazzi (Finance) were also relaxed and enjoyable
Winnie
Apr 17, 2015
I had a friend who purchased a 2015 Honda CRV and worked with Chris Kenney and then referred me to him. I was skeptical because I wasn't sure if I was ready to purchase and didn't want the full court press. Well, I was pleasantly surprised, Chris was exactly as my friend described him. Knowledgeable, friendly, laid back and not pushy. Dropped by on a Saturday and picked up my new car on Tuesday. Very pleasant experience!
marmie
Apr 17, 2015
Just bought a new Odyssey and had a great experience! Erik Lutz was my sales person and was wonderful to work with. I couldn't be happier with my purchase.
mark levin
Apr 17, 2015
Jae was outstanding in answering all my questions about the CRV. He's very knowledgeable, efficient, and polite - could not ask for more from a salesperson. I had not owned a new car in a long time, and Jae carefully described the car's important features. He never hesitated to give me all the info I needed to make a decision.
Gnuchoice
Apr 16, 2015
The lease was up on my 2012 Honda Pilot and I liked the Honda spring sales event, 0 down offer on a 2015 Honda Pilot SE. I was greeted at the front door by Raymond Page. I told him I was interested in the lease deal and that I also needed to leave the dealership by 4:00 pm. Raymond was great! He took me on a test drive and hooked me up with the deal I asked for plus an extra $1000 credit for being a repeat Honda customer. We had signed the lease papers and I was out the door at 4:30 pm.
Pilot
Apr 16, 2015
Working with Caleb Elks was a Great experience! He was very friendly and professional. Thanks to everyone at Auto park Honda of Cary. The Hiles Family
Marysmom
Apr 16, 2015
I had not really considered a Honda before-always went with the US automakers. So many Hondas are on the road with happy customers I had to give it a try. I was greeted by Raymond Page at the door. Over the course of my buying experience, he helped me to understand the Honda features on the Odyssey and made me comfortable knowing I had picked the safest and most reliable vehicle for my family. He made the entire transaction easy for me to navigate, negotiate and complete. My mom liked him and the Honda so much she wants to buy one now also!
jimmyc
Apr 16, 2015
I needed a used car, was really busy with work and could not drive all over looking. Though I needed a used car due to some financial maneuvers, I do intend to buy new in a year. So my thought was to give it to a salesman and eventually what I wanted would appear. I have not gone to a dealer in ages. I selected Autoparkhonda and drove up and got linked with Vince (a fellow Italian:) All I can say is I am very happy. Vince was superb, he was patient, the car/price eventually came to me and I will always recommend Vince and autopark to everyone. I fully intend and want to give Vince my new car purchase when the time comes. Thank you AutoparkHonda!-PS: I LOVE the car!Jimmy Cioe
Alord7028
Apr 16, 2015
We had a wonderful experience working with Peter Gazzard. He was professional, polite, and attentive to our specific needs. He answered all our questions in a satisfactory & timely manner. We were most impressed with Peter because he did not harass us with daily phone calls or E-mails- a practice that is annoying and was used liberally by your competitors. Kudos to Peter who is a terrific salesperson!
MichaelScottPaperCompany
Apr 15, 2015
First I used TrueCar to get a good bit of the MSRP negotiating out of the way, as well as pre-approved financing from my credit union, as I've read about the intimidation and hassle of haggling with dealers online. This is the first time I've bought a new car, and I couldn't be more satisfied with the experience. Casey from AutoPark Honda responded to my TrueCar inquiry with a very reasonable quote ($2.5k below MSRP) on the Honda Civic EX that I ended up purchasing. Vince Miserendino greeted me with a smile and a firm handshake and did not try to sell me very hard on upgrading on anything beyond my comfort zone. He described and showed the different trim levels and got to understand what I was looking for and went over a plethora of the Civic's great features. I'd researched them carefully online before I ever came to the store, and he still showed me a number of things I had not come across. He was very honest, straightforward, and practical. There was no pressure during the test-drive and getting acquainted with the Civic.The negotiations, even, were not high pressure. I intended on walking away and shopping around before committing to make sure that I got the best deal. But Vince was very patient, and we were able to negotiate a price on my trade in that made the numbers work for everyone. We only ended up a few hundred dollars from my "ideal world"scenario, and I ended up with a bargain. Vince will take great care of you.I worked with Kain in Finance, and he was very professional as well. Both Kain and Vince stayed until nearly 11pm for me to seal the deal that day (I got there around 6:30 and they closed at 8). They both gave me their cell phone numbers and are eager to help me, even after the sale is finalized. I couldn't have asked for a much better first car buying experience!
happygirl
Apr 15, 2015
Jae Kim made my first car buying experience very comfortable and enjoyable. He explained each step thoroughly and never made me feel pressured to make any decisions. He was patient when teaching me how to use all the wonderful features of my new Honda CR-V.
HowNeatIsThat
Apr 14, 2015
If cars could talk, they would say "AutoPark Honda is like car day care". I'm sure it was sad for everyone to see the little Fit leave the nest, but it's moving on to bigger and better things and I could not have done it without the help of Luigi and Jim.Thanks for an enjoyable experience, fellas!
Gdavis99
Apr 14, 2015
Multi point inspection? I think not. On March 20, 2015 my wife brought her 2011 CRV in for routine 5K service. The oil was changed and the wheels were aligned. Of course we are always glad for the free multi point inspection which includes a simple battery check. She paid and left feeling confident that all is well. The very next day while doing errands around town the CRV would not start, stranding her. AAA checks the battery. It reads less than 8 volts. Dead. We bought a AAA battery on the spot and she drove over to Auto Park Honda. "Oh, sorry" the service person said. "Guess we missed it." "I'll tell my boss.". Well, tell your boss this:, you lost a long time customer. In case any of you read this the invoice reads: customer #3721834; unit #CH52041.
Yan
Apr 14, 2015
John Escano did the best job for helping us to purchase the new 2015 Honda Odyssey at Auto Park. We would recommend him to everyone!
Jennifer757
Apr 14, 2015
Was unsure I what kind of car I wanted. They were patient and through. Bought a pilot. Had a great experience. They were great to deal with! So pleased with my new car.
shabad
Apr 11, 2015
My hat's off to Christopher Kenney at AutoPark Honda. I leased my first Honda accord, and I must say that Chris would be the only salesperson I'd reach out for my next Honda purchase or lease. His calm demeanor, professionalism, no hassle, no pressure attitude is second to none. Thanks a lot Chris for making me feel welcomed to Honda.
salmanafzal
Apr 10, 2015
Yesterday I bought my 4th car from this dealership. It was a great experience, Caleb was very helpful, he worked hard to make sure we got what we asked for. He did not pressured us like most of other dealerships do. I would recommend Caleb and Leith Auto Park Honda dealership to everyone. ThanksSalman
4J's
Apr 10, 2015
Craig & Carly were great to deal with! They went "above and beyond" our expectations to help us get the best deal possible on our new CR-V. We left feeling like they genuinely wanted us to be completely satisfied with our purchase. We shopped around at other dealerships and talked to many other sales people while trying to decide which car to buy, but we couldn't have asked for 2 better people to help us than Craig and Carly. We also had a great experience while dealing with Glenn, the manager. He is very personable and deals great with customers... even the aggravating ones like my husband :) We will definitely recommend you guys to anyone we know in the market for a vehicle!
jparrott
Apr 9, 2015
My experience at Honda in Cary was exceptional. Brent went beyond expectations to get me in a car at the price I was looking for and that was perfect for me. He define made car buying easy and affordable.
orange_dude
Apr 8, 2015
This is my second time working with Jae Kim. This was for a soon to be end of lease that we bought with Jae several years ago. He was so helpful and patient with my thousands of questions and analytical thinking about numbers. In the end we ended up with what we thought was the best deal for our family.Even after our first purchases a couple of years ago every time we talked to Jae about questions he was always quick to answer.Thanks Jae!!!
Schlojam
Apr 7, 2015
Casey quickly quoted me a price for the CR-V I wanted and then Brent sold me the vehicle at that agreed upon price. No funny business. Great experience and look forward to future dealings with that dealership.
jillm216
Apr 6, 2015
Great experience and service, thanks to Michael Tuck, sales! I visited Honda for an end-of lease analysis, and Michael helped me figure the best plan-of-action for my needs. Thanks to him and his patient and exceptional customer service, I was able to turn in my lease and buy a new car, all within my budget. He was great to work with, and took the time to explain everything to me (sometimes more than once!). Exceptional experience at Honda in every way, but especially because of Michael!
Fcooper3
Apr 6, 2015
John was very friendly and helpful. He knows a lot about Honda cars and is very passionate about the product he sells. Helped us make the best choice for us.
Ashlee_Danielle
Apr 6, 2015
I purchased my first Civic Si from Auto Park Honda in Cary back in 2010. I was a 23 year old college student working as a waitress with no co signer and they were the first dealership to actually take the time to run my credit. I was ecstatic to purchase my first car by myself with them. My second Si I purchased from another dealership and regretted the decision almost immediately. I am happy to say I have just purchased a 2015 si (MY THIRD!!!!) and I knew it needed to be from Auto Park Honda. Codey Newman helped me through the purchasing process and he was great! He was knowledgeable about the features of the vehicle and very very patient with all of my questions! He was able to answer every question I had and took the time to explain the different fees associated with purchasing my new vehicle. He did everything he could to make sure I was comfortable with my new payment and did not pressure me into agreeing to something I was not comfortable with. I truly appreciate the time he took and patience and friendliness he showed. I will not make the mistake of going to another dealership if I ever decide I need a fourth si, and I will certainly send my friends and family when the time comes for them to purchase a new vehicle!
nmp316
Apr 5, 2015
I was in a bit of a jam with my previous car breaking down unexpectedly and I needed to purchase a new car fairly quickly. I knew Honda was known for its reliability, so I thought I'd give it a chance. I worked with Ronny, who was the PERFECT salesman for me. He was very knowledgable, friendly, patient, and NOT pushy. He made my process so easy! The Honda dealership was clean, everyone was nice, and I'd definitely go back there again.
Emily
Apr 3, 2015
We had a great experience! We were expecting to be pressured the whole time but when we got there we were treated very well. It didn't even feel like we were being pressured at all. They were reasonable with their negotiations and we were able to meet at a price that worked well for both of us. It's also an added benefit that there's free coffee and popcorn as you wait!
kfl2015
Apr 1, 2015
About 6 months ago, I was a first time car buyer. Chris Kenney was highly recommended to me from someone else. Now I wanted to take the time to recommend him to everyone else. Chris Kenney was AMAZING. He made my first car buying experience very easy and comfortable. He was more than patient with me whether it was me asking questions or me having first time car buying fears. He was not in any hurry to get me to drive off the lot until I found the car that was perfect for me. GREAT SERVICE! and I was back....6 months later when I got into an accident and my new car was totaled. I called Chris and he was able to get me into 2015 Civic in just about a week. I appreciate Chris's help with all of my car buying experience. Will be back, hopefully not too soon. But I honestly would recommend Chris to anyone. I also wanted to shout out Vinnie Ferrone, who was the finance person for my first vehicle. He is too a God-sent and I wanted to say thank you!
CJE
Apr 1, 2015
I first became acquainted with Auto Park Honda in 2011 when I purchased my first V6 Accord with Navigation. I had looked at four of my top five new car choices that day (Lexus IS, Avalon, Camry, and Maxima) before happily ending at Auto Park Honda. My reason for choosing this car was not only because it had all the bells and whistles I was seeking but because of a most exceptional salesperson Jon Choi. Jon is not just a knowledgeable and professional salesperson but he is a very good guy in every aspect of his life. Whenever I had a question about my car, I could call and he would always respond. So, Jon and I have continued to touch base over the past three years when I was having my car serviced. And, by the way, there is no better service department than the Auto Park Honda team. On my most recent regular servicing appointment, Jon and I were chatting about the new 2015 V6s. We took a spin and I traded my 2011 for 2015, just like that!! When I picked up my new car a few days later, Jon took me through my tutorials, loaded my iPhone, and music and as is his nature, said to call with any questions. There is a lot of new technology on this car and yes, Jon is patiently on the other end of the phone! I will wrap this up by saying, that everyone I have dealt with at Auto Park Honda has been professional, friendly, accommodating and efficient. Thank you for the exceptional service.
Susan & Dan
Mar 30, 2015
Although the paperwork process takes way too long (it always does when you buy a new car), we were happy with the process. We had negotiated the specific car we wanted with the Internet sales person, Laura Robinette. When we arrived at the dealership we were assisted by Barbara Yarber, she was very knowledgeable, friendly and showed us how to work all of the digital features.
AJP
Mar 30, 2015
Brent Mikell was a very helpful, honest, reliable sales person. He was able to get the exact car I was looking for, for the exact price I was ready to pay. He kept me informed without being overbearing, and never tried to steer me in a different direction. I would highly recommend Brent and the Auto Park Honda dealership.
bsummers76
Mar 30, 2015
Brent was just what we needed. In a long search for a used car or possibly leasing a new one, he was a breath of fresh air to help guide us to the right place. He gave the answers we needed to make us feel at ease about the lease option. He was straightforward with no gimmicks or games. It was a pleasure from the first handshake. I would return to work with him at anytime and would recommend him highly to anyone looking for a new or pre-owned vehicle!!
hal123
Mar 30, 2015
We had been looking for several weeks at different Honda dealerships for different models we were interested in. For some reason it just didn't feel right with either the dealership or the salesperson. When we came to AutoPark Honda we were first met by John Escano. He made an immediate positive impression by his genuine appreciation for our coming to AutoPark Honda. John was very knowledgeable of the different models and took a keen interest in what our needs were and what we were looking for. He was very patient and diligent in all his efforts without every seeming pushy. He was great to work with and we would recommend anyone to work with John, we know we will. We were very happy with the process although the paperwork portion takes way too long.
judah13
Mar 30, 2015
just bought a brand new car from jon choi at honda auto park in cary. gave me a great deal! great service! will be back!
Panther mama
Mar 29, 2015
I have leased three vehicles with this dealership, and can't say enough about their consistent quality customer service..Garry Rawlins gave me good advice on making my lease purchase..even saving me money each month. He goes above and beyond to provide the customer with low key, but very knowledgeable, sales advice. I would definitely work with him again. And Glenn Finkel makes working with Honda a pleasure.I love my Honda Pilot!
V0910K
Mar 28, 2015
Patrick showed us different models and features on the new Honda Odyssey. He answered all our questions and told us about things we hadn't considered. He was very professional. Patrick and Kain worked with us to get us the financing we need with the options we wanted. The whole experience was relaxed and wonderful. Every staff member we came into contact with was professional and friendly, even the receptionist when we brought the car back to be Simonized. Highly recommend Patrick Hare and the Honda team!
kim
Mar 28, 2015
My husband and I dreaded going to look at new cars. With the exception of two luxury cars we purchased in the past, we've always experienced pushy, obnoxious car salespeople that made the experience of buying a new car quite uncomfortable. Every step of the way in which we were treated here was not only exceptional, but even fun mostly in part due to our sales person Ronnie Davis. We were just going to look at cars and ended up buying. Really recommend this place and their exceptional customer service.
sydgarrett
Mar 28, 2015
Excellent experience with Brent Mikell. Knowledgeable, friendly and professional. He had to locate the exact vehicle we desired from another dealer. It was exactly what we desired. Transaction was completed smoothly and quickly. Excellent job.
akmuluku
Mar 27, 2015
Sales staff was quick and helpful. Reasonable pricing and explained everything very well. Pre-sale checkup went very well, and took care of some specifics when requested. Thank you!
Wayne Stanley
Mar 23, 2015
This is the way car buying should be. My wife and I purchased a Honda Accord last week from Auto Park Honda. The salesperson was Ronnie Davis. Ronnie was an absolute pleasure to deal with and made the buying experience very easy. I highly recommend the folks at Auto Park Honda for your next car purchase.Regards,Wayne and Angie Stanley
joemartinez316
Mar 23, 2015
I wanted to take the time to thank Brent Mikell for his assistance with helping me track down and purchase our new family car (Honda Odyssey). I couldn't be happier with the experience or vehicle, nor could my family. Brent was very helpful and honest with me and thankfully held the car through the night because 2 other potential buyers wanted it the next day. I feel we got a great deal on the vehicle and I am very grateful. Thank you Brent and Auto Park Honda. Very satisfied customer here!
abcolli2
Mar 22, 2015
John and Henry really helped facilitate my buying experience. I initially searched for a while for an Accord and found the one I wanted via their internet service. There was a pretty effortless communication with Henry who helped meet the price I was looking for through online communication and set up a test drive. John meet me on the lot and made the buying process easy. Test drove the vehicle and it was exactly what I saw online and purchased it shortly there after. The service was friendly and respectable. Never were they pushy and tried to push services on me that I didn't want. I will definitely buy another Honda in future from them when the time comes!
SumitDutta
Mar 22, 2015
I recently purchased a 2015 Honda Accord EX Manual from Autopark Honda, Cary. I was assisted by Brent Mikell, who was very helpful throughout the process. The best part was that It was not like the usual experience you have in a dealership, where the negotiations get heated up and the dealer is just trying to rip you off. Overall, very satisfied with the experience and will recommend Brent and Autopark Honda, Cary if anyone is looking to add a Honda to their family.
LC
Mar 20, 2015
My first car purchase was an exceptional experience! I purchased a 2015 Honda Accord Sport. My salesman, Michael Tuck, was very kind and extremely accomodating with my schedule and had everything possible without me prepared, worked and waiting for me. He did not pressure me and was very knowledgeable about the vehicles and processes. Seamless process! One of the managers, Vance, was very helpful as well-he worked a very fair price and took care of me as the customer. The main thing that goes the furthest is that they both seemed pleased to help me.
AJ
Mar 20, 2015
My husband & I bought our 3rd honda from AutoPark Honda in early March! This time our salesmen was Brent Mikkell! He was great! He was very personal & very patient with me. He answered every question we had honestly & right away. We had another great experience with all the staff at AutoPark Honda!
Alan412
Mar 20, 2015
I worked with the team online and Malik understood that I didn't want to be there a long time. He did everything he could to minimize my time in the dealership.
phsoo97
Mar 17, 2015
I bought Honda CR-V last week and am really satisfied with my new car. Our family thoroughly enjoyed with Jon Choi who was extremity helpful, no pressure and very informative. He explained in detail about every thing. Also, I did not spend too much time to fine the car I want. He suggested very reasonable price for me. Overall, we are really happy with a new car and I would strongly recommend Autopark and Jon Choi other peeple.
Thunderbear5566
Mar 17, 2015
We came into the dealership looking for a used truck. We worked with salesman, Christopher Kenney. He is very friendly, nice, and knowledgeable.. I told him the situation I was in and looking for a used truck. He told me he had a 2012 Honda Ridgeline on the lot. I took the truck for a test drive and I liked it very much. I told Christopher it would be a few days before I could purchase and he was able to hold it for me. I was incredibly impressed and grateful to both Christopher and the dealership for their willingness to work through my time line by holding the vehicle I really wanted. I came back and made the purchase with Christopher. We enjoyed working with Christopher very much and will happily come back to purchase future cars with his help. This Honda dealership really went above and beyond to help our family and Christopher was key to this deal. Keep up the great work. I am one very satisfied customer with Honda.
marky10
Mar 17, 2015
We purchased a 2015 Honda CRV EX-L, Jae Kim was easy to work with. We used true car app and Autopark Honda hondered the quote. This is the seconfd car we have either leased or purchased from Him and the d3ealership....very easy car buying experioence.
FaithB
Mar 16, 2015
I had a great experience, even with my 6 year old daughter at my side. Robby Davis was very friendly and answered all of my questions and my 6 year olds ??
Michael C.
Mar 16, 2015
Chris found my wife and I the perfect Pilot. I've owned Honda's in the past but this time around it is the absolute best. We got a great car at an amazing price! Everybody was super helpful and friendly. Chris was the most professional, courteous, non-pushy sales rep I have ever encountered. He makes you feel like he's your dad helping you buy your first car all over again. I would highly recommend this dealership, and especially him as your rep.
odysseyownerNC
Mar 16, 2015
We had a great first-time experience buying a used car at Autopark Honda in Cary. Hassle-free! Jim Cirimele is an excellent sales person, very knowledgeable and made the process seamless. He is very experienced and has great customer service. He spent a good deal of time showing us the ins and outs of the car we purchased, which was very helpful. I would highly recommend working with him if you are looking for a car at this dealership.
ashleycorkwell
Mar 14, 2015
I went to the AutoMall on the recommendation of a friend. Once I looked online at the prices, I decided I was better off buying new from the dealership and getting the warranty than I would be buying used from Carmax. The second I pulled in, Michael Tuck was there to help walk me through the process. He was very helpful, easy to talk with about what I wanted in the car, and very knowledgable. He helped me decide on the best car and gave me the best rate I could get, 1.9 APR and even gave me a great price on the car and my trade-in. During the week, he was easy to contact and ask questions about the buying process, and very quick to respond. The offers that the dealership has for their cars is outstanding. Free oil changes for the life of the car, massages and manicures while you wait, just to name a few. Once we made it to the purchasing part, it was quick and easy. Don Rigsbee was very helpful and worked with me to get the most of the purchase, including options for covering the computers in the car, the tires and wheels, and a coating on the car to prevent wear for the life of the car. I told him a price, and he worked with me to get the monthly payments to a good and comfortable point. Overall, I would highly recommend buying a car, new or used. from Auto Park Honda. As this was my first car buying experience, I was very impressed and put at ease by the professionalism and friendliness of both of them.
ahall78
Mar 14, 2015
If you are looking for a new or used Honda, Ronny Davis is an awesome sales guy! He was very friendly and helpful in picking out my new car! Everyone at Auto Park Honda friendly and helpful and made the car buying process go smoothly.
rwolfApex
Mar 13, 2015
The BEST car purchasing experience I've had in years! The staff at Autopark Honda treated me like a customer should be treated and were very straightforward and didn't play games with me. We came to a fair deal very quickly and there was NO pressure. Carly Ricker was my salesperson and she was very knowledgeable and friendly. Sales Manager Glenn Finkel was extremely thorough and made sure that I understood all elements of the deal.
GarnerNC
Mar 13, 2015
Brent Mikell and everyone we worked with at Autopark Honda made our car buying experience very easy. I would definitely recommend anyone looking to buy a Honda to stop in and talk with him.
sdratwa
Mar 13, 2015
This is the 3rd car I have leased from Christopher Kenney at Autopark Honda. Christopher was very honest about the price and availability of the package and color of the CRV we wanted. He gave us an incredible deal and even managed to locate the car we wanted weeks earlier than the one we order was to come in. I shopped around and no one was honest about when or if they had the car we wanted or could match the deal we got. In future I will just come back to Christopher when we lease the next car. It was a great experience and Christopher was very knowledgeable about Honda and all the features.
PilotMamma
Mar 11, 2015
My husband and I visited several dealerships where the "vultures" were on the prowl. Larry was respectful, funny, and down to earth. Although we love our new car, we ultimately decided to buy from Auto Park Honda because of Larry.
mjblaz01
Mar 11, 2015
Went in after work just to test drive a new Odyssey. They impressed us with their price and ability to come to work within our budget. Gave us a fair price on the trade-in and had what we wanted in stock. Few hours later we drove away in our new minivan. Jeff was very open to help us in any way without pushing us to make up our minds
CaryNC
Mar 11, 2015
I went to buy a used car today expecting it to be a long and stressful process, however when I got to the dealership I met with Anthony who was so incredibly helpful. Right off the bat he was very friendly and gave me many options within my price range. I couldn't have asked for a better salesman and I would recommend him, as well as Autopark Honda, to anyone in need of a car.
Raechel
Mar 10, 2015
Really excited to own my new Odyssey. John Escano was very patient with us when we had to make adjustments in how much Odyssey we could afford, and we really appreciated it! We never felt any less important when we had to drop down a level or two!
Johnlaw1
Mar 10, 2015
My salesperson barbara yarber at Cary honda auto mall was great although the car I traded in was worth more as tax value than I receivedbu everything else was positive.
John Marquis
Mar 10, 2015
On February 27th we purchased a new Honda Fit from Garry Rawlins at Auto Park Honda in Cary NC. We received an excellent price, and an excellent buying experience. The entire staff completed the purchase and financing in record time. I look forward to taking advantage of the free oil changes.
Amardeep Bajaj
Mar 7, 2015
I went to the dealership to see if I will be able to trade my leased car to get a used Honda Pilot.John Escano helped me with getting the car I wanted. Actually I got way more than I had expected. John was very kind and patient enough to understand my needs and kept on working with me until we reached an amount that I was good with.I will recommend everyone to make sure that they call John for their car needs.Thanks John!!I would also like to thank Johanna Que who worked with me patiently to get my finance taken care of. She went over the board by working on her off day to get my finance approved.
mtnview4me2
Mar 6, 2015
I was fortunate to have Ferrante Campbell assist me with my recent CR-V purchase. Ferrente was extremely knowledgeable and very professional. He is to be commended on his explanation of all the CR-V features. He turned an experience I generally dread into a pleasant one. Auto Park Honda is fortunate to have Ferrante as a sales representative.
Jdawg
Mar 5, 2015
Great experience doing business with Jeff Haight at auto park honda. Me & my wife got the vehical we wanted, at the price we wanted to pay, and got a great price on my trade. Highly recommend this dealership
enderbyfx
Mar 4, 2015
Good experience overall. I used the internet pricing and compared with other dealers. They are not the lowest at first look, but I believe they are the most straightforward and honest with their pricing - no surprises at all. I have always found the Autopark sales people good to work with and low pressure. I actually enjoy what is for me a painful task at most other dealers. I have only gone to other dealers when the Honda brand does not have exactly what I want for a family member, but always end up here for Hondas. I have purchased from Honda Autopark since 1998.I like the lifetime oil change idea.My only problem this time - the auto prep work was not quite complete. I had to return to the dealer the next day since they forgot the floor mats (I did not notice), although they took immediate care of the problem. One tire showed low on the dash before I made it home from the dealer. The other tires turned out to be 4 to 5 lbs low. I certainly would not expect the sales staff to check the tires, but it should be part of the prep in service.
mchenatnc.rr.com
Mar 3, 2015
Raymond Page was my salesman, he was a great person to work with! He was so knowledgeable and respectful and gave me the information I was looking for about the car I wanted. Casey Robertson was my Internet Sales Coordinator, she sent me the quote a promptly, and answered my questions via e-mail. I had a more than wonderful experience at Autopark Honda! Huang Chen
rinky
Mar 2, 2015
I had a very stress free experiance with Jae Kim . He was very knowledgeable on the car which we were looking for. Not pushy about buying the car . overall I had a good experience.
drewdipaolo
Mar 2, 2015
I inquired about a used Honda Pilot I found on Auto Park Honda's website. Casey Sessions from Internet sales matched me up with salesman Chris Kenney and I was immediately impressed upon my arrival to the dealership. Chris took me for a test drive and explained all the features of the vehicle since I was unfamiliar with the voice and navigation commands. Chris Kenney is very friendly, knowledgeable and professional. My experience with him was very casual and I didn't feel as though I was speaking with a typical car salesman, it was more like dealing with a friend. Chris did not pressure me at any time nor did he use any tacky sales pitches. He worked with me and made me feel comfortable with my purchase. I have zero regrets and I will definitely work with Chris Kenney again for any future Honda purchases.
Zooman
Mar 1, 2015
He is a credit to your dealership! Every Honda dealership should have a sales person like JAE. Thank you for all your help again Jae, you are awesome!
priyathamkonda
Mar 1, 2015
Brent Mikell has provided us one on one assistance throughout our new car purchase process with facts (and no fluff) and keeping the interaction clean and realistic. He was available to answer all of our questions via phone/text at all times during the purchase process. Although the car's price was a bit higher than our budget, Brent had worked with us to bring it down as close as possible to our budget without any kind of pain staking negotiation. He stayed in touch with us after the purchase and made sure we were satisfied. We definitely recommend working with Brent Mikell at Auto Park Honda for automobile purchase.
Civic owner
Feb 28, 2015
Mr. Kim is both knowledgeable and courteous. He made himself readily available and spent ample time to ensure we were comfortable with the entire sales process.
samsdad
Feb 28, 2015
David washburn made this the best over all car buying experiance that we have ever had. The process was smooth and David had us out in no time.
lbp1001
Feb 27, 2015
I purchased a 2015 Honda CRV at Autopark Honda of Cary. I worked with Michael Tuck who made my experience the best. Highly recommend working with Michael Tuck at Honda of Cary.
kevinrealtor
Feb 26, 2015
We purchased a 2015 Honda Accord at Autopark Honda in Cary. We worked with Charlie Bruce over a period of a few weeks and he never pressured us to make a decision. Once we decided on the vehicle we wanted, Charlie got the car for us quickly. The process was very smooth and it was a pleasure to work with Charlie. I would highly recommend Charlie Bruce and Autopark Honda.KevinApex, NC
kitkat
Feb 24, 2015
Ferrante Campbell was extremely professional. He certainly made the car buying process a pleasurable experience. I highly recommend Ferrante for your next purchase at AutoPark Honda.
Cathleen
Feb 24, 2015
Mark Yingling was great!!!From the moment I walked onto the Honda lot I was impressed with the professionalism, class and courteous guidance and help I received in the purchase of my vehicle. I was at all times treated with respect and provided with knowledgeable input that assisted me in making my decion. The closing of the sale was quick and painless. Thank you Mark and Autopark Honda!
g8trmac
Feb 24, 2015
Mr. Washburn and the entire sales team provided us with a quality buying experience. Their knowledge, patience and professionalism in the buying experience was second to none. I especially appreciate the Johanna in finance, whom saw my rate from another provider and beat that rate by several percentage points. Thus saving me even MORE money! I'm proud of my purchase, but even more thankful for David and the team for such a great buying experience.
1bruce1973
Feb 23, 2015
The staff at Auto Park Honda made the process of buying a new car stress-free and comfortable. Jae Kim and Jon Choi were professional, friendly and personable and both made sure I was satisfied. Their professionalism and knowledge of Honda products made me feel confident in my purchase. I would highly recommend Jae and Jon, as both were wonderful associates to deal with throughout the entire process. Kain Schenk in finance made sure I got a payment plan and warranty tailored to my needs. I left Auto Park Honda knowing that my business was appreciated. I will definitely be back!
non
Feb 23, 2015
Mr Jim Cirimele is a wonder full sales person with a great knowledge friendly willing to help. very polite with excellent experience ,I would recommend any body who wants to buy Honda Teame agebretinsae
hondamama
Feb 21, 2015
We actually put off buying a new car because we didn't want to deal with the high pressure dealer. Checking online makes the process easier as you can see what cars are available. We went to AutoPark Honda after visiting another high pressure dealer previously. We found Brent Mikell and his non-nonsense, tell us what we want to know sales philosophy. He took the time to answer all our questions and was patient to our needs without the corny sales stories which you can spot immediately as fake (i.e. a car just came off the truck that fits your needs but you can't see it yet.) We decided to give the sale to him and were glad to be back at AutoPark Honda.
jmbaltz
Feb 20, 2015
Barbara Yarber my sales assistant was very efficient and professional. Fair price on the trade in. Excellent price on the purchase/lease. Ask for Barbara and you will not be disappointed.
akbuss001
Feb 18, 2015
We worked with Brent Mikell to purchase our new car and he was awesome! Very reliable, responsive, informative and did all he could to help us and make our car purchase experience a pleasant one with no surprises. Sometimes you walk out the door and that's the end of the sale. Not with Brent. He followed up with me to make sure all my "add ons" were done correctly and he made himself available to answer any questions and concerns I had after the purchase.
kjbh1
Feb 16, 2015
I had an excellent experience at AutoPark Honda in Cary, NC. Mike Tuck was my sales person and he was great. He was very professional and did not use any high pressure sales tactics. He made by car buying experience pain free. This is my second purchase from Auto Park Honda and I will definitely be a long time customer. I recommend this dealership and Mike Tuck to anyone looking for an easy and pleasant car buying experience.
J
Feb 15, 2015
2nd vehicle purchase in 3 years from Autopark Honda and Mark Yingling. Mark makes it a pleasurable car buying experience. As long as Mark is selling cars we will continue to do business with him.
amsisler
Feb 14, 2015
I worked with Eric Lutz. My old Civic needed a head gasket so we checked to see what pre owned cars were also available. Eric was very knowledgeable of the cars features and was keeping us informed during the finance process. I world definitely recommend.
Laura S.
Feb 14, 2015
I just took home my perfect CR-V. This dealership is not the closest to me, but going the extra 20 miles was worth it to have a really good car buying experience. Anthony Bronzini was my salesperson, a friendly, knowledgable and importantly, reachable person. He helped me find and buy the my perfect car. His role was as much resource person as salesperson. He helped me with questions about the car I was interested in, identify the options that would be useful to me, and then, most importantly, found the car I had chosen. He kept me informed every step of the way. This is the first time I bought a car where I felt like I had an advocate helping me get the right one. And guess what? It does not stop there. I was encouraged to, and saw in action with another customer, the service after the sale help that they offer. There are a lot of wonderful features on these cars that I have not had before. Things I need to learn to use. Questions will come up after the sale, and I know I will have help with that. In the past the car buying experience has been more like the salesperson needed to make a boat payment and nothing to do with what I would be living with for years to come, the proverbial Wham Bam Thank you Ma'am sales approach.. NOT the case here. This place really wants happy customers. I am thrilled that I found Auto Park Honda, and thank you Anthony, it was a pleasure to shop with you. Sincerely, Laura S.
K.D1234
Feb 14, 2015
I called simply to check the inventory while out doing emergency car shopping. I knew what I wanted but needed it now! I called and talked to Chris and he was very helpful from the first call when I told him I was on the way. He showed me new cars in the exact vehicle I wanted. I purchased my dream Honda Accord Coupe EXL for the price I needed in the color I loved. It was Friday the 13th. Chris helped me from start to finish with amazing customer service!
Mike
Feb 13, 2015
Jae Kim sold me a new Honda CR-V. He was a pleasure to work with, diligent, friendly and fair. The service department at AutoPark Honda is the best. We have had our Accord serviced there for 3 years - Eldwin Breeden our usual service advisor does a great job!. Also, the prep team for the new CR-V did excellent work.Also, we are thankful to Mr. William for clearing up some delivery issues for us. We initially considered buying a Subaru Outback, but the overall quality of this dealership was the deciding factor in making the final decision.
markandalicia
Feb 10, 2015
The last place my husband and I expected to be was at a car dealership looking for a car. Due to unforeseen circumstances we needed to buy a car. We were not looking forward to the games some dealerships play. We started our search on line. The Auto park Honda on line services are superior to others. Their prompt and detailed responses to our inquiries is what hooked us. We were not looking forward to working with a car salesman. There always seems to be a last minute plus up to the quote provided. Caleb was very knowledgable and able to answer all questions. His professionalism but familiar laid back personality put us at ease instantly. There was no double talk. He was straight forward. He accommodated us in every way. We asked him numerous questions, requested access to multiple vehicles and he did so without hesitation. Did I mention how knowledgable he was about Honda cars? See Caleb when you visit Auto Park Honda, you won't be disappointment. We are now proud owners of a 2015 Honda Odyssey. Thanks Caleb!
lljames
Feb 8, 2015
Had a great experience from start to finish leasing an Accord from Jon Choi. He was straightforward and helpful, and listened to what we wanted and needed. The dealership didn't use any high pressure sales or make us spend hours haggling over the price. Compared to a past leasing experience, this one was a dream!
balladm
Feb 7, 2015
This place was fantastic! I knew what I wanted and the price I was willing to pay. John Escano was my dealer and he was extremely patient and not pushy at all. He worked with me over several days and was very accomodating to my wife and children as well. I highly recommend this dealership over the other Honda dealerships.
Teri
Feb 7, 2015
Larry Willis was wonderful to work with when buying my new car. I highly recommend him. He found my car at another dealership and traveled to Winston-Salem for the second time that day to retrieve my new car. Thank you.
kloeblen
Feb 5, 2015
Jeff Haight my salesperson did a wonderful job. He made the buying experience simple and easy. everything was organized and ready to go.Will be sending a number of new customers to Jeff's attention
CJMeister9
Feb 5, 2015
I was nervous getting a new car at first, but Ferrante was a great guy and he helped me get the car that I wanted.
Sumit
Feb 4, 2015
Wow! I still can't believe I got a new Odyssey and it all happened in just one visit. Thanks to Ronny Davis wonderful service and helping me in meeting my expectations. I visited Auto Park late evening and in one hour, I closed my deal :) Auto Park Honda Dealer is very transparent in pricing. So far, this is my best experience and hope it continues with support and service.
Debra W.
Feb 3, 2015
Goal was to just peruse, but we are now 'buyers'!. Jae was incredibly respectful with a sense of humor, answered all of our questions, and then some. He was professional, respectful complete with a sense of humor, and in short, his efforts were successful with us. I would definitely recommend him to friends! Debra W.
sterlina
Feb 2, 2015
I didnt need a new car, but I wanted one. I bought one nine months prior that I just never loved. Id always considered the Pilot but had never even sat in one. I liked the boxy look. So, I looked online and built what I wanted and watched videos of reviews. I showed up at the dealership and David was the first person I talked to. I told him exactly what I had to have, and the model I thought Id have to buy to get what I wanted. We drove one. I picked out the color I wanted and the add on features and we, along with Charlie, came up with a price I could live with. It was simple. I never felt pressured. I never felt like I was getting taken advantage of. The finance process was easy too. When it was all over, David sat in my new Pilot with me and showed me features. Best of all, he has been responsive to my follow up. When you buy a new car, you dont always know what to ask. You have to get in and drive it around, and then when you look for something and realize you cant find it, thats when you know you have a question to ask. I have had no buyers remorse with this vehicle. I totally love it. And, Id buy from David, and Autopark Honda again.
Alan
Jan 31, 2015
Just got a new CRV from this dealership, excellent experience. Our salesman Jon Choi was professional and friendly. We will highly recommend him to our friends.
Williams
Jan 28, 2015
Our experience with our salesman, Caleb Elks, was excellent. He was friendly, professional, informative, and very helpful. He did not pressure us in any way. We highly recommend him and the dealership.
Karen B.
Jan 28, 2015
I have always felt an aversion to the car buying process (that might figure into why I kept my last car for 13 years!). When I finally made the decision to buy a beautiful new Honda Accord, I was so lucky to have found Allen Alston as my salesperson. He was kind, informative, knowledgeable and, most importantly for me, not pushy in any way. He made my car buying experience a total pleasure and I would recommend working with him at Cary Autopark with no hesitation whatsoever. Karen B.
Barbara R
Jan 27, 2015
I purchased a pre-owned 2010 Honda Fit from Jim Cirimele. Great experience! I saw the car online and called when the dealership opened. Spoke to Jim and made an appointment at lunchtime. He was just as nice and patient in person as he was on the phone. We went for a test drive and I liked the car but wanted to think it over. I felt no pressure whatsoever from Jim. I came back the next day and went for another test drive and decided to proceed with the purchase. I would definitely recommend Jim, the dealership and their certified program. Nice bonus to have a warranty on a pre-owned vehicle.
JHopp
Jan 27, 2015
This is my 4 car purchase from Auto Park Honda. Jeff Fisher was very friendly, knowledgeable and helpful. The sales team worked to make a fair deal and I am very pleased with my purchase.
abghar
Jan 27, 2015
This is the worst dealer if you did not buy your car from them even if your car is under warranty Their service department was very rude and makes you feel like an outcast. Service guy sent me to the sales person because he did not know the features of the car and did not know how to fix the issue. 3 sales people tried to help me but all of them came back and said sorry they don't know the features of the car.I understand they have enough customers who bought cars from them but they should clearly state on their website and in the dealership that they don't help customers who bought cars from another Honda dealership.
DJ
Jan 26, 2015
Allen really helps us to pick the right car! He provided us the best service and patiently answered all questions we asked. Most importantly, he gave us the best deal we can't resist! If someone who are interested in Honda ask us which dealer, I 100% recommend Allen Alston!
Mrigsbee15
Jan 26, 2015
Auto park honda Cary , is the most friendly outstanding salemans , sales manger and finance workers . This was the best experience I ever had buy a car.
tnicholson90
Jan 24, 2015
As soon as I entered the parking lot, I was greeted by the person who would sell me my car/help with my trade in. I was shown both new and old accords. With the budget I was trying to stay in, I went with a 2014 certified and couldn't be happier. Craig worked with me to keep my ppayments right where I needed them to be and when I left the manager even came out to thank me for my purchase.
none
Jan 23, 2015
They go above and beyond to satisfy their customers. The 2015 Odyssey is the best car on the market today. It is great value today and in the future. We have owned four in the past and will continue to buy from this dealership. G. E. Tharrington
CanesFan31
Jan 22, 2015
We had an awesome experience with Jim Cirimele. He was there early one Saturday to offer a test drive while our 2007 Civic was getting repaired. He was very knowledgeable and patient with us during the process. Thanks!
Tim
Jan 22, 2015
Just bought a 2015 accord. They had what I wanted in stock and they gave me a great price. Patrick Hare was very helpful and patient even when my kids spilled hot chocolate all over the floor....twice. I did not enjoy the high pressure sales environment when we met with the financial officer. The whole process could have taken less than two hours if I did not have to repeatedly say no to all of the add ons and options. I knew what I could spend and that should have been the end of it. She was just doing her job and it is a dealer after all so overall five stars. Thanks!
John Hagan
Jan 21, 2015
My wife and I appreciate the excellent assistance we received from Barbara Yarber. No sales pressure. Excellent product knowledge and assistance in getting us familiar with our new vehicle.We highly recommend her and Auto Park Honda. John & Nicole Hagan, Cary, NC
patdesignsinc
Jan 21, 2015
Craig Nachsin was fantastic. He didn't over promise and under deliver, he didn't use any stereotypical car dealer tactics. He was upfront, honest and worked as hard as he could to get us the best deal possible. We were extremely upside down in a vehicle and even though we are paying out the nose for a new vehicle, he did everything in his power to get us out of a vehicle we were extremely unhappy with and into an AWESOME Honda Pilot. He was very personable, energetic and pleasant to work with.
Jason Newberry
Jan 21, 2015
Our experience with our salesman, Allen Alston, was excellent. He was friendly, professional, informative, and very helpful. He did not pressure us in any way. We also had the opportunity to work with Luigi Galeazzi in the Finance section and he was phenomenal and took his time to explain everything in detail so that we knew exactly what we were getting and at a great price! We highly recommend the staff and the dealership.
pozop007
Jan 20, 2015
I had an overall great experience leasing this vehicle. Mike Tuck was a very professional, courteous, and respectful sales man. Not pushy at all, always willing to answer my questions, making the deal very transparent and smooth. I have to say this has been one of the best experiences at a Honda dealer so far. Definitely recommend it!
Gbrotzma
Jan 20, 2015
From the moment I was introduced to Chris, I could see the guy was genuine. He had every intention of looking out for my best interest and not forcing any decision on me, partly because it's a product he believes in, and partly because somehow he really does care about each person he works with. If you need a vehicle and can imagine an ideal car salesman, Chris is that guy.
nish
Jan 20, 2015
Carly (5 stars *****) made our sixth Honda vehicle buying experience very pleasurable for us. Her professional attitude, patience and courteous behavior is what made the deal. Looking forward to working with her for next our Honda vehicle in future. Thanks again. Prabhus, Cary, NC
Ramesh
Jan 19, 2015
I have been looking for Compact SUV for a while and i considered three models CRV, ROGUE, CX5. After test driving all three i zeroed in on CRV and ROGUE. I contacted AutoPark Honda and South Point Crown Honda. The sales person at South Point doesn't have much idea about the features of new CRV. When i met John , Escano at Autopark honda, he gave a detailed demonstration of all the new features of CRV . I got a better quotation from Fayatville and i asked John whether he can match the number i had in mind. John was reasonable enough to explain why he cant match that amount and he gave me the lowest quotation of all dealers in CARY, Durham area. I told i cant agree for his quotation and left the place as i am not desperate for the new Vehicle. After a week, i changed my mind of not to pursue with Fayatville guys even thought they quoted less as its 60 miles away. Ii sent a mail to John asking whether he is interested to match a price in between. I got a reply from his Boss instead that they cant match their own quotation . I said fine and i decided not to pursue anymore with CRV itself. But John was on vacation and once he came back, he got back to me and he explained that there is a new lot of vehicles coming and he is ready to match the quote. If i am buying CRV from AutoPark, it would be just because of John and his proactive nature of explaining everything in detail. Auto Park gives Free Oil change for life but it would be really great if they can give a cae wash facility when ever we go for Service.
Ismail D.
Jan 17, 2015
Garry Rawlins provided us with the best car buying experience I have ever had. He listened carefully and responded intelligently and respectfully to everything I said or asked about. He worked diligently to help me get to the deal I wanted on the vehicle I most wanted. He never pressured me at any point.
Chriscole
Jan 17, 2015
I did an email price comparison when shopping for a new Honda. They gave me the best price, and when I went to the dealership, they honored the price, no problem. Alexander worked hard to make sure we had everything we needed and were able to get in an out in a reasonable amount of time. They really went above and beyond to give my family a great experience.
Lisa G
Jan 16, 2015
I worked with Jae Kim in the lease of a 2015 Honda Civic. I let him know what my needs were and he accomplished what I needed with ease. Never once did I feel pressured or uncomfortable. It was by far tge easiest and fastest car buying experience I have had. I live very close to another Honda dealership but was very unhappy with my visit there last weekend. Well worth the 30 minute drive to Cary!
EdenS
Jan 15, 2015
I am very nervous making new purchases and Gary Rawlins worked with me and helped me stay within my budget and find an SUV that I would love. He was patient, helpful and did not pressure me at all. I highly recommend Gary Rawlins as well as the dealership.
mimms1
Jan 15, 2015
Larry was knowlegible and helpful in going through all aspects of the sale. He was kind and also patient as I made up my mind
JohnB
Jan 15, 2015
I dropped by the dealership today with no intention of buying a new car. I'd been shopping CRVs and RAV4s with a variety of dealers via TrueCar, and had gotten multiple emails. Henry Meador's emails were informative and interesting enough that I decided to drive 30 miles to check out the deals. I'd also checked out the dealership on this site, and was impressed by the reviews I read. People seem to like Autopark Honda.Upon arrival, I was quickly introduced to Chris Kenney, who was very helpful about letting me check features and aspects I'd missed when test driving elsewhere. It turned out that they had my first color and trim choice on the lot (LX in Copper Sunset Pearl), and Chris went out of his way to give me the best possible deal on the car and my trade-in. I had planned to buy in the spring, but the deal was very reasonable and the car was sitting right there. He made the sale.The CRV had a total of 3 miles on it, and the detailers did a great job getting it ready for me. Chris even helped me set up the Bluetooth connection to my phone before sending me on my way. Of the half-dozen dealer experience I've had while choosing which car to get, this was by far the most pleasant.
fredico
Jan 15, 2015
Week ago brought 2015 Honda Odyssey, my experience with Auto Park Honda was extremely satisfying. Allen Alston took time to explain all the features and answered all the questions, he was very helpful. Also, few months ago brought 2014 Honda Accord, at that time Charlie Bruce helped us, he was very helpful and explained all that we need to know to make a buying decision. Overall the individuals we interacted are very customer focused.
Saralm
Jan 14, 2015
Working with Mark made buying a car quite enjoyable. His customer service was above and beyond. I would without hesitation recommend this dealership to family and friends, We will be looking into buying another car this year, and will head straight to Honda and looking for Mark. Thank you Mark for your knowledge and care in helping our family buy the perfect car!
fyshclothing
Jan 12, 2015
I visited a Toyota dealership before I went to Autopark Honda to look for a minivan, and the service was so much different. At Toyota, I got the vibe that I had to buy a car that day at that moment or else I am missing out on a great deal, but Honda just helped me with what I needed and were not pushy at all. I liked that they paid attention to what I was looking for and made the process of buying a car simple and straight forward. I would definitely recommend people to buy cars from this dealership.
stephy2015
Jan 12, 2015
I highly recommend autopark honda to anyone who is in search to find their text car! Their staff is very inviting and helpful. Thank you again and a special thanks to sales associate Anthony for all of your help!
djones7862
Jan 12, 2015
John Escano was not only very knowledgeable about Hondas, but a very patient salesman. We knew exactly what we wanted, and were not willing to take just anything in stock. John found our vehicle and was very professional throughout the process. We will certainly recommend Auto Park and John.
Bluesman
Jan 8, 2015
Can't say enough good things about working with sales consultant, Barbara Yarber, when we recently purchased a new Honda Accord Touring sedan. Busy, busy day in the showroom, but she worked patiently with us and helped make our buying experience our best ever. All-around excellent service from everyone, and we got a great price and a great new car. Thanks!
Chris
Jan 6, 2015
Anthony and Carly both seem to enjoy their job! They asked what I was looking for and made sure they highlighted those features when they showed the car. I chose to have the Simoniz added to my vehicle and when I came in Carly greeted me and made sure I had somewhere comfortable to wait and gave me an update as to when my car would be ready. On that same trip I ran into Anthony and he remembered me and took time to stop and speak with me. I had a great experience!
Darcie
Jan 6, 2015
Couldn't be happier with our purchase experience at Autopark Honda. We initially went to another Honda dealer close to Southpoint Mall in Durham. It felt like they weren't being totally honest with us on the deal and had included the typical superfluous add-ons to the price that drive you crazy. So I e-mailed Autopark and they came back with a totally upfront deal, little negotiation needed.I got most of the details done over e-mail and all we had to do was go in and sign. Everyone was super friendly and there was no serious heavy selling on the warranties etc. in the finance office.Glad I took the time to get a comparison quote from these guys!
hangyuleeee
Jan 6, 2015
It was my first time buying a car and Jon Choi made the entire process very easy. I already knew that I wanted to buy a Civic before actually going in, but Jon showed the differences among the different models and made it clear which one would be the best for me and my needs. He was very knowledgeable. He did the best he possibly could in giving me the best deal. Thanks for making the entire experience very easy and smooth!
Photocop
Jan 4, 2015
I started off looking for a used car from individuals so I did not have to deal with a big car dealer. During my search I visited Auto Park Honda and my experience with Erik Lutz could not have gone better. No pressure, just what can I do to help you. He made the experience not only easy but a great price. I can not say enough good things about my dealings with Erik but I hope he is around when this Honda wears out!
CRV4Scottie
Jan 3, 2015
Actually they all made it easy, from the sales side to the finance side. Erik answered all my questions honestly. If he didn't know the answer, he took the time to get it. He made no attempt to sell me something I neither wanted or needed. He gave me the information I needed then the time and space I needed to make a decision I would be happy with. The treatment before the sale is a reflection of the service after the sale. I was looking at 2 different brands of cars across 4 different dealers and what I encountered from Erik as compared to the other dealers lead me straight back to Cary Auto Park Honda.
Y Zhang
Jan 3, 2015
I was interested in Honda Accord, but undecided between conventional ICE or Hybrid. Jae was very knowledgeable about various features of new Accord. He was friendly, and patiently took us to test drive conventional Accord twice, before and after we test drove Hybrid, for in-depth comparison. Once we decided on Hybrid, there was only one in stock but not inspected yet. He quickly arranged inspection and detailing of the car, allow us to drive it home within half a day. Jae provided many useful advice, and never put pressure on us to close the deal. I would definitely consider Jae for my future Honda purchase, and would recommend him to my friends. Thanks.
Skiermh50
Jan 2, 2015
I had a good experience with overall. I worked with David Washburn and he was great, very helpful and patient with my questions. I couldn't quite get the monthly payment amount where I wanted it to be but very close. I would do business again with David.
2015AccordEX
Jan 2, 2015
We used TrueCar and got our price via Henry, the internet support person. We worked with salesman David Washburn. He did a five star job. Special thanks to finance wizard, Mark Williams, for explaining 0.9 financing to us senior citizens.
jkj59
Jan 2, 2015
Anthony & David were both very knowledgeable about Honda and very patient answering our questions. They explained the different features offered on each of the CR-V models.Very good customer service and very friendly. We have bee customers of Autopark Honda since 1990. This is our third Honda.
NewMinivan4Me
Jan 2, 2015
I stared off my Honda Odyssey search by exchanging a few emails with Casey at the Internet department. She was prompt and responsive. I was surprised by the competitiveness of the internet quote, so I stopped by on New Year's Day prepared to "do battle" with the entire car-buying process. I half-expected them to not honor the Internet pricing and employ the usual sales tactics.I was greeted by a friendly receptionist and started the process with salesman Mike Tuck. Mike was not pushy (no upselling to higher trim, unneeded accessories, etc.) at all and quickly demo'ed the Odyssey. He was knowledgeable about the product, helpful, and friendly. After the test drive, it was clear that we were serious about making a purchase and so we went to his desk to talk numbers. This was the part that I expecting to be painful. I was happily surprised when the internet quote was honored without issue and without any "shady" practices you may have experienced before. He walked us through the process and was very transparent with us, which was a new experience for us. The price was very competitive.The Finance guy, Kain, was fine. He offered the usual warranties and paint protection which we declined. The warranties and pain protection offering was packaged into the monthly payments (not itemized). I was not interested either way, so it did not bother me. The financing was as advertized, so no issue there.All in all, we had a very positive experience. Definitely one of the easiest / low-stress car purchases we've made. Good job.
Robert
Jan 2, 2015
Last week my wife and I wanted to turn in one leased Honda and lease two new ones. We had first tried another Honda dealer but found the process there manipulative and off-putting. Our experience at Auto Park was the exact opposite. Corey Jones was a pleasure to work with, friendly, knowledgeable, and efficient. We shopped, test-drove, came to terms quickly on both the lease turn-in and the two new leases, and drove away in our two new Hondas, all in about seven hours on a busy day. Corey in particular gets an A.Robert H
emily1009
Jan 2, 2015
He helped us get a great deal on my Pilot. He was knowledgeable and really cut to the chase when it came to making the deal. I appreciated his up-front demeanor and humor!
HL
Jan 1, 2015
All members are experts in terms of friendliness, cutsomer service, and clear expainations about the warranty. As a result, they are very helpful to buy new vehicle.
Mike
Jan 1, 2015
This was our second time purchasing a Honda from Auto Park. Again we were pleased with our experience, and the fair and honest customer service.
LO
Jan 1, 2015
This was my first Honda purchase, and before this I had only owned 2 other vehicles. This was by far the best car buying experience I have ever had. My parents came with me, and they thought it the whole experience was the best too. We were treated with such kindness, and friendliness, especially from the sales consultant Ronny who helped me with my Honda purchase. Ronny was extremely kind, very attentive to our needs, and answered all of our questions. I will highly recommend Auto Park Honda in Cary to my friends and family! :)
me
Dec 31, 2014
Customer service after the sale is TERRIBLE! The salesman did a good job and I felt good about my purchase. Until I took my car to service today for my add ons. I made clear to the gentleman I needed to be out by late morning. When I checked on my car around 1130 they hadn't even started working on it. Then some lame excuse that the wrong door strips came in and it would take another 2-3 hours. Despite paying 32K on the CR-V touring it does not come with a printed owner's manual, tire warranty or nav. manual. The 2nd page of the short manual states Honda is trying to save on paper (ya that may be true but it's also cheaper). All this is on a disk that can not be used in the car CD player, and is therefore useless if you are on the road. The short manual referred me to owners,honda.com to request the printed copies, and going to that website refers you back to dealer. By phone I spoke to both Glen and Garry who were going to look into it. When I saw Glen today he "forgot" and I don't know where Glen was. While they all seem to sympathize with the lack of printed documents, no one seems to want to do anything about it.
hughh2
Dec 30, 2014
Was in a rush to get a new Honda Odyssey by end of October. Made an appointment with Mr. Bruce (based on an earlier test drive a few weeks earlier) as he had what we wanted at the best price point . (Note: There was never any pressure from any of the Honda staff.) Mr. Bruce moved us through the process and the paperwork quickly yet thoroughly, answering all our questions - he knows his stuff. Had a hiccup with the audio system, which was flawlessly replaced by the service dept when we had roof rails installed a week later. Interaction with the service department was super as well.I gave the Facilities 4 stars. Cary Autopark Honda had just moved into their new facility, and it seemed like they were still unsettled.
Iamwhoiam
Dec 29, 2014
We recently purchased a 2015 Accord from Autopark Honda. Our Sales Rep was Peter Gazzard. I was very pleased with Peters sales approach, which was - how can I (as a sales person) best help you fulfil your needs. There was no attempt to have us look at models we werent interested in or pressure to make a decision that day. Also, unlike some other dealerships, Peter did not request a lot of personal information while we were just looking. We would recommend using Peter for assistance in selecting and purchasing a Honda automobile.
csmith
Dec 29, 2014
Jae Kim made the whole new car buying experience very easy and I would recommend him to any of my family or friends. Vinnie was also very helpful in helping to choose the best options for my new car. Would recommend this dealership to everyone!
wineladyfran
Dec 28, 2014
Garry Rawlins at Auto Park Honda dealt with me in such a professional manner. I came in to lease a vehicle and was somewhat undecided what vehicle manufacturer I would end up going with. After Garry's fabulous service I chose a Honda Civic. It was a very difficult time for me...that very week I came very close to losing my life so I was extremely stressed. Garry was so comforting and supportive and he really advised me truthfully. Thank you Garry and Auto Park Honda for making my week and my life so much better.Fran Lewis
jagwolverine
Dec 23, 2014
Let me start by saying that Mr. Erik Lutz (Salesperson) was a TRUE professional. He was friendly and listened to our needs. We at first looked into a Pilot, but for my family needs I was drawn to the Odyssey. Erik was knowledgeable of both models and was very eager to show all features. His manner of guiding us threw the buying experience was PERFECT. Every person should be lucky like me to have a quality experience like I did. I had no pressure and could make the right decision for me and my family. Thank you Honda for hiring such a quality and experienced person. I will keep his card and if anybody should ask me in the future where is a good place to get a car I will recommend HIGHLY Auto Park Honda and to ask specifically for Mr. Erik Lutz.
Rosalind1
Dec 22, 2014
I contacted Autopark Honda via internet looking for a deal on a 2014 or 2015 CRV and I got a quick quote from Laura R. At the dealership I met Larry Willis and he made my buying experience very easy. He was very knowledgeable about the Honda brand and able to easily answer my list of questions (with a lot of patience :-)). He did it all with a smile and humor that made my experience relaxing and pleasant. I got a good deal in a hassle free environment. Don in Finance was also very pleasant and works with me to get a great deal. Thanks Laura, Larry, and Don for making this major purchase stress-free. I will highly recommend Larry and Autopark Honda to my friends.
btlaughton
Dec 18, 2014
Started my car search 3 weeks prior and after going to a variety of dealerships in the area I found myself drawn back to Autopark Honda due to Corey's patience and true desire to help. Process could not have been smoother. Corey was easy to work with. He made me feel like a friend and not just another sale. Great job!
amity1973
Dec 13, 2014
Jon Choi is definitely the sales person to work with. He made our experience very relaxing and with humor. We really liked how he handled the trade in also that was not stressful. He was very patient with us and knowledgeable about the new CRV we purchased. Thank you for the great service. This is our second purchase from him and I would highly recommend.
robbb
Dec 12, 2014
I went to Auto Park Honda to check out the 2015 Accord Sedan and Codey Newman met me at the door. We went for a test drive in the car I had in mind and he explained all its features and answered all my questions. He was cordial and objective throughout the process and he never pressured me to buy it. We negotiated a sale price that I was happy with and I bought the car. Following my negotiations with Codey I had a pleasant experience with Luigi Galeazzi in the business office. Overall it was an enjoyable experience and I am extremely happy with the car.
rfDurham
Dec 10, 2014
I purchased a 2012 Honda Fit last month from AutoPark Honda and had a great experience with Jim Cirimele and the rest of the team. Jim was very helpful and patient as I went through my questions/concerns and he helped make the whole process efficient and enjoyable. Thanks to the whole team!
sfischetto
Dec 10, 2014
Our family just purchased a 2015 Honda Odyssey from Jeff at Autopark Honda and had an excellent overall experience! Jeff was very friendly and patient with us as we researched the Odyssey that was best for our family. He was very knowledgeable, personable and a pleasure to do business with. We were also happy to have worked with Johanna Que in the Business Office and felt she offered us the best options for our purchase. Thank you, Happy Honda Days and we look forward to future business with Autopark Honda!
hai.sathya
Dec 9, 2014
It has been really good experience purchasing my pre-owned Honda car from Auto-park Honda. The staff were very friendly and provided all the needful information, especially Mr Corey Jones whom I worked with. I am happy with overall experience. Thanks.
GreenAccord2013
Dec 9, 2014
Had a good experience purchasing our 2013 Honda Accord with Christopher Kenney. He is very nice, patient and forthcoming. If you are looking to purchase a vehicle and stop by the Honda in Cary ask for Christopher Kenney.
fahmo
Dec 8, 2014
Jae Kim is a great car salesman very professional easy to talk to he taken good care of me i recommend him to any one looking for good deal.
Gretchen Moore
Dec 8, 2014
Thanks, Barbara Yarber and AutoPark Honda of Cary! We love our new 2015 Honda Civic EX...and you really made the difference in our buying decision. We were also considering a Fiat and VW Beetle, but you were so helpful and patient with our questions, list of requirements, test drives, etc. -- and making time for us on the busiest weekend of the year! -- that when you produced the exact car we wanted (on the lot!), we bought it on the spot. It's a joy to drive, and we'll always stay in the Honda family.Sincerely, Gretchen Moore
darkonedrei
Dec 4, 2014
I came to Autopark Honda on a recommendation from a friend who had also purchased their vehicle here, and I was not disappointed. I had the pleasure of working with Corey Jones, who diligently kept in touch with me over the course of two months to make sure I was getting into the car that I wanted. I will highly recommend both Corey Jones and Autopark Honda to others in the future.
Melle O
Dec 2, 2014
I gave Brent five stars because he truly listened to me when I told him what I wanted and what my budget was. I feel I got the best car for my money. Brent was patient in working the numbers with me and took time after the sale, to review all of the bells and whistles packaged with my new Civic. This has helped me immensely with feeling comfortable and familiar with my new vehicle. - Melanie Olson
fowlerjr
Dec 1, 2014
We purchased a 2015 Honda Accord this past weekend. We were very pleased and impressed with Auropark Honda. Jim Crimele was our sales consultant and we highly recommend him; he is very knowledgeable, patient, and not a "pushy salesman." Our vehicle purchase experience was very pleasant and would definitely purchase another vehicle from Jim at Autopark Honda. Thank you for making our vehicle purchase pleasant!
blumoonsms
Dec 1, 2014
This is my second Honda purchased from Auto Park Honda. This time, I had the pleasure of working with Jae Kim. Jae took his time with me, explained in detail about the car I was interested in, engaged in polite conversation and answered all my questions and concerns. He was very knowledgeable and courteous. I will continue to recommend Auto Park for their superior customer service.
Ed Quick
Nov 28, 2014
Picked up a new 2015 Honda Civic. Corey Jones was very professional, courteous and worked hard to make sure I was satisfied. I would recommend him. Of the different Honda dealers I have visited in the area, Auto Park does the best job.
weitsman
Nov 28, 2014
Michael Tuck was amazing to deal with as well as the managers. Excellent experience. They really went out of their was to accommodate our needs
sarah.austin.35380
Nov 25, 2014
The people that worked with me at this facility were amazing. They treated me with respect and were very kind and understanding. I will definitely go to this dealership in the future!
Sandyflipflops
Nov 24, 2014
We have purchased 4 vehicles from Autopark Honda and each time it has been easier than the last. Anthony was fantastic to work with and the only delay was the sheer volume of cars being sold. We'll be back soon for another Honda!
akbuss001
Nov 24, 2014
Thank you to Brent Mikell who was extremely patient, helpful, courteous and not pushy at all. I walked in looking for a blue four door sedan and walked out with a black Civic SI. Brent never became frustrated as I constantly changed my mind with every car I looked at. I was like a kid in a candy store. Brent was knowledgeable and, once we were ready to make a purchase, he moved things along at a quick and steady pace to get us out of the shop and into our new car as soon as we were ready. I highly recommend Brent to anyone looking to make a purchase, whether you know what you are looking for (as I thought I did) or you are just looking around to see what's available. Quick shout out to Vinnie also in Finance. He had his act together and had great knowledge of the protection plans available. This is usually my least favorite part of a car purchase, but it wasn't this time. I feel like we made a wise decision and purchased a good plan to protect our investment. Thanks Brent and Vinnie!
nancy.medlin.7
Nov 22, 2014
Garry Rawlins was fantastic to work with! He made the buying process smooth and easy. I would definitely recommend him if you are in the market for a Honda!
rdu
Nov 21, 2014
It was an excellent experience, like always. This is my second new Honda car purchased with Christopher Kenney as the Excellent Customer Service Sales Consultant. He goes above and beyond your expectations. I you ask me for a referral or recommendation about a Honda Sales Consultant I will say go straight to Christopher Kenney, together with Robert McKenna, Vinnie Ferrone and Stephanie Slate they are the winning team.
nktaylor
Nov 21, 2014
Christopher provided us with the best car buying experience I have ever had. He listened carefully and responded intelligently and respectfully to everything I said or asked about. He worked diligently to help me get to the deal I wanted on the vehicle I most wanted. I will be recommending him to friends and family with full confidence! And I must also say that Don in Finance made the best pitch for an extended warranty that I've ever encountered anywhere, on any product.
emmerrill0720
Nov 19, 2014
This dealership is incredible. They offer so many great packages it would be impossible to leave without being satisfied. We worked with Jonn Escano, who was amazing and helped us find exactly what we were searching for. He has such great customer service, is very friendly and great to work with. He never pressured us to buy a car or hurry and make a decision. He explored multiple options with us, let us test drive several cars and continuously went over and beyond! We loved working with John and will recommend him and the dealership to friends and family!
JoDuke
Nov 19, 2014
I'm sure every buyer thinks he had the best sales staff. I am convinced I had the very best. I have not been able to strike a Honda deal since 2004, that is until I worked with Barbara Yarber. Barbara was exceptionally nice to work with and she made the entire process painless. Thank you, Barbara, for getting me back into a Honda!Johanna was really good with the financing as well. She seems to have streamlined the process to the point that the customer doesn't get confused or think about just walking out!
DE2NC
Nov 18, 2014
I came to Cary Autopark to buy my first brand new car back at the end of October. Unknowingly to me my grandfather had talked with Brent a few times and passed along his phone number to me. I am glad I gave him a call and decided to work with him to get my new car. He was very personable and was willing to request what I wanted during the deal negotiation. He made me feel at ease during the whole process and not pressured into things I expressed that I did not want, which was a concern of mine being a younger female trying to make a deal by myself. I feel that I got a fair deal on my CRV and Brent made my first time buyer experience a positive one. The only slight downside of my experience was when it came to dealing with the finance manager, who became a little aggressive when I declined all of the add-on protections. I understand that it is part of his job to get people to buy those add-ons, but when I say no several times and then feel as if I am getting attitude and being questioned on my decision it put a little sour taste in my mouth. But I love my CRV and Brent took the time after everything was done to connect my phone to the Bluetooth and show me a few other features of my new car. Thanks Brent!
Brettsenter
Nov 18, 2014
Great buying experience! They met our price and Vince was great to work with! I would highly recommend this dealership to any one looking to purchase!
AknightJr
Nov 17, 2014
I've always been a Ford person but I decided to give Honda a try. I had my doubts but after talking With Brent Mikell those are no more. He's very knowledgeable and very helpful and definitely sold me on Honda. I'm very pleased with my purchase and I feel I most definitely received a fair price for my trade and an awesome deal on my new car. I look forward to doing more business with Auto Park Honda and Brent in the future.
branderson11
Nov 17, 2014
After owning 5 Nissan's over the years we switched to Honda. Peter Guzzard was great to work with. He made our entire experience better than we expected. He was not high pressure and answered all of our questions. We definitely recommend Peter to anyone going to AutoPark Honda. Johanna was great, too.
rosegonz
Nov 16, 2014
Thanks Gary for helping me make such a tough decision. I appreciated your patience and no pressure. I will definitely be back!Charlie was great too!
jenelles
Nov 16, 2014
I am quite a critic of sales-people, but I liked working with Mark Yingling. He returned my calls in a timely manner and worked to get the color I wanted as fast as possible (a month before it's scheduled arrival). He was friendly and genuine and even helped me try to fit all of my instrument cases in the trunks of multiple models. At one point, I scheduled a time to come in, but he was with another customer at the time we scheduled, but apologized and went ahead and let me do a test drive on my own. I would recommend buying a car with Mark!
ralphgery
Nov 15, 2014
I had a very pleasant experience leasing a new 2015 Honda Accord. Vince Miserendino was very helpful in making the deal simple and smooth and Don Rigsbee was efficient in reviewing all of the financial paperwork.
baileylura
Nov 15, 2014
We had a great experience at Autopark Honda! Our salesman was great and showed us all the details of the cars we were interested in. We had plans to go to other dealerships but decided against it after our experience. We will definitely be back when we buy our next car!
Rexrcs7668
Nov 12, 2014
I knew what car I wanted and Gary went above and beyond to make it happen. He spent time with me making sure I understood the options on the car, he let me test drive the car and then located the exact car in the color I was looking for. On the day I signed the papers he was patient and kind and made sure I was comfortable and happy with my purchase and followed up with me the next day and offered to meet with me anytime to answer anymore questions I had.
faasie
Nov 12, 2014
Carly was a perfect salesperson. My wife and I came in to just gather information and Carly helped us out. We test drove an Accord that day and loved it. Carly took our information but didn't hound us after the fact like many dealerships do. When I called back a few weeks later, she remembered us and we jumped back into a conversation right away! I would definitely recommend Auto Park Honda to anyone looking for a low pressure, friendly dealership.
chweed
Nov 12, 2014
I purchased a new CRV EX-L this week and was very pleased with the service that Ferrante Campbell, sales consultant, gave me. He explained things very clearly and was patient with all of my questions, particularly the ones about the Bluetooth features. The kindness and respect he showed me was greatly appreciated and was a true selling point for me.
bmgraf
Nov 12, 2014
Customer service at Auto Park Honda was Excellent. Salesman Vince Miserendino was veryhelpful, professional and knowledgeable. Vince spent time going over the car when I test drove the car and again before I left with my new Honda Civic. There was a problem with the title to my old car and Vince took care of it for me within a day, which I greatly appreciated. Vinnie Ferrone was also very helpful. I would definitely recommend Auto Park Honda to my friends and family.
tobaccobarn
Nov 12, 2014
I purchased a 2008, 2010 and 2012 Odyssey van from Cary Auto Park Honda and received a good deal each time. Unfortunately I was rear ended in the 2012 damaging it some $6,300 which was repaired. I visited Auto Park to trade for a 2014 or 2015. I was disappointed in their offer. My van was listed in the "books" as worth $20,000 trade in value. They offered me $14,000 stating that they would have to run it thru the auction rather than selling it thru their used car department. After the shock of this offer I went to a competitor who gave me $20,500 after a sizable discount on their vehicle. The guy who appraised my vehicle said he would not have know it had been wrecked had I not told him. I am sad that Auto Park sales managers made their decision to not deal with a loyal customer as I was looking forward to the new facility.
mdesantis430
Nov 12, 2014
I purchased a Honda CRV at a month ago and could not be happier. Our salesman Brent Mikell was friendly, kind, down to earth and by no means pushy. He was (if you could believe it) an honest salesman. He understood our needs and met every one of them. What a great experience at Auto Park Honda. I would definitely recommend anyone looking for a vehicle go there and see Brent!!
agonza11
Nov 12, 2014
This was one of my best car buying experience. John was very knowledgeable, understanding, and polite. He was very patience with our decision making process. I would highly recommend him to other buyers. Sincerely Lisa and Will
vickery1006
Nov 10, 2014
We recently purchased a Honda Odyssey from Autopark Honda and had a great experience and a smooth transaction. Erik Lutz was very helpful in working with us and showing us the car. We had our 3 children with us and he was very patient while we all looked at the Odyssey. The transaction from test drive, to trade-in, to purchase only took a few hours. I couldn't have asked for a better dealership and salesperson!
KWColeman
Nov 10, 2014
I had not purchased a new car in 14 years and cars have changed a LOT! Vince was extremely patient explaining all the new features on new cars in 2015. He gave me all the time I needed to understand all the new technology in my new 2015 Fit. He was very knowledgable about the car and pleasant to do business with. I highly recommend that you ask for Vince when you go car shopping at Autopark Honda.
jhdr
Nov 8, 2014
We had a great experience with Ferrante. He was very knowledgeable about products/features, friendly and courteous. I regret that I had purchased my ride from other dealer a couple years ago. My next visit with my kid for his first car will not be anywhere else. I highly recommend contacting Ferrante. Keep up the good work, Ferrante!
marwanfez
Nov 8, 2014
we leased a Honda Accord with the help of Jeff Haight. Jeff was knowledgeable, polite and very patient even though we kept changing our mind and couldn't settle on which car we wanted. I am so glad we stopped by Auto park Honda on that day and so thankful to Jeff for the great service he provided,
dka31
Nov 8, 2014
I had a great experience purchasing a new Honda Accord Hybrid from Jae Kim. He was very friendly, knowledgable, patient, and made me feel at ease, especially since I was purchasing a car on my own. I also enjoyed working with Vinnie who was very thorough as we walked through the financing. I would definitely recommend Jae, Vinnie and the entire dealership to anyone.
Ramanjaneya Reddy
Nov 7, 2014
I bought new honda crv 2015 recently and I had a very good experience with dealership includes sales, internet sales, management and service. I would like to recommend the dealership.
jkishoret
Nov 6, 2014
Carly Rickers is very good sales consultant to work with. She kept the vehicle ready for test drive the moment i reached the dealership. She was very friendly and polite in answering all my questions and doubts i had. Even after the purchase of the vehicle, when i had a small issue with alignment, she was very helpful and responsive in guiding me to the right department and getting the issue resolved.
robert.middour
Nov 3, 2014
Erik Lutz was an excellent salesman to work with, I told him I was looking to purchase a CR-V.He told me the dealer had several 2014 and only two 2015 demo cars as they were just arriving.He allow me to test drive one of these on Friday, October 24. Then he show me several other 2015s being unloaded so I could see the different colors available.We exchanged several emails, then on Saturday I called him to order the Honda 2015 CRV Ex in Mountain Air Mist. Since he already knew I was going to purchase this car, he had already ordered it.He told me it may be several weeks before it arrived as this car was already very popular.I was surprised when he called me on Wednesday, afternoon on Oct 29, that my car had arrived.The experience of purchasing the car went very smoothly on Thursday, Oct 30.He went over the options and explained how each worked. He has follow up with me since then.to make sure the car is preforming as designed. In buying cars the past 3o years, I have not had a salesperson to do this.If you are thinking about purchasing a Honda, be sure to ask for Erik Lutz. He is very knowledgeable and pleasant to work with.My 2015 Honda is a very nice car to drive, has great pickup and great gas mileage. It is rated 27-34 with an average of 29. I got 37 this past Saturday!.Thank you Erik for a job well done!Robert in Chapel Hill, NC
ecpir1986
Nov 1, 2014
I purchased a 2015 Honda Accord and Corey Jones was my salesman. He was very easy going, knowledgeable, courteous, and friendly. He did not apply any pressure in purchasing the car. I thought that he was very professional in his actions. The following morning, he came by my townhouse, picked me up, and took me to the dealership. In other words, he went out of his way to provide the best customer service possible. I would highly recommend Corey to anyone interesting in purchasing a car. Thank You for a job well done!! Also, Henry Meador was my internet salesman. He was very professional and gave a very aggressive price for the Honda Accord and set up a test drive. Overall, my experience at Autopark Honda in Cary was very good. I would recommend this dealership to anyone interested in purchasing or leasing a car.
Matthewey
Oct 31, 2014
We had a great experience. Price, service, and car were all good, but Charlie added something else - convenience. Charlie was very flexible to accommodate our kid-centric schedule, and I never felt any pressure. This dealer knows that consumers self-educate before they buy, and they're aware of how to adapt. I've already recommended a few friends to Charlie Bruce.
rickrating
Oct 31, 2014
Eric Lutz provided what I would define as exceptional all-around service during my recent car purchase; a paradigm shift for me as it relates to car dealerships. Eric was thorough in his explanation and follow-through and provided the best experience Ive had when buying a vehicle. I respect and prefer to work with people who do what they say theyre going to do without making a big deal out of it; he did that. He service was at a level that I took time to write this review; I thought he deserved a good review because I believe his behavior should be rewarded in the form others using him to purchase a vehicle that dont want to deal with what is traditionally regarding as a hassle of an industry to work with. I would recommend his to anyone looking to purchase a vehicle.
thatgirlcw
Oct 31, 2014
If you have a chance to buy a car from AutoPark Honda, ask for Joe Lunich. He was so patient and also no high pressure. He was encouraging even when it appeared the sale had fallen through and stayed way after closing to make sure the sale went through. He genuinely seemed interested in our particular story and needs for a particular kind of car. He never once made us feel pressured which can be a nightmare if you have the wrong sales person. Overall, it was a pleasant experience except for the ice cold facility which he could not control. I also appreciate the sales manager who bent over backwards to help us get top dollar for our trade in. I can't recall his name right now, but kudos to him as well.
