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Used Cars for Sale at AutoNation Chevrolet in Amarillo, TX

AutoNation Chevrolet of Amarillo offers you the opportunity to find used cars by AutoNation Chevrolet. AutoNation Chevrolet is a trusted dealership serving clients throughout Amarillo, in search of certified used cars. Also, AutoNation Chevrolet is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by AutoNation Chevrolet to get the affordable car that is right for you.

Location: 2200 E I-40, Amarillo, TX 79103

Phone: (806) 318-0044

4.4 Google 821 reviews

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79103, Amarillo TX

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79103, Amarillo TX

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AutoNation Chevrolet

4.4 Google 821 reviews

79103, Amarillo TX

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What’s more, AutoNation Chevrolet of Amarillo has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from AutoNation Chevrolet. Check out the listings today to find the right car for yourself. AutoNation Chevrolet is definitely the best place to buy used cars online.

4.9
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Based on 297 Reviews

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Calvin Boyd

Aug 27, 2020

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Never bought here before. But Jimmy Allen and Tim Rodriguez are by far the best I’ve dealt with. Very prompt and straight to business. Worked hard to find the right truck and I’m super happy!

KS

Kamryn Steffens

Sep 29, 2020

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Josh was absolutely AMAZING throughout the entire process. He made it super easy and actually fun to buy my car with him. I would DEFINITELY recommend anyone and everyone to go and see him if they are looking to buy a car!!

EW

Elise Ward

Sep 9, 2020

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Mark O. was my sales guy and he was great. He let me know where we were in the process and got everything done as quickly as he could. He kept in mind my budget and met my needs for needing a 3rd row.

CL

Caroline Lupercio

Sep 7, 2020

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The service department was able to talk to us and help us. They explained everything to us that they were doing with my vehicle. Claudia in the service department was able to accomodate us and ask us if we had any needs or concerns

LR

Leo Reid

Aug 9, 2021

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I can always count on great service when taking my vehicle there. Delena, specifically, is who I have worked with over the past few years and she is always open, honest and explains everything and answers any questions I may have. Keep up the great work.

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PumpkinSpice1661

Nov 14, 2016

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I am very pleased with AutoNation Chevrolet's service department. I was in a bind and really needed my vehicle fixed and back to me in a hurry. They provided me with a loaner vehicle to drive while they were working on mine so I didn't have to miss any work and had my vehicle back to me a lot faster than I anticipated they would. Serena is so friendly, she really cares about other people.

A

Aspen2016

Oct 19, 2016

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I wanted a lower priced car for my 16yr old daughter. I had searched for a month with no luck. I had a friend purchase from them and highly recommended them. So I got on line and saw several vehicles in my price range. I went by and talked to Tim, he was very polite and helpful. We drove several cars and found the perfect one for my daughter. Tim helped me get all the paperwork done in about an hour. I am very pleased with my purchase and the free warrenty they gave me for a couple months...who does that on a 137k vehicle anymore. I will be recommending everyone I know and will be choosing them when it's time for us parents to finally upgrade ours.

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richard

Sep 6, 2016

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Ann and David were great and got us back on the road for our vacation . Thanks !!

RS

Ramiro sandoval

Aug 18, 2016

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we came by about a month ago to look at the 2012 cruze but A.D told us that it was in the body shop, he called regularly to make sure that we are still interested and that's why i stopped looking elsewhere and waited for him to call, and as he promised he called as soon as it was ready, and we came by to look at it and he offered us an amazing deal that we couldn't say NO to.Thank you A.D for keeping your word and thank you for the wonderful experience.HIGHLY RECOMENDED!!!

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stevielopez

Jul 27, 2016

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My husband and I went to AutoNation to find a used vehicle, with a tight budget. I called ahead interested in a vehicle they had and made an appointment. When we showed up, we had to wait around for Tim to finish eating and then joke around with co workers. I should've known then, to just leave. When he met up with us he Didn't even show us the car or even try to give any suggestions to good cars for our family of 4. We talked about our budget, and I said our # was the MOST we could do....it was a very strict budget. I reminded him several times. After running our credit check, etc, he said we were approved and he said it was in our budget. Tim asked if we would like to look at this vehicle. We agreed to look, and test drive. The vehicle was in poor condition in my opinion. Outside damage, as well as very worn on the inside. with high miles. AND the check engine light was on-which I mentioned and he laughed at. After test driving it, I had a bad feeling,when we back to his office he said " I got it approved for ***" which was $100 WELL over our budget. I asked him if he had heard me about what I said our budget was and he got an attitude. I assume when someone goes in there with a HARD budget they would get the idea not to go to far over. if it would of been $20 or so I would of been fine. I was not okay with paying that much monthly on a almost 10 year old vehicle with HIGH miles. we said we weren't interested anymore and he continued to go down on his payment price- I said I wasn't interested, and he continued to get upset with us. In front of my 2 year old twins. Very disrespectful. he was making rude comments "surely you could scrounge up the money" NO we cant. that's why we have budget. I will never go back to AutoNation. I will never recommend them to ANYONE. Thankfully the guys next door at tristate ford got us an AMAZING deal. in our budget-low miles-newer suv.

CR

Cynthia R

Jul 25, 2016

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Nick Salinas is the best salesman. Had answers to all my questions and made sure I got everything I asked for and more.

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Davidmiller

Jul 22, 2016

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Really great respectful people there and they gave you the best. Deal and the car you want

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Destiny

Jul 22, 2016

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not much money for a car less than usual price used cars are less money of course but still good.

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Krista

Jul 22, 2016

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Great deals not much money for cars if u need help go ask .

MM

Manya miller

Jul 22, 2016

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They gave me the best deal and the car i wanted they are the best in amarillo and wouldn't trade then for noting

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SunnyC

Jul 22, 2016

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Best dealership ever . Top customer service. I recommend them for your next car purchas..

X

Xavien

Jul 22, 2016

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Great service you will get a great car used or new.

ZT

Zayden Tuck

Jul 22, 2016

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great cars good colors of cars all in good shape great smells in side cars.

C

Crystalg

Jul 21, 2016

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Very friendly and honest salesman. I am extremely happy with my purchase and will defiantly return for future purchases.

MP

Manya Proby

Jul 21, 2016

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We have been to several dealer ships around town and none of them gave us the customer service and the respect like F .Wdid at AutoNation Chevrolet he was honest thru the whole process and he worked his butt off to get me a great deal, and he surprised me with a lower monthly payment than I originally wanted. will be back to purchase from him again. thank you F. W and AutoNation staff!

AG

alex garcia

Apr 16, 2016

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We have been to several dealer ships around town and none of them gave us the customer service and the respect like A.D did at AutoNation Chevrolet he was honest thru the whole process and he worked his butt off to get me a great deal, and he surprised me with a lower monthly payment than I originally wanted. will be back to purchase from him again. thank you A.D and AutoNation staff!

CC

chad campbell

Apr 6, 2016

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Joush in the service depart went out of his way to help me. Warning came on my 2015 silverrado after a diagnosis it was a bad fuse block . Joush had it order overnight had my truck back in less than two days. Great jobs guys

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Crain2904

Mar 19, 2016

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John thurlow has been extremely helpful and found us the best deal for our family! He helped us very quickly. John found us a great vehical we are extremely happy with. We will fir sure come back to buy our nect vehical from john thurlow at autonation chevrolet in the future!

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Bexx78

Mar 15, 2016

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John Thurlow was a great sales person, down to Earth. He made it easy and fun. He gave us a great price and was very friendly, didn't feel pressured.

CA

Chris and Kristina

Mar 11, 2016

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Bobby at automation was very professional and he wasn't overbearing! We really liked our experience and would highly recommend this place again!! Thank you so much!!

C

Cruze70

Mar 11, 2016

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My experience at Auto Nation Chevy was very pleasing. The process of landing in a brand new Chevy Cruze was really simple and hassle-free. My brother Craig did a fantastic job in all aspects of taking care of me. It was really awesome. The entire process took no time at all and I was on my way. I love the new Chevy and would recommend friends and family to visit this fine dealership. I was upside down about four thousand on my 2002 Ford F-150 that had 215,000 miles. I got a great interest rate on my car that came with bumper to bumper 10 year , 100,000 mile warranty. This all for a low payment of 460.00$/ mo. Thanks so much, Glen O'Donnell

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michally10

Feb 27, 2016

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John was such an awesome sales consultant for us. He was such a friendly person and connected with us instantly. He showed excellent customer service skills and made sure we were more than happy with our choice of vehicle. We couldn't have asked for a more friendly, down to earth person to work with today. I would recommend any family or friend looking for a new vehicle to come see him specifically as soon as possible.

M

MWilson

Feb 25, 2016

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Extremely helpful! Polite and knowledgeable. Will definitely be back when we are ready to purchase again!

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Stephen Orcutt

Feb 24, 2016

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I'm very picky with my vehicles, these guys got me in found the truck I was looking for and in a timely manner. I'm very happy with my truck and I'll be a returning customer.

J

John10

Feb 24, 2016

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Just a quick fact don't judge a book by its cover me and the wife 62 year old and grandson 20 pull through the dealership at westgate looking at cars in a 99 beat up Chevy pickup salesman treated us like we were broke and really didn't want to help us traveled down to the dealership on east I40 got hooked up with Nick Salinas and Frank Wilson and before the end of the day and by the way excellant guys we bought 2 new vehicles 2016 siverado and a 2016 Camaro RS CASH just saying I like these guys and will be back they earned my business

J

Jenna

Feb 23, 2016

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I drive from Lubbock to Amarillo to take my car to Auto Nation. The customer service is great and I do not feel like I am being taken advantage of. I will continue to do business with them for years to come.

