Used Cars for Sale at Babbitt Ford-Lincoln in Flagstaff, AZ

Vince

Oct 17, 2016

Excellent customer service and attention to detail.Only place in Flagstaff I'd buy a vehicle.

Ian

Oct 13, 2016

Great person service/attention in order to figure out the issue with my truck.

CASSIE

Oct 5, 2016

Babbitt Ford and Morrison Begay made buying a car a whole pleasant experience- It was fast, easy, and they gave me a great deal. I would highly recommend Babbitt Ford for great service, and friendly employees.

Khoa Hua

Oct 4, 2016

They made it really easy to buy a car. Made sure I got in the right car for me.

Jose Canizales

Sep 25, 2016

Allen was great in dealing my issues.He listened to my concerns and then took appropiate action to meet my expectations. Thanks Allen.

Douglas Shaw

Sep 23, 2016

did a good job but took longer than said. survey is stupid. they it to hard. 50 letters really.

Ernest Murray

Sep 17, 2016

Friendly, professional staff. Comfortable waiting area.

Jeffrey Delap

Sep 17, 2016

Mike in your Service Dept was very helpful. He scheduled our appt. quickly ,ordered a part and completed our service within two days.

Richard Mihalik

Sep 16, 2016

Great Service Dept. Associates are extraordinary. Three Thumbs up.

Flag Family

Sep 13, 2016

Excellent customer service from the back office to the front. I've never had any issues from scheduled service to that emergency repair.

Judith Babbitt

Sep 5, 2016

My car was due for it's 140,000 mile checkup. I am happy to report that it passed, and I was delighted to be able to continue with the warranty program with Ford. Thanks for making this Ford 500 a quality vehicle that lasts and lasts.

Kevin Derryberry

Sep 4, 2016

Easy to work with!! This is the third F-150 I have purchased from Jim Babbitt Ford.

Melanie Erickson

Aug 29, 2016

The service itself I don't have anything to say about. I just delivered the car, and my husband took care of the rest. I do however have something to say about the way I was greeted. When I pulled into the parking lot, it was blocked by a car with no one in it flanked by the parts truck and the Napa delivery person. I waited a few minutes and then had to back out and go around. It was also not easy to find a parking place. If some of those cars are just sitting there waiting for parts, maybe they could be put somewhere else temporarily to leave room for the customers. Also, when I walked into the service area, I was not greeted at all (as both service writers were on the phone). The first man did eventually mouth that he would be with me in a minute. But the scowl on his face was a bit disconcerting and certainly unwelcoming. Jim was in the back and off the phone, so he helped me. He was nice, although still not smiling. He didn't seem to know who I was (I did make an appointment), but them found me. He directed me to the showroom to wait for a ride.

Peter

Aug 28, 2016

As always, Jim is the gentleman I go through whenever I get work done at Babbitt. He always goes out of his way to answer questions. I have been to ford dealerships in Phoenix and I can't trust any of them now. They came back with a list of repairs needed after an oil change, I brought my car to Jim, and he said none of it was necessary to do.

Michael Herron

Aug 12, 2016

Fast and top notch service as always. Highly recommend this dealer to all my friends.

Virginia Mauceri

Aug 11, 2016

Garrett was an excellent salesman, he wasn't pushy, or a "shark" like a lot of the people around town. While I was in need of a car after my accident, I didn't automatically think Ford (even though we had two growing up). But after working with Garrett and Babbitt I would absolutely recommend the Flagstaff dealership, and Ford as well. Also, I love my car.

Emily Stenman

Aug 1, 2016

As always it was a great experience with you all! From start to finish it was an easy transaction.

KTR

Jul 19, 2016

The service department was honest about the service and repairs needed to our vehicle and the price was fair. Thanks Babbitt Ford.

Deborah Couture

Jul 17, 2016

Very polite, thorough with my vehicle and very respectful when dealing with me!

Emerson Barton

Jul 13, 2016

I was satisfied this time around, had to call big Boss to get things done and to even get rental car, it shouldn't be like this every employee should know what is expected of them and shouldn't have to be told. But thank you Mr. Chan for your help in getting things done I appreciate your help in this manner. Thanks again.

Steve

Jul 13, 2016

Problem with squeaky door brand new f150 5k miles from day 1. Had in shop 4 times. 2 of which in body shop. Bill took over and all seems fixed. Everyone in service and body shop very attentive. Facilities look run down but service is very good.Finally fixed. Thanks Bill.

Ed Raabe

Jul 11, 2016

Fritz Barnard was very helpful helping me order my new F-150 pickup.

Carmen Negroni

Jul 9, 2016

When routine service is needed on my wife's ford fusion the people at Babbitt ford are accommodating and courteous. Work is done professionally and on time.

Carole Alsman

Jul 8, 2016

Fritz was such a help during our buying process. He not only showed us the trucks as we wanted but called for the camper shell we wanted and had it installed the same day since we were travelling from out of state and needed to be on the road. He kept the ball rolling as paperwork was completed so that our down time in Flagstaff was lessened. A big thank you to Fritz!!

Susan & Roland Cloutier

Jul 4, 2016

A breath of fresh air after dealing with the newest Ford dealer in the valley near our west valley home. Had a deal in 20 minutes after spending days waiting for return calls from other dealers. THANK YOU. For a job well done and great service. Your sales manager is a top shelf professional an Nick our salesman was friendly and helpful.

Joseph Martinez

Jun 30, 2016

I purchased a 2015 Ford Fiesta and as a first time buyer I was welcomed to the Ford Family with open arms. Marty and the other staff were friendly and very knowledgeable. I will definitely direct all of my friends and family to the outstanding service professionals at Babbitt.

Amy Dudek (Alan Dudek)

Jun 23, 2016

I've always been very satisfied with the Babbitt Ford Dealership in Flagstaff, AZ. The staff at Babbitt are very courteous and helpful, making it a pleasure doing business, particularly Jim in Service, Nick is Sales and Wayne Keiper. Even thought I myself had not prior direct association with dealership staff, my daughter has elected to make Flagstaff her home and has used the dealership for service. And, as a current Ford retiree, (AZ Proving Ground-Yucca,) she will most likely purchase a vehicle with my Z Plan. Once she has a job that will pay her enough to afford a new vehicle. By the way, I was impressed with the stock of vehicles on site at the dealership. Thank you for your patience with our vehicle.

Dave Flagstaff

Jun 20, 2016

I went in for my first oil change on my F-150 that I purchased here at Babbitt Ford. I was told you do not need an appointment. When I got there they said they could get to it next week. Most dealerships offer quick oil changes. Won't be back.

Garry Myers

Jun 20, 2016

Was disappointed with oil fingerprints on hood of car. Otherwise everything good.

David Hauser

Jun 13, 2016

We took our 2013 Ford F-150 in for the 30,000 mile service. The service was great! Looks like they are in the middle of doing some updates to this older facility, which will only make it better.

Robert Shedd

Jun 13, 2016

Brought my truck in for an oil change before making a long road trip pulling a trailer. Work was done in time requested.

Cheryl Black

Jun 6, 2016

Babbitt Ford.......always a pleasure to take my Ford Escape here for services. I trust that my vehicle gets the best services every time! Thank you for all your support and close attention to my vehicle needs.

Judy Ivicek

Jun 5, 2016

I contacted Fritz, who we have worked with for years. Told him what I wanted. Came by and signed the paper work. Very simple and pleasant experience.

Carol Kottenbrook

Jun 3, 2016

All the individuals we dealt with were very professional and personal.

Elaine Chan

Jun 3, 2016

I purchased a 2017 Escape. I received outstanding service from Ryan - General Manager, Wayne - Finance, and Steve - car features. They were all a pleasure to work with and made the car buying experience easy and stress free. Thank you Babbitt Ford.

Marc Darris

Jun 3, 2016

Excellent staff to work with. George,and Chuck.This is my 3rd truck I've purchased from Babbit Ford and went just as smooth as the others.

Alan Eddy

May 31, 2016

The regular maintenance work took a little longer than expected, but overall the work was quite satisfactory. It is always a pleasure to do business with Babbitt Ford.

James Tate

May 28, 2016

F-250 diesel have a service contract, good experience the staff were helpful

Rosalinda Haddon

May 26, 2016

Jerry was great, as usual. Got in when I wanted to. Service was done well and quickly. Ride to and from your facility was pleasant. The whole experience was terrific.

ConnieCG

May 24, 2016

Fritz was excellent to deal with in my purchase of a new Explorer. He listened to what I wanted in a vehicle and found just the right vehicle for me. I have bought many vehicles over the years and this was the most pleasant experience. He was not pushy and gave me the time I needed to decide. Once the decision was made he found the vehicle and it ready for me when I arrived. Even the paperwork process went very fast. I would recommend him highly he did an excellent job.

James Mccann

May 14, 2016

My last visit was to replace glow plugs and a engine block heater cord on one of my three Ford trucks. This was done in a timely and efficient manner. THX

Frank Brown

May 13, 2016

I was expecting to schedule service for my F-250 truck and my wife's Escape on two separate days. The service Dept. Happened to have two openings in the late afternoon and was able to schedule service for both our vehicles on the same day. Thanks to Jim at the service counter, and transport driver, Ellis, for coordinating my transport to and from work to help make this happen. Also kudos to the mechanics for completing both services within a two hour span. 5 Star rating from start to finish.

Cheryl Hollett

May 12, 2016

Always good and prompt service. Everyone is very friendly. Very happy with my 2014 Escape.

Leora Harsh

May 11, 2016

Jim was the service adviser who always helps me. He got right back to me, told me what it was and how much. He was very apologetic an old lady had to be charged so much. However...I did not mind because the work is always done well and I have complete confidence in his diagnosis,and work. Lee

Alan Douglas

May 9, 2016

Babbitt Ford gets me in when needed, serviced as expected, and ready when stated it would be. They apply credits without asking, and expedite getting back on the road. Their pricing is competitive and the quality of work gives piece of mind when on those lonely stretches of road. The recent upgrades in the facilities are a great improvement for customer comfort.

Richard Mihalik

May 9, 2016

Great Service Department and Staff. Customer Service is exceptional.

Cynthia

May 6, 2016

Service was good but I asked for my tires to be checked out as I thought there was a leak, was told everything was fine. However, yes, there was a leak. Also did not receive the sticker to inform me of when my next oil change would be at, and the settings in my car are still prompting me that I need my oil changed. Not the best experience this time.

Victor Westling

May 5, 2016

Very helpful staff. Paperwork was simple and complete. Everyone involved did a great job. Thanks Babbitt Ford!

Gary Smith

May 3, 2016

The Service writer Jim is excellent and get it done when said it wold be. Calls me and I pickup my vehicle, good to go!!! A car wash would be good. I know it would be extra work for someone and a little more cost to the Dealership but, we customers would be grateful and really smiling.....

Kevin Derryberry

Apr 29, 2016

Great Service, and Great people!!! would recommend 100% to anyone needing service to there vehicle.

Lorraine Goitia

Apr 28, 2016

As always, I received excellent service, from the Babbitt Ford team.

Kathy Wells

Apr 27, 2016

Took my 2015 Ford Fusion in for regular oil and lube. First time at Babbitt Ford. Very impressed with service departments professionalism. I will return for any car needs.

Geary Redmond

Apr 26, 2016

I went in to make an appointment to have my 2015 Mustang GT serviced and was told that they could take care of it the following morning at the time that worked into my schedule. I was told that the service would take about an hour, so I decided to just remain at the dealership while my car was serviced. Sure enough, in less than an hour my Mustang was ready to go and I received a detailed list of everything that was done during the servicing. I was able to relax, have a cup of coffee and talk to the person who sold me the car a year earlier. All in all the experience was very good and now I can drive knowing that my Mustang is safe on the road.

Cassandra Winczura

Mar 21, 2016

The service department is always very friendly and accommodating.

Charles Nelson

Mar 21, 2016

Service was good. Got vehicle back in a timely manner. Let me know what was going to occur on my next visit to Babbitt Ford.

Daniel Larrabee

Mar 21, 2016

We have purchased 2 2011 F150 trucks from Steve Wetherby/Babbitt Ford and have never considered anywhere else for service. The prices are competitive and I assume I'm getting genuine or approved Ford parts. More than that, the people at Babbitt are what brings me back. I dealt with Neal until he left and now deal primarily with Jim. Jim is courteous, friendly and professional. He has advised me on numerous occasions which direction to go concerning maintenance or repairs on our vehicles. Jerry and the rest of the service staff have always been "right there" if Jim wasn't available. Finally, Kendra at the front desk continues the good experience. She always takes a few moments to chat and makes the paying part as pleasant as possible. As long as these people and the overall service stays at this level, I will continue to patronize Babbitt Ford and not hesitate to refer them.

Michael Mclean

Mar 21, 2016

All the staff were helpful and friendly. They went out of their way to ensure we satisfied with our purchase.

