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Used Cars for Sale at Bay Ridge Honda in Brooklyn, NY

Bay Ridge Honda of Brooklyn offers you the opportunity to find used cars by Bay Ridge Honda. Bay Ridge Honda is a trusted dealership serving clients throughout Brooklyn, in search of certified used cars. Also, Bay Ridge Honda is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Bay Ridge Honda to get the affordable car that is right for you.

Location: 8801 4th Ave, Brooklyn, NY 11209

Phone: (855) 347-1313

4.0 Google 1423 reviews

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40,930 km

Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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3,259 km

Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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13,963 km

Bay Ridge Honda

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11209, Brooklyn NY

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5,081 km

Bay Ridge Honda

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11209, Brooklyn NY

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Bay Ridge Honda

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11209, Brooklyn NY

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42,157 km

Bay Ridge Honda

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11209, Brooklyn NY

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3,257 km

Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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37,663 km

Bay Ridge Honda

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11209, Brooklyn NY

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12,237 km

Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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75,082 km

Bay Ridge Honda

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11209, Brooklyn NY

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18,070 km

Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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60,605 km

Bay Ridge Honda

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11209, Brooklyn NY

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3,259 km

Bay Ridge Honda

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11209, Brooklyn NY

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13,829 km

Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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69,792 km

Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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40,908 km

Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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$25,361
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30,524 km

Bay Ridge Honda

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4.0 Google 1423 reviews

11209, Brooklyn NY

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$25,097
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31,871 km

Bay Ridge Honda

Authorized EpicVIN dealer

4.0 Google 1423 reviews

11209, Brooklyn NY

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$24,236
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$715/mo est. ?
29,554 km

Bay Ridge Honda

Authorized EpicVIN dealer

4.0 Google 1423 reviews

11209, Brooklyn NY

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$23,772
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$701/mo est. ?
3,257 km

Bay Ridge Honda

Authorized EpicVIN dealer

4.0 Google 1423 reviews

11209, Brooklyn NY

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What’s more, Bay Ridge Honda of Brooklyn has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Bay Ridge Honda. Check out the listings today to find the right car for yourself. Bay Ridge Honda is definitely the best place to buy used cars online.

4.8
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Based on 1433 Reviews

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Tatiana Clarke

Feb 16, 2021

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Best car buying experience I've had! Andrew initially helped quote me on a new 2021 CR-V EX. He was quick with responding and had made sure to work things out in my budget. Stephanie helped me finalize the deal! She went over all the paperwork and features of the car. She is very perky and upbeat, someone I enjoyed speaking with throughout this process. Insurance Agent, Abraham was quick, straight forward, and provided helpful knowledge in the future about insurance. Overall, a great experience!! Happy to have come here and with my purchase!

KB

Kelly Bannard

Feb 18, 2021

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Excellent customer service! Mark Dance is friendly and professional. I am highly satisfied with my car leasing experience. I was in and out very quickly and never felt pressured. The communication was great and he answered all my questions. Overall, I would recommend him to anyone considering leasing or financing a car. Oh, and an extra bonus was his wonderful sense of humor. I enjoyed the spilled coffee prank. It made my night!!!

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Tiffany Roman

Sep 18, 2021

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The service was excellent! Thank you Jaime Fernandez and Bryan Rodriguez for the professionalism and helping us get the best deal. Thank you to all the other staff and sales members for making us feeling welcome and comfortable throughout the process of our transaction. We are forever grateful for your service and patience. I would recommend Bay Ridge Honda to anyone! THANK YOU GUYS!

ME

Michelle Elaine

Feb 18, 2021

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My husband came here for not just one but two vehicles when we needed to upgrade to an SUV given our growing family. I am not a fan of car dealers at all so I leave him to handle the process and he said that Stephanie was the sales girl who assisted him both times and she was always lovely, not pushy, and extremely helpful. She is almost convincing us to never buy from another car dealer or brand ever again with how wonderful she’s been! Thank you so much Stephanie :)

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Rosemarie O

Aug 13, 2021

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Stephanie was absolutely amazing! Stars! She went above and beyond for us! My husband and I were so pleased throughout the entire duration of making sure everything we received, was everything we asked for. She covered all features, options and worked with us rather than have us settle. We definitely recommend Stephanie to all as she was so polite, professional and made the experience fun. Thank you again Stephanie, wish you all the best! 5 Stars!

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seunrobert

Nov 30, 2016

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Jose was very helpful and patient enough with us. He answered all our questions without sounding overwhelmed as the questions kept pouring in. We got the best deal ever.

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Victoria S

Nov 28, 2016

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I have been going to Bay Ridge Honda & dealt with Igor Shiff since 2005, when he helped me with my first purchase of a Honda, and again in 2013 for a lease & now 2016. He is the absolute best sales person without being a pushy salesman - very knowledgeable, professional & extremely helpful.Although, I live closer to a different dealership I prefer to go to Bay Ridge Honda & dealing with Igor and I would highly recommend both

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Zach100

Nov 28, 2016

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My wife and I were looking for a pre-owned CR-V and went through a number of options on the first night with Jaime. We picked one and were going to come back the next day to finalize the paperwork when I got a call from Jaime that it turned out the one we picked was not certified. So the search started anew the next night where Jaime was able to work with us on finding another CR-V of the same year and mileage and get that price down closer to where the first car was. Also worked financing with Mr. Joseph and he was great as well. Overall, the best part of our experience was that Jaime made himself available on his day off and was able to be in communication day and night pre and post sale with any questions we had.

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bspfunk17

Nov 28, 2016

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Kevin was personable and very open to our numerous questions. Overall this process that we have never done before was made simple and we ended up with a better deal and felt that we got real value.

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Carolyn

Nov 28, 2016

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Sergio was extremely cordial and helpful in helping my husband and I find our son just the right first car! He worked with us in an incredibly timely manner and continued to work with us after purchasing the 2012 Nissan Altima from Bay Ridge Honda. His service was extremely valuable and I highly recommend Sergio to any future buyers!

MD

Momma Donna

Nov 26, 2016

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We received Great customer service by Isaiah. He was very knowledgeable and courteous and took his time with us. He did his best to meet our needs.

CG

Cesar Garcia

Nov 25, 2016

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great care and excellent explaining of terms on the car i purchased, i would recommend this sales person to all my friends. Great service and good people

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JMart

Nov 23, 2016

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Im very pleased with the exceptional service and professionalism delivered by Isaiah. He's very personable and knowledgeable. He addressed all of my concerns and answered every question. I definitely recommend both Isaiah and Bayridge Honda. Will be coming back for a second purchase in the near future.

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Jtenemp

Nov 22, 2016

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Since the start the sales person, Isaiah was very helpful on finding out more info on the car that we were looking at. Helped us through and in the end walked out with a new car.

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Dveliz

Nov 22, 2016

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I got the pleasure of working with Jaime.I'm a first time buyer and had a ton of questions. He had helped my parents with their first major purchase a couple years back so it was a no brainer. He was incredibly patient and helpful with everything. Kept in constant communication, answered all my questions, and provided helpful advice.

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Drew

Nov 21, 2016

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My fiance and I worked with Jaime and John to find a 3 year lease on a 2016 Honda Civic. They were both extremely helpful and tailored our lease agreement to our needs. I'd highly recommend coming to bay ridge Honda.

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Gary

Nov 21, 2016

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Elizabeth was pleasure This is my 5th Honda from by ridge Honda. Once again it was painless, fast, and no hassle. I would recommend that you go see Elizabeth at bay ridge Honda. She is knowledgeable and determined to give you a great deal. Thank you again.

M

Marist5

Nov 21, 2016

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Couldn't have had it any better! The staff was on point and extremely friendly. Would definitely recommend bay ridge Honda to others. Thank you

M

Mendez

Nov 21, 2016

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From the friendly valet parking attendant to the front desk..and meeting our sales representative...bayridge did not disappoint...an easy non stressful car buying experience..thank you jaime and bay ridge Honda...

M

Myshaggvi

Nov 21, 2016

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I knew the car I wanted and Isaiah was hands on and got the sale done fast and was able to pick up the vehicle in less than a week.

L

Lagargola

Nov 19, 2016

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Great people very good service is my first time leasing a car and it was a great experiencei, i honestly thought I was going to get approved for the car I wanted but Isaiah did everything to make possible, I would definitely recommend my family and friends to go to bay ridge honda

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Myra

Nov 19, 2016

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What can I say.. Elizabeth is absolutely awesome and is always such a pleasure to work with. I have worked with Elizabeth for my last two cars here and she has always gone above and beyond to make sure I have a great experience and get what is best for me. I had the pleasure this time to also work with George Gambino and have to thank him as well as for all his help. He too was a pleasure to work with. I would absolutely recommend anyone to Elizabeth and Bayridge Honda. Thank you so much.

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Ncarb

Nov 19, 2016

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Isaiah was a pleasure to work with. He made my first car purchase an exciting one. It was a very informative and easy process. I would highly recommend bay ridge Honda and Isaiah.

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Dfeliz93

Nov 19, 2016

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When I went to bay ridge Honda I was well taken care off. All questions I had were answered although there wasn't a whole lot. I did my research in the Honda Accord hybrid ex-l model before walking in so I already knew what I was going to expect.

CD

Culek Dee 50

Nov 18, 2016

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Mr. Igor Shiff had sold us a 2013 Honda Fit and that experience was so relaxing we came back to him and the exceptional dealership in Bay Ridge. Mr. Shiff easily handled the details of trading in our previous CR- V and the transfer of our plates and insurance. We felt comfortable in the dealership and it was great that the insurance could be handled on site. We have recommended Mr. Shiff and the dealership to our family and friends.

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collins

Nov 17, 2016

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We have had 3 cars from Elizabeth at bay ridge Honda. And every time it is an excellent experience. We moved to new jersey and we come all the way back to Brooklyn just to do business with her. Thank you Elizabeth

MG

MARK G

Nov 17, 2016

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I JUST LEASED A 2017 HONDA ACCORD FROM BAY RIDGE HONDA WHUCH WAS THE 3RD VEHICLE I EITHER PURCHASED OR LEASED SINCE 2007. AS IN PAST YEARS, I WAS TREATED EXTREMELY WELL BY THE ENTIRE STAFF (SALES PERSON, FINANCIAL PERSON, ETC.) THEY MADE THE ENTIRE EXPERIANCE VERT SMOOTH AND EASY.

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Rchaotyi

Nov 16, 2016

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Jaime was really patient and knowledgable during the entire process. The experience of purchasing a car is nerve racking enough but he made the entire purchase a breeze.

A

Airgregs

Nov 15, 2016

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Great worker , wish they had more Great people like him ,outstanding worker keep up the good work , This is my first car and thanks to him it was a easy process

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Anthony123

Nov 14, 2016

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My experience with Fred and Raymond is that I could trust their judgement and input.Raymond was just as excited as me in purchasing my pre-owned vehicle. I trusted Fred and Raymond all the way. The Honda product is backed up with warranty and trust.I truly enjoyed making another purchase with Bay Ridge Honda.

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Sheldon

Nov 14, 2016

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I purchased an acura MDX from Honda of Bayridge. Sergio was very helpfu and assisted me through the process of getting a great price for this vehicle. I would highly recommend him to my friends and family.

KD

KRISTEN DALELIO

Nov 13, 2016

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My salesperson Kevin Gelb and the whole team at Bay Ridge Honda were extremely professional and accommodating during my experience leasing my new Honda Civic! They really take care of everything for you and make you feel so at ease during the whole process. I had a lease up this coming February but I wanted a new car sooner being that I was going to go over my mileage. Bay Ridge Honda accepted my old car and even paid the remaining monthly payments for me to my old dealer. I got a great monthly lease price with a low down payment, which only helped make this a no-brainer. I will definitely bring my business back here again. Highly recommend.

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Beimeng1290

Nov 13, 2016

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Sales person was very helpful and nice! This is the second car I have perchesd with Honda.and I am very happy with my new car! I will recommend all my friends.

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Fred/Ron

Nov 13, 2016

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Everyone from the receptionists to the salesman to the people that dealt with insurance etc, were very knowledgable & pleasant to deal with. Because of these, is why I leased a Honda HRV.

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Shatimah

Nov 12, 2016

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CJ and Isaiah de Jesus are truly Heavensent! This is my third vehicle and I must say third time was the charm. Isaiah was the absolute best. He was so helpful and informative. He listened to my needs, wants, and concerns and he delivered. He is no pushy salesman. I've never felt that comfortable and relaxed at a dealership. No pressure. No hassle. I made out better than I could have imagined. I leased a 2017 Honda Accord EX! I got an excellent deal. And this was the shortest time I'd ever been in a dealership. My mind was made up, paperwork complete, plates on, and ready to roll in 2 hrs or less! GO TO BAYRIDGE HONDA Calixtus(what a cool name) in Finance and Isaiah in Sales. You will leave satified knowing you made the right choice.

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Sicillian

Nov 8, 2016

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Sean Parks was amazing. He was very patient accomodating and very informative. His aim was to please me and he did. I highly recommend this dealer and salesman

GZ

Guy Zoda

Nov 8, 2016

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I currently have two Honda's and only use Bay Ridge Honda service. Always fast and courteous service. Richie the Manager has personally helped me and is always available for any of my questions or concerns.

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hondaguy

Nov 5, 2016

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All our 3 cars i bought from bayridge honda and service maintenance as well. I trust bayridge honda in their excellent service. I always trust MARK ANTHONY ESMADE as a sales person. Rey Roldan

TD

Tom D. Brooklyn

Nov 3, 2016

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My wife and I leased a new 2016 Honda Accord from Bay Ridge Honda and had the good fortune to have Frank Baldassarre as our salesperson. Frank was a pleasure to work with and obtained great value for us. Frank took us through the differences between leasing and outright purchase with the result that we entered into our very first lease after decades of buying/owning our cars. Frank's explanation of the plusses and minuses of lease versus buy was very clear and helpful. His attention to detail was most welcome, including such niceties as helping us synch up our cell phones to the bluetooth feature and so forth. Frank is an asset to this dealership and we recommend him highly.

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Katzma

Nov 2, 2016

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This is the 3rd car my husband and I have purchased from Bayridge Honda and couldn't be happier.The service we received from Isaiah De Jesus was above and beyond. He stayed in touch with us, explained ABSOULTELY EVERYTHING about the car, the purchase, price , you name it , he knew it or took the time to find out for us.When we left Bayridge with my new car we felt like we made a great , well informed purchase. If you are buying a car in Brooklyn, you have to visit Bayridge Honda and see Isaiah DeJesus and you will see what I mean. Ps. CJ in finance handled our transaction quickly, efficiently and also was very informative and welcoming. All around great experience.Tara and George

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Lanagobana

Nov 1, 2016

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Jaime was amazing! I had recently filed bankruptcy, so I wasn't sure if I'd get approved. Jaime was patient and helpful, he was always available to answer questions. Despite my poor credit history, Jaime was still able to get me approved for the lease. Most dealships give you the run around however, there was none of that at Bay Ridge Honda. I love my new 2017 Honda Accord Sport. Thank you so much Jaime!!!

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AF

Nov 1, 2016

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General Sales Manager Harry Potamianos is the best. He took care of an issue that I had very professionally & quickly. They value their customers. I am very happy working with him and also my agent Jamie.

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tomd

Nov 1, 2016

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Igor was very professional and down to earth. For my first ever car he was the best person for me to have. he explained every step and made sure i was 100% comfortable and happy.

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simron

Oct 31, 2016

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The excellent service and experience. I was extremely satisfied with the help I received from Sean Park.He explained the car to me extremely well.

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Lena165

Oct 31, 2016

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Today we were at Bay Ridge Honda and had the same wonderful experience as our first time there. Our Sales person Jose Gonzalez is great to talk to and is knowledgeable about his job. He did all he could do to help us with the process and he succeeded in all aspects. Thank you Jose for your help. Lena & Willie Stella

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Carolina

Oct 31, 2016

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First off, Sergio Is the greatest! He is patient, caring and wants to give his best so we can feel confident making the right decision regarding our new car. After we bought the car we needed his help a couple of times to program some features of the car and he was the same as nice and helpful as day one. We are very happy with the purchase and the dealer in general has demostrated commitment with their costumers offering the best options and the best staff. I will recommend sergio to anyone who is interested in excellent service and guidance when buying a car on honda bayridge dealer.

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Kimo_Hakim

Oct 30, 2016

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Where to do I start on my experience, Sergio was a very helpful, and a very respectful man. Even though i showed up many times before purchasing the car (Infiniti G37xS), ) he was very patient and always had time to answer questions or any concern. Thanks to Sergio, for finishing the deal for this amazing car.

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Cslevin1

Oct 29, 2016

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This is the second (additional not a replacement) Honda Accord that we have leased with Igor Shiff from Bay Ridge Honda. Customer service is impeccable. The Accords ride like a dream. Thank you to Igor for once again making the transition easy and smooth. He is a gentleman and a superb dealer. He is the reason we will be back to Bay Ridge Honda again.

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naho123456

Oct 28, 2016

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I have had the pleasure of working with Igor the past 15 years!I have leased 6 cars and have had a excellent experience each time.He's the best!!!!!

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Nick6218

Oct 27, 2016

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Met with Leo when we walked in. U am in Th business but kept that t myself for most of this process. Wanted to make this as quick and as painless as possible for my elderly grandmothe. Leo was and knowledgeable and professional as we could have asked for. I will be back with fir bed to see Leo at Bay aridge Honda, thanks for the Love!!

KP

Karyn Pampinella

Oct 26, 2016

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Everyone that helped me was very professional. I never felt any pressure to purchase a vehicle. The staff was very helpful fulfilling my families needs. I was always greeted with a friendly smile.

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huytluu

Oct 25, 2016

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Waited in the waiting room for 4 hours from 12pm to 4pm no-one called my name went up to the speak to service adviser he said your car is not done come back tomorrow.why you didnt tell me that earlier or inform me to comeback. having me wait there for nothing. i decide not to let them fix my car and take to different auto repair they charge $138 for the check up fee. Worse customer service ever! I will not coming back. Stay away from Steve Harris (service adviser) He is just unbelievable, worse than worse. take my word for it please see a different service adviser if you have no other place to go since there other service adviser

AK

Aimee Kirvan

Oct 24, 2016

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We travel from South Jersey to buy our cars here. Best prices, best service and the entire process takes less than 30 minutes! Igor has everything prepared before we arrive so that we can be in and out, quicker than any other dealer we've ever purchased from before - with three children, that's a huge plus. Cannot say enough about this experience.

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pscherz

Oct 24, 2016

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Leo was very easy to work with and very understanding of budget constraints for our new vehicle. We had a very specific car in mind with a set budget. We were able to get the deal we wanted and left in the new car that same day!

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MikeSer32

Oct 21, 2016

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I was very pleased with every aspect of my experience in leasing a new Honda Pilot from Bay Ridge Honda. The salesperson, Igor Shiff, was very helpful, professional and answered all my questions.Both Igor Shiff and Manager Harry Potamianos were a pleasure to deal with.

LS

Lenny Scandaglia

Oct 19, 2016

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Jose Gonzalez is a true professional. If you need to buy or lease a car i recommend you ask for his assistance. This is my 3rd lease with Bay Ridge Honda and Jose continues to make my experience a simple and hassle free one.

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Tolik

Oct 19, 2016

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Sergio was nice, helpful and professional! He took his time in explaining for us all details of our new Honda Accord Sport .Thanks for your help , Sergio!

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rpatt528

Oct 18, 2016

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Elizabeth Polanco was so helpful in the purchase of my 2016 honda civic. She was outstanding saleswoman. Patient, friendly and answered all of my questions. She didn't try to haggle with me, gave me a great deal and it was a fast process too. I will definitely be back and will recommend others go to her as well.

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Djames

Oct 15, 2016

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I finally got a decent,Honda CR-V. Mr Serge Casian made it a breeze.He had all the details to make the process easy,for that five star from me.I'll be telling my friends.Thanks Mr Casian .

GG

Gala Gabinsky

Oct 15, 2016

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This is our 5th car with this Dealership and 6th with same dealer Igor Shiff. He always very profecional, prompt, responsive and the entire experience always very smooth.

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YM

Oct 14, 2016

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My recent car buying experience at Bay Ridge Honda was a positive one. I had the pleasure of working with Jaime Fernandez to navigate the purchase of my first car. Mr. Fernandez was patient with me throughout the process. He shared his knowledgeable about the different Honda models, he answered (all of) my questions and he explained the steps along the way.

D

darrylann

Oct 13, 2016

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Sergio was so accommodating on my long distance purchase of a used CRV. He even went so far as to send me video of the vehicle before I made my decision. Everything was in order when I arrived to pick up the car and Sergio took care of everything as soon as I walked in the door. Bay Ridge Honda had the best price too in any of the eastern states I searched.

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linda1975

Oct 12, 2016

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Sean was very friendly and patient, it was a great buying experience and I will recommend anyone looking to buy a car to him. I love my new Honda.

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JSikopoulos

Oct 11, 2016

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I recently purchase a Pre Certified owned Honda CR-V from Bay Ridge Honda's and my experience was beyond pleasant. My Sale Rep was Sergio Casian, and he treated me more as a friend then a potential buy. I had explain to him what my budget was and he really went to work. For over two weeks he would search his inventory, call me with potential vehicle's and did his best to bet me the best price possible. If you are looking for a Sales person who is going to look out for your best interest, hear what you are truly saying with respect to budget and type of car you are looking for, Sergio is you guy. He truly gets his potential customers and work for you to talk away being happy with what you purchased. In no way did he try to sell me something I didn't want or need. Outstand customer service and overall just a GREAT experience with Sergio and Bay Ridge Honda dealership.

SM

Sajjad Mamun

Oct 10, 2016

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really wish if I had a negative starring or hate button here. I went there today as I had an appointment scheduled today with Joanne..... when we went there she wasn't there so a senior sales representative named*** Elizabeth Polanco*** came to help us. She was judgemental from the very beginning as she started with and I quote "let me see your driving licence as you look to young to have a driving licence." Then we started talking about leasing Honda civic 2016 with higher milage. From the very beginning she started to blowing me off...she was so rude, wanted to control the whole conversation so that it become one sided...here are some examplesAt one point of our conversation I asked her to explain the procedures and fees..and once she did and gave us her price I asked will she be able to give us better price she put the situation like since we got the quote online before that's the best price and we should not expect more than this hahahaha. Then I asked is there student discount available? Her response by rolling her eyes and I quote again " do you still think you will get any discount when got an Internet price.??" I wish if I had a photo of her face when she said that. How rude it was. Then I was trying to work out the price since I went there on rainy and windy and cold weather like today. Her reply was if you don't agree the price you should go other place with an attitude xxxx off. ( point to be noted here a sales representative is pushing a potential customer to other place). She didn't try to work out the price any way what she did was lower the down payment and higher the monthly payment with very rude approach which push me away to other dealers and worked out for me good cause I got better price. Any way at the end she did a horrible thing that went way below ( not acceptable at all) customer service standard in usa. I wanted to look at her scrapbook where she wrote down the prices with an intention if I can work out the price so I held the book it was on her side. She quickly grabbed it not letting it go and said and I quote "I think it's ok"(basically saying get the xxxxx outta here) I asked her what let me take look again. She said I don't think you need that. It's ok. That turn me off completely I felt so insulted I immediately left the showroom. And forgot my umbrella behind. I send my brother to get it and she bullied him to... that's how my experience with this dealership. Won't recommend it to online nor to anyone I know. Just don't go there people. You deserve better.

WC

William C.

Oct 10, 2016

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This was the best car buying experience ever. The entire staff was amazing.I have bought in 4 Honda dealerships Bay ridge is the best seriously.

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returncstmr

Oct 8, 2016

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My review is a few months tardy, but had to comment on Mark Anthony's professional, friendly and helpful service EVERY time I've dealt with him. He is the reason why I go back to this dealership for each new car.

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Judy1959

Oct 6, 2016

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I've been leasing cars for the past 9 years and this new pilot starts my 10th year with Bay Ridge Honda.Igor Shiff has gone above & beyond with the service he provides as a salesman!!!

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CR

Sep 30, 2016

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Igor Shiff is a great salesman. He matches you with a car to fit your lifestyle--in my case a Honda Civic LX. He answered all my questions and showed me the many great features of the car. Igor returned calls promptly and catered appointments to my schedule. I highly recommend Igor.

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Janette12

Sep 30, 2016

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Very friendly and amazing service. Igor went above and beyond to help and make things happen. The day I picked the car it was raining but did not stop him to come out and set up my phone and teach me about the new futures on the car.

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dan12

Sep 29, 2016

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It was my second time to be back in Bay Ridge Honda and worked with Sean Park who is a very warm and knowledgeable car dealer! I had no intention of replacing my current lease considering I still have 6 months to go in my lease and I was also in the final stage of mortgage refinance but Sean did his excellent work- took his time in answering all of my concerns, made me feel like he's advising a family member with a genuine and sincere intention. I ended up getting a new lease, what an upgrade from Honda Civic to Honda Accord Coupe! I am extremely satisfied and highly recommend Sean and Bay Ridge Honda!

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samantha scalici

Sep 29, 2016

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this place is great with so many helpful people made my first time leasing a car an awesome and easy experience will be back in the future. thanks guys !!!

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RZAMORA

Sep 28, 2016

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Mark Anthony is one of the most honest, friendly and knowledgeable car dealer I have ever met. He was great, I highly recommend anyone looking to purchase a new to go to him....

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Vseesman5

Sep 28, 2016

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Jamie helped me from beginning to end. He was extremely helpful finding me the right car for the price that fits my budget. I will recommend him to anyone. He was professional and polite. He is a true asset to your company. He went above and beyond to help me with all my needs.

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Oharalevi

Sep 26, 2016

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Thank you so much Bay Ridge Honda and especially Leo for making this deal happen. We couldn't be happier!! Easy, no BS, friendly and accommodating.

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annrich5e

Sep 26, 2016

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I have been working with Mark Anthony for few years and very very happy with his service. I highly recommend him to anyone looking to buy or lease a car. Mark Anthony was very helpful and very professional. Well done! Mark Anthony.

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Brothers

Sep 26, 2016

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If you want a friendly, knowledgeable, and low pressure environment to purchase a car, then Igor Shiff is the man for you. He came highly recommended by many satisfied customers through word of mouth. He is very patient, will answer all questions to your satisfaction. He makes the whole buying experience about the needs of the customer. I will be coming back to him for all my accessory needs, and will recommend him to my friends.

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Bay Ridge Fam Man

Sep 24, 2016

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Sergio: friendly, knowledgeable, thorough, never pushy, open to ideas, highly communicative.We are a family of five in Bay Ridge; made our first ever auto purchase at BR Honda after a lot of research and visiting other lots in the area. Sergio was the last salesman that we saw--the Odyssey was on our short list already but after meeting Serg and going over specs, comparing, etc, we were sold. Serg helped us find a perfect ride, we love it. Great experience all around--Sergio is the kind of person you want when buying from a dealership: friendly, laid back, knows his stuff, closely involved in all steps of purchase and delivery. Thank you Serg!

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Patricia Beagan

Sep 23, 2016

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My experience was made much easier because of the very nice staff at the dealership. I had the same salesman, Sean Park, both times that I leased a car and he was very professional and understanding. The gentleman in finance was also very nice

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Charity McQueen

Sep 20, 2016

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I traveled very far to Bayridge Honda. Leo treated me with Outstanding Service! After showing me the Accord Touring with all the bells and whistles. I was able to get the car of my dreams. The experience was worth everything. I would recommend Bayridge Honda and Leo Goligorsky to everyone that wants to be in the Honda family. I am very satisfied.

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Brooklyn55

Sep 19, 2016

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This was a new experience for me. Im 19 years old and buying a car can be very stressful. Serge helped me all the way. He will make sure all your questions and concerns are answered before you drive off in your new car. I will be recommending all my friends and family to him. Customer service is always the best in shopping

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Dmitry Azarov

Sep 19, 2016

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Igor is the best there is man. My family has been leasing from him for about 12 years now. All Hondas. This time I got HONDA CRV and everything was perfect. Never mind my kid that was hanging over my arm yelling. Igor took care of business and deal was done. Considering how many steps goes into car leasing, that was painless. The staff tried to entertain him as well. Next day, I found out I forgot my bank card at the restaurant next door he mailed it to me. Igor is the best there is and you don't feel like you are leasing a car, you are just hanging out. Highly Recommend.

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Steven

Sep 17, 2016

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I want to thank you as the whole process of purchasing my Honda accord was painless and the staff at your facility treated me very professionally. The honda is a terrific car to drive and I am pleased so far. Thank you Serge

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Kathy A.

Sep 17, 2016

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My name is Kathy and I had the pleasure of. working with Sergio as my sales man who help me purchase a 2013 Honda Civic. He was very helpful in setting up the correct price explaining every detail on how the price is actually built. What really amazes me is his knowledge of every brand since I was coming for totally different car. At the end he was able to explain me why I should get into a Honda Civic and what options the car comes equipped with. I will definitely recommend Sergio to all my friends and coworkers. Oh so thank you Bayridge Honda for being such a fast paced environment where things get done quick and easy.

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Ms2777

Sep 17, 2016

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We have been working with Mark Anthony for over 5 years and we would never go to anyone else! I highly recommend him to anyone looking for a new car, he truly cares about his clients and always makes sure that you are getting the best deal. We have been extremely happy with all 5 cars that we have gotten from him!

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Leawins345

Sep 15, 2016

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Mr. Baldassare was very patient and super nice & I highly recommend you see him !. I'm very happy with my new car. Overall I had a great first car experience at this dealership.

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Pete12

Sep 14, 2016

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Serge was very professional and helpful. Buying my car was an easy experience and I definitely look forward to returning. His relaxed demeanor put me at ease and I trusted him to guide me through the car purchasing process.

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Fyah Wayne

Sep 14, 2016

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I walked in to purchase a vehicle i was very happy from start to finish with Mr. Casian. I would recommend all my friends too him. Excellent customer service.

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Browbiz

Sep 13, 2016

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This is my first lease and didint know much about it. I walked in and was greeted right away by the receptionist. Jaime Fernandez of Bayridge Honda, was recommended to me by my sister in law..from start to finish he made my transition in to my new Civic fast and easy.. Straight up, no guessing. Great guy, takes pride in his work! I admire that! I love my new car and will now recommend Jaime as he was to me. Did I mention I'm from Long Island? It was worth the trip! Thank you! Thank you! Thank you! Lisa Anderson

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JONATHAN DEJESUS

Sep 13, 2016

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I traded in my truck for a new accord, Jaime Fernandez made the process smooth and easy and continually checked on me. Joseph Calixtus explained every thing about the finance clearly. Thanks a lot.

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Osmill

Sep 13, 2016

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Unforeseen circumstances were addressed and we were able to close the deal satisfactorily. Jaime was helpful in making this first time experience worthwhile. I would highly recommend Jaime and this dealership.

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Mirta M

Sep 10, 2016

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I owned a Honda Civic 2002 Coupe and strongly believe the Honda engines are the best. I needed to get a larger, 4-door car. It had to be economical. I came to Bay Ridge Honda, because of a Labor Day special on leasing a Honda CR-V, SE 2016. The minute I walked in the door of Bay Ridge Honda, I was greeted and offered something to drink. Jose Gonzalez, who was the person who helped me with the process, was fantastic. He listened to my requirements and met them. The monthly lease is $129 a month, which is very affordable for a great quality vehicle. Jose went beyond in terms of providing me with excellent service and good value. I highly recommend this place.

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Pilot

Sep 8, 2016

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My wife and I went to BayRidge Honda with a particular vehicle in mind, & when that vehicle was no longer available Mr. Casian directed our attention to a few other similar vehicles that we might be interested in. Mr. Casian help us in every step of the car buying process. He was very instrumental in assisting us with making an informed decision. He treated us with courtesy, professionalism and respect. I would definitely recommend Mr. Casian to family and friends if the need arises. Thank you Mr. Casian for your dedication and hard work to ensure that your customers are well informed. It was a hassle free experience.

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DanS

Sep 8, 2016

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I've purchased a certified Honda Accord Sport from Serge Casian. Everything went well and smooth. A Sales man, Serge Casian, is genuinely a great guy that doesn't make you feel suspicious of anything. I trusted him and wasn't dissapointed. Still answers my calls, answers on all of my questions, great after sales communications, wonderful experience. Thank you Mr. Casian

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StanG

Sep 8, 2016

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I've purchased a Honda Civic from Bay Ridge Honda. I had to pleasure to have Mr. Casian assist me in the process. He is a knowledgeable and attentive salesperson. Pays close attention to customer's needs. He is the right person in the right place.

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squeaky

Sep 7, 2016

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I enjoyed the professionalsim of my agent as well as the other staff. He was very at tentative n I didn't feel pressured into making my selectoon. I would recommend him to my family and friends if the need arise. Thanks again from Bertha

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Renata

Sep 7, 2016

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Igor Shiff is the best salesman I've met. His professionalism and patience made my experience of leasing our first car very nice and easy. Moreover he offered us the best price. I'm really glad we were referred to Igor by my friends.

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Rosaura02

Sep 7, 2016

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Well sergio was a very strait forward sales person.hi will honest if the vehicle its not certified that means something its wrong also we negotiate price the price was 2000 less from other dealers.

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Rabitt

Sep 5, 2016

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It was an extreme pleasure to work with Elizabeth Polanco when leasing my Honda CRV. She made the process enjoyable. She took care of everything within a few days. She got the registration, the plates and the insurance. All I had to do was sign the paperwork. It was all done in less than an hour. She showed me all the features of the car and set my radio stations and synched my smart phone. She even picked me up at my house and gave me a ride in to the dealership. She saw my address and realized that I lived only 5 minutes away so she offered to take me in. I didn't know how I was going to get there last Saturday. I would strongly recommend her to my friends and anyone looking to buy a car. I will definitely contact her when I'm ready to buy my next Honda.

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Psisino123

Sep 4, 2016

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George and Elizabeth made my car buying experience the best I ever had. They treated me with respect and valued my time. thank you George and Elizabeth! You have a customer for life

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angela loiacono

Sep 4, 2016

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When i pulled up to the dealer Elizabeth standing outside and i asked if it was ok if parked here. She said SURE. Then the rest was history, we connected on so many levels and made my shopping experience easy and carefree. I will highly recommend Honda of bay ridge to buy a car. From the receptionist to the GM, the process was with ease. I have now gotten a New Friend.

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Marie331817

Sep 3, 2016

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Igor Shiff at Bay Ridge Honda is truly the most competent and trustworthy car salesman you will ever encounter. This is the 5th car I've gotten from Mr. Shiff, and his professionalism and courtesy seems to grow with every contact. I always refer friends and family to him, and they all agree. Once you have the best, you never try the rest!

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JF0285

Sep 2, 2016

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This is the fourth or fifth car I've gotten from Bay Ridge Honda, the second from Mr. Gonzalez. The professionalism and concern for the customers side of the deal is unmatched. They are knowledgeable and make the whole process stress free. From purchase to service they are first rate. I highly recommend Bay Ridge Honda and especially Mr. Gonzalez. JF 2016 CRV

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Lmontalbano

Sep 2, 2016

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With the help of Elizabeth Polanco I leased the car of my dreams. My experience was easy, fast and inexpensive! All the staff at Bay Ridge Honda were professional, considerate and honest employees.

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Lgonz

Sep 1, 2016

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I inquired about leasing my first new car and I was blown away with how fast and easy the process was. Elizabeth Polanco made the process so easy and stress free! less than 24 hours after my inquiry I walked out of the dealership with a brand new car! I couldn't be any happier with the services I received. Elizabeth Polanco worked diligently to find me the best deals on insurance as well. I would highly recommend anyone to give Bay Ridge Honda a shot ! Elizabeth, you are great!

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Completely Satisfied

Sep 1, 2016

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I bought a Honda 2016 CRV yesterday a car that likely as soon as a week ago I would say that despite some of its high ratings I would not consider as I had many times in the past considered myself a Jeep customer.Problem was that past Chrysler/Jeep dealership did not offer what I felt was a sincere effort to develop what's best for the car buying/leasing customer rather than ( and they did once) consider what would be best for the customer as well as what could work for the dealer.Igor Shiff does that. and not just once but as I've seen over the course of ten years that I've known about.My girlfriend does not shop anywhere else. and this past spring my son leased his first new vehicle and it was a 2016 Honda Civic. Once again he was dealt with - Honestly, Efficiently, and Professionally (words not sometimes used with car salespeople and dealers)- making him feel like a real car buyer, a very good feeling for a 23 year old kid.Yesterday -knowingly as made a conscious decision not to shop around beforehand- I went in and was handled in the same way I described as my son.I was able to work out of a hindering car contract working -fairly- into my new one and after driving off the lot feel- in today's key corporate rule book , key words- Completely Satisfied!Shop Igor Shiff and Bay Ridge Honda.JG- 2016 Honda CRV.Be smart if looking for the right car salesman and the right car dealership

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breezydoc

Aug 31, 2016

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Bay Ridge Honda made the car buying experience as simple and comfortable as possible. No wait excellent service and professionalism. Sean Park my sales person called me to keep me advised of the progress of my sale. I would highly recommend this dealership to anyone in the market for a Honda.

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Carlady

Aug 31, 2016

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Today I purchased my third car from Jaime and I am totally in love with this car. Jaime is the absolute best. He always makes sure I leave totally happy and today was no exception! Looking forward to coming back in a few years for my fourth car and I'm definitely coming back to Jaime for the sale.

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Civic16Bernie

Aug 31, 2016

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My saleswoman, Betty worked very closely with the manager Adrian to give me a fantastic deal. Betty was professional, curteous and I would not hesitate to recommend her or Bay Ridge Honda. My overall experience was completely positive. I am very happy with my new Honda Civic!!!!

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Paul

Aug 31, 2016

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I purchased a 2017 Honda Accord for a very low and affordable price thanks to Betty Lala she was very PATIENT and PROFESSIONAL with me, she took her time to give me detailed information that I needed to know she also helped me pick out the perfect car/color for my wife.. My lease on my jeep Cherokee will be up in 3 months and I will be back for Betty to help me pick out a brand new car for myself...

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PrasenGope

Aug 31, 2016

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While reading the reviews of the car-dealers in and around Brooklyn and Queens, I was horrified. I was wondering why car-buying sucks. So with that in mind, I came to Betty! And voila!I'm glad that I was assigned Betty. She is understanding, compassionate, witty and above all professional. The whole process went smooth. Oh! and that was my first new car from a dealer and I'm glad that I bought it with a pleasant experience.I'd recommend anyone to directly go to her if they want to buy a car before going to somebody else. It'll save you a lot of hassle and time.

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Sheila P.

Aug 30, 2016

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The visit went very well. Worked with sales person, Elizabeth Polanco. She made the process seemless. She was even going to deliver the car to us personally, but we decided to pick up at dealership. What service!

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ABC

Aug 30, 2016

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Unbelievable experience in a very bad way. Speechless I have to say. We had a written agreement on a price to purchase a new car from them. Took down my driver license for registration, a $2,500 deposit and the trouble of getting the car insured. The car was supposed to be ready for pickup next day instead they completely back out of the deal claiming we didn't sign any contract -Unbelievable! I am sure they would of kept our deposit if the situation were reversed. They left us hanging and feeling defeated with nothing.

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NurseRene

Aug 28, 2016

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If you want honesty with no bs and a salesperson to be thorough and patient with you, ask for Joe Barca. Best experience! If you call and they tell you he's not there, call back the next day. Well worth it!

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Jason4381

Aug 27, 2016

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A dealership you can trust is as important in finding a car you can trust. Our salesperson, Jamie, worked hard to remove the pressure and stress of leasing a new car. It was a breath of fresh air to have every quote and statement he made to hold true during the entire process. It's the first time in purchasing or leasing a car we never had to worry about surprise hidden fees or conditions.

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Tteot4n!

Aug 27, 2016

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Jose Gonzalez is an excellent Sales and Leasing Rep. He was recommended by a friend who had just purchased a 2016 Honda Civic . Jose was very cordial. - I test drove the Honda CRV- EX and Jose explain the features of the vehicle. The day I pick up the vehicle Jose went over the features and manual which was very helpful. He also programed my radio stations. I would highly recommend him to my friends who are interested in buying or leasing a Honda.

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Denyseg1

Aug 25, 2016

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The car buying process was easy and convenient. The sales agent was courteous, knowledgeable and friendly. The experience was better than expected and I will recommend Bayridge Honda to someone else.

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tai

Aug 24, 2016

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My mother needed a new car and Mark Anthony was the best! He was very helpful and patient during the entire process and really listened to what my mother needed and wanted in terms of a car. He made the whole process quite easy and she is very happy with her purchase. I highly recommend him.

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Lovemycar

Aug 23, 2016

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Jose was a great salesperson, no pressure and very easy going. If going to bay ridge Honda be sure to ask for Jose for help.

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Mo456

Aug 23, 2016

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He is very patient and understanding this is my second vehicle and you don't always get a approved easily for a second car and I have had credit issues in the past. Jaime made the paperwork effortless and there was no issues getting the car I provided all the paperwork that he requested of me I recommend Jaime to anyone who wants a professional and straight forwards salesman. He has always return my calls whenever I had any questions if he didn't pick up when I left him messages. It is my pleasure to purchase a vehicle from Jaime and I look forward to working with him again in the future. I have sent family members and they all leave happy thanking me for sending them to him A Plus service .

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danielle noto

Aug 23, 2016

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I had a great experience with Frank Baldassare. He was patient and knew exactly what I was looking for and helped me through the process of getting a new car. All the employees were kind and very attentive to my needs as well as the other customers. All in all it was an excellent experience.

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Happylady

Aug 23, 2016

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This is the second car I purchased from Jaime and I am sooooooooooo happy with the experience and the car. He is awesome! The experience was amazing and the car is as well. I will definitely be coming back for another car from him. Jaime is just that great!

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Yankee04

Aug 22, 2016

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My fiance and I went to Bay Ridge Honda interested in potentially leasing a 2016 Civic. We had the pleasure of working with Mark Anthony. He answered all our questions and did not give us any high pressure sales tactics that we received at other dealerships. He worked with us to get the right deal and we walked out with a new Honda Civic. Mark is the perfect car salesman to deal with. I would go back to Bay Ridge Honda and Mark for future car leases or purchases.

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Joni

Aug 22, 2016

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I have just leased my 5th Honda from Igor Shiff and it was the best experience ever. I am 100% satisfied with Honda cars but having Igor as my salesman makes the experience worth while. He found the best match to meet my driving needs and made valuable recommendations. Trading one lease for another was a wonderful experience with no problems or worries. He found the exact car that I wanted, and took care of everything-- what more could you ask for!

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Lawrence (Larry) Isaac

Aug 21, 2016

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Jose Gonzalez provided excellent customer service by helping me to lease a vehicle within my budget . We were able to test drive the vehicle and Jose explained the vehicles' manual/automated features which was very helpful.. .

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jamila

Aug 20, 2016

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Jamie is an amazing sales person he helped me find the car i wanted and he was very nice and patient with me. He got me a honda accord 2013 for a really good price. Ill recommend bayridge to my family and friends. Amazing experience.

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Kduff1121

Aug 19, 2016

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I have bought two cars from bay Ridge Honda and from Elizabeth Poland and I have had nothing but great experiences. My first car I bought she worked tirelessly to get me the right deal and she did the same as well the seconday time around. Highly recommended.

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DavidZ

Aug 18, 2016

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A pleasure doing business, friendly. The response was effective. This Honda dealership came thru withmy request for a CR-V. Thank you. Costco reference paid off.

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bigmanj

Aug 17, 2016

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The sale Jaime Fernandez took care of me he knows what he's doing he was very experienced I recommend it to anybody that's looking to buy a car

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Accord Driver

Aug 15, 2016

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Igor Schiff was fabulous. No pressure and very knowledgable. I was unsure which model I wanted. He gave me quotes for all models and was very responsive when I asked a million questions.

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Samanthajg3492

Aug 12, 2016

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I went to BAYRIDGE Honda the other day in hopes to get a good deal on a leased car and quick. Being that I am still a student, I had a regimented amount of money I was willing to spend and put as a down payment for a car. I had taken interest in the Honda Civic (2016) because a friend of mine recently purchased one of well. When I got to the sales floor I was approached very kindly by Jamie, who asked my my name and gave me a good feeling right away. I explained my situation and was stern in my wants/expectations and he recommended two of the cars in the lot being best for me. With a noticeably disregard for one, Jamie directed me towards the Civic and told me to check it out. I can be impulsive and nervous, but Jamie, knowing I was a first time buyer slowed down the process and made it less stressful and more enjoyable. After deciding that I was interested in the car, we sat to talk prices and what can be accomplished. I have Jamie a budget and hoped he could see it through. Instead of negatiating with the other workers by myself, Jamie helped me and somehow was able to get the price I asked for without much hassle. I couldn't have been more impressed and happy that I actually was not being taken advantage of or "raked over the coals" being a new, young, and naive leaser. Jamie even took out the time to speak with my father over the phone mentioning, he does not do business like the 70s where salesman reputations were purely to get as much as they can out of you with no care...that he builds relationships with his clients and hopes to get them exactly what they wanted. I couldn't have said it better because that is exactly his motto. He did not try to sell me on fancier things or push anything on me. He mentioned other, better options of course but he knew my price range and respectfully accepted whatever I asked. Also, he was able to find me a car to take home that day! It was beyond a blessing to have walked into BAYRIDGE Honda I hopes for a car and get one the day of. After going through the process of leasing, Jamie took me to my car where he, himself, put on my plates for me and sat in the car with me to explain thoroughly how to work the inside of the car. He set up my radio and connected my phone to the car through Bluetooth. To say that Jamie was an exceptional salesman is an understatement. I am beyond pleased and happy with his customer service and with my new car! Thank you so much Jamie and everyone at BAYRIDGE Honda. I definitely see myself continuing a business relationship with Jamie and Honda. Again- thank you so much Jamie. You exceed your expectations!

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Eileen817

Aug 11, 2016

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Mark took very good care of us!!! He has such great patience !!! Never rushed... answered all our questions no matter how many times we asked. Very honest and understood exactly what we wanted.Great Job Mark :)

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Amy Wilkinson

Aug 10, 2016

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Frank Baldassare was fantastic...listened to us, understood our needs and got us a great deal-the best option for us. The entire experience was very pleasant and quick from start to finish.

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Honda

Aug 10, 2016

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Leo made my car buying experience very easy. He was very honest and knowledgeable about the truck i purchased. The rest of the crew helped to make my purchase quick and easy. I highly recommend them!

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Slava

Aug 9, 2016

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Igor Shiff is the very best salesperson! Knowledgeable, friendly, extremely helpful, highly professional, and responsible. This is the third car we are leasing with his help and advice. We will recommend him to all our friends!

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Kristofor Nelson

Aug 8, 2016

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I went in to see Leo after meeting him on a Tuesday night at an event which I was interested in the 2017 Ridgeline which they had at the event. I came into the dealer two days later and in two hours I was driving away a 2017 Honda Ridgeline. Leo was professional and answered all my questions. I got to see the Ridgeline in the store. I was also interested in the 2017 Honda CRV-EX. He showed me both trucks and compared the two of them. I leased my 2004 Honda CRV from Bay Ridge Honda back in 2004 and from that day on I was always going to be a Honda customer. Leo set me up with Allstate because they share space in the dealership, and I sat the guy from Honda about payments. It was quick, easy, and the right price. I was so happy to have everything all done and drove my 2017 Honda Ridgeline home that same day. Thank you Leo.

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Firefixmaster16ataol.com

Aug 8, 2016

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Jamie is the best I have bought 2 cars and he is the best best service in Brooklyn come down and see him Jamie Hernandez

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Shantel Rodriguez

Aug 7, 2016

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Words cannot describe my happiness...Elizabeth Polanco was the best salesperson ever!!! Never pressured me and made sure I knew everything about the car until the very end.

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Alku

Aug 5, 2016

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After 4 years of driving my second Honda CRV I decided to get a new one with up to date gadgets. I was greeted by very friendly people whic guided me every step all the way up to the getting into the new car. I like my new car and the service I received and will recommend it to my friends.

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HappywithHonda

Aug 5, 2016

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After deciding to part with our 12 year old car that NEVER gave us a bit of trouble, my husband and I decided it was the right time. We were drawn to Honda; our son had a good experience a few years ago. We went into the showroom late July and looked around as it was our first venture looking at new cars. We looked at other cars but decided to take a second look at Honda. Walked in and saw a beautiful Accord Sedan, 2016 and it was a done deal. Didn't take much to persuade us. We sealed the deal! Sean Park assisted us every step of the way. He is very professional and willing to answer all questions. We will probably pay him a vist or two to fully understand every feature of this car.

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Annette Mc

Aug 4, 2016

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Mark Anthony was great - very knowledgeable about Honda's and other car manufacturer's. We have owned many different cars and been to several dealerships, this was the best experience!

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chuck

Aug 4, 2016

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I brought a Honda Fit from this dealer today (8/4/2016). Leo was my sales person and he was very friendly and efficient. I ordered a 2016 white Honda Fit on 8/3/2016 and I got my car today. It was quick inasmuch as Leo was trying very hard to smooth things out.I will definitely come back here and I will buy another car from this car dealer. Chuck

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Donovan leo23

Aug 4, 2016

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Because the people are excellent and give you quabalify services I recommend you to check out? Bay ridge honda Good services good people no hassle excellent services

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Sheikh Hoque

Aug 3, 2016

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Nikel was very patient, explained our options and was very respectful of what we wanted. We were able to negotiate and got a reasonable price with Nikel. But I had a problem with finance manager that problem was solved by Mr. Adrian, Sale Manager. Thanks to Mr. Adrian. At least one time we have to read the paper before sign up. Overall service was good.

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Judi1117

Aug 2, 2016

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First time at Bay Ridge Honda and met Mark Anthony. Extremely PATIENT and knowledgeable. I just leased my 4th Honda. Mark Anthony looks out to your needs and wants in a car. And he follows up to make sure all is good. He is Highly recommended!

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mitchg1000

Aug 1, 2016

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I work with a salesman by the name of Frank Baldassare. I have worked with him since 2005. He is an absolute gentleman and a pleasure to work with. Prompt in calling back when questions needed answering. He makes the whole dealership experience seamless. As for Bay Ridge Honda, I have purchased or leased ten cars since 1996 and will continue to do so for the foreseeable future. I am very happy with their team.

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Jcella57

Jul 31, 2016

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I just recently purchased a 2016 Honda Accord from Liz Polanco at Bay Ridge Honda. She was fantastic!! Knowledgeable of all the vehicles I looked at and very patient with me while making my decision. Finally selected an Accord and both Liz and Fred Rollo made the purchase seamless and quick. Would recommend Liz to anyone who would listen! I love my Honda.

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Beckyh1129

Jul 30, 2016

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Had the best experience at bay ridge Honda twice! Definitely speak to Mark Anthony Esmade! He can definitely address all your concerns and needs. This is the second car I get with him and I'm glad to say he's such a great help!

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fmenardy

Jul 29, 2016

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My sister purchased her Honda from Liz and raves about how wonderful and helpful Liz was. She's so happy with her car and tells everyone to go there.

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Pumba69

Jul 28, 2016

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Thank you Fred Rollo and Windy on a awesome and smooth transaction. They are very friendly and willingly to help. They also answered all my questions and concerns that you may have or not have. Mr. Rollo helped us a lot and worked with us even when he have a very busy schedule. He was able to help me with the new car I purchased as well as the old one I have. Highly recommend coming here to purchase new cars and will look forward for present and future transaction.

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Stephen28

Jul 28, 2016

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The car dealer Jose Gonzalez was very professional and courteous . He was very helpful throughout every phase and I would recommend Bayridge Honda to everyone .

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tommyanimal

Jul 27, 2016

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Visited BRH with letter from GM regarding possibility of getting out of lease early and be able to enjoy savings, cost reduction, etc.Met with Igor Shiff. Went through all the scenarios, evaluated by current car (2013 Accord) and walked away with a 2016 Accord 6-Cylinder at a cost similar to what I was driving when I walked in.Process took two days. He did say if I wanted the same car I should wait until the 2017'scome out because he didn't have any EXL's.Trade up for the same cost seemed like a good alternative.Will realize a boost in insurance but that was to be expected.This is why I provided an excellent rating.

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Gabe

Jul 27, 2016

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Elizabeth is definitely someone I would recommend to anyone who is purchasing/leasing a new car. Very diligent, professional, caring, and master to her craft. Tries to accommodate her customer and their "wants" before getting her side of the job done. Very loyal to her word & the outcome & process is very smooth & stress-free. Once again i thank Bayridge Honda & Elizabeth Polanco for my new purchase (2016 Honda Civic LX). Couldn't be guided, instructed & dealt with anyone better.

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kae727

Jul 27, 2016

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Jose made it easy for me to make a decision on what type of suv I needed. He was very accommodating and was patient with answering questions and concerns I had about purchasing a new vehicle. Jose walked me though the different extras that the Honda CRVs came with, and made sure I understood. He was professional and made the buying process easy for me. It was a pleasure to have dealt with Jose.

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PBJMOM

Jul 26, 2016

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This was my second lease that I dealt with Igor. He is professional, responsive to phone calls and emails and put me in the car that suited my budget. Everything was negotiated and handled by phone, and I arrived at the agreed appointment time to sign my contract and pick up the car. Igor was ready with paperwork and keys. I was in and out of the dealership in no time!Igor exceeded my expectations once again, and I have no reason to shop anywhere else when considering a Honda. Thank you Igor!!!!

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raonyr

Jul 25, 2016

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been with bay ridge honda for years. i live in new jersey and still buy from bay ridge honda always professional and answer any questions in a timely manner. they go above and beyond

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Fastidious

Jul 25, 2016

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If you are apprehensive of car salesman, Igor will exceed your expectations: Knowledge, Professionalism, Courtesy and Excellence in service.Although I wanted to upgrade from my Honda Accord, I needed the new car before the weekend. Spoke to Igor on the phone briefly on Wednesday evening. He answered my questions to the point and advised me on the relevance of each premium feature to my needs; no pressure whatsoever to spend more. Arrived as scheduled at 6:30 PM on Friday; drove off in my leased car by 7:00 PM; all documents in order with a demonstration of the new cars features included.

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Jesus

Jul 24, 2016

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After having a terrible expierence at a previous Honda Dealership in Long Island ... I walked into Bayridge Honda , to get a 2 opinion and got a friendly welcome from their staff at the door. I asked the Sales rep Jose Gonzlez to show me a Honda CR-V for which I had interest in. Jose, took me to the show room and showed me the Vehicle and gave me all the specifications in minutes. Say no more , I wanted my CR-V !! He got my paper work started in minutes and got me approved !! He then told me me my Brand New Car would be available for pick up the following day since it was near closing time. No problem I was in no rush !!.. The following Day , I came with my family to pick up my CR-V , Jose once again showing his professionalism , explained to me all the functions of the vehicle. He even put a nice Red Bow on it. WOW !! Got all the paper work signed and just like that in less then 2 days, I was out the door driving in a Brand New 2016 Honda CR-V Ex !! The only thing I regret is not coming to Bayridge Honda since the beginning. Thank you Bayridge Honda and Thank you Jose Gonzalez For your professionalism !! Happy Customer

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RAR

Jul 18, 2016

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I had a great experience first time dealing with Mark Anthony. He was attentive to what I was looking for, patient, honest, and did not sugar coat what he was saying. He made sure that I got the most reasonable deal that I could get within my parameters. I do recommend Mark Anthony to anyone who wants to purchase/lease a new/used car at Bay Ridge Honda.

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Emilion321

Jul 18, 2016

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Came in to see a used car and came out with a brand new 2016 accord. Mark Anthony was amazing in helping me. He pretty much told me straight up what the better option was and didn't give me any run arounds. He helped me to lease a 2016 accord at an amazing price. This is my first car ever! I would recommend him to anyone looking to get a car. Just when I thought I couldn't do it, he made it happen!

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gillian

Jul 16, 2016

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I am very happy with my new Honda CRV! Igor Shiff was an outstanding sales person. He was respectful, did not try to haggle with me and gave me a good deal. I did my homework before going in and knew what a lease would cost me and he gave me that price. He did not try to insult my intelligence and treated me with respect. It can be intimidating as a single woman to go into a car dealership but Igor was nothing but professional. It was a fast process too! I will be back and will recommend others go as well.

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Mbedessi

Jul 13, 2016

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Dedicated customers to Mark Anthony for years! TRUSTWORTHY, GENUINE, HONEST. GOES ABOVE AND BEYOND AND TREATS US AS IF WE WERE FAMILY! Always available, even after purchase of car. He calls to make sure we are ok and happy with the car and even follows up for reminders or updated information throughout the year! Truly cares about his clients.

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mace7613

Jul 12, 2016

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This was a great experience. The salesperson, the Sales Manager (Harry Potamianos), and the Finance Manager (Miguel Sanchez) were very professional in how they assisted me to purchase my first ever brand-new vehicle. My interactions with the Sales Manager and Finance Manager were limited, but greatly contributed to my decision to do business here. The Sales Manager, in negotiating the price with me, commented that doing business with me, at my choosing, felt like he was 'stealing' business from another dealership closer to where I live (I live in Astoria-and went to buy a car in Bay Ridge). This to me show a sense of honesty and an attitude of respect the Manager holds to his professional and the business community he serves. The Finance Manager was also very professional; he valued my time and worked in conjunction with the Sales Manager and the Salesperson to ensure I got the best deal. At the end of the say, I noticed that they both had treated me as a person, a neighbor, and not just like another individual buying a car. As for Jose Gonzalez, there are no words to really describe his professionalism; saying the best may not be enough. I only wish I had met someone like Jose when I used to sell pre-owned vehicles (2003); perhaps I would have found the strength and the inspiration needed to continue in the profession. Jose is the type of sales professional you want to do business with. Very respectful, very human and down to earth, while taking care of all the details needed to ensure you are totally satisfied with your shopping experience. During the negotiation there is, at times, little that the salesperson can do (that is, when the Sales Manager intervenes); in this occasion, I felt like I had an ambassador speaking on my behalf, inch by inch, helping negotiate the best possible deal for me and my family. Some people are what I call salespersons; others like Jose Gonzales, are SALES PROFESSIONALS. They do business with a sense respect and dignity that moves you; it is a especial way of treating people that causes them to see the bright side of life. Kudos to you Jose Gonzales! Keep it up!

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Jaybar

Jul 11, 2016

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We highly recommend Nikel and Adrian. These two optimized what great sales staff are. Everyone at Bay Ridge Honda contributed to a positive experience of purchasing a new car. Check out Bay Ridge Honda if you are looking to purchase and make sure to see Nikel and Adrian. Finance was also helpful. Finance was respectful of our choices as were Nikel and Adrian. Nobody pushed or made us uncomfortable in any way.

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Frankmi

Jul 7, 2016

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We needed a second vehicle to lease. This dealer strung us along for almost a month waiting for a vehicle. When vehicle came in they changed the price even after putting it in writing on purchasing report. Obviously we walked. Don't waste your time!

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Mr&MrsCouch

Jul 4, 2016

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Let us face it, car salesman pitches are the worst! Luckily, my wife and I found Frank one year ago at Bayridge Honda. We just got a second car from him this past Friday. Our first lease is up next year and we know where to get our next car! -- with Frank! If you are looking for a new car, we hope you get a chance to meet Frank. He will hear you out and help you decide the care that meets your needs.

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Nany

Jul 1, 2016

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l had the best experience with Mark Anthony he's my dealer at bayridge Honda for past 6 years this is the third Honda Pilot I less from him he's honest and friendly and he did his best to get me what I want and best deal I can every offer I thank him very much and I recommend him for any one looking to get the best

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brooklyncivic

Jun 28, 2016

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At a friend's recommendation, I went to Sean Park at Bay Ridge Honda to leave my new Civic. I had a great experience and would in turn recommend him to anyone. He was willing to answer any of my questions and made sure to follow up to see if I was happy with the car.

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4thCRV

Jun 21, 2016

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I just leased my 4th Honda from Igor Schiff at Bay Ridge Honda. I like Hondas- good safety ratings and reliable cars but what keeps me coming back is Igor. He is lovely, honest and reliable.

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mashabee

Jun 13, 2016

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I had a great experience with Leo as my dealer for my Honda Fit. He took care of everything from start to finish, and it was the most stress-free car purchase I have ever been through.

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Kelly, barbara

Jun 2, 2016

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It was the best experience we have ever had leasing a car. We were amazed how smoothly it went. Will go back and recommend everyone to this fearless hip.

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Jean & Barbara

Jun 1, 2016

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The best leasing experience I''ve ever had. Far superior to any dealership I've been to. Staff is intelligent, courteous, personable, fair and very knowledgeable about the product line.

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Fahmy91

May 22, 2016

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Mr. Mark Dance Jr. is a courteous sales person. He helped me from the beginning to the end. I was out of the dealership in exactly one hour. I lease all the time and I was never able to get out of there that fast, but he made that happen. No surprises anywhere, whatever he and I spoke about over the phone it happened. Very professional as well and did not try to push anything on me that I didn't necessarily want. Great dealership, great sales personal as well.

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Gajai

May 19, 2016

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Marc Anthony is the only sales person I used in the past 3-4 years! He's very honest with me and does everything possible to get me into the car that I want! He's very friendly and professional and I would recommend him and the dealer to anyone!

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Sohi

May 19, 2016

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If you are at Honda Bayridge 4th Ave always ask for this guy. He will go through all the things thoroghly and help you whatever he can. So I really recommend this guy. He is also have a sense of humor. So you are not gonna get boar through all the time you spent there.

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honda cust no more

May 18, 2016

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This dealership is the epitome of stereotypical car dealers. Dishonest, deceptive, rude, shifty.I've had 3 experiences with them and I should have known better after the 1st one. In my latest experience the sales manager told me: You didn't come in to do business with us today, then got up, shook my hand and walked away. Even the sales person was speechless. Their loss. NO SALE. No commission. No more customer. The manager told me Honda was losing customer loyalty. I don't doubt it. That manager's name isn't even listed in the "employees dealt with" section at the end of this review. Why am I not surprised?Another manager did call me the next day to set up a meeting with the general manager. I ain't going back in that buildingPrior to that I responded to many deceptive emails promoting an upgraded vehicle for the same lease price or an even trade for a reduced price. turns out since I had more than 1 month left on the lease my new payments would include the remaining payments on the existing lease. The new payment would be over $100 more per month than the current payment.

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mcarra4512

May 17, 2016

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I've been dealing with Sean Park for a few years now and just bought my second car from him. He is a professional at what he does and a true asset to Bay Ridge Honda. Ask for him when buying your next Honda. The dealership is one of the best. Don't consider going anywhere else for you next purchase. Thanks again.

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2016Crv

May 16, 2016

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Leo was very personable and patient we came in inquiring about a Civic and kept switching between the different models and ended up leaving with 2 vehicles . He also took time to show how the features work after the purchase. Finance department was great also (Milford Mills) Thank you Leo.

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Nyplease23

May 11, 2016

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This is my 4th car with Bay Ridge Honda and all of them have been great! Honest, hard working dealer! This latest purchase was the fastest one yet.

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daveny

May 7, 2016

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Excellent service. Go see Mr. Sean Park and you will get a great deal!!Got my new 2016 Pilot. Tried Staten Island, tried New Jersey, tried Long Island dealership also.....but dont bother... Go see BayRidge Honda. DH

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JillianBee

May 2, 2016

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Mark Anthony Esmade was pleasant to work with. He is experienced, knowledgeable, considerate, honest and very helpful. Many thanks Mark!! I will most certainly recommend Mark to my friends and family.

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joe1950

Apr 30, 2016

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Elizabeth Polanco and George Gambino were knowable, kind, and took there time explaining their product in detail. They made me feel comfortable with their pleasant conversions, and I felt comfortable leaving the showroom knowing how to drive the vehicle.

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Ratm88$$

Apr 29, 2016

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Family goes to Bay Ridge Honda for all cars. Always a great experience. Got a great deal done quickly. No gimmicks or bait and switch. Just good business.

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Rbwrench25

Apr 29, 2016

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This is the fourth vehicle I've leased from George and salesman Sean Park. Sean worked tirelessly to ensure I received the deal I was looking for and comfortable with. I will continue to be a Bay Ridge Honda customer for years to come!

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john 1051

Apr 28, 2016

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The employees are very helpful. They make you feel that they are part of their family. Best dealership I have ever had dealings with. Will continue doing business with them.

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Matt Lewis

Apr 28, 2016

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Working with Jose Gonzalez and the rest of the staff at Bay Ridge Honda was a very smooth, organized process. We absolutely love the car we bought, which secured an excellent price due to the USAA affiliate car buying program. We felt welcomed and comfortable during the entire process, which only took 2 days in total- the evening we went to look at the car and decided to purchase it, and filling out the paperwork, and the day we went to pick it up. There was never any pressure, just methodical assistance. Jose was efficient and demonstrated excellent follow-through. Picking up the car was a breeze, and nothing was belabored. The only tiny criticism we would issue is that there was not enough air in the tires, and we had been assured that all of those things like oil and air had been done. Overall, buying our wonderful car and working with Jose was a great experience!

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rahulgokhroo

Apr 24, 2016

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Great service by Sean Park. Timely service. Respectable. Professional. Great introduction for the new car. Help set up the bluetooth. Would recommend highly. Decent collection of cars.

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johnny57

Apr 21, 2016

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The salesman Jose Gonzalez was professional and extremely helpful in his approach. It made our experience of purchasing a new automobile smooth and hassle free experience.

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rjmsp

Apr 21, 2016

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i highly recommend Mark Anthony Esmade from Bay Ridge honda. He makes the buying experience stress free and easy. This is my third honda and second time working with Mark and plan to come back again

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cportelos

Apr 20, 2016

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Bought my second car from Igor recently. He is very trustworthy and personable. Felt at ease throughout the whole process. Many people I know go to him and everyone has been very happy with the service they receive from Igor, Would definitely recommend!

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Joans22

Apr 19, 2016

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I wouldn't go anywhere else. I have come back to the same salesperson (Elizabeth Polanco) for more than 12 years and she is definitely the reason I return to Bay Ridge Honda to lease my cars. My daughter, son-in-law and friend also go to Elizabeth.

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greina82

Apr 15, 2016

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From the minute we walked into Bay Ridge Honda we were greeted with great customer service. The salesman was awesome and he took his time with us and made it a point to make our concerns, needs and wants top priority. We had a great experience with Jose Gonzalez. On the finance end we had Freddy work with us on making sure we were comfortable with making our monthly payments and spoke to us more about lojack! It was an overall great experience for us and we left knowing that we made the right choice!

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JLoweTannis

Apr 13, 2016

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Igor Shiff is a first rate Sales and Leasing Consultant. He is very knowledgeable about vehicles, funny and very professional. Bottom line, he is an excellent ambassador for the company. Igor worked with my husband and myself to find the vehicle we wanted with all the features we desired. We were delighted to learn that he fast tracked the delivery and now we get to enjoy our new CRV!

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miguel2741

Apr 11, 2016

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Leo was very kind. He explained all the options and explained very well how much everything might cost. Everything was done pretty quick. Was a way better experience then I thought it would be.

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liz15

Apr 10, 2016

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Greeting promptly at front desk. Offered coffee while waiting for salesperson.Sean Park took his time in explaining transaction and car features. Answered all our questions.Sean spent time with us at delivery walking us through new features for the CRV.

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Colin5

Apr 5, 2016

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We have gone to Bay Ridge Honda for over 30 years We stop looking at other cars, The sales people are there to help with your needs.

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Veronica

Apr 4, 2016

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My husband and I recently purchased a used 2013 Civic from Bay Ridge Honda. Justin Harmon was our sales representative, and he was awesome to work with. On our first visit, Justin showed us several cars that fit the specs we wanted, but the one we liked most was a little more than we wanted to pay. Justin worked with us to try to bring the price to a level we were comfortable with, but ultimately, we ended up not buying that day. After a little research, we realized that we weren't going to find a better deal on a Civic (they hold their value really well!), so we called Justin to see if the car was still available. Unfortunately, it wasn't, but this is where Justin really went to work for us. For the next two weeks, he called and emailed me to follow up on new arrivals to the lot and to let us know whenever he had anything in our price range. The next time he had a 2013 Civic for a comparable price, we jumped on it! My husband and I truly appreciate the effort he made on our behalf. Compared with sales reps we dealt with at other dealerships seemed disinterested in helping us find what we wanted or even making a sale. And the prices at Bay Ridge Honda were very reasonable--we didn't feel like they were trying to gouge us. I'd recommend this dealership to anyone looking to buy a used car in NYC.

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Sapir95

Apr 2, 2016

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We all known buying a car isn't a 1 2 3 thing, but with Leo it feels like it is. I came in wanting the Honda Hrv and he took the time explaining everything to me, showing me about different options the Honda Hrv has to offer. He worked with me on pricing and even helped me with the getting the prefect ins deal . While all this he was friendly, personal, patient, even when I asked a million questions, I recommend you go to him hands down!!!! Thanks so much Leo you're the best !!!

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Loyal Honda Guy

Apr 1, 2016

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By far, the best customer service I have ever received from a dealership. General Sales Manager Harry Potamianos was extremely quick and responsive to my questions and needs every step of the way. He spent a lot of time on many days answering all my questions without once asking me anything or being pushy. He gave me an excellent price on my new Accord and made it very worthwhile to buy from Bay Ridge Honda. Betty LaLa picked up where Harry left off and treated us like we were VIPs. Her customer service was second to none and she helped us every step of the way. She went out of her way to explain all the car features and also to make sure we were happy making the whole process seamless. I highly recommend both Harry and Betty for anyone's next car purchase. Thank you!!!

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my2013honda

Apr 1, 2016

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This is our families 6th leased from Elizabeth Polanco. She makes car leasing non stressful. She is always there to help us. Answers all questions and returns our phone calls.

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Rufus Hallmark

Mar 31, 2016

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We had purchased a Honda Accord at Bay Ridge Honda in 2013, and we received a letter offering good terms on a trade-in for a 2016 model. We asked for the same salesman we had last time, Igor Shiff, who is top notch. (He had been recommended by friends who had bought a car at Bay Ridge through Igor.) Igor is quite personable, has a good sense of humor, was a pleasure to deal with. He offered us book value for our car and slashed a significant amount off of an Accord EX. We also had very pleasant, efficient, and informative sessions with the insurance agent (Boris) and the financing agent (C.J.). All three of these employees knew their business extremely well. Igor made us aware of upgrades without pushing them. Similarly Boris offered us Allstate Insurance, but said our present coverage was good and advised us to consider a change when a little more time has gone by. C.J. helped us decide to buy an extended warranty up front, laying out the advantages, but giving us plenty of private time to discuss it and make a decision. When we got in the new car, Igor took about 45 minutes to demonstrate the safety features and other differences from our older Honda.

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Groupmjames

Mar 31, 2016

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Working with Betty Lala was a pleasurable experience and I walked out feeling like I got a great car and a great deal. Thanks for all the help

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Happy

Mar 31, 2016

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I have been buying from Bay Ridge Honda for 16 years but my experience this time was far superior to any of the others because of Elizabeth. She was patient,considerate and took the time to explain every detail of my lease agreement. No surprises when I walked into finance for the final papers. This was the best car buying experience that I have had EVER. I will send anyone looking for a Honda to Elizabeth Polanco..She makes this dealership shine.

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sweeetp71

Mar 30, 2016

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Excellent Customer Service.....Bay Ridge Honda was worth the drive from the Jersey Shore!!!I would recommend anyone in the market for a Honda, take a ride

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Jjr2626

Mar 29, 2016

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It was a great experience, always reasonable and honest. Very happy with my truck. And exceptional quality. I will always come back and recommend to anyone

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Casero

Mar 24, 2016

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EXCELLENT SERVICE! Smooth experience in getting our new van with the help of MARK. Mark was calm and patient in explaining our options. Took his time going through features of the vehicle. Very helpful and we highly recommend him.

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honda accord

Mar 24, 2016

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I can say that I had the best experience of my car leasing life at bay ridge Honda in the month of march 2016. Car salesman George Gambino and Igor Shiff were extremely kind and knowledgeable during my experience. They gave me plenty of options to satisfy my car leasing needs. I would HIGHLY recommend bay ridge Honda.

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marina

Mar 23, 2016

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Mohamed was very patient, explained our options and was very respectful of what we wanted. We were able to negotiate and got a great price.

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Benjamin

Mar 22, 2016

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2016 Honda Civic, My first Car, Leo was such a great help. He made my experience so much easier, and I am 100 percent pleased with everything, if you go to Bayridge Honda, be sure to ask for Leo, I guarantee you will be satisfied.

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Rza

Mar 21, 2016

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The easiest lease experience I can imagine. I got the exact car I wanted and was not pressured or rushed. They answered every question I had. Everyone I spoke to was professional and friendly and you can tell that they care about their customers.

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D. M.

Mar 16, 2016

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Yo no tenia credito alguno y debo reconocer que ellos me ayudaron a conseguir un prestamo pero a un precio muy alto.El senor que me atendio me dijo que poniendo un deposito alto iba a bajar el precio del carro pero resulta que no fue asi,, era mi primera vez que compro un carro asi que yo no sabia nada de papeles y cosas de los dealers, confie todo en ellos y firme todos los papeles que me pusieron ahi, ellos me ayudaron a conseguir un seguro ahi mismo , pero el problema vino despues.luego me di cuenta de que al banco le tenia que pagar el total del carro, y el deposito que di lo usaron para venderme unas garantias y unas coberturas que no me sirvieron de nada.tuve un accidente y el seguro declaro el carro perdida total, pero resulta que no tenia la cobertura para perdida total, asi que me toco pagar lo que el seguro no cubrio. mas de 4.000 no es justo que luego de venderme tantas garantias y coberturas antirrobo y esas cosas no me hayan vendido la mas importante yo no sabia nada de esas cosas y confie en ellos, creo que no es justo y ellos se aprovecharon de que uno a veces no sabe y se llenan los bolsillos.

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Blehs66

Mar 12, 2016

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I just wanted to thank Leo so much for his help. I never thought getting a car one would be the amazing experience that it was, thanks to him. He is the absolute best. Do yourself a favor and work with him the next time you're in the market for a car.

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Quezada167

Mar 11, 2016

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First day i set a foot in this dealership the whole staff there was very helpful and kind to me and my wife. I went there to purchase a 2016 honda pilot elite and the sales rep that took care of me was Jose Gonzalez, he was very professional and very helpful throughout the whole process. My experince is this particual dealership was very pleasing and i would definitely recommended to anyone who's in the market looking for a new honda.

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DAMISANTOS0

Mar 10, 2016

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I have not had a chance to write my review about bay ridge honda and my experience. My experience was awesome. Jose Gonzalez was able to get me into the car i wanted and the color I wanted. he was able to get me out of the Nissan Versa i previously had which I was unhappy with. Now I look at my Honda CR-V and smile. Thank you Bay Ridge Honda for the wonderful experience

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EbonyGeffrard

Mar 9, 2016

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Marc Anthony Esmade is an excellent dealer. I am very happy with my purchase. I recommend anyone looking to buy a car to go to Bay Ridge Honda. Excellent Service.

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Civic2016

Mar 5, 2016

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Sean Park is very nice and helpful. He has a lot of patients .He answered all my questions.He give me time to look and compare between vehicle.He is honest.God bless him and all the staff.

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Jamel32

Mar 5, 2016

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Betty is great knows her job and does it well. Answered all my questions she worked with me to get to a price I was comfortable with.keep up the good work

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Proud Mom

Mar 1, 2016

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Jose Gonzalez was the most notable Dealer I have ever encountered. He went above and beyond to help me in purchasing my daughters first vehicle and he made it memorable. If you are looking for an honest sales agent with your best interests at heart, then he is the man for you. If you are looking into a Honda please go to the Bay Ridge Honda Dealership and ask for Jose, you will not be let down. Thank you Jose.

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Manny Arocho

Feb 25, 2016

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I have been leasing vehicles for over 15 years and I have to say that this was the best leasing experience so far. Mr Sean Park and staff were extremely professional and attentive. I knew ahead of time what I wanted and they met my expectations. The whole experience was painless. The vehicle is exactly what I expected and I would be recommending Bay Ridge Honda and Mr. Park to my friends and family.Sincerely yours,Manny Arocho

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Hondacrvseboy

Feb 23, 2016

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Sean Park took the time to show us around all the selections for new vehicle purchase.Very patient to answer all our questions .All processing was done and same day I was able to go home with new car

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t

Feb 23, 2016

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Ms. Betty Lala is an excellent sales person. She is very knowledgeable, attentive to purchases needs and wants. She has a great personality, makes the transition for a large purchase as easy and smooth as possible. She should be recognize as excellent worker and given the opportunity to excel into a management position. Betty thank you for all your help.

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ODYSSEY16

Feb 19, 2016

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I have been dealing with Sean Park and George Gambino for years. 2 great guys!! They treat you like family and I would never think of going anywhere else!

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Hondagirl

Feb 18, 2016

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Staff polite, knowledgeable, and helpful. Great customer service.Everyone acknowledges you even if you're not their client. SEAN PARK is a great salesman. Knows his product and worked with me to make sure that I got the vehicle I wanted. An unassuming guy who is professional, yet friendly. Sean goes the extra mile to get the job done.GW

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jdecrescenzo

Feb 12, 2016

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I walked into Bay Ridge Honda wanting to upgrade a bit from my Honda Accord but stay in the same price range. Sean Park helped make that happen. The first time I walked in was not happy with the price but he worked with us and in the end made us very happy customers.

