Used Cars for Sale at Banister Nissan of Chesapeake in Chesapeake, VA

Patrice Wiggins

May 30, 2021

I am truly more than a satisfied customer. My experience was amazing. Mr. Ron and Ms. Helen are the best. The entire staff treated me like family. They are very professional and knowledgeable, and the best part was no pressure. Amazing team!!! Thank you

Marcus Lewis

Nov 7, 2020

Update: Gino worked to resolve my issue in a matter of days and was very helpful. I sold my car here in February of 2020 prior to being stationed in Italy. I was supposed to receive a check for the remaining portion of the balance once they received the title from my bank. I’ve called numerous times about this, and I am always told I will get a call back and no one ever calls. I have provided my email as an alternative as well and have received absolutely nothing. I would like my money and a response from the owner would be appreciated.

Kanee Davis

Jul 6, 2020

Best experience with a dealership i have had thus far!! Very informative and friendly... Helen was amazing in laying out all of the details step by step and Tonya in the finance department was extremely thorough. I will send anyone looking for a car to Ron it was stress free from the first phone call all the way through to loyalty with Gino. Nothing but smooth and amazing. I love this place already

Lorraine Hallback

Jul 31, 2020

Go see BIG AL! I had a great experience. The process was very easy and quick. Big AL explain everything to me and was very patience with me as well. I greatly appreciate his hard work on trying to find me the right car. I got a 2019 Nissan Altima! I love it. As he said that I would. Thank you AL, Robin, and Tonya for all of your help. I greatly appreciate it!! If you are looking for a great experience, great customer service, willing to explain everything to you about a car, test drive, someone who is patience, kind and PLUS MORE! This is the place! Go and ask for BIG AL!!!!

Ketsia McClease

Sep 4, 2021

August 17 my mother bought a 2021 Nissan Frontier brand new. August 26 she called me from the middle lane of a busy street to tell me her truck just stopped in traffic. An hour and a half later she was able to get it started and come home. The very next day she went to work and couldn’t get home. The truck was saying nothing. She had to have it towed back to Nissan. She tried to let her sales professional know that she wanted a different vehicle and the best he tried to offer her was a certified used vehicle!! She just got the truck back yesterday, September 3!! My mom is a 63 year old teacher who commutes to a different city everyday. She needs to feel comfortable in knowing that her vehicle is going to get her back and forth everyday. Everyone was so accommodating up until the sale and then no one had anything to say to help after. This was especially hurtful because this is the third vehicle she’s purchased from Nissan and she expected to be taken care of.