Used Cars for Sale at AutoNation Acura North Orlando in Sanford, FL

Valued Customer

Oct 5, 2016

Acura has always provided great service since my purchase in New Jersey 2010 even until here in Florida 6 years later.I'm always confident that my automobile will be given superb attention when routine or other service.

Johnny V

Oct 4, 2016

I had a great experience with the dealership! Thank you Acura team members!

Bucs ftw

Oct 3, 2016

I had a very good experience at acura and my service writer was very pleasant and my technician was nice and knowledgeable. Helped me with everything I asked for and got me in and out very fast.

RDXOwner

Oct 1, 2016

Very good experience. Our sales person, Martin Burdick, was very patient, informative and friendly. I did not feel pressured at all. The atmosphere at the dealership is very friendly and relaxed. Everyone delivered great customer service.

Valued Customer

Sep 26, 2016

My Acura TSX was brought in for a recall issue..The dealership and my service Rep handled everything with kid gloves. It's such a pleasure doing business with such an awesome dealership

Art Moore

Sep 25, 2016

Great service and repair. a great job and welcoming.

rouhi nejad

Sep 21, 2016

Very good job, Thank you, It was Fast and I was comfortable,very good coffi,Even thou I did not have an appointment.

Pamela Robinson

Sep 13, 2016

Service was very good.....not sure what else I am required to say....

Lisa

Sep 5, 2016

Our salesman, Steve, was very knowledgeable and friendly. He was in no pressure salesman and we like that.

EBS

Sep 4, 2016

Sales rep Jim Prendergast was knowledgeable and listened to what I was interested in. I did not feel pressured to make a decision but when I did, the dealership made it easy to complete the transaction.

Ace

Sep 2, 2016

This dealership was a no hassle, true to their word dealership. We will defiantly be back.

Kimberly Fenton-Zeira

Sep 2, 2016

Willing to negotiate a great deal. Expeditious and professional. David our salesman was great

Ray Zinckgraf

Aug 29, 2016

All were very helpful especially the Service Manager

Jerry L

Aug 28, 2016

Dealer provided straight forward information and responded to my concerns which smoothed the negotiations.

Valued Customer

Aug 25, 2016

Took my 2013 RDX in for service. Service rep was friendly and helpful. She answered all my questions.

Betty J. Matthews

Aug 24, 2016

I Can always count on Brian. I have been working with him for 6 years. He always does excellence in working with the customer. He represents the dealership with excellence.

Acura TLX

Aug 23, 2016

Everyone was very helpful and friendly. Steve did an amazing job and I'm in love with my new car!! Thanks

Valued Customer

Aug 23, 2016

Thank you Jeff! I appreciate your professionalism!

Acura lover

Aug 20, 2016

Auto Nation Acura was truly a great expeirence. They allowed us to get all we wanted and more. Jim Pernergest was fabolous go to him.

Herb Restmeyer

Aug 19, 2016

Excellent service and customer care. Temporary substitute vehicle was fine and warranty items handled promptly.

Valued Customer

Aug 19, 2016

Very satisfied with the service on our Acura RDX yesterday. It was finished when promised and washed too. Never been disappointed with this dealer.

Robert

Aug 10, 2016

Very pleasing and outgoing young lady taking care of my car and me. I will tell you that the car wash left a film over my back window. Evidently it was wiped with a wet and/or dirty towel.

Karen

Aug 8, 2016

As always a positive experience! It is the best dealership and I have 2 other luxury cars and not as good an experience as Acura.

Benjamin

Aug 5, 2016

Service was completed on time, and the issue resolved as expected. Service agent was very knowledgeable and courteous.

Bob,M - professional driver

Aug 4, 2016

Like everyone else I approached the idea of buying a car with some trepidation. Well, y experience at this dealership was just great. Davis Shields was just the kind of relaxed, low pressure type of person that made my brother and I feel at ease about buying a car. The car we looked at and bought was just as advertised. Great condition and ready for the road. The sales process was profession and quick and it was not long before we drove off with just what we want. I would recommend the dealership and the selection of cars they offered to anyone. If I need another car, I will check with them before looking elsewhere.

Kevin

Aug 4, 2016

easiest car buying experience ever. Friendly, knowledgeable staff. The best is that they are not pushy.

Kathy

Jul 29, 2016

Very customer friendly. Great service. Our contact Jeff was very professional.

Carmen

Jul 12, 2016

Quickly acknowledged as I entered service facility.

PWWR

Jul 12, 2016

Recall repair of passenger airbag. 2nd one I've had them do. Ask for Spiros. Excellent customer service

Raymond

Jul 5, 2016

Acura did an oil and filter change, transmission oil flush and refill and changed spark plugs on my wife's car. They did a good job.

Oviedo32765

Jun 24, 2016

Called AutoNation Acura in Sanford, FL to schedule a repair and loaner car. The service adviser was on top of the process from the get-go! I was scheduled for the next day at my convenience, and was kept advised of the repairs progress. Very smooth and easy and I am one happy customer!

Anne

Jun 21, 2016

I have brought my car in for service at AutoNation Acura North Orlando, and my service advisor was very helpful and attentive to my car problems, provided great working solutions, and everything was fixed very well. My car runs and looks like new! The facility was comfortable and the staff very courteous. I'm so glad I brought my car here.

stan pietkiewicz

Jun 14, 2016

David Shields was outstanding!!!! I was very impressed with David and how he handled the sales process

Shawn Williams

Jun 7, 2016

I had a quick oil change and diagnosis. Great service and friendly service rep.

tennis16

Jun 3, 2016

Nice Dealership with a no pressure approach. Highly recommend asking for Josh Parazine. He was very helpful, and professional in the process of this purchase.

Sharon Heinle

Jun 2, 2016

I recently purchased a 2016 Acura MDX from this dealership. My car buying experience was very efficiently orchestrated from the moment I walked into the dealership until I left with my brand new SUV. I did my research & new what I wanted and AutoNation Acura met and exceeded my expectations.