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amu_manda

Feb 9, 2016

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Got my first car Honda Civic 2016 touring from Bay Ridge Honda. I was shopping around for new car for few weeks but Betty Lala was the best sales person out of everyone I met. I went there on Friday, got best deal and finished all the paper work by next day and the Car was ready to pick up by next Monday. One of the easiest, wonderful buying experience. Betty was really helpful, polite and even on day off she answered my questions I had. A+ highly recommended dealership.

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HondaFitGuy123

Jan 31, 2016

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Sean was extremely helpful and professional, making the whole experience terrific. He was always available and kept me notified on progress of my new car order. Everything on the car was as desired. He set up the car and explained everything before I drove off a happy customer.

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Yevgenya

Jan 30, 2016

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Thank you to Igor Shiff. I love my new car and way he was taking care of me and my son. Wondeful experience. Great job.

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Matty0

Jan 27, 2016

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GREAT SERVICE from the minute I walked in. Igor was great, quick and efficient. I was in and out. Great job by Igor, he's one of the best!!

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misslo

Jan 21, 2016

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Mark is the man. Yes, He's a car salesman, but I really felt like he wanted ME to be happy. He was well informed and explained everything to me in a way i would understand it. I felt like i got a decent deal and I love my Honda CR-V.Thank you, Mark, and the entire team at Bay Ridge Honda, for making my new car buying experience a good one.

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Armendduka

Jan 21, 2016

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Great experience with this dealership, went in looking at the new 2016 Civic for my first car. Sean was very nice and answered every question we had. Gave us a great deal on the car and made the process very quick and smooth. Also had some great laughs! Sean also gave us a nice tour of the car the day we picked it up and wished us luck. Our favorite Honda dealership!

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fitmel

Jan 15, 2016

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I picked up my Fit yesterday and the experience was easy. I had always bought cars, never leased, this was my first lease. I had gone to another Honda dealer first, and left unsatisfied. Mark Dance made everything simple and I signed on the spot. I also was helped by Adrian, Jamie and Dawn and it was a pleasure.

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bobcat040764

Jan 10, 2016

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Bay Ridge Honda in Brooklyn, NY was great!Our sales consultant, Jose Gonzalez exceeded our expectations on every level.Jose was professional, knowledgable, courteous, respectful and demonstrated integrity - he made the trip to Brooklyn from Long Island absolutely worth it.Robert S.Garden City, NY

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Xjoy

Jan 3, 2016

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I purchased my 16 Pilots at September 30. Very smooth purchased experience. Thank you Sean! Best salesman I've ever met. Patience and professional! Definitely recommend

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xiang_he910

Dec 29, 2015

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12/29/2015I knew Mark Anthony-Esmade, for many years as a friend and also as a co-worker. As of 12/28/2015, I finally got an opportunity to know Mark A. as a salesman. One thing I want to say about Mark A. is that he knows his stuff. Man is very knowledgeable and was able to inform me about the 2016 Honda Pilot EX-L. He showed me difference variations of the models and allowed me to make my own option on the one I preferred. Did not feel pressured or obligated and that was one of the reasons why I selected Mark A. as my salesman. I definitely will refer my good friend, Mark Anthony-Esmade, to anyone who is looking for a HONDA in the TRI-STATE AREA. - Xiang H. Lin

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Brett

Dec 24, 2015

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Justin Harmon was my used car sales representative at Bay Ridge Honda, and he was great! He made the transaction a very pleasant, hassle free and was very informative.

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msmalgosia123

Dec 23, 2015

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Professionalism, courtesy, friendliness, caring, helpfulness, total team work, over all pleasant, inviting atmosphere and a very positive vibe-this is what our experience at Bay Ridge Honda was all about. People there, directly and indirectly involved in processing and completing our transaction, went above and beyond to make our experience there positive and altogether really good. Specifically: John Marino, Isaiah DeJesus, Raymond Yu and Adrian P. Sylvester. I'm spreading the word- Bay Ridge Honda rocks!

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Marcel

Dec 20, 2015

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Recently I used bay ridge Honda service for my alternator change. I was not impressed with profesionalism of their service consultant Steve Harris. It was ridiculous. Be very alert when dealing with Steve Harris, because he would overcharge you a lot. Thankfully they have a very professional manager Andrew. He was very helpful and knowledgeable. It was obvious that customer satisfaction is his priority.

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mztj87

Dec 17, 2015

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I went to Bay Ridge Honda because I saw a car online that was in my price range that I liked. Leo was amazing in helping me with test driving, getting the necessary documents for purchase and was very calm cool and collective. I never felt rushed or pushed like some sales associates from other places, which is one of the reasons I felt comfortable with him. Leo did an outstanding job and I would highly recommend anyone who wants to purchase car to do so here, specifically with him! Thanks again Leo~TJ

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MatGargano

Dec 13, 2015

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Buying a new car can be an nerve-wracking experience - which is why I've been going to Igor and Bay Ridge Honda. The no-nonsense approach and the understanding that the car sells itself makes it the most straightforward approach possible. Highly recommended!

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Bill M.

Dec 12, 2015

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I was referred to Bay Ridge Honda through the Costco auto referral program. The Costco personnel were friendly and efficient. The sales process was first class. Special mention goes to Jeff Goldberg who went out of his way to be of service. Both Costco and Bay Ridge Honda are fortunate to have Jeff representing their interests. Sincerely, Bill McCullough

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Flo123

Dec 11, 2015

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Frank Baldassare, sales consultant at Bay Ridge Honda, was amazing at helping me lease my Honda Civic LX. His services are nothing short of exceptional.

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Judy F.

Dec 10, 2015

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We have always taken our Hondas for inspection here and the service department is very good; however, this is the first time we have purchased a new car from this dealership. Throughout the process our very knowledgeable salesman, Sean Park, kept us informed as to when we could expect delivery on our 2016 FIT. He was able to get us the color and model we wanted in the shortest timeline and gave us the best trade-in price on our 2011 FIT. We had approached other dealerships but Bay Ridge surpassed their offers by a thousand dollars or more. Mr. Park offered us many options and was not a high-pressure salesman. I thoroughly appreciated his help and the overall professional service at this dealership.

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EYuan

Dec 9, 2015

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I gave this dealership a second shot after having a terrible experience with the first sales person. On my second visit, Jose took great care of me. He was down to Earth and knowledgeable but admitted when he didn't know about the vehicle being a new 2016 civic, this was understandable. He accommadated all my needs, such as the color, trim, and even allowed me to pick the license plate number. With 3 years of retail experience and currently a HR professional, I would highly recommend paying a trip to see Jose. I even praised him to a supervisor and insisted he got a raise.

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Swimming1

Dec 1, 2015

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I had a very positive experience with this dealership, because of the service. Harry and Elizabeth worked with me; they were professional, extremely friendly, and smart. I felt very comfortable there.

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nobody63

Nov 29, 2015

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The service was great!!! Everyone was nice and professional. We were satisfied and hopefully return to Bay ridge Honda as soon as possible. Keep up the good work

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Honda1234

Nov 29, 2015

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Very professional and knowledgeable sales team. Great deals and reliable products. This is my fourth car from this dealership and would recommend this dealership to anyone.

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jose82

Nov 27, 2015

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I am happy that i chose Bayridge honda , the staff were great, very helpful and listened to my needs and helped me in every possible way to make sure I walked away happy, myself and my family would like to thank you all especially salesman Jose gonzalez, for your excellent customer service.

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Doc MIke

Nov 26, 2015

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After getting the run around from Staten Island Honda I decided to check out Bay Ridge Honda. I walked through the doors and was introduced to Mark Anthony. The next thing I heard was the songs of Angels from Heaven. I was swept off my feet. I was just looking and within hours I was driving my new treasure. This was my 3rd Honda and I havent regretted the marriage since. I got a fair trade in on my previous Pilot and the deal was sweetened with several other options on my 2016 Pilot Elite. The only thing missing was .... nothing. It was complete with all the bells and whistles. Mark Anthony made this deal a win win for both the dealership and I . I feel we should both walk away from the deal Happy. Buying a new car should be a wonderful and exciting experience and the dealership is there to make money lets face it , but I wasn't xxxxx and felt very satisfied with the deal. Mark Anthony is very knowledgeable about his product and what the consumer needs. I dont have to count my fingers after shaking his hand. So if your looking for a sales expertise , Mark Anthony and a reputable dealer Honda of Bay Ridge look no further, they're here in Brooklyn the garden spot of USA. A loyal customer Dr. Michael Caramico

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Imran Siddiqui

Nov 26, 2015

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I don't know where to start from, so i will start from sales. I bought my first certified Pilot-- Sam Samsoa -- nice sales guy. He showed up to assist on his day off. Very responsive, knowledgeable and devoted towards his job. Really happy with my new vehicle. Service guy did a great job on fixing the vehicle to make it look like brand new again. I dealt with many sale-guys b4 coming to this dealership, but Sam delivered his promise. I will definitely recommend Bay Ridge to all my friends.

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Michele b

Nov 24, 2015

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This is my second honda from bay ridge honda. I come all the way from Long Island which took me an hour to get here to pick my new vehicle from elizabeth. I would highly recommend purchasing a vehicle from Elizabeth. She makes it easy and pleasant.

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mary

Nov 20, 2015

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Elizabeth is a wonderful salesperson. Very low pressure yet knows her knowledge and efficient. This is my second lease and will be returning for more..

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steve

Nov 20, 2015

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Bought a new CRV from Frank , no stress, no pushing , great price. Made my wife and I feel very comfortable as soon as we sat down. The whole process was extremely easy and relaxed . Would recommend Bay Ridge Honda to anyone looking for a good deal on a new car .

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sdmaller

Nov 15, 2015

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I was put in the position of having to get a car following a traumatic car accident in which my 2005 Toyota was totalled. I had limited time and money, and was still pretty shook up from the accident. My good friend took me to see Frank, who simplified the process and made me feel like I was important. I had never leased a car before - Frank took the time to explain everything to me, and really went all out to make sure it was a happy experience. I thank him and look forward to driving again in my Honda Civic SE!

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mskari1028

Nov 13, 2015

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After being disappointed with our previous experience, we were skeptical about going to a dealer but a friend suggested we try Bay Ridge Honda and were very happy we did. As soon as we entered Bay Ridge Honda , we were greeted kindly and promptly. The professionalism and courtesy of the employees gave me assurance that we have come to the right place and we were going to leave happy with no financial regret. Jose, the salesperson, made the whole process as seamless as possible. He answered all our questions and concerns. Jose provided a great customer experience for us that when we go back we will definitely go to him again. Thank you for making this a great experience for us

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GRemorca

Oct 28, 2015

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Mark Anthony Esmade is a pleasure to deal with! He is straightforward, knowledgable, and friendly. He will go the extra mile to meet your requirements! We recently got our 3rd Honda from him, and we highly recommend him!

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AllieS

Oct 21, 2015

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This was one of the best car buying experiences that I ever had. Every time I buy a car I dread the usual hassle of negotiation. My husband and I came here after leaving a dealership that was unwilling to work with us. We immediately left and came hear after receiving a sales call. We got a great deal on the exact car that we wanted and we happily drove away the next day with our brand new car. I recommend Jaime. He was friendly and cooperative and was willing to work with us. It was a win win!

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JasonMD

Oct 21, 2015

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This is my 4th leased car at Bay Ridge Honda, and time and time again I've been completely satisfied. I've been working with Mark Anthony and would highly recommend his services. He's sincere and genuine. He takes the time out to understand what you are looking for in a car. He doesn't just try to sell you any car, he makes sure that the model and trim you choose fits your needs and your financial situation as well. Very smooth transaction where Mark pretty much takes care of everything. All I had to do was schedule a date and time to pick up my car. He has my complete trust. Will be back again in 3 years after my new lease expires. Thanks Mark for another great experience.

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mcarra4512

Oct 16, 2015

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Wanted to mention the great service I received today at the service center thanks to Steve Harris. I expressed to Steve that something urgent had come up and I needed my car to be serviced asap. He was very accommodating and got me out of there in 30 minutes with a service and NYS inspection. I've been a customer of Bay Ridge Honda for almost 15yrs now and would recommend them to anyone. Thanks again Steve.

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michele1234

Oct 16, 2015

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I have been dealing with Bay Ridge Honda and since 1995, and I keep coming back! Joe is friendly, informative and more importantly honest. When I speak with him, it is like talking with an old friend.....always a pleasure!

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Mikhail

Oct 11, 2015

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If you'd like to lease or buy a car don't waste your time - go straight to Bay Ridge Honda. This is 3rd time I am dealing with Bay Ridge Honda dealership, and all my relatives also use this place and the same sales person Igor Shiff. Why I come here? People in this dealership value their customers; they care about their reputation. My lease was over, I came, talked with Igor Shiff, he gave me a good deal. Next day I brought my old car, I signed a new contract, we shake hands, and took me a little more than an hour, and I got my brand new car. Sales person Igor Shiff is very honest, professional, reliable, and responsible. I highly recommend Bay Ridge Honda and Igor Shiff.

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Maria V. of Mays Landing, NJ

Oct 3, 2015

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Buying or Leasing a car is always a very overwhelming ! I am a very meticulous and a skeptical individual. Mark put me at ease with Leasing my 2016 Honda PILOT- Touring. Mark made it such a smooth, FAST, easy, no Hassle Experience, which made it worthwhile my travel all the way to Brooklyn! I live 2 hrs away and I would travel and do it again just to get my next car from Mark. He is a very Patient and Honest gentleman. Mark is an asset to Bayridge Honda! Thank You So much Mark! :)

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JerryBK

Oct 1, 2015

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From square one Mark Dance was very helpful with our car buying needs. He assessed our situation and guided us in the right direction. Once we honed onto the car we wanted Mark and Boris (Allstate agent at the facility) helped out with insurance. Mr. Mills wrapped up the finance end of things and offered competitive pricing on services (LoJack, maintenance, extended warranty, tire protection). When it came time to get the keys Mark took the time to show me the key components of the car. Thanks for making this a great car buying experience. Btw, shot out to Isaiah for helping us schedule a test drive. Jerry from Brooklyn

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MilJonTorres

Sep 29, 2015

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We hadn't bought a new car in a while, so we were a little anxious going into the dealership. It was so nice to have the staff at Bay Ridge Honda make it such a comfortable experience from beginning to end. Everyone was very friendly and accommodating. Our salesperson, Jose Gonzalez was the best! He really listened to what we needed, and patiently answered all of our questions. He made the whole process flow easily and swiftly. Once our car was ready he took the time to help us understand the electronics and connect our smart phones. It's so refreshing to get such good customer service and professionalism. We will definitely be recommending Jose and Bay Ridge Honda.

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Mlenon

Sep 25, 2015

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I really wanted to upgrade my Honda, I was having trouble with my trade. Not only did Adrian and Leo work with my price point they pointed me to a better car. It was quick easy experience. I felt at home and one of the guys I definitely recommend these guys.

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Chris Moy

Sep 22, 2015

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Leased a 2015 CRV from Frank, it was a smooth and quick transaction. Gave me best price without a hassle. I would get my next car from here again.

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Michzog31

Sep 18, 2015

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My experience was very pleasant. Sean Park is the sales associate who helped me. He was very knowledgable, patient, professional, and courteous. John Marino, sales manager also assisted me in the lease agreement.

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carlos.nunez

Sep 13, 2015

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From my Yelp review:We had a few models in mind (Civic, Versa, Sentra, Altima, Accord, in that order) and decided to try the two nearest Nissan and Honda dealers by us. We didn't want to spend more than $18,000, and we were already pre-qualified for an auto loan with my bank. (I wanted to get a loan through the Municipal Credit Union, but doing so was only slightly better than pulling teeth with a crane despite my really good credit history.)When I called in explaining what I was after, the saleswoman on the phone confirmed their inventory and booked me in for an appointment smoothly. You can tell that the place means business upon walking in. The dealership is very organized and easy to walk through, and the cars in the showroom are really well-placed. Everyone dresses really, really well. It's not like walking into the Ferrari or Mercedes dealerships, but you'll feel a little underdressed in comparison if you're rocking casual clothing. I didn't really understand this until I saw how sloppy-looking everyone was at the Nissan dealership. Appearance really matters.The lady at the front desk was quick to see us (we came in when they opened) and quick to pair us with a salesperson.We worked with Mark Dance (he's on DealerRater). He was quick to find us cars that initially fit our budget (even though he only showed us two) and didn't try to push us into something more expensive. Mark was really, really, REALLY easy to talk to and communicate with and was very patient with the many questions I had. He also worked with us when we tried to get the total cost of the car down to something closer to its appraised value, didn't once try to run a credit check to negotiate prices and didn't once try to push us into some ridiculous monthly payment scheme. When we presented him with a counter-offer from the Nissan down the road (he was perfectly fine with us visiting them; apparently, some salespeople are much more aggressive about this), him and his floor manager were able to get us an *incredible* deal on an Accord EX-L (with the works minus the overpriced nav system) that was extremely low mileage and in 100% mint condition. Despite the final price of the car being slightly higher than what we originally targeted (~$18k + $2000 LoJack install) and despite Nissan coaxing us with an even better counteroffer, we decided on closing with him mostly because we liked him and the place *so* much better. Another thing I really liked and respected is that everyone seems to *keep it real.* The insurance person, Lou, despite selling All-State, not only allowed us to call GEICO right in front of him to get a solid quote, but also helped guide me through the process to ensure that I wasn't setting us up for failure (despite GEICO having a significantly better rate). Lou didn't even try to sell to us. I respected that a lot.We came in at 9am thinking of getting a Civic. By 6pm (we closed the place out), we had a top-of-the-line Accord, plates, registration, insurance, and warranty. The only thing we're missing is LoJack activation (which we're getting done on Monday.)I was *extremely* happy with my experience. It was actually one of the smoothest customer service experiences I've had in a good while, which was ironic considering how I was expecting to be a shark the entire time. They will be our dealer of choice when we buy again. I tipped Mark $140 and will be absolutely glad to give him more deals in the future.

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Rony 0412

Sep 12, 2015

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I have recently leased/option to buy a new 2016 HONDA PILOT on August 17, 2015 at BAY RIDGE HONDA and my ELITE SALESPERSON was Mr. Mark Anthony Esmade. First and foremost, Mr. Anthony has showed me that he was a truly professional and has a sense of humor and right there I was decided not to went or visited any order dealerships because I knew that I was in good hands. Then, a week later before my actual signing date I read this from"The Consumer Finance Protection Bureau found borrowers' creditworthiness did not account for boosting loan rates. It said the AHFC made minorities pay $150 to $250 more on average more than white borrowers."--this is the long battle that folk of color fight, particularly poor folk--everything is more expensive when you are poor: rents, mortgages, cost and quality of food...and i do know this i have lived in many places and seen it for myself--my question--why?Then, I said that's not good and there is no way I'm going to purchase that vehicle anymore from Honda and I went to the dealership and canceled my purchase. Then, a couple days later I said to myself that I was really impressed by the exceptional and the expertise customer service that I was received from Mr. Mark Anthony and I should get a second opinion from him to enlightened me about the whole situation. Then, I was glad I did so because Mr. Mark Anthony was one of a kind ready to get me back on the track. I trusted his opinion and felt extremely comfortable asking questions regarding what I read and once more Mr. Mark Anthony was really hearted, generous very truthful, and he was very helpful and provided me with great info and Honda is very fortunate to have a guy like him working for them. To be frank with you if you are looking for a good car buying experience with Honda do not hesitate to go at BAY RIDGE HONDA and ask to see Mr. Mark Anthony Esmade.

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Steven Vee

Sep 11, 2015

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This is the second time that I have dealt with an Auto Dealer. I would like to say cudos to their team. I felt like they were really interested in giving me a deal and did not give me a run around nor did they cheat me. Thank you Jose and Joseph for being honest and ensuring that you have a satisfied customer. These qualities are hard to find. I would definitely recommend Bay Ridge Honda to anyone.

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mat bud,1017

Sep 9, 2015

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I purchased a 2015 Civic EXL on 9/07/2015. Betty Lala was my saleswoman. She is definitely a professional saleswoman. In purchasing my first new vehicle I was nervous but Betty with her expertise on her knowledge of cars made me feel very comfortable. She took time in explaining everything about the Civic that I felt I could take the car and go. She is the best.....and would recommend anyone purchasing or leasing a car ask for Betty and you won't be disappointed. Thank you Betty.

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Sashadiscovery

Sep 8, 2015

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I went to Bay Ridge Honda today and had an unexpectedly great experience. Everybody were so nice and welcoming. I spoke with Andrew and Andy and they took their time to explain me everything and were very attentive. My car was fixed and I was ready to go in no time and I definitely will come back there again if I will need any service in the future.

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vinny2790

Sep 5, 2015

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After a horrible experience with Logan auto Sales in Woodbridge, NJ about 3 months ago, I spoke with Betty from bay ridge Honda. Betty helped me get rid of a 2013 Dodge Avenger with 58000 miles that I financed from loman. Betty and Miguel got me out of a high interest rate with an older car and got me into a brand new 2015 Honda Accord sport! I will be coming here for a long time and will refer everyone to this dealership. Fast, easy and respectful employees that make you feel welcome.

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BarbaraCRV

Sep 4, 2015

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This is the second time I leased a Honda CRV from Bay Ridge Honda. My first time, in 2012, was such a great experience that I came back now to lease another one. This time, with a different sales rep, there were some misunderstandings and unfortunate issues that left me feeling very unsatisfied with the deal I got. After 4 days of trying to get the issues resolved on the phone with my sales rep's manager Adrian, I felt frustrated and defeated because he clearly was not doing anything to help. However, on the 5th day, I went back to the dealership....and thanks to the patience and understanding of Manager Happy Potamianos, he went above and beyond to take the reins and rectify the situation to make me a happy customer again. Thank you, Harry.!

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janem

Sep 4, 2015

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I would totally recommend Bay Ridge Honda, Jose Gonzalez my salesman was extremely knowledgeable and patient, he really took the time to find the perfect car for me. Harry and Freddy made the trade in and financial process so smooth and painless, I walked out of the show room, with my new car, insured and registered and ready to go!I love my CRV, Thank you guys-Jane M.

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Hal123

Sep 2, 2015

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I would recommend anyone looking to get into a new car come on down to Bay Ridge Honda and see Jaime Fernandez. He is great at his job and made the process very simple and easy to understand!

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I drive a sport 2015

Sep 2, 2015

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I was looking to get some information about getting a new car. I ended up driving home in a new car!Thank you Sean Park!

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Dawn

Aug 28, 2015

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Excellent service. Friendly atmosphere. Made leasing a car a painless experience. They took care of everything. I would definitely recommend Bay Ridge Honda. It was worth the trip over the bridge!!

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VanessaR

Aug 25, 2015

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I have to say that everyone that I dealt with at this dealership, made it a pleasant experience. Mr Jose Gonzalez, an excellent professional salesman. Loving my new car! Recommending to my family and friends.

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Joseph2015

Aug 23, 2015

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My salesperson was Igor Shiff, Igor is the man. He made the whole experience from beginning to end painless and silky smooth. I can't say enough great things about Igor & Bay Ridge Honda, I will be coming to Igor for next new car.

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Nancgray

Aug 23, 2015

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Joe Barca worked with me to obtain a lease, he was considerate and patient with me and worked hard to get me a good deal that I could afford. I live in New Jersey and came in to Brooklyn because Joe was recommended to me by my Dad, Sister and brother in law who all purchased a honda through Joe. It was definitely worth the trip! I highly recommend Bay Ridge Honda, no matter where you live!!:)

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Zhanna5

Aug 16, 2015

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I will definitely recommend Bay Ridge Honda dealership to all of my friends and relatives, Mr Shiff is a great professional in his field, very mindful and understanding to the clients. He explained everything in detail and answered all of my questions. I got the car I wanted with a color I wanted in a little more than an hour. My dream came true!

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chujoenyc

Aug 15, 2015

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On our most recent buy, there were some difficulties getting the car to me, but, Mr. Shiff was able to handle the situation in an extremely professional manner and a lot of courtesy, patience and understanding. As a past Honda customer at Bay Ridge Honda for over 10 years, I will always recommend this dealership to friends and family because of their attention to detail, kindness, and willingness to help. And now, after this incident, I now have even more respect for Mr. Shiff and the entire dealership as they all worked very hard to get me the car in the color I wanted.

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Lucille

Aug 14, 2015

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I recently leased a 2015 Honda Civic on Aug.12, 2015. My salesperson was Mark Anthony Esmade. He is a true professional and a gentleman in every way. He took the time to show me every aspect of the car, even down to syncing my phone to the car. I will recommend Mark Anthony and Bay Ridge Honda to friends and family without any hesitation.

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Bibig27

Aug 12, 2015

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My experience was great. They made buying a new car hassle free and helped with any concerns and questions I had. Explained everything in detail and all the staff was very pleasant. Made buying a new car enjoyable and I had no doubts or misconceptions when leaving the dealership. All aspects of buying a new car were covered and they even showed you how the features work. It was great working with bay ridge honda buying my new vehicle. I would recommend anyone.

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marghybrid

Aug 10, 2015

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We just leased a 2015 Honda Civic Hybrid from this dealership. Our sales consultant, Mr. Frank Baldassare, was extremely helpful, courteous, and helped us through the process as easily as possible. There is also an Allstate insurance agency in the dealership, and our rep, Ms. Sandra Veliz, helped us save considerably on our car insurance. Altogether, we would recommend Bay Ridge Honda to anyone who wishes to buy a Honda product. We would certainly return to them at the end of our lease.

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happyhonda

Aug 7, 2015

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Bay Ridge Honda is THE dealership to go to! The atmosphere is welcoming: the valet takes care of parking, I was greeted with a smile, and immediately helped by Sean Park and John Marino. They were helpful, pleasant, patient, and took me through every step of the transaction with efficiency and expertise! Insurance agent, Phil Luzuriaga, found a better insurance policy too! On the day of pick-up, Sean thoroughly explained the features of the car, linked my phone, and patiently helped me to adjust to my new car. John, Sean, and Phil sent me off with a great feeling, that should I need ANYTHING for this car, they will be there for me. It's not about "the deal," but about being part of the Bay Ridge Honda family! GO THERE!

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AnthonyK

Jul 29, 2015

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My wife and I purchased our 2016 Honda Pilot from Bay Ridge Honda. Marc Anthony and Harry Potamianos were simply exemplary. From our initial introduction to the entire sales process, both gentlemen were professional to work with. They were courteous, respectful, friendly and extremely accommodating. The entire sales process was stress free and not your typical pushy type of tactics used to purchase a car. When we pulled out of the lot in our new Pilot, Marc Anthony encouraged us to call him if we ever needed anything. I will definitely recommend this dealership to friends and family!!!!PS we love our new car

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Stitch32

Jul 29, 2015

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Mark Anthony is great kind hearted generous man very good people person . He was very helpful and provided great info with our second purchase with Honda.My wife and I trusted his opinion and felt extremely comfortable asking questions regarding our new purchase. Honda is very lucky to have him on their team.

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lwells

Jul 21, 2015

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My husband and I recently purchased a Honda HRV from Bay Ridge Honda. Igor was our sales person from day one. From the initial meeting to the test drive to our waiting for the car to come in up until the purchase, Igor was super attentive and overall lovely to work with. Our particular situation was a bit different because the car did not come in when it was supposed to. Igor was extremely communacative throughout the process and even helped to get us a loaner vehicle while we waited for our car to arrive. Great service. Great experience. Great sales person.

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Bassem Sous

Jul 21, 2015

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The salesperson, BETTY LALA, at BAY RIDGE Honda did an excellent job in serving me with my recent leasing of a new vehicle from this dealership. I would highly recommend you contact her to assist you/your family when you consider buying or leasing a vehicle.She was extremely helpful and accommodating. She made the entire experience very easy and enjoyable. Moreover, she was not pushy answered all of my questions and helped me to find the best deal with the lowest monthly payment. I am more than happy with my purchase and will continue to bring you business.

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christinaph

Jul 13, 2015

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My wife and I bought a new Honda Fit from Jose. He was very pleasant, respectful, and easy to deal with. He's not one of those dreadful salespeople who calls a million times and puts pressure on you to act now. He was knowledgeable and showed us how to use all the technology in the car. He even polished everything up for us and offered to install wheel locks himself if we didn't want to pay for the service. When we pulled out of the lot in our new Fit, he encouraged us to call him if we ever needed anything. We were very happy about our experience with Jose and definitely recommend him to anyone in the market for a new car.

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Mjp22

Jul 6, 2015

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I recently went to Bay Ridge Honda and dealt with Leo for the second time in less then a year. He immediately helped me narrow down my price range, listen to my needs and helped get me into my new CRV. This dealer ship and especially Leo go above and behind to make sure the customer is comfortable and satisfied. From the beginning it was all about my families needs not how much they. Could make off me. The most pleasurable car experience I have ever had, I recommend Leo to anyone at anytime

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Ben C

Jul 3, 2015

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I shopped around for the best price on a new 2016 Pilot. I spoke to about 10 dealerships. Leo at bay ridge Honda gave us the best deal I could find, and was attentive to our exact needs and financial constraints. He didn't stick us with anything we didn't want. I couldn't be happier. Worth the moderate schlep from Manhattan.

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Allison17

Jul 1, 2015

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My Salesperson was Sean Park. This is my second time leasing a car from Honda and working with Sean. The delarship itself is a friendly place, they also have valet parking which is a plus. Sean was sufficeint in every aspect. It was a pleasure working with Sean the results were the same as the first time in 2012. Friendly, reliable and stress free. Looking foward to driving my new Honda, and will be back to release in 3 years.

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breezydoc

Jul 1, 2015

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This is the forth vehicle I purchased/leased from Bay Ridge Honda, I highly recommend them for their professional service and customer friendly atmosphere. Sean Park was my salesman for this particular lease. He kept me advised of when the vehicle would be ready and it in fact was when I arrived at the dealership. All questions answered, a fast and painless process.

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hummingbird525

Jun 26, 2015

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Bay Ridge Honda is more than a dealership...it is almost like a happy visit with family. Each person you meet extends a hand, a smile and, more importantly, consideration. You feel at ease during your appointment and most definitely, you do not feel pressured. Sean Park arranged my 2012 lease termination and negotiated on my behalf, for my new 2015 Honda Accord. What a patient gentleman...knowledgeable, helpful and thoughtful at all times. My heartfelt thanks to all of our Bay Ridge Honda Team...Arianna, Adrian, Phil, John, and once again, to dear Sean.

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Yuriy F.

Jun 22, 2015

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I have had the pleasure of working with Jeff Goldberg and the Bay Ridge Honda in which I have owned my Honda Odyssey. Mr. Goldberg has always patiently listened to every question I have had, responding with a knowledgeable answer. Jeff made this process easy and quick and he was flexible in our trade-in value. This was the right car at the right price. I am deeply impressed with how this dealership operates can't say enough about how personable and pleasant Jeff Goldberg was to work with. Good sales manager and such a friendly person, I would definitely recommend him to someone. Great customer service, it was a pleasure to do business with him. Thank you Jeff!!! Great experience I will defiantly come back to this dealership.

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IFalk1968

Jun 22, 2015

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I would highly recommend this dealership because their professionalism and courtesy to customers. I would like to give a special thanks to Sean, Adrian, and Frank.Sincerely,Ira Falkowsky

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Newcar

Jun 7, 2015

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Mark Anthony helped me with getting a new car at the end of my lease, he helped me with canceling completely my wear and tear and other fees ( my old car was in BAD conditon).Thank you!!!!

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RAVELLA

Jun 3, 2015

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I could not ask for better service from a dealership. The staff was very helpful and courteous. George and Elizabeth made this experience most enjoyable and stress free ! I recommend that if your looking for a car this is the place to go to !!

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Wally9999

Jun 1, 2015

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I enjoyed the experience of getting my new Honda CR-V , and all of that because of Mark Anthony wonderful and sincere help. Amazing experience

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Mr. and Mrs. R. Batiste

May 27, 2015

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What is usually a stressful ordeal, buying a car, Jeff Goldberg of Bay Ridge Honda helped my husband and I navigate nicely and easily through the ENTIRE process with no stress! Jeff didn't rush nor pressure my husband and I. We asked lots of questions about the car and Jeff just answered them and said he understands! Thank you Jeff for your professionalism, patience and care!

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VM

May 21, 2015

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My first beautiful car is purchased with Mark Anthony's professional help and assistance. Great experience, always a pleasure to go back for my next baby-cars:) Mark is a very polite, responsible and professional specialist. Highly recommend to contact him once you are ready for car purchasing or car lease. I sincerely Thank You, Mark.V.

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thunder4002

May 20, 2015

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Mark Anthony a courteous and knowledgeable salesman made my first lease a comfortable, great learning experience. I highly recommend him for all your Honda needs. Thanks Mark-Anthony !!!

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msharp

May 20, 2015

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This was our second leased car from Bay Ridge Honda, and both experiences have been great. Everyone we've dealt with was nice, they had a great selection of cars (and colors), and the process was quick and effecient. Igor did a great job of walking us through the process, and I definitely think we'll be back!

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Zach123

May 19, 2015

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Jose was very efficient, reasonable and a pleasure to work with. The entire experience was great and I would definitely recommend Bay Ridge Honda to others.

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wizard23

May 18, 2015

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Since picking up my 2015 Honda CRV 2 weeks ago I have told EVERYONE to go to Bay Ridge Honda if they want a great deal and an amazing staff. This was the first time I have leased and was a little nervous about the process. Igor Shiff and George Gambino explained every step of the process to me, answered all my questions and got me the best deal - they even wrapped my new purchase up in a bow for me!

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James Mark

May 18, 2015

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I was amazed with the services they give to their customer. They took little time to understand what i need and done that exactly. This is my first visit and i will come back for next service of my Honda. Thank you so much

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Aloysius

May 18, 2015

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Recently took out a lease 2015 CRV and it was truly a great experience because of MARK ANTHONY ESMADE and his team. He is a honest sales man and pays attention to detail and goes out of his way to get you the best deal. After sales service is exceptionally good (unlike other dealers who promise a lot and under deliver), these guys really look after you. I strongly recommend anyone buying or going for a lease to go and see MARK. I will continue to lease with them and have already recommended friends who are looking for car leases to go to Bayridge Honda. You can be assured with a peace of mind that the money you pay for the lease is definitely worth it and you are dealing with a highly personalised service to your utmost satisfaction as a motor vehicle customer.

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Sophia213

May 15, 2015

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My salesperson was Sean Park who was really great. This was my third time leading a Honda Civic and he did everything he could to get me the best deal possible. He went above and beyond to make sure I had a positive experience and was very patient with my demands. I'd highly recommend Sean.

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mike11214

May 8, 2015

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Went into to see George Gambino, + he was as honest + straight foward as any one in car sales could be. Got me an excellent deal for a 2015 Honda civic lease. Totally satisfied..To close the deal was Mark Anthony + his professionalism + helpfulness sent me on my way..

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alex

May 5, 2015

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I got a worst service in my life coming to Bayridge Honda. They cheated me with model and price. And also the representive was trying to cheat me with price on my car to trade-in. Besides that the test drive was not provided. After the representative was irritated when I rejected to buy a car with unreasonable price and w/out test drive. Therefore I had spent my time and gasoline for nothing.

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ccatalano27

Apr 29, 2015

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This was my first time leasing a car and it went seemlessly. Big thanks to Jose for getting me a great deal too! I love my new SUV!

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danster

Apr 28, 2015

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I was impressed by the great customer service and the expertise that Mark Anthony had in the cars that he was selling. I would absolutely recommend this dealership again and Mark Anthony in particular if you're looking for a good car buying experience.

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Lefty

Apr 28, 2015

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Great Service. Pleasant environment. Friendly People. Good prices. Just make your selection and Bay Ridge Honda has amble inventory to purchase from and drive out with a new car same day.

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fgenova

Apr 27, 2015

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This was my second leasing experience with Bay Ridge Honda and Mr, Esmade. For the past 3 years I have received excellent service from this dealership. Mr. Esmade is a professional salesperson. He is knowledgeable on all models and available options and very personable as well. I am extremely satisfied with my new Civic. I feel confident that I received great advice from Mr. Esmade with regard to selecting a vehicle which suits my needs at an affordable price.

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Hondacc

Apr 27, 2015

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Mark is a very professional, competent, and knowledgable dealer. He will do his best to tailor a deal that fits your needs and your budget. He is straight-forward and does not play the games that , unfortunately, many dealers do. I just finished a deal with him and I'm very happy with it. Go to bay ridge honda and ask for him and you won't regret it.

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Jimmy726

Apr 23, 2015

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Bay Ridge Honda Service was always good to me. They're punctual, clear with their instructions, and scheduling is easy and convenient.I recommend speaking with Wilson Velazquez. He's one of the service consultants at Honda. This guy makes time to hear me out and answer all my questions. In addition he's always suggesting the best options for my car whether it be price, inspection, repair, you name it. This guy looks out for you.JS

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Pete6587

Apr 23, 2015

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I was helped by Mark anthony esmade. he was so helpful and got me such a good deal on my new 2015 Honda Accord sport. I leased through bay ridge Honda before and this is my second car from them! Mark anthony is the best and most friendly dealer. I will always go to him first!

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PaulSinaly

Apr 20, 2015

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I went to every other Honda dealership in Queens, this was going to be the 3rd Honda I purchased but the problem was every other dealership was not treating me as a return customer but someone off the street. Then I was referred to Mark Anthony Esmade, the process was so simple and he didn't waste any of my time. He explained my options and we came together to work on a number which was exactly what I was looking for. He was FANTASTIC and I sent his information to my family and friends. Since he has been doing this for so long I know I will be RETURNING to him in the future to purchase another car.

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LP

Apr 15, 2015

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While walking and looking at the Honda CrV, Sean Park came and asked if I needed help. From there, it was to the point and me being very direct in what I was looking for. Sean was very helpful with making sure I had gotten a car before the day I had to leave with it. He was also quick to help with insurance and making sure the moment I got the car, everything was good to go. Friendly service and courteous.

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Yesblondie4

Apr 14, 2015

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George and Elizabeth were so helpful and got us thru the process so quickly, would definitely recommend them to anyone looking to buy and new car.

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Rodrigo

Apr 11, 2015

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I wanted to take this opportunity to thank the timely help of the Andrew Fuentes.It is the second time I have big mechanic problems with my car and Andrew is always there to help me.Excellent service.Thanks again.Great jobRodrigo Fabres

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gerryc

Apr 10, 2015

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Much appreciation and thanks go out to Elizabeth and George for their professionalism and courteousness throughout my dealing with them on my lease of my 2015 CR V. Everything because of them went smoothly and pain free. I would be amiss not to thank Jack as well for handling the lease paperwork in a timely manner on the day I picked up my CR V. I love the car and everything about this dealership. Thanks again, Gerry C.

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Ian

Apr 6, 2015

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Elizabeth and George were absolutely terrific. This was our first lease and they could not have made us feel more comfortable with the process from start to finish. There were no hassles, the pricing was straightforward, and were extremely efficient getting us in and out of the dealer. We would definitely recommend them to friends.

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beckyb

Apr 1, 2015

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Thank you so much Joe Barca and Paul Berry for a wonderful experience when I recently purchased a new car from Bay Ridge Honda. You were both professional and extremely courteous throughout my experience. I highly recommend anyone who is seeking to buy a new vehicle at Bay Ridge Honda to use Joe Barca as their salesman. I have purchased four new cars from this dealership and two out of the four cars were sold to me by Joe. I plan to purchase my fifth car one day and request Joe once again and have Paul figure out my finances! Thank you once again, Becky

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louise

Apr 1, 2015

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This was the second time we leased from Bay Ridge, Eliazabeth was helpful and knowledgeable. Jack in financing was just as was just as good.

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ms_mariano007

Mar 31, 2015

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My boyfriend and I came in to lease a 2015 Honda CRV Ex about 3 weeks ago. We previously went to a competitor dealership, but they didn't give us numbers unless we planned on doing business that day. We used TrueCar and the best price option directed us to Bay Ridge Honda. When we went there, we were politely greeted at the front, met with the representative who made the appointment for me (who was very knowledgable with the process over the phone - she didn't sound like she was reading a script). Then, we were walked over to Jose Gonzalez. Right away we were greeted with a smile, asked if we wanted refreshments. He showed us to a CRV, sat me in there and showed me all the features it had to offer. Since I test drove it in the last dealership, I opted out from test driving it again. When we went back to Jose's desk, we talked number - he presented it to his managers and within minutes we got a deal we agreed upon. It was a done deal! The whole process took no more than ONE hour! :) The last dealership had us waiting around for 2 hours with no numbers, no deal. Since the color I wanted was not available from the lot, Jose told me it would arrive within the week. It actually got there within 3 days! When I went to pick it up, I had to wait a little while because their financial department was backed up. I didn't mind so much because Jose always checked up on me and apologized for the wait. The final transaction with the financial representative was smooth and painless. Once this was done, Jose brought me to my new car! Even though it was passed closing time, he sat in the CRV with me and showed me how to operate just about all features. I truly appreciated that. Thank you, so much Jose! I will definitely recommend you to anyone who is looking to leasing/purchasing a Honda.

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nymario79

Mar 30, 2015

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Elizabeth was very helpful and took her time to explain things, great customer service. SHe is friendly, knowledgable and made my lease purchase go very smoothly. Thanks for all your help!

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iro44ka

Mar 29, 2015

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It was the second time I leased a Honda from this dealership.Sean was helpful, patient, and informative and on the next business day I left with my new vehicle.The process was easy and quick and Sean was able to answer all of my questions.Not once was I pushed to make any decision and I had a very good experience overall!Thank you Sean,

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Gale

Mar 25, 2015

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We live in Staten Island and had a choice which dealer to go to. We found bay ridge Honda and our salesman Jose Gonzalez to be our best choice. He was knowledgable, friendly and didn't pressure us. He gave us a good deal and we are very happy with our choice.

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isaacmedina

Mar 25, 2015

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I am a second time customer my first vehicle was a 2014 honda accord i leased with mark he made the process easy and explained all my options to me and didn't rush me into buying the vehicle overall a great experience... I recently went car shopping again and the civic si caught my eye so i knew i had to see mark again.. He got the deal done quick and stress free... I would definitely recommend him to any of my friends or anyone looking to get into a honda... Im enjoying my new car and thanks again mark

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Honda guy

Mar 24, 2015

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Mark is a genuinely great person, who work hard to make sure I was able to walk out with the car I wanted. Highly recommended. Marks the best!

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ere769

Mar 23, 2015

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Recently traded in a CR-V for a Honda Fit, Mark Anthony took the time to explain all the features of the 2 vehicles we were looking at. He even called a new insurance company for us and the amount was way less than what the company we had wanted for the new vehicle. Mark was very efficient and friendly, he made the car buying experience smooth and easy.

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mbuckets7

Mar 19, 2015

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Bay Ridge Honda is a great place. The sales people, Elizabeth and George I dealt with, were great. The transaction went fast, smooth with no problems. My family and I are very happy with the vehicle. I would recommend anyone to go to Bay Ridge Honda...

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Kerry S

Mar 17, 2015

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Went to Bay Ridge Honda for new car. I knew the car I wanted and what I was willing to pay.Customer service was great, very knowledgeable. No haggling. Both Sean Parks in Sales and Fred Rollo in Finance Dept were very efficient. Would definitely recommend.

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tlanza55

Mar 17, 2015

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I was referred by a friend Joanne, customer was excellent, sales people were great, very professional with good treatment. Jose Gonzalez made my car buying transaction smooth and easy. He was a pleasure to do business with. I would recommend others to go there.

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Billg555555

Mar 15, 2015

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I was referred by a friend to Sean Park at Bay Ridge Honda. They were by far the best customer service and best price of any other dealer that I had researched for a new vehicle. Would definitely return to them again as well as refer any one looking for a Honda!!

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Tim M.

Mar 2, 2015

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In the market for a new car lease, I went to Bay RIdge Honda after a neighbor recommended their dealership. Once I walked in, I was warmly welcomed by Betty LaLa, who was extremely knowledgeable and took the time to understand our needs. She was very fair in working with our budget and very patient with us throughout the entire process. Near the end of the negotiation, Harry the sales manager came over to make sure I was comfortable with everything, and honored the price we agreed to even after I had to step out for a few hours prior to closing.I would definitely recommend Bay Ridge Honda for anyone who wants a great deal and fantastic customer service.

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Loribrumageprice

Mar 1, 2015

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Recently I found myself in need of a new car. My 2002 Subaru Outback served me well, but this time around I decided to look at a Honda. From the beginning Jose showed me around the dealership and helped me find the car that was right for me. For a lower price than I expected I am now the proud owner of a 2015 Honda CR-V EX! The dealership is cleaner and nicer than any of the others I looked at, and I never felt like any of the salespeople were too pushy. Next time I need a new car, I'm headed to Jose, and so should you.

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Shakema

Feb 28, 2015

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Mark Anthony is by far the best car salesman I know. He has helped me in purchasing 2 beautiful honda accords. I highly recommended him to a few family members and they we're extremely satisfied with what they purchased .Thanks to mark Anthony At Bayridge Honda.

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Angeliquemarie

Feb 26, 2015

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Bay ridge Honda has great customer service the customer service is so good I returned to buy a new car a year later. I wouldn't go to any other dealer ever again. My sales rep this time around was Sean Park and he helped me decide on a car that was perfect for me. Finance's work is outstanding. I'm very pleased with my purchase and the customer service I highly recommend bay ridge Honda to everyone.

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Elisabetta

Feb 26, 2015

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Purchasing my car at Bay Ridge Honda was a wonderful experience. Harry and Elizabeth were absolutely amazing. From the time We stepped into the dealership to the time we left they both went above and beyond to make sure our every need was met. They were kind, friendly, warm, inviting and made me feel very important. They took their time to make sure I was given all the information necessary in purchasing my car. They answered every question I had. At other dealerships I didn't feel the sales people or management cared, I felt I was just another sale and that the sales people were dishonest. But at Bay ridge Honda I can say that Harry and Elizabeth were genuine, sincerely care about their customers and provide them with a wonderful experience. Elizabeth even put a red bow on my brand new car, making me feel special. Most importantly I had my kids with me and they provided coloring books and crayons for my kids to play with. Elizabeth was so genuine and warm towards my children. I would 100% recommend Bay Ridge Honda and will be going back to purchase cars in the future, superb customer service!

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dpl83

Feb 23, 2015

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Mark Anthony was friendly, honest, and professional throughout the whole process in buying a car. My wife and I went to other dealers before arriving at Bay Ridge, and the difference was obvious - he sold us a new Honda CRV at the best price possible and gave us excellent service and communication even after the purchase.

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adcarb

Feb 21, 2015

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Our new car search bought us to dealerships in Staten Island and New Jersey before we decided to venture over the bridge to Bay Ridge Honda. That may have been one of the best decisions we've made! Salesman Jose Gonzalez impressed us from the start with his professional manner and knowledge of his product. On pick up day, our new car was ready when we arrived and Jose spent a considerable amount of time making sure we knew how to use all the technology the car had to offer. All in all, the entire experience was a pleasurable one!

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2015CRV

Feb 19, 2015

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This is the second car we have bought from Jose Gonzalez. We have bought a pre owned Civic and now a Brand new 2015 CRV. He is always very helpful and explains everything (even when I ask the same question 10 times). He was able to help me find the vehicle that was right for me and then explained all of its features and let me test drive it twice before I made my decision. We are very happy with his service and plan on going back to trade in our first purchase with him and any other needs we have in the future.

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S3MC

Feb 19, 2015

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We purchased our first Honda from Bay Ridge Honda. The salesman Marc Anthony was wonderful, he helped us with everything and made the purchase effortless for us. Car buying is stressful, but not here at this dealership. We felt the sincere concern for us and appreciated their help. We feel as if we have made friends with our salesman and can trust him. Would advise anyone looking for a Honda to go to this Dealer and know they will help you with advice and make buying your car a pleasant experience. Good luck with your car buying!

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Seunara

Feb 19, 2015

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Mark Anthony is not only friendly but very thorough in going over every step in buying a car. My husband and I felt very comfortable when we were buying a car from him! He is very reasonable and genuine!! I definitely recommend him over anybody!

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Honda2015

Feb 18, 2015

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Great dealership and salesman Igor! I have been leasing cars for over 10 yrs and will only deal with Bay Ridge Honda. Great overall experience!!

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Sameh saad

Feb 16, 2015

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This was our first experience leasing a car and it was really good they are friendly nice there was a problem with the paper work but they solved it and they did their best to solve the problem and give us the car

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Al T

Feb 15, 2015

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Had a great experience with the purchase of my 2011 Acura MDX from Bay Ridge Honda. Salesperson Barry Heaney & his supervisor Robert Telles really worked to get me a great deal on an excellent vehicle. My first choice was to go with another Honda Accord. I then looked at the Honda Pilot but in the end with a little nudge from Barry chose the Acura. GLAD I did. Thanks for you person ability, patience, and genuine caring. Thanks again Barry from Pat & Al.

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NCD

Feb 14, 2015

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I have been a NYC resident for over 10 years and decided that 2015 was the year to buy my first car. I had done my research and weighed my options between new and used, and decided to purchase a 2015 Honda Fit. I looked at Fits at a Honda dealership in MA while I was home visiting family in late January and came to Bay Ridge Honda last Saturday to browse and compare price points. I walked out putting money down on the car and picking it up this week! I worked with Jose, who was really great - I didn't feel pressured at all and he and the rest of the staff did everything to seal the deal last Saturday. They honor USAA prices from USAA's Auto Circle feature and even helped me to get an insurance quote from USAA while at the dealership last Saturday. The whole experience alleviated any anxiety I had with this big first time purchase, and I walked out of the dealership feeling excited about my decision to purchase my first car at Bay Ridge Honda.I cannot recommend this dealership enough!

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Jmn462

Feb 10, 2015

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I shopped around for best price before walking into Bay Ridge Honda in December of 2014. I sat with Jose and he was honest, straight forward, and really a gentleman. He worked for me and with me. While we couldn't make a deal that I was looking for I kept his card and waiting until February 2015 when my vehicle was eligible for the pull ahead program and I jumped at the chance to work with Jose again. I was glad to work with him because he is the first dealer that I have trusted and I can't wait to see him again in 39 months. Way to go Jose! Keep the good work coming.

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Apapadimitri

Feb 10, 2015

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Everytime I go to Bay ridge Honda I am treated with respect, kindness and concern. Mark Anthony has always been there to answer my calls and questions. He is honest and a pleasure to deal with. Highly recommended! I got a honda accord from him a couple of years ago and he took his time to help me get into my new CRV just a little over a week ago. Great overall experience!

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Carolanne

Feb 10, 2015

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What a wonderful experience I had with Bay Ridge Honda! Buying a new car can be such a stressful overwhelming process. From the moment I initially spoke to George and Elizabeth to the moment I drove my car off the lot, I had such a peaceful feeling inside. They were honest, friendly and extremely helpful! You can tell they care about their customers not just the sale! I will definitely come back to do business with Bay Ridge Honda and will recommend them to many others!. Thank you, George & Elizabeth!

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cbascoe

Feb 5, 2015

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I would definitely recommend anyone to shop for their first car or even second car at Bay Ridge Honda. They are very helpful and knowledgeable about their cars. If one person cannot help you they will find someone that could. They go out of their way to meet your needs. However, it is always best to come knowing what your price range is and what your looking for.

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Slowfamily

Feb 2, 2015

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Mark was very helpful, understanding and friendly. He worked with us and got us a great deal. Would highly recommend going to see him if you are in the market for a new car. Honda is a great, reliable car.We leased the 2015 civic SE and it is great!

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gerry

Jan 30, 2015

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the staff bent over backwards after I had an. Issue my bank getting the agreed upon down payment. I would recommend them if you plan on buying new or used car.

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yelad50

Jan 25, 2015

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Jaime is an excellent sales man, highly recommended. Beware of hidden fees in final paper work. No financial transparency. They will add service contract fees that were never mentioned and also CHANGE the retail price that you had negotiated with the salesperson. Overall I am paying an additional $6,000 because they added a service contract fee and also changed. I started with a price of $24,177.00 for a 2015 Honda CR-V, with $5,000.00 cash down payment. I ended up paying $36k+ for the car.

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Christine 11220

Jan 21, 2015

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Raymond Yu did everything possible to get me the deal/price payment I was able to afford he went beyond efforts great experience with him he was patient with me even after signing and then I decided to change from lease to purchase he still did all he could do plus to and Frank Rollo also was great getting us the finance changing banks to give us the lowest payment, they sealed the deal and I love my new car thank you guys

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Nina Archieva

Jan 20, 2015

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I was a first time buyer. The sales representative Sean Park and Igor were patient and answered all my questions.They were very helpful and it was an overall pleasant experience. Great service,very friendly!

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LoveMyHonda

Jan 19, 2015

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I went in to bay a Ridge Honda on a Saturday with my son to lease a car for him while he is away at school. Gave our criteria to both Harry Potamianos and Sean Park, the salesman. We narrowed our search down to the Honda Civic and the Honda Fit. Sean took my son out for a test drive on both cars and was very thorough in explaining the specifications of both models. We decided on the Civic. The process of filling out paper work and getting the car ready to drive out of the dealership was painless and efficient. We have leased at least 10 cars from Bay Ridge Honda and in each case we were treated with the utmost of respect for our time. We were told to return on Monday to pick up the car. We went in at the specified time and were out in no time at all. The gentleman who handled the final paperwork, Jack I believe, was equally friendly and efficient. The features of the car were once again explained to my son and we left as happy customers. Thank you to Sean Park and Harry Potamianos for their courtesy, expertise and professionalism.

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DJS

Jan 19, 2015

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I have been dealing with Mr. Igor Shiff at Bay Ridge Honda for about 7 years, and made several lease/purchases both for myself and my family. He is the most professional, friendly, and honest sales person I have come across in many years of dealing with different car dealers. His approach is honest, informative, easy going, and no sales pressure, which makes me feel comfortable throughout the process. He also gives the lowest and best price up front, and does not play the usual game of starting high and lowering the price as a negotiating tactic. I highly recommend Bay Ridge Honda, and, as one of the top 100 sales people in the country, Mr. Igor Shiff when considering leasing or purchasing a new car.

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Jackie

Jan 18, 2015

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I had the best experience with Bay Ridge Honda. Everyone was so helpful and made it such an easy experience. I will always recommend Bay Ridge Honda!

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audreyb

Jan 12, 2015

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We recently leased our third vehicle with Bay Ridge Honda and had a smooth experience. The team there is very friendly when doing business and in particular, they addressed some specific concerns I had after the deal was done to my satisfaction, going the extra mile to make sure that my issues were addressed and resolved.

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rcdelasanta

Dec 29, 2014

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I highly recommend Mark Anthony Esmade to anyone looking for assistance at Bayridge Honda. He is patient. He takes his time and truly cares about customers needs. I have already gone to him two times when I bought my cars. Mark is the best.

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Androusefin

Dec 27, 2014

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Mark Anthony was so friendly and went out of his way to get us the best deal. I highly recommend mark Anthony for ur buying/ leasing at bay Ridge honda

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SCTW

Dec 11, 2014

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This was my fourth visit to Bay Ridge Honda for a standard oil change. After having a very bad experience with one of the service advisors who didn't care about the customer and seemed like I was bothering him when I walked through the door just to give the company he worked for business I met a service advisor who is prompt and extremely helpful when you come in. I came in yesterday for a oil change on lunch break, as I work nearby, Elaine Bruno took my car in right away and promised me I would have it back within an hour surely enough, 40 minutes went by and I received an email stating my car was ready for pickup. Elaine also notified me of other services I'm going to need for future servicing which made me feel good because she didn't impose the repairs onto me while I was there for only the oil change. I highly recommend her as one of the prime employees that works for Bay Ridge Honda's Service department.

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curtis2065

Dec 9, 2014

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This is my third leased car with Bay Ridge Honda. I found Mark Anthony a pleasant person. He was patient enough while I had to make the decision between a Accord or a Civic. Mark Anthony was knowable about his cars and was willing to help answer any question you had. I would strongly recommend Mark Anthony if you are looking for a new car.

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Lroland1

Dec 8, 2014

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Do not believe these reviews. Look on consumer affairs and yelp and Google reviews. This is the worst dealership ever. Very dishonest and shady. DO NOT GO HERE. Beware of hidden fees in final paper work. They will add service contract fees that were never mentioned and also CHANGE the retail price that you had negotiated with the salesperson. Overall I am paying an additional $6,000 because they added a service contract fee and also changed the negotiated price. There are other customers who experienced this where they have been scammed.

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Jboog

Dec 1, 2014

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I recently leased a 2014 Honda Accord , and Tim provided excellent customer service! He gave me a great deal and got me in and out with no problems. CJ their finance person was great as well ,very professional and I would definetly recommend them to a friend. Keep up the great work!

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lesuze

Nov 18, 2014

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I recently purchased a Honda CRV at Bay Ridge Honda. Mark Anthony is a very patient and friendly salesman. He offered a very honest and fair price for my car. A very good experience.

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Joseph.Leff

Nov 12, 2014

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Jaime was nothing short of professional, courteous, helpful and great to deal with throughout the entire process. He was available at all times to answer questions my wife and I had for our new 2015 CRV. All my emails and phone calls were answered promptly and accurately, and he was never pushy or aggressive with making us "rush" to finalize the sale. My wife and I both highly recommend Jaime, and bay Ridge Honda. We will certainly be using them again!

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terri126

Nov 8, 2014

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I would like to mention how courteous and understanding Joann was to me.Even though I told her that I am not ready to purchase a New Honda right now, she couldn't be nicer. When I am ready in the future I will definitely shop at Bay Ridge Honda and would want to use Joann Heinz as my Salesperson.Sincerely,Mrs. Theresa Macaluso

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Amanda529

Nov 6, 2014

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I am very disappointed with Bay Ridge Honda I been buying cars in Honda for years and need felt so cheated off my money like now. I got a Crosstour 2011 on October 13, 2014 took the car that even I didn't get a chance to text driver, the following morning I went back with the car because it wasn't safe for me the car is to high on the back so the view is bad. The manage Harry said that they send the paper and that I would have to wait for the title (I told this deal cancel, it's less than 24hrs . He said I had to wait for title and that I wouldn't lose money. So I put a rush on the title I got it in less then 3weeks on November 1,2014 and now manager Harry tell me that in less then 3weeks the Crosstour lost a 6,000 dollar. He want to buy it from me for 17, 000. So this company is making money by cheating the customer. Very disappointed I just got this past week to brand new cars for my family. What a way to treat your customer, they lost me as a customer and I made a consumer report.

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dinu.tugulea

Nov 2, 2014

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I went to this dealership after being miss treated by Plazaautomall(also in Brooklyn). They were professional, courteous, friendly and were not pushy. Best of all, they felt like family. I felt very comfortable doing business with them. My wife and I were assigned to work Jose Gonzales who got us a new car for a great price. He was very friendly, helpful and knowledgeable about the car and its futures. Were are totally satisfied and this was our best buying car experience from all of our previous cars.

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TIFFANY BLAKE

Oct 25, 2014

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I went to the dealer with hopes to get a new car for a great price. I was assisted by Mark Dance, who was a great help. He showed me cars on two different levels, I didn't know the place was so big and was patient throughout. We went for a test drive and returned to the dealer to get a deal made. While attempting to leave a down payment, I realized it was a holiday and banks were closed so it wouldn't be a big deal to just debit. My bank had a limit and I was out of luck, but instead Mr. dance drove me back home to get another card to use and drove me back to the dealer. He went above and beyond and was patient through the entire process. He was very professional and truly made me feel like a values customer. I would recommend easy one to ask for his assistance when going to this dealership.

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johnnybass

Oct 24, 2014

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I had such a great experience with Mark Anthony and Dwayne when my wife leased her car, I decided to go back and lease a car for myself. They were professional, courteous, friendly and were not pushy. Best of all, they felt like family. I felt very comfortable doing business with them. I would definately recommend them.

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xoericxo

Oct 21, 2014

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was the nicest experience I could ever have enjoyed Mark Anthony Esmade is a real awesome guy with a lot of salesmen experience on the job making it easier for us to lease a car,with all the budgets and amounts for our new car lease. He wasn't like other dealers with no heart and hungry for a sale he was kind and took our visit with extreme prestigue. I thank him and hope he stays as good a salesperson as he is .He might end up opening his own dealership in the future ,will like to see that for the guy I thank him.

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Meex96

Oct 15, 2014

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This is my 2nd purchase with Mark Dance. Very thorough from beginning to end. Follow up was on point. I would never buy anywhere else. Too much hassle anywhere else when there are up front guys who will actually work FOR you here. Finance manager, Jack, also my go to guy to finish up the job. No pressure and he keeps it real. I couldn't ask for a better experience or a better deal... Except when I come back for the next upgrade!!

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bishoy

Oct 15, 2014

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I am a 20 year old college student who was looking to find a economical car to get to school, work and etc. I explained to Mark Anthony my needs and my budget in getting a car. At first when I assumed he would direct me to pre-owned cars for my case. But he did the math in front of me and showed me that leasing is what fits me best. I was hesitant at first and told him I would come back later because I never thought my first car would be a lease. Let alone the insurance coverage I would have to pay. He was more determined in getting me a car than I was. We went back and forth trying to see the best fit. We finally came to an agreement and decided to lease. We hit other obstacles on the way getting the car to the point of canceling the whole deal the last day. But Mark Anthony made it a mission to help me get a car. I was a tough customer with my needs and my tight budget, but that didn't stop Mark Anthony. There is not many like him. I'm glad I got to meet Mark Anthony and wouldn't hesitate to come back.

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dtz330

Oct 10, 2014

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First off, this is our third car lease from Bay Ridge Honda. Second of all, they gave us the best deal, and we don't live in Brooklyn anymore. The deal was so good, we traveled 200 miles to sign the papers and pick up the car!Mark Anthony had all the paperwork ready and had obtained our out-of-state plates prior to our arrival to pick up the car, and kept us informed every step of the way. Mark also arranged to take in our previous automobile. Dwayne Markland worked with Mark to get a great lease deal for us, and Dwayne (as always) was very transparent with the financing terms and why we got the deal that we got. These two work really well together, and we're happy to keep coming back. We have another car whose lease will be up in the next year, which means we'll be back at Bay Ridge Honda soon!

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Scoluccio

Oct 10, 2014

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I had worked with Joe Barca on my 2011 lease and already knew I was dealing with a great sales rep and went straight to him for my next one. We discussed my options and what I needed most out of a car. He never tried to oversell me and push me towards a model that I didn't want and was extremely helpful in determining what I needed versus what was a luxury. The entire staff at Bayridge Honda from the receptionist to the finance team just made the entire experience pleasant and hassle free.

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barry.kantrowitz.3

Oct 2, 2014

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We just purchased 2 cars from Bay Ridge Honda. The first was a straight forward buy of a new car. For the second, we were undecided on buying, leasing or purchasing the leased car we were turning in. Jamel Haskins and Paul Berry guided us through patiently to complete satisfaction especially as they resolved an issue that arose in our choosing to take the former leased car

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ekatz4000

Sep 27, 2014

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I can't say enough wonderful things about my experience at Bay Ridge Honda. Elizabeth Polanco and John Marino are the best! I wouldn't go anywhere else for a Honda.

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SafiyaParker1

Sep 26, 2014

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Mark Anthony made this experience the best it could be for me. He was very patient and thorough. He is a genuine, kind, professional person. I am so glad I was able to come across him for this deal. I was recently in a car accident and needed a new car Mark talked me through the whole process and made it an all around good experience. Mark and Dwayne were both very kind and professional and I will only be referring my friends and family to these great guys!

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cwill0526

Sep 25, 2014

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Working with Jaime Fernandez was pleasant experience! We were came there to get a good deal and we got one without all of the BS in the middle. We made the decision to purchase our Honda Odyssey there because of how we reacted with Jaime. When it is time, I will definetely go back to work with Jaime again purchasing a new car.

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jbissada

Sep 24, 2014

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This is my 2nd car from Honda and as usual it was a easy quick process and i would get another honda after this lease because i know i would be in and out with great customer service from my sales rep. Marc Anthony and everyone else that helped me through the process.

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BellaStella

Sep 23, 2014

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This is the 4th Honda CRV I've leased from Bay Ridge Honda. Frank Baldassare has always been the salesperson we've dealt with at BayRidge Honda. He is always so pleasant, knows and remembers what we want in our new car. He is so organized making the process of leasing and picking up our car a pleasure. We recently moved upstate and we will always return to Bay Ridge Honda to deal with Frank.

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erik1usa

Sep 23, 2014

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I was given an amazing deal on a lease that was hard to pass up! The friendliness of the staff is great and Elizabeth took time to explain all my questions.

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callaha2

Sep 22, 2014

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This is my 3rd lease with this dealership, and I've always come out happy! My sister, and my parents all lease from this dealership and I recommend it to anyone that is looking for a car! Elizabeth and George listen to what it is you want, and they definently deliver! Fast service, great pricing. They work with your insurance and have everything set up for you when you are ready to pick up. Honda is a great car, but it is THIS DEALERSHIP, and Elizabeth and George that makes me keep leasing every time!

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Victoria 54

Sep 16, 2014

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I just leased a Honda Accord Hybrid 2014. This is my 4th lease with Honda.My Honda salesman Joe Barca is simply the most pleasant gentleman I ever met.I have always leased my vehicles only with Joe and each and every time all myneeds for the type of vehicle I am interested in were always met. I never had to negotiate my rate since he always was able to accommodate my budget.He always made clear the specifications that the car I chose were to my requirements andwent over all the fine details inside and outside the vehicle. I must say Joe is absolutelypatient, I am so excited about my new Hybrid she drives as if I am in the clouds so silent and precise, I am over joyed! Thank you Joe Barca for all your time spent with me. As always I truly love all my Honda vehicles I have leased in the past and Joe Barca is a gem!

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arhee

Sep 15, 2014

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Tim (Timur Nakhipov) was really awesome in helping us buy our first car. We got the Honda Cr-V. He took the time to make sure we understood all options (new vs used). He was very patient and answered all of our questions. He wasn't pushy and gave us all the time we needed to think about our options. He really worked with us to find a car that we were very comfortable with. Thank you Tim!! Our experience with bay ridge honda was exceptional. We love our new car!!

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leo_batumeli

Sep 8, 2014

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Mark, thank you for your advice! This car is absolutely perfect and roomy!!!It was a pleasure to have a business with you again. Our negotiation prolonged for 30 sec and I already knew,- dreams come true!!! Thanks for adjusting lease price for us, we are very happy!My wife was absolutely shocked when she saw me driving Pilot right next day!God bless you Mark Anthony!!! Thanks, Bay Ridge Honda Dealership!!!We'll definitely see you again ...2011 - Honda CRV- SE to 2014 - Honda Pilot EX-L

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LynnPenney

Sep 7, 2014

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We did our due diligence in buying our new car. Looked into various cars and various dealers. And we are so happy to have pick the Honda Civic and to have Bay Ridge Honda as our dealer! Our sales rep Frank Baldassare was consistently helpful and patient. The whole experience of buying the Civic was professional -- and helped us make a great choice. Love our new car!

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michael.bedford.733

Sep 6, 2014

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This is the second lease from Bay Ridge Honda, after leasing the Honda Civic one year ago and just loving the car and deal we got at Bay Ridge Honda we decided to return it to them to trade in our 2009 Ford Escape, Jaime Fernandez and the people at Bay Ridge Honda took our car without a problem and rolled us into a Honda CRV, we are pleased with the payment and service we received from Bay Ridge Honda, I will now be a Bay Ridge Honda family member for the rest of my life, excellent dealership. I highly recommend Bay Ridge Honda.

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didonnaj

Sep 3, 2014

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We leased our first Honda CRV and from the first moment we step foot inside Bay Ridge Honda, We were treated like family. We came in at their most busiest time and although there was much going on Mark Anthony gave us the attention and respect towards our needs and made our visits seamless in every way. Anthony was excellent in negotiating with us a great lease price that fell right into our budget. And many thanks to Dwayne Markland for taking his time and explaining everything that we needed to know as first time lease, they are both very knowledgeable and made us feel right at home. Great staff, great dealership! Great car!

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Almamet

Sep 1, 2014

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From the moment we walked in we were greeted by the friendly desk staff. They then had the GM Harry take us over into the dealership and introduced us to the MOST BEST sales person I have ever dealt with Kamila Salamova!!! She was very nice and professional. She answered all our questions and was patient with us. She was straight forward and told us everything up front and our best options possible. She then brought us to the Finance Manager Paul B. Paul was extremely professional and helpful as well. There was no hidden games going on, no pushing on something else other than what we wanted. Affordable prices and professionalism with all the staff that we had dealt with. Over all I would HIGHLY RECOMMEND KAMILA S. IF YOU WANT A GREAT DEAL WITH NO BS --- GO SEE HER!!!! :) I love my new car and ill be back to see her again!!

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Anthony_P

Aug 29, 2014

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I have been dealing with Bay Ridge Honda for my past few car purchases and each time the process becomes more and more convenient. Since my last lease, I moved to NJ and checked the local dealerships. When I had a deal that I thought could be beaten, I started off with a simple call to Bay Ridge and within two days, I was driving my Pilot out. It was worth the trip. George got right to the point about what kind of deal I can expect and Elizabeth made the actual lease process smooth.The customer service George Gambino & Elizabeth Polanco provided was exceptional.

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rsgraz

Aug 28, 2014

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Leased my first Honda CR-V EX-L from Jose Gonzalez. Jose was excellent in negotiating with us a fair lease price for our CR-V within our budget. They had the color car and features that I wanted available. Delivery of the car went extremely smooth. Jose even picked-up my husband to take him to the dealership for delivery of the car. Jose made sure that both of our cell phones were ready and synched with the BlueTooth in the car before we headed home. Truly amazing and we are very happy with our new CR-V

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MelissaB_

Aug 27, 2014

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I went to Bay Ridge Honda for my new CR-V EX-L. They had been highly recommended from a few family members and I knew I would have the same experience. I was not disappointed - from the moment I stepped foot in the door I was treated like a movie star. I worked with Mr. Gambino and Timur Nakhipov. Both men were extremely knowledgeable and courteous. I never once felt like I was dealing with a "car salesman." They treated me like a friend and made me feel as comfortable and informed as possible. I never once felt persuaded. They both made the entire experience well worth my decision on going to Bay Ridge Honda. Even the associates in insurance and finance were equally as friendly. The day I picked up my car, Timur went out of his way to go over every little detail and feature of the car with me before I pulled away. Such an amazing experience. I HIGHLY recommend Bay Ridge Honda. They care about making their customers happy. You will not be disappointed with their level of service! Outstanding!!

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Robdipietro

Aug 26, 2014

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I picked up my new car on Friday & everything from beginning to end with John & Elizabeth was a breeze from the minute I walked thru the door with pricing & then delivery I will definitely be sending some of my friends to this dealership

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vlad54

Aug 23, 2014

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I have bought several cars at different dealerships, and this by far was the best and easiest experience i've ever had. This time me and my wife decided to lease CR-V EX and were a bit nervous about the process. But Bay Ridge Honda really seems to care about their customers! We were fortunate to have Igor Shiff as our car sales representative. He is an extremely intelligent and easy going person. A friendly, low key approach, no high pressure sales tactics just straight forward answers and a good price. Igor was very thorough and made the whole transaction feel like a 'morning with a friend He really put us at ease through the entire process, which can be a quite stressful experience. In less than 2 hours he happily escorted us to our new car at the end of it all great service!

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Chi028

Aug 18, 2014

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We did a year of research prior to walking into Bay ridge Honda. We were so lucky that Tim was the sales associate that worked with our family to lease our Odyssey. He was professional, extremely knowledgeable about all the products we asked about, energetic, friendly and hard working. He did not miss a beat. Tim set up our Bluetooth for our phones & helped adjust all the mirrors. It's those little details that contributed to making the entire experience very positive. Tim got us a great price for our car. Our family greatly appreciated the initiative he took and his follow through from our first steps into the showroom- to when I drove off with my car. He even walked to the corner to wave us off! Tim has a great personality & it was such a pleasure to work with him. Thank you again! We will come back to Bay ridge Honda & recommend Tim to our friends/ family.

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dalee426

Aug 14, 2014

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I was in the market for a new car to fit a family of 6 and decided to look into a 2014 Honda Odyssey after some reviews and recommendations. I went into Bayridge Honda and was immediately greeted with a warm welcome. I spent time with a great consultant, Graham Wong, who went over my needs and answered all my questions with clarity and expertise. He was patient, attentive and I did not feel the pressure of the typical "car salesman" stereotype. The financing worked out to fit my budget and the day of picking of the vehicle went smoothly. I was in my new car within 2 days!!!! I would recommend getting your car from Graham and the entire team at Bayridge Honda.

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notnecessary

Aug 9, 2014

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Yes, second lease, through the same man, Mark Anthony. For Mark, I will recommend Bay Ridge Honda to anyone. I belief Mark is a diligent Sales Consultant and a great asset to Bay Ridge Honda.

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samops03

Aug 9, 2014

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I came in looking to lease a 2014 Civic Si Coupe and was approached by Tim. He was very knowledgeable about Honda vehicles, which is rare these days with dealers. I was given an excellent price on the car and there were no hidden fees or surprises. Tim went above and beyond to make me happy with my purchase. If you are shopping for a Honda, i strongly recommend you go see him.

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Elks841

Aug 6, 2014

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Although I did not lease today, the overall experience was vary good. I purchased my 2013 Honda from them last year, but decided to wait a bit on the lease for now.

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ColemanK&K

Aug 5, 2014

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Tim helped make the process of leasing our first cars an incredible buying experience. He coordinated the leasing of 2 Crvs for my sister and I very smoothly and efficiently. He was always available to answer questions and really made the process hassle free I would highly recommend Tim and Bay Ridge Honda.

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rogibash

Aug 5, 2014

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I couldn't have asked for a better experience when purchasing my first car. Jose answered all the questions I had and would always follow up to make sure everything went smoothly- he is the definition of great customer service. Highly recommended!

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myrna6855

Aug 2, 2014

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Mark Anthony help us to choose the rt.car for my son that He can afford,He explained every detail,It's a pleasure dealing with Him.

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Yesen J

Aug 2, 2014

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They not only helped me get out of my old car but they also helped me get into 2 great cars. Jose worked late to make sure we got what we needed and wanted and made sure we were happy. Gene also remembers who you are and Dwayne is just a great bonus at the end. Will be back soon.

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Toneforty1

Jul 31, 2014

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I had the pleasure and privalidge of working with Mark Anthony in buying a Honda Accord EX-L.The man is a soft spoken, knowledgeable and astute car salesperson. He informed me of ALL the features and was NOT pushy or phony.Even though I decided on another brand he was a true gentleman throughout our dealings. I would have NO RESERVATIONS on recommending Mark to be your salesperson. He will do an excellent job!!!

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NBSP

Jul 31, 2014

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I've already have gotten multiple leases through this dealership through Igor Shiff. Quality, service and most of all NBSP (No xxxxxxxxx Price) =Happy

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sandstormsc

Jul 30, 2014

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Bay Ridge Honda is an honest car dealer with a friendly staff. It was a pleasure leasing a car from them.Sales rep Sean Park was a pleasant person, and easy to deal with. Thank you.

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Alynned

Jul 30, 2014

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This was my first time leasing a car, and I could not have chosen a better dealership. The sales associate I met was Igor Shiff. I was highly impressed by his knowledge and expertise. He made the task of leasing a car, which to some might seem taxing, an enjoyable experience for myself and my family. I am very pleased, and I will be referring my friends and family to Igor!

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adorun

Jul 25, 2014

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Mark Anthony helped me own my first car. He was very helpful, knowledgeable and will help explain everything to you. He will help take care of everything like he did for me. Highly recommended dealer and dealership.

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CSantos30

Jul 20, 2014

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This is my second time leasing a Honda with Mark & it was a smooth transaction. Mark is very knowledgeable, friendly & trustworthy. He always made me feel comfortable & never pressured me in to anything. I highly recommend him.

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Rabitt

Jul 20, 2014

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I've been buying cars from Bay Ridge Honda for the last 25 years or so. Every time the experience gets better. I got an excellent deal from the sales rep. Timur Nakhipov. He was extremely responsive to my needs and walked me through every last detail. He took care of everything from financing, insurance and registration.! All I had to do was show up to finalize the deal. He took the time to take me on a test drive and show me all the features of the Honda Accord. I was extremely satisfied with Tim and would highly recommend him to anyone looking to buy a new car. Can't wait to buy my nest car from him.

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lstokes313

Jul 19, 2014

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This is my second purchase from this dealership, and second purchase from Mark Anthony Esmade. He is very professional, knowledgeable and friendly. He made the deal happen for us. I will be purchasing from him again. I gladly recommend him and the dealership to friends and family.

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piotrj76

Jul 19, 2014

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I had great experience in Bay Ridge Honda. This was my first car. I came in already prepared to lease a new 2014 Honda Accord. I was greeted by Betty Lala who was a new Sales Rep at Bay Ridge Honda. Betty was very friendly and patient. She explained all the car functions, gave me a test drive, and provided reasonable price for the car. Because it was late in the day I had to come back next day where I spoke with Insurance Rep and Financial Manager, Joseph Calixtus, to finalize the paperwork. I had great experience with Joseph who provided valuable information, beneficial options, and I was not pressured in any way. On top of that Betty was always helpful in each step of the way. In all, as to my surprise (internet can scare you to the core) it was very pleasant experience and I will definitely be coming back for other services.