Jake Pearce

Mar 19, 2016

I purchased a used FX4 F150 with Ecoboost, I was bringing in a vehicle to trade but I had negative equity. Chuck Bailey and the sales team went above and beyond to help me get into a vehicle that I wanted..Now I have a vehicle I am proud to drive and suits the needs of me and my family! Thank you Babbitt

by Obeb and Susel

Mar 14, 2016

We want to let you know that fritz barnard to the manager of the department, we were treated excellent, the man who makes the details of cleaning the car was also very helpful, the department Mr. finance wayne very humble by the lady who makes charges all were quite modest at all times thanks for your work, my wife and I are very happy with you guys, thanks.

Distantdoc

Feb 29, 2016

Great no pressure experience. Fritz was a super sales person during a rather complex transaction. We ended up with the right vehicle at the right price.

JAMEY

Feb 28, 2016

FRITZ WAS VERY PROFESSIONAL AND FRIENDLY. VERY EASY TO TALK TO AND HE DID NOT PRESSURE ME TO PURCHASE. HE KNEW EVERYTHING ABOUT THE VEHICLE AND ITS OPTIONS. I WOULD RECOMMEND HIM TO ALL OF MY FRIENDS WHEN THEY NEED A NEW OR USED VEHICLE.

Troy Gillenwater

Feb 28, 2016

Jerry and Jim have always taken care of my 2006 Ford Expedition service needs. However, my last experience with them was over the top. They went the extra mile to get me back on the road as quickly as possible. Even though I live in the Phoenix area, I make the drive to Flagstaff to Babbitt Ford because their service is trustworthy and they stand by their repairs.

Inez Garcia

Feb 24, 2016

Brought Escape in for recall, waited only 1/2 hour awesome!

Cheryl Black

Feb 22, 2016

Babbitt Ford is about one on one care for your car needs, and I always leave the service department with a smile on my face. Thank you for your continued 3000.00 mileage support for my SUV needs!!

Heidi Hansen

Feb 22, 2016

Fritz and Alan did a super job helping me out with my new car purchase. I truly appreciate the time and attention Fritz paid to me and my husband. He not only made the car buying process simple, he went above and beyond helping me understand my car. He sat with me and went over the options my car has and even 'highlighted' items in the car manual for me to refer to later. This is quality service and I will continue to send others to Babbitt Ford. Everyone should buy local!

Sharon Conte and Doug Clark

Feb 22, 2016

Fritz was great when I bought my car! Jerry and Nancy in the service dept. are great. They really helped me out last year when I got a nail in my tire and was heading out to CA for my son's wedding. They got me in first thing when I called and I got on my way within an hour. That meant a lot to me that they would go out of their way to help in that stressful situation. They know how much I appreciated their customer service. GREAT experience! Thanks, Sharon Conte

Timothy Vasquez

Feb 19, 2016

Good experience! Took way to long, but the individual who I spoke with was extremery polite and kept me up to date, regarding my oil change.- thank you ford- love my truck!

Bradley Yurcina

Feb 18, 2016

Ryan Chan is awesome babbitt ford will be the only dealer I use for future service and sales

Tony Joe

Feb 16, 2016

I was pleased with the service and friendly atmosphere. This is the first time I had my Ford truck serviced at the dealership and was pleased with the service. The only bad side to the service was the wait. I was scheduled at 3PM and was not helped until 426PM. Other than that I was satisfied and will continue to come for other mechanical service when needed.

Debera Thomas

Feb 10, 2016

Dealership was great. The gas mileage is terrible though.

John Fourdyce

Jan 29, 2016

Had my truck in for an oil change. There were apparently problems with the drain plug on the oil pan. Left my vehicle for a day to get drain plug replaced.

Rebecca DeLap

Jan 29, 2016

The service department was able to get my 2013 Explorer in and out quickly. Staff was helpful and pleasant. Thank you.

Russell Furstnow

Jan 28, 2016

Babbitt Ford is alaways a great place to do business.

Gerald Davidson

Jan 25, 2016

The scheduled & completed 1st oil change and multipoint checkup on my new 2016 Ford Fusion was started right on time as scheduled and completed about 15 minutes before scheduled complete time.A multipoint check list was completed and given to me. Best of all - and a surprise - the first oil change was free!!! What a nice surprise!!!

Sherry Ua

Jan 22, 2016

Always a good experience all around at Babbit Ford. The staff is always helpful and very courteous.

Rick Newton

Jan 19, 2016

Excellent service ......Just too expensive ......But I also appreciate the shuttle service , a big thumbs up on that .

Beverly Clark

Jan 17, 2016

Your waiting room is very cold need heat or the fire on. Thanks

Sonya Webber

Jan 17, 2016

Fritz did a excellent service in getting me what I wanted and brought the car to me in Sedona when I was not able to stay to finish the paperwork after seeing the car all in the same day. I got excellent service and curbside service on top of it. Everyone did their job in a very timely matter without allot of fuss for me. I'm a widow and this is the first thing I've done in many long years as a matter of fact in 21 years I have not bought a car. Thank you all for your help at Babbitt Ford. I've shared my story with so many people here and in San Diego a big dealership My sister works at their are 9 under one umbrella. Thank You Sonya A. Webber

Joann Mickelson

Jan 15, 2016

As always, no problems and more than we expect! Thanks to Service Department and Jim.

Brian Geils

Jan 13, 2016

Jerry did a great job managing service for my 1998 Ford Ranger. From the limited time I've driven the truck since it had its 150,000 mile engine tune-off and safety check, it has performed well. I plan to return for an inspection of the transmission, differentials and other drive gear.

William Menard

Jan 12, 2016

Our expedition fuel pump quit, towed to Babbitt Ford NEW Years. Eve. Had to go to Phoenix next day on bus. Completed repairs by phone and picked it up once fixed. Jim in service did a great job. Only delay was 30inch snow storm kept us from getting it for a week.

Margaret Bentzen

Jan 10, 2016

I purchased my sportrac in 2007 from Wally Mansfield. I've had all my service completed at your business, and everyone has always been professional, kind and efficient. When it comes to the idea of hometown care your dealership is where it begins. Thank you very much - Margaret Bentzen

Steven Vanlandingham

Jan 7, 2016

The service has been excellent ***************************

Wayne Brezina

Jan 7, 2016

The service was fast and efficient, as usual, which I've become accustomed to at Babbitt Ford thru the years. Your Service Adviser, Jim McGrew, kept me informed on the status of the work being performedand how much longer it would take, and how much the cost would be. A big kudos to Jim - thank you.I will return to Babbitt Ford for all future service.

Dave Barker

Dec 30, 2015

Jim at the service desk is always very helpful. And he finds ways to get the job done and save me money.

Sean Strothmann

Dec 27, 2015

Recently purchased a used vehicle here and I have to say the entire process was pleasant every step of the way with this crew. Had a few rough experiences in the Valley before coming here so it was really a breath of fresh air. Thank you so much to the whole team for making my first truck buying experience so wonderful!

Robin Vaughn

Dec 14, 2015

I had a simple oil change on my F250 diesel. They rotate the tires and topped off the DEF in the expected time frame. I always get good service at Babbitt Ford

Gayle Pickett

Dec 10, 2015

We have always had great dealings with Babbitt's for over 25 years. We took our vehicle the the Ford Dealer in South Eastern Arizona, where they tried telling me I needed all kinds of work that was not necessary. After that experience we decided it's worth the 5+ hour drive to take our vechiles to Babbitt's because we know they are honest and trustworthy.

Louise Pavinyama

Dec 8, 2015

The wait wasn't too long. I liked that. the staff was very helpful. I will continue going there. Thank You.

Trevan Woolbright

Dec 8, 2015

not make the costumer bag for lower interest rate and not give them a 2% over what the backs are giving

Ernest Murray

Dec 1, 2015

Wilbur, the technician who performed the maintenance on my 2013 F150 did an outstanding job. He went the "extra mile" for me. He personally informed me of the status of my vehicle and even replaced worn lug nuts. He was courteous and professional. I appreciate the attention to detail. Thank you, Ernest J. Murray.

Karen

Dec 1, 2015

As always, the service department was very responsive to our problem...quickly looking at the vehicle, diagnosing the problem, and then fixing it. Jim (in service) has been especially helpful on all of our visits!

Ronald Phillips

Nov 30, 2015

Brought my C-Max in for service and it was done within an hour. Service was fast and the employees were very helpful and friendly.

Tom Shehan

Nov 30, 2015

Excellent and friendly service like I always experience at Babbitt Ford.

Roger Hailey

Nov 26, 2015

Very satisfied with the service. Was able to call and get the vehicle in next day, service was prompt and efficient.

Ted Nation

Nov 20, 2015

I have no words to offer. You did exactly as you said you would, and you did it quickly. I appreciate that.

William Unkovich

Nov 19, 2015

we purchased a used Subaru in excellent condition. Alan and Wayne were very helpful as was the staff when we picked up the vehicle. It was an easy and great experience. We are very happy with our new car.

Nicole Tell

Nov 13, 2015

I had a great experience! The staff was friendly and I didn't wait long for my service to be done. The waiting area is very comfortable. The entire service was wonderful!

Mel Miller

Nov 11, 2015

Standard service visit. Friendly staff, no hard sell. I will keep coming back!

Stephen Woolard

Nov 9, 2015

I never have any problems with the service I receive at Babbitt Ford.

Todd Michel

Nov 9, 2015

Excellent service! Jim is the best! I don't know how else to say it, but Jim explains everything to me and is very concern about how my vehicle is operation. He makes sure that my concerns are taken care of.

William Dale

Nov 6, 2015

I purchased a F-150. Service was great. Salesman George Minar was exceptional!!!

Fred Guidry

Nov 5, 2015

We had to take an out of state trip the next day and they worked my MKX into their busy schedule. We were very greatful, plus they washed my car. That was great as we were busy getting ready for the trip.

Rick Smith

Nov 5, 2015

Staff in service great, and very nice gentleman drove me to work and picked me up when service was complete.

Richard Prendergast

Nov 4, 2015

We purchased a 2015 Taurus SEL. Our sales person, Fritz was wonderful to do business with, as well as his sales manager Chuck. The business manager, (I think his name is Wayne) who walked us through the paperwork was very pleasant and professional.Just before driving away in our new car, we told Fritz, doing business with Babbitt Ford was the most pleasant car buying experience we have ever had... and that's the truth.Happy customers,Richard & Bonnie Prendergast

Colleen Snyder

Nov 3, 2015

Jim and his staff followed through and made sure my truck was ready for the winter to come thanks best service department i have ever dealt with

Marianne Keller

Nov 3, 2015

Wonderful service wonderful people. This dealership is the only place I will bring my car for service. Thanks.

Mike Lynch

Nov 3, 2015

I have had my oil changed 3 times at your facility and this was the best experience due to the shorter wait time. In the past not so good.

John Dorn

Nov 2, 2015

Service guys are generally great, particularly the service Manager Jim, not very happy with my truck and the quality of Ford parts will probably sell it this year and go back to Toyota Tundra.

James Mack

Oct 29, 2015

The quality of the service has always been excellent. The only two negatives I have to share is the expense for just about any work done at Babbitt is considerably above other certified shops and mechanics and scheduling is becoming a problem with a shop that is obviously too small for the customer base and the number of travelers needing services.

Darwin Tompkins

Oct 28, 2015

On time repairs and was told when the car would be done. offered me a ride home if needed.

Rodger Monson

Oct 25, 2015

Jim is exceptional. Friendly and helpful. He came outside when we picked up my car to be sure that the one issue we had with the back seat had been taken care.

R Perez

Oct 23, 2015

I've been working on my own vehicles since starting to drive. Years ago when young people weren't afraid to a little dirt o their hands. Now that I am getting older and getting under the truck is getting harder I had to find a shop that I could trust to do a good job. Since always owning a Ford I decided to go with the people that wrote the book on Automobiles. Babbit Ford has been around this town longer than I have. My grandfather bought his trucks from BF and when I'm ready to by a new on so will I.If they give me a good deal :)

Lorraine Goitia

Oct 22, 2015

I only had an oil change....thank you............................................................................

Paul Currivan

Oct 22, 2015

The people at the dealership have always done an excellent job on my 2004 F-150. I'll have that truck at least for another twelve years yet. Thank you.

Barbara

Oct 21, 2015

I have a 1999 Expedition. Babbitt's has always kept it in great condition! The service department has ALWAYS been friendly, efficient and professional.

Cosette Riggs

Oct 21, 2015

Everyone at the dealership treats me very nicely, Service was quick and I truly trust your mechanics and service staff with my vehicle. Staff always respectful.

Gail Dishman

Oct 16, 2015

You did the repair quickly. Thanks Thanks thanks thanks!

Ronald Phillips

Oct 16, 2015

I brought my 2013 C-Max in for some warranty work. The work was performed in a timely manner and the time promised. Staff is always friendly and helpful.

Nick

Oct 14, 2015

I purchased a 2016 F250. Fritz was very helpful in finding the truck I wanted and I didn't feel any pressure to buy. I came back the next day to test drive a different truck and purchased it. Alan, Wayne, and Fritz and the others that I met were all very friendly. They went above and beyond and stayed late to wrap thing up. This was clearly the best experience I've had at a dealership! I'll be back for the next one.Thanks Babbitt FordNick

Fred Martin

Oct 12, 2015

Jim does a hell of a job, remembered my old green focus. And your location aint bad either.

