Bill Reynolds

25 de jun. de 2021

We took our 2021 Outback Touring XT in for express service and tire rotation. We were greeted by Tony in the service drive who took our information and had a smile on his face the whole time. The service was performed quickly and we were very pleasantly surprised by the cost of the service. The whole process was seamless. When we picked up the car, Kim explained all charges and was able to set up our next appointment to have a door ding removed and address a random audio issue that had happened twice during our ownership. I can’t stress enough just how nice this whole experience was. We will definitely be Bachman Subaru Service customers and there is an excellent chance that our next new vehicle will be another Subaru from Bachman Subaru. Remember, excellent service sells cars… Mark and Bill Reynolds.

Hannah Carta

14 de jun. de 2021

Tony and Bill helped us out tremendously as we ran into some scary vehicle problems on the road travelling home from North Carolina to Illinois. We ran into issues on the highway with our dogs in the car on a 90° day. They helped us address our issue quickly and got us on our way in a timely manner, even though they were technically working after hours. We were tremendously grateful. Big thanks.

Norng

3 de sep. de 2021

I purchased a 2016 car from here a few years ago, and regularly serviced my car with bachman but will no longer be returning after almost $1000 worth of stuff was stolen during my last oil change with them and they made almost 0 effort to rectify the situation. Word

Eddie G.

31 de ago. de 2021

Service writers are great, and the parts dep is outstanding best prices around anywhere and great customer service .

Tina Marion

29 de mar. de 2021

Our salesperson Tori was amazing. Everything up to the financing was perfect. Then they somehow managed to stick us with a $25,000 loan for a vehicle that only cost $16,000. I get that tax, title and transfer costs money, but no way should it cost that much. We will be opening a case with the BBB right away. Beware and make sure you scrutinize every piece of paper you sign.