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Heinrich Kruse

Jul 9, 2014

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I would not recommend anyone to buy a pre-owned vehicle from Al Hartley at Bay Ridge Honda. His service and assistance in buying a car was beyond poor. Al assured me over the course of 3 weeks that my car would be ready to pick up on July 3rd 2014. When arriving at the dealership that day, Al wasn't there, and I was informed that he never requested the titles for the car from Albany. I was told I would have to wait 5-7 weeks to take ownership of the car. Not only was my 4th of July weekend totally ruined, as I planned to go away with my family, I also needed a car within 2 weeks as we are moving out of Manhattan to a neighborhood where there is no public transport. Al Hartley flat out lied to me and didn't even pick up the phone to apologize for his mistake. In fact, when I confronted him about the issue a few days later, he turned the whole issue around and made me out to be in the wrong. He is not at all good at his job, definitly not trustworthy, and clearly doesn't care about potential customers or doing his job. This is not the kind of service anyone should get for wanting to buy any car, let alone a great car like Honda. Avoid him at all cost!!! I ended up buying a different car at Bay Ridge Honda from Jeff Goldberg, who did a really great job, and whom I would highly recommend buying from!

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elbertgalina

Jul 2, 2014

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great sales person timur i am so happy to make deal with him he help me a lot he explained the car to me the radio telephone and sunroof he showed me how to use car

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Angel2014

Jun 30, 2014

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I had a fantastic experience with Bay Ridge Honda. Sales & Leasing representative Timur Nakhipov kept me well informed throughout the purchase process and had everything prepared for a quick delivery experience. Timur was very professional and friendly. He was great in making the process incredibly easy for me. Thank you!I recommend everyone looking into purchasing a new Honda vehicle to shop at Bay Ridge Honda!

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Atanni

Jun 25, 2014

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Enjoyed my trip out to Bay Ridge Brooklyn. Got a great deal on my new Honda Accord with friendly customer service! Definitely recommending to friends and family.

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Jessica Scott

Jun 23, 2014

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I was interested in buying a car or financing it if you will, so I came to bay ridge honda to check out some cars my husband and I found online. As I got out the cab I approached the dealership and immediately Mr. Jeffrey Jenkins greeted me. I initially told him about a car I was interested in but unfortunately it was sold already. He asked me price range and I told him what I was interested in more or less and he guided me to about 10 cars until I told him I'd like to see the Hondas since he mentioned that the Hondas were certified. He brought me to a couple Hondas but one stuck out to me the most. He suggested I should test drive it. So I did, and I was sold. Jack and Jeffrey made my experience a very good one as well as a fun one since my husband was present via FaceTime. Their staff is spectacular and very professional. When my husband comes back from deployment I shall definitely return with him and his friends.

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dynomike323

Jun 23, 2014

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Overall it was a pleasant experience. The salesman was very knowledgeable and friendly. I did not have to haggle much at all to get the great price I paid for my vehicle.

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Pookiegig

Jun 21, 2014

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Mark Anthony always puts his clients before anything else & has proven that to us time & time again. Will go above & beyond his call. Wouldn't trade him for the world. He's the reason we keep coming back.

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VivianDeLuca

Jun 20, 2014

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I would like to thank Mark Anthony Esmade for helping me to renew my lease with a 2014 Honda Civic LX. Mark Anthony was professional, courteous, and knowledgeable in providing all the details I needed to make my decision. He was sensitive to all my concerns, and allowed me to take my time to resolve any issues. I would recommend Bay Ridge Honda, and specifically Mark Anthony Esmade, to any of my friends or relatives that may be interested in a new car in the future. Once again, thank you for a pleasant experience and a quality car.

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lescruz

Jun 19, 2014

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Returned to Bay Ridge Honda to go over my lease end options; Mark Anthony AND Gene Huxley were extremely helpful in working out a new deal with me. I explained I wanted to save some money on a new lease and they made sure to do exactly that. Not only did I save money, I got the car I really wanted without having to downsize! Would recommend anyone to work with this team!

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ainorac

Jun 16, 2014

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They treated me like family. The service was professional and quick. I left with a car I really love. I would recommend this to a friend. I could not have been more satisfied with the service I received. George, Elizabeth and Dwayne were true professionals. Thanks again! ty plotkin

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dyandmike

Jun 7, 2014

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This is my first review on a site - I do not like writing them, but this was also my first time at a dealer getting service and it was so good that I felt the need to say so. I needed work on my tires, an oil change, inspection, wipers - the typical for a Honda Pilot. I made an appointment, came in early and was out early.Wilson ran the service desk in an orderly fashion, had patience, and made things happen. The service center has a great waiting room - clean, safe, TV, free paper. The entire experience including the cashier service and the person who handed me the car back was professional and nice - You could tell that people actually liked working there - it makes a difference. I will go back again.

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Cuaimo

Jun 6, 2014

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After having terrible experiences with the Honda Delaerships closer to me, we went to Bay Ridge Honda thinking it would be different. Unfortunately, after we bought a brand new car there two weeks later it developed a leak - not a puncture. Went to change the tire and NO TOOL BAG anywhere in the car. As a result, we had to use a fix flat to get the car back to Honda Service near us. Of course, HONDA wouldn't replace the tire because apparently 2 weeks is wear and tear for the tires, AND BAYRIDGE HONDA refuses to mail me a toolbar. I dont live in Bayridge, but I guess 20K on a new car isnt enough to get good service or cover the stamps to get a toolbag that should have come with the car.

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KGR12

Jun 4, 2014

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After a bad experience with a different dealership, I went into BayRidge Honda a bit nervous about how things would work out BUT after meeting with Jamel I was relieved to see that he had all the answers to every question myself and my godmother had for him. He even answered questions that I didn't get the chance to ask. He made me feel very comfortable and I could tell he was being honest with me about everything! He didn't try to sell me more then I needed and he kept me within my budget which was most important to me. He made purchasing my first car a joyous moment for me and after dealing with him I would definitely recommend BayRidge Honda to my family and friends when they decide to purchase a car! I got a great car at a great price and I couldn't be happier, Thank you BayRidge Honda and a special thank you to Jamel as well as the finance manager Jack Bankson for all of your helpl!!

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oleg1968

Jun 1, 2014

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We received a great service at Bay ridge Honda when we wanted to lease a new car. The dealer was knowledgeable, patient, and overall helpful. He has attended to all of the requests and needs and has been nothing short of excellent. He provided us with all the necessary information ahead of time and made his own inquiries where needed in order to complete the deal. In addition, he explained everything about a car that we needed to know in order to keep it functioning properly and safely.

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Mimi2012

May 31, 2014

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My sales agent was Karim Mohammed and from the moment I introduced myself to him and told him what I was looking for, he gave me exactly that. He was patient and reliable.

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RGangi

May 31, 2014

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I nearly bought a used car from an owner just to avoid the headaches of interacting with a car dealer. After some research I decided to give one of the "No haggle" services a try and went with Consumer Reports. Bay Ridge Honda offered the lowest price on the Consumer Reports site by a significant margin though, given my experience, looked like the beginning of a bait and switch. My salesman, Tim, was a salesman. He tried to highlight the benefits of the Civic I test drove, and how it was superior to the other cars in it's class. This is what I expect from a salesman but wasn't overbearing, pushy, or dishonest. When it came time to talk price, I asked him directly if Bay Ridge Honda would honor the Consumer Reports price provided on the internet. He clearly said yes, with no qualifications, and no efforts to sell me on anything other than what I was explicitly interested in. This is all I think anyone can ask from a car dealer. From this meeting to picking up the car, everyone was direct, with no nonsense. One minor deviation was a meeting with an in-house insurance broker who I was led to without the clearest explanation of her role. She nonetheless offered me a quote that couldn't beat my current insurer so I said thank you and went on my way. If it was a better price I might have taken it and appreciated the offer.I'm happy to recommend Bay Ridge Honda to anyone shopping for a car. I can easily imagine that the money they might lose in offering a lower price than their competitors is made up for in the volume of business generated by being surprisingly unlike what people might naturally expect from car salesmen.

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Jolliever

May 29, 2014

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They have hidden fees that they failed to mention on the car ad. The phone reps lied to me just so I'd come in. Both these things come off as deceitful which is why I'll never do business with them and wouldn't recommend them anyone does.

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mcienrney203

May 29, 2014

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Jose Gonzalez is the perfect salesman for any car dealership. He shows the vehicles, discusses the features, answers the questions, is not distracted nor pushy. He does not waste your time. He is very friendly but extremely professional as well. I bought a brand new Honda Accord and will send many people to Jose! Tom McInerney

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AbidShahzad

May 29, 2014

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My name shahzad, i bought my new Honda accord with them, it was a great experience, specially with sale person, Joe Barca and the manger they work with you. joe is very nice,helpful and polite sales man, he get me great deal.

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lynn_fer2732

May 28, 2014

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I was so unsure if i would even be able to leave the dealership with a car yet alone a new car, but boy was i wrong. I was able to leave the same day with a brand new car. Mark was so helpful and very kind and resourceful. I was very happy that i was able to get my car and that Mark Anthony was able to help me. I love my new car !

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pa58

May 27, 2014

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My wife and I have deeply appreciated our wonderful experience with Mark Anthony Esmalde at Bay Ridge Honda. He is a very courteous and knowledgeable man. He was very patient with us and took the time to explain us everything from A to Z.It was not easy for us to make our difficult choice ;however with his profound knowledge in car dealership we were completely satisfied with our brand new Odyssey 2014 which is like a dream that comes true .We wish that he will be always at Bay Ridge Honda to make buying or leasing easy for inexperienced customers like us who are first time buyers.Therefore we will proudly recommend Bay Ridge Honda to our friends and acquaintances because of him.

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Munky

May 22, 2014

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Dealing with Mark Anthony was a pleasure. He was very knowledgeable in the car and worked with us to make sure we were extremely happy. This is the 2nd car we have leased from Mark, and each time has been an enjoyable experience. I would definitely recommend Bay Ridge Honda and Mark Anthony to any of my friends and family who are in the market for a new car.

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Bayridge1535

May 20, 2014

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I was very pleased with the purchase of my 2014 honda sport. Jamel Haskins was my sales consultant,and he did an excellent job keeping me satisfied in every step of the purchase. He did not pressure me, he kept me in my budget, and provided excellent customer service. The finance manager jack bankson was very down to earth and polite. They both made me feel very comfortable. When you go to purchase a car please stop by bayridge and ask for Jamel.

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alfreddc

May 19, 2014

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I have leased a Honda at this dealership for three leases in a row and have always been pleased with the service.This year I had the pleasure of meeting and dealing with Mark Anthony Esmade. Mark is a very soft spoken gentleman who was extremely well informed and knowledgeable about this car. The leasing experience was pleasant and upfront with all my questions being answered and with absolutely no pressure. Mark was very helpful in explaining the workings of many new instruments and gadgets even with paring my phone.All the other people I dealt with there were also very pleasant and helpful they were even able to help me save money on my auto insurance.A. Pecora

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RLogozo

May 19, 2014

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This was our first time leasing a car, and Jamel answered all of our questions, as well as providing answers to questions that went unasked. We were very happy with his direct and professional manner. He helped us solve an issue with the insurance policy that we had purchased so that the outcome was positive for us. We did not feel that we were being given the run-around, and will be referring our friends to this dealership as a result of our experience with Jamel.

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sevildincer1

May 18, 2014

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The best dealership around-always courteous,and they go out of their way to help you. I have been dealing with Hank (the manager) at Bay Ridge Honda for years, he is trustworthy, and always gives me the best possible price. No complaints, and will be going back to the same dealership again-when my lease is over.

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smartmawmaw

May 17, 2014

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Everyone at this Honda dealership is a pleasure to work with. Nobody gives a hard sell and everyone is pleasant,experienced, knowledgeable, and eager to please. Frank Baldassare was an especially wonderful salesman. He asked me what was important to me, gave me his input, and put me in a wonderful car. He has the patience of a saint and went over with me all my questions and all the gadgets in the car. I was especially ignorant because I had had my last Honda for 25 years so things had changed radically. I could not ask for anyone more helpful and he made my first new car buying experience totally painless.

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jlsquare

May 13, 2014

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Elizabeth was friendly, personable and professional from the moment I met her. During the test drive she spoke about features of the car and answered all my questions. There was no haggling necessary including my trade-in. The day we picked up the car she added a personal touch by putting a red bow in it and said to call if I had any questions. The complete process was seamless. Dwayne was friendly and knowledgeable as well. He took the time to explain finance options and an extended warranty with no pressure to purchase it. I was very pleased with my experience and recommend seeing both if youre planning to purchase or lease a car.

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Jprinaldi

May 11, 2014

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I needed a car at a price I could afford because my current lease was over miles and I still had 5 payments left. Karim was an approachable, knowledgable sales consultant who explained the Honda CRV-EXL inside and out, and made me feel comfortable with the whole situation. It worked out to be a win-win for both of us and we signed a deal and I had my new car within a week! Great experience and recommend him and the whole professional staff at Bay Ridge Honda.

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msimore

May 3, 2014

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Convenient Hours and Excellent Service at all times. I live on Staten Island and always go back to Bay Ridge Honda in Brooklynfor their knowledgeable staff who are always helpful in calling back with any questions or concerns. Love the Honda CRV. Been leasing a new one for many years now. If needed the hours for service are very convenient and well worth the cost over the bridge.

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lion4172

May 2, 2014

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Sean Park and Dwayne Markland were very knowledgeable and helpful. Sean even connected my Bluetooth. When I arrived to pick up my car everything was in order and ready to go.

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deepalmieri

Apr 30, 2014

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I have always been treated with much respect and given great deals which is why I have been dealing with them for 15 years. Bay Ridge Honda has top notch sales and service team!

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diakunin

Apr 30, 2014

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Very professional team. Karim is great sales person, very knowledgeable and professional. its my second car with them! They went extra mile for me. I recommend Karim at Bayridge Honda!

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Amazingg

Apr 29, 2014

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Awesome people to know. This is my third time working with CJ and Karim at Bay Ridge Honda. Sales are bonuses of RELATIONSHIPS, and this team GETS it. Everyone is treated with courtesy and respect. We have conversations and we leave with a vehicle of our choice that we love. It's so easy it does not even feel like a transaction.I drive 10 miles from a closer dealer because Bay Ridge Honda feels like family. I highly recommend them.G

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ASADH0786

Apr 29, 2014

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MR KARIM HELP ME ALOT WITH THE BUY AND TRADE MY CAR I BUY 2014 HONDA CR-V KARIM HELP ME OUT ALOT THANKS MR KARIM.....

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gad82

Apr 29, 2014

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This is the fifth car I leased from Bay Ridge Honda.The last threeI have dealt with Miss Polanco.She ia professional,knowledgeable and does not pressure you. She answers all of you questions no matter how trivial.We have always reached a price that is beneficial to both of us.She is an asset to Bay Ridge Honda.I strongly decommend dealing with Miss Polanco if you are going to lease or buy a Honda.

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Mommic

Apr 28, 2014

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Elizabeth was warm, friendly, personable and totally professional throughout the entire experience. She mare us feel comfortable on our test drive, carefully answered all of the questions we asked regarding a lease and helped direct us to Allstate Insurance which saved us a lot of money. I would highly recommend Bay Ridge Honda to anyone that asked.

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wagw

Apr 28, 2014

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Our experience with Bay Ridge Honda was exceptional. The sales rep was professional and responsive to our needs. They took the stress out of what could be a stressful purchase and the price was more than fair. We've been driving our purchase for 2 months now and are truly pleased.

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Yankee21

Apr 25, 2014

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Mark Anthony Esmade made the entire process of leasing an auto stress free. Everything was thoroughly explained in simple terms. He is personable and never tried to sell something that my wife and I did not want. A professional in every way. Afterwards, we had the pleasure of meeting with the Finance Manager, Joseph Calixtus. He was brief and to the point. No sales pressure whatsoever. Lastly, was the General Sales Manager, George Gambino. We have been working with Mr. Gambino for approximately fifteen years. He always stops to ask how everything is coming along and also how we are doing personally. He does everything possible to see to our needs. All three are gentlemen in every regard.

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Kevin1600

Apr 23, 2014

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I received a call from Karim about the depending end of lease on my CRV. Previously, I received a lot of mail from many dealers. His call convinced me that an early return was a good thing. We made an appointment, we met with Karim, and made a deal far better than my expectations. Even with a hiccup on my part! Karim made it happened. Even my wife was shocked. We are a Honda family, Bay Ridge Honda is the place to go, Karim is the salesman to see.

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Jimmyhonda09

Apr 21, 2014

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I walked into Bay Ridge Honda just to get some ideas on pricing. I was amazed of the attention that was given to me. Everyone from the receptionist who greeted me to the salesman had given me a hundred and ten percent of their time. Yes, they are selling cars but I had visited other dealerships had no where did I recieve the same attention.

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jazz13201

Apr 18, 2014

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From The minute I walked into Bay Ridge Honda and was introduced to Joe Barca, I felt at ease.Mr. Barca is the friendliest car sales person I've ever met (this is my 3rd car). He was very clear about the necessary steps and did everything tom ensure my experience was very pleasant. I must also mention the Finance Manager Calixtus CJ Joseph who was very instrumental in the financial part of the purchase. We walked in without an appointment on a very busy day and along with Joe Barca, they accommodate us. I walked out of Bay Ridge Nissan a very happy "New Honda Owner" Thank you guys for the exceptional service you provide. Definitely a "Two Thumbs Up" experience :-)

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jstell2979

Apr 16, 2014

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Mark Anthony made buying a new car extremely easy. Any questions or concerns that I had he helped me 100% He didn't try to sell me anything that I didn't need. Bay Ridge Honda is the real deal!!!!

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kbenz92

Apr 16, 2014

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I had a very positive experience at the bay ridge honda dealership. Mark Anthony was very helpful with the process and any questions i had. He knew everything that was needed to know about the car.

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RDougherty

Apr 16, 2014

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We have purchased new Hondas locally and as far away as Maine but neither compared to our experience at Bay Ridge Honda. We were directed to Bay Ridge Honda under the Costco new car purchase program. We were contacted immediately via email by Bay Ridge Honda and a convenient date and time was scheduled. We walked in the door and Sean Park was waiting to accommodate us. After test driving the 2014 Honda Civic we fell in love with its fabulous features. Sean did not have our requested color available in stock, but it took only a day to find it and then an appointment was made to complete the transaction. Thinking an extended period of time would be needed for that appointment (due to our past experiences), we were assured by Sean that it would not the case at Bay Ridge Honda. Before we knew it, Sean was connecting our Bluetooth; showing us unique features in the Civic; and we were on our way home. Thank you, Sean Park and Bay Ridge Honda! We would recommend you to our family and friends in a heartbeat.

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clangella71

Apr 14, 2014

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Very direct, thoughtful, and professional staff at Bay Ridge Honda! Thanks to Jamie Fernandez and Paul Berry for helping us sort through all the details needed to make this important decision.

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YvesLaRue

Apr 14, 2014

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My fiancee and I just leased a 2014 Honda CRV from Mark and he was a pleasure to deal with. He didn't try to sell us anything extra nor did we ever feel pressured to spend more than what our budget allowed. He was very warm, honest and efficient. I would highly recommend Mark to all of my friends if anyone is in the market for a Honda car. I would definitely do business with this dealer again.

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adaviles

Apr 11, 2014

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I visited Bayridge Honda knowing that I wanted a 6 cylinder 2014 Honda Accord. I had done my research and knew what the dealer invoice cost was and expected that I would have to do a bit of serious negotiation to get the car at the price that I had targeted. Much to my surprise, Elizabeth quickly realized I was serious about an immediate purchase and proceeded to wrap up the deal at a very fair price with no shenanigans whatsoever. She was very professional, knowledgeable, as well as delightful person, and she gave me a tip that saved me quite a few bucks on my auto insurance policy. (You want to take the on-line defensive driving course.... it's cheap and it saves a significant amount on your policy for the first three years.) I recommend Bayridge and Elizabeth without reservation. These folks know what it means to run a customer-focused business.

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tridoc

Apr 7, 2014

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Mark Anthony provided the best customer service I have ever received from a Honda Dealership. Besides being very respectful and courteous, he was an excellent listener.

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Veronicabr2

Apr 1, 2014

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I think Sean Park was an excellent help to me purchasing the car. I have recommended him to my sister his help was awesome. He is the best

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lmorrell1

Mar 31, 2014

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Everyone that I dealt with, from the nice young ladies at the fronk desk welcoming me, to the leasing guy like Jack, and the actual Salesman Mark Dance, were wonderful, They treated me like I was the MOST important customer there. I negotiated what I beleive to be a great price and I would definitely recommend them to anyone looking to get a new car.

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sippylou

Mar 30, 2014

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Having just come off a bad experience with my previous three-year lease, a friend recommended this dealership and came along to assist me with the transaction. I can honestly say that from the time we entered the dealership to my driving my new vehicle off the lot the next day, the service was top notch. No stone was left unturned, and unlike the previous transaction, everything was fully explained to me and all of my concerns were addressed cheerfully and professionally. The follow-up calls were timely and sincere and I am very, very, pleased.

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laurielevan

Mar 24, 2014

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Robert Telles was knowledgeable and informative. His freindly service was really appreciated.I would recommend Bay Ridge Honda and Robert to anyone looking for a used car.

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Honda288

Mar 24, 2014

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Karim was just a wonderful and friendly salesperson. His knowledge of the vehicles are absolutely out of this world. He was not pushy but very understanding. He takes the time to explain and give you options. Bay Ridge Honda definitely got a great asset - "KARIM"I would without a question, recommend KARIM to my friends and family. PS: brought a CRV-ex from him.Susan

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lutfi

Mar 19, 2014

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My car lease was about to expire and I was looking for a different car, so I visited Honda Bayridge. I was interested in the Honda Accord coupe 2013 deal and I got a good deal from the first visit I was there with the help from Mark Anthony. Mark was very professional and helpful, by working out the best deal for me and following up with me to see if am happy with with what I got. I can say for sure that he is one of the best agent I have met before, and I would recommend that you ask for him if you think about Honda for your next car.

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VinayMahadevan

Mar 18, 2014

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Not at all friendly experience. Say something and do something. Just love the car so visited them as they are near to where i live. All the dealerships try to charge as much as and any kind of fees possible. Would not recommend.

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RSinger58

Mar 16, 2014

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We were extremely pleased with our overall experience at Bay Ridge Honda. Our salesperson Marc Anthony Esmade made it an easy and worthwhile experience. He was friendly, knowledgeable and very accommodating with all our concerns and requests. I would reccomend him as a salesperson to see at Bay Ridge Honda.

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mazen

Mar 13, 2014

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It was a good overall experience dealing with Honda.I dealt with professional and friendly people, specially Mr Anthony.I will communicate my positive feedback to my friends.

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klinehan

Mar 12, 2014

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Sean Park was excellent from beginning to end. Everything was clear cut no surprises. A very pleasant experience. I am very happy with the car buying experience at Bay Ridge Honda.

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92982

Mar 11, 2014

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Karim was patient, professional in dealing with my nervousness in finding out info and confirming info with the type of car I wanted. He listened and even called back to assure me that he had the time to talk to me.Dwayne, is a kind family man who understands a woman's perogatives....to change her mind. ...to talk about her wishes, and hopes. Dwayne finely honed my wishes with reality and with a smile and easy way of discussing things. I truly hope that both men are commended in their actions with my obtaining a Honda, again, that is within my budget and on my wish list. Thank you!

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pierrearty

Mar 4, 2014

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Mr. Bernsten was very professional and fair as he provided me with information about the Honda. He was not pushy and gave me advice on my next lease.Ms. Palonco was also very professional, friendly and knowledgeable about the cars that she discussed. She was patient during the test drive and discussed the many features of the car. She answered every question to my satisfaction.

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amenger

Mar 2, 2014

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Bought a new Honda Pilot recently at Bay Ridge Honda.Sean (sales), Dwayne (finance) and Boris (Insurance) were a pleasure to deal with. Each were very professional and they each explained things real well.The first 50 miles in the truck have been great and will suit the family/kids well as they grow. I wasn't happy with another dealership experience in the five boroughs when I bought my Honda Odyssey 10 years ago. Our family is a Honda family and has now found a new dealer in Brooklyn. Overall a fair deal on price as well.

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Kaylee10

Feb 27, 2014

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Elizabeth Polano is a joy to work with when getting a new car! She is kind, helpful, intelligent and friendly. This is my fourth Honda. This is the third car I've leased from her. She is a woman of her word and works with your budget. She ALSO knows how to put in a baby seat like no one I've ever met! I would recommend her to everyone!

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iceskater

Feb 24, 2014

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Mark Anthony was courteous, not pushy. He was patient and answered my questions without any attitude. I bought a Honda CRV-LX, I think the price could have been slightly better, but Mark Anthony was very fair on the price for the door molding and I appreciated that. If this review had a selection of "Very Good", I would have chosen that designation instead of "Good". I think the designation of "Great" is a little over the top. I would recommend Mark Anthony and think he is an "Asset" to Bay Ridge Honda.

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qicmic

Feb 19, 2014

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Elizabeth went to great lengths to make this deal happen. I needed 2nd car that would get me basically to/from home/train station, good gas mileage and wouldn't break the bank in the process, she met all of our needs in terms of price, car type, etc. and she came as close as possible to make us happy. This is my 5th car now for Elizabeth and I would definitely recommend her to all my friends and family, in fact I already have.

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silady

Feb 18, 2014

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From the minute you enter the Bay Ridge Honda showroom you are greeted by friendly and helpful receptionists. My personal experience with Karim Mohammed has been exceptionally professional. He is very personable and knowledgeable and does a great job of making you feel comfortable with the car buying experience. This is the second car I have purchased from this dealership, with him as my salesperson on both occasions. He leads you through the whole buying process and is able to answer all questions and concerns without any pressure whatsoever. I would highly recommend Karim to my family and friends when they are ready to purchase a vehicle.

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Lorenzo15

Feb 15, 2014

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Both Sal & Rob went above & beyond to find a car that was right for me & within my budget. It was a pleasant experience all around. Being a return customer, I have developed a rapport with finance manager, Dwayne Markland, who also went to great lengths to find a loan & bank offering rates within my budget as well. We had also leased an Odyssey prior to our most recent purchase & had the pleasure of working with Raymond Yu. Raymond was polite & very knowledgeable of the Honda product, making that experience pleasant & convenient. Our past experiences with Honda vehicles & the entire staff at Bay Ridge Honda make it easy to return, as we most likely will in the future.

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louiscardiello

Feb 15, 2014

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This is my 3rd car from Elizabeth polanco at bay ridge honda. And she has been very helpful every time. I would recommend that you can rely on her honesty when it comes down to purchasing a new vehicle. She knows here product and the best programs. She will not give up in getting you approved.

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gml6292

Feb 9, 2014

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The entire process was very transparent and open, the employee were very knowledgeable and friendly and went the extra mile to extend a helpful and courteous experience, explained everything very well, worked hard to satisfy my expectations.

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suzyq630

Feb 1, 2014

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Excellent Customer Service - Hank and Andy were very accommodating, honest and fair. It was a pleasure doing business with them. Overall, my experience with Bay Ridge Honda was great. They have earned my future business and I will recommend them highly to my friends.

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WilliamSchechter

Jan 25, 2014

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Made the experience easy. Very helpful. I did not feel they were trying to sell me something so much as trying to meet my wants and needs. When I didn't want something, that was okay too.

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Ajames1311

Jan 25, 2014

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The staff members are incredible, extremely helpful, and have a lot of knowledge of the business. They try their best to get you what you need within your price range. The building is organized and very clean. I would recommend this dealership to all my family members and friends.

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RUDOLF

Jan 20, 2014

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Came in to lease a new ACCORD. Talked with Elizabeth Polanco from sales and she was extremely friendly and professional. She worked out a very good deal and I will absolutely be back next time when need a new car.

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jlopez510

Jan 14, 2014

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If I could give Mark a 100 out of 100, he would get a 1,000! He is an excellent salesman. He is helpful and very considerate of his customers. He is a very friendly and a people-person. He has come to my service for the fifth time in two years. Marc helped me get the car I dreamed of for an amazing price. I would recommend him to anyone looking to have a great experience, searching for their perfect Honda vehicle.

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imanikaya

Jan 14, 2014

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I purchased a 2014 Honda Accord from Bay Ridge Honda and received EXCELLENT service from Mark Anthony. Mark was excellent from the beginning of my inquiry till the end of my purchase. Mark Anthony went out of his way to ensure I received the best rate possible. I was worried when I first entered the dealership but Mark Anthony made me feel at ease. Mark Anthony really knows how to take care of his customers. He was professional, courteous and friendly. The sale went smoother than any other purchase I've made and I would highly recommend Mark Anthony to anyone who wants a great experience buying a Honda vehicle at a great price in a relaxing environment. I had an exceptional experience at Bay Ridge Honda and I love my new car!

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DriveH2

Jan 4, 2014

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Andy Feldman was very professional. He explained the deal clearly and thoroughly. On the day that I picked up the car, Andy reviewed the many options and features of the Accord. He did not rush and made sure that I was comfortable with the car settings.

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jeanclaudebaker

Dec 27, 2013

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Very professional experience. A pleasure to get a car from Bay Ridge Honda. I have been a faithful customer of Honda for over 25 years and this is by far the best dealership experience. Bravo.

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jakirh

Dec 26, 2013

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Went in to buy a certified used Honda Accord and of all the dealers I have ever been to, this is by far the best service I ever received. All cars they showed us were clean and in very good condition. Mark was extremely patient and gracious while showing us the car and answered all our questions. We went back a second time and Elizabeth worked very hard to get us a deal that we were happy with. She gave us a red bow for the car when we picked it up :), and even called back a couple of days later to make sure everything was ok. Definitely the dealer to go to for a new/used car because of the large inventory, clean cars and especially the customer service. Elizabeth and Mark are definitely the people to go to for your car needs. Thank you Bay Ridge Honda....

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DRivalan

Dec 17, 2013

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Went to another Brooklyn dealer in April to purchase an Accord EXL but the experience was so unpleasant that we completely decided to cross off the Honda from our list. Then we waited and waited and finally decided to wait for the new models and to get an Altima. Just before our final decision, a relative told us about a very good experience at Bayridge Honda and specifically with Andy Feldman. From the moment we met him, everything was very professional, low-key and no baloney. Sure, we negotiated on the price and also the trade in value of our old car. But it was all done without nonsense. The deal was fair to both parties and best of all we did not feel talked-down to or insulted as had been the case at the other dealership. Even when the manager (Robert) came over to finalize the deal, he was also fair and reasonable. It was the last day of the month so maybe they more more eager to negotiate? Two days later, we picked up the car as promissed and Andy did a great job explaining the basic features to us. He even synched our phone with the bluetooth. There was a brief meeting with another person who explained some of the warranty options to us, but we declined and were not pressured at all. There was even a very lovely girl (Gloria)at the dealership who took care of transferring our GEICO insurance to the new car. Another hassle avoided. All-in-all this was one of our best car-buying experiences ever.

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EVETTE14

Dec 16, 2013

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George Gambino with his excellent customer service and professionalism was very pleasant to work with , he handed me down to one of his sales associate Andy feldman who was superberb in his information on all the vehicles on the floor and the one i was interested in , very informative and detailed . which was great !! great dealership , even the finance dept ( joseph & Jack ) was great very pleasant to me and my son .

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mordinia

Dec 16, 2013

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From the minute I entered the showroom, until I left with the car I leases, I have never had a more pleasant experience, particularly in leasing a car. The sales people are low key, extremely knowledgeable, and seem to work very hard to get you what you want. I have been leasing cars for many, many years, and this is the first time I have actually been relaxed through the process, and didn't have to send the salesperson "back to the manager", five or six times to get a fair price. I got a great price the first time, the paperwork was a breeze, and every facet of the car was explained in great detail. There is no doubt in my mind that my next car will come from Bay Ridge Honda.

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jaylin87

Dec 12, 2013

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the car was promised at i one price and we end up leaving with an extra $10000 that we don't know for what i will be taking action against them if they don't fix it

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chenner35

Dec 11, 2013

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Mark was extremely friendly and helpful, but most importantly, honest. He helped us in getting the exact car we wanted, and was very patient and sincere. This is the first time that we felt treated with honesty and dignity at a car dealership. It was a pleasure to work with Mark. Would recommend Mark to anyone. Truly a great experience.

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ana_x27

Dec 7, 2013

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My experience with Mark Anthony was so great. He is the best dealer ever I mean it. I have been to many dealerships but none of them was as friendly and patient as Mark. I would highly recommend that anytime anyone has a question to go to Mark. When I bought my car he came to help me and tell me every little detail that I need to know. Not only that but when I went back after few days to install the Lo-Jack he took good care of me. I'm so happy with him. He's really nice he knows what he's doing. Also even that my paper work is all done he still calls me to ask me how is it going! All I have to say its that he's awesome. GO MARK!!!!!!!

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lisasstar

Dec 5, 2013

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My experience with Mark Anthony at Bay Ridge Honda was wonderful. He was warm, sincere, and very patient with me as I asked him many questions! This was my first time leasing and I was a bit nervous walking in, but Mark Anthony quickly made me feel comfortable with his no pressure attitude. He walked me through every step of the process without eve making me feel obligated. When I decided to go ahead with the lease, I felt exhilarated! Mark Anthony then walked me through all the paperwork step by step, explaining everything along the way. . we even started talking about our love for our dogs and I knew I had the right sales person for me! He then introduced me to Dwayne in financing which was also a great experience. Dwayne explained everything to me and I felt very secure making my purchase. When I picked up my CR-V the next day, Mark Anthony met me with a smile and explained each and every feature to me, as well as setting up m iPhone. . .he even called me that night to make sure everything was working properly. I would highly recommend Mark Anthony to anyone interested in a Honda! Thank you!!!

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cisco1civic

Dec 3, 2013

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Had a very good experience working with Andy, not pushy, knowledgeable about the vehicle's options. Was sold on a gray civic with navigation EX-L. Also had a good experience with Bay Ridge Honda's finance department. I would definitely recommend this location to others.

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henryspad

Nov 27, 2013

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I recently leased a Honda Accord EXL with Navigation through Bay Ridge Honda. Andy feldman was my salesperson. He was friendly,polite, knowledgeable about the car I was leasing and professional in every aspect of our transaction. I must say that this was one of the better experiences that I have had at a car dealership. Bay Ridge Honda has my recommendation .

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bklynseltzer

Nov 26, 2013

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Mark is an outstanding salesman and goes the extra mile for every customer. I'd give Mark a score of 10 if that were possible on this website. This is my second experience with Mark. I will go back to him and recommend him highly to all my friends.

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alexligotti

Nov 25, 2013

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I was very happy with Honda of Bay Ridge. The salesperson was very attentive.She took the time to explain everything to me,and got me a deal I am very pleased with.

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recentcarleaser

Nov 24, 2013

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This is the 2nd car I am leasing through Elizabeth and I would like to THANK her for making my car buying experience seamless, fast and easy. There were no "surprises" in the process and I've always felt I could trust Elizabeth, which does not happen often when dealing with car salespeople. I truly appreciated the fact that (in my opinion) Elizabeth wasn't just trying to make a sale, she was trying to build a customer relationship that could last for many years to come. I also remember how Elizabeth treated me during my very first visit to Bay ridge Honda, about three years ago. Without knowing the schedule, I made an appointment for a test drive about 15 minutes before closing time. After being "bounced" by two other salespeople, who just wanted to call it a day and didn't want to waist their time on me, Elizabeth politely made herself available and took me for a full test drive. That was a sign of real professionalism that I remember to this day.

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mariaangelides

Nov 23, 2013

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We recently leased a car at Bay Ridge Honda. Our Sales Rep was Mark Anthony Esmade. He went above and beyond what would have been expected... returning every phone call and going out of his way to accommodate us. The experience from start to finish was a pleasant one. We will definitely be returning to Bay Ridge Honda and Mark Anthony in the future.

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mikimiki

Nov 21, 2013

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I had a very positive buying experience at the Bay Ridge Honda. The dealer who helped me with my purchase, Mark Anthony Esmade, was extremely patient and helpful in answering my questions regarding my new vehicle. His professionalism and competence at his job make him highly recommendable.

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annrich5e

Nov 19, 2013

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This has been our 6th CRV through Bay Ridge Honda with the expert of Sale Consultang Mark Anthony Esmade. He was very helpful, patient, took time to explain. We are able to get a very good deal for our 2014 Honda CRV. We are truly grateful and very happy with our vechile.Mark Anthony Esmade - highly recomended.

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AmourElle

Nov 15, 2013

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I recently bought a 2014 Honda Accord from this dealership and would definitely recommend it to anyone in New York City. I went on a busy day, Harry, the General Sales Manager, personally, took the time and effort to help me out. He was amazing and patient enough to show me everything I needed to know before making my purchase. He was very helpful and friendly, there every step of the way. Harry and his team knew everything they needed about the cars and were able to walk me around, giving me specific details and features of the car. This wasnt my first time buying a car. Ive had bought cars from German high end brands before, and I have to say Bay Ridge Honda has beyond excellent and professional customer service. As upon arrival, from valet parking, greeted by receptionist asking if I needed help, offered complementary beverages, sales, insurance broker, and etc The whole process was very pleasant and smooth. This may sound like a commercial, but, look no further, would definitely recommend Bay Ridge Honda to anyone that is looking to purchase a car. P.S. This is my very first review, I had never given any reviews in the past. Even having to go through an extra step in creating an account in writing this review, it is worth it. I was not asked to write this review, it is out of my personal interest to let everyone know how awesome the process was at Bay Ridge Honda.

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dmerhige

Nov 15, 2013

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My experience at Bay Ridge Honda is always very nice. My salesman, Andy Feldmen was very helpful and caring as was Hank Berntsen. I'm very happy with my new CRV. I have purchased about 5 cars at BRH and will definitely go back again.

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khein8915

Nov 8, 2013

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I told Raymond I would write this if everything goes smoothly. He was very professional and has great customer service skills. He got us the Honda Pilot EX-L that we wanted and was honest about things. So overall, I'm glad that I went to Bay Ridge Honda.

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dadvert

Nov 1, 2013

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Karim Mohammed and the staff at Bay Ridge Honda are 100% professional at all times, while still providing a comfortable atmosphere. Mr. Mohammed knows the products that he is dealing with and is very good at answering questions and explaining even the smallest details. I own a 2004 Accord that I bought at Bay Ridge Honda and never had a serious problem with the car or the dealership. I would recommend Bay Ridge Honda, Mr. Mohammed and any Honda product because of the quality that they all represent.

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GinaStrazzabosco

Oct 30, 2013

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This is the second car we have leased from Bay Ridge Honda, and from Elizabeth Polanco. She is experienced, efficient, and has always given us the best deal available. She knows her cars, her finances, and her insurance. I would strongly recommend that anyone looking to buy or lease a Honda work with Elizabeth.

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Stephaniez1

Oct 28, 2013

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This was my first time ever shopping for a new car. I visited a few dealers before going to bay ridge Honda, but didn't feel what I should have felt in any and that's good customer service. These 3 men that I dealt with, Mark, Robert , and Jack were all so great each in a different way and I couldn't thank them enough for the above and beyond service I received through them. They were so efficent in expaining everything to me, polite, and extremely curteous. The process was so smooth and easy and I actually enjoyed leasing my first car! Since then , they have called me and checked up and I truly appreciate it !

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LOUTED76

Oct 28, 2013

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Me and my wife have used Andy Feldman for when we leased our 2010 Honda Accord and again earlier this year when we leased 2013 Honda Accord. Both times his service and attentiveness have been very good. He actually even payed us a house visit with final paperwork since he did not want to waste our time with coming in again.

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Quadfour

Oct 26, 2013

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I have been buying and leasing cars from Elizabeth Polanco at Bay Ridge Honda for over 10 years. I have to say its like buying from my own family no hassle or pressure in anyway. Elizabeth Is a true professional sales representative, she took her time and answered every question. Two things that really impressed me was that she knew every little thing about my 2014 Odyessy and she really took her time to explain to my wife how every thing worked. My wife has been driving her 2003 Odyessy for over 10 years so the thought of driving the new one was very scary to her but after Elizabeth went over every little detail, sometimes 2 & 3 times until my wife understood it 100%

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rlogo

Oct 26, 2013

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I have leased my second car through Bay Ridge Honda and both with the salesperson; Mark Anthony. Mark Anthony makes the process painless. He worked with us to get a price that is reasonable and within our budget. He is was always a gentleman, and took the time to explain all the options available. The greatest thing about this establishment is that the services hours are extremely flexible. You can drop your car off in the morning and pick it up before midnight during the week.I would highly recommend Bay Ridge Honda and in particular the salesperson Mark Anthony. A very satisfied customer,Enrico

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RobinSS

Oct 26, 2013

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I made an appointment to have my car serviced. I dropped it off at 4:30 pm on Friday. I waited five hours and was not given any information. I left without my car. On Saturday I did not receive a phone call updating me on the status of my car. I looked over my service paper, noticed the clerk checked off that I did not have an appointment, of course he didn't tell me that. He was the same person I made the appointment with over the telephone. It is inconsiderate to have a customer waiting for a car to be fixed, and a mechanic is not working on the car. I discovered that information when I walked my self back to the service area. These people are extremely inconsiderate.Poor service, overrall! I don't mind paying their exorbitant service cost but at the same time they seem to have a problem servicing customers with "excellence", as they advertise. Seriously consider going somewhere else!

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brooklynmom

Oct 26, 2013

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All the people I met and dealt with at this dealership: salesman, his sales boss, the insurance office, the finance office, were professional and very friendly. The atmosphere which I observed while sitting at the salesman's desk when he went to get the paperwork was friendly as if a very good rapport with all the people who worked there.

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Retiredhonda

Oct 22, 2013

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Sean sold me my previous vehicle. I would describe him as prompt, pleasant, patient, professional, and proficient. He returned calls and kept me informed. Sean was knowledgeable of the product evidenced by his ability to answer any questions posed and his ability to point out features of the car that would not have otherwise been brought up.Jack was also the "4 P's". He quickly guided us through the financial aspects of the purchase in a pleasant and informed manner.

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Wytwings1203

Oct 21, 2013

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Very sweet and helpful! She called and stayed on top of her sale, as well as was concerned for the like of the vehicle to the purchaser. Informative at time of purchase and throughout browsing... She was a pleasure!

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scruples3

Oct 20, 2013

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We decided to purchase a new car. We sorted through all the various makes and models. Then, we went to several dealerships. We found the car we wanted. The salesman was honest and understanding. He listened to what we wanted. Mr. Andy Feldman had a good selection to choose from. I highly recommend the salesman and the dealership to all my friends and family.

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YansuBrooklyn

Oct 17, 2013

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Highly recommend Elizabeth Polanco. She's friendly, straightforward, very experienced, knows the cars and doesn't engage in annoying salesperson pressuring or doublespeak. We made a deal without major hassles, and Elizabeth even sat in our new CRV and showed us how to use all the electronic bells and whistles and adjust everything for me before we drove off. Had tried another local dealership before finding Elizabeth on Dealerrater and had my intelligence insulted. Elizabeth is the ultimate professional with the added bonus of a good sense of humor and friendly manner.

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tone26

Oct 11, 2013

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mr. mohammed was very courteous and knowledgeable about the vehicle in which i was interested.he made it stress free,and has made himself available if i have any questions. he has even contacted me,to see how i was doing with the car. i will recommend mr. mohammed and the staff at bay ridge honda to anyone in purchasing an automobile.

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YuriyB

Oct 8, 2013

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I never thought that buying a car can be such a pleasant experience until me and my wife came toBay Ridge Honda and met Mr. Mark Anthony Esmade.From the first moment we walked in the dealership, Mark made us feel like we were part of the Bay Ridge Honda family.Everything about the car purchase was explained in great detail and whole process was pressure free. I wish there were more people like Mark Anthony in any kind of business: professional, friendly, patient, sincere.MARK ANTHONY IS THE BEST CAR SALES CONSULTANT OF THE YEAR IN MY BOOK!!! Will definitely come back when looking for a new car or recommend him to anybody.

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alexcj

Oct 7, 2013

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This is my third car with the Elizabeth and each time the experience is better. She makes getting a new car enjoyable and not a process. Most importantly though, she was able to meet my needs for the price i wanted...

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almightycreator

Oct 3, 2013

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It was a beautiful summer day in Bay Ridge and i decided to visit the local honda dealership as i was interested in purchasing a Honda Accord due to my practical nature. My salesperson Elizabeth was extremely courteous and informative about all the vehicles that interested me. All in all, after 45 minutes I was out the door with a brand new Accord. What a delightful experience, I had, they even recommended i have lunch next door at Uncle Jimmy's Backyard BBQ (delicious by the way) while i waited for my vehicle to be ready.

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gailrichards555

Oct 3, 2013

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I heard about Bay Ridge Honda through a friend but never thought that I would travel from Dutchess County NY to Brooklyn. My experience at Bay Ridge confirmed that I made the right choice. The customer service was exemplary on every level; from the receptionist to our fabulous salesman, Igor, to all the employees that went out of their way to ask if we would like coffee, were we being helped, did we need directions home, etc. For me, buying a car has always been a stressful experience but I actually look forward to going to Bay Ridge because you feel like you're among friends and you leave knowing that your needs were heard and you're driving away in the right vehicle for you. My family now has 3 Hondas from Bay Ridge and I have no plans to end my relationship with them.

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sienna453

Sep 30, 2013

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This is the third Honda that I have purchased from Frank. Frank is a very real and down to earth person. There is no nonsense with Frank..you know the price of your Honda before you ever go over to Bay Ridge. This time Frank facilitated a viewing of the BurntOrange Civic SI Coupe. Frank called me and told me I would be really excited over the car. As I drove up the street, they were parking the car out front and it was just as Frank said a "big wow" uttered by me and the knowledge that car would be mine... I was coming from a 2010 Honda Accord - 6 cylinder coupe into the SI coupe and I have to tell you I just love Honda cars. They come fully equipped and there is no pressure from Frank or anyone to purchase anything above and beyond the car. I LOVE my new Honda it is a six speed manual and I will always recommend Frank and Bay Ridge Honda.The day I picked up the new car, I worked with Dwayne Markland for my financing. This was the second time that I worked with Dwayne. As always, he was very thorough going thru the financing package. In addition, Dwayne will advice on any additional items in order to protect your car as soon as you leave the lot, such as, wheel locks to protect those magnificent wheels on the SI coupe.John Marino facilitated my trade in and final purchase price. John is a great guy to work. There is absolutely no pressure and he will work with till the numbers are just perfect for you not for Honda. I highly recommend this dealership and if you want a no pressure, down to earth guy, who will tell you stories about his cat if you are a animal lover, please look Frank up. Give him a call before you go over and he will have a car ready for your review. Everything is ready on time. Good Luck with your or pre-owned Honda. You won't be sorry

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mbandigan

Sep 14, 2013

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My family has been going to Bay Ridge Honda for three years now. Every time we go, we are treated like family. We have bought two cars from Mark Anthony Esmade. He always does his best to accommodate us. He is very helpful is helping us make the best decisions in selecting the best vehicle for our needs. He explains things very well and in much detail. I bought my first car with him and he made the process so easy and understandable for me. I was well informed about my car and all the paperwork that was involved in the transaction. He answered every question that I had very throughly. More importantly, Mr. Esmade treats my family and I with the utmost respect and works with so much enthusiasm. He always follows up with us within the first days after our purchase just to make sure everything is going well. I will definitely recommend him to my family and friends.

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mouille

Sep 11, 2013

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I live on Staten Island, so I first went to Honda of Staten Island (read review). After that horrific and aggrivating experience, I almost decided to not even buy a Honda. Since the Pilot was such a great car, I decided to give it one last shot and went to Brooklyn to Bay Ridge Honda.Well, I bought the car that same day. Everyone at the dealership was so friendly and polite. They even have a valet service, and I was offered something to drink :) Quite a contrast to SI, where I had to park blocks away because the parking lot is filled with the employee cars. When you walk in all the salesman are outside smoking and dont even look at you.I cant say enough good things about Raymond my salesman and Dwayne the Business Manager. They made things so easy and it was a pleasant experience. Staten Islanders, do yourselves a favor. Cross the bridge and go to Honda of Bay Ridge. Or go to Honda of Staten Island and be treated like they are doing you a favor, and you are not worthy of their time.

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JKrieger82

Sep 9, 2013

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We purchased our car from Mark Anthony during Labor Day weekend. He was extremely helpful and took the time to explain our options without us feeling pressured. He was able to get us a fantastic deal for our 2014 CRV. We got a thorough walkthrough of the car and Mark made sure it was in excellent condition before handing it over to us. We look forward to working with him over the course of our lease and any future cars with Honda!

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naunnie1

Sep 4, 2013

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I have been a loyal customer of Bay Ridge Honda for over 9 years. I have always worked with Frank but in his absence this time, Hank and Sean made sure my experience was a stellar as I am used to with Frank.They are a Costco Auto Buying Program Dealership and they ensured that I got the best price and were extremely helpful and courteous. I walked in on Labor Day and picked up my new CR V the following day. As it happened Frank did was back the following day and I felt as if I had 3 wonderful sales people making sure I was happy.Trust me, I've shopped at several dealerships just checking things out this year and none comes close to the excellence that is Bay Ridge Honda.

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DerrickCrystal

Sep 2, 2013

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Bay Ridge Honda offer the best price compare to others. We had 2 sales consultants; Graham Wong and Mark Dancer and both are professional and knowledgeable on what they are doing. Two weeks ago, my husband (Derrick) contacted Graham Wong and asked him if he can wait for us a little while because they closed at 9 PM, and Derrick get off work at 7 PM. At that night, Graham showed us his professional and great customer services. First, we talked about the CRV-EX-L and we went over the difference between 2013 and 2014. We asked a lots of questions but he never show impatient. Then he showed us the CRV-EX-L 2013 and 2014 at the showrooms, and let us try them all. After we done, it was like 2 hours later but we haven't make a deal yet because they don't have 2013 WHITE which they offer great discount for Labor's Day, so we decided to shop at other dealership. But as the result, we realized CRV-EX-L 2014 is better so we came back to Bay Ridge Honda, but we request Black Interior. Mark Dancer was the one help us hold this beautiful car after we made the deposit. Great thing about Mark Dancer is HE IS VERY HUMOR AND FUNNY and of course he is professional as well. He went over with me all the car accessories and explain to me what they do, he kept me company and joking with me, so I don't feel bored while waiting for Derrick talking with Geico. I know nothing about cars so I asked a lots of silly questions, but Mark didn't look down on me instead he explained to me one by one. Also, nothing can be so great without their manager Paul Berry. He is funny and humor too. If Paul Berry didn't accept our offer then the deal will not complete. So at here, I would like to Thank You Paul for giving us the best price for our CRV-EX-L 2014, we love it and we would definitely recommend our friends to Bay Ridge Honda and we will shop again as well. But there's one thing we're not satisfied, which is they only accept 1 credit card with limit $2000 and the rest MUST BE Bank Certified Check, and other dealership accepted up to 5 credit cards with $5000 on each card. I wish Bay Ridge Honda can change that policy and offer the best convenience payment for their customers.

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lmschips

Aug 30, 2013

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Excellent experience with salesperson Karim Mohammed. He was very helpful, knowledgeable and had a great attitude. He was also very attentive to our needs and was prompt with call backs. He also offered various good suggestions.

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katejrodd

Aug 24, 2013

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Sean is a great salesman -- very patient, easy to talk to, willing and able to answer all of my questions. This was my first car buying experience so I needed someone to walk me through it. He did a fabulous job!

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jcosme

Aug 20, 2013

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All I have to say Mark Dance and Paul Berry are great team. They were easy going and very upfront and honest about the whole process. I came in to trade in my 2011 CR-V for 2013 Honda Civic. Mark was able to get me out of my lease and get my boyfriend into a new lease with a much lower payment, which pleased both of us. Mark stood with us through the entire process, not going off to make other sales, he was there from the beginning to the very end when he walked us out to our new car, showed us how to use some of the features and waved goodbye. Paul made sure he explained all the number and the contract agreement very thoroughly, make us feel comfortable enough to make the deal and walk away feeling good, not ripped off.

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Mbedessi

Aug 20, 2013

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This has been our 4th car we purchased with the expert advise of Sales Consultant Mark Anthony Esmade and it certainly won't be the last! From the first time my husband and I met Mark, we were impressed with his genuine love for his job and his sincerity of doing his best to satisfy his clients, even if it is a first time client. As our family dynamic changed, so has our needs in a vehicle, and Mark has gone above and beyond everytime to LISTEN to OUR needs and ensure that our family was happy, safe and on budget every time! It's not only about the sale with Mark and you clearly see that and I highly respect that about him and we made a life long friend as well. We trust Mark and always will!! In closing we also had a second encounter with Finance Manager, Dwayne Markland and he too exceeded our expectationsin listening and understanding our needs and budget. In this rapid paced modern technology world we live in, it is hard to find sincere friendly mannered genuine individuals. And with these two OUTSTANDING professionals, I sleep peacefully at night knowing that I made the right, safe and affordable decision for my family with their guidance. I am truly grateful and very happy with our vehicle purchases and would recommend working with them at Bay Ridge Honda. SATISFACTION GAURANTEED!!!!

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jsabatino13

Aug 19, 2013

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Excellent lease price on Honda crv. Returned to this dealer for leasing of second vehicle. Dealership and salesperson were amazing. Showed us all features of car. Would highly recommend dealership and salesperson.

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sigi

Aug 17, 2013

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Being in business for many years, I tend to be very skeptical of all financial transactions. Sean Park kept reminding me that "this dealership is not like that". In the end I would have to agree with him. I felt completely satisfied with the whole buying process. Thank you!

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tim barrett

Aug 14, 2013

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Thorough and seamless are the words that come to mind when I think of this car buying experience. My intellect want insulted with bogus offers.

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eoelbaum

Aug 7, 2013

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I purchased my new Honda Accord in 2008 and my son's 2012 Civic last year. When in the service dept., We always stop in the showroom to see our salesman Sean Park and he always welcomes us with a smile and a handshake. We always recommend Sean and Bay Ridge Honda to all our friends. Bay Ridge gives the best deal on all new vehicles. Looking forward to working with Sean again when we trade my accord in for a newer model.

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Hattie21

Aug 3, 2013

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The experience I had was great,professional,courteous, and prompt.Special thanks to Hank.The staff were outstanding,not pushy and just a fun experience.Kevin Maxwell

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Brynetta.bailey

Aug 2, 2013

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Mark Dance and the team at BR Honda miraculously did the impossible--they got me my first car! My case was particularly challenging. Yet, Mark Dance and his team gave me confidence that they would get the job done. They worked nonstop. They're my heroes! I recommend Bay Ridge Honda without bias. Having visited another Honda dealership prior to going to the Bay Ridge Honda dealership I commend Bay Ridge Honda for: stellar customer service, professionalism, and good old-fashioned hard work.

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Meex

Jul 31, 2013

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Mark Dance was professional, personable, and knowledgeable. Up front and honest about what can and can't be done. Closed it up with Jack in finance who could not be a more easy going guy. Everything about this dealership is organized and on point... And I've seen my share of shady business practices in this industry. Bay Ridge Honda runs and maintains good business!

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Beyzarov

Jul 25, 2013

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This dealership is an old world - take your money and run kind of place. We bought a new Accord. The seat warmer's never worked properly. When we came to explain the problem while the car was under warranty the dealership was adamant that it was fine and refused to even inspect them. Then the AC was having issues. I tried fixing myself and waited about two weeks before calling the dealership. When we called to make a service appointment, the receptionist looked at our policy and then in a giddy voice (like she just won a prize) informed us that our warranty expired 3 days ago. We then asked to speak to a manager and were put on hold for 20 minutes before we were disconnected. Do yourself a favor, take their best price and go somewhere else, another dealership will match it and you will get treated like a valued customer.

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cruizinmypilot

Jul 24, 2013

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Greg took the time to explain all options for purchasing and leasing and broke it down by various model trims. He took the time to make us feel comfortable with our purchase.

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mr2jzgte

Jul 24, 2013

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This is the only Honda dealership that has EVER charged me LIST prices for parts. Every other dealership in the tri-state area has never done so. I have given the rating I did because upon arriving to the parts department, I was ignored for 10 minutes before "Don" the parts guy said, "what do you need" without even acknowledging me (by at least making eye contact). Then it's another 20 minutes before he gets 5 parts (3 fluids, 1 filter, and 1 windshield wiper). After, he re-types the parts to tell me the prices. At this point, every Honda dealership parts representative can put a code which discounts, say, 10% of list price. They always do it. Not at this dealership, not with "Don". He then rudely tells me "Go pay and come back." To my surprise, I see list price = net price (something I have never seen). I am never going to go to this dealership again for parts, service, or anything. I rather sell the car before I go back. From now on, I am buying discounted-free-shipping Honda genuine parts online. They have lost a customer and if I can honestly help it, future customers.

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kenkyu

Jul 23, 2013

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I traded my 2010 Honda Odyssey, which I purchased from Bay Ridge as well, for a new 2014 Odyssey. Karim was great to work with from the beginning with getting the trade-in value of my old minivan to delivery of my new one. Although there is a closer Honda dealer, I decided to go back to Bay Ridge since I had a good experience before and their pricing is fair. The whole process only took me a couple of meetings. The only issue I had was with their pricing of the accessories. I would have thought they would give more of a discount since its really not a big cost to them and would foster better customer relationship.

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Torianna

Jul 23, 2013

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Mark Dance was incredibly professional. I walked into the dealership with a plethora of questions and he answered every one of them. He was extremely knowledgeable about the brand and was able to recite from memory the specific features for the model that I purchased. Mark assured me that he was going to give me the best deal for my car, and when I told him that I was going to visit a competitor, Mark assured me that I would come back. I would highly recommend Mark Dance and Bay Ridge Honda.

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dkiladitis

Jul 23, 2013

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Mark once again was able to get me the deal that I wanted. He is a good listener and treats his customers with great respect. He is someone you can trust to work with you. This is the second vehicle that I have gotten from Bay Ridge Honda and I will continue to do business with them in the future.

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allydeidre

Jul 22, 2013

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The only reason I would ever come back to Bay Ridge Honda is because of Mark Anthony. This guy is the most honest car dealer I ever dealt with. Mark believes in creating a good relationship for the long term and in my opinion, it's good business ethics that bring back customers, not liars who will try to make as much money out of you as they can. It didn't take too much time on negotiating the lease price because he gave us the best deal on the first counter offer. I would definitely recommend Mark Anthony. He saves you time and money! If you walk into this dealership, go straight to Mark Anthony Esmade and you will be dealing with the best guy in there, hands down. He definitely is a patient guy. We didn't feel the pressure that most dealers make you feel when you sit in front of them. It was a good experience. I was skeptical about this place because I did not get a good deal when I came here in 2008 to finance a civic. I definitely did not want to come back either but I gave it a second chance and Mark definitely changed my opinion about Bay Ridge Honda. I got a great deal on a nice honda fit and I'm a happy customer. Thanks Mark Anthony! - From the family

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dmclaughlin13

Jul 22, 2013

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Marc Anthony Esmade was very patient and took the time to explain lease structuring and options. He is the perfect salesman and gentleman for new (and nervous) first-time car buyers/leasers! His manner and teaching style was simple and clear and his calm demeanor helped put us at ease for this major purchase.I recommend Mr. Esmade without reservation.Sincerely,Debra McLaughlin

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choppski

Jul 16, 2013

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We visited the dealership to test drive a Honda fit, and the people I met with were helpful, friendly and courteous. We test drove some other vehicles and then went through the Costco auto program which put us in touch with Frank Baldassare. I communicated with Mr. Baldassare for nearly two weeks, asking what must have seemed like an endless series of questions. He always responded quickly and courteously. He provided me with detailed information about pricing, including for options, and since I had done my research, I knew the prices were very reasonable. When we made an appointment to test drive a specific car, he had the car ready, the pricing remained exactly the same (actually a few dollars less than originally quoted), he facilitated my donation of my old car, and the dealership insurance rep has likely saved us money on our insurance. Mostly, I have to say that everyone at the dealership made it clear that they wanted my business, which has not been the case at other places. They did NOT try to sell me a bunch of accessories or options I did not want. I was not purchasing a high end vehicle, yet I must say that Mr. Baldassare worked extremely hard to ensure that everything worked well. I highly recommend the dealership, and I wish we had come here first and avoided the nightmare experience we had at another local dealer.

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pikeler

Jul 15, 2013

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Sean Park was very helpful and honest throughout the entire sales process; certainly a good person to work with when buying or leasing a car.

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sprucke

Jul 12, 2013

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Frank Baldassare provided great information and customer service. All of the staff at Bay Ridge Honda was friendly, courteous and professional.. Frank went out of his way to explain and demonstrate all of the features of the car.

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satisfiedcustomer200

Jul 10, 2013

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The internet manager did not honor the price quoted by the internet salesperson that called me on repeatedly to try to get me into the dealership. He should be ashamed of his grossly unprofessional conduct. I would never go back. Edmunds.com discussions of Bay Ridge Honda as an unreliable place to do business are absolutely correct.

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nydramaking

Jul 7, 2013

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I have to say this was the best car purchasing experience I have ever had. Everyone was very friendly and helped me get out of a bad situation and into a new car with an amazing deal.

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johndrury2013

Jul 4, 2013

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My experience when shopping for our Honda went very well. Our sales associate Mark Anthony Esmade met with us and was very pleasant and knowledgeable about the car we were interested in. He answered all of our questions. Our son had several questions also about the car pertaining to certain features and how they worked. Our sales associate Mark Anthony took the time to explain and show us everything. Overall it was a pleasant experience. Thank you.

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Bishi

Jul 4, 2013

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Great auto buying experience. Mark Anthony was very friendly and helpful. He made constructive suggestions about our lease structure. Very patient showing us the vehicles and our lease options. No pressure to buy the car or costly add-ons. Highly recommended.

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dgoodwillman

Jul 2, 2013

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I went to the dealership with a good deal of apprehension as what experience my wife and I would come away with. I was prepared to be assaulted by aggressive sales maneuvers and other machinations, but walked away with an absolutely pleasurable experience ably assisted by a personable and genuinely interested salesman, Mark Anthony Esmade. Mark went the extra mile and answered patiently, respectfully the multiple questions my wife and I posed. Both of us felt that he was a man we could trust and have come away with an impression that salesmanship does not necessarily have to bear the bad name it usually carries. Mark has proven otherwise. Good on him! He represents the best this field has to offer. Not only will we be prepared to wholeheartedly recommend his services but look forward to doing business, all things remaining equal, with Mark & Bay Ridge Honda again.

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smrgreen65

Jun 27, 2013

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It was certainly a pleasure working with Mr. Karim Mohammed. His honesty and professionalism was very much appreciated. Mr. Karim Mohammed is definitely an asset to your organization and he deserves to be recognized. Many thanks Karim, for a job well done!!

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notbrh

Jun 26, 2013

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I received a phone call from Bay Ridge Honda stating that they needed 2011 cars for their used car dept and wanted my 2011 Accord,leased. They were told that the lease had another 11 months on it. The party on the phone was very firm that they need cars. He also saidthey would reduce my payments on a new Honda. So far so good. An appointment was set up for 3:15 the next afternoon. The salesman I was to see was not there. I was given three different reasons why he was not there. This took place over 45 min. On my last request as to the whereabouts of the salesman I had the appointment with someone, I don't know his name, asked " what do you want? As if I was a child tugging on his pants. At this point I explained I was there at the request of Honda. I was given a salesman who explained it was too soon to come in as the lease had 11 months to go. What he offered me was ,please follow carefully, For a 2013 give them the tax plus fees for about $ 2600.00 and raise my payments from $376 a month to $449.00 a month. I was made a fool off , treated with disrespect and wasted over one hour of my time. They get you in on the sale and down hill from there. To be fair the salesman I was to see did call and say he was sorry but no one had told him I was coming in. As far as the service dept they are a first class operation and only have good things to say about them.Sam Springer,

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cbonilla1122

Jun 24, 2013

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Mark helped make my trade in as smooth and easy as possible. He was very friendly and worked with me each step of the way.

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lahoree

Jun 22, 2013

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I never thought I'll ever write this about any dealership. I guess its more like who are you dealing with at a dealer. I was shopping for a new car as my existing lease was going to be up in a couple of months. I had an appointment with another sales person but my good luck he was busy or away and i was introduced to Andy Feldman. Andy is a very knowledgeable and very honest man. People like Andy are really hard to find at a dealership. He asked me all the right questions and also answered all of mine. When ever he wasn't sure of anything he didn't just make things up he excused him self and got the information for me on those things. He made my car leasing experience very easy and smooth. There were no gimmicks or surprises. I got what we talked about and what i was promised. Car was delivered on time. My lease return was handled professionally as well. I'll definitely recommend Andy to any one who is looking to get into a new vehicle. Good Luck Andy and keep it up!

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DBZ123

Jun 18, 2013

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The last time I owned a car, a cassette player was a premium feature. I have relied on car services and public transportation. But now I needed a car. The prospect of buying or leasing was overwhelming. I narrowed down the type of car I wanted but the finances were confusing what with all the fees and taxes and then getting the title, the plates, insurance. And the new features were dizzying. I had put it off as long as I could, convincing myself that it was not meant to be for me to have a car. Then I walked into Bay Ridge Honda. From the moment I meant Mark Anthony Esmade, he put me at ease. He took time to explain every facet of what was going on. He listened to my concerns about a car, and what my budget was. After my test drive, we sat down and worked out a structure that would work for me. I had never leased a car before and he explained every cost that was involved. He reassured me that he would structure a contract that was comfortable for me and acceptable to the bank. He arranged for insurance, plates, and everything else you need. I would have gone crazy if I had to do it all myself. That same day I drove out of the dealership in my 2013 Honda Civic. In one word Mark Anthony Esmade is a professional in the best sense of the word. I felt I could trust him and I could believe him. I would recommend Mark Anthony Esmade and Bay Ridge Honda to anyone who needs a car.

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roebklyn

Jun 10, 2013

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I was very pleased with the service when leasing my new car. Very informative and very personable. Would definitly recommend this dealership. I purchased a new Honda Accord back in 2000 and was also pleased with Bay Ridge Honda.

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HondaWhiteLease

Jun 9, 2013

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I went to Bay Ridge Honda never before having bought a vehicle. I felt intimidated pulling up, not sure about how to go about the process of selecting a used vehicle, versus a leased vehicle, etc. In fact, I know very little about vehicles and car buying entirely. However, when Jaime Fernandez greeted me and began working with me to assist me in the process, I immediately felt at ease. Jaime was kind, patient, and inquired with depth into what exactly it was that I needed, was looking for, and took my budget seriously into consideration. I never felt manipulated, pressured, and both intuitively and practically felt myself to be in good hands throughout the car purchasing process. What I appreciated most is that Jaime was genuinely honest with me regarding all aspects of purchasing the car. He also clearly relayed my options and took the time to show me how all of my decisions would effect me in the future, regarding maintenance, payments, warranties, etc. Jaime was friendly, professional, and went out of his way to come in the next day to meet me to finish up my paperwork because I was unable to do it the prior day and desperately needed to purchase the car within 24 hours. He went above an beyond in handling my contract and process and I was extremely grateful. It was so nice to be taken care of in a situation that I thought would be so much more difficult. While we expect all of these qualities and this kind of interaction to be offered when buying a car a dealer, it is just true that it is usually the exception not the rule. I was most nervous because several friends had warned me about being a woman and going to try to purchase a car alone. However, my friends and family were also very impressed and happy with the outcome of the vehicle I ended up leasing, and from their experience, validated that it sounded like I had good one. As well, the dealer environment and staff as a whole was friendly, easygoing, and helpful. I was 5-months pregnant at the time of the purchase and had my 5-year old in tow as well. They completely accommodated me and my son. I drove away smiling - and isn't that what's it's all about.I'd highly recommend Bay Ridge Honda - and Jaime Fernandez - both as a car dealer, and as a great customer service experience.Good Luck!

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Colin5

Jun 3, 2013

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We have going to BAY RIDGE HONDA for over 25yrs. We first met Hank Berntsen and found him honest and easy to talk to and most of all not pushie. We bought our very first accord, Later we came for a second one, and would only deal with our FRIEND Hank. As the years went on Igor Shiff took over for Hank, and we had the same feeling about Igor. We did shop around to other Honda Dealers but never found the same friendly staff as Hank Bernsten and Igor Shiff. THEY ARE THE BEST. THE KELLYS

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nvy2003

Jun 3, 2013

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At 11:00 am on a busy Saturday, we walked into Bay Ridge Honda with one objective in mind: to leave the Dealership with a brand new vehicle. Three hours later (including lunch) on this first ever visit, we drove off with a shiny 2013 Honda Pilot EX 4WD.No problems. No hiccups. It was a very smooth process. We were extremely satisfied because what was promised got delivered, in time and exactly the way it should be.What was the promise, you ask: "that a vehicle can and will be prepped for us by 3:00 pm". True to word, a sign of a Dealership with integrity. To many people, this alone can seal the deal.Thanks to Mark Dance Jr for his assistance from start to send-off. Definitely look for him when you visit.N. Y.

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Roseann152

Jun 3, 2013

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I was very apprehensive about buying any car but decided it was time b/c I definitely needed an upgrade from my 1996 Saturn which was still in good condition but was getting a little "too" old. I met with Greg Keeler b/c he'd been recommended by a friend as being honest. I had intentions of buying a used car but after we talked about how much money I was willing to spend, what type of driver I am and why I was thinking of buying, etc, Greg suggested we talk about my leasing a new car vs. buying a used one. And that's the key - he "suggested" we talk about it - he never once pressured me to do anything. And, whether he was explaining how leasing worked, or what my options were, he was patient, kind and light hearted through the entire process. I was very nervous and asked a lot of questions, so I really appreciated his overall attitude. I never felt pressured to do anything and when I needed a minute to think, he let me. He was right there with me through the entire process - but in a very positive way.. I walked out of Honda that day leasing a 2013 Civic and feeling very happy about the entire experience AND I never once had "buyer's remorse" - I just knew I'd made the right decisions and truly feel it was because Greg guided me toward what was the next right step for me.In short, it was an excellent experience - mainly because of Mr. Keeler's expertise. If you go to Bay Ridge Honda, ask to see Greg Keeler.I almost forgot this - 1 week after I picked up the car, I installed a bumper guard to the front license plate myself. It never felt like it was on right - I felt I'd done something wrong and was afraid that it was going to fall off. Sure enough, 2 weeks later, it did. Luckily, someone placed the plate and the guard on my hood and, also luckily, I was 2 blocks away from Bay Ridge Honda. I went straight there, walked in with plate/bumper in hand and ran into Greg. The mechanics had gone home but Greg said not to worry. I waited in my car and after a few minutes he came out with a large cardboard piece, a drill and screws. He litereally got down on the ground, in his suit, and reattached the plate and bumper guard so it's never going to move. I couldn't believe he did that! I'm sure you would agree that that was WAY beyond the call of duty.

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jazzpatty

Jun 1, 2013

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When I first walked into Bay Ridge Honda I was thinking about buying a new 2013 Honda CRV. I was pleased with the warm and sincere greeting I received from my soon to be, sales representative, Andy Feldman. I'm really not experienced or knowledgeable about cars, but when I met Andy Feldman, I was happy to find out that he was extremely knowledgeable about Honda's features, products, prices and even the various technical aspects of the product. Mr. Feldman stands behind and represents a product that he believes in, which made me feel confident that I walked into the best place to purchase my car.I think that Mr. Feldman, is an excellent customer service rep. because he acknowledged my questions and concerns in a timely manner, and was easily accessible. He has excellent listening and communication skills which helped in solving problems and getting me the product I needed. I believe that Mr. Feldman's excellent communication skills is crucial when dealing with customers because it's important to not talk over the customers head but to help them understand the product and what their buying.He developed an easy and positive rapport with me, which made me feel that I was respected and appreciated as a customer. From the beginning of the transaction to the end, Mr. Feldman went above and beyond to help me to become the most satisfied customer of the year. For these reasons, I most certainly recommend Andy Feldman to be anyone's sales rep. at Bay Ridge Honda.

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Tommccrum

May 31, 2013

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Mark Dance helped us buy a certified used Accord last week. We found him open and honest and trustworthy.We highly recommend Bay Ridge Honda.

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cvanatten

May 29, 2013

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Just purchased my fifth Honda and this by far was the BEST experience I have ever had with a Honda dealer. Sean Park had me in and out within an hour! No gimmicks, straight forward and a great deal.

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desslock

May 27, 2013

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The dealership was located in a busy area and I had to wait a while for the valet to get me a parking spot. I was given a sales representative within 5 minutes of my arrival. My salesman Frank was a nice man with lots of experience. I received a great price for a new Honda Accord EX-L V6 because I had went on to Tru-cars and got a price before I showed up at the dealership. The only negative that I experienced was on my trade-in. The finance manager Jack came over and offered me what I felt was a low ball offer for my 2003 Honda Accord EX-L V6. We negotiated on the price of the used car a little and I settled because I needed to get a new car but I felt that I didn't make out on that deal as much as I should of. I had to wait 3 days to go pick up the car but the ninth generation Accord is better than the sixth and seventh generation Accords that I previously owned.

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muchacha15

May 27, 2013

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Andy always goes above and beyond to provide exceptional customer service. He does so even when we bring our young children into the dealership. I recommend him most enthusiastically.

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jfendo

May 25, 2013

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After having a terrible experience with plaza honda on my last lease i approached bay ridge honda with caution and trepidation. To my surprise my experience here was extremely pleasant. Andy Feldman ,the sales person, was honest and extremely helpfull.There was no bait and switch and no hidden costs when picking up the car. i highly recommend the bay ridge dealership and andy at sales.Thank you bay ridge honda and andy.

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CivicGurl

May 25, 2013

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I had an excellent experience at Bay Ridge Honda throughout the car buying process. They offered valet service which was great because I did not want to start off by looking for parking and the customer service was perfect because I got paired with and whom I believe is their best sales consultant, Gregory Keeler. He listened to all my needs and expectations and followed suit by explaining to me, while not overwhelming me with info that would confuse the process but still being very detailed about the product. He is very straightforward and there is a great deal of honesty and sincerity about going through this process with him, I really felt no pressure what's so ever and most importantly I felt that he was looking out for my best interest and I have to say because the process did take more than the norm to get done but in the end it was a great experience and do not regret ever going to Bay Ridge Honda and mostly meeting Mr. Keeler which made my purchase a great one.

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sintel613

May 24, 2013

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Mark was friendly and provides excellent customer service. He was very knowledgeable and answered all of our inquires. I would definitely recommend anyone to go see Mark directly for any Honda deals. He's the best!

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pina1245

May 22, 2013

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I came to this dealership with great trepidation and after meeting Mr. Feldman with his quite and precise demeanor left extremelysatisfied and bought my much loved CRV from him and for all of said reasons, I give this dealership and Employee a rating of5.Josephine

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mikeli

May 20, 2013

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Matt is very professional. He gave great advices to me. He likes to do his best to meet your requirements. He is the one you can trust.

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phoenix327

May 19, 2013

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Jeff was very professional throughout the car sale. He gave an excellent price and this dealership participates in the Costco auto program. Cars are in excellent condition. If buying a used certified car, please make sure the salesperson gives you all the certification paperwork before you leave with the car.

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DinaDollface

May 19, 2013

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Anyone that actually has a good experience at this dealership has to be a friend or a family member of one of the employees, because the's definitely the most rude and obnoxious salesmen! Bay ridge Honda overall are a bunch of crooks. I'm really not sure how they are still in business. I first came in to see Raymond, the only nice sales person there. Raymond tried to work with his manager on the best price, until the manager started cursing him out and calling him stupid right in front of us. (Which was probably all just an act, but not the way you do business, or the service you should be providing in 2013). I decided to leave and get a quote for the 2013 exl accord. Several dealerships emailed me back, offering $1,000 less than what bay ridge did!! The next day several people called me back from bay ridge, and told me they would match the price. I didn't really believe them, but have them the benefit of a doubt, as the other dealerships were further away. When I came in, they made me wait for 30min "to see if they can match the price", and came back with $100 more than what we agreed to! My father was then speaking to Igor, whom he purchased a car from over 10 years ago, who then proceeded to mock us for bargaining!!! Was he not aware that we were potential customers? The overall experience was terrible! The managers are rude and obnoxious, majority of the sales people are rude and obnoxious, and it's just not worth the headache and stress. So I suggest you DO NOT GO THERE to purchase your vehicle. There are a ton of dealerships in jersey that provide much better service. Of course it's an extra 20-40 min of travel time, but it's absolutely worth it. I particularly went to DCH Honda, who's won awards for best service year after year. There's a reason bay ridge honda has never been awarded. THEY ARE THE WORST DEALERSHIP in the tri-state!!!

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jamescasebere

May 19, 2013

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Sean Park was very helpful. He got me a good price on the trade in, and good price on a three year lease. We quickly got to working out a deal on a car that was right for me at this time. I was happy to drive away with it on a schedule that worked for me and have been driving it happily since. He was good at explaining things, was friendly, and efficient, without being too pushy. I appreciate his assistance!

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tvboris

May 18, 2013

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I had the most pleasant experience in the dealership. This was my first purchased cars at the dealership and was a bit nervous after reading horror stories about various hidden fees in the contracts and other rip off scenarios, which happen when you buy a car. Turns out I was worried for nothing, nothing like this happen. The conversation was straight to the point and the enshrinement had absolutely no pressure, Dedication of Mark Dance and Windy Loule to make experience as easy as possible was outstanding. For my next new I will come to this guys.

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TwoDamFly

May 18, 2013

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Easy person to work with. Made sure I was happy thru every step of the sale. Was giving everything I was promise. Will do business again with this dealership and salesperson again.

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batman5582

May 16, 2013

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my experiece buying a car at bay ridge honda was a total blast. i had so much fun that i just had to take time out of my busy schedule to tell u how efficiant and professional the crew at bay ridge honda was. from the dealer ( sean park) down to the lowjak installer.

