Used Cars for Sale at AutoNation Chevrolet Arrowhead in Peoria, AZ

dissatisfied

Mar 24, 2016

My Daughter went into the purchase a used car. She was very interested in the Chevy Cruse. She is a single mom and had planned her budget accordingly. We viewed many cars and found a couple in her price range. Our sales representative was quite aware of her budget and assured her he would work with her. After test driving the car she was interested in, they went began the lengthy paperwork. What happened next was opposite anything I have ever witnessed or heard of, the price of the car kept increasing. She was told that she would have to pay for tinting of the windows, which they apparently do to all cars that are traded in, then pass on the cost to the consumer (she did not ask for or request tinting). Ultimately she was charged extra for several different items. Truth be told, the sticker price on the car was no where near what the ultimate price of the car would be. I recommend anyone who has a strict budget to stick to (and most of us do), this is not the place for you. Not only would I call this false advertising, but I also believe that the salesman was more interested in selling whatever car he could rather than helping a potential customer. Unfortunately for the salesman he unknowingly lost more than one sale, he lost several potential sales in the long run as well as the dealership itself.

Magicbus88

Jan 18, 2016

I cannot recommend the sales manager Mike Choung enough when looking for a car. He was extremely helpful and knowledgeable when we were looking for a used truck. He did not try to pressure us or push anything on us we did not need. I told Mike I will keep him in mind when looking for my next car and I meant it.

Justine Manning

Jan 11, 2016

Michael Martin was my sales person and he was very helpful in going through all the paperwork and explaining all the different new things involved with the vehicle. I would give him an A plus for all he did for me!

Jacqueline Paddock

Jan 10, 2016

My first visit to AutoNation was for warranty work, I thought there was only one recall but, found out there was actually 2. To take care of both I was rescheduled for another appointment. I found the Service Advisor Alex Perez that was assigned to handle my warranty recall did an emphatic great job from my greeting when I arrived to calling me when it was time to pick up my 2008 Corvette, it had been hand washed and made me feel like I'd found a dealer that I would come back to. Thank you for being so awesome.

Geoff Proven

Jan 3, 2016

First time at this dealership. Top notch staff, facility and service. Couldn't have been a more pleasant experience and have recommended it to friends...

Dale Heitlauf

Dec 30, 2015

I had a great experience at auto nation. The salesperson I worked with was excellent and very professional.

Destinie Sanchez

Dec 30, 2015

Charles Moore and Saul Aguirre are great guys. They made the experience the best. I would recommend going back and buying from them. Very patient and they want to sell you what you want and not what you don't. They didn't push the sale but instead gave my wife time to make the best decision possible. Great service.

Mike

Dec 30, 2015

After shopping for a car to lease 3 yrs ago autonation was the best, resulting in me leasing a vehicle from them. Being that my lease was about to expire I started the process of finding the best deal. After going to a dealer close to my residence I returned to autonation figuring that I would get the same results. Boy, was I WRONG!!! I had the same salesman who warned me that things changed. To make a long story short, I was never treated as a customer so poorly in my car buying experience. It was by far the most intimidating experience I ever had. Maybe I was in the wrong place at the wrong time, but what I went through will make me think twice about going back...

Denny Walsh

Dec 29, 2015

The oil change went fine, plus my car was washed which was appreciated. The coffee & donuts were great!!!

Rachel Soale

Dec 26, 2015

Amazing experience here! I highly recommend David Peterson...he made our truck buying experience easy and pleasant. Thank you David!GO SEE DAVID!

Lee Clark

Dec 21, 2015

I did answer survey questions on a phone call from Autonation - wasn't that forwarded to you?I commented that I was pleased that you fixed my transmission and transaxle and even moe pleased that it was still under warranty. Hopefully I will stay pleased for years to come.I also said that I wasn't happy that the actuator for the air exchange would cost $700 to repair and it was not under warranty.

Diane Needham

Dec 14, 2015

Alex Perez is the ultimate BEST!!! The only downsize is that I need more repairs done & as we all know that can get VERY expensive. I'm a senior on a fixed income so it becomes a challenge to keep me & the care fine tuned!!!

Simon & Narelle Haydok

Dec 10, 2015

A very pleasant dealership for buying a new vehicle. Salesman, Brent, was excellent to deal with, as was Sales Manager Warren. They both made the purchase a pleasant experience, especially after being in other high-pressure dealerships. Such a refreshing change from various other dealerships we visited during our time of looking for a vehicle. Thank you Autonation Chevrolet Arrowhead.

Neal Young

Dec 7, 2015

Kim A Did what I asked and advise me on couple of items that needed attention ,was pleased with the services price of work that was done.Thank You. N. Young

Maile Aguirre

Dec 4, 2015

Not only was this dealership stellar in every way possible, my car salesman, Michael Martin, went above and beyond in helping me get into my new vehicle. He was proactive in getting the loan pushed through finance, and the follow-up he did, was above and beyond what was expected. Going through the Finance department was not as trying as it has been at other dealerships. They did not try to pressure me for the additional purchase of every warranty in the world. I would highly recommend this dealership, and especially Michael Martin, to everyone!

Larry Ahrens

Nov 30, 2015

Great staff and awesome experience! I really do not have more time to give more imput but it was great

Linhess

Nov 30, 2015

I purchased a new 2016 Chevrolet Cruse on Friday 11.27.15. They were able to offer me a deal which matched car type, features, price, discount, finance rate, etcI was impressed with the how each step was explained and handled efficiently. After the paperwork was completed the salesperson Mike Dibenneto took the time to help me setup the On Star and Bluetooth features. He also explained many of the features and how to use them. I would recommend him and the dealership to anyone

John Richie Quillopo

Nov 28, 2015

I had a wonderful experience when I bought my 2002 red Camaro.The sales manager was very helpful when I had problems with the car and needed fixing and he got it fixed for me.The second time around when I noticed a coolant leaks, the service manager also was very nice and helpful to get my car fixed with no cost out of my pocket.Thank you so much Auto Nation.

Douglas Plattenberger

Nov 27, 2015

When we took our truck in for a problem with the left turn signal initially it was going to get done that day. However when we checked in the next day for the repair to be done, they had checked on the history of our vehicle and found that it needed to have several of our vehicle's major systems to be serviced (in fact we were WAY OVERDUE) which included transmission fluids, spark plugs and wiring. Although not expecting these additional costs, we were very glad it was brought to our attention. This is why we keep coming back. To know that our vehicle will always be kept running in top performance. We have a 1999 Silverado that looks and runs like new -- partly due by the service we get at AutoNation. Thanks for all you do for your customers.

FG

Nov 27, 2015

I liked how atttentive they were but unfortunately we weren't able to come up to terms. Dealer wasn't willing to negotiate.

William Kernan

Nov 26, 2015

We arrive at AutoNation Chevrolet Arrohead on a Sunday afternoon to just look at colors. Mike Maritn, sales consultant, met us at the front door and after I told him I was not there to buy but to just look at colors, he proceeded to be the most helpful auto sales person that I have delt with in my 84 years. Mike checked the inventory and took us out to the lot to look. We found the color we liked and after I voluteered what features we wanted Mike found a car that fitted just what we wanted. We went in and negotiated a price and trade-in in a few minutes. I had been shopping the WEB for several weeks and I new this was the best deal and made the purchase.Many thanks to Mike for his knowledge of cars, willingness to listen to what the customer wants, energy to work at finding what the customer wants, respectfullness of the customer, patience, knowledge of how to get things done after the deal is made. At delivery Mike did more than just a quick run through of the car's functions. He spent time setting up the electronic gadgets - just like a long time good friend would do.I would recommend Mike and AutoNation Arrowhead to anybody.Bill

Delores Baker

Nov 17, 2015

The Chevrolet staff are so polite and friendly, very welcoming.

Tina Robinson

Nov 17, 2015

Doug was the person that helped me with my truck. He was professional and courteous. Thank you for the great service Doug!

David Lopez

Nov 11, 2015

The guy that took care of me was very friendly and professional. He went above and beyond in making me feel that I made the best choice in buying a Chevy. He met my needs within minutes without me having to ask. He did an amazing job at keeping me updated on the progress of my car, something I really appreciated. I would highly recommend this dealership. My car runs like new again.

Jan Martin

Nov 11, 2015

5th car bought from Mike Dibenidetto. Will follow him any where he goes.

Cassandra Roberson

Nov 10, 2015

Overall, it was a good experience. Everyone I came in contact with was pleasant.

Chris Bryan

Nov 10, 2015

Mike, my salesman did a great job finding the exact truck that I was looking for, and Kelly, the Finanace Manager made the purchase easy.Thank youChris Bryan

Dennis Neff

Nov 8, 2015

My recent purchase experience was very pleasant. I was treated with respect and made to to feel at home. Mike and Bob are true professional

David Hernandez

Nov 3, 2015

My name is Dave Hernandez, and I've purchased my second Silverado at AutoNation Arrowhead Chevrolet. From the sales staff to the service department, everyone at Arrowhead Chevy has made my automotive needs a top priority. Following a horrific motorcycle wreck, I was out of a job for approximately four years. When I finally returned to work in 2011, my old Taurus became too expensive to maintain, and that's when I turned to Saul at AutoNation Arrowhead Chevy. I informed Saul that I had no down payment, a 12-year old vehicle for trade, and a new job. If I was going to make payments, I wanted to purchase a vehicle that I wanted and not one suggested to me. Saul made it happen. He was able to get me into my first Chevy truck. Two years later, I returned to Saul at Arrowhead Chevy where I purchased my second Chevy Silverado. I recently had my truck in for routine maintenance. Alex, my service advisor, listened to my vehicle concerns and after careful evaluation, Alex and the Arrowhead Chevy service team made quality recommendations and also informed me of other truck systems that did not need immediate attention. The team at AutoNation Arrowhead Chevy provides top of the line customer service and even price matches on maintenance products for all your automotive needs. I highly recommend AutoNation Arrowhead Chevrolet.Loyal customerDavid Hernandez

Jim Ritchey

Nov 3, 2015

Doug, was very professional and asked the right questions so he could take care of the problems I was experiencing with my Tahoe. I was very impressed with how the Service Department operated. It seemed very efficient. I will bring back my car if I have future service needs. Thanks Jim Ritchey

Harold Cason

Oct 24, 2015

Service Writer Doug Robinson has treated me as though my business with him and the dealership was important. Forthright and Personable.

Julie Clark

Oct 21, 2015

The service dept at this dealership is very good,very professional,yet friendly at the same time.They also keep you totally informed at to what they are doing......

John Biondi

Oct 18, 2015

Excellent buying experience. Initially was going to purchase a new silverado in Prescott and I live in Phoenix, Arizona. Prescott dealer advised me to go to a Phoenix Chevy dealer and drive one before I went to Prescott to determine which model and options I wanted. Went to Arrowhead Chevy on Bell and told them what I was doing.They were OK with it and I was so impressed with them I let them give me a quote. The deal was much better than the Prescott one and I bought the truck from them.If you are in the market for a Chevy and live in or near Phoenix and don't try these guys you are making a mistake!

Debra Richardson

Oct 16, 2015

Very friendly customer service, also service was timely. It was a good experience.

Sherri Spencer

Oct 15, 2015

As always, my Service Writer, DOUG ROBINSON went above & beyond to make my visit a good one..I always make an appt. & Doug greeted me when I drove up..My service was completed in a timely manner..A special "thank you" to Doug..Sherri Spencer

James Hamelin

Oct 13, 2015

Felt no pressure and all my concerns were addressed. Listened and tried to meet my needs and make it an overall present experience.

Makaila Herzhaft

Oct 8, 2015

The shuttle driver was very nice. Test of experience was also quick and cheerful

Rosemarie Abele

Oct 7, 2015

Love your store and your customer service. Very helpful and knowlegable.

Robert Graham

Oct 6, 2015

As usual, a top notch professional experience! Everyone was courteous, helpful, and was genuinely interested in my experience. This is the difference in where i buy a vehicle!

Tina Abbey

Oct 3, 2015

The whole experience was handled professionally. I went there for a recall on the steering column but the dealership did a thorough inspection and found a leak in the front end. They repaired the whole thing and gave me a courtesy vehicle to use. Everything was handled in a timely manner. Thank you

Christopher Aings

Oct 2, 2015

Jordon was great no hassle to buy my truck. I came in asked for the best possible deal and I feel they have that to me the first time

Fred Ellis

Oct 2, 2015

Very accomodating, great waiting facilities, priced right.

Therese Brown

Oct 2, 2015

From the time I arrived at the dealership I was greeted with a friendly smile I told them of my concerns regarding the repair to be done and asked to check if it would be covered under my warranty. The associate checked and had the repair done all in a matter of two hours. I am very pleased with the way I was taken care of.

Andre W.

Oct 1, 2015

Scot Davis is very professional and provides thorough and excellent customer service. In the past I would drive 35 miles each way to Freeway Chevy for maintenance and warranty services, but after meeting Scot several years back I decided that I feel comfortable with him servicing for my cars.