Robert Wirthlin

Oct 11, 2015

This is the second vehicle I purchased from Nick and am very happy, if and when I decide on a other Ford Nick will get my business.I normally have my wife's car serviced at Babbitt and have been very satisfied with the service there.My only complaint is that someone in your dealership provided my e-mail address to Sirius without my permission which I consider a breach of confidence and invasion of my privacy.bob,

Michael Knapp

Oct 10, 2015

Vehicle purchased was an F-150 Super Cab. Fritz was very helpful and patient to work around our schedule. There was no pressure to purchase and he was always quick with answers to questions. His questions were always probing to get a sense what we wanted and listened to what our concerns were.

Charles Kwiatkowski

Oct 9, 2015

Service for my F-250/lariat was great, work always completed with time given. Staff is always friendly & helpful! Thanks Jim & Kendra!

Joann Mickelson

Oct 5, 2015

Jim takes care of us so we never need to worry about service on our C-Max. Thank you....

Mark Mccullough

Oct 5, 2015

Experience was fine ! No problem, it was fine! No problem, it was fine !

John Miller

Sep 30, 2015

We had service done on our Explorer, and had great service.

Chris Ostgaard

Sep 28, 2015

I have been bringing my Ford Escape here since I purchased it from Babbitt Ford for all service needs. They have always been very accommodating for scheduling service and have it ready in a reasonable time for a reasonable cost. That is important to me because I travel a large distance to get my car serviced and time is a critical factor. I will continue to use and to recommend Babbitt Ford service department.

Lynn Thweatt

Sep 28, 2015

2012 KIA Soul. Purchase was easy and sales people were great. Repairs at Babbitt Collision after a rear end accident was also excellent.

Jason Chacon

Sep 24, 2015

The help from the service department was good and they did what they could. I was intending to stay and wait until my vehicle was complete but was told it would take at least half the day due to being behind from the previous day's work. It is difficult to take my vehicle in and be without it for half the day especially with my busy schedule. If service could be improved I would recommend a quick oil service section and have work completed in a more timely manner.

Tyler Parker

Sep 23, 2015

We leased a 2016 explorer. Fritz Barnard was extremely helpful and cable of answering our questions regarding the ins and outs of leasing. He made it possible and painless. I would have like to see a little more for my trade-in. But overall, it was excellent

Mike Wells

Sep 21, 2015

I used the web site to setup the service, that was a waist of time. But the service rep was very helpful and did a great job.

Frank Ogden

Sep 13, 2015

Bought an F150, sales people were very professional, especially Fritz Barnard.

Tyler Parker

Sep 12, 2015

Fritz Barnard is a knowledgeable and helpful guy. He made sure our 1st leasing experience was fantastic with ZERO hassle.

Richard Bruchman

Sep 11, 2015

I had my F-150 in for a "works" service. Everything went fine, only recommendation would be to have the techs call when the truck was ready. I had to call and it took a while to figure out if my truck was done or not. Otherwise it was great.

Valued Customer

Sep 11, 2015

I got a full service with a fuel filter change. I would have liked to have a car wash with this service.

Delio from PCS Auto

Sep 9, 2015

just tried to buy a part for a customers truck. its been a long time since ive experienced such a lackluster, unhelpful, disrespectful, disinterested and couldn't care less attitude in a parts person or any person for that matter. I should have gotten your name so you could be afforded the necessary training to do your job better and attract customers rather than drive them away. If i ever call back i really hope i dont have to deal with you.

Ronald Phillips

Sep 7, 2015

I had Babbitt replace the latch and release on my 2011 Escape because it was only working intermittently. The part was ordered and was ready for installation 2 days later. The installation was completed within 2 hours. The staff kept me informed and the car was ready earlier than promised.

Sabine Mcclinton

Sep 7, 2015

It was very helpful to get updates via phone. Great service.Thanks a lot.

Colleen Snyder

Sep 6, 2015

Excellent and efficient service2015 escape everyone from Babbitt was excellent in the process of purchasing my new vehicle

Kenneth Lorton

Sep 2, 2015

WILL HAVE TO BRING IT BACK - THE CLOCK IS NOT SET RIGHT

Steve Straub

Sep 1, 2015

Outstanding support. Jim McGrew is the best Service Adviser you could have.

Happy Jack Deb

Aug 31, 2015

We purchased a F250 Super Duty; King Ranch pick up. We were very pleased with all we came in contact with. Our sales person, Nick, listened to our must haves and found the perfect truck for us. We were given a fair trade-in; and discounted price off the MSRP. This is the third vehicle we have purchased from Babbitt in the past 6 years. We will definitely come back when we need another vehicle.

Dave

Aug 28, 2015

After scheduling a service appointment with the body shop to align the door on my new F150 the service manager took it upon himself to have some one else look at it. after waiting from the scheduled 8am scheduled time to 10:30 only to find out it was not looked at yet they decided to change a door striker which they did not have. this meant I would have to come back the next day. The door striker had nothing to do with the problem! When I talker to the advisor he went back to talk to the service manager. He came back and informed me that the service manager want to change the striker first and if that did not work then he would schedule it in the body shop. I took my truck and left never to return, unrepaired! I do not live in Flagstaff and to have to drive back and forth from out of town is no problem for them. and when you get there you can wait all day for a repair the will take less then 30 to adjust. They were "busy" in the body shop which is why on my first visit we scheduled the appointment for the middle of the week to fit there schedule! I drove to Phoenix to get it fixed.

John Sherman

Aug 28, 2015

Although the news about my F350 chassis cab was bad, the service was good and Shane let me talk to the mechanics so I thoroughly understood the issue. My only complaint is my truck is in the shop for a lot longer than I had anticipated.

Kelli Girvin

Aug 26, 2015

Fritz was very helpful. We were very busy and set-up a time that worked for us to meet.

Alan Eddy

Aug 25, 2015

Babbitt Ford has been a very good dealer with whom to do business. Our experiences have been good in regard to the purchase of our vehicle, working with the staff, and getting timely service work done efficiently. The Service Team has been very friendly and accurate in the work done and the time it takes to complete it.

Tom Eickmeyer

Aug 25, 2015

Alan, Your staff does an excellent job....every time! Jim in service is always outstanding. We also recently had one of our vehichles in for a body repair job at the Collision Center. They also did n excellent job. Jeff Ready is a real professional and I would recommend his services to anyone...I was very pleased. As always, thank you.

Derek Joe

Aug 22, 2015

This was my 1st experience with the Ford dealership at this location, Flagstaff Az. The service was fast and the people i did come in contact with were very friendly and very helpful. I especially liked the courtesy phone call to let me know my vehicle was completed.

Wayne Brezina

Aug 22, 2015

Great staff at Babbitt Ford in Flagstaff, AZ. The service department has always donean outstanding job every time I have my vehicle in.

John Paulsell

Aug 21, 2015

I am still waiting for a responce on front end issue that was talked about during service

John Doherty

Aug 19, 2015

It was very helpful and the folk were all wonderful.

Teufel-Shone

Aug 12, 2015

Staff was great accommodating my tight schedule. Shuttle was much appreciated

Steve Berry

Aug 10, 2015

A little slow as always, but good service.I would suggest that you have whoever drives the cars after service, clean the steering wheel, door handles, etc. Black grease and grime everywhere.

Valued Customer Ron Warfield Tr

Aug 10, 2015

We were not sure we were going to buy a new vehicle yet, but when we looked at the Expedition you had we made a decision to buy it. We did shop around but decided to buy local. Your team took great care of us and we are extremely happy with our new vehicle and the service we have received from Babbitt Ford. We will be back to buy our next truck.

Rodger Pettinger

Aug 4, 2015

As usual, a very pleasant having my F150 serviced at Babbitt Ford.

Marshall Losey

Aug 3, 2015

We bought a brand new 2015 Ford Explorer XLT. Dealing with Fritz Barnard was an absolute pleasure and when we are ready for our next vehicle, we will be back to see him!

James Sexton

Jul 29, 2015

Staff was very friendly and professional. Service was done in a timely manner.

Dean Ceccarelli

Jul 21, 2015

I really appreciated the effort they went through to find a vehicle similar to the one that I was interested in, but had been sold. They were friendly, helpful and gave us a good deal especially on our trade-in.

James and Maureen Cox

Jul 19, 2015

Bought a 2006 Jeep Commander. Used car staff did an excellent job, as did the finance person and the service department. Our sales person (Marcus) answered every question we had. If he did not know the answer to a question, he would meet with his supervisor and get right back to us.We have bought several automobiles over the years and Babbitt Ford has always ranked as being the best. Thank you.

Ladeana Lucero

Jul 18, 2015

The staff at Babbitt Ford was very polite and helpful. We blew a tire on the way from Phoenix to visit my kids in Flagstaff. Both my girls are at NAU. it is nice to know there is somewhere reliable and friendly that they can use for car repairs.

Linda Roddy

Jul 18, 2015

The service person who worked on my truck was just great. Thank you so much!

Richard Mihalik

Jul 14, 2015

Service staff is excellent and always courteous with customers. Wouldn't let any other service provider handle my truck's service.

Anita Martin

Jul 12, 2015

The service was great and I appreciated that someone could bring me home and then come get me when my car was ready. I also was surprise at how reasonable my bill came to.

Lori Edwards

Jul 9, 2015

Your staff are awesome. So helpful and happy. Nice transportation to and from work. Very quick. Rates excellent.

John Fourdyce

Jul 7, 2015

Brought my truck back for it's lubrication service. I arrived early, got right in. Service advisors busy, but as usual, cordial and talkative.

Charles Scovern

Jul 5, 2015

I have always been a Ford customer and this was my first experience with Babbitt Ford. I was very pleased with your salesman, Garrett Hagen. He was very helpful in my purchasing process. I would buy from him again. Babbitt will get my business next time I need a vehicle and I will recommend Babbitt Ford to all my friends and family.

Michelle Yazzie

Jul 1, 2015

oil change and brake replacement. It had to be ordered but working with time schedule was great. It helps that the service opens at 7am and open on Saturdays. Thank You

J Heath

Jun 30, 2015

Nick and others did an excellent job for me.Need I say more

Robert Sellers

Jun 30, 2015

My car was returned to me quickly, it looked great! Everyone at the facility was friendly and helpful.

William Casson

Jun 28, 2015

The vehicle we purchased is a 2015 F150 Ecoboost XLT FX4. The service was ok. The wash job and the interior cleanliness left a little to be desired. As far as staff goes: We especially appreciated the exceptional interaction we had with Nick Cashatt. He was dilligent, informative, considerate and patient with us as we prepared to order the vehicle. Upon delivery, we were helped with the signing paperwork and loan process by another gentleman (can't think of his name right now). Nick was also very helpful in going over some of the features and intracacies of our new vehicle.

Holm Family Trust

Jun 27, 2015

I appreciate the Service Dept. taking my Ford Escape in straight away to replace a worn-out left-turn indicator light, since I didn't have an appointment. And it was done promptly. Thank you.

Wendy Yazzie

Jun 26, 2015

Our experience at Babbitt Ford, was the best customer service we have come across in a long time. Everyone from our salesman to the financing specialist who worked hard at getting us a excellent interest rate. To the guy who did our contract forms. They really went over and beyond more than we expected. We definitely will be purchasing all our vehicles from Babbitt Ford in the future.since we are a Ford family. No need to go to the Valley. Prices were great also on the vehicles. K&W Yazzie, northern AZ.

Judy Babbitt

Jun 24, 2015

My van is a 1993 Aerostar, carried Boy Scouts to events, many trips to Disneyland and the West Coast, and hauled tons of stuff from one place to another. Needed another oil change, and as always, my van is pampered and cared for by the best in Flagstaff. I am always happy with the service at Jim Babbitt Ford, where I can expect to have good, efficient, quality care of my vehicle, and polite, experienced and helpful staff to make the whole process a breeze. Thanks again, Jim Babbitt Ford. Love the way you do business!

Michael Markert

Jun 19, 2015

The Babbitt team delivers as promised and on time. All work done completely.

Norbert Mccaw

Jun 19, 2015

great service on a Saturday. Had just what we needed

Michael Bradley

Jun 16, 2015

I always buy my vehicles from Babbitt Ford...always from Fritz.

Charles Kwiatkowski

Jun 12, 2015

Have 1-F250/Super Duty Lariat/Quad Cab. Service-Outstanding, Staff-Always friendly, helpful, honest. Thank you Jim McGrew, & Kendra! Always make my visits for service easy!

Gene Mansfield

Jun 12, 2015

We always enjoy doing business with Babbitt Ford/Lincoln Mercury. We are treated with respect and appreciate their honesty in business.

Kevin Derryberry

Jun 12, 2015

Jim Babbit Ford is the only place I will take my 2010 Ford Raptor for Service. Great people and they always do a great job.

Cheryl Black

Jun 11, 2015

I own a Ford Escape, very excellent durable SUV. I use Babbitt Ford for all of my vehicle service needs. Each service is given with the upmost satifying experience, every time. Thank you for all the hard work and diligent customer service you provide.