Carlos Riva
Oct 30, 2014
I would like to say thank you the great attention received during my car purchase desission here in my experience living in US from past 3 months; very good technical orientation and guidance about our best choice in accordance to our needs, as well as support my price proposal and also to decide the best vehicle for my family, we are happy for our CR-V
ayoungaaa
Oct 30, 2014
Salesman Jae Kim was extremely helpful during my purchase process. It was very easy with no pressure what so ever. Every car buying experience should be like this.
keithwood
Oct 28, 2014
I worked with Charlie Bruce at Autopark Honda to purchase a new Honda Odyssey. This was my first Honda purchase, and the best car purchase experience that I've ever had (and I've owned a Lexus in the past).I emailed Charlie to let him know what I was interested in looking at. He had the perfect vehicle cleaned and moved to a parking spot beside the showroom prior to my arrival. After the test drive, they appraised my old car and we worked out a deal more quickly than I would have ever expected. This is a very large Honda dealership. There was a lot of activity going on while I was there, but it was very quiet and not chaotic at all. We worked in a relatively private space while we were working out the details. As part of my deal, they are installing a roof rack. I've already been contacted and have scheduled the appointment. I haven't experienced the service department yet, but it appears that the experience will be vastly better than my past dealings with other automakers' dealerships. They offer free lifetime oil changes, free lifetime loaner cars if your appointment will take longer than 2 hours, and other free services while you wait. I'm very impressed with this dealership and will definitely be back for other purchases in the future. Their attention to the experience of the car purchase process has won them a new customer for life (as long as they maintain this high bar going forward).
Oceanlife
Oct 28, 2014
After having some bad time trying to trade my Corolla at Toyota of Apex, we decided to stop by this Honda dealership; Brent Mikell understood our time limitations the first day as he offered us to come back to accommodate our schedule better. He was there to listen to our needs and helping us to make the right choice. He spent long time showing us different options and then he was very professional during the price negotiation we left this place not just very happy with the purchase but relieved with a very smooth and quick process. Brent also wants to make sure you learn all the new features of the vehicle, and even helped me setting up the bluetooth system for the phone. We highly recommend Honda- Autopark and Brent in the sales department.
CRYSTAL HERRING
Oct 27, 2014
We just purchased our 2015 odyssey exl from Brent Mikell and we couldn't have been happier! We had very limited time, knew what we wanted and what we were willing to pay. We had no time for games and he knew that. He showed us what we wanted and was very educated on all aspects of the car, taking the time to show us which features we were most interested in. This is our 4th Honda/Acura purchase and we will be back to cary auto park honda! Highly recommend Brent!!
joetetro4
Oct 22, 2014
I worked with John Escano for the purchase of my 2015 Pilot. He was polite, answered all my questions, and treated me respectfully. Although new to this dealership he was informed and knew the processes needed for me to purchase my new car. I would recommend him to anyone interested in the purchase, lease, etc. of any vehicle available at Leith.
aematson
Oct 20, 2014
I got there and the second I did, a salesperson was right with me to help. He gave me many options that could fit my needs and priced many things for me that could potentially be an option for my budget. I am very pleased with the time I had at autopark Honda and will definitely be going there to get my service again.
AnnfromCary
Oct 16, 2014
I was impressed with how quick the whole car buying procedure was. We did not want to be spending any more than time than we had to on the process. Brent Mikell was very efficient. He understood what was important to us and what was not, and did not wast time. He closed the deal quickly, yet he also took time after the sale to make sure we understood all the new features on the new odyssey before we drove away. We also got a great deal on our old minivan. Make sure you ask for Brent when you are at the Autopark. We highly recommend him.
soccermom6
Oct 15, 2014
As a busy professional and mother, I needed to quickly find a vehicle that matched my buying criteria. I was looking for a consultant who listened and mapped my needs to the best value. David Washburn and Charlie Kline (sales manager) were exceptional advisors. I optimized my time and had the most efficient buying experience. Every detail was covered to the tee. Hands down work w/ these guys!
amb0327
Oct 15, 2014
This was by far the best car buying experience I have ever had. I worked with Barbara and she was extremely helpful and knowledgeable. I would definitely recommend auto park and I would highly recommend Barbara.
Sergey_Kryuchkov
Oct 15, 2014
A big thanks from the happy customer to Auto Park Honda and to Brent Mikell in particular. I got what I was looking for very quickly, the negotiation was very pleasant and quick. All paperwork has been done must faster than I have expected (based on my previous experience). Brent is a great person to deal with.Im very happy with my new Honda Civic. I would recommend Auto Park Honda is personnel working there to everybody. - Sergey K (Holly Springs, NC)
Loren0426
Oct 15, 2014
I had a great car buying experience at AutoPark Honda. I was immediatley greeted by Brent Mikell when I walked through the door. I could not have asked for a better salesman. He is knowledgeable, patient, and a "good guy". I got a fantastic deal on my new car. I would highly recommend this dealership. Ask for Brent... In a word... The best!
Eileen D. Williams
Oct 15, 2014
We had an excellent experience working with Anthony Bronzini & Charlie Kline when purchasing a new car recently. They were both very knowledgeable, professional, helpful, and responded in a timely fashion. I would definitely recommend this dealership, as well as these two members of their sales team.
chirag78
Oct 14, 2014
Just bought Honda Accord Sport from here and last year bought a Honda Odyssey from here...best sales staff ever...I would like to thank Ferrante Campbell and Don Rigsbee for being very professional and knowledgeable and making car buying a smooth experience. Also a plus is AutoPark's free oil change for life program which no other honda dealers offer.
HSTMS
Oct 13, 2014
Our fourth Honda. First one purchased in North Carolina. First day at the new dealership building. Met Chris Kenney for the first time. He is a very personable and knowledgeable guy. No high pressure whatsoever. He answered every technical question I had (I had a lot) without hesitation. His knowledge of the vehicles he sells is exceptional. Can't say enough about him. If we ever plan to buy another car we will definitely be looking for him. He is a credit to the dealership.
burntbyhonda
Oct 9, 2014
First booked an oil change. Arrived only to find they over booked and I would have to wait for a "fit in". Then because I didn't buy the car there they would not honor my service coupons.We did not buy there because of their sales staff and highest prices...no only to be shunned from service. Do your self a favor and look elsewhere! for product and service. This is my first and last Honda..so disappointed.
pjboys9699
Oct 7, 2014
My purchase experience at Auto Park Honda for a new Honda Accord was excellent. Jon Choi made the experience very fun and relaxing. I really appreaciate the young lady that asked my husband and I if someone was helping us when we were looking at the cars on the lot. I said no and she went to find a salesperson. She found Jon. I am so glad she did because he was the perfect match for us and our personalities. Jon was fun to work with. He was very knowledgeable about the vehicle. He even made my trade-in experience easy. He helped me setup the bluetooth before I left. I would recommend Auto Park Honda to family and friends. Way to go Jon!
dtnguye2
Oct 4, 2014
Received good salesman service from Jon Choi, and sale manager Glen Finkel was on top of thing. Thank you Jon and Glen for your help.
cretia
Oct 3, 2014
Hello I'm Sharontha Quick....Corey Jones was my Salesman, he helped me with picking out my Honda Accord.. I was really happy on how he explained everything to me.. I appreciated him for having patients with me and also he is very friendly.. I'm sure I will keep in touch with Corey.. ... Thank you Corey ...
johnny.stancil.1
Oct 3, 2014
Great experience. I have never had a more painless experience buying a car. The deal was fantastic and John Choi was fantastic to work with. Thanks to everyone at Autopark Honda
YeyHonda!
Oct 3, 2014
This was our 2nd car from this dealership in a span of 3 months. Friendly sales manager can make deals without harassing customers. All I care about this the out-the-door price! I already know I'll love the car. It's a Honda. This dealership has high volume, so they can make negotiations and get the right car color for you pretty easily. Jim Cirimele was very thorough when teaching us how to use CR-V we were purchasing from him. He also went beyond his duties to teach us how to use similar features in our 2014 Civic that we had bought from another salesman, who apparently didn't teach us thoroughly. Jim also caught some issues with our finance paperwork that the finance guy did not catch. We ended up having to sign our paperwork 3 times because the finance guy messed up, but that had nothing to do with the Jim or his sales manager.
thomaslilley
Oct 3, 2014
Wow, what an experience. I arrived at the dealership and was greeted by Garry. Garry asked me nothing regarding my financial situation, he asked me nothing regarding my timeline to buy, what Garry asked me was how I was, how he could help educate me about Honda. For the first time I felt like he was wanting to give me something instead of wanting something from me, which was the feeling that I had gotten from 3 other dealerships earlier that day. An example was, one dealership sales person wanted to run my credit to determine what kind of customer I was. With Garry, I felt like he was an ole friend that was helping me complete a project that I was trying to complete. Garry, beat TRUECAR price, and got me the best deal that I have ever received in the last 9 vehicles that I have purchased in the last 3.5 years. It was pure joy to have Garry as my salesman and I look forward to conversing with him regarding my next purchase.
jmorton104
Oct 2, 2014
Brent was very nice to work with and helped us when purchasing our Honda Pilot. We enjoyed our experience and would recommend this dealership to others.
jbroberts
Oct 2, 2014
Great customer service at Auto Park Honda. My sales associate kept his word and I feel like I got a great deal. We are very satisfied with the whole experience and would recommend anyone to buy/lease a vehicle from Auto Park Honda.Thanks
aimd
Oct 1, 2014
Brent Mikell was an excellent Honda salesman. He was polite, very knowledgeable, not pushy or rude, and helped with blue tooth setup. He followed up and set appointments so that we would not have to wait and he gave us 100% attention.
pcknow
Oct 1, 2014
From start to finish we had one of the best car-buying experiences we've ever had.Thank you, Charlie Bruce, for your professionalism and friendliness.
hondaman2014zz
Sep 30, 2014
John Escano is a great help on getting you into your new car. Rick also did everything in a most excellent way. The fit is fit.
ACausey
Sep 30, 2014
First off, let me say that with my experience, any rating of 5 is NOT enough. My wife and I bought a beautiful new 2015 Honda Accord (fully loaded.) When we drove on the lot, we had no intention of buying any vehicle that day (this was about our 6th car lot visit in a two week period.) Alexander Jacobson greeted us with a huge smile and great personality. All he ever asked was for us to give him a chance. OK. Including looking at our vehicle, a couple of trips to see his boss plus one hour, we got our new car for OUR price. Am I happy...OH YEAH!! Between Alexander and Vinnie Ferrone, our Finance Guy, what a great experience in car buying...CAR BUYING AND GREAT EXPERIENCE...WHEN HAVE YOU EVER HEARD THAT?!?!?!?!? Thanks guys and we wish you the best in your career. We highly recommend Alexander Jacobson and Vinnie Ferrone for a great experience. THANKS GUYS!!!!!!! You deserve a six at least out of five.
katieken
Sep 30, 2014
Jon Choi is kind, helpful, and accommodating. He was available to answer questions and was easy to work with. Great customer service from everyone I encountered.
Andrea Horn
Sep 29, 2014
Vince Miserendino was great to work with and provided the lowest price on my newly leased Pilot. This is my first Honda and I love it and I love the laid back/no pressure experience I received from AutoPark Honda.
gpatel1
Sep 29, 2014
Very positive experience! Worked with Jon Choi and he was very pleasant. From the minute I walked in to the minute I got my keys, it was a smooth process! Thanks for my new honda Jon, you were great!
mathtutor99
Sep 29, 2014
Our recent purchase of a Honda Accord could not have gone any better, Thank you, Brent Mikell, for being easy to work with and being patient with our decision process.
jter391
Sep 27, 2014
I leased a new Honda civic with Ronny Davis and he was wonderful. We had bad experiences at other Honda dealerships (Raleigh and Durham). Glad we ended up there. I will definitely go back there again!
kelly.odoherty
Sep 27, 2014
Purchased a 2012 Honda Pilot from Carly Rickers at Auto Park Honda a few weeks ago. This is my fifth Honda in all my years of driving since 1987. There have been others in-between, but my heart will always be with Honda.This is our 3rd Honda purchased locally, and by far the best experience at a dealer. From the beginning, I knew I wanted to purchase a car there. Carly was an enthusiastic sales person, and we clicked immediately. She and Carl worked with us to give us the car we wanted the way we wanted it!I will buy another car there in the future, and would recommend Auto Park to all!Kelly O'Doherty
gochamp2020
Sep 26, 2014
I leased Honda CRV yesterday from Jae (Jay) Kim at AutoPark Honda. It was extremly pleasant and relaxing experience throughout the leasing process because of Jae Kim's amzingly polite and courteous manner and professionalism he exihibited from start to driving away with the new CRV. Jae was especially GOOD at explaining operation of the new car to me and my wife in detail and step by step including setting up the BlueTooth function linked with our Samsung Android phone into the CRV hands-free phone access function. Jae Kim was very GOOD at making us very relaxed and pleasant for what they are after. We were very impressed and wish him the BEST!!Finance Lady Ms. Johanna Quo was also very GOOD and we enjoyed meeting her as well.
drwho0802
Sep 25, 2014
From the moment I stepped into the dealership, I felt very at ease, and not at all pressured. Corey was a great salesman; very knowledgeable, courteous, and professional. He made the whole car buying experience a pleasant experience. I highly recommend anyone looking to buy a Honda to visit AutoPark Honda in Cary and see Corey! Thank you, Corey!
treygreer
Sep 25, 2014
They had exactly the car I was looking for (Honda Fit). David was polite, no-nonsense, and gave me a fair deal with zero hassle.
larry feistel
Sep 24, 2014
Thanks Peter for a job well done. Donna and I were treated great, it was an easy transaction for us and we appreciated the relaxed atmosphere the dealership provided. Our best to Glenn, Rick and Robert for there efforts.Thanks,Larry & Donna Feistel
sweetT79
Sep 24, 2014
John was amazing - he worked well with us without pressure. He made sure I had everything I wanted and worked very hard to make sure I got the best for my trade in. He was very friendly. I would recommend them to anyone! My mom got her car from this dealership and we will be back next time we need a car!
snalmond525
Sep 23, 2014
My experience at Auto Park Honda was excellent with the both the sales department giving us the price we were looking for and at a great finance rate. All aspects of this experience of purchasing this car was was excellent.
Jshill
Sep 23, 2014
From the internet inquiry down to the purchase process, it was the easiest car purchase we have made in a long time. Jim Cirimele was the best salesperson we have ever worked with before.
khoyle
Sep 22, 2014
In a perfect world, Barbara Yarber would be the only person from whom I would ever need to buy a car! Thank you for your graciousness and professionalism!
fivekin20
Sep 22, 2014
My hat's off to Christopher Kenney at AutoPark Honda. I've bought or leased 4 Hondas in the past 10 years, and I must say that Chris would be the only salesperson I'd reach out for our next Honda purchase or lease.His calm demeanor, professionalism, no hassle, no pressure attitude is second to none. I give him 5 out of 5 stars.Thanks Chris for making my wife and I feel welcomed to Honda.
erbrinson
Sep 21, 2014
I just bought a 2014 CRV with the excellent assistance of John Choi! He was an awesome sales associate, and was friendly, informative, and consistently striving to "make me happy" throughout the whole process. A wonderful sense of humor was an added bonus! He is gifted with great interpersonal skills, and is quite educated in Honda products and service. He is committed to his customers, as seen through his willingness to meet me (and only me) on a Sunday to close the deal on my new car. He also gave me humongous balloons, which reflected back to his sense of humor! Overall, I am highly pleased with John and the rest of the staff at Cary Auto Park Honda. I would recommend to all!
avpavlov
Sep 21, 2014
I just bought Honda Civic 2014 and want to thank Corey Jones for his help through the process. It was my first car so Corey's help was indispensable for me. Moreover, he agreed to come 40 mins before opening hours to allow me to pick up my car in the early morning.Alex P
dogthebountyhunter
Sep 20, 2014
I researched the vehicle we wanted online and then went to the dealership closest to us (Durham). That dealer quoted me what I thought was a reasonable price and I almost purchased the car from them. I decided to check in with Auto Park and a few other dealers and everyone came in with numbers below the first dealer. Auto Park had the best quote and Caitlin and Jon facilitated a smooth and easy experience. The car is great and my wife and I appreciated the stress-free experience.
rasurfn
Sep 19, 2014
I dont typically give reviews but Jae Kim, Charlie and Joe were amazing to work with. I cant compliment them enough on their awesome service, efforts and going the extra mile for the sale! We purchased a new Honda from Jae two years ago and thought that experience was great but our expectations were exceeded beyond that on our recent Honda purchase. I look forward to working with Jae and the team again in the future. :)
angioman5163
Sep 19, 2014
Thank you Jae Kim for a great experience with purchase of my pilot, your assistance was excellent.Thank you Glenn Finkel for helping me get the value, putting me where I wanted to be with my payment. Thanks Rick Sidel for a quick and painless finance closing and Edie in service for the assistance with my questions about the car. Just an overall great experience and would highly recommend Auto Park Honda for your next purchase..Brian Ivey
OG3xOG
Sep 12, 2014
Ferrante is a OG triple OG. He made the buying experience seemlessly easy, and kept my best interests ahead of everything else. I would highly recommend this dealership to any and all of my friends and family, and look forward to coming in to see their new facilities.
superknam
Sep 12, 2014
I bought a brend new 2014 Honda Accord in Autopark Cary on Wed 10th. The saleman, John Choi, is amazing and the most honest dealer ever. He kept the promise what he said on the phone. He never lie. Every times I tied the other dealers, they always made me dissapointed badly. However, Mr. Choi was differet. I highly recommand him to you.
John Lindenberger
Sep 12, 2014
This is the second Honda we have leased from Honda Autopark in Cary. Charlie and Eric were extremely professional and made the whole process go smoothly. We will definitely be back for our next Honda.
dave.peedin.1
Sep 10, 2014
Charlie Cline and Jae Kim were great to work with. Charlie beat the next best offer by over $100 dollars. Jae Kim was kind, helpful and very pleasant to work with. Finance dept. was also very pleasant and worked quickly to try and get us in and out as fast as possible. The establishment was clean and well stocked with water, sodas and treats for the waiting period. We have already shared our positive car buying experience with other potential buyers.
putzsu
Sep 10, 2014
I took my 2004 CRV for service and ended up leaving with a 2014 Civic LX and I LOVE IT!!!!!! David was very helpful and I would highly recommend him to anyone looking for a new car. I feel like he was very honest with me and I will definitely buy or lease another vehicle from Auto Park Honda!TerriLillington, NC
Ivanafanador
Sep 10, 2014
I've bought a few cars before so I expected the same old tactics. Given one price adding 400 dollar paper work. Pressure to buy extras. I was wrong. I spoke to Erik over the phone received an excellent price. When I got there that was it. He was friendly, informative. We did the paper work. But then sent us to Vinny the financial guy. Then I said right here it comes. Nope . He showed us the benefit of the clear coat. I said thanks but no thanks and that was it. We took our car and left. The best car buying experience ever in my 58 yrs. we only buy honda and Erik will be my first call.
NanaC
Sep 9, 2014
I just bought a Honda Accord from Auto Park Honda. David Washburn was my sales associate and he did an excellent job. I do not like the normal dealer "let's make a deal" and spending hours to get to a price that everyone can agree on. It did not take David long to get me a price that I could accept and before long I was driving my new car off the lot. Keep up the good work!
haustin
Sep 9, 2014
We had a fantastic experience with Charlie Bruce at the Autopark Honda dealership. Charlie was knowledgeable, honest, sincere and most importantly he made himself available. I think that Charlie is a great representative for the dealership and would feel comfortable recommending him to anyone interested in a Honda. Thanks so much for your help Charlie!!
RickSmith1125
Sep 8, 2014
I live in Wilmington and bought from Autopark which says a lot. From my first contact via the Chat function, to a prompt response from the Internet team and finally the follow up by Ryan led me to confirm that they indeed wanted to work with me. Ryan was extremely helpful and proactive and we were able to close the deal and pick up in the same day.Vinnie was very helpful when it came to the Financing piece.My only "negative" was that they were very busy on Labor Day and it took a little longer than I had planned for but that was really a minor issue in the big picture.
nebish
Sep 8, 2014
Very pleased with the sale experience from Jim Cirimele and Auto Park Honda on our 2014 Crosstour. We had pre-specified the car and done research on the internet. Jim explaned the features on the car during our test drive, then worked tirelessly to find the car with the options as we specified, as well as persistently followed up to ensure we had all of the dealer installed accessories that we desired. He was consistently courteous, very knowledgeable on the car, and was a pleasure to work with.
Heesuk Chung
Sep 5, 2014
I just purchased my Honda Accord last week from this dealer, and was very satisfied with the service. My sale rep, Jon Choi, was very helpful and willing to help with all my need in meeting my expectation.
bdshah101
Sep 5, 2014
Jon choi is very informative and very patience, no pressure, this second time in two years I got new car from him and I will keep coming and I recommend to all, also jeff haight is very good..thanks to both and autopark honda cary nc.
Ruben Orlando Gonzalez
Sep 4, 2014
I'm not going to lie - I was pretty much sold on the car I ended up buying from Auto Park Honda, and it was very hard to a find Honda Accord Hybrid in the triangle area. I showed up without an appointment and Chris worked with me from then on, answered all my questions, before, during and after the test drive. He was very diligent to provide all the necessary information and materials that I requested and more. I felt really comfortable, enjoyed the ambiance in the building and at no moment I felt cornered or pressure to buy the car, as I had felt in other dealerships that I visited. Chris concentrated in the quality of the car and the service and expertise of Auto Park Honda, and made me feel that I was in trusted hands. While waiting to finalize the purchase Chris was always very Keen to make sure I had all what I needed and that my waiting time was as comfortable as possible. I left a satisfied customer with a great product and an even better service from Chris. Muchas gracias Chris - tu atencion fue excelente!
Arnrabin
Sep 4, 2014
My family experience with Autopark Honda began since 1996. Vince Miserendino confirmed our awareness for purchasing our 5-th Honda just here. Vince happened to be not a "dealer" but rather a technical and financial adviser for very important decision. His expertise was really indispensable for car's price/features optimization. Vince's genuine friendliness, excellent knowledge of cars, and really pleasant courtesy made our purchase easy and enjoyable. We definitely recommend to call Mr. Vince Miserendino when are going to buy Honda.Arnold & Lena of Cary
Elizabeth15
Sep 3, 2014
Great service ! Very professional and personal . I enjoyed my interaction with Auto Park Honda . I would strongly recommend them for first time car buyers . Anthony our sales associate was very timely and very easy to work with . Thanks auto park honda
bbayne
Sep 2, 2014
We had a very good experience with Autopark Honda. Caitlin in the internet sales department was quick, courteous and helpful in delivering a very competitive quote and then making sure they could get the exact car we wanted. The price represented a substantial savings from other dealers. Jae Kim worked very hard to deliver the car (they had to get it from another dealer) and provided timely and straightforward information throughout the process. He never tried a bait and switch and put no pressure on me to add anything I didn't want. Jae seems like a great guy, as does Jon Choi, who was helpful and humorous as he explained all ins-and-outs of our new car. The only exception to this low-pressure, pleasant experience came in the financing office where the manager tried to make my decision not to purchase an expensive extended warranty and protection package seem foolish. However, once I firmly expressed my decision he worked through all the forms efficiently and the rest of my experience was nothing but professional and easy.
bunsree
Sep 2, 2014
Don Rigsbee at Auto Park Honda worked very hard to make sure I got the vehicle I wanted for the right price. He was courteous and very friendly, which made the experience even better. He did not put pressure on me to buy the vehicle and answered all the questions I had on the differences between the trim levels on the 2014 Accord. He was able to provide me with a solid deal on a very reliable vehicle. Thank you for the awesome experience Don!
nverna
Sep 2, 2014
When I went to Autopark Honda in Cary NC to purchase my CRV I was overwhelmed on how great Mark Yingling and the entire staff were during the entire purchasing experience. They treated me with respect, gave me a a great price and explained all of my options in an easy to understand manner that made me feel confident in my purchase. I highly recommend them.
harinootsak
Aug 31, 2014
Don was helpful and full of unbiased information at every point of the deal, it was his steady state attitude and confidence that made this deal happen. Thanks again for an awesome auto buying experience.
nathanhoang
Aug 31, 2014
Jon Choi is friendly, courteous and professional. He was knowledgeable and took his time addressing all of our questions and concerns. He did not put pressure on us to purchase the car. He went above and beyond to help my parents with their purchase. Thank you Jon for a wonderful buying experience. I highly recommend Jon if you ever need to purchase a car.
heathercanuck
Aug 29, 2014
This is our 7th Honda. It seems like each visit, the customer service keeps getting better, so I am glad I keep coming back. The last two purchases we have made have been particularly excellent. This time, Jack Erdman, our sales person, was awesome. He was nice, laid back and not sketchy like some people you meet in this business. He didn't do anything shady, nor put any heavy pressure on us. He answered many questions and helped us to weigh the pros and cons of the vehicle(s) we were considering and how they would be a fit for us. Truely a stand up guy. Furthermore, Glenn, the manager was very generous with my trade-in, and then Luigi, the finance guy, was easy to work with, he answered all of my questions and has a great sense of humor while going over dry stuff like insurance, financing and add-ons to be considered with purchase. Nice guy, not pushy and surprisingly remembered me from 2 years ago when purchasing my last car. These folks are good at what they do and provide really good customer service. I had a great team and great experience all around. I am a true Honda loyalist as a result. I highly recommend them.
dflynn20
Aug 29, 2014
Peter is extremely friendly and professional. We knew exactly the car we wanted and Peter assisted in a timely manner and we walked away with the deal we wanted. Thanks Peter!
c1
Aug 28, 2014
Auto park Honda was great Allen was my salesperson he greeted me in service were I had no ideal I was going to trade my car in for almost the same payment. Allen move quick and fast and no pressure thanks for the great deal.
Aljarood
Aug 28, 2014
I was delighted to do business with Honda Autopark. Despite the fact that this my second Honda Accord, I discovered far more practical and luxury features in the car. All of this would not have been happened without our Salesperson, Ferrante Campbell. His reception was very warm and he was so kind and helpful to us which made my experience, as well as my wife's, incredible. I will not speak too much about how wonderful and effective my experience was because I want you to experience the same without ruining it for you!
Hegdead
Aug 28, 2014
Jae Kim was exceptional on the details of the vehicle and pointed out all the features of car before delivery. My husband and I felt good and there was no feeling of pressure, only a feeling of him wanting us to be satisfied with the new honda CRV. He was very patient and kind throughout the whole process. The other person we spoke to was Rick Sider who treated us well and explained to us the paper work in detail.
garrisjs
Aug 27, 2014
I went into Honda AutoPark Cary about 15 mins before closing. I came prepared with an offer for a specific vehicle and within minutes Don Rigsbee took it to his Sales Manager who accepted it. Fast, easy, no haggle, no surprises, very refreshing! They had the exact car I wanted and sold it to me at the price I thought was fair. I'm glad I gave this dealership another chance (my experience in '08 was horrible) but that's in the past now and I'm a happy Honda AutoPark customer! From my experience, if you are looking to buy a new vehicle, I recommend going to Honda AutoPark Cary first, ask for Don Rigsbee, and see how easy they make it to buy the car you want at a fair price.
bbartik
Aug 26, 2014
This is my 3rd Honda Civic that I have purchased so far in my life. My 2001 finally needed a major repair so I figured that I would go down to the Honda Auto Park in Cary and see how much it would cost to get into a new one. Well, salesman Don Rigsbee and finance expert Johanna Que worked with their teams to get me a great deal and monthly payments that my family could afford. Johanna even worked it out for me to purchase the extended warranty. We did all of the paperwork and I drove home in my new 2014 Honda Civic. I am very happy that I had an fantastic experience. Thank you to Don and Johanna and the rest of the team that made this all possible. I highly recommend this dealership.
Brandy Buchanan
Aug 25, 2014
My experience with Barbara Yarber at Autopark Honda of Cary was everything that car buying should be. As a first time car buyer, Barbara was very informative, and worked with me and my family to come up with an amazing offer. Barbara is also a very genuine person who showed kindness and was easy to gain my trust. I would also like to highly rate the finance department, I did not feel pressured to add any extra to my purchase which I really found to be wonderful. My favorite thing about going to Autopark Honda was that it felt like a family, even though it is a bigger dealer. As long as I am in the Raleigh area I will be a customer of Autopark Honda, and will recommend anyone looking for a new car to the dealer and to Barbara. Vinnie Ferrone in Finance was very friendly and really connected with me and my family. Thanks Vinnie for everything that you did for us!Glenn, thank you for telling us about the referral program and letting my boyfriend sign up for it! Thank you Autopark Honda for helping me with my first vehicle purchase and making the process smooth and at the same time creating a friendly environment. I look forward to coming back for my oil changes! :)-Brandy Buchanan
stevenbnc
Aug 24, 2014
I put in for a quote via a car internet site on Saturday morning and got a prompt email response from Henry at Autopark Honda. I spoke with Henry briefly who had us come in and meet with Carl. Carl greeted us and introduced us to Jon Choi. Jon was familiar with all of the new Odyssey features. Once we had picked out our vehicle, Jon even set up my phone and my wife's phone to work with the new vehicle. This was my first vehicle from Autopark Honda, and I couldn't be happier with my experience.
Uday Kumar
Aug 22, 2014
I went to lease an Accord, and the process was really fast and smooth. I was really impressed with the way autopark handled the deal. Chris Kenney was really fast and we finished the deal in an hour or so.
martinar
Aug 20, 2014
We definitely recommend Mark Yingling, Laura Robinette, and the team at Auto Park Honda. Earlier in the summer Mark took us on 3 different test drives (Civic, Accord, and CR-V) and was extremely knowledgeable about the differences in the models and all the trim levels. We have purchased many Hondas over the years and Mark has by far been the most knowledgeable and pleasant to work with. He followed up but without pressure. Laura Robinette in Internet Sales was responsive and provided a very competitive price. Mark took the time to help setup Bluetooth and make sure we understood all the new features of our new car. Thanks, Anne and John Martin
nctiger13
Aug 18, 2014
I recently purchased a Honda Civic and could not be happier with my experience. Jim Cirimele was truly awesome and could not have made the experience better. Everyone should buy a car from Jim! Team members Vinnie Ferrone and Carl were also great and a pleasure to work with, I could not recommend Jim and Auto Park Honda more highly.
Julia A
Aug 17, 2014
Best car purchase experience ever. Don Hillenbrand got me a great deal and was very knowledgeable about the Honda product. The paperwork was quick and easy. Would recommend Don to any of my friends or family.
Cwayne
Aug 14, 2014
This was my first time experience buying a car from Auto Park Honda. I was very pleased with the way I was treated. Salesman Jae Kim was very knowledge and answered all my questions in a very patient and professionalmanner. He was patient and thorough & did not pressure me in any way & worked with me to get the deal that was right for me. I highly recommend him.
teesir22
Aug 12, 2014
Jon Choi is the guy to get your cars from!! Jon and his manager Carl is the best combination of people to get your DEAL from. Jon knows his cars !!
bjsmith328
Aug 11, 2014
Having purchased new cars from other dealerships, I was prepared for a lengthy negotiation and finance process. That couldn't have been farther from the truth. Everyone I've met at Autopark Honda has been very accommodating and friendly. I didn't feel pressured into anything and really felt that my sales consultant, Mark Yingling, wasn't just trying to sell me a car, but that he is passionate about the product he represents. I've never had someone take the time to explain the features of a vehicle like Mark did and he seemed to really enjoy going over everything with me before I drove my new car off the lot. Johanna made the financing easy to comprehend and Edie was really helpful in getting my side molding installed within just a couple of days. Glenn reached out to me in email and Carl stopped by to introduce himself when I was making my purchase. Autopark Honda has a fan for life!
dmearnhardt
Aug 9, 2014
Buying a new car can be a daunting task, but the professional staff at Autopark Honda in Cary made it easy. After spending hours researching, we made a call to internet sales and were able to quickly get the sales manager's approval on a 2014 CRV at a great price. Jae Kim, our sales consultant showed us around the lot and helped us find the precise trim and color we desired without any extra dealer accessories or attempts to steer us to a more expensive purchase. Jae's knowledge of the product and his ability to explain and demonstrate the features of the CRV were much appreciated. From start to finish, we had a very relaxed and satisfying experience.
kmpatton
Aug 8, 2014
When I decided it was time for a new car, I was worried about all that went along with that process: dealing the salesmen, trying to figure out if I was getting a fair price, making sure I got all the right questions asked and answered. Working with Joe at Autopark Honda was so much easier than I thought it would be. He answered all of my many questions, worked hard to get me a fair price on my trade-in, and helped me get everything wrapped up in a short time. I love my new Fit and feel confident that I wound up with the right car for me. I look forward to driving it for a long time to come. I'd definitely recommend Autopark Honda to anyone looking for a new car.
searshj
Aug 7, 2014
We had the best experience at AutoPark Honda in Cary! Ferrante was the best! His customer service was over and beyond our expectations. I would highly recommend Ferrante and Auto Park Honda to anyone! Johanna also was awesome in the finance department. She really took her time explaining everything and working with my husband and I with the purchase of our new car.
dbmelvin
Aug 5, 2014
I was very pleased with the way I was treated Malik was very knowledge and answered all my questions in a very patient and professional manner. I told all my friends go to Autopark Honda if you are looking to purchase a car.
blueyes228
Aug 4, 2014
This wasn't our first time buying a car from Auto Park Honda nor will it be the last. Everyone was very friendly. Our salesman, Allen Alston was great!! He even helped to save us some money. I wouldn't go anywhere else!!
Canesfan88
Jul 31, 2014
This was my first experience with Autopark Honda and my first new car! :) Jae Kim was my salesman and I was very happy with him. He was very knowledgeable and answered every question I had. He wasn't pushy like other car salesmen I've dealt with in the past. He knew everything there was to know about the Honda Civic and made sure to explain everything to me. I will definitely be a return customer and will most definitely recommend Autopark Honda and Jae to friends and family!
Ida Rodriguez
Jul 30, 2014
Jae Kim was instrumental in my decision to purchase a new car. Jae understood that I was serious and wanted my questions answered directly, I was there with my husband. Jae was knowledgeable, friendly, he even offered to share his snack with us, it was late in the day. I did everything in one day. I traded my old car, got my new car finance at a fair percentage, and drove off the lot with a new car, a smile on my face and a satisfied feeling.I would recommend Jae Kim to my family and friends. Thank you Jae for making my day ( :
bsimiele
Jul 30, 2014
Instead of feeling pressured and over whelmed, I walked away with an awesome experience and a fantastic deal for my daughters first new car. Jae related to our famly and took the time to explain everything to make my daughter to make her feel comfortable. He did a great job!
Will.Benn
Jul 29, 2014
This was my first time buying a car, and I was nervous coming into the process with what I'd heard about car dealerships in general. Charlie Bruce defied all negative stereotypes about the experience. He was extremely knowledgeable, friendly and patient throughout the two days it took for me to make a decision. Charlie was not pushy about anything, and seemed to genuinely have my best interest in mind while guiding me. Charlie went so far as to stay late to make sure I was able to get the car I wanted that day.All in all, I had a great, easy experience and would recommend Charlie Bruce and Auto Park Honda to anyone looking for a new car.
RobNDeb
Jul 29, 2014
After an initial mis-understanding about the free oil change for life offer, I received a personal phone call from the Service director who resolved the issue to my entire satisfaction.This is a genuine offer which is worth a considerable amount to the Honda customer, and can be recommended to everyone.Many thanks to the management team at Auto Park Honda. I will be happy to do business with you at any time in the future.Robert Taylor
JoniBynum
Jul 29, 2014
Don Ribsbee was my salesman. He answered all of my questions, took his time, and repeated things when I did not get them the first time. He was patient and thorough. He sales a great product and is proud to be a representative of the Honda products. I appreciate the time he spent helping me decide on which car to buy. John Watson was very knowledgeable when helping with ALL of the paperwork. He made that difficult part of the sale seem easy. I am enjoying my new 2014 Honda Accord. Joni
sangkil.moon.7
Jul 23, 2014
It was an easy and efficient way to buy a good-quality car. Jon was kind and straightforward, which made my purchase experience pleasant. I highly recommend him and the Honda AutoPark.
clem27502
Jul 21, 2014
I found Alexander to be very knowledgeable about the vehicle. He worked very hard to make the deal work for everybody. He also has a great personality and made my car buying experience very nlce.Thanks Alexander
Holly Bass
Jul 17, 2014
I just purchased a 2014 Honda Civic EX-L and had a great experience working with Don Rigsbee and Vinnie Ferrone. Don found the exact car I was looking for and Vinnie was able to beat my credit union's financing! It's was great working with this team of professionals that want to help you get the best deal for a new car. Thanks Don and Vinnie!
Patricia Schuman
Jul 17, 2014
I appreciate the fact that the dealership prices the used cars more reasonably than their competitors, and because of that there may not be as much negotiating room. No, they didn't give me as much value on my trade-in as other dealers offered, but they started out at lower prices for comparable vehicles than the competition. Jae was always knowledgeable and answered any question we put to him without pushing anything on to us. We quickly reached a deal without my feeling badgered and he was always available at his cell phone number when questions arose. He and the others at Honda were always willing to work with me to try and make the process as smooth as possible. The quality of Honda products has impressed me for yours, and the outstanding service at this particle dealership means that when in the future I am either looking for a vehicle or service, Auto Park Honda in Cary will be my first choice.
g&mdyer
Jul 16, 2014
Working with Jae and Joe was a breeze. They were knowledgeable about Honda products and did not put any pressure on us to buy from them. They worked with us on price and trade-in. Vinnie took us through the financing and options and made everything clear to us. Couldn't be happier with our purchase. Will more than likely buy our next car from Auto Park Honda.financing and options
jump2bd
Jul 15, 2014
My new car buying experience at AutoPark Honda was with Sales Consultant Don Rigsbee. My wife Barbaraaccompanied me on the day we closed the deal on our 2014 Honda Accord LX and we both agree, Don Rigsbeemade our visit an absolute delight. Don's personal friendliness, courtesy, superior vehicle knowledge and keenability to simplify and explain the various operational features of the vehicle made our purchase easy and saved us much time. He was ready for us upon arrival and quickly and efficiently reviewed the various sales documents with us and obtained our necessary signatures. We have purchased from other dealers in the past, and have never encountered the ease and hassle free experience such as Don demonstrated during our visit. His continued interest and follow-ups with us further reflects his high level of professionalism and customer care. Don is in every way an outstanding sales consultant and his sales and customer care abilities reflect great credit upon himself and the Leith Auto Organization.Kudos to Caitlin Brigante, Internet Sales, and Rick Sider, Business Manager, for their excellence in facilitating our vehicle purchase at AutoPark Honda are deserved also. Stephen & Barbara Edwards, Raleigh, NC
tflbuckeyes
Jul 14, 2014
Thank you David Washburn for the great customer experience in purchasing 2 new cars after our move to NC from England. It was easy to work with yourself and the dealer to buy these cars!!
Melnnc2009
Jul 13, 2014
Barbara was fantastic and I would highly recommend you ask for her when you walk in!!! I was a little disappointed when I first walked in and no one welcomed me, but after that my experience was great!
Chirayu Hardikar
Jul 13, 2014
We had a great experience buying our Odyssey from this dealership. Got a good price and great customer service. Our sales consultant Allen Alston was super helpful, courteous and knowledgeable about odyssey which helped a lot. His initial odyssey showing helped us make our decision quicker and he was very professional thoughout the buying process. We will recommend this dealership highly!!
Jason Cecil
Jul 10, 2014
We just purchased our second car from Autopark Honda. We had the good fortune of working with Jon Choi. Was a great experience from start to end. They were flexible with the price and worked to get us the vehicle we wanted. Jon is friendly and his relaxed approach with us was very appreciated. Kain worked to get us out and on our way and explained the options we had available at closing. We walked out with a great vehicle and a great experience.
Rtfishe2
Jul 9, 2014
Jeff helped put me into a 2014 honda civic with a very low monthly rate,after I was forced to get rid of my old car a (2010) I was having to many problems with my old car and was nervous about payments but JEFF assured me by laying out the planning to me clearly and promptly, I ended up loving my decision.
ericabrown
Jul 9, 2014
The truth is, I was a little nervous when I went to look at trading in my car since it was my first attempt to do so. Don Rigsbee was able to make my whole adventure painless! He was extremely patient, and really made sure that I was able to understand every detail within the variety of options I was reviewing. The combination of his knowledge, experience and genuine sincerity allowed me to get a great deal that fit everything I was looking for - including a fabulous car! I will undoubtedly recommend to everyone that they visit Don at the Honda dealership for the most amazing service in Cary!!!
Madison Shook
Jul 9, 2014
Erik Lutz at Autopark Honda was absolutely amazing to work with on the purchase of my new 2014 Honda Pilot. Not only did he come in on his day off to accommodate my schedule, but was very patient with me during the entire process. After pricing many Honda dealerships in the Triangle, Autopark was by far the best price and the best service. I would recommend Erik and Autopark Honda to all of my friends and family! It was definitely not the "typical car buying experience".
shadowcat
Jul 9, 2014
Christopher is great! He helped me purchase my first car and made the process easy and didn't pressure me at all. This dealership understands that good customer service is the way to sell cars -- it's great to see. All of my fears about stereotypes around car shopping went out the window. Stephanie in service is great as well! Such nice folks. Definitely buy your car here!
kpbrady
Jul 8, 2014
Today, I purchased a new Honda CRV from Chris Kenney. As I entered the dealership with my family, including two young children, I was greeted sincerely by Chris. From that moment onward, Chris was incredibly professional, knowledgable, and ethical. It was refreshing to deal with someone who was completely transparent and honest in our discussions regarding the purchase of a new car. While negotiating price, Chris was able to work with me to achieve a highly competitive price on my new CRV. Additionally, both Chris and John Watson went the "extra mile" helping me acquire low interest financing for my new CRV.I left Autopark Honda feeling completely confident that I had made the right decision. Overall, this was an excellent car-buying experience and I will highly recommend Chris to anyone considering purchasing a new vehicle. Chris combines impeccable professionalism with a genuine attention to the needs of the customer. Additionally, Chris was honest and straightforward in his approach to selling me a vehicle. No questionable tactics or deceptions.
LBD_2014
Jul 2, 2014
Christopher Kenny was wonderful in helping with the purchase of a new Honda. He was friendly, I did not feel pressured, and he spent a great deal of time working with me and addressing all of my questions. I would highly recommend him (and Leith) if you are looking for a vehicle.
gene97
Jul 2, 2014
My wife and I recently purchased a new Accord from Ronny and found him to be very knowledgeable, friendly and helpful. I would highly recommend him and Auto Park Honda to a friend. An excellent overall experience, totally painless.
Emmy McLean
Jul 2, 2014
I recently purchased my first car with the help of Chris Kenney. If you have any negative stereotypes about sales representatives in this industry, Chris will dispel them all. He conducts business with utmost transparency, credibility, expertise, and patience. Never once did I feel pressured to make a purchase. He provided truly impeccable service and even a sense of humor (the latter being of utmost importance to someone buying his or her very first car). Ultimately, with Chris's help, I got exactly what I wanted for a price that could not be beat anywhere else. Thanks so much!And Luigi, thanks for an easy financing process. I had no idea those types of interactions could be even remotely pleasant, but you made it happen. Greatly appreciated.
Annabrodeur
Jun 30, 2014
From the moment we met Don, we knew he'd be honest and forthright with us. We've purchased no fewer than 10 cars, and Don provided us with, by far, the best experience of all those purchases. There was absolutely nothing about his manner with us that suggested that he just wanted to make a sale. He took steps to maximize our purchase and minimize the cost to us. Even when we've been happy with other sales people in the past, none came close to Don in the category of honesty and trustworthiness. ALL sales people should take a lesson from Don, and if he is still at Autopark Honda when we next need a vehicle, we will seek him out.
erika71
Jun 30, 2014
Our experience with Ronny Davis at Auto Park Honda was great. I was interested in the Honda Fit with specific features (mainly a rear-view camera) and started my search and contact with the dealership online. Once I visited the dealership, Ronny took our case and did not overdo it. He showed us what we wanted to see, explained the car features very well, explained how buying versus leasing worked (it would be our first time leasing a car) and he did not make a thousand follow-up calls, text messages or emails. When I had a question, he called back and answered the question I had. Ronny is a very down-to-earth guy and he did not try to oversell anything to us, which we really liked. Thanks Ronny for helping us get my first car at 42!
agathak
Jun 30, 2014
This was my fourth Honda purchase in last couple of years from the Auto Park Honda and I have always requested for Jae Kim. Jae always made the buying process smooth and painless. He was very cordial and diligent in making our process go quickly. Thanks Jae and Auto Park Honda for your excellent customer service!!
JulieLunich
Jun 30, 2014
Joe was delightful to work with when buying my new odyssey. He made the experience easy and fun. The process was smooth and I was very happy with my visit. Thank you Joe Lunich
hyunhea86
Jun 30, 2014
Leasing my second car from Jae. Straight forward and no hassle. Everything was explained and processed in an acceptable manner. Best service I have experienced.
Edusmc
Jun 28, 2014
Just bought a Honda Accord EX-L a day after moving from CA. Called Joe Lunich several weeks ago, told him what I was looking for. He found it and held the car for two weeks for us until we arrived. He was very friendly and great with our jet lagged kids.
bobbycmusic
Jun 26, 2014
This my 4th purchase from Jon at Autopark Honda (1 Acura) and its gotten to the point where he knows what im looking for before i do.Very attentive and quick. doesnt waste any time if he knows im in a hurry. i was in and out in no time. very knowledgeable about the cars and the financing process. i was in a unique situation this time and he worked out a amazing deal for a new civic. Thank you again!
brittwill11
Jun 26, 2014
Customer service sold the sale! I drove 2 hours to get the vehicle of my choice based on the outstanding customer service I received from Vince. Vince was very attentive to what I was looking for and patient to help get me acquainted with my new Accord. After the headaches I dealt with at the local dealerships, Vince made car buying enjoyable. THE WAY IT SHOULD BE . AutoPark Honda was a great experience, I left happy and satisfied knowing I made the right choice.
Prissy1778
Jun 26, 2014
I was very pleased with the courteous and friendly experience my husband and I received. Jim Cirimele was very knowledgeable of the Honda Pilot I purchased. He explained all the features of the Pilot which were helpful. Service was courteous and professional. I would highly recommend this salesman and dealership. This is my third Honda and will not be my last!
Alyssa_040591
Jun 25, 2014
My experience at Autopark Honda was very positive. Don Rigsbee received excellent ratings from me because of his overall helpful, conscientious demeanor. He was very patient and did not make me feel rushed, as I felt at other dealerships. Don made my experience buying a car a success.
Eric1939
Jun 17, 2014
Peter gave me full information on my options to lease and was very clear about them. I had agreed to the deal he then told me about special FREE extras that came with it and I found this very comforting. Less than 3 hours after arriving at Autopark Honda I had leased a 2014 Civic and had insurance coverage. Amazingly efficient. Thank you, Eric Davies
krauset
Jun 12, 2014
My Salesperson Don Hillenbrand is the absolute best! He is always looking out for the needs and well-being of his customers. Wonderful dealership and sales experience. I wouldn't even think about going anywhere else for my vehicle needs. I guess it says a lot that I have now purchased 5 vehicles from this dealership over the years!! Salesperson Don Hillenbrand and AutoPark Honda get 5 stars!!! Highly recommended!!!
nagesh_vempali
Jun 11, 2014
The overall experience throughout the purchase is great. Ryan Pope the executive who worked with me for this purchase is a perfect proffessional. My rating for both Dealer and Ryan Pope - 5
ArunP
Jun 8, 2014
Vehicle: 2014 Honda Accord EXL w/ NaviSale date: Jun 7 2014Sales agent: Henry Meador, Alex Jacobson, Carl SalyerExperience: ExcellentRecommend to others: AbsolutelyIt all started with a proactive email from Henry Meador about a mega AutoPark Honda Clearance sale on Jun 6. I was on the lookout for a new car (Honda or Toyota) for a few months. Prior to this, Henry would occassionally send me emails with any specials as well as call me on the phone for the past few months. Jun 6 email was different and a timely intervention of sorts as I had plans to go to the Toyota dealership on Jun 7 due to a great deal a friend of mine got for his Avalon. I also have had 2 extremely bad car buying experience at 2 other Honda dealerships in the past from a different state, so I was very sceptical and paranoid about this. Henry put me in touch with the manager Carl Salyer. Carl and I had a good professional chat over phone on Jun 7. I immediately went to the dealership and did not know what to expect. The staff were wonderful. Carl greeted me and my family and got us in touch with the sales person, Alex Jacobson. I explained to Alex my previous buying experience. Alex, like the rest was a professional and ethical person. He went above and beyond to get us the car with the correct options we were on the lookout for. I also developed a wonderful professional working relationship with Alex. The price was also good. Alex worked with Carl to get me a good price for my 11-yr old Honda Civic which had little to no issues other than cosmetic stuff. It was funny that I played the sales agent with Alex to get a good trade-in value for my car and I could see that the staff were committed to providing the customer with a wonderful end to end buying experience!!Overall I would rate the experience as the best so far and kudos to Alex and the team! If you are in the market for a new Honda, I would highly recommend working with these gentlemen!Best of luck,Arun
EricCrosby
Jun 8, 2014
My sales rep Jae Kim is the best! He has a low pressure sales style that is sincere and effective. He knows the product well and always made himself available to answer questions or to receive a quick drop in for a test drive. He goes above and beyond for everyone. Thanks, Jae!
ReevesFamily
Jun 6, 2014
We have considered ourselves as part of the Auto Park Honda family since the purchase of our first Honda Accord in 2004. We recently purchased a 2014 Honda Accord Ex with the expert assistance of sales consultant, Ferrante Campbell. He was very professional, knowledgeable and a joy to work with. He went out of his way to work with our schedule. Ferrante has great customer service skills and he made the entire transaction swift and easy. We thoroughly enjoyed working with him. The entire staff was friendly and courteous. Thank you Ferrante and Auto Park Honda. We highly recommend both.
CAClayton
Jun 5, 2014
Our experience with our salesman, Christopher Kenney, was excellent. He was friendly, professional, informative, and very helpful. He did not pressure us in any way. We highly recommend him and the dealership.
mlpvin73
Jun 4, 2014
Michael Kennedy was great to work with, was able to find the exact car we were looking for, and was extremely diligent and helpful throughout the process. He is highly recommended!
rfmoreau
May 31, 2014
Once again, Charlie Bruce has made the car buying experience very pleasurable for me and my family. His knowledge, patience, and above all else integrity is what makes the deal. I am always amazed at his attention to the details and uncanny ability to recall details about my family and prior transaction from years back. Charlie is the consummate professional and always come through! Thanks again.RobCary, NC
Bcg1284
May 30, 2014
The customer service and friendliness of the employees at Auto Park Honda is the best I've experienced. They made the process as quick and uncomplicated as possible. Erik was great to work with, when/if we have to buy again we will definitely be Auto Park Honda customers.
valera1
May 29, 2014
I just but my 9th Honda from these past 8 years. I bought all of them at the Honda Auto Park Dealership, and I've always revieved amazing service and the best prices. I would recommend Don Rigsbee as a sales person because he is always very patient and proffessional.
prisalston
May 28, 2014
Allen was a very friendly salesperson. He made me feel comfortable and the process was a breeze. I will recommend Allen and the dealership to all my friends.Thanks againPricilla
DaveEdsall
May 28, 2014
I had an excellent experience at AutoPark Honda. My previous vehicle had broken down beyond repair, so I had to scramble to find the best car for the best deal. I visited several dealerships during my search and easily had the best experience at AutoPark Honda. I decided on a 2014 Honda CRV. Malik Moss was my salesman, and he did an excellent job. I explained the situation, he understood and worked with me to get me the best deal that fit my needs. He didn't try to sell me on anything I didn't need and even was willing to take my calls/questions after hours to help me in my search. Compared to other dealerships in this area, AutoPark Honda is head and shoulders above the competition. They earned my business this go around, and will be my first stop in the future when looking for another vehicle.
sturxph
May 28, 2014
This was our 4th lease with Honda and this dealership/ and Honda Financial. I found Allen to be one of the most Knowledgable Car Salesman I have known. We bought a Pilot EX-L on a Great Lease deal Allen even delivered it to my House!Talk about taking the extra mile. Great experience and would recommend both Auto Park Honda and Allen very highly.
ariadnebiscaro
May 27, 2014
The Odyssey is a great car, but because I'm 4 Feet 11 tall, I cannot feel comfortable driving or next to the driver seat, because my feet don't reach the floor of the car. So, my preference was the Toyota Sienna, mainly because I'm happy with my Toyota Prius and the service that Toyota Hendrick is offering me. I'd like to emphasize that I came back to purchase the Odyssey not only because my husband liked the car, but because of the Joe Lunich service. He was really the trigger for my decision of purchasing with you. If I consider your after sales service, the one that I'm facing now, I regret to purchase the car with Autopark Honda, because I had a question about my car and came over to talk with some knowledgeable person, without calling Joe, because I thought, even though Joe was out of office that day, I would have the same service, thinking that was kind of standard at AutoPark Honda, big mistake! My seller wasn't there, NOBODY was willing to provide the information, even the technicians who perform maintenance in the car!!! How can I trust to give my car to a place where I can rely exclusivelly on the person who sold me a car? It means, if Joe leaves the company, I have to call and follow him where he is going to change the brand or dealler! This is unacceptable! Now, I also, regret to purchase all the services related warranty extention and maintenance with you, because I'm questioning if I'm going to have the same bad experience I had after I bought the car, when I visited you to clarify some questions with your After Sales Team. Another issue is offering manicure and massage to the customers (???) Why don't you ask your customers what is VALUE for them? When I go visit a dealer I want to have a very good care and fast service on my car, I can have a coffe or soda while I wait to get it back, but not manicure and massage. At this point, again Toyota Hendrick is years beyond of evolution that you: They are offering to wash the car forever, how may times the customer wish, so I can have my Prius washed by machine externally for 5 minutes, while I drink a very delicious capuccino, once a week and I can ask all of my questions to understand better how to use my Prius, all the team are always smiling and happy to support me, so I bought 8 years from warranty extention from them, no regrets.
Travis12345
May 26, 2014
Jae Kim made my experience at AutoPark Honda simple and pleasant. He wasn't pushy, just friendly and informative. He had answers to all of my questions and worked hard to make sure that I didn't have to spend any more time than I wanted to at the dealership. Overall, it was a great experience.
luckycharms22
May 20, 2014
I have been in the market to purchase a new vehicle for several weeks now and have found it extremely difficult to find a car with the price that I want, the car that I want, without having a pushy salesman who attempts to sell me everything except the car. Finally I ended up at Autopark Honda after a recommendation from a friend and asked for Larry Willis. I could not have been happier! He helped me find the car that I would be the most comfortable in (an Odyssey), a price that fit my budget, and spent time with me to make sure that I got everything I needed! He took his time and didn't nag me into buying. I will definitely send my friends to Autopark Honda!
susannemh
May 19, 2014
My experience with Jon Choi at Auto Park Honda was very positive. I was interested in buying a Honda Fit. He spent a lot of time showing me the features of the car, explaining the difference between the standard and sport models, and discussing the financing options so I would have a monthly payment that was within my budget. I wanted a manual transmission and he was able to find one at another location and have it transferred to their lot. I had never bought a new car and had a lot of questions, but he helped make the entire process (loan paperwork, trading in my old car, etc.) easy and straightforward. I found him to be a very friendly and likeable salesperson who really listened to and cared about what was important to me. I never felt rushed or pressured -- he allowed me time and space to consider all of my options. I highly recommend him and Auto Park Honda!
machamb3
May 19, 2014
I came to Auto Park looking for a Honda Civic Hybrid and got extremely lucky when I got paired with Jim Cirimele. He was very friendly and wasn't pushy at all. I wish every salesman was like Jim!
DrSot
May 17, 2014
Purchased a new vehicle earlier this week and it was an amazing experience because of the people involved. This was my first trip to AutoPark Honda and it was a great place to visit, but the key was the people I dealt with.Two in particular: 1) Laura Robinette, Internet Sales - she was very courteous, prompt, and informative in her email exchanges. In fact, I was talking to several other dealers including Sanford, Burlington, and Crowne, and none of them were as responsive and helpful as Laura was. Once the initial quote was worked out and agreeable, I was referred to meet with Charlie Kline (sales manager) who then introduced us to the sales rep, Ronny Davis.2) Ronny Davis was an awesome salesman. Courteous, knowledgeable, helpful - we had done our homework ahead of time so he was very responsive to our requests and needs. He helped facilitate a great deal, was extremely informative about the vehicle we were purchasing, and helped follow through with getting the add ons we wanted in a timely manner. Took delivery of the vehicle today and I am very satisfied. I highly recommend Ronny Davis at AutoPark Honda for your next Honda purchase.
RandiFerdian
May 16, 2014
Thanks Honda for producing excellent products. My Sales Representative was David Washburn, and I appreciate him for the excellent helps. Thanks also for Luigi Galeazzi. They are so helpful and willing to work something out, so I can bring the product home very soon. And I am very satisfied about that.
zqycindy
May 16, 2014
Great Experience! Barbara is excellent! She is very helpful and patient during the whole process. We did not have time during the day time for our car, but she worked extra hours to answer our questions and made sure we got everything with our car. I really recommend to have her.
darrellg
May 13, 2014
Our recent purchase of a new Honda Accord was our 4th purchase at Autopark Honda in Cary,NC. The Accord has served us well and Autopark Honda has as well. Our most recent 2 purchases we worked with Christopher Kenney who has worked with us diligently to get us what we wanted and met with us as our schedules permitted.
Bstevens1106
May 12, 2014
My husband and I were interested in a used Honda Pilot. We had searched online for several weeks trying to narrow down exactly what we were looking for. We had visited a different dealership and weren't too impressed. We then decided to check out some advertised Pilots at Autopark Honda in Cary that were within our budget and had the specs that we were looking for. Caitlin was extremely friendly and helped us to set up an appointment through communication via the internet. We also spoke with Jon Choi before coming in to confirm what we were interested in. John couldn't have been more pleasant to work with. The vehicle we specifically asked for was there waiting for us out front and he walked us to others that had come in and weren't even on their website yet. After looking at all of their current inventory of used Pilots we ultimately decided to go with the one he originally had pulled for us. After discussing the options for finalizing up all the details on the car as well as the overall price, we were able to make a decision and buy the car! Glen came in and helped us to negotiate a fair and even transaction. We were able to do a trade-in to help us with the cost and Glen and Jon both were very easy to work with and communicated with us during the entire process. After deciding on a price and finishing the trade-in Jon helped to show us around the electronic side of the car and program some extras for us. This was the first time we had bought a car from a dealership as a married couple and it could not have been more pleasant. All in all we got a great car for an extremely fair price with a great team of people. We will definitely recommend this dealership and these team members to our friends and family and we also recommend them to anyone who wants to have a positive experience when buying a car and leave with exactly what you want and need for what you want to pay.
bethpierce
May 9, 2014
Don Hillenbrand is the epitome of customer service. This is the 3rd vehicle I've leased from him. Each and every time we work together Don is extremely professional and knowledgeable about the Honda product. Don is a huge asset to the Honda Auto Park team and I'm very happy to give him an outstanding review!!
aepowell2003
May 8, 2014
From the greeting of my sales person until the signing of my paperwork, the service was well above average. I was recommend this dealership to anyone that is interested in buying a new car. There is nothing I can stay that could of been better!!
akgiorgi
May 7, 2014
Couldn't have imagine a better car buying experience. After searching for a few months, I went into Autopark and received excellent, no pressure service. They had a massive selection of all makes and models of Honda in pristine condition. Allen Alston guided me through my process every step of the way. He was friendly, easy going, and did everything he could to this process easy and fun. I even ended up financing through their dealer as opposed to the auto loan I received from my personal bank, because they went out of their way to get me the best rate they could find. And it made all the difference. I love my car, and I will always recommend Autopark to friends and family!
jlboquist
May 7, 2014
My husband and I visited Autopark Honda back in March just to look/test drive a Honda Pilot but we were in the very beginning stages of car shopping. We worked with Ronny Davis who was very informative, especially since he owns a Pilot himself. We let him know that we still had other cars we wanted to look at and that it would be another month or two before we were ready to buy. He never once tried to hassle us into buying that day or even after we left the dealership. He let us come back to him when we were ready, as we requested. Furthermore we were hoping to use the USAA car buying service and while AutoPark Honda is not a USAA dealer, they were willing to work with us on the price. When we came back into the dealership the other night, Ronny had already worked to match the USAA price from the certificate I sent him earlier in the day so all we had to do when we got there was essentially pick the color of the car and fill out paper work. Luigi worked on the financing with us and was wonderful to work with as well. I would definitely buy from this dealership again!
Britedm99
May 7, 2014
We weren't 100% we wanted a Honda and drove several vehicles. Working with Jon, he made it very easy to understand all about the car we wanted/needed and was very respectful of our decision timeline. I will certainly call him again.
naaronne
May 7, 2014
From the moment I walked in, to the moment I walked out with our new car, the experience was wonderful. I had the wonderful opportunity to work with Michael Kennedy. Never felt pressured, was always given a straight forward and honest answer. I HIGHLY recommend anyone looking to purchase a Honda to stop in and ask for Michael.I will also add that everyone else I've dealt with so far has also been extremely pleasant.
redwolfbass
May 7, 2014
We worked with Jeff for about a week when trying to trade-in our car and purchase a new car. Jeff was very friendly and very helpful. He replied to our after hour emails and even came in on his day off because it was more convenient for us. He made the experience very enjoyable for us. Thanks Jeff!
NhungPham
May 6, 2014
We were there on Saturday evening looking for a larger vehicle (minivan or SUV) as our family is growing. Jae Kim greeted us and we told him we are interested in either the Odyssey or Pilot. He asked us some questions to understand our needs and showed us both vehicles. He convinced us that we should go with the Odyssey and we fell in love with it. So we proceeded to buy the car, but it was already 6pm and we didn't realized the dealer closed earlier on Saturday. We also had a trade in vehicle that needed an appraisal. Jae and his manager stayed until all the negotiations and paper work was done and we got the van at around 8:30pm. The negotiation was a bit longer than we expected and the price didn't budge much, especially for the trade in. We already had an appraisal elsewhere for higher than what they were giving us. Therefore, we think we would've had slightly a better deal trading the car in elsewhere. It was too late to wash and clean the car but we did get a full tank of gas. Jae told us to come back tomorrow for the detail and car wash and Simoniz. When we got home, we noticed a scratch on the back of the vehicle. We called his cell immediately that night and surprisingly he picked up the phone. He told us he will get it taken cared of and it will be same as new. So Sunday, we brought it back and after it was washed and cleaned we inspected the van. Jae got us a work order to get the scratched fixed. Due to the weather that week, the work was scheduled for Friday. In the meantime, we found another small scratch in the front. When I brought the van back on Friday morning for the paint work and Simoniz, I showed Jae the other scratch in the front. He said he will talk to his service manager and got me loaner vehicle for the day. At the end of the day, he called me to inform me that all the work is done and I can pick up my van. Jae and I inspected the van again together and the scratch in the back is still somewhat visible but the front was perfect. He then talked to his service manager again and offered to get this fixed again. When I got home and my husband and I inspected the van, it was barely visible. Therefore, we didn't bother to bring it back again. Throughout all this, what I really like about Jae is that he listens, follows through, and is always accessible. He made sure all our expectations are met even after the deal was already done and kept us informed. This is what great customer service is all about. He built trust in us and that is something very rare in the car sales industry (we've bought 6 new and used cars at dealers and another 5 used cars private party in the past decade). Overall, we are very happy with this purchase and we love this van. I highly recommend Jae Kim at Honda Auto Park in Cary.
claudeberry
May 5, 2014
Mark was friendly, courteous and to-the-point. I never felt pressured and always felt as if I was was being treated fairly: pricing was excellent. I could not ask for a better car buying experience,thanks Mark.
tdinapoli
May 4, 2014
We went to the dealership knowing what we wanted. Having a long relationship with their service department, and being very satisfied, I knew where we wanted to do business. As we were looking at the vehicle we wanted a salesman approached us, introduced himself and asked if he could help us. After a brief get to know you session we felt very comfortable in dealing with our salesman, Charlie Bruce. Charlie is very personable but not high pressure. He knows his business and the product he sells. He was very patient with us through the test drive and deal negotiation, answering all of our questions. We have bought many cars over the years, and this was the easiest and most pleasant experience we have had. If I were in the market for a car, I would definitely put Charlie Bruce and AutoPark Honda on my list.
mjcassidy77
May 2, 2014
I purchased a new Honda Accord at Auto Park Honda yesterday. I could not be happier with my experience. Jon Choi was fantastic throughout the process: very knowledgeable on the vehicle and very personable during the meeting. The offer/counter-offer was a quick and easy process and I walked out of there with the car (and price) I wanted.I would certainly recommend Jon Choi & Auto Park Honda to anyone I know looking to purchase a new or used vehicle.-Mike Cassidy
Aslore
May 2, 2014
I have always gotten great deals with Auto Park Honda. I have dealt with Charlie Bruce four times and he works for you to gets you the best deal. He's never pushy and he doesn't hard sell you. He's honest too.
conniec
May 1, 2014
I could not have asked for a better car buying experience than the one I received from Christopher Kenney at Auto Park Honda. Christopher was very informative and made my test drive very comfortable. He seemed to go out of his way to get me a great deal and the car I wanted. There was a problem with the first car I picked but Chris jumped right in, found another car and sweetened the deal even more. I have already told my friends that if they are looking a car, I highly recommend Christopher Kenney and Auto Park Honda.
sheaufungthai
Apr 30, 2014
We had a great buying experience at Autopark HOnda. The sale consultant is friendly, knowledgeable, informative, and helpful. He had the car ready when we arrived to buy the car. He honored the price we agreed over the email. And most of all, he is not too pushy, which made us feel comfortable to buy a car from him. Overall, we had a great experience buy this new car, and will recommend this sale consultant and dealership to all our friends.
malberts5
Apr 29, 2014
I've been a loyal Honda owner for many years and my loyalty to Autopark Honda is just as strong! I went in a couple of weeks ago to see about a trade in on my CR-V for a Pilot and worked with the amazing Don Rigsbee! He was so kind, patient, and thorough; he made sure that all of my questions were answered. He was consultative in his approach to ensure I was getting what I needed and not pushing me into add-ons that I didn't need. If you are looking to buy a new Honda, I highly recommend Don Rigsbee!
lkm2079
Apr 29, 2014
This was my fifth Honda purchase and my second from Don Hillenbrand. What I love about Autopark Honda, and especially Don, is that you are treated with respect for both your intelligence and your time! No games or gimmicks, just great cars, great deals, and great service. Now, with free oil changes I am even more impressed! Thanks Don for another great experience!
copper747
Apr 29, 2014
This is the 4 Honda that we has purchased and I wouldn't think of going anywhere else. I have dealt with Jon for 3 for those sales and he always does what it takes to make sure I get the best deal and exactly what I am looking for.
rlchal
Apr 29, 2014
We had a great car buying experience and Mark was a class act sales consultant. No pressure, a joy to work with and available to answer any questions we had. He didn't put down the competition but let the vehicle speak for itself. Autopark Honda has extremely competitive pricing and we would definitely buy from again.
skambati
Apr 28, 2014
Charlie Bruce is very friendly and he suggested me good car with good quote. he answered all my questions soThanks to Charlie once again
Juandaniel1978
Apr 27, 2014
We are 4 members in the family.We are very happy to have the new 2014 CR-V EXL more space that focus and economy in fuel too.I was looking in 3 different dealership but Honda has the better deal and better service.
tatkinson
Apr 26, 2014
Having visited another dealership where the sales rep told us that it would take 6 months to get the car we wanted (so we should buy the car he had on his lot), it was great to come to Auto Park Honda, and have Don Rigsbee welcome us at the door. He was able to deliver the exact car we wanted in less than a week! Don walked us through the options that were available and gave us a full tour of the car's functions and features when we picked it up. Hope you are as lucky as we were to have Don help us with our new car purchase.
TracyTa
Apr 24, 2014
We spent the day purchasing our new Honda Accord and Mark Yingling was a class act throughout the 7-hour process. He accommodated my husband, our children, and me through the test drive, questions, negotiation process, and financing. It was a long day and at one point I had to step out to grab dinner. We offered to buy Mark's dinner, that's how awesome he is (he declined). When it came time to speak with another representative, Mark watched our kids for us, with a smile on his face, after 7 hours. When we purchase our next car, we will go back to Mark.
leeinnc
Apr 24, 2014
We found Jae to be very friendly on each visit. He pointed out comparisons between our current vehicle and a new CRV. Before the sale, he called and emailed to be sure that we didn't need any additional information to make the best decision for our needs. Even after we closed the transaction, he was in touch to be sure that we were satisfied customers. We will highly recommend Jae to our friends and family.
charlesvioland
Apr 23, 2014
very pleasant experience, Ferrante was very friendly and polite, well versed on all elements of the honda CRV and purchase process. my wife is very very happy.
Young0104
Apr 23, 2014
Jon and Luigi made my recent car leasing experience the easiest and quickest process of the ten vehicles that I have leased or purchased with or for family members in the past fifteen years. These two gentleman were extremely professional and attentive to what I was looking for in terms of model, features and price and never pushed me for what they thought I should lease. I plan to return in the coming days to assist another family member with a lease.
LidiaChris
Apr 22, 2014
Alexander Jacobson was very helpful, pleasant, and comfortable to work with. We did not feel pressured in any way and felt that we paid a fair price for our new Honda Odyssey. We would highly recommend Mr Alexander Jacobson to any of our friends that are interested in purchasing a Honda.
HenriettaHonda
Apr 21, 2014
This was my first time ever purchasing a new car, and I was certain that I wanted a Honda because of my family's history with the brand. Several months ago, I was at Autopark Honda looking at a Honda Civic and worked with salesman Peter Gazzard. When I was really ready to buy this weekend, Peter was not available, but he recommended me to work with salesman Jon Choi. I'm so glad he did, because our experience from beginning to end was smooth, stress free, and fun. It turned out that I was actually able to afford a 2014 Honda Accord Sport, and Jon helped us to work out an amazing deal for a beautiful car that I will be happy with for a long time. I definitely recommend these guys for a positive car buying experience!
dpkurzawa
Apr 19, 2014
I recently purchased a 2014 Honda Accord - great car - the more I drive it the more I like it. Don Rigsbee was the sales rep and treated me with courtesy and there was no pressure to buy. I believe I got a reasonable deal. I have already recommended Don and the dealership to a friend. who is looking for a new car. The only negative aspect was in registering the new vehicle. I had renewed the registration on my trade in the day before purchasing the new car. I was told by the sales manager (?) that my plates could not be transferred to the new car because of a change in the registered names. I accepted this explanation. When I went to turn in my plates the next day, I was told by DMV that I could in fact have used the old plates and have saved some money. Very disappointing, considering the hefty admin fees charged. Aside from this minor problem, I felt fairly treated by the dealership and especially by Don Rigsbee whose courtesy, friendliness, and knowledge of his product was outstanding.
timshaw68
Apr 16, 2014
Sales Consultant, Ronny Davis, met us after we drove on the lot on a Saturday afternoon. I immediately sensed he wanted to help and be available for questions and not be that push salesman. During the test drive it was apparent who personable Ronny was as he interacted and talked with my family. Ronny answered all my questions to help guide me as to which model I would be interested in. I spent the next two days driving other makes of cars before deciding on the Honda. Ronny gave me the space to look at other cars and didn't constantly call me as I looked. Thanks Ronny!I returned on Monday and met with Ronny and told him we had decided on the Honda but may want a different vehicle. He graciously took us out again on another test drive. After deciding on the Accord - Ronny told me the one we wanted wasn't in their current inventory. He went to work and found one and had it brought to AutoPark. What I learned during that process was Ronny came in on his day off work to ensure the vehicle was delivered and I got the Honda a day or two earlier than I would have. Thanks again, Ronny!I am usually somewhat intimidated doing negotiations with price but Ronny was very relaxed and helped me feel comfortable in talking about price. We quickly arrived at a price and the dealer made the paper work an easy and smooth process. Time was spent going over the car and my wife and I both left the lot familiar with all the aspects of the car.If you want a salesman that really works FOR you and and a dealership that cares about your car buying experience - buy your next care at AutoPark!
mferns
Apr 16, 2014
Don was helpful and cut to the point when I asked him to. He helped me find a car that what was within what I wanted and gave solutions to get the monthly payment to where I needed it.
jimbrack
Apr 15, 2014
7 years ago I purchased a new Accord. The salesman was Luigi. Last week I purchased a used Odyssey. The salesman was Jeff Fisher. The Business Manager was Luigi. The trade in was the 2007 Accord.Both Jeff and Luigi did a great job and I would recommend Auto Park Honda for the job they do. I have used the Service Dept. for the last 7 years and will continue to do the same for the Odyssey. Jim Brack
lnfritzky
Apr 14, 2014
I have owned one previous Honda and was SO happy with my experience that I decided I wanted to check out some options at Auto Park Honda. When we arrived, Jae Kim greeted us almost immediately and was able to help us navigate through all of the selections to the perfect car for me! We were able to leave with it that day, and its been such a nice ride :) I am so glad that we decided to go with Honda again and Jae was the best salesman for us!
JonathanGourley
Apr 14, 2014
Charlie Bruce with Auto Park Honda helped my wife and I find our first new car. He was very helpful and clear about the entire process. Being first time new car buyers, we had lots of questions. Charlie was very patient to answer all of our questions and make sure to answer the questions we did not even think to ask. He made sure we fully understood each step of the process before moving on to the next. He was very helpful in locating the exact color combination we wanted on our new Accord. The whole experience was quite the opposite of the horror stories that I had heard.
ASD28803
Apr 13, 2014
We had a great experience with our Honda Civic purchase dealing with Charlie Bruce who helped us throughout and made us very comfortable with the purchase. We highly recommend Charlie Bruce for your next purchase process. Smooth purchase process, no surprises, and willingness to help you for the complete process, sales, service and follow up. We have purchased cars for the past 30 years and Charlie bruce has been one of the top salesman that we have experienced. We highly recommend!
ntdrum
Apr 11, 2014
I was extremely comfortable working with Charlie to purchase my Honda 2014 Accord. He is very easy to talk to and listens to what you say. He works with you on the price and offers great suggestions. He knows the vehicles he sells. I would go back to Charlie for my next car purchase without hesitation.
BBcoolcar
Apr 11, 2014
Had a fantastic car buying experience at AutoPark Honda with Erik Lutz. Erik was extremely helpful walking me through the process of buying a new Honda. The entire process was very smooth. He was eager to make sure I got exactly the what I was looking for, and quite frankly, he's a cool guy to shoot the breeze while taking a car for a test drive. I would definitely recommend to anyone looking to buy a new car to go see Erik.
anishetty
Apr 10, 2014
Thanks larry for helping me out!!he is a great guy to work with. helped a new bee like me to find a good car of my choice at a good price and on time..
brookeb77
Apr 10, 2014
My experience at AutoPark Honda was excellent. Jim Good approached me for the first time when I visited the lot with the intention of buying a used car. He was very kind and positive, and suggested I test drive a new car. While test driving a brand new Honda Civic, Jim shared his own personal experience in buying a new Honda Accord, and how happy he is with his car. His testimony confirmed that I was buying a beautiful, quality car for a great price. After the test drive, I had made up my mind to buy a brand new Honda Civic for only $2000 more than the used one I had originally considered buying. Jim is always friendly, polite, and professional, from the first time I met him on the lot all the way through the final purchase of my new car. I am definitely recommending Jim to my friends who are looking to buy a car. Thank you AutoPark Honda and Jim Good!
xinxin1234
Apr 9, 2014
Being a new grad who just entered his career, price is a major factor in my car searching. Auto park Honda is very responsive through on-line quote, which is not a guaranteed services from some other dealers. (I requested online quote from 5 dealers, only 2 responded me and gave me a quote through email.) Anyway, long story in short, I did my homework, and then threw a OTD price to them, and then they told me they are able to meet that OTD price. So I visited Charlie Bruce. He is definitely a very nice guy. Hassle-free, non high pressure at all talking. Just go in there and finished all the paperwork, and walked out. Next day, he helps me calling to insurance customer services to get proper insurance, and then I get my new CRV! Great experience with Charlie!
emilymiller3
Apr 8, 2014
My husband and I visited multiple dealerships prior to purchasing our new car, and our experience at Honda far exceeded that of any competitor. One of the reasons it was so enjoyable was because of Don. He made the process seamless. He was patient with us as we took much time as this was a big decision for our family. He was extremely knowledgeable about the vehicle, which was so helpful to us. He was honest with all aspects of purchasing the car. He communicated well, was never "pushy" as some salesmen are. Don is fantastic to work with and I would recommend him to anyone intending to purchase a car. Thank you Don for making our experience seamless, painless and wonderful! We love our new car!
tarahartis
Mar 31, 2014
My husband and I worked with Don and couldn't be happier. I was actually dreading the whole "salesman" process of purchasing a car but was very pleased with the way that we were treated. Don was down to earth, friendly, knowledgeable, and most importantly not pushy. Thank you for a great experience!