Carlos Urquidez

Sep 29, 2015

good, friendly, knowledgable personel---I have already recommendedtwo families that are looking for cars to go and visit MichaelDiBenedetto.

Dale Flint

Sep 28, 2015

I always have friendly, quick and efficient service, without telling me that I have to have items completed that are not necessary

Michael Warren

Sep 28, 2015

The sales person, Jordan Musick, and sales manager, Derek Miller, did an amazing job in helping me purchase a new car for my wife. My wife hates dealing with the pressure and lengthy sales process in purchasing cars so I was shopping alone. Jordan and Derek provided an opportunity to test drive a new vehicle to my house to show my wife. While she didn't pick the car taken home in the test drive, she was able to select the exact car she wanted based on the test drive vehicle. Jordan and Derek were then able to help me get the exact car she wanted and made the entire experience easier than the typical new car purchase.

Christian Wendt

Sep 26, 2015

The purchasing process was nice and smooth, and was handled in a timely manner. We are more than happy with our new vehicle, and appreciate everything our Salesman did to help make purchasing our new vehicle a great experience.

Douglas Wiltcher

Sep 25, 2015

My sales guy was Nwail Hasso. Nwail was very patient with me and put no pressure on me to make the deal. He knew the Camaro inside and out. It was my first new car experience which turned out to be a good one. I love my car and couldn't be any happier.

David Topolinski

Sep 24, 2015

Aaron and Kimberly are both excellent service advisors, they follow up and call you back.

Anthony

Sep 21, 2015

Went in to get a oil change and tire rotation. For the second time they forgot to tighten the lugnots on one of my tires. On the drive home it fell off. When calling back to get help I was transferred and given a we don't care attitude. When trying to get a hold of someone to talk with during the repair of the damage that followed the tire falling off, no body would answer a phone and no one would return a call. Afer picking it up again no apologies or true sorryness for what they did.

Dennis Stone

Sep 19, 2015

This is the 4th vehicle we have purchased from you folks. Your sales reps: Nwail Hasso (whom we bought our Silverado from) and Tomas Lopez (whom we bought our Equinox from) are very good at what they do. We felt no pressure at all from either and they were both very courteous and respectful to my wife and I. And after the purchase the showed us everything about the vehicles, all the dodads and such. So we will be back when we decide to purchase again. Thanks again .. Denny and Janelle Stone

Herman Ehlers

Sep 19, 2015

As usual I had a great experience. The service folks always treat me with respect and provide quality service, which is why I have been using AutoNation Arrowhead since 2003 when I purchased my 2002 Silverado.

James

Sep 19, 2015

Austin was my service advisor on my most recent visit. He gave me advice about the additional services that were due on my Impala based on mileage, but he was not pushy. The estimates on the work to be done were satisfactory and there were no surprises at the cashier. I am happy with my service visit!

Ramirez Family

Sep 19, 2015

Mr Michael DiBenedetto is an amazing, helpful, resourceful, kind man who did an amazing job getting my family in the right vehicle. Best thing we could of done was choosing him as our sales agent.

Erika Moore

Sep 18, 2015

The staff were awesome! We happily drive two hours to buy from auto nation and they are so prompt we were home for dinner, so kind it was like no burden at all to have baby in tow! This is the second time we purchased from you and honestly we are only interested in your dealership we wouldn't go anywhere else again and settle to be treated any other way than how you've treated us. We had our first buying experience with you in 2013 and our second last month. We recommend you and speak huge commendations whenever someone mentions our car is nice. It's great to know that the man who sold our last car to us, bobby. Isn't the only person there who can help! But we certainly trust and enjoy bobby which is funny because we had the preconception before buying a car that it's a stifling, unhappy, unenjoyable experience. Bobby made it easy, comfortable, fun and all over a great experience! He drove two hours from the dealership to my office a day after we bought the car to clean assfault off of the driver door. People should all do that for each other! What a shining example of not only human kindness but a dealership that really cares.

Rick Cotton

Sep 17, 2015

It was great, facilities are always clean and neat.

Dennis Farrell

Sep 15, 2015

Service was great. I was in and out in ;ess time tan expected.

Carolyn Conroy

Sep 13, 2015

Service writer was knowledgeable as to what my car needed. He also advised me what needs to be done at next service visit. Was very happy with shuttle service only waited a few minutes to get my ride. Driver was very nice and took me all the way home. I love this service.

Cecil Dressler

Sep 13, 2015

The service rep was very courteous. The vehicle took two trips to perform the diagnostics and fix. That seemed reasonable to me considering the ultimate issue. As a tech type person prior to retirement, I can appreciate the difficulty in diagnosing intermittent failures. While the quality of service was good,I was concerned with the competitiveness of the repair costs. It cost 700.00 dollars to replace two battery cables. As a former "shade tree mechanic", I considered that high. On the other hand, I worked on simpler vehicles. Any case, the quality of service was good, but I am still unsure of the cost competitiveness.Written by Cecil Dressler.

Andrea Mitchell

Sep 11, 2015

Great car buying experience! Everyone was very friendly and helpful, from the salesman to the finance department!

Sandra Navarro

Sep 11, 2015

We received a great customer service, we are so satisfied with our new suv!!

Amy

Sep 10, 2015

My car was fixed in a very short time span. I was provided a loaner car to use while mine was being repaired. I feel like the service went above and beyond what was expected.

Tara Cochrane

Sep 8, 2015

Great service, friendly, definitely not pushy! Had a great buying experience! I have bought cars in the past from other dealerships and I have to say Autonation Chevrolet was the best experience I have had. I would definitely go back for my next new vehicle!

Karen Myers

Sep 3, 2015

This is the 5th auto I have purchased from Autonation Chevy Arrowhead. Everyone from sales to finance and even the executive team get what "Customer Service" means. Each and every time i've purchased the experience has been simple and I walk away with a new car feeling relaxed and excited about the experience. Karen Myers

Christina Proctor

Aug 31, 2015

Everyone was very nice and helpful. The agent that helped me, Nwail Hasson is very pleasant to work with, and I never felt pressured to do anything. The atmosphere is very pleasant as well.

Gerald Reaves

Aug 31, 2015

Knowledgeable, friendly and professional. Repair work done on time. No hassles.

Kelly Strieby

Aug 31, 2015

I asked for a repair and was quoted nearly $2000 worth of repairs!Took to an independent and paid $400 for all of the same repairs plus replacing the hoses the AutoNation never even mentioned,

Roger Turner

Aug 31, 2015

My service was completed in a reasonable length of time, while I was weighting.

Robert Olander

Aug 26, 2015

The service manager I dealt with Scott was one of the best experiences working with the Chevy dealership very knowledgeable great attitude just easy to work with good experience overall

Wendy Anderson

Aug 26, 2015

I was experiencing issues with my truck the day before I was to drive out of town. I did not want to get stranded in the middle of the desert, so I called Alex Perez. He offered to stay late, so he could help me out. Fortunately, I was able to leave work early.Alex got my truck right in and after some searching the mechanic found the problem, but it wasn't a quick fix. They had to keep my truck overnight, but they both got in early the next morning and got my truck fixed so I could get on the road out of town on time and with the piece of mind that my truck would not break down. I am very thankful to both of them for going the extra mile and providing exceptional customer service.

Darrell Butlett

Aug 22, 2015

Service was very good and prompt. My appointment was kept and the serviced my vehicle. The wait was very reasonable. Very clean waiting area.

Margaret Street

Aug 22, 2015

Our key broke and was replaced, but j would like to know why when we bought our car we were only given one key. It would be nice to have a second. I will be starting to drive the same car and it would make the transition worry free.Thank you for the great customer service!

Colby Schwartz

Aug 21, 2015

The team at Autonation Arrowhead Chevrolet were great.

MK

Aug 17, 2015

Kimberly, service advisor. Best customer service, knowledgeable, and she always provide me the best options for my car services and parts replacement.Thank you!!!

Jorge Kong

Aug 14, 2015

Mr.Saul Aguirre was very helpful. HE went out of his way to help me on the functionality of the instruments. He was always there when I needed him. Mr.Mark Aurillo, Charles Moore, and Bastian Faisafi were also helpful in all my needs.I was very pleased with the SUPERB OUTSTANDING "KNOCK YOUR SOCK CUSTOMERS SERVICE" Please show my sincere appreciation to these gentlemen,Yours Truly,Jorge Kong

Robert Haigler

Aug 14, 2015

I originally took my vehicle in for a problem with the AC fan. They repaired it but 6 weeks later it stopped working. I took it back and they re-fixed it at no charge. Even though those were my expectations, it is nice to know that they stand behind their work.

Christine West

Aug 11, 2015

Joshua is my technician. The one thing I really like about dealing with Auto Nation I feel like I can trust them. When Joshua tells me that I need something on my car and explains to me why. He will tell me what is important to get now and how much everything will cost. He also will give me the cost of the other items that need to be done later. I trust Auto Nation.

Robert Vidal

Aug 9, 2015

The process was smooth and stress free. The salesman did a great explaining all the features of our traverse including a run down of the manual.

Neil Devivo

Aug 8, 2015

I just picked up a new Corvette from Autonation Arrowhead. Ordering process was was easy and there were no complication with the process. Vehicle was delivered ahead of schedule.Salesman was excellent. He knew his stuff and kept me updated throughout the process. I would recommend this dealership.

Paula Gray

Aug 4, 2015

We enjoyed our experience at Autonation Chevrolet. All staff was exceptionally kind, courteous and helpful. Staff was able to answer questions and helped with learning some of the car's features.

Alberto Mendoza

Jul 31, 2015

Doug Robinson was my advisor and always is whether it's for routine maintenance or any other service related issues. He is top notch and keeps me informed throughout the entire process !

Edward Lehn

Jul 31, 2015

Staff was helpful in my request. Made arrangements for my oil change to fit my schedule.

Mark Oconnell

Jul 30, 2015

Good morning, My fiance and I are completely satisfied and pleased with the way the Mike DeBenedeto handled the purchase of our new Equinox.I have been a customer for year's and I have purchased several vehicle's from Mike D and I have also recommended my friend's and coworkers.Mike D continues to keep in touch with me about my truck that I purchased almost 2 years ago. Mike takes pride in his job and customers and I feel we now have an ever lasting friendship.Thank you Mike D for everything and thank you for making my fiance feel comfortable purchasing a new Equinox!!Mark O'Connell a proud Chevrolet owner

Susan Russell

Jul 27, 2015

Our sales consultant, Nicholas Schilling, is a super star!! He went above and beyond to help us! He is definitely an asset to your organization!

Jane Freas

Jul 25, 2015

i recently got an oil change and tire rotation, doug was his usual pleasant and helpful self! it was done quickly and he provided me with the results of my 29 point inspection which was very helpful for future work to be done on my car, i also was able to use my online coupons for several other inspections that are not included in the usual, thanks so much!

Heather Kay

Jul 18, 2015

Everyone is really nice and helpful and Aaron Johnson is fantastic. I am so happy I bought my car at AutoNation! It has been a great experience since the day I first walked through the doors and I love my new Sonic!

Harriet Haggett

Jul 17, 2015

Comfortable waiting area. Would have been nice to be informed why service was taking so long.

John Aaron

Jul 17, 2015

The minute we pulled into the parking lot, Douglas greeted us. He wasn't pushy and was on top of getting our needs met. We will definitely be going back here in the future. Love our new 2015 lifted Silverado! It's a beauty!

Jennifer Puglise

Jul 15, 2015

Always receive high caliber service at Auto Nation Chevrolet

D C

Jul 14, 2015

Went in have headlight and related electrical system checked. Was a busy day and I was off so I wasn't worried about a few extra hours to wait. They found some overdue flushes needed to the system. The service manager went over everything and showed me where the problems were. He waited for me to decide what to do and found so coupons to help with the bill. It helped with the wait. Car runs smoother now.

Michael R

Jul 14, 2015

Salesperson was respectful of my time, desires, price point, and negotiation options. No jerking around and prompt, as-promised service. Could not be happier. management was equally attentive, respectful, and flexible.

Charles Peterson

Jul 11, 2015

The service manager was very helpful, answered my questions, and the car was ready when he said. Also I was pleasantly surprised to find that the car had been washed in addition to getting serviced.

Zachary Turney

Jul 9, 2015

I had gone to other dealerships, and AutoNation Chevrolet where the most upfront and pleasant to do business with. Will be buying my next car there too!!!

Thomas Mittler

Jul 8, 2015

Best experience I have ever had at a car dealership the wait was not to long and no haggling. Plus the finance manager was fast and right to the point. I would recommend everyone to buy a car here. Thank you for the super service Thomas Mittler

Marcos Gutierrez

Jul 7, 2015

Terri was our salesman. We loved that he wasn't pushy and didn't hover over us as we looked at the traverse. He was able to answer any questions we had and made us feel comfortable. We tried going to Nissan to check out some vehicles there because we knew a couple of people that work there, but they were constantly hounding us. We will continue to only buy from AutoNation Chevy and will recommend Terri to everyone we know.