Chasintarpon

May 22, 2016

We recently purchased a TLX (CPO) from this dealership. Our internet salesperson, Steven Greenhut, was a pleasure to deal with - very knowledgable, responded quickly to our questions and was a true professional. The purchase experience was easy and fair. We look forward to purchasing our next vehicle from Steven and Autonation Acure North Orlando.

Larkey & Jill

Apr 1, 2016

We recently moved from Tennessee, and while there, we experienced superior service from Bill Gatton Acura in Johnson City, TN. We are so thankful that AutoNation Acura North Orlando has agreed to service our TL, and is another company that will provide the quality service that we are so accustomed to. As time progresses, we learn more. We enjoy meeting the Service Department Team Members, and want to become friends. We do take pride in our TL, and look so forward to doing business with you guys! Thanks for servicing our car!

Da Carlos Family Road trip

Mar 23, 2016

My family and I were in town for the week in Disney world and we had major suspension issues on our MDX, 2005.I was concerned that we would be taken to the cleaners being from Chicago on the repairs. Much to our surprise this dealership was not like all those other places and our service advisor Mrs. Dobbs and the dealership went above and beyond to make us feel welcomed and feel like family. They repaired our rear suspension problems provided a "2016" MDX loaner (really nice!!) Washed and vacuumed out our 2005 and to top of this great experience the repairs were way under what was originally quoted! I would definitely recommend this dealership as they have proven the great reviews to be true that they have gotten from other ACURA owners. Thank you Mrs. Dobbs and AUTONATION ACURA NORTH ORLANDO for helping get my family back safely to Chicago... Mike Carlos

Hondafan

Feb 19, 2016

Service manager literally said she didn't care because my MDX was a piece of junk. She kept interrupting me and would listen to anything until I got upset. Had to call Acura corporate just to get ahold of Autonation's service manger. Do not go there!

jaffar qureshi

Feb 17, 2016

I had the best experience in the Acura dealer ship.Jim was very help full and cooperative.He did what ever he can to help me buy Honda pilot.The finance director Ms Julie Wilson was also help full .in that dealer ship every body is wonder full.Facility is 5 star coffee is awesome.I shell return.

Kely1234

Jan 31, 2016

We leased a 2016 ILX for my son and the experience was easy, up front and outstanding from end to end. My son identified the favorable Acura lease terms via google search and we went to see the cars as a part of our due diligence. We were very impressed with the cars and their pricing. The lease terms were good enough to convince us to buy. The staff, service and buying process went off without a hitch and in a timely manner. At all times the staff were friendly and transparent with their dealings.

SI Hale

Jan 16, 2016

We had a great expirence with buying our new TLX. The buying process was painless and the staff David, Gerry, Marcus, and Dan were so nice after the sale as well. David took his time explaining all the functions on the vehicle. We will reccomend everyone to this dealership for their next vehicle.

Godawgs

Dec 18, 2015

The sales people and management were very courteous and helpful. Great knowledge of the product. I felt I got a good deal on a great car.

Roy Johnson

Dec 14, 2015

We recently purchased an Acura RDX from AutoNation Acura in Sanford, FL. The Sales Associate, Mark Conley made the experience enjoyable and easy. He was very knowledgeable about the car and was a pleasure to deal with. We have previously purchased two other Acuras from this dealership and the service and experience is always great. The entire dealership gets an A+ from us.

dpearl

Dec 9, 2015

This is the 3rd car I have bought from them as the salesman and the service department are great. Neil was great to work with on the purchasing side as he was a true no-pressure salesman. Robin heads their customer support staff and they really are customer orientated. I would highly recommend them.

The Lewis's Port Orange, FL

Dec 3, 2015

I shopped around a lot before I got my second lease with this dealership and I'm glad I did. Everyone I dealt with was extremely professional, and knowledgeable about there product. Very happy with my deal on an RDX 2016.

Jim Miller

Nov 28, 2015

Working with Daniel was a pleasure and buying a new car was not a hassle . Also the internet response to my request for a quote on the ILX was fast and "good price" and was what got me interested in buying the car from AutoNation !!!!

Jennifer

Nov 19, 2015

Stopped in to this dealership a few times. Had done my research on car prices and features, and these cars seemed priced to sell. I received great service from Steven Greenhut, who was able to answer all my questions and took the time to work with me without pressure. He was also readily available to answer questions via email. Overall a great buying experience from Steven.

0integruty

Nov 17, 2015

The sales person as well as he general manger play games with the customer & do not care about customer service They promised to get the vehicle ready for delivery but keep lying about parts on back order which I verified with the service Dept were in stock

Art

Oct 23, 2015

Needed a timing belt on my 2002 Acura MDX with 68,0000 miles. Service was fast and friendly

Atibas Gumushian

Oct 10, 2015

I purchased this 2016 Acura MDX 2WD ,and this one is the 3rd. MDX that did purchase,two of then in Chicago ,Il.love it very much ,it is dependable ,never did let me down when driving a 1,200 miles in one day many times in a year ,powerful when needed , and had a very good sales representative that did inform me in every aspect of the car sale ,and with the new car a lot of new and advanced gadgets , he did explained and did show every thing needed.

Kerin

Sep 24, 2015

Jeff in the Service Department did a fantastic job explaining the details on what my Acura TL needed for repair. He made sure I understood the costs.

Sidney M.

Sep 23, 2015

Absolutely horrible customer service! I would never recommend this deal and at this point neither the manufacturer. I purchased my 2010 Acura TSX brand new off the lot. Over the years I have experienced several problems. I have had to replace all of the door locks due to electrical problems. My engine burns off at least 1 quart to 3 1/2 of oil in under 1,000 miles. I complained about this two years after buying the vehicle. Took it back to Auto Nation Acura Service Department and was told that it was normal for the vehicle to burn 1 quart to 3 1/2 in under 1,000 miles. I have taken my vehicle back to Auto Nation Acura three times in the last 3,000 miles (1,000 miles each time) and each time they found that I lost at least a 1 quart in under 1,00 miles. The Service Department Director was not helpful and rude. She pointed out that because my profession did not deal with cars that I would not know. I spoke to the General Manager and he told me that there is nothing wrong with my car and that it is normal for Acura and Honda vehicles to burn up to 1 to 2 quarts in under 1,000 miles. I was sold a lemon and Auto Nation Acura refuses to take responsibility despite the warranty. Acura recently sent out a bulletin that a select number of vehicles (including my car) were identified as possibly having oil consumption problems. According to Auto Nation Acura Service Department there is "No indication to suggest that my vehicle is experiencing oil consumption problems." This place is disappointing considering when the vehicle was sold to me the representatives were initially helpful. Now they refuse to take responsibility and hold themselves accountable.