JW

Jinger White

Feb 23, 2016

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First rate service from start to finish. We have bought our last 4 vehicles from this dealership. Outstanding service.

MB

Millie B.

Feb 21, 2016

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My mother and I were traveling through Amarillo on our way to New Mexico and the battery in my suburban needed to be replaced. We stopped at AutoNation Chevrolet and asked if they could replace the battery for us. The service lady Serena Bailey was very kind, professional and eager to help. She got us in and out in a timely manner. She also offered us something to drink and made us feel at home. I would definitely be going back should the need arise! Thank you Automation Chevrolet

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Hardin's

Feb 19, 2016

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Couldn't be happier with the knowledge and friendliness of our sales agent! We were just looking, but we will definitely be back when we are 100% ready to purchase!

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roselady

Feb 13, 2016

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We ordered our new 2016 Tahoe from Auto Nation Chevrolet East because they gave such great personal service and were not pushy or rude in any way. They worked with my husband and answered all of his questions to great detail. We got exactly what we wanted and a short wait time. Thanks to Craig O'Donell for helping out with all those questions and prepping our car to the nth degree. He also knew so much about the techno inside that helped us get a head start on learning what an awesome vehicle it is. Thanks for a wonderful purchase experience.

J

jimmy

Feb 5, 2016

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I brought a 2008 gmc john heard me out and got me into my dream he was very truthful I will be sending my sons too see john about buying a car he was very helpful and honesty

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SteveP

Feb 2, 2016

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Parts people always knowledgeable and friendly. Parts counter people have great patience helping customers.

A

AD

Jan 30, 2016

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I have been shopping for a car for a while had been too many different dealership and none would even take time out to help, autonation was my last resort and it paid off I got what I was looking for was treated with the up most respect and most off all AD had great customer service! !! Thank you all so much!!!

LW

Latonya W

Jan 28, 2016

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My wife and I purchased two vehicles from Chris Crofford at Autonation Chevrolet and it was a very enjoyable experience! I love my 2011 Silverado!

RR

robert reyna

Jan 17, 2016

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it doesn't matter what you think, you can get a fantastic car at a fantastic price just go to Auto Nation Chevrolet in Amarillo TX and ask for A.D he can get you a car no matter the credit good bad nonexistent $500 down $0 down he will work with you to the best of abilities to get you in a ride if nobody will he can so why don't you give A.D a visit at Auto Nation Chevrolet in Amarillo Texas tell him Robert sent you when everyone is saying it's impossible A.D says IM-POSSIBLE and he will do his best which is the best auto sales service POSSIBLE.

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Gary Weis

Jan 13, 2016

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I have been searching online to find my brother a truck, finally I found one at AutoNation Chevrolet. we decided to stop by and test drive it, A.D was honest through out the whole process and he knew the truck inside out and explained all the features to us. the process was fast and all the staff here are very friendly. Thank you team

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Topeka

Jan 13, 2016

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We bought a 2014 Chevy Impala in December 2014, and a 2016 Chevy Colorado XLT Pickup in December 2015. We came back to the same dealership to buy our pickup because of the outstanding service and sales we received when we bought the Impala. Our salesman went above and beyond and became not only our salesman, but our friend. We will definitely go to Auto Nation first when it comes time to purchase another vehicle. Plus -- we love Chevys.

JS

Justin Schmidt

Jan 9, 2016

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i just stopped by the dealership just to look at a few trucks , A.D walked up with a smile to welcome me to the dealership, we started talking and he was very good at listening to what i had to say, which is hard to find these days, all other salesman just talked and talked they didn't even give me a chance to tell them what i was looking for. He worked very hard to get me approved and because of that A.D has earned my business, i absolutely love my Silverado.

JW

James Wesley

Jan 8, 2016

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Very fast and friendly service. from picking out the vehicle to driving away with it, i was very amazed. Professional staff and not pushy at all, definitely would recommend to anyone that is in the market for a new vehicle.

TM

Terrry Musgrove

Jan 5, 2016

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I have never had a better experience with a dealership. They had my car ready when they said it would be. They were all smiles.

BH

Brent Herring

Jan 4, 2016

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Everyone was great!!! The sale process went very smooth and timely. I had a good time! Then I need some service, and everyone there was awesome. Friendly, courteous, and the work was done to my total expectations and satisfaction. Would recommend them to anyone!

A

alexanderg

Dec 31, 2015

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A.D was a very good carsalesman. He went to the bank looking at payments of $400 a month, and it ended coming back at about $75 less than expected. The only problem is the initial bank verification stuff took awhile, and the banks were closed before they started running information to them; so I had to wait until the next day to look at the payments and such (it was difficult getting to and from work; my previous vehicle had a breakdown around Hereford and it made it impossible to use it for work purposes). All in all, I would rate the overall experience here at Autonation as EXCELLENT.

AB

Amarillo by Morning

Dec 31, 2015

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My salesman Thomas Sondergaard did a great job explaining the benefits of an electric car. He actually knew a lot about the Volt. Every aspect of my buying experience was above my expectations. From the managers, Scott, Frank, and Joe, stopping by to introduce themselves, to the other sales personnel greeting me and offering their assistance. A warm and inviting experience. I would recommend AutoNation Chevrolet to all my friends and family.

A

amathes987

Dec 31, 2015

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Everyone was so helpful when I came in. They were very understanding and took their time to help me get exactly what I wanted. They answered every question I had. Would not go anywhere else they have a customer for life!!

C

craigery

Dec 31, 2015

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Wow...what a great deal, staff was great!! Got a great deal on my trade as well. Lowered my payment and my rate...cannot ask for more.

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luno806

Dec 31, 2015

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Love my car buying experience, no rush, no hassle, and just made it so simple and easy for me. Couldn't be more happy, especially in my new turbo Malibu.

M

MrsSmith6

Dec 31, 2015

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This would be the 7th vehicle that I have bought from AutoNation Chevrolet and I would not by one from anyone else!! The customer service is top notch and every salesperson and manager was able to answer every question that I had!! The demo of the vehicle and how everything works was excellent!! I knew how to work every option on my truck before I left the lot!!! If I could rate this dealership with a hundred stars I would!!

RL

Raissa Lopresto

Dec 31, 2015

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Diego gave us a great deal and we really appreciate how polite and warm everyone was. It was a very appreciated experience and allnofnour questions were answered. Definitely will come back in the future.

LD

leroy dick

Dec 30, 2015

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where should I start, I first met A.D in the service department, he showed me several pick ups and was honest the whole time, he called me every other day and kept me updated on all new inventory that was in, here I am a few weeks later driving my 2016 Silverado home. He is what I call a great a sales professional. will be back in the future to buy from him again thanks A.D.

KA

Kayla Abbott

Dec 29, 2015

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great expericewith baldo great and fantastic sales person

LA

Luz Arriola

Dec 29, 2015

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I was treated well while I waited for my car to be dealt with. The job was done quickly.

SH

Samantha Hardy

Dec 29, 2015

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Very friendly people and Baldo was an excellent car salesman!

AA

Abdulwahid Ali

Dec 26, 2015

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Jonathan helped us a lot and gave us all the information we needed

JB

James Bagley

Dec 26, 2015

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The staff was very attentive to my needs and the work was completed on time.I also used the courtesy van for transportation to and from work, this is a very good benefit to me.

EE

elenzar emiliano

Dec 24, 2015

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great customer service, and a great team, will be back in the future to buy another car. A.D is my car salesman from now! thank you sir for your hard work.

BF

benito flores

Dec 22, 2015

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we wanted to lower our payments because they were too high and talked to A.D he did a great job, thank you so much A.D.

CV

Connie Vences

Dec 22, 2015

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Bobby Luna was very helpful and I would recommend him to all my friends..

KM

Kim McCune

Dec 22, 2015

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When I callled asking about buying a new car, AD never hesitated on helping me get the car I wanted. He works very hard for his customers and I am very thankful for his honesty during this process. He's a keeper and an excellent salesman and I will be back to Auto Nation because of him and his expertise!!!!

GJ

gary jones

Dec 20, 2015

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A.D did a great job getting me approved i love the impala.

JN

James Novak

Dec 20, 2015

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I had a great experience. I will buy from these guys again.

KR

Kayla Richey

Dec 18, 2015

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I Love my 2015 Malibu!! Thanks Mark!! You made my new car buying experience great!! Also want to say your service team is amazing!! Thanks Zane for getting the trim on my door fixed, & my new auto-start installed so quickly!! Special thanks to Ann for connecting me with such a great car salesman!! Keep up the great work!!!

MM

manual mendoza

Dec 18, 2015

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A.D was great help he always works hard and he always finds a way to get me the best deal. highly recommended

BH

Brenda Holmes

Dec 17, 2015

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He went above and beyond in his service. He answered all our questions easily and had all of the answers.

LM

Lori Montoya

Dec 17, 2015

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Got a great deal. Traded in my vehicle and got the truck I wanted at a great price. I love it. Was treated very well and I have zero complaints.

MH

Micah Hernandez

Dec 17, 2015

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The dealership didn't have exactly what I wanted, but Jonathan went out and found it! He found the perfect vehicle, and I am completely satisfied with the way everything was handled. He was great to work with.

CH

clarence high

Dec 15, 2015

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would buy another car in future,A.d was a great help.

AA

Antonio Aragon

Dec 14, 2015

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I WENT IN AND THE MECHANICS ADDRESSED THE ISSUES RIGHT AWAY. later I RECEIVED A CALL FROM THE Sales department trying to buy my truck. I guess they use their services in the shop to look for good used vehicles. Oh well they, Got the job done!

