Used Cars for Sale at AutoNation Hyundai O'Hare in Des Plaines, IL

Suzie

Nov 1, 2016

The salesman was very friendly, cooperative and knowledgeable. They dealership did not have the car that I wanted, but the salesman was able to obtain the car I wanted in one day, most impressive. I expected a pushy, aggressive salesman, but that was not the case at all, rather the complete opposite.I was very please with the process of my purchase and I will recommend this dealership highly.

Phil - New Car

Oct 30, 2016

This is the 2nd car we purchased in 2 years from this dealership

bfkoletsos

Oct 28, 2016

Thank you for helping me purchase my new car! Great, friendly customer service. I was able to test drive and purchase my car in the same evening. Sylvia was wonderful and made sure I had everything set up in the car before leaving.

bill_siwicki

Oct 28, 2016

I knew I wanted a Hyundai Sonata, and the dealership salesperson and others made things happen quickly and met my expectations. A solid dealership with excellent employees. I am very delighted with my Sonata.

sarod48kumar

Oct 22, 2016

Nice and friendly atmosphere.No aggressive selling techniques. Treats you nicely and Great warranty in the market. I am surely recommend to everybody who wants to buy Great Cars at Great Price !!!

lnf1204

Oct 21, 2016

I was very pleased with the service given to me while picking out a car. The dealer I was dealing with was very professional. Not one time did I feel like I was being pressured.

Anna Kuczynska

Oct 11, 2016

Best distance I ever made love my car best experience ever . Would highly recommend this please ask for Sylvia!!! Best place I ever been

pietro.natalino55

Oct 8, 2016

Easy going, very professional, salesman john did a great job explaining very knowledgeable, showed us around the dealership. An all around good experience. Great staff thanks john,keeth and Sam.

silveriasteele

Oct 8, 2016

Had a wonderful experience working with Sylvia. She was very accomadating, knowledgeable and professional! She made the experience of leadsing a car a good one! Will definitely beback and wil refer!

Tporwal

Oct 8, 2016

After receiving a car recall letter from Hyundai. I went in for system fixes. When I received my car I noticed a dent on the hood. When I mentioned this to the manager he blatantly refused it's not their fault and I must have missed it. Looking at the inspection report before turning in my vehicle there is no mention of any damage. Then he makes the excuse he might have missed it. Worst dealership ever no accountability and very unprofessional. Avoid going to this place.

Beth Russo

Oct 7, 2016

This service dept. always takes care of my car and also lets me know what else needs tobe done in the coming months!

MilosS

Oct 6, 2016

Great service and wonderful staff. Everyone is wonderful to work with.

Edwina Henkel

Oct 4, 2016

Very knowledgeable, answered all my questions, felt they were very trustworthy.

Valued Customer

Sep 29, 2016

Great service, great group to deal with. Courteous and fast service

adumitriumorentz

Sep 25, 2016

This was my first time purchasing a car and John made everything easy and straight forward. I had an overall great experience at this dealership.

kacollazo

Sep 23, 2016

The whole experience was very favorable. I never felt pressured in any way. The visit was shorter than I thought it would be from beginning to end. My sales person was very attentive to my step-dad and I . He took the time to explain all the bells and whistles and my step-dad was really excited when we left.

mpmelody2004

Sep 23, 2016

We were shopping for a mid size SUV and looked at over a dozen different makes and models at dealerships all over the Northwest Chicago suburbs. Brian Zimmerman was the salesperson at AutoNation that assisted us in reviewing the Hyundai models. His knowledge of his product offerings - and the product offering of competing brands was thorough and helpful in our buying process. We visited the AutoNation showroom early in the process but returned after visiting several other dealerships. Brian was again helpful, knowledgeable and courteous in dealing with us and extremely professional throughout our pricing negotiations. Following our purchase of a Hyundai Tucson we are absolutely delighted with the car and all of its technology. Brian was again very helpful in explaining all of the functions available. I would definitely recommend this dealership to anyone interested in purchasing a new car.

teamsudhir

Sep 23, 2016

It is an excellent place to buy a new or used cars and jeeps. My parents did buy cars from this dealership before i went to buy my care. So, I did my research and went there and looked around and did like a car that was just right for me. So, i did buy the car from there.

Bob

Sep 22, 2016

I came to Hyundai O'Hare to trade in an older Hyundai, but due to circumstances beyond my control, I arrived a day earlier than originally planned. I was looking at a few late model used Hyundai Sonatas, both with low mileage, or a new Hyundai Elantra, and John Kraniotis came out to assist me. He told me of a 2016 Sonata which was being shown as a demo, and told me that the demo model would be sold as new, and at a price close to a new Hyundai Elantra - in effect, getting a Sonata for the price of an Elantra.The initial offer was steep, but I knew that was due to the amount still owed on the car I was trading in. John was very straightforward about that, and asked me to make a counteroffer. I did, and the offer to that was reasonably close, so I took it.I also came in a bit unprepared, paperwork-wise, so John allowed me the use of his computer, and I was able to get what I needed to facilitate the trade. John made the purchase of my Sonata relatively painless (everybody always wishes they could get a lower price), and took one big worry off of my mind for a few years, at least.

caitlinlakin

Sep 20, 2016

Both Brian and Sam worked diligently to help put me in a car that day. I couldn't be more grateful and impressed with their professionalism.

jam76j

Sep 19, 2016

The staff at Ohare Hyundai was professional, informative and helpful. I had visited another dealership earlier in the day and they were unable to help me without additional financial paperwork and a prolonged process. I visited Ohare Hyundai that evening picked out the car I wanted 2017 Elantra lease and the fiance manager was able to secure my last an at our agreed upon price. Needless to say I never went back to the other dealership. The staff was so accommodating and worked within my budget and needs. Thanks again for an awesome experience. I will definitely buy another Hyundai. The Elantra is a great car, too! Quiet, smooth riding and I love love the safety feature it comes with. You won't go wrong with dealership or car.

Joe Hoopes

Sep 14, 2016

My sales person John and the Sales Manager Sam were awesome. They both went beyond their means to help us find and get the perfect car.

Martin Melody

Sep 13, 2016

Our sales associate, Brian, was terrific. He was knowledgeable of his products and of his competitors' products, was helpful in guiding our purchase decision, cheerful and polite. He made the experience almost enjoyable.

cathysan

Sep 13, 2016

This is the 5th automobile I have purchased from O'Hare Hyundai. I'm sure it won't be the last. The staff is very helpful and friendly.

pain4712

Sep 12, 2016

I am not sure why i have sit write a review in 25 words or more. As I explain before I wasn't looking for a new car that day. I came in to get an oil change on my 2008 Hyundai Santa Fe, which is my second one, before that I had a 2007 Hyundai Santa Fe. So while I was wait for my oil change I decide to go up front and look and the new trucks. I stop the young lady name Sylvia Drwila, to ask her a question about the white Hyundai, that was sitting out front. She open the door and let set in it and we took ride and I was speechless the I could I wasn't sure if I was going to make it back to the dealership. When seen all those new and fancy things in that truck compare to my first two words could not explain how happy I was. So when Sylvia, and came back in and sit to make a deal I wasn't sure if it was going to work with the help of Sylvia and her boss they made my dream come true. When I let the dealership that day i more happy about this truck then i was when I brought my first.I have to give to her she really know how to make a person feel good about buying a new car. If I had to do all over again I would definitely look for her. If someone was to ask me who I refer they see at that dealership I would say without any doubts PLEASE MAKE SURE YOU ASK FOR SYLVIA DRWILA.

cummings.brandonc

Sep 10, 2016

I would never go back to this dealership ever again, be careful if you agree upon a price, they will alter it and try to charge you more.

Muneer ALqusrani

Sep 9, 2016

It is always nice to be at AutoNation Hyundai O'Hare, I purchased a new 2017 TUCSON from 1509 S.River Road, Des Plaines, IL. The representative Mr. Bob Goldstein coverd every thing and I am very satisfied with my new vehicle.Thank you AutoNation.

mcmackey30

Sep 9, 2016

Typical car salesman are on you like flies as soon as you walk in the door. Not this dealership. There was no pressure at all for anything. Very laid back, upfront, and honst.

MikeH23

Sep 9, 2016

Excellent sales presentation and discussion with manager, Mr Burgess and the business office. Everything was just fine and this was my second car from them.

naokae1

Sep 9, 2016

Everybody here is very nice, took time explain thing clearly, especially John, we've never fell uncomfortable with him. We will recommend this dealership for sure. Thanks.

jjbraid

Sep 8, 2016

From the guys on the sales floor to the ones in the service department, all have been amazing. I have been a customer for over ten years. I won't go anywhere else

pgorski79

Sep 7, 2016

John Kraniotis did excellent job and got us a fair deal. He didn't pressure us on buying and gave us time and space to decide on our own. I'll definitely buy from John and AutoNation Hyundai again.

David Ulibarri

Sep 1, 2016

Very excellent repair service and very knowledgeable staff.

Rafael E Ramirez

Sep 1, 2016

Excellent. Bob was very good and patient answering all our questions and providing us with the information on different models.

Nora

Aug 31, 2016

Everybody here is woderful,making car buying less stressful especially John,our sales rep. He took time explained every thing from the beginning till the end.Thanks again.

ono1960

Aug 27, 2016

I haven't owned a Hyundai before, but had heard good things about the auto maker, and was definately impressed by the extended warranty. I've been driving my Accent for several weeks now, and love it! Everything that the sales person (Sylvia) described about it, is right on. I'm a new fan of this auto maker. Affordable, stylish, and fun to drive!

kiwi72

Aug 18, 2016

I would recommend Auto Nation to everyone I know. This is my second car from this dealer and it won't be the last. Always feel like a valued guest

okonski.joanne

Aug 18, 2016

Great experience! Was quoted a fair price and the staff were able to find the exact vehicle I was looking for in a timely manner. Will likely recommend Autonation Hyundai and Sylvia!

shaunaksacharya

Aug 14, 2016

Again thank you.this dealer will be my future car buying place, if they are with me during my 36 months leasing period.also I was very impressed of Mr gold' honesty and professional attitude. Thank you.

mnmgg1

Aug 13, 2016

The salesman will help you with all your questions and give you the car you'll be excited to own for the future. Just bought so we still have many questions and our salesman John has told us he'll help ANY time which is a "special" service in its self.

yljanaparupa

Aug 13, 2016

Sylvia is great,she helped as when we just walked in your dealership,gave us a test drive,showed us what we want(color,package,etc.).She was really fast and kind to us,everything what we have been expected,we got!

Michael

Aug 11, 2016

My service advisor, Robert Oberding, is very professional and explains everything upfront. Our Santa Fe was repaired on time and at the amount estimated. It drives much better now. O'Hare is not a mega-sized dealer, but they're service minded and good at what they do.

laurenleibach

Aug 9, 2016

This dealership was extremely professional and everyone was so friendly and makes you feel comfortable. I have been to plenty of dealerships where you feel like they either don't care about your presence or are so pushy it makes you want to leave, but NOT here. Sylvia Drwila was a great saleswoman I would definitely recommend her. She takes her time explaining everything you need to know about the car you are interested in/buying and will thoroughly answer any of your questions. I am definitely a perfectionist and visited countless dealerships before this one, but can honestly say this was one of my most positive experiences - hence why I ended up buying a car with them! Look no further, this is the place to go.

delbert mette

Aug 5, 2016

Overall was gtreat but could have been a little quicker

Elantrafan

Aug 4, 2016

We were approached with friendly and attentive customer service. The salesman patiently and kindly answered our questions and concerns. He was also easy to reach at work with any other questions. Overall, the buying process was smooth and we are satisfied with our purchase.

GeriG

Aug 4, 2016

Way to late to complete a deal and pickup a new car. Leaving dealer at around 9:30pm. John our sales person was excellent will need to go back for more help with car setups with John. He said he'll help us when ever we need it.

suge45

Aug 4, 2016

I usually dread the new car lease/buy experience. This time it was different. Keith Burgess and Bob Gold made it virtually painless. Instead of leaving with a migraine, I left the dealership with a new car and a smile on my face. I highly recommend Keith and Bob.

leszek.jedlinski

Aug 3, 2016

I am satisfied with this salesperson and manager. Sylvia was easy to work with. The atmosphere was friendly. I will definitely recommend this car dealership.

vswizz

Aug 3, 2016

My salesperson, Sylvia Drylwa was extremely helpful and knowledgable in all aspects of the Hyundai Sonata Limited I wanted and purchased. Financing Dept. was also extremely helpful and pleasant to work with. I am so far very pleased to have purchased a Sonata and made the purchase at this dealership.. Thank You very much....Vicki Sowizrol Chgo. Ill.

eileelou

Aug 2, 2016

I was very happy with the service I received from Auto Nation. It was nice not to be accosted when I got out of my car. The salesman was very nice and knowledgeable about the merchandise and did not pressure me to make a decision. He was very helpful throughout the entire buying process. I thought the price was fair. Everyone worked to make sure the process went smoothly for me. Overall, a surprisingly pleasant buying experience.

patricia

Aug 1, 2016

For required servce. Perfect. Oh ,had a recall i didnt get any notification in mail. Service advisor mentioned it and was completed.

spacejam

Jul 28, 2016

Coming off of a totaled car, I needed to buy a car and despite being early in the process, met countless, super aggressive dealers who didn't honor my requests nor the fact I planned to buy later in the week. So before going home I stopped by AutoNation and 1. found an incredible deal on a Hyundai Tuscon, and 2. found an incredible dealer. Brian is the consummate professional, so knowledgeable and personable, but also respected my needs and let his deal speak for itself. The other dealers I went to tried to sell me a car I didn't want and continued to harrass, even minutes within my departure, so dealing with Brian was a breath of fresh air and led me to purchase same day. Best deal out of all of the cars I saw. Highest recommendation I can give.

Michael Gaggiano

Jul 24, 2016

Great service experience I would definitely buy another car there.

mcornejo1128

Jul 23, 2016

Thank you to both John and Darren for beign pleasant and informative about the car I was interested and eventually purchased. They made the experience pleasant and look forward to a good relationship with any of our car concerns. Thank you Alfonso M Cornejo

Mike

Jul 22, 2016

I brought my car in for maintenance and had no complaints on the service.

Jami

Jul 20, 2016

AutoNation Hyundai O'Hare is an amazing location. They complete all service appointments by going above and beyond. They also explain all steps they are going to complete before they complete them. Amazing Service and Amazing Team!

kn2570

Jul 17, 2016

Our experience was flawless. Got the car we need in no time.The price might be in the higher range we wanted but they made it affordable for us.

hpchicago

Jul 16, 2016

Smooth purchase....selected the car we wanted after a couple of evening parking lot walk throughs. Asked for a bottom line price for the vehicle & we were pleased with the discount....no back & forth haggling. Bought the car the next day.

frred hildreth

Jul 11, 2016

goodthis is starting to anoy me so i am not goingto say anythibg else

dgelfond

Jul 9, 2016

Buying or leasing a new car is not always a pleasant experience. My experience at Auto Nation was the kind of experience it should be all the time. Quick, easy, honest and friendly. Brian did everything he promised and the finance guy moved quickly through the paperwork. Definitely recommend.

gramjg39

Jul 8, 2016

I was satisfied with this dealership and especially with my sales rep Sylvia Drwila. The employees were kind and courteous. I thought the financial part took longer than the car buying itself.

HARRYGIO

Jul 7, 2016

This was by far the BEST automobile purchase experience ever! Salesperson Darren Conwell took very good care of my wife and I and we shall definitely refer him customers and also purchase another Hyundai from him in the future. Thank you very much!

mjacome

Jul 7, 2016

I was very satisfied with the services . The dealer was close to my residence and that is the reason I selected to go there .The services and professionalism were superior

Paulette West

Jul 4, 2016

When I started car-shopping, I met Bob Gold at the Hyundai dealership! I was impressed with the amount of time Bob spent with me! He really cared about getting me the correct car to fit my driving needs. I would recommend this Hyundai dealership to everyone, and especially, Bob Gold.

Paulette West

Jul 2, 2016

I met a salesman, Bob Gold, who actually took a lot of time with me! He truly wanted to make sure he understood what I wanted in the car I would purchase. No salesman in my past purchases has spent that much time getting to know me and my vehicle needs.

Iris

Jul 1, 2016

I was in for an oil change, and as always, received exceptional service. I have been with this dealer since 2003, and have bought 3 Elantras there. I was always given respect and all my questions were answered and explained with fact as to why I needed the service, or repair. This is a great dealership.

chucksautobody1652

Jun 24, 2016

KEITH BURGESS IS OUTSTANDING. (GENERAL SALES MANAGER) SHAHBAZ WAS FUNNY AND THOROUGH, A PLEASURE TO DO BUSINESS WITH. (FINANCING) OVERALL A GREAT EXPERIENCE. I WOULD HIGHLY RECOMMEND TO MY FRIENDS.

nawaradmrm77

Jun 24, 2016

the dealership staff are nice but I thought I would get a price cheaper than I got. After they check my credit score they told me that I'm not qualify to get $1000 bounce back and I couldn't get the loan from Hyundai bank even though my credit score was high. that is the only thing I'm not satisfy about it.

Susan

Jun 22, 2016

Everything concerning my experience with this dealership was great!

JUDY

Jun 21, 2016

Purchased my 3rd Hyundai and loving it! EVERYONE involved was AWESOME!

fzanti

Jun 19, 2016

I would buy/lease another car, it was a great experience. Far better than any other dealer. Very happy with the product as well. This is my second Sonata.

barberello3

Jun 18, 2016

My sale associate Joe Appleby was very professional and friendly. Joe made my car buying experience a stress free enjoyable experience. I LOVE my Hyundai and have told all my friends to go to AutoNation Hyundai!

Mary

Jun 17, 2016

Customer service is really excellent. Everyone is professional and courteous .

andyglee95

Jun 17, 2016

John was very friendly and professional. The man giving us documents to sign, however was smirking to himself when my father was talking about his opinions on getting the protection plan. He felt demeaning which left a sour taste in my mouth.

Mary

Jun 14, 2016

Always very friendly & professional service here...

PETE

Jun 14, 2016

THIS IS MY 4th HYUNDAI....FROM THE SAME DEALER. SALES SERVICE HAS BEEN EXCELLENT ....WITHOUT EXCEPTION. MY CONGRATULATIONS TO O'HARE HYUNDAI FOR 4 CONSECUTIVE POSITIVE EXPERIENCES,

brianfl1592

Jun 11, 2016

Very professional dealership. It doesn't have that 'car salesman' vibe/stereotype you hear about. Excellent service. The terms of my lease were explained clearly, and my car was washed and filled with gas before I left. Will be back.

johntague0

Jun 10, 2016

Sylvia dogs a great job getting me into a payment and a cat I am very happy about owning. She has been great with follow up, and I would highly recommend the team at Autonation.

pbazianos

Jun 10, 2016

The best car purchasing experience we have ever had! We have never experienced such straight forward and honest staff in all our years of car purchasing ! John was thorough and ultra professional!

mpalmeri753

Jun 9, 2016

Very friendly dealership, not pushy, great follow up, would definitely recommend , salesman was a very professional knowledgeable rep for Hyundai . I like this dealership a lot

Christine

Jun 7, 2016

I have my car serviced at the dealer I bought it from...O'Hare Hyundai. Service is always done quickly and to my satisfaction. My one complaint...once my vehicle is in for service, I ALWAYS get a courtesy call that the vehicle needs more service then I initially brought it in for. My most recent oil change turned into a call that I needed new front brakes($305), brake line flush($89), new cabin filters($45) which I had just replaced !!! I feel as I'm always being "up-charged" for some sort of extra service. A standard oil change always turns into several hundred dollars of maintenance. I appreciate knowing if my vehicle needs service, but, there's no way it needs extra service every oil change.

Clarke

Jun 5, 2016

Just had recall and oil change. Have to go back because parts needed were not on hand. Good price for oil change. Appreciated free car wash.

ortho1243

Jun 5, 2016

Great experience working with John to purchase a new vehicle. He is honest, upfront, and fair. We have purchased many vehicles over the years and I would highly recommend you to give John an opportunity!! You will not be disappointed!! Thank you John for a great experience with your dealership!! Brian & Rosemary

stephanie.fox928

Jun 4, 2016

The sales people at Auto Nation Hyundai were fantastic. They made us feel very comfortable and not like we were be forced or pressured into buying a car.

Kay

May 28, 2016

Sylvia was the best salesperson I have ever dealt with at a car dealership. She was polite, understanding of all my questions, very knowledgable. The gentleman in the finance department was the same way. I dreaded having to buy a new car but Everyone at Autonation made it a pleasure.

pmmazoyer

May 27, 2016

This is my 3rd car with AutoNation. I will not go anywhere else. Top quality and I love my new Tucson! The service department is always spot on as well and look forward to another 3 year partnership.

Mama Es

May 24, 2016

I bought a 2015 Hyundai SONATA. I was satisfied with the sales process. Most importantly I got a good coverage with a satisfying monthly payment. I would recommend this dealership to anyone looking to buy a car.