Jim Fields

Jul 6, 2015

Our salesperson was Bob Merritt, he was awesome, got us in the truck we wanted. Nick in financing was awesome also. Would recommend Mr. Merritt anytime

John Woody

Jul 6, 2015

I've purchased my 3rd vehicle since 2012. Sal and Charles are like friends to me. I always enjoy even getting my oil changed there.

Jan Norwood

Jul 2, 2015

I love the service at Auto Nation, I love Doug, my service representative, and I love the service I get at Peoria's Auto Nation.

Virginia O'Brien

Jul 2, 2015

This dealership is great. The cost for repairs is comparable to individual shops. They have a nice shuttle to take you home and pick you up. They have donuts, coffee, and water while you wait. The service reps are the best--especially Josh and Doug. If fixing your car sounds like torture, try this place and it will change your mind.

Dorothy Kaiser

Jun 30, 2015

The service on our car was provided quickly and professionally. We always enjoy our trip to AutoNation - and not just because of the fresh coffee -- and of course, the popcorn! Our service was done so fast this time that the popcorn wasn't ready...oh well, there will be a next time!

Lynn Boots

Jun 26, 2015

Took our '14 Impala in for 2nd oil change. Doug got me in on time completed the service work, as well as updates, and returned car to me freshly washed and ready to hit the road.Thank you, I was very satisfied.

Bernard Mchugh

Jun 22, 2015

My last 3 visit at the dealership with Joshua Gentry as my service Advisor have been terrific.He listened first,advises second and you feel that everything that was available to you as a customer has been explained.I will continue to be a customer.

Jessica Lum

Jun 22, 2015

We were looking for a new car since ours broke found one through our insurance savings certificate through USAA showed them they found it we worked out a deal bought it and was on your way. They were very patient and made sure they explained all details.

John Moore

Jun 22, 2015

It's always nice to visit your dealership. Our service advisor "Doug" is always pleasant and gets things done for us. I also enjoy the comfortable waiting room and free Wi-Fi.

Michael Bosnick

Jun 22, 2015

Everything you want in a car buying experience! Polite Courteous and Willing to Listen .... what more can you ask for?

Carole Robinette

Jun 19, 2015

Mike Grahn was great to work with. Loving my Chevy Equinox

Ruth Little

Jun 19, 2015

Alex saw to it that an additional key for the ignition was made and identified the problem with the release of the key when shutting off the car. He ordered the part and within a few days when the part came in called and in a few hours had the problem solved. He arranged for the shuttle to take me home and pick me up. Great service.Thanks.Ruth

David Mcginnis

Jun 18, 2015

Saul responded to my email request within 10 minutes. "Strike while the iron is HOT" Saul and Charles made the purchase of my Corvette "painless". Was a GREAT experience. Have never purchased a new car with less stress. Falsafi did a Wonderful job explaining the "add on"options for my new purchase. PLUS was a GREAT FINANCIAL advisor "paying cash vs financing". THANK YOU TO ALL for your patience and professionalism.

Robert Friedland

Jun 17, 2015

Everyone I had contact with at the dealership was great to deal with.

Miguel Aguayo

Jun 12, 2015

Excellent! Tomas is the best!Finance and Manager were great!All phases of the process was good.Thank You

Marshall Klippert

Jun 10, 2015

My daughter bought a 2015 Chevy Colorado from Michael DiBenedetto, it was her first experience buying a new vehicle. From the first time we met with Michael and ordered the truck, to coming in to pick the truck up and dealing with Kelly Fraley in the finance department, we had nothing but a positive experience. Everyone at the dealership was extremely nice, including people that had nothing to do with the sale. We would highly recommend AutoNation Chevrolet Arrowhead to anyone looking to buy! Thank you for an awesome buying experience!

James Cataldo

Jun 9, 2015

Wonderful experience and will be back for my next vehivle

Juan Gallegos

Jun 9, 2015

Great experience, no Hassel and was very pleased with the service.

Joshua Gentry

Jun 5, 2015

Over all wonderfull buying experience! Doud Harris was my sales person, a very helpful professional guy, as well as the sales manager and finance manager that were involved in the sale. Highly recommend this dealer and Doud Harris.Thank you AutoNation Chevrolet for making my wifes and I new purchase an easy transaction!

Maxwell W

Jun 5, 2015

Staff was very friendly and helpful. Got a great deal on my trade in and on my new car. The whole process took just under 2 hours. I've always liked AutoNation Chevrolet. I've bought a car here multiple times. Thank you Auto Nation!

Sharon Brown

Jun 3, 2015

Alex in service was great and made me very happy! Jay the GM was also very helpful in answering my questions.

Stacey Ulibarri

Jun 3, 2015

They took care of my vehicle quickly and very well. I will go back to them for service

Angela Lindsey

Jun 2, 2015

Was an amazing experience with Debbie she ended up getting me into a new car for as much as I was going to spend on a used car.

David Adams

Jun 1, 2015

The most pleasant experience I've had purchasing a vehicle. Doug was a great salesman and kept everything simple. No back and forth, just quickly agreed on a price I wanted to get to. Finance was quick and pleasant as well.Thank you.

Phillip Hooker

May 26, 2015

After using our free oil changes from our purchase, We continue to have our truck serviced at Auto nation. We have come to trust our service manager, Doug's advice and recommendations on what needs to be done on our vehicle. Trust to me is VERY important.

Bruce Baker

May 23, 2015

2014 stingray corvette in for service, took a wile to get to me but I didn't have an appointment either. nice folks, kept me updated. will definitely return.Oh and my service consultant girl was cute.

Anthony Benenati

May 22, 2015

Art and Jim did a great job with the ordering process. Delivery and follow up services have been fantastic. Couldn't be happier buying my Camaro SS from AutoNation in Peoria! Two thumbs up!

Tamie Murillo

May 22, 2015

Peoria Autonation made this experience hassle free! Several staff at this dealership helped me. Art and Deb spent a good amount of time helping me locate my truck. They ended up pulling it from another location to ensure the purchase happened for me. I love my new truck and really appreciated the transparent approach that all the staff took with my deal. I had already spent the last 6 months shopping online and in person and had become frustrated with the haggling at other dealerships. I will definitely promote my experience to others about this Chevy location.

Jennie Thomas

May 21, 2015

The team at AutoNation in Peoria were Prompt, professional and polite. They were very accommodating and seemed like they genuinely cared about my vehicle and if I was content.

Arnold Frank

May 20, 2015

Treated well by the sales person. Very helpful and courteous. Had a chance to drive the vehicle. Negotiation was more pleasant than I expected. Finance issues were OK but left some issues that needed follow up. Those have now been resolved to my satisfaction.

Jeffrey Endris

May 20, 2015

The purchase of the 2015 Chevorlet Malibu was an awesome experience and such an easy transaction as well.

Mike Case

May 18, 2015

I was driving to work and I noticed the display on dash indicating "engine hot a/c turned off" the temp gauge was at 0. I was within 2 miles of a competitors dealership but decided to drive to Auto Natoin Chevrolet since I will not do business with that dealership. I pulled into the service bay and was met by Jenelle. She immediately took my information, said it would be a minimum of 1.5 hours and asked if I needed a courtesy shuttle to work. She asked where I worked and due to the long distance she looked into a loner car. Jenelle and your dealership turned a possible bad day into a pleasant experience. Thank you.

Linda Adams

May 17, 2015

What a great Z06 corvette2015 wow this is a great vette my dealer did everything they could to make my delv happen. Good for them this is my26th. Vette I have owned since i was 17 yrs old. 2nd Z06 Their service is the best ask for Doug he's wonderful. Thank you to every one who helped my delv. Go off smooth Corvette LYN ADAMS. Auto nation bell rd AZ. You rock! Thanks!

Gail Booth

May 16, 2015

Our experience with our salesman David Jefferson was excellent! David was thorough, professional and very friendly, without being the least bit pushy. David is the main reason we purchased our new Traverse from AutoNation Chevrolet rather than one of the other local Chevrolet dealerships. He made the whole experience pleasant.

Joy Marcello

May 16, 2015

Excellent service. Considering that I had an oil change, and 2 recalls that needed to be done, the time was quicker than expected.

Christopher Millington

May 15, 2015

The service was timely. The A.S.M. was very helpful as always. Parts were ordered for the recall issue as well. Very nice facility and cashier staff is very helpful and easy to work with.

Albert La Canne

May 14, 2015

Lisa was responsive and plain great to work with. I've sent her more people.Thank you Lisa! I love my car

Matthew Kendrick

May 14, 2015

everything went as expected!my Vechicle was ready right on time!

Dennis Gilbertsen

May 13, 2015

Alex was very helpful and explained everything that needed to be done. Told me what the price would be and how long it would take to get everything done. Everything was done in the time he said it would be and at the price quoted. Very pleasant experience with no problems.

Larry Bohlender

May 13, 2015

Service was excellent as I always expect after about 10 years with the dealership. Everybody is caring and professional. And my window tint looks good too.

David Long

May 10, 2015

Dealing with this Dealership was quick and easy.Explained everything in the pricing up front and made it easier to make the decision to purchase.Great people great company! Thank you

Donna Fitzgerald

May 8, 2015

Al was my service rep and he was awesome.. He explained the recalls to me and took care of everything.

Larry Malewiski

May 5, 2015

Pleasant and informative staff. The waiting area is clean and comfortable.

Mary Roan

May 1, 2015

I was treated kindly, with professionalism, and in a swift manner. My car was spotless upon completion of the servicing.

Percy Settle

May 1, 2015

Everything went smooth and the were all great individuals

Ervin Nemec

Apr 29, 2015

Excellent service from Alex Perez. He gave me a demo showing me how to operate the manual paddle shift as I requested.

Marissa Louvau

Apr 29, 2015

Easy and quick! The staff was incredibly helpful, knowledgeable, and friendly! This was our first brand new vehicle purchase so I had a lot of questions and they were all answered! Randy B is incredible at his job and made the whole experience painless and special! Thank you thank you thank you! Randy deserves a raise!

Kay Schlack

Apr 28, 2015

Service and staff were great. Suggest a "SERVICE" sign on Bell Rd to show where the Service is located. Drove all around the building and had trouble finding it. Same for Customer parking. There are two kinds: Sales and Service. Had no idea it was for Service too.

Carolyn Pawley

Apr 24, 2015

The salesperson made an unexpected and unplanned car buying experience more bearable. Made sure I was in and out as quickly as possible, I work the graveyard shift and was car buying on only 2 hours of sleep.

Patrick Thompson

Apr 22, 2015

I was treated professionally by Debra Ponticelli as well as other staff members. They cared about what I was looking for and provided all the information I needed.

teachthetest

Apr 21, 2015

Purchased my car there and visited service several times for routine things. Service has been fine to this point except I have had 4 service writers in less than 2 years, and my latest one is also gone. Went to get my car detailed (waxed) today and ran into a service dept. that is too busy for customers. Drive only had 1 car in it, but the only service writer I saw there (1:25 pm), Alex Perez, didn't want to be bothered with me. He didn't know what I was talking about getting my car waxed. Another guy tried to explain it to him but he was more interested in looking at a computer screen. I told him to get the detail guy, he would come and give me a price and I would wait until it was done. I had the same service done 8 months ago there. Still acting confused, he just started making excuses, they were too busy, he didn't know if they could do it, why did I want it done............. I finally said I will go get it done some place else and he said fine and went back to the computer screen. This dealerships spends lots of money on mailings to me, service coupons, emails etc but when you get there, they are too busy. I won't be going back any time soon.

Jane Scherbing

Apr 18, 2015

Autonation made the car buying process much more positive giving us additional options and ideas when making our decision to purchase.

Warren Tobey

Apr 10, 2015

Friendly, informative, clean, neat courteousstaff. My vehicle was washed perfectly and dryed afterwards. All the work in less than 3/4 hr.

Michael Lewis

Apr 9, 2015

Great experience got a new car same day great people working for the dealership wish them all the best

Ashley Wiltbank

Apr 8, 2015

Our experience was easy and fun. We felt well taken care of.

George Caruso

Apr 3, 2015

I went in for a repair covered by my extended warranty. It was done promptly and in the stated time. Also, I asked for a thorough check of my truck as I have a plan for a 10,000 mile trip this summer. A need for servicing was identified and carried out in the stated time. I value this preparation of my truck so I avoid trouble on the road.

Jenny Crist

Apr 3, 2015

Our salesman Randy was so nice, not "pushy" like most car sales people. We went to several different dealerships, but chose to go back to Randy because we liked him so much. I would definitely recommend AutoNation Chevrolet, and specifically Randy, to anyone looking for a good deal and great customer service.

John Cottingham

Apr 3, 2015

My service advisor, Aaron Johnson, is a very straight forward advisor. Unlike most of them I trust Aaron to tell me honest advice that will solve my issue at the lowest cost to me. That is unusual. I presume he is on commission as most are, so his honesty is a personal asset.

Elizabeth Smith

Apr 1, 2015

I could not be more pleased with the way your garage handled the key problem.Someone took the car when I arrived. I went into your waiting room and a worker came and told me how long it would be. One hour later (right on time) they came and told me it was ready. One of your men brought the car to the front where I could get in and drive away.Thank you, it couldn't have been better.