Raul A.

Sep 21, 2015

But...their used car sales manager was terrible. We went over the labor day weekend to buy a car for my wife, our salesperson was great and treated us well. Soon after we started talking numbers for our trade and their car everything went down south. Our direct complain is not about the APR we were offered nor how much her trade or their car was worth but all the non sense, twisting and turning that the used car sales manager did try to fed us, his body language and facial expressions when he found out we had our own financing. Nevertheless, we left to have lunch and never went back. My wife was too upset about the whole buying experience. We ended up going to another Acura dealer in Orlando...90 minutes later we were driving home in a brand new Acura. We got a much better deal which included: extended acura warranty 7 years / 100k miles, spare tire kit, protection package, gap protection, 3 years maintenance plan, plus Acura Polo shirts and keyholders. Our out the door price was close to 10% lower than we were told at Autonation Acura. We had six Acura vehicles in the past ten years, that day we got our seventh... love the brand because their cars are well made, reliable and safe. We also used Autonation Acura for the same length of time to service our vehicles: no trouble no hassles there...their service dept is second to none. Why the " gatekeeper " was rude and disconnected from reality we don't know. Finally and while at the second dealership, my wife noticed 3 other families who like us left Acura Autonation that afternoon.

Yudelka Diaz

Sep 9, 2015

I will like to thank all the staff member that helped me with my car purchasing experience. Special thanks to Glen Clarke and Todd Uttal for their professionalism and efficiency on finalizing the deal. Very happy and exited to start enjoying my new MDX!! Thank you all.

William Thompson

Jul 27, 2015

I have been dealing with AutoNation since I bought my first TL in 2002, I have no one else other than AutoNation Acura service my car Aura and this includes the purchase of my 2012 TL in 2014. AutoNation is the best service arrangement I have ever had with any vehicle I have owned. They are totally professional and any service has always been performed right the first time. I often recommend AutoNation to my friends and acquaintenances.

Joel R

Jul 18, 2015

Usually dislike any kind of experience at the dealership, but went in anyway to see the condition of a car I spotted online. The sales staff were surprisingly superb. Steven Greenhut made the experience a breeze. No pressure, very laid back, and friendly. Ended up taking home the car and couldn't be happier with my experiences here. Thanks guys

Concerned consumer

Jun 24, 2015

The manager of this center does not take care of the situations related to customers even when the problems are created by the dealership. Not only that, the manager care less about customers' issues.

Amber

Mar 27, 2015

It was easy from start to finnish. Alan(my sales associate)was very professional, and helpful right down to calling my insurance company directly to get the needed coverage on my new vehicle. During financing my debit card would not go through due to the large amount so I had to go to the bank for a cashiers check. Alan followed me to the bank so I could hand him the check in the bank parking lot and drive straight home in my new vehicle without having to run back to the dealership. That was great! Thanks Acura

Lisa

Mar 13, 2015

I was buying a car from a distance and that was a new experience for me. This dealership was recommended to me by a friend. My nerves were instantly assuaged after the first phone call. From start to finish the process was painless. That is saying a lot when you are talking about buying a car!

Jose R Figueroa

Feb 28, 2015

Friendly help, no pressure of any kind. Steven Greenhut (Sales Associate) friendly and pending to the details.Adam Safdari (Used Car Director) gave me a great service via email to cut the waiting time in the dealership.Robert Alier (Business Manager) made the process of signing all the paperwork with confidence and clarity, to avoid any surprise or misunderstanding.Service at the same level of the Acura brand.

Dianne

Feb 26, 2015

The staff was very helpful and knowledgable. They made the car buying process completely painless. Definitely plan on returning to them in the future.

Noel

Feb 3, 2015

I drove about 95 miles to this dealership and was not disappointed. I came in and saw the exact car advertised in perfect condition. Iy salesman Steve was very detailed in showing me the vehicle and how everything worked. No pressure to buy that day even though I did. The dealership itself is clean and comfortable. I would definitely purchase another vehicle from Autonation Acura and highly recommend this dealership.

Jack Gross

Jan 23, 2015

Let me start by saying that if you're looking for the absolute best Service Department anywhere, then this is the place. Adam is the General Manager, and Brian and Kenny are Service Managers, all of whom took great care of us after we bought our gently used 2005 Infiniti QX56. The person who owned it obviously took great care of it, and it runs perfectly! However, when Acura took it in on trade they did a thorough inspection and found that the steering column, front brakes, and oil filter housing seal were in need of repair. All of which was completed prior to me even looking at the vehicle. We bought the car at the end of October 2014 as a birthday present for my wife. She had been driving a 2000 Ford Expedition that we bought in 2004 with 70k miles on it (it was an excellent car). But after two kids and 190k miles it was time to retire the old girl. The Infiniti suited our needs perfectly, and we purchased it, even though it already had 100k miles on it. But, since Acura took it on trade, and with the great condition it was in, I went ahead and got it. Unfortunately, soon after driving it home, the steering column was loose. So, I called Acura, and they said to bring it back in for them to evaluate whether they could do anything. Well, they did something all right. They kept the car until they could locate a suitable replacement steering column, and provided us with a loaner vehicle, not once, but three separate times while they ordered and replaced five different steering columns. Also, that in that same time period, during one of the few weeks we had the car back, the brake system failed and I had to have it repaired at a cost of $1250. But, that's merely a coincidence of the timing. Acura took care of that repair in as best of a cost effective manner as possible. In the time that weve owned the car, weve actually only had it in our possession for about two months as Brian and Kenny were relentless in their mission to ensure that we were totally happy. They also took care of a few other minor issues: the side mirror switch had to be replaced, the ignition switch was loose and they had to order new bolts. All of which, they had to order parts and incur labor hours to repair. I cant say enough great things about the level of service, respect, and willingness to provide great customer service that Autonation Acura of Sanford has provided my family. My Wife loves the car, and the kids cant get enough of all the space it provides. Thank you Autonation Acura for all you did for us. Jack Gross, Lake Mary, FL.