Janet

May 20, 2016

Service was quick, staff friendly and helpful and even provided back and forth transportation to the restaurant across the street due to road construction. Very enjoyable experience. I always get great service here.

Justine

May 18, 2016

Auto nation made buying a car easy simple and pain free. They werr so helpful getting me into my car at my buget. It was not a struggle like other dealerships to get me where I needed to be price wise. Sylvia was super helpful, informative and laid back. She listened to what we needed and delivered. I would shop there again and again.

cpodgo

May 16, 2016

Bob Gold is the reason I return to Autonation for my automobile purchases. I know I'm not going to get the runaround. The Hyundai brand speaks for itself. It was my first car in 1990 - the Hyundai Excel. I've been very happy with these.

bauza2015

May 13, 2016

We're long-time Hyundai lovers...both owning and leasing. Just leased our 'most loaded' vehicle ever...and the features are the best value and beyond our expectations! The paint, the interior finish and appearance are always top-notch. We have continuously been impressed with the suspension and handling of Hyundai vehicles...never have had a problem recovering from a pothole or broken roadway. This was our first time using the website to create a vehicle and submit it to our local dealer electronically; two salespeople responded in less than a minute; we connected with one by phone, the other by e-mail. Best parts of this transaction? Our dealer is about 5 minutes away, and the Autonation car washes and and 10 point checkup nationwide just made our day. We look forward to another four years of enjoyable driving and a superior vehicle. Congratulations, and continued success!

delta3550

May 12, 2016

I had an overall positive experience. The sales rep was knowledgeable and not high pressure at all. I would definitely recommend this dealer to anyone.

Alex

May 11, 2016

Had an oil change and warranty done! Always keep coming back to this place! Joseph in service is a good sharp and honest guy! Great place to do business with!!

stevendinkel

May 10, 2016

The overall buying experience was great. The sales personnel were very professional and knowledgeable. A very competitive price was presented to me. The most positive car purchase experience I have had in all my years buying cars.

ckcyril

May 9, 2016

Darren Conwell the proud sales person of Auto Nation. Because of his good attitudes Autonation will get more and more business. Best and efficient sales person on Autonation.

pjrdjo

May 8, 2016

Everything was outstanding Dealership was clean and great people Very helpful Right car for my family Reasonable price Car was giving in great condition with a full tank of gas

aboto7

Apr 28, 2016

I found the experience of buying a Genesis from Darren Conwell was very good and his follow up top notch, His explanation of features of the car was clear and precise

b.cygan

Apr 16, 2016

Great team,great & professional service,,,I am happy to be a owner of a new Hyunday 2016' I cant wait for my first appointment for oil change & first inspections,,,Thanks for everything,,,

anthonybabicz

Apr 15, 2016

Bob was a huge help. He was clear and kind when showing me each vehicle the dealership had to offer. Bob has become a family friend that we can count on for our Hyundai needs.

wendy.marino

Apr 5, 2016

Since I had not purchased a new vehicle in over 30 years, I went by myself Christina made this experience so easy and helpful for me to purchase my new vehicle. She was so helpful, pleasant and very professional. She made sure I was happy with my purchase and she answered all my question. Thank you

jowro80

Apr 1, 2016

Overall, I had an excellent experience at Autonation Hyundai. The car I wanted in the color I wanted wasn't on the lot but Autonation was able to get the car in a matter of one day. The employees I worked with were great and answered all of my questions. I had a wondefrul experience and would recommend Autonation to anyone!

lbroo29901

Mar 31, 2016

I wasn't looking forward to the buying experience of a new car but this dealership made it easy and treated me very well and I want to thank them

luben_m

Mar 24, 2016

Good experience. The one thing I did not like was when I went to sign the title, the person told us that in order to get the 10 year warranty will cost us additional $ 25.00 to our monthly payment. That info was not related to us when we signed the agreement on the monthly payment amount. Also the car advertised on the website had pictures with sun roof, which was one of the biggest reasons why we were drawn the this dealership in particular, but when we got there the car did not have a sunroof. The dealer applied the savings toward the car with a sunroof but that was not enough to fit our budget. At the end we still bought the vehicle because we loved it even though it was not the one we thought we were going to buy.

k-prokop

Mar 21, 2016

John did an excellent job and was extremely helpful and polite. My parents (who are not English speakers) have been looking for a car for over two weeks and were not happy with the customer service that they received at other dealerships. John was able to find a vehicle for them while providing excellent customer service. My parents are extremely happy with their purchase and service that they have received. Thank you.

ryba1963

Mar 21, 2016

John Kraniotis is good salesman. He explained everything to us and helped us with the process. In addition, the process was very easy going and not painful at all.

dginahil

Mar 11, 2016

Overall experience was good but not without disappointments. Vehicle we were interested in the first visit was sold when we returned, trade value of our vehicle was lower than expected and purchase price at the end of the lease is higher than expected.

wmtcoleman3

Mar 11, 2016

Everyone was great! Great! Great! Great! Great! Great! Great! Great! Awesome! Awesome! No problems what so ever! Great place to buy a Hyundai. Thanks so much! Really appreciate it!

TPYTEL5

Feb 12, 2016

It was Fast, easy, no problems and the people are all friendly. I had a great experience here and would recommend anyone buying a Hyundai to come here.

MFONTANA225

Feb 9, 2016

i felt very comfortable working with the staff, fun, informative and fair. i'm very happy with the car and i would definitely buy my next car at autonation huyandai.

POZZIHEATHER

Feb 2, 2016

Darren was very helpful throughout the car buying process! I didn't realize how better leasing a car was compared to buying until Steve, Darren and his team helped me understand all the pros of leasing.

RHOFFMAN1946

Jan 8, 2016

Sales Associate Brian Zimmerman did a great job. I would recommend him to my friends if they ever buy a Hyundai from Auto Nation. Thank You

SMPALABRICA

Jan 8, 2016

Very friendly. Straight to business. Explained very clearly and well. Knew what he was doing and how to help me out with getting my first car. I would definitely recommend him again to my friends and family.

WMHEUER

Jan 6, 2016

Sales person did a great job. He was very responsive without being pushy. He quickly understood key features I was interested in and did not waste any time

cms

Jan 5, 2016

I had a pleasant experience at AutoNation Hyundai O'Hare from start to finish. Upon my arrival, I was immediately greeted by Mr. Gold who asked, "what can I do to assist you?". Thereafter, I shared with him the type of car that I was interested in buying which lead him to take me outside on the lot to see the car. while outside on the lot, Mr. Gold gave me a thorough detailed review of the car, asked if I wanted to take a test drive, and offered to answer any questions that I may have had about the car. From this point on, Mr. Gold went over-above-and-beyond to ensure that I was given the best deal possible to be able to take the car home; and I truly received the best deal possible! In closing, before I drove the car home, Mr. Gold re-visited what appeared to have been the "audible Hyundai Owner's Manual" {LoL}, scheduled a free health-checkup appointment for the car, and vowed to give me a follow-up call the next day regarding the vehicle purchase.

JKNJV

Jan 2, 2016

second time I've dealt with Bob Goldstein at the dealership and it was a pleasure again this time around...both sales and service have been easy to work with so going back to the dealership was a no brainer

KINGT527

Dec 23, 2015

I knew what I wanted walking through the door and I got what I wanted when I drove off the lot with my new car!

CGUTKOWS

Dec 22, 2015

The salesman, Darren Conwell, was attentive to my needs. I told him what I wanted and he had just the right Santa Fe for me. There was no dickering back and forth. It was a very satisfying car buying experience.

ADISKADIRIC24

Dec 15, 2015

Easiest process I have ever gone through. They made sure I was 100% knowledgeable of everything that I was purchasing and made sure I understood everything. Will definitely be going back for a third car

JOANNEEPRETE

Dec 8, 2015

I visited two(2) other dealerships and walked out.As soon as I walked in at Hyundai & I was greeted by Mr. Darren Conwell I knew I was going to leave with new car.

TEACH10

Dec 8, 2015

Great service and found a car meeting my requierments at another dealership and had it delivered in a timely manner. Would recommend this dealership and would use them again.

AmandaT

Dec 6, 2015

I went into Auto Nation with low expectations based on my experience through another car dealership. I must say I am Extremely Satisfied with my over all experience with Auto Nation! My car salesman was John Kraniotis. He approached me with an up beat attitude and was ready to hear all my needs from the start. John was sure to not only meet all my standards as to what I was looking for in a vehicle but also went above and beyond to be sure to do all he could to get me exactly what I wanted. He was patient, honest and over all great to work with.

Jennifer

Dec 5, 2015

I went to many dealers looking to purchase a new vehicle and was treated very bad and that lead me to Autonation Ohare. My dealer at Autonation was Bob G. And he was professional, knowledgable and very kind. Thank you to Bob for making my first new vehicle purchase a great experience!

Barbara A. Weese

Dec 1, 2015

I have been very happy with the customer service and buying process from Auto Nation Hyundai. I bought a certified 2012 Sonata from them last year. I have had 2 minor problems with the car, both of which were fixed in a timely and satisfactory manner with no charge to me. All staff are knowledgeable about the Hyundai brand and take the time to explain things to you. I have called on several occasions with questions and have received satisfactory answers. Although buying a car can be stressful I felt that I was getting a quality car for a fair price. It is very easy to make an appointment for routine maintenance or repairs. I love my Sonata and would not hesitate to buy another, and it would for certain be from this dealership.

Lakeeta Williams

Nov 20, 2015

THIS WAS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD! DARREN CONWELL WAS AND STILL IS THE BEST SALESMAN EVER. I HAVE RECIEVED MULTIPLE EMAILS FROM HIM (SINCE I PURCHASED MY VEHICLE) MAKING SURE THAT I UNDERSTOOD HOW TO WORK AND CONNECT EVERTHING. I DID THE PRE-CREDIT APP AND WAS APPROVED BEFORE I CAN IN SO WHEN THEY SAID I WOULD BE IN THERE ANY LONGER THAN 2 HOURS AT THE MOST THEY MEANT IT. I SAW AND TEST DROVE MY VEHICLE THEN WENT DIRECTLY IN WITH FINANCE. I GOT ALL THE PAPERWORK SIGN AND I WAS OUT THE DOOR WITH MY NEW VEHICLE IN UNDER 2 HOURS (LIKE THEY SAID) LIKE I SAID I HAD BEEN TO MULIPLE DEALERSHIPS BEFORE GOING TO AUTONATION BUT THEY WERE TOO PUSHING AND BOSSY FOR ME TO BE GIVING THEM MY MONEY. THE ATMOSPHERE WAS NICE AND RELAXED WITH NO PRESSURE, JUST PEOPLE OUT TO GET YOU THE BEST DEAL POSSIBLE

KATHLEEN.JOHNSON86

Nov 10, 2015

Very good experience buying my 2011 Santa Fe at this Dealership, and now again with the purchase of my 2016 Santa Fe, and the trade-in price I received for the 2011 Santa Fe.

F.CONTACESSI

Oct 27, 2015

Highly recommend going there my sales person John gave me an excellent experience definitely will recommend O'Hare Kia to anyone I know who is looking for a car

JUDYV0

Oct 21, 2015

We were pleased with how we were treated at this dealership. They were NOT pushy and genuinely seemed like they wanted you to be happy with the car purchase and experience.

S.KUBICA

Oct 20, 2015

Overall an exceptional experience in getting my new car. Samantha Welz did a wonderful job on every aspect of leasing my car. Very much enjoying the car!

LINDA.BARTLETT

Oct 14, 2015

I had a great experience buying my 1st new Sonata in 2012 and again when I returned to buy a 2015. Also, love the service department; the guys are all very helpful and sit down to explain to me what is needed on the car when I come in.

KEMPLET

Oct 13, 2015

I would like to thank Darren Conwell for the professionalism and honesty he showed us while we were looking to purchase a new car. He was incredibly helpful and was able to answer all of our questions. Darren was not a "salesperson", rather he was simply someone who seemed to truly want to help us find what we were looking for. I appreciate the no-games attitude. He was an absolute pleasure to work with and a big part of the reason we went with Autonation Hyundai.

MURZBRIAN

Oct 13, 2015

My wife and I would like to thank Autonation Hyundai O'hare and staff for a great buying experience. My new car is awesome. Thank you once again.

Kenneth Raabe

Oct 12, 2015

We were very pleased with the efficiency and cordiality of the transaction. On our first visit to Auto Nation Hyundai O'Hare we met with Mort Famili who showed us the Kia Sorento and answered our initial questions. Mr. Famili had the next day off, so when we returned, Ted Wala was on hand to bring us further along in the process, which he did smoothly. Since we very rarely buy a car we were really helped by the patient guidance Mr. Wala demonstrated. He sealed the deal with the assurance that we'd get a second key when we brought our Sorento in for the service check-up on Nov. 23. Altogether a smooth and pleasant experience! Ken Raabe

CESARIO.BRITTANY

Oct 7, 2015

I had a great salesperson named John. He was very patient and kind. I have bought two Hyundai's from him. He was nothing but helpful throughout the whole process. All of the staff is friendly. John is very personable. If you need anything they kindly assist. I would definitely go back in the future.

Son

Sep 26, 2015

I took my seventy year old mother to AutoNation Hyundai O'Hare to look at a used car I saw advertised. Bob asked us what we were looking for in a car and our price range. First he showed us the car we came to look at, then he said he had a newer car with fewer miles that he thought would be a better fit for my mother. He was right, it was the perfect used car for her. It was originally priced out of our budget range, but Bob gave us a great deal. It's the perfect car at the price point we were looking for. A week after we took the car home we realized one of the key fobs did not work. We sent Bob an email explaining the problem. He call back, had us bring the car in and they reprogramed the key fob at no charge.

Barb. G.

Sep 25, 2015

I came in and spoke to the sale manager after being mislead by a different dealer. I negotiated a price with the sales manager in a relatively brief period of time. Other dealers tried to hold me hostage for hours with trips to managers office and rejections of offers.The sales manager treated me with respect and we got down to the business of pricing without the nonsense of shuffling in and out of an office.

KILDEER

Sep 22, 2015

Straight forward pricing and an honest deal. Worked with me to get the vehicle I wanted, and make sure I was comfortable with it. Very friendly and helpful staff!

NIKEBES

Sep 16, 2015

I was extremely satisfied with my salesman Brian and I love the car. He was very helpful and took the time to go through the vehicle with me and answer all of my questions. He did a great job. It was the second half of the experience that i was not happy with.. I was not happy with the Finance Department and believe he tried and succeeded in taking advantage of me. I wast told that the bank would not finance my rates if i didnt purchase some of the warranties that he was offering. After speaking with a friend who is in finance for another dealership he informed me that that is not true and i am in no way obligated to purchase anything other then the actual vehicle. This was very sneaky and underhanded especially because he assumed i didnt know better. If I am making a large purchase from a creditable dealership I am banking on honesty, and credibility that I would hope your company sets a standard by. I felt that his tactics to make a sale were sneaky and underhanded and it makes me wonder if the whole dealership operates this way including the service department. This is the 3rd car my household has purchased from Ohare Hyundai and most likely will be my last. Shame on me for taking his word for what i supposedly needed. He made the sale and gained a small amount of money in commission but unfortunately the dealership lost a customer for life which is a shame because that couple thousand dollars in no way makes up for the difference my household may have spent in purchasing new cars in the future. I have also tried numerous times to receive the General Managers e-mai address and not one employee would give it to me when he was unavailable.

blessedca

Sep 14, 2015

Darren and Curt are wonderful to work with!! What a great experience thanks to them!! They were very helpful but not once did we feel pressured. We had been to many other dealers but didn't feel as comfortable. Darren is awesome and made sure we had all the information we needed on the car we were interested in. Everything was perfect with the car. He went out of his way to make sure all was in order for us. He is very professional and takes care of his clients well. Curt was also helpful with the process and made sure all of our questions were answered.

HEIDILEYNES

Sep 9, 2015

This is the place to go for all your car needs. The staff is there to assist you make your decision, answer all your questions, they don't push or rush. They provide all options available to you, thoroughly explains everything in the process The staff are very professional and courteous My salesperson was very patient I love the follow up calls I didn't feel like I was on my own after the purchase I feel confident that someone from the dealership will be able to answer questions if I ever need to.

LADYARCHANE

Sep 9, 2015

awesome super wonderfulAS LONG AS I LIVE HERE I WILL ALWAYS COME BACK TO THE SAME LOCATION Best car dealership I have dealt with in years

Joe P.

Sep 7, 2015

Visited this dealership several times looking at a used 2009 Sonata for our daughters to drive. We made a deal with our salesman, Bob Gold. We signed the bill of sale along with the manager. Bob shook our hand and said "thank you for your business". We were to come back the next day with a check from our credit union. We called Bob the next day to set up a time to come over and pay and told him we had our check. We called since it was his day off. He scheduled us for 7:30pm. At 7:00pm he called to tell us they sold the car to someone else. Besides the fact we were upset they sold the car we made a deal on, they offered no solution. No offer to exceed our expectations. It was simply, "we sold your car. Not much else we can do." We went to the dealership to complain and the manager said the paper we signed was nothing more than a price guarantee. He also said we visited the dealership 3 or 4 times and we should have bought the car sooner. There's more to this story that's upsetting but I believe you get the idea. I since found out through other reviews that my situation is not uncommon here. What they did with us is common business practice there. If you absolutely feel you should visit them for a new or used car, get as much in writing as you can because a bill of sale, handshake and a thank you isn't enough with them unless your handing over your payment.

RSANTERCOLA

Sep 6, 2015

Everything was great! Everything was above board and professional with no games. John Kraniotis, the salesman, was exceptional in his explanation of the features of the car.

JUSTJO.D

Aug 28, 2015

As mentioned before, Darren Conwell was as cordial and accommodating as could be. No pressure. Just wanted to make sure I would be satisfied with my purchase and indeed I was and am.

MARIAZBIERSKI

Aug 24, 2015

Choosing the 2016 Elantra was easy. We already knew Hyundai's reputation, and after a fun test drive, Brian was able to find the right interior and exterior combination we desired. We took a road trip in it the very next day.

BOFCHAN

Aug 23, 2015

shop provided a very good and nice service in a very friendly atmosphere. sale person has adequate knowledge about the product, and did a very good demonstration.

JAMI15

Aug 19, 2015

BOB GOLD!!! He is the guy to go see! He will make sure you are taken care of and that you are happy with your purchase. He helped me with my lease then I went back to him when I was ready to buy a car. He makes sure that I was happy with my car and he takes care of EVERYONE! If you want a car you HAVE to see BOB GOLD!!! HE DESERVES A GOLD MEDAL!! Curt - Helped get me the car that I wanted from a different dealer and got it the NEXT day! AMAZING!Shabbaz - Made check out so easy and fast! Everything was ready and he just needed my signature! THANK YOU GUYS!! I will be back - but in the mean time I will be sending people your way!

JOSSY_MAYA

Aug 19, 2015

The staff was very friendly, helpful, and professional. They went above and beyond to make sure we were receiving the best deal on the vehicle I purchased. They were very understanding and over all made the experience of purchasing a car a good one.

FEVERINO

Aug 18, 2015

I worked with Brian and he was very patient and thorough with answering all of my questions and letting me test drive several different cars. The process was very smooth and I am very happy with my new Santa Fe!

WHITESHIRT2

Aug 12, 2015

Darren Conwell was extremely knowledgeable and exceptionally professional in demonstrating clearly the features of our new Hyundai Santa Fe Sport. Because of him, our car buying experience was most pleasant. Steve (the Manager), Keith Burgess, Shabbaz Sheikh and the staff at AutoNation Hyundai OHare in DesPlaines, were very welcoming and accommodating while walking us through this car buying experience. The cashier was friendly as well!We would recommend the Hyundai product and AutoNation OHare to friends and family.

MAJASWINOGA

Aug 11, 2015

I recently purchased my new Hyundai Elantra at this dealership and I am very happy with the staff, the service and my car. John was friendly, informative, not pushy, efficient and organized. The overall process was well managed and time efficient. I will definitely recommend this place to anyone who is looking for a nice new car, quick and friendly service.

