Used Cars for Sale at AutoNation Volkswagen Columbus in Columbus, GA

tommy howell

Oct 15, 2021

The salesman Robby was great he was always very polite and helpful. Only issue we had was it took a while to get a tire swapped out because there was a gash in one and the service dept had to order another one which took a while because it’s an off road tire. But once the tire was in the mounted and balanced it and we were on our way. Great experience we will definitely return again

Auston Alvarez

Nov 27, 2021

Sales professional Juan was an absolute pleasure to work with. My wife and I came in to test drive the Atlas and he made the entire experience simple and enjoyable. No sales gimmicks or pushy tactics. Friendly and helpful, if you’re in the market for a VW ask for Juan!

Donna Dooley

Sep 18, 2021

My VW beetle was scheduled to be serviced at 9:30 am on 9/17. When I scheduled the appointment on 9/15 and also when I dropped the car off I listed 3 items for service: 1. Air bag replacement due to a recall; 2. Check several warning lights that are activated each time I start my car (the service person quoted an estimate and I told her to complete the service); 3. Prepare a quote for a seat replacement. I was told that my car would be ready in the early afternoon and that someone would call. I never received a call and tried to call them several times (I left a message with no return call from service dept.). Finally, we decided to pick up the car and arrived at 5:10 pm. Item 1 had been completed but Item 2 and 3 had not been completed or even started!! I felt like a got the "run-around". I was told that item 2 would take 15 to 20 minutes. We were there for 1 hour plus waiting for items 2 and 3 to be completed. I received absolutely no apology - she just kept calling me "sweetie" (I wasn't feeling or looking too sweet!). This is unacceptable. They had my car for 8 hours!!

Rod Holland

Apr 16, 2021

Mallory Beard and the rest of the guys that helped me at Volkswagen made my shopping experience pleasant. Love my new car. Thanks guys.

Quiana Smith

Oct 25, 2021

The staff was courteous and timely in getting my oil change done. I can say one of the better encounters I have had with the service department over all. Oh and the price was comparable to other oil change businesses as well!