Rodger Pettinger

Jun 9, 2015

I told Jim, the service writer, that the passenger door leaked air at highway speeds. He took the time to make sure that it was fixed. I appreciate the attention that my Ford vehicles get at Babbitt Ford.

Loria Hute

Jun 7, 2015

CMAX. EVERYONE WAS VERY HELPFUL. TIM HUTE DID A GREAT JOB GETTING THE VEHICLE HERE THAT WE WANTED, AS WAS VERY KNOWLEDGABLE ON THE VEHICLE.

Noel Marquis

Jun 5, 2015

I enjoyed having coffee and reading the papers while waiting. The time went fast. The service was completed early.

Hugh Murray

Jun 4, 2015

I brought in my Ford Ranger 2006. They did the 80000 mile service. Had to replace the front brakes. Everything went well. Calls were made to keep me informed. Staff was friendly and helpful. One question - how often is the transmission oil changed and is this something kept track of by the dealership, or is it up to me?Again, thanks for the good service.

G Eddy

Jun 3, 2015

Had my 2012 F-150 serviced for my 35,000 miles service. You guys did great and a Big Thanks to Jim.

Diana Hopper

Jun 2, 2015

We have a 2009 Edge and have had all of the service work done by Babbitt Ford in Flagstaff, AZ. The service staff are very polite and helpful. We usually wait for the service to be completed, which takes about an hour unless we are having something major being done. They have coffee and water in the waiting room along with comfortable chairs if you want to sit and read while you wait. Kendra is always friendly, happy and very professional. Service is excellent and we highly recommend Babbitt Ford to our friends. All of our cars, for MANY years have been purchased through Babbitt's. That must tell you something! We are happy with them!

annmarie craig

Jun 1, 2015

i always get the best experiance at babitt ford staff is always warm and courteous.

Linda Turco

Jun 1, 2015

2007 Fusion.Excellent as always and Jim is very helpful with any questions I have.

Virgil buffalo

May 31, 2015

Oil change and fixed a leak and rowtayt my tyurs..

Shad Winans

May 27, 2015

I was having sensor issues with my Ford F-150. They got my truck in and back to me the same day. Thank you.

Billy Martin

May 22, 2015

I appreciate not being pressured by the staff, sales and financial, at Babbitt's Ford. I especially appreciate Nick who has always been extremely helpful, even beyond what would be expected.

Will Gibbons

May 21, 2015

I was able to schedule routine service within days of calling. While there, everything processed quickly. While waiting in the showroom/waiting area, I used the provided work space for work related tasks. The service was completed quite quickly. The staff were polite and personable.

Anonymous

May 15, 2015

Only issue was I called the service department and asked for an update on my vehicle. The gentleman who answered stated the adviser who was handling my vehicle was not in at the moment. I stated I just wanted an update on when/if the vehicle would be available for pick-up that day. He then stated that he could/would not be able to give me an update as each adviser handles only their customers.I would think any adviser would be able to say yes it will be ready or, no it will not. He could then take a message for a call back by the original adviser.

Gordon Torry

May 15, 2015

I had my 2014 escape oil changed. The staff in the service department was very understanding and efficient. I will bring my car in for an oil change again.

Steve Pena

May 15, 2015

Jim is the best service manager ever,kept me informed of repair and costs

Valued Customer

May 15, 2015

Recently, my Mercury was serviced for a LOF. The job was done on time and no other work was performed. I got exactly what I asked to be done. Thanks!!

John Sherman

May 14, 2015

I've had my F350 camper conversion in numerous times for routine service and Babbitt has always done a good job plus you get a free oil change after getting several (3?). Only downside is they don't have ability to do tire rotations on duellies.

Annette Hemstreet

May 13, 2015

The service dept staff is always very helpful. I mentioned they try to get my vehicle serviced by a certain time because I had an appt, they did.

Horse Lover

May 11, 2015

My friend and I were on our way to Santa Fe, NM with a load of horses pulled by my 2009 350 Ford dually. We started having severe trouble on Flagstaff mountain. It was closer to Flagstaff than back to Phoenix. We limped into your dealership early on Wed May 6. The woman in service asked Jon the mechanic to take a look just to see if it was safe to continue because you were jam packed. It took him less than 5 minutes to diagnose the problem and said it was not safe to go on. He said he could fix it pretty quickly. You had the part so start to finish we were there about an hour! A huge grateful thank you to your wonderful service staff especially Jon!! Thank you for caring enough to help 2 out of town women!!! I can only remember Jon's name but the woman and the really tall gentleman were extremely kind!!! Flagstaff is lucky to have such a great Ford Team!

Michael Johnson

May 7, 2015

Everything repaired correctly and in a timely manor.

Dwight Kadar

May 5, 2015

Service was done in a timely, efficient manner as promised.

Roial Armstrong

May 5, 2015

Since I first purchased this vehicle at BABBITT FORD in 2004, I have relied on BABBITT FORD's service department and personnel to maintain the vehicle's high level of performance and dependability. Due to the continued partnership, I am confident that this vehicle will continue to get me to my destination(s) and back annually.

Valued Customer Conn Pest Contr

May 5, 2015

This purchase was made very easy by your friendly sales people, managers and staff. I purchase a 2015 Ford Expedition. They track down the one I wanted. Love it.

Sandra Wood

May 4, 2015

Everything went fine, and very quickly. Thank you!`

Cheryl Lamaster

May 3, 2015

We have a Ford Escape. So far, the experience has been very good.

Stacey Stowe

May 1, 2015

Technition let me know that I had a hole in my window washer resivoir & it couldn't be filled (I already knew but had forgotten to mention). He gave me pricing to repair, but not pressure. Very pleasant experience.

J. Haire

Apr 30, 2015

Your staff is always so friendly and helpful. I usually work with Jerry in the service department but this time worked with Jim. He was informative and helped save me money by letting me know there was no need to have my breaks changed out yet. Thanks!

Andrew Carricato

Apr 29, 2015

love you guys allways good experiance want to buy a car from you

Nance Pomerene

Apr 29, 2015

The staff was very helpful and called to let me know they had the parts available to do the tech service repair, and wanted to see if it was alright to keep my car overnight to do the repairs. The transmission worked great after that, and I got my car back by mid-morning. I will definitely continue to use Babbitt Ford for servicing on my Fiesta.

Ury Landers

Apr 24, 2015

Everyone was very courteous and professional and made my visit a very enjoyable experience.

Kay Jeffries

Apr 23, 2015

Everything was great. Nice facilities. Great staff.

Paul Shankland

Apr 21, 2015

laid back - I hate pressure sales and this DID NOT happen! The owner was happy to also talk directly with us. I feel like I could bring any issue up with him if I had to. His salesman Nick also did a great job. The process was quick and appreciated our buying locally in our town vice seeking purchase options in large cities like Phoenix to our south.

Sue Williams

Apr 21, 2015

Pleasant and efficient staff. They finished the service (new brakes) on time and even washed the dead bugs off the front of the car and the windshield for me. A nice touch. My only issue is that the occasional low squeal in the brakes is still there.

Tanner Callan

Apr 21, 2015

I had my 2007 Ford Expedition serviced. Everything was great. I was even given $10 off with out me expecting it which was nice. I also asked to have my TPMS checked out because even me keeping air pressure in the tires right the light would come on. I never received any word on what they did or looked at on it and there was nothing on the invoice either. But I guess it was air pressure issue that was taken care of during the service because the light hasn't come on since. So all is good.

John King

Apr 18, 2015

I am from out of state and needed my Sable serviced. The service writer (Brian I think) was friendly and efficient. The service was completed as promised. All in all a good experience.

Maxine O.

Apr 18, 2015

I had a wonderful experience. The staff saw to it that I left with a brand new vehicle, which I had no idea was even possible.

James Cox

Apr 17, 2015

We were treated in a very courteous and professional way by your sales staff and your finance department. It was truly a pleasure to work with your dealership.We purchased a 2013 Ford Focus.Jim and Maureen Cox

Joey Best

Apr 16, 2015

Every one of the staff members were extremely helpful and friendly. They made the experience very easy. The complimentary shuttle and driver to the mall was a great plus. We didn't have to sit in the waiting room for hours.

Shannon Cochran

Apr 16, 2015

I was rear-ended at a stoplight and they were so helpful to me with the process that I should take to get things started. They took care of the parts and even helped me call the insurance company to make a claim. Once my car was in the shop, they made sure I received a part that was good quality. Very lucky to have this place in Flagstaff!

Gary Smith

Apr 15, 2015

The Service Writer Jim is great and had my car completed as promised and on time.

Hugh Murray

Apr 15, 2015

Great service, friendly staff, great job. I go here because I know I'll get great service

Christine Benally

Apr 14, 2015

It was passing thru towm. You know me. Needed routine maintenance. I live 190 miles away in remote location. You accommodated me on a busy day. Much appreciated

Tom Cobb

Apr 13, 2015

We came to your collision centre because we had an incident while on our way to Sedona. We're from Canada and wanted the repair done as quickly as possible (driver's side window & exterior mirror had been smashed). Jeff Ready was amazing and got us the parts the next day. Your staff went above & beyond to take care of us at a very stressful time. We can't thank you enough for our wonderful service and compassion. Tom & Lynda Cobb

Charles Kwiatkowski

Apr 7, 2015

Work completed on my F-250 done in a reasonable amount of time, contact with my service rep. /Jim McGrew was fair & honest. Both Jim & Kendra are always a pleasure to work with.

Jill Larson

Apr 3, 2015

I always have a great experience with Babbitt Ford Service. One great benefit for me is the shuttle service.

Sherry Ua

Apr 2, 2015

Great customer service. Friendly staff and always friendly.

Daniel Rimmelzwaan

Apr 1, 2015

I purchased a Mustang convertible from Fritz Barnard, and he was very helpful to get that ordered correctly. The delivery took a little longer than expected (9 weeks instead of 6-8), and I was disappointed with that, but that's not on Fritz or anyone else at Babbit. When I took delivery of my new car, Fritz took me to the service department, and everyone was very friendly and genuinely happy for me, and I feel like they will take good care of me when I need service. Not only was buying the new car a positive experience, they also gave me a very good price on my trade-in. Out of all of my car purchases, this one ranks in my top 3 for sure.

Eve Kalliokoski

Apr 1, 2015

We brought our 7 month old Ford Focus (purchased at Babbitt) in to the service department for a problem with the Blue Tooth connection. I was urged to use this feature when we bought the car so I was baffled by the sudden non connection of the car system. Jerry in the service department, was our advisor and took the car in for a determination of problem. After being at the car there a day we were notified that we could pick it up and a part was ordered. When the part came in I brought the car back for work and the A/C-Heater fas had quit working when part was put in. More waiting and this time I got a loaner car while they figured out the problem. All was finally resolved and I got the car back in great working order. But frustrating for the long process fixing this problem.

Karen Polder

Apr 1, 2015

Great experience overall. Fritz Barnard was great, helpful staff. I liked the fact that there was no pressure during the process.

Kenneth Caniglia

Apr 1, 2015

Only issue we noticed after getting back home; found engine oil spattered on right front fender/hood area.

Wendy Richard

Apr 1, 2015

My first time for Babbitt Ford to perform the works on my car. I had a good experience. will be back again when my car needs service.

Richard Mihalik

Mar 31, 2015

Great customer service and mechanical work. Always friendly and on time.

Ronald Phillips

Mar 31, 2015

The service to my Escape was completed in the time frame that was promised.

Todd Michel

Mar 30, 2015

Excellent service all around. Great staff, Great product!

Valued Customer Hallum Incorpor

Mar 30, 2015

Marcus was very easy to work with and very professional.

Cynthia Penrod

Mar 27, 2015

bought a 2015 ford escape titanium,great car liked the salesman Marcus

Dick Arentz

Mar 26, 2015

I have been customer for almost 30 years. Excellent service. I was glad to see Jerry (Gerry?) join your team.Dick Arentz

George Troxel

Mar 26, 2015

Very friendly and efficient folks to work with. Repair on my car was excellent and done on schedule explained when I dropped the car off

Barbara

Mar 25, 2015

I consistently take my Expedition to Babbitt Ford. Friendly and professional staff, and they don't try to sell you needless repairs. The service and repairs they have performed have always solved the problem.

Barbara Wofford

Mar 25, 2015

this was a warranty job and we had to reschedule from one day to another. still got done within the time allotted and the car was clean when returned

Marsha Helton

Mar 25, 2015

Good quote and great timing. Our car was returned early and with minimal effort on our part. The repair job was excellant.

Sharon Currie

Mar 25, 2015

I was traveling through Flagstaff and had trouble with my vehicle. The service department was very helpful and they seemed to care about my situation, which is something I have never seen from a car dealership before! I have told family and friends about my experience, and would definitely recommend this dealership to anyone within reasonable driving distance. Thank you

Colleen Snyder

Mar 24, 2015

As Always Great service from the Babbitt Staff,thank you

Glenn Hoge

Mar 23, 2015

Jim, the service rep., told me when my vehicle would be ready and it was ready exactly when he said.

Jill Koelling

Mar 18, 2015

I used your collision repair service and they were excellent. Jeff and Cam treated me with great care and professionalism. I really appreciated it!