DANHS14

Jul 27, 2015

Dear Sirs at the Auto Nation Hyundai OHare Dealership,This letter is a high commendation for one of your salesman, Darren Conwell.We decided this summer to purchase a Hyundai Elantra, and had already done extensive research on that car and visited several dealerships closer to our home. Unfortunately, our experiences there were discouraging.As a third try, we visited your OHare dealership where Darren Conwell was the salesperson who welcomed and worked with us. He was immediately polite, friendly, positive, willing to listen to us, and he encouraged us to ask as many questions as we had, answering each one with honesty, integrity and dignity. He also provided many detailed explanations, understanding that we both wanted and appreciated the background and additional information he contributed. After very enlightening conversation, we took a 2016 blue Elantra for a test drive, which was a very strongly positive experience. When we explained that we still required additional time to talk it over, he was again very understanding of our needs. We then promised to contact him very soon thereafter, and when that call was made, he allowed more than adequate time to conclude the sale. Never were we rushed or pushed toward this decision, and perhaps this is the very first time in our experience that we have been treated so well during an automobile purchase. We drove our new car away with great satisfaction, knowing we had purchased the exact model we had researched so carefully.Darrens thoughtfulness and professionalism were most refreshing and reassuring in this world of quick deals and pressure on the customer to make an immediate decision. You have a treasure in Darren!! He is a rare and unique example of an extremely knowledgeable, patient and outstandingly honest sales representative. He has earned our sincere thanks and great respect for his integrity. With all good conscience, we will now be able to recommend both Darren and your dealership to friends and acquaintances who are looking for cars in the near future. If there is such a professional award in your field as salesperson of the year, Darren would have our wholehearted vote for the year 2015!!.Shabas made a poor explanation about the Cook County 1% sales tax and calculated it based on a number way far above (over $1000) what we paid with 1% tax and all other fees included not on the sale price.The sales manager insisted that we pay for an appearance package that we did not want or need and indicated that there could be no deal if we didn't agree to the added costs. Sincerely,Daniel and Josephine Schwartz

AEPURCE2

Jul 25, 2015

Excellent help from staff. Very time efficient and I wasn't pressures. I hope to buy my next car from them as well. It was a great experience

TBIEDKE

Jul 22, 2015

Peter Siemieniuk is our Sales Associate and is very knowledgeable about the cars.Peter is great to work with and I will recommend him to anyone interested in a Hyundai.

VBAUGHMAN1

Jul 14, 2015

Being a single woman, I was worried how i would be treated. I was treated with respect and yet a nice touch of caring too. At any point when i was worried about something, Bob assured me that they could work it out- no worries. I was quite impressed. I am very satisfied with my car buying experience. Vicky

BLYTHJD

Jul 7, 2015

Darren Conwell was our sales associate. He was professional and informative. Darren explained everything in detail from our leasing/buying options to all the features of my 2015 Hyundai Tuscon Limited. We couldn't have had a better car buying experience. it was a pleasure to work with him. love my Tuscon!!

JERRYSPARTAN1

Jul 4, 2015

Very pleasant car buying experience. Would definitely recommend this dealership to anyone asking about buying a new or used vehicle. Had my three young adults with me on the first visit and all of us were very comfortable.

tim

Jun 28, 2015

The Santa Fe's have a problem with the throttle body. And of course it's not covered. When I told the service manager that looking it up online you could see there is a problem. He told me to google unicorns and I'd find a problem with them. Then he refused to give me the contact information for his zone rep. I wrote a letter to Hyundai Customer Service and their response was a big fu. These 10 year 100,00 warranty's are no warranty at all.

maria calomino

Mar 7, 2015

very pleasant experience in the purchase of a new car from the whole dealership.

Greg

Mar 2, 2015

Very good experience with Bob our salesperson. Would recommend again

Cecile Cigler

Feb 27, 2015

Our salesman Brian Zimmerman was very knowledgeable about the car. We were very impressed that, even after the sale, he took a lot of time to thoroughly explain how to work all the fine features of the car. We are very happy with the car. It has a beautiful stylish appearance inside and out. It has many features that we would normally expect on a luxury priced car. It is smooth riding and spacious inside. I can't think of anything I would want added to what's already there. It is FABULOUS.

Jack Anderson

Feb 25, 2015

Brian was very knowledgeable and willing to assist in any way. He knew the answers to any question regarding options on the car we wanted and treated us with an unhurried and non-pressured attitude.

SantaFe Snob

Feb 8, 2015

This was the best car buying experience we ever had! They were helpful, knowledgable, and upfront.John and Brian made car shopping fun,and they gave us a generous trade in for our old car.

yu hyon smith

Jan 22, 2015

Problem free experience . Trucar dealer a decent out the door price.

Nick Styczen

Jan 20, 2015

Terrific Service!!! Terrific Price!!! This dealership really gave me the feeling that they wanted my business and were willing to do what it took to get it. They were very prompt in returning email questions. Great Experience!!!

TimO

Jan 20, 2015

Took my car right on time and they have a very comfortable waiting area with free WiFi.

Ioan Barbu

Jan 4, 2015

wery good experience,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Greg&Nina

Jan 2, 2015

It was indeed an amazing experience doing business with Peter Siemieniuk in AutoNation Hyundai Ohare all throughout the buying process!! Peter is phenomenal, professional and super nice guy!! He carefully explained everything to us from the beginning to the end. Every little thing in the car has been shown and thoroughly explained!! While doing the paperwork he even found a moment to help some girl with coffee maker and help us solve the problem with the phone!! We appreciate the kindness!! They have great cars for nice prices!! We got a super deal and for the great price more than we expected!!! We are very pleased with the great fast service, nice atmosphere and all other things. We're very happy that we can enjoy our new car!! Thank you for everything, we appreciate it!!

Grzegorz. P.

Jan 2, 2015

It was indeed an amazing experience doing business with Peter Siemieniuk in AutoNation Hyundai Ohare all throughout the buying process!! Peter is phenomenal, professional and super nice guy!! He carefully explained everything to us from the beginning to the end. Every little thing in the car has been shown and thoroughly explained!! While doing the paperwork he even found a moment to help some girl with coffee maker and help us solve the problem with the phone!! We appreciate the kindness!! They have great cars for nice prices!! We got a super deal and for the great price more than we expected!!! We are very pleased with the great fast service, nice atmosphere and all other things. We're very happy that we can enjoy our new car!! Thank you for everything, we appreciate it!!

Lynn K

Dec 2, 2014

Not having bought a car quite awhile I was dreading the car purchase experience (years of listening to horror stories). Based on the experience we had at AutoNation Hyundai O'Hare, I could buy a car everyday (in the figurative rather than literal sense). In addition to being treated professionally and kindly during the prepurchase and purchase process, both of our sales professionals spent a great deal of time with us during the post purchase process. I would give high marks and kudos to this dealership. However, I would give less than high marks to Hyundai (not for their product) but for their lack of genuine Black Friday incentives.

JPR & KBR

Nov 29, 2014

I will HIGHLY recommend O'Hare AutoNation. The salesmen are very helpful and never give up until they find what you want.

Carol B. / Happy Customer

Nov 19, 2014

I went in to buy a car and I was prepared for a rough time but everything was great. My salesman was John and he was so patient and attentive....what a nice man and professional salesman. No pressure, no trying to influence my decision.....he listened to me. I haven't had this great of an experience in the past. I am so happy with my Accent. I traveled 40 miles and it was well worth it. THANK YOU!

Hockey Nut

Nov 19, 2014

Steve Foresta treated me like a King. I would highly recommend buying a used car from Steve. His knowledge and honesty is second to none. Best buying experience I've ever had!!!

Milhouse

Nov 4, 2014

I saw a car for sale online at Autonation Hyundai. I stopped in and was greeted by Peter Siemieniuk. He was the friendliest, most genuine, low pressure and patient car salesman I have ever met. My experience with him was perfect. The sales manager Peter was also very nice. Everything was perfect until I thought was I being deceived by someone in the finance office. Overall, a great place to buy a car, but as at almost every dealership, beware of the numbers when dealing with additional warranties. Other than that, you will be treated like gold.

Mike K.

Oct 28, 2014

Bob Gold at O'Hare Hyundai was nothing short of spectacular. He was very knowledgeable and walked us through the process. I would highly recommend him to my family and friends.

bob.dean.1044

Oct 27, 2014

After calling the day before to ask if service would honor competitors coupons and being told that they would as long as it was from another Hyundai dealer, I brought my car in for an oil change. When I presented my coupon from Gregory Hyundai for a $14.95 oil change, the service rep said " oh, we can't do that". When I told him I just called the yesterday and they said they would he just kept saying they could not match that deal. This is the second bad experience I have had with this service dept. First time was when I called for about a recall, made the appointment then when I got there was told they didn't have the part in stock. They could care less then either. This is the last time I will ever deal with them again and I will also make sure to inform my friends of my experience.

ERnie

Sep 25, 2014

Darren Conwell is the consummate professional salesman. He understands its not about the product but all about exceeding customer expectations. While he works at the Hyundai dealership, there is a sister Honda dealership in the same lot. He assisted us with the purchase of two new Hondas and the trade in of our old Hondas. All a very smooth and uneventful experience. We will be back!!

Mike

Aug 28, 2014

Bought our Sonata there new in 2009, and every visit since then has been excellent, friendly people and great service.

Mary M

Aug 16, 2014

I had a great experience buying a car from Sarge Sakinovic at this dealership. He took my budget into consideration and found the perfect car for me. Sarge was very professional and personable. He actually made the process fun. He took his time explaining everything to me. Starting with the test drive he explained all the features this car had to offer. Sarge even programmed the blue tooth from my phone for me. Any questions I had he was willing to answer.Everyone else I met at this dealership was very friendly and helpful. I am really happy with my new car :) Sarge Sakinovic really puts the "service" in customer service.

Amklimek

Aug 16, 2014

Came in to trade in my car and get a new huyndai Darren was the guy helping me and my dad we went to look at cars wanted to drive one he took sweet time getting the keys but that's ok that's not that bad. We went to his desk told him what kind we wanted and he said he will be right back because he has to get the account information. Me and my dad were waiting for like 45 min we finally got up and saw him with a new customer showing her cars on the other side of the building.

Scotty D

Aug 1, 2014

My fiancee and I had done our homework online. We had also previously been to 3 dealerships on a prior day and 1 other the day we bought our 2011 Sonata. Every other experience left us uncertain, unhappy and unwilling to buy a car. We showed up to Hyundai O'Hare with no real expectations. We were drawn to the look of the Sonata and were pleasantly surprised at the price. We walked around the lot just to be sure and came back to the office where we met Sarge. He was very polite, funny and personable and quickly pulled up details on the car and had us test driving it. He showed us some of the cool features and answered our questions knowledgeably. We then discussed monthly payment options. He could tell we needed to speak alone so he walked away and gave us space. We really appreciated that very much. We made our decision and started the paperwork. I left to go and speak with Sam and he was also very knowledgeable and swift in processing. On the way out we took a picture with Sarge and jumped into a nicely cleaned and detailed car and have had no issues with it since. We are very happy with our purchase and recommend people visit Sarge at Hyundai O'Hare.

Chuck

Jul 9, 2014

My Elantra was serviced at the time requested and a complete job was done.

Bruce & Sandy G

Jul 5, 2014

I never thought I'd be writing about my car buying experience, but I am. First of all, I was contacted by Peter Siemieniuk immediately after inquiring on line that I wanted to by a new Elantra. Peter set up an appointment for my wife and I on a busy Saturday. He took us for a test drive and explained all the options that came with the Elantra. He was very low pressure, professional and very personable. Peter made the whole experience a no brainer. I came in to the dealership with such a knot in my stomach, fearing another typical ugly experience--but it wasn't. I had investigated pricing on the car. Peter beat it! Peter also took the time to re-explain all the gadgets on the car at delivery. A very patient guy. Then came the time to do finance, that's when Shahbaz Sheikh took over. Same as Peter--very low pressure and knowledgable of his product line (warranty packages and financing possibilities). My experience with this dealership: I'm sorry I hadn't gotten my 2011 Tucson from Autonation Hyundai. I recommend everyone to buy their car from these guys. Really no hassle.

Pat

Jul 2, 2014

From the email reminder through the service, Joe and his crew provided excellent service. They shuttled me back to my job, they stayed in communication, they will clear about my options. This is where I'll take my car.

mmattshann92

Jun 26, 2014

Just got a new 2015 Sonata. Darren was a great sales representative. He ddidn't pressure me and was able to make sure I was comfortable with my monthly payment! I'll definitely be back here!

Happy Mom of Three

May 28, 2014

Unbelievable! I can't begin to tell you the ridiculousness I've encountered at other dealerships in the past. I never imagined that buying a car could be so seamless and so enjoyable! Sarge and Keith didn't pressure me, negotiated fairly and even let me take the car I was thinking about home for the night while they got the paperwork ready for me. The next morning, Peter explained everything in plain English and I was on my way in 15 minutes. No kidding, Sarge even took a picture of me to add to his book of happy customers. If you're looking for a seamless car buying experience, where you don't walk away feeling like you got ripped off, I can't recommend this dealership highly enough. Thanks guys!

Sheila

May 10, 2014

I had an excellent experience today dealing with Peter and Maciek. The service was just outstanding. They were very friendly and helpful. I would definitely refer my family and friends to see them if they are looking for a car.

David Bakst

May 3, 2014

We just bought our second car from our number one car salesman, Bob Gold. He is truly a pleasure to work with and makes what a stressful experience could be, an enjoyable one. He goes above and beyond to really help you find what you are looking for and make sure you love what you are taking home. As long as Bob Gold works at Auto Nation O'hare Hyundai, I will continue buying cars there. Thank you, Bob, for providing me with outstanding and over-the-top customer service!

Sarah

May 3, 2014

I went to look at used cars and got an awesome 2013 certified Elantra - it was really a great experience - everyone I spoke to before I decided to get a Hyundai told me how good they are - and the purchasing experience was the best ever!

Joan

May 1, 2014

The salesman, John Kraniotis was a true gentleman ... helpful both before and after the sale. If you're thinking of buying at AutoNation Hyundai O'Hare, ask for John!

chris c

Apr 30, 2014

I had scheduled an appointment for a break replacement. I had limited funds to do it with. When they found the rotors would need to be replaced if they couldn't turn them Joe went out of his way to find the best but least expensive ones he could, Fortunately they could turn them but it will only last awhile. He also had to have them work on it asap since my ride decided not to come pick me up. This wasn't necessary since i was willing to wait but they did it for me. I've only used this dealer three times but have been happy each time. Also I generally take my car to Firestone but they beat their price by almost an hundred dollars.

Jolanta

Apr 30, 2014

After 12 years I decided to buy a new car, so I chose the AutoNation Hyundai O'Hare dealership. I am very satisfied with the professional staff and my new car. The staff was courteous and very pleasant to talk to. I would like to thank Peter and Sarge for the wonderful help they gave me throughout the car buying process. I would also like to give a special thanks to Peter for speaking to me in polish which was very important to me. He made things very clear for me and it was very convenient.

Neil

Apr 18, 2014

John Kraniotis is outstanding. He welcomed us to the showroom, listened to our needs, and then worked with us to facilitate the purchase of a new Tucson. This was far better than any other experience we've had purchasing a car. Thanks, John!!!

Pete & Patty

Apr 16, 2014

After 14 years my husband & I needed to purchase a car. Bob Gold made this experience very pleasant. We knew what we wanted and Bob was right there explaining everything. Couldn't have gone any better. Thanks so much Bob and Sam. Both of them were very helpful. I would highly recommend Bob Gold to everyone.

Tet

Apr 12, 2014

John Kranlotis was very nice. Was not pushy and very understanding. He explained everything very clearly to me and I felt very comfortable. This was definatley a good experience at this location.

Hawks Fan 55

Apr 11, 2014

John Kraniotis treated us from the beginning as a loyal customer. Friendly, easy to understand, good guy. This is our 7th Hyundai we are buying, keep up the good work.

james k.

Apr 11, 2014

John is the best, most honest and customer friendley sales person i have ever dealt with. he was knowledgeable and curtiou and i would recomend him to my family and friends.

Chris

Apr 9, 2014

I want to start off by saying that Sarge Sakinovic and Shahbaz Sheikh made my first car buying experience a great one. Being that this was my first time buying a car I wasn't sure what to expect. I've heard plenty of stories from friends about their car buying experiences not going so well but the people at AutoNation Hyundai O'Hare made mine pleasant. Both Sarge and Shahbaz were very friendly and informative. They offered a lot of information and had no problem answering any questions I asked. Not to mention they asked me throughout the process if I did have any questions. There wasn't an impersonal feeling to the whole process either, both Sarge and Shahbaz are very sociable and nice. They won't pressure you and will even talk to you for a little about something off topic as you go through the process. Lets face it, buying a car takes time and talking about one thing for that long would just be boring. If you are looking for a place to go I definitely recommend AutoNation Hyundai O'Hare and I will definitely be sending my friends to them.

Rebecca

Apr 6, 2014

Just want to say my husband and I have been dealing with a wonderful salesman by the name of Sarge, He's been so much better than previous dealership staff that we have encountered it's almost too good to be true. He's professional, patient and most of all, a Listener! If this is any indication that we made the right decision to stop in, I'm certainly glad we did. Looking forward to future pleasurable experiences.

Rita

Apr 5, 2014

Auto National Honday is the best dealer to shop for a car. Peter Semieniuk was very helpful and nice.He explained a lot about the cars. He helped me to pick the car I like. Sarge Sakinovic was very friendly and help me with all all car features and explain me everything about the 2014 Hyuindai Sonata . I would definatly recomend these guys in need to shop for a car whith out stress.

Robert

Apr 5, 2014

We are very happy for the service we revive at the Hyundai .

TSchaefer

Mar 28, 2014

I can' say enough about the quality of service and the great car I now have. Great gas mileage and responsiveness. Room for me being tall and comfort. Only problem was a flat tire but that was taken care of quickly by assurance.

jachao

Dec 28, 2013

Went in for warranty work. Technician must not have had any training at all. Everything they touched was done incorrectly or replacement parts broken. Had to call Hyundai assurance and took another dealership 5 days to repair.

danimal0223

Dec 21, 2013

This is the place to a buy a car new or used. The salesman I talked to and purchased a car from was a young guy named Sanel. He was very nice and courteous to us and treated us like a human being and a friend. Usually when you walk into a car dealership salesman pressure you and make you feel uncomfortable and try to rush you to buy a car that you dont really want but Sanel was willing to work out a deal and treated me like a friend rather than a customer to make some quick cash. Everything he said was truthful and he promised me a lot of things and kept his word. He even stayed 2 hours later after close to make sure I was happy before I left the lot with a used car I purchased. I usually dont write reviews but I was so pleased with their service that I wanted to let others know. If you ever need a new or used car ask for Sanel because hes a guy that is honest and keeps his word.I will definately recommend my friends and family here whenever I need a new or used car.

damelo

Nov 4, 2013

If you care very much for Hyundai or Honda car, and if you are thinking to get a pre owned car or a new one, and you live around Chicago O'Hare area, this guy's are what you looking for, they help you out to understand anything related within your budget. Plus, if the internet is not your thing, no worries. You can do this at your own pace, one bye one.thank you so much for your businessSalvador AlvarezChicago, il.

Matthew1960

Oct 29, 2013

Since we purchased our used Toyota Camrey in January our experience with the service department has been a blessing. We added an extra warranty and so far they have gone over and above to make sure that when a service is to be performed they always check first to make sure there is coverage. There has never been a situation when the costs of each service has been accurate when picking up our vehicle with no surprises. They always treat us with respect and the quality of the work done has been excellent. I have and will continue to recommend O' Hare Hyundai to friends or family based on the quality of their service department. Cars are cars but service after the sale is critical and they meet all these requirements. Thank you guys for the care and attention.

tkampick

Oct 27, 2013

On October 26th, I had a flat tire 1 block from home. I called Roadside assistance, and Maria 1st asked if I was OK, which I appreciated. She said a tow truck would be arriving within an hour. George got there early and acted in the same professional way as Maria. I was immediately impressed with the service. When I got to the dealership, Bob Oberding went out of his way to make the repairs at no cost. I sincerely appreciate Maria's, George's, and Bob's efforts on my behalf. It was one of the best customer service experiences I've ever had. Thanks again, Tony

jhaliotis

Oct 22, 2013

Tom and Rich were able to help us out in a very bad situation. The end result was much better than we could have expected. We ended up with a much newer vehicle than we expected, and one that suited our family very well.

boatnuck1

Oct 17, 2013

Great experience - Did not feel like just any other "Car Place." All staff were a pleasure including the service staff that stayed late to help with the delivery. Somehow it felt like everyone was family there and it wasn't just a job. I'll buy another car there within the year and woudl recommend them over any of the other guys. Thanks for your help Sherry and Steve and Andrew.Kevin McNally

spidegonza

Oct 10, 2013

I purchased my last car from this dealership which was a good experience. I went back again to purchase a car and dealt with two great people Rich Seiling and Sherry Elkhaldy. They both were comfortable people who helped me make the right choice for my family needs in picking the right car that fit us. They made sure I got a great car for my money. From the moment I walked in the door I was greeted with a smile and they went above and beyond the call of duty when it came to customer service. Whenever I come in for an oil change as well with my other car I have always received great service. I really like the Hyundai car as well as the great warranty that comes with it. I will remain a loyal customer because of they way I am treated whenever I go there. Thank you Rich and Sherry for another great experience in buying a car. I think you two are a great example of what customer service is. Wish there were more people like you both! Kris Gonzalez

JonVolpert

Oct 4, 2013

I worked with Tom to purchase a fully loaded 2008 Hyundai Santa Fe Limited and was given an extremely fair price. Tom was genuine and agreeable, very good salesman as far as sticking to his guns on pricing. I spent more than I was looking to but paid less than the value of the car. Rich was great, honest with me about my credit being slightly less than amazing and sold me on a reasonable warranty that will cover the car up until I have finished paying on it (if I pay it off at least a year early), and really only brought the cost of my monthly payments up $35 from without the warranty. Overall I would definitely recommend this dealership to my friends or family if they are looking to buy a car. Standard negotiations rules apply as far as nailing down the cost of the car but after everything was signed and settled it was nice to shoot the breeze with both Tom and Rich.