jackgross

Jan 23, 2015

Let me start by saying that if you're looking for the absolute best Service Department anywhere, then this is the place. Adam is the General Manager, and Brian and Kenny are Service Managers, all of whom took great care of us after we bought our gently used 2005 Infiniti QX56. The person who owned it obviously took great care of it, and it runs perfectly! However, when Acura took it in on trade they did a thorough inspection and found that the steering column, front brakes, and oil filter housing seal were in need of repair. All of which was completed prior to me even looking at the vehicle. We bought the car at the end of October 2014 as a birthday present for my wife. She had been driving a 2000 Ford Expedition that we bought in 2004 with 70k miles on it (it was an excellent car). But after two kids and 190k miles it was time to retire the old girl. The Infiniti suited our needs perfectly, and we purchased it, even though it already had 100k miles on it. But, since Acura took it on trade, and with the great condition it was in, I went ahead and got it. Unfortunately, soon after driving it home, the steering column was loose. So, I called Acura, and they said to bring it back in for them to evaluate whether they could do anything. Well, they did something all right. They kept the car until they could locate a suitable replacement steering column, and provided us with a loaner vehicle, not once, but three separate times while they ordered and replaced five different steering columns. Also, that in that same time period, during one of the few weeks we had the car back, the brake system failed and I had to have it repaired at a cost of $1250. But, that's merely a coincidence of the timing. Acura took care of that repair in as best of a cost effective manner as possible. In the time that weve owned the car, weve actually only had it in our possession for about two months as Brian and Kenny were relentless in their mission to ensure that we were totally happy. They also took care of a few other minor issues: the side mirror switch had to be replaced, the ignition switch was loose and they had to order new bolts. All of which, they had to order parts and incur labor hours to repair. I cant say enough great things about the level of service, respect, and willingness to provide great customer service that Autonation Acura of Sanford has provided my family. My Wife loves the car, and the kids cant get enough of all the space it provides. Thank you Autonation Acura for all you did for us. Jack Gross, Lake Mary, FL.

Jill Brisinte

Jan 22, 2015

I recently bought a car I saw online at Cars.com from AutoNation Acura and Steven greenhut made this sale possible. He walked me through the entire process and even stayed late into the night. I love my Jeep Grand Cherokee Laredo and would recommend this dealership to all who are in the market for a car.

Harry covington

Jan 21, 2015

Even tho I was paying cash it took two hours wait just to see the finance person from at least 4-6:30 at night, very poor experience

Brian

Jan 20, 2015

Gerry and Glen were great to deal with. The buying process was simple.

KimZielinski

Jan 17, 2015

Best car buying experience I've ever had! All cars were priced well below retail, and each one I looked at was spotless. They even had a folder of the full car facts report on the dash ready before you even test drive the car. Fully detailed for me before I left the lot! Money back guarantee and warranty were critical in making me feel comfortable with my purchase. I love my car2006 Acura TL looks like I drove it off the showroom floor! The team at AutoNation Acura was as impressive...very comfy wait for the sales process and detail! Class Act!!

Lakisia H.

Jan 17, 2015

I called when I was on my way from another city. Steve Greenhut was who I spoke to. I advised him of the car I was coming to look at and he advised me that he would see me when I arrived and said "drive safe". Upon my arrival the car that I called about was up front, clean, and waiting for me to test drive. Steve was with another customer so I was helped by Daniel Moyer. Daniel was very helpful, polite, and pleasant person. Daniel thank you again for assisting me allthe way. This was the best customer service that I have had with a car dealership. Thank you to all who played a part in me purchasing my 07 BMW 328i.....I LOVE IT!!!!

SmokinGP The BBQ man

Jan 14, 2015

Great sales experience, they made it happen for the vehicle we wanted.

Michelle

Jan 12, 2015

I just leased a 2015 Acura MDX and everyone at AutoNation was great!!!

Rita D

Jan 12, 2015

Absolutley great experience. Made it simple and handled it so professionally.Nice to deal with!

Wil and Rissa

Jan 12, 2015

My transaction with AutoNation Acura was seemless. Matthew at AutoNation was very professional and held excellent communication throughout our deal. It's a little tricky buying and exporting to the U.S. Virgin Islands, but Matt ensured a smooth deal. He aided in communications that were not his responsibility to make sure that we got what we wanted! Excellent!!

VolunTerry

Jan 3, 2015

I found my low mileage used car online. My salesman,Steven Greenhut,made the long distance transaction smooth.Arranging financing and even picking me up at the airport.The car was spotless,and the tank full of gas. I would highly recommend the friendly staff of AutoNation Acura North Orlando for all your new/used car needs.

Lori

Dec 30, 2014

I purchased a used MDX from salesman, David Sheilds. I had done a tremendous amount of research and drove no less than a dozen cars over a 6 month period of research. I believe I purchased the best value on the market for mid size sport utility vehicle. I checked pricing of the vehicle and trade in value of my car and feel I received a fair deal. David treated my family with care and made the experience rather easy. Thanks David!

Andrea

Dec 27, 2014

Got exactly what I wanted and at a fair price. The whole process was pretty smooth and their facility and comfortable the kids had a spot to play and the sales associate Nick even blew up balloons for them.

Brittney121

Dec 20, 2014

Everyone at Autonation Acura was extremely helpful and knowledgeable. From start to finish the process was seamless and I am ecstatic with my new purchase. I wouldn't go anywhere else for a car!

LaCarrie

Dec 19, 2014

The Team at Autonation Acura made buying our new vehicle a joy. We stopped to look at the inventory and with no hassle was directed to vehicles that we may be interested in including price, style, function.