Mattjongebloed
Mar 31, 2014
Jon choi and Glenn Finkel were exceptional during my experience with auto park honda. They have answered all my questions and worked with me. I will recommend to everyone looking for a new car.
theiapw
Mar 31, 2014
I just purchased my second previously owned Honda from Autopark Honda. This purchase was anticipated but for a future date. However, some mechanical issues with the first car left me without transportation. As a single person with no family in the area, I was in a desperate situation. Autopark Honda secured a loaner car and worked with me to purchase a newer vehicle. I am quite happy and grateful to Charlie Bruce and CJ Carranza.
JimPomeranz
Mar 30, 2014
This is the second time we've worked with Charlie Bruce to buy a new Honda. He's thorough, friendly and very courteous. He worked with us on price of the new Honda and on the value of trading our older Honda which we also bought from Charlie. He's a veteran and does not apply pressure, the result of which is a satisfying result and a new car. Thank you, Charlie.
rvann04
Mar 29, 2014
Extremely great experience at AutoPark Honda. This was my first new car purchase, and Jon Choi made the entire experience as pain free as possible! He was friendly and honest; everything anyone would want or need in a salesman. He answered all of our questions thoroughly and never pressured us negatively in anyway. Additionally, the entire process was extremely quick, we traded in our previous car and closed a sale on our brand new Honda CR-V in three hours. Highly recommended!
derward
Mar 29, 2014
Barbara was prompt in offering to help us, was sensitive to specifics that we wanted and those we did not want and knowledgeablein all areas to help us make our decision. Also, in the process, she was pleasant and easy to work with.
DCAnderson
Mar 28, 2014
Alexander and Luigi are top-notch! I SO appreciate them. Alexander was kind, honest, friendly and very knowledgeable about my new 2014 Honda Civic EX Sedan. He was patient and never cross whenever I called; and I called at least once everyday until I bought the car.Luigi worked extremely hard to help me get the financing I needed. He brought a smile to my face when things didn't look so good.Truly, I can't say enough good things about Autopark Honda. We bought our first Honda there 7 years ago and just bought this one less than a week ago.I'll never go anywhere else. It's just that simple. They know how to take care of their customers.
Bonds213
Mar 28, 2014
Allen was great. I would recommend him to anyone buying a car. He answered all my questions and more. He is very good at taking care of all my questions and needs that I wanted in my car. He gets an a+.
Bkraut76
Mar 28, 2014
Went to Charlie Bruce for the 3rd time and as usual he provided great service and at no time seemed to pushy. He really listened to my needs and made a great recommendation. Wouldn't consider going anywhere else.
radfordsn
Mar 27, 2014
Omar and Ryan were extremely helpful during my purchase of a new honda. They were welcoming and friendly during for all of my visits to the dealership. Omar was easy to contact during the whole buying process, he went out of his way to notify me of any changes. Ryan and Omar provided a wide range of knowledge on all vehicles, and helped me in the decision making process. Most importantly, I trusted Omar and Ryan to help me make these choices, they were very down to earth and easy to speak with.
traulecar
Mar 27, 2014
There were several things about Ronnie that persuaded me to buy the car. First, he did not try to bait and switch by leaving me standing around new vehicles in the showroom in an effort to get me to buy "more vehicle" than I wanted or could afford. I know that trick. It irritates me and he did not do it. He also never pressured me to look at new cars, thereby wasting my time. I told him fairly precisely what I was looking for, and that I wanted to test drive one particular vehicle and he listened! HE LISTENED and made that happen quickly. I did not feel I was getting some phony rehearsed sale. I had been looking at this type of vehicle closely for sometime, researching it and comparing to other midsized SUVs I had already test driven. Ronnie was very knowledgeable about this vehicle and also other competitor vehicles right down to cubic feet and other features to think about. I told him I was also considering Subaru and he explained to me how much more expensive Subarus are to maintain (not due to unreliability but due to routine maintenance of the all wheel drive systems) That was something I had never considered and appreciated learning. Ronnie never "talked down to me" like some salesmen do to women customers. (I had actually "put off" the task of buying a car because of that very reason and the high pressure stuff which sends me walking fast--OUT the door!) When I said I did not want to purchase additional warranties, products etc, nobody, not Ronnie nor Luigi tried to twist my arm or not take no for an answer. They accepted my choices politely and with good humor. I liked that. Ronnie was funny, personable, affable, articulate, knew his products, and advised me on some financing ins and outs which was also helpful to me and appreciated. I would refer a friend to him without hesitation. He does his job very well and provides top quality customer service. It was also just plane fun talking to him about other topics of mutual interest. I enjoyed doing business with him. I would not feel afraid or uncomfortable about calling him with a problem or question on the vehicle. The CarFax sheet was also indispensable. It also helped me make my choice and close the sale. The vehicle had more miles on it than I would ideally have liked, but when I saw it was a one owner leased vehicle and saw all of the servicing that had been done by the dealership to put the vehicle on the lot in tip top condition (no expense spared on a new set of tires, new brakes, wheels aligned, the 30,000 mile routine maintenance I knew this was a good car at a fair price.Then he offered to drive it to my house for me, and on the way he filled up the tank with gasoline in the yucky cold rain. That has never happened to me before in an auto purchase. It was a nice, thoughtful gesture, much appreciated. So to quote Forrest Gump, "That's about all I got to say 'bout that." ---Deborah Lynn Trauley
robison100
Mar 24, 2014
Mark Yingling was very friendly and professional - I would highly recommend contacting him if you are looking for a Honda. I doubt that anyone has had an easier car buying experience than what I just went through.
BailieBroome
Mar 22, 2014
Ferrante was extremely helpful in making the process as simple as possible and staying within my price range. He had everything ready to go when I arrived to sign all the paperwork, and there were no unexpected add-ons like I've experienced in the past. I would search Ferrante out if you are interested in purchasing or leasing a Honda.
DonaAguayo
Mar 22, 2014
This is my second purchase with Jon Choi and he went above and beyond my expectations to make sure I got the best deal for my new Honda Accord. It was an absolute pleasure to work with Jon. He provided excellent customer service, answered all my questions in a timely manner and honored everything promised when I finally arrived to the dealership. He even kept my business card from 3 years ago! Jon made me feel like he truly cared about my experience and situation.
johnrluton
Mar 21, 2014
Great buying experience! Jim Good was very helpful and I was especially impressed with his emphasis on what my goals were. He worked very hard to make sure that I was getting a vehicle that fit my needs and my budget. I will be sure to work with Jim on any future vehicle purchases!Vinnie worked with me to finalize the paper work, and he too was a pleasure to meet and do business with.
WangmingYe
Mar 21, 2014
Ryan Pope s a great sales person. Willing to work with customers, promptly follow up and helpful. South Park Honda is a great dealership. Lots of choices, staffs are friendly. I highly recommend.
Lopezpr
Mar 20, 2014
I recently got a new honda pilot. The service was great and the staff is awesome. I got a great deal and the whole experience was great.
Drive28
Mar 20, 2014
THIS WAS MY FIRST TIME AT THIS DEALERSHIP AND I DID ENJOY THE EXPERENCE OF BUYING A NEW CAR. MALIK MOSS WAS A PLEASURE TO DO BUSNESS WITH. HE SHOWED VERY PROFESSIONAL KNOWLEDGE ABOUT SELLING AN AUTOMOBILE. I ENJOYED THE TIME WITH MALIK, AS WE TALKED ABOUT ALL THE FEATURES OF THE CR-V I REALLY ENJOY THE VEHICLE AND LOOK FORWARD TO DRIVING A HONDA, AFTER YEARS OF OWNING ONLY OLDSMOBILES. MY 2014 GRAY HONDA CR-V IS A GREAT LOOKING VEHICLE.
brittdippel
Mar 19, 2014
Alex and the entire team helped me tremendously and made me feel so welcome and comfortable. I had a tight budget and everyone worked hard to make my first car purchase happen!
jeonk
Mar 18, 2014
I purchased a 2010 Odyssey EX last month. At that time, it was really the good luck to me that I met Jon Choi. He was an absolute pleasure to work with me. he is a professional, very nice, and great at understanding me. Also he gave the best information to get a Car and made the deal easy, without complications, at a great price for the car purchase. Thank you so much Jon for having the great car. You are a real great professional dealer. I'll be back and introduce other people.
philwe
Mar 18, 2014
This was my first experience purchasing a car from a dealership. Dan made me feel really comfortable and welcome. I told him what I was looking for and he found the perfect car for me. What a great experience!
EliseAtkinson
Mar 15, 2014
Eric was very helpful in choosing my new Honda. He answered all the questions we had and even tho it was cold and windy did not mind showing us all the different CRV that he thought I might like. I am very pleased with the experience of this purchase.
KenMcCallum
Mar 13, 2014
I worked with Jim Good to buy a new CRV. He was very knowledgeable about the car and answered all the questions I had during the test drive. He was very responsive to emails and was very flexible on schedule, to include answering a call on his day off since it was the first time I was free to talk. By far, this dealership had better customer service than the others I visited in the area.
ArnoldMiller
Mar 12, 2014
An all around excellent experience! The shortest and most pleasant buying experience that I have ever had in my 30 years of buying cars!Requested internet price on vehicle that I was interested in and Henry sent me a really good price. Stopped by the dealership to take a test drive and Jim Good was waiting to assist me. He did one of the most thorough vehicle walk a rounds that I have ever seen. Jim was engaging, polite and an absolute pleasure to work with. Oh, and he knows his product!The final price was negotiated with Jim and Carl and within 45 minutes it was all done! I will be picking my new CRV up on Saturday.
mlang4508
Mar 11, 2014
I worked with Jon Choi for the purchase of my new CRV. The overall experience was tremendously positive and efficient, thanks to Jon. It is exactly the way one would want a car buying experience to be! I do not approve of the games that so many dealers play. Jon and I worked out the price of the vehicle over the phone in advance of my visit which was extremely helpful in terms of saving time. When I arrived, the vehicle was ready and waiting and all I had to do was complete the paperwork and take it for a test drive. My family has been working with Jon over the last 5 years each time we need a new car and receiving service like I did in this instance is the reason why we keep going back. I love my new CRV! Keep up the great work AutoPark Honda.
Mgaudet
Mar 9, 2014
I had an excellent new car leasing experience at Autopark Honda, thanks to working with Charlie Bruce. He was very knowledgable on all the Honda vehicles. (I considered three) and allowed me to understand and the benefits of each and very important to me the various lease options for each model as well as over all cost using residual and different down payments.Charlie did an excellent job and I will be buying my next vehicle from him as well as recommending him and Autopark Honda to my friends and acquaintances.The 2014 Accord is a Greg car with great safety, reliability and some amazing lease prices right now. Charlie just put it all together so I could see it for myself. Which is how I like to buy,
seventysixgirl
Mar 7, 2014
I worked with Larry Willis and he helped me finding the vehicle that would be best suited for my budget and we test drove it. I have and will continue to refer him to my friends and family. He was just a delight! I am most certainly coming back to purchase a vehicle.
jpc_nc
Mar 4, 2014
I went back to Auto Park for a new car after having a good experience there 5 years ago. My experience this time around was also very good. I worked with a sales person who was helpful without being pushy, which I appreciated. Good price, good car, good experience. I had similar offers at other dealers around town for the car I purchased, but AutoPark's lifetime oil change offer tipped the scales in their favor.
djamescur
Mar 4, 2014
We recently purchased an Accord from AutoPark Honda. It was a painless experience, and we'd highly recommend anyone who's in the market for a new Honda to consider AutoPark Honda. We have shopped at a few dealerships, most of which said they could make a deal in our price range but in the end just wasted our time. Christopher Kenney was our sales person at AutoPark and was great to work with, I highly recommend him.
Rascal14
Mar 3, 2014
Eric was very friendly and helpful! He kept me informed & update throughout the buying experience. John was also very friendly an explained everything in tems I could understand. I would highly recommend Eric Rainy and Auto Park Honda for your car buying experience.
mwhite53
Feb 12, 2014
I called 5 dealers in the area for a Honda odyssey. Jim Good sales representative for Auto park Honda got on it immediately. I told him what I was looking for and the price I could afford. Jim was swamped with other customers all day but always found the time to give me updates every hour on my request for the vehicle. That night at 5:45pm when they close at 6pm, Jim calls me and asks "how quick can you get here?". Jim got me everything I was looking for and the deal was done at 7:45pm. It was great working with Jim and Auto Park Honda. Being from the North, (Yankee) it's hard to make the transition and find a restaurant or grocery store or mechanic that you trust. Jim and Auto Park Honda was like being back home.
mihirmitra1929
Feb 12, 2014
The friendliness with which we were greeted immediately upon arrival was deeply appreciated. Even though we had made up our mind on the specific model of car we wanted to buy, Mark Yingling seized upon the opportunity and showed us the exact car right away, took us for a test drive, and proceeded to help finalize the sale in the most proficient manner. No hassle, no impediments to a smooth business transaction, including the trade-in of our old Honda Civic.. As we bought the car to our liking, we left with a sweet feeling of having been treated with such care and courtesy.
ernieleigh7
Feb 11, 2014
Wow - this was the best car buying experience by far!! Barbara Yarber was exceptional from the beginning until the end. She quickly assessed my trade in, helped me view the vehicles that I was interested in and answered all my questions. After I made my selection everything went smoothly and I walked out with a new vehicle and a WONDERFUL experience. Excellent customer service Barbara!!!
jskilton
Feb 10, 2014
Having purchased a new Honda Accord in 2004 from Don Hillenbrand, and having very good memories of Don's friendly, efficient and helpful assistance, we sought him out again for help in buying a used CRV last week. We were happy to find that Don is still at Auto Park Honda. We were reasonably sure that we wanted to purchase a late model CRV, and Don was very helpful on making that purchase another enjoyable experience. Thanks to Don, and Auto Park Honda for the customer attention that eliminates most of the anxiety that usually accompanies making an automobile purchase.
milmat07
Feb 8, 2014
Great customer service! My experience was pleasant and painless. Received a quality deal. Did not feel that the salesperson (Malik) was out to scam me.
HowardFox
Feb 8, 2014
I wholeheartedly and enthusiastically recommend Charlie Bruce and Autopark Honda. I first bought a car from Charlie 13 years ago. He was the same straightforward, honest and pleasant gentleman then that he is today. Now, 132,000 miles later, I still drive the first car he sold me. This week I had not planned to be car shopping. But an 18-wheeler totaled my wifes car (thankfully, shes OK) and I turned to Charlie with some urgency for new wheels when we didnt have time or patience to scour the market. Charlie LISTENED, found us just what we needed and put together a terrific deal for us. Price is but one element in the car buying experience. As customers we were treated with regard by everyone we met at Autopark Honda. And the atmosphere of the showroom is relaxed and pleasant, not pushy and stressful as Ive seen other places.Touches like free oil changes for life are a big plus from the dealership. But it all came down to Charlie Bruce. Hes the Man. Getting past a totaled car is a tense time. Charlie Bruce, with his personal charm, sound advice and efforts to get us just what we needed made the difference.
JenniferPickett
Feb 7, 2014
I recently purchased a 2014 Honda Odyssey from Ronny Davis at Autopark Honda. My experience started out with a great quote from Casey in the internet department, which I knew was a very good price from my research and my Consumer Reports car report. Ronny made all other fees completely transparent from the very beginning, there were no surprises, and there were not too many extra fees over the internet quote. Ronny was very patient and helpful with getting my car seats in and out of the van and then back in my car so I could test drive with my baby in tow. He also had to put up with some crying and impatience from my children but handled it all in stride.The purchase experience was relatively fast, even on a Saturday. I did not need to finance the car, but we did have to rework the paperwork to add in a package with all-weather mats and it did not take long. In the meantime, another employee (wish I could remember his name) brought my kids the two biggest balloons they had ever seen and my son enjoyed some popcorn. Some aspects of the purchase were typical at any dealership- they initially gave me a very low offer on my trade-in, so I did need to break out my negotiating skills. I felt Ronny was very helpful in this process and it did not feel stressful at all. They did not bring in a "closer", which is a technique I hated at another dealership. At the point of purchase there was pressure in the finance office to buy some very pricey extra warranties that I didn't get a chance to look over in advance. I declined all. Accessories are a bit pricey and it would have been nice to get a discount on those with the car, but I did get a nice price on the mats through one package that was offered.I really felt that Ronny had my best interests in mind. He gave me great advice and made me feel comfortable at all times. I felt that he thought buying a new car should be fun and did everything he could to keep it that way. One van we test drove had a problem with the door that I didn't notice. He noticed it right away and got me a vehicle from another dealership in my preferred color. Overall this is the best sales experience I have ever had. I highly recommend Autopark Honda and Ronny Davis.I love the service department here as well, at the same time I was bringing in my husband's Honda for tires, they had a good price on tires in line with the "discount" places and offered me the best rated tires for the car. I look forward to bringing the van here for free oil changes for life!
mamalea
Feb 6, 2014
Jae Kim was a very friendly person to deal with. He did not try to pressure me into buying a vehicle I was not interesting in purchasing. He understood my needs. I would recommend Jae Kim to anyone who is interested in purchasing a Honda.
Shellih
Feb 6, 2014
Larry was a pleasure to work with from greeting to goodbye! After multiple test drives, toms of questions and simple indecision on our part he stayed true to his product and had an immense amount of knowledge about our CRV. Great attitude, easy to talk to and very hospitable...Larry is a great asset to Autopark Honda.
Navy1987
Feb 5, 2014
We purchased a 2014 Honda Accord. Jae Kim was great. We shopped for a midsize sedan from multiple dealers and Jae was the best salesperson. He always responded quickly to questions, he gave us all of the info needed and he was ready to give us pricing so we could make a decision. Luigi handled our financing and he was great too. He was very friendly and helpful. I would definitely recommend visiting Autopark Honda if you are buying a car. It was a great experience.
ElizabethOConnor
Feb 5, 2014
We have always had a great experience with Auto Park Honda and Eric Rainey was no exception. He was knowledgeable, helpful and easy to work with. This is the first time that I went shopping for my car without my husband along to help and I felt that together Eric and I were able to work out a great deal with a fair value on my trade in. This is our third buying experience with Auto Park and it was painless. No pressure, no gimmicks, just good service.
YHLAO
Feb 4, 2014
I bought an Accord 2014 from Autopark. Jae was very patient and friendly. He gave me a nice deal and explained the important features of this car clearly. Nice experience for me. Thanks, Jae and the staffs in Autopark Honda.
santic11
Feb 4, 2014
I bought a 2014 Honda Accord at Auto Park Honda. I loved the service and experience. I wasn't rushed to make a decision and they were willing to work on the best deal for me. This is my third Honda and second bought from Auto Park. I'm sure I will return to buy another car.
jmoon117
Jan 31, 2014
This is one of the best dealership in RTP area. I recommended many of my family and relatives here and especially recommended to work with Jon. Let me just say he knows his stuff inside and out. He will put so much effort to have the experience as good as possible. He will personally take you through the whole experience and make sure you understand what to expect from the beginning. The dealership is so clean and welcoming. I am looking into going back to see Jon soon. Hope anyone else who's reading this review would consider him. Yes! I did have an awesome experience purchasing my car.
Martzna
Jan 30, 2014
After getting a quote via email, I drove to Autopark Honda on the day after our big winter storm from Jacksonville, NC. From the very beginning, the folks at Autopark Honda gave me the best quote, the best estimate on my trade in (an '05 Pilot), and gave me the best service from the moment I drive onto the lot. Despite the snow and ice, Autopark Honda were quick in processing the paperwork and got me out of the door professionally and seemingly effortlessly in a new Pilot. I've driven Hondas my entire adult life, and my experience with Autopark Honda, Caitlin Brigante, and especially Larry Willis, was my best. I give Autopark Honda my highest recommendation.
AravindhSampath
Jan 30, 2014
It was a pleasure doing business with Autopark Honda. I contacted Larry Willis to inquire about Honda Civic that I had already researched in the internet. Everything was straightforward and very professional. I am very happy that they got all possible discounts for me. I would certainly recommend the dealership, and Larry for anyone looking to buy a Honda.
alicchan
Jan 30, 2014
This was my first experience buying a car - I took my dad along to help me navigate through the unknown world of sales pitches and sneaky tactics. I went to a couple other Dealerships, and it definitely helps that Honda has such a great product that selling is not entirely necessary. They sell themselves. Regardless, Chris was wonderful. He explained things clearly and honestly - not giving any pitches or guilt trips. He listened to what I wanted - not what my Dad wanted, or what most people my age want, but what I wanted. I am buying the car, and I really appreciated that he treated me as the buyer - the other dealerships talked to my dad and barely asked me anything. (I'm in my mid twenties) He wasn't pushy either - I wanted a certain color exterior and interior of my car, and that car wasn't in their dealership. He didn't try to sell me on another color - he immediately started working on a way to get the car I wanted to me. When they found it, he personally drove the car back to the dealership, so I could pick it up on a day when I got off work early. He went above and beyond, but at the same time I got a great deal on a wonderful car. Even my Dad, who has bought probably 7 or 8 cars, and who has gone with 5 or so people to help them get their car, said that this experience was the best he's had buying a car. It was painless with no drama, and I felt comfortable spending my money there. Thank you, Chris for the awesome Civic! I love it, and keep up the great work! :)
Kstrick999
Jan 29, 2014
Jeff at autopark Honda was very helpful in my car buying experience. He was very friendly and he answered all of my questions. He was easy to talk to and he wasn't pushy at all. He made the entire experience easy and I am happy with my new car. I would definitely recommend him as a salesperson to others looking to buy a new car.
lmarte
Jan 28, 2014
We are a HONDA family :)between my daughter and I, we have leased a total 6 cars so far on our latest visit we got the 2014 Accord and the 2014 CR-Vthe price could had been better but the important thing is to know that your sales person is really looking out for your best interestJon is really nice to work with, kept in contact with us throughtout the whole process look forward to our next leasing with him :)thank for everything Jon and keep up the good work !!!!!!!
Sweeneyfamily
Jan 28, 2014
Eric was very knowledgable and pleasant to work with. I will definitely refer friends and family to purchase their next vehicle from him. The entire process was enjoyable and worry free.
gayani
Jan 12, 2014
The sales associate was very patient, friendly, and helpful. He made the experience of buying my first new car an easy and positive experience! I would definitely recommend this dealership to others.
rayd1234
Jan 10, 2014
We had a good experience buying a new Odyssey - there were no surprises and Jae was very accommodating throughout the process. We're happy with the price of the new vehicle and how much we ended up receiving for our trade-in, and would happily purchase a new vehicle here again.
cjoxtina
Jan 9, 2014
My husband and I first walked in the turn in our lease. After talking to the most down to earth person there we ended up buying a 2013 new Honda. I recommend him to anyone who has many decisions on which vehicle they would like to purchase. Even though we were there for six hours Larry kept us comfortable and the time didn't feel that long.
bkcook07
Jan 8, 2014
Jae Kim and all of the other employees were very pleasant to work with. No-pressure sales, helpful, great atmosphere, and I will definitely be coming back to purchase my next Honda. Once you go Honda, you never go back!
bwmott
Jan 8, 2014
My mother and I purchased a new Honda civic last Month, and had an excellent experience working with salesman Jon Choi. He answered all of our questions and explained everything very well. During the process my mother changed her mind regarding what color she wanted, he was happy to make the change to ensure she was satisfied. The negotiation went well and we didnt have any hassles. I would definitely recommend him to anyone shopping for a new Honda.
4you
Jan 7, 2014
I visited Leith Honda where I had previously purchased 4 Honda's. This dealership, and sales person, and finance (Vinnie), are far superior to any other.
ronridge
Jan 6, 2014
Just purchased a Ridgeline at AutoPark Honda.Got attention ( with no pressure ) as soon as I entered to lot. Ryan Pope was great,friendly and knowledgeable.Said he was new,but, if so, he has been well trained .Kain worked out the financing with me and he to was knowing and polite.I would recommend AutoPark Honda to anyone interested in making car buying a more enjoyable experience.Ron Russell
swilke1
Jan 5, 2014
We worked with Ronny Davis at the dealership. He was very thorough in answering questions and showing us features on the car. When we were down to making a decision he allowed us to test drive until we were satisfied we had experienced enough driving to be confident of the car. There was no pressure to buy, and he worked to get us a great deal. Ronny is a very friendly person and nice to work with. I would definitely recommend him to others who are interested in purchasing a Honda.
paparad
Jan 4, 2014
Jim Good and John Watson made our car buying experience very pleasant. Both were very professional with helping us select the right vehicle with the options we liked. From the time we arrived at the dealership to the time we drove off in our new Honda CRV both were very professional in our car buying experience. Thumbs Up to both Auto Park associates!Bonnie and Mike Radford
dmeder
Jan 3, 2014
One of the best, if not THE best new car buying experiences at Auto Park Honda. Jon Choi was great! He made my wife and I feel like we were establishing a long term car dealership relationship rather than just buying a new car. He carefully answered all our questions and when we purchased our new Pilot, he explained in detail all the functions and capabilities of our new vehicle. I will definitely come back when I'm considering my next new car purchase. and will ask for Jon. When dealing with Kain, the business manager, he also made all the financial dealings a pleasant experience, carefully explaining our options. Overall, this was a great new car buying experience.
CRLINA04
Jan 3, 2014
Anxiously pulling into the Honda lot and seeing A Sales Consultant [ Larry Hollingshead] ,Patiently standing there with A FriendlySmile and A Genuine Interest in Assisting Me with the Purchase of My New Honda Civic was Priceless! He was Very Informative.He pointed out Car Features and how to Use Them. Thank You Larry
clbowma2
Jan 2, 2014
Overall I had a very positive experience with the purchase of our new automobile. The sales person was very friendly, personable, and patient. He took time to answer the questions we had and worked hard with us to come to what we felt was a pretty good deal. We also appreciated not being made to feel pressured to buy. I would highly recommend this dealership to others.
DavidStaheli
Jan 2, 2014
Working with Eric and Johanna was the perfect car purchasing experience. I would specifically recommend them to anyone who wishes their experience to be fast, informative, non-pressured, and simple. I will choose to purchase through them again.
jkell7
Jan 2, 2014
Jeff did an excellent job for us throughout the process. He was courteous and knowledgeable, and he did a great job of following up without being pushy or intrusive. He was willing to work hard for us to help us get to a deal that we felt good about for our new vehicle.
Mjdavis4
Jan 2, 2014
Jeff is more than a salesman, he is a friend that helps you through a tough decision. He is truly there to help you make a great decision with no buyers remorse. I definitely enjoyed having him as a sales person.
scott54
Jan 2, 2014
We had a wonderful experience with sales consultant Charlie Bruce. He made it a very easy process to purchase our new Honda Pilot. He was very knowledgeable, professional and friendly. Would highly recommend. We will refer all our friends to this dealership and to Mr. Charlie Bruce.
jmoon117
Jan 1, 2014
I love working with this dealership. In and out very fast with no hassle in less than an hour. I definitely recommend my sales agent, Jon Choi. He is so courteous and very knowledgeable about all the cars on the lot.
Jimmyc414
Dec 31, 2013
Visited Autopark Honda to purchase a new honda Odyssey. Erik Lutz was professional, courteous and responsive in handling our needs. Loved the low pressure sales atmosphere and competitive pricing. We could not be happier with our choice and the process. We will recommend them without hesitation.
kmdove
Dec 29, 2013
Garry Rawlins was awesome! He was not pushy, just helpful! At every step of the process, he was ready . . . he knew what inventory he had on the lot, never kept us waiting and had all the "homework" done so that all we had to do was pick it up! We love our new car and looking back on the buying experience makes us like it even more! It all went so smoothly, no hassle at all! We are happy customers!
Meli1974
Dec 28, 2013
As a female and first time new car buyer I had my guard up but Jeff very quickly made me feel at ease... always ready to answer and thoroughly explain all my questions. He is not pushy AT ALL and very knowledgable. His personality is one of genuine kindness and concern for his customer. He followed through on all he said he would, he is efficient and bery professional and I would absolutely recommend him if you are interested in car buying.
BettyHolly
Dec 28, 2013
I Just wanted to share my experience with the sales associate, Jeff Fisher. Autopark Honda is lucky to have Jeff as part of their sales team. He was quick to put me at ease with the whole car buying process. His friendlness was real, his patience and helpfulness were amazing. His knowledge of the car that I was interested in helped me to decide on that particular car and that dealership. I had been searching for the right car, so with Jeff's help and obvious integrity, we were able to make the deal work. I would recommend Jeff without reservation to anyone thinking of purchasing a car - you will not be disappointed - he will help you get the job done smoothly, easily and hastlefree! He is just the best!
Kgmelv
Dec 28, 2013
Peter Gazzard is,by far, the best salesman I have ever dealt with. He knew the product and took his time to explain every detail to me. Very down to earth and not pushy what so ever. I would highly recommend peter to anyone looking to buy a new honda. I am sure you will be impressed and Cary Autopark was the cleanest and most organized dealership I have ever been to. Definitely go there if you are shopping for a Honda... You will not be disappointed .
brown117
Dec 27, 2013
We inquired online for a price quote, compared the quote and service amenities to the other dealer quotes we received. Caitlin Brigante was very prompt and straight forward with us. The dealership is a little farther for us but the service/attention we were given just on the online quote and email back & forth was outstanding. This made our decision to come into the dealership. We already knew what we wanted and had test driven at another dealership. Craig Nachsin was very friendly and accomodating, especially seeing we had come into the dealership only 30 minutes prior to closing time. We were not rushed and every detail of the purchase was reviewed with us - down to pairing our cell phones to the car audio. The overall buying experience was wonderful and we appreciate the whole teams time and attention to detail.
sdanehower
Dec 27, 2013
Everyone at Honda was very nice and welcoming. It was my first experience buying a car and they made it easy and fun. Ronny was GREAT! I can't say enough kind words about him! Seriously if you need a Honda go here!
KariLehmann
Dec 26, 2013
My experiance with Autopark Honda was wonderful. My sales consultant, Eric Rainey, made it a very easy process to purhcase my new Honda Civic. He made sure that i got the best car for my needs and in the exact color that i wanted. All of the staff there was friendly and helpful. My car was spotless and Eric took the time to make sure i knew how to use all the features in my car! I am very happy with my new car and will refer all my friends to this dealership and to Eric.
zhengzhengj
Dec 26, 2013
We purchased a 2014 Honda Odyssey and we are very satisfied with this purchase. Jae Kim is very kind and helpful and we would like to recommend him to all the buyers..
k9brdr
Dec 26, 2013
Our van was 15 yrs old and I was apprehensive about the buying experience......but it went smoothly with Eric Rainey the day we bought our Odyssey and we never felt pressured. Unlike a few sales people at some other dealerships, Eric goes over vehicle features before test driving and was very helpful after the purchase was completed!
damhsl
Dec 25, 2013
Eric was very friendly and we appreciated his laid-back approach to selling cars. This was our first car purchase, and we were not looking forward to the high pressure sales tactics we came to expect from reading about it online. We went to a few dealerships and talked with several people online, and we came to find out that Eric's approach is somewhat unique. Other dealerships didn't seem to think much of our intelligence, they tried to push unnecessary add-ons like pinstripes or fabric protection by having already put them on the car, using fuzzy math, or putting time limits on us (finance cash will only last a day or two, only four cars in the state with this color, etc.). Eric gave us the out-the-door price, and it aligned with the prices we saw from sites like KBB, truecar, and edmunds. Overall, I was pleased with the process. We ended up getting a new 2014 CRV.
sandeeps7
Dec 24, 2013
Jeff was really friendly and really helpful. He doesn't pressure you, he lets you take your time to think (with just a few emails here and there which can be expected from a car salesman), and he tells you straightforward what can be done and what cannot be done deal wise (also very rare in a car salesman). If you are serious about buying he tries to get you the best deal possible with the management, which I really liked as well. He was really nice, upbeat, and youthful which made it really easy to talk to him. He is very understanding and doesn't act like know it all which I see with a lot of car salesman. I would definitely recommend him to any young couple looking to buy a car. 5 on 5 from me :)
HayeunJi
Dec 23, 2013
I bought a new Honda Civic from Autopark Honda, and I would definitely recommend the dealership to my friends. Don Hillenbrand was really nice and he worked it out so that I would have the best deal possible. Everything was taken care of and I could get the car without much hassle. I really appreciate it! Thank you!
rajupln
Dec 23, 2013
Jim is an amazing sales person! He has lots of patience, works with/for you (and the dealer of course) to ensure its a win win situation. I have dreaded the buying experience everyone talks about and it was quite opposite with Jim. We made a record pact/deal in closing and as promised drove off with a CAR we wanted.Thank you Jim! You are an asset to Autopark Honda and the car buying community!
jmccull583
Dec 22, 2013
Don Hillenbrand did an outstanding job of meeting all of our needs on an exceptional basis for the new Honda CRV that we just bought. He was not only knowledgeable and informative but also personable and willing to work with us to find a way to satisfy all of your needs. I strongly recommend AutoPark Honda and in particular Don who provides outstanding service.
thohen
Dec 22, 2013
We just purchased our second Honda Accord from Auto Park Honda and found the process to be pleasant and effective both times. Don Hillenbrand is an outstanding Sales Consultant, quickly found out exactly what we wanted, and did an excellent job with the negotiating process. Luigi Galeazzi also did a fine job with the business aspects, and completed those in a timely manner as well. I will be happy to recommend Auto Park Honda to my friends who might be in the market for a new automobile.
jodycaputo
Dec 22, 2013
Without a doubt, this was the best experience I have ever had car shopping. Everyone was professional, friendly and knowledgeable and Ronny Davis went above and beyond to show me the specific functions of the vehicle. I did not spend as much time there as anticipated and everyone worked with me to make me happy. Luigi answered all my questions to make me comfortable with my decision. I would recommend this dealership to anyone.
Bastonge05
Dec 21, 2013
Some deals go smoothly while others may stagger about. My deal staggered about due to a minor problem with my title. Thanks to the patience and compassion of my Auto Park Honda's sales and business team, I am now I proud owner of a great car! I highly recommend your next auto purchase to be with Auto Park Honda in Cary NC.
AZABB68
Dec 21, 2013
I had a very pleasant experience leasing a car from AutoPark Honda in Cary. The sales consultant, Ms. Barbara Yarber, was courteous, knowledgeable, and patient. She responded to my emails quickly, and provided the information that I needed to make my decision. The manager found and brought the car that I wanted from another dealership, and the financing staff went through the paper work thoroughly.
zmas
Dec 18, 2013
We started with the online request a bid and financing, which was very easy and helpful. Once we arrived at the dealership we were greeted by Jeff who did an excellent job listening to what we were looking for. Very friendly and informative.
fredcubbage
Dec 18, 2013
This is the second car I have bought from Charlie Bruce.Fair deal, excellent price, knowledgeable, friendly. low key. Definitely a great experience, and he is the most reliable new car dealer out of maybe 10 that I have dealt with, and that is sincere praise, not just poor comparisons.
missmelba
Dec 17, 2013
I found myself in need of a car on the very day I had decided to look at new cars. I had already researched on line and through other sources and Honda Civic and Accord were my top choices. I had dealt with Autopark Honda when I moved to Apex in2001, so this was my choice of dealership. The two salesmen who helped me were very friendly and helpful and went out of their way to be sure I got the car I wanted. As soon as the financial paperwork was completed and the car was released to me the two salesmen made sure I was confortable with all the new features . Every one i dealt with in the business dept. were extremely nice also. I drove my car on it's first long trip this weekend and it rides and performs beautifully.
xzhaox
Dec 17, 2013
I was shopping around on the new car for my family for a while and very pleased with a friendly and honestly service from Jeff. My family is very happy for this Christmas gift thanks to Jeff's kind assistance.
lbsmith
Dec 16, 2013
I visited Autopark Honda after doing extensive research on the Honda Pilot. I needed to trade / sell my existing car for a certain amount in order to purchase the Pilot and needed to upgrade to a Pilot due to a rapidly growing family.Barbara Yarber greeted me upon arriving and immediately got to work on assessing my trade. We didn't even talk about the purchase of a new car until she had gathered all necessary information on my current vehicle. I appreciated Barbara's no-nonsense approach to taking care of the most important issue or me--the value of my current car.I provided Honda with some pretty stringent parameters for the purchase of a pre-owned Pilot and Barbara, Charlie Kline and Carl Salyer worked tirelessly to meet my needs. They were patient and clear with what they could and could not do for me. They thought creatively about ways to make the Pilot work within my budget (while being very upfront and clear about financing and costs).When I returned to the dealership to complete the purchase (including a test drive), Honda had me in and out of the door in a little over 2 hours.I also noted that Honda's pre-owned prices were better than those I saw on similar models at CarMax or AuctionDirect and Honda Autopark's cars were in better condition.I have bought 3 previous cars at other local dealerships and never experienced the customer service and forthrightness that I experienced at Autopark Honda. I highly recommend this dealership and Barbara Yarber.Through their efforts, the employees at Honda Autopark created a customer for life.
ChrisCardwell
Dec 16, 2013
I went in just looking for pricing and to do a test drive, and Jeff Fisher (salesman) did an amazing job in selling me the car and working with his manager to get me a great deal on not only the trade-in value of my old car, but a great price on the new one. Luigi was also of great help in providing great details on all the financial elements of the sale. Both employees were friendly and great to converse with the entire visit. Overall a great experience over Leith Honda on Capital Blvd. the past few years.
dbillow
Dec 14, 2013
This was our first visit and purchase from AutoPark Honda. We knew what we wanted and connected via the web and email to get pricing established. They responded quickly and gave me their best price on a 2014 Accord. No other dealer I contacted was this quick and transparent. So we went on the same day and Jae was assigned as our Sales Rep. He was very friendly, helpful and knowledgeable, answering all our questions and providing helpful information. He didn't pressure us beyond politely asking for our business when decision time came. Of course, he and the Finance Manager both tried to sell us additional warranties and aftermarket stuff, which we likely declined except for the key loss protection which made complete sense and was worth the cost so we bought that. So overall we got a great new car at a great price from a great sales Rep and Dealer. We're very pleased so far.
gemini14
Dec 13, 2013
Bought a Pilot Touring and love it. Kept looking for reasons to drive it today. David and the rest of the staff were great to work with. David was especially knowledgeable about the vehicle, had no problems answering my questions and was very respectful in his attitude and professional demeanor. Will return for my next car.
ThomasB28
Dec 12, 2013
This is my third Honda vehicle purchase. The third time must really be a charm because this was by far my most enjoyable experience purchasing a vehicle. Christopher Kenney was my Honda salesperson and he was awesome!! He really went out of his way to make sure that I was completely satisfied with the vehicle. He even brought me out some pizza from the break room which was a huge blessing because I hadn't eaten anything all day. I didn't feel pressured at all and could tell that Christopher really had my best interests in mind. We love our new Honda 2013 Civic!! Thank you Christopher for taking care of my family and I!!!
james1783
Dec 11, 2013
Barbara is a very good sales rep. and knows about the cars she sells.She is very outgoing and friendly.Dealing with her was hassel free.I would ask for her again when looking for a new car.Lawson Faulkner
MaryHaddad
Dec 11, 2013
Christopher Kenney aims to please! His sales approach is one that I truly appreciate - his is kind, calm, thorough, knowledgeable, authentic and has a genuine concern for all of his customers. I would recommend that anyone who needs a car visit him at Auto Park Honda. The entire team is great!
StainlessSteele
Dec 10, 2013
Thank you Peter Gazzard for your great and calm approach to helping me buy the beautiful charcoal metallic grey 2013 Honda Civic for my flight instruction business. It will be a classy way to travel and keep my fuel and upkeep cost much lower than most alternatives. I am so having fun using the my cell phone and all the safe technology options while driving. It is just very cool. Everytime I get into drive, I am reminded of the perfect fit that Honda delivers along with Autopark Honda and yourself. The sales and service staff including Eldwin Breeden and Charlie Bruce (who spent quite a bit of his personal time to listen to me and my family as we meandered through the new car purchase process). Oh and yes, it goes beyond that, with Kevin Mill's jumping in to rectify a brake problem on my wife's, Jill, certified pre-owned 2007 Honda Accord purchased at Autopark. And Edwin, did I mention him. My wife and kids think he is apart of our family. Autopark is such a preference for all four of our Honda's that we always got our Toyota Sienna serviced there when it was allowed of course.
spirona
Dec 9, 2013
Auto Park, overall, is very good. I've bought two cars there, and shopped there several times. Over the years, I've dealt with a couple of employees who were less than impressive. But the important people - on-the-floor sales and sales management - have been great. I have bought a car from Don Hillenbrand and and Michael Kennedy. Don was great and Michael was exceptional. I also worked with Malik Moss briefly, who was also great. Robert McKenna isn't Mr. Congeniality, but that shouldn't matter in a sales manager. He's polite enough, and more importantly, he's direct and more than fair with this pricing. These individuals were smart, knowledgeable, straight-forward, and nice. As long as this persists, I will continue to drive out-of-my-way to buy my future Hondas from Auto Park.
beachlady12
Dec 9, 2013
My overall experience with Auto Park Honda has been great mainly because of Charlie Bruce. I met him two years ago on my first visit to Auto Park. I purchased a honda from him then. He is very personable and tries to meet the needs of the customer. Charlie is the reason I returned to Auto Park to trade for another new honda. Before I left the lot with my new car he went showed me features of the navigation and radio system and answered any questions I had. I really appreciated the hands on demonstration as opposed to having to come home and trying to find answers in the owners manual. I am a very satisfied customer and will return to Auto Park Honda for future purchases.
PKN27
Dec 9, 2013
My wife and I just purchased a 2014 Honda Odessy and our experience was great with Craig. He was extremely knowledgable, kind and professional. He wasn't too pushy and didn't try to oversell us. He listened to what we were looking for and made it work for us. My wife and I both can very forward and impatient at times but he handled us very well.I am not a quick consumer when it comes to purchasing cars. I work in Rocky Mount and live in Clayton and visited 4 dealerships, 3 being Honda dealerships over a 3 week period. We visited your dealership on 3 different occassions before making the decision. We negotiated by phone and he recommended us to come in on Sunday to fill out final paperwork for ease of flow. It was great...Luigi was hospitable and quick. I was home in no time.I am a hotel executive and understand how hard it is to find great service oriented employees who know how to make "everybody" feel like a "somebody". Honestly, we chose to buy a car in Apex because of Craig Nachsin and will refer everyone we know buying a car his way.Paul Niswonger
bhw826
Dec 8, 2013
I had the best experience at the dealership I have ever had in purchasing a car. Charlie Bruce was the most helpful, knowledgeable salesman I have ever worked with. Everyone at the dealership I encountered were extremely friendly and helpful without being high pressure. Both of my children drive Hondas and I will recommend they come to this dealership when they are ready to purchase another.
dural
Dec 7, 2013
Contacted Caitlin by email inquiring about price matching a quote from another dealer on a silver 2014 Accord Cpe EX-L with Navi. after several email exchanges, price was agreed upon and I was told the vehicle was in stock and available. Set up a time and date to come in and purchase the specific vehicle. Caitlin asked me to ask for Carl Salyer when I came in for my appointment. Arrived at dealership on the specific date and time, asked for Carl who had no knowledge of my conversations with Caitlin, he passed me off to salesperson Don Rigsbee who spent more than 30 minutes looking for the vehicle I had requested, only to come and tell me that it was no longer available that the General Manager of the dealership had decided to take that vehicle for his demo and I was just out of luck. The dealership then offered to locate a car for me and they could have it there in 5-7 days as the nearest car with the same equipment was in the far western part of the state. They tried to contact the General Manager to see if they could get the car back to the dealership, but he wouldn't answer their calls. I was very upset that I had taken off work, set and appointment for a specific car and the reply I got was "sorry, but the General Manager can do whatever he wants and there is nothing we can do about it." I contacted the dealer in Fayetteville, NC that was 1.5 hours away that gave me the original quote for the identical car to the one at Cary AutoPark. They still had the car, I was then told by Carl Salyer from AutoPark that the locator didn't show that car being in stk in Fayetteville, and if it was there, it would have been padded with alot of accessories to run up the price. Called the Fayetteville dealer back car was there, price they originally quoted would be honored, drove 1.5 hours to Fayetteville dealer, car was detailed and ready to go, price given was honored and sticker wasn't padded. A very pleasant experience. Autopark Honda needs to take lessons from the dealer in Fayetteville on how to treat customers. They especially need to work on their internet inquiry to sale conversion process and their inter-dealer communications. They lost a sale today and probably another in the coming year I am looking to upgrade my SUV and a Pilot Touring is what I am considering, but it will not be from AutoPark Honda based on how I was treated today.
emahoney1
Dec 5, 2013
This is my 2nd lease with Honda and working with Erik. He is great to work with. He is a genuine, hard-worker and a good family man. He knows what he is doing and will help you out. He is by far the best salesman I've work with and I've had several different vehicles, that is why I went back and worked with him. Erika
ferialscott1
Dec 5, 2013
I was very worried about purchasing a vehicle because of the difficulty it is when trying to negotiate a good deal. However, the moment I stepped into the dealership, I was greeted by Jeff Fisher, a sales associate. After a brief conversation, I felt completely comfortable and at ease. I knew that if i wanted to purchase a vehicle, he would be a trustworthy individual. Jeff went out of his way to make the purchasing of my vehicle go smoothly. He was able to get me the features I wanted in my car and he worked really hard at negotiating a price with me. Therefore, I give Jeff complete 5's across the board, and highly recommend him to any future purchasers.
Samirmegeed
Dec 5, 2013
I purchased 3 cars from Auto Park Honda during the passed three years in all cases they were highly professionals ,honest and no sales pressure.This time I was impressed more than any time by the degree of honesty of the sales rep. Barbara Yarber. After the sale is done and I signed all the documents ,and at the time of the delivery she noticed small dent on the trunk of the car.i could not see it. She refused to deliver the car and made me choose another one. I was also impressed with the Business Manager Mr. Rick Sider. He presented to me many alternative for financing and made an easy comparison between buy vs. lease. Not many places do that.The purchase price was good ,but not very good.
bsali
Dec 5, 2013
Eric Rainey at AutoPark Honda helped me purchase a 2014 Honda accord touring last week. The whole experience was great and I have nothing but great things to say about Eric. Eric sho showed me the same car six months ago knowing that I was not going to buy it at the time. He did not push me to buy it but just showed me as if I was buying it that day. He was very professional throughout. Very attentive. Answered all my questions. Well, when I decided to by an accord, I did not speak with anyone else. I knew I would buy it from Eric. If I decide to buy another car in the future, I am certain I will look for Eric first.
vsmith0813
Dec 5, 2013
I really enjoyed my experience at AutoPark Honda. Erik really worked with me on getting the car that was just right for me and within my budget. I know that is took some work but he provided me with a great car at a great price. He was very friendly and provided me with a lot of great information. He took the time outside of work to answer any questions that I had. I wasn't sure how things would go with me buying a car but he definitely made my experience, as a first time buyer, a great experience. I would definitely recommend family and friends to AutoPark Honda.
kevinbetts1960
Nov 30, 2013
Excellent job Jae! A painless and smooth purchasing experience. Knowledgable, sincere and professional. My son needed a car in a hurry. It was his first buying experience and Jae helped him every step of the way.
TheEODTech
Nov 30, 2013
Have had two cars there to get service done. Both cars had to bring back for work not done right. One car was suppose to be put in the computer to find out why engine light on. "We reset the computer light didn't come on" car engin light came on and wow take back to dealer, now have a 52.00 computer bill and a quote for 906.45 to have work done. Why was it not done the first time like asked. Plus made one call got the price cut in half and still using all Honda parts. All I can say is wow. So do your research.
christianbetts
Nov 29, 2013
I recently purchased a used honda accord lx from the honda dealership in Cary. Jae Kim was very helpful in helping me select my used car. He helped me pick out the right vehicle for me. He made the process very smooth and easy for me, as it was my first time purchasing a used car. Jae was very friendly and kind. He found me a car that was in my price range, and a car that would last me a long time. He made all the paperwork go very smoothly, and I was leaving the dealership in no time. I think I will always choose Honda now.
sunghoon
Nov 27, 2013
I had a great time purchasing a new Honda Odyssey from Jae Kim. He was patient and gave us very Awesome service through out the whole process. I recommend Jae Kim anyone looking for their automotive needs. Thanks again Jae Kim ~~ ^^
engquinones
Nov 27, 2013
Larry Hollingshead did a great job on his sale, from start to finish. The dealer overall very well exceeded my expectations and offers were very reasonable.
JoshuaRichardson
Nov 26, 2013
I came to Autopark Honda looking to buy a new car due to my old Honda having transmission issues. I was a very informed buyer knowing exactly what I wanted from the beginning. I previously went to the Leith Honda on Capital BLVD and had a very poor experience with the internet sales manager who was very rude to both my father and I so when I decided to actually purchase I went to the AutoPark Honda Location in Cary. Upon arrival I was greeted by Jae Kim, but when I was looking for help he was tied up so I originally spoke to Christopher Kenney. He however lost my business not because he wasn't a nice guy, but because when I asked for him that Saturday he said he would be there and he wasn't on site. I understand that he was "off," but I work in sales so I look for definitive appointments. When I came back I ended up working with Jae Kim who gave me the best possible experience. He delievered 5 star service helping me get the deal I needed on the car I wanted since day one. He was very patient because I had some issues getting the car that day and came back Monday to switch to a different car and he even helped me get things sorted out to get the car I wanted! To sum things up Jae Kim was very thorough and a very strong sales representative and I will be sending lots of referrals his way!
walters452
Nov 25, 2013
This is the 3rd Honda Accord I have bought from Charlie Bruce. In my life I have purchased many vehicles and thus have dealt with many car sales people, I have found that Charlie Bruce is the best of them all. He has great knowledge of his produce but more importantly he has a greater knowledge of how to work with people and make the sales process easy and fun. I would recommend Charlie to anyone looking to purchase a car.
AlexandraMitrovic
Nov 21, 2013
Although I did not end up purchasing my vehicle through AutoPark Honda, the customer service I received from Jim Cirimele was exceptional. He was very knowledgable and incredibly gracious. I did a lot of shopping around before deciding on a vehicle and have to say that Jim provided quality customer service. I would highly recommend Jim when you are looking for your next Honda!!!
remab1996
Nov 16, 2013
My wife and I purchased our brand new 2013 Honda Accord Touring V6 AT on October 12, 2013 from AutoPark Honda after a lengthy but straightforward, honest and fair negotiation. Our sales person, Mr. Jason Hill was truly exceptional. He was straightforward, respectful, courteous, honest, had great communication skills and willing to go an extra mile to help even with regard to matters that did not fall within his his duties and responsibilities at AutoPark Honda. Mr. Jason Hill came across as a man with great professional etiquette who performed excellently and well beyond all expectations. We had dealt with sales persons in automobile purchase for more than 12 years. We purchased our 2008 Honda Accord Ex-L W/ Navi with full options in May 2008 from another dealership and we still own the vehicle. We can say with all emphasis at our command that Mr. Jason Hill made the most impression on us and he is quite an asset to AutoPark Honda. He facilitated the transaction with the Sales Manager who we found to be frank, straightforward, honest, direct and very professional. The vehicle sales price was far less than the TrueCar prevailing target price at the time. The finance process was quick and hassle-free and the paperwork was accurately prepared. The finance manager was very honest, straight-forward, patient, courteous and very respectful. He was very helpful in assisting us with regard to the warranty choice that would best suit our future needs. I financed the vehicle through American Honda Finance Corporation with $500 Honda Loyalty payment toward down-payment and 1.9% APR which was better than the APR that the State Employees' Credit Union offered. The service specialist who scheduled the appointment for the installation of the dealer options was very professional, cordial and friendly. The technicians that installed the dealer options (back-up sensors, wing spoiler, body side moldings, moon-roof / sun-roof and window visors) performed the work with excellent precision and in record time. We were given a loaner vehicle during the installation of the dealer options. The delivery process was very impressive before and after the dealer options were installed on the vehicle at AutoPark Honda. AutoPark Honda detailed the vehicle and gave us a full tank of gas as a courtesy for the purchase when the vehicle was delivered to us. The technician that explained how the navigation and audio equipment work knew his job extremely well and he did an excellent job. The very day that the 30-day tag was to expire when we thought the NC DMV-issued license plate had not been mailed to us, I contacted AutoPark Honda. Mr. Glenn Finkel, another Sales Manager at AutoPark Honda attended to my inquiry having been connected to him by the sales person, Mr. Jason Hill. Mr. Finkel also made an enormous impression on me. He was very gentle and patient, highly respectful and courteous. The professional manner with which he resolved the issue was truly exceptional. He came across as a man with great professional experience. The license plate was later found in our house just as Mr. Finkel had predicted. It had been mailed since October 31 and delivered to our residence about two or three days later. My wife and I deliberately waited until this time before writing this review to enable us write a well informed customer review. Our 2013 Honda Accord Touring has been performing excellently well and we are very happy with our purchase. Overall, every employee of AutoPark Honda that my wife and I dealt with at every stage of the transaction was truly exceptional. We wholeheartedly recommend Mr. Jason Hill and AutoPark Honda to all prospective Honda buyers who may be seeking a great price, hassle-free financing, lower interest rates, honest, respectful and courteous sales persons and very cordial customer service. AutoPark Honda: "Way to go!".
Tyler42
Nov 11, 2013
I really shopped around and nobody could beat the deal I received from Charlie at autopark. What really stood out was the honesty from Charlie.
J123c456
Nov 11, 2013
We worked with Jon Choi to purchase a pre-owned Ford Mustang! He went above and beyond to make us happy! He was a great person to work with!
dfog05
Nov 11, 2013
As a new car buyer, it was a great experience. We were approached in a causal but professional manner by Mr. Charlie Bruce. We felt very comfortable and at ease with absolutely no pressure. We were interviewed based on our preferences for purchasing a new vehicle and a solution was found by providing the best possible buying options for what our budget could afford. We were provided exceptional customer service from beginning to end. We were very impressed with the timeliness of processing all the necessary documents and getting us in and out so quickly with little hassle. It just happened to have been my birthday and Mr. Charlie Bruce made sure I even received a pink Honda ha with my new vehicle purchase. Mr. Charlie Bruce made our car buying experience one of the best that we had ever experienced! Due to Mr. Charlie Bruce, Auto Park Honda deserves a great overall rating! Thank you Mr. Charlie Bruce!
rich3laces
Nov 11, 2013
My wife an I purchased a 2014 Honda Accord EX-L from Jon Choi today and it was another excellent experience. This was the 5th car we have purchased from him and his service continues to be superior, along with that of Vinnie Ferrone in finance. I would highly recommend them and Autopark Honda for your next new car buying experience.
Touring14
Oct 29, 2013
Jim Cirimele was terrific. He was very pleasant to work with, extremely knowledgeable about the car and always returned my calls and emails promptly and courteously. I've purchased several new cars and this was easily the best car buying experience of my life. Just an all around fun experience, no stress, no gimmicks, just the way we all hope it will be. Rick Sider was my finance person and he also is a true professional. He patiently explained the terms, offered me some extras with very little pressure, and that was that. One more thing. Rick calls me a couple of days later, tells me there is a slight problem with the financing... I think Oh boy, now what. Turns out he lowered by interest rate! Wow, I didn't expect that. I had a super low rate to start, but now it's a little lower... I highly recommend these guys and this dealership.
JLloydMorgan
Oct 26, 2013
Jason Hill was our sales representative. He was awesome. Very nice and knowledgeable. He listened to our questions and went above and beyond when we asked him to find a tape measure so we could compare widths of the new car to our trade in. Excellent experience!
jbroussrd
Oct 25, 2013
My experience at AutoPark Honda was fantastic! Jim was very friendly and helpful. I was initially unsure about which car I was interested in, and Jim helped me to easily make a decision by explaining the attributes and options for each car that I asked about. He took into account my preferences and needs and found a car that is absolutely perfect for me. I can't say enough good things about him nor can I thank him enough for helping me find my wonderful new car! Overall my experience at AutoPark Honda was excellent. I highly recommend working with Jim and I will definitely return for future purchases.
MM89
Oct 25, 2013
Michael Kennedy was excellent! Friendly, courteous, and professional throughout the entire transaction, and willing to stay beyond open hours to help us get the deal we needed. Highly recommended!
Busa43
Oct 24, 2013
Jim was knowledgeable and friendly during our negotiations. He answered all of our questions about the different models of Hondas and was very patient while we decided which one we wanted to purchase.
haraway11
Oct 22, 2013
Jae Kim was great. I will be telling my family and friends to go see him when they are ready to buy their next car.
BibhutiBagha
Oct 18, 2013
Thank you so much Mr. Charlie Bruce for taking care of all my needs and explaining me about the agreement and new vehicle features so nicely. It was a great experience with you today. Your customer service has been very much appreciated. Thanks again for everything ! Bibhuti Bhusan Bagha
neshat
Oct 17, 2013
The experience was great, Jeff helped us select the right car, get the best financing, andessentially got us everything we asked for and wanted in a new car. His attitude was verypositive and stayed that way through out. He really made a difference with us selecting Hondavs other brands that we had looked at. We really appreciate all the help and advise heprovided.Regards ........... K. Mark Neshat
StephenHickey
Oct 14, 2013
Purchased my first car from AutoPark Honda. Malik Moss was my salesman and was extremely friendly and personable. I loved that he was not pushy about anything at all, like the other dealers I visited while car shopping. He let me go through what was important to me and tried to find the perfect car for my needs. He made negotiating very easy and let me name the prices I wanted and I was able to get a great deal.
cms1964
Oct 13, 2013
Outstanding customer service, explained all the details, and we where very happy with everything. Mark was very patient with our questions and our special needs son. He was the main reasons we purchased our civic from your dealership.
Nrtp0369
Oct 11, 2013
This was by far the best car buying experience I've ever had! There was no pressure, no games, the price quoted was the price given. The sales / finance people I worked with were outstanding, very knowledgeable and professional. By far this dealership exceeded my expectations! Thanks, Nadine
doodlemeriwether
Oct 11, 2013
David Washburn is the man. David stepped in and rescued my car (used very low milage Subaru Forester) from another potential buyer and salesman (sorry folks). If it werent for him I would not have been able to sell my Jeep today (privately) since I would not have had anything else to drive. I have been looking for this exact car for months, but could never get there in time to get the car. Just so happens I found the perfect one (much lower milage than of all the others and in almost mint condition). I just sold the Jeep today (just a few days after getting the Subaru) and have a great car that fits my needs perfectly. It couldnt have worked out better. David was such a nice guy too. He made sure everything was right and took care of my issues. I couldnt have had a better person to work with. I would say hes about the best asset this dealer has. Good luck to you, sir! And thanks so much!
sheilamack
Oct 9, 2013
We usually purchase new vehicles. This is the second Honda we have purchased. Jim made the entire process easy and informative. I had visited on Sunday the 6th and looked over several models with Jim explaining the differences. My husband and I came back yesterday, having done some research on our own knowing fairly certain what we wanted. We took a test drive, Jim answered all our questions. He made the purchasing process very easy and pleasant. I would highly recommend him to a friend.
DTMack
Oct 9, 2013
Jim was extremely 1. patient, 2. focused on explaining the alternative choices' strengths and weaknesses in a way that we could understand,3. flexible enough to stay with both our trains of thoughts, and 4. thoroughly knowledgeable as my wife and I explored the alternative choices available to us for our new car. We had come prepared, as this was our second Honda (which we had bought at another Honda dealer 12 years earlier) and had done what we thought was extensive research about the Honda 2014 alternatives and choices. However, Jim was able to share with us things we had not considered, despite our research. His manner was always polite, patient, personable, and understanding. In 40 years of car buying, Jim provided the very best car buying experience either my wife or I have ever had. The only thing I would recommend higher than Autopark Honda, would be Jim, himself.
Ginwoo1985
Oct 9, 2013
I would like to express my satisfaction and appreciation to the Honda family. I was skeptical about trading in my Infinity. Although it was older and not in the best of shape, it still had a lot of features I was not wanting to give up. After looking at other Honda dealerships and falling in love with the 2013 Accord, my husband, Reggie and I went to the Autopark which offered the best deal. Well, the offer got better and better. The price went down and we took home a beautiful black 2014 Accord! The entire experience was awesome! David Washburn really took care of us. He took his time and showed us several cars while concentrating on what I said I wanted. Mr. Kline, do pay attention to the man behind the curtain, offered a great price plus incentives for SAS employees. Vinnie, oh Vinnie took that price even lower and we got a lesson on finance, how to make Lemoncello, and Italian culture. I have never had so much fun signing contracts. Michael gave us a crash course on technology and what the Accord can do. Can I just say it does everything. It is like having a concierge on wheels doing everything so you can drive. David then delivered the car along with coffee, popcorn, water, sodas, games, hotdogs, and a d.j. I know they called it Customer Appreciation Day, but believe it was all done just for us. Did I say they have free oil changes, massages, and manicures? Maybe that was just for me. Check them out! You will not be disappointed!
malibba
Oct 8, 2013
Charlie Bruce is absolutely the BEST to work with on buying a new vehicle, as well as following up. He is honest, easy to talk with, and non pressure. He makes the entire experience very pleasant, and I would recommend him over and over again!
paulsovany
Oct 8, 2013
Went to AutoPark Honda in search of a 2014 Honda Odyssey. I was met at the door by Barbara Yarber. Barbara immediately helped us choose a few models to test drive, described all the features in all models, and helped us choose the best model to fit our needs. Barbara explained all our financing options, and overall, equipped my wife and I with the information needed to make an informed decision. The experience at AutoPark Honda was excellent, and I wanted to express my appreciation and thanks to Barbara and the entire AutoPark Honda Team for an excellent car buying experience.
Mark_Hwang
Oct 8, 2013
My wife and I purchased a 2013 Accord Coupe EX-L this week. Jon Choi, our salesman was an absolute pleasure to work with; he is an exemplary professional, honest, straight-forward, highly competent, and probably the best informed sales associate I've encountered in many years of purchasing vehicles. Jon made the deal easy, without complications, at a great price for the new car purchase. Auto park Honda is a wonderful business that treats its' customers well, unlike some other "great" stores. Thanks Jon for a perfect buying experience. You are a true professional - we'll be back.
HollySpringsMom
Oct 7, 2013
Second Honda purchase in last 6 months, both of which were handled by Ronny Davis. He is the absolute best salesperson I have dealt with in 25 years of car purchasing. No high pressure or strong arm tactics. He put my needs first, took his time explaining my options and was extremely knowledgeable with all the questions I asked him. I never felt like he was rushed to move on to the next customer once I made the decision to purchase my new Pilot. I am so happy he was able to help me again and I will continue to recommend him and Autopark Honda to all my friends and family.
jebynum
Oct 7, 2013
Overall, it was a very good experience for someone who decided to buy another Honda! I also like having a lifetime of oil changes- it's great!
Celloplayer
Oct 3, 2013
This was the third car bought from Mark Yingling at AutoPark Honda. Mark is an excellent salesperson with great customer service. I look forward to buying my next car from Mark.
YuliaS
Oct 1, 2013
I had a great car-buying experience at Autopark Honda. My salesman Jae Kim was very thorough, and he did a great job showing me why a Honda purchase was not an ordinary car purchase. He highlighted a lot of features that were a step above the features found in some other dealerships' base model cars. I left feeling I'd bought a well-crafted, durable car that will serve me well for a long time. Jae Kim had great customer service, too. He never pressured me, and was pleasant and patient even though I ended up buying a car after the dealership closed at 8pm.Eric Lutz in Financing was also very helpful, answering any questions I had without seeming to be in any hurry. He also did me a small favor that demonstrated his trust in me, which goes a long way towards earning customer loyalty.Hopefully my next car purchase will be a long way down the road, but just based on my recent experience I would definitely come back to try out another Honda first, and this would be the perfect dealership to start with.
DSturdy
Oct 1, 2013
I bought my Honda FIT on sight. I didn't even turn the key. I was quoted a fair price and was given a good compromise price on floor mats (I thought they had been included but they were an option). Knowing Hondas reputation and trusting the reviews I read about Auto Park i felt secure in making such a quick decision. Everything went very smoothly, I love the car and was very happy with the totality of my experience with Auto Park
Mhand38629
Sep 30, 2013
I appreciate the care that Jae Kim provided to me during the purchasing process. He went beyond the role of a salesmen selling a car and showed patience and understanding when working with my car purchase. He was kind and courteous during the selling process. He goes well beyond the role of a car sales person. He always answered my calls and answered all of my questions. He is a man of his words and I would highly recommend him to anyone ready to purchase a GREAT car.Mark Hand
JonathanMull
Sep 29, 2013
Mr. Campbell was very helpful and thorough as I upgraded my 2011 CRV lease to a 2013 CRV lease. He was able to locate a vehicle at another store with the color my wife preferred, and took good care of me throughout the process. Mr. Ferrone performed his role well. I disagree with the dealership policy of selling the paint coating after a monthy payment has been negotiated for two reasons: one, if it is so great, why aren't you putting it on every lease, given the likelihood that Honda will resell the vehicle, and two after making the numbers work once with my salesman, getting hit up after the fact for increased payments is less than forthright.
Dday804
Sep 29, 2013
Jim gave us quality no pressure knowlegeable service from start to finish. I found him to be pleasant & easy going in all 3 of my visits to the dealership. I visited 2 other deslerships after my 1st visit to test drive several other cars & not only were the cars inferior to the Honda Fit but the salesmen were as well. I would definitely recommend Jim Cirimele to anyone looking for a Honda.
RobGeorge66
Sep 27, 2013
Ferrante and all of the associates at Autopark Honda were very informative. It was a wonderful car buying experience. I have already recommended Ferrante to a co-worker
hondav6
Sep 27, 2013
The sales person Jeff Fisher was very pleasant the minute we were greeted by him. He was wonderful from start to finish.My impression of car dealership - just being the " Men's " world was proven wrong by Mr.Fisher. He treated I and my Daughter with respect and never once he made us feel like us women cannot buy the car on our own.Thank you again to him,as he had OUR best interest in mind not his.He did everything right.He is a great asset to the dealership and has very ambitious characteristics.His work ethics were great.Everytime we came in he always was so welcoming.Mr.Rick Sider,Finance/Insurance etc area,had great patience with me.He explained each and every aspect of the finance and insurance part to my level of understanding.We will never go to another dealership again.....
willbuyagain1826
Sep 25, 2013
Car buying made easy...Christopher Kenney is the consummate gentlemen. He is knowledgeable about his product, straightforward, and can expedite your desired sale in a timely fashion. My husband and I will definitely recommend family and friends to purchase their next Honda from him. Every moment spent during the process had value; from addressing our inquiries regarding various models, satisfying our financial budget parameters, to the delivery of our vehicle, all seamless and far exceeding our expectations.
honda108
Sep 23, 2013
Kain did an excellent job of presenting and describing the vehicle in a highly professional manner. He was thorough in instructions and high in courtesy which made the purchase a pleasant experience. I highly recommend him for his efforts. I would also like to offer my thanks to Charlie Kline and Rick Sider for the assistance in the purchase.
ecaffera
Sep 23, 2013
Cannot say good enough about Jim Cirimele. Best, most courteous salesman I ever met. Owned over 15 new cars in my life so I should know. He had all the answers. Great job Jim!!!! The young man who explained the car to us after the sale did a fine job too. Ditto Finance....
ASteen
Sep 23, 2013
Came into AutoPark Honda with the intention of leasing the 2013 Honda Civic LX and that's just what I was able to do. No muss, no fuss. Auto's employees were helpful and provided a cohesive, no pressure service that streamlined the process of selecting, testing and obtaining the Civic that fit my needs perfectly. Barbara was my sales associate and went above and beyond what I expected from a car salesman, letting me not only test drive the car and look at the lots for different colors and models of Civic, but also gave my father and I a lift home in the rain on Saturday in time to entertain guests. I can't highly recommend AutoPark enough. Great place to start when looking to lease,buy or finance a Honda made car!
JamieSing
Sep 22, 2013
I bought my first new car with Jae Kim, who made the experience easier and more straightforward than I could have expected. He was understanding about what I could afford and what I needed, patient when I was taking my time making decisions, and thoroughly explained anything I had questions about. (And since I was a first-time buyer, I had lots of questions!)
ram16
Sep 20, 2013
Mark Williams provided excellent customewr service through out the purchase proicess. He was very professional and courteous, and offered pressureless environment. We enjoyed working with Mark. Luigi Galeazzi was helpful and offered pressureless environment while going through the final sales and financing documents and was very friendly.
FV_Grammie
Sep 18, 2013
Had a wonderful experience with my sales consultant Ronny Davis. I didn't feel any pressure and felt that he really was concerned with my needs and did not try and tell me what I wanted. If you want a stress free buying experience I strongly encourage you to go to AutoPark Honda and specifically ask for Ronny. You won't regret it!!
doneill9
Sep 17, 2013
My dream car has always been a Honda Civic. I had owned two in the past but not since 1993. Honda Auto Park in Cary, NC is awesome! Excellent service, friendly employees, excellent price! My salesman Don Rigsbee was especially helpful. He did not pressure me or ever make me feel uncomfortable about purchasing my new 2013 Honda Civic LX. He took all the time I needed and communicated with me through emails and calls to help the process go smoother. I know I will be back for the free oil changes for life and will ask to say hi to Don when I am there. Best car purchasing experience ever! First class!
Brandi Stephenson
Sep 16, 2013
We had a wonderful experience! Very kind, not pushy, and very helpful! Craig made us feel comfortable and very well taken care of. I would defiantly recommend him to my friends and family!
faeriewitch
Sep 10, 2013
Went in thinking there was no way I could afford to buy a new CRV this year, but Jae Kim (with honorable mention to Rick in finance) asked me how much I could afford as a monthly payment and managed to discount me down to fit the car plus the accessories and extras I wanted plus financing (my credit rating is not the best either) into that monthly amount. They gave me a decent price for my banged-up trade-in car too, and didn't try to oversell the additional options. I was extremely happy with the way they handled everything. I wish it had taken a little less time but I guess you can't buy a car in a hurry :) Thanks guys!
wpfeiler
Sep 7, 2013
I was ready to buy a new car and had been going around to several dealerships to decide what I wanted. I stopped at Autopark Honda with my girlfriend and met salesman Charlie Bruce. I explained that I have been driving a 1989 (yes, really) Accord and I was ready for something new. My decision was now between the 2013 Camry SE and the 2013 Accord Sport, but I still needed to test drive the Accord. Almost instantly I saw a relieved smile from Charlie as he explained he thought that I'd be much happier with the Accord. We walked out to do the test drive car and I soon saw he was right. Charlie took time to get to know me and my girlfriend so he could understand what we might want in a vehicle. Before the test drive, Charlie also took time to explain all the features that were standard on the Accord Sport. Nice standard features like a backup camera, bluetooth smartphone integration, and dual climate control definitely had an edge over the Camry. As a detail-oriented buyer, I had looked up most of these features already, but Charlie took the time to show us how they worked. When I asked him about details for something he wasn't sure about, he freely admitted that he wasn't positive. I appreciate that much more than getting bad or wrong information. A previous dealership's salesman had me test drive a 2014 Camry, thinking it was a 2013. We didn't stay there very long.When I test drove the Accord, I was impressed. The CVT gave acceleration far smoother than anything else I had tested. By the end of the drive, my mind decision was made, as long as I could get a color I liked. Luckily, they had every color in stock.I had already run dealer price comparisons and came armed with an excellent email quote from another Honda dealer. When I showed this to Charlie, he said it was no problem and they'd be happy to match the quote. Negotiation was easy and I never felt pressured. Charlie showed me payment options for different loan terms. He explained some of the add-on options they offer and why I might or might not want them. I finished by working with the dealer finance manager, Vinnie Ferrone. Vinnie was friendly and made the whole process very easy to understand. After lots of signatures, my new car was ready to drive home!I would recommend AutoPark Honda and salesman Charlie Bruce to anyone in the market for a new car. When it's time for another car, I'm sure we'll be paying Charlie another visit.
clynncrouch
Sep 6, 2013
A wonderful and easy car buying experience. I highly recommend AutoPark Honda and especially Salesman Jim Cirimele. The entire staff was friendly and courteous. I will definitely be a repeat customer. I love my beautiful new Honda Accord!
Kempstewart
Sep 5, 2013
Visiting your dealership was a pleasure from the moment we arrived. Jae Kim's friendliness, knowledge of the Honda product and down-to-earth approach in customer service solidified our decision to purchase at Auto Park Homda. He explained each detail in layman's terms. His demeanor, general appearance, and personality all offered a positive influence on us. Vinnie Ferrone walked us through the financial maze with ease and competence.We definitely will recommend your place of business to our friends.Kemp and Sylvia Stewart
ladyjmn7
Sep 5, 2013
I was greeting by Mr. Rainey as soon as I got out the car. He was friendly, attentive, and let me know that he would be assisting me with my lease. He also explained that the gentleman I planned to see, (Mr. Kline) was not there but that I would be taken care of. He explained the transparency of the process, let me view everything on the computer, and made the process smooth and extremely positive. The options of car color, interior, and the price quoted were clear and I felt that the car leasing would happen. He also let me know that the option of a lease protection program, would be explained by the sales manager. There were no surprises, everything was explained beforehand...letting me know the car needed to be inspected, cleaned, gassed up, everything.Although I made a major purchase or financial investment with Autopark Honda, the ease of the process and the low key atmosphere, made the moment less anxious. Mr. Rainey 's professionalism and positive posture encourages me to return to Autopark Honda and to recommend your dealership to others.
jweidner62
Sep 5, 2013
Car shopping is one of those things I just do not like to do. However, from the time Mark Yingling introduced himself to us until we walked out the door driving a CR-V off of the lot Mark did an excellent job making the process enjoyable. One of the things I don't like about car shopping is the pressure I feel to buy. We never felt pressured with Mark. Actually, the opposite occurred. He presented different scenarios and even suggested we may want to wait until we could pay down what we owed on our trade in. The finance office picked up right where Mark left off, making us comfortable and at ease. I would refer any of my family and/or family to Autopark Honda just based on our experience. -- James & Ann Weidner
pnyborg
Sep 3, 2013
Very professional, enjoyed working with Jim. The car was well demonstrated and explained, and the price negotiation was professionally conducted. I look forward to my further relationship with the dealership.
julipankow
Sep 3, 2013
Mark was great to work with, personable, friendly, knowledgable and an all around good guy. He treated us as people, not as a potential sale, and we felt no pressure at all. He explained everything and made sure we understand all features of the car(s) and all paperwork and what it all meant! He was really nice, and we would definitely recommend this Honda dealership. He wanted us to get everything we wanted and really worked with us to make it happen.Rick Sider had us sign a ton of paper! He was so nice and had the greatest sense of humor, and after car shopping for a long time, he made a wait well worth it! What an asset to the team to have that great smile and laughter!
Bobood
Sep 3, 2013
I've been purchasing cars for 45 years, and Charlie Bruce is without question the best salesperson I have had the pleasure to work with. Honda should use Charlie as the "benchmark" to which all salespeople should aspire to. He makes it look easy, and it isn't.
sborgen1
Sep 3, 2013
I gave this rating because I received great customer service from Jason Hill. He was extremely patient with us and he made the whole car buying experience relaxing and stress free by providing us with the information we needed and answering any questions we had regarding the car as well as creating great conversation.