OCNinja

Oct 4, 2013

Relaxed buying experience, I was in and out. Competative true pricing before I arrived. Everything was exactly like they said. Knowledgeable, patient, no pressure approach. Genuinely good people, not just my sales person.

BetsKris

Sep 29, 2013

After experiencing the very worst service at another Hyundai dealer in Chicago, O'hare Hyundai was very professional and their personnel were very knowledgable and actually take the time to educate and make sure that you are aware of everything you are signing and the vehicle you are buying and get you the very best deal for you. We worked with Darren and Rich and there are no words to thank them for their services and the satisfaction of purchasing a vehicle at their dealership and I am very satisfied with my 2013 Hyundai Veloster. We will definitely be back if we ever need to purchase another vehicle or refer any one else that needs one.

blessedca

Sep 3, 2013

Sherry made our experience at OHare Hyundai a wonderful one!! She was a pleasure to work with!! Sherry took great care of us and made sure we chose the right car for us at the best deal. At no time did we ever feel pressured!! She made sure all our questions were answered and that we were comfortable with each step of the process. She took a great deal of time to show us how all the options in our new Santa Fe worked!! Sherry treated us with a great deal of respect and was very gracious and professional!!! She also followed up a couple of days after we purchased our new car to see if we had questions. I would definitely recommend OHare Hyundai and Sherry!!

lkbbark

Aug 30, 2013

I had a great early am experience, was approach by Joe who was very friendly, efficient, understanding and had me in/out in good time. Always a pleasure to come back! Thank you

OntheMark

Aug 30, 2013

Sherry was very proffesional, pleasant, and accommodating. She did a wonderful job of getting us into the right vehicle at the right price without making us feel too pressured! Sherry will treat you how you would like and expect to be treated! Thank you Sherry!

mmallett80

Aug 29, 2013

Sherry was very friendly and considerate and willing to help get us the best deal! I felt very comfortable working with her and happy with my purchase and new car

Jzaucedo

Aug 15, 2013

I took in my 2013 Hyunda Sonata in today I thought there was a problem with the passenger air bag but I was WRONG! Keith burgess educated me on how the air bag sensor light work. Thank you and can't wait to purchase my next car, I know where i'm going.

lizamiller2009

Aug 10, 2013

The O'hare Hyundai and Honda Auto Group is highly recommended. Bob Gold is so nice and easy to talk to as well as the rest of their staff during your buying process. Don't go anywhere else if you are looking to purchase your next Honda or Hyundai!

Xcx1985

Aug 10, 2013

I recently had my vehicle at another device shop that I will not mention there name. I had a very bad experience and figured I would give ohare Hyundai service department a shot. I will say I was extremely happy with how well Joe in service handled my needs! He was very friendly and went above and beyond to find the problem the "other dealer" could not figure out. He took the time to test drive the vehicle with me to experience my problem together. I was very happy and will spread the word.

tdrozd

Aug 7, 2013

Brought my 2011 Elantra in for a gas mileage check in. I noticed that they were looking for Elantras for their used car inventory. I inquired about trade in value and pricing on a new Elantra. I worked with Keith who was very patient as I contemplated, and negotiated the numbers. I never felt pressured, as it was a calm experience. I am very satisfied with my 2013 Elantra. This was my 3rd car from the O'Hare Auto Group, and I have to say that this last experience was the best.

gwatson203

Jul 31, 2013

Bob Gold greeted us and worked with us by phone before even going to the dealership! He was very attentive and answered all our questions, allowed us test drives and searched inventory to get us the vehicle that exactly suited our needs! Bob sat in the new vehicle with us and showed the complete operation of the auto and all media possibilities! We would not hesitate to highly recommend Bob Gold and O'Hare Hyundai!

fahnoe

Jul 29, 2013

I was treated with respect and honesty when looking for a new car. From both the sales rep (Keith) and the finance rep (Sam), I was given the information needed to make an informed decision. No pressure, no games but just a discussion about options. They were complete yet efficient in the process. Would definitely recommend.

angie71583

Jul 25, 2013

I would recommend anyone to buy a car from this dealership. They have great customer service that goes over and beyond. My most recent experience has been with the Service Department. I was getting a remote start put on my car. The Service department made it a very easy experience. They made sure they had a loaner car waiting for me so I would be late for work and Bob in the service department let me know if I wasn't there by 6:00pm (the shop closes at 6:00) that there would be a manual in my car but to call if I needed help with anything. I got there a couple minutes after 6:00 and the porter went to get my car. The porter handed me my keys and Bob from the service department was leaving and stopped his car (even know he was leaving for the day) to show me how to work my remote start. I have to say Bob went above and beyond. I have had nothing but good experience with this dealer and would recommend anyone to buy a car from them or get your car serviced from them. Thank you O'Hare Hyundai!

Sassie93

Jul 17, 2013

My Husband and I went to another dealership earlier in the day to Purchase either a Tuscon or Sante Fe .That dealership, besides customer service was horrible and we left unhappy. So we thought we live near O'Hare Hyundai and thought lets just go see if they are willing to sell us a vehicle.We entered, spoke to Steve Squillo and right away said we can help you .Introduced us to Bob Gold, who was charming and friendly and understood what we did for a living and what our needs were. Then told him we wanted a Sante Fe but this is what we are looking for Cargo plus AWD.He took us out the lot showed us what was available ,got keys so I could drive it and WENT with us to explain all the little what's this in the car .EXCELLENT!! LOVED the ride ,Loved the car,. We knew that we wanted that vehicle.The whole purchasing of the vehicle went smoothly. Hyundai offered such a nice package with the Sante Fe. We are now driving a gorgeous bronze 2013 Sante Fe, I give O'Hare Hyundai 10 stars in all ratings possible .Go see Bob Gold ,he is a gem to the Hyundai Family in selling cars!!

Mpetkofski

Jul 6, 2013

Great service. Darren worked very hard to help me find the car that fit my needs at a price within my budget. A pleasant experience.

coley88m

Jul 4, 2013

The staff at Hyundai O'Hare are very friendly and helpful. They are not "pushy" like other car dealerships are and make buying a car less stressful. Thank you O'Hare Hyundai!

jhaufle

Jul 3, 2013

Keith was honest, thorough and a pleasure to work with. I would send business to Keith and the O'Hare Hyundai staff again in the future. I have never been more happy buying a vehicle. A+ for Keith Burgess and the whole Hyundai staff!

psitko1

Jul 2, 2013

This is the third car I've purchased from O'Hare Hyundai. All three purchases were able to be accomplished because of my incredible salesmen Bob Gold.I would not ever think of ever buying another car from anyone else but Bob, and I will also add that his O'Hare Auto Group is a great bunch of people all the way from the showroom to the maintenance area. Once again, a very special thanks once to Bob Gold.

Clarkandaddison1

Jun 26, 2013

Keith was so helpful, he really took his time explaining everything on my new Santa Fe to me. Showed me how to operate all the options, took the time to register the blue link and my phone, waited until I had tried both to ensure I was comfortable with everything! Emailed me prior to my second visit in to see if I had any additional questions. Brian was great as well, he explained all the different finance options and the optional warranties available, explained them to me not like an idiot but in terms that were easy to understand. I went back a third time so Keith could show me how the blue link features functioned and we tested that out as well. We would definitely recommend Ohare Hyundai to everyone and tell them to ask for Keith Burgess!

Dafish32

Jun 26, 2013

This dealership and the guys I worked with were amazing. It was my first time purchasing a car at the ripe age of 25 and they made me feel comfortable, answerered all my questions and really helped me make the best car decision. They took time to be really patient with me and made me feel like I was important not just another sale. Brian helped crunch the numbers and when I was unsure about the payments he reassured me everything would work out!

MissChris77

Jun 21, 2013

No doubt about it.Darren Conwell and Brian Wheeler made my car buying experience super easy and very pleasant. From the minute Darren introduced himself to me I knew I was not dealing with a pushy salesman. He really listened to me and showed me what I was looking for. He was quick to answer all of my questions and was very knowledgeable about the car. He was laughing and joking with me thru the whole process. From the test drive to the actual purchasing of the car he made what can be a tedious process a very pleasant process. When Brian came in to do the financing he was also pleasant and made the process easy. He answered all of my questions and was very knowledgeable as well. He laughed and joked and really set me at ease. Both Darren and Brian provided excellent customer service and never ever displayed any of the pushy pressure tactics to get something I did not want that is a notorious characteristic of car salesmen. They have changed my perspective of what a car salesman is. Kudos to Ohare Hyundai for having such great employees like Darren and Brian to help make the car buying process easy and pleasant. I will definitely recommend Ohare Hyundai to anyone looking for a car.

MikeH23

Jun 20, 2013

Both the salesman (Mr Burgess) and General Manager (Mr Foresta) were exceptional throughout our three visits. Their knowledge, care of our needs and patience were above any of our past automobile purchases at other dealers. I have already referred a customer to Mr. Burgess who did make a purchase. My wife and I are very pleased with O'Hare Hyundai.

Flori

Jun 14, 2013

Second car I have bought from Darren. He has made the process of buying a car a breeze. He delivers what he says he will. He is pleasant to work with as well. Great car great service.

todd666

Jun 11, 2013

I want to personally thank Keith Burgess from O'Hare Hyundai for making our recent car buying experience an absolute pleasure. Prior to going to O'Hare, we had visited a local Ford dealership to check out the Focus. We found the car to be all right, but we felt very pressured by the dealership itself to make a purchase. We were very put off by this approach. Our experience at O'Hare Hyundai was the complete opposite. From the moment we entered, we were greeted by Keith and felt immediately at ease. We explained to him our needs, and he showed us a number of cars that matched our want list. He gave us ample time to review colors, inside features, take a drive and discuss the pros and cons. He provided great input without putting us under any pressure, an approach that seemed to be part of the overall culture of the dealership.We purchased a Hyundai Elantra within an hour of walking through the door. Most of the purchase was driven by our love of the car, but it was also influenced by the great comfort we had in Keith and O'Hare Hyundai. We would definitely recommend both to anyone looking for a new car. We look forward to future purchases .

MSCro

Jun 9, 2013

Bought out Santa Fe GLS from O'Hare Hyundai. Keith Burgess was our sales associate. He was friendly, professional, and very fair with the price. We appreciated his honesty and flexibility during the decision making process. He was incredibly helpful and I would definitely recommend him and O'Hare Hyundai! One month in and loving my new car!

angie71583

Jun 6, 2013

Dealership was very friendly and helpful.Tom was a very helpful saleman; I would recommend anyone to buy a car from there. The service department is also very helpful.

bonano1961

Jun 5, 2013

I love this dealership. I met Keith Burgess several months ago when my car was in Service. He showed me a new Veloster while I was waiting. I was so impressed I bought it on the spot. He was so helpful in the process. He was very knowledgeable about the product. I have spoken to him several times since I bought the car because there is so much technology. He kindly walks me through all of my questions. Thank you Keith and O'Hare Hyundai! Keep up the great work!

Jraz

Jun 5, 2013

Great experience leasing a new car for my son. Price, time and customer service were excellent. A lot of vehicles to select from made the decision easy. Thank You

Kolodtony

Jun 5, 2013

This was the best car buying experience my wife and I have ever had. Keith is a professional. He listened to our wants and needs and directed us to the elantra. Great car by the way! We have since referred our parents to Keith. We will definitely be back to buy our next vehicle!

AKKS4

Jun 4, 2013

I l HIGHLY recommend Keith Burgess as your salesman when going to O'Hare Hyundai. Keith is an experienced, honest car salesman . He knows the in's and out's of each vehicle very well, and when it came time to negotiate, I never felt uncomfortable or pressured . I know we got the best price for the car we purchased and will definetly recommend this dealership to others. Job well done.

koro97

Jun 4, 2013

KEITH was wonderful, no pressure to buy. we felt at ease during the entire time we were there, almost like family.keith was great along with your finance guy.we will be back

mgodlewski

Jun 4, 2013

I can honestly say that this was the best car purchase experience I have ever had. Your salesman, Keith Burgess, was amazing and totally helpful, and that is why I purchased this vehicle. Keith was honest, upfront and made every aspect of purchasing this car fantastic. I would highly recommend O'Hare Hyundai, and even more, extremely recommend Keith Burgess. Keith was very knowledgeable regarding all 12 cars we looked at, and was impressive beyond belief in his personality and friendliness during the entire purchasing process. Thank you Keith, and thank you O'Hare Hyundai.....a HUGE success in buying this vehicle.

Berly1216

Jun 3, 2013

I am currently reseaching information for a used Hyundai mini van.Keith was very polite, knowledgeable and helpful giving me info on the vans. When i am ready to purchase the vehicle, I will definately be back to see Keith Burgess to make my purchase!

mattdel88

Jun 3, 2013

Keith was wonderful and very helpful in the purchase of our used car. He made sure all our questions were answered with the up most knowladge. I never felt hurried or pressured to make a decision. I would totally recommend him to any of my friends and family to buy a car.

nsantilli12

Jun 3, 2013

I came into this dealership just looking for cars and reviews, Keith approached me and answered all of the questions i had asked, from little odds and ends on cars and to see what kind of car may fit me. He was very thorough with all of his answers. I will be back to purchase a car directly from him. I will also be recommending everyone i know looking for a car over to this dealership.

anonymous1461

Jun 1, 2013

Overall, a positive experience. Keith was very helpful at explaining the vehicle information, and also gave us a reasonable price. Brian also helped by making the paperwork more bearable. I would definitely recommend this place!

mscarolann1

May 23, 2013

OUTSTANDING Car buying experience... Friendly customer service and satisfaction driven... As a woman it can be a little intimidating purchasing a used vehicle ... I felt completely comfortable and empowered by this service driven team!!!! An EXEMPLARY model of standards of excellence ....what a great team thanks so much!!!! f

bouseb

May 21, 2013

No question on the integrity of the employees. Personal service and attention. Darren was awesome! Even the cashier Lauren was amazing! Great experience!!! Everyone was awesome!

daryqueen123

May 13, 2013

I just wanted to pass on some great news regarding your Finance Manager, Brian Wheeler. My wife and I bought a Sonata on Friday, May 10, and we had the pleasure of working with him. He made the often-times dreaded task of searching for a new car a fun, delightful experience.Brian was not only knowledgeable; he was easy to work with and provided great service. His sense of humor clicked with mine and my wife and I thoroughly enjoyed his personality. You should know he is an asset to the OHare Hyundai dealership and I would absolutely buy another vehicle from him. Because of this experience, I will recommend this dealership to my friends and family.Warm regards Bob and Barb Dary

wernecke

May 5, 2013

Just picked up our new Hyundai Accent from O'Hare Hyundai. Great buying experience and super customer service. Darren and Brian made us feel very welcomed and they are just great people. Highly recommend to anybody in the upper Midwest looking to get a Hyundai. Great car too.

wilmette1

Mar 12, 2013

i had bad credit. i understand it was hard to get me financed. should not have given me the runaround for three days. was told to put down a $400 deposit on a car. got a call from bob. i was told they needed a phone bill. i only have a cell. i asked if another bill would be o.k. bob said yes. i drove all the way there. before i could take the bill out, i was told the deal could not be made. big waste of my gas and my time!

ingo

Mar 9, 2013

I purchased a Hyundai at O'hare. The overall purchase experience was good, however after I gave them all 10's on the Hyundai Dealer Survey all customer service was gone. I finall tried to contact the owner Kevin Mize. He could not be bothered to call me back!!!!!! He had Steve Foresta call me back instead. All he wanted to do was argue with me. He finally listened and said he would call me back which he did. He promised someone would call me back the next day. No one did (no missed call or message on my cell phone). I again reached out to Kevin Mize. Again no response from him!!! Steve called back and continued to argue! He told me my wife had said something that she did not. He call me a liar. When I said "Isn't the customer always right?" He stated "NO"! This seems to be the O'hare motto. Make the sale, then forget the customer!!! NO CUSTOMER SERVICE!!!!!!!!!!!!!!!

MCommo

Jan 14, 2013

I drove here on a Saturday around noon to check out some cars I saw on their website which appealed to me. Alerted Tom I would be there around noon and I arrived right at that time. Waited 15 minutes to even speak to Tom and then he told me it would be another ten minutes as He was finishing up with another customer. He pointed out the car I was looking at and I went and took a look while he finished up.I drove the car, and it wasn't to my liking. I test drove two others and then found one I liked. Tom and I negotiated the price along with some touch up work to be done and I thought I was set. I already had financing in place, but they pushed me to fill out a credit form telling me it would only be a "soft" hit to my credit as they were going to try to get me a lower rate. I sat there for over two hours getting the "It will be a few moments..." more than a few times.Finally, after that time, the finance manager came out and told me that he had one other place to check, but the rate was coming in higher than I already had in place and since my bank was already closed, if I wanted the car right then, I'd have to sign for the car at a higher rate and then go back to my bank to get the lower rate. I declined and told them to contact me when they had it figured out and asked for my key back. He rolled his eyes at me, which he also did at other buyers while I was waiting, and walked away.Never heard back from them again....Plus, I now have six "Hard" inquiries to my credit that I have to clean up.DO NOT waste your time.....

ChiCub2000

Jan 1, 2013

Heard good reports on this dealership from my neighbors. Went in to purchase a 2013 Sonata and met Bob Gold. There is no pressure to buy. He made sure I was looking at the right model and it had the features that I wanted. Did a test drive and showed my the handling of the car.The dealership presented me with a great offer for purchase and a fair trade in figure for my car. John Gavin in finance came up with a finance package totally based on what I expected for my budget.I would highly recommend this dealership to anyone looking for a new car.

roseannetc

Nov 26, 2012

Thank you, Darren, for a wonderful car buying experience. And thanks for hanging in there through all my various visits and questions. I appreciate working with a patient, upbeat and professional salesperson who knew his product very well. I loved the fact there was no pressure, actually that's why I returned to O'Hare Hyundai to purchase my beautiful Tucson. Everything was explained as to how all the "bells and whistles" worked. I would definitely recommend your dealership and especially Darren. First pleasant buying experience I've had. I'm loving my Tucson.

Fredschll

Nov 16, 2012

Bob was so friendly, not pushy like some sale people I've dealt with before. He understood when I left to go home and think and was shocked when I came back so quickly. The level of service he provided was beyond my expectations. He called me several days later to make sure I was enjoying my new car, which I am. Gina was so helpful when I dealt her online and thru emails. She kept in communication with me, but respected my boundaries. She was not pushy and did not overload my email box with stuff. She communicated with me respectfully as I made inquiries.The staff at O'Hare Hyundai was great. I love my new car and I look forward to being in the Hyundai Family.

kkwp00

Oct 21, 2012

Initial contact and test drive was with Tony. He was low pressure, knowledgeable and friendly. Had to leave and absolutely no pressure to keep me there or buy. Very pleasant. Returned later that day, Tony was busy with another customer, so he passed me to Darren. Again, friendly and low pressure. Darren was patient, knowledgeable and down right helpful. Not my typical experience to a dealership. Bought the car that day. Great group of folks.

ingo

Oct 13, 2012

The purchase experience was good. However after we gave them top marks in the survey from Hyundai the customer service was very very poor. Calls took days to be returned. My latest question (4 weeks ago) has yet to be answered. I am sooo disapointed!!!!!!

andrei.marotta

Oct 9, 2012

brought my car do to transmission issues,check engine light was on. After $99 inspection, mechanic guaranteed that the cause its the alternator low voltage charge, fact that was visible already, the battery light was on. Replaced the alternator my self only because the service department wanted to make a sale, they didn't seem to care or wanting to help. Took my car to a random auto shop from down the street, in less time, for less money the guys told me the real issue is. I was never treated so poorly.

ratienza

Sep 30, 2012

After much research and unsuccessful visits to other dealerships, I came across O'Hare Hyundai. Mike Obal was my salesman and I couldn't be happier. He made an otherwise grueling process into a smooth and easy transaction. He walked us through every step of the process, answering all our questions and never making me feel pressured to buy. I am very happy and satisfied with the purchase of my new Tucson. I would highly recommend Mike and this dealership.

vieille

Sep 10, 2012

I just bought my new 2013 Sonata from O'Hare Hyundai and I couldn't be happier or more satisfied. I had several issues with finding time in my work schedule to come in, staying within my strict budget, and other small complications, but Mr. Bob Gold was always so helpful, understanding, and worked incredibly hard to help me get a Sonata that was perfect for me and within my strict budget. I never felt pressured or like I was just another business figure. Mr. Gold understood me and made sure everything was taken care of. I had gone to other Hyundai dealers in prior months and left disgusted but never with O'Hare Hyundai. I highly recommend this dealership.

janice.knight.545

Aug 20, 2012

Walked in and bought a new car and was out in about an hour and a half. Good Price honest and fair sales people. Michael explained all aspects of the car and even followed up the next day to see if I had any questions.