SJ

Dec 19, 2014

I recently purchased a preowned Hyundai Genesis from Auto Nation Acura North Orlando. The entire experience was first rate. The salesperson was very helpful and courteous. The price was very good as compared to some other dealers. The car is wonderful and was beautifully detailed. The purchase paperwork was the most complete I have ever experienced. Most dealers only give copies of the major documents but here I received a copy of every document I signed. I would highly recommend this dealership to anyone looking for a new or used automobile.

David

Dec 13, 2014

Keep up the good work! David Shields made this happen for us, he made sure that the process was easy and hassle free!!! AutoNation Acura is a great place to shop for new or pre owned Acura's!!

Mike/Kim

Nov 21, 2014

We just purchased our first Acura (RDX) from AutoNation Acura North and everything from getting the car to signing the paperwork went very smoothly. Salesman, Daniel Moyer was very professional and friendly .There was no pressure. Daniel was helpful, honest to answer all of our questions. Also, the MOD, Adam S. was nice, friendly and easily to talk. My wife and I were very happy with the process from the Great Team at this Dealer. We highly recommend AutoNation Acura North Orlando

Lloyd I.

Nov 14, 2014

My wife and I had a great experience at this dealership. The sales rep, David Shield, was extremely helpful without being pushy. All the staff seemed very friendly and we were treated with much respect. We had looked at a vehicle that we liked at another dealership because of their listed price, but Thank God we decided to come and look at the same model at this dealership; the outstanding service and courtesy was immediately obvious to us. Furthermore, David, the branch Manager, and the Finance Director (Robert Alier) were all able to top the previous dealer's offer; they really did great on pricing and gave us an outstanding offer on our trade-in. David and the branch Manager gave us an amazing deal! And, although we walked in pre-approved with a great loan from another lender, Robert was able to get us better financing rate and terms! My wife and I highly recommend this Dealership at this location. Way to go guys!

Donna Davis

Nov 13, 2014

The purchase that I made last week was wonderful. I felt no pressure to buy at all. I was able to take my time with my decision without any worries. I would always tell people to come to autonation Acura to buy. Thanks for all the help I love my new car.

dennis see

Nov 6, 2014

No pressure sales. Dave Shields made us feel like he was not just looking for his commission but in making a us satisfied customers. Nice professional dealership from the manager to service manager and everyone that helped us with our new car purchase.

John

Oct 29, 2014

This dealership will nickle and dime you on the Service all the way. For simplest things: like carrying blended oil for Acura MDX, they will tell you they do not have/carry it. So you have to pay extra for synthetic, and pay extra for synthetic oil filter, etc. Just simple things, but they charge you every which way. Do not use their SErvice Dept; you will get jipped, guarantee you this is the case. guaranteed.

TerenceJH

Oct 14, 2014

My wife and I leased a new Acura TLX from Auto Nation Acura and have nothing but good things to say. Right from the start the Internet Sales Rep Matt was very helpful and knew the features of the different models. The finance paperwork was handled very quickly and efficiently. Needless to say the car is beautiful and handles like a dream.

Terri C.

Oct 8, 2014

My experience at AutoNation Acura of North was by far the most pleasant car buying experience. I worked with a very nice salesman named Gerry and his manager Adam. They both were very accommodating and stayed VERY late to help work out a deal. I would not hesitate to recommend this dealership to my family and friends. Meanwhile, I am enjoying my new RDX!!

KHalo

Sep 25, 2014

I dealt with a great no pressure salesman named Steve. I first looked at the RDX in June, gave him my contact information but let him know I was not interested in making the decision immediately. He sent me an e-mail to follow up and when I told him I would be back to see him when I was ready to change cars sometime in September, he honored my request. When I returned this month he happily helped with my car shopping to get a 2015 RDX. Great service from all involved in the transaction. I highly recommend AutoNation Acura of North Orlando.

karenslp

Sep 14, 2014

Customer service is fantastic! Glenn, our salesman, was great and there was no pressure. He answered all of our questions and made sure to address any concerns we had. Dominic, in the finance department, went above and beyond to secure us great financing terms! It's clear that they all work as a team at AutoNation Acura. We have owned several Acuras and would not hesitate to return to this dealer to purchase our next car! Loving my new 2015 Acura MDX!!!

AcuraOwner

Sep 2, 2014

From the first time we came to look at a car to the time we drove away in our new Acura, the salesman and manager were exceptionally nice and helpful. We didn't like the finance manager, who pushed us on options we didn't want, didn't have all the paperwork ready for us to sign and go, and questioned our choices and tried to get us to buy more. Besides him, we really loved the dealership!

Teresa

Aug 20, 2014

Salesman was very knowledgable about car's features and was very responsive to questions, etc both before AND after the sale. The finance mgr was also very knowledgable & easy to work with...a very good team at the AutoNation Acura Dealer in Sanford, FL. I will definitely recommend them and I LOVE my new Acura MDX!

Susea

Aug 19, 2014

The AutoNation Acura Orlando North is the most professional auto dealer we have ever experienced. We just purchased our second car from them and drove 100 miles to do so. Everyone from the sales staff, manager, finance staff and other support staff treated us well. A good car at a good price!

Christian Nieves

Aug 15, 2014

This is the second vehicle I have purchased from them. Once again, a very refreshing experience. No pain, great everything. Our next vehicle will also come from AutoNation Acura of North Orlando.

LCC

Jul 1, 2014

Have had repairs in the past for our Acura RDX here and they are always very attentive to our needs and getting to the root of the problem with the vehicle. We have been very satisfied with their service department -- especially since they have gone to seven days a week of operation now. That is a bonus!

Hillbilly Delux

Jun 3, 2014

I worked with Matthew Carducci and had a great experiance overall. Staff was professional and respectful, the facilities were clean, and it was a good experiance. I would recommend AutoNation Acura and Matthew Carducci to anyone looking for a quality used vehicle.