NCFIRE
Sep 3, 2013
Great group to work with! Made it fast and painless to purchase our new 2014 CRV. I'd rate them all 10's if the rating scale went that high! Best customer service ever!! Thanks to Don Rigsbee for sharing his great knowledge of Honda products, services !!
lorivan
Sep 3, 2013
Everyone at the dealership that we came in contact with was supportive and informative. Larry was able to tell me everything I needed to know. He answered my questions with specific answers and had great details. The sales manager worked with us on price and was willing to meet us where we needed to be. Larry was a great advocate for us.
barbr222
Sep 2, 2013
I shopped several dealerships online and by telephone before visiting Autopark Honda. Barbara was very knowledgeable and helpful. She was able to find out that the exact car I wanted (I had a specific model and color in mind) was going to be delivered to the dealership soon. Before I knew it, we had made a deal. I was especially appreciative that I was able to reserve the car before the dearlership added items to it that I didn't want. Barbara kept me informed when the car was expected, when it arrived, and when I could pick it up. I didn't expect that when I picked up the car, she would spend time with me showing me how to use all of the car's features - radio, nav system, etc. She even connected my phone and preset my radio stations for me! I'm especially looking forward to the Thursday massages when I get my car serviced in the future, and hopefully I'll see Barbara again and say hi. Barbara was professional and helpful, and I would look forward to working with her the next time my family is in the market for a new Honda.
Tarheeldad13
Sep 2, 2013
Our experience with Mr. Rigsbee was excellent. He was very helpful in explaining all the features of the car. The finance manager seemed insistent on selling the extended warranty even after we had told him several times that we had already exceeded our budget and were not interested. Overall, our experience with the dealership was very good.
maureenjdolan
Sep 1, 2013
Very friendly and accommodating. Jim went out of his way to ensure that the process was as easy as possible for my mother and I to complete quickly.
skyipie
Aug 31, 2013
Best customer service and quality of work. Very friendly. Mr. Choi gave us a good experience and deal. Overall expereience is very good. Would visit here again.
Bobbycmusic
Aug 31, 2013
Fast, efficient and good customer service. I have purchased 3 other cars from Jon and he helped me with a deal on a Acura. He always goes above and beyond my expectations and works around the clock to make the deal happen.
pljl55
Aug 31, 2013
We had not decided upon the honda pilot when we arrived at the dealership. The courteous manner and knowledge that David Jackson gave us had much to do with our purchase. He answered all our questions and when we bought the car he took it back as it was not as clean as he wanted it to be. Thanks to David for going the extra mile and helping us to be satisfied with our pilot. The finance man was also very knowledgeable and courteous. Thank you for a good experience in purchasing a new car.
cyndyhealy
Aug 30, 2013
Really enjoyed working with Jeff! Not once did I feel the "sales pressure" ... only his desire to help me make the right decision on purchasing my Crosstour.
icym
Aug 29, 2013
As we researched for a new car, we decided to checkout Autopark Honda. Craig and the GM was friendly and quick to introduce themselves to us and help us out. Craig was friendly, professional, and personable with us. He made us feel very comfortable in a situation that is typically stressful and guarded. He aided greatly in the information and test drive of the Fit. There was no pressure to buy that day since we were still researching what cars to consider in that small car/hatchback category. We were impressed by the Fit and Autopark's service, it definitely was on our list to buy at the end of the day. After considering other similar cars, we decided on that FIt and because of the service, went back to Craig. The process of buying was easier than we'd imagined since it was our first new car either one of us had brought. Craig was very helpful to work within our needs and limits. We got the car we wanted for a price we could afford. Craig worked hard to get us the options and color we wanted. I certainly commend his customer service skills.As we picked up the car later that week and to go thru financing, Craig was there every step of the way answering all questions, even as the process went late into the night (there was a line for financing dept). We chatted with him and got to know him, it was comforting to see 'salesman' Craig the same as 'off-work' Craig. When we finally signed all the papers, it was pretty late, but Craig was still there. He escorted us to our new car showed us the basics, the headlights, which greatly appreciated when we finally drove off into the night in our new car.Overall, thank you for a positive experience at Autopark and we plan to comeback for that next new car.Sincerely,Ivan and Amy
ujkhondacivic
Aug 29, 2013
This is my second Honda I've purchased this year and I keep going back to this dealership is because the price and the sales Consultant. Jae Kim was very helpful and efficient that he made the whole buying process speedy and painless. I commend Jae for his high level of professionalism and appreciate his excellent service.
vigneshsureswaran
Aug 29, 2013
I wanted to get a 2011 civic that i liked but had some issues initially with procuring financing. Barbara was able to help me out of it by suggesting a workaround and getting that to work for me.
waldotuttle
Aug 28, 2013
Charlie Bruce is the consummate sales professional. He is adroit with product knowledge and presents options to the customer in a patient and thorough manner. Charlie understands the value of customer service. He provides his personal cell phone number (and he answers his phone) for any issues during and after the sale. He values his customers and truly understands the value of long-term relationships. His dedication to the profession is evidenced by his many repeat customers and yearly recogniation by American Honda as a top Honda sales professional nationally.
dcannon1234
Aug 28, 2013
Jeff Fisher fought long and hard to get my son approved for the loan when some other salesman would not at the previous dealers and everyone was so helpful in making sure that we where comfortable.
wongni
Aug 28, 2013
Malik is a very friendly and sincere person. He did a great job to satisfy my picky taste. I wanted 2013 Honda Civic LX gray (polished metal) and black interior. The dealership didn't have the color combination in stock. I checked the other Honda official dealership but they said, "No, we don't have one available and there aren't any within 5 states." However, Malik made it! He brought the gray/black Civic out of nowhere just within two days. If you want to buy any Honda vehicle, go with Malik. He will try his best to satisfy your taste and needs, and he will meet them. Find Malik at AutoPark Honda in Cary, NC.
Murphyapex
Aug 28, 2013
The sales team were friendly and professional. The price I received was a fair price although would not say great. There was also time trying to sell deler options and extended warranties which I thought was a wage of my time. Recommend asking customer if they would like to consider these options, I would have opt'd out. I think the salesmen should be more empowered to price the vehicle. In my experience the salesman was not even able to come down to the TMV posted in Edmunds.com.Jim was great and went thru all the features of the vehicle.
hany_tolba
Aug 27, 2013
The team was so friendly and accommodating to my requirements and budget. They were very diligent and informative for all required information that helped me decide and seal the deal
zny12345
Aug 27, 2013
It is the first time for us to buy a brand new car. At the beginning, both of us are in the mood of uncertainty and nervous. However just as long as the guy appear, I'm sure this is the guy I could trust and make the deal. He is so nice and patient, willing to ask any questions we ask, double checking everything. We really didn't expect that we could make the decision and buy the car in such a short time, being comfortable with everything. I will recommend Craig to all of my family and friends.
jayhealy
Aug 27, 2013
The experience was fantastic from start to finish. Jeff was attentive and very pleasant. We loved the fact that he didn't pressure us into the sale. He asked to right questions at the right time. He said numerous times that he was here to help us make the proper decision He also stated that it was important that we were happy. Vinnie was a great individual to deal with. We could have talked to him for hours. Oh wait, we did. It is hard to find great customer service in this day and time. You guys have achieved this with our visit. Thanks again for a great experience. Jay and Cyndy Healy
devilmary63
Aug 26, 2013
The whole car buying process from start to finish was easy and transparent. I contacted Laura Robinette first, and she gave me the numbers on the CRV I was interested in. I went to the dealership the next day and met with Ronnie. We took a test drive, and in about an hour, I was out of there, the proud lessor of a new CRV. The numbers were exactly what I'd been quoted. There were no hidden charges or fees. It was a great new car experience and I will definitely be back when my lease is up!
nancyalex
Aug 26, 2013
We just purchased a new Civic Coupe at Autopark Honda and were extremely pleased with the sales representative who helped us--Jim Cirimele. He was well acquainted with the cars features and very pleasant to work with. He was not pushy and was willing to work with us to agree on a purchase price that we felt was competitive. This is our third vehicle purchased at Autopark Honda and we like doing business with them as well as having our cars serviced at the dealership. We highly recommend Jim Cirimele and Autopark Honda.
Tehsilverdollar
Aug 25, 2013
Jeff was a great salesman. I walked in knowing I wanted the V6 Accord and he helped me through the process quickly. Love my new car. This is my third Honda accord and you guys managed to pu me back from buying an Audi instead. Feel like I got a lot more car for my money.
WShannonJ
Aug 23, 2013
I had a great experience with Caitlin Brigante and Kain Schenk. I was able to identify the vehicle I wanted, negotiate via email, qualify for financing and drive away all within a matter of hours. They were fast, friendly and courteous. I will definitely give them a call when in the market for my next car.
djrlane
Aug 23, 2013
I bought from Autopark due to the way they treated me. This was the second dealership I visited in the same day I chose Autopark
medeeds
Aug 23, 2013
Excellent experience! Jim is very knowledgeable and was extremely helpful to me with my car selection. Vinnie is very competent and clearly explained the financial process. I'm very happy with my purchase and the financial arrangements.
Mandyroses
Aug 23, 2013
This was the best car buying experience I've ever had. Michael made this purchase as low stress as possible and went above and beyond to help.
Nursenat
Aug 23, 2013
Jim Cirimeli is the Best!!! His customer service was awesome and I highly recommend him!! I may not have had the best credit but Jim treated me like I did. Thanks Jim
Loganandgavinsmom
Aug 22, 2013
Friendly, knowlegeable and attentive. Went the extra steps to find what I wanted. I would definitely feel good about recommending friends and family to work with Jon to purchase a Honda at a fair price.
zkyd
Aug 22, 2013
After test driving a few models at various dealerships, researching our options online, and getting headaches from negotiating with other dealerships, we decided to start negotiating a deal with Charlie Bruce at AutoPark Honda. We were pleasantly surprised at how easy it was to negotiate! While we were unable to make a deal on our first choice, I believe it only took a maximum of 90 minutes for us to reach a fair deal on second choice that was exactly within our budget. The reason the our first choice didn't work was because it simply didn't fit within our budget, and I was impressed that Charlie Bruce didn't try to push us to increase our monthly budget to make the deal work. Charlie Bruce was very professional and explained the deal very clearly, and even showed us the number breakdown, which helped us reevaluate what it would take to purchase the vehicle we wanted. With the final vehicle we purchased, we paid within +/- 0.5% of what Kelly Blue Book, Edmunds, and TrueCar listed the Fair Purchasing Price at. For such a popular vehicle, some might consider this an excellent deal! Since we visited many other dealerships in the same week, I was very pleased that we didn't need to explain or defend why we believed we shouldn't pay more than what is listed online. Charlie Bruce was very transparent with the negotiating process, and this was a welcome change from negotiating at other dealerships. Charlie Bruce even helped walk us through how some other dealerships will list a car at a lower price, but then have tons of hidden fees to add-on once you start negotiating; and explained why it's better at AutoPark Honda.
ecrodrig
Aug 22, 2013
had a really great experience w/ luigi and jim. they were both very open and knowledgeable about the car purchasing process. with these characteristics, they allowed for my car buying experience to go as smoothly as possible.
AJohnson1968
Aug 21, 2013
Great customer service! We left with a fantastic car that will serve our family well for many years. I thought I needed a large SUV or Minivan, but I am loving driving my CRV!
deirdrebnc
Aug 20, 2013
The level of customer service I received was outstanding. Everyone wanted to make sure I was happy and satisfied. This dealership went above and beyond to make this a positive experience for me.
Whyudodat
Aug 20, 2013
Couldn't ask for a better buying experience everyone was extremely professional and polite. Everything was done in a timely manner and to my greatest satisfaction. The sales staff is very well trained and knowledgable about their product.
JoshuaKnight
Aug 20, 2013
Peter was excellent to work with. He walked me through the various features of the vehicle I was considering, including the differences between the various trim levels. He was patient as he accompanied me on various test drives and assisted me in finalizing my decision. Peter was also courteous and fun and also helped ease the strain of the wait for my young daughter and wife. Eric was efficient and accommodated my desire to swiftly complete the financing. Luigi took time out of an obviously busy day to answer questions related to my purchase as well as to discuss my options. It was overall, a great experience and I would recommend friends and family to shop Autopark Honda for their next new vehicle.
nonetoomuch
Aug 19, 2013
David Washburn was knowledgeable and considerate; overall experience was positive; would recommend David to others interested in purchasing a new or used vehicle from this dealer.
lebowski76
Aug 19, 2013
Test drove intended vehicle twice. Visited dealership a few months back and said were in the market in August and that email not phone was best. Only dealership to listen to us and not contact via phone! This was ultimately what made the deal for us - nothing worse than pushy sales! Solicited quotes from other dealers and brought in the best price and asked to match. Five minutes later we had a deal - easiest experience buying a vehicle. Second time I've purchased from here and will continue.
HanamantSulikeri
Aug 19, 2013
Jon is great great guy. Very good sales professional, he explained in clear everything. And made my buying experience pleasant. Finance manager is also helpful, explained all payment options and all documentation was clear and neat. Step by step explanation was ease. I visited other Honda dealer in RTP area, one in Durham. Had very bad experience with Finance Manager, in the end he changed Interest rates and not ready to explain the reason for that.I recommend everyone to Autopark Honda dealer.On Sunday sales person and Finance manager waited for me, even after office hours, delivered my Odyssey.Great experience. in pricing, details everythingThanks
Rosiehem
Aug 19, 2013
After searching for several month, I finally found the car I was looking for at AutoPark Honda. Charlie Bruce was amazing. He was very professional and knowledgable. Charlie did not rush me, and was able to answer all my questions regarding the vehicle with out making me feel pressured. I would recommend Charlie Bruce and this dealership with out reservation. Charlie made buying a car a breeze. Thank you!
wolfshield
Aug 19, 2013
Peter was great. Peter explained the information and did not push to make a decision. He was kind and understanding as the exterior color wanted kept changing.
CDLucas
Aug 18, 2013
In the past 6 years, I have purchased three Hondas, but NEVER ONE from Auto Park Honda. I always start off there, but I know that in the end I will walk and find the SAME car for less money somewhere else. If this is their marketing strategy, then they are certifiably consistent. My Element came from Goldsboro Honda, my CrossTour came from Southpoint Crown Honda, and now the Civic LX came from Leith Honda. Not only did these dealerships save me tons of cash, but they all acted like they'd work with me to get me into one of their cars. Not AutoPark.
bsbasnet
Aug 17, 2013
Very good customer service, detail oriented to indetify customer need and different variety/ options were available. I recommend this delear to my friends and family members!
fooanna
Aug 17, 2013
Jae Kim was one of the best car salesman I have ever dealt with. He knew everything about the Civic we were interested in. He was also very friendly and made the experience of buying a new car enjoyable!
twrmkdad
Aug 17, 2013
We received in the mail an invitation to trade in our 2012 Honda Civic for a new 2013 Civic. We had no intention of doing that prior to receiving this invitation since we were totally happy with our Civic. However, we thought we would go and listen to our options. Charlie Bruce (who sold us our 2012 Civic) was wonderful in explaining what we could, and could not, do. We ended up with the new 2013 Civic with just a slight increase in our existing monthly payments. What a way to go! Thanks, Charlie!
tdgoins
Aug 16, 2013
Craig and Tim were great salesmen and knowledgable about our Odyssey. They worked very hard with the business mgr to get us a wonderful deal. Thanks so much!
Mel1000
Aug 15, 2013
We came into the dealership and were introduced to Jim Good. I brought my daughter in to get a Honda civic . Right from the start Jim tried to do everything we needed and asked. He was very polite and helpful. I liked that he explained everything he was doing and brought my college age daughter into what he was saying. It's her first car buying experience. Everything was simple, Jim did what he said he would do and when we got the car he showed us how to work everything and made sure we were comfortable with everything before we left. He's a really nice guy and I would not hesitate to have Jim help our family get another car in the future. Thank you for a really pleasant experience getting a new car, that was a refreshing change in car buying!
plpainter1204
Aug 14, 2013
Kain was very helpful in assisting me with the quality of the vehicles I was viewing, as well as the financing. He really helped me to make the best decision (based on my research) for quality and cost. I was skeptical about the "big dealers", but after this experience, I won't ever use a hometown dealer again.
shawnkk
Aug 14, 2013
When we first arrived at dealership, Christopher and Craig gave us warm welcome. Craig test drive the 2013 Pilot with us, explained the vehicle features, and etc in professional manner. When we start talking about the numbers, he helped us got the deal that we are looking for within an hour. It is very impressive; I was expecting it will take few weeks to close the deal, since I consider myself a hard person to deal with when it came to negotiating car price. When we came back to pick up the vehicle, it was clean and ready to go. No pushing sales at this dealership, employees we have met were very friendly. We highly recommend AutoPark Honda dealership and their sales agents Craig and Christopher.
Kmnaylor
Aug 14, 2013
Jon found the car I wanted. It was not on the lot when we came to the dealership but he was able to locate one. He called me the minute it arrived and had it ready for us in a timely manner.
gdkamat
Aug 14, 2013
Recently I bought Honda Civic EX from Auto Park Honda, Cary, NC. I had very good experience during my search of the car as well finalizing the deal.Mr. Charlie Bruce, sales consultant worked with me to select the car and finalizing the price. Again it was a very good experience of buying this new car. This car is addition to my other Honda vehicles.Definitely I suggest my friends and colleague to visit Auto Park Honda for their future vehicle purchase.
Chevarmw
Aug 13, 2013
Great experience! Ferrante Campbell was extremely helpful and I didn't feel like he was trying to "sell" to me. I'd recommend this dealership!
arnoldr
Aug 12, 2013
We had previous purchased a new car from Autopark Honda and were favorably impressed by our experience. It is important to me that there is a no haggle experience. I want to pay a fair price and want to know the best price that a dealer can give straight away. I was initially disappointed in that the price quoted on our visit to the dealership was quite a bit higher than what was quoted later online. It is my view that these should be the same. Peter Gazzard was a knowledgeable, extremely pleasant, no pressure salesman who went the extra mile (literally) personally delivering the car the next day to our home in Chapel Hill. In future dealings, I would definitely work with Peter again, but I would always get a quote online first.
dtomick
Aug 12, 2013
The salesman (Kain) was extremely helpful without being a bit overbearing. He was direct and thorough when questioned. A very competent guy. I would highly recommend seeking him out at the dealership.
wwctobe
Aug 12, 2013
I went to AutoPark Honda expecting to just look around. Jeff Fisher welcomed us and was not pushy at all. He was extremely helpful from the get go, and knowledgeable of the cars I was interested in. He worked the deal to my liking and affordability, and we were out the door with a brand new Honda Accord in on time. There should be more Sales Associates like Jeff! I will most definitely point all my friends in the market for a new car to Jeff, and AutoPark Honda.
Janaya
Aug 12, 2013
I had a great experience at Honda Autopark. I went to other Honda dealers in in the area and did not feel the warmth that I felt at Honda Autopark. This was my very first brand new car purchase and at first being a women was a little nervous. I was referred to Ferrante by a mutual friend. Ferrante was very knowledgeable and assisted me every step of the way. He assisted me every time I came ( or called ) for questions, test drives and more questions. I was torn between a Civic and Accord, Ferrante is an absolute credit to the profession and you should be extremely proud to have him a part of your organization. This car buying experience was great, Ferrante eased my anxiety. I will tell everyone that is considering buying a car to go see Ferrante at Honda Autopark - Cary.. He was personable , knowledgeable, and exhibited great customer service skill and professionalism. I love my car and I am very pleased !
mperko
Aug 12, 2013
After weeks of car shopping, I am thrilled with my new Honda CRV! Don Hillenbrand greeted me with a smile and was wonderful to work with. He made sure to listen to just what I wanted in a car without trying to sell me any extra features that I simply couldn't afford. Don is very caring and patient. Vinnie Ferrone in Finance was very caring as well and made sure I understood exactly what I was signing and took the time to go over each document carefully with me. And finally, Michael Englert (Tech Specialist) took the time to carefully go over my car with me and show me how each dashboard feature worked and made sure the car was in perfect condition before I drove it home. These three gentlemen made my car shopping experience truly a pleasant one!
debicarr66
Aug 11, 2013
Farrante was extremely friendly, supportive, and made the whole process comfortable. I felt welcome and that he was trying to make sure that I got what I needed. He went over the whole process with me so that I knew what to expect and helped me avoid a long wait. He trained me on how to use the car and helped me to set things up.My past experience with car buying has been frustrating and exhausting. I have always loved Hondas, but purchasing them has not ever been a comfortable process. I am really glad that I shopped at Autopark because the experience was very positive and comfortable. I would recommend that any of my friends shop at Autopark Honda.
Roblackman1
Aug 10, 2013
Everything went like clockwork.Great price, no pressure, very professional staff and services.In particular, Jim Cirimele made this transaction swift and easy, and i'd be happy to do business with him again.
rlockhart
Aug 9, 2013
Everyone my husband and I worked with during the car buying experience was professional and friendly. Larry was very helpful in searching for and finding the color of car I wanted. He thoroughly explained all of the features of the car during the test drive. Eric was instrumental in helping us get the loan with the great financing deal through Honda. I am thrilled with my decison to purchase a new Accord!
robbiewippich
Aug 9, 2013
We visited several dealerships with a very specific list of options we wanted on a new CR-V. We received the best price from Autopark Honda. Jason and Glenn were very helpful and patient with us, even though they knew we were still going to visit at least one additional dealer. I'm very pleased with the relationship we have developed with the staff at Autopark Honda.
estaib
Aug 8, 2013
Vehicle quality is excellent. Interaction with sales staff was pleasant and productive. Very happy with the final deal and will plan to make AutoPark Honda one of our first stops when we're next in the new-vehicle market.
EricLloyd
Aug 7, 2013
Very efficient process!... Jason was very organized and made the process quick and easy in a very friendly fashion! Everyone there had a very positive attitude.
wmd910
Aug 7, 2013
Mark Williams was very patient with us, even when I went back and forth multiple times before making a decision. I never felt like I was in a high pressure sales situation, he was always very helpful in answering my questions and quick to respond to our calls and emails. I am very pleased with my new Civic and confident that Mark helped me make the best decision for my new car. Thank you!
Digrazio
Aug 6, 2013
Promptly greeted, professional introduction, identified needs and desires, specifically focused on cars that matched, found the right car, ease of negotiating price, good follow up.
scottdgreen
Aug 6, 2013
We received outstanding customer service from Mr. Jae Kim. We leased a brand new 2013 Honda Pilot and we are very satisfied with the purchase.
kharkins80
Aug 6, 2013
This was my first time buying a car alone and I was very nervous. Jon was great to work with. He kept me laughing and made the process as easy as possible. He was very straight forward about my expectations and I appreciated that.
Justin7
Aug 6, 2013
Both Barbara and Tim were very helpful. All of our questions were answered professionally and our overall experience in purchasing our vehicle was great. We would highly recommend Autopark Honda!
sparrowk4
Aug 5, 2013
The hallmark of a good customer experience can usually be summed up in one question: Given the opportunity, would you buy from the person again? The answer for Don Hillenbrand is a resounding YES! This is the second car we've bought/leased from Don, and we cant say enough good things about him. Don H. makes the experience painless and can always be counted on to do all he can to give you a great deal. We will definitely be back!!
mmutumang
Aug 5, 2013
Don, Luigi and Carl attended to all our needs--answered all our questions and accommodated some of our requests. They conducted themselves in a very friendly yet professional manner at all times. We will not hesitate to recommend Auto Park Honda to our friends and acquaintances.
Terri7
Aug 5, 2013
This is the 3rd vehicle I've purchased from Honda AutoPark. I am always treated professionally and honestly. Barbara was very helpful and explained everything thoroughly. The service department is terrific. I love this Dealer!
aslong99
Aug 5, 2013
Charlie Bruce was very helpful from the moment we walked in. He was recommended to us from a neighbor. As a busy mom and wife, it is intimidating to walk into a dealership to buy a car. Charlie made me feel very comfortable and explained the entire procedure for buying a new car. We had many choices and he seemed to know exactly what we wanted. We are so pleased with our new Pilot!
johndobs
Aug 5, 2013
My wife and I had a very pleasant experience working with Jason Hill to purchase our new CR-V. Jason was very friendly, knowledgeable and gave us the time and space we needed to make our decisions. His communication with us was excellent, responding quickly to all our requests.We also had a very positive experience working with Erik Despotovic while finalizing the financial aspect of our purchase. Erik was very personable and answered all our financial questions. We so enjoyed conversing with Erik that we ended keeping him after the dealership had closed. As is usual with purchasing an automobile, the paperwork can take quite a bit of time. However, the time we were there was pleasant due to the friendliness of Jason and Erik.
shenchey
Aug 5, 2013
Extremely helpful, responsible, and reliable staff - online and in store. Wonderful buying experience, and I look forward to visiting the dealership for maintenance. A special thanks to Malik Moss and Glenn Finkel for their help!
ChaningFuller
Aug 3, 2013
I entered the dealership with my family unsure of buying a new car. Mr. Bruce worked with us allowing us to test drive the car and workout of the logistics of my trade in to negotiate a sale!
Lcaraballo
Aug 3, 2013
Craig is an excellent saleman. He is knowledgeable, honest and courteous. My experience was relaxing and easy. Honda makes your purchase simple and easy. I would recommend all my friends to Autopark Honda in Cary.
diholt
Aug 2, 2013
Very good experience - David was helpful without being pushy. I thought he gave me a good price without hassling and made buying the car relatively easy. I was getting some service work done on my old Honda at the same visit and everyone was very helpful and it all came together.One suggestion, not about David, but about the young man who was the technician who showed me how things work in my new car and helped set up my bluetooth. He turned the A/C and the radio up to full blast and then proceeded to shout over both of them. I couldn't understand a word he said after that. I finally had to interrupt him and turn both down. It's great to show how everything works, but then turn them down or off, or let the customer fiddle with the settings.
Pzl27864
Aug 2, 2013
After an initial poor experience with a sales rep at the dealership, I took a two month sabbatical from the shopping experience and returned to participate in a positive negotiation and purchase...our 3rd Honda purchase from AutoPark. Christopher Kenney was the difference maker through it all. I can not offer enough complements to his professional assistance and patience. My recommendation in considering a purchase from APH is simply find a rep that you click with...if you might not click with someone, start over. The dealership has a great policy of not restricting you to work with a certain sales professional just because he/she approached you first.
jazzysmooth
Aug 2, 2013
We had never purchased a new car before, but Ali made the process easy. He was very personable, open, and knowledgeable about the vehicles. We had worked out the deal before arriving, but nevertheless Ali guided us through every aspect of the process, and went to bat for us on the trade in. When we ended up not trading in a car, we suddenly had 3 vehicles and only 2 drivers at the dealership. Ali graciously offered to let us keep on of our cars there overnight, and was right there to greet us first thing in the morning when we came back to pick it up.Overall it was a great experience!
Phicks45
Aug 1, 2013
Eric was a great salesman. He made the buying experience much better. Overall this is a great environment for purchasing a vehicle. I would buy here again.
polaremu
Aug 1, 2013
Craig was great to work with and got us a great deal on our new Accord. He gave us all the information we needed to pick the car for us and we are thrilled with our choice. Craig really took the time to get to know us and what we were looking for and I would highly recommend him to anyone looking to buy a car.
ipconfigrenew
Jul 31, 2013
My wife and I had an excellent experience at AutoPark Honda. Our sales rep Charile was very pleasant and was not pushy. He also worked very hard to make sure we got a great deal.
Jrobertson26
Jul 31, 2013
I couldn't have asked for better customer service than what I received with AutoPark Honda and Jae Kim. He was very helpful and answered all of my questions. Communication was very easy and everything went quickly and smoothly with my sale. I felt confident that Jae was getting me a good price and did not feel any sense that he or the dealership were trying to rip me off. I will return in the future and would definitely recommend anyone looking to purchase a vehicle to come here!
jkmin96
Jul 30, 2013
Last summer in 2012 I got great service & help from Jon Choi at AutoPark Honda when I purchased Odyssey.So, yesterday I just called Jon Choi when I decided to purchased another sedan.Woking with Jon was fantastic. He helped me a lot to choose a model of sedan for my purpose and provided a good lease information which I didn't know.I went to AutoPark Honda at 7:30pm and finished deal and all paper work by 10:20pm. All process was so fast and Jon always stayed with me and kept trying to give me more information.I think that Jon is the best and I will definetly see him again.
happywheels2
Jul 30, 2013
My Sales Consultant, Charlie Bruce, earned 5 + stars for his dedication to provide a positive car purchasing experience. He came highly recommended and exceeded my initial expectations. All aspects of the in's and out's of the vehicle were thoroughly and seamlessly discussed prior to signing. Eric Despotovic, my F & I Manager also presented a knowledgeable, warm and comfortable exchange. Kudos to Charlie Bruce, Eric and Autopark Honda for a great experience!
necridehd
Jul 29, 2013
Charlie Bruce was very pleasent and kind to me and my daughter who was with me., the deal took about a week to complete, and i really appreciate Charlie being persistant with my satisfaction...truly a great salesmen
pandmstewart
Jul 29, 2013
Our experience was phenomenal. My wife and I had an appointment scheduled with Craig for Saturday. Craig was ready for us when we arrived and was able to answer all of the questions we had. We appreciated Craig's attentiveness to our needs as well as his willingness to listen to what we were looking for. Very happy with our entire experience.
Benbarish1
Jul 29, 2013
Friendly and reasonable. I felt that Charlie Bruce did an excellent job of explaining the features of our new Honda and then negotiated to a reasonable price. I would recommend Charlie to anyone looking for a new or used Honda.
MusaabAbdalla
Jul 28, 2013
Me and My Wife went there and we make an offer and the salesman Don Hillenbrand acting not like my offer and force us to leave without any mention to work with our offer.
jkirk7282
Jul 27, 2013
Good Price, Great Service. Good Car at a fair price. Thank you all for the work that you do. Will see you in the future.
LuvCRV2013
Jul 27, 2013
We had a great experience at AutoPark Honda! We love our new Honda CRV and got a great deal on our trade-in! Our toddler enjoyed being at the dealership too because they have a large playroom and free popcorn.
mattscott1117
Jul 27, 2013
I went into Auto Park Honda to buy a new car and was immediately approached by Christopher Kenney. He was very helpful and seemed to really care about what I was looking for as a buyer. He walked me through the process to get the best possible interest rate, and helped me bring the price down and the trade in value up so I felt comfortable with the overall price. I didn't feel pressured or like I was getting into something I couldn't handle. On the test drive he was extremely knowledgeable on every subject having to do with the car. He told me everything there was to know about the Accord from gas mileage, to horse power, to service and the warranty. The overall experience was amazing and I wouldn't have rather gone anywhere else or had anyone else as a sales consultant than Christopher Kenney.
7smith
Jul 26, 2013
Jon Choi is a phenomenal, easy-going, kind salesman. I bought a used Honda Fit Sport with his assistance less than a year ago, which was sadly totaled after being hit by an out of control driver on the highway. As soon as I realized I'd need to buy a new vehicle, I knew without a doubt that I'd come back to Jon to do so. I hope not to have to buy again for many, many more years, but whenever I do, I'm coming back to Autopark Honda to meet with Jon Choi!
crwilder
Jul 26, 2013
WOW! We had such a great experience at Autopark Honda. Our Sales rep, Kain, was absolutely fabulous. We purchased a car during a very hectic time and he was so accommodating.... over and above, actually. We highly recommend Honda, Autopark Honda, and specifically, Kain Schenk. You can't go wrong.
Jeff_AAA
Jul 25, 2013
David Washburn (sales) was a delight to work with. He worked around my schedule and answered all of my questions. I would recommend the dealership to anyone looking for a new or used Honda. I purchased a used Honda for my 16 year old (his first car). We are all pleased with the purchase.
careyo
Jul 25, 2013
Great dealer! Employees were very friendly and informative. Excellent service and great inventory to choose from. Overall 100% satisfied with my purchase and choice of dealer.
ecollins1010
Jul 23, 2013
I contacted the internet department to obtain a quote on a 2013 Honda Accord EX-L. I received immediate feedback answering all my questions and giving me a quote for the cost of the car with the options I was interested in on the car. I contacted them again to set up a time to meet and drive the car. Upon arrival we were greeted by a salesman with an umbrella. It had been raining. He opened my door and escorted my husband and I in the door. He introduced himself (Don Rigsbee), welcomed us to Honda and asked how he could help us. We asked to meet with Henry from the internet department. Don explained the process that unfolds when you work with the internet department and explained that we would be turned over to a sales person which would be him to drive the car and answer any questions. Our entire experience was fantastic. I am a veteran Honda car owner. This is my 4th Honda and I love them. My last car I bought at AutoPark Honda and also worked through the internet department with Mike Jurassic. I have all the service on my cars done at AutoPark Honda, too. Don found the car we were interested in and took us for a drive. He explained the features of the car highlighting safety and the newest features. He was very thorough and answered all of our questions. He even looked something up for us when we returned because we had looked at something online and misunderstood what it was showing for the blindspot. Appreciate him taking the time to look at what we looked at and explained it to us. He was very thorough going over all the paper work. He was efficient. We had some wait time while the finance department was finishing with another customer. Don made use of all the time allowing us to go ahead and set some things up in the car, looking over the car for any scratches or dents, etc. He stayed with us the entire time. He had opportunities to work with other customers but he chose provide us with his full attention and service. This was probably one of the best car buying experiences that I have had. Thanks again AutoPark Honda and especially thanks to Don Rigsbee.
Tongkai2013
Jul 23, 2013
This dealer provided a great service in helping me with the finance. As a internantional student who just graduated, I am holding a F-1 Visa and have scarcely credit history, which poses a problem in terms of financing. Barbara Yarber, the customer service I worked with, is very patient and active. She helped me through the whole process and finally get me approved by the bank. I do appreciate that.
RANJITSALUNKE
Jul 23, 2013
He was very helpful ,courteous and friendly to me during this sale. During the week of my interaction with him, he was always willing to work on my requests regarding quotes, doing the locate , help me test drive and guided me during the entire process. I would highly recommend him to anyone and your dealership.
Alysiapera
Jul 23, 2013
This was mine and my husband's first car buying experience and it was much more pleasant than expected. We did not feel haggled or taken advantage of. Jon was very friendly yet got the job done. We are very pleased with our decision and would recommend Auto Park Honda to our friends for their great customer service.
Larrick
Jul 22, 2013
Mark diligently worked to find me exactly the car I wanted. He was professional and a pleasure to work with. I would recommend working with him if looking to purchase a car.
ydoow
Jul 20, 2013
Ali Akkan is the primary reason that I have given the highest responses to the questions. Ali was well informed,an excellent listener, very attentive and beyond polite to me. I am 79 years old and I have bought a number of carsover time -- including others from Autopark Honda. I don't usually enjoy the car-buying experience. But I did enjoythis one. Thanks to Ali Akkan, who seems to be an exceptional young man -- and a darn good car salesman. wupch
obongo
Jul 19, 2013
Autopark Honda was wonderful to work with--esp. our dealer David Jackson--would recommend both David and Autopark to anyone looking for a positive experience.
YingXu
Jul 19, 2013
This is my first Honda car purchase in my life and it is very pleasant experience. Mr. Craig Nachsin is very friendly and very patient to answer every question we had. For some question he was not 100% sure, he didn't rush his answer but instead made an effort to get correct answer from other resources. Basically he gave us an impression that we can trust him because he is very honest and very serious and very professional to us. I will definitely recommend Craig or Auto Park Honda to my friends and my coworkers when they need to buy a car.
StevePolen
Jul 19, 2013
Tim is an excellent and personable sales person. From the initial test drive to the completion of our purchase, Tim was honest and straightforward, giving us all the time and all the information we needed to make our decision. The dealership itself is pleasant in atmosphere, and seems to be well-stocked. Of the one color/trim level combination we wanted, AutoPark Honda did not have it in stock; however, they located one elsewhere in the state, and had it at the store within three business days, all ready to go. We were quite impressed.
tinytownmom
Jul 19, 2013
Be sure to ask for Don Rigsbee if you're in the market for a Honda, new or used. I was very pleased that my friend recommended that I ask for Don. There are 3 Dons working at AutoPark Honda, so be sure to ask for the right one! I prefer a no-pressure, hassle-free experience when I'm car shopping and I found just that. Thanks, Teresa, for the great recommendation!
amydarosa
Jul 18, 2013
For the first time in all of my car buying experience, I finally left a dealership feeling like I got a good, fair deal. Thank you for that, Glenn Finkel. Also, Barbara Yarber was terrific. She went out of her way to make sure we were satisfied. She took a lot of time with us and we never felt rushed. I even called her at 7:30am on her personal cell phone and she was still eager to help. Luigi Galeazzi was also a pleasure to deal with.
LindaHayduk
Jul 18, 2013
Highly recommend Charlie Bruce, Eldwin Bredeen and AutoPark Honda.After 230,000 miles, it was time to replace our Odyssey. We were not sure which car we wanted. Eldwin Bredeen, who has helped us in the service department many times, referred us to Charlie Bruce. We drove pre-owned and new Odysseys and CRV's and Charlie answered many questions. We felt that we got all the info we needed, and took time to think it over without being pressured to buy. After sleeping on it and discussing things on our own terms, we purchased a new CRV today.We did some research with Consumer Reports, etc. and the first price quoted from Sanford sounded better. After adding in all the hidden stuff, we did as well or better at AutoPark Honda.
dgabig
Jul 18, 2013
When I buy a car, I must be absolutely at ease with the sales person or I do not continue with the purchase. Jim and Eric were very professional and informitive. The whole experience was pleasant.
snoopyjasper
Jul 18, 2013
Despite having to wait nearly 2 months for my car it was well worth it in the end. Ronny Davis kept me informed at all times and promptly answered all my email's or returned my phone calls in a timely matter. It was great working with Ronny.
ag111
Jul 18, 2013
We searched for quite some time for a dependable vehicle that will be driven high miles. Charlie at Auto Park Honda was very patient with us and helped us make a final decision. We love the Accord. It has given us a great vehicle with a wide # of options without the hefty price tag.
HalWalrod
Jul 17, 2013
Price negotiations were made via email with Henry before I set foot at the dealership. I sent price requests to multiple Honda dealers in the triangle area and when they all sent me similar quotes I decided to make a trip to AutoPark due to location preference. All of the Honda dealers, including AutoPark, were very fast in responding to my inquiries. I did my online negotiations in the early afternoon on a Saturday and shortly after I was able to schedule an appointment (same day) for a test drive. Upon arrival at the dealer, I was introduced to my salesman, Jim Cirimele. I told him what I was looking for and within 10 minutes we were behind the wheel of a Honda Accord sport. The Accord sport was the car I knew I wanted and the test drive only confirmed my decision to buy a new one. I began the purchasing process with Jim and later finished the process with Erik. I enjoyed having made price negotiations before coming to the dealer. I possibly could have negotiated even more, but once you are at the dealership they tend to discourage it. Be sure to work out the best deal you can online before walking in. With that said, I was content with the price they offered online. Overall, the process was very quick and simple. I walked in the dealership at 3 PM and by 6 PM I was able to drive home in my new car. Also, Jim took the time to walk me through all the cars operating features before I left the dealership.
abrax0803
Jul 17, 2013
I worked with Barbara Yarber on my recent car buying experience. After going to many dealerships Auto Park was the most honest and had the best deals and customer service. Barbara was very easy to work with and really went out of her way to help me in all ways possible! I would recommend anyone who is looking to buy a vehicle to Auto Park.
javert2000
Jul 17, 2013
Mr. Jae Kim was very thoughtful, kind and also very sincere. He is bilingual(Korean) so that I can communicate with him easily and comfortably.
BethjM
Jul 16, 2013
I gave the highest rating possible because Jim Good was excellent and easy to work with. He was down-to-earth, very kind, and helpful. We had an accident on the way home from the dealership with the car I was planning to trade in... Jim was very responsive to this issue and handled it very gracefully and was extremely helpful. He even picked me up and drove me to the dealership so I could purchase my new vehicle since my old one was no longer running. I could not have asked for a more pleasant experience!
Momsoward
Jul 15, 2013
I have always enjoyed working with Leith and found both sales and service a good experience. I requested assistance from Charlie Bruce because my daughter bought a car from him last year and I found him not only friendly but straightforward and honest. If I buy another Honda I'll ask for Charlie again.
ralasud4
Jul 14, 2013
Jon and Mike were awesome! Be sure to ask for them when you go there. They made the entire process very easy. From negotiations to delivery they were the best.
greglevesque
Jul 14, 2013
Chris worked with us patiently through many options both in car models and finance till we found one we wanted, a+ service from beginning to end.
jackiegautreau49
Jul 12, 2013
Peter came in on his day off to make sure I knew all there was to know about my vehicle. He made sure that everything went quickly as I am a salesperson in real estate and was between clients trying to buy a car. I have purchased through this dealership before but Peter and our finance person we dealt with made this deal go so quickly. Honestly that is what seems to be the biggest negative for me when buying a car is how long it takes and so many people but that was not the case here.
ERam
Jul 12, 2013
Both times my husband and I went to Honda, we had excellent service. They were knowledgable and wanted us to be happy with our decision.
stlynch
Jul 11, 2013
Jeff treated both my wife and I with a great deal of respect and friendliness on our multiple trips to the dealership. He and Gleen were flexible in how I wanted to agree on a price for the car and minimize my time in the dealership which was very important to me. I went to two other dealerships (Not Hondas) and had poor experiences at both. My Honda experience definitely influenced my decision to buy Honda! Thanks Jeff!
bunzome
Jul 10, 2013
Christopher was very friendly and helpful, mindful of our needs and budget. He was never pushy, nor steering us toward over-budget vehicles. The entire process went very smoothly, from picking out our car, through test drive, negotiating price and finalizing the sale.
rafacm
Jul 10, 2013
Great all around service, Ferrante was very helpfull and demostrated much professionalism during the process and afterwarss. Vinnie Ferrone was very thorough and helped getting to best rate available.
cjmax
Jul 10, 2013
I had worked out a ballpark price for the Pilot with my Internet Sales Advisor, so I came to the dealership with a good feel what I would pay for the vehicle. When I arrived, I was greeted warmly and then referred to my sales person, Mark Williams. Mark was very helpful and answered all my questions and explained all the different options during the test drive. He worked hard to get me the price I was willing to pay and we settled on a price that was good for both parties. My only negative comment is about the trade in process. I felt that Auto Trader low balled the market value of my vehicle and that was almost a deal breaker. This is where Mark worked hard - to get the price we could both live with.
Rjones1005
Jul 9, 2013
I had a great experience with Barbara and Auto Park Honda. No games or gimmicks. Sales process was smooth. Went pretty quickly. I recommend Auto Park Honda.R Jones
eagle1960
Jul 8, 2013
Charlie Bruce is the most personalble and professional salesperson that I've met. We bought a Honda Accord and it was the easiest purchasing experience that we've ever had. No hassle, no stress, no badgering, just friendly professionalism. Honda cars really sell themselves, but with Charlie Bruce answering the questions we had, it made it that much more enjoyable. We are returning customers to AutoPark Honda and have been buying Honda cars since 2001. Thanks Charlie, we love our new Accord.
katieconnorsmartin
Jul 8, 2013
AutoPark Honda, and salesperson Michael Kennedy in particular, made our car buying experience well beyond a positive one. Michael was phenomenal - kind, honest, knowledgeable and extremely enthusiastic. I actually had FUN buying a car. Who can say that? He was a professional from top to bottom and an all around great guy. I wouldn't hesitate to recommend him. Almost makes me wish we needed another car!
harrisoncolts88
Jul 8, 2013
I gave this rating because it was a very satisfying experience. I got a great price and the deal didn't take that long. Jason Hill was very friendly and answered all my questions accordingly. I really appreciate his professionalism and would do business with him again in the future if given the opportunity.
glindagirl58
Jul 6, 2013
Barbara Yarber exceeded my expectations. It was a pleasure working with her, she is very knowledgeable about Honda's and I would highly recommend her. Vinnie Ferrone made the paperwork part of it go very smoothly, he was also very knowledgeable and helpful.
ebboyle
Jul 5, 2013
Jim Cirimele was wonderful - very friendly and thorough. Luigi Galeazzi was also very friendly and helpful and made us feel at ease. Mike Jurasek always provides the best prices.
Dellyson
Jul 3, 2013
Christopher worked hard to get our business. He followed regularly without being too pushy. We have had a good experience as Honda owners in the past. Christopher provided a comfortable purchasing experience.
lmw0323
Jul 3, 2013
We came into the dealership as a first step in getting hands-on views of our short list of vehicles to replace our SUV. Even though we told Jim up front that we were not ready to purchase that day he spent an enormous amount of time showing us both the Pilot and Odyssey but never pressured us to even talk about buying that day. In the end, the combination of the experience of working with Jim, the quality of the Odyssey, and the overall pricing with trade and we decided to purchase that day. In my 45 years of car buying I's have to rate this as probably my best experience. Thanks Jim.
Juliegorge
Jul 2, 2013
Came in to look at leasing a new Civic for my daughter. Very happy with the outcome. She is a college student and we were simply looking for reliable, yet inexpensive transportation.
mwmkemp
Jul 1, 2013
Jim Cirimele was very helpful throughout the entire process of us deciding which car we liked best and purchasing that car. We appreciate his patience and flexibility.
jgogan
Jun 30, 2013
It was time to trade in my 22 year old Miata and I was committed to finding a 2010 Honda Accord LX Sedan with less than 40,000 miles and for a set monthly price. I had found three cars on AutoTrader that fit my criteria at AutoPark Honda, so I went there first. Charlie met me at the door and with his help, we were able to find all three cars on my list. Looked at all three, did a test drive of the one with the least mileage, and I was sold (well, actually, the car was sold). Was pleased with the extremely cordial service and would recommend both Charlie and the dealership for anyone looking for a Honda.
MadhusudanPanda
Jun 28, 2013
Mr Jon Choi is very professional and helpful. He explained the current deals and incentives, and helped me to get a great deal on CRV EX-L. I am overall very satisfied with his service.
Sandelynne
Jun 28, 2013
Eric was the kind of salesperson everyone wants to have. ...he was courteous, knowledgable, non-envasive, took his time explaining everything, made sure we were comfortable and happy. We shall recommend Eric highly to all those looking for a great experience at an auto dealership. And he laughed with us!
David789
Jun 28, 2013
The overall experience was good. Everyone was very friendly and the amenities at the dealership are nice. Charlie Kline insured that I got a fair price for my trade and on the pre-owned vehicle I purchased. Jeff did a fantastic job following up on all the promises and details associated with the sales agreement, while Glen Finkel and Edie Robinson were very instrumental in getting repairs made on issues identified during the test-drive. Erik in finance explained all the extended warranty and finance options available and was very courteous. One suggestion: make sure to pay closer attention to detail (pre-owned certification checks) to enhance efficiency...which is critical at such a high volume dealership.
stephannesmith
Jun 27, 2013
I traded in my lease for a new CR-V. The experience from beginning to end was easy and painless. I have been an Autopark Honda customer for over 5 years and will continue to use their services.
vishalbuxani
Jun 26, 2013
The deal took a lot of time and should have gathered all my papers on day 1.Also I would suggest that the dealership not try to make a deal with a customer in a hurry.Overall it was a good experience and I am satisfied with Barbara's service.
jac1174
Jun 26, 2013
This is our 3rd buying experience with this dealer and we have been very happy each time! We definitely highly recommend auto park Honda and Craig!
thomascmrn
Jun 24, 2013
We purchased a 2013 Honda CRV EX, and it was a Great Buying Experience! Jae Kim (we would recommend him) is one of the best Car salesman we have ever dealt with! He was very nice and friendly!
laurenfailla3
Jun 24, 2013
I initially walked in to buy an '06 Honda Civic, which sold right before I got to the dealership. Ferrante Campbell understood my needs of keeping my payments manageable and took the time to explain my options to me. He helped me understand how leasing would allow me to keep my payments where I wanted them while allowing me to buy after my lease agreement is up. He took his time with us, was very down to Earth, and not the least bit pushy (which was a fear of mine, as I have not ever bought a car from a dealership before).
tiffanyrose87
Jun 24, 2013
I had a great experience and will definitely come back for future purchases! Working with Jae Kim made things alot easier. He is a great sales person.
cmncemt
Jun 22, 2013
It was a stress free experience from start to finish. Had Jon Choi on a previous deal, I would recommend him highly, as well as Charlie Klien and Luigi!
mbwelch
Jun 21, 2013
Jae was wonderful to work with! I have always been a Honda customer, but even if I wasn't, I would return just to work with him again!
LynneSmith
Jun 21, 2013
Jim made this an easy, unstressful process! Thanks for the great customer service and attention to detail! He clearly explained each step of the process and made the stressful job of getting to a price that seemed fair go smoothly. Even though I was there late, he still took the time to go over details about the car itself and help get things set up for me.
sungfly
Jun 20, 2013
Fast process, reasonable price, comfortable atmosphere...Jon Choi speaks Korean very well and it made me very comfortable.He is very friendly and helpful. I will definitely recommend this dealership and dealer Jon.
gwenadams
Jun 20, 2013
Jim Cirimele was a pleasure to work with. He explained the Insight's feature very well and was patient while i played Devil's Advocate comparing the Insight to my existing Prius. His follow-up emails, during the decision-making week, were more personal, yet still professional, than those of the competitors. The negotiations over price, interest rate, and trade-in value went smoothly. The paperwork process went well. An overall great experience. Anyone car shopping at Autopark Honda should ask for Jim!
hondacrv8
Jun 19, 2013
Malik Moss, sales rep, was very professional, personable, friendly, knowledgeable and not at all pushy. Overall this was the best car buying experience we have ever had, and left believing we had made a good decision at a fair price. Again, a real professional! Luigi was very professional and knowledgeable as well; however, we knew going in that we would not be interested in purchasing extended warranties.
Alracine34
Jun 18, 2013
This is the first time I have ever purchased a vehicle and was very nervous. Jeff treated me as if I was his sister and explained everything to me in a way I could understand. Jeff understood what I wanted in a car and found exactly what I wanted. It ended up being one of the easiest process I have ever dealt with and I am so glad I met Jeff! He has a great attitude, knowledgable and not pushy... He takes the "scary" part of buying a car out of the picture and I would recommend anyone looking for a car to go see him!
micmoren
Jun 18, 2013
I had a great experience with this dealership. No gimmicks and they also provide excellent customer service. Highly recommend working with them compared to all others within the local area.
JaimeVillegas
Jun 17, 2013
The price was very competitive and the service was exceptional. Employees are friendly, the facility is spacious and has very nice waiting areas and amenities (free popcorn, water, manicure, massage).
vivekkid
Jun 17, 2013
All was well and the discount was pretty good. Though there was some mis-guidance with the APR, the discount given further sweetened the deal.
Ctb24946
Jun 15, 2013
I found the car I wanted using web searches. Jim Good met me when i arrived and made everything seamless. The car was still going through the detail & service process and Jim pushed things through so i could take the car home that day. Excellent customer service. He has followed up to make sure everything is fine and has offered to help schedule service appointments in the future. Great overall customer care.
Samirmegeed
Jun 15, 2013
The people working at this dealership are truly professional. Their dealings are straight forward. No pressure. The service dept is outstanding.other than the coffee, cold water and popcorn they offer massage and manicure.
AmyAliciaBaldwin
Jun 15, 2013
To summarize my experience, I couldn't be more pleased with the service I received, and continue to receive, and I love my new Honda Pilot (her name is Penelope!). Each person I spoke with was informative and helpful. I never once felt pressured to buy a vehicle or to upgrade on features. When I decided to not trade-in my car, Ferrante, my sales representative, found a colleague and they followed me to my house so that I didn't have to leave one of my vehicles at the dealership. I'm thrilled with my purchase and look forward to a long-standing relationship with AutoPark Honda.
Gnorris
Jun 15, 2013
Greeted promptly when arrived. Jim was patient, answered all my questions and addressed my concerns. Pleased with my experience. Highly recommend Jim. I love my civic.
Dbjordan67
Jun 15, 2013
The experience of buying our new CRV couldn't have been better. Mr Good was very knowledgeable about the car. He was also very professional and personable. I have already made recommended this dealership and Mr Good to a friend who is looking for a car. I am looking forward to continuing a business relationship with Mr Good.
melvacrider
Jun 14, 2013
I just leased my 4th Honda. I worked with Charlie Bruce to lease my Accord and it was a very pleasant experience. I did not feel pressured or rushed. He answered all my questions thoroughly. At the end of the day, I felt like I got a great car at the best price possible. Thanks, Charlie, for helping me navigate through all the paperwork and nuances of leasing a vehicle!
HollySpringsMom
Jun 14, 2013
I had a wonderful experience at Autopark Honda. My salesman Ronny Davis was efficient, friendly and helped me feel at ease and not pressured during the whole process. He explained everything clearly and did not try to talk me into anything I didn't want. I felt like he really assessed what I wanted in a vehicle and helped me find exactly that. The finance manager Vinnie I worked with was also helpful, offered advice but did not use any high pressure tactics I have encountered in the past. I would definitely purchase from this dealership again and I would want to work with the same people WITHOUT a doubt.
sfschilling
Jun 13, 2013
My experience with Jim Cirimele and Auto Park Honda was enjoyable and stress free and that's usually not the case when you're buying a new car! Jim could not have been nicer and it was a pleasure working with him. I will definitely recommend Jim and Auto Park Honda to anyone I know that's considering a new car.
kteasley81
Jun 12, 2013
Jim was by far the best salesperson I've ever had the pleasure of working with. He came in on his day off to complete a deal we had started a day earlier. Very personable, knowledgeable and professional. He took the time necessary to show us all the features of our new vehicle before driving off the lot. He wanted to ensure we were 100% comfortable with everything after the sale was complete. Offered his services post-sale if any questions arise. I will definitely see Jim again in the future.
rogerhenke
Jun 12, 2013
Very good overall experience. The dealer was very patient and answered all of our questions. We took several test drives and were satisfied with the vehicle we purchased.
efoe40
Jun 12, 2013
I had an incredible experience working with Charlie Bruce. He took a full day to work with me, ask questions, learn about my needs, and help me come to a decision that was right for me. I never felt pressured and was amazed that he was willing to spend so much time with me. I'm sure many of the other sales staff are wonderful, but I will go back to Charlie in the future and will recommend friends/family to ask for him by name. He was great. Thanks Charlie!
willpack1
Jun 12, 2013
My experience was unusual in that I was working with Ali who unfortunately became ill during the process. He did a great job of communicating his product knowledge and is the reason I ultimately went with Auto Park Honda. I think my experience would have been just fine had his health issue not interrupted our relationship. Jim Cirimele stepped into a difficult situation of filling in for Ali and did a great job in spite of the circumstances. I really appreciate both of their efforts and look forward to seeing them when I come in for servicing. I am very happy with the car. It is exactly what I was looking for.
Kcheek
Jun 11, 2013
Everyone at Autopark Honda was very nice and helpful. After a bad experience at another Honda dealership, I was very pleased with Autopark Honda and would recommend them to anyone.
trihawk1
Jun 10, 2013
I had been to the service department to get my oil changed on my current Honda. Then I went over to the sales department to get some information about purchasing a new Civic. The lady at the desk called for assistance, and Craig Nachsin was the rep I talked to. It only took a short time for me to realize that Craig was as much interested in seeing that I was satisfied with his answers to my questions as he was in making a sale. I was really impressed by this. There was no high pressure from him. Since this was my first NEW car purchase, I knew that my parents would probably have questions, so I called them. My mother had a number of questions, and Craig very patiently and thoroughly answered all of them. She was as enthusiastic as I was with Craig's responses. This was on a Friday. On Saturday morning, we went to the dealership to complete the transaction. Craig again went over everything with us, asked us whether we had any further questions, was very cordial and appreciative for my business and then showed us into the finance office. After we finished the financial part, Craig again met up with us to tell us that it would be a few more minutes before the car was ready because they were doing the Simoniz glass coat treatment. It was only a short wait, but during that time, Craig carried me out to the car and went over a few more things regarding differences between my 2002 Honda and the 2013 Honda. Once the car was complete, Craig again thanked me for my business and I drove away--the proud owner of a 2013 Honda Civic. AutoPark Honda is the only dealership I intend to deal with in the future. Thank you, Craig.
davelongtime
Jun 10, 2013
Jon was a pleasure to work with. His professional approach to all aspects of the buying process made it a all around great experience. I would recommend him to anyone wanting a honest and friendly feel when buying a new or used vehicle. I sure you know this just by working around him. Thanks agian.....I will be back
a_gov
Jun 8, 2013
Jim was very knowledgeable and friendly. I usually go to dealerships knowing more about the vehicle I'm interested in than the salesman does. Jim surprised me with some of the features of the pilot and how well he knew the vehicle. Well the wife went to take delivery of vehicle and Jim pushed her off to the tech guy. This is after Jim told me her would personally go over the vehicle with her. Don't know why this happened but I'm kinda disappointed
jocarobin
Jun 7, 2013
Not only did the dealership give us the best price, but the gave us the best service as well. I can't wait for my first oil change so I can get a free massage or manicure!!
ArchibaldHA
Jun 7, 2013
I felt that your team tried to meet my needs on my time frame. I did not feel pressured. I felt like I was getting a fair price on the car. Your people worked hard to integrate my trade into the deal that I got. I am very pleased with the service that I got. Ferrante was simply outstanding. He listened to me and delivered. Rick was excellent to work with ... he engaged me in interesting conversation while keeping the paperwork moving. Luigi has always taken the time to make sure that I was getting what I needed. Simply: a fantastic team to work with.
SBM999
Jun 6, 2013
We bought a vehicle from Jon Choi and the Autopark team last year. It was a good experience, so we bent back again. Still great. Friendly, delivered on all promises, efficient at finalizing everything - the vehicle was ready the day before we asked it to be.
atlombardo
Jun 6, 2013
The entire process was relatively painless from the initial inquiry to driving away. I know I can be a difficult sale at times, but everyone I dealt with was friendly and helpful.
Gundersheimer5
Jun 5, 2013
Craig Nachsin was an excellent, patient, honest salesperson. He was the opposite of the "stereotypical" pushy salesman who is all about the sale over the customer needs. Craig considered us first, throughout the whole process. We felt he guided us honestly, listening to our needs and budget. We bought a car that we are very happy with, thanks to Craig. You will be happy with Craig!
abhatta4
Jun 5, 2013
They are very friendly people and helped me get a good deal on the car. They have put in a lot of effort to help me get finance for the car and I appreciate that a lot.
copper747
Jun 4, 2013
It was a ver pleasant experience, the salesman was wonderful and the finance gentleman made the visit very enjoyable. I will recommend this dealer to everyone I know.
CourtneyRichter
Jun 4, 2013
Tim was great! Stopped by to continue my car research and drove home in a new Civic. Tim was a great asset and helped me out tremendously! He was very knowledgeable about the car as well as the dealership itself. He allowed me to work through my decisions and never once pressured me into the purchase. With this being my first car purchase, I was really nervous and he was great at explaining everything to me and getting me the best deal he could. I highly recommend Tim as well as the AutoPark Honda dealership! Thanks Tim!!
vpalko
Jun 4, 2013
Mr. Bruce sold me three cars. It was really great experience to work with him. I felt myself very confident to make the decision to lease new Honda Civic 2013
redox_2007
Jun 4, 2013
The overall experience with AutoPark Honda was good. The salesperson was friendly and kind enough to explain even the basic details about the car. I would recommend AutoPark Honda to my friends.
cynblaise
Jun 4, 2013
Jeff Fisher was very helpful. He was very friendly, courteous and knowledgable about the cars that were for sale. He answered all questions thoroughly. He helped walk me through my first vehicle purchase and made the process go as smoothly as possible. I would recommend him as a salesman to work with. He was great.
rhenders
Jun 4, 2013
Mark Yingling helped us through a difficult experience. We had some probelms in purchasing our new cars that were entirely ours. Mark was persistent and very helpful. We have purchased five or six Hondas in our day and this was the most pleasant and rewarding experience we have had with any salesperson. He is an outstanding professional and individual.Pam and Bob Henderson
lspingram
Jun 4, 2013
Came in for a regular service on my older Honda, while waiting decided to have a look at the new vehicles, as I had been contemplating on a vehicle with better mileage and one that enabled me to have better visibility from the sides and back when changing lanes, etc. So, Customer Service paged a salesman for me, which was Kain Schenk. He was so thorough and patient in all of his explanations, took time to show me everything that he knew was important to me. I never felt rushed. Super guy! Came in for a service, ended up leaving with a brand new car and got a great deal! I highly recommend Kain Schenk and AutoPark Honda.
katieanne0911
Jun 4, 2013
Had a great experience. The only disappointing aspect was the push at the end for additional add-ons such as the life-time wax and damage protection.
kflynn03
Jun 4, 2013
From the moment i arrived Chris mad this whole experience as easy as possible. Great price, great car and great dealer who was very helpful throughout the process. I would recommend Chris to my friends and family.
sheaufungthai
Jun 3, 2013
The sale person was very polite, patient, and honored his quoted price. We test drive 2 times, on different days. he was very patient and courteous. He made the buying process not too bad and shorter than we expected.
hdesai
Jun 3, 2013
We had a positive experience with AutoPark Honda and will recommend it to our friends and family. We will come back in the future for car purchases and service.
jiajian
Jun 3, 2013
The service David provided was 110%! In the past, dealing with sales personnel, at other dealerships has been almost "adversarial". In contrast David was courteous, yet affable. The best car buying experience I have had.
Ragnrai87
Jun 3, 2013
I actually started my new car search at AutoPark Honda, but decided to make sure of my purchase by visiting 5 other dealers with smaller SUVs. Mr. Kim spent about 2 hours and was very patient and polite with my indecisiveness on this first visit. I was convinced of the comfort and handling of the CR- V and returned with my husband to purchase the car, but had a hard time deciding on the color. Again, Mr.Kim was very patient . I had to return for my garage door opener left in my trade-in car and mentioned I was having trouble with verbal commands on my navigation system. Mr. Kim immediately offered to help and we solved the problem.
CLJ2013
Jun 3, 2013
Everyone knows you (and the dealer) negotiate 3 things: price, trade-in, and financing.After receiving engaging, front end service (Salesmen name intentionally omitted as the score does not reflect him), we negotiated with the Finance Manager, Rick Sider, in the back through instant message. We hadnt expected to get much more than a car payment out of our trade-in so when thats what was offered, we decided to accept it at face value. We then negotiated to a reasonable price on the car and they accepted our offer that included us financing through our own lender and a $2k down payment via check from our bank. Until now, things were going as well as could be expected. Because the down payment wasnt cash, our credit had to be ran (no problems here). Since our credit was being ran anyway, the salesmen asked if he could tell Rick they could use that credit information to see if they could BEAT the rate given by our lender (again, no problem). So we get to the back (title has to be processed, POA, etc.) and after sitting through Ricks sales pitch for the extended warranty, etc. (no offense taken, I understand everythings got an extended warranty these days but no thanks) he announced that they were indeed able to match the rate and so if we would just sign here they would do the financing (umm wait. huh?). We explain that we appreciate it, but we are going to go with our lender unless there is consideration given to us to use them instead. His response was, in this order:-Im sorry, my guy told me if we could match it you would use us so thats why I went ahead and drew up the paperwork. (yeah, sorry, nice try strike one)-I cant adjust anything in the price of the car because it doesnt matter to us who you finance through because your bank and our bank just pays us the same so it wont matter to me who you finance through so lets just keep it through ours. (we didnt say you had to adjust the price you can offer to beat the banks rate if you want our finance business - strike two)-Come on, if we do it through your bank Ive got to reprint all these papers you signed and each month I have to do an extra step where you could just take the check from our bank and sign it over to your bank... (HUH? YOU were the one that changed what was agreed IS THIS REALLY HAPPENING?!?)So Rick hems and haws and grumbles as he reprints two COUNT THAT TWO pieces of paper that had to be resigned after which he couldnt get us out of his office quick enough.BUT WAIT! THERES MORE!!!So heres the kicker: Two days later we get an email from our bank that AutoPark Honda processed our loan for the full purchase amount - apparently did not "count" the TWO THOUSAND DOLLAR check we gave them! So now its OUR job to go back and forth to protect our loan with the bank, our credit union for our down payment, and the Not-very-nice-Rick at the dealership for them to figure out how to fix all this and get back our check. Update: Within a week, our check was refunded back to us.
Yohanyoon
Jun 2, 2013
Recently, I purchase 2013 new Honda EX-L Odyssey from Auto Park Honda. The dealer was so friendly. We had a very good deal. I would strongly recommend to work with them. I appreciate their help.
butch151
Jun 1, 2013
My buying experience was very pleasant. The salesman, tech guy, and business managers were all knowledgeable and fun to work with. They made it quick and easy to get the car I wanted. I was satisfied with the price and the attention they gave me. I would buy a car here again. My salesman was Charlie Bruce. He is easygoing, no pressure, and answered all my questions and concerns. Luigi Gaicazzi and Vinnie Ferrone were the business managers. They too were no pressure, efficient, and very helpful in my decisions about my new car. Finally Michael Englert was helpful showing me how to operate new features in my car. All in all a great experience.
mhaythorn
May 31, 2013
David Washburn provided excellent service. He was knowledgeable about the vehicle we wanted to purchase and he treated us in a kind and professional way. We give David and his associates our highest recommendation. An all around A+ experience.
carlincrew
May 31, 2013
My Experience at AutoPark Honda was Excellent! Barbara Yarber was my Sales Consultant and she was very friendly and willing to answer all my questions. Barbara's approach made my buying experience enjoyable and took the stress out of buying a new automobile. I was allowed to look and play with all the Honda Pilot options and ask questions without talking about price. I visited the showroom on two different days and I was never once pressured to talk price, monthly payments, or if I was going to trade in another automobile. I did not have this experience at other car dealers. Barbara asked me if I would like to test drive the Pilot and allowed me to drive the top of the line Touring model. Once my wife and I decided to buy the Honda Pilot we sat down with Barbara and discussed price for the first time. I made one counter offer and was very pleased it was accepted. There was no haggling back and forth. We quickly moved to the Finance department where John Watson assisted. John was very friendly and respectful. The entire process at AutoPark Honda was smooth and quick.I would like to thank the entire team at AutoPark Honda for making my buying experience the very best.Thank you!Chris and Amy Carlin
robertsn08
May 31, 2013
Very good experience with Tim and the Honda dealership. We would come back again. There was no pressure to buy. Tim was honest about the car and we made a good trade.
lindaspamp
May 30, 2013
This is the second Honda I have purchased at Cary Auto Park. I would highly recommend this dealership. Jon Choi, my sales person was a very friendly and a pleasure to work with. Cary Auto Park gives you the most money for your trade in and the best price on your car. They didn't have the car I wanted on their lot so John Choi located the exact one I wanted within a couple of days. I usually don't like purchasing a new car because of all the back and forth price negotiations, but with Cary Auto Park they make buying a new car a pleasure. I look forward to purchasing my next Honda from them. Thank you John Choi and Honda Auto Park!!!
apexsuttons
May 30, 2013
Jim was and is currently very helpful in learning our new car's computer and other things new to us. We would recommend Jim highly.
Lcj2007
May 30, 2013
The management, sales and finance Staff were professional and courteous. They made every effort to provide the best customer service throughout the process of the sale.
bran84
May 29, 2013
We were looking to buy a 2013 Honda Accord for my 86 year old Dad. Barbara Yarber was our Sales Person and she was very generous with her time in explaining the purchasing process with my Dad. He was not very familiar with a number of the features the car had but Barbara again took the time to demonstrate each feature of the car until he was comfortable on how to operate it. Everyone at AutoPark Honda was very pleasant and the overall process was considerably quick and easy. I would recommend anyone looking to buy a Honda should visit AutoPark Honda first.
DavidBarnes
May 29, 2013
Christopher was very thorough in describing the vehicles and all aspects of the sale. He was thoroughly enjoyable to work with which made the entire process pleasant.
stambaughd
May 29, 2013
I appreciate the care that Jae provided to my family and kids during the purchasing process. He went beyond the role of a salesmen selling a car and showed patience and understanding when working with a family during my car purchase.
Homie7448
May 29, 2013
When we first arrived at the AutoPark Honda dealership, we tried to get the attention of a salesman, as we were on the other side of the lot. They just turned and looked the other way. I walked to the area where a few salesmen were standing, and Craig was the first one to walk out and meet us.. From the first handshake, Craig seemed genuinely glad to help us. We put him through a battery of questions, and he answered everyone without any problem or hesitation. After a nights sleep, we weren't sure this car was what we wanted, and called Craig the next day to cancel our sale. He was understanding and didnt rant or rave to us about what idiots we were or that we were making a mistake. After another nights sleep, we decided we did want that car and called Craig back to tell him. Partly was he was so kind and understanding and knowledgable about the car. We drove it home today and I am so glad we made the decision to buy a car from Autopark Honda and Craig Nachsin. We will definately be return customers. I would recommend AutoPark Honda and ask for Craig Nachsin. He is not only a great salesman, but takes a personal interest in your needs and requests. Thanks again, Craig. We wish you all the luck in your career. Sincerely, Ron and Susan Coutu
agstafford
May 29, 2013
Jim Cirimele was an excellent salesman. Took the time to talk to us about all of the features of the Honda Pilot, explained everything very well. Never pressured us in into the purchase. The price negotiation process was as painless as it could possibly be. Was able to get our car from another dealership on the same day!I would recommend Jim and Autopark Honda to anyone.
SarahKetchem
May 28, 2013
Ferrante was awesome! He made the whole experience easy and even helped keep my 6 and 8 year old boys happy while we finished up the deal. When we left they said, "Mom, I think that is the nicest man we have ever met!".Definitely had a great experience and would recommend Ferrante and Auto Park Honda.
rjmain
May 28, 2013
He was great. He recognized that I was an intelligent consumer. He was warm and attentive. The car was delivered as promised. I would recommend him to my friends.
Davidott53
May 28, 2013
David Jackson was friendly, helpful and professional. He made the entire process painless. This was, without a doubt, my best car-buying experience in 30+ years!
tfwelsh
May 28, 2013
We had a greay experience buying a Honda Odyssey. We found the exact car model/color we were looking for. Our sales representative was Christopher Kenney. I liked that he was very laid back and did not pressure us in any way. He also spent time going over the features of the car and did not rush through anything. Also, I did not feel uncomfortable discussing price with him. Overall a great experience.
harrismichael
May 28, 2013
I selected the Honda Accord I bought on a Sunday when dealership was closed. The next day I came into the dealership and met with Jeff Fisher. The car was just a little above our budget but to my surprise they worked with me on the price and we were very satisfied with the purchase price and thought it was fair for that car. Extremely nice people who seemed genuinely concerned with our satisfaction. Could not have gone much better.
saripallip
May 28, 2013
Great place for my Honda Car needs. This is second time I own Honda Accord. Sales consultants and managers are courteous, explained the deals and shown us the various models. Myself, wife and kids were present. All the questions have been answered, explained to us with great enthusiasm and patience. Entire manual of Honda Accord was reviewed and explained for us. We love the car, price and deal. Thanks a bunch from all of us!
bbritt71
May 26, 2013
Kain Schenk was awesome to work with. Very knowledgeable of the vehicle and all of the great features. I would definitely recommend others to Kain and the dealership.
bhabour
May 25, 2013
We bought a new CR-V for our daughter, a new college graduate. Charlie Bruce was friendly, fair, knowledgable, and a pleasure to work with. He went along with a ruse we devised in order to surprise our daughter at the dealership. He went above and beyond what was necessary to make the sale. We would highly recommend him to all of our friends.
RADRAD
May 25, 2013
Charlie Bruce is a very knowledgeable, fair, and friendly salesperson. No pressure or sales tactics. He even got the exact color I wanted all the way from Statesville. When I buy my 5th Honda, it will be from Charlie.
Justcm
May 24, 2013
Jae went above and beyond to make sure all my needs and wants were matched.I enjoyed his personality and professionalism. He also made sure I understood the features of my car which I love!I looked at several dealerships and cars before making my decision, his knowledge helped me on doing my business with your dealership.Truly an asset to your company!
Rleigh
May 24, 2013
Jim met us in parking lot, took special are to see that we understood the vehicle we wanted, explained some of the unnoticed nuances that enhance the vehicle and gave a test ride. Went through paperwork so we understood what we could expect. It was a smooth experience. When we returned to actually purchase the vehicle, he ensured we understood all the features and suggested some care options. All in all, one of then more pleasant purchasing experiences.
ChristinaMFranke
May 24, 2013
Charlie made my first time leasing a new car a great experience! I never felt pressured or taken advantage of. He is a fair and kind hearted man. I would definitely recommend him for any first time buyer!
Madeyad
May 24, 2013
The overall buying experience was relaxed and warm.There was never any sales pressure, only informative data to assist in the evaluating process.Ronny Davis was knowledgable about the vehicle and its technical specifications.
byHisgraceandforHisglory
May 23, 2013
Having found the Honda Odyssey that we had interest in through Autotrader.com, I contacted Autopark Honda via telephone. The Internet Sales staff were helpful, and we set up a time for my family and I to visit Autopark in order to inspect the vehicle. When we arrived, Craig Nachsin was waiting for us outside, and greeted us warmly. We quickly discovered, given the expectation we had about having a 'car salesman' experience (where everything's overdone, cheesy, fake in an attempt at connection with us, and more focused upon making money on the sale than meeting our needs), that such an expectation simply didn't fly when it came to Craig. He was genuine and honest, exploring his thoughts/concerns regarding the vehicle we were looking at and allowing us to inspect another van, as well. Really, when it came down to it, we felt that Craig was genuinely concerned about meeting our needs both in regard to the vehicle we were looking for and the price we could afford. There was no pushiness from him at all, and we sincerely appreciated working with him and Autopark's Financial staff, as well.All in all, this was a very pleasant buying experience, and we'd recommend Craig Nachsin without hesitation.
LeighRoach
May 23, 2013
Was out to test drive a few cars for a future purchase. Ferrante Campbell was our sales associate and gave excellent service. I appreciated that he was not a "pushy salesperson" and was most knowledgeable about the product he was selling. Needless to say, we ended up buying a brand new car that day in part to his professionalism. Everyone we encountered was so appreciative of our business and made sure that we knew it! Looking forward to future dealings.
Karenruiz4133
May 23, 2013
Thank you for sharing this moment in my life, my new car is wonderful and i am so glad for the great experience with Don H.
mommy28358
May 22, 2013
Christopher and all of the employees at AutoPark Honda in Cary were very friendly and nice. Christopher took time to listen to what my husband and I were looking for and what our needs were, at that time he found what we wanted and offered to let us test drive with out any pressure. Love going to a dealership where you don't feel like you are being pressured into buying a car. They worked with us until they were able to make us a deal that we were able to accept. I would definately go back and i have already referred a friend.
satisfiedHondaCust
May 20, 2013
Tim is an awesome rep. No pressure. Will work with you on price, options and get you what you want while ensuring you get what suits your needs. I enjoyed working with him and would highly recommend going through him for your next Honda purchase at Autopark Honda Cary, where the staff including management were excellent! BTW - buy from Honda and they'll throw in free oil changes for life!
mgr7700
May 19, 2013
It was an incredibly easy process. Of course it took some time but there isn't any way to really get around that. Craig was extremely helpful and we had no problems whatsoever.
Kimm623
May 19, 2013
Working with Jim at Autopark Honda was so refreshing after a bad experience we had at a Honda dealership in our hometown of Erie,PA. He definitely won back our loyalty to the Honda name. His customer service and professionalism exceeded all of our expectations. If you are in the market for a new vehicle, go see Jim at Autopark Honda, you WILL NOT be disappointed!!!
defdragan
May 19, 2013
Charlie Bruce is a great person to deal with. He is a straight shooter and does not try to upsell you. He provides you with the vehicle that fits your needs. This is the second vehicle that I have purchased from him and would recommend everyone to deal directly with Charlie, ALWAYS!!
TonyDao
May 18, 2013
First time trying to purchase or lease a new vehicle - definitely worth the time and effort! Over the course of a few days the sales consultant I talked to was Ronny Davis - he worked tirelessly to make sure I got the best deal we could manage and was very knowledgeable about the offers with Honda we could explore. We ran into a few holdup and problems along the way, but Ronny was always friendly and on point with making sure those issues were ironed out as quickly as possible. In the end, were were able to work out a lease that was affordable for me and agreeable to the dealership, and I am happily driving my new Civic SI! Overall, my time at Autopark Honda was stellar in every way possible and made my first car-buying experience something to look forward to. Thanks Autopark Honda and Ronny!