Marvin Hallford

Mar 31, 2015

I had a problem with my door locks going up & down and my light flashing off & on, on the dash, plus my truck was cutting out on me while this was all happening, while I was driving the truck. They found the problem and fixed it, I am very pleased with them and their work, I have no problem recommending them to family and friends.

Frank Zadori

Mar 24, 2015

It was quick and easy. No hassel no presure. A lot to chose from

Andrew Grahn

Mar 23, 2015

The customer service was beyond expected. The staff showed that they truly cared and I will recommend this dealership to everyone.

Patricia Mitchell

Mar 22, 2015

Service personnel have been fantastic. My car gets the best care which makes my visit to the dealership pleasant. Sales personnel have been very helpful immediately greeting me when I need assistance. The shuttle service is a nice option.

Courtney Davis

Mar 17, 2015

My service adviser, Josh, was so friendly and extremely helpful!

Sandra Ramsey

Mar 8, 2015

Scot,the person assigned to assist me, was friendly and efficient. My Traverse was finished and ready to go quickly. Easiest and non stressful experience.Thanks Automation Chevrolet!

Mark

Mar 4, 2015

The recall repairs were done well, and they basically got the car finished when they said they would. The one fly in the ointment was communication. Our Service Advisor (Kimberley, who did an otherwise outstanding job) called me and said the car would be ready in 15 minutes, whereupon we waited at home for about 20 minutes before taking the 10 minute drive over to the dealership. When we arrived, I could not locate Kimberley (more on that later), and was directed to the cashier, who had no paperwork or record of me. I was asked to step away from the counter and wait. After a few minutes, Kimberley came up from the garage area and said our car would be up soon, and directed another employee to get our car from the mechanic's stall. At that point, I signed the paperwork (which was quite thorough in explaining what was done) and we then cooled our heels for at least another 20 minutes before the car came rolling up. I have no issue with the car not being ready until the time that it actually was, I just would have preferred to stay at home waiting, as I was in no rush and told her so at the beginning of the process. Now, I have no idea where the breakdown in communication occurred, and I wasn't THAT inconvenienced, but if you honestly want to know where the service could be improved, that would be the place. Overall, though, it was far better than most service appointments that I've had over the years at other shops and dealerships ( this was my first trip here, though, so no point of reference on that score).

Pat Cline

Mar 3, 2015

Hassles free, prompt, polite. From on line service to salesman sales manager and the paper work.

Chloe Kish

Feb 28, 2015

Mike and Charles were awesome to work with. They were both honest and made sure that my grandparents and I were comfortable with our new car purchase. I have had past horror stories with car dealerships but my experience with this dealership was nothing short of outstanding. From the time we walked in the door we were treated with respect. They listened to our needs and wants and got the perfect car for me! Thank you again Mike and Charles for such a great experience. You will see me again!

Evert Fruitman

Feb 28, 2015

They took care of our car in good time and advised of other suggested service that it could use.

Kelly Fletcher

Feb 19, 2015

I originally brought my car in for an oil change and took it home with a new oil leak. I then took it back and found there to be an oil pan that was leaking..I don't know why the mechanic didn't notice the caked in oil under my car when it's only 2 years old. That's what got toe. Needless to say it got fixed along with my water pump.

Harold Hawes

Feb 17, 2015

The visit was for a refund on repairs made on a recall I received. Very professional. received a check today actually. Only took one week. awesome!!!

Mary Ann & Richard L. Jones

Feb 13, 2015

Our salesman Douglas Harris was wonderful.He has offered his help & has helped us on several items that we could not figure out. He has told us we can call him in the future if we need anything.

Joe

Feb 11, 2015

I took my Silverado in for maintenance service and an electrical issue. They fixed it right the first time and kept me informed of the progress. i would recommend.

Richard Brunson

Feb 9, 2015

We had warranty service performed at Midway Chevrolet which was not done properly. They also claimed we needed new belts due to cracking, however upon inspection by a third party, we did not notice one single crack. We were given Autonation as an option (by warranty co) to diagnose claims of faulty work. Autonation confirmed our observations and corrected issue. Autonation was very accomodating and professional from start to finish. They delt directly with warranty to ensure positive customer experience.

William Scott

Feb 5, 2015

The salesman, Jim Teller, was honest, knowledgeable and helpful. We were offered something to drink while waiting for information from finance. Jim showed us several models and colors of the Equinox that we were interested. He took me on a test drive so that I got the feel of the vehicle. After we decided to purchase the Equinox, Jim connected me with OnStar to transfer to the new vehicle, he explained everything about the inside features along with the lift gate on the outside. We appreciated all of his input and we felt comfortable driving a new vehicle off of the lot. Jim is an excellent salesman and we did not feel pressured at any time. When we were taken to the finance department we were treated exceptionally well by Kelly Fraley. He explained all of our options, he applied for a refund on our warranty and license plate fee. Kelly was open and honest. We had a very pleasant experience through out the purchase of the vehicle.

Jessie Field

Feb 1, 2015

fast, friendly, and overall great experience. This dealership has the nicest employees. I felt very welcomed as well.

James Cox

Jan 30, 2015

I previously had my Chevy serviced at AutoNation in Peoria and was wondering if the sales department was as good. Yup, The sales staff did just fine, so, we will be servicing our vehicles and buying any new vehicles from AutoNation in Peoria from now until they fail to meet my expectations.

Luis Munoz Perez

Jan 30, 2015

The promise time was just as Alex my service adviser had told me. I had up to date information as what was being done to my car if any other problems were found and what was done to the car was explained very well by the technician.

Terry Cunninham

Jan 30, 2015

They were great and helpful, my salesman was very nice, no pressure and did great!

Scott Miller

Jan 7, 2015

I had 3 vehicles to trade in for my new Cruze and Autonation did a great job in handling the trades.We started Friday night at 5 PM and were done by noon Saturday with all the paperwork.Nice job Autonation and our sales manager Liz for getting this done.

Tony Elliott

Jan 7, 2015

Our experience at Autonation Chevrolet Arrowhead was, by far, the best buying experience I've had in 32 years of buying a car. We were warmly welcomed and never felt pressured to purchase a vehicle. In fact, on our first visit we only took a test drive in a new Equinox. We decided not to buy that day and left the dealership. The sales reps didn't hassle us, beg us, or try to "deal" us to get us to stay. We came back the next day to drive a Traverse. Again, no hassle from the sales team. The just handed us the keys and allowed us to drive the vehicle on our own. When it was time do the deal, they worked diligently to meet our budget and within a few short hours were out the door with the Traverse and a price that fit our budget. We'd definitely recommend this dealer ship; Saul Aguirre and Charles Moore, specifically.

James Prejean

Jan 6, 2015

was in AZ for wedding when oil leak was noticed - dealer took me right in and Chevrolet had already identified potential problem and sent notice to dealers - my corvette was repaired promptly while I waited and it did not adversely affect my trip. I am very thankful for the prompt response to my problem especially being from Humble TX & so far from home - honestly I was very concerned about possible dealership to take to & a recommendation was what directed me to dealership and service tech

Jeff Beard

Jan 6, 2015

Kimberly was very nice to work with. We have just moved to area, and plan on staying with this dealership.Thank you,Jeff & Janina

Michael Higgins

Jan 1, 2015

My experience was great,everything was taken care of quickly and efficiently. I'm very satisfied with the car and service. My service advisor Bill was very helpful.

Sondra Laing

Dec 29, 2014

Both the sales woman and the finance person were courteous, knowable,and very friendly. The dealership was quiet and conductive for doing business. I have already recommended them to my friends.

Samantha M.

Dec 28, 2014

Just bought our second car from Autonation Chevrolet. The buying process went completely smooth due to salesman Tomas Lopez and finance manager Kelly Fraley. Tomas listened to my needs and told me all of the facts about the cars I was looking at straight up. He was not pushy whatsoever and was willing to do anything to make sure I was satisfied with my car choice. He was there throughout the whole process. Kelly in finance was able to get me in and out of the finance office quickly and offered me all of the options I'd need to be safe and happy after driving off the car lot. I would definitely buy a car from Tomas again and could not see myself working with anyone else at any other dealer again!

Brian Sinclair

Dec 27, 2014

My experience with purchasing a truck from Autonation Chevrolet was Excellent from beginning to end!

Robert Brown

Dec 23, 2014

Charles and Debbie were extremely helpful. They, along with Nick in finance< may the entire experience quick and painless. Thanks for all the help.

Timothy Strickland

Dec 21, 2014

the people at your dealership were helpful and friendly,they answer all my questions and meet my needs.

Chris Moriarty

Dec 20, 2014

Everything went smoothly and professional. Everything went smoothly and professional.Everything went smoothly and professional.Everything went smoothly and professional.Everything went smoothly and professional.

Sharon Snow

Dec 19, 2014

No pressure,quiet,a relaxed buying experience. My salesman Mike was laid backyet worked with me for hours to understand everything about the car. What a great experience. Nick in finance made me feel totally covered and at peace when buying the warrantee for the car. I have no worries, I can just enjoy the car.

Maria Jimenez

Dec 13, 2014

As I arrived and stepped out of my car, the staff were friendly and right away asked if there was something they could help me with. From there, I was treated with most sincerity and was asked what I was looking for in a car. Every question I had in terms of a vehicle, was answered. The vehicles I chose to look at were thoroughly explained as far as features and so forth. The dealership and staff were exemplary when it came to customer service. With it being my FIRST purchase of a new car, I was beyond satisfied with the customer service I recieved. Even after leaving the dealership, I was contacted soon after to see if there were any questions or further explanations on the vehicle I needed answered. I would definitely recommend this dealership to those looking for excellent customer service alongside being heard out on your needs and wants in a vehicle. To me, this is the definition of a great dealership. I plan to make future vehicle purchases with AutoNation Chevrolet!

Peter Heck

Dec 12, 2014

Scott Davis is great , always very helpful and keeps me informed on my vehicles. He is right up front with the quote and walks me through the work being done with no surprise. Scott is an asset to you and your customers. the vehicle is always ready at the time agreed upon at the onset of the repairs. Thank you for keeping him back at your location....

Johnathan Cardona

Dec 4, 2014

Awesome serviceFast and friendlyQuick and painless

Michael Cox

Dec 3, 2014

My experience was great and plan on doing all my business there.

Sara Montoya

Dec 3, 2014

Everyone on the staff was very helpful! Doug was my salesman and helped me get exactly what I wanted. Then Kelly helped me in finances and he customized everything to what I wanted and was super nice and helpful. It was super nice because it was my first time buying a car all on my own and they made me feel very comfortable with my purchase. I will be back when I need to upgrade my car again.

Wendi Yocum

Nov 26, 2014

Had to have done recalls fixed on my vehicle. Loved the staff and the facility was a very comfortable atmosphere.

Phillip Watkins

Nov 25, 2014

Alexis Perez has great customer service skills.. His communication and follow-up skills more than met my needs with his coordination of our service needs.

David Shamon

Nov 21, 2014

Great staff david was very helpful in my purchase of the new vehicle

Chris

Nov 20, 2014

Just bought my first diesel from them and they were great. Go see Justin! He was awesome and didn't presure me at all.

Robert Sitze

Nov 20, 2014

Mike Dibenedetto is very knowledgeable and very easy to deal with. Would be very likely to buy another vehicle from him.

Tracy Williams

Nov 20, 2014

Always very helpful and accomidating. I never get the run around.

Jay L.

Nov 18, 2014

Just purchased a new Silverado 2500 through the Costco auto buy program. Lisa Kuchta and Charlie Moore made sure we got exactly what we wanted in our new truck and have followed up making sure everything is going well. With out a question the best new car purchase we have been through

Christine Kasper

Nov 14, 2014

This was the best experience by far and I have been in a Chevy for 21 years. 5 Chevy's later.

Rick Masters

Nov 13, 2014

The staff was polite & accommodating in all areas to make sure our schedules worked for us while our vehicle was in for service. They called us to advise that our vehicle was ready & came to pick us up to drive us back to the dealership. We loved the fact that they gave the car a wash & delivered it looking pristine. It the little things that make the difference. Thanks guys for a job well done.

Rue Olp

Nov 13, 2014

When I called to get my Tahoe in to get some strange noises taken care of I was able to get in that day. After finding the problem Aaron was great to get me a loaner vehicle so I could get errands done and get my child at school that day. I was very satisfied and more than happy with the service I got from this dealership. I also have a friend that lives in Scottsdale but brings their Chevy out to this dealership because they feel the care and service is much better than the Scottsdale dealership.

Billy Marr

Nov 11, 2014

prompt, efficient, informative, friendly. What more can you ask for!

Joyce Ballard

Nov 11, 2014

I am very pleased at the service I received. I made an appointment online and received an email confirmation and since this was my first time and I didn't know anybody so I was told to contact John Pezek. He took very good care of me, I couldn't ask for a better experience.

Roger Foxford

Nov 10, 2014

Auto Nation on Bell road was fantastic to work with on buying my new car.Mike DiBenedetto is outstanding and makes it a real pleasure buying a car.Everyone was professional and treated me with respect and a valued customer.