Cubs917

Aug 2, 2012

We are very pleased with our purchase and service we received when purchasing our new Tucson. This is the second Hyundai I have purchased and the service really went above and beyond. Thank you Mike O.

ric.j14

Aug 1, 2012

Bought a new car. Overall experience was good. The process was pretty quick. If possible please increase the limit of down payment using credit card.

rayw

May 29, 2012

This was a very pleasant experience. We got a great deal, no pressure, and evrything went smothly. I would definately recommend them to a friend.

LisaP137

May 22, 2012

Everyone was great to work with. My overall experience was low pressure, and worked with a very friendly and professional staff. Gina quickly responded to my internet inquiry, and provided me with a quote the next business day. From there, I worked with Mike, who made the entire buying experience pleasant. Mike introduced me to the friendly service staff, and after the deal was closed, showed me everything I needed to know about my new car. Mike also took care of my trade in, and made that process go smoothly. Financing was easy, and Dan was very knowledgeable about the process and answered all my questions.

pfwitucki

May 20, 2012

Michael was helpful in finding the vehicle I was searching for and walked me through the purchase process - this was my second vehicle purchase and was not very familiar with the process. Mike and O'hare Hyundai made it quite painless.

chap733

May 15, 2012

financee and I bought a 2012 Hyundai in late april. we love the car and were very comfortable with the New Car buying experience. Darren Conwell was a very informed and patient sales rep who I would definately by a car from again. He was very reacheable and pleasant.the only negative experience was there was a 2 hour wait to see the finance person who was very pushy. I told him that I was not interested in the add ons but he still kept asking me. I had to tell him to stop pushing or we were walking. needless to say that shut him up!

Joan Shogren

May 13, 2012

Michael was very friendly and helpful. He showed me both new and used cars and I test drove 5 cars. I was very concerned in keeping my payment as low as possible and he offered me several payment options. After chosing a new Hyundai rather than a used Honda he went over the lights, wipers, radio setups, seat adjustments, etc. Michael offered any help I would need in the future. He introduced me to the service manager who was very pleasant also. I received a follow-up call from both the salesman and the dealership manager several days after purchase thanking me and offering any help if needed in the future.

tkampick

May 5, 2012

I appreciated the fact that Tony wasn't a high pressure sales person. He allowed the car to sell itself. I would recommend Tony to anybody looking to purchase a new vehicle.

juan072577

May 2, 2012

I must say this hyundai dealer is freakin awesome!! In a world where we're so quick to complain about bad service there is absolutely No complaints about this place from the minute I drive my car in' until I drive out I am totally please, completely satisfied.. to all the employees that help me thank you and keep up the outstanding work !!! and believe me I'm someone that knows alot about customer service ....

santisteven

Apr 30, 2012

This is the second car we purchased from O'Hare Hyundai. We service our current Sonata here so it was just common sense to go back. We purchase a 2012 Elantran Limited. We felt we recieve a fair and competive price and are happy with the purchase. Both Mike & Dan were professional and good to work with.

Bob Macrito

Apr 21, 2012

Best car buying experiance I have ever had, no pressure and friendly staff, felt comfortable and did not leave with a headache. Thank You Mike Obal, Dan Chatfield and Ray Reynolds, it was a good time..

osherd

Mar 31, 2012

The minutes I walked in I felt welcomed. Everyone I came into contact with was so nice and knowledgable. I would send everyone I know there.

twayda

Mar 29, 2012

O'Hare Hyundai Des PlainesIf someone wants a Great! experience buying or having a car serviced.Look no further than O'Hare. I don't think that there is a person in thatbuilding who knows how to mistreat someone. Especially Robbyn Veltman in servicewho called to let know me he had to order a part and was trying to have them overnight it which he did. I cannot tell you what a pleasure it is to deal with such a knowledgeable and polite young guy.Thanks again Robbyn and everyone else at O'Hare Hyundai.Tommy Wayda

joses38185

Mar 25, 2012

I have never bought a new vehicle from any other dealer since 1992. The price is always very competitive, and the service is professional. No hard sales.*

get_the_bag

Mar 24, 2012

O'Hare Hyundai truly helped us to get the greatest value for our new car. We were never pressured to purchase anything beyond what made sense for our situation in terms of extra packages or a more expensive model, allowing us to leave having paid within our budget. Our salesman and the manager were excited to show us what our new Hyundai Accent would offer us as though they themselves were going to reap the benefits of the gas mileage and standard features. Our salesman took great care to make sure we understood everything about the car before we drove it off the lot and shared his knowledge of warranties, service and how to get the longest life out of our new car via maintenance. The manager, salesman and finance manager were accommodating and patient during an extremely hectic sale day, never leaving us in question or holding us to their own schedule. Driving the new car off the lot, we felt as though we had been told the truth and that we had support for the life of the car to come, right in our own town. This dealership fosters a relationship with their customers for the life of the car. Considering the universal stress of buying a car, this experience was the least stressful it could have been.

dsr501

Mar 18, 2012

Ray and Sarge took great care of me from the first phone call to the last car walk thru when I drove off the lot.They were professional and VERY knowledgeable about not only their cars but about all cars. They made the process easy and smooth for me.In addition, their Finance Mgr Brian was very helpful walking me through all the paperwork.I would definitely recommend O'Hare Hyundai again and again!

zpyter08

Mar 15, 2012

Mr Michael Obal was very helpful, profesinal, cutias, and informative. he took us for a test drive, told us all about the car we wantedgave us a good price, and even helped us program the radio stations. It was an overall good experiance.

kateblackwelder

Mar 9, 2012

Dan, the finance manager, was excellent to work with. We were in and out of his office and completely satisfied in under a half hour. He explained all of our options, made the sales push, and then respected our decision not to upgrade our warranty or purchase additional options. He hit the right combination of persuasive without going over the top into annoying. Very efficient and truly expedited the process for us, saving lots of time. I rated the overall experience as Good only because we had to wait awhile before seeing Dan. The dealership was exceptionally busy that evening.

ajudkins

Mar 7, 2012

My wife and I are thrilled with our experience at O'Hare Hyundai. Our Sales Representative, Darren Conwell, was a pleasure to work with. He knew the product and patiently showed us multiple cars. He gave us space when we needed space and was there when we had questions. As we started to move along in the process, Mark Januszkiewicz also became involved and was equally enjoyable to work with. We gave them a number that we could do and they worked things around to ensure that we got all that we wanted for the price that we could afford. Dan Chatfield was our final contact, the Finance Manager, and he made the paperwork part of the deal enjoyable, yet informative. We could not be happier with our experience with O'Hare and would highly recommend it to anybody.

p921

Feb 22, 2012

Overall my experience at the dealership was fair. I would have liked the price of the car I bought to be lower, and they weren't good on negotiating. The salesman was very nice, and he did try to accomodate me. His manager Mark was not as friendly and not as polite and accomodating.

Doreenfischer

Feb 5, 2012

We needed a car an we're very confused about the best model for us due to my back problems. After driving several vehicles for a few different visits, we decided on a Santa Fe. I was worried that it would not fit into our budget, but the team at O'Hare worked together and made it work. I LOVE my Santa Fe. Thank you

ryanfrain

Jan 25, 2012

I went to look for information about purchasing a car. I left with a great on a used 2010 Hyundai Elantra. Sarge and Dan worked extremely hard to get me what I was asking for. It was a great customer experience and if anyone were to ask me I would tell them to talk to Sarge and Dan.

omgitsanna

Jan 24, 2012

Michael as great-very friendly and willing to wok out a reasonable price on the trade in and on th car i wanted to purchase. He told me everything i needed to know as well. Everyone in this building was beyond friendly.

aurora5000

Jan 22, 2012

Bob was referred to me and he took great care in finding what I wanted, had it ready for my test drive, offered refreshments while I was waiting for price info etc. The financing went very smoothly, the additions I had done were ready for my car pick-up 3 days later, no hassels. Bob showed me around service area, introduced me to service people, then showed me how to use all the new features on the car - saved lots of reading and searching time in the mountain of manuels. I was able to use the bluetooth phones immediately and the navigation system. Didn't have to fumble with books etc to learn. Everyone was friendly and saying hello and was I being helped or could they help. Much nicer than some other dealerships.

hardcorpshouse

Jan 17, 2012

I have never had as great an experience in a dealership as I have had at O'Hare Hyundai. Darren Conwell shatters the stereotype and the negative connotation of the salesperson. Darren was extremely patient during my car search. He allowed me to test drive a number of vehicles, and he did so without a hint of displeasure over how long it took. Darren genially accommodated my indecision and the exchange between me and my many family members who joined me at the dealership.I have never met a salesperson who didn't try to vigorously push a sale until I met Darren. Twice before I visited O'Hare Hyundai before the day I finally purchased my new car, and both times Darren was composed yet accommodating. Darren earned my respect through his confidence and his respect of my independence. I could not have had a better experience. Darren was both knowledgeable and helpful; he was both patient and eager to help. Darren provided me with the rare great dealership experience, and he allowed me to find the best car in the 2012 Hyundai Sonata 2.0T.Likewise, Dan Chatfield, the finance manager at O'Hare Hyundai, was equally as pleasant and accommodating as Darren. Dan didn't waste my time when it came to finding a price that would work for me. Dan made the car-buying process smooth and the paperwork effortless.I waited more than a month to write this review so that I could remain objective and not be overly influenced by my jubilance at having a new car. While my 2012 Hyundai Sonata still very much excites me, I am confident that I had a truly memorable experience at O'Hare Hyundai; one that many people don't experience at other dealerships.Thank you Darren and Dan!

Frank32

Jan 14, 2012

When a legitimate question came up after a sale, I was met with hostility. Instead of the manager addressing the issue (or even acknowledging it), the manager became confrontational, which caused me to react in a poor manner. Furthermore, this incident was discussed with by workers of O'Hare Hyundai with people outside the dealership and that had no direct impact from the situation (and the story they shared was of course were one-sided). I would of totally dismissed the way I was unprofessionally treated, mainly because I responded poorly to the confrontational demeanor of the manager, but since someone at this dealership has decided to go this route and discuss this matter with others, I have decided to post this. I have purchased several vehicles over the years, two at Feeny Jeep last year, and was never treated so poorly. I will never go back to this dealer again or recommend it. Go to Loren Hyundai, Gregory Hyundai or Elgin Hyundai - I did to discuss how I could get in contact with Hyundai's Corporate Offices to log a formal complaint. They all were extremely helpful.

consumer132

Dec 30, 2011

Customer Service: I gave a rating of 5 because Mike was very helpful and friendly, and even synced my phone up with the car after the purchase. Quality of Work: I brought my car in after to have the rust protection and remote starter installed, and it was done promptly with no problems, as promised. I gave a 5. Friendliness: Both Mike Obal (sales), and Robin of the service department were friendly and helpful. Friendliness worthy of a 5 rating. Overall Experience: This is also a 5 because of the ratings in the other categories. Price: I researched some local dealers, and I think I got the best price at O'Hare Hyundai. 5

AngeloS

Dec 21, 2011

This is the 2nd vehicle I purchased from O'Hare Hyundai. I bought a new 2011 Sonata in March of 2011. We like the car and decided to buy another Sonata for our family. So, just prior to the Holiday Season we were interested in purchasing a 2012. We were quite busy planning for the holidays and our 2 college students just returned home for their winter break. Since time was hard to come by, I decided to try and deal on-line. Gina from internet sales was great to deal with. She understood what I was looking for and would always respond to my messages quickly. Oftentimes within minutes. After arriving at a price I was willing to pay, and a Sonata GLS equipped the way we wanted we went to O'Hare to buy the vehicle and dealt with Keith Burgess on the sales floor. He was very willing to help us and good at explaining the process and the paperwork we had to deal with. The negotiations were already finished so it was just a matter of finalizing the deal. We then dealt with Keith once again a couple of days later when we returned to have a remote starter installed. Vince, in service took charge and by the end of the day he was demonstrating to us how to use our remote starter. I would not have returned to this dealer to buy a 2nd car if I wasn't happy with the first Sonata and all the people I had to deal with. I would strongly recommend this dealer. With 2 cars from O'Hare Hyundai I am sure I will be dealing with them for quite some time.

BALONEY

Dec 15, 2011

WENT OUT OF HIS WAY TO SHOW US HOW EVERYTHING IN THE CAR WORKED.EVEN TRIED TO SET MY CELL PHONE FOR BLUETOOTH VERY PROMPT AND COURTEOUS SERVICE. BENT OVER BACKWARDS TO BE AS HELPFUL AS HE COULD

pw2341

Dec 6, 2011

Customer service was great, I was taken care of as soon as I walked in. The quality of the work is great too because paper work was done correctly and everything was done in a well fashion matter. The staff there is amazing! The dealer who took care of me was Luke and he was friendly and good company. Overall the experience was good and I was satisfied with the service I received and happy that I decided to get my first car at this dealer.

keith lorenz8

Dec 2, 2011

I think I have bought 17 new cars in my life. This was the best time I had doing this. Will need a couple of new cars in the next 2-4years and can't see myself not buying from O'Hare Hyundai.

fizzgig7

Nov 24, 2011

My car was on it's last leg and the repair costs outweighed its remaining value. Now, I dread going shopping for a new car because of the haggling involved over the price and financing, however I couldn't be more pleased at the experience I had with O'Hare Hyundai. My twin brother and I were looking for the same car...A Hyundai Elantra (Limited). When we arrived at O'Hare Hyundai we were greeted by Bob Gold as we checked out the inventory on the lot. Bob was amazing! He was friendly, knowledgeable, and made us feel comfortable instantly. He took the time to explain every detail of the car from bumper to bumper and I never felt rushed or pressured. His courteous and helpful attitude made my animosity about buying a new car just melt away! Dan Chatfield made the finance part of the experience go very smoothly. He was willing to work with us in order to make sure everyone was happy with the deal. I couldn't be happier with how we were treated. Needless to say, my brother and I are now proud owners of brand new 2012 Elantras. Mine in silver, his in grey. From start to finish...a wonderful experience! Thanks!Sincerely,Russ

MyInheritance2012

Nov 18, 2011

This car purchase has been one of the smoothest transitions I have experienced, thanks to Darren Conwell, the Sales Representative at Ohare Hyundai dealership (in DesPlaines, IL), and Dan Chatfield, the Finance Officer who led me through the financial arrangements, explained the extended warranty, accepted my Pontiac GrandAm for trade-in, and practically gift-wrapped my new car. At the onset, I researched Hyundais 2012 Elantra on the internet, checked Consumer Reports ratings, & planned several strategies for comparing the 2012 Hyundai Elantra GLS and the 2012 Hyundai Elantra Limited; then, as a COSTCO card member, I went to the COSTCO website, identifying the car I was interested in purchasing: the make, model & year, along with my zip code. Immediately, I was given both an authorization number for purchasing a car at Ohare Hyundai, and also the name of the salesperson who would assist me in making a car purchase. I received several carefully orchestrated calls & emails from Darren Conwell to see where I was in the process of selecting a new car. We exchanged a few emails; I needed time to think clearly & Darren encouraged me to do just that. So, about 10 days after my inquiry at the COSTCO website, I phoned Ohare Hyundai and set up my appointment for Wednesday, the next day, with Darren Conwell. The next day, I met him for the first time; it was easy to recognize he is highly motivated, as he was neatly dressed, wearing a bright colored shirt & an enthusiastic smile. At all times, his demeanor was pleasant, courteous, & thoughtful. I knew I was at the right dealership, & by three hours later, I had test driven one of the two cars he selected from the inventory. While I had to leave for some other personal business, I returned several hours later, to finish the process. In the next three hours, Darren went over the owners quick guide, the warranty program, additional arrangements, & the pricing on various add-ons (I chose the paint seal), as well as the paperwork, reviewed any yet to be resolved issues & answered any remaining questions from me. He introduced me to Dan Chatfield, the Financial Officer, whose responsibility it was to clarify any extended warranty offers, explain the Hyundai Assurance plan that quotes the buy-back value of the car down the line, lets say, in 5 years. Dan knows his responsibility & is careful & considerate in offering the customer the items that would make a perfect configuration. Because I was using the COSTCO no hassle-no haggle approach, the buying process is simplified. Trading in my old car began with Darren and was authorized by Dan Chatfield. The only matter that needed completion for me was the paint seal, & they would take care of that the next day. Lastly, the financial arrangement on my part sealed the transaction. Dan Chatfield oversaw the state license transfer, & calculated all the taxes in the transaction, as well as the trade in of my Pontiac Grand Am. As planned, I returned on Friday to accept delivery of my new Blue Sky Hyundai Elantra as my personal celebration of my Moms 101st Birthday. Friday morning came & Darren met me with his big smile; once again, he was dressed very business-like, wearing a grey, blue & white plaid sweater vest over a deep blue shirt, & dark trousers. Heres a car salesman dressed to send one customer home with a new car, & yet, ready for another client. For a couple hours, Darren Conwell reviewed the drivers manual & guide, removed the license plates from the old car & re-attached them to my new car, checked for any dust & dings, made sure I left with a full tank of gas, & bid me happy driving .. In the past week (of ownership), I have had 5 phone calls from Hyundai employees at the dealership & the corporate office thanking me for my business. This is one special Hyundai car dealership with special people in sales:Darren Conwell & Dan Chatfield!

rtsone

Nov 3, 2011

On my third Santa Fe from O'Hare Hyundai. I have based my purchasing decsions on logistics, and the excellent service I have received from Vince in the service department, the rating and quality of the vehicle as well as the value for the price. The last two purchases went very well, this latest was very pleasurable because of the manner in which Keith handled the sale. I highly recommend a visit to this dealership. They have set the bar for sales and service.

NancyLV

Oct 20, 2011

I live in Las Vegas and had been to a LV Hyundai dealership with very disappointing results. I was interestd in the Sonata Hybrid which they did not have, and I asked if they could let me know when one was available. Six months later, I have never heard back from the sales person! My son, who had leased his Sonata from O'Hare Hyundai, said that when I was visiting in October we had to "see Mary" when I was in town. His experience at O'Hare Hyundai had been so positive, he not only recommended the dealership to me, but also our good family friend. We all made an appointment with Mary Rycerz who juggled both of us nicely, with the resulting sales of a second Hyundai to my friend and the Sonata Hydrid for me. The process was smooth, upfront and actually pleasant. The delivery of the car was quite remarkable in that Mary handled the details efficiently, Dan Chatfield gave the financials in a clear, easy to understand manner, and Bob Gold did an outstanding job of explaining all the bells and whistles of the Hybrid. Everyone I met there was friendly, personable, straightforward, polite and seemed to genuinely want this experience to be positive. From the first greetings to the follow up thank you calls I feel this dealership takes the literal pain out of buying a car! I was comfortable throughout the process and absolutely delighted with my new car. I am so happy to have bought the car there than to have to deal with a dealership in Las Vegas.Thank you to all the folks at O'Hare Hyundai!

ljc23

Oct 16, 2011

I purchased my first Hyundai yesterday. Did a lot of online research, Hyundai, Honda, Nissan, Toyota and VW. Hyundai had the best price, best warranty and best safety record. I had a wonderful sales man-Bob Gold. He explained the pros/cons of Sonata v. Tuscon. I landed on the Tuscon, took for a test drive and that was it. Bob, walked me through all of the options which at first were quite intimidating. He took a lot of time explaining and showing everything to me. I previously owned 2 VWs and they didn't explain anything to me, gave me the keys and I had to learn everything myself. Dealership is state of the art, all personnel are very friendly. I like that when you buy the car, they ring a bell and everyone claps. Additionally, can't tell you how many of the associates came over and introduced themselves as well as offering congratulations. Dan was also very helpful explaining the terms of the contract and what I needed to do in updating my city sticker, IPASS and auto insurance. I love my new car, can't believe all of the perks that come along with owning a Hyundai. They believe in their product and their service which is refreshing.

chrispotts

Oct 10, 2011

I have never purchased a Hyundai before and was referred to Ray Reynolds at O'Hare Hyundai. While there, I was taken for a test drive by Darren Conwell who expertly pointed out the facets of the Sonata GLS and SE. Ray guided us through the purchasing process and was honest and genuine about making sure my wife and I had a good car-buying experience. Upon selecting the SE, Ray and Darren expediated the process and explaned the electronics and keyless entry - neither of which we had prior experience with. In the finance department, Dan Chatfield made sure we understood the financing and the warranty.I would definitely recommend buying a car at O'Hare Hyundai.

kwise

Oct 9, 2011

This dealership made me feel extremely comfertable looking at new and used cars to purchase. The atmosphere was pleasant and not pushy. Keith worked with me in every detail of getting a car. He broke down the dollar ammount with taxes, title, tranfer, dock fees, and trade! He broke it all down and was able to get me the exact car that I wanted at the price that I wanted. He was very a friendly, genuinely nice, family guy and not typical sales guy that I have met many tims over. Usually when the sales guy approaches my chestgets tight and I feel totally uncomfertable, and I just want to leave. It did at first but when I told him I would let him know if I had questions he let me be and I went back to him when I was ready. He never once made it like I had to buy today, he just worked with me and answered questions and I made the decision as it should be. It was a very pleasant expierence. I should say the best car purchase expierence that I have ever had. Even the big manager got involved in looking for the perfect vehicle for me and the finance guy (Sam) went over every detail in he end. They all worked really hard together to get me what I wanted and I am happy I went here to get my car and no other dealership. Thanks O'Hare Hyundai...you are awesome! And Keth is the best!

darcyalys

Oct 3, 2011

Bob Gold was great. Sincere, professional, very friendly, and easy to work with.I truly appreciate all of the time he spent going over everything. He showed me how to operate, and explained, every single control. We reviewed all of the features and he gave me additional information on those that I wasn't very familiar with. I don't feel that anything was left out, or that I was rushed through anything. Dan, the finance manager, worked with me to ensure that I walked out of the dealership with a new vehicle. The part that I found the most considerate was that while he explained all of my options, he didn't try to harangue me into add-ons that I didn't want. I had a very positive experience, and won't hesitate to recommend O'Hare Hyundai in the future.

dkmardis

Sep 27, 2011

I would recommend O'Hare Hyundai because it was the best car buying experience I've ever had. The staff was friendly, not pushy or agressive at all. They were very accomodating and went out of their way to provide me with exceptional service.