Marchellina
May 17, 2013
I only had to sit in 2 cars and then ERIC RAINEY brought me the car I bought. Now that is "active listening" if only all sales people would do that! He heard my likes and dislikes and then came up with something I had not even considered while satifying my personal check list. Creative thought leaders like Eric are hard to find. He was respectful, polite and patient with us and my children. He also had a happy, friendly, and patient personality in comparison to the overly serious and pushy sales people we had encountered at previous dealers. I would go back and ask for him again as well as recommend him personally to my friends.
TiTi123
May 14, 2013
Jason is really helpful and explain the features of the car carefully. He also gets a sense of humor and able to make everyone comfortable.
SudhirKudva
May 14, 2013
Prices offered were better than other dealers. Also very knowledgeable and informed me about different options and car features. Made it easy to select the right car. David was very professional and helped with different things
roopa
May 13, 2013
I bought my new Civic EX-L 2013, got a good deal and a special finance rate, I strongly recommend Jeff Fischer at Autopark Honda. Jeff was very prompt and had lots of patience to answer all my questions, as I had a busy weekday schedule at office. He made my work easier by giving constant updates and doing the paperwork without any hassle.
froomr
May 13, 2013
I can not remember a more pleasant experience in buying a car than this past at Honda AutoPark; and this was because not only of a good price paid for the chosen vehicle, but because of the outstanding service of a truly dedicated salesman. His name is Chris (Christopher ) Kenny. He was professional, courteous and as hard-working as they come. Knowledgeable - he was every minute detail of the cars as well as all parts of the service, promotions, and anything, since I, a Honda owner only, keep my cars a minimum of 10 years. His trustworthiness and friendly manner was immediate, which caused to forget the other 2 local dealerships I had visited and contacted.Chris's personal attitude made it clear to my wife and I instantly this was the person we wanted to help us decide. We met only twice on May 8 and 9 before we came to terms. Chris was not the regular salesman and we are in our sixties. He was down to earth, had no phony come-ons, could not have been more helpful,and was like a good friend form the initial handshake. Helpful is an understatement to describe Chris and customers like us appreciate someone like Chris who strives not to waste your time. We never felt any pressure as he answered our many accurate. Thoroughness seems to be his trademark.I must tell AutoPark Honda to definitely hang onto Chris Kenny. His personal personna makes him the top choice for anything he is considered for. Chris is the model by which you want all your sales persons to emulate.I hope for the chance to see Chris, every time I enter for any service.
geurindway
May 13, 2013
As in the past, Auto Park Honda met our needs very well. Jeff Fisher was very helpful and patient in our search for our new Accord. Both Jeff and Eric were cordial, informative, and professional.
jarevill
May 12, 2013
I went to another dealership and had an awful experience. They did everything they could to try and sell me a car I didn't want. Autopark Honda was the opposite. It was the single best car buying experience I've ever had and Malik Moss was huge part of that.
johnharriett
May 12, 2013
The salesman was very nice and patience to deal with and didn't pressure us at all. He answered or if he waqsn't sure found the answer to all the questions that we posed to him.
RDHkgg
May 11, 2013
I initially contacted and agreed on price at APH via Internet. Came in to test drive the next day. Michael greeted us and handled the rest. He is polite, capable and competent. Did everything right to make a great experience. Ask for Michael if you want to leave happy.
niciinnc
May 11, 2013
I started looking for my daughter's first car a week ago and bought it yesterday. Craig was very kind and he helped us understand how leasing works. We also drove used cars and did a cost benefit analysis of the overall cost of driving a used car versus leasing a new one. It took a long time! However, Craig remained patient and answered all of our questions. When a woman walks into a car dealership, she prepares herself to be condescended to but this didn't happen. He talked to both of us with respect and when we ran into some trouble with my insurance company he stayed late and got us in touch with another insurance company who gave us a much better deal. By the time we had left there, we were all exhausted but he never lost his caring demeanor. It was excellent service and the reason I continue to buy all of my cars at Cary Autopark.
zabrmaco
May 11, 2013
Mark was given specfic desires, and limitation prior to me making the trip. He, and the dealership, met them all. Very satisfied with deal. I will recommend AutoPark Honda, and specifically, Mark.
colarusso
May 10, 2013
From the time we walked into the show room we were greeted by friendly sales staff They told us to help ourselves to popcorn, water, coffee, etc.Jon Choi our salesman was great to work with He explained everything and took his time with us He and Glenn Finkel (finance) worked with us until we were totally satisfied with our vehicle and what we would be paying We will be recommending this dealership and especially Jon Choi to our friends
Kbutler27
May 10, 2013
Tim Nelson was a great salesman! He made me feel comfortable the entire time I was with him and I was never pressured to do anything. I felt like he had my best interest at heart. I would recommend him to anyone looking for a car.
RubyHonda
May 10, 2013
Overall great experience at this dealership and with this sales representative. All of the employees we interacted with were extremely cordial and friendly, which made for a positive experience for us.
tlvaughn74
May 9, 2013
I have purchased 5 vehicles in my lifetime and this experience was by far the best. Tim did a great job with guiding the sale without being pushy. Luigi on the mortgage side did a fine job of providing the opportunity to purchase other services in a very professional manner.It is unfortunate that your rating system does not have a second significant digit. I would have given the overall experience and price a 4.5+. Great means you don't have room for improvement and that would be a false statement.Overall, a very good experience that would lead me to doing business with AutoPark Honda again without hesitation.
Carolynnh2007
May 8, 2013
Jim was so helpful and not at all high pressure. He answered all my questions and had great communication skills. I highly recommend this dealership.
TD4008
May 4, 2013
What a surprise it was to have such a pleasant, happy, and easy car buying experience. It was really a pleasure working with Autopark Honda. Everyone we met, from the receptionists, to the sales people, and the sales manager were extremely friendly, professional, and all around likable people. They gave us an exceptional price and told us to take our time, rather than trying to pressure us into anything! They had the best price in the area, including their competition. Even if they hadn't, they deserve every penny of my business! Ali Aklean, Christopher Kenney, and Charlie Kline are the nicest sales people I've worked with on any purchase, ever. Thank you to a truly excellent team.
nynjnc
May 4, 2013
Jim was very knowledgeable and friendly. Also very willing to answer any questions. Eric was calm and reassuring. Jim explained all aspects of the car and then programed those that we chose.
Pollyjudd
May 3, 2013
Excellent customer service. Tim was very knowledgable about the brand and made the car buying experience quick and easy. We will definitely recommend Tim and Autopark Honda to our friends.
firedancerjan
May 3, 2013
Although the process of buying a car is lengthy and time consuming, I feel that they gave me the best deal possible with the one ding in my credit. I got a great interest rate and I love the car I purchased (Honda Accord SE 2012). They also bought my used car which saved me time. I tried to sell my used car on Craigslist but that was alot of time wasted, not to mention the kookie people that call. I should have come to Auto Park Honda in the first place. This is the third car I have purchased from Auto Park Honda and I have never regreted any of my purchases. Thank you.
dhemli
May 2, 2013
Our sales associate, Jim Good, was very approachable and personable from the moment we met him. We were focused on a Honda Civic before we even got to the lot. I was shopping with our 25yo son, Nick, who has Autism. We wanted Nick to be part of the shopping/buying experience. Jim's easy manner made Nick's communication disability a non-issue and we all worked together. When one of our family members was unable to get to the lot, Jim made the test drive a trip to our house! This convenience made it much easier for our family to decide on the Honda Civic.We were uncertain whether or not to get the car Simonized, and I loved the way Jim brought up a History channel website that explained Simonizing. With a black car, that was a deal maker in my opinion. In fact the whole warranty package was a no-brainer to me, we got bumper-to-bumpter coverage. As Eric Despotovic, Finance associate, pointed out, "It is better to have and not need, than to need and not have!". We had met Vinnie Ferrone in a previous car buying experience 10 years ago. It was nice to see a familiar face and he remembered us, too.
wknight7
May 1, 2013
My wife and I needed to find a car with good gas mileage and plenty of space for our family. Craig Nachsin was the first salesperson we met with and spent a good deal of time with us showing different cars and letting us test drive several of those cars. He went into great detail explaining all the options available to us to purchase a vehicle and was patient throughout all our questions and concerns. He really listened to our concerns and needs and made certain we were comfortable with our decision. We didn't want to buy a vehicle from the first location we visited and wanted to look around at other options prior to making a final decision. Craig was diligent in his effort to put us in a vehicle that evening, but he was far from pushy. It was getting late, and he knew we needed to think about our options and he encouraged us to take some time to think about our options and let him know of any further questions or concerns. We did go to some other locations over the next couple of days where we were met by salespeople who were relentless and clearly interested in only making a sale. We were in one dealership where we had to tell the sales manager repeatedly that we were not buying anything that evening and wanted our keys back (they had appraised our trade-in). Even if we had liked that vehicle better, I likely would not have bought at that facility simply because of the high pressure from the sales staff that I found to be irritating. In the end, we went back to Auto Park Honda and made our purchase with Craig. We love the Honda Accord, but the personal attention paid to us by Craig and the feeling we got that he was actually concerned about helping us make the best decision for our needs was a major factor in our decision to return to that dealership. I would highly recommend Auto Park Honda and Craig Nachsin to anyone looking for a vehicle.
stevenipark
May 1, 2013
Mr. Washburn was a pleasure to work with. He was very friendly and responsive to all my questions and concerns about the vehicle. I would definitely recommend Autopark Honda to my friends.
rockingjd7
Apr 30, 2013
I gave the rating that I have because of salesman Jae Kim. Mr. Kim was very nice and was not pushy in the sale of a car. Jae answered all my questions in a professional manner and found the answer to any question he was not sure about. I have told several friends about my experience at auto park honda being a good experience. I also have told people that if they go to Auto Park Honda to ask for Jae Kim as the salesman to deal with.
kburke09
Apr 29, 2013
My experience with Auto Park Honda was wonderful. Very easy to work with and very understanding. They were willing to help when no other dealership would.
jharrison84
Apr 28, 2013
I had a pleasant experience working with Barabra Yarber. She was very polite. I felt very comfortable talking with her and doing business. I didn't feel any pressure what so ever. Thank you.
loripage51
Apr 27, 2013
Charlie Bruce was THE perfect salesman--he was extremely professional, low pressure, friendly, courteous, and informed about the products Honda had to offer. He was an absolute delight to do business with!
KonstantinGlukh
Apr 27, 2013
My wife and I purchased a 2013 Honda CR-V LX from AutoPark Honda dealership in Cary, NC. First, we got a very good quote over the Internet from Henry Meador of the Internet Sales Department. The price was more than $1500 less than MSRP on www,honda.com. This was a nice surprise for us and it gave a pleasant start to our purchasing experience. Then we stopped by the dealership and met Jim Cirimele, our sales person. Jim was very kind, patient, knowledgeable, and excellent in organizing the whole sale and delivery process. We met first on Saturday and got the car we wanted next Wednesday fresh of the truck with just 4 miles on the odometer! The final negotiated price was lower than the initial Internet quote and it covered the $172 Hood Deflector accessory with installation that we wanted. CR-V LX is a basic model which does not leave much room for negotiations but Jim gave us better price than we got from 2 other dealerships. Overall, the whole purchasing process was very transparent; nobody tried to sell us anything we did not need. Vinnie Ferrone, the finance manager, is a true expert in his field. He got us 0.9% financing through Honda that was better than 1.99% we secured from our Credit Union. I would highly recommend Jim Cirimele and AutoPark Honda.
maureen23
Apr 27, 2013
My experience at Autopark Honda was very positive. First, I was greeted in the parking lot by salesstaff then at the reception desk the staff was quick to find me the appropriate salesperson. Finally, Jae Kim. Mr. Kim was extremely friendly, patient and knowledgeable about Honda and the Civic that I was interested in. He went the extra mile for me. He helped me my link my phone to the car and showed me how to preset the radio. He assured me that he would make sure that I was happy with my purchase. I love my new car. Thank you Jae. I will you see next time.
dovejk
Apr 26, 2013
I was extremely happy with my car buying experience with Jim Critzer at AutoPark Honda. He did a great job explaining the features of the car, ensuring I was the only one he was working with while I was at the dealership, and then helping get my old car back to my house after the new car was ready. Jim was very personable and never pressured me into buying a car I didn't want nor buying it when I wasn't ready. I have already recommended Jim to a person who is currently looking to buy a Honda Civic because I know that he will give her the same attention and excellent customer service he gave me.
enour2001
Apr 26, 2013
I was drawn to this dealership purely based on Internet quotes which were better than competitors. However, the Internet Sale Rep quote was wrong...But, the Sales personel (Eric and his manager) were able to corret the damage and work things out to earn my business which they did.
yeowool
Apr 25, 2013
Mr. Jon Choi was so kind at all times for me and my family. So I was feel comfortable talking with him.If I need to buy another car and I will call him again.
Ctwwojo
Apr 25, 2013
As female buying a car I am always on guard not wanting to be taken. I shopped for a vehicle for 3-4 months. Test drove 6, even the CRV at another dealer. I went to Auto Park Honda just to be sure of my choice of ruling out the CRV. The test drive was MUCH better than the first Honda dealer. Jeff was helpful, explained everything, and was not pushy when I told him I needed to think about the purchase. Even before I decided to buy everyone was respectful, pleasant and were all about customer service. I got a great deal without a bunch of going back and forth and sitting there for hours in negotiations. Other dealers should take lessons about how to treat a a single female walking into to their dealership wanting to buy a vehicle, 3 other dealers could have made a sale before I went to Auto Park Honda.
MEP5073
Apr 24, 2013
Wonderful Car Buying Experience with Charlie Bruce My daughter and I both bought 2013 Honda Accord sedans from Charlie Bruce recently and it was a fabulous experience! Charlie was friendly, knowledgeable and honest. He recommended a car that gave us all the features we wanted and kept us within our budget. We received fantastic customer service from both Charlie and John Watson, our finance manager. It was actually a very enjoyable experience! I highly recommend working with Charlie when you are looking for your next car.
Rgerber
Apr 24, 2013
Peter was great to work with and made everything easy. I will definitely recommend him to friends looking to buy a Honda. Looking forward to my next Honda purchase.
Cesely
Apr 23, 2013
Christopher was very knowledgeable and very nice. He wasn't pushy, and clearly had our families best interest in mind. I would highly recommend him.
JoFarmer
Apr 23, 2013
This has been one of the best car buying experiences I have ever had. They had a great selection and the staff was very knowledgeable.
twfrance
Apr 22, 2013
Jim was extremely friendly and knowledgeable. As an owner of a 2009 Pilot I had many questions about the differences and Jim had all the answers in spades. I was extremely happy with the process, the price and the 0.9% financing. All around experience solidifies my reasons for driving Honda and purchasing from AutoPark Honda.
markdog333
Apr 22, 2013
Craig was great to work with when purchasing the vehicle. He showed us everything that we were interested in saying, he took the time to go over multiple financing options with us. His help made the decision making process easy.The financing process with Vinny was quick and painless.
Josephson
Apr 21, 2013
Jon was great. So helpful and made the transaction painless. Vinny in finance was also very helpful and we enjoyed working with both of them.
RJC2013
Apr 21, 2013
Michael Kennedy could not have been more professional and knowledgeable about the CR-V that I purchased. He took the time required to make the commitment to this vehicle and I am happy to have worked with Michael. Absolute A+ experience and I would recommend Michael to any of you who are considering purchasing a vehicle from Honda Autopark in Cary, NC.
Lynn_Rosende
Apr 21, 2013
My husband and I went to Auto Park Cary and met with Craig about 11 months before the purchase last week. We were trying to decide between the Honda Pilot and another SUV. My husband received orders and was deployed to war shortly after our visit so we decided to wait until his return for the purchase. I had almost forgotten about the visit when I received an email from Craig 11 months later asking if we were still interested in the purchase. I was extremely impressed with Craig's follow through and polite customer service without seeming intrusive. His ability to maintain contact with us sold us on purchasing the Pilot. He was also intuitively knowledgable about Honda and what the purchase had to offer, even in comparison to other like vehicles. Craig sold me on Honda. He made me feel like, and I do believe this, I was dealing with an honest person who cared about our purchase. I will send people to him in the future and if I ever buy another vehicle I will go back to Craig again and again.
UFSmeatman
Apr 21, 2013
It was nice to work with a Salesman who Knew his product, I had been looking to buy for several months and visited many dealerships of many makes and models. I once had a Salesman call me back and tell me he had figured out how to make the seats go down a week after my visit. Ali knew his product and was respectful and made the buying experience enjoyable. I will call him before anyone else the next time I am looking for a car.
mlwh64
Apr 19, 2013
Chris was great. He was very patient as we installed our rear facing car seat and then tried out every seat in multiple cars to make sure it was spacious. We took extra long test drives so both my husband and I could make sure we liked driving the car. Chris was very laid back, knowledgeable, completely trustworthy, and very helpful. He went over and above in customer care when he called to get us a quote for the iPod connector we talked about having put in the new (used) car while we were talking to the finance guy. Highly recommend working with him.
acrighton
Apr 18, 2013
Peter was very attentive and answered any and all questions we had about our new CRV. Allowed us time to review all details and took time to show us the features of our new car. We particularly like the 'no hassle' buying experience.
matthewadams76
Apr 17, 2013
I called this dealership to get some information on new and used cars. I spoke with Barbara Yarber and she was very helpful. She gave me her cell in case I had questions later. I went in to see a vehicle that evening and she was great. She arranged for my wife to drive the vehilce for a few hours the following day which was really helpful as we were able to see that we really liked the car and that it would meet our needs.
lejones110
Apr 17, 2013
Tim was very helpful with assisting me in my purchase. He was thourough and knowledgable about the cars, explaining everything so that I could understand as well as answering all of my questions with great detail. He was enthusiastic about what he was saying and made sure I was taken care of and got the best car for me. I never felt like I was getting played by a salesman, and he honest opinions and information about everything. I would highly recommend Tim to anyone, and in the future he will be the one I go to for a car purchase.
troublepuppy
Apr 16, 2013
I would highly recommend working with Ferrante Campbell. He was courteous, professional and extremely helpful. We went in expecting the typical lengthy haggling experience and were pleasantly surprised by our experience with AutoPark Honda.
mep0518
Apr 16, 2013
Christopher was an amazing car dealer. He was very knowledgable about the product that he was selling. You could tell that he supported the product that he was selling since his own family owns many Honda's. Also, I enjoyed this experience because he was not a pushy sales person. He did not repeatedly call me asking me about my status on buying a car. Christopher showed me the Honda CR-V and took me on a test drive. He then asked me for some of myt contact information, but he did not call me or email me. He waited until I was ready to buy a car and at that time I called him. I could not be happier with my experience or my new car.
cehimes
Apr 16, 2013
Everyone was truly gracious. I had two cars to trade and the decision would have been easier in my case if I had learned about the maintenance contract before the deal was struck. Also, I would have liked the information about the loan explained more thoroughly; ie could I have saved fees if I had done my own financing and just brought you a check.
AnthonyMarkham
Apr 15, 2013
great interaction with all staff, but I truly feel as if I could become friends with the saleswoman. Hard working, welcoming and truly a pleasure. Not a high pressure environment, and will use their facility for repair needs as well.
maryanncola1
Apr 13, 2013
My car was 16 years old and I was dreading the process of buying another car. I choose to lease as it seemed a better option for me at this time. When I was going into the showroom at AutoPark, Jim approached me and asked if I needed help. His expertise in finding me exactly what I wanted at a price that was within my limited budget was so much more then I ever expected. 16 years ago I had the same experience when I purchased my former car at Autopark Honda. Isn't great to know that you can count on a consistent experience and specialized sales people and managers who continue to provide such excellent service. I am hooked for life!
shannie178
Apr 13, 2013
Loved our whole experience. Jim was great, very knowledgable and friendly. Vinnie who went over our paperwork was also great. Will never shop elsewhere again.
nsalter
Apr 12, 2013
Peter was great to work with, he was never pushy, and he answered all our questions. My husband and I had already been to several dealerships and this was by far our best experience. Peter even stayed until midnight as we worked out the financing and helped us understand some of the car's features after we were done with the finance guy. And not to mention we got a great deal! I would definately recommend Cary Autopark and Peter to anyone looking to buy a Honda.
klkristilee
Apr 12, 2013
Jim was great to work with and very efficient. No haggling just great customer service. i am not a patient person when it comes to the car buying process and he was very considerate of that!
wendysaccount
Apr 12, 2013
Mark was great to my husband, my son, and me - even though we bought a used Scion instead of a Honda. He acted as if he had all the time in the world to spend with us and answered every time I called happy to help me. I will recommend Mark and this dealership to others.Thanks!
bethcwilson
Apr 12, 2013
My husband and I recently purchased a new Accord from Jim Cirimele at Cary Autopark Honda. It was the most pleasant car purchase process I have ever been through. I only wish I could buy another one!
AprilRussell
Apr 12, 2013
Kain was great! Our best car buying experience yet! He was very knowledgable and understood our needs. We WILL be coming back. Thank you Kain for all your help!
apennington81
Apr 11, 2013
Our experience at Auto Park Honda was amazing. The process was very quick, and there was no hassle. We got a great price on the vehicle from the start. I left Auto Park Honda knowing everything about my Accord, nothing was left unanswered! Kain definetley knows Hondas inside and out! I will be back for other purchases and will be referring customers!
finnlove
Apr 10, 2013
Kain Schenk went above and beyond to provide excellent customer service during the recent purchase of my Honda CRV. He was knowledgeable, friendly, courteous, and helpful during the whole process. He is not your stereotypical car salesperson. I felt valued and respected as a woman and customer. This is my third car purchase at Auto Park Honda because of their superior customer service and straight shooting when it comes to the numbers. I highly recommend them and especially Kain Schenk.
jmondolf
Apr 10, 2013
Sales person, Eric Rainey was very friendly and helpful in determining which vehicle met our needs and price range. The purchase took more time than expected. Eric did a good job keeping us engaged in the process. I would recommend this young to anyone interested in purchasing a vehicle.Jim M.
mtb0907
Apr 10, 2013
Jae Kim was wonderful to work with. He did not pressure me at any point and answered all of my questions timely and professionally. I will gladly work with Jae again for future car purchases.
gbradleync
Apr 10, 2013
We had a very positive sales experience with Ronny Davis at Honda Cary,. he was on time, informed , polite, not pushy and did what he said he would do.It was a very good experiencegary
lcolwell
Apr 10, 2013
We had purchased a new Honda Odyssey and were very pleased with our experience. We worked with Ali Akkan and he was very pleasant and knowledgeable. We felt very comfortable talking with him and discussing different options.
brob19
Apr 9, 2013
Fantastic experience. The entire process was very easy, everybody was very friendly and I got a great deal. I would definitely recommend this dealership to others.
Tdtj6263
Apr 9, 2013
JIm is very professional and his service is excellent. This is our 6th honda that we have purchased and three from Auto Park Honda. Great service and friendly staff. We will recommend Jim to all our friends!
bweronski
Apr 9, 2013
From the moment we met Malik, he was very professional, very knowledgeable, friendly and listened to us. He didn't waste our time trying to sell us on things we did not want. He was very helpful in getting the best price for our trade and getting our payment as low as possible. We were extremely happy with this experience and would return there for future purchases.
krisl
Apr 9, 2013
Jason was knowledgeable about the vehicle, he answered our questions and if he didn't know the answer he found out. Very pleasant to work with.
AlexandriaPappas
Apr 9, 2013
Jeff was an amazing salesman! Upon making our appointment I had asked him so many questions and he had no issue answering them promptly. When we went in for our appointment Jeff was kind, and helpful; always asking if we need water or anything else. Jeff also didn't think I was strange when I was going through his customer profile book and I rearranged all of the pages to be in date order. When we purchased our car they didn't have the style that we had wanted and Jeff told me that they would have it by Monday or Tuesday. Of course when Monday morning rolled around I messaged Jeff to give me any details. I received a message Monday night that my car was in! When purchasing my car the wheels in my Fiances head were spinning while looking at the new accord! I know we will be back to purchase an accord from Jeff!
tazman37
Apr 9, 2013
We were handled in a very friendly non pushy style. All questions were answered in a straight forward manner and the whole pricing sheet was on the computer and shown to us. I would recommend both Ali and Atuo Park Honda to anyone.
LongNguyen
Apr 9, 2013
Peter was knowledgeable relating to features on the new models as well as older models for comparisons. He was courteous and allowed me to test drive different models when I was undecided on any particular model. He continued to work through his lunch break in order to hand me the new car when I was in a hurry. He's an excellent sale representative.
Cindy May
Apr 8, 2013
Ferrante was very knowledgable and very patient while I made my decision. Very friendly and courteous. Would highly recommended him to my friends. Thank you
hoey6814
Apr 8, 2013
I went to the dealership with a pretty good idea of what I was looking for and how much I was willing to pay. I received excellent service from a salesman by the name of Tim Nelson. He was very personable and knowledgable which made my experience all the more pleasant. I will definitely recommend both the dealership and Tim to anyone that is in the market for a new vehicle.
mgammill
Apr 8, 2013
My experience purchasing my new Honda CRV well exceeded my expectations. Mark Yingling was wonderful! He was knowledgeable beyond words and also kind and patient with me, and he helped me find the perfect car. Thanks, Mark and Autopark Honda!
rbrockman3
Apr 7, 2013
Malik was great to work with. He made the process smooth and easy. I would recommend him and the AutoPark Honda team for anyone looking at purchasing a new Honda.
figment56
Apr 7, 2013
Mr. Cirimele was helpful in every way, and very courteous, as well. I found his demeanor pleasing, and his knowledge of the automobile was very helpful.
Cmherbst
Apr 5, 2013
Michael was very helpful in my vehicle decision. He went over the benefits of the different models and helped me to determine the most suitable vehicle for my lifestyle and needs. I did not feel pressured at all in my decision.
rsdavis
Apr 4, 2013
Jeff was very friendly and helpful without being pushy. He gave great customer service. He was very knowledgeable about the cr-v that we purchased and we received answers to all of our questions. Although, I had already driven a cr-v at another dealership, Jeff offered to let me test drive the car again so he could explain all of the different features and he was also very patient while I tried to decide which color I wanted. I really appreciate that he didn't make me feel rushed or that I was taking too long to decide. It was a great experience working with Jeff!
VasanthRaghavan
Apr 3, 2013
The customer service was great.Jae Kim was very helpful and friendly, and readily responded to all queries I had, either on the phone,or via e-mail. He was very patient with all our questions and shared his knowledge about the car. I will definitely recommend the dealership and the sales executive to other prospective customers. Perhaps I could have purchased the same car for a slightly lower cost , but the pleasant experience I had working with the team at autopark honda, helped me overrule this decision, and I am very happy with the overall experience.
MichaelSmithNC
Apr 3, 2013
Autopark Honda, and Leith in general, is the only dealership I intend to do business with, The people were great and the buying process was painless.
bellison1
Apr 3, 2013
We had been looking for a new van and decided to take advantage of internet sales channels. Our experience showed that most dealers would give you a low price and then tack on a lot of "extras" once you got on the lot. That wasn't the case with Auto Park Honda. The price they quoted was the final price! Caitlin was very helpful and responsive on the phone and Jon was terrific once we got to the dealership. We will definitely recommend Auto Park Honda to our friends!!!
saehee
Apr 2, 2013
Jim was so nice. Jim was referred to us by a friend and i will refer him to friends who are looking for a car.
chrisandjudy
Apr 1, 2013
We enjoyed working with Jim Cirimele at Honda Auto Park. Jim was courteous and very knowledgeable about the Honda cars. He showed us step by step of how to program our Civic to our specifications. If we are ever in the market again for a Honda, we will ask to work with Jim.
timurdi
Apr 1, 2013
jeff fisher went above and beyond to work the best deal for me, it took days but he worked diligently. I am happy and did purchase a new 2013 EX-L
lemondop
Apr 1, 2013
This was the first time I have purchased a car from a dealership, so I am not sure if this is typical dealership procedure, but I loved how Autopark Honda took care of all the minor details for me. They handled my tags, set up my loan, and contacted my insurance company.
chandlerwallace
Mar 31, 2013
I had a wonderful experience with Jeff Fisher at Autopark Honda. The car was everything I had hoped for, and Jeff helped us get a great deal that matched my budget. I'm so glad I visited Autopark Honda that day!
PriyaTilva
Mar 31, 2013
The service provided was great and would definitely recommend the dealership to family and friends. Jim Critzer and Jeff Fisher provided us with a great service.
chientran
Mar 30, 2013
FRIENDLY CUSTOMER SERVICEGREAT PRICETRANSPARENT SALE PROCESS The assigned salesman, Eric Rainey, was extremely helpful throughout the the visit. Although we planned a visit at another Honda dealership, my son and I decided to strike the deal with the Auto Park Honda because of all the reasons given above and the unconditional support from Eric Rainey.
bradwperry
Mar 29, 2013
I will start by saying that my experience with Autopark Honda was a good one prior to taking delivery of my new purchase. My wife and I went to Autopark Honda to look at used Pilots to replace our Buick Rendezvous. They were the closest Honda dealer and after researching, we found their prices listed on the internet were competitive.Sunday, March 24th, 2013Salesman Jason Hill greeted us as we were looking at a vehicle in the showroom on. We told him we were interested in used Pilots and he led us to them. He took us out on a test drive and although he was not admittedly knowledgeable with Hondas as he was just starting at Autopark, he was friendly and courteous. After the test drive we had to leave to pick up our daughter and he also had other customers to help. We said we would be in touch. After picking up our daughter we visited a few more dealerships in the area.Monday, March 25th, 2013After more research, we decided to narrow down our search to a few Pilots at Autopark Honda. I contacted Jason on Monday and said we would like to test drive a couple more Pilots. Jason was very helpful and guided us on 3 more test drives. We told him were interested in 2 of the vehicles and that we should get our Buick appraised. We scheduled the appraisal for the following day.Tuesday, March 26th, 2013I brought my Buick to be appraised and was prepared to make an offer on a vehicle. After the Buick test drive was over, I sat with Jason and we negotiated with the mysterious manager on the computer screen. I will say that I purchased my VW Passat at Frema Motors a few years ago where this tactic was not used and my experience was a much better one. However I had some fun with this method of negotiating and settled on what I thought was a decent price. Not a great one, but one I could certainly live with. I paid my $500 deposit and we arranged delivery for the following day at 5PM as my wife needed to be there to sign off on the Buick title. During this time, the topic of financing came up and I mentioned that I secured financing with a bank for 2.09%. Jason said that he didn't think they could beat that and we left it at that. Also we had mentioned that we would like to get roof rails for the Pilot at some point and I jokingly mentioned that I forgot to add that to my negotiations.Wednesday, March 27th, 2013I began the day excited to pick up my new purchase. In the morning I received my approval letter from Bank of America for my financing that included instructions for the dealership. I assumed a dealership like Autopark Honda would know exactly what to do with the letter I received. I did however decide that if I faxed it over to them before we arrived it might help speed things up. I contacted Jason about sending it over and also if they had any roof rails in stock. He called me back later in the afternoon saying one of the banks they deal with was Bank of America and that they might be able to beat or match my 2.09%. I said that I might be interested if they could beat it but since my mortgage is with Bank of America, I would rather keep a single login to pay monthly bills. I also found this odd since I know that dealerships receive compensation for selling financing products, so why would Bank of America want to make less money in the end? Jason, after checking with management informed me that I would still end up dealing with Bank of America after applying for financing with Honda. He sounded rushed and was pressuring me for the first time. I did not expect to get a better rate but since I was going to stay with Bank of America, I decided to apply. I received a phone call from a very enthusiastic Jason a little while later stating "Congratulations, Mr. Perry! We matched!. I was not all that thrilled of course since it didn't help my situation at all. I did however realize that it likely helped Jason, the finance manager and Autopark Honda as a whole. For Jason I figured it was merely a pat on the back but for the finance manager, I figured it helped his compensation in some way through commissions, quotas, etc.. My plan then was to; in a- I did you a favor, how about you do me a favor -way, ask about getting the roof rails installed on my vehicle. I was also going to mention to them that it would go a long way in convincing me that I should bring my Pilot there for service. In fact, I already bring my VW Passat to Autopark's sister company, Leith VW. But, I never even got a chance to mention the loyalty part.I met my wife and daughter at Autopark Honda at 5PM. We asked for Jason and he came to greet us and he asked if we would like to get started. We all sat down at his desk and got started with the paperwork. He pulled out financing forms and at this point I indicated to him that since I would do Autopark Honda a favor and use their financing, maybe they could help me out and install the roof rails. I was also going to mention the loyalty thing but Jason quickly became offended that I asked about it. We then began to argue about the fact that a dealership profits from selling financing plans. He was also afraid at this point that I was going to walk away from buying the Pilot. I quickly informed him that was not my intention and that I wanted this vehicle. My wife then returned from getting a drink and cooled the air a little. My thought at this point was Whatever, let's just get this done. Jason informed me that we needed to provide references for this new application. Since I earlier sent my approval letter in hoping that it could speed up the process, adding more time for this financing application that - I DID NOT NEED - bothered me. So my wife and I mentioned that we should just use the financing I had already secured. Jason then began to try and confuse the situation by REPEATEDLY telling me that it was still Bank of America and it really didn't matter. I was visibly upset and Jason just said Im just trying to help you out Mr. Perry. Im not sure how this was helping ME, the customer. I was really not in the mood at this time to help Autopark Honda by using this financing but Jason INSISTED it was the same thing since it was Bank of America. I also knew at this point that I was not going to purchase any added coverage during my session with the business manager whether I should or not. I reluctantly allowed the financing application to proceed and could not wait to leave. After waiting and waiting for the application, the paperwork and insurance details to be worked out, I started to calm down and was ready to just smile and leave happy about my new vehicle. Imagine being happy about making a vehicle purchase?We then met Rick Sider the finance/business manager for the first time and sat down with him. I knew what was coming from Rick - "I'll get you out of here quickly but first I'll try and sell you something". Although, I knew there was no chance I would purchase anything from him, I allowed him to try. I declined all coverage plans and started to sign some paperwork. After the paperwork was signed, I asked Rick about the payments to Bank of America and if I will just login to their website like I do for my mortgage or would I be logging into a Honda website. He then looked at me and said "Oh, this is with Wells Fargo", which was not pointed out to me by Rick when I actually signed the finance papers. WELLS FARGO? I almost spit water out of my mouth. I nearly lost my cool right there but thankfully my daughter, while not in the office, was still around and I did not want to embarrass her or my wife. I expressed to Rick that I was told this financing was with Bank of America and that I would be able maintain both of my loans with them. He replied Oh, so its a convenience thing? He then proceeded to insult my intelligence by suggesting ways I could pay my bills automatically. There was no apology. There was no "let me get someone here to figure out how this could have happened". Just a quick, "oh it doesn't really matter, let's go shall we?" He even mentioned that I could just refinance with a little laugh and smirk! I'm pretty sure that I would not get the same rate if I refinanced. With all the paperwork completed and no more sales for Rick, he was eager to get me out the door. I was very upset at this point but managed to stay calm. As I was gathering my belongings and paperwork near the doors to leave, it somehow occurred to me that I hadnt received my refund for my $500 deposit. I asked Jason about it and he asked Rick. There was no apology from Jason and Rick asked for my credit card. Rick came back with my receipt outside while we were eager to get out of and I awkwardly signed the receipt with a bunch of other stuff in my hands. Im pretty confident that had I not remembered the lack of refund, I would never have seen that $500 again. My wife and daughter drove away in the new vehicle and I got in my VW and finally let off some steam. I shouted a few profanities out loud and swore that I would never return to Autopark Honda again!To be repeatedly lied to about the bank and brushed aside by a business I just closed a deal with infuriates me to no end! Rick got what he wanted; another finance customer and another deal closer to his quota. Jason was likely reprimanded initially for not getting me to apply for financing when I faxed my approval letter, but was now congratulated for pulling it together, which easily explains his over enthusiastic phone call to me that did not help me in any way.The way in which this happened after a deal was reached shows the true colors of at least some of the people at Autopark Honda. It shows the lack of integrity and professionalism from businesses that I and many customers appreciate to do business with. I will not be returning to Autopark Honda, nor will I be recommending their services to anyone I talk with. Unfortunately this is also making me reconsider my relationship with Leith VW, to whom I have given several thousands of dollars for servicing my Passat. If only Frema Motors, a dealership with an outstanding reputation for customer service, were a little closer to Cary.UPDATE: I received an apology 5 months later from the Loyalty Manager even though this review was sent to the general manager when it was written. I also updated the review with the employees I dealt with.
Peanut58
Mar 29, 2013
Jason was great to work with on the lease of the CRV-EX we just got. I think he and Glenn worked hard to get me the best trade in amount on an older model Mercedes to make this possible for me. He took me on quite a few test rides in various models so I could compare them and get the best one for my needs. He was very friendly without being pushy. Enjoyed working with him a lot.
jbroussrd
Mar 28, 2013
I was in need of a new car and I couldn't have asked for a better experience. Jim Good sat down with me, went over what I was looking for and got me the best deal possible. I had gone to a few other dealerships but Jim took the time to ensure I got what I wanted and he exceeded my expectations. Jim made the experience fun and easy for me. I would recommend to any of my family, friends or customers that they go to Auto Park Honda and seek out Jim Good for their next vehicle.
srharper
Mar 28, 2013
I had a great experience with Barbara, and got a great deal on my trade-in. I was going to look at other options, but decided to go with my first choice. I bought my car minutes after being on the lot, and didn't feel the need to look anywhere else! I'm happy with my purchase and was very pleased with the service I was given.
klg0423
Mar 28, 2013
Best experience at any Honda dealership. This sales rep Barbara was nice and knew exactly what I was looking for! I would recommend buying a used car here to anyone in the Raleigh - Cary Area.
soles1121
Mar 28, 2013
Thank you for the great service. Everyone we worked with was a pleasure. They got us in and out very quickly. We got exactly what we wanted. Thank you!
ganliu
Mar 27, 2013
He is really nice and patient with customers and of course full of energy. I believe that he is one of the excellent employees there.
robenatee
Mar 27, 2013
Jeff was very nice, kind, efficient, and knowledgeable about the vehicle that I was inquiring about. He did everything in his power to make sure I knew the ins and outs, the major and even minor details associated with the CVR. He answered all questions I had and worked very hard to make my car buying experience a good one. Jeff was kind enough to preset my Bluetooth with my kinds contact information, since I told him I was not the best at new electronic gadgets. He called me to see how the car and I were as well as made sure I had all of his contact information in case I had questions in the future. Thank you again, Jeff. Robbin Taylor
ajj13
Mar 26, 2013
The thought of purchasing a new car was one I dreaded, partially because I loved my old car and partially because I expected the car buying experience to be...well...miserable. However, my experience was anything but miserable at Auto Park Honda. And it all started with my sales person Ali.As soon as Ali approached myself and my friend in the lot, his warm smile and friendly demeanor put me at ease. He inquired about my needs in a very non-pushy way and made me feel comfortable. He was able to give me a great deal of information about the Honda Fit without coming across as pushing the car. The Honda Fit was not on the top of my list of cars I was considering, but Ali discussed the pros and (few) cons with me in a logical and helpful manner. Most of all though, Ali was a genuine person who laughed at our jokes and didn't treat us as just customers, but as people. Ali was honest and upfront and really made me feel that he was on my side and wanted me to have the best experience possible.I left the dealer the day I looked at the car I ultimately purchased to check around. I found all of the information that Ali relayed to be true and reliable. He was accessible when I had a question after I left and it was clear he was always willing to help out. Not once did I feel rushed, or pushed into anything with Ali.I just can't say enough about what an excelled experience I had with Ali as my sales person. I have had the car for only 2 days but have been telling anyone who will listen about how great Ali was. I am 100% certain that Ali is the reason I purchased the car when I did. I wasn't fully prepared to say good-bye to my old car, but I knew I was in goods hands with Ali, that he had my back for a good deal, and that I was making the best choice.Auto Park Honda really has a gem in Ali. I look forward to getting my car serviced at the Auto Park location and stopping in to say hello from time to time. He just is that nice of a guy. Something I never expected at a car dealer. Thank you for your help and for helping me get a great new car to enjoy as much as the last one!
argossy
Mar 26, 2013
Excellent dealer with great salesman and great price. Salesman is really experience with business and they did great for helping me with getting the best car and best price in the area.
kathryninglis
Mar 25, 2013
I had a great experience at Auto Park Honda. I found the environment to be welcoming and comfortable. Kain was very patient and answered our many questions!I also appreciate the free coffee and snacks!
Mm64634
Mar 25, 2013
I did purchase a pathfinder Holston was very easy to work with. He helped get the deal done and helped with our trade of our minivan
aaafinan3210
Mar 25, 2013
Mr Holston Oliver is a nice and helpful salesman. He took his time to go through things with us and make buying car unforgeable experience.
LSaravanan
Mar 25, 2013
The sales agent gave me a good price without too much of going back and forth. They were accommodating my needs and even provided a lower interest rate financing than what my bank offered. Overall a nice experience, will definitely recommend it to others.
Bethany1
Mar 25, 2013
Of course at a car dealership, everybody is lurking outside waiting for anybody to pull up. I was hesitant for anybody to approach me but I was fortunate to work with Barbara at Autopark Honda. I needed a car in a very short amount of time and Barbara exceeded expectations from the moment I stepped on the lot till I was driving off the lot in my brand new Honda Sport. She was never pushy but let the vehicle sell itself by being very knowledgeable on her inventory. I genuinely felt Barbara wanted to see me happy. Kudos must be given because she kept me living within my means yet I left with a brand new car. Barbara even took the time to stay late so I could test drive my new car knowing I was on a time crunch. As a whole I couldn't have asked for a better sales rep! If you're looking to go to Autopark of Honda...ask for Barbara!! On the other hand, Vinnie is the finance man and a first class one at that. He presented me with all the information I would need to know to make an informed decision. He did not push any sell on me. There is something to be said about that in a car dealership. Barbara and Vinnie and made the experience!
DanaBryant
Mar 24, 2013
Christopher Kenny was by far the best salesperson I have ever worked with. He was friendly and really cared about what I was looking for in a new car. I recommend him and would again like to thank him for all his hard work.
tblank
Mar 23, 2013
Jim was efficient, friendly, honest & an active listener. I got exactly what I wanted with no extraneous pressure or dubious sales tactics. Just an allaround nice guy!
PattieMintz
Mar 22, 2013
Wow, Barbra was get and I was shopping for my son Bobby. He came with me the first time meet Barbra and he said I like her a lot she cares and is not a pushy salesperson. She always listened to both of us and she found what we wanted and needed. What a great sales person and I feel I have a new friend. Thank you
ak1987
Mar 22, 2013
Ali Akkan was an excellent sales representative who sold me my first Honda. I would highly recommend him to others and I had a great experience overall.
tslade
Mar 22, 2013
The sales agent and managers worked very well and hard for me to get the car price where I needed it to be for the payment that I wanted.
jryang2000
Mar 22, 2013
He tried hard to make the deal happen and to make me happy, at the same time. I do appreciate the help, knowledge he showed to me.
MariMatt
Mar 22, 2013
This was my first purchase of a luxury vehicle. I had a preconceived notion of how special that experience is supposed to feel. I expected to forfeit that experience buying used from a Honda dealership. I am proud to say that I was incorrect. Barbara was very professional and well informed of the vehicle she was selling. I believe she firmly grasps the concept that she is selling an experience to prospective car buyers over simply selling a product. When people start to ask me about the new car I purchased, I will recommend her and Auto Park Honda with high praises!
jpacy04
Mar 21, 2013
i enjoyed working with Graig he was friendly , helpfull , well educated on the product . I like dealing with aoutopark honda thier was no games and no pushy sales made for a pleasant experance . Thank you
sillyrequest2013
Mar 21, 2013
The experience was better than any previous ones I've had when purchasing a car. Very friendly salesman, not pushy, and very knowledgeable about the vehicles.
HollySpringsLC
Mar 20, 2013
I had a fabulous experience working with Jae Kim at your dealership! He is extremely helpful, explains everything carefully, and is a pleasure to work with. I am so impressed with your dealership, with your staff, and with the great deal I got on my beautiful new car. I highly recommend AutoPark Honda.
jin1981
Mar 20, 2013
I recommend Jon Choi for all your vehicle needs. He is knowledgeable and understand we need and wants. Also vinnie for finance the best place to buy car Thanks Jon
Chris.hunter92
Mar 20, 2013
Great sales manager will get you the deal by any means necessary! Great with warranty offers and getting you the coverage you need to keep the car looking great and in good health!
pwcash
Mar 19, 2013
I was in and out very quickly. Everything was explained very well about the purchase. I would recommend anyone to visit this dealship. These is my 3rd vehicle since 2010 that I have worked with them on.
lx11
Mar 19, 2013
very family like salesperson, friendly and respectiful. also helpful on the choice we have. very happy with his services. highly recommanded. also very knowledgebal with the car new functions.Thank you very much!
MelodyMorris
Mar 19, 2013
From the first person I spoke with to the last, everyone was extremely customer service oriented - very friendly and all about meeting my expectations. My paperwork was expedited as smoothly as can be with minimal wait time. Everything was explained thoroughly in the finance office, in sales, about services offered and the GM even came out to speak with me and shake my hand. This is a top notch dealership and I will certainly recommend Autopark Honda of Cary to friends and family, co-workers and anyone I know looking to buy a vehicle. This is my first Honda and already I am sold on the quality, comfort and smooth ride that is evident everytime I drive my new Accord. This experience was the best ever for me in purchasing a vehicle.
pattymcgaffagan
Mar 19, 2013
I couldn't be more pleased with the service from Mr. Gazzard. He was personable, honest and helpful. I highly recommend this dealership. I have purchased two automobiles from them and both times the experience was good.
dreisland
Mar 18, 2013
I had a great experience at Auto Park Honda in Cary, NC. Ali was a genuine friendly salesman that met all my needs. I will refer family and friends to Auto Park Honda in Cary and will definetly recomend Ali Akkan!
sscross
Mar 18, 2013
I enjoyed selecting my new car and was satisfied with Honda dealer's professionalism and service.I will definitely recommend to my friends.in the future.
petergalluzzo
Mar 18, 2013
Jon explained leasing in terms we could understand. He was very helpful and no pressure. He explained each option and let us drive a few choices. Thanks!
snasar
Mar 18, 2013
Peter Gazzard was my sales person. I found him courteous and very willing to offer me assistance. I think he may be one of the best sales person for the dealership. He also very willingly assisted me through a little mishap without any significant issues. Overall the dealer ship experience was good, but working with Peter Gazzard was just plain and simple joy. I will recommend him by name any time and will buy from him again !!
VikramRenganathan
Mar 18, 2013
Excellent customer service by Jason Hill. He was patient as we were going back and forth on the color choices. The dealer rebates were good. They stayed late to complete the purchase.
JoeGallo
Mar 18, 2013
When I first meet Jasson we discussed what I wanted and told him that the deal would be all about the numbers. Jason took over 4 hours to show me new cars and test driv them. I couldnot say enough about how well I was treated by Jason, he was very professional and helpfull
brownie1132
Mar 17, 2013
I felt it was a wonderful experience. It was very low pressure. I feel that Barbara was very helpful and worked hard to get us what we wanted and the price we wanted to pay. She was very helpful during the whole process trying to give us the best deal and make the experience an easy and successful one. I would recommend her to other and hope to work with her again. We were very happy with her low pressure approach since car buying can be a stressful experience.
mmazlou
Mar 16, 2013
All the agent especially Mr. Jim Good were great in helping me there to choose and finalized my business. also the financial manager. The banking confirmation was a slow though and I think they should improve their system and services for foreign international customers.
pattifrancis
Mar 16, 2013
Jim found out what I needed, where my price range was, and took me to see those vehicles. He was not pushy and answered all my questions truthfully. I never felt trapped by sales pitches, just felt like he knew what he was talking about and shared his knowledge with me. Enjoyed the test drives as well. Thank you.
rncox73
Mar 15, 2013
This was my third Honda purchase from Autopark Honda. I was very happy with the service and price. I'm happy with Hondas and this dealership.
manoharmodem7
Mar 14, 2013
-Great Customer Service- I say it because, when we had to wait for the paper work on the day of buying, had to wait a long time. So, Ronny was so concerned about us and helping us understand how to use a new vehicle and other important stuff that i got to do once i buy it. -He always spent quality time when we had to discuss about the car selection. - He is a cool guy who just makes us feel comfortable with his way of talking when ever we go to the showroom.- I couldn't get a better price even with the banking service like DCU, because of my less credit scor. He helped me get a better APR.-My overall experience working with them has been great. I strongly recommend this guy.
gregthompson
Mar 13, 2013
Christopher was engaging, knowledgeable, patient, and very professional. He understands his product and all the features available among the different models. I would heartily suggest that anyone looking for a new Honda should ask for him by name!
jtroutman
Mar 13, 2013
We bought a Honda Pilot just before Christmas in 2012. Jim Critzer was our salesperson. I cannot say enough about the excellent service he provided me and my family throughout the process. He was professional, patient and caring. Most of all he worked very hard to get us into the car we wanted at a fair price. Thank you so much Jim!
BenGraff
Mar 13, 2013
Got a fair price and a great car. Jason was very helpful and extremely prompt in getting the job done for me. I would not hesitate to refer a friend to this dealership or Jason.
Kenkvanvig
Mar 12, 2013
Peter, and all of the administrative staff, too, were very nice, very helpful & courteous, and knowledgeable about the cars we asked about, drove, and eventually bought. This is now our second purchase from this dealership, and we would unhesitatingly recommend them to anyone looking for a new Honda.Ken & Edith Kvanvig, Cary, NC
rhopp2144
Mar 12, 2013
Christopher was a great salesman and worked hard to get us where we needed to be in our trade-in. Definitely recommend Autopark and ask for Christopher!
jcanders
Mar 12, 2013
Jeff was of great help. He put a lot of time and tremendous effort into ensuring I had a great experience purchasing a used honda.
Honda3331
Mar 12, 2013
Jim was a pleasure to work with. I personally cannot imagine a better experience and Jim's product knowledge is second to none. He worked hard to get me into the payment that I wanted. He really represents Honda as an exemplary sales professional.Thank You Jim!!!!
rickjereb
Mar 11, 2013
Jeff Fisher is a fine young salesman who worked hard to accomodate my needs. He has a very bright future and I would be happy to buy another car from Jeff. The head manager of the dealership and the service manager introduced themselves to me personally. I am a very satisfied customer.
crystalq1
Mar 10, 2013
I would recommend Barbara Yarber as a sales rep to all of my friends and family!! She did everything possible to help us!! Great experience!
Abigaildortch
Mar 7, 2013
Great place if you are looking to buy a car. Craig was on point and he help me to get what I wanted and I am very graceful
zanemarkson
Mar 7, 2013
This dealer offers competitive prices and the sales consultant, Jim Cirimele who I worked with is very nice and patient. Jim took care of a lot of detailed issues for me and I had a very comfortable purchasing experience.
linzoid61
Mar 7, 2013
I had a great experience with this purchase. Tim was very helpful in getting the deal done and I would recommend him highly. We worked through determining the vehicle price and trade-in allowance to where we were both pleased. I would use this dealership and Tim for any future Honda purchases.
moetki
Mar 7, 2013
I drove a 2003 pilot for 10 years. It was a fabulous, reliable vehicle. So, when thinking of replacing it I really didn't want to look at anything else.I did and the pilot won me over once again. Christopher Kenny was the perfect sales person. He respected my time line and was alwaysdelightful to deal with. I would recomment the dealership and Christopher to anyone.
kimstrickland
Mar 5, 2013
The experience was very good. Peter was very pleasant to work with. Much better experience than my last trade at another dealership. He is still working with me to get the headrests that were missing upon sale. I am very glad that I chose Autopark Honda and very very glad that Peter was there to make it a great experience. I also worked with John on the financing. That was also a very good experience. I got the impression that they worked as a team. And last note Carl also touched base with us during the sell.
tadhw
Mar 5, 2013
Tim was fantastic to work with and made our experience an exceptional one. He is knowledgeable, helpful, honest and professional. I'd give Tim scores of "10"! We will gladly recommend Tim and Autopark Honda to others.Thank you.
jpbrafford
Mar 4, 2013
What an amazing car buying experience. I knew I wanted to buy a new Civic, but I thought I would have to haggle, and fight against the dealership to get the best price. Boy, was I wrong. Every step of the process was smooth, easy, and comfortable. From the time my husband and I walked in the door, to the time we left with our beautiful new car, I felt like a VIP. You already know that Hondas are excellent buys for looks, resale value, and reliability. The only question you should have is where to buy one. The answer is AutoPark in Cary. Ask for Jim Cirimele- He's fantastic. In 5 years, I hope to buy another car from him.
clink
Mar 4, 2013
Jeff was attentive to detail and was the professional. He treated me and my wife with respect and always was genuine. I would look to, purchasing Honda again because of the his customer service and the quality of the vehicle.
Ranga1
Mar 4, 2013
I was greeted nicely and the whole experience was very plesant. Jeff was pretty good in handling the whole process smoothly. I forgot my check book at home and he was kind enough to drive to my home and get the check thus saving me a trip to the dealership! I would highly recomend AutoPark Honda!
JPHWessels
Mar 4, 2013
My wife and I visited this dealer (Auto Park Honda) in December 2012 to look at the new Honda Accord 2013. We met Mr. Christopher Kenney in the dealership and told him we were doing research on new family sedans and were interested in the new Honda Accord. He went through the most important changes to the new model in a succinct and informative way and showed us a new model that was on the showroom floor. He also gave us some good material to read about the different models and the standard features that came with each configuration.We subsequently dealt with Mr. Kenney over the course of the next two months during which we made appointments to test drive different models, look at the available colors and options and to talk about the different options to buy the car.During all of this time Mr. Kenney was always courteous, knowledgeable and very professional in his dealings with us. We particularly appreciate the fact that he allowed us to take our time to ensure we make the right choice. We finally bought our new Honda last week and are very happy with our new car.We would highly recommend the services of Mr. Kenney and Auto Park Honda to anybody that is in the market for a new car.
tammyboling
Mar 3, 2013
Jim did a wonderful job explaining all the options and going over how everything worked. It was the best car buying experience I've had. Thank you Auto Park Honda.
hkrovetz
Mar 2, 2013
We went to this dealership for its location. We stayed because the people were friendly and knowledgable. Barbara went out of her way to make sure we were satisfied (and we were).
Leo1202
Mar 1, 2013
Thank you. To recommend everything for me for new car. Very good employee jay Kim John choi. I ll recommend this dealership to my friend
whitakem2
Feb 28, 2013
I met Jon on my 1st visit to Honda AutoPark and he greeted me with a smile. He quickly pulled up a Pilot that we were interested in and we checked out all the gadgets. We testdrove and Jon was very friendly and patient which is what we need with a baby. Jon kept checking in with me but didn't bother me either and seemed to have my best interest in mind.
ehc229
Feb 28, 2013
I went to Auto Park Honda to buy a used Civic and had a great experience. Casey was extremely knowledgable about the cars and was a big help in finding my car. I bought a 2011 Civic and couldn't be happier with the car or with my experience at Auto Park Honda.
ClineElisabeth
Feb 28, 2013
David Washburn was quite courteous and helpful. He answered all my questions about the Civic and a question about the extra finance package I purchased. He was a gentleman and respectful of my age.
twofriend
Feb 27, 2013
We worked with Ronnie Davis to purchase a new Honda Civic. He was very friendly and informative and helped throughout the entire process. It took a little long to finish to deal as we had to wait for the finance manager, otherwise it was a great experience. We would recommend Ronnie highly for your next car purchase.
doncano78
Feb 27, 2013
We were in an out in about an hour Jon Choi is great I will buy cars from the Honda again cause of him!
jbuggs87
Feb 26, 2013
Auto Park Honda and Craig Nachsin were excellent to work with. I traded in my 2010 Accord for a 2013 Accord. Craig showed me all of the features and benefits that the new Accords have to offer and was very patient with any questions. He was easy to talk to and understood what I was looking for. Auto Park Honda has great financing rates and their value surpasses any other dealer! Before I traded my 2010 Accord in I had all my service work done there and the service department is excellent as well. Auto Park Honda and Craig Nachsin are great at making customers feel welcome and do not pressure their customers.
koklol2010honda
Feb 26, 2013
Great experinece, Very accomadating staff. I dealt with Jim Good. He was very postive and answered all my questions. I would defintely return to this dearleship.
fandan90
Feb 26, 2013
Had a wonderful experience with Carl, Jim Good and Eric. Despite a little drama, the overall experience is satisfactory. They are quick and fast in the procedure, and helped a lot.
mjohnston1980
Feb 26, 2013
Jae was very knowledgeable and answered all of our questions precisely. He worked quickly to ensure that we were able to acquire the deal /trade in we were looking for. Jae allowed us the time we needed to discuss the offer and quickly got our paperwork complete. When we picked up the car, Jae was available to complete the final paperwork and we were able to get our car in a short time. We would recommend Jae to anyone searching for a car. He was fabulous!
thr19555
Feb 25, 2013
Jeff was a very effective sales representatives. He utilized active listening skills to find out what I needed as a customer and then sold me the beneifts based on what I was looking for. He was also empathetic in understanding my needs as a consumer
dmbruce
Feb 23, 2013
Charlie and Vinnie were extremely professional and exceptionally knowledable about the CRV product. Both gents worked answered my million questions and end to end got me in and out fast! Appreciate all their hardwork!
ASeiders
Feb 22, 2013
Best experience in purchasing a new vehicle that I have ever had. John is professional and provided me with the product I requested and he stayed focused on my requirements and this resulted in me making the purchase that day.
2013HondaSport
Feb 21, 2013
Jim Cirimele provided outstanding customer service from the time I stepped into the dealership to the time I drove off the lot in my new 2013 Honda Sport. Jim was extremely professional and courteous throughout the process, explaining each step in detail and making it an enjoyable experience. I would definitley recommend Jim to anyone!!
PadmvathySrinivasan
Feb 21, 2013
Ali was very co-operative and helpful in getting the best deal for us. I would recommend him to my friends. Great customer service.He politely listened to all our requests and made sure they are answered.
cacar
Feb 19, 2013
This was my 2nd car purchase at Auto Park Honda. The first was in 1995 and my Honda lasted me 15 years. My purchase in Oct 2012 with salesman David Watson was my most pleasant car buying experience ever! He was finishing his training phase, so we were assisted at times by his mentor Chris Kenney. They both really listened to me, treated me with respect, and I felt I could trust them. They wanted to make a sale, however, they wanted me to be happy, first.After having experienced some previous car buying experiences that were from stressful to traumatic, this experience showed me that car buying could even be fun! David really took time to understand what I wanted, what my needs were, and what my realistic budget was. He informed me of extra options, but did not pressure me.The dealership had a friendly atmosphere, with several people asking me if I was being helped, or if I needed water, coffee, popcorn, etc.They even have some unique enticements a couple days of the week while you're getting your car serviced! I took advantage of the free chair massage when I went in!I have recommended this dealership to friends and will continue to do so. And I can highly recommend David Watson for a pleasant car-buying experience. While I didn't spend as much time with Chris Kenney, I can also highly recommend him. They both seemed to be ethical, interested in meeting my need
naidubabuv
Feb 19, 2013
I had good experience at Autopark Honda except that Honda warranty information was not explained properly and I was kind of forced to buy extra warranty though I have said many times no to it.
mouli26789
Feb 19, 2013
We had an excellent experience in buying the mini-van. Ali Akkan was so friendly and knowledgeable. The customer service was excellent and the price was great comparing to other competitors around. Ali Akkan gone an extra mile to satisfy the customer needs and it was great & easy to work with him.
mariynyoder
Feb 19, 2013
Charlie respected t research I had done before coming into the dealership looking for a specific car. He was fair and did not use pressure to make a sale. He was well informed about the features of the car and explained how everything worked. He had me follow him to the gas station so he could fill the tank for me after the papers were signed. As a single female the respect shown was much appreciated.
jberretta7
Feb 18, 2013
Mr. Cirimele was the perfect professional and a great person in general. He did everything in his power to get me a great price and to watch out for me. He was well spoken and presented himself in a professional manner throughout the 2 days and 5+ different times I came into the dealership. He stayed a combined 4-6 hours AFTER he was supposed to go home for the night TWO days in a row. Mr. Cirimele was very knowledgeable about the various vehicles we looked at and was more than accommodating to my wants and needs. He was also training a new salesman the entire time and his teachings never got in the way of helping me out. Mr. Cirimele was simply outstanding. I would highly recommend going to visit him if you are in the market for a Honda.
roge7463
Feb 18, 2013
The experience at Cary Leith Honda was great. We were quickly welcomed to the store, the salesman understood that we were not buying that day and he followed up with us at a frequency that was not excessive. I felt like he really wanted my business.
Kapass
Feb 18, 2013
I purchased an Accord here 8 years ago and I was hoping for another good experience this time. I was not disappointed! Our salesman, Kain Schenk, was very knowledgable and friendly. No pressure. He answered all of our questions and made it a great car buying experience. I highly recommend Kain and Autopark Honda.
kflederbach
Feb 17, 2013
I bought my first new car with Jae. The best experience all around by EVERYONE involved. From Jae to the finance guy, a wonderful experience. They were polite, answered all my questions, provided great advise and helped me make an informed decision. I felt like I was adequately prepared to make my purchase. Who knew spending money could be so fun?!
emeraldisle
Feb 16, 2013
Warm reception and service right from the very first person we met. This individual assissted in getting Jim, salesperson, to come out and meet us in the car lot. Jim was referred to us by a friend who recently purchased a vehicle through Jim at this dealership.
CarraMc
Feb 15, 2013
We had wonderful experience purchasing our new Honda Pilot. Salesman was very personable and easy to work with. I would recommend dealership to others and would definitely return in the future for other auto purchases.
GoDuke1974
Feb 15, 2013
I recently bought a '13 Honda Pilot Touring from AutoPark Honda. It was a good experience and my sales person Kain Schenk was great to work with. I've had a few issues after the sale and that's where Kain has really been great. He's continued to stay in touch with me and helped to make sure I've been completely satisfied with my experiences with AutoPark Honda. Many sales people would likely ditch you after you sign the papers, but Kain has been fantastic.
porky23
Feb 14, 2013
I went to Autopark honda in search of my first brand new car and the salesman i had Charlie Bruce was excellent.He was very friendly and knowledgeable.
patty1228
Feb 14, 2013
Just want to say "Thank You" to Barbara Yarber. She was great in helping us decide to purchase our Honda Accord. I still cannot believe that I turned in my car and purchased a much newer vehicle the same day. It was amazing. I love my car. It was also very informative to deal with Luigi in financing. He was great also. Thank you also " Charlie" for your advice, it made a difference. I'll be in on the 20th for my siminoz application. I'm a happy person. Thank you - Pat Miley
drwhite4070
Feb 14, 2013
Charlie Bruce is fantastic. Made the car-buying experience painless and enjoyable. I appreciate that he is honest and always available for my calls or email.
JerrieBrown
Feb 14, 2013
Ronny Davis met me with a smile and spent several hours pursuing the best deal for me. I appreciate good people wherever I find them and Ronny is such a person. Never did I feel any pressure or hear any talk that would benefit anyone but me from Ronny. I gave parameters for a deal that I would find acceptable and my terms were met. I drove away amazed at my new car and how I did not need to consider compromising on what was important to me. It was a pleasant experience and Ronny went the extra mile to meet my needs.
wperrigo
Feb 11, 2013
Jim was amazing to work with. He was tentative to my desires in a new vehicle, offered a fair trade price, and was very personable. His knowledge of the product line and features was amazing. His patience while I was going through the buying process was amazing and he wasn't pushy at all like most other salesmen tend to be. Thank you for the amazing car buying experience :)
joan25diana
Feb 10, 2013
Michael Kennedy was respectful, patient, and knowledgeable. He was thorough in explaining the workings of the vehicle and answered all question willingly. He was never pushy or overbearing. He made the car buying experience a pleasant experience.
flavsd
Feb 8, 2013
Jon went out of his way to help me get in my Honda! He was very professional and patient with me and even stayed after he was supposed to leave to help me seal the deal. Thanks Jon! You will forever have a customer here
MohanAswapuram
Feb 8, 2013
Peter Gazzard:Peter never hesitated for the extra miles to help me get in my Honda twice! He was very professional and patient with me and even stayed very late hours to help me seal the deal. Thanks Peter! Vinnie Ferrone: Vinnie was very helpful in explaining the Finance options, Extended warranty ..what not. thanks a lot Vinnie. He was very helpful in the signing process.I will be going back to the dealership for all my servicing and for my next purchase. I bought a CRV in 2011 and then bought a Odyssey in 2013. Great Experience.
eshadur
Feb 8, 2013
I worked with Jae Kim to buy my new Honda CRV. He is the best salesman I have ever worked with ! He was very friendly and knowledgeable. He was not pushy and sleezy like some salesmen, but was effective and so he got the sale! I appreciated his demeanor and manner when helping us. He went above and beyond and really took time to work with us, staying later than he would ordinarily. I appreciate all of Jae's work with us, and Honda is very lucky to have him as an employee!
Pillot
Feb 7, 2013
Jim is a great person to work with. He take his job seriously and try to help you in anyway he can. He is a very,very, very hard working person . He is the best salesman I know . He is great!!!
caromandria
Feb 7, 2013
The dealership and especially the sales person, Peter Gazzard, really worked hard to give me a good price on my new car and on my trade in.I will be going back to the dealership for all my servicing and for my next purchase.
paw8301
Feb 7, 2013
Ali was exceptional to work with. He provided high level of customer service and was very helpful throughout the entire process. I highly recommend him to others that are looking to make a purchase. The characteristic I valued most about him was he was upfront and honest, but also laid back. I did not feel like he was just trying to make a sale.
dander20
Feb 6, 2013
Jim in not your "typical' sales guy, he is personable, absolutely no pressure, and it was a pleasure doing business with him. There was no running to a manager to make decisions, it was a very nice experience.
amberah
Feb 5, 2013
Craig was very friendly and knowledgable. He was able to answer all of my questions on the features of the Honda Civic, and went above and beyond to provide me with the best service possible. I had gone to several other dealerships and did not meet another sales person as knowledgeable on their vehicles or other comparable vehicles. Since purchasing the vehicle I received a call from Craig following up just to see how I like the car and if I had any questions on any features or anything else. It was great to receive that follow up phone call even after the sale had been completed.
ujcivic
Feb 5, 2013
It has been a wonderful experience buying a new car. Jae Kim was very efficient and professional and he made the total process go very smoothly. I was very impressed and I will recommend all my friends to this Dealership. If you ask me in one word to describe my experience here, I would say it is "Excellent!
ujkhondacivic
Feb 5, 2013
Thank you for giving me an awesome experience buying a new car. Jae was very efficient and professional that I will recommend this dealership to all my friends and colleagues. This experience in one word is "Excellent!!"
onen5
Feb 5, 2013
I worked with Jae and Jon and was treat very well. I was able to take my time and go back and forth over email, phone, and in person without feeling rushed or guilty or like I lost on the deal.I hope to have my Honda Odyssey for a long time, but would be happy to work with them again.
krappazzo
Feb 4, 2013
We purchased a new Civic from Autopark Honda, and Jim Cirimele was very helpful and patient with us. He made himself available when we were deciding which type of car to get, and answered all of our questions promptly. The whole process was very smooth and simple.
cmoody44
Feb 4, 2013
Just an overall great experience. Went in told them what I was looking for , took the time to find the best deal for me. Will use them again in the future.
judithmathieu11
Feb 4, 2013
I had a horrible experience with AutoPark Honda. I was lied to by the saleperson, Ferrante, who also sold me a car with defects and let me drive off of the lot with a warning light on. I know, my bad. I should have walked out of the dealership and not bought the car. I was assured that they would take care of everything. While they took care of the scratches in the interior of the car, they did not address the issues with the poor gas milage and intermittent vibration in the car. I was told by the salesperson, "You're just not used to the car". So, now I am stuck with a car that advertises 29 miles to the gallon city, 32 combined and 39 highway but, in reality gets 25.1 miles to the gallon combined.
tsteigs
Feb 4, 2013
Christopher was friendly, informative, helpful, patient and knowledgeable. I will use his services again in the future. Auto Park Honda was one of only a few dealerships that would actually quote prices over the internet. Not only did they honor their quote, they were willing to beat their competitors' quotes. A+ for integrity.
rgunawan
Feb 3, 2013
The experince was great. Quick, easy, and clear without any hassle. I love my odyssey and would definitely recommend the car and the dealership to others.
Yayung
Feb 2, 2013
Mr. Kim was very friendly and very helpful. He explained every detail about the vehicle and helped me to setup the hand free calling with my cell phone. Overall, it was a very good car buying experience. Highly recommend.
khanlin
Feb 1, 2013
Truly - I am not a car person. I hate (HATE!) the process of buying and selling cars.With that said, I set out to test drive and consider four different cars which required me to visit three different dealerships.The service I received from Kain Schenk and the others I met and worked with at Autopark Honda made my decision even easier. Sure, the car is why I made the purchase, but Kain really made me feel comfortable in making one of the bigger purchases of my life.He's a good dude, shoots straight and, at least for me, was able to relate to and understand my needs and wants in my new car. And he did it without being a pushy salesperson, which would've run me right out the door. A+ for Kain and Autopark Honda.
daniel j murphy
Jan 31, 2013
Have been dealing with Auto park honda for many years and its always been a good expierence. People are helful, courteous and apleasure to work with
harphamd
Jan 31, 2013
Michael Kennedy was an excellent representative of Autopark Honda. I am completely happy with my purchase and I would come back if I was buying another Honda.
judah13
Jan 31, 2013
great service! had a very good salesman and offered many great dealswould recommend this place to anyone buyin any kind of car, they will refer u other to places!
kelckel
Jan 31, 2013
Jeff Fisher went over & beyond the call of duty to make sure I was completely satisfied with my purchase. Excellent customer service...would recommend always
Hany zoror
Jan 30, 2013
He was a great person. He made us feel at home. He was nice to the family and gave us great advice. He was also very patient.
wcfox
Jan 30, 2013
Craig is a great low-pressure salesman, very personable, attentive and patient. Gone is the "let me go talk to my manager" approach as it's all streamlined and computer-based (the negotiation process, trade-in quote, new car final price, and financing calc). All in all it was a very positive buying experience.
andypunc
Jan 30, 2013
The sales experience with Mr. Bruce was like a "ray of sunshine" in comparison to other experiences I have had with car salesmen. His approach was to be informative, low key and no pressure. I felt Charlie truly listened to me and tried to accomodate to my needs not merely his desire to sell a vehicle. I appreciated his patience and true customer service orientation. Make car buying a positive experience as opposed to a battle of wits.Thanks Charlie!!
evlarson
Jan 30, 2013
Jon Choi of Auto Park Honda in Cary has expertise and familiarity with all aspects of Honda vehicles; he understood my needs and took the extra time explaining the reliability, safety and economy features of the new 2012 Odyssey. I did not feel rushed or pressured due to Jons calmness and reassurance. My husband and I felt so confident with Jon that we also purchased a second car. We are the now the proud owners of a Honda Odyssey and Accord. I highly recommend Jon Choi of Cary to my friends and family for their next purchase. He is a very valuable asset to Honda and goes the extra mile for his customers.
Jabreckling
Jan 29, 2013
Jeff did a good job and was very friendly. I was surprised thought that we were called in to pick up the car before the extras were installed. It would have been better had we been given the option to wait and pick it up once everything was completed. Additionally, after the XM radio was installed, the rear speakers lost over 50% of their output and so we have to come back in again. More communication and better quality control are my main suggestions.
J. C. Burns
Jan 29, 2013
The car met our needs, it was what we were looking for and Mrs. Sessions did a great job in showing it off and we were able to come to an acceptable price.
madcoat
Jan 28, 2013
Outstanding!!!! Christopher Kenney is a true professional. His knowledge of the vehicle that I purchased was outstanding. He made the whole car buy experience both relaxing and fun.
OzMerchant
Jan 26, 2013
This was the second car I bought from Kain and Autopark Honda in the last six months. My first experience was when we bought my wife's CRV. Great experience. And she loves her car. Then I recently bought my Accord. Same experience. Loving the new Accord! No high pressure tactics there...just provide good info, good price, and great service all around.
rklee912
Jan 26, 2013
Jim was a pleasure to work with. He was very helpful and informative throughout the process of getting a new vehicle. We have already recommended him to several friends who are considering purchasing a new car or truck. We love Hondas and enjoyed the car buying experience at Auto Park Honda.
tlandell
Jan 26, 2013
Craig was a great sales person to work with. He took his time with us and had patience. He wasn't high pressure, which would have turned us off. He was very knowledgeable, friendly, patient, and made us comfortable with a process that we didn't look forward to. He was absolutely wonderful to work with!!!!Rick was patient & friendly too!
Willied23
Jan 25, 2013
Jim my friend you are the greatest! Thank you for all your help. I couldn't have had a better experience thanks for everything...William
beth.green
Jan 25, 2013
We were in simply "looking" and not really buying, but Jae was super helpful and we ended up buying a new car that night. We were also impressed with the amenities in the dealership as well.
Febu
Jan 25, 2013
I just bought a Honda CRZv and I had the best experience with the salesperson Ali he was friendly honest and very helpful with the whole process from outside and showing all the good options till buying my new car . Thank you Ali
MLawson8
Jan 24, 2013
I had a fantastic experience buying my 2010 Honda Accord from Auto Park Honda. Jim Critzer was helpful, patient, and had a great sense of humor -- I never felt pushed or pressured to buy. I got a great deal on my car and a fair value for my trade-in. I would definitely recommend this dealership (and Jim!) to anyone.
Johnmfarrell
Jan 24, 2013
Great dealership, very accomindating. Salesman Kain was the best. Nice to deal with a no pressure sales team. I got the car I wanted at what I thought was a fair price.
mmills32
Jan 24, 2013
Great experience. Jae was knowledgeable and I felt no pressure. There was no haggling and I would recommend him to friends / family in the future. He went above and beyond in helping me setup the bluetooth and getting the car back into Honda to arrange for the optional features to get installed.
melissa.safley
Jan 23, 2013
I had a great experience purchasing a car here. The service was amazing and Jim was great to work with. He was available whenever. I would recommend him to someone else
kpmac
Jan 22, 2013
Jim Critzer and everyone at autopark honda was very easy to deal with. Jim was extremely helpful and mindful of our wants and needs; and worked to get our new accord within our budget.We would certainly recommend both Jim and Autopark Honda.
BethHayes39
Jan 22, 2013
Tim really helped to make my buying experience a great one! I liked how I never felt the least bit pressured. Any questions that I had about the car, he was able to give an answer. I think what really impressed me the most was his patience. As everyone knows, when purchasing a new car, there are new things about it you need to learn. I personally am not very tech savvy, therefore it takes me a little longer to comprehend all that the new Honda 2013 CRV has to offer. It's very impressive and a little intimidating. Tim took the time to make sure I felt comfortable about the car and how everything worked. He even offered for me to give him a call with any further questions I might have in the future.You all are very fortunate to have someone like Tim on your team.
mohammedAliazher
Jan 21, 2013
This is my first vehicle , and i have wonderful experience with Auto park honda, They made the process very easy for me , Thank you Jim and team
newhonda123
Jan 21, 2013
Craig was great to work with. He had a very consultative attitude and was also very helpful and knowledgeable. Overall it was a very great experience.
deem711
Jan 21, 2013
I have been a customer of Autopark Honda for a long time and this is my 6th car with them; I will continue to be a loyal customer. The treatment I receive is always outstanding and the willingness to work with me to meet my needs are continuously met. Christopher Kenney has been the most excellent sales consultant I have worked with. He is friendly, courteous, honest and willing to do whatever he can to get the best deal. I highly recommend Autopark Honda and Christopher to anyone I know in search of a car.
Ninak Bandid
Jan 20, 2013
Excellent experience with Jon. He showed us all the new features and the car was spotless when we took delivery. Would do business again with this Salesman
SSokol
Jan 20, 2013
I liked working with Christopher....he was friendly, business like,polite and not pushy. I would buy another car from Christopher in the future. Nice man and was able to answer all my questions.