JB

Julie Byrd

Dec 14, 2015

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Great team at auto nation in Amarillo! The whole process was a success due to all your hard work I thank u....

8A

87 Auto

Dec 12, 2015

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Have always had good service. Always friendly and very helpful and very knowledgable. Staff goes out of there way to help and give you the answers that are needed

S

sarahvallejo

Dec 11, 2015

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Easy to deal with. They took care of all the insurance part. I loved that my car my was detailed upon return. Runs better now then it did when I had it orginally. LOVE IT! Thank you!!

T

Trevor

Dec 11, 2015

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Bought a truck from Amarillo Autonation's and have had a great experience in all of the departments. Bought some accessories and had the body shop install them, they kept me updated step by step throughout the process. Would definitely recommend them to anyone!!

MA

Marlene and Berto

Dec 10, 2015

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Thank you Bobby Luna and company.. for treating us right.. and making it so easy..we just want to look..and headed home with a new used Tahoe.. Thank you again

B

Bills

Dec 10, 2015

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Love my truck great people to deal with. Very professional and far in there trade . They have a very large selection to choice from or can find what you are looking for. They work very hard for you also. Thanks

W

wshbuffy

Dec 10, 2015

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Any time that I have called the service department, everyone has always been extremely polite and informative. I've always had all my questions answered and felt they had my best interest at heart. I primarily have worked with Kenny Purkey. Great service!

AW

Alson willimon

Dec 5, 2015

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amazing customer service, I worked with A.D he was a great help and he worked hard on getting me approved and I was completely satisfied with my visit. will be back for sure and I would recommend all my friends and family to come and purchase from A.D.

OM

Olen meisenher

Dec 5, 2015

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A.D was a great salesman he is the hardest working salesman I have ever worked with, I am most definitely happy and will recommend all my family to him.. and over all AutoNation Chevrolet is the most friendly and everybody made me feel very welcomed.

TH

Tina Henton

Dec 2, 2015

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Auto Nation Chevy in Amarillo does a great job every time! The staff is always polite. Any time we've had a question they are knowledgeable about the service being done. I purchased my car there and I get it serviced there! Amarillo is a little over 2 hours from where we live, but well worth the drive.Love my dealership!

J

jesus480

Nov 16, 2015

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This dealership is very professional and has a great staff team. This experience was very great, I will recommend this dealership to anyone. Thanks autonation.

JP

Jamie Paetzold

Nov 9, 2015

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quick and painless oil change and lube. In and out in no time!

DJ

Debbie Jones

Nov 4, 2015

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My service representative, Serena Bailey, was outstanding! I was visiting Amarillo from Alabama; attending a Cowboy Mounted Shooting event at the Tri-State Fairgrounds. The batteries on my truck died and I was able to get to the AutoNation Chevrolet in Amarillo for service. The technician had one battery in stock and had to retrieve the other battery from another location. I had to return to the fairgrounds by a certain time to assist my husband in the event. As the time got closer Serena offered me her "personal truck" to get to the fairgrounds in time to help my husband. I really appreciated her willingness to go above and beyond.

FL

Fidel Lopez

Nov 4, 2015

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Process was easy fast and negotiable. People were helpful and friendly

AS

Anne Stanley

Nov 3, 2015

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We have bought our third Chevy truck from the Amarillo TX AutoNation dealership. Wiggy Harris the saleswoman we deal with each time we need to "upgrade" to a newer vehicle was fantastic. I don't consider her just a saleswoman, she is a trusted friend I have complete confidence in when going through the process of purchasing a new truck. When I couldn't find the "truck of my dreams" on the lot she went out of her way to find me the vehicle with the things I wanted in it. I'm an older person so I still like to have a CD player in my truck and she found me a 2015 extended cab that had one and much much more. I really like that you don't have to go through "haggling" over the price or the "little huddles" that most dealerships do. Everything was straight forward, price was a settled issue, trade in on my older truck was good and I was able to have monthly payments that were not gonna have me eating beans for the next 75 months. Everyone I dealt with at the Amarillo, TX AutoNation dealership were professional, friendly and I and my husband will certainly purchase future trucks and recommend your dealership to our friends and family. Way to go AutoNation, your people ROCK.

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Leslie Davis

Nov 3, 2015

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It started off going to the wrong place, I was disappointed that we were turned down. Autonation emailed me and I had explained to them that I was turned down. Then I received a call and talked to Mark. He told me that they could get us in the vehicle that we wanted. We went in on a Wednesday, waited for things to be completed in about a couple of hours. We met the general manager, and felt really sure about getting what we had desired this time. Mark pulled the truck up, and I knew that it was ours. The whole process was so much better. Thank you!

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Senech Wilson

Nov 3, 2015

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Took our Equinox to get oil changed and tires rotated and they did a great job, and we're quick. Had a nice place to wait while my car was being worked on.

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Richard Ringo

Oct 22, 2015

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All good, quick service, nice and clean and keep us informed

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Kay Mcwhirter

Oct 16, 2015

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The serviceman was very considerate to me as I had broken my car door handle. He explained me the process and I was relieved. I came after my truck a little past lunch and all was fixed. Thank you for having servicemen as nice as Zane.

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Ernie Stidham

Oct 11, 2015

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Easy to schedule. Courteous service from everyone I interfaced with. Shuttle service made it easy to drop off my vehicle and get to work. Costs ere comparable to local shops and I like using OEM parts.

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Destiny Perez

Oct 10, 2015

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We had a very good vehicle given to us to drive while ours was in the shop. They took care of what needed to be fixed in a very good amount of time, and communicate with us of what the cost would be. Honesty is quality, and we would definitely trust to have our vehicles fixed there again. Thank you for your service!

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Christopher Holmes

Oct 1, 2015

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I was in need of a new car after my previous car broke down and was in the shop at autonation. The staff was extremely helpful and got me the equinox I wanted at the price I could afford.

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Reynoldo S.

Sep 25, 2015

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Thanks for the great service Autonation Collision center. You made the repair process smooth and headache free.

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Mitch Brewer

Sep 22, 2015

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If we are ever in Amarillo and need help we will revisit them.

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Cecililo Guerra

Sep 21, 2015

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The woman at the service desk was awesome. Other than the issue taking a little longer than I expected due to finding another issue. Service was excellent. I even received a follow-up call which was very impressive. It gave me a small town feel. Good job AutoNation

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Robert Gutierrez

Sep 18, 2015

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Zane and the rest of the staff at AutoNation Chevrolet in Amarillo have taken great care of me.

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Terry Grimes

Sep 14, 2015

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This was for a recall on my vehicle. It was scheduled and the work was done in a timely manner with no problems or issues. I will be a repeat customer.

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Alan M.

Sep 11, 2015

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I brought my Tacoma in for some body work. The facility was clean and the customer service was great. But mainly, the repairs to my truck were done on time and were perfect. Thanks again for the great work.

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Antonio Zamarripa

Sep 11, 2015

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Drove to the location and did not think I would walk away with the pick up i was wanting. Great customer service and great people. Definitely will come back when in need for another car or truck

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Cara

Sep 11, 2015

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Had my car worked on at this body shop. Service was fast, friendly and excellent!

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Diana Bruce

Sep 11, 2015

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I brought my Forester in after I was rear ended. The work and the staff were wonderful. I hope i don't have to deal with a collision like that again but it is nice to know that I have a place I can trust to bring my car for repairs. Thank you AutoNation

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Larry Webb

Sep 11, 2015

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We were taken good care of and the staff was great during our time there.

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Tiera Lesley

Sep 11, 2015

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A great bunch of guys. Will do business again. Worked with me in a timely manner.

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John Romero

Sep 11, 2015

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Awesome experience. Very friendly helpful and knowledgeable. Helped me pick out my 2012 Camero and the entire experience took less than 2 hours. Will definitely send my friends and famile to Auto Nation Chevrolet!

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Billy Penn

Sep 2, 2015

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We were very happy with our experience and we think we bought a great car!!!!!!!!!!! Thanks for your help.Bill & Sandra

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Eric Crisman

Sep 2, 2015

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They were great guys to buy a truck from, I'll be back.

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Jamie Humphrey

Aug 31, 2015

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I've been looking for a new Tahoe since October. My salesman or this dealership wasn't the one I started at but while I was online looking around I was contacted by email by Mark. He started telling me about the Tahoe I was interested in & what kind of price we were looking at. I didn't immediately go talk to him. Months later I decided to go look again. I found the exact color I fell in love with except it was a 2wd. It was after hours but I texted Mark & he responded. The very next day he went to finding me one. We haggled a bit on the price but couldn't get there on the one he found & come to find out, it had a bench seat on the second row anyway. Needless to say, they went to looking again & found exactly what I wanted & at the price agreed to. They got it shipped in & delivered to me within 2 days. The people were extremely nice from the front desk all the way to the title area. I love my new Tahoe.

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Brenda Garza

Aug 29, 2015

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It was fast. Staff was friendly and professional. Enjoyed the visit. Would definitely recommend to family and friends.

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Lena Griffith

Aug 20, 2015

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My Tahoe was repaired with expert workmanship in the time specified. I am very happy with it and will recommend AutoNation to everyone. Terry was very courteous and kept his word on time and good workmanship. He was a pleasure to deal with.

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Alice Smith

Aug 18, 2015

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My experience was really great when I went to Amarillo to purchase my Traverse. The salesmen were very knowledgeable on all aspects of the car. They treated us with respect which meant a lot to me and my husband. I would recommend them to anyone needing a vehicle.

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Daniel Dizon

Aug 18, 2015

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I was traveling from California to Oklahoma when I stopped by and was serviced with the complete shabang. The employees were friendly and professional.