Kathryn Cunningham

Mar 13, 2015

I didn't know Babbitt Ford had a service that would take me home for the day while my truck was worked on and then bring me back. And the gentleman who drove me was an excellent driver and knows Flagstaff very well. In addition, the repairs were done within one day and have made a real difference in how the truck drives. Thank you for all you do, Babbitt Ford!

Denis Kirkley

Mar 11, 2015

The service completed on our 1998 Explorer was done in a timely manner. Jim at the service desk was very helpful and communicative during the servicing.

Joseph Padilla

Mar 11, 2015

I purchased a 2014 Firsta and have been back in for service 2 times and it's always been great .

Kathleen Fitzsimmons

Mar 11, 2015

It was wonderful. They found time to change my oil if I left my car. I actually had a gift certificate given to the Masons. Thank you so much for supporting them!

Walter Johnson

Mar 11, 2015

2014 Edge, always a pleasure visiting or buying at Babbitt Ford, which i have been doing since 1967. Terry, Bailey and Nick were well qualified and very helpful. So was Mr. Chan.

Kristin Haskins

Mar 10, 2015

Good job, I enjoyed the experience and love my F-150!

Dave Johnson

Mar 9, 2015

timely work, excellent service, great people to work with!

Robert Klein

Mar 9, 2015

The repair work was satisfactory and the cost reasonable.

Alan Cartwright

Mar 4, 2015

They did what i requested for the routine maintenance of my two Ford vehicles. Thanks.

Diana Anderson

Mar 3, 2015

Great Service from the body shop! Did what they said they would do, went above and beyond! Very prompt repairs. I highly recommend them!

Blair Terry

Mar 2, 2015

We purchased a 2015 Explorer. We felt you were very fair with us. We had done research previous and found that you were right on with your trade-in values. We also appreciated the discount that we received on the purchase price. Fritz Barnard was excellent to us and went the extra mile to get us what we wanted. Your finance person (don't remember his name) was good also. We have already been spreading the word for your dealership and also for Fritz. Thank you for taking such good care of us. We will definitely be back when we are in the market again.

rachiahava

Mar 2, 2015

I purchased a used Nissan Rogue, and had a wonderful experience. The dealers were courteous and joked often, which put me at ease (without being duped). They were patient as I worked through paperwork and loan issues, and when everything finally came through there were smiles all around.

Renee Begay

Mar 2, 2015

I was impressed with the salesman Nick.. He got me the lowest price possible on my new car, and actually brought it to me in Page!! I'm impressed

Tadd Ragan

Mar 1, 2015

It was great to work with two local businesses. The X-plan is a great way to work together. We really appreciated everyone staying pass 6 to finish our sale. There was a website problem when we were setting up our sync account. It would have been nice to get help with that the next day.

Michael Johnson

Feb 28, 2015

As always it is enjoyable to work with a home town dealer rather than a large chain of Ford stores. They treat you like a member of the family.

Molly Boyle

Feb 27, 2015

Jerry was very helpful and explained everything to us very well

Richard Baird

Feb 27, 2015

I didn't buy a vehicle from you. I needed to find out why my truck was leaking oil. It turned out to be a rear seal which I was hoping it wasn't. But your mechanic did find some other damage which I didn't have a clue there was. And I appreciate being notified that my CV joint has failed and my rear breaks are gone, and that my brakes are working on the fronts only.

Jose Canizales/Julia Canizales

Feb 26, 2015

Very employ the best ~~ cordial and friendly staff/employees I enjoy doing business with Babbitt Ford, great work ethics, honest and friendly. You take my vehicle for maintenance and always have it the work finished before the time you commit to. Couldn't ask for more.

Valued Customer Whiting

Feb 26, 2015

What was in the books as about a 6 hour Routine Maintenance and Warrantee came in at under 3 hours. And the routine maintenance was less in dollars than my local shop.

Rick Ruess

Feb 25, 2015

Jim, my service advisor is great. I know that I can get good advise regarding the maintenance for my vehicle.

E. Rucker

Feb 24, 2015

Purchased a Lincoln MKC, Our salesman Fritz Barnard was very helpful and informative, also we want to thank Alan Chan, the owner of Babbitt Ford for all his help with our purchase.

Valued Customer Vanlandingham

Feb 23, 2015

Excellent service all the way around. Jim seems to go out of his way to take care of his customers.

Dean Benforado

Feb 21, 2015

I own an 2004 F-150 pickup truck. I think it is probably the most popular truck that Ford makes. I was surprised that when my alternator went out that the service department would have to order the part and did not have one in stock. Because of the delay I was forced to get a rental car for a day. My vehicle was towed in on a Friday morning and was to scheduled to be done Monday morning hen the part was received. Having not heard form the dealer that morning I called around noon and was told the part had not arrived yet. After further research from the service department I was informed later that the part had arrived but that they had been sent the incorrect pulley that goes along with the new alternator. The correct pulley would not be received until Tuesday morning. This forced me to have to rent a car for another days. once the correct part was received the vehicle was repaired fairly quickly. My disappointment was in having to spend the additional money for a rental car that I should not have had to spend if the part was in stock in the first place or at the very least correct when it was ordered.

Jerred Ashley

Feb 20, 2015

Staff was very helpful they answered all of my questions and were very considerate of my needs.

Lori Gray

Feb 20, 2015

I really liked working with your new Service Writer - Chris. He was very knowledgeable and took the time to talk to me about my vehicle. He even walked out with me to inspect my tires when I asked for his opinion on the wear.

Teresa Mcclure

Feb 20, 2015

Everyone from Chris, my service advisor, to the lady who rang me up, were courteous and friendly. The only thing that would have been better, would be the availability of wifi.

Terre Reinhardt

Feb 20, 2015

been a very long time customer always treated with respect

Valued Customer Marilyn M Peter

Feb 20, 2015

Service at Babbitt Ford is always accomplished by pleasant, efficient and knowledgeable employees. As a person living alone, I really appreciate the offer of shuttle service for longer repair projects. I know I can count on you!

Karen Polder

Feb 19, 2015

Fritz is awesome. I love my 2014 Ford Escape. Ron in finance was nice personable. I would not go anywhere else.

Mary Monday

Feb 19, 2015

The service and staff are all great, They always go above and beyond to care for me and my car.Mary Monday

Carl Jeffers

Feb 18, 2015

Body shop went over & beyond with excellent work & Service.

Derek Swire

Feb 18, 2015

I have a 2014 Ford Fusion Hybrid. It was time for mileage required maintenance service. An appointment was made easily, and I received a nice welcome upon arrival. I was told that the car would be ready at a certain time, and it was ready on time. Everything seemed to be done correctly. This was routine maintenance, and I had no issues that needed fixing, so it is hard to tell. Everything works fine at the moment except that when I use voice to request a climate change, the system always hears an 80 degree temperature instead of what I asked for. The second try always gets heard correctly. However, I didn't ask that this problem be corrected at that service.

Cheryl Black

Feb 17, 2015

It's always a pleasure to have my vehicle serviced by Babbitt Ford. I leave with the confidence that my vehicle has been serviced by a great team.Thank you, Cheryl R Black

Mike Di Muria

Feb 17, 2015

Vehicle ready on time and pricing seemed fair. I will bring my vehicle in again for service.

Matthew R.

Feb 14, 2015

This was by far the friendliest customer service I have ever experienced at any Ford dealer or mechanic. I felt like they genuinely wanted to help me and make sure I was ready to drive, and not just for the money. I will definitely consider just going to Babbitt next time I need my truck looked at.

Valued Customer

Feb 13, 2015

I was in for a lof and rotate the tires. The work was done in the promised time and when I went to pay the bill I was informed this one was " on the house ". When you get the precise job done in the allotted time and then it's free, you can't improve on the service.

Cosette Riggs

Feb 11, 2015

The staff always treats me like an old friend. Courteous and totally professional. I feel safe driving my car because BAbbitt Ford takes care of it.

Debra Bradley

Feb 11, 2015

Everything went great, as always. Fast service, very nice guys that explain things to you.

Gary Mcdonald

Feb 11, 2015

Did not purchase a car, we had repair work done and it was done on time and very well done. The gentleman who was our service agent was very good.

Kris and Joy Dalmolin

Feb 11, 2015

We purchased a 2013 C-Max and love the car. We worked directly with Fritz Barnard and he was great. We showed up late to our appointment but he was very relaxed and laid back. He listened to what we wanted, presented several options and there was absolutely no pressure. We decided to think about the choices given to us and Fritz provided numbers for all options for us to take home. Never had a dealership done that before. We got home and decided to buy the car, texted Fritz and he said to come down, even though they were closing in about 30 minutes. He had already started the process and it was extremely simple. This was one of the best car buying experiences we have had and we have had a lot. I would highly recommend Fritz and Babbitt Ford if purchasing a new vehicle.

Dwight Kadar

Feb 10, 2015

Jerry and Chris in the service department got my wife's 2004 Thunderbird fixed as promised and provided a loaner car.

Connie Folsom

Feb 9, 2015

All those I encountered at Babbitt's were friendly, professional and helpful. Jeff, your service tech, was able to quickly and efficiently give me a quote for the cost to repair my vehicle. The work was completed earlier than I expected and the quality of workmanship was excellent. I will highly recommend Babbitt's to others who need collision repair.

Richard Mihalik

Feb 7, 2015

Service rep Jim was excellent. Very professional and sensitive to my needs and concerns.

Happy Jack

Feb 6, 2015

Staff was helpful in explaining the functions of the dash computerized features. The service was performed as promised. The vehicle was ready and waiting when we returned to the dealership.

Michael Anderson

Feb 5, 2015

I have always had great service at Babbitt Ford and this was no exception. The only thing is when I got home that day I had a recall nottice for the vehicle. When I checked to see if they had made the repair they stated they missed it. This was unfortunate in that I now had to schedule a return trip.

Ronald Phillips

Feb 5, 2015

I have Babbitt Ford service both of my Ford vehicles because they provide excellent service and the service department always keeps us informed and always complete the service in a timely manner.

Theodore Lewis

Feb 5, 2015

Quick service. Got the job done. Close to home. Friendly

Linda Twidwell

Feb 4, 2015

Love the C-Max Hybrid! Service now and thru past ownership of my Edge was great - 1 1/2 hrs at the most for an oil change/tire rotation. Staff further checked out the reception of phone calls within the C-Max......callers reported to me that it sounded like I was in a tunnel......everything checked out OK according to Babbitt Staff.

Donald Kelsey

Feb 3, 2015

Very pleased with the purchase of two batteries for my 2006 F-250 Super Duty Power Stroke. Was expecting to pay much more for the replacement of the batteries. They were under warranty. Again, I was very pleased.Don Kelsey

David Robertson

Jan 29, 2015

service was great., very friendly, quick in and out with suggestions for future.

Linda Turco

Jan 29, 2015

The visit was grate as always.Had to get some parts from the parts dept.and they were very helpful

Suzy Wetzel

Jan 27, 2015

Service was good. Don't like that I smell burning oil after an oil change. To me, that means oil was spilled on engine......

John Fourdyce

Jan 26, 2015

Recently I relocated to the Flagstaff area for my career. When I called to schedule my oil change and tire rotation, the service department was very courteous and was able to get me in for my service the next afternoon. When I arrived, I was greeted courteously and they got my vehicle in on schedule. Very courteous service department and parts staff. I will be back.

Mike Hicks

Jan 26, 2015

The service staff was very knowledgeable and recommended some additional repairs- which I did.

Tera Brooks

Jan 26, 2015

They did a great job. There were recalls on my car that I had no idea about and they helped me get everything set up. The guy I talked to was so funny and relatable, id go back just to talk to him. Thank you!

Leonard Scott

Jan 22, 2015

The staff and service I received was outstanding. My 2012 Toyota Corolla was was fixed in a timely manner and Jeff kept me informed of the progress.Thanks for getting my car fixed and looking like new again.Yours Truly,Leonard Scott

Unionman

Jan 22, 2015

Babbitt Ford always does a commendable job servicing my Ford Edge and meeting my personal needs.Thanks!

Pamela Olsen

Jan 21, 2015

Everyone was very friendly and professional. No hassle type of service as well.Thanks!

F Brian Kolb

Jan 19, 2015

I purchased a 2014 Ford F-150 Platinum as my retirement truck It looks great and the deal was very good. A great sales person and followup. Would recommend them to my friends and family.

Sabine Mcclinton

Jan 19, 2015

The service was great like usual. Thank you for the shuttle service.

Robert Norton

Jan 17, 2015

Friendly personnel providing excellent service. Thank you.

Charles Kwiatkowski

Jan 14, 2015

F-250 Lariat-Super Duty. Service is ALWAYS GREAT, regardless of the repair or maintenance. Our service rep./Jim McGrew is always helpful, friendly, knowledgeable , & trustworthy. The staff is always friendly, Kudos to Kendra who is always a real pleasure to talk with. Thank you Babbitt Ford!

Chelsea Tamietti

Jan 14, 2015

I was very satisfied with my experience. Everyone was very helpful and caring and I am very happy with my purchase.

