Used Cars for Sale at AutoNation Ford Westlake in Westlake, OH

ruby Diva

Nov 16, 2021

Customer service was outstanding! From the first phone call until the end. My agent was Danny and he was very patient, pleasant, thorough and professional. Harry was also very professional and resourceful and these guys work with you to fit your needs WITHOUT pressure on any level. They make you feel comfortable, give you options and work with your budget. The dealership is very spacious and clean ...even the bathrooms look hotel lovely! HIGHLY RECOMMEND just stop by and have coffee .this team is awesome!

Shane Piskur

Oct 31, 2021

During the purchase process, they ran a hard credit check 9 times while checking for the best loan. My credit took a huge hit because of this and I've never had a dealership do that in any other car buying experience. The truck I purchased was not detailed and the tank was nearly empty. The people are nice and their trade in offers are fair but their used car prices are higher than others. I would not recommend them.

EldinB 6

Oct 28, 2021

Used Kelly Blue Book to get a cash offer on my 2015 Ford Focus and was contacted by this dealership. They had a brand new 21’ Cactus Gray Ford Ranger on their website that I wanted to test drive so I made an appointment. I was met by Armando as soon as I walked in. Armando was very helpful and very easy to speak to. He did not pressure me into anything while I was there, and made the entire purchase experience enjoyable. Armando also provided me with all the information I needed in regards to trading my car in and purchasing a new one. This was the first time I purchased a brand new car on my own, and he made it super simple. They also provide carfax reports for every vehicle on their lot, without making you ask for it first. I would absolutely recommend Armando and this dealership to anyone. I will definitely return there for all my future car needs. - Eldin B.

Nicholas

Sep 29, 2021

Working with Will A. to get me into my new truck was not only easy, but also effortless thanks in part to having a great salesman. Will was not only professional, but accurate and actually listened to and applied what I told him I was looking for. Unlike other dealerships in the area I was not up sold at AutoNation. And when I received a call from Will it was for something close to what I was looking for or something I was actually interested in and ultimately bought. Sometimes it's more than just the product a place is selling. But how it is delivered and how you are taken care of and this place does it right.

Alyssa Danicki

Nov 8, 2021

I was looking for an escape and got into contact with Armando, he made sure they had the one I was looking for and even let me know they had more in stock than I thought. I went out there that night to test drive the one I wanted and found one I liked better! Dan made my first car buying experience great. They worked with me on the trade in value of my previous vehicle and were very helpful throughout the process.