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johnclarke1

May 15, 2013

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Salesman Jaime Fernandez was professional. There was no high pressure sales. Price that I was given was near what I expected. Salesman and his supervisor Gene showed me ways to save on buying this vehicle by using Honda Financing. Both were very pleasant to deal with.I would highly recommendthis dealership. (It is my fifth vehicle bought at this location.)

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marlymarl

May 4, 2013

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My husband and I were interested in leasing a Honda and initially went to a dealership in Staten Island. They were awful. They did not seem interested in answering any questions and we left without buying anything. Bay Ridge Honda was amazing. They were friendly and happily answered any question that we had. Our consultant, Mr. Jaime Fernandez, was courteous, professional and not at all pushy. We will definitely recommend Bay Ridge Honda to all our friends and family. We love our Honda Accord!

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Tmorillo90

May 3, 2013

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Good overall experience. Financed a 2010 Honda accord EXL the same day I came. Would recommend other customers buying a car from this location. 5*+

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Tgray825

May 2, 2013

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Mark Anthony was very professional. He was extremely helpful. I wish more car salesmen was like him. He is tremendously wonderful. Mark Anthony went above and beyond to make sure I was satisfied as a customer.

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yankster23

May 2, 2013

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The salesperson was not pushing and very knowledgeable and patient. He answered all of our questions. They delivered the car the same day, which was a surprise to us.

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cecilh

May 1, 2013

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My wife and I purchased a 2011 Honda pilot we have been deciding on for quite a while. Our sales person was Jeff Goldberg who worked with us deligently throughout the entire process thus making our decission a delightable one.We found Jeff to be knowledgeable in questions relivent to the vehicle we purchased and very profecient as a sales representative.We will most definitely recommend him to any of our associates."Great job Jeff " Thank you! The Harracks...

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Eld722

Apr 30, 2013

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I had a great experience at Bay Ridge Honda. I went to plaza honda for an advertised special that was not honored upon arrival. At Plaza they try to get you in the door and then take advantage. Bay Ridge Honda is the complete opposite. Their numbers are accurate from start to finish, and better than any other dealership in Brooklyn. My sales associate was Greg Keeler. He was a pleasure to work with and did not give any inaccurate information. His quote was exactly the same from initiation to the time I signed my lease... Absolutely no inflation for dealer fees, tax, tags, title, etc. what you see is what you get.. Most dealers try to lure you in with a great down payment then add on thousands in miscellaneous (yet necessary) fees. Bay Ridge Honda will give you an accurate price from walking in the door to pulling off the lot. Overall, great service and would recommend to anyone.

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gerrence

Apr 26, 2013

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This is the second time I have worked with Sean. Both times required a few visits, but in the end he's a total professional, answered all of our questions, and I walked away with a nice new car. Good people working here.

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BridgetBerran

Apr 22, 2013

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I found my salesman Sean to be very informative and helpful. He was not too pushy but helped me make my decision. I had planned to do more shopping at other dealers but decided to stay and buy my car at Bay Ridge Honda due to Sean, and the service at your facility.

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Brooklyn12

Apr 20, 2013

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Excellent sales experience; straightforward, informative and low-key. Consumer Reports Build and Buy price honored with no question. No pressure to add items not requested.

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eralash

Apr 19, 2013

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The best place to buy Honda in Brooklyn and New York City. Professional service. Very friendly. Real and very good price. No any hidden charges. No any tricks with price like give low price first and after that add extra charges like delivery to dealership, dealer fee, etc. My purchase was really fast, easy and pleasant. I recommend Bay Ridge Honda to all who want to buy Honda.Very, very, VERY satisfied!!! Many thanks to Mr. Andy Feldman!!!

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my2013honda

Apr 15, 2013

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Elizabeth Polanco made leasing a Honda Accord effortless. She knows her cars ! No sales pressure from Dwayne Markland to purchase wheel and tire hazard Ins.

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einbrooklyn

Apr 14, 2013

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First time buying a car and anxiety kicks in, just thinking about it. I went to Bay Ridge Honda as my brother had a great experience there buying his 2012 Civic and highly recommended the place. We were met by Mark Anthony and accommodated like we're family. He gave us detailed explanation of rates, able to come up with reasonable pricing and eased up all my apprehensions about buying a car. Overall it was a great experience, my family was very happy with our purchase and we definitely recommend the place and surely come back for our next purchase.

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jefffffff

Apr 12, 2013

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When walking into the dealership to take a look at a specific car, we first briefly met with Sean, who was extremely friendly and immediately made us feel comfortable. When we came back a few days later for another look and more information, Sean remembered us and introduced us to Karim, who could not have made the leasing process easier. He got us a good deal based on an advertised rate, and was extremely friendly and charming throughout. No pressure, no upsell, explained everything very thoroughly, and just seemed happy to be working with us to get what we wanted. Highly recommend seeking him (or Sean!) out if you're looking for a Honda. Compared to some of the other dealerships in the area, this one was total class.

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john4john

Apr 10, 2013

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Jaime Fernandez was a very professional, courteous and knowledgeable sales person. He was attentive to my needs and took the time to describe the vehicles I was interested in and answered my questions very clearly. I was very impressed as he presented the pros and cons which helped me arrive at my decision. I would go back and ask for him as well as recommend him to others.John Sciacchitano

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m504072

Apr 9, 2013

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I purchased a 2008 Honda Civic with 100,000 miles/5 year warranty from Bay Ridge Honda in November 2007. Today, April 9, 2013, I found out that Bay Ridge Honday NEVER registered my extended warranty that was purchased and paid in full. I called Bay Ridge Honda at 9:15am to speak to someone to help me resolve the problem but no one stepped up the plate until I called America Honda and asked a Honda Rep to call on my behalf. As of now, the issue is yet to be resolved.

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ddlyn28

Apr 6, 2013

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I found Jaime Fernandez to be an honest and knowledgeable man ( rarely found in the car sales industry ) he was patient and thorough throughout my entire experience with him. I would recommend him to anyone looking to buy or lease at Bay Ridge Honda.

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smdehere

Apr 3, 2013

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This was my first time purchasing a certified pre owned car. The employees I worked with were very helpful, they explained all available options in detail and worked very hard to give me the best possible price. They took care of everything, making the process simple and easy. I got exactly what I was looking for and drove away with a steal. Although the used car section could use a slight facelift to make it more customer friendly, I would still definitely recommend Bayridge Honda.

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LauraLap

Apr 2, 2013

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From the day my husband and I went to Bay Ridge Honda on Mar. 23,2013 and were greeted by George Gambino we were immediately made to feel welcome and comfortable. We were introduced to sales consultant Andy Feldman who would help us find a car. Andy was friendly, professional and knowledgable about the cars and their features and also explained to us about the process of financing if we choose to go that route. We never felt pressured or made to feel inadequate. When we choose our car Andy promptly prepared the necessary paper work and set up an appointment with Joseph Calixtus to discuss extended warrenties and extras. When we met with Joseph he also was friendly, professional and was able to explain the extended warrenty and answer all our questions expertly.The car was promised to us for March 27, 2013 , 5 days after we walked in and it was ready and waiting on that day.We had lost 3 autos in storm sandy and buying a new car was a new experience for us. Bay Ridge honda and in particular the men we mainly worked with made the experience effortless.

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Pookiegig

Mar 31, 2013

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Always a pleasure to work with Mark Anthony. This not our first time coming to Mark & there's a reason for us coming back. Trustworthy & reliable amongst many other positive traits.

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rickblas

Mar 30, 2013

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Imagine an inexperienced under aged 25 first time car buyer (who needed to buy a car within 72 hours) with a high anxiety mother, her thrifty friend, and a crazy father (who was opposed to buying a car) walking into a dealership and you have a tough client for any dealer. Moreover, Mark Anthony handled the situation, mine, very well and was patient and honest, while still trying to be professional and make business. I walked into Bay Ridge Honda after visiting a few other dealers and was apprehensive about the whole thing, but Mark Anthony was very much clear cut with everything and was considerate of my needs. All I really needed was an economical car that I could drive off in within the next few days to use for school and work, and Mark Anthony found the right car for me and didn't try to pressure a higher sale. Of all the dealers I saw that day from various car manufacturers, Mark Anthony was by far the easiest to deal with and was the most knowledgeable, understanding, and down the earth dealer. I would definitely recommend Mark Anthony at Bay Ridge Honda for any new car buyer. Thanks!

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gblair

Mar 29, 2013

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I purchased a 2006 Honda Ex-L at 18,000 miles 6 mths ago from this dealership. I thought I was getting a great low milage car, my first experience with a honda vehicle. Paperwork said it went through the full inspection and had no problems. In November my chk engine light came on turned out I was leaking transmission fluid because of a hose that needed to be replaced. This week my check engine light came on again (the car was serviced 2 mths ago). I called Bay Ridge Honda about having it checked and was told that I have to pay another $105 just to have it evaluated. I am not sure what else could go wrong with the car and I don't have time to waste running around to mechanics so getting rid of this car. Won't use this dealership again.

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RebeccaJD

Mar 23, 2013

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My original intent was to browse the different models to replace my Toyota Camry lease. I was instantly greeted with a smile from Mark Anthony. He's such a pleasure to do business with! He's friendly and does his best to make sure every aspect of the car is perfect! I fell in love with my new Accord! Bay Ridge Honda is #1 in my book thanks to Mark Anthony!

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pinebox7

Mar 22, 2013

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Deciding to buy a new car is sometimes overwhelming, at least that has been my experience. I came into Honda prepared to do battle and quite honestly was not the ideal customer any salesperson would want to deal with. However, a truly professional sales consultant, Mark Anthony Esmade, made all the difference. Mark worked tirelessly and patiently with me to help me make a tough decision and put up with my grumbling right through the sale and the pick up of my new Honda. Now that I have my car I realize that it was my past buying experiences that triggered my apprehension and truthfully it was not as painful as I had anticipated. I sincerely appreciate all of Mark's effort and his understanding of my situation. I would recommend him to anyone and hopefully he will have an easier time with the next customer. In addition I would like to thank Dwayne Markland for all the info and for his professionalism and understanding in dealing with a truly grumpy "old man". He had me laughing out the door, a satisfied customer. Francis Doherty

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rossy1122

Mar 22, 2013

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Hi,mi name is r abreu,i so happy cuz when i came to the leader the firts person say hi and say may help you was jeff g,he is the best sales that i saw on my life,i explent him what i want and he say don't worry im here for that i will hepl,i feel comfortable. Thanks keeping like this my angel...God bless you.

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yukk

Mar 22, 2013

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I got my new 2013 Honda Odyssey Here. Great van. Great sales presentation. Everything went smooth and pleasant till picking up my car. I made the deposit on a Saturday. And scheduled to pickup the van the coming Monday around 4 PM. Who could imagine I finally drive the new van out of the dealer's door after 8 O'clock something PM. more than 4 hours of waiting. Come on. even I did add on the Lowjack, which every dealer would push to sell.. But 4 hours of processing time is just unacceptable. especially for a scheduled pickup appointment. That just did not end there. A few days later. I realized my new van does not has a roof rail which I clearly remember the sales said my model has it when i was making the purchase. When I signed off the van to leave the dealer's door, I did not pay too much attention to it due 4 hours of tiresome waiting. So I called the sales up to find out what happen, He said he never say that my model has roof rail. and pointed out to me my van model's package list does not have roof rail listed. On that day, right before I made the deposit. I did double checked with him and asked, "does my model has a roof rail". This is his exact word " yes. but not the cross bar". Not only me heard that, My wife sat next to me heard the same thing. It was asked right before making the deposit. so there is no reason for him to mix up with other model. Anyway I understand sometime people makes mistake. At the time, he made the answer "yes. but not the cross bar", maybe he had something else in his mind. Anyway for a simple mistake, All it takes is just a simple apology , like "Sorry i made a mistake. " But Instead he is denying it. And told me that if I want the roof rail. I can go to the next door service department and pay for it and get it install. So now, it sounds like my wife and me made this thing up to try to get free stuff. I asked to speak to a supervisor. and i was told I will be contacted by a supervisor soon. Two business days past, still not hear a ring. And I dont want to call back to get more unpleasant talk. Hope time will fade this unpleasant experiences away soon. At least, I still got a great van, even without the roof top rail.

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Auntbee

Mar 21, 2013

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Jaime was very accommodating with price, service, knowledge, etc. He would always return my calls right away and found the car in the color I wanted. He made it very easy.

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redcard1

Mar 20, 2013

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Overall, I had a very good experience. Andy and CJ were polite, helpful, and efficient. I would definitely recommend them to anyone. I got the car I wanted the same day. Hard to improve on that.

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jdbkallday19

Mar 19, 2013

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Sean was very informative, and he explained the details of the car so I was able to make a better selection. Always returned my phone calls, and I would highly recommend him to my friends.

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TaraNavs

Mar 18, 2013

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When I walked into the Honda dealership in Bay Ridge, I already knew that I was going to be happy and knew that I was in good hands because I saw Mark Anthony Esmade and his big smile! He was my sales consultant previously for another company and when I went back to have him as a consultant he was no longer working for that company. I was so sad :( Luckily the arrogance of the other company he used to work for did not want to help a loyal customer, and I decided to go to Bay Ridge Honda! I was ecstatic to see Mark Anthony Esmade!! I had so much confidence and trust in him from my previous encounter that I knew I was going to have what I wanted and knew he would help me get it!! He is a really nice and genuine person. He will get you the best deal and not try and scam or rob you for your money. I put 100% trust in him and I will continue to do so as the years to come. Mark Anthony Esmade was very helpful and generous to my mom and I. He made this experience smooth and not worry some for me at all. He is truly honest and looking out for your best interest!! I would also like to thank Dwayne Markland and George Gambino for really helping me by pushing all my paperwork through. They both are very friendly like Mark Anthony and made me feel really comfortable . They really worked their butts off and made numerous phonecalls just to make me happy without me even asking!!! They pushed and pushed until they got the answers they wanted to get to have a happy customer!! Thank you all so much for your generosity!! My mom, daughter and I really appreciate all the help, time and effort you all put in for us!! God bless :)

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JoseRosario

Mar 17, 2013

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I was at another dealer cause I was under the impression a honda pilot lease would be expensive. I was literally ready to sign my deal with Kia for a Sorento.... Something in my heart said give Sean Park the opportunity to see what he can do. My family had purchased several vehicles from him at Bayridge Honda and had very happy results.... I knew my score and where I would fall. It took less than two hour to get the car i wanted and better model I paid 30 bucks more a month for a way better model pilot than a base model sorento... the 30 dollars didnt matter cause the sorento was costing me another 60 dollars more a month.... At the end of the day i paid the same price for a pilot nice model instead of a based model sorento.... 800 dollars a year cheaper on insurance as well with the pilot.... IF your ever in need of a Honda see Sean Park..... The Dealership thought it was to late to get the car the same day... Sean made it a point to prep the car himself knowing it was a gift for my wife.... I got everything I wanted price color and model.... Most of all first class customer service... An i went in there looking like a hoodlum lol.... they never once judged me.... they sat me down and brokered a deal in mins..... I will buy another Honda soon

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jics711

Mar 15, 2013

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My experience with Elizabeth was absolutely terrific. She is always friendly and does the best that she can for us. I would never think of ever using any other Honda dealership but Bay Ridge Honda. Always on top of when our leases come though. I also have an Accord with Bay Ridge Honda. Then we finished up with Dwayne, he is always friendly and makes up very comfortable when explaining the lease agreements.

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MarysCRV333

Mar 15, 2013

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Elizabeth was a true pleasure to work with. She made my leasing of a new CRV a very simple, even enjoyable experience. She is very thorough, knowledgeable, warm, and pleasant. I look forward to working with her again in three years, and will be recommending her to anyone that is looking for a new car. She is a true asset to Bayridge Honda, and should be commended.

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Amtissal

Mar 14, 2013

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Bay Ridge Honda is quite reputable in my neighborhood, so I decided to give them a try. I needed a new car for work and needed it fast. I was starting a new job the following week and was pressed for time. I walked into the dealership in the morning and walked out that evening with a brand-new lease. I absolutely LOVE my car. It was EXACTLY what I wanted. All the sales representatives from bottom to top were professional, courteous and quite knowledgeable. They also understood my needs: I was on a tight budget and they worked with me on being able to afford a Honda within my means. I have and will continue to recommend Bay Ridge Honda, on all fronts.

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BessieL318

Mar 13, 2013

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My family and I had such a successful experience at Bay Ridge Honda. It was such a pleasant surprise after buying cars in the past at other dealerships and feeling that car salesmen were VERY difficult to work with and were always trying to swindle buyers. Jaime Fernandez proved to my family that it is possible to have a pleasant experience purchasing a car, with a dealer who truly cares that the buyer leaves happy. He did not force anything on us, he asked all the right questions and gave us all the options available but never made us feel like we HAD to do anything. He was friendly, extremely knowledgeable and straight forward. He didn't play games, he wasn't sneaky and we couldn't have appreciated all of that more. He did everything in his power to make us the happiest new Honda owners and it worked! Thank you Jaime, I recommend you 100%! ~Bessie L.

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berezool

Mar 11, 2013

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I'm pleased that I met such experienced professional like Jeff. Just in few days he bring to life the dream and we got our first car. He made my family so happy :) I'll highly recommend Jeff to all my friends. Thanks Jeff!

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DASEAS

Mar 10, 2013

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I hoped to have the car I had picked out to drive on an imminent trip, but I didn't think it would work out given the short turn-around time. Jeff Goldberg and the staff at Bay Ridge Honda went the extra mile to make it happen.

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ltreibitz

Mar 10, 2013

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I lost my 2009 Honda Accord EX in the great flood of 2012. I needed another car and did not want to buy a new one so I decided to get a 2010 coming off lease. I went back to Bay Ridge Honda where I had leased and bought my previous two Accords. I was assigned Andy Feldman as my salesman. I had spotted a few on their internet site that looked good. Andy directed me to a 2010 Accord EX L with low mileage. 16000 miles to be exact. I met with Andy three times and he was able to meet my price and answer all my questions. Overall I would give this experience, and my other two, an excellent rating.

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usedcarbuyer13

Mar 10, 2013

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Was looking for a used car and read a lot of different reviews - tried this Honda because of the reviews on dealer rater. I would not recommend this place to anyone because of the experience I had. My co-worker happened to notice that I brought my car from Bayridge Honda - and she too had a bad experience. My bad experience equated to this: initially I thought the sales person (Al) was friendly and looking out to help me get the best deal - decided to purchase the car and inspected it with him and his manager (don't remember his name and he's not listed on this site) to point out the places that needed to be touched up. From signing the contract onwards it went downhill. Noted a couple of scratches on the car - the manager seemed to quickly dismiss me and said that he would take care of it - I gave him the benefit of the doubt. When I went to pick up the car the major scratch that I had concerns about was still there - the saleman's excuse and his manager's was that - that was how it was. In addition, the scratches that I had pointed out before were not taken care of. I was also promised that they would detail the inside the car - the cup holder still had dry coffee/brown stain in it. Was told that it was because they were short of staff, the salesmen said that he could do it himself with a touchup kit - I said that I could pick it up a few days later to insure that the job was done right. Came back a few days later - the touch ups were poorly done - when I say poorly done I mean it looked like they used a nail polish brush over the areas - the paint was not smooth - lumpy - and there were also lumps of dried paint around the area that didn't need touching up - the brush must have dripped or something. The inside of the car was also sticky and no it was not detailed. Brought it up to Al, my original salesman - and he said that he was doing me "a favor" by detailing the car. Seriously. Gave up because I knew I wasn't getting anywhere with the manager and saleperson as both kept saying they would get the things done but never did.Didn't end there - noticed the breaks were squeaking 1-2 days later - called Al and he said that it was normal. Again I felt brushed off. Brought it to the service at Bayridge, initially was told there was going to be a charge to look at the breaks by the first customer service rep there - he was not helpful and very rude, although he apologized later and said it was because he was overwhelmed. Spoke with the service manager there instead and he said he would look into it. Days later - picked up the car - breaks were fixed - I looked inside the car and the floormat has a greasy footprint stain on it as well as on the seatbelt and the side of chair. I gave up - didn't want to deal with talking with people at Bayridge Honda. I made a complaint to the main Honda as well but apparently they have no say in the individual dealerships. Buyer beware- they will be very nice to you to get you to make the deal initially - but they will not follow through with the promises - think fast talking salesmen. I really hope this will help others when they make their decision where and who to buy from.

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CBmunson09

Mar 9, 2013

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My wife and I have been in the market for a new car for about the last 3 months. We was originally looking for a Nissan Altima. After going from dealer to dealer, phone call after pain staking phone call, countless hours of searching online with different sites and dealers, we happen to just walk upon Bay Ridge Honda. As soon as we walked the door Jeff Jenkins immediately greeted us from across the floor. Within five mins of talking with Jeff, it was like we known each other for years. We told him we was looking for a small 4 cylinder sedan. Told him our price range started out at $10,000 cash and could go up a bit. Jeff with a huge smile and on his face took us to see the lot. In about 10-15 mins Jeff had shown us a few cars and we fell in love with the 2010 Honda Civic Ex. The sticker price was $15,995. That was a bit out of our price range considering we was paying in full. Jeff took a few minutes with the computer and talking to us was able to help us out, he was able to get us the car for $14,500 out the door. We've never bought a car from a dealer before this whole thing was new to us. Jeff took all the time we needed to sit down and go over every little detail about the car and the countless phone calls to answer every single one of our questions with out hesitation. He even made sure we knew that the car comes with a 7year /100,000 mile powertrain warranty. Not a single other dealer could even come close to that. We wanted it. We loved it, and there was never any pressure whatsoever from Jeff or anyone else in the dealership to buy the car. Normally you have to put down $500-$600 just to hold the car, they only wanted $200. The service there was beyond outstanding. I've already recommended this place to about 10 guys I work with on my job site including all three of my foremen. If you're in the market for a new car.....Jeffery Jenkins and Bay Ridge Honda is the only way to go. These folks are out of this world friendly and always willing to answer all of your questions, no matter how many or odd they may be. Thank you so so so much Jeff for everything you did for us and helping us out in buying this car. EVERYONE GO HERE!!!! WITHOUT A DOUBT BEST DEALERSHIP AROUND!!!!!

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redvenus

Mar 8, 2013

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From the time I walked in to the dealership everyone was helpful, courteous, and professional. I felt Jaime Fernandez did his best to get me the car I wanted at a fair price and am very happy with my Honda.I would definitely recommend this dealership and Jaime Fernandez.

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Annc89

Mar 7, 2013

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Andy was a knowledgable car salesman who was professional and helpful throughout the process. He was friendly and I would strongly recommend him to potential buyers.

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jevangelista426

Mar 2, 2013

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My wife and I first visited Mark Dance over President's Day weekend late in the afternoon on a Sunday. He was attentive and responsive to our questions and concerns. We were in the market for a 2013 Honda Odyssey and wanted to trade in our 2010 Subaru Forester. As our meeting progressed Mark worked with his manager Gene to provide specific answers and address our concerns. They made a fair and reasonable offer on our trade without much debate. They provided us with honest and acceptable pricing on our new vehicle. During the entire process both Mark and Gene were patient and calm - they understood we wanted to buy the vehicle but did not have time to complete the deal that night. Mark continued to work with us that evening as the showroom closed and we were the last customers to leave. Both Mark and Gene gave us all the information we needed and said to come back when we were ready and had more time - we appreciated their understanding and high level of professionalism. Within a week I called Mark back and we made an appointment to review and finalize the deal. When we arrived he had all the details of our last conversation and we quickly completed the sale. The entire process went very smoothly, with very little pressure and all of the elements of our deal were clearly communicated to us every step of the way. Thanks for making this sales process so enjoyable and stress free. Now with our new Odyssey we can fit our 3 year old son and his new twin brother and sister coming any day now! Thanks again Mark and Gene!

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JGillen

Mar 2, 2013

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From the minute we arrived at Honda, Mark Dance was welcoming, helpful, and very sincere. I did not feel pressured at all, and Mark helped me determine what I really wanted in a car by taking the time to talk and get to know me. He was extremely knowledgeable about everything offered in the CRV and his explanations were clear and concise. He took the time to discuss and determine the best options and prices to fit my needs. I felt very comfortable with him throughout the whole process, which was absolutely painless and stress free. Even after I had the car in my hands he took as much time as I needed to answer any questions and helped set up everything I wanted. He went above and beyond what is expected in a car salesman. THANKS!

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lalston001

Feb 28, 2013

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Leasing a car from Bay Ridge Honda was a very pleasant experience compared to Staten Island Honda where I had a previous lease. I visited other Honda dealerships and Bay Ridge Honda offered me the best deal. Mark Anthony Esmade was very curtious and patient. His suggestions and advice led me to lease a 2013 Accord Coupe. Not once did I feel rushed or overwhelmed in the process of leasing. Finance Manager Dwayne Markland was also great to work with. Everyone I came into contact with at Bay Ridge Honda were very friendly and professional. I will definitely lease again with this dealership.

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robertbuchman

Feb 28, 2013

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February 28, 2013From our first meeting, my wife and I felt very comfortable with Mr Mohammed. We were looking to lease a second Honda, and Mr. Mohammed was extremely knowledgeable about all of the details regarding leases. He was very friendly and took a keen interest in trying to satisfy our needs, which he did in a very professional and courteous manner. We were very happy with our experience with Mr. Mohammed, and would certainly recommend him to anyone interested in purchasing or leasing a Honda. Thank you.Robert and Jane Buchman

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newcarfl

Feb 26, 2013

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I have used this dealership for 10 years for service. They have enhanced their service department so that all who work there are excellent communicators and do excellent work. They call to confirm, cancel or otherwise make sure your time is not wasted.When I brought my 10-year-old Honda in for service and it was going to run $1,000, they suggested I consider a change. Jaime Fernandez was patient and presented all the options. We spent about 6 hours and I left with a new car. He is sincere, well-informed, and obviously, assertive but without being obnoxious in any way. I would endeavor to keep him for a long time if I were his employer.

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terrilong

Feb 24, 2013

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Elizabeth Polanco and Dwayne Markland assisted me in choosing the perfect car for me as well as helping me through the financing process. They were both extremely courteous, professional and kind throughout the process of leasing my 2013 Honda Pilot.

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adam7179

Feb 23, 2013

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Jamie was suggested to us by George Gambino (General Manager). He took care of us wonderfully not only providing us with incredible service but also sat with us for some time providing us with other insurance options so that we'd get the most out of our new car financially. Couldn't have been happier with his diligence and ability to multi-task as well as his seemingly endless wealth of knowledge of all the automobiles in the building. And George was kind and considerate and willing to negotiate. Would happily go back to Bay Ridge Honda for our next car as well as refer anyone who asked about purchasing a new automobile to go to Bay Ridge Honda.

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Brooklyndiorgirl1982

Feb 23, 2013

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Elizabeth was very helpful and knowledgable To help me with leasing my new car I would recommend her to others looking for a new car

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tonia1

Feb 22, 2013

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It was a good experience and so far I love my car. The waiting period for a bank to accept me for a loan was a little long but I guess it was worth the wait.

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youridol

Feb 22, 2013

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Mark Anthony is the best dealer I ever dealt with. Between going to different dealerships and hearing the same old stories, he was able to get me what I wanted minus the headaches. He made me feel very comfortable, he did not pressure me unlike any other sales person, and most of all he was honest. One of my pet peeve is annoying sales people who constantly follow me and ask me a thousand questions or call me constantly just to ask me the same questions. My experience with him was superb and I wouldn't have had it any other way. It was my first time leasing a car and he was very patient in addressing all of the concerns that I had. Overall I would recommend anyone who is interested in either purchasing and leasing to go through him. His professionalism and honesty goes a long way. I will definitely comeback and do business with him again.

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inarut57

Feb 21, 2013

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Just arrived home in a beautifully newly redesigned 2013 Honda Accord Sport from Bay Ridge Honda. This is the second time I have leased a Honda from Elizabeth Polanco. She is very knowledgeable, courteous and tries very hard to get customers the best deal possible. The new features on the Honda Accord include bluetooth, pandora, dual climate control and many others. I'm very satisfied with my experiences at Bay Ridge Honda.

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Gasop

Feb 20, 2013

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I want to thank Sean Park and Hank Berntsen for their great effort and customer service.. I've been shopping around for Honda Civic 2013 and they gave me the best deal. They do their best to help you out.. I really appreciate it all..

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marv5579

Feb 20, 2013

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I got my very first lease vehicle from Mark, and had plenty others after that from different dealers. Coming back and ending up leasing thru him again, made me realize what a hassle free, easy, comfortable experience it was, as it should be.I know I am not the only person who thinks that getting a new vehicle is like a whole day thing, you wait for hours, exhausting your patience, feeling pressured to decide on a vehicle that you probably end up not happy about after. Mark made it clear and simple, giving you the best deal he can work on and make you happy! He is truthful, have a patience of a saint, attends to you conscientiously. You do not go home unsatisfied with what he has to offer you. I guarantee it! I will definitely recommend Mark to my family and friends. Mark treats you like FAMILY, and family helps out each other!

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milkmugger1017

Feb 20, 2013

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George and Greg of Bay Ridge Honda were extremely professional while making you feel at home. I would highly recommend them as well as this dealership. They both could not have made such a huge decision go so easy!

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AKREDA

Feb 19, 2013

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The choice of Bay Ridge Honda for our new car ultimately proved an easy one. My family has purchased eight Hondas there since 1986, including our 2002 Accord which was lost in Hurricane Sandy flooding. We took extra time shopping for a new vehicle, visiting multiple dealerships to explore various brands and models. When my wife and I finally returned to Bay Ridge Honda, Sales Representative Mark Dance and Floor Manager Hank Berntsen were gracious, friendly and helpful from the moment we walked into the dealership. We eventually settled on a 2013 Accord EX-L. They both made the purchasing process seamless from the outset. Only at Bay Ridge Honda did we experience the excellent level of customer service we felt deserved our business. Mark and Hank proved again why we keep returning to Bay Ridge. Our new Accord is outstanding and we highly recommend the approach taken at Bay Ridge Honda: zero pressure, answers to all of our questions and no hidden charges. We all deserve a car-shopping experience equal to what we had with Mark and Hank at Bay Ridge Honda!

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hc041903

Feb 19, 2013

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We had a warm greeting and was shown different vehicles to compare features. Options were explained to see what will fit our family needs. Our time was limited. We had the opportunity to start the process and return later to complete the paperwork. That was very helpful.

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bumpkin

Feb 17, 2013

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I knew I wanted to trade my '09 Civic for a 2013 Civic. I found Elizabeth to be very helpful and also easy to deal with. She spent time with me, never making me feel pressured (which is a rare quality in car dealerships).I got the car I wanted, and also got Elizabeth's help in familiarizing me with my new car and all its amenities.Also a thumbs up for Jack, who handled the financial end. Thank you both.

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Camplac

Feb 16, 2013

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Sean Park was a great salesman. He was organized, Sean had alotof patience with me and talked me through everything. He got me the price range I was looking for and was always there to answer my questions.

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mike198

Feb 15, 2013

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outstanding! Mark Anthony is accomodating and most importantly honest! I highly recemend him to to any potential customer who will come away with the impression that they had dealings not with a salesman but a Friend! Marks personal attributes are quite apparent and will put you at ease through out the rest of your time with him. Also he must be commended for his attentiveness and patience as he works you through the entire purchase as if you are the only customer he has! Mark also avails himself for all of his customers to provide any further advise or counsel that you might need long after you are in possesion of your vehicle. Mark is an outstandng example of professionalism and exudes a grace that is quite refreshing and puts you at ease.

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maleh

Feb 13, 2013

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My experience at Bay Ridge Honda was beyond excellent. I lost my car in the Sandy storm and needed a replacement that wouldn't break the bank. The people at Bay Ridge Honda are very friendly and always have a smile on their face. There is no pressure there at all. As soon as I met my salesman, Jaime Fernandez, I knew i was at the right place. I can't say enough good things about him. He is kind, professional, attentive and honest. He made sure my needs and wants were met and he found me a great car within my budget. Jaime, thank you for making a bad experience pleasurable.

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ramonctrinidad

Feb 13, 2013

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I purchased a 2013 Honda Odyssey today from Bayridge Honda with the help of Joe Barca. Joe was excellent to work with, extremely helpful and professional. I would recommend his service to anyone looking to buy a vehicle. A pleasure, Thank you!

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TPR2013

Feb 13, 2013

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If you ever want great customer service I recommend you to ELIZABETH POLANCO. LIZ was great and patient, returned my phone calls had answers for the questions I had. I recently got a Honda Pilot 2013, I went to other Honda dealerships in Rockland County and Orange County and she was the best out there.

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escobare18

Feb 11, 2013

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I was overwhelmed by the professionalism of the staff at the dealership, it is not many places that you find such courteous service. I will recommend that anyone who is interested in purchasing a Honda to visit Bay Ridge Honda you will not be disappointed.

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e30m20b27

Feb 5, 2013

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My transaction was very straightforward. I saw a used car on the triple A (aaa.com) website. I called and talked to a normal-sounding receptionist, who got me to a sales person. He said the car was in stock. The next day I was on my way there and they called me asking if my appointment time was going to be honored. I said I was running 20 minutes late and it was all good. When I got there I was given to Lodhi, who showed me the car, got it out of the lot, and accompanied me on a test drive. He is a normal person; he didn't try to BS me or do anything pushy. After the test drive he was very patient answering my questions. I got my wife on speakerphone and he was also patient answering her questions. When I asked him for the documentation on what Volkswagen CPO covers, he got up and got it for me. When I told him I had been pre-approved for a loan at my credit union and they would cut the check for the price of the car he didn't say anything to push me away from that arrangement (i.e., he didn't say 'how much is your payment?'), he just said 'ok' and moved on. The price they were asking for was not bad to begin with. I don't know whether this is true or not, but he showed me their invoice database and typed in the the numbers and it showed the dealer would be taking a $1000 loss on the sale. He said Volkswagen allows the loss because the gains from other sales in the region will make it up. I was suspicious so I asked him if the car was in a flood (Sandy) and he and his boss were both very adamant (but polite) it was not. He got the carfax which showed the car was sold to them December 11, but then it was submitted for Volkswagen Pre-Owned Certification on December 17, and after the inspection, it passed. If I read that correctly, the car couldn't have been too f-ed up, otherwise it wouldn't have been certified by VW because now they are standing behind it with a bumper to bumper warranty. My wife asked how long it had been on the lot and he said 53 days, and the only thing I can think of is maybe that was getting too long for them. I did try to haggle down but they said they couldn't go lower. I checked multiple internet sources after the fact and saw that the price they sold it for was almost exactly what the 'dealer used car retail' amount listed on the internet...so I can't say I got gouged, rather it was a fair deal. Anyway, I decided to get the car, I made a $500 deposit on my Amex card, and got all the paperwork done. The next day I came back with the check, Lodhi put the plates on, and that was it. I did have a few follow up questions for him during the process and he called me back and answered them. He also said he got OEM floormats and that it took him a little while to find them. The car was cleaned and buffed, and running when I went out to get it. Overall, it was a pretty good experience. One thing I noticed was three separate associates there took a second to look me in the eye and genuinely thank me for my business. I hope everyone has the same experience I did, because in hindsight, it went well.

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Libertybellajustice

Feb 5, 2013

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Went to Bay Ridge Honda after the sales person we dealt with for years left for another dealership and the experience that we had under the new manager at our local dealership was not very pleasant, especially the service department. We sat down with Frank told him what we wanted and two days later walked out with our 2013 Pilot. Overall great experience. So far 2 interactions with the service department and so far so good.

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michael.d52

Jan 31, 2013

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Was a good buying experiance. There was a problem after the sale and they handled it without a problem. There customer service is really awesome.

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JoanneGia

Jan 29, 2013

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Andy Feldman is a wonderful Sales Rep. I have owned 4 Hondas in the past, and Andy has assisted with the past 2 transactions. I just picked up my car this past Monday and the entire experience - from showroom to driving my car out of the showroom - was top-notch all the way. I would recommend Andy if anyone is interested in leasing/buying a Honda. He is very professional, and a genuinely nice person.Keep up the great work!

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Jmarrocco

Jan 26, 2013

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Andy was knowledgable and very professional. It was a pleasure working with him. Every question I had was answered in depth and correctly. I would highly recommend him.

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Seaofgalilea

Jan 23, 2013

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He is very friendly and professional at the same time. Very understanding your needs and tries to work with you in order to get the car you love. God bless him

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sihondag

Jan 23, 2013

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great experience and great price as always.makes the trip over the bridge worth it!will return for my next purchase for sure!liz is professional and informative.

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Unholy1982

Jan 22, 2013

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Mr. Andy Feldman was very professional and knowledgeable. I would recommend this dealership over any other at NYC. Thank You Bay Ridge Honda Crew!!! I'll come back for my next car!!!

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jtaube

Jan 22, 2013

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Both Al and Dwayne were very friendly, helpful, and quick. We put a deposit down on the car on Saturday and picked it up on Monday. Dwayne got us a wonderful rate for our financing and a discount because my husband works for the city. We will definitely recommend Bay Ridge Honda to others!

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jomardkey

Jan 21, 2013

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Very professional ,polite and a very good salesman . After the storm " Sandy" Mark Anthony Esmade help us to lease the Honda Pilot 2013. He even picked us up from our house when it's time to pick up the car from the dealer. He was very accomodating and helpfull, it was a pleasure doing business with him. I would highly recommend him to our friends and family.

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dom141414

Jan 14, 2013

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Great service by Mark Dance and Robert Scarpatcci. Customer service made yo feel welcome also. Overall Great expierience. Would recommend to everyone buying a honda.

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oremorca

Jan 11, 2013

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I had a good deal from Mark Anthony Esmade. Just imagine buying 2 Hondas, a Pilot and Accord within a month apart, Excellent salesperson and highly recommended, he will surely give you a good deal and even explain every detail in buying or leasing a car.He is very patient in explaining the latest technology within each car, the best thing is we were not pressured by Mark, very accomodating and patient with clients. Excellent salesperson and a big asset to Honda Bayridge.

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Kduff1121

Jan 10, 2013

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I recently financed a car from bay ridge honda. I had previously gone to another honda dealer and i was very unsatisfied by the way i was treated and the way they conducted business. A friend recommended i go to bay ridge honda. I was greeted when i first walked in the door. Elizabeth Polanco was a great dealer and she went above and beyond to get me in a car that day. She did everything in her power to get me the loan for financing and get me a car that i could afford because i was a victim of hurricane sandy. After dealing with Elizabeth i dealt with finance manager Dwayne Marklund and i was just as satisfied by the job he did as i was with what Elizabeth had done for me. Everyone i speak to that is interested in purchasing a honda i recommend to them to go and speak to these two people because thay are great and i couldn't be more satisfied with my experience.

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Roxy3103

Jan 9, 2013

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While searching for the perfect car with the prefect price, my daughter and I visited several dealerships and by far our experience with Bay Ridge Honda was the best! They were outstanding! Our sales and leasing consultant Jamie was incredible. Jamie knows the interior and exterior of his vehicles like a Dr knows the human body. He was very thoughtful and patient with his responses to our questions, unlike other salesman whom we found very aggressive and uninformed. Even after the car was sold and we were about to drive off of the lot, Jamie continued to provide us with valuable information about the car such as the type of fuel that worked best for the vehicle. Jamie has a very professional, enthusiastic, yet calm demeanor that put us at ease and his great sense of humor was an added bonus. And then there was Jack, the financial manager Jack went beyond the call of duty and calculated numbers until both he and I reached an agreement that we were both content with. It was easy to see that Jack took pride in his work and that this wasnt just about making a sale. He genuinely sought to ensure that his customer received the best payment plan possible. My daughter and I appreciated our experience with both Jamie and Jack so much that we adopted them both as family! We are both grateful to each of them for their efforts. Thank you Jamie and Jack!!

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ajg360

Jan 6, 2013

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This is the second car that I have leased from Bay Ridge Honda, but my first time dealing with Andy Feldman. He was a very attentive sales person, who went above and beyond the call of duty when helping me lease my new 2013 Civic. Originally, the car I wanted was not available, but Andy kept me updated every step of the way, and ultimately had my car ready for me weeks before the original estimated delivery date. Since purchasing the vehicle, I have had some correspondence with Andy to get help installing a cargo net in my trunk that wasn't available the date that the car was delivered. Andy helped me set up an appointment, and have the net installed free of charge, which was just another one of those "above and beyond" things that Bay Ridge Honda -- and Andy -- has done for me during my relationship with them.

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jenna51

Jan 3, 2013

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Jaime was a great person to work with he listened to our wants and needs and didn't pressure is at all. He made all the difference as to why we purchased at this particular dealership. He was professional and honest throughout the process.

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feldiie47

Dec 29, 2012

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Great Price, No silly haggling, Very informative salesperson, absolutely no pressure. I bought the car sight unseen. When delivered, the vehicle exceeded my expectations in every way. The financing was without the typical bank gobbledegook and Honda is, once again, the only way to buy a car.

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teeless

Dec 26, 2012

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We worked with Andy Feldman on buying a new Honda Civic EX and he was a pleasure to work with. He answered all of our questions, showed us the models we were interested in, explained the differences and gave us a good price, that's all you could ask for.

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DianaRockaway

Dec 25, 2012

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After a horrible experience at Bay Ridge Toyota, walking into this dealership was a breath of fresh air. Having lost 2 cars and gotten flooded from Hurricane Sandy, I was under a lot of duress in trying to replace my car. The moment I walked into this dealership the energy, ambience and overall feeling of the dealership put me at ease and lifted my spirits. I had never leased a car before. Karim spent a lot of time explaining how the lease works and helping me fill out the paperwork.Gene was extraordinarily compassionate in helping find a car I would be happy with. He went out of his way to get me a great car at a fair price. I wound up leasing a Honda Civic Hybrid and am delighted.I love these guys!!!! Not only would I recommend this dealership without reservation, I intend to give this dealership my business for many years to come. AAAA+++++ THANK YOU!!!!

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citygirl4

Dec 20, 2012

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I walked past a few auto dealers that day,and hated the pounce and sales pitch by the salesmen! I couldn't enjoy looking over the cars piecefully at my own pace..When I walked through your lot it was different, no one pounced! Al only came out as I went back to the front for my second look at my Beautiful blue civic..Everyone at this showroom was outstanding!

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dianacalixte

Dec 20, 2012

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I did not come to specifically buy a car that day, I just wanted to shop around, But Mark Anthony the sales person was so great and made it a hassle free deal that I could not pass up the offer. I would definitely recommend to anybody if looking to buy a vehicle Please go to Bayridge Honda or where ever Mark Anthony Esmade works because he was great to deal with and he follows up, He is a man of his word..Diana Calixte

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casperOne

Dec 19, 2012

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My wife and I were looking around for an SUV, looking to trade in our luxury sedan. We had done our research online and knew which cars we wanted from which brands.Given all the dealers that we spoke with, Andy was definitely the most courteous, as well as very willing to go out of his way (one of us was not able to make it to the dealership to sign papers, so he came to us).Additionally, he was extremely knowledgeable about the SUV we were looking at, and didn't hassle us on price or the trade-in value.We walked out with a 2013 Honda CR-V very, very happy.

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nobscustomer

Dec 16, 2012

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Spent days finding just the right car and drove over 100 miles to find they were trying to pass off a 13000 mile demo as new no miles.

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littlehenryh

Dec 12, 2012

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They made buy the new car hassle free and answered all the questions with out over doing the explanation.I would highlyrecommend this dealership to buy a car.

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jonathan.dambra.9

Dec 11, 2012

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After being frustrated with every dealership that i went to after all the dishonesty and lies, I decided to give bay ridge honda a shot after reading their rating. I dealt with mark anthony who is the most honest car salesman in the biz. Felt totally comfortable with him, unlike every other salesman i have dealt with. would definitely recommend him to everyone i know. A customer for life!!

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Jose.naranjo05

Dec 11, 2012

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An amazing experience. Andy Feldman and Dwayne Markland helped make my vehicle purchase experience very smooth and comfortable. They diligently worked together to help expedite the delivery of my car and I highly recommend them to new/returning customers. Their Customer service is above and beyond.

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_markh_

Dec 11, 2012

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I purchased a used 2010 CRV from Bay Ridge Honda, and I am very satisfied with this transaction. I worked with Jeff Jenkins, who was a pleasure to work with. He was very professional, he laid out the details of the transactions in a clear and open way, and seemed genuinely interested in making a mutually beneficial deal. As a customer, there is isn't much more I could ask for. The entire transaction was smooth, quick and painless.I would definitively recommend Jeff to others, and look forward to working with him in the future. In fact, he entire dealership was very customer centric. A very good experience overall.

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elesun810

Dec 10, 2012

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I was a little apprehensive coming into the dealership due to an experience I had the day before at another,so I walked in on the defense, ready to be taken for a ride! Five minutes into the conversation Elizabeth made me feel more comfortable and as if I were dealing with more honesty than the day before. I left with my car and happy!!elesun810

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CarlaFletcher

Dec 5, 2012

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Mark Anthony is not only good looking but he's a great salesman. He helped me out tremendously after my car got flooded after the hurricane. I highly recommend him to ALL MY FAMILY AND FRIENDS..HE TAKES CARE OF HIS CUSTOMERS!

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Jackka

Dec 1, 2012

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Bay Ridge Honda was able to match a low TrueCar quote and had the car that I wanted in stock. Andy Feldman was very knowledgeable and was able to arrange for a test drive on Sunday. Trade in price for my old Honda was so-so but I didn't want the hassle of selling it privately. Credit department was very efficient and transaction was completed very quickly. I would highly recommend Bay Ridge Honda.

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FeliksKiliman

Nov 29, 2012

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Mark Anthony Esmade is an GREAT Sales Consultant. He provided very professional and helpful service. I definitely recommend Bay Ridge Honda for all your car needs .

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therese.higgins.3

Nov 29, 2012

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manager Gene and Salesman Sean Park were both very friendly and professional. They were courteous thorough and did not waste my time,which I greatly appreciate. Of course as a shopper you always think you could have gotten a better deal, this is my fifth honda and I really like the product and this is the best dealership I have done business with. I also want to mention the service department because I think their late hours and service are outstanding.

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joehogan

Nov 27, 2012

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Sean Park was extremely knowledgeable and professional in leasing our vehicle.He processed all our paperwork and made the entire leasing effortless. I would highly recommend him.

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tinascarlino

Nov 24, 2012

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I was pleased with their knowledge and professionalism.I was treated with respect and given all the time need to make an informed lease decision. I am very pleased with this dealership and would recommendthis dealership to others.

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SJBerkley

Nov 18, 2012

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We were very happy with Sean Park. He is very professional and friendly. Our car was totalled from the Sandy Storm. The transaction went very smoothly. I would recommend him highly to friends or family.

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artiewendy

Nov 18, 2012

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After the Hurricane we needed a replacement car asap. Raymond Yu was extremely sympathetic to our needs. He worked very hard to get us the CRV that we wanted. He also personally picked me up as I was unable to get to the showroom. He spent lots of extra time explaining how to work the gps, and phone which he linked for me. He also said that he would be available at any future time if I needed more instruction. I was well taken care of with lots of personal service. I highly recommend Raymond as a terrific sales person.

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AndersEng

Nov 17, 2012

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Al was very helpful and patient. Look at many dealerships and other manufacturers. I will recommend friends and relatives to shop at Bay Ridge Honda. Happy holidays, drive carefully.

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AngieB2218

Nov 17, 2012

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Where do I begin...I want to say this place is so professional for a number of reasons1. Jeff Jenkins was so friendly and personable and worked with me to get the best rate and deal possible.2. He kept me abreast of every step they took to get my loan and once I was approved he went into great detail about my payments and interest rates.3. He got me a great rate and warranty package with Honda Financial, despite my credit flaws.4. I got a great deal on an immaculate 2009 Honda Accord FULLY LOADED! :)What more can I say?! I am a satisfied customer.I would recommend anyone to see Jeff Jenkins if you are looking for professionalism with a hint of a great sense of humor!Thank you Jeff! AB

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Squeaks721

Nov 17, 2012

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I was very pleased with the service as well as my purchase. Jeff Goldberg was extremely helpful and was willing to go beyond what other dealers where will to help me with.

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GRemorca

Nov 15, 2012

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Mark Anthony Esmade is an EXCELLENT Sales Consultant. I needed a new SUV because my former SUV was totally damaged in the flood caused by Hurricane Sandy. I purchased a new 2013 HONDA PILOT TOURING with Mark Anthony's assistance. He is knowledgeable and has the patience to discuss all of the buyer's available options. I never felt pressured by him. He is accommodating, and I felt that he cared about me as the customer by getting me discounts and the best deal available, and not just caring about making a sale. Buying a car is a big investment, and in times like these we need sales consultants who understand our situation. I wouldn't have bought a new vehicle if my former SUV was not lost, but I came out of the dealership a very happy and satisfied customer. I would buy a HONDA again from Mark Anthony Esmade in the future and recommend him to my family and friends!

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AprilCanade

Nov 8, 2012

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Marc Anthony was very patient, knowledgeable about the product and helpful at a very difficult time. The process was hassle free, which is so uncommon in the car buying experience.

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danielle.ritorto.1

Nov 3, 2012

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I have purchased my second car with Honda (Bay Ridge) with the help of the sales representative Mark Dance. He was amazing!!! ...Very quick, helpful, friendly and gave me such a great deal with my average credit. Bay Ridge Honda is lucky to have Mark Dance for he is excellent to do business with. For my third Honda Mark Dance will be seeing me again and so should you guys! Thank You Mark Dance!

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Rgarcia464

Oct 31, 2012

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Mark Anthuny was very professional and helpful. After the transaction, I felt that we got the right car and the best deal. All my options were explained and all our questions were answered. Mark Anthony has provided excellent service. I definitely recommend Bay Ridge Honda for all your car needs.

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lakelindy

Oct 28, 2012

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Mark got us out from a very bad deal to an affordable and great deal. We were recommended to Mark and we will continue to pass the recommendation on.

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kelly.dunne27

Oct 27, 2012

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I would recommend this dealer because the service was excellent. Overall great experience with each employee. Both Andy Feldman and Dwyane Markland were friendly, and just as enthusiastic about my new car as I was. I felt comfortable to ask questions. They were timely and made the experience easy and stress free.

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Jlemos78

Oct 26, 2012

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Very knowledgeable honest friendy Great guy all around. I've referred a few people to see him for new car purchases we felt very comfortable dealing with Mark. My wife bought a car from Mark as well. Very happy with our vehicles and with our sales man. Ill continue to reffer him and will see him when we need to replace our vehicles

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Trip Boys

Oct 25, 2012

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Elizabeth was extremley friendly. The entire process ran as smooth as I thought possible. She knows a lot about all the cars Honda has to offer. I priced other dealerships and Bay Ridge was the cheapest by far. My overall experience with Bay Ridge Honda was a pleasure. I have been leasing for roughly 15 years and this was by far the smoothest transaction I have made.

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jchia222

Oct 24, 2012

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I was very impressed with the professionalism i received at Bay Ridge Honda. I especailly felt comfortable with Mark Dance the salesman that worked with me from start to finish. He was couteous, accomandating and made my first experience buying a new car quite enjoyable. He answered all of my questions without becomming frustrated or eager for me to be on my way. I was also impressed with Robert Scarpaci, he too was very professional and obliging. MY overall experience was easy and i would recommend this dealership to my friends.

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dtz330

Oct 22, 2012

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This is our third transaction with Mark over a period of over 3 years, and we absolutely love working with him. His honesty, friendliness and professionalism make it a complete joy to work with him. He is really an advocate for the buyer, while keeping discussions open and transparent with regard to price, financing requirements and even choice of automobile. He is always very clear in his requirements and presents arguments in a way that makes you understand any issue being discussed, especially when it comes to pricing and financing.For the second time, Mark worked on our behalf with Dwayne Markland in the financing department, and through both their efforts, got us a good deal within our budget for the Accord we just picked up. My wife and I felt that both Mark and Dwayne gave us the best deal possible, while being considerate of our needs and situation.We highly recommend Bay Ridge Honda, and thoroughly enjoyed working with Mark Anthony Esmade.

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Fyfetallica

Oct 22, 2012

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Matt was very helpful and knowledgeable about Honda and their product line.. He was very professional while at the same time remaining very friendly. He helped me find the right option even though at times I was unsure of what to do. I would recommend Matt to anyone who is looking to get a car from Honda.

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9876

Oct 18, 2012

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MARK ANTONY WAS VERY FROFESIONAL AND EXTREMELY KNOWLEDGEBLE ABOUT THE PRODUCT MARK IS A++SALES PERSON AND MADE LEASING A CAR VERY EASY THANK YOU MARKOSCAR MENDLOVICS

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couples63

Oct 17, 2012

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this is my third transaction with bay ridge honda. they were fair, honest and very freindly. you never feel pressured,and andy feldman is a pleasure to deal with. i would recommend bay ridge honda to all my freinds.

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mfeller

Oct 15, 2012

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The reason I keep coming back for the past 12 years are George & Elizabeth. They are great people. Elizabeth goes above and beyond to help whenever I get a new car.

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wjd527

Oct 15, 2012

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Jaime did a great job of being very open and honest. He always communicated and he helped me obtain my first car. I would recommend him to anyone looking for a car. He knows the business well and was able to be very thorough. My experience at bay ridge Honda was made better by Jaime Fernandez.

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HondaRawks

Oct 14, 2012

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I visited various Honda dealers in New York City, Westchester and New Jersey before finding myself at Bay Ridge Honda. I am a first time new car buyer and Elizabeth guided me through a hassle free process. She was absolutely knowledgeable, friendly and professional. She even described to me where and when my car was manufactured. I drove away with a new 2013 Honda Fit Sport fully financed. Before leaving, she even helped with setting the correct time and favorite radio station in my new vehicle. Oh by the way, they even had the color I was looking for which is the Vortex Blue.I love my 2013 Honda Fit! It gives great mileage and fun to drive. I would highly recommend Elizabeth as your dealer. If you are into purchasing a Honda, visit Bay Ridge Honda and ask for Elizabeth Polanco. You'll be glad you did. :)

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Avb0217

Oct 13, 2012

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He was very patient and knowledgeable about the car and everthing that I needed for purchasing the car. In addition, I felt very welcomed and they went beyond what ws needed to educate on all of my available options

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jics711

Oct 11, 2012

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My experience is always wonderful when I visit Bay Ridge Honda. This is my 4th car leasing from them and Elizabeth and George are always on top of their game. I would not use any other Honda dealership. They always help us in every way they can. I always leave as a satified customer.

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Mego316

Oct 11, 2012

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Mr. Goldberg is very nice and experienced in his field. He takes into consideration the monetary expense simultaneously with the wants and needs of the consumer. He tries his best to get a low rate with the finance department and is generous with his time in answering all of your questions. I have bought three cars from Mr. Goldberg and after my experiences with him I would never work with anyone else. He is the best on all accounts!!!

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Maverickunlimitd

Oct 8, 2012

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I went to Bay Ridge Honda to check out a vehicle (2012 Honda Fit) I had wanted to purchaseand this dealership was the only one in my area which had the vehicle I wanted in the color I wanted. When I arrived I checked out the vehicle and since I had researched the vehicle beforehand it only took me a matter of minutes to make a decision. I asked for a salesperson who could assist me and I was met with Mark Dance who was a kind, polite, and honest salesman who made the process relatively painless. I was with my parents a few months earlier to purchase a vehicle at a different dealership and although our salesperson at that dealership also seemed to come off as a nice person the whole process seemed overly drawn out and tiring so I had something in recent memory to compare my experiences. Everyone at Bay Ridge Honda seemed knowledgeable, helpful, and polite. I can't say how happy I was to do business with Mr. Dance and I would recommend anyone looking to purchase a vehicle there to seek him out. He was a new addition to that dealership and he's been very helpful and communicative with me even after my purchase and has readily been on hand to help me with some mild issues I've had since my purchase. Which helps me feel that in retrospect I made the right choice to go to this dealership even though it was out of my way. Some salesmen sell you a vehicle give you the keys and send you on your merry way and should you ever have any issues they're unavailable to come to your aid. I've owned my new vehicle for nearly a month and over the course of the next few years when I return for service visits should all my encounters be as pleasant as they have been up until now I would not hesitate to purchase another vehicle from this dealership in the future. I highly recommend this dealership to anyone interested in purchasing a vehicle and apparently I'm not alone. If you look at the reviews I think their track record speaks for itself.

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john.petito.7

Oct 7, 2012

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We went back to Bay Ridge Honda because our lease was up. Andy Feldman was our salesman 3 years ago and we went back to deal with him. He's a nice guy, very knowledgable about the CRV and spends lots of time going over the car's features.

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jamiemorelli

Oct 5, 2012

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Without reservation I recommend Bay Ridge Honda. MarK Anthony was my Sales Representitive, he was straight forward and to the point. For the first time leasing a car was stress free. Mr. Anthony was very efficient and and follwed up with all that he promised. I look forward to returning to Bay Ridge Honda for future leases and services on my truck. J.L.M. Staten Island

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dre.clarke.5

Oct 2, 2012

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Mr Keeler was very personable, high energy without being aggressive, had a respectful sense of humor. & was great with cars. He knew all the cars' facts without hesitation, and gave great advice about payment and insurance plan options. He was direct and to the point without being pushy & did a great job of walking us through the car features even after the documents were signed. I would return to him if i go with Honda again.

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Ellis Wagner

Oct 2, 2012

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Excellent service and very knowledgeable. Didn't have to wait long and everyone at the dealership was extremely polite and friendly. Would recommend them to all.

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CHRISSY1255

Oct 1, 2012

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I found myself at BayRige Honda with my aunt who ended up purchasing a 2009 Honda Accord LX. Mark Anthony and Dwayne were absolutely AMAZING and made her car buying experience one to be remembered. Just one month later I found myself back at BayRidge Honda with my parents because I always wanted my first car to be a Honda Accord, and after taking my aunts car for a spin I knew NOTHING else could compare. Mark Anthony and Dwayne were yet again incredibly AMAZING and I was able to drive off in MY VERY FIRST CAR ... A 2010 HONDA ACCORD EX =). I would defiantly recommend this dealership to EVERYONE, because the atmosphere is just so warm. The people are GREAT!!! I would just like to say THANK YOU GUYS FOR BEING SO AMAZING!!!!!-CRYSTAL S.

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BrianCapeCod

Sep 29, 2012

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If you want the Best Service and the Best Price See Gregory Keeler! I am very busy at work and my job schedule is unpredictable so having so little time to spend on getting a new car and waiting for the paper work is not my ballpark. I called Gregory, who was referred to me, and left messages during closed hours and he got back to me pretty fast with answers to my interest. When I arrived to Bay Ridge Honda (coming from Long Island), he was all set with the car and had my file ready with no Bull in pricing, it was the Price as we had disgust prior.Gregory was very knowledgeable, always professional, and his customer service skills were outstanding. Thank you Gregory, you are fantastic at what you do!

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Teresa t

Sep 29, 2012

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We are happy with our new Honda crv car. The deal was good and sale representative Raymond Yu did a good job. He answers all our questions and very friendly. I'll sure recommend him to my friends.

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glenn.gadsden

Sep 28, 2012

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Mark was very professional and personable. He told us what we could get and what it would cost. He helped us get our insurance and to top it off he said we'd have the car by the next day. So we came back the next day and the car was ready with the license plate on it and ready to drive. I was impressed. Thanks Mark!Sincerely,Glenn and Doretta Gadsden

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Silvrbonz

Sep 26, 2012

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As always a great experience all the way around. It's a pleasure dealing with Bay Ridge Honda. Gregory Keeler is a super knowledgeable, helpful, friendly sales person that its a joy to work with him.

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nicolam

Sep 26, 2012

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Good place to buy a car. No complaints whatsoever. Sales staff are very cheerful and helpful. Fair price and excellent, forthright service. Bay Ridge Honda rulz.

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cgando1

Sep 23, 2012

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We had visited Bay Ridge Honda on several occasions looking for a CRV. While everyone was always very nice, we just could not agree on a price. However, when we met Mark Dance, that all changed. Mark was a pleasure to work with and was a true professional. He is the reason we finally got our CRV.

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April7Showers

Sep 22, 2012

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I was very impressed with the staff at Bay Ridge Honda. Excellent service. Very professional staff. Mr. Markland, and Mr. Yu gave my family the best price and service ever. I highly recommend this dealership to my friends and family.

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frankrusso

Sep 21, 2012

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Mr. Keeler had all the records at his fingertips and made this leasing experience enjoyable, to the point, and as as somooth as silk. His professionalism, courtesy, and knowledge are an asset to Bay Ridge Honda.

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george.huang.10236

Sep 18, 2012

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Bay Ridge Honda is highly recommended for drivers who wants a high efficient and reliable car. Sean Park, in particular, my sales consultant is very informative and conservative. He tries his best to give both sides the best of the deal.

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twinkle violet

Sep 14, 2012

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Anthony Galante is a class act who also knows everything about cars. He is the finest example of an automive professional, and is honorable in all his dealings. I would highly recommend any customer to Anthony. You will be in the BEST hands possible. Outstanding customer service!

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Jellybean150

Sep 13, 2012

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There was no salespressure. We told Matt what we wanted and he was extremely helpful. We picked up the car the next day and he explained the radio, bluetooth etc to us. The finance department was helpful and worked with us to obtain the best interest rate. If you are live in Queens and are interested in a Honda, please take a ride to Bay Ridge. It is worth the trip.

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BarbaraCRV

Sep 13, 2012

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I had a very positive experience at Bay Ridge Honda. I went there to lease a 2012 Honda CRV. My sales rep was Karim Mohammed and he was wonderful. He was friendly,thorough,and honest. I actually almost had a done deal ay another Honda loction, and Karim made me aware of ways that other deal might have included some unpleasant surprises at beginning and end of lease. Karim explained everything and was patient if I needed re-explaining. Hank Bernsten was the manager overseeing my car leasing experience and he was also wonderful. He was friendly and helpful and took time to explain things to me. Oh, and they have the best free coffee at this place! The atmosphere is upbeat with balloons, music, and smiling faces all ove the place.

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eleni1

Sep 13, 2012

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This is our second dealing with Andy Feldman. We bought our first Honda from him several years ago and just leased our second. Andy was knowledgable, friendly and very patient with us. We changed our minds several times as to which car we wanted and not once did he show any signs of frustration with us. He was able to answer all of our questions and helped make a decision we are so happy to have made. We love our new white Honda! We look forward to working with him again!

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janinedelsalto

Sep 12, 2012

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I just purchased a 2009 Honda Civic. I had the pleasure to work with Jeff Goldberg. Mr. Goldberg was very insightful and helpful throughout the process in purchasing my vehicle. I feel it was an excellent choice to have gone to Bay Ridge Honda since I was provided great customer service. I will recommend this dealer. Janine

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sgriepp

Sep 12, 2012

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Mark was great throughout the whole car buying process, he did not try to oversell me on anything and told me exactly what I did and did not need.I would use him again any day.

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goldnuggets

Sep 10, 2012

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Lodhi is the man!! he was patient and very, very helpful. Making sure we had everything we needed as quickly as he could get it done. He took his time and even helped us negotiate rates on Geico. Would recommend him to anyone!- Mike

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gby

Sep 9, 2012

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I want to take a moment to let everyone know there is no other place to purchase a honda. George Gambino and Dwayne Markland are the formula that that have made me always want to come back . I feel like I am not a customer , But a true friend . I purchased many cars from both of them through the years and they always made me feel special. They just say it like it is and will always make you feel like they are on your side. I will always preach the gospel of the many positive experiences I have had with these guys with everyone I come in contact with . The only thing I can say ,if you appreciate the quality of a honda product and appreciate being treated like family please go to Bay Ridge Honda and see these two guys . You will never regret it.

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praxis900

Sep 8, 2012

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Made an oil change appointment online and was even given an "advisor", but when I got there on-time, I was told that I had to wait 2 hours to get the car looked at. I don't know why there would be an appointment system if it's ignored. Waste of time.

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joe.graffagnino

Sep 6, 2012

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This is the 4th Honda I have leased from Bay Ridge Honda. Many years ago I had a less than enthusiastic response on my request to lease. I left the showroom but decided to give it another try before I went to a different Honda showroom. Not in the best of moods I entered the showroom and met Greg. He changed my negative impression and that day I leased a new car. I came back again and would only deal with Greg because of my very positive experience. Greg has made leasing a car fast, easy and answered all my questions. The price was fair and reasonable. I am very happy with Bay Ridge Honda, mainly because of Greg Keeler.

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glenn.berman

Sep 3, 2012

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This is the fifth Honda I have purchased from Bay Ridge Honda, I have purchased from Gregory Keeler before and find him to be an outstanding person to deal with, as well as Dwayne Markland whom I met for the first time, both Gregory and Dwayne listen and deliver what it is I ask (with-in reason). These two make a great team. A Great product and seasoned sales consultant like Gregory and finance Manager like Dwayne is what keeps me coming back to Bay Ridge Honda.Love Bay Ride Honda and it's sales and service departments.Glenn Berman

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deanaheadley

Sep 2, 2012

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We love Jeff Goldberg. We are a young family with a new baby and wanted to upgrade to a more reliable vehicle. After a lot of research, we decided on a Honda CRV; post 2009 model year with less than 40,000 miles. Jeff listened to what we needed, and showed us exactly what we wanted within $500 of our price range. We got a great deal on exactly what we wanted and were given a great and straight forward sales experience that left both my husband and I with a great feeling about the dealership and more importantly, a great car that we paid what we wanted for. At Bay Ridge Honda, not just Jeff was great, but everybody we encountered was great and easy to talk to. Buying a car is a time commitment. It takes a long time, and I never felt rushed or pushed to make a decision about any portion of the process. Jeff went above and beyond; he actually called Geico Auto Insurance for us to help us get a great price. We didn't know what to expect from this experience. We assumed buying a car in New York City was going to be a giant pain. But, it was excellent. Thank you Jeff and Bay Ridge Honda for this great car buying experience which will bring us back to buy our next vehicle.Sincerely,Deana, Matt & Esa

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James Fazio

Sep 2, 2012

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This was my fourth Car Purchase with Gregory Keeler at Bayridge Honda, he does an exceptional job in providing Great Service Delivery and makes the sales process seamless.I can say , I highly recommend Greg, he is the best.Craig Bono also made the Financing very easy.Robbert Scarpaci also did a great job as manager in getting this deal done. I thank everyone at Bayridge, and love my new car.

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Michael Ricci

Aug 27, 2012

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My recent lease came about through my parents history with Bay Ridge Honda and the summer clearance sale prices. Andy's dedication and professionalism provided me with a sense of security and ease during my transaction at this dealership. He made sure I got exactly what I wanted and didn't forcefully push for the sale. It happened naturally and easily. I was so convinced of the quality of the car and the value of my deal, that I made my purchase before even seeing the vehicle. If quality, professionalism and all around great customer service is what you are looking for, I would highly recommend Andy Feldman at Bay Ridge Honda.

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ddstock

Aug 25, 2012

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Andy Feldman is a great salesperson. Professional, no pressure, always seems to be trying to help. He responded quickly to emails and phone calls, and helped us get a good price.

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EllenDom

Aug 24, 2012

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Raymond Vu, Rob Scarpaci and Dwayne Markland couldn't have been more helpful and friendly. They answered questions and anticipated the ones I hadn't asked. I appreciate the time they took with me, and I believe that they went the extra mile to accomodate my needs.

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ericjweinstein

Aug 24, 2012

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Great experience. I was in and out in two days. Frank was great to work with and fully explained everything I needed to know. Can't wait to go back.

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rp91

Aug 24, 2012

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Jeff was a great resource both in selecting my first car as well as with the whole process. He made the process of buying my first car very pleasant and worked hard to make sure that I was able to drive off the lot. CJ was very helpful in obtaining financing and working to make my payments affordable Overall, a great experience.

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Asha

Aug 22, 2012

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My first instinct about leasing a car was , "I really don't want to go through the experience the hassle , the time, the money , etc" However upon, calling the dealer at Honda, I was greeted on the phone so professionally , upon arriving at the dealership , I was welcomed with warm and friendly people. I sat down with dealer named Mark Anthony Esmade , who might I say is a intellectual on cars. He helped me meet my needs on a car that fit my pocket. He sat down with me an explained the different models, the different features each vehicle I was interested in. He took the time to show me each vehicle and helped me not settle for anything . He is very Professional , kind, and friendly. Most dealers always want to sell or lease you something that sounds so good to be true, but Mark helped me lease a 2012 Honda Accord that was to good to be true and I left the dealership with the car I wanted a 2012 Honda Accord the same day. I was ecstatic and grateful for all the help I was given by Mark. He even took the time to show me all the features in my brand new vehicle and even gave me a call after I left the dealership to ask me if everything was okay with the car, What dealer does anyone know that would be so kind to do that? I have never met anyone so nice, and helpful. I recommended this dealership to all my family and friends and told them to look out for Mark and ask for him, he's terrific . Thank You Mark Anthony, I love my new car and I am so content , I am so grateful I came to Bayridge Honda.

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morshapiro

Aug 21, 2012

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Mr. Keeler is a pleasure to work with. This is the second vehicle I have acquired with his efforts and the fourth time overall that I have leased from this dealership. The entire process was painless and surprisingly easy. Best of all, I walked er.. drove away feeling good about the entire experience.

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capodf

Aug 19, 2012

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I wanted a specific car for a specific price and Mark Anthony, with the support of his manager, made the deal happen. Mark was professional and extremely polite taking care of every little detail along the way to make my Bay Ridge Honda experience a positive one. Not only do I recommend Bay Ridge Honda, I also recommend Mark Anthony to take care of your needs.

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Haweiner

Aug 18, 2012

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Great experience. Would definitely return in the future.Jeff could not have been more helpful if he tried. Made it a painless experience?vhe contacted us when he needed to and was great in reviewing all the car options.

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JackieSalvador

Aug 18, 2012

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My first experience in buying a car is truly a wonderful blessing. It was a lot easy because of Mr. Mark Anthony Esmade. He did everything what I thought impossible. He went out of his way just to help me. Dependable, Honest, and Trustworthy.Since it's my first time to have a big purchase and with other legal technical difficulties, Mark has pave the way. He got me a 3.39% APR. He's an angel in disguise.Mr. Dwayne was a big instrument in helping me get my first car, brand new. He helped Mark and strategically get me approved from Bank of America. (God bless you Dwayne, your wife and lovely baby daughter).Monday, I send all my documents, filled up the form, and the next thing I know I got approved. Tuesday, I went to Honda Bay Ridge, signed up all the papers and brought home the car. How cool is that?! AWESOME!!!Not only I got a brand new fully loaded CRV EX-L with an amazingly low monthly payment, Mark set me up with Hartford Insurance and quote me with unbelievable low monthly rate. With all the perks and decent figures, I was speechless. Awe in God's goodness. Indeed, 'God is working behind the scenes of your life, aligning the right opportunities and causing the right people to come along your path and help you.'He even made a call to check on the car after few days, explained every paper I signed, made me aware of all benefits and accountabilities, show me all the features of my car, and help me with every detail like he's my own brother. His patience and high tolerance to first time buyer like me is like a calming breeze. The sincerity and integrity is beyond the scope of an ordinary car dealer. You'll find a true friend in him.I called him up for questions and he always return calls and answer my inquiries with enthusiasm and accurate information. He's truly exceptional.He knew his craft very well, mastered it and deliver it with such pride and excellence. I'm not surprised to hear that even other customers from the previous dealership he worked would seek advice, suggestion and buy cars from Honda Bay Ridge. Because of good reputation, great salesmanship and lasting trust between customer and dealer, he builds good relationship. He's truly an asset to whichever company he works with. It's very rare to find nowadays. Honda Bay Ridge is blessed to have him. I agreed to all written testimony here. And I can attest they're all true. Because I witness it myself. Unbelievably awesome! All reviews are credible and worth every penny.I was asked if I'd recommend Mark Anthony Esmade to my friends, I answer with a resounding YES! Absolutely, I 'd recommend Mark and Honda Bay Ridge for any people, even to strangers, whom I know who would like to purchase or lease a brand new or used car. No doubt they'll love the experience having Mark as their car dealer.God bless you a hundredfold, Mark and your beautiful wife, Jen!

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CRVperson

Aug 17, 2012

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Leased Honda CRV, Andy Feldman gave me what I asked for professionally. He was extremely knowlegeable, helpful and efficient. Went to other dealerships and walked out. Would recommend him and the CRV.

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honda crv

Aug 17, 2012

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Lodhi was very patient and co-operative with myself and my wife. We got a great car at a reasonable price without any hassle. I would return to Bay Ridge Honda every-time we need a car.

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chris.demasi.10

Aug 15, 2012

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Bayridge Honda is the place to go if you need a new or used car everyone there was friendly and knowledgeable. mark anthony is A++++++ sales person and made leasing a new vehicle easy, and is very good at doing his job if you need a car i highly recomend bay ridge honda for all your new and used car needs.

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davidbrian

Aug 12, 2012

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This was the first time that I leased a new car. Gregory Keeler made the experience both easy to understand and enjoyable to endure. He was knowlegible in all aspects of the leasing process, from financing to insurance. He also had all the workings of the car I was leasing at his fingertips. I would recommend Gregory Keeler and Bay Ridge Honda to anyone interested in buying or leasing a new car.

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tingaling

Aug 11, 2012

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Mark was an honest and easy-going salesman who was extremely knowledgeable about the products. He gave you time to understand all aspects of the process without being assertive. He made buying a car feel so "easy breezy." I am so pleased with my new car along with all the new features I have to experiment. Thanks Mark!Dwayne supported this process with his clear and thorough explanation. Can't wait to recommend my friends and relatives to Bay Ridge Honda.

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CRVGAL

Aug 10, 2012

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I BOUGHT MY HONDA CRV IN 2009 FROM KARIM. MY EXPERIENCE WAS DELIGHTFUL. HIS PROFESSIONAL KNOWLEDGE REALLY HELPED ME SINCE I WAS A NEW DRIVER. HE WAS UPFRONT WITH ME AND GUIDED ME TO BYING MY CAR WHCIH I AM VERY HAPPY WITH. I CAN HINELTY SAY, I FEEL HOINDA GAVE ME A FAIR PRICE ON MY CAR. I DID MY HOMEWORK WITH CONSUMER AND OTHER SITES AND I WAS SATISFIED WITH HAONDA'S OFFER. THE SERVICE IE PRETTY GOOD.....IN FASCT VERY GOOD. I RECENTLY VISITED BAY RIDGE HONA AGAIN TO EXTEND MY WARRANTY, AND RECCOMEND A FRIEND TO LEASE A CAR....BOTH WERE HANDELED BY KARIM AND ROBBIE SCARPACI. I WOULD RECCOMEND MORE FRIENDS AGAIN.

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gretchensusi

Aug 9, 2012

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Jhonnattan Valerio and Rob Scarpaci made it straightforward and easy to come away with the car and financing to best suit my needs. Jhonnattan, with whom I interacted the most, was friendly, thoughtful & even helped me to solve a car insurance dilemma. The dealerships location close to bus & subway stops made it convenient, too.

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impaq_2

Aug 9, 2012

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I came into BayRidge Honda on July 28th, 2012 and worked with Jhonnattan Vallero and Robert Scarpaci. They were very polite and asked questions to guage whether my needs were being met, which made me feel very comfortable. When it came down to discussing the numbers associated with purchasing the vehicle, they both seemed to try and work out a solution that would work well for the both of us. I am not going to lie, somethings could have been done better the first time around. But to their credit, I had an opportunity to have my opinions heard and both Jhonnattan and Robert made great efforts to smooth things out. Jhonnattan responded quickly to questions or needs that I might have had. Probably the most important thing to me that I really appreciated was the time that Robert Scarpaci spent going over some of the vehicle protection plan material. I had a hard time understanding the coverages offered in the package, its cost, and its value. Even though I was hesitant and skeptical to keep the vehicle protection plan, he spent some more time explaining the price and its relative value. He seemed sincere when speaking about the value the plan offered to past/other customers and wanting to protect my investment, so I thought I would give the extended warranty a chance. I can honestly say these two gentlemen are part of the backbone that helps Bay Ridge Honda provide customer satisfaction.

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Julie C

Aug 7, 2012

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Mr. Keeler,Is informative, personable and courteous. Mr. Keeler is Phenomenal! I have referred a few people to him. He is an exceptional employee. I found my experience to be enjoyable.

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norwegiangirl47

Aug 6, 2012

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It's too bad that all of the sales that are advertised are tied to HON and not American Honda Finance...but that is not the fault of the sales people. The were great! Plan on coming back when my lease is up.

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elliottda

Aug 5, 2012

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having done a substantial amount of research before finally deciding on a new honda civic hf, it was a bit of a chore finding the right dealer. i called or otherwise contacted at least 5 honda dealers before finally settling on bay ridge for my purchase. they were by far the friendliest and most accommodating upon my initial contact (thanks, SImone!), they went so far as to hold the car i was interested in for nearly a week (they only had 1 left in stock!). went in, as i promised, early saturday morning, and by mid afternoon was driving away with a brand new car!!Andy was by far the most easygoing car salesman i've ever dealt with, and in the last 4 weeks i've dealt with a lot.he was respectful, thoughtful (he programmed my radio with excellent suggested listening based on one or two comments my wife made during the sales process), and careful not to *accidentally* overcharge me in any way when calculating the lease terms. i never thought i'd say that i had a nice experience buying a car, but thanks to Andy at bay ridge honda, i certainly did.special mention to dwayne markland in the finance dept. super nice guy, and we were in and out in less than 10 mins when it was our turn for the dreaded credit check!

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cortesnelly1

Aug 3, 2012

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Mr. Park was very professional and provided me with information about the vehicle I was leasing. After the purchase of the auto he showed me the place to service the auto.