Lisa Johnston
Jan 19, 2013
I cant say enough glowing praise about my experience with Jim Cirimele and AutoPark Honda. I basically bought my new Honda Pilot sight unseen, since I contacted Honda from what they offered online! Jim assured me everything would be to my satisfaction, and everything was and more! There was a minor problem and he had it fixed very promptly. Jim was very kind and helpful explaining all the features. I have even referred a friend the very next day, and she bought a new car as well. Thank you for your kindness and making a well built vehicle - I love my new car!
jhakooz
Jan 18, 2013
This is my 5th car and the first time I've purchased a Honda (lease). Erik Lutz gave me by far the best experience I've ever had at a dealership. I'll be back for sure.
snunez718
Jan 17, 2013
I showed up to AutoPark Honda at around 5:30pm on a Saturday. The sales department closes at 6pm. I knew which car I wanted to test drive and I went inside to find assistance. Craig showed up and from the moment we met, through the moment I drove away in my new used car, Craig was smart, friendly, professional, knowledgeable, and willing to go the extra mile for me. I test drove the car, loved it and wanted it. He did everything possible from almost 6pm until around 9pm to get me to leave with the car I wanted. Unfortunately, due to the lateness of my arrival, it was difficult for the finance office to get information from banks and payoff information for my trade-in vehicle. I left without my car that night. Craig was kind enough to call me on Sunday, even though he didn't have any updates. Monday was my day. I arrived and Craig was waiting for me! Everything went smoothly and I was probably in and out of there in about an hour. Craig made this my most pleasant car buying experience. I have already praised Craig to my friends and family. I can't wait for Craig to help them for their future car buying needs.
krheaume
Jan 17, 2013
Tim Nelson was very personable and considerate. He was knowledgable about the two vehicles I was interested in and was able to assist me in my new vehicle decision. I was very nervouse about purchasing a new car on my own, but Tim was able to walk me through the process and make me feel as though he was there to help me and not take advantage of me. I have already reccomended Tim to many friends and family for their future Honda purchases. I have reaffirmed my belief, with Tim's assistance, that Honda is the only brand I will purchase in the future.
Raymond Smith
Jan 17, 2013
Our experience in dealing with Tim Nelson was exceptional. Tim was flexible in terms of his availability and was avaialbale when we needed his time. He answered all quetstions in a professional manner and also was very supportive in completing and helping us with some research.
patrick.marshall.908
Jan 16, 2013
Jim was a great sales person as he listened and was not pushy at all during the sale. Most painless new car sales experience we have ever experienced!
dale.p.williams
Jan 16, 2013
Jim Cirimele made our buying experience very pleasant. He was outstanding in every respect - knowledgeable, courteous, thorough, and generous with his time as he guided us to a good car decision.
cliffdweller62
Jan 16, 2013
Dealer had an excellent selection of Honda vehicles. The sales consultant, Jeff Fisher, was extremely helpful in the purchase process. He showed my wife and me the automobiles available, answered all of our questions, gave us the privacy needed to discuss the possible purchase, and even saw that the insurance company transferred the insurance to the new vehicle. He made the purchase experience very positive. We plan to return there when we are looking for our next vehicle purchase.
Hondaccordfamily
Jan 16, 2013
We had a great and satisfying experience with the purchase of our certified pre-owned vehicle from AutoPark Honda. Mike and Jamal are terrific people, extremely courteous, friendly and made the whole purchasing experience very enjoyable. Jamal is very competent and patient to answer all of our questions about the car and made us feel very comfortable with price negotiation, once we identified the car. Mike is very accessible, polite and extremely helpful in completing the deal. Overall, our experience with AutoPark Honda was very pleasant and we highly recommend this dealership.
byzhou
Jan 16, 2013
Our car purchase experience was overall very good, because we bought the car we looked for at a very competitive price. This is the most important factor affecting our review. The biggest problem we had though was that the waiting time for financing was way to long. We were told we could get the car on Friday, and the time was postponed several times, until Monday night, which affected my own work. It would be much more time efficient if we were told in the beginning that it had to be Monday. Anyways, the salesperson we were contacting, Jim Cirimele, was very friendly and helpful during the whole car buying process. We appreciate his honesty and hard work.
wmtaylor
Jan 15, 2013
Hello,My name is William Taylor and I am answering this survey To Whom It May Concern, the quality of service I received from my experience with Auto Park Honda was excellent! Mr. Fisher and Ms. Eddy were very professional and courteous throughout the entire transaction and sale of my new/used car.Sincerely,William Taylor
bigjpl
Jan 15, 2013
Charlie Bruce was very professional, friendly and knowledgeable. He answered all our questions very honestly and made us feel very comfortable. We would strongly recommend Charlie and AutoPark Honda to others.
Tribeach
Jan 15, 2013
Jim and the sales management team made purchasing a new car easy. They took care of my requests and treated me with respect throughout the process.I moved swiftly through what is otherwise a time consuming stressful decision, easily and with confidence that I was making the best and right decision.I will purchase from them again and I highly recommend them to anyone in the market for a vehicle.
kcarpenter520
Jan 14, 2013
Kain was very helpful and friendly. He made it very easy to find what I was looking for, and overall made it a great experience buying a new car. I strongly recommend Honda!
ycao
Jan 14, 2013
We had been looking for a new car since one of our cars died. My wife and I felt very fortunate to work with Jamal at Auto Park Honda (Cary, NC). Unlike many "loud" sales-pitching dealership representatives we have encountered before, Jamal tried to understand our needs and told us what it was and what it was not. He provided useful information and helped us pick the right model/trim and negotiate a fair price.
kermit keeter
Jan 14, 2013
Christopher Kenney provided me with much attention and service. He was a pleasure to work with and his service could not have been better. Auto Park Honda continues to be an exepctional Dealership that I trust.Kermit Keeter Cary NC
whaplode
Jan 14, 2013
Just bought a Honda CRV and had a very nice experience in the process thanks to Mr. Craig Nashin. He was very courteous, knew well the product, had patience, and made us feel comfortable. We will be glad to do business with him again in the future.
hondaowner15
Jan 14, 2013
Great experience at Auto Park Honda. Craig was very knowledgeable and friendly. He was quick to return our calls and answer all our questions. It was refreshing to work with someone who was not pushy. The dealership was very clean and kid friendly. We had two small children with us and there was a room for them to play in as well as popcorn and beverages.
amcdonald1
Jan 13, 2013
Excellent experience. Ali made the buying process easy. All the staff was friendly and helpful. I would definitely recommend Ali and Cary Honda autopark. I am very happy with my purchase.
carolinacat
Jan 13, 2013
I had not intended to purchase a car that day. I was in for service on my Honda Element. David was good and patient and very flexible when I changed my mind on the exact car half way through the paperwork.I wish I had known that there was only a three year warranty BEFORE I signed the papers. Very disappointed in that, as the other cars I had been researching offered a 5 year bumper to bumper, a very important feature when you are financing for 5 or 6 years. But now that the paperwork is signed, nobody is going to care about that...are they?
jyankaitis
Jan 12, 2013
We just bought a 2013 Honda Accord EXL V6! We are very happy with our purchase and are very pleased with our experience, at Auto Park Honda, specifically due to our Sales Associate, Christopher Kenney. I appreciated Christopher's professionalism, knowledgeable and honesty! He took the time to make sure that we got the right car for us. He even found the only car in North Carolina that had the color options that we wanted. Which lead us to get exactly the car we wanted! No settling. No hassle. Just fun! All thanks to Christopher!
TylerGourley
Jan 11, 2013
From the moment i got out of my car. Jeff was there in the cold, ready to help. After a test drive and sitting down in talking, he and Rob greatly helped get the money i needed for my trade and the car payments that i could manage. Extremely happy and would recommend to anyone.
tigerd7
Jan 10, 2013
Jim was awesome. He really listened and focused on our needs which made for a pleasant buying experience. I would absolutely recommend Jim and Auto Park Honda to anyone looking for a Honda.
pabella1
Jan 9, 2013
Kain was wonderful to work with. He listened to what we wanted and when a vehicle became available he was quick to offer us the option of purchase. Kain worked with us on our trade. Kain did a Terrific Job!
Powellsp
Jan 9, 2013
Craig is by far the friendliest and most personable car salesman I have ever met. The car had some minor flaws and dealership fixed them before I bought the car with no questions asked. I will come to Honda for all of my vehicle needs and will recommend them to my friends!
pbsfamily
Jan 8, 2013
Very easy process from start to finish! The main reason I chose this dealership was the price for my vehicle and John was very helpful in making this a smooth transaction.
jungle0339
Jan 8, 2013
I was greeted by the frontdesk person friendly when I entered the building.I got to talk with the sale person quickly.The sale person was very kind and talk in a professional way, trying to match the price I offered. He behaved polite even I didn't purchase the car at that moment. He called me after one week or so and gave me a better price, which I accepted happily.
Azulpo
Jan 8, 2013
Buying a car from Autopark Honda was a great experience, Christopher Kenny was wonderful sales person! I would highly recommend to anyone looking for a vehicle!
Don Oster
Jan 8, 2013
We purchased our previous Honda CRV from this dealership and have always been satisfied with the experience. Paul Deaton in service does an excellent job ,Danny Williams took personal interest in resolving a problem we had with our previous CRV. Jeff Fisher was our sales person with the purchase of our 2013 CRV and he was very professional and answered all of our questions.
Wendyr
Jan 8, 2013
Our experience in purchasing a lease contract for our elderly mother was a pleasant experience. The salesman and dealership were very willing to work with us on an affordable price for her on the car she wanted. The followup of our salesman was appreciated and at an appropriate level.
katrinara
Jan 7, 2013
Buying this car was a pretty intense experience. Jeff was overall very friendly and helpful. The financial part was not as smooth as it was at another honda dealership, but its over and we're happy with our purchase.
mehdimashayekhi
Jan 7, 2013
the agent that I was working with (Barbara Yarber) she was very kind and helpful and she following up with me regarding the problems and issues I have with the car
Chriscross3234
Jan 7, 2013
Barbara and the rest of the staff was very helpful in purchasing my vehicle. The overall experience and process was very smooth and professional. I got a great deal on my used vehicle. Barbara was very friendly and was not overly-aggressive, which is something I value when looking for a vehicle.
ppflaum
Jan 7, 2013
Mark was exceptional to work with during my care purchase. He was very professional, personal and patient. I felt like he wanted me to get the best deal for my purchase. I would highly recommend him to any of my friends.
capecod18
Jan 7, 2013
I was browsing for a new car with no intended timeline. I did a test drive with Christoppher Kenney about two months before I actually purchased the 2013 CRV. Christopher was always very patient when I spoke with him on the phone. I never felt any pressure to make a decision. When I finally did call to come in, Christopher was gracious in meeting my time schedule and I was really so pleased with the ease with which he walked me through the process. I had not purchased a car in 13 years so technology and options had changed significantly. Christopher was the perfect teacher! I with no hesitation would recommend potential Honda buyers to ask for Christopher. I know I am delighted with my new CRV. But, even more so, the peace of mind I had and still have about the selection, purchase and follow through processes thanks to Christopher gives me greater value than any monetary sum I would have paid for any vehicle. As family, friends and neighbors see my new CRV, I always include my unabashed recommendation to ask for Christopher Kenney should they visit AutoPark Honda.
Harry kaffenes
Jan 7, 2013
Peter's service, product knowledge, and friendly demeanor were critical in making our decision. I also appreciated that the dealer was open on Sunday and that Peter was willing to come in on an "off" day and complete the deal.
whitcm9
Jan 6, 2013
By far the best car buying experience. Tim was great with making the purchase quick and easy. In addition, Tim offered us an unlimited amount test drives as well as making our decisions feel respected.
Lisa Evans
Jan 5, 2013
Ali Akkan was the Salesman that helped me find and purchase my new Honda Civic Lx.He is a wonderful salesman. He should be commended on his dedication to his work and helping customers. I will always send my friends to him when they are looking for a car. Thank you, Lisa Evans919-389-2518
plantkc
Jan 5, 2013
Mark was very knowledgeable and helpful in my car buying purchase. I feel extremely confident in my Honda purchase and Mark helped me lock down my purchase in explaining about the cars and showing me the different interior and exteriors of the cars. I would definitely come back here to buy a car in the future.
Meredithmclean
Jan 5, 2013
Jeff listened attentively to our needs and took time showing us different vehicles and allowed us to take multiple test drives. He was friendly, patient, and not a typical pushy sales person. I felt as though he was more concerned about finding the right fit for us than making a sale. I would recommend him to anyone looking to purchase a Honda!
drj4304
Jan 5, 2013
Charlie was very helpful and professional,during our test drive we noticed a tremble in the car that we attributed to tires or brakes .After making a deal to buy the car with the stipulation that the dealer would check the brakes and balance the tires and we would return the next day to pick up the car. Imagine my surprise when we came to pick up the car and the dealer had actually replaced the tires with brand new ones and replaced the brake pads and rotors. Our entire buying experience was pleasent,and we were treated like we were buying a high dollar new car when in fact we were buying a used car with 91,000 miles on it.
yefanhuang
Jan 4, 2013
It a great experience with Auto Park Honda. It wait a little bit long for the document processing maybe because it is the end of the year, but I still give 5 to the quality of work. The final price is a little highter then I expected, but it still good for me.
bferrell36
Jan 4, 2013
It was time to trade my 2002 Civic......so I went in with a trade in range, a payment range, no cash down payment for a new CRV and Mark was able to get all of these for me. Within in three hours I left with my new Honda CRV and I LOVE IT!!!
KellyWalton
Jan 4, 2013
Erik Lutz was really helpful. He addressed all our concerns and was committed to helping us get the deal we were looking for. He even came in on his day off to make sure we got the right deal. Thanks Erik! It was a pleasure working with you!
CarolBallesteros
Jan 3, 2013
We visited Honda Autopark of Cary on December 31st 2012 to take a look at the Honda CR-V. Erik Lutz assisted us, showing us the features and taking us for a test drive. Erik was very pleasant and knowledgable. The dealership was very busy that night and he kept us informed of the status of our paperwork and our wait time. We had an excellent experience with him and would recommend him to our friends and family.
lspitt
Jan 3, 2013
I am just returning to work here at NCSU. Therefore I am just seeing your notes. It was a pleasure meeting you and I have told everyone about my wonderful experience while buying a car at Honda AutoPark. Thank you for being helpful and courteous I sincerely appreciate the standards set by Honda and really appreciate the no NON Sense games played with me while trying to buy/lease a car. You stand by your word and you sell what you advertise. What a uncommon trait that I found when trying to buy a new car. Honda was the only dealership true to their advertisements.My experience with Honda was by far the best car buying experience I have ever had. Hats off to Honda and you Jon. I will also complete the survey and thank you again for everything. Thanks to Honda for building a car that is affordable and nicely done.Lisa
phoertz
Jan 3, 2013
My wife and I had an awesome experience at Autopark Honda. Our sales consultant, Craig Nachsin, was extremely professional and knowledgable. He gave sound and neutral advice and made our car purchase an extremely relaxed and enjoyable experience. It was if I was hanging out with a friend as I made an important decision. He was very patient during the myriad of test drives and discussions. He even stayed late on Christmas Eve to make sure we were satisfied. We are very satisfied with our Honda Accord; Craig did not lead us astray! This guy is the real deal.
meredith.basinger.3
Jan 3, 2013
CRAIG NACHSIN WAS VERY HELPFUL WITH TEACHING ME ABOUT THE HONDA CRV SUCH AS HELPING ME SET UP MY PHONE TO THE BLUE TOOTH IN THE CAR AS WELL AS EXPLAINING IMPORTANT FACTS IN THE MANUAL. HE ALSO PROVIDED A COMFORTABLE ATMOSPHERE FOR ME THROUGH THE PROCESS OF PURCHASING THE CAR SUCH AS WHEN HE NOTICED ME GETTING NERVOUS HE ASKED IF I WANTED WATER. HE WAS OVERALL A VERY NICE GENTLEMAN AND CARING THROUGH THE TIME WE SPENT TALKING ABOUT THE CAR AND THE DETAILS. HE GAVE ME HIS UNDIVIDED ATTENTION AND WAS VERY WELL ROUNDED WITH KNOWLEDGE ON CARS. HE ALSO HAD GREAT PEOPLE SKILLS. I RECOMMEND CRAIG NACHSIN TO HELP ANYONE WITH BUYING A CAR BECAUSE THEY WILL WALK OUT OF THE EXPERIENCE FEELING VERY SPECIAL.
bdiva
Jan 2, 2013
Jim Cirimele was my salesperson as I purchased a Honda certified 09 Ridgeline from Autopark Honda. He provided great customer service, was very accommodating and responsive to my needs, and always acted in an professional manner. This was extremely important because I'm a resident of another state. Mr. Cirimele also provided some additional nice touches, (ie., downloaded aftermarket radio owners manual, ensured addition services were performed, had the vehicle ready on a SAT morning for pickup, etc...).The entire purchase process was painless but it helps when prepared with your research and already having your financing.The only complaints I have would be with dept.'s that performed the 150 pt inspection, auto wash and tags. There was a back seat leg issue that was not caught but the Honda warranty covered with no problems; truck's interior (after closer inspection) could have been cleaner; and dealing with out-of-state tags is definitely not a strong point with the dealership, but we finally got it right.Overall, I was satisfied with the process. Mr. Cirimele is definitely an asset to AutoPark Honda. I would return to work with him again and refer his services to others.
fudd
Jan 2, 2013
Worked with Jeff over a period of a couple of days. He did a great job showing the vehicles that were available, and being attentive to my needs during the entire process. Jeff did a super job, and I will recommend him when I recommend APH in the future.
BryanKim
Jan 2, 2013
Jae and Jon were very friendly. They quickly noticed the type of consumer I was - price-conscious more than design-conscious - and were willing to give me a fair deal. They were not stubborn and were rather understanding of where I was coming from. Their friendliness was evidenced by their detailed and honest explanation about the Honda Civic LX 2012 model and their willingness to further help with insurance registration. My overall experience with Jae and Jon were very positive.
shelleykirk
Jan 2, 2013
this is my 1st honda and this dealership made it an easy choice to go ahead and purchase my new car....awesome price, very knowledgeable!
SullivanR13
Dec 31, 2012
We first went to evaluate the options for a lease for our daughter. We were really looking at something not too expensive to get into but also very reliable with high safety ratings. Kain approached us and was very knowledgeable of the options in pricing as well as the cars we were considering.Kain did not pressure us at all in our decision making which is very important to us. We ended up leasing a 2012 Honda Civic and could not have been more satisfied.
prashant.bomireddipalli
Dec 31, 2012
I'm happy to come back to auto park Honda for my new car. As always the staff is vey courteous and gave me the best deal.
jfhughes
Dec 31, 2012
Very pleasant car buying experience. Sales and finance team were pleasant without any pressure for extras. Casey was very accomadating to our schedule and personable.
bbozarth
Dec 30, 2012
Absolutely amazing! This is my second car from them and they are full of integrity and sincerity. They do everything they can to make sure my experience with them leaves me with no regrets!Thank you!!!
vasukari
Dec 30, 2012
Interaction with customer is very friendly. Appreciating the way he handled to set the deal which is important to every customer.Preferable showromm for Honda cars.
matt543cl
Dec 29, 2012
Car buying with Charlie was a very pleasant experience. Charlie is very knowledgeable and fun to work with. He answered all my questions and gave me some advice on questions I had not thought of.I can recommend Charlie.
tracey.anderson.505
Dec 29, 2012
I loved having a female car sales person to talk with. No pressure or "sales moves" just infomation needed to make a decision.I needed to know features and how things worked not just negotiate a price.
bunkyccf
Dec 29, 2012
I was in the market for a Toyota or a Honda. I went to both dealerships. I had a vehicle, in which I had negative equity. Toyota didn't believe Honda was working with me to get a new vehicle and basically said I wouldn't be able to buy without paying at least $6000.00 down. Honda on the other hand, Hondapark in Gary, worked with me to get me into the vehicle of my choice. Barbara Yarber was extremely professional and patient with me. She is an excellent sales person. She knows how to treat people with respect and friendliness. You feel like you are with an old friend and not in a car dealership. Her behavior and professionalism is one of the reasons that I will only buy a Honda from this point on. Also, I have already referred several friend to her and your dealership. My experience was not like any other car buying experience at other dealerships, it was like an old country store and not a plate glass snob shop.
parimalu
Dec 28, 2012
The negotiations on the price were handled well and I did not feel pressurised at any point in time. Also I had a complicated situation on financing, which required special handling and it was done reasonably well. Peter Gazzard was efficient and helpful at all times.
vandenhc
Dec 28, 2012
Jeff Fisher was a professional, friendly individual and I thoroughly enjoyed working with him. He was able to help us in purchasing our 2009 Ford Escape. Jeff was honest and willing to assist us with our needs. He didn't know much about the vehicle in question, but he went out of his way to look up any information we were inquiring about. We love our Ford Escape! Thanks, Jeff!
new_Odssey _owner
Dec 27, 2012
Absolutely the best, most positive, car buying experience we have ever had (and we've been buying cars since 1976).We will be going back to this dealer and highly recommend Kain as your salesman of choice.
Joshoooa
Dec 27, 2012
My experience with Don was great he was very knowledgeable and easy going. Glenn was great to work with as well and helped me get a great deal on my new car which I love! Thanks guys!
Smpsmpsmp
Dec 27, 2012
Efficient and effective business. Real listening and all promises kept. Will do business here again and will send my friends to Mark. Oh, and it's Honda.
sdnelson58
Dec 27, 2012
I found a Mazda3 Hatchback, online, at Auto Park Honda in Cary, NC. Jim Cirimele approached me and immediately impressed me with his manner--very laidback. He answered all my questions, accompanied me for a test drive, listened to my questions regarding finances, and quoted me a fair trade-in value for my Ford Escape. After my purchase & signing with APH's financial rep, Jim stayed with me until my Mazda3 was detailed to near perfection. I was very satisfied with my purchase & buying experience. Jim was an important part of my satisfaction.
anngoo2
Dec 26, 2012
Arrived at the dealership to look at an auto I had seen on line. Erik Lutz met me at the door to inquire if he could assist me. I liked his genuine interest, I was expecting a gung-ho, tell you anything, person who wanted to make a quota. He was none of these. Long story short, I fell in love with the car, and Erik did what he could to make it happen for me. Also appreciate Rick Sider's assist in financing explanation, and speed! Erik was very knowledgeable about the car, its features, value, and why he thought I would like the car. He did not seem to be in a hurry, although I arrived and left with the car in 3 hours...pretty fast, I thought. I feel comfortable that I could call there with a question or a problem in regard to my car and it would be addressed right away. Overall I would recommend this dealership,and this sales person to anyone.
cmddean
Dec 26, 2012
The experience was fantastic - I came in with an inventory number and a VIN number and they were able to find the car I researched on the web at the dealer inventory search.
penguin1016
Dec 26, 2012
dave and john were awesome and incredibly patient!! especially with my 2 kids running around making a mess and a half with popcorn. Patience is a virtue and Dave and John have a ton, it really makes a difference when you are making such a big purchase. thank u thank u for such a great experience!!!! I will always recommend autopark honda, My new Christmas present is incredible!!!
Winston123
Dec 22, 2012
This is the second Honda I have purchased from Cary Autopark and the experience exceeded my expectations. The salesperson I worked with, Kain Schneck, was very knowledgeable on the new 2013 Honda Accord and listened to me to locate what I wanted.
jaycopan
Dec 21, 2012
Excellent experience working with Christopher Kenney at Auto Park Honda. We have been long time Honda Accord owners, in both Virginia and North Carolina, and found this to be an outstanding experience.
aiyana244
Dec 21, 2012
I can't say enough good things about AutoPark Honda. This is my fourth purchase from them and they have always been good to me. I had the pleasure of working with Malik Moss for my most recent purchase and he was quite knowledgeable and worked out a great deal for me. His customer service was impeccable and I could tell he's very passionate about what he does. I told him exactly what I wanted and he delivered...exceeding my expectations. I'm a very satisfied customer!
AliciaCossaboon
Dec 21, 2012
Wonderful experience! Craig Nachsin was very helpful and explained all our buying options within the Civics, which we were shopping for. Craig explained all the functions of the car and made sure we were happy with our purchase. I would recommend friends and family to work with Craig. Craig was very relatable, knowledgable, and friendly.
Vjsheehan
Dec 20, 2012
I never bought a new car before let alone leased a car. Erik was professional and knowledgeable and helped me feel comfortable and confident in my purchase. It was dealing with Erik and making a decision to go with the most dependable brand in the auto industry that brought me back to sign on the dotted line.
harikarki
Dec 19, 2012
I'm very happy with sales person Jim cirimele because he is such a good guy friendly n helpful.everybody ok and finance manager n boss good too
EStephen52
Dec 19, 2012
I visited Auto Park Honda to look at the purchase of a new car. My sales representative was Donald Hillenbrand. Mr. Hillenbrand was a pleasure to work with. He was very knowledgeable of the features available with each vehicle we considered. He was very friendly and I never felt pressured to make a quick decision. Once I made the decision to lease a new Honda LX, the paperwork process was quick and easy.
Bpl1517
Dec 19, 2012
This is my 6th car from Cary's auto park honda. By far I had the best sales person work with me. I never felt pressured into anything and Christopher took the time to do some research on different models to meet my needs.
Carl Devaney
Dec 18, 2012
Everything went as smooth as possible. Everyone was professional, polite and knowledgeable. I would recommend this dealership to anyone in need of a Honda.We love our new car.
hdensmore
Dec 17, 2012
I stopped in the Honda dealership hoping to get a lower payment and that's exactly what I received. Jon Choi was quick to assist me and help me get closer to the price I was looking for. His follow-up was superb and his personlity was excellent. I've always enjoyed working with Honda but I must say, this is the best experience I've ever had. Thank you so much!!
KL&RT88
Dec 17, 2012
We have driven Hondas since 1989. We have purchased four for ourselves, one for our daughter, and guided our brother, his wife and their niece all to Hondas - Accords, Civics and Odysseys. Our last three came from your dealership. Charlie Bruce was great to work with. He has a gentle demeanor and did not pressure us about any part of the process. He showed us features of the car before, during and after the test drive. He knew the car from bumper to bumper. He explained both leasing and purchasing and the possible advantages of each.He went over all of the numbers in a clear, simple way, calculating the amount of monthly payments so we could decide how best to manage the financing.The car we wanted was not on the lot. Within 24 hours, Charlie had found "our car" and had it transferred to the Cary lot.When we went to take delivery, Charlie again reviewed the car's features and offered to set up our smart phone on the blue tooth in the car.Vinnie Ferrone made the detailed paperwork easy to understand, too. The entire process was relaxed and we know that we were treated with respect and appreciation for coming in to the dealership for our car.If we have the opportunity, we will send friends to see Charlie.Thank you all for a very pleasant car buying experience.
tsena
Dec 16, 2012
We've been involved in 4 new sales with this dealership and 6 with the present manager Robert McKenna. These are great people with which to do business. They treat returning customers fairly and with respect. They do not play games like other dealers. Fran did an outstanding job answering questions, doing test drives for myself and my daughter, with just the right amount of follow up so as to not appear pushy. She knew her inventory, trim lines and comparisons with other vehicles we were considering. I would highly recommend her and Robert.
AlleyJones
Dec 15, 2012
I bought a used car. Barbara was very friendly. She went up and beyond to help me and my mom. I would highly recommend her.
robby.knox.5
Dec 14, 2012
Charlie Bruce is the Best he just sold me a Honda Pilot and Accord at the same time. He showed me and my wife all of the in's and out's of the dealership. Very good time!!!
katgoe
Dec 13, 2012
I decided to use this dealership because a co-worker recommended it and I was not getting very good customer service at another Honda dealer. (The other place didn't fully answer my questions, reply to phone calls promptly or call me back with available cars. They seemed disinterested in selling me a car & told me I was interrupting him when I called once!) But this dealership seemed more interested in helping me and in actually selling me a car! Mark Yingling promptly answered all my phone calls, seemed happy to answer questions and seemed fairly up front with me regarding the offer. He was available for my appointments, despite me being late... I just wish I didn't have to "haggle" about the price of the car and the amount I'd get for my trade-in. I also didn't appreciate the fast-talking sales pitch for the extended warranty and paint job, but I guess all dealerships do this.
bclatfelter
Dec 11, 2012
Purchasing our new Odyssey from Auto Park Honda was a great experience. We were interested in several models, and Casey took the time to show us each car and the features available with them. She made the buying process as pleasant and easy as possible, and has taken care of us in the days since our purchase.
tosravan
Dec 10, 2012
Jim Cirimele was very helpful during the entire process. I got the price i was looking for. He was very cool, answered all my questions. I would recommend Jim to all my friends.
LoganWilliams
Dec 10, 2012
Mark Yingling helped to make the buying process go very smoothly. He took the time to check on inventory for us even before we arrived there. He checked and advised on financing options available before we arrived at the dealership.(at our request) He was quite patient and showed genuine concern about our needs.
Amclark
Dec 10, 2012
Charlie Bruce was absolutely amazing to work with. He was and is extremely friendly, and most importantly listened to exactly what I needed. He made the car buying process very easy and I will definitely go back to him for future purchases. I also will recommend him!
Ash.miskill
Dec 10, 2012
Barbara was great. She was very good at her job. She spent a great deal of time with me and answered all of my questions.
ray.merrihew.7
Dec 10, 2012
Excellent service from salesman/dealer Darryl Cook. He was friendly, informative, not pushy in any way, patient, and very honest. He worked hard to work out a fair deal that met my needs and continued to be very helpful even after the sale. Great job all around.
Robesonpac
Dec 8, 2012
Excellent - 5 out of 5 stars for everything - we love Honda & we love Autopark Honda Cary. Highly Recommend. I will be a lifetime buyer here
L Brown
Dec 8, 2012
In short Erik Lutz is a hard working, honest, and adept sales representative for Honda. We are now the happy owners of three new Hondas, and two of those are from Erik.The story: Three years ago we purchased a used 1999 Honda CRV with 193,000 miles on it for our teen. It was the first Honda we owned. During those three years our other newer vehicles with under 100,000 miles on them incurred thousands of dollars in repair bills. The CRV was never in the shop and now has 205,000 miles on it. We decided we would never buy another car if it were not a Honda. We purchased our first Honda in July from a dealer that was not Autopark Honda. We were so satisfied with our new Accord that, two days later, we returned to that same dealer to purchase a second car as a birthday gift for our son. Instead of welcoming back a new customer, that dealer used the opportunity to substantially overprice the second vehicle. We left very disappointed, but still wanting another Honda. It was late in the day when we returned home. We lived fairly far (Wake Forest) from Autopark Honda, but picked up the phone and called. Erik answered the phone and listened to our story. He very quickly put things in motion that enable us to purchase sight-unseen our second Honda at a fair price. Erik is a man of his word. It is now six months later, and we could no longer cost justify our last non-Honda vehicle as the repair bills were coming monthly. We were not certain as to which type of Honda would best serve our needs. Over a period of several weeks Erik answered via email all of our questions. His customer service is outstanding, and we now have our third Honda. Love the cars. We will use Erik again, but it may be a while since we are now driving all Hondas.
eahn
Dec 7, 2012
Mr. Choi was very friendly, helpful and time efficient! He helped narrow our choices right away with what we needed which made it easy to make our final choice!
humanrl
Dec 4, 2012
A very good deal with good service and price. Darryl was very helpful. Will definitely recommend to friends.We got a very nice car and are very satisfied.
alli.b.3
Dec 4, 2012
I am a first time car buyer and was a little nervous about going to buy a car all by myself. My salesperson, Barbara Yarber, did not pressure me to buy a car when I first visited. She was very helpful in helping me make a decision on make and color. Barbara kept in constant contact with me throughout the process, which made car buying much easier than I thought it would be. She gave me many options and made sure that I got the car that I wanted. She has even kept in touch after buying, which has been so helpful. Honda is such a great company and Barbara is a great asset to the Honda team!
dbkerr_honda
Dec 3, 2012
Christopher Kenney was very friendly, knowledgeable and helpful in the process of selecting and purchasing my car. It was a very low key approach and I never felt and pressure to buy anything more than I needed. If you are looking at purchasing a Honda I would highly recommend both Autopark Honda and Christopher.
dporter000
Dec 3, 2012
The sale rep, Jeff Fisher, was outstanding and very motivated. On a late night he did not mind staying overtime even when everone else was leaving. He was very patient with our family and the chooses about the car color. He will be very successful in business and customer service.Dan Porter
George Risk
Dec 3, 2012
I am very pleased with the service I receive from Auto Park Honda. I had and occasion to buy a new car today and I was pleased with the salesman and his ability to explain the car and all the other accessories of the car. It was an very enjoyable experience.
ericshaffer
Dec 2, 2012
Kain Schenk provided excellent customer service throughout the process. He was very knowledgeable and professional and was great to deal with. Overall a great experience. I would recommend to all.
Mollyavery
Dec 2, 2012
David is a pleasure to work with and he came up with a great deal for us! David is very flexible and will work with you on text, phone or email.
aebeza
Dec 2, 2012
I felt like Christopher was not pressuring me into a sale, but truly trying to find me the car that I would have for a long time. He was very informative on the types of models that I was looking into and gave me a lot of options and suggestions for purchasing my first car. I felt like he took the time to make sure I was ready and not making a rushed decision. Glenn gave me good advice about my financing options and extra services, and everyone involved took the time and even had to stay late to ensure all the forms were signed, all the T's were crossed and all the I's dotted. Everyone in general was also very courteous and offered snacks/drinks while we waited. Exceptional service from Honda all around!!
rcpurvis
Dec 2, 2012
Eric was great in helping us find the right vehicle. We were uncertain about what we ultimately wanted, but Eric was very accomodating and helpful with all of our changes of opinion. He was efficient and professional and we truly appreciated his help.
hondabuyer4two
Dec 1, 2012
Best of the Best. Christoher Kenney out-shined all others, he went to extreme lengths to satisfy my purchase of two Honda Accords, EXL-V-6. I had some great offers from other dealers, but Autopark Honda rose to the top. Christpher explained all details of the vehicle and answered all questions I had. He worked with me on the two trade-ins and got me the price I was looking for on the vehicles. Christopher is a true professional Sales Representative and Autopark Honda should be proud to have him on the Staff. He kept me informed on all matters that were important to me, called me or sent me text information I was requesting. With no hesitations, I would recommend Christopher Kenney to anyone who is looking for a Honda.
unapologetic12
Dec 1, 2012
Mr campbell Provided me with excellent customer service. My overall experience was wonderful. I shopped around but he provided me with the best deal. He took his time and explained everything to me.I enjoyed my experience & I love my Honda civic!
peggyspoon1
Nov 30, 2012
Chris did a fantastic job-he has exceptional customer service skills. The entire staff was the most courteous and friendly of any I visited while shopping for this car. This dealership is the most professional and customer oriented of any I have used in the past. They put the customer (who was in-house) above all phone calls and pages - unlike the other Honda dealership in the area. I will recommend Chris Kenney and Auto Park Honda to all my friends and family.
Marquita
Nov 30, 2012
All around great guy. He helped me through my first major purchase in my life. I am a graduated so I started of perfect. He deserves more the 5 stars
jlucovsky
Nov 29, 2012
Jon and Ferrante were great to work on my recent purchase. They answered my questions promptly and completely and made sure my issues were addressed.They work as a very effective team and I wouldn't hesitate to recommend them!
cnorman99
Nov 29, 2012
Very appreciative of the help that Jae Kim provided to me. He was thorough and comprehensive. He provided good explanations and context. It was not the old-school high-pressure scenario.
kclark125
Nov 29, 2012
Jim was great and very thorough. He seemed very dedicated to his work and customers. I feel that we received a fair price on our used Honda Odyssey and was happy with the interest rate we negotiated. The only reason our experience would be a 4 out of 5 is because there were a few things wrong with the car that we noticed after driving it off the lot that we would have expected to be caught during the 150-point (?) certified pre-owned inspection (i.e. high-pitched noise & inoperative interior lights). We were also missing 1 all-weather mat, which should have been fairly obvious. I was also slightly disappointed at the trade-in value of my existing car.
chris.best.92351
Nov 29, 2012
Very personable staff and overall best experience I have had in buying a car. The salesman Tim Nelson was very helpful and courteous. I will definitely return here for my next car purchase
pwcash
Nov 28, 2012
This was by far the easiest car transaction that I have ever had. I have been purchasing autombiles for 36 years. My last two have been Honda's and I plan on to continue purchasing those.
Stevejstevens
Nov 28, 2012
My experience at Autopark Honda was fantastic. Ferrante provided exceptional customer service, was courteous and respectful, and made the entire buying experience enjoyable and pain-free. I would gladly recommend Ferrante and the entire Autopark dealership to family and friends looking for a new or used car without hesitation.
defdragan
Nov 28, 2012
I have given all 5's because I truly feel that we were treated great by Charlie Bruce. He was honest, friendly and above all else TRUSTWORTHY! It was the best car dealing experience that we have had. I am ending a Nissan lease November 2013 and I look forword to the chance to meet with Charlie Bruce again!
jillm216
Nov 27, 2012
Received amazing customer service from Kain Schenk on 11-23-12. I am so happy with my new Honda Civic, and the experience was great thanks to Kain!
Darrick in NC
Nov 27, 2012
Everyone at I dealt with at Auto Park Honda were very friendly. I purchased a new car and traded in my old car. My salesperson was extremely helpful and I felt she was working with me to get the best deal. The business manager was great explaining additional options for my car and he was an all around cool guy! I purchased my car late on a Saturday night and everyone stayed pass closing to detail the car and explain the features. It was a great all around experience and would definitely buy another car from them.
dstaats
Nov 27, 2012
Autopark Honda had the vehicle with options and color that we wanted to buy, the price was okay, and we were able to drive the vehicle home that night.
avcrewecu
Nov 27, 2012
Jim was extremely friendly and easy to talk to. He was able to get me exactly what I wanted at the price that I wanted.
mrs.b0803
Nov 26, 2012
Looking for a car is exhausting but when I went to Autopark everything was so easy and the service was great. Barbara was super helpful and fun to work with. I definitely recommend buying your next car here!
ElizabethPeeler
Nov 26, 2012
Very positivie experience. David was quite helpful and honest. Duration of paperwork was long, but enjoyable. Great team at Cary Honda. They were also flexible about letting me come back for additional services needed on the car so I didn't have to stay longer that night.
karaguido
Nov 26, 2012
Jon was a pleasure to work with, and very helpful. I will gladly recommend him to anyone I know looking for a car! Thank you.
Devlin #1
Nov 26, 2012
Unlike my past experiences purchasing vehicles, thanks to Jim Critzer, my recent purchase of a 2011 Honda CRV was very pleasant. Jim did not pressure me in any way, was friendly, open, honest, and knowledgeable about the vehicle. I felt comfortable during the entire process.Glenn Finkel was also very friendly and helpful and simplified the financing process for me.I will highly recommend both of these gentlemen to anyone interested in purchasing a Honda.
chiranjitss
Nov 25, 2012
I had the great experience with Jim Cirimele, from since i met from the first min to till the end of min when i purchased the car whatever questions i asked he always replied all my questions even small questions also and he gave me right advice and also during my purchase i asked for test drive two three times ,he was always ready for that. That was really impressive and helped me selecting the car. He is great sales person. ThanksChiranjit
Michols
Nov 25, 2012
We had a wonderful experience. Jim was very friendly and helpful. I would definitely recommend him and the dealership. Very pleased.Thank you, Melissa Nichols
flagle
Nov 24, 2012
Salesperson was great but overall experience at Honda autopark was not so good. other departments of the experience took way longer than it should. Will still shop there since they have large selection of vehicles.
dede1967
Nov 24, 2012
Walking in and meeting Jim was like walking in and talking to a friend. He made us feel comfortable and did not pressure us in the least. He was extremely knowledgeable and spent extra time with us going over the features of the car (he even set up my Bluetooth). We would recommend Jim and Autopark Honda to all our friends!
polina919
Nov 24, 2012
I came to the dealership by a referal and was lucky that Jim Cirimele was my sales person. He was knowledgeable, courteous, and provided me with a great deal of confidence to by the car of my choice.
gbrantle
Nov 24, 2012
Charlie was fantastic to work with. I really enjoyed his constant feedback and information based on the many inquiries I had, and his ability to search for the car I truly wanted. In addition, I appreciated his persistence in follow-up but giving me the space I needed to make my decision in a timely manner. As a first-time new car buyer, I had a wonderful experience working with Charlie and am thrilled with my new CRV. I would highly recommend Charlie based on his experience in the industry, communications and sales style, and customer-centric approach.
KateKard
Nov 23, 2012
We love Jim. He provided us with the best car buying experience never. Jim was so helpful in getting us out the door the day we bought our Honda CRV, which we love by the way!
aaoravet
Nov 23, 2012
My Crv was our 3rd car purchased at this dealership. We think they are great and we love our HONDAS. THIS IS REDICULOUS!! I said what I wanted to say.
jb4231
Nov 23, 2012
Mark Yingling was extremely helpful during my search for a new vehicle. I initially was searching for a used vehicle in the area and was having trouble finding exactly what I was looking for. Mark was extremely friendly and, although he knew I was not looking to buy a new vehicle, he took the time to allow me to test drive a new model (Honda Fit) and also to appraise my trade-in. He also clearly explained to me the retention value of the Fit as compared to other cars (one of my biggest concerns about buying a new car). When I departed to continue my search he did not pressure me to make an immediate decision and simply asked that I stay in touch in case there was anything else he could help with. Other dealers were not as knowledgable about the model I was interested in and put a good amount of pressure on me to make an immediate decision. After a couple of days Mark made contact with me and was able to highlight different options (such as $500 credit for service members if you finance with Honda, appraising my trade-in, etc) that he was able to compile to bring a new car into my budget. We settled on a price over the phone, and then I made the trip to the dealership (I live over an hour away). At the dealership Mark was initially busy with another customer who wanted to make a purchase, but he gladly stayed late in order to personally ensure everything went smoothly with the final paperwork. Mark and Glen Finkel (in the finance department) were the last ones at the dealership that evening (even after it closed) in order to help me through the entire process.This was my first time buying a new vehicle, and I was very pleased with the overall experience.
luzerne
Nov 21, 2012
David went over every detail of the options and instruments of the vehicle with my 'technically challenged' wife. I much appreciated the time he took. Working with Johanna was a pleasure. She is an "animal".
kristilley
Nov 21, 2012
Ferrante was the ONLY salesman that approached me at the entry. He was very friendly and listened to me. I enjoyed his knowlegde of the automobiles I tested. He does take the time to explain and review in detail, the process. I will reccomend him to friends that may be car shopping.
Chris Driver
Nov 21, 2012
I came to the dealership with no pre-conceived ideas about how the process would go, but I did come prepared with as much information about the car I wanted and the price I wanted to pay for it. I was pleasantly surprised at how quickly Kain adapted to my style of wanting to move the process along quickly and that I wanted to make a decision right then and there. I felt the process was smooth, although I knew that there would be the typical sales pitches, etc, I was able to quickly get beyond those and straight to the point: the bottom line. Kain was great to work with and understood my needs. Much less stressful than I thought it would be! If you come prepared, you can get through the process of buying a car fairly quickly.
BrandonWilliamson
Nov 20, 2012
I found the car online via a third party website, and then viewed it via the dealer website. I called the dealership with a question about a feature that was quickly answered by Jae Kim. I talked to Mr. Kim about the car for a few minutes and then setup a time to drive it. When I arrived I did not have to wait at all to see the car or fill out any un-necessary paperwork. The test drive went great, Mr. Kim was very knowledgeable about the vehicle and did a great job demonstrating all of the technology features (many of which I was not familiar with). My wife and I met with Mr Kim two other times before purchasing the car and each time he was very helpful, knowledgeable, and he did not hassle us at all about any detail of the purchase. When we picked up the vehicle the process went very quickly, again most paperwork was done before we got there and there was little to no waiting during each step. It was overall a great experience and I would gladly work with this dealership and Mr. Kim in the future.
dougt31
Nov 20, 2012
This is my third Honda purchased from Auto Park Honda and Don Hillenbrand. I continue to be impressed with the friendly and professional service I recieve. I don't even shop around anymore for my automotive needs. Why should I? I believe in putting my money in what I believe in, and that is Don Hillenbrand and Auto Park Honda. I was also very impressed with finance manager Glenn Finkel. He was very knowlegeable of all the products Honda offers and took the time to explain the options available to me. I will definately return to Auto Park Honda when I am prepared to purchase my next vehicle as I have always had pleasant experiences with that dealership.
LauriePowell
Nov 20, 2012
Working with Jim was one of the best car buying experiences we have had to date. When we are in the market for another car or have friends looking, we will highly recommend Autopark Honda
clw1983
Nov 19, 2012
Jeff is a great seller pay him like the Rams coach very laid back and extremely polite. No pressure salesman. Real pleasure to work with
mindystrouse
Nov 19, 2012
My husband and I came in to the dealership late on a Monday night and Kain was very courteous to show us around and offer us a test drive. However, we were just not ready to purchase a vehicle yet... we still had a few others to look at. After looking at the other vehicles we came back to the dealership that night and Kain let us test drive the Odyssey. After the test drive we decided to purchase the vehicle, but seeing as it was so late we decided to come back the next day. Kain was great through price negotiations and helping us get things done the next day as well. Thank you.
sjwilson31
Nov 19, 2012
Ferrante provided a very professional experience from start to finish. He took the time to understand what we were looking for and what was most important to us. He asked very good questions that were never pushy. He made thoughtful suggestions on model and financing options to help us meet our goals. He was very responsive and his communications were always timely. He took the extra time to go find what we were looking for and as a result we are the happy owners of a new Accord.
Briterobertson
Nov 18, 2012
I thought that Time did a wonderful job as far as customer service. He was friendly, polite, and helpful. When I asked a question that he was unfamiliar with, rather than make up an answer, he quickly either asked a coworker or happily looked it up online. I would definitely recommend his service to others!
mltart
Nov 18, 2012
Jim was extremely courteous and helpful when we met with him regarding the purchase of our car. I especially appreciate the time he took to show us how to operate the new features on the car. Jim is by far the nicest salesman we have ever worked with.
charleskidder
Nov 17, 2012
Fran was helpful and down-to-earth, also got me a good deal. Had to wait a long time to see the finance manager, but once in, it was quick.
csajda
Nov 17, 2012
The dealership had the best prices, where able to get the color mini-van I wanted in a very short time without adding any extra cost from across the state. The staff were all considerate. Our salesman was exceptionally helpful to meet our limited schedule requirement for appointments.
ilpark
Nov 16, 2012
I am believing Jon not only as a friend but advisor of my life in America. Mr. Jon Choi helped me to select a good car and tried to guide at his best.As always thanks again.
amthom
Nov 16, 2012
Tim was great to work with, took the time to listen to what I was looking for and didn't make me feel any pressure to make a purchase. Purchase process, including finance, was easy and not too time consuming. Price was great, actually paid less than what I paid for my 2004 Honda.
Shannon Hall
Nov 14, 2012
In the past 5 years, my husband and I have bought 3 cars from Autopark Honda. We have had excellent service every time. The sales staff is knowledgeable, helpful and willing to go the extra mile to make the process of buying a car as seamless as possible. We will continue to be a repeat customer.
maccarr
Nov 14, 2012
Ferrante and Auto Park Honda did a great job. Ferrante was very responsive to email and phone calls and went the extra mile to find us the model year, trim package and color that we wanted. He was always polite and professional. We spoke to other salesmen / dealerships in the area and Ferrante was the only one to offer to trade with another dealership to get us the vehicle we wanted. Thanks, Mac
ShannonToffton
Nov 14, 2012
I had a great experience. Everyone was very helpful. Jeff did a good job helping me find the car I wanted. Would use them again.
daliandragon
Nov 14, 2012
I needed a new car and knew exactly what I wanted. Kain made it easy for me and didn't engage in any quick sell tactics. I was in and out in about four hours and I'm very pleased with my new car.
Suman R
Nov 13, 2012
Ms. Barbara was very friendly and went beyond her professional duties to ensure that we had a pleasant buying experience. She stayed late and came in on days that she was scheduled to be off to accommodate us. I think she did a fantastic job!
bhnguye2
Nov 13, 2012
great and friendly services. willing to work with you and get what you want. Like the dealership and we would likely recommend it to our friends for any of their future purchases including ours too.
cris.wong.33
Nov 13, 2012
This is the second car I've purchased from Auto Park Honda within 2 years. We came away with the best vehicle we could find in quality, condition and price and believe me when I say we saw and test drove no less than 10 vehicles in 5 different dealerships. This CRV was showroom clean. Mark Yingling is a knowledgeable and patient Sales Rep. We never felt pressured or hurried. I also take my Hondas to get serviced here although I live in North Raleigh. Why? Because the service team here are the most competent and friendly professionals you'll meet.
srk
Nov 12, 2012
Very enjoyable, no-pressure experience. Felt well informed about the vehicle and the deal. Mr. Bruce was very personable, professional, and knowledgeable about the product, services, and process.
Esrom W.
Nov 12, 2012
The reason why I gave this rate is because the guy who sold me the car didn't try to sell me something else which I don't want to buy. I have experienced such kind of thing in another dealership but not Jim. I think he is very nice guy and honest and I recommend people to try him.
oomeggieoo
Nov 11, 2012
The experience was excellent. I came in knowing what I wanted. As soon as I was greeted at the door, everything went super. Working with Kain Schenk was an absolute pleasure and he was extremely accommodating with all of the questions I asked and test drives I requested. He wasn't pushy at all and that was perfect for me and the way that I shop, in general. The appraisal for my old Honda was spot-on and the brand and products are just very solid. Overall, great experience and now I have a new car and feel absolutely no buyer's remorse what-so-ever.
ryalt7
Nov 10, 2012
Mark Yingling was great to work with... he was informative, helpful, and not pushy at all. I would highly reccommend purchasing a car from Mark.
donna.daniel.3348
Nov 9, 2012
I was/am very pleased with the service that I received at this dealership. Ali was originally going to see me and I called him and told him that I could get to our appointment a little earlier that day, he informed me that he had another appointment but would have Craig help me. I really appreciate him doing that, it showed me that he cared that I was satisfied with my experience before I even arrived at the dealership. Craig was outstanding to work with, very personable and just easy to talk to. I would def. recommend them to any of my family/friends/co-workers should they want to purchase a vehicle. Ali and Craig together made my car buying experience great! I am LOVING my 2012 Accord!Thanks again guys!Donna Daniel
termite10
Nov 8, 2012
Darryl was extremely friendly and helpful. He worked hard to make our experience smooth, and we walked out very pleased with our first dealership car. He greeted us as we came in, was helpful over the test drive, and then walked us through the credit approval process as quickly as possible. He communicated with our Credit Union for us, and got everything sorted out as fast and as well as he could.
kbogner
Nov 7, 2012
Don was very helpful and very knowledgeable about our new vehicle purchase. I appreciate the time he spent with us making sure that we were happy and taken care of. He even went above and beyond with one request we had for our new vehicle.
Pfsullivan
Nov 7, 2012
Wonderful experience! Erik lutz went out of his way to work with a tight schedule I had! First experience with Honda I have to say the Odyssey is one of the best cars I have owned! I love it. Thanks!
beeyotchslap
Nov 6, 2012
My buying experience at Auto Park Honda of Cary, NC was very pleasant and I would recommend them to everyone. Our salesperson, David Watson was friendly, knowledgeable and went to bat for us in negotiating a very reasonable price. The dealership had a great selection and the whole deal was very quick and did not waste our time. I have bought over twenty new cars since graduating college, and this was the most pleasant purchasing experience by far. Thanks David and Auto Park Honda!
kirkbeason
Nov 6, 2012
Great service. Honda makes a great, reliable product. The price I paid was fair. The car buying experience was actually enjoyable. Kain was very knowledgeable and great to work with.
kklier
Nov 5, 2012
I used Autopark Honda before and had a pleasant experience. This time was no different. Craig made the experience pleasant. The process was long, but the experience was pleasant.
jsiferd
Nov 5, 2012
Barbara did a fantastic job- I felt completely comfortable working with her and would highly recommend her to anyone I know who's in the market for a new car! She was friendly and informative without being too pushy- which I really appreciate.
btorsell
Nov 4, 2012
Kain gave me great service. He was great to work with. I would highly recommend his services to my friends!Kain explained all information to me about the car & ensured that I understood the forms I was signing. He was very patient & willing to show me all the different color cars. I would recommend him to others who are looking for a new car!
plawson
Nov 2, 2012
Jim was a gentleman and very patient with me. He found me the car I wanted and took his time explaining everything to me and my husband. He was very knowledgeable about the car and excellent at following through.
stevefinn1
Nov 1, 2012
The whole team was great. Jim Cirimele is an outstanding salesperson...it is like working with an extremely knowledgeable friend!I got excellent car and an excellent price!
dmchand
Nov 1, 2012
As soon as we walked into the Auto Park Honda dealership, we knew that Honda is a great vehicle to own. We've had 3 other Honda Accords and have never had any major issues...just normal maintenance. Erik Lutz was our sales rep and he was very professional from the start to the end. He wanted to make sure we were pleased wih the car and that we would walk away as satisfied customers and we certainly did! He went over the options on the Sport model and answered all of our questions. He made sure to keep us posted when the car was being delivered. Erik is one of the best salesman that we have every dealt with. I would highly recommend Auto Park Honda and Erik!
rich2laces
Oct 31, 2012
My wife and I purchased a 2013 Honda Accord Sport on 10/30. This was the 4th car we have purchased through Jon Choi. He is a great salesman, demonstrates expertise, is very personable, explains all of our options, and, in general, is a terrific asset to Autoprk Honda. We will be back to purchase our next car when the time comes.Thanks!Rich GallettaDarlene Galletta
hvtran2
Oct 31, 2012
This was my second time buying a car from Jon, he has always treated us nicely and is willing to go extra mile to help you find the car you are looking for. I have bought 3 new cars in the past 5 years from Autopark Honda Cary because of the excellent services they provide.
smcphatter
Oct 30, 2012
Jae Kim was very upfront and honest with us. We appreciated that alot. He was easy to work with and kept us informed on the process we were going through. I would come back to AutoPark Honda and Jae for another vechicle purchase in the future.
brighall
Oct 30, 2012
Jae was great to work with during our purchase, and I would refer anyone I know to Jae. He really made our purchase enjoyable. He went out of his way to accomidate my wife, who's due next weei, to ensure she was confortable with our purchase. Thank you. I also worked with John in Finance, and I'm very happy with the entire process. Thank you for an enjoyable, smooth, and easy process. Ultimately, this is why we partnered with Honda for our new van. The Halls
ilsinjuldo
Oct 30, 2012
The dealer is very kindly and offered reasonable price. After buying the car, he also gives us special care and we are very pleased with the service.
crowderfrazelle
Oct 27, 2012
This was the first new car we had ever purchased. We shopped around and the absolute best price and friendliest, most helpful people were at Auto Park Honda. Both the internet sales person and the showroom person were extremely pleasant, and they were transparent in their pricing and their dealings with us throughout the process. On top of it all, we had to have our two young children with us, and Jon welcomed them and included them in the car buying experience and made sure that they were as well taken care of as my husband and I were. If you want to work with people with honesty and integrity, go to Auto Park Honda.
rkuranov
Oct 26, 2012
It was a good experience. The honda employee was honest and helpful. They not tried to hold me and push me to buy anything by any means as in some dealerships.
carol.schroeder.121
Oct 25, 2012
Jon is knowledgeable, professional, helpful, and pleasant, and worked hard to get me the best deal. He made my car buying experience actually pleasurable: 5+.
Richard Dickie
Oct 25, 2012
My wife and I researched the car and were pretty much ready to buy. We knew what we wanted, and Jon Choi understood what we wanted, so the whole process went smoothly. Jon was great to work with. I appreciated his good humor, and he understood that we did not need (or want) a high-pressure sales job. He listened to us, and worked for us to get us what we wanted.
ScottManning
Oct 24, 2012
I was thoroughly impressed with the level of service I received from Jim at Auto Park Honda. He far exceeded my expectations and I would recommend him to anyone looking to purchase a vehicle.
hfmartin
Oct 24, 2012
Mr. Nelson treated my wife and I with great respect and patience. Because of his professionalism, we purchased the new Honda. He is a credit to the dealer and Honda automobiles. Herman Martin
sasdca
Oct 24, 2012
I've been a Toyota owner all my life...until I met David Jackson and he sold me a Honda. When I walked into Autopark Honda for the very 1st time about 2 weeks ago, David Jackson met me with with a smile and an offer to help me find just the right car. David was friendly, patient, knowledgeable, and provided a pressure-FREE experience. I asked a lot of questions, and David answered them all...again, with patience and kindness. I would highly recommend David to my friends for their next car buying experience. Kudos to David and Autopark Honda! Diann :-)
ncsufan
Oct 24, 2012
Working with Jon Choi was fantastic! He got me in the car I wanted without any hassle or long wait times. I definitely recommend working with him if you're looking to buy a car, he will not disappoint. Thanks Jon for all your help! I will be coming back to you always for my car needs.
jkmin96
Oct 23, 2012
I was very satisfied with the service from this dealer.Especially, Jon Choi is en excellent employee.He helped me to make a good deal within a shot time.He had good knowledge about the car we were looking for and he explained very well.I strongly recommend him for other people.
AnamayaSullerey
Oct 23, 2012
I had very good experience working with Malik and I am a satisfied customer. I got the out of door price offered upfront and it was honored. I will recommend this dealership too.
yuyonghui9999
Oct 23, 2012
Tim Nelson is a very nice guy who always hlep me in a very friendly way, and he also has a strong quality of work. we like hime a lot.
RDWRER
Oct 23, 2012
We recently bought a Honda Odyssey EX-L from Autopark Honda, where we dealt with Tim Nelson. Tim has a very pleasant manner and was helpful and informative without being pushy (pushiness being something which invariably puts me off). He presented a range of sensible options, gave us the time we needed and was able to answer all our questions, even with a sore throat!
papamatt
Oct 23, 2012
From the first visit, Jim worked hard to make us happy. He exceeded our expectations! I will recommend Jim and Autopark Honda to all my friends
jzbelk
Oct 22, 2012
Malik Moss was wonderful!! I came in just to weigh my options since I was driving a vehicle that was only 4 years old but had 100,000 miles on it. In the past I've purchased only used vehicles with the thought that it wouldn't be cost effective to purchase new... Malik completely changed my point-of-view! For just a few dollars more than my previously used-high mileage vehicle payment, I'm now driving a brand new, fully loaded vehicle! He made my first NEW car buying experience at AutoPark Honda very enjoyable. I don't ever plan to buy from anyone else!!!
robchandler1
Oct 22, 2012
I had a very nice experience at AutoPark Honda in Cary, NC. I worked with Jim and he was very courteous, very knowledgeable and friendly. The buying experience was one of the best I've had.
bobbycmusic
Oct 22, 2012
I needed a new car for my wife that was reasonably priced and comfortable.the Accord has always been good to me so we went to autopark honda.they had some sort of special running so we got a killer deal.service was fantastic and they were very quick respond to my needs.ill be back soon to pick up a 2013 accord.
rtptravel
Oct 22, 2012
They Have Great Used car selections.Jon Choi is working with us and taking step by step in process.I recommend Jon Choi for all your New or Used car Needs.Thank you Jon
theblasers
Oct 21, 2012
Mr.Kim was very informative and friendly at the same time. It was a delight to do business with him. The process of purchasing a car and our various options was explained clearly and efficiently. We definitely left feeling like we had gotten a good deal.
benkic
Oct 20, 2012
The sale-man Craig was great but that was the end of the positive experience. Once the manager came to talk numbers everything changed. Fast talking, pushy and just plain deceptive. I'm not new to car buying but this was the first time I'd ever been treated so poorly. Hard to believe they have so many positive reviews, maybe things are changing but if you decide to go here I wish you good luck.
mel683
Oct 20, 2012
Kain was extremely helpful from the first time we met him. We were interested in purchasing a minivan and weren't sure of the different models or options we needed. He took his time in making sure we understood the differences. We were so impressed with the Odyssey and all the features that make this such a family friendly and luxury vehicle. I would highly recommend this dealership and especially working with Kain. To give you more of a testament of our experience with Kain: Our vehicle ended up coming from another dealership. There were a couple things about it that I wasn't pleased with and Kain and the dealership of Apex fixed them without a question and quickly. I was extremely pleased and satisfied with the outcome. Furthermore, after I purchased and received the vehicle, Kain set aside time to spend with me in getting familiar with all the great technology features the Odyssey offers. Very glad that he was my sales representative and although it is only the first day home with the van - I am very happy!
Phillips80
Oct 19, 2012
The staff was up-front and honest. They were very attentive and moved quickly to get me on my my in my new Honda. We shpoed other Honda dealerships and Autopark offered the most competitive oricing.
adrianpop
Oct 19, 2012
I had purchased a 2013 Honda CR-V EX at Auto Park Honda, Cary, NC from Darryl Cook. I just wanted to take the opportunity to express both mine and my husband's gratitude for the friendliest and most professional manner your dealership extended to us. I have to admit that purchasing a car at AutoPark Honda with sales professionals such as yours was one of the most gratifying experiences I have had. Our salesperson Darryl took his time with us and was patient. Thank you for a wonderful deal and experience!
chepofactory
Oct 18, 2012
It was great to have Ali help us with our new car. He was very knowledgeable about the models we were looking at and took time to explain the features of each; thus helping us decide which made sense for us. Throughout the process it was like having a friend help us in making a decision rather than a high pressure salesman. He was not averse to us taking multiple test drives and made sure that he was available when we went back to seal the deal.
C PLUMMER
Oct 17, 2012
My family previously purchased 2 cars at Auto Park Honda so this was a "no brainer" . Ali Akkan and Vance were excellent! I just hope they are there when we need another car. I am very pleased with them and their new location at Leith Pre-Owned!
Haresh Patel
Oct 17, 2012
Was introduced to Jim Cirimele by the trainer CHRIS, who was training one of the old friends, Ms Chris Jenson. Was assured by Chris(trainer)about the service. Was impressed by Mr. Jim Cirimele, who "redefined" car buying experience. Enjoyed evry bit of the time with Jim. Will allways remember the experience and will recommend his name and the dealership.
bsitmmel
Oct 15, 2012
ferrante campbell was great, easy to deal with. Made the process easy and painless and got a great deal with out having to do a bunch of negotiation very strait forward.
JanMaynor
Oct 15, 2012
In trying to locate the 2013 Honda Accord I wanted, I visited several Honda dealerships. Buying a car has always been a dramatic experience for me. I hate haggling over price. I don't like the salesman to tell me what I like. When I met with Jae Kim, it was different. Jae was friendly, not pushy and listened to what I was saying. He helped me go over the accessories that I wanted and got me the price I wanted. He made me feel very comfortable. He kept in touch with me through the process of locating the car and met my schedule for picking it up. Even though I had to drive 1 and 1/2 hours to get to Cary, I didn't mind as I thought Jae made it so easy to buy the car, it was worth the drive. When I went to pick up my car, I met with John Watson who was equally good to deal with on the finance end. I went in thinking I would finance my car through my bank, but John was able to give me a better rate and was quick in the process. I can't think of a thing I would change about my experience with AutoPark Honda. Jae and John represent the dealership well. I drove my new Honda to work this morning and have recommended Jae and the dealership to several of my peers. I also want to commend Caitlyn on quickly responding to my quote request online. She was very helpful and remained in touch throughout the beginning proecess. Thank you.
reneelaughlin
Oct 15, 2012
Craig Nachsin at AutoPark Honda, did a wonderful job! He was extremely helpful and informative. He made sure all of our questions were answered and provided great customer service. We impulsively decided to stop at the Honda dealership not realizing that they were about to close. Craig stayed three hours after closing in order to get us home in a new car that day. We really apprciate all of the hard work he put in for us!
don.knowles
Oct 15, 2012
Don is straightforward and easy to deal with. Knowledgeable and user friendly. Amiable and not pushy. We would buy from again, having bought 2 from him already. don and becky knowles.
Jrseykid686
Oct 15, 2012
I came into the dealer to look at the new accord sport with the intentions of possibly trading my vehicle in several months. After driving the new accord and fantastic trade offer I could not pass up the car. Jim and the sales manager worked very well to get me into my new Honda and assure my vehicle is protected for years to come. Thanks!
Lawrence Wittenberg
Oct 12, 2012
My first contact with the dealership was with the manager Carl, who was very helpful and put me in contact with Jim Cirimele. Jim was outstanding from the moment I spoke with him. I showed up the next morning and he had everything set. The car was ready, the paperwork was ready and after the test drive I was ready for the finance department. I was thrilled with the service and care shown to me throughout the process. I will recommend the dealership and the salesman to anyone who asks.
lcaryecu
Oct 10, 2012
We were greeted immediately upon arriving at the dealership, by Jeff. He was very friendly, and easy to talk to (a wonderful trait in a salesman). He accommodated all of our needs while test driving vehicles. I was unsure of what make vehicle I wanted, but was insistent on a few key vehicles options. Jeff made sure to ask what I wanted in a vehicle. Once we decided on a car, Jeff did everything he could to make us happy. He really fought to get us a price we were comfortable with. He even let us leave and come back the next day to finish paperwork, as it was getting late. Jeff stayed with us for about 4 hours the evening we bought our car. Poor guy! But he got the job done. He absolutely made us feel like he was working FOR us. Which is a great quality. I would absolutely refer anyone to Auto Park Honda, and tell them to ask for Jeff!!!
kchapman
Oct 10, 2012
Overall experience was great. This is my 4th Honda vehicle purchased from this dealership,which should speak volumes, being that I am a return customer.
JLannan123
Oct 10, 2012
It was a rainy Monday night, and my husband, son and I were really interested in finding a nice used Honda Civic for my 21 year old son. Mr. Kim greeted us and showed us several used cars under 100,000 miles on the lot. Once we spotted one we liked he led us through the process, showing us the Carfax, and showing us what we could expect about the car on the computer. After driving the car, my son, husband and I were ready to commit to purchasing it. The next day Mr. Kim took time with my son and I to have an inspection done at our Cary repair shop. The shop approved of the car. Mr. Kim, my son and I returned to complete the paperwwork with the business manager. Knowing my son needed to go back to college with the car that day, Mr. Kim tried hard to save us time and move quickly through the entire process. My son is very happy with his "like new" Civic. Thank you.Jennifer Lannan
cemetrelle
Oct 9, 2012
I have given all 5's on this review because both Mr. Malik Moss and Mr. Vinnie earned them. I wanted to first start off by saying that Mr. Moss has great customer service and personable skills. He made me feel right at home. As soon as I informed Mr. Moss of what I was looking for, he immediately went out of his way to get me the vehicle that I wanted at a great price. I went in on Sunday afternoon looking for a new Black/Black CRV but they didn't have one in stock. Therefore, Mr. Moss located my vehicle and I was able to drive it home last night. Mr. Vinnie was able to get my payment down even lower than what I was told initially, which was awesome. He also went over my paper work and explained everything to me in depth, even though it was after closing hours. I never felt rushed. Both gentleman made my experience at Auto Park Honda a great one!
milacross
Oct 8, 2012
I've owned my Honda Civic for 23 years. And for 23 years and 333k miles, it's been a great car. I hang on to my cars. The engine finally died, and I needed to be put into a car immediately. But not just any car, it had to be a car to fit my needs, and lifestyle. Jim Cirimele listened attentively, ascertained my needs, and picked out the PERFECT car to replace my 1989 Honda Civic. He picked out the 2012 Honda Fit Sport. I must say that I'm very impressed with the service of Jim, and the finance instruction by Luigi.Good job Honda! Sincerely,Michael A. La Cross
kevinml
Oct 7, 2012
After deciding that I want to purchase a new CR-V, I did my comprehensive research of all Honda Dealerships in 100 miles radius of Chapel Hill (where I live), contacted each of them and I found the Auto Park Honda in Cary to be the best in the Area: in service as well as price. I was fortunate to work with Jon Choi as the sales consultant. He is very professional, respectful, precise, and worked hard to make the deal in a timely manner. It definitely worth the drive from Chapel Hill to Cary to get the good deal and receive the great service. I explained to Jon Choi my needs and Jon worked very efficiently by understanding my concerns, and the transaction was very smooth with absolutely no pressure. This is not my first or second car puying experience but it is by far the best, thanks to Jon. He went above and beyond his responsibility as the sales person to make sure my needs and concerns are addressed. Thank you Jon!!
cddnurse
Oct 6, 2012
Willing to working with pricing. Good customer service, friendly - had children with us were very accommodating to them.Quickly offered us test drive.Found a way to get trunk tray that I thought I would have to come back for.
Amahalo
Oct 5, 2012
Craig was a great, straight forward guy who I could work with again. He was patient and not pushy, like a lot of salespeople can be. He didn't pressure us when we needed time. We so appreciated that. He knew the product line well, and we knew what we wanted. I would highly recommend Craig when you go to Auto Park Honda! It was a great experience.
nsshinou
Oct 5, 2012
I walked in the dealership for the first time. Kain greeted me and started to try to understand what I was looking for. He then proceeded to show me exactly what I was looking for. I was originally considering getting an Accord Lx-P but he recommended that I should get the SE which was only about $800 more. Ken then had me take a test drive. Following the test drive he gave me his card and asked to call if I had any questions. What I liked on my first visit was that none of the cars had options on them. It was easy to decide between the models. They were all the same price. All i had to deal with was the colors and options. This is another thing that Kain was great at. He did a great job in showing me all the colors that matched what I was looking for.A few days later I decided I would go and test drive the car again. I asked him if I could come and do a 30 minute drive of the car. Ken did not hesitate and asked me to give him a time when I would like to come. I showed up that day to find Kain ready for me with a car ready to test drive. I drove the car that day for about 30 minutes. After returning to the dealership I sat down and worked out the price within 30 minutes. It was an easy process.Over all Kain was great. The process was easy.
solotu70
Oct 4, 2012
I am so happy to work with Jon choi. I think that dealership sales representives have been copied his sales style, respective conversation with customer, explain any paper workin detail..Also I have a luckey to meet him to buy the new car....If I will have chance to buy the car next time, I want to contect him again....
Kylew26
Oct 4, 2012
I would definitly have to say that my expierence at Auto Park Honda was the exact opposite of what one would expect when buying a used car. After visting a few local dealers, as well as test driving a few vehicles and reading their carfax reports, i was very wary of buying a used car for the amount of money i recieved from my insurance settlement. In dire need of a reliable car to commute to work and back, a friend recommended i visit the cary auto park. Upon arriving i was greeted by Craig Nachsin, one of the sales associates. Even though he did not know that I was definitly planning on buying a car that day, he still devoted several hours of his time allowing me to test drive several different cars. He even provided carfaxes for the vehicles, and at no time whatsoever did I feel pressured, intimidated, or as if i was being taken advantage of because of my inexpierence buying a car. He was polite, patient, and had a sense of humor. After deciding on a vehicle, he took me into the office and we negotiated a price. I ended up getting the car for about 1500 less than similar dealers in the area. When all the paperwork was signed, Craig stayed with me all the way until i was getting in the car to drive home. I would certinly purchase another vehicle from Auto Park Honda and would certinly recommend buying it through Craig. All in all a 5 star expierence.
CFHMEH
Oct 3, 2012
Went for used Pilot and bought new Odyssey. Kain did a good job positioning the sale and we came away w/ a car that really fits us better. We are return customers and were very happy w/ our last Odyssey that lasted 12 years and 184K miles before the Transmission needed replacement.
mnfountain
Oct 3, 2012
Went above and beyond to make sure I didn't have to jump through a million hoops to get the pricing and finance approved. I am young and don't have much credit established and Christopher worked it all out for me. Highly recommond him!
conniewu
Oct 3, 2012
Jim Cirimele is very friendly. he is helpful during our new car purchase process. We are very happy with our new car. Thank you so much!
ramesh1111
Oct 2, 2012
It was pleasure to work with Ali Akkan and you can expect to get answers for all of your questions related to purchase of your new vehicle.
majer73
Oct 2, 2012
We had a good experience with autopark before so its no surprise that we decided to go to this dealership this time when we were ready to purchase a new car. The sales person Jamal Badwan was very accomodating and although it took us a long time to get a car that we want (it's a 2012 Honda Accord Sedan and it's not the dealers fault though, it's becoz the color and trim level we were looking for is no longer available since it is an outgoing model), the overall experience was satisfying and we ended up getting a good deal both on the price and the interest rate.
eaglette1
Oct 1, 2012
Malik helped me not only find what i was looking for, but to address any concerns i had about the ordering process of my truck. He has gone above and beyond for me and i will happily recommend him to my friends when they want to purchase a new car.
skoopa
Oct 1, 2012
The experience I had with Craig was very seamless and he worked with my work schedule to get me in, answer my questions and let me test drive the vehicle I wanted. Craig was an honest, straight shooter and I could tell he was interested in making sure I was satisfied with my visit/purchase.However, since the car business is a "make sales today or else" kind of business it generated a scenario when the sales manager got involved that I would have got an extra 4-5% off the value of a color of a car I did not want just so they could make the sale that evening. Even though I was made aware of arrangements could be made to get the car to the dealership for me to purchase the next day, I felt like I was being penalized twice: 1) for them to [pay some kid that jacked up my stereo settings, hooked up his phone to my car and loaded all his crap] get a car they want to sell me, and 2) for me having a preferred color of choice. I would have spent $50 in gas gladly to save the $300 they charged for that kid to get my car.Lastly, the Finance MGR was extremely shady trying to position a higher APR into an inflated 'you'll pay this per month' price, then saying that if I got a warranty package he thought he could lower my APR and almost wash out the difference in price. Of course, I asked why I couldn't get the lower APR without said package and even though I left with a MUCH lower APR than he originally showed me in the quote, none of it was dependent on me getting whatever package he wanted me to get.So on the whole: managers blatantly try to pull the wool over your eyes, Craig was superb and I have absolutely no complaints with my experience with him.
bveasey
Sep 30, 2012
This is my second car that I have bought from Fran in 2 yrs. She always makes it very effortless and stress free. I walked in and Fran seems to know exactly what I want in a car and gets me the great deal that I can live with. All around the closest to perfect car buying experience anyone could ask for!!!
fith
Sep 30, 2012
Ferrante Campbell is a top shelf salesman at Cary Autopark Honda and was extremely helpful on all levels. I was looking for a good value pre-owned vehicle (in this a case a Certified Honda) and he was able to make the transaction as smooth as possible and worked with me every step of the way. He even picked me up at my home so I could pick up the car. I can't recommend him enough!
keteal
Sep 29, 2012
Jim was absolutely amazing to work with. He was friendly, to the point, and willing to work with us with anything we had questions about. He asked the sales manager to finalize the price with us and was nothing but friendly and patient the entire time. We were first time car buyers so it was a very intimidating process that Jim made fun. He showed all the features of the car and spent almost the entire day with us. We really appreciate his help and would recommend him to anyone.
terribailey
Sep 28, 2012
First of all, I was very impressed with Chris Kenney and his integrity and honesty from even our first visit to the dealership. There was something about him that made us want to go back and see if he could get us a better deal than another dealership in the area. Secondly, we felt like we could be honest and direct with him in regards to our needs and wants in buying a Honda for our daughter. Thirdly, we were impressed with the overall friendliness and helpfulness of all the employees we encountered in the process of buying this vehicle (a special thank you to Johanna Que). THANK YOU for making our car buying experience wonderful! Just to let you know, we normally don't buy new vehicles. It's been almost 25-30 years since we've done that, but we wanted our daughter to have a vehicle that would last her a long time. Again, we'd like to thank Chris Kenney and Autopark Honda for making our car buying experience a wonderful one! Terri Bailey
dglennon
Sep 28, 2012
This was by far one of the best car buying experiences I have had. I went to Honda looking for a more economical vehical with certain features. Gary Rawlins approached me and offered assistance, but did not bombard me and make me feel presured. He gave me time to look and was available for assistance when I was ready to test drive and ask questions. Gary was knowledgable about the vehicals and when he did not have the answers he went and retrieved the information. I was upside down in my other vehical and Gary worked with his manager and was able to offer me a good deal; there was no haggeling. Gary was straight foward and this car buying experience was nothing less than outstanding. Thank you to Gary and the rest of the Honda team in Cary NC. Satisfied Customer----D.G.
kbjones6
Sep 28, 2012
Mr. Hillenbrand was an exceptional person to work with, and I wouldn't have had a better experience with anyone else. I am a young and recent graduate, so Mr. Hillenbrand helped me a lot in dealing with finances (I am very new to it all). I had a wonderful experience, and I am very happy with my new car! Thank you!
ale3reynolds
Sep 27, 2012
I would recommend this dealership to all my friends and family because of the service I received during the purchase of my Accord in 2006 and my Civic in August 2012. Peter Gazzard was very helpful and polite during my most recent purchase.
baileyfamily
Sep 27, 2012
Christopher Kenney was a great salesperson to work with from the very start. He was not pushy in actually selling to me right away or demanding of time. I was very impressed with the way he handled my questions, talked me through logistics, positives and negative sides of different models, and the like. He was easy to work with, gave me and my family time to count the costs, and did not create a hostile environment when it came down to actually purchasing.As I was searching for a new car, I eventually came back to Christopher Kenney at the Cary Honda Dealership because I was not pushed to buy right away and was given the opportunity to voice my opinions, concerns, and what I was looking for at the price I could actually afford.I am very ecstatic with my new CR-V EX and the dream couldn't have come true without the reliable, dilligent, focused, and professionalism of Christopher Kenney!Thank you!
kohoutek
Sep 27, 2012
Since 2009 I have been on a replenishment cycle with my family's cars, and I have added cars to our "mini fleet" due to my kids coming of driving age. As a result, I have purchased 3 cars in the past 2 years from Peter Gazzard at Auto Park Honda, as well as a VW and an Acura from affiliated dealerships for a grand total of 5 cars in 4 years. Obviously I have a very high opinion of Auto Park Honda and other dealerships in their "family" as well as Peter, or I would not return. Peter and the staff at Auto Park provide fantastic service and make for a very pleasant buying experience every time. Auto Park is very fair with its pricing, and I have never felt any pressure. It is a very laid back and rewarding experience as far as car buying goes. I highly recommend Auto Park Honda and especially Peter!
