Used Cars for Sale at Auto Showcase of Carol Stream in Carol Stream, IL

GTOcollector

Jun 3, 2014

The dealership posted a new vehicle for sale, but it had no photos. I inquired about the vehicle and was told that as soon as the photos were available they would be sent to me, and that the vehicle had not yet arrived at the dealership. The dealership did send the photos as promised a few days later. I appreciate the follow up.

teb: Phillies, Dallas and Red Sox fan

May 19, 2014

Dealt with Mr. Tom Freeman and he was extremely helpful, patient, sincere and quite laid back. Found the car, a 2004 red Jeep Grand Cherokee Laredo, with the ideal mileage and a most acceptable price. The price cordially supplied by Tom who worked with me to make it possible. He addressed all my concerns regarding some small things that I wanted "fixed" before inking an agreement. Tom did so graciously and professionally. I would recommend this dealership, in general, and Tom Freeman, in particular, if you are searching for a used car.

GerryBois

Apr 1, 2014

I bought many cars in the past but this purchase was a very good experience. After calling several dealers both local and several hundred miles away to inquiry about cars I saw on internet, either car not as advertised or was already sold. I saw clean low mileage Lexus at Auto Showcase in Carol Stream Il. and called Andy at the dealership. After I told him what I was looking for he told me the car was not sold and was in excellent condition. I told him I could not be there for couple of days, could he put courtesy hold on it until I came..he did and My wife and I went to see the car and less than 2 hours later we were driving it home. The car was exactly as advertised, Andy and staff treated us as if we were longtime customers and this was first time there. The setup guy even provided touch up paint and told us how to use it... just like buying new car. Very honest people to deal with and very professional and personal. I would do business with them again and my wife was pleased also...need I say more... happy wife ... thanks to Austin in finance and Andy that sold us the car.

ed u

Feb 27, 2014

Had a couple surprise problems (to both me and the dealership) come up immediately after buying a used vehicle and they were EXCELLENT in taking care of it even though they really didn't have to. As a former car salesman myself I know they could have screwed me but they didn't. They apologized, gave me a loaner car, and fixed some pretty expensive repairs. This is why you buy from a good dealership!!!

Matt

Feb 22, 2014

I purchased a 2006 Porsche Cayman from Auto Showcase in February 2014. The salesman (Mitch) was very helpful, providing any and all information I requested (pictures, carfax, inspection details, etc.). The entire purchase process went very smoothly....no hassles, no problems, no worries. The sales team was able to arranged for shipping to NYS from Illinois at a very reasonable rate. The car arrived at my home in perfect condition, looking and working just as described. I highly recommend Auto Showcase of Carol Stream...........I would gladly do repeat business..

JeepFreak

Dec 2, 2013

They did a great job at working out a deal with us and we were only there and hour and a half. My wife spent 6 hours buying a car from another dealership. Great customer service and a great range of vehicles for sale.

Margie

Jul 21, 2013

We purchased a one owner Lexus from Second Street Auto in Manchester, NH about a week & a half ago. We put a deposit down hoping to have available funds within a couple of days to purchase the vehicle as a cash deal, but unfortunately the funds didn't come through for almost two weeks!! The sales person (Jeff Wageling) was very accommodating in holding the car for us through the waiting process, and once we had cash in hand we sealed the deal within 15 minutes at Second Street Auto because our sales person had all of the paperwork ready to go, plus he made sure that our vehicle had been detailed, put a 20 day plate on it, and an inspection sticker. Jeff made sure that the entire buying process went as smoothly and as quickly as possible. Not to mention that he made sure that we got the vehicle at an extremely fair price. We love our new car, and will definitely go back to Second Street Auto the next time we are looking to purchase another vehicle.

