Used Cars for Sale at Autos Only Burien in Burien, WA

maverick24a

Feb 3, 2021

I really enjoyed working with Autos Only. I recently purchased a Honda Accord for my son. They went over and above to make sure I got a really good and safe vehicle for my son. He is very happy. I recommend asking for Noel when you visit Autos Only. He will do a great job for you.

Clyde Smith

Oct 20, 2021

Does not return calls, bad customer service. My wife and I purchased a minivan 4 months ago at their Burien location. After the initial test drive we noticed that the stereo did not work. The touchscreen was unresponsive. We ended up purchasing the van anyways as it was built into the contract that they would fix the issue with the stereo. I was told by the salesman that they would be ordering a replacement stereo unit and would call us when it’s arrived, so that we could bring in the van. A month went by and nobody reached out. I called autos only and they seemed confused. It seems that nobody ordered the part! They assured me the order would be placed and they would again call me when it came in.after another month of not hearing back I called back. The salesperson said they’d find out and get right back to me that day… they never did. Called back the next day and was told the same thing… never called back. Now I’m irritated and call back the third day in a row. I FINALLY get someone from the service department. They ask me to provide a picture of the stereo unit as well as a part number…….. CLEARY THEY STILL HAVEN’T EVEN ORDERED IT! I have reached out multiple time since and have gotten nowhere. 4 months and nothing. The only reason they have two stars in this review is because there was a major problem with the car a few days after we drove it off the lot. Management got involved and got us a loner van while the dealership fixed a recall issue. I will modify this review should they ever wow me and take care of an issue they are legally required to, but honestly I can’t see myself ever recommending this place to anybody. I definitely won’t buy from here in the future.

nunya business

Nov 17, 2021

Shawn was so very helpful to me in searching for another car. I was unexpectedly without any transportation and he set it up so I could come up and get the car and take it back down to my mechanic for a check out. I would absolutely call upon him again for any future auto purchases.

Ben Watts

Sep 25, 2021

Had a good experience here. I showed up to buy a car I had seen online only to find out it was sold the day before. The selection on the lot in my price range was pretty good so I found a good alternative. Shawn was very helpful and despite the sales staff being short handed that day they were able to process my sale and 2 other groups at the same time.

Leo Rosas

Oct 28, 2021

This was my first time here at Autos Only and Shawn did an amazing job helping me navigate through the car buying process!! They definitely earned my future business through having quality products and having stellar customer service. Will definitely be back again!