Used Cars for Sale at Auto Smart, LLC in Binghamton, NY

Kevin

Jul 7, 2016

I have never dealt with such a slow unresponsive sales person as the inept owner of this dealership was. Follow up's were not communicated as promised. I think he needs to hire more people to handle the workload. If you want good service you are better off going in person I guess. Unfortunately, as a working professional; I didn't have enough time in the day during business hours to stop by.The Jeep I wanted was originally with another dealer listed for a lower price. The owner of this dealer said he doesn't generally discount vehicles that have been on his lot for less than 60 days, however when I presented him with the offer the other dealer made me, he was willing to change his mind. I would recommend still trying to negotiate a lower price even if the vehicle is new to his inventory.I ended up not getting the Jeep because apparently someone else was in the process of financing it. The owner kept telling me he was waiting for that deal to go through, and if it didn't he would honor the lower price for me. I was told on a Friday that the other prospect was going to be coming in on Saturday with a co applicant and he would know by Tuesday whether or not the deal was going to work. Tuesday came and went and I didn't hear anything. Wednesday I was contacted and asked if I was still interested if the deal didn't go through. My understanding was that by Tuesday he should have known. I responded that I was and if I could stop by tomorrow to pick the car up. I never heard from the owner. I guess he was still trying to make it work with the other client. I was already pre-approved for the Jeep by my bank because I was going to get it while it was at the other dealer. We couldn't come to terms on the negotiations and I walked away. I went on vacation for two weeks and thought about the price they were willing to let it go for. I decided it was a fair offer, but when I called them back, they told me they sold the Jeep to a wholesaler due to rollback issues and an outstanding recall. Business wise, it's smart for the owner to get the sale to go through at the higher price point. I would have appreciated the owner setting a deadline for the other client, so I would've had an idea of what to expect in terms of a timeframe. In retrospect, the other dealer was much easier to deal with, they were proactive and very responsive. I should have taken the deal while I had the chance. If getting a response was this much of a hassles during the sale; I can't imagine what it would be like if I had issues after the sale.

Jason

Feb 11, 2016

I purchased a used Nissan Frontier from AutoSmart NY in December of 2015. On viewing the truck it was immaculate and Mike, the main point of contact, really went out of his way during the holidays to get me into this vehicle. He responded quickly to my questions and was upfront about the truck. When the deal was nearly settled and I thought I had good financing, Mike found me a better rate. 2,500 miles so far and no foul surprises.

ed calafuta

Dec 7, 2015

Car was everything that Auto Smart said it was. The car was spotlessly clean. Auto smart took the time to walk through features of vehicle.

informed shopper

Jan 29, 2012

The salesmen made numerous promises to return my many calls after gathering information about a car on their lot. Did I get a return call? Nope, not one! IMO if they can't take the time to treat their customers with care and respect, they don't deserve the profit they stand to make when we buy cars. I will never attempt to do business with them again!

McKinney

Jul 16, 2011

I was looking for a BMW online and came across Auto Smart on Craig's List. We drove down and met with the owner. We loved the car and he was kind enough to let us take the car for several hours to our own mechanic! It needed a little work but he fixed it and we bought it! We love it! Thnx!

pointman

Jun 22, 2011

These guys are great! I asked them to find a truck for me and they got what I wanted in three weeks! They also got me financing at a great rate! I love my truck! I will definitely recommend them to anyone. Don't let the short drive to their location deter you because its worth the trip!

Lexus Fan

Jun 16, 2011

I recently purchased my 2002 Lexus LS430 at Auto Smart, LLC in Endicott, NY. This guy is great! When you go here you are dealing with the owner not some lame brain sales person. I couldn't ask for a better experience. Don't let the size and location fool you! Mike Kinner is top notch! Thanks Mike!