Edith Remy

Jan 14, 2015

Agent over the phone was accommodating, phone skills are excellent, front desk welcoming and my escape is taken cared off. Thanks

Gene avid hunter

Jan 14, 2015

We had some issues with our 2011 Ford F150. Your staff took care of the problem and we discussed how we were getting it serviced. We decided to have you do the oil change service and were impressed with how thorough the job was done and at a very fair price. We will return.

Dave Auble

Jan 13, 2015

Excellent!......................................................................................................................

Josh Perks

Jan 13, 2015

We were in a rush to get out of town and our service was taken care of quickly with no issues. On time and cost a whole lot less then I thought. We will return as needed for service. Thank you.

Mariano Fiandaca

Jan 13, 2015

The service was great. I had a $10.00 credit and a free oil change for my 5K service on my Taurus. It was an easy transaction and they had the car ready when they said they would.

Sherry Ua

Jan 13, 2015

The staff was friendly and was able to get my vehicle in before my appointment time.

YL

Jan 13, 2015

Excellent service. Was taken to my place of work right when I dropped my truck off

Alan Douglas

Jan 12, 2015

Service writer was very efficient and on the ball. Truck was ready before promised time.

Paul Holdhusen

Jan 12, 2015

I have a Ford f150, and the staff has been helpful in fixing the problem.

Robert F. Daniels

Jan 12, 2015

My failed Ford battery was replaced in a timely fashion at no expense to me.

Michelle Mills

Jan 10, 2015

Jim in the service department was very helpful and nice. always have good experiences with him and when I have brought my car into ford. I have an old car that's starting to need repairs and I trust Jim with his recommendations and trust that he's honest and not going to tell me to do things I don't need at the time.

Jerry Smiley

Jan 9, 2015

Superior service. Jerry & Ellis. Couldn't have been better.

Kathleen Barton and Tyler Barton

Jan 9, 2015

Fritz was a nice, approachable sales associate. The pushing for an extended warranty was excessive and a turn off

Cheryl Peters

Jan 7, 2015

We received excellent and professional, friendly service as always. Service on our truck did not take too long and what we needed to do for our vehicle was explained very well. I love to wait in the lobby with cocoa and coffee. Keep up the good work and we will be bringing our vehicles to you for service. Thank You!

Teufel-shone Valued Customer

Jan 7, 2015

Your service depart always fits me in. I have a crazy travel schedule so I appreciate their being able to accommodate me when I get to town.

Valued Customer Shephard-Wesnitzer, Inc.

Jan 7, 2015

Fritz Barnard helped us get through the purchase process quickly and without sitting in the dealership while all the paperwork was completed. Thanks, Fritz

Sandra Wood

Jan 6, 2015

Service was done quickly, very nice service people, shuttle driver remembered where I worked from the last time I was there. Very nice.

Sulojana Blows

Jan 6, 2015

Had an oil change done. Service was timely and courteous.

Diane Carolus

Jan 4, 2015

Babbit Ford Collision did an excellent job on my car repair. I am very pleased with their Customer Service! That's why I keep going back. John was very knowledgible and helpful with keeping me informed as the estimates and his communication with my Insurance Company. He assured me that he did not want me to pick up the car until he knew that it was repaired correctly when completed.

Edison Boone

Jan 1, 2015

I did like the service and completly satisfied, wouldnt mind recommending to anyone or family.

Judy Givens

Jan 1, 2015

I always brought my Ford in for service before, but decided to try them when I recently needed tires for my Toyota Matrix. WONDERFUL service, GREAT deal, EXCELLENT service department. I will keep coming back in the future!!!

Marianne Keller

Dec 31, 2014

Very happy with the dealership. I have been bringing my Lincoln in for service there since 2007.

Richard Mihalik

Dec 31, 2014

The service staff is terrific. I'm always treated great and my vehicle is well serviced. Thank you everyone and Happy New Year

Brenden

Dec 29, 2014

I was helped quickly as a walk in customer. I wad happy with the assistance for an oil change.

Jane Emberty

Dec 27, 2014

Communication was great and they took me home and picked me up once the repairs were complete. Met my expectations.

Armando Marshall

Dec 22, 2014

I have always been satisfied with all services by staff.ThanksArmando

Mike Lynch

Dec 22, 2014

I had an appointment time and your staff seemed a bit behind that day but I really wasn't in any hurry

annmarie craig

Dec 21, 2014

i am always satisfied with the service dept at babbit ford

Tom Eickmeyer

Dec 21, 2014

Alan, Jim and the rest of your service staff alway do an outstanding job! Thank you.

Brian Mcgrew

Dec 20, 2014

We have been customers for over six years. We have mostly positive experiences with Babbitt Ford.

Christine Knorr

Dec 20, 2014

Chris, the service advisor assisting me, went above and beyond to help me. The technician found that my serpentine belt was fraying but there was not one in stock. I needed to leave the next morning, in my truck, for a 2 week trip. Chris helped track down the belt in town, then a kind technician stayed after hours to install it. Thanks to the team at Babbitt Ford my trip proceeded without delay.

Gary Smith

Dec 20, 2014

Service Writer Jim was great and explained the service needed on my 2013 F-150 and was complete when promised.

Dwight Kadar

Dec 19, 2014

Chris Overly, my service writer was extremely helpful and knowledgeable. The service department was able to handle both my wife's 2004 Thunderbird and my 2006 Lincoln Mark LT in the same day. This is very helpful as we live in Sedona and must drive more than 50 miles.

Jim Churko

Dec 19, 2014

The service was great. Since 2002 we have purchased 3 new vehicles from your dealership and have always had them serviced and/or repaired there. The sales and service employees have always been extremely helpful, honest and friendly, going out of their way to make our visits a pleasant experience. We reside only a couple of miles from the Ford dealership in Cottonwood but would rather travel 35 miles each way to Babbitt Ford due to negative experiences at the OTHER PLACE.

JW

Dec 19, 2014

GreatGreatGreatGreatGreatGreatGreatGreatGreatGreat

Lillian Osthoff

Dec 19, 2014

In and out on time and advised of any issues. Used shuttle service.

Ronald Phillips

Dec 19, 2014

My 2013 C-Max hybrid was serviced for a recall item. The service was completed ahead of the time promised. Made me extremely happy.

Valued Customer

Dec 19, 2014

I always take my F-150 here to be serviced. The last time I brought it in (routine oil change with the works package that includes a multi-point inspection) I knew there was something wrong in the steering system, but I didn't mention it to the service department. When I came in to pick up my truck the service tech informed me that during inspection, he had discovered that the ball joints were worn out and needed to be replaced. I scheduled an appointment then and there for the following week, dropped it off the night before, got a call early the next afternoon to pick it up. Smooth process.

Frederick Kolb

Dec 18, 2014

Quick service, friendly serviced people, keep up the great work.

Inez Garcia

Dec 18, 2014

Staff very helpful. answered my questions in great detail.

Rosemary M

Dec 18, 2014

I am at this time happy with the service, speed, and especially with Jerry's help with my repair.I will see how well the work holds up in the next few months

Bronwyn Floyd

Dec 17, 2014

Everyone was super friendly and professional, the receptionist even gave me a ride back to work in her own personal vehicle. You guys took care of everything, I didn't have to call between insurance and Ford and everything worked out seamlessly. When I first got my vehicle back there was an issue with the heater not working and the fan being loud, I went back the next day and everyone was super friendly and took care of it right away. The car is now running just fine!! I had a very good experience and would recommend your service to others!! Sincerly,Bronwyn Floyd

John Lovely

Dec 15, 2014

Service desk accomodated me for a periodic service. They had the vehicle ready in a short time. Maybe they are trying to make ammends, knowing I was unhappy that I had to pay extra labor for what I consider a mistake by one technitian on my last repairs. If I had broken the bolts, I would have figured I just cost myself the extra time to correct my goofs.

Valued Customer Schwartz

Dec 15, 2014

The only issue we had was scheduling the shuttle service. We know the routine better now so we should be able to avoid that in the future. Otherwise, great service!

Inez Garcia

Dec 12, 2014

Great buying experience , for a 94 year old woman who gets around slowly the people at Babbitt Ford made me feel at home.

Muriel Edwards

Dec 12, 2014

I have been taking my Ford SUV and my Jeep to Babbitt Ford for 10 years plus and I have had a very good experience with the service department. They always tell me what problems I am going to have and how much the cost will be. I have always been pleased with the Service Department. The facility is always clean.

Deanna L Toenjes

Dec 8, 2014

We purchased a white Cmax.I really liked Fritz approach he was right $300.00 of my payment I am saving in gas, the other salesmen not so much,we did pay a little more than I wanted, but was willing to, to avoid going to phoenix and dealing with a unknown dealership or online.

Holm Family Trust

Dec 8, 2014

Service managers and cashier are always friendly and helpful. I have a 2010 Ford Escape, which has had it's share of flat tires, rattles and door problems which have warranted some extra maintenance, usually performed in a timely manner.

Leora Harsh

Dec 5, 2014

I don't like to sound "gushy" but everything mostly was great. ...except...the wiper fluid level was marked ok when in actuality it was empty. I was nervous when I got home thinking it had a leak because of the mark "ok"but when my grand daughter filled the reservoir it registered and the light went out. Jim was ,once again, great...called me and was very helpful.

Sammy Sedillo

Dec 5, 2014

Very professional and knowledgeable and above all very honest. The service advisor was very friendly and helpful and the service was about an hour. Keep up the good work guys n gals !!!! I'll be back for service and to buy my next f-150 from Steve weatherby !! I purchased my 2013 f-150 this past February

Barbara Poley

Dec 3, 2014

It was the best experience we have had so far. We were looking for a reasonably priced truck for my husband who hasn't had a new truck in more than 20 years. We feel we had the time alone to look at the new inventory before looking at used trucks where we met Fritz the sales consultant. We felt he knew how to approach native people without the hard sell approach. He helped us find a used and new vehicle to test drive and in our price range. We were not pressured to buy immediately but left to think about our possibilities. We went back almost 2 weeks later and found the 2013 F 150 was still there and asked for Fritz who tended to us again. We went to Babbitt Ford because I was acquainted with the original family owners and like to buy locally. When we got to finance we appreciated how the staff walked us thru the warranty options and really listened to what we wanted and helped us reach the best option thru discussion and explanation. I only have one suggestion to recommend which is that smoking have a designated location and staff be educated about 2nd hand smoke and how this affects people like me who has bad allergies. Askwali (thank you).

Patricia

Dec 2, 2014

Everyone is so nice at Babbitt Ford. The waiting area is very comfortable. I always feel welcome. They take of our car as if it was their car.

Robert F. Daniels, SE

Dec 2, 2014

Once again the Babbitt Ford team has been exemplary in tending to my automotive needs.

Annette Hemstreet

Nov 30, 2014

Staff were very polite and helpful. Service on my 2014 expedition was done quickly.

Amelia Yellowhair

Nov 28, 2014

The service was quicker than I expected. no other comments I can think of....

Noel Marquis

Nov 27, 2014

The service was excellent. I was out in timely fashion. One of the service technicians helped me with a question I asked about the operation of the heater.

Steven Vanlandingham

Nov 27, 2014

As always your friendly staff took excellent care of us and our vehicle.

Jami Brown

Nov 26, 2014

I was able to get my Explorer in for service very quickly. It was done before the time they said. Easy.

Michelle Mills

Nov 26, 2014

I really appreciate them squeezing me since I didn't have an appointment and I was way past due for an oil change. I drive a lot out of town and was grateful that the guy after ward told me what all he did and what he saw that will need to be fixed later on.

John Miller

Nov 22, 2014

From start to finish, we had a very good visit to the service area.

Albert Silas

Nov 20, 2014

2013 F250 . Sales person was great. Should've got a Lariat for a smoother ride.

Steve Pena

Nov 19, 2014

Service dept got me in fast. Great service! Pricing was good,Babbitt Ford has always taken care of me

Natasha Redhair

Nov 18, 2014

Felt very welcomed by the staff. Having purchased now my 5th vehicles thru Babbitts, I was greeted at the door by the finance manager, sales manager, and Nick the sales rep. I had a good over all experience with the purchase of my 2015 Ford Explore. Very greatful for the treatment I recieved and the knowledge the staff had on questions that were asked. Thank you to the wonderful staff.

Cheryl Peters

Nov 17, 2014

I have always trusted the service that I get from you and never try to sell me anything that I do not need and have been up front with me of what my needs are. Once I leave from there, I feel confident that my truck is in running order and when I was told that I was set for winter, I was relieved. The employees there have always been friendly and greet you and very professional. I will continue on bringing my vehicle there for service. Love the coffee!!

F Brian Kolb

Nov 17, 2014

Quick east deal. No hassel and great price. Will shop there again.

Kelli Girvin

Nov 17, 2014

Chris helped me with choosing the right tires for me. Great service!

Colleen Snyder

Nov 13, 2014

As they always do Jim and his staff gave me quick and professional service at a reasonable price.

Ron Yuchniuk

Nov 13, 2014

Very-Very good service. Fixed my problem with my F-250 and would go back for more service when needed

Billy Martin

Nov 12, 2014

The service on my 2011 F150 was routine. I did enjoy talking with the service technicians.