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amoamihonda

Aug 1, 2012

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Robert and Gregory were a pleasure to deal with. Very professional, very knowledgeable, and willing to listen and work with us. They made us feel like we were among friends. Would highly recommend and look forward to doing business with them again in the future. last but not least, WE LOVE THE NEW ODYSSEY...THANK YOU THANK YOU THANK YOU!!!!! It's going to make our drive to Orlando something to look forward to :)

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Frankierom

Aug 1, 2012

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Leasing or buying a new car can be a exasperating task, but everyone I met at Bay Ridge Honda, made me feel very comfortable from the moment I walked in the door.Sales consultant Sean Park and finance manager Dwayne Markland worked with me in a professional, effective manner to create an excellent lease agreement. They gave me a fair price for my old car and were able to get the exact 2012 Honda Accord SE that I wanted to lease quickly, even though they did not have it in stock. Both Sean and Dwayne clearly explained all the details and nuances of our lease agreement throughout the process. There were no surprises, a big plus for me when transacting with car dealerships. I left Bay Ridge Honda in my new car with a happy, upbeat feeling. They are highly recommended. Thank you Sean and Dwayne.

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Dpritzker

Jul 31, 2012

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Excellent experience. I would highly recommend bay ridge Honda Sean park and hank. I'm going to buy my wife's car there. The staff was extremely friendly curious and helpful.

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pdr107

Jul 31, 2012

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I was very satisfied as always with leasing another HondaHank and Andy were very professional and expedited my leasewith no problems. I would recommend them to help anyone I knowwho is looking for a Honda

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SamCharels

Jul 31, 2012

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Mark was God's an answer to our prayers! He was courteous, helpful, understanding, thorough and patient. My wife and I felt very comfortable during the whole process. Mark worked with us to tailor our purchanse to us needs. He patiently addressed all our concerns and answered all our questions. Bay Ridge Honda is blessed to have Mark as a Dealer. He is excellent!

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edemby

Jul 30, 2012

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Great experience overall! Matt was speedy, informative, not shady, and incredibly helpful from start to finish. Got a great deal too. Glad to have another Honda.

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timelastic

Jul 28, 2012

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Got exactly what we came to get at the price we wanted. Andy and Craig were helpful and knowledgable. We really did get exactly what we wanted. Thanks!

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seanandsusan

Jul 27, 2012

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We had a wonderful experience with Jeff Goldberg and Bay Ridge Honda. Jeff guided us through the process with professionalism and knowledge--helping us get the car we wanted without anxiety, hassle or frustration. His deep understanding of his inventory, products and procecss were invaluable. We will absolutely be back to Bay RIdge Honda for our next car purchase, and will reccommend Jeff to friends and family in the market.

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fredmyers

Jul 27, 2012

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I found the people at Bay Ridge Honda to be very helpful, courteous and accommodating. Our salesperson, Mr. Itskovich, was thoughtful and efficient, and we did not feel any pressure to make decisions. He was particularly good at helping us figure out what we really needed, and most helpfully, he came in on Friday to allow us to take delivery of the car at a convenient time for us so we could head out on our holiday. Indeed, he helped me transfer the stuff from my old vehicle to the new one. It was a pleasure to do business. Mr. Markland was also willing to help us get out the door in good order and very clear in explaining the possible choices we might have for additional policies. Everyone at Bay Ridge was pleasant, and they made an effort to keep the waiting time to a minimum.

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MaWatson

Jul 27, 2012

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I needed a new car. My buying priorities were safety and reliability. From the moment I walked into the Dealership, I felt all of my questions were answered and that everyone was immediately available to me to address any concerns. Frank Baldassare was a great salesman. He did not pressure me at all, nor did he "pitch" anything to me. Rather, he listened to what I wanted, explained the various models that met my needs and were in my price range, arranged for me to test drive the car I was most interested in on very short notice, clearly explained the buying process to me, and made all of the paperwork, licensing, registration, payment go extraordinarily smoothly. This was a wonderful buying experience and I would highly recommend Frank as a salesman, as well as the dealership, to anyone who inquired. Also my kids liked Frank, and that is very high praise - but their reason for liking him was the same as mine: he listened to them and addressed their concerns. My nine year old was indeed going to nix our decision to purchase the Honda Fit because he didn't like the way the headrest felt (and he had convinced me he would be uncomfortable on a daily basis!), and then Frank adjusted the headreast to my son's and my delight! Yeah - Frank saved the day with that one! This was a big purchase for me and I just can't say enough about the positive experience I had making this investment.

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Pete6587

Jul 26, 2012

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I had a fantastic experience at bay ridge honda. Mark Anthony esmade made me feel extremely comfortable. He helped me with a 2012 accord. It was my first new car and he made the experience nice and easy. He showed me all of the features of the car and was very thorough. He was very friendly to me and my family. He helped me with the car that was best for me. He was very personable and knowledgeable. He answered all of my questions completely. Any doubts I had were quickly erased because of his knowledge of the car. He also got me a great deal at a price that fits me. I also got to meet dwayne markland that day as well. He helped me with the finances of the deal and was also great. He was able to get me the car I wanted at an awesome price. Bay ridge honda was right for me and I would definitely recommend it to anyone looking into getting a car. My friends and family will come here because of the great experience I had. Thanks again guys.

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lawrencem

Jul 25, 2012

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This was an absolutely excellent car buying experience right from the get go. Al is a really fantastic, low pressure salesman that gives a great name to the otherwise sleazy reputation car dealers tend to have. He and his manager worked with us and did everything possible to get us a great car and meet our ideal number (which was significantly lower than the asking price) without treating us like we were a hassle. He even called me twice on the day we were supposed to pick up our car to alert me of a traffic jam in the neighborhood and gave me what he estimated to be the best route to get there. After visiting other dealerships and getting the eternal run around from a bunch of snake oil salesmen, it made us realize all the more that bay ridge honda is the best place to buy a car. hands down.

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mrchrischen

Jul 25, 2012

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One of the top reasons why I chose to buy from Bayridge Honda was because of their customer service and excellent followup. Sales consultant was friendly and dealership staff was very welcoming. Highly recommend this dealership.

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Alisa Pukhovich

Jul 25, 2012

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Igor was such a pleasure to work with. Sincere, friendly, professional, patient, thorough and exceptionally helpful. I bought a car in 1 day! Outstanding service.

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Drouff

Jul 25, 2012

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We would like to officially thank Bay Ridge Honda for our wonderful buying experience! We originally were undecided between a new Accord or Camry. After doing extensive research and speaking with Rob Scarpaci, we quickly realized that the Accord was the way to go. I can not count how many dealers we were contacted by to earn our business. Hands down Bay Ridge Honda and their employees handled themselves with the utmost professionalism. Andy Feldman showed extensive knowledge and showed us why Honda was the way to go. The experience was very enjoyable as opposed to pushy and rude dealers that we have dealt with in the past. My wife and I love our new Accord and will be returning to this dealership for many years to come! Thank you Bay Ridge Honda,The Rouff Family

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Emart729

Jul 25, 2012

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It was my first car and also my first new car experience and Igor was the best at it. Very friendly and very helpful, he made the everything so clear and simple. I highly recommend Igor to anyone interested in finding the best rates for a Honda car. He was also very accurate and always on time. If you visit Bay Ridge Honda make sure you ask for IGOR SHIFF!!

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meri4474

Jul 23, 2012

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We were very happy with our overall experience at Bay Ridge Honda. We were confused and we had different opinions on what car we should lease. We had many questions, and we changed our minds quite often, and Karim was very patient and understanding. He worked with us on a price that worked within our budget and we were very pleased. We would recommend Bay Ridge Honda to others, who are looking for a smooth experience when leasing a car.

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jpunch

Jul 22, 2012

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I needed a new car and wanted to get the best possible deal. I had already owned two Honda Civics and was very pleased with them. I got a good deal and a great finance rate. I was limited in my choice of colors because I had to take what they had left of their 2012 inventory, but I guess that is what can be expected when you take advantage of a Summer Clearance.

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leongwhyte

Jul 21, 2012

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I thank God Almighty for leading us to Bay Ridge Honda. I was actually on my way to another dealership when I got a call from Michelle Darnley who connected me to one of the managers who told me that he would match whatever quote I got from the other dealership. I went straight over there after meeting at the first dealership and Robert, the Bay Ridge manager did as promised. He even gave me a lower downpayment. I met with Raymond Yu that same day who gave me a VIN # so I could call my insurance company to get a quote. He was also extremely helpful in the introductory process.Along the way I'd get emails and calls to check up on me to see if there was anything else that I needed, especially seeing that I had schedule conflicts. I had some time to burn so I went in a day earlier to see if they could work the deal for me.Robert came out and introduced me to MARK ANTHONY ESMADE, the nicest guy ever for real! He walked my wife and I through the process answering all questions that we asked with clarity. He volunteered pertinent information patiently and ensured that we understood everything along the way. He was open about the options we could have explored and when it was all said and done, we were sure we made the best decisions suitable. Before he moved us to the next step, he again asked if we had any more questions.We were then introduced to JOSEPH CALIXTUS the financial manager, who continued the excellent service. He walked us through the different pages of paperwork and clearly knew his stuff. We walked out of there with the best deal in town in under three hours.

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Maria Ramos

Jul 20, 2012

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Andy Feldman was very friendly, professional, and not intimidating. Very diplomatic. C.J. Joseph was also a very good personal to work with too. I feel I got the best deal on a great car.

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steven50

Jul 20, 2012

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4th lease with Honda and it seems that the 4th time was the charm..thank you BayRidge Honda...see you at the end of my lease...signed HAPPY HONDA CUSTOMER 4 LIFE...D FROM SI

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viktor1

Jul 19, 2012

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Andy is a real professional, helpful and friendly. He did a good deal for me with my 2012 Honda Accord V6.I would like to work with him when I'll take another car.Great guy

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spicciar

Jul 18, 2012

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Had a very good experience at Honda turning in my 2007 CR-V and buying another one. Love it. My husband was offered an early turn-in on his Pilot lease. Took advantage and also loves his new vehicle. Worked with Robert Scarpaci and Greg Keeler. Both were very professional and informative.

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nayla

Jul 18, 2012

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The minute I walked in the dealer ship I was happy,I HAD A VERY GOOD FEELING.all the personal were professinal in every way. well organized I will highly recommend this dealer ship it is worth the travel from Staten Island were I live

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JRDick

Jul 17, 2012

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We already had purchased a certified pre-owned CR-V from Bay Ridge Honda 6 years ago. My wife loves that car. We came back this time to purchse another certified pre-owned CR-V due to our daughter now needing a new car-she would get the 06' my wife would get the newer one. We dealt with Karim Mohammed and due to his impeccable professionalism we went with buying a brand NEW CR-V/6 miles on the odometer. We also dealt with Craig Bono on the finance side-very professional. We have a peculiar last name and had a few good laughs over it with him-this just made the experience a little more enjoyable. We will definately come back to Bay Ridge in the future and yes we will recommend them to others.

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leandy35

Jul 17, 2012

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We already had purchased a Honda Odyssey 2008 from Bay Ridge Honda 4 years ago. My family loves that car. We came back this time to try to trade in and hope we would get the new one. We dealt with Mark Anthony Esmade and due to his impeccable professionalism we got the deal done in just a second. We will definitely come back in the future and yes we will recommend him to others. Thanks a lot Mark.

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map79

Jul 17, 2012

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The staff at Bay Ridge Honda made this a pleasant experience, from Ray in sales to Craig in finance it was a smooth and easy transaction to purchase a new van for our family.I would gladly recommend this dealer to my friends and family. Thanks M.A.Palumbo 7-17-2012

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RBodnar

Jul 16, 2012

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Fantastic and professional service the minute we walked in. We called for an appointment a few days before and didn't have to wait that long. We left very satisfied and with the car we were looking for. Elizabeth was not pushy and allowed us to test drive the car we purchased. I highly recomend Bay Ridge Honda! I already recommended Elizabeth Polanco & Dwayne Markland to my friends. I also thanked my co-worker for sending us to Bay Ridge Honda. We hope to go back for another car in the near future.

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lkjhg

Jul 14, 2012

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Mark Anthony treated my mother and I wonderfully. He was well spoken, knowledgeable, and truthful. Mark Anthony and John gave my mother a great deal on a Honda Accord. Joseph, the finance manager, was also extremely friendly and a pleasure to deal with. This was the first time that my mother leased a car and they made it a memorable and pleasant experience. I will be returning there to get a lease for myself.

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giuliana8584

Jul 14, 2012

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Eduard and John helped me with my purchase of a 2012 pilot and they both were very helpful and professional. They were very patient with me and the service was excellent. I will def continue to go to this dealership.

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Wpollack

Jul 13, 2012

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Jeff's service was excellent and his advice was great. His explanations were clear and he is trustworthy, delivering what he promises. If I have a problem, he always keeps up with his customers to make sure everything is well after you leave the dealership. He's given several such phone calls.

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ppmccurchin

Jul 13, 2012

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Mark Anthony was a knowledgeable, friendly and honest sales associate. Mark made an offer, then Robert Scarpaci made the offer a little more attractive. I did not feel pressured to accept that deal right away, because Mark reassured me that the offer would stand when ever I made a decision. Mark was true to his word. The next visit I was introduced to Dwayne Markland. Dwayne was knowledgeable, friendly and most of all patient. Mark and Dwayne made me feel comfortable purchasing this car. I would encourage my friends and family to shop at this dealership.

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jharkin

Jul 12, 2012

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Jaimie was very friendly and open; he explained the process of leasing a car very clearly. He very quick and efficient taking care of getting the insurance and other details in place. We came into the dealership at 5:00 p.m. and we were signed in less than one hour. This was the best experience we've had when getting a new car. Thank you!!

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jpepitone

Jul 12, 2012

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This is my first Honda car purchase. The dealership Bay Ridge Honda and specifically Mr. Frank Baldassare are professional and courteous. The 2012 Honda Accord EX-L that I am leasing was clean and ready for me when I arrived to pickup the car at the dealership. Frank Baldassare patiently explianed all the featues of the car and answered all our questions. Dwayne Markland was also very professional and helpful with the financial aspects. The late service hours will be a benefit when it comes time for the oil changes. I am a COSTCO member and overall I am very pleased with the car buying process. I am also impressed with the follow-up emails I have been receiving from the dealership and from American Honda OwnerLink team. This just adds to the benefits of driving a Honda!!!

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MannyE

Jul 12, 2012

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I bought a 2012 Honda CRV through Cars Direct and they referred me to Bay Ridge Honda, and instructed me to look for Joe Barca. The whole process was relatively stress free. When i went to pick up my vehicle, Joe was very professional and patient, explaining things in details to me, and also gave me enough time to go through all the documents before i sign anything. No hard sell of any thing, just what i already agreed upon with Cars Direct. Joe also spent a good deal of time with me even after i've already signed all the papers, explaining all the features of the vehicle and a lot of stuff in the manual/quick guide, and guiding me step by step as i familiarize myself with the vehicle. This is a completely different experience compared to the honda dealership where i got my other vehicle years ago (my memories with the other dealer are mostly negative).

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citibeth

Jul 12, 2012

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If we could we would give Frank Baldassare a 10! My husband and I are having a personal crisis and we needed a car ASAP! We shared with Frank our situation and he was WONDERFUL! He was very kind, professional, light hearted, and extremely efficient. We didn't have to worry about anything! He got us into a car that we really wanted and stayed within our budget. I was difficult to deal with due to a lot of stress on my part but Frank continued to treat me with a very kind attitude that was also professional. I will recommend this dealership and Frank to anyone and everyone I speak to of our Car shopping experience. Thank you Bay Ridge Honda, but especially Thank You Frank!!Manny and Beth

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Vivgomez88

Jul 12, 2012

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My experience at Bayridge Honda was great from start to finish. As I was walking to the dealership there was my car parked right up front waiting for me. This is my first car so it was a big deal. Joe Barca made the paperwork quick and easy, got me a good deal and he was very thorough. I also really enjoyed his occasional jokes and commentary. Then we got to the fun stuff showing me the car and everything it has and can do. I pulled out of the lot with a beautiful car and a smile on my face.

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mjbrown

Jul 11, 2012

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Frank is the man. This was my second time back and he didn't let me down.Robert worked with me to get me in the car I wanted.If this has been any example of the kind of business that Bay Ridge does then the third time should be a charm.

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redsuv

Jul 11, 2012

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WENT TO BAYRIDGE HONDA BECAUSE THEY CALLED ME AND SAID THEY WERE INTERESTED IN MY 2010 ODYSSEY AND THEY COULD PUT ME INTO A BRAND NEW ODYSSEY FOR AROUND THE SAME PRICE I WAS ALREADY PAYING AND GREGORY KEELER MADE THAT HAPPEN AND I WAS VERY PLEASED!

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atp2012

Jul 10, 2012

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Friendly and prompt service, personal attention from the beginning until the final sale, very good price. Follow up phone calls, excellent explanation of the terms of sale, financing options, forms etc. Highly reccomended.

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carbs24

Jul 10, 2012

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This is our second lease with Bay Ridge Honda and Gregory Keeler. We came back as we know we would get a great car, at a great price. We are very happy, and will be backmany more times. A special Thank You to Gregory Keeler!!!.

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Jagosto2

Jul 10, 2012

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I bought my fourth Honda today but it was my first time experience at Bay Ridge Honda. Mr. Karim Mohammed was the utmost Honda professional that I have ever dealt with. From my initial test drive to taking such patient and dedicated time teaching me about all the new features and technology in my my new automobile, his delivery of the Honda product was by far superior to that of all other Honda sales consultants that I have ever dealt with. His mannerism, dress, articulation, knowledge and personable disposition is everything that Honda represents- Quality and Service. Most importantly, his humanistic approach helps to make the car buying experience clear, stressless and happy as it should be. Mr Karim Mohammed is a true asset to Bay Ridge Honda. Thumbs up to Bay Ridge Honda and Mr. Karim Mohammed!

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ikoshkin

Jul 9, 2012

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It`s been a great pleasure working with Bay Ridge Honda and our sales professional Andy Feldman. Andy is a very knowledgable, experienced and truthful person, he treated us with dignity and respect. He explained to us different options that will fit our needs and budget. We`re happy that our family got a new car that we absolutely love and enjoy. Thank you, Andy!Michael and Irina

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Sophia213

Jul 9, 2012

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Karim is extremely patient with his customers and knowledgeable about what he does. This is the second time I am leasing with Bay Ridge Honda and I specifically requested to only handle business with him. I highly recommend this dealership and give Karim 5 stars.

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Lau27

Jul 9, 2012

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Frank is a great saleman. He made our purchase for the 2012 Honda Fit a very easy one through the Costco Autobuy program. He was professional and nice to work with and I would recommend him to those who wish to purchase a Honda.

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mstchrgwen

Jul 9, 2012

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I felt as though my experiece went smoothly,I wlked away with a vehicle that I am satisfied with. The sales made my decision just so uch easier.

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newcrvowner718

Jul 9, 2012

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Mark and everyone else at Bay Ridge Honda were very helpful in getting us out of our Accord lease a little early, and getting us into our new CRV. Everyone did their best to get us the best price and terms, with no need to haggle at all.

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Rmpetric

Jul 8, 2012

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Excellent job by bay ridge honda and most importantly by Sean. As a returning customer, Sean and the dealership did a quick smooth hassle free transaction in returning my end of lease car and getting my new leased vehicle in less than 48 hours. I did my research first, called and made and appointment, stated what I was looking for and the only decision to be made was the color. I will and recommend bay ridge Honda and Sean Park to any and all. Thanks

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afessak

Jul 8, 2012

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I had such a bad experience with this dealership I don't know where to begin. I had purchased 2 new Honda's from another dealer and should have went back to them. We made a deal to purchase a new CRV for a certain price but when we get to the finance dept a completely different price was financed. CJ gave us 2 options to finance the car and pushed us to take the higher payment plan but never said that there was a $3000 price increase. Never said there was a $1500 install charge for LoJack. He rushed us to sign the papers and never explained what we were signing hoping we would not see the price increase. I went home and reviewed the papers and realized the price increase. I went back the next day to see why the higher price was charged and CJ pulled out a paper that I signed saying that I understood everything I was signing but never explained what each paper was. He kept saying "you know i don't have to tell you you signed a contract". When I said I want to return the car he said "you know this is not Macys, it doesn't work like that". They wouldnt take off the $1500 install charge for LoJack but took off some for the price of the car. When my wife called to complain to Mohammed Haque about the price increase, while she was yelling at him, I saw Mohammed take my cell and place it to CJ's ear. I can go on and on about how rude they were but I wont. My 23 year old daughter is looking to buy a new car and we will be going to Hillside Honda instead.

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gshender

Jul 7, 2012

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The Service was perfectly accomplished. I was very satisfy with the personal responsibly of every sales person. Love my new car and love my monthly payments.

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class4410

Jul 6, 2012

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Raymond was easygoing, friendly, and personable. He made our sale go quickly and smoothly, but without making us feel rushed. Every aspect was explained clearly, and I am beyond happy with my civic.

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James Siegel

Jul 6, 2012

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My wife and I have had many experiences with Honda Dealerships; we both agree Bay Ridge Honda is the best dealership we have dealt with. Matt Giordano was very friendly and polite, and was not at all pressuring us to buy. John Marino was helpful from the beginning to the end of the transaction. The night we purchased our 2012 Accord EX-L we went to contract around 9:00 PM. The dealership usually is open until 9:00; but Craig Bono remained to complete the transaction until 10:00 PM, although we were all a little anxious to go home. Because of the late hour we negotiated to take cash on a trade in rather than make it part of the deal. When we subsequently advised John of our inadvertent decision, he made the deal to our satisfaction. I have seldom experienced such professionalism and deference to customers. I would refer anyone to this dealership.

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andreamacdonald

Jul 3, 2012

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We could not have been more pleased with our experience. Robert and Jhonnattan were fantastic to work with - they were helpful, supportive, professional and went out of their way to make sure we were taken care of. We are thrilled with the two cars we have leased, and have already referred family and friends to Bay Ridge Honda. Wonderful, wonderful, wonderful!

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Steffifling

Jul 3, 2012

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There are not enough words to describe Frank Baldassare. He is such a wonderful salesman and person. This is the 3rd Honda that we have leased from Frank and will only go to him. He is trustworthy, kind and patient. I hope that Frank stays with Bay Ridge Honda for many years to come. It is so nice to know that when you drive away in your new car, that you got a great deal. I have been to other dealerships and never had the experience that i had with Frank. He is A real class act!!

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estelletorbey

Jul 1, 2012

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the manager and karim were excellent all through and treated me with courtesy and fairness. I would recommend their services to be used because they have a lot of integrity and efficiency in performing their work. thank you so much.

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dangelis

Jun 30, 2012

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I live in New Jersey and was looking for a used Honda Pilot. I went to two NJ dealerships and neither of them was willing to deal. When I showed up to one of the NJ dealerships after I had agreed to the price, they added an extra $1,000! I walked away. Being a native New Yorker, I thought I would try Bay Ridge Honda. I am very happy with the experience and the car is fantastic! Lodhi was easy to work with and Peter, the manager, was awesome. In the end, we got an even better price, and some minor blemishes were fixed! Above and beyond what the NJ dealerships were willing to do! Looking forward to buying another Honda from these guys!

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syaba11

Jun 29, 2012

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I was satisfied with my service and i love the car that i chose to lease. All my questions were answered in a preferred manner and I would recommend this dealership to others. Thank you

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starzevy

Jun 28, 2012

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Let me just say this dealership is one of the best i ever dealt with,everyone knows the product they are selling and very friendly stress free environment.

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KATHYO

Jun 28, 2012

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I was referred to the Bay Ridge Honda dealership by my friend. Ive been to several Honda dealerships to lease a new Honda.Gene Huxleys professionalism and knowledge was very apparent. Excellent customer service.Wonderful experience.Thank you

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bigkev145

Jun 28, 2012

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overall this was a good experience, the staff was friendly and helpful,the only negative aspect was a long wait for the car to be inspected.. but overall im happy with my choice

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carscot

Jun 28, 2012

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Andy Feldman was an excellent salesman and extremely helpful when it came to determining cost and trade-in value. When we picked up the car, he spent a great deal of time explaining all the features and demonstrating how everything worked.

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imanaly

Jun 28, 2012

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They worked hard with me to reach an affordable price that satisfies both me and them.The environment is really friendly and the staff were cooperative.

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annaoceanamt

Jun 27, 2012

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When looking for a new car, I went to Bay Ridge Honda. It is there that I met Andy Feldman who took me on my first test drive. Andy greeted me and made me feel comfortable from the start. I had not bought a car in seventeen years. He was professional and answered each of my questions in a clear and informative way. He made the experience less intimidating. I would definitely recommend Andy Feldman to any person wishing to purchase an automobile from this dearlership.

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khan123

Jun 27, 2012

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Both of these guys Robert and Johnnattan were very helpful and polite. They both gave me a good deal on a brand new amazing Honda Pilot 2012. It is the touring model and it is a very good and comfortable car to ride. These men helped me a lot and if you need help i am sure they can help you get a great car with a great deal!!! So Go NOW :D

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LMinichello89

Jun 27, 2012

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After my past experiences with car dealers, I was very please with Bay Ridge Honda and look forward to returning to Greg for another car and reccommending him to other people.

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aruba1234

Jun 26, 2012

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Bay ridge honda offered us a great experience in purchasing our new car. Karim was very helpful, friendly and made the process of leasing a new car very easy. He was very knowledgeable and patient throughout the entire process, he was very efficient and took care of everything for us. Dwayne was also very helpful, efficient and friendly. He made the financial aspect of our r purchase smooth and explained all the details of our lease in great detail. I will definitely recommend bay ridge honda a for your next honda purchase. You wont be disappointed.

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Nycphat

Jun 25, 2012

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Mark Anthony Esmade is a professional ,honest,helpful,essy to communicate,knowledge.....saleperson i ever meet,Thank you very much and very nice to meet you. Mark.

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kem223

Jun 20, 2012

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I went to Bay Ridge Honda to lease a new 2012 Honda Accord and found my visit to be a great success!! John and Gregory were a big help. They were friendly and accommodating! They gave me a great deal and had my new car ready for me to drive home. I would recommend both of them to anyone looking to shop for a new car. I will be a Bay Ridge Honda customer for the rest of my life!

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kirkprince

Jun 20, 2012

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My wife and I were on the used car lot at Bay Ridge Honda shopping for a minivan. My wife say a gentleman, who was already with a customer, and she said " I want that guy to help us because he has a warm and inviting smile". This guy turned out to be Mabshir Lodhi. Lodhi was the most pleasure to work with, he was very patient and helpful and most important he was not at all pushy or misleading. We did drive off the lot with a wonderful 09 Honda Odyssey. A few days later we received a call from Lodhi, not to our surprise, he was just checking to see how we were enjoying our minivan.Thanks to the guys at Bay Ridge Honda and a heart felt thank you to Lodhi from the Prince family.

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timbuktu

Jun 20, 2012

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My previous experiences with car dealers were mostly unpleasant and left me with a feeling of distrust. What a relief to walk into Bay Ridge Honda and be greeted by the welcoming smile of Elizabeth Polanco. Elizabeth proved right away to be trustworthy, professional, knowledgeable, pleasant and in no time made me feel I was in good hands. She spared me the usual price games most car dealers engage in, cut to the chase and we had a deal in less than 20 minutes! Elizabeth also explained to me the intricacies of my new car's technology and was very patient and capable.Thank you Elizabeth, Thank you Bay Ridge Honda!Joyce A

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georgevolpe

Jun 20, 2012

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The Sales staff at Bay Ridge Honda is fair, polite, knowledgable & the best dealer I have ever done business with. This is my 3rd time leasing from them and I am extremely happy every time.

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ProfDLRoberts

Jun 19, 2012

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I had been vehicle shopping for awhile, since I had decided not to lease another Nissan, which had been my choice for the past 13 years. My experience with dealerships and car salesman, at this point, was quite unpleasant. I have never been a fan of Hondas but was impressed with the write-ups on the redesign of the CR-V, so I decided to stop by Bay Ridge Honda, as I drove by one February morning. I was looking over an attractive Sage Green CR-V in the showroom when Jhonnatan Valerio approached me, introduced himself and said he would be happy to answer any questions I had. His desk just happened to be right next to the model I was looking at so he suggested I sit down to discuss the vehicle. Jhonnattan was friendly, patient and knowledgeable, but most importantly, respectful. He listened to my concerns and answered my many questions, without being condescending. There was no pressure or urgency as he explained the features of the car and addressed all of my concerns. He suggested that I test drive the CR-V to see how I liked it, especially since a concern I had was rear and side "blind spots" that I had experienced with my Rogue. Negotiating a deal with Jhonnattan seemed straightforward, honest and fair. Jhonnattan handled the plates, registration and all the incidentals for the new car, as weal as, arranging for the inspection and return of my Nissan lease, keeping me informed throughout the process. When I picked up my CR-V Jhonnattan took the time to explain all the features, warranties and again answered all of my questions. He was patient and thorough, telling me to stop by anytime if I needed something explained. I would definitely recommend him and Bay RIdge Honda for future sales. I was impressed at how efficiently the lease was completed by the friendly and professional team working with Jhonnattan. Thank you for a very pleasant experience.

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laurajean1972

Jun 18, 2012

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Both Ismail and Hank immediately greeted us and were friendly and accommodating. Ismail worked with us, mostly. He was knowledgeable and ready to answer any questions. He did not try to sell us a car that was out of our budget. He worked with us to find something that would work for us. He spent a great deal of time explaining how our car worked, once we received our. Plus, it only took a day to get the car, we ordered it on a Sunday. If we had ordered it on a weekday, we would have had it in 2 hours!! We received a lot of personal attention and it was greatly appreciated, after all, purchasing a car is a tremendous event! Thank you to all the employees at Bay Ridge Honda!!

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nicolette72

Jun 18, 2012

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i rated greg with all five because he cared about what i wanted in my car and found me everything i asked for at an affordable price. i had the car within a few days and the transaction was fast and stress free. greg is the perfect dealer!

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ROCKAMIKE

Jun 18, 2012

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GREG WAS EASIER TO WORK WITH, I HAD A GOAL ON WHAT I COULD SPEND AND HE MET THAT GOAL, OVERALL THE DEAL WAS DONE WITHIN AN HOUR I WILL CONTINUE TO DO BUSINESS THERE IN THE FUTURE

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Gladysl65

Jun 18, 2012

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Marc, was very professional as well as patient and understanding. All of which was lackingOn my first visit in 2009. He has the capability to break down information for new buyers thathave little knowledge and are afraid to purchase, he makes them feel comfortable with what is offered.I will definitely recommend him to my family, friends and members of the Military.Thanks again Marc for all your help, I love the car!!!Best wishes to you and Jennifer ( lol )

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KKA_Honda

Jun 17, 2012

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My husband and I, got to Bay ridge Honda & spoke to Jeff Goldberg. He was very knowledgeable, helpful, answered all of my questions and professional true sales person. Our transactions were very smooth. I am happy with my Honda. I have a little problem and I called him, right away, he solved the problem for me.. without a doubt !! No comments!! His service was great, good job! Strongly recommended to everyone.

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jakerins

Jun 16, 2012

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We highly recommend Gregory Keeler. This is our second lease with Greg. He is very professional as well as friendly and courteous. He definetly has the client's best interest when putting the deal together.

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taherp2005

Jun 16, 2012

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I have had nothing but the best experiences dealing with Bay Ridge Honda! If you looking for a new Honda I'll say the same thing. Call Jaime Fernandez! The man knows how to talk with his customers and is 100 Percent honest! That isn't something I hear often when it comes to salesman and that is why I will always pass his name out. I have had my waive with me. He explains everything for her fully with out being pushy! I couldn't say enough about my waive and my own experiences with Bay Ridge Honda! thank you Jaime& thank you For being human!!!I'm really happy to deal with you!!not to mention the man how started it all (Yogene) I hop I spilled your name right !!!!!

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JSTREHLE

Jun 15, 2012

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Greg was a complete professional from start to finish. He showed me all my different options, so it was very easy to make a decision. Walked out of the dealership with a new car in two visits. Very happy with his service, and will be back to Bay ridge Honda because of it.

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Heyyoaight

Jun 15, 2012

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After having difficulty with another Honda dealership, the staff at Bay Ridge Honda was more then helpful in putting me in a new vehicle. Raymond Yu, upon hearing my problems, offered to put me right in touch with his manager if I wanted to deal with him directly or any other salesperson. Given that the industry is commissions based, that right there showed that they had my interest in the forefront. The manager John came over a few times just to make sure that things were going ok, and to see if he could be of assistance. Overall it was a great experience and I got a great vehicle out of it (2012 Honda CRV EX)

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jrseme

Jun 14, 2012

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Mr.Anthony Esmade was very professional and friendly towards my fiance and I,he furnished us with all the information that we requested in order to come to a clear decision on our new car purchase.In the end he capped off our visit by giving us the best possible price for our new car purchase,I will definitely send my friends to Mr.Anthony Esmade for a Honda automobile purchase.He is "The Real Deal". J.Seme/R.Boler

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Maksim Berezhanskiy

Jun 14, 2012

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Mr. Andy Fledman was a very kind and and trustworthy salesperson. he made a great deal on my new fully loaded Pilot, the price was great and so was the kindness.

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kvee1130

Jun 13, 2012

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I recently just got a new car from Bay Ridge Honda and I was highly satisfied with the customer service and the vehicle! Highly recommend going here and working with Greg! He was great!

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mgermond

Jun 12, 2012

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Sean was a pleasure to work with for the purchase of my new 2012 Honda CRV. Sean was flexible in his schedule to accomodate my schedule for dealer visits. Sean was thorough and detailed and was extremely easy going and friendly during the sales process. I look forward to continuing my relationship with Bay Ridge Honda and Sean Park.

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bypm41

Jun 11, 2012

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This is our 12th year with this dealership and that has a lot to do with Joe Barca. Fromour first visit he was welcoming and displayed thorough knowledge of his product. Always helpful and always willing to go the extra mile to ensure your satisfaction. Also, the valet parking is an added plus!

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Kmarie128

Jun 10, 2012

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I love greg!! He helped me out so much and made sure I got everything I wanted.. He is by far the nicest sales men I've ever dealt with

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Seahorse330

Jun 9, 2012

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Gregory Keeler was very helpful and informative. It was a pleasurable experience. We are happy with our car and we would definitely recommend him to our friends.

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boxarch

Jun 8, 2012

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Frank is the man you want to buy a car from. Any car. Used or new. He's informative, patient, and straight talking. What normally is a stress-filled process went as smoothly as I could imagine it could go. It was even fun - most of the time.

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Helen and Bob

Jun 8, 2012

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My husband and I were very pleased by Robert Scarpaci's efforts to get us the bestdeal that was possible. He went out of his way to be helpful and his easy mannerand friendliness made us feel very comfortable. We really appreciated all he did for us.Helen and Bob Chartrand

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William D. Klaus

Jun 7, 2012

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This is the second time we have dealt with Frank J, Baldassare. He is very informative and you leave knowing you will be back again. We are very satisfied with Bay Ridge Honda,the entire staff is very helpful and friendly.My husband and I would have no problem telling someone to go there and tell them to ask for Frank. Thank you Honda for having such wonderful people working for you. Mr.& Mrs.Klaus

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shayes912

Jun 6, 2012

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Gregory keeler's customer service skills were excellent. He was able to work with me in findging the car I wanted, with all the features I wanted, while still keeping the price reasonable. He followed up with the following day to make sure I did not have any problems.

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jeniferthompson

Jun 6, 2012

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Karim Mohammed was first to help me when I came into the dealership. Though I was initially just intending to browse and shop around a bit, the customer service that Karim provided was so encouraging that actually buying a car did not seem like such a far off idea anymore. While I was convinced that getting a car from this dealership was definitely a plan I felt safe in carrying out thanks to Karim, I was a bit concerned on how actually going about paying for this car would go. Joseph Calixtus was an amazing representative as well and did such a wonderful job in explaining how I could finance the car, although my credit was not best, he still worked so hard and was able to secure a very affordable loan payment plan for me. Before I knew it, I was leaving the dealership the very next day with my own rally-red 2012 Honda Civic Coupe. I could not see this happening at any other dealership and I am very thankful to Karim Mohammed and Joseph Calixtus for their beyond superior customer service and patience and all the other staff members that stopped by to just say hello and made my family and I even all the more comfortable there at Bay Ridge Honda dealership. I would and will be recommending this dealership to absolutely any and everybody.

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Camille152

Jun 6, 2012

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Al made the car buying experience a lot less painful than I anticipated. Went to Bay Ridge Honda on a friend's recommendation and am not disappointed so far.

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Gstar

Jun 6, 2012

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The service at Bay Ridge Honda was terrific, especially compared with some other dealerships in the area. Karim was friendly, honest, and knowledgeable and most importantly... got the deal done quickly. I would absolutely recommend working with him. Even the prices at the dealership seemed reasonable. I was a little upset that the financing packages associated with the car actually added to the price of the vehicle. This was not explained by the financing representative. But otherwise, a good, first-time buying experience.

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Evelinaurena25

Jun 5, 2012

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Me and my husband were not sure where to go a buy our car. But as soon as we started talking to Jeff at Bay Ridge Honda we new this was the right place. We got all our questions answered and now we are very happy about the great serviced we received because we know we made a great decision. Thank you Jeff

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lorrainedo

Jun 5, 2012

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From the first minute I entered Bay Ridge Honda , I could see this was a very professionial operation .I have purchased many cars in my life ,but never have I recevied such service.In the past 24 hours I have recommended two friends to Bay Ridge Honda.Keep up the good work, you will never go out of business.Lorraine Doria

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karbyr

Jun 4, 2012

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Everyone I spoke to at Bay Ridge Honda provided excellent customer service and had answers to my many questions. Their purchase process was very efficient and I would definitely do business with them again.

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briandshoaf

Jun 4, 2012

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I was trading in a 2009 model that the dealership wanted for its used lot, and I felt that Mohammed gave me great incentive to trade up to the 2012, as well as a great price on the new car. He explained the terms very clearly, and handled all the paperwork efficiently. Very impressed.

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claz

Jun 2, 2012

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Sean was a great salesman. He was friendly, professional, and helpful. This was my first car purchase, and he could not have made the process any better than he did. The dealership was also great. They beat every other quote.

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Evalee10

Jun 2, 2012

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My purchase of a new vehicle seems ok at first. When I got home to review the paperwork I realize he add an extra $100.00 to my sale. When I called him up he admitted that he made a mistake and told me I had to pay tax on the bank fee. Then he told me my taxes are approximately $48. I mention that I already paid my tax on it already and not bank fees n document fees are non taxable items. In which I was taxed on! He rudely said I was OCDing,told me to move on and hung up on me. MY ADVICE TO EVERYONE REVIEW YOUR PAPERWORK!

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SilverAccord2012

Jun 1, 2012

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This was our first new car purchase. Friends of ours recommended Bayridge Honda. We couldn't decide between the CRV or the Accord. Andy helped us make a decision. He was very knowledgeable and gave us great deal. He was pleasant throughout the transaction and had no problem answering our many questions. I would definatly recommend this dealer.

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ouirfair

Jun 1, 2012

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Mark was highly professional, polite and informative. He was extremely patient and more than happy to answer all of our questions. should any of our friends or acquaintances show an interest in acquiring a car we will surely send them to Mark.

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jbenvenuti

May 31, 2012

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A very friendly atmosphere exhists here. No high pressure sales tactics were used. Excellent pricing. Quick and very easy completion of delivery.An overall pleasant experience.

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bts220

May 30, 2012

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Bayridge Honda worked out a deal to match a competitor's offer and to meet our needs and client satisfaction in order to bring us back as a returning and valued cusotmer.

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yvayntrub

May 30, 2012

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Overall friendly dealership and dealer. Sometimes seemed to be in a hurry, but otherwise great experience. Even helped me to learn to drive manual transmission (as I didn't know how to do it before purchasing the car) for 30 minutes afterwards!

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ysy3749

May 28, 2012

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After having a positive experience with Raymond Yu last month I returned to Bay RidgeHonda and leased another vehicle. Raymond is knowledgeable and professional; he answered all my questions and never pressired me into a deal. This was the most important aspect of my leasing experience. I also recommended a friend to Bay Ridge Honda and he was also happy with his lease. Overall, very satisfied!!!

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mama2twins

May 28, 2012

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This was my third lease with Bay Ridge Honda. I have always loved the convenience and 'white glove' service that I get with Joe Barca, and the service staff at Bay Ridge Honda. They make it a convenience and a pleasure to do business!

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benne20971

May 24, 2012

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We were refered to Al from the COSTCO auto program. He was extremely helpful, without any pressure to buy. Very honest and sincere abou each car we looked at. Explained the COSTCO program completely. No hassel, excellent price. Certified pre owned car brings peace of mind. They took care of everything on theirt check list, replaced breaks, buffed scratches,and even threw in new floor mats.Price made the trip from Long Island worth while. Will deffinetly buy another certified car from Al and Bay Ridge Honda. Lisa

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calleyne

May 24, 2012

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Sales staff pleasant, process a little lengthy, love the car. the price quoted was comparative. sales staff was very informative, answered all of my question.

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savas

May 23, 2012

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Eduard Itskovich, my sales rep was knowledgeable and nice and easy to work with. After understanding what my needs were, Edi made suggestions that were completely different than what I had planned on, but actually ended up being much more fitting and economical! When I went to pick up the car this past weekend, I could not believe how fast and easy the process was! Thanks to everyone at Bay Ridge Honda, I love my new Accord!

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SChoudhury

May 23, 2012

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Excellent service provided by the sales person. The price we got is also unbeatable. Great overall experience and an outstanding service from sales person. Will definitely recommend this dealership to all friends and family.

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tubatuba

May 23, 2012

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Karim was extremely helpful and kind. I was able to trust him and get all the information I needed. He is a very good person and knows a lot about the car I wanted to buy. Thanks for all the help!

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katiaxxx

May 23, 2012

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The whole experience of buying a car was pleasant. We knew what we wanted, did some research prior to coming to Bay Ridge Honda, and drove the car from the parking in the next two days! Jeff was awesome, patient, knowledgable, and professional. Also, a very nice character and pleasant to deal with. The most important thing was that he gave us space when we needed it: to think over the item, or decide between ourselves on the features or colors of the car. We drove two cars instead of 1 for a test, and that was not a problem either. And now are very happy with the purchase!! Thank you Jeff! Great job!---Katia

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MPellecchia

May 23, 2012

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The best thing - ONE trip is all it took to take care of this new car lease. No running around town - haggling back and forth on my time.I would highly recommend Marc Anthony Esmade at Bay Ridge Honda to anyone who is seriously thinking about buying or leasing a new car.Marc Anthony will definitely help you get you the car that is suitable for you.

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rrmorrison

May 20, 2012

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We had a very positive experience. Everyone we dealt with was very friendly, professional, and knowledgable. We would highly recommend Bay Ridge Honda and Jeff Goldberg.

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Blueeyedally

May 19, 2012

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From first meeting Eddie he was friendly without being pushy. This was my first new car buying experience. I heard horror stories from my parents from their many car buying experiences. I was pleasantly surprised with Eddie. The price was what he said. There were no surprises. He wisely guided me to get the best deal I could. I will recommend Bay Ridge Honda to everyone I know and will definitely be back to purchase/lease future cars.

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stevesweeney

May 19, 2012

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having done my homework, I started my search by asking Dwayne to explain Honda`s extended service warranty Being fully satisfied, he introduced us to Marc Anthony, and from then on, Marc provided us with exceptional knowledge of the construction,mechanics and various safety features offered by Honda. He was a pleasure to deal with because he loves and believes in the quality of the Honda brand. I have an enthusiasm about this positive experience that I will be sharing with friends, neighbors and coworkers for quite some time. I LOVE MY HONDA! THank you Marc Anthony and Dwayne!

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Larry C.

May 18, 2012

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I found Bay Ridge Honda and specifically Mr. Frank Baldassare to be professional and courteous. The price I paid for the 2012 Honda Accord EX-L was less than I expected and the car and treatment I received was better than I expected. In my previous dealings with Bay Ridge Honda I was always treated well yet somehow they exceeded my expectations.

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12345678hellohello

May 17, 2012

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My second new car deal with Bay Ridge Honda, Mohammed Haque and Hank Berntsen. They provided information via email and phone, got me what I wanted, and got me in and out in record time with no nonsense. I even left a bit of money on the table for them as a thank you. I priced my vehicles and discussed service with many NYC-area Honda dealers from the worst (Potamkin Honda, now closed for obvious reasons) to the best (Bay Ridge Honda).

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amdingle

May 17, 2012

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after leasing with bay ridge toyota for 17 years mark anthony was instrumental in helping make the switch to honda. he was very informative in making me feel comfortable that honda was a great choice. mark was knowledgable, friendly and very experienced at his job.

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crosselli

May 16, 2012

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I have had nothing but the best experiences dealing with Bay Ridge Honda! Everytime I am ready for something new or someone says they are looking for a new Honda I say the same thing. Call Gregory Keeler! The man knows how to talk with his customers and is 100 Percent honest! That isn't something I hear often when it comes to salesman and that is why I will always pass his name out. I have had most of my family go to see him and all of them as well as friends have walked away with a new vehicle and a smile. He explains everything fully with out being pushy! I couldn't say enough about my friends, family, and my own experiences with Bay Ridge Honda! I will be there every three years!

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Scorse

May 16, 2012

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Friendly, helpful, made the whole experience a pleasure. I would definitely recommend the dealership (and Igor Shiff) to anyone in the market for a new Honda.

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newyorker

May 14, 2012

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Mr. Andy Feldman gave us outstanding service, a wonderful person and great salesman! He made sure to gives us a very fair deal with our trade in, making our purchase a breeze:) we are very happy with our new fully loaded Pilot!

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sjrazook

May 11, 2012

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We wanted to walk in with a trade-in (loved our old Honda CRV, but it was time for a new car) and out with a car - same-day - and we did! The service was prompt and thorough and I felt we got a good value. It was overall a very good experience and we are thrilled with our new car.

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Suphannika12

May 10, 2012

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We are overall satisfied with the experience we had with the dealership, I recommend Mr. Jeff Goldberg, he is professional and answer all your question you have, he helped us get the dream car we want at a good deal.Thank you very much JeffPat and Mencesus

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johnghi

May 10, 2012

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I would like to comment on the outstanding service I received from Mr. Jaime Fernandez of Bay Ridge Honda . Jaime was very competent, very organized, and very professional. He answered all of my and my wifes questions, and made suggestion on the different opinions that were available to us. There was never any pressure, and when we call Jaime with a question, we always received a speedy response. Yesterday I picked up our 2012 Honda Pilot and both me and my wife are extremely happy.I have been dealing with Bay Ridge Honda since 2001 when I bought my Honda Passport and it is people like Jaime and Bay Ridge Hondas service department that makes me coming back.

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jpotes99

May 10, 2012

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I walked into Bay Ridge Honda with a lot of questions about leasing a brand new Honda Accord. I have never leased a vehicle and wanted as much information as possible. Eduard Itskovich was a pleasure to deal with and his knowledge about the Honda Accord is second to none. He detailed all of the benefits of leasing a new car and answered all of my questions. I never felt pressured into this agreement and was given all the information that I needed to make an informed decision. Once I got my new vehicle, Eddie took the time to walk me through all of the features and made sure that I knew that I can call him anytime if I had any issues. I had such a good experience that I would recommend Bay Ridge Honda to anyone that is looking to buy or lease a new car.Thanks,Javier

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sarbjit

May 9, 2012

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jeff is a great dealer...and he is friendly ...we like jeff as a dealer...keep it up jeff good luck...again you are a nice person.

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J Caldarera

May 9, 2012

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This is the 3rd consecutive car I have leased through Bay Ridge Honda. The reason I keep coming back is simply Gregory Keeler. Greg treats us like family everytime we walk into the showroom. The process of buying or leasing a car has always been one that made me anxious. When I call Greg and tell him what I'm looking to do he gets right back to me, and usually I'm in a new car shortly thereafter. I always feel like I've been treated with respect and I'm the most important person there.Thanks Greg.Joseph A. Caldarera

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jenichka5

May 8, 2012

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The experience was great. Sean matched the price other dealers wouldn't. He was professional and friendly, and made the transaction easy and fast. He offered his services even after i left the dealership. i would definately recommand him.

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Joe Atkins

May 7, 2012

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Simply put BAY RIDGE HONDA is the best , my salesman Ismail is a gentalman . I live on staten island and I recommend to all my friends to go to bay ridge honda for the best deal and best customer service and although all there sales people are wonderful my family would reccomend Ismail cause we've delt with him in the past and were very happy with his skills there are many Honda dealers out there and I'm sure they all do a good job but if you want first class attention and service then take it from me take a trip to BAY RIDGE HONDA. It's a bad economy out there you can spend your money at any dealer you want but if you want the best bang for your buck then go to BAY RIDGE HONDA. Keep up the good work guys !!!!!

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talianbred

May 7, 2012

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Mark was my salesperson last week while leasing my new Honda. He was professional, courteous, and swift. We also dealt with Gene briefly during the sale, and he was very congenial and made sure to always know who I was when I came into teh delership during this time-frame. Overall expereince was great, only comlaint, it was a busy day when I picked up my car, and would have liked the process to have been shorter.This is my 5th Honda lease from Bay Ridge Honda and recommend this office very highly.

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MzBigD

May 5, 2012

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This dealership rocks! They are friendly, helpful, compassionate and they get the job done quickly. Best experience I ever had at a car dealership. I highly recommend this place to anyone, especially women who may be a little uneasy. Go see Elizabeth Polanco. She is awesome. The finance manager Dwayne Markland is also amazing and awesome. Thanks guys. I will be back.

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Rita Lynskey

May 4, 2012

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I have owned only new Honda Accords (5 of them) since 1987. On April 14, 2012, I walked into Bay Ridge Honda just to "look" at and price the current CR-V model. I was greeted by Eddie Itskovich and instantly felt comfortable. I told him that I had recently had a hip replacement and was considering "moving up" to a CR-V since it was easier for me to get in and out. Eddie was extremely pleasant, professional and helpful in introducing me to the CR-V's features, colors, advantages, etc., and in answering the many questions I had. He convinced me (without being pushy or aggressive) to purchase the car, which I did. I picked it up on April 24, and am slowly getting used to the many wonderful features (in particular, I love the backup camera). I would highly recommend Bay Ridge Honda (and Eddie) to anyone who is in the market for a new car.

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DrPo

May 4, 2012

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I left my Civic 2008 to fix oil leak from engine block early in the morning. About 5 pm, I received a phone call from the dealership explaining the problem and the cost to fix it. In other words, no one even tuched the car about 8 hours. Why than you set my appointment on 7:45 am?? Next day picked the car up. First what I noticed was a lot of dust inside the car. Apparently they kept the car in their parking lot with windows opened over night. A few days later while washing my car I noticed that front bumper placed improperly. I guess they took fr.bumper off when worked on engine, and than put it back with out much care about. Very disappointed and for sure Iam not going to put my foot on floor of Bay Rdge Honda/Volvo ever again. Better I drive over Hudson to Rt. 22 Honda, Hillside NJ, where I serviced my cars for about decade with out any problem at all before I moved to Brooklyn. P.S. There was an other visit to the service department on minor issue a few months before that. An appointment was set two weeks in advance to replace split sun visor. When I came in, the customer service rep could not find my appointment in the computer(although a day before I was called from dealer to confirm my appointment). After all, they replaced the visor but service rep did it as if they did me biiiig favor.

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Mrs. Mo (DODO Bird)

May 3, 2012

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3 times is a CHARM!!! An Accord and 2 Pilot's later not only is my family and I still satisfied, we are extremely grateful and HAPPY with our experience with Gregory!!! From the moment I walked into Bayridge Honda in 2005 clueless about purcharsing a NEW car I have never thought twice about leaving the Honda family! He guided me through the whole process everytime!! CUSTOMER SERVICE is exceptional not to mention getting an amazing deal!!! Gregory explained every detail of my new 2012 Honda Pilot.... the bluetooth handsfree was the best updated "safety feature" in my opinion. It allows you to stay connected in a very safe way and the clarity is unbelievable. My family and I can't Thank you enough!! Thanks again Gregory... we will be back again and again!

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oskarulis

May 3, 2012

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The service we received is very very good. My experience with Bay Ridge Honda was absolutely great and nothing compared to my experiences with other dealerships in the past. Our sales rep was Eduard Itskovich. He is very helpful, knowledgeable, nice and provided amazingly fast service. Based on our needs, he explained us very detailed about a car we want and help us to choose the right car, without any pressure or unnecessary talking, which most other reps always do. The entire process was incredibly fast and easy and took only 2 days from our first walk in to actually leaving the dealership with a new car. Thanks to Eduard, we love our new Odissey!

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richlava

May 3, 2012

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Excellent experience as always. Andy was very helpful and professional. He was attentive, understood what we were looking for and delivered. We have been long time customers of Bayridge Honda and have always hasd a great experience

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kaiyamatt654

May 2, 2012

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I was referred to Jhonnattan through the sales manager at Bay Ridge Honda. Jhonnattan was very attentive to my interests and concerns for the new vehicle I was looking for. At no time did Jhonnattan push me in any specific direction. He took a good deal of time with me and helped me with comparisons of different vehicles. I never felt pressured and I felt I was given a very good deal on the purchase.Everything I asked for was taken care of in very good time and all follow-ups with processing and my insurance agent were done very quickly. The vehicle was ready on-time and with no setbacks or headaches. Jhonnattan took the time to explain everything my wife and I needed to know about the vehicle before the purchase and when we were ready to drive it home.I will say that dealing with Calixius Joseph in the finance department was also a pleasant experience and we were given multiple choices of financing for our new vehicle. My wife and I were very happy and satisfied with our experience with Bay Ridge Honda and the sales and finance staff. I would highly recommend Jhonnattan and this dealership to anyone interested in a new Honda.Matthew King

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coap1

May 2, 2012

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Let me just say this dealership is one of the best i ever dealt with,everyone knows the product they are selling and very friendly stress free environment. Ismail is one of the most honest car reps i have ever met, Sure they have to make a little profit to stay in business but they don't try and bend you over and take your pants also. Great deal on a civic coup, will go back to this dealer , i just wish they had this kind of service on Staten Island. But worth the tolls and gas to give this place a shot for your business.

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Stevied501

May 2, 2012

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I have leased or bought several cars at Bay Ridge Honda in the past 15 years. The reason I come back to Bay Ridge Honda is "Joe Barca". He makes buying or leasing a car a pleasure, and I do not like car salesman at all! I think every sales person can tak a lesson from Joe, and I hope his supervisors see this review and take note of what a great employee they have.Thank you,Stephen A. Di Schiavi

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tfattorusso

May 1, 2012

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Karim was amazing! I had previously worked with him when I leased a truck from Toyota and when I found out he was at Honda we went there to lease a new car. He is professional, courteous and most importantly honest. My husband and I had recently filed for bankruptcy and no one would even talk to us about leasing a car. Karim told us to come on in and he would try his best to help us. He did just that. He leased us a 2012 Honda Accord. No gimmicks, no bs. I would follow Karim to whatever dealership he went to. Bay Ridge Honda is lucky to have Karim. I would recommend Bay Ridge Honda and specifically Karim to anyone who is in the market to buy/lease a car.

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zinnialark

May 1, 2012

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Tony was very friendly and courteous. He made the entire process of leasing a vehicle for the first time simple and easy without once making me feel like I was being pushed into doing something I was uncomfortable with.

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Robert624

Apr 30, 2012

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this is my 5 car with bay ridge honda and 3 of which dealing with Gregory Keeler and always a professional in everyway possible. He always has the answers needed when conserns come about with car models and what would be good for you. Just signed for my 2012 honda accord and it was a great experience. Thank you once again Gregory.

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honda11228

Apr 30, 2012

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As an educated buyer, I did my homework prior to buying/leasing my 2012 Honda Pilot. I researched the Pilot online and spoke to a few friends who owned the 2011 Pilot. I Knew how much I was willing to put down and what I was willing to pay per month. I began my quest at 9 am in the morning and visited 4 different Honda Dealerships from Jersey's Route 22 Honda & Metro Honda to Staten Island Honda and Queens Hillside Honda). Some were insulting my intelligence while some were upfront with what they are willing to do for me. By 6:00 pm, I ended up in Bayridge Honda where I was greeted with Valet parking. Sean Park welcomed me in and we got right to the point. I told him that I was firm on what wanted and if he couldnt match it I was calling it a day. Sean looked at me with a smile and said "What do I need to do to earn your business?....." Now thats what I am talking about. All the other Honda Dealerships made it seems like they were doing me a favor. But Sean was showing me that they need my business, because after all, Im in the market to BUY and theyre in the market to SELL. Within 45 minutes and with little time wasted I was the proud owner of a 2012 Honda Pilot. They gave me a fair value for my Nissan where the other guys...Jeez they wanted my underwear with it. I highly recommend BayRidge Honda (not because i used to live in Bayridge for 30 years)but because of their Honesty, Professionalism and Success in making clients happier Honda owners. Sean Park you Rock man!!

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flexia5

Apr 29, 2012

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This is the first time I've ever purchase a car on my own. I was nervous and was not sure how to go about doing it. I went into Bay Ridge Honda Used car dealership, and I was greeted by Jeff Goldberg. I told him I wanted to purchase a car (trying to look like I was an expert) and he explained the whole detailed process to me. Jeff was very helpful and patience with me. I would recommend anyone to this dealership.

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geneshor

Apr 29, 2012

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It was a good experience to use Bayridge Honda and specially Igor Shiff with his advice and patience to choose right for my family for next 36 months. I am happy with my choice now.

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veleziv

Apr 28, 2012

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Karim was very professional and very knowledgeable. He made the experience of buying a new car, a pleasant one. I take my hat off to Bayridge Honda.

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ltg234

Apr 27, 2012

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This is my 5th car from Joe Barca. He gives you their best price, and is very true to his word. shop around and then go to Joe and you will see what I am talking about.

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John aand Rita 59

Apr 26, 2012

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My leasing experience at Bay Ridge Honda was First Class from the Sales Manager, John Marino, to my Leasing Consultant, Robert Scarpaci. Mr. Scarpaci's honesty, his outstanding product knowledge and his approach to a customer I found not the least bit pushy. His enphasis was also heavy into Customer Satisfaction. This being my first car leased from Bay Ridge Honda, I was relieved by the way things were handled since I had leased cars from Staten Island Honda for the past 17 years and so has my family for an additional 4 cars. The reason for the change I wont discuss here. I love my Honda CRV and would I say Bay Ridge Honda is a classy dealership? You Bet. John Morano

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Mariamangiameli

Apr 26, 2012

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Matt was great to work with. He was really educated about the cars, answered all my questions and was very patient with me. I already recommended him to a friend of mine who's thinking about leasing a Honda.

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Seashelljk

Apr 25, 2012

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My family and I have been happily dealing with Bay Ridge Honda for many years.This has been our 6th lease and in all , we must have sent at least 10 to 15 friends and family members to George Gambino and Igor Shiff .We TRUST no one else and no one can match the care and ease in which they help us close the deal and drive away extremely happy customers.If ever there is a problem or a concern ..IT IS HANDLED IMMEDIATELY and usually to our complete satisfaction.We have owned and leased everything from the Honda Fit,the Civic the Accord,the CRV and the Odyssey. ALL GREAT CARS!!!.We have dealt with other dealerships before in New Jersey and Staten Island. But now that we have become" like family "to Our Friends at Bay Ridge Honda there will never be a need to go any where else.We figure if George and Igor can't get us a great deal and car - than no one can. I only hope George and Igor will still be there when we have to go back and release our next car in 3 years.Thank you !!Thank you!! Thank you!!!!!!!!!!!

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yulmane

Apr 24, 2012

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The best imaginable service. All questions ansfered, very quick. I came to fight and had nobody to fight.Very friendly and accurate.The best service possible.

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lstokes313

Apr 24, 2012

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Mark was a very courteous, friendly and informative sales representative. He answered all of our questions and concerns. On the delivery of our vehicle, he sat in the vehicle with us, explaining all of its features. He has made himself available for any future questions and concerns. I would highly recommend any friend to this dealership, and in particular, to Mark as the salesperson. He definitely gives a good name to the reputation of car salesmen.

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Robert Chu

Apr 24, 2012

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Raymond is an outstanding Salesman with Bay Ridge Honda. He accomplishes what the customer needs and does this with great satisfaction to the buyer. His knowledge of the products and its features shows that he is the best in providing Honda service. When I was at the dealership, he was able to expedite my process to ensure that it was a pleasant one. Raymond was able to explain to me, the great amount of details involved with the process and made me comfortable in my decision.I would definitely rate Raymond a "Five Stars" Honda representative. He is someone I would seek out in the showroom to make a purchase.

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jleonard25

Apr 23, 2012

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I was referred to Bay Ridge Honda by a friend and could not be more pleased with the service I received. I have been to many dealerships in the past and every time I have left with a headache! My experience with Bay Ridge was absolutely wonderful and nothing compared to my past experiences. Rob Scarpaci, my sales rep was knowledgeable and nice and easy to work with. After understanding what my needs were, Rob made suggestions that were completely different than what I had planned on, but actually ended up being much more fitting and economical! When I went to pick up the car this past weekend, I could not believe how fast and easy the process was! Thanks to everyone at Bay Ridge Honda, I love my new Accord!

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kateandjoe

Apr 23, 2012

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After having started our search for a new Honda at another dealership we were very disappointed. We then decided to try Bay Ridge Honda and to our pleasant surprise we had a wonderful experience. Our sales rep and finance rep were both incredibly friendly, thorough, and seemed genuinely interested in getting us the best deal possible. We had a very comfortable and rewarding experience and would absolutely buy from them again.

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fgenova

Apr 23, 2012

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This was my first experience leasing a car. The entire staff at Bay Ridge Honda was weloming and curteous. Mark Anthony was personable, knowlegeable and made me feel very comfortable and at ease. The day I arrived to pick up my Accord, I decided to have it alarmed. The work was done by Honda's mechanics within two hours. In general, the entire pocess was practically a sress-free experience.

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bklyngirlnyc

Apr 22, 2012

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After my fiancee and I bought our cars i referred two of my girlfriends to Bayridge Honda. One of my girlfriends actually purchased her vehicle from bayridge honda the following day and she was pleased. Al Hartley was excellent and didn't pressure me into buying my car. I would recommend Al Hartley to anyone and the staff at bayridge honda was great.

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kitkadoo

Apr 22, 2012

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It was great to come in and be treated so hospitably! I'm so happy to have a brand new car for such a great deal. Eduard was very nice and straight forward. I loved the environment! Thank you so much!!

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June121994

Apr 21, 2012

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The customer service and overall experience was excellent. The people were very friendly and helpful. The car was ready on time and all the features fully explained.

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krissyk21

Apr 21, 2012

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I leased my first new car from Bay Ridge Honda in 2003 with Gregory. Had a great experience with them back then. Then I bought used cars for awhile. I decided to return to leasing and had a terrible experience at SI Honda. I came to see Gregory again and got exactly what I wanted (actually a slightly better model) for a better price and a fair offer on my trade-in. He is very personable, honest and didn't waste my time. I'm so excited to get my 2012 Honda Accord. KristineStaten Island

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Jack5speed

Apr 21, 2012

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Igor is a wonderful and hard working salesman. My wife and I came to him and he provided us with top notch service. We drive 5-speed cars and there were none available at the time. He worked very hard and got us the 5-speed car in our first choice color - white. He had to go all the way upstate to get us the car. The person responsible for swaps was on maternity leave and did not answer the phone, and Igor tried calling the sales manager, and the deal went through. I have to mention that my family has leased five cars through him. He explained the features of the car and all the details to us. He gives you the best deal and the best service when you are ready for a new car. The car came to us detailed and with a full tank of gas. I recommend Igor to anyone who wants a wonderful car at the best possible price. You won't go wrong with him.

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SBGross

Apr 20, 2012

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We have been leasing cars from Bay Ridge Honda for the last 17 years and have always been delighted.Our salesman Igor Schiff and the manager George Gambino are like family and treat us as family. I give them the highest accolades possible. We are always so pleased ,that we have sent friends and relatives alike to follow in our footsteps. Our gratitude and our allegiance are always with these wonderful gentlemen. God Bless you and Thank you. Fondly, Sandie and Brian Gross

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nickall1

Apr 19, 2012

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first when entering the dealership i was greeted right away. and was taken to a salesman who promptly asked the right questions. such as what are you looking for tonight ? i asked for a test drive of the civic and accord coupes and i was able to.this dealership and the salesman was courtesy and well mannered and well dressed.thank you bay ridge honda i love my civic coupe ex.

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Vicente

Apr 18, 2012

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I had a great experience at this dealer. The staff was very helpful and friendly, the salesman I dealt with "Mr. Vallero" answered all my questions with great expertise and made my experience stress free!I would definitely recommend this dealership to everyone I know!

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LGCampbell

Apr 17, 2012

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Bayridge Honda is the best dealership I have ever worked with. I haven't always had the best experiences with purchasing used cars before from dealerships so I visited Bayridge Honda with some hesitation. My husband and I were looking for a used CRV and were introduced to Jaime Fernandez who is just wonderful! He took the time to explain the car to us and go over what costs would look like. He is honest and very trustworthy and I wholeheartedly recommend working with him. What a great experience! Thanks, Jaime!

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bob talisse

Apr 17, 2012

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total professional. my wife and i were totally satisfied KARIM is a credit to HONDA. We left feeling fully satisfied. we were treated exceptionally well

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DBLDEE9969

Apr 17, 2012

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Our experience with Gregory was excellent from beginning to end. We received a great value for our trade-in and a super deal on our 2012 Honda CRV.

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Fpicardi

Apr 16, 2012

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Greg Keeler is a true professional and I highly recommend him for you next vehicle. He is extremely knowledgable and very happy doing business with him.Frank All City Transport

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UsedCRV

Apr 16, 2012

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We visited several different dealerships and Karim was by far the most helpful, professional person that we dealt with. He was patient and very knowledgeable. He didn't play any games, and when it came time to negotiate price it was all very straight-forward and clear. We were very happy to do business with him, and we felt that we got a very fair deal. I would glady recommend Karim to anyone looking for a new or used car.

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KristieCwing

Apr 16, 2012

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My husband thought I was crazy to go out of my way from Long Island to Brooklyn when there are plenty of dealers near home. I arrived home with the White Accord EXL 2012 on Saturday- my husband could not believe the deal Gregory got me.My husband tried to show me I could get this deal near home and He was wrong, they could not offer the deal. I didn't just get a deal I received Excellent Customer Service! He went way out of his way to get exactly what I wanted he took care of EVERYTHING and explained in detail all great exciting features , including the Bluetooth Handsfree. He took his time with me, he was always professional, with an exuding positive attitude that rubbed off on me. I wish him much success! Thank you Gregory!Don't be surprised if my Husband stops by Bay Ridge Honda for another car.

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aoiruyfbs

Apr 15, 2012

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My third accord from this dealership, as a matter of fact, it's my third accord period. Bay ridge is the only dealership I've been to because they treat me well, always make sure I get a good deal and the support they offer throughout the buying process continues well after I drive off the lot. Had a flat the very next day, so I called Igor and it was repaired a few hours later. Now that is good service. This is my first review of Igor and it surely won't be the last. Let me start of by saying I saved a lot of money with the price and the payment plan he offered, I'll be honest after a good price there's not much that can sour me on an auto purchase. But they know the game and they don't waste time playing it. They're seeking your satisfaction first, then your money. We're all aware of the stereotypical salesman but I can assure you that they don't work here. It felt like he was in my corner, I spoke candidly about my financial situation and all of my requests and in return he did the same about my options. I also had everything taken care of extremely fast, a hassle free buying experience is certainly something to treasure, especially when you can expect it each and every time you visit. Mind you, I'm speaking about more than one salesman, if you're interested in a used car, see Jeff Goldberg, new ones are Igor's territory. Anyone can do something well once, doing it every single time is a truly an accomplishment. Thank you Igor and thank you Bay Ridge Honda.

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ajlennon

Apr 13, 2012

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Sean was very professional and explained everything about the Honda CRV in detail, he also followed up by phone after he faxed information to Insurance Co. He was very patient and kind.

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Dewwilkins

Apr 13, 2012

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Andy Feldman Great customer service. I purchased my new car today he was excellent thumbs up 100 % he explained every aspect of the car he even setup my Bluetooth on my phone to car.

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Spunky8287

Apr 13, 2012

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Eddie was so helpful, friendly, insightful, and honest!!!! I greatly appreciated the time he spent with me and my family explaining all my options and he made my car buying experience wonderful!!!!!

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t3mujln

Apr 13, 2012

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Never thought that purchasing a car for the first time is this easy. Thanks for Bay Ridge Honda for the smooth experience. Looking forward to do business again with these guys. Great job.

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matt b.

Apr 12, 2012

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Jeff was very friendly and showed us a lot of vehicles, explaining in great detail the features and differences in them. He answered all our questions honestly and with his help were able to find the right vehicle for our budget, better than I expected. Not once did I feel pressured or rushed, and he explaned how the entire process was going to go so everything went as planned. I would reccomend Jeff and the dealership to anyone considering a pre-owned Honda.

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augustinus

Apr 11, 2012

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My wife and i walk into Bay Ridge Honda ;we had an appointment to 'look at' a few cars with Elizabeth. We bought a Civic 2012 EX;The process was smooth , professional and quick and we got a great deal! on the Civic and we LOVED it!( our 4th Honda;1st 'New' Honda). We drove away with the new car the next day with our little daughter.Elizabeth Polanco was super professional, courteous ,friendly , helpful and respectful, and she doesn't skip explaining/showing us the little details. She really tries to satisfy all our request ,answer all our questions graciously.We will see her again for our 'next' Honda and will definitely will recommend her to all our friends and families.Dealing with Elizabeth was a true pleasure.Thank you Bay Ridge Honda for having Elizabeth on your staff.Lindsay, Nikko and augie.

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emazz04

Apr 11, 2012

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Ismail is wonderful to work with. I have leased two Hondas with him and he has always been courteous, prompt and professional. Many thanks for all his help!

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cafepat

Apr 10, 2012

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Mark was very knowledgeable about the various leasing options and was able to work with me to beat offers from two nearby Honda dealers- South Shore and Hillside. Once we reached a deal, he worked quickly so we were in our car by the end of the day

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scrod

Apr 10, 2012

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Mark Anthony is very caring,kind and thorough. He walked us through every step of the way no matter how long it took. As difficult as the task was Mark never gave up on us. From our hearts we just want to sincerely say thank you and God Bless You. Connie & Alan Aagotnes

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law961

Apr 10, 2012

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Karim was very friendly and did everything in his power to accomadate my needs. He was very descriptive and knowledgable about the cars. My experience with Honda was a great one and my next lease will surely be with them.

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navajocode

Apr 9, 2012

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i had a good experiance with eddie at thgid dealership he was definately a true proffesional salesperson with knowledge of the product and helpful information on buying my honda accord thanx i nwould definately recommend this dealership to anyone who is interested in buying or leasing a new vehicle thanks for the good experiance!

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swender

Apr 9, 2012

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Worked with Mike on a Civic lease. He was informative, patient and helpful. Ended up getting a deal I was comfortable with and a car to enjoy! Would recommend Bay Ridge to any of my friends.

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ajg1950

Apr 8, 2012

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Andy was not pushy to make a sale. He did not pressure us and gave my wife and me our space to discuss our options. He showed us cars and stepped back. He was very knowledgeable, answered all our questions and willing to deal with us on our terms. We purchased a 2009 CRV. We are very happy with the car and how Andy helped us. We would definitely recommend Bay Ridge Honda and Andy to our friends.

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dorothywagner

Apr 5, 2012

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This is the 4th car I've bought from Gregory Keeler at Bay Ridge Honda. These experiences could not have been easier or more enjoyable. Gregory is knowledgable, hard-working and goes out of his way to help me get exactly the car I'm looking for. He takes time to explain the vehicle in all its details, from the electronics to safety features. Five stars to Gregory Keeler and Bay Ridge Honda all around.

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larryg97

Apr 5, 2012

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Andy provided honest, quick and responsive service to our satisfaction. I did not feel pressured or cheated in any way. I would recommend Andy to my friends.

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miguel3104

Apr 5, 2012

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Jeff was a Very Warm and Friendly, Knowlegable and Helpful Sales person. I capitilized these words because they come from the bottom of my heart! Jeff worked with our budget answered all of our questions. He was very patient and adressed all our concerns. One thing I like about Jeff is that he was honest and always and I mean Always kept his word. Please shop with confidence at Bayridge Honda! Best in the Bussiness!

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lurugirl

Apr 4, 2012

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Frank is fantastic! He really knows what he is doing. He is friendly and gives good old fashion customer service. When I leased my new 2012 Honda Odyssey EX-L he explained all the equipment, safety issues and even helped me set up my bluetooth. This is my 2nd time working with Frank Baldassare and I will continue to see him every time I need a new Honda vehicle. Joseph Calixtus was also very helpful with the financial aspects. He was knowledgeable, professional and very nice. He made me feel quite comfortable discussing my finances without any judgment. As for Bay Ridge Honda as a whole I highly recommend the sales and service staff. The late hours are also a positive. I love my Bay Ridge Honda!

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ysy3749

Apr 4, 2012

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My experience working with Raymond on my lease was enjoyable and satisfying. He is knowledgeable and thorough with the lease process. He also answered all my questions without any problems. Having prior lease experience and knowing what I wanted with this one Raymond did not pressure me at all and that was the best part for me. I actually forgot to contact my insurance company and he called to remind me. Overall a great experience.

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lbergamini

Apr 2, 2012

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I hate shopping for new cars, it is a very intimidating experience. Jaime Fernandez came right over to me to see if I needed help. Told him I was just looking and he said it was OK he would answer any questions I had. He showed me the models/colors, answered all my questions, found out all the information about the AAA Buyer Program for me, was very knowledgeable, polite, respectful, friendly and helpful. The best part was that at no point did he pressure me or try to push something that I wasn't interested in. He just made me aware of all my options and left it up to me to decide. Each time I entered the showroom the receptionists greeted me with a smile and "How can I help you?" I must say it was one of the most pleasant car buying experiences I ever had and this is my 4th car.

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leehelton1013

Apr 2, 2012

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another great experience from bay ridge honda. elizabeth was awesome, she really took care of my vehicle needs. thank you again, cannot say enough nice things about my overall experience with bay ridge honda......

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anthonyc015

Apr 2, 2012

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We highly recommend Bay Ridge Honda. There was no pressure, just pure honestly. They made our transaction go very smooth. From our sales consultant to our finance manager,everyone was very professional and courteous. We will not buy a car from any other dealer. Thank you Bay Ridge Honda

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dtm424

Apr 2, 2012

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My experience with Bay Ridge Honda was superb! We went in looking for the 2012 Accord and Mark Anthony made the process as simply as possible. He helped us save money, helped us make the right decisions with leasing the car, and most important made it a painless process. We would definitely do business again and would recommend anyone to purchase a car here and look for Mark Anthony.

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AFG

Mar 31, 2012

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Dealership has a no pressure approach to sales. Jeff Goldberg was patient and willing to entertain questions. Good selection of Honda certified used cars. Quick turn-around time. While mechanically excellent, delivered vehicle was not "new car clean" on the inside and not all body imperfections pointed at at time of sale had been remediated at time of delivery. It was not dirty but could have used a commercial car wash.Being a return customer, finance manager offered additional discounts at the time of purchase.

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gpyorke

Mar 31, 2012

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George and Robert were wonderful to work with. They made leasing a car easy and anxiety free. I have never received such professional and friendly service from a car dealership.

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Elizabeth imperato

Mar 30, 2012

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After several visits to honda in the hopes of an early trade in on my lease, i have to say i was a bit reluctant when i recieved a call back from Andy Feldman. Andy was very prompt and courteous. My first question to him was is this going to happen or am I going to be disappointed again? He assured me that the deal would be sealed. Well he kept his word. He was very patient in helping to decide which car to go with as well as selecting colors for interio and exterior. He was very informative about the differences in the car I had and the new model I selected. I didn't feel pressured at all. He made me feel very comfortable.When I returned to actually sign agreements and pick up the car Andy went out of his way to make sure the transaction went as smoothly and expeditiously as possible, He went over all the manuals and pointing out how to use some of the newer features of this newer model e.g blue tooth and siirs radio. I was Impressed by this because in prior sales, tsaleswoman usually said,"the manuals are in the glove compartment" so yes, I feel he went that little extra and it was appreciated. I believe Andy is an asset to the Honda family and acalled and honest gentleman. I also met with Dwayne Markland who was also a pleasure to talk to. He also was very prompt and courteous. He didn't waste time explained everything I was signing and made me feel comfortable. Also another asset to the Honda family.

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Silvia78

Mar 29, 2012

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The customer Service i received at Bay Ridge Honda was absolutely great!!! Everything was quickly done. Got the car I wanted at a comfortable price. Thanks Gregory!!! :o)

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ShaunLS

Mar 28, 2012

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I had purchased a vehicle here 3 years ago and was satisfied with the price and most of the sales service at Bay Ridge Honda. My sales consultant back then was arrogant and pushy and almost caused me to purchase elsewhere. The sales management helped me through the process then, and when I went back this time, the salesman no longer worked there (surprise,surprise!). Instead, I dealt with Al Hartley. Al was a gentleman in every sense of the word. He was extremely helpful and understanding, while at the same time, not being pushy in the least bit. He addressed every issue I had with the certified pre-owned Pilot I was looking at, and in the end, it looked like a brand new vehicle when I left the dealership. Al understood the market for the vehicle in the immediate area and did everything he could to make sure that his price was very competitive. I live on the south shore of Staten Island and did nothing but waste my time when I visited Staten Island Honda. If you're in the market for a pre-owned Honda vehicle, go see Al Hartley in Bay Ridge. You won't regret it! Al, thanks for your help and I enjoyed talking hockey with you!C.J. (finance manager) was also a pleasure to deal with when signing the final paperwork. He mentioned the financing options and the extended warranty options, but always took "no" for an answer the first time. Not pushy in the least.