K Kirkland
Sep 27, 2012
We had a wonderful experience with our salesman, David Jackson.His customer service skills are impeccable and he was great to work with. We own our own small business and customer service is very important to us. Unfortunately in todays world great customer service is rare. I would definitely give David 5 out of 5 stars for his awesome service.
joyce nicholson
Sep 26, 2012
One of the best dealership i have been. The sales Team were wonderful and we were not under any pressure to buy at all. the Sales Team communicated very well and were very friendly
k2gross
Sep 26, 2012
Jae Kim did an awesome job. He was informative without being pushy and worked to help us get the car we really wanted. He took us through the process step by step and was extremely supportive throughout. The dealership was very clean and friendly and our kids loved the popcorn while they waited throughout.
marcello.davis
Sep 25, 2012
From salesman to salesman Jeff is definitely one of the best. I hate feeling pressured to buy and feeling sold but Jeff walked me through the process so well it all felt natural. I had very little buyers remorse and before I pulled off he made sure I knew everything dealing with my car. I am happy with my decision and if I was a rich I would buy 10 more from him tomorrow.
skruse
Sep 24, 2012
Ali was a great guy to work with. Very easy to talk to and appeared honest, was helpful and I did not feel pressured by him. I would definitely work with him in the future.
annesg
Sep 22, 2012
We have had experience at other dealers where one price was quoted then another was offered when we arrived there. Auto park had the best price by a few hundred dollars. The hard sell on add ons was kind annoying even though we wanted some of them. Overall we felt not was an easy transaction that didn't leave my feeling angry and abused. This is our 4th Honda and our loyalty was recognized. That's nice.
krishc16
Sep 22, 2012
Frances Gay is a real professional sales lady, We were very happy to work with her and recommend her name to any one.She is the best sales person you have and made our purchase of the New Honda Accord a pleasure.Krish Chhabria.
john.prichard.31
Sep 20, 2012
Craig was very good. He let me ask questions and didn't pressure me on anything. We started out looking at a used Honda Pilot and ended up with a 2012. Easygoing, friendly, and worked on our behalf. Thanks.
corrinetaylor4
Sep 19, 2012
I had been looking at cars for quite some time and my father brought up Honda. So I went to te dealership and everyone was so friendly and kind. He had told me he talked to a man named Kain and I asked for home when I got there. He let me test drive the car and really explained to me all the buttons and really nice features. He helped me with price and my grandmother, who lives in Ohio and I live in North Carolina, had to co-sign for me. They made it super easy and offered to overnight the papers to her so she could sign them and I could get my car as soon as possible. When I went to pick up te car it was insanely clean and just like sparkling so they did a great job there as well. I would totally reccomend anyone who is looking for a great, affordable car with outstanding service to go to Honda and ask for Kain. He was awesome and was willing to help me out and work with me!
eisner0533
Sep 17, 2012
Christopher was excellent to work with as we purchased our new Pilot. So many people dread the process, you won't if you go to AutoPark and ask for Christopher Kenney. He was a pleasure!
Lphillips43
Sep 17, 2012
Mark was very friendly and welcoming. We were in the showroom on a very busy Saturday and he made us feel that he had all the time in the world to answer our questions. He was professional, courteous and never pushy. I would definitely recommend him to others and will seek him out when I am in the market for my next car.
courtney.n.howard
Sep 17, 2012
This was the best car experience I have had! I would definitely recommend auto park Honda and mark Williams to anyone who is looking for a new car.
dawn97
Sep 17, 2012
Kain was great to work with. He patiently went through all of the features of the car and didn't mind when I first brought my friend to look, then my husband, then my mom. He even smiled through my twin babies making a fuss. I'm please with how quickly he was able to get the price I wanted, the paperwork completed and me into my new car. There was none of that "let me ask my manager" B.S. where they keep you in the dealership for hours on end until you give up and go home. Kain even negotiated the price through text messages...my kind of sales person!
kailuak10
Sep 16, 2012
David Jackson at AutoPark Honda in Cary did a fantastic job helping me buy a new car. He was very informative and knowledgeable. He gave me fair opinions on all the cars I was considering, talked to me about the features of the Honda and the different package options, but did NOT pressure me into buying anything more than I wanted. He made the buying experience very low stress and enjoyable. I would HIGHLY recommend buying from David if you're looking for a new Honda.
Tomelik
Sep 16, 2012
Jon made the process very comfortable. He expressed his confidence that we would be able to come to a agreement on a vehicle, which he folled through with. Thank you!
LinleyBrown
Sep 15, 2012
The staff, management, and sales personnel were friendly and professional and provided a positive atmosphere. I did not feel pressured and felt wiggle room to negotiate.
roniroberts
Sep 15, 2012
We are very pleased with Auto Park Honda, What a great crew thats cares about satisfying the customer and our needs!!! Honda is quality, comfort, and luxury. I love my Honda Odyssey. It gives me comfort, spacious room for my family needs, and the look of class. It looks sporty and makes me feel FASHIONABLE-- not a soccer Mom van. I do coach my children's soccer team. I'm excited to become a part of the Honda Family. I look forward to having my Honda for a long time.
mthms222
Sep 14, 2012
Garry was very helpful in buying a car for my 16 year old daughter to drive. He provided information in a friendly way and was available by phone for any questions at all. I will recommend him to anyone wanting to buy a car. He went above and beyone in making sure we were taken care of.
jerrypat1968
Sep 14, 2012
I am 65 years old and have purchased a number of new and used vehicles in my lifetime.The purchase of our new 2012 Pilot yesterday is the best experience that I have ever had buying a new vehicle. We new that Autopark Honda had the Pilot that we wanted and already had a quote on it via the internet. Our biggest concern was what we were able to get for our present Pilot and being able reach a payment the we could afford. My wife and I are retired, so this was critical. We were helped by Jae Kim to lead us through the process. Between Jae and his Sales Manager we were able to reach a fair price for our vehicle and get the payment that we needed. Jae Kim was friendly, helpful, efficient, and very knowledgeable. We were both impressed with him. I would reccommend Jae and Autopark honda to anyone.Sincerely,Jerry Midkiff
john.nichols.988
Sep 13, 2012
Jim provided us with the absolute best customer service we could have asked for. We went in looking for a vehicle for our son Ryan, and Jim guided us to the perfect fit. Jim answered all our questions and concerns, offered us refreshments while we were processing the paperwork, and worked with us in any way he could. Very friendly, and very informative, Jim did us a great service.
rushingriver
Sep 11, 2012
Jeff was incredibly helpful with my search for a vehicle. He was very patient as he showed me several different options and took me for two test drives until I was satisfied. He answered all of my questions thoroughly, and I felt very well looked after. The whole process with him went extremely smoothly and I couldn't complain about a single thing.
jennifer.ray.5855
Sep 11, 2012
I had a wonderful experience. Ali was very friendly and knowledgable and answered all the questions we had and helped us find the best vehicle for our money and what best fit us as a family. We will definatly return in the future when we are ready to purchase another vehicle.
jamesdarrinbrown
Sep 10, 2012
I have to say that I am very pleased with the service I have received from Mike Icenhour, Mr. Vance, John and my saleman Jeff Fisher. Often you hear only about the bad experinces people have... but this is my promise to you...If you are thinking of trading, buying or leasing a car you should speak with any one of these gentlemen. They will inform you of all your options so you can make the best decision for yourself. I am sure you will walk away with a smile, or perhaps I should say "DRIVE" away with a smile, I know I did! Happy shopping and good luck!
timberace
Sep 7, 2012
I just purchased a family car, and I had a great experience with Jae Kim at Autopark Honda. I've bought many vehicles from private sellers in the past, and have to say that I was glad to work with Jae. He worked with our bank to ensure they had everything they needed to push through the financing. I couldn't have asked for a better experience.
Doug Henley
Sep 6, 2012
Our experience with Craig was extremely positive. Having been in the auto industry previously, I am very attuned to the nuances of the manner in which a salesperson and a dealership conduct themselves. Both were "no pressure", relaxed, attentive to our car buying needs, and then executed to that. The overall experience was vey positive and one that I will be glad to relay to other people.
tomokomori
Sep 5, 2012
It was busy weekend at the dealer shop but Jamal spent enough time for me. He explained step by step and demonstrated closely about the car.
melissa.tomasulostewart
Sep 5, 2012
Jim did a great job. He was not a high pressure salesman which we apprecitated. He worked hard at showing us the cars we had found online. It was a hot day, and he went over to other parking lots just to find the cars we had inquired about. When we found the car we liked, he worked with several banks to find a loan that matched the price we wanted to spend. He stayed after hours as we worked with the finance department. He was one of the last to leave. When asked to wait, he consistantly came over to make sure we were ok and let us know how long he would be. It was by far one of our easiest car purchases.
crocknut
Sep 5, 2012
Jamal was such a help, I never leased a car before and Jamal gave me an education on leasing verse buying with no pressure at all. Thanks to Jamal I made the best choice for my family. We love the car and will be back again soon,Thanks Jamal for making our car buying experience a great one.The Crocker family
erik.andersen.3720
Sep 5, 2012
Malik was very helpful and worked with me to ensure that I got what I wanted for the price that I wanted it. Not only that, but the financing department went above and beyond to work with both of us to get me the lowest financing possible that was lower than the financing I had already been approved for with my bank. I would highly recommend the dealership to any of my friends or family and intend on using them again when the time arises.Thanks
tesswithnewCRV
Sep 4, 2012
Jeff Fisher was very professional, very patient with me and helped me make a wise choice in choosing the 2012 CRV. He will go very far in his career with your company!!
DougAndersonAtco
Sep 3, 2012
I went in for an appraisal on my leased vehicle based on an e-mail and letter that my vehicle was needed for inventory. I was very disappointed that the offer was over $2,000 less than the payout and would have kept the vehicle until the lease end. However, Christopher worked with the finance department and got me a very good deal on a similar quality car and I accepted it. I have locked in a very good lease payment for three years and look forward to the new car.
ntroeste
Sep 1, 2012
I had an excellent experience with Auto Park Honda, from the internet sales department to the salesman who dealt with me--Malik Moss. Malik was the only salesman I encountered who asked me what I wanted and offered me what I had asked for, without attempting to upsell me. Malik was respectful of my time when I visited the dealership, and was willing to let me take some time to think over the purchase without any additional emails or calls to pressure me into buying. When I made the decision to buy, he arranged everything to be ready when I arrived to minimize the time I'd have to spend on paperwork.If you have spent any time attempting to buy a car, you're familiar with the experience of being hounded by salesmen who are just trying to get cars off their lot, and are willing to pressure you or shame you into buying from them. Malik and the internet sales team at Auto Park Honda was the complete opposite of that: fair, professional and respectful. I will absolutely recommend them--and Malik--to anyone looking for a new car.
dabaug
Sep 1, 2012
Everything was a great experience. Smooth transaction. Competitive price. Quality vehicle. Fair trade value. I will consider another vehicle through this dealership. Thank YouDaren Baughman
Grace Kern
Aug 31, 2012
This is not the first time we have dealt with Mr. Hall. Our dealings with him when we purchased our new Honda was a wonderful experience. So when we were considering purchasing a car for me, it was only natural to have him as our sales representative.
mb_mann
Aug 30, 2012
Last Sunday my daughter Alyson and I went to AutoPark Honda in Cary. We were greeted by Jae Kim. Jae was extremely knowledgeable about Hondas and the Civic that we test drove. He was very kind and patient - not at all like sales people we encountered at other lots.My daughter has driven the Civic for a few days and loves it!It won't be long until we go car shopping again. The first person I call will be Jae.What a great representative he is on behalf of AutoPark Honda. No wonder you're the number 1 volume dealer!Thank you Jae!Mark Mann
unclejesse
Aug 30, 2012
My wife and I (and 2 hyperactive children) approached David towards buying our first minivan and an accord. David was exceptional on all fronts from knowledge of our buying options, trade-in, financing, and coordinating pick up. Not to mention he saved me after I scratched the new car in the first week. jesse
Jean Rentz
Aug 29, 2012
Buying a car is notone of my favorite things to do but I needed a new van and had a great experience at Croos Road Honda. Thank you for being so helpful and trying to be so fast with all of the paper work.
Andrew Manzone
Aug 29, 2012
Jon,Thank you for making the deal happen. We were thrilled that we purchased a Honda Odessey with Nav and were able to get it at the right price. We look forward to purchase our next vehicle through you. Thank you.The Manzone's
Sagostinelli
Aug 28, 2012
Jeff was very professional throuout our car buying process. He was willing to accommodate our needs and wants. He was willing to discuss all our offers. He did a great job with an issue with the car. He was able to make us very happy at the end of the day. I would highly recommend anyone who wants a Honda to go and see Jeff.
Jessicasp077
Aug 27, 2012
I don't think that I can Praise Jim enough. He was absolutely a PLEASURE to work with. He was very knowledgeable, Professional, Helpful and very Respectful. I had other dealerships beating down my door to buy from them but I only wanted to buy from Jim. He was definatley one of the main reasons I chose Honda Auto park of Cary. Our overall experience was awesome and I would absolutely come back in the future. I really enjoyed working with Jim, he is a great representation of your dealership and you are very lucky to have him as a part of your team! We had a great experience and I love my Pilot!
Wahid
Aug 26, 2012
Quick and to the point Jeff was great roger the manager worked with me it was a class act I appreciated everything nice dealership to work with
GeraldLaz
Aug 25, 2012
I always dread dealing with car salesman. So it was nice to deal with Jim from Autopark Honda. Zero pressure, genuine, polite, a radical departure from my past experiences. How Autopark got me approved at the rate I got is practically a miracle. I've purchased dozens of cars over the years and this was bar none, the easiest and least stressful negotiation ever. The fact that I would post a review speaks volumes. I reccomend autopark and Jim very highly. I am not affiliated with them or any dealership.
jacobmintz
Aug 22, 2012
Daryl was of great assistance and we appreciate his work in this process. He was friendly, knowledgable and treated us with great respect and I would send my friends to see him.
dtrobbiani
Aug 22, 2012
Mr. Nachsin was professional, friendly, helpful, patient, very knowledgeable, straightforward, and has an excellent, positive customer service-oriented attitude. Having been to three other dealerships looking for the same car we bought at Autopark Honda, this experience is not common! One would be surprised at how often dealership representatives fail at basic customer service, or lapse and say something rude or condescending. But this was not the case with Mr. Nachsin. Additionally, he was always interested in our opinion, yet never pushy. We understand that buying a car is a business transaction so we appreciate the professionalism and excellent customer service with which it was handled. Thank you Mr. Nachsin! Sincerely,Dina Trobbiani
lewillis
Aug 22, 2012
My recent experience at Cary Autopark was nothing short of a fantastic customer service experience. Christopher Kenney was my sales associate and I would highly recommend him to family and friends. His professionalism and expertise was very impressive and his temperament was never pushy. Joanna in finance was equally knowledgeable and made the experience enjoyable. She worked diligently to get me the best possible financing rates. After I had purchased my car, Christopher followed up to make sure everything was going well with my new car purchase - what a nice touch.
margo.flanagan
Aug 18, 2012
We've all had new cars and used cars and dealt with dealerships in our lives, eh? So they're all about the same, or so I thought. And then I walked into Autopark Honda and was WOWED and IMPRESSED with their level of customer service. I got the BEST PRICE at Autopark AND received so much care and attention to boot, I felt special and well cared for. I will now be going 30 minutes out of my way (read: gas and time) to go TO Autopark Honda for ALL OF MY SERVICE NEEDS and I'm very happy to do that (spend the extra time and gas money) because I trust these guys and just KNOW without a doubt that they will take the BEST care of my car needs. Thank you to Henry Meador, Jon Choi, and Rick Sider. I love you guys!!!!! Thanks for making my car purchase such a fantastic and memorable experience!
klparker0108
Aug 16, 2012
Mark was very helpful and answered all my questions.he made me feel comfortable with my choice and he did everything he could to find me what I needed. I had been to 4 other dealerships that day and none of them had the customer service and personality like mark. I will definetly be back and ask for him personally.
lwfletch
Aug 14, 2012
We went to Autopark Honda and we were greeted immediately at the door by Kain who listened to what we wanted and didn't try to sell us on something else or something extra. Once we test drove the Odyssey, he let the car sell itself and just answered the questions we asked. Caitlin worked through exchanging emails to get us out the door with our new Odyssey at a price we could afford. It was a great experience.
suyoung.yoon
Aug 14, 2012
Christopher gave me enough time for test drive. He answered all questions kindly I asked. Above all, Christopher gave me a better price than the quote that I had at other dealers. My wife and I are very satisfied with my new Honda Odyssey. I highly recommend Christopher.
Herb Loznicka
Aug 13, 2012
Very busy Dealership and did take some time to complete the purchase but overall a good experience. I have purchased many autos over my 68 years and it seems like in today's world there seems to be more care to attempt to give good customer service which was our experience with this purchase.Jeff will make you a good salesman! Like the NO PRESSURE approach!
alunbong
Aug 13, 2012
It was good experience work with good dealer.He was very friendly and helpful.thanks a lot. Keep me post. I want to work with him in the future.
Ldelong321
Aug 13, 2012
Everything went well, it just takes so long. You're so exhausted after spending hours there you just want to go home. Wish the process was shorter.
jenlee216
Aug 13, 2012
The process of getting a new car was a bit complicated for me but Mr. Choi made it so much easier and convenient. He was efficient and quick at responding as well. I had a good experience working with Mr. Choi.
retiredteacher
Aug 11, 2012
Jim was the kind of sales person with which one wants to do business. He was cordial without being "too much". He was very knowledgeable, but when confronted with something with which he was not certain he made sure he found the answer. He was very helpful and persevered in our case to help us get the price we were prepared to offer. What more can you ask?The most important thing is that we would recommend Jim to any of our friends and family. He made our experience the best it could be.We would consider buying another car from Jim in the future.Sincerely,Michele and Scott Murphy
jkmin96
Aug 11, 2012
We are very satisfied with the service of honda, autopark.We thank Jon Choi who did his best for us.He was the best employee in honda dealership I have ever met.
ftittle
Aug 11, 2012
After the car was sold I felt like I was on my own. I needed assistance 2 weeks after I purchased my car and could not get any assistance from Jim. Car was not completely clean when I picked it up NEW.in some ways I felt like I was "hustled." Car would shake after reaching 60 miles per hour and pulling to the left after driving the car 2 only times. The list goes on......not sure if I would recommend this dealership to others.
bobbycmusic
Aug 10, 2012
Always a pleasure to buy from autopark. I bought an accord there a few years ago. When I needed a new one, I knew where to go. Jon was friendly, efficient , and a pleasure to deal with.Gave me a no hassle great deal.
begail
Aug 8, 2012
Fran Gay listened to and found exactly what we wanted. She was easy to work with and I always felt that she was always looking out for our best interests.
cmandia
Aug 7, 2012
Malik went out of his way to ensure that all of our questions and concerns were answered in a timely manner. He provided excellent customer service. I would recommend Malik to my friends and family. We are very happy with our experience with Malik and very happy with our cars.Also Vinnie provided great service as well.
bdtsl
Aug 6, 2012
Very courteous staff. My salesman Ali was very knowledgeable about the vehicle and very patient. Ali went above adn beyond to make this sale happen.
Shaun Amato
Aug 5, 2012
Jae was awesome...was busy and made sure he took the time throughout the process...even stayed well after closing until I left the lot with my new car. The process was fast, informative and easy. I would strongly recommend this dealership and my sales rep. Jae Kim
delbuono
Aug 5, 2012
We purchased our 2012 Honda Odyssey from Autopark Honda. Darryl Cook was very helpful in guiding us through the entire purchasing process. He showed us 4 different color/interior versions. He took the time to thoroughly explain the vehicle, features and options. When we arrived to pick up the vehicle after some accessories were installed he worked with us to set up some of the Nav/Bluetooth/Radio presets and offered that we call him if we had any further questions. It was a pleasure working w/ Darryl.
ljszyp
Aug 3, 2012
I highly recommend this dealership, especially Don Hillenbrand. It is worth the drive if you live outside the Triangle area. The best part was there was no pressure to purchase a car.
Captainart
Aug 2, 2012
The only thing we were not too pleased with was the high pressure we recieved when we went into an office to sign the papers and pay for the car.. We did not want the extended warrenty because of the high cost of the coverage. We told Mike that and he proceeded to tell us more reasons why we should buy this deal. We just wanted to sign pay and get out after saying NO to him.
rmjohnsson
Aug 1, 2012
What a great experience from beginning to end! My impression of dealerships has always been a negative one - experiences in the past with other ones have been quite bad (to be honest). So I approached this new car buying experience with a good bit of hesitation and defensiveness. I was totally surprised by how professional Autopark Honda was, from the beginning as I compared prices for an Odyssey from other dealerships. Highly contrasted to the Toyota dealer (we were looking at a Sienna also) that "pounced" on me as soon as I walked in the door and wouldn't let me go. Your internet price for the Odyssey ended up being the best - and while another Honda dealership was willing to match it, I chose Autopark because I felt from the beginning that everyone was straightforward and honest. When I walked in on Monday I already had a price and knew what we were going to buy - but was on guard again because I didn't know how things would proceed. Craig was just wonderful. Can a car salesman be wonderful? Totally - he was the antithesis of all of my bad sterotypes of car salesman. Had a great conversation, made a new friend :), and was 100% professional, straightforward, understanding and honest along the way.
erinnelson
Aug 1, 2012
I highly recommend Auto Park Honda. I called in one morning and was connected to Craig Hachsin (salesman), I told him what I was looking for and the price range that I felt comfortable with, he had a car on the lot that fit my description to a Tee. An appointment was set up with me to meet him and test drive the car, when I entered the door he was ready with the tag and keys in hand and was ready to assist me in every way. A couple of hours later, I was driving away with my new car. Craig was great and very polite and answered my questions and concerns, I was a first time car buyer and he put me at ease. Everyone at the dealership was extremely nice and polite, they provided water and popcorn while waiting. I would highly recommend Craig for your auto needs.
clemm100
Jul 31, 2012
Garry is very professional and personable. Never felt pressured, and appreciated his service. I would definitely recommend Garry and Autopark to anyone; as a matter of fact, I already have.
nclady1954
Jul 31, 2012
This was by far the most pleasant car buying experience ever!!!! I would highly recommend Mr Kenney and AutoPark Honda to anyone wanting to purchase a car.
Medivh
Jul 31, 2012
Christopher Kenney is one of the best sales consultants I ever deal with. He is very nice and not pushy at all. He fought to get us a good deal. Go see Chris, he will give you a good price.
jlkager
Jul 30, 2012
I visited AutoPark Honda last week, and as a 25-year old graduate student, I was a little nervous about buying my first car. Christopher Kenney is the salesman who helped me during the exciting process, and he made my experience incredibly pleasant. My family has always used AutoPark for the purchase of both new and used Hondas, as well as the maintenace of our current cars; we have never had a poor experience. Chris's patience, knowledge, and kindness contributed significantly to the wonderful experience - his own time and experience with Honda have given him a great understanding of the car-buying process, and he was more than willing to answer my million (plus) questions without hestitation (and without irritation!). I have always highly recommened AutoPark Honda, and after my recent experience with Chris, I will continue to do so as a VERY happy customer!
chequela jordan
Jul 30, 2012
He was very helpful. When the car I was looking for in order to get the special that week was not available, He search for a replacement car. He tried to get me the best possible deal. Whether explaining what time of car I could afford or helping me with my trade in.
painyv00
Jul 30, 2012
The only issue I had with this is that it took a long time to get everything done such as washing the vehicle. Other than that everything is good.
kjfinefield
Jul 30, 2012
Chris was a delight to work with. He made buying a new car a pleasure. He was attentive, friendly, and responsive to my questions and needs. I highly recommend Chris.
clark8809
Jul 30, 2012
Going into the experience, I didn't know what I was going to expect, but they made it a very happy experience. I enjoyed working with Jim, and he helped me make a excellent choice.
sjmerckle
Jul 29, 2012
John was great! He was helpful, courteous, and respectful. I did not feel haggled and it felt like he was working WITH me on getting a great deal.
slamlam
Jul 28, 2012
Autopark Honda is a first rate dealership. They treated me with respect and were willing to serve me in a way that best suited my families car buying needs. We purchased an Odyssey and from the first hello to the final goodbye I didn't feel intimidated pressured or rushed. GREAT JOB GUYS! I am sure to be a repeat customer.
Wolfpack2012
Jul 27, 2012
Thirteen years ago, I purchased a Honda civic from Autopark Honda in Cary, NC. At this time, the customer service was truly outstanding and second to none. Autopark Honda provided all the needed support to maintain my Honda Civic throughout the years. Presently, it is quite difficult to find solid, dependable and excellent customer service. However, I am pleased to announce that such high standards and excellence continue to exist at Autopark Honda thanks to Sales Consultant, Mr. Ferrante Campbell. Ferrante assisted me in the purchase of my newest vehicle, a Honda Accord. Ferrante provided me with great customer service in every aspect of the entire sales process. He was very prompt, professional , thorough and extremely courteous at all times. Ferrante personally answered all of my questions and he provided detailed explanations during and after business hours. Needless to say, he worked tirelessly, diligently and most efficiently to close the deal. I am happy to report that I am extremely pleased with Ferrantes superior customer service standard and my new Honda Accord!!!! I would recommend Mr. Ferrante Campbell to any individual looking to acquire a new Honda. Ferrante makes vehicle purchasing a most pleasant experience.
earriola2
Jul 27, 2012
Jeff was extremely helpful and friendly during my visit at the Honda auto park. He was very knowledgeable about all the cars on the lot and was able to answer every question I had. Jeff made my first car buying experience easily and hassle free. I would definitely recommend seeing Jeff for your future car purchases.
kgodlock
Jul 26, 2012
The service at Autopark Honda was great. The sales consulant Ferrante Campbell really takes time to help his customers find the car that fix their needs. I would defintely recommend anyone looking to purchase a new or used Honda, to visit Autopark Honda.
marniz
Jul 26, 2012
I wanted to take advantage of Honda's current sale of 2012 autos and by inquiring concerning said sale I was in contact with Craig Nachsin. He turned out to be a quiet low key sales person who skillfully guided me through the intricasys of reestablishing an new lease to my satisfaction. He went ( I thought) to extremes to find exactly the auto I was looking for and made sure it would be ready that same day. I will say that it was indeed a pleasure to work with Craig and when it comes time to renew my lease I look forward to dealing with him and the rest of the Honda personnel. F. Mario Nizich
owens024
Jul 26, 2012
Craig Nachsin is the best auto salesman we have ever worked with! We were ready to trade in our Honda Odyssey and thought we would take advantage of the great summer sale. My husband and I generally hate going to car dealers because of the typical haggling. You never really know if you are being treated fairly and honestly. Craig was so welcoming and down to earth. He was able to find the perfect van for us and to expedite the process. I know it sounds corny, but he felt like the kind of guy you would want to get to know as a friend. I would recommend Craig without any hesitation!
Thurman1015
Jul 26, 2012
Our experience at auto park Honda exceeded all of our expectations. That experience was driven by the exceptional service of our salesperson Jae Kim. I've purchased from a wide vareity of dealerships from Mercedes to Nissan and none of those experiences matched the one at auto park Honda. Thanks! David and Devon Childress
hkkeely
Jul 24, 2012
Jeff was fantastic to work with. He was friendly and inviting without being pushy or competative. It was easy to see that he genuinely wanted to find the best car to fit you needs. I recieved a great deal on my first brand new car without the need to haggle the price for hours. When disaster struck 5 weeks later, Jeff was amazing! He got me the exact same car for the same great price, with no hassle, struggle or anything. I didn't have to do a single thing except notify them of the situation, and right away they set aside the exact same car for me with my name on it. I was able to walk in to the dealership, sign some paperwork and walk away with a car indentical to the one I had orginally purchased. I could not have dreamed of better customer service or experience at a dealership.
lordshiva73
Jul 23, 2012
The salesman was very friendly and knowledge about the car I wanted. He walked me through the entire process of the purchase. I would recomend family and friends to the dealer. I was very happy with the overall experience.
KateKard
Jul 23, 2012
We are so happy with our 2009 CR-V. Jim Cirimele is the nicest car salesman we have ever dealt with. I will tell all my friends about Jim and Honda Auto Park.
memascar
Jul 23, 2012
First off, this is the second Honda CRV that was purchased and both were bought here.Our saleman, David Jackson, was very friendly and willing to make our experience pleasant. He never pressured us or tried to hurry us along, he was very happy to take as much time as we needed. We found the car we liked and the color is awesome. It was disappointing that we couldn't drive the car home that day, being Saturday, but it needed the latch recall taken care of first. We were told it would be serviced on Monday and it was ready exactly when they said it would. Also the finance manager, can't remember his name, was very nice and pleasant. He took care of what we needed and we were on our way in no time. We traded in a 2008 CRV and was able to get the trade we wanted with no problem. The people we were in contact with made our time there very easy. David Jackson is an excellent saleman and a very nice person. We hope he is still working at this same place when it's time to trade in again.Thanks so much.
sellarsf
Jul 21, 2012
Kain was very friendly, knowledgeable of the product & non pushy. I would recommend him to a friend. My over all experience at Honda auto park was a very good one. I am very pleased with the service and with my purchase.
bcui1980
Jul 21, 2012
The dealership is very efficient and the salesperson Mr. Choi is very professional and patient in explaining things to us. We would definitely recommend friends to see Mr. Choi about new and used vehicle purchase!
stebun12
Jul 20, 2012
We were looking for a new vehicle that would fit our lifestyle and pocketbook. Both the Honda of Cary and the salesman Daryl Hall were great to work with.
jchl
Jul 20, 2012
Ali met me as soon as I drove up. I talked to him on the phone before my visit. I was very impressed with his knowledge. We test drove the car and I was ready to buy. I also called him today 7-20-12 to have my door guards put on. He got me an appointment as I requested. I would highly recommend this gentleman. He exceeds.
GlynisButters
Jul 19, 2012
The buying experience was very nice. I enjoyed working with Mr. Kim and would recommended Autopark to family and friends looking to buy a Honda.
zzain
Jul 19, 2012
Working in sales industry for the last several years, I am aware of the tactics the sales people use to get the customer. But there are some exceptions. I bought a new car from Auto Park Honda couple of days ago and I can tell you that was one of the best experiences I have after a long time. I would especially like to thank Charlie Bruce, Sales Consultant for his patients and excellent customer service. He was straight forward in letting us know about the price and he tried to give us the great deal. I was negotiating with Leith Honda in Raleigh, Hubert Vester in Wilson and Auto Park in Cary, and my experience is Auto Park gives you the best deal.Thanks.Zaigham.
Adeline2008
Jul 19, 2012
I have used Autopark Honda to service my current vehicle for several years and have been very pleased. So this week, after doing my "homework" on purchasing a new Honda I went back to Autopark Honda for the sale. I worked with Christopher Kenney who took time, effort, incredible patience, and amazing knowledge to help me obtain the exact model and color that I wanted. Christopher explained every part of the sale in detail which I appreciated. I also received a terrific price including a very good deal on my trade-in vehicle. I can't recommendChristopher highly enough for making my new car experience so positive. Thank you Christopher Kenney and Autopark Honda. SH
Henry Kim
Jul 19, 2012
Based on my experience Jim Cirmele at Honda Auto Park was a great business man who really can help his customers with patience and professionalism. It was my great experience to deal with our family's first car in the USA.
hondaaccordandcrv
Jul 17, 2012
Ali sold my son a Honda Accord in March. He was very knowledgable on his product, friendly, and answered all questions. That is why I came back and bought my Honda CR-V from him. I am very satified with the product. He states he is still available if I have any further questions or need assistance understanding the technology of my car. Thank you so Much!!!
cldugan98
Jul 17, 2012
Autopark Honda in Cary was an excellent buying experience for us. We worked with Jae Kim who was knowledgable and very friendly. We know from previous purchases that Honda's are very reiable and knew what we would be getting a vehicle of the highest quality. We appreciate the their highest level of customer service and look forward to working with them in the future.
SuthanMs
Jul 17, 2012
My car buying experience was awesome at this dealership. I worked with David Jackson who was very fair, very non abrasive, and extremely customer service oriented. It'd been 11 years since I'd purchased a new car. I walked away feeling taken care of and given a great deal on my new car.
Ngavery
Jul 16, 2012
Jeff was a friendly salesman. I don't like high pressured sales and he wasn't pushy at all. I left another dealership because of the overly pushy sales staff. Jeff listened to our needs and helped us to find what we wanted that fit our budget. We will return for future vehicle needs.
rboorom
Jul 15, 2012
Kain was very friendly and thorough. He took the time to explain all of the features of the vehicle and answered all of our questions. He was informative without being pushy.
dmbruce
Jul 15, 2012
Wonderful buying experience...everything was EXACTLY as we agreed! Especially happy with how fast things moved through the process...not taking a whole day this time was super!!
tuedzu
Jul 14, 2012
We recently purchased a new Odyssey from Autopark Honda. Garry Rawlins is exellent. He is very helpful and understanding our needs. Garry helped us to pick our new Odyssey. We would highly recommend this dealership, and we will always use Autopark Honda for our service needs because of Garry Rawlins. Thank you again Garry!!!
gartenh
Jul 13, 2012
Charlie Bruce did an excellent job in helping me purchase the Honda--he was very thorough in giving me information! I would also like to commend another salesman at Autopark Honda-all I know his first name was Lane. I had come to Autopark to look around the night before I was going to talk to Charlie. Even though I told him I was already working with Charlie Bruce he was very helpful and answered several questions.
otter4g
Jul 13, 2012
Jim Cirimele was incredible in the new car buying process. He was sensitive to my needs and was more than accomodating to me and my family. Jack, Joe, and Rickie were a pleasure to work with as well. They were equally as customer driven. I recommend Leith to anyone in purchasing a vehicle.. I love my new 2012 Jetta. Thanks Leith!!
lkalnins
Jul 12, 2012
Had a very good experience buying a used Honda Accord from Jim. He was very friendly knowlegable and got the transaction done in a professional and timely fashion. Would definitely come back to Auto Park Honda and Jim again
debbie051358
Jul 12, 2012
Ali was very professional, friendly and accomodating to our needs. I would certainly buy from him again in the future. I came in with a monthly payment amount in mind and Ali took all of my wants and needs into consideration and did everything he could to make me happy. I am very satisfied with my selection.
ccolucci11
Jul 12, 2012
Great guy. Did everything he could to make deal work. Very friendly and personable. Made a comfortable environment when making a huge decision. Overall great salesmen..
jrains
Jul 11, 2012
Once again, Mark Williams has exceeded my every expectation for buying a new car! Our recent purchase of a 2012 Honda Odyssey is the second car in 3 months we have purchased from him. There are many Honda dealerships that we could choose from but there is only one that Mark works for, which is the sole reason we chose to buy from AutoPark Honda Cary. His professionalism, true desire to assist in every way possible, and genuine care for the buyer's satisfaction is unparalleled in today's business climate. I will definitely be back to purchase from him in the future!
ncschmoo
Jul 10, 2012
We did our negotiating over the internet using email to the dealer. When we arrived with a quote in hand, there was no hassles getting the paperwork done and getting our vehicle out the door.
jimleonard104
Jul 10, 2012
Chalie has done a great job for me and my family over the years. We are repeat customers and trust Charlie with our lives as he has help us chose what car we buy for our family! We love the new Odessey, Thanks Charlie!!! See you again in the future!!!
dsung
Jul 10, 2012
He explained everything very well and walked me through the process smoothly. Having a sale person speaking Korean was a definite plus as well. It was great and enjoyable car buying experience. Thanks!
Jpitts1
Jul 10, 2012
Previously we bought a vehicle from AutoPark Honda because of the brand. Our experience was just ok. This experience wach much improved and Jon was very helpful! He answered all our questions and was very professional! He helped us through the negotiating process and made the purchasing experience satisfactory. He made sure we felt comfortable with all the features of the new vehicle. He got us through the buying process pretty quick and valued our time! I would definitely buy another vehicle from him if needed in the future!
Hjenny
Jul 10, 2012
My experience at AutoPark Honda was like no other car buying experience I have ever had!!! Though the dealership and selection of vehicles was superior to most, the salesman Jim Cirimele made all the difference for me!! I will recommend Jim and AutoPark Honda to everyone I know!
msdpld
Jul 9, 2012
Can't say enough nice things about Daryl and his manager for our experience at Cary Autopark Honda. Friendly, informative, and thorough. We got a terrific trade-in deal and even a bit off the MSRP! Love our new 2012 CR-V! This may be one of the best new car deals we've ever gotten in our 42 years of marriage. And, when you make it a Honda, it's just a win-win deal! Sounds so corny, but is absolutely true! Thanks, Daryl!
Maell
Jul 8, 2012
I recently purchased a Honda Civic from Auto Park Honda and my experience was wonderful. I had been to several dealers in the area and was discouraged because of the overbearing pushy salesmen. Believe me when I say PUSHY ! When I came to Auto Park Honda I was greeted by Kain and he just said can I help you ? and If you need anything I will be here to assist , just let me know . How refreshing it was not to be followed around and asked a million questions. I saw a couple vehicles I liked and notified Kain. He was so pleasant and helpful. I bought my Civic and am very Happy ! I am a first time Honda buyer . Kain explained everything to me and Vinnie was so helpful with the purchasing process . I will recommend Auto Park Honda to everyone. Thank You Mary Ellsworth
egaldy
Jul 8, 2012
Charlie is personable and easy to work with. He understood what I was looking for and made the process seemless. I'd recommend him to anyone looking for a non-pressurized car buying experience.
Katemj
Jul 8, 2012
I purchased a Honda Pilot this weekend, and I absolutely love the car. I also love the help we received from our sales consultant, Jeff Fisher. He was so kind, patient, and knowledgeable. He knew all of the answers to our questions, and he helped us to get the best deal! Each time we visited with Jeff, we had our five year old daughter with us, and we spent hours in the dealership. He was fantastic with her! He hugged her, and made her feel special..what's better than that?! I will recommend Jeff to everyone I know, and when we need another car, we will go to him first! I would give Jeff and Honda Auto Park10 stars if I could!!
BTaylor1!
Jul 8, 2012
The staff at Auto Park Honda in Cary, NC were very professional, offered competitive pricing, and provided a pleasant family atmosphere. The management team was very supportive of the sales staff and our concerns.
ddramsey
Jul 8, 2012
Everything was great except for the first gentleman I talked to. I asked if there was a sales person available and he pointed out of his office and told me to go to the front desk. He was not with a customer, sitting back in his chair. Unfortanately, those are things that stick with people.
dmbruce
Jul 6, 2012
Outstanding product knowledge of the CRV and the VW SUV which I couldn't decided between. He helped me sort out each of MY priorities without pressuring me to buy either way. WOW...no pressure from a car guy, REALLY! Robert McKenna, offered additional input tremendously in making the decision! Exceptionally professional, warm and engagaing, very open to questions. Lugie handled the lease paperwork effortlessly. He explaining everything in easy to understand terms!......I love this team and highly recommend them to everyone!!!
dmwatsonunc
Jul 6, 2012
Auto Park Honda had the car we were looking for available on the lot, were knowledgeable about the product without being pushy for a sale, and were transparent in their pricing. While buying a new car can be a stressful endeavor, Charlie was patient and candid during the entire process. He addressed all our concerns and valued our time by not playing the game of having to walk away for approval with each new pricing term. At the end of the day, we left the dealership with the car we were looking for at a price we considered fair. We will definitely consider Auto Park Honda again for our next car purchase and will recommend them to our friends/family.
rohini
Jul 6, 2012
Jae Kim was the sales person we dealt with . He was very warm , knowledgeable and great to work with . We definetly recommend Auto Park Honda.
fityseven
Jul 5, 2012
Gary was a pleasure to deal with and I would recommend family and friends to him if they were looking for a new vehicle. He was straight forward and answered my questions. The sale could not have gone any smoother. I look forward to dealing with Gary when I buy my next vehicle.
shannan315
Jul 5, 2012
The sales person was eager to approve the sale and coordinated the purchase, which started as an out of state inquiry. However, this enthusiasm at times oversimplified the process, leading to unexpected run around that may have been avoided if all paperwork was looked fully into before the day of the sale. Not much sale of product/education was required because I had researched prior to calling, but the sales person was overall very flexible under a time constraint and help push for a student financing rate within my budget. I am very happy with my purchase.
nmalakoff
Jul 2, 2012
My family and I knew the exact Honda Accord model we wanted and its specifications. I called Jeff Fisher from another dealership and asked him if he had the model in stock and could he meet our needs. Jeff checked, followed up and we were able to finalize the purchase that afternoon. Jeff worked with his management to meet our needs and to make us happy. I would not hesitate to recommend Jeff Fisher to anyone who is looking to buy at Autopark Honda. Neil
Ruthann Walton
Jul 2, 2012
Ali was great to work with - this was the best sales experience we have had in purchasing a car. Ali was so personable and listened to what we were looking for and partnered with us to make the new car purchase a reality. Both my husband and I thought that he was outstanding to work with.
NitaP
Jul 2, 2012
Ferrante is a very knowledge sales person. He answered all of my questions and provided outstanding customer service. I will definitely refer his services to anyone in need of a vehicle.
hhome71
Jul 1, 2012
Most of them in the dealer shop is deligent.My Sales Man (John Choi) is very kind and very helpul ever seen before.I was very happy
tsmorris
Jul 1, 2012
Christoper was very friendly and polite. He knew his customers, and he was very knowledgeable about the cars, and the business, he went out of his way to make the customer happy, i would buy another car, and would tell other people about him. most people could care less whether you like the car or the service as long as they get your money. I was very satisfied with the customer service i received and with the new car i purchased.
lmalakoff
Jun 30, 2012
I was very pleased with the experience I had purchasing my new Accord at AutoPark Honda. Our sales consultant, Jeff Fisher, was friendly, knowledgeable, and thorough. He was sure to go the extra mile to see that I was truly satisfied and excited about my purchase. I really appreciated the time he took to work with me and the effort that he put into my car-buying experience.
siker777
Jun 30, 2012
This is the second Honda I've purchased from Jon Choi at Autopark Honda. He is very courteous, understand my needs and great with follow up to questions and satisfaction after the sale. Great asset to their Team!
4opera
Jun 29, 2012
In my 55 years of buying cars, I rate this experience the best. First, the internet sales e-mail communications were steady and honest. When I arrived for my appraisal appointment, there was no switching of anything. I got what I asked for on my trade and my new car purchase (as discussed online). My sales associate at AutoPark Honda was Mr.Daryl Hall. He was tireless in his efforts to make everything perfect for me, always doing more than asked. (This is a good person who wants to help others ,regardless of any reward). Thank you Autopark for providing us with sales associates of his caliber. I am grateful to all others at Autopark for their smiles and offers of assistance. I recommend Autopark Honda and Mr. Daryl Hall because they deserve recognition for what they are doing - to serve customers in way not often seen anywhere anymore. Thank you for this opportunity to comment. Pamela G. DeFoe, Carrboro, NC
jsyh211
Jun 29, 2012
I was very impressed with friendly, professional, knowledgeable way Mr. Kim handled the whole process of buying my new Honda. He made me feel he was trying his best to make I was taken care of and getting what I wanted.
crrf42
Jun 28, 2012
Craig was a delight to work with! He was attentive, helpful, knowledgable and friendly. I really appreciated that he offered his opinion and insight when asked and I could tell that having a happy customer was his number one priority!
cecinix
Jun 27, 2012
I've received only the most courteous service from this dealership whether it be through email, on the phone, or at the dealership. Mark Williams, one of the sales reps there, was a pleasant surprise when buying my new car. There was no pressure to buy and I paid exactly what I agreed to pay online through using CarWoo. No unexpected fees or charges. Definitely recommend for the great service and great price!
jbrrosch
Jun 26, 2012
I have bought about 5 cars at Auto Park Honda. All you folks have been good, but Craig Nachsin was the best car salesman I have ever worked with.I really as not intending to buy a car Saturday, thought I'd look around - look at a buying service like AAA - but Craig was so engaging and presented things so well, it just made sense to buy.I liked his low key, no pressure honest approach.I'll continue buying cars at Auto Park Honda as long as you have folks like Craig.
apptrack
Jun 26, 2012
I had a pleasant experience at this dealership with Malik Moss. Despite their low inventor of CR-V's, they had exactly what we wanted. We have been pleased with Honda vehicles in the past and the CR-V seems to meet or exceed all expectations. I was not thrilled with the price, but it was competitive considering all circumstances.
Erikamariefc
Jun 25, 2012
Friendly, fast service. Smooth, flawless transaction. Service with a smile. Learned a lot and enjoyed my test drive. Comfortable visit with stellar communication! Will definitely recommend again.
asims2006
Jun 25, 2012
Excellent new purchase experience! Our sales associate was friendly and got us exactly what we were looking for. Best price within 100 miles of other Honda dealers.
ewokmike
Jun 25, 2012
Ali made this who deal possible. He is the main reason I wound up with a Honda. The pricing was also a factor, but I feel that my experience with him was the main reason why.
Bob in Raleigh
Jun 25, 2012
It was a pleasure to work with Garry Rawlins. He is an extremely pleasant person. I like the fact that he let the product sell itself. I would recommend him to family and friends.
blueyes228
Jun 23, 2012
jon made buying a car so easy!!! he was very friendly and made the overall experience fun! i absolutely love my new car!!!! thank you jon i will be back!!
stephenabrown
Jun 22, 2012
Came in on Saturday to look at cars. Didn't want to be pressured and didn't feel pressured. Jae was helpful in answering questions and understood the need to be efficient and expedient given I had my five month old with me. Found the car I wanted and he was upfront about pricing and we didn't have to struggle over the deal. He was accomodating with time to come in and close the deal and helped get me in and out efficiently. I left with a new car and the feeling that I had not been taken advantage of.
lcaraballo59
Jun 22, 2012
It was a very good experience for my wife and I. Craig was profeesional and helpful. the Finanicl Manager was good as well. The GM was very helpful given our curcumstance due to returning a VW Routan. Price was good and we are happy going back to a HONDA!
strong07
Jun 21, 2012
This was a very positive car buying experience. Mr. Kenney was friendly, helpful, and very personable. I would recommend Mr. Kenney to anyone I knew looking to buy a car.
walthersinbox
Jun 21, 2012
From the first phone call I made to the dealership, I was treated like the most important customer they had on site, especially from our salesman Ali. He was personable, professional, and completely fair, especially when we were negotiating the price to fit our budget. I never once felt like he was trying to manipulate us, which is so often encountered when you reach the bargaining table. The entire team was courteous, PATIENT (we were there WELL beyond closing time), and completely took the stress out of the purchasing process. Definitely recommend!
jedialison
Jun 20, 2012
Jose and Chris were great- no pressure, great price, went above and beyond and were very patient while I chose a car. I would absolutely use them again.
Simine
Jun 19, 2012
Mr. Kim was extremely helpful and informative and made the purchase a surprisingly easy and pleasant experience.I would recommend him without any hesitation to friends and colleagues who are in the market for a new car.Regards,Simine Regimand
EmilAban
Jun 19, 2012
My experience was exceptional and Jae Kim (my sales representative), went above and beyond expectations by meeting me on his day off, to ensure that I was absolutely satisfied with my purchase. Rather than an average sales person, Jae gave me the impression that he was an advocate for me and my needs. I will absolutely recommend Jae Kim at Autopark Honda to any of my friends and colleagues.
Anna945
Jun 19, 2012
I had a wonderful experience with this dealership! Already an owner of a Honda Accord , I was already familiar with the good quality of Honda cars. With the help of friendly and knowledgeable staff, I was able to purchase a new Honda Odyssey! I was particularly impressed with Christopher Kenney, the sales consultant who made my purchase possible. During my first visit, Christopher Kenney was very professional, knowledgeable,friendly, and accommodating. A good listener, Mr.Kenney took the time to try to understand what I was looking for in a van. I was finally able to purchase a Honda Odyssey Touring Elite with Mr. Kenney's help facilitating things. He was also very calm and warm-hearted towards my five children who could not sit still during our meetings to discuss the purchasing of the car! I think Christopher Kenney did a wonderful job assisting me with my purchase. I will definitely be recommending his services to friends and family as well as recommending the Honda dealership in AutoPark Cary!
Lawson Faulkner
Jun 18, 2012
Daryl Hall was very knowledgeable, friendly and efficient. We had a very goodleasing expierence and would recoment Auto Park Honda and Daryl to anyonelooking for a new car.We didn't expect to make a deal the evening we stopped by and were greeted by Daryl,but after talking with him about the new Honda Civic, we made a quick decision to lease. We are very pleased with the car!Lawson Faulkner
rottesen
Jun 18, 2012
I have never had such a wonderful experience. Fran Gay made it all happen quickly and efficiently and professionally. I would highly recommend her if you are in the market! She has many years of experience and was very helpful.
trevels
Jun 17, 2012
Christopher Kenney was one of the most pleasant salesman I have worked with in my car buying experiences. I didn't feel like he was just a salesman trying to make a sale. His demeanor was genuine and he wasn't a pushy salesman, which I could appreciate. I would recommend him and Auto Park to others looking to purchase a vehichle.Jose, likewise was genuine and helpful as my first point of contact.
DulceLea
Jun 14, 2012
Mark helped make my car buying experience a good one... Everyone there did what they could to make sure I could leave that day with my car. And I LOVE my car!!! Definitely will recommend Mark and this dealership to anyone I know looking into buying.
kbsims123
Jun 14, 2012
Worked with me to get me into the car i wanted with the price range i needed. They were awesome! Overall it was a great easy experiance.
deborahmoore
Jun 13, 2012
Ferrante was very helpful with finding out the answers to my questions about the Pilot. He helped to make the paper work process I lot easier.
jastjo1
Jun 12, 2012
My salesman was Miles Maat. Great salesmanship, did his best to make us happy. Was willing to go the extra mile for us. He was also willing to workout out a deal with quote we brought in for the vehicle we wanted. I would definitely work with him again in the future. He put no pressure on us, we had a great experience with Miles. I would definitely recommend him.
Jimborooski
Jun 12, 2012
It had been a few years since my family had purchased a new car. We walked in and Erik made us feel right at home answering all of our questions without being intrusive or pushy.We test drove several cars (and dealerships) and came back to Erik at Honda Auto Park. He had the perfect car at the perfect price!He has long term customers in us now!Highly recommended!
Thom4289
Jun 12, 2012
Chris was very friendly and helpful. He didn't pressure me to purchase anything and explained every step thoroughly. I will refer anyone I know to him in the future
Chann
Jun 12, 2012
We had a great experience working with the 2 salesmen. We were needing to make our purchase on a tight timeframe and the 2 men did a great job picking up where one left off and then jumping back in to help at the end of the sale. I'm sure that could be challenging to pull off. Thank you. We are enjoying our Odyssey.
chefwoo6636
Jun 8, 2012
l love there. I have good good good car today.I want to buy car again there. And good price good service.I think best of car dealer.
Nichette1
Jun 8, 2012
I was very pleased with the customer service that I received. Mr. Klein and his staff were very friendly and made sure that my car buying experience was pressure free and enjoyable. I would recommend Auto Park Honda to my friends and family.
DotWom
Jun 7, 2012
Very pleasant working with Daryl Hall. Answered questions promptly. Worked with me in a satisfactory manner. Worked out deal in a timely manner. Was knowledgable about car.
ccalva
Jun 5, 2012
Jae is the consummate professional. He has the unique ability to make car buying an enjoyable experience. He was knowledgeable, very thorough, patient, and personable.I highly recommend Jae at Honda Autopark in Cary if you are in buying or leasing a new Honda.
sidharthb
Jun 4, 2012
The dealer answered all my questions. There was no pressure to buy, and I found the car that I really liked. The dealership is clean, and it has a vast selection of cars.
DShupe
Jun 4, 2012
Jae Kim was terrific to deal with at every level. He was very knowledgeable of the product offerings and went out of his way to structure a deal that was ultimately to our liking. He was professional in his demeanor and enjoyable to work with.
adimascio
Jun 4, 2012
Jeff was very nice to work with and has a great personality. There was no pressure on the sales floor but instead he just listened to the needs of what I was looking for in a car. I would highley recommend Jeff to anyone!
traciejacobs
Jun 3, 2012
Jim was gave us pertinent information to help us with our selection without being pushy. He stood behind the value and did not boast. We bounced around between vehilces, option and price, and he was very patient. We like his style, and enjoyed him as he guided us through the process. As we zoned in on the business end of the sale, we noted the contrast between Jim and the business mgr/finance, as we/our sale became a "notch in the win column" and it shifted from Jim keeping our interests first, to being all about the money and the personal accolades that come from the close of the deal. To us, Jim gets all the credit. Thanks Jim.
dbkern
Jun 3, 2012
My wife and I came to AutoPark Honda more out of curiosity about the mailing we had received offering $4,000 off a 2012 Accord with a trade in of our current Accord - a 2007 with about 60,000 miles and in excellent condition.A few weeks prior to this, I visited AutoPark Honda for a 60,000 mile servicing. This was my first visit to a NC Honda dealer having recently moved to NC from NJ where my 2007 Accord had always been serviced by the dealer I purchased it from - the same dealer that I purchased my first Honda, a 2000 Civic. Thus I had received similar offers concerning buying back the Civic but never explored them. Also, this first visit to Autopark I rated all 5"s and sincerely appreciated the profesionalism of Eldwin Breeden, my service advisor. I think the key points here are that I knew my 2007 Accord was in excellent condition and, therefore, difficult to justify trading in; that I had a desire to own a more top of the line vehicle with items never previously enjoyed, such as leather/heated seats, navigation system/backup camera, moonroof etc. So why did we do the deal? For me it was a combination of the support from my wife that we, and particularly she felt I, deserved this. The other factor was the professional, courteous, friendly and "none presured" treatment we received from Daryl Hall, our sales consultant, and Johanna Que in your finance department. we cannot say enough about much we enjoyed completing this purchase. We came in just to explore but walked out a couple of hours later with a brand new car. Never thought such a major purchase would be so stress free and enjoyable. Hope to be able to say hello to Daryl and Johanna at future service visits.
kathrynpagelittle
Jun 2, 2012
My family bought my first car for me from this dealership. I entered the lot with a used acura on my mind. When Ali showed me my used options, he realized that I wanted used for price sake. He put me in a 2012 black honda accord, which I fell in love with. I told him my budget and he went above the call of duty to make sure I was not abandoning it. The process of getting a new car should be exciting, but my friends assured me that it was, indeed, not. My experience was on the contrary; Ali was fun to be around and made me feel comfortable with the car, the money, and all of the procedures that were soon to follow. He answered all of my questions and didn't overwhelm me with information. Upon leaving the dealership, prior to purchase, it took one hour before I wanted to get back and make a deal. After making my purchase, Ali called me the following day, offering answers to any questions about my car I had (which there were a few!). I will say, the experience that Ali provided was the reason that I bought the car. The service was great, my product was great, and I will be back for another deal with this dealership in just a few years.
rcisaac
Jun 1, 2012
My wife worked with another dealership and the initial offer was essentially MSRP with some credits, which didn't come close to what we were looking to pay. We were told by the other dealership that there was room to move in the offer, but I wanted a straight forward discussion, not a drawn out process. Laura and Peter came through with the lowest price across quote requests from multiple dealerships, significantly lower than the other initial offer, and what seemed a very fair price based on the invoice.We drove down that night and drove away with our new Pilot within 2 hours. It was a great car buying experience.
kganci
Jun 1, 2012
If you are looking for the best deal on a Honda ask for John Choi. He will do what it takes to get your sale. He is very informative and helpful and no pressure.
carolinewigan
Jun 1, 2012
Christopher was super helpful and went out of his way to make sure we were happy with our purchase. We bought 2 cars from him.
ljoyce182
May 31, 2012
I went to Jae Kim, as he sold our daughter and son-in-law their new Odyssey two months ago. Jae is very knowledgeable, personable, and friendly. He helped in our selection process, found the car we were looking for, and helped throughout the whole process. I would not hesitate to use Jae again, and to recommend him to others who may want to look at a Honda. Also, the whole dealership was a pleasure to deal with ... Jae, the Finance Department, etc. Thank you.
TB62
May 31, 2012
Christopher was very frendly and good to work with, he worked hard to find the car we wanted and to make the deal go well, you are lucky to have him on your staff.Thanks Troy Branham
hoovCA
May 31, 2012
Miles helped me tremendously by discussing the various models Honda currently has available. He took the time to let me test drive half a dozen cars, spent time explaining leasing vs. buying, and recruited the finance manager to try to help get my monthly payments down so that I could afford a brand new car. Great experience!
Loveunfeigned
May 31, 2012
Jeff is probably the best auto dealer I've met, and made buying my first car a lot less intimidating and hassle-free. He addressed all my family's questions with enthusiasm, and we felt at ease and at home with him. We arrived at the dealership in the rain, and Jeff was willing to get us to and from the test drives with umbrella in hand and smiles overflowing. He provides genuinely sincere service, and is great at what he does. He even printed out step by step directions to the airport for my family, going above and beyond just car sales to build real relationships with his customers, and help us out however he can. I would recommend Jeff to anyone I know.
amb012345
May 30, 2012
This is my second time working with Charlie Bruce at Auto Park Honda. Both times, he was extremely friendly and professional. I was able to get in and out of the dealership rather quickly with the car I wanted, at price I wanted. Once my lease is up again, I'm sure I'll be back to visit Charlie! I highly recommend him.
pmaneen
May 30, 2012
This is my third purchase with the dealership and I wouldn't do business with any other dealership because of the total experience I've had. It first started working with Christopher, he is an amazing sales person. He didn't come over as being pushing or in your face like most other sales agents. It was an extreme pleasure dealing with him and he's one of the reasons why we bougth our third car from the dealership. Also the whole process dealing with the finance managers was a good experience, they are always willing to work with you and give you the best price. The delievery of the cars has always been excellent. Also the service center has been a pleasure dealing with those folks. Overall, I would recommend the dealership to my friends and family.
shivani
May 30, 2012
we got very polite and prompt service. Miles was very friendly every time we visited him or even called him over the phone. The entire process was very smooth and quick.
eeyorenut
May 30, 2012
My experiece with Daryl Cook and the AutoPark Honda dealership was great. I knew what I wanted going in and they did all they could to make it happen!! Daryl answered all my questions and made the whole process easy. This is my 2nd car I have bought from Autopark and I will be back!!
psuleski
May 30, 2012
We couldn't have asked for a better sales man to work with. Daryl Hall at the Auto Park Honda dealership was friendly, knowledgeable and a plesure to work with. We love our new Honda Pilot and would recommend Daryl to anyone looking to work with a fair, honest and friendly sales man.Paula & Chuck
aw_phillips
May 30, 2012
We had a great experience with Charlie Bruce! He showed us the features on the new Odyssey and we went for a test drive. He did not pressure us at all and he gave my husband and I plenty of time to talk and decide on our purchase. We received a great price on our old Odyssey. We are thrilled with our new minivan and we will recommend Charlie to all of our family and friends.
graciegbrl
May 29, 2012
This has been my 5th new Honda purchase at Cary Autopark Honda since moving to NC in 1998, and by far, the best experience to date! Craig was attentive, available, and prepared throughout our conversations and meetings both on and off the dealership lot. He was knowledgeable, personable, and projected a strong sense of honesty and integrity- rare to find in any car salesman. I only have 33 miles on my beautiful brand new Accord... and I already know who I will be buying my next car from! Since I have purchased several cars from this same dealership, I have been through the painful "back room' financing/warranty experience several times. The difference this time- it wasn't painful at all. Vinnie made me feel, for the first time, that my warranty selection and financing was performed with my best interests in mind. He was accurate, quick, and I found him to be so personally entertaining that I honestly enjoyed the experience! I could not have gotten luckier being paired with these two wonderful men when buying my new car. HondaAuto Park- you are fortunate to have employees with such evidently strong, good character! I hope you take care of these fellows, as good as they took care of me!From an impressed, loyal and Long Time Honda Girl,Leanne Gabriel1017 S Fieldhaven DriveFuquay Varina NC 27526
danwalsh
May 29, 2012
We leased a 2012 Civic. Our experience with Charlie Bruce was professional, quick, and we even had a bit of fun. The world needs more people like Charlie Bruce.
dolci06
May 29, 2012
It was a pleasure doing business with Honda & specifically with Don again. We know we purchased a quality vehicle at a great price with friendly, helpful service. Thanks again. We will be back!
mykhan81
May 29, 2012
This was our first time buying a car from Auto Park Honda. We went in to check out pre-owned minivans. Jae Kim helped us finding the right vehicle based on our requirements for a reasonable price and made the overall buying experience wonderful. We will definitely be going back to Jae Kim to do our future business. Thanks for your help Jae!
BlytheL
May 28, 2012
I thought the experience was good because the people were easy to work with and very accomodating. I did not like sitting witht he sales departemtn and them trying to sell us additional coverage for the car. I would have liked for that to beahndled differenty. As it was we felt wlike we would never get out of there if we did not buy something. It left a sour taste in my mouth. It is still to be found out if the item we did end up buying will be a benefit. BUt I would have liked to choose it on my own without pressure to do so.
gurachristensen
May 27, 2012
I felt Jeff was very professional and sincere. I would not hesitate to contact him even with a silly question--he is never intimidating, always understanding. He went out of his way to make us comfortable and at ease with the technological advances in today's automobiles. He also has great composure, as at times delays were really out of his control. I would certainly recommend him WITHOUT RESERVATIONS to anyone for whom investing in a new/used car, or leasing a new car creates more anxiety than excitement.
Erin Dietrich
May 27, 2012
Jae was quick to help me on the lot, showed me all sorts of features on the Odyssey, and helped me get a great deal. Thank you Jae!
ehampsey
May 26, 2012
Had an excellent expeirence at Auto Park Honda. Miles was organized, knowledgeable, friendly, helpful. Explained all options to get the best scenario for me. Did not expect to lease my car this date but got and excellent deal and the process was so simple I was walking out with a new car in record time. Best lease/buying experience in 30 years. Will be back for next vehicle.
Aprilgadow
May 26, 2012
I really was happy working with Jeff. He made it all about helping us with what was best for our family and not the sale. Easy to talk to, work with, and hopefully when I am ready to trade up, he will be there to help me again!!!
Pamelayoung1979
May 25, 2012
Throughout my search for a new vehicle, Malik showed exceptional customer service by keeping me up to date on the best deals. He listened to my checklist and wants in a vehicle and found something much greater than I could ever imagine.This was the first time that I have leased a vehicle and so I had many second thoughts and concerns about everything. Especially being a woman and having been taken advantage of by other dealers in the past. However, Malik is an outstanding salesman and person. Thank you for all that you have done and your patience.
John L Emigh
May 24, 2012
This is the 2nd time Christopher with the purchase of a new honda accord. He is simply just outstanding and personable. I would recommend him to anyone as the contact to go to at Autopark Honda. The price was not bad! I still wonder if we did the right thing on additiona l coverage purchased. Seems high! Bottom line: we cone to Autopark Honda becasue Christopher!!!! Give him recognition for being a very friendly customer relations point spokeperson for your agency.
parrygraham
May 24, 2012
This is my fourth car from AutoPark Honda, and I have been happy with every one. The sales team was not pushy, and worked with me throughout the process. I came away believing I have purchased a good car at a competitive price, and I appreciate Craig Nachsin's support.
JOFLODAVID
May 24, 2012
JOSE WAS VERY ATTENTIVE , PROFESSIONAL, KIND AND DID EVERYTHING POSSIBLE TO MAKE MY DEAL HAPPEN. I WOULD DEFINITELY RECOMMEND HIM TO ANYONE THINKING OF PURCHASING A HONDA! JAY IN FINANCE WAS GREAT AND GOT US IN AND OUT QUICKLY AND EFFICIENTLY. OVERALL, A FINE EXPERIENCE FOR US, CONSIDERING CAR PURCHASES ARE NORMALLY PRETTY PAINFUL FOR MOST EVERYONE!
dconte5a
May 23, 2012
Jon was friendly and made us feel comfortable. He had a great depth of product knowledge as well as the overall structure of the dealership. He went above and beyond to ensure the purchase of this car went smoothly. I plan to work with Jon again in the near future for the purchase of a new car
shannontoney
May 23, 2012
our finance guy was awesome getting our loan and working with us. professional and organized. the process was clean and easy. non rushed and great.
byunminsung
May 23, 2012
I didn't know much about LEASE. John was very clear on explaining everything about lease including the pros and cons, and helped us to get the best deal for Honda Accord. it was a great experience
Jshellab
May 21, 2012
I was looking for a new car and the Honda Civic seemed like the best fit since I was looking for fuel economy and comfort. I was able to get leather seats and heated seats which will be great on my daily commute.
sbklemm
May 21, 2012
Great dealership. Worked with Don Hillenbrand and he's very nice and very fair. Got a good price on a new civic, and Don was helpful with everything from the test drive to the final deal. Don is an extremely friendly guy, quite knowledgeable and very fair. I loved talking sports and cars with him. I would definitely recommend him and this dealership.
Jwexler
May 19, 2012
Very positive experience. Salesman was able to address my questions, and was not harassed into buying extras or additional warranties. Recommend to anyone looking for a Honda.
cbanks10
May 17, 2012
My overall experience at the dealership was great. Malik was very professional as well as friendly and presented me with options that I would not have thought of. Malik made my experience at the dealership very enjoyable. He is very accomodating as far as his availability. My schedule is not the easiest to accomodate but he made a great effort to meet my needs. He is very knowlegeable about the vehicles and gives you a complete understanding of the value of what you are purchasing.
michael103
May 17, 2012
Don H is the best. This is the 2nd carwe bought from him and will get a few more too. I have been leasing for twenty years and Don and the dealship really take care of me. I will be back!
joh1208
May 17, 2012
I only have great things to say about Jon. I am really glad I met him! I went to Auto Park Honda three different times to test drive the car. He was very helpful and energetic. I am definitely sending my friends to Jon in the future! I am very satisfied with the deal I got and service I received.
alexisv
May 16, 2012
Ali is very knowledgeable about the Odyssey we were looking at. Vinnie made all the paperwork a breeze for us and enabled us to come up with informed decisions. They are very friendly and made this a great transaction. I highly recommend them.
buckeye1016
May 16, 2012
Miles was very personable, knowledgeable, and helpful. He made getting a new car as painless of an experience as it could be. Autopark Honda was clean and welcoming and I felt comfortable being there while going through the buying process. I would recommend both Autopark and Miles to anyone interested in a Honda.
ecolli03
May 16, 2012
I called looking for a 2012 Honda Odyssey. I had spoken to Christopher Kenny and explained to him that I was currently 9 months pregnant and really wanted this to go as quickly as possible without alot of haggling. Christopher quickly called back with multiple options that would work within our budget. When I went into the dealership, everything went smoothly and he was able to offer the same deal he had mentioned the day before. I am very please with my new Odyssey and will be going back to see Christopher Kenney for our future auto needs!
sarah.mauney
May 16, 2012
Christopher was fantastic. He has a "no pressure" approach that immediately put us at ease, which was no easy task since this was our first time buying a car! Christopher was very attentive and paid attention to what features we were looking for. His professionalism coupled with his approachability made for a fantastic experience. We will certainly recommend him to our friends and look forward to our next Honda!
drho
May 15, 2012
I had a wonderful experience at Auto Park Honda. I was asked if I needed help as soon as I entered the building. First, I was asked a series of questions to see what I was looking for. The perfect car, in my price range, was found...and I purchased it. I would recommend this dealership to anyone.
creynolds0626
May 15, 2012
This car dealership is awesome becuase they helped maked every aspect of buying a new car easy and fun. They always kept me up to date with the process. Christopher Kenney was amazing and making sure I got the car i wanted and made it a smooth process. Thanks!
sammordecai
May 14, 2012
I called on five dealerships while in the process of buying a car. Of all the salesmen I worked with, I found Chris to be the most helpful and the most determined to find me what I needed. He stuck with me through a long process, and never got impatient or showed a lack of interest. He got the sale for these reasons.
gbowens
May 14, 2012
Ferrante was such a pleasure to work up. I had my douths about salemens in the pass but, Ferrante reassured me. I would by another car form Ferrante.
tlc0562
May 14, 2012
Our experience working with Mark has been great. Our car shopping process began almost a year ago and even though at times we became undecisive, Mark stuck with us. He has been extremely professional. We never felt like we were being pushed into buying a car we didn't really want or wouldn't be happy with. He provided outstanding customer service by informing us in a timely manner when cars became available that were in the category we were looking for. He was extremely knowledgeable about the various models of cars we were looking at and all of their features. We felt very comfortable working with Mark and are extremely pleased with the results of our search - we love our new Civic! And the overall experience at AutoPark Honda was great - the paperwork process was very quick and efficient and we would highly recommend AutoPark Honda to our friends.
jyelenic
May 14, 2012
My wife and I met with Mr. Kim and discussed our needs. Mr. Kim was professional, friendly and helpful. He listened to what we were looking for and kept focused only where needed. We felt that he was both honest and responsive. We were please that much of the closing paperwork was prepared in advance followig Mr' Kims recomendation.
Clgillespie
May 13, 2012
As you can see from the number of "5's," we were happy with our buying experience. We felt especially fortunate that Ali Akkan was our sales representative. He was knowledgeable, polite, and patient. He made us very comfortable.
Dawndixon
May 13, 2012
It was a pleasure dealing with Ali, he made the experience very pleasurable. We would definitely deal with him again and recommend our friends to him.
CGregory12
May 11, 2012
I am extremly happy with my purchase from Auto Park Honda. I was in a Nissan Lease where I was about to go over my miles and I am 9 months pregnant. Ferrante worked patiently with me as I called friends for their advice on what to do. He explained all the options to me of either purchasing a used car versus leasing a new one. I leased a 2012 Accord and I absolutly love it. Ferrante is a wonderful sales person to work with. He listens to what you need and gives many options as to price and what I was interested in driving. I feel like Ferrante gave me a great deal and I walked away in a much safer car and not feeling like I was "taken" financially in anyway. I actually brought my best friend to buy a car from him just over a year ago and she has the same impression of him and her car. Whenever I hear anyone say they are looking for a new or used car I always give them Ferrante's name and number. He is a quality salesman and a good friend and I apprecaite his kindness and professionalism. I recommend him and this dealership to anyone in need of a car!
brncofan02
May 11, 2012
Craig was a great salesman during my car buying experience earlier this week. I shopped around and went to 5 different dealers/salesman. Craig created a comfortable buying atmosphere during my buying process.
Lorilou916
May 8, 2012
Absolutely the best place to do business with. Not only did Garry put me in the car I wanted he was patient and took the time to work with me through the entire process. We subsequently got another new Honda for my son about a week later and the experience again, was great.Thanks Honda!Lori Wilson (& Donald Wilson)2012 Honda Civic & 2012 Honda Accord owners
JMacdonell
May 8, 2012
Great experience at Auto Park Honda in Cary, NC. Our salesman Craig Nachsin was extremely helpful. We had a vehicle in mind and on the same day, managed to test drive one, had our trade in test-driven and appraised, picked out ours from stock they had, secured financing and drove home in the new vehicle.
hippiejess81
May 8, 2012
Our salesman was very friendly and a good salesman. I would recommend him to a friend or family member. However, the 6 hours it took was more than we bargained for. I did enjoy the free popcorn and bottles of water while we waited. I appreciate all the help.
jbright13
May 7, 2012
My car buying experience was most pleasant. Christopher Kenney was helpful, patient, professional, knowledgeable, and a gentleman. He is in every way an asset to your organization. I hope he will stay with you so I can purchase my next car from him.
Paul Lindblom
May 5, 2012
Jon was extremely professional. He was very knowledgable about Honda and also he knew about the competition. He listened carefully to all of our questions and answered promptly. A pleasure to work with.
Accord987654321
May 3, 2012
I purchased a new Accord Coupe from this dealership on 4/30/12. One of the main reasons for my purchase was dealing with Miles Maat. Miles was friendly and had a great sense of humor. But the primary reason that I purchased from Miles is the fact that he stuck to the deal and went out of his way to make the sale.I'll be back to purchase a vehicle from Miles in the future. Thanks
fiedler
May 2, 2012
Christopher made what I consider to be a miserable process (buying a car) into a very nice experience. He was attentive from the beginning, and stuck with me over a two day period while decisions were being made on both sides of the bargaining table. I cannot count the number of times he "went to bat" for me in the back room, but both of our persistence finally paid off for me. I went home a happy new owner of a Honda Accord.
Curtis.Lyons132
May 2, 2012
I was very pleased with my experience at auto park leith Honda and working with Ferrante Cambell and I will definitely refer people to Ferrante Cambell and the dealership in particular...
archmaker
May 2, 2012
I enjoyed working with Jae Kim in buying a new Honda Insight. Jae took plenty of time in answering my questions while test-driving the Insight and other car options. The price negotiating process was quick, simple, and painless - and we both left feeling comfortable with the deal we made. This is my second Honda I've bought from Autopark Honda and I have no doubt that I will return to them again.
tomoka27
May 2, 2012
Working with Mr. Moss is always a pleasure! He goes beyond the call of duty to make sure his customers are happy and satisfied. I have alwyas had an enjoyable experience when I visit Autopark Honda. The staff are friendly and always willing to put the customer first.
mlc1234
May 2, 2012
Jon Choi was very friendly and stayed late the day of our purchase to accomodate us. However, my husband had to drive 35 minutes from work to sign papers then wait one hour for a finance person to become available, very busy. I suggested they hire another finance person. While waiting, Jon offered us snacks and was very hospitable. Also, the car was washed for us but we noticed streaks on the car the next day at sunlight. I called Jon and he told me to bring it back in to get it fixed! Jon was awesome and overall our experience with him was great!
Monicavg
May 1, 2012
We were assisted by Christopher Kenney. He was with us all morninganswering our questions and showing us around. He moved at our pacenever for one moment pushing our decision. He did not chat us up, helistened patiently, and helped find answers to our smallest questions. He didn't pretend to know everything. If there was something hedidn't know, he admitted it and tried to find an answer from theappropriate source as best as he could.Our entire experience from the first intro through to the finaldelivery of the vehicle was one of the best experiences we've hadmaking a big purchase.We would definitely recommend Christopher to our friends andcolleagues.
tina75
May 1, 2012
I thank Anthony for all his hard work and Anothny helped me to get into a new car and he was adamant and I enjoy working with him.
karengibbs
Apr 30, 2012
I have bought a few cars in my time, and by far Craig Nachsin and AutoparkHonda far exceeded any experience I've ever had. I always thought buying cars and going to the dentist were neck and neck, but this year has been the best, I no longer fear Dentist (found a great one in Cary) and because of Craig Nachsin I no longer fear the car buying experience. He was not pushy, he was extremely helpful in helping me find a car that would suit my needs. I love this car and I thank Craig for that!!! I will highly recommend APH and Craig to anyone that says the word CAR.
wwskjs
Apr 30, 2012
Don Hillenbrand gave us fantastic customer service as we shopped for our Honda Odyssey. I would highly recommend Don and his team to everyone looking for a new Honda!
mbdaughtry
Apr 29, 2012
The car buying experience at this dealership was superb! It was very welcoming and our sales person answered all our questions and was very attentive.