Sam

Jul 1, 2013

I have been a customer of Auto Showcase for over 10 years. I periodically will look at their site to see what cars they have. This time I decided to take a look at their reviews. I was really shocked to read two of the reviews implying that Mitch and Andy lied and were not knowledgeable salesman. I have dealt with both of them and also refer people to them. They are the most honest and very knowledgeable salesmen. The only people lying here is the person who wrote those two reviews. So all I have to say is that if you are looking for a car and want knowledgeable, honest people.....Go TO AUTO SHOWCASE ! You're experience there is out of the ordinary from other dealerships. It's a friendly, beautiful and comfortable dealership.

Lauren

Jun 29, 2013

I have been an Auto Showcase customer for a long time and am completely satisfied with how well I have been treated. Mitch is extremely knowledgeable when it comes to cars and everything dealing with them. Recommended ALL my friends and family to him. It's a nice and friendly place to go to.

tschappell

May 26, 2013

Greg Hudson at Cook Auto in Aberdeen, MD is a personable, friendly, professional sales manager. He made the car buying experience a pleasent process. Greg was upfront and forthcoming. Turely a experienced sales person. I would send my friends and family to him in future.

Satisfied Buyer

May 25, 2013

I made a promise to my sales person, Jasmin, that regardless how this experience turned out I would write a review. I have to say this was the easiest car buying process that I have experienced. My wife, banker and I were very skeptical about buying a car on the internet, sight unseen. I purchased a 2010 BMW 328i. The online pictures were very accurate. Jasmin handled all of the paperwork very efficiently and professionally. I looked for over two months for the color and features that this car has. The price was about $2,000 less than any other comparable vehicle. I would definitely recommend the dealership.

Al Lee

Mar 27, 2013

This was the first time I ever even thought about buying a car from the internet much less one I hadn't seen or driven. Extremely pleased! I bought a 2009 Toyota Tacoma from Andy and I couldn't be happier. This was the easiest process I've had while buying any vehicle. They sent the paperwork by fed ex and I returned it to them on Friday. I had the truck on Tuesday and when I saw it on the transport vehicle, I realized the pictures didn't do it justice. Sharp, detailed to perfection inside and out; everything I wanted in the truck. This truck had all the features on my previous 1997 Toyota Tacoma (which was totaled in an accident) had with a few more additions such as storage in the bed of the truck, a light on the bed cover, chrome wheels, two sets of floor mats, and just super clean. I can't be happier. Thank GOD for the internet cause I wouldn't have found this vehicle. When I talked with Andy to find out if it was still available and got the yes answer, I immediately put a deposit down and the rest is history. I will always look at Auto Showcase of Carol Stream first before I purchase my next care. Very good customer service with no hassle and their inventory is unbelievable. Thanks Andy and Auto Showcase. I'm one elated Toyota Tacoma owner.

Jerry

Mar 2, 2013

My salesperson was Mitch. He was very knowledgeable about the car and arranged everything for me including a pickup at the airport. I had much trepidation about buying a car unseen off the Internet. However all went well. My six year old grandson accompanied me on our flight to Chicago from Atlanta. When we got to the dealership, the triple black vette was in the showroom and actually took your breath away at first look! Within a few minutes we had the paper work done and Mitch went over all the features of the car in detail. Everyone was very accommodating. My grandson and I then left for Atlanta and took three exilerating days to get home with stops at the Children's Museum in Indianapolis and the Corvette Museum in Bowling Green, KY. We have our vette for 8 months now and love it more than ever. If I had to do this over again the only thing that I would do differently is take a better look at the tires. They were pretty worn out for a car with only 8k miles. I would buy again from this dealership.