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SourDeal

Mar 28, 2012

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I purchased two cars (Honda Pilot, and Honda CR-V) both 2012 model, full option navigation included in both cars. The problem was in the installation of lo-jack that we did not want. Another problem was that the Pilot did not have the navigation system installed. Another problem they hit me with %3.59 interest rate on the CR-v and %1.9 on the Pilot. When I reviewed the contract agreement that night on 12/22/2011, I found few mistakes, and they fixed them. Then the next day it hit me, that they over charged me with everything. I went back the next day to complain, and after a long argument they removed the extended warranty, and refused to remove the lo-jack. I didn't accept the deal, but I had no choice then, I filed a complaint to the Attorney General's Office, BBB and Consumer Affairs. I refused to make payments until my issues are resolved. Robert Scarpaci and Dwayne Markland work on the scam together, they give you a wonderful verbal prices, then when you want to seal the deal, they start coming up with excuses about your credit score from over 20 years ago to jack-up the interest rate. Force extended warranties, and lo-jacks. At the end you end up signing a contract agreement for way much more than you bargained for.Its the worst dealership ever,DO NOT MAKE BUSINESS with BAY RIDGE HONDA.

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Aldona45

Mar 28, 2012

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Elizabeth rocks! From the first time I met her back in 1997/8 until now she is the ultimate professional in every aspect of her job. I will and would recommend her at any time. I have just completed my 3rd lease with Bay Ridge Honda. They are the best in all departments! Their service department is top notch also. I have never, ever had a problem that I was not made aware of immediately and the one to one service is incredible. Believe me you won't go wrong in coming here.

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barmaley75

Mar 28, 2012

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Had yesterday bought our 4th Honda (Honda CRV, EX-L)from this dealership.I cannot commend enough the professionalism of people we had dealt with - Igor, the financial guy CJ, ladies in the reception area. They took all the kinks out of a purchasing experience, which, at least in Brooklyn, can be difficult and even traumatic (as we had discovered a few years back when we decided to buy a Toyota from one of the local dealerships, which turned into a very unpleasant and nasty experience).Igor Schiff was extremely detail oriented and took care of EVERYTHING.At first we wanted to finance our new Honda through MCU, which had offered a very nice rate as we thought.CJ, the financial guy had gotten us an even better rate from a different bank.Igor was extremely knowledgeable about all the different options offered by Honda and is extremely patient.I am not an employee at BayRidge Honda, nor do I have any family members working there.I have no connection to this dealership other than a fact that I bought my car there.Just am extremely satisfied with the service and knowledge of people working there, making a step of buying or selling vehicle a very pleasant and positive experience.As long as Honda makes great vehicles, I will strongly consider Bay Ridge Honda as a place where I'll get my next vehicle purchase.

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Jgurrieri

Mar 28, 2012

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Sean Did an excellent job showing the car and giving me the deal I wanted at the price I wanted, in the time frame I wanted.

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mruotolo

Mar 27, 2012

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My son was looking for a car and after looking at other vehicles, Volkswagen (Jetta) and Nissan (Altima) he decided he wanted to look at a Honda. Our experience at the Staten Island dealership was not a positive one. I found their employees to be uninformative of their product, extremely pushy - to a point where it was annoying, and an arrogant attitude as if they were doing you a favor. However, we were still interested in the Honda Accord Coup so we decided to go to Brooklyn, Bay Ridge Honda. Our sales consultant was Andy Feldman. Andy was not only well informed on the product but as a parent he re-assured me of the safety and reasonable up-keep of the vehicle. He understood our financial obligation limits and definitely came through with what my son could afford. The complete process took only two days and even after the sale was completed he took the time to explain to my son (actually made him sit in the car and showed him) how the features worked in the car (many were new to him). This was surprising. From past experience with purchasing / leasing a car for my daughter once the sale is signed-off, that is the last contact you have with the sales consultant. My son and I are extremely pleased and grateful for Andys patience and assistance in the purchase of our New Honda Accord Coup. By the way, my son loves the car.

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salsera52273

Mar 27, 2012

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Sean was very helpful in my leasing of a new Honda Civic. He made every effort to assist me and handle any request we had. A quick, easy and pleasant experience.

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tom & l

Mar 27, 2012

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Sales rep (Eddie) was very forthcoming and honest. He answered all of our questions and was very knowledgeable about the CR-V. He made my wife and I very comfortable in the discussions about buying the vehicle and we are happy with the results.

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fmarolla

Mar 27, 2012

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Hank & Mohammed answered all my question about leasing. They had me in and out fast and answered all question I had when I picked up my car. They really went out of their way for me.

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Patricia De Luca

Mar 26, 2012

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I am a return customer due to the friendly, courteous and professional service extended by my salesman - Joe Barca. Once again he explained the features of the car to me in detail, went over the financial arrangement and took care of the paperwork for the transferring of my plates, registration and inspection. It was a pleasure doing business with him and I look forward to enjoying my new 2012 Honda Accord.

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civic2012ex

Mar 25, 2012

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This is my 4th Honda from Bay Ridge & the service plus sales has been great. My sales lady Elizabeth has been aces in my book. Knowledgeable, professional & on the money everytime. Thank Big E. I love the Civil.

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iskotnytskyy

Mar 25, 2012

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Very friendly and helpfull stuff.Helped me a lot to give the best price for the interested model.Got 2012 CR-V and just love it.

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Bigcaptain

Mar 21, 2012

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Great Experience, Andy Feldman was very professional from the start the and the service was exceptional. I have already recommended this dealer to co workers and friends and I look foward to doing additional business with them in the future. Thanks for all the help and the smooth transaction .

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BL10314

Mar 21, 2012

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Bay Ridge Honda is by far the most customer friendly, efficient, responsive and affordable Honda dealership in the tri-state area. They have a knowledgeable staff, that are willing to go the extra mile to make sure you are comfortable at all times.I personally leased a 2012 Honda Civic Si and could not be more happy!George Gambino and Elizabeth Polanco both were extremely helpful in making sure I made a responsible and informed decision as well as answering any questions I had (I had many!)Elizabeth never took longer than 24hrs (usually within hours) to return my phone calls and guided me through the entire process from start to finish (my first lease).I would recommend Bay Ridge Honda to all of my family and friends because I know the quality of service is top notch and they make you feel like a part of the Bay Ridge Honda family!Thank you again Bay Ridge Honda!B.L.

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Coleencoates

Mar 20, 2012

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Michael was very friendly and honest when it came to negotiating a deal. He is very efficient at what he does and it was a pleasure working with him.

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elaine612

Mar 20, 2012

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Mr Shiff was very helpful in find the automobile that best suits my needs. He was patient and kind and answered all my questions. This is my second car with both Bay Ridge Honda and Mr Igor Shiff and I am sure This is not my last. Thank You Elaine Cicconi

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Simak

Mar 20, 2012

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Me & my husband went to look , because our lease wasn't expiring till the summer! When we got there Michael Belisario greeted us and asked us if he can help us. We told him that we just came to look at the new 2012 Honda CRV and that we still had few months on the lease. Michael noticed that we took a liking to a car in a showroom after speaking to him and working out some details on the price and our current lease We are so happy to say we have a brand new Honda CRV . Michael was very professional , attentive but not pushy. We had our car the next day exactly at the time he promised us! He made it so easy for us and it was such a pleasurable experience... I would recommend this dealership and Michael to all my family and friends!

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JosieCat926

Mar 19, 2012

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Igor was fantastic. He was extremely knowledable, honest and friendly. He was instrumental in the choice I made as far vehicle and the decision to lease. He is an assest to Bay Ridge Honda. The showroom is beautiful, clean and large which allows for a wonderful stock of cars to veiw which is great. Even the girls at the front desk were very pleasurable to deal with.

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Chafs

Mar 19, 2012

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Robert was very helpful when purchasing our new Honda Pilot. He was very polite and informative and we are loving our new Pilot. He would not let us leave the show room until we were completely satisfied and happy. Dwayne answered all of our questions regarding the financing. We was friendly and made the financing portion of the purchase very easy. Overall I would recommend Bay Ridge Honda to all friends and family looking for a new car.

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nickc32

Mar 18, 2012

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I think Raymond had his best interest in his customers whenever he was helping us. he is a great sales representative and was hones. I read several reviews on him but didn't believe it at first but I saw for myself how it went and he was great!

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dannybotz

Mar 17, 2012

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We've been leasing our Hondas from Greg Keeler at Bay Ridge Honda for many years. Greg is a straight-shooter and gets us the best deals on our cars. He's extremely knowledgeable, personable, and easy to deal with. Just got back from the dealership now with a 2012 Honda Pilot - I thank Greg and the entire staff at Bay Ridge Honda for making the experience of getting a new car smooth, efficient, and satisfying.

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BDiF

Mar 16, 2012

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My wife and I were greated very cordially. Mike was very knowledgable about the vehicle we were interested in and was very patient with us and our two young children. We were not forced into any vehicle nor added features. They let us make all the decisions. The best part of the experience was the price. The number they gave us was the entire price. There was nothing else hidden nor added at any point in the process. Dwayne was a pleasure to work with as well.

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jmitku

Mar 16, 2012

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Andy is the best salesman in the long run, I was convinced by his integrity professionalism and friendly attitude on approaching me as a buyer.I do recommend him highly to my family & friends.

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Lori Lynch

Mar 16, 2012

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From the moment i was in contact with Gregory Keeler, he has been nothing but a pleasure to deal with. He was very knowledgeable and informative. My husband and I at no point felt he was to persistent and we did not feel pressured, as we have felt in the past with other dealers. We told him our wants and our needs and with that, he helped us decide on the CRV. Greg was very accommodating I will definitely be recommending Bay Ridge Honda and Gregory Keeler as the sales person you want to deal with. Thanks Bay Ridge Honda

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ranfan

Mar 16, 2012

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Everyone was very friendly, courteous, professional and helpful. This was the third time dealing with Elizabeth and purchasing/leasing a new car. Also with George Gambino. So going back three times should speak for itself. They were a pleasure to deal with and really work with you.

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lazypiper

Mar 15, 2012

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excellent service. mr. baldassare kept me updated on to the progress of my vehicle and he got my vehicle ahead of time. absolutely recommend this dealership to anyone looking to buy a honda or any pre-owned vehicle. second vehicle purchased in three years.

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Ashley 22

Mar 15, 2012

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Michael was so helpful when I returned my lease and wanted to get a new car. He called me back immediately, answered all my questions efficiently and had my car for me the next day. This was truly the easiest experience I had leasing a car and would recommend Michael to anyone interested in buying a Honda. Such a pleasant experience!!!!

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Deanna Handler

Mar 15, 2012

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My experience at Bay Ridge Honda was very positive. Everyone was very friendly but also very professional. The Sales Consultant, Andy, was very helpful and made me feel comfortable. He explained everything about the car and gave special attention to the changes that were made from the Civic I had to the new Civic.

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dirkd100

Mar 13, 2012

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My wife and I went to Bay Ridge Honda with intent on buying a used CR-V. Honestly, I was expecting this sales procedure to take some years off my life, but we were fortunate to be teamed up with Eddie who was straight-forward, upfront, and knowledgeable about the product line. He kept the pace moving along without us feeling rushed, answered all our questions in detail, and didn't use any pressure tactics to get us to buy. In the end, we were happy with the car and price we paid for it. I would recommend this dealership based on my initial positive experience.

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ferdjuv

Mar 13, 2012

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It was a good experience buying our new Pilot at Honda Bayridge ...thanks to Mark Anthony. He's very helpful all throughout the process . Mark explained everything thoroughly , answers our questions patiently and never pressure or trick us to get unnecessary things . He's really concerned with the best interest of his clients. On the day we get the car, Mark demonstrated some features that we're not familiar with and called us the following day to make sure everything is OK. His good personality and professionalism impressed both of us . Mark is truly an asset to Honda Bayridge and we'll definitely recommend him to our friends and relatives planning to buy honda cars.

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niniko

Mar 13, 2012

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The reason why i gave Karim Mohanned this rating is because he was super helpful, made everything easy, explained everything, very responsible, and professional. He helped pick out the perfect car. amazing dealer !!!

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jandad234

Mar 12, 2012

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I love this dealership and all the personnel in it specially the salesman Ismail Chowdhury he had been my salesman and friend for the longest and all of them haven't disappointed me to date.

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plmbrscrac1

Mar 11, 2012

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This is my 2nd lease from here.. Will get my 3rd car from bay ridge honda when its time.. Wich will be in 3 years

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Marchiano626

Mar 10, 2012

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This is my third time dealing with dealership. They are all so friendly, courteous, and knowledgeable. They really work with you to help you get what you want at the price you want. They are quick and EFFICIENT, and there is no pressure. You walk out knowing you've made the right decision and everything has been taken care of from A to Z. I have also noticed that they make every customer feel important, no matter what car they may be considering or even returning.Furthermore, the service department is very accommodating, with convenient hours, friendly staff, and reasonable rates. An overall enjoyable experience, the way buying a car should be.

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jspar27

Mar 9, 2012

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i trading in 2 leased cars for 2 2012 cars. greg keeler was my salesperson and once again he was great. these are the 4th and 5th cars ive leased through greg since 2006. it has been a pleasure to work with him

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kdindayal

Mar 9, 2012

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Joe Barca was friendly and great to work with. He was helpful, attentive and took the time to explain everything to me during the sale and eventual purchase of my vehicle.

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mannykwok

Mar 9, 2012

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Highly recommend with the Sales Consultant - Joe Barca. Im very pleased with his efficiency, honesty, and pleasant services. He is one of the best auto sales person that I ever had since this is my 3rd car. Thanks Joe!!!

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vagrusa

Mar 9, 2012

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This has to be the least painful experience I ever had with a dealership. They offered the best price, no haggles and kept kept to their word. michael was fantastic.

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2012crv26

Mar 9, 2012

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I walked in on a Monday night and did a test drive with Windy immediately. We talked numbers on the car and he did his best to help reach an agreeable price. He was friendly and very helpful

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dfatto

Mar 9, 2012

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I highly recommend this dealership and especially my car dealer salesperson Igor Siff and his manager George Gambino. My neighbor have been leasing cars from them for the past many years and referred me to them and this is my 5Th car to lease through them. They have always gone above and beyond what I would expect of a car dealer. I am not an easy customer & I hated arguing with other car salesman in years past. They have always satisfied my wants and needs. They know how to deliver a car when its for picked up. If you are in the market for a car, you need to contact Igor directly at 718-836-4600 ext. 1103.

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jackanthony

Mar 9, 2012

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This was my second experience leasing a car at Bay Ridge with Mohammed. He is courteous, friendly and helpful. He was informative and attentive throughout the entire process and made my experience hassle free.

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Pilotforher12

Mar 8, 2012

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Customer sevice was wired tight.quality of work,attention to detail.friendliness was as going to see my family.overall experience was squared away you guys great job thanks for everything .i called Robert and we made a deal over the phone and text.how fast was that.he got my car my car in 3 days.the other dealer told me 3 weeks.nothing else I can say you have great team. Pro,s airborne all the way chris

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aboytocute

Mar 7, 2012

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staff was very nice. the staff took the time to give me personal attention. Robert was great to work with and Dwayne took the time to break all finances down and answer all my questions without me feeling rushed.

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ASMALLOCONNOR

Mar 7, 2012

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EXPERIENCE WITH BAYRIDGE HONDA THROUGH SALES REP RAYMOND WAS PLEASANT.REP WAS KNOWLEDGE ABOUT HIS PRODUCT GAVE THE FACTS AND HE CAME ACROSS AS GENUINE. REALLY WANTED ME TO BE COMFORTABLE WITH MY LEASE.THAT IS IMPORTANT FOR CUSTOMER LOYALTY.YOU WANT TO BE ABLE TO TRUST THE PERSON YOU ARE DOING BUSINESS WITH.GREAT JOB RAYMOND.KEEP UP THE GOOD WORK!

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babasantiago

Mar 7, 2012

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Elizabeth Palanco is the best dealer I have ever dealt with. I am so lucky that the first time I walked into Honda, she was the dealer I worked with. She is the reason that I was able to trade in my 3 year old Honda Pilot for a bran new one.. She is beyond friendly, honest, very helpful and most important, personable. She worked above and beyond to get us into a new car that was the one that we wanted. I am very happy and Lucky that it was her that attended me and my wife she is very honest and helpful . I'm Glad it was her at Bay Ridge Honda !!! I will be recommending all my friends to her ...

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d.hammond

Mar 7, 2012

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Karim was very good--honest, efficient, patient, willing to listen, and clearly knows his products and his trade. A good guy. I'd certainly be willing to work with him again.

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fujasume

Mar 7, 2012

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Excellent work, very professional,My Third Honda with them.would recommend them highly.They took the time to answer all our concernes.Thank again for everything.

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bg18843

Mar 6, 2012

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Mark has been a pleasure to work with from the start. My wife and I was just entering the new car showroom for looking sake. We were acutally in the market for a used Honda. Mark was standing at the greeter area and he introduced himself. We were looking to buy the used car in cash but after consulting with Mark and learning about the .9% financing we decided to buy a new Odyssey. Mark made the buying experience very pleasant and made sure all quotes have nothing hidden. He was very attentive in making sure all our concerns are addressed. We got the car the next day. He even paid attention to an atypical license plate request and that made our experience over the top. We would definitely refer our friends to him.

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rpollastro

Mar 6, 2012

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Very good deals here. Igor is honest and knowledgeable. This is my fourth car I have leased/purchased with Igor and Bay Ridge Honda, and I live in Staten island.

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linda86

Mar 4, 2012

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I have been looking to lease a new car for a long time. Gregory Keeler made me feel very comfortable, confident, and secure about making my first lease purchase with Bay Ridge Honda. I am now driving my first brand new 2012 Honda Accord I love the drive and completely satisfied with my purchase! Thank you Gregory Keeler!!! and Bay Ridge Honda!!!!

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harryn

Mar 4, 2012

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We had a very helpful and knowledgeable sales person. Eddie did everything he could to get us what we wanted and once we found common ground, Eddie went above and beyond the call to ensure insurance, registration, and all other details were handled smoothly. He also made sure our time with the Finance Department was expedited.My wife and I had a wonderful experience at Bay Ridge Honda and we'd strongly recommend the dealership and specifically Eddie.

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tsanilevich

Mar 4, 2012

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I've never had Honda before..., came to 'Bay Ridge Honda' just looking, and because my friends recommended me (from New Jersey). I met Frank and Gene 30 min. before store was closed...,Frank is professional, knowledgeable salesman. Clear explanation , no pressure makes my life easy.On the next day I pick up my car which I like a lot.. Thank you, Frank!Tamara Sanilevich.

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SYZhang

Mar 3, 2012

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If you dont like wasting your time, saving money and dealing with people that understand you, pick Mark Anthony Esmade as a dealer. He was great in helping me pick out my Civic. I knew basically what i wannted, but he really helped me weigh which options were worth it for me. He treated me as if I was a member of his own family. He is very patience, explain my questions in details. For some reason, I have to picked up my car on Sunday, and he suppose off on Sunday, but for my convenience he came and helped me out. A week after I got my car, he called me and asked me is everything okay. Mark cares about his customers, when everybody tells you there is no way, guess what! he will find a way! Choose Mark Anthony Esmade as a dealer you won't regret.

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Kellymarja

Mar 3, 2012

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The entire staff at Bay Ridge Honda was extreamly professional and helpful. Frank in particular did everything to make our visits and eventual purchase as pleasent as possible.

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debdelgo

Mar 3, 2012

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Frank was very helpful and honest right from the start. Very nice guy, easy to get along with, excellent salesman. Tried very hard to meet my needs and was successful. I would definitely recommend Frank and Bay Ridge Honda to my family and friends. When I am ready to purchase another Honda, I will definitely go back to Bay Ridge Honda.

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dnashtat

Mar 1, 2012

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Igor Shiff got me a terrific price on a fully loaded Accord with no games and no time wasted with A full tank of gas. He is the best.

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lucyethel

Mar 1, 2012

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Frank is what every car salesman should strive to be: knowledgeable, professional, straight-forward and concerned about his customers. He does not pressure you in any way and answers all questions thoroughly and clearly. Frank provided frequent updates on the status of our order and expedited the details of the car buying process. He made the purchase of a new car a pleasureable and exciting experience. Duane, the gentleman who explained the lo-jack process, was also a friendly, professional assest to the Bay Ridge dealership. We have purchased several cars from this dealership and have never been disappointed in Frank, our salesperson. Furthermore, we have found the personnel in the repair shop pleasant and timely in tuning up our vehicles. We would recommend this dealership, and in particular, Frank Baldasarre to anyone who wants professional service and no run around.

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mciarame

Mar 1, 2012

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My visit to Honda was very pleasant. I was able to make a decision about my purchase in no time at all bcause Mr. Park assisted me greatly.

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MicheleIsaacson

Mar 1, 2012

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Mohammed was a super warm and pleasant salesman to work with. He was knowledgable and trustworthy. He knew his product and handled us in a very professional manner. We would use him again and again.

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redcrv

Mar 1, 2012

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Karim Mohammed; the salesperson I dealed with was very helpful. I liked his way, he was friendly,cooperative, knowelagable and funny too. He offered me the monthly payments I was looking for without alot of negoitiations and with very limited hassleas comparing to what I have experienced perviously with other car salespersons. Also his boss was patient in handleing my specific issues. When the time comes to replace my current Car I will continue to come to Bay Ridge Honda. I would never purchase a car from anyone else!

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OTKTIC1985

Feb 29, 2012

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Everyone that I encountered at Bay Ridge Honda was incredibly personable. Karim was my salesperson, and I dealt with his boss Hank as well, and both men were incredibly approachable, friendly, and professional. They never made me feel pressured to make a decision, and I truly felt like they were working hard to make me the best deal they could on my new Civic. I felt that they were being very honest with me throughout the entire process, and patiently helped me understand everything about my lease as a first time lessee. I felt incredibly comfortable there. I visited several dealers the weekend before, and the experience at Bay Ridge Honda far exceeded my expectations based on my experiences elsewhere. My father met me at the dealership to help me with the process, and he has leased and owned many, many cars in his lifetime and said this was by far the most positive experience he has had at a dealership as well. I'm happy to have leased my new car from them, and will certainly reccomend the dealership and Karim to any of my friends or family in need of a car!Thank you Bay Ridge Honda, especially Karim Mohammed and Hank Bernsten for a very pleasant experience! I love my new Civic!

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wgeiss

Feb 29, 2012

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I have been without a vehicle since moving to Brooklyn in September of 2000. Since moving to Bay Ridge I was recently advised I had a spot in the garage available to me. I was in a bit of a hurry to find a vehicle I could afford along with affording the insurance payments I knew would be considerable due to not having insurance in my name in so many years. My first trip on Thursday, 23/Feb to the Ford dealership did me not a bit of good as they could not assist me in finding a vehicle for payments of 200 or less per month. Searching my crackberry for the Honda dealership I knew was in the area I found the location of Bay Ridge Honda and headed on over.Michael was the first salesman to approach me as I wandered in feeling pretty dejected to the side doorway. I explained my situation and although a tough one, Michael had me take a seat at his desk to see what my options would be. Mr. Belisario was very informative and in no one a pushy hard salesman (the ones I hate). He came up with the lease option on the Honda accord and after some discussions with the finance dept. was able to offer me a lease on the Honda Accord for 199 a month. Perfect. Now the insurance!I told Michael my concerns and quotes from Progressive I had gotten and he looked about as horrified as I was. He through experience with family members knew just what to do. He contacted Geico and had me have a seat right at his desk to discuss the options. Before handing the phone he very nicely asked that the agent at Geico give me a pretty aggressive rate. Voila! The quote I received was HALF what Progressive wanted and suddenly a brand new care was absolutely doable!My experience with working with Michael as well as with the Bay Ridge Honda finance staff could not have been better! They converted my dejected stressful mood within an hour to joyful! My special thanks once again to Michael Belisario. He did not have to go so far out of his way for me at all and did even down to the pickup and showing me where everything was in the vehicle to take her home to her new parking spot in the garage! Michael is a real asset to the Bay Ridge Honda dealership as well as to Honda America itself. I will be sending further customers directly to see Michael and I will definitely be a returning customer for years to come!Wendy G.

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Stanza29

Feb 28, 2012

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I just leased a 2012 Honda pilot and after leasing for 15 years this was my best experience.robert carpaci was very calm and easygoing which made my experience stress free.he totally knows what he is doing.when it came time for the final paperwork it was so easy and stress free.no games or price changing. I was done and driving my new car in less than 1 hour.I will always go to this dealership,best I have been to in all my years of leasing

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Sweetdread1

Feb 28, 2012

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I was very pleased with the service I received at Bay Ridge Honda. Both Sean & Craig were very knowledgeable and eager to help. They both were able to address all of my questions and concerns. I have been to other Honda Dealers before but none of their employees could match the professionalism of Sean and Craig.

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nj0206

Feb 28, 2012

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Elizabeth is by far the best dealer I have ever dealt with. I am so lucky that the first time I walked into Honda, she was the dealer I worked with. She is the reason that I have leased 3 vehicles with Honda so far. She is beyond friendly, honest, very helpful and most important, personable. She worked above and beyond hard to get us into a car that was both suitable for us and most important affordable for our family. I am already looking forward to leasing my fourth Honda with her!

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LoriOrso

Feb 27, 2012

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The delership and the people that Ihave mentioned below were very helpful in getting me that right price and making me feel like I mattered to them.

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msim28

Feb 27, 2012

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This is the second Honda I have purchased from Robert at Bay Ridge Honda in 8 months. The reason I came back for my second was due to my first experience with him. He was professional, courteous and made the whole experience as painless as possible. I got the cars I wanted at the price I wanted. I was very comfortable dealing with him. When it came time for me to pick up the car(s), I think Robert was more excited than I was (and I was pretty excited too). My overall experience with Bay Ridge Honda, from the receptionists at the front door, to the other salesman I met, along with the people in the Service Department (for my first car)has been exceptional, absolutely no complaints.

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Pattypitch

Feb 27, 2012

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i have been leasing cars for some time now and this is the second time around with bay ridge Honda with the same sales person. He has been nothing but helpful and curtious, I would recommend and have this dealership to anyone.

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maceone

Feb 25, 2012

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Absolutly The Best! My wife and i dealt with a dealer named Joe.Barca.The man was unbelievably great and honest in every way.He was a pleasure to deal with.He made everything simple and to the point.He gave us a tutorial on how evertyhing worked step by step..I also spoke to a gentelman named Hank who was the sales manager that was also great..By far the best dealership experience we ever had..This was my 4th Honda i have leased through the years and was by far the best experience we had..Price,Rock bottom below what we have previosly paid throughout the years..The worst i can say is Paragon Honda..They try to pawn cars on you that you dont want and even try to sell you insurance! Anyways Joe Barca and Hank are the dealers you wanna talk to at the best dealership in the Tri State Area! Bay Ridge Honda.. Its is worth the trip!

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Arielle Siegel

Feb 25, 2012

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Jeff Goldberg has outstanding customer service. He shows true salesmanship. After visting other dealerships, I was finally satisified with the service that Jeff provided. Jeff was truly outstanding in helping my decision, I would highly recommend him to anyone needing to purchase a car.

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ny110699

Feb 24, 2012

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We needed to trade in our 4Runner for a smaller Crv to conserve gas. Came into the dealership during MLK week to gather info on the vehicle. Was greeted by Windy. Told him we wouldn't be ready to buy until Presidents Week. He gave us a brochure and his business card. Asked if I had any questions for him about the vehicle. I didn't feel any sales pressure and he wasn't hovering over my shoulder (which was a plus because I usually like to be left alone to think). After we left, we went to look at the Rav4 in the other dealership and was immediately followed be a sales person. Told him the same thing, but the mood was very different. He asked for my drivers lic., then asked if I want to leave a deposit, because there was a three week wait. Pressure, pressure, pressure. Proceed to see the vehicle and found it to be smaller than the Crv. Anyway, Presidents day came and it was time so we decided on this dealership because of the first initial visit, I felt very comfortable dealing with Windy and he didn't try to persuade me to buy anything right away. We got a great deal on a new Crv and he did me a great favor by asking the manager to give me a discount on the lojack system which I wanted. This sales person is exceptionally professional and hard working. I recommend him to anyone that wants a Honda in the future. Thanks Windy.

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sandy4hope

Feb 24, 2012

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After going to many Honda dealerships I Must say the customer service at Bayridge Honda was absolutely fantastic! The environment was warm and friendly unlike other dealerships. Jeff was patient, extended his time to us & even came in on his day off to finish the sale. He was very accomodating.

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agastman

Feb 23, 2012

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Rob was a great salesperson! He gave my wife and I the best price on a 2012 Honda Pilot EX-L in NYC! Everything promised was received, he was an honest and trustworhty salesman. When we came to pick up the car, everyone in the dealership was so friendly and made the experience that much better. The final finance step with Dwayne was also great compared to previous experiences. He explained the contracts and did not push us to buy additonal unnecessary programs like in other dealerships! Our family would definitely return to Bay Ridge Honda for our next car if the price remains right!

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chris madden

Feb 23, 2012

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I was pleasantly suprised to see Ismail at Honda. I purchased a car from him a year and a half ago. He was very professional then and was the same three days ago. I came in looking at cars and he assisted me and I picked up the new one the next day. I have recommended other people to BR Honda based on this excellent sales person. My son will be driving next year and my wife's Mercedes will also be up. BR Honda will be seeing me again next year. Ismail, keep up the good workChris Madden

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DCatania1

Feb 23, 2012

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Robert and Dwayne made my leasing experience effortless. I have dealt with Honda in the past, however, this time Robert and Dwayne were straightforward and on point with exactly what I was looking for. I was able to purchase the car I wanted at a price I could not turn down. What I like most about Robert and Dwayne is the fact that they did not overwhelm me with nonsense and useless information. Robert gave me a figure that I could not refuse, even though I had no plans of leasing a car on that particular day. However, like I mentioned above the whole experience was effortless and I am truly happy with the car I leased and will definitely recommend Robert and Dwayne to any of my friends who are interested in buying a car.

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grace789

Feb 23, 2012

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Just a great overall experiance fast easy good price. Robert was very courteous and freindly. No last minute add ons. fast delivery and big selection

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andystone

Feb 22, 2012

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Andy was easy to deal with, professional and courteous. It was easy to arrive at a good negotiated price with him and he was very detailed and accurate in describing the vehicle, terms and then familiarizing us with the car itself after the sale.

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cbern2714

Feb 22, 2012

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it all started with a phone call from Dana who was excellent to deal with on the phone.Dana set an appointment with me for Eddie, the expierence couldnt have been better. the price was excellent, Eddie was Professional, courteous, patient, i couldnt ask for a better sales person.Eddie stayed with us thru the whole expierence and showed us how to use every aspect of the new 2012 honda civic he sold us. Dwayne in the finance department was also excellent to deal with. The best experience we have ever had buying a car. i will recommend this dealership highly and recommend Eddie as the person to see.

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Jenny Kakleas

Feb 22, 2012

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The location of the dealership was convenient to my home and the sales consultant was friendly and very helpful. He answered all our questions about the vehicle we were interested in.

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larryedwards797

Feb 22, 2012

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Mark Anthony made our experience with purchasing a vehicle very pleasurable. He was very professional and informative. He was attentive to our every need and met every expectation we desired in the process. Mark Anthony made us feel at ease in every aspect of the experience,thus lending to our completing our purchase with tremendous confidence and assurance that we made the right choice with choosing Bay Ridge Honda.

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lvs23

Feb 22, 2012

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I have never leased a vehicle as easily and quickly for such an amazing price as I just experienced at Bay Ridge Honda. Igor Shiff,Robert Scarpaci were not only knowledgable but very quick. I would reccomend this dealership to anyone that would listen. It's taken me longer to buy a pair of shoes than it did to lease a car. Thank you guys for everything. Louis S.

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mcb8011

Feb 22, 2012

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My experience with Bay Ridge Honda was excellent. Eddie was knowledgeable, efficient and friendly making it a pleasure to do business with him and the dealership as well. He took care of all details in a timely manner and ensured that my wife and I made the right selection based on our needs. Bay Ridge Honda followed up with me for two days after the sale to ensure all was well and that I was happy with the car.

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patplant

Feb 21, 2012

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Karim was professional, pleasant and knowledgable about his product. At no time did we feel pressured to purchase a car. He knew his product and was a pleasure to deal with.

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xx of NY

Feb 21, 2012

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The excellent rating for Bay Ridge Honda is a direct correlation to the customer service provided by Gregory Keeler. He is knowledgeable about the various Honda models as well as how and why the Accord was the right vehicle for me. Other attributes I observed in working with Gregory - thorough; attentive; took care of all the details and did it effeciently.

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dtz330

Feb 21, 2012

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Our sales agent, Mark Anthony Esmade, helped make our experience with Bay Ridge Honda truly memorable and stress-free. He consistently looked after our best interests and helped us feel informed and in control every step of the leasing process. He provided us with all the information we needed to make a sound decision, then kept the process moving internally to make sure we got the best deal. He also respected our preferences and understood our needs and budget, so the end result was a great experience at Bay Ridge Honda.Dwayne Markland processed our financing application and did so with a tenacity and customer-focused perspective that allowed us to get as good a deal as we could get from Honda Financing. Most importantly, he was very detailed in his explanation to us about each and every line time on our fee schedule so that we understood completely what we were paying for, and what our benefits and responsibilities were as part of the lease. Having had previous experiences with different financing groups for our past cars, our experience with Dwayne was straightforward, simple and extremely transparent. My wife and I definitely recommend Bay Ridge Honda in general, and Mark Anthony and Dwayne specifically, for your next auto purchase or lease.

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Anemeth101

Feb 20, 2012

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Professional, helpful, friendly and really helped in the final stages of buying my first new car. I had such a great experience and will be recommending BR Honda and Dwayne Markland.

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Jgpr21

Feb 20, 2012

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Great deal, fast, efficient , rapid service. Igor and team Brooklyn Honda are wonderful! Highly recommend- my Pilot ROCKS! My Honda drives like my S550- but better price and three rows and a bike tow

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Lu0221

Feb 20, 2012

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Elizabeth was courteous and knowledgeable. The price she quoted me on my new Honda and my trade-in were most fair-no "haggling" was necessary. Her service went above and beyond any salesperson I have dealt with in the past. She went so far as to program my blue tooth and my radio to my favorite stations. All in all a trouble free transaction. Well worth the trip to Brooklyn.

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shakashermaine

Feb 20, 2012

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I came to buy a 2010 Pilot Touring I have been tracking for weeks. By the time I got to the dealer it was sold however the sales rep took good care of us and we end up leaving with a 2012 CR-V EX-L with Navigation. They took a bad situation and made it a great experience for my expecting wife and I. This dealer is the best. I never felt rushed or like they just wanted my money. Bay Ridge Honda will always have me as customer because I really liked how they treated my wife and I for the hole four hours we were there.

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tommyj0ker

Feb 19, 2012

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robert and dwayne made my first leasing experience easy. i heard stories from friends about how they had got ripped off by leasing agents elsewhere in the past but when i went to bay ridge honda robert and dwayne made my leasing experience a successful one. i droe away with the car i wanted at a great price in less than 24 hours from when i made the first call of interest to robert. what i like most about these guys is that they are straight shooters. also, they are not scared to talk numbers or anything else on the phone. they really make the experience an easy one. i cant see myself shopping anywhere else.

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Readteach

Feb 19, 2012

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I returned to this dealership again because of their professionalism. I find the staff to be courteous, helpful, and knowledgable. The particular salesman I dealt with this time, Jaime Fernandez, knew all aspects of the product he was selling, and was able to secure a new lease deal for me at an excellent price. I had been leasing a Honda Accord for the past three years. I have been very happy with this car, and wanted to lease another one when this lease was over. Jaime successfully got me a new three year lease for a 2012 Honda Accord that was very pleasing to my wallet. He was also very tolerant of my constant questions! I would definitely recommend this dealership, and recommend Jaime to be one's salesman.

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jenheamadjul

Feb 18, 2012

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Robert was an excellent listener, empathetic to our situation and very professional. Without him, I'm not sure this deal would have happened. Dwayne was professional and very clear in his presentation.

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lomay1

Feb 17, 2012

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Great Car Buying Experience. Looking to buy a 2012 Honda Pilot EX-L for a few months. I have done a lot of research and visited many car Honda dealerships in NYC area as well as NJ and Westchester. Bay Ridge Honda in Brooklyn was by far the best dealership without exaggeration. This is not a solicited review. I have been through all the scams and up-selling schemes that you can imagine in my for quest for new vehicle. Sales Consultant Joseph G. Barca was incredibly personable and knowledgeable. My suggestion would be to do your vehicle research, shop around, do your test drives and get your best prices but do not buy until you check out Bay Ridge. I would also suggest asking for Joseph Barca directly. The atmosphere there was relaxed and not pressured so you can make an informed decision. I have no complaints and without hesitation recommend this place to friends and family.

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Skibunni914

Feb 17, 2012

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After researching and doing test driver of several types of SUVS, I decided on the Honda Pilot. I actually went to another Honda dealership first and wasn't too impressed with their customer service or their prices. At Bay Ridge Honda I received top rate customer service from not only Chris, my sales rep, and Gene, the financial wizard, but also the manager, receptionists and other sales reps. They always had a smile and a hello, asking if I needed anything. Chris was great! He was upfront and honest, two things I cherish. The price he quoted me was spot on and matched the numbers I had come up with. I received great customer service both in and out of the showroom and would definitely recommend Bay Ridge Honda to anyone! Oh, and I love my new Pilot!!

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smonahan

Feb 16, 2012

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I dealt with Sean Park. He was a very informed salesman who offered a lot of useful information. He did not pressure my wife & I and was very patient with all of our questions. I would highly recommend Bay Ridge Honda due to my great experience.

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DianaN

Feb 16, 2012

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My experience at Bay Ridge Honda dealership was amazing and highly professional. I came into the dealership just to look around and ended up trading my 2009 Honda Fit for a brand new 2012 Honda Accord. Mr. Baldassare explained the lease in great detail and helped me figure out a good price! I am now paying $60 less a month. I am very pleased with the professionalism and expertise from the dealership. I highly recommend Mr.Baldassare to be your Honda agent.

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beba427

Feb 14, 2012

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Michael Belisario is awesome! I've dealt with numerous amount of car salesman and no one compares to Michael's astounding professionalism. I first met Michael in July 2010 when I decided to purchase my first vehicle. His approach towards me was friendly, helpful, professional and definitely made me feel welcomed. He answered all of my questions and concerns which led me to purchase my first vehicle in 2010 and also upgrade my vehicle recently in 2012. He presents himself very well, is very helpful and informative. He's amazing with every detail from the start beginning with the vehicle selection to negotiating and the financing was handled with such professionalism and care. I would highly recommend Michael Belisario to anyone who is interested in purchasing or upgrading a vehicle.

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vshvets

Feb 14, 2012

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I'm a returning customer and this dealership appreciates it.In return customer receives respectfull treatment, proffecional advice and fare price.Close location and convenient hours also a help

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Fefe211

Feb 13, 2012

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Karim at bay ridge honda was very knowledgeable and helpful in teaching me about honda crvs and why they are great cars. He worked with me on pricing and we came to an agreement while working together and talking it out. He always kept me up to date with calling me aboutMy car information and made sure i had all the details worked out in order and in an organized way. I recommend bayridge honda especially karim as an employeeSincerelyMeredith kelleher

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heelsonwheels

Feb 13, 2012

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Joe was very helpful thruout the process. From the first inquiries till the actual pickup of the vehicle, it was a pleasure working with him.

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Lsweedler

Feb 11, 2012

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The process of purchasing a brand new car is an exciting, yet extremely nerve racking experience. Frank J. Baldassare literally took me under his angel like wing and made me feel unbelievably comfortable. I was treated with respect, gratitude, care, and most of all HONESTY! My favorite part of the entire experience was driving away with my brand new 2012 Honda CV-R, and having Mr. Balassare call me that very same night just to make sure I arrived home safely and felt comfortable! Thank you so much for an excellent experience Bay Ridge Honda, especially you; Frank!

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M&JRivera

Feb 11, 2012

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Since I was afraid of dealing with a dealership, I did my homework on-line and thought I would purchase a car on line so as not to deal with a salesperson. However, I had to test drive a car eventually so we went to the Bay Ridge dealership. We were warmly received and met with Mark Anthony and decided to purchase it at Bay Ridge Honda. Mark changed my mind about car salesman who are typically characterized as aggressive and tricky. Mark allowed us to inspect the CRV which was on my top list without pressing us to purchase the car right away. We went for a test drive and he showed us the various componets of the car. I was so impressed with his knowldege of the car and the new technology. Afterwards, he went through the specific types of CRVs and we were able to make the right decision for us and fell in love with the 2012CRV-EXL. One of Mark Anthony's best qualities as a dealer is his knowledge of the car and the new technology. At the dealership, everyone treated us warmly and the best part is that valet parking was available in Brooklyn. This took off the pressure of coming to Brooklyn from Staten Island. I would highly recommend this dealership to my friends and of course my favorite salesman, Mark Anthony.

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sibleydc

Feb 10, 2012

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This was my first time buying a car, and I came in armed and ready for battle, with multiple price listings - including the Dealer Invoice price, Consumer Reports articles, and the like. I was pleasantly surprised to find that none of it was ultimately necessary - Frank was a wonderful salesman - friendly, not at all pushy, who laid out my options in a clear, easy to understand way. They gave me a great price to begin with - one I could barely argue with. (I tried, of course, but to little avail - that said, I really cannot complain!) I am happily recommending Bay Ridge Honda and Frank to everyone who cares to hear my thoughts. I couldn't be more happy or satisfied with the transaction, and plan to return again should the need arise. Highly recommended!

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jerry57

Feb 9, 2012

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Jaime was friendly,courteous and knowledgable. Got what we wanted . Overall a satisfying experience. When we had phone questions and Jaime was not available he got back to us promptly. When he didnt know something or wasnt sure he found out quickly.

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Lillian1372

Feb 8, 2012

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Elizabeth polanco is a very excellet sales assoit and cares about her customers a lot I recommend her to any one who I buying a car from Honda go to her she is the best ! Go to Elizabeth u will get a great deal

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Michael Kindya

Feb 8, 2012

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Karim Mohammed was a great Sales Person. He had great knowledge of the Honda Product (2012 Honda CRV EX). He had all paper work ready when I went to pick-up my new vehicle. John Marino stepped in when the 2011 CRV which was my first choice was delayed and was able to put into a 2012.

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Odysseybuyer

Feb 7, 2012

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Dealing with Karim was a fantastic purchasing experience. Karim was honest, well informed, very customer service oriented, no pressure and a pleasure to deal with. I wanted a car different from their inventory. Gene went out of his way to locate the car at another dealer to swap. Karim personally went to get the vehicle to ensure no damage would occur in the exchange. Truly amazing. They ensured I understood all the features before driving away. The price offered was very competitive. I will purchase my next vehicle from this dealer.

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ronb31

Feb 7, 2012

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I was very happy I can't believe the price I saved thousands no pressure the salesman was great the finance manager was also I traveled over an hour to get there and was skeptical because the other cars from other dealers had fine print that added money once you got there. No hidden fees A+

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Jack N

Feb 7, 2012

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Purchasing my new Honda Pilot from Bay Ridge Honda was a very enjoyable experience and my salesman Andy Feldman was a genuine pleasure to deal with - he is very patient and not at all pushy. With Bay Ridge there was no hassles or "games" that other dealerships often play. I was given a very fair and reasonable price with no haggling. Through the years I have purchased several new cars from various dealerships and I can truly say my experience with Bay Ridge Honda was the easiest and most pleasant transaction I have experienced. If you are in the market for a Honda I highly recommend you stop by Bay Ridge and ask for Andy - you won't be disappointed.

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A_SL28

Feb 5, 2012

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This is my 3rd time at this dealership. The first time was about 6 yrs ago. Hank Bernsten was the sales manager, a very good soul and did spend a lot of time working out a good lease deal for me. However, I did not lease the Accord. It was only about the make of car and I went for the BMW 3 series instead. I felt bad about it. Over the years, I've been receiving couple of letters from this dealership. I knew I would go back. So I did. I leased the 2009 Honda Accord LXP 3 yrs ago from Bayridge Honda. Now I'm on my second 2012 Honda SE model. The sales rep this time around is Windy Louie. A hardworking gentleman and did not give me any annoying sales pressure at all. He didn't drag my time, once I make the decision he makes the whole process quick and smooth. I would suggest that it would be a good idea to know what you want and what price you are comfortable with first so no one's valuable time is wasted. Aferall, time depreciates faster than a car does. Just why 2 Accords? Reliable, efficient, economical, and has its own class. After I had driven 3 months on that BMW, it broke down on me on Belt Parkway due to manufacturer's defect. The 24 hr roadside assistance didn't help because they were not allowed to enter any "Parkways" in NYC. My accord didn't give me one single problem at all. Honda does make great cars. These new styles are sportier than other sedans in the same class. Although the car is not as fast as a bimmer, but you can't go anywhere fast in the city anyway. Talk about the interior space, the Accord is bigger and very comfortable. Read the measurement on specs. In conclusion, I highly recommend anyone to buy or lease at this dealership or you can refer people there. I think most people would rather give business to and work with great people who have integrity and good ethics. I know I do. Be well and drive safe.

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romeara77

Feb 4, 2012

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My wife and I had a very positive experience purchasing our car at Bay Ridge Honda. Our sales person Jaime Fernandez was very friendly and informative. He was very informed and took his time explaining to us the features of the car and the ins and out in the leasing process. We had a lot of questions and he took his time answering each one in a way that was easy for us to understand. Not once did I ever feel pressured to make a purchase or that I was being rushed to make up my mind. The dealership took care of all the paperwork and the car was ready to be picked up in two days (full tank of gas, license plates and registration). Overall a great experience. Would definitely go back and work with Jaime again.

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cna717

Feb 3, 2012

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I was happy with my leasing experience. Robert and Dwayne were willing to work with me on this purchase. This is my third lease with Bay Ridge Honda. I'll probably be back for the fourth.They were very helpful. They made my purchase easy and a pleasure to work with them. I highly recommend this dealership and the two people that I worked with.

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diazmatos

Feb 3, 2012

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Al was amazing to work with, he was friendly, straightforward and honest. after getting the runaround from several other dealers Al came thru on all aspects, we couldnt have asked for a better experience.

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brucesterfer

Feb 1, 2012

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From the time I entered the above dealership until the time I drove away with my new car I felt comfortable in all possible aspects in regards to leasing a new car. My sales person,Sean Park, displayed tremendous knowledge and honesty about price, quality and dependability with respect to all inquiries I had regarding my new car. There was no time that I felt pressured to purchase, as his patience and expertise as a salesman was displayed at all times.

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Pookiegig

Feb 1, 2012

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After having a horrible previous experience at another dealership (which may I add is out of business now), I found it hard to believe that it was possible to ever trust & have a pleasant experience again. I was surprisingly proved wrong from the moment I walked into bay ridge Honda to the moment I sat at mark Anthony's desk, til the moment I walked out that door. The degree of his kindness & generosity goes above & beyond. His honestly & loyalty was greatly appreciated. It put you in such a comforting position to know you were treated not only with respect but as a fellow human being. I can't put it into words what mark has done for myself & our family. To say that I would recommend mark again, is an understatement. He truly is a wonderful human being & sales man. Looking forward to doing business with them again.

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newcarcvr

Jan 31, 2012

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The reason my review is outstanding is because this is my second visit back to bay ridge Honda and both times Frank has made my experience leasing a car as easy as possible. Frank and the entire Bay Ridge sales force are always friendly and willing to make your car buying experience as easy as possible.

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yongteoh

Jan 30, 2012

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Pleasant purchase experience in and out in less than 30 minutes. Mr.Yu is a perfect sales man to deal with. Very straight forwards and it should be everyones buying-a- new car experience. Keep it up!

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BellaStella

Jan 30, 2012

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I have leased my last 3 cars through Bay Ridge Honda's Costco Program. Frank has always been very knowledgable, efficient and helpful in making the leasing process very easy. He contacts me prior to my lease expiration date to advise if Honda is having any incentives that can get me out of my existing lease and into a new car. When I picked up the car, he takes the time to explain every feature the car has. I am recommending Bay Ridge Honda, especially Frank, to my family and friends. I know I will be seeing them again in 3 years when this lease is up.

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carolgiarraputo

Jan 30, 2012

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We were very pleased dealing with Bay Ridge Honda. Our sales rep Joe Barca was veryknowledgeable and made our leasing our CRV a very stress free experience. He was very friendly, courteous and could not have been more helpful. Before driving away with ourCRV he explained, and made sure, that we understood all the features of the car. Thank you Joe and Bay Ridge Honda.

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Fansofrealmusic

Jan 30, 2012

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Mahmed was awesome very friendly and really tries to work with the client to get the best deal possible with all the factors that exist when buying a bew car.. New 2012 CRV rocks

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Fazzzz2

Jan 30, 2012

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Greg did a great job all-around, he handled both new lease on a 2012 Honda and the purchase of a 2007 Honda Accord that we leased for 5 years.....

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dpriante

Jan 28, 2012

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Amazing experience. Sean was a no pressure, straight forward guy. No games, gave me price and allowed me to decide with calm. Extremley available and help and explained ever step. I will reccomend 100%. Good job!

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Just4MeLisa

Jan 28, 2012

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Honda Corporation,On this day, it is my pleasure to share with you, my latest experience at Bay Ridge Honda.Once again, we decided to drive a Honda automobile, for many reasons. To name a few important reasons, high performance and safety, many model selections, price range, consumers interest and benefits, and outstanding customer service.It is financially a difficult time for many of us, due to the ailing economy. It is a tremendous decision, and huge investment to indulge in a new vehicle. We were hoping to have financial comfort in purchasing a new automobile.This comfortable, and enjoyable experience, began when we walked in the door at Bay Ridge Honda. We were soon greeted, and welcomed, introducing us to a Sales and Leasing Consultant named Michael Belisario. Michael with his genuinely friendly personality, invited us to join him in his office. He discussed with us, what desires, and needs we were hoping to find with Honda. Michael dedicated himself, extending his attention, and time to us. He sincerely listened, and understood, he sat a few minutes in deep thought, and began to put it all in place, by taking us to the car in the showroom, which caught our eye and interested us, to look it over the details in the car. We returned to Michael's desk, and we discussed the financial options available to us, and with Michael's efforts the best way for us. We exchange a hand-shake accepting the plan we agreed was the one for us. Michael started, and finished all the necessary paper work with ease. He suggested we go out, enjoy a lunch and relax, while our vehicle was prepared for us to drive home, so we did just that. When we returned, we found everything had been completed. Michael escorted us to our new car, opening the doors for us, handed us the keys, and sat in with us to look over details in our new car. Our new 2011 CR-V was formally introduced to us. What a FEELING. It was GREAT. Michael congratulated us, and expressed his best wishes for us. It was so nice of him, to be a part of this happy, and exciting moment. Michael let us know that, if there was anything in the future, he could do for us, do not hesitate to call him. He made us feel so important to him, from his "Hello" to "Keep in Touch." Michael Belisario is a fine salesman, he seriously works for Honda, and sincerely works for the customer, what a plus for both of us.It was a memorable day for us, and it could not have been any better than it was. We have made some both small and big decisions in our years, and this decision was truthfully a pleasant one, and one we will not regret.We are very happy, we are a member of the Honda family, and we are certain in the future, we will continue our loyalty to Honda. Honda is the #1 vehicle by the consumers choice, and Bay Ridge Honda, is the #1 Dealer, of our choice, and many others.Happy Honda Day.Sincerely,Linda and Vincent Maiorana

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eramirez30

Jan 27, 2012

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As a first time Honda buyer, but a privious car buyer, I found that my experience with Mr. Mohammed to have been the very best. His customer service behavior was amazing. He talked about the various details the car I was looking for had. He went 'line' by 'line' regarding the car. He naturally put me at ease. I didn't feel that he will attempt to pull a wool over my eye. Rather, he tried his best to give me the best payment plan offer he could with my limited- to no credit history, and the best car for the type of driving I will do. Because of his professionalism and wonderful work ethic, Mr. Mohammed has earned the trust of both my father and I. I highly recommend this dealership and this dealer, and I am please to drive with a plate cover that advertise this dealership. I do hope many more customer will have the same experience as I did. Also, thank you for allowing me to talk about my experience.

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Ginna

Jan 27, 2012

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After shopping multiple dealerships, I returned to Bay Ridge Honda to purchase my CRV. Besides offering the best price, I appreciated Frank Baldassare's professional approach, vehicle knowledge, and attentive service. Other dealerships tagged on various fees,played the waiting game at the dealership, and then called me daily.Frank knows his product,didn't pressure me, and didn't waste my time in getting down to the brass tacks of making the deal.Bay Ridge Honda is lucky to have him on their team.

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hmsansone

Jan 25, 2012

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Karim Mohammed was extremely friendly, experienced,and very helpful in taking us through the leasing process.He was very knowlegeable and helped us make the best decisions for us. Thank you Karim.

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libavit

Jan 23, 2012

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For dealership: I think that discussion of finances should come sooner than just before picking up our car. We had to get our insurance before we even knew the options for finances.

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lisajordan

Jan 23, 2012

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Bay Ridge Honda has always come through for us! Gregory Keeler has been our sales representative for many years now and he continues to be a valuable source of information. He is knowledgeable and courteous! He always makes us feel comfortable with our choices and assists us in helping us meet the needs of our family! We thank him from the bottom of our hearts!!!

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slykms67

Jan 23, 2012

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It is with great pleasure that I write this review for Bay Ridge Honda and more specifically, my salesman, Mr. Michael Belisario. I was browsing the market for quite some time and I narrowed it down to three models: Subaru Outback, Toyota Rav-4, and the Honda CR-V. In fact, I had visited many dealerships in the 5 boroughs, including Long Island. In fact, I even went as far as Southern Connecticut and Massachusetts to find the best dealership. After interacting with many dealerships and salesmen over the course of many months, it was clear to my family and me that we were being treated exceptionally well by Mr. Belisario. Mr. Belisario's integrity, professionalism, patience, sincerity, and pressure-free approach was what separated him from the others and certainly the deciding factor why we chose Bay Ridge Honda. Since the purchase of our CR-V, we've made several purchases outside of the automotive market. The customer service we received from Mr. Belisario and from those at Bay Ridge Honda in Mr. Belisario's absence, was remarkably better than the service we received at other places - even to this day. My family and friends have said the same thing, too.Thank you, Mr. Belisario, and thank you, Bay Ridge Honda, for treating us so well. You guys were f-a-n-t-a-s-t-i-c.Sincerely,J. Slavin

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tommy2737

Jan 22, 2012

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The service was excellent. Employees were very respectful and helpful. This is the 4th car that i have leased from them and i wouldnt go anywhere else

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heartmyhonda

Jan 22, 2012

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Didn't work with me on the price, which was important to me as it was my first new car purchase and I was financing the deal. Being that it was the traditional "year end clearances" time for most dealerships, I expected something better than being told: "I've already met my quota for the year". I feel as though I could have likely done better in terms of the price had I shopped around, but I needed to make a purchase in a hurry. Other than this everything was great and I love the car.

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sanmankatz

Jan 20, 2012

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robert and dwayne made the purchase of a new honda as unstressful as humanly possible. we lost a member of our family in the interim, and they understood our pain and conducted their professionalism accordingly.

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hugh81560

Jan 18, 2012

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Robert was transparent, honest, personable, easy going. He didnt say too much or too little. I still cant stand what all dealers do when they quote you monthly payments, instead of the full price of the car. It always feels like a shell game. Despite this, Robert was true to the sticker price - I paid what the sticker said without too much haggling - and was on the mark when he came up with the monthly payment figure. He also tried to get me the particular car that I wanted.I had to wait only one hour before i could see the finance manager at the end of the deal. Not bad for a car dealership. Robert was very polite under these circumstances beyond his control.

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EKatinas

Jan 17, 2012

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My husband and I were looking to purchase a minivan as our family is expanding. We currently owned a Nissan Rogue, which was too small for us, and we needed to trade it in. I met with Mark Anthony to discuss our options. He was polite, friendly and knowledgeable. Mark Anthony was also very patient in dealing with us as we were having difficulty with our trade in. It took us 3 1/2 months to finally purchase the Odyssey. Together with his sales manager, Gene, they really were willing to work within our means and offer the best possible deal. I highly recommend this dealership as this is the fourth car that my husband and I have purchased from this location. Additionally, I strongly recommend dealing with Mark Anthony as he is truly concerned with the best interest of his clients.

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David Hoary

Jan 14, 2012

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The most comfortable I've ever been at a car dealership.Such a friendly atmosphere from the sales manager,the sales person,to the welcoming receptionist. I would certainly recommend Bay Ridge Honda to any of my friends or family.

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Will Davis

Jan 13, 2012

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After a horrible experience at Toyota and Hyundai we were pleasantly surprise by the customer service of Mark Bayarsky at Bay Ridge Honda. Thank you for NOT being over aggressive, it is the reason we purchased our new CRV that day in cash.

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Maxjb

Jan 12, 2012

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Jeff Goldberg provided me with the best customer service. He answered all my question and made me feel very comfortable with my purchase. I would highly recommend Jeff to my friends and family.

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mciccone816

Jan 11, 2012

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Working with Bay Ridge Honda was a smooth and pleasant experience. I leased my 5th Honda Civic from them on 1/5/12 and my only regret is that I didn't go to this dealership for my last 4 Civics. Perhaps they should send the sales reps and sales managers from Staten Island Honda over to Bay Ridge Honda to teach them how to be honest with and respect customers. Something is seriously lacking over in the SI dealership....Thank you Bay Ridge Honda!

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qvene

Jan 9, 2012

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First timer to buy a Honda vehicle (Odyssey EX)and Raymond offered all the assistance we needed. He went into details with all the specifications and options available, and he was able to explain mechanic concepts in layman's terms. On the delivery day, Raymond even spent 20+ minutes to demonstrate various features in the vehicle. We found Raymond very friendly and straightforward (contracting to our perception of pushy and tricky sales persons).We also had a pleasant experience with Frank while dealing with finance documentation. Since our last auto purchase was 10 years ago, Frank went through all the details ensuring us to understand all the agreements that we were signing up for. Again, he was not pushy (i.e., not putting us into uncomfortable position when we declined extended warranty).We are very please with our purchase experience, and we would highly recommend Bay Ridge Honda! Thanks Raymond and Frank!

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Mrp

Jan 7, 2012

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Frank was very friendly. When I first went to Bay Ridge Honda, I was afraid it would be like other dealerships. No attention would be paid to the customer, the only thing important is the money. Not here. The staff is courteous, attentive, knowledgeable and willing to work with the costumer. Everything was clearly presented with no hidden agenda or costs. This experience made it a pleasure to purchase a new car.

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MaureenPanos

Jan 6, 2012

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I was referred to the Bay Ridge Honda dealership by my cousin who sang their praises. Gene Huxley greeted me and I explained what I wanted and the terms I was looking for. Without hesitation, he assured me that it was very doable. Gene's professionalism was very apparent. His knowledge and quick, detailed answers to my questions made it very easy to lease my fourth Honda Accord. The expertise was evident; the process and paperwork were made very simple and uncomplicated. Very quickly, I went forward with my decision to lease another Accord and deciding to lease from Bay Ridge Honda was worth the trip over the Verrazano Bridge. Even ringing the bell in congratulations was a fun experience.Jhonnattan Valerio was also very instrumental in my decision. His assistance in showing me interior and exterior features and sample colors made this experience quite pleasant. Jhonnattan handled all the details when I dropped off my 2009 and I picked up my new car. His efficiency was very obvious; he covered all the details involved quite easily and graciously.Last, but not least, my thanks to George Gambino who was in the background offering his experience and assistance, making this happen. Kudos to all, and thank you !! Maureen Panos

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gabbycaz

Jan 5, 2012

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I had a great experience getting my wife her Christmas gift (2012 Pilot) at Bay Ridge Honda. My salesman was Sean Park and he was great. He worked with me to get me what I needed at a great price. Thank you everyone at Bay Ridge Honda and I will see you in 3 years or hopefully sooner,,,,, Happy Holidays to everyone there.... Gabriel Cianflone

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ANGELEYES1004

Jan 3, 2012

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MY PARENTS AND MY EXPERIENCE AT BAYRIDGE HONDA WAS EXTREMELY PLEASENT AND PRODUCTIVE DUE TO THE DILINGENCE AND EXPERIENCE OF MY SALESMAN JAIME FERNANDEZ... HE MADE THE TIME WE WERE THERE VERY COMFORTABLE... HE WAS VERY KNOWLEDGEABLE AND AND MADE OUR TRANSACTION VERY PAINLESS..... ONE OF MAIN REASONS WHY WE STAYED AT THIS DEALERSHIP WAS FOR HIM...GREAT JOB JAIME FERNANDEZ

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TColasuonno

Jan 3, 2012

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Experience, from beginning to end was terrific. All sales staff were very helpful throughout the sale and even after taking delivery when a few questons popped up. Robert Telles is an excellent manager and Sal and Al were attentive to the extreme and were patient, informative and attentive to our needs.

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smajewicz

Jan 2, 2012

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This is my first new car, and Michael was a great help. He answered all of my questions in a professional manner. His patience was greatly appreciated, and I will refer him to others.

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babyt101803

Jan 1, 2012

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Michael is the most honest and friendliest salesman. Thank you again for all of your help. I would recommend all of my family and friends to deal with Michael at hinds.

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ptring519

Dec 31, 2011

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Great dealership. Excellent pricing. Outstanding customer service. No pressure sales tactics. Salesman took the time to explain details of the contract and thoroughly explained the vehicle and all the features.

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mkchu

Dec 30, 2011

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I was directed to Frank Baldassare because of the Costco auto purchase program. By all measures, this is the least painful and the most efficient that I had ever experienced in car purchase. I purchased several new cars in my life. Each time, I had to spend time with the salesman and/or the manager for them to sell me the extra stuff (LoJack, extended warranty, etc.) that I don't need or want. Frank was honest, straight forward and pleasant to deal with. He was very patient and knowledgeable. There was no pressure to buy anything else even with the finance manager. The price was good because it was under the Costco program. I strongly recommend Frank and Bay Ridge Honda if you plan to purchase a new Honda car.

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Brooklynbuyer

Dec 30, 2011

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Gregory and bay ridge were great. I had apprehension as I was buying my first real car (and first new one). I was up front about what I wanted after having done research (a 11 crv lx or exl) and went to this dealer thinking I would test drive but then negotiate online. I asked q few questions I knew the answer to to get a sense of reliability (honesty and knowleldge). The answers were spot on. Price was also great. I was offered invoice (simply due to the fact that the 12 is a redesign), which was the market value according to edmunds. My wife later came for her own test drive and we brought my son and his car seat to see how to install it (dealers won't test drive w baby in the car for obvious reasons). There was no push to get options I didn't want or to upsell me which I really appreciated (and frankly would have caused me to walk out). And afterward I had a few small questions about the car (ie how to move the rear cargo tie downs) after reading the manual. Greg got back to me lightening fast w the right answer. The kicker was that when my wife was on her test drive, I asked anotyher salesman(who I told I was working w Greg) about the baby seat placement and he was super helpful even though he was nit going to be fianancially rewarded. His name was Samir, so that is my plug for him!Would recommend them to a friend in a heartbeat.

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jenncheswick

Dec 28, 2011

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I went to Bay Ridge Honda after a horrible experience at Plaza Honda. Everything about the 2 dealerships is as different as night and day, from being greeted at reception, through the sale, and financing....everyone at Bay Ridge Honda was attentive to our needs, responsive to our questions both at the dealership and after with follow up phone calls and emails for all the information we requested. The overall feel of the store seems truly based on the customer and NOT just the sale. I truly feel that our salesman Robert Scarpaci was honest with us through the entire process...and wanted us to be happy with the car, and he was more concerned with that..then with the actual sale. I would recommend this dealership to any friend looking for a new car.

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naomi53

Dec 28, 2011

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A most pleasent experience with Michael Belisario. From our first connection straight through the paperwork. I trust this review helps others looking for great service. Thank you Michael at Honda for making all happened without the hassels. Bay Ridge Honda are the best.

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JHNHEARN

Dec 26, 2011

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jEFF IS PERSONABLE & i FELT HE WAS UP FRONT W/ME ABOUT THE CAR & THE PRICE & i WOULD HAVE NO TROUBLE RECOMMENDING HIM TO ANOTHER.

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hondacpe

Dec 25, 2011

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DO NOT LEAVE A DEPOSIT, if you ever decide for whatever reason to not purchase the car, even though they say its 100% refundable, it is a lie. They cheat you for your money. STAY AWAY. I had to call my bank to get my deposit back. I am also telling all my friends and family to never go there. It was a nice experience at first, but they rush you to pick up the car right away. I went in for a new car, spoke to a salesman, very friendly. But once they lure you in, that's it. They get cocky, and if you don't buy from them, they get very arrogant. I was planning to come back but after they lied about refunding my deposit, I'm going to Jersey.

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DelRe

Dec 17, 2011

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My husband and I have beeen leasing from Bay Ridge Honda since 1997. Joseph Barca is the main reason why we have, and continue to lease from there. He is unbelievably patient, respectful, courteous, and wonderful! Because of his genuine nature and how well he treats us, we have recommended several family members and friends to lease or buy at Bay Ridge Honda and they too have never been disappointed. If you want someone who you can truly trust, Joe Barca is the salesman to see.

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Lovi52

Dec 14, 2011

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This is my 3rd car with mike and as usual it was a pleasent experience. He is very patient,friendly,and professional. I always felt like he had my best interests at heart. I highly recommend him.

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diyah67

Dec 13, 2011

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The service was courteous and professional. The salesperson was knowledgeable of Honda vehicles and products. The salesperson proved to be an asset for Honda corporation.

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bederson

Dec 9, 2011

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Feldman was very helpful--no surprises. Car and cost were exactly as agreed on; no hassling. Only problem: no Honda dealer in Manhattan--an inconvenience for me.

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JennyVill

Dec 7, 2011

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I've been a customer at Bay Ridge Honda for 6 years. My most recent leases are a 2011 Honda Pilot & 2012 Honda Accord. They are both awesome vehicles!! My salesperson is Jaime Fernandez. When I first met Jaime he made me feel right at home. He's very down to earth, not uptight, which is very important to me. He's "for real" & I love that about him! He didn't pressure me into making a decision on what I wanted right then & there like other salespeople do. Jaime has tons of patience & understanding. He's very knowledgeable about all the vehicles & took his time to answer any questions I had. He guided me to make the right decision on what I wanted & what I would be happy with. He's an honest person which is a very important characteristic as a salesperson. He made me feel comfortable & I trust him. The day I went to pick up my most recent purchase he made it all happen so smoothly & I appreciate all his hard work & professionalism. I'm proud to call him my salesperson & I highly recommend him. Thanks so much Jaime..you're a star!!

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Daznmale114

Dec 4, 2011

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Mark Anthony our salesman did a fantastic and excellent job for helping my wife and I choose a vehicle. We were debating on the CRV and the Pilot, with all the knowledge Mark had about these two particular vehicles he helped us narrowed it down to the Pilot. Mark Anthony truly is a great salesman, there was no pressure on committing to buy right away he showed us a lot of patience. He even took the time to walk us over the lot-across the street twice in the freezing cold weather. Mark Anthony showed a great deal of professionalism, it made our vehicle purchase that much easier. Thanks Mark!Gary and Sobeida

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Gcolumbia13

Dec 2, 2011

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George Gambino and Robert Scarpaci were very helpful in finding the right car for me at a very reasonable price. Everyone at Bay Ridge Honda was friendly and welcoming. They made this experience very easy and pleasant. I will definitely recommend everyone I know to Bay Ridge Honda, especially to George & Robert.

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Tom McDougall

Dec 2, 2011

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We had a great experience and were very satisfied with the service we received at Bayridge Honda when we went in to lease a Honda vehicle. Our salesman, Michael Belisario was extremely helpful and informative, and made us feel very comfortable. I would recommend him to anyone who was interested in buying or leasing a Honda.

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petsco

Dec 1, 2011

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went in to buy an accord SE through the costco buying program. andy was helpful,knowledgable and honest from the start.from explaining how the costco program worked and the differences between buying and leasing, to the options on the car and reviewing how the factory defaults were set and how to change them, andy didnt miss a beat.I left the dealership happy with a new car and new friends.

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flotom

Dec 1, 2011

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I was very satisfied with my buying experience. Robert and Dwayne were willing to work with me on this purchase and went over and above the call of duty. This is my second lease with Bay Ridge Honda. I'll probably be back for the third.Also, their service department is very good too. Extremely convenient. Suggestions, but no strong arming. I highly recommend them to anyone in the area looking to purchase or lease a new car.

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cyip73

Nov 28, 2011

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My wife and I originally had a lease quote from a NJ dealer but wanted to go to Bay Ridge Honda just to look at the colors again. We had our sights on the 2012 Honda Odyssey EX-L with Navigation. Then we decided to ask for a price just for kicks since we thought we had the best price since we shopped around already. We were escorted to Eddie as the sale representative that would help us. Just to start off, Eddie is a genuine straight up person. He was able to answer every question we would have but we decided to cut him short because we already knew exactly what we wanted. He was able to stop and cut to the chase and got us numbers we were seriously amazed with. We felt very comfortable dealing with him and but was skeptical like any one would be leasing a new car for the first time.We thought to ourselves there must be something wrong with the deal and had him write down the info and we then even tried to compare it to our local dealers in NJ. No one came close. So we went back and worked out the details and about a week later we're in our new Polished Metallic Metal Odyssey. Thanks again Eddie you made it so painless with no BS and got us what we wanted. I will definitely recommend all my friends and family to you if they were looking for a Honda.

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udgeen

Nov 24, 2011

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A had a great experience working with Igor Shiff.Very professional and friendly person who addressed all of my concerns and questions. I would recommend him to all of my friends and people who is looking for Honda vehicle.

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Pcmom

Nov 22, 2011

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I live in staten island and came to Bay Ridge Honda because I had a horrible experience at Staten Island Honda. I was lucky enough to work with Michael Belisario who made me feel very comfortable, he was truly concerned about my needs and was able to get me a new Honda Pilot in the price range i needed, to say he went above and beyond for me is an understatement!!! All Honda dealerships should be modeled after Bay Ridge, and Michael Belisario is definitely the best of the best in car sales men!!

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Bugnose53

Nov 20, 2011

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Been searching for a Honda Accord Coupe V6 w/ navigation in white for the past 6 months & was looking for a 2011 or 2012. All the local dealers in my area (NJ) tried to get me to settle for something on the lot but no one ever offered to try & get me a 2012. When I asked them to order me one, they said I would have to wait till at least January 2012. Well, here it is 11/20/11 & I m now a proud owner for 24 hours of my dream car, thanks to Hank Bernsten & Greg Keeler of Bay Ridge Honda! Great people to do business with and would highly recommend this dealership.

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chinarican08

Nov 13, 2011

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Al made my first experience in financing a car easy and painless. He was patient and willing to work with my rigid budget, which is why I highly recommend him. Al is thorough and will make sure everything is in order, which helped take a lot of the pressure off. Thanks again Al.

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EVETTE14

Nov 10, 2011

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Michael is knowledgeable, professional and overall great guy, he assisted with my needs and pointed me in the right direction.. i will recommend family and friend to this dealership

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Pepprsweet

Nov 3, 2011

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Jeff was very pleasant, took his time with me. Place was clean, cars were all in excellant condition. I had a good feeling, didnt feel pressured. I am extremely happy that I bought my Honda Accord there. Thanks Jeff for all your time, you went out of your way to help my husband and myself. Why I went back to BayRidge Honda was because I was very disappointed when I went to another Honda dealership. At BayRidge Honda they give you 100% plus of their time. I am very satisfied. Thank you again Jeff..

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Chirodave

Nov 2, 2011

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I cannot recommend this dealership and especially my car dealer Igor Siff and his manager Hank highly enough. My in-laws have been leasing cars from them for the past 15 years and referred me to them and this is my 6th car to lease through them. They have always gone above and beyond what I would expect of a car dealer. I am not an easy customer and they have always satisfied my wants and needs. If you are in the market for a car, you need to contact Igor directly at 718-836-4600 ext. 1103.Sincerely,Dr. David HechtPresident Nassau District, NY Chiropractic CouncilCorrective Chiropractic & Wellness- Owner

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shirlyshusterman

Oct 31, 2011

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Jeff is very attentive, He makes sure you find everything you need. He makes the experience one worth having. Jeff made sure the process went very smooth quick and reliable.

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pluib

Oct 30, 2011

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after many years of leasing and buying cars dwayne made this a remarkable experience by explaining the forms and terms of the financial agreement in such a user friendly way that my 4 year old could even tolerate the whole transaction while sitting on my lap.

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dana

Oct 26, 2011

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Andy's attention to detail made it possible for us to find the right car at the right price. We were picky and on a budget, and he kept his eyes open for exactly what we wanted. He was also very patient with our indecisiveness and conscientious about following up on all our questions.

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mtcmullin

Oct 25, 2011

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Gregory Keeler was a great salesman. He was extremely knowlegeable and had an answer for all of my questions. He went above and beyond to help me with my purchase. This is my third car that we have bought from Bay Ridge Honda and we have used Gregory each time because he is a pleasure to deal with. We will for sure be going back there for our next car.

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LornaDevon

Oct 24, 2011

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From the first moment of the lot Jeff was courteous and very knowledgeable. We went with the Pilot and so happy we did. Jeff followed up twice to see how everything was. Would defiantly come back again.

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mike21

Oct 19, 2011

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Greg was a pleasure to work with very knowledgeable and helpful. You never feel like you are pressured into anything and he has a very out going and friendly personalty. I highly recommend Greg to anyone looking for a car of any sort he does the right thing by you.

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vassoharry

Oct 17, 2011

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Today we bought an Accord Crosstour from the Bay Ridge Honda Agency, and Mr. Andy Feldman was the sales representative who guided my wife and me in our decision to buy this particular model.Since we were relatively ignorant as to what model best suited us, we visited the dealership several times before coming to a final decision as to what car to purchase. On each of these occasions Andy was very courteous, knowledgeable, and helpful. The details for which he did not have an immediate answer, he quickly looked up, and provided to us. He exuded confidence, competence and stability. It was a pleasure having him as our sales representative. In our opinion Andy is a low key and dependable individual, and the type of person one would like to have as a friend.Dr. Harry Mavromatis, Professor Emeritus

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llasanta

Oct 12, 2011

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My husband and I were shopping around different dealerships and a friend recommended Gregory Keeler. We gave him our numbers and he got right back to us with great quotes within our price range - prices that did not go up when we got to the dealership. (The final price actually ended up being a little less than originally estimated.) Greg was extremely accomodating and very knowledgeable about the vehicle. We were amazed at how simple and anxiety-free the whole process was, especially after having bad experiences with other dealerships. Greg was very friendly and reassuring - there were definitely no tricks up his sleeve. Could not be happier with our experience.

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tremmel323

Oct 9, 2011

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They were very helpful,there were no runarounds, They didnt say they could do a deal and then they didnt give you the deal. They made my purchase easy and a pleasure to work with them. I highly recommend this dealership and the two people that I worked with.

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enricobr

Oct 7, 2011

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I must say out of the numerous dealers I've delt with over the course of the past twenty years, Michael Belisario of Bayridge Honda is the most patient, friendly and honest man I have ever delt with. I would highly recomend him to anyone seeking an honest, easy, and respectful transition into a new or used car. He went above and beyond to ensure we were happy, which made buying my Honda Odyssey a very pleasant experience.

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kc46825n

Oct 6, 2011

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Michael worked around the price that I told him I wanted to spend. I knew he had a genuine interest in getting me in the best car for the amount of money I had & was not trying to get over. I was disappointed with not driving off the lot with my car that same day, but got it 2 days later in mint condition & now I am so in love with it! Thanks Michael for all your hard work in making sure that we both won from this transaction!

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rbishop12

Oct 6, 2011

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From the moment I met Mark he was friendly and honest and that was the most important factor in making my purchase, well besides the Car. They were thorough and they took the time to listen to me. I highly recommend this dealership.

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Maryand Brian

Oct 5, 2011

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Robert Scarpaci, Gene Huxley and Dwayne Markland were all so professional. Dressed to impress and happy friendly non pushy sales reps. The test drive was very nice and the location of the drive was not congested which is difficult to find in Brooklyn. The paperwork was explained in detail yet done quickly and efficiently. When we picked up our car, Robert answered all of our questions and showed us all the ins and outs of our CRV regarding the seats, radio, etc. The showroom was also very well maintained. And last but not least, we were happy with the price of our lease. Overall a perfect experience. I wish it could always be this pleasant.

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rtsue

Oct 5, 2011

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The very best service, fast, efficient, courteous, very easy to deal with. I was in and out of the dealership in 20 minutes. I submitted all the paperwork electronically and everything was correct and clear.

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jmcastillo

Oct 4, 2011

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I had a very good experience at Bay Ridge Honda. Our salesman Al was very helpful, knowlegable and honest. Al made the process of buying a certified honda very easy. I love my new pilot!