Farrah Jones

Nov 5, 2014

This was the best experience I have ever had purchasing a vehicle. My salesman made the transaction effortless and pleasurable and he was knowledgeable and professional. I will defiantly purchase another vehicle here and so will my friends and family.

Constance Morrison

Nov 4, 2014

I cannot express highly enough the level of service I received. My new Chevy Volt was delivered to me at my home roughly 40 miles from the dealership. Mike Grahn was and still is VERY helpful--he even helped me put air in one of the tires that was just slightly low from sitting on the lot. I didn't know how and he offered to do it for me even though it was after 6pm and getting dark. Over and above is how I would describe his service!

Dorothy Regnier

Nov 1, 2014

Since I bought my Chevy used from another dealer, this was my first experience dealing Automation. I brought my car in because of a recall, and was very satisfied with the experience.

Mary Turner

Oct 31, 2014

Very pleasant car buying experience from salesman to mangers and finance department. Would recommend other to shop there

Bertha Woodward

Oct 28, 2014

No problems at all. Everyone was very courteous and helpful.

William Dilts

Oct 23, 2014

We were taken care of in a friendly and professional manner. Will gladly return here in the future.

Edward Fantine

Oct 21, 2014

Wow what great service! Brought my car in for a recall issue & it was easy to get an appointment asap! The service rep was very nice. And they washed my car!!! So happy to have found a dealership service center that really caters to Chevrolet owners. Thank you.

Donna Pinneo

Oct 13, 2014

Doug was the one to help me. He was very nice & helpful.Somehow I can't submit without agreeing to both of the disclaimer's. I do not agree with that.

Melissa Sadoski

Oct 13, 2014

Fantastic experience. This dealership is professional and honest, can't say enough positives for everything. Thank you!

Katherine Paulus

Oct 5, 2014

Everyone was nice, not to pushy gave me more than I thought for my trade in. I felt like we got a good deal

Larry Chevy fan

Oct 3, 2014

I took my 2014 camaro in for it's first service. All went great, I left with new Oil and filter and a clean Camaro, for free.:)

Tina

Oct 3, 2014

Work was done in a timely manner and I was in and out in 20 min when dropping off my SUV and also when picking it up the next day.

Don Walz

Oct 2, 2014

thanks for shuttle ride and surprise how clean everything was. Jose did very good job

Stephane Allen

Oct 1, 2014

Had some major repairs to be done on my vehicle and was pleased with the work, ability and willingness to provide me a loaner car and the time it took to repair. They said 3 days and it was ready by 2:00pm on the 3rd day.

Gordon Bardos

Sep 30, 2014

This is the second time "Big Mike" has helped with my lease. He is unfailingly helpful, explaining the lease process, offering suggestions, providing general information. I wouldn't hesitate to recommend him and the dealership to family and friends.

Linda Buckholtz

Sep 23, 2014

Everyone I had contact with was friendly and professional. Work was accomplished in a timely manner and I would definitely recommend my friends and family to this establishment.

Kendall Justice

Sep 18, 2014

My wife and I were pleased to be able to purchase our Silverado without having to haggle a price and having to reject add-ons that we didn't want. We had an Internet price and everything went smoothly from there. Quite refreshing compared to other dealership experiences that we have had.

seester3

Sep 18, 2014

I had a car in for recall part replacement. All individuals I talked to and helped me were very friendly and knowledgeable. The experience was fast and pleasant.

John Mooney

Sep 17, 2014

Looked at a couple of trucks from the online listing and picked out the one I wanted. No pressure from salesman to upgrade. Excellent experience from start to financing, to finish. Great staff. Would highly recommend to others and will be our number one stop in the future

Joseph Cole

Sep 17, 2014

I was under time and money constraints when looking for a replacement vehicle for my business. Other auto services did not meet either of the constraints. Auto Nation did and it was local, at least as defined that it was within the Phoenix metro area. Saul, the sales associate, and Helene Nicely the Paperwork and financial representative were personalable, cordial, and friendly. If asked I would reference them and AutoNation Chevrolet on Bell Rd. as a business to visit and deal with.

Timothy Aldrich

Sep 15, 2014

Thanks team, It was nice to get effort even when my rep was out of town.

Gary

Sep 10, 2014

We had a very enjoyable recall service experience. We have not purchased a vehicle here in the past; however, it is definitely worth looking into in the future.

Dwight J

Sep 4, 2014

This was the greatest buying experience I have ever had. My salesman listen and I got what I wanted. Ilove my new truck!!! Thank you Mike D You did a great job with this deal!!

NRG

Aug 28, 2014

Came in for oil change. There was a transmission leak discovered. Aaron, my service guy, immediately got me a loaner for the day because they obviously had to look for a cause. Turned out that there was a problem. They pulled the engine and tranny, had ny car for 4 biz days. They found a silcone seal had gone bad.. still under warrantee, phew! Service was smooth, loaner cost me 15$ in gas...I left happy and satisfied. Car runs great! Will continue having my service here.

Stefan

Aug 28, 2014

Great service received there and ended up getting a great BMW.

Brian

Aug 8, 2014

I purchased a vehicle from Charles Moore (Internet Sales) and it was hands down the easiest purchase I have ever made. I have hated the car buying experience in the past and have more bad experiences than good, but this went flawless. Mr. Moore assisted with all my concerns and went out of his way to ensure that I was a happy customer. I look forward to making all my future car purchases with Mr. Moore.

jdmk

Jul 26, 2014

I walked in wanting to buy a new car and that is what I got. I was a first time car buyer and before family and friends would say your going to get pushed and upsold and hassle. That was not my experience. I was able to get the car I want. The monthly price was slightly high and I mean only 100 more but that's what I was expecting for having no credit. Customer reps were nice and didn't hassle or push. I was straight up with him and he didn't make me fall in love with something and then told me the price.

Yvonne

Jul 10, 2014

I used the Costco car buying program and they told me that AutoNation was the dealer to go to and I was hesitant and nervous at first, but the experience turned out to be the best I've ever had. The sales people were friendly and not pushy and I didn't feel pressured to buy something I couldn't afford or want.

Frank Ledesma

Jul 3, 2014

Autonation was my first stop and they offered me a great deal. I wanted to shop around so I traveled to 5 other Chevy dealers. Hands down Autonation Arrowhead Chevy beat all other prices. They were great and the service was excellent. I have no complaintes they gave me the most for my trade and they was so fast with everything. I could not be more thankful for my new Chevy Silverado they helped me get into. If you are in the area stop by ask for Allen Prehara, he will completely take care of you.

Jennifer P.

Jul 3, 2014

I recently purchased a 2014 Chevy Silverado. This was my first experience with AutoNation Chevrolet and I will definitely go back. My experience was wonderful. Debbie, Mark, and Charles were all very helpful. The exact truck I wanted was very hard to find. The three of them were all were very patient with me and made sure I was getting everything I wanted in my new truck. After two days and 5 different trucks we finally found the perfect truck for me. Mark was my delivering salesman and did a great job. He even brought the paperwork to my house for my husband to sign. Next time I am in the market for a new vehicle I will be going back to AutoNation.

lorettab

Jun 20, 2014

Always satisfied...I have made several purchases here and will not go anywhere else. Friendly courteous staff and always willing to go out of there way to make sure I'm happy.

cbarmes

Jun 19, 2014

My wife and I have used this dealership for many years. We have purchased several vehicles and will ONLY deal with them. We have always been treated with the utmost courtesy and respect. Everyone is very friendly and they go out of their way to say hello and ask how's everything going.

georgemendez777

Jun 19, 2014

For the past 10 years I been coming to this dealer to purchase my vehicles my best experiences was with Felix unfortunately he no longer works here so I dealt with Toma's he was great friendly and has just as great personality as Felix. Anyway I took my brother to buy his Malibu and he too would recommend this place they are quick and easy to work with. I think I will give them another 10 years of my business since I tend to buy a new car about every 2 years or so me and my friends and family love you guys and trust me they have all shopped here including out of state family. In the past 10 years us as a family have purchased at least 20 vehicles here new and used and have always been treated with respect all the way down to the service department. Thanks guys we will see you soon once again.

JoeLP

Jun 13, 2014

I had only a great experience with Auto Nation service. They are professional and don't pressure you into getting something you don't need or want. The service was quick and convenient.

Steve

Jun 13, 2014

I orderd a stingray from Autonation and could not be happier with the car or the service I received. From the initial ordering process I received continued status updates from my sales rep. Once the car arrived everyone from the sales rep, finance rep, and the general manager were great to work with and I actually enjoyed the buying process. I feel they were all straight up with me thruought. Once I bought the car the service department did a great job adding a few upgrades to the car. I would highly recommend Autonation Chevrolet!

Michelle&Cris

Jun 11, 2014

The process went smoothly and dealer listened to our needs including our budget. This is the 2nd time buying a car from them. If you have further questions when you leave the lot, they encourage you to give them a call. Nick was our dealer and was very helpful. Thank you!

regina

May 6, 2014

First when calling the store I spoke with Renee which he seemed pretty nice. He said that he could help people with bad credit. We got bad credit from my husband getting out of the marines and not being able to find a job right away. Then we sat up an appointment with him for 9 am today. Came in and he wasn't here. Didn't come in at all! Then after telling the next sales person my credit was bad he ran it and then they deny us because of credit. This was a waste of time and we got lied to multiple times. Will never go back even when our credit is fixed!

Regina Atkins

May 6, 2014

I just wanted to say thank you to everyone who wrote reviews. My husband and I go in tomorrow to see if we can get a car with our horrible credit. Everyone knows looking for a car is very frustrating but your reviews put my mind at ease with this dealership. Again thank you soo much for the reviews and I will be posting mine tomorrow :)

cindymam

May 6, 2014

Just purchased my first car ever! Read other reviews and was impressed by what others had said about AutoNation Chevrolet and after my experience I can easily see why! Antonio Dominguez helped me and went above and beyond to answer all my questions and get me the car I wanted. He was kind and relate-able and made me feel like a valued customer. I will be purchasing a second car for my family soon and will for sure be going back to Antonio Dominguez at AutoNation Chevrolet!

Sithlord 82

Apr 6, 2014

I bought my car from here and I get it serviced. They are usually pretty fast with my car and usually wash it after every time. The past 4 times I have been there I got my truck back dirtier then when I dropped it off. And they car wash is always broken. I have been having a problem for over a year with my ignition switch they replaced it once and now its broken again but they cant pull a code so they wont replace it. Other than that Scott is my fave service adviser and Mark is the best sales man.

Jacqueline stamper

Apr 4, 2014

Our salesman, Alan, and finance man, Kelly, were absolutely amazing. Both extremely helpful and caring. Found me a great car that was affordable to my budget.

Bob

Apr 1, 2014

very nice place, service was performed very quickly

Charlie

Mar 12, 2014

I brought my 2012 Cruze in for a factory recall. Staff was courteous, waiting room facilities were comfortable; work was completed in less than the estimated time. A courtesy van ride home was offered, but I chose to wait.

JT3

Mar 2, 2014

Great Dealership. Great Deal on my "2014 Chevy Cruze LT". Great Service. GREAT Car.

Tony D in AZ

Feb 11, 2014

My wife and I are repeat customers to AutoNation Chevrolet on Bell Road in Peoria. This is our third vehicle. I wouldnt say Im a die-hard Chevy fan but I am someone who would not do business with any person I did not trust, and respect. Im here to tell you that Debbie, Charles, and Scotty are a large part of why my wife and I keep returning. Recently I reached out to Debbie to tell her I was considering trading in our 2013 Malibu 2LT and what type of vehicle I was looking for, and what Im willing to spend. We wanted a bit of a larger vehicle. A day or two goes buy and I get a call to come in and see what she had, and when I get to AutoNation I loved the car she found, a 2014 Impala 2LT. However, my wife saw another one onsite, 2014 Impala LTZ, which we liked even more. My wife and I sat down with Charles and he and Scotty came up with a payment my wife and I could live with. We love this car, and if you can find it in your budget to get one yourself, you will not be disappointed. The ride, the look, the bells and whistles of the 2014 Impala LTZ, let me tell you its PHENOMENAL. We never feel any pressure to buy when we are shopping at AutoNation. Ever since I have been doing business with AutoNation I have never thought I made a wrong decision. When the time comes for another car Ill call Debbie again and see what AutoNation Chevrolet on Bell Road has to offer.

cactusrich

Jan 29, 2014

I have been going to this dealership for years, lately for maintenance on my Chevy Malibu. They asked me to review my last maintenance visit, so I am writing this. Contrary to almost every other visit, this one was disappointing. They made it up to me in the end but I did have to wait an hour for my service only to find out the car had not been touched. I didn't have time to wait, so they ran my car through the wash for me and I left for an appointment. Mike apologized for what happened before I let. While driving down the road on the way to my appointment Mike called and again apologized and told me that when I came back to get that service done, there would be NO charge. That was a great way of taking responsibility for what happened. So, still a great dealership in my opinion. Richard

Michael Smith

Jan 29, 2014

I received high quality service from Dan - he called and did his follow up just like he said he would. The repairs were done within the time frame he said they would be and so the overall service was excellent. I would not hesitate to return. If there was a down side - it was only that I asked if the Tahoe could be washed & I was willing to pay extra for it. I was NOT charged for the wash - but it was the worst car wash ever seen. So retrospect the next time I return I will skip asking about a wash

TRIPL G

Jan 29, 2014

Great dealer for warranty work. They fix the problem and don't waste your time by trying to sell you more stuff. This is the place to have work done. Great service advisors! I will tell friends and I will go back.