MejiaFlores

Sep 24, 2011

I am so happy with my brand new Elantra 2012, Thank you so much for your patience and all the detailed information. My boyfriend drove off your lot with a 2011 Hyundai Sonata last year and I admired the quality and apperance of this vehcile. I'm so so happy he convinced me to come and meet you, everything was perfect. I too, drove off your lot with my brand new Elantra, I am going to recommend my friends to this dealership and all the friendly staff. Thanks for your kindness and sense of humor'Darren,Very Happy !!!

LDZaroski

Sep 21, 2011

Yes. They responded to our internet inquiry promptly. They were friendly when we came in to look at and test drive the vehicle we were thinking of purchasing. When we decided to make the purchase, they offered us a fair price. The paperwork was explained and completed relatively quickly and painlessly. They even stayed past closing time so that we could leave with our vehicle that evening. And they have contacted us more than once to make sure that we are satisfied with our purchase.

william9132

Sep 21, 2011

Vince is very professonal and friendly. He explained the work that needed to be done, the length of time needed for repairs and answeres all my questions.Its a good feeling when they make you fell at home.Keep up the great work.I would recommend this Dealer & Service Dept.

rursetta

Sep 20, 2011

I was in the dealer for service. The service was very good the man explained everything to me and was nice to me. He is a hard worker. He was the only person there helping customers.

clf010604

Sep 19, 2011

I had such a great experience at this dealership with Vince. I found him to be very helpful and honest. He went out of his way to explain everything to me to make sure I understood. They should have more employees like Vince at that dealership!

GrumpyO

Sep 19, 2011

Had my car serviced at this dealer a couple times.Talked with Vince on both occasions,he was very helpfull,explained about the work to be done, approx.length of time repairs would take,and answered any questions I had.Vince was Polite & seemed Very knowledgable .Vince treated me like an old freind.My overall experience was very good I would recommend this Dealer & Service Dept.

tmilauskas

Sep 18, 2011

I had a great experience with the personnel there- they made me feel comfortable and worked through a few of the issues with the used car I was looking at- Dan was unbelievable to work with- felt very comfortable dealing with him- he and Rodney arranged to drive my other car all the way back to Batavia- Robbyn made sure the few itmes got fixed properly and I love the Azera and kept me up to date with calls and emails- excellent service- nice work guys- Tom M.

fvejavfr56

Sep 17, 2011

Vince is very good to work with and knows the vehicles well. prices accurate will recomment to friends and family. Notifies me when maintence is due.

cargirl88

Sep 15, 2011

I brought my Sonata in to this dealership to have an oil change. I was greeted by Vince who was both friendly and professional. He explained everything to me and even had my car done ahead of the time he told me. I will definitely tell all of my friends and family to take their Hyundai's to see Vince at O'Hare Hyundai.

biglen

Sep 14, 2011

we purchased a used car for our son's graduation in June. From the beginning it had a rattle in the rear end. We brought it in last week and spoke to Vince. He said that he would walk it through the process and figure out what the problem was. He called us three times to let us know what was going on. When we went in to pick up the car, he told us that he found out that there was a recall on the problem and it would not cost us a cent. His attitude and commitment to serviceing the customer should be commended. We will definatly be bringing our car to Vince for all our repair and maintenance needs.

mimi1984

Sep 14, 2011

I came in looking for a used vehicle, and vince rotella was there promp to help me. I told him my story and how my credit was a little low! Unlike most dealers vince did not try and push me out the door!! He talked to me about used cars and being a first time car owner and things as such. Never in my life have i felt so eased and pleased. I want to thank vince rotella for all the help he provided for me. Such great customer service, well dressed and finally i found someone who knew what they were talkingabout. Thank you vince rotella.

rs3570

Sep 14, 2011

I came in and spoke to Vince regardingg issues I was having with my car..He was very helpful and solved al my problems. I would highly recommend this dealership to anyone and especially VINCE for his prompt honest customer service.

wersie

Sep 14, 2011

We purchased 2 Hyundai vehicles in 2004. We are so pleased we chose to purchase from O'Hare Hyundai because of the Service Department. The personnel are a friendly, professional and service oriented team of individuals. We generally work with Vince Rotella, who is outstanding, but we have worked with other Service Advisors as well. They work as a team with the Parts Department and the Mechanics to keep our cars serviced and running efficiently. Not only would we consider purchasing from Hyundai again but when we do it will be from O'Hare Hyundai because of its professional Service Department. We feel that O'Hare Hyundai's Service Department provides years of consistent professional service and maintenance to keep our vehicles running.

bleja

Sep 12, 2011

I purchased a vehicle in August after my car (Hyundai Elantra) was flooded in July. Everything was going fairly well until the end. They did not qualify me as a loyal previous customer (which I was for over 4 years and they had records of ALL my services done on my Elantra) which means they did not give me the $500 discount, and then after I paid in full no one did the proper walk around or help me set up my technology in my car. They took my $27,400 and left me on the road. Poor customer service after the sale.

remixboy

Sep 12, 2011

This place is awesome! The general manager, Steve Foresta took very good care of me. I bought a used car from there, I mentioned that their was a weird noise coming from the front, got it checked out, they told me i would need tires and guess what, the dealership paid for my new tires. very friend staff, they do not pressure you, they take care of you and i liked my car buying experience very much .

saoirsemarr

Sep 10, 2011

I was having a problem with my brake lights. The bulbs weren't out, the fuses weren't out but the lights were not working. I explained this to Ryan who automatically knew that it the brake switch was the problem. The place was pretty packed so he offered to get me a ride home because there was a chance it would take all day to fit me in between appointments. I got lucky and someone was able to look at my car right away and I was in and out in 15 minutes. The best part was that Ryan saw that I had a warrantee on the car still so I ended up getting the whole service at no charge. He was extremely nice and helpful and had a few good jokes up his sleeve. Willbe coming back to him for all my car troubles now.

wfe579

Sep 4, 2011

I worked with Tony Aviano on buying a new 2012 Hyundai Elantra on Saturday, September 3, 2011. I had received a call from Gina DiGiacomo, an online sales representative with whom I had spoken to before, earlier in the day when an Elantra Ltd. unexpectedly became available on the lot with features I had requested. She kept me in mind, as she had promised, and gave me a call as soon as the car arrived. I met Tony upon walking in and immediately found him to be a likable and genuine person. I had a price quote on a car I had preordered from another dealership, and Tony worked with me to match that excellent price. The process of buying the car was comfortably quick and without hassle (nobody tried to hard sell me on unnecessary add-ons). They evaluated my trade-in fairly, and Tony gave me a how-to tour of some of the features on my new, freshly washed and waxed Elantra before I drove off the lot as a satisfied customer. Overall, it was an excellent experience and I would recommend O'Hare Hyundai to anyone looking for a new Hyundai!

WestLooper

Aug 17, 2011

Bob Gold is professional and friendly, and the deal was good. We're very happy with the Sonata and our choice of dealership. The product leads the industry, and O'Hare was a pleasure to do business with.

jawilkinson

Aug 13, 2011

Bob Gold was great. He was very helpful and informative. Getting in to Dan Chatfield's office to close the deal took quite a bit of time, but it was midday on a busy Saturday. I haven't had a chance to evaluate the service department yet, as my new Sonata only has ~ 300 miles on it at this point. But, so far, the car has been great.

heyse1

Aug 12, 2011

This was my 2nd time purchasing a new Hyundai - Darren helped with my first purchase - Lost my new 2011 Sonata LTD due to a flood -Darren helped make my 2nd purchase 2011 Tucson LTD go quickly and smoothly! Darren is great - I have referred a friend to go to Hyundai ( hopefully they will be there soon! )

Mr. Natural

Aug 8, 2011

The three mentioned employees were all very professional. I felt as though I could trust the staff. This is only the second new vehicle I've bought. I have always dreaded the process of buying cars. The O'hare dealership was a pleasant experience. I feel comfortable and confident that future trips to the service department will be just as professional.

Mrandle

Aug 6, 2011

Tony was very friendly, and the process went smoothly for me. I am very happy with my new Elantra. The guys at Ohare took care of me!

jokurek

Aug 2, 2011

Our experience was very good. Bray did a fine job and getting all our questions answered and provided us with the information needed in making our decision. Dan in Financing was very knowledgeable and helpful (and funny). Overall, it was a very positive experience. We will definitely recommend this dealership to our family and friends.

anast824

Jul 30, 2011

Darren was very accomodating, staying late with us (after closing) on Friday evening to ensure we had all of our questions answered and had all of the information we needed to make our decision. We came back the next morning to buy our Hyundai Tucson. Every aspect of the buying experience proceeding seamlessly. We felt that every person we worked with was genuine and tuned into our needs.

bladeguy11

Jul 29, 2011

Mike did a great job explaining everything and answering all my questions with no preasure. He came up with a great price instantly and we closed the deal in about an hour.I decided not to trade my old car in and Mike drove my vehicle back to my house so I could take the new one right away. One of the best experiences I've ever had buying a new car. Dan was friendly and got me great financing on the spot with some extras I would never expect, without trying to sell me things I didn't want. Great job guys. I'm not easy to please but you sold me in the short time I spent with you. Thanks again to Mike for the exceptional customer service.I will recommend your dealership to others.

sinkovik

Jul 26, 2011

My experience was great at O'Hare Hyundai. Everyone was very kind. Bob Gold was the best. He took his time in explaining everything to me. If you ever have any questions about Hyundai's he is the man to ask. Dan Chatfield made sure I got the best financing available, which I really appreciated. I would recommend O'Hare Hyundai to everyone I know.Thank you for everything.

rshuman

Jul 12, 2011

Rodney was very nice to work with - very professional and knowledgeable. We negotiated a fair price for the car, and worked out a nice deal on an extended warranty with Dan in Finance. Overall it was a very positive experience with people who wanted my business.

CaseyE3

Jul 5, 2011

I had a wonderful experience when buying my car, my seller Mike Obal was so nice and no pressure to buy or try to sell me things I didn't want or need. The finance person Dan Chatfield was very knowledgeable and worked with me to get the payments where I needed them to be. The internet sales person was very good too Gina DiGiacomo she answered my inquiries and gave me a quote over the internet which is what actually what got me into the dealership. I would highly recommend this dealer

mtkrpan

Jun 29, 2011

Michael was very easy to deal with during the whole sale process. He followed up with us often, but never made us feel forced into the sale. We appreciated all of his help and others would be lucky to have him as a salesman.

Chicagobhurley

Jun 25, 2011

Mike was great. We had a lot of expectations given all the good reviews we read about Ohare,and mike did not disappoint. He was not only professional, but treated Emily and I with courtesy and respect. Mike's the type of guy the goes "above and beyond," even on the small things. I would absolutely buy a car from Mike again.

Les Durov

Jun 12, 2011

This was my best experience I have ever had buying a new car in all of my 59 years. Angle made the hole sales procedure go extremely well. He is definitely a keeper. His knowledge as well as his personality made my decision very easy. I hope that the service department is as good as sales. Just a note Dan in finance was pretty cool too. I usually find this is the worst part of buying the car but he actually made me laugh a few times. Thanks again for the whole pleasant experience of purchase a car. I will be back for another when it is time.

dethridge

Jun 10, 2011

I can be impatient and demanding when shopping for a new car. This was the best experience I've ever had -- and a good value.

carole0502

Jun 9, 2011

Mike and Dan were knowledgeable about their areas of responsibility, and both were appropriately friendly. Mike explained many options on two vehicle types (Sonata and Sonata Hybrid) and made it possible for me to see clearly what I could get for the money I was willing to spend. While interested in selling me a car at no point was Mike pushy, and I appreciated that. Dan helped me understand the various warranty options so I could make an informed decision. Overall, it was all good!

alewis20

Jun 6, 2011

My experience at Ohare Hyundai was quite pleasant. I knew what I wanted to purchase and Mr. Obal was very helpful. I did not feel any unneeded pressure to purchase my vehicle and I was comfortable through the entire process.

Eileen Renk

Jun 6, 2011

As I stated to all I encountered I bought 3 accords at this location when it was a Honda dealership and now I have returned to the same superb customer service, non stalking, no preasure experience. It was wonderful. Others in the car sales (really it is all about how when is treated vs sales)should lead by their example. I could have gone to a dealership within 5 minutes from my home but the 30 minute drive here was well worth it. I highly recommend O'Hare Hyundai to all for a great fun experience.

jcveen24

May 31, 2011

friendly, quick and efficient. hello & test drive to del'y in 2 hours flat for a first time, young female buyer. complete reversal from time wasted with other dealer the day before. started on light note when manager apologized for having only 4 vehicles from which to choose, and we responded sorry too for only needing 1.

reneedealer

May 30, 2011

Keith was excellent and made the experience very easy. He explained everything about the vehicle, and his attitude made us trust him. I would recommend Keith to anyone in the market for a vehicle. Dan was a good finance person to deal with. Overall an excellent experience.

bob&marym

May 28, 2011

This car buying experience was a huge improvement over our many past car purchases where game playing was the norm. We were very pleased with the no-nonsense approach of this dealership and our salesman, Mike Obal. Everyone we came into contact with at this dealership was very professional and made us feel that they were happy to have our business. Following our purchase, Mike took the time to program our radio stations with our selections and also set up my phone on the bluetooth system in the vehicle. He also followed up with a phone call several days later to assure everything was to our liking. It was a pleasure to deal with this business & we will definitely refer them in the future. Bob & Mary M.

aogrodnik2

May 23, 2011

I say, if you want quick, competent, and professional service visit O'Hare Hyundai. MY overall experience was great because sales associates were knowledgeable, professional, and friendly at the same time! If you purchase a car they will ring the bell for you :)

Sidekick

May 22, 2011

I narrowed my choices on a new car to 3, a Hyundai, Nissan and Ford went to each dealership to test drive the vehicle, each sales person was nice and friendly but theother two dealership never went out of their way to try to work with me I left feelingthat they really didn't want my business. But I have to tell you how impressed I waswith Keith Burges when I test drove the Sonata he went out of his way to try to workwith me to purchase this car. I told him that I was going to think about it because Iwas going to a couple more dealerships. After a few days he left a message on my machine to give him a call I was impressed because he was the only sales person to call me. That made a huge part in my decision because I felt like he really was trying to work with me in purchasing a new car. So I just want to let you know that in thefuture I will definitely refer my family and friends to O'Hare Hyundai and tell them to definitely go see Keith Burges. Keith keep up the good work

mikenilson

May 12, 2011

I researched a car for my daughter (2011 Elantra, which she purchased) then I got the fever also. My wife and I went in a week after my daughters purchase to put a down payment on a new Elantra for ourselves. It came in within a week. Darren our Salesman, Ray the Sales Manager & Dan the Finance Manager went above and beyond to make the purchase smooth and easy, and it was. During that 2 week period my Son In-law also purchased a Certified New Hyundai Santa Fe at a great price. 3 cars in 2 weeks, all at great prices, Thanks Guys!!

nora1235

May 9, 2011

O'hare Hyundai is not your normal car dealer. There is no push or urgency for you to buy. If you would like to sit and talk great.Darren was are sales person he was wonderfully helpful. He went over the new cars and was able to answer all? Great dealer I would highly recommend this place to any one who ask.If you go to Ohare Hyundai make sure to ask for Darren. I'm sure you will be made to feel special

SeanB

May 9, 2011

I had a great experience at this Hyundai dealership. Buying a car always takes more time than you want, but Angel was very enthusiastic and friendly. He answered the questions I had quickly and completely. The financing was done quickly and left up to me on the choices I wanted to make. I would definitely recommend this dealership.

dlphingrl

May 8, 2011

Staff was great and helpful. A little understaffed when we went to purchase our new car, and it took longer than normal, but the staff there was still great to work with, friendly, helpful etc. Family ended up purchasing 3 cars within 2 weeks. I will be recommending this dealership and our salesperson Darren to others!

dbrand7

May 5, 2011

Angel was extremely personable and we immediately felt comfortable working with him. He was very patient in letting both my wife and I test drive 2 vehicles, and carefully explained many features of both. He assisted us in applying for the graduation discount on financing, and fought to be our advocate for the best price possible.

emblair

May 5, 2011

My Experience at OHare Hyundai was excellent. The employees were great, very easy to work with, and personable. Even the employees not directly involved in my purchase were very polite and friendly. At no time during my time in the dealership did I feel uncomfortable or rushed to make a decision. I felt as though the staff truly wanted to assist me in finding the perfect car for me. I left the dealership with a great car that I absolutely love! I found the gas mileage and the sleek appearance of a new car that I was looking for. I would recommend the dealership to anyone looking to purchase a new or used vehicle. The experience was exceptional and will return for service and car care.

TallRNU

Apr 28, 2011

I was conducting a national search for a green 2004 Honda Element preferably to be located in a low pot-hole, low road salt, low hurricane/hail damage state and if necessary I was willing to travel for the purchase if the car, condition/mileage, and price were right. I had decided to use local dealerships in this pot-hole, road-salt, hail-damaged locale to practice my negotiation skills. I selected both private sellers and dealership staff on whom to practice without any intent to purchase on the spot.I pulled in to the twin O'Hare Honda Hyundai dealerships and do my delight found there were no "sentries" posted at the gate (commonly called 'vultures') for which my thought was, "Ahhh, laid-back - just the way I like it." I swept past a receptionist after spotting a "white shirt" (whom I later found out was the manager) and asked to talk with someone about a used 2004 green Honda Element I saw advertised and wanted to test drive. He introduced me to sales representative, Ernie Loma.Ernie's friendly and respectful manner was a good match for my intention to "practice negotiating" to benefit my national search. He made direct eye contact without any "sizing me up" affectations, extended his hand in a firm cordial handshake, and complimented me on matching his firm grip. After locating the key, he mentioned that the car was just recently accepted into inventory having been solely owned by an employee. I have been conducting an intensive search for the past several weeks, 3-4 days a week for several hours each day on the internet, using owner blogs, trend blogs, car rating services in addition to CarFax, Kelly Blue Book, NADA and Edmonds and knew that the 2004 Element was the highest rated of all of the years of the car. I also knew what to check under the hood in the engine compartment, on the under-carriage, in the tire storage well, on the upholstery, windshield seatings, and had a checklist of what to look for to make sure that all of the vital creature comforts were present (driver's armrest, headrests, floor mats, driver's manual, etc.)After the test drive, I systematically addressed my 'checklist.' I looked into the engine compartment, found it clean, so clean in fact that I had to re-insert the oil dipstick several times before I could actually see the oil glisten rather than measure the oil level by a dark residue. There was no dark oil residue. I knew I had found a possibility of a "keeper car" in my own locale. Getting down on "all fours" I laid on the ground and slid under the car to find it had been well cared for and even the catalytic converter had no rust. I found no evidence of flood damage in the tire compartment, no hail damage on the body, and found only some careless key damage on the hatchback door handle that looked quite recent. Ernie printed out the CarFax report and handed me a multi-page document revealing exceptional car care history. I decided to call my family "life-lines" to get some input. The family feedback was an overwhelming "GRAB IT!"Ernie Loma's invitation, "What has to happen to make this YOUR car?" left the discussion open and easy to have.There must have been some inventory error, as the price of the car might have been mislabeled and was lower than I had found on my national search; never-the-less I wanted to try to negotiate some service options. When I actually used my calculator to determine that the error was strongly in my favor, heard the feedback through Ernie Loma from the dealership manager ("white shirt") on my negotiation requests, I extended my hand to Ernie and shook on the deal.Sitting down with Dan Chatfield, the Hyundai Finance Manager I found a relaxed, engaging conversationalist who made the details of the closing easy to accomplish. He both attended to details while educating me on the relationship between all of the pieces. After entering the dealership with no intent to "buy on the spot", I left the dealership lot with an exceptional vehicle in design and engineering, maintenance, history, and customer service from Ernie and Dan in addition to the manager, whose hand was symbolically extended by honoring the posted, advertised price for the vehicle despite the inventory listing error instead of disputing it to me as the potential buyer.Thank you, O'Hare Hyundai team for assisting me to accomplish my time-sensitive goals, treating me in the respectful manner which made it more likely to finalize my plans at your doorstep. I was happy to leave the lot without having to wade through any "sentries at the gate" and no "piles of vulture feathers" were left in my wake! Even though I live closer to other dealerships in the Fox River area, I am more likely to have the service continue with O'Hare service department.