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Keith Yarnold

Aug 14, 2015

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Quick, easy, personable experience with all the employees.

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Nicholas Beckman

Aug 7, 2015

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Very courteous and helpful. Kept me updated on the status regularly. Highly professional staff.

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Adriana Moreno

Aug 6, 2015

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I went to Autonation in Amarillo, TX where I was helped by Johnathan Venzor. They did not have the car the wanted but Johnathan took time to find one that was even better than the one I had in mind. He had it delivered to me from 2 hours away and I absolutely love it. Autonation was beyond helpful and I would definitely recommend to anyone who is looking for a quality car and quality customer service.

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Andrea Johnson

Aug 6, 2015

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I was in a great need of a new car. I called Nick and Jonathan and told them what I was going through and they told me to patience and give then a couple hours. They called me and to me they got me approved for a 2015 Equinox With no down payment or trade in . I was in total shock I even asked if they had the right person because I knew my credit was badiThey had great customer service when I went to finish up my paperwork. They greeted me with a smile, show me all the great features on the car, set up my oyster, and even filled up my gas. They were awesome.

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Tyler Bivens

Aug 6, 2015

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Everything went smooth. No hassle on price, easy to deal with. Would definitely recommend.

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David Callen

Aug 4, 2015

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I have had two cars repaired at Auto Nation Collision center. The service writers where very friendly and kept me informed throughout the process. Both of my cars looked better than before the accident. I would recommend the body shop to anyone.

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Jill Reeve

Aug 4, 2015

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I recently wrecked my car and was looking for a place that I could have it repaired at. I went in and they looked over my car and did an estimate for me. I received my estimate in a very quick time and decided to have my vehicle fixed there. I was told that it would be 2 to 3 days for my car to be fixed and back to me. This is exactly what happened and I was very pleased that what I was told is what was done. I an very happy with the repair and service that was done on my car. I would go there every time I something done to my vehicle.

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jmarshall

Aug 4, 2015

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I have bought four vehicles from autonation Chevrolet and regularly use the service dept. When my wife's car was rear ended twice we used the collision center for the bumper repairs. They did a excellent job and in a timely manner. I have recommended autonation collision center to many of my colleagues and they have also had a good experience.

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Myra Avant

Aug 4, 2015

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Very helpful. Good transaction. Salesman greatF&i good.

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SusanR

Aug 4, 2015

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I recently had hail damage on my Chevrolet Cruz, since my car is serviced at Auto Nation, I decided to take my car to the Collision Center. The staff went above and beyond to make sure my car was taken care of. They explained in detail how they work with my insurance and assured me they would be in touch with my insurance. They gave me an estimated time that my car would be finished, and it was finished before the estimated time. When I picked up my car, I could not tell that it had been repaired at all. It looked brand new again. I will definitely be going back for any service or damage to be repaired. Had an overall great experience!

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Amy Ockerman

Jul 31, 2015

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I had a great experience with AutoNation Chevrolet ! The staff was very professional and friendly. I'll most definitely be returning for my next vehicle purchase!

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Julie

Jul 31, 2015

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During a cross country move from CA to VA we stopped into AutoNation Chevrolet with an emergency ABS repair. The service center staff were so friendly & eager to help us. They immediately checked us in as "travelers" & went to work fixing my car. The technician worked through his lunch to get the repairs done so that we could get on the road as soon as possible. Two years prior to this visit my husband's truck was towed to this same dealership during his cross country move with a wiring harness repair & they again worked through lunch & had him back on the road in a matter of hours. I am really impressed with their level of customer service & would take my vehicles to this dealership in a heartbeat if we lived in TX.

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Victor Garcia

Jul 28, 2015

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I had very good experience. It was hazzle free and ride to my work was provided. More work was done than what I expected but it was necessary. I am very pleased

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Maria Arriaga

Jul 25, 2015

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Excellent service quick. Fast didn't wait to long. Got out vehicle in less than 4 hours

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Guadalupe B

Jul 23, 2015

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Best service in town, fast and easy, great customer service

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Lissa Perez

Jul 23, 2015

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The Service Department was so nice and friendly, they went above and beyond.

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AshleyB

Jul 21, 2015

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I had an awesome experience at Autonation Chevrolet in Amarillo. Craig O'Donnell went out of his way to get the car that I wanted. He told us he found a 2015 Tahoe in our price range that was red, which I was okay with but it wasn't my first choice. When I went to pick it up, he surprised me with a silver Tahoe. He definitely went above and beyond for us.

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Don C

Jul 21, 2015

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For 21 years this is our first call for all gm parts. Good and friendly parts department.

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NICHOLS FRAME AND BODY SHOP

Jul 21, 2015

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WE HAVE USED THEM FOR OUR PARTS VENDOR FOR ABOUT 15 YEARS .VERY VERY GOOD SERVICE. THANKS A LOT DORMAN NICHOLS

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Ash

Jul 20, 2015

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The part's department is great. They always get the part right the first time. The part's manager goes out of his way to make you happy.

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Norman

Jul 20, 2015

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I was very impressed by the staff in the parts department. I called the parts department to order a part and the autonation representative was very helpful with the transaction. I will definitely come to this dealership again for all my future part needs.

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Arturo Montenegro Rubio and Nancy Montenegro

Jul 14, 2015

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It was awesome never felt so important. Sales men met us at the door eager to help in every way possible and just like they said their customer service doesn't stop there it still continues I will refer anyone and anybody looking forward to purchasing a car to autonation Chevrolet thanks again! Thomas and Chris

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David Yocom

Jun 30, 2015

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Great customer service....they called to to confirm appointment. Clerk behind the counter was very nice and professional. He had a great smile.

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Toby Garcia

Jun 30, 2015

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Went in for a issue concerning my instrument cluster panel issue. I had an extended vehicle warranty. Autonation quickly diagnosed the precise issue. The part was there in less than 1 day and repaired in less than an hour. Quick and friendly service.

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Cheryl Craig

Jun 18, 2015

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I'm always pleased when I bring my car in for service. They do a good job and are always very courteous.

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Gregory Utsey

Jun 18, 2015

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Great buying experience... Everyone was very helpful and went out of their way to earn my business..

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Toya Cogdell

Jun 18, 2015

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Frank and Nick have taken such good care of us. We have purchased 3 new vehicles this year and they have bent over backwards to make sure that we got exactly what we wanted. They are excellent reps for your dealership.

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FocusFanatic03

Jun 9, 2015

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Y'all did a fantastic job on repairing my car. I Have no more grinding when I turn! Thank you for being able to give me so much help and also being able to do it in such a short amount of time before I left town. you guys are the best and I will be sure to tell others about you.

JD

Jamie DeLaCruz

Jun 8, 2015

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I have bought 3 cars from Autonation Chevrolet-The service department is Grade A.They always fix it right the first time. Thank you.

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Linda

Jun 8, 2015

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I took my Infinity FX35 to the collision center for some minor body repair. Barry Broadaway was very courteous and helpful thru the entire process. My Infinity looked like new. Thanks.

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Jason Redekop

Jun 3, 2015

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I've bought a truck from Frank Wilson about 4 years ago and planned to go back, however when he left I ended up buying two other trucks elsewhere. I did go back to look at a truck (nothing serious) a few days before I purchased the one I'm driving now, and spoke with Mark Ouanemalay and he was excellent salesman. As someone who has been selling for almost 10 years I appreciate no pressure. He listens well and is very helpful. I was surprised to hear that Frank Wilson had returned to autonation. That sealed the deal for me. Mark and Frank are great people to work with and I already have reccomended other people.

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Guadalupe Archuleta

May 22, 2015

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I liked how specific and detailed everything was explained to me from the Beginning to the end of my visit from every worker I spoke with. Super fast friendly and clean location..I brought my nephew with me and he didn't get a chance to complain that we were there forever .I reccomemed every Chevy driver I met to go here.

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Fernando Garza

May 21, 2015

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Its not my first time purchasing at Auto Nation but it was my first buying a NEW car and it was great. They made sure to help me get what I wanted and everything..

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Eva

May 14, 2015

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Baldo, Thank You so much for your help with the purchase of my suv!!! I definitely recommend Autonation for your next purchase of your new or used vehicle! Everyone was pleasant and Baldo went over and beyond customer satisfaction. He made sure that I was taken care of and gave me the confidence that I had chosen the right vehicle for myself and my family!!!

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Michael111

May 14, 2015

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I went to AutoNation and they could not find the part so they got with GM and GM built a new transmission and installed it within a timely manner. Thanks to Serena and the mechanic, I have my car back and it is better than ever.

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Ron Prichard

May 14, 2015

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These parts people are really good, they are good to get the correct part the first time and try very hard to send the right part the first time.

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Angela

May 13, 2015

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Angela Mathes called me as a courtesy and I went to the dealership to see what they could do for me and I found a great new car and was able to make it work for me. They had great service and I will definitely go back!

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BlancaRM

May 13, 2015

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I recently purchase a used car with Baldo at Autonation. He was very helpful and made the process very easy. I like the knowledge he had about the vehicles and everyone that helped with the finances.

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Body Shop

May 13, 2015

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Great Guys! Parts and service are great and reliable and the sales staff will do everything they can to help accommodate you!

CP

cool person

May 13, 2015

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I had an amazing time today looking for a new or used car at Autonation Chevorlet, unfortunately I was unable to purchase one today, but the employee's were super friendly and easy going people. It made my choice easier for when I want to get a car in the near future! I highly recommend Bailey or Angela, because they work together to find you a great deal!

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Delayna Sowle

May 13, 2015

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Nick was very friendly and was easy to talk to. He explained everything very well.