Donna

Jan 3, 2014

had just gone in for service, oil change etc, and good they had found a leak. it was still under warranty. got a loaner for the day and was very glad they found it Thank You Chevy.

Martin

Dec 31, 2013

I had a great experience. Very good customer service. Right when I pulled up someone helped me right away. They had given me an estimated time for my service and went a lot quicker. Really great waiting room and everyone was really helpful. Definitely coming back for my future services.

Dorris

Dec 30, 2013

everyone was courteous,polite,helpful,went out of their way to help withthe service I needed for the repairs on my car helpful to book a rental car

Lance

Dec 30, 2013

Came in to test drive the Chevrolet sonic for the second time and was pleased with the service. Liked the non pressure of the salesman and bought the car in the end.

Robert

Dec 24, 2013

I can't understand why I would need to pay a $21 misc fee. Don't know what it is for? Was told for shop supplies and disposal of oil. Had a wire fixed on my power front drivers seat, no oil to dispose of.

Scott

Dec 19, 2013

I went into the dealer with a trade in that I was way upside down on. I didn't think there was anyway I would be able to get out from underneath it. However, I left with a brand new 2014 Silverado at a monthly payment that was well within my means! Awesome experience all around!

S. Ruiz

Nov 6, 2013

Mark Aurilio was an amazing salseman! Upfront, friendly, fair! He went above and beyond and for that I have already recommended him to my friends and family.

Surprise, AZ Buyer

Oct 10, 2013

Joe Pignatello was great to work with and he is one of the key reasons we chose to purchase our Traverse from AutoNation. He was respectful and great to deal with from start to finish.

Awelch

Sep 25, 2013

Thank you Mike with the purchase of my new 2500HD. Enjoyed the experience!

Newman

Aug 31, 2013

Asst Service Mgr Scott Davis is a huge asset to AutoNation Chevrolet. Always a pleasant experience

Larry & Judy at ACB Construction

Aug 29, 2013

Can't say enough about Auto Nation Arrowhead. Charles, Saul and Kelly are absolutely wonderful along with all of the other employee's and service department. You should be proud to have them as employee's. We now are proud owners of 7 Chevy's, and couldn't be prouder. Thank you for everything guys.

medclk

Aug 18, 2013

I went in looking for a car with good gas mileage and found the Chevy Spark and traded in my 2010 Chevy Cobalt. Tomas and Brenden were great. This was the best car buying experience I've had. I wanted the Salsa colored Spark and Brenden worked hard to get it. Tomas is low key, friendly and knowledgeable. Greg in the Service Dept. was great when I had to have a minor problem fixed on the Spark. Nick in finance was nice. The employees in the Parts Dept. were also good when I bought floor mats. Randy was also very helpful and nice. All the people I dealt with were very friendly. I'm also impressed with how clean the Service Dept. is. The Spark is the 3rd car in a row I've purchased from this Chevy dealership. All in all, a very pleasant experience.

Fallon

Aug 6, 2013

Never have I once had service this bad with a dealership. Normally recommend getting exteneded warranty on a vehicle, but not here. Nothing will be cover under warranty and was told car would be ready the very next day. Part was in the shop and routine work has still taken to this day on day 6 now and STILL have yet to receive a call for a service member about the vehicle. I have to call everyday to get a different story About another day to work on it. Most of the time I don't receive a callback or status update until I talk to whoever is available. Even than was the information minimal. Very very disappointed with my service the last two occurrences with the same service supervisor: Scott Davis. I will not be returning yet I have extended warranty with the company. My money and time would be valued more elsewhere.

Natazha Feliciano

Jun 9, 2013

Mr DiBenedito at Arrowhead Chevrolet provided amazing service to not only me but my family as well. He made the car buying experience fun and exciting. I appreciate the work he provided as well as the financial team who assisted me with my loan.

Christopher J Miller -pleased customer for life!

May 30, 2013

Nwall in sales was awesome in helping me with my car buying experience. I purchased 2 vehicles from power chevrolet in Peoria az and would recommend this dealership to anyone! Jimmy the sales manager was incredible in making sure my experience buying was easy and he went above and beyond to help me. Kelly in finance and Travis made my loans go through with ease and were very friendly and up front with me! I have now bought 3 cars total from this dealership and am a customer for life! Sincerely Christopher J Miller

Chuck1939

May 3, 2013

Made on-line appointment to have tires rotated. Excellent way to make appointments. Service advisor answered all of my questions regarding tire pressure monitors and how they are re-programmed in the vehicles computer after being rotated to provide correct tire location/pressure in the DIC. Appointment completed and truck was washed before I finished the coffee and doughnuts provided to the customers. I guess my only complaint would be that Power Chevrolet was too efficient. : > )

Christinaclala

Apr 26, 2013

Great dealership, very friendly I love working with these guys they are he best in town and have good prices and also the service dept. is very friendly

Wburner

Mar 27, 2013

Our Salesman, Ron, and the manager, Jay were refreshingly honest and helpful in our transaction. It was nice to leave a dealership with a good feeling! Thanks so much.

TB Webster

Mar 23, 2013

Debbie in internet sales was great to work with. She had everything ready for me to sign. The process was fast.

Bruce E.

Mar 16, 2013

I bought my new, 2013 Corvette from Arrowhead Power Chevrolet, and was thoroughly pleased with the experience. Subsequent maintenance experience with the car at Power Chevrolet has been excellent, as well. Couldn't ask for a better experience.

fandehgo521

Mar 8, 2013

We were in the market for a new car and decided our first stop of many would be to Power Chevrolet. Upon pulling in the parking lot we were instantly greeted by Joe who asked us within the first 30 seconds if he could do anything for us. We starting talking about a few different chevy's and Joe suggested the Sonic to us; my girlfriend instantly fell in love with it. After we took it for a test drive, our long day of car shopping was cut short, as we decided we were going to buy it right away. After a few different payment options were shown to us, we decided on the best one and drove away in our new car! Thanks Joe, you were awesome and I hope to do business again with you soon!

TonyD

Mar 4, 2013

I had a leak around the windsheild and a recall notice on my 2013 vehicle and both were taken care of in a timely manner. Roger ensured I had a rental car for the two days he needed my car. I couldn't ask for a better Service Manager

PhyllisA

Feb 27, 2013

Webwsite scheduling let me know I can "do it today" and pick MY time to go in. Quick friendly service.

Marie B.

Feb 26, 2013

Our salesperson, Mike DiBenedetto, and the rest of the customer team were friendly, knowledgeable and no pressure. My husband and I had not purchase a vehicle in 6 years. Mike patiently and clearly reviewed the technology upgrades and related them to our needs. He went where few sales people go - he actually listened to us. He also allowed us to test drive the vehicle to our home so that we were able to ensure that my 85 year-old mobility-challenged dad could get in and out of it. The dealership experience and the quality of the vehicle precluded any further car shopping. Again, Mike and the team did a great job and Power Chevy has two new fans in Glendale.

Nancy "golfer"

Feb 22, 2013

Went in for an oil change and while I waited, went to see Mike D to price a Camero. He ran the figures and showed me one on the lot but was listening very closely to all I had to say. I was trading in a truck and he didn't think I would be happy with a small sports car. We looked at a new truck, took it for a drive, priced it (less expensive than a Camero) and after all the paperwork, I drove it home. Everyone was very helpful and friendly and Mike was great. Very honest and enthusiastic. Bought my last truck from him 10 years ago and he remembered me and was awesome. Thanks soooo much!

JCO37

Feb 12, 2013

I had a wonderful buying experience from Power Chevrolet. Everyone was extremely helpful and polite. Debbie is the best, make sure to ask for her, you wont be disappointed!

jlzanine

Feb 12, 2013

I can't recommend Power Chevy enough. From the moment we were there and beyond they gave us nothing but the best service. My fiance was in need of a new vehicle so I was able to convince her to go to the same dealership I've gotten my last few cars from (all of which mirrored this visit). Debbie Ponticelli is the best, and she helped us pick out the right car with no pressure. From there, the paperwork was a breeze, and before too long my fiance was driving off in her new Chevy Cruze; happy with a great product and great customer service. Right afterward, Debbie and the rest of the staff helped get me settled into a new car as well. Over the last decade, I've bought a number of cars through Power Chevrolet, and Debbie, Jay Schmidtke, the manager, and the rest of the crew have continuously shown why they are the best and why I will not buy a car anywhere else.

jsc151025

Feb 12, 2013

On 4 Feb 2013 I purchased Chevrolet Spark. Chris Curtin. (SR Manager) told me car was at other location and will be ready on 5 Feb but I gave them another day because the rental car I got from the insurance had 2 more free days left. When I call the Chris on 6 Feb they told me the car will not be here till 12 Feb. I told him it was ok because Chris told me earlier that they had a loaner car that my son in law could use if the car was not ready. But I found out it was lie and I had to pay for extra day of rental car. On 8 Feb Chris found another Spark for me when I went to pick up the car it a had paint chip and little dent on the hood so I told Chris I need time to think about the purchase and he told me they can fix the issue or cancel the contract. When I call the Navy Federal Credit Union about canceling the check they told me it will take about a week or more to reissue the check. So I had no choice but to purchase the car from Power Chevrolet because my son in law needs the car for the work. But I had excellent experience with Nico Norik the Sales Consultant Very honest, friendly and only reason I didn't give all 1.

td85306

Feb 1, 2013

On 1/9/2013 I brought my 2011 Malibu LTZ in for an oil change. Roger my service tech advised I needed the fuel intakes cleaned. It would take about an hour or so for the whole process. If Roger suggested it needed service, I wasn't going to doubt him because he had never steered me wrong and always watch out for my vehicle. While waiting I went in and visited with Deb who sold me the car and she started talking about the 2013 models and it's new look. Before I knew it she and I were looking at the 2013s and the dealing began. I started asking for all the bells and whistles and wanting Power to throw in some free stuff. I wasn't making it easy for her because I really wasn't looking to buy a new car because I LOVED my 2011 but she stood toe to toe and really worked to make me a happy customer. So it got to a point where she introduced me to Charles. She and he were on two different computers looking for the car I wanted with all the extras and you know what they found one. By this time it was getting late and I told them I needed to leave but would be back the following day and you know what - they didn't pressure me to stay and do the deal that night, I left and my wife and I went back the next day and drove our new 2013 Malibu 2LT home. This is the second car we bought from Power Chevrolet and if Deb is still with them when it comes time for our next car, Power Chevrolet will be where I'm headed first.

peacelovemath1

Jan 27, 2013

I bought a brand new car from Michael at Power Chevrolet. He was extremely patient with me. The whole process went very smoothly. Michael showed me how to use all the features in the car. He also has followed up with me several times since I bought the vehicle. I couldn't have asked for a better experience buying my first new car!

rt2848

Jan 26, 2013

I bought a new Tahoe from Mike DiBenedetto. Mike was very professional in the way he handled the transaction. He showed me how to operate all the equipment, plus marked the pages in the operator's manual. I chose Arrowhead because I had bought a truck from Mike in 2005 while he was at Lou Grubb. I would recommend Arrowhead and Mike to anyone who is looking to buy a vehicle!

gharvey

Jan 25, 2013

This is the 2nd vehicle we have pruchased from this dealership and Michael Dibenedetto. Mr. Dibenedetto is so personable, he remember us and our circumstances, he is easy to talk to and work with. He made the process so smooth and expedited the purchase of our 2nd car. We highly recommend your dealership because of Michael. Thanks

wrightpoetry

Jan 25, 2013

I bought a car here from Power Chevrolet 4 years ago with my wife. I thought I would return our vehicle back where we bought it because we had a great experience before. And it was the same this time. Mike was great in treating this sales. He made sure I was very satisfied and he listened to all my concerns. I would come back to Power Chevy again. Thank you Mike and all that worked with me at Power Chevy.

JesicaN

Jan 24, 2013

I had a wonderful experience with Nico and Elmi. From the start I felt a sincerness about them that unfortunantely is a rare quality (from my experience) with car salesmen. Can't day enough how wonderful it was to work with them. They have my vote of confidence. Even my experience with Kelly from the finance department was great. He worked quickly to get me in and out which after looking at cars all day was very much appreciated. Addtionally, he took the time to review eevrything and make me at ease with all the documents I was signing. He never hesitated to answer any questions. Overall, I am very pleased with my experience and would recommend this dealership to tohers in the market to buy a car.