tershar19

Apr 25, 2011

Mike Obal made the entire purchase process painless. Everything went very smoothly. Before we knew it, we were processed through financing, the plates were on the car and Mike was giving us final instructions.I would recommend this dealer to anyone looking to purchase a Hyundai.

kperaino

Apr 21, 2011

From the moment we walked in the door, the employees of O'Hare Hyundai were friendly, knowledgeable& accommodating. They were aware of our price range, what we were looking for and the areas we needed more guidance in. Steve was friendly, organized, and extremely accommodating in our search and throughout the entire leasing process. Bob was extremely knowledgeable, approachable , and enthusiastic, without being pushy. As a first-time leaser/purchaser, I REALLY appreciated this. He made me feel very comfortable and confident in my decision. Dan, in the financing department, was great! The process of making a car downpayment and signing all the official forms can be an intimidating and scary process. Dan made the process very clear, easy and even fun.I would highly recommend O'Hare Hyundai. Besides the fact that the lot had a wide selection of vehicles and was very clean, the service was exceptional. I always felt comfortable, all my questions and concerns were addressed, and the people went above and beyond to provide quality service.

drp3

Apr 20, 2011

I was looking to get out of my gas guzzling truck and into a fuel efficient car. I had my eye on the Sonata. I wanted specific options. Limited, Turbo, Grey ext, Black int, with Navi. Well that car was much harder to find than I had anticipated. Turns out they were to find exactly what I wanted without the turbo. (and after a test drive of both, I was totally fine with that!) As with most people I don't really "trust" dealerships. However after looking online and reading some of the reviews about O'Hare Hyundai, I decided to try them out. There were two reviews that had good experiences with Mary Rycerz. So I asked for and got her. She was very helpful and listened and wrote down every detail I needed! (she actually LISTENED to me). Turns out the car had to be shipped from Milwaukee! It arrived the next day. I had some questions about my lease and how all the numbers "came together". Ray Reynolds, a sales manager there answered EVERY DETAILED question that I had. I was very impressed. They were able to work with me and get me to the numbers I needed to be at! When it cam to delivery of my car Mary was busy with another customer.(good for her!)They immediately paired me with Bob Gold who took me through my "orientation" of my new vehicle. This was the most comprehensive walk through I have ever had. And I have owned Lexus, Acura, and BMW. He is very nice and extremely professional. He took me through EVERY detail about the car. He even went through the owners manual with me. Then off to financing. I met with Dan Chatfield who was also very friendly and got me in and out with no problems. I am very happy with my purchase and highly recommend them all!(and no, I don't work there, I am a real customer!)

robert eskridge

Apr 20, 2011

O'Hare Hyundai was well worth the trip from Chicago. The clarity of the service ethic and pride among the staff is evident everywhere, from the showroom to the immaculate parts and service area. They CARE that your questions and concerns are being met during the complicated, emotionally charged process of buying a vehicle. In deciding what features or financing options are available, the staff honestly and neutrally weighed in without pushing us one way or the other. We left the dealership confident that we had bought the right car with the right financing for our needs and desires.

knanderson3

Apr 7, 2011

I needed a new vehicle. I started looking at the crossover vehicles and visited a couple of dealerships and test drove. I had a horrible experience at the first hyundai dealership I went to I eventually went to O'hare hyundai and from the first time I walked in I was greeted with a smile and excellent service. Frank Delegge was very informative and helpful. Dan the finance manager came up with some great numbers for me. They were even nice to my kids the were offering snacks and gave them a balloon. Overall start to finish this experience was great and I will definetly send my friends and family to them.

mariusz25

Apr 6, 2011

O'hare Hyundai is one of the most professional dealerships I have ever had the pleasure of doing business with. From sales to service......everyone I have met has been courteous to me and my wife. We love our car and we love the way O'hare Hyundai does business.

Catherine211

Apr 4, 2011

Angel is very professional and made my car buying experience very positive and exciting. I went in on a Saturday and test drove the car I wanted. I told him I needed to think about it over the weekend and I would give him a call back on Monday. He loved that he did not pressure me into buying the car that day. I called him first thing Monday morning and scheduled an appointment for that afternoon. He took his time going over all of the features on the car. I love my new car and I am recommending him to all my friends and family.

Bill Fuentes

Apr 2, 2011

Great experience, everyone I dealt with was exceptional. I would recommend this dealership to anyone looking to purchase a Hyundai. We will continue to utilize O'Hare Hyundai for all of our service needs. If the service department is as knowledgable,and professional as the sales team I am sure we will continue to utilize their store in spite of the long distance from our home.

Robbieb223

Apr 1, 2011

I walked into the dealership just to glance at some cars and i walked out with a Hyundai Sonata for the night. As i drove the car home i started to like it more and more. I ended up dropping the car off the next day and started to look at the turbocharged Sonata. I sat down to talk with a salesman and ended up purchasing the car. It was not only the car but also the warranty and the final price that sold me.

AngeloS

Mar 27, 2011

I visited this dealer with my teen age son during spring break. After looking through the inventory in the lot, I picked out a Sonata that was equipped the way we wanted and a color we liked. I then met Angel Santiago who offered us a test drive. He explained everything very well and answered all of my questions. After returning and sitting at his desk we started to talk. Not only about buying the car but about a number of subjects including baseball. He found out my son was a high school baseball player and the 2 of them connected right away. Well, after getting down to business again I asked him how much they wanted for the car. After getting the price I knew that I would like to buy from them. The FIRST price they came up with was a good one. Not the usual high offer, counter offer, and the back and forth haggling that is so commonplace. I then met Dan Chatfield. He explained the finance options and the Hyundai Warranty. He was also very pleasant to talk to and didn't pressure us. After he left, I was surprised to hear Angel tell us to go home and think about it. I couldn't believe that I didn't hear the "magic" question, "What would it take for you to buy the car now"? Angel then gave me his schedule, days off, and hours and we did leave. After thinking things out and talking to my wife that evening we went back 2 days later to purchase the car. While we did the paperwork the car was cleaned and prepped for us. I then told Dan that I didn't come in prepared to pay. He told me to take the car home and bring him a check later that day or the following morning. That was another nice surprise. When my wife and I returned the next morning with our check I told Dan we needed to visit the Parts department to buy an IPOD cable for our new Sonata. Dan personally walked us into the parts department and introduced us to the guys. Then Nick Raimondi gave us the proper cable and even gave us a discount on the part because we bought the car from them. I feel that everyone I dealt with at O'Hare Hyundai made it a point to tell us all of our options but did not make us feel like we were pressured to buy. It was a comfortable experience and I would not take the time to write all of this if I didn't feel like giving this dealer a strong recommendation to all of their future customers.

JWiz

Mar 21, 2011

Without hesitation, I would recommend this dealership to everyone! Angel Santiago was very easy to talk with and I did not feel pressured at any time to make a purchase. He drove to a distant dealership to obtain the vehicle that I wanted and his customer service was excellent. Angel was very thorough when explaining the features of my vehicle and did not rush me into making a purchase. He made sure my car was in perfect condition and ready to drive off the lot. Dan Chatfield was also very easy to talk with during the finance process and he took the time to make sure I understood all of the figures/transaction details. Dan is very patient and approachable as well as knowledgeable. Buying a new car can be a little intimidating if the sales team uses high pressure sales tactics or if they are "fast talkers." The team at O'Hare Hyundai did not use high-pressure sales tactics and I felt no buyer's remorse. In fact, I left feeling like I had selected a great vehicle at a great price! This is a great group of professionals who absolutely do not fit the negative stereotype of car salesmen. If you are in the market for a new car, stop in and ask for Angel. You'll be in good hands without feeling any pressure.

arlenelevin

Mar 18, 2011

We had an excellent experience at this dealership. We went in just to check out the cars, but weren't sure we were interested. We looked around for a short time and then Tony came out to talk to us. We took a test drive and he was very helpful, but not pushy at all. We told him we were going to check out other cars, and he was very polite and didn't try to make us stay. We left and came back a couple days later. Tony was once again very helpful and courteous. He listened to what we said and worked to meet our requirements for both car and price. Once we had agreed on the sale, we worked with Dan in the finance office. He understood our time constraints and made sure he got us everything we needed and finished the paperwork in time. Tony also gave us a good overview of the car and took time to review each feature to make sure we knew how to use it.

ceejay123

Mar 16, 2011

I went into this dealership with a "just looking" attitude. I entered and was greeted by Angel who was quite friendly and welcoming. We spoke a few minutes about the type of car I was looking for and went out to the lot to see the cars available. I went in thinking I was going to get a Sonata sedan. I took one for a test drive and Angel suggested that I look at an Elantra Ltd that they had just received on the lot. It was a bit smaller than I thought I wanted, but when I took the Elantra for a test drive I really felt comfortable in the car and loved the way it handled.We went back in and talked about the price, warranty, etc. Angel was very thorough in explaining everything about Hyundai and the Elantra. He was never pushy and we worked on getting the best price that we could.He went over all of the features in the car and made sure everything was ready for me to take it home.All of the staff was very polite and not pushy at all. They explained everything I needed to know about the car and the financing and warranty. This purchase was just what I was looking for, even though I didn't know that when I walked in the door. I plane to recommend this dealership to my family and friends.Thank you O'Hare Hyundai for a happy experience.

plischett

Mar 14, 2011

Great experience! I walked in and was greeted by Darren Conwell. He was wonderful, helpful but not pushy. He was patient with me and explained everything throughly.I can't say enough about how he handled the entire process, I have no complaints.Dan Chatfield made the final paperwork a breeze. The entire O'Hare Hyundai staff were friendly, helpful, and courteous.This all made my first new car purchase a stress free experience!I would highly recommend this dealership to anyone!Pat Lischett

L_Lippert

Mar 9, 2011

This was the best car buying experience I have ever had. We went in on Monday night to buy a new Elantra (got the Sky Blue - LOVE IT). Bob was extremely friendly and helpful, and made sure that I understood all the features on the car. He even linked our two phones to the Bluetooth for us! And Dan has to be the BEST finance guy around. We never felt pressured in any way-I would highly recommend this dealership and Bob/Dan in particular. We will definitely be going back here when it's time to replace our other car. Gold stars all around!

tishka

Mar 8, 2011

I was very pleased with the service and assistance that was provided to me at O'Hare Hyundai. Michael Obal and Dan Chatfield were very friendly and helpful throughout the process of buying my new car. I would recommend this dealership to anyone looking to buy a car.

gmribaudo

Mar 5, 2011

I was very pleased with Mike because he was knowledgeable about his product base, clearly answered any of my questions and made it a point to be friendly but not overwhelming. What I most liked about Mike was that he was not pushy; for example, when I told him I did not want to continue looking at the car one step above the one I ultimately purchased, he said "ok" and did not try to push me toward the more expensive car.

bnknicioli

Feb 28, 2011

We are so thrilled about our new Hyundai and the overall purchasing experience that we wanted to share this. Upon first walking in, we felt a very comfortable atmosphere.Staff members were all genuinely very friendly. The sales staff was attentive to our needs and complete gentlemen thought the entire process. There was great follow through from our salesman and the sales manager. And never any pushing, pressuring or haggling. We were always allowed the time we needed to make decisions and all questions were addressed and answered. They worked quickly to bring in the vehicle w/options that we had chosen.With many trips into the showroom, what I found incredible was other sales staff members greeted us by name and knew of our vehicle interests.The finance manager Dan Chatfield had brought a level of comfort and confidence we have never experienced before. He explained the process very clearly and we were given many options to suite our budget. We even met the service and parts department, and they were already answering our questions and helpful on our first day.This was the most pleasant auto buying experience we have ever had. Dealer rating on our survey incredible! Thanks OHare Hyundai!

tradermic

Feb 16, 2011

I am happy to take the time to review the experience my husband and I had at O'Hare Hyundai. Our sales person and used car sales manager,Darren Conwell and Mark J., were great, very friendly, easy to work with, polite and personable. Darren has a can do attitude, and really hussles to provide customer service. He even did the detailing of our car himself. This is the first dealership I would reccomend to others. I have never liked the part of the car buying experience that requires working with a sales person until now. The sales staff at O'Hare Hyundai made the whole experience wonderful. We actually had fun shoping for and buying our car there. I never thought I would say that about a car dealership! Until now I always viewed the sales staff as an obstical that stood between me and the car I wanted to buy. This is the first time I felt like the staff was assisting and facilitating my purchase. We will definitly return to O'Hare Hyundai for our next vehical.Michele Anderson

MelBal814

Feb 13, 2011

Most professional car sales experience I have ever had. Their courtesy and knowledge took the anxiety out of the car buying process. I felt so comfortable and the entire experience was truly a delight. I would recommend anyone and everyone to O'Hare Hyundai.

sharon elaine

Feb 10, 2011

My car was totaled as of 12/22/2010 which,led me on a search for a new vehicle. I had been looking on internet for sometime for a new car or one only a year old with low mileage. I have always been a Honda advocate but when I asw that the Elantra mmade 40mph on highway and 29mph in city I became quite interested. I also so the new design for 2011 and was very impressed. Compared to the 2010 and earlier models it is fresh. I started my search by going to Schaumburg Hyundai(Patricks). They had only two colors,white and black.Iwas not happy or impressed. And I only had a thirty time in which to purchase.This was due to my loaner and to receive license fee and taxes from my totaled car.After calling three to four other agencies with limited colors I called OHare Hyundai. I spoke with Mike Obal. Silver was one of the colors so,I drove 30 miles down to see him. I swa the Elantra and was taken. Mr. Obal took me on a test drive and explained the vehicle to me.He was wonderful.When we returned he explained everything I needed to know about the car.I pet up purchasing the car and he walked me through the entire process.Mind you I arrived there at 6:30pm.It was 9:30pm when I got into the car.Again Mike explained switches,knobs,etc...It was a great experience. I can only say he is an asset and detrmental to the company.

rach516

Jan 31, 2011

I went into the Hyundai dealership to purchase a 2011 Sonata. Usually when buying a car I can't help but feel like I am being worked over the entire time...this dealership was very different. Of course they cam at me with a higher price at first but they came down to the price I needed them to without a hassle and I truly feel like I got a good deal. The salesman Mike Obal was very nice and was happy to allow me to test drive 3 vehicles before deciding which one I wanted. He also took the time to show me everything on the car and even stated that I could come back anytime if I had any questions. The finance guy Dan (unknown last name) was also very nice and helpful. I would recommend this dealership to all of my family friends. This was probably the most pleasant experience I have had purchasing a car.

Christinazeck

Jan 27, 2011

I returned to O'Hare Hyundai after buying my first car from them a couple years ago. I remembered the excellent customer service I experienced the first time, and I wanted to give them my business based on my experience I had with them. Darren and Dan were very nice, and worked with me despite the fact that I didn't have "perfect" credit. They listened to my concerns with the deal, and made sure I was getting what I asked for. My experience at O'Hare Hyundai was pleasant(both times), and I plan to return to them for my next car in the future. An "A+" experience!

rjaros2

Jan 27, 2011

I wouldnt go any other dealership period and will buy my next car frm these guys. These guys are the best. Their general manager Steve Foresta is the best. Worked w me on the price and financing to meet my needs. His staff is excellent, cleaned up the vehicle, washed and waxed it b4 I left their lot.

Gervens

Jan 24, 2011

Our family had a great experience this weekend buying our daughters first car - Mike Obal greeted us as we walked in the door and made the whole experience wonderful for our daughter and us as well - he was very knowledgable, took the time to explain all the details and answer all our questions. There were no surprises through the entire process and we are confident that we made the right choice in purchasing from this dealership.

Disgruntled Bob

Jan 7, 2011

I came to the dealership wanting to trade in my older Hyundai for one equiped exactly the same. I made that clear to the salesman. I looked at a car that I was told was the same but nit the color that I wanted. Mike said lets make the deal with this car and we will get the color you want. Oneof the main things that I had on my old car that I wanted was ALL WHEEL DRIVE. Turns out that the one that I drove off the lot was front wheel drive only. My mistake for not reading the sticker and trusting that Mike was giving me what I asked for. I asked to see the sticker on the car that I made the deal for and was not allowed to makeing me thing that I got bait and switched. Like I said, My fault for not reading the paperwork. Quite possible a great deal for them for selling me a front wheel drive model for the price of an all wheel drive. Follow up. I responded to the dealers review response and here is what he had to say. It turns out there was an additional issue with this dealer in that they did not fully pay off my previous car loan. Sorry to bother you with my discontent Steve! Here is Steve's reply to my e-mail.Bob,I will have our finance director look into this and get back to you ASAP You have made your unhappiness known to the entire world by bashing us on line, and dont need any further reminders of your discontent. We take pride in being an above average dealer, and I am truly sorry that you had a bad experience at OHare Hyundai. Nevertheless, we will find out about the $10.00 error, and get back to you in a timely manner.Have a great day,Steve ForestaOHare Auto Group847-553-3159 Direct847-824-0144 FaxSForestaatohareautogroup.comRiver Road & OaktonDes Plaines, IL 60018

Hippo9294

Jan 1, 2011

Mike and Dan answered all of our questions in a concise and informative way. They were very pleasant and friendly and made us feel comfortable in the proceedings. My wife & I would highly recommend O'Hare Hyundai to friends and coleagues. Gerhard & Judith Becker

t6rzesniewski

Dec 27, 2010

We've bought a car from this dealership before, and know the great customer service they offer. We received a very good price on our new car and were pleased with the trade in offered on our 9 year old truck. Mike was great and seemed honestly concerned with getting us the best deal possible. Dan did a great job of handling our finance. We are very pleased with the dealership and our purchase.

pattiporto

Dec 26, 2010

Although the process was a trite lengthy, I thoroughly enjoyed dealing with all of the staff at O'Hare Hyundi. Staff were professional, funny, and no strong arm tactics or head games. Just honest rational conversation, which is appreciated. Mike was extremely patient with me, letting me drive many models, answering all of my questions, and showing me all the features on my new car - staying after the dealership was closed to do so. Mike called me the next day to see how me and my new car were getting along. Dan was very humorous, quick witted, and explained options and pricing in the best and easiest fashion. I was brought bottled water when I got thirsty and they even shared a pizza with me since I was there over dinner time. My husband bought a Santa Fe there 1.5 years ago and always raved about the dealership, and now I know why. I bought a brand spanking new 2011 Elantra which just came out days ago. What a beautiful ride, and I love the body design and roomy interior. I'd definitely buy another car here because I was treated respectfully and honestly.

ChicagoSonataDriver

Dec 5, 2010

This was about as painless a dealer experience that I've ever had. Salesman Bob Gold was very cordial, respectful, and easy to work with. There were almost no classic old car salesman tactics or misdirection. We got the car we wanted at the price we wanted, so what's not to like? We received follow-up calls after the sale from both the sales manager (a recording), and the salesman asking if we were happy and everything was OK with the car. I'd have no problem recommending this dealership to friends or family.

Sonata2011Lover

Nov 28, 2010

In few words.Prompt, Respectful, Knowledgeable, Helpful (you getting whole basic course how to use" all new fancy features and old to) and you get set up you cell phone (Bluetooth) and other stuff, so you are ready to go without spending few hours on reading manual. Mike Obal sales person and Dan from Financial Department were honest enough, if you know what to ask. Bottom line is: I cant compare with other dealerships (it is my first car in 14.5 years & first dealer I went to) but generally I had good experience with a dealer even in this stressful situation (buying a new car).

Frank Cimo

Nov 20, 2010

Mike Obal was fantastic to work with. He provides superior customer service and his goal is to make his customers happy. He made the entire buying process easy and enjoyable. We would definitely buy another car at this dealership through Mike! After having our car for a few days, Mike even called to see how everything was going. I don't know any other salesman that does that!

tmurphey

Oct 29, 2010

My Mother was hit by a bus in her 3 year old Elantra. The car was totaled. She didn't even get a bruise. She wanted another Elantra because she really loved that car. Easy to drive, great gas milage, and safe!!! Mike was very understanding and answered all of our questions accurately and throughly. We were in and out in a reasonabe amount of time. Everyone was friendly. What a great VALUE! Great Job Mike!

vsmceo

Oct 16, 2010

Michael was extremely helpful and friendly. He was informative without being annoying. He worked with us within our schedule and always let us knows what was going on with our new purchase. I need a car the same day and he made the process of getting my new Tucson as smooth as possible event he did not have a color that we like in his location, he call around to find one for us. I will buy from him again. Thank-you Vinna & Bopha

hyundaimark

Oct 11, 2010

From the very start all the way to the very end, this was the best car buying experience I have had. Both Ray and Jack were very friendly, honest, and punctual. I would not only recommend a Hyundai but I would highly recommend working with this dealership.

gemmamber

Oct 6, 2010

I have not been more pleased with the a dealership experience than this one. I have purchased from ford, Mitsubishi, Honda and Acura, and the friendliness and non-car salemany type of characteristics was delightful and unexpected. I visited another Hyundai dealership, Rogers Auto, and felt the same way about their staff!

remeq

Sep 24, 2010

Mark was an excellent person to deal with. I called him from a road trip and he was ready for me when I came to the dealership. They were fair on the car pricing and on the trade. They worked to make the deal. After I bought the car, he showed me how the car worked. It was good dealing with this dealership.

jgermack

Sep 19, 2010

overall it was a great experience-- I researched the car I wanted with Carsdirect.com and was contacted by this dealership -- they had in stock what was shown to me on their website so my time wasn't wasted with high pressure sales or excuses -- the sales rep was great -- very friendly and knowledgeable and I'm very happy with the car and deal I received. This was one of the easiest and best experiences I've had buying a car.

