Tom Fisher

10 de sep. de 2021

I am always pleased with the service at Ballentine Ford. It is prompt and thorough. The car is kept clean and the waiting room is also. I found a dent after arriving home and returned to the dealership. The General Manager said a dent specialist would look at it in three days and it was repaired free of charge. My Escape is seven years old and it has never been serviced at any other shop.

Randall Crouch

12 de feb. de 2021

Service on my truck was prompt, courteous and reasonably priced. And as always, greeted as soon as entered the service dept. One of the service schedulers always calls me by name.

Derve Tyler

23 de abr. de 2021

Researched and made decision I wanted a Lincoln Aviator. Looked for local dealers and preferred to stay in S. C. I DID comparison shop but my decision to buy from Ballentine came down to people. I contacted dealership and Bailey responded quickly, I rode to Greenwood and Mark Roberts greeted me and thanked me for giving y'all the opportunity to sell me an Aviator** He had never met me! Guess I had told Bailey I'd be the Senior with a box of donuts and Mark kept an eye out for some glazed treats! Bailey had a quote ready ( before trade) and I was very pleased with it, she showed me an Aviator and had my Buick Enclave evaluated for trade in which took just a few minutes. I left and assured she and Mark I would make a decision within several hours. My decision was to call Bailey and ask that she and Mark have a joint telephone conversation with me at which time I asked for the DONUT DISCOUNT which sealed the deal!! People are who you deal with and Mark, Bailey and Shari Adams all were professional but more important, personal. To conclude** An Aviator was found, it had more options than I originally requested but between Mark and Bailey I was convinced it needed to go home to North Augusta and it did!! I wish to thank all as its a team effort and many of the team are unknown but VERY important. I love this fine Lincoln and look forward to a continued friendship with Ballentine.

Brandon D.

11 de jul. de 2021

Room by navigator in for a check to see what was draining the battery while vehicle is sitting and off. The service department did a complete check and told me the real issue was only the battery. My car needed a special larger battery. Not often that shops tell you the real diagnosis and not try to get you to spend more on unnecessary fixes! Very pleased and will continue to use their service department for all my maintenance needs!

Chip Cook

30 de jul. de 2021

Really disappointed how my wife was treated the other day when we went to pick up her car , having the transmission and motor mounts replaced. When they went to remove the battery out of the car to install the new mounts., the terminal came out of the battery. I don’t think I should have to pay for a battery that was fine before they removed it. They did discounted the battery some. The car didn’t rattle like it did but there was still a vibration when you put in gear. When Ricky came outside to talk to my wife about it , he got in it and felt the vibration, He said that he replaced what was broken and that the car was about 15 years old and that you are going to feel vibrations because how old it and that it wasn’t a new anymore. After being talked to like this, Ballentine Ford lost my wife as customer for good and because this is second time she was treated badly there.