Stephen Hopper

Nov 11, 2014

As always, we received prompt service for our Ford Edge when we brought it in for "The Works" package. They explained exactly what they did when we picked up the keys. Everyone is always very courteous and friendly. Have bought MANY cars from Babbitt's with the same wonderful service over the years!

Alan Eddy

Nov 8, 2014

Babbitt Ford Service Department did an outstanding job in servicing our vehicle (2008 Hyundai Sonata). We appreciated the friendly demeanor, prompt attention, and valuable recommendations.

Dennis Zickefoose

Nov 7, 2014

As usual...easy to make an appointment, customer service is excellent (greeted with smile, readily answered any questions), truck returned to me in a timely manner. Job well done!!

Kathy Villa

Nov 7, 2014

My Service Engine Light came on Monday night, brought the car in Tuesday morning. They ordered the part which was here on Wednesday and I got her fixed Thursday. Great job, considering that my Mustang is over 100,000 miles!

Sylvester Jagla

Nov 7, 2014

The staff was very helpful and the service was completed as expected

James Mack

Nov 6, 2014

The Babbitt Ford Dealership has consistently done an outstanding job and I particularly appreciate the work that Jim McGrew does in the shop. He has been extremely helpful. I was shocked at the cost of replacing a fuel pump for my 2001 Mustang. It seems that the whole fuel delivery system could be better engineered to avoid such a major expense for a relatively simple process of pulling fuel from a tank. Comparing it to my wife's Subaru, it seems they have done a superior job addressing replacement part process. While I have always been a Ford fan, it makes me pause when contemplating buying a new car. None-the-less, your service department is outstanding.

Valued Customer

Nov 6, 2014

everyone at the dealership was extremely helpful; Mr McGrew kept me informed throughout the time my vehicle was in for service and the shuttle driver was exceptionally courteous and friendly. Thank you for the great service. Mac Rominger

JC

Nov 5, 2014

Purchased a Extended Warranty Plan and the dealership/sale repr. was helpful, provided needed info. in an effective/efficient manner, and a great experience.

Lisa Palmer

Nov 5, 2014

Always satisfied, Great job as always. Thank You Babbitt Ford .

Andrew Carricato

Nov 4, 2014

Got me in last min on sat, then got me in early. fit in turning my rotors, got me a rebate!2hr around $200 all while i napped in showroom.Nice job

Dan Shomler

Nov 4, 2014

I had a dead battery still under warranty and after testing it the dealership determined the battery was faulty so they replaced it free of charge. Needless to say I was elated.

Ernest Negroni

Nov 4, 2014

Nick is a great sales person, easy to work with, follows up, and is not pushy likes some salea people. I would have liked to have a breakdown on the total price of the vehicle next time I will request. There was a dealer cost that I would not have agreed to had I been aware of it prior to completion of the sale.

Franklin Brown

Nov 4, 2014

Fast service and very friendly. Thasnk you verry much.

Thomas and Shehan

Nov 4, 2014

Staff are very friendly and informative. Work on my truck is excellent.

Colleen Brochheuser

Oct 30, 2014

I purchased an F-150. Both times I had it serviced it went well. Very helpful.

Cortney Peavy

Oct 30, 2014

I miss planet nissans service department. They always washed your car for you after the service. It was there way of saying thank you.

Rennie Allen

Oct 30, 2014

The Flagstaff Ford associate, Nick, looked for a period of weeks to find us the Fusion that we asked for that meets our needs. We are very pleased with his low key helpful advice and very pleased with the car and price. He helped with our Ford Escape purchase a few years ago too. We love the car ( what a search he had for the right color outside and in). Thank you for providing the joy we have at each trip. Rennie Allen

Dan Fields

Oct 29, 2014

The staff was great, communicated well and was very willing to work with my situation.

Robby Jacobs

Oct 29, 2014

They got me in on time as per the appointment, got the job done. Assessed other aspects of the SUV for future reference, didn't try to sell me anything I didn't need. Can't ask for more than that.

Rodger Pettinger

Oct 29, 2014

The Service Dept. was courteous, as usual, and handled the service to our Escape professionally.

Ric

Oct 28, 2014

The service department was considerate of our needs. We live 75 miles from the dealership and allowed us to use a loaner vehicle while our Explorer was being serviced. Parts needed to be ordered so we took the loaner vehicle home until the service was complete. Jim allowed us enough time on Friday afternoon to drive to Flagstaff to get our vehicle before the end of the work day. The service was completed to our expectations. We will return to Babbitt Ford for our future service needs.

Donald Frame

Oct 27, 2014

2013 F-150 fx4. I scheduled the first oil change. Service department was friendly, and the oil change was done as scheduled.

John Dorn

Oct 27, 2014

Great service love the service Dept. and Dealership.Not so happy with the 'Built Ford Tough' parts on my 2009 F150.

Judith Babbitt

Oct 27, 2014

I had a packrat set up a home on top of my engine under the hood of my car! It had chewed through a green wire, put it's nest (made of insulation from somewhere under the hood) right on top of the engine block, stored it's seeds in two areas back close to the hood arms near the windshield wipers. My engine was missing, stuttering, and I called Jim about the sputtering car. I hadn't yet looked under the hood. When I looked under the hood I called back and I made an appointment for service. I taped the wires as best I could, put salsa on the system to keep the packrats at bay overnight, and made my way to my appointment the following day. Nancy had answered th phone too and reassured me that they would be able to see me that day (wasn't sure I would make the trip with out issue)- and to be careful driving. I am SO HAPPY WITH MY CAR! I love coming to Jim Babbitt Ford because I know that I will have the best possible service for my vehicle, I feel like I am getting the best care, the best price, and that I have a safe and reliable car to use. It is very reassuring to have the mechanics at Jim Babbitt Ford work on my car. I trust their work. Thank you for your continued excellent service. I hope I don't have any more packrats - but I have great backup support. Thanks for getting me back on the road.

Rick Ruess

Oct 23, 2014

Jim McGrew is very good service rep and is allways helpful

Robert Daniels

Oct 23, 2014

The installation of my 1986 Mustang's re-manufactured transmission was completed within estimated budget and time constraints. Your service writers, more specifically Jim McGrew, are the best I've ever encountered! I could not be more pleased with Babbitt Ford's Service Department.

John

Oct 22, 2014

The service was satisfactory. Done in a timely manner. What really destroyed the overall satisfaction was the billing. I specifically called to get an estimate for the services. I was quoted $250. This was the same estimate I received from two other local repair shops. I figured might as well go with Ford service for the same price. Actual bill, $367. And that was after they applied $16 advantage rewards. I will probably stay local from now on.

Karen and Dave Washabau

Oct 22, 2014

Our Explorer was showing a message that one of our turn signals wasn't working. When we brought it in for service, it all of a sudden decided to work fine. Jim, in service, kept it for the day and was able to locate the problem with his persistence. He has always made our service visits a more pleasant experience.

Susan Williams

Oct 22, 2014

The new car I ordered is great, and the staff at Babbitt were as efficient and kind as they could be considering that I waited 14 weeks for a car that I assumed (was told or read) would be delivered in 6-8 weeks.

David Sheppard

Oct 21, 2014

Staff was helpful, kept me up to date on a delay that occurred.

Raymond Robson

Oct 21, 2014

The cashier is exceptional. She is professional, courteous and is genuinely interested in her customers. The service people also.

Richard Moeser

Oct 21, 2014

Everything was done and on time. No Complaints! An improvement over my last visit.

Ron Graves

Oct 21, 2014

As always, everyone I came in contact with was friendly and courteous. Car was done when promised.Thanks

Valued Customer

Oct 21, 2014

Very friendly, Babbitt Ford drop me off, and pick me up. This is a very nice way of doing business. The cost was a little high, but I know it was done right! Thanks,

Marie Widdison

Oct 20, 2014

Service great including good experience with pickup driver. I really appreciate the way you look after me. Marie Widdison

Richard Perez

Oct 16, 2014

I cant say enough about how happy I am with Babbitt Ford's Service the last two visits. In the past I have maintained and serviced my and wife's and my and vehicles. Running short on time and preparing for a long driving trip I decided to take my truck to Babbitt Ford. I'm seriously thinking about letting them take over the upkeep of our automobiles.Their prices are very reasonable and they go the extra mile. Something this customer really appreciates.

Valued Customer

Oct 16, 2014

Took my old stable to ford, they don't make the part no more, great job in finding a solution to a part for an old car. Did not cost much, got a call back and was satisfied with how it turned out. Thanks guys.

Cammie Wilson

Oct 15, 2014

The only thing we noticed was,It did not look like they used protective covers on the fender sides also the other dealership we use washes the vehicle which is a nice bonus.

William Dixon

Oct 15, 2014

Staff really takes care of details I found important. I also appreciated the courtesy of my vehicle. In the past with other dealers there were scratches or evidence otherwise. This is my first ford. Won't be my last. Thank you for all of your help.

Dale Evans

Oct 14, 2014

Jim is always great to work with and does great follow up calls and is very helpful. The rest of the service department is always pleasant to speak with as well.

Timothy Titus

Oct 14, 2014

My oil change was done promptly and professionally. I love the shuttle service.

Valued Customer

Oct 13, 2014

I'm from Massachusetts, but pass thru Flagstaff several times a year, and have made Babbitt Ford my away from home auto service center. I'm always treated professionally, courteously, and quickly. Keep up the great work. Peter MillerPlymouth, Massachusetts

L R

Oct 11, 2014

I purchased a 2015 Explorer,l dealing with Fritz. There was no pressure and I was able to test drive several vehicles, before coming to a decision.

Julia Gassaway

Oct 10, 2014

I have bought all my cars at Babbit Ford. Great service along with a great service department also. Sorry not much to tell,one time they did not want to give me the financing I wanted so I went somewhere else for the money but still bought the car there.

Marie Zelenka

Oct 10, 2014

Thanks for always doing a great job! I trust your work.

Mike Hicks

Oct 10, 2014

Fast and honest feedback concerning our hard to duplicate driving symptom (infrequent stutter). So far so good since your service.

Brock Danielson

Oct 9, 2014

This was a routine service but was handled well by the service department

John Edwards

Oct 9, 2014

I have had a vehicle serviced at Babbitt for four years. Well satisfied. Purchased a used vehicle recently. Good experience. Car had a bad battery. Was replaced without asking. Business manager easy to deal with.

Joseph Dalmolan

Oct 9, 2014

I was actually surprised this time by the time the service car made it back to my house you guys called me and I had to return to pick up my car cause it was done . normally, I have to wait a long time but this time was extremely fast I was pleased

Mark Fischer

Oct 9, 2014

The service there has been very helpful. I've taken my truck there since I bought it back in '02. Never really had any problems with the service. You also have a comfortable waiting room, thanks.

Stephen Hopper

Oct 9, 2014

Service performed timely. Staff always friendly and effective.

Shannon Pebley

Oct 7, 2014

Jim and Crew are amazing as always and I trust Jim with my families life on how he has takin care of us since 2008.

Valued Customer Twin Pines Gase

Oct 7, 2014

The staff and service manager were helpful in customizing the F150 to my needs and wants

Tobi Flanagan

Oct 6, 2014

The customer service was stellar. I bought a Ford Certified Ford Escape. Its the best vehicle I have ever owned. Fritz was very straightforward and not pushy. The other staff was very helpful, and the man that sold me the extended warranty was great.

Casey Horrigan

Oct 5, 2014

I want to take the opportunity to thank the staff at Jim Babbit Ford for their continuing outstanding customer service. I have been coming here for almost 5 years and briefly moved away to a different area of AZ and missed the service I received here. Jim in the service department deserves special praise. He always greets me by first name when I walk in and remembers details about my truck and me personally. He is quick with feedback and keeps in contact when the car is in the shop. Most importantly, Jim Babbit Ford has always done the work I need and does not try to sell me additional services that are unnecessary. In fact, the service department has always told me how they can save me money and what work can be postponed or is unneeded. This is such a breath of fresh air, as when I go to other mechanics, I am constantly being bombarded with additional services that "must" be done. I trust Jim Babbit to do high quality work and make the best decisions for me and my vehicle. Please tell the staff, especially those in the service department that they are appreciated and are doing great work. Thank you again. Casey Horrigan

Roial Armstrong

Oct 3, 2014

In the ten years that I have had this vehicle, I have relied on the service staff at BABBITT FORD to keep my wheels rolling. The service staff refers to service history records and, if a part is identified as being due for replacement, that information is promptly relayed to me. I depend on my F350 Super Duty for annual trips north for vacation and other recreational purposes. BABBITT FORD has been a partner in the maintenance and upkeep throughout.

Alan Eddy

Oct 2, 2014

My wife and I had been "car shopping" all morning on September 20, 2014. When we entered the Babbitt Ford Used Car lot we were met by Miguel Gonzales. He was a very friendly person, easy going, and most helpful to us. We looked at several cars he suggested, felt one was a good buy for us, and told Miguel we would be looking one more place and let him know our decision. Well, we looked, ate lunch, talked it over, and felt the Hyundai Sonata was the right car at the right price for us. We contacted Miguel, and bought the car! It was a very easy going experience for us!