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Rich & Judy Rossi

Oct 2, 2011

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Our shopping experience at Bay Ridge Honda was more than excellent. Jaime Fernandez was very attentive and answered every question we had about purchasing another Honda vehicle. We ended up purchasing a 2008 Honda CRV which had been garaged and only had 20,000 miles on it. Our old CRV, a 1999, which we had purchased in 2002, has 175,000 miles on it. We are selling it privately. We have only had the new(er) CRV for three weeks. It is a great vehicle and we love it! Thank you, Jaime and Bay Ridge Honda! We are more than satisifed!

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FRANK SQUICCIARINI

Oct 2, 2011

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I was recommended to Robert Scarpaci from a friend of mine who recently bought a Honda Accord from him. I called him on the telephone told him who our mutual friend was and he gave me a price for the Honda Accord LX-P. His price beat three (3)other Honda dealerships by a significant amount. I was even considering buying a Toyota Camry but his price with the equipment the car came with was almost $5,000.00 cheaper then the Camry with the same equipment. It was not hard to decide that I was definately buying the vehicle from him. I actually conducted everything by telephone with him. The first time I met him was when I picked up the vehicle and signed the ownership papers he was just as courteous and professional in person as on the telephone. He also went above and beyond to find the color of vehicle I wanted and made sure it was at the dealership on the day he promised me the vehicle. Also, the day I purchased the vehicle I sat down with the Finance Manager a Mr. Dwayne Markland he was very courteous and professional too. I will recommend these two guys and this dealership to all my family and friends.

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vickielcock

Oct 2, 2011

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Mr. Hinds was hands-on throughout the process to purchase my new car in 4/2011. He referred me to the auto insurance and finance representatives. He went with me after work hours to pick up my car from the Honda depot. He instructed me on how to use the front panel of this high tech car. He led me back to my home destination since I am directionally challenged. The next day when I brought my bank check in to the finance representative he provided me with additional instruction on the car's functioning. He then arrange to have the alarm installed and instructed me on its use. He made the upgrade less intimidating for me especially since my last purcahse was in 10/1995. I give Mr. Lawrence R. Hinds 5 stars for his outstancing customer service.

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Katie80

Sep 28, 2011

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Gregory was very helpful and informative. He made me feel very comfortable with making the purchase of my first car. I would absolutely reccommend Gregory and Honda to anyone interested in purchasing a vehicle.

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leo_batumeli

Sep 27, 2011

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Mark Antony !!!Great personality! Me and my wife went through a big dilemma to chose a right car for our family, budget and taste. We were really confused and we had to decide everything in one day. We met Mark Right on time:)) It was not only his highly professional attitude to his job that made our decision easy, but is was a very friendly relationship with us. His sense of humor, patience and calm personality as well. We would highly recommend Mark Antony not only as a professional dealer but as a dependable person who will really, really help and give you the best package of the purchase!!!! We are so thankful to him, words are not enough. This car, Honda CR_V of 2011 is the first big purchase for us in this country. Mark made it work for us! Mark, you are a great man and we wish you all the best!!!!Leo and Tea.

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elcharfa

Sep 24, 2011

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Dealer was clear by explaing to us about the car we areIntending to buy. Was friendly and took time to show us some Alternatives before we decided to get our final decision.

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Sherifslb

Sep 23, 2011

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Bay Ridge Honda are the best customer serviceand best quality of work. Ask for Mr.Jeff Goldberg, He was very helpful to us and did a really good job.

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fala

Sep 20, 2011

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Quite honestly, after shopping around for a car, I did not have a good impression of car salesman until I encountered the wonderful crew at Bay Ridge Honda. What a pleasant surprise to encounter Jhonnatan Valerio, Hank Bernsten and Frank Collo.Jhonnattan was friendly, patient and knowledgeable. There was no pressure or urgency as he introduced me to the features of the CRV and answered all my questions. Negotiating a deal with Jhonnattan and Hank was honest and fair. There were no surprise additional costs on the bill at the signing or attempts to coerce the purchase of unnecessary items. Friendly, knowledgeable and caring Frank Collo was my last stop for this very pleasant purchase. Plates, registration and all the incidentals were handled quickly and confidently with Jhonnattan communicating with me throughout the whole process. Upon receiving the car, Jhonnattan took the time to explain all the warranties and features and again address any concerns. At no time did I feel rushed. I would not hesitate to personally recommend him for future sales. He is an asset to your dealership. I was impressed with how efficiently this sale was orchestrated by the coordinated effort of this warm, friendly and very professional team. Thank you for a very pleasant transaction.Roni and George Falanco

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Shiroi

Sep 19, 2011

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Receptionists gave warm welcomes on three seperate occasions (initial visit to showroom, day of test drive/purchase and pick up date.) Our salesman, Mark Anthony was friendly, knowledgeable and quietly present to answer any and all questions and offered information on improvements regarding older models and upgrades on the model we were looking at. (Had he been pushy or intrusive, we would have gone elsewhere.) Discussions of pricing, options and financing were simple and straightforward. All necessary documentation was ready as promised at delivery. Mark went through all of paperwork (along with Dwayne Markland)with us before heading out to the car. Once inside the car, he took plenty of time explaining various features so that we were fairly comfortable driving the car off the lot. The entire process was handled very professionally. I would do business with this dealership and Mark Anthony again.

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MAustin11

Sep 19, 2011

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I am very pleased with the professionalism & kindness provided by Mark Anthony. He was informed, honest and patient with me during my lease process. After having a horrible experience with another car saleman I was very hesitant to do business with any dealer and he assured me that my experience with Bay Ridge Honda will be much different. He was right. Everyone was professional and kind. I would recommend this salesperson and dealership anytime!

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william stenehjem

Sep 17, 2011

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Our sales agent was friendly and knowledgeable. He provided thorough information and he was able to answer all of our questions. All in all, our experience was very postive.

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banderson412

Sep 14, 2011

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Nick is the controller at bay ridge honda i gave him a call and told him my situation and he said he would put me in a car and he did. I am very grateful for this. He set me up with Frank Collo who got me approved for a car that was in great shape. Jeff Goldberg was my salesman and he helped me out very much he always called me and updated me as did Frank. Jeff followed up with me to make sure everything was good and it was. All three of these guys were great.

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jeanineg

Sep 7, 2011

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I was bummed to return home from vacation to find that I had to trade in my lease. Lack of money and not wanting to deal were making me procrastitnate. Finally I went to Bay Ridge Honda to face the music and immedieatly explained my situation to Mike B and he was very helpful and made the process extremely easy. As a single woman I am always skeptical of car dealers and similiar situations where I can be taken advantage of for lack of knowledge but I felt very comfortable with Mike and the service he provided. Tomorrow I'm set to pick up my new car. I'll let you know if Mike's promises of no money down and my same car note were accurate. :)

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rthomas47

Sep 6, 2011

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My experience with bay ridge honda was a very positive one. sales consultant Frank Baldassare was honest and straight forward with initiating my deal for our new 2012 Honda Accord. I was pleasantly surprised as this was not my first car purchase but it was definitely the most pleasant. I will be reccommending bay ridge honda and I will be returning.

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elibr

Sep 6, 2011

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Great person to work with, very professional and honest. Recommended him to all my friends and family. Amazing Truck, Great Choice.... thanks Igor for your Help.

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roland12345

Aug 31, 2011

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THIS IS THE SECOND HONDA PILOT I PURCHASED FRM JEFF GOLDBERG AT BAYRIDGE HONDA. JEFF IS FAIR AND HONEST. JEFF IS A PROFESSIONAL AND HE KNOWS HIS VEHICLES

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keerah153

Aug 30, 2011

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The customer service of Jeff and the rest of the staff was excellent! Everyone was very friendly and helpful. Jeff did a great job with helping me find exactly what I was looking for. I am very satisfied with my purchase!

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Smilie

Aug 27, 2011

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I just leased my third Honda Accord from Bay Ridge but this was my best experience. Robert Scarpaci and John Marino are the reasons why. They looked to make me happy and worked out a great price. I felt cared for and completely satisfied with their service. My overall experience was terrific and I hope they continue to please their customers. Thank you Rob and John!

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KaarenE

Aug 26, 2011

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Vacations and days off,required 5 different people each picking up where the other left off, in order to complete our purchase in a matter of days, with only one trip to the dealership. We have never purchased a car so efficiently,no snags,no stress, unbelievabely pleasant start to finished.

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Dancer29

Aug 22, 2011

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I thought buying a car would be a daunting task but Ladi made my whole experience not only simple but I left with a car I could afford including the gadgets I wanted. The staff are all very personable and friendly. I highly recommend this dealership.

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maddy1

Aug 15, 2011

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Please note we were extremely happy with our sales person who really worked hard on getting us thebest deal possible. We were allowed to look in your dealership without some one hanging over us. At theright time Mr Belisario came over and asked if we needed help. Which we did. We do all our service at yourdealership we bought a 2005 Pilot new from you and a used volvo. We are very happy with our New FIt and with Mr.Belisario. thanks Again mdelacuataol.com

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johnmontalbano

Aug 12, 2011

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Very pleased with the friendliness, expertise and knowledgeable sales staff. The service was quick and thorough. I would definitely purchase my next automobile from this dealership.

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Annawg

Aug 12, 2011

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Michael is knowledgeable, professional and overall great guy. After having purchased many previous cars via diff dealership and salesman over the 5 boro, he is by far my favorite salesman ! We were expecting the usual B.S of low balling our trade-in and/or not willing to come down on MSRP for the new Pilot. He never gave us any B.S and gave us a great deal we couldn't resist. We brought it and drove off in our new Pilot the next day ! I would def recommend all my family and friends !

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Mtweety19

Aug 10, 2011

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Mike Belisario was great to work with. He is patient, friendly, knowledgeable and informative. My family has dealt with him in buying our four cars due to his professionalism and looking forward on working with him on our fifth. I would highly recommend Mike to anyone who feels intimidated into investing on purchasing a car. He doesn't make you feel like a "customer" but as a family member where he's works to your best interest. I feel Mike is a great assets to Honda!

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brklynzdimka

Aug 7, 2011

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So I've been to other honda dealerships, as well as other car manufacturers. I must say our experience at bay ridge honda with robert scarpaci was great, he was friendly , fast, to the point, and explained everything we needed to know. he answered our questions very well and told us exactly what we needed to know, nothing more nothing less. definately our best experience leasing a car. I absolutely recommend this place to anyone and everyone.

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IJR

Aug 5, 2011

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I've been to several Honda dealerships to inquire my options to lease a new honda. My initial point of contact via telephone with BayRidge Honda, speaking with Joanne a sales asst her feedback and represtation on the phone was excellent. Shortly after upon my arrival the staff and sales staff were very courteous. When discussing my options and issues I have encountered with other dearler ships the assigned sales rep ensured this would be a very easy process. That said, I got my new lease and the process from beginng to end was seamless with no hidden fees, hassel, contradicting prices or requesting unnecessary cost upfront. The sales rep clearly addressed all options and cost and did not walk away to pull a price out of a tree. The sales manager another key contact, knew a selected option of mine would pose an issue however, he did not make any promise but without my knowledge he got the car as requested 45 days prior to the expected due date. The sales rep called by Monday within 24 hrs to say your car is here. Hope my feedback you find useful; note their are very key points within. Courteous, respectful and most of all a dearlship that listens and will provide an overview of the cars within your budget. I highly refer you to walk in I was referred to this dealership by Honday Corporate. Thank you all for the wonderful experience and keep up the good work!! Sincerely, I--

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KimieT714

Aug 5, 2011

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Bay Ridge Honda is one excellent car dealership. Not only is salesman Joe Barca knowledgeable about their products he also makes you feel relaxed and welcome. The general manager George Gambino is professional and assures you that you are making the right decisions. They are an excellent team who makes a car purchase/lease a pleasure. I would definitely do business with this dealership in the future and would recommend it to friends and famiily!

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THYAMS

Aug 4, 2011

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I went to 3 dealers before I found one that was honest and did not try to sell me something I did not need or could not afford. Bay Ridge Honda is that dealer! They put the joy back in my car buying experience and made the whole transaction stress free! I can't thank them enough for their honesty. What a pleasure it was dealing with them. My husband and I love our new Honda! :-)

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vallongo

Aug 1, 2011

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my nephew and i valerie longo,,,,called bay ridge honda and contacted mr.gambino for a return lease and possible new lease. from the start he was wonderful,,,he put me in contact with robert scarpaci,,,who then got us a quote on a brand new lease for a 2011 honda accord. he held the car and started the wheels rolling and said to me,,dont worry ill take care of everything,,,and to my surprise he absolutly did,,,that whols week and when we went to get the car sat jul 30,,,the car was there the paperwork was done also by mr.dwayne markland,,,all i did was sign the papers and they did all the work,,,i would absolutly recommend bay ridge honda to everyone , especially robert ,,i never in my life walked out of a dealership in 45 minutes with a brand new car,,,this is my 4th honda and when my 2010 lease is up i will go to bay ridge honda for a new car,,,,u should have a rating of superior because thats what i would give this dealership and its employees.. oh and they also contacted me today to see how the car was and if we were satisified ,,thank you

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AOD032659

Jul 27, 2011

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After many months of researching vehicles, looking on line and going to several dealerships what a pleasant surprise to go to Bay Ridge Honda. From the minute I met Al I knew I was in good hands. Unlike so many other car dealers, he was completely friendly, helpful without being pushy, knowledgable and respectful to both me and my 20 year old son. I told him I wanted an Accord and my price range and he pulled up 3 vehicles on his inventory -showed them to me, explained all the differences and worked with me on the pricing. The dealership is first class. They had our 2008 white Honda Accord EX-L buffed and ready the next day for pickup. The financing dept manager, Craig Bono, also was terrific - spent 2 hours making sure my son and I understand all our financing options and helped us make the right choice. Al took care of our old Mazda also - we donated it and Honda took care of that too! They have a terrific inventory for used cars - unlike all the dealers who pull the bait and switch! I had such terrible experiences at Plaza Auto Mall in Queens and at Guiffre Hyundai & Kia in Bay Ridge - i cannot express how different Bay Ridge Honda is... ultimate professionals and couldn't be nicer (and not in a fake, cheesy I want to sell you a car way... sincerely, nice). Go see Al, you will love him!

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DStat

Jul 13, 2011

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After weeks searching for my car, visiting three different dealerships, I was lucky to end up buying from Michael Belisario at Bay Ridge Honda. He was the most collaborative and transparent of any salesperson I'd dealt with. I felt he was honest with me and invested in reaching a mutually agreeable deal rather than just making a sale. He honored terms of a deal promised to me by another salesman, even though he said it was not the dealership's policy as he understood it. I also liked how he took the time to explain the certification process for pre-owned cars.

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alethea

Jul 12, 2011

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As a first time buyer my experience was great and stress free with Jeff Goldberg as my dealer he was very patient ,as i asked multiple questions he went above and beyond to make this a good oppurtunity much gratitude to him thanks for assisting me with this wonderfull and reliable car.

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Jessica629

Jul 6, 2011

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Mike was great to work with. My husband and I felt very comfortable and are very satisfied faith our new pilot. We would recommend him to anyone looking to buy a car.

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MAO86

Jul 6, 2011

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I recommend Bay Ridge Honda and especially Jeff Goldberg. My husband and I went in to purchase a Certified Used Honda and Jeff took his time and showed us some cars. He then worked with us to get the price we desired and took his time to show us how to use the features of the car. We are extremely satisfied with the service and the vehicle.

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johnrolkowski

Jun 29, 2011

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I had a great experince. I randomly asked Mike Belisario who was on the floor for help, he was able to answer all my questions and give me good solution so i could save some money.He was honest,friendly and profesional.After a short time I was driving my new car. Thank you Mike and Bay Ridge Honda.

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canderson13

Jun 22, 2011

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Michael Belisario was extremely helpful. Every detail, from vehicle selection to negotiating the financing was handled with care. He understood what a big decision financing a new car is and was never aggressive at any point during the process. He was patient and he took the time to discuss all of the options available to me. After visiting several dealerships, the straightforward and courteous manner in which Mike and the rest of the team treated me was refreshing. I highly recommend this dealership and I will be returning there for my next lease.

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Paschwarha

Jun 11, 2011

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As a woman I have entered multiple showrooms and the reaction in other dealerships left a lot to be desired. I was not taken seriously. Mr. Mohammed immediately came over and began working with me, respecting my buying power and treating me like a serious customer. I was looking at another car, an Elantra, but his customer service swayed me. Mr. Bono in describing the pluses of protecting my investment, took the time to explain, overcome my reservations and I returnd the next day to take the warranty package. My Markland helped me an issue and continued to encourage me take the warranty package with factual information and financial benefits. The young man doing valet service was pleasant and knowledgeable about the Honda product. I found a complete team working for "me" the customer and I stopped looking and purchased my Honda.

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cchock

Jun 7, 2011

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Excellent experience. Fast, easy to deal with. Even called me to say that there was a financing promotion to save me $$$. Didn't feel rushed - answered all of my questions and followed up several times after the purchase to make sure my car was running well and to see if I had any questions.

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allen a

Jun 6, 2011

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honest, to the point, delivered as promissed gave me a great deal, delivered on time bought wednesday delveed monday, threw in many extrasclosing meeting short and to the pont came there at 3:30 pm left at 4:45 pm

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pierrearty

Jun 5, 2011

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Mr. Belisario was courteous, professional, and straightforward as far as his presentation of the product. He was not pushy and responded to every question and concern in a caring and intelligent manner. My wife and I felt very comfortable with him and believe that we received a fair price based on our finances. We left the dealership satisfied.

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RONNIE QUINN

Jun 5, 2011

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Mike Belisano was a terrific salesman and made our transaction as pleasant and smooth as possible,we will be sure to return to bay ridge Honda for our next vehicle.Thank you Michael Belisano

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259WPSO

May 23, 2011

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My husband and I went in looking for a Honda Pilot in February, but felt that we were not ready to buy. Jeff was very courteous and helpful. When we were ready to buy a few months later, we did go back to Bay Ridge Honda and request to work with Jeff. Overall our experience was positive and we felt like we got a great car at a great price.

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jerry barnes

May 22, 2011

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jeff thank you for keeping it real. I recent purhased 2008 honda accord from bay ridge .sale man jeff was very courteous.if your thinking about buying a car go see jeff at bay ridg honda very polite guy jeff golderg thank you.good man keep up the good

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vpd747

May 16, 2011

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I visited the dealership once before I actually made an appointment for to test drive the CR=V. The sales rep I spoke with on that occasion was very helpful in answering all my questions and providing a printout of the car specifications knowing I was just looking and not ready to buy. He was pleasant and courteous. When I did return for my test drive, that rep was finishing up with another buyer but, while I had to wait, other sales reps were extremely friendly and willing to answer other questions I had even though I was not their client. I found all the staff at the dealership, from the Sales Manager, to other sales reps, to the receptionists, and even the maintenance personnel, extremely helpful and friendly.

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Lrizzo

May 13, 2011

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Bay Ridge Honda has been the best dealership I have leased from. The staff was very nice and attentive to their customers. Thank you very much Michael Belsario for your help and assistance with leasing my new truck. He was very straight forward, honest,friendly, and personable. He worked with MY budget and I did not feel anxious or pressured. It was a stress free experience and I would highly recommend him and Bay Ridge Honda.

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mngator

May 10, 2011

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Our ratings reflect our views on our salesperson in particular. Overall we had a very positive experience because of our salesman, Robert Scarpaci, was very responsive. He tried very hard to provide a wonderful customer experience. The only reason we are not providing a great rating is because of the dealership management. We were disappointed when we were going to buy a floor model and management had 2 sales people working the same car with out the sales people knowing it. This puts the salesperson in a very bad position and makes it seem like the dealership is just racing to a sale. . . .

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stepcesar

May 6, 2011

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I want to thank Michael Belisario and Craig Bono, for helping us purchase our first car. They were knowledgeable and friendly and never pushy. They knew their product and put us at ease almost immediately. Micheal was also instrumental in helping us find our insurance company. After all was said and done, he followed up with a phone call to make sure all was well. We are sure that we picked the right dealership to purchase our car. Thanks Guys!!

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Tiny

May 4, 2011

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Jeff was very nice from the time I walked in to the time I purchases my car. He was patient and took his time in teaching me about cars, Honda, and why the dealership is the best place to purchase a car. Once I made my decision on which car to buy, Jeff was there all teh way. He was sure to give me options of how to go about buying the car as well as how to everything in the car works. I felt like I was Jeff's daughter in which he had just purchased her a new car. He wanted to be sure I was safe and new where everything in the car was and what each item was for. I am thankful I had Jeff as dealer to work with at Honda. I would send everyone I know there.

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kimmyslag13

May 4, 2011

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This was our first time ever buying a brand new car. We heard all of the horror stories ahead of time about how most car dealers are rude, fast-talking, pushy and try to make the biggest sale, etc. We went into the dealership expecting a horrifying experience. When we arrived at Bay Ridge Honda we were assisted by Michael Belisario, who is the complete opposite of the dealer stereotype that we were expecting. He was friendly, informative, very helpful, down to earth, not pushy at all. He made our experience of purchasing a brand new car pleasureable and painless. We love our new car and if we ever need to buy another we will buy it from Michael Belisario at Bay Ridge Honda! :)

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Bridgette S

May 3, 2011

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WOW!!! I have purchased a few cars in the past from another dealership and have been a loyal customer to them for almost 20 years. I have found a new home! From the minute I walked into the used car lot, I was treated like a Queen. The representative that was recommeded to me was off, but Al Hartley was so professional and willingly took the time to get the information I needed and answered all of my questions. Upon my return a few days later, Jeff Goldberg greeted me and was prepared to actively go through the lot of cars with me. He professionally and patiently answered any and all questions. Jeff is not the typical car salesperson. He is not pushy or overbearing by any means and has a great sense of humor. Then came the moment most buyers dread after finding the right vehicle...negotiating the price! Jeff made that so easy with all of his knowledge and expertise. We were able to settle on a great price with the help of his manager, Robert T. Telles, who was more than fair and accomadating. When it was time to figure out the financing and close the deal, Calixtus Joseph (CJ) stepped right in and smoothly worked it all out. What a great Team! Now I see why you all walk around Bay Ridge Honda proudly wearing the 2010 President's Award pin. You truly deserve it! Great doing business with you and I will see you again when it's time for the next vehicle.

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dsoesman

May 2, 2011

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I had an unusual experience at Bayridge Honda. I got the car I wanted at a better price than I expected from an honest and helpful car salesman. I made the trip from Long Island to Bayridge based on a recommendation from a friend. I had gotten the typical Car Sales run around from two different Long Island Honda dealers.My Salesman, Michael Belisario was very helpful, straight forward and easy to deal with. I met Michaels boss, George Gambino as well who was very professional and helped me obtain a great finance rate. I highly recommend Michael and this dealership.

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soniab

May 2, 2011

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I had a great experience buying my first car ever. For years I was hesitant about buying a car just didn't trust car salesmen. Robert Scarpaci was awesome he was friendly and honest. He didn't convince me to buy something I didn't need. He went out of his way to get a great deal for me. I would also like to thank Dwayne Markland for negotiating a great loan for me. I highly recommend their dealership. I love my car.

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richjenn

Apr 30, 2011

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Our experience at Bay Ridge Honda was very pleasant and satisfying. We were assisted by Michael Belisario. He was very informative and helpful and not pushy at all which is what all car buyers fear. From the moment we walked in we were treated as family. We drove away with a great car and a great deal thanks to Mike. We will definitely refer our friends and family to see him when they need a car! Thank you Bay Ridge Honda and thank you Mike!

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deem

Apr 28, 2011

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Mike was awesome! From the minute I stepped in there, he was willing and able to work with me. Very out going, friendly, and determined to find a car that was for me. Offered me a great deal I could not turn down, the experience was just exceptional; I would recommend everyone and anyone to him.

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pegg106

Apr 18, 2011

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We had gone to another dealership close to home and were very disappointed.Though they were very busy Rob and Dwayne were helpful,courteous,friendly and made our transaction a breeze.I love my new Honda accord exl and recommend this dealership highly.

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RBaccala

Apr 16, 2011

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From start to finish the service was impecable. I would recomend Bay Ridge Honda to all my friends. Sales and service were highly professional and made me feel very comfortable. Robert Scarpaci was knowledgeable and courteous. Bay Ridge Honda made my car buying experience the best I ever had.

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tamimur

Apr 16, 2011

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Me and my wife being coming to this dealership for more than 2 years, looking for Honda Certified used cars. Every time we where there the people at this dealership shown their welcome to us and any questions we may have to answer.After all we did our purchase at this dealership and we are very happy with our Honda CR-V EX-L car.Special thanks to Mr.Jeff Goldberg for his great help and friendly Customer Service. Even after deal, he is ready to help us, answering all our questions regard our Honda CR-V.Thanks also to Mr.C Jay, Financial Manager, he was very courtesy while we where in his office, worked to complete credit.Sincerely,Michael and Tatyana

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cardiacrhythm

Apr 16, 2011

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Good experience in buying a car from this dealer. Sales person was very cooperative. Despite finance person (from AHFC) in the same dealer store gave a lot of hard time for no reason. Waited hours in finance office for no reason. Sales person could have made it easier for us.

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Abdulrkhan

Apr 15, 2011

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As soon as we (me, my wife and daughter) walk in and the reception lady told us to walk around and she will find someone to help us out. We start roaming around a Honda CRV as we already have that in our mind before going to Bay Ridge Honda. We already explored RAV4 in Bay Ridge Toyota but we didnt like the way sales man tried to sell us Rav4. When the salesman Ahmed showed up and said hello to us the experience was totally different then what we had at Toyota location. Mr. Ahmed was friendly, very knowledgeable yet he didnt pushed us on anything which we didnt need. He listened to us and then at the end he gave his suggestions which kind of we liked. We leased a Honda 2011 CRV SE model and the managers at Bay Ridge Honda Mr. Hank and Mr. Gene were very friendly and cooperative to us. They gave us all the all the information we need about the new vehicle and also information about the service we will get in feature. I also got calls from Ahmed twice and also a call from Bay Ridge Honda about how our new SUV is and did we like it. We will go back this Saturday to install the Roof Racks and Spoiler on it.Thanks to everyone in Bay Ridge Honda for the service we got. Oh by the way we love our new Honda CRV.Abdul

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deidreTking

Apr 15, 2011

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I gave such high ratings for this dealership because I was treated with respect and dignity. From the time I walked through the doors of Bay Ridge Honda the receptionists were polite and expedient. I never felt rushed, insignificant or was passed over for other customers. When I met with Mr. Fernandez, the sales representative, he NEVER regarded me as a female driver without knowledge. Some people treat female drivers as if we do not exist, as if we ONLY look at the color of a vehicle and not the quality of our purchase, or rush us. Mr. Fernandez and Mr. Bono were excellent! Mr. Fernandez seemed to have a knack of knowing what I needed. When I met with Mr. Bono for the financing aspect he was the absolute best. He was aware that this was my very first purcahse of a car and he desensitized our encounter (in case my car payment was not to my liking) by introducing a superb joke. I laughed, he laughed, I lost my breah, he cried!!! It was great! I felt at ease with his approach of handling my concerns and I never felt that he was being unprofessional. He and Mr. Fernandez were professional, yet not uptight. I really appreciated the opportunity to buy my vehicle with this dealership and have such honest, respectful and professional gentleman on my team! Thank you.

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jolo1974

Apr 15, 2011

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Salesman Michael was very helpful friendly and courteous. Would recomment anyone to go to Bay Ridge Honda great place and oh yes ask for Michael Belisario great guy! The dealership was very accomadating and comfortable. Everyone made you feel very comfortable and the deals are wonderful. Will go for another HOnda when lease is over. Love my acccord. By the way this is my second one in 3 years thanks again

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ktbush

Apr 15, 2011

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I gave very high ratings in the aforementioned categories, because my wife and I were very pleased with the customer service. From our first phone call until we drove off the lot with our new vehicle, all of the people we came in contact with were very friendly and helpful. The Sales Representative who worked with us, Michael Belisario, was very efficient and professional. We really felt like he was the consummate sales representative, because in addition to being very professional, he conveyed a nice personal touch. We have already recommended Bay Ridge Honda to our friends and family and we have every intention of going back to Bay Ridge Honda if we need another vehicle.

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Orlando P

Apr 15, 2011

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This is the best esperience I have ever had buying a car... I can't thank Jeff Goldberg, the Sales Representative, enough as well as Craig A. Bono, the Finance Director and Robert L. Telles, the Used Car Manager. The greatest place to buy a car!!! I'm very happy!!!

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blackinsight

Apr 13, 2011

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After considering a few dealerships, we visited Honda bay ridge, where we were greeted by a professional and well trained salesman Michael Belisario, who helped us narrow the search and choose a PERFECT car to fit our needs and our style. Comparing to other dealerships we got to see on your way, this one exceeded our expectations.The car was delivered on schedule as promised, and everything was great.So, overall we highly recommend this dealership.

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jkippy723

Apr 8, 2011

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Bay Ridge Honda was very accomadating and Michael took very good care of us. Last week, I got into a car accident with my 2008 Chevy malibu which I was very much in love with. I didn't think I wanted any other car until Michael sold me my new Civic. I came in, told him what I wanted and within 2 hours I drove out of the dealership with a brand new car. I Highly recommend this dealership to everyone!

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kismet3417

Apr 1, 2011

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After several unpleasant experiences at Honda of Staten Island, I went to Bay Ridge Honda expecting the worst. I was extremely and pleasantly surprised. Everyone at Bay Ridge Honda, from the initial email response, to the receptionists, to the sales person and manager, went out of their way to make my experience of leasing a car stress free and pleasant. My salesperson, Mohammed Ahmad, took a great deal of time to explain the trade in of my Civic, the leasing of the CR-V, and also the "workings" of my CR-V. He answered my many questions with patience. He and the managers I delt with made the experience actually pleasant, which was a great surprise to me. I truly expected the worst but got the best. I will certainly recommend Bay Ridge Honda to everyone I meet. Not only did I get the car I wanted but I got a great price as well. Thanks to all at Bay Ridge Honda! Denise

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pnmberst

Mar 31, 2011

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I have given this rating because I appreciated their level of service and integrity.They listened to what I needed and didn't push for something I could not afford or wanted. Rob Scarpaci was professional, accessible, and provided my family and I with great respect, friendliness and an overall great experience. Dwayne Markland provided us with the same experience. Purchasing or leasing a new care can be a stressful experience but these 2 gentlemen made it an easy and smooth transaction and treated us with the utmost respect. This is the 3rd car that I have leased from Bay ridge Honda, and I will be back for more. We appreciate all their help and professionalism that they showed us. Thank you again!Sincerely,Philip Tous

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burbyfram

Mar 30, 2011

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We were there to swap out a lease on a 2008 CRV for a new lease of a 2011 Accord. Robert came in on Sunday morning specifically to meet with us as this was his day off. We were pretty impressed that he would give up a few hours of his time to accomodate our schedule and the effort certainly was appreciated by us. Robert was a pleasure to work with and is extremely knowledgeable, personable and professional. Dwayne made the financing paperwork seamless and effortless. I commented to my husband that our last visit to finalize our lease seemed to have taken hours compared to this time when I think we were in and out in about one hour. Kudos to Dwayne for his efforts. To sum it all up, the experience was one of the most pleasant that I have ever encountered at a car dealership and I would recommend Rob and Dwayne as well as Bay Ridge Honda in general to anyone with the utmost confidence and without hesitation.

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writingrobert

Mar 30, 2011

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Frank was clear, friendly, efficient, and honest in presenting my pricing for a Honda Fit based on the "no haggle" Internet / AAA pricing. He listened carefully and respected my preference for a base model over the Sport. He carefully researched details about three options I wanted, and actually saved me money by showing me very specifically how the technical specs for one of the options was not really what I needed. This was a 100% Class Act from a first-rate listener, not just a sales person. Financing was a breeze due to Honda's 0.9% promotion. The Finance guy was not as good or respectful a listener as Frank had been, but he got the job done efficiently. Bay Ridge Honda respected my time, needs, and finances, and every time they said they would do something in a certain time frame, they did. It was a very positive buying experience from start to finish.

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lopezj

Mar 29, 2011

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This is my 13th vehicle that I have leased from Bayridge Honda and I have always been treated well. Ismail Chowdhury is great to work with and should be commended for his superior customer service skills. My recommendations have produced an additional 5 sales for Bayridge Honda.

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normied

Mar 29, 2011

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This is my third Honda Accord lease with this dealership. They are just amazing! Hank is always able to show me exactly what i can afford and tries very hard to work the best deal out for me. I've worked with Hank each time that I leased and every time he makes me feel like he cares. I was introduced to Raymond to carry out my lease and he was very friendly, knew every questions that I asked. They are two very informative people and try their hardest to make me happy. I also have my daughter leasing her Civic through them. Very highly recommended!!

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reneekles

Mar 28, 2011

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I had an appointment set with Robert Scarpaci and I'm glad I did! He was nothing but phenominal at his job. He was more than willing to help me with every step of the way in getting my new car. He was always smiling, made me feel comfortable and has his best interest on getting what fitted my needs. Thinking Robert was the end of the bargain but it wasn't. I then dealt with Dwayne Markland who just completed the process with such efficiency. He understood my situation and did his very best to also get me into my new car. I've had a great experience the first time with Bayridge Honda 3 years ago, but this time around it has surpassed it. I look very much forward in dealing with Honda in the furture and their courteous staff! Thank you for a great experience.

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Buddyboy2600

Mar 28, 2011

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My wife and I had a less than pleasant experience at BR Toyota less than 15 minutes before entering BR Honda. We were greeted at the front door by a smiling receptionist and invited to help ourselves to coffee, tea or hot chocolate. We were also informed where the bathrooms were and allowed to enter the showroom without any salesmen immediately jumping on us. I brought my wife over to the pilot and she immediately fell in love with it. I told her that we were not buying it yet, only looking but I wanted her to look it over with me. We had been looking at the pilot for about 5 minutes and my wife was sitting in the driver's seat but the hood was open and she couldn't see. I was about to close the hood when Marc Anthony, who had been silently standing about ten feet away motioned for me to stay with my wife and closed the hood himself, then said he was available if we had any questions. He waited there patiently and silently until I was ready to ask him a question. He answered all of our questions and when we were done he offered me his business card. I told him that my finances were not yet in order and that I would be back. As he walked us out, he gave me a great price on the car which was basically what I was willing to pay, and would have happily paid. I did a ton of research and knew the invoice price and kbb price and I was a little surprised that he offered me such a fair price. I fully intended on returning and giving Marc Anthony my business as soon as my money was freed up, but a co-worker told me to check out buying a car online. I used a few different sites and got some quotes from various dealers in the Tri-State Area. One of which was Rob Scarpaci from Bay Ridge Honda. His first offer was well below the highest quote I received and even though he wasn't the lowest, He counter offered to come within 150 of the lowest and threw in a set of roof bars to make it worth it and the price wasn't just fair, it was a great deal. When we showed up, Rob treated my wife and I with respect, he didn't try to push us to upgrade on anything, he was friendly and full of information, he set us up quickly and efficiently for the pick-up, he answered all of our questions. The finance manager I spoke to before leaving was also a low pressure pleasure to speak to. I kept expecting him to try and sell me on an extended plan or something else, but he seemed to just be making sure I had no questions left.Overall, the level of service I received at Bay Ridge Honda was outstanding. Their process from start to finish was pleasant and not the pressure cooker some other dealerships feel like. I will recommend Both Rob Scarpaci and Marc Anthony to anyone I come across that is considering a Honda.

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fangman

Mar 27, 2011

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If the used car I purchased is as good as the service I received while purchasing this car I'm in good shape. Sal was very helpful and informative throughout the whole process - recomending good cars within the price range I was working with, answering questions about the car both before and after I selected the car I was purchasing, getting the paperwork in order, working with the bank, etc. I also liked the fact that Bay Ridge Honda had the carfax reports available for display on the dashboard and when I asked if I could have the car inspected by my own mechanic, I got an answer right away that it was no problem and Sal took care of it for me. I didn't have to be there. Also, at first they didn't have a car that was just what we were looking for, but the next day one came in that fit our requirements and I got a call right away to come down and take a look. It was a good experience dealing with Bay Ridge Honda and Sal on this transaction. Did I pay a little more than I needed to? Maybe(according to Consumer Reports and Edmunds,no, I paid a fair price) but the service was worth it.

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elitetoot

Mar 22, 2011

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Robert was friendly, professional and courteous from the beginning to end. I changed my mind a few times on the accessories I wanted to purchase, and Robert was able to accommdate on my needs with no questions asked. Always timely and accurate at answering my questions and assured me that he would make the whole car buying process painless, and he was true to his words.Dwayne was also very professional, knowledgeable and helpful throughout my finacing process - provided suggestions and showed me all numbers before finalizing. Not pushy on getting the optional services and products but definitely provided all the information necessary for me to decide. Overall, could not ask for better services from all the gentlemen at this dealership who helped me getting this new vehicle. Will be back this Saturday to install the accessories and I know that will go very well too. I would not hesistate to refer all my collegues and friends to purchase new/pre-owned vehicles from this dealership in the future. Great jobs!

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sjriccio624

Mar 22, 2011

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Bay Ridge Honda was by far the best dealership out there. We were there last year to test drive the 2010 Honda Pilot with another salesperson (just as great) but we decided to wait. When we finally decided to purchase a new vehicle, like any customer we shopped around but it was Bay Ridge Honda that won us over. Michael Belisario was the salesperson we dealt with when purchasing the 2011 Honda Pilot and he was absolutely wonderful as well as the Sales Manager, Mr. George Gambino. Mr. Gambino gave us a great deal that surpassed any other dealership price and it was Michael who went above and beyond to get what we wanted on the Pilot as far as trim, color and the accessories. We were treated with courtesy and professionalism from Michael and anyone else who was assisting us in getting our new vehicle. We are extremely happy and satisfied with the service. We would recommend Bay Ridge Honda to anyone who is looking for a new car and would look to go there again if we ever need another vehicle in the near future.

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Vcanale307

Mar 17, 2011

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I had a great experience in leasing my new Civic. The salesman was attentive and helped me get the best deal I could get. They had exactly the car I wanted in stock and I was able to drive away with a car. I would definitely recommend this dealership to anyone looking for a new car.

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joeguido45

Mar 16, 2011

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Went to see about trading in my 2008 Honda Civic LX at 11:45A.M. and drove away approximately 3:40P.M. in my new Leased Honda Civic LX S. What a great place. Really! The last time whenn I got my 2008 Honda Civic LX I got it two days later. This was what I requested and they delivered it on time. A great place to buy a Honda. What more can I say about this place, they Totally blew away Babylon Honda which is right near where I live, but I go to Bay Ridge Honda.

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satamian

Mar 16, 2011

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We just leased our second car from Bay Ridge Honda, and we could not be any more happier. We were lucky enough to come across a wonderful salesman named Robert Scarpaci. He made the entire process feel like a piece of cake. His professionalism and ability to raise our comfort level with settling on a deal with Bay Ridge was exceptional. I'm sure all of the salesman are great at Bay Ridge but Robert was really great! We not only recommend Bay Ridge but we also recommend everyone go see our favorite salesman.

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jacastellar

Mar 13, 2011

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My wife and I had a great experience at Bay Ridge Honda. We were looking to lease a new 2011 Honda Accord EX-L and were able to do so at a price we were comfortable with. I would highly recommend this dealership to anyone. This is our second Honda Accord purchased at this dealership.

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josephrub

Mar 11, 2011

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Very knowledgeble salesperson, friendly and thorough. Dealership very neet and receptionist very friendly. The sales Manager was great Mr. Gambino was very helpfull and really helped in closing the deal. He went out of his way to explain things and helped my decision in leasing from Bay Ridge Honda.

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ryebread

Mar 7, 2011

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Rob Scarpaci is an asset to Bay Ridge Honda. He is very attentive , courteous and knowledgeable and made my transaction run smoothly.He explained every step of the process and did not rush anything.There were no gimicks or hidden fees. I highly recommend this dealership.

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taishori3

Mar 7, 2011

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Everybody was nice and helpful! All of our questions were answered. Michael was very polite, professional, and friendly. They were willing to negotiate. We would definitely go back for more business and we recommend it for family and friends. Michael made our first experience of leasing a new car both easy and pleasant.

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antc

Mar 5, 2011

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Bought used honda. Price was very competitive. Very happy with vehicle. Lower price and in better condition than all others I looked at. Pleasant experience. Only sales rep that wasn't full of crap. All other flat out lied to me to get me in dealership. He was totally honest the entire time. Very rare.

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lkwfroggy

Mar 4, 2011

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Nice atmosphere when I walked in. Searched the system for the car i wanted. Very informative! The big plus, Sal came in on his day off just to finish the deal. All the staff were very friendly & helpful. Nice people! Overall I would recommend!!!!!!!!!

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princezzbess1

Mar 4, 2011

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We came to Bay Ridge Honda after seing a vehicle we were interested in on Autotrader.com. We received a salesperson that was already working with somebody else and was back and forth between us and them. To make a long story short, we expressed interest in a car on the lot and asked if he could work with us on making it work for our budget. He was not helpful and kind of blew us off to go to the people he was already working with when we came in. We indicated the car was not yet detailed, however we would be interested if he had time for us. The following day (my birthday) i received a phone call from Jeff telling me that he really wants to make this purchase happen and wants to work with me on making it happen. He asked that i come in and i indicated that i was unable to do so because i had plans. He told me he would get the car detailed and cleaned for me and "its all mine". He sent over the carfax on the vehicle and thoroughly discussed the price and the trade in value for the car i have now. I told him i could come in the next day, which was March 3rd after work, at 7pm. After leaving work early and having my husband do the same, we showed up at the dealership by 7pm, where Jeff was once again with other customers even though we had an appointment to meet. He gave me the keys for the car to inspect it after the detail job. Needless to say, the car was still dirty on the inside, had even more scuffs than we intially thought and we wanted to discuss it with him further. We waited about 40 minutes for him to finish up with the other clients and he came over to me and in an accusatory tone told me that 15 minutes before we came to the dealership, a woman came in and gave hime a $200 deposit on the car and we did not. I told him that we made a verbal agreement and NOT ONCE did he mention any deposits. He downright wasted our time and he was not even the least bit apologetic when i mentioned he could of called me when this other interested woman came into the store, as he had my number the entire time. Why in the world would he give me the keys to a car with a deposit on it already in the first place? This was extremely rude and unprofessional. I will NEVER do business with Bay Ridge Honda and will be sure to encourage all my friends and family to never go back. What a nasty, rude, inconsiderate and unprofessional salesperon and dealership. FYI, my father in law was the top salesperson IN THE COUNTRY for 20 years for another brand, so my husband and I completely know the deal.

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czoller

Mar 2, 2011

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Very professional & helpful. Would definitely recommend dealership to anyone looking to buy or lease.George, the manager, was attentive and understood what was important to me and put me in the car that met my needs. Mike was equally helpful. Overall, a fine experience.

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cilledax

Mar 1, 2011

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The clincher in making our decision was the Honda promotion for 1.9% APR on their used Accords. To add to that, Bay Ridge Honda did have the best deals for internet-priced vehicles we were interested in (compact or mid-sized sedans). So price and financing-wise, they were already at the top of our shortlist.Jeff, our sales representative, was also helpful, friendly and professional. He was straighforward, without the "hype" of irritating salesmen. He answered all our questions patiently, advised us to be careful in the important paperwork, and worked with our budget. At the end of the sales process, before handing over the car, he even gave us a detailed overview of the car's features, all very helpful tips for everyday use.Bottom-line, Honda has a good track record in my family. Our car before this new one was a 17-year-old Civic that was still running beautifully. Moving on to an Accord is an investment I am happy to make.

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jfigueroa-cantey

Mar 1, 2011

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The service was prompt and courteous. The sales person was patient and assisted me in selecting a car that was suitable for my business and personal needs. I am very pleased with my purchase. I had alot of questions about my lease and the salesperson took the time to answer all of my questions and concerns.

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JENZENRN

Feb 28, 2011

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This is the 4th CRV that I have leased from Bay Ridge Honda. Each time I was more than pleased with the service I received. My salesman Igor Shiff guided me thru, giving me practical advice each time. I called him 2 weeks after getting my 2011 CRV and he was available and helpful. I got a great vehicle at a great price.

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kcooch7

Feb 26, 2011

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Very good experience. They are helpfull and the whole process went off without a hitch. The got me the exact car I was looking for and the price had no hidden fees. Everything was ready for me when I got there to pick the car up and they took my trade in with no problems.

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Jennifer Tardi

Feb 25, 2011

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I received good customer service when I released my Honda CRV on Saturday, January 22nd.Micheal was very friendly and went over everything with me in great detail. My entire experience with my new lease was a good one. It was all done in a timely manner.Over all expereince was great!

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steve162

Feb 25, 2011

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ok so this is how it all started i get a call from bay ridge honda on a thursday night the dealers name is danny so he tells me to come in and he will give me a good deal i said ok that satuarday i met with his partner michael belisario very nice guy we talk about the price of the csr and i told him i cant have a higher payment than last time he said lets see what we can do for you it was great i got a lower down payment and the same monthly payment whitch is great also i told him i wont have the down pay till next week he said dont worry take the car tommorw and pay us next week how great is that

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coreyshurchin

Feb 25, 2011

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Everyone was very nice friendly and attentive. We were welcomed as soon as we walked in and helped right away. They answered all questions and gave us a great deal on a new car. Was easy and enjoyable. Would def recommend to a friend. They had a great selection and was able to get the exact car i wanted and more.

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frankd86

Feb 24, 2011

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I recently leased my second car from Bay Ridge Honda and I am very happy overall with the service. Robert Scarpaci was very helpful and nice. He explained everything I needed to know. There were no hidden fees or surprises with price. He was very knowledged about the vehicles there and provided much help with everything. I highly recommend this dealership.

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leia

Feb 24, 2011

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GREAT salesperson and sales team, I would highly recommend this dealership especially if you are working with our salesman(Michael Belisario). They really worked with us and went above and beyond to satisfy us. I am very pleased with my new car and give many thanks to Mike and the team!

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Rtom

Feb 24, 2011

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Experience overall was excellent, I have enjoyed working with the Jeff and would definitely recommend this dealership to a friend. Great customer service, Jeff called2 days later to check if everything was fine and only had a minor issue that we are now working out.If you are looking for a Honda ask for Jeff,he will helpyou out any way he can. Robert Telles the used car Manager helped out Also. Thanks Bay Ridge Honda!

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briyes2301

Feb 23, 2011

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Michael Belisario was awesome in dealing with what we wanted and the situation me and my wife were in. He really cares about his customers. I recomend him and Bay Ridge Honda to anyone. I was very satisfied with the overall experience at Bay Ridge Honda.

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sguzman430

Feb 23, 2011

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This was my first time leasing a new car and I was extremely nervous about all the entire process. Frank took the time to explain everything to me in great detail. I never once felt pressured to make a decision. Once the car was purchased and all the paperwork was finished Frank took his time to not only tell me about the features but he showed me as well. I had a really fantastic experience and I will definitely return once my lease is up.

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hugohonda

Feb 21, 2011

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Both Robert and Dwayne were great. They were both friendly, professional and knowledgeable. I went in for the car in the morning, left for the afternoon, and returned to pick it up the same day. An overall very satisfactory experience. I'll be back for my next car!

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anuta1980

Feb 15, 2011

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Experience overall was excellent, I have enjoyed working with the sales rep and would definitely recommend this dealership to a friend. No one was insisting on any purchase, they were trying to work out a deal that suited me best. Didn't really enjoy doing business with the finance department.

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Ms. Key

Feb 14, 2011

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My first car was an Acura 3.2 TL and when I needed a replacement car I was sure that nothing else but a new Acura would be fit for me. Mike assured me that the Civic EX-L would be just as nice of a drive and would allow me to have a nice, comfortable, economic ally sensible car, while I saved money (as I am entering law school next year). I was going back and forth btw leasing or buying a car and we decided that leasing a car would be better option for me. I was hesitant about leasing a car, but Mike B reassured me every step of the way. He was diligent in his explanations about the pre, during and post leasing process. He answered all of my questions without making me feel like I was annoying him (which I was being awfully annoying) and I greatly appreciate that. Mike called me that night to see how my drive home in my new car was, and both him and my new car really exceeding my expectations. I was shocked to see how well the civic did even in the snowy conditions that NY has presented to us this past month. It has VSA that kicked in when I needed it and I have had NOOOO problems getting around in this messy city. I love my car and I would absolutely recommend anyone that is even thinking about getting any Honda car to get down to Bayridge Honda and ask for Mike B the office is friendly, inviting and you wont feel like you are a piece of meat and someone is ready to go in for the kill like you do at many other dealershipsThanks MIKE!!!!

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johnfran

Feb 13, 2011

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In comparing BayRidge Honda to other dealerships I visited in the area, they were far superior in showroom appearance,salespersons knowledge, & overall commitment to satisfy the customers needs. I would highly recommend this dealership & sales consultant I delt with, Frank Baldassare.

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fran6okoli

Feb 8, 2011

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Everybody in this dealership is nice and friendly. Mike Belisario is fantastic, trustworthy, dedicated and does business with conscience and fear of God. If you ever had a bad experience buying a car, go to bayridge and change the impression for good.Frank

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loud

Feb 5, 2011

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Andy Feldman, was very knowledgeable about Honda models offered and was able to answer in detail all questions. He exhibited patience and understanding and was very helpful in my selection of vehicle purchased.Dwayne Markland did excellent job in explaining financing and extra protection coverage.

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tuccik

Feb 3, 2011

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I have nothing but wonderful things to say about Robert. I walked in the dealership knowing exactly what I wanted to spend and I was extremely happy when an agreement was made. Robert was professional and courteous throughout the whole experience. I love driving the Honda CRV. This is my 2nd lease with Honda and the CRV is amazing. Robert wanted nothing more than for me to drive away in the CRV and I couldn't be happier.I also had the pleasure to meet with Dwayne Markland. He went over the whole Honda package and made sure all the paperwork was in order he alos made sure I understood and agreed to what I was signing.Thank you both for making me so happy!!! The CRV is beautiful and you guys get the highest rating possible from me.....Thank you!!!!!

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whacked

Feb 3, 2011

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We set out looking for a CR-V LX to replace the current one on lease. We went to a different dealership prior to coming here and were not pleased with the price or the experience. We then came here and met with Mike. He was very friendly and was not the typical car salesman type. We got the price we wanted and even got the SE instead of the LX at the same price. We are very pleased, and I will be coming back here for another car sometime soon. I would definitely recommend this dealership to other people.

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bklynpaul

Jan 30, 2011

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A couple years ago I purchased a Pre Owned Certified Honda Civic at Bay Ridge Honda. It was time to purchase another vehicle. I figured i would return to Bay Ridge Honda so I called and set up an appointment. The next day when i went in I was kindly greeted by a woman named Veronica who called the Sales Representative Al Hartley. He was very friendly and knowlegable about the Vehicles.Bay Ridge Honda is a Great place to shop for a car. They treat you right, explain everything and I also received a decent price for my trade-in. There are no pressures or any negativity. They also have the service department across the street that is open late. It is very convenient to bring your car in there and the prices for Oil Changes pretty good and they do it quickly and done right. These people know how to make you feel comfortable when buying a car. I will recommend everyone I know to shop for a car at Bay Ridge Honda.Thanks again :)

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desmond

Jan 28, 2011

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I'm almost bought a new Toyota Rav4 but the car and price did not match what Honda had to offer. I called Bay Ridge Honda and spoke with Robert Scarpaci who explain in detail what my finance option were and also gave me a great deal of a beautiful Honda CRV SE. He was very patient and efficient and had be drive my brand new car in 2 hours. I would highly recommend this dealership to my family and friends.

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sarita cosme

Jan 27, 2011

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on january the 23th we went to bayridge honda to acquire about a crv we were greeted by mr.markland and mr.scarpaci. they treated us like family they were very knowlegible about the car that we wanted. we also receive car with a full tank of gas.we were very pleased with their service. will recomend our family and friends to bay ridge honda. left very happy

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jcacciola

Jan 24, 2011

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Robert Scarpaci was very pleasant to deal with. He is also very knowledgable and worked hard with us to structure the best deal we possible could.John Marino, the Sales Manager was of great assistance to us as well. He offered us several incentives to help seal the deal.

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ascme127

Jan 20, 2011

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I absolutely love Bay Rige Honda. Have been a customer of theirs since my first CR-V back in late 2003 and have never gone anywhere else. I now have a brand new 2011 CR-V and couldn't be happier. There is nothing like the scent of a brand new car. Keeler Greg is, to put it simply, the best. This is my 3rd CR-V leased through Bay Ridge Honda and each time the process was smooth and painless. I would definitely recommend Bay Ridge Honda to anyone looking for a Honda. You won't be disappointed.

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abrosenfeld

Jan 17, 2011

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I have only praise for Bay Ridge Honda. We have purchased two cars from them, a pre-owned Accord and then a new 2010 Insight. They treated us incredibly, answered questions and gave us a good deal each time. The hours of the service department just make good sense. Honda makes an incredible car and Bay Ridge Honda is an incredible dealer.

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Jonrmoney

Jan 16, 2011

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Bay ridge Honda had the most comprehensive showroom in the NYC area. Frank Baldassare my salesman was terrific. He was extremely knowledgeable about the product, very honest and very likable. Duane (sp?) in the lease department was very professional, sharp, and efficient. I look forward to buying more cars from bay ridge Honda.

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31bibteck

Jan 10, 2011

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Having just completed(December 2010)negotiating my fourth car lease with Bay Ridge Honda, I can unequivocally say that this last experience has far exceeded all my previous ones. BR Honda is a very professionally run, well-oiled machine which has swayed me to become a loyal customer over the years.However, it was my salesperson, Andy Feldman, who made this last leasing process the most pleasant, seamless, satisfying and least anxiety-producing experience of all. Andy's manner was assured without being aggressive, professional, courteous, thorough and focused. At no time during our conversations did I feel that he was pressuring me to complete the sale or impatient to be done in order to look for the "next sale."The negotiations were managed very calmly and efficiently and the details for the transfer of vehicles were handled in an organized and smooth manner. Andy took the time to carefully explain all aspects of the transaction, as well as any new features on the new car I was leasing. During the blizzard, Andy was in constant contact with me to update me on the delivery of my car and also followed up after I had picked up my new car.I would highly recommend working with Andy Feldman and will certainly do so for my next lease. Thank you Andy!

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jackshafferny

Jan 7, 2011

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Jeff Goldberg is a very nice and caring sales rep!Jeff did everything he could to make this a good experience!Jeff worked with us to make the price to fit our budget!I would highly recomend Jeff to anyone purchasing a Honda Certified vehicle!

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alice white

Jan 5, 2011

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I was very pleased with the service I received from Bay Ridge Honda. My salesman Michael Belisario was extremely helpful and courteous. I purchased a Honda CRV and I love it. I will recommend Bay Ridge Honda and Michael to my coworkers and family members.

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laloeldoc

Dec 19, 2010

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When I went to Honda Bay Ridge to see an Odyssey 2009, Mr. Jeff Goldberg cars salesman representative showed me the car really cordially and also he was helpful to all my questions, and something that really like him is he does not pushing you into buy anything if you dont want, he showed me, explained me and he gave me time to decide. Of course I bought the car not because was a good price, it just because the good professionalisms with Jeff. Also I have to comment the good job and efficiency with CJ financial manager, he offer you other types of finance package but if you dont want it is not a problem he always understand your position. Overall I had an extremely experience at Bay Ridge Honda used cars dealership I highly recommend it. Thank you Jeff and CJ for your help was a pleasure to meet you.

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gmoneyo8o9

Dec 15, 2010

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I've been a customer with Bay Ridge Honda for years and this is my third automobile. I've dealth with many sale managers but Mr. Goldberg stood out the most. He new what I wanted, stayed within my budget and think like a family man. Jeff took very good care of me. He gave me peace of mind and know I'm driving very comfortable.

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car-buyer1

Dec 11, 2010

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We bought a car at Bay Ridge Honda a couple months ago and have been enjoying it very much so far. The dealer was very helpful and really tried to accommodate all of our requests. He answered all of our questions and we were able to choose a car fast. He took care of all the paperwork and we didn't have to worry about anything. It was a great, easy purchase and I would definitely recommend this dealer to others.

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11234

Nov 29, 2010

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ON BLACK FRIDAY, WE VISITED THE BAY RIDGE HONDA USED CAR DEALERSHIP. I WAS LUCKY ENOUGH TO BE SERVICED BY JEFF GOLDBERG, WHO WAS HIGHLY PROFESSIONAL, COURTEOUS AND PATIENT. HE LISTENED ATTENTIVELY SO THAT HE COULD HELP ME DECIDE ON WHAT TYPE OF VEHICLE I WOULD BE HAPPY BUYING. AFTER SHOWING US SEVERAL CARS, JEFF LOOKED ON HIS COMPUTER AND CAME UP WITH A VEHICLE WHICH HAD EXTREMELY LOW MILEAGE, WAS IN GREAT SHAPE AND LOOKED LIKE IT CAME OFF THE SHOWROOM FLOOR, AND WHICH WAS FAIRLY PRICED. THE EXPERIENCE WAS PLEASANT AND JEFF HANDLED ALL THE PAPERWORK EXPEDIENTLY AND EFFICIENTLY. EVEN THE VISIT TO THE FINANCIAL MANAGER WAS A GOOD EXPERIENCE AND I WAS NOT PRESSURED INTO ANYTHING I DID NOT WANT. OVERALL, I HAD AN EXTREMELY GOOD EXPERIENCE AND WOULD HIGHLY RECOMMEND BAY RIDGE HONDA USED CARS DEALERSHIP TO ANYONE LOOKING FOR A USED CAR. JO ANN FARACI

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steinrb

Nov 29, 2010

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I give this rating so that others looking for a Honda will be sure to visit Bay Ridge Honda. Knowledgeable, professional staff (Mark Bayarsky; CJ Joseph) that demonstrated first rate efficiency and total integrity. Went there from Manhattan based on reputation of service center from people I know that use it. Had contacted many other Honda dealers but none rate the 5 Star recommendation I give to Bay Ridge.

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roadwarrior76

Nov 27, 2010

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Wow...what can I say? This is the first time I bought a new car in my life. Richie single-handedly shattered the "slimy used-car salesman" stereotype. He was intelligent, polite, and best of all, he wasn't pushy. I actually live in Staten Island, but Richie and the rest of the crew are so good that I would overwhelmingly recommend driving into Brooklyn to get their great service. Thanks again!

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Alexa 09

Nov 17, 2010

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I leased a Honda CRV through Bay Ridge Honda on 11/16/10.I can not express my pleasure enough in regard to my experience dealing with them.I have never leased a new car before so it revolutionized my pre-conceived idea of car salesmen.Richie, the sales rep. was unbelievable.From beginning to end he explained the process and details so well that there were virtually no questions left for me to ask. I felt absolutely no pressure. He worked diligently to get me the car and color I wanted and to make the whole process run smoothly.I still can't believe how easily everything went. Ritchie was also very congenial, friendly and eager to please.What a great example of integrity and salesmenship, not to mention the great deal I got! What an asset he is to Bay Ridge Honda, he should win salesman of the year award! I truly can not imaagine leasing a car through anyone else other than Bay Ridge Honda. The financial aspect was also a breeze. The Finance Manager, Dwayne Markland was wonderful, explaining thoroughly every detail of the sale,again no pressure.I can not recommend Bay Ridge Honda enough, it was truly a great experience.

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alyssa11236

Oct 28, 2010

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The service and dedication I recieved was above average, CJ the Finance manager worked with me to get the best deal possible; he did an outstanding job. Jeff worked with me to find the vehicle that I wanted. Veronica Torres was great on reaching out to me to schedule a day to come in a speak to Jeff and look at vehicles. Very dedicated individuals. Considering my terrible experience at Paragon Honda a few weeks earlier< I was thinking about going with a Toyota instead. This dedicated team helped to get me the vehicle I really wanted. Thanks for all your time and dedication.

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mbartello

Oct 22, 2010

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A few weeks back I wrote a review that was not the true feeling I had of Bay Ridge Handa. I had a situation that I was not satisfied and did not contact one person from Bay Ridge Honda. I just wrote and complained about their professioanlism,theircutomer service and the way they handled my situation. When after one letter to Mr. Gambino I relaized I was wrong to be so frustrated before I even talked with anyone at Bay Ridge Honda. After the letter I must ask you to delete my review of September 10th and leave this review posted. The Manager, Hank helped as much as much he could do. After the service of all three men it was clear to me that Bay Ridge Handa dose not this to make a sale but rathe to please a customer. The situation that I encountered I made out of proporation and therefore my first review was not satisfied with Bay Ridge Honda. However one phone call and one letter Mr. Gambino and Hank did all that was necessary to make me satisfied, which also restored by idea that Bay Ridge Honda is the number one dealership in New York City. I look forward in three years to either Lease or buy a new Honda from Bay Ridge Honda with the salesperson, Mark I have used for the past three cars. He is very professional and helpful. It was a pleasure doing business with Bay Ridge Honda. I want to publicly thank Mr. Gambino, Hank and Mark. It was a pleasure doing business with them and they clearly showed me solving my situation that they truly believe "the customer" is the number one person they want to satisfy. I would recommend anyone to go to Bay Ridge Honda.Thank you again for your help!Maria Bartolillo

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Ronald orilus1

Oct 20, 2010

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Mr Micheal was very helpful, he was very nice to me and my wife from the time we walked thru the Honda dealership , we felt so welcome because of him, he's the type that I would definitely do business again in the near future and also recommend other people to him, he truly made my day today , because of him I had such a happy day today ,very professional at what he does, and also enjoy he's job, I rated him a 5+***** , I was very much satisfied with his service.

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arturo2075

Oct 19, 2010

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I bought a 2011 Honda Pilot at Bay Ridge Honda. My sales rep was Jaime Fernandez.Jaime and Bay Ridge Honda were great, great customer service and easy experience!They really help a customer understand what the process is, they are very upfront and honest and really usher the process along.All this makes the purchasing experience easy.Highly recommended.

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Ldecicco1

Oct 18, 2010

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I would highly recommed Bay Ridge Honda to all of my friends and family! Hank and Frank were great people to work with. They very accomedating. They always returned my phone calls. My overall experience was terrific. Everyone at the dealership was friendly from the first time I walked into the dealer.

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Nick La Brocca

Oct 18, 2010

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Great I was very happy with the way the sales person knew what he was seller and took the time to explain every thing to me, he also made me very relaxed while my wife and I where waiting for the car to be prepared as waited to have the lojack system instilled

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mpaulmarin

Oct 14, 2010

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Andy Feldman was really helpful in helping me find the right used Honda. He was also really flexible when I decided to buy instead of leasing, and he really paid attention to small details. Even though the car was used, it looked brand new (and waxed) when I drove it off the lot. I would highly recommend that anyone looking for a new or used Honday contact Andy.

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newyorker

Oct 14, 2010

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Paul Berry was very helpful and friendly, made our experience of buying the vehicle a pleasure. No fuss no gimmicks.He worked with us on the price and made sure to go over all the warranty policy with us. All the paper work was taken care of in the same hour of purchase, we got to walk out with our new car the same day! A great car at a very good price!!! Very happy with my 2008 Honda pilot;) Thank You!

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kennedy313

Oct 12, 2010

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We were looking to buy a safe, reliable car for our daughter. We looked into other car dealerships and a friend of ours referred us to Bay Ridge Honda. From the minute walked in to the dealership, we felt extremely comfortable. We were able to take our time and did not feel pressured to make a decision. Jack Mui and Hank made our experience wonderful. Jack was extremely thorough. We explained our financial situation and he helped us decide that leasing would be our best option. He was incredibly friendly and made us feel confident that we were making the right decision. Hank also gave us a great offer on a 2010 Honda Civic, our daughter's first car. We would definitely recommend Bay Ridge Honda to anyone looking to buy or lease a car. Once our lease on our Toyota is up, we're also moving to Honda!

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nenanboodha

Oct 6, 2010

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On october 5 my girlfriend and i just happened to be in the neighborhood, and we were looking at the certified used vehicles on the sidewalk, then we crossed the street to the new vehicle dealer, when we were approached be a salesman named Robert, who was very friendly with us, he asked us if we wanted to take a look at anything, we said yes, he asked a couple of questions to find out what we needed, we have a 2 year old child so we needed some space but not too much, we also were looking for good gas mileage, safety and reliability, he walked us over to a white crv, which i didnt even consider because i thought of it as a "girl car" he explained all of the features, the he demonstrated some interior ones, i thought it was going to be to small for me but i was wrong, he explained ALL the safety features, which is very important to us, I was already leaning towards the crv, just after this short period of time, then he even gave us another option, which was the honda fit, which i definitely thought was too small, but again I was wrong, i fit in it quite well, to my surprise, i loved the versatility that it had, again he explained all the features, i really ended up liking this car too, Actually my brother is a mechanic for honda/acura in Texas and he swears by honda, we also have an old 1995 acura integra, which is still going strong. I even told Robert that I like the way that he was treating us because usually when we go to a dealer, they try to rush us into buying something,before even givingus information or asking good questions, which i hate and will never do again, we made that mistake with our 04 Maxima, Robert even went over the numbers with us, for both vehicles, we did not want to purchase a vehicle that day, but he almost had us convinced on buying that day, my girlfriend was definitely convinced as was I, although we did not purchase that day we are planning on buying within the next 3-6 months and you know what, we will be coming to this dealer and making the purchase from Robert, he is a great salesperson, very friendly and helpful, he listens very well and gave us more information than we expected.I would like to thank Robert for the time that he spent with us, it is greatly appreciated.Sincerely,Jorge Ruiz & Wanda Feliciano

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mikelee223

Sep 30, 2010

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Went to the service center at Bay Ridge Honda for some noises and some kinda of fluid drips. Dropped off on Wednesday, for the clinking/clunking noises from the front suspension and left side drips. Test droved it with the service manager didn't produce the noise. Still left it there to see if they can find any drips. With my persistence, i looked on line for any service bulletin for the clinking/clunking noises from the front. "Bingo" I found it. Thursday, Told the service manager about it, he still says no noise. The way I drive and the way he drives "Like a Granny" would never make the noise come up. So I droved it for about 30 mins and the noise came back. Went back there and and showed him, and he droved it around the block. "Confirmed" noise was from the front suspension. He goes and orders the parts for the service bulletin and asks me if I wanted to take the car or leave it. I decided to take the car back for the weekend and drop it off next week for the service. He tells be to goto the cashier for the paperwork to get the car. The nice cashier tells me its 100 something dollars. I'm like what, i'm not paying for it. I talk to the service manager and he tells me that i'm paying for the service they done for the leak on the right side.. (When I stated the drip on the "LEFT Side") He said they pressurized the cooling system. (I never gave the OK for that service to be done, I just asked to check it out) They did the work without my authorization and tried to charge me for it. With us arguing about the cost, he tells me to pay half and I of course didn't agrees, since I never told them to do the work. Now he tells me to take my car, leave and he'll cancel the order for the parts for the service bulletin. So I get home called up Honda of America and complained about this service manager and dealer. ( DON'T LET THIS DEALER GET YOU FOR ANYTHING. ) Hopefully, they will not be able to keep their "Presidential award for excellence."

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tmchnx

Sep 30, 2010

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Everyone at this dealership were very friendly and courteous. We were shown the car that we were interested in. We had a hard time deciding on the color, so our salesrep showed as vechicles of different colors and different interiors. We were not pressured to purchase any additional accessories. We did get the entertainment center and wheel locks.On the day that we were supposed to get the new car, we decided to add Lojack system. While we waited for it to be installed, everything else was explained to us. Once the car was ready, our salesrep showed us the features and controls of the car. The radio had been preset to our favorite stations.Overall, it was a pleasant experience.

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auntsa

Sep 28, 2010

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I have nothing but the best things to say about Bay Ridge Honda! Kudos.....my salesperson Michael Belisario was nothing short of kindness, knowledge and patience with me. He answered every question I had and there where alot! Everyone at Bay Ridge Honda were extremely professional and helpful, and also very friendly! I would recommend them to anyone. I have not had a new car for awhile and with all the new features, Michael took his time to explain each one to me.Thank you again for all your help with my new Accord!Cassandra Gramegna

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Arim56

Sep 25, 2010

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Very good Experience at this dealership. After seeking to replace my daughter's 2008 Civic with a bigger car. We decided to go with an Accord Coupe. Unfortunately,the 4 cylinder were no where to be found (end of season) so we went with the 6 cyl. instead.The transfer from one car to the other was extremely smooth and my daughter LOVES her new car. Thanks to Mike and his excellent service!

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Honda Accord

Sep 24, 2010

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Arrived at Bay Ridge Honda at three o'clock in the afternoon, and drove out in a certified pre-owned 2007 Honda Accord at ten minutes to six. This included everything from appraisal and trade-in of our old car, and completion of all necessary paperwork.Our used car sales rep, Jeff Goldberg, gave us his undivided attention and was most professional in handling all aspects of the purchase.We got a great price on the purchase of the 2007 Honda Accord, a fair price for the trade-in of our Honda Element, and thanks also to the Costco Certified Pre-Owned Used Car Buying discount program, we received an additional savings on our purchase.Bay Ridge Honda and its staff makes buying a car a breeze . . . wish I knew about them before, fantastic service!Thank you Bay Ridge Honda and Jeff Goldberg.

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aoiruyfbs

Sep 18, 2010

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I bought my second Accord from Jeff yesterday. The first was a total loss last month that I purchased from him in March of last year. In all honesty I didn't consider going to any other dealership or using ebay or craigslist. I knew I would get a very fair price with him and none of the extra charges that usually come with buying a car. There was no end to the courtesy, patience, good advice and service that I received from Jeff and Bay Ridge Honda. The Accord that I got was probably the best deal on a car in the last 10 years. There is no question about it, if you need a car, go see Jeff. I was exceptionally cautious about buying my first car and he extinguished all of my concerns which is why I came back for my second one and intend to do so for every car I buy.

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babbalicious721

Sep 15, 2010

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An overall excellent experience!!! After searching for a vehicle at multiple Honda dealerships, I settled on purchasing at Bay Ridge Honda because of the professionalism of every employee I came across. It did not matter whether or not I was in to make an inquiry or ready to purchase, I was treated with the utmost courtesy (I walked into the dealership 2x). It was because of this that my husband and I decided we were in the right place.Jeff, the salesman who handled the transaction from start to finish, is by far the most pleasant salesman I have ever met. And believe me, my vehicle search was pretty exhaustive so I dealt with quite a few of them. Jeff answered every question and ensured a smooth transaction. I told him what my budget was, what car I wanted, and the interest rate I would be comfortable with. Not only did he work hard to get what I wanted, he went above and beyond. The final price and interest rate were well below my expectations, and I still got the car that I wanted without cutting back on any other goodies that came along with the car. I didn't have to haggle or negotiate hard to get what I wanted, as I had done in other dealerships. I always felt like I was in a constant battle with those salesmen. What annoyed me the most was when I set a price and the dealer would come back with something over budget. I had to explain each and every time that I set a budget for a specific reason. I also walked into dealerships with a Capital One blank check. I searched for a vehicle 1/2 of what my limit was and the dealers would continually push me to find something in the higher price range. Jeff did not do any of those things. He made me feel comfortable. Jeff didn't call me back until what was set is what we agreed upon prior to me signing applications and applying for financing. The end result-lower price, lower interest rate, extended warranty, and within my monthly payment guideline. Jeff, you're the best!!!I also met with Frank Collo who finalized the paperwork. He explained the details of every form that I needed to sign (didn't try to pull a fast one). I was in his office for almost an hour reviewing everything. He ensured that I understood exactly what I was paying for and why. Experiencing the professionalism at this dealership has surely made a great impression on me. My sister is looking into purchasing a vehicle in the near future and I've already recommended Jeff to her. Bay Ridge Honda is an EXCELLENT place to shop for your next vehicle. You will definitely become a loyal client. This is my first purchase with them and I am already positive this is only the first of many more to come.

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MissMelo

Sep 14, 2010

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I purchased a used 2007 Honda Accord with a cashier's check for a little over the amount. I was told by Paul Berry that I would receive a credit for what was left over after the taxes and fees which was about $350. I had to call about 8 times after the sale to find out what the hold up was. Finally, I got in contact with the manager who told me that they would send out the refund right away. I received a check in the mail for $17.50! I was pissed! I called and left a message for Paul Berry and of course I still have no answers for what happened. I am giving them another week before I either go down there and get it, or contact my lawyer to get it for me. They never have a problem taking your money, but you will always have a problem getting what's owed to you. NEVER PURCHASE A USED CAR FROM BAY RIDGE HONDA!

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John Bottega

Sep 11, 2010

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I had what others may call a unique experience at Bay Ridge Honda. While my daughter and I were looking at the cars in the showroom, a very nice gentleman came up to us and introduced himself as Eddie Itskovich and said to let him know if we need assistance. There was no high pressure, salesmen weren't following us around and we felt comfortable. I decided on a 4 dr. Accord. I spoke with Mr. Itskovich who explained the workings of the car. I met with Mr. Berntsen, the Sales Manager of Bay Ridge Honda who was very knowledgeable regarding financing options. Both men did not high pressure me nor did they attempt to pressure me. I then met with Mr. Gambino who prepared my paperwork and got me a great deal on my new Accord. Mr. Gambino then called Mr. Galante, Director of Service and Parts, and my daughter and I found ourselves following him into the Service Department. Needless to say I was so impressed. Mr. Galante ran his Department like a well oiled machine and highly respected by all the men. I knew I made one of the best decisions ever when deciding to purchase my Accord at Bay Ridge Honda. Make the right decision like I did, go to Bay Ridge Honda and you too will find yourself in a unique and reassuring car dealership. Thank you to all of these men who truly care about their customers and are proud to serve them in any way they possibly can.

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canidoua

Sep 9, 2010

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I only came in for help to decide what to do with a lease that was coming to an end, Jaime was very very helpful and patient with me, without being forceful and pressuring, he gave me all my options even though I was there 6 hours, I was quite satified with the outcome. Thank you.

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AFG

Sep 8, 2010

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This was our first new car buying expereience in 8 years and the experience may make us want to buy a new car more often. The showroom is clean and uncluttered and the representatives from the receptionist to the saleperson to the business manager were all courteous, professional and personable. Buying end of model year from dealer stock can limit options but Roman Alpin, the salesperson, heard us out and came up with a model with amenities and a price that was right. He was straight forward about the cost of models that the dealership had little wiggle room and we wound up getting an Accord at a good price. On the early evening of the day of paperwork and pickup both the salesperson and the business manager stayed after the showroom closed to finish the transaction without any hint of rushing the process. Having decided to take the "cash back" instead of the low advertised financing rate, Dwayne, the business manager, was still able to get us a loan rate lower than that was posted.Several days later I returned to the dealership to purchase additional keys and to have Lo-jack installed. For whatever reason, I was kept waiting an hour. However, once the assistant manager overheard my complaint, he personnally took my car to the Service Dept. and had the work started on the installation. The Service Dept. assistants were courteous and efficient. Their waiting room is very pleasant with three workstations, free WiFi, good seats, newspapers and coffee.Bay Ridge Honda is a place to go and Roman Alpin is a person to see.

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joanalto

Sep 4, 2010

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I found this dealership to be excellent and I received personalized service. I never felt rushed or pressured to make a decision. I would definitely recommend this dealership and sales consultant Karim Mohammed. Great selection of vehicles at best price.

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sheryl l.

Sep 2, 2010

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I bought a pre-owned Civic and it's in such terrific shape it feels like it's new. I highly recommend Bay Ridge Honda and especially Al Hartley, the Sales Rep who had the incredible patience to answer all my questions that led me to the right purchase for me. He wasn't pushy, but made himself readily available to assist. He was definitely the type of salesman I needed to help me make such an important decision. I'm real pleased with my purchase and feel I got a great deal. I couldn't be happier, well, unless they just gave it to me. I feel I can say with confidence, "Shop Bay Ridge Honda" ... you won't be disappointed. I wasn't.

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butterremy

Sep 2, 2010

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this dealership was convient to go to, and the dealer was great and friendly too. He was vibrant and knew his cars very well. He helped me make a great decision on a car. I couold of never done it without him. I recommend anyone to go to bayridge honda and go see Richard Forgione.

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JuneMcG7

Aug 31, 2010

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I consider myself an experienced consumer. This was my 34th car purchase and I was prepared for anything and everything! I expected to be told I didn't qualify for "the special rate of 3.49%" as so many Dealers say once in the Finance Office. Didn't happen here! My Salesperson, Jeff Goldberg, did everything possible to insure my satisfaction and the Finance Manager was more than a pleasure to work with.In addition, the vehicle I purchased, a 2007 Accord EX-L, was priced below retail value and spotless. Every concern I had was addressed with courtesy & care! Would highly recommend.

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brent3721

Aug 30, 2010

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After a horrible trip to the Mazda dealership in Bay Ridge we stopped by Bay Ridge Honda and met with Louis. He worked with me on a good price, showed me what packages would fit into my budget and was overall really helpful, not pushy, just a class act. We are very happy with the experience and have a kickin new CRV to show for it :D thanks Louis!

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cmila

Aug 25, 2010

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This is my second experience with Bay Ridge Honda and have no complaints either time. Both times the salespeople were courteous and helpful. Michael Belisario was professional and efficient during the sale. Both Mr. Belisario and Hank, the sales manager worked together to get me the best possible deal. Thanks for my free gift! I am very satisfied with my purchase. I will refer friends to this dealer and would consider going back in the future for my next car.