Bartlett92

May 23, 2014

Matthew, the internet manager, gave me the price on line. My wife and I went in and test drove the RDX and TL. We came back a week later and bought the RDX. Matthew went out of his way to answer all our questions on line and in person. Nice dealership to work with.

Anji P

May 7, 2014

Sales Rep Anil Neil Patel was extremely knowledgeable and helpful in all areas of my vehicle purchase. He answered my numerous questions with the utmost courtesy and patience. Anil has previously assisted other family members with their vehicle purchases. The supporting staff were also very helpful with the paperwork and to seeing to my needs!

HDJ

Mar 28, 2014

After doing my research and confirming Autonation Acura had the lowest prices around. My shopping experience was excellent and my Acura TL was sold to me by the very attentive and no haggle sales rep Gerry Horruitiner. He was very upfront and open minded about what wanted and made it happen. There was absolutely no back and forth and asking for more this or another that. He asked me what I wanted and I drove away in it a couple hours later. The finance Manager, Sebastian, was also very exceptional. It was a fun and stress-free experience that I would recommend to everyone! I'm certainly coming back for my next car!

JSI

Feb 12, 2014

My husband and I dropped into showroom to see the Acura ILX, due to the fact it gets good gas mileage. To our surprise there was a used Acura ILX Hybrid, SOLD. Many thanks to Nick lang for his personable, professional customer service.

Mark

Feb 12, 2014

Working with Neil Persaud to buy a new RDX for my wife was a pleasurable experience. Neil, and all of the other staff that we had contact with, were friendly, competent and efficient. I would not hesitate to buy here again. In fact, this is the 4th Acura we have purchased from this dealer (and its' predecessors).

kvw

Jan 9, 2014

Thank you for all of your help. I loved my last MDX and anticipate the same for the new one. It was a great buying experience.

Doug P

Jan 7, 2014

We just bought an ILX Acura and would say that the buying experience was the best one we have ever had. The sales people are knowledgeable and professional. We highly recommend this dealer and would not hesitate to buy another car from them.

D. Martin

Jan 3, 2014

I had received a quote before making the trip to AutoNation. Nick Lang greeted us at the door and took us for a test drive and then helped with the sale of the car. I was offered a much lower price at AutoNation than another dealership I had visited a few days earlier. This was pretty much a hassle-free deal. I would definitely do business here again.

MDHahn

Dec 28, 2013

Like most people, I always dread the process of buying a car. In this instance, I was very pleased with the service I received and the price I ended up paying. I would be happy to recommend this dealership to family and friends.

Frank & Kathy

Dec 21, 2013

Adam, the sales manager and Anil our salesperson were a pleasure to work with in buying our 2014 MDX. We were pleased with the value of our trade and the out the door price of our new AWD MDX. The vehicle is beautiful and the bottom line price was much better than other Acura dealerships. I consider myself a very savoy shopper and I am happy with the price that we paid and the total buying experience.

Sage

Dec 20, 2013

My experience at Autonation Acura was excellent. I inquired online about a 2014 RDX and was put in contact with the internet manager. We setup an appointment and went in. They were ready for us when we arrived and quickly went about showing the new RDX. They were all very courteous and not pushy at all. The buying experience was smooth and very easy. They were up front through the entire financing process and we left with a new RDX and a great deal. Sales staff and finance department were excellent. One of the best car buying experiences I have had before. I would recommend this dealership to everyone to check out.

Bears fan

Dec 17, 2013

I love my 2014 MDX. This is the 2nd car we got from this Acura dealer and we are extremely happy. Our sales man was wonderful and our service advisor is also wonderful. Both have helped us along the way. We would definitely recommend this dealership to any one buying and Acura

Camilius Akunaeziri

Dec 11, 2013

The don't call. I sent them an email to call me in reference to a particular car and they didn't up until this day.

Rosemarie

Nov 10, 2013

I purchased a pre-owned certified car from AutoNation Sanford. My salesman Glen Clarke was extremely helpful and patient with all my questions and concerns. I am very happy with the car and would recommend this dealership.

DavidH

Oct 10, 2013

Outstanding sales staff. Sebastian Beltran was an absolute professional who kept customer service at the top of his priority list. No high pressure sales that is typical of some dealerships. I appreciated him very much, and would recommend him to anyone interested in Acura.

AJ and Lorie

Jun 30, 2013

My wife and I just leased our second Acura TL from Neil at Auto Nation Acura in Sanford, and I must say it was our pleasure. Our first lease came from Fountain Auto Mall across town, and this experience was truly night and day. Auto Nation Acura in Sanford is TOP OF THE LINE when it comes to sales,service and finance. Their efforts toward customer satisfaction from the minute you walk thru the door is really refreshing. I would like to personally thank Neil for his patience and "No Pressure" approach and Jose, the sales manager, for working too meet ALL of our expectation. We will continue to return to this dealership for service and visit our new RLX that we will most certainly buy from Neil in the near future. Thank You guys and see ya soon.

Cjocham

May 18, 2013

Easy experience from start to finish. Very happy with my car and and purchase! I had certain expectations that I was not willing to settle without and Neil and Adam were both great and made it happen.

jnugent

May 17, 2013

Great experience and great car, Gerry was terrific to work with and everyone there was friendly and helpful. Most of the information was exchanged via e-mail prior to my arrival at the dealership, so that really made it easy. The finance manager was very informative and helpful, I do think there is room for improvement on that portion of the deal as it took a long time to complete the paperwork. I was not disappointed in anything about the car or the buying experience and am enjoying the RDX every day!!!

Monique

May 14, 2013

Went to Courtesy Acura in a whim because my 2002 Honda Civic was getting the air conditioning fixed across the street. Nick approached us and was very helpful and was able to answer all our questions. My fiance and I walked out with a brand new Acura TL! Thank you everyone at Acura for working with us to get me in a car I absolutely love!

Nguyenc315

May 9, 2013

It was a great experience through out the hold process. Eric didn't rush us or push us on buying the vehicle, but he help us pick out the right one for our budget. The hold process was painless and quick.