Kenneth Andrews
Apr 28, 2012
This is the 2nd car I have bought from Charlie at Auto Park Honda. I came back because Charlie Bruce does a great job of representing Auto Park Honda and at the same time making every effort to insure the customer is satisfied. He gives the customer his time and and gives the customer the impression he really cares. Jay Tejani, in finance, does an equally fine job. After buying many cars over the years, it is nice to deal with a finance rep who is pleasant to work with,knows his products, and again makes sure that the customer understands every detail of the purchase.Both Jay and Charlie are very professional and represent Auto Park Honda very well. They would both be a plus for any business they worked for.
lweeks26
Apr 28, 2012
Christopher Kenney, sales rep at Autopark Honda, helped me get into a used Honda accord. No pressure and I felt like my needs really mattered to him. I love the fact that he was the only one I had to deal with other than the finance manager. No back and forth with sales managers, Chris handled everything for me. If you want a nice and caring individual, who cares about your car buying experience, go see Christopher Kenney!
lrobinette
Apr 28, 2012
Jae was great to work with, he is very friendly and professional. He was patient with me when I kept switching cars! I appreciate his help.
bethpierce
Apr 28, 2012
Don is so friendly and professional. He always gives me his full attention and is always available to answer my questions. I highly recommend asking for Don Hillenbrand if you're looking for a Honda. Perfect service!
scoop1985
Apr 25, 2012
No hassle, no haggle. Jae showed us several cars and then worked to get the best deal possible. Great experience. Have already asked him to be on the lookout for a used car for us.
margaretstacy
Apr 25, 2012
Garry was very efficient, thorough, and helpful. He was very clear about all of my options and offered his opinion, while listening to what mattered to me in buying a new vehicle. I would strongly recommend him, as well as the dealership, to anyone looking for a new car! Very pleased!
Tdwatts
Apr 25, 2012
Malik was unbelievably helpful! He made buying a car very easy and not stressful at all! Awesome customer service. He made sure that I got exactly what I wanted, at the price I wanted to pay. Highly recommend Auto Park Honda! Definitely ask for Malik!!!
rohusker
Apr 25, 2012
This dealer is amazing! Not only was Malik friendly and ready to help me whenever I needed, the price I got was awesome! When I came back in, Jeff in service was polite and eager to help. I can call either one of them at any time and they are doing whatever they can to help me!
fcooley
Apr 24, 2012
Having had a less positive experience with AutoPark Honda previously, this was a top-rated one. DeWayne was not pushy at all and was at all times very appropriate. He was very knowledgeable of his products and straightforward in conveying information. He was also very expedient in processing the transaction. Working with Luigi in finance was also a very efficient process as we had requested.
Vyeingst
Apr 24, 2012
Mark Williams was very professional and curteous in dealing with me on my recent selection and purchase of a Honda CRV. He was not pushy and was able to explain the vehicle in detail. Mark is friendly and responds in a timely manner. He's very patient and curteous! You can tell he's had lots of experience as a salesman.
febdragonfly
Apr 23, 2012
Chris Kenney absolutely made my new car buying experience easy and pleasant. He is so approachable and easy to talk to that I warmed to him immediately. I told him exactly the situation that I was in...I knew exactly what I wanted...and asked if he could help me. Before another word was uttered...he said that he certainly could! I told him that my driving force behind my trade of my 2012 Honda Pilot (purchased in January of this year) was to reduce the amount of money that I was spending on gas...it was as much as my car payment!I told him I didnt want anything less than a V6 engine.Very calmly and reasonably he explained to me that while I would still get better gas mileage with a V6 Accord...the 4 cylinder Accords now come with 190 hp. He said for me to just test drive it...I did...and that's what I bought!I have already recommended Chris to 2 of my friends who are looking at new cars. I hope that they contact him!Sincerely,Dawn Jenkins
danders11
Apr 22, 2012
Jae Kim was a pleasure to deal with. He was very helpful and knowledgeable. His follow-up was good as well. I highly recommend him.
JamesCD13
Apr 21, 2012
Charlie Bruce was very friendly, professional, and not pushy. We would reccomend him to anyone looking to purchase a vehicle. We liked him so much that we drove an hour from home just to purchase from him over the local dealership.Thanks Charlie!
cindywiseman
Apr 21, 2012
John is very nice and easy to work with. He did a good job as far as letting us test drive the cars we were interested in and did not try to sell us anything we were not interested in. He was good at keeping in touch just prior to our buying the car - making sure we had all the necessary paperwork prepared. Again, he is very nice to work with.
rsoffir10
Apr 20, 2012
Charlie was very easy to work with. He completely removed the stress of buying a car right out of the equation. I always felt that I was getting a good deal and I got exactly what I wanted in the car. Charlie had to find the exact color combination I wanted and he did. Everything went smoothly, and I felt that I was being taken care of. I never felt under stress to do anything I did not want to do.
sozunal
Apr 19, 2012
I had a great car buying experience at Auto Park Honda very friendly and helpful team Especially I would like to thank Don Hillenbrand to for great buying experience he was really helpfull for the whole process and worked with us to get the best deal.
mmahesh
Apr 19, 2012
Me, my wife and son went to many dealers in capital blvd to look for a car and it was a horrible experience. Then I realised that the day was friday the 13th and this was bound to happen. Around 6pm that day I went to Auto Park Honda and there I met this guy - Jon Choi .Jon is a no-nonsense guy. Within minutes I was test driving a Honda Accord and I actually blocked the car on the very same day. It was a very pleasant experience at the Auto Park Honda. They gave me a good deal too.I would recommend Auto Park Honda for anyone who wants to buy a Honda car.
dbdoty
Apr 18, 2012
All the staff were polite and professional. There was no hard sell. Jon Choi was polite, cheerful and professional. He ws able to answer all our questions in a straight-forward manner.
998044
Apr 18, 2012
I've been dealing with APH for over 10 years with only 1 over-priced situationand that salesman is no longer with them. They have recently added Sunday hours.
niravshivani
Apr 18, 2012
It was a pleasure dealing with auto park honda only because they have employees like Miles & Johanna. Have already recommended a friend who ended up buying the car from auto park, again through Miles & Johanna. Great people with smiling faces. Enjoyed my purchase.
hwsmith
Apr 17, 2012
We had a good experiance buying our used car, the salesman(Miles) was very good! Not sure that the vehicle lives up to being called certifed though! The CD or DVD do not work!
tweetybirdgrl
Apr 16, 2012
Had a very positive experience buying a new vehicle at Autopark Honda. The sales staff were knowledgeable and friendly (you would think that would be a given, but was not the case at other dealers I visited). And I got my new Odyssey for a very fair price.
Cassedy
Apr 15, 2012
Jon was very friendly and easy to work with. He gave us time to work through the process without being bothersome and did not push us to buy beyond our budget. In the end we were very happy with our purchase and I would go back to see Jon for my next car. We drove from Chapel Hill to Holly Springs today and loved watching the fuel gauge barely change on our new Civic.
austlaur
Apr 15, 2012
Jon was great and made it fun for us. Kept it light and had great knowledge of the car and its workings. He was able to answer all questions we had and was a pleasure working with him. thank you.
dineshb
Apr 13, 2012
The complete process start from inquiry to purchase all went better than expected. Had to wait for couple weeks due to color preference. Overall would recommend others to consider Auto Park Honda to lease or purchase cars.
dimaslopez
Apr 13, 2012
Dewayne Noble provides exceptional service and support. Even after the purchase of the vehicle he has supported us with post sale issues regarding warranty service. I highly recommend him.
CU011954
Apr 13, 2012
mr. choi was very professional, answered all questions. He set appointments that were convenient for me never once asking me to do move the time. He followed up after i picked up the car to see if i had any questions. The finance manager went over the paperwork in detail and answered any questions we had. Would highly recommend dealership and salesperson.
kahasi
Apr 13, 2012
Darryl and the staff at AutoPark Honda were very helpful getting me out of my current lease and into a new car. I was picky about the color and Darryl assured me that he could get me what I wanted even if they had to get it from another dealer. It turned out they had just what I wanted on the lot. The total experience was painless.
alanbarbara
Apr 12, 2012
The staff and dealership seemed to have things working well to make it a pleasant experience. I would recommend them to a friend or famiay member, as I have already done.
amandawrenn
Apr 10, 2012
Christopher was great! He worked with us and made the sale happen. I do feel though that the dealership , being one of the largest in the state/area, needs to get more organized in order not to waste any valuable time on behalf of the customer and the salesperson. I left without my owners manual and extra keys due to lack of organization of the manuals in the facility. That's the only issue other than spending nearly 8 hrs there. I am very pleased and would certainly recommend Honda AutoPark in Cary, NC along with recommending the salesperson that helped us, Christopher Kenney. Thanks !
hyang1
Apr 10, 2012
I highly recommend Jon Choi as he provide me with a fair and sincere negotiation that ends up with a win win situation. I am highly satisfy with his sincerity and hard work on behalf of his customer. He is knowledgeable with the models and I am highly satisfy with what I finally bought. Also he provided me above and beyond after sale service teaching me and help me set up the necessary gadgets such as my garage door opener; my bluetooth cell phone and map orientation. He is patient in showing me how these electronics work several times at different days. I would not hesitate to recommend Jon to any new car buyer at this dealership what so ever.
kritter
Apr 10, 2012
Our experience at Cary Autopark with Christopher Kenney was very positive. Christopher was very busy but he still remembered all the items on our "wishlist". He also went out of his way to get us acclimated to the new car the night we drove our car home.
klinger42
Apr 10, 2012
Everyone we came into contact with were very nice, Don was especially attentive and informative. Finance person Robert was excellent . They both made us feel like we very important customers.
rkreuz
Apr 9, 2012
I was involved in a rear ending and my car was totaled. I had a poor experience the last time I bought a car, so I tried to be as prepared as possible. Miles made everything as easy as possible for me, which I hadn't expected. He was very friendly and extremely knowledgeable. I could tell he was really listening to what I was looking for and showed me several options. There was no pressure, no gimmicks, just honesty and helpfulness! I would definitely recommend for people to go to autopark Honda and see Miles!
veena
Apr 9, 2012
Ali was very helpful and very friendly. We had a very good experience working with him. Not even once did we feel he is making small talks. He felt genuinely interested in our purchase and in what we want. He worked on the pricing as best as he could but when paying money we felt it would have been great if we had got little more better price :)I will always recommend your showroom and Ali to all my friends.
yelda12
Apr 7, 2012
Our sales person Christopher Kenney has patiently worked with us. He is the nicest sales person we've ever seen. He is very friendly and no so much forceful. He find right car with great price and even the color we wanted. We love our new Accord, we love our sales person and we love Autopark Honda. They are really professional and Number ONE in NC.
justdot
Apr 5, 2012
TO A WONDERFUL SALESMAN: MARK WILLIAMSAt first I wasn't sure I wanted to buy a new car because I loved my eighteen-year-old Honda Accord. I loved the color, the size and the durability of that old car. My old Honda has been good to me. I didn't want to give that up. My salesman was an extremely good fit for me. He was very helpful but not pushy. He got a price that was very agreeable; finance and interest rate that turned out to be wonderful. Mark went the extra mile in salesmanship when he found the combination of interior/exterior colors I had to have. He did this in record time even though it wasn't available when I finally made my big decision. My experience at Auto Park Honda was non-stressful but informative. The financing was better than I could imagine. The price was so right. So I consider why wait! Now I drive a new Honda Accord, thanks to Mark Williams, and I'm totally satisfied in every way. My new Honda is perfect for me. The color is more wonderful than I thought - and it drives like a dream. I realize now I probably needed a new car a wee bit before this. I definitely will be a return customer. THANK YOU MARK WILLIAMS FOR YOUR PATIENCE IN DEALING WITH ME AND GETTING THE CAR I WANTED. Dottie GibsonRaleigh, NC
fastcarman
Apr 5, 2012
I would say that our experence with auto park honda was great. I was actually not looking forward to shopping for a new car for my wife but was plesently surprised. our salesman craig nachsin was very friendly (not your typical fake act you get) and never pushy or tried to feed us any BS. I never look forward to the nego on the price but feel as though with you guys the process was easy upfront and no one played games or tricks on us. I must add that i like to nego on price and probley would not even considered your dealership if you had only set prices as some dealers do. our new civic had only 7600 miles on it but you would think it had 5 on it you guys had it looking brand new like it just came from the honda plant. We are also happy with the cpo program and the great warranty offered with it. Altough this is a Honda (the best cars on the road for the past 20+ years) i dont expect that we will ever even need the warranty. Honestly when we came to your dealership i did not expect to buy a car right then but every thing went so well with the salesman it just fell into place for us. If i have to say one bad thing i would say it was the video we had to watch about the paint protection program simon or something. I do not blame or hold any bad felling to craig for showing us the video he was just doing what some misdirected manager told him to do to everyone who buys a car. Here is what the problem is; he said here is a video you guys need to watch, so we thought it was something important related to the car sale. My advise is to tell people what the video is about first then ask if they want to see it. But i know yall wont do that because most people will say they are not interested then you wont sell any. over all we are very happy with auto park honda. I cannot say if it would be the same if we had a different salesman. Craig was great and made our purchase a fun experence i would glady buy another honda from him. I feel as thought i am a picky customer and if i did not like the salesmen i probley would not have bought the car even if it was a good deal. So in conclusion you guys can thank craig for this sale.
heerankim
Apr 4, 2012
My wife and I had the most enjoyable experience buying a car at AutoPark Honda. My previous experiences in buying cars were long and painful, but Jae Kim helped us with the process go smooth and made it very easy for us to make a final decision.I am very happy with my new Odyssey and my wife loves it. You can count on me coming back to this dealership for all my future cars! Thank you.
cassidyc3
Apr 3, 2012
Jon was friendly and accomodating. The prep on the car was ok. The windows were dirty and the outside of the car was dirty. There was no car orientation on the new Honda Civic. The dealership was clean and friendly.
rhodges55
Apr 2, 2012
This was the best car purchasing experience we've ever had. Mark Williams was a true gentleman, did not apply pressure to us and gave exactly what we went there for. Caitlin was a great to work with via internet. We will definitely go back to this dealer and purchase or lease our next car and we will ask for Mark.
sdratwa
Apr 2, 2012
I cannot say enough nice things about Christopher Kenney our salesperson; he was not pushy, friendly, and knowledgeable. I have to say it was a complete pleasure and even though they did not have the color combination we wanted Christopher went above and beyond to make sure we were happy! We love the new CRV and look forward to seeing Autopark Honda for another one in 3 years when this lease expires. This is our 6th leased CRV and this was the best experience so far.
ClayHudson
Mar 31, 2012
I'm 25 and this was my first car purchase. Jon took his time walking the lot with me and initially I wasn't sure if I wanted a Honda. Therefore, I left and went to used car lot. Jon gave me his contact info and said to call him if I had questions. The service I received at the used lot really worried me. That's when Jay stepped in. He was willing to help me negotiate and offered me financial advice even though I was going to buy from a competitor. When I failed to receive quality service from the other dealer I called Jay and Jon immediately. I returned to Honda and was greeted with the best service. I am very happy with the ease of negotiating and the willingness to help. I love my new 2012 Honda Accord! Thanks Jay, Jon, and the entire Honda crew.
RFW4274
Mar 30, 2012
My wife and I have been doing business with Autopark Honda since 1997 and have purchased ALL of our new vehicles there. We've yet to have even one bad experience. In fact both Sales and Service have been consistently courteous, thorough, accommodating, and professional if every sense of the word. I am especially appreciative that I was not pressured into a quick decision for my latest new car purchase. I was given ample time (sometimes several days) for me to think things through. There were no annoying calls to "nudge me along".
michelle_buretta
Mar 28, 2012
Ali was very helpful in the purchase of my new car. He was able to get a me a great price on exactly the car I wanted.
jhowland
Mar 28, 2012
We had a wonderful experience working with Craig Nachsin and would absolutely recommend him to all our friends and family. This was the most pleasant car buying experience we've ever had.
mcjoslin2
Mar 27, 2012
My experience with Auto Honda and Charlie Bruce will keep bringing me back. I feel I got a great deal. I love my new CRV. I would recommend Mr. Bruce to any of my family or friends. Mr. Bruce is a true professional in the businss and treats his customers with kindness and respect. Thank you, Mr. Bruce.
mary haddad
Mar 26, 2012
Christoper Kenney was a pleasure to work with. I didn't feel any pressure...he didn't overwhelm me with information but he did answer all of my questions and gave me a clear understanding of all of my options. He was even kind enough to call me a few days after my purchase to check up on me and see if I had any questions or concerns. I have already referred a co-worker to see him when she is ready to explore new car options. Should you need any additional information, please feel free to contact me. Best,MaryMary HaddadLive Simply. Give More. Expect Less.919-349-1468
mgandecha
Mar 26, 2012
We had a great car buying experience today. Christopher Kenney answered all of our questions and made the whole car buying experience go so smoothly!
kelsunset
Mar 25, 2012
I especially asked for Jon Choi as my rep again. He leased/sold me my last Honda Civic. I purchased a used SUV Honda CRV. Highly recommend Jon Choi! Kelly
Dmupton
Mar 25, 2012
This is the third car I have purchased from Autopark Honda. Always pleased when I drive off the lot. Jon Choi was great to work with. He checked in with me occasionally but was not pushy. When we went in to purchase the car, he was tied up with another customer. He made arrangements to have another salesman (Jae Kim) take us on the test drive and get the paperwork started. I really appreciated the teamwork between these guys. If you go to Autopark Honda, I would recommend Jon or Jae.... Great sales staff...When it was time to go to the business office, we worked with Luigi... Best business office experience I have ever had (and I hav purchased many cars).... The paperwork was quick...to the point....and done in no time.....
mikewvu88
Mar 25, 2012
We saw the vehicle we wanted online and got prompt service from Laura from the online service. When we got there from High Point the car we wanted was sold. We were disappointed. Our visit started off on the wrong foot. Then Jae came through and got the other Pilot for us. He answered all our questions. We loved the car and wanted to buy. Jae did everything he could to get us the price that we needed. It all worked out and we are so pleased with our Pilot. I am typically not fond of the car buying experience but Jae was straightforward and that made this experience a great one.ThanksMike & Angela Cowell
Martha Glass
Mar 24, 2012
Charlie Bruce is certainy the epitome of the type of car dealer a customer would want to deal with. His is open, honest and trustworthy.
javedawan
Mar 23, 2012
My wife & I recently purchased a 2012 Honda Odyssey EXL RES from Auto Park Honda in Cary. The overall new-car buying experience was very positive. Our sales consultant (Mr. Jae Kim) is very knowledgeable about Honda cars, and helped us make critical decisions without ever pressuring us into anything. Mr. Kim was very professional, and ensured our vehicle was ready for pickup when promised.Given the opportunity, we will buy again from Auto Park Honda.
avalletta
Mar 23, 2012
I have gone to Autopark Honda before I bought my current car. When my trade oin was newer, I went to Autopark Honda for service. Never had a problem.My most recent visit was to purchase a new car. I called into the dealership, and was provided Charlie Bruce's name.Charlie was easy to work with, honest, and straight forward. Charlie took the time to listen to my requirements in a vehicle, and made his suggestions based on that. Charlie explained in detail, all the features and differences in the Honda models I was looking into purchasing.I would recommend him to anyone."J", Jamil, was also very pleasant, and did not use a hard sell when positioning services packages. He tailored his recommendations to the customer's needs.
sallen
Mar 22, 2012
Rick was very professional and extremely positive. I will recommend Rick and the dealership to anyone that asks me. The overall experience was more than I expected.
mrsmigs20
Mar 22, 2012
Our latest visit to Auto Park Honda was exceptional, as always. We have been dealing with Robert McKenna for over 10 years. He is an outstanding Service Manager and Honda is lucky to have him. Robert is the reason we keep going back to Auto Park Honda. This is the fourth car we purchased from Auto Park Honda...our second and one for each of our daughters. Don Hillenbrand was our Salesman this time and he was a pleasure to work with. He was very knowledgeable, informative, courteous and did not pressure us at all...which we really appreciated. We would not hesitate to recommend him. Luigi, in finance, was also great to work with, procured our loan in a matter of minutes and explained everything to us in detail. We have recommended our friends to Auto Park Honda and they purchased three cars...so needless to say our experience with Auto Park Honda cannot be matched.
krm37
Mar 21, 2012
Jon was helpful from the minute we met. He was flexible, patient, and pleasant. His ability to understand the customer and to find the right vehicle was impressive.
Sharrman
Mar 21, 2012
Ali was very helpful and very friendly.He knows the equipment and opersation of the vehicle very well.He went out of his way to help us.We will certainly recommend him and the dealership to our family and friends.
Ataranto
Mar 20, 2012
Eric made this very easy. No hard sell on the car at all. The only exception to this good experience was the time spent by the business manager trying to sell us an extended warranty.. She did not take "no" for an answer easily. This was wasted time as we already knew we would never purchase such a plan. It took longer to opt out of it than it took me to buy the car!
jrains
Mar 19, 2012
Mark was outstanding! His no pressure professionalism was greatly appreciated! Answered the questions, provided great suggestions andguided the sales experience instread of selling me a car. I will definitely purchase another Honda from him and Autopark Honda Cary!
chris925
Mar 17, 2012
Ali was great. I'm 38 and this was my first experience buying a new car from a dealer. I appreciate his professionalism, honesty, and integrity. I have had a few questions since buying the car and he has answered every time. Great experience, I'll deal directly with him when I come back to buy an Odyssey for my family.
ECUTeacher97
Mar 17, 2012
Ali was an exccellent salesman. He was friendly, personable and very knowledgable. I would recommend him to anyone looking to buy a new or used vehicle.
stuczy
Mar 17, 2012
Charlie Bruce took a personal interest in dealing with my wife and I. He wanted to find out what our needs were and fit us to the car that met those needs. He knew the product very well and explained their operation.Charlie was something different that what you'd find in a regular "Car Salesman." Hedidn't seem as though he just wanted to sell us any car. He had a sincere mission toput us in an automobile that we would truly enjoy, just as a friend would do.My overall experience with Charlie was nothing less than pleasurable, and he is the one I refer all my friends to.....He is the one I will purchase my next Honda from. Stan (& Mona) Czyrnik
mtsoward
Mar 17, 2012
Mr.Charlie Bruce was so helpful with assisting me in buying my first car! He worked his magic to make it as painless as possible to allow me get exactly what i wanted for a price i was willing to pay! I would def recommend anyone wanting a Honda to go to Charlie!!!
kdfurmage
Mar 15, 2012
I would definitely say this was one of the best car buying experiences that I have had. The whole process was simple and straight forward. My salesman, Christopher Kenney was very friendly and did a fantastic job helping me with my purchase. He did not try to pressure me and he worked hard to get me the price i needed. I would recommend him and leith to anyone looking to buy there next automobile.Kris FurmageSanford, NC
sunnylena
Mar 15, 2012
Loved Ali and Luigi - they were both not only extremely helpful, but so friendly. Made the process easy and painless. I would recommend Ali as a sales guy to all my friends, he was the best I've had yet at Honda.
JamesH27560
Mar 15, 2012
Charlie Bruce did a great job of walking us through all the possible options and then working with us to make sure that we got the car and the deal that we wanted.
Carlos Eliseo
Mar 15, 2012
I had a mixed experience with the process: The best part was Charlie Bruce, who was the sales person. He was very friendly and always agreed on the price I had in mind for my ridgeline. I had contacted several dealers and I told Charlie the lowest "out the door price" I had received. He even gave me a little discount on the extras that the other dealership had in its vehicle. He answered every question I had while doing the test drive as well as during and after the purchase. An extra-friendly gesture was that he asked his son to pick me up at my house and drive me to the dealership to take posession of the truck. He was the most professional salesman I have encountered. The bad part was that even though I had done extensive research on trucks and prices I was not prepared for the simoniz clear coat offer. The price of the treatment is added to the total price of the truck and included in the monthly payments. The truck is black and the finance manager Jay Tejani said it would reduce the need to wax it. He was very pushy on the sale of the product. I told him I wish I had known about this and done research on the internet. It was past dealership closing time so I agreed to the simoniz treatment to be applied at a future date at the same time the dealership was to put the extras I requested and offered by Charlie. Then I did research on the web and my conclusion was that is not worth it. I called Jay to cancel the treatment 3 days later as I was working the entire weekend and he reluctantly agreed to it but said it would be done as the papers had not left the dealership. When I went to the dealership 8 days after the purchase, Jay Tejani changed the story and told me that the papers were gone and he could not remove the simoniz from the contract and that he was unable to change the finance papers now at the bank. So I got stuck with it. As a consolation he offered a $150 cash back.
nc101badams
Mar 13, 2012
The whole purchase process was fast, easy and competitive. Jon Choi was fair and straight forward during the price negotiations. We plan our contacting Jon again for our next vehicle purchase.
RjG82
Mar 12, 2012
I recently purchased a car from Auto Park Honda and I must say it was a pleasant experience. Working with Sales Rep Christopher Kenny was a pleasure. He was polite to my wife and I,professional, patient and worked with us to get a great deal on our Accord. I strongly recommend anyone who is in the market to purchase a vehicle to speak with Mr.Kenny first. Auto Park Honda provided a great car buying experience !!
Caroline/Phil
Mar 12, 2012
This was our second experience in buying a vehicle from Auto-Park Honda and Rick was the sales person both times. We bought a new Pilot three years ago and bought a new Accord this time. Rick was friendly, competent, and very helpful without being pushy. We enjoy dealing with him and look forward to continuing the relationship. He is a professional and an asset to the business. Price could have been better but we are satisfied. Dealer installed accessories were quickly and effectively accomplished. We are enjoying both vehicles
izzat1
Mar 12, 2012
First time in Honda dealership. Enjoyed the experience very much. Sales & finance persons very friendly and helpful. Will definitely consider again in the future and will recommend them to other people.
skinnyduff
Mar 12, 2012
Christopher was referred to my family by a friend and we are extremely grateful that he was. From start to finish Christopher provided incredible service. He was friendly, personable and never once did we ever feel pressured. He listened to what we were looking for and helped us find the right lease option for our needs. He even went out and helped detail the car because it was late and everyone had left. Excellent experience. Unlike any car buying experience we've ever had before (and I visited and test drove cars at 4 other area dealers).
Lpat275
Mar 10, 2012
Great job! Charlie Bruce helped get me the exact car that I wanted, kept us informed throughout the process. When I picked up the car, it exceeded my expectations.
kinney4040
Mar 9, 2012
Christopher Kenney is a professional and informed salesperson. He spoke of Honda very highly, and was able to sell us a car without compromising his integrity. Mr.Kenney deserves recognition for his outstanding customer service.
banduluspam
Mar 8, 2012
Craig was a great help buying my Honda Fit. I showed up late afternoon to test drive and ended up making the purchase and driving it off the lot that evening. He was knowledgeable and low-pressure about it. Would recommend him and the dealership to others.
pjohnson4649
Mar 8, 2012
For over 10 years, I have been a faithful customer of Mercedes Benz, mainly due to the product and customer service. After meeting with Chris, I felt that his customer service, knowledge of the product and attention to detail exceeded my experiences with previous Mercedes sales consultants.
bamulkey
Mar 6, 2012
Jae Kim was a great salesman. He was very kind and informative and worked hard to get me the best deal. I would definitely recommend this dealership to my friends and family.
JohnRWise
Mar 5, 2012
I appreciate Ali Akkan's honesty and candidness as well as his understanding of where my pricing limit was. I enjoyed working with he and Boris to come to an agreement within the range of what I could afford or justify to spend.
streetsigns
Mar 5, 2012
I am very pleased with my new Accord. I was shopping around for a new car and was lucky to meet Jae at AutoPark Honda. He was very friendly, and I didn't feel the usual, annoying salesman pressure. He answered all of my questions. I was expecting to look at many more brands but luckily found exactly what I needed. Will definitely to friends & family. Thanks!
matburt
Mar 5, 2012
These guys (and especially Charlie Bruce) are amazing. This isn't the second new vehicle we have purchased from Autopark Honda and we have always been perfectly happy with them.
johnson.leslie90
Mar 4, 2012
Charlie was very friendly and knowledgeable. He took the time to make sure we we happy with our purchase and understood the terms of our agreement. Thank you for all your help!
dgkmb
Mar 4, 2012
Ali Akkan did an awesome job with the purchase of our vehicle. We trusted him, he was knowledgeable and we'd work with him again.
isaacs5
Mar 4, 2012
Don was great. He was pleasant and not pushy. He gave us time to review our options in private and listened to our requests. We will recommend him to our friends.
mferrari
Mar 3, 2012
Mr. Williams took the time to explain the features of this vehicle and made me feel comfortable, without feeling pressured to purchase the Honda Civic.
nosaintz
Mar 2, 2012
Charlie Bruce met us in the parking lot and was very friendly. He was very patient as we looked at a few cars and discussed options. We had already received an internet price quote. Once we had taken a test drive, we had a very friendly and fair negotiation that resulted in us being very happy with our new car. This experience was the best we have had in buying a new car. And this is our third new car purchase.
aforbi
Mar 1, 2012
I had a good idea of the car I wanted but need to get more information. Jae, my sales person did a great job explaining the differences between the models. He was not pushy. He was patient and willing to entertain my offers until we found a workable deal. I am very pleased with my experience. This is the sixth new car I have leased or purchased and found this experience to be my best.
gwangrock
Mar 1, 2012
My wife and I have recently purchased a new 2012 Honda Odyssey from Cary AutoPark Honda. Craig Nachsin was our sales rep. We really enjoyed Craig's services and time spent with him. We were cautious and picky in terms of big investment such as car purchase, and had to visit the same dealer for a couple of more times. Each time, Craig was very friendly, very considerate, and very informative. He is just not like the normal car dealer sales rep you would run into. We highly recommend him to anyone who would wanna to purchase cars.
anujdas
Mar 1, 2012
Had a very nice experience with the Sales (Jon Choi) & also in finance (Jay).They were very co-operative & helpfull to get the deal to closure smoothly.
sd138
Feb 29, 2012
Christopher Kenney was hard to say no to! Very personable, polite, and offered me his own snacks after having to wait a few hours for the paperwork. Definitely recommend.
leggerdc
Feb 28, 2012
The best associate of all time. I will recommend anyone to talk with Mr. Bodenstine about future car purchases. The staff at Auto Park Honda makes car researching and purchasing a pleasurable experience.
leonidasfc
Feb 28, 2012
Charlie was very professional and friendly since the beginning. I visited Auto Park Honda with my wife and kids last weekend and thanks to him our experience of buying our first car in the US was pleasing.
gfranke3
Feb 28, 2012
My son and I spent 2 days looking foir a car to replace his Ford Ranger and we could find nothing that fit his budget. My older son recommended Charlie Bruce at Autopark Honda, we called Charlie, told him our parameters. He assured us he could help and we met on Sunday 2/26, he was able to show us multiple cars that fit my son's budget new and used. He put him into a very attractive Lease deal that was exactly what my son could afford. Thank You Charlie, myu son is in a safe car for the right deal. I'll see you when my Hyundai lease is done.
etp033087
Feb 28, 2012
I recently leased a new 2012 Honda Civic from AutoPark Honda in Cary, NC. I thought the price of the car was fair and reasonable. Christopher was extremely helpful with the entire process, especially with this being my first new car. He was very friendly and informative with the entire process. He was also very knowledgealbe about most of the details with pricing and knows a great deal about the product he is selling. His professionalism and promptness in returning phone calls and answering my questions was excellent! I would definitely recommmend Autopark Honda to a friend and refer them to Christopher.
Csl35
Feb 28, 2012
Jae and the sales team were very attentive and amenable, it was a pleasant experience overall. I arrived having done quite a bit of research with a competitve price which Auto Park matched. It was pretty much a hassle-free experience. The only complaint I had were some cosmetic issues on our brand new odyssey touring elite that were observed at the scheduled delivery. However, Jae made sure to take note of every scratch and ding and had them fixed. Because of Jae and the team, this was probably the most positive car shopping experience in my history. I would recommend Jae to others and will consider Auto Park again.
wisdh
Feb 28, 2012
The Best Place to Buy New or Used car.I will recommend Mr. Jon Choi for New or used car purchase.Jon choi goes extra step. Thank You Jon.
xhibtion
Feb 28, 2012
Jon Choi was a great dealer! He explained things in great detail and really tried his best to match the price that I had in mind. I highly recommend him.
carrieN
Feb 27, 2012
ALI AKKAN of Cary Autopark Honda was an EXCELLENT salesman! Being a first time car buyer, I was very uninformed going into the dealership but did know exactly what I was looking for in terms of features and overall performance/appearance. With this information, Ali was very patient and took the time to explain ALL of the different options available within my wants/needs and was able to narrow me down to exactly the type of car that I was looking for. He also had the ability to fully inform me of all the different buying options available and what worked best for me. Going into the dealership, I was 100% looking to buy a certified used car, however during my visit with Ali he was able to make me realized and feel comfortale that leasing a new car was ultimately the best option for my situation and for everything that I was looking for. I am EXTREMELY happy with both my new car and salesman. I would HIGHLY recommend Ali to anyone looking for a GREAT car buying experience with Cary Autopark Honda! THANKS ALI!
gbream
Feb 27, 2012
Christopher was very knowledgeable about all of the Honda models we drove. He was very easy to work with and got a great price for us on our new Pilot.
vlfolla
Feb 26, 2012
on our visit in looking for a vehicle we went to leith honda and did not get very good customer service which they lost a sale. the salesman did not seem like he wanted to have a sale. After going to cary I had asked the salesman if he wanted to sell a car and did he have good customer service. he said he did. We was extremely happy with the service and diffently will send customers his way. charlie Bruce helped us get our car and made us happy love our vehicle.Thank YouPeter and Veronica follansb
lootha
Feb 25, 2012
Jae didn't waste our time. He listened quite well, recognizing our wishes. He knew his products, too! We bought extra coverage from Johanna Que, although we had vowed (privately) not to do so. That should speak well for her sales ability & fortitude.
DStrickland
Feb 24, 2012
WOW what a great place to buy a car. Visited two other dealerships before this one for the same vehicle and feel as if I wasted half a day with each as we (me and the dealerships) went back and forth and back again with no desirable results, NOT THE CASE HER AT AUTO PARK HONDA, as our salesperson (Malik Moss), Finance (Tony) as well as others we ran into - were are very accommodating to our needs. With the first offer I was floored to see right out of the gate, that this team was willing to work to keep our business. I feel confident that Malik along with the Auto Park Team worked diligently to ensure our needs and concerns were heard, addressed and met. After the experience we received here at AUTO PARK HONDA we ended up with TWO new 2012 CRZ's. I would with out a doubt recommend AUTO PARK HONDA first and foremost over any of their competition. We are averaging about 27 mile to the gallon to and from work on both vehicles.
smclaurin
Feb 24, 2012
The purchasing experiece at the dealership was first rate. We had been reviewing/shopping on line for a Honda for our daughter. We located two at the Autopark Dealership. We came in on a Thursday evening for a test drive and purchased the Honda she had reviewed on line. My husband and I picked up the vehicle on Saturday and delivered to our daughter in Kitty Hawk, NC. Our salesman Jae Kim was very cordial, informing and unpressuring. The accomodations at the dealership were first rate as well. I will consider purchasing my next Honda from your dealership and recommending your dealership to my family and friends. I have driven a Honda product for 15 years and would not condsider anything else.
ggiuliano
Feb 23, 2012
Had a great exprience working with Chris, it only took a short time to complete the deal.He was honest and upfront with me and did not waste my time.I will be back again when I need to replace my car. Also would recommend Chris to my family and friends.
pedit
Feb 23, 2012
I requested a quote from Autopark Honda in Cary through Edmunds for a 2012 Honda Civic LX with a manual transmission. Henry Meador (internet sales) from the dealership sent me a firm quote within an hour of my request. The quote was up to $1500 less than the quotes I received from two other local dealerships. I met with Christopher Kenney (dealership sales) the next day to check out the Civic LX to make sure it was the right car for me. Chris provided a low pressure environment during the test drive and during our discussion about possible optional equipment. Chris was able to secure the car I wanted and had it at the dealership within a couple of days. So if you are looking to purchase a Honda in the RTP region with minimal stress, contact Henry Meador (through internet sales via Edmunds) to get a good price and request Christopher Kenney as your sales person!
cktaylor
Feb 22, 2012
I was very overly satisfied with the service and support I received from Chris. We arrived 30 minutes prior to closing on a Saturday for what I imagined would be a quick visit; however I ended up keeping Chris there very late. He was very accomodating and never rushed our visit. I ended up purchasing a vehicle but it was never due to any pressure and I appreciate that. I enjoyed my experience and will return to Cary Autopark when I need another vehicle.
dariuspaolo75
Feb 22, 2012
JAE KIM HAS BEEN A VERY GOOD SALES MAN ,FAST EFFICIENT,HONEST...I WILL DEFINITELY RECOMMEND THIS DEALERSHIP,THOUGH I HOPE THEY HAVE MORE COLORS OF CAR IN THE LOT,AND OTHER CAR OPTIONS..
mandar.ballal
Feb 22, 2012
service was vary good. found him friendly's as well as cooperative. Explained me all the possible options. told me about all the offer. tried to give proper description.
Stfadhil
Feb 21, 2012
Best customer service. He held his patience throughout the sales and was very curious and helpful in providing the best customer service and support associated with selling the perfect car at a great deal
hondapoppe
Feb 21, 2012
Christopher was great at explaining all the steps and what the process was in buying a car. He was friendly and courteous to me all five hours I was there. I highly recommend him.
1stmatetoo
Feb 21, 2012
I had an excellent experience with Erik from the 1st time I spoke to him on the telephone. When my husband arrived at the dealership, Eric was ready for us and greeted us in the showroom. When you say no games, no gimmicks or hassles you aren't kidding because we didn't experience any of that! Erik was very professional and knowledgeable. I told him our price and he came back the 1st time almost matching it. No games whatsoever and that is exactly what we wanted. I really can't say enough good things about our experience yesterday. Erik provided excellent customer service and we would definitely refer friends and family to him and to your dealership! Erik needs to train all your salespeople! Not that they aren't all good, but, he is the one we were lucky enough to deal with and he was overall great! Please keep your no games, gimmicks or hassles and also do what you can to keep Erik! I will be back there for my next Honda, if I ever need another one. Erik and Jay Tejani had us happy and on our way in record time! We so appreciated the wonderful service! Thank you so much!Kathy Kenny
aliciaortega
Feb 21, 2012
Jose and the other employees treated us farely in every aspect of our car buying experience. They were very kind, informative, and helpful in our search for a new car.
gvachino
Feb 21, 2012
Craig was an exceptional salesperson. He was very friendly, helpful, informative, and patient. He went out of his way to make sure our car buying experience was a pleasant one. I would certainly recommend him to other potential buyers! Thanks Craig!
tross42
Feb 21, 2012
Jon was friendly, helpful and very patient (for us the most important trait in a salesman) as we were trying to decide on the car we wanted. When it came time to negotiate he did not rush us to make a decision and helped us to come to a price that we were very happy with.I would definitely recommend Jon and AutoPark Honda.
ekenny
Feb 21, 2012
We had a very good buying experience. Eric Lutz, our salesperson, was very good at recognizing that we were Car Buyers that didn't want to play games. We received a very fair price without all of the back and forth that you usually get when buying a car. The Finance Mgr, Jay,also provided exceptional service.
hyeonyu
Feb 20, 2012
Peter and Autopart Honda dealership team did a wonderful job giving me pertinent information with great price of a new pilot. I and my wife were very satisfied with his kind and thoughtful help not only for purchasing a new car but trading in my old car. Peter also helped me set up important functions in the new pilot. I will definitely recommend your team to my friends and coworkers. Again, thanks Peter, I will mail your thumbdrive to you as soon as possible. THANKS.
jaekim
Feb 20, 2012
Jae Kim was absolutely great to work with. He listened very well to what I was looking for and did his best to find the perfect match. He was very transparent when answering my questions and he was also very knowledgeable. I was at the dealership quite late and never did he once seem like he wanted to get away. He made sure i was happy with everything and that we had all the bases covered. I picked up the car the next day and it was ready earlier than expected. Again Jae Kim was very focused on making sure everything went very well and that i was very happy. I would highly recommend Jae to everyone.
djhatcher
Feb 17, 2012
I've purchased two cars from Autopark Honda - specifically from Don Hillenbrand - I'll likely buy the next one from him as well...I found Don to be friendly, professional and a "straight shooter"...working with him was not at all frustrating like it can be with other dealers.thanks,David Hatcher
MANAR
Feb 17, 2012
I DO NOT THINK THEY GIVE ME A GOOD PRICE FOR MY CAR. I BOUGHT TWO CARS IN THE SAME TIME AND I GOT ONLY $2000 FROM THE ORIGNAL PRICE.
civic2012
Feb 16, 2012
I am pleased to recommend AutoPark Honda, and, in particular, DeWayne Noble (sales consultant) and Carl Sayler (manager), as a dealership of integrity and actually committed to customer satisfaction. I encountered a seemingly insurmountable problem with my new car: while I loved the car, I found that it was incompatible with my body type (petite), resulting in significant discomfort. DeWayne and Carl worked with me and found a perfect solution, going beyond what I would ever have expected. I recommend AutoPark Honda and these individuals without reservation.
Caledonian
Feb 15, 2012
Our sales person, Jon Choi, was a good listener, extremely helpful, and immediately understood how important it was to make the process prompt and efficient. I would not hesitate to recommend him to a fiend looking for a painless experience when seeking a new vehicle.
zandtj69
Feb 14, 2012
It was fun to talk to Craig. It was really fun to work with him through the offer, counter, re-counter, re-re-counter process. He was patient with me and really made me feel as though my business was important and valued. Craig was much more friendly and sociable than some of the other salesmen I met at other dealerships during the looking process. Thanks again! My wife loves the new car, and I'm sure the baby will too when he comes into the world in a few weeks. -Mr. Johnson
ghumbert
Feb 14, 2012
this is my second time using this dealership and even though the first time was with a sales person I would never recommend, the dealership as a whole provided a satisfying experience both time. I am very perticular about the sales pitch and get easily offended as I do a lot of research and am very much in tune with what they can provide/leverage during a sale or lease. This last sales person (Christopher Kenney) was great and provided me with my first good lease experience (I have dealt with a great number of sales person over the last 20 years). The first offer was what I expected the dealership to offer based on current similar lease specials obtains through online sites (this had never been the case before, as the number were always grossly inflated)). I came back with the number I thought they should be able to offer and it was accepted, all within a short amount of time. If you go to this dealership, make sure you ask for Christopher Kenney.
ash88
Feb 14, 2012
My experience was great! I got such an amazing deal and Mark was so helpful and great to work with! I have never leased a car before and wasn't sure what to expect but all my questions (there were alot) were answered and definatley made me feel confindent in my decision to lease my new honda civic which I love!! Thank you!
ambrown.ak
Feb 13, 2012
Ali stayed well after his duty day was over to help us finish up our search. Genuine people person. Very knowledgable, and always willing to find answers. Several extra packages were introduced and explained to us as additional purchases but never pushed upon us.
jleeper
Feb 13, 2012
Ali is a young sales rep that breaks the conventional sales stereotype. He quickly understood my needs and with very little direction found the right vehicle at the right price. He has a sense of humor and is a great personality. I predict that he will have a bright sales future ahead of him.
tclewell
Feb 12, 2012
Our 2012 CRV is the second car we purchased from Rick Sider in the last year. (2011 Accord purchased in August of 2011). We had excellent service from Rick on both occasions. It was a pleasure purchasing vehicles from him.
pam cross
Feb 11, 2012
Mr. Nachsin is well-groomed, well-spoken, mannerly and professional. He connects with people and conveys a feeling that he cares about them as human beings.Working with the other gentleman who checked us out was not pleasant. We had to say "no" to extended warranties 3 times and then he still pushed. It was uncomfortable and annoying, not a good way to send a customer home. Fortunately, Mr. Nachsin came to say goodbye....a real save to the experience.
Monikal
Feb 9, 2012
I just made my first Honda purchase. I have always been a Ford owner. My experience from start to finish in purchasing my new Honda could not have been better.
RHEDRICK`
Feb 8, 2012
JAMES WAS A VERY FRIENDLY SALES PERSON. MY WIFE HAD BEEN IN BERFORE AND LOOKED AT THE CAR BY HERSELF. WHEN THE BOTH OF US SHOWED UP TO DO THE PAPERWORK, HE HAD THE CAR AND PAPERWORK ALL TOGETHER. WE WERE IN AND OUT IN A LITTLE OVER AN HOUR. HE HAS MADE CONTACT BACK WITH US TO SEE HOW WE ARE DOING WITH THE CAR. I WOULD GO BACK TO THE DEALERSHIP FOR MY NEXT VEHICLE PURCHASE.
Jim Pressley (James S.)
Feb 7, 2012
Ale was one of the best auto salesman we have ever encountered. He was first of all extremely friendly. He was also very courtous, thoughtful and helpful. He was knowledgable about the products and explained much to us about the car we bought. He also was willing to answer our question simply and to the point. He approached us and the sale as to please us and did not like many salespersons try to convince us to buy a certain car. This is the 22nd car we have bought over our lifetime and we have never had such a pleasant experience. This gentelman will go places. He has the personality, determination to do things right, the willingness to please the customer rather than self, and is very intellegent so he can learn the products he deals with, how to communicate to the customer and understand the desire-wishes of the customer. My wife and I will always remember Ali in a very fond way and wish for him the best. The business manager John (I am sorry but I can't remember his last name)was also a pleasure to work with. He was very good and extremely efficent in getting our paperwork done and explained in languiage we could easily understand all that he presented us with. He also made several suggestions about different thing that we inquired about related to the financial arragements as well as where we can go when we have a need such as repairs etc. The dealership overall is also most pleasant to be in. One feels comfortable in it. It is unusually clean and staffed with very nice support people especially the receptionist.Thanks for a wonderful experience. When we are ready to trade again, we will certainly go back to Autopark Honda.Jim and Frances Pressley
madcoat
Feb 7, 2012
I want to personally THANK YOU and your incredible team of experts at AutoPark Honda. From the moment I stepped onto your showroom, the warm, professional, and courteous customer service I received was top notch. You guys are GREAT. Also, I would personally like to thank Christopher Kenney for being a true professional. He knew every detail about the new Honda CR-V that I was interested in purchasing. He also went above and beyond to get me to the price range I wanted. (THANK YOU CHRIS). Again, I TRULY APPRECIATE ALL YOU AND YOUR STAFF DO. I will definitely recommend AutoPark Honda to my family, friends, and co-workers. From and old military guy, I SALUTE YOU AND YOUR STAFF.
AlisonBH
Feb 7, 2012
We had the pleasure of working with Charlie Bruce when purchasing our new 2012 CRV! Charlie was very helpful and easy to work with. Charlie also took the initiative to set up my phone with the bluetooth in the car before we drove off the lot. This was a small thing, but something I really appreciated! Charlie is a very nice guy and he made the car purhcasing experience very easy. This is the second car we have purchased from Cary Auto Park and would definitely recommend this dealership and Charlie to anyone.
sezzell
Feb 6, 2012
Great and painless experience. Love my new car!! Craig was very helpful and explained the benefits for both new and used cars but put no pressure at all.
rcupit
Feb 6, 2012
Erik Lutz helped us to get out of a bad situation with a used Honda that we purchased. Although there is a gap in the pricing we would have been out of the money to get the used vehicle fixed. I am very satisfied with Erik Lutz and the help that he provided.
laurie789
Feb 4, 2012
Mr. Rose was a gentleman, calm and friendly and we really enjoyed working with him. I would recommend that you seek him out for purchasing a new car.
eever45
Feb 4, 2012
We had a terrific experience with Erik Lutz at AutoPark Honda. We first came in late one night on the way to dinner after getting a sitter for the kids. We told him about our tight timeline and he squeezed in a very efficient tour of the Odyssey and a quick test drive. We were sold on the car, now just needed to get the price we wanted. I told him that I didn't want to go back and forth with negotiations and he shot me a very good price that we accepted. He was very honest and straightforward with us and there wasn't any bull that we had to deal with. We would recommend anyone to work with Erik to get a no nonsense car buying experience.Thanks,Ryan and Kelley Evenson
gregmonte
Feb 3, 2012
Charlie did a great job with the sales and explaining the options on the CR-V. I would recommend that if you are in the market for a Honda you see Charlie at Auto Park Honda. Thanks Charlie.
tdezern
Feb 2, 2012
Damion was very very helpful. I never felt pressured in any way. He work very hard to get me the financing to meet my needs. He had everything ready for me when I got there to make the process as smooth as possible. Thanks Damion for the great buying experience...
kelbelnj
Feb 1, 2012
Allen got me exactly the deal I was looking for on the car I wanted. He gave me fantastic customer service. This is the fastest, most efficient experience I have ever had obtaining a vehicle.
brfull
Feb 1, 2012
Christopher Kenney was wonderful to work with - knowledgeable, personable, professional. Buying a vehicle has, in the past, been an unpleasant experience for me but Christopher made the entire process pleasant and stress-free. My family and I love our new CRV and are very pleased with the purchase and the entire experience! I highly recommend contacting Christopher at Auto Park Honda.
rmshill
Feb 1, 2012
We were thrilled to find Charlie Bruce to purchase our Honda Odyssey from. He is very knowledgeable about Honda's and is very customer focused. We love our new Honda!
maui1107
Feb 1, 2012
We stopped at AutoPark Honda severla months ago looking at the Crosstour. Charlie Bruce came out, introduced himself and proceeded to open a Crosstour for us. We chatted for a few minutes then then left. I dropped Charlie an email later detailaing exactly what we were looking for -- model, color and equipment. I dropped CHarlie a note telling him that we found the car we wanted but might be interested in a van. I had a very good offer from another dealer (who was bugging me with five emails a day) but thought since I was in Cary for the morning that it could not hurt to see what Charlie might be able to do. We talked, looked at an Odyssey, he worked up a price that was very good but not on the vehicle I really wanted (a Touring). He worked up a new number, spoke to his amnager, made a call to find what I wnated and came back with the deal - saving me more than $900. No hard sell and no repeated visits from the people above him. They could not get the dealer exchange completed as quickly as he hoped, asking if I could come back in the morning to complete everything while throwing in two oil changes for my inconvience. Returning in the AM, he had the finance manager there, nearly all the paperwork ready for discussion and signature -- and I was gone in 90 minutes.Charlie and the AutoPark team were exceptional in any and every regard. The deal was great with none of the usual pressure. he knew what he had to do to get my business and brought in a winning price.I higly recommend asking for Charlie. You will not be disappointed. He is a consumate professional, knows nothing only his hard product but how to listen.
wdgram
Jan 31, 2012
My experience at Autopark Honda was a wonderful experience because of the no quit attitude demonstrated by their employees. Our sales associate did a excellent job of listening to our needs and finding a way to balance those needs with the needs of the dealership. Mr. Kenney diligently searched for a specific automobile(s) in the Autopark Honda network that fit the color, price and availability requirements dictated by my families needs. Without pushy tactics or pretentious statements, Mr. Kenney worked to keep the customer happy with in the parameters set by the financials of the dealership. I fully appreciated this type of sales approach, because I felt the associate was always on my side.
matt0212
Jan 31, 2012
I recently visited the Auto Park Honda in Cary, NC to just look at a few of their models. I was immediately met with Ali Akkan who took the time to show myself all the different models they had to offer. I informed him of the must haves of my new vehicle and he showed me the Honda Accord Special Edition. It was exactly what I had been looking for. I orginally wasnt planning on buying the vehicle for atleast another month. Mr. Akkan understood and said hed keep in touch. Throughout the next month we exchanged emails several times. I have never been so impressed with a sales associate in the timely fashion and accuracy of all the answers to my questions. It was not long till Mr. Akkan and I had reached a price and before I knew it I was buying the very same Honda Accord he first showed me. I honestly know that if it wasnt for Mr. Akkan I would not have bought this vehicle and therefore not be as pleased as I am today. The whole process was low stress and low pressure. Mr. Akkan took a dreaded situation and turned every aspect of the car hunt enjoyable. He sat through the whole process and clearly explained in detail everything form I was signing and all the details outlined in the agreement. I would also strongly recommend Mr. Lugi Galeazzi of the finance department. Like Mr. Akkan he too sat down with me and closely reviewed all terms of the aggreement. He explained to me all the warranties and plans offered by honda and the pros and cons of each. He tailored every aspect of my warranty to my personality. I have always dreaded the car buying process, but because of the two fine gentlemen I can not wait to return to the dealership to start the process again. I strongly recommend that anyone looking at cars to visit the dealership and ask for Mr. Akkan or Mr. Galeazzi and rest assured youll be in good hands.
ggj1060
Jan 30, 2012
Jon was such a friendly & outstanding salesman. He made me feel very comfortable in doing business with him. Will definitely recommend him to people I know in the market to purchase a Honda.
hondacivic1212
Jan 30, 2012
Jon Choi facilitated the lease of a new Honda Civic and we couldn't be happier! He was honest, fair and a pleasure to have helping us make such a major decision-thanks Jon!
rosygoode
Jan 29, 2012
The "great" rating was given by me mostly because of the excellent service I received from Charlie Bruce. This is the fourth Honda I have bought from Charlie and I continue to return because he is knowledgeable about Hondas, he is not "pushy" and is just so personable! Also, the finance person, Johanna, was very nice and efficient. It was a good experience during my entire time there.
nadinerenee
Jan 28, 2012
I was in the need for a new car and really did not know what I was going to look for on this particular day. I knew my mother had bought 2 different cars out of the auto park so I figured I would start here. The experience was 2nd to none. Christopher Kenny made me feel so comfortable he could have sold girl scout cookies to me that day. The experience was honest, informational, in my best interest and affordable. I have had 4 different cars in my lifetime and no dealer treated me like Christopher did. One came close but Christopher at Honda auto park was great and I am refering my friends to him because I know without a doubt they will get the same Great treatment.
kevin walsh
Jan 28, 2012
I was very pleased with the all around way I was treated from start to finish of purchasing my new Honda Accord. Everything moved quickly and I did not have to spend a half day or full day trying to arrive at a price that worked for me (and them). Charlie Bruce was my sales person, easy going and determined to make this a good experience for me. He did everything he could to accomdate me. Charlie was a pleasure to deal with and I'm sure I will be working with him in the future on another purchase. Thank you Honda Auto Park, my first Honda and I love it.Kevin from Raleigh.
kelsplats
Jan 27, 2012
My wife and I were looking for a nice mini-van. We had researched many different companies and we like the choices at Auto Park Honda. The sales agent (Erik Lutz) showed us exactly what we were looking for and did not hassle or overwhelm us. we felt very respected and bought a new Odyssey. Jay in the finance dept. was great as well, he did not push any thing on us just explained the options. Overall we were very pleased with our new pruchase. Thank You Auto Park Honda, Keith and Ashley Lewis
kristinl
Jan 27, 2012
Erik was so great to work with. He had everything ready for me and made the purchase so easy! He gave a great demo of the Odyssey too!
janiceopatha8
Jan 26, 2012
I can't emphasized how grateful I am with the work that Jay and Jon did for me and my husband. We were looking for a car that will do great in gas and won't burn our wallets, and both of these wonderful guys found it. We went to many dealerships around the area and dealt with a lot of sales person and just felt wrong and pressured.I really had a pleasant experience with this dealership and I will recommend them to anybody in a heartbeat.They have their own superb banks who can work with you regardless of your financial situation and gives you a very reasonable interest rate.Again, thank you so much Jay and Jon for all of your help. We will definitely be back.Sincerely,Janicesatisfied customer
Jangeun Jun
Jan 26, 2012
We talked with Mr. Choi for about an hour today. Very nice and kind. His explanation was very detailed and helpful. I would definitely recommend other people to go see Mr. Choi.
bangrilla
Jan 9, 2012
Both Erik and Ali made my experience very pleasent. They took the time to review the car with us before and after purchase. They were not over bearing at all and work very close to us to get the deal done. I will highly recommend others to them. You should be proud of employees like them.
vincenza martin
Jan 9, 2012
I find Honda of Cary NC a most pleasant atmosphere each time I have been there. (Love your whipped coffee). The salesman who conducted my lease return Erik Lutz was efficient, friendly, and worked tirelessly to get me another fair lease price on my new Civic 2012. I will definitely recommend your Honda dealership to other's.Thank you,V. Martin (Jenna)
PCHOWARD
Jan 8, 2012
When I stopped at Leith Honda I was just in the "shopping around" mode. Having been a Nissan person for many years I wanted to compare cars before I made a final decision. I did own a Honda Civic Hatchback back in 1978 which I kept for 9 years. It was an excellent car and served me well. In 1987 I bought my first Nissan and have been with them ever since. The only other experience with Honda was last summer when I drove my brother's 2010 Accord and was very comfortable with it. I was very pleased with Christopher's handling of the sale. He listened, was not pushy but asked the right questions. The negotiation was painless and I was made to feel that I got what I asked for. The paperwork and terms were explained and handled without complication. Overall it was a great experience and I would not hesitate to recommend Christoper to others. I am hoping that future dealings through your service department will also be as good.
Barry Schneider
Jan 6, 2012
Don Hillenbrand was very professional. Knew the products. No cheap sales tricks. Much better experience than at the prior dealership I visited. Would buy another car here - if I was dealing with Don.
mcgannmi
Jan 6, 2012
Ali was very professional and worked very hard to meet my needs. I was impressed at his follow up and responsiveness to all my during the process. He made the process very simple and painless. I appreciated his work.
cautero1020
Jan 4, 2012
I was treated with dignity and respect from the moment I walked into the dealership. All my questions were answered to full expectation. I would certainly recommend this dealership to my friends and relatives.
DenisTWhite
Jan 4, 2012
This is the second time I purchased a Honda Pilot with Don's help. We worked together on a deal 7 years ago. I feel that I have been a good customer of Auto Park Honda having purchased three vehicles and had them all serviced at APH. Don has contributed significantly to my customer satisfaction.Thanks,Denis White
yota21
Jan 3, 2012
Christopher Kenney, he helped me and he did really nice service.I came from South Korea. So, my english is poor, but he always listen very carefully my speaking.Moreover, his pronunciation is very good for me and he always speak very carefully and slowly for me.He is great dealer.Price also very very nice. If I need more new car, I will deal with Christopher Kenney again because I can not find very very good dealer like him.
geocox
Jan 3, 2012
Don Hillenbrand is a joy to work with. He is very attentive, is honest in his assessment of the type of vehicle we need, and never pressures us into making a descision. We have leased a half dozen cars from Don in the past decade, and will continue to come to him for our family's future car purchases/leases. We love Don and Autopark Honda!
samirsajid
Jan 2, 2012
The product is great so they don't really have to work hard to sell it. It is the way they made me feel welcome and worked with me till late hours to work out a deal which was mutually acceptable. No frills or thrills just giving me the rate which I merited and add-ons which augment the value and give a sense of security against theft and accidental damage like the simoniz treatment to protect paintwork against acid rain and bird droppings, and the tire and rim repair and replacement assurance for accidental pothole damage and antitheft door/body coded etchings for satellite tracking.
twrmkdad
Jan 2, 2012
We returned to the Honda dealership where we bought our 2004 Honda CRV. We enjoyed that vehicle for over 7 years and wanted to "down-size" to a smaller sedan. The Civic sedan was the choice. Charlie Bruce met us as we arrived and was VERY helpful and friendly to us. He did not badger us or press us into anything we didn't want. He courteously answered all our questions, and was thoroughly knowledgeable about the vehicles.Frankly, it was Charlie's style of salesmanship that sealed the deal for us. We felt comfortable with him at all times, and would recommend him to anyone looking for a new Honda.
ECUPirate08
Jan 1, 2012
This dealership and the people are willing to do what it takes to make their customers happy. They gave me fair value for my previous car and gave me an even better deal on my monthly payments for a new car. Salesmen are really nice and are very personable. This is the 2nd time I've bought from this dealer and will continue to do so if I continue to own a Honda.
3garciaspublic
Jan 1, 2012
Ghassan worked with management to get us a great deal on a new civic. Thanks to Ghassan, we enjoyed our experience at autopark honda in cary. He is knowledgeable and friendly. He was very polite and never pushy. I highly recommend him to anyone who is in the market for a vehicle. He demonstrated the features of the vehicle and taught us how to use them. He answered all our questions.
jwebber24
Dec 30, 2011
I had a wonderful experience working with Carl and Damion and they are the reason we worked with Auto Park Honda. We searched other Honda dealers, and other car companies, but it was the overall experience we had with them that made it a pressure-free, enjoyable first time car-buying experience. Both were professional and took the time and patience to show me what the vehicle had to offer, and really listened to what I needed to fit MY life. I would recommend both to future car buyers.My only problem with the experience was in finance with Vinnie, which I understand has an open disclosure policy to make sure all buyers are aware of all car options, however, I felt like even when we said we weren't interested in an extra package, it was pushed again on us, and this was the only time at the dealer I felt like I was being pressured, and with a salesman that wasn't listening to me and my needs (in which case I said multiple times I could not afford additional packages). This tainted my experience somewhat, particularly at the end when we were finished in finance and about to go to my new car, and the fiance manager rushed out and told me rudely that I did not give him the check (being a first time car buyer I didn't know when, or to whom, I should hand my check over to). He could have joked about it, but instead his tone and comment made it seem like it was "my fault" that the check was not handed over to him (even though he was the one who forgot to ask).
shnilesh
Dec 29, 2011
Great people to do business with. Very professional and customer focused dealership.I had a very pleasant experience while buying my new 2012 Honda CR-V.Christopher really helped get a nice deal on the car.Definitely recommend this to friends.
Theelblue
Dec 28, 2011
This was my second new Odyssey purchase with Don Hillenbrand. I remembered Don from our last experience 5 years ago and asked to work with him again. He is always courteous and knowledgable and direct but without any pushy or forceful sales tactics. He kept us informed while we waited awhile for delivery because the dealership was so busy. He made negotiation for the car and our trade-in straightforward and an easy process. I would definitely recommend Don to others considering a new Honda purchase.
algenzlinger
Dec 28, 2011
Christopher paid close attention to our needs and worked with us to close on a deal quickly. We appreciated that he did not give us any lame sales lines or play any games.
rogazilla
Dec 28, 2011
We had a great experience with Charlie Bruce as our sales person. We started just wanting to explore our options and to check out different cars one morning. Charlie was very easy going and showed us the 2 cars that we are interested. After test drive, we were ready for the pressure but to our surprise, there were none. Charlie was very understanding the fact that we were just trying to figure out our options. Gave us his card and promised us that he would not call or email us to bother us unless we want him to.We thought he was just saying that and to our surprise that he did not try to pressure and call/email us like he had promised.Once we have decided to purchase the car, we went back to Charlie and his experience makes the tedious paper work process a easy process and we had a great time buying a car. Much different from what we were expecting.
szhang
Dec 28, 2011
Had a fantastic experience buying a new 2012 Honda Fit here. The salesman I worked with was very respectful and attentive. He had no hesitation forwarding our price requests to the managers and did not pressure us for a buy. For the car I purchased, there was little haggling that could be done, so the next important thing is obviously customer service, and this place hit it perfectly. Zero buyer's remorse.
cbentley829
Dec 27, 2011
Ghassan Lebbos was very polite and honest. Our car buying experience spanned over several days and Ghassan was always available and attentive. He answered all my questions. He made a usually stressful experience as pleasant as possible.
pjmay04
Dec 25, 2011
I am a Honda car lover. Had a 2000 Accord that I was the only owner of, but it was time for it to go after 11 years. It wasn't so easy to get in & out of after 2 separate back surgeries so having something "higher" so that I didn't have to squat to get in was important. Than to have a sun roof & navi system. I did a lot of research looking at all of the crossover SUV's on the market & came out to the dealer late on a Tuesday night to just get a "feel" of the car & loved it! I preferred the EX version over the EX-L because I despise leather seats; not fun to get in them w/ our NC summers! I asked Christopher on the first night if it was possible to have the navi system put in the EX & he said yes, so my top 3 things were a go. I told Christopher right up front I am a take my time kind of person, not a drive off the lot the same day, and he just asked if he could have my contact info and gave me his and said have a nice evening I hope to hear from you soon. I called the next day & said I wanted to drive it for a bit & the next day came out & took a 20 min test drive. After the test drive I told him to start working out the best deal with the navi system & give me a call, for my sister & her family were coming in from out of town for Christmas so I didn't have time to sit around.He called back about an hour later & gave me price that didn't include the navi, because it just wasn't available. This was a true bummer, for it was 1 of my top 3 things, but he went the extra mile & had 2 other options for me after calling around to see who could install an in-dash navi system. I of course was really disappointed so I told him that I needed to think about it & I would call back before close. I did, and because I was now going to have to have the navi system installed by someone other than Honda I wanted a lower price. He was with another customer & said he would get back to me. He sent me an email late so I knew that he had removed the car from the lot and was still on it but would need to talk to his sales manager in the morning and would give me a call than. With a little compromise we had an agreeable price within 10 minutes & I walked away with a GREAT deal on my 2011 CRV & an all around GREAT customer service experience.Just when I thought everything was going to be done, my step mom tells me that if we could get a fair price on my Dad's car who had just passed away 3 weeks earlier, I could use that towards my trade in, so I put a new spin on a deal that we already had settled and it didn't even phase him. My Dad had a special ordered 2009 Dodge Challenger, which after the men spent some time looking over, and dealing with a very emotional decision of getting rid of a car that meant the world to my Dad, they gave me a what my step mom and I would deem as a fair trade. Vinnie, the finance guy, even helped my step mom with forms to get a refund on the extended warranty he had purchased, which was something he didn't have to do.We were in a bit of a rush to get to the Hurricanes game, for my sister had come into town with her family so we didn't have to do Christmas alone. Christopher was really cool and he told me to just come back on Monday and he would help me with any questions I had about the car, and I can tell you after 1 day there is going to be plenty!If you are a single woman who despise car shopping so much that you usually send a man to do it for you are take 1 with you, I can tell you if you ask for Christopher and lay out your expectations up front, he will listen and not walk all over you! This is the first car in 42 years I bought all by myself. I went with a man and ended up telling him I could put my big girl pants on and do it all on my own, and walked away thinking I got a GREAT deal and had a GREAT experience.
abhton
Dec 23, 2011
Jae was very patient with us even though he knew we were looking at other cars. He made sure we understood things thoroughly before signing things.
Wes Murray
Dec 21, 2011
My name is Wes Murray and I bought a new Honda Civic from Miles Matt.The first contact I had with Miles was by phone and from that first call Miles answered all my questions and got me the best price available.When I decided to purchase the car I filled out a credit app. online and Miles had the paper work complete when we arrived at the dealership.He when over all the paper work in a friendly efficient meaner and told us about the features of the car. Miles is a great guy and an asset to Auto Park Honda.BEST CAR BUYING EXPERIENCE I'VE EVER HAD.Thanks Miles for an awesome car buying experience.Sincerely Wes MurrayMerry Chirstmas
lenileon
Dec 21, 2011
I will definitely recommend and lease or purchase again from Auto Park Honda in Cary, NC. Rick Sider was my sales agent and he was the first person I dealt with when I contacted Auto Park Honda over the telephone on 12/18/11. I felt so comfortable speaking with him and he was very welcoming. I told him what I was interested in (2012 Honda Odyssey Ex-L Lease).Our transaction went very smooth , he never went back and forth with different prices which is what everyone dreads about car dealers. He was pleasant, never to pushy and honest as to what he could offer me. Thank you Rick Sider, I hope to see you in 3 Yrs. !!!!! Orestes & Leni L. :)
imcruisin1
Dec 21, 2011
My experience with Auto Park Honda was WONDERFUL! My salesperson, Damion Burtis, went above and beyond to make sure that I was well taken care of! I would recommend him to all of my friends!
ncfred
Dec 20, 2011
Damion was professional, courteous and straightforward. I'd recommend that you deal with him if you are looking to purchase a new Honda. We'll be back again!
Arza
Dec 17, 2011
Over all great experience to work with this dealership. Could not get a better quote than what they offered for and also a good APR. Excellent experience to work with Ghassan, was very patient and completely understand my requirements about the car. He helped me to get the particular color for the car which I couldn't find anywhere in the state.Over all great experience and I would recommend to check out, quotes at this place before you make decisions to buy a car.
ppetree
Dec 16, 2011
Auto park gave me a fair price on the new car and reasonable value on my trade-in with no hassle or game playing. Throughout the process, I felt that the sales staff were being open and honest with me, a rare quality for a car dealership.I liked the fact that Auto Park has a policy of having the owner ride along when a sales rep is test driving a car to be traded-in without the owner having to pitch a fit to ride along. I was once unfortunate enough to do business with a dealership whose sales rep drove my trade in alone and didn't return my keys until after I had signed a purchase contract. I later learned that that dealership was known for less than ethical business practices. Even if Auto Park has this policy to protect against unfounded claims that a sales rep damaged a car, I see the policy as evidence that Auto Park acts in good faith in its dealings with customers.
joanl
Dec 15, 2011
Because everything that they promised over the phone they kept their words from the price of the car to my trade. There were no surprises when I got to the dealership. Very friendly and professional customer services who went upon and beyond the cause of duty. Definitely will recommend Cary AutoMall to family and friends!
1husband
Dec 15, 2011
Charlie was very professional and courteous. He took the time to speak with us and never pressured us into anything. He answered our phone calls when we reached out for him and called us back promptly when we received his voice mail. The only thing I wished he had done before we purchased the vehicle was show us more of the features, however in all fairness we did not ask to be shown. We are as much to blame.
kbross25
Dec 13, 2011
My car was totaled so I had no choice in purchasing another one. There is this myth out there that car sales people are extremely pushy and buying a car is difficult. However, from the moment I walked into Auto Park Honda and met Mark, then Jae, my fears were removed and the entire process was smooth and extremely easy. Most of all, I appreciated their patience and honesty. If you need a car, got to Auto Park Honda and that team will make it a great buying experience!
mcastro1119
Dec 11, 2011
My husband and I went in to try out a newer model of the Hona CRV seeing as we were so pleased with our 2005 CRV. The 2011 CRV had all the bells and whistles that we were looking for. Christopher was very helpful in answering all our questions and got us the price we were looking for. We left the dealership feeling like we were treated professionally and would definitly use them again in the future.
juliemock
Dec 8, 2011
Rick Siler has sold many vehicles to our family. He is always friendly and extremely patient. He follows up when he says he will and always does his best to work within our budget. He always remembers what we have asked for and what's important to us. His service is flawless!!!!!!!!!
suath02
Dec 6, 2011
Ghassan Lebbos did an outstanding job because he was very attentive and friendly. He helped out in answering all our questions and took his time to explain the advantages of the honda. He never made any nasty remark, instead kept us interested in buying. He sparked conversation and we were never bored waiting for all the paperwork and documents to be ready. He is a great dealer and definitely enjoyed doing business with him.
moxiedog
Dec 3, 2011
Don Hillenbrand is a pleasure to work with - very knowledgeable and professional. This is the third car I've purchased from Don and highly recommend Don and AutoPark Honda.
Marilena
Nov 30, 2011
Rick helped me through the lease process with professionalism.I will definitely ask for Rick the next time I need a new lease. I was interested in getting a loan to buy my previous Honda and Rick was helpfulin explaining the benefits in getting into a new lease.
miguelangelcabrera
Nov 29, 2011
I had a very pleasant experience on my recent purchace at Auto Park Honda in Cay. Ghassan Lebbos was the Sales Consultant that helped me. Ghassan was friendly and pleasant to work with. He worked very hard to get me the price and car I was looking for. While working with Ghassan I did not feel preassured to make a decision I was not confortable with. He was very knowledgeble about the cars he was showing me. The showroom has refreshements and snacks that are offered to customers. I enjoyed the refreshments while there and thought that was a nice touch. Overall I had a nice experience. I would recomend Ghassan and the Auto Park Honda dealer to someone.
griffinpal
Nov 23, 2011
Chris Kenney was very personable and very knowledgeable about the vehicle we wanted. He was respectful of us as buyers and went the extra mile by showing us cars late in the evening on a 20 degree night. He helped us with finding the right car at the right price.
fhhartford
Nov 22, 2011
Our recent experience at Auto Park Honda was an excellent one. Our salesman Peter Gazzard was friendly and very courteous from start to closing and beyond. He let us set the pace and was not aggressive in any way. Out of the many different cars and dealerships I have dealt with over my 61 years this one was one of the best experiences I've had.
karafleshman
Nov 21, 2011
Malik was efficient, courteous and very easy to work with on the purchase of my new car. He has a great knowledge of the cars he sells. I highly recommend asking for him should you visit Autopark Honda.
Mendip
Nov 21, 2011
We recieved wonderful service from our sales rep. Mr.Bruce he was honest, friendly and very thorough throught the entire experience. He sounded more like a sales person whom really wanted to meet our needs and less like a sales rep. trying to make the sale to recieve his profits. I would def. recommend Charlie Bruce as the go to person if you are interested in a new purchase at Cary Hond Auto Park.
kimn919
Nov 15, 2011
I came into Auto Park Honda to look at the highly rated Honda CR-V and Ghassan was right there. He was very helpful as we went on two test drives and negotiated the price of my new purchase.I am happy and thankful to Ghassan for his help.
Kristenrb
Nov 13, 2011
Very informative and friendly service! Would recommend to anyone who is interested in purchasing a new car. There was no pressure to buy and I got the exact car I was looking for.
kantor
Nov 13, 2011
Ali is amaizing guy. He is extremely friendly, intellegent and competent.It being an extremely pleasant experience working with him. I really appreciate his input on my decision to buy a car from Honda Autopark
Herosian
Nov 12, 2011
Rick Sider was wonderful!! Very thorough. The process did not take long. He was very knowledgable, courtious and delightful. Next car we buy will be from him. Love our CR-v. Second one we've owned!!!
vdjordan2
Nov 8, 2011
This is the third Honda Odyssey I have purchased from Auto Park Honda and I can tell you with each experience it get's better. I'm not pleased with some of the modifications that Honda made to the Odyssey, but that is not Auto Park Honda's fault.I feel that they did a great job trying to work around the modifications to make a sale and keep a customer.
syuret
Nov 8, 2011
I would like to thank to Autopark Honda for being very professional and very special thanks to Ricardo Morales for being very honest and helpfull to understand what I am buying. I left Honda Autopark with a great pleassure and would like to bring our new car for service to there.Best regards,Sena yuret
yidongxia
Nov 2, 2011
Mr. Dewayne Noble is very nice, humorous, helpful, and trusted! We had great experience with Mr. Dewayne Noble assisting us through the process. We would like to recommend more friends to Auto Park Honda in future.
epratt
Nov 1, 2011
This is the third new vehicle I have bought from AutoPark Honda and Mark Yingling. I have consistently found him to be honest and professional in his dealings, and focused on customer service. That is why I continue to go back to him for all my new vehicle purchases.
monadak
Oct 29, 2011
Rick Sider; the Sales representative was very well informed, ready to answer any type of question patiently and courteously. He helped me choose the best way to finance my new Accord.
tbird3417
Oct 20, 2011
This is our second experience with Autopark Honda and the reason we decided to come back. We were very pleased with our car purchasing experience back in 2009. We were greeted by Ali Akkan immediately upon arrival and was assisted every step of the way and were very impressed with his professionalism and knowledge of the Honda product we were shopping for. We will continue to refer friends and family to Autopark.
Sa0524
Sep 24, 2011
We went in looking to buy a 2011 LX Honda CR-V. I called earlier in the week to inquire about the 2012 CRV but because of the disaster in Japan they are delayed. They said they had several 2011's that I could look at. We set an appointment up for the weekend. During the week I got several other lower offers from other Honda Dealers. We brought in the price quote from Leith Honda. We talked to the salesperson and they said they would match the offer. After looking at the inventory list they said they didnt have any LX's in stock. They could get some more in the following weeks. We said we wanted to leave with the car today. Erik, our salesperson, said he wouldn't hold us hostage if they didn't have what we wanted. He found us a LX that just came off the truck and only had 3 miles on it and was still in the packaging. We ended up purchasing the car. Erik did several other things for us that went above and beyond what we expected. We got a great value for our trade in as well. This was suprising as well since I've heard that dealers can try to rip you off with trade in values. The only downside was the financing office trying to get us to buy extra coverage but I think you get that with any dealer. I would definitely recommend Honda Autopark to other people and Erik as a salesperson. We would definitely go back to him in the future if we needed a car. This was the first new car purchase for me and my husband as a young married couple and it turned out to be a very positive experience for us.
dinakaran
Sep 22, 2011
Allen Alston is a nice guy, talk nicely and presented the facts, no gimmicks. We all liked him because he did not give pressure which is what exactly what we wanted. Also he did demo the features of the vehicle and ofcourse we had a good laugh with his nice jokes.
jloquadman
Sep 12, 2011
The Odyssey is great, the wife is happy and these guys made it an easy process. Not a lot of games; pretty straightforward and competitive on price.
What’s more, Auto Park Honda of Cary has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Auto Park Honda. Check out the listings today to find the right car for yourself. Auto Park Honda is definitely the best place to buy used cars online.