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Jason

May 13, 2015

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I went in without an appointment for repairs late in the afternoon, Zane met me at my car and helped me out. I was very worried I would have to wait until Monday to come back but Zane assured me it could be looked at the same day. He ensured I knew what the process was and knew I was in good hands. Serena and the other guy both struck conversation with me while I waited and I felt very welcome there. My car was not as bad as I thought and I was back on the road in no time. This service department is great and really care about getting you back on the road. I will definitely be back if I need service in Amarillo again.

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LARRY & VICKIE GRONEMAN

May 13, 2015

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We have a dealt with auto nation, parts dept for 20 something years, They have always taken care of our needs, You could not ask for a nicer group of people taking care of us. When we needed a new service truck, the first place was to auto nation, and they had just what we needed. We will continue to trade with auto nation as long as they will be there. We could not recommend any dealership any more than auto nation.

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petra

May 13, 2015

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Daniel was very helpful and easy to talk to ,took time to explain and answer questions .

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Renee C.

May 13, 2015

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My experience at Auto Nation Service Center in Amarillo, Texas was very upbeat and efficient. The employee's there are friendly and helpful. It was a pleasant time. I also, bought a used car there a while back. The salesman, Chris Crofford was helpful and knowledgeable in the car we were interested in. He made us feel comfortable and at ease during the whole process of buying the car. Thank You, Renee C.

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William

May 13, 2015

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Gene, Carl, Russell, Todd, and Kent take very good care of all my parts needs. Could not do without them.

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Cindy

May 12, 2015

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I went to AutoNation Chevrolet because of an ignition recall on my 2011 Chevy HHR.I was very pleased with the service. Everyone was friendly, answered my questions, and got me in and out without wasting my time.I was especially delighted with the drivers of the courtesy cars.I will definitely be a repeat customer.

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Shannon Gilbert

May 2, 2015

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I bough my car through Internet and phone sales and this was the best buying experience I have ever had. Jonathan we very focused on meet my car expectation needs, Angie throughly went through the financing contract, and Larry took extra time to deliver my car 2 hours away. Awesome service and I will return for future car purchases.

JD

Jacob Dominguez

Apr 27, 2015

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Nick Salinas was very polite and courteous of our goal to just look around. He respected that we wanted to look around at other dealerships. We did visit another major dealership down the street and were not impressed with how they treated us. It took us over 20 minutes to try and leave to continue our vehicle shopping. After receiving that kind of treatment, we immediately decided that we wanted to do business with Nick at Auto Nation. He was very informative and was very attentive as to what I wanted in a vehicle and I am so happy with my Trax. I felt like I was sitting down with my own brother. I have told all my family and friends about Nick and Auto Nation and that they should go and visit them first when shopping for their next vehicle.

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Micaela Mendez

Apr 20, 2015

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I purchased a 2015 Chevy sonic. I am absolutely in love with it. This was my first time buying a car and auto nation made it so simple and hassle free. Tim Rodriguez was very helpful and I would definitely recommend this place to everyone

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Debbie Davis

Apr 15, 2015

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Everyone was very professional and an enjoyable experience. Thanks for all the help in purchasing my new car.

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Francisca Lytle

Apr 15, 2015

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I was traveling from Tennessee to West New Mexico and about 30 miles East of Amarillo I started getting warning lights and loss of engine power. I was able to get my vehicle to AutoNation Chevrolet, on a Saturday, in the middle of there appointments schedule. They worked me in Quickly, diagnosed my problem did the repair and I was back on the road before the dust settled from when I came in. I would wholly recommend AutoNation and would not hesitate to use them again.

MM

Martin Makhanu

Apr 14, 2015

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Work done professionally and in a timely manner. They let me know diagnostics and what was wrong and asked my opinion on repairs. Gave me a choice. They were patient with me and got the job done. Nice environment. Bravo.

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Pamela Landis

Apr 14, 2015

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the day i came in for service went well. i did not have an appointment, it was 4:30 and they worked me in. thank you so much.

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David Murry

Apr 10, 2015

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The people are great and they always take care of us and treat us like family. Thanks!

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Tracy Combs

Apr 6, 2015

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Purchased a 2015 Camaro RS. Salesman Daniel G. Was very polite and helpful and answered all questions with expertise.

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Frances Corbett

Apr 4, 2015

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I was greeted in a friendly and helpful manner. My window mechanism had broken and a part had to come from across town for it, but it was ready in about 4 hours. They called me when it was ready for pick up. Meanwhile at the dealership, there were pastries and cold bottled water for me to enjoy. I arrived to pick it up and was immediately taken care of and was out of there within a minute or two. No hassle whatsoever. Thanks for a good experience!

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Danny Egbert

Mar 30, 2015

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Got the deal done as said on a new 2015 Corvette. Other dealer couldn't come close on a used 2014 Corvette...

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Frank Wilson

Mar 27, 2015

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Autonation turned our thought, well our dream of owning a brand new Chevy Tahoe into reality. Their no nonsense approach and willingness to listen to what we really wanted was amazing and surprising. Autonation Chevrolet is our new dealership and we will definitely tell others to make it theirs as well! A+ Autonation Chevrolet

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Darryl Dixon

Mar 25, 2015

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Very friendly employees, I was greeting when pulled up to service drive. They had my appointment and complete my service within the told time frame.

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Nastageia Olvera

Mar 23, 2015

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They were friendly and explained what my car needed and how they were going to fix it. This was important to me because I am not a car person, but she put it in a way that I understood what was going on with my car!

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Ben Mckeever

Mar 21, 2015

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The people that was helping me was really great. They kept me up to date with everything. They were friendly and nice. I will tell any one that is looking to buy a car to go to Auto Nations.

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Jennifer Williams

Mar 18, 2015

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I will always go back to Auto Nation. This was my second purchase of a new vehicle since 2011. Very satisfied with Salesman Mark O and the on-going assistance from him after my purchase with information about how to use all the new technology and On-Star features on my 2015 Malibu.

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John Sena

Mar 11, 2015

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Was very proud to buy my Chevy sonic had a great salesman who helped us and continues to help us with everything thanks Daniel

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Oscar Pena

Mar 10, 2015

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We had a great experience. I never liked buying cars because its a long process. This experience was different. Wiggy, Michael and Zane were so helpful and did the best in making us comfortable and easy. We loved them all.

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Bradley Beedy

Mar 4, 2015

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Painless process from start to finish and my new vehicle was delivered to me in Spearman, 90 miles away. What more can you ask for?

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Jo Freethy-lyons

Feb 26, 2015

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We received what we asked for. However, it was a long process. I felt like it should not have taken most of the day. Other than that,it was a good experience.

TM

Tandy Martin

Feb 16, 2015

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Very helpful, very nice, excellent service! Will come back to this dealership if I have trouble. Thanks

BS

Brianne Schneider

Feb 14, 2015

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All so friendly and really did an excellent job on finding what I wanted.

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June Franklin

Feb 13, 2015

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i was treated with excellent service and courtousy and zane was great at calling me often about my cars progress

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Ruperta Ramirez

Feb 13, 2015

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From the moment we arrived at the dealership service department all staff was very cordial and helpful.

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Crystal Northam

Feb 10, 2015

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Everyone is just very nice to me. I'm a single woman with little knowledge about the maintenance of my vehicle. But Jay has been very helpful with all my vehicle maintenance needs.

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John Riley

Feb 10, 2015

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I was Satisified with the Salseman Nick Salinas. He was helpful. He showed me everything and was able to explain all the numbers in the pricing and was able to get me the Best Price out of 3 different dealerships. My wife would recomend and have recomended your dealership to our friends who are looking to buy. Thank You for your gerat service.

CK

Charlie Keys

Jan 19, 2015

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When purchasing our vehicle the salesperson, Luis, was very helpful informative and answered all our questions to our satisfaction. On our first visit for service, we were met by a friendly person who also answered all our questions, we had an appointment and our vehicle was taken for service on time and returned on time.

JR

Jay Roberts

Jan 18, 2015

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We are very pleased with our new Equinox. Mark, Joe and Derk were very helpful. Mark explained the features to us very patiently!

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Lynda Wardlaw

Jan 17, 2015

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Serena and the service department did a wonderful job of dealing with the recall on my Equinox. The dealerships are striving to improve the image of Chevrolet with the public and their customers through service and education as to the need for the recalls and comprehensive explanation as to what was done on my vehicle.Thank you,Lynda Wardlaw

3H

3:23 Hot Shot Services

Jan 8, 2015

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Have a Hot Shot Business, service exhaust fluid system came up. Looked up closest Chevy house, no appt. we're treated as if we had purchased from this dealer. Kept informed to status throughout process, in and out same day. This high level of service and care makes you leave wishing that this were the dealership that you had purchased your Chevy from.

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Betty Alexander

Jan 7, 2015

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I was in desperate need of a tire after hitting a piece of debris. I was looking at a 4-5 day wait at another establishment. I called Auto Nation and was told they could have one the next morning. The cost was a little higher but not significantly so. Definitely not enough to make up for the wait. We arrived at the beginning of a snow event and were waited on immediately. We were back in Fritch in plenty of time to get the tire on the car before the weather got too bad. Felt good to have my wheels back.

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Dale Taylor

Jan 7, 2015

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Got a good deal on my new truck. They did not have what I wanted on the lot but was able to get the one I wanted from another dealership. They also gave me a good deal on my trade-in.

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Tiffany Messer

Jan 6, 2015

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They were very professional in fixing the recall on my car

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Dave

Dec 31, 2014

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The service team was very friendly. . The service on my car was fast and done right the first time.