Charles Morrison

Oct 1, 2014

Helpful..great work. Fair and done on time. 2002 Explorer

Linda Turco

Oct 1, 2014

The service was grate as aiways.Service writers were help full and check out was fast and helpful.Everyone was grate.

Mark

Oct 1, 2014

Prompt service, by polite helpful employees. Everyone is friendly and acknowledges you.Work was completed quickly. Thanks you for a great experience.

Donnette Jones

Sep 30, 2014

Since our vehicle required a couple days to complete the required recalls and routine maintenance the service department reserved a rental car for us to use and is processing the rental car cost through our extended warranty though Ford. Overall very happy with the experience of this visit for service on ou 2013 Ford Escape.

Lorraine Goitia

Sep 29, 2014

A Good Morning to all at Babbitt Ford! I purchased an adorable 2014 Escape, 4x4. Service was Excellent, would not have gone anywhere else! The staff was very helpful....Thank you Terry and Steve for all your help. With my dad not here to help me with my decisions.....I knew I could get the help I needed from the both of you. (It is safely parked in his garage.....I know he would have approved of my new purhcase) :)On that note, I will see you at 7500 miles! Lorraine Goitia

Arlene Tsinnie

Sep 27, 2014

Friendly staff & helpful maintaining my vehicle when i take it in for service

Andy Kerr

Sep 26, 2014

I always have a great experience at your service department. I have been to different dealerships in the past that have gotten grease on the inside of my truck, and with your service department I have never had a bad experience. I plan to trade with you guys the first of the year. Thank you

Cherie Hollett

Sep 26, 2014

Our salesman, Nick, was extremely helpful. Took the time to go over everything (all the new "bells and whistles!"). He also was not "high pressure," which we really appreciated. Nick also had a good sense of humor. Wayne, in financing, was also very nice. Had everything ready for us when we came in, which saved a lot of time. Our experience at Babbitt Ford was very pleasant. We would certainly come back and would recommend it to our friends.

Kevin Gates

Sep 26, 2014

I dealt with jim in service dept,he was great!He could have sold me the part I wanted to buy,but he convinced me to let him schedule me a service which would trouble shoot what my truck was doing.Most of the time,you get what you ask for,with jim,he really did care about what I was saying!I am thankfully I dealt with him and everyone else in service dept! Thank you

Gary Loving

Sep 25, 2014

I have had nothing but very positive experiences with Babbitt Ford Service personnel. This is now 10 years and counting. Congratulations on building and maintaining a class act!I recently bought a motor home that is mounted on an E450 chassis. Seems that due to the 26 foot length, I have to take it to Flag RV Svc for oil changes and other standard maintenance needs since your facility cannot accommodate the length of the vehicle. I don't know how to access Ford warranty issues if they come up, for instance a coolant leak.....

Jim Churko

Sep 25, 2014

Had my 2007 Sport Trac serviced. Have purchased 3 new vehicles in the past from Babbitt and have always had them do the service. Your employees have always been extremely helpful, thorough and courteous. Never attempting to take advantage of me or my wife by trying to oversell things that are not necessarily needed.And by the way, there is another Ford dealership a lot closer to my residence. We went new car shopping and had estimates for repairs and service work done there and refuse to ever go there again or recommend them to anyone due to there underhanded tactics.

Lou Diesel

Sep 25, 2014

everyone is extremely helpful and knowledgeable- best service center in Flagstaff

Saundra Donoher

Sep 25, 2014

I took my Lincoln in to have a repair done, and the service I received was outstanding. Jim in service is always friendly and so helpful. Always remembers me by name. Great customer service and always makes me feel like part of the Babbit ford family. They fixed the problem promptly and my car appearance was even taken care of. You have a great team!

Johnny and Kaila

Sep 18, 2014

Always great service, easy to get an appointment and they get my car done fast! Jim and the service desk guys are always informative and helpful. Even though my maintenance plan ended, I still go to Babbitt Ford because I trust and rely on them! Mahalo!!

Albert Silas

Sep 17, 2014

250 ford super duty, crew cab. Oil change, rotate tires took over 2 hours.. Way took long.!!!

Kaiqi Zhang

Sep 17, 2014

Service of the dealer is good and the car I purchased is as wonderful as I expected.

Valued Customer The Neuropsychology Clinic

Sep 17, 2014

This was the best car buying experience I have ever had. The price was low, and the service, responsiveness, honesty, and friendliness was high! After being left frustrated and annoyed by the double talk and dishonesty by multiple dealers in the Valley, I am so glad I came up to Bobbitt Ford in the cool Flagstaff pines.

Margaret Bentzen

Sep 16, 2014

I purchased a 2007 Sport trac from Wally Mansfield just before he retired. Since that time I've always had my vehicle serviced at your place. The staff has always been courteous, professional and accomodating. Your continued reputation as a high quality, dependable, and honest service department will no doubtedly continue. Thank you

Marianne Keller

Sep 16, 2014

I am always happy with Babbitt ford. They are on time and let me know exactly what is going on .

Robert Norton

Sep 16, 2014

Everyone is friendly and helpful. With the rewards program this particular visit was covered and free. Thank you so much. This was a nice surprise.

Wesley Betsuie

Sep 16, 2014

Purchased a 2015 F250 power stroke here at Babbitts. Excellent customer service. The staff stayed open late for us to finish our purchase.

Gordon Watkins

Sep 12, 2014

I had a very positive experience with everyone at Babbitt Ford. Fritz and Chuck were very polite and easy to work with while buying the car. Chuck made my day by giving me a small but important amount of trade for my son's car. I will be recommending Babbitt Ford.

Ronald Phillips

Sep 11, 2014

I purchased a 2013 C-Max Hybrid SEL on January of this year. We have been extremely satisfied with our purchase and the service we have received when bringing our vehicle to Babbitt Ford for scheduled maintenance. The staff is always helpful and friendly.

William Krake

Sep 11, 2014

The final results were good. The time it took seems to be longer than necessary. Thank you for getting the problem corrected.

Kenneth Johnson

Sep 10, 2014

Had the works service. Service was prompt, on time and courteous. Only suggested would be that they at least wipe off the windshield at the end of the job.

Albert Trumpp

Sep 9, 2014

Just an Oil Change but got us in on short notice because we had some free time in Flagstaff. Staff is friendly and work hard at making everything as painless as possible.

Richard Kaplan

Sep 9, 2014

Salesman bent over backward to get the add on equipment installed for us so we could keep to our schedule, and we really appreciated that.

Steve Pena

Sep 8, 2014

Took me in right away even without an appointment, checked my truck out, price was resonable

John Dorn

Sep 5, 2014

Ford F150 2009. The service and staff were outstanding at my recent regular LOF. I was extremely disappointed with a part I require for my drivers lumbar support system for the 10 way power seat I had to buy. This was not really related to the service but more a statement on your companies motto "Built Ford Tough". This tough part consisted of extremely low quality plastic gears that gave out on both seats. Was I able to buy the replacement plastic gears - no I was not. Instead I had to buy the entire lumbar support mechanism including pumps, motors, pincer mechanism! And cheap plastic gears. Due to the high cost I only replaced the drivers side having to leave the passenger lumbar mechanism in a non functioning condition. This kind of built for obsolescence mentality is what will drive me away from your Ford products and to your competition which makes more durable products. Even your own employees admit it is a poorly made part. You should be flat out ashamed! By the way I will be purchasing new vehicles in the near future both for myself and children who are approaching driver age. Do you think I will be buying Fords? Best think again.This in no way reflects on the service personnel who have always done an outstanding job and have been extremely helpful.Sincerely,John Dorn

Rodger Pettinger

Sep 4, 2014

Even though the service department was very busy, my truck's service was done on a timely basis. I had asked that the driver's side door be looked at because it was hanging up when opened from the outside. They were not able to look at it, so I said I would make another appointment to have it and the power seat looked at.

Frederick Kolb

Sep 3, 2014

Working with Nick C. was easy and a pleasure. No pressure and no hype. A low key approach works best for me. Will probably purchase from Nick again.

Gail Davis

Sep 3, 2014

The staff at Babbitt were very friendly and efficient. My truck was serviced in a timely manner.A great first " check-up" experience.Thanks to each and every one of you.Gail

Robert Rains

Sep 3, 2014

Purchased a 2015 Exployer. Staff was excellent. Had to walk around back and forth to much. I never saw the complete inventory until we were walking to the main building. My input would be that the sales person show the customer what is on the whole inventory. Pleasant experience but not excellent. Bobby

Timothy Bowers

Sep 3, 2014

I went to Babbitt Ford to find a pre-owned F-150. I had been shopping the Internet to avoid the hassle of a car dealer...you know, the pushy salesperson, unwanted add-ons, double-talk about prices. Well, I was pleasantly amazed by the Babbitt approach. They put me in a brand new F-150 for the same money as my best Internet "deal" offer, (the Internet truck was three years old, and I would have had to travel to Phoenix!) Needless to say, I was delighted. Sales staff showed me all of the rebates offered and gave me the discounts right up front, and in writing. No "sneaky" double-shuffles or constantly changing figures. Hmmm, I got a better deal, a brand new F-150, and I spent my money 5 miles from home. Kudos Babbitt....5 stars

Dan Shomler

Sep 1, 2014

My Mercury Montego was in for a LOF and a tire rotation. The service was done in the promised time frame and I'm happy.

Eve Kalliokoski

Sep 1, 2014

This was a positive experience this time. Our trade-in 2011 Focus came from Berge because Babbitt kept telling us the car we wanted to deal on was 'on its way' and we got tired of waiting over 2 weeks so we went to the valley and got a bargain on the car we wanted and the price beat yours by about $2,000. We told our salesman, Fritz that we had checked pricing and trade in value at Berge again and he did everything to get us the price we needed and the 2014 Focus we wanted.

Richard Perez

Aug 28, 2014

You guys provided prompt service and the shuttle was awesome.

Roxanne Presmyk

Aug 28, 2014

"Absolutely wonderful"

Charles Kwiatkowski

Aug 27, 2014

We only use Babbitts for all our vehicle needs. We own 2 Ford P/U trucks, & have always been completely satisfied with all the work completed. Our service rep. Jim McGrew is always helpful, knowledgable, happy to help,& works with my schedule.

Duane Anderson

Aug 27, 2014

Started on time and finished on time. Great job.

Jerroldine Zilth

Aug 27, 2014

The service was great. Thanks a bunch.

Valued Customer The Ososke Fami

Aug 27, 2014

excellent dealership

Floy Lee Metheny

Aug 26, 2014

Jim in the service department was helpful. All requested servicing was completed on time and well done.Floy Lee Metheny

Rebecca Ceballos-de Lap

Aug 26, 2014

Everyone was very courteous and friendly. Thanks

Sylvester Jagla

Aug 26, 2014

The service was great as always

Karen Sanchez

Aug 23, 2014

My Service tech was very helpful

Linda Czech

Aug 23, 2014

George was always very helpful and charming. We were able to get the truck we needed at the price we could afford. We purchased a beautiful Ford F150 and were able to add the features we needed to be able to tow our 5th wheel. A salesman is always great before you buy a vehicle, but George has continued to be helpful to us after the sale was completed. The service department put on our towing mirrors and trailer brake control as requested and made every effort to accommodate us. The only thing that would have made it better is if we got the $10,000 off as it was advertised, but we chose to use our own financing so that plan didn't come together.

Terre Reinhardt

Aug 23, 2014

the service staff is always the finest.

Todd Michel

Aug 23, 2014

Don Hartwell was the most professional Service Advisor I have ever encountered. He always kept me informed, and is very knowledgeable as to the work to be done on my vehicle.

cruss1

Dec 3, 2011

Babbitt Ford removed my entire interior to fix my external wind deflector for my sunroof . When I asked why , they told me I didnt know what I was talking about .The replacement plastic accuator is located outside the car and easily accessible.W#hen I asked why they removed everything - they told me to wait another 5 hours while they put it back together . When I got it back there were new scratches and damage to my brand new car . There was also several personal items missing including my ipod

iluvmyraptor

May 4, 2010

This is a dealership with a very nice small town feel. I felt no pressure. Nick Cashatt is a very good and funny salesman. He kept me laughing. I was never stressed out or bored to tears with him around. It was fun and I love my new truck! I met Mr. Cashatt in December 2009 when I stopped by the dealership to check out a truck I've been waiting for, the Ford F150 Raptor. He gave good vehicle information that helped me decide between the smaller engine or wait for the larger 6.2 liter. I decided to wait and then called him in April 2010 when I saw that there was a black 6.2 liter on the Babbitt lot. My life was made easy by the people at the Babbitt Ford dealership. I made the mistake of checking dealers in Phoenix who advertised deals too good to be true, and they were, and was reminded quickly why I like this local dealership. The Dealers in Phoenix frequently play the games that make vehicle shopping a nightmare and I want to run away pulling my hair out. Babbitt Ford in Flagstaff didn't play games with me. It was all relaxed and enjoyable. It was the best experience I've ever had buying a vehicle.