JOHN-JB HUNTER

Jan 13, 2013

I BOUGHT A CAR FROM THEM SIGHT UNSEEN. JUST PICTURES AND SALESMAEN. I GOT THE BEST ONE EVER, ANDY WAS HIS NAME. I'AM ON THE EAST COAST AND TOOK A CHANCE THAT EVERONE SAID I WAS CRAZY TO DO. YOU CAN'T ALWAYS GO BY PICTURES AND DESCRIPTION OF AN AUTO MANY MILES AWAY. I WAS LUCKY TO GET A MAN NAMED ANDY.THAT KNEW WHAT HE WAS DOING. ANDY HELPED WITH EVERYTHING.PAPER WORK AND TAXES FOR HERE ON THE CAR , SHIPPING. I TALKED TO ANDY ABOUT THE CAR NUMEROUS TIMES, AND NEVER ONCE ACTED AS THOUGH I WAS JUST A TIRE KLICKER. THE CAR WAS AT MY HOME AND IN THE GARAGE WITHIN 5 DAYS FROM BEFGINING TO END. THE CAR WAS ACTUALLY BETTER THAN ANDY TOLD ME. THE CAR A A CLK MECERDES BENZ CONVERTABLE AND LOOKED REALLY GREAT. MY WIFE LOVES THE CAR. MY NEXT ONE I NEED, ANDY WILL BE GETTING A CALL. ANDY - THANKS ALOT - JOHN & JANE

Repeat

Oct 15, 2012

I trade number of used cars from different dealership past 2 years and this is The Best dealership that I have ever traded my car. Bought 2008 bmw 328xi from Jasmine whom I really can trust and work with. I will purchase next car from and recommend anyone who's looking for buying or trade.

CarManDan

Sep 10, 2012

I've bought 8 cars from Auto Showcase over the years, and they were all wonderful! I never had a problem with a single one of them. The sale staff there are very friendly and they don pressure you to buy, but will work with you to find the right car in your price range. The quality of their cars is outstanding and so are their prices. They have such a wide selection of vehicles (and motorcycles) they are bound to have what you are looking for! Their Service Dept is great and always fair with their pricing. They even take time out to explain in detail what is wrong with your car, how much it will cost, and how long it will take. They also have a free local shuttle in case it takes a while. Even their detailing service is excellent; they made the car look better than it did when it was new!!! I would highly recommend Auto Showcase (and the salesman I work with, Mitch) to anyone looking for high quality used cars! Also highly recommend the Service Dept and the Detailing Service! Excellent place to shop!!! A++++++++

Chicago BMW

Aug 20, 2012

Bought a BMW 535 form Andy. Car was just as described. Professional experience. Will buy from again.

Mustang lover

Apr 2, 2012

I flew in from OKC to buy a Ford Mustang GT and from the minute I got to the airport and was picked up (thanks Larry) to the salesman (Jasmine) the experience was totally professional. All of the information I received before I flew to Chicago was spot on. KdK

Happy Lady

Dec 17, 2011

Me and my husband had a great expierence with Auto Showcase. We bought a 2009 BMW 335XI from them and loved the dealership and Jasmin our sales man. We will be buying our son a car in the next year and will do business again with Auto Showcase.

Larry

Nov 5, 2011

I purchased a BMW m3 from this dealer and it was one of the worst mistakes. The car looked very clean upon purchase, but as soon as i left it was nothing but problems. I was in and out of service with the vehicle. I am still having problems with the car and am unable to sell it. I would never recommend this dealership to anyone.

Satifsfied Customer!

Oct 6, 2011

Bought a BMW from Jimmy. Car is great and he was very helpful in the whole process. I live 20 minutes away and bring the car back for oil changes and service.

Rick B.

Oct 6, 2011

Drove in from Indiana. Beautiful facility. Car was as described. Andy was a pleasure to work with. Will do business again.

08 Corvette

Sep 23, 2011

Bought our Corvette from Auto Showcase. Mitch was very professional and friendly. Live 30 minutes away and bring it back for service. Great low pressure place to do business with.

Mikey

Aug 11, 2011

I have been buying used cars at Auto Showcase for 8 years. They are honest as they get. Cars are always in great shape never damaged and repainted and the cars are ready to go with no reapisrs needed. The service department works on all luxury imports and have very competitive pricing and great customer service. I would Highly Reccoment Auto Showcase to all my freind and relatives.

Experienced Buyer

Jul 23, 2011

After agreeing to sell a vehicle via phone, they then refused to the payment arrangements which had been previously set up. May not have been such a bad "scam" except we had already dispatched a transport truck and driver who was sitting at there store when they changed their mind. Pathetic!