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Jonathan Lloyd

Dec 31, 2014

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I took my vehicle in for recall work. Said was going to take all day - done in 2 1-2 hours! Very pleased with everyone there. Good communication with customers. Serena called me the next day to check if everything was ok with vehicle. They all did a great job!!

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Linda from wyoming

Dec 31, 2014

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Went to amarillo to visit family, started having car troubles so I brought my vehicle into auto nation, the quality of service I received from Serena was over and beyond she was very friendly, my car was fixed and back on the road quicker than I thought possible. Definitely give them 5 stars!

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Kelly Henninger

Dec 27, 2014

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Previously took our hybrid to another Chevy dealer in town and they kept it for three days and couldn't find the issue. Since then, we have been taking our hybrid to Autonation and they seem to have a mechanic that is skilled at working on hybrids. Autonation is fast and fixes any problems we have had with the car.

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Jerry Hayes

Dec 26, 2014

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The purchase experience was fine, was very impressed with sales persons knowledge of the vehicle and we had to negotiate some but was not drug out excessively (which I dont like), then when I picked up the vehicle the next day Daniel spent lots of time with me on showing me all the new features regarding the vehicle and was very helpful in helping me understand them.

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Anselmo Rendon

Dec 25, 2014

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Always enjoy going to Auto Nation always have a great expierence. Third vehicle bought there.

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Paul French

Dec 12, 2014

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Eddy Was great and found the car I was looking for

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Julie Manasco

Dec 11, 2014

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Well I took my car in at 8am and they said it should take about an hour. I called back about 1:30 pm to check on it and it still wasn't done. Got it back about 2:30. I did think that was a long time since that said about an hour to fix it. After I picked it up they did say they had people out sick that day, so I did understand. The people there are friendly.

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Theresa Weaver

Dec 11, 2014

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Nice clean facility that's why I chose this location. I am satisfied with this service center.

JM

Jason Murillo

Dec 9, 2014

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The customer service was outstanding, and service on my car was more then well done!

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Sarah Branham

Dec 4, 2014

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Everyone is always so helpful and kind. They get me in and out at the best convenience! I truly feel like it's a family!

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Teresa Weaver

Dec 4, 2014

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The waiting area is always clean and nice area to wait the chauffeur woman is always so very kind and loving however I missed her on Monday, the older man is kind introvert he don't speak to much pretty much just sits there until someone asks for something. The service advisors are good, however they never seem to be able to fix my problem 100% of the time. I am however satisfied with the service I get at autonation.

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William Gromowsky

Nov 27, 2014

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Awesome service associates from my initial call to schedule to check out! I will be back! William

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Charlene Mann

Nov 26, 2014

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Serena was very helpful. Thank you for everything.

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Cynthia Mech

Nov 14, 2014

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I've come in for warranty service on my vehicle a couple of times this year. Communication was great as was follow through on repairs in a timely and professional manner. The staff was very personable and did their jobs with excellence and care.

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Helen Garcia

Nov 11, 2014

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Staff was very professional and courteous. They answered all my questions and addresses my concerns.Thank you for your support!

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Randy Whitson

Nov 11, 2014

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I had a very good experience. They were very prompt and met me for the appointed time. The staff were very friendly and courteous.

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Tammy Bragg

Nov 6, 2014

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Our salesman Nick was amazing! I've already recommended him to a few friends of mine!

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Alan Kinzer

Nov 5, 2014

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COURTIOUS, ON TIME, NO ISSUES WITH THE REPAIR ON RECENT TRIP TO DALLAS.

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Charlie Carrasco

Nov 5, 2014

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I took my truck in and was treated very well I was offered a ride home then they picked me up.they treated me very professionally.

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Frances Scaggs

Nov 5, 2014

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It was a very smooth process. Service is wonderful.

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Linda Mullins

Nov 4, 2014

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Live in Tulsa, pickup needed an oil change so helpful to get it in to get it changed. Then the following week someone hit my pickup and ran and AutoNation came to my rescue and they are repairing my pickup. Everyone has been so nice with all my questions. Cant thank everyone enough.

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Donna Mckibben

Nov 3, 2014

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I brought my car in because tire sensors weren't working correctly. While there I asked them to change the oil. In less than one and a half hours my car was completed, I was checked out and on my way home.

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Cleodis Mcnealy

Oct 31, 2014

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very cordial,courteous,everything taken care of in timely manner.

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Johnnie W Corbet

Oct 31, 2014

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The truck I was looking for was a 2014, less money due to rebats...They looked and looked and could not fine one, so they found a 2015.. and for about the same money...VERY happy with the truck and the whole experience..

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AliceMJ-Completely Satisfied Buyer

Oct 30, 2014

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I can't express my complete satisfaction with AutoNation. In the last 4 years my husband and I have bought 6 new vehickles (2 Tahoes and 4 Pickups) from this Dealership. Eddie Huntley and his entire staff are the absolute best in the business. I wouldn't think of going elsewhere.

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Busy Lady

Oct 30, 2014

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I was very pleased with the customer service that I received at this dealership.

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Frequent Buyer

Oct 30, 2014

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I just purchased a new Chevrolet Suburban at Autonation Chevrolet in Amarillo. This was the easiest car buying experience I have ever had. The salesman was very knowledgable and friendly. There was never any pressure to buy anything we didn't want. The financing was smooth and fast. Overall the people were extremely friendly, the showroom was clean and inviting and we LOVE our new car.

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Hedwig Baker

Oct 30, 2014

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they had worked pretty fast.i was surprised.i would definitely recommend friends and family to visit auto nation.employees were very helpful and courtious

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Denise

Oct 10, 2014

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I received outstanding service from this dealership when I purchased my Malibu. The facility was also very clean. The staff in the parts department went out of their way in making sure I had the accessories I has requested. The over all experience was amazingly easy.

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raby

Oct 10, 2014

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I had my oil changed they did a very good job. Will return for my next oil change.

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William Pierce

Oct 4, 2014

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I was very well taken care of at AutoNation. I had an appointment for 10am, arrived about 15 mins early and was taken right in and only had to wait about 30 mins for completion of the work I was very pleased with the way everything was handled and would go back any time and recommend it to any one else. Jay was very efficient and took care of me at once. W. N. Pierce

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Sammy Mercer

Oct 2, 2014

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We have never had any troubles or experiences so called but just to let you know Ann in the service department is 5 STAR as far as the Mercer's are concerned. She is always ready to go the extra mile ! She takes care of all our needs in a timely manner knowing that we live out of town. Thanks, Annand everyone else at the Service department

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Anne Stanley

Sep 25, 2014

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I brought my truck in to have an oil change and also to have the "idiot light" that said "service tire moneriting system soon". I expected a large bill but was pleasantly surprised that it was only flashing that message because my tires were all low on air. I also had a coupon for a discount on the oil change. The only disappointment was that the shuttle service to drive a customer home while waiting for their vehicle to be serviced will only do "in town" service. Since I live in the country (a 25 minute drive from my home to the dealership) I had to sit and wait while my service was done. I was told this is a new policy since the last time I brought my truck for service and was taken home and brought back. My wait time was about an hour and a half, not too bad but I would have rather been able to be driven home and picked up at my convenience. At least the waiting room had a television to watch and I enjoyed a conversation with another woman waiting for her truck.

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Rodney Daffern

Sep 24, 2014

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My parents bought a Chevy Silverado from you guys, and recommended we trade our truck in for a new one there. We had no idea how easy it would be to do just that! The customer service is outstanding, they are willing to whatever it takes to help you out. And we were in our new pickup before we knew it! We love it!

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Bobby H

Sep 20, 2014

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My car buying experience was pleasant,quick and to the point.

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my son's dad

Sep 20, 2014

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Great and friendly staff! Very clean environment! I was very pleased in the professionalism and how well I was taken care of!

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Anthony Woodfin

Sep 18, 2014

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Surprisingly Easy Process- Salesman was excellent!

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Henry B.

Sep 17, 2014

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My '03 Corvette had a recurring electrical problem,that was difficult to diagnose. Their technition found the cause an corrected it without added expenses!

JM

James Murry

Sep 16, 2014

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good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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BroncoFan

Aug 21, 2014

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The Workers there are very helpful and nice! and a very clean place.

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TW

Aug 21, 2014

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Had my Vehicle worked on and had great service and the workers were very nice and helpful.

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scott lowe

Aug 20, 2014

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Great purchase experiance definatley reccomend.Easy no hassle experiance!

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Emm

Aug 19, 2014

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What a wonderful experience. I thought my car was a goner, but the service man, Jay, assured me it was going to be ok. It turned out I only had some debris in my wheel. Very kind courteous and compassionate. I take my car here for everything now. Ask for Jay. He won't disappoint you!!

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Kyle in Amarillo

Aug 19, 2014

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I would recommend this place to anyone needing service or repairs. Jay Roberts was very professional and helpful and very knowledgeable. Will definitely be back.

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Shasta Merrill

Aug 19, 2014

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Jay was so helpful and an excellent example of what Auto Nation is all about. I really appreciated his personal service & honesty.

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Chelle S.

Aug 18, 2014

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I took my car in for a simple routine oil change and was very pleased with the knowledge and courteousness of Jay, the service advisor. He noticed a sound that was not normal and had the mechanic check it out. It turned out that I had an issue that would have caused my car great damage, if it had not been caught. I play music everywhere while I drive and had not noticed the noise. He called me at home and explained what he had heard and offered to call my warranty company and get the repairs approved. Although I did not have my car for 2 days, due to Jay's keen senses, I will have it for a long time, now. All I can say is way to go Autonation. You got a gem when you hired Jay!!!

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Colby C

Aug 18, 2014

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Service department was very prompt in ordering parts and completing work.