Abacojack

Apr 23, 2013

Had been using the same dealer for another brand of auto for the past 20+ years, but this was an even better experience. If they continue with the service in the same vein as they presented in the sale, they will be my dealer for life.

Abacojack

Apr 23, 2013

In my 50 plus years of buying cars, this was the best auto purchase experience of my life, from Sales to Service to Finance, everyone was a true professional.

JasonOTampa

Mar 26, 2013

My wife and I spent several months on-line looking to downsize from our sport utility vehicle to something more fun to drive. We found a used 370z at Courtesy Acura and scheduled an appointment for a test drive. From the moment we arrived at the dealership, our trade-in/purchase experience was wonderful. The internet sales representative was extremely friendly and committed to making a deal that worked for us. I certainly recommend taking the opportunity to visit this dealership if you are in the market for a vehicle.

Jane

Mar 25, 2013

Everyone was friendly and helpful, all costs and discounts were up front and transparent My Acura is exactly what I wanted Nick ( my sales man) was exceptional , and even programmed my bluetooth Thanks Courtesy Acura

Su & Art

Mar 7, 2013

We have bought cars before from Donald Bence and have always been completely satisfied. He calls to find out how we enjoy our new Acura and asks if there is anything he can co. I would certainly recommend him to anyone interested in buying an Acura. The car was ready as promised.

Tim

Feb 17, 2013

Everyone at Courtesy Acura was incredibly nice and professional. I visited several dealerships and they gave me the best offer and they had the most courteous and professional staff that I encountered. I would highly recommend Courtesy Acura to anyone looking to buy a car!

perjo

Feb 14, 2013

We are in the market for a used car. We have purchased a car from this dealership before, and thought we would be treated fairly. The sales associate was very nice, but when it came time to make an offer, we offered $2500 below the asking price. The man the sales associate took the offer to, countered with $600 below the asking price. When we stood firm, that decision maker (first time I've ever seen anything like it) came out of his office, sat down across from us, and proceeded to tell us that five years ago it was possible to make an offer of $20,000 on a $30,000 car, but car dealerships don't advertise like that any more, and then there was plenty of babbling about the internet, etc. It didn't make any sense, as our offer was only $2500 less than the asking price on a car higher priced than the example he gave us. I've purchased two used cars in the last three years, and have no idea what he is talking about. We even asked if the sticker price was as low as they would go. If it is a "no-haggle" dealership, advertise as such. We are familiar with those dealerships. But don't tell us how smart you are and how out of touch we are with car dealerships these days. Everyone knows what you're up to.

DABGUY

Oct 28, 2012

Wow, just put a deposit on a 2012 Acura TSX in Silver moon with Taupe leather, very happy indeed, Matthew is awesome to work with and deserves all the credit, there were no high pressure sales or add ons were made to the deal. He is very knowledgable and will do what ever it takes for his customers to be happy. There are no bait and switch or high pressure sqles here at all.Thanks for everything Matthew

JAY SIMS

Sep 27, 2012

BILL AND MIR WERE GREAT TO WORK WITH. THEY MADE SURE EVERYTHING WAS TAKEN CARE OF AND VERY NICE! WE DROVE FROM ALABAMA AND IF WE WERE TO BUY AGAIN - WE WOULD MAKE THE DRIVE AGAIN! THANKS GUYS!JAY SIMS

Vinnie

Aug 17, 2012

Honestly, the dealership from beginning to end was a pleasure to deal with. Matt, the Internet sales manager, was professional and polite. The salesman, Bill, was a complete gentleman and gave me no issues. When I pointed out the car I was test driving was shaking, he didn't question me and immediately got another (I think he could feel it too). Adam, the sales manager, was a pleasure to deal with. I felt he was honest and I believed what he told me. Lisa, the finance manager, was just as great as the rest of the staff.

gator man

Apr 10, 2012

Salesman Nick Lang was extremely nice and friendly, I had spoke with him in the past and never felt any pressure to buy anything. I am glad I was able to buy two cars from him eventually. Also the supporting stuff from manager on duty to the person that helped me with all the paperwork were very helpfull and nice

georgie01

Apr 10, 2012

Nick was a pleassure to work with, so was the manager on duty and Ventura the finance manager. I had met with Nick previously just looking at some cars about a year ago and all the time I spend with him showing me cars and me not buyiong anything at the time, ay no point I felt pressure into buying anything. So when I was ready to buy I went back to him and bought two cars. His manager was nice to work with me on the "deal" anf the finance manager stayed late ton finish all the paperwork even with a small baby at home. Overall I was happy with the service.

SFVDenver

Nov 27, 2011

Courtesy Acura is the best car dealer/ auto service that I have ever done business with. I bought my Acura MDX from Courtesy almost 6 years ago, and the buying experience was easy and low-pressure. And I have been bringing it in for service ever since because I find them to be trustworthy and reliable. I live in East Denver and make the 40 minute trek to Courtesy for all my maintenance because I don't trust anyone else and they provide the best service I have ever encountered - did I mention I drive 40 minutes to get my car serviced here! Linda is always friendly and makes the check in/out experience truly enjoyable. All the service consultants I've had dealings with (Lorenzo, Sandy, Matt) are beyond excellent. I never feel like they are trying to "upsell" me or do repairs that aren't necessary. They also explain things in a detailed way to make me feel comfortable with any unexpected repairs. I truly believe they try to do the right thing for the customer. I simply have not had better car service anywhere else, and plan to bring my MDX here for service for as long as I have it .

lafevem

Aug 23, 2011

Matthew was great to deal with. He was helpful, honest, and very easy to deal with. Even my son making a house of cards on his desk the whole time we were talking didn't rattle him! :) He gave me a very honest appraisal of the vehicle I was looking at over the phone and I found it be a very accurate description when I arrived and saw the car in person. I love my new to me car and would recommend Matthew and Courtesy Acura to anyone looking to purchase a new vehicle. Also wish Matthew best wishes on his new marriage!

pjmannino

Aug 7, 2011

Experience with Glen was very positive, no pressure during the buying experience. Every interaction I've had with the dealership so far as well has been very positive (sales, finance and service), and I would recommend it to anyone.