Filomina

Sep 18, 2010

We have purchased or leased 8 new cars in the past 20 years including the Hyundai SantaFe we just got from O'hare Hyundai. We have dealt with Saturn, Ford and Dodge and only O'Hare Hyundai made the purchase easy and pleasant. Mike Obal was a pleasure to work with.

smart.shopper

Sep 16, 2010

I came to this dealership looking for a Hyundai Santa Fe. Here I met Michael Obal. We looked at all three types of Santa Fe's that were on his lot, and the SE model was the model I liked the best, plus this was the one that fit my budget best. Unfortunately the SE they had was sold the day before. Mr Obal took my name and phone number and told me he would do his best to find a similar vehicle and let us know. The next day he called us to tell us he had found the exact vehicle, and it would be her the next day. When I went back, it was just as he said. We sat down and talked price and Mike was very honest. He worked with us to give us the best price he could. I left his office knowing I was given a very good price and I was glade to have done business with Mr. Obal. This is the person I would come back again to buy another vehicle when the time comes.

Bellafiore

Sep 10, 2010

Mike was very knowledgeable and professional. We were greeted immediately but not harassed. The price was very fair, so there was not much back and forth. The purchase was actually very quick much to our surprise. When we sat down with Hector in the finance department he was very personable and efficient.We had a small electrical problem with the car. The situation was handled quickly. Vince in the service department was excellent. We received a loaner and updates regarding our new vehicle.Our overall experience was excellent.

Frances1371

Aug 22, 2010

Mike was extremely helpful and friendly. He was informative without being annoying. He worked with us within our schedule and always let us know what was going on with our new purchase. I lost my car to the recent flooding (a 2006 sonata) and he made the process of getting into my new Sonata as smooth as possible!! We have 2 small children and everyone at the dealership was kind to them and most stopped to talk to them while we waited for various paperwork. Thank you all!

mtyorty

Aug 17, 2010

These guys were no nonsense, and very friendly. I described what I wanted, and they led the way. I purchased a 2011 Hyundai Sonata GLS with the option pkg (power seat, headlights auto). When it came to price they showed me what most people were paying and it seemed very fair to me. I would very highly recommend this dealership to anyone looking for a Hyundai or pre-driven vehicle. Thanks again.

kurimoxie

Aug 12, 2010

Helpful and friendly sales staff. Tony was informative, found us a car in our budget and didn't try to upsell us. It was a casual yet professional atmosphere, unlike the boiler-room, high pressure dealership we went to the day before. Would highly recommend and will go back when we need another car.

jraslawski

Jul 29, 2010

Awesome experience. Quick no hassle streamlined process. Great sales person, the sales manager is awesome. Bending over backwards to assist me the customer and achieve the equilibrium between price and features.This is the third vehicle that I purchased from this dealership and they are AWESOME!

susandemarco

Jul 24, 2010

Our overall experience was good, I just think they could have worked with us more on the price. The sales person Mike was kind and explained the features and works of the Santa Fe. You shouldn't make this survey minimus of two hundred and fifty characters.

yvonnecasanova

Jul 20, 2010

This was my best car purchase experience ever. Darren Conwell took the time to discuss price via telephone and fax and I walked into the dealership and my paperwork was ready to purchase my new Hyundai Santa Fe. I was out of the dealership within 1 1/2 hours. Darren explained all the vehicle features and even set up my bluetooth phone connection which I really appreciated. The price was extremely competitive and the O'Hare Hyundai staff was friendly and courteous. I will recommend O'Hare Hyundai to my friends and acquaintances!

bwelcher

Jul 10, 2010

Steve Foresta was great! He was very honest, up-front and to the fact. I respected the no hassle games like at other dealers. This is the best experience I have ever had at a car dealership! Steve is the Best! Ray Renolds was very polite, helpful and made sure that everything went smoothly and accurately. Jack Kim was very helpful even when he was very busy with other customers. I was impressed by the entire experience. Thank you very much. I will recommend you highly to anywone.

lynncox

Jun 21, 2010

From the minute I entered the showroom, this dealership felt good. I had a pre-arranged Internet price and Tony Aviano respected that commitment throughout the buying process. He was very friendly and informative. I wanted a 2011 Hyundai Sonata in silver with an upgrade package, but they didn't have one in stock. Tony told me they would find one for me, which is exactly what they did. O'Hare Hyundai found the car at a dealer in Tinley Park, and had them drive it up to Des Plaines for me. Now that's service! I would recommend this dealer to anyone...

genesis01

Jun 16, 2010

Michael worked very hard making sure that I was very comfortable in the sales process. No high pressure but just a good, friendly, imformative discussion about the vehicle I was interested in. I had a price from another dealer and Michael made sure that he could compete with that offer and in fact beat it. He was very professional in both appearance and manner. He displayed a good knowledge of the vehicle and after I purchased it, he went over everything in detail and made sure I understood how everything in the vehicle worked. The car was delivered to me in perfect condition (clean,no dings or scratches etc). Michael took the time to show me the service department and introduced me to the service manager. A few days after I purchased the vehicle, Michael called to see if I had any problems or question and thanked me again for my business. I felt this was a nice touch and showed that this dealership appreciated your business and not just " sell it and forget it." I would highly recommed this dealership to anyone interested in buying a Hyundai and would certainly recommend that they work with Michael Obal.

goodbuy

Jun 11, 2010

From the very first moment, the salesman, Mason, exerted every effort to make buying my car a pleasant experience. He answered all my questions directly and fully. There was none of the hard-sell and bait-and-switch techniques too often employed by dealers against hapless customers. I had not anticipated making a purchase decision and taking receipt of the vehicle on my initial visit to O'Hare Hyundai. But once I decided to commit on a buy-decision, given that I had not been accompanied by a spare driver on this occasion, Mason personally drove the vehicle a considerable distance from the dealer's Des Plaines location to my home in order to complete an immediate delivery. If you want polite, professional, and honest service, I would highly commend O'Hare Hyundai and Mason to your attention.

anetafeliciano

Jun 4, 2010

Hi, I bought my Hyundai Sonata 2007 from O'Hare Hyundai Dealership. The dealer was Freddy Robbins :) He was outstandingly nice, he get me a great deal on this car ( even my credit was not perfect) I'm always recommending him and your dealership to all my friends and family. I will always come back for ANY SERVICES AND OIL CHANGES :)))))))))

gmengin

May 21, 2010

The salesman was very straight forward and honest. It was refreshing to get the help of someone who was concerned with making the customer happy instead of trying to take advantage of them. I was very happy with the way that I was treated and wouldn't hesitate to send someone to them to buys a car.

towbeast

May 5, 2010

Mike Obal was able to suggest an inexpensive used car for my son. It had just come in as a trade-in. They quickly serviced and certified the car. Nice little car at a good price. He also made my son feel important and excited through the whole process.

rfraser

Apr 29, 2010

Michael Obal proved to be a very efficient, no-nonsense salesman, with no gimmicks and phony friendliness. I had been to several dealers in the last two days before coming to O'Hare Hyundai. What I really appreciated was that Michael was very sensitive to the fact that I was worn down and disappointed by previous refusals at other dealers both at Hyundai and Ford dealerships in the Chicago area. I told him that I wanted a speedy process and he obliged. When we agreed on a price for the new car and my trade-in, he moved me quickly and efficiently thru the paperwork and the rest of it. It took less than two hours. I really appreciated that. I would recommend Michael Obal and the rest of the sales staff at O'Hare. (My only complaint---and it's a small one, almost inconsequential, but nevertheless the kind that gets noticed by customers---is that Tom, the manager, did not shake my hand at the end of the deal; he merely walked away and engaged with another person. That was not a good way to end a relationship where I had just written a check for $7500).

bdniedbala

Apr 20, 2010

We went to this dealership by the recommendation from our son who got his Genesis last year. Everyone was friendly, informative and not pushy. The Genesis we wanted was not on the lot so they researched to find the car we wanted. We had our car in two day. We would highly recommend any of our friends to go to this dealership.

jali12

Apr 20, 2010

I would absolutely reccommend you guys and actually already have. My boss was so jealous today he is doing some research. I gave him Jack Kim'snumber. See you for my next purchase. Overall the purchase experience was really great. It was a far drive but well worth it in the end.

jaka

Apr 17, 2010

What a great experience. We went to another dealership first where we were treated very rudely. We then went to O'hare and we are glad we did. They gave us great service and Mike worked hard to get a price we could afford. I would highly recommend a trip to O'hare before you buy. Thanks O'hare!

Henryk

Apr 9, 2010

My experience with this dealership has been exelent. We purchased our previous car from this dealer and have always been pleased with their customer service. Everyone is very friendly and almost seem like family. It is always easy to schedule service and the car is done when promissed.

bonzo0411

Apr 5, 2010

Every aspect of my car buying experience at O'Hare Hyundai was exceptional. I was not pressured by the salesman. He was very patient with me in regards to answering all my questions about the vehicle and showing me as many vehicles as I wanted to see.

geopann

Apr 2, 2010

Excellent buying experience. No pressure, just a straight forward deal. I would recommend OHare to anyone. We made the deal and I asked if I could get out with the car in an hour as I had an appointment! They did it! Both Jordy and Ray checked to make sure I made my appointment. I don't think I ever purchased a car that fast. On the way home, Jordy called me because he saw a scratch on the steering wheel and they would like to replace the insert whenever I had time. I never noticed it, but I thought it was a nice gesture that they would notice it and offer to replace the part!Again, I would recommend O'Hare to anyone.

shanksy24

Mar 30, 2010

The best new car buying experience I have had. When the Guys got in the vehicle I was looking for, they called me and I told them to get the paperwork ready, I would be down in an hour. When I got in, they had the paperwork all laid out to sign. Go me in and out lickity split! Showed me all of the features and functions and got me home in time for dinner! Good work Guys! Thanks!

arowley67

Mar 24, 2010

I was considering leasing but wasn't sure if it was the right program for me. So, after doing some homework on-line, I went to the dealership with a lot of questions. The guys at O'Hare Hyundai were fantastic! They explained the program clearly and precisely and addressed all my concerns. In the end, I leased a 2011 Sonata and couldn't be happier! I received a great price on a great product! Additionally, I received more for my trade than I anticipated. What a nice surprise! Everyone in the dealership was friendly and enthusiastic. I was congratulated by everyone I came in contact with, they definitely made me feel like I had made the right choice. Thanks again to Steve, Mark and Tommy for making my car buying experience hassle free! I will be back!

psgrmil

Mar 24, 2010

Michael Obal was friendly, courteous and professional. When test driving the vehicle Michael answered questions I had and provided information I did not even think of asking. When it came time to decide, he did not pressure, he walked away so I could talk with my husband in private. He never became impatient when I wanted to sit and look into the two cars I was deciding on numerous times. I was very happy with Michaels salesmanship.

balkda2

Mar 13, 2010

I bought my 2011 Sonata from O'hare Hyundai a few days ago and had Michael Obal as my sales person. This was the most pleasant car buying experience I have ever had. Michael was very informative and and helpful without being pushy at all. He explained the buying process, and did a very extensive walk though on the new car. There was no haggling on the price since I had a internet quote, my trade negotiation went smoothly as well. Michael is the opposite of the stereotypical car salesman. I hope that Michael will still be there when I need to purchase my next car, and will be recommending him to anyone that is looking to purchase a new car.Thanks,DB

LindaZP

Mar 4, 2010

This is our 5th Hyundai. We bought our previous 4 from another dealer that was not so kind to us on our 5th, so we walked if they are too busy for our business. I emailed SEVERAL dealers and then today called and spoke with Mr. Jack Kim. He was SO nice and said bring all of the written emails and they will see what they could do. (I had some seriously great prices.) They matched the price, and beat it by just under a $100. We knew they were cutting profit by matching this price. Jack Kim, and his manager Ray, could NOT have been ANY NICER!!! We would go back there first to purchase another car, if we needed one. I thought it was the most pleasant experience purchasing a car ever. We previously had walked out on 2 others for games and the 'run around'. Thank you MR. JACK KIM!! You were awesome!!!!!!!!!!!!!!

baba1161

Mar 1, 2010

The service was great and friendly. We went in to find a new car for a good price and we left with a great deal and car. I would highly recomend this dealership to everyone looking for a new or used car and great customer service. Also we were not pushed to buy something we didnt want.

daviddpittman

Feb 21, 2010

Michael was very helpful and very easy going. Many salesman can be pushy and impatient but Michael did everything he could to give us the time we needed to make our decision. As first time car buyers, made us feel comfortable and assured. He and the rest of the O'hare Hyundai team were fabulous.

ebaldwin

Feb 19, 2010

I attempted to buy the only remaining 2009 Elantra on the lot. The price quoted by Tony (Internet manager) was $13,284. I decided not to purchase. Two days later I called back and Tony offered me a deal on a new 2010 model. I called him back and made a new offer on the 2009: $1,000 below the 2010 price. The price, according to Tony, included taxes and fees. I drove to the dealership and Jordy began the paperwork. He then added all manner of fees, including taxes. I do not blame him for this; he was following orders. I told him the figures were wrong. Jordy blamed Tony, saying he was a new employee and not yet skilled. The manager and Tony walked over and Tony flat out denied what he had told me over the phone. The manager told me the figures were unrealistic. I can only infer that Tony lied rather than own up to the deal he offered me. I would never go to that dealership again.

Colinmcryan

Feb 9, 2010

When I walked into the dealer I felt a relief rush over my body. There is a good sense of energy in the place. The staff and sales associates were simply delightful. Ray Reynolds and Tony Aviano knew their stuff. They were friendly, respectful, and most importantly not pushy. Furthermore, the deal I received was amazing! Even the car porter came and offered to assist me while I waited for my new Hyundai, which wasn't long. I was in and out in about 2 hours flat. If you need a new or used Hyundai or need to learn how to treat/service customers stop in to O'Hare Hyundai. The team assembled is magnificent and well-organized by their manager Steve. Thanks to Tony and Ray for treating me like my business mattered. For all other Hyundai or car dealers in general...they have something special over at O'Hare Hyundai try to duplicate it please for the sake of all us customers who know nothing about buying a new car. Wonderful experience.

Janet Lueck

Jan 11, 2010

O'Hare Hyundai is an outstanding professional dealership. It was well worth the 30 minute drive from Elgin to pick up our new 2009 Black Santa Fe Hyundai. We had pleasant phone conversation with Tom Wojcik and met Mike Obal early morning to close the sale and pick up our new car early last Saturday morning. Mike was welcoming, informative and gave us probably the best new car orientation we have ever had anywhere ! The dealership has an expansive inventory which allowed us to find the much sought after black car. The sale price and availability trumped any other Hyundai dealer in the Chicago area. The finance officer was polite and efficient. We finished business in no time. Santa Fe Hyundais are popular cars. Anyone searching should consider this dealersahip first.

mfedele

Jan 4, 2010

Buying a car at O'Hare Hyundai dealership on 01/02/10 was a pleasant experience. Mike kept in contact with my husband when something came in. Mike found what we were looking for & made the appointment to come see him on 01/02/10.Mike was very prompt & took us right away. We liked how he took care of us only. He wasn't running around with other customers. All questions were answered throughly, & he was very patient with us. We thought he got us a good price & we would refer people to this dealership. Mike also explained everything inside the car from front to back.

prashant847

Dec 30, 2009

Good service and offered good price and services.Have all answers we asked about the car . maintain the value of commitment , like offered me 2 oil change free and then he keep the commitment.

julierudnicke

Dec 22, 2009

I decided to search for a vehicle in my area and found this dealership. From the moment we walked, Michael and his co-workers were more then accommodating! They made my experience very worthwhile. I will definitely recommend them to other people searching for cars! I am very pleased.

kimrizzo

Dec 21, 2009

Steve Foresta and Mark Januszkiewicz couldn't have treated me better on my purchase. They rolled out the red carpet for me. These 2 guys are definitely experienced in their field. They were able to answer any and all questions that I had regarding my puchase and it is hard to find that these days. I was extremely happy and confident with my purchase. Thanks Mark and Steve for a pleasant experience!!! The 2010 Hyundai Vercruz speaks for itself - I Love It!!!!!!!!

rongetz

Dec 16, 2009

I purchased a pre driven car on December 15th, 2009. I was greeted by Michael Obal who is a sales representive. From the time that I arrived, took a test drive and purchased my vehicle, Mike was very cordial and never did I feel any pressure. I was given a fair price on my vehicle and I am very happy with it. Mike has since called me to ask if I had any problems and to say that he was available for anything that might come up. The customer service at O'Hare Hyundai is very good. I had been to two other dealers before I went to O'hare Hyundai and I wasn't near as comfortable with them. I will definately recommend this dealer to my friends and family.

kaytegirl

Nov 15, 2009

Although the overall sales experience was great, we had issue with the finance manager from the Honda dealer not Hyundai as the Hyundai finance manager had already gone home. We felt the finance manager was purposely misleading and confusing with regards to the extended service, etching, and tire warranty service contracts to the extent that we almost walked away from the deal. Because the costs were more than expected, we requested clarification of the contracts and pricing, he then made rude and disparaging comments, blaming us for misunderstanding his "clear presentation". We had asked for pricing of all, were given a price, a discount, then a total but when he filled in the sales information the costs were approximately double what was quoted. We questioned this information and were told the price quoted was for the extended warranty only, the etching was additional and the tire warranty wasn't even quoted! This is the 2nd new Hyundai vehicle we purchased and was a much different and worse finance experience when compared to the first experience we had about 2 years ago. We have already recommended this dealership to others but have warned them about the finance personnel!

Rick Kozak

Nov 11, 2009

I have had the pleasure of conducting business over years with O'Hare Hyundai and Honda. I've always received the best deals and am completly satisfied with the service offered and the respect shown to me and my family who have also purchased vehicles from this dealer.

Nancy Toskov

Nov 4, 2009

Sales Michael Obal was weary good explaining about the Hyundai and very knowledgeablehe explene all about safety of the SANTE FE. It was pleasure working with him and bay Hyundai Sante Fee.I'll recommend to all my friends and familyThank youNancy Toskov

hollyamc

Nov 3, 2009

When my husband and I walked into the O'hare Hyundai Dealership we were immediately greeted and welcomed. Jordy Gross was very nice and listened to what we wanted in a car. He really took his time with us and went over every detail of the each car. There was no question as to how comfortable he made us.

George F. Dietz

Oct 30, 2009

Getting this car was a great deal for me. The service was especially spectacular. I needed a car immediately and I got it, delivered to my door, no less, with a full demonstration of how to operate it. The car is just what I wanted with a nice big trunk and just enough amenities. The sales personnel were extremely cordial.It was in all a gratifying experience.

JasonCorners

Oct 22, 2009

I came on a walk-in to look around for more cars. I was welcomed warmly. I got to talking with a sales associate and drove around a bunch of nice cars. He was efficient to getting what I wanted. I didn't feel a large amount of pressure on me by him to buy the car quickly. I was able to take my time well experiencing the cars and learning about deals. It was a great overall experience coming to this dealership and I'll definitely go again because this definitely made the cut to places where I would buy a car from their reasonable prices.

Gary Jaeschke

Oct 19, 2009

We were very happy with the dealer and Freddy. They answered all questions, were very friendly and professional.Ray the manager came over and talked to us twice. There was no pressure or hype.We feel we got the most car for the money. Freddy has called numerous times asking if we need anything or had any problems or questions.So did the service manager.They really want you to be happy and will go the distance to please you.We are happy we chose them.

honda2000

Oct 12, 2009

jorgy was very professional. we had called the day before inquiring about the hyundai accent. he gave us all the information about this vehicle and the promotions that were going on that the time. Told him we would be coming in the morning, he was waiting at the door and remembered our names. I was impressed. I had to go to work and only had a limited amount of time to see the car and process the order. He went right to work and got it done very quickly and efficiently. Jordy called several times to see how we liked the car and had any questions. Thank you Jordy!

bernard price

Oct 8, 2009

on my first day shopping for a replacement auto Mr. Jordy Gross a sales representative Of O'Hare Hyundai did a great deal of my shopping for me his product knowledge honest answers to my questions and personal service to both my trade in and the new Hyundai was something I had not experienced before

koziola

Oct 2, 2009

The service was great. Jordy Gross was very helpful. We got the car we wanted which was the Hyundai Elantra at the price we were looking for. If I ever needed a new car, I would strongly consider getting another car from the O'hare Hyundai dealership.