DESMOND1031

Jan 22, 2013

I had called Mike DiBenedetto prior to going to the dealership and we discussed my questions regarding a 2013 Camaro. We set an appointment time to view the car.My wife and I were greeted by a sales rep. upon entering the dealership and taken to mike. after a "Test Drive" and having my concerns about the Camaro completely answered by Mike, we started the purchasing procedure.The process was professional,from Mike to Chares Moore,sales manager.These gentlemen rate a "10" on my scale!The rest of the transaction with Nick,finance manager, right down to the delivery ofthe vehicle was "outstanding".Thanks to all for a very pleasant sales experience.This is my fourth auto purchase from this excellent dealership.

Big Rick

Dec 14, 2012

The truck we drove about a month ago I really likeed. after a month kicking it around looked at Arrowhead chev. and the truck was still there. My wife and I went and I drove it home that night. Thanks

Mark

Nov 15, 2012

After a week of looking for a new car at nearly all the lots in Peoria we came back to Power Chevy to take a second look. Our salesman was very informative, low pressure, and wasn't worried about the time being spent to view different models. Our experience was based on the pressure we received at other lots. We had one lot double up on sale's people, both pressuring to make an immediate decision. We haven't made a new car sale since '05 and wanted to make our purchase fun. We are very much satisfied with Power Chevy and even got to know the sale manager and the finance closer. This is our second vehicle we purchased at Power and would recommend them. Thanks Jim & Randy.

Cecilia Moreno

Nov 14, 2012

We were very pleased with the Mike DiBenedetto and Chris Moore. They were both friendly, efficient and found us the vehicle we wanted. We had to return the next day because we did not have our trade-in with us. Upon our return, they had the paperwork and the truck ready for us. We had been to Sands prior to going to Power and were not pleased with the sales pitch. We appreciated the no-hassle, give us the exact price presentation from Mike and Chris.

Cliffm1

Nov 13, 2012

The sales and financial team were highly qualified. They treated me with the highest respect and responded well to all my questions. The team gets an A plus rating for customer service. I am a repeat customer that is totally satisfied.

RalphBingham

Nov 5, 2012

I am a veteran and have my insurance with USAA and so when decided to purchase new small 2nd auto, used the discount offered by USAA. Charles and Debra were my contacts. USAA only recommends the dealership that their insured can trust. The first person I talked to at Power determined which dealership to do business with. That was Debra. I am disabled and wanted to make the purchase w/o hassle and that is just what I received. Between Debra amd Charles everything went like clockwork. You have a an excellent team working with USAA. Will and would recommend to friends this team and Power. Service on older Saturn, 2nd estimate for emmission testing went from 3000 at another dealership to 500 at yours. Trust very high; would recommend your service department as well

cardsgirl

Oct 22, 2012

I went to the dealer to get my car fixed last week and due to the wonderful diligence of all the Sales and finance people over the last week, they finally made me a deal I didn't want to pass on so I ended up trading my vehicle in and getting a car I truly love and know I will thoroughly enjoy!!!!Everyone was very kind and courtious and above all very very patient with me and never gave up on me yet never was overbearing and pesty!!!! Thanks guys - you the best!!!! :)

wmacharney

Oct 10, 2012

This is a re of the post I made 9-11-12 on my new truck. I want to thank Power Chevy for their quick response to help me acquire the clear title to my new Chevy Truck Extended Cab 4x4. Personally want to thank Mr. Luis Becerra for all his efforts. Also thanks to DealerRater for their part in helping me.

chad_slavin

Oct 2, 2012

This dealership is 400 miles away from me and Chris Wamsley went above and beyond meeting my needs/interests in their new Suburban that I found online. When I made the trip there, all I had to do was call Chris and let him know my status and he and Charles Moore had the car detailed and papework ready so I could sign and head back home before dark. The experience truly was a pleasure and nothing beats their prices! I definitely recommend Power Arrowhead.

carmenta14

Sep 24, 2012

My husband and myself were very pleased with the customer service there, we did not feel pressured into buying anything it was on our time and we were not rushed. The easiest car buying experience. THANK YOU!!

Willefordricky

Sep 21, 2012

I had a great experience purchasing my vehicle at Power Chevy. I felt no pressure in buying a vehicle. The sales person was very courteous and made me feel very comfortable . Chris Wamsley explained all the details and options I had for my purchase . Overall the best experience I've had purchasing a vehicle. Thanks Chris. I look forward to future purchases with you and the team at Power Chevrolet .Thanks again,Ricky Willeford

SSINGH50

Sep 19, 2012

Charles Moore, Chris Wamsley, was great to work with in finding a car to fit my needs and the price was great. thank you for having these guys they were up front on the deal. i am a woman and some car dealers are very pushy, when dealing with a woman,these guys show me respect, and was very frindley. i would recommend Power Chevrolet to my frinds.

rosemary.davis.9047

Sep 15, 2012

These mechanics don't know diddly-squat! After seeing them for a knocking sound which they forgot to check, I was charged $65 for some coolant that I had requested. Then, when I gave them a bad rating, they told me to come back in to have the manager check it out. By that time I had e-mailed my brother, who is an excellent mechanic, and he told me it was a sticky lifter problem. I went back and saw the manager who agreed with my brother's diagnosis. His solution was an expensive lifter replacement job. He didn't check the springs, spark plugs or belts. All he did was add some Risolone that I had brought with me.When I came back in and told the service rep to check the spark plugs, tap the lifter springs, and examine the belts, he did everything but that and charged me $50! He called me at the end of the day and told me I needed to have the lifters replaced for about $1700. I asked him if he had performed the checks I had requested and he said no. He said that if I wanted those things checked it would cost me $200. Well, why didn't he tell me that in the beginning when he was writing down everything I said? I asked him what would happen if I didn't get the lifters replaced. He said that nothing would happen; it would just be noisy. I was astounded that he said that because both my brother and the websites that I had read said to get the problem solved right away.My point is this--How do they know the lifters need to be replaced when they haven't checked the springs? And how do they know for sure that I don't have faulty spark plugs when they refuse to check them? In my opinion, they just want to get the most money out of me that they can get.

tmw5151

Sep 12, 2012

I traded in a vehicle and purchased a new Chevrolet Equinox from Power Chevrolet in Peoria. I looked at the vehicles during Saturday evening near closing time. I was met by Doug Joseph who answered any questions I had about the vehicle. Never was there any pressure, our initial contact was pleasant, with Doug giving me his business card.A couple of days later, I contacted Doug and arranged an appointment with him. I took my trade in vehicle to the dealership. Doug and Travis Miller looked over my vehicle and after minimal negotiating came to an acceptable trade in value. I had several request, exchanging the rims off of my trade in vehicle and obtaining the vehicle I wanted from one of their affiliate dealerships. Additionally, I wanted to pick the car up and drive it myself back to Power Arrowhead in Peoria from Mesa. Both request were granted without compromise.The whole experience was relaxed. Doug was pleasant, easy going, and knowledgeable about his product. A week or so later, he contacted me to follow up on how I liked my new purchase. Furthermore, he was neatly dressed and professional, something that is overlooked these days.

ltmartin

Sep 8, 2012

Came in on 9/8/12 for a service appointment at 12:30 pm and went in at 12:00 pm. I said that it had a sound from under the vehicle. I was told that i would be contacted when they had found the problem. I did use the shuttle and went to the mall a very nice thing they have. Long and be hold it was 3:30 pm (three hours later) and have not heard anything. So I called and left a message. Did not get a call back!!! I get a call from the shuttle so they can pick me up 15 minutes after 4. When i arrived i talked to the service advisor who was just sitting in his little so called office looking at the computer, and was told that they had ordered the part and it was one of the struts now i have to return again. Seriously it took 4 hours that it was a strut. No courtesy call at all or returned phone call. Very disappointed with the service. And will not return in the future. I wasted almost a whole day at the mall, when I could have done other things. This is the second incident that i was very disappointed with service. Will look for something closer in my area to service vehicle I will not be traveling more than 35 minutes and recieve bad service. Just not worth it!!

smasheraz

Sep 4, 2012

My salesman Michael DiBenedetto was great, it was hands down the greatest experience I've had with a salesman. Unlike the typical stereotype of a salesman that tries to get you in the car and out on your way with a car payment, Michael was there every step on the way, he would respond to my calls and e-mails promptly and even managed to get me the numbers that I liked on my car.On the other hand the finance guy, Nicholas Pitts, is your typical dealership employee. Pushy, arrogant and has no clue what he is talking about, makes promises he cannot keep and if he cannot upsell you something he will turn on you and try to make you feel dumb about not buying what he's trying to sell you.If you're planning on buying a car, I would highly suggest asking for Michael DiBenedetto, however stay faaar faar away from Nicholas Pitts as it will ruin your experience.

fteich

Aug 31, 2012

Bought my second vehicle from Debra - I have purchased numerous vehicles in my 72 years - Debra is only the second salesperson that made my sales experience a pleasure instead of a nightmare. Price was right, no fast talk flim flam, exceptionally courteous, excellent follow-up, and very friendly. It don't get no better!!Many Thanks, Debra- - see you in 3 years for my next car.Kelly Fraley was pleasant, easy to discuss the difficult items, and took care of this old man as well.5 stars for y'all this time around.:):)

rowboat4222

Aug 20, 2012

This dealer surpassed all of my expectations. This was my first new car purchase and they were very understanding and helped me to make the process smooth. All the people at this dealership were nice and contributed to that great experience.

rowboat4222

Aug 20, 2012

This dealer surpassed all of my expectations. This was my first new car purchase and they were very understanding and helped me to make the process smooth. All the people at this dealership were nice and contributed to that great experience.

jacesare

Aug 15, 2012

I received great customer service and had an easy time with purchasing my vehicle. THe service was fast, friendly, and I was amazed at the deal they gave me. I recommend going back for service and getting a new car to all the people that are looking for a car.

ChristineW622

Aug 4, 2012

I've had one of the best car buying experiences at Power Chevrolet. I felt very comfortable and low pressure to buy. I will come back here to buy my son a car when he turns 16.

Mudbone

Jul 25, 2012

Went in looking for a used Saturn. Upon arrival, Mike was waiting with the car. Easy guy to work with, not pushy at all. Respected my knowledge of the market and matched the price of a similar car. Process was delayed due to only one finance guy working. He pushed the extended warranty hard, but I declined. Overall not a bad experience. The facilities were in the process of being remodeled.

Lemdawg98

Jul 16, 2012

Very smooth and easy, everyone was great and I was in and out in 2 hours, easiest vehicle purchase yet! 2007 Chevy Tahoe and love it so far!

Patty27088

Jul 7, 2012

Mike DiBenedetto is a great sales consultant. He is friendly,informative and efficient.He will go the extra yard to make you completely (100%) satisfied with your purchase.

AileenB

Jun 29, 2012

My experience at Power Chevrolet was excellent. They showed me only cars that fit my criteria and I chose a great one that I'm very happy with. Paid a very reasonable price too. Thanks!

edwardco

Jun 27, 2012

I am very unhappy with this Dealership. The deal I mde with them fell through and the deposit check I gave them was still cashed. Now I have no new vehicle and a deficit in my account. VERY, VERY POOR CUTOMER SERVICE!!!!!

LillieS705

Jun 13, 2012

I've been to many dealerships in the area and I'm happy I decided to go with Power Chevrolet. They helped me to find just what I was looking for and I'm pleased with the deal we made. I will be back for my next purchase.

LillieS705

Jun 13, 2012

I've been to many dealerships in the area and I'm happy I decided to go with Power Chevrolet. They helped me to find just what I was looking for and I'm pleased with the deal we made. I will be back for my next purchase.

dlester381

Jun 1, 2012

They approached me when I came on the lot and I expressed interest in a specific vehicle. I was told great things and they all verified in the CarFax report. It was a well serviced one owner vehicle. The car was great and I love it!

ds67888

May 30, 2012

paperwork got screwed up regarding title and registration; also mailed id cards for a service plan we did not buy. Lady trying to fix the paperwork said she'd call back in 20 mintues... didn't happen. Dave

David M

May 23, 2012

It was such a relief to not experience any manipulation or pressure. Another dealership had insisted on a car twice my budget and tried to get me to bring my wife over saying she'll love it. Power Chevrolet respected my requirements and quickly got to the paperwork, financing, and said they'd have it ready to pick up in days. They followed through with everything and I'm very happy with my purchase.

LarryT

May 10, 2012

I never felt pressured or deceived. The salesman was extremely helpful and pleasant. I explained my financial situation to him and he was sympathetic and did not try to sell me a car outside of my budget. In the next week I dealt with the banks with the support of the Finance Manager and was able to secure funding for my new car!

LarryT328

May 10, 2012

I never felt pressured or deceived. The salesman was extremely helpful and pleasant. I explained my financial situation to him and he was sympathetic and did not try to sell me a car outside of my budget. In the next week I dealt with the banks with the support of the Finance Manager and was able to secure funding for my new car!