hrgill

Aug 1, 2011

My Wife, Gale, and I have puchased 6 new Acura vehicles from this dealership. We would not keep coming back if customer service was less than truly outstanding. Mr. Glen Clarke's interactions with us, in every respect, Measured up to our expectations. He knows the product, understands our needs, and handles questions and concerns to our total satisfaction and assures that the documentation is complete and acurate, with follow up contacts to assure we are satisfied.Glen Clarke is a great credit to the Courtesy organization and Acura.Harold R. Gill

pateljs

Aug 1, 2011

Glen made the whole process of purchasing my vehicle very smooth and stress free. I felt at no point pressured to buy the SUV until I was comfortable to processed. Additionally, Glen did a great job of explaining how all of controls and electronics work with my new vehicle. I would highly recommend Glen to my friends and family!

sandjincfl

Jun 27, 2011

I originally put out feelers on Autobytel to two dealers, one local and one a bit more out of town hoping to look into an RDX. Matthew at Courtesy's service was SO much better (don't want to bash the other dealer, but they were AWFUL!) that I was really glad since Courtesy is 5 miles from my house. We tried hard to like the RDX but decided it was a bit small. Matthew was courteous, patient, helpful, honest etc. etc. etc. I got a nice note from the GM after we broke off our interest thanking us etc. and when we ended up deciding to move back to a larger car (we were trading a Lexus RX) we thought we would check out the MDX that we really didn't think we wanted previously. We drove MB, tried to drive a BMW (long story not pertinent), a Lexus, Toyota and looked at Volvo etc. We ended up not only liking the MDX but frankly the treatment we got from Matthew and everyone at Courtesy Acura swung us there. We have bought 5 previous Honda products so the car wasn't the issue. Price and service were and Matthew hit a home run on both. His colleagues at the dealership were terrific, we feel like part of the family there and will recommend Matthew and Courtesy to our friends. GREAT job, very pleased.

telenkoh

Jun 26, 2011

I initially contacted Acura through the internet, and Matthew responded to me.At that time, we could not agree on a price/pymt.I than re contacted a few days later, and he than called me with some numbers.In the end we were able to agree on price/pymt, and I am now a happy owner of a 2012 TL.The process was seamless and everyone at the dealership was a pleasure.After going from an Acura to a Toyota and now back to an Acura, I feel like we will most likely be Acura owners for life.

TMS2757

Jun 21, 2011

This is my 3rd Acura due largely in part to the fabulous service I have received from the service department. The management and the sales team have done a great job of listening to my needs in a vehicle and have always worked with me also.

greeves

May 27, 2011

Dealt with Mr. Carducci over email and the experience was awesome. We negotiated fairly on a 2005 Acura TL that was sold on his off day. He then extended the same deal to another TL with less miles although 1 year older. Everyone was great to get us in and out of the dealership when my wife and I came in to sign the papers.

JennW

Aug 28, 2010

I was reading the reviews on here for Courtesy Acura and I'm really confused because my experience was *nothing* like the ones described in the negative reviews.I called on Saturday and Michael answered the phone. I told him I had a 2007 Honda Civic Sedan and that my payments ($433) were too high for me now. I told him I wanted another 4-door car and that I was considering a pre-owned Acura. My requirements were really just a 4-door car, and I preferred to stay in the Japanese built cars. He told me that he was sure he could help me and asked me if I could come in. I had classes that day, so I told him I would come in the next day (Sunday.) That afternoon, he emailed me a link to the online credit application and told me that I could fill that out before I came in to save time.The next day when I showed up, Michael told me that he'd found the perfect car for me. I followed him outside to their little covered area and he showed me a really great looking Honda Accord (a step-up from my Civic!) It was a 2006, a year older than my Civic, but it had half the miles (only about 26,000.) We drove the car and I LOVED it! We went back in and they showed me a printout with the price and payments and all that on it - my payments were going to be around $285/month. That was great news to me! I was getting a model that was better than what I had, it had half the miles, and I was saving about $135/month on my payment.I told them that I needed to come back the next day because I was waiting to see if my grandmother was going to be able to help me with my down payment or not, and I wanted to show it to my mother. They told me that if I wanted I could go ahead and take the car with me (without signing papers to buy it first, I made sure of that!) and show it to my mom at home, then come back the next day to either buy it or return it. So I took it home and went back the next day with my mom. When we got there, they said there was a small issue with my credit, and that to get the car finance through Honda/Acura Financial, they would need to discount the car more. They told me that Honda would finance me at 8.7%, but only up to a certain amount of money. They said other banks would finance me, but that the rate would be much higher. So, to get the car to work for Honda Financial, they actually took another $1,300 off the price of the car! (They had already taken $1,000 off to begin with.) Where else do they discount a car to keep you at a lower interest rate??!? That was amazing to me!When it was all said and done, my payments are $268/month for 60 months and I absolutely could not be any happier about it. The people (especially MICHAEL) were SOOO nice and the whole purchase experience was truly better than I ever thought buying a car could be. I really think that people should visit Courtesy Acura if they're in the area and looking for a car.

jchrisusa

Mar 17, 2009

I recently moved to Orlando and since I have always had great service from Acura Dealership where I used to live, I figured it would be the same here, the price is usually high, but the quality usually makes it worth it. I was wrong. The people at Courtesy Acura were unfriendly and uncaring. It took almost 3 hrs to simply get my tired balanced for $60 and when I went back in my car, the issue I came to fix was still there. I called back to see what had happened and got that uncaring attitude of "bring back the car and we'll see what we can do"I don't have another Acura Dealership in the area but I will have to look for another Garage to service my car.

zim32805

Oct 17, 2006

Our 48 month lease on our car is up in 9 months. Just received letter from the GM about wanting to buy our car and end the lease early as well as exchange our lease for one of equal or less payments, etc. Of course, it was a come on to get us to rollover our remaining 9 months into a new lease. We figured so but had to visit to see for sure. Very deceptive letter and dealings. Our third and last Acura and last transaction...ever.... with Courtesy.