Used Cars for Sale at Barlow Chevrolet in Delran, NJ

Leonna Bryant

Sep 23, 2021

I had a flat tire, i brought it in for a flat tire. I made an appointment that was at 930am, after several phone calls and hours, i was told the dealership closed at 430 and they would try to get to it, i sat in the waiting area for another hour, and then my tire was fixed. I definitely will not be back here; or refer anyone here, pep boys would have had my tire replaced in a half hour flat. You guys literally had my car all day, and it still wasn’t done… i will take my service and business to a different establishment who understands time is precious, and mines shouldn’t be monopolized, a 930 am appointment was still not done at 5 pm! Logically not sure how that even makes sense

LaShawn Salaam

Aug 23, 2021

I was in for an oil on 7/20 and needed additional work done. I was told that a loaner car would not be available until 8/10 so I scheduled for 8/10. When I arrived there was no loaner reserved for me which cause me to have to pay to get to and from work for 2 days and a cancellation fee from a medical appointment. Outside of that issue I appreciate Kim, Joan, and the mechanics working in extreme work conditions. I mentioned my extended warranty to Joan and she looked into the repair and found that the repair was covered under the manufacture warranty which I was grateful. Kim and Joan do more than schedule appointments. They know their stuff

610 Scat

Aug 16, 2021

My salesman Rick C. was excellent, from his customer service skills to his prompt attention to my needs. His laid back demeanor made my time spent there very relaxing. The vehicle was spotless when it was delivered. Highly recommended.

Alfred Cardi

Aug 19, 2021

Service department is horrible. Last 2 visits car has been there for more than 2.5 months of the summer. If a didn’t start calling it would sit another 2 months this second time you dropped car off June 25 and still do not have it back as of August 19th. Received car back with damage first time I picked it up and mechanical problem still existed also. I am sure it will still exist when I pick it up this time also as the Corvette is known for the transmission converter issue. I hate to give a business a bad review and would not if it was just one experience. A 1 star is even generous with the experiences I have had this summer with Barlow Service Department. There are so many more parts to it and how many times they dropped the ball with not calling or following through. I am sure many people have had good experiences also and I understand having one also at a company but two in a row and letting my car sit so long before touching it both times and returning it damaged and the same issue occurring it was dropped off for would be frustrating to anyone. Then talking to customer service and they are not the least bit apologetic or accepting any blame l. Hopefully management or ownership will clean up the service department division.

C Johnson

Aug 19, 2021

Sales person, Joe was well informed and professional. Answered every question I had, always kept me informed of status of car. Dealer ship was extremely clean and friendly. I will be visiting your dealer when I purchase my next vehicle.