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Curtis and Chris Copley

Aug 7, 2014

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The salesman Ellis Hill was so friendly and helpful. He knew it was a very busy weekend for us. So got us in and out as fast as he could. They stayed late to accommadate us. We left with a brand new car. I would shop there again.

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Pagie Evans

Aug 3, 2014

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Nice, clean facility. The staff were very friendly and prompt with meeting needs.

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M Morris

Jul 21, 2014

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Great people service love my new car I will do business again and send friends and family

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rapid ratler

Jul 16, 2014

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The best car buying event ever. Went into the dearlership found a car I liked and about 20 min later was driving off in my car. I would say to anyone buy a car from AutoNation Chevrolet.

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sailaway19

Jul 16, 2014

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Great car buying experience. Go see Tim Rodriguez for the best deals in Amarillo.

CK

Candy Kirkpatrick

Jul 15, 2014

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The guys and gals there are very good and courteous. Makes the process very easy and carefree.

JP

Jason parrie

Jul 15, 2014

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Great car buying experience. My salesman was very knowledgable and worked very hard to find me a car just for me. I would definitely recommend this dealership to my friends.

TC

The Cantu's

Jul 15, 2014

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The experience my wife and I had with the staff is ,by far, the best we've ever encountered. Would highly recommend this dealership to anyone looking to buy a vehicle. I'm actually in the process of buying another vehicle with these guys. I simply cannot brag enough about the staff, very patient and understanding.

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VickieT

Jul 15, 2014

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Our experience at AutoNation was tremendous. We were leaving on vacation and needed a new and bigger vehicle. Our salesman was awesome and very patient. He showed no signs of being aggravated, especially after I asked for the keys to the 7th vehicle to test drive. We loved everyone there. The atmosphere was wonderful, fun, very welcoming. We felt right at home. Thank you Auto Nation, I love my new ride!

HC

Happy Customer

Jul 12, 2014

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We went in looking for a specific car. It took a couple of weeks but they found exactly what we wanted and the price we were looking for. The buying process was smooth and painless. When we got home we realized the car needed a minor repair. The service dept took great care of us. We will definitely use them for our next auto purchase.

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sergeo1983

Jul 11, 2014

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Was there about 3 weeks ago and was helped by a very knowledgeable man. This guy really knew what he was talking about and was extremely friendly. I will definitely be going back thanks to people like Juan.

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Berkleychapman

Jul 10, 2014

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The dealership was amazing to work with. I highly recommend all my friends and family to use them. They took the time to go over every detail of my new car with me!!!

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jnamphoto

Jul 10, 2014

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Mikeal was an awesome person to work with. He listen to me and help me gat the truck I wanted. I encourage everyone to see him!

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ken walser

Jul 10, 2014

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The service we got at AutoNation was great. The sales people are very professional and friendly, and answered all our questions. I would recommend them to all our friends.

TP

Thuvan Pratt

Jun 22, 2014

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Zane did a super job getting us in when we did not even have an appointment. We were on the road from AZ. The repair to the truck only lasted for about 100 miles. The next chevy dealer in a small town in Oklahoma found the problem. I do not find fault with the service we received. It was great. The problem was one that was created by heat. The control card kept shutting the number 1 solinoid off. Zane and his folks did a great job. Thanks, Thuvan

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JAC

May 2, 2014

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AMAZING SERVICE, AND VERY FAST SERVICE ENJOYED THE STUFF

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Jessemullins

Apr 21, 2014

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Mark was very nice and did everything he could do to keep us happy and get us the truck I wanted. I am very happy with the truck and highly recommend him to do business with him.

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Jeff Fuston

Apr 1, 2014

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AutoNation was real easy to work with and when I buy another car I will go back.

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rhonda w

Mar 6, 2014

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From Start To Finish Jerome Baker At Auto Nation Was Great In Assisting Us In The Purchase Of Our New Camaro. Will Be Recommending Him And The Dealership In The future

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dwf56

Feb 6, 2014

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Car was serviced by a trainee instead of the certified Corvette tech that I requested . Was 2 1/2 qt low on trans fluid when I brought the car back 4 days later because of irratic shifting . Service manager Messer could not be reached by phone, would not return phone calls and when I took the car back to get the problem resolved, Mr Messer never introduced himself to me, never shook my hand, never offered any apology for any inconvenience this may have caused and the man was standing two feet away from me. I strongly do not and I repeat do not recommend this dealership to anyone!!! General manager Eddy Huntley could also not be reached by phone.

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Patricia Winkler

Jan 10, 2014

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Ann in service has always got me in and out fast. This is nice cause I live out of town.

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Jennifern08

Jan 2, 2014

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It was an excellent experience going to this dealership! The salesman was very polite and answered all my questions and concerns!! Everybody was very courteous!!!

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Itabit

Dec 19, 2013

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Mark cheerfully greeted us in the parking lot and was very informative about the vehicle we purchased. Mark and Derek West helped us with getting the final price for the vehicle. The financial lady Angie was pleasant to work with while filling out the paper work. All in all the experience was pleasant. I would recommend this dealership to my family and friends. I love my new Tahoe!

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kendra5036

Dec 14, 2013

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After my daughter bought her car from Mr.Ellis he had heard that my car had just went out. He then proceeded to tell me that he could get me in a brand new equinox with low payments. With in a few days I was in a brand new car. Other dealerships and salesmen have denied me, but not Ellis he went above and beyond to find me something affordable. I truly appreciate him for what he did.

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kajjguidry

Dec 13, 2013

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This is the second care we bought from Brent and we would definitely recommend him and this dealership!!!! He took very good care of us and we are going to be getting a pickup from him this next year! Thanks Brent!

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kendra5036

Dec 13, 2013

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Ellis was beyond helpful with finding me the perfect car to fit my budget. I have never seen a more enthusiastic salesman willing to go the distance to make me happy. I'm definitely coming back to see him for future purchases and recommending him to everyone I know.

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LoreataLM

Dec 13, 2013

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Ellis was very helpful and answered all my questions. He went above and beyond to make sure I would be happy with my new car. I would definately purchase another vehicle from him.

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ellen1977

Dec 12, 2013

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Auto Nation was a great place to get a car they were fast and very polite. Ellis Hill went way beyond to help me out. I would recommend Auto Nation to everyone.

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jennmc

Dec 11, 2013

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My service was great. And everything was I was looking for wonderful. And I told Ellis I'm looking for a small car good gas mileage. And he did.

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jodykramme

Dec 11, 2013

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This being the first time in my life I have ever purchased a new car. I find myself lucky to have had Mr. Ellis Hill (sales associate) help me with that decision. He treated me like family and followed through with exceptional performance. That is why I rated Customer Service as great.Not being sure what the "quality of work" category stands for? Is that the work of the sales associate? If so, I can tell you that Mr. Hill never gave me the impression that he was there to collect a paycheck. He gave me the impression that he truley cared that I was matched up with the right vehicle that met my needs and wants. That being said the Quality of Work for Mr. Ellis is also rated a 5.Friendliness. If you have read the above two paragraphs, then you know why I rated Mr. Ellis a 5!Overall Experience makes me want to buy a new Chevy everyday! It was outstanding and I hope when the time comes that the service department is identical to the qualities I witnessed in Mr. Ellis.Price: I researched alot of small to small cars on the market today. I believe for the price range I was looking at this vehicle stands out in the safety market and price arena. Thank you for making a vehicle of quality and safety. That being said, I also rate the price a solid 5.Thank you, Jody KrammeP.S. I just found out that I have to create an account to give this review. That I do not like. Had it been for anyone else but Mr. Hill, you probably would not be receiving this review.

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Trooper86

Dec 11, 2013

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Very good dealership makes sure you get the best deal possible. Salesman nick salinas was very good and gave us the best deal. I'm very happy I've shopped this dealership for ten years

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bigblu

Dec 9, 2013

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everybody there was very friendly and they got the perfect truck that I wanted and got it at a price I could afford I will definitely recommend them to everyone looking for a vehicle

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Jdwillis

Dec 9, 2013

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Very nice hard working associate! Worked very hard getting us the car and never failed to keep us informed on how everything was going! Very pleased with his efforts!

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nelopez

Dec 9, 2013

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The dealer was very knowledgeable and helpful through the whole process. I never felt pressured at any point in the sale. But all in all I guess the best part was the knowledge my salesman had of all the cars was really great.

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rab37233

Dec 9, 2013

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This is the first experience i didn't feel pressured in buying a new car and not feeling like it was a waste of my time. Nick Salinas is a very good saleman and any time i have any questions he has answers for me. I appreciate they way he made me feel about buying a new car. I know when I am ready for another i will defininately buy from Nick Salinas and Auto Nation off of I-40 in Amarillo Texas.

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johnnyray_williams

Dec 7, 2013

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I have had nothing but wonderful service at Auto Nation Chevrolet, even before when it was Plains. There are other dealerships close by, but dealing with them in the past, I have been lie to and even had some try to cheat me out of money as a "Preferred or Family Member". From the time you walk in the door, until all the paperwork and you drive away with you vehicle, the folks at Auto Nation Chevrolet are 1st class. I will and have told people I know looking for a vehicle or service to go see Auto Nation Chevrolet.Johnny Ray WilliamsU S Marshal Ret.

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elturner

Dec 6, 2013

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The dealership helped me in all the questions I hadand in purchasiing a new Vehicle. Everyone was very polite and helpful even with all my phone calls to Mr. Hill. I appreciate the service I got and would recommend him to anyone. Thank you very much.

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Ethan29

Dec 6, 2013

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Ellis was exceptionally helpful in aiding me with my purchase of my 2014 silverado. He was courteous and knowledgeable about products, discounts, and even competitors offers. He also continues to assist me with any questions that I may have even after I made my purchase!

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Sugar Reynolds

Dec 5, 2013

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I have always received nothing but great experiences with your service department.

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Ponkae806

Dec 5, 2013

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Very friendly atmosphere I appreciate mark giving me his time on showing me the new vehicles did not buy, but I will soon thank you

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larae21

Dec 4, 2013

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Tim gave us Excellent Service! Always kept up with our needs or requests , Made sure we were takin care of ! I will definitely send more people yals way! Thank you!

DK

D Kilcrease

Oct 8, 2013

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I enjoyed my salesman Ellis Hill. He let me get the one I wanted instead of the one he wanted to sale. He was very efficient and now a friend. I will suggest AutoNation to family and friends.

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jd taylor

Oct 3, 2013

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They were very helpful and super with service on me car

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NanyC

Oct 3, 2013

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The sales staff at AutoNation Chevrolet were fantastic. They went above and beyond to meet my needs. They treated my kids and I with the upmost respect. The facilities were very nice and clean. They were very generous with refreshments and kept my children entertained while I purchased my New vehicle.

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nuts4ball#21

Sep 4, 2013

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From start to driving my new vehicle home...Excellence all the way around! Thank you!

DH

DCK- Happy Mom!

Mar 29, 2013

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My salesman was wonderful...It wasn't at all what I expected!! I went in and there was no pressure, we looked at cars that was right for me..And now I'm in a great Car...I hope Larry is around when I buy my next car!! They made me like car salesmen again!! Thank you Plains Chevrolet for making my first brand new Car purchase a breeze!!! :)

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janp99

Mar 27, 2013

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The salesman was very courteous and helpful. Overall it was a very pleasant experience buying a car from him.

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shanekg

Mar 8, 2013

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I visited the dealership and bought parts for my Cavalier on 3-1-13. It was the best experience I've ever had. He was knowledgeable, friendly and didn't give me the "woman in a man's store" feeling. I would recommend Plains to anyone.

5

5705701

Mar 5, 2013

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My husband and I have been trading cars with Plains Chevrolet for several years. It does not matter wether we are looking for a good used car or if we are buying a new car the sales people have always been very kind to us. The service department is always friendly no matter if we just having the oil changed or other work done, they are always very prompt and the work is done close to the time we were told it would be.

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bdobbe

Mar 5, 2013

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I recently purchased a 2012 Silverado. This is my 5th or 6th pick up i have purchased over the years from Plains Chevrolet. On my most recent purchase,I first met with Derk and he turned me over to Mark and Mark did a great job of taking care of me during my purchase. When I got to financing my new truck, Scott really did a good job in working with me. I have had my new truck in for service twice since my purchase and both times i have been very satisfied. I would definatley recoomend this dealership to anyone.Thank you, Bill Dobbe

CF

CO fan

Mar 4, 2013

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On a road trip from Colorado to Texas we experienced a manufacturers defect in our 2010 Chevy HHR. The key got stuck in the ignition and the car would not turn off. We were in the middle of West Texas and running out of gas. We called around and finally found Plains Chevrolet. Even though it was almost 5 P.M. they were so nice and told us to come on in. They fixed our car quickly so we did not have to wait long with our dogs. They offered us water and snacks while we waited. They made a fantastic impression that I am not likely to forget.

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ThatOneGuy

Feb 19, 2013

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We looked around town for a new vehicle recently and decided Plains Chevrolet to be our place to get a vehicle. There was no wait, no pressure, and the overall experience and atmosphere was welcoming and stress free. They have a very large inventory which allows the buyer to get the vehicle they want and stay within your budget. We're going back in a couple years for a new truck.

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Tkthomas4

Jan 17, 2013

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I had a great experience buying my new 2013 Camaro! There was no pressure from any of the employees. I would definitely recommend anyone looking to purchase a vehicle to go to Plains!

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midnite258

Jan 15, 2013

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Dealing with our Salesman is so easy. He was not one to just sell you a car. He asks about our needs and what we would like. He gave us options and never made us feel rushed to buy. He even told us to think about what we need and what we want. Not just any Car Dealer its a Family Dealer. See J.D. Sauceda at Plains Chevrolet

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ksm1964

Jan 15, 2013

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Took my truck into service on 1-14-2013 because my horn was not working. Ann was very friendly and professional, got me right in. Pedro fixed my horn quick and I was back on the road. Thanks Ann And Pedro

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Blandon

Jan 14, 2013

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Thanks to Alex, I have one sweet ride. They customized my 2013 z71 to the max. They even delivered it to Plainview which is halfway from me. I will always buy my vehicles from Plains Chevrolet. Thanks guys once again for a sweet ride and great customer services!!!

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Judykhaley

Jan 14, 2013

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It had been 15 years since I had bought a new truck, so I knew I needed to be sure to get exactly what I wanted, a new Avalanche. When I buy a new vehicle, I take care of it the best I am able to and keep it a long time. I had test driven an Avalanche at another dealer, but they did not have the color of Avalanche that I wanted, and they said they preferred not to trade with another dealer just to get the color that I wanted. That dealer went through no effort to call me back with information that they would look for and find me just what I wanted. At Plains Chevrolet, Jack Pierce and Scott Morris were very friendly and helpful to me. They listened to what I had to say, and they were willing to work with me, and even give me more suggestions on what I might like. They both went the extra mile to find the color of Avalanche, the bright blue color. I was very impressed that Plains Chevrolet found the blue color that I wanted, but what is even better, they found an upgraded model with the Bose Radio, which is my favorite in sound systems, and the beautiful black leather and wood grain style interior. Plains Chevrolet was also helpful in finding me the best interest rate from one of the best banks, since I had excellent credit. Plains also gave me a very good trade in price on the vehicle I traded in, a 2006 Mustang GT. Overall, I am very pleased with Plains Chevrolet, and buying a new vehicle there became a friendly and personal experience, as well as knowing that they will be good to work with in the future on routine or other maitenance. Jack Pierce deserves an extra thanks for contacting me about my interest in a new Avalanche. I had never been to Plains Chevrolet before, and if he had not initially contacted me with a phone call, I may not have known how great Plains Chevrolet is. Plains was also helpful in showing me around the service department and getting to know the employees there, and the best maintenance program for my new Avalanche. Above all, they went the extra miles, or many extra miles, to find and transport back the new Avalanche for me from the original dealer that had my Avalanche. And the new Avalanche was delivered just two days later, and I was able to take possession that day. Jack was also helpful showing me how the electronics and OnStar worked int the vehicle. I am pleased to have bought my new Avalanche from Plains, and will certainly recommend them to all my friends in the future. Sincerely, Judy Haley

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D. Lyon

Jul 15, 2012

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After researching the three different cars that I was interested in, I then shoped from Amarillo to Dallas for the best deal. The above mentioned sales representives at Plains were very nice and made the best deal of anyone that I had tryed to buy from. You have to do your research before you go to any dealer and get many prices in writing. I learned that a lot of these out of town super dealers will tell you anything and change the deal when you arrive. The team at Plains Chevrolet bent over backward to be honest...very honest on pricing and the extended warranty. They worked as a team to make my purchase as smooth as it could be.

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jestaton

Jun 25, 2012

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My wife and I bought a car from Plains Chevrolet and was told that it had been in a wreck but they assured us that it had been fixed and restored back "the way it was supposed to be" to quote the sales manager. They told us that they would not have put it on the lot to sell if they were not sure that it was a certified used vehicle. They also told us it would still be under the manufacturers warranty with a 36,000 bumper to bumper and a 100,000 mile drive train warranty. They assured us we could buy with confidence. Well, after we bought the car we ended up having to take it back several times for several problems. Believe me, it has been nothing but trouble. Finally when the vehicle only had 23,000 miles and less than 3 years old the paint started popping off the front bumper and they refused to fix it. All I can say is if you buy any vehicle from Plains Chevrolet, you had better get every detail you can think of in writing and be prepared to endure the worst customer service experience I have ever had from any dealership in the Amarillo, Texas area. Good luck!!!!!!!!!

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cprdnick

Sep 23, 2011

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When I first bought my truck in 2009, these folks were great. They paid for my first service at 3000 miles, they constantly called to make sure things were going Ok. At about 8500 miles, I started noticing noises, several different ones. One was fixed after waiting 2 weeks for a new door panel. One was blown off, telling me that "its normal". Its not freaking normal dude, if a clunk comes from the rear end when you put it in reverse, thats not normal. And the other, a belt squeal, is still on going after 3 trips to the shop for repair on this particular issue. Atleast they had the decency to put me in a loaner while they had mine, but that was in my factory warranty period, now I'm at 50k, and I doubt they would do it now. Now, no matter when or where I call from, I can't get a single person to answer the phone. I just finished letting the phone ring for about 5 minutes before it went to voicemail. I called the numbers I had from when I first started doing business with them, and then I called the numbers currently on their website. I'll be going to a different dealership when I'm ready to trade in, possibly a different brand all together, though it goes agains everything I stand for. This place is just after your money, like most, but once they have it, they're done with you until the next time you want to trade up.

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parkersplace

Oct 31, 2007

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I purchased a truck, they wrote up a service order for a hitch. It took several weeks to get it put on, then they put on a used old hitch without any type of electrical hookup, not the hitch they took off the truck to sell on another truck, like they said they would. Because the service letter just said "Hitch" they would not make it right. I went as far up the totum pole as I could get. I guess what little it would have cost them to do us right, was worth us telling others about the poor service. There is a right and a wrong way to take care of things and they give "used car salesman" a bad name.Beware of any promised repairs, be spacific in the order, that they use new parts!!!!Billie Parker

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