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dlucas77

Aug 24, 2010

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I just leased my 2nd car at Bay Ridge Honda and once again a great experience. My lease rep. Mr Roman Alpin was friendly, knowledgeable, and patient, he was able to clearly explain to me what my options were. He also worked with his supervisors to assure me the best deal. See you in three years!

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filminny

Aug 24, 2010

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purchased my last 3 hondas at paragon honda. Will not go back there again. Bayridge honda was excellent. I was not pressured to by anything. i was able to think about my purchase go back to the dealership and buy the car i wanted. i did not feel pressured to purchase anything extra on the vehicle. a refreshing experience.

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mallory paige

Aug 21, 2010

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I was looking to buy a new Honda and Bay Ridge Honda was recommended to me by several trusted friends. I must say they did not point me in the wrong direction. The moment I walked in I was greated my Mr. Roman Alpin he was friendly, knowlegeable, patent and professional. He took his time and explained the all the differences between all the models of the car I wanted showing me the difference in the car never pressuring me. He worked with me on the price giving me a better deal than I expected. i did not have all the paper work I needed that day so he gave me his work and cell number and we spoke on the phone manny times in reguard to my investment. I was vary pleased with Mr. Alpin and would go back to him in the future.Mr Dwayne Markland was the finance manager assigned to me. He was very knowlegeable, personable, friendly, and helpful and considerate.I have really poor credit and the best finance % rate I got from most banks was 17% but Mr. Markland shopped around when he did not have to to find me a 11% rate saving me thousands of dollers he also took his time and answered all my questions as well as my 78 year old mother's some of which were not directly related to the sale when i told him my mothers family owned a modle T ford he got up and showed my mother the modle T that was in the show room that was one of Bay Ridge Hondas first trade in cars when they opened, further when my mom said she needed some water he went across the streat and bought she and I a bottle of water and would not except payment for it. at that point the papers were already signed he did it out of the goodness of his heart.I am very pleased with my experience at Bay Ridge Honda and will give them repeat busness. Mr. Roman Alpin and Mr. Dwayne Markland are a credit to Bay Ridge Honda.

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nzizelis

Aug 20, 2010

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It was an absolute pleasure working with Mr. Forgione and Bay Ridge Honda. He was honest, worked with the budget I gave him and was very attentive. I didn't feel like I was dealing with a sales person at all. Mr. Forgione was also extremely knowledgeable about all the models of Honda's as well as comparable vehicles I was interested in. I would highly recommend the dealership, which was clean, friendly and comfortable on a hot summer day and Mr. Forgione as a fine salesperson. My car was clean and ready to go when I arrived, the front desk was more than pleasant and I feel I got a very fair price. An overall great experience.

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fd911emt

Aug 20, 2010

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I had been to numerous car dealerships in Queens,Long Island ,and New Jersey and I had the feeling of being pressured and hounded.I then walked into Bay Ridge Honda and all of that changed.Both Al and Jeff were involved in my experience, and after that one visit I knew this was the place for me.Both Al and Jeff were involved in the whole process and returned my calls immediately.I did not feel any pressure and wasn't followed around the showroom.It was a pleasant experience,I love my car and want to say thank you to Al and Jeff..I would recommend Bay Ridge Honda to anyone looking for a vehicle,,friendly,patient staff...Margaret

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Ava

Aug 19, 2010

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I just leased a 2010 Honda Odyssey from Bay Ridge Honda and have to say I got a very fair deal. My sales consultant, Mr. Richard Forgione, was nothing less than outstanding. He is a true professional and was very courteous to my requests in picking the right vehicle for me and my family. There was no sales pressure at any time. Mr. Forgione was honest and up front with me. I usually don't write reviews but I had to take time out and say I had a pleasant experience dealing with Mr. Forgione and Bay Ridge Honda. I would also like to thank John behind the large elevated desk and the kind ladies by the front door.

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yesterday

Aug 18, 2010

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Luckily for us, when we walked in the door we were paired with Richie. We were first time buyers unsure about what we wanted and how we wanted to go about getting it. Richie was so patient, meeting with us time and time and time again, answering our questions, taking us on test drives, calming our insecurities.When we finally decided to buy, we realized that we had missed out on the color we had originally wanted. Although he was unable to secure the color, through no fault of his own, he worked for days calling other dealerships and badgering the swap manager of his dealership trying to find us exactly what we wanted.During the finance portion of the exchange, when things got a little heated, Richie, who is not normally involved in that process, came in to calm everyone down and get us back on track. By the end of the sale, we were shaking hands and laughing with everyone in the dealership.I would recommend Richard Forgione to anyone looking to purchase a Honda.

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cyatomon

Aug 17, 2010

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We came to the Bay Ridge Honda dealership with great apprehension, having being looking for a used car for a month now, we have had our share of bad experiences.Well that changed right away, when we met Jeff Golberg, who helped us getting the car that fit all our needs.Jeff was very nice to deal with, and most importantly he listened to us, and was never pushy about the sale. He was pro-active throughout the whole process, met our demands and delivered us the Certified Honda car that drove and looked new. The detailing was good, we really feel like we have a new car without breaking the bank!When it was time to deal with the financial aspect of it, we felt at ease and although it is a big purchase.Bottom line is that I would recommend this dealership to anyone who is looking for a car, talk to Jeff, he will help you.

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hisproprt

Aug 13, 2010

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Jeff Goldberg was knowledgeable, friendly, helpful, and he put no pressure on us. He gave us accurate information in a professional and friendly manner and let us decide. It was the most pleasant experience I have had in buying a car. Thanks, Jeff.

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tony10

Aug 7, 2010

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Me and my wife were looking for a new car. The salesperson at BayRidge Honda, Mr. Raymond Yu was professional, very knowledgeble of the product and courteous. The sales staff at BayRidge Honda, I noticed would help each other. We bought our car there. I would recommend BayRidge Honda.

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freemon45

Aug 5, 2010

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Richard Forgione is a terrific salesman. Buying the car and picking it up was easy and not stressfull. Richard gave us everything that he promised. I got the exact car that I wanted and the price was exactly what I wanted to pay. I have family members who drive a Honda and I will definetly recommend that they see Richard Forgione at Bay Ridge Honda when its time for a new car.

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NewAccordOwner

Aug 3, 2010

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From initial phone conversations to initial meeting to test driving to paper signing to demonstrations to coffee and water, Jeff Goldberg was a competent, well versed salesman that we would recommend to anyone. We purchased our son his first car through Jeff. We felt he was giving us all the information we needed about the car itself and about how Honda certified pre-owned worked. Dwayne, the finance manager was efficient, personable and able to close the deal quickly without any stress. We feel we got the best deal for our money and that the car we purchased is a safe car for our son to drive.The only draw back were the tires, but Robert, the sales manager took care of that to our satisfaction!Thank you, Bay Ridge Honda, and specifically Jeff, for completing what could have been an exhausting exercise, but turned out to be easy.We hope to post more positive experiences with this dealership over time!

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Sammy26

Aug 3, 2010

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I wanted to buy a new car and did not know what I wanted. After having been to three other dealerships already I came into Bay Ridge Honda and was being helped by Richie Forgione. He was a great help and a very nice guy. He was very honest with me and his help was excellent. Richie helped me decide on what I wanted and led me into the right direction. Compared to many other salesperson's Richie's opinion mattered to me. He was very kind and knew what he was talking about. I felt very comfortable buying a brand new car at Bay Ridge Honda. To me it seemed that other dealerships were being pushy and trying to sell me something I did not want at that instant.

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jchia23

Aug 2, 2010

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I could not be happier with the service I received from Richard. He had a ready answer to every question I asked. He was friendly, patient, and honest. He worked the numbers out for my deal right in front of me! I was impressed with that alone. The numbers he promised were exactly what they were. From the moment I stepped into the show room, to the time I drove away in my new car the service was outstanding. He was very busy that day juggling another customer along with me, but I never felt forgotten about. He repeatedly checked in on me to make sure things were going well, and to give me the status of my paperwork, car, etc...The transition happened very smoothly and was done within a few short hours. I would HIGHLY RECOMMEND Richard to everyone I know who is in the market for a car. Easily the best car buying experience I've ever had!

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mrptcbrooklyn

Aug 2, 2010

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I have nothing bad to say about the Honda dealership at Bay Ridge. Richard was my Sale Consultant. He was great. He was very patience and friendly to me. He took his time and shows me all the cars that were available. We found a car that was made for me and he ran the number and made sure the car was around my budget. When Im ready to get another used or a brand new car, the first person I will go to is Richard. Its just too bad that the rate only goes up to 5 because he is up with the 100.

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Rimmazey

Jul 31, 2010

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Richie was fantastic! He knows how to treat his customers with respect, patience, and sincerity. He made sure to let me know that he is always available even after I walk out with the keys to my car. Richie was very friendly and knew how to assess what I needed in a car as well as affordability. I would most definitely recommend him!

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DanielleT2020

Jul 25, 2010

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Richard was very patient in my needs as a customer and has worked with me to recieve the best option I can in regards to my personal financial situations. Customer Service was great as he helped me feel as comfortable as possible with the transaction.

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laureen

Jul 24, 2010

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The professionalism and character of this dealership is impecccable. I was treated to valet parking when I drove up in my rented car. I was asked what my needs were and then we proceeded to go through their lot and choose a car that would best suit my needs and budget. I am not typically an easy person to please, but Richie Forgione was extremely helpful and patient with me. After two hours i was able to walk away with a 2010 honda accord exl. Im very happy.

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sicilia45

Jul 20, 2010

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I purchased my 2007 CRV from this dealershi, first time as a leasee, no one explainedthe process to us, consequently, we were taken to the cleaners, we thought we had36 mos but after signing realized it was only for 32 mos, also the initial offer(written) was for a 4xdrive and realized later it was not, also dealing with HAANfinancial servies has been a nightmare, again we were not told that there would befinal charge of $450.00 and although we had taken out insurance for damages they didnot cover complete cost as we had been assured we would be. The GPS did not functionwell and was rather dangerous especially if you only relied on voice cues. The service dept. would make light of it and laugh it off. But the final straw came two months after we terminated the lease, we got a call from a potential buyer for the car who apparantly had gotten personal information from the GPS WHICH THE DEALER NEVER BOTHERED TO CLEAN AND DELETE INFORMATION. Again when I called the dealership they acted as if it was nothing. This is not a reputable dealership watch out for everything you sign and make sure you ask all the right questions.

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GraceCappi

Jul 16, 2010

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I bought my last car at Bay Ridge Honda 7 years ago and have brought my car here for servicing ever since. I have worked with George Donovan and Gaetano and have found them extremely knowledgeable, courteous and helpful. I can always trust their judgement and advice. I now traded for a new CRV working with Richie Forgione who, along with George and Gaetano, has proven to be a friendly, knowledgeable person I feel I can trust. He has given me solid advice and made suggestions to assist me to find exactly what I wanted at a price I can afford.Because of the interaction I have had with these three gentlemen I would strongly recommend Bay Ridge Honda as a place for anyone to purchase their next car. I would also recommend them to bring it in for servicing where they can rest assured it will be done right the first time.

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josephgelfand

Jul 13, 2010

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The Sales person (Jaime Fernandez) was very friendly and professional. I would use him again to lease a vehicle. Within four hours I was riding out in a new lease auto. The manager Danny Q was also very friendly on the phone when he telephoned me about leasing another vehicle.

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mrb167

Jul 13, 2010

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I recently bought a certified pre-owned Honda from Bay Ridge. Theyve got a big inventory of certified cars at good prices, with new ones coming in all the time (as usual, check the web for best pricing). Its too soon for me to have an opinion about customer service as an owner rather than a buyer (I did buy a couple of accessories here a few years ago) but the dealership overall seems friendly and professional. My salesman, Jeff Goldberg, was very nice, knowledgeable and helpful. He gave me info about Hondas that I didnt know though Ive owned one before. He called to keep me informed when cars came in that matched what I was looking for, but he didnt pressure me. Jeff also helped me with insurance quotes on his day off! When I arrived to pick up the car it was as promised, perfectly detailed, clean inside and out. A good car-buying experience overall smooth and low-stress. I felt helped rather than hassled as I have in the past.

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YBeyzarov

Jul 11, 2010

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The salesman was helpful and even suggested an option (tint) that could not be done by dealership. Based on his prior experience Robert suggested a tinting place near our house, something he was not required to do. We were grateful.John Marino, the manger was a bit tough at first when I tried to negotiate financing. He reminded me of an old school car dealer. I showed him that I could get financing for less then the dealership was willing to offer me by a few basis points a month and felt he came on a little strong to have me accept the dealership rate (which would have been higher had I if I had not had the financing information from my bank before I came in). However, since they gave me such a good price on the car and it was only $3 I agreed and John was great afterwords.

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mejiae29

Jul 9, 2010

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From the moment I went into the dealership everyone was very cheerful, nice and professional. The front desk operators were very curtious and introduced me to sales rep. Michael. Even though the dealership did not have the exact car I wanted they gave me a descent price for the one they had in stock. I wanted a black or metalic gray exterior and the one in stock was light grayl The account manager, who deals directly with the bank and checks clients' credits, was very helpful. He explained everything in detail and worked out a deal that I could afford. The following day I picked up my new car with no hassle and hardly any wait. I had to wait for 30 -45 minutes while they transferred the plates and completed other associated paperwork. The only problem that i did have was the fact that no one knew the exact amount for the DMV fees. I was first told $190 then $160 and ended up having to pay $192.50. Other than that everything else went well. Michael made sure I was satisfied and escorted me to my new car.

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ANDREWCHIN5787

Jul 7, 2010

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RICHIE FORGIONE IS THE ONLY PERSON THAT I KNOW THAT WILL TAKE THE TIME WITH HIS CUSTOMERS AND GET THEM THE VELICHLE THAT BEST SUITS THEIR NEEDS HE THINKS FOR OTHERS BEFORE HE THINKS FOR HIMSELF HE PUTS HIS HEART OUT TO EVERY HE IS A REALLY GOOD WORKER AND FRIEND

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kpalm17

Jul 2, 2010

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The people at the dealership were friendly and knowledgeable, and they made sure that I was satisfied. Joe Barca took his time to explain all that needed to be explained, including how often I should change the oil and what oil is recommended for my car.

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mlblue311

Jul 1, 2010

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I have leased cars from BayRidge Honda several times in the past,and have always had a good experience.This time,however was a great one! The salesperson,Richie Forgione,wasnot only extremely professional, but hospitable, honest and did everythinghe possibly could to make the deal I wanted.I left with the car I wanted, in the color I wanted, and for the price Icould afford.A great big thanks to Richie, I love my car!Richard Forgione is an assest to Bay Ridge Honda and I hope they know it.

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zhujianglong

Jun 30, 2010

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I had a great time at Bay Ridge Honda today. I did extensive research and discussed in details with Dana Vieiro, an internet sale specialist, before I went there. I was greeted by Michael Belisarion, a very friendly gentleman. In general, I like Mike very much and we did not waste much time before we made agreement on the price. Mike got everything ready in three hours and I just drove back my 2010 Honda Odyssey right after. I would strongly recommend Bay Ridge Honda.

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joshkp

Jun 27, 2010

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Let me start off by saying that I traveled from Cincinnati, Ohio to purchase a Honda Pilot. I flew in on a Friday and had a horrible experience with another Honda dealer in New York before visiting Bay Ridge Honda. I was there when the doors opened on Saturday morning and was greeted immediately by Paul Berry. I had done extensive research and knew exactly what vehicle I was looking for. Paul and I started to work out the details on the price and extended Honda Care warranty. I was extremely pleased with the outcome and would recommend Paul and the entire staff at Bay Ridge Honda to anyone looking for a great, no pressure, used car buying experience. Their customer service is outstanding! I made the 12 hour drive back to Cincinnati in my "new" '07 Pilot, thankful for having the opportunity to work with someone like Paul. I can assure you that I will be contacting Paul when I'm ready to purchase my next Honda. Thanks Paul!

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Patricia Moreland

Jun 25, 2010

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Karim Mohammed was a very friendly and extremely competent sales person. He kept in constant contact with me to assure that the process of leasing the auto was completed with out any issues. In addition, Karim explained every detail of the car when I picked up the automobile. He always had a smile and a friendly attitude. Honda is lucky to have such a valuable employee. I would recommend this dealership without hesitation.Patricia Moreland

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nyf542

Jun 24, 2010

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From the moment I entered the dealership the salesman, Robert Scarpaci, was courteous warm friendly and very patient. He listened to my needs and wants. He was very thorough in showing me what was available to me and what would fit my needs. He was very understandable in explaining the various costs entailed and the options that I had. I felt he was honest, sincere and really wanted to make sure that I got just what I wanted and fit my needs. He explained all the financial options that were available.Once i decided what I wanted he took me for a test drive to make sure I was comfortable with my decision. He was patient with all my questions and concerns. The delivery was timely and pleasurable. I could not have been more satisfied with him and all that serviced me. It indeed was a good experience.

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imsteveshadey

Jun 20, 2010

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Paul Berry provided excellent salesmanship and customer service. All my needs were met and he stood in constant communication with me thru the process. Jeff Goldberg handled day of delivery due to Paul being off, and was very attentive to my needs. Also recognition needs to be payed to Craig Bono in Finance for an amazing job getting me the best possible deal on my financing. Great team over at Bay Ridge Honda!!

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lspatoli

Jun 18, 2010

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The whole process from the moment I walked into the showroom until the moment we drove off with the vehicle could not have gone any smoother. We got the car we wanted, in the color we wanted for a very competetive price. The vehicle came in sooner than expected and when we came to pick it up, everything was waiting for us. No pressure at any point. The team we worked with knew the vehicle they were selling and did not have to refer to manuals to answer any questions we had.The environment is clean and professional. When I called in, my messages were responded to in a timely manner. No complaints.

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raven1

Jun 14, 2010

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My husband and I found ourselves in the dealership needing a new car. I had just been is a car accident and had my suv totaled in the accident. Anthony the sales man was a very likeable and open person to converse with. We roamed around the spacious showroomlooking at various cars. Anthony Scrapaci was on hand when we had a question, he was enthusiastic and very informative each and every time we turned to him. The dealership had a very warm and positive vibe from the receptionist to the loan expert. After the purchase of my Pilot I called Anthony with further questions and he was great. Not only did I buy a fantastic vehical but the service the just as wonderful. Also I noticed that other customer seem just as pleased as I was. Honda owners getting their car service enjoyed walking around the dealership as they waited. As far as pricing goes for my Pilot Anthony and the senior sales man were able the get the vehical into my target range.

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ChrissyV1224

Jun 9, 2010

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I was reaching my boiling point with sleazy salesmen and dealerships when I walked into Bay Ridge Honda. It was the third time I had come into the dealership within a two month span, and always walked away with professional, courteous, and most importantly comfortable experience. I walked into the dealership, was greeted by their friendly receptionists and Mike B. had introduced himself. He knew I was there for a car, and we quickly trimmed the fat and got right to the point. Within 20 minutes, I was on my way into a new car without any pressure. I must admit that walking into a dealership is quite overwhelming as a woman due to previous experiences and of course history. I never felt that way with Bay Ridge Honda, and felt that they strive to make everyone and anyone comfortable in their own skin. They sell reliable cars, have professional sales and finance staff members, and most importantly embrace you as a family.I picked up my CRV the next day (less than 24 hours later) and Mike took all the time in the world to answer any and all questions (no matter how small and sometimes unrelated they may be.) He doesn't waste your time, and gets you into the car you want and you walk away a winner.If you go into Bay Ridge Honda, definitely ask to work with Mike B, although I'm confident you'll have a great experience with any of their professionals.

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ghigg5

Jun 3, 2010

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Smooth lease transaction-- I recommend this dealer The salesman was friendly and answered all questions. The car was ready for pick up the same day. Of course I would have liked a better price but I am satisfied. All phone calls I made with questions were answered immediately. Other salespeople in the dealership were also very friendly and went out of their way to say hello.

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rmistade

Jun 3, 2010

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My husband and I were very happy and satisfied with the service we were given by Jeff Goldberg at Bay Ridge Honda. We were referred to this dealership by Costco's Auto Program and Jeff found us a 2007 Honda Accord LX with only 13,460 miles. With Costco's program there was no price haggling. Jeff informed us that the Costco price would be $500 less than the lowest price listed for the car. I had told Jeff that I had previously test driven a Honda Accord but could not consider buying it because the previous owner was a smoker and the entire car smelled of cigarettes and the upholstery had cigarette butt burns. This car was very clean inside and out. After test driving it, we proceeded to finish the sale. Although we were ready to pay in cash, we asked Jeff to find out if financing was available as we were preparing for our first wedding in the family. I received a call from CJ and was given an interest rate which was not what we expected, so my husband and I decided to pay in cash. I told Jeff that we were surprised at the high interest rate we were given considering our credit rating and he told us he would speak to CJ. We were very pleased to hear back from CJ after a few hours giving us a much lower rate 2.49% that allowed us to keep our cash in case we needed it for the wedding. The car and all the paperwork was ready when we arrived to pick up the car. Jeff took the time to give us a long lesson on how to use all the controls in the car and even gave me a test to make sure I was listening and had taken in all the information! We highly recommend Jeff Goldberg, CJ and Bay Ridge Honda!

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jmolina

May 29, 2010

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My experience at BayRidge Honda was amazing, due to Richard Forgione the sales rep who help me in every which way possibe in getting the car that I wanted. He explained everything I needed to know, gave me an excellent price, and I am very pleased with my new 2010 Honda Accord Coupe. I recommend this dealership and sales rep. Thanks Richie

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vrosales09

May 29, 2010

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I was very satisfied with the overall experience I had with the purchase of my new 2010 honda accord...very friendly and professional. I would recommend Bayridge honda to anyone interested in a new car. I was happy with the monthly payments and would defintely go back.

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MSigno218

May 28, 2010

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This was the first time my wife and I were buying a car and we were worried we would get ripped off since we were faily clueless about cars. We went to many dealers to get an idea of what we wanted. Each one could probably sense that we were inexperienced and they tried to sell us anything and everything. When we walked into Bay Ridge Honda, it was a completely different feel! Richie Forgione met with us and we spoke about our needs/wants. He didn't rush through anything. He made sure we understood everything he was saying. He gave us a lot of pointers/advice and information about everything as well. Once we decided on the CR-V, we met with Richie and George Gambino to talk price. He gave us a great price which stayed within our budget. George gave us time to discuss it privately. When we made a final decision, they were as happy for us as we were.I honestly could not have asked for a better experience buying my first new car. Richie and George were absolutely amazing. We could not have asked for more from them. They were pleasant, friendly and HONEST! I would recommend them to anyone with out thinking twice! I promise they will make your car buying experience a great one!

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Lovi52

May 25, 2010

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This is my second time at bayridge honda,and I have to say mike b was pleasure to deal with. He was very attentive and helpful. He made sure I had the best deal, and kept my best interests at heart. I highly recommended him and bayridge honda...

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bayridger

May 24, 2010

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Andy Feldman was very patient with us as we determined which car we'd like to buy, over multiple visits. He answered questions, offered us options, followed up with us but wasn't pushy or rude at all. I actually looked forward to talking with him (which says a lot for car salesmen).Sales manager Gene was also helpful, honest & stuck to his word. We saw another manager at one point who seemed to want to give me the hard-line (which I didn't care for), but didn't have any interaction with him for the final sale/negotiations. Price was fair. Not the bottom-line cheapest I'd seen in researching the tri-state, but certainly not overpriced & they gave us a very fair price for our trade in. Were willing to work with us.Overall our experience was very, very good! They even made sure we could drive out with the new car on that Saturday afternoon. The salespeople at a nearby Mazda dealership we visited (in Bensonhurst) seemed like clowns compared to the upstanding guys at Bay Ridge Honda. I'd send my friends to Andy if they were looking for a new Honda.

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marina9277

May 15, 2010

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This was my first ever experience in buying a car and it was a great one. I found the vehicle that perfectly fit my price range with the help of a very experienced, patient and helpful salesperson. I hope that all my future car shopping experiences will go as smooth and carefree as this one.

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daveegrif

May 13, 2010

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online price jumped 2k in 2 months so i asked to speak to managerAssistant manager gave me revised price and put me with a salesmani said i would be in that night to sign paperworksigned contract and payed depositsalesman was very unhappy!called back mamy many times over the next 2 weekskept getting the runaround from salesman and then assit manager then managerthey said they could not find the Pilot i had payed deposit for and i could have my money back! this was said many times! the bottom line was they would not put me in the car as the price they sold it to mewas to low!!!they said it could take 5 months to get the car in!i went to another dealer a day later payed deposit and was in the pilot with all of my specs 7 days laternot good peoplego elswhereoh and the dealer ship i finally bought from went out of business a month after i got the car and im stuck with a VIP service deal i payed for Hondas are good cars but take not Responsibility for the Authorized dealerships that sell them!! a real shame and shame on Bay ridge Honda

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PaperClip

May 3, 2010

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Not a terrible dealership, but I felt like they had very little respect for my time. I had called in advance after working out numbers with one of their Internet sales reps, and had let them know when I'd be showing up. I get there, still wait 15 minutes, only to find out the car didn't exist. Net time wasted, 30 minutes. The price that I had worked out wasn't even very competitive, but I figured I'd rather do business locally than drive to Jersey. A decision which I ended up regretting that day.

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Alex_2006

Apr 20, 2010

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Cons: Incompetence, arrogance, car advertised is not immediately available.Pros: Not as I know of.This dealership will not negotiate on a price regardless of what a current invoice price, market price or car options would be. Neither will they provide even a brief introduction of the features / options available (I think, you deserve to know why you are asked to pay 700-1500 more then anywhere else). Consider this place is if: 1) You are already well aware of what comes with a particular model you are after and ready to pay a sticker price; 2)If you are ready to wait until your car is actually available (seeing one in a lot doesn't necessarily mean that you're going to drive it home the same day).Shop at your own risk.

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ajg360

Apr 16, 2010

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I entered Bay Ridge Honda last night to purchase my first new (leased) car. When I entered the dealership, I met Richie, who immediately asked me about the types of cars that I was interested in, as well as what I was looking for. There were two Honda Civics that were on the showroom floor near the front door, and I immediately looked at them as potential candidates. One was an LX, and one was an EX, and Richie offered to run both numbers for me as a comparison. Richie ran the numbers in front of me, and with complete transparency. I am a very mathematical person, and the way that the numbers were explained to me was very clear and concise. After taking another look another version of the car that I was unaware existed (the LXS), I decided on a make and model that I would like, as well as a price that I was happy with. I then asked Richie if he would be able to deliver the car that night, and he said that he would be able to do so, along with license plates and registration!Richie worked with the other employees of the dealership to ensure that I would be able to drive my car home that night. While everyone was taking care of the paperwork, Richie was available to answer any questions that I had about the vehicle. I was very impressed that everything was able to be done in about three hours time, with minimal stress and headaches. Richie consistently asked me if I had any more questions for him, and repeatedly told me that if I ever had any concerns, that he was available to listen to them. The next day, Richie gave me a courtesy call to ask if I had any more questions or issues with the car. I look forward to continuing to build a relationship with him, and I'm sure that Bay Ridge Honda will continue to win my business in the years to come.

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Erndog23

Apr 11, 2010

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I recently purchased a new car from Bay Ridge Honda. My sales consultant was Joseph Barca. Joe is an old school salesman. He prides himself with dedication to customer satisfaction and quality service. A trait that seems to go missing these days all to frequently as I have found out in my travels for a new car! Joe works with a very popular and honest company called Carsdirect.com. They are an internet business and by chance he is the only one willing to work with them here in NY!! Boy was that a great matchup. I saved alot of money going this route and Joe made the whole transition go smoothly. He was great to work with. If you ever happen to be in Bay Ridge and are interested in purchasing or leasing a Honda. Ask for Joseph Barca. You will be happy that you did.Ernie Collier

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civiclover

Apr 1, 2010

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Best car buying experience ever!!!!!! my salesman, Richard Forgione, was courteous, very professional and extremely knowledgeable about all of Honda's products. I decided on the Civic and couldn't be happier. Richard went out of his way and had the model I wanted delivered the very next day and I was on my way. Very hassle free and a great price to boot. Would highly recommend Bay Ridge Honda to family and friends.

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loujr1977

Mar 24, 2010

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Both Richie Forgione and the dealership as a whole get a perfect rating as far as I'm concerned. I've dealt with the "typical" car dealership experiences many times in the past and have walked out of many of them angry and without a car. Richie treated me like family and was completely upfront throughout the entire process. After the sale was over, he made sure I understood that he was just a phone call away if I needed anything and that the sale wasn't over as far as he was concerned. There were no hidden fees or last second changes as I've seen in the past with every dealership I've ever set foot in. I will recommend Richie Forgione to anyone with any interest in a Honda.

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vekia98

Mar 22, 2010

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I have to recommend this dealership because although I ran into a problem at first Mr Gambino and Mr Marino were immediately trying to rectify the problem I had. We were in constant communication and I was glad the outcome was positive. As far as the salesman,Richard Forgione was very professional, curteous, and listened to all our needs. When we started to talk money, the deal was made within 30 minutes and we were very happy with the price. I would highly recommend Richard if you are looking for a new honda and as you can see with all of the other reviews, there is not one bad word about Mr Forgione. Mr Gambino actually got in touch with me when he heard I had a problem...I like to see the that the General Sales Manager of the store got involved immediately after he found out and I appreciate that.

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Musicgrl1873

Mar 20, 2010

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I came to see Richie at Bayridge Honda when I was confused and upset about my 2009 Camry and all its recalls. I felt confused and overwhelmed, Richie put me immediately at ease. He was friendly and very helpful. He took the time to explain my options and walked me through the whole process from beginning to end. He was knowledgable and honest. Never did I feel as though I was being taken advantage of, like I did when I got my Camry at STAR Toyota. Richie went above and beyond to help me get out of my unsafe Camry and into a Honda Accord. I couldn't be happier with my car or the service I received at Bayridge Honda from both Richie and John. I will recommend Bay Ridge Honda to everyone I know. And if you go, ask for Richard Forgione!

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GB74

Mar 13, 2010

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I am the type of person that can't stand dealing with salesman. Jeff, Robert, and CJ were informative, helpful, and expedient. They made buying a used car an enjoyable experience. I would recommend Bay Ridge Honda to anyone interested in buying a new or used vehicle.

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gp2838

Mar 13, 2010

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OK, I bought a 2006 Element from Bay Ridge Honda 2 years ago and have been very happy with it. So the other day I got a brain storm to go and look at other Hondas, When I got to bay ridge Honda, I was greeted by Jeff Goldberg at the door, he asked if I wanted a cup of coffee and then proceeded to make me a cup. I told him I was interested in a Honda pilot, and he immediately went to work. He pulled up on his computer a number of cars and trucks and showed me them in his lot. I tried a CRV to small, I tried a Honda Accord again to small, then I tried a Honda pilot, gee thats it and of course that was the one I wanted. In a few minutes Jeff showed me a 2007 black pilot. The price of the car was 19,995. I only had my Element and owed 12,159.00 and could not afford to put any money down. So Jeff said no problem and suggested they run my credit and try to get me a better rate, Jeff assured me that if the payments didn't work for me , He would get me in another vehicle with no problem. He told me what my payments would be and I agreed. Three hours later I met this guy named C.J. the finance guy and he had all the paper work laid out for me, he explained in detail, and that I was approved not only by Honda finance Service but also from another bank as well. I read all documents and signed the paper work, and I now owned the truck!! 30 mins later,I had the keys to my Pilot...no lying....no screwing.... nothing... these guys were great. Then C.J. introduced me to one of the other salesman...A Marine Colonel, I to a former Marine, so we began to talk and talk about old times. Great Guy and a nice man..After my chat with the colonel, I picked up my Honda Pilot and left very happy. I am going to recommend Jeff to everyone; this guy explained every single feature in the car after he installed my new plates. Jeff and the Bay Ridge Honda family couldn't have been more honest. My experience at bay ridge Honda was excellent, I couldn't be happier. Jeff and C.J. thank you very much and I look forward to doing business with you again. PS. Jeff Now the time to ask for more MONEY

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happy pilot guy

Feb 28, 2010

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Let me start by saying, " I hate salesman!!". I hate the way they lie, i hate that fake, stupid smile they put on their faces, and i hate they way they talk to you like they are brilliant and you are a moron. Ive been dreading going to a dealership because i don't like to be taken advantage of, but i needed a certified car, so i went. When i got to bay ridge Honda, Jeff Goldberg met me at the door, i told him i was interested in a 07 Honda pilot, and he immediately went to work. He pulled up about 12 pilots on his computer and showed me them in his lot. One pilot that was listed was no where to be found on the lot, of course that was the one i wanted. in minutes Jeff had tracked it down in the service garage, it had just arrived to the dealership. Jeff escorted me across the street and down the block to the garage. The car was filthy, but i knew that the "car cleaning guys" would make it look brand new. So lets make a deal. I was already pre-approved from MCU at 8.40 %, but for only 20,000.This was my budget. The price of the car was 21,960. I only had 3000 to put down and after taxes and tags the price was getting up there. So Jeff suggested they run my credit and try to get me a cheaper rate, but i had to drop a 500 deposit before hand. Of course this is where i figured i was supposed to drop my pants and grab my ankles. Jeff assured me that if the payments didn't work for me , i would get my 500 back with no problem. GGrrrrr....ok lets do it. The next morning we were hit with 2 feet of snow, Jeff had called me first thing and told me i was approved and he was waiting on the finance guy to tell me what percent i was getting. As the day went on , the snow kept coming, and i didn't hear from Jeff.i was kind of aggravated, but because of the bad weather, i figured they just left for the day. I couldn't blame them, i was just very anxious and excited to hear how close i was getting to my truck. The next morning the finance guy calls me and gives me a rate of 7%...HOMERUN!, but at what cost? He told me what my payments to the dollar would be and i agreed , but if it was a penny more when i got there he could forget it, don't try and sell me anything with it, lo jack, extended warranty, nothing...nothing more , he agrees.i figured i'm not giving him a chance to screw me. two mins later Jeff calls, "ok when do you want it?" "yesterday", i said. He said "ok, let me pull 2 guys off of shoveling snow and get your car cleaned up ill see you in 4 hours, with all of the paper work ready". mmmmm....ok, ill see you then, i guess this is the part where i get ripped off. i met with C.J. the finance guy and he had all the paper work laid out for me, he explained in detail what everything was , i read them and signed and i owned the truck!! 20 mins, and i had the keys?.?.?...no lying....no screwing.... nothing... these guys were great. I am going to recommend Jeff to everyone, this guy explained every single feature in the car after he installed my new plates. i cant believe how worked up i got for nothing..I figured someone at least would have took a shot at ripping me off, but they couldn't have been more honest. My experience at bay ridge Honda was excellent, i couldn't be happier. Jeff and C.J., thank you very much and i look forward to doing business with you again.

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tombstonemkr

Feb 25, 2010

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best experience buying a car ever. I was able to make a great deal with Richard Forgione and his manager. Very easy, great customer service, great cup of coffee, fast and no pessure sales techniques (sorry about my spelling.) The best part about getting my new car from bay ridge honda there was no hidden charges. Never have i been to a dealership to get a new car and i actually felt good leaving not wondering if I got the best deal I know I got the best possible deal.

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AFFSR917

Feb 6, 2010

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richie and the gm were great.they did everything to make sure we were happy 100%. I will be back when my other car is up for sure.tHE STAFF WAS GREAT ,THE FINANCE GUY WAS FUNNY AND THE GM WAS PERSONABLE ,RICHIE REALLY TOOK CARE OF US.Thank you for everthingMR & MRS FAVUZZI

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Laura0408

Jan 24, 2010

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We purchased a 2004 Chrysler Pacifica from Paul Berry in November. The initial sales experience was fine but it went downhill from there. We asked if the car came with two keys. We were assured that it did but after leaving the dealership, we found that one key only opened the door but did not turn on the ignition. We find it hard to believe that Honda did not check out both keys when they were doing their pre-sales inspection of the vehicle. We ended up having to go to Chrysler to get an additional key cut at a cost of $261. Also during the purchase, there was a message on the dashboard of the car which said that we should "service tyre system soon". Paul assured us that the message on the dashboard would go away after 50 miles. The Chrysler dealer told us that the sensor was broken and would need to be fixed for the message to go away. Chrysler said that if the sensor was reset, it should reset and the message would go away after 5 miles so they found it extremely hard to believe that the Honda dealer did not know the sensor was broken. We spoke to Paul about these issues several times and he said that he would talk to his manager and get back to us on it but never did.

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Deceived

Jan 19, 2010

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One of the worst business experiences in my life. This dealership represents the very lowest standard of ethics. They promised me three items when I agreed to the price of the car, but delivered only two. Their reason was that the model I bought did not have room for the third item, but they knew exactly the model I was buying. The salesperson Andy Feldman, who is out of his depth, lied to me, as did his manager Hank. Feldman then called me that he was confused about the models, but that he could not do anything about it, and that I should give him excellent evaluations so that he could get a bonus. No evaluation forms were ever submitted to me. Absolutely no compensation was offered; in fact I was told that I got a good price on the car and that I should be satisfied. Since these dealerships are franchises, a representative from Honda of America, despite his phone calls, could do nothing. A manager told me that since I did not have anything in writing, he would do nothing, and this despite the fact that I had two witnesses to the verbal promise made by Feldman, including a different Honda dealer, who heard everything over a speaker phone. The manager told me he did not care anything about this and would not compensate me in any way. What a shameful scam. In addition, I was vastly overcharged for the license and registration for bringing the car to another state. The DMV of this state told me this was shady activity, as I was overcharged, and they will investigate. I had to pay an additional $296 to extend my temporary driving permit, as Bay Ridge Honda would not do anything. In fact they told me to drive illegally, so a salesman, representing the otherwise fine name and reputation of Honda, advocating breaking the law of another state. Buyers beware; you have been warned. Bay Ridge Honda will lie and steal from you, as they did me. I am not the only one; read other reviews of this place and you will see. Shame on them.

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shoony00

Jan 1, 2010

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My wife and I bought a Civic from Joe 10 years ago w/o any problems. He was honest and upfront with his pricing. We finally went back to Joe to buy another car due to our growing family. We were not disappointed, Joe showed us great care and patience in helping us make a choice. He spent hours showing us the carfax's, the list of items that the dealer did to certify the used cars and the test drives. After all that was said and done, we chose a used Pilot that looks and runs brand new. I would highly recommend any one that is looking for a car, whether new or used to go to Joe because of his patience, knowledge of the car and his sincerity of pricing.

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key8882

Dec 14, 2009

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I had no time to think, that almost made me leave. You should give customers more time to think. The price was ok that's why I bought my car. Everything else was great. The dealer knows his work. The dealer was very friendly. I had a good experience. The customer service was great too.

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jdarcey

Dec 4, 2009

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My husband and I went to Bay Ridge Honda to purchase a Certified Used Honda a few days ago and overall, we had a great experience. Not only did we get the car we wanted for a reasonable price, the service was excellent. Before purchasing our car from Bay Ridge Honda, my husband and I visited another Honda dealer in the NYC area to do a cost and inventory comparison. We were more satisfied with Honda Bay Ridge because they didnt play games and we were able to purchase our vehicle very quickly and with confidence that we had gotten a reasonable deal. Even AFTER we purchased our vehicle, we needed assistance regarding our donated car and our salesperson Paul was still extremely helpful. I would strongly recommend Honda Bay Ridge to family and friends and to anyone who is interested in purchasing a Certified Used Honda.

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winskeep

Nov 22, 2009

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Jeff Goldberg helped my wife and I get a great used 2006 Honda Accord. I had some challenges since I was unemployed for 5 months. Jeff helped me find a way. None of the other dealerships offered this kind of help and they did not stay in touch or follow up like Jeff did. I will go back to Jeff and Bay Ridge Honda for future purchases.

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jhilley

Nov 20, 2009

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Even though I needed to buy a new car, I dreaded the visit to the car dealer... so many stories about scams, rudeness, etc. BUT I did my homework on the car I wanted to buy and then sent an email to Bay Ridge Honda to begin the process of purchasing it. My first pleasant surprise was the quick response from Allison DelleCave who answered my questions, provided several prices and scheduled an appointment for me for the next day. My appointment with Jaime Fernandez couldn't have been better. He took lots of time, answered questions, showed me many cars and helped me make a good decision. He was polite, patient, knowledgeable and had a great sense of humor. Scott (don't know his last name), who was the last person I spoke with, didn't push for extras I didn't want and also was also very funny. The entire process took awhile but, by the end of the day, I had a new car. So far, my experience with Bay Ridge Honda has been excellent.

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dan one

Nov 19, 2009

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This is my fourth time buying a car and i must say,this is the best experience i have ever had.Paul was very profesional and friendly and i could not believe i was out of their in under on hour with a car.These guys no what their doing and does it very well.I would recomend then to anyone and be pleased that thy will be more the satisfied.

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medro5

Nov 18, 2009

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Gene Huxley is the most professional car salesman - manager I have ever experienced in my 30 years of purchasing cars. I would recommend him to all my friends and business associates, and I have. Gene is the type of guy that goes the extra mile (no car pun intended). My husband and I were very pleased with his service. He can give lessons on how to please your clients and again on his professionalism. He is certainly an asset to Bay Ridge Honda of Brooklyn. Thank youRona & Dennis

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Larisa Goykhman

Nov 15, 2009

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I came in to get educated on the car and this salesperson educated me better than i possibly could have ever expected. He made me so comfortable and i went home to think about his information. I came back with my family and i was shocked to know he was just informative with my family as he was with me. I would highly recommend not only this dealership, but this salesperson in particular. HE is Mr HONDA.

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RichardfromLI

Nov 13, 2009

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After doing extensive research on the internet when looking for a certified Accord, I went to Bay Ridge Honda because of their by the huge selection and the price given online. I met Jeff, who provided prompt, friendly, and knowledgeable service and was willing to work on the price. Jeff's manager Robert was top notch in assisting the entire process as well. We negotiated a fair deal and there was no hard sell here as we experienced with other dealers. The day after we agreed on the price, I went back to pick it up. The pickup was fast and efficient. I have no complaints at all at Bay Ridge Honda. I will recommend this dealer and Jeff to anyone looking for a great deal on a great car.

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Raggababe

Nov 12, 2009

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The service agent was very curt (to say the least) and the only concern was to get the customer to pay for things that doesnt need to be done. Issue was escalated to the Service Manager who was not assertive or eloquent and did not exude an air of authority. He was no better. Made tons of empty promises and nothing was followed up. Very bad dealership!!!!!

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ELaccord

Nov 12, 2009

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Came to this dealership on advice of a friend, i could not have been more glad i did. The service was Good, and the salespreson answered all of my questions. I got to test drive the car i wanted without minimal wait. Negotiations went smooth and the Financing as well. I would definitely recommend this dealership. They were easy to work with and everything went very smooth.

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daisy610

Nov 3, 2009

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Great Great Customer Service and Sales Team! I've never met a sales person like Richie Forgione. Truly one of a kind. He gave me so much of his time to answer all my questions and worked with me on all my possible options with my current lease. I am very happy with my purchase! Big plus, I got a cheaper car note then what I was in before for the same type of car and newer year! Can't beat that! All the paperwork was neatly presented and executed to me at the sales desk and finance desk. Car was ready the same day! Couldn't be more happier! Thank you!

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injured36

Nov 3, 2009

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We were very happy with the service given at Bay Ridge Honda by all staff, especially Paul Berry and the Finance representative. The manager Rob was extremely courteous and the detailed overview of the car features given by Jeff was helpful. I would recommend Bay Ridge Honday to family and friends.

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aidvega

Nov 2, 2009

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Jeff was easy to talk to. I felt as if he wanted us to leave happy the whole time, he patiently showed us all the cars we were interested in. He also demonstrated great customer service by answering all of our questions and by keeping us informed thought the app. process.

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osccoh7

Nov 2, 2009

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We recently purchased a new 2010 Honda Accord. Both Frank and Hank were polite and very knowledge. There was no high pressure antics. They spent over a hour with my wife and myseifon two different days. We checked with other dealers in Brooklyn so We know the price was right. What I appreciated most was the many followup calls to see if we were satisfied.

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VinGerry

Nov 2, 2009

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We had a great experience at this dealership especially with the saleman, Anthony and the manager Hank. Very fair and willing to "make the deal" to our satisfaction and even gave us extras like the Cargo Cover was such a nice touch. Anthony took his time with us and we couldn't have dealt with a better personality. Very charming and the manager Hank is a guy who is there to make sure you are satisfied as well. Of course, buying a car is stressful and should not be and I will say it again, Anthony took his time with us so we were all happy. The 2010 Honda Fit Sport we are totally in love with! We recommend this dealership and this saleman. If we need another Honda we will be back again to Bay Ridge Honda.

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K.tommasino

Oct 30, 2009

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I had a great experience at Bay Ridge Honda especially with Richie. He made sure I knew every detail before leaving the lot. I was very happy with the service and deal we made on my new car. I will definitly recommend Richie to all my family and friends.

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lozinski

Oct 28, 2009

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I love Bay Ridge HONDA. I have been dealing with Frank forever and just love him. This is my sixth or seventh 3 year lease. I love my 2010 Honda Accord EX. It is the most beautiful and best looking car. I love driving it. I have owned may American made cars and they can't compare to my Honda. It is a very smooth running car and I love all the new features. In all the years I have owned HONDA I have never had any problems. I purchased my 2007 Honda when the lease came to an end for my daughter to drive.

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burlybc

Oct 28, 2009

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I found the car I wanted on Bay Ridge Honda's website, and it had a great price. But I had never been to Bay Ridge Honda before, and worried what the "buying experience" would be like. Dealing with car salespeople can often mean a battle of attrition where the buyer must muster every ounce of resolve to resist relentless steering tactics; but I was very very pleased with my experience with Jeff Goldberg of Bay Ridge Honda. He answered all my questions, made me feel comfortable, and, best of all, did not try to "upsell" me in any way. He was congenial and patient, and provided me with a great car at a great price and finance rate. Thanks very much, Jeff, for your demeanor and effort. I'm sure I will see you the next time I buy a car.

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gerardomast

Oct 27, 2009

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Jamie Fernandez was very professional in helping me navigate my choice of two models, in both 2009 and 2010 versions. I really put him to work as I wanted comparison quotes for each model before I could narrow down my selection. His sales manager Hank Berntsen was also very helpful in sharpening his pencil. Once I had the numbers, I told informed Jamie that I would return the next day to get a price on my trade in. He was cool about me leaving without pressuring me for a deposit, a tactic I had seen with other dealers over the years. The next day I returned, and we proceeded to go back and forth with the trade in value. In the end, the sales manager Hank was reasonable, and we were able to arrive at a deal. The process was fair, and I felt that they earned my business. I would definitely recommend Bay Ridge Honda, and especially Jamie and Hank. By the way, they had Wi-Fi access, so as I waited I was able to work on my laptop. Also the fact that their service department is open to midnight is a also a huge bonus

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Ismenek67

Oct 25, 2009

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The Honda dealership and especially George Vafias (salesperson) were great. George was very polite , helpful, patient, friendly and very informative. I would recommend this dealership and George Vafias to my friends and family members interested in a Honda.

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vriso1

Oct 25, 2009

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I bought my first car from George V at Bay Ridge Honda. He took care of everything quickly and at the best price around. I love my Fit and will be going back to George for my next car. Service was friendly fast and reliable. It was the perfect car purchase experience!

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roland12345

Oct 24, 2009

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THE ASSOCIATES AT BAYRIDGE HONDA WERE PATIENT AND VERY PROFESSIONAL. THEY DO NOT PRESSURE POTENTIAL CUSTOMERS. Jeff Goldberg provided excellent customer service and his manager Robert was very knowledgable. We were also impressed with Tom Johnson and we appreciated his professional demeanor and his vast experience. We would recommend Bayridge Honda to our friends and we intend to make future purchases here.

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svafiadis

Oct 22, 2009

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Great Dealership, bay ridge Honda's reputation is much better than i can explain.They made sure the monthly payments fit my salary income and gave the best possible warranty for the car for 7 years. I would recommend this dealership to anyone who is interested in buying a new or used car. The Dealer Jeff Goldberg made you feel comfortable about the sale and made sure everything fit the solution of the type of car that I needed. He was not a pushy sales person but a solution to the type of car that is perfect for me.

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WSAVIO

Oct 21, 2009

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today i called Igor Shiff to find out if it was the right time to vist the showroom for my wife CAR HE ADVISED ME TO COME IN AND HE,LL SHOW ME WHAT HE HAD TO OFFER WHEN I LEFT I NOT ONLY GOT A CAR FOR MY WIFE I DECIDED TO GET ONE FOR MYSELF EGOR WAS AND IS THE BEST CAR SALESMEN I EVER WENT TO HE IS VERY PROFESSIONAL AND VERY KNOWLIGABLE,FRENDLY AND A REALLY NICE GUY

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TC6

Oct 17, 2009

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I went in to trade in 2007 Accord for a 2010 Accord. I had an excellent experience dealing with Richy and George. They gave me a great price and made the process simple and easy. They were knowledgeable and helpful. Every question I had was answered with ease. I would recommend this dealership to everyone. My car was ready when promised. Even after my car was given, Richy made sure to sit with me and explain everything I needed to know.

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gotmilf79

Oct 16, 2009

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The service at Bay Ridge Honda was second to none. The helped me out in every way they could to get me into a new vehicle. The service was great, the people were friendy, and I would recommend any one to go there. It was a very great experience. I will definately go back.

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zeena

Oct 11, 2009

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even though my father and brother purchased their vehicles from plaza honda in brooklyn my experience with them was very bad so i headed over to bay ridge honda which i should have went first and i fell in love in with the friendly environment it was so much more laid back than plaza! Jeff Goldberg from the used car sales department was the best sales experience i ever went through...there wasn't any hassle and everything went smooth! I highly recommend Bay Ridge Honda for new and used sales it was a pleasant experience!

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valjtm

Oct 9, 2009

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The customer service at Bay Ridge Honda is excellent. The salesperson I had was knowledgeable re: all the vehicles on the used car lot. He was friendly, professional and carried out the purchase process with ease. My overall experience with this salesperson and the dealership was excellent.

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DanielGong

Oct 8, 2009

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When we first walked into Honda pre-owned car showroom, we were greeted by Paul Berry. He offered to help and show us the minivan we were looking for. We all went out and he show's us the minivan that he have in stock at the lot. He showed us all the features and the price of the minivan that we pick. The most important thing is I printed out a page on the internet with the price i was willing to pay. The sticker price on the van was high. Once i showed him the paper i brought, he match the price with no problem. Then we all went in and i put down the payment. He was honest, very helpful while processing all the paperwork. My overall experience with the employee and dealership was great. And i would recommend this dealership to all my friends and family.

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jag537

Oct 7, 2009

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Mr. Keeler was extremely helpful during my purchase and made everything easy from the beginning and right through finance. All of the staff was friendly and answered all my questions. I highly recommend BayRidge Honda to anyone looking to purchase a car.

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KwokL888

Oct 7, 2009

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I brought a Honda for the first time in BayRidge dealer.The staffs are very friendly. Darien is very helpful. He provide us plenty of information and explain it very precisely. Also, he answers and explains the questions I have asked. I would really recommend this dealer.

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misha70

Oct 7, 2009

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I was pleased that Bay Ridge Honda has a salesperson on staff who was able to assist me in my native language. Overall I had a very favorable experience with this purchase. Jeff is a nice guy who is always willing to assist his customers should any questions arise. He was able to provide professional service to me. Registration/Plates/Insurance/Loan were handled quickly and painlessly. As a result, I will definately consider this dealership for my next car purchase.

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joseramirez

Oct 5, 2009

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Charlie Soule was by far the best used car salesperson that I dealt with when looking for a car. I spent almost 2 weeks going to all types of dealers in Brooklyn, Staten Island and New Jersey. Charlie gave us the bottom line price right away with the discounts and without any surprises. His style was a welcome surprise as he could do his own price changes without having to "consult with a manager". I highly recommend to keep an eye on Finance though: (1) get pre-approved for financing so that you can get the best rate and avoid having to negotiate a rate with the "Premium" warranties, and (2) skip the window etching and get it at the police station (according to Geico it is $10 at the station while the dealer's sticker price is $995!).If you are looking for a certified used Honda, go to Charlie at Bay Ridge Honda. No question, you will get the BEST price for the car you want.

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DKaier52

Oct 5, 2009

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Recently purchased a 2009 Honda Odyssey from Bay Ridge Honda. I was looking for this vehicle for a long time and had trouble with several other dealers in the area. They either could not find the vehicle or wanted me to pay a lot more then what most of the dealers were asking. I finally decided to take the trip down to Bay Ridge Honda after consulting with one of their Internet reps who was very friendly and informative. I was lucky enough to have a very straight forward and persistent sales rep who was able to deliver the Odyssey I wanted. Overall I was very happy with the courtesy and professionalism with this dealership. My only complaint was the length of time that it took to close the deal. Due the large number of customers in the showroom, there was a lot of people waiting to see the finance managers and I needed to wait.

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pgendron

Oct 4, 2009

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After having a terrible experience with Paragon Honda in Queens, Bay Ridge Honda was the total opposite. Their friendly sales staff was helpful, honest and ultimatly changed our entire experience of buying car from bad to good. We are happy with our purchase, and shocked at how easy such a transaction proved to be! A great experience that I would recommend to anyone!

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mikenza

Oct 2, 2009

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The salesperson Ismael treated me like a real person, never pressured me to buy at the moment. He was very informative and helpful, me and my family felt very confortable with him. Ismael and the managers help me to get out of my car that had problems and also got the new car with the color that we wanted. Never had a Honda before but with this experience I will come back in 3 years to get another honda specially from Ismael and the dealership. Thanks bay ridge honda. I'll be in soon with my free oil change.

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elephant75

Oct 2, 2009

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I had a really great expereince a Bay Ridge Honda. The sales associate was very friendly and kind. As a first time buyer, i felt a bit overwhelmed, but he was there to walk me every step of the way. I am glad that I chose Bay Ridge Honda and I am happy with my purchase.

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LLOYDSEEMANN

Oct 1, 2009

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ALWAYS TREAT ME WITH THE HIGHEST LEVEL OF RESPECT. I GET THE RIGHT PRICE AND THE BEST POSSIBLE SERVICE, EACH AND EVERY TIME I VISIT THE DEALERSHIP. I PUT ALOT OF MILES ON MY CARS, AND THEREFORE PURCHASE AT LEAST ONE HONDA EVERY TWO YEARS, AND ALWAYS PURCHASE THEM, AND HAVE THEM SERVICED AT BAY RIDGE HONDA.

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paola22

Oct 1, 2009

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Richie was very good self person. He listened to all my needs and understood exactly what I need it.He made it a smooth transaction. I will recommended him any time.They deliver my car the same date and added some accesories as well. They were very fast and convenience.Great place to be in purchase of vehicle.

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leahmar89

Sep 29, 2009

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The reason for my rate is because Jamie had provided excellent service to me and my family. He provided us with the best Honda that fit me and my families needs. Everyone in the dealership showed great interest and was a very happy helpful environment.

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amarisser

Sep 28, 2009

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I recently purchased a car from George Gambino. The experience I had here were so much different from the other dealer that are out there. I highly recommend this dealership for a purchase of a new vehicle. I was recently turned off buying a car from a dealership form Queens and would never go back again. The second person involved with my purchase was Craig Bono and he assisted me with my financing in my new 2009 Honda Civic. I will be back to purchase another car by the end of next year.Sincerly Ms. Serrano

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suli

Sep 28, 2009

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Ms. Polanco was very helpful and knowledgeble. She provided us with the information and professionalism beyond the call of duty. I would recommend this dealer to anyone interested in buying a car. It's not easy finding someone who knows her stuff, is good at what she does, and adds a personal touch. Thank you!

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candygirl

Sep 18, 2009

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This dealership is terrible. I can't even describe how bad they are. They are thieves that trick you into getting service and parts that you didn't even ask for. IN addition, they tell one price and then the price on the receipt is something different. They are rude and unhelpful. They refused to help you or even admit that they made a mistake. In addition, they refused to help correct the problem. Worst dealer in NY. I suggest to go to another dealer who appreciate your service and don;t try to make you go broke. Furthermore, you can never reach the salesperson when you have a question or problem. And they make you wait hours before serving you. Go here to buy your car will be a waste of time, money, and your breath.

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anka12685

Sep 9, 2009

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After having weeks of issues with this dealership and constant going back and forth I'm happy to say that we were finally able to resolve our issues and get our full refund. I was attempting to delete my comment but since this site is not allowing me to do so, I'm just editing it. Thanks Honda for doing the right thing and giving us our money back.

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babiixeleana

Sep 6, 2009

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PLEASE DO NOT GO THERE. YOU'RE GOING TO GET RIPPED-OFF SO BADLY!My parents bought a 2009 Honda Civic from this place. Before they sign the contract, the sales representative told us that the Lojack system only cost around $700. But when they showed us the final contract, the Lojack system cost around $3000. They told us that they added this other Lojack plan to our contract when we never requested it. Also, we had to pay an extra $4k for the car. My parents tried arguing with them but they told us that we can't do anything since we sign the contract already. ARE THEY EVEN ALLOWED TO CHANGE THE CONTRACT? THE FINAL PRICE OF THE LOJACK SYSTEM AND THE CAR ITSELF WAS MORE EXPENSIVE THAN WHAT WE AGREED ON IN THE FIRST PLACE. READ THE CONTRACT CAREFULLY BEFORE YOU SIGN IT. ALSO, IT'S BEST IF YOU UNDERSTAND ENGLISH. MY PARENTS DOESN'T SPEAK ENGLISH SO THE SALES REPRESENTATIVE EXPLAINED THE CONTRACT TERMS TO THEM IN ANOTHER LANGUAGE. I BELIEVE THEY DIDN'T TELL MY PARENTS EVERYTHING SINCE MY PARENTS DON'T UNDERSTAND ENGLISH.

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kenyiung

Sep 5, 2009

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DON'T GO THERE. The Financing Sales are EVIL.I just brought a 2009 Honda Civic from this place. The selling price should be $19450. However, it ends up cost me $5000 more. They are so tricky. I requested to add a LoJack system for $995. However, there are many hidden service plans which didn't show the price when I signed the service plan contract. After my car was installed the LoJack, they would show you the final voice and contract. It was $5000 more in final price. When I tried to argue to take out LoJack and service plan, they would say it can't take out since it is already installed into the car. How can I sue them and get my money back? Anyone know?GET YOUR FINAL INVOICE BEFORE YOU INSTALL SOMETHING INTO YOUR CAR. READ EVERY SINGLE WORD OF CONTRACT BEFORE YOU SIGN.

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BePolite

Aug 18, 2009

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I bought my 2008 Honda Civic EX at Bay Ridge Honda and had a wonderful experience. I year later I returned to trade up to a 2010 Pilot EXL. Initially I had no problem with the sales rep. After a deposit we were told that they didn't have black in stock and they would find the model we wanted by Monday or Tuesday. Monday came and went without a courtesy call. Tuesday I wanted to get a status update just to find out if I could go to the beach that day. When I called to speak with ELIZABETH POLANCO i simply asked for a status update on the car. Instead of politely answering my question and letting me know it might be a couple more days, she came back at me with attitude and said "IT'S ONLY MY SECOND DAY CALLING!!!!!". Immediately turned off, I found my own 2010 Honda Pilot EXL in 5 MINUTES and will be driving it tomorrow!!!!! I guess Bay Ridge Honda is doing so well they didn't need my 40k+ purchase.Dear ELIZABETH POLANCO,Don't be mad that I had to do your job for you, and learn some customer service skills. All it would have taken was a polite apology for your disgusting attitude!!!Sincerely,Probably Not Your First Lost Sale

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Tigerbugs

Jul 19, 2009

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Outright con artists and they feeel they are doing you a huge favour selling the car!The used car division manager threw the key at us with a very annoyed face on final delivery!Finance division is a greater bully depot threating higher interest rates if you dont buy redundant insurance policies.I would look at someother place!

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graphx

Jul 6, 2009

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Please listen to me and everyone else who wrote a review here. This is the usual bait & switch dealership. I was told prior to me coming that they had the Polished Metal Metallic in stock. When I got there, not to my surprise, they did not physically have the car but it was "available." Well, take it from me, everything is available for the right price. I have walked in telling them a number I got for this car from another dealership. (who also tried to pull a bait and switch but at least offered me a great deal on the cars they had in stock)After I told them the number, they bumped it $700 and told me that this is an amazing deal considering that they were "willing" to find the car for me...The only credit that I will give them is that they did not make me waste my whole day sitting there only to have my hopes of getting the car crushed. (They did it almost instantly)P.S. The final thing that I was told when I was leaving is that they were not going to be chasing after me out the door. (This is why the auto industry is in trouble. The whole system of buying cars should be revamped to remove the middle man and institute strict no haggle policies. This will better dictate the manufacturer's MSRP, too)

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mikeydukes

Jun 11, 2009

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THE Worst of the worst! I bought 2! cars from these crooks,and they are giving me a run-around trying to delay me from getting the cars. They hold your deposit like they were a baby holding on to a security blanket, and refuse to deal with people in a professional matter. They dont take calls, they avoid you like the plague. I would give them all 0 if the site let me. NEVER, EVER give them any money. NEVER DEAL WITH THESE A******s!

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SteveK

Jun 7, 2009

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DO NOT GO THERE.. they are scam artists at the higest level!!!!!!!They ripped me off for $6,0000 that they buried into the finance papers for the "extended warrenty" and lo-jack system. When I went back to dispute those charges because it is not mentioned ANYWHERE in the paperwork I recived from them, they said that it the package I got was "valued at $6000" and the deal was final.1. The extended warranty comes for free from Honda on certified used cars2. Lo-Jack installed at a shop does not cost more then $400-$600Now I have to go to the AG of New york and possibly small claims court to get that $6,000 back from them. THEY SIMPLY NEVER TOLD ME THE COST OF THE PACKAGE and just buried it in the financing without telling me what the cost of it was and it was only until I got home to go over everything before I realized what happened.Save your time and money and go someplace else... PERIOD!!!!!

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annui

May 1, 2009

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They are friendly...but if you fall for it, you get eaten alive. They will exaggerate on the extra warranties that you dont need. After calling the warranty vendors and honda finance company, you find that they lied to your face about the APR and wont refund you on protection you did not use, will make up excuses why you can not be refunded or refund in full. You'll get cheated!! Be careful on the invoicing because they dont itemize so you dont know what else they are charging on your bill till its too late. We are going thru consumer fraud to fight to get our money back. It's not worth the trouble if you want to buy a new-used car for their so-call low prices and low APR. Especially the APR is their way to trap you with extras that are over inflated in prices.

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jessicalee310

Mar 28, 2009

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I bought my Honda Accord and a 7-year warranty service contract back in Nov 2007. The dealer, Gregory Keeler, promised me $0 deductible. By the time I've received the contract, it said $100.00. Because of this problem, I've gone back to the dealer 3 times, made numerous calls but nothing was done in the course of 1 1/2 year; though he kept on saying it was a mistake and I was right on that. I paid the car in cash thinking that would be no string attached but I have to deal with the same problem again and again with no peace. After the sale, that's your problem not theirs. My advice to you is, they can promise you anything at the time of sale, make sure you write down everything they promise you and check all the paperwork carefully.

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ant8801

Feb 26, 2009

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This is by far the best service dept that i have ever been to. I have the utmost trust and confidence that my honda is properly maintained and repaired when I bring to their service dept. I will continue to purchase and service my vehicles only with Bay Ridge Honda.

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rpashayan

Feb 20, 2009

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When i think cars i think of "Honda". When I think of Honda, I think Harry Potamianos and Bay Ridge Honda. Mr Potamianos not only gives me the best price out there, he advises me properly on all extras, model comparisons any service questions I may have. He is the whole package! He is truly knowledgeable with his product and displays a rare passion to help. This goes far cosidering he is totally sincere and honest. When people ask me about Hondas, I think Harry. Thank you Harry.

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CLChilton

Dec 26, 2008

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I visited Bay Ridge after being turned off by the dishonest Paragon Honda in Queens. I was looking to have my lease on an '07 Civic bought out and to purchase an '09 Element LX 4WD. -- Bay Ridge Honda quoted me a competitive, fair price with options over the phone within half an hour of my call. -- Bay Ridge Honda was up front about the lease buy-off part of my deal, and put figures on the order sheet that were clear and understandable. -- Bay Ridge Honda gave me a price of $23,705 including installation of $2,000 in options. This is only $1,000 over the MSRP of $22,785 for the 4WD Element EX without options. -- I had also been to Bay Ridge's service department, and found them to be pretty good. Some of the reviewers on here are a little too picky if you ask me.

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aznfarmerboi

Aug 30, 2008

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Leased a 05 civic from them, boy did they nickle and dime me. Went back hoping for a better deal recently. They called me and set me up for an appointment. I commuted 2 hours and then waited 2 hours because they did not have enough help! After finally meeting up with somebody and them going back and forth between different people, they told me they could not help me and to come back in a month. What kind of a bullshit is that. Would never go back. One guy had the nerve to tell me he was giving me his professional advice. Funniest bullshit i ever listened too.

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lily3388

Aug 19, 2008

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Worst worst Honda dealer place. Especialy who first buy the car with this place. Look at every detail you sign. you may sign somthing you don't need to pay but you paying it. when you find out is too late.Their financing procedure is very hassle you have to watch up. you may pay more than at lease $5,000 more than other finance charge. Because they said they try to save money, actually you pay more.They will try every possible way to sell extra stuff that most customer probably don't need. Their financing department is worst ever to deal with. Either you take the deal or out type of deal.Sales representatives are usually nice but they don't really have decision right so they travel back and force between customer and sales manager. That's another turn off. I bought the car but I probably would not go back there to buy another car.My case was when I find out I pay something I don't need and go back to ask them what is the price for something by the time purhasing the car they don't explain. He said " I assumed you know and understand it". And you sign the papper already. So, who really want to buy the car with this dealer, you have to read carefully each paper you sign. Because they would give you so many paper you have to sign it.Stay away with this dealer if you can.

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panda88

Aug 1, 2008

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Beware Honda Bay Ridge. They are a den of thieves...liars. My wife and I were lied to by Craig Bono, finance department. We were told that a package deal for an alarm system would cost us nothing. But later we discovered, after leaving dealership, that the cost was several thousand dollars. He removed the prices from the literature describing the items and told us that by accepting the package, it would lower our monthly installments. Pure lie. They installed a lojack system for $2495.00 and never told us, glass etching(Xzilon) 995.00, secure etch Theft Protection $1295.00, Road Hazard Protection $1995.00. Do not go this dealership. They will sneak in extra items, such as those mentioned above the cost of vehicle, by lying. Also, he, Craig Bono, will try to have you sign documents, cleverly holding the document with his hand, and not allowing you to look at document because he is standing over you as you are trying to look at it.

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lionheart364

Jul 30, 2008

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Stay away from this dealership. I reponded to an internet special. I came and the first thing they asked me for was a deposit. The up front fees they quoted me on the phone had somehow changed/increased when I arrived in person. They tried everything to not give me the internet rate. You really need to read the fine print. Also they did not have the car available & told me I would need to wait(?) not sure how long; also limited color selection. Extremely poor customer service, once they get your deposit they try to do a bait and switch. Overall bad experience, sales people never call you back and dont really care except their commission. The general attitude is they are very nice and phony until they get your deposit then they really dont give a crap about returning any calls or keeping you informed as to when you will get your car. Again stay away from this dealer ship. I should have read the reviews before going in.

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bigben

Jul 4, 2008

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So much to mention in this little box. I went to Bay Ridge Honda last week to buy a Honda Civic and the salesman Anthony Russo was a brash, loud little guy who was only interested in making a sale. He said I'd need to buy the car before any deal he could make would expire on Monday (the last day of the month). I never did get any deal at all. When he showed me the car he super quickly mentioned what all the buttons and things did on the dash board. He was a horrible salesman and I would suggest not going to him again. He practically pulled the paper work out of my hand when I didn't do it fast enough for his liking. If I dind't like the car so much I would have left..and bought nothing. I can't describe how awful an expierence it was dealing with him. Just horrible.

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ladylou

Apr 24, 2008

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My boyfriend and I went to purchase a car from Bayridge Honda. I was the one who would be purchasing the car, but my salesperson was only making eye contact and speaking with my boyfriend, completely ignoring me. After this went on for several minutes, I asked him to please include me in the conversation. Once we negotiated our lease deal, we filled out a "purchase order" and left a $500 deposit. We were assured it would be a matter of days before our car was ready. We never heard from them and had to make several calls inquiring about the status. Finally after 30 days, we were told "sorry, couldn't find a car for you". Getting my deposit back was a whole other story. I played phone tag with sales managers, was hung up and am going through my bank to get the refund. DO NOT deal with them. On a more pleasant note, Honda of New Rochelle was happy to help us out. They located a car in two days, took care of all our paperwork and communicated every step of the way. Our salesman, DJ, was VERY nice and deserves your business much more than Bay Ridge.

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janea9

Dec 9, 2007

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If you want to spend 3-4 times more than what you anticipated, then make an appointment to have your car serviced here. Apparently, replacing an air filter is more dire than say, working on "low brakes" as Mr. Wan put it. My experiences in the past with Honda dealerships have been better, with the dealership in Pennsylvania (Conicelli Honda) being the best. That was where I purchased my car. Their goal wasn't to rape me of every last cent I had. The service was appropriate and timely. My experiences here in NY (Bronx and Brooklyn) have convinced me that I will no longer bring my car to a Honda dealership. I shouldn't have to bring a man with me in order to not get taken advantage of. Enjoy the $350 dollars you made for Honda, Mr. Wan. It's the one and only time you'll be making any money off of me.

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alfstinky

Nov 10, 2007

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By all means stay away from this dealership. Their favorite scam is to ask for your drivers lic and credit card before you even discuss price. Why do you need my credit card? It's a dealership policy. Avoid this place at all cost.

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vasyatiloh

Oct 27, 2007

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I would like to be anonymous at this point. There are too many things for me to say about bay ridge honda.The first thing is i waited for over 2 hours just to speak with a financial department the first day i went there. My sales guy told me everything that there is just for me to sign the paper gave me the best deal out there told me that they have the car in stock(which they didn't). After i agreed for this deal my credit application did not go through, they asked for a co-signer. I got them a co-signer with a 720 credit score which still didn't get approved. They are liars, they have no respect for their customer. The sales team curses right in-front of you, smoke in-front of you dirty dirty sales team they are. I honestly do not know how theygot the "presidential award".At the end of my conversation with the finance department they told me that they cannot give me the car b.c.they were not making enough money on this deal....flat out exactly!!!!!They are the worst dealership...do not care about customer once again.

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pop51secret

Aug 11, 2007

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I was overcharged $27.00 for a Safety inspection fee & also charged $12.50 for a supposedly tire disposal fee in which they NEVER disposed of any tires from my vehicle upon purchase.THEY ARE RIPOFF ARTISTS .

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unhappydriver

Jul 19, 2007

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Terrible! Don't go there. Promises and prices for invisible cars. I signed a contract and left a deposit on something that he never got me. 3 weeks later he called me with a different model at a more expensive price. What good is that to me?? Now I am having a hard time getting my $500.00 deposit back and I am livid. Talk about giving me the run around. PS - He blames the whole thing on the 4th of July.

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profitzone

Jul 11, 2007

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These guys play games. I Negotiated a price and signed a lease on a 2007 Pilot that was $100 under their listed dealer invoice. They promised the car to me within 3 days, 7 days max. Salesman didn't return any of my calls until day 6. At that point he pulled a bait and switch telling me they were unable to find the make/model of the vehicle they agreed to lease me, but did have an upgraded make/model for an additional $3500. I refused the upgrade, wanting the car listed on the lease agreement. At 10 days Ismail told me his Swap Manager just returned from vacation and was actively looking for my car. He said the vacation was the reason why my car wasn't in yet. When I asked wny he promised me the car in 3 days if he knew the Swap manager was on vacation, Ismail lied and said he never PROMISED 3 days. After 12 days, they still haven't delivered the car and I'll be getting a refund and doing business with someone else.

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BayRidgeHondaCaught

Jul 4, 2007

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Visit: http://www.youtube.com/watch?v=uL8YaCIydyEto see sales manager Chris Gonzalez caught in the act.Chris Gonzalez - Bay Ridge Honda Sales Manager 718 836 4600Police Report was Filed on July 3rd 2007 for Threatening and Harassing a costumer. Said he would hit a customer "In the Fu&%king Face if I see you outside here", calling the costumer a "Fatggot" and throwing the all the signed documents for new car purchase across the sales floor (seen laying beside car in video)."Get the F&^k out, you aren't even a costumer to me, I don't make enough money on this car (2007 Honda Fit) to have to put up with you."He says he has freedom of speech in America, that he or God can say whatever he himself or God wants to say.Chris is pictured on the phone faking a call to "Security". In fact he was the one to have have police question him and have a harassment report filed against him.George Gambino, Store Manager, said "Chris must have had a bad day." My opion - DO NOT SHOP AT BAY RIDGE HONDA - GOOGLE the name, you'll see NOTHING BUT BAD REVIEWS.

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CaughtBayRidgeHonda

Jul 4, 2007

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ohgom

May 14, 2007

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Typical Honda dealer but worst service department.Sales are pretty much usual as other Honda dealers but their financing procedure is very hassle.They will try every possible way to sell extra stuff that most customer probably don't need. Their financing department is worst ever to deal with. Either you take the deal or out type of deal.Sales representatives are usually nice but they don't really have decision right so they travel back and force between customer and sales manager. That's another turn off. I bought the car but I probably would not go back there to buy another car.Now service department is total disaster. Service managers are confused as whack. They don't seem to get it right no matter what they do.My case was when sales department initially delivered my car, they forgot to install alarm. I made appointment a month ahead for alarm installation. They first call me to cancel my appointment because they don't do installation Saturday. Then by the time I went there for my appointment, they have no idea what I am there for.I had waited almost 8 hours in the freaking dealership to complete their job for my car. It turned out no one care to take care of my car.Although I was there waiting for 8 hours, no one seemed to care enough to ask why I am there for 8 hours. Finally, I demanded status of my car and nothing has been done.Although I was very upset, I demanded explanation but they could not deliver the answer. Instead they offered me a free rental car so I can go back to my home(I live in Queens)Next day, a guy from sales department called me for spare key. Go figure....Make it short. Due to lack of communication between inner departments, their turning around time is so long. I never ever want to deal with service department again.Ironically, they sent me a post card how my service department experice was. My answer was all 1's(worst)However, I never get a phone call or letter to ask why I was not satisified with service department. Go figure....And most of customers who used that service department seemed to agree that their communication is worst ever.Try to avoid all together this dealership.

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franco135

Feb 2, 2007

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I will never get another damned honda due to this service center.disorganizednever return callsthey scratched my car and refused to fix the scratch. they buffed it out but wound up making it look like haze.

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civicex

Nov 3, 2004

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I purchased a new Honda Civic EX, at Bay Ridge Honda in Brooklyn, NY in June 2003. The sales team was very professional and one of the selling points was the quality of their service center. <br><br>In late January 2004 we had an incident with the car in the middle of a snowstorm. The car performed a 360-degree spin on icy surface and veered off the road and came to a stop in a ditch. Given that the car had scraped over rocks when veering off the road and going through the ditch until coming to a stop at the edge off it in the snow, We were worried that the car had undercarriage damage.<br><br>The next day we called Bay Ridge Honda, explaining the incident and asking to bring the car in for a detailed review of the undercarriage and analysis of the damage. We were told that we had to wait for a service appointment the earliest appointment was 1 full month later. <br><br>The apparent inspection and service was completed in Feb, 2004 and included an oil change and the full 7,500mile inspection. The shield and a few missing clips for the front plastic skirt on the front fender were replaced as well. Apparently, the car was otherwise in proper working order. We relied on this professional assessment.<br><br>Despite this service, we started to notice that the car increasingly started to develop a rough idle, the transmission started to slip and bang into gear at acceleration and the entire car started to shake (hood and car vibrating). <br><br>Because we just had the car in service, we did not immediately go back to the service garage. As the rattling got worse we did bring the car back to the service garage (after again waiting for an appointment for about 2 weeks) in May 2004. When we brought the car in for service, we referred to the recent service and told the service representative that we had since noticed transmission issues that we would like to get checked out.<br><br>To our huge surprise we received a call back from the service garage stating that the car needed body work as several engine mounts were broken off, there was a dent and leak in the oil pan, the engine had barely any oil left and the radiator was bent up and the front fender was bent up as well and mounts for the exhaust had come loose. <br><br>Additionally the transmission problem was caused by the broken engine mounts and damaged engine cradle! The total estimated damage was well in excess of $2000. <br><br>We expected to have undercarriage damage given the severity of the incident in January and were falsely relieved and trusted the assessment of the local Honda garage. Due to the negligence of the service garage, we could have ended up in a severe accident and/or destroyed the entire engine of the car as well.

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Rostasteve

Oct 19, 2004

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Bought my car and had it serviced here. Sale experience was good -- mostly courteous and professional, but they nickeled and dimed me at the end (overcharged on the Motor Vehicle fees and never retured the money).<br>Service is BAD. They seem nice, modern, professional, but communication is terrible (the guy you talk to doesn't even know what was done to your car). They do not try to duplicate the problem, they replace parts and hope that it fixes the problem. My car has been in the shop 6 times in the last 2 months, they keep blindly replace parts without even knowing what the problem is.<br>They sell and service too many different makes so there are no specialists and you never get personal service.

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hg915

May 30, 2004

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made an apppointment for service, got there, they took the car and 2 hours later told me they don't perform the service on Saturdays. <br><br>Don't go there---they are rude and unprofessional. They service manager is an idiot---didnt even know the phone numner for Honda service. <br><br>Avoid this dealer at all cossts

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