Rick Fournier

May 9, 2012

My buying experience with Saul Aquirre was smooth and stress free. I did not experience any game playing that I experienced with other dealers. I paid a extremely fair price and he added a bulk head protector and had it installed in the van as part of the purchase price. I would buy from him again.I needed some work on my air conditioner. I had been assigned a service manager, David Lewis. He knows my vehicle from servicing it before and I knew him and was comfortable working with him. He discovered in his inspection a small leak in my oil pan. I had not seen any oil in the driveway or any other symptoms. He notified me and he fixed it. I didn't have to pay for any of the repair work and it was done quickly. If the mechanic didn't notice the leak it could have lead to larger problems and potentially extensive cost. I highly recommend Power Chevrolet at Arrowhead.

Crafter1

May 6, 2012

The experience was the best I have had with that dealership. Nico was great. He asked all our questions. Went out of his way to get us the deal on our new car. The Genaral Sales manager Jimmy Zamorano help alot with getting the best value for our trade in even know we had a minor accident the day before. He is also helping us with the insurance companies to get the vehicle fixed. He also ave us a nice package.Last the Finance Manager Kelly Fraley was easy to work with. Did not try to force extended warranty on us.

mdcorella

May 3, 2012

The sales person went out of his way to get me the vehicle that I truly wanted. He had to arrange a pick up from another dealership in Mesa in order for us to have the perfect car. Thank you

gwenmiller356

Apr 26, 2012

I was new to the area and this is the dealer most local to me. I took my 2002 camaro here for service and they were great to deal with. I scheduled service online and they were ready for the car when I arrived.

hookeja38

Apr 15, 2012

We were on vacation and 1500 miles from home. The car had been worked on prior to our trip but the problem had not been fixed. We were told it was fixed but the noise would disappear in a few days. The noise only got progressively worse to the point we were not comfortable driving it. Called Power Chevrolet and they said to bring it right in that day. Roger checked the noise and the steering function and knew what the problem was. He make us an appointment on the spot that was a couple of days away. The car was fixed solving the problem only to have an additional problem show up that was fixed quickly when we returned. We were very satisfied with the service and Roger was a great contact to work with. When we return to Sun City West next year we will be using Power Chevrolet for our auto service.

Shelby Bearden

Apr 15, 2012

Nico was a great salesman and I would highly redcommend him. I don't think the financial person was up front. Almost to the point of being dishonest just to make a sale on the extra insurance. I know I should have read everything I signed but I thought it had already been extablished re the lenght of time we were financing. I did go back and tell the finance manager how I felt and I got "I'm sorry" He knew exactly why I'm upset. I thought I was financing for 60 monthe got home and relized it is for 75 months. This all happened re the extra insurance. I was led to believe the payment I ended up with was with less insurance instead I had the same amount with an extra 15 months added on the contract. I'm not a happy camper and would not purachase with this company again. I do like my car,though.

jonescasey106

Apr 13, 2012

They were fast and easy to schedule online through the website. I am always satisfied with the dealer service, as it is quality. I am a very satisfied customer of Power Chevrolet Arrowhead.

jatalley

Apr 10, 2012

Charles took great care of me. He ask my needs and wants in a care then found me a care that exceed these criteria. This being my first automobile purchase he described the process to me and then answered all of my calls. I am extremely satisfied with me experience and have already recommended him to a friend.

waynebartz701

Mar 27, 2012

A very plesent person to work with. He explaind all the things we wanted to no. He showed us a lot of the things on the car and expland how they worked. thank you Wayne

torresphilip34

Mar 23, 2012

My recent sales experience went about as good as anyone could have hoped for, very good. Everyone was great, from sales to finance to service! The car was detailed very well when I accepted delivery and they made sure I knew how all the features worked. They were very patient and answered all of my questions.

mkotzen

Mar 8, 2012

Customer Service was great. Sales was very helpful and attentive. They deliverer everything they said they would. I'm glad God led me to this dealership.

Barena

Feb 28, 2012

Derek Miller was very professional and really showed an interest in wanting our business. The process was seamless and he was able to help us find the perfect vehicle!

Joyslagowski

Feb 27, 2012

Saul Aguirre was a complete professional -- a real class act. We'd recommend him to anyone looking to buy a new Chevrolet. We're thrilled with our new Silverado crew cab.

4stews

Feb 22, 2012

I bought a car from them in the past and it was a good experience. So, after I had a bad experience at Midway Chevrolet I decided to come back to Power Chevrolet and I'm glad I did. I got the truck I was looking for and I got a really good deal.

baseacemom

Feb 21, 2012

We had a 10 am appointment on 2/20/12 to have the oil changed on our Silverado pickup. We had an hour and a half drive to get to this dealership, arrived there around 9:45 am. One of the service adivsors located Dino for us. Dino suggested that since the tires had not been rotated in 6000 miles, this should be done also. We agreed. Dino told us it would take about an hour to have the work done on our truck. The truck was soon removed from the service center area, we thought it was going back for the service. After sitting in the waiting room for almost an hour and a half, I noticed that a truck that looked like ours was sitting out in a lot behind the service area. One man was seen getting into the truck and then getting back out and walking away. I left the waiting area to check out the truck, came back and told my husband it looked like our truc, he promptly went out to see for himself. Yes, it waqs our truck and was just then being taken back for the oil change, etc. At this point, I went looking for a service manager. Soon, Ross came out to meet me. I told him of our frustration over this matter. He said he would check it out and get right back to me. After waiting about another 15 minutes, Dino came and said that Ross would like to see me. After going into his office, we were told that one of the service techs had not came to work that morning and had put all sevices behind. We were told that they were adavised of this around 10:30 that morning. I asked why we were not told of this at that time. Kept hearing that there were no excuses for what had happend and that there were 9 people waiting to have oil changes done at that time. There were not 9 people in he waiting room at the time we were called back to speak to Ross. I kept asking why we were not told of the delay. Still excuses. I told both of the men that we had seen numerous people come in for service after we had and they had already received their vehicles and left for the day. My next question was, since we had a prepaid maintenance agreement was we put to the rear of the service. Was told "NO" but I do not believe that. There are no reasonable excuses for what happened to us that day. I did tell them that we had a prior bad experience at this dealership due to service issues and since this had happened a second time I would never be back there for a service of any type. After looking at our truck after receiving it, it does not appear that the tires had been rotated as we were told they would be. It only took the tech about a half hour to change the oil, so there is no way the tires could be changed in that time also. Very poor service and communication on the part of the service man and the manager during our time at this dealership. We will NEVER use this dealership for service issues in the future.

Martyb7

Feb 14, 2012

I applaud your staff for the Special care and attention that they have shown us on each and every visit!!! I would recommend this dealership to anyone and everyone in the area.

Martyb7

Feb 14, 2012

I applaud your staff for the Special care and attention that they have shown us on each and every visit!!! I would recommend this dealership to anyone and everyone in the area.

jmaze

Jan 10, 2012

I took my Tahoe in for a oil change and fuel injection flush prior to a out of town trip. My normal service advisor was not available so I worked with Dino. He called me during the service to state my transmission fluid needed to be changed as well. I advised him I had it changed at another shop 3,000 miles ago and to please double check this. He called me back to tell me "The fluid was dirty and smelled". Of course I was upset thinking the other shop didn't change the fluid. My husband picked up the truck immediately taking the truck to the other shop. After inspection with their techs the fluid was pink as it should be and didn't smell. To make matters worse the next day leaving for our trip the Tahoe came to a complete stop. It was the transmission. We were told it was a concidence but we had a inspection the prior day at this dealership and they didn't find anything. Not sure how in this day and age how a service advisor thinks he can lie about the fluid being bad when it was obviously just changed. This was confirmed again when the truck was towed back to the dealership.We worked with Josh Bartlett and he was wonderful. He pulled some fluid out, he checked it along with Dino's manager and another tech. Again, was confirmed the fluid was good.Unfortunetly, now because of this experience I will never go back here again. I will drive many miles to another dealership before I will come here again.

ferne

Dec 10, 2011

after searching for a truck for my son for more than 3 months the man who came through for us was the very same one I bought my car from a little more than 7 months ago. Mr. Agguire was aggressive in his search and in keeping within our parameters and almost within our budget but market as it is gave us yet another very pleasant car buying experiencee. I really appreciate his honesty and ethics.

aznative

Dec 9, 2011

I called on a specific vehicle and spoke with Saul Aguirre. I made an appointment for that afternoon and within a couple hours of arriving I was driving off in the truck I came to look at. Ther was a problem getting a document from my mortgage company that took almost 72 hours but during this time the finance director Luis Becerra remained calm and steadfast and the problem was resolved. Very nice people to work with and the simplest buying experience I have ever had.

DeanInPhoenix

Nov 13, 2011

I requested a quote through one of those internet car sites and Saul Aguirre from Power Chevrolet send me an email asking me for more information on what I was potentially interested in purchasing. Saul's email was straight to the point and when I told him what I wanted he got back to me within minutes with exactly what I wanted. Although I'm from the North-East side of the valley, The drive was worth it. I was so pleased with the price I didn't have to haggle. I actually felt guilty about the price I got. The whole dealership was friendly and made me feel very comfortable. The entire purchase process what quicker than I expected and I never felt pressure at any time during the process. During the paperwork process (Really no up-sell sales pitch, just the facts...) I explained exactly what I thought I needed and they put together a custimized set of additional coverage based upon my needs that was minimal but covered exactly what I wanted. I was in and out of there in a very reasonable amount of time. (With a Clean New Chevrolet Camaro 1LT Convertible with a full tank of gas). I will recommend this dealership to everyone I know that is in the market for a car and tell them to ask for Saul Aguirre! I am extremely satisfied.

Debbie0055

Oct 23, 2011

Hello, All I can say is Debbie Ponticelli has done an awesome job on every car I have purchased and she gets and I highly recommened her to all my friends when they are looking to make a purchase a on a car. Thank-you Debbie Sincerely yours, Debbie Kilian

Steffi

Oct 18, 2011

Everyone at Arrowhead Power Chevy are always nice to me. They explain to me what they are going to do ahead of time and if anything new comes along they always tell me what else is needed to be done now or if it can wait a while.

wsawhill

Oct 16, 2011

Saul was very thorough in explaining the features of our new Cruze that we needed to know about. It was a pleasure to deal with him.

kherter

Sep 20, 2011

Saul was great, no pressure, no worries, paperwork was ready on time, all options were discussed and explained to everyones satisfaction, the decisions were left up to us without the usuall pressure to spend more than intended, the sharks didnt line up for the kill when we arrived on the lot, they were polite and inquired if they could help, the lot was clean as well as the building, service staff cleaning and prepping the car were professional and timely, this is our first purchase from Power and I would recommend them for future sales.

JHARRISIII

Sep 17, 2011

WE HAD A PLEASANT EXPERIENCE WITH SAUL AND HE WAS VERY EFFICIENT. WOULD DO BUSINESS WITH HIM AGAIN. WE WERE GIVEN WATER AND HE OFFERED US HIS EXPERTISE ON THE TYPE OF CAR WE BOUGHT. THE ENTIRE PROCESS WAS STREAMLINED AND ONE OF OUR BETTER EXPERIENCES.

mngriego

Sep 12, 2011

The staff at Power Chevy Arrowhead is second to none. I worked with Deb who made the sales process EASY and felt like a part of the family after the whole process was complete. Floyd Brown and Larry Smith (the GM) helped me get exactly what I wanted for my trade. I went onto Autotrader.com and did research before which helped me in my car buyind decision. I have been to several other dealerships in the vally and have bought cars from many dealerships in my day...this was the best experience I have had by far. I HIGHLY reccomend going to Power Chevy Arrowhead and working with the team there. Smooth transaction even through FINANCE!!! :)

Alicia Boyd

Sep 11, 2011

Can't thank Saul enough for helping us thru this car buying experience. I'm on Oxygen and it's very difficult for me to spend much time in the dealership. He was aware of this and limited my time there and did as much over the phone as we could. Thank you Saul for the great experience you gave us. Jack and Alicia Boyd, Tonto Basin, Az.

arizona18

Aug 27, 2011

I showed up at Power Chevy at about 12:30pm today with my friend Don Perine. Was immediately greeted by Al Marshall where I explained that due to family matters I had a limited amount of time to review a vehicle that I had found on the internet. Al showed me the vehicle and when I asked for him to have the appraisal done on my trade-in he explained to me that the manager who appraises the vehicles was busy and this could not be done for the next couple days. Further, he went on to explain that this vehicle would most likely sell prior to the end of the weekend. If I wanted more assistance I should drive back to the dealership over the next few days. I asked him if he would be willing to discuss the vehicle I was looking at and my appraisal over email knowing that I had only a limited amount of time. He said this wasn't possible as he has no email access. The internet advertised price of the vehicle was 23,900+ however the vehicle marked price on the windshield was 1000.00 more than the advertised price. When questioned about the difference, Al explained that although the internet price showed it at one price, the add-ons that were also included in the internet price were extra and increased the value of the vehicle so they were asking for 1000.00 more once I arrived at the dealship. I explained to him multiple times throughout our conversation that outside of the test drive that this was the vehicle that I am looking for. Al showed no true interest, no urgency, and no willingness to provide satisfactory service. I felt that I was bothering him. I will NOT go back to Power Chevy, and I will be sharing my